Network Messaging using AMIS
6
Introduction
Network Messaging involves sending messages across the network from one site to another. AMIS provides full Network Message capabilities. These capabilities include Network Broadcast Messages and Network Group List Messages.
Part of administering Network Messaging is ensuring that the network is operating smoothly. There may be times when it is necessary to disable or re-enable Network
Message capabilities. AMIS allows you to specify whether or not your site can receive, send or reply to Network Messages.
This chapter describes:
•
Disabling Network Messaging
•
Re-enabling Network Messaging
•
Re-enabling Network Messaging
•
Enabling the Network Group List Feature
Note: To make any changes to the AMIS set up, you require a Norstar two-line display telephone. You cannot change feature settings from a Norstar single-line display telephone.
Disabling Network Messaging
There may be times when it is necessary to disable Network Messaging. You can disable Network Messaging by:
•
Disabling the Network Receive Feature
•
Disabling the Network Delivery Feature
•
Disabling the Network Reply Feature
•
Disabling Network Messaging using the Norstar Voice Mail Class of Service
Disabling the Network Receive Feature
The Network Receive Feature enables your site to receive messages from other sites in the AMIS network. When you do not want the site to receive Network Messages, the Network Receive Feature can be disabled.
Note: Your site cannot receive Network Messages while the Network Receive
Feature is disabled.
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Network Messaging using AMIS
To disable the Network Receive Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press OTHR
OK .
until you see the display button NET .
4. Press NET .
Network Admin
SITE
Parameters
AMIS DGTL
Network rcv:Y
NEXT
5. Press press
6. Press
PARM
•
GENL .
. At any time during the following steps,
to return to this display.
7. Press CHNG to disable the Network Receive message capability.
Press
®
to end this programming session.
The Network Receive message capability is now disabled.
Disabling the Network Delivery Feature
The Network Delivery Feature enables your site to send Network Messages. There may be times when it is necessary to disable the Network Send Feature. You can restrict sending Network Messages when your company is closed. When this feature is disabled, sending messages to other sites on a network is prohibited.
Norstar Voice Mail does not send Network Messages from your site when the
Network Delivery Feature is disabled.
To disable the Network Delivery Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press OTHR
OK .
until you see the display button NET .
4. Press NET .
AMIS Set Up and Operation Guide P0886636 Issue 1.0
5. Press PARM . At any time during the following steps, press
•
to return to this display.
6. Press GENL .
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63
Network Admin
SITE
Parameters
AMIS DGTL
Network rcv:Y
CHNG
Network dlv:Y
NEXT
7. Press NEXT .
8. Press CHNG to disable the Network Delivery
Feature.
9. Press
®
to end this programming session.
The Network Delivery Feature is now disabled.
Disabling the Network Reply Feature
Network Messaging includes your site's ability to reply to Network Messages left in mailboxes from other sites. Disabling the Network Reply Features prohibits an individual from replying to a Network Message.
To disable the Network Reply Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press OTHR
OK .
until you see the display button NET .
4. Press NET .
Network Admin
SITE
Parameters
AMIS DGTL
Network rcv:Y
CHNG
Network reply:Y
NEXT
5. Press press
6. Press
PARM
•
GENL .
. At any time during the following steps,
to return to this display.
7. Press NEXT until you see the display in step 8.
8. Press CHNG to disable the Network Reply Feature.
9. Press
®
to end this programming session.
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The Network Reply Feature is now disabled. Your site cannot reply to Network
Messages when the Network Reply Feature is disabled.
Disabling Network Messaging using the Norstar Voice Mail Class of Service
Network Messaging can also be restricted on an individual mailbox basis. This is accomplished through the Norstar Voice Mail Class of Service designation.
Note: For information about Class of Service values, refer to "Class of Service values" on page 82. For information about changing a mailbox Class of
Service, refer to the Norstar Voice Mail Set Up and Operation Guide.
Re-enabling Network Messaging
There may be times when it is necessary to re-enable Network Messaging. You can re-enable Network Messaging by:
•
Re-enabling the Network Receive Feature
•
Re-enabling the Network Delivery Feature
•
Re-enabling the Network Reply Feature
•
Re-enabling Network Messaging using the Norstar Voice Mail Class of Service
Re-enabling the Network Receive Feature
The Network Receive Feature enables your site to receive messages from other sites in the AMIS network.
To re-enable the Network Receive Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
OK
.
3. Press
OTHR
until you see the display button
NET
.
4. Press
NET
.
Network Admin
SITE
Parameters
AMIS DGTL
5. Press
PARM
. At any time during the following steps, press
•
to return to this display.
6. Press
GENL
.
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Network rcv:N
NEXT
Network Messaging using AMIS
65
7. If the Network Receive feature is disabled, press
CHNG to re-enable the Network Receive message capability.
8. Press
®
to end this programming session.
The Network Receive message capability is now re-enabled.
Re-enabling the Network Delivery Feature
The Network Delivery Feature enables your site to send Network Messages.
To re-enable the Network Delivery Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press OTHR
OK .
until you see the display button NET .
4. Press NET .
Network Admin
SITE
Parameters
AMIS DGTL
Network rcv:Y
CHNG
Network dlv:N
NEXT
5. Press press
6. Press
PARM
•
GENL .
. At any time during the following steps,
to return to this display.
7. Press NEXT .
8. If the Network Delivery Feature is disabled, press
CHNG to re-enable the Network Delivery Feature.
9. Press
®
to end this programming session.
The Network Delivery Feature is now re-enabled.
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Re-enabling the Network Reply Feature
Network Messaging includes your site's ability to reply to Network Messages left in mailboxes from other sites.
To re-enable the Network Reply Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press OTHR
OK .
until you see the display button NET .
4. Press NET .
Network Admin
SITE
Parameters
AMIS DGTL
Network rcv:Y
CHNG
Network reply:N
NEXT
5. Press press
6. Press
PARM
•
GENL .
. At any time during the following steps,
to return to this display.
7. Press NEXT until you see the display in step 8.
8. If the Network Reply feature is disabled, press CHNG to re-enable the Network Reply Feature.
9. Press
®
to end this programming session.
The Network Reply Feature is now re-enabled.
Re-enabling Network Messaging using the Norstar Voice Mail Class of Service
If Network Messaging is restricted on an individual mailbox basis, you can re-enable Network Messaging through the Norstar Voice Mail Class of Service designation.
Note: For information about Class of Service values, refer to "Class of Service values" on page 82. For information about changing a mailbox Class of
Service, refer to the Norstar Voice Mail Set Up and Operation Guide.
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67
Sending Network Broadcast Messages
The AMIS Network Broadcast Message Feature allows you to send Broadcast
Messages over the AMIS network. Broadcast Messages are recorded by you and delivered to all Network Delivery Mailboxes. When this feature is disabled,
Network Delivery Mailboxes do not receive the Broadcast Message.
A Network Broadcast Message does not play immediately. It is left in a mailbox and must be selected to play by the mailbox owner. For more information about
Broadcast Messages, refer to the Norstar Voice Mail Set Up and Operation Guide.
Enabling the Broadcast Message Feature
Before Broadcast Messages can be sent over the network, the Broadcast Message
Feature must be enabled.
To enable the Broadcast Message Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
OK
.
3. Press
OTHR
until you see the display button
NET
.
4. Press
NET
.
Network Admin
SITE
5. Press
PARM
. At any time during the following steps, press
•
to return to this display.
6. Press
GENL
.
Parameters
AMIS DGTL
Network rcv:Y
CHNG
7. Press
NEXT
until you see the display in step 8.
Network brdcst:N
NEXT
8. Press
CHNG
to enable the Network Broadcast
Message Feature.
9. Press
®
to end this programming session.
The Network Broadcast Message Feature is now enabled.
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Enabling the Network Group List Feature
The Network Group List Feature, when enabled, allows the System Coordinator to add Network Mailboxes to a Group List. Any messages sent to the Group Lists are sent to all members, including the Network Delivery Mailboxes.
For information about creating a Network Delivery Mailbox, refer to Chapter 5
"Setting up and maintaining Network Delivery Mailboxes" on page 47. For more
information about preparing a Group List, refer to the Norstar Voice Mail Set Up
and Operation Guide.
Note: When the Network Group List Feature is disabled, messages are not sent to the Network Mailboxes in a Group List.
The Network Group List Feature is disabled when AMIS is installed.
To enable the Network Group List Feature:
1. Press
ƒ · ° ‹.
Log:
QUIT RETRY
Admin
MBOX AA
2. Enter the System Coordinator Mailbox number and password and press
3. Press
OTHR
OK
.
until you see the display button
NET
.
4. Press
NET
.
Network Admin
SITE
5. Press
PARM
. At any time during the following steps, press
•
to return to this display.
6. Press
GENL
.
Parameters
AMIS DGTL
Network rcv:Y
CHNG
7. Press
NEXT
until you see the display in step 8.
Network gp lst:N
NEXT
8. Press
CHNG
to enable Network Group List Feature.
9. Press
®
to end this programming session.
The Network Group List Feature is now enabled.
Note: For instructions about creating a Group List and sending a Group List
Message, refer to the Norstar Voice Mail Set Up and Operation Guide.
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