TROUBLE-SHOOTING. ProForm 831.299280

TROUBLE-SHOOTING

Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our toll-free HELPLINE at

1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 7). Use only a single-outlet surge suppressor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps. b. After the power cord has been plugged in, make sure that the key is fully inserted into the console. See step 1 on page 10.

c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. d. Check the on/off switch located on the treadmill near the power cord. The switch must be in the on position.

c

Tripped d

Tripped

On

Position

Reset

Reset

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console. See step 1 on page 10.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our toll-free HELPLINE.

PROBLEM: The speed display on the console does not function properly

SOLUTION: a. Remove the key from the console and unplug the

power cord. Remove the screws from the hood and carefully remove the hood. Locate the Reed Switch

(21) and the Magnet (43) on the left side of the Pulley

(42). Turn the Pulley until the Magnet is aligned with the Reed Switch. Make sure that the gap between

the Magnet and the Reed Switch is about 1/8Ó. If necessary, loosen the Reed Switch Screw (76) and move the Reed Switch slightly. Retighten the Screw.

Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading.

1/8Ó

76

21

Top

View

42

43

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PROBLEM: The walking belt slows when walked on

SOLUTION: a. Use only a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length. b. If the walking belt is overtightened, treadmill performance may decrease and the walking belt may become damaged. Remove the key and UNPLUG THE

POWER CORD. Using the allen wrench, turn both rear roller adjustment bolts counterclockwise, 1/4 of a turn. When the walking belt is properly tightened, you should be able to lift each side of the walking belt 3 to

4 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key and run the treadmill for a few minutes.

Repeat until the walking belt is properly tightened.

b a

3ÓÐ4Ó

Rear Roller Adjustment Bolts c. If the walking belt still slows when walked on, please call our toll-free HELPLINE.

PROBLEM: The walking belt is off-center

SOLUTION: a. If the walking belt has shifted to the left, first remove the key and UNPLUG THE POWER CORD. Using the allen wrench, turn the left rear roller adjustment bolt clockwise, and the right bolt counterclockwise, 1/4 of a turn each. Be careful not to overtighten the walking belt.

Plug in the power cord, insert the key and run the treadmill for a few minutes. Repeat until the walking belt is centered. b. If the walking belt has shifted to the right, first remove the key and UNPLUG THE POWER CORD.

Using the allen wrench, turn the left rear roller adjustment bolt counterclockwise, and the right bolt clockwise,

1/4 of a turn each. Be careful not to overtighten the walking belt. Plug in the power cord, insert the key and run the treadmill for a few minutes. Repeat until the walking belt is centered.

PROBLEM: The walking belt slips when walked on

b

SOLUTION: a. If the walking belt slips when walked on, first remove the key and UNPLUG THE POWER CORD. Using the allen wrench, turn both rear roller adjustment bolts clockwise, 1/4 of a turn. When the walking belt is correctly tightened, you should be able to lift each side of the walking belt 3 to 4 inches off the walking platform.

Be careful to keep the walking belt centered. Plug in the power cord, insert the key and carefully walk on the treadmill for a few minutes. Repeat until the walking belt is properly tightened.

a

PROBLEM: The incline of the treadmill does not change correctly or does not change when i-Fit.com

CDÕs and videos are played

SOLUTION: a. With the key inserted in the console, press one of the INCLINE buttons. While the incline is

changing, remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.

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