Acer TravelMate 260 series Service manual
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127 Pages
Acer TravelMate 260 series is a powerful and versatile laptop that is perfect for both business and personal use. With its slim profile and lightweight design, it is easy to take with you wherever you go. The TravelMate 260 series comes equipped with a variety of features that make it a great choice for anyone looking for a reliable and affordable laptop.
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TravelMate 220/260
Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: 49.49S01.021
PRINTED IN TAIWAN
II
Revision History
Please refer to the table below for the updates made on Travelmate 220/260 service guide.
Date
01/03/2002
Chapter
Chapter 1
Updates
Revised CPU Type from Celeron 933 to celeron 1.06 GHz with 256KB cache
Revised Super I/O Controller to Mitsubishi 38859F
Revised CPU package to PIII 1 GHz uFCBGA2 and to Celeron 1.06 GHz UFPGA2
Revised BIOS version to AOEO
Delete IBM(IC25N030ATD) Specifications for HDD
Interface
Changed TEAC to Mitsubishi and its specifications in CD-
ROM interface.
Revised PCB N0. to 01213-1
Revison: ‘Note” was deleted.
Chapter 5
Appendix A
Appendix B Remove ELPIDA 128 and 256MB for memory specifications
Remove TEAC for DVD-ROM specifications.
Add (DVD + CD-RW) for Combo driver.
Remove Simplo Ni-MH, Sanyo Li-ION, Sanyo Ni-MH specifications for battery.
Remove US 2 pin for Power Code:
01/18/2002 Chapter 1 Change DVD-RW to DVD/CD-R/CD-RW and modify battery specs.
.
Copyright
Copyright © 2001 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
Screen messages
NOTE
WARNING
CAUTION
IMPORTANT
Denotes actual messages that appear on screen.
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to do specific actions relevant to the accomplishment of procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
VI
Table of Contents
Chapter 1 System Introduction 1
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2 System Utilities 30
Multi-Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Onboard Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 3 Machine Disassembly and Replacement 44
Removing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembling the CD-ROM Drive Module . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Hinge Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
VII
Table of Contents
Removing the Video Capture Kit Covers . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the 14.1” TFT LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the 13.3” TFT LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Speakers (14.1” TFT LCD) . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Speakers (13.3” TFT LCD) . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the 14.1” TFT LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the 13.3” TFT LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the 13.3” TFT LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the LCD Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the CPU Heat Sink Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Touch Pad Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Touch Pad Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the RTC Battery Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .70
Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Charger Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the CPU Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the CPU Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the PCMCIA Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the I/O Port Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 4 Troubleshooting 78
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .80
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .93
Chapter 5 Jumper and Connector Locations 94
Chapter 6 FRU (Field Replaceable Unit) List 98
VIII
Table of Contents
Appendix A Model Definition and Configuration
Appendix B Test Compatible Components
110
112
Microsoft Windows XP Home Edition Environment Test . . . . . . . . . . . . . . . . .113
Appendix C Online Support Information 114
Index 116
IX
Chapter 1
System Introduction
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!
Intel
®
Mobile Pentium
®
III with 512KB cache or Celeron
®
CPU 1.06 GHz processor with 256KB cache
!
64-bit memory bus
!
AcerMedia bay (removable CD-ROM, DVD-ROM, CD-RW or DVD/CD-R/RW drive)
!
!
!
Built-in floppy drive
High-capacity, Enhanced-IDE hard disk
Power management system with ACPI (Advanced Configuration Power Interface)
Multimedia
!
16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
Built-in dual speakers with microphone
!
!
High- speed CD-ROM, DVD-ROM, CD-RW, or DVD/CD-R/RW, and drive (AcerMedia Bay)
!
USB video capture kit option
Connectivity
!
PS/2 interface, which also can be configured as keyboard/keypad interface.
!
!
85/88 key keyboard, which is IBM PC/AT keyboard compatible.
Two Universal Serial Bus (USB) Ports
!
CD-ROM/DVD-ROM/DVD/CD-R/RW Swappable Module
!
!
!
!
RJ-11 for 56Kbps fax/modem
Upgradeable memory and hard disk
ECP/EPP Compliant parallel port.
RS-232 (16550 compatible) serial port
Chapter 1
1
Human-centric Design and Ergonomics
!
All-in-one design (CD-ROM, floppy disk drive, hard disk drive)
!
!
!
Sleek, smooth and stylish design
Full-sized keyboard
Ergonomically centred touchpad pointing device
Expansion
!
!
One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) support
Upgrageable memory and hard disk
Display
!
!
!
!
!
!
13.3” or 14.1” TFT LCD displaying 32-bit true-color at 1024x768 XGA resolution
3D capabilities
Supports other output display devices such as LCD projection panels for large audience presentations
“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power.
Simultaneous LCD and CRT display support
Dual display capacity
Video performance
2X AGP video graphic accelerator with 8MB shared from system memory to boost video performance.
Simultaneous display
The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. You can also connect other output display devices such as LCD projection panels for large-audience presentations.
Dual Display
The computer’s unique graphics chip takes advantage of Windows ME’s multi-display capability, allowing you to extend your desktop to an external display device, such as an external monitor projector. With this feature enabled, you can move program windows to/from the computer LCD and the external monitor.
Power management
The power management system incorporates an "automatic LCD dim" feature that automatically dims the LCD
Opening and closing the display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover.
NOTE: If an external monitor is connected, the computer turns off the display (but does not enter standby mode) when you close the display cover.
To close the display cover, fold it down gently until the display cover latch clicks into place.
WARNING: To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the computer when the display is closed.
2
Chapter 1
System Block Diagram
Mobile CPU
Taulatin 1G
Celeron 933, 866
CRT
CONN
AC’97
CODEC
VR
AUDIO
BOARD
INT
SPEAKER
MODEM
CDC Card
PRIMARY
HDD
CARDBUS
ONE SLOT
SIO
LPC47N227-MN
FDD PRN-PORT
PS/2
CONN
TOUCH
PAD
LPC
DEBUG
Chapter 1
3
Board Layout
Top View
7
8
5
6
3
4
1
2
9
10
11
CPU (on board)
Fan Connector
Inverter connector
RJ45+RJ11
External Display Port
USB Port 0
USB Port 1
LCD Connecto
Hot Key Connector
Parallel Port
Serial Port
2
1
3
22
4 5 6 7 8 9
10
11 12 13
14
15
16
17
18
21
16
17
18
19
12
13
14
15
20
21
22
PS/2 Port
DC-in Port
CD-ROM Connector
RTC battery connecto
Switch
Internal Keyboard Cable Connector
HDD Connector
Golden Finger
TouchPad Cable Connector
FDD Connector
Cardbus Connector
4
Chapter 1
Bottom View
1
3
4
1
2
5
Modem Connector
North Bridge(82830MG)
Power Switch
Audio Board Connector
DIMM 2 Socket
9
8
7 6 5
8
9
6
7
DIMM 1 Socket
Modem Card Cable Connector
Battery Connecto
South Bridge (ICH3-M)
2
3
4
Chapter 1
5
Panel
Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.
Front Panel
6
3
4
5
6
1
2
7
8
9
#
Display screen
Item
Touchpad
Floppy activity indicator
Floppy drive
Floppy disk eject button
Click button (left, center and right)
Palmrest
Keyboard
Status indicators
Description
Also called LCD (Liquid Crystal Display), displays computer output.
Touch-sensitive pointing device which functions like a computer mouse.
LED (light-emitting diodes) that turn on and off when the floppy is active.
Internal diskette drive, accepts 3.5-inch floppy diskettes
Push this button to eject the floppy disk
The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll up/ down button.
Comfortable support area for your hands when you use the computer.
Inputs data into your computer.
LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components.
Chapter 1
Left Panel
3
4
5
7
8
9
1
#
2
6
Icon
Line-in jack
Item/ Port
Security keylock
PCMCIA (PC card) Port
Eject button
Power switch
Speaker/ headphone-out jack
Microphone-in jack
Volume control
Video capture kit slot
Connects to...
Kensington-compatible key-based computer security lock.
Connects to one Type II or one Type III 16-bit PC card or 32-bit CardBus PC Card.
Eject PC cards from the card slots.
Turns on the computer power.
Connects to audio line-out devices (e.g., speakers, headphones)
Accepts audio line-in devices (e.g., audio CD player, stereo walkman).
Accepts a mono/stereo condenser microphone.
Controls the volume of the speakers.
Accepts the video capture kit option on the left side of the computer.
Chapter 1
7
Right Panel
4
5
2
3
6
7
1
#
Rear Panel
l
Icon Item/ Port
Video capture kit slot
Battery bay
AcerMedia drive
LED indicator
Eject button
Emergency eject slot
Power Jack
Connects to...
Accepts the video capture kit option on the right side of the computer.
Houses the computer’s battery pack.
Houses removable media drive modules.
Lights up when the AcerMedia drive is active.
Ejects the compact disc from the drive.
Ejects the compact discs when the computer is turned off.
Connects to an AC adapter
8
2
3
4
#
1
Icon
PS/2 port
Port
Serial port
Parallel port
USB port (two)
Connects to...
Connects to any PS/2-compatible devices
(e.g., PS/2 keyboard/mouse/keypad)
Connects to a serial device (e.g., serial mouse)
Connects to a parallel device (e.g., parallel printer)
Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera).
Chapter 1
6
7
#
5
Icon Port
External display port
Modem jack
Connects to...
Connects to a display device (e.g., external monitor, LCD projector) and displays up to
64K colors at 1280x1024 resolution
Connects to the phone line
Network jack Connects to an Ethernet 10/100-based network
Bottom Panel
6
7
4
5
8
1
2
3
# Item
Memory compartment
Hard disk anti-shock protection
Personal identification slot
AcerMedia bay release latch
AcerMedia bay
Battery bay
Battery release latch
Hard disk bay
Description
Houses the computer’s main memory.
Protects your hard disk against shocks.
Insert a business card or similar-sized identification card to personalize your computer.
Unlatches the AcerMedia drive for removal or swapping.
Houses an AcerMedia drive module.
Houses the computer’s battery pack.
Unlatches the battery to remove the battery pack.
Houses the computer’s hard disk (secured by a screw).
Chapter 1
9
Indicators
.
The computer has six easy-to-read status icons on the right of the display screen.
10
The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.
3
4
#
1
2
5
6
Icon
Power
Function
Sleep
Media Activity
Battery Charge
Caps Lock
Num Lock
(Fn-F11)
Description
Lights when the computer is on.
Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.
Lights when the floppy drive, hard disk or
AcerMedia drive is active.
Lights when the battery is being charged.
Lights when Caps Lock is activated.
Lights when Numeric Lock is activated.
Chapter 1
Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Special keys
Lock keys
The keyboard has three lock keys which you can toggle on and off.
Lock key
Caps Lock
Num Lock (Fn-F11)
Scroll Lock (Fn-F12)
Description
When Caps Lock is on, all alphabetic characters typed are in uppercase.
When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
Embedded numeric keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Chapter 1
11
Desired access
Number keys on embedded keypad
Cursor-control keys on embedded keypad
Main keyboard keys
Num lock on
Type numbers in a normal manner.
Hold Shift while using cursor-control keys.
Hold Fn while typing letters on embedded keypad.
Num lock off
Hold Fn while using cursor-control keys.
Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
12
Keys
Windows logo key
!!!!!"
Application key
Description
Start button. Combinations with this key perform shortcut functions. Below are a few examples:
"
+ Tab (Activates next taskbar button)
" + E (Explores My Computer)
"
+ F (Finds Document)
" + M (Minimizes All)
Shift +
"
+ M (Undoes Minimize All
" + R (Displays the Run... dialog box)
Opens a context menu (same as a right-click).
Chapter 1
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Fn-F4
Fn-F5
Fn-
↑
Fn-
↓
Fn-
→
Fn-F6
Fn-F7
Fn-F8
Hot Key
Fn-F1
Fn-F2
Fn-F3
Fn-
←
Icon Function
Hotkey help
Setup
Description
Displays a list of the hotkeys and their functions.
Accesses the notebook configuration utility.
Power Scheme Toggle Switches between the power management scheme used by the computer (function available if supported by operating system).
Sleep Puts the computer in Sleep mode.
Display toggle
Screen blank
Touchpad Toggle
Speaker on/off
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.
Turns the display screen backlight off to save power.
Press any key to return.
Turns the internal touchpad on and off.
Turns the speakers on and off; mutes the sound.
Contrast up
Contrast down
Brightness up
Increases the screen contrast (available only for models with HPA displays).
Decreases the screen contrast (available only for models with HPA displays).
Increases the screen brightness.
Brightness down Decreases the screen brightness.
Chapter 1
13
Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can be set by the user. To set the launch keys, run the Acer Launch Manager.
14
Chapter 1
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.
Touchpad basics
The following items teach you how to use the touchpad:
1.
Move your finger across the touchpad to move the cursor.
2.
Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results.
3.
Use the center (2) buttons (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Chapter 1
15
Function
Execute
Select
Drag
Left Button
Click twice quickly
Click once
Click and hold, then use finger to drag the cursor on the touchpad
Right Button Center Button Tap
Tap twice (at the same speed as doubleclicking a mouse button)
Tap once
Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor
Access context menu
Scroll
Click once
Click and hold the up/ down buttons
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping harder will not increase the touchpad’s responsiveness.
16
Chapter 1
Hardware Specifications and Configurations
System Board Major Chips
Item
System core logic
Super I/O controller
Audio controller
Video controller
Hard disk drive controller
Keyboard controller
RTC
Processor
CPU type
CPU package
Item
CPU core voltage
CPU I/O voltage
Controller
Intel 830 MG with VGA integrated
Intel ICH3-M with Audio integrated
SMCLPC4L47M227
Intel ICH
Intel 830MG
Embedded in Intel ICH3-M
Mitsubish 38859F
BQ3285LFHP
Specification
Intel Mobile PIII with 512KB Cache
Intel Celeron 1.06GHz processor with 256KB cache
To PIII 1GHz uFCBGA2
To Celeron 1.06GHz uFPGA
1.7V
1.25V
BIOS
Item
BIOS vendor
BIOS Version
BIOS ROM type
BIOS ROM size
BIOS package
Supported protocols
Specification
Acer BIOS
A0E0
Flash ROM
512KB
32 Pin PLCC
ACPI 2.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/
IEEE 1284 1.7 & 1.9, IrDA, PCI 2.1, PnP 1.0a, PS/2 keyboard and mouse,
USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard
Microsoft Simple Boot Flag
Set by switch, see SW setting BIOS password control
Second Level Cache
Item
Cache controlle
Cache size
1st level cache control
2nd level cache control
Cache scheme control
Built-in CPU
128KB
Always Enable
Always Enable
Fixed-in write back
Specification
Chapter 1
17
18
System Memory
Item
Memory controller
Onboard memory size
DIMM socket number
Supports memory size per socket
Supports maximum memory size
Supports DIMM type
Supports DIMM Speed
Supports DIMM voltage
Supports DIMM package
Memory module combinations
Specification
Intel 830MG
0MB
2 Sockets
128/256/512 MB
1024 MB (512MB x 2)
SDRAM
133 MHz
3.3 V
144-pin so-DIM
You can install memory modules in any combinations as long as they match the above specifications .
Memory Combinations
Slot 1
64MB
256MB
128MB
256MB
0MB
512MB
256MB
128MB
0MB
128MB
64MB
128MB
128MB
256MB
0MB
256MB
512MB
256MB
128MB
512MB
0MB
Slot 2 Total Memory
256MB
128MB
256MB
256MB
512MB
128MB
512MB
512MB
128MB
0MB
128MB
64MB
128MB
0MB
256MB
64MB
256MB
128MB
256MB
512MB
512MB
320MB
384MB
384MB
512MB
512MB
640MB
768MB
640MB
128 MB
128 MB
192 MB
192 MB
256 MB
256MB
256MB
320MB
768MB
384MB
384MB
1024MB
512MB
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.
NOTE: The shipping specification for DIMM combination is 64MB in slot 1.
Chapter 1
Modem Interface
Item
Chipset
Fax modem data baud rate (bps)
Data modem data baud rate (bps)
Supports modem protocol
Modem connector type
Modem connector location
Specification
Ambit MDC module with Lucent modem controller
14.4K
56K
V.90MDC
RJ11
Rear side
Floppy Disk Drive Interface
Item
Vendor & model name
Specification
Mitsumi D353G W/I BEZ
MCI JU-226A033
Floppy Disk Specifications
Media recognition
Sectors/track
Tracks
Data transfer rate
(Kbit/s)
Rotational speed (RPM)
Read/write heads
Encoding method
Power Requirement
Input Voltage (V)
Hard Disk Drive Interface
Item
Vendor & Model Name
Capacity (MB)
Bytes per sector
Logical heads
Logical sectors
Drive Format
Logical cylinders
Physical read/write heads
Disk
Spindle speed (RPM)
Performance Specifications
Buffer size
Interface
Data transfer rate (disk buffer, Mbytes/s)
Data transfer, rate
(host~buffer, Mbytes/s)
DC Power Requirements
Voltage tolerance
2DD (720KB
9
80
1 MB
300
2
MFM
+5V
IBM (IC25N010ATD)
10000
512
16
63
16383
2
1
4200RPM
512KB
ATA-5
105-199
2HD (1.2 MB, 3 mode)
15
80
1.6 MB
Specification
IBM (IC25N020ATD)
20000
512
16
63
16383
3
2
4200RPM
2MB
ATA-5
121-216
100 MB/Sec
5 +/- 5%
360
5 +/- 5%
2HD (1.44MB)
18
80
2 MB
300
Chapter 1
19
20
CD-ROM Interface
Items
Vendor & Model Name
Performance Specification
Transfer rate
Access time (typ.)
Rotation speed
Data Buffer Capacity
Interface
Applicable disc format
Loading mechanis
MKE CR-177-B/D
Specification
Mitsumi SR-243T
CAV Mode:
775~1800 blocks/sec
Mode 1:
1550~3600 kBytes/sec
Mode 2:
1768~4106kBytes/sec
Read Sustained:
1545~3600 KB/sec
Programmed I/O:
16.7 MB/sec Max. (Mode 0~4
Multi-word DMA:
16.7 MB/sec Max. (Mode 0~2
Ultra DMA:
33.3MB/sec Max.
Random: 115 ms
Full Stroke: 250 ms
Random: 100 ms
Full Stroke: 200 ms
5000 rp
128 KB
IDE
CD-Audio, CD-ROM (mode 1 and Mode
2), CD-ROM XA (mode 2, form 1 an form 2), CD-I (mode 2, form 1 and for
2), CD-I Ready, CD-I Bridge, Photo CD,
CD-WO, Video CD, Enhanced Music
CD (CD Plus), CD-RW
Drawer with soft eject and emergency eject hole
5136 rp
128 KB
IDE
CD/CD-ROM(12cm,8cm), CD-R, CD-
RW, CD-DA, CD-ROM (Mode 1, Mode2),
CD-ROM XA (Mode 2, Form1 and For
2), Photo CD (Single, Multi- session),
Enhanced CD
Drawer with soft eject and emergency eject hole
Power Requirement
Input Voltage +5V[DC]+/-5% +5V[DC]+/-5%
DVD-ROM Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
Average Full Access time (typ.)
Specification
MKE SR-8176-BAA2
With CD Diskette
Average Sustained:
CAV mode
775~1800 blocks/sec
(10.3X to 24X
1550~3600kBytes/sec (Mode 1)
1768~4106 kBytes/sec (Mode 2)
Random (*1)
CAV mode 110 msec typical 150 msec average max
Full Stroke (*2)
CAV mode 200 msec typical 260 msec average max
With DVD Diskette
DVD-5:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
DVD-9/DVD-R:
Normal Speed (1X) 11.08 Mbits/sec
CAV mode 36.67~88.64 Mbits/sec
DVD-5:
Random (*4)
150 msec typical
200 msec average max
Full Stroke (*5)
300 msec typical
400 msec average max
DVD-9:
Random (*7)
170 msec typical
230 msec average max
Full Stroke (*8)
340 msec typical
470 msec average max
Chapter 1
DVD-ROM Interface
Item
Data Buffer Capacity
Interface
Applicable disc format
512 kBytes
IDE
Specification
DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form
1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge,
CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT
Soft eject (with emergency eject hole) Loading mechanis
Power Requirement
Input Voltage +5V[DC]+/-5
(*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time.
(*2) From 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block including latency and layered error correction time.
(*3) Disc: MNSU-005
(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F), more than 2000 times including latency and layered error correction time.
(*5) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F) including latency and layered error correction time.
(*6) Disk: MKE-D551.
(*7) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded area (LBA:3FA0DF), more than 2000 times including latency and layered error correction time.
(*8) from starting data recorded area (LBA:0) to maximum data recorded area (LBA:3FA0DF) including latency and layered error correction time.
(*9) Disk: ODSC-PARA
Audio Interface
Item
Audio Controller
Audio onboard or optional
Mono or Stereo
Resolution
Compatibility
Mixed sound source
Voice channel
Sampling rate
Internal microphone
Internal speaker / Quantity
Supports PnP DMA channel
Specification
Cirrus Logic CS4299-XQ
Built-in
Stereo
20 bit stereo Digital to Analog converter
18 bit stereo Analog to Digital converter
Microsoft PC98/PC99, AC97 2.1
Line-in, CD, Video, AUX
8/16 bit, mono/stereo
44.1 KHz
Yes
Yes
DMA channel 0
DMA channel 1
IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Supports PnP IRQ
Video Interface
Item
Vendor & Model Name
Chip voltage
Supports ZV (Zoomed Video) port
Graph interface
Specification
Intel 830MG
Core / 2.5V, 1.5V, 1.8V
NO
2X AGP (Accelerated Graphic Port) Bus
Chapter 1
21
22
Video Interface
Item
Maximum resolution (LCD)
Maximum resolution (CRT
1024 x768 (32bit colors
1024x768 (32 bit colors
1280x1024 (32 bit colors
1600x1200 (32 bit colors
Specification
Video Memory
Fixed or upgradeable
Item
Video memory size
Video Resolutions Mode
Resolution
640x480x256
640x480x64K
640x480x16M
800x600x256
800x600x64K
1024x768x256
90
90
90
CRT Only
90
90
90
Parallel Port
Item
Parallel port controller
Number of parallel port
Location
Connector type
Parallel port function control
Supports ECP/EPP
Optional ECP DMA channel
(in BIOS Setup)
Optional parallel port I/O address
(in BIOS Setup)
Optional parallel port IRQ
(in BIOS Setup)
Serial Port
Serial port controller
Number of serial port
Item
Supports 16550 UART
Connector type
Serial port function control
Optional serial port (in BIOS Setup)
Specification
Fixed, share the system memory
8MB
Refresh Rate
LCD/CRT Simultaneous
60
60
60
60
60
60
Specification
LPC47N227
1
Rear side
25-pin D-type
Enable/Disable by BIOS Setup
Yes (set by BIOS setup)
DMA channel 1 and 3
378h, 278h, 3BCh
IRQ7, IRQ5
Specification
LPC47N227
1
Yes
9--pin D-type
Enable/Disable by BIOS Setup
3F8h, 2F8h, 3E8h, 2E8h
Chapter 1
Serial Port
Item
Optional serial port IRQ (in BIOS Setup) IRQ4, IRQ3
Specification
USB Port
Item
USB Compliancy Level
OHCI
Number of USB port
1.1
USB 1.1
2
Specification
Serial port function control
PCMCIA Port
Item
PCMCIA controller
Supports card type
Number of slots
Access location
Supports ZV (Zoomed Video) port
Supports 32 bit CardBus
Keyboard
Enable/Disable by BIOS Setup
Specification
O2-Micro Cardbus Controller OZ6912T-U
Type III/II
One type III or one type II
Left side
Yes
Yes (IRQ9)
Item
Keyboard controller
Keyboard vendor & model name
Total number of keypads
Windows 95 keys
Internal & external keyboard work simultaneously
Specification
Mitsubishi M38859FFHP
API
84-/85/87- key
Yes
Yes
Battery
Item
Vendor & model name
Battery Type
Pack capacity
SIMPLO
Li-ION / Ni-MH
4000mAH / 4500mAH
Cell voltage 3.7V / 1.2V
Number of battery cell
Package configuration
8
4529 / 8S
Package voltage 14.8V / 9.6V
Specification
DC-DC/Charger Converter
Item
Vendor & Model Name
Input Voltage
DC-DC Converter Output
Specification
Acer
AC Adapter or Battery: 8V - 19VDC
Chapter 1
23
24
DC-DC/Charger Converter
Item
Output Rating
Current (w/load, A
Charger Output
Normal charge (charge while syste is not operative)
Background charge (charge even system is still operative
Battery-low 2 level (V)
Battery-low 3 level (V)
Protection
Charger protection
DC/DC converter protection
+5V
0~5A
Li-ION
2.8A
0.8A
12.5V
10V
Specification
3.3V
0~4A
Ni-MH
2.25V
8V
7.5V
Over Current Protection
OCP (Over Current Protection, A)
OVP (Over Voltage Protection, V)
UVP (Under Voltage Protection, V
12V
120mA
DC-AC LCD Inverter
Item
Vendor & model name
Input voltage (V)
Input current (mA)
Output voltage
(Vrms, no load)
Output voltage frequency (kHz
Output Current/Lamp
Ambit
8 ~ 21V
1A (max.)
1400Vrm
40 ~ 70KHz
Specification
5.5 mA ~ 6.5mA
NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on.
NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information.
LCD
Item
Vendor & model name
Mechanical Specifications
LCD display area (diagonal, inch)
Display technology
Resolution
Support colors
Optical Specification
Brightness control
Contrast control
Electrical Specification
Supply voltage for LCD display (V)
13.3” AV
B133XN04
13.3
TFT
XVGA (1024x768
262K
Keyboard hotkey
None
3.3 (typ.)
Specification
14.1” AV
B141XN04/3
14.
TFT
XVGA (1024x768
262K
Keyboard hotkey
None
3.3 (typ.)
Chapter 1
LCD
Item
Supply voltage for LCD backlight (Vrms) 650 (typ.)
Specification
650 (typ.)
AC Adapter
Item
Vendor & model name
Input Requirements
Maximum input current (A,
@90Vac, full load)
Nominal frequency (Hz
Frequency variation range (Hz)
Input voltage range (Vrms)
Inrush current
Efficiency
Output Ratings (CV mode)
DC output voltage
Noise + Ripple
Specification
Delta ADP-60DB
1.5 A @ 115Vac
1.0 A @ 230Vac
50-60
47-63
90-270
The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac and 230Vac respectively.
It should provide an efficiency of 80% minimum, when measured at maximu load under 115Vac.
19V
300mVp-pmax (20 MHz bandwidth)
Output Ratings (CC mode
DC output voltage
Constant current mode
Dynamic Output Characteristics
Turn-on delay time
Hold up time
Over Voltage Protection (OVP)
Short circuit protection
Electrostatic discharge (ESD)
Dielectric Withstand Voltage
Primary to secondary
Leakage current
Regulatory Requirements
19V +/-1.0V for CV mode
3.6 +/- 0.3A
3 sec (@ 115Vac)
5ms (@115Vac, Full load)
24V
3.9A max can be protected and output can be shorted without damage
15KV (at air discharge)
8KV (at contact discharge)
3000Vac
0.25 mA max. (@ 254Vac, 60Hz
Safety Requirements:
1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA Standard C22.2 No.950.
2.The subject product rated 200-240V 50Hz must comply with low voltage directive 73/23EEC.
EMI Requirements:
1.The subject product rated 100-120V 60Hz must meet the EMI requirements of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada.
2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/
336/EEC.
3.The subject product rated 100-120V must meet the VCCI-2 EMI requirements.
Chapter 1
25
26
Power Management
Power Saving Mode
Standby Mode
Enter Standby Mode when
1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode.
2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode.
Hibernation Mode
Enter Hibernation Mode (suspend to HDD) when
1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode
2.System Hibernation timer expires and system is ready to enter Hibernation mode.
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specifie period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of time.
!
!
Phenomenon
The buzzer beeps
The Sleep indicator lights u
!
All power shuts off
!
The display shuts off
!
Hard disk drive is in standby mode.
(spindle turned-off)
Environmental Requirements
Item
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Vibration
Operating (unpacked)
Non-operating (unpacked)
Non-operating (packed)
+5~+35
-20~+60
°
C
°
C
20% to 85% RH, non-condensing
20% to 90% RH, non-condensing
Specification
5~25.6Hz: 0.38mm (peak to peak)
25.6~250Hz: 0.5G
5~27.1Hz: 0.6G
27.1~50Hz: 0.04mm (peak to peak)
50~500Hz: 2.0G
5~62.6Hz: 0.51mm (peak to peak)
62.6~500Hz: 4G
Mechanical Specification
Item
Dimensions
Weight
I/O Ports
Specification
311(W) x 260.5(D) x 36.7(H)mm
6.2 lbs for 14.1” TFT model and CD-ROM
One type II or one type III PCMCIA (PC Card) port, one RJ-11 port, one DC-in port, one parallel port, one serial port, one PS/2 keyboard/mouse port, two USB port, one line-in jack, one speaker/headphone-out jack, one microphone-in jack, one external display port
Chapter 1
Mechanical Specification
Item
Drive Bays
Material
Indicators
Switch
Memory Address Map
Memory Address
00000000-0009FFFF
80600000-80600FFF
80620000-8063FFFF
81000000-81FFFFF
000A0000-000CFFFF
08000000-08000FFF
08001000-08001FFF
82400000-82400FFF
82200000-82200FFF
I/O Address Map
000-00F
020-021
040-043
060, 064
061
066
070-073
080
081-08F
0A0-0A1
0C0-0DF
0F0-0FF
170-177/376
1F0-1F7/3F6
278-27F
2E8-2EF
I/O Address
2F8-2FF
378, 37F
3B0-3BB, 3C0-3DF
3F0-3F5/3F7
3E8-3EF
3F8-3FF
480-48F, 4D6
4D0-4D1, CF8-CFF
Specification
One
Plastic
Power-on, Standby, Battery Status, Media Access, CapsLock and NumLock
Power
640 KB
4 KB
128 KB
3 MB
192 KB
4 KB
4 KB
4 KB
4 KB
Size
Base memory
Intel 82830MG
Function
O2 Micro OZ6812 Cardbus Controller
USB
Audio
Function
DMA controller-1
Interrupt controller-1
Timer 1
Keyboard controller 8742 chip select
System speake
ACPI Embedded Controller
System CMOS/RTC
Main board resources
DMA Controller-1
Interrupt controller-2
DMA controller-2
Numeric data processor
2nd EIDE device (CD-ROM) select
1st EIDE device (hard drive) select
Parallel port 3
Lucent Technologies Soft Modem AM
ALi Fast Infrared Controlle
Printer Port (LPT 1)
Video Controller
Standard Floppy Disk Controller
COM3
COM1 or LT Win modem (optional
DMA controller-1
PCI configuration registe
Chapter 1
27
28
IRQ Assignment Map
IRQ7
IRQ8
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
NMI
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5
IRQ6
Interrupt Channel
System errors
System timer
Keyboard
Programmable interrupt controller
Function
Reserved
COM1
Reserved
Floppy
LPT1
Real time clock
SCI
Audio/Mode
USB/VGA/Cardbus
PS2 pointing device
Numeric data processor
1st IDE device (hard disk)
2nd EIDE device (CD-ROM drive)
NOTE: IRQ settings may be changed by OS
DMA Channel Assignment
DMA Channel
DRQ0
DRQ1
DRQ2
DRQ3
DRQ4
DRQ5
DRQ6
DRQ7
Not used
Not used
Flopp
Not used
DMA controller
Not used
Not used
Not used
Function
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m
during POST (while the TravelMate logo is being displayed).
#$
= Move highlight bar, Enter = Select, Esc = Exit
Chapter 2 29
Multi-Boot Menu
Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility.
#$
= Move highlight bar, Esc = Exit, F2 = Enter SETUP
NOTE: If users disable the multi boot selection menu in BIOS SETUP utility, the message “ Press F12 to enter the multi boot selection menu” will not appear during POST.
NOTE: If users disable the “Boot from LAN” option in BIOS SETUP utility, then the option of Realtek PXE2.0
Boot Agent will not appear.
Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard
Device Configuration, System Security and Loading Default Settings.
To enter a menu, highlight the item using the w
/
y
keys, then press e
.
Within a menu, navigate through the BIOS Utility by following these instructions:
!
Press the w
/
y
keys to move between the parameters.
!
!
Press the z
/
x keys to change the value of a parameter.
Press the
|
key while you are in any of the menu options to return to the main menu.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.
30 Chapter 2
System Information
The System Information screen displays a summary of your computer hardware information.
#$
= Move highlight bar,
%&
= Change setting, F1 = Help
NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a series of numbers and/or characters.
The following table describes the information in this screen.
Parameter
CPU Type & Speed
Floppy Disk Drive
Hard Disk Drive
HDD Serial Number
System with
System BIOS Version
VGA BIOS Version
Serial Number
Asset Tag Number
Product Name
Manufacturer Name
LAN Device
UUID
Description
Describes the type of CPU installed in the system.
Shows the floppy disk drive type (1.44 MB, 3.5-inch).
Shows the size or capacity of the hard disk.
Shows the serial number of the hard disk.
Shows the high-capacity disc drive installed.
Shows the system BIOS version.
Shows the video graphics accelerator BIOS version.
Shows the serial number of the computer.
Shows the asset tag number of the computer.
Shows the official name of the product.
Shows the manufacturer of the computer.
Display the MAC address of the internal LAN.
Shows the universally unique identifier of your computer.
The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
Chapter 2 31
Basic System Settings
The Basic System Settings screen allows you to set the system date and time.
#$
= Move highlight bar,
%&
= Change setting, F1 = Help
The following table describes the parameters in this screen.
Date
Time
Parameter Description
Sets the system date.
Sets the system time.
Format
DDD MMM DD, YYYY
(day-of-the-week month day, year)
HH:MM:SS (hour:minute:second)
Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on system startup.
Boot Display -------------------------------------
Screen Expansion -----------------------------
Hotkey Beep ------------------------------------
Fast Boot -----------------------------------------
Boot on LAN-------------------------------------
Multi Boot Selection Menu ----------------
Boot Drive Sequence:
1st. --------------------------------------------
2nd. -------------------------------------------
3rd. --------------------------------------------
4th. --------------------------------------------
Both]
Enabled
Enabled
Enabled
/[Disabled]
/[Disabled]
[Disabled
Enabled
/[Disabled]
/[Disabled]
[Floppy Disk]
[CD-ROM]
[Hard Disk]
[ ---------------------------------- ]
↑↓
= Move highlight bar,
← →
= Change setting, F1 = Help
32 Chapter 2
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter
Boot Display
Screen Expansion
Hotkey Beep
Description
Sets the display device during POST.
When set to Auto, the computer automatically determines the display device. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer’s display screen is the boot display. When set t Both, the compute outputs to both the computer display screen and an external display device if one is connected.
Expand the screen on the graphic/text mode.
When it is disabled, the graphic/text mode expansion function is disabled and the graphic/text image will be centralized on the LCD screen. If it is disabled, the graphic/text image will be expanded to the full LCD screen.
Options
Both or Auto
Enabled or Disabled
When enabled, the computer gives off a beep when a hotkey (key combination Fn+ o
is pressed).
Enabled or Disabled
Fast Boot
Boot on LAN
Allows you to define your system’s booting process; whether to skip some POST routines or proceed with the normal booting process.
When it is enabled, the ACPI OS will communicate with BIOS to decide the next POST is fast o diagnostic.
Enabled or Disabled
When it is enabled, a remote host with an appropriate boot image can boot this computer via the internal
LAN.
Disabled or Enabled
Enabled or Disabled Multi Boot Selection Menu When it is enabled, the user can press F12 key to enter the multi boot selection menu during POST. If it is disabled, the F12 key function should be disabled.
CPU Power Management Mode When it is auto, system can support the stop clock function. When it is disabled, system will disable the stop clock function.
Boot Drive Sequence Specifies the order in which the computer starts up from. See the section below.
Auto or Disabled
1st: Floppy Disk,
2nd: CD-ROM,
3rd: Hard Disk
4th: Realtek PXE2.0 Boot
Agent
Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your computer.
For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:Hard Disk and 4th: Realtek PXE2.0 Boot
Agent) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-
ROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk and etc...
To set the boot drive sequence, use the w
/
y
keys to select a priority level (1st, 2nd, 3rd and 4th), then use the z
/
x
keys to select the device for that priority level.
Chapter 2 33
Onboard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized.
The Onboard Device Configuration screen assigns resources to basic computer communication hardware.
Paralel Port ------------------------------------
Base Address ----------------------------
IRQ -----------------------------------------
Operation Mode -------------------------
ECP DMA Channel ----------------------
Enabled
378h
[7777] /[5 ]
/[Disabled ]
/[278h]/[3BCh]
Bi
[1111]/[3 ]
↑↓
= Move highlight bar, ← → = Change setting, F1 = Help
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter
Serial Port
Parallel Port
Description
Enables or disables the serial port.
The serial port is a PnP device. Enabled/Disabled setting won’t affect the setting of the serial port in device manager of Windows.
When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.
Enables or disables the parallel port.
The parallel port is a PnP device. Enabled/Disabled setting won’t affect the setting of the parallel port in device manager of Windows.
When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port.
If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to 1.
Options
Enabled or Disabled
3F8h, 2F8h, 3E8h or 2E8h
4 or 3
Enabled or Disabled
378h, 278h, or 3BCh
7 or 5
Bi-directional, EPP, ECP or
Standard
NOTE: When the device is disabled, all the sub-items will be showed as [--].
34 Chapter 2
System Security
The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
= Move highlight bar,
%&
= Change setting, F1 = Help
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter
Setup Password
Power-on Password
Hard Disk Password
Processor Serial Numbe
Description
When set to present, this password protects the computer and the BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password.
When set to present, this password protects the computer from unauthorized entry during power-on. See the followin section for instructions on how to set a password.
This item appears only if the unit is business model.
When set to present, this password protects the hard disk from unauthorized access. See the following section for instructions on how to set a password.
When set to present, the CPU serial number may be obtaine via necessary utility. Note that the model with Celeron CPU doesn’t support the CPU serial number feature and this ite should be invisible.
Options
None or Present
None or Present
None or Present
None or Present
Setting a Password
Follow these steps:
1.
Use the cursor the e w
/ y
keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press
key. The password box appears:
2.
Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
Press e
. Retype the password to verify your first entry and press e
.
Chapter 2 35
36
4.
After setting the password, the computer automatically sets the chosen password parameter to Present.
Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:
!
Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility.
!
!
Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.
Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen.
1.
When the Setup Password is set, the following prompt appears when you press m
to enter the BIOS
Utility at boot-up.
Setup Password
Type the Setup Password and press e
to access the BIOS Utility.
2.
When the Power-on Password is set, the following prompt appears at boot-up.
Type the Power-on Password (a symbol appears for each character you type) and press e
to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press e
.
3.
When the Hard Disk Password is set, the following prompt appears at boot-up.
Type the Hard Disk Password (a symbol appears for each character you type) and press e
to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press e
.
You have three chances to enter a password. If you successfully entered the password, the system starts
Windows.
If you fail to enter the password correctly after three tries, the following message or symbol appears.
Chapter 2
To change a password, follow the same steps used to set a password.
To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.
Chapter 2 37
Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press e
. The following dialog box displays.
If you would like to load factory- default settings for all parameters, use the cursor z
/
x
keys to select Yes; then press e
. Choose No if otherwise.
38 Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
!
New versions of system programs
!
New features or options
Use the IFlash utility to update the system BIOS flash ROM.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.
System Utility Diskette
This utility diskette is for the TravelMate 220/260 series notebook machine. You can find the utility in Service
CD kit. It provides the following functions:
1.
Panel ID Utility
2.
Thermal & Fan Utility
3.
Mother Board Data Utility
To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.
System Diagnostic Diskette
IMPORTANT:
1
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Headquarters. You can utilize it as a basic diagnostic tool. To get this program, you can find it in the service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
1
New added description. Please pay attention to it.
Chapter 2 39
Running PQA Diagnostics Program
PQA Vx_x xx-xx-xx
Diag Result
SysInfo
Option
Exit
Press z
/
x to move around the main menu. Press e
to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
PQA Vx_x xx-xx-xx
Diag Result
Diag
ONE TEST
MULTI TEST
FULL TEST
QUICK TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
40 Chapter 2
The screen below appears if you select Multi Test.
QUICK TEST
TEST COUNT VALUE (1...9999) 1
Specify the desired number of tests and press e
.
After you specify the number of tests to perform, the screen shows a list of test items (see below).
P Q A V x_x xx-xx-xx
D iag
D iag
R esu lt
M A N U A L T E S T
A U T O T E S T
[ ] M e m o ry
[ ] K eyb o ard
[ ] V id eo
[ ] P ara llel P ort
[ ] S eria l P o rt
[ ] D iske tte D rive
[ ] H a rd D isk
[ ] C D -R O M
[ ] C o p ro ce ssor
[ ] P oin tin g D e v.
[ ] C a ch e
S ysInfo
O p tion
E xit
S PA C E : m a rk/un m ark sele ctin g ite m
E S C : re tu rn to u p pe r m e nu
F 1 : H e lp m en u
F 2 : test th e m arke d ite m (s)
E N T E R : op e n su b -ite m ’s m e nu
Te st Tim e s = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press e
to view the available options of each selected item. Press
|
to close the submenu.
The right corner screen information gives you the available function keys and the specified test number.
!
Space: Enables/disables the item
!
!
ESC: Exits the program
F1: Help
!
!
F2: Tests the selected item(s)
Enter: Opens the available options
!
Test Times: Indicates the number of tests to perform.
NOTE: The F1 and F2 keys function only after you finish configuring the Test option.
NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code” for troubleshooting.
Chapter 2 41
42 Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
!
Wrist grounding strap and conductive mat for preventing electrostatic discharge
!
!
Flat-bladed screw driver
Phillips screw driver
!
Tweezers
!
Flat-bladed screw driver or plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3 43
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.
Turn off the power to the system and all peripherals.
2.
Unplug the AC adapter and all power and signal cables from the system.
44 Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
S T A R T
Battery
B x 1
M o d e m C o v e r
B x 2
M o d e m B o a r d
C D - R o m D r i v e
Jx2
C D - R O M
Transfer Board
C D - R O M
Module
E x 4
Left & Right
Hinge Caps
C D - R O M
Drive Chassis
Middle Cover
LCD Cable
C o v e r
Keyboard
B x 1
DIMM Cover
D I M M
F x 2
Launch Board
Video Capture
Kit Covers
HDD Bracket
H D D
C x 2
A x 1
H D D C o v e r
H D D M o d u l e
H D D
Connector
D x 2
LCD Coaxial
Cable
Main Unit
G x 2
Inverter Board
LCD Panel
A x 4
LCD Module
Gx3 (for 14.1" TFT)
Gx5 (for13.3" TFT)
LCD Bezel
C P U H e a t
Sink Plate
Upper Case
Ex4 (for 14.1" TFT)
Gx2 (for13.3" TFT)
L C D
G x 2
Left & Right
S p e a k e r s
Inverter Wire
Cable
Microphone
Cable
Fx4 (for 13.3" TFT)
LCD Brackets
LCD Coaxial
Cable
Chapter 3 45
46
Main Unit
K x 4
C P U H e a t
S i n k
G x 1
L C D M o d u l e
C P U F a n
D x 2
C P U H e a t
Sink Plate
T o u c h P a d
F r a m e
R T C B a t t e r y
B x 1
A x 8
U p p e r C a s e
H x 1
C h a r g e r P l a t e
T o u c h P a d F r a m e
W / T o u c h P a d
Button
T o u c h P a d
F P C
F x 1
A u d i o B o a r d M o d e m B o a r d
T o u c h P a d
B o a r d
T o u c h P a d
Scroll Key
F D D M o d u l e
B x 2
H x 2
F x 1
M a i n B o a r d
B x 4
P C M C I A P l a t e
R T C B a t t e r y
H o l d e r
F D D F D D B r a c k e t
F D D F P C F D D B e z e l
P C M C I A S l o t
Ix6
I/O Port
B r a c k e t
M o d e m C a b l e
Chapter 3
G
H
E
F
C
D
A
B
I
J
K
Screw List
Item Description
M2.5*L6 (Black)
M2*L4 (Black)
M3*L4 (Silver)
M2*L10 (Black)
2M*L3 (Silver)
M2.0*L4 (Black)
M2.5*L4 (Silver)
M2*L5 (Silver)
SCR. HEX NUT W / WASHER&NYLOK#4 (Silver)
CD-ROM SPECIAL SCREW (Silver)
CPU Heat Sink SPECIAL SCREW (Sky blue)
Chapter 3 47
Removing the Battery Pack
1.
To remove the battery pack, push the battery release button inward then slide the battery pack out from the machine.
Removing the Battery Cover
1.
To remove the battery cover, press the cover side outward carefully then remove the cover.
48 Chapter 3
Removing the CD-ROM Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
To remove the CD-ROM drive module, push the release button outward.
3.
Slide it out from the machine.
Disassembling the CD-ROM Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
To disassemble the CD-ROM drive module, first remove four screws as shown.
3.
Remove the CD-ROM drive module from the CD-ROM drive chassis.
Chapter 3 49
4.
Remove the two screws from the CD-ROM board then remove the CDROM board from the drive.
50 Chapter 3
Removing the Hard Disk Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.
3.
Remove the hard disk drive module out from the machine carefully.
Disassembling the Hard Disk Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hard Disk Drive Module” on page 52
3.
To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket.
4.
Remove the gasket from the hard disk drive module.
Chapter 3 51
5.
Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket.
6.
Disconnect the hard disk drive connector from the hard disk drive.
52 Chapter 3
Removing the Extended Memory
1.
See “Removing the Battery Pack” on page 49
2.
To remove the Extended memory from the machine, first remove the screw from the memory cover.
3.
Push the memory cover leftward to lift the cover off, then remove the memory cover.
4.
Push out the latches on both sides of the socket and pull the memory module out from the socket.
Chapter 3 53
Removing the Modem Boar
1.
See “Removing the Battery Pack” on page 49
2.
To remove the modem board, first remove the screw from the modem cover.
3.
Remove the modem cover from the machine.
4.
Remove two screws from the modem board as shown, then remove the modem board from the main unit carefully by using a plastic bladed screw driver.
5.
Disconnect the modem cable from the modem board, then remove the modem board.
54 Chapter 3
Disassembling the LCD
Removing the Hinge Caps
1.
See “Removing the Battery Pack” on page 49
2.
To remove the hinge caps, push the hinge caps outward then slide the hinge caps out from the main unit.
Removing the Middle Cover
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
.
3.
To remove the middle cover, push the middle cover rightward and lift the middle cover away.
Removing the Launch Board
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
Disconnect the launch board cable from the launch board.
Chapter 3 55
5.
Remove the two screws from the launch board then remove the launch board from the middle cover.
Removing the Cable Cover
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
To remove the cable cover, push the cable cover backward then pull the cover off gently.
Removing the Keyboard
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
To remove the keyboard, first pull out and upward to expose the keyboard.
56 Chapter 3
5.
Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board.
Removing the LCD Module
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
Remove the two screws from the rear of the unit and the two from the base of the unit
7.
Remove the two screws from the LCD coaxial cable, and then disconnect the LCD coaxial cable from the main board.
Chapter 3 57
8.
Disconnect the inverter cable from the main board and then remove the LCD module from the main unit.
9.
Disconnect the launch board cable from the main board and remove it.
Removing the Video Capture Kit Covers
1.
See “Removing the Battery Pack” on page 49
.
2.
Remove the video capture kit cover from the LCD module on each side in the way as shown here.
Removing the 14.1” TFT LCD Bezel
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
58 Chapter 3
7.
Use tweezers to remove the five LCD cushions on the LCD bezel, and then remove the three screws below from the LCD bezel.
8.
Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.
Removing the 13.3” TFT LCD Bezel
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
Remove the five LCD cushions with tweezers, and then remove the five screws from the LCD bezel.
Chapter 3 59
8.
Snap off the bezel carefully, and then remove the LCD bezel from the LCD module.
Removing the Speakers (14.1” TFT LCD)
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56r
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 14.1” TFT LCD Bezel” on page 59
8.
To remove the left and right speaker, first remove the two screws from the speakers.
9.
To detach the speakers from the LCD panel, first disconnect the speaker cables from the left and right speaker respectively and then remove the speakers from the LCD module.
Removing the Speakers (13.3” TFT LCD)
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56r
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
60 Chapter 3
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 13.3” TFT LCD Bezel” on page 60
8.
To remove the speakers, first remove the two screws from the speakers.
9.
Detach the speakers from the LCD panel, disconnect the speaker cable from the speakers and then remove the speakers from the LCD module.
Removing the Inverter Board
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 13.3” TFT LCD Bezel” on page 60
8.
To remove the inverter board, first remove two screws from the inverter board.
Chapter 3 61
9.
Disconnect the microphone cable and then remove the inverter board from the LCD panel.
10. Disconnect the LCD power cable and the inverter cable from the inverter board.
Removing the 14.1” TFT LCD
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 14.1” TFT LCD Bezel” on page 59
8.
To remove the LCD, first remove the four screws from the LCD, then remove the LCD from the LCD panel.
62 Chapter 3
Removing the 13.3” TFT LCD
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 13.3” TFT LCD Bezel” on page 60
8.
To remove the LCD, first remove the two screws from the LCD, then remove the LCD from the LCD panel.
Removing the 13.3” TFT LCD Brackets
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 13.3” TFT LCD Bezel” on page 60
Chapter 3 63
8.
Remove two screws on each side to remove the LCD brackets.
Removing the LCD Coaxial Cable
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 14.1” TFT LCD Bezel” on page 59
8.
See “Removing the 13.3” TFT LCD Bezel” on page 60
9.
See “Removing the 14.1” TFT LCD” on page 63
10. See “Removing the 13.3” TFT LCD” on page 64
11. See “Removing the 13.3” TFT LCD Brackets” on page 64
12. Remove the ESD tape then remove the LCD coaxial cable from the LCD.
64 Chapter 3
Removing the Microphone Cable
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the 14.1” TFT LCD Bezel” on page 59
8.
See “Removing the 13.3” TFT LCD Bezel” on page 60
9.
See “Removing the 14.1” TFT LCD” on page 63
10. See “Removing the 13.3” TFT LCD” on page 64
11. Remove the ESD tape and then the microphone cable from the LCD panel.
Chapter 3 65
Disassembling the Main Unit
Removing the CPU Heat Sink Plate
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
Remove two screws from the CPU heat sink plate.
6.
Lift the CPU heatsink plate from the main unit.
Removing the RTC Battery
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the CPU Heat Sink Plate” on page 67
6.
Disconnect the RTC cable and then remove the RTC battery gently.
Removing the Touch Pad Frame
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
First, disconnect the touch pad cable from the main board.
66 Chapter 3
6.
Detach the touch pad frame together with the touch pad button from the upper case carefully.
7.
Remove the touch pad scroll key from the upper case.
8.
To detach the touch pad board, first disconnect the touch pad cable from the touch pad board and then remove the touch pad board from the upper case.
Removing the Touch Pad Cable
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Touch Pad Frame” on page 67
6.
Remove the touch pad cable from the upper case carefully.
Chapter 3 67
Removing the Upper Case
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
Remove the screw as shown here and disconnect the FDD cable from the main unit.
10. To remove the upper case, first remove eight screws from the base of the unit as shown.
68 Chapter 3
11. Pull the upper case from the unit gently.
Removing the RTC Battery Holder
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. Remove the RTC battery holder.
Removing the Floppy Disk Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
Chapter 3 69
10. Pull the floppy disk drive module out from the upper case carefully.
Disassembling the Floppy Disk Drive Module
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the Upper Case” on page 69
9.
See “Removing the Floppy Disk Drive Module” on page 70
10. Remove the two screws from the floppy disk drive bracket and remove the bracket from the drive.
11. To disassemble the floppy disk drive module, first disconnect the floppy disk drive FPC cable from the drive.
70
12. Detach the FDD bezel from the drive carefully.
Chapter 3
Removing the Charger Plate
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. To remove the charger plate, first remove the screw from the charger plate then remove the charger plate from the main board.
Removing the CPU Heat Sink
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. Remove the four screws to detach the CPU heatsink from the main board.
Chapter 3 71
Removing the CPU Fan
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. See “Removing the CPU Heat Sink” on page 72
11. To remove the fan, first disconnect the fan cable from the main board.
12. Remove the screw from the fan, then remove the fan from the panel.
Removing the Audio Board
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
72 Chapter 3
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. Remove the screw from the audio board and then detach the audio board.
Removing the Main Board
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. See “Removing the Charger Plate” on page 72
11. See “Removing the CPU Heat Sink” on page 72
12. see “Removing the Modem Board” on page 55
13. See “Removing the Audio Board” on page 73
.
14. Remove the three screws from the main board as shown below.
Chapter 3 73
15. Detach the main board from the lower case carefully in the way as shown here.
Removing the PCMCIA Slot
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. See “Removing the Charger Plate” on page 72
11. See “Removing the CPU Heat Sink” on page 72
12. See “Removing the Modem Board” on page 55
13. See “Removing the Audio Board” on page 73
14. See “Removing the Main Board” on page 74
15. Remove four screws from the PCMCIA plate to remove the plate.
74 Chapter 3
16. Detach the PCMCIA slot from the main board.
Removing the I/O Port Bracket
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. See “Removing the Charger Plate” on page 72
11. See “Removing the CPU Heat Sink” on page 72
12. See “Removing the Modem Board” on page 55
13. See “Removing the Audio Board” on page 73
14. See “Removing the Main Board” on page 74
15. See “Removing the PCMCIA Slot” on page 75
16. Remove the six hex screws to detach the I/O port bracket from the main board.
Chapter 3 75
Removing the Modem Cable
1.
See “Removing the Battery Pack” on page 49
2.
See “Removing the Hinge Caps” on page 56
3.
See “Removing the Middle Cover” on page 56
4.
See “Removing the Keyboard” on page 57
5.
See “Removing the Cable Cover” on page 57
6.
See “Removing the LCD Module” on page 58
7.
See “Removing the CPU Heat Sink Plate” on page 67
8.
See “Removing the RTC Battery” on page 67
9.
See “Removing the Upper Case” on page 69
10. See “Removing the Charger Plate” on page 72
11. See “Removing the CPU Heat Sink” on page 72
12. See “Removing the Modem Board” on page 55
13. See “Removing the Audio Board” on page 73
14. See “Removing the Main Board” on page 74
15. See “Removing the PCMCIA Slot” on page 75
16. See “Removing the I/O Port Bracket” on page 76
17. Remove the tape and disconnect the modem cable from the main board. then remove the modem cable from the main board.
76 Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Power failure. (The power indicator does not go on or stay on.)
POST does not complete. No beep or error codes are indicated.
POST detects an error and displayed messages on screen.
The diagnostic test detected an error and displayed a FRU code.
Other symptoms (i.e. LCD display problems or others).
Symptoms cannot be re-created (intermittent problems).
Go To
“Power System Check” on page 80.
“Power-On Self-Test (POST) Error Message ” on page 83
“Undetermined Problems” on page 91
“Error Message List” on page 84
“System Diagnostic Diskette” on page 39
“Power-On Self-Test (POST) Error Message ” on page 83
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message ” on page 83
“Intermittent Problems” on page 90
“Undetermined Problems” on page 91
Chapter 4 77
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
Do the following to select the test device. See “System Diagnostic Diskette” on page 39 for details.
1.
2.
Go to the diagnostic Diskette Drive in the test items.
3.
Press m
in the test items.
4.
Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.
Reconnect the external diskette drive/CD-ROM module.
2.
Replace the external diskette drive/CD-ROM module.
3.
Replace the system board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.
2.
Go to the diagnostic CD-ROM in the test items.
3.
Press m
in the test items.
4.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.
Reconnect the external diskette drive/CD-ROM module.
2.
Replace the external diskette drive/CD-ROM module.
3.
Replace the system board.
78 Chapter 4
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:
1.
Reconnect the keyboard cables.
2.
Replace the keyboard.
3.
Replace the system board.
The following auxiliary input devices are supported by this computer:
!
Numeric keypad
!
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.
Boot from the diagnostics diskette and start the PQA program (please refer to “System Diagnostic
2.
Go to the diagnostic memory in the test items.
3.
Press m
in the test items.
4.
Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.
Remove the battery pack.
2.
Connect the power adapter and check that power is supplied.
3.
Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
!
“Check the Power Adapter” on page 81
!
“Check the Battery Pack” on page 82
Chapter 4 79
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.
If the voltage is not correct, replace the power adapter.
2.
If the voltage is within the range, do the following:
!
!
Replace the System board.
If the problem is not corrected, see “Undetermined Problems” on page 91.
!
If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.
If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.
4.
If the operational charge does not work, see “Check the Battery Pack” on page 82.
80 Chapter 4
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.
Check out the Power Management in control Panel
2.
In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.
Repeat the steps 1 and 2, for both battery and adapter.
4.
This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.
Power off the computer.
2.
Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:
1.
Reconnect the touchpad cables.
2.
Replace the touchpad.
3.
Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 4 81
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 91.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
82 Chapter 4
Index of Error Messages
Error Code List
Error Codes
006
010
070
071
072
110
<No error code>
<No error code>
Error Messages
Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
3. IDE Secondary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)
Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
Real Time Clock Erro
CMOS Battery Bad
CMOS Checksum Erro
Incorrect password specified, system disabled. (Text mode only)
Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down system, no message will show.
Thermal critical High
In this situation BIOS will issue 3 long beeps then shut down system.
Error Message List
Error Messages
Failure Fixed Disk
Stuck Key
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
FRU/Action in Sequence
Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board
Unlock external keyboard
Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.
Shadow RAM Failed at offset: nnnn BIOS ROM
System board
System RAM Failed at offset: nnnn
Extended RAM Failed at offset: nnnn
DIMM
System board
DIMM
System board
System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.
System CMOS checksum bad - Default configuration used
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot system.
System timer error RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot system.
System board
Chapter 4 83
84
Error Message List
System cache error - Cache disable
CPU ID:
DMA Test Failed
Error Messages
Real time clock error
Previous boot incomplete - Default configuration used
Memory size found by POST differed from
CMOS
Diskette drive A error
Incorrect Drive A type - run SETUP
Software NMI Failed
FRU/Action in Sequence
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot system.
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
See “External Diskette Drive Check” on page 79.
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
See “External Diskette Drive Check” on page 79.
System board
System board
DIMM
System board
DIMM
System board
Fail-Safe Timer NMI Failed
Device Address Conflict
Allocation Error for device
Failing Bits: nnn
Fixed Disk n
Invalid System Configuration Data
I/O device IRQ conflict
Operating system not found
DIMM
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
DIMM
BIOS ROM
System board
None
BIOS ROM
System board
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Enter Setup and see if fixed disk and drive A: are properly identified.
Diskette drive
Hard disk drive
System board
Chapter 4
Error Message List
No beep, power-on indicator turns off and LCD is blank.
No beep Error Messages FRU/Action in Sequence
Power source (battery pack and power adapter). See “Power
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
No beep, power-on indicator turns on and LCD is blank.
Power source (battery pack and power adapter). See “Power
Reconnect the LCD connector
Hard disk drive
LCD inverter I
LCD cabl
LCD Inverter
LCD
System board
No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external
CRT.
Reconnect the LCD connectors.
LCD inverter I
LCD cabl
LCD inverter
LCD
System board
No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.
Ensure every connector is connected tightly and correctly.
System board
No beep during POST but system runs correctly.
Speake
System board
Error Beep List
00h
F1h
F2h
D1h
Code Beeps
Two long beeps, one short beep, then one long beep.
One long and one short beeps.
One long and two short beeps
Two short beeps.
Description
Success
BIOS file size mismatch
BIOS reading error
Floppy drive not installed
Chapter 4 85
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines displayed.
Action in Sequenc
Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter I
LCD cabl
LCD inverter
LCD
System board
Reconnect the LCD connector
LCD inverter I
LCD cabl
LCD inverter
LCD
System board
LCD inverter I
LCD inverter
LCD cabl
LCD
System board
86
Indicator-Related Symptoms
Symptom / Error
Indicator incorrectly remains off or on, but system runs correctly
Action in Sequenc
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / Error
Power shuts down during operation
The system doesn’t power-on.
The system doesn’t power-off.
Battery can’t be charged
Action in Sequenc
Power source (battery pack and power adapter). See “Power
Battery pack
Power adapter
Hard drive & battery connection board
System board
Power source (battery pack and power adapter). See “Power
Battery pack
Power adapter
Hard drive & battery connection board
System board
Power source (battery pack and power adapter). See “Power
Hold and press the power switch for more than 4 seconds.
System board
See “Check the Battery Pack” on page 82.
Battery pack
System board
Chapter 4
PCMCIA-Related Symptoms
Symptom / Error
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot assembly
Action in Sequenc
PCMCIA slot pin is damaged.
Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from actual size.
Action in Sequenc
Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound comes from the computer.
Audio driver
Speake
System board
Internal speakers make noise or emit no sound.
Speake
System board
Action in Sequenc
Power Management-Related Symptoms
Symptom / Error
The system will not enter hibernation
The system doesn't enter hibernation mode and four short beeps every minute.
Action in Sequenc
Keyboard (if control is from the keyboard
Hard disk drive
System board
See “Hibernation Mode” on page 26.
Press Fn+ o and see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
System board
The system doesn’t enter standby mode after closing the LCD
The system doesn't resume from hibernation mode.
See “Hibernation Mode” on page 26.
LCD cover switch
System board
See “Hibernation Mode” on page 26.
Hard disk connection board
Hard disk drive
System board
The system doesn't resume from standby mode after opening the LCD.
Battery fuel gauge in Windows doesn’t go higher than 90%.
See “Display Standby Mode” on page 26.
LCD cover switch
System board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge battery).
Battery pack
System board
Chapter 4 87
88
Power Management-Related Symptoms
Symptom / Error
System hangs intermittently.
Action in Sequenc
See “Thermal & Fan Utility” on page 39.
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / Error
System configuration does not match the installed devices.
External display does not work correctly.
USB does not work correctly
Print problems.
Serial or parallel port device problems.
Action in Sequenc
Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
Press Fn+F5, LCD/CRT/Both display switching
See “System Diagnostic Diskette” on page 39.
System board
See “System Diagnostic Diskette” on page 39
System board
Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cabl
Printer
System Board
Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Utility is set to Enabled.
Device driver
Device cable
Device
System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.
Touchpad does not work.
Action in Sequenc
Reconnect the keyboard cable.
Keyboard
System board
Reconnect touchpad cable.
Touchpad board
System board
Modem-Related Symptoms
Symptom / Error
Internal modem does not work correctly.
Action in Sequenc
See “System Diagnostic Diskette” on page 39.
Modem phone port modem combo board
System board
Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4 89
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
1.
Power-off the computer.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Remove or disconnect all of the following devices:
!
Non-Acer devices
!
!
!
!
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
!
!
CD-ROM/Diskette drive Module
PC Cards
4.
Power-on the computer.
5.
Determine if the problem has changed.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
!
!
System board
LCD assembly
90 Chapter 4
Index of AFlash BIOS Error Message
Hardware Error
VPD Checksum Error
Error Message
BIOS Update Program Erro
System Error
Without AC adapter
Battery Low
Action in Sequence
See “System Diagnostic Diskette” on page 39
Reboot the system and then retest with this diskette.
Turn off the power and restart the system.
Make sure this AFlash BIOS diskette for this model.
make sure to connect AC adapter make sure to install a highly charged battery, and reboot system.
Chapter 4 91
Index of PQA Diagnostic Error Code, Message
09XXX
10XXX
11XXX
12XXX
16XXX
01XXX
02XXX
03XXX
Error Code
04XXX
05XXX
06XXX
07XXX
08XXX
Message
Backup battery error
CPU or main board error
Memory error
Keyboard error
Video error
Parallel Port erro
Serial port or main board error
Diskette drive error
Hard disk error
CD-ROM erro
Co-processor erro
Pointing device erro
Cache test error
Action in Sequence
Backup battery
Reload BIOS default setting.
System board
DIM
System board
Reset Keyboard
Keyboard
System board
System board
System board
System board
Diskette drive
System board
Reload BIOS default setting
Hard disk
System board
Reset CD-ROM cable
CD-ROM drive
System board
System board
Reset Keyboard
Keyboard
System board
System board
92 Chapter 4
Jumper and Connector Locations
Top View
4 5 6 7 8 9
10
11 12 13
2
1
3
22
14
15
16
17
18
Chapter 5
21
20 19
PCB No. 01213-1
7
8
5
6
3
4
1
2
9
10
11
CPU (on board)
Fan Connector
Inverter Connector
RJ45 + RJ11
External Display Port
USB Port 0
USB Port 1
LCD Connecto
Hot Key Connector
Parallel Port
Serial Port
16
17
18
19
12
13
14
15
20
21
22
PS/2 Port
DC-in Port
CD-ROM Connecto
RTC Battery Connector
Switch
Internal Keyboard Cable Connector
HDD Connector
Golden Finger
Touchpad Cable Connector
FDD Connecto
CardBus Connector
Chapter 5 93
94
Keyboard Switch Settings
SW1-1
English OFF
Japanese ON
Europe OFF
SW-4/5
Acer
OEM1
OEM2
OEM3
SW1-6: Check Password
SW1-6 = ON, Disable
SW1-6 = OFF, Enable
OFF
ON
OFF
ON
SW1-7: Boot Block Boot
SW1-7 = OFF, Enable
SW1-7 = On, Disable
SW1-4
OFF
OFF
ON
SW1-2
OFF
OFF
ON
ON
SW1-5
Chapter 5
Bottom View
3
4
1
2
5
Modem Connector
North Bridge (82830MG)
Power Switch
Audio Board Connector
DIMM 2 Socket
9
8
7 6 5
8
9
6
7
DIMM 1 Socket
Modem Card Cable Connector
Battery Connector
South Bridge (ICH3-M)
1
2
3
4
Chapter 5 95
96 Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 220/260.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Chapter 6 97
Exploded Diagram
98 Chapter 6
Memory
Picture No.
NS
Partname
MEMORY SDIMM 256
Description
SODIMM 256M HYS64V32220GDL-
7.5
LCD
05 LCD 14.1" XGA LCD 14.1" XGA AU/B141XN04/3
Cable
NS CABLE ASSY MODEM FALCON2 CABLE ASSY MODEM FALCON
NS C.A. LAUNCH FALCON2 C.A. LAUNCH FALCON2
NS CABLE ASSY MICRO (13.3”
&12.1”) FL
CABLE ASSY MICRO (13.3” &12.1”)
FL
NS CABLE ASSY LED & INV (14.1”)
FL2
CABLE ASSY LED & INV (14.1”) FL2
Chapter 6 99
Picture No.
NS
Partname Description
CORD 125V UL 3P K01081183WP CORD 125V UL 3P K01081183WP
NS CABLE ASSY FDD FPC FALCON2 CABLE ASSY FDD FPC FALCON2
Case/Cover/Bracket Assembly
NS
10
ASSEMBLY LOWER CASE
FALCON3M
ASSY LCD PANEL 14.1” PNL
ASSEMBLY LOWER CASE
FALCON3M
ASSY LCD PANEL 14.1” ADT
08 ASSY LCD BEZEL 14.1’ BZL ASSY LCD BEZEL 14.1’ ADT
12 ASSEMBLY UPPER CASE ASSEMBLY UPPER CASE F3
NS ASSEMBLY MIDDLE COVER ASSEMBLY MIDDLE COVER F3
100 Chapter 6
Chapter 6
Picture
09
No.
Partname
ASSEMBLY HDD DOOR
Description
ASSEMBLY HDD COVER F3M
15 ASSEMBLY MODEM COVER F3M ASSEMBLY MODEM COVER F3M
14 ASSEMBLY DIMM COVER F3M ASSEMBLY DIMM COVER F3M
NS ASSEMBLY CHARGER PLATE
F3M
ASSEMBLY CHARGER PLATE F3M
03 BRACKET FDD REAR F3M BRACKET FDD REAR F3M
17 ASSY FDD BEZEL BZL ASSY FDD BEZEL PANASONIC F3M
101
102
Picture No.
NS
Partname
ASSEMBLY CD/DVD CHASSIS
F3M
Description
ASSEMBLY CD/DVD CHASSIS F3
NS HDD ASSY(9.5MM) BRACKET
FALCON2
HDD ASSY(9.5MM) BRACKET
FALCON2
07 CAP HINGE L HIGH F3 CAP HINGE L HIGH F3
06 CAP HINGE R HIGH F3 CAP HINGE R HIGH F3M
NS COVER CABLE F3M COVER CABLE F3M
04 BATTERY COVER F3 DOOR BATTERY F3M
Chapter 6
Board
Battery
Picture No.
NS
Partname
RTC BATTERY HOLDER F3M
Description
HOLDER RTC BATTERY F3M
NS INVERTER Ambit T62.172.00 V.60
FAL
INVERTER T62I172.00 REV.60 FAL
NS MODEM BOARD AMBIT/
T60M283..00
MODEM MDC AMBIT/T60M283..00 3A
NS LAUNCH BOARD FALCON2 LAUNCH BOARD
NS TM210 AUDIO BOARD F2 TM210 AUDIO BOARD F2
NS FALCON 3M CD-ROM BD FALCON 3M CD-ROM BD
NS RTC BTY LI 3V BTY LI 3V CR2032T6 210MAH 50MM
Chapter 6 103
Adapter
Picture No.
NS
Partname
BTY PACK LI+/PANASONIC
Description
BTY PACK LI+ 2AH 8CELL PANA
NS ADT 60W ADP-60DHBN 3P ADT 60W ADP-60DHBN 3P
Keyboard
Speaker
NS KEYBOARD KB US NSK-84X21
NS
NS
09
KEYBOARD
KEYBOARD
SPEAKER-R (14.1”) FL2.5
KB US/INTERNATIONAL NSK-84X22
KEYBOARD CHINESE NSK-84X2C
SPEAKER-R (14.1”) FL2.5
09 SPEAKER-L (14.1”) FL2.5
SPEAKER-L (14.1”) FL2.5
Heatsink
02 HEATSINK CPU F3M HEATSINK CPU F3M
104 Chapter 6
Picture
FDD/Floppy Disk Drive
29
No.
Partname
ASSY FDD MODULE 1.44
PANASONIC F3
Description
ASSY FDD MODULE PANASONI
F3M
NS FDD 1.44M
FDD 1.44M MCI/JU226A253F
HDD/Hard Disk Drive
NS HDD MODULE IBM 20G F3 ASSY HDD MODULE IBM 20G F3M
NS HDD 20G IB HDD 20G IBM/IC25N920ATDA04
DVD-ROM DRIVE
NS ASSY DVD-ROM MODULE TM220 ASSY DVDROM MODULE PIONEER
F3M
NS DVD-ROM 8X MATSUSHITA DVD-ROM 8X MKE/SR-8176BAA2
ME34
Chapter 6 105
Mainboard
Picture No.
NS
Partname Description
MAINBOARD W/CPU CEL-933
TM220
FALCON 3M MB W/CPU CEL-933
Mainboard Components
NS PCMCIA SLOT/PC CARD SLOT CONN CARDPUSH 1 CA91501-TC-F2
NS CONNECTOR 22PIN CONN CTR ML 22P HH98227
A2(HDD)
Miscellaneous
NS PLATE CPU HEATSINK F3M PLATE CPU HEATSINK F3M
NS PLATE PCMCIA F3M PLATE PCMCIA F3M
NS
03
LBL NAME PLATE 99.8*8.3 TM220 LBL NAME PLATE 99.8*8.3 TM220
RUBBER SCREW DOWN FL2 RUBBER SCREW DOWN FL2
106 Chapter 6
Screws
Picture
NS
NS
NS
NS
NS
NS
No.
Partname
M/B, CASE, POWER SUPPLY
SCREW
SCREW BINDING BL-ZN M2*.4P
SCREW BINDING BL-ZN M2*4L
SCREW M2L5 BH MSN+N
LCD SCREW
SCR. HEX NUT W/WASHER&NYLOK
#4
Description
SCREW BINDING BL-ZN M2*.4P
SCREW BINDING BL-ZN M2*4L
SCREW M2L5 BH MSN+
SCREW M2.5X6
Chapter 6 107
108 Chapter 6
Appendix A
Model Definition and Configuration
Model Number Definitions
Model Number
261X
260XC
260XV
LCD
14.1” TFT
14.1” TFT
14.1” TFT
CPU
Pentium III 1G
Pentium III 1G
Pentium III 1G
Memory
256MB
256MB
256MB
HD
20GB
20GB
10GB
CD-RO
CD/DV
Combo or DVD-ROM
DVD-ROM
Battery
Li-ion
Li-ion
Li-ion
Appendix A 109
110 Appendix A
Appendix B
Test Compatible Component
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home Edition.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 220/260 series notebook Compatibility Test Report released by the Acer Mobile System Testing Department.
Appendix B 111
Microsoft Windows XP Home Edition Environment Test
Item
Processor
Memory
LCD
Floppy Disk Drive
Hard Disk Drive
CD-ROM
DVD-ROM
Combo Drive (DVD + CD-RW)
Battery
AC Adapter
SW Modem
Keyboard
Power cord
VGA Chip
Audio
Touch Pad
Inverter
Specifications
Pentium III 1G above, 256k (TravelMate 260)
Celeron 1.06G, 256k (TravelMate 220)
Infineon 128MB
Infineon 256MB
13.3” XGA TFT (AU)
14.1” XGA TFT (AU)
MCI
IBM 10GB 9.5mm
IBM 20GB 9.5mm
Mitsumi 24X
MKE 8X
KME
Simplo Li-ION
Delta / ADP-60DB (3pin)
Ambit 56K modem
API
3pin
Intel 830MG Built-in VGA
AC97
Synaptics
AMBIT
112 Appendix B
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
!
!
!
!
!
!
!
!
Service guides
User's manuals
Training materials
Main manuals
Bios updates
Software utilities
Spare parts lists
Chips
!
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Also contained on this website are:
!
Detailed information on Acer's International Traveller’s Warranty (ITW)
!
!
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C 113
114 Appendix C
A
B
AC Adapter
AFLASH Utility
Battery
battery pack charging indicator
BIOS
package
ROM size
ROM type
vendor
Version
BIOS Setup Utility
BIOS Supports protocol
BIOS Utility
Basic System Settings
Load Default Settings
Navigating
Onboard Device Configuration
Startup Configuration
System Information
System Security
Board Layout
Bottom View
Top View
brightness
C
Cache controller
size
caps lock on indicator
Index
Index
D
CD-ROM Interface
computer on indicator
contrast
Controllers
Core logic
CPU
I/O voltage
package
DC-AC LCD Inverter
DC-DC/Charger
Design
DIMM
Combinations
package
Speed
Disassembly
Machine
Disassembly Flowchart
Display
display
Display Standby Mode
DMA Channel Assignment
DVD-ROM Interface
E
Environmental Requirements
Error Symptom-to-Spare Part Index
External CD-ROM Drive Check
External Diskette Drive Check
115
F
Features
Flash Utility
Floppy Disk Drive Interface
FRU (Field Replaceable Unit) List
H
Hard disk
Hard Disk Drive Module
Disassembly
Hard Disk Standby Mode
Hardware Specifications and Configurations
HDD
Hibernation Mode
Hibernation mode hotkey
Hot Keys
I
I/O Address Map
Indicators
Intermittent Problems
IRQ Assignment Map
J
Jumper and Connector Locations
Bottom View
SW2 Settings
Top View
K
Keyboard
Keyboard or Auxiliary Input Device Check
L
M
L2 cache
LCD
Machine Disassembly
Mechanical Specification
media access on indicator
Memory
Address Map
Memory Address Map
Memory Check
Model Number Definitions
Modem
N
O
Notebook Manager hotkey
num lock on indicator
Online Support Information
P
Panel
Bottom
Rear
right
parallel port setting in BIOS Utility
Password Setting
Hard Disk Password
Power-On Password
Setup Password
PC Card
PCMCIA
Power Management
Power management
Power System Check
Battery Pack
Power Adapter
Processor
116 Index
R
S
Removing the Battery Pack
RMA
RTC
Second Level Cache
Serial Port
speakers hotkey
Standby Mode
Super I/O
System
Block Diagram
System Check Procedures
System Diagnostic Diskette
System Utilities
System Utility Diskette
T
Temperature
Test Compatible Components
Touchpad
touchpad hotkey
Touchpad Check
Troubleshooting
U
Undetermined Problems
USB
utility
BIOS
V
W
Video
Resolutions
Video controller
Windows 98 SE/98 JP SE ACPI Environment Test
Index 117
118 Index
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Key Features
- 15.6" widescreen color TFT LCD
- 256MB of DDR SDRAM, expandable to 512MB
- 30GB hard drive
- DVD/CD-RW combo drive
- 10/100 Ethernet LAN
- 56Kbps modem
- Built-in Wi-Fi
- 3-cell Lithium-ion battery
Related manuals
Frequently Answers and Questions
What is the screen size of the Acer TravelMate 260 series?
How much RAM does the Acer TravelMate 260 series have?
What type of hard drive does the Acer TravelMate 260 series have?
Does the Acer TravelMate 260 series have a built-in DVD burner?
Does the Acer TravelMate 260 series have Ethernet and Wi-Fi?
What type of battery does the Acer TravelMate 260 series have?
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Table of contents
- 1 TravelMate 220/260
- 2 Revision History
- 3 Copyright
- 3 Disclaimer
- 4 Conventions
- 5 Preface
- 7 Table of Contents
- 10 Ch. 1 System Introduction
- 10 Features
- 12 System Block Diagram
- 13 Board Layout
- 15 Panel
- 19 Indicators
- 20 Keyboard
- 22 Hot Keys
- 24 Touchpad
- 26 Hardware Specifications and Configurations
- 38 Ch. 2 System Utilities
- 38 BIOS Setup Utility
- 39 Multi-Boot Menu
- 48 BIOS Flash Utility
- 48 System Utility Diskette
- 48 System Diagnostic Diskette
- 52 Ch. 3 Machine Disassembly and Replacement
- 53 General Information
- 54 Disassembly Procedure Flowchart
- 57 Removing the Battery Pack
- 58 Removing the CD-ROM Drive Module
- 60 Removing the Hard Disk Drive Module
- 62 Removing the Extended Memory
- 63 Removing the Modem Board
- 64 Disassembling the LCD
- 75 Disassembling the Main Unit
- 86 Ch. 4 Troubleshooting
- 87 System Check Procedures
- 91 Power-On Self-Test (POST) Error Message
- 92 Index of Error Messages
- 95 Index of Symptom-to-FRU Error Message
- 98 Intermittent Problems
- 99 Undetermined Problems
- 100 Index of AFlash BIOS Error Message
- 101 Index of PQA Diagnostic Error Code, Message
- 102 Ch. 5 Jumper and Connector Locations
- 102 Top View
- 104 Bottom View
- 106 Ch. 6 FRU (Field Replaceable Unit) List
- 107 Exploded Diagram
- 118 App. A Model Definition and Configuration
- 120 App. B Test Compatible Components
- 121 Microsoft Windows XP Home Edition Environment Test
- 122 App. C Online Support Information
- 124 Index