Manage the product. HP Color LaserJet Pro MFP M476 series, CF385A#BGJ, MFP M476 Color LaserJet Pro
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8 Manage the product
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Use HP Web Services applications
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Change the product connection type (Windows)
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Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
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Advanced configuration with HP Utility for Mac OS X
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Go to www.hp.com/support/colorljMFPM476 for HP's all-inclusive help for your product:
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Solve problems.
● Download software updates.
●
Join support forums.
● Find warranty and regulatory information.
You can also go to www.hp.com/support for Worldwide support and other HP products.
ENWW 65
Use HP Web Services applications
Several innovative applications are available for this product that you can download directly from the
Internet. For more information and to download these applications go to the HP Connected Web site at www.hpconnected.com
.
To use this feature, the product must be connected to a computer or network that has an Internet connection. HP Web Services must be enabled on the product. Follow this procedure to enable HP Web
Services:
1.
From the Home screen on the product control panel, touch the Web Services button.
2.
Touch the Enable Web Services button.
After you download an application from the HP Connected Web site, it is available in the Apps menu on the product control panel. This process enables both HP Web Services and the Apps menu.
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Change the product connection type (Windows)
If you are already using the product and you wish to change the way it is connected, use the Reconfigure
your HP Device shortcut on your computer desktop to change the connection. For example, you can reconfigure the product to use a different wireless address, to connect to a wired or wireless network, or change from a network connection to a USB connection. You can change the configuration without inserting the product CD. After you select the type of connection you wish to make, the program goes directly to the portion of the product setup procedure that needs to change.
ENWW Change the product connection type (Windows) 67
HP Device Toolbox (Windows)
Use the HP Device Toolbox for Windows to check product status or to view or change product settings from your computer. This tool opens the HP Embedded Web Server for the product.
NOTE:
This tool is available only if you performed a full installation when you installed the product.
Depending on how the product is connected, some features might not be available.
1.
Click the Start button, and then click the Programs item.
2.
Click your HP product group, and then click the HP Device Toolbox item.
Tab or section
Home tab
Provides product, status, and configuration information.
System tab
Provides the ability to configure the product from your computer.
Print tab
Provides the ability to change default print settings from your computer.
Description
● Device Status: Shows the product status and shows the approximate percent life remaining of HP supplies.
●
Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply life remaining can vary. Consider having a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced unless the print quality is no longer acceptable.
● Device Configuration: Shows the information found on the product configuration page.
●
Network Summary: Shows the information found on the product network configuration page.
● Reports: Print the configuration and supplies status pages that the product generates.
●
Event Log: Shows a list of all product events and errors.
● Device Information: Provides basic product and company information.
● Paper Setup: Change the default paper-handling settings for the product.
● Print Quality: Change the default print-quality settings for the product.
● EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
Down mode. Configure which events cause the product to wake.
● Paper Types: Configure print modes that correspond to the paper types that the product accepts.
● System Setup: Change the system defaults for the product.
● Service: Perform the cleaning procedure on the product.
● Save and Restore: Save the current settings for the product to a file on the computer.
Use this file to load the same settings onto another product or to restore these settings to this product at a later time.
● Administration: Set or change the product password. Enable or disable product features.
NOTE:
The System tab can be password-protected. If this product is on a network, always consult with the administrator before changing settings on this tab.
●
Printing: Change the default product print settings, such as number of copies and paper orientation. These are the same options that are available on the control panel.
● PCL5c: View and change the PCL5c settings.
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PostScript: Turn off or on the Print PS Errors feature.
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Tab or section
Scan tab
Networking tab
Provides the ability to change network settings from your computer.
HP Web Services tab
HP Smart Install tab
Description
Configure the Scan to Network Folder and Scan to E-mail features.
● Network Folder Setup: Configure folders on the network to which the product can save a scanned file.
● Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.
● Outgoing E-mail Profiles: Set an email address that will appear as the “from” address for all emails sent from the product. Configure the SMTP Server information.
● E-mail Address Book: Add or delete entries in the email address book.
● E-mail Options: Configure a default subject line and body text. Configure default scan settings for emails.
Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network. It also allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the product is directly connected to a computer.
Use this tab to set up and use various Web tools with the product.
Use this tab to disable HP Smart Install or to download and install the product software.
ENWW HP Device Toolbox (Windows) 69
HP Utility for Mac OS X
Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer.
You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network.
Open HP Utility
1.
At the computer, open the Apple menu, click the System Preferences menu, and then click the Print
& Fax icon or the Print & Scan icon.
2.
Select the product in the left side of the window.
3.
Click the Options & Supplies button.
4.
Click the Utility tab.
5.
Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar is at the top of every page. It includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen.
● All Settings: Click this button to return to the HP Utility main page.
●
HP Support: Click this button to open a browser and go to the HP support Web site for the product.
● Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
● Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility.
Menu
Information And Support
Item
Supplies Status
Device Information
File Upload
Description
Show the product supplies status and provides links for ordering supplies online.
Show information about the currently selected product, including the product Service ID (if assigned), the firmware version (FW
Version), the Serial Number, and the IP address.
Transfer files from the computer to the product. You can upload the following types of files:
● HP LaserJet printer command language (.PRN)
● Portable document format (.PDF)
● Postscript (.PS)
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Text (.TXT)
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Menu
Printer Settings
Information
Scan Settings
Item
HP Connected
Upload Fonts
Auto-off
Network Settings
Supplies Management
Trays Configuration
Additional Settings
Message Center
Scan to E-mail
Scan to Network Folder
Description
Access the HP Connected Web site.
Upload fonts from your computer to the product.
Configure the product to automatically turn off after a period of inactivity. You can adjust the number of minutes after which the product turns off.
Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings.
Configure how the product should behave when supplies are nearing the end of their estimated life.
Change paper size and type for each of the trays.
Open the HP Embedded Web Server (EWS) for the product.
NOTE:
USB connections are not supported.
Display error events that have occurred with the product.
Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to email.
NOTE:
USB connections are not supported.
Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a network folder.
NOTE:
USB connections are not supported.
ENWW HP Utility for Mac OS X 71
Use HP Web Jetadmin software
HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specific product features.
Go to www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about upgrades.
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Configure IP network settings
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●
View or change network settings
●
Rename the product on a network
●
Manually configure IPv4 TCP/IP parameters from the control panel
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com
.
View or change network settings
Use the HP Embedded Web Server to view or change IP configuration settings.
1.
Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the product control panel, touch the Network button to display the IP address or host name.
b.
Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
2.
Click the Networking tab to obtain network information. Change settings as needed.
Rename the product on a network
If you want to rename the product on a network so that it can be uniquely identified, use the HP Embedded
Web Server.
1.
Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the product control panel, touch the Network button to display the IP address or host name.
b.
Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
2.
Open the System tab.
ENWW Configure IP network settings 73
3.
On the Device Information page, the default product name is in the Device Status field. You can change this name to uniquely identify this product.
NOTE:
Completing the other fields on this page is optional.
4.
Click the Apply button to save the changes.
Manually configure IPv4 TCP/IP parameters from the control panel
Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway.
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Scroll to and touch the Network Setup menu.
3.
Touch the TCP/IP Config menu, and then touch the Manual button.
4.
Use the keypad on the touchscreen to enter the IP address, and touch the OK button. Touch the Yes button to confirm.
5.
Use the keypad on the touchscreen to enter the subnet mask, and touch the OK button. Touch the Yes button to confirm.
6.
Use the keypad on the touchscreen to enter the default gateway, and touch the OK button. Touch the
Yes button to confirm.
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Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
Use the HP Embedded Web Server to manage printing functions from your computer instead of the product control panel.
●
View product status information
● Determine the remaining life for all supplies and order new ones
●
View and change tray configurations
● View and change the product control-panel menu configuration
●
View and print internal pages
● Receive notification of product and supplies events
●
View and change network configuration
The HP Embedded Web Server works when the product is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based product connections. You do not have to have Internet access to open and use the HP Embedded Web Server.
When the product is connected to the network, the HP Embedded Web Server is automatically available.
NOTE:
HP Device Toolbox is available only if you performed a full installation when you installed the product. Depending on how the product is connected, some features might not be available.
NOTE:
The HP Embedded Web Server is not accessible beyond the network firewall.
Open the HP Embedded Web Server (EWS) from the Start menu
1.
Click the Start button, and then click the Programs item.
2.
Click your HP product group, and then click the HP Device Toolbox item.
Open the HP Embedded Web Server (EWS) from a Web browser
1.
From the Home screen on the product control panel, touch the Network button to display the IP address or host name.
2.
Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 75
Tab or section
Home tab
Provides product, status, and configuration information.
System tab
Provides the ability to configure the product from your computer.
Print tab
Provides the ability to change default print settings from your computer.
Fax tab
(Fax products only)
Description
● Device Status: Shows the product status and shows the approximate percent life remaining of HP supplies.
● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply life remaining can vary. Consider having a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced unless the print quality is no longer acceptable.
● Device Configuration: Shows the information found on the product configuration page.
● Network Summary: Shows the information found on the product network configuration page.
● Reports: Print the configuration and supplies status pages that the product generates.
● Event Log: Shows a list of all product events and errors.
● Device Information: Provides basic product and company information.
●
Paper Setup: Change the default paper-handling settings for the product.
● Print Quality: Change the default print-quality settings for the product.
●
EcoSMART Console: Change the default times for entering Sleep mode or Auto Power
Down mode. Configure which events cause the product to wake.
● Paper Types: Configure print modes that correspond to the paper types that the product accepts.
●
System Setup: Change the system defaults for the product.
● Service: Perform the cleaning procedure on the product.
●
Save and Restore: Save the current settings for the product to a file on the computer.
Use this file to load the same settings onto another product or to restore these settings to this product at a later time.
● Administration: Set or change the product password. Enable or disable product features.
NOTE:
The System tab can be password-protected. If this product is on a network, always consult with the administrator before changing settings on this tab.
● Printing: Change the default product print settings, such as number of copies and paper orientation. These are the same options that are available on the control panel.
● PCL5c: View and change the PCL5c settings.
● PostScript: Turn off or on the Print PS Errors feature.
● Receive Options: Configure how the product handles incoming faxes.
●
Phone Book: Add or delete entries in the fax phone book.
● Junk Fax List: Set fax numbers to block from sending faxes to the product.
●
Fax Activity Log: Review recent fax activity for the product.
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Tab or section
Scan tab
(MFP products only)
Networking tab
(Network-connected products only)
Provides the ability to change network settings from your computer.
HP Web Services tab
HP Smart Install tab
Description
Configure the Scan to Network Folder and Scan to E-mail features.
● Network Folder Setup: Configure folders on the network to which the product can save a scanned file.
● Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.
● Outgoing E-mail Profiles: Set an email address that will appear as the “from” address for all emails sent from the product. Configure the SMTP Server information.
● E-mail Address Book: Add or delete entries in the email address book.
● E-mail Options: Configure a default subject line and body text. Configure default scan settings for emails.
Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network. It also allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the product is directly connected to a computer.
Use this tab to set up and use various Web tools with the product.
Use this tab to disable HP Smart Install or to download and install the product software.
ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 77
Advanced configuration with HP Utility for Mac OS X
Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer.
You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network.
Open HP Utility
1.
At the computer, open the Apple menu, click the System Preferences menu, and then click the Print
& Fax icon or the Print & Scan icon.
2.
Select the product in the left side of the window.
3.
Click the Options & Supplies button.
4.
Click the Utility tab.
5.
Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar is at the top of every page. It includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen.
● All Settings: Click this button to return to the HP Utility main page.
●
HP Support: Click this button to open a browser and go to the HP support Web site for the product.
● Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
● Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility.
Menu
Information And Support
Description
● Supplies Status: Show the product supplies status and provides links for ordering supplies online.
● Device Information: Show information about the currently selected product, including the product Service ID (if assigned), the firmware version (FW Version), the Serial Number, and the IP address.
● File Upload: Transfer files from the computer to the product. You can upload the following types of files:
◦
◦ HP LaserJet printer command language (.PRN)
Portable document format (.PDF)
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ENWW
Menu
Printer Settings
Information
Fax Settings
(fax models only)
Scan Settings
(MFP products only)
Description
◦
◦
Postscript (.PS)
Text (.TXT)
● HP Connected: Access the HP Connected Web site.
● Upload Fonts: Upload fonts from your computer to the product.
● Auto-off: Configure the product to automatically turn off after a period of inactivity. You can adjust the number of minutes after which the product turns off.
●
Network Settings: Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings.
● Supplies Management: Configure how the product should behave when supplies are nearing the end of their estimated life.
●
Trays Configuration: Change paper size and type for each of the trays.
● Additional Settings: Open the HP Embedded Web Server (EWS) for the product.
NOTE:
USB connections are not supported.
Message Center: Display error events that have occurred with the product.
● Basic Fax Settings: Set up the fields in the fax header and configure how the product answers incoming calls.
●
Junk Fax Blocking: Store the fax numbers you want to block.
● Fax Forwarding: Set up the product to send the incoming faxes to a different number.
●
Fax Logs: View the logs of all faxes.
● Fax Speed Dials: Add fax numbers to the speed dial list.
● Scan to E-mail: Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to email.
● Scan to Network Folder: Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a network folder.
NOTE:
USB connections are not supported.
Advanced configuration with HP Utility for Mac OS X 79
HP Web Jetadmin
HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specific product features.
Go to www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about upgrades.
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Product security features
The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product.
For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting . The site provides links to white papers and FAQ documents about security features.
Set or change the product password using the HP Embedded Web Server
Use the HP Embedded Web Server to set a password or change an existing password for a product on a network.
1.
Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the product control panel, touch the Network button to display the IP address or host name.
b.
Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
2.
Click the System tab, and click either the Product Security or the Administration link.
NOTE:
If a password has previously been set, you are prompted to provide the password. Enter the password, and then click the Apply button.
3.
Enter the new password in the Password box and in the Confirm Password box.
4.
At the bottom of the window, click the Apply button to save the password.
NOTE:
For products connected with a USB cable to a Windows computer, use the HP Device Toolbox to change the product password:
1.
Click the Start button, and then click the Programs item.
2.
Click your HP product group, and then click the HP Device Toolbox item.
3.
Click the System tab.
4.
Click Administration, and locate the area to change the password.
ENWW Product security features 81
Economy settings
●
●
●
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.
NOTE:
If this option is not available in your print driver, you can set it using the HP Embedded Web Server.
1.
From the software program, select the Print option.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Click the EconoMode check box.
Set the Sleep Delay
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Open the following menus:
● System Setup
● Energy Settings
● Sleep Delay
3.
Select the time for the sleep delay.
NOTE:
The default value is 15 Minutes .
Set the Auto Power Down delay
NOTE:
This setting is not available on all products.
1.
From the Home screen on the product control panel, touch the Setup button.
2.
Open the following menus:
● System Setup
● Energy Settings
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●
Auto Power Down
● Power Down Delay
3.
Select the time for the power-down delay.
NOTE:
The default value is 30 Minutes .
4.
The product automatically wakes from the auto power-down mode when it receives jobs or when you touch the screen on the product control panel. You can change which events cause the product to wake.
Open the following menus:
●
System Setup
● Energy Settings
●
Auto Power Down
● Wake Events
To turn off a wake event, select the event, clear the check box next to it and then touch the Done button.
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Update the firmware
HP offers periodic product updates, new Web Services apps, and new features to existing Web Services apps.
Follow these steps to update the product firmware for a single product. When you update the firmware, Web
Service apps will update automatically.
There are two supported methods to perform a firmware update on this product. Use only one of the following methods to update the product firmware.
Method one: Update the firmware using the control panel
Use these steps to load the firmware from the control panel (for network-connected products only), and/or set the product to automatically load future firmware updates. For USB-connected products, skip to method two.
1.
Make sure the product is connected to a wired (Ethernet) or wireless network with an active Internet connection.
NOTE:
The product must be connected to the internet to update the firmware via a network connection.
2.
From the Home screen on the product control panel, open the Setup menu.
● For touchscreen control panels, touch the Setup button.
●
For standard control panels, press the left or right arrow button.
3.
Scroll to and open the Service menu, and then open the LaserJet Update menu.
NOTE:
If the LaserJet Update option is not listed, use method two.
4.
Check for updates.
● For touchscreen control panels, touch Check for Updates Now .
●
For standard control panels, select Check for Update.
NOTE:
The product automatically checks for an update, and if a newer version is detected, the update process automatically starts.
5.
Set the product to automatically update the firmware when updates become available.
From the Home screen on the product control panel, open the Setup menu.
● For touchscreen control panels, touch the Setup button.
● For standard control panels, press the left or right arrow button.
Scroll to and open the Service menu, open the LaserJet Update menu, and then select the Manage
Updates menu.
Set the product to automatically update the firmware.
● For touchscreen control panels, set the Allow Updates option to YES , and then set the Check automatically option to ON .
● For standard control panels, set the Allow Updates option to YES, and then set the Automatic
Check option to ON.
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Method two: Update the firmware using the Firmware Update Utility
Use these steps to manually download and install the Firmware Update Utility from HP.com.
NOTE:
This method is the only firmware update option available for products connected to the computer via a USB cable. It also works for products connected to a network.
1.
Go to www.hp.com/go/support , click the Drivers & Software link, type the product name in the search field, press the ENTER button, and then select the product from the list of search results.
2.
Select the operating system.
3.
Under the Firmware section, locate the Firmware Update Utility.
4.
Click Download, click Run, and then click Run again.
5.
When the utility launches, select the product from the drop-down list, and then click Send Firmware.
NOTE:
To print a configuration page to verify the installed firmware version before or after the update process, click Print Config.
6.
Follow the on-screen instructions to complete the installation, and then click the Exit button to close the utility.
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