Configuring your NB5Plus4/W
You will need to log directly into the configuration page of the modem and configure the basic settings for your Internet connection. Your ISP should provide you with the necessary information to complete this step.
The settings that you most likely need to change to access the Internet are grouped onto a single
EasyConfig page.
To configure your modem follow the steps below:
Note: Ensure that your PC is setup as a DHCP client. Refer to the Computer Hardware
Configuration section for instructions on how to set this up with different Operating Systems.
1. Insert the CD into your CD-ROM drive. An autorun screen will appear. Click on Con figure Modem.
(Alternatively, if the CD-ROM is not available, you can open a web browser and type http://192.168.1.1 in the location bar to access the modem’s EasyConfig setup screen directly.)
2. The login page will be displayed. Enter the modem’s username and password.
The default username is admin .
The default password is admin .
Click Log In .
3. The EasyConfig page will be displayed.
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4. Check with your ISP what Protocol your modem needs to use to connect to the Internet. If unsure, leave the default selection of PPPoE.
5. In the User ID field, enter the Username that your ISP has provided. In the password field, enter the password that your ISP has given you.
Note: If your ISP has provided you with Static addressing details you will need to access the Advanced Settings of your modem to configure these. Please refer to the section on Advanced Settings in the NB5Plus4/W User Manual on the CD for instructions.
6. The default VPI / VCI settings for most connections is 8 / 35 in Australia. Do not change these unless your ISP has instructed you to do so.
7. Click on the Apply button to save the settings you have entered. The modem will automatically reboot. Refresh the web page after 20 seconds.
8. If the settings you entered were correct and you have an ADSL connection established the
Status light will change to green.
9. You should now be able to access the Internet with a web browser, email client or other
Internet application.
10. If the status light remains red after 45 seconds and you have refreshed your web page several times, check the following:
• ADSL Link light on your modem is solid green; If not, you do not have a connection established with your local DSLAM. Please call your ISP who will assist in resolving this.
• If you have a solid green light on your modem for the ADSL Link, check that the username / password you entered are correct and try again;
• If the above two suggestions don’t resolve the issue, please contact your ISP;
TIP: To test your Internet connection while the modem is attempting to apply the settings, you can open a DOS prompt (Start > Run > cmd) and execute a continual ping command to a public server’s IP address on the Internet. Once you receive a reply from the server you know that you are connected. This can take up to 30 seconds. e.g: c:/ ping 210.0.111.111 -t
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