Software Installation
Add pet feeder via normal mode(EZ mode)
1.
Search the App Store or scan the QR code below to download and install Pet Zero .
Pet Zero
Download Website 1 Download Website 2
2.
Run the App, read and agree to the privacy policy, and register a new account or login to a registered account. When you register or login to the account, please choose the correct country or area.
3.
When you login, the App will ask you to access certain permissions.
These permissions are very important for the App so please allow them.
Click Add Device or + to add a new pet feeder. Choose the Add manually tab and select Wi-Fi Pet Feeder .
4
4.
When App asks for the location permission of your mobile phones, please allow it. Then the name of your Wi-Fi network will appear in the textbox automatically.
Please note that the feeder does not support 5Ghz Wi-Fi networks, only 2.4Ghz networks. Please check that the Wi-Fi name is the name of a 2.4Ghz Wi-Fi network. If not, please switch the mobile phone's Wi-Fi network to a 2.4Ghz Wi-Fi network.
Next, please enter the Wi-Fi password and click Confirm .
5
Important Tips:
If any window pops up to interrupt your operation during the subsequent setup process, that means the mobile phone detected the feeder by Bluetooth automatically. Please refer to the "
Add pet feeder via Bluetooth
" chapter in page 8. Or click cancel to go on EZ mode.
Important Notice: a. Please choose a 2.4Ghz Wi-Fi signal instead of a 5Ghz signal. The feeder does not support 5Ghz Wi-Fi networks. b. When entering the password, be aware that it is case sensitive. c. Make sure the feeder is not far away from router and reboot router to try again. d. Please choose a Wi-Fi network with WPA or WPA2 encryption instead of WEP encryption. e. Make sure that MAC address filtering and wireless device isolation is turned off on the wireless router. f. The feeder may not support the Wi-Fi signal of the wireless repeater. If the connection fails, try connecting to the wireless router.
5.
Check whether the indicator LED is flashing RED 2 times per second.
If yes, then click Indicator is flashing rapidly to go to the next step.
If not, please long press the Wi-Fi Settings button for 3 seconds until you hear a beep. Then the feeder's indicator LED will flash rapidly.
6
Long press
Indicator LED status:
Flashing rapidly in RED Feeder is waiting for Wi-Fi network configuration; it is in normal and auto scan mode.
Flashing slowly in RED Feeder is waiting for Wi-Fi network configuration; it is in AP mode.
Always on in RED Feeder is configured for the Wi-Fi network and trying to connect. If the connection fails, it will always be red.
Always on in BLUE
Flashing in BLUE
Always off
Feeder is connected to the Wi-Fi network. It can be turned off in the settings.
Feeder is feeding.
Feeder is only powered by battery or turned off manually.
6.
The feeder will then try to connect to the Wi-Fi network. When connected, Click Done to complete adding process.
If the feeder fails to connect, please check the important notice above first.
If the feeder still fails to connect, please add the feeder via other modes by the following instructions below.
7
Add pet feeder via Bluetooth
When you enabled Bluetooth of mobile phone, the mobile phone will detect the feeder automatically. Once detected, App will pop up a window to ask you to add the feeder. Then you could choose the Wi-Fi network you want to connect and input its password.
No need to confirm the status of the indicator light, wait to complete the addition. If failed, please check the notice in page 6.
8
Add pet feeder via AP mode
1.
If the feeder fails to connect to the Wi-Fi network, the AP mode is plan
B for adding the feeder. Choose Switch Pairing Mode when failed in normal mode or choose AP mode manually in the adding process.
Check that the indicator LED is flashing in RED once every 3 seconds.
Then click Indicator is flashing slowly .
If the indicator is in another status, please long press the Wi-Fi button for 3 seconds until you hear a beep to switch indicator's flashing status to flashing rapidly. Then long press the Wi-Fi button again to switch indicator's flashing status to flashing slowly.
9
2.
Then the App will ask you to switch your mobile phone's network to a new network broadcast by the feeder. Please go to Wi-Fi settings on the mobile phone and connect to the Wi-Fi which starts with
SmartLife . No password is necessary.
3.
Return to the App after the Wi-Fi is connected. The adding process is the same as in normal mode covered above.
10