Wilbur Curtis Co., Inc.

ALPHA AUTOMATIC

COFFEE BREWERS

S E R V I C E M A N U A L

INCLUDES THE FOLLOWING UNITS:

ALPHA 3X ALPHA 3XR ALPHA 3XL

ALPHA 2X ALPHA 1X ALPHA 6X

Table of Contents

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Coffee Requirements . . . . . . . . . . . . .

1

Coffee Brewing . . . . . . . . . . . . . . . . . .

2

Maintenance & Cleaning . . . . . . .

3

Trouble Shooting . . . . . . . . . . . . . . .

Illustrated Parts, Alpha 3X . . . . . . .

4 - 5

6 - 7

Parts List Alpha 3X . . . . . . . . . . . . . .

8 - 9

Parts List Alpha 3XR, 3XL, 2X, 6X . .

9

Illustrated Parts, Alpha 3XR & 3XL . . .

10

Illustrated Parts, Alpha 2X . . . . . . . . .

Illustrated Parts, Alpha 6X . . . . . . . . .

11

11

Wiring Diagram, Alpha 3X, 3XR, 3XL 12

Wiring Diagram, Alpha 2X . . . . . . . . .

13

Wiring Diagram, Alpha 1X . . . . . . . . .

Warranty . . . . . . . . . . . . . .

14

Back Cover

Carton Contents

Qty

25

1

1

1

Item Part Nº

Automatic Coffee Brewer . . . . . . . . . . .

Brewcone . . . . . . . . . . . . . . . . . . . . . . . . .

Paper Filters . . . . . . . . . . . . . . . . . . . . . . . .

Elbow Fitting, 3/8 X 1/4 Flare . . . . . . . . . .

Alpha

WC-3621

CR-10

WC-2401

WILBUR CURTIS CO., INC.

6913 Acco St., Montebello, CA 90640-5403 USA

Phone: 800/421-6150 Fax: 323-837-2410

Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00P PST) E-Mail: [email protected]

Web Site: www.wilburcurtis.com

-

ALPHA X

The Alpha X series of automatic coffee brewers require installation to be in compliance with all local water and electrical power codes. The Alpha is designed to brew 12 cups at a time. The Alpha 3X, 3XL and 3XR have three warmer plates that allow up to three decanters to be kept at serving temperature. The hot water faucet lets you draw hot water for tea, instant soups, chocolate drinks or cup meals - even during brew cycle.

WARMER PLATES

WATER LEVEL

PROBE

THERMOSTAT

DUMP VALVE

HOT WATER

FAUCET

SPRAY HEAD

BREW CONE

HEATING TANK

12 CUP DECANTER

WATER INLET

VALVE

WARMER PLATE

Figure 1. Alpha Brewing System, Basic Components.

SET-UP INSTRUCTIONS

1. WATER CONNECTION: A 3/8" NPT x 1/4" flare elbow fitting is supplied with this brewer for the water line connection. Use 1/4" copper tubing and flare nut to hook up your water source behind the machine. It is important to use a good water filter in the system before water enters the

Alpha brewer.

CAUTION: Do not connect this brewer to hot water line. Inlet valve is not rated for hot water! Do not connect to water softener system.

2. Remove the top cover and lid from the heating tank. By hand, fill heating tank with water until heating element is submerged.

3. Locate the thermostat (see figure 1). Twist the thermostat stem clockwise as far as it will go.

4. Replace the heating tank lid and top cover.

5. Plug the power cord into a 115 VAC electrical outlet.

6. Turn on power at the ON/OFF power switch (front panel). At this time, if the heating tank was not completely filled, the automatic liquid level control will refill the tank.

7. Allow about fifteen minutes for the water in the heating tank to come up to proper temperature.

The READY TO BREW light will turn on when the initial warm-up has completed. The unit is now ready to brew. Because water expands when heated, there may be a slight overflow discharge at this time.

8. Although this brewer has been thoroughly tested and cleaned at the factory, we suggest that you run several brewcycles of just hot water to flush the water lines of any air that may affect brew volume.

COFFEE REQUIREMENTS

The Alpha coffee brewer will produce excellent results using most grades of coffee available from your coffee distributor. Coffee suppliers can provide coffee in convenient pre-measured envelopes.

The Alpha coffee brewer is designed for ground coffee; freeze dried or liquid coffee products will not work.

The Wilbur Curtis Company manufactures bulk coffee dispensers (Models

MCD-7 or MCD-7G) that consistently dispense ground coffee in selected amounts.

Figure 2. MCD-7G Coffee

Dispenser

[ 1 ]

COFFEE BREWING

1. Place a paper filter into the brew cone.

Pour ground coffee into the filter.

2. Slide the brew cone into place. When pushed in against the stop, the brewcone fits into the slide rails and centers it under the sprayhead.

3. Place a clean coffee decanter on the warmer plate.

4. To start brewing, push in the momentary brew switch, located on the front panel. The brew cycle will take approximately three minutes to complete.

5. The warmer plates keep the coffee at serving temperature.

To activate the warmers, push the desired warmer switch, located on the front panel.

WARNING

TO HELP AVOID PERSONAL INJURY: l FOLLOW ALL BREWING AND WARMING INSTRUCTIONS.

l HOT COFFEE! ALLOW BREWCONE TO FINISH DRIPPING.

l USE ONLY CURTIS APPROVED ACCESSORIES.

[ 2 ]

MAINTENANCE & CLEANING OF BREWER

Regular and preventive maintenance is essential in keeping your Alpha system looking and working like new.

CAUTION When cleaning your Alpha System, do not use cleansers, bleach liquids, powders or any

other substance that contains chlorine. These products promote corrosion and will pit the stainless

steel. USE OF THESE PRODUCTS WILL VOID WARRANTY.

PREVENTIVE MAINTENANCE

1. Remove the sprayhead from the brewer and clean it once a week or more often in heavy lime areas.

2. Clean the faucet seat cup and replace it if cracked or leaking.

3. The inside of the heating tank should be de-limed at least every six months and more often in areas with especially hard water.

CLEANING

Using a daily routine of cleaning the external parts of the Alpha brewing system should maintain its new appearance and better tasting coffee.

1. Wipe off any spills, dust or debris from the exterior surfaces.

2. Clean the outside of the brewer with stainless steel polish. Coarser agents may scratch the machine.

3. Slide out brew cone. Rinse thoroughly with clean water.

4. Remove the sprayhead and clean. Clean around the dome area, wiping with a non-toxic cleaner.

5. Clean the brew cone rails with a damp cloth or brush.

6. Dry thoroughly with a clean cloth.

[ 3 ]

TROUBLE SHOOTING

ANY SERVICE DONE ON THIS UNIT MUST BE PERFORMED BY A QUALIFIED SERVICE

TECHNICIAN.

PROBLEM: Water does not flow into heating tank...

Water line turned off or water filter clogged.

POSSIBLE CAUSE SOLUTION

Disconnect the water line and test for water flow.

Coil on Water Inlet Valve has burnt out.

Grounded Water Level Probe.

Turn machine off. Disconnect wires from water inlet coil terminals and connect a power cord to the terminals. Plug into a 115V outlet to verify that water flows through when plugged in and stops when cord is disconnected. If the valve does not respond to this test, valve is defective. Replace valve or coil.

When water in the heating tank is below the probe tip, the tank should be refilling. Pull wire off the probe terminal. If water starts flowing into the tank, probe may be grounded.

Clean or replace probe.

To reduce the recurrence of grounding, tightly wrap probe with Teflon tape to 1/8" from tip.

Defective Liquid Level Control (LLC) board.

Remove ORANGE wire from probe terminal. Do not allow wire to touch any electrical parts. Test voltage at terminals of Water Inlet Coil. This should read 110 to 220 Volts. If there is no voltage, go to LLC Board. Check board for loose connections or a bad ground. If this is okay, board is defective. Replace LLC Board.

PROBLEM: Water is overflowing from the heating tank

POSSIBLE CAUSE

Defective Water Inlet Valve.

SOLUTION

Turn power off. Observe water level in tank. If water continues to fill tank, the valve may need cleaning or you may have a defective valve. Clean out or replace valve.

Lime deposits on Probe.

Loose or ungrounded Liquid Level

Control (LLC) board.

Pull wire off from probe terminal. Touch the metal side of water tank with connector end of wire. If water stops flowing, probe needs cleaning or replacement.

Liquid Level Control board must be securely grounded to it's mounting bracket. Check for loose connections. Make sure there is no voltage present at the inlet valve terminals. If voltage is present, replace LLC board.

[ 4 ]

PROBLEM: water in tank does not get hot...

POSSIBLE CAUSE

Thermostat turned off.

SOLUTION

Check the thermostat to make sure stem is turned all the way to the right.

Burned out Heating Element.

If thermostat is on (closed) you should read 110/120 volts at the element terminals. Voltage present at these points but no heat, indicates the element is burned out. Replace it.

PROBLEM: Water does not spray over coffee...

POSSIBLE CAUSE

Clogged Spray Head

SOLUTION

Remove the spray head from the brewer and inspect for obstructions. Clean and reinstall.

No water in Heating Tank.

Defective Brew Switch.

Defective Timer.

Burned out Dump Valve.

Remove tank lid. Determine if there is water in the tank. Follow instructions on page 3, Problem: Water does not flow into Heating

Tank.

Check the brew switch for continuity between terminals 1 (white wire) and 2 (blue wire). While pressing the switch. If there is no continuity or if you have to push the switch three or four times to read any continuity. Replace the brew switch.

When the timer is activated by the Brew Switch you should read 110 to 120 volts across terminals 6 and A of the timer. The RED wire on terminal 6 supplies power to open the Dump Valve. If you can't read any voltage across the two terminals, replace the timer.

Check the dump valve coil using a volt meter on the dump valve terminals. If it is showing 110 to 120 volts but valve does not actuate, valve is defective; replace the valve.

[ 5 ]

ALPHA 3X

ILLUSTRATED PARTS

THIS FIGURE (AND FIG. 4.) SHOW THE

ALPHA 3X. ALL OTHER ALPHAS ARE

SIMILAR EXCEPT WHERE DETAILED

(FIG. 5, 6 & 7).

Figure 3. Illustrated Parts List, Main View (Alpha 3X Shown).

[ 6 ]

ALPHA

ILLUSTRATED PARTS

Figure 4. Illustrated Parts List, Detail Bubbles (Alpha 3X Shown).

[ 7 ]

29

ALPHA Parts List

INDEX

NUMBER

37

38

39

40

41

31

32

33

34

35

43

44

45

46

48

49

26

27

28

29

30

21

22

23

24

25

16

17

18

19

20

11

12

13

14

15

6

7

8

9

10

1

2

3

4

5

PART

NUMBER

WC-1411

WC-5819

WC-3621

CR-10

WC-3503

WC-1408

WC-1200

WC-2401

WC-4616

WC- 826L

WC- 608

WC-4380

WC-4329

WC-4525

WC-6207

WC-37102

WC-4201

WC-6732

WC-6234

WC-54031

WC-54032

WC-43014

WC-4543

WC-4211

WC-4212

WC-29015

WC-29009

WC-38310

WC-6205

WC- 517

WC-4505

WC-2977

WC-4320

WC-2922

WC- 604

WC-4436

WC-3958

WC- 130

WC- 129

WC- 128

WC- 202

WC-1809

WC-1806

WC-5477

WC-4213

WC-2936

DESCRIPTION

LABEL, "CAREFUL HOT SURFACE" . . . . . . . . . . . . . . . .

COVER, TOP WARMER DECK . . . . . . . . . . . . . . . . . . . .

THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SCREW, 8-32 x 1/2 PHILLIPS . . . . . . . . . . . . . . . . . . . . .

FITTING, SPRAYHEAD . . . . . . . . . . . . . . . . . . . . . . . . .

O' RING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SLEEVE, BY-PASS, INCL. SCREW . . . . . . . . . . . . . . . . .

TIMER, BREW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SCREW, 4x3/8 PHIL PAN HEAD . . . . . . . . . . . . . . . . . . . .

LABEL, TOP SWITCH PANEL, ALPHA 3 . . . . . . . . . . . . . .

SWITCH, ON/OFF, WHITE . . . . . . . . . . . . . . . . . . . . . . .

SWITCH, WARMER, RED . . . . . . . . . . . . . . . . . . . . . . .

SWITCH, BREW, GREEN . . . . . . . . . . . . . . . . . . . . . . . .

LIGHT, BREW READY, 120V . . . . . . . . . . . . . . . . . . . . . .

FAUCET, HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . .

SEAT CUP, SILICONE . . . . . . . . . . . . . . . . . . . . . . . . . .

COVER, FRONT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LOCK NUT 5/8" BRASS . . . . . . . . . . . . . . . . . . . . . . . . .

SPRAYHEAD, RED . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BUSHING, 5/8" SNAP-IN . . . . . . . . . . . . . . . . . . . . . . . .

COVER, BOTTOM . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BREW CONE, UNIVERSAL (STANDARD) . . . . . . . . . . . . .

FILTER PAPER, 12 CUP (BOX OF 1,000) . . . . . . . . . . . . .

FOOT, RUBBER, 3/8 - 16 STUD . . . . . . . . . . . . . . . . . . .

CORD GRIP, STRAIN RELIEF, 7/8" . . . . . . . . . . . . . . . . .

POWER CORD, 120V . . . . . . . . . . . . . . . . . . . . . . . . . .

ELBOW, 1/4 x 3/8, FLARE . . . . . . . . . . . . . . . . . . . . . . .

SCREW, 1/4-20x½ PHILLIPS PAN HEAD SS . . . . . . . . . . .

VALVE, INLET 1 GPM, 120V 10W . . . . . . . . . .

LIQUID LEVEL CONTROL BOARD . . . . . . . . . . . . . . . . . .

SHOCK GUARD, LLC . . . . . . . . . . . . . . . . . . . . . . . . . .

LOCK WASHER, EXTERNAL #8 . . . . . . . . . . . . . . . . . . . .

SCREW, 8-32x¼ PHILLIPS TRUSS HD SS . . . . . . . . . . . . .

UPPER WARMER DECK UNIT . . . . . . . . . . . . . . . . . . .

KIT, WARMER ELEMENT 100W 120V . . . . . . . . . . . . . . . . .

NUT, KEP, 8-32, ZINC . . . . . . . . . . . . . . . . . . . . . . . . . .

STRAP FOR WARMER PLATE . . . . . . . . . . . . . . . . . . . . .

WARMER PLATE ASSEMBLY (ITEM Nº 35 THRU 38) . . . .

HEATING TANK WITH FITTINGS . . . . . . . . . . . . . . . . .

TANK, ASSY HEATING W/FITTINGS & HTNG ELMNTS 120V

GASKET, HEATING TANK . . . . . . . . . . . . . . . . . . . . . . .

SCREW, 8-32 x 1" SLOTTED HEX SS . . . . . . . . . . . . . . .

NUT, 3/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

NUT, 5/8" JAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

FITTING, BARBED OVERFLOW . . . . . . . . . . . . . . . . . . .

FITTING, BARBED INLET . . . . . . . . . . . . . . . . . . . . . . .

[ 8 ]

INDEX

NUMBER

54

55

56

57

58

59

60

50

51

52

53

61

62

63

ALPHA 3X Parts List

PART

NUMBER

WC-5502

WC-2938

WC-4394

WC-4306

WC- 917-04

WC-5409

WC-43058

WC-3685

WC-5310

WC-3765L

WC- 829

WC- 889

WC- 411

WC-3763

DESCRIPTION

PROBE, WATER LEVEL . . . . . . . . . . . . . . . . . . . . .

FITTING, 1/8" HEX FOR WATER LEVEL PROBE . . . . . .

SHOCK GUARD FOR HEATING ELEMENT . . . . . . . . . .

WASHER, 9/16" I.D. TEFLON . . . . . . . . . . . . . . . . . .

HEATING ELEMENT, 120V, 1450W . . . . . . . . . . . . .

CLIP, THERMOSTAT CAPILLARY . . . . . . . . . . . . . . .

PLUG, TANK DRAIN PP RED . . . . . . . . . . . . . . . . . . . . . . .

INSULATION, WRAP ALPHA. . . . . . . . . . . .

TUBING, SILICONE, 5/16" I.D. . . . . . . . . . . . . . . . . .

KIT, INLET VALVE REPAIR . . . . . . . . . . . . . .

WASHER, FLOW . . . . . . . . . . . . . . . . . . . . . . . . . . .

VALVE, DUMP LEFT 120V 12W . . . . . . . . . . . . . . . .

COIL FOR DUMP VALVE (WC-821) . . . . . . . . . . . . . .

KIT, DUMP VALVE FOR WC889

ALPHA 3XR, 3XL, 2X, 6X. PAGE 9, 10, 11.

64

65

66

67

68

70

71

72

WC-6206

WC-5820

WC-39096

WC-6224

WC-39039

WC-6642

WC-6666

WC-5895

COVER, ALPHA 3XR & 3XL TOP . . . . . . . . . . . . . .

COVER, ALPHA 3XR & 3XL BOTTOM . . . . . . . . . . . .

LABEL, ALPHA 3XR & 3XL SWITCH PANEL . . . . . . . .

COVER, ALPHA 2X TOP . . . . . . . . . . . . . . . . . . . . . .

LABEL, ALPHA 2X SWITCH PANEL . . . . . . . . . . . . . . .

COVER, ALPHA 6X TOP . . . . . . . . . . . . . . . . . . . . . .

COVER, ALPHA 6X FRONT . . . . . . . . . . . . . . . . . . . .

COVER, ALPHA 6X BOTTOM . . . . . . . . . . . . . . . . . . .

[ 9 ]

ALPHA 3XR &

ALPHA 3XL

THIS FIGURE ILLUSTRATES THE DIFFERENCES

BETWEEN THE ALPHA 3XR/L AND THE ALPHA

3X. THE ALPHA 3XR/L HAS A PLAIN TOP COVER

AND A WIDE BOTTOM COVER. THE LABELING

ON THE SWITCH PANEL IS ALSO DIFFERENT.

64

8

ALPHA 3XL

66

65

Figure 5. Illustrated Parts, Alpha 3XR & 3XL.

[ 10 ]

ALPHA 3XR

ALPHA 2X

THIS FIGURE ILLUSTRATES THE DIFFERENCES

BETWEEN THE ALPHA 2X AND THE ALPHA 3X.

THE ALPHA 2X HAS ONLY TWO WARMERS, A

DIFFERENT TOP COVER AND TWO WARMER

SWITCHES ON THE SWITCH PANEL.

67

68

ALPHA 6X

THE ALPHA 6X IS BASICALLY AN

ALPHA 3XR AND AN ALPHA 3XL

LINKED TOGETHER.

THIS FIGURE ILLUSTRATES THE

DIFFERENCES BETWEEN THE

ALPHA 6X AND THE ALPHA 3X.

THE ALPHA 6X HAS A TOTAL OF

SIX WARMERS, A LARGER TOP

COVER, CENTER COVER, AND

BOTTOM COVER.

Figure 6. Illustrated Parts, Alpha 2X.

70

71

2

Figure 8. Illustrated Parts, Alpha 6X.

[ 11 ]

DRWN.

F. Nunez

APPVD.

DATE

8/4/97

WIRES

2+GND

PHASE

Single

HZ

VOLTS

60

120

WIRING DIAGRAM

AMPS WATTS

14.8

1780

MODELS

ALPHA-3X -10

ALPHA-3XL & 3XR -10

REV.

C

FRONT WARMER

WHITE

BROWN

OFF/ON

BLK

SWITCH

2

BLK

1 BLK

FRONT

WARMER

SWITCH

2

1

3

3 WHT

TOP

REAR

WARMER

SWITCH

BLK 2

1

3

WHT

BOTOM

WARMER

SWITCH

BLK 2

1

3

REAR WARMER

SWITCH

WHT

BREW

2

1

3

L

TIMER

YEL

2 B 6 A

RED

DUMP

VALVE

LIQUID

LEVEL

CONTROL

T4

T3

T2

T1

BLK

ORANGE

PROBE

WHITE

BOTTOM

WARMER

1450W HEATING

ELEMENT

INLET

VALVE

WHT

THERMOSTAT

WHT

PWR

CORD

Figure 9. Alpha-3X -10, Wiring Diagram

[ 12 ]

DRWN.

CHKD.

APPVD.

DATE

8/4/97

WIRES

2+GND

PHASE

Single

HZ

VOLTS

60

120

AMPS

14.2

WD-AL2X-10

WATTS

1700

MODEL

ALPHA 2X -10

OFF/ON

SWITCH

2

1

BLK

FRONT

WARMER

SWITCH

BLK

2 BLK

1

3 3 WHT

TOP FRONT WARMER

WHT

BOTTOM

WARMER

SWITCH

2

1

3 WHT

BREW

SWITCH

2

1

3

L

THERMOSTAT

TIMER

DUMP

VALVE

YEL

RED

2 B 6 A

REV.

C

1450W

HEATING

ELEMENT

PROBE

T4

WATER

LEVEL

CONTROL

T3

T2

T1

ORG

WHT

BLK

WHT

WHT

BOTTOM WARMER

PWR

CORD

INLET

VALVE

WHT

Figure 10. Alpha-2X -10, Wiring Diagram

[ 13 ]

DRWN.

CHKD.

APPVD.

DATE

8/4/97

WIRES

PHASE

2+GND

Single

HZ

60

VOLTS

120

AMPS

WD-AL1X-10

WATTS

13.3

1600

MODEL

ALPHA 1X -10

REV.

B

L

OFF/ON

SWITCH

2

1

BLK

3

BLK

2

1

3

WARMER

SWITCH

BREW

SWITCH

2

1

3

THERMOSTAT

TIMER

DUMP

VALVE

T4

WATER

LEVEL

CONTROL

T3

T2

T1

YEL

RED

2 B 6 A

ORG

WHT

BLK

PROBE

1450W

HEATING

ELEMENT

WHT

PWR

CORD

INLET

VALVE

WHT

BOTTOM

WARMER

WHT

Figure 11. Alpha-1X -10, Wiring Diagram

[ 14 ]

THIS PAGE

INTENTIONALLY

LEFT BLANK

Product Warranty Information

The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal use. The following limited warranties and conditions apply:

3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.

2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing.

1 Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.

Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or

40,000 pounds of coffee, whichever comes first. Stainless Steel components are warranted for two (2) years from date of purchase against leaking or pitting and replacement parts are warranted for ninety (90) days from date of purchase or for the remainder of the limited warranty period of the equipment in which the component is installed.

All in-warranty service calls must have prior authorization. For Authorization, call the Technical Support Department at 1-

800-995-0417. Effective date of this policy is April 1, 2003.

Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.

CONDITIONS & EXCEPTIONS

The warranty covers original equipment at time of purchase only. The Wilbur Curtis Company, Inc., assumes no responsibility for substitute replacement parts installed on Curtis equipment that have not been purchased from the

Wilbur Curtis Company, Inc. The Wilbur Curtis Company will not accept any responsibility if the following conditions are not met. The warranty does not cover and is void under the following circumstances:

1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.

2) Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local electrical, mechanical and plumbing codes.

3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equip- ment.

4) Improper water supply: This includes, but is not limited to, excessive or low water pressure, and inadequate or fluctuating water flow rate.

5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and tempera- ture adjustments are the responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.

6) Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.

7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is not responsible for variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s recommendations.

8) Replacement of items subject to normal use and wear: This shall include, but is not limited to, light bulbs, shear disks, “0” rings, gaskets, silicone tube, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and whipper propellers.

9) Repairs and/or Replacements are subject to our decision that the workmanship or parts were faulty and the defects showed up under normal use. All labor shall be performed during regular working hours. Overtime charges are the responsibility of the owner. Charges incurred by delays, waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the equipment. This includes institutional and correctional facilities. The Wilbur Curtis Company will allow up to 100 miles, round trip, per inwarranty service call.

RETURN MERCHANDISE AUTHORIZATION: All claims under this warranty must be submitted to the Wilbur Curtis

Company Technical Support Department prior to performing any repair work or return of this equipment to the factory.

All returned equipment must be repackaged properly in the original carton. No units will be accepted if they are

damaged in transit due to improper packaging. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN

MERCHANDISE AUTHORIZATION (RMA). RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING

LABEL. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis

Technical Support Department to find an agent near you.

WILBUR CURTIS CO., INC.

6913 Acco St., Montebello, CA 90640-5403 USA

Phone: 800/421-6150 Fax: 323-837-2410

Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00P PST) E-Mail: [email protected]

Web Site: www.wilburcurtis.com

8/06 . F-2049. rev A