Philips Lifeline AutoAlert Help ButtonAdd to my manuals
AutoAlert Help Button Overview
The AutoAlert Help Button works in conjunction with a compatible Lifeline
Communicator. When you push your AutoAlert Help Button, it transmits a signal to the Communicator. The Communicator automatically calls the
Lifeline Response Center, and a Personal Response Associate will come on the line to see if you need assistance.
The AutoAlert Help Button provides an added layer of protection by detecting most falls. If you fall and can’t get up or are unable to push your
Help Button, the AutoAlert Help Button will automatically transmit a signal to the Communicator. The Communicator will then call the Lifeline
Response Center for help.
Always wear your AutoAlert Help Button. Your AutoAlert
Help Button is waterproof and should be worn at all times – even when bathing and sleeping.
Push your AutoAlert Help Button whenever you need help or if you have fallen.
If you fall and cannot push your AutoAlert Help Button, the AutoAlert
Help Button will automatically send a Help Call to the Lifeline Response
Center within one minute.
The AutoAlert Help Button is only compatible with the following
Philips Lifeline Communicators:
• DT1000 series Philips Lifeline Cordless Phone Communicator
• 6900 series Philips Lifeline CarePartner Communicator
AutoAlert Help Button Overview
Push here to send a Help Call to the
Lifeline Response Center.
The vent located on the back of the AutoAlert Help Button is part of the fall detection sensor system and needs to remain clear of obstructions
(e.g., lint or food products).
Explanation of Symbols
AutoAlert Code: Report this code if you ever have to replace the unit
Interference to electronic equipment may occur in the vicinity of devices marked with this symbol
Date of manufacturing
What to Expect If You Fall
If you fall and can’t get up or are unable to push your Help Button, the
AutoAlert Help Button will automatically send a Help Call within one minute. The Personal Response Associate will know that you have fallen and will come on the line to see if you need assistance. If you cannot speak or if you cannot be heard, the Personal Response Associate will try calling you back. If you cannot answer the phone or if the Personal Response
Associate cannot hear you, we will contact Emergency Medical Services
The AutoAlert Help Button detects standing up in the same way it detects falls. If you fall and stand up in less than 30 seconds, a Help Call will not be automatically generated. This allows you to recover from falls that are not serious enough to require help.
However, if you think you need assistance, wait to speak to the Personal Response Associate. As always, you should still push your AutoAlert Help Button any time you need help.
AutoAlert Help Button Overview 9
Adjusting the Neck Cord
To shorten: With a tab between your first finger and thumb of each hand, slide both tabs apart in line with your shoulders.
To lengthen: Pull one strand of the neck cord while sliding the tab to the back. Repeat on the other side.
• Push your AutoAlert Help Button any time you need help. If you fall and are able to, you should still push the AutoAlert button to send a
Help Call right away.
• Wear your AutoAlert Help Button in your home at all times, especially while sleeping and bathing. The bathroom is often a place where people fall and need help.
• Your AutoAlert Help Button is waterproof and should be worn in the shower or bath.
• Your AutoAlert Help Button is not a microphone, so you don’t talk into it. Instead, push the AutoAlert Help Button and speak in the direction of your Communicator.
• You may order additional AutoAlert Help Buttons for other members of your household. For more information, please contact Lifeline.
• Be sure to test the range of your AutoAlert Help Button when you set up the system.
• Test your AutoAlert Help Button every month by pushing it and placing a check-in call to the Lifeline Response Center.
• Do not put your AutoAlert Help Button through the clothes washer or dryer.
• Your AutoAlert Help Button can only be serviced in the factory. There are no user-replaceable parts.
• Do not throw or toss the AutoAlert Help Button onto a bed, table, or other surface because it may accidentally send a Help Call.
AutoAlert Help Button Overview 11
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