Customizing Your Phone & PBX. Panasonic KX-TA TA824
Below you will find brief information for telephone system KX-TA824. The KX-TA824 is a powerful and versatile telephone system that can be customized to meet the needs of any business. With its advanced features, the KX-TA824 can help you improve communication efficiency, productivity, and customer service. You can make and receive calls, hold calls, transfer calls, conference calls, and more.
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Section 3
Customizing Your Phone & PBX
This chapter shows you how to customize your proprietary telephone (PT) or PBX according to your needs.
Operating Manual 153
3.1 Personal Programming
3.1
Personal Programming
3.1.1
Programming Information
You can customize various features of your telephone, such as line preferences and customized buttons.
Additionally, you can return all customized features to their default settings.
• Because certain settings are retained in your proprietary telephone (PT) (not in the PBX), before replacing or changing your PT, we recommend resetting all customized features to their default settings.
• The PROGRAM button is used to enter or exit programming mode.
• In order to program your extension, it must be idle, on-hook, and holding no calls.
• While you are programming your extension, it is treated as a busy extension.
3.1.2
Personal Feature Assignment
You can perform the following while in programming mode:
–
–
Personal Programming Data Reset
–
Self-extension Number Confirmation
Personal Programming
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customized setting.
To enter programming mode To program
To continue
To exit
Press PROGRAM.
program number
Follow program
number.
Press STORE.
Press PROGRAM.
Item
Which line do you prefer to seize when you go off-hook to make a call?
(Line Preference—Outgoing)
Program Number
1 1
1 2
1 3
+ outside (CO) line no.
(1–8)*
Setting
No line
An idle outside (CO) line
An assigned outside (CO) line
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3.1 Personal Programming
Item
Which line do you prefer to answer when you go off-hook?
(Line Preference—Incoming)
Program Number
2 1
2 2
2 3
+ outside (CO) line no.
(1–8)*
No line
Setting
A ringing line
An assigned outside (CO) line
From which outside (CO) lines do you want to receive calls at your extension?
(Outside (CO) Line Ringing
Selection)
How do you prefer to receive intercom calls?
(Alternate Receiving—Ring/Voice)
Which call waiting tone do you prefer for intercom/outside (CO) line calls?
(Call Waiting Tone Type Selection)
Which service do you prefer when a calling party is recording a message in your mailbox?
(Live Call Screening [LCS] Mode Set) outside (CO) line no.
4
4
5
5
3
1
1
+
(1–8)*
1
2
1
2
1
2
Ring—assigned outside (CO) lines
Ring—all outside (CO) lines
Ringing (Tone Call)
Directly—The party's voice is heard without ringing.
Tone 1
Tone 2
You can monitor the message through the telephone speaker.
(Hands-free mode)
Only an alert tone is heard.
(Private mode)
• * If there are only 3 lines in the PBX, outside (CO) line numbers 4 through 8 cannot be used.
• After the program number is entered, the program title and the selection are displayed.
• After you have changed a setting, one beep is heard. If the setting was invalid, 3 beeps are heard.
Operating Manual 155
3.1 Personal Programming
Programming Manual References
[PC Programming]
• 9.2.3 PT personal settings [2-3]—Line Preference—Outgoing, Line Preference—
Incoming, CO Line Ringing Selection—CO1–8, Alternate Receiving, Call Waiting
Tone Type, LCS Mode
Feature Manual References
• 1.1.27 Call Waiting
• 1.1.69 Intercom Call
• 1.1.75 Line Preference—Incoming
• 1.1.76 Line Preference—Outgoing
• 1.1.77 Live Call Screening (LCS) (Voice Mail APT Integration only)
• 1.1.90 Outside (CO) Line Ringing Selection
Personal Programming Data Reset
You can reset the following features to their default settings.
This operation also cancels the AUTO ANS/MUTE status of both the Hands-free Answerback feature and the Room Monitor feature.
Feature
Line Preference—Outgoing
Line Preference—Incoming
Outside (CO) Line Ringing Selection
Alternate Receiving—Ring/Voice
Call Waiting Tone Type Selection
Default Setting
No line
A ringing line
Ring—all outside (CO) lines
Ringing (Tone Call)
Tone 1
To return features to default
Press PROGRAM.
Enter # . Press STORE.
Feature Manual References
• 1.1.62 Hands-free Answerback
• 1.1.103 PT Programming
• 1.1.110 Room Monitor
Self-extension Number Confirmation
You can confirm your jack and extension number.
Press PROGRAM.
156 Operating Manual
3.1 Personal Programming
Display PT
6
Enter 6. Press PROGRAM.
Press HOLD.
Press PROGRAM.
• You can also confirm your extension number by pressing the " " key 2 times (" ") while on-hook. Every time you press the " " key, the display switches between "date (month, day) and time", "date (month, day, year, day of the week)", and "extension number (and extension name if stored)".
Feature Manual References
• 1.1.43 Display Information
3.1.3
Flexible Button Assignment
You can customize the flexible CO buttons, Direct Station Selection (DSS) buttons, Programmable Feature
(PF) buttons, and MESSAGE buttons on your proprietary telephone (PT) and DSS Console by assigning the following features to them. For example, if your telephone has more CO buttons than the number of outside (CO) lines connected to your PBX, you can customize unused CO buttons by assigning them to be
One-touch Dialing buttons.
To enter the programming mode To program
To continue
To exit
(CO, DSS, PF)
OR programming input
Press PROGRAM.
Press CO, DSS,
PF, or MESSAGE.
Follow
programming input.
Press STORE.
Press PROGRAM.
Button
Single-CO (S-CO)
Group-CO (G-CO)
Other-CO (O-CO)
Direct Station Selection (DSS)
Programmable Button
CO DSS PF MESSAGE
Programming Input
0
+ outside (CO) line no. (1–8)* 1
+ outside (CO) line group no. (1–8)* 1
1
+ extension no.* 1
Operating Manual 157
3.1 Personal Programming
Button
One-touch Dialing* 2
Conference
Message* 4
FWD/DND (Call Forwarding/
Do Not Disturb)
Day* 5
Save
Night* 5
Caller ID Indication—Personal
Lunch* 5
Caller ID Selection—Personal
Extension Lock* 5
Log-in/Log-out
2-way Record* 6
2-way Transfer* 6
Live Call Screening (LCS)* 6
LCS Cancel* 6
Voice Mail (VM) Transfer* 6
Message for Another
Extension
Caller ID Indication—Common
Caller ID Selection—Common
Programmable Button
CO DSS PF MESSAGE
Programming Input
2
*
3
+ desired no.*
1
(max. 24 digits)
3
3
4
4
5
5
6
9
9
6
7
9
9
9
9
7
+ extension no.*
1
8
0
+ voice mail extension no.* 1
1
+ voice mail extension no.*
1
2
3
9
9
4
+ voice mail extension no.*
1
5
+ extension no.*
1
6
7
158 Operating Manual
3.1 Personal Programming
• *
1
To erase an incorrect entry, press the TRANSFER (CLEAR) button. The TRANSFER button becomes the CLEAR button during programming.
• *
2
Digits "0 through 9", " ", "#", PAUSE, and SECRET (INTERCOM) can be stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store an outside (CO) line access number (9, 81–88).
If you need to enter an account code when making outside (CO) line calls, you can enter the Account Code feature number and specified account code after the outside (CO) line access number.
<Example>
9
Automatic line access number
Account code feature number
1234
Account code
SECRET
[ 123 4567 ]
Phone number
• *
3
For a PF button, "2" need not be entered before the desired number.
• *
4
Allows you to restore the Message Waiting feature to the Message button.
• *
5
This button is only available for the operator/manager.
• *
6
This button is used for Voice Mail Integration features.
• You can program DSS and PF buttons only from the paired PT.
Programming Manual References
[PC Programming]
• 9.2.4 Flexible Buttons [2-4]
• 9.2.8 DSS Console [2-5]—DSS buttons, PF buttons
Feature Manual References
• 1.1.61 Flexible Buttons
To confirm a button setting
Display PT
(CO, DSS, PF)
OR
Press PROGRAM.
Press CO, DSS,
PF, or MESSAGE.
Press PROGRAM.
Operating Manual 159
3.1 Personal Programming
To clear a button setting
To continue
(CO, DSS)
OR
2
Press PROGRAM.
Press CO, DSS, or MESSAGE.
Enter 2.
Press STORE.
Press PROGRAM.
160 Operating Manual
3.2 System Programming (Manager Programming)
3.2
System Programming (Manager Programming)
3.2.1
Programming Information
You can change the default settings of your PBX according to your requirements.
Customizable programming items are shown below, with the program number in parentheses.
•
[001] System Speed Dialing Number
•
[011] System Speed Dialing Name
•
•
[530] DISA Security Code Digits
Available Extension
The extension connected to extension jack 01
Required Telephone
A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7731)
Manager Password
To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password. Ask your administrator or dealer for the manager password or system password.
Conditions
In order to perform programming, your extension must be idle, on-hook, and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the programming for future reference. Your dealer also has programming records that contain all dealerperformed system programming. If necessary, you can request copies of these records to confirm the available facilities and features.
Operating Manual 161
3.2 System Programming (Manager Programming)
Icon Descriptions
Fixed Button (KX-T7700/KX-TA30800 series) Function
PREV (PREVIOUS)
NEXT
PROGRAM
END
SELECT
FLASH
CLEAR
–
–
SECRET
STORE
PAUSE
162 Operating Manual
3.2 System Programming (Manager Programming)
Procedure
The basic steps are shown below.
1.
To enter programming mode
manager password
Press PROGRAM.
Enter #. Enter manager password.
2.
To program
You can enter each program number (3 digits).
3.
To exit programming mode
Press PROGRAM.
3.2.2
System Programming (Manager Programming)
[001] System Speed Dialing Number
You can store frequently used phone numbers for convenient dialing.
0 0 1
Enter 001.
NEXT
Press NEXT.
system speed dialing no.
Dial system
speed dialing
number (00–99).
phone no.
Dial phone
number
(max. 32 digits).
STORE
To end
END
Press STORE.
Press END.
To continue
NEXT
OR
PREV
Press NEXT.
Press PREV.
SELECT
Press SELECT.
Operating Manual 163
3.2 System Programming (Manager Programming)
• If the desired number is more than 32 digits, divide the number and store it into more than one speed dialing number.
• " ", "#", FLASH/RECALL, PAUSE, SECRET (INTERCOM), and "– (CONF)" can also be stored.
• If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store an outside (CO) line access number (9, 81–88).
If you need to enter an account code when making outside (CO) line calls, you can enter the Account Code feature number and specified account code after the outside (CO) line access number.
<Example>
9
Automatic line access number
Account code feature number
1234
Account code
SECRET
[ 123 4567 ]
Phone number
[011] System Speed Dialing Name
You can store the name associated with each speed dialing number. These names are displayed when
0 1 1
Enter 011.
NEXT
Press NEXT.
system speed dialing no.
Dial system
speed dialing
number (00–99).
name
Enter name
(max. 16 characters).
STORE
To end
END
Press STORE.
Press END.
To continue
NEXT
OR
PREV
Press NEXT. Press PREV.
SELECT
Press SELECT.
[512] DISA Security Code
You can assign required Direct Inward System Access (DISA) security codes if "Trunk Security" or "All
Security" is selected in [511] DISA Security Mode.
164 Operating Manual
3.2 System Programming (Manager Programming)
5 1 2
Enter 512.
NEXT
Press NEXT.
code no.
Enter code
number (1–4).
security code
STORE
To end
END
Enter security code
(4–10 digits).
Press STORE.
Press END.
To continue
NEXT
OR
PREV
Press NEXT. Press PREV.
SELECT
Press SELECT.
•
WARNING
There is a risk that fraudulent telephone calls will be made using the Outside-to-
Outside (CO-to-CO) Line Call feature of DISA.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend: a)
Enabling DISA security (Trunk Security or All Security).
b)
Keeping DISA security codes secret.
c)
Selecting complex, random codes that cannot be easily guessed.
d)
Changing codes regularly.
• Security code numbers (not security codes) are logged by Station Message Detail
Recording (SMDR).
•
The number of digits required for DISA security codes can be assigned in [530] DISA
[530] DISA Security Code Digits
5 3
Enter 530.
0 NEXT
Press NEXT.
SELECT
Press SELECT
(4–10 digits).
STORE
Press STORE.
To end
END
Press END.
• When this setting is changed, all assigned DISA security codes are cleared.
Operating Manual 165
3.2 System Programming (Manager Programming)
Entering Characters
You can enter the following characters. The tables below show you the characters available for each button.
Table 1 (Alphabet mode)/Table 2 (Numeral mode)
<Example> To enter "Ann",
A
2 n
6
(5 times)
OR
n
6
(5 times)
Notes
• To toggle between "Alphabet mode" and "Numeral mode", press SELECT.
• To move the cursor right, press .
• To delete all characters, press CLEAR. To delete a character, press .
166 Operating Manual

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Key features
- Advanced Hybrid System
- Built-in Voice Message (BV)
- Voice Mail Integration
- 3-level Automated Attendant
- Wireless Proprietary Telephones
- Call Forwarding (FWD)
- Call Hold
- Call Waiting
- Conference
- Direct Inward System Access (DISA)