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USER’S GUIDE
MFC-290C
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: MFC-290C
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/
© 2008 Brother Industries, Ltd.
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows
®
only).
For Customer Service
In USA:
In Canada:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA:
In Canada:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
1-877-BROTHER
http://www.brother.ca/
Description
Ink Cartridge Standard <black>
Ink Cartridge <yellow>
Ink Cartridge <cyan> (blue)
Ink Cartridge <magenta> (red)
Premium Plus Glossy Finish Photo
Paper
(Letter size / 20 sheets)
(4" ×6" size / 20 sheets)
Matte Finish Inkjet Paper
(Letter size / 25 sheets)
Plain Finish Inkjet Paper
(Letter size / 100 sheets)
Telephone Line Cord
User's Guide
Item
LC61BK (Prints approx. 450 pages)
LC61Y (Prints approx. 325 pages)
LC61C (Prints approx. 325 pages)
LC61M (Prints approx. 325 pages)
BP71GLTR
BP71GP
BP60ML (USA only)
BP60PL100 (USA only)
LG3077001 (USA only)
LS5911001 (English for USA and Canada)
LS5911002 (French For Canada)
1
For more information about the replacement consumables, visit at www.brother.com/pageyield.
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii
Brother
®
One-Year Limited Warranty and Replacement Service
(USA Only)
Who is covered:
This limited warranty (“warranty”) is given only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this
Product”).
If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used
(including but not limited to floor models or refurbished product), prior to your purchase you are not the Original
Purchaser and the product that you purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper.
Except as otherwise provided herein,
Brother warrants that the Machine and the accompanying Consumable and
Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
This warranty applies only to products purchased and used in the United States.
For products purchased in, but used outside, the United States, this warranty covers only warranty service within the
United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
3 Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother
®
-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that expired in accordance with a rated life;
5 Problems arising from other than defects in materials or workmanship; and,
6 Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product has been altered or modified in any way
(including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877-
276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance
(if you desire). You are also responsible for loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying
Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and
Accessory Items is made by Brother in its sole iv
Brother
®
One-Year Limited Warranty and Replacement Service
(USA Only)
discretion. Brother reserves the right to supply a refurbished or remanufactured replacement
Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying
Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and
Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine to an Authorized Service Center, the
Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with
Brother’s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the
Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to
© 2008 Brother International Corporation the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement
Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original
Accessory Items and a copy of the return freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and
only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and you may also have other rights that may vary from state to state.
This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and
(3) agree to make that change.
Important: We recommend that you keep all original packing materials, in the event that you ship this Product.
v
vi
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or
Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,
WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES
IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-BROTHER.
Internet support: [email protected] or browse Brother's Web Site www.brother.ca.
Table of Contents
Section I General
1
2
3
General Information 2
Symbols and conventions used in the documentation ....................................2
Accessing Brother Support (For Windows
) ......................................................... 5
Loading paper and documents 8
Loading envelopes and post cards................................................................ 10
Removing small printouts from the machine ................................................. 11
General setup 19
vii
4 Security features 23
Setting and changing the TX Lock password ................................................23
Section II Fax
5
6
Sending a Fax 26
Faxing A4 size documents from the scanner glass .......................................27
Canceling a Broadcast in progress................................................................28
Sending faxes using multiple settings ...........................................................28
Dual access (Black & White only)..................................................................30
Checking and canceling waiting jobs.............................................................31
Sending a fax at the end of a conversation ...................................................32
Receiving a Fax 33
F/T Ring Time (Fax/Tel mode only) ...............................................................36
Receiving a fax at the end of a conversation.................................................37
Receiving faxes into memory when the paper tray is empty
viii
7
8
9
Telephone Services and External devices 39
Fax/Tel mode when the power key is on ....................................................... 39
Fax/Tel mode when the power key is off ....................................................... 39
Connecting an external TAD (telephone answering device)................................44
Recording an outgoing message (OGM) on an external TAD....................... 45
Connecting an external or extension telephone ............................................48
Using external and extension telephones......................................................48
Using a non-Brother cordless external telephone .........................................49
Dialing and storing numbers 50
Changing Speed Dial numbers......................................................................51
Dialing access codes and credit card numbers ............................................. 52
Printing Reports 53
ix
x
Section III Copy
10 Making copies 56
Enlarging or reducing the image copied ........................................................58
Making N in 1 copies or a poster (Page Layout) ...........................................59
Sorting copies using the ADF (Black & White only) ......................................61
Adjusting Brightness and Contrast ................................................................61
Section IV Walk-up Photo Printing
11 PhotoCapture Center
: Printing photos from a memory card or
USB Flash memory drive 64
Operations ......................................................................64
Printing from a memory card or USB Flash memory drive without a PC.......64
Scanning to a memory card or USB Flash memory drive without a PC ........64
from your computer ........................................64
Using a memory card or USB Flash memory drive .......................................64
Memory cards or a USB Flash memory drive folder structure.......................65
How to print from a memory card or USB Flash memory drive ...........................67
print settings ...................................................................70
Adjusting Brightness and Contrast and Color................................................71
Scan to a memory card or USB Flash memory drive ..........................................72
Changing the black & white file format ..........................................................73
12 Printing photos from a camera 75
Printing photos directly from a PictBridge camera...............................................75
Printing photos directly from a digital camera (without PictBridge)......................77
Section V Software
13 Software features 80
Section VI Appendixes
A Safety and Legal 82
Federal Communications Commission (FCC) Declaration of Conformity
Industry Canada Compliance Statement (Canada only) ...............................91
Compliance Statement ................................91
xi
xii
B
C
D
E
F
Troubleshooting and Routine Maintenance 94
If you are having difficulty with your machine ................................................94
Transferring your faxes or Fax Journal report .............................................106
Cleaning the outside of the machine ...........................................................112
Cleaning the machine printer platen............................................................114
Menu and Features 120
Specifications 130
.......................................................................................136
Glossary 143
Index 147
Section I
General
General Information
Loading paper and documents
General setup
Security features
I
2
1
General Information
Using the documentation
Thank you for buying a Brother machine!
Reading the documentation will help you make the most of your machine.
1
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
1
Bold
Italics
Courier
New
Bold typeface identifies specific keys on the machine’s control panel.
Italicized typeface emphasizes an important point or refers you to a related topic.
Text in Courier New font identifies messages on the
LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.
Electrical Hazard icons alert you to possible electrical shock.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
Accessing the
Software User’s Guide
1
This User’s Guide does not contain all the information about the machine such as how to use Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the Software
User’s Guide that is on the CD-ROM.
Viewing Documentation
1
Viewing Documentation
(For Windows
®
)
To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
1 a
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b
If the model name screen appears, click your model name.
1
c
If the language screen appears, click your language. The CD-ROM Main
Menu will appear.
Note
If this window does not appear, use
Windows
®
Explorer to run the start.exe program from the root directory of the
Brother CD-ROM.
d
Click Documentation.
e
Click the documentation you want to read.
HTML documents: Software
User’s Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents: User’s Guide for stand-alone operations and
Software User’s Guide in PDF format.
This format is recommended for printing the manuals. Click to go to the Brother Solution Center, where you can view or download the PDF documents. (Internet access and
PDF Reader software are required.)
General Information
How to find Scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
1
Scanning (For Windows
®
2000
Professional/Windows
®
XP and Windows
Vista
®
)
ControlCenter3 (For Windows
®
2000
Professional/Windows ® XP and Windows
Vista
®
)
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE application.
1
3
4
Chapter 1
Viewing Documentation
(For Macintosh
®
)
a
Turn on your Macintosh
®
. Insert the
Brother CD-ROM into your CD-ROM drive. The following window will appear.
1
How to find Scanning instructions
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
1
Scanning (For Mac OS
®
X 10.2.4 or greater)
ControlCenter2 (For Mac OS
®
X 10.2.4 or greater)
Presto!
®
PageManager
®
User’s Guide
The complete Presto!
®
PageManager
®
User’s Guide can be viewed from the Help selection in the Presto!
®
PageManager
® application.
b
Double-click the Documentation icon.
c
Double-click your language folder.
d
Double-click the top.html file to view the
Software User’s Guide in HTML format.
e
Click the documentation you want to read.
Software User’s Guide
Accessing Brother
Support
(For Windows
®
)
You can find all the contacts you will need, such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers on page i and on the Brother
CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
1
General Information
To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother
CreativeCenter.
To return to the main page, click Back or if you have finished, click Exit.
1
To access our web site
(www.brother.com), click Brother Home
Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com.
To access Canada’s Brother online shopping mall (www.brother.ca) for additional product and services information, click Shop Online (Canada).
For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.
5
Chapter 1
Control panel overview
10 9 8
1
1 2
1 Fax keys:
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers.
Hook
Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
Also, press this key after picking up the handset of an external telephone during the
F/T pseudo/double-ring.
2 Dial Pad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.
3
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center ® mode.
4 Menu keys:
Menu
Lets you access the main menu to program the machine.
Speed Dial key
Press to store Speed Dial and
Group numbers in the machine’s memory.
Lets you store, look up, and dial numbers in the memory.
Volume keys
d c
When the machine is idle, you can press these keys to adjust the ring volume.
6
8 7
General Information
6
1
3
d
Press to scroll backward to a menu selection.
a
or b
Press to scroll through the menus and options.
Clear/Back
Press to cancel the current setting.
OK
Lets you choose a setting.
5 Start keys:
Color Start
Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).
Black Start
Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).
4 5
6 Stop/Exit
Stops an operation or exits from a menu.
7 Copy Options
Lets you temporarily change the copy settings when in copy mode.
8 LCD (liquid crystal display)
Displays messages on the screen to help you set up and use your machine.
9 On/Off
You can turn the machine on and off.
The On/Off key can be customized by changing the Power Off setting.
10 Fax Resolution
Lets you temporarily change the resolution when sending a fax.
7
8
2
Loading paper and documents
2
Loading paper and other print media
a
If the paper support flap is open, close it, and then pull the paper tray completely out of the machine.
2 c
With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size.
Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.
1 b
Lift the paper tray cover (1).
1
3
2
3
Note
When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.
1
d
Fan the stack of paper well to avoid paper jams and misfeeds.
Loading paper and documents f
Gently adjust the paper side guides (1) to fit the paper with both hands.
Make sure the paper side guides touch the sides of the paper.
1
2
Note
Always make sure the paper is not curled.
e
Gently put the paper into the paper tray print side down and top edge in first.
Check that the paper is flat in the tray.
Note
Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
g
Close the paper tray cover.
h
Slowly push the paper tray completely into the machine.
9
Chapter 2 i
While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2).
2
1
Note
Do not use the paper support flap for
Legal paper.
Loading envelopes and post cards
2
About envelopes
Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m
2
).
Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
2
CAUTION
DO NOT use any of the following types of envelopes, as they will cause paper feed problems:
• That are of a baggy construction.
• That are embossed (have raised writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue
2
Double flap
2
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
How to load envelopes and post cards a
Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible.
2
Note
If envelopes or post cards are
‘double-feeding’, put one envelope or post card in the paper tray at a time.
10
b
Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.
1
Loading paper and documents
Removing small printouts from the machine
When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.
2
2
2
If you have problems when printing on envelopes, try the following suggestions:
2 a
Open the envelope flap.
b
Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing.
c
Adjust the size and margin in your application.
11
Chapter 2
Printable area
The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.
2
Cut Sheet Paper
3
1
4
Envelopes
1
3 4
2
Cut Sheet
Envelopes
Top (1)
0.12 in. (3 mm)
0.47 in. (12 mm)
Bottom (2)
0.12 in. (3 mm)
0.95 in. (24 mm)
Note
The Borderless feature is not available for envelopes.
Left (3)
0.12 in. (3 mm)
0.12 in. (3 mm)
2
Right (4)
0.12 in. (3 mm)
0.12 in. (3 mm)
12
Acceptable paper and other print media
2
The print quality can be affected by the type of paper you are using in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s
menu (See Paper Type on page 20).
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.
Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Loading paper and documents
Recommended print media
To get the best print quality, we suggest using
Brother paper. (See table below.)
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type
Letter Plain
Item
BP60PL100 (USA only)
Letter Glossy Photo BP71GLTR
Letter Inkjet (Matte) BP60ML (USA only)
4 × 6 in. Glossy Photo BP71GP
2
2
13
Chapter 2
Handling and using print media
Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.
Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality.
Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
You can only print on both sides of the paper with PC printing. (See Printing for
Windows
®
in the Software User's Guide on the CD-ROM).
2
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or irregularly shaped paper
1
Paper capacity of the output paper tray
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m
2
) paper.
Transparencies and photo paper must be picked up from the output paper tray one page at a time to avoid smudging.
2
1
1 0.08 in. (2 mm) or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly when stacked
• Paper made with a short grain
14
Loading paper and documents
Choosing the right media
2
Paper type and size for each operation
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Yes Yes Cut Sheet Letter
A4
8 1/2 × 11 in.
(215.9 × 279.4 mm)
8.3 × 11.7 in. (210 × 297 mm)
Yes
Yes
Legal 8 1/2 × 14 in.
(215.9 × 355.6 mm)
Yes
Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) –
JIS B5 7.2 × 10.1 in. (182 × 257 mm) –
A5
A6
5.8 × 8.3 in. (148 × 210 mm)
4.1 × 5.8 in. (105 × 148 mm)
–
–
Cards
Envelopes
Photo
Photo 2L
4 × 6 in. (10 × 15 cm)
5 × 7 in. (13 × 18 cm)
Index Card 5 × 8 in. (127 × 203 mm)
Post Card 1 3.9 × 5.8 in. (100 × 148 mm)
Post Card 2
(Double)
5.8 × 7.9 in. (148 × 200 mm)
–
–
–
–
–
C5 Envelope 6.4 × 9 in. (162 × 229 mm)
DL Envelope 4.3
COM-10
× 8.7 in. (110 × 220 mm)
–
–
4 1/8 × 9 1/2 in. (105 × 241 mm) –
Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) –
JE4 Envelope 4.1 × 9.3 in. (105 × 235 mm) –
Transparencies Letter
A4
8 1/2 × 11 in.
(215.9 × 279.4 mm)
8.3 × 11.7 in. (210 × 297 mm)
–
–
Yes
Yes
–
–
Yes
–
Yes
–
–
–
–
–
–
–
–
–
Yes
Yes
Yes
–
–
–
–
–
–
–
–
–
–
–
Yes
Yes
–
–
–
–
Printer
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
2
2
15
Chapter 2
Paper weight, thickness and capacity
Paper Type Weight Thickness
1
Cut
Sheet
Plain Paper
17 to 32 lb (64 to 120 g/m 2 ) 3 to 6 mil (0.08 to 0.15 mm)
Inkjet Paper
17 to 53 lb (64 to 200 g/m 2 ) 3 to 10 mil (0.08 to 0.25 mm)
Glossy Paper Up to 58 lb (Up to 220 g/m 2 ) Up to 10 mil (Up to 0.25 mm)
Cards Photo 4" × 6"
Up to 58 lb (Up to 220 g/m 2 ) Up to 10 mil (Up to 0.28 mm)
Index Card
Up to 32 lb (Up to 120 g/m 2 ) Up to 6 mil (Up to 0.15 mm)
Post Card
Envelopes
Transparencies
Up to 53 lb (Up to 200 g/m 2 ) Up to 10 mil (Up to 0.25 mm)
20 to 25 lb (75 to 95 g/m
–
2
)
Up to 20 mil (Up to 0.52 mm)
–
Up to 100 sheets of plain paper 20 lb (80 g/m
2
).
30
30
10
10
No. of sheets
100
20
20
20
2
16
Loading documents
You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
2
Using the ADF
The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 20 lb
(80 g/m
2
) paper and always fan the pages before putting them in the ADF.
2
Recommended environment
2
Temperature:
Humidity:
Paper:
68 to 86 ° F (20 to 30° C)
50% to 70%
20 lb LTR (80 g/m
2
A4)
Document Sizes Supported
Length:
Width:
Weight:
5.8 to 14 in.
(148 to 355.6 mm)
5.8 to 8.5 in.
(148 to 215.9 mm)
17 to 24 lb (64 to 90 g/m
2
)
2
How to load documents
CAUTION
DO NOT pull on the document while it is feeding.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
2
Make sure documents written with ink are completely dry.
Loading paper and documents a
Unfold the ADF Document Output
Support Flap (1).
b
Fan the pages well. Make sure you place the documents face down, top
edge first in the ADF until you feel them touch the feed roller. c
Adjust the paper guides to fit the width of your documents.
2
1
CAUTION
DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.
Using the scanner glass
You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
2
Document Sizes Supported
2
Length:
Width:
Weight:
Up to 11.7 in. (297 mm)
Up to 8.5 in. (215.9 mm)
Up to 4.4 lb (2 kg)
17
Chapter 2
How to load documents
Note
To use the scanner glass, the ADF must be empty.
a
Lift the document cover.
b
Using the document guidelines on the left and top, place the document in the upper left hand corner, with the document face down on the scanner glass.
2
Scannable area
The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas.
3 4
1
2
2
Usage Document
Size
Fax Letter
A4
Top (1)
Bottom (2)
0.12 in.
(3 mm)
0.12 in.
(3 mm)
Copy
Scan
All paper sizes
All paper sizes
0.12 in.
(3 mm)
0.12 in.
(3 mm)
Left (3)
Right (4)
0.16 in.
(4 mm)
(Flad Bed)
0.12 in.
(3 mm)
(ADF)
0.04 in.
(1 mm)
0.12 in.
(3 mm)
0.12 in.
(3 mm) c
Close the document cover.
CAUTION
If you are scanning a book or thick document, DO NOT slam the cover or press on it.
18
3
General setup
3
On/Off key
You can turn the machine on and off by pressing the On/Off key.
Note
• If you press the On/Off key while the machine is in use it will finish the operation before going into the Off mode.
• If you have connected an external telephone or TAD, it is always available.
Turning the machine off
3
3 a
Press and hold down the On/Off key.
The LCD will show Shutting Down.
The LCD will stay on for a few seconds before going off.
Turning the machine on
a
Press the On/Off key.
3
Power Off setting
You can customize the machine's On/Off key. The default setting is
Fax Receive:Off. Your machine will not work when it is switched off, but it will clean the print head periodically. The external TAD or telephone will always work. If you turn this setting to Fax Receive:On, you can receive faxes or calls even when the machine
is switched off. (See On/Off key on page 19.)
a
Press Menu, 1, 6.
b
Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
c
Press Stop/Exit.
3
3
1
On/Off setting
Fax Receive:
Off
(factory setting)
Fax Receive:
Receive mode
—
Fax Only
External
TAD
Manual
Fax/Tel
2
Available operations
No machine operations will be available.
Fax Receive
Easy Receive
Easy Receive
You cannot receive a fax with Black Start or
Color Start.
You cannot receive a fax automatically if you have set the receive mode to Fax/Tel.
19
Chapter 3
Mode Timer
The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.
3 a
Press Menu, 1, 1.
b
Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c
Press Stop/Exit.
Paper settings
Paper Type
To get the best print quality, set the machine for the type of paper you are using.
a
Press Menu, 1, 2.
b
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
c
Press Stop/Exit.
Note
The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
Paper Size
3
You can use five sizes of paper for printing and copying: Letter, Legal, A4, A5, and 4 ×
6 in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.
a
Press Menu, 1, 3.
b
Press a or b to choose Letter, Legal,
A4, A5 or 4"x6".
Press OK.
c
Press Stop/Exit.
3
3
20
Volume Settings
Ring Volume
You can choose a range of ring volume levels, from High to Off.
While the machine is idle, press d
or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the volume through the menu, by following the instructions below:
3
Setting the Ring Volume from the menu
a
Press Menu, 1, 4, 1.
b
Press a or b to choose Low, Med, High or Off.
Press OK.
c
Press Stop/Exit.
3
Beeper Volume
When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.
You can choose a range of volume levels, from High to Off.
a
Press Menu, 1, 4, 2.
b
Press a or b to choose Low, Med, High or Off.
Press OK.
c
Press Stop/Exit.
3
3
General setup
Speaker Volume
You can choose a range of speaker volume levels, from High to Off.
a
Press Menu, 1, 4, 3.
b
Press a or b to choose Low, Med, High or Off.
Press OK.
c
Press Stop/Exit.
You can also adjust the speaker volume by pressing Hook.
a
Press Hook.
b
Press d or c .
This setting will stay until you change it again.
c
Press Hook.
3
3
21
Chapter 3
Automatic Daylight
Savings Time
You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the
Date&Time setting.
The factory setting is Off, so you will have to turn on Automatic Daylight Time as follows.
a
Press Menu, 1, 5.
b
Press a or b to choose On or Off.
Press OK.
c
Press Stop/Exit.
3
LCD display
LCD Contrast
You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.
a
Press Menu, 1, 7.
b
Press a or b to choose Light or Dark.
Press OK.
c
Press Stop/Exit.
3
3
Sleep Mode
You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. The default setting is 10 minutes. a
Press Menu, 1, 8.
b
Press a or b to choose 1Min, 2Mins,
3Mins, 5Mins, 10Mins, 30Mins or
60Mins, which is the length of time the machine is idle before entering sleep mode.
Press OK.
c
Press Stop/Exit.
3
22
4
Security features
4
TX Lock
TX Lock lets you prevent unauthorized access to the machine.
While TX Lock is On, the following operations are available:
Receiving faxes
While TX Lock is On, the following operations are NOT available:
Sending faxes
Copying
PC printing
Scanning
PhotoCapture
Operation from Control panel
Note
If you forget the TX Lock password, please call Brother Customer Service.
4
Setting and changing the
TX Lock password
4
Note
If you have already set the password, you will not need to set it again.
Setting up the password
a
Press Menu, 2, 0, 1.
b
Enter a 4-digit number for the password.
Press OK.
4 c
When the LCD shows Verify:, re-enter the password.
Press OK.
d
Press Stop/Exit.
Changing the password
a
Press Menu, 2, 0, 1.
b
Press a or b to choose Set Password.
Press OK.
c
Enter a 4-digit number for the current password.
Press OK.
4 d
Enter a 4-digit number for a new password.
Press OK.
e
When the LCD shows Verify:, re-enter the password.
Press OK.
f
Press Stop/Exit.
4
23
Chapter 4
Turning TX Lock on/off
Turning TX Lock on
a
Press Menu, 2, 0, 1.
b
Press a or b to choose Set TX Lock.
Press OK.
c
Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD shows TX Lock Mode.
4
Turning TX Lock off
a
Press Menu.
b
Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
4
Note
If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock mode until the registered password is entered.
4
24
Section II
Fax
Sending a Fax
Receiving a Fax
Telephone Services and External devices
Dialing and storing numbers
Printing Reports
II
26
5
Sending a Fax
Entering Fax mode
To enter fax mode, press the key will glow green.
(Fax), and
The LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Faxing from the ADF
5
5 a
Make sure you are in Fax mode .
b
Place the document face down in the
ADF.
(See Using the ADF on page 17.)
c
Enter the fax number using the dial pad,
Speed Dial or Search.
d
Press Black Start or Color Start.
The machine starts scanning the document.
Note
• To cancel, press Stop/Exit.
• If you send a black & white fax when the memory is full it will be sent in real time.
Faxing from the scanner glass
5
You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.
You cannot send color faxes with multiple pages.
Note
Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document.
a
Make sure you are in Fax mode .
b
Load your document on the scanner glass.
c
Enter the fax number using the dial pad,
Speed Dial or Search.
d
Press Black Start or Color Start.
If you press Black Start, the machine starts scanning the first
If you press Color Start, the machine starts sending the document.
e
Do one of the following:
To send a single page, press 2 to choose No (or press Black Start again).
The machine starts sending the document.
To send more than one page, press 1 to choose Yes and go to
f
Place the next page on the scanner glass.
Press OK.
The machine starts scanning the page.
(Repeat step e and step f for each
additional page.)
5
Faxing A4 size documents from the scanner glass
When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.
5 a
Make sure you are in Fax mode .
b
Press Menu, 2, 2, 0.
c
Press a or b to choose A4.
Press OK.
d
Press Stop/Exit.
Color fax transmission
Your machine can send a color fax to machines that support this feature.
Color faxes cannot be stored in the memory.
When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).
5
Canceling a fax in progress
If you want to cancel a fax while the machine is scanning, dialing or sending, press
Stop/Exit.
5
Sending a Fax
Broadcasting
(Black & White only)
Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
5 a
Make sure you are in Fax mode .
b
Load your document.
c
Enter a number.
Press OK.
You can use either a Speed Dial, a
Group or a manually entered number using the dial pad.
d
Repeat c until you have entered all the
fax numbers to be included in the broadcast.
e
Press Black Start.
Note
• If you have not used up any of the numbers for Groups, you can ‘broadcast’ faxes to as many as 90 different numbers.
• The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access.
• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the memory.
5
27
Chapter 5
Canceling a Broadcast in progress
a
Press Menu, 2, 4.
The LCD will show the Broadcast job number followed by the fax number (or name) being dialed (for example, #001
0123456789).
b
Press OK.
The LCD will show the following message:
#001 0123456789
1.Clear
2.Exit
c
Press 1 to cancel the fax number being dialed.
The LCD will then show the following messages:
Broadcast#001
1.Clear
2.Exit
d
Press 1 to cancel the Broadcast.
e
Press Stop/Exit.
5
Additional sending operations
Sending faxes using multiple settings
5
When you send a fax you can choose any combination of these settings: resolution, contrast, scan size, overseas mode and real time transmission.
a
Make sure you are in Fax mode .
b
Load your document.
c
Choose a setting you want to change in the Setup Send menu (Menu, 2, 2).
Press OK.
d
Choose the option you want for the setting.
Press OK.
e
Do one of the following:
Other Settings
1.Yes 2.No
Press 1 to change another setting.
Press 2 when you have finished choosing your settings.
f
Send the fax as normal.
5
28
Contrast
If your document is very light or very dark, you may want to change the contrast.
Use Light when sending a light document.
Use Dark when sending a dark document.
a
Make sure you are in Fax mode .
b
Load your document.
c
Press Menu, 2, 2, 1.
d
Press a or b to choose Auto, Light or
Dark.
Press OK.
Note
Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:
• When you send a color fax.
• When you choose Photo as the Fax
Resolution.
Changing fax resolution
The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes.
5
5
To change the fax resolution for the
next fax
5 a
Make sure you are in Fax mode .
b
Load your document.
c
Press Fax Resolution then a or b to choose the resolution.
Press OK.
Sending a Fax
To change the default fax resolution
a
Make sure you are in Fax mode .
b
Press Menu, 2, 2, 2.
c
Press a or b to choose the resolution you want.
Press OK.
5
Note
You can choose four different resolution settings for black & white faxes and two for color.
5
Black & White
Standard
Fine
S.Fine
Photo
Suitable for most typed documents.
Good for small print and transmits a little slower than
Standard resolution.
Good for small print or artwork and transmits slower than Fine resolution.
Use when the document has varying shades of gray or is a photograph. This has the slowest transmission.
Color
Standard
Fine
Suitable for most typed documents.
Use when the document is a photograph. The transmission time is slower than Standard resolution.
If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting.
29
Chapter 5
Dual access
(Black & White only)
You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
5
Note
If the Out of Memory message appears while scanning a document, press
Stop/Exit to cancel or Black Start to send the scanned pages.
Real time transmission
5
When you are sending a fax, the machine will scan the document into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialing and sending.
If the memory is full or you are sending a color fax, the machine will send the document in real time (even if Real Time TX is set to
Off).
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
Note
In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
Sending in real time for all faxes
a
Make sure you are in Fax mode .
b
Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On c
Press a or b to choose
Realtime TX:On or
Realtime TX:Off.
Press OK.
5
Sending in real time for the next fax only
5 a
Make sure you are in Fax mode .
b
Press Menu, 2, 2, 3.
c
Press a or b to choose
Next Fax Only. Press OK.
d
Press a or b to choose Off or On.
e
Press OK.
Note
In real time transmission, the automatic redial feature does not work when using the scanner glass.
30
Overseas Mode
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.
5 a
Make sure you are in Fax mode .
b
Load your document.
c
Press Menu, 2, 2, 4.
d
Press a or b to choose On (or Off).
Press OK.
Checking and canceling waiting jobs
You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows
No Jobs Waiting.) a
Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b
Press a or b to scroll through the jobs and choose the job you want to cancel.
Press OK.
c
Do one of the following:
Press 1 to cancel it.
Press 2 to exit without canceling.
d
When you have finished, press
Stop/Exit.
5
Sending a Fax
Sending a fax manually
Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.
5 a
Make sure you are in Fax mode .
b
Load your document.
c
Pick up the handset of an external telephone or press Hook and listen for a dial tone.
d
Dial the fax number you want to call.
e
When you hear the fax tone, press
Black Start or Color Start.
If you load the document on the scanner glass, press 1 to send the fax.
1.Send 2.Receive
f
If you picked up the handset of an external telephone replace it.
5
31
Chapter 5
Sending a fax at the end of a conversation
5
At the end of a conversation you can send a fax to the other party before you both hang up.
a
Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b
Make sure you are in Fax mode . c
Load your document.
d
Press Black Start or Color Start.
If you load the document on the scanner glass, press 1 to send the fax.
1.Send 2.Receive
e
Replace the handset of an external telephone.
Out of Memory message
If you get an Out of Memory message while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.
Note
If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See
Real time transmission on page 30.)
5
32
6
Receiving a Fax
6
Choose the correct Receive Mode
Choosing the Receive Mode
The diagram below will help you choose the correct mode. For more detailed information on the
receive modes see Using receive modes on page 35 and Receive mode settings on page 36.
6
6
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
6
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See
Voice Mail on page 40 for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. See Fax/Tel on page 35.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine with the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. See Manual on page 35.
If you are using the Distinctive Ring subscriber service see Voice Mail on page 40 or Distinctive
33
Chapter 6
To set the receive mode follow the instructions below.
a
Press Menu, 0, 1.
b
Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
c
Press Stop/Exit.
The LCD will display the current receive mode.
1
1 Current receive mode
Fax: Fax Only
34
Using receive modes
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to change the ring delay before using these
modes. (See Ring Delay on page 36.)
6
Fax only
Fax only mode will automatically answer every call as a fax call.
Fax/Tel
Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and dealing with them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast pseudo/double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only) on page 36 and Ring Delay on page 36.)
6
6
Manual
Manual mode turns off all automatic answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in manual mode lift the handset of an external telephone or press
Hook. When you hear fax tones (short repeating beeps), press Black Start or
Color Start. You can also use the Easy
Receive feature to receive faxes by lifting a handset on the same line as the machine.
(Also see Easy Receive on page 37.)
6
Receiving a Fax
External TAD
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the external TAD.
(For more information see Connecting an
external TAD (telephone answering device) on page 44.)
6
6
35
Chapter 6
Receive mode settings
6
Ring Delay
The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine keep the ring delay setting of 4 rings.
(See Using external and extension
telephones on page 48 and Easy Receive on page 37.)
a
Press Menu, 2, 1, 1.
b
Press a or b to choose how many times the line rings before the machine answers.
Press OK.
If you choose 0, the line will not ring at all.
c
Press Stop/Exit.
6
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the ring delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring it means that you have a voice caller on the line.
Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see
Using remote codes on page 49.)
a
Press Menu, 2, 1, 2.
b
Press a or b to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or
70 seconds).
Press OK.
c
Press Stop/Exit.
Note
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.
6
36
Easy Receive
If Easy Receive is On:
The machine receives a fax call automatically, even if you answer the call.
When you see Receiving on the LCD or when you hear ‘chirps’ through the handset you are using, just replace the handset. Your machine will do the rest.
6
If Easy Receive is Off:
If you are at the machine and answer a call first by lifting a handset, press Black Start or
Color Start then press 2 to receive.
6
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones on page 48.)
Note
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.
a
Press Menu, 2, 1, 3.
b
Press a or b to choose On (or Off).
Press OK.
c
Press Stop/Exit.
6
Receiving a Fax
Additional receiving operations
6
Printing a reduced incoming fax
6
If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a
Make sure you are in Fax mode .
b
Press Menu, 2, 1, 5.
5.Auto Reduction c
Press a or b to choose On or Off.
Press OK.
d
Press Stop/Exit.
Receiving a fax at the end of a conversation
6
At the end of a conversation you can ask the other party to send you a fax before you both hang up.
a
Ask the other party to place the document in their machine and to press
Start or Send key.
b
When you hear the CNG tones (slowly repeating beeps), press Black Start or
Color Start.
c
Press 2 to receive a fax.
1.Send 2.Receive
d
Replace the external handset.
6
37
Chapter 6
Receiving faxes into memory when the paper tray is empty
(Black & White only)
6
As soon as the paper tray becomes empty during fax reception, the screen will display
No Paper Fed, asking you to put paper in
the paper tray. (See Loading paper and other
The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available.
Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray.
38
7
Telephone Services and External devices
7
Voice Operations
Tone or pulse
(Canada only)
If you are using an external telephone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below.
a
Lift the handset of the external telephone.
b
Press # on the control panel of your machine. Any digits dialed after this will send tone signals.
When you hang up, the machine will return to the pulse dialing service.
7
Fax/Tel mode when the power key is on
7
When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you are at an external telephone, lift the handset of the external telephone, and then press Hook to answer.
If you are at an extension telephone, you'll need to lift the handset during the F/T Ring
Time and then press # 5 1 between the pseudo/double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 5 1.
7
Fax/Tel mode when the power key is off
7
When the On/Off key is off you can receive faxes automatically if the On/Off setting is
Fax Receive:On. (See Power Off setting on page 19.) Fax/Tel mode will work in the
following ways.
Fax/Tel mode does not work when the power key is off. The machine will not answer telephone or fax calls and will keep ringing. If you are at an external or extension telephone, lift the handset and talk. If you hear fax tones, hold the handset until Easy
Receive activates your machine. If the other party says they want to send you a fax, activate the machine by pressing l 5 1.
7
39
Chapter 7
Telephone services
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone services that some telephone companies offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may affect the way your machine works. If you have Voice
Mail on your telephone line, please read the following carefully.
7
Voice Mail
If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.
7
To avoid conflicts between your Brother machine and your voice mail service, do one of the following:
Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term
‘Distinctive Ring,’ but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring,
Smart Ring, RingMaster, Ident-A-Ring, Ident-
A-Call, Data Ident-A-Call, Teen Ring, and
SimpleBiz Fax & Alternate Number Ringing.
This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See
OR
Set your Brother machine’s Receive Mode to
“Manual.” Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother
machine. (See Using external and extension
telephones on page 48.) Unanswered fax
and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see
Choosing the Receive Mode on page 33.)
40
Distinctive Ring
Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.
Note
• You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.
• Please call your telephone company for availability and rates.
What does your telephone company's
‘Distinctive Ring’ do?
7
Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
7
Telephone Services and External devices
What does Brother's ‘Distinctive Ring’ do?
7
The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.
Do you have Voice Mail?
If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work
together without any problems. If each one has a separate telephone number, neither will interfere with the other's operations.
If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to
‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
7
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it off temporarily, and turn it back on later.
When you get a new fax number, make sure you reset this feature.
7
41
Chapter 7
Before you choose the ring pattern to register
7
You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine.
Register the one your telephone company gives you.
2
3
Ring
Pattern
1
4
Rings long-long short-long-short short-short-long very long (normal pattern)
Note
Ring Pattern #1 is often called short-short and is the most commonly used.
If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is
shown.
The machine will only answer calls to its registered number.
The first two rings are silent on the machine. This is because the fax must
‘listen’ to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)
If you program the machine properly, it will recognize the registered ring pattern of the
‘fax number’ within 2 ring patterns and then answer with a fax tone. When the
‘voice number’ is called, the machine will not answer.
Registering the Distinctive Ring pattern
Very Important!
After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is set to Manual and you cannot change it to another mode while Distinctive
Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.
7 a
Press Menu, 2, 0, 3.
0.Miscellaneous
3.Distinctive
b
Press a or b to choose Set.
Press OK.
c
Press a or b to choose the stored ring pattern you want to use.
Press OK.
(You hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.) d
Press Stop/Exit.
Distinctive Ring is now set to On.
Turning off Distinctive Ring
a
Press Menu, 2, 0, 3.
b
Press a or b to choose Off.
Press OK.
c
Press Stop/Exit.
Note
If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive
Mode again. (See Choosing the Receive
7
42
Caller ID
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you answer a call, the Caller
ID information disappears from the LCD, but the call information stays stored in the Caller
ID memory.
You can see the first 16 characters of the number (and name).
The # Unavailable message means the call originated outside your Caller ID service area.
The Private Call message means the caller has intentionally blocked transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing
Note
The Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.
7
Telephone Services and External devices
Viewing the Caller ID List
Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.
7 a
Press Menu, 2, 0, 4.
b
Press a or b to choose Display#.
Press OK.
The Caller ID of the last call will appear on the LCD display. If no ID is stored, the beeper will sound and
No Caller ID will appear on the LCD display.
c
Press a or b to scroll through the Caller
ID memory to choose the Caller ID you want to view, and then press OK.
The LCD shows the caller's number or name and the date and time of the call.
d
To finish viewing, press Stop/Exit.
Printing Caller ID List
a
Press Menu, 2, 0, 4.
b
Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound and No Caller ID will appear on the
LCD.
c
Press Black Start or Color Start.
d
After printing has finished, press
Stop/Exit.
7
7
43
Chapter 7
Connecting an external
TAD (telephone answering device)
7
You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the
TAD continue playing your outgoing message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the
TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message.
We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.
Note
• If you do not receive all your faxes, reduce the Ring Delay setting on your external
TAD.
• If You Subscribe to your Telephone company's Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive
Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring
Service. You cannot use the Toll Saver setting.
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See illustration below.)
1
1
1 TAD
When the TAD answers a call, the LCD shows Telephone.
44
Connections
The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack
(unless you are using Distinctive Ring).
a
Plug the telephone line cord from the telephone wall jack into the jack labeled
LINE.
b
Plug the telephone line cord from the external TAD into the jack labeled EXT.
(Make sure this cord is connected to the
TAD at the TAD's telephone line jack, and not its handset jack.) c
Set your external TAD to four rings or less. (The machine's Ring Delay setting does not apply.) d
Record the outgoing message on your external TAD.
e
Set the TAD to answer calls.
f
Set the Receive Mode to
External TAD. (See Choosing the
7
Telephone Services and External devices
Recording an outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
a
Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax
CNG tones of automatic transmissions before they stop.) b
Limit your speaking to 20 seconds.
c
End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example:
‘After the beep, leave a message or send a fax by pressing l 5 1 and Start.’
Note
We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.
7
7
45
Chapter 7
Special line considerations
7
Roll over telephone lines
A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
The calls are usually passed down or ‘rolled over’ to the next available telephone line in a preset order.
Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call will be sent to a line that does not have a fax machine. Your machine will work best on a dedicated line.
7
Two-line telephone system
A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. The two telephone numbers can be on separate jacks (RJ11) or mixed into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line
for your machine. (See Easy Receive on page 37.)
7
Converting telephone wall outlets
There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
7
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into
L1 of the triplex adapter. If your machine is on
Line 2, plug it into L2 of the triple adapter.
Triplex Adapter
RJ14
7
RJ11
RJ14
Installing machine, external two-line
TAD and two-line telephone
7
When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.
46
a
Put the two-line TAD and the two-line telephone next to your machine.
b
Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.
c
Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD. d
Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.
1
2
Telephone Services and External devices
Multi-line connections (PBX)
7
We suggest you ask the company who installed your PBX to connect your machine.
If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.
7
3 4
1 Triplex Adapter
2 Two Line Telephone
3 External Two Line TAD
4 Machine
You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the
L1+L2 jack of the triplex adapter. Or you can plug the two-line telephone into the TEL jack of the two-line TAD.
47
Chapter 7
External and extension telephones
7
Connecting an external or extension telephone
You can connect a separate telephone directly to your machine as shown in the diagram below.
Connect the telephone line cord to the jack labeled EXT.
1
7
2
1 Extension telephone
2 External telephone
When you are using an external telephone, the LCD shows Telephone.
Using external and extension telephones
7
Using extension telephones:
If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive
Code l 5 1. If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer
Code # 5 1. (See F/T Ring Time (Fax/Tel
7
Using an external telephone
(connected to the EXT. jack of the machine):
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Black Start.
If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.
7
If you answer a call and no one is on the line:
7
You should assume that you're receiving a manual fax.
Press l 5 1 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive feature to make your machine
automatically take the call. (See Easy
48
Using a non-Brother cordless external telephone
7
If your non-brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press
Hook to send the call to the cordless handset.
Using remote codes
7
Fax Receive Code
If you answer a fax call on an extension telephone, you can tell your machine to receive it by dialing the Fax Receive Code
5 1. Wait for the chirping sounds then
replace the handset. (See Easy Receive on page 37.)
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Black Start.
7
Telephone Answer Code
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T
(double) ring after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing # 5 1
(make sure you press this between the rings).
If the machine answers a voice call and pseudo/double rings for you to take over, you can take the call at the external telephone by pressing Hook.
7
Telephone Services and External devices
Changing the remote codes
The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes.
7 a
Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes b
Press a or b to choose On (or Off).
Press OK.
c
Enter the new Fax Receive Code.
Press OK.
d
Enter the new Telephone Answer Code.
Press OK.
e
Press Stop/Exit.
Note
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as ### and 999).
• Remote Codes might not work with some telephone systems.
7
49
50
8
Dialing and storing numbers
How to Dial
Manual dialing
Press all of the digits of the fax or telephone number.
8
8
Speed Dialing
a
Press (Speed Dial).
b
Press OK and the # (pound) key, and then the two digit Speed Dial number using the dial pad.
Note
If the LCD shows Not Registered when you enter a Speed Dial number, a number has not been stored at this location.
8
Search
You can search for names you have stored in the Speed Dial memory.
a
Press (Speed Dial).
b
Press a or b to choose Search.
Press OK.
c
Do one of the following:
To search numerically, press a or b to choose the number, and then press OK.
To search alphabetically, enter the first letter of the name using the dial pad, then press d or c to choose the name, and then press OK.
8
Fax Redial
If you are sending a fax manually and the line is busy, press Redial/Pause, and then press
Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing
Redial/Pause and Black Start or
Color Start.
Redial/Pause only works if you dialed from the control panel.
If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.
Note
In Real Time Transmission the automatic redial feature does not work when using the scanner glass.
8
8
Storing numbers
You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number.
Note
If you lose electrical power, the Quick Dial numbers that are in the memory will not be lost.
Storing a pause
8
8
Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.
Storing Speed Dial numbers
8
You can store up to 40 2-digit Speed Dial locations with a name. When you dial you will only have to press a few keys (For example:
Speed Dial, OK, #, the two-digit number, and Black Start or Color Start).
a
Press (Speed Dial) and a or b to choose Set Speed Dial.
Press OK.
b
Use the dial pad to enter a 2-digit
Speed Dial location number (01-40).
Press OK.
c
Enter the fax or telephone number
(up to 20 digits).
Press OK.
Dialing and storing numbers d
Do one of the following:
Enter the name (up to 16 characters) using the dial pad.
Press OK. (To help you enter letters,
see Entering Text on page 129.)
To store the number without a name, press OK.
e
Do one of the following:
To store another Speed Dial
To finish the setting, press
Stop/Exit.
Changing Speed Dial numbers
If you try to store a Speed Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following:
#05:MIKE
1.Change
2.Exit
Press 1 to change the stored number.
Press 2 to exit without making a change.
If you chose 1, you will be able to change the stored number and name, or enter a new one.
Follow the instructions below: a
Enter a new number. Press OK.
b
Enter a new name. Press OK.
To change a character, use d or c to position the cursor under the character you want to change, then press
Clear/Back. Re-enter the character.
To finish the setting, press Stop/Exit.
8
8
51
Chapter 8
Setting up groups for broadcasting
If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a
Speed Dial number. Each group uses up a
Speed Dial location. You can then send the fax message to all the numbers stored in a group just by entering a Speed Dial number, and then pressing Black Start.
Before you can add numbers to a Group, you need to store them as Speed Dial numbers.
You can have up to six small Groups, or you can assign up to 39 numbers to one large
Group.
a
Press (Speed Dial) and a or b to choose Setup Groups.
Press OK.
b
Use the dial pad to enter the two-digit
Speed Dial number where you want to store Group.
Press OK.
c
Use the dial pad to enter a Group number (1 to 6).
Press OK.
Setup Group:G0_ d
To add Speed Dial numbers follow the instructions below:
For example, for Speed Dial numbers
05 and 09. Press (Speed Dial), 05,
(Speed Dial), 09.
The LCD shows: #05#09.
G01:#05#09 e
Press OK when you have finished adding numbers.
f
Use the dial pad to enter a name for the
Group.
Press OK.
8
Note
You can easily print a list of all your
Speed Dial numbers. Numbers that are part of a group will be marked in the
GROUP column. (See How to print a
Dialing access codes and credit card numbers
8
You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier.
For example, you might have stored ‘555’ on
Speed Dial #03 and ‘7000’ on Speed Dial
#02. You can use them both to dial ‘555-7000’ if you press the following keys:
(Speed Dial), OK, #03, (Speed Dial),
#02, and Start.
Numbers can be added manually by entering them on the dial pad:
(Speed Dial), OK, #03, 7, 0, 0, 1 (on the dial pad), and Start.
This would dial ‘555–7001’. You can also add a pause by pressing the Redial/Pause key.
52
9
Printing Reports
9
Fax reports
You need to set up the Transmission
Verification Report and Journal Period using the Menu key.
9
Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again.
Choosing On+Image or Off+Image will print a section of the fax's first page on the report to help you remember.
When the Verification Report is set to Off or
Off+Image and the fax wasn’t sent, the
Report will only print if there is a transmission error, with NG in the RESULT column.
Note
If you choose On+Image or Off+Image the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
time transmission on page 30.)
a
Press Menu, 2, 3, 1.
b
Press a or b to choose Off+Image, On,
On+Image or Off.
Press OK.
c
Press Stop/Exit.
9
Fax Journal (activity report)
You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by
following the steps in How to print a report on page 54. The default setting is
Every 50 Faxes.
a
Press Menu, 2, 3, 2.
b
Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.)
6, 12, 24 hours, 2 or 7 days
The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with
200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.
Every 50 Faxes
The machine will print the Journal when the machine has stored
50 jobs.
c
Enter the time to start printing in 24-hour format.
Press OK.
(For example: enter 19:45 for 7:45 PM.) d
Press Stop/Exit.
9
9
53
Chapter 9
Reports
The following reports are available:
1.Transmission
Prints a Transmission Verification Report for your last transmission.
2.Help List
A help list showing how to program your machine.
3.Quick Dial
Lists names and numbers stored in the
Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and outgoing faxes.
(TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
9
How to print a report
a
Press Menu, 5.
b
Do one of the following:
Press a or b to choose the report you want. Press OK.
Enter the number of the report you want to print. For example, press 2 to print the help list.
c
Press Black Start.
d
Press Stop/Exit.
9
54
Section III
Copy
Making copies
III
56
10
Making copies
How to copy
Entering Copy mode
Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the
machine stays in Copy mode. (See Mode
10
10
The LCD shows the default copy setting:
Making multiple copies
You can make up to 99 copies.
a
Make sure you are in Copy mode .
b
Load your document.
(See Loading documents on page 17.)
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Black Start or Color Start.
Note
To sort your copies, press the
Copy Options key. (See Sorting copies
using the ADF (Black & White only) on page 61.)
Stop copying
10
To stop copying, press Stop/Exit.
10
1
1 Copy Ratio
2 Quality
3 No of Copies
2
Making a single copy
3 a
Make sure you are in Copy mode .
b
Load your document.
(See Loading documents on page 17.)
c
Press Black Start or Color Start.
10
10
Making copies
Copy options
When you want to quickly change the copy settings temporarily for the next copy, use the
Copy Options key.
10
The machine returns to its default settings
2 minutes after it finishes copying, or if the mode timer returns the machine to Fax mode.
(For more information see Mode Timer on page 20.)
Press
Press
Menu selection
Options
Quality Fast
Normal
Enlarge/
Reduce
Best
46%/78%/83%/
93%/97%/100%/
104%/186%/198%/
Fit to Page/
Custom(25-400%)
Paper Type Plain Paper
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size Letter
Legal
A4
A5
4"(W)x 6"(H)
Brightness - nnonn +
Stack/Sort Stack
Sort
Page Layout Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
No. of Copies No. of Copies: 01
(01 - 99)
Page
Note
You can save some of the copy settings you use most often by setting them as default. You can find instructions on how to do this in the section for each feature.
10
57
Chapter 10
Changing copy quality
You can choose from a range of quality settings. The default setting is Normal.
To temporarily change the quality setting, follow the instructions below:
10
Press and then a or b to choose
Quality
Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed.
Fast Fast copy speed and lowest ink consumption. Use to save time printing documents to be proof-read, large documents or many copies.
Best Use best mode to copy precise images such as photographs. This provides the highest resolution and the slowest speed.
a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Quality.
Press OK.
e
Press a or b to choose Normal, Best or
Fast. Press OK.
f
Press Black Start or Color Start.
To change the default setting, follow the instructions below: a
Press Menu, 3, 1.
1.Quality
b
Press a or b to choose Normal, Best or
Fast. Press OK.
c
Press Stop/Exit.
Enlarging or reducing the image copied
You can choose an enlargement or reduction ratio. If you choose Fit to Page, your machine will adjust the size automatically to the paper size you set.
10
Press and then a or b to choose
Enlarge/Reduce
Fit to Page
Custom(25-400%)
198% 4"x6"iA4
186% 4"x6"iLTR
104% EXEiLTR
100%
97% LTRiA4
93% A4iLTR
83% LGLiA4
78% LGLiLTR
46% LTRi4"x6"
58
To enlarge or reduce the next copy follow the instruction below: a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Enlarge/Reduce.
Press OK.
e
Do one of the following:
Press a or b to choose the enlargement or reduction ratio you want. Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
Press a or b to choose 100% or
Fit to Page. Press OK.
f
Press Black Start or Color Start.
Note
• Enlarge/Reduce option is not available with Page Layout.
• Fit to Page does not work properly when the document on the scanner glass is skewed more than 3 degrees. Using the document guidelines on the left and top, place your document in the upper left hand corner, with the document face down on the scanner glass.
• Fit to Page is not available for a Legal size document.
Making copies
Making N in 1 copies or a poster (Page Layout)
The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page.
You can also produce a poster. When you use the poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass.
10
Important
Make sure paper size is set to Letter or A4.
You cannot use the Enlarge/Reduce and
Stack/Sort settings with the N in 1 and
Poster features.
N in 1 color copies are not available.
(P) means Portrait and (L) means
Landscape.
You can only make one poster copy at a time.
10 a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Page Layout.
Press OK.
e
Press a or b to choose Off(1 in 1),
2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L) or
Poster(3 x 3).
Press OK.
10
59
Chapter 10 f
Press Black Start to scan the document. You can also press
Color Start if you are using the Poster layout.
If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
If you are using the scanner glass, go
g
After the machine scans the page, press 1 to scan the next page.
Next Page?
1.Yes 2.No
h
Place the next page on the scanner glass. Press OK.
Repeat g and h for each page of the
layout.
Set Next Page
Then Press OK i
After all the pages have been scanned,
Place your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3x3)
You can make a poster size copy of a photograph.
60
Sorting copies using the ADF
(Black & White only)
10
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Stack/Sort.
Press OK.
e
Press a or b to choose Sort.
Press OK.
f
Press Black Start.
Note
• Sort is not available with Page Layout.
• Sort is not available with Fit to Page.
Making copies
Adjusting Brightness and
Contrast
10
Brightness
To temporarily change the brightness setting, follow the instructions below:
10 a
Make sure you are in Copy mode . b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Brightness.
Press OK.
-nnonn+ e e
Press a to make a lighter copy or press b to make a darker copy. Press OK.
f
Press Black Start or Color Start.
To change the default setting follow the instructions below: a
Press Menu, 3, 2.
b
Press a to make a lighter copy or press b
to make a darker copy.
Press OK.
c
Press Stop/Exit.
10
61
Chapter 10
Contrast
Adjust the contrast to help an image look sharper and more vivid.
The contrast can only be changed through the default setting.
10 a
Press Menu, 3, 3.
3.Contrast
b
Press a or b to change the contrast.
Press OK.
c
Press Stop/Exit.
Paper options
10
Paper Type
If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.
10 a
Make sure you are in Copy mode . b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Paper Type.
Press OK.
e
Press a or b to choose the type of paper you are using (Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency).
Press OK.
f
Press Black Start or Color Start.
Note
To change the default paper type setting
Paper Size
If copying on paper other than Letter size, you will need to change the paper size setting.
You can copy on Letter, Legal, A4, A5 or
Photo 4 in.
× 6 in. (10cm × 15cm) paper.
10 a
Make sure you are in Copy mode .
b
Load your document.
c
Use the dial pad to enter the number of copies (up to 99).
d
Press Copy Options and a or b to choose Paper Size.
Press OK.
e
Press a or b to choose the size of paper you are using Letter, Legal, A4, A5 or 4"(W)x 6"(H).
Press OK.
f
Press Black Start or Color Start.
Note
To change the default paper size setting
62
Section IV
Walk-up Photo Printing
IV
PhotoCapture Center ® : Printing photos from a memory card or USB Flash memory drive
Printing photos from a camera
64
11
PhotoCapture Center
®
: Printing photos from a memory card or
USB Flash memory drive
11
PhotoCapture Center
®
Operations
11
Printing from a memory card or USB Flash memory drive without a PC
11
Even if your machine is not connected to your computer, you can print photos directly from digital camera media or USB Flash Memory
drive. (See How to print from a memory card
or USB Flash memory drive on page 67.)
Scanning to a memory card or
USB Flash memory drive without a PC
11
You can scan documents and save them directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 72.)
Using PhotoCapture Center
® from your computer
11
You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your computer.
(See PhotoCapture Center
®
for Windows
®
or
Remote Setup & PhotoCapture Center
®
for
Macintosh
®
in the Software User's Guide on the CD-ROM.)
Using a memory card or USB
Flash memory drive
11
Your Brother machine has media drives
(slots) for use with the following, popular digital camera media: Memory Stick
®
,
Memory Stick Pro™, SD, SDHC, xD-Picture
Card™ and a USB Flash memory drive.
Memory Stick ®
Memory Stick Pro™
SD, SDHC
0.87 in. (22 mm) or less xD-Picture Card™
0.43 in. (11 mm) or less
USB Flash memory drive
miniSD™ can be used with a miniSD™ adapter.
microSD™ can be used with a microSD™ adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick Pro Duo™ can be used with a Memory Stick Pro Duo™ adapter.
Memory Stick Micro (M2) can be used with a Memory Stick Micro (M2) adapter.
Adapters are not included with the machine. Contact a third party supplier for adapters.
The PhotoCapture Center
®
feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
Memory cards or a USB Flash memory drive folder structure
11
Your machine is designed to be compatible with modern digital camera image files, memory cards or USB Flash memory drive; however, please read the points below to avoid errors:
The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be recognized).
Walk-up PhotoCapture Center
®
printing must be performed separately from
PhotoCapture Center
®
operations using the PC. (Simultaneous operation is not available.)
IBM Microdrive™ is not compatible with the machine.
The machine can read up to 999 files
(including the folder inside media) on a memory card or USB Flash memory drive.
This product supports xD-Picture Card™
Type M / Type M
+
/ Type H (Large Capacity).
The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
Please be aware of the following:
When printing the Print Index or Print
Image, the PhotoCapture Center
®
will print all valid images, even if one or more images have been corrupted. Corrupted images will not be printed.
(memory card users)
Your machine is designed to read memory cards that have been formatted by a digital camera.
When a digital camera formats a memory card it creates a special folder into which it copies image data. If you need to modify the image data stored on a memory card with your PC, we recommend that you do not modify the folder structure created by the digital camera. When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses. If the data is not saved to the same folder, the machine may not be able to read the file or print the image.
(USB Flash memory drive users)
This machine supports USB Flash memory drives that have been formatted by Windows
®
.
11
65
Chapter 11
Getting started
Firmly put a memory card or USB Flash memory drive into the proper slot.
11
The Photo Capture key lights
1 2 3 4
1 USB Flash memory drive
2 SD, SDHC
3 Memory Stick ® , Memory Stick Pro™
4 xD-Picture Card™
CAUTION
The USB direct interface supports only a
USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.
Photo Capture light is on, the memory card or USB Flash memory drive is properly inserted.
Photo Capture light is off, the memory card or USB Flash memory drive is not properly inserted.
Photo Capture light is blinking, the memory card or USB Flash memory drive is being read or written to.
CAUTION
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or
USB Flash memory drive (the
Photo Capture key is blinking). You will lose your data or damage the card.
The machine can only read one device at a time so do not put more than one device in the machine at a time.
66
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
How to print from a memory card or USB
Flash memory drive
Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card or USB Flash memory drive: a
Make sure you have put the memory card or USB Flash memory drive in the proper slot. For example, the LCD will show the following message:
M.Stick Active
Press PhotoCa...
b
Press Photo Capture. For DPOF
printing, see DPOF printing on page 69.
c
Press a or b to choose Print Index.
Press OK.
d
Press Color Start to start printing the index sheet. Make a note of the image
number you want to print. See Print
Index (Thumbnails) on page 67.
e
To print images press a or b to choose
Print Images in c and then press
OK. (See Printing Photos on page 68.)
f
Enter the image number and press OK.
g
Press Color Start to start printing.
11
Print Index (Thumbnails)
The PhotoCapture Center
®
assigns numbers for images (such as NO.1, NO.2, NO.3, and so on).
11
The PhotoCapture Center
®
does not recognize any other numbers or file names that your digital camera or computer has used to identify the pictures. You can print a thumbnail page. This will show all the pictures on the memory card or USB Flash memory drive.
Note
Only file names that are 8 characters or less will be printed correctly on the Index sheet.
a
Make sure you have put the memory card or USB Flash memory drive in the proper slot.
Press (Photo Capture). b
Press a or b to choose Print Index.
Press OK.
c
Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
11
6 Images/Line 5 Images/Line
Print time for 5 Images/Line will be slower than 6 Images/Line, but the quality is better.
67
Chapter 11 d
Press a or b to choose the type of paper you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
e
Press a or b to choose the paper size you are using, Letter or A4.
Press OK.
f
Press Color Start to print.
Printing Photos
Before you can print an individual image, you have to know the image number.
a
Make sure you have put the memory card or USB Flash memory drive in the proper slot.
b
Print the index first. (See Print Index
Press (Photo Capture). c
Press a or b to choose Print Images.
Press OK.
Note
If your memory card contains valid
DPOF information, the LCD will show
DPOF Print:Yes. See DPOF printing on page 69.
11 d
Enter the image number that you want to print from the thumbnail index.
Press OK.
No.:1,3,6
Note
• Multiple numbers can be entered by using the OK key to separate numbers. For example 1, , 3, , 6 would print images
1,3 and 6.
The # key can be used to print a range of numbers, for example 1, #, 5 would print all images from 1 to 5.
• You can enter up to 12 characters
(including commas) for the image numbers you want to print.
e
Do one of the following:
After you have chosen all the images you want to print, press OK to
choose your settings. Go to step f.
If you have already chosen your settings, press Color Start.
f
Press a or b to choose the type of paper you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
g
Press a or b to choose the paper size you are using, Letter, A4, 4"x6" or
5"x 7".
Press OK.
If you choose Letter or A4, go to h.
If you choose another size, go to i.
If you have finished choosing settings, press Color Start.
h
Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6",
5"x 7", 6"x 8" or Max. Size).
Press OK.
68
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive i
Do one of the following:
To choose the number of copies go
If you have finished choosing settings, press Color Start.
j
Enter the number of copies you want.
Press OK.
k
Press Color Start to print.
The printing positions when using Letter are shown below.
1
3"x 4"
2
3.5"x 5"
3
4"x 6"
4
5"x 7"
5
6"x 8"
6
Max. Size
DPOF printing
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
When the memory card (Memory Stick
®
,
Memory Stick Pro™, SD, SDHC or xD-Picture Card™) with DPOF information is put into your machine, you can print the chosen image easily.
a
Firmly insert the memory cards into the proper slot.
SD Card Active
11
Press (Photo Capture). b
Press a or b to choose Print Images.
Press OK.
c
If there is a DPOF file on the card, the
LCD will show:
DPOF Print:Yese d
Press a or b to choose
DPOF Print:Yes. Press OK.
e
Press a or b to choose the type of paper you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
11
69
Chapter 11 f
Press a or b to choose the paper size you are using, Letter, A4, 4"x6" or
5"x 7".
Press OK.
If you chose Letter or A4, go to g.
If you chose another size, go to h.
If you have finished choosing settings, press Color Start.
g
Press a or b to choose the print size
(3"x 4", 3.5"x 5", 4"x 6",
5"x 7", 6"x 8" or Max. Size).
Press OK.
h
Press Color Start to print.
Note
When using DPOF printing the print quality, brightness, contrast, cropping and borderless settings are not available.
An invalid DPOF file can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem.
For instructions on how to delete or recreate the print order, refer to your camera manufacturer’s support website or accompanying documentation.
PhotoCapture Center
®
print settings
11
These settings will remain until you change them again.
Print quality
a
Press Menu, 4, 1.
b
Press a or b to choose Normal or
Photo.
Press OK.
c
Press Stop/Exit.
Paper Options
11
11
Paper Type
a
Press Menu, 4, 2.
b
Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
c
Press Stop/Exit.
11
Paper Size
a
Press Menu, 4, 3.
b
Press a or b to choose the paper size you are using, Letter, A4, 4"x6" or
5"x 7".
Press OK.
c
Press Stop/Exit.
11
70
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
Print Size
This setting is available only when you choose Letter or A4 in the paper size setting.
11 a
Press Menu, 4, 4.
b
Press a or b to choose the print size you are using, 3"x 4", 3.5"x 5",
4"x 6", 5"x 7", 6"x 8" or
Max. Size.
Press OK.
c
Press Stop/Exit.
Adjusting Brightness and
Contrast and Color
Brightness
a
Press Menu, 4, 5.
b
Press a or b to make a lighter or darker print.
Press OK.
c
Press Stop/Exit.
11
Contrast
You can choose the contrast setting. More contrast will make an image look sharper and more vivid.
11 a
Press Menu, 4, 6.
b
Press a or b to increase or decrease the contrast.
Press OK.
c
Press Stop/Exit.
11
Cropping
If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cropped.
The default setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting,
turn Borderless to Off. (See Borderless
a
Press Menu, 4, 7.
b
Press a or b to choose Off (or On).
Press OK.
c
Press Stop/Exit.
Cropping: On
11
11
Cropping: Off
11
11
71
Chapter 11
Borderless printing
This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.
a
Press Menu, 4, 8.
b
Press a or b to choose Off (or On).
Press OK.
c
Press Stop/Exit.
11
Print Date
You can print the date if it is already in the data on your photo. The date will be printed on the lower right corner. If the data doesn’t have the date information, you cannot use this function.
a
Press Menu, 4, 9.
b
Press a or b to choose On (or Off).
Press OK.
c
Press Stop/Exit.
Note
The DPOF setting on your camera must be turned off to use the Print Date feature.
11
Scan to a memory card or USB Flash memory drive
11
You can scan black & white and color documents into a memory card or USB Flash memory drive. Black and white documents will be stored in PDF (*.PDF) or TIFF file formats (*.TIF). Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The default setting is
Color 150 dpi and the default file format is PDF. File names default to the current date that you set using the control panel keys. (For details, see the Quick Setup Guide.) For example, the fifth image scanned on July 1,
2009 would be named 07010905.PDF. You can change the color and quality.
Quality
Color 150 dpi
Color 300 dpi
Color 600 dpi
B/W 200x100 dpi
B/W 200 dpi
Selectable File
Format
JPEG / PDF
JPEG / PDF
JPEG / PDF
TIFF / PDF
TIFF / PDF a
Insert a Memory Stick
®
, Memory Stick
Pro™, SD, SDHC, xD-Picture Card™ or
USB Flash memory drive into your machine.
WARNING
DO NOT take out the memory card or USB
Flash memory drive while Photo Capture is blinking to avoid damaging the card, USB
Flash memory drive or data stored on the card.
b
Load your document.
c
Press (Scan).
72
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive d
Press a or b to choose
Scan to Media, do one of the following:
To change the quality press OK and
To start scanning press Black Start or Color Start.
e
Press a or b to choose the quality, and
then press OK. (See Changing the
Do one of the following:
To change the file type, go to step f.
To start scanning press Black Start or Color Start.
f
Press a or b to choose the file type and
then press OK. (See Changing the
black & white file format on page 73 and
Changing the color file format on page 73.)
Press Black Start or Color Start.
Changing the image quality
11 a
Press Menu, 4, 0, 1.
b
Press a or b to choose
B/W 200x100 dpi, B/W 200 dpi,
Color 150 dpi, Color 300 dpi or
Color 600 dpi.
Press OK.
c
Press Stop/Exit.
Changing the black & white file format
11 a
Press Menu, 4, 0, 2.
b
Press a or b to choose TIFF or PDF.
Press OK.
c
Press Stop/Exit.
Changing the color file format
11 a
Press Menu, 4, 0, 3.
b
Press a or b to choose JPEG or PDF.
Press OK.
c
Press Stop/Exit.
11
73
Chapter 11
Understanding the
Error Messages
Once you are familiar with the types of errors that can occur while you are using
PhotoCapture Center
®
, you can easily identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been put into the USB direct interface.
Media Error
This message will appear if you put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. To clear this error, take out the memory card.
No File
This message will appear if you try to access a memory card or USB Flash memory drive in the drive (slot) that does not contain a .JPG file.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Media is Full.
This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive.
Unusable Device
This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.)
This message will also appear if you connect a broken device to the USB direct interface.
11
74
12
Printing photos from a camera
12
Printing photos directly from a
PictBridge camera
Your Brother machine supports the
PictBridge standard, allowing you to connect to and print photos directly from any
PictBridge compatible digital camera.
If your camera is using the USB Mass
Storage standard, you can also print photos from a digital camera without PictBridge.
(See Printing photos directly from a digital
camera (without PictBridge) on page 77.)
PictBridge requirements
To avoid errors, remember the following points:
The machine and the digital camera must be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be recognized).
PhotoCapture Center
®
operations are not available when using the PictBridge feature.
12
Setting your digital camera
Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera.
12
12
Depending on your camera some of these settings may not be available.
Camera Menu
Selections
Paper Size
Paper Type
Layout
Print Quality
Print Date
Options
Letter, A4, 4" ×6",
Printer Settings (Default
Plain Paper,
Glossy Paper,
Inkjet Paper,
Printer Settings (Default
-
Borderless: On,
Borderless: Off,
Printer Settings (Default
Normal, Fine,
Printer Settings (Default
On, Off, Printer Settings
(Default setting)
1
2
See DPOF printing on page 76 for more details.
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo using the following settings.
Settings
Paper Size
Paper Type
Layout
Print Quality
Print Date
Options
4" ×6"
Glossy Paper
Borderless: On
Fine
Off
When your camera does not have any menu selections, this setting is also used.
The names and availability of each setting depends on the specification of your camera.
Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.
12
75
Chapter 12
Printing Images
Note
Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera.
a
Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
12
DPOF printing
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.
Note
An invalid DPOF File error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instructions on how to delete or recreate the print order, refer to your camera manufacturer’s support website or accompanying documentation.
12
1
1 USB direct interface b
Turn on the camera.
When the machine has recognized the camera, the LCD shows the following message:
Camera Connected c
Choose the photo you want to print following the instructions from your camera.
When the machine starts printing a photo, the LCD will show Printing.
WARNING
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the
USB direct interface.
76
Printing photos directly from a digital camera (without
PictBridge)
12
If your camera is using the USB Mass
Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera.
(If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 75.)
Note
The name, availability and operation differ among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to USB mass storage mode.
Printing photos from a camera
Printing Images
Note
Remove any memory cards or a USB
Flash memory drive from the machine before connecting a digital camera.
a
Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
12
1
1 USB direct interface b
Turn on the camera.
c
Follow the steps in Printing Photos on page 68.
WARNING
To prevent damage to your machine, do not connect any device other than a digital camera or USB Flash memory drive to the
USB direct interface.
12
77
Chapter 12
Understanding the
Error Messages
Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect a camera that is not using the USB Mass
Storage standard. This message will also appear if you connect a broken device to the USB direct interface.
(For more detailed solutions see Error and
maintenance messages on page 101.)
12
78
Section V
Software
Software features
V
80
13
Software features
The CD-ROM includes the Software User’s
Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
®
)
ControlCenter2 (for Macintosh
®
)
Faxing from your computer
PhotoCapture Center
®
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
(For Windows
®
)
Note
If you have not installed the software, see
Viewing Documentation on page 2.
a
From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
b
Click SOFTWARE USER’S GUIDE from the top menu.
c
Click the heading you would like to view from the list at the left of the window.
(For Macintosh
®
) a
Make sure your Macintosh
®
is turned on. Insert the Brother CD-ROM into your
CD-ROM drive.
b
Double-click the Documentation icon.
c
Double-click your language folder, and then double-click the top.html file.
d
Click SOFTWARE USER’S GUIDE in the top menu, and then click the heading you would like to read from the list at the left of the window.
13
Section VI
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
Glossary
VI
82
A
Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50 ° F and 95° F (10° C and 35° C).
A
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
DO NOT connect your machine to AC power outlets controlled by wall switches or automatic timers.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to AC power outlets controlled by wall switches or automatic timers.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT connect your machine to AC power outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.
• Avoid interference sources, such as other cordless telephone systems or speakers.
A
Safety and Legal
To use the machine safely
Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
A
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
A
83
84
DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
A
85
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)
Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
86
To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
Safety and Legal
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
5 Use only the power cord provided with the machine.
87
A
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.
7 DO NOT allow anything to rest on the power cord. DO NOT place this product where people can walk on the cord.
8 If an extension cord is used with this product, make sure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
9 DO NOT place anything in front of the machine that will block received faxes. DO NOT place anything in the path of received faxes.
10 Wait until pages have exited the machine before picking them up.
11 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
(See Brother numbers on page i.)
12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
A
88
Safety and Legal
13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
14 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool, or in a wet basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.
15 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
A
When programming emergency numbers or making test calls to emergency numbers:
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
A
89
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the
USA only.
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
A
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700 declares, that the products
Product Name: MFC-290C comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
90
Safety and Legal
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Call the dealer or an experienced radio/TV technician for help.
IMPORTANT
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment.
Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
International ENERGY STAR
®
Compliance Statement
The purpose of the International ENERGY STAR
®
Program is to promote the development and popularization of energy-efficient office equipment.
As an ENERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR
®
guidelines for energy efficiency.
A
A
A
91
Legal limitations for copying
Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Internal Revenue Stamps (canceled or uncanceled)
Selective Service or draft papers
Passports
United States/Canadian Postage Stamps (canceled or uncanceled)
Food Stamps
Immigration Papers
Checks or drafts drawn by Governmental agencies
Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.
A
92
Safety and Legal
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machines Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies.
A
A
93
94
B
Troubleshooting and Routine
Maintenance
B
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
If you are having difficulty with your machine
B
Printing
Difficulty
No printout
Suggestions
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 101.)
If the LCD says Cannot Print and Replace XX Ink (where XX is an
abbreviation of the empty color), see Replacing the ink cartridges on page 110.
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Choose ‘Brother MFC-XXXX (where XXXX is your model name)’, and make sure that ‘Use Printer Offline’ is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may see a print error message on your computer, as the machine pauses during the printing process. The error message will disappear after the machine re-starts printing.
B
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Poor print quality
Suggestions
Check the print quality. (See Checking the print quality on page 115.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows
®
or Printing and Faxing for
Macintosh
®
in the Software User's Guide on the CD-ROM and Paper Type on page 20.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges stay usable for up to two years if kept in their original packaging.)
White horizontal lines appear in text or graphics.
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
If you are using generic ink, use Genuine Brother Innobella™ Ink.
Try using the recommended types of paper. (See Acceptable paper and other print
The recommended environment for your machine is between 68 ° F to 91° F (20° C to 33 ° C).
Clean the print head. (See Cleaning the print head on page 115.)
Make sure you are using Brother Original ink cartridges.
The machine prints blank pages.
Try using the recommended types of paper. (See Acceptable paper and other print
Clean the print head. (See Cleaning the print head on page 115.)
Make sure you are using Brother Original ink cartridges.
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 116.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 8.)
Make sure the Jam Clear Cover is closed properly.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
Smudged stain at the top center of the printed page.
Smudged stain at the right or left corner of the printed page.
Printing appears dirty or ink seems to run.
Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings.
Make sure you are using the proper types of paper. (See Acceptable paper and
other print media on page 13.) Don't handle the paper until the ink is dry.
Stains appear on the reverse side or at the bottom of the page.
The machine prints dense lines on the page.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of the printer driver.
Make sure you are using Brother Original ink cartridges.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
Make sure you are using Brother Original ink cartridges.
Make sure you are using the paper support flap. (See Loading paper and other
Check Reverse Order in the Basic tab of the printer driver.
B
95
Printing (continued)
Difficulty
The printouts are wrinkled.
Cannot perform ‘Page Layout’ printing.
Print speed is too slow.
Photo paper does not feed properly.
Machine feeds multiple pages
Printed pages are not stacked neatly.
Machine does not print from Adobe
Illustrator.
Suggestions
In the printer driver Basic tab, click Color Settings, and uncheck Bi-Directional
Printing for Windows
®
or Bi-Directional Printing for Macintosh
®
.
Make sure you are using Brother Original ink cartridges.
Check that the paper size setting in the application and in the printer driver are the same.
Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Basic tab.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User's Guide on the CD-ROM.)
When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller on page 114.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
Check that more than two types of paper are not loaded in the paper tray at any one time.
Make sure you are using the paper support flap. (See Loading paper and other
Try to reduce the print resolution. (See Printing for Windows
®
or Printing and
Faxing for Macintosh ® in the Software User's Guide on the CD-ROM.)
Printing Received Faxes
Difficulty
Condensed print and white streaks across the page or the top and bottom of sentences are cut off.
Suggestions
You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in black & white.
Replace the color ink cartridges that are empty or nearly empty, and then ask the
other person to send the color fax again. (See Replacing the ink cartridges on page 110.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 37.)
Left and Right margins are cut off or a single page is printed on two pages.
96
Troubleshooting and Routine Maintenance
Telephone Line or Connections
Difficulty
Dialing does not work. (No dial tone)
The machine does not answer when called.
Suggestions
Check that the machine is plugged in and switched on.
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
Change Tone/Pulse setting. (See Quick Setup Guide.)
Send a fax manually and wait to hear the fax receiving tones before you press
Black Start or Color Start. (See Sending a fax manually on page 31.)
Make sure the machine is in the correct receiving mode for your setup. (See
Choose the correct Receive Mode on page 33.) Check for a dial tone. If possible,
call your machine to hear it answer. If there is still no answer, check that the telephone cord is plugged into the telephone wall jack and the LINE jack of the machine. If there is no ringing when you call your machine, ask your telephone company to check the line.
Receiving Faxes
Difficulty
Cannot receive a fax
Suggestions
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
Make sure the machine is in the correct receiving mode for your setup. (See
Choose the correct Receive Mode on page 33.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference on page 100.)
Sending Faxes
Difficulty
Cannot send a fax
Suggestions
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
Make sure that the Fax
key is illuminated. (See Entering Fax mode
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports on page 54.)
Transmission Verification Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues, ask the telephone company to check your telephone line.
Poor fax send quality.
If you often get transmission errors due to possible interference on the telephone line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 100.)
Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 113.)
Vertical black lines when sending.
If the copy you made shows the same problem, clean the scanner. (See Cleaning
B
97
Handling Incoming Calls
Difficulty
The machine ‘Hears’ a voice as a
CNG Tone.
Suggestions
If Easy Receive is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive Off. ( See Easy
Sending a Fax Call to the machine. If you answered at the machine, press Black Start and hang up at once. If you answered on an external or extension telephone, press your Fax Receive Code
(default setting is l51). When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and it signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate telephone line with no custom features is recommended.
Menu Setting Difficulties
Difficulty
The machine beeps when you try to access the Setup Send or Setup
Receive menu.
Suggestions
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Send or Setup Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy
Make sure that the Copy
key is illuminated. (See Entering Copy mode
Vertical streaks appear in copies
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
Try using the scanner glass. (See Using the scanner glass on page 17.)
Poor copy results when using the
ADF
Vertical black line appears in copies
Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner on page 113.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
98
Troubleshooting and Routine Maintenance
Scanning Difficulties
Difficulty
TWAIN/WIA errors appear when starting to scan.
OCR does not work.
Poor scanning results when using the ADF.
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
Try increasing the scanner resolution.
Try using the scanner glass. (See Using the scanner glass on page 17.)
Software Difficulties
Difficulty
Cannot install software or print
‘Device Busy’
Cannot print images from
FaceFilter Studio.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
PhotoCapture Center
®
Difficulties
Difficulty
Removable Disk does not work properly.
Cannot access Removable Disk from Desktop icon.
Suggestions
1 Have you installed the Windows ® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB cable.
2 Take out the memory card or USB Flash memory drive and put it back in again.
3 If you have tried ‘Eject’ from within Windows ® , take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.)
Make sure that you have correctly inserted the memory card or USB Flash memory drive.
B
99
Dial Tone
Setting the dial tone to Detection will shorten the dial detect pause.
a
Press Menu, 0, 5.
b
Press a or b to choose Detection or
No Detection.
Press OK.
c
Press Stop/Exit.
B
Telephone line interference
If you are having problems sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.
a
Press Menu, 2, 0, 2.
b
Press a or b to choose Normal (or
Basic(for VoIP)).
Basic(for VoIP) reduces the modem speed to 9600 bps. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed.
Normal sets the modem speed at
14400 bps. (Default)
Press OK.
c
Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is only available for color fax sending.
B
100
Troubleshooting and Routine Maintenance
Error and maintenance messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
B
Error Message Cause
B&W Print Only One or more of the color ink cartridges are empty.
While this message appears on the
LCD, each operation works in the following way:
Printing
If you click Grayscale in the
Advanced tab of the printer driver you can use the machine as a black & white printer for approximately four weeks depending on the number of pages you print.
Copying
If the paper type is set to
Plain Paper, Inkjet Paper or Transparency you can make copies in black & white.
Faxing
If the paper type is set to
Plain Paper, Inkjet Paper or Transparency the machine will receive and print faxes in black & white.
If a sending machine has a color fax, the machine’s
‘handshake’ will ask that the fax be sent as black & white.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will stop all print operations. If you unplug the machine, or take out the empty ink cartridge, you cannot use the machine until you change to a new ink cartridge.
Action
Replace the empty ink cartridge. (See Replacing
the ink cartridges on page 110.)
B
101
Error Message Cause
Cannot Detect You installed a new ink too quickly and the machine couldn’t detect it.
If you are using genericink the machine cannot detect the ink cartridge.
Cannot Print
Replace XX Ink
An ink cartridge is not installed properly.
One or more of the ink cartridges are empty. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the machine's ‘handshake’ will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax.
Clean Unable XX The machine has a mechanical problem.
—OR—
A foreign object such as a clip or ripped paper is in the machine.
Action
Take out the new ink cartridge and re-install it slowly until it clicks.
Use a new Genuine Brother Innobella ® Ink. If the error message is not cleared, call Brother
Customer Service.
Take out the new ink cartridge and re-install it slowly until it clicks.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 110.)
Open the scanner cover and look on the left, middle and right hand side under the covers for foreign objects and paper scraps. If the error
message continues, see Transferring your faxes
or Fax Journal report on page 106 before
disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Firmly close the ink cartridge cover until it clicks.
Close Ink Cover The ink cartridge cover is not completely closed.
Comm.Error
Poor telephone line quality caused a communication error.
Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.
Lift the scanner cover and then close it again.
Cover is Open The scanner cover is not closed completely.
Data Remaining Print data is left in the machine's memory.
Disconnected The other person or other person's fax machine stopped the call.
Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change the
Receive Mode from Manual to another mode.
Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again.
Try to send or receive again.
Set Distinctive Ring to off. (See Turning off
102
Troubleshooting and Routine Maintenance
Error Message Cause
High Temperature The print head is too warm.
Hub is Unusable. A Hub or USB Flash memory drive with Hub has been connected to the
USB direct interface.
Init Unable XX The machine has a mechanical problem.
—OR—
A foreign object such as a clip or ripped paper is in the machine.
Action
Allow the machine to cool down.
A Hub or USB Flash memory drive with Hub are not supported. Unplug the device from the USB direct interface.
Open the scanner cover and look on the left, middle and right hand side under the covers for foreign objects and paper scraps. If the error
message continues, see Transferring your faxes
or Fax Journal report on page 106 before
disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Order a new ink cartridge. You can continue printing until the LCD shows Cannot Print.
(See Ordering accessories and supplies
on page ii and Replacing the ink cartridges on page 110.)
Ink Low Black
Ink Low Yellow
Ink Low Cyan
Ink Low Magenta
Low Temperature The print head is too cold.
Media Error
One or more ink cartridges are running out of ink. If a sending machine has a color fax, your machine’s ‘handshake’ will ask that the fax is sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black
& white fax.
The memory card is either corrupted, improperly formatted, or there is a problem with the memory card.
Media is Full. The memory card or USB flash memory drive you are using already contains 999 files.
Allow the machine to warm up.
Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.
Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files. Try deleting unused files to free some space and try again.
If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 43.)
No Caller ID There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company.
No Cartridge An ink cartridge is not installed properly.
No File The memory card or USB Flash memory drive in the media drive does not contain a .JPG file.
Take out the new ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
Put the correct memory card or USB Flash memory drive into the slot again.
B
103
Error Message Cause
No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.
Action
Do one of the following:
Refill the paper in the paper tray, and then press Black Start or Color Start.
The paper is jammed in the machine.
Remove the paper and load it again and then press Black Start or Color Start (See
Loading paper and other print media on page 8.)
Remove the jammed paper by following the
steps in Printer jam or paper jam on page 107.
Verify the number and try again.
No Response/Busy The number you dialed does not answer or is busy.
Not Registered You tried to access a Speed Dial number that is not programmed.
Set up the Speed Dial number. (See Storing
Speed Dial numbers on page 51.)
Fax sending or copy operation in progress Out of Memory The machine's memory is full.
Paper Jam
The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents.
Press Stop/Exit and wait until the other operations in progress finish and then try again.
Delete unused files from your memory card or
USB Flash memory drive to make some free space and then try again.
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of the machine) and pull out the jammed paper by
following the steps in Printer jam or paper jam on page 107.
Make sure the paper length guide is set to the paper side.
Print Unable XX The machine has a mechanical
Replace XX Ink
Cannot Print problem.
—OR—
A foreign object such as a clip or ripped paper is in the machine.
Open the scanner cover and look on the left, middle and right hand side under the covers for foreign objects and paper scraps. If the error
message continues, see Transferring your faxes
or Fax Journal report on page 106 before
disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 110.)
One or more of the ink cartridges are empty. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the machine's ‘handshake’ will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax.
104
Troubleshooting and Routine Maintenance
Error Message Cause
Scan Unable XX The machine has a mechanical problem.
—OR—
A foreign object such as a clip or ripped paper is in the machine.
Unusable Device
Disconnect device from front connector.
Turn the machine off & on by pressing On/Off button on control panel.
Unusable Device
Please Disconnect
USB Device.
A broken device has been connected to the USB direct interface.
A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface.
(For more information, visit us at http://solutions.brother.com.)
Wrong Paper Size Paper is not the correct size.
Action
Open the scanner cover and look on the left, middle and right hand side under the covers for foreign objects and paper scraps. If the error
message continues, see Transferring your faxes
or Fax Journal report on page 106 before
disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again.
Unplug the device from the USB direct interface.
Check that the machine’s Paper Size setting
matches the size of paper in the tray. (See Paper
105
B
Transferring your faxes or Fax
Journal report
B
If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine. (See Transferring faxes
to another fax machine on page 106.)
You can also transfer the Fax Journal report to see if there are any faxes you need to
transfer. (See Transferring faxes to another
Note
If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
Transferring faxes to another fax machine
If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your
station ID in the Quick Setup Guide.)
B a
Press Menu, 9, 0, 1.
b
Do one of the following:
If the LCD shows No Data, there are no faxes left in the machine's memory.
Press Stop/Exit.
If the LCD shows Enter Fax No., enter the fax number to which faxes will be forwarded. c
Press Black Start.
Transferring Fax Journal report to another fax machine
If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your
station ID in the Quick Setup Guide.) a
Press Menu 9, 0, 2.
b
Enter the fax number to which the Fax
Journal report will be forwarded.
c
Press Black Start.
Document jam
Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.
Document is jammed in the top of the
ADF unit
B a
Take out any paper from the ADF that is not jammed.
b
Open the ADF cover.
c
Pull the jammed document up and to the left.
d
Close the ADF cover.
e
Press Stop/Exit.
Note
To avoid document jams close the ADF cover properly by pressing it down gently in the middle.
B
B
106
Document is jammed inside the ADF unit
B a
Take out any paper from the ADF that is not jammed.
b
Lift the document cover.
c
Pull the jammed document out to the left.
Troubleshooting and Routine Maintenance
Printer jam or paper jam
Take out the jammed paper depending on where it is jammed in the machine. a
Pull the paper tray (1) out of the machine.
B
1 b
Pull out the jammed paper (1) and press
Stop/Exit.
d
Close the document cover.
e
Press Stop/Exit.
1 c
Reset the machine by lifting the scanner cover from the front of the machine and then close it.
If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
B
107
d
Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine.
f
Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position.
Make sure that there is no jammed paper left in the corners of the machine under the plastic covers.
1
1 e
Close the Jam Clear Cover.
Make sure the cover is set properly.
CAUTION
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose
any important messages. (See Transferring
your faxes or Fax Journal report on page 106.)
108
1
Note
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
• If the print head is at the right corner like the illustration, you cannot move the print head. Press Stop/Exit till print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
Troubleshooting and Routine Maintenance h
Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.
Note
Make sure you pull out the paper support until it clicks.
• If ink gets onto your skin or clothing, immediately wash it off with soap or detergent.
g
Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
1
2 3
B
109
Routine maintenance
B
Replacing the ink cartridges
B
Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.
CAUTION
Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only
Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and obtain premium performance from the
Brother machine, we strongly recommend the use of Genuine Brother Supplies.
a
Open the ink cartridge cover.
If one or more ink cartridges are empty, for example Black, the LCD shows
Cannot Print and
Replace BK Ink.
110 b
Press down to unlock the release lever and take out the ink cartridge for the color shown on the LCD.
c
Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.
d
Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1).
Troubleshooting and Routine Maintenance f
Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover.
1 e
Each color has its own correct position.
Insert the ink cartridge in the direction of the arrow on the label.
g
The machine will automatically reset the ink dot counter.
Note
• If you replaced an ink cartridge, for example Black, the LCD may ask you to verify that it was a brand new one
(Did You Change Blck?). For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No).
• If the LCD shows No Cartridge or
Cannot Detect after you install the ink cartridges, check that the ink cartridges are installed properly.
WARNING
If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned.
B
111
CAUTION
DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
If ink gets on your skin or clothing immediately wash it off with soap or detergent.
If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation.
Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge.
Cleaning the outside of the machine
B
CAUTION
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
DO NOT use cleaning materials that contain ammonia.
DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
Clean the outside of the machine as follows: a
Pull the paper tray (1) completely out of the machine.
B
1 b
Wipe the outside of the machine with a soft cloth to remove dust.
c
Lift the paper tray cover and remove anything that is stuck inside the paper tray.
112
d
Wipe the inside and outside of the paper tray with a soft cloth to remove dust.
Troubleshooting and Routine Maintenance b
In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft lint-free cloth moistened with a non-flammable glass cleaner.
1 e
Close the paper tray cover and put the paper tray firmly back in the machine.
Cleaning the scanner
B a
Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.
1
2
Note
In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your finger tip over the scanner glass and glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the scanner glass and glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
3
2
B
113
Cleaning the machine printer platen
B
WARNING
Be sure to unplug the machine from the AC power outlet before cleaning the printer platen (1).
If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth.
a
Lift the scanner cover until it locks securely into the open position.
b
Clean the machine printer platen (1).
Cleaning the paper pick-up roller
B a
Pull the paper tray completely out of the machine.
b
Unplug the machine from the AC power outlet and open the Jam Clear Cover (1) at the back of the machine.
1 c
Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab.
1
1 d
Close the Jam Clear Cover back.
Make sure the cover is set properly.
e
Put the paper tray firmly back in the machine.
f
Re-connect the power cord.
114
Cleaning the print head
To maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem.
Clean the print head and ink cartridges if you get a horizontal line or blank text in the text or graphics on your printed pages. You can clean Black only, three colors at a time
(Yellow/Cyan/Magenta), or all four colors at once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
B
CAUTION
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
a
Press Menu, 7, 2.
b
Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine will go back to standby mode automatically.
Note
If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service
(See Brother numbers on page i).
Troubleshooting and Routine Maintenance
Checking the print quality
If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the
Print Quality Check Sheet and looking at the nozzle check pattern.
a
Press Menu, 7, 1.
b
Press a or b to choose
Print Quality.
Press OK.
c
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
d
Check the quality of the four color blocks on the sheet.
Is Quality OK?
1.Yes 2.No
e
Do one of the following:
If all lines are clear and visible, press 1 to choose Yes, and go to
If you can see missing short lines as shown below, press 2 to choose No.
OK Poor
B f
The LCD asks you if the print quality is
OK for black and the three colors.
Black OK?
1.Yes 2.No
Press 1 (Yes) or 2 (No).
B
115
g
The LCD asks you if you want to start cleaning.
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print head.
h
After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again and then
i
Press Stop/Exit.
If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color.
After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service (See
CAUTION
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
Note
i
When a print head nozzle is clogged the printed sample looks like this.
After the print head nozzle is cleaned, the horizontal lines are gone.
Checking the print alignment
B
You may need to adjust the print alignment after transporting the machine, or if your printed text becomes blurred or images become faded.
a
Press Menu, 7, 2.
b
Press a or b to choose Alignment.
Press OK.
c
Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
Is Alignment OK?
1.Yes 2.No
d
Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0.
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are the best matches, press 1 (Yes) to finish the Alignment Check, and go to
If another test print number is a better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
116
e
For 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).
600dpi Adjust
Select Best #5 f
For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).
1200dpi Adjust
Select Best #5 g
Press Stop/Exit.
Checking the ink volume
You can check the ink that is left in the cartridge.
a
Press Menu, 7, 3.
b
The LCD shows the ink volume.
c
Press a or b to choose the color you want to check.
d
Press Stop/Exit.
Note
You can check the ink volume from your computer. (See Printing for Windows
®
or
Printing and Faxing for Macintosh
®
in the
Software User's Guide on the CD-ROM.)
B
Troubleshooting and Routine Maintenance
Machine Information
Checking the serial number
You can see the machine’s serial number on the LCD.
a
Press Menu, 6, 1.
1.Serial No.
XXXXXXX b
Press Stop/Exit.
B
B
B
117
Packing and shipping the machine
B
When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, any damage that may occur in transit will not be covered by your warranty.
CAUTION
It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head.
a
Open the ink cartridge cover.
b
Press the lock release lever to release the ink cartridge and take out all the ink
cartridges. (See Replacing the ink
c
Install the green protective part, and then close the ink cartridge cover.
CAUTION
Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2).
1
2
If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the green protective part or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty.
d
Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine.
e
Unplug the machine from the AC power outlet.
f
Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position. Then unplug the interface cable from the machine, if it is connected.
118
g
Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3).
1
2
3
Troubleshooting and Routine Maintenance i
Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton.
Note
If you are returning your machine to
Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.
h
Wrap the machine in the bag and put it in the original carton with the original packing material.
j
Close the carton and tape it shut.
B
119
120
C
Menu and Features
On-screen programming
Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.
Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
C
Menu table
You can program your machine without the
User’s Guide by using the Menu table that
begins on page 122. These pages list the
menu selections and options.
Press Menu followed by the menu numbers to program your machine.
For example, to set beeper volume to Low.
a
Press Menu, 1, 4, 2.
b
Press a or b to choose Low.
c
Press OK.
d
Press Stop/Exit.
C
Memory storage
Even if there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings
(such as Contrast, Overseas mode, and so on) will be lost. You may have to reset the date and time.
C
Menu keys
Access the menu.
Go to the next menu level.
Accept an option.
Go back to the previous menu level.
Delete an incorrect letter when you need to enter text into the machine.
Scroll through the current menu level.
Go back to the previous menu level.
Exit the menu.
C
C
To access the menu mode: a
Press Menu.
b
Choose an option.
Press 1 for General Setup menu.
Press 2 for Fax menu.
Press 3 for Copy menu.
Press 0 for Initial Setup.
You can scroll more quickly through each menu level by pressing a or b for the direction you want.
c
Press OK when that option appears on the LCD.
The LCD will then show the next menu level.
d
Press a or b to scroll to your next menu selection.
e
Press OK.
When you finish setting an option, the
LCD shows Accepted.
f
Press Stop/Exit.
Menu and Features
C
121
Menu Table
The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk.
C
Choose & OK Choose & OK to accept to exit
Main Menu Submenu
1.General Setup 1.Mode Timer
2.Paper Type
Menu Selections
—
—
Options
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Off
Plain Paper*
Inkjet Paper
Brother BP71
3.Paper Size —
Other Glossy
Transparency
Letter*
Legal
A4
A5
4"x6"
The factory settings are shown in Bold with an asterisk.
Descriptions
Sets the time to return to
Fax mode.
Sets the type of paper in the paper tray.
Page
Sets the size of the paper in the paper tray.
122
Menu and Features
Main Menu
1.General Setup
(Continued)
Submenu
4.Volume
Menu Selections
1.Ring
2.Beeper
3.Speaker
5.Auto Daylight —
6.PwrOff Setting —
Options
Off
Low
Med*
High
Off
Low*
Med
High
Off
Low
Med*
High
On
Off*
7.LCD Contrast —
8.Sleep Mode —
Light
Dark*
1 Min
2 Mins
3 Mins
5 Mins
10 Mins*
30 Mins
60 Mins
The factory settings are shown in Bold with an asterisk.
Descriptions
Adjusts the ring volume.
Adjusts the volume level of the beeper.
Adjusts the speaker volume.
Fax Receive:On
Fax Receive:Off*
Change this setting to On if you want the machine to change automatically for
Daylight Saving Time.
Customizes the On/Off key to receive faxes even in off mode.
Adjusts the contrast of the
LCD.
You can choose how long the machine will remain idle before it goes into sleep mode.
Page
C
123
Main Menu
2.Fax
Submenu
1.Setup Receive
(In Fax mode only)
Menu Selections
1.Ring Delay
3.Easy Receive
Options
00
01
02
03
04*
2.F/T Ring Time 20 Secs*
30 Secs
40 Secs
70 Secs
On*
Off
4.Remote Codes On* ( l 51, #51)
Off
Descriptions
Sets the number of rings before the machine answers in Fax Only or
Fax/Tel mode.
Page
Sets the F/T pseudo/double-ring time in Fax/Tel mode.
2.Setup Send
(In Fax mode only)
5.Auto Reduction On*
1.Contrast
Off
Auto*
Light
Dark
2.Fax Resolution Standard*
Fine
S.Fine
3.Real Time TX
Photo
Next Fax Only
On
Off*
4.Overseas Mode On
Off*
0.Glass ScanSize A4
Letter*
The factory settings are shown in Bold with an asterisk.
Receives fax messages without pressing Start.
Allows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off. You can personalize these codes.
Cuts the size of incoming faxes.
Changes the lightness or darkness of faxes you send.
Sets the default resolution for outgoing faxes.
Sends a fax without using the memory.
If you are having problems sending faxes overseas, set this to on.
Adjusts the scan area of the scanner glass to the size of the document.
124
Menu and Features
Main Menu
2.Fax
(Continued)
3.Copy
Submenu Menu Selections
3.Report Setting 1.Transmission
Options
On
On+Image
Off*
Off+Image
2.Journal Period Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
4.Remaining
Jobs
—
Every 24 Hours
Every 2 Days
Every 7 Days
—
Descriptions
Sets initial setup for
Transmission Verification
Report and Fax Journal.
0.Miscellaneous 1.TX Lock
2.Compatibility
3.Distinctive
4.Caller ID
—
Normal*
Basic(for VoIP)
Off*
Set (On)
Display#*
Print Report
1.Quality
2.Brightness
—
—
Fast
Normal*
Best
-nnnno+
-nnnon+
3.Contrast
—
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
The factory settings are shown in Bold with an asterisk.
Checks which jobs are in the memory and lets you cancel chosen jobs.
Stops unauthorized users from changing the machine’s current settings.
Adjusts the equalization for transmission problems.
Uses the Telephone
Company’s Distinctive
Ring subscriber service to register the ring pattern with the machine.
View or print a list of the last 30 Caller IDs stored in the memory.
Chooses the Copy resolution for your type of document.
Adjusts the brightness for copies.
Adjusts the contrast for copies.
Page
C
125
Main Menu Submenu Menu Selections
4.PhotoCapture 1.Print Quality —
2.Paper Type
3.Paper Size
4.Print Size
5.Brightness
6.Contrast
7.Cropping
8.Borderless
—
—
—
—
—
—
—
9.Print Date —
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
On*
Off
Options
Normal
Photo*
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
4"x6"*
5"x 7"
Letter
A4
3"x 4"
3.5"x 5"
4"x 6"
5"x 7"
6"x 8"
Max. Size*
-nnnno+
On*
Off
On
Off*
The factory settings are shown in Bold with an asterisk.
Descriptions Page
Choose the print quality.
Choose the paper and paper type.
Choose the paper size.
Choose the print size.
(Appears when A4 or
Letter is chosen in the
Paper Size menu.)
Adjusts the brightness.
Adjusts the contrast.
Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping.
Expands the printable area to fit the edges of the paper.
Prints the date on your photo.
126
Menu and Features
Main Menu
4.PhotoCapture
(Continued)
Submenu Menu Selections
0.Scan to Media 1.Quality
Options
B/W 200x100 dpi
B/W 200 dpi
Color 150 dpi*
Color 300 dpi
Color 600 dpi
2.B/W File Type TIFF*
5.Print Reports 1.Transmission —
2.Help List
3.Quick Dial
4.Fax Journal —
5.User Settings —
6.Machine Info. 1.Serial No.
7.Ink
1.Test Print
3.ColorFile Type PDF*
—
—
—
—
JPEG
—
—
—
—
—
—
Descriptions
Selects the Scan resolution for your type of document.
Selects the default file format for black and white scanning.
Selects the default file format for colour scanning.
Prints a Transmission
Verification Report for your last transmission.
Prints the Help List so you can see at-a-glance how to quickly program your machine.
Lists name and numbers stored in the Speed Dial memory, in numerical order.
Lists information about the last incoming and outgoing faxes.
(TX means Transmit.)
(RX means Receive.)
Lists your settings.
Lets you check the serial number of your machine.
Lets you check the print quality or alignment.
2.Cleaning
3.Ink Volume
—
—
Print Quality
Alignment
Black
Color
All
—
Lets you clean the print head.
Lets you check the available ink volume.
The factory settings are shown in Bold with an asterisk.
Page
C
127
Main Menu Submenu
0.Initial Setup 1.Receive Mode —
2.Date&Time
3.Station ID
4.Tone/Pulse
(Canada only)
5.Dial Tone
0.Local Language
(US only)
(Canada only)
Menu Selections
—
—
—
—
—
—
Options
Fax Only*
Fax/Tel
External TAD
Manual
—
Fax:
Name:
Tone*
Pulse
Detection
No Detection*
English*
Spanish
English*
French
The factory settings are shown in Bold with an asterisk.
Descriptions
Choose the receive mode that best suits your needs.
Page
Puts the date and time on the LCD and in headings of faxes you send.
Set your name and fax number to appear on each page you fax.
Choose the dialing mode.
See
Quick
Setup
Guide.
You can shorten the dial tone detect pause.
Allows you to change the
LCD language for your country.
See
Quick
Setup
Guide.
Allows you to change the
LCD language for your country.
128
Menu and Features
Entering Text
When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.
By pressing the proper dial pad key repeatedly, you can access the character you want.
C
C
Press
Key
2
3
4
5
6
7
8
9 one time
A
D
G
J
M
P
T
W two times
B
E
H
K
N
Q
U
X three times
C
F
I
L
O
R
V
Y four times
2
3
4
5
6
S
8
Z
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters.
Making corrections
If you entered an incorrect letter and want to change it, press d to move the cursor under the incorrect character. Then press Clear/Back. Re-enter the correct character. You can also back up and insert letters.
Repeating letters
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor to the right before you press the key again.
Special characters and symbols
Press l, # or 0, and then press d or c to move the cursor under the special character or symbol you want. Then press OK to choose it.
Press l for
Press # for
Press 0 for
(space) ! ” # $ % & ’ ( ) + , - . / m
: ; < = > ? @ [ ] ^ _
For USA : À Á É Ó Í Ú Ñ Ü 0
For Canada : É À È Ê Î Ç Ë Ö 0
129
130
D
Specifications
General
Printer Type
Print Method
Inkjet
Black:
Color:
Piezo with 94 × 1 nozzle
Piezo with 94 × 3 nozzles
Memory Capacity 32 MB
LCD (liquid crystal display) 16 characters × 1line
Power Source AC 100 to 120V 50/60Hz
Power Consumption Off Mode: Average 1.1 W
Sleep Mode:
Standby:
Operating:
Average 3 W
Average 4.5 W
Average 24 W
D
D
Specifications
Dimensions
14.8 in.
(375 mm)
7.1 in.
(180 mm)
15.4 in.
(390 mm)
16.1 in.
(410 mm)
14.6 in.
(370 mm)
18.1 in.
(460 mm)
1
Weight
Noise
Temperature
Humidity
ADF (automatic document feeder)
Paper Tray
17.2 lb (7.8 kg)
Operating:
Operating:
Best Print Quality:
Operating:
50 ° F to 95° F (10 to 35° C)
68 ° F to 91° F (20 to 33° C)
20 to 80% (without condensation)
Best Print Quality:
Up to 15 pages
20 to 80% (without condensation)
Recommended Environment for Best Results:
Temperature: 68 ° F - 86° F (20° C - 30° C)
Humidity: 50% - 70%
Paper: [20 lb (80 g/m
2
)] A4 or Letter size
100 Sheets [20 lb (80 g/m
2
)]
This depends on printing conditions.
D
131
Print media
Paper Input
Paper Output
Paper Tray
Paper type:
Plain paper, inkjet paper (coated paper), glossy photo
Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS_B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Photo 4”
× 6”, Index card and Post card 3 .
Width: 4 in. (100mm) - 8.5 in. (215.9mm)
Length: 6 in. (150mm) - 14.0 in. (355.6mm)
For more details, see Paper weight, thickness and
Maximum paper tray capacity:
Approx. 100 sheets of 20 lb (80 g/m
2
) plain paper
Up to 50 sheets of 20 lb (80 g/m
2
) plain paper (face up print
delivery to the output paper tray)
1
2
3
Use only transparencies recommended for inkjet printing.
For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging.
See Paper type and size for each operation on page 15.
D
132
Fax
Compatibility
Coding System
Modem Speed
Document Size
Scanning Width
Printing Width
Gray scale
Contrast Control
Resolution
Speed Dial
Groups
ITU-T Group 3
MH/MR/MMR/JPEG
Automatic Fallback
14,400 bps
ADF Width:
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length:
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
8.2 in. (208 mm)
8.03 in. (204 mm)
256 levels
Automatic/Light/Dark
(manual setting)
Horizontal 203 dot/in. (8 dot/mm)
Vertical
Standard
98 line/in. (3.85 line/mm) (Black)
196 line/in. (7.7 line/mm) (Color)
Fine
196 line/in. (7.7 line/mm) (Black/Color)
Photo
196 line/in. (7.7 line/mm) (Black)
Superfine
392 line/in. (15.4 line/mm) (Black)
40 stations
Up to 6
Specifications
D
D
133
1
2
3
Broadcasting
Automatic Redial
Ring Delay
Communication Source
Memory Transmission
Out of Paper Reception
90 stations
1 time after 5 minutes
0, 1, 2, 3 or 4 rings
Public switched telephone network.
Up to 200
Up to 200
Black & White only
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
134
Copy
Color/Black
Document Size
Multiple Copies
Enlarge/Reduce
Resolution
Specifications
D
Yes/Yes
ADF Width:
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length:
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
Copy Width: Max. 8.26 in. (210 mm) (Letter paper)
Stacks up to 99 pages
Sorts up to 99 pages (Black only)
25% to 400% (in increments of 1%)
(Black)
Scans up to 1200 ×1200 dpi
Prints up to 1200 ×1200 dpi
(Color)
Scans up to 600 ×1200 dpi
Prints up to 600 ×1200 dpi
D
135
PhotoCapture Center
®
Compatible Media
Memory Stick
®
Memory Stick Pro™
(Not available for music data with MagicGate™)
Memory Stick Duo™ with adapter
Memory Stick Micro (M2) with adapter
miniSD™ with adapter microSD with adapter xD-Picture Card™
USB flash memory drive
Up to 1200 ×2400 dpi Resolution
File Extension
(Media Format)
(Image Format)
Number of Files
Folder
Borderless
DPOF, EXIF, DCF
Photo Print: JPEG
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black)
Up to 999 files
(The folder inside a memory card or USB Flash memory drive is also counted.)
File must be in the 4th folder level of the memory card or USB
Flash memory drive.
Letter, A4, Photo 4" ×6", Photo 5"×7"
1
2
5
6
3
4
Memory cards, Adapters and USB Flash memory drive are not included.
SecureDigital (SD) : 16MB to 2GB
SecureDigital High Capacity (SDHC) : 4GB to 8GB xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™ Type M from 256MB to 2GB xD-Picture Card™ Type M
+
1GB and 2GB xD-Picture Card™ Type H from 256MB to 2GB
USB 2.0 standard
USB Mass Storage Class from 16 MB to 8 GB
Support format: FAT 12/FAT16/FAT32
Progressive JPEG format is not supported.
See Paper type and size for each operation on page 15.
D
136
PictBridge
Compatibility
Interface
Specifications
D
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001
Visit http://www.cipa.jp/pictbridge for more information
PictBridge (USB) Port
D
137
Scanner
1
2
Color/Black
TWAIN Compliant
WIA Compliant
Color Depth
Resolution
Document Size
Scanning Width
Gray scale
Yes/Yes
Yes (Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista
®
/Windows Vista
®
x64 Edition)
Mac OS
®
X 10.2.4 or greater
Yes (Windows
®
XP
/Windows Vista
®
)
36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Up to 19200 × 19200 dpi (interpolated)
Up to 1200 × 2400 dpi (optical)
ADF Width : 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length : 5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
Up to 8.26 in. (210 mm)
256 levels
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows ® to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
XP and Windows Vista
®
(resolution up
D
138
Specifications
Printer
D
Printer Driver
Resolution
Printing Width
Borderless
Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista
®
/Windows Vista
®
x64 Edition driver supporting Brother Native Compression mode
Mac OS ® X 10.2.4 or greater: Brother Ink Driver
Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi (Color)
450 × 150 dpi (Black & White)
8.26 in. [8.5 in. (borderless)
Letter, A4, A6, Photo 4" × 6", Index Card, Post Card
1
2
When you set the Borderless feature to On.
See Paper type and size for each operation on page 15.
D
139
Interfaces
USB
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m).
1
2
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.
Third party USB ports are not supported for Macintosh
®
.
D
140
Specifications
Computer requirements
D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System
Version
Supported
PC Software
Functions
PC
Interface
USB
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space to install
For
Drivers
For
Applications
64 MB 256 MB 110 MB 340 MB
Windows
®
Operating
2000
Professional
Printing, PC
,
Scanning,
Removable
Disk
Intel
®
Pentium
®
II or equivalent 128 MB 110 MB 340 MB
XP
XP
Professional
Windows
Vista
64-bit (Intel or AMD64)
Intel
®
®
64 supported CPU
Pentium
4 or equivalent
®
256 MB 512 MB 110 MB 340 MB
512 MB 1 GB 600 MB 530 MB
Macintosh
Operating
®
Mac OS
®
10.2.4 - 10.4.3
Mac OS
10.4.4 or greater
X
®
X
Printing, PC
Scanning,
,
Removable
Disk
Printing, PC
,
Scanning,
Removable
Disk
USB
USB
64-bit (Intel
®
64 or AMD64) supported CPU
PowerPC
G4/G5
PowerPC
G3 350MHz
PowerPC
G4/G5
Intel
®
Core™
Processor
128 MB 256 MB 80 MB
512 MB 1 GB
400 MB
Conditions:
1
Microsoft
®
Internet Explorer 5.5 or greater.
2 For WIA, 1200 x 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 x 19200 dpi.
3 Third party USB ports are not supported.
4
5
6
PC Fax supports black and white only, and does not support Ledger/A3 size paper.
PaperPort™ 11SE supports Microsoft
®
SP4 or higher for Windows
®
2000 and SP2 or higher for XP.
Presto!
®
PageManager
®
on the CD-ROM supports
Mac OS ® X 10.3.9 or higher. For Mac OS ® X
10.2.4-10.3.8 Presto!
® PageManager ® is available as a download from the Brother Solutions Center.
For the latest driver updates, visit http://www.brother.com.
All trademarks, brand and product names are property of their respective companies.
D
141
Consumable items
Ink
Service Life of Ink
Cartridge
Replacement
Consumables
The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.
Starter ink cartridges are in the box. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified number of pages. Starter Cartridge yield is approx. 65% yield of the replacement cartridge.
<Black> LC61BK, <Cyan> LC61C,
<Magenta> LC61M, <Yellow> LC61Y
Black - Approximately 450 pages
Cyan, Magenta,Yellow - Approximately 325 pages
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us at www.brother.com/pageyield.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long lasting" print results.
When you print photo images, Brother recommends Innobella™ glossy photo paper (BP71 series) for high quality. Brilliant prints are made easier with Innobella™ Ink and paper.
D
142
E
Glossary
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF and scanned one page at a time automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic Redial
A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Backup Print
Your machine prints a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure.
Beeper Volume
Volume setting for the beep when you press a key or make an error.
Brightness
Changing the Brightness makes the whole image lighter or darker.
Broadcasting
The ability to send the same fax message to more than one location.
Caller ID
A service purchased from the telephone company that lets you see the number (or name) of the party calling you.
CNG tones
The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.
Coding method
Method of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the receiving machine has the same capability.
Communication error (Comm. Error)
An error during fax sending or receiving, usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.
Contrast
Setting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.
Distinctive Ring
A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother machine uses the new number to simulate a dedicated fax line.
Dual Access
Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax.
Easy Receive
Enables your machine to respond to CNG tones if you interrupt a fax call by answering it.
E
143
ECM (Error Correction Mode)
Detects errors during fax transmission and resends the pages of the fax that had an error.
Extension telephone
A telephone using the same line as your fax but plugged into a separate wall jack.
External telephone
A telephone that is plugged into the EXT jack of your machine.
F/T Ring Time
The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Fax Journal
Lists information about the last 200 incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code (l 5 1) when you answer a fax call on an extension or external telephone.
Fax tones
The signals sent by sending and receiving fax machines while communicating information.
Fax/Tel
You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device
(TAD).
Fine resolution
Resolution is 203 × 196 dpi. It is used for small print and graphs.
Gray scale
The shades of gray available for copying, scanning and faxing photographs.
Group number
A combination of Speed Dial numbers that are stored in a Speed Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that you can use to program your machine when you do not have the User's Guide with you.
Innobella™
Innobella™ is a range of genuine consumables offered by Brother. For best quality results Brother recommends
Innobella™ Ink and Paper.
Journal Period
The pre-programmed time period between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display)
The display screen on the machine that shows interactive messages during
On-Screen Programming and shows the date and time when the machine is idle.
Manual fax
When you lift the handset of your external telephone or press Hook you can hear the receiving fax machine answer before you press Black Start or Color Start to begin sending.
Menu mode
Programming mode for changing your machine's settings.
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
11SE with OCR or
Presto!
®
PageManager
®
software application converts an image of text to text you can edit.
Out of Paper Reception
Receives faxes into the machine's memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines.
144
Pause
Allows you to place a 3.5 second delay in the dialing sequence while you are dialing using the dial pad or you are storing
Speed Dial numbers. Press
Redial/Pause as many times as needed for longer pauses.
Photo resolution (B&W only)
A resolution setting that uses varying shades of gray for the best representation of photographs.
PhotoCapture Center
®
Allows you to print digital photos from your digital camera at high resolution for photo quality printing.
PictBridge
Allows you to print photos directly from your digital camera at high resolution for photo quality printing.
Pulse (Canada only)
A form of rotary dialing on a telephone line.
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
Real Time Transmission
When memory is full, you can send faxes in real time.
Remaining jobs
You can check which jobs are waiting in memory and cancel jobs individually.
Resolution
The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo.
Ring Delay
The number of rings before the machine answers in Fax Only and Fax/Tel mode.
Ring Volume
Volume setting for the machine's ring.
Glossary
Scan to Media
You can scan a black & white or color document into a memory card or USB
Flash memory drive. Black & white images can be in TIFF or PDF file format and color images can be in PDF or JPEG file format.
Scanning
The process of sending an electronic image of a paper document into your computer.
Search
An electronic, numerical or alphabetical listing of stored Speed Dial and Group numbers.
Speed Dial
A pre-programmed number for easy dialing. You must press the
(Speed Dial), #, and the two digit code, and Black Start or Color Start to start the dialing process.
Standard resolution
203 × 97 dpi. It is used for regular size text and quickest transmission.
Station ID
The stored information that appears on the top of faxed pages. It includes the sender's name and fax number.
Super Fine resolution (B&W only)
392 × 203 dpi. Best for very small print and line art.
TAD (telephone answering device)
You can connect an external device or answering machine to the EXT. jack of your machine.
Telephone Answer Code
(For Fax/Tel mode only)
When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension telephone by pressing this code (# 5 1).
E
145
Temporary settings
You can choose certain options for each fax transmission and copy without changing the default settings.
Tone
A form of dialing on the telephone line used for Touch Tone telephones.
Transmission
The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
Transmission Verification Report
A listing for the last fax sent, that shows its date, time and number.
User Settings
A printed report that shows the current settings of the machine.
146
F
Index
A
Accessories and supplies
ADF (automatic document feeder)
Answering machine (TAD)
connecting
............................................45
Apple
®
Macintosh
®
See Software User's Guide on the
CD-ROM.
..................................................
Automatic fax receive
............................................33
Easy Receive
.....................................37
B
Broadcasting
............................................27
setting up Groups for
............................52
Brother accessories and supplies
Brother numbers
...................................... i
Customer Service
.................................... i
FAQs (frequently asked questions)
product support
........................................ i
service centers (Canada)
service centers (USA)
.............................. i
warranties
.................................... iii
,
,
C
Caller ID
...................................................43
print list
.................................................43
view list
.................................................43
Canceling jobs awaiting redial
...............................31
Cleaning paper pick-up roller
.............................114
print head
............................................115
printer platen
.......................................114
scanner
...............................................113
Connecting external TAD
.........................................44
external telephone
................................48
two-line external TAD or telephone
Consumable items
.................................142
Control panel overview
..............................6
ControlCenter
See Software User's Guide on the
CD-ROM.
.................................................
Copy
Enlarge/Reduce
................................... 58
enter Copy mode
.................................. 56
key
........................................................ 57
multiple
................................................. 56
paper
.................................................... 62
single
.................................................... 56
sort
....................................................... 61
temporary settings
................................ 57
using ADF
............................................ 17
using scanner glass
............................. 17
Copy Options key (copying) paper size
............................................. 62
paper type
............................................ 62
Cordless telephone
................................. 49
Custom Ringing
....................................... 41
Custom telephone features on a single line
........................................................... 98
D
Data Ident-A-Call
..................................... 41
Dialing a pause
................................................ 51
access codes and credit card numbers
......................................... 51
,
Groups
................................................. 27
manual
................................................. 50
Speed Dial
............................................ 50
Direct printing from a non-PictBridge camera
from a PictBridge camera
Distinctive Ring
........................................ 41
setting ring pattern
............................... 42
turning off
............................................. 42
Dual Access
............................................ 30
F
147
E
Easy Receive
...........................................37
Envelopes
...................................10
,
Error messages on LCD
B&W Print Only
...................................101
Cannot Detect
.....................................102
Cannot Print
............................... 102
,
Comm. Error
.......................................102
Ink Low
................................................103
No Cartridge
........................................103
No Paper Fed
......................................104
Not Registered
......................................50
Out of Memory
............................. 30
,
Unable to Clean
..................................102
Unable to Init.
......................................103
Unable to Print
....................................104
Unable to Scan
...................................105
Extension telephone, using
External telephone, connecting
F
Fax codes changing
...............................................49
Fax Receive Code
......................... 37 ,
Remote Activation Code
Remote Deactivation Code
Telephone Answer Code
Fax, from PC
See Software User's Guide on the
CD-ROM.
..................................................
Fax, stand-alone receiving
................................................33
at end of conversation
difficulties
.................................... 94 ,
Easy Receive
.....................................37
F/T Ring Time, setting
from extension telephone
Receive Mode, choosing
reducing to fit on paper
Ring Delay, setting
.............................36
telephone line interference
sending
.................................................26
at end of conversation
Broadcasting
......................................27
canceling from memory
changing scanner glass size
color fax
.............................................27
148 contrast
............................................. 29
enter Fax mode
................................. 26 from ADF ............................................ 26
from memory (Dual Access)
from scanner glass
............................ 26
manual
.............................................. 31
overseas
............................................ 31
Real Time Transmission
Resolution
......................................... 29
telephone line interference
Fax/Tel mode answering at extension telephones
...................................... 48
,
Fax Receive Code
,
Ring Delay
............................................ 36
Telephone Answer Code
,
FCC notices
............................................. 89
G
Gray scale
..................................... 133
,
Groups for Broadcasting
H
Help
LCD messages
................................... 120
using menu keys
............................. 120
Menu Table
................................ 120
,
Hook key, using
......................................... 6
I
Ident-A-Call
............................................. 41
Ident-A-Ring
............................................ 41
Ink cartridges checking ink volume
........................... 117
ink dot counter
.................................... 110
replacing
............................................. 110
Innobella™
............................................ 142
J
Jacks convert to RJ11 jack triplex adapter
....................................46
EXT external telephone
.............................44
TAD (answering machine)
Jams document
............................................106
paper
...................................................107
L
LCD (liquid crystal display)
Contrast
................................................22
M
Macintosh
®
See Software User's Guide on the
CD-ROM.
..................................................
Maintenance, routine
.............................110
replacing ink cartridges
Manual dialing
...................................................50
receive
..................................................33
transmission
..........................................31
Memory Storage
....................................120
Menu Table
............................................120
Mode, entering
Copy
.....................................................56
Fax
........................................................26
PhotoCapture
..........................................6
Scan
........................................................6
Multi-line connections (PBX)
O
Out of Memory message
,
P
Packing the machine
............................. 118
Paper
............................................... 13
,
capacity
................................................ 16
document size
...................................... 26
loading
.................................................... 8
size
................................................. 15
,
size of document
.................................. 17
type
................................................ 15
,
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access
How-to-Guides.
........................................
Personalized Ring
................................... 41
PhotoCapture Center
®
DPOF printing
...................................... 69
from PC
See Software User's Guide on the
CD-ROM.
..............................................
Memory Stick Pro™
............................. 64
Memory Stick
®
..................................... 64
Print Date
............................................. 72
Print settings
Brightness
......................................... 71
Paper type & size
,
Scan to Media
...................................... 72
SecureDigital
........................................ 64
specifications
...................................... 136
xD-Picture Card™
................................ 64
PictBridge
DPOF Printing
...................................... 76
Power failure
......................................... 120
Print area
...................................................... 12
difficulties
....................................... 94
,
drivers
................................................ 139
images
.................................................. 68
improving quality
................................ 115
paper jams
......................................... 107
reports
.................................................. 54
resolution
............................................ 139
specifications
...................................... 139
Printing images
.................................................. 68
on small paper
...................................... 11
See Software User’s Guide on the
CD-ROM.
.................................................
Programming your machine
149
F
Q
Quick Dial access codes and credit card numbers
................................................52
Broadcasting
.........................................27
using Groups
......................................27
Group dial changing
............................................51
setting up Groups for Broadcasting
Search
...................................................50
Speed Dial changing
............................................51
setting up
...........................................51
using
..................................................50
R
Receive Mode
..........................................33
External TAD
.........................................33
Fax Only
................................................33
Fax/Tel
..................................................33
Manual
..................................................33
Redial/Pause
............................................50
Reducing copies
....................................................58
incoming faxes
......................................37
Reports
....................................................53
Caller ID List
.........................................43
Fax Journal
...........................................54
Journal Period
....................................53
Help List
................................................54
how to print
...........................................54
Quick Dial List
.......................................54
Transmission Verification
User Settings
........................................54
Resolution copy
....................................................135
fax
.......................................................133
.....................................................139
scan
....................................................138
setting for next fax
.................................29
Ring Delay, setting
...................................36
RingMaster
...............................................41
S
Safety Instructions
................................... 88
Scanner glass cleaning
.............................................. 113
using
..................................................... 17
Scanning
See Software User's Guide on the
CD-ROM.
..................................................
Serial Number
how to find ...............See inside front cover
Shipping the machine
............................ 118
SimpleBiz Fax & Alternative Number
Ringing
.................................................... 41
Sleep time
............................................... 22
Smart Ring
.............................................. 41
Speed Dial changing
............................................... 51
setting up
.............................................. 51
using
..................................................... 50
T
TAD (telephone answering device), external
........................................33
,
,
connecting
...................................... 44
,
receive mode
........................................ 33
recording OGM
..................................... 45
with two-line jack
.................................. 46
Teen Ring
................................................ 41
Telephone line connections
.......................................... 45
difficulties
.............................................. 97
interference
........................................ 100
multi-line (PBX)
.................................... 47
roll over lines
........................................ 46
two-line telephone system
Temporary copy settings
Text, entering
........................................ 129
special characters
.............................. 129
Transparencies
,
,
150
Troubleshooting
.......................................94
checking ink volume
...........................117
document jam
.....................................106
error messages on LCD
if you are having difficulty
copying
..............................................98
incoming calls
....................................98
®
PhotoCapture Center
printing
...............................................94
printing received faxes
receiving faxes
...................................97
scanning
............................................99
sending faxes
.....................................97
software
.............................................99
telephone line or connections
paper jam
............................................107
print quality
.........................................115
Two-line telephone system
TX Lock turning on/off
.........................................24
V
Voice Mail
................................................40
Volume, setting beeper
...................................................21
ring
........................................................21
speaker
.................................................21
W
Warranties
................................................. iii
Canada
.................................................. vi
Notice-Disclaimer
................................... iii
USA
....................................................... iv
Windows
®
See Software User's Guide on the
CD-ROM.
..................................................
World Wide Web
......................................... i
F
151
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your machine may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your
warranty.
advertisement
Key Features
- Home & office Inkjet Colour printing
- 1200 x 6000 DPI
- A4 30 ppm
- Mono copying Mono scanning Colour faxing
- Direct printing
- USB port
- Internal memory: 32 MB
- 7.8 kg
Related manuals
advertisement
Table of contents
- 16 Using the documentation
- 16 Symbols and conventions used in the documentation
- 16 Accessing the Software User’s Guide
- 16 Viewing Documentation
- 20 Control panel overview
- 22 Loading paper and other print media
- 24 Loading envelopes and post cards
- 25 Removing small printouts from the machine
- 26 Printable area
- 27 Acceptable paper and other print media
- 27 Recommended print media
- 28 Handling and using print media
- 29 Choosing the right media
- 31 Loading documents
- 31 Using the ADF
- 31 Using the scanner glass
- 32 Scannable area
- 33 On/Off key
- 33 Turning the machine off
- 33 Turning the machine on
- 33 Power Off setting
- 34 Mode Timer
- 34 Paper settings
- 34 Paper Type
- 34 Paper Size
- 35 Volume Settings
- 35 Ring Volume
- 35 Beeper Volume
- 35 Speaker Volume
- 36 Automatic Daylight Savings Time
- 36 LCD display
- 36 LCD Contrast
- 36 Sleep Mode
- 37 TX Lock
- 37 Setting and changing the TX Lock password
- 38 Turning TX Lock on/off
- 40 Entering Fax mode
- 40 Faxing from the ADF
- 40 Faxing from the scanner glass
- 41 Faxing A4 size documents from the scanner glass
- 41 Color fax transmission
- 41 Canceling a fax in progress
- 41 Broadcasting (Black & White only)
- 42 Canceling a Broadcast in progress
- 42 Additional sending operations
- 42 Sending faxes using multiple settings
- 43 Contrast
- 43 Changing fax resolution
- 44 Dual access (Black & White only)
- 44 Real time transmission
- 45 Overseas Mode
- 45 Checking and canceling waiting jobs
- 45 Sending a fax manually
- 46 Sending a fax at the end of a conversation
- 46 Out of Memory message
- 47 Choose the correct Receive Mode
- 47 Choosing the Receive Mode
- 49 Using receive modes
- 49 Fax only
- 49 Fax/Tel
- 49 Manual
- 49 External TAD
- 50 Receive mode settings
- 50 Ring Delay
- 50 F/T Ring Time (Fax/Tel mode only)
- 51 Easy Receive
- 51 Additional receiving operations
- 51 Printing a reduced incoming fax
- 51 Receiving a fax at the end of a conversation
- 52 (Black & White only)
- 53 Voice Operations
- 53 Tone or pulse (Canada only)
- 53 Fax/Tel mode when the power key is on
- 53 Fax/Tel mode when the power key is off
- 54 Telephone services
- 54 Voice Mail
- 55 Distinctive Ring
- 57 Caller ID
- 58 Connecting an external TAD (telephone answering device)
- 59 Connections
- 59 Recording an outgoing message (OGM) on an external TAD
- 60 Special line considerations
- 61 Multi-line connections (PBX)
- 62 External and extension telephones
- 62 Connecting an external or extension telephone
- 62 Using external and extension telephones
- 63 Using a non-Brother cordless external telephone
- 63 Using remote codes
- 64 How to Dial
- 64 Manual dialing
- 64 Speed Dialing
- 64 Search
- 64 Fax Redial
- 65 Storing numbers
- 65 Storing a pause
- 65 Storing Speed Dial numbers
- 65 Changing Speed Dial numbers
- 66 Setting up groups for broadcasting
- 66 Dialing access codes and credit card numbers
- 67 Fax reports
- 67 Transmission Verification Report
- 67 Fax Journal (activity report)
- 68 Reports
- 68 How to print a report
- 70 How to copy
- 70 Entering Copy mode
- 70 Making a single copy
- 70 Making multiple copies
- 70 Stop copying
- 71 Copy options
- 72 Changing copy quality
- 72 Enlarging or reducing the image copied
- 73 Making N in 1 copies or a poster (Page Layout)
- 75 Sorting copies using the ADF (Black & White only)
- 75 Adjusting Brightness and Contrast
- 76 Paper options
- 78 Operations
- 78 Printing from a memory card or USB Flash memory drive without a PC
- 78 Scanning to a memory card or USB Flash memory drive without a PC
- 78 from your computer
- 78 Using a memory card or USB Flash memory drive
- 79 Memory cards or a USB Flash memory drive folder structure
- 80 Getting started
- 81 How to print from a memory card or USB Flash memory drive
- 81 Print Index (Thumbnails)
- 82 Printing Photos
- 83 DPOF printing
- 84 print settings
- 84 Print quality
- 84 Paper Options
- 85 Adjusting Brightness and Contrast and Color
- 85 Cropping
- 86 Borderless printing
- 86 Print Date
- 86 Scan to a memory card or USB Flash memory drive
- 87 Changing the image quality
- 87 Changing the black & white file format
- 87 Changing the color file format
- 88 Understanding the Error Messages
- 89 Printing photos directly from a PictBridge camera
- 89 PictBridge requirements
- 89 Setting your digital camera
- 90 Printing Images
- 90 DPOF printing
- 91 Printing photos directly from a digital camera (without PictBridge)
- 91 Printing Images
- 92 Understanding the Error Messages
- 96 Choosing a location
- 97 To use the machine safely
- 102 Important safety instructions
- 103 models sold and used in the United States only.)
- 104 (USA only)
- 105 Industry Canada Compliance Statement (Canada only)
- 105 Compliance Statement
- 106 Legal limitations for copying
- 107 Trademarks
- 108 Troubleshooting
- 108 If you are having difficulty with your machine
- 114 Dial Tone
- 114 Telephone line interference
- 115 Error and maintenance messages
- 120 Transferring your faxes or Fax Journal report
- 120 Document jam
- 121 Printer jam or paper jam
- 124 Routine maintenance
- 124 Replacing the ink cartridges
- 126 Cleaning the outside of the machine
- 127 Cleaning the scanner
- 128 Cleaning the machine printer platen
- 128 Cleaning the paper pick-up roller
- 129 Cleaning the print head
- 129 Checking the print quality
- 130 Checking the print alignment
- 131 Checking the ink volume
- 131 Machine Information
- 131 Checking the serial number
- 132 Packing and shipping the machine
- 134 On-screen programming
- 134 Menu table
- 134 Memory storage
- 134 Menu keys
- 136 Menu Table
- 143 Entering Text
- 144 General
- 146 Print media
- 151 PictBridge
- 152 Scanner
- 153 Printer
- 154 Interfaces
- 155 Computer requirements
- 156 Consumable items