ERA770A Eng Instr Man | Guest Check (Table/PBLU)

Guest Check (Table/PBLU)

Two different guest check entry systems are available: the table system and previous balance lookup

(PBLU) system. It depends on how your POS terminal has been programmed which of these is used.

(Contact your authorized SHARP dealer for this selection.)

Table system:

PBLU system:

If this system is selected, the balance due and the details of the order are placed in the table# check file. The information can be automatically recalled by pressing the GLU

RECALL

key, or entering a table# when additional ordering or finalization is required.

If this system is selected, the previous balance is stored in the previous balance lookup file

(PB lookup file). The information can be automatically recalled by entering a previous balance lookup code (a PBLU code) when additional ordering occurs.

Table/PBLU system

New guest

For a new guest;

For automatic table#/PBLU code generation

*1

Table# or

PBLU code

N.C.

*2

Cover count entry

*4

SRVC

*4

FINAL

[Payment operations]

IND.

PAYMENT

Seat no. entry

(max. 2 digits)

Individual payment operation for table system

*3

Seat no. entry

[Item entries]

ENTER

BILL

To issue the bill

[Payment operations]

To end individual payment

BILL

NOTE

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•

•

The table #/PBLU code refers to a number/code that will be used whenever the guest check must be accessed for re-ordering or final payment.

The range of table # or PBLU codes that can be entered in each terminal can be programmed, and also can be specified in OP X/Z mode for each server.

Your POS terminal can be programmed for table #/PBLU codes in a sequential fashion. If your POS terminal has not been programmed to do so, each table #/PBLU code can be entered manually.

*1 Table #/PBLU code: 1 to 9999999

When the range of table # or PBLU codes is programmed in PGM2 mode and/or specified in OP X/Z mode, the table # that can be entered is limited to the range.

*2 The cover count refers to the number of people in the party. When the cover count entry is compulsory, you must enter the cover count (max.2 digits). When cover count is not compulsory, enter the cover count and press the times the

SEAT

#

COVER

CNT

key, however, it is automatically calculated by the number of

key is pressed in table system. (When the cover count is not entered and the

SEAT

#

key is not pressed, the cover count is counted as 1.)

*3 Seat # entry is only for the table system.

When the seat # entry is compulsory, you must enter a seat #. To enter the first person #, enter the seat # (max. 2 digits) and press the

ENTER

key. To enter the second person# or later, enter the number and press the

SEAT

#

key.

The number of times of the seat # entry must not exceed the previously entered cover count when it entered.

*4 These are the optional functions (Temporary finalization).

You can temporarily finalize a guest check by pressing the

SRVC

or

FINAL

key. It is recommended to use the

SRVC

key to temporarily finalize a guest check when printing is not desired and to use the

FINAL

key when printing the current balance including tax is desired. The guest check, however, is still “open”.

This means you can still make addition orders to it.

Table # recall

Each server can recall his or her table #s for reorder entry or settlement by pressing the GLU

RECALL

key. On the display, the list of table # that are still open are displayed. Then select the desired table # and press the

ENTER

key, or enter the desired table # and press the

PBAL

key while the recall window is shown on the display.

When programmed, the recall window will be displayed automatically.

Reorder entries

For making additional guest check entries;

An example of table # recall window

Table#/PBLU code

(1 to 99999999)

PBAL

To enter items for the last person

Seat no.

(max. 2 digits)

[Item entries]

Individual payment operation

SRVC

FINAL

[Payment operations]

Seat no.

(max. 2 digits)

ENTER

BILL

To issue the bill

[Payment operations]

To end individual payment

BILL

NOTE

In case of reorder entry, “*****REORDER****” can be printed in red at the beginning of receipt of remote printer, when programmed.

Settlement

Use the following procedure:

Table#/PBLU code

(1 to 99999999)

NOTE

PBAL

[Item entries] [Payment operations]

You can make a tip-in entry before a tender entry. If a tip-in entry is made, the tip amount must be tendered by using the associated media key e.g. CH1 thru CH8 for the charge tip and CASH 1 or CASH 2 for the cash tip.

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Drive-through function

A second table/PBLU function can be used as the drive-through function. This system looks up drivethrough codes automatically (First In/First Out).

This drive-through system provides three types of POS terminal functions (Order taker, cashier station and counter).

Drive-through screen

The drive-through screen can be displayed by pressing the

D-THRU

key or by finalizing the drive-through registration, or may be displayed as the default screen based on programming.

When a new transaction is started, the screen is changed to the ordinary screen from the drive-through screen.

An example of drive-through screen

New car

For a new car, open a new drive-through balance (the code is automatically generated).

DRV

NC

Cover count

(max. 2 digits)

COVER

CNT

[Item entries]

SRVC

*

FINAL

BILL

To issue the bill

* This is the optional function (temporary finalization).

You can temporarily finalize a guest check by pressing the

FINAL

key. Depending upon your terminal’s programming this prints out a guest check to show the current balance, including tax. The guest check, however, is still “open.” This means you can still make additional orders to it.

Reorder entries

For making additional drive-through entries, use the following procedure:

DRV

PBAL

[Item entries]

Settlement

Use the following procedure:

SRVC

FINAL

BILL

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DRV

PBAL

[Item entries] [Payment operations]

Deposit entries

Deposit refers to a prepayment on a guest check. It can be received in cash check or charge tenders.

You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tendered amount.

A received deposit can be refunded by pressing the than the deposit balance.

DEPOSIT

RF

key. You cannot attempt to refund an amount larger

Deposit amount

(max. 7 digits)

DEPOSIT

DEPOSIT

RF

CHK

1

CA/AT

thru

or

thru

CHK

4

CA2

Transferring guest checks out or in (Transfer-in/out)

Transferring guest checks out

At the end of a server shift or whenever a server is relieved, one or more open guest checks can be transferred from the server to the open check file until the responsibility for the check(s) is assigned to another server.

(server sign-on)

XXXXXXXX

PBAL

Table#/PBLU code

For the next guest check

TRANS

OUT

Transferring guest checks in

When the second server is assigned to be responsible for guest checks that have been transferred out:

(new server sign-on) XXXXXXXX

Table#/PBLU code

For next guest check

PBAL

Only when cover count entry is non-compulsory

Cover count entry

(2 digits)

ENTER

TRANS

IN

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Bill totalizing/bill transfer

Bill totalizing

The bill totalizing function is used to totalize multiple bills when, for example, a particular guest pays not only his or her bill, but also the bills of other guests (Adding guest checks).

B.T.

Table#/PBLU code

#1 bill

PBAL

Table#/PBLU code

#2 bill

SBTL

[Sales entries]

SRVC

FINAL

[Payment operations]

NOTE

•

•

•

All #1 bills are added to a #2 bill. A maximum of 5 bills may be added to a #2 bill.

The Table#/PBLU code of #1 must be in use. If the guest check(s) of #1 or #2 has already been handled by another server, the guest check(s) must have been made “Transferring out.”

After the bill totalizing operation, the individual payment function is not allowed.

Bill transfer

This function is used to change the Table#/PBLU code of a particular bill.

B.T.

Table#/PBLU code

#1 bill

PBAL

Table#/PBLU code

#2 bill

SBTL

[Sales entries]

SRVC

FINAL

[Payment operations]

NOTE

•

•

This function requires that the current Table#/PBLU code be entered for #1 and a new Table#/PBLU code be entered for #2.

A #1 bill is transferred to a #2 bill. The #1 bill is then cleared and set free.

Bill separating

The function is used when each guest of a group pays his or her own order. With this function, you can select some items from a guest check and make an entry for the payment. Also, you can transfer the items you have selected to other guest checks. This function is available only in the Table system.

B.S.

Table#

(Original

Table#)

PBAL

When entering no

Table#

Table#

(For receiving)

PBAL

NC

For automatic receiving table# generation

To terminate

To select the item

To enter total q’ty

Selecting an item by cursor control

Numeric key

(Q’ty)

B.S.

ENTER

SRVC

FINAL

or other payment key

To terminate

B.S.

NOTE

•

•

•

If the receiving Table# is not entered during the bill separating operation, it is considered that the payment function has been made by pressing CA/AT key or other payment key.

If a particular receiving Table# is already in use, a lock error occurs when that number is entered.

You cannot specify the quantity of an item for selection when the stored quantity has a decimal fraction.

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