Updating the firmware. Panasonic PT-FRQ60BU7, PT-FRQ60WU7

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Updating the firmware. Panasonic PT-FRQ60BU7, PT-FRQ60WU7 | Manualzz

Chapter 5   Operations — Updating the firmware

Updating the firmware

The firmware of the projector can be updated via LAN or using a USB memory.

Check the website (https://panasonic.net/cns/projector/pass/) for availability of the firmware that can be updated.

Customer can update the firmware if a newer version than the current firmware version is published.

It is necessary to register and log in to PASS download the firmware.

*1 to confirm the availability of the firmware that can be updated or to

*1 PASS: Panasonic Professional Display and Projector Technical Support Website

For details, visit the website (https://panasonic.net/cns/projector/pass/).

r

Firmware that can be updated

f

Main version r

How to confirm the firmware version

Current firmware version can be confirmed by pressing the <STATUS> button on the remote control and displaying the [STATUS] screen.

The firmware version can also be confirmed in the [PROJECTOR SETUP] menu → [STATUS].

STATUS

PROJECTOR TYPE

SERIAL NUMBER

PROJECTOR RUNTIME

PT-FRQ50

SN1234567

10h

LIGHT RUNTIME

CONTINUOUS LIGHTING TIME

MAIN/SUB VERSION

INTAKE AIR TEMP.

OPTICS MODULE TEMP.

2h

1h 23m

1.00 / 1.00

25°C/77°F

29°C/84°F

EXHAUST AIR TEMP.

LIGHT TEMP. 1

LIGHT TEMP. 2

SELF TEST

28°C/82°F

34°C/93°F

36°C/96°F

NO ERRORS

ENTER

E-MAIL/USB

CHANGE

MENU

EXIT

1/4

Main version

Note f

A LAN cable is required to connect to the network via wired LAN.

Updating the firmware via LAN

Example of network connection

Computer

Projector

LAN cable (straight) LAN cable (straight)

Switching hub

Attention f

When a LAN cable is directly connected to the projector, the network connection must be made indoors.

Note f

A LAN cable is required to connect to the network via wired LAN.

f

Connect a LAN cable to the <LAN> terminal or the <DIGITAL LINK/LAN> terminal of the projector.

f

To connect to the network using the <LAN> terminal, set the [NETWORK] menu → [ETHERNET TYPE] to [LAN] or [LAN & DIGITAL LINK].

ENGLISH - 185

Chapter 5   Operations — Updating the firmware f

To connect to the network using the <DIGITAL LINK/LAN> terminal, set the [NETWORK] menu → [ETHERNET TYPE] to [DIGITAL LINK] or

[LAN & DIGITAL LINK].

f

The <DIGITAL LINK/LAN> terminal and the <LAN> terminal are connected inside of the projector when the [NETWORK] menu → [ETHERNET

TYPE] is set to [LAN & DIGITAL LINK]. Do not directly connect the <DIGITAL LINK/LAN> terminal and the <LAN> terminal using a LAN cable. Construct the system so that it is not connected to the same network via the peripherals such as the switching hub or the twisted-paircable transmitter.

f

Use a straight or crossover LAN cable that is compatible with CAT5 or higher for the LAN cable to connect to the <LAN> terminal. Either the straight or the crossover cable, or both cables can be used depending on the system configuration. Consult your network administrator. The projector will determine the type of the cable (straight or crossover) automatically.

f

Use a LAN cable of 100 m (328'1") or shorter as the LAN cable to connect to the <LAN> terminal.

f

For the LAN cable between the twisted-pair-cable transmitter and the projector, use a cable that meets the following criteria: g

Conforming to CAT5e or higher standards g

Shielded type (including connectors) g

Straight-through g

Single wire g

Diameter of the cable core is same or larger than AWG24 (AWG24, AWG23, etc.) f

The maximum transmission distance between the twisted-pair-cable transmitter and the projector is normally 100 m (328'1"). It is possible to transmit up to 150 m (492'2") if the twisted-pair-cable transmitter supports the long-reach communication method.

f

Do not use a switching hub between the twisted-pair-cable transmitter and the projector.

Computer used for updating the firmware

Prepare a computer compatible with the following OS and equipped with a LAN terminal.

f Microsoft Windows 10

Windows 10 Pro 32 bit/64 bit, Windows 10 32 bit/64 bit f

Microsoft Windows 8.1

Windows 8.1 Pro 32 bit/64 bit, Windows 8.1 32 bit/64 bit

Note f

The operation is not guaranteed when used in an environment outside the conditions described in this section, or when a home-made computer is used.

f

This does not guarantee the operation on all computers even if it is used in the environment fulfilling the conditions described in this section.

f

Connection with the projector or the data transfer of the firmware may fail in following cases. If it has failed, change the software setting or change the [Power Options] setting in Windows OS, and try the update again.

g

When security software such as firewall or the utility software for the LAN adapter is installed g

When other software has started up or operating g

When the computer has gone into sleep/pause status

Acquiring the firmware

Download the firmware update tool for this projector (compressed file in zip format) from the website (https:// panasonic.net/cns/projector/pass/).

f

File name (example): FirmUpdateTool_FRQ50_101.zip

(Update tool for the PT-FRQ50 series with main version 1.01)

Confirming the setting of the projector

Confirm the setting of the projector to be updated in advance.

f

Whether the [PROJECTOR SETUP] menu → [ECO MANAGEMENT] → [STANDBY MODE] is set to [NORMAL] f

The [NETWORK] menu → [NETWORK CONTROL] → [COMMAND PORT] f The [NETWORK] menu → [NETWORK STATUS] → [WIRED LAN] g [DHCP] g

[IP ADDRESS] g

[SUBNET MASK] g

[DEFAULT GATEWAY] f

User name and password of the administrator account

Confirming the computer setting

Confirm the network setting of the computer to be used for update, and make it possible to connect with the projector to be updated via network.

Updating the firmware

1) Extract the compressed file downloaded from the website.

f The firmware update tool (executable file in exe format) is generated.

File name (example): FirmUpdateTool_FRQ50_101.exe

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Chapter 5   Operations — Updating the firmware

2) Double-click the executable file generated by extracting.

f

The update tool is started up, and the confirmation screen is displayed.

PT-FRQ50

3) Confirm the status of the projector.

f Confirm that the projector to be updated is in the standby mode.

4) Confirm the connection status.

f Confirm that the projector to be updated and the computer to be used for update are correctly connected via LAN.

5) Click [Next].

f

The license agreement screen is displayed.

f Confirm the content of the license agreement.

f

The update tool will end by clicking [Close].

6) Select [I accept].

ENGLISH - 187

Chapter 5   Operations — Updating the firmware

7) Click [Next].

f The connection setting screen is displayed.

PT-FRQ50

1.01

8) Enter the setting details of the projector.

f Enter the details set in the projector to be updated.

Item

[IP Address]

[Command Port]

[User Name]

[Password]

Details

The [NETWORK] menu → [NETWORK STATUS] → [WIRED LAN] → [IP ADDRESS]

The [NETWORK] menu → [NETWORK CONTROL] → [COMMAND PORT]

The user name of the administrator account

The password of the administrator account

9) Click [Next].

f

The update confirmation screen is displayed.

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Chapter 5   Operations — Updating the firmware

10) Click [Start].

f

Update is started.

f

The temperature indicator <TEMP> and the light source indicator <LIGHT> on the projector blink red alternately while updating.

f

Elapsed time and rough progress can be confirmed in the update status display screen. The required time is approximately 15 minutes.

11) Confirm the completion of the update.

f

Once the update is completed, the completion confirmation screen is displayed.

f

To continue to update the firmware of another projector, click [Yes]. The connection setting screen in Step 7) is displayed.

f

To end the update tool, click [No].

12) Confirm the firmware version.

f

Turn on the power of the projector and confirm the firmware version in the [STATUS] screen.

Attention f

Do not disconnect the main power of the projector or disconnect the LAN cable while updating.

Note f

In following cases, turn the power of the projector off and on and perform the update from the beginning.

g

When the update does not complete after 60 minutes or more have elapsed g

When the power of the projector or the computer has turned off due to power outage, etc., during the update

Updating the firmware using the USB memory

Supported device

f

Commercially available USB memory is supported.

The USB memory with a security function is not supported.

f

Only the cards formatted in FAT16 or FAT32 can be used.

f

Only the single partition structure is supported.

ENGLISH - 189

Chapter 5   Operations — Updating the firmware

Acquiring the firmware

Download the firmware data for this projector (compressed file in zip format) from the website

(https:// panasonic.net/cns/projector/pass/).

f

File name (example): FRQ50_USER_101.zip

(Firmware data for PT-FRQ50 series with main version 1.01)

Preparing the USB memory

Prepare the USB memory to be used for update.

1) Extract the compressed file downloaded from the website.

f

The firmware data (file in rom format) is generated.

File name (example): FRQ50_USER_101.rom

2) Save the firmware data generated by extracting into the USB memory.

f

Save in the root directory of the formatted USB memory.

Note f

Delete everything other than the firmware data to be used for update from the USB memory.

f

For the handling of the USB memory, refer to “Using the USB memory” ( x

page 55).

Operating the OSD to update the firmware

1) Insert the USB memory with the firmware data saved into the <USB (DC OUT)> terminal of the projector.

2) Turn on the power of the projector.

3) Press the <MENU> button on the remote control or control panel.

f

The [MAIN MENU] screen is displayed.

4) Press as to select [PROJECTOR SETUP].

5) Press the <ENTER> button.

f The [PROJECTOR SETUP] screen is displayed.

6) Press as

to select [FIRMWARE UPDATE].

7) Press the <ENTER> button.

f

The [SECURITY PASSWORD] screen is displayed.

8) Enter a security password and press the <ENTER> button.

f

The [FIRMWARE UPDATE] screen is displayed.

9) Press qw

to select [OK], and press the <ENTER> button.

f

Update is started.

f

The projector goes into the standby mode once the update is started, and the light source indicator

<LIGHT> and the temperature indicator <TEMP> blink in red alternately.

10) Confirm the firmware version.

f

Update is completed when the light source indicator <LIGHT> and the temperature indicator <TEMP> stop blinking and turn off.

f

Turn on the power of the projector and confirm the firmware version in the [STATUS] screen.

Attention f

Do not disconnect the main power supply of the projector while updating.

Note f

In following cases, turn the power of the projector off and on and perform the update from the beginning.

g

When the update does not complete after 60 minutes or more have elapsed g

When the power of the projector has turned off due to power outage, etc., during the update

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Chapter 5   Operations — Updating the firmware

Update in standby mode

Rewriting of the firmware can be performed by operating the buttons on the control panel even if the projector is in the standby mode.

Set the [PROJECTOR SETUP] menu → [ECO MANAGEMENT] → [STANDBY MODE] to [NORMAL] in advance.

If [ECO] is set, the firmware cannot be updated in standby mode.

1) Insert the USB memory with the firmware data saved into the <USB (DC OUT)> terminal of the projector.

2) Confirm that the projector is in the standby mode.

3) Press in order of aass

on the control panel, and press the <ENTER> button.

f

The projector will go into the update ready state.

f

Once the projector goes into the update ready state, the power indicator <ON (G)/STANDBY (R)> will turn off, and the light source indicator <LIGHT> and the temperature indicator <TEMP> will light up in red.

4) Enter the security password and press the <ENTER> button.

f

Update is started.

f

Once the update is started, the power indicator <ON (G)/STANDBY (R)> will light up in red, and the light source indicator <LIGHT> and the temperature indicator <TEMP> will blink in red alternately.

f Update is completed when the light source indicator <LIGHT> and the temperature indicator <TEMP> stop blinking and turn off.

Attention f

Do not disconnect the main power supply of the projector while updating.

Note f

The security password is the password set in the [SECURITY] menu → [SECURITY PASSWORD CHANGE].

Initial password of the factory default setting: awsqawsq f

In following cases, turn the power of the projector off and on and perform the update from the beginning.

g

When the update does not complete after 60 minutes or more have elapsed g

When the power of the projector has turned off due to power outage, etc., during the update f

If the security password is not entered for approximately 60 seconds in the update ready state, the update ready state will be canceled and the projector will go into standby mode.

ENGLISH - 191

Chapter 6 Maintenance

This chapter describes inspection methods when there are problems, and maintenance methods.

192 - ENGLISH

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