Troubleshooting. Frigidaire FDPC4314AW, FDPC4314AS, FDPC4314AB

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Troubleshooting. Frigidaire FDPC4314AW, FDPC4314AS, FDPC4314AB | Manualzz



Before You Call:

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your dishwasher.

Food Soils Left on Dishes

• Choose another cycle for longer washing time.

• Check rack loading section for proper loading-avoid nesting items.

• Do not overload the dishwasher (See

Preparing and Loading Dishes).

• Check to verify that the glass trap is maintained and installed properly

(See Care and Cleaning) .Home water pressure may be too low-should be 20 to 120 pounds per square inch (psi).

• Check incoming water temperature.

It should be about 120 o F (49 o C). ( See

Factors Affection Performance) .

• Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See

Detergent Chart).

• Use Fresh Detergent.

• Make sure items are not blocking the spray arms, preventing them from rotating.

Dishes not Dry

• If you have not selected Max or Heat

Dry, and no LEDs are illuminated for these Options, then the heater has been de-activated during the drying phase of the selected Wash

Cycle. This is known as Air Dry. Air

Dry slightly lowers the energy usage but increases the likelihood that the dishware will not be completely dried.

• Selecting Heat Dry, High Temp or

Sanitize Temp options will improve drying performance.

• Make sure the rinse aid dispenser is filled.

• Increase the discharge setting of rinse aid. (See Rinse Aid) .

• Check the incoming water temperature. Be sure it is at least

120 o F (49 o C).

• Check for proper loading-avoid nesting items.

• Plastic items may need to be towel dried.

• Cups with a concave bottom will collect water. Load them at the far left of the upper rack so they will be held in a tilted position.

• Containers, bowls, pots/pans, and any dishware with concave surfaces that can collect water should be placed in the rack facing or angled down so that water is able to drain even from the lowest point.

Drying Tip

• Select the Normal Wash and High

Temp pads along with a Rinse

Aid agent for improved drying performance.

Glassware/Flatware Spotted or Cloudy

• Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See

Detergent Chart) .

• Water temperature may be low.

Avoid extremely low or high temperatures. (See Factors Affecting

Performance) .

• Avoid overloading and improper loading. (See Preparing and Loading

Dishes) .

• Use fresh detergent. Old detergent is ineffective.

• Make sure rinse aid dispenser is filled.

• Check to see that proper amount of detergent is being used for cycle selected. (See Detergent Dispenser) .

• Home water pressure may be too low-it should be 20 to 120 pounds per square inch (psi).



Dishware Chipped

• Load with care and do not overload.

(See Preparing and Loading Dishes) .

• Place delicate items in top rack.

• Place glasses securely against pins and not over pins.

• Load items so they are secure and don’t jar loose when moving racks in and out. Move racks in and out slowly.

• Make sure tall glasses and stemware will clear top of tub when rack is pushed in.

• Fine antique china and crystal should be hand-washed.

Dishware Stained or Discolored

• Tea and coffee can stain cups.

Remove the stains by hand washing in a solution of 1/2 cup (120 ml) bleach and one quart (1L) of warm water. Rinse thoroughly.

• Iron deposits in water can cause a yellow or brown film. A special filter installed in the water supply line will correct this problem. (See Removing

Spots and Film) .

• Aluminum utensils can leave gray/ black marks when they rub against other items. Load Properly.

• Certain high acid foods can cause discoloration of stainless steel and plastics if allowed to sit for a long period. Rinse by hand if not operating dishwasher at once.

• Mixing stainless steel and silver utensils in silverware basket can cause pitting of the stainless steel blades. Avoid mixing stainless steel and silver.


• Using too much detergent especially in soft or softened water causes damage that looks like a film but cannot be removed.

• Adjust the amount of detergent based on the water hardness. (Check

Detergent Chart) .

• Lower the water temperature by selecting the Normal Cycle.

Dishwasher Won’t Fill

• Assure the water supply is turned on.

• Check that the overfill protector moves up and down freely. (See

Overfill Protector section) .

Detergent Left in Cups

• Detergent may be old. Discard and use fresh detergent.

• Be sure the dish load doesn’t spray from entering the detergent cup.

• Check to see if cycle has been completed.

• Make sure items do not prevent the detergent dispenser from opening.

Vapor at Vent

• Water vapor escapes from the vent during the drying part of cycle. This is normal.

• Spilled rinse aid can cause foam and lead to overflowing. Wipe up any spills with a damp cloth.

• Check to see that dishwasher is level.

(See Installation Instructions) .

Normal Sounds You Will Hear

• Normal sounds include water fill, water circulation and motor sounds.

• There is a noticeable change in sound when the wash action switches between the lower and middle spray arm. This is normal since each spray arm has it’s own sound.

• It is normal for the dishwasher to pause (no sound) when the wash action is switching between the lower and middle spray arms.

Water in Bottom of Tub

• Water left in the tub bottom after the cycle is complete is not normal.

If water remains in the bottom of the tub, the dishwasher may not be draining properly. (See Dishwasher

Does not Drain Properly) .

Dishwasher Leaks

• Check that the door gasket is pressed into its mounting channel, reaches to the bottom of the tub and does not extend beyond the end rib so as to interfere with door closure.

• Spilled rinse aide can cause foam and lead to overflowing. Wipe up any spills with a damp cloth.



• Check to see that the dishwasher is level. (See Installation Instructions) .

• Avoid oversudsing by using the correct amount of detergent designed for automatic dishwashers.

Dishwasher Won’t Run

• Check to see if circuit breaker is tripped or if a fuse is blown.

• Make sure water supply is turned on.

• Check to see if cycle is set correctly.

(See Operating Instructions) .

• Is dishwasher set for Delay Start


• Make sure door is closed and latched.

• Make sure START/CANCEL pad is pressed after the cycle has been selected.

Dishwasher Does Not Drain Properly

• If unit is hooked up to a food waste disposer, make sure the disposer is empty.

• Assure the knockout plug has been removed from inside the food waste disposer inlet.

• Assure the drain hose isn’t kinked.

• Make sure cycle is complete, not in a pause.

• Assure the glass trap is maintained and installed properly assuring no clogs (See Care and Cleaning) .

Cycle Takes a Long Time

• The cycle may have been automatically lengthened to reach key temperatures due to some factor such as a cool water supply or a large load of dishes.

• Delay Start option may have been selected.

• Choose lower temperature options to shorten the cycle.

• Cycles that are soil-sensing adjust automatically to assure a good wash

- heavier soils will elicit a longer cycle response.

Dishwasher has an Odor

• Soiled dishes left in dishwasher too long can create an odor.

• There will be a “new” smell when first installed. This is normal.

• Check to see if unit is draining properly. (See Dishwasher Does Not

Drain Properly) .

Stains on Tub Interior

• Washing large amounts of dishware with tomato based soil can cause a pink/orange appearance. This will not affect performance and will gradually fade over time. Pre-rinsing will reduce the chance of staining.

Using no heat dry option will lessen staining.

Opening the door during cycle

• If the dishwasher door is opened while the unit is running, the START/

CANCEL pad must be pressed and the door shut immediately to return the unit to the selected cycle and option, this must happen within 10 minutes for the unit to continue the cycle.

Removing Spots and Film

Hard water can cause lime deposit buildup on the interior of the dishwasher.

Dishes and glasses may also get spots and film for a number of reasons. (See

Glassware/Flatware Spotted or Cloudy section) . To remove buildup, and film, clean using the following instructions:

1. Load clean dishes and glasses in normal manner. Do not load any metal utensils or silverware.

2. Do not add detergent.

3. Select the Normal Wash cycle.

Close and latch door. Press START/


4. Allow dishwasher to run until it starts the second water fill (approximately

10 minutes).

5. Unlatch and open door and pour

2 cups of white vinegar into the bottom of dishwasher.

6. Close and latch door and allow cycle to finish.


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Key Features

  • Precision Direct Wash System for thorough cleaning
  • Energy efficient motors for reduced energy consumption
  • NSF certified for use in residential settings
  • Quiet operation for a more peaceful kitchen environment
  • Heated dry option for faster drying times
  • Adjustable racks for accommodating dishes of various sizes
  • Delay start feature for added convenience
  • Child lock for safety
  • Sanitize option for eliminating bacteria

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Frequently Answers and Questions

What should I do if I need assistance with my dishwasher?
You can visit, chat with an agent, or call 1-800-374-4432 (1-800-265-8352 in Canada).
Is it safe to place plastics in the dishwasher?
Yes, as long as they are marked "Dishwasher Safe" or equivalent. If not, they may melt.
What is the best cycle for everyday use?
The Normal cycle with the factory default options of normal temperature and heated dry.
How do I prevent accidental entrapment or suffocation?
Before discarding or stopping the use of a dishwasher, remove the door or door latch mechanism.
Is the dishwasher designed to operate with regular house current?
Yes, it operates on 120V, 60Hz with a 15-ampere fuse or circuit breaker (20-ampere fuse if connected with a food disposer).
What safety precautions should I take when unloading the dishwasher after using the Sanitize option?
Use caution, as the contents may be hot to the touch.