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In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID
® appliance.
To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.
Accessories
Accessories U.S.A.
To order accessories, call the KitchenAid Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.kitchenaid.com and click on
“Shopping Options.” Go to “Replacement Parts & Accessories” and click on “applianceaccessories.com.” Portable appliances, bakeware, cookware, gadgets and textiles are also available.
Replacement Parts and Accessories
Glass Turntable
Part Number 8304389
Steamer
Part Number 8304394
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
Turntable Support and Rollers
Part Number 8304390
Turntable Hub
Part Number 8304391
Crisper Pan
Part Number 8304392
Crisper Pan Handle
Part Number 8304393
Baking Tray
Part Number 8304408
Convection Rack
Part Number 8304395
KitchenAid ® Stainless Steel
Cleaner and Polish (stainless steel models)
Part Number 4396920
KitchenAid
®
Stainless Steel
Wipes (stainless steel models)
Part Number 8212510
All Purpose Appliance
Cleaner
Part Number 31662
Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow
Pages.
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777.
Our consultants provide assistance with:
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Features and specifications on our full line of appliances.
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Use and maintenance procedures.
Accessory and repair parts sales.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
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Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
Please include a daytime phone number in your correspondence.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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