Applications and features. Blackberry Classic, Classic Smartphone, Q10

Applications and features. Blackberry Classic, Classic Smartphone, Q10

Applications and features User Guide

Applications and features

Organizing your apps

To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use.

Leave an app or close an app

Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app. You can see your open apps arranged as Active Frames on the home screen, and you can tap an Active Frame to return the app to full screen. Once you minimize an app, you can close it from the home screen.

1.

To minimize an app, swipe up from the bottom of the screen. The app is arranged as an Active Frame on the home screen.

2.

To close an app after you minimize it, on the home screen, on an Active Frame, tap .

Tip: You can also minimize an app by pressing until the app is minimized. Once the app is minimized, you can highlight it on the home screen and press again to close the app.

Move an app icon or open app around the home screen

You can rearrange the app icons or open apps on the home screen so that they are where you want them to be. For instance, if you're right-handed, you can arrange your frequently used apps on the right side of the screen. Then when you're using your BlackBerry device with one hand, it's easier to open those apps.

1.

On the home screen, touch and hold an app icon or open app until all of the icons or open apps start to blink.

2.

Drag the icon or app to a different location on the home screen and release your finger.

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Add folders to the home screen

You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder.

1.

Touch and hold an app icon until all of the icons start to blink.

2.

Drag the app icon on top of another app icon that you want to include in the same folder.

3.

Type the name of the folder.

4.

Tap Create.

Move an app icon out of a folder

1.

In a folder on the home screen, touch and hold an app icon until all of the icons start to blink.

2.

Drag the app icon to the bottom of the screen and release.

Rename a folder

1.

On the home screen, tap a folder.

2.

At the bottom of the screen, touch and hold the folder name.

3.

Type the new name of the folder.

4.

Tap Rename.

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Deleting apps

You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry World storefront. Some apps are part of the core BlackBerry experience and can't be deleted.

Delete a downloaded app from BlackBerry World

If you might want to reinstall an app later, you can uninstall it. You can reinstall these apps later without purchasing them again.

1.

On the BlackBerry World home screen, tap > My World.

2.

Tap My Apps & Games.

3.

Tap Installed.

4.

Touch and hold an item, and tap .

• If you think that you might want to reinstall the app later, tap Uninstall.

• If you want to permanently delete the app, tap Delete.

Uninstalled apps and games are listed on your My World screen. To see this list, tap My Apps & Games > Available.

Delete an app from your home screen

1.

On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink.

2.

On an app icon, tap .

Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon doesn't appear on these app icons.

Reinstall an app or game

1.

On the BlackBerry World home screen, tap > My World > My Apps & Games.

2.

Tap Available.

• To reinstall one app or game, tap

• To reinstall multiple apps and games, at the bottom of the screen, tap you want to reinstall. Tap .

next to the app or game that you want to install.

> . Tap the apps and games that

When you switch to a new BlackBerry device, some apps you downloaded from BlackBerry World might not be available for use on your new device. Subject to any statutory rights you may have, you will not be refunded for purchased apps if those apps are not available for use on your new BlackBerry device.

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About the BlackBerry Assistant

You can use the BlackBerry Assistant to perform various personal and work tasks, and interact with your device using natural language.

The BlackBerry Assistant can make multitasking easier. Instead of navigating to a specific app, you can simply open the

BlackBerry Assistant and speak your requests. The BlackBerry Assistant responds to help you complete the task or interaction quickly.

If you're in a meeting and need to keep things quiet, you can also type your requests in the BlackBerry Assistant using natural language. When you type your requests, the BlackBerry Assistant stays silent and responds with only text on the screen.

When you speak your requests through a Bluetooth enabled device such as a headset, the BlackBerry Assistant responds with more detailed information and instructions to help you complete tasks without looking at the screen.

Open the BlackBerry Assistant

Do any of the following:

• On the home screen, tap .

• Press and hold the Mute key on the right side of your device.

Tip: You can also open the BlackBerry Assistant by typing a request or search term on the home screen.

Open the BlackBerry Assistant when your device is connected to a car

If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry

Assistant hands-free when your device is connected to a car using Bluetooth technology.

1.

When prompted by your car kit to say a request, say "Call BlackBerry Assistant."

2.

Say a request that is supported by the BlackBerry Assistant.

Things you can do with the BlackBerry Assistant

You can use the BlackBerry Assistant to perform various tasks within the following apps and services. Depending on your device language, BlackBerry Assistant settings, or wireless network, you might not be able to perform some of these tasks.

App or Service Tasks

Email

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App or Service

Applications and features

Tasks

Send an email, reply to an email, and search your email messages.

BBM

Send a BBM message, reply to a BBM message, and search your BBM messages.

Phone

Make a call by using a contact name or phone number, and check or return your missed calls.

Calendar

Create a calendar event, edit a calendar event, invite colleagues to a meeting, and search your calendar.

Knowledge

Get answers to thousands of questions with the help of Wolfram Alpha.

Text Messaging

Send a text message, reply to a text message, and search your text messages.

Apps and Settings

Open apps and change some of your device settings.

Search

Search the Internet with your preferred search engine, or search your device by keyword.

Navigation

Get directions to a specific address, city center, or point of interest.

Alarm

Set a new alarm, change existing alarms to a new time or frequency, and turn off alarms.

Facebook

Send a Facebook message, search your messages, and update your Facebook status.

Twitter

Post a tweet, find out what topics are trending, search your Twitter direct messages, and send a direct message.

Foursquare

Check in to your favorite locations with Foursquare.

Music

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App or Service Tasks

Search your music library, play your favorite songs or playlists, and pause, shuffle, or skip songs while they play.

Reminders

Create tasks, notes, and reminders in BlackBerry Remember, and search your tasks, notes, and reminders.

Weather

Check your local forecast, a different city's forecast, and other weather information.

Places

Find businesses and points of interest nearby, or find businesses and points of interest in a different city.

Sports

Check scores, schedules, standings, and other info for various professional sports leagues in North America and Europe.

Movies

Check movie times for a specific movie, or check what’s playing at a specific theater.

Learn what you can say or type in the BlackBerry

Assistant

You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings, or wireless network, some apps or services might not be available.

1.

On the BlackBerry Assistant home screen, tap .

2.

Tap an app or service to see a list of sample requests.

Change your BlackBerry Assistant language settings

If your BlackBerry Assistant language setting is different from your device language setting, your BlackBerry Assistant experience might be impacted. Text on the screen appears in your device language, but you can say or type requests only in your BlackBerry Assistant language.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > BlackBerry Assistant.

3.

In the Language drop-down list, tap a language.

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Note: The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.

Turn off full assistance mode

When you turn off Full Assistance mode, you can still use the BlackBerry Assistant to dial phone numbers and search your device. The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > BlackBerry Assistant.

3.

Turn off the Full Assistance switch.

Change your search settings

You can specify which categories to include in searches, and which search engines to use to extend your searches to the

Internet.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > BlackBerry Assistant > Device Search Settings.

3.

Do any of the following:

• To specify which categories to include in searches, tap Categories.

• To specify which search engines to use when you extend your searches to the Internet, tap Extended.

Tip: To change the order of categories or search engines, touch and hold a category or search engine. Tap or .

Change your voice interaction settings

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > BlackBerry Assistant.

3.

Do any of the following:

• To turn on or turn off voice responses, in the Voice Response drop-down list, tap On or Off.

• To hear voice responses only when you're using a Bluetooth enabled device, in the Voice Response drop-down list, tap With Bluetooth Device Only.

• To open the BlackBerry Assistant by pressing and holding the Mute key, turn on the Activate With Mute Key switch.

• To open the BlackBerry Assistant using the Mute key while your device or screen is locked, turn on the Use

Assistant when locked switch.

• To censor offensive words in your voice interactions, turn on the Censor Offensive Words switch.

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User Guide Applications and features

Calendar

The BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to your device. The Calendar app presents the info so that you can view all your meetings, appointments, tasks, alarms, and events in one place.

About the Calendar app

If you subscribe to public calendars, such as movie theater calendars or school calendars, the events from those calendars can also appear in the Calendar app.

Even if you don't add any accounts to your device, you can still use the Calendar app to create and manage meetings, appointments, and events.

Keyboard shortcuts: Calendar app

Action

Go to today

Go to a date

Go to the week view

Go to the month view

Go to the previous day, week, or month

Go to the next day, week, or month

Go to the schedule view

Go to the agenda view

Create a new event

Search your events

Edit an event

Shortcut

Press T

Press G

Press W

Press M

Press P

Press N

Press D

Press A

Press C

Press S

Open an event and press E.

Subscribe to a public calendar on your device

Make sure you have the address for the public calendar in iCalShare (ICS) format.

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You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the

Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an email and quickly add them to the calendar in the Calendar app.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap > Accounts > > Subscribed Calendar.

3.

In the Calendar Name field, enter a name for the calendar.

4.

In the Server Address field, enter the address for the public calendar in ICS format.

5.

Tap Done.

Tip: If you tap a link to a public calendar you don't subscribe to in the BlackBerry Browser, you are automatically directed to the Subscribed Calendar screen, and information about the public calendar is automatically populated.

View your events

You can view your calendar events for a day, week, or month. You can also go to a particular date in any calendar view by tapping .

1.

In the Calendar app, tap .

2.

Do one of the following:

• To view events for a single day, tap .

• To view events for a week, tap . Try using the pinch gesture to zoom in and see a more detailed view.

• To view events for a month, tap .

• To view a year, in month view, swipe left.

• To see an agenda view, tap .

Tip: To scroll through multiple months in your calendar, in the month view, swipe up or down on the screen.

Find email and files associated with an event

Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.

1.

In the Calendar app, tap an event.

2.

Tap Emails.

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Create an event in the Calendar app

1.

In the Calendar app, tap .

2.

Enter the information for the event.

3.

Tap Save.

Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule. Tap the new event block that appears, to change the event.

Invite people to an event

If your account supports adding participants to events, then you can add participants either when you create the event, or after. If you added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list.

When you create or change an event, tap the Participants field.

• If the person that you want to add is in your contact list, start typing a name. Tap the name in the list.

• If the person that you want to add is in your organization, and you added your work account to your device, type the name. Tap Look up.

Tip: Some accounts might let you view the participants' availability. After you add the participants to the event, tap the event time. If participants have a schedule conflict, their names appear in red next to the time slider at the top of the screen. To find a time that works for everyone, tap and move the slider until the participants' names turn green.

Add a location to an event

When you create or change an event, do one of the following:

• To type a location manually, in the Location field, type a location.

• To open the Maps app and choose a location, in the Location field, tap . Choose a location.

Schedule a recurring event

1.

When you create or change an event, tap the time for the event.

2.

In the Repeats drop-down list, tap an option.

3.

When you're finished, tap .

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User Guide Applications and features

Change the availability status or reminder time for an event

When you create an event, to save you time, the BlackBerry Calendar app uses your default settings for the event's availability status and the reminder time. You can change these settings.

1.

When you create or change an event, tap the Calendar drop-down list.

• To change the availability status, in the Status drop-down list, tap Busy, Out of Office, Free, or Tentative.

• To change the reminder time, in the Reminder drop-down list, tap an option.

2.

Tap Save.

Add conference call details to an event

When you add conference call details to a meeting or event, participants with BlackBerry devices can use the Join Now feature to join the conference call without dialing the various numbers and conference call bridges.

Tip: You can save your conference call details in the BlackBerry Calendar app settings so that you don't have to manually add the details to each conference call meeting.

1.

When you create or change an event, tap the Calendar drop-down list.

2.

In the Conference drop-down list, do one of the following:

• To add new conference call details to your event, tap Add Bridge. Enter a name, the phone numbers, and the access codes. Tap Save.

• If you have conference call details saved in your Calendar app settings, tap a conference call bridge.

Add a task to the Calendar app

When you add a task to the Calendar app, your task is added to both the Calendar app and the Remember app.

1.

In the Calendar app, tap > .

2.

Enter your task details.

3.

Tap Save.

Tip: To see your task in the Remember app, on the home screen, open the app.

Hide a calendar

You can temporarily hide calendars from the main view in your Calendar app.

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap .

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3.

Clear the check box beside the calendar that you want to hide.

Change or delete an event

If you're the organizer of an event, you can change or delete it.

In the Calendar app, touch and hold an event.

• To change an event, tap

• To delete an event, tap .

. Make your changes. Tap Save.

Change the snooze time for a calendar reminder

You can customize a snooze time for a calendar reminder. For example, if you receive a reminder 15 minutes before a meeting, and you want to receive another reminder 1 minute before the meeting, you can customize the snooze time to your needs.

In a Calendar reminder, do one of the following:

• To snooze a reminder for the default time set by the meeting organizer, tap Snooze.

• To set a custom snooze time, tap Custom. Select a snooze time.

Create a follow-up meeting

When you create a follow-up meeting, the meeting details such as the participants, subject, and notes from the original event are added to the follow-up meeting. Follow-up meetings can be created from past and future calendar events.

1.

Open a calendar event.

2.

Tap > .

3.

Enter the information for the follow-up meeting.

4.

Tap Save.

Join a conference call from a meeting reminder

If a meeting in your calendar includes conference call info, you might be able to join the call with one tap instead of dialing the conference call numbers manually.

In the meeting reminder, tap Join Now.

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Save conference call details in the Calendar app

You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations.

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap > Mobile Conferencing > .

3.

Enter the conference call bridge information, such as phone numbers and access codes.

4.

Tap Save.

Add WebEx details to an event

If you download the Cisco WebEx Meetings app, and have a valid account that allows the scheduling of WebEx meetings, you can add WebEx details to the calendar events that you organize that have at least one participant.

Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your BlackBerry device. If your calendar event is associated with a personal email account, the Cisco

WebEx Meetings app must be installed in the personal space on your device.

1.

When you create a calendar event, tap the Calendar drop-down list.

2.

Turn on the Add WebEx switch.

3.

Tap Save.

4.

On the WebEx Meeting screen, enter your WebEx password.

5.

Tap Schedule.

WebEx details are sent to the event organizer and participants in an email.

Add WebEx details to an existing event

If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your

BlackBerry device, you can add WebEx details to the existing event.

Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device. If your calendar event is associated with a personal email account, the Cisco WebEx

Meetings app must be installed in the personal space on your device.

1.

When you change an event, tap the Calendar drop-down list.

2.

Turn on the Add WebEx switch.

3.

Tap Save.

4.

On the WebEx Meeting screen, enter your WebEx password.

5.

Tap Schedule.

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WebEx details are sent to the event participants in an email.

Edit WebEx details for an existing event

If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your

BlackBerry device, you can edit the WebEx details for the existing event.

Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device. If your calendar event is associated with a personal email account, the Cisco WebEx

Meetings app must be installed in the personal space on your device.

1.

When you change your event, enter the updated information such as the event time or participants, and tap Save.

2.

On the WebEx Meeting screen, change the details to match the updated information in the event. Enter your WebEx password.

3.

Tap Schedule.

WebEx details are sent to the event participants in an email.

Join a WebEx event

To join an event, you must have the Cisco WebEx Meetings app installed on your BlackBerry device.

Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device. If your calendar event is associated with a personal email account, the Cisco WebEx

Meetings app must be installed in the personal space on your device.

To join a calendar event that includes WebEx details, do one of the following:

• In a calendar reminder, tap Start WebEx.

• In a calendar event, on the event screen, tap Start WebEx, or tap

> .

Send an "I will be late" message

If you will be late for a meeting or event, you can quickly send a message to let other participants know.

1.

Open the event.

2.

Tap > I Will Be Late.

3.

In the dialog box, move the slider to indicate how late you will be.

4.

Tap Email All Participants or Email Organizer.

Tip: You can also tap I Will Be Late in the meeting reminder.

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Share a file with meeting participants

You can use email to share the files on your BlackBerry device with other meeting participants.

1.

Touch and hold a file.

2.

Tap > Meeting Participants.

3.

Tap a meeting.

4.

On the Compose screen, type a message.

5.

Tap Send.

Customizing Calendar app settings

You can customize your calendar settings to help you manage your schedule as productively as possible.

Change your default calendar

When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > Accounts.

3.

Tap .

4.

To change the default calendar that you add events to and send meeting invitations from, in the Calendar drop-down list, tap a calendar.

Enable Meeting Mode

When you turn on Meeting Mode, your notifications are automatically silenced during the times you mark as busy in the

Calendar app, for example, during meetings. When busy times end, your notifications automatically return to your normal settings.

Note: Meeting Mode only silences notifications during meetings that are accepted. Notifications are not silenced during meetings that are marked as free or tentatively accepted.

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap > Meeting Mode.

3.

Turn on the Meeting Mode switch.

4.

Select the types of notifications that you want silenced during busy times.

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Change the email address to use with each calendar

If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you assigned to that calendar.

The email address that you use must already be added to your device. Some accounts don't allow you to change the email address (for example, your work account).

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap > Meeting Invitation Settings.

3.

Beneath a calendar, in the drop-down list, tap an email address.

Change default settings for events

You can change the default length, reminder times, and snooze intervals for your events or meetings.

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap Settings > General.

• To change how long your meetings are scheduled for, in the Meeting Duration drop-down list, tap a new duration.

• To change the default reminder time for events, in the Meeting Reminder or All-Day Meeting Reminder dropdown list, tap a new time.

• To change the snooze intervals, in the Snooze Interval drop-down list, tap a new snooze time.

Change how your calendar is displayed

1.

In the Calendar app, swipe down from the top of the screen.

2.

Tap Settings > General.

• To change the day that the week starts on, in the First Day of the Week drop-down list, tap a day.

• To change the week to a 5-day work week, or a 7-day full week, in the Week View drop-down list, tap an option.

• To view week numbers, turn on the Display Week Numbers switch.

• To change the date that the year starts on, in the First Week of the Year drop-down lists, tap a date.

• To change your daily working hours, in the Working Hours section, in the Start and End drop-down lists, tap a time.

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Troubleshooting: Calendar app

I can't sync my calendar

Try the following:

• If your calendar is associated with one of your accounts (for example, your Gmail calendar), check that synchronization for the calendar is turned on. On the home screen, swipe down from the top of the screen. Tap > Accounts. Tap an account. Check that the Sync Calendar switch is turned on.

• If the calendar is saved on your computer in Microsoft Outlook or Apple iCal, try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device. For more information, see the BlackBerry Link help.

• If your calendar still isn't in sync, try removing and re-adding the account that the calendar is associated with.

I can't reply to or send meeting invitations

Check that you added an email account that has an integrated calendar. Some accounts might not include a calendar feature.

New or updated events aren't appearing in my calendar

You might need to refresh your calendars. In the Calendar app, tap > .

I have duplicate calendar entries

If you imported calendar entries using BlackBerry Link, you might see duplicate entries on your device after syncing your device and computer.

You can remove duplicates by deleting duplicates in your address book, or by clearing your local data on your device.

To remove duplicate calendar entries by deleting your local device data, do the following:

1. On the home screen, swipe down from the top of the screen.

2. Tap

Settings > Accounts.

3. Tap

.

4. Tap Clear Local Calendar.

CAUTION: Clearing your local data will permanently delete any calendar entries that you saved just locally to your device.

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Contacts

When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.

About the Contacts app

If you added an email account or social networking account to your device, contacts from those accounts can appear in your contact list. It's simple to find the people that you want to connect with because your device automatically merges contacts who share first and last names, email addresses, or mobile phone numbers.

Keyboard shortcuts: Contacts

Action

Go to the top of a contact's details

Edit a contact

Go to the bottom of a contact's details

Shortcut

In a contact's details, press T.

In the contact list, tap a contact. Press E.

In a contact's details, press B.

Adding contacts to the Contacts app

There are a variety of ways that you can add contacts to the Contacts app.

Add a contact to the Contacts app

1.

In the Contacts app, tap .

2.

Enter the information for the contact. For additional fields, tap .

3.

Tap Save.

Tip: To choose the account or storage location for a contact, tap the Save to button at the top of the screen. Select the checkbox beside an account or storage location.

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Copy contacts to and from your SIM card

Your SIM card can store contact names and phone numbers. Copying contacts to and from your SIM card allows you to easily transfer contacts from one device to another. When you insert a SIM card into your BlackBerry device, you can view contacts that are stored on the SIM card in your contact list. You can copy the SIM card contacts to your device memory so that the contacts are available to you even if the SIM card is removed.

You can also use BlackBerry Link to back up your contacts on a computer.

Note: If you added a work account to your device and your administrator turned on BlackBerry Balance, you can't copy work contacts to your SIM card.

1.

In the Contacts app, swipe down from the top of the screen.

2.

Tap .

• To copy all the contacts from your SIM card to your device memory, tap Import Contacts from SIM Card.

• To copy all the contacts from your device memory to your SIM card, tap Copy Contacts from Device to SIM Card.

• To view your SIM card contacts and decide which ones you want to copy to your device, tap Manage SIM Card

Contacts.

Stop automatically merging contacts

By default, your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person

(for example, they share the same first and last names, mobile phone number, BlackBerry ID, and so on). You can choose whether or not you want your device to merge your contacts automatically.

1.

In the Contacts app, swipe down from the top of the screen.

2.

Tap .

3.

Turn off the Automatically Merge Contacts switch.

Tip: If you also want to unmerge your existing contacts, turn on the Unmerge Existing Contacts switch.

Add a contact from the Calls screen

1.

In the Phone app, tap .

2.

Touch and hold a phone number.

3.

Tap .

• To add the phone number to an existing contact entry, tap a contact from the list.

• To add the contact as a new contact, tap .

4.

Tap Save.

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Import contact card information to your contact list

If someone shares a contact card with you (also known as a vCard or .vcf file), you can add that contact information to the contact list on your BlackBerry device.

1.

Tap the contact card.

2.

Do one of the following:

• If the contact card contains one contact only, tap .

• If the contact card contains multiple contacts, tap Import.

Contact views

When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact's birthday, the company the person works for, and the person's picture, is pulled from social networking accounts that you added to your device, like Twitter or LinkedIn. Other info can be added by you. There are three tabs, or views, that you can tap through.

Details

This view shows you an overview of contacts' details: how to contact them, where they work, their birthdays, and other important information about them. You can tap on phone numbers or email addresses to start connecting with contacts.

Updates

This view shows you your contacts' most recent updates from social networking apps like Twitter and Facebook. If you added a contact's company name, the Updates view also shows you news about that company. Tap on an update to see it in a social networking app or the browser.

Activity

This view shows you upcoming and past interactions with your contacts. Tap on any activity to go directly to that event on your device.

Changing contacts in the Contacts app

Add or change a picture for a contact

1.

In the Contacts app, tap a contact > .

• To use a picture from a social networking account that you added, tap one of the available pictures at the top of the screen.

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• To use a saved picture, in the picture area, tap . Browse to the picture.

• To take a picture with the camera, in the picture area, tap . Tap . Take a picture. If necessary, crop or edit the picture. Tap Done.

2.

Tap Save.

Change info for a contact

1.

In the Contacts app, tap a contact > .

2.

Make your changes. For additional fields, tap

3.

Tap Save.

Delete a contact

1.

Touch and hold a contact.

2.

Tap .

.

Copy a contact to another account or storage location

If you have multiple accounts on your BlackBerry device, you might be able to copy a contact to one of those accounts, or to your SIM card.

1.

In the Contacts app, touch and hold a contact.

2.

Tap .

3.

Select the checkbox beside an account or storage location.

4.

Tap Done.

Create a contact group in the Contacts app

You can group contacts together so that you can easily send messages to everyone in the group, set up meetings, and share files. You can find your groups in the contact list or filter your contact list to show just your contact groups.

1.

In the Contacts app, tap .

2.

In the Group Name field, type a name for the contact group.

3.

Tap .

4.

Select the contacts to add to the group.

5.

Tap Done.

6.

Tap Save.

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Add a contact to a contact group

1.

In the Contacts app, tap a contact group.

2.

Tap > .

3.

Select the contacts to add to the group.

4.

Tap Done.

5.

Tap Save.

Remove a contact from a contact group

1.

In the Contacts app, tap a contact group.

2.

Tap .

3.

Beside the contact's name, tap .

4.

Tap Save.

Rename a contact group

1.

In the Contacts app, tap a contact group.

2.

Tap .

3.

In the Group Name field, type a new name for the group.

4.

Tap Save.

Add a contact to your favorites

When you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly connect with them.

1.

In the Contacts app, touch and hold a contact.

2.

Tap .

Related information

Add a contact or number to your speed dial list, 50

Contact someone

1.

Touch and hold a contact.

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2.

Tap how you want to reach the contact.

Related information

Add a contact or number to your speed dial list, 50

Set a custom ring tone for a contact

1.

In the Contacts app, tap a contact.

2.

Tap .

3.

At the bottom of the Edit Contact screen, tap Ring Tone and Notifications.

4.

Tap a notification type, and make your changes.

5.

Tap Back.

6.

Tap Back again.

7.

Tap Save.

Tip: You can also customize other settings for a contact, such as the notification volume level, and the LED color that flashes on your device when the contact sends you a message or calls you.

Search for a contact

Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for.

In the Contacts app, tap .

• To search contacts from your contact list, just start typing. When the contact appears, tap the contact.

• To search contacts from a remote address book (for example, your company's address book), type the contact's name.

Tap Remote Search.

Filtering contacts

There are different ways to change which contacts you see in your contact list.

View contacts by account or type

You can quickly filter your contact list, to see only specific contacts (for example, BBM or contact groups).

1.

In the Contacts app, tap .

2.

Tap the type of contacts that you want to see.

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Hide a set of contacts

You can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, you might not want to see them in your contact list.

1.

In the Contacts app, swipe down from the top of the screen.

2.

Tap .

3.

In the Show Account in Contact List section, turn off the switch beside the account that you want to remove.

Sort your contacts in the Contacts app

By default, your contacts are sorted by first name, but you can also sort by last name or company name.

1.

In the Contacts app, swipe down from the top of the screen.

2.

Tap .

3.

In the Sort Contacts by drop-down list, tap a sort option.

Share a contact

You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally.

1.

In the Contacts app, touch and hold a contact.

2.

Tap .

Troubleshooting: Contacts

My contacts weren't merged automatically

Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number, BlackBerry ID, and so on). If you still see duplicate entries in your contact list, you can merge those contacts into one entry.

1. In the Contacts app, touch and hold a contact.

2. Tap

.

3. Tap the contacts that you want to merge.

4. Tap

.

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My contacts' pictures change sometimes

If you added a social networking account to your BlackBerry device and you're using a profile picture as a contact's picture, then the picture changes when your contact changes his or her profile picture.

I have duplicate contact entries

If you imported contact entries using BlackBerry Link, you might see duplicate entries on your device after syncing your device and computer.

You can remove duplicates by merging contacts on your device, or by clearing your local data on your device.

To remove duplicate contact entries by deleting your local device data, do the following:

1. On the home screen, swipe down from the top of the screen.

2. Tap

Settings > Accounts.

3. Tap

.

4. Tap Clear Local Contacts.

CAUTION: Clearing your local data will permanently delete any contact entries that you saved only locally to your device.

Clock

The Clock app is made up of four screens. On the Alarm Clock screen, you can turn on or turn off your alarm, set your alarm time, and add multiple alarms. On the World Clock screen, you can view the time in other parts of the world. You can also use the stopwatch and set a timer from the Clock app.

Keyboard shortcuts: Clock

Using the stopwatch

• On the Stopwatch screen, to start or stop the stopwatch, press

.

• On the Stopwatch screen, to reset the stopwatch and clear lap results, press

.

Using the timer

• On the Timer screen, to start or stop the timer, press

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User Guide Applications and features

• On the Stopwatch screen, to reset the timer, press

.

Setting the alarm clock

Set an alarm

1.

Tap > .

2.

At the bottom of the screen, turn on the Alarm switch.

3.

Touch and hold the dial outside of the clock face.

4.

Slide the dial around the clock face to your desired time.

Tip: The dial allows you to set the alarm for five-minute increments. To set the alarm for a specific minute, tap the alarm time at the bottom of the screen. Tap the Alarm Time drop-down list and scroll up or down to adjust the time that the alarm is set for.

Set additional alarms

You can set multiple alarms to go off on the same day, or you can set additional alarms to go off on different days at different times. You can keep track of all the alarms you set by naming them, and you can set a different alarm tone, recurrence, and snooze duration for each alarm.

1.

Tap > .

2.

Tap .

3.

Type an alarm name.

4.

Set an alarm time, recurrence, tone, and snooze duration.

5.

Tap Save.

Tip: Once you have set multiple alarms, you can quickly adjust the different alarm times by touching and holding any of the dials outside of the clock face and sliding the dial around the clock face to your desired time.

Manage your additional alarms

1.

Tap > > .

2.

Do any of the following:

• To turn on or turn off an alarm, next to the alarm, tap the switch.

• To change the alarm name, time, tone, recurrence, or snooze duration, tap an alarm.

• To delete an alarm, touch and hold an alarm. Tap .

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User Guide

Change your alarm tone

1.

Tap > > .

2.

Tap an alarm.

3.

Tap Alarm Tone.

4.

Select one of the alarm tone options.

Tip: To use music you have added or downloaded to your BlackBerry device, tap .

Set an alarm for multiple days

1.

Tap > > .

2.

Tap an alarm.

3.

Tap Recurrence.

• To set a daily alarm, turn on the Daily switch.

• To set an alarm to recur on specific days, select the check box next to one or more days.

Set the snooze

1.

Tap > > .

2.

Tap an alarm.

3.

Tap Snooze.

4.

Select a length of time.

Stopwatch

1.

Tap > .

2.

Tap .

3.

To start a new lap, tap Lap.

Applications and features

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User Guide Applications and features

Timer

Set the timer

1.

Tap > .

2.

Touch and hold the dial outside of the clock face.

3.

Slide the dial around the clock face to your desired time.

4.

Tap .

Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap

. Tap the Set Time drop-down list. Scroll up or down to adjust the hours, minutes, and seconds that the timer is set for.

Change the timer tone

1.

Tap > .

2.

tap .

3.

Tap Timer Tone.

4.

Tap a timer tone.

Tip: To use music you have added or downloaded to your BlackBerry device, tap .

World clock

If you're a frequent traveller or if you have friends and family in different parts of the world, you can add cities to the world clock screen to quickly see the time in a variety of cities around the world.

Add a city to the world clock screen

1.

Tap > .

2.

Tap .

3.

Enter a location.

4.

Tap a city.

Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city.

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User Guide Applications and features

Delete a city from the world clock screen

1.

Tap > .

2.

Touch and hold a city.

3.

Tap .

Turn on bedside mode

When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to turn on Battery Saving Mode, or to turn off wireless connections when in Bedside Mode.

1.

In the Clock app, swipe down from the top of the screen.

2.

Tap .

Tip: When your alarm goes off in Bedside Mode, you can tap anywhere on the screen to snooze the alarm. To turn off the alarm in Bedside Mode, swipe up from the bottom of the screen.

Change your Bedside Mode settings

When your device is in Bedside Mode, you can choose to automatically turn on Battery Saving Mode, or turn off all wireless connections.

1.

In the Clock app, swipe down from the top of the screen.

2.

Tap .

3.

Do any of the following:

• Turn on the Battery Saving in Bedside Mode switch.

• Turn off the Wireless Connections in Bedside Mode switch.

Customize your Bedside Mode notifications

By default, all of your notifications are set to silent in Bedside Mode. You can change settings like the volume level and ringtone to personalize the Bedside Mode profile, or you can choose to hear a notification for only phone calls when your device is in Bedside Mode.

1.

In the Clock app, swipe down from the top of the screen.

2.

Tap .

3.

Change the Volume, Sound, Vibrate, Notify During Calls, Instant Previews, or LED settings.

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User Guide Applications and features

4.

If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize

App Notifications.

Tip: To turn on only your phone ringer in Bedside Mode, complete steps 1-4. Tap Phone. Turn on the Sound switch.

Change the clock face

1.

In the Clock app, swipe down from the top of the screen.

2.

Tap .

3.

Tap the Clock Face drop-down list.

4.

Tap a clock face type.

BlackBerry World

Find and download your favorite apps and games with BlackBerry World! You can browse featured and top downloaded items, browse items by category, and search by keyword. You can also read and write reviews and recommend apps to others.

For more information on BlackBerry World, see the BlackBerry World User Guide .

About BlackBerry Guardian

Feel safe and secure when you download apps and games from BlackBerry World with BlackBerry Guardian.

BlackBerry Guardian evaluates all apps and games in BlackBerry World before they're made available for downloading.

BlackBerry Guardian is designed to protect you from downloading apps and games that might include malicious software or privacy concerns. The BlackBerry Guardian icon in the BlackBerry World storefront indicates that the app or game has been evaluated for malicious software or privacy concerns.

BlackBerry Guardian also incorporates technology from software security leader Trend Micro. BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious software and privacy concerns.

If malicious software is discovered in an app or game after it's available, the app or game is removed from BlackBerry

World.

Android apps

Get apps and games designed for Android smartphones and install them on your BlackBerry device using the Amazon

Appstore!

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User Guide Applications and features

Downloading and installing Android apps from the

Amazon Appstore

Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the

Amazon Appstore.

After you download an app from the Amazon Appstore, tap Install at the top of the screen. You can also check out the Help screen in the Amazon Appstore for more info.

Downloading and installing Android apps from other sources

In addition to using BlackBerry World and the Amazon Appstore to download apps and games, you can also get Android apps and games from various third-party websites and mobile market apps. Most websites and mobile market apps include an installation button that appears after you download an Android app file. You can also install an app file by opening it in the File Manager app on your BlackBerry device.

If you can't find an app file that you downloaded, you can search for the app name in the File Manager app. Most Android apps include the file name extension .apk. To search for all the Android app files that you downloaded, try searching the

File Manager app for .apk.

CAUTION:

Apps that you install from sources other than BlackBerry World might not be reviewed by BlackBerry. These apps might pose a risk to your device and personal data. You should only install apps from trusted sources.

While most apps designed for Android smartphones can be installed and opened on BlackBerry devices, some apps might make use of services that are not supported by BlackBerry 10 OS. BlackBerry 10 OS might also replace these services with alternate services (such as mapping services).

If you don't want to accept these potential risks and limitations, you should not install apps from sources other than

BlackBerry World.

Change your Android app installation settings

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > App Manager > Installing Apps.

3.

Do any of the following:

• To allow the installation of Android apps from sources other than the Amazon Appstore, turn on the Allow Apps from Other Sources to be Installed switch.

• To inspect Android apps and identify apps that are potentially harmful to your device or data, turn on the Inspect

Apps Before Installing switch.

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Navigating within an Android app

In Android apps, you can show or hide an action bar at the bottom of the screen or you can quickly go back to the previous screen.

Do any of the following:

• To see the additional actions that you can perform, in an app, swipe down from the top of the screen.

• To show or hide the action bar at the bottom of the screen, swipe down from the top of the screen. Tap Show or Hide.

• To go back to the previous screen, place your finger below and halfway across the screen. Slide your finger diagonally up and to the left.

Maps and GPS

Keep moving in the right direction with BlackBerry Maps, GPS, and the Compass app. You can search for points of interest, get turn-by-turn directions, and much more.

BlackBerry Maps icons

Icon Description

Show your current location on the map.

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User Guide Applications and features

Icon

Search for a place or an address on a map

You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.

1.

In the Maps app, in the search field, enter an address or a descriptive word, such as "coffee" or "hospital."

2.

Do one of the following:

• To view all of the search results as pins on the map, press the Enter key.

• To view a specific search result as a pin on the map, tap a search result.

3.

On the map, to view more information about the location, including phone numbers and reviews, tap the location name.

4.

To get directions, next to a search result or location, tap .

Tip: When you search for a type of location, for example "gas stations," and you view all of the search results as pins on the map, you can view a detailed list of the types of gas stations and information about each location. To view the list, after you view the search results as pins on the map, in the upper-right corner of the screen, tap .

Pin a place on a map

In BlackBerry Maps, you can add pins to your map to track where you're going or to mark points of interest.

In the Maps app, do one of the following:

• On the map screen, touch and hold the place that you want to pin.

• On the search results screen, tap a search result.

To clear all of the pins from a map, on the map screen, tap > .

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Description

See your Recents, Favorites, and Contacts locations.

Get route directions.

View places that you search for or have added to the map. Purple icons are used to identify locations that you have searched for. Blue icons illustrate places that you have added to the map.

Clear the places that you have pinned and added to the map.

Go to the map screen.

User Guide Applications and features

Get directions

Verify that location services are turned on and that your BlackBerry device has established a GPS connection.

1.

In the Maps app, find a place by doing one of the following:

• On the map screen, search for an address or a place using the search field. In the search results, tap a place.

• On the map screen, locate a pin that you added to the map. Tap the pin.

• On the map screen, tap

2.

Tap .

> . Tap Recents, Favorites, or Contacts. Tap an address, a place, or a contact.

3.

To begin receiving turn-by-turn directions, tap .

To stop turn-by-turn directions in the map view or detail view, tap . To stop turn-by-turn directions in the street-level view, tap anywhere on the screen. Tap .

Switch to the map or detail view for turn-by-turn directions

By default, turn-by-turn directions start with the street-level view of the route.

To switch to one of the high-level views, do one of the following:

• To view a list of directions to your destination, tap

• To view an overview of the route on a map, tap .

.

To return to the street-level view of the route, tap .

Show or hide traffic

If traffic data is available, you can display it as you view a map, or view or listen to turn-by-turn directions in the street-level view.

Do one of the following:

• On the map screen, tap > .

• When viewing or listening to turn-by-turn directions in the street-level view, tap > .

To hide traffic data, tap > .

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User Guide Applications and features

Mute voice-guided directions

By default, voice-guided directions are turned on.

1.

If you are in the map view or the detail list view, to return to the street-level view, tap .

2.

To turn off voice-guided directions, tap .

Change your route preferences

You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes, or ferries. You can also set the type of route that you want to take (fastest, simplest, or shortest).

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Route Options.

3.

Turn on the switches for the types of things that you want to avoid. Tap the type of route that you want to take.

Recalculate routes

While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions.

1.

If you are in the street-level view, to show the navigation bar, tap the screen.

2.

Tap > .

My places

In BlackBerry Maps, you can find your favorites, recent places, and contacts' places on the My Places tab.

Add a place to the Favorites screen

1.

In the Maps app, tap > .

2.

Tap .

3.

On the Add Favorite screen, select a place from the list or tap New Entry.

4.

If necessary, enter any additional information.

5.

Tap Save.

Tip: You can also add places to the Favorites screen by touching and holding a search result or contact name and tapping .

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User Guide Applications and features

To remove a place from the Favorites screen, tap > . Tap Favorites. Touch and hold the place that you want to remove. Tap .

Add your work or home address

In BlackBerry Maps, you can add your work and home addresses to save time when planning trips and getting directions.

1.

In the Maps app, tap > .

2.

Do one of the following:

• Tap

• Tap

> Add Home.

> Add Work.

View your recent places

BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again.

1.

In the Maps app, tap > .

2.

Tap Recents.

Clear your recent places

You can clear the list of recently viewed places in BlackBerry Maps.

Tip: If you have places that you want to keep so that you don't have to search for them again, add them as a favorite before you permanently clear the list.

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Clear History.

3.

Do one of the following:

• To delete your history, recent destinations, and searches, tap Clear Recents.

• To delete your recent places and searches, and reset the app to the default settings, tap Reset Maps.

View a contact’s address on a map

If you have added an address to an entry in the Contacts app, you can view the contact's location on a map and get directions.

1.

In the Map app, tap > .

2.

Tap Contacts.

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User Guide Applications and features

3.

Touch and hold a contact's name.

4.

Tap .

Changing settings for Maps

Switch between kilometers or miles

BlackBerry Maps displays distances using either imperial (feet/yards and miles) or metric (meters and kilometers) measurements, as set in your device settings.

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Units of Measure.

3.

Tap Change Device Settings.

Change default route settings

If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as highways, toll roads, car-sharing lanes, or ferries, you can change your default settings.

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Route Options.

Switch between voice-guided prompts and tones

BlackBerry Maps can prompt you about upcoming turns using voice directions or tones.

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Navigation Audio.

3.

Tap an option.

Turn on Night Mode

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Night Mode.

3.

Do one of the following:

• Tap Automatic.

• Tap On.

• Tap Off.

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User Guide Applications and features

Change the map language to local

In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing.

1.

In the Maps app, swipe down from the top of the screen.

2.

Tap > Map Settings.

3.

Tap Local.

About location services

You can turn on location services so that location-based applications and services, like BlackBerry Maps, can find your location. Location-based applications can use GPS technology and other information to provide you with information, such as driving directions.

Turn on or turn off location services

Some apps require GPS location information to work as expected.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > Location Services.

3.

Turn on Location Services.

Change location permissions for apps

You can review and remove any GPS location-related permissions that individual apps have requested. Some apps require specific permissions to work as expected.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > Security and Privacy > Application Permissions.

3.

Tap an app.

4.

Tap a switch.

Turn on or turn off location-based ads

If location-based ads are turned on, apps using the Advertising Service can use your GPS location to present more relevant promotional content or offers. No data that personally identifies you is ever shared with third-party advertisers.

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User Guide Applications and features

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > Location Services.

3.

Turn on Location-based Ads.

Turn on or turn off traffic data

If traffic data is turned on, your BlackBerry device sends anonymous GPS location information to provide traffic data to

BlackBerry applications.

1.

On the home screen, swipe down from the top of the screen.

2.

Tap Settings > Location Services.

3.

Turn on Traffic Data Collection.

About the compass

The digital compass on your BlackBerry device works like a regular compass, but also includes more features. For example, you can choose whether the compass points to true north or magnetic north. The compass also works in any direction or orientation, including upside down.

Get a compass reading

To get a compass reading, rotate and tilt your BlackBerry device.

The current direction that you're facing appears at the top of the screen.

Point the compass to true north or to magnetic north

You can choose to navigate with your compass using either true north or magnetic north. Magnetic north, which is what a standard compass points to, can be influenced by several factors and isn't constant. True north, or geographical north, is what you would see on a paper map and is constant. If you would prefer to navigate based on true north (for example, if you are using your compass to follow a map) you must turn on GPS.

In the compass app, do one of the following:

• To navigate based on true north, at the bottom of the screen, turn on the switch.

• To navigate based on magnetic north, at the bottom of the screen, turn off the switch.

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User Guide Applications and features

Troubleshooting: Compass

I'm not getting an accurate reading from the compass

Try the following actions:

• If the compass doesn't point north, move your BlackBerry device away from metal objects, such as magnets or electronics.

• If you have turned on Location Services and are navigating based on true north, you need the GPS receiver to be able to connect to GPS satellites. Try moving outside or near a window in order to establish a GPS connection.

I'm seeing the interference indicator when I try to use the compass

The interference indicator appears on the screen when something is interfering with the compass on your BlackBerry device.

Try the following action:

• Move your device away from metal, then rotate and tilt your device until the indicator disappears.

Browser

With the BlackBerry Browser, you can browse the Internet, stream video, switch between multiple tabs, download files, share links to webpages, and more.

Browsing the Internet

Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.

Keyboard shortcuts: Browser

Action

Go forward one page

Go back one page

Find text on a page

Open the address bar

Shortcut

Press N

Press P

Press S

Press U

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User Guide Applications and features

Action

Open your bookmarks

Open your history

Open your tabs

Enter reader mode

Refresh a webpage

Zoom in

Zoom out

Go to the top of a webpage

Go to the bottom of a webpage

Move down the screen

Move up the screen

Shortcut

Press K

Press H

Press W

Press R

Press L

Press I

Press O

Press T

Press B

Press

Press and

Go to a website

1.

Type a web address or search term into the address bar at the bottom of the BlackBerry Browser.

2.

Press .

Tip: To maximize your screen space, the address bar disappears after a few seconds. To bring it back, swipe down on the screen.

Change the current search engine

After you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it again.

1.

While you're typing a search term in the Browser, tap the search engine icon in the top right corner of the screen.

2.

Tap the search engine that you want to use.

Add a new search engine

You can add search engines so that they are available in the drop-down list when you search for a term in the BlackBerry

Browser.

Note: This feature is not available for some search providers.

1.

Open the BlackBerry Browser.

2.

Navigate to a search engine (for example, www.wikipedia.org).

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User Guide Applications and features

3.

Search for a term or subject.

4.

On the search results page, tap > .

5.

Tap Add.

Remove a search engine

1.

Open the BlackBerry Browser and type a search term in the address bar.

2.

Tap the search engine icon in the upper-right corner of the screen.

3.

Touch and hold a search engine.

4.

Tap .

Using Browser tabs

Just like on your computer’s browser, you can open multiple webpages in tabs and switch between the tabs quickly.

Open, switch between, or close tabs

In the BlackBerry Browser, tap .

• To open a tab, tap .

• To switch between tabs, tap a tab.

• To close a tab, on the tab that you want to close, tap .

Tip: Close a tab when you're finished with it to improve the performance of the Browser.

Open a link in a new tab

1.

In the Browser, touch and hold a link.

2.

Tap .

Share a link or picture

You can share items on the web through an email, a text message, Facebook, Twitter, BBM, and more.

In the BlackBerry Browser, do one of the following:

• To share the webpage that you're looking at, tap > .

• To share a link or a picture, touch and hold the link or picture. Tap .

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User Guide Applications and features

Search for text on a webpage

On a webpage, tap > .

View webpages in a reader-friendly format

To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode.

On a webpage, tap > .

Change text size in reader mode

Do one of the following:

• To increase the text size, tap

• To decrease the text size, tap

.

.

Change the background color in reader mode

Tap > .

Find files that you downloaded

After you download a file from the BlackBerry Browser, you can go to the download manager to find it again, open it, and share it.

In the Browser, tap > .

Clear your list of downloaded files

In the Browser, tap > > .

Add a website to your home screen

You can create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first.

On a website, tap > .

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User Guide Applications and features

Save a webpage

You can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment.

1.

On a webpage, tap > .

2.

Choose the location that you want to save the webpage in.

Changing your Browser settings

Customize the Browser start screen

You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the webpages that you visited recently or frequently, or open the webpages that were open in your previous

Browser session.

1.

In the Browser, tap > > Display and Actions.

2.

Tap the On Startup Show drop-down list.

• To set a specific home page, tap My Home Page. Type a web address.

• To show thumbnails of the webpages that you visited recently or frequently, tap New Tab Page.

• To open the webpages from your previous Browser session, tap My Tabs From Last Time.

Bookmarks and browsing history

Bookmark your favorite webpages so that you can easily access them the next time you use the BlackBerry Browser.

Bookmark a favorite webpage

On a webpage, tap > .

View your Browser bookmarks

In the BlackBerry Browser, tap > .

View your bookmarks by tags or in a list

1.

In the BlackBerry Browser, tap > .

2.

Tap Tags or .

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User Guide Applications and features

Organizing your bookmarks

It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for.

Change your bookmarks

You can change the name or web address of a bookmark.

1.

In the Browser, tap >

2.

Touch and hold a bookmark.

3.

Tap .

.

4.

Type a new name or web address.

Add, rename, or delete a bookmark tag

Tags help you categorize your bookmarks so that you can find them more quickly. For example, you might use tags to organize your favorite news-related webpages or blogs.

In the BlackBerry Browser, tap > .

• To add a tag, touch and hold a bookmark. Tap . In the Add tags field, type a tag name.

• To rename a tag, tap Tags. Touch and hold a tag. Tap . Type a new name for the tag.

• To remove a tag from a bookmark, touch and hold a bookmark. Tap

• To delete all instances of a tag, tap Tags. Touch and hold a tag. Tap .

. Tap a tag.

Delete a bookmark

1.

In the Browser, tap >

2.

Touch and hold a bookmark.

3.

Tap .

.

View your browsing history

1.

In the Browser, on a webpage, tap

2.

Tap .

.

To close your browsing history, tap .

Tip: To view a webpage in your history, on a webpage, touch and hold until your history appears.

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User Guide Applications and features

Delete your browsing history

1.

In the Browser, tap .

2.

Tap .

• To delete all of your browsing history, tap .

• To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap

Browsing safely

To help you browse safely, you can check the certificates for a website, change the security settings, and change permissions for specific websites in the BlackBerry Browser.

About website certificates

Certificates help verify that a website is legitimate. Websites that require more security, such as banking sites, use certificates to help prove authenticity. If a website has a certificate, certificate icons appear beside the web address bar.

Website certificate icons

Icon Description

The website's identity has been verified by an extended validation certificate from a trusted certificate authority.

The website's identity has been verified by a domain-validated certificate from a trusted certificate authority.

Some parts of the website are secure and other parts of the website are not. Use caution if you enter sensitive information on the website.

The website might be unsafe because the certificate is unknown. Entering sensitive information on the website is not recommended.

.

Change Browser security settings

In the Browser, tap > > Privacy and Security.

Security settings

Remove History Items

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User Guide Applications and features

Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry

Browser history.

Private Browsing

Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open. When you close the Browser, the information is automatically deleted.

Block Pop-ups

Choose whether or not to allow pop-up windows to appear in your browsing session.

Accept Cookies

Let websites use cookies to send and receive information between the website and the Browser. Cookies can be helpful because websites can use them to remember information about your preferences and user information, but cookies can pose a privacy risk as well.

Clear Cookies and Other Data

Clear all of your saved Browser information.

Clear History

Clear your Browser history.

Change permissions for specific websites

As you browse the Internet, you might grant permissions to allow websites to access information, such as your location. You can remove those permissions at any time.

1.

In the Browser, tap > > Site Permissions.

2.

Tap a website. Tap Edit.

3.

Tap beside the permissions that you want to remove.

4.

Tap Done.

Troubleshooting: Browser

I can't watch a video online

While you can stream many videos from the web on your BlackBerry device, some video formats aren't supported, and some websites block content from being viewed on mobile devices. For more information about supported video formats, search the Help.

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User Guide Applications and features

The Smart Tags application explained

The Smart Tags app takes bits of information and transforms the info into a smart tag. Info can include text, websites and other URIs, phone numbers, email addresses and connection information. You can copy the smart tag to an NFC tag, display it as a QR Code, or you can pass the smart tag directly to another BlackBerry device. The Smart Tags app allows you to store the smart tags that you receive and use them or pass them on later.

Instead of handing out business cards, try creating your own smart tag that contains your contact information so that with just a click, recipients can call, text, or send you an email. Have an event coming up? Try making a smart tag that contains the event information, then copying the smart tag to a writeable NFC tag that is attached to a small gift for your guests.

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

Scan a QR Code, barcode, or an NFC tag

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

When you scan a QR Code or barcode by using the Smart Tags app, your device saves the information as a smart tag.

When you scan an NFC tag, your device opens the information in the corresponding application type. You can save the information as a smart tag by opening the Smart Tags app before you scan the NFC tag.

Do any of the following:

• To scan a QR Code or barcode, open the Smart Tags app. Tap . Tap or corners of the QR Code or barcode appear on your screen.

• To scan an NFC tag, tap the back of your device against the NFC tag.

. Hold your device so that all four

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User Guide Applications and features

Delete a smart tag from your device

1.

In the Smart Tags app, tap > .

2.

Select one or more tags that you want to delete.

3.

Tap > .

Create your own smart tag

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code.

1.

In the Smart Tags app, tap .

2.

Tap a tag type.

3.

In the fields that appear on the screen, enter the necessary information.

Tip: You can group multiple tags together. Press and hold an existing tag. Tap Add. Repeat Steps 2 and 3 to create a tag.

Smart tag types

Web

Use to create a smart tag that, when opened, takes you to a webpage.

Smart Triggers

Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your

BlackBerry device.

Wi-Fi

Use to create a smart tag that, when written to an NFC tag and then tapped on, connects your device to a specified

Wi-Fi network.

Bluetooth

Use to create a smart tag that, when written to an NFC tag and then tapped on, pairs your device with a specified

Bluetooth enabled device.

Contact

Event

Use to create a smart tag that, when opened, adds the contact information in the Contacts app.

Use to create a smart tag that, when opened, creates an appointment in the Calendar app.

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User Guide Applications and features

Facebook

Use to create a smart tag that, when opened, takes you to your Facebook profile in the Browser.

Twitter

Use to create a smart tag that, when opened, takes you to your Twitter profile in the Browser.

LinkedIn

Use to create a smart tag that, when opened, takes you to your LinkedIn profile in the Browser.

Geo Location

Phone

Use to create a smart tag that, when opened, searches for directions in the Maps application.

Email

Use to create a smart tag that, when opened, calls a phone number.

Use to create a smart tag that, when opened, composes an email. When you create the tag you can fill in the

Subject and Message fields to prepopulate these fields when the tag is opened, or you can leave these fields blank.

Text Message

Use to create a smart tag that, when opened, composes a text message (SMS or MMS). When you create the tag you can fill in the Message field to prepopulate this field when the tag is opened, or you can leave this field blank.

Text

Other

Use to create a smart tag that displays a message.

Use to create a smart tag that identifies a resource by using your own URI (Uniform Resource Identifier). For example, if you create your own application for the BlackBerry device, you can use this tag type to create a smart tag for your app.

Favorite a smart tag

You can make smart tags easier to find if you mark them as favorites.

1.

In the Smart Tags app, touch and hold the tag that you want to favorite.

2.

Tap .

View your favorite smart tags

In the Smart Tags app, tap > .

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User Guide Applications and features

Share a smart tag

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

In the Smart Tags app, touch and hold a tag.

• To display the smart tag as a QR Code for another device to scan, tap .

• To share the smart tag through a message, such as an email or text message, or to share the smart tag with an application, such as BlackBerry Remember, tap . Tap a message type or application.

• To send the smart tag to another NFC-enabled BlackBerry device, tap

• To copy the smart tag to a writeable NFC tag, tap

> NFC. Align the backs of the devices.

. Tap your device against the NFC tag.

Tip: NFC tags are often sold as stickers. If you copy your smart tag to an NFC tag sticker, you can stick your smart tags nearly anywhere.

Lock a smart tag

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

If you copy a smart tag to a writeable NFC tag, and you plan to leave the NFC tag in a public space, you should lock the NFC tag to prevent tampering. When an NFC tag is locked it can't be unlocked, changed, or erased.

1.

In the Smart Tags app, tap > .

2.

Align the back of your BlackBerry device with the tag.

Change a smart tag title

1.

In the Smart Tags app, touch and hold a smart tag.

2.

Tap .

3.

Enter a title.

4.

Tap Save

Erase smart tag information from an NFC tag

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.

If the NFC tag isn't locked, you can erase the smart tag information that is stored on it.

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User Guide Applications and features

1.

In the Smart Tags app, tap > .

2.

Align the back of your BlackBerry device with an NFC tag.

File Manager

You can use File Manager to view, save, zip, and share files and folders on your BlackBerry device. You can also access files that are saved in the cloud.

Viewing files

View files on your device

To view a file in File Manager:

1.

Tap a folder.

2.

Tap a file that you want to view.

To go back, tap .

Tip: If BlackBerry Balance is enabled on your device and you want to access your work files, on the home screen, swipe down from the top of the screen. Tap Switch to Work .

View files on connected devices or networks

You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device:

1.

Tap .

2.

Tap a device.

Files and folders stored on the selected device appear in File Manager when opened or when viewed.

Managing your files

Rename a file or folder

File Manager allows you to make changes to file and folder names, such as fixing a typo or word. To rename a file or folder:

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User Guide Applications and features

1.

Touch and hold a file or folder.

2.

Tap .

Tip: To change a file type, touch and hold a file. Tap > .

Add a folder

When you open File Manager, a list of pre-defined folders appears. To add a folder, do the following:

1.

Navigate to where you want to add a new folder.

2.

Tap .

3.

Tap .

Note: You might not have pre-defined folders on a connected device or drive, such as a computer or a media card.

Search for an item in File Manager

1.

Tap .

2.

Enter all, or part, of the name of the item you are searching for.

Note: To search for an item on a connected device, you must perform the search when the device is open in File Manager.

Sort files and folders

You can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and folders in ascending or descending order.

Tip: To change the way you view your files and folders, tap to view them as a list or to view them as a grid.

Tap > .

• To change the way files and folders are sorted, tap Sort > Name, Date, Type, or Size.

• To change the order of your files and folders, tap Order > Ascending, or Descending.

Select multiple files

1.

Tap .

2.

Tap .

3.

Tap the items that you want to select.

To deselect an item that you have tapped in error, tap the item again.

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User Guide Applications and features

Transferring files

Share files

1.

Touch and hold a file.

2.

Tap .

3.

Choose a destination.

Tip: To share multiple files, tap > . Tap the files you want to share. Tap .

Move a file

1.

Touch and hold a file or folder.

2.

Tap .

3.

Navigate to where you want to move the file.

4.

Tap Move.

Copy a file

1.

Touch and hold a file or folder.

2.

Tap .

3.

Navigate to where you want to copy the file or folder.

4.

Tap Paste.

Working with zip files

Zip files and folders

Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can also zip all of the files in a particular folder using the Zip All option.

Touch and hold a file or folder.

• To zip a single file or folder, tap .

• To zip multiple files or folders, tap . Tap the files or folders you want to zip, then tap .

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User Guide Applications and features

Unzip a file

You can unzip files, and also preview their contents. When you unzip a file, a folder is created with the same name as the zip file. The unzipped contents can be viewed in this folder.

• To preview the contents of a zip file, tap the file.

• To unzip a file, touch and hold a zip file. Tap

.

Calculator

You can use the Calculator app on your BlackBerry device for more than just adding and subtracting. Switch between standard and scientific calculator views, convert a unit of measurement, calculate a tip, and more.

Switch between a scientific or standard calculator

Using the Caculator app, you can easily change the calculator mode with the swipe of a finger.

1.

In the Calculator app, tap Calculator.

2.

To switch between scientific or standard calculator mode, swipe left or right on the calculator keypad.

Convert a unit of measurement

You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume, and weight. You can easily convert units of measurement and quickly get back to what you were doing.

1.

In the Calculator app, tap Converter.

2.

Choose a measurement type, the unit to convert from, and the unit to convert to.

3.

Enter the value that you want to convert.

Calculate a tip

When you're at a restaurant, you can use the tip calculator to figure out how much of a tip to leave. You can customize your calculations to specify the number of people included on the bill and the percentage of the bill or to calculate a percentage for the tip. The tip calculator can also calculate how much each person owes on a bill, making it easy to divide up a bill among a table of people.

1.

In the Calculator app, tap Tip.

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User Guide

2.

In The bill field, enter the total of the bill.

3.

In the Tip field, enter a percentage.

4.

In the Number of People field, enter the number of people you are splitting the bill with.

5.

To round the totals up, tap the Round Upwards check mark.

View your previous calculations

1.

In the Calculator app, tap Calculator.

2.

To view your previous calculations, in the answer field, tap .

3.

To hide your previous calculations and return to the calculator keypad, tap again.

To clear all of your previous calculations, tap .

Applications and features

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