HelpSystems Access Authenticator

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Below you will find brief information for Access Authenticator. Access Authenticator is a multi-factor authentication solution that helps organizations secure their IBM i systems. It uses two-factor authentication to ensure only authorized users are granted access to IBM i systems.

Key Features

  • Two-factor authentication

  • Secure IBM i systems

  • Mobile device registration

  • YubiKey support

  • Exit point sign-on

  • Desktop agent for non-traditional logons

  • User Portal for device management

  • Administrator-configurable security settings

  • Group-based user management

  • Active Directory integration

Frequently Answers and Questions

How does Access Authenticator work?

Access Authenticator uses two-factor authentication to verify user identity. This means that users must provide both their standard login credentials (username and password) and a second factor of authentication (such as a mobile device or YubiKey) to gain access to the IBM i system.

What types of devices can be used for two-factor authentication?

Access Authenticator supports both mobile devices (using a dedicated app) and hardware tokens like YubiKeys. Administrators can configure which authentication methods are allowed for different users or groups.

How do users register their devices?

Users receive an email from their administrator with instructions and a link to the Access Authenticator User Portal. They can then register their mobile devices or YubiKeys through the User Portal.

What is the purpose of the Desktop Agent?

The Desktop Agent is used for authentication when users access the IBM i system through methods other than traditional login screens, such as FTP. It provides a consistent authentication experience regardless of the access method.

What are the administrator configuration options in Access Authenticator?

Administrators have a wide range of configuration options, including defining user groups, enabling security settings, managing authentication methods, and setting up email notifications.

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