Repair. Sirona GALILEOS COMPACT, GALILEOS ComfortPLUS, GALILEOS COMFORT

GALILEOS is a 3D CBCT imaging system used in dentistry. It provides high-resolution images of the teeth, jaw, and surrounding structures. This allows dentists to diagnose and treat problems more effectively, and to plan complex procedures with greater accuracy.

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Sirona Dental Systems GmbH

Service Manual (as of February 2013) GALILEOS

9 Repair

Repair

DANGER

Perilous shock hazard!

It is essential to switch the unit off and to wait at least 1 minute, or 4 minutes if disconnecting the tube assembly (cable L3), before starting the repair or taking off a cover panel!

When replacing parts in the vicinity of the power connection, power switch, board DX32 or X-ray tube assembly, the unit must be disconnected from the junction box of the main building!

CAUTION

Make sure to reattach all ground cables to ensure correct grounding of all modules.

CAUTION

Product safety

Modifications to this unit which might affect the safety of the system owner, patients or other persons are prohibited by law! For reasons of product safety, this product may be operated only with original Sirona accessories or third-party accessories expressly approved by Sirona.

The user is responsible for any damage resulting from the use of nonapproved accessories.

NOTICE

Do not damage the cables

Be careful not to kink the cables when removing or installing them. Take particular care with fiber-optic cables L5, L6, L7, and L15. Tighten cable ties only as far as the contact and do not apply force.

NOTICE

Risk of damage to boards

Please observe the usual precautionary measures for handling printed circuit boards (ESD). Touch a ground point to discharge static electricity before touching any boards.

IMPORTANT

After replacing boards or modules containing boards, check to make sure that the software version of the module corresponds to the current software status of the system. The software versions of the modules can be queried by running service routine S008.2 or using the extended detail query in SiXABCon. You can also check the info screen in advance to determine whether the current software constellation is permissible. If this is not the case, the version number of the entire software is labeled with an asterisk (e.g. V03.03.01*).

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9.1 Safety checks

Sirona Dental Systems GmbH

Service Manual (as of February 2013) GALILEOS

IMPORTANT

When replacing modules, be sure to note which ones contain boards and follow the instructions in the section titled Measures following replacement of boards. Also check whether the current software CD or the SIRONA dealer page contains any additional more up-to-date information about module replacement.

Be sure to follow the instructions about how to proceed following module replacement. You will find this information at the end of each set of repair instructions.

9.1

Safety checks

After implementing repair work, protective conductors and device leakage current checks must be carried out (see the sections on "Checking protective conductor" and "Checking device leakage current").

9.2

Height adjustment motor (M1_4)/spindle

9.2.1

Preparing for motor replacement

1. Switch the unit on.

2. Use the Up/Down keys on the control panel to move the slide up.

3. Switch the unit off again.

4. Remove the covers:

– Intermediate piece

– Profile covers (top and bottom)

Tip: While loosening the screws, press the top profile cover down towards the unit and allow it to slide down once the screws are loose.

– Arm cover

– Slide cover rear, center

– Slide cover rear, top

– Slide cover rear, bottom and

– Slide cover front.

Tip: If the height adjustment motor is inoperative, you can also move the slide manually [ → 251].

250

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Move the slide

9 Repair

9.2 Height adjustment motor (M1_4)/spindle

9.2.1.1

9.2.1.1.1

Moving the slide manually

CAUTION

Risk of injury due to uncontrolled movement of the slide

If the slide can no longer be moved electrically, it must be moved mechanically.

The position of the slide must be secured to ensure that no uncontrolled downward movement occurs during service, in cases where the carriage has fewer self-locking properties.

For this purpose, Sirona recommends using the free height adjustment service kit, REF. 62 57 518. This service kit is used to prevent automatic downward movement of the slide during service by fixing the slide and the spindle holder.

The clamp (A) should be clamped under the slide. The locking pin (B) is used to secure the spindle holder against twisting.

It must be ensured that no one is located underneath the ring arm during the repair.

Moving the slide with the "height adjustment" service kit, REF. 62

57 518

Moving the slide with the "height adjustment" service kit, REF. 62 57 518

1. Insert the clamp through the opening (A) in the stand and rotate it 90°.

Tighten the nut securely.

2. Loosen the two screws (C) and remove the cover (D).

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3. Remove the 1st screw (E) on the spindle holder (F).

4. Insert the locking pin (B) into this opening.

5. Remove the 2nd screw (E) on the spindle holder.

6. Attach the socket wrench (SW19) to the spindle. Remove the locking pin and then turn the slide up to the desired height using the socket wrench.

Clockwise rotation of spindle = slide moves up

Counterclockwise rotation of spindle = slide moves down

7. Reinsert the locking pin.

Locking the slide

Move the slide

9.2.1.1.2

➢ Now move the clamp (A) directly underneath the slide.



The slide is now locked in this position for further repair work.

Moving the slide without the "height adjustment" service kit, REF.

62 57 518

Moving the slide without the "height adjustment" service kit, REF. 62 57 518

1. Loosen the two screws (C) and remove the cover (D).

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9 Repair

9.2 Height adjustment motor (M1_4)/spindle

2. Loosen the 1st of the two screws (E) on the spindle holder (F).

Locking the slide

3. Attach the socket wrench (SW19) to the spindle. Hold it firmly in place while you unscrew the 2nd of the two screws (E).

CAUTION! If the socket wrench has to be reset, secure the spindle holder against turning, e.g. by using a screw.

4. Rotate the spindle holder using a socket wrench (SW19) to move the slide to the required height.

Clockwise rotation of spindle = slide moves up

Counterclockwise rotation of spindle = slide moves down

5. After reaching the desired target position, secure the position again using the two screws (E).

CAUTION! Before replacing the height adjustment motor, the slide must be secured in this position.

Locking the slide: GALILEOS

1. Make a mark at the position of the upper limit stop.

2. Loosen nut (G) on the upper profile clamp (H) and remove the upper limit stop (J) from the stand.

3. Install limit stop (J) above the lower limit stop so that there is a

distance of 31 cm

between the upper edge of the upper screw on board DX41 and the lower edge of the limit stop.

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9.2.2

Removing board DX32

2. Move the stand to a height of 1260 (control panel display)

3. Disconnect the unit from the power supply system.

4. Remove the cable ties (A) from cable L2.

5. Loosen all the left-hand screws (B) of the protective plates (E).

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9 Repair

9.2 Height adjustment motor (M1_4)/spindle

DX32

Removing the spindle

X100

6. Unscrew the remaining screws from the protective plates (E).

7. Remove the covering plates (E) (top and bottom) from the connection box (F) of board DX32.

8. Cable L3 can stay on the top covering plate (E) (remove any possible shield terminal).

Tip: The covering plate can be folded away simply at the sides and put away in the stand sideways (to protect against scratches suitable padding should be put in between.).

9. Remove connector X2 from board DX32 and remove the protective conductor.

10. Remove cable L2 from terminal X100 and pull it downwards from out of the connection box (F).

11. Remove connector X1 from board DX32.

12. Loosen the two left-hand screws (G).

13. Loosen the two screws on the right (I) and remove the connection box including board DX32.

9.2.3

Replacing the height adjustment motor/spindle

1. Loosen the two screws (E) on the spindle holder (F) (if you have not already done so) [ → 251].

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9.2 Height adjustment motor (M1_4)/spindle

Sirona Dental Systems GmbH

Service Manual (as of February 2013) GALILEOS

2. Turn spindle holder (D) (with an 18 mm A/F socket wrench) counterclockwise until the motor comes to rest on the limit stop and spindle (L) has been turned all the way out of the motor.

3. Remove the straight pin (K).

4. Remove the spindle (L).

Tip: First, pull spindle (L) downward along the motor, and then diagonally upward and out of the unit.

Removing the defective motor 1. Pull the pulse generator cable connector X402 off board DX1.

2. Detach the motor cable from the cable harness and carefully pull it out of the stand.

3. Pull the motor connecting cable off of the filter.

4. Loosen the three screws (M).

5. Remove the motor while carefully pulling the motor cable out of the stand.

Inserting the dampers

➢ Attach the new rubber pads (N) to the new motor.

They are included in the scope of supply of a new HA motor.

Installing the new motor

256

Install the height adjustment motor in the reverse order of removal.

Please observe the following:

Nuts: When fastening the motor, make sure that all three screws are tightened uniformly and protrude approx. 3 mm out of the nut.

Acorn nuts: If acorn nuts have been installed in the unit, turn the acorn nuts to the end stop.

CAUTION! Do not forget to reattach all connectors or cables, route them in their original position and reattach all cable ties and cable clamps.

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Final work

9 Repair

9.2 Height adjustment motor (M1_4)/spindle

Make sure that none of the cables are crushed by the cover plates of the

DX32 connection box.

With the "height adjustment" service kit

1. After reinstalling the spindle, screw the first of the two screws (E) back into the spindle holder.

2. Then remove the locking pin and screw in the second of the two screws (E).

3. Attach the cover (D).

4. Remove the clamp (A).

5. Only then should you check the travel function of the slide.

Without the "height adjustment" service kit

1. Attach the spindle holder (F) with the two screws (E).

2. Attach the cover (D).

3. Reattach the upper limit stop to the previously marked position.

4. Only then should you check the travel function of the slide.

9.2.4

Laying of cables when replacing the height adjustment motor

2. Connect the protective ground wire (P) and lay it as shown in the photo.

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3. Attach cable L2 first to the lower strain relief (photo on the left) and then to the upper strain relief (photo on the right) (Q) of board DX32.

4. Connect cable L2 to board DX32 (R) and attach the protective ground wire (S).

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9 Repair

9.2 Height adjustment motor (M1_4)/spindle

5. Run cable L3 (T) and the motor cable (U) around the height adjustment motor.

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6. Lay the motor cable in the cable harness (V) on the rear of the unit and secure in position with the cable clamps.

7. Route the cable into the arm.

IMPORTANT: The green mark must lie in the recess (X).

8. Plug connector X402 (W) into board DX1.

9.2.5

What has to be done after replacing the height adjustment motor (M1_4) or the spindle?

1. After inserting the new spindle above and below the height adjustment motor, grease it thoroughly with Chesterton 622.

2. Use the Up/Down keys on the control panel to check the function of the height adjustment motor.

3. Reset the travel height.

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Removing the covers

Removing the defective motor

9.3

Ring motor (M1_3)

9.3.1

Replacing the ring motor

➢ Remove the "arm cover".

X813

9 Repair

9.3 Ring motor (M1_3)

X804

Installing the new motor

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1. Detach the motor cable from the cable harness and pull it off of connector X813 on board DX1.

2. Loosen the four screws (A) on the ring motor and remove the motor including the screws and the serrated washers (B).

1. Insert the new motor including coupling and absorber in the ring.

Tip: While inserting the motor, turn it back and forth slightly until the pinion engages in the ring gear.

2. Use the screws (A) and serrated washers (B) to screw the new motor onto the motor support ring.

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9 Repair

9.3 Ring motor (M1_3)

Attaching the covers

Removing the covers

Removing the motor

Sirona Dental Systems GmbH

Service Manual (as of February 2013) GALILEOS

3. Run the ring motor cable along its original path and plug it back into connector X813 on board DX1.

IMPORTANT: Don't forget to reattach all cable ties and clamps.

➢ Reattach the covers.

9.3.2

Replacing the pinion at the ring motor

➢ Remove the "arm cover".

➢ Remove the ring motor as described in the chapter Replacing the ring motor [ → 261] .

Replacing the pinion

262

1. Loosen the set screws (A) and pull off the defective pinion (B).

2. IMPORTANT: Ensure that the pinion is seated in the coupling so that the set screws (A) are sitting on the flattened surface (C) of the pinion

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Installing the motor

Attaching the covers

9 Repair

9.3 Ring motor (M1_3) during subsequent tightening to prevent the pinion from turning.

Insert the new pinion.

3. IMPORTANT: Apply Loctite 242 to the set screws (B) before tightening.

Retighten the set screws (A).

➢ Reinsert the motor in the ring, route the cable and connect the motor

as described in the chapter Replacing the ring motor [ → 261] .

➢ Reattach the covers.

9.3.3

Laying of cables when replacing the ring motor

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9.4 Rotary knob on the swivel arm

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Service Manual (as of February 2013) GALILEOS

1. Lay the cable (G) parallel to cable L3 and secure it with the clamps.

2. Plug connectors X804 (I) and X813 (H) into board DX1.

9.3.4

What has to be done after replacing the ring motor

(M1_3)/pinion?

What has to be done after replacing the ring motor (M1_3)/pinion?

1. Check the function of the ring motor.

2. Perform complete unit adjustment or calibration [ → 145].

9.4

Rotary knob on the swivel arm

9.4.1

Replacing the rotary knob

Removing the rotary knob

Attaching the rotary knob

264

1. Slide the plastic ring (A) toward the rear.

2. Turn the rotary knob and find the opening (B).

If no opening (B) appears, you can now simply pull off the rotary knob.

➢

, if an opening appears: Loosen setscrew (C) with an Allen key

(2mm).

3. Pull the rotary knob off.

Install the rotary knob by performing the steps above for dismantling in reverse order.

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9.5

Control panel

9.5.1

Replacing Easypad or Multipad user interface

IMPORTANT

GALILEOS Compact: Multipad

GALILEOS Comfort/GALILEOS Comfort

PLUS

: Easypad

9 Repair

9.5 Control panel

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Multipad

Easypad

1. Press into slit (A) of the housing cover with a screwdriver (do not pry!) and remove the defective user interface from the control panel.

2. Pull cables L9 and L10 off of connectors X102 (L9) and X103 (L10) on board DX7 (Easypad, "GALILEOS Comfort/GALILEOS

Comfort

PLUS

") or DX71 (Multipad, "GALILEOS Compact") of the defective user interface.

3. Plug the cables into connectors X102 (L9) and X103 (L10) of board

DX7 (Easypad, "GALILEOS Comfort/GALILEOS Comfort

PLUS

") or

DX71 (Multipad, "GALILEOS Compact") on the new user interface.

4. Clip the new user interface onto the control panel.

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9.5 Control panel

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Service Manual (as of February 2013) GALILEOS

5. Update the nameplate at the control panel cover.

To do so, affix the supplied label as shown in the figure.

Easypad only

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9.5.1.1

6. For "GALILEOS Comfort" (Easypad) only: Cable L10 (green cable) must be equipped with ferrite core (B), unless this has already been done.

What has to be done after replacing the user interface?

IMPORTANT: So that the board is also replaced with the user interface,

you MUST also follow the instructions in the chapter titled "Measures following replacement of boards [ → 306]“.

1. Check that the user interface and the display elements are functioning correctly: When the unit is switched on, all of the display elements must light up briefly.

2. Perform a software update to the latest version [ → 47].

GALILEOS with Easypad

Following replacement of the user interface, the language set on board

DX7 is set to the factory setting by default (00 = German, English, French,

Italian). If the configured unit language set (which can be queried by running service routine S017.5 or using the “extended detail query“ in

SiXABCon) has a configuration other than 00, this configuration will be copied to board DX7 by the update function.

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9 Repair

9.5 Control panel

9.5.2

Laying of cables when replacing the user interface

Easypad

1. Plug the green cable L10 (A) into connector X103 on board DX7.

2. Plug the gray cable L9 (B) into connector X102 on board DX7.

Laying of cables: Multipad

Multipad

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1. Plug the green cable L10 (D) into connector X103 on board DX71.

2. Plug the gray cable L9 (C) into connector X102 on board DX71.

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9.6 X-ray tube unit

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Removing the covers

Removing the diaphragm unit

9.6

X-ray tube unit

DANGER

Perilous shock hazard!

It is essential to switch the unit off and to wait at least another 4 minutes before starting the repair or taking off a cover panel!

GALILEOS compatibility information

IMPORTANT

Note compatibility between X-ray tube assembly and unit class

GALILEOS Compact/Comfort:

– X-ray tube assembly with Toshiba magnet bore DO 56 (0x02)

– X-ray tube assembly with Toshiba magnet bore D151R (0x03)

GALILEOS Comfort PLUS:

– X-ray tube assembly with Siemens magnet bore SR 120/15/60

9.6.1

Replacing the X-ray tube assembly (GALILEOS Compact/

GALILEOS Comfort)

Replacing the X-ray tube assembly (GALILEOS Compact/GALILEOS Comfort)

1. Pull off the adjusting knob with the silicone ring.

2. Remove the "Tube assembly" and "Rear tube assembly" covers [ → 36].

Removing the GAX5/7 diaphragm unit: GALILEOS, new

1. Turn the rotating element so that the tube assembly (as viewed from the front) is located on the right side of the unit (i.e. not above the swivel arm).

268

2. Loosen the two lower screws (A) (approx. 2 to 3 turns).

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9 Repair

9.6 X-ray tube unit

3. Push the diaphragm (B) upward and then toward the front.

Removing the defective X-ray tube assembly

1. Loosen the four screws (A) and remove cover plate (B) incl. the cable shielding (L3). Caution! Also pull cable L3 off connector X3 and the ground cable off connector X304 on board DX6.

Tip: The ferrite core and cable shielding can remain on the cover plate.

2. Detach cables L5, L6 and L15 from the rubber grommets and pull the cables off of sockets J6 (L5), J2-J3 (L6) and J5 (L15) on board DX6.

Installing the new tube assembly

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3. Loosen the two rear screws (C) on the tube assembly.

4. CAUTION! The tube assembly is heavy!

Hold the tube assembly firmly in place, loosen the two front screws

(D) (3-4 turns) and remove the tube assembly toward the front.

Installing the tube assembly: GALILEOS, new

1. Hang the new tube assembly on the two front screws (D) of the rotating unit and tighten them securely.

2. Insert the two rear screws (C) and tighten them firmly.

3. Plug cables L3, L5, L6 and L15 as well as the ground cable back onto board DX6 and reattach the cables to the rubber grommets.

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9.6 X-ray tube unit

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Installing the diaphragm unit

Attaching the covers

Removing the covers

Removing the diaphragm unit

4. Reattach the cover plate.

Installing the diaphragm unit: GALILEOS, new

➢ To install the diaphragm, follow the procedure for removing it in reverse order.

IMPORTANT

Note the order for installing the filters!

The image quality will be impaired if the filters are installed in the wrong sequence. Insert the aluminum filter (D) first, followed by the copper filter

(M).

Attaching the tube assembly covers: GALILEOS, new

➢ Reattach the covers.

➢ NOTICE! Do not force on the adjusting knob. Make sure the locking function of the adjusting knob works properly when setting the button in place.

Set the adjusting knob in place with the silicone ring.

9.6.2

Replacing the X-ray tube assembly (GALILEOS Comfort

PLUS)

Replacing the X-ray tube assembly (GALILEOS Comfort PLUS)

1. Pull off the adjusting knob with the silicone ring.

2. Remove the "Tube assembly" and "Rear tube assembly" covers [ → 36].

➢ Turn the rotating element so that the tube assembly (as viewed from the front) is located on the right side of the unit (i.e. not above the swivel arm).

270

1. Loosen the two lower screws (A) (approx. 2 to 3 turns).

2. Push the diaphragm (B) upward and then toward the front.

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Removing the defective X-ray tube assembly

9 Repair

9.6 X-ray tube unit

1. Loosen the four screws (A) and remove cover plate (B) incl. the cable shielding (L3). Caution! Also pull cable L3 off connector X3 and the ground cable off connector X304 on board DX6.

Tip: The ferrite core and cable shielding can remain on the cover plate.

2. Detach cables L5, L6, and L15 from the rubber grommets and pull the cables off of sockets J103 (L5), J100-J101 (L6), and J104 (L15) on board DX6.

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9.6 X-ray tube unit

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Moving the cover plate

3. Loosen the two rear screws (C) on the tube assembly.

4. CAUTION! The tube assembly is heavy!

Hold the tube assembly firmly in place, loosen the two front screws

(D) (3-4 turns) and remove the tube assembly toward the front.

272

1. Loosen the four screws (E) and remove the cover plate (F) from the old X-ray tube assembly.

2. Install the cover plate on the new X-ray tube assembly.

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Installing the new tube assembly

Installing the diaphragm unit

Attaching the covers

9 Repair

9.6 X-ray tube unit

1. Hang the new tube assembly on the two front screws (D) of the rotating unit and tighten them securely.

2. Insert the two rear screws (C) and tighten them firmly.

3. Plug cables L3, L5, L6 and L15 as well as the ground cable back onto board DX6 and reattach the cables to the rubber grommets.

4. Reattach the cover plate.

➢ To install the diaphragm, follow the procedure for removing it in reverse order.

➢ Reattach the covers.

➢ NOTICE! Do not force on the adjusting knob. Make sure the locking function of the adjusting knob works properly when setting the button in place.

Set the adjusting knob in place with the silicone ring.

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9.6 X-ray tube unit

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9.6.3

Cables and connectors for replacement of the X-ray tube assembly

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9 Repair

9.6 X-ray tube unit

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Cable L5 → Socket J6/J103 on board DX6

Cable L6 → Socket J2/J100 or J3/J101 on board DX6

Ground cable → Connector X304 (GALILEOS Compact or

GALILEOS Comfort) or X103 (GALILEOS Comfort

PLUS

) on board DX6

Cable L3 → Connector X3 on board DX6

Laying cables correctly on the cover plate

Cable L15 → Socket J5/J104 on board DX6

Cable routed on left side of tube assembly:

2x L21 and L20

Cable L12 routed on right side of tube assembly.

9.6.4

What has to be done after replacing the X-ray tube assembly?

IMPORTANT

Since board DX6 is also replaced with the tube assembly, you MUST

also follow the instructions in the chapter entitled Measures following replacement of boards [ → 306].

1. Perform a complete unit adjustment or calibration [ → 145].

2. Perform an acceptance test (for Germany only) without calling in an expert.

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9 Repair

9.7 Fan (X-ray tube assembly)

9.7

Fan (X-ray tube assembly)

9.7.1

Replacing the fan

IMPORTANT

As the X-ray tube assembly has to be disassembled when replacing the

fan, the unit must be fully readjusted (recalibrated) [ → 145] after

replacing the fan.

1. Disassemble the tube assembly.

Only for GALILEOS Comfort PLUS:

Loosen the four screws (E) and remove the cover plate (F).

Unscrew the four spacers (G).

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3. NOTICE! Cable! Loosen the four screws (A) and carefully remove the cover plate (B) including the fan.

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4. Pull the fan cable off connector X2 on board DX6.

5. Loosen the four screws (C) and remove the faulty fan from the cover plate.

6. Install the new fan, the cover plates, and the tube assembly following the dismantling procedure in reverse order.

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9.7.2

What has to be done after replacing the fan?

Replacing the fan on tube assembly 1.0

➢ Check the function of the fan using service routine S005.4 [ → 193].

Replacing the fan on tube assembly 2.0

1. Check the function of the fan using service routine S005.4 [ → 193].

2. Perform a complete unit adjustment or calibration. [ → 145]

Removing the covers

Remove cable

2. Perform a complete unit adjustment or calibration. [ → 145]

9.8

X-ray detector

IMPORTANT

For the GALILEOS Comfort PLUS, an X-ray detector with a serial number ≥ 6000 must be installed.

9.8.1

Replace X-ray detector

IMPORTANT

For FaceScan units:

The FaceScan must be removed [ → 285] from units with FaceScan

fitted before the X-ray detector can be replaced.

➢ Remove the "x-ray detector cover".

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1. CAUTION! Risk of injury! The cover plate may have sharp edges.

Carefully pull cover plate (A) upwards to remove it from the X-ray detector.

2. Loosen the screws (B) and (C), as well as clamps (D) and (E).

3. Remove cable L13 from connector X201 (F) on board DX89.

Removing the X-ray detector

4. NOTICE! Make sure that the grounding cable does not slip into the ring. Secure it with a cable tie or piece of adhesive tape if necessary.

Loosen screw (G) and disconnect the grounding cable (H).

➢ CAUTION! The x-ray detector is heavy!

Loosen the screw (J), swing the X-ray detector slightly upwards and lift it out of the holder on the ring.

IMPORTANT: Depending on the unit hardware version involved, there may be a second screw located on the side opposite screw (J).

If so, this screw(*) must be loosened in order to remove the X-ray detector. This second screw does not have to be used during reassembly.

Installing the X-ray detector

280

1. Hook the new x-ray detector into holder (K) from above, using the ring on the unit. The dead weight of the X-ray detector will cause it to tilt into the correct position.

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2. Secure it in place using the screw (J).

9 Repair

9.8 X-ray detector

3. CAUTION! Risk of injury! The cover plate may have sharp edges.

Carefully pull the cover plate (K) upwards to remove it from the X-ray detector.

4. Plug cable L13 (from the ring) onto connector X201 on PCB DX89 and use the two screws to secure it.

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5. Connect the grounding cable from the ring with screw (G) as well as with washer (L), serrated washer (M) and contact washer (N).

282

6. NOTICE! Ensure that cable L13 is correctly laid in the nut (O) of the

X-ray detector.

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Route the cable L13 as illustrated in the diagram, and attach the cover shielding on the X-ray detector housing using the 2 clamps (D) and screws (B).

Depending on the unit hardware version, the brackets on your unit may differ slightly from those shown.

7. Secure the cable with clamp (E) and screw (C).

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8. Re-attach the cover plate (A).

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Attaching the covers

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1. Remove the plastic cap (P) in front of the input window of the new Xray detector.

Depending on the hardware version of your unit, the plastic cap may differ slightly from the one shown in this diagram.

2. Use the two screws (Q) to attach the lower cover part to the X-ray detector.

3. NOTICE! The tab on the upper cover part must be pushed underneath the ring cover. Then place the upper cover part on the lower one and screw it tight using the four screws (R) as well as a fifth screw (S).

Updating the ID label

284

➢ Update the nameplate on the detector cover.

To do this, affix the supplied label as shown in the figure.

IMPORTANT

For FaceScan units:

The FaceScan must be refitted [ → 287] on units with FaceScan fitted

after the X-ray detector has been replaced.

9.8.2

What has to be done after replacing the X-ray detector?

1. Perform a software update to the current main software version

(V03.03.01 or higher) [ → 47].

2. Save the configuration data from board DX89 (to board DX11) via service routine S009.7 [ → 209].

3. Perform a complete unit adjustment or calibration [ → 145].

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Removing the covers

9.9

FaceScan

9.9.1

Replacing the scan unit

9.9.1.1

Replacing the scan unit

Removing the defective scan unit

1. Undo the four screws (K) and remove the two covers (J).

9 Repair

9.9 FaceScan

2. Disconnect the cable (H) from the display board (I) on the inside of the cover (F).

3. Undo the six screws (G) and remove the cover (F).

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Disconnecting electrical connections

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1. Disconnect cable L78.3 from cable L78.4.

2. Remove the cable L78.4 from the clamp (Z).

3. Pull cable L78.4 from socket X2 of the FACESCAN modular board.

4. Disconnect the gray cable L78.3 from the chassis to the side.

5. Slacken the two screws (S) and remove the panel (T).



The FACESCAN modular board is open.

286

6. Pull gray cable L78.3 from socket X1 off the FACESCAN modular board.

7. Refit the panel (T) with the two screws (S).

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Attaching the transport locks

9 Repair

9.9 FaceScan

➢ Screw the transport lock (B) to the FaceScan using the wing screws

(A) (for return shipping).

Removing the scan unit

1. Unscrew the securing screws (E).

2. Unscrew the six screws (D) and detach the scan unit from the X-ray detector brackets to the rear.

Preparing for fitting

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9.9.1.2

Attaching new scan unit

Preparation for screwing in the scan unit

NOTICE

Risk of damage

Mechanical stress can cause damage to the scanning unit.

➢ For transporting and aligning the scan unit hold on to the transport lock (B) only.

1. Remove the bag (X) with the USB stick from the scanning unit.

NOTICE

Important data on the USB stick

The USB stick contains important data for starting up FaceScan.

➢ Store the USB stick in a safe place.

➢ Do not delete any data from the USB stick.

➢ Do not copy any external data to the USB stick.

2. Loosen one wing nut (A) of the transport lock (B).

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Attaching the scan unit

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NOTICE

➢ Do not remove the wing nuts.

Attaching the scan unit

IMPORTANT

Risk of damage

When hanging the scan unit, the housing of the X-ray detector can get scratched.

➢ Hang the scan unit carefully on the X-ray detector.

1. Hang the scan unit from behind in the inlets of the X-ray detector.

2. Attach the scan unit loosely with 6 screws (D) - do not screw tightly!

3. Mount the installation aid (C) from below on both sides onto the first cooling vent (H) of the face scan unit.

4. Insert the fastening element (F) into the installation aid (C).

288

5. Turn the holding plates (G) over the chassis plate of the face scan unit.

6. Push the installation aid (C) with the scan unit on to the sensor surface (H) of the X-ray detector.

7. Align the installation aid (C) to the center of the sensor surface (H).

IMPORTANT

Possible faulty alignment

Displacement of the installation aid (C) can be caused through further fastening of the scan unit with the safety screws (E).

➢ When screwing in the safety screws (E), please ensure that the installation aid (C) always remains aligned.

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8. Move the safety screw (E) on both sides from the parked position (L)

(delivered condition) to the function position (M).

9. Screw the scan unit down from below with the safety screws (E). In so doing, the screws should pierce through the housing of the X-ray detector.



The distance (K) between the plate of the scan unit and the cover of the X-ray detector should be 6 mm.

10. Screw down the 6 screws (D).

11. Remove the installation aid (C).

IMPORTANT

The mounting aid (C) remains with the customer.

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12. Unscrew the transport lock (B).

NOTICE

Keep the transport lock (B) and the wing screws (A) in case the

FaceScan unit has to be returned for repairs (these stay with the customer).

Connecting scan unit electrically

NOTICE

Risk of damage!

Incorrect plug-in directions and routing can damage the face scan unit.

➢ Please make sure of the correct plug-in direction and the correct routing.

1. Loosen the two screws (S).

2. Remove the protective plate (T).



The FACESCAN modular board is open.

290

3. Read the MAC address on the FACESCAN modular board at position

(X) and note this down.

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4. Plug cable L78(CI-FSB1) in slot X1 on the FACESCAN modular board.

5. Fasten cable L78(CI-FSB1) to the side of the chassis with a cable tie (U).

6. Position the protective plate (T).

7. Lay cable L78(L74) including the ferrite core on the protective plate as shown.

8. Plug cable L78(L74) into slot X2 (FACESCAN modular board).

9. Fasten cable L78(L74) with the clip (Z).

10. Fasten cable L78(CI-FSB1) with two cable ties (Y) to cable L78(L74).

For network configuration via USB stick

1. Remove cable L78(L74) again from slot X2.

2. Remove the protective plate (T) again.

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Attaching the cover

3. Insert cable L78(L74) into slot X2 again.

For network configuration via network cable

➢ Screw down the protective plate (T).

1. Remove the protective caps (E) from the four cameras.

IMPORTANT

Permitted cleaning agents

- A dry, lint-free cloth

- A cleaning agent approved by Sirona

An up-to-date list of approved agents can be downloaded from the

Internet at the address

"www.sirona.com" and cleaning"

menu items in the navigation system and then open the

"Care and cleaning agents"

document.

. Select the

"SERVICE"

"Care

If you have no access to the Internet, please contact your dental depot, to request the list.

REF 59 70 905

2. Clean the surface of the mirror and the vision panel inside the

FaceScan cover.

292

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3. Screw down the covering bonnet (F) from below with 6 screws (G).

4. Connect the cable (H) with the display board (I) to the covering bonnet (F).

5. Read the serial number on the identification plate (S) and record this on the device certificate.

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6. Screw the right end cap (J) with two screws (K) down on the scan unit.

If network configuration is to be completed later using the FaceScan

USB stick:

Do not screw the cover cap (A) tight.

➢

If network configuration is to be completed later using a network cable:

Screw the cover cap (A) down with two screws.

9.9.1.3

What has to be done after replacing the scanner unit?

1. Perform a white balance [ → 168].

2. Perform a complete unit adjustment or calibration.

3. Perform some test exposures.

9.9.2

Replacing the PoE module

9.9.2.1

Replacing the PoE module

Removing the faulty PoE module

1. Remove the bottom profile cover [ → 36].

2. Remove cable L76 from the cable clamp (G).

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3. Detach cable L77.WH (white) and L77.BN (brown) from terminals

K1.2 and K1.1 (orange).

4. Pull cables L71 and L7 from sockets SC:SC and BU1.

5. Push the cable cover (I) upwards.

6. Unplug the Ethernet cable L77 from the POE socket of the PoE module.

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7. Unscrew the two screws (K) and the nuts (L) and remove the PoE module.

296

9.9.2.2

Installing the new PoE module

1. Put the PoE module (P) on the thread bolts (H) of the mains filter plate

(J) (the serrated washer must sit behind the fitting plate of the PoE module).

2. Screw down the PoE module (P) to the place provided in the stand with two screws (K) and a nut (L).

IMPORTANT

The locking catch of the RJ45 plug of Ethernet cable L77 is secured with adhesive tape (N).

➢ Remove the adhesive tape (N) from the RJ45 plug of Ethernet cable

L77.

3. Plug Ethernet cable L77 into the POE socket of the PoE module.

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4. To fasten, slide the cable cover (I) downwards again as far as possible.

5. Pull cable L7 from the SC:SC socket.

6. Plug cable L7 into the BU2 socket of the PoE module.

7. Plug cable L71 into the BU1 socket of the PoE module.

8. Plug cable L71 into the SC:SC socket.

IMPORTANT

Cable L76 must be routed behind the mains filter plate (J).

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9. Route cable L76 behind the mains filter plate to the terminal K1.

10. Connect cable L77.BN (brown) to terminal K1.1 (orange).

11. Connect cable L77.WH (white) to terminal K1.2 (orange).

12. Fasten cable L76 as low as possible downwards with the cable clamp

(G).

13. Refit the bottom profile cover.

9.10

Head fixation device

9.10.1

Replacing receptacle element for head fixation (for unit with head fixation device)

Remove defective receptacle element.

Replacing receptacle element for head fixation (for unit with head fixation device)

1. Using the Up/Down buttons on the control panel, switch the device on and move it to a comfortable working height to remove the acquisition unit.

2. Remove the head fixation device (see operating instructions).

If the bore hole (C) on the defective acquisition unit is not available:

Press the locking button (A) and move the flange (B) forward to expose the bore hole (C).

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Install the new acquisition unit.

4. Loosen screw (D) and remove the defective acquisition unit.

If the bore hole C on the new acquisition unit is not available:

Press the locking button (A) and move the flange (B) forward to expose the bore hole (C).

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2. IMPORTANT: Do not tighten the screw yet. It should not be possible to rotate the acquisition unit.

Screw the new receptacle element on to the unit with screw (D) so that the laser localizer (E) is facing forward.

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3. Push the head fixation device (F) into the acquisition unit (see operating instructions).

4. Press the locking button (A) and push the flange (B) including the head fixation device backwards so that the light localizer (E) is exposed.

Adjust the light localizer.

Adjusting the light localizer (GALILEOS)

1. CAUTION! Keep a minimum distance of 100 mm between the eye and the laser. Do not look directly into the laser beam.

Switch the laser light on using the light localizer button on the control panel.

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2. Align the acquisition unit.

To do this, move the rotary knobs on the head fixation device to a vertical position. Then align the acquisition unit so that the laser light is shown in the middle of the vertical knobs of the head fixation device and the bite holder.

3. Press the locking button (A) and push the flange (B) including the head fixation device (F) back to the front so that the bore hole (C) is exposed. Tighten the screw (D) firmly.

IMPORTANT: The acquisition unit should not be turned when pushing the head fixation device back and tightening the screw.

4. Switch the unit off again.

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9.11

Light barriers

9.11.1

Replacing the light barriers

Prior to replacing boards

302

The following light barriers can be replaced:

● Light barrier at ring motor, starting position of rotation: V1_3

● Light barrier at HA motor, height adjustment: V1_4

9.12

Boards

9.12.1

Important notes about replacing boards

NOTICE

Touching the boards can damage them.

Please observe the usual precautionary measures for handling printed circuit boards (ESD). Touch a ground point to discharge static electricity before touching any boards.

Before replacing the board: GALILEOS

You must observe the notes in the chapter !

This chapter describes all measures required after the replacement of modules or boards, provided they were known at the time of publication.

You will find more up-to-date information and supplements concerning

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9.12 Boards

Replacing the boards DX6 (X-ray tube assembly) and DX11 or DX89 and DX11

Prior to replacing board DX11

Connector designations on the boards this subject on the latest GALILEOS XG CD and on the Sirona dealer page on the Internet. For this reason, you should always check for the latest information on the replacement of modules and performing updates before you start replacing any modules or boards.

Replacing DX11_DX6: GALILEOS

Never replace these boards at the same time. After replacing one of these boards, you must first perform the measures specified in the chapter and then restart the unit. Only then may you begin replacement of the other module.

Replacing DX11: GALILEOS

If the old DX11 is still working:

Call the "Extended Details" via SiXABCon and check the switching plate configuration for the swivel arm. If it deviates from 01 this must be configured again after inserting a new DX11 using service routine S017.7.

For GALILEOS Comfort: If the old DX11 is still working:

Call up the "Extended Details" via SiXABCon, search for the “Language

Set ID“ (under "Extended Configuration DX7") and note the configuration of the language set. If it deviates from 00, the language set must be configured again after inserting a new DX11 using service routine

S017.5 [ → 222].

Following replacement of board DX11, the user preferences (patient symbols, initial position, default contrast mode, etc.) are lost. Instruct the user accordingly or set these values after replacing the board, provided that they were properly noted down before the board was replaced.

The connectors on the boards are labeled on delivery of the system.

Tip: Check the designations on the connectors when pulling off the cables and label them correctly if necessary.

9.12.2

Replacing boards

CAUTION

Risk of damage to boards

Please observe the usual precautionary measures for handling printed circuit boards (ESD).

Touch a ground point to discharge static electricity before touching any boards.

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Replacing PC boards: GALILEOS, new

DX6*

DX7*

GALILEOS Comfort / Comfort PLUS

DX71*

GALILEOS Compact

DX42

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DX11

DX1

DX89

DX32

9.12.2.1

Component

Boards

Designation

DX1

DX11

DX6*

DX7*

DX71*

DX89

DX42

Function

Open loop/closed loop control in general

Controller board

Open loop/closed loop tube assembly

Easypad touchscreen

(GALILEOS Comfort/Comfort

PLUS

)

LED display on Multipad

(GALILEOS Compact)

Image memory of the X-ray detector

Remote control

*) not available as individual repair part (see spare parts list).

Replacing PC board DX1

IMPORTANT

The software version of the "DX1/DX11 board" must be compatible with the main software version of the unit.

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9.12.2.2

DX11

1. Remove the "arm cover".

2. Disassemble both cross braces (A).

3. CAUTION! Touch a ground point to discharge static electricity before touching any boards.

Remove the cover plate (B) of the board DX11.

4. Pull all cables off of board DX1.

5. Disassemble and remove the defective board DX1.

6. NOTICE! You must observe the notes in the chapter titled

Replacing board DX11 [ → 305]

Install the DX11 board from the defective DX1 on the new DX1.

7. Reinstall the DX1 board in the unit and reattach the connectors.

8. Reassemble both cross braces (A).

9. Reattach the covers.

NOTICE! Once you have removed the cross braces (A), the unit must be completely readjusted or recalibrated.

Replace DX1: GALILEOS

After replacing the board DX1, you must observe the notes provided in the chapter .

Replacing board DX11

✔

The cover plate of board DX11 must be removed [ → 304].

1. CAUTION! Touch a ground point to discharge static electricity before touching any boards.

Pull the defective DX11 board using the removal tool (D) to remove it from the DX1 board.

IMPORTANT: The removal tool (D) is included in the delivery scope of the DX11 board.

2. NOTICE! Ensure that the connector strips of boards DX1 and DX11 are aligned precisely above one another and are not offset, before pressing the boards together firmly.

Attach the new DX11 board on to the DX1.

3. Check that the DX11 board is correctly attached to the DX1 board.

There must be no visible gap between the connector strips.

4. Reattach the cover plate.

After replacing the board DX11, you must observe the notes provided in the chapter .

DX1

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9.12.2.3

Replacing board DX32

The removal of the board DX32 is described in the chapter Removing board DX32 [ → 254] . Install the board by following the same procedure

in reverse order.

Replacing DX32: GALILEOS

After replacing the board DX32, you must observe the notes provided in the chapter .

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9.12.2.4

Replace board DX89

1. Remove the "x-ray detector cover".

2. Carefully pull cover plate (A) upwards to remove it from the X-ray detector.

306

3. Remove the four screws (B) and remove the defective DX89 board from the X-ray detector.

4. Pull the connectors of cables L13 (X201), L27 (X203) and L28 (X400) off of the defective board DX89.

5. Install the new board DX89 by following the steps for removal in reverse order.

IMPORTANT: After replacing the board DX89, always observe the notes provided in the chapter .

9.12.3

Measures following replacement of boards

After replacing boards or modules containing boards, check to make sure that the software version of the module corresponds to the current software status of the system. The software versions of the modules can be queried by running service routine S008.2 or using the extended detail query in SiXABCon. You can also check the info screen in advance to determine whether the current software constellation is permissible. If this is not the case, the version number of the main software is labeled with an asterisk (e.g. V04.12.00*)

In the event of software incompatibilities, perform a software update or downgrade [ → 47].

Always perform the measures described below in the given sequence and do not carry out any other actions between the steps.

The following table provides an overview of various possible replacement situations and cross-references to detailed descriptions of the actions required for the corresponding situations following board replacement.

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Board

DX1

DX11

Constellation

Inserting a

●

new DX1

GALILEOS Compact

GALILEOS Comfort

GALILEOS Comfort PLUS

9 Repair

9.12 Boards

● Unit software version

V04.12.00 or higher

Replacing a DX11

The unit software version must be at least V04.12.00. Please note compatibility restrictions with the

SIDEXIS and plug-in versions.

● Inserting a

new DX11

●

Proceed as described in the chapter "",

Case A

S. [ → 310]

●

GALILEOS Comfort

● GALILEOS Comfort PLUS

●

● Unit software version

V04.12.00 or higher

● Inserting a

DX11 from another unit

Proceed as described in the chapter "",

Case B

S. [ → 311]

●

GALILEOS Comfort

● GALILEOS Comfort PLUS

●

● Unit software version

V04.12.00 or higher

● Inserting a

new DX11

●

GALILEOS Compact

●

● Unit software version

V04.12.00 or higher

● Inserting a

DX11 from another unit

●

GALILEOS Compact

● Unit software version

V04.12.00 or higher

Measures

● Switch the unit on.

● Perform a complete unit adjustment or calibration.

Proceed as described in the chapter "",

Case C

Proceed as described in the chapter "",

Case D

Page

S. [ → 145]

S. [ → 313]

S. [ → 314]

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Board

DX6

Tube assembly

Constellation Measures

Replacing a

tube assembly, including board DX6

● Inserting a

new X-ray tube assembly

●

Proceed as described in the chapter

Replacing the tube assembly including board DX6 [ → 316],

Case E

●

GALILEOS Comfort

●

GALILEOS Comfort PLUS

●

● Unit software version

V04.12.00 or higher

● Inserting an

X-ray tube assembly from another unit

●

GALILEOS Comfort

GALILEOS Comfort PLUS

Proceed as described in the chapter

Replacing the tube assembly including board DX6 [ → 316],

Case F

●

● Unit software version

V04.12.00 or higher

● Inserting a

new X-ray tube assembly

●

GALILEOS Compact

Proceed as described in the chapter

Replacing the tube assembly including board DX6 [ → 316],

Case G

●

● Unit software version

V04.12.00 or higher

● Inserting an

X-ray tube assembly from another unit

Proceed as described in the chapter

Replacing the tube assembly including board DX6 [ → 316],

Case H

GALILEOS Compact

● Unit software version

V04.12.00 or higher

Page

S. [ → 316]

S. [ → 317]

S. [ → 318]

S. [ → 319]

308

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Board

DX7

Easypad

DX71

Multipad

DX32

Stand

DX42

Remote control

DX89

X-ray detector

Constellation

● Inserting a

new Easypad incl. DX7

●

● Unit software version

V04.12.00 or higher

● Inserting a

new Multipad incl. DX71

●

● Unit software version

V04.12.00 or higher

● Inserting a

new DX32

●

● Unit software version

V04.12.00 or higher

Inserting a

new DX42

● Inserting a

new DX42

GALILEOS Compact

GALILEOS Comfort

GALILEOS Comfort PLUS

● Unit software version

V04.12.00 or higher

Inserting a

new DX89

Measures

● Switch the unit on.

● Update the unit software to version

V04.12.00 or higher.

After replacing the Easypad, the language set on board DX7 is set to the factory default setting

(00 = German, English, French,

Italian). If the configured unit language set (which can be queried by running service routine S017.5 or via the "Extended Details" in

SiXABCon) has a configuration other than 00, this configuration will be copied to board DX7 by the update function.

● Switch the unit on.

● Update the unit software to version

V04.12.00 or higher.

Page

S. [ → 47]

No further action is required

● Switch the unit on.

● Update the unit software to version

V04.12.00 or higher.

S. [ → 47]

● Inserting a

new DX89

●

GALILEOS Compact

GALILEOS Comfort

GALILEOS Comfort PLUS

● Unit software version

V04.12.00 or higher

● Switch the unit on.

● Update the unit software to version

V04.12.00 or higher.

● Restore the configuration data of board DX89 by using service routine

S009.7.

S. [ → 47]

S. [ → 209]

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9.12.3.1

After changing the DX11 board

● New DX11

● GALILEOS Comfort

● GALILEOS Comfort PLUS

● Unit software version V04.12.00 or higher

NOTICE

After a new DX11 is inserted, the IP address is initially reset to the factory setting. Before you set the unit to a new IP address, make sure that the IP address you're assigning has not been assigned to any other unit.

1. Switch the unit on.

Do not acknowledge any error messages at this time.

2. Install the current version of the SIDEXIS software (V2.5.6 or higher).

If the current version of SIDEXIS is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

3. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

4. If multiple units are installed in a single network:

Set the IP address via SiXABCon.

5. Switch off the unit.

6. Wait for approx. 1 minute. Then switch the unit back on.

The error message E1 10 03 (format flash file system) is displayed.

The message

"No Key"

is displayed on the Easypad.

7. Press the R key to acknowledge the error message.

The formatting of the flash file system is started automatically. Error message E1 10 04 is displayed during the entire process (approx. 5

- 6 min.). When the formatting is finished, the error message is automatically acknowledged by the system and error message E6 11

07 (undefined system class) is displayed.

8. Press the R key to acknowledge the error message.

The access level for the service menu (level 4) is automatically started.

9. Press and hold down the Service key until the patient symbol keys light up (approx. 2 s).

10. Then press the patient symbol keys in the sequence b - d - a within the next 4 seconds.

After you have entered the key combination correctly, the service routine S017, test step 1 (select/confirm system class) is started automatically. The Memory key lights up.

11. Acknowledge any additional error messages with the R key .

12. Confirm the "GALILEOS Comfort" system class (03):

To do this, first press the Memory key (R key lights up) and then the

R key.

13. Exit the service routine with the double-arrow key.

14. Switch off the unit.

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15. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed.

16. Acknowledge the error message with the R key .

17. Error message E6 15 04 (undefined activation data) is displayed.

18. Acknowledge the error message with the R key .

19. Call the service menu [ → 180].

20. Call the service routine S008.3, check the serial number, and confirm this if necessary [ → 204].

The unit serial number is located on the nameplate of the unit.

NOTICE! If the serial number is incorrect, exit the update process and contact the Sirona Customer Service Center.

21. Switch off the unit.

22. Wait for approx. 1 minute. Then switch the unit back on.

The message

"No Key"

should no longer appear.

23. Call the service menu [ → 180].

24. Call service routine S017 and perform the unit configuration (test step

2-15).

The switching plate configuration of the swivel arm must be checked/ set using service routine S017.7.

Inform the customer of the configuration options of the software version, e.g. welcome screen, acoustic exposure signal. Activate these functions if they are required.

25. If the travel height of the unit has to be limited:

Set the travel height with service routine S018.2 [ → 232].

26. Perform a software update to the current software version [ → 47].

This updates all modules in accordance with the configuration.

The error message E1 11 20 (invalid unit calibration) is displayed.

27. Acknowledge the error message with the R key .

28. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

29. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is

Filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX11: Case B

● DX11 from another unit

● GALILEOS Comfort

● GALILEOS Comfort PLUS

● Unit software version V04.12.00 or higher

IMPORTANT: The DX11 can be replaced in either the Comfort class

(GALILEOS Comfort/Comfort

PLUS

� or the Compact class.

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NOTICE

After inserting the board, you must reconfigure the IP address to match the IP address of the existing X-ray component. Before you set the unit to a new IP address, make sure that the IP address you're assigning has not been assigned to any other unit.

1. Switch the unit on.

Do not acknowledge any error messages at this time.

2. Install the current version of the SIDEXIS XG software (V2.5.6 or higher).

If the current version of SIDEXIS XG is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

3. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

Even if you are using a DX11 that already has the same software version as the overall system, the software must still be updated to this version again so that an administrative entry can be made in the memory of the DX11.

4. Switch off the unit.

5. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed. The message

"No Key"

is displayed on the Easypad.

6. Acknowledge the error message with the R key .

7. Call the service menu [ → 180].

8. Call service routine S008.3 [ → 204].

9. Enter the unit serial number found on the nameplate of the unit [ → 204].

IMPORTANT: Any serial number which is unknown to the unit will not be accepted by the unit. The serial number entered must be identical to the number on the nameplate of the unit. If an inadmissible serial number is entered, the input will not be accepted and the serial number can be entered again.

10. Switch off the unit.

11. Wait for approx. 1 minute. Then switch the unit back on.

In systems that already run with a system software version V03.03.01 or higher, please check whether there is a XML file in the PDATA/.../

P2K_Config with the network name of the system. This file contains important information about the previous unit configuration.

The error message E1 11 20 (invalid unit calibration) is displayed.

12. Acknowledge the error message with the R key .

13. Call the service menu [ → 180].

14. Call service routine S017 and perform the unit configuration (test step

2-15).

The switching plate configuration of the swivel arm must be checked/ set using service routine S017.7.

Inform the customer of the configuration options of the software version, e.g. welcome screen, acoustic exposure signal. Activate these functions if they are required.

15. If the travel height of the unit has to be limited:

Set the travel height with service routine S018.2 [ → 232].

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16. Perform a software update to the current software version [ → 47].

This updates all modules in accordance with the configuration.

17. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

18. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is

Filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX11: Case C

● New DX11

● GALILEOS Compact

● Unit software version V04.12.00 or higher

NOTICE

1. Switch the unit on.

Do not acknowledge any error messages at this time.

2. Install the current version of the SIDEXIS XG software (V2.5.6 or higher).

If the current version of SIDEXIS XG is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

3. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

4. If multiple units are installed in a single network:

Set the IP address via SiXABCon.

5. Switch off the unit.

6. Wait for approx. 1 minute. Then switch the unit back on.

The error message E1 10 03 (format flash file system) is displayed.

The message

"No Key"

is displayed on the Multipad.

7. Press the R key to acknowledge the error message.

The formatting of the flash file system is started automatically. Error message E1 10 04 is displayed during the entire process (approx. 5

- 6 min.). When the formatting is finished, the error message is automatically acknowledged by the system and error message E6 11

07 (undefined system class) is displayed.

8. Press the R key to acknowledge the error message.

The access level for the service menu (level 4) is automatically started.

9. Press and hold down the Service key until the LEDs above the patient symbol keys light up (approx. 2 s).

10. Then press the patient symbol keys in the sequence b - d - a within the next 4 seconds.

After you have entered the key combination correctly, the service

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Service Manual (as of February 2013) GALILEOS routine S017, test step 1 (select/confirm system class) is started automatically. The LED above the Memory key lights up.

11. Acknowledge any additional error messages with the R key .

12. Confirm the "GALILEOS Compact" system class (04):

To do this, first press the Memory key (LED above the R key lights up) and then the R key.

13. Exit the service routine by pressing the arrow key above selection field 3.

14. Switch off the unit.

15. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed.

16. Acknowledge the error message with the R key .

17. Error message E6 15 04 (undefined activation data) is displayed.

18. Acknowledge the error message with the R key .

19. Call the service menu [ → 180].

20. Call the service routine S008.3, check the serial number, and confirm this if necessary [ → 204].

The unit serial number is located on the nameplate of the unit.

NOTICE! If the serial number is incorrect, exit the update process and contact the Sirona Customer Service Center.

21. Switch off the unit.

22. Wait for approx. 1 minute. Then switch the unit back on.

The message

"No Key"

should no longer appear.

23. Call the service menu [ → 180].

24. Call service routine S017 and perform the unit configuration (test step

2-15).

The switching plate configuration of the swivel arm must be checked/ set using service routine S017.7.

Inform the customer of the configuration options of the software version, e.g. acoustic exposure signal. Activate these functions if they are required.

25. If the travel height of the unit has to be limited:

Set the travel height with service routine S018.2 [ → 232].

26. Perform a software update to the current software version [ → 47].

This updates all modules in accordance with the configuration.

The error message E1 11 20 (invalid unit calibration) is displayed.

27. Acknowledge the error message with the R key .

28. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

29. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is

Filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX11: Case D

● DX11 from another unit

● GALILEOS Compact

● Unit software version V04.12.00 or higher

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IMPORTANT: The DX11 can be replaced in either the Comfort class

(GALILEOS Comfort/Comfort

PLUS

� or the Compact class.

NOTICE

1. Switch the unit on.

Do not acknowledge any error messages at this time.

2. Install the current SIDEXIS XG software version (V2.5.6 or higher).

If the current version of SIDEXIS XG is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

3. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

4. Switch off the unit.

5. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed. The message

"No Key"

is displayed on the Easypad.

6. Acknowledge the error message with the R key .

7. Call the service menu [ → 180].

8. Call service routine S008.3 [ → 204].

9. Enter the unit serial number found on the nameplate of the unit [ → 204].

10. Switch off the unit.

11. Wait for approx. 1 minute. Then switch the unit back on.

In systems that already run with a system software version V03.03.01 or higher, please check whether there is an XML file in the PDATA/

.../P2K_Config with the network name of the system. This file contains important information about the previous unit configuration.

The error message E1 11 20 (invalid unit calibration) is displayed.

12. Acknowledge the error message with the R key .

13. Call the service menu [ → 180].

14. Call service routine S017 and perform the unit configuration (test step

2-15).

The switching plate configuration of the swivel arm must be checked/ set using service routine S017.7.

Inform the customer of the configuration options of the software version, e.g. welcome screen, acoustic exposure signal. Activate these functions if they are required.

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9.12.3.2

15. If the travel height of the unit has to be limited:

Set the travel height with service routine S018.2 [ → 232].

16. Perform a software update to the current software version [ → 47].

This updates all modules in accordance with the configuration.

17. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

18. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is

Filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing the tube assembly including board DX6

● New tube assembly

● GALILEOS Comfort

● GALILEOS Comfort PLUS

● Unit software version V04.12.00 or higher

1. Switch the unit on.

2. If the software version of the newly installed DX6 does not match the

latest main software version: Perform a software update to the latest version [ → 47].

3. Switch off the unit.

4. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 11 07 (undefined unit class) is displayed. The message No Key is displayed on the Easypad.

5. Press the R key to acknowledge the error message.

The access level for the service menu (level 4) is automatically started.

6. Press and hold down the Service key until the patient symbol keys light up (approx. 2 s).

7. Then press the patient symbol keys in the sequence b - d - a within the next 4 seconds.

After you have entered the key combination correctly, the service routine S017, test step 1 (select/confirm system class) is started automatically. The Memory key lights up.

8. Acknowledge any additional error messages with the R key .

9. Confirm the "GALILEOS Comfort" (03) or "GALILEOS Comfort

PLUS" unit class:

To do this, first press the Memory key (R key lights up) and then the

R key.

10. Exit the service routine with the double-arrow key.

11. Switch off the unit.

12. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed.

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13. Press the R key to acknowledge the error message.

The error message E7 11 15 (incorrect collimator configuration) is displayed.

14. Acknowledge the error message with the R key .

15. Call the service menu [ → 180].

16. Call the service routine S008.3, check the serial number, and confirm this if necessary [ → 204].

The unit serial number is located on the nameplate of the unit.

NOTICE! If the serial number is incorrect, exit the update process and contact the Sirona Customer Service Center.

17. Call service routine S017.25 and configure the installed diaphragm type.

18. Switch off the unit.

19. Wait for approx. 1 minute. Then switch the unit back on.

The message No Key should no longer appear.

20. Install the current version of the SIDEXIS XG software (V2.5.6 or higher).

If the current version of SIDEXIS XG is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

21. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

The error message E1 11 20 (invalid unit calibration) is displayed.

22. Acknowledge the error message with the R key .

23. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

24. Perform an acceptance test (for Germany only) without calling in an expert.

25. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX6: Case F: GALILEOS, new

● Tube assembly from another unit

● GALILEOS Comfort

● GALILEOS Comfort PLUS

● Unit software version V04.12.00 or higher

IMPORTANT: Replacement is only possible within the same unit class, e.g. the tube assembly must come from a "GALILEOS Comfort if it is to be installed in a "GALILEOS Comfort

PLUS

" unit!

PLUS

" unit

1. Switch the unit on.

The error message E6 15 05 (undefined unit serial number) is displayed. The message No Key is displayed on the Easypad.

2. Press the R key to acknowledge the error message.

Depending on the tube assembly history, the error message E7 11 15

(incorrect collimator configuration) may be displayed.

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3. Press the R key to acknowledge the error message.

The error message E6 15 04 (undefined activation data) is displayed.

4. Acknowledge the error message with the R key .

5. Call the service menu [ → 180].

6. Call service routine S008.3 [ → 204].

7. Enter the unit serial number found on the nameplate of the unit [ → 204].

8. Call service routine S017.25 and configure the installed diaphragm type.

9. Switch off the unit.

10. Wait for approx. 1 minute. Then switch the unit back on.

The message No Key should no longer appear.

The error message E1 11 20 (invalid unit calibration) is displayed.

11. Acknowledge the error message with the R key .

12. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

13. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX6: Case G: GALILEOS, new

● New tube assembly

● GALILEOS Compact

● Unit software version V04.12.00 or higher

1. Switch the unit on.

2. If the software version of the newly installed DX6 does not match the

latest main software version: Perform a software update to the latest version [ → 47].

3. Switch off the unit.

4. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 11 07 (undefined unit class) is displayed. The message No Key is displayed on the Multipad.

5. Press the R key to acknowledge the error message.

The access level for the service menu (level 4) is automatically started.

6. Press and hold down the Service key until the LEDs above the patient symbol keys light up (approx. 2 s).

7. Then press the patient symbol keys in the sequence b - d - a within the next 4 seconds.

After you have entered the key combination correctly, the service routine S017, test step 1 (select/confirm system class) is started automatically. The LED above the Memory key lights up.

8. Acknowledge any additional error messages with the R key .

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Case H:

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9.12 Boards

9. Confirm the "GALILEOS Compact" system class (04):

To do this, first press the Memory key (LED above the R key lights up) and then the R key.

10. Exit the service routine by pressing the arrow key above selection field 3.

11. Switch off the unit.

12. Wait for approx. 1 minute. Then switch the unit back on.

The error message E6 15 05 (undefined system serial number) is displayed.

13. Press the R key to acknowledge the error message.

The error message E7 11 15 (incorrect collimator configuration) is displayed.

14. Acknowledge the error message with the R key .

15. Call the service menu [ → 180].

16. Call the service routine S008.3, check the serial number, and confirm this if necessary [ → 204].

The unit serial number is located on the nameplate of the unit.

NOTICE! If the serial number is incorrect, exit the update process and contact the Sirona Customer Service Center.

17. Call service routine S017.25 and configure the installed diaphragm type.

18. Switch off the unit.

19. Wait for approx. 1 minute. Then switch the unit back on.

The message No Key should no longer appear.

20. Install the current version of the SIDEXIS XG software (V2.5.6 or higher).

If the current version of SIDEXIS XG is a patch version, the previous official main version of SIDEXIS XG must be installed before you can install the current version.

21. Update the software to version V04.12.00 or higher (via automatic update) [ → 47].

The error message E1 11 20 (invalid unit calibration) is displayed.

22. Acknowledge the error message with the R key .

23. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

24. Perform an acceptance test (for Germany only) without calling in an expert.

25. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

Replacing DX6: Case H: GALILEOS, new

● Tube assembly from another unit

● GALILEOS Compact

● Unit software version V04.12.00 or higher

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IMPORTANT: Replacement is only possible within the same unit class, e.g. the tube assembly must come from a "GALILEOS Compact" unit if it is to be installed in a "GALILEOS Compact" unit!

1. Switch the unit on.

The error message E6 15 05 (undefined unit serial number) is displayed. The message No Key is displayed on the Multipad.

2. Press the R key to acknowledge the error message.

Depending on the tube assembly history, the error message E7 11 15

(incorrect collimator configuration) may be displayed.

3. Press the R key to acknowledge the error message.

The error message E6 15 04 (undefined activation data) is displayed.

4. Acknowledge the error message with the R key .

5. Call the service menu [ → 180].

6. Call service routine S008.3 [ → 204].

7. Enter the unit serial number found on the nameplate of the unit [ → 204].

8. Call service routine S017.25 and configure the installed diaphragm type.

9. Switch off the unit.

10. Wait for approx. 1 minute. Then switch the unit back on.

The message No Key should no longer appear.

The error message E1 11 20 (invalid unit calibration) is displayed.

11. Acknowledge the error message with the R key .

12. Perform a complete unit calibration [ → 145].

After a successful unit calibration has been performed, the error message should no longer appear.

13. Call up the "Extended Details" via SiXABCon.

This generates an XML file (with the system parameters) which is filed in the PDATA/.../P2K_Config directory under the network name of the unit.

● The process is completed.

9.13

Cable

9.13.1

Replacing energy chain 1 completely

Removing the defective energy chain

Replacing energy chain 1 completely

Remove energy chain

IMPORTANT

Remove cable ties

For the following steps, all necessary cable ties should be removed with wire cutters.

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DANGER

Danger of fatal electrocution!

➢ Before you remove the energy chain, switch off the power supply.

1. Disconnect cable L1 from switch S1.

2. Disconnect cable L1 from the ground point (F).

3. Loosen the two screws (A).

4. If not present: Mark the position of the screw (B) on the stand.

5. Make a note of the position of the screw (B) for when you later install the new energy chain.

6. Remove the screw (B) from the energy chain 1.

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7. Remove the power cable from terminal K1.

8. Unscrew the mains filter plate.

Installing the new energy chain

322

9. Remove the cable covers (I) and (J) of the right-hand cable duct.

10. Remove the energy chain along with the mains filter plate from the stand.

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2. Insert new energy chain 1 in the stand.

IMPORTANT

Assembly instructions

➢ Pay attention to the energy chain's rolling direction.

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IMPORTANT

Possible assembly errors

The one end piece has been removed to make the new energy chain easier to lay .

The missing end piece is enclosed.

➢ Attach this end piece to the energy chain only when the energy chain has been laid in the stand.

3. Screw down the mains filter plate.

4. Screw the new energy chain down in the position (marking) of the old energy chain.

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5. Screw the power cable (A) to the terminal K1 and the strain relief.

6. Route the external PE cable (B) over the mains filter plate through the ferrite core twice (C) (two hoses).

7. Screw the external PE cable (B) down on the ground bolts (D).

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9.13.2

Replacing cables

CAUTION

Switch the unit off before you start replacing cables or removing connectors.

9.13.2.1

NOTICE

Be careful not to twist the cables or kink the fiber-optic light guides when installing them.

Cable replacement; GALILEOS

Always check the cables before replacing them [ → 133].

The cables are labeled with small flags. They specify the designation and part number of the cable. The plugs and sockets on the cables are designated both on the boards and cables. Check the designation when you pull off the cables.

Some cables feature markings of green adhesive tape. Mark the corresponding positions on the unit before removing an old cable. Lay the new cable so that the cable markings again come to rest at the corresponding positions marked on the unit while removing the old cable.

An overview of all cables can be found in the chapter .

Replacing fiber-optic cable L5, L6 or L15

IMPORTANT: If a radius limiter is not yet installed: When replacing one cable, all existing fiber-optic cables (L5, L6 or L15) should be retrofitted with the radius limiters included with delivery! The radius limiters improve torsional and bending force tolerance.

1. Remove the defective fiber-optic cable.

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Prepare the cable exchange

9.13.2.2

2. NOTICE! Do not kink or twist fiber-optic cables, the bending radius may not be less than 20mm, otherwise it is at risk of breaking!

Attach the radius limiter (A) close to the connector, which is plugged onto board DX1, onto the cable.

3. Plug the connector of the new fiber-optic cable to the same color assignment on the board DX1.

4. Lay the fiber-optic cables up to point (B), and clip the radius limiter (A) at point (B) (approx. 900 mm from the connectors on DX1) onto the cable.

5. Guide the fiber-optic cable to board DX6 and plug the connector of the new fiber-optic cable to the same color assignment on board DX6.

Cable replacement (L3, L5, L6, and L15)/Laying the cable/ corrugated tube at the rotation unit

Cable replacement (L3, L5, L6, and L15)/Laying the cable/corrugated tube at the rotation unit

NOTICE

The connectors and cables must be protected by inserting them in the fabric tube (A) supplied with the cables.

1. Remove the covers.

2. Pull the connectors off board DX6.

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1. For L3: Remove the connector of the cable with tool W1.

2. Remove the corrugated tube and the spiral spring (B) from the cable loom.

3. Remove the defective cable and run the new cable up to the rotary ring in the original position.

4. Bunch the cables together again to form a loom.

5. Fasten the defective cable to the loom and use it as a pull wire to pull the loom through the fabric tube (A).

6. Pull the fabric tube over the connector and as far over the cable loom as possible.

7. Use the pull wire to pull the fabric tube into the spiral spring (B).

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Laying the corrugated tube or cable at the rotation unit

9.13.2.3

8. Slide the corrugated tube over the spiral spring.

9. Remove the fabric tube and the pull wire.

1. Lay the corrugated tubes and cables back in their original position.

2. Plug the connectors back in again.

3. Reattach the covers.

Replacing cable L7/L117 or L108 in cable track 2

1. Switch the unit on.

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2. Move the slide downward to a pleasant working position using the Up/

Down keys on the control panel.

3. Switch the unit off again.

4. Remove the "arm cover".

5. Remove the two cross braces and the cover plate of board DX1.

6. NOTICE! Wrap the connector X303 (cable L108) with adhesive tape immediately after pulling it off to protect the detent at the connector against breaking off.

Disconnect the fiber-optic cable L7/L117 and cable L108 from board

DX1.

7. Switch the unit on.

8. Use the Up/Down keys on the control panel to move the slide up.

Tip: If the height adjustment motor is inoperative, you can also move the slide manually. [ → 251]

9. Switch the unit off again.

10. Remove the covers "Intermediate piece" and "Profile (top and bottom)".

Tip: While loosening the screws, press the top profile cover down towards the unit and allow it to slide down once the screws are loose.

11. Remove board DX32 (Removing board DX32 [ → 254]).

12. Detach fiber optic cable L7/L117 and cable L108 from the cable clamps at the rear of the unit and pull the cables through the slit in the slide toward the front into the stand.

13. Unscrew the angle brackets on both sides of the cable track.

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14. Remove the motor-side end piece from the cable track.

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15. With defective cable L7/L117: Unscrew cable L7/L117 from the interface board and remove the shield.

If cable L7/L117 should be intact and used again, this step is not necessary. Unless it is not possible to lay down the cable track flat near the stand (see next step).

16. Remove the cable ties from the cable track and lay the cable track down on a flat surface stretched out.

17. CAUTION! You must observe the position of connector X303 of cable

L108 (see image).

Carefully pull both cables (together) out of the cable track and the fabric tube.

18. With defective cable L108: Wrap the connector X303 of the new cable

L108 with adhesive tape to protect the detent against breaking off.

19. Lay the cable track down on a flat surface stretched out.

20. Fasten the two (new) cables together with adhesive tape above the flag labels.

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21. CAUTION! Push the green cable. The white cable is carried along. In this way, you can prevent the sensitive fiber optic cable from being damaged. Push both cables (together) into the cable track up to the cable markings.

New cables do not have cable markings. Orientate yourself according to the marking on the second (old) cable and make sure that both cables protrude equally far out of the cable track once they have been drawn in. Then make a mark on the new cable.

22. NOTICE! The cable ties should only fix the position of the cables.

They must not be tightened too much, otherwise fiber-optic cable L7 could be damaged.

Before installing the cable track in the stand, fix the cables at both ends of the cable track with a cable tie.

23. Reinstall the cable track in the stand.

Installation of the cable track is performed in reverse order of the removal.

9.13.2.4

Replacing cable L1 or grounding strap in cable track 1

The procedure for replacing cable L1 and the grounding strap is basically

analogous to the procedure described in chapter Replacing cable L7/

L117 or L108 in cable track 2 [ → 327].

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Key features

3D CBCT imaging
High-resolution images
Accurate diagnosis and treatment planning
Improved patient care

Frequently asked questions

The benefits of using GALILEOS include improved diagnosis and treatment planning, more accurate procedures, and improved patient care.

GALILEOS uses a cone-beam computed tomography (CBCT) system to capture 3D images of the teeth, jaw, and surrounding structures. This allows dentists to visualize the anatomy of the patient's mouth in detail, and to plan treatments more effectively.

User questions

M M Y

2024-08-19

What to do if a GALILEOS device displays errors?

Please describe the error messages or what is happening with the device for troubleshooting assistance.