A Quick Look at the Features
Here are brief descriptions of some features, including what each one does and how you might want to use it. The first features are voice features followed by display features. You will have the Conference, Drop, Hold, Message, Mute, Select Ring, Self-
Test, Shift, and Transfer voice features, and Message Retrieval and Normal display features. In addition, you may have many of the other features listed here; your
System Manager can advise you.
Voice Features
Abbreviated Dialing (AD)
Allows you to store selected telephone numbers as 3 or fewer digits for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are 3 possible types of lists — personal, group, and system — and you can have a total of 3 lists. Numbers on a personal list are programmable by you; numbers on all other lists are programmable only by the System Manager. Use this feature as a timesaver for dialing frequently called, lengthy, or emergency numbers. Note: Check with your
System Manager for the types of lists you have and how many of each.
Automatic Callback
Sends you a special 3-burst ring tone indicating that a previously busy extension is now available. Use to avoid constant redialing when you want to speak to someone who is frequently busy on the telephone. Note: You can use this feature only for extensions, not outside numbers.
Bridging
Permits you to answer or join calls to someone else’s extension by pressing a bridged appearance button on your voice terminal. This button can be any call appearance labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated coworker.
Call Coverage
Provides automatic redirection of certain calls to your voice terminal for answering. (Your System Manager determines which calls will be sent to you.)
Use to answer calls for other extensions for whom you provide coverage. Call
Coverage can also automatically redirect your calls when your voice terminal is busy, you are out of the office, or you have pressed the Send All Calls button.
Call Forwarding — Busy/Don’t Answer
Temporarily forwards all your calls to another extension or to the attendant if your voice terminal is busy or you do not answer your calls within a preset number of rings. Use when you want your calls to be forwarded to a telephone number of your choice.
Call Forwarding — Follow Me
Temporarily forwards all your calls to another extension or to an outside number, depending on your system. Use when you want your calls to be automatically forwarded to a telephone number of your choice.
Call Park
Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you want to complete a call from a different location. Also, if the call received is for someone else, use it to hold the call until the called party can answer from the nearest available voice terminal.
Call Pickup
Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System
Manager.
Conference
Allows you to add a third party to a call, so that you can conduct a 3way conversation. (If you want to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion.
Drop
Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset for another action after ending a call.
Hold
Puts a call in a holding state until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call that you don’t want to drop, but have to interrupt briefly to do something else.
Intercom (Automatic/Dial)
Gives you quick access to specified voice terminals. With
Automatic Intercom, you can call predetermined persons, by pressing a single feature button. With Dial Intercom, you can call any member of a predetermined group by pressing a feature button and then dialing the group member’s 2- or 3-digit code.
Last Number Dialed
Automatically redials the last number you dialed, either an extension or an outside number. Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your System Manager to see if the feature is available in your system.
Leave Word Calling (LWC)
Leaves a message for another extension to call you back.
The called party will be able to dial message center, AUDIX, or a covering user to retrieve a short, standard message that gives your name and extension, the date and time you called, and the number of times you called. Use any time you want to have someone call you back; it will help cut down on repeated call attempts.
Message Retrieval
Lets you know that a caller has left a message for you when the message light goes on. You can then follow your System Manager’s local message
retrieval procedures to get your message. See the Message Retrieval procedures
under the Display Features heading.
Mute
Allows you to turn off the microphone of the speakerphone or the handset so that the caller cannot hear you.
Priority Calling
Allows you to call another extension with a distinctive 3-burst ring to indicate that your call requires immediate attention. Use when you have important or timely information for someone.
Select Ring
Allows you to select your own personalized ring from among 8 available ringing patterns. Use to distinguish your ring from that of other nearby voice terminals.
Self-Test
Allows you to test the operation of the lights and ringer of your voice terminal.
Send All Calls
Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not want to be interrupted by telephone calls.
Shift
Allows you to access the top-labeled features on split-labeled, shiftable buttons, including Select Ring. Use whenever you need to access one of these features.
Speaker
Allows you to place calls or access other voice features without lifting the handset. However, in order to speak to the other party, you must lift the handset.
Use with features that require listening only, such as on-hook dialing, monitoring calls, on hold, and group listening situations. Note: Your voice terminal has either the
Speaker (listen-only) or the Speakerphone function. Check with the System Manager.
Speakerphone
Allows you to place calls or access other voice features without lifting the handset. Use any time you prefer hands-free communication, both speaking and listening or for group listening. Note: Your voice terminal may be set for the Speaker
(listen-only) feature. Check with the System Manager.
Terminal Busy Indication
Provides a visual indication of the busy (off-hook) or idle
(on-hook) status of a specified voice terminal. Use this information when servicing calls for another person. For example, if you are a secretary servicing your supervisor’s calls, use this feature to see whether your supervisor’s extension is busy or idle.
Transfer
Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number.
Display Features
Note:
These features can be used only with a 7406D05A voice terminal, the 7406BIS voice terminal with a display.
Inspect
Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls.
Message Retrieval
Allows you to retrieve messages left for you that have lit your message light. Will also let you retrieve messages for other voice terminals not equipped with a display (if you are authorized as a systemwide message retriever by your System Manager). Use to quickly and conveniently check messages, even when you are already on a call.
Normal
Identifies current call appearance, calling/called party, and calling/called number. Use to see who is calling you and, when placing a call, to verify the number you have dialed.
Time
Shows you the date and time, and with the Elapsed Timer button, allows you to measure elapsed time. Use as a handy calendar and clock, and to keep track of time spent on a call or task.
