Acer 740 Laptop Service Guide

TravelMate 740

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: 49.42R01.001

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on Travelmate 740 service guide.

Date Chapter Updates

Copyright

Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

Screen messages

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Left Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .17

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Chapter 2 System Utilities 29

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Chapter 3 Machine Disassembly and Replacement 41

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Removing the External DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the External Modem Combo Card . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the CD-ROM/DVD-ROM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Removing the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Hinge Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the TouchPad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the RTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Separating the Lower Case from the Upper Case . . . . . . . . . . . . . . . . . . . .55

Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

VII

Table of Contents

Removing the DC-DC Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Removing the Audio Jack Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the PCMCIA Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Removing the Modem Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the Speaker Assembly Module . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the LCD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Left and Right Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Chapter 4 Troubleshooting 65

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .67

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .80

Chapter 5 Jumper and Connector Locations 81

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

SW1 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Chapter 6 FRU (Field Replaceable Unit) List

Appendix A Model Definition and Configuration

85

97

Appendix B Test Compatible Components 99

Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Appendix C Online Support Information

Index

105

107

VIII

Chapter 1

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

!

!

!

!

!

!

!

Intel

®

Mobile Pentium

®

III Coppermine processor with 512 KB L2 cache and Intel

®

SpeedStep

TM technology support

64-bit memory bus

AcerMedia bay (removable CD or DVD drive)

Built-in floppy drive

High-capacity, Enhanced-IDE hard disk

Li-Ion main battery pack

Power management system with ACPI (Advanced Configuration Power Interface)

Display

!

!

!

!

!

!

15” Thin-Film Transistor (TFT) Super eXtended Graphics Array+ (SXGA+) liquid crystal-display

(LCD)

3D capabilities

Simultaneous LCD and CRT display support

Supports other output display devices such as LCD projection panels for large-audience presentations

“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power

Dual display capability

Multimedia

!

!

!

!

!

16-bit high-fidelity AC’97 stereo audio with 3-D sound and wavetable synthesizer

Built-in dual speakers

Built-in microphone

High-speed optical drive (AcerMedia bay)

External USB video capture kit option

Connectivity

!

High-speed fax/data modem port

!

!

!

!

!

Fast infrared wireless communication

USB (Universal Serial Bus) ports

Ethernet/Fast Ethernet port

Optional Bluetooth wireless communication feature

Optional InviLink 802.11b wireless LAN

Chapter 1 1

Expansion

!

!

!

Two type II or one type III CardBus PC Card slot(s) with Zoomed Video support on upper slot

Upgradeable memory

DockMate V

Keyboard and Pointing Device

!

84-/85-key Windows keyboard

!

Ergonomically-centered touchpad pointing device with scroll function

I/O Ports

!

!

!

!

!

!

!

!

!

!

!

!

!

!

!

One fingerprint recognition sensor

Two type II or one type III CardBus PC Card slot(s) with Zoomed Video support on upper slot

One RJ-45 jack for Ethernet

One RJ-11 phone jack

One DC-in jack (AC adapter)

One parallel port (ECP/EPP compliant)

One external monitor port

One PS/2 keyboard/mouse port

One speaker/headphone-out jack

One audio line-in jack

One microphone-in jack

Two USB ports

One 9-pin RS-232 serial port (UART 16550)

One FIR port

Mini dock connector

2 Chapter 1

System Block Diagram

.

.

Chapter 1 3

Board Layout

Top View

1

2

3

4

5 6 7 8

30

29

27

4

13

14

15

9

10

11

12

7

8

5

6

3

4

1

2

Volume Control

Microphone-in Port

Line-in Port

Line-out Port

O2 OZ6933T

Cardbus Socket

FAN Connector

FIR

USB Port

VGA Port

CPU Socket

LAN Connector (RJ45)

RTC Battery Connector

LCD FPC Connector

Parallel Port

28 13

14

9

10

11

12

15

26

24

25

23

22

21

20

19

16

17

18

28

29

30

24

25

26

27

20

21

22

23

16

17

18

19

Serial Port

Modem Connector (RJ11)

PS/2 Port

LCD Cover Switch Connector

LED/Inverter Board Connector

External CD/DVD-ROM Module Connector

VGA Chip, Rage Mobility-M6-S

Internal Keyboard Connector

SW1 Setting

Finger Print Check

HDD Connector

Battery Connector

TouchPad Connector

Debug Board

SMSC LPC47N267

Chapter 1

Bottom View

14

13

12

11

10

1

2

3

9

8

4

3

4

5

1

2

6

7

Docking Station Connector

Intel FW82830M

Power Switch Connector

DIMM Socket 2

DIMM Socket 1

FDD FPC Connector

SST 49LF004

5

7 6

8

9

10

11

12

13

14

Battery Connector

Intel FW82801CAM

Modem board socket

External CD/DVD-ROM Module Connector

DC-DC Board Connector


Modem Connector

Chapter 1 5

6

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

4

5

6

7

2

3

#

1

Item

Display screen

Touchpad

Click buttons (left, center and right)

Description

Also called LCD (liquid-crystal display), diplays computer output.

Touch-sensitive pointing device which functions like a computer mouse.

The left and right uttons function like the left and right mouse buttons; the center button serves as a scroll up/down button.

Palmrest

Fingerprint recognition sensor

Keyboard

Identifies the authorized fingerprint, in order for the user to gain access to the computer.

Inputs data into your computer.

Status indicators

Comfortable support area for your hands when you use the computer.

LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components.

Chapter 1

Left Panel

7

8

3

4

5

6

9

10

11

12

#

1

2

Icon Item

Infrared port

PC Card slots

Description

Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).

Accept one type III or two Type II 16-bit PC

Card(s) or 32-bit CardBus PC Card(s).

Eject buttons

Power switch

Floppy activity indicator

Speaker/Headphoneout jack

Eject the selected PC Card from the slot.

Turns on the computer power.

LED that turns on and off when the floppy drive is active.

Connects to audio line-out devices (e.g., speakers, headphones).

Line-in jack

Microphone-in jack

Accepts audio line-in devices (e.g., audio

CD player, stereo walkman).

Accepts a mono/stereo condenser microphone.

Volume control

Floppy drive

Floppy disk eject button

Video capture kit slot

Controls the volume of the speakers.

Internal diskette drive, accepts 3.5-inch floppy diskettes.

Push this button to eject the floppy disk.

Accepts the video capture kit option on the left side of the computer.

Chapter 1 7

Right Panel

2

3

4

#

1

5

6

7

Item

Video capture kit slot

Battery bay

AcerMedia drive

AcerMedia indicator

Eject button

Emergency eject slot

Security keylock

Description

Accepts the video capture kit option on the right side of the computer.

Houses the computer’s battery pack.

Houses a removable media drive module.

Lights up when the AcerMedia drive is active.

Ejects the drive tray.

Ejects the drive tray when the computer is turned off.

Connects to a Kensington-compatible coputer security lock.

8 Chapter 1

Rear Panel

6

7

8

3

4

5

#

1

2

Icon Item

Power jack

PS/2 port

Description

Connects to an AC adapter

Connects to any PS/2-compatible device

(e.g., PS/2 mouse).

Connects to a phone line.

Modem jack

Serial port

Parallel port

Network jack

Connects to a serial device (e.g., serial mouse).

Connects to a parallel device (e.g., parallel printer).

Connects to an Ethernet 10/100-based network

External display port

USB ports (two)

Connects to a display device (e.g., external monitor, LCD projector) and displays up to

64K colors at 1280x1024 resolution.

Connect to Universal Serial Bus devices

(e.g., USB mouse, USB camera).

Chapter 1 9

Bottom Panel

#

1

2

3

4

5

6

7

Icon Item

AcerMedia bay

Description

Houses an AcerMedia drive module.

Battery bay

Hard disk bay

Houses the computer’s battery pack.

Houses the computer’s hard disk (secured by a screw).

Battery release latch Unlatches the battery to remove the battery pack.

Memory compartment Houses the computer’s main memory.

Mini docking connector Connects to DockMate V mini docking station.

AcerMedia bay release latch

Unlatches the AcerMedia drive for removal or swapping.

10 Chapter 1

Indicators

The computer has six easy-to-read status icons on the right of the display screen.

The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

#

1

Icon

Power

Function Description

Lights when the computer is on.

Blinks when a battery-low condition occurs.

2

3

Sleep

Media Activity

Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.

Lights when the floppy drive, hard disk or

AcerMedia drive is active.

4 Battery Charge Lights when the battery is being charged.

5

6

Caps Lock

Num Lock

Lights when Caps Lock is activated.

Lights when Num Lock is activated.

Chapter 1 11

Lock Keys

The keyboard has three lock keys which you can toggle on and off.

Lock Key

Caps Lock

Num Lock

(Fn-F11)

Scroll Lock

(Fn-F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. a better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

12 Chapter 1

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Type numbers in a normal manner.

Hold j

while using cursor-control keys.

Main keyboard keys

Num Lock On

Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys.

Type the letters in a normal manner.

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

Chapter 1 13

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Windows logo key

Application key

Icon Description

Start button. Combinations with this key perform shortcut functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All)

Shift + + M (Undoes Minimize All)

+ R (Displays the Run...dialog box)

Opens a context menu (same as a right-click).

14 Chapter 1

Hot Keys

The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key

Fn-F1

Fn-F2

Fn-F3

Fn-F4

Fn-F5

Fn-F6

Fn-F7

Fn-F8

Fn-F9

Fn-

→

Fn-

←

Alt Gr-Euro

Icon Function

Hot key help

Setup

Description

Displays a list of the hotkeys and their functions.

Accesses the notebook’s configuration utility.

Power Management

Scheme Toggle

Sleep

Display toggle

Screen blank

Touchpad toggle

Speaker toggle

Switches the power management scheme used by the computer (function available if supported by operating system).

Puts the computer in Sleep mode, which can be defined via the advanced section of the Power

Management Properties in the Windows Control

Panel.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the display screen backlight off to save power.

Press any key to return.

Turns the internal touchpad on and off.

When you connect an external PS/2 mouse, the computer automatically disables the touchpad.

Turns the speakers on and off; mutes the sound.

Docking eject button

Brightness up

When your computer is on, press this hotkey first before removing it from the optional DockMate V docking station.

Increases the screen brightness.

Brightness down Decreases the screen brightness.

Euro Types the Euro symbol.

Chapter 1 15

Touchpad

The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.

NOTE: When using an external USB or serial mouse, you can press Fn + r

to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.

Touchpad Basics

The following items teach you how to use the touchpad:

!

Move your finger across the touchpad to move the cursor.

!

!

Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the touchpad produces similar results.

Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function

Execute

Select

Drag

Left

Button

Click twice quickly

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Right

Button

Center

Buttons

Tap

Tap twice (at the same speed as doubleclicking a mouse button)

Tap once

Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor

Access context menu

Scroll

Click once

Click and hold the up/down button

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping harder will not increase the touchpad’s responsiveness.

16 Chapter 1

Hardware Specifications and Configurations

Processor

Item

CPU type

CPU package

CPU core voltage

CPU I/O voltage

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Supported protocols

Specification

Intel Pentium III 1/1.133/1.2 GHz processor with 512KB L2 on-die Cache

Micro-FCPGA package

1.40V/1.15V

1.25V

Specification

Acer

V 3.3

Flash ROM

512KB

32-pin TSOP

ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/

IEEE 1284 1.7 & 1.9, IrDA, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag

Set by switch, see SW1(SW1) setting BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

System Memory

Item

Memory controller

Onboard memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Built-in CPU

512KB

Always enabled

Always enabled

Fixed in write-back

Specification

Specification

Built-in Intel Amador-M

0MB

2 sockets (2 banks)

512MB

1024MB

Synchronous DRAM

133 MHz

3.3V

144-pin soDIMM

You can install memory modules in any combinations as long as they match the above specifications.

Chapter 1 17

Memory Combinations

Slot 1 Slot 2 Total Memory

0 MB

64 MB

0 MB

64 MB

128 MB

64 MB

128 MB

128 MB

256 MB

64 MB

256 MB

128 MB

64 MB

0 MB

128 MB

64 MB

0 MB

128 MB

64 MB

128 MB

64 MB

256 MB

128 MB

256 MB

64 MB

64 MB

128 MB

128 MB

128 MB

192 MB

192 MB

256 MB

320 MB

320 MB

384 MB

384 MB

256 MB 256 MB 512 MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.

NOTE: The shipping specification for DIMM combination is 64MB in slot 1.

LAN Interface

Item

Chipset

Supports LAN protocol

LAN connector type

LAN connector location

Intel 82562 ET

10/100 Mbps

RJ45

Rear side

Specification

Modem Interface

Item

Chipset

Fax modem data baud rate (bps)

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

Floppy Disk Drive Interface

Item

Vendor & model name

Floppy Disk Specifications

Media recognition

Sectors/track

Tracks

Data transfer rate

(Kbit/s)

Rotational speed (RPM)

Mitsumi D353G

2DD (720KB)

9

80

1 MB

300

Specification

Ambit MDC module with Lucent modem controller

14.4K

56K

V.90 MDC

RJ11

Rear side

Specification

2HD (1.2MB, 3-mode)

15

80

1.6 MB

360

2HD (1.44MB)

18

80

2 MB

300

18 Chapter 1

Floppy Disk Drive Interface

Item

Read/write heads

Encoding method

Power Requirement

Input Voltage (V)

Hard Disk Drive Interface

Item

Vendor & Model Name

2

MFM/FM

+5V +/- 10%

Specification

IBM Travelstar 30GN

IC25N020ATDA04

20000

512

3

16

Specification

IBM Travelstar 30GN

IC25N030ATDA04

30000

512

4

16

Capacity (MB)

Bytes per sector

Data heads

Recording zone

Drive Format

Disks

Spindle speed (RPM)

Performance Specifications

Buffer size

Interface

Max. media transfer rate

(disk-buffer, Mbytes/s)

Data transfer rate

(host~buffer, Mbytes/s)

DC Power Requirements

Voltage tolerance

2

4200 RPM

2048KB

ATA-5

216

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

2

4200 RPM

2048KB

ATA-5

235

100 MB/Sec.

Ultra DMA mode-5

5V(DC) +/- 5%

DVD-ROM Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Specification

MKE SR-8176

With CD Diskette

Sustained:

Max 3.6Mbytes/sec

With DVD Diskette

Sustained:

Max 10.8Mbytes/sec

512 KBytes

IDE/ATAPI

DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G)

CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-

WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT

Soft eject (with emergency eject hole)

5V(DC) +/- 5%

Chapter 1 19

20

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Voice channel

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP DMA channel

Specification

Cirrus Logic Realtek ALC 200

Built-in

Stereo

20 bit stereo Digital to analog converter

18 bit stereo Analog to Ditial converter

Microsoft PC98/PC99, AC97 2.1

Line-in, CD, Video, AUX

8/16-bit, mono/stereo

44.1 KHz

Yes

Yes

DMA channel 0

DMA channel 1

IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Supports PnP IRQ

Video Interface

Chip vendor

Chip name

Chip voltage

Item

Supports ZV (Zoomed Video) port

Graph interface

Maximum resolution (LCD)

Maximum resolution (CRT)

Video Memory

Specification

ATI M6-S

Rage Mobility-M6-S

Core/2.5V

Memory/2.5V

No

4X AGP (Accelerated Graphics Port) bus

1400x1050 (32 bit colors)

2048x1536 (16 bit colors)

Fixed or upgradeable

Item

Video memory size

Fixed

16.0 MB

Video Resolutions Mode (for both LCD and CRT)

Resolution

640x480

720x480

800x600

848x480

1024x768

1152x864

1280x1024

1400x1050

1600x1200

Yes

Yes

Yes

Yes

8 bits

(256 colors)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

16 bits

(High color)

Yes

Yes

Yes

Yes

Yes

Specification

Yes

Yes

Yes

Yes

24 bits

(True color)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

32 bits

(True color)

Yes

Yes

Yes

Yes

Yes

Chapter 1

Parallel Port

Item

Parallel port controller

Number of parallel port

Location

Connector type

Parallel port function control

Supports ECP/EPP

Optional ECP DMA channel

(in BIOS Setup)

Optional parallel port I/O address

(in BIOS Setup)

Optional parallel port IRQ

(in BIOS Setup)

Specification

SMSC LPC47N267

1

Rear side

25-pin D-type connector, in female type

Enable/Disable by BIOS Setup

Yes (set by BIOS setup)

DMA channel 1 and 3

3BCh, 278h, 378h

IRQ7, IRQ5

Serial Port

Serial port controller

Number of serial port

Item

Supports 16550 UART

Connector type

Serial port function control

Optional serial port (in BIOS Setup)

Optional serial port IRQ (in BIOS Setup)

USB Port

Item

USB Compliancy Level

OHCI

Number of USB port

Serial port function control

IrDA Port

Item

IrDA FIR port controller

Number of IrDA FIR port

IrDA FIR port function control

IrDA FIR port (in BIOS Setup)

IrDA FIR port IRQ (in BIOS Setup)

ECP DMA channel

(in BIOS Setup)

Optional IrDA FIR port DRQ (in BIOS Setup)

Specification

SMSC LPC47N267

1

Yes

9-pin D-type connector, in male type


3F8h, 2F8h, 3E8h, 2E8h

IRQ4, IRQ11

Specification

1.1

USB 1.1

2


Specification

SMSC LPC47N267

1

Enable/disable by BIOS Setup

2F8

IRQ3

DMA channel 3

Not available

Chapter 1 21

22

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

System Board Major Chips

Item

System core logic

Super I/O controller

Audio controller

Video controller

Hard disk drive controller

Keyboard controller

RTC

Keyboard

O2 OZ6933

Type-III/II

One type-III or Two type-II

Left side

No ZV support

Yes (IRQ11)

Specification

Controller

Intel Almador-M / ICH3-M

SMSC LPC47N267

Realtech ALC 200

ATI Rage Mobility - M6-S

ICH3-M

M38859

Built-in Intel Almador-M / ICH3-M

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows 95 keys

Internal & external keyboard work simultaneously

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Cell voltage

Number of battery cell

Package configuration

Package voltage

Mitsubishi M38859

SMK US

84/85-key

Yes

Yes

Specification

Specification

Sony BTP-30A1

Li-ion

5880 mAH

V/cell

9

3 cells in series, 3 series in parallel

11.1 V

Chapter 1

DC-AC LCD Inverter

Item

Vendor & model name

Input voltage (V)

Ambit T621124.00 730

7.3 (min.)

Specification

21 (max.)

Input current (mA)

Output voltage

(Vrms, no load)

Output voltage frequency (kHz)

Output Current/

Lamp

-

-

40 (min.)

-

565 (typ.)

-

900 (max.)

-

65 (max.)

Iout(Min)

Iout(Max)

0.7mA

6.3mA

1.0mA

7.0mA

1.3mA

7.7mA

Vadj=0V

Vadj=3.2V

NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on.

NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information.

LCD

Item

Vendor & model name

Specification

Hitachi

TX38D95VC1CAM

Mechanical Specifications

LCD display area (diagonal, inch)

Display technology

Resolution

Supports colors

Optical Specification

Brightness control

Contrast control

Electrical Specification

Supply voltage for LCD display (V)

Supply voltage for LCD backlight

(Vrms)

15

TFT

SXGA+ (1400x1050)

262K keyboard hotkey

No

3.3

690

AC Adapter

Item

Vendor & model name

Input Requirements

Maximum input current (A,

@90Vac, full load)

Nominal frequency (Hz)

Frequency variation range (Hz)

Nominal voltages (Vrms)

Inrush current

Specification

Delta ADT-60XB D 3P

1.5 A @ 90Vac

0.9 A @ 180Vac

47 - 63

47 - 63

90 - 270

The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.

Chapter 1 23

24

AC Adapter

Efficiency

Item Specification

It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz).

Output Ratings (CV mode)

DC output voltage

Noise + Ripple

Load

Output Ratings (CC mode)

DC output voltage

Constant output

Dynamic Output Characteristics

Turn-on delay time

Hold up time

Over Voltage Protection (OVP)

Short circuit protection

Electrostatic discharge (ESD)

+19.0V~20.0V

300mvp-pmax (20MHz bandwidth)

0 A (min.) 3.16 A (max.)

+12V ~ +19V

2.75 ± 0.2 A

2 sec. (@115Vac)

4 ms min. (@115 Vac input, full load)

24 V

Output can be shorted without damage

15kV (at air discharge)

8kV (at contact discharge)

Dielectric Withstand Voltage

Primary to secondary

Leakage current

Regulatory Requirements

1500 Vac (or 2121 Vdc), 10 mA for 1 second

0.25 mA max. (@ 254 Vac, 60Hz)

Internal filter meets:

1. FCC class B requirements. (USA)

2. VDE 243/1991 class B requirements. (German)

3. CISPR 22 Class B requirements. (Scandinavia)

4. VCCI class II requirements. (Japan)

Power Management

Power Saving Mode

Standby Mode

Waiting time specified by the System

Standby value or the operating system elapses without any system activity.

Or

When the computer is about to enter

Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present.

Hibernation Mode

When customized functions for power management are set to Hibernation and the corresponding action is taken.

Display Standby Mode

Keyboard, built-in touchpad, and an external

PS/2 pointing device are idle for a specified period.

Hard Disk Standby Mode

Hard disk is idle within a specified period of time.

!

!

!

!

Phenomenon

The Sleep indicator lights up

All power shuts off

The display shuts off

Hard disk drive is in standby mode.

(spindle turned-off)

Chapter 1

Environmental Requirements

Item

Temperature

Operating

Non-operating

Non-operating

Humidity

Operating

Non-operating

Non-operating

Vibration

Operating (unpacked)

Non-operating (unpacked)

Non-operating (packed)

+5~+35 ° C

-20~+60 ° C

-20~+60 ° C (storage package)

Specification

20% to 80% RH, non-condensing

20% to 90% RH, non-condensing (unpacked)

20% to 90% RH, non-condensing (storage package)

5~25.6Hz: 0.38mm (peak to peak)

25.6~250Hz: 0.5G

5~27.1Hz: 0.6G

27.1Hz~50Hz: 0.41mm (peak to peak)

50~500Hz: 2.0G

5~62.6Hz: 0.51mm (peak to peak)

62.6~500Hz: 4G

Mechanical Specification

Item

Dimensions

Weight

I/O Ports

Drive Bays

Material

Indicators

Switch

Memory Address Map

Memory Address

00100000h-000F0000h

000F0000h-000CD000h

000CD000h-000C0000h

000C0000h-000A0000h

000A0000h-00000000h

I/O Address Map

I/O Address

000-00F

020-021

040-043

Chapter 1

Specification

324.5 (W) x 271 (D) x 36(H)

7 lbs

2 type II or one type III CardBus socket(s), 1 RJ-11 modem port, 1 RJ-45 LAN port,

1 DC-in jack(AC adapter), 1 FIR port, 1 parallel port, 1 serial port, 1 external monitor port, 1 PS/2 keyboard/mouse port, 1 mini docking station connector, 2

USB ports, 1 speaker/headphone-out jack, 1 audio line-in jack, 1 microphone-in jack, 1 fingerprint recognition sensor

One

Housing: MCS-050

Panel : Plastic

Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock

Power

512 KB

40 KB

128 KB

Size

DMA controller-1

Interrupt controller-1

Timer 1

System BIOS

Function

UMB Area

VGA BIOS

Video memory (VRAM)

Conventional memory

Function

25

26

I/O Address Map

I/O Address

060, 064

061

2E8-2EF

2F8-2FF

378, 37A

3BC-3BE

3B0-3BB

3C0-3DF

3F0h-3F7

3E8-3EF

3F0-3F7

3F8-3FF

480-48F, 4D6

4D0-4D1

CF8-CFF

061

070-071

080-08F

0A0-0A1

0C0-0DF

0F0-0FF

120-13F

180-18F

170-177

1F0-1F7

220-22F

240-24F

278-27F

IRQ Assignment Map

Interrupt Channel

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

IRQ9

IRQ10

IRQ11

Function

Keyboard controller 38859 chip select

System speaker out

System speaker

Real-time clock and NMI mask

DMA page register

Interrupt controller-2

DMA controller-2

Numeric data processor

Power management controller

2nd EIDE device (CD-ROM) select

1st EIDE device (hard drive) select

Audio

Audio (optional)

Parallel port 3

COM4

COM2 or FIR (optional)

Parallel port 2

Paraller port 1

Video Controller

Standard Floppy Disk Controller

COM3 or LT Win modem (optional)

Floppy disk controller

COM1

DMA controller-1

PCI configuration register

Function

System timer

Keyboard

Cascade

IR

COM1 (Serial port)

Reserved for R2 card

Floppy

LPT (Parallel port)

CMOS/RTC

SCI IRQ used by ACPI bus

Audio (PIRQB#), Modem (PIRQB#), SMBUS controller (PIRQB#), IEEE 1394

(PIRQ#), 802.11b (PIRQE#), LAN (PIRQTE#)

VGA (PIRQA#), USB (PIRQA#, PIRQC#, INTD#), CardBus controller

(PIRQB#, PIRQB#)

Chapter 1

IRQ Assignment Map

Interrupt Channel

IRQ12

IRQ13

IRQ14

IRQ15

DMA Channel Assignment

DMA Channel

DRQ0

DRQ1

DRQ2

DRQ3

DRQ4

DRQ5

DRQ6

DRQ7

PS/2 device

Math processor

1st EIDE device (hard disk)

2nd EIDE device (CD-ROM drive)

Function

Reserved

Reserved

Floppy

Reserved

DMA controller

Reserved

Reserved

Reserved

Function

Chapter 1 27

28 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

m

during POST (while the TravelMate logo is being displayed).

BIOS Utility

System Information

Basic System Settings

Startup Configuration

Onboard Device Configuration

System Security

Loading Default Settings

↑↓

= Move highlight bar, Enter = Select, Esc = Exit

Navigating the BIOS Utility

There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard

Device Configuration, System Security and Loading Default Settings.

To enter a menu, highlight the item using the

w

/

y

keys, then press

e

.

Within a menu, navigate through the BIOS Utility by following these instructions:

!

Press the

w

/

y

keys to move between the parameters.

!

Press the

z

/

x

keys to change the value of a parameter.

!

Press the

|

key while you are in any of the menu options to return to the main menu.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.

Chapter 2 29

System Information

The System Information screen displays a summary of your computer hardware information.

System Information Page 1/1

CPU Type & Speed ------------------

Floppy Disk Drive --------------------

Hard Disk Drive ----------------------

HDD Serial Number -----------------

System with --------------------------

System BIOS Version ---------------

VGA BIOS Version -------------------

Serial Number -----------------------

Asset Tag Number -------------------

Product Name -----------------------

Manufacturer Name -----------------

UUID ----------------------------------

Pentium ® III 1133 MHz

1.44MB 3.5-inch

28615 MB

XXXXXXXXXX

D/CD-RW Attached DV

V3.3 R01-A2d1

VR005.000.006.000

XXXXXXXXXX

XXXXXXXXXX

TravelMate 740

Acer

XXXXXXXXXX

Esc = Exit

NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a series of numbers and/or characters.

The following table describes the information in this screen.

Parameter

CPU Type & Speed

Floppy Disk Drive

Hard Disk Drive

HDD Serial Number

System with

System BIOS Version

VGA BIOS Version

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID

Description

Describes the type of CPU installed in the system.

Shows the floppy disk drive type (1.44 MB, 3.5-inch).

Shows the size or capacity of the hard disk.

Shows the serial number of the hard disk.

Shows the high-capacity disc drive installed.

Shows the system BIOS version.

Shows the video graphics accelerator BIOS version.

Shows the serial number of the computer.

Shows the asset tag number of the computer.

Shows the official name of the product.

Shows the manufacturer of the computer.

Shows the universally unique identifier of your computer.

The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.

30 Chapter 2

Basic System Settings

The Basic System Settings screen allows you to set the system date and time.

Date -----------------------------------

Time -----------------------------------

[Mon Aug 28, 2001]

[20:39:33]

↑↓

= Move highlight bar,

←→

= Change setting, F1 = Help

The following table describes the parameters in this screen.

Date

Time

Parameter Description

Sets the system date.

Sets the system time.

Format

DDD MMM DD, YYYY

(day-of-the-week month day, year)

HH:MM:SS (hour:minute:second)

Chapter 2 31

Startup Configuration

The Startup Configuration screen contains parameter values that define how your computer behaves on system startup.

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Boot Display -------------------------------------

Screen Expansion -----------------------------

Resume on LAN/Modem Access --------

Fast Boot ----------------------------------------

Boot on LAN ------------------------------------

CPU Power Management Mode --------

[Both]

[Enabled]

[Enabled ]

[Disabled ]

[Disabled ]

[Auto ]

Boot Drive Sequence:

1st. --------------------------------------------

2nd. -------------------------------------------

3rd. --------------------------------------------

4rd. --------------------------------------------

Intel (R) SpeedStep(TM) Technology----------

[Floppy Disk]

[CD-ROM]

[Hard Disk]

[----------------]

[Automatic]

↑↓


←→


32 Chapter 2

.

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Parameter

Boot Display

Screen Expansion

Resume on LAN/Modem Access

Description

Sets the display device on boot-up.

When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer’s display screen is the boot display.

When set to Both, the computer outputs to both the computer display screen and an external display device if one is connected.

Expand the screen on the graphic/text mode.

When it is disabled, the graphic/text mode expansion function is disabled and the graphic/text image will be centralized on the LCD. If it is enabled, the graphic/ text image will be expanded to the full LCD screen.

Options

Both or Auto

Enabled or Disabled


Fast Boot

Boot on LAN

CPU Power Management Mode CPU power management setting

Boot Drive Sequence Specifies the order in which the computer starts up from. Please refer to below section.

Intel

R

SpeedStep

TM

Technology

Allows you to define your system’s booting process; whether to skip some POST routines or proceed with the normal booting process.

If disable Boot from LAN, BIOS should remove “boot drive sequence --> LANDesk Service Agent” item.

Disabled or Ensabled

Disabled or Enabled

There are three CPU speeds available for users to specify the CPU speed.

Auto or Disabled

1st: Floppy Disk

2nd: CD-ROM

3rd: Hard Disk

4rd: ---

Automatic

Maximum

Battery Optimized

Setting the Boot Drive Sequence

The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4rd ) for bootable drives in your computer.

For example, the default value (1st: Floppy Disk, 2nd: CD-ROM, 3rd: Hard Disk) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk.

To set the boot drive sequence, use the

w

/

y

keys to select a priority level (1st, 2nd, 3rd and 4rd), then use the

z

/

x

keys to select the device for that priority level.

Chapter 2 33

Onboard Device Configuration

The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized.

The Onboard Device Configuration screen assigns resources to basic computer communication hardware.

Serial Port ----------------------------------------

Base Address --------------------------------

IrDA FIR --------------------------------------

Base Address ---------------------------------

IRQ ---------------------------------------------

DMA Channel ---------------------------

Parallel Port --------------------------------------

Base Address --------------------------------

IRQ --------------------------------------------

Operation Mode ------------------------------

ECP DMA Channel ---------------------------

[Enabled ]

[3F8h]

[4 ]

[Disabled ]

[----]

[-]

[-]

[Enabled ]

[378h]

[7]

[Bi-directional]

[--]

↑↓


←→


The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings

Parameter

Serial Port

IrDA FIR

Parallel Port

Description

Enables or disables the serial port.

When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.


----

-

-

Options


3F8h, 2F8h, 3E8h or 2E8h

4 or 11

Enables or disables the IrDA FIR.

The IrDA FIR is a PnP device. Enabled/Disabled setting won’t affect the WinMe Device Manager setting of the IrDA FIR.

When enabled, you can set the base I/O address and interrupt request (IRQ) for the IrDA FIR.

The direct memory access (DMA) channel of the IrDA

FIR is set to 3.

Enables or disables the parallel port.

When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port.

If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to 1.


378h, 278h, or 3BCh

7 or 5

Bi-directional, EPP, ECP or

Standard

34 Chapter 2

System Security

The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Setup Password -----------------------------------

Power-on Password ------------------------------

Hard Disk Password ------------------------------

[None]

[None]

[None]

Fingerprint -----------------------------------------

Processor Serial Number -----------------------

[Disabled]

[Enabled]

↑↓


←→


The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Setup Password

Power-on Password

Hard Disk Password

Fingerprint

Processor Serial Number

Description

When set, this password protects the computer and the BIOS

Utility from unauthorized entry. See the following section for instructions on how to set a password.

When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password.

When set, this password protects the hard disk from unauthorized access. See the following section for instructions on how to set a password.

Fingerprint check

A lot of the literature available on the serial number suggests that it should be used to encrypt and decrypt data sent to and from e-commerce sites.

Options

None or Present

None or Present

None or Present



Chapter 2 35

Setting a Password

Follow these steps:

1.

Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the

z

/

x

key. The password box appears:

2.

Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press

e

. Retype the password to verify your first entry and press

e

.

4.

After setting the password, the computer automatically sets the chosen password parameter to Present.

Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

!

Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility.

!

!

Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.

Hard Disk Password protects your data by preventing unauthorized access to your hard disk.

Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.

When a password is set, a password prompt appears on the left-hand corner of the display screen.

1.

When the Setup Password is set, the following prompt appears when you press

m

to enter the BIOS

Utility at boot-up.

Setup Password

Type the Setup Password and press

e

to access the BIOS Utility.

2.

When the Power-on Password is set, the following prompt appears at boot-up.

Power-on Password

Type the Power-on Password (a symbol appears for each character you type) and press

e

to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press

e

.

3.

When the Hard Disk Password is set, the following prompt appears at boot-up.

HDD Password

36

Type the Hard Disk Password (a symbol appears for each character you type) and press

e

to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press

e

.

Chapter 2

You have three chances to enter a password. If you successfully entered the password, the system starts

Windows.

If you fail to enter the password correctly after three tries, the system hangs.

To change a password, follow the same steps used to set a password.

To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.

Load Default Settings

If you want to restore all parameter settings to their default values, select this menu item and press

e

. The following dialog box displays.

If you would like to load default settings for all parameters, use the cursor

z

/

x

keys to select Yes; then press

e

. Choose No if otherwise.

Chapter 2 37

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

!

New versions of system programs

!

New features or options

Use the AFlash utility to update the system BIOS flash ROM.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.

System Utility Diskette

This utility diskette is for the Acer TravelMate 740 notebook machine. It provides the following functions:

1.

Panel ID Utility

2.

Thermal & Fan Utility

3.

Mother Board Data Utility

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

System Diagnostic Diskette

IMPORTANT:

1

The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 740 service CD kit.

To better fit local service requirements, your regional office MAY have other diagnostic program.

Please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.

38

1

New added description. Please pay attention to it.

Chapter 2

Running PQA Diagnostics Program

PQA Vx_x xx-xx-xx

Diag Result SysInfo Option Exit

Press

z

/

x

to move around the main menu. Press

e

to enable the selected option. The main options are

Diag, Result, SysInfo, Option and Exit.

The Diag option lets you select testing items and times.

The following screen appears when you select Diag from the main menu.

PQA Vx_x xx-xx-xx

Diag Result

Diag

ONE TEST

MULTI TEST

FULL TEST

QUICK TEST

SysInfo Option Exit

One Test performs a single test and Manual checks the selected test items in sequence.

Multi Test performs multiple tests of the selected items and check the selected test items in sequence.

Full Test performs all test items in detail for your system.

Quick Test performs all test items quickly for your system.

Chapter 2 39

The screen below appears if you select Multi Test.

40

QUICK TEST

TEST COUNT VALUE (1...9999) 1

Specify the desired number of tests and press

e

.

After you specify the number of tests to perform, the screen shows a list of test items (see below).

PQA Vx_x xx-xx-xx

Diag

Diag

Result

MANUAL TEST

AUTO TEST

[ ] Memory

[ ] Keyboard

[ ] Video

[ ] Parallel Port

[ ] Serial Port

[ ] Diskette Drive

[ ] Hard Disk

[ ] CD-ROM

[ ] Coprocessor

[ ] Pointing Dev.

[ ] Cache

SysInfo Option Exit

SPACE: mark/unmark selecting item

ESC : return to upper menu

F1 : Help menu

F2 : test the marked item(s)

ENTER: open sub-item’s menu

Test Times = 1

Move the highlight bar from one item to another. Press Space to enable or disable the item. Press

e

to view the available options of each selected item. Press

|

to close the submenu.

The right corner screen information gives you the available function keys and the specified test number.

!

Space: Enables/disables the item

!

!

ESC: Exits the program

F1: Help

!

!

F2: Tests the selected item(s)

Enter: Opens the available options

!

Test Times: Indicates the number of tests to perform.

NOTE: The F1 and F2 keys function only after you finish configuring the Test option.

NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code” for troubleshooting.

Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

!

Wrist grounding strap and conductive mat for preventing electrostatic discharge

!

!

Flat-bladed screw driver

Phillips screw driver

!

Tweezers

!

Flat-bladed screw driver or plastic stick

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3 41

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

42 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Ax1 Bx1 Ax1

Chapter 3 43

Main Unit

Dx3

Left & Right

Hinge Caps

Middle Cover

Touchpad Frame

Touchpad

Speaker Module

Ax2

Inverter Board

Ax4

LCD Bracket

Cx4

Middle Hinge Cap

LCD Module

Bx5 for 15"

Bx3 for 13.3/

14.1"

LCD Bezel

Bx2

Left & Right

Hinges

Ax2

LED Board

Microphone

Keyboard

Bx4

Heatsink Plate

Cx4,

Bx2

RTC Battery CPU Heatsink

Bx6

Upper Case

Touchpad

Cable

Lower Case CPU

Bx2

Fan

Dx1

Dx4

DC-DC

Charger Board

Mainboard

Modem Cable

Ex4

PCMCIA Socket

Screw List

Item

A

B

C

D

E

Description

Screw M2 X L4 (Black)

Screw M2.5 X L6 (Black)

Screw M2.5 X L10 ((Black)

Screw M2.5 X L3.5 (Black)

Screw M2 X L4 (Silver)

44 Chapter 3

Removing the Battery Pack

1.

Push the battery release button inward.

2.

Slide the battery pack out from the main unit.

Chapter 3 45

Removing the External DIMM Module

1.

Remove the screw of the DIMM cover, then remove the DIMM cover from the lower case.

2.

Use two flat-bladed screw drivers to push out the latches on either side of the DIMM socket and remove the DIMM memory.

46 Chapter 3

Removing the External Modem Combo Card

1.

Remove the screw holding the modem cover.

2.

Use two flat-bladed screw drivers to push out the latches on either side of the modem socket.

3.

Remove the modem board from the main board.

4.

Disconnect the modem power cable from the modem board.

Chapter 3 47

Removing the CD-ROM/DVD-ROM Module

1.

Push the CD-ROM module release button inward.

2.

Slide the CD-ROM module out from the main unit.

48 Chapter 3

Removing the Hard Disk Drive Module

1.

Remove the screw of the hard disk cover, then remove the HDD cover.

2.

Pull the plastic tag to remove the HDD module.

Chapter 3 49

Removing the Floppy Disk Drive Module

1.

Remove the screw as shown here.

2.

Disconnect the FDD FPC cable.

3.

Slide out the FDD module from the upper case smoothly.

WARNING:Be careful not to break the FDD FPC cable, when sliding out the module.

50 Chapter 3

Disassembling the Main Unit

Removing the Hinge Caps

1.

First, release the left and right hinge caps.

2.

Slide the middle cover to the right, then remove it from the main unit.

3.

Remove the middle hinge cap from the main unit.

Removing the Keyboard

1.

See “Removing the Hinge Caps” on page 51

2.

Hold the keyboard upward.

Chapter 3 51

3.

Disconnect the keyboard cable from the main board.

4.

Remove the keyboard.

Removing the LCD Module

1.


2.

See “Removing the Keyboard” on page 51

3.

Remove the two screws as shown.

4.

Disconnect the LED/inverter board FPC cable and the LCD FPC cable from the main board.

5.

Release the two screws on the main unit.

6.

Lift up the LCD module cautiously.

Removing the TouchPad Module

1.

Use a flat-bladed plastic screw driver to detach the touchpad frame from the upper case.

2.

Remove the left and right touchpad button and the touchpad lower button.

52 Chapter 3

3.

Disconnect the touchpad cable

4.

Remove the touchpad board.

Removing the CPU

1.


2.


3.

Release the four screws on the heatsink plate.

4.

Remove the heatsink plate.

5.

Release the six screws on the CPU heatsink.

6.

Remove the CPU heatsink.

Chapter 3 53

7.

Loose up the CPU secure knot.

8.

Remove the CPU.

Removing the RTC

1.


2.


3.

Disconnect the RTC connector from the mainboard.

4.

Remove the RTC battery.

54

NOTE: To replace the RTC battery, press the RTC battery into the socket and re-connect the cable with the mainboard.

Chapter 3

Separating the Lower Case from the Upper Case

1.


2.


3.

See “Removing the CPU” on page 53

4.

Disconnect the touchpad cable from the main board.

5.

Release the six screws from the bottom of the main unit as shown below.

6.

Remove the upper case backward.

7.

Disconnect the LCD cover switch connector from the main board.

8.

Separate the upper case from the lower case.

Removing the Fan

1.


2.


3.


4.

See “Separating the Lower Case from the Upper Case” on page 55

5.

Remove the fan cable from the main board.

6.

Release the two screws.

7.

Remove the fan from the main board.

Chapter 3 55

Removing the DC-DC Charger Board

1.


2.


3.


4.


5.

Release the screw as shown.

6.

Remove the DC-DC charger board from the main board.

Removing the System Board

1.


2.


3.


4.


5.

Remove the four screws on the main board as shown below.

6.

Remove the main board from the lower case with caution.

56 Chapter 3

Removing the Audio Jack Cover

1.


2.


3.


4.


5.

See “Removing the System Board” on page 56

6.

Remove the audio jack cover from the main board.

Removing the PCMCIA Socket

1.


2.


3.


4.


5.


6.

From the back of the main board, release the four screws as shown below.

7.

Detach the PCMCIA socket from the main board.

Removing the Modem Power Cable

1.


2.


3.


4.


5.


6.

Disconnect the modem power cable from the main board.

7.

Remove the cable.

Chapter 3 57

58 Chapter 3

Disassembling the LCD Module

Removing the LCD Bezel

1.


2.


3.

See “Removing the LCD Module” on page 52

4.

Remove the five mylars from the LCD module.

NOTE: 13.3” and 14.1” LCD have 5 mylars; 15” has only 3 mylars.

5.

Remove the five screws from the LCD module.

NOTE: 13.3” and 14.1” LCD have 5 screws; 15” has only 3 screws.

6.

Snap the LCD bezel off carefully.

Chapter 3 59

Removing the Speaker Assembly Module

1.


2.


3.


4.

Turn the LCD module cover.

WARNING:Be careful not to break the LCD panel. Place a soft cushion below the LCD panel.

5.

Remove the three mylars and the three screws from the speaker module.

6.

Remove the speaker to LED cable.

7.

Remove the speaker assembly module.

Removing the Inverter Board

1.


2.


3.


4.

See “Removing the Speaker Assembly Module” on page 60

5.

Remove the LCD power cable and inverter to LED cable from the inverter.

60

6.

Remove the two screws as shown below.

7.

Remove the inverter board.

Chapter 3

Removing the LCD Bracket

1.


2.


3.


4.

See “Removing the LCD Bezel” on page 59

5.

Release the four screws as shown below.

6.

Take out the LCD panel from the LCD module carefully.

7.

Release the two screws on the left side of the LCD panel.

8.

Do the same for removing the two screws on the right side of the LCD panel.

9.

Remove the left and right LCD brackets.

Removing the LED Board

1.


2.


3.


4.


5.

Remove the two screws as shown below.

6.

Disconnect the microphone cable.

Chapter 3 61

7.

Disconnect the inverter to led cable, and speaker to led cable.

8.

Remove the LED board.

Removing the Microphone

1.


2.


3.


4.


5.

See “Removing the LED Board” on page 61

6.

Remove the microphone from the LCD module.

Removing the Left and Right Hinges

1.


2.


3.


4.


5.

Release the two screws as shown below.

6.

Remove the left and right hinges.

62 Chapter 3

Chapter 3 63

64 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

The diagnostic test detected an error and displayed a FRU code.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 67.

“Power-On Self-Test (POST) Error Message” on page 70

“Undetermined Problems” on page 78

“Error Message List” on page 71

“System Diagnostic Diskette” on page 38


Use the customer-reported symptoms and go to


“Intermittent Problems” on page 77

“Undetermined Problems” on page 78

Chapter 4 65

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device. See “System Diagnostic Diskette” on page 38 for details.

1.

Boot from the diagnostics diskette and start the PQA program (see “System Diagnostic Diskette” on page

38).

2.

Go to the diagnostic Diskette Drive in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the system board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the PQA program (refer to “System Diagnostic Diskette” on page 38.

2.

Go to the diagnostic CD-ROM in the test items.

3.


4.


If an error occurs, reconnect the connector on the System board. If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.


66 Chapter 4

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page

38 for details.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

!

Numeric keypad

!

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the PQA program (please refer to “System Diagnostic

Diskette” on page 38.

2.

Go to the diagnostic memory in the test items.

3.


4.


NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

!

“Check the Power Adapter” on page 68

!

“Check the Battery Pack” on page 69

Chapter 4 67

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

!

!

Replace the System board.

If the problem is not corrected, see “Undetermined Problems” on page 78.

!

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Battery Pack” on page 69.

68 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.


After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Chapter 4 69

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 78.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

70 Chapter 4

Index of Error Messages

Error Code List

Error Codes

006

010

070

071

072

080

110

Error Message List

Error Messages

Equipment Configuration Error

Equipment Configuration Error

Real Time Clock Error 1

CMOS Battery Bad 4

CMOS Checksum Error 1

Battery Is Critical Low 1

Incorrect password specified, system halted 1

Error Messages

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

FRU/Action in Sequence

Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

System board

see “Keyboard or Auxiliary Input Device Check” on page 67 . see “Keyboard or Auxiliary Input Device Check” on page 67. see “Keyboard or Auxiliary Input Device Check” on page 67.

Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn BIOS ROM

System board

System RAM Failed at offset: nnnn

Extended RAM Failed at offset: nnnn

DIMM

System board

DIMM

System board

System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.

System CMOS checksum bad - Default configuration used

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

System timer error

Real time clock error

RTC battery


System board

RTC battery


System board

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

CMOS

Diskette drive A error

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board


DIMM

System board

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 66.

Chapter 4 71

72


Error Messages

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

I/O device IRQ conflict

Operating system not found


Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 66.

System board

System board

DIMM

System board

DIMM

System board

DIMM

System board


RTC battery

System board


RTC battery

System board

DIMM

BIOS ROM

System board

None

BIOS ROM

System board


RTC battery

System board

Enter Setup and see if fixed disk and drive A: are properly identified.

Diskette drive

Hard disk drive

System board

Chapter 4


No beep Error Messages

No beep, power-on indicator turns off and LCD is blank.


Power source (battery pack and power adapter). See “Power

System Check” on page 67.

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

System board.

No beep, power-on indicator turns on and LCD is blank.



Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external

CRT.

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

Ensure every connector is connected tightly and correctly.

System board

No beep during POST but system runs correctly.

Speaker

System board

Chapter 4 73

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

74

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

System board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged




Battery pack

Power adapter

Hard drive & battery connection board

System board



Battery pack

Power adapter

Hard drive & battery connection board

System board



Hold and press the power switch for more than 4 seconds.

System board

See “Check the Battery Pack” on page 69.

Battery pack

System board

Chapter 4

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board

PCMCIA slot assembly


PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Audio driver

Speaker

System board

Internal speakers make noise or emit no sound.

Speaker

System board


Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.


Keyboard (if control is from the keyboard)

Hard disk drive

System board

See “Hibernation Mode” on page 24.

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board


LCD cover switch

System board



Hard disk drive

System board

See “Standby Mode” on page 24.

LCD cover switch

System board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

System board

Chapter 4 75

76

Power Management-Related Symptoms

Symptom / Error

System hangs intermittently.


See “Thermal & Fan Utility” on page 38.

Reconnect hard disk/CD-ROM drives.


System board

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Serial or parallel port device problems.


Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn+F5, LCD/CRT/Both display switching

See “System Diagnostic Diskette” on page 38.

System board

See “System Diagnostic Diskette” on page 38

System board

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

System Board

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

Utility is set to Enabled.

Device driver

Device cable

Device

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

System board

Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.


See “System Diagnostic Diskette” on page 38.

Modem phone port modem combo board

System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 78.

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4 77

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 67):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

!

Non-Acer devices

!

!

!

!

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

!

!

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

!

!

System board

LCD assembly

78 Chapter 4

Index of AFlash BIOS Error Message

Hardware Error

VPD Checksum Error

Error Message

BIOS Update Program Error

System Error

Without AC adapter

Battery Low


See “System Diagnostic Diskette” on page 38

Reboot the system and then restest with this diskette.

Turn off the power and restart the system.

Make sure this AFlash BIOS diskette for this model.

make sure to connect AC adapter make sure to install a highly charged battery, and reboot system.

Chapter 4 79

Index of PQA Diagnostic Error Code, Message

09XXX

10XXX

11XXX

12XXX

16XXX

01XXX

02XXX

03XXX

Error Code

04XXX

05XXX

06XXX

07XXX

08XXX

Message

Backup battery error

CPU or main board error

Memory error

Keyboard error

Video error

Parallel Port error

Serial port or main board error

Diskette drive error

Hard disk error

CD-ROM error

Co-processor error

Pointing device error

Cache test error


Backup battery

Reload BIOS default setting.

System board

DIMM

System board

Reset Keyboard

Keyboard

System board

System board

System board

System board

Diskette drive

System board

Reload BIOS default setting

Hard disk

System board

Reset CD-ROM cable

CD-ROM drive

System board

System board

Reset Keyboard

Keyboard

System board

System board

80 Chapter 4

Jumper and Connector Locations

Top View

PH3

VR1

PH1

PH2 CN13 CN8 U2

CN19

CN26

CN17

SW1

CN14

CN16

CN18 CN15

CN11

CN7

CN2

CN5

CN4

CN3

CN6

CN1

CN12 CN9

CN10

Chapter 5

Chapter 5 81

PCB 01200-S

VR1

PH3

PH2

PH1

Volume Control

Microphone-in Port

Line-in Port

Line-out Port

CN13

CN8

U2

CN7

CN2

CN5

CN4

CN3

CN6

Cardbus Socket

FAN Connector

FIR

USB Port

VGA Port

LAN Connector (RJ45)

Parallel Port

Serial Port

Modem Connector (RJ11)

SW1 Settings

SW4

Switch 1

Switch 2

Switch 3

Switch 4

CN1

CN9

CN10

CN12

CN15

SW1

CN16

CN18

CN26

CN19

CN11

CN14

CN17

PS/2 Port

LCD Cover Switch Connector

LED/Inverter Board Connector

External CD/DVD-ROM Module

Connector

Internal Keyboard Connector

See SW1 Setting listed below

Finger Print Check

HDD Connector

Battery Connector

Debug Board

LCD FPC Connector

RTC Batteru Connector

TouchPad Connector

ON: Enable password check

OFF: Disable password check

Setting

ON: Enable BootBlock Erasable

OFF: Disable BootBlock Erasable

OFF: US keyboard

ON: Japanese keyboard

OFF: Europe keyboard

OFF: US International keyboard

OFF: US keyboard

OFF: Japanese keyboard

ON: Europe keyboard

OFF: US International keyboard

82 Chapter 5

Bottom View

CN20

CN22

CN23

CN12

CN24

CN21

DM2

CN26

DM1

CN21

CN25

CN27

CN26

CN24

CN12

Docking Statiion Connector

Power Switch Connector

FDD FPC Connector

Battery Connector

Modem board socket

External CD/DVD-ROM Module

Connector

CN27

CN23

CN22

CN20

DM2

DM1



Modem Connector

DIMM Socket 2

DIMM socket 1

CN25

Chapter 5 83

84 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 740.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 85

Exploded Diagram

86 Chapter 6

Picture

CPU/Processor

No.

Partname

31

31

CPU PIII 1.0GMHZ 512K INTEL

CPU PIII 1.13GMHZ 512K INTEL

Description

IC CPU TULAT1.0G 512K UFCPGA

IC CPU TULAT1.13G 512K UFCPGA

Memory

33 MEMORY SODIMM 128MB PC-133

INFINEON

SDIMM 128MB HYS64V16220GDL-

7.5

LCD

NS LCD MODULE 15" TFTXGA HITACHI

TX38D95VCICAM

LCD MODULE 15.1” TFT SXGA

HITACHI/TX38D95VC1CAM

NS LCD 15" TFTXGA HITACHI/

TX38D95VC1CAM

LCD 15"SXGA+HITA/

TX38D95VC1CAM

PCMCIA Slot/PC Card slot

NS PCMCIA SLOT CONN CARDBUS C-P99FJ100-2218

FDD/Floppy Disk Drive

14 FDD 1.44M MITSUMI/D353G W/O

BRACKET W/O CABLE

FDD 1.44M MITSUNI/D353G

Chapter 6 87

Picture

HDD/ Hard Disk Drive

No.

Partname Description

19

19

HDD 20G IBM/DJSA220 MLC: H32029 HDD 20G IBM/DJSA-220 H32029

HDD 30GB MLC: H32162 IBM/

IC25N030ATDA04

HDD 30G IBM/IC25N030ATDA04

Combo Drive

HDD MODULE 20G IBM/DJSA-220

MLC: H32029 W/CASE W/HDD

CONNECTOR

HDD MODULE 30G IBM/

IC25N030ATDA04 MLC: H32162 W/

CASE W/HDD CONNECTOR

HDD MODULE 20GB 9.5MM IBM/

DJSA-220 MLC: H32029

HDD MODULE 30G 9.5MM IBNM/

IC25N030ATDA04

27 DVD/CDR MODULE 8X KME/

UJDA710AC3-B

ASSY DVD+RW MODULE

FLAMINGO

27 DVD/CDR DRIVE 8X KME/

UJDA710AC3-B

DVD/CDR 8X KME/UJDA710AC3-B

Heatsink

3 CPU HEATSINK CPU HEAT SINK 57*54.6MM 740

88 Chapter 6

Fan

Picture No.

Partname

17 FAN 45*45*9.5MM

Description

FAN 45*45*9.5MM AL(FLAMINGO)

Keyboard

30 KEYBOARD US NSK-84X21 KB US NSK-84X21

Cables

NS POWER CODE 125V 3PIN CORD 125V UL 3P K01081B1183WP

NS MODEM CABLE

18 FDD CABLE

NS CD-ROM CABLE

CABLE MODEM (FLAMINGO)

CABLE FPC FDD MISTIMI

C.A FPC CD-ROM 730

Chapter 6 89

Main board

Picture No.

25

Partname

FINGER PRINT CABLE

Description

C.A.FPC FINGER PRINT(FLAMINGO)

NS MICROPHONE CABLE 2PIN 40MM W.A 2P/MIC 40MM 730

NS SPEAKER CABLE W.A 4/4P 50MM SPK&LED 730

NS INVERTER&LED CABLE C.A LED INVERTER COAXIA

NS LCD CABLE 15.1" CABLE LCD 15.1"(FLAMINGO)

8 MAINBOARD/FLAMINGO W/MODEM

CABLE W/O MODEM

MAIN BOARD FLAMINGO W/

90 Chapter 6

Boards

Picture No.


NS MODEM BOARD AMBIT/U98M005.01

MODEM MDC AMBIT/U98M005.01

NS HDD CONNECTOR SKT 44P HDD 20120S-44/43G5-0

NS HDD CASE W/SUPPORT W/GASKET

W/SPONGE

ASSY HDD 9.5MM BRKT 730

NS INVERTER BOARD INVERTER T62I124.00 730

NS LED BOARD 730 LED BOARD

Adapter

NS ADAPTER 3PIN LITEON/PA1600-

02AE

ADT 3P PA-1600-02AE W

ACER(NEW

Chapter 6 91

Battery

Picture No.

Partname

22 BATTERY PACK SONY/BTP-30A1

Description

ASSY BTY PACK LINO BTP-30A1 730

NS BATTERY LI 3V 210MHZ 50MM BTY LI 3V CR2032T6 210MAH 50MM

Charger

13 DC-DC CHARGER T62.136.C.20-40 CHARGER T62.136.C.20-4D TM730

Case/Cover/Bracket Assembly

15 FDD BRACKET BRKT FDD SECC 730

4 HINGE CAP RIGHT HINGE CAP R KU2-1518 730

5 HINGE CAP LEFT HINGE CAP L KU2-1518 730

92 Chapter 6

Chapter 6

Picture No.

6

Partname

MIDDLE COVER W/O NAME PLATE

Description

CVR MIDDLE KU2-1518 730

7 MIDDLE COVER CAP CVR CAP MIDDLE PC 730

21 BATTERY DOOR DOOR BATTERY KU2-1518 730

26 FINGER PRINT PLATE PLT FINGER PRINT SECC 730

11 DIMM COVER W/O SCREW ASSY DIMM CVR BCG955 730

NS MODEM COVER W/O SCREW ASSY MODEM CVR BCG955 730

2 HEATSINK PLATE PLT HEATSINK 2 AL 730

93

94

Picture No.

9

Partname

LOWER CASE W/O DIMM COVER W/

O MODEM COVER

Description

ASSEMBLY LOWER

CASE(FLAMINGO)

12 UPPER CASE W/O FINGER PRINT W/

TOUCH PAD

ASSEMBLY UPPER

CASE(FLAMINGO)

32 HDD BEZEL BZL HDD KU2-1518 730

NS LCD PANEL W/O SPEAKER ASSEMBLY LCD PANEL(15.1")

NS HINGE PACK RIGHT&LEFT HINGE PACK

NS LCD BEZEL W/LED LABLE ASSY LCD BEZEL 15" FLAMING

NS COMBO DRIVE CASE ASSY DVD-ROM 730

Chapter 6

Speaker

Picture No.

Partname

NS SPEAKER MODULE W/O LOGO

Description

ASSEMBLY SPEAKER(FLAMINGO)

Miscellaneous

NS MICROPHONE RUBBER RUBBER MICROPHONE 730

NS CAMERA RUBBER RUBBER CAMERA SILICON 520

29 NAME PLATE

NS LOGO PLATE

PLT NAME (740LCF) 99.8*803 TM740

PLATE LOGO 37*11MM(FLAMINGO)

Screws

Chapter 6

NS LCD RUBBER CUSHION ELLIPSE

FOR 15" ONLY

NS LCD SCREW CAP SRUARE

NS SPEAKER SCREW CAP

NS SCREW

NS SCREW

35

24

SCREW

SCREW

23 SCREW

SCRW MACH PAN M2*10L

SCR. HEX NUT W/WASHER &

NYLOK #4

SCRW BIND M2*L3 B-ZN SHIVA

SCRW WAFER MYLO M2.5*3.5L

B-ZN

SCREW M2.5X6

95

Picture

24

23

24

No.

16 SCREW

20 SCREW

NS SCREW

SCREW

SCREW

SCREW

23 SCREW

NS SCREW


SCRW BINDING BL-ZN M2.5*L10

SRW M2.5*8L B/ZN NYLOK 700

SCREW WAFER NYLOK NI 2ML3

SCRW WAFER MYLO M2.5*3.5LB-ZN

SCREW M2.5*6

SCRW WAFER MYLO M2.5*3.5LB-ZN

SCREW M2.5*6

BH MSN+N SCREW M2.0*6

96 Chapter 6

Appendix A

Model Definition and Configuration

Model Number Definitions

Model

Number

740LF

740LVF

741LVF

741LCF

LCD

15” SXGA+

15” SXGA+

15” SXGA+

15” SXGA+

743LCF

744LCF

15” SXGA+

15” SXGA+

CPU

Tualatin 933Hz

Tualatin 933Hz

Tualatin 1.0G

Tualatin 1.0G

Tualatin 1.13G

Tualatin 1.20G

Memory

128MB

128MB

128MB

128MB

128MB

128MB

HDD

20GB

20GB

20GB

30GB

30GB

30GB

Combo

24X CD

8X DVD

8X DVD

8/8/4/24X

(DVD+RW)

8/8/4/24X

(DVD+RW)

8/8/4/24X

(DVD+RW)

Battery

Li-Ion

Li-Ion

Li-Ion

Li-Ion

Li-Ion

Li-Ion

Appendix A 97

98 Appendix A

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 2000 and Windows XP environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate 740 Compatibility

Test Report released by the Acer Mobile System Testing Department.

Appendix B 99

Microsoft Windows 2000 Environment Test

100

Monitor

Network Adapters

OEM Ethernet/10baseT/100baseT

Token Ring

IBM Ethernet/10baseT/100baseT

IBM Token Ring

Multifunction Card

CardBus

Others

Modem Adapters

Modem (up to 56K)

ISDN

I/O Peripheral

I/O - Keyboard

I/O - Mouse

I/O Projector

Item

I/O - Parallel (Printer)

Specifications

Compaq Color Monitor V70

NEC 20” Color Monitor E1100

ViewSonic PF790 19” CRT Monitor

3Com EtherLink III 3C589D

10/100 16 bits Fast EtherLink 3C574-TX

Xircom Credit Card Ethernet Adapter CE-10BT

Xircom Credit Card Ethernet Adapter IIps PS-CE2-10

Xircom Credit Card Ethernet Adapter 10/100 CE3-10/100

Madge Smart 16/4 RingNode MK2 20-00

IBM EtherJet PC Card EN533

Turbo 16/4 Token Ring PC Card 85H3629

3Com 10/100 Fast EtherLink LAN + 56K , 3CCFE56

D-Link Winconnect 33.6 LAN/FAX modem Combo

Xircom Credit Card Ethernet 10/100 + Modem 56, CEM56-100

3Com 10/100 LAN CardBus 3CCFE575BT

Intel EtherExpress PRO/100 Mobile Adapter MBLA3200

TDK CardBus Ethernet 10/100 Base TX LAK-CB100X

D-Link Fast Ethernet CardBus 10/100 Mbps DFE-660

IBM 10/100 EtherJet CardBus Adapter (32-bit) 25L4B55

Xircom CardBus EtherJet 10/100 CBE-10/100BTX

Lucent Wave LAN IEEE 802.11 PCMCIA Card PC24E-H-FC

ActionTec DataLink 56Kbps FAX/Modem 744L1075

TDK V.90/K56Kflex Data/FAX Modem

Xircom Credit Card Modem 56 CM-56

USR Megahertz 56K Modem, XJ1560

USR Megahertz ISDN 128K CC128ST

Chicony, keyboard USB KU-8933

IBM Numeric Keypad III 07G0032/79F6408

Compaq Keyboard

IBM US English KBD (PS/AT Style) 92G7454/92G7454

Microsoft Natural KBD USB e06401comb

Acer 101 keyboard 6311

Logitech USB Wheel Mouse M-BB4B

Acer Aspire USB mouse (USB) M-UB48

Logitech PS Style Mouse M-S34

Microsoft Intelli Mouse USB x03-46340

Logitech Serial Mouse

NEC MT1040 LCD Projector

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

HP DeskJet 880C Printer

HP LaserJet 6MP

CANON USB Printer BJC-430C

Appendix B

Item

I/O - Parallel (Scanner)

I/O - USB

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB MO Drive

I/O - 1394 MO Drive

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - ATA

PCMCIA - Others

Specifications

HP ScanJet 3300C Color Scanner (USB) MY97712194

AcerScan Prisa 620s

Sanwa USB HUB (Self Power)

USB HUB 4 PORT TI-CHIP W-USB104T

EIZO I. Station USB HUB OFTD0003A

Iomega USB ZIP250

ELECOM USB HUB 4-PORT UH-4S

Panasonic USB Speaker EAB-MPC57

AIWA Multimedia Digital Speaker System (USB) SC-UC78

Microsoft Sidewinder Precision Pro (USB) 326-00069

Logitec USB MO 1.3GB

IEEE1394 MO 1.3GB

Acer USB Video Capture Kit DVC-V6

Intel Digital Camera

Adaptec SlimSCSI APA-1460AB

SunDisk ATA 15MB

IBM 340MB MicroDrive + PC Card Adapter 00N8073

Sony Memory Stick (64MB) + PC Card Adapter

EPSON Flash Packer 6MB FP6

IOMega Clik! PC Card Drive 40MB

I-O DATA IEEE1394 interface CB1394/DVC

LACIE, LACIE IEEE 1394 (Fire Wire) Hard Dirve

I/O Data IEEE 1394 External 30GB Hard Drive HDA-i30G/1394

Buffalo I. Link IEEE 1394 DIL-G 20GB Hard Drive

Sony IEEE 1394 4 pin to 6 pin Connect Cable (4.5m)

DCR TRV-10/ACCKIT M90 (1394 Camera) w/ Video Capture PC Card

DVBK-CW200

BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus

Appendix B 101

Microsoft Windows XP Environment Test

102

Monitor

Network Adapters

OEM Ethernet/10baseT/100baseT

Token Ring

IBM Ethernet/10baseT/100baseT

IBM Token Ring

Multi-function Card

CardBus

Others

Modem Adapters

ISDN

I/O Peripheral

I/O - Keyboard

Item

Modem (up to 56K)

I/O - Mouse

I/O - Projector

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

Specifications

Compaq Color Monitor V70

NEC 20” Color Monitor E1100

ViewSonic PF790 19” CRT Monitor

3Com EtherLink III 3C589D

10/100 16 bits Fast EtherLink 3C574-TX

Xircom Credit Card Ethernet Adapter CE-10BT

Xircom Credit Card Ethernet Adapter IIps PS-CE2-10

Xircom Credit Card Ethernet Adapter 10/100 CE3-10/100

Madge Smart 16/4 RingNode MK2 20-00

IBM EtherJet PC Card EN533

IBM Turbo 16/4 TokenRing PC Card 85H3629

3Com 10/100 Fast EtherLink LAN + 56K 3CCFEN56

Xircom Credit Card Ethernet 10/100 + Modem 56 CEM56-100

3Com 10/100 LAN CardBus 3CCFE575BT

Intel EtherExpress PRO/100 Mobile Adapter MBLA3200

TDK CardBus Ethernet 10/100 Base TX LAK-CB100X

D-Link Fast Ethernet CardBus 10/100 Mbps DFE-660

IBM 10/100 EtherJet CardBus Adapter (32-bit) 25L4B55

Xircom CardBus EtherJet 10/100 CBE-10/100BTX

Lucent Wave LAN IEEE 802.11 PCMCIA Card PC24E-H-FC

ActionTec DataLink 56Kbps FAX/Modem 744L1075

TDK V.90/K56Kflex Data/FAX Modem

Xircom Credit Card Modem 56 CM-56

USR Megahertz 56K Modem XJ1560

USR Megahertz ISDN 128K CC128ST

Chicony, keyboard USB KU-8933

IBM Numeric Keypad III 07G0032/79F6408

Compaq Keyboard

IBM US English KBD (PS/AT Style) 92G7454/92G7454

Microsoft Natural KBD USB e06401comb

Acer 101 keyboard 6311

Logitech USB Wheel Mouse M-BB4B

Acer Aspire USB mouse (USB) M-UB48

Microsoft IntelliMouse Optical X05-48976

Logitech PS Style Mouse M-S34

Microsoft IntelliMouse USB x03-46340

Logitech Serial Mouse

NEC MT1040 LCD projector

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

HP DeskJet 880C Printer

HP LaserJet 6MP

CANON USB Printer BJC-430C

HP ScanJet 3300C Color Scanner (USB) MY97712194

AcerScan Prisa 620s

Appendix B

I/O - USB

Item

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB MO Drive

I/O - 1394 MO Drive

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - ATA

PCMCIA - Others

Specifications

Sanwa USB HUB (Self Power)

USB HUB 4 PORT TI-CHIP W-USB104T

EIZO I. Station USB HUB OFTD0003A

Iomega USB ZIP250

ELECOM USB HUB 4-PORT UH-4S

Panasonic USB Speaker EAB-MPC57

AIWA Multimedia Digital Speaker System (USB) SC-UC78

Microsoft Sidewinder Precision Pro (USB) 326-00069

Logitec USB MO 1.3GB

Logitec IEEE1394 MO 1.3GB

Acer USB Video Capture Kit DVC-V6

Intel Digital Camera

Adaptec SlimSCSI APA-1460AB

SunDisk ATA 15MB

IBM 340MB MicroDrive + PC Card Adapter 00N8073

Sony Memory Stick (64MB) + PC Card Adapter

EPSON Flash Packer 6MB FP6

IOMega Clik! PC Card Drive 40MB

I-O DATA IEEE1394 interface CB1394/DVC

LACIE, LACIE IEEE 1394 (Fire Wire) Hard Dirve

I/O Data IEEE 1394 External 30GB Hard Drive HDA-i30G/1394

Buffalo I. Link IEEE 1394 DIL-G 20GB Hard Drive

Sony IEEE 1394 4 pin to 6 pin Connect Cable (4.5m)

DCR TRV-10/ACCKIT M90 (1394 Camera) w/ Video Capture PC Card

DVBK-CW200

BUFFALO IEEE1394 interface IFC-ILCB/DV Cardbus

Appendix B 103

104 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

!

!

Service guides for all models

User's manuals

!

!

!

!

Training materials

Main manuals

Bios updates

Software utilities

!

!

!

!

Schematics

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

The service repair section provides you with downloadable information on:

!

Troubleshooting guides

!

!

Tooling box information

Repair instructions for specific models

!

!

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

!

Detailed information on Acer's International Traveler's Warranty (ITW)

!

!

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 105

106 Appendix C

A

B

AC Adapter 23

ACPI 1.0a 17

AFLASH Utility 38

APM 1.2 17

Audio 20, 22

Audio Jack Cover

Removing 57

Battery 22

Battery Pack 45

battery pack

charging indicator 11

BIOS 17 package 17 password control 17

ROM size 17

ROM type 17 vendor 17

Version 17

BIOS Setup Utility 29

BIOS Supports protocol 17

BIOS Utility 29–37

Basic System Settings 31

Load Default Settings 37

Navigating 29

Onboard Device Configuration 34

Startup Configuration 32

System Information 30

System Security 35

Board Layout 4

Bottom View 5

Top View 4

brightness

hotkeys 15

C

Cache

controller 17 size 17

caps lock

on indicator 11

CardBus 22

computer

Index

Index

D

on indicator 11

contrast

hotkeys 15

Core logic 22

CPU

core voltage 17

I/O voltage 17 package 17

Removing 53

type 17

DC-DC Charger Board

Removing 56

DIMM 17

Combinations 18

external 46

package 17

removing 46

Speed 17 voltage 17

Disassembly

Battery Pack 45

CD-ROM/DVD-ROM Module 48

Floppy Disk Drive 50

Hard Disk Drive 49

LCD Module 52

Machine 41

Procedure Flowchart 43

Display 3

display

hotkeys 15

Display Standby Mode 24

DMA Channel Assignment 27

DVD-ROM Interface 19

E

Environmental Requirements 25

Error Symptom-to-Spare Part Index 70

External CD-ROM Drive Check 66

External Diskette Drive Check 66

F

Fan

Removing 55

Features 1

107

I

H

FIR 21

Flash Utility 38

Floppy Disk

removing the 50

Floppy Disk Drive Interface 18

FRU (Field Replaceable Unit) List 85

Hard disk 19, 22

removing the 49

Hard Disk Standby Mode 24

Hardware Specifications and Configurations 17

HDD 19, 22

Hibernation Mode 24

Hibernation mode

hotkey 15

Hinge

Removing 62

Hot Keys 12

I/O Address Map 25

Indicators 11

Intermittent Problems 77

Inverter Board

Removing 60

IrDA 21

IRQ Assignment Map 26

J

Jumper and Connector Locations 81

Top View 81

K

Keyboard 22

Removing 51

Keyboard or Auxiliary Input Device Check 67

L

L2 cache 17

LAN/Modem Combo 18

LCD 23

DC-AC LCD Inverter 23

LCD Bezel

Removing 59

LCD Bracket

Removing 61

LED Board

108

Removing 61

M

N

O

Notebook Manager

hotkey 15

num lock

on indicator 11

Online Support Information 105

P

Machine Disassembly 41

Mechanical Specification 25

media access

on indicator 11

Memory

Address Map 25

Memory Address Map 25

Memory Check 67

Microphone

Removing 62

Microsoft Windows XP Environment Test 102

Model Number Definitions 97

Modem 18

Modem Combo Card

external 47

Modem Power Cable

Removing 57

Panel 6

Bottom 10

left 6

Rear 8 right 8

Parallel Port 21

parallel port

setting in BIOS Utility 34

Password Setting

Hard Disk Password 36

Power-On Password 36

Setup Password 36

PC Card 11, 17, 22

PCMCIA 22

PCMCIA Socket

Removing 57

Pentium III 17

Power Management 24

Index

R

Power System Check 67

Battery Pack 69

Power Adapter 68

PQA 38

Processor 17

RMA 85

RTC 22

Removing 54

S

Screw List 44

Second Level Cache 17

Serial Port 21

Speaker Assembly Module

Removing 60

speakers

hotkey 15

Standby Mode 24

Super I/O 22

System

Block Diagram 3

Layout 4

System Board

Removing 56

System Check Procedures 66

System Diagnostic Diskette 38

System Memory 17

System Utilities 29

System Utility Diskette 38

T

Temperature 25

Test Compatible Components 99

touchpad

hotkey 15

Touchpad Check 69

TouchPad Module

Removing 52

Troubleshooting 65

U

Undetermined Problems 78

USB 21

utility

BIOS 29–37

V

W

Video 20

Resolutions 20

Video controller 22

Windows 2000 Environment Test 100

Index 109

110 Index

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