1 Hardware and software installation procedures
The HP AD380A (copper) and AD381A (fiber) PCI Express Dual Port Gigabit Server Adapters are high-performance, low-profile PCI Express Ethernet adapters that deliver up to 1000 Mb/s
Ethernet over twisted-pair copper cabling or optical fiber cabling. They have a fully integrated controller capable of auto-negotiating a link at 10, 100, or 1000 Mb/s. Network connections are made through two RJ-45 connectors (AD380A) or two duplex LC connectors (AD381A). LED indicators show the link speed and activity. These adapters are supported on selected HP Integrity servers. You can add or replace them in your system without shutting down or rebooting, using a process called Online Addition and Replacement (OLAR). However, they must be installed in a PCI Express slot.
If your AD380A or AD381A card is factory installed, you do not need to perform the hardware and software installation steps described in this chapter. However, you need to configure the card's IP address and possibly set other parameters and options, such as those mentioned in the
Network Card Configuration worksheet.
Installing the hardware
The following instructions guide you through the hardware installation process. These instructions assume you are not using the OLAR process.
Access the system card bay
To access the system card bay, complete the following steps:
1.
If the system is running, issue the sync command. Then, shut down the system by executing the shutdown -h command. Enter Y to continue to the shutdown prompt.
2.
Wait for the system to shut down completely, and then power off the system by pressing the system off button. Ensure that the system is grounded, and unplug the server power cord.
WARNING!
You must turn off and unplug the power to the HP server before removing its cover. Failure to do so could inflict a dangerous shock to you and may damage the adapter or the server.
3.
Open the system to gain access to the PCIe backplane.
4.
Select an unused PCIe slot and remove the slot cover.
Install the card
To install the card, complete the following steps:
1.
Check the latest 1 Gb Ethernet support matrix to see the systems that support this card, how many cards are allowed per system, and if any software updates are needed. The support matrix is available in the “I/O Cards and Networking Software” section at: http://docs.hp.com
2.
Record the serial number and MAC address located on the card for future reference.
CAUTION: Electrostatic discharge can damage electronic components. You must observe antistatic precautions and wear electrostatic discharge (ESD) straps before installing the card. Refer to the section about electrostatic discharge in Chapter 2 for more information.
3.
Grasp the card by its edges or faceplate with both hands. Insert the card into the slot and firmly, but gently, press the card in until it is fully seated (see Figure 1–1).
Installing the hardware 11
Figure 1-1 Inserting the card
4.
Secure the adapter bracket, replace the access panel, and plug in the system power cord.
Connect the card to the network
To connect the card to the network, complete the following steps:
1.
Attach the network cable (or cables) to the card, ensuring that the tab on each plug clicks into position, indicating proper seating.
• For AD380A adapters (copper), the cabling must be Cat 5 UTP or better with RJ-45 connectors (see Figure 1–2).
NOTE: The AD380A adapter can use existing UTP CAT5 cable to deliver Gigabit
Ethernet over copper, according to the IEEE 802.3ab specifications. For new installations,
CAT5e (enhanced CAT5) cable is recommended.
• For AD381A adapters (fiber), the cabling can be either 62.5 micron or 50 micron multimode fiber optic (MMF) cable with LC connectors (see Figure 1–3). If the remote connection is type SC, you will need an LC-to-SC conversion cable.
12 Hardware and software installation procedures
Figure 1-2 Connecting the AD380A (copper) card
Installing the hardware 13
Figure 1-3 Connecting the AD381A (fiber) card
Refer to the tables in the next chapter for maximum operating distances.
2.
Attach the free end of the LAN cable (or cables) to any unused port on the Gigabit switch.
Ensure that the switch is configured to support any new connections.
If you are using Jumbo Ethernet frames, ensure that the following conditions exist:
• All end stations on a given LAN have the same maximum transmission unit (MTU) setting.
• Intermediate stations such as switch ports in your LAN have an MTU equal to or greater than the end station’s MTU.
3.
Ensure that the power cable is connected to system.
4.
Power up the system.
NOTE: To obtain updates for the adapter driver, check the HP Driver Support site: http://www.hp.com/support/itaniumservers .
Installing the software
HP Integrity servers automatically detect and configure PCI-compliant adapters when restarting.
The adapter IRQ level is automatically set by the Extensible Firmware Interface (EFI) each time the server restarts. If configuration problems are encountered, see the HP Support site: http://support.hp.com/ .
14 Hardware and software installation procedures
Prepare for the Installation
After installing the adapter in the server and booting the system, you must install the correct driver. You can download the driver from the Web or get it from the HP SmartSetup media that came with the adapter.
NOTE: When using the HP SmartSetup media, the Hardware Update Wizard finds the driver automatically.
To download from the Web, complete the following steps:
1.
Go to http://www.hp.com/support/itaniumservers .
2.
Select one of the HP Integrity servers that supports this adapter (for example, rx2660).
3.
Click Download drivers and software.
4.
Click the link that describes the server operating system.
5.
Click Driver-NIC.
6.
Select the appropriate driver.
7.
Download the driver to the server or to another system with a floppy or DVD writer.
Open the Computer Management program
Once the driver is available, open the Computer Management program by clicking Start >
Programs > Administrative Tools > Computer Management
.
If the Programs menu displays Administrative Tools, skip this section and go to the next section and install the adapter driver using the Computer Management software. If the Programs menu does not display Administrative Tools, complete the following steps:
1.
Right-click on the system taskbar.
2.
Select Properties.
3.
Click the Start Menu tab.
4.
Click the Start menu radio button.
5.
Click Customize.
6.
Click the Advanced tab.
7.
Select Display Administrative Tools as a Start Menu item.
8.
Click Okay.
9.
Click Okay again.
10. Click Start > Programs > Administrative Tools > Computer Management.
Install the adapter driver
To install the adapter driver, complete the following steps:
1.
In the left panel of the Computer Management window, under System Tools, click Device
Manager
.
2.
In the right panel of Computer Management, under Network Adapters, double-click the name of the adapter you just installed.
3.
Click the Driver tab.
4.
Click Update Driver..., and the Hardware Update Wizard displays.
5.
Select No, not this time when prompted to let Windows find the driver. Then click Next.
6.
Select Install the software automatically (Recommended) and click Next.
7.
Click Finish to close the Hardware Update Wizard.
8.
The driver is now installed and the device Properties page displays the new driver version.
Installing the software 15
Ping a host on the network
Once the adapter is properly connected to the network, ensure that its IP addresses is consistent with your network by completing the following steps:
1.
Click Start > Run to open the Run dialog box.
2.
Type cmd in the Run dialog box and click OK to run the command.
3.
At the prompt, type ipconfig and press Enter. This command displays all of the IP addresses, subnet masks, and default gateways configured for the server (see Figure 1–4).
Figure 1-4 Ipconfig command output
4.
Now use the ping command to verify adapter connectivity. Use the adapter's IP address
(that was displayed as output from the ipconfig command in Step 3) as your input for the ping command.
5.
Once the adapter is pinged and indicates no problems, ping another host on the same network. If the server is within the same IP group and subnet mask as the target host and valid replies are not received, check the network parameters to ensure that the server IP address and subnet mask are correct.
Troubleshooting
This section describes some of the methods you can use to solve problems you may have with the operation of your AD380A or AD381A adapter.
During system startup, network interface cards (NICs) attempt to load the latest available drivers.
If there is a problem after the system has booted and configured the adapters (and as long as
Show Icon in notification area when connected
is enabled in the Network Properties window), you may see the following display in the system taskbar:
Figure 1-5 Adapter error display in the taskbar
16 Hardware and software installation procedures
IMPORTANT: This display indicates that the adapter is not connected to the network. Verify that the adapter is properly connected using the appropriate cable.
Check the connection
In some cases, the operating system may not even display the network icon in the system taskbar.
To verify network connections in this situation, complete the following steps:
1.
Click Start > Settings > Control Panel.
2.
Double-click Network Connections.
3.
If an adapter is not connected to the network, a red X appears over its network icon in the
Network Connections window (see Figure 1–6).
Figure 1-6 Adapter error display in the Network Connections window
4.
Once again, verify that the adapter is properly connected using either Category 5 or better cable (for AD380A) or fiber optic cable (for AD381A). Once the adapter is connected to a viable network, the red X should go away.
Troubleshooting 17
18
