Mitel Standard
Manuals and User Guides for Mitel Standard. We found 1 manuals for free downloads Reference guide
The Auto Attendant Standard provides callers with guided menus to reach specific extensions, departments, or individuals within a company. It simplifies call routing, offers custom greetings, and operates according to configured business hours and holiday schedules.
Key Features
Customizable Menu
Business Hours & Holiday Schedules
Extension Dialing
Name Dialing
Custom Greetings
Call Routing
Pages: 4 Mitel Standard Reference guide
Brand: Mitel Category: Mobile phones Size: 402 KB
Languages: English
Open manualFrequently Answers and Questions
How do I set up business hours for my Auto Attendant?
You can configure business hours and holiday schedules using the web interface. Define the time range for regular business hours and select the appropriate holiday schedule from the dropdown menu.
Can I record custom greetings for my Auto Attendant?
Yes, you can record custom greetings using the voice portal or upload audio files directly to the system. You can also choose from available greetings in the group's announcement repository.
How do I enable extension dialing for my Auto Attendant?
You can enable extension dialing at any time. This feature allows callers to dial an extension directly without having to go through the menu options. You can also enable first-level extension dialing, which allows callers to dial an extension immediately after the greeting.
What is the purpose of name dialing?
Name dialing allows callers to search for a person by entering their first or last name. The Auto Attendant will then try to match the name with an available contact and route the call to that extension.
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