Installing Your Communicator
Confirming Switch Settings
• Confirm that the white switches numbered 4-8 on the bottom of the Communicator match the country
switch settings as shown in Figure 3.
• If the white switches on the bottom of your
Communicator do not match the switch settings shown below, slide them up or down to set them as shown.
• Landline telephone connection only: Switches numbered 1-3 may differ from those shown if a dialout number or prefix is needed to place an outside
telephone call. Refer to “Setting Switches for PBX or Dial-out Numbers” on page 66 for those switch
settings.
Canada
TM
*6290*
United States and Puerto Rico
Dial-out Country
Mexico
Figure 3. Switch Settings
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LATITUDE ™ Communicator Patient Manual
Connect Your Communicator to the LATITUDE
System
Follow one of the three connection methods listed below to connect to the LATITUDE system:
• Standard landline telephone : Follow the steps in
“Using a Landline Telephone Jack Connection” on page 18.
• Cellular data network
: Follow the steps in “Using the LATITUDE Cellular Data Plan” on page 21.
• Ethernet (Internet)
: Follow the steps in “Using a
USB Ethernet Adapter Connection” on page 25.
Note : Stay close to the Communicator during the entire installation process to ensure the best connection between your implanted device and the Communicator.
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Using a Landline Telephone Jack Connection
Complete the steps below to set up the
Communicator for a landline telephone connection.
5. Connecting a telephone is optional.
Figure 4. Using a Landline Telephone Jack
Connection
1. Insert the AC adapter (included) into the jack labeled .
2. Plug the AC adapter into an electrical outlet that is easily accessible.
• The LATITUDE indicator will flash yellow for up to one minute.
• All the Communicator indicators will light for approximately one second.
• If the LATITUDE indicator is not lit, check that both ends of the AC adapter are plugged in firmly. Check if the light on the AC adapter is lit.
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3. Plug one end of the Communicator telephone cord (included) into the jack labeled .
4. Plug the other end of the cord into the telephone jack on the wall.
Note : If you have DSL Internet service, you may need to use a DSL filter between the telephone
wall jack and the Communicator. Refer to “DSL
Internet Service” on page 63.
5. Optional: To use a telephone with this wall jack, you may plug your telephone into the jack labeled
.
Note : Your Communicator and a telephone can share the same telephone wall jack. However, they cannot be used at the same time.
6. When the Heart button flashes, press it.
• Your Communicator’s wave lights will flash green in sequence and repeat for several
minutes as shown in “Indicator Sequence When
Using the Heart Button” on page 29.
• If you have previously completed initial setup, the Heart button will not flash at this point.
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7. Your Communicator has successfully connected to the LATITUDE system if the wave lights are lit a solid green as shown below.
Setup is complete, and no further action is needed at this time. Leave your Communicator plugged in.
• If this process takes longer than several minutes, software download and installation
may be occurring. Refer to “Software Download and Installation” on page 27.
• If the wave lights are not lit a solid green, refer
to “Troubleshooting Errors” on page 38.
Important : Your Communicator should remain connected to the electrical outlet and telephone wall jack.
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LATITUDE ™ Communicator Patient Manual
Using the LATITUDE Cellular Data Plan
If you have signed up for the LATITUDE Cellular Data
Plan, no telephone or Ethernet cables need to be attached. Instead, a USB Cellular Adapter provided upon subscription to the Data Plan must be connected
to the Communicator. Refer to “LATITUDE Cellular
Data Plan” on page 55 for more information.
Where to Place Your USB Cellular Adapter
Important : Maintain a distance of at least 15 cm (6 inches) between the USB Cellular Adapter and your implanted device.
Place your USB Cellular Adapter:
• Away from other electronic products or metal surfaces.
• Alongside the Communicator and not under or on top of it.
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How to Set Up Your USB Cellular Adapter
Complete the steps below to set up the Communicator for a cellular data network connection.
Figure 5. Using the LATITUDE Cellular Data Plan
1. Insert the AC adapter (included) into the jack labeled .
2. Plug the AC adapter into an electrical outlet that is easily accessible.
• The LATITUDE indicator will flash yellow for up to one minute.
• All the Communicator indicators will light for approximately one second.
• If the LATITUDE indicator is not lit, check that both ends of the AC adapter are plugged in firmly. Check if the light on the AC adapter is lit.
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3. Insert the USB connector of the Cellular Adapter into one of the USB ports labeled
Plan” on page 22.
. Refer
to “Figure 5. Using the LATITUDE Cellular Data
• Confirm that the USB Cellular Adapter is properly connected by verifying that the power indicator on the top of the Cellular Adapter is lit. It will remain lit except during a LATITUDE system reboot.
Note : The wireless indicator on the top of the
USB Cellular Adapter will flash at various times and at various sequences. This indicator is of no concern during normal operation.
4. When the Heart button flashes, press it.
• Your Communicator’s wave lights will flash green in sequence and repeat for several
minutes as shown in “Indicator Sequence When
Using the Heart Button” on page 29.
• If you have previously completed initial setup, the Heart button will not flash at this point.
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5. Your Communicator has successfully connected to the LATITUDE system if the wave lights are lit a solid green as shown below.
Setup is complete, and no further action is needed at this time. Leave your Communicator plugged in.
• If this process takes longer than several minutes, software download and installation
may be occurring. Refer to “Software Download and Installation” on page 27.
• If the wave lights are not lit a solid green, refer
to “Troubleshooting Errors” on page 38.
Important : Your Communicator should remain connected to the electrical outlet and to the USB
Cellular Adapter.
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Using a USB Ethernet Adapter Connection
Contact LATITUDE Patient Services at 1-866-484-
3268 to obtain a USB Ethernet Adapter. There is a cost for the adapter unless your clinic has made other arrangements. If a replacement adapter is ever needed, contact LATITUDE Patient Services.
Complete the steps below to set up the
Communicator for an Ethernet connection.
6
Adapter light
Figure 6. Using a USB Ethernet Adapter Connection
1. Insert the AC adapter (included) into the jack labeled .
2. Plug the AC adapter into an electrical outlet that is easily accessible.
• The LATITUDE indicator will flash yellow for up to one minute.
• All the Communicator indicators will light for approximately one second.
• If the LATITUDE indicator is not lit, check that both ends of the AC adapter are plugged in firmly. Check if the light on the AC adapter is lit.
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Important : For the following steps, make sure you use the Ethernet cable provided with the USB
Ethernet Adapter and not the telephone cord provided with the Communicator.
3. Insert the narrow end of the USB cable (included with the USB Ethernet Adapter) into one of the
USB ports on the Communicator labeled .
4. Insert the square end of the USB cable into the end of the USB Ethernet Adapter nearest the adapter light.
5. Insert the Ethernet cable (included with the USB
Ethernet Adapter) into the opposite end of the adapter.
6. Plug the Ethernet cable into an Ethernet port for your Internet service, such as a modem, router, or
Ethernet wall jack.
• Confirm that the USB Ethernet Adapter is properly connected by verifying the green light on its front is lit (solid or flashing).
7. When the Heart button flashes, press it.
• Your Communicator’s wave lights will flash green in sequence and repeat for several
minutes as shown in “Indicator Sequence When
Using the Heart Button” on page 29.
• If you have previously completed initial setup, the Heart button will not flash at this point.
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8. Your Communicator has successfully connected to the LATITUDE system if the wave lights are lit a solid green as shown below.
Setup is complete, and no further action is needed at this time. Leave your Communicator plugged in.
• If this process takes longer than several minutes, software download and installation
may be occurring. Refer to “Software Download and Installation” on page 27.
• If the wave lights are not lit a solid green, refer
to “Troubleshooting Errors” on page 38.
Important : Your Communicator should remain connected to the electrical outlet and your Internet service.
Software Download and Installation
Updated software may occasionally be pushed to your
Communicator for download and installation.
During initial Communicator setup: If a software update is waiting, pressing the Heart button will trigger the download and installation process, which could take an additional several minutes. Wait for the
Heart button to flash again, then press it. Follow the remaining setup steps for the connection method you are using.
During normal use, with Communicator already set up : Software download and installation may happen without your knowledge.
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