BitDefender Antivirus 2009

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BitDefender Antivirus 2009

Advanced Administration

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15. General

The General module provides information on the BitDefender activity and the system.

Here you can also change the overall behavior of BitDefender.

15.1. Dashboard

To see product activity statistics and your registration status, go to General>Dashboard in the Advanced View.

General

Dashboard

The dashboard consists of several sections:

Statistics - Displays important information regarding the BitDefender activity.

Overview - Displays the update status, your account status, registration and license information.

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Filezone - Indicates the evolution of the number of objects scanned by BitDefender

Antimalware. The height of the bar indicates the intensity of the traffic during that time interval.

15.1.1. Statistics

If you want to keep an eye on the BitDefender activity, a good place to start is the

Statistics section. You can see the following items:

Item

Scanned files

Disinfected files

Detected viruses

Description

Indicates the number of files that were checked for malware at the time of your last scan.

Indicates the number of files that were disinfected at the time of your last scan.

Indicates the number of viruses that were found on your system at the time of your last scan.

15.1.2. Overview

This is where you can see a summary of statistics regarding the update status, your account status, registration and license information.

Item

Last update

My account

Registration

Expires in

Description

Indicates the date when your BitDefender product was last updated. Please perform regular updates in order to have a fully protected system.

Indicates the e-mail address that you can use to access your on-line account to recover your lost BitDefender license key and to benefit from BitDefender support and other customized services.

Indicates your license key type and status. To keep your system safe you must renew or upgrade BitDefender if your key has expired.

Indicates the number of days left until the license key expires.

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15.2. Settings

To configure general settings for BitDefender and to manage its settings, go to

General>Settings in the Advanced View.

General Settings

Here you can set the overall behavior of BitDefender. By default, BitDefender is loaded at Windows startup and then runs minimized in the taskbar.

15.2.1. General Settings

Enable password protection for product settings - enables setting a password in order to protect the BitDefender configuration.

Note

If you are not the only person with administrative rights using this computer, it is recommended that you protect your BitDefender settings with a password.

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If you select this option, the following window will appear:

Type the password in the Password field, re-type it in the Retype password field and click OK.

Once you have set the password, you will be asked for it whenever you want to change the

BitDefender settings. The other system administrators (if any) will also have to provide this password in order to change the

BitDefender settings.

Enter password

Important

If you forgot the password you will have to repair the product in order to modify the

BitDefender configuration.

Show BitDefender News (security related notifications) - shows from time to time security notifications regarding virus outbreaks, sent by the BitDefender server.

Show pop-ups (on-screen notes) - shows pop-up windows regarding the product status. You can configure BitDefender to display pop-ups only when using the Basic

View or the Advanced View.

Load BitDefender at Windows startup - automatically launches BitDefender at system startup. We recommend you to keep this option selected.

Enable the Scan Activity bar (on screen graph of product activity) - displays the

Scan Activity

bar whenever you log on to Windows. Clear this check box if you do not want the Scan Activity bar to be displayed anymore.

Note

This option can be configured only for the current Windows user account.

15.2.2. Virus Report Settings

Send virus reports - sends to the BitDefender Labs reports regarding viruses identified in your computer. It helps us keep track of virus-outbreaks.

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The reports will contain no confidential data, such as your name, IP address or others, and will not be used for commercial purposes. The information supplied will contain only the virus name and will be used solely to create statistic reports.

Enable BitDefender Outbreak Detection - sends to the BitDefender Labs reports regarding potential virus-outbreaks.

The reports will contain no confidential data, such as your name, IP address or others, and will not be used for commercial purposes. The information supplied will contain only the potential virus and will be used solely to detect new viruses.

15.3. System Information

BitDefender allows you to view, from a single location, all system settings and the applications registered to run at startup. In this way, you can monitor the activity of the system and of the applications installed on it as well as identify possible system infections.

To obtain system information, go to General>System Info in the Advanced View.

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General

System Information

The list contains all the items loaded when starting the system as well as the items loaded by different applications.

Three buttons are available:

Restore - changes a current file association to default. Available for the File

Associations settings only!

Go to - opens a window where the selected item is placed (the Registry for example).

Note

Depending on the selected item, the Go to button may not appear.

Refresh - re-opens the System Info section.

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16. Antivirus

BitDefender protects your computer from all kinds of malware (viruses, Trojans, spyware, rootkits and so on). The protection BitDefender offers is divided into two categories:

Real-time protection

- prevents new malware threats from entering your system.

BitDefender will, for example, scan a word document for known threats when you open it, and an e-mail message when you receive one.

Note

Real-time protection is also referred to as on-access scanning - files are scanned as the users access them.

On-demand scanning

- allows detecting and removing the malware that already resides in the system. This is the classic scan initiated by the user - you choose what drive, folder or file BitDefender should scan, and BitDefender scans it on-demand. The scan tasks allow you to create customized scanning routines and they can be scheduled to run on a regular basis.

16.1. Real-time Protection

BitDefender provides continuous, real-time protection against a wide range of malware threats by scanning all accessed files, e-mail messages and the communications through Instant Messaging Software applications (ICQ, NetMeeting, Yahoo Messenger,

MSN Messenger). BitDefender Antiphishing prevents you from disclosing personal information while browsing the Internet by alerting you about potential phishing web pages.

To configure real-time protection and BitDefender Antiphishing, go to Antivirus>Shield in the Advanced View.

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Real-time Protection

You can see whether Real-time protection is enabled or disabled. If you want to change the Real-time protection status, clear or select the corresponding check box.

Important

To prevent viruses from infecting your computer keep Real-time protection enabled.

To start a quick system scan, click Scan Now.

16.1.1. Configuring Protection Level

You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.

There are 3 protection levels:

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Protection level Description

Permissive

Default

Aggressive

Covers basic security needs. The resource consumption level is very low.

Programs and incoming mail messages are only scanned for viruses. Besides the classical signature-based scan, the heuristic analysis is also used. The actions taken on infected files are the following: clean file/deny access.

Offers standard security. The resource consumption level is low.

All files and incoming&outgoing mail messages are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used. The actions taken on infected files are the following: clean file/deny access.

Offers high security. The resource consumption level is moderate.

All files, incoming&outgoing mail messages and web traffic are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used. The actions taken on infected files are the following: clean file/deny access.

To apply the default real-time protection settings click Default Level.

16.1.2. Customizing Protection Level

Advanced users might want to take advantage of the scan settings BitDefender offers.

The scanner can be set to scan only specific file extensions, to search for specific malware threats or to skip archives. This may greatly reduce scanning times and improve your computer's responsiveness during a scan.

You can customize the Real-time protection by clicking Custom level. The following window will appear:

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Shield Settings

The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with

"-" to close an option.

Note

You can observe that some scan options, although the "+" sign appears, cannot be opened. The reason is that these options weren't selected yet. You will observe that if you select them, they can be opened.

Scan accessed files and P2P transfers options - scans the accessed files and the communications through Instant Messaging Software applications (ICQ,

NetMeeting, Yahoo Messenger, MSN Messenger). Further on, select the type of the files you want to be scanned.

Option

Scan accessed files

Description

Scan all files

All the accessed files will be scanned, regardless their type.

Scan program files only

Only the program files will be scanned. This means only the files with the following extensions: .exe; .bat; .com; .dll; .ocx;

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Option Description

.scr

; .bin; .dat; .386; .vxd; .sys; .wdm;

.cla

; .class; .ovl; .ole; .exe; .hlp;

.doc

; .dot; .xls; .ppt; .wbk; .wiz; .pot;

.ppa

; .xla; .xlt; .vbs; .vbe; .mdb; .rtf;

.htm

; .hta; .html; .xml; .xtp; .php;

.asp

; .js; .shs; .chm; .lnk; .pif; .prc;

.url

; .smm; .pdf; .msi; .ini; .csc; .cmd;

.bas

; .eml and .nws.

Scan user defined extensions

Only the files with the extensions specified by the user will be scanned. These extensions must be separated by ";".

Scan for riskware

Scans for riskware. Detected files will be treated as infected. The software that includes adware components might stop working if this option is enabled.

Select Skip dialers and applications from

scan if you want to exclude these kind of files from scanning.

Scan boot

Scan inside archives

Scans the system’s boot sector.

The accessed archives will be scanned. With this option on, the computer will slow down.

All packed files will be scanned.

Scan packed files

First action

Select from the drop-down menu the first action to take on infected and suspicious files.

Deny access and continue

In case an infected file is detected, the access to this will be denied.

Clean file

Delete file

Disinfects infected files.

Deletes infected files immediately, without any warning.

M o v e f i l e t o quarantine

Moves infected files into the quarantine.

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Option Description

Second action

Select from the drop-down menu the second action to take on infected files, in case the first action fails.

Deny access and continue

In case an infected file is detected, the access to this will be denied.

Delete file

Deletes infected files immediately, without any warning.

M o v e f i l e t o quarantine

Moves infected files into the quarantine.

Do not scan files greater than [x]

Kb

Type in the maximum size of the files to be scanned. If the size is 0 Kb, all files will be scanned, regardless their size.

Do not scan archives greater than [20000] Kb

Do not scan network shares

Type in the maximum size of the archives to be scanned in kilobytes (KB). If you want to scan all archives, regardless of their size, type

0.

If this option is enabled, BitDefender will not scan the network shares, allowing for a faster network access.

We recommend you to enable this option only if the network you are part of is protected by an antivirus solution.

Scan e-mail traffic - scans the e-mail traffic.

The following options are available:

Option

Scan incoming mails

Scan outgoing mails

Description

Scans all incoming e-mail messages.

Scans all outgoing e-mail messages.

Scan http traffic - scans the http traffic.

Show warning when a virus is found - opens an alert window when a virus is found in a file or in an e-mail message.

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For an infected file the alert window will contain the name of the virus, the path to it, the action taken by BitDefender and a link to the BitDefender site where you can find more information about it. For an infected e-mail the alert window will contain also information about the sender and the receiver.

In case a suspicious file is detected you can launch a wizard from the alert window that will help you to send that file to the BitDefender Lab for further analysis. You can type in your e-mail address to receive information regarding this report.

Scan files received/sent over IM. To scan the files you receive or send using

Yahoo Messenger or Windows Live Messenger, select the corresponding check boxes.

Click OK to save the changes and close the window.

16.1.3. Configuring the Behavioral Scanner

The Behavioral Scanner provides a layer of protection against new threats for which signatures have not yet been released. It constantly monitors and analyses the behavior of the applications running on your computer and alerts you if an application has a suspicious behavior.

The Behavioral Scanner alerts you whenever an application tries to perform a possible malicious action and prompts you for action.

If you know and trust the detected application, click Allow.

The Behavioral Scanner will no longer scan the application for possible malicious behavior.

If you want to immediately close the application, click OK.

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Behavioral Scanner Alert

To configure the Behavioral Scanner, click Scanner Settings.

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Behavioral Scanner Settings

If you want to disable the Behavioral Scanner, clear the Behavioral Scanner is

enabled check box.

Important

Keep the Behavioral Scanner enabled in order to be protected against unknown viruses.

Configuring the Protection Level

The Behavioral Scanner protection level automatically changes when you set a new real-time protection level. If you are not satisfied with the default setting, you can manually configure the protection level.

Note

Keep in mind that if you change the current real-time protection level, the Behavioral

Scanner protection level will change accordingly.

Drag the slider along the scale to set the protection level that best fits your security needs.

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Protection level Description

Critical

High

Medium

Low

Applications are strictly monitored for possible malicious actions.

Applications are intensely monitored for possible malicious actions.

Applications are moderately monitored for possible malicious actions.

Applications are monitored for possible malicious actions.

Managing Excluded Applications

You can configure the Behavioral Scanner not to check specific applications. The applications that are not currently checked by the Behavioral Scanner are listed in the

Excluded Applications table.

To manage the excluded applications, you can use the buttons placed at the top of the table:

Add - exclude a new application from scanning.

Remove - remove an application from the list.

Edit - edit an application path.

16.1.4. Disabling Real-time Protection

If you want to disable real-time protection, a warning window will appear.

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Disable Real-time Protection

You must confirm your choice by selecting from the menu how long you want the real-time protection to be disabled. You can disable real-time protection for 5, 15 or

30 minutes, for an hour, permanently or until the system restart.

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Warning

This is a critical security issue. We recommend you to disable real-time protection for as little time as possible. If real-time protection is disabled, you will not be protected against malware threats.

16.1.5. Configuring Antiphishing Protection

BitDefender provides real-time antiphishing protection for:

■ Internet Explorer

■ Mozilla Firefox

■ Yahoo! Messenger

■ Windows Live (MSN) Messenger

You can choose to disable the antiphishing protection completely or for specific applications only.

You can click White List to configure and manage a list of web sites that should not be scanned by BitDefender Antiphishing engines.

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Antiphishing White List

You can see the web sites that BitDefender does not currently check for phishing content.

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To add a new web site to the white list, type its url address in the New address field and click Add. The white list should contain only web sites you fully trust. For example, add the web sites where you currently shop online.

Note

You can easily add web sites to the white list from the BitDefender Antiphishing toolbar integrated into your web browser.

If you want to remove a web site from the white list, click the corresponding Remove button.

Click Close to save the changes and close the window.

16.2. On-demand Scanning

The main objective for BitDefender is to keep your computer clean of viruses. This is first and foremost done by keeping new viruses out of your computer and by scanning your e-mail messages and any new files downloaded or copied to your system.

There is a risk that a virus is already lodged in your system, before you even install

BitDefender. This is why it's a very good idea to scan your computer for resident viruses after you've installed BitDefender. And it's definitely a good idea to frequently scan your computer for viruses.

To configure and initiate on-demand scanning, go to Antivirus>Scan in the Advanced

View.

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Scan Tasks

On-demand scanning is based on scan tasks. Scan tasks specify the scanning options and the objects to be scanned. You can scan the computer whenever you want by running the default tasks or your own scan tasks (user-defined tasks). You can also schedule them to run on a regular basis or when the system is idle so as not to interfere with your work

16.2.1. Scan Tasks

BitDefender comes with several tasks, created by default, which cover common security issues. You can also create your own customized scan tasks.

Each task has a Properties window that allows you to configure the task and to see the scan results. For more information, please refer to

Configuring Scan Tasks” (p.

110)

.

There are three categories of scan tasks:

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System tasks - contains the list of default system tasks. The following tasks are available:

Default Task

Deep System Scan

Full System Scan

Quick System Scan

Autologon Scan

Description

Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.

Scans the entire system, except for archives. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others.

Scans the Windows, Program Files and All

Users folders. In the default configuration, it scans for all types of malware, except for rootkits, but it does not scan memory, the registry or cookies.

Scans the items that are run when a user logs on to

Windows. By default, the autologon scan is disabled.

If you want to use this task, right-click it, select

Schedule and set the task to run at system startup.

You can specify how long after the startup the task should start running (in minutes).

Note

Since the Deep System Scan and Full System Scan tasks analyze the entire system, the scanning may take a while. Therefore, we recommend you to run these tasks on low priority or, better, when your system is idle.

User tasks - contains the user-defined tasks.

A task called My Documents is provided. Use this task to scan important current user folders: My Documents, Desktop and StartUp. This will ensure the safety of your documents, a safe workspace and clean applications running at startup.

Misc tasks - contains a list of miscellaneous scan tasks. These scan tasks refer to alternative scanning types that cannot be run from this window. You can only modify their settings or view the scan reports.

Three buttons are available to the right of each task:

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Schedule - indicates that the selected task is scheduled for later. Click this button to open the Properties window,

Scheduler

tab, where you can see the task schedule and modify it.

Delete - removes the selected task.

Note

Not available for system tasks. You cannot remove a system task.

Scan Now - runs the selected task, initiating an

immediate scan .

To the left of each task you can see the Properties button, that allows you to configure the task and view the scan logs.

16.2.2. Using Shortcut Menu

A shortcut menu is available for each task. Right-click the selected task to open it.

The following commands are available on the shortcut menu:

Scan Now

runs the selected task, initiating an immediate scan.

Paths

opens the

Properties window,

Paths

tab, where you can change the scan target of the selected task.

Shortcut Menu

Note

In the case of system tasks, this option is replaced by Show Task Paths, as you can only see their scan target.

Schedule - opens the Properties window,

Scheduler

tab, where you can schedule the selected task.

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Logs - opens the Properties window,

Logs

tab, where you can see the reports generated after the selected task was run.

Clone - duplicates the selected task. This is useful when creating new tasks, as you can modify the settings of the task duplicate.

Delete - deletes the selected task.

Note

Not available for system tasks. You cannot remove a system task.

Open - opens the Properties window,

Overview

tab, where you can change the settings of the selected task.

Note

Due to the particular nature of the Misc Tasks category, only the Logs and Open options are available in this case.

16.2.3. Creating Scan Tasks

To create a scan task, use one of the following methods:

Duplicate

an existing task, rename it and make the necessary changes in the

Properties

window.

■ Click New Task to create a new task and configure it.

16.2.4. Configuring Scan Tasks

Each scan task has its own Properties window, where you can configure the scan options, set the scan target, schedule the task or see the reports. To open this window click the Open button, located on the right of the task (or right-click the task and then click Open).

Note

For more information on viewing logs and the Logs tab, please refer to

Viewing Scan

Logs” (p. 129) .

Configuring Scan Settings

To configure the scanning options of a specific scan task, right-click it and select

Properties. The following window will appear:

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Overview

Here you can see information about the task (name, last run and schedule status) and set the scan settings.

Choosing Scan Level

You can easily configure the scan settings by choosing the scan level. Drag the slider along the scale to set the appropriate scan level.

There are 3 scan levels:

Protection level Description

Low

Medium

Offers reasonable detection efficiency. The resource consumption level is low.

Programs only are scanned for viruses. Besides the classical signature-based scan, the heuristic analysis is also used.

Offers good detection efficiency. The resource consumption level is moderate.

All files are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used.

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Protection level Description

High

Offers high detection efficiency. The resource consumption level is high.

All files and archives are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used.

A series of general options for the scanning process are also available:

Run the task with Low priority. Decreases the priority of the scan process. You will allow other programs to run faster and increase the time needed for the scan process to finish.

Minimize scan window on start to systray. Minimizes the scan window to the

system tray . Double-click the BitDefender icon to open it.

Shut down the computer when scan completes if no threats are found

Click OK to save the changes and close the window. To run the task, just click Scan.

Customizing Scan Level

Advanced users might want to take advantage of the scan settings BitDefender offers.

The scanner can be set to scan only specific file extensions, to search for specific malware threats or to skip archives. This may greatly reduce scanning times and improve your computer's responsiveness during a scan.

Click Custom to set your own scan options. A new window will appear.

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Scan Settings

The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with

"-" to close an option.

The scan options are grouped into 3 categories:

Scan Level. Specify the type of malware you want BitDefender to scan for by selecting the appropriate options from the Scan Level category.

Option

Scan for viruses

Scan for adware

Description

Scans for known viruses.

BitDefender detects incomplete virus bodies, too, thus removing any possible threat that could affect your system's security.

Scans for adware threats. Detected files will be treated as infected. The software that includes adware components might stop working if this option is enabled.

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Option

Scan for spyware

Scan for application

Scan for dialers

Scan for rootkits

Description

Scans for known spyware threats. Detected files will be treated as infected.

Scan for legitimate applications that can be used as a spying tool, to hide malicious applications or for other malicious intent.

Scans for applications dialing high-cost numbers.

Detected files will be treated as infected. The software that includes dialer components might stop working if this option is enabled.

Scans for hidden objects (files and processes), generally known as rootkits.

Virus scanning options. Specify the type of objects to be scanned (file types, archives and so on) by selecting the appropriate options from the Virus scanning

options category.

Option Description

Scan files Scan all files

All files are scanned, regardless of their type.

Scan program files only

Only the program files will be scanned. This means only the files with the following extensions: exe; bat; com; dll; ocx; scr; bin

; dat; 386; vxd; sys; wdm; cla; class; ovl

; ole; exe; hlp; doc; dot; xls; ppt; wbk; wiz

; pot; ppa; xla; xlt; vbs; vbe; mdb; rtf; htm

; hta; html; xml; xtp; php; asp; js; shs; chm

; lnk; pif; prc; url; smm; pdf; msi; ini; csc

; cmd; bas; eml and nws.

Scan user defined extensions

Only the files with the extensions specified by the user will be scanned. These extensions must be separated by ";".

Open packed programs

Scans packed files.

Open archives

Scans inside archives.

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Option

Open e-mail archives

Scan boot sectors

Scan memory

Scan registry

Scan cookies

Description

Scanning archived files increases the scanning time and requires more system resources. You can click the Archive size limit field and type the maximum size of the archives to be scanned in kilobytes (KB).

Scans inside mail archives.

Scans the system’s boot sector.

Scans the memory for viruses and other malware.

Scans registry entries.

Scans cookie files.

Action options. Specify the action to be taken on the each category of detected files using the options in the Action options category.

Note

To set a new action, click the current action and select the desired option from the menu.

• Select the action to be taken on the infected files detected. The following options are available:

Action

None (log objects)

Disinfect files

Delete files

Move files to Quarantine

Description

No action will be taken on infected files. These files will appear in the report file.

Remove the malware code from the infected files detected.

Deletes infected files immediately, without any warning.

Moves infected files into the quarantine.

Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears.

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• Select the action to be taken on the suspicious files detected. The following options are available:

Action

None (log objects)

Delete files

Move files to Quarantine

Description

No action will be taken on suspicious files. These files will appear in the report file.

Deletes suspicious files immediately, without any warning.

Moves suspicious files into the quarantine.

Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears.

Note

Files are detected as suspicious by the heuristic analysis. We recommend you to send these files to the BitDefender Lab.

• Select the action to be taken on the hidden objects (rootkits) detected. The following options are available:

Action

None (log objects)

Move files to Quarantine

Make visible

Description

No action will be taken on hidden files. These files will appear in the report file.

Moves hidden files into the quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears.

Reveals hidden files so that you can see them.

Archived files action options. Scanning and handling files inside archives are subject to restrictions. Password-protected archives cannot be scanned unless you provide the password. Depending on the archive format (type), BitDefender may not be able to disinfect, isolate or delete infected archived files. Configure the actions to be taken on the archived files detected using the appropriate options from the Archived files action options category.

○ Select the action to be taken on the infected files detected. The following options are available:

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Action

Take no action

Disinfect files

Delete files

Move files to Quarantine

Description

Only keep record of infected archived files in the scan log. After the scan is completed, you can open the scan log to view information on these files.

Remove the malware code from the infected files detected. Disinfection may fail in some cases, such as when the infected file is inside specific mail archives.

Immediately remove infected files from the disk, without any warning.

Move infected files from their original location to the

quarantine folder

. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears.

○ Select the action to be taken on the suspicious files detected. The following options are available:

Action

Take no action

Delete files

Move files to Quarantine

Description

Only keep record of suspicious archived files in the scan log. After the scan is completed, you can open the scan log to view information on these files.

Deletes suspicious files immediately, without any warning.

Moves suspicious files into the quarantine.

Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears.

○ Select the action to be taken on the password-protected files detected. The following options are available:

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Action

Log as not scanned

Prompt for password

Description

Only keep record of the password-protected files in the scan log. After the scan is completed, you can open the scan log to view information on these files.

When a password-protected file is detected, prompt the user to provide the password in order to scan the file.

Note

If you choose to ignore the detected files or if the chosen action fails, you will have to choose an action in the scanning wizard.

If you click Default you will load the default settings. Click OK to save the changes and close the window.

Setting Scan Target

To set the scan target of a specific user scan task, right-click the task and select Paths.

The following window will appear:

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Scan Target

You can see the list of local, network and removable drives as well as the files or folders added previously, if any. All checked items will be scanned when running the task.

The section contains the following buttons:

Add Items(s) - opens a browsing window where you can select the file(s) / folder(s) that you want to be scanned.

Note

You can also use drag and drop to add files/folders to the list.

Remove Item(s) - removes the file(s) / folder(s) previously selected from the list of objects to be scanned.

Note

Only the file(s) / folder(s) that were added afterwards can be deleted, but not those that were automatically "seen" by BitDefender.

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Besides the buttons explained above there are also some options that allow the fast selection of the scan locations.

Local Drives - to scan the local drives.

Network Drives - to scan all network drives.

Removable Drives - to scan removable drives (CD-ROM, floppy-disk unit).

All Entries - to scan all drives, no matter if they are local, in the network or removable.

Note

If you want to scan your entire computer, select the checkbox corresponding to All

Entries.

Click OK to save the changes and close the window. To run the task, just click Scan.

Viewing the Scan Target of System Tasks

You can not modify the scan target of the scan tasks from the System Tasks category.

You can only see their scan target.

To view the scan target of a specific system scan task, right-click the task and select

Show Task Paths. For Full System Scan, for example, the following window will appear:

Antivirus

Scan Target of Full System Scan

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Full System Scan and Deep System Scan will scan all local drives, while Quick

System Scan will only scan the Windows and Program Files folders.

Click OK to close the window. To run the task, just click Scan.

Scheduling Scan Tasks

With complex tasks, the scanning process will take some time and it will work best if you close all other programs. That is why it is best for you to schedule such tasks when you are not using your computer and it has gone into the idle mode.

To see the schedule of a specific task or to modify it, right-click the task and select

Schedule Task. The following window will appear:

Antivirus

Scheduler

You can see the task schedule, if any.

When scheduling a task, you must choose one of the following options:

Not Scheduled - launches the task only when the user requests it.

Once - launches the scan only once, at a certain moment. Specify the start date and time in the Start Date/Time fields.

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Periodically - launches the scan periodically, at certain time intervals(hours, days, weeks, months, years) starting with a specified date and time.

If you want the scan to be repeated at certain intervals, select Periodically and type in the At every edit box the number of minutes/hours/days/weeks/ months/years indicating the frequency of this process. You must also specify the start date and time in the Start Date/Time fields.

On system startup - launches the scan at the specified number of minutes after a user has logged on to Windows.

Click OK to save the changes and close the window. To run the task, just click Scan.

16.2.5. Scanning Objects

Before you initiate a scanning process, you should make sure that BitDefender is up to date with its malware signatures. Scanning your computer using an outdated signature database may prevent BitDefender from detecting new malware found since the last update. To verify when the last update was performed, click Update>Update in the settings console.

Note

In order for BitDefender to make a complete scanning, you need to shut down all open programs. Especially your email-client (i.e. Outlook, Outlook Express or Eudora) is important to shut down.

Scanning Methods

BitDefender provides four types of on-demand scanning:

Immediate scanning

- run a scan task from the system / user tasks.

Contextual scanning

- right-click a file or a folder and select BitDefender Antivirus

2009.

Drag&Drop scanning

- drag and drop a file or a folder over the

Scan Activity Bar .

Manual scanning

- use BitDefender Manual Scan to directly select the files or folders to be scanned.

Immediate Scanning

To scan your computer or part of it you can run the default scan tasks or your own scan tasks. This is called immediate scanning.

To run a scan task, use one of the following methods:

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■ double-click the desired scan task in the list.

■ click the Scan now button corresponding to the task.

■ select the task and then click Run Task.

The BitDefender Scanner will appear and the scanning will be initiated. For more information, please refer to

BitDefender Scanner” (p. 125) .

Contextual Scanning

To scan a file or a folder, without configuring a new scan task, you can use the contextual menu. This is called contextual scanning.

Right-click the file or folder you want to be scanned and select BitDefender Antivirus 2009.

The BitDefender Scanner will appear and the scanning will be initiated. For more information, please refer to

BitDefender Scanner” (p. 125) .

You can modify the scan options and see the report files by accessing the Properties window of the

Contextual Menu Scan task.

Contextual Scan

Drag&Drop Scanning

Drag the file or folder you want to be scanned and drop it over the Scan Activity Bar as shown below.

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Drag File

Drop File

The BitDefender Scanner will appear and the scanning will be initiated. For more information, please refer to

BitDefender Scanner” (p. 125) .

Manual Scanning

Manual scanning consists in directly selecting the object to be scanned using the

BitDefender Manual Scan option from the BitDefender program group in the Start

Menu.

Note

Manual scanning is very useful, as it can be performed when Windows works in Safe

Mode, too.

To select the object to be scanned by BitDefender, in the Windows Start menu, follow the path Start Programs BitDefender 2009 BitDefender Manual Scan. The following window will appear:

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Choose the object that you want to be scanned and click OK.

The BitDefender Scanner will appear and the scanning will be initiated. For more information, please refer to

BitDefender Scanner” (p. 125)

.

Manual Scanning

BitDefender Scanner

When you initiate an on-demand scanning process, the BitDefender Scanner will appear. Follow the three-step guided procedure to complete the scanning process.

Step 1/3 - Scanning

BitDefender will start scanning the selected objects.

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Scanning

You can see the scan status and statistics (scanning speed, elapsed time, number of scanned / infected / suspicious / hidden objects and other).

Note

The scanning process may take a while, depending on the complexity of the scan.

To temporarily stop the scanning process, just click Pause. You will have to click

Resume to resume scanning.

You can stop scanning anytime you want by clicking Stop&Yes. You will go directly to the last step of the wizard.

Wait for BitDefender to finish scanning.

Step 2/3 - Select Actions

When the scanning is completed, a new window will appear, where you can see the scan results.

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Actions

You can see the number of issues affecting your system.

The infected objects are displayed in groups, based on the malware they are infected with. Click the link corresponding to a threat to find out more information about the infected objects.

You can choose an overall action to be taken for all issues or you can select separate actions for each group of issues.

The following options can appear on the menu:

Action

Take No Action

Disinfect

Delete

Unhide

Description

No action will be taken on the detected files.

Disinfects infected files.

Deletes detected files.

Makes hidden objects visible.

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Click Continue to apply the specified actions.

Step 3/3 - View Results

When BitDefender finishes fixing the issues, the scan results will appear in a new window.

Summary

You can see the results summary. Click Show log file to view the scan log.

Important

If required, please restart your system in order to complete the cleaning process.

Click Close to close the window.

BitDefender Could Not Solve Some Issues

In most cases BitDefender successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved.

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In these cases, we recommend you to contact the BitDefender Support Team at www.bitdefender.com

. Our support representatives will help you solve the issues you are experiencing.

BitDefender Detected Suspect Files

Suspect files are files detected by the heuristic analysis as potentially infected with malware the signature of which has not been released yet.

If suspect files were detected during the scan, you will be requested to submit them to the BitDefender Lab. Click OK to send these files to the BitDefender Lab for further analysis.

16.2.6. Viewing Scan Logs

To see the scan results after a task has run, right-click the task and select Logs. The following window will appear:

Antivirus

Scan Logs

Here you can see the report files generated each time the task was executed. For each file you are provided with information on the status of the logged scanning process, the date and time when the scanning was performed and a summary of the scanning results.

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Two buttons are available:

Delete - to delete the selected scan log.

Show - to view the selected scan log. The scan log will open in your default web browser.

Note

Also, to view or delete a file, right-click the file and select the corresponding option from the shortcut menu.

Click OK to save the changes and close the window. To run the task, just click Scan.

Scan Log Example

The following figure represents an example of a scan log:

Scan Log Example

The scan log contains detailed information about the logged scanning process, such as scanning options, the scanning target, the threats found and the actions taken on these threats.

16.3. Objects Excluded from Scanning

There are cases when you may need to exclude certain files from scanning. For example, you may want to exclude an EICAR test file from on-access scanning or

.avi

files from on-demand scanning.

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BitDefender allows excluding objects from on-access or on-demand scanning, or from both. This feature is intended to decrease scanning times and to avoid interference with your work.

Two types of objects can be excluded from scanning:

Paths - the file or the folder (including all the objects it contains) indicated by a specified path will be excluded from scanning.

Extensions - all files having a specific extension will be excluded from scanning.

Note

The objects excluded from on-access scanning will not be scanned, no matter if they are accessed by you or by an application.

To see and manage the objects excluded from scanning, go to Antivirus>Exceptions in the Advanced View.

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Exceptions

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You can see the objects (files, folders, extensions) that are excluded from scanning.

For each object you can see if it is excluded from on-access, on-demand scanning or both.

Note

The exceptions specified here will NOT apply for contextual scanning.

To remove an entry from the table, select it and click the Delete button.

To edit an entry from the table, select it and click the Edit button. A new window will appear where you can change the extension or the path to be excluded and the type of scanning you want them to be excluded from, as needed. Make the necessary changes and click OK.

Note

You can also right-click an object and use the options on the shortcut menu to edit or delete it.

You can click Discard to revert the changes made to the rule table, provided that you have not saved them by clicking Apply.

16.3.1. Excluding Paths from Scanning

To exclude paths from scanning, click the Add button. You will be guided through the process of excluding paths from scanning by the configuration wizard that will appear.

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Step 1/4 - Select Object Type

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Object Type

Select the option of excluding a path from scanning.

Click Next.

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Step 2/4 - Specify Excluded Paths

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Excluded Paths

To specify the paths to be excluded from scanning use either of the following methods:

■ Click Browse, select the file or folder that you want to be excluded from scanning and then click Add.

■ Type the path that you want to be excluded from scanning in the edit field and click

Add.

Note

If the provided path does not exist, an error message will appear. Click OK and check the path for validity.

The paths will appear in the table as you add them. You can add as many paths as you want.

To remove an entry from the table, select it and click the Delete button.

Click Next.

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Step 3/4 - Select Scanning Type

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Scanning Type

You can see a table containing the paths to be excluded from scanning and the type of scanning they are excluded from.

By default, the selected paths are excluded from both on-access and on-demand scanning. To change when to apply the exception, click on the right column and select the desired option from the list.

Click Next.

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Step 4/4 - Scan Excluded Files

Scan Excluded Files

It is highly recommended to scan the files in the specified paths to make sure that they are not infected. Select the check box to scan these files before excluding them from scanning.

Click Finish.

Click Apply to save the changes.

16.3.2. Excluding Extensions from Scanning

To exclude extensions from scanning, click the Add button. You will be guided through the process of excluding extensions from scanning by the configuration wizard that will appear.

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Step 1/4 - Select Object Type

Antivirus

Object Type

Select the option of excluding an extension from scanning.

Click Next.

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Step 2/4 - Specify Excluded Extensions

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Excluded Extensions

To specify the extensions to be excluded from scanning use either of the following methods:

■ Select from the menu the extension that you want to be excluded from scanning and then click Add.

Note

The menu contains a list of all the extensions registered on your system. When you select an extension, you can see its description, if available.

■ Type the extension that you want to be excluded from scanning in the edit field and click Add.

The extensions will appear in the table as you add them. You can add as many extensions as you want.

To remove an entry from the table, select it and click the Delete button.

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Click Next.

Step 3/4 - Select Scanning Type

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Scanning Type

You can see a table containing the extensions to be excluded from scanning and the type of scanning they are excluded from.

By default, the selected extensions are excluded from both on-access and on-demand scanning. To change when to apply the exception, click on the right column and select the desired option from the list.

Click Next.

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Step 4/4 - Select Scanning Type

Scanning Type

It is highly recommended to scan the files having the specified extensions to make sure that they are not infected.

Click Finish.

Click Apply to save the changes.

16.4. Quarantine Area

BitDefender allows isolating the infected or suspicious files in a secure area, named quarantine. By isolating these files in the quarantine, the risk of getting infected disappears and, at the same time, you have the possibility to send these files for further analysis to the BitDefender lab.

To see and manage quarantined files and to configure the quarantine settings, go to

Antivirus>Quarantine in the Advanced View.

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Quarantine

The Quarantine section displays all the files currently isolated in the Quarantine folder.

For each quarantined file, you can see its name, the name of the detected virus, the path to its original location and the submission date.

Note

When a virus is in quarantine it cannot do any harm because it cannot be executed or read.

16.4.1. Managing Quarantined Files

To delete a selected file from quarantine, click the Remove button. If you want to restore a selected file to its original location, click Restore.

You can send any selected file from the quarantine to the BitDefender Lab by clicking

Send.

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Contextual Menu. A contextual menu is available, allowing you to manage quarantined files easily. The same options as those mentioned previously are available. You can also select Refresh to refresh the Quarantine section.

16.4.2. Configuring Quarantine Settings

To configure the quarantine settings, click Settings. A new window will appear.

Antivirus

Quarantine Settings

Using the quarantine settings, you can set BitDefender to automatically perform the following actions:

Delete old files. To automatically delete old quarantined files, check the corresponding option. You must specify the number of days after which the quarantined files should be deleted and frequency with which BitDefender should check for old files.

Note

By default, BitDefender will check for old files every day and delete files older than 30 days.

Delete duplicates. To automatically delete duplicate quarantined files, check the corresponding option. You must specify the number of days between two consecutive checks for duplicates.

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Note

By default, BitDefender will check for duplicate quarantined files every day.

Automatically submit files. To automatically submit quarantined files, check the corresponding option. You must specify the frequency with which to submit files.

Note

By default, BitDefender will automatically submit quarantined files every 60 minutes.

Scan quarantined files after update. To automatically scan quarantined files after each update performed, check the corresponding option. You can choose to automatically move back the cleaned files to their original location by selecting Restore

clean files.

Click OK to save the changes and close the window.

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17. Privacy Control

BitDefender monitors dozens of potential “hotspots” in your system where spyware might act, and also checks any changes made to your system and software. It is effective in blocking Trojan horses and other tools installed by hackers, who try to compromise your privacy and send your personal information, like credit card numbers, from your computer to the hacker.

17.1. Privacy Control Status

To configure the Privacy Control and to view information regarding its activity, go to

Privacy Control>Status in the Advanced View.

Privacy Control Status

You can see whether Privacy Control is enabled or disabled. If you want to change the Privacy Control status, clear or select the corresponding check box.

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Important

To prevent data theft and protect your privacy keep the Privacy Control enabled.

The Privacy Control protects your computer using these important protection controls:

Identity Control

- protects your confidential data by filtering all outgoing web (HTTP), e-mail (SMTP) and instant messaging traffic according to the rules you create in the

Identity

section.

Registry Control

- asks for your permission whenever a program tries to modify a registry entry in order to be executed at Windows start-up.

Cookie Control

- asks for your permission whenever a new website tries to set a cookie.

Script Control

- asks for your permission whenever a website tries to activate a script or other active content.

At the bottom of the section you can see the Privacy Control statistics.

17.1.1. Configuring Protection Level

You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.

There are 3 protection levels:

Protection level

Permissive

Default

Aggressive

Description

Only Registry control is enabled.

Registry control and Identity Control are enabled.

Registry control, Identity Control and Script Control are enabled.

You can customize the protection level by clicking Custom level. In the window that will appear, select the protection controls you want to enable and click OK.

Click Default Level to position the slider at the default level.

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17.2. Identity Control

Keeping confidential data safe is an important issue that bothers us all. Data theft has kept pace with the development of Internet communications and it makes use of new methods of fooling people into giving away private information.

Whether it is your e-mail or your credit card number, when they fall into the wrong hands such information may cause you damage: you may find yourself drowning in spam messages or you might be surprised to access an emptied account.

Identity Control protects you against the theft of sensitive data when you are online.

Based on the rules you create, Identity Control scans the web, e-mail and instant messaging traffic leaving your computer for specific character strings (for example, your credit card number). If there is a match, the respective web page, e-mail or instant message is blocked.

You can create rules to protect any piece of information you might consider personal or confidential, from your phone number or e-mail address to your bank account information. Multiuser support is provided so that users logging on to different Windows user accounts can configure and use their own identity protection rules. The rules you create are applied and can be accessed only when you are logged on to your Windows user account.

Why you use Identity Control?

■ Identity Control is very effective in blocking keylogger spyware. This type of malicious applications records your keystrokes and sends them over the Internet to a malicious person (hacker). The hacker can find out sensitive information from the stolen data, such as bank account numbers and passwords, and use it to gain personal benefits.

Supposing such an application manages to avoid antivirus detection, it cannot send the stolen data by e-mail, web or instant messages if you have created appropriate identity protection rules.

■ Identity Control can protect you from

phishing

attempts (attempts to steal personal information). The most common phishing attempts make use of a deceiving e-mail to trick you into submitting personal information on a fake web page.

For example, you may receive an e-mail claiming to be from your bank and requesting you to urgently update your bank account information. The e-mail provides you with a link to the web page where you must provide your personal information.

Although they seem to be legitimate, the e-mail and the web page the misleading link directs you to are fake. If you click the link in the e-mail and submit your personal

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information on the fake web page, you will disclose this information to the malicious persons who organized the phishing attempt.

If appropriate identity protection rules are in place, you cannot submit personal information (such as your credit card number) on a web page unless you have explicitly defined an exception for the respective web page.

To configure Identity Control, go to Privacy Control>Identity in the Advanced View.

Identity Control

If you want to use Identity Control, follow these steps:

1. Select the Identity Control check box.

2. Create rules to protect your sensitive data. For more information, please refer to

Creating Identity Rules” (p. 148) .

3. If needed, define specific exceptions to the rules you have created. For more information, please refer to

Defining Exceptions” (p. 151) .

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17.2.1. Creating Identity Rules

To create an identity protection rule, click the Add button and follow the configuration wizard.

Step 1/4 - Welcome Window

Welcome Window

Click Next.

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Step 2/4 - Set Rule Type and Data

Set Rule Type and Data

You must set the following parameters:

Rule Name - type the name of the rule in this edit field.

Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc).

Rule Data - type the data you want to protect in this edit field. For example, if you want to protect your credit card number, type all or part of it here.

Note

If you enter less than three characters, you will be prompted to validate the data. We recommend you to enter at least three characters in order to avoid the mistaken blocking of messages and web pages.

All of the data you enter is encrypted. For extra safety, do not enter all of the data you wish to protect.

Click Next.

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Step 3/4 - Select Traffic

Select Traffic

Select the type of traffic you want BitDefender to scan. The following options are available:

Scan HTTP - scans the HTTP (web) traffic and blocks the outgoing data that matches the rule data.

Scan SMTP - scans the SMTP (mail) traffic and blocks the outgoing e-mail messages that contain the rule data.

Scan Instant Messaging - scans the Instant Messaging traffic and blocks the outgoing chat messages that contain the rule data.

You can choose to apply the rule only if the rule data matches whole words or if the rule data and the detected string case match.

Click Next.

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Step 4/4 - Describe Rule

Describe Rule

Enter a short description of the rule in the edit field. Since the blocked data (character string) is not displayed in plain text when accessing the rule, the description should help you easily identify it.

Click Finish. The rule will appear in the table.

17.2.2. Defining Exceptions

There are cases when you need to define exceptions to specific identity rules. Let's consider the case when you create a rule that prevents your credit card number from being sent over HTTP (web). Whenever your credit card number is submitted on a website from your user account, the respective page is blocked. If you want, for example, to buy footwear from an online shop (which you know to be secure), you will have to specify an exception to the respective rule.

To open the window where you can manage exceptions, click Exceptions.

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Exceptions

To add an exception, follow these steps:

1. Click Add to add a new entry in the table.

2. Double-click Specify allowed address and provide the web site, the e-mail address or the IM contact that you want to add as exception.

3. Double-click Choose type and choose from the menu the option corresponding to the type of address previously provided.

■ If you have specified a web address, select HTTP.

■ If you have specified an e-mail address, select SMTP.

■ If you have specified an IM contact, select IM.

To remove an exception from the list, select it and click Remove.

Click OK to save the changes.

17.2.3. Managing Rules

You can see the rules created so far listed in the table.

To delete a rule, select it and click the Delete button.

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To edit a rule select it and click the Edit button or double-click it. A new window will appear.

Here you can change the name, description and parameters of the rule (type, data and traffic). Click OK to save the changes.

Edit Rule

17.3. Registry Control

A very important part of the Windows operating system is called the Registry. This is where Windows keeps its settings, installed programs, user information and so on.

The Registry is also used to define which programs should be launched automatically when Windows is started. Viruses often use this in order to be automatically launched when the user restarts his computer.

Registry Control keeps an eye on the Windows Registry - this is again useful for detecting Trojan horses. It will alert you whenever a program will try to modify a registry entry in order to be executed at Windows start-up.

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You can see the program that is trying to modify Windows

Registry.

If you do not recognize the program and if it seems suspicious, click Block to prevent it from modifying

Windows Registry. Otherwise, click Allow to permit the modification.

Based on your answer, a rule is created and listed in the rules table. The same action is applied whenever this program tries to modify a registry entry.

Registry Alert

Note

BitDefender will usually alert you when you install new programs that need to run after the next startup of your computer. In most cases, these programs are legitimate and can be trusted

To configure Registry Control, go to Privacy Control>Registry in the Advanced View.

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Registry Control

You can see the rules created so far listed in the table.

To delete a rule, select it and click the Delete button.

17.4. Cookie Control

Cookies

are a very common occurrence on the Internet. They are small files stored on your computer. Websites create these cookies in order to keep track of specific information about you.

Cookies are generally made to make your life easier. For example they can help the website remember your name and preferences, so that you don't have to enter them on every visit.

But cookies can also be used to compromise your privacy, by tracking your surfing patterns.

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This is where Cookie Control helps. When enabled, Cookie Control will ask for your permission whenever a new website tries to set a cookie:

You can see the name of the application that is trying to send the cookie file.

Check Remember this answer option and click Yes or

No and a rule will be created, applied and listed in the rules table. You will no longer be notified the next time when you connect to the same site.

Cookie Alert

This will help you to choose which websites you trust and which you don't.

Note

Because of the great number of cookies used on the Internet today, Cookie Control can be quite bothersome to begin with. At first, it will ask a lot of questions about sites trying to place cookies on your computer. As soon as you add your regular sites to the rule-list, surfing will become as easy as before.

To configure Cookie Control, go to Privacy Control>Cookie in the Advanced View.

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Cookie Control

You can see the rules created so far listed in the table.

Important

The rules are listed in order of their priority starting from the top, meaning the first rule has the highest priority. Drag&drop rules in order to change their priority.

To delete a rule, select it and click the Delete button. To modify the rule parameters, double-click the rule and make the desired changes in the configuration window.

To manually add a rule, click the Add button and configure the rule parameters in the configuration window.

17.4.1. Configuration Window

When you edit or manually add a rule, the configuration window will appear.

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Select Address, Action and Direction

You can set the parameters:

Domain address - type in the domain on which the rule should apply.

Action - select the action of the rule.

Action

Permit

Deny

Description

The cookies on that domain will execute.

The cookies on that domain will not execute.

Direction - select the traffic direction.

Type

Outgoing

Incoming

Both

Description

The rule applies only for the cookies that are sent out back to the connected site.

The rule applies only for the cookies that are received from the connected site.

The rule applies in both directions.

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Note

You can accept cookies but never return them by setting the action to Deny and the direction to Outgoing.

Click Finish.

17.5. Script Control

Scripts

and other codes such as

ActiveX controls

and

Java applets

, which are used to create interactive web pages, can be programmed to have harmful effects. ActiveX elements, for example, can gain total access to your data and they can read data from your computer, delete information, capture passwords and intercept messages while you're online. You should only accept active content from sites you fully know and trust.

BitDefender lets you choose to run these elements or to block their execution.

With Script Control you will be in charge of which websites you trust and which you don't. BitDefender will ask you for permission whenever a website tries to activate a script or other active content:

You can see the name of the resource.

Check Remember this answer option and click Yes or

No and a rule will be created, applied and listed in the rules table. You will no longer be notified when the same site tries to send you active content.

Script Alert

To configure Script Control, go to Privacy Control>Script in the Advanced View.

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Script Control

You can see the rules created so far listed in the table.

Important

The rules are listed in order of their priority starting from the top, meaning the first rule has the highest priority. Drag&drop rules in order to change their priority.

To delete a rule, select it and click the Delete button. To modify the rule parameters, double-click the rule and make the desired changes in the configuration window.

To manually create a rule, click the Add button and configure the rule parameters in the configuration window.

17.5.1. Configuration Window

When you edit or manually add a rule, the configuration window will appear.

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Select Address and Action

You can set the parameters:

Domain address - type in the domain on which the rule should apply.

Action - select the action of the rule.

Action

Permit

Deny

Description

The scripts on that domain will execute.

The scripts on that domain will not execute.

Click Finish.

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18. Instant Messaging (IM) Encryption

By default, BitDefender encrypts all your instant messaging chat sessions provided that:

■ Your chat partner has a BitDefender version installed that supports IM Encryption and IM Encryption is enabled for the instant messaging application used for chatting.

■ You and your chat partner use either Yahoo Messenger or Windows Live (MSN)

Messenger.

Important

BitDefender will not encrypt a conversation if a chat partner uses a web-based chat application, such as Meebo, or other chat application that supports Yahoo Messenger or MSN.

To configure instant messaging encryption, go to Encryption>IM Encryption in the

Advanced View.

Note

You can easily configure instant messaging encryption using the BitDefender toolbar from the chat window. For more information, please refer to

Integration into Messenger

(p. 34)

.

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Instant Messaging Encryption

By default, IM Encryption is enabled for both Yahoo Messenger and Windows Live

(MSN) Messenger. You can choose to disable IM Encryption for a specific chat application only or completely.

Two tables are displayed:

Encryption Exclusions - lists the user IDs and the associated IM program for which encryption is disabled. To remove a contact from the list, select it and click the

Remove button.

Current Connections - lists the current instant messaging connections (user ID and associated IM program) and whether or not they are encrypted. A connection may not be encrypted for these reasons:

• You explicitly disabled encryption for the respective contact.

• Your contact does not have installed a BitDefender version that supports IM encryption.

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18.1. Disabling Encryption for Specific Users

To disable encryption for a specific user, follow these steps:

1. Click the Add button to open the configuration window.

Adding Contacts

2. Type in the edit field the user ID of your contact.

3. Select the instant messaging application associated with the contact.

4. Click OK.

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19. Vulnerability

An important step in protecting your computer against malicious persons and applications is to keep up to date the operating system and the applications you regularly use. Moreover, to prevent unauthorized physical access to your computer, strong passwords (passwords that cannot be easily guessed) must be configured for each Windows user account.

BitDefender regularly checks your system for vulnerabilities and notifies you about the existing issues.

19.1. Status

To configure the automatic vulnerability checking or run a vulnerability check, go to

Vulnerability>Status in the Advanced View.

Vulnerability Status

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The table displays the issues covered in the last vulnerability check and their status.

You can see the action you have to take to fix each vulnerability, if any. If the action is None, then the respective issue does not represent a vulnerability.

Important

To be automatically notified about system or application vulnerabilities, keep the

Automatic Vulnerability Checking enabled.

19.1.1. Fixing Vulnerabilities

To fix a specific vulnerability, double click it and, depending on the issue, proceed as follows:

■ If Windows updates are available, click Install All System Updates to install them.

■ If an application is outdated, use the Home Page link provided to download and install the latest version of that application.

■ If a Windows user account has a weak password, force the user to change the password at the next logon or change the password yourself.

You can click Check Now and follow the wizard to fix vulnerabilities step by step.

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Step 1/6 - Select Vulnerabilities to Check

Vulnerabilities

Click Next to check the system for the selected vulnerabilities.

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Step 2/6 - Checking for Vulnerabilities

Vulnerability Check

Wait for BitDefender to finish checking for vulnerabilities.

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Step 3/6 - Change Weak Passwords

User Passwords

You can see the list of the Windows user accounts configured on your computer and the level of protection their password provides.

Click Fix to modify the weak passwords. A new window will appear.

Change Password

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Select the method to fix this issue:

Force user to change password at next login. BitDefender will prompt the user to change the password the next time the user logs on to Windows.

Change user password. You must type the new password in the edit fields.

Note

For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as # , $ or @ ).

Click OK to change the password.

Click Next.

Step 4/6 - Update Applications

Applications

You can see the list of applications checked by BitDefender and if they are up to date.

If an application is not up to date, click the provided link to download the latest version.

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Click Next.

Step 5/6 - Update Windows

Windows Updates

You can see the list of critical and non-critical Windows updates that are not currently installed on your computer. Click Install All System Updates to install all the available updates.

Click Next.

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Step 6/6 - View Results

Results

Click Close.

19.2. Settings

To configure the settings of the automatic vulnerability checking, go to

Vulnerability>Settings in the Advanced View.

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Automatic Vulnerability Checking Settings

Select the check boxes corresponding to the system vulnerabilities you want to be regularly checked.

Critical Windows Updates

Regular Windows Updates

Weak Passwords

Applications Updates

Note

If you clear the check box corresponding to a specific vulnerability, BitDefender will no longer notify you about the related issues.

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20. Game / Laptop Mode

The Game / Laptop Mode module allows you to configure the special operation modes of BitDefender:

Game Mode

temporarily modifies the product settings so as to minimize the resource consumption when you play.

Laptop Mode

prevents scheduled tasks from running when the laptop is running on battery in order to save battery power.

20.1. Game Mode

Game Mode temporarily modifies protection settings so as to minimize their impact on system performance. While in Game Mode, the following settings are applied:

■ All BitDefender alerts and pop-ups are disabled.

■ The BitDefender real-time protection level is set to Permissive.

■ Updates are not performed by default.

Note

To change this setting, go to

Update>Settings

and clear the Don't update if Game

Mode is on check box.

■ Scheduled scan tasks are by default disabled.

By default, BitDefender automatically enters Game Mode when you start a game from the BitDefender's list of known games or when an application goes to full screen. You can manually enter Game Mode using the default Ctrl+Alt+Shift+G hotkey. It is strongly recommended that you exit Game Mode when you finished playing (you can use the same default Ctrl+Alt+Shift+G hotkey).

Note

While in Game Mode, you can see the letter G over the BitDefender icon.

To configure Game Mode, go to Game / Laptop Mode>Game Mode in the Advanced

View.

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Game Mode

At the top of the section, you can see the status of the Game Mode. You can click

Enter Game Mode or Exit Game Mode to change the current status.

20.1.1. Configuring Automatic Game Mode

Automatic Game Mode allows BitDefender to automatically enter Game Mode when a game is detected. You can configure the following options:

Use the default list of games provided by BitDefender - to automatically enter

Game Mode when you start a game from the BitDefender's list of known games.

To view this list, click Manage Games and then View Allowed Games.

Enter game mode when in full screen - to automatically enter Game Mode when an application goes to full screen.

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Add the application to the game list? - to be prompted to add a new application to the game list when you leave full screen. By adding a new application to the game list, the next time you start it BitDefender will automatically enter Game Mode.

Note

If you do not want BitDefender to automatically enter Game Mode, clear the Automatic

Game Mode check box.

20.1.2. Managing the Game List

BitDefender automatically enters Game Mode when you start an application from the game list. To view and manage the game list, click Manage Games. A new window will appear.

Game List

New applications are automatically added to the list when:

■ You start a game from the BitDefender's list of known games. To view this list, click

View Allowed Games.

■ After leaving full screen, you add the application to the game list from the prompt window.

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If you want to disable Automatic Game Mode for a specific application from the list, clear its corresponding check box. You should disable Automatic Game Mode for regular applications that go to full screen, such as web browsers and movie players.

To manage the game list, you can use the buttons placed at the top of the table:

Add - add a new application to the game list.

Remove - remove an application from the game list.

Edit - edit an existing entry in the game list.

Adding or Editing Games

When you add or edit an entry from the game list, the following window will appear:

Add Game

Click Browse to select the application or type the full path to the application in the edit field.

If you do not want to automatically enter Game Mode when the selected application is started, select Disable.

Click OK to add the entry to the game list.

20.1.3. Configuring Game Mode Settings

To configure the behaviour on scheduled tasks, use these options:

Scan Task - to prevent scheduled scan tasks from running while in Game Mode.

You can choose one of the following options:

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Option

Skip Task

Postpone Task

Description

Do not run the scheduled task at all.

Run the scheduled task immediately after you exit Game

Mode.

20.1.4. Changing Game Mode Hotkey

You can manually enter Game Mode using the default Ctrl+Alt+Shift+G hotkey.

If you want to change the hotkey, follow these steps:

1. Click Advanced Settings. A new window will appear.

Advanced Settings

2. Under the Use HotKey option, set the desired hotkey:

■ Choose the modifier keys you want to use by checking one the following: Control key (Ctrl), Shift key (Shift) or Alternate key (Alt).

■ In the edit field, type the letter corresponding to the regular key you want to use.

For example, if you want to use the Ctrl+Alt+D hotkey, you must check only

Ctrl and Alt and type D.

3. Click OK to save the changes.

Note

Removing the check mark next to Use HotKey will disable the hotkey.

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20.2. Laptop Mode

Laptop Mode is especially designed for laptop and notebook users. Its purpose is to minimize BitDefender's impact on power consumption while these devices are running on battery.

While in Laptop Mode, scheduled tasks are by default not performed.

BitDefender detects when your laptop has switched to battery power and it automatically enters Laptop Mode. Likewise, BitDefender automatically exits Laptop Mode, when it detects the laptop is no longer running on battery.

To configure Laptop Mode, go to Game / Laptop Mode>Laptop Mode in the Advanced

View.

Laptop Mode

You can see whether Laptop Mode is enabled or not. If Laptop Mode is enabled,

BitDefender will apply the configured settings while the laptop is running on battery.

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20.2.1. Configuring Laptop Mode Settings

To configure the behaviour on scheduled tasks, use these options:

Scan Task - to prevent scheduled scan tasks from running while in Laptop Mode.

You can choose one of the following options:

Option

Skip Task

Postpone Task

Description

Do not run the scheduled task at all.

Run the scheduled task immediately after you exit Laptop

Mode.

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21. Network

The Network module allows you to manage the BitDefender products installed on your home computers from a single computer.

Network

Network Map

To be able to manage the BitDefender products installed on your home computers, you must follow these steps:

1. Join the BitDefender home network on your computer. Joining the network consists in configuring an administrative password for the home network management.

2. Go to each computer you want to manage and join the network (set the password).

3. Go back to your computer and add the computers you want to manage.

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21.1. Joining the BitDefender Network

To join the BitDefender home network, follow these steps:

1. Click Join/Create network. You will be prompted to configure the home management password.

Configure Password

2. Type the same password in each of the edit fields.

3. Click OK.

You can see the computer name appearing in the network map.

21.2. Adding Computers to the BitDefender Network

Before you can add a computer to the BitDefender home network, you must configure the BitDefender home management password on the respective computer.

To add a computer to the BitDefender home network, follow these steps:

1. Click Manage Network. You will be prompted to provide the local home management password.

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Enter Password

2. Type the home management password and click OK. A new window will appear.

Network

Add Computer

You can see the list of computers in the network. The icon meaning is as follows:

Indicates an online computer with no BitDefender products installed.

Indicates an online computer with BitDefender installed.

Indicates an offline computer with BitDefender installed.

3. Do one of the following:

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■ Select from the list the name of the computer to add.

■ Type the IP address or the name of the computer to add in the corresponding field.

4. Click Add. You will be prompted to enter the home management password of the respective computer.

Authenticate

5. Type the home management password configured on the respective computer.

6. Click OK. If you have provided the correct password, the selected computer name will appear in the network map.

Note

You can add up to five computers to the network map.

21.3. Managing the BitDefender Network

Once you have successfully created a BitDefender home network, you can manage all BitDefender products from a single computer.

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Network

Network Map

If you move the mouse cursor over a computer from the network map, you can see brief information about it (name, IP address, number of issues affecting the system security, BitDefender registration status).

If you right-click a computer name in the network map, you can see all the administrative tasks you can run on the remote computer.

Register this computer

Set the settings password

Run a scan task

Fix issues on this computer

Show history of this computer

Run an update on this computer now

Apply profile

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Run a Tuneup task on this computer

Set this computer as Update Server of this Network

Before running a task on a specific computer, you will be prompted to provide the local home management password.

Enter Password

Type the home management password and click OK.

Note

If you plan to run several tasks, you might want to select Don't show this message

again this session. By selecting this option, you will not be prompted again for this password during the current session.

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22. Update

New malware is found and identified every day. This is why it is very important to keep

BitDefender up to date with the latest malware signatures.

If you are connected to the Internet through broadband or DSL, BitDefender takes care of this itself. By default, it checks for updates when you turn on your computer and every hour after that.

If an update is detected, you may be asked to confirm the update or the update is performed automatically, depending on the

automatic update settings

.

The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, any vulnerability will be excluded.

Updates come in the following ways:

Updates for the antivirus engines - as new threats appear, the files containing virus signatures must be updated to ensure permanent up-to-date protection against them. This update type is also known as Virus Definitions Update.

Updates for the antispyware engines - new spyware signatures will be added to the database. This update type is also known as Antispyware Update.

Product upgrades - when a new product version is released, new features and scan techniques are introduced to the effect of improving the product's performance.

This update type is also known as Product Update.

22.1. Automatic Update

To see update-related information and perform automatic updates, go to

Update>Update in the Advanced View.

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Update

Automatic Update

Here you can see when the last check for updates and the last update were performed, as well as information about the last update performed (if successful or the errors that occurred). Also, information about the current engine version and the number of signatures is displayed.

If you open this section during an update, you can see the download status.

Important

To be protected against the latest threats keep the Automatic Update enabled.

You can get the malware signatures of your BitDefender by clicking Show Virus List.

An HTML file that contains all the available signatures will be created and opened in a web browser. You can search through the database for a specific malware signature or click BitDefender Virus List to go to the online BitDefender signature database.

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22.1.1. Requesting an Update

The automatic update can be done anytime you want by clicking Update Now. This update is also known as Update by user request.

The Update module will connect to the BitDefender update server and will verify if any update is available. If an update was detected, depending on the options set in the

Manual Update Settings

section, you will be asked to confirm the update or the update will be made automatically.

Important

It may be necessary to restart the computer when you have completed the update. We recommend doing it as soon as possible.

Note

If you are connected to the Internet through a dial-up connection, then it is recommended to regularly update BitDefender by user request.

22.1.2. Disabling Automatic Update

If you want to disable automatic update, a warning window will appear.

Update

Disable Automatic Update

You must confirm your choice by selecting from the menu how long you want the automatic update to be disabled. You can disable the automatic update for 5, 15 or

30 minutes, for an hour, permanently or until the system restart.

Warning

This is a critical security issue. We recommend you to disable automatic update for as little time as possible. If BitDefender is not updated regularly, it will not be able to protect you against the latest threats.

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22.2. Update Settings

The updates can be performed from the local network, over the Internet, directly or through a proxy server. By default, BitDefender will check for updates every hour, over the Internet, and install the available updates without alerting you.

To configure the update settings and manage proxies, go to Update>Settings in the

Advanced View.

Update

Update Settings

The update settings are grouped into 4 categories (Update Location Settings,

Automatic Update Settings, Manual Update Settings and Advanced Settings).

Each category will be described separately.

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22.2.1. Setting Update Locations

To set the update locations, use the options from the Update Location Settings category.

Note

Configure these settings only if you are connected to a local network that stores

BitDefender malware signatures locally or if you connect to the Internet through a proxy server.

For more reliable and faster updates, you can configure two update locations: a

Primary update location and an Alternate update location. By default, these locations are the same: http://upgrade.bitdefender.com.

To modify one of the update locations, provide the URL of the local mirror in the URL field corresponding to the location you want to change.

Note

We recommend you to set as primary update location the local mirror and to leave the alternate update location unchanged, as a fail-safe plan in case the local mirror becomes unavailable.

In case the company uses a proxy server to connect to the Internet, check Use proxy and then click Manage proxies to configure the proxy settings. For more information, please refer to

Managing Proxies” (p. 192)

22.2.2. Configuring Automatic Update

To configure the update process performed automatically by BitDefender, use the options in the Automatic Update Settings category.

You can specify the number of hours between two consecutive checks for updates in the Time interval field. By default, the update time interval is set to 1 hour.

To specify how the automatic update process should be performed, select one of the following options:

Silent update - BitDefender automatically downloads and implements the update.

Prompt before downloading updates - every time an update is available, you will be prompted before downloading it.

Prompt before installing updates - every time an update was downloaded, you will be prompted before installing it.

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22.2.3. Configuring Manual Update

To specify how the manual update (update by user request) should be performed, select one of the following options in the Manual Update Settings category:

Silent update - the manual update will be performed automatically in the background, without user intervention.

Prompt before downloading updates - every time an update is available, you will be prompted before downloading it.

22.2.4. Configuring Advanced Settings

To prevent the BitDefender update process from interfering with your work, configure the options in the Advanced Settings category:

Wait for reboot, instead of prompting - If an update requires a reboot, the product will keep working with the old files until the system is rebooting. The user will not be prompted for rebooting, therefore the BitDefender update process will not interfere with the user’s work.

Don't update if scan is in progress - BitDefender will not update if a scan process is running. This way, the BitDefender update process will not interfere with the scan tasks.

Note

If BitDefender is updated while a scan is in progress, the scan process will be aborted.

Don't update if game mode is on - BitDefender will not update if the game mode is turned on. In this way, you can minimize the product’s influence on system performance during games.

22.2.5. Managing Proxies

If your company uses a proxy server to connect to the Internet, you must specify the proxy settings in order for BitDefender to update itself. Otherwise, it will use the proxy settings of the administrator that installed the product or of the current user's default browser, if any.

Note

The proxy settings can be configured only by users with administrative rights on the computer or by power users (users who know the password to the product settings).

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To manage the proxy settings, click Manage proxies. The Proxy Manager window will appear.

Update

Proxy Manager

There are three sets of proxy settings:

Administrator proxy settings (detected at install time) - proxy settings detected on the administrator’s account during installation and which can be configured only if you are logged on to that account. If the proxy server requires a username and a password, you must specify them in the corresponding fields.

Current user proxy settings (from default browser) - proxy settings of the current user, extracted from the default browser. If the proxy server requires a username and a password, you must specify them in the corresponding fields.

Note

The supported web browsers are Internet Explorer, Mozilla Firefox and Opera. If you use another browser by default, BitDefender will not be able to obtain the proxy settings of the current user.

Your own set of proxy settings - proxy settings that you can configure if you are logged in as an administrator.

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The following settings must be specified:

Address - type in the IP of the proxy server.

Port - type in the port BitDefender uses to connect to the proxy server.

Username - type in a user name recognized by the proxy.

Password - type in the valid password of the previously specified user.

When trying to connect to the Internet, each set of proxy settings is tried at a time, until BitDefender manages to connect.

First, the set containing your own proxy settings will be used to connect to the Internet.

If it does not work, the proxy settings detected at installation time will be tried next.

Finally, if those do not work either, the proxy settings of the current user will be taken from the default browser and used to connect to the Internet.

Click OK to save the changes and close the window.

Click Apply to save the changes or click Default to load the default settings.

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23. Registration

To find complete information on your BitDefender product and the registration status, go to Registration in the Advanced View.

Registration

This section displays:

Product Information: the BitDefender product and version.

Registration Information: the e-mail address used to log your BitDefender account

(if configured), the current license key and how many days are left until the license expires.

23.1. Registering BitDefender Antivirus 2009

Click Register now to open the product registration window.

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Registration

You can see the BitDefender registration status, the current license key and how many days are left until the license expires.

To register BitDefender Antivirus 2009:

1. Select I want to register the product with a new key.

2. Type the license key in the edit field.

Note

You can find your license key:

■ on the CD label.

■ on the product registration card.

■ in the online purchase e-mail.

If you do not have a BitDefender license key, click the provided link to go to the

BitDefender online store and buy one.

Click Finish.

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23.2. Creating a BitDefender Account

As part of the registration process, you MUST create a BitDefender account. The

BitDefender account gives you access to BitDefender updates, free technical support and special offers and promotions. If you loose your BitDefender license key, you can log in to your account at http://myaccount.bitdefender.com

to retrieve it.

Important

You must create an account within 15 days after installing BitDefender (if you register it, the deadline is extended to 30 days). Otherwise, BitDefender will no longer update.

If you have not yet created a BitDefender account, click Create an account to open the account registration window.

Account Creation

If you do not want to create a BitDefender account at the moment, select Skip

registration and click Finish. Otherwise, proceed according to your current situation:

“I do not have a BitDefender account” (p. 198)

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“I already have a BitDefender account” (p. 198)

I do not have a BitDefender account

To create a BitDefender account, select Create a new BitDefender account and provide the required information. The data you provide here will remain confidential.

E-mail address - type in your e-mail address.

Password - type in a password for your BitDefender account. The password must be at least six characters long.

Re-type password - type in again the previously specified password.

First name - type in your first name.

Last name - type in your last name.

Country - select the country you reside in.

Note

Use the provided e-mail address and password to log in to your account at http://myaccount.bitdefender.com

.

To successfully create an account you must first activate your e-mail address. Check your e-mail address and follow the instructions in the e-mail sent to you by the

BitDefender registration service.

Optionally, BitDefender can inform you about special offers and promotions using the e-mail address of your account. Select one of the available options:

Send me all messages from BitDefender

Send me only the most important messages

Don't send me any messages

Click Finish.

I already have a BitDefender account

BitDefender will automatically detect if you have previously registered a BitDefender account on your computer. In this case, provide the password of your account.

If you already have an active account, but BitDefender does not detect it, select Sign

in to an existing BitDefender Account and provide the e-mail address and the password of your account.

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If you have forgotten your password, click Forgot your password? and follow the instructions.

Optionally, BitDefender can inform you about special offers and promotions using the e-mail address of your account. Select one of the available options:

Send me all messages from BitDefender

Send me only the most important messages

Don't send me any messages

Click Finish.

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