D-Link DPH-100M

IP Phone

Manual

Version 1.10

Building Networks for People

2

Contents

Package Contents ................................................................................ 3

Introduction............................................................................................ 4

Features and Benefits ...........................................................................5

Getting Started ......................................................................................6

Configuration ......................................................................................10

Additional Features .............................................................................25

Technical Specifications ......................................................................28

Waranty ...............................................................................................30

Registration ........................................................................................33

Contacting Technical Support ..............................................................34

Package Contents

Contents of Package:

„ D-Link DPH-100M IP Phone

„ Handset

„ Handset cord

„

Power adapter (12V DC at 1A)

If any of the above items are missing, please contact your reseller.

Operation Requirements:

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Internet connection (via ISP)

Local power outlet

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4

Introduction

The DPH-100M is a fully featured IP telephone that allows both business and residential customers to benefit from IP telephony services. It reduces costs by providing access to local and long-distance voice and data services over a single network connection.

This easy-to-use IP phone plugs directly into a local area network (LAN) through a standard Ethernet jack. The IP phone utilizes 10/100-Mbps Ethernet for connectivity and supports a full range of telephone network features. In addition, it provides access to a host of features for business applications, including hold, mute, and speakerphone operation. The DPH-100M is equipped with a

LCD panel for easy configuration and use.

Features and Benefits

Designed for versatility and performance, the DPH-100M IP Phone provides the following features:

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Operates as an Internet IP phone

Compliant with MGCP 1.0 and NCS 1.0

Compliant with H.323v2

Connects directly to 10/100-Mbps Fast Ethernet ports

DHCP (Dynamic Host Configuration Protocol) client or static IP addressing

Large LCD panel (2 lines x 16 characters)

Configurable through LCD-driven menu prompts

Speakerphone function with automatic echo cancellation

Supports QoS to ensure voice quality

DTMF tone generation

Remote software upgrade and support

Visual status indicators

Communication interface:

LAN jack: RJ-45 for Ethernet (MDI-II)

PC jack: RJ-45 for Ethernet (MDI-X)

Communications protocols: TCIP/IP, UDP

µ

-law,G.711 A-law, G.723 and

G.729

User-adjustable volume control

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Getting Started

Id entifying External Components

Parts of the Phone

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1

2

3

4

5

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HOOK SWITCH: Switches the phone off/on hook.

LCD Screen: Presents on-line messages and configuration settings.

HOLD INDICATOR: On when the HOLD function is in effect.

FUNCTION: Selects configuration menus.

REVIEW UP/DOWN: Move foward and backward through menu items; move the cursor up and down.

DELETE: Deletes the character to the left of the cursor.

Getting Started

Identifying External Components

7 REDIAL: Dials the last number you called.

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MEMO: Shifts the state to editing the name and number of the Speed

Dial and Address Book, or stores the configuration in non-volatile memory.

MUTE: Turns sound pickup off and on.

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FLASH: Transfers the call or clears the input string.

HOLD: Turns sound transmission and reception off and on.

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DIAL PAD: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, *, #.

RING/SPEAKER VOLUME CONTROL: Increases or decreases ring volume or speakerphone volume during a call.

SPEAKER PHONE: Enables/disables the speakerphone function.

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16

ENTER: Confirms input or goes to the displayed submenu.

ESC: Cancels input or returns to the previous menu.

Handset Controls

17 HANDSET VOLUME CONTROL: Adjusts listening volume on a call to Low, Medium, or High (default setting is Medium).

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Getting Started

Identifying External Components

18 HANDSET CONNECTOR: Connector for the handset cord.

Connectors

19

POWER: Power adapter receptor.

20 LAN ETHERNET: 10/100BASE-TX LAN to ITSP Internet connection.

21 PC ETHERNET: 10/100BASE-TX connection to PC.

Installation

The following are steps to install and power on your DPH-100M IP Phone:

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Plug the RJ-45 Ethernet cable into the LAN jack.

Plug the power adapter into the appropriate wall outlet.

„ Plug the power adapter plug into the power jack (DC 12V/1A).

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Getting Started

Installation

Installation Connections

LED Indicators

LAN Port LED

Condition

Link OK

Activity (Link in Use)

Speed 10/100 Mbps

PC Port LED Link OK

Activity (Link in Use)

Speed 10/100 Mbps

Color

Green

Green

Green

Green

Green

Green

Timing

Steady

Flashing

ON: 100 Mpbs

OFF: 10 Mbps

Steady

Flashing

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Configuration

Configuring the Phone Using a Web Browser

Setting up the Connection

In order to use a Web browser to configure the DPH-100M IP phone, you must make sure the phone has a valid Ethernet connection to a PC or LAN via its

Ethernet port. We recommend using a recent version of any widely used browser. The browser must have JavaScript enabled.

The phone comes with a default IP address of 10.1.1.100. You must make sure the computer is in the same IP domain as the IP phone. You can do this by changing the IP address of the computer as shown below.

Once this is done, run any recent, JavaScript-enabled browser on the computer and point it to the default IP address of the phone as shown below:

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Configuration

Configuring the Phone Using a Web Browser

This is the main page of the phone’s embedded Web-based configuration utility.

This page shows you a welcome message and information about the phone for your reference. There are three choices for you on this page: Download,

Configuration and Reset.

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Configuration

Configuring the Phone Using a Web Browser

MGCP Configuration Page

On this page you can set the network, security, MGCP, CODEC and clock

configuration settings according to your requirements. After completing configuration, you must choose the Save button to store the settings in the phone’s memory, then reset the phone to activate the new configuration.

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Configuration

Configuring the Phone Using a Web Browser

Network Configuration Page

This is the IP phone network configuration web page. On this page, you can set the network parameters according to your network environment. These include the DHCP option and fixed-IP address/subnet/gateway settings. After adjusting the settings, you must click the Save button to save your new configuration.

You can set the phone to get its IP address from a DHCP server or to use a fixed IP address.

„ Using DHCP to get an IP address: When DHCP is chosen, the IP phone will attempt to obtain its IP settings from a DHCP server.

„ Using a fixed IP address:

IP Address: Enter a valid IP address for the phone.

IP Netmask: Enter the correct subnet mask for the phone.

IP Gateway: Enter an IP gateway for the phone.

DNS Server: Enter a DNS server IP address.*

DNS Host: Enter a DNS server host name.*

DNS Domain: Enter a DNS server domain name.*

* This information is provided by your Internet Service Provider (ISP).

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Configuration

Configuring the Phone Using a Web Browser

Security Configuration Page

This is the IP phone’s security password configuration page. It is recommended that you set a password to protect your IP phone’s configuration from unwanted tampering by other users. After changing the setting, you must click the Save button to save your new configuration. The default password shows empty fields for “New password” and “Confirm new password”.

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Configuration

Configuring the Phone Using a Web Browser

MGCP Parameter Configuration Page

This is the MGCP configuration page. You can set the endpoint domain name, call agent (i.e. the “Notify Entity”) IP address, and the call agent port (the default

MGCP port number is 2427). After making any changes, you must click the

Save button to save the new configuration.

„ Endpoint Domain Name: This is the endpoint name your IP phone will be known as by the call agent (the default setting is “MGCP”)>

„ Call Agent IP Address: Enter a Call Agent IP address for the IP phone.

This IP address is the address of your VoIP Service Provider.

„ Call Agent port: Enter the MGCP Call Agent service port (the default port number is 2427).

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Configuration

Configuring the Phone Using a Web Browser

AUDIO/CODEC Configuration Page

This is the codec (compression/decompression) configuration page. You can select the voice codecs G.711

µ

-law, G.711 A-law, G.723 and G.729 on this page. After configuration, click the Save button.

„ Send Telephone Events via RFC2833 signaling using payload type

Enable: Enable RFC2833 out of band DTMF

Disable: Disable RFC2833 out of band DTMF

When this setting is enabled, the payload type will be used in RFC2833 event.

„ Drop voice packets during RFC2833 Telephone Event packets

Enable: Voice packets will not be transmitted when transmitting

RFC2833 packets

Disable: Voice packets will be transmitted when transmitting RFC2833

packets

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Configuration

Configuring the Phone Using a Web Browser

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Squelch inband DTMF Audio

Enable: Inband DTMF will not be transmitted

Disable: Inband DTMF will be transmitted

Note: Please contact your VoIP Service Provider for detailed information.

Clock Configuration Page

This is the clock configuration page. You can specify an NTP (Network Time

Protocol) server, select the time zone of your region, and enable or disable adjustment for Daylight Savings Time to ensure that the phone displays the correct local time. After configuration, click the “Save” button.

„ NTP Server IP: Enter the IP address of the NTP server for the phone.

The NTP Server IP may be provided by your ISP.

„ Time Zone: Select the appropriate time zone from the scrollable list.

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Configuration

Configuring the Phone Using a Web Browser

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SNMP Configuration Page

Trap Configuration: Enter the Trap server IP address and the community name of the trap manager.

„ SNMP Community Configuration: Enter the community string for access right.

„ SNMP System Configuration: Enter the system description and interface description.

Note: Please contact your VoIP Service Provider for detailed information.

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Configuration

Configuring the Phone Using a Web Browser

Download Page

This page is used to upgrade the phone’s MGCP application software image.

When you click this page’s single button, you will be taken to the TFTP download page, and the phone will be restarted in download mode (see below for details).

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Configuration

Configuring the Phone Using a Web Browser

TFTP Download Page

This is the TFTP download page. Both of the input boxes on this page must be filled in for the TFTP download function to work.

„ TFTP Server: This is the IP address of the TFTP server where the application software image (also known as the “runtime file”) is located.

„ Filename: This is the complete name, including the path, of the runtime image file on your TFTP server that is to be downloaded to the device.

Fill in the IP address of your TFTP server and the full path and name of the software image file to be downloaded to the phone. Click Start Download to make the phone request the file from the server. When the download is finished, click the Reset button on the Reset page.

Note: Please contact your VoIP Service Provider for detailed information.

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Configuration

Configuring the Phone Using a Web Browser

Reset Page

This is the IP phone reset system web page. You can reset the IP phone device through the web browser by clicking the “Reset” button.

Configuring the Phone Using the Keypad and LCD

After power is applied, the LCD panel will display the time on the first line and the phone’s name on the second line. To configure the phone, press the Function button, enter the password if one is set, and then press the Enter key. (The default password is Null <Empty>.) After successful password authentication, menu names will be displayed on the LCD panel, and you can step through them by pressing Review

T

or

S

. Press the Enter button to access the named menu and modify the settings in it; press the ESC button to exit any menu but the main menu. The Function menu is hierarchical and similar to the Web page configuration, as shown below.

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Configuration

Configuring the Phone Using the Keypad and LCD

Sub-Menu Main Menu

Password

<Enter Password> <Enter number>

IP Configuration

DHCP

Security Configuration

Fixed IP Address IP Address

Subnet Mask

Gateway IP

DNS Server IP

DNS Host

DNS Domain

New Password <Enter number>

Confirm Password

<Enter number>

MGCP Configuration

Endpoint Name

Call Agent IP

Call Agent Port

<Enter string>

<Enter a.b.c.d>

<Enter number>

<Enter a.b.c.d>

<Enter a.b.c.d>

<Enter a.b.c.d>

<Enter a.b.c.d>

<Enter a.b.c.d>

<Enter a.b.c.d>

<1~8 digits>

<1~8 digits>

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Configuration

Configuring the Phone Using the Keypad and LCD

Codec Configuration

None (Use default

G.711codec)

<Enter>

G.723(G.711+G.723) <Enter>

G.729(G.711+G.729) <Enter>

Clock Configuration

NTP Server address <Enter a.b.c.d>

Time Zone

Daylight Saving Enable

Disable

After changing the settings, press “MEMO” to store the changes in the phone’s non-volatile memory, or the changes will disappear after a power reset.

Note: The key buttons behave as shown below only when the configuration menu is active.

(To activate the keypad configuration menu, press button <FUNCTION>.)

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Configuration

Configuring the Phone Using the Keypad and LCD

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FUNCTION: Inactivates the configuration menu.

MEMO: Stores the configuration back to the Flash.

FLASH: Clears user input string and resets the cursor to the beginning.

DELETE: Deletes user input character; same as <Back Space>.

T

REVIEW : Scrolls menu items or option items.

Enter <#>: Goes to the submenu or confirms user input.

ESC <*>: Return to the upper menu or to ignore user input.

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Additional Features

Redial

„ The IP phone remembers the last phone number dialed.

„ To dial the same number again, take the handset off the hook or press the

SPEAKER PHONE button, listen for a dial tone, and then press the

REDIAL button.

Memo

„ Allows you to edit the names and numbers of the Speed Dial & Address

Book.

„ Edit Speed Dial Address Book And Make a Call via Speed Dial:

Making a Call via Speed Dial

Normal

*

Key[1~10]

Display information For the Index

Key[1~10]

Off hook On hook

Redial

Calling

MEMO

Edit Name

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Additional Features

Memo

Editing Speed Dial Addresses

On Hook

MEMO

*

*

*

Select Index

Key[1~10]

Edit Name

[1~10]

#

Edit Number

[1~10]

MEMO

#

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Additional Features

Mute

„ Disables the voice packet transmission to the phone’s network interface.

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To enable/disable MUTE, press the MUTE button during a call.

Flash

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Flash to transfer the call.

To transfer the call, simply press the FLASH button.

Hold

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Press the HOLD button to hold a call and press it again to release.

Speakerphone

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Use to dial or talk without picking up the handset.

To take advantage of the speakerphone, first press the Speaker Phone button and make sure the IN USE LED lights up.

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Next, enter the destination phone number via the dialing pad.

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Press the Speaker Phone button again when finished with the call.

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Technical Specifications

Call Control Protocols Compliance

„ MGCP, H.323

Internet Protocol Compliance

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TCP/IP, UDP, ARP, TFTP, ICMP, Telnet, HTTP

Available Audio Compression Schemes

„ G.711 µ-law, G.711 A-law, G.723, G.729

Single Format: DTMF

„ Echo Cancellation: G.165

„ DTMF tone detection/generation

IEEE 802.3 10BASE-T Ethernet compliant

IEEE 802.3u 100BASE-TX Ethernet compliant

LEDs

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LAN: 10/100M, Link/Act

„ PC: 10/100M, Link/Act

Dimensions

„ 162 mm (W) x 223 mm (D) x 82 mm (H)

Number of Ports

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Two RJ-45 Ports:

PC: NWay 10/100BASE-TX Fast Ethernet port (MDI-X)

LAN: NWay 10/100BASE-TX Fast Ethernet port (MDI-II)

Power Supply

„ AC-to-DC power adapter (provided)

„ DC Input: 12VDC/1A

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Technical Specifications

Operating Temperature

Storage Temperature

Humidity

Safety

Emission (EMI)

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Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from:

•

D-Link or its authorized reseller or distributor and

•

Products purchased and delivered within the fifty states of the United States, the District of

Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an

APO or FPO.

Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below will be free from material defects in workmanship and materials from the date of original retail purchase of the product, for the period set forth below applicable to the product type (“Warranty

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1-Year Limited Warranty for the Product(s) is defined as follows:

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Hardware (excluding power supplies and fans) One (1) Year

•

Power Supplies and Fans One (1) Year

•

Spare parts and spare kits Ninety (90) days

D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective

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Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.

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Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below:

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The customer must submit with the product as part of the claim a written description of the

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31

REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM

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STATUTORY

Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state.

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Act of 1976. Contents are subject to change without prior notice. Copyright © 2002 by

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CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

For detailed warranty outside the United States, please contact corresponding local

D-Link office.

32

Registration

Register online your D-Link product at http://support.dlink.com/register/

33

34

TT echni cal Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(877) 453-5465

24 hours a day, seven days a week.

D-Link Technical Support over the Internet: http://support.dlink.com

email:[email protected]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265

Monday to Friday 7:30am to 12:00am EST

D-Link Technical Support over the Internet: http://support.dlink.ca

email:[email protected]