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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department tollfree at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor that meets all of the specifications described on page 8. Important: The treadmill is not compatible with GFCI-equipped outlets. b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. c
Tripped
Reset
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our toll-free Customer Service Department.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and UNPLUG THE
POWER CORD. Remove the two 3/4” Screws (2) from the hood, and carefully pivot the Hood (1) off.
a
2
1
Locate the Reed Switch (10) and the Magnet (18) on the left side of the Pulley (17). Turn the Pulley until the Magnet is aligned with the Reed Switch. Make
sure that the gap between the Magnet and the
Reed Switch is about 1/8”. If necessary, loosen the
Screw (56) and move the Reed Switch slightly.
Retighten the Screw. Re-attach the Hood, and run the treadmill for a few minutes to check for a correct speed reading.
1/8”
10
56
Top
View
13
17
18
PROBLEM: The walking belt slows when walked on
SOLUTION: a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 8.
b. If the walking belt is overtightened, treadmill performance may decrease and the walking belt may become damaged. Remove the key and UNPLUG THE
POWER CORD. Using the allen wrench, turn both rear roller adjustment bolts counterclockwise, 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift each side of the walking belt 2 to
3 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key, and run the treadmill for a few minutes.
Repeat until the walking belt is properly tightened.
b
2”–3”
Rear Roller Adjustment Bolts c. If the walking belt still slows when walked on, call our toll-free Customer Service Department.
PROBLEM: The walking belt is off-center or slips when walked on
SOLUTION: a. If the walking belt is off-center, first remove the key and UNPLUG THE POWER CORD. If the walking
belt has shifted to the left, use the allen wrench to turn the left rear roller bolt clockwise 1/2 of a turn; if
the walking belt has shifted to the right, turn the bolt counterclockwise 1/2 of a turn. Be careful not to overtighten the walking belt. Plug in the power cord, insert the key, and run the treadmill for a few minutes.
Repeat until the walking belt is centered. b. If the walking belt slips when walked on, first remove the key and UNPLUG THE POWER CORD. Using the allen wrench, turn both rear roller bolts clockwise,
1/4 of a turn. When the walking belt is correctly tightened, you should be able to lift each side of the walking belt 2 to 3 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key, and carefully walk on the treadmill for a few minutes. Repeat until the walking belt is properly tightened.
a b
14
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