Troubleshooting. Panasonic NC-HU401P, NC-HU301P

Troubleshooting

Before calling a service supplier, please check the following possible causes/solutions.

If...

White or glittering flakes floating in the hot water.

Boiling sounds become louder.

Hot water has odors of chlorine.

Hot water has an unpleasant odor.

Hot water comes out by itself.

Hot water does not flow out smoothly.

Hot water does not dispense.

Possible cause

●

The cause of this is “scale”. (See P.20)

It is not flakes of fluororesin.

* Water with a large content of minerals

in it such as mineral water or ionised

water, is more likely to cause a scale

or white layer in the hot water.

Solution

●

Clean the inner container

with a wet sponge.

(See P.20)

●

If the “scale” still remains,

clean with citric acid.

(See P.21)

●

When “scale” has adhered, boiling

sounds become louder.

●

Odors of chlorine remain depending on

the amount of chlorine in tap water.

●

Press the “Long Boil/Reboil” key to reduce the chlorine. (See P.16)

●

When the unit is new, resin used in the manufacturing may give off a mild odor. This will disappear with use.

●

If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water.

●

Water has been added above maximum

water level.

●

Lower the water level.

●

The mesh filter may be clogged with

“scale”. (See P.20)

●

Clean the filter with a brush.

●

If the “scale” cannot be removed,

replace the filter. (See P.23)

●

The automatic lock has been engaged.

●

Press the “Lock/Unlock” key.

function

●

●

Is water filled higher than

●

Is lid left open when water

●

Fill the water higher than water supply level, close the lid and press .

●

It may light on:

●

● depending on filling

●

Press .

VIP Keep-warm

●

Is citric acid settled at the

●

Once plug is disconnected, mix with chopsticks and wash after citric acid is distributed. (See P.21)

If boiled empty, odor is caused or the color of fluorine resin changes.

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NC-HU401_301-EN-6.indd 22 11/12/08 2:35:58 PM