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Payments/Adjustments
Keyboard Shortcuts
F2 – Use this key to Add a new item in a list.
F3 – Use this key to Edit an existing item in a list.
F5 – Use this key to search an existing list.
% – Use this key in a search field to open the entire list of options.
Account Payment
To make Account Payments, select Billing
Payments /
Adjustments. Toggle between Account Payments, Insurance
Payments and Adjustments using the tabs on the left side of the window.
In the Payment Information section, select the Payment Date if not already apparent. Select the Facility. Use the Payment
Type drop-down list to select the type of payment being made.
Enter the Check/Bank/Authorization number pertaining to the payment type. Enter the Amount of the payment. The Account
Type appears by default.
To apply the payment to Unapplied Payments, select the
Unapplied Payments drop arrow and select the transaction.
Enter a Comment if desired.
Select the checkbox Print Payment Receipt to create a receipt for this payment.
Select Automatic Distribution or Manual Distribution to distribute payment. Selecting Manual Distribution allows you to enter the amounts to the desired transactions. Automatic
Distribution pays to charges with co-pay owed first and then to the oldest Patient balance.
User’s Guide – Patterson PTOS 5.6 Billing
91
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Table of contents
- 8 System Requirements
- 8 Local Area Network
- 9 Keyboard Shortcut Keys
- 9 Logging On
- 9 The PTOS Login Menu
- 10 Main Screen Logo Graphics
- 10 Check for Updates
- 12 Setting Up PTOS
- 12 Setting Up Your Facility Information
- 13 Setting Up Your Employees
- 15 User Access Rights
- 17 Config Parameters
- 17 Config Groups
- 21 eClaims Setup
- 22 Patients
- 22 Patient Case Tab
- 25 Referral/Employer Tab
- 27 Bill Tab
- 28 HCFA/UB
- 33 eClaims Attachment Information
- 37 Insurance Tab
- 37 additional insurance carriers
- 38 Notes Tab
- 38 Cogwheel
- 39 Cogwheel Options Menu
- 40 Update Lists Information
- 40 Insurance Companies
- 42 Referrals
- 43 Update Account Type Codes
- 46 Employers
- 46 Zip Codes
- 47 Lookup Table
- 47 Payment Types
- 48 Adjustment Type
- 49 Transaction History Legends
- 50 ICD9 Codes
- 50 Update C.P.T. Codes
- 51 C.P.T. Group
- 52 Fee Schedule
- 55 Attaching Fee Schedules to Patients
- 55 Attaching Fee Schedules to Insurance Companies
- 56 LCD Datasets
- 57 CCI Datasets
- 59 Scheduler Setup
- 59 Resources
- 60 Appointment Status
- 60 Appointment / Block Hold Type
- 61 Appointment Reminder Email Template
- 62 Scheduling an Appointment
- 62 Scheduling a Single Appointment
- 63 Scheduling Multiple Appointments
- 64 Additional Therapists
- 64 Additional Resources
- 65 New Appointment (from Waitlist)
- 65 Scheduling Blocks
- 65 Creating a Single Block
- 66 Creating Multiple Blocks
- 67 Additional Therapists
- 67 Additional Resources
- 68 Delete Block Hold
- 68 Editing Appointments
- 68 Checking In an Appointment
- 68 Cancelling an Appointment
- 69 No-Show Appointments
- 70 Reschedule
- 70 Voiding an Appointment
- 71 Additional Right-Click Options
- 71 Collect Co-Pay
- 72 Enter Charges
- 73 Note Complete
- 73 Paste
- 73 Patient Editor
- 73 Print Appointment Card
- 74 Print Superbill
- 74 Schedule Calendar View
- 74 Schedule Views
- 74 Show CXL/NS Appointments
- 75 Send Email Reminder
- 75 Print Preview
- 75 Schedule Appointments View
- 76 Transfer Appointment
- 77 Waitlist
- 77 Appointment / Block Void
- 78 Voiding Blocks
- 79 Template Admin
- 79 Header
- 80 Additional Options
- 80 Edit Template
- 80 Paragraph Status
- 81 Show/Hide Detail
- 81 Copy from Note
- 81 Pick Lists
- 82 Patient Chart
- 82 Creating a New Note
- 83 Saving a Note
- 85 Comparing Initial Evaluation with Re-Evaluation
- 86 Note History
- 86 Open Note Options
- 88 Closed Note Options
- 89 Facility Logo
- 91 Transactions
- 91 Enter Charges
- 93 Entering Billing information
- 95 Group 1 — Previous Patient Balance (excludes current charges)
- 95 Group 2 — Case Information (includes current charges)
- 95 Group 3 — Today’s Charges (includes current charges)
- 96 Charge Ticket
- 97 Appointment Warning Messages
- 98 Payments/Adjustments
- 98 Account Payment
- 99 Insurance Payments
- 100 Adjustments
- 102 Insurance Payment Windows
- 102 X-Charge Electronic Payment Processing
- 104 System Voids on Overpayments
- 104 Patient Transactions
- 104 Summary Tab
- 105 Cogwheel
- 106 Overpayments - Patient Transactions
- 107 History Tab
- 109 Daily Transactions (Charges)
- 109 Approved Charges
- 110 Cogwheel
- 110 UnApproved
- 111 Payment
- 112 Adjustment
- 112 CCI/LCD Audits
- 113 Void a Transaction
- 113 Applying Co-pay
- 114 Auto-calculating Accounts Receivable
- 114 Account Aging
- 114 Inactive Accounts
- 114 Date Range Information
- 114 Claims
- 120 Patient Billing
- 121 Standard Options
- 124 The Statement Queue
- 124 Insurance Billing
- 125 Insurance Billing Sort Tab
- 126 Standard Options Tab
- 127 Claims Queue Tab
- 128 Navigate To
- 129 eClaims Setup Tab
- 130 Auto Assign Payer ID
- 131 Setting up Unpaid Balances
- 132 Using Unpaid Balances
- 133 Claims
- 134 View ERA in Claims
- 134 The ERA Queue
- 135 Overpayments - ERA Payments
- 135 Bulk Payments
- 135 Date of Service Filter
- 136 Flexible Bulk Payment Distribution
- 137 Overpayments - Bulk Payment Windows
- 138 HIPAA (ASC) X12 Version 5010 Standard
- 139 Using the Worklist
- 139 Appointments
- 139 Notes
- 140 Using Interfaces
- 140 Config Parameters
- 140 Exported Files
- 141 One Time Export
- 141 Import Files
- 143 Report Options
- 143 Report Views
- 143 Export Options
- 144 Favorites
- 144 Aged Accounts Receivable Reports
- 145 Customized Date Range A/R Report
- 146 Analysis Reports
- 147 Treatment Lists
- 148 Financial Lists
- 149 Demographic Lists
- 149 Code Lists
- 150 Transaction Lists
- 151 Documentation Reports
- 151 Scheduling Reports
- 153 Supervisor
- 153 Config Parameters
- 154 Data Sources
- 154 Facility
- 154 Employee
- 155 Merchant Services Setup
- 157 User Access Rights
- 157 User Groups
- 158 Check for Updates
- 158 Update Lists
- 158 Login Summary
- 159 Currently Logged Summary
- 159 Object Lock Details
- 159 Export Application Errors
- 160 Technical Support Utility
- 160 System Copy
- 161 Copy Size
- 162 Restore Copy
- 163 Remove Old Accounts
- 163 Inactivate Cases
- 163 Archive Patients
- 164 Add/Update Client Logo
- 165 Worklist
- 165 Login as Different User
- 166 PTOS Help Menu
- 166 Online Center
- 166 Contact Support
- 167 About PTOS
- 167 System Backups
- 167 Creating Your Backup
- 167 Storing Your Backup
- 172 Additional Seminars
- 172 Enhancement Suggestions
- 172 Support