Sophos Enterprise Console
18 Appendices
18.1 Appendix A: Prepare a new server
If you are using a server that has or had any Sophos products installed, ensure all the components are uninstalled and do the following:
1. Open the Registry Editor. To open click Start, Run, type regedit and then click OK.
2. Take a backup of the registry.
For information on how to take a registry backup, refer to Microsoft documentation.
3. In the Registry Editor window, browse to the Sophos registry key location:
Windows version
32-bit
64-bit
Registry key location
HKEY_LOCAL_MACHINE\SOFTWARE\Sophos
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos
If it exists, delete the Sophos registry key. Close the Registry Editor window.
4. Browse to the Sophos installation folder location:
Windows version
32-bit
64-bit
Default path
C:\Program files\Sophos
C:\Program files (x86)\Sophos
If it exists, take a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.
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5. Browse to the Sophos common installation location:
Windows version
32-bit
64-bit
Default path
C:\Program files\Common Files\Sophos
C:\Program files (x86)\Common Files\Sophos
If it exists, take a backup of its contents, including all subfolders, save it to a safe and secure location, and then delete the folder.
6. Browse to the database backup location, for example (depending on your SQL Server version):
Windows version
32-bit
64-bit
Default path
C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup
C:\Program Files\Microsoft SQL Server\MSSQL10.SOPHOS\MSSQL\Backup
If it exists, take a backup of its contents, including all subfolders, and save it to a safe and secure location. Delete Enterprise Console database backup files (.bak files).
The file names begin with "SOPHOS" and usually contain the Enterprise Console version number. For information about the database file names for different console versions, see
Sophos support knowledgebase article 17323
( http://www.sophos.com/en-us/support/knowledgebase/17323.aspx
). For example, the database backup files for Enterprise Console 5.5.0 are:
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SOPHOS550.bak
SOPHOSPATCH52.bak
SophosSecurity.bak
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