Avaya CMS Supervisor Clients Installation and


Add to my manuals
140 Pages

advertisement

Avaya CMS Supervisor Clients Installation and | Manualzz

Avaya CMS Supervisor Clients

Installation and Getting Started

Release 18

October 2016

© 2016 Avaya Inc. All Rights Reserved.

Notice

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

"Documentation" means information published in varying mediums which may include product information, operating instructions and performance specifications that are generally made available to users of products.

Documentation does not include marketing materials. Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of Documentation unless such modifications, additions, or deletions were performed by or on the express behalf of Avaya. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked websites referenced within this site or Documentation provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on Avaya hardware and software. Refer to your sales agreement to establish the terms of the limited warranty. In addition,

Avaya's standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support website: https://support.avaya.com/helpcenter/getGenericDetails?detailId=C200911201

12456651010 under the link "Warranty & Product Lifecycle" or such successor site as designated by Avaya. Please note that if You acquired the product(s) from an authorized Avaya Channel Partner outside of the United States and

Canada, the warranty is provided to You by said Avaya Channel Partner and not by Avaya.

"Hosted Service" means an Avaya hosted service subscription that You acquire from either Avaya or an authorized Avaya Channel Partner (as applicable) and which is described further in Hosted SAS or other service description documentation regarding the applicable hosted service. If You purchase a Hosted Service subscription, the foregoing limited warranty may not apply but You may be entitled to support services in connection with the

Hosted Service as described further in your service description documents for the applicable Hosted Service. Contact Avaya or Avaya Channel Partner (as applicable) for more information.

Hosted Service

THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA HOSTED

SERVICE SUBSCRIPTION FROM AVAYA OR AN AVAYA CHANNEL

PARTNER (AS APPLICABLE), THE TERMS OF USE FOR HOSTED

SERVICES ARE AVAILABLE ON THE AVAYA WEBSITE,

HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO UNDER THE LINK "Avaya

Terms of Use for Hosted Services" OR SUCH SUCCESSOR SITE AS

DESIGNATED BY AVAYA, AND ARE APPLICABLE TO ANYONE WHO

ACCESSES OR USES THE HOSTED SERVICE. BY ACCESSING OR USING

THE HOSTED SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON

BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE DOING

SO (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND

"END USER"), AGREE TO THE TERMS OF USE. IF YOU ARE ACCEPTING

THE TERMS OF USE ON BEHALF A COMPANY OR OTHER LEGAL ENTITY,

YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH

ENTITY TO THESE TERMS OF USE. IF YOU DO NOT HAVE SUCH

AUTHORITY, OR IF YOU DO NOT WISH TO ACCEPT THESE TERMS OF

USE, YOU MUST NOT ACCESS OR USE THE HOSTED SERVICE OR

AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED SERVICE.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLEON THE AVAYA WEBSITE,

HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO , UNDER THE LINK "AVAYA

SOFTWARE LICENSE TERMS (Avaya Products)" OR SUCH SUCCESSOR

SITE AS DESIGNATED BY AVAYA, ARE APPLICABLE TO ANYONE WHO

DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE,

PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA

CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL

AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER. UNLESS

OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT

EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM

ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA

CHANNEL PARTNER; AVAYA RESERVES THE RIGHT TO TAKE LEGAL

ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE

SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR

USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON

BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE

INSTALLING, DOWNLOADING OR USING THE SOFTWARE

(HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END

USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A

BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE

APPLICABLE AVAYA AFFILIATE ("AVAYA").

Avaya grants You a license within the scope of the license types described below, with the exception of Heritage Nortel Software, for which the scope of the license is detailed below. Where the order documentation does not expressly identify a license type, the applicable license will be a Designated

System License. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the documentation or other materials available to You. " Software" means computer programs in object code, provided by Avaya or an Avaya Channel Partner, whether as stand-alone products, pre-installed on hardware products, and any upgrades, updates, patches, bug fixes, or modified versions thereto. "Designated Processor" means a single stand-alone computing device. "Server" means a Designated

Processor that hosts a software application to be accessed by multiple users.

"Instance" means a single copy of the Software executing at a particular time:

(i) on one physical machine; or (ii) on one deployed software virtual machine

("VM") or similar deployment.

License type(s)

Designated System(s) License (DS). End User may install and use each copy or an Instance of the Software only on a number of Designated

Processors up to the number indicated in the order. Avaya may require the

Designated Processor(s) to be identified in the order by type, serial number, feature key, Instance, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A "Unit" means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function

(e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Software that permits one user to interface with the

Software. Units may be linked to a specific, identified Server or an Instance of the Software.

Named User License (NU). You may: (i) install and use each copy or Instance of the Software on a single Designated Processor or Server per authorized

Named User (defined below); or (ii) install and use each copy or Instance of the

Software on a Server so long as only authorized Named Users access and use the Software. "Named User," means a user or device that has been expressly authorized by Avaya to access and use the Software. At Avaya's sole discretion, a "Named User" may be, without limitation, designated by name, corporate function (e.g., webmaster or helpdesk), an e-mail or voice mail account in the name of a person or corporate function, or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software.

Shrinkwrap License (SR). You may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License").

Heritage Nortel Software

"Heritage Nortel Software" means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December

2009. The Heritage Nortel Software is the software contained within the list of

Heritage Nortel Products located at https://support.avaya.com/LicenseInfo/ under the link "Heritage Nortel Products," or such successor site as designated by Avaya. For Heritage Nortel Software, Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the extent of the authorized activation or authorized usage level, solely for the purpose specified in the Documentation, and solely as embedded in, for execution on, or for communication with Avaya equipment. Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice.

Copyright

Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation, Software, Hosted Service, or hardware provided by Avaya. All content on this site, the documentation, Hosted Service, and the product provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole

or in part, including any code and software unless expressly authorized by

Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.

Virtualization

The following applies if the product is deployed on a virtual machine. Each product has its own ordering code and license types. Note that each Instance of a product must be separately licensed and ordered. For example, if the end user customer or Avaya Channel Partner would like to install two Instances of the same type of products, then two products of that type must be ordered.

Third party components

"Third Party Components" mean certain software programs or portions thereof included in the Software or Hosted Service may contain software (including open source software) distributed under third party agreements ("Third Party

Components"), which contain terms regarding the rights to use certain portions of the Software ("Third Party Terms"). As required, information regarding distributed Linux OS source code (for those products that have distributed

Linux OS source code) and identifying the copyright holders of the Third Party

Components and the Third Party Terms that apply is available in the products,

Documentation or on Avaya's website at: https://support.avaya.com/Copyright or such successor site as designated by

Avaya. The open source software license terms provided as Third Party

Terms are consistent with the license rights granted in these Software License

Terms, and may contain additional rights benefiting You, such as modification and distribution of the open source software. The Third Party Terms shall take precedence over these Software License Terms, solely with respect to the applicable Third Party Components, to the extent that these Software License

Terms impose greater restrictions on You than the applicable Third Party

Terms.

The following applies if the H.264 (AVC) codec is distributed with the product.

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO

LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES

IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE

VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO")

AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER

ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A

VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS

GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL

INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE

HTTP://WWW.MPEGLA.COM

.

Service Provider

THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER'S HOSTING

OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT OR HOSTED

SERVICE MAY USE THIRD PARTY COMPONENTS SUBJECT TO THIRD

PARTY TERMS AND REQUIRE A SERVICE PROVIDER TO BE

INDEPENDENTLY LICENSED DIRECTLY FROM THE THIRD PARTY

SUPPLIER. AN AVAYA CHANNEL PARTNER'S HOSTING OF AVAYA

PRODUCTS MUST BE AUTHORIZED IN WRITING BY AVAYA AND IF

THOSE HOSTED PRODUCTS USE OR EMBED CERTAIN THIRD PARTY

SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT SOFTWARE

OR CODECS, THE AVAYA CHANNEL PARTNER IS REQUIRED TO

INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE AGREEMENTS, AT

THE AVAYA CHANNEL PARTNER'S EXPENSE, DIRECTLY FROM THE

APPLICABLE THIRD PARTY SUPPLIER.

WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL PARTNER IS

HOSTING ANY PRODUCTS THAT USE OR EMBED THE G.729 CODEC,

H.264 CODEC, OR H.265 CODEC, THE AVAYA CHANNEL PARTNER

ACKNOWLEDGES AND AGREES THE AVAYA CHANNEL PARTNER IS

RESPONSIBLE FOR ANY AND ALL RELATED FEES AND/OR ROYALTIES.

THE G.729 CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE

WWW.SIPRO.COM/CONTACT.HTML

. THE H.264 (AVC) CODEC IS

LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE

PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES

NOT RECEIVE REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE

WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (II) DECODE AVC

VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A

PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO

PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS

GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL

INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE

OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

.

Compliance with Laws

You acknowledge and agree that it is Your responsibility for complying with any applicable laws and regulations, including, but not limited to laws and regulations related to call recording, data privacy, intellectual property, trade secret, fraud, and music performance rights, in the country or territory where the Avaya product is used.

Preventing Toll Fraud

"Toll Fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud associated with your system and that, if

Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Toll Fraud intervention

If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll Fraud

Intervention Hotline at +1-800-643-2353 for the United States and Canada. For additional support telephone numbers, see the Avaya Support website: https://support.avaya.com

, or such successor site as designated by Avaya.

Security Vulnerabilities

Information about Avaya's security support policies can be found in the

Security Policies and Support section of https://support.avaya.com/security

Suspected Avaya product security vulnerabilities are handled per the Avaya

Product Security Support Flow

( https://support.avaya.com/css/P8/documents/100161515 ).

Trademarks

The trademarks, logos and service marks ("Marks") displayed in this site, the

Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the

Mark. Nothing contained in this site, the Documentation, Hosted Service(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party.

Avaya is a registered trademark of Avaya Inc.

All non-Avaya trademarks are the property of their respective owners.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Downloading Documentation

For the most current versions of Documentation, see the Avaya Support website: https://support.avaya.com

, or such successor site as designated by

Avaya.

Contact Avaya Support

See the Avaya Support website: https://support.avaya.com

for product or

Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com

(or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

advertisement

Was this manual useful for you? Yes No
Thank you for your participation!

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project

Related manuals

advertisement

Table of contents