HP (Hewlett-Packard) E0M37UA#ABA Laptop Maintenance and Service Guide

HP ENVY 15

Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard

Company under license. Intel, Pentium,

Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and

Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures.

First Edition: April 2010

Document Part Number: 602791-001

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Identifying hardware ................................................................................................................ 5

Top components ....................................................................................................................... 5

Display components .................................................................................................. 5

Button ...................................................................................................................... 6

Keys ........................................................................................................................ 7

Lights ....................................................................................................................... 8

TouchPad ................................................................................................................. 9

TouchPad buttons .................................................................................................... 10

Front components ................................................................................................................... 11

Left-side components ............................................................................................................... 11

Right-side components ............................................................................................................ 13

Bottom components ................................................................................................................ 14

3 Illustrated parts catalog .................................................................................................. 15

Service tag ............................................................................................................................ 15

Computer major components ................................................................................................... 17

Display components ............................................................................................................... 21

Mass storage devices ............................................................................................................. 23

Miscellaneous parts ................................................................................................................ 25

Sequential part number listing .................................................................................................. 25

4 Removal and replacement procedures ............................................................................ 29

Preliminary replacement requirements ....................................................................................... 29

Tools required ......................................................................................................... 29

Service considerations ............................................................................................. 29

Plastic parts ............................................................................................. 29

Cables and connectors ............................................................................. 30

Drive handling ......................................................................................... 30

Grounding guidelines .............................................................................................. 31

Electrostatic discharge damage .................................................................. 31

v

vi

Packaging and transporting guidelines ........................................ 32

Workstation guidelines .............................................................. 32

Equipment guidelines ................................................................. 33

Component replacement procedures ........................................................................................ 34

Service tag ............................................................................................................. 34

Computer feet ......................................................................................................... 36

Battery ................................................................................................................... 36

Expansion memory module ....................................................................................... 37

Top cover ............................................................................................................... 39

Keyboard ............................................................................................................... 41

Speaker assemby .................................................................................................... 43

Primary memory module .......................................................................................... 44

WLAN module ........................................................................................................ 46

RTC battery ............................................................................................................ 48

Hard drive ............................................................................................................. 49

Processor fan/heat sink assembly .............................................................................. 51

Processor ............................................................................................................... 53

Power button board and cable .................................................................................. 55

Power connector cable ............................................................................................ 56

System board ......................................................................................................... 58

Display assembly .................................................................................................... 61

5 Specifications ................................................................................................................. 69

Computer specifications .......................................................................................................... 69

15.6-in display specifications .................................................................................................. 70

Hard drive specifications ........................................................................................................ 71

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ........................................... 73

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 74

System DMA specifications ...................................................................................................... 75

System memory map specifications ........................................................................................... 76

System interrupt specifications ................................................................................................. 77

System I/O address specifications ............................................................................................ 78

6 Backup and recovery ...................................................................................................... 81

Creating recovery discs .......................................................................................................... 82

Backing up your information .................................................................................................... 83

Using Windows Backup and Restore ......................................................................... 84

Using system restore points ....................................................................................... 84

When to create restore points .................................................................... 84

Create a system restore point ..................................................................... 84

Restore to a previous date and time ............................................................ 85

Performing a recovery ............................................................................................................ 85

Recovering from the recovery discs ............................................................................ 85

Recovering from the dedicated recovery partition (select models only) ........................... 86

7 Connector pin assignments ............................................................................................. 87

Audio-in (microphone) ............................................................................................................ 87

Audio-out (headphone) ........................................................................................................... 87

HDMI ................................................................................................................................... 88

RJ-45 (network) ...................................................................................................................... 89

Universal Serial Bus ................................................................................................................ 89

8 Power cord set requirements .......................................................................................... 90

Requirements for all countries .................................................................................................. 90

Requirements for specific countries and regions ......................................................................... 91

9 Recycling ........................................................................................................................ 92

Battery .................................................................................................................................. 92

Display ................................................................................................................................. 92

Index ................................................................................................................................. 98

vii

viii

1 Product description

Chipset

Graphics

Panel

Category

Product Name

Processors

Memory

Description

HP ENVY 15 Notebook PC

Intel® Core™ i7-840QM 1.86-GHz processor with embedded Northbridge

Intel Core i7-740QM 1.73-GHz processor with embedded Northbridge

Intel® Core™ i7-820QM 1.73-GHz processor with embedded Northbridge





Intel Core i5-430QM 2.26–GHz processor with embedded Northbridge

Intel 5 series express chipsets

PM57 platform controller hub (PCH) Peak-M

ATI Mobility Radeon™ HD 5830 (M97) Discrete PCI Express Graphics with 1 GB of dedicated video memory (64M×16, 1.5V, 800 MHz, DDR3 @1333 MHz)



15.6-in AntiGlare, full high-definition (FHD) (1920 × 1080), light-emitting diode

(LED), dual-channel display assembly

15.6-in BrightView, HD (1368 × 768), LED display assembly 16 × 9 wide aspect ratio

Supports privacy filter

Includes 2 wireless local-area network (WLAN) antennas

Supports ambient light sensor (ALS)

4 memory module slots (customer accessible/upgradeable), supports up to 16-GB memory

Supports DDR3, 1066-MHz dual channel memory

1

Category

Mass storage devices

Optical drive

Microphone

Webcam

Audio

Ethernet

Power requirements

Description

Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives Supports the following hard drive configurations:

2.5-in, 7200-rpm:

●

640-GB

●

500-GB

●

320-GB

1.8-in, 5400-rpm:

●

320-GB

1.8–in SSD

●

160–GB

External USB support for the following:

●

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

●

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

2 integrated digital dual-array microphones

Microphone jack

Night-vision/low-light VGA camera with infrared LED for illumination

Supports OVT7738 camera sensor with F2.0, dual-band lens

Fixed (no tilt)

Activity light

640 × 480 by 24 frames per second

HD IDT 92HD75B audio

Dolby Home Theater technology

2 stereo speakers with 2-watt power rating

Headphone jack

Marvell 88E8072-B1 10/100/1000 Ethernet

S3/S5 wake on LAN (AC mode only)

Ethernet cable not included

120- and 90-W HP Smart Adapter (100–240V)

Battery options:

●

Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable

●

Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable

2 Chapter 1 Product description

Category

Wireless

External media cards

Description

Integrated WLAN options by way of wireless module

2 wireless antennas built into display assembly

Supports no-WLAN option

Support for the following WLAN formats:

●

Intel WiFi Link 6200 802.11 a/g/n

●

Intel WiFi Link 6200 802.11 a/g/n with Bluetooth®

●

Intel WiFi Link 5100 802.11 a/g/n

●

Intel WiFi Link 5100 802.11 a/g/n with Bluetooth

●

Intel WiFi Link 6100 802.11 a/b/g

●


●

Intel WiFi Link 6100 802.11 a/b/g with Bluetooth

●


●

Intel WiFi Link 5100 802.11 a/b/g with Bluetooth

●

Intel 1000 802.11 b/g/n

●

Intel 1000 802.11 b/g/n with Bluetooth

●

Intel 1000 802.11 b/g

●

Intel 1000 802.11 b/g with Bluetooth

Digital Media Slot

Supports the following digital card formats:

●

MultiMediaCard

● micro MultiMediaCard (adapter required)

●

MultiMediaCard Plus

●

Secure Digital (SD) Memory Card

● micro Secure Digital Memory Card (adapter required)

●

Secure Digital High Capacity Memory Card

3

Category

Ports

Keyboard/pointing devices

Security

Operating system

Serviceability

Description

3.5-mm headphone/microphone combo jack (stereo, supports jack detection) eSATA/USB 2.0 combo port (1)

High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60

Hz

HP Smart Adapter AC adapter plug

RJ-45

Primary battery connector

Secondary battery connector

USB 3.0 ports (2, each capable of driving an external optical drive)

USB 2.0 ports (2, each capable of driving an external optical drive)

NOTE: The total combined power for all USB ports is 3.0 amps, with all power available from any single port. This power is available whenever the AC adapter is supplying power, including S3 and S5 modes.

Full-size optimized keyboard with 1.8-mm keystroke travel distance

TouchPad with gesture support (media “M,” scroll, pinch, zoom)

Taps enabled by default

Security cable slot with adapter

Preinstalled:

Microsoft® Windows® 7 Home Premium 64

Microsoft Windows 7 Professional 64

Microsoft Windows 7 Ultimate 64

Configurable Linux embedded

End-user replaceable parts:

AC adapter

Battery

External optical drive

Memory (only 2 slots are customer accessible)

4 Chapter 1 Product description

2 External component identification

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

▲ Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

You can also add hardware or modify device configurations using Device Manager.

NOTE: Windows includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Top components

Display components

Identifying hardware 5

Button

Item

(1)

(2)

(3)

(4)

(5)

(6)

Component

Ambient light sensor

Internal microphones (2)

Webcam light

Webcam infrared (IR) lights (2)

Webcam

Wireless antennas (2)

(7) Internal display switch

Function

Adjusts the screen brightness levels automatically, based on surrounding lighting conditions.

Record sound..

On: The webcam is in use.

Improve the webcam picture quality in low-light conditions.

Records video and captures still photographs.

Send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the

Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Turns off the display and initiates Sleep if the display is closed while the power is on.

NOTE: The internal display switch is not visible from the outside of the computer.

6 Chapter 2 External component identification

Keys

Component

Power button

Description

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power

Options.

Item

(1)

(2)

Component

Action keys

wireless key

(3)

(4)

Windows applications key

Windows logo key

Function

Execute frequently used system functions.

Turns the wireless feature on or off.

NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up.

Displays a shortcut menu for items beneath the cursor.

Displays the Windows Start menu.

Top components 7

Item

(5)

(6)

(7)

(8)

Component fn key

calculator key

print options key

Web key

(9) Media Launch key

(10) mail key

(11) esc key

Lights

Item

(1)

Component

TouchPad off indicator

(2)

(3)

Caps lock light

Power light

(4)

(5)

Mute light

Wireless light


Function

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Opens the Windows calculator function.

Opens the Print Options window of the active Windows program.

Opens a Web browser.

NOTE: Until you have set up your Internet or network services, the Web key opens the Windows Internet

Connection Wizard. After you have set up your Internet or network services and your Web browser home page, you can press the Web key to quickly access your home page and the Internet.

Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and movies and manage and edit your photo collections.

Opens your default e-mail program.

NOTE: The first time you press the mail key, you may be prompted to set up your e-mail account. After you have set up your e-mail, you can press the mail key to quickly access your e-mail.

Displays system information when pressed in combination with the fn key.

Description

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

White: Caps lock is on.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

Amber: Computer sound is off.

●

Off: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on.

NOTE: Wireless devices are enabled at the factory.

●

Amber: All wireless devices are off.

TouchPad

Component Description

TouchPad* Moves the pointer and selects or activates items on the screen.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and

Printers. Then, right-click the device representing your computer, and select Mouse settings.

Top components 9

TouchPad buttons

Item Component Function

(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly doubletap the TouchPad off indicator.

NOTE: When the TouchPad zone is active, the light is off.

(2)

(3)

Left TouchPad button*

Right TouchPad button*

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and

Printers. Then, right-click the device representing your computer, and select Mouse settings.


Front components

Item

(1)

Component

Vents (2)

(2) Digital Media Slot

Function

Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Supports the following digital card formats:

●

MultiMediaCard

● micro MultiMediaCard (adapter required)

●

MultiMediaCard Plus

●

Secure Digital Memory Card

● micro Secure Digital Memory Card (adapter required)

●

Secure Digital High Capacity Memory Card

Left-side components

Item

(1)

Component

Battery light

(2) Power connector

Function

●

Off: The computer is running on battery power.

●

Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error.

●

Amber: A battery is charging.

●

White: The computer is connected to external power and the battery is fully charged.

Connects an AC adapter.

Front components 11

Item

(3)

Component

Vent

(4) Drive light

(5) Speaker

Function

.Enables airflow to cool internal components.


●

Blinking white: The hard drive is being accessed.

●

Amber (select models only): HP ProtectSmart Hard

Drive Protection has temporarily parked the hard drive.

Produces sound.


Right-side components

Item

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

Component Function

Speaker

Security cable slot

Produces sound.

Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

eSATA/USB port

USB ports (2)

HDMI port

RJ-45 (network) jack

Vent

NOTE: When a device is connected to the jack, the device speakers are disabled.

Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.

Connect optional USB devices.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Connects a network cable.

Enables airflow to cool internal components.


Right-side components 13

Bottom components

Item

(1)

Component

Vents (5)

(2) Battery bay

(3)

(4)

(5)

(8)

Battery lock

Accessory battery connector

Memory module compartment

Battery release latch

Function

Enable airflow to cool internal components.


Holds the primary battery.

NOTE: The primary battery is preinstalled in the battery bay at the factory.

Locks the primary battery inside the battery bay.

Connects an optional accessory battery.

Holds the memory modules.

Releases the primary battery from the battery bay.


3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

NOTE: The battery must be removed to gain access to the service tag. See the “Battery” section in

Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.

Item

(1)

(2)

Component

Serial number (s/n)

Product name

Description

This is an alphanumeric identifier that is unique to each product.

This is the product name affixed to the front of the computer.

Service tag 15

(3)

(4)

(5)

Model description

Warranty period

This is the number used to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

Part Number/Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

16 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 17

Item Description Spare part number

(1)

(2)

Display assembly (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo):

With bronze finish:

15.6-in, WVA, AntiGlare LED display assembly

15.6-in, WVA, BrightView LED display assembly

15.6-in, SVA, BrightView LED display assembly

Top cover (includes TouchPad board and TouchPad bracket):

591172-001

602481-001

602480-001

NOTE: The Top cover spare part kit does not include a TouchPad cable. The TouchPad cable is available using spare part number 576841-001.

576840-001 With bronze finish for use in all countries and regions except Brazil and the United

Kingdom

With bronze finish for use only in the United Kingdom 576840-031

(3) Keyboard (includes keyboard cable):

With bronze finish:

For use in Belgium

For use in Denmark, Finland, and Norway

For use in France

For use in French Canada

For use in Germany

For use in Italy

For use in Latin America

For use in the Netherlands

For use in Portugal

For use in Russia

For use in Saudi Arabia

For use in Spain

For use in Switzerland

For use in the United Kingdom and Singapore

For use in the United States

(4) Memory modules (1066-MHz, PC3):

4096-MB

2048-MB

(5) RTC battery (includes double-sided tape)

576835-A41

576835-DH1

576835-05

576835-121

576835-041

576835-061

576835-161

576835-B31

584161-131

576835-251

576835-171

576835-071

584161-111

576835-031

576835-001

592964-001

599092-001

598856-001

576848-001


(7a)

Item

(6)

(7b)

Description Spare part number

WLAN module

802.11 a/g/n WLAN module:

●

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas,

Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria,

Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the

Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,

Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,

Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica,

Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,

Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,

Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New

Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s

Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,

Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia,

Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan,

Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the

United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

802.11 a/g/n WLAN module:2x2 Claret-2 MOW

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in the United States and

French Canada

Hard drive (includes bracket, rubber isolators, and screws);

2.5-in, 7200-rpm:

320-GB

Hard drive (includes bracket, rubber isolators, and screws);

2.5-in, 7200-rpm:

500–GB

Hard drive (includes bracket, rubber isolators, and screws)

2.5-in, 5400-rpm:

640–GB

572509-001

518434-001

576819-0011

576820-001

603803-001

576823-001

320-GB

Hard drive (includes bracket, rubber isolators, and screws;

1.8–in.

160–GB

Hard drive cable:

For use only with 2.5-in hard drives

576825-001

576828-001

Computer major components 19

(11)

(12)

(13)

(14)

(15)

(16)

(17)

Item

(8)

(9)

(10)



Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws):



Speaker assembly

Processor fan/heat sink assembly (includes replacement thermal material)

Processor (includes replacement thermal material):

Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz)


576830-001

576827-001

576829-001

576842-001

616583-001

Arrandale 520M 2.4GHz X

Video fan/heat sink assembly (includes replacement thermal material)

583053-001

586170-001

594188-001

594187-001

597624-001

Power button board and cable (includes double-sided tape)

Power connector cable (includes bracket)

PM57 PCH Peak-M system board with 1 GB of dedicated video memory

(includes replacement thermal material)

600292-001 SPS-PCA SYSTEM BOARD SF BROADWAY PM55 X

SPS-PCA SYSTEM BOARD FF MADISON PM55)

576849-001

576846-001

Base enclosure (includes 4 rubber feet)

Rubber Feet Kit (not illustrated, includes 4 rubber feet)

Battery

600292-001

600293-001

576839-001

538346-001

9-cell, 2.80-Ah (93-Wh) Li-ion battery


576834-001

576833-001

Memory module compartment cover (included in the Plastics Kit, spare part number 576847-001)


Display components

Item

(1)

(2a)

(2b)


Display bezel 615513-001

Ambient light sensor module (includes cable and double-sided tape)

576815-001

Ambient light sensor module cable (included in the ambient light sensor module spare part kit)

Display components 21

(3)

(4)

(7)

(8)

(9)

(5)

(6)

(10)

Webcam/microphone module 576812-001

Bluetooth module 537921-001

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 576845-001.

Display left and right hinges (included in the Display Hinge Kit, spare part number 576809-001)

Display panel:

For use only with the 15.6-in, WVA, AntiGlare LED display assembly

For use only with the 15.6-in, WVA, BrightView LED display assembly

591327-001

602479-001

For use only with the 15.6-in, SVA, BrightView LED display assembly

Bluetooth module cable

Display panel cable (includes double-sided tape)

Wireless antenna transceivers and cables

602478-001

576845-001

602484-001

576814-001

Display enclosure:

With bronze finish

Display Screw Kit (not illustrated)

576811-001

576808-001


Mass storage devices

Item Description Spare part number

(1) Hard drive (includes bracket, rubber isolators, and screws)

2.5-in, 7200-rpm:

320-GB

320-GB

160GB,

500-GB

576823-001

576819-001

576825-001

576820-001

640-GB

(2) Hard drive cable:



603803-001

584382-001

576828-001

576830-001

Hard Drive Hardware Kit (not illustrated, includes bracket, rubber isolators, and screws):

For use only with 2.5-in hard drives 576827-001

Mass storage devices 23

Item

(3)

Description


External optical drive

With bronze finish:

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScrib

Spare part number

576829-001

576832-001

576831-001


Miscellaneous parts

Description

AC adapter

120-W PFC HP Smart Adapter


90-W PFC HP Smart Adapter

HDMI-to-VGA adapter

HP Notebook protective case:

For use with computer models with bronze finish

Power cord:

For use in Canada, Mexico, and the United States

For use in Europe, the Middle East, and Africa

For use in Italy

For use in Switzerland

For use in the United Kingdom and Singapore

Screw Kit

●

Phillips PM3.0×4.0 screw

●


●


●

Phillips PM2.0×6.0 captive screw

●


●

Phillips PM2.0×4.0 broadhead screw

●


●


●


●


Sequential part number listing


490371-001

490371-021

Power cord for use in Canada, Mexico, and the United States

Power cord for use in Europe, the Middle East, and Africa


613154-001

613160-001

613153-001

530607-001

582763-001

490371-001

490371-021

490371-061

490371-111

490371-031

576844-001

Miscellaneous parts 25


490371-031

490371-061

490371-111

518434-001

530607-001

537921-001

538346-001

572509-001

576808-001

576809-001

576811-001

576812-001

576814-001

576815-001

576819-001

576820-001

576823-001

576825-001

576827-001

576828-001

576829-001

576830-001

576831-001

Description

Power cord for use in the United Kingdom and Singaporer

Power cord for use in Italy

Power cord for use in Switzerland

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in US, French Canada

HDMI-to-VGA adapter

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number ???-001.

Rubber Feet Kit (includes 4 rubber feet)

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina,

Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia,

Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the

Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,

French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina,

Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica,

Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi,

Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the

Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama, Paraguay, the People’s

Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi

Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden,

Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the

United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela, and Vietnam

Display Screw Kit

Display Hinge Kit (includes the left and right display hinges)

Display enclosure with bronze finish

Webcam/microphone module

Wireless antenna transceivers and cables

Ambient light sensor module (includes cable and double-sided tape)

320-GB, 2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)



160-GB, 1.8-in, 5400-rpm SSD (includes bracket, rubber isolators, and screws)

Hard Drive Hardware Kit for use only with 2.5-in hard drives (includes bracket, rubber isolators, and screws)

Hard drive cable for use only with 2.5-in hard drives

Hard Drive Hardware Kit for use only with 1.8-in hard drives (includes bracket, rubber isolators, and screws)

Hard drive cable for use only with 1.8-in hard drives

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe with bronze finish


576841-001

576842-001

576844-001

576845-001

576846-001

576847-001

576848-001

576849-001

586170-001


576832-001

576833-001

576834-001

576835-001

576835-031

576835-041

576835-051

576835-061

576835-071

576835-121

576835-171

576835-251

576835-A41

576835-B31

576835-BG1

584161-BG1

576835-DH1

576836-001

576839-001

576840-001

576840-031

Description

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish



Keyboard with bronze finish for use in the United States (includes keyboard cable)

Keyboard with bronze finish for use in the United Kingdom and Singapore (includes keyboard cable)

Keyboard with bronze finish for use in Germany (includes keyboard cable)

Keyboard with bronze finish for use in France (includes keyboard cable)

Keyboard with bronze finish for use in Italy (includes keyboard cable)

Keyboard with bronze finish for use in Spain (includes keyboard cable

Keyboard with bronze finish for use in French Canada (includes keyboard cable)

Keyboard with bronze finish for use in Saudi Arabia (includes keyboard cable)

Keyboard with bronze finish for use in Russia (includes keyboard cable)

Keyboard with bronze finish for use in Belgium (includes keyboard cable)

Keyboard with bronze finish for use in the Netherlands (includes keyboard cable)

Keyboard with bronze finish for use in Switzerland (includes keyboard cable)

Keyboard for use in Switzerland (includes cable and 2 retention clips)

Keyboard with bronze finish for use in Denmark, Finland, and Norway (includes keyboard cable)

Keyboard Hardware kit

Base enclosure with bronze finish (includes 4 rubber feet)

Top cover with bronze finish for use in all countries and regions except Brazil and the United Kingdom

(includes TouchPad board and TouchPad bracket.

Top cover with bronze finish for use only in the United Kingdom (includes TouchPad board and TouchPad bracket.

TouchPad cable

Speaker assembly

Screw Kit

Bluetooth module cable

Power connector cable (includes bracket)

Plastics Kit (includes the memory module compartment cover)

RTC battery (includes double-sided tape)

Power button board and cable (includes double-sided tape)

Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement thermal material)

Sequential part number listing 27


591172-001

Description

591327-001

593837-001

594635-001

595581-001

598856-001

599092-001

602480-001

602481-001

602484-001

613153-001

613154-001

613160-001

615513-001

15.6-in, WVA, AntiGlare LED display assembly with bronze finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

Display panel for use only with the 15.6-in, WVA, AntiGlare LED display assembly

Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter for use in all countries and regions

Heat sink for use only with computer models equipped with UMA graphics subsystem (includes replacement thermal material)

SD Card 2–GB

2048-MB memory module (1066-MHz, PC3)


15.6-in, SVA, BrightView LED display assembly with bronze finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

15.6-in, WVA, BrightView LED display assembly with bronze finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)

Display panel cable (includes double-sided tape)




Display bezel


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Phillips P1, P0, and P00 screwdrivers

Service considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 29

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

30 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10%

35,000 V

12,000 V

6,000 v

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

40%

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.


Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

● Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

● Static awareness labels

● Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

● Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V


Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 113 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(1) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(2) Product name: This is the product name affixed to the front of the computer.

(3) Model description: This is the number used to locate documents, drivers, and support for the computer.

(4) Warranty period: This number describes the duration of the warranty period for the computer.

(5) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.


Component replacement procedures 35

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 538346-001. There are 4 rubber feet that attach to the base enclosure and battery in the locations shown in the following illustration.

Battery

Description




576834-001

576833-001

Before removing the battery, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Close the display and turn the computer upside down on a flat surface, with the front toward you.

2.

Slide the battery lock (1) to unlock the battery.

3.

Slide the battery release latch (2) to release the battery.

NOTE: The battery release latch automatically returns to its original position.


4.

Raise the battery and remove it from the battery bay (3).

Install the battery by aligning the tabs on the battery with the notches on the outer edge of the battery bay, and then lowering the battery into the battery bay until it is seated. Slide the battery lock to lock the battery into place.

Expansion memory module

Description




599092-001

598856-001

Before removing the expansion memory module, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

3.


4.

Remove the battery (see Battery on page 36

Remove the expansion memory module:

1.

Remove the three Phillips PM2.0×4.0 screws (1) that secure the memory module compartment cover to the computer.

2.

Lift the rear edge of the memory module compartment cover (2) until it rests at an angle.

3.

Remove the memory module compartment (3). The memory module compartment is included in the

Plastics Kit, spare part number 576847-001.

4.

Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.)


CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

5.

Grasp the edge of the memory module (2), and gently pull it out of the memory module slot.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install the expansion memory module.


Top cover

NOTE: The top cover spare part kit includes a TouchPad board and a TouchPad bracket. The Top cover spare part kit does not include a TouchPad cable. The TouchPad cable is available using spare part number 576841-001.


Top cover with bronze finish for use in all countries and regions except Brazil and the United

Kingdom

NOTE: The Top cover spare part kit does not include a TouchPad cable. The TouchPad cable is available using spare part number 576841-001.

Top cover with bronze finish for use only in the United Kingdom

576840-001

576840-031

Before removing the top cover, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 36 ).

5.

Remove the memory module compartment cover (see “Expansion memory module”.


Remove the top cover:

1.

Remove the four rubber feet (1) and the eight Phillips PM2.0×12.0 screws (2) that secure the top cover to the base enclosure.

2.

Remove the two Phillips PM2.0×5.0 screws (1) and the four Phillips PM2.0×2.0 screws (2) that secure the top cover to the base enclosure.

3.

Turn the computer right-side up, with the front toward you.

4.

Release the top cover by lifting the front edge (1) until it rests at an angle.

5.

Disconnect the LED board cable (2) from the system board.

6.

Disconnect the TouchPad cable (3) from the low insertion force (LIF) connector on the system board. from the system board.


7.

Release the zero insertion force (ZIF) connector to which the keyboard cable is attached, and then disconnect the keyboard cable (4) from the system board.

8.

Remove the top cover (5).

Reverse this procedure to install the top cover.

Reverse this procedure to install the top cover.

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Keyboard for use in country or region

With bronze finish:

Belgium

Denmark, Finland, and Norway

Russia

French Canada

Germany

Italy

Latin America

Spare part number Keyboard for use in country or region

576835-A41

576835-DH1

576835-251

576835-121

584161-041

576835-061

576835-161


The Netherlands

Saudi Arabia

Spain

Switzerland

576835-B31

576835-171

576835-071

576835-BG1

The United Kingdom and Singapore 576835-031

The United States 576835-001


Before removing the keyboard, follow these steps:

1.


2.


3.


4.

Remove the battery (see

Battery on page 36 ).

5.

Remove the hard drive (see Hard drive on page 49 ).

6.

Remove the memory module compartment cover (see “Expansion memory module”).

7.

Remove the top cover (see

Top cover on page 39 ).

Remove the keyboard:

1.

Turn the top cover upside down, with the front toward you.

2.

Remove the Mylar shield from the back of the keyboard. The Mylar shield is available in the

Keyboard Hardware Kit (p/n 576836).


3.

Remove the 60 Phillips PM1.5×1.5 screws that secure the keyboard to the top cover.

4.

Remove the keyboard.

Reverse this procedure to install the keyboard.

Speaker assemby

Description

Speaker assembly


576842-001

Before removing the speaker assembly, follow these steps:

1.


2.


3.


4.


5.


6.


Top cover on page 39

Remove the speaker assembly:

1.

Disconnect the speaker assembly cable (1) from the system board.

2.

Remove the two Phillips PM2.0×4.0 screws (2) that secure the speaker assembly to the base enclosure.

3.

Remove the speaker assembly (3).


Reverse this procedure to install the speaker assembly.

Primary memory module

Description




599092-001

598856-001

Before removing the primary memory module, follow these steps:

1.


2.


3.


4.


Battery on page 36

5.

Remove the memory module compartment cover (see “Expansion memory module”.)

6.



Remove the primary memory module:

1.

Pull away the retention clips (1) on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.


2.

Grasp the edge of the memory module (2), and gently pull it out of the memory module slot.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install the primary memory module.


WLAN module


Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter:

●

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,

Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile,

Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic,

Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany,

Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,

Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg,

Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the

Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Panama,

Paraguay, the People’s Republic China, Peru, the Philippines, Poland, Portugal, Puerto Rico,

Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia,

South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin

Islands, the United States, Venezuela, and Vietnam

572509-001

802.11 a/g/n WLAN module:2x2 Claret-2 MOW

●

Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in the United States and French

Canada

580101-002

Before removing the WLAN module, follow these steps:

1.


2.


3.


4.



5.


6.



Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1.

Remove the wireless antenna cables from the clip (1) built into the hard drive bracket.

2.

Disconnect the WLAN antenna cables (2) from the terminals on the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.


3.

Remove the Phillips PM2.0×4.0 screw 3 that secures the WLAN module to the system board. (The

WLAN module tilts up.

4.

Remove the WLAN module (4) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch 5 to prevent incorrect insertion of the WLAN module into the WLAN module slot.

Reverse this procedure to install a WLAN module.


RTC battery

Description

RTC battery (includes double-sided tape)


576848-001

Before removing the RTC battery, follow these steps:

1.


2.


3.

576848-001

4.



5.


6.



Remove the RTC battery:

1.

Disconnect the RTC battery cable (1) from the system board.

2.

Disconnect the RTC battery cable (2) from the system board. (The RTC battery is attached to the system board by double-sided tape.)

3.

Remove the RTC battery.

Reverse this procedure to install the RTC battery.


Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket, rubber isolators, and screws.

Description

2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

320-GB

2.5-in, 7200-rpm hard drive (includes bracket, rubber isolators, and screws)

500-GB

1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws

320-GB )

1.8-in, 5400-rpm SSD (includes bracket, rubber isolators, and screws)

160-GB

Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws)




576819-001

576820-001

576823-001

576825-001

576827-001

576829-00

Before removing the hard drive, follow these steps:

1.


2.


3.


4.


5.


6.



Remove the hard drive:

1.

Disconnect the hard drive cable (1) from the system board.

2.

Remove the two Phillips PM2.0×4.0 broadhead screws (2) that secure the hard drive to the base enclosure.


3.

Remove the hard drive (3).

4.

If it is necessary to replace the hard drive cable or bracket: a.

Disconnect the hard drive cable (1) from the hard drive.

b.

Remove the four Phillips PM3.0×4.0 screws (2) that secure the hard drive bracket to the hard drive.

c.

Remove the hard drive bracket (3).

Reverse this procedure to reassemble and install the hard drive.


Processor fan/heat sink assembly

Description

Processor fan/heat sink assembly (includes replacement thermal material)


616583-001

Before removing the processor fan/heat sink assembly, follow these steps:

1.


2.


3.


4.


5.

Remove the memory module compartment cover (see “Expansion memory module” on page 4–8).

6.



Remove the processor fan/heat sink assembly:

1.

Disconnect the fan cable (1) from the system board.

2.

Following the 1, 2, 3, 4 sequence stamped into the processor fan/heat sink assembly, loosen the four Phillips PM2.0×6.0 captive screws (2) that secure the processor fan/heat sink assembly to the system board.

3.

Remove the Phillips PM2.0×3.0 screw (3) that secures the processor fan/heat sink assembly to the system board.


4.

Remove the processor fan/heat sink assembly (4).

NOTE: Due to the adhesive quality of the thermal material located between the processor fan/ heat sink assembly and system board components, it may be necessary to move the processor fan/heat sink assembly from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor fan/heat sink assembly and the system board each time the processor fan/heat sink assembly is removed.

Thermal paste is used on the processor (1) and the processor fan/heat sink assembly section (2) that services it. Replacement thermal material is included with all system board, processor, and fan/heat sink assembly spare part kits.

Reverse this procedure to install the fan.


Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description



Arrandale 540M 2.53GHz

Arrandale 520M 2.4GHz

Arrandale i5-430M 2.26GHz


583053-001

586170-001

594188-001

594187-001

597624-001

Before removing the processor, follow these steps:

1.


2.


3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.


5.

Remove the following components: a.

Memory module compartment cover (see “Expansion memory module”).

b.

Top cover (see Top cover on page 39

c.

Processor fan/heat sink assembly (see

Processor fan/heat sink assembly on page 51

Remove the processor:

1.

1. Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click.

2.

Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.


Reverse this procedure to install the processor.


Power button board and cable

Description

Power button board and cable (includes double-sided tape)


576849-001

Before removing the power button board and cable, follow these steps:

1.


2.


3.


4.


5.



Hard drive on page 49 ).

b.

Top cover (see Top cover on page 39 ).

c.



Remove the power button board and cable:

1.

Release the ZIF connector to which the power switch board cable is connected, and then disconnect the power switch board cable (1) from the system board.


2.

Detach the power button board cable (2) and power button board (3) from the base enclosure.

(The power button board cable and power button board are attached to the base enclosure with double-sided tape.)

Reverse this procedure to install the power switch board.

Power connector cable

Description

Power connector cable (includes bracket)


576846-001

Before removing the power connector cable, follow these steps:

1.


2.


3.


4.


Battery on page 36

5.



b.

Top cover (see


c.




Remove the power connector cable:

1.

Disconnect the power connector cable (1) from the system board.

2.

Remove the two Phillips PM2.0×3.0 screws (2) that secure the power connector bracket and power connector to the base enclosure.

3.

Remove the power connector bracket (3).

4.

5.

Remove the power connector cable (4) from the base enclosure.


System board

Description

PM55 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material)

PM55 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material)


600292-001

600293-001

Before removing the system board, follow these steps:

1.


2.


3.


4.



5.



b.

Top cover (see


c.

Speaker assembly (see “Speaker assembly”).

d.

Hard drive (see

Hard drive on page 49

e.



When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

Expansion and primary memory modules (see “Expansion memory module” and Primary memory module”).

●

WLAN module (see

WLAN module on page 46

●

RTC battery (see

RTC battery on page 48

●

Processor (see “Processor”).

Remove the system board:

1.

Disconnect the following cables from the system board:

●

Power connector cable (1)

●

Power button board cable (2)

●

Bluetooth module cable (3)

●

Ambient light sensor module cable (4)


2.

Disconnect the wireless antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

3.

Disconnect the display panel cable (2) from the system board.

4.

Remove the four Phillips PM2.0×4.0 screws (1) that secure the system board to the base enclosure.

5.

Lift the left side of the system board (2) until it rests at an angle.


6.

Remove the system board (3) by sliding it up and to the left at an angle. Reverse this

Reverse this procedure to install the system board.


Display assembly

NOTE: The display assembly spare part kit includes a webcam/microphone module and cable, 2

WLAN antenna transceivers and cables, nameplate, and logo.

Description

With bronze finish:

15.6-in, WVA, AntiGlare LED display assemblys

15.6-in, WVA, BrightView LED display assembly

15.6-in, SVA, BrightView LED display assembly


591172-001

602481-001

602480-001

Before removing the display assembly, follow these steps:

1.


2.


3.


4.


5.


6.



).

Remove the display assembly:

1.

Disconnect the following cables: a.

Bluetooth module cable (1) b.

Ambient light sensor module cable (2) c.

Display panel cable (3) d.

Wireless antenna cables (4)


CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

2.

Remove the four Phillips PM2.5×6.0 screws (1) that secure the display assembly to the base enclosure.

3.

Lift the display assembly (2) straight up and remove it.

4.

If it is necessary to replace the display bezel or any of the display assembly internal components: a.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge

(3) of the display bezel until the bezel disengages from the display enclosure.


b.

Remove the display bezel (4). The display bezel is available using spare part number

615513-001.

5.

If it is necessary to replace the Bluetooth module: a.

Release the Bluetooth module (1) from the rubber clip built into the display enclosure.

b.

Disconnect the Bluetooth module cable (2) from the Bluetooth module.

c.

Remove the Bluetooth module. The Bluetooth module is available using spare part number

537921-001.

6.

If it is necessary to replace the ambient light sensor module: a.

Remove the Phillips PM2.0×3.0 screw (1) that secures the ambient light sensor module to the display enclosure.

b.

Release the ambient light sensor module (2) as far as the ambient light sensor module cable allows.


c.

Disconnect the ambient light sensor module cable (3) from the ambient light sensor module.

d.

Remove the ambient light sensor module. The ambient light sensor module and cable are available using spare part number 576815-001.

7.

If it is necessary to replace the webcam/microphone module: a.

Release the webcam/microphone module (1) as far as the webcam/microphone module cable allows.

b.

Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.

c.

Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 576812-001.


8.

If it is necessary to replace the display hinges: a.

Remove the four Phillips PM2.5×6.0 screws (1) that secure the display hinges to the display enclosure.

b.

Remove the display hinges (2). The display hinges are included in the Display Hinge Kit, spare part number 576809-001.

9.

If it is necessary to replace the display panel: a.

Remove the four Phillips PM2.0×4.0 screws (1) that secure the display panel to the display enclosure.

b.

Release the display panel cable (2) from the clips and routing channel built into the display enclosure.

c.

Remove the display panel (3). The display panel is available using the following spare part numbers:

●

591327-001—For use only with the 15.6-in, WVA, AntiGlare LED display assembly

●

602479-001—For use only with the 15.6-in, WVA, BrightView LED display assembly

●

602478-001—For use only with the 15.6-in, SVA, BrightView LED display assembly


10.

If it is necessary to replace the display panel cable: a.

Turn the display panel upside down, with the bottom edge toward you.

b.

Release the support strip (1) that secures the display panel cable to the display panel.

c.

Disconnect the display panel cable (2) from the display panel.

d.

Remove the display panel cable (3). (The display panel cable is attached to the display panel with double-sided tape.) The display panel cable is available using spare part number

602484-001.


11.

If it is necessary to replace the Bluetooth module cable: a.

Release the Bluetooth module cable from the clips (1) and routing channel built into the bottom edge of the display enclosure.

b.

Remove the Bluetooth module cable (2). The Bluetooth module cable is available using spare part number 576845-001.

12.

If it is necessary to replace the ambient light sensor module cable: a.

Release the ambient light sensor module cable from the clips (1) and routing channel built into the bottom edge of the display enclosure.

b.

Remove the ambient light sensor module cable (2). (The ambient light sensor module cable is attached to the display enclosure with double-sided tape.) The ambient light sensor module cable is available using spare part number 576815-001.


13.

Remove the two Phillips PM2.0×3.0 screws 1 that secure the wireless antenna transceivers to the display enclosure.

a.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the wireless antenna transceivers to the display enclosure.

b.

Release the wireless antenna cables from the routing channel (2) built into the right side of the display enclosure.

c.

Remove the wireless antenna transceivers and cables (3). The wireless antenna transceivers and cables are available using spare part number 576814-001.

Reverse this procedure to install the display assembly.


5 Specifications

Computer specifications

Metric U.S.

Dimensions

Width

Depth

Height (front to back)

Computer Weight

Optional accessory battery dimensions

Width

Depth

Height

Optional accessory battery weight

Input power

Operating voltage

Operating current

Temperature

38.0 cm

24.4 cm

2.65 cm

2.35 kg

36.37 cm

22.77 cm

0.94 cm

1.25 kg

19.0 V dc @ 3.42 A - 90 W

3.42 A

14.96 in

9.60 in

1.04 in

5.18 lbs

13.13 in

8.96 in

0.37 in

2.76 lbs

Operating (writing to optical disc)

Nonoperating

Relative humidity

Operating

5°C to 35°C

-20°C to 60°C

41°F to 95°F

-4°F to 140°F

Nonoperating

Maximum altitude (unpressurized)

Operating

Nonoperating

10% to 90

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

Computer specifications 69

15.6-in display specifications

Metric

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

19.5 cm

34.5 cm

39.4 cm

Up to 16.8 million

250:1 (typical)

350 nits (typical)

U.S.

7.67 in

13.58 in

15.51 in

0.279 × 0.279 mm

1920 × 1080 (FHD) or 1368 × 768 (HD)

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120°/-40° vertical (typical)

70 Chapter 5 Specifications

Hard drive specifications

9.5-mm, 2.5-in hard drive

640-GB* 500-GB* 320-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Seek times (typical read, including setting)

9.5 mm

70 mm

101 g

SATA

100 MB/sec

9.5 mm

70 mm

101 g

SATA

100 MB/sec

9.5 mm

70 mm

101 g

SATA

100 MB/sec

Single track

Average

Maximum

Logical blocks

Disc rotational speed

Operating temperature

7200 rpm 7200 rpm

5°C to 55°C (41°F to 131°F)

7200 rpm

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.


1.5 ms

12.0 ms

1.5 ms

12.0 ms

22.0 ms 22.0 ms

1,250,327,040 976,818,008

1.5 ms

12.0 ms

22.0 ms

625,163,520


Dimensions

Height

Weight

Interface type

Transfer rate

Security

Seek times (typical read, including setting)

Single track

Average

320-GB*

8.0 mm

101 g

SATA

100 MB/sec

ATA security

1.5 ms

12.0 ms

160-GB*

8.0 mm

101 g

SATA

100 MB/sec

ATA security

1.5 ms

12.0 ms

Hard drive specifications 71

320-GB* 160-GB*

Maximum

Logical blocks

Disc rotational speed

22.0 ms

625,163,520

5400 rpm

22.0 ms

312,581,760

5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.



Blu-ray ROM DVD±RW SuperMulti Double-Layer

Drive specifications

Applicable disc

Access time

Random

Cache buffer

Data transfer rate

2X BD-RAM

8X DVD

16X CD-R

16X CD-RW

Read

BD-ROM, BD-ROM-DL, BD-R, BD-

R-DL, BD-RE, BD-RE-DL, DVD-

ROM, DVD+R, DVD+R-DL, DVD

+RW, DVD-R, DVD-R-DL, DVD-

RW, DVD-RAM (Ver.2), CD-DA,

CD-ROM (mode 1 and mode 2),

CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,

CD-R, CD-RW, and CD-TEXT

BD

< 230 ms

4.5 MB

Write

DVD-RAM (Ver.2), DVD+R, DVD-

R, CD-R, and CD-ROM

DVD

< 180 ms

9 MB/sec

2,400 KB/sec

2,400 KB/sec

2,400 KB/sec

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications 73

DVD±RW and CD-RW SuperMulti Double-Layer

Combo Drive specifications

Applicable disc Read

CD-DA, CD+(E)G, CD-MIDI, CD-

TEXT, CDROM, CD-ROM XA,

MIXED MODE CD, CD-I, CD-I

Bridge (Photo-CD, Video CD),

Multisession CD (Photo-CD, CD-

EXTRA, Portfolio, CD-R, CD-RW),

CD-R, CD-RW, DVD-ROM

(DVD-5, DVD-9, DVD-10,

DVD-18), DVD-R, DVD-RW, DVD

+R, DVD+RW, DVD-RAM

CD

< 175 ms

2.5 MB

Write

CD-R and CD-RW DVD+R, DVD

+RW, DVD-R, DVD-RW, DVD-

RAM

DVD

< 230 ms

Access time

Random

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA mode


System DMA specifications

Hardware

DMA0

DMA1*

DMA2*

DMA3

DMA4

DMA5*

DMA6

DMA7 assigned *ExpressCard controller can use DMA 1, 2, or 5.

DMA system function

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Direct memory access controller

Not applicable

Not assigned

System DMA specifications 75

System memory map specifications

Size

640 KB

128 KB

64 KB

64 KB

Memory address

00000000–0009FFFF

000A0000–000BFFFF

000C0000–000CFFFF

000E8000–000FFFFF

00100000–XFFFFFFF

System function

Base memory

Video memory

Video BIOS

System BIOS

Extended memory (based on memory installed)

(X+1)0000000–FEDFFFFF

FED00000–FED003FF

FEE01000–FFFFFFFF

High-precision event timer


System interrupt specifications

Hardware IRQ

IRQ0

IRQ1

IRQ8

IRQ12

IRQ13

IRQ16

System Function

System timer

Standard 101-/102-key or Microsoft natural keyboard

System CMOS/real-time clock

Synaptics PS/2 TouchPad

Numeric data processor

IRQ17*

IRQ18

Intel ICH9 family USB universal host controller 2937

Mobile Intel 5 Series express chipset family

High-definition audio controller


Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller



Intel ICH9 family USB2 enhanced controller 293C

Intel ICH9 family USB2 enhanced controller 293A

IRQ19

IRQ20

IRQ21

IRQ22


Intel ICH9M-E/M SATA AHCI controller


*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

NOTE: For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used.

System interrupt specifications 77

System I/O address specifications

070

071–077

080

081–091

092

093–09F

0A0–0A1

0A4–0A5

0A8–0A9

0AC–0AD

064

065

066

067

060

061

062

063

I/O address (hex)

000–01F

020–021

024–025

028–029

02C–03D

02E–02F

030–031

034–035

038–039

03C–03D

040–043

04E–04F

050–053

System function (shipping configuration)

DMA controller

Program interrupt controller




Motherboard resources





System timerr


System timer



Microsoft ACPI-compliant embedded controller




Microsoft ACPI-compliant embedded controller



System CMOS/real-time clock










7060–707F

7080–709F

70A0–70BF

70C0–70DF

70E0–70E7

70E8–70EF

70F0–70F7

70F8–70FB

1010–101F

2000–20FF

2000–2FFF

3000–4FFF

5000–6FFF

7000–701F

7020–703F

7040–705F

70FC–70FF

EF80–EF9F

FE00–FE0F

0B0–0B1

0B2–0B3

0B4–0B5

0B8–0B9

0BC–0BD

0C0–0DF

0F0–0F0

0200–027F

3B0–3BB

3C0–3DF

400–47F

4D0–4D1

500–57F

1000–1003







Numeric data processor





Programmable interrupt controller




Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

ICH9 family PCI express root port6-294A

ICH9 family PCI express root port5-2948

ICH9 family PCI express root port3-2944

ICH9M-E/M SATA AHCI controller

ICH9 family USB universal host controller 2936







ICH9M-E/M SATA AHCI Controller






System I/O address specifications 79

FE80–EF8F

FFFF




6 Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

●

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

● Backing up your information regularly to protect your important system files.

●

Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

●

Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

● Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery

Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.

81

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site.

Note the following guidelines before creating recovery discs:

●

You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

● The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

● Number each disc before inserting it into the optical drive.

● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1.

Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2.

Follow the on-screen instructions.

82 Chapter 6 Backup and recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

●

At regularly scheduled times

NOTE: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Note the following when backing up:

●

Create system restore points using the Windows System Restore feature, and periodically copy them to disc.

●

Store personal files in the Documents library and back up this folder periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1.

Display the screen.

2.

Copy the screen:

To copy only the active window, press alt+prt sc .

To copy the entire screen, press prt sc .

3.

Open a word-processing document, and then select Edit > Paste.

4.

Save the document.

●

You can back up your information to an optional external hard drive, a network drive, or discs.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

NOTE: DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

Backing up your information 83

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

● Before you add or extensively modify software or hardware

●

Periodically, whenever the system is performing optimally

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Under Protection Settings, select the disk for which you want to create a restore point.

5.

Click Create.

6.



Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.


Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use

HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition

(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1.

Back up all personal files.

2.

Insert the first recovery disc into an optional external optical drive and restart the computer.

3.


Performing a recovery 85

Recovering from the dedicated recovery partition (select models only)

NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

●

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press

<F11> for recovery” message is displayed on the screen.

2.

Click System Recovery in the Recovery Manager window.

3.



7 Connector pin assignments

Audio-in (microphone)

Pin

1

2

3

Audio-out (headphone)

Signal

Audio signal in

Audio signal in

Ground

Pin

1

2

3

Signal

Audio out, left channel

Audio out, right channel

Ground

Audio-in (microphone) 87

HDMI

Pin

13

14

15

16

17

9

10

11

12

18

19

7

8

5

6

3

4

1

2

88 Chapter 7 Connector pin assignments

Signal

TMDS data 2+

TMDS data 2 shield

TMDS data 2-

TMDS data 1+

TMDS data 1 shield

TMDS data 1-

TMDS data 0+

TMDS data 0 shield

TMDS data 0-

TMDS data 0-

TMDS clock shield

TMDS clock-

CEC

No connected

DDC clock

DDC data

Ground

+5V power

Hot plug detect

RJ-45 (network)

Pin

6

7

4

5

1

2

3

8

Universal Serial Bus

Signal

Transmit +

Transmit -

Receive +

Unused

Unused

Receive -

Unused

Unused

Pin

3

4

1

2

Signal

+5 VDC

Data

Data +

Ground

RJ-45 (network) 89

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC, or from 220 to 240 volts AC

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

90 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

The People's Republic of China

South Korea

Sweden

Switzlerland

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

COC

EK

SEMKO

SEV

1

1

1

2

1

1

1

1

1

3

1

1

5

4

1

1

Taiwan

The United Kingdom

BSMI

BSI

4

1

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

Requirements for specific countries and regions 91

9 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING!

The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

92 Chapter 9 Recycling

Perform the following steps:

1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel (3).

Display 93

4.

Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

7.

Turn the display panel assembly upside down.

8.

Remove all screws that secure the display panel frame to the display panel.

9.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.


10.

Remove the display panel frame (2) from the display panel.

11.

Remove the screws (1) that secure the backlight cover to the display panel.

12.

Lift the top edge of the backlight cover (2) and swing it outward.

13.

Remove the backlight cover.

14.

Turn the display panel right-side up.

Display 95

15.

Remove the backlight cables (1) from the clip (2) in the display panel.

16.

Turn the display panel upside down.

17.

Remove the backlight frame from the display panel.

WARNING!

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.


18.

Remove the backlight from the backlight frame.

19.

Disconnect the display cable (1) from the LCD panel.

20.

Remove the screws (2) that secure the LCD panel to the display rear panel.

21.

Release the LCD panel (3) from the display rear panel.

22.

Release the tape (4) that secures the LCD panel to the display rear panel.

23.

Remove the LCD panel.

24.

Recycle the LCD panel and backlight.

Display 97

Index

A

AC adapter, spare part

numbers 25

accessory battery connector 14

action keys 7

ambient light sensor 6

ambient light sensor module

spare part numbers 26

applications key, Windows 7

audio, product description 2

audio-in jack

connector pinout 87

Audio-out (headphone) jack/Audioin (microphone) jack cable

slot 13

audio-out jack

connector pinout 87

B base enclosure, spare part

number 20

battery

removal 36

spare part number 20, 36


battery bay 14

battery light 11

battery lock 14

Blu-ray ROM DVD±RW SuperMulti

Double-Layer Drive

precautions 30

specifications 73

Bluetooth module

spare part number 26

bluetooth module cable


bottom components 14

buttons

TouchPad 10

C

cables, service considerations 30

calculator key 8 caps lock light 8

chipset, product description 1

components

bottom 14

front 11

keys 7

left-side 11

lights 8

right-side 13

computer feet

locations 36 spare part number 36

computer specifications 69

connector pinout

audio-in jack 87 audio-out jack 87

external monitor port 88

headphone 87 microphone 87

monitor port 88

network jack 89

RJ-45 jack 89

Universal Serial Bus (USB)

port 89

connectors, service

considerations 30

D

digital media slot 11

diskette drive

precautions 30

display assembly

removal 61

spare part numbers 18, 61

specifications 70

display bezel


display components 5

display hinge kit


display panel, product

description 1

display screw kit


display switch, internal 6

drive light 12

drives, preventing damage 30

DVD±RW and CD-RW SuperMulti

Double-Layer Combo Drive

precautions 30

specifications 74

E

electrostatic discharge 31

esc key 8

Ethernet, product description 2

external media cards, product

description 3

external monitor port

connector pinout 88

F fan

removal 51 spare part number 51

feet

locations 36 spare part number 36

fn key 8

front components 11

G

graphics, product description 1

grounding equipment and

methods 33

98 Index

H hard drive

precautions 30

product description 2

removal 42

spare part

numbers 23, 26, 42, 49

specifications 71

hard drive cable


hard drive hardware kit


Hard Drive Hardware Kit, spare

part number 23, 49

HDMI port 13

HDMI-to-VGA adapter


headphone jack

connector pinout 87

heat sink


I

internal display switch 6

K

key components 7

keyboard


removal 41

spare part

numbers 18, 27, 41

keys

action 7

calculator 8 esc 8 fn 8 mail 8 media launch 8 print options 8

Web 8

Windows applications 7

Windows logo 7 wireless 7

L

left-side components 11

Light components 8

light sensor, ambient 6

lights

caps lock 8

drive 12

mute 8 power 8

TouchPad off indicator 8

webcam 6

wireless 8

M

mail key 8

mass storage devices, spare part

numbers 23

media launch key 8

memory module



memory module compartment 14

memory module compartment cover


microphone 6

microphone jack

connector pinout 87

model name 1

monitor port

connector pinout 88

mute light 8

N network jack

connector pinout 89

O operating system, product

description 4

optical drive

precautions 30



optical drives


P

packing guidelines 32

plastic parts 29

plastics kit, spare part number 27

pointing devices, product

description 4

ports


power button board



power button board and cable,


power connector cable spare 576846-001part

number 20


power cord

set requirements 90


power cord, spare part

number 25

power light 8 print options key 8

processor



processor, product description 1

product description

audio 2

chipset 1 display panel 1

Ethernet 2

external media cards 3

graphics 1

hard drives 2

keyboard 4

memory module 1

operating system 4

optical drives 2

pointing devices 4 ports 4

processors 1 product name 1

security 4 serviceability 4

webcam 2

wireless 3

product name 1

R removal/replacement

preliminaries 29

procedures 34

right-side components 13

RJ-45 jack

connector pinout 89

RTC battery

removal 48

Index 99



rubber feet kit


Rubber Kit, spare part number 36

S screw kit


Screw Kit, spare part number 25

security cable slot 13

security, product description 4

service considerations 29

service tag 15, 34

serviceability, product

description 4

speaker 13

speaker assembly



specifications

Blu-ray ROM DVD±RW

SuperMulti Double-Layer

Drive 73

computer 69

display assembly 70

DVD±RW and CD-RW

SuperMulti Double-Layer

Combo Drive 74

hard drive 71

SSD


static-shielding materials 33

system board

removal 58


T

tools required 29

top cover



TouchPad buttons 10

TouchPad left button 10

TouchPad off indicator 10

TouchPad off indicator light 8

TouchPad right button 10

transporting guidelines 32

U

Universal Serial Bus (USB) port

connector pinout 89

V

vent 13

vents 11, 14

video fan/heat sink assembly


W

Web key 8

webcam

location 6


webcam light 6

webcam/microphone module


Windows applications key 7

Windows logo key 7

wireless antenna transceivers and cables


wireless antennas) 6

wireless key 7

wireless light 8

wireless, product description 3

WLAN module

removal 46

spare part

numbers 19, 26, 28, 46

workstation guidelines 32

100 Index

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