BlackBerry Enterprise Server Express for Microsoft Exchange Feature and Technical Overview

BlackBerry Enterprise Server Express for Microsoft Exchange Feature and Technical Overview

Feature and Technical Overview

BlackBerry Enterprise Server architecture

BlackBerry Enterprise Server architecture

2

Architecture: BlackBerry Enterprise Server Express

The BlackBerry® Enterprise Server Express consists of various components that are designed to perform the following actions:

• Permit BlackBerry device users to access your organization's tools and data from BlackBerry devices and run your organization's applications on devices

• Monitor other BlackBerry Enterprise Server Express components

• Process, route, compress, and encrypt data

• Communicate with the wireless network

9

Feature and Technical Overview

Architecture: BlackBerry Enterprise Server Express

10

Feature and Technical Overview

Architecture: BlackBerry Enterprise Server Express

Component Description

BlackBerry Administration Service The BlackBerry Administration Service connects to the BlackBerry

Configuration Database. You can use the BlackBerry Administration Service to manage the BlackBerry Domain, which includes BlackBerry Enterprise

Server Express components, user accounts, and features for BlackBerry device administration.

BlackBerry Mail Store Service The BlackBerry Mail Store Service connects to the messaging servers in your organization's environment and retrieves the contact information that the

BlackBerry Administration Service requires to search for user accounts on the messaging servers.

You install a BlackBerry Mail Store Service when you install a BlackBerry

Enterprise Server Express. The BlackBerry Mail Store Service connects to the messaging server using the same connection information that the

BlackBerry Enterprise Server Express uses. The BlackBerry Administration

Service is designed to communicate with the BlackBerry Mail Store Service using RPC.

BlackBerry Attachment Service The BlackBerry Attachment Service converts supported message attachments to a format that users can view on their devices.

BlackBerry Configuration Database The BlackBerry Configuration Database is a relational database that contains configuration information that BlackBerry Enterprise Server

Express components use. For example, the BlackBerry Configuration

Database includes the following information:

• details about the connection from a BlackBerry Enterprise Server

Express to the wireless network

• user list

• address mappings between PINs and email addresses for BlackBerry

MDS Connection Service push features

BlackBerry Controller

BlackBerry Dispatcher

The BlackBerry Controller monitors the BlackBerry Enterprise Server

Express components and restarts them if they stop responding.

The BlackBerry Dispatcher compresses and encrypts all data that devices send and receive. The BlackBerry Dispatcher sends the data through the

BlackBerry Router, to and from the wireless network.

BlackBerry MDS Connection Service The BlackBerry MDS Connection Service permits users to access web content, the Internet, or your organization's intranet, and also permits applications on devices to connect to your organization's application servers or content servers for application data and updates.

BlackBerry Messaging Agent The BlackBerry Messaging Agent connects to the IMAP server so that users can activate their devices over the wireless network. The BlackBerry

Messaging Agent connects to your organization's messaging server to provide messaging services, calendar management, address lookups,

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Feature and Technical Overview

Architecture: BlackBerry Enterprise Server Express

Component Description

BlackBerry Policy Service attachment viewing, attachment downloading, and encryption key generation. The BlackBerry Messaging Agent also acts as a gateway so that the BlackBerry Synchronization Service can access organizer data on the messaging server. The BlackBerry Messaging Agent synchronizes configuration data between the BlackBerry Configuration Database and the

BlackBerry profiles database. The BlackBerry Messaging Agent synchronizes configuration data between the BlackBerry Configuration Database and user mailboxes. The BlackBerry Messaging Agent synchronizes configuration data between the BlackBerry Configuration Database and the message store databases.

The BlackBerry Policy Service performs administration services over the wireless network. It sends IT policies and IT administration commands and provisions service books. IT policies and IT administration commands specify security, settings for synchronizing data over the wireless network, and other configuration settings on devices. The BlackBerry Policy Service also sends service books to devices to configure settings for features and components on devices.

BlackBerry Router The BlackBerry Router connects to the wireless network to send data to and from devices. It also sends data over your organization's network to devices that users connected to computers that host the BlackBerry® Device

Manager.

BlackBerry Synchronization Service The BlackBerry Synchronization Service synchronizes organizer data between BlackBerry devices and the messaging server over the wireless network.

BlackBerry® Web Desktop Manager The BlackBerry Web Desktop Manager is a web-based application that permits users to manage their devices. For example, users can activate devices, back up and restore data, select messaging options, synchronize data, and install applications. The BlackBerry Web Desktop Manager organization's application server or content server messaging server includes the BlackBerry Device Manager.

Your organization's application server or content server provides push applications and intranet content that the BlackBerry MDS Services use.

The messaging server stores email accounts.

user's computer that hosts the

BlackBerry Device Manager

The user's computer that hosts the BlackBerry Device Manager permits users to connect their devices to their computers using a serial connection or USB connection. The BlackBerry Enterprise Server Express and devices use the connection to send data between each other.

Data traffic from devices bypasses the wireless network when devices are connected to users' computers. The BlackBerry Device Manager connects to the BlackBerry Router, which sends data directly to devices.

12

Feature and Technical Overview

Architecture: Remote BlackBerry MDS Connection Service

Component Description

Users can install the BlackBerry Device Manager when they install the

BlackBerry® Desktop Software or at another time. The BlackBerry Device

Manager is an optional component, but it is required to support a bypass connection to the BlackBerry Router.

Architecture: Remote BlackBerry MDS Connection Service

You can install the BlackBerry® MDS Connection Service on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server Express. The BlackBerry MDS Connection Service can use increased system resources when it processes requests for content. You can install the BlackBerry MDS Connection Service on a remote computer to minimize the impact on the delivery of messages and data, support multiple BlackBerry Enterprise Server

Express instances, or create a BlackBerry MDS Connection Service pool that can support multiple BlackBerry

Enterprise Server Express instances.

Component Description

BlackBerry Administration Service The BlackBerry Administration Service permits you to manage the

BlackBerry MDS Connection Service, configure the central push server, and configure the browsing and application features.

BlackBerry Configuration Database The BlackBerry Configuration Database contains the configuration data that the BlackBerry MDS Connection Service uses.

13

Feature and Technical Overview

Architecture: Remote BlackBerry Router

Component Description

BlackBerry Enterprise Server

Express

The BlackBerry Enterprise Server Express encrypts and compresses content data that BlackBerry devices receive, and decompresses and decrypts content data that BlackBerry devices send.

BlackBerry MDS Connection Service The BlackBerry MDS Connection Service processes requests for web content from the BlackBerry® Browser or a BlackBerry Java® Application, and it manages the connections between a BlackBerry® Application and the application that is located on your organization’s application servers, web servers, or databases.

BlackBerry Router organization's application servers or content servers proxy servers

The BlackBerry Router connects to the wireless network to send content to and from BlackBerry devices.

Your organization's application servers or content server provide push applications and intranet content for the BlackBerry MDS Services.

Proxy servers authenticate the BlackBerry Browser or a BlackBerry Java

Application before they can access push applications or content data.

Architecture: Remote BlackBerry Router

You can install the BlackBerry® Router on a computer that is separate from the computer that hosts the BlackBerry®

Enterprise Server Express. You can install the BlackBerry Router on a remote computer if you want to support multiple

BlackBerry Enterprise Server Express instances, or if your organization's security policy requires that internal systems cannot make connections directly to the Internet and all systems must connect through another system in the DMZ.

The BlackBerry Router does not use many system resources, but it is a critical connection point for the BlackBerry®

Enterprise Solution.

If you install the BlackBerry Router in the DMZ, you can permit users to log in to your organization's LAN remotely and you can deploy BlackBerry devices through a computer that is running the BlackBerry® Device Manager.

14

Feature and Technical Overview

Architecture: Remote BlackBerry Administration Service

Component Description

BlackBerry Configuration Database The BlackBerry Configuration Database contains configuration data that the

BlackBerry Administration Service manages.

BlackBerry Device Manager The BlackBerry Device Manager permits BlackBerry devices to connect to the BlackBerry Router.

BlackBerry Enterprise Server

Express

BlackBerry Router

The BlackBerry Enterprise Server Express encrypts and compresses data that BlackBerry devices receive, and decompresses and decrypts data that

BlackBerry devices send.

The BlackBerry Router connects to the wireless network to send data to and from BlackBerry devices.

Architecture: Remote BlackBerry Administration Service

You can install the BlackBerry® Administration Service on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server Express. The BlackBerry Administration Service can use increased system resources when it processes requests. You can install the BlackBerry Administration Service remotely to minimize the impact on the delivery of messages and data, or to create a BlackBerry Administration Service pool to support multiple

BlackBerry Enterprise Server Express instances.

You can install the BlackBerry® Web Desktop Manager with the BlackBerry Administration Service. You can install the BlackBerry Web Desktop Manager separately to make sure that BlackBerry device users cannot access the computer that hosts the BlackBerry Enterprise Server Express.

15

Feature and Technical Overview

Architecture: Remote BlackBerry Attachment Service

Component Description

BlackBerry Administration Service The BlackBerry Administration Service permits you to manage the

BlackBerry Enterprise Server Express, user accounts, and BlackBerry devices.

BlackBerry Configuration Database The BlackBerry Configuration Database contains configuration data that the

BlackBerry Enterprise Server

Express

BlackBerry Router

BlackBerry Administration Service manages.

The BlackBerry Enterprise Server Express encrypts and compresses data that BlackBerry devices receive, and decompresses and decrypts data that

BlackBerry devices send.

The BlackBerry Router connects to the wireless network to send data to and from BlackBerry devices.

BlackBerry Web Desktop Manager The BlackBerry Web Desktop Manager permits users to activate and manage their BlackBerry devices, back up and restore data, configure email settings, update the BlackBerry® Device Software, and install new applications.

Architecture: Remote BlackBerry Attachment Service

You can install the BlackBerry® Attachment Service on a computer that is separate from the computer that hosts the

BlackBerry® Enterprise Server Express. You can install the BlackBerry Attachment Service remotely if you want to increase the number of conversion requests that can occur concurrently without impacting message delivery, or to support multiple BlackBerry Enterprise Server Express instances.

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Feature and Technical Overview

Architecture: BlackBerry Web Desktop Manager

Component Description

BlackBerry Administration Service The BlackBerry Administration Service permits you to manage the

BlackBerry Attachment Service instances and set up attachment conversion

BlackBerry Attachment Service features.

The BlackBerry Attachment Service converts the attachment and returns the attachment data to the BlackBerry Attachment Connector.

BlackBerry Configuration Database The BlackBerry Configuration Database contains the conversion data that the BlackBerry Attachment Service uses when processing attachment data.

BlackBerry Enterprise Server

Express

BlackBerry Router

The BlackBerry Enterprise Server Express receives requests to convert message attachments from BlackBerry devices and uses the BlackBerry

Attachment Connector to send the attachment data to a BlackBerry

Attachment Service instance for conversion. After the BlackBerry

Attachment Service instance returns the converted attachment to the

BlackBerry Attachment Connector, the BlackBerry Enterprise Server

Express sends the attachment data to the user's BlackBerry device for viewing.

The BlackBerry Router connects to the wireless network to send email messages and attachments to and from BlackBerry devices.

Architecture: BlackBerry Web Desktop Manager

The BlackBerry® Web Desktop Manager consists of server-side services that are installed with the BlackBerry

Administration Service and Microsoft® ActiveX® controls that are installed on the browser of the BlackBerry device user's computer. HTTPS authentication secures the connection between the server and the browser.

17

Feature and Technical Overview

Architecture: BlackBerry Web Desktop Manager

18

Component Description

BlackBerry Administration Service The BlackBerry Administration Service is a web application that is a required component of the BlackBerry® Enterprise Server Express. Administrators use the BlackBerry Administration Service to manage user accounts; assign user groups, administrator roles, software configurations, and IT policies to user accounts; and manage servers and components in a BlackBerry

Domain.

The BlackBerry Enterprise Server Express encrypts and compresses data BlackBerry Enterprise Server

Express that BlackBerry devices receive, and decompresses and decrypts data that

BlackBerry devices send.

BlackBerry Configuration Database The BlackBerry Configuration Database is a relational database that contains configuration information, such as BlackBerry Enterprise Server messaging server user's computer with BlackBerry

Web Desktop Manager browser application

BlackBerry Administration Service and BlackBerry Web Desktop

Manager services

Express connection details and user information.

The messaging server stores the email accounts of the BlackBerry device users.

The BlackBerry Web Desktop Manager browser application is the Microsoft

ActiveX controls that a user installs in a browser to manage the BlackBerry device.

The BlackBerry Administration Service and BlackBerry Web Desktop

Manager services provide the server-side services for the BlackBerry Web

Desktop Manager browser application.

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