Contents. Dell EMC OpenManage Enterprise

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Contents. Dell EMC OpenManage Enterprise | Manualzz

Contents

Revision history..........................................................................................................................................................................3

Preface.........................................................................................................................................................................................4

Tables..........................................................................................................................................14

Chapter 1: Overview.....................................................................................................................15

Licensing.............................................................................................................................................................................. 16

Security.................................................................................................................................................................................17

User roles............................................................................................................................................................................. 18

Role and scope-based access.........................................................................................................................................18

Scalability and performance............................................................................................................................................22

OpenManage Enterprise plugins....................................................................................................................................22

Chapter 2: Deployment................................................................................................................24

System requirements........................................................................................................................................................24

Deployment prerequisites................................................................................................................................................24

Appliance hardware requirements...........................................................................................................................25

Management ports and protocols........................................................................................................................... 25

Device ports and protocols....................................................................................................................................... 27

Firewall exceptions......................................................................................................................................................27

Deploy OpenManage Enterprise on VMware vSphere............................................................................................. 27

Deploy OpenManage Enterprise on Hyper-V 2012 R2 or earlier............................................................................28

Deploy OpenManage Enterprise on Hyper-V 2016 host.......................................................................................... 29

Deploy OpenManage Enterprise on Hyper-V 2019 or Windows 2022 host........................................................ 30

Deploy OpenManage Enterprise by using Kernel-based Virtual Machine............................................................ 31

Deploy OpenManage Enterprise programmatically................................................................................................... 32

Configure the system using the TUI............................................................................................................................. 33

Chapter 3: Getting started.......................................................................................................... 36

Log into an appliance........................................................................................................................................................36

The Welcome to OpenManage Enterprise dialog...................................................................................................... 37

The OpenManage Enterprise GUI................................................................................................................................. 38

The OpenManage Enterprise dashboard..................................................................................................................... 39

Doughnut charts..........................................................................................................................................................40

Device health statuses................................................................................................................................................41

The OpenManage Enterprise home screen................................................................................................................. 41

Chapter 4: System configuration................................................................................................. 43

Configure network settings............................................................................................................................................ 43

Manage OpenManage Enterprise users.......................................................................................................................44

Role and scope-based access.................................................................................................................................. 45

Add and edit OpenManage Enterprise local users...............................................................................................48

Edit OpenManage Enterprise user properties...................................................................................................... 49

Enable OpenManage Enterprise users................................................................................................................... 49

Disable OpenManage Enterprise users...................................................................................................................49

Contents 7

Delete OpenManage Enterprise users....................................................................................................................49

Import AD and LDAP groups.................................................................................................................................... 50

Transfer of ownership of Device Manager entities............................................................................................. 51

Ending user sessions......................................................................................................................................................... 51

Directory services integration........................................................................................................................................ 52

Add or edit directory service AD groups................................................................................................................52

Add or edit directory service LDAP groups...........................................................................................................53

Delete Directory services.......................................................................................................................................... 54

Login using OIDC providers............................................................................................................................................ 55

Add an OIDC provider................................................................................................................................................ 56

Configure OIDC login using PingFederate.............................................................................................................56

Configure OIDC login using Keycloak..................................................................................................................... 57

Test OIDC registration............................................................................................................................................... 58

Edit an OIDC providers details................................................................................................................................. 58

Enable OIDC providers............................................................................................................................................... 58

Delete OIDC providers............................................................................................................................................... 58

Disable OIDC providers.............................................................................................................................................. 59

Security certificates......................................................................................................................................................... 59

Generate and download a certificate signing request........................................................................................59

Assign a web server certificate to an appliance.................................................................................................. 59

Manage console settings.................................................................................................................................................60

Set the login security properties................................................................................................................................... 62

Customize the alert display.............................................................................................................................................63

Configure SMTP, SNMP, and Syslog........................................................................................................................... 63

Manage incoming alerts...................................................................................................................................................64

Set SNMP Credentials............................................................................................................................................... 64

Manage warranty settings.............................................................................................................................................. 65

Execute remote commands and scripts...................................................................................................................... 65

OpenManage Mobile settings.........................................................................................................................................66

Enable or disable alert notifications for OpenManage Mobile..........................................................................66

Enable or disable OpenManage Mobile subscribers............................................................................................ 67

Delete an OpenManage Mobile subscriber............................................................................................................67

View the alert notification service status..............................................................................................................68

Notification service status........................................................................................................................................ 68

View information about OpenManage Mobile subscribers................................................................................69

OpenManage Mobile subscriber information........................................................................................................ 69

Troubleshooting OpenManage Mobile....................................................................................................................70

Chapter 5: Discovering devices....................................................................................................72

Server-initiated discovery .............................................................................................................................................. 73

Create a device discovery job........................................................................................................................................ 75

Onboarding devices.....................................................................................................................................................76

Protocol support matrix for discovering devices....................................................................................................... 77

View device discovery job details..................................................................................................................................78

Edit a device discovery job..............................................................................................................................................79

Run a device discovery job..............................................................................................................................................79

Stop a device discovery job............................................................................................................................................ 79

Discover multiple devices by .csv import.................................................................................................................... 80

Global exclusion of ranges.............................................................................................................................................. 80

Specify a discovery mode for server discovery..........................................................................................................81

8 Contents

Create a custom discovery job for servers..................................................................................................................81

Specify discovery mode for chassis discovery...........................................................................................................83

Create a custom discovery job for chassis................................................................................................................. 83

Specify discovery mode for Dell storage discovery..................................................................................................84

Specify discovery mode for network switch discovery........................................................................................... 84

Create a custom discovery job for HTTPS storage devices...................................................................................85

Create a custom discovery job for SSH devices....................................................................................................... 85

Create a custom discovery job for SNMP devices................................................................................................... 85

Specify the discovery mode for multiple discovery jobs......................................................................................... 86

Delete a device discovery job.........................................................................................................................................86

Chapter 6: Managing devices and device groups..........................................................................88

Organize devices into groups.........................................................................................................................................88

Create a custom static or query group..................................................................................................................90

Create a static device group..................................................................................................................................... 91

Create a query device group..................................................................................................................................... 91

Edit a static group.......................................................................................................................................................92

Edit a query group.......................................................................................................................................................93

Rename a static or query group...............................................................................................................................93

Delete a static or query device group.................................................................................................................... 93

Clone a static or query group................................................................................................................................... 94

Add devices to a new group..................................................................................................................................... 94

Add devices to existing group.................................................................................................................................. 95

Refresh health on group............................................................................................................................................ 95

All Devices screen device list......................................................................................................................................... 96

All Devices screen actions...............................................................................................................................................96

Delete devices from OpenManage Enterprise......................................................................................................97

Exclude devices from OpenManage Enterprise................................................................................................... 98

Run inventory on devices.......................................................................................................................................... 98

Update the device firmware and drivers by using baselines.............................................................................99

Refresh the device health of a device group......................................................................................................100

Refresh health on devices....................................................................................................................................... 100

Roll back an individual device's firmware version.............................................................................................. 100

Export the single device inventory.........................................................................................................................101

Performing more actions on chassis and servers............................................................................................... 101

Hardware information displayed for MX7000 chassis ..................................................................................... 102

Export data..................................................................................................................................................................102

View and configure individual devices........................................................................................................................ 102

Device Overview........................................................................................................................................................ 103

Device hardware information..................................................................................................................................104

Run and download diagnostic report.................................................................................................................... 104

Extract and download a Services report..............................................................................................................105

Managing individual device hardware logs.......................................................................................................... 105

Run remote commands on managed devices..................................................................................................... 106

Launch the iDRAC device management application..........................................................................................106

Launch the virtual console.......................................................................................................................................106

Attaching iDRAC virtual media............................................................................................................................... 107

Refresh device inventory of a single device........................................................................................................107

Contents 9

Chapter 7: Managing device inventory....................................................................................... 108

Create an inventory job..................................................................................................................................................108

Run an inventory job now..............................................................................................................................................109

Stop an inventory job...................................................................................................................................................... 110

Delete an inventory job................................................................................................................................................... 110

Edit an inventory schedule job...................................................................................................................................... 110

Chapter 8: Managing device firmware and drivers....................................................................... 111

Manage firmware and driver catalogs......................................................................................................................... 112

Add a catalog by using Dell.com............................................................................................................................. 112

Add a catalog to the local network........................................................................................................................ 113

SSL Certificate Information..................................................................................................................................... 114

Update a catalog.........................................................................................................................................................115

Edit a catalog...............................................................................................................................................................115

Delete a catalog.......................................................................................................................................................... 115

Create a baseline.............................................................................................................................................................. 116

Edit a baseline................................................................................................................................................................... 116

Delete a baseline............................................................................................................................................................... 117

Check the compliance of firmware and drivers.........................................................................................................117

View the baseline compliance report........................................................................................................................... 117

Update the device firmware and drivers.................................................................................................................... 118

Chapter 9: Managing device deployment templates.................................................................... 121

Create a deployment template from a reference device....................................................................................... 122

Create a deployment template by importing a template file.................................................................................123

View a deployment template information.................................................................................................................. 123

Edit a server deployment template............................................................................................................................. 123

Edit a chassis deployment template............................................................................................................................125

Edit IOA deployment template..................................................................................................................................... 125

Edit network properties of a deployment template................................................................................................ 125

Deploy device deployment templates......................................................................................................................... 126

Deploy IOA deployment templates.............................................................................................................................. 128

Clone deployment templates........................................................................................................................................ 129

Auto deploy device configuration before discovery................................................................................................129

Create auto deployment targets .................................................................................................................................129

Delete auto deployment targets ................................................................................................................................. 130

Export auto deployed target details.............................................................................................................................131

Overview of stateless deployment...............................................................................................................................131

Managing identity pools for stateless deployment............................................................................................. 131

Creating identity pools..............................................................................................................................................132

Define networks............................................................................................................................................................... 137

Network types............................................................................................................................................................ 137

Edit or delete a configured network........................................................................................................................... 138

Export VLAN definitions.................................................................................................................................................138

Import network definitions............................................................................................................................................ 138

Chapter 10: Managing device warranty.......................................................................................140

View and renew device warranty................................................................................................................................. 141

10 Contents

Chapter 11: Managing alerts....................................................................................................... 142

View alert logs.................................................................................................................................................................. 142

Manage alert logs.......................................................................................................................................................143

Alert policies......................................................................................................................................................................144

Configure and manage alert policies..................................................................................................................... 145

Automatic alerts on the MX7000 chassis............................................................................................................ 149

Alert definitions................................................................................................................................................................ 150

Chapter 12: Managing MIB files.................................................................................................. 151

Import MIB files................................................................................................................................................................ 151

Edit MIB traps...................................................................................................................................................................152

Remove MIB files.............................................................................................................................................................153

Resolve MIB types...........................................................................................................................................................153

Download an OpenManage Enterprise MIB.............................................................................................................. 153

Chapter 13: Configuring profiles................................................................................................ 154

Create profiles..................................................................................................................................................................155

View a profiles details.....................................................................................................................................................155

View a profiles network..................................................................................................................................................156

Edit a profile......................................................................................................................................................................156

Assign a profile................................................................................................................................................................. 157

Unassign profiles..............................................................................................................................................................158

Redeploy profiles............................................................................................................................................................. 158

Migrate a profile...............................................................................................................................................................158

Delete profiles.................................................................................................................................................................. 159

Export profiles.................................................................................................................................................................. 159

Chapter 14: Configuration compliance........................................................................................160

Manage compliance templates......................................................................................................................................161

Create a compliance template from deployment template............................................................................. 162

Create a compliance template from reference device..................................................................................... 162

Create a compliance template by importing from a file................................................................................... 162

Clone a compliance template.................................................................................................................................. 163

Edit a compliance template..................................................................................................................................... 163

Create a configuration compliance baseline..............................................................................................................164

Edit a configuration compliance baseline...................................................................................................................165

Delete configuration compliance baselines............................................................................................................... 165

Refresh compliance of the configuration compliance baselines ......................................................................... 166

Remediate noncompliant devices ...............................................................................................................................166

Export a compliance baseline report..................................................................................................................... 167

Remove a configuration compliance baseline........................................................................................................... 167

Chapter 15: Using jobs for device control...................................................................................169

Create and manage jobs................................................................................................................................................ 169

View job lists..................................................................................................................................................................... 169

Jobs status and Jobs type description................................................................................................................. 170

Default jobs and job schedules............................................................................................................................... 172

View job details.................................................................................................................................................................174

Contents 11

Create a job to blink device LEDs................................................................................................................................ 174

Create a job for managing power devices................................................................................................................. 175

Create a remote command job for managing devices............................................................................................ 175

Create a job to change the virtual console plugin type.......................................................................................... 176

Select target devices and device groups................................................................................................................... 177

Manage jobs...................................................................................................................................................................... 177

Chapter 16: Monitoring audit logs.............................................................................................. 178

Forward audit logs to remote Syslog servers........................................................................................................... 179

Chapter 17: Monitoring reports...................................................................................................181

Run reports....................................................................................................................................................................... 182

Run and email reports.....................................................................................................................................................182

Edit reports....................................................................................................................................................................... 183

Schedule and delivery options for reports.................................................................................................................183

Copy reports..................................................................................................................................................................... 184

Delete reports...................................................................................................................................................................184

Create a report.................................................................................................................................................................184

Select the query criteria...........................................................................................................................................186

Export selected reports................................................................................................................................................. 186

View and remove report schedule details..................................................................................................................187

Chapter 18: Backup and restore................................................................................................. 188

Appliance states...............................................................................................................................................................188

Backup an appliance........................................................................................................................................................188

Restore an appliance.......................................................................................................................................................189

Migrate an appliance........................................................................................................................................................191

Chapter 19: Updating the console and plugins............................................................................ 192

Update prerequisites.......................................................................................................................................................192

Online update....................................................................................................................................................................193

Define online update settings................................................................................................................................. 193

Update the appliance from dell.com..................................................................................................................... 194

Offline update...................................................................................................................................................................194

Define offline update settings................................................................................................................................ 195

Update the appliance from a network share.......................................................................................................195

Chapter 20: Managing plugins....................................................................................................197

Install plugins.....................................................................................................................................................................197

Disable plugins.................................................................................................................................................................. 198

Uninstall plugins............................................................................................................................................................... 199

Enable plugins...................................................................................................................................................................199

Update plugins..................................................................................................................................................................199

Appendix A: Troubleshooting..................................................................................................... 201

Configuring a local network share for offline update............................................................................................. 201

Create the directory structure and download the update bundles............................................................... 201

Configure an NFS network share on a Windows server..................................................................................202

Configure an NFS network share on a Linux server.........................................................................................203

12 Contents

Configure an HTTP network share on a Windows server...............................................................................203

Enable read and write access to your network share...................................................................................... 205

Troubleshooting connectivity...................................................................................................................................... 206

Test protocol availability for any undiscovered device....................................................................................206

Test protocol availability for a discovered device.............................................................................................206

Ping any device..........................................................................................................................................................206

Test appliance connectivity.................................................................................................................................... 207

Restart the appliance............................................................................................................................................... 207

Test connection with network share....................................................................................................................207

Generate and download console log archive...................................................................................................... 207

Field service debug................................................................................................................................................... 208

Firmware and DSU requirement for HTTPS.............................................................................................................208

Firmware schedule reference...................................................................................................................................... 208

Firmware baseline field definitions..............................................................................................................................208

Supported and unsupported actions on proxied sleds...........................................................................................209

Schedule job field definitions....................................................................................................................................... 209

Alert categories after EEMI relocation.......................................................................................................................210

Token substitution in remote scripts and alert policy..............................................................................................211

Field service debugging...................................................................................................................................................211

Unblock the FSD capability......................................................................................................................................212

Install or grant a signed FSD DAT.ini file..............................................................................................................212

Invoke FSD.................................................................................................................................................................. 213

Disable FSD................................................................................................................................................................. 213

Catalog Management field definitions........................................................................................................................ 213

PowerEdge server naming conventions.....................................................................................................................214

Devices with unknown compliance status.................................................................................................................214

Contents 13

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