Drives. HP G62-340, G62-372US, G62-b00 Notebook PC series, PRESARIO CQ62-200SL, CQ62-410US, PRESARIO CQ62-a10ER, G62-219WM, CQ62-238DX

Add to My manuals
126 Pages

advertisement

Drives. HP G62-340, G62-372US, G62-b00 Notebook PC series, PRESARIO CQ62-200SL, CQ62-410US, PRESARIO CQ62-a10ER, G62-219WM, CQ62-238DX | Manualzz

6 Drives

Handling drives

Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

CAUTION:

To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Handle a drive carefully; do not drop a drive or place items on it.

Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

An external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub.

Do not enter information using the keyboard or move the computer while the optical drive is writing to a disc. The write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damage a drive.

64 Chapter 6 Drives

Optical drive

Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, you can also watch high-definition video from disc.

Identifying the installed optical drive

Select Start > Computer.

You will see a list of all the devices installed in your computer, including your optical drive. You may have one of the following types of drives:

DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support

LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support

LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support

NOTE:

Some of the drives listed above may not be supported by your computer.

Optical drive 65

Using optical discs

An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs.

Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc ROM

Drive, it can also read Blu-ray discs.

NOTE:

Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives.

Some optical drives can also write to optical discs as described in the following table.

Optical drive type Write to CD-RW Write to DVD±RW/R Write to DVD+RW DL Write label to

LightScribe CD or

DVD±RW/R

Yes Yes No DVD±RW and CD-RW

SuperMulti DL Combo

Drive

Yes

DVD±RW and CD-RW

SuperMulti DL Combo

Drive with LightScribe

Yes

Yes Blu-ray ROM

DVD±R/RW

SuperMulti DL Drive

Blu-ray ROM with

LightScribe

DVD±R/RW

SuperMulti DL Drive

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

CAUTION:

To prevent possible audio and video degradation, loss of information, or loss of audio or video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a CD or DVD.

66 Chapter 6 Drives

Selecting the right disc (CDs, DVDs, and BDs)

An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and

BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs but have a much higher storage capacity.

NOTE:

The optical drive on your computer may not support all the types of optical discs discussed in this section.

CD-R discs

CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following:

● Distributing large presentations

Sharing scanned and digital photos, video clips, and written data

● Making your own music CDs

Keeping permanent archives of computer files and scanned home records

● Offloading files from your hard drive to free up disk space

After data is recorded, it cannot be erased or written over.

CD-RW discs

Use CD-RW discs (a rewritable version of a CD) to store large projects that are updated frequently.

Typical uses include the following:

Developing and maintaining large documents and project files

● Transporting work files

Making weekly backups of hard drive files

● Updating photos, video, audio, and data continuously

DVD±R discs

Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it cannot be erased or written over.

DVD±RW discs

Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

Optical drive 67

LightScribe DVD+R discs

Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer label to the outside of the disc.

Blu-ray Disc (BD)

BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer BD can store 25 GB, over five times the size of the 4.7-GB single-layer DVD. A dual-layer BD can store 50 GB, almost 6 times the size of the 8.5-GB dual-layer DVD.

Typical uses include the following:

Storage of large amounts of data

High-definition video playback and storage

Video games

NOTE:

Because Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute defects in the product.

Flawless playback on all systems is not guaranteed.

Playing a CD, DVD, or BD

1.

Turn on the computer.

2.

Press the release button (1) on the drive bezel to release the disc tray.

3.

Pull out the tray (2).

4.

Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle.

NOTE:

If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

68 Chapter 6 Drives

5.

Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6.

Close the disc tray.

If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

NOTE:

For best results, be sure that your AC adapter is plugged into an external power source while playing a BD.

Optical drive 69

Configuring AutoPlay

1.

Select Start > Default Programs > Change AutoPlay settings.

2.

Confirm that the Use AutoPlay for all media and devices check box is selected.

3.

Click Choose a default, and then select one of the available options for each media type listed.

NOTE:

Choose CyberLink PowerDVD to play DVDs.

4.

Click Save.

NOTE:

For more information about AutoPlay, refer to Help and Support.

Changing DVD region settings

Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.

You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.

CAUTION:

The region settings on your DVD drive can be changed only 5 times.

The region setting you select the fifth time becomes the permanent region setting on the DVD drive.

The number of region changes remaining is displayed on the DVD Region tab.

To change settings through the operating system:

1.

Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

NOTE:

Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

2.

Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

3.

Right-click the DVD drive for which you want to change region settings, and then click

Properties.

4.

Click the DVD Region tab, and change settings.

5.

Click OK.

70 Chapter 6 Drives

Observing the copyright warning

It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

CAUTION:

To prevent loss of information or damage to a disc, observe the following guidelines:

Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

Before writing to a disc, close all open programs except the disc software you are using.

Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.

Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration.

NOTE:

For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site.

Copying a CD, DVD, or BD

1.

Select Start > All Programs > CyberLink DVD Suites > Power2Go.

2.

Insert the disc you want to copy into the optical drive.

3.

Click Copy at the bottom right of the screen.

Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.

4.

When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.

After the information is copied, the disc you created ejects automatically.

Optical drive 71

Creating or “burning” a CD or DVD

NOTE:

Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data, video, and audio files, including MP3 and WAV music files.

Observe the following guidelines when burning a CD or DVD:

● Before burning a disc, save and close any open files and close all programs.

A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it cannot be changed.

NOTE:

You cannot create an audio DVD with CyberLink Power2Go.

Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.

● A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats.

● An MP3 file uses less space than other music file formats, and the process for creating an MP3 disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players or on computers with MP3 software installed.

To burn a CD or DVD, follow these steps:

1.

Download or copy the source files into a folder on your hard drive.

2.

Insert a blank CD or DVD into the optical drive.

3.

Select Start > All Programs, and then select the name of the software you want to use.

NOTE:

Some programs may be located in subfolders.

4.

Select the kind of disc you want to create—data, audio, or video.

5.

Right-click Start, click Open Windows Explorer, and then navigate to the folder where the source files are stored.

6.

Open the folder, and then drag the files to the drive that contains the blank disc.

7.

Initiate the burning process as directed by the program you have selected.

For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site.

72 Chapter 6 Drives

Removing a CD, DVD, or BD

1.

Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.

2.

Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

3.

Close the disc tray, and then place the disc in a protective case.

Troubleshooting drive and device driver problems

The following sections describe several common issues and their solutions.

The optical disc tray does not open for removal of a CD, DVD, or BD

1.

Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.

Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

Troubleshooting drive and device driver problems 73

3.

Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.

Close the disc tray, and then place the disc in a protective case.

A disc does not play automatically

1.

Click Start > Default Programs > Change AutoPlay Settings.

2.

Confirm that the Use AutoPlay for all media and devices check box is selected.

3.

Click Save.

A CD, DVD, or BD should now start automatically when it is inserted into the optical drive.

A DVD movie stops, skips, or plays erratically

Clean the disc.

● Conserve system resources by trying the following suggestions:

Log off the Internet.

◦ Change the color properties of the desktop:

1. Right-click on a blank area of the computer desktop, and then select Screen resolution.

2. Select Advanced Settings > Monitor tab.

3. Select High Color (16 bit), if this setting is not already selected.

74 Chapter 6 Drives

4. Click OK.

◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device.

A DVD movie is not visible on an external display

1.

If both the computer display and an external display are turned on, press f4 one or more times to switch between the two displays.

2.

Configure the monitor settings to make the external display primary:

a.

Right-click on a blank area of the computer desktop, and then select Screen resolution.

b.

Specify a primary display and a secondary display.

NOTE:

When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and

Support.

The process of burning a disc does not begin, or it stops before completion

● Be sure that all other programs are closed.

Turn off Sleep and Hibernation.

● Be sure that you are using the right kind of disc for your drive (see

Selecting the right disc (CDs,

DVDs, and BDs) on page 67

).

Be sure that the disc is inserted properly.

● Select a slower write speed and try again.

If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device

Manager.

A DVD playing in Windows Media Player produces no sound or display

Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer and is also available from the HP Web site at http://www.hp.com

.

A device driver must be reinstalled

1.

Remove any discs from the optical drive.

2.

Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

3.

In the Device Manager window, click the arrow next to the type of driver you want to uninstall, and then reinstall (for example, DVD/CD-ROMs, Modems, and so on).

4.

Right-click the device listing, and then click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete.

Troubleshooting drive and device driver problems 75

5.

In the Device Manager window, click Action, and then click Scan for hardware changes.

Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers.

NOTE:

If you are prompted to restart the computer, save all open files, and then continue with the restart.

6.

Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.

7.

Try to use your device.

If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections.

Obtaining the latest HP device drivers

1.

Open your Internet browser, go to http://www.hp.com/support , and then select your country or region.

2.

Click the option for software and driver downloads, enter your computer model number in the search box, and then press enter .

– or –

If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter , and follow the instructions provided. Proceed to step 6.

3.

Click your specific product from the models listed.

4.

Click the Windows 7 operating system.

5.

When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.

Click Install now to install the updated driver.

NOTE:

In some locations you may be able to download the driver and install it later. To do this, click Download only to save the file to your computer. When prompted, click Save, and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and then double-click the file to install.

7.

If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

76 Chapter 6 Drives

Obtaining the latest Windows device drivers

You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.

To use Windows Update:

1.

Click Start > All Programs > Windows Update.

NOTE:

If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates.

2.

Click Check for updates.

3.

Follow the on-screen instructions.

Troubleshooting drive and device driver problems 77

Using external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer or on an optional expansion product.

USB drives include the following types:

● 1.44 MB disk drive

Hard drive module (a hard drive with an adapter attached)

DVD-ROM Drive

DVD/CD-RW Combo Drive

DVD±RW and CD-RW Combo Drive

NOTE:

For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions.

To connect an external drive to the computer:

CAUTION:

To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged.

1.

Connect the drive to the computer.

2.

If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet.

To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.

78 Chapter 6 Drives

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

To run Disk Defragmenter:

1.

Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

2.

Click Defragment disk.

NOTE:

Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

For additional information, refer to the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1.

Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

2.

Follow the on-screen instructions.

Improving hard drive performance 79

Replacing the hard drive

CAUTION:

To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove the hard drive:

1.

Save your work.

2.

Shut down the computer and close the display.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface.

6.

Remove the battery from the computer.

7.

With the hard drive bay toward you, loosen the hard drive cover screws.

8.

Lift the hard drive cover away from the computer (1).

80 Chapter 6 Drives

9.

Remove the hard drive screws.

10.

Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer.

Replacing the hard drive 81

To install a hard drive:

1.

Connect the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay

(1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated.

2.

Replace the hard drive screws.

3.

Align the tabs (1) on the hard drive cover with the notches on the computer.

4.

Close the cover (2).

82 Chapter 6 Drives

5.

Tighten the hard drive cover screws (3).

6.

Replace the battery.

7.

Turn the computer right-side up.

8.

Reconnect power to the computer.

9.

Reconnect any external devices.

Replacing the hard drive 83

advertisement

Key Features

  • Built-in wireless capabilities for easy Internet access
  • Comfortable keyboard and large touchpad for easy typing and navigation
  • Bright display for clear viewing of documents, web pages, and movies
  • Bluetooth wireless technology for connecting to other devices
  • Integrated webcam for video conferencing
  • Long battery life for extended use on the go

Related manuals

Frequently Answers and Questions

How do I connect to a wireless network?
To connect to a wireless network, first make sure that the wireless switch is turned on. Then, click on the network icon in the taskbar and select the network you want to connect to. Enter the network security key if prompted.
How do I use the webcam?
To use the webcam, first make sure that it is turned on. Then, open a video conferencing application such as Skype or Google Hangouts. Select the webcam as the video input device and start your video call.
How do I extend the battery life of my laptop?
To extend the battery life of your laptop, you can do the following: - Adjust the power settings to conserve battery power. - Close any unnecessary programs or applications. - Reduce the screen brightness. - Turn off the wireless switch when not in use.
Download PDF

advertisement

Table of contents