Illustrated Parts & Service Map

HP Compaq 8000 Elite

Small Form Factor Business PC

©

2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium,

Intel Inside, and the Intel logo are trademarks or registered trademarks of the

Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 600575-001. 1st Edition December 2009.

Key Specifications

Processor Type

RAM Type DDR3-SDRAM DIMMs, PC3-10600 (1333 MHz) non-ECC

Maximum RAM Supported 16 GB

Expansion Slots

Intel® Celeron, Pentium Dual-Core, Core 2, Core2 Duo, Core2

Quad

• (1) PCIe-x16 (low profile)

• (2) PCIe-x1 (low profile)

• (1) PCI (low profile)

Chipset

Graphics Adapter

Bays

I/O Interfaces

Operating Systems

Intel Q45 Express

Integrated Intel GMA 4500 graphics

• (1) external 5.25-inch

• (1) external 3.5-inch

• (1) internal 3.5-inch

Front: (4) USB, microphone, headphone

Rear: (6) USB, PS/2 keyboard and mouse, line in, line out,

VGA, DisplayPort, RJ-45, (1) serial port

• Windows® Vista

• Windows 7

• Windows XP

• FreeDos

Spare Parts

System Unit

1 Chassis

2 Power supply, 240W

* Power supply, 240W, 89% efficient

3 Front bezel

4 Access panel

* Bezel blank, Jack Black

* Not shown

Not spared

508151-001

508152-001

581353-001

581356-001

570838-001

Cables

1 Front I/O cable assembly

2 19-inch SATA cable

3 SATA power cable

* SATA ODD cable, 25 inch, 1 straight, 1 angled end

* Adapter, DVI-I to VGA

* Adapter, Display Port (DP) to DVI

* Adapter, Display Port (DP) to VGA

* Modem RJ-11 cable

Keyboards (not illustrated)

PS/2, Basic

USB, Basic

USB SmartCard

USB Mini[b]

Washable[b]

Arabic[a]

Belgian[c]

BHCSY[c]

BHCSY[d]

Brazilian Portuguese

Czech

Danish

Finnish

French

French Canadian

German

Greek

Hebrew

Hungarian

International[a]

International English

Italian

Japanese

[a] not for 537745

[b] only for -001, -121

-051

-121

-041

-151

-BB1

-211

-B31

-L31

-061

-291

-201

-221

-081

-351

-171

-181

-B41

-BL1

537745-xxx

537746-xxx

537747-xxx

535873-xxx

577495-xxx

LA Spanish

Norwegian

People’s Republic of China

Portuguese

Romanian[c]

Russian

Saudi Arabia

Slovakian

South Korea

Spanish

Swedish

Swiss

Taiwanese

Thai

Turkish

U.S.

U.K.

[c] not for 537747

[d] only for 537747

581351-001

391739-001

581355-001

461535-001

202997-001

484156-001

484155-001

198220-001

-KD1

-071

-101

-111

-AB1

-281

-141

-001

-031

-161

-091

-AA1

-131

-271

-251

-DE1

-231

Mass Storage Devices (not illustrated)

16X SATA DVD±RW drive with LightScribe

16X SATA DVD-ROM drive

Blu-ray ROM DVD+/-RW SuperMulti DL Drive

1 TB (10000 GB) SATA hard drive

500 GB SATA hard drive, 3.5-inch

320 GB USB hard drive

250 GB SATA hard drive, 3.5-inch

160 GB, 10000-RPM SATA hard drive, 2.5-inch with adapter

160 GB SATA hard drive

64 GB Solid State Drive (SSD)

581059-001

581058-001

581601-001

585465-001

504339-001

591387-001

504337-001

508312-001

504336-001

581057-001

HP Compaq 8000 Elite, SFF Chassis 600575-001 page 1

Standard and Optional Boards

System boards with thermal grease, alcohol pad, and CPU socket cover

1 System board

* System board, excludes ES/CS

Memory modules (PC3-10600, CL9)

2 1 GB

* 2 GB

* 4 GB

Other boards

*

*

*

*

E7500, 2.93 GHz, 3-MB L2 cache

E6500, 2.93 GHz, 2-MB L2 cache

E6300, 2.80 GHz, 2-MB L2 cache

E5300, 2.60 GHz, 2-MB L2 cache

536884-001

593216-001

576109-001

576110-001

585157-001

* Saffron WLAN 802.11a/b/g for use world-wide, includes bracket

* Modem, PCIe, 56K, Agere International 56K, includes bracket

* ATI HD4550 (RV710), 256-MB PCIeX16 graphics card

* GeForce GT310 512-MB PCIeX16 graphics card

538048-001

490689-001

538051-001

572029-001

* nVidia Quadro NVS295 256-MB PCIe graphics card 578226-001

* nVidia Quadro NVS290 256-MB graphics card, low profile, includes brkt 456137-001

* Broadcom NetXtreme Gbit Ethernet Plus NIC

* Video card, SDVO, ADD2, DVI-D, includes bracket

488293-001

398333-001

490367-001 * Intel Gigabit NIC, includes bracket

Intel Celeron Processors with alcohol pad and thermal grease

* 450, 2.2 GHz, 512-KB cache, single core

Intel Pentium Dual Core Processors with alcohol pad and thermal grease

508256-001

*

*

*

E5400, 2.7 GHz, 2-MB L2 cache

E3300, 2.5 GHz, 1-MB L2 cache

E3200, 2.5 GHz, 1-MB L2 cache

Intel Core 2 Quad Processors with alcohol pad and thermal grease

* Q9650, 3.00 GHz, 12-MB L2 cache

* Q9550, 2.83 GHz, 12-MB L2 cache

* Q9550S, 2.83 GHz, 12-MB L2 cache

* Q9505S, 2.83 GHz, 6-MB L2 cache (65W)

*

*

*

Q9505, 2.83 GHz, 6-MB L2 cache (95W)

Q8400, 2.66 GHz, 4-MB L2 cache

Q8400S, 2.66 GHz, 4-MB L2 cache

Intel Core 2 Duo Processors with alcohol pad and thermal grease

* E8600, 3.33 GHz, 6-MB L2 cache

* E8500, 3.16 GHz, 6-MB L2 cache

* E8400, 3.00 GHz, 6-MB L2 cache

* E7600, 3.06 GHz, 3-MB L2 cache

586743-001

585886-001

585885-001

497734-001

465758-001

593228-001

593229-001

591607-001

573955-001

593227-001

497732-001

466170-001

509554-001

573954-001

583006-001

586748-001

580748-001

516900-001

* Not shown

Miscellaneous Parts

*

*

*

*

*

*

*

*

*

*

*

3

4

1

2

*Not shown

LP = Low profile

Chassis fan assembly

Heatsink with alcohol pad and factory-applied thermal grease

Internal speaker

Fan baffle

Rubber feet kit

Chassis stand

Solenoid lock assembly

2nd serial port

Card reader, 22-in-1

Hood sensor

USB powered speakers

Mouse, PS2, optical, jack black

Mouse, optical, jack black

Mouse, laser, jack black

Printer port

Modem RJ-11 adapters (not illustrated)

Austrian

Belgian

Czechoslovakian

French

German

Greek

Hungarian

Israel

417561-011

316904-181

234963-221

316904-051

316904-045

316904-151

234963-215

316904-BB1

Italian

Netherlands

Polish

Saudi Arabian

Scandinavian

Swiss

Turkish

United Kingdom

316904-065

316920-335

316904-241

316904-AR1

382848-DH1

417562-111

316904-141

158593-035

581352-001

581354-001

394779-001

583652-001

583654-001

587451-001

586752-001

392414-001

480032-001

392417-001

571536-001

537748-001

537749-001

570580-001

497727-001

HP Compaq 8000 Elite, SFF Chassis 600575-001 page 2

System Board

System Board Connectors and Jumpers (component location may vary)

FRNT AUD Front panel connector SATA PWR0 Optical drive power connector

CHFAN2

PAR

System fan connector

Parallel port connector

PWR CMD

PWR

Power connector

Main power connector

IN/OUT

COMB

RJ45/USB

USB

VGA/

COMA

DISPLAY-

PORT

Double stack audio connector PB/LED

2nd media reader connector

USB connector

Stacked VGA/serial connector

DisplayPort connector

FRNT_USB2

Stacked RJ-45/USB connectors FRNT_USB

MEDIA

SPKR

SATA1

Power switch connector

2nd USB connector

1st USB connector

Media card reader connector

Speaker connector

Primary SATA hard drive

KB/MS

HLOCK

PWRCPU

HSENSE

XU1

CPUFAN

BAT

PSWD

CMOS

DIMM1-4

SATA

PWR1

PS/2 connectors

Hood lock connector

CPU power connector

Hood sensor connector

Processor socket

CPU/heat sink fan connector

Battery socket

Password header

CMOS header

Memory sockets

Hard drive power connector

SATA2

SATA3

SATA4

ESATA

PCI3

PCI2

PCI1

X4PCEXP

1st SATA optical drive

2nd SATA optical drive

2nd SATA hard drive

Internal eSATA connector

PCI slot 3

PCI slot 2

PCI slot 1

PCIe X16, slot 1

X16PCIEXP PCIe X16, slot 2

X1PCIEXP PCIe X1 slot

System Setup and Boot

Basic system information regarding system information, setup, power management, hardware, and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence.

If the screen prompt opportunity is missed, a restart will be necessary. For more information about Setup Utilities refer to the Service Reference Guide.

Computer Setup Menu

Heading Option/Description

File System Information - Lists the following main system specifications:

•

•

•

•

Product name

SKU number (some models)

Processor type/speed/stepping

Cache size (L1/L2)

• Installed memory size/speed/ channels

• Integrated MAC Address

• System BIOS

• Chassis serial number

• Asset tracking number

• ME firmware version

• Management node

About - Displays copyright notice.

Set Time and Date - Allows you to set system time and date.

Flash System ROM - Allows you to select a drive containing a new BIOS.

Replicated Setup - Save to Rmv Media and Restore from Rmv Media

Default Setup

• Save Current Settings as Default

• Restore Factory Settings as Default

Storage

Apply Defaults and Exit - Applies the selected default settings and clears any established passwords.

Ignore Changes and Exit - Exits Computer setup without saving changes.

Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup.

Device Configuration - Lists all installed BIOS-controlled storage devices.

The following options are available:

• CD-ROM

• Hard Disk

• Default Values

• SATA Defaults

• Translation Mode

• Removable Media Boot

• eSATA Port

• Max eSATA Speed

• SATA Emulation

DPS Self-Test - Allows you to execute self-tests on ATA hard drives.

Boot Order - Allows you to specify boot order.

• Shortcut to Temporarily Override Boot Order

HP Compaq 8000 Elite, SFF Chassis 600575-001

Computer Setup Menu (Continued)

Heading Option / Description

Security Setup Password - Allows you to set and enable the setup (Administrator) password.

Power-On Password - Allows you to set and enable power-on password.

Password Options - When any password exists allows you to lock legacy resources, enable/disable network server mode, specify password requirement for warm boot, and allows you to enable/disable Setup Browse Mode.

Smart Cover (some models) - Allows you to lock/unlock cover lock and set status of cover removal sensor.

Device Security (some models) - Enables/disables all I/O ports, audio, network controllers, SMBus controller, SATA ports, eSATA, and embedded security devices.

USB Security - Allows you to set Device Available/Device Hidden for front

USB ports 3-6, rear USB ports 7-12, internal USB ports 1-2.

Slot Security - Allows you to disable any PCI or PCI Express slot.

Network Service Boot - Enables/disables boot from OS on a server.

System IDs - Allows you to set Asset tag, Ownership tag, Chassis serial number, UUID, and keyboard locale setting.

DriveLock Security - Allows you to assign/modify a hard drive password for added security.

System Security (some models) - Allows you to enable/disable:

• Data Execution Prevention

• PAVP (Protect Audio Video Path) (some models)

• Virtualization Technology

• Virtualization Technology Directed I/O

• Trusted Execution Technology

• Embedded Security Device Support

• OS management of Embedded Security Device through OS

Power

Advanced

Master Boot Record Security - Protects the master boot record from viruses or other corruption. Saves of copy of the current master boot record.

Setup Security Level - Provides method to allow users limited access to change specified setup options without knowing Setup password.

OS Power Management - Allows you to enable/disable Runtime Power

Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2

Mouse Wakeup, USB Wake on Device Insertion (some models), Unique

Sleep State Blink Rates.

Hardware Power Management - Allows you to enable/disable SATA bus power management and S5 maximum power savings.

Thermal - Allows you to control minimum permitted fan idle speed.

Power-On Options - Allows you to set:

• POST mode - QuickBoot, FullBoot, Clear Memory, FullBoot every x days

• POST messages - Enable/disable

• F9 prompt - Enable/disable

• F10 prompt - Enable/disable

• F12 prompt - Enable/disable

• Factory Recovery Boot Support - Enable/disable

• Option ROM prompt - Enable/disable

• Remote wakeup boot source - Remote server/local hard drive

• After Power Loss - Off/on/previous state

• POST delay - None, 5, 10, 15, or 20 seconds

• Bypass F1 Prompt on Configuration Changes - Enable/disable

Execute Memory Test (some models) -Restarts computer and executes

POST memory test.

BIOS Power-On - Allows you to set the computer to turn on at a preset time.

Onboard Devices - Allows you to set resources or disable onboard system devices.

PCI Devices - Lists installed PCI devices with their IRQ settings and allows you to reconfigure IRQ or disable devices.

PCI VGA Configuration - Allows you to specify which VGA controller will be used when multiple video adapters are available.

Bus Options (some models) - Allows you to enable/disable PCI SERR#

Generation and PCI VGA palette snooping.

Device Options - Allows you to set:

• Printer Mode - Bi-Directional, EPP & ECP, Output Only

• Num Lock state at power-on - off/on

• S5 Wake on LAN - enable/disable

• Multi-Processor - enable/disable

• Internal speaker - enable/disable

• Monitor Tracking - enable/disable

• NIC PXE Option ROM Download - enable/disable

Management Devices - Only displayed in Advanced menu when BIOS detects multiple management options.

Management Operations - Allows you to set:

• MEBx Setup Prompt - enable/disable

• Intel Remote PC Assist Prompt - enable/disable

• Intel PC Assist Timeout - 5, 10, 15, 20, 30, 40, 50, 60, 120, 180, 240 seconds

• SOL Character Echo - enable/disable

• SOL Terminal Emulation Mode - enable/disable

• SOL Keyboard - enable/disable

• Unprovision AMT on next boot

page 3

Password Security

Establishing a Setup or Power-On password:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart.

2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter

Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary.

3. To establish a Setup password, select Security > Setup Password and follow the instructions on the screen.

- or -

To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen

4. Before exiting, click File > Save Changes and Exit.

Changing a Setup or Power-On password:

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

To change the Setup password, go to step 2.

To change the Power-on password, go to step 3.

2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary.

3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password.

NOTE: Type the new password carefully since the characters do not appear on the screen.

4. Press Enter.

The new password will take effect the next time the computer is restarted.

Deleting a Power-On or Setup password

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart.

To delete the Setup password, go to step 2.

To delete the Power-On password, go to step 3.

2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary.

3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/

4. Press Enter.

Hewlett-Packard Vision Diagnostics

The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.

Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device.

To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive.

1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a

CD or copy it to a USB flash drive.

2. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on the computer.

3. Shut down the operating system and turn off the computer.

4. Turn on the computer. The system will boot into HP Vision Diagnostics.

NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you may need to change the boot order in the Computer Setup (F10) utility.

5. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only.

NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics.

6. If running HP Vision Diagnostics, select the appropriate language and click Continue.

7. In the End User License Agreement page, select Agree if you agree with the terms. The HP

Vision Diagnostics utility launches with the Survey tab displayed.

Clearing CMOS

1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet.

2. Remove the chassis access panel.

3. On the system board, press and hold the CMOS button for 5 seconds.

4. Replace the chassis access panel and reconnect the power cord.

5. Turn on the computer and allow it to start.

Diagnostic LEDs

LED Color LED Activity

Power Green

Power Green

Power Red

Power

Power

Power

Power

Power

Power

Power

Power

Power none

Red

Red

Red

Red

Red

Red

Red

Red

Red none

On

1 blink every 2 seconds

1 blink every second followed by a 2 second pause

3 blinks, 1 blink every second followed by a 2 second pause

4 blinks, 1 blink every second followed by a 2 second pause

5 blinks, 1 blink every second followed by a 2 second pause

6 blinks, 1 blink every second followed by a 2 second pause

7 blinks, 1 blink every second followed by a 2 second pause

8 blinks, 1 blink every second followed by a 2 second pause

9 blinks, 1 blink every second followed by a 2 second pause

10 blinks, 1 blink every second followed by a 2 second pause

11 blinks, 1 blink every second followed by a 2 second pause

System does not power on and

LEDs are not flashing

State/Message

Computer on

Normal Suspend Mode

CPU thermal shutdown

Processor not installed

Power failure (power supply overload)

Pre-video memory error

Pre-video graphics error

System board failure (ROM

Invalid ROM based on Checksum

System powers on but is unable to boot

Bad option card

The current processor does not support a feature previously enabled on this system.

System unable to power on

Common POST Error Messages

Screen Message

101-Option ROM Error

103-System Board

Failure

164-Memory Size Error and

201-Memory Error

Probable Cause

1. System ROM checksum error.

2. Expansion board option

ROM checksum

DMA, timers

Incorrect memory configuration

Recommended Action

1. Verify ROM, reflash if required

2. Remove suspected card, reboot

3. Clear CMOS memory, reboot

4. Replace system board

1. Clear CMOS memory.

2. Remove expansion boards.

3. Replace system board.

1. Run Setup (F10).

2. Check DIMMs for proper seating, type, and HP compatibility.

3. Remove DIMMs singularly and reboot to isolate faulty DIMM.

4. Replace system board.

214-DIMM Configuration Warning

301-, 304-Keyboard error

501-Display Adapter

Failure

1720-SMART Hard Drive

Detects Imminent Failure

Populated DIMM configuration is not optimized

Keyboard failure.

Rearrange the DIMMs so that each channel has the same amount of memory.

Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If

304, possible system board problem.

Graphics display controller.

1. Reseat graphics card.

2. Clear CMOS.

3. Check monitor connection.

4. Replace graphics card.

Hard drive is about to fail.

1. Determine if hard drive is giving correct error message.

Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-

test.

2. Apply hard drive firmware patch if applicable.

3. Back up contents and replace hard drive.

1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the

SATA 0 and SATA 1 connectors must be used before

SATA 2 and SATA 3.

1801-Microcode Patch

Error

Processor not supported by

ROM BIOS.

Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1.

For three devices, use SATA 0,

SATA1, and SATA 2.

1. Upgrade BIOS to proper version.

2. Change the processor.

HP Compaq 8000 Elite, SFF Chassis 600575-001 page 4