Juniper Networks J-Series Network Router Administration Guide


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Juniper Networks J-Series Network Router Administration Guide | Manualzz

J-series™ Services Router

Administration Guide

Release 9.1

Juniper Networks, Inc.

1194 North Mathilda Avenue

Sunnyvale, California 94089

USA

408-745-2000

www.juniper.net

Part Number: 530-023932-01, Revision 1

This product includes the Envoy SNMP Engine, developed by Epilogue Technology, an Integrated Systems Company. Copyright © 1986-1997, Epilogue

Technology Corporation. All rights reserved. This program and its documentation were developed at private expense, and no part of them is in the public domain.

This product includes memory allocation software developed by Mark Moraes, copyright © 1988, 1989, 1993, University of Toronto.

This product includes FreeBSD software developed by the University of California, Berkeley, and its contributors. All of the documentation and software included in the 4.4BSD and 4.4BSD-Lite Releases is copyrighted by the Regents of the University of California. Copyright © 1979, 1980, 1983, 1986, 1988,

1989, 1991, 1992, 1993, 1994. The Regents of the University of California. All rights reserved.

GateD software copyright © 1995, the Regents of the University. All rights reserved. Gate Daemon was originated and developed through release 3.0 by

Cornell University and its collaborators. Gated is based on Kirton’s EGP, UC Berkeley’s routing daemon (routed), and DCN’s HELLO routing protocol.

Development of Gated has been supported in part by the National Science Foundation. Portions of the GateD software copyright © 1988, Regents of the

University of California. All rights reserved. Portions of the GateD software copyright © 1991, D. L. S. Associates.

This product includes software developed by Maker Communications, Inc., copyright © 1996, 1997, Maker Communications, Inc.

Juniper Networks, the Juniper Networks logo, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. JUNOS and JUNOSe are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,

6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

J-series™ Services Router Administration Guide

Release 9.1

Copyright © 2008, Juniper Networks, Inc.

All rights reserved. Printed in USA.

Revision History

April 2008—Revision 1

The information in this document is current as of the date listed in the revision history.

YEAR 2000 NOTICE

Juniper Networks hardware and software products are Year 2000 compliant. The JUNOS software has no known time-related limitations through the year

2038. However, the NTP application is known to have some difficulty in the year 2036.

SOFTWARE LICENSE

The terms and conditions for using this software are described in the software license contained in the acknowledgment to your purchase order or, to the extent applicable, to any reseller agreement or end-user purchase agreement executed between you and Juniper Networks. By using this software, you indicate that you understand and agree to be bound by those terms and conditions. Generally speaking, the software license restricts the manner in which you are permitted to use the software and may contain prohibitions against certain uses. The software license may state conditions under which the license is automatically terminated. You should consult the license for further details. For complete product documentation, please see the Juniper Networks Web site at www.juniper.net/techpubs.

ii ■

End User License Agreement

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■ iii

7. Ownership. Juniper and Juniper's licensors, respectively, retain ownership of all right, title, and interest (including copyright) in and to the Software, associated documentation, and all copies of the Software. Nothing in this Agreement constitutes a transfer or conveyance of any right, title, or interest in the Software or associated documentation, or a sale of the Software, associated documentation, or copies of the Software.

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N. Mathilda Ave., Sunnyvale, CA 94089, ATTN: General Counsel. You may obtain a copy of the GPL at http://www.gnu.org/licenses/gpl.html, and a copy of the LGPL at http://www.gnu.org/licenses/lgpl.html.

15. Miscellaneous. This Agreement shall be governed by the laws of the State of California without reference to its conflicts of laws principles. The provisions of the U.N. Convention for the International Sale of Goods shall not apply to this Agreement. For any disputes arising under this Agreement, the Parties hereby consent to the personal and exclusive jurisdiction of, and venue in, the state and federal courts within Santa Clara County, California. This Agreement constitutes the entire and sole agreement between Juniper and the Customer with respect to the Software, and supersedes all prior and contemporaneous agreements relating to the Software, whether oral or written (including any inconsistent terms contained in a purchase order), except that the terms of a separate written agreement executed by an authorized Juniper representative and Customer shall govern to the extent such terms are inconsistent or conflict with terms contained herein. No modification to this Agreement nor any waiver of any rights hereunder shall be effective unless expressly assented to in writing by the party to be charged. If any portion of this Agreement is held invalid, the Parties agree that such invalidity shall not affect the validity of the remainder of this Agreement. This Agreement and associated documentation has been written in the English language, and the Parties agree that the English version will govern. (For Canada: Les parties aux présentés confirment leur volonté que cette convention de même que tous les documents y compris tout avis qui s'y rattaché, soient redigés en langue anglaise. (Translation: The parties confirm that this Agreement and all related documentation is and will be in the English language)).

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Abbreviated Table of Contents

Part 1

About This Guide

Configuring a Services Router for Administration

Chapter 1 Managing User Authentication and Access

Chapter 2 Setting Up USB Modems for Remote Management

Chapter 3 Configuring SNMP for Network Management

Chapter 4 Configuring the Router as a DHCP Server

Chapter 5 Configuring Autoinstallation

Chapter 6 Automating Network Operations and Troubleshooting

Part 2

Part 3

Monitoring a Services Router

Chapter 7 Monitoring the Router and Routing Operations

Chapter 8 Monitoring Events and Managing System Log Files

Chapter 9 Configuring and Monitoring Alarms

Managing Services Router Software

Chapter 10 Performing Software Upgrades and Reboots

Chapter 11 Managing Files

Part 4

Part 5

Diagnosing Performance and Network Problems

Chapter 12 Using Services Router Diagnostic Tools

Chapter 13 Configuring Packet Capture

Chapter 14 Configuring RPM Probes

Index

Index

209

253

267

291

101

155

165

179

199

xv

3

29

47

63

81

89

Abbreviated Table of Contents

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J-series™ Services Router Administration Guide vi ■

Table of Contents

About This Guide xv

Objectives ......................................................................................................xv

Audience .......................................................................................................xv

How to Use This Guide .................................................................................xvi

Document Conventions ...............................................................................xvii

Related Juniper Networks Documentation ..................................................xviii

Documentation Feedback .............................................................................xxi

Requesting Technical Support ......................................................................xxi

Part 1

Chapter 1

Configuring a Services Router for Administration

Managing User Authentication and Access 3

User Authentication Terms ..............................................................................3

User Authentication Overview .........................................................................4

User Authentication ..................................................................................4

User Accounts ...........................................................................................4

Login Classes ............................................................................................5

Permission Bits ...................................................................................5

Denying or Allowing Individual Commands .......................................7

Template Accounts ...................................................................................7

Before You Begin .............................................................................................8

Managing User Authentication with Quick Configuration ................................8

Adding a RADIUS Server for Authentication ..............................................8

Adding a TACACS+ Server for Authentication ..........................................9

Configuring System Authentication .........................................................10

Adding New Users ..................................................................................11

Managing User Authentication with a Configuration Editor ...........................12

Setting Up RADIUS Authentication ..........................................................12

Setting Up TACACS+ Authentication ......................................................13

Configuring Authentication Order ...........................................................15

Controlling User Access ..........................................................................16

Defining Login Classes ......................................................................16

Creating User Accounts ....................................................................17

Setting Up Template Accounts ................................................................18

Creating a Remote Template Account ..............................................19

Creating a Local Template Account ..................................................20

Recovering the Root Password ......................................................................21

Securing the Console Port .............................................................................23

Table of Contents

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J-series™ Services Router Administration Guide

Chapter 2

Chapter 3

Accessing Remote Devices with the CLI ........................................................24

Using the telnet Command .....................................................................24

Using the ssh Command .........................................................................25

Configuring Password Retry Limits for Telnet and SSH Access ......................26

Setting Up USB Modems for Remote Management 29

USB Modem Terms .......................................................................................29

USB Modem Overview ..................................................................................30

USB Modem Interfaces ...........................................................................30

How a Services Router Initializes USB Modems ......................................31

USB Modem Connection and Configuration Overview ............................32

Before You Begin ...........................................................................................33

Connecting the USB Modem to the Services Router's USB Port .....................33

Configuring USB Modem Interfaces with a Configuration Editor ....................33

Configuring a USB Modem Interface (Required) ......................................33

Configuring a Dialer Interface (Required) ................................................35

Configuring Dial-In (Required) ................................................................36

Configuring CHAP on Dialer Interfaces (Optional) ...................................37

Connecting to the Services Router from the User End ...................................39

Configuring a Dial-Up Modem Connection at the User End .....................39

Connecting to the Services Router from the User End .............................40

Administering USB Modems ..........................................................................40

Modifying USB Modem Initialization Commands ....................................41

Resetting USB Modems ...........................................................................42

Verifying the USB Modem Configuration .......................................................42

Verifying a USB Modem Interface ...........................................................43

Verifying Dialer Interface Configuration ..................................................44

Configuring SNMP for Network Management 47

SNMP Architecture ........................................................................................47

Management Information Base ...............................................................48

SNMP Communities ................................................................................48

SNMP Traps ............................................................................................49

Spoofing SNMP Traps .............................................................................49

SNMP Health Monitor .............................................................................49

Before You Begin ...........................................................................................50

Configuring SNMP with Quick Configuration .................................................50

Configuring SNMP with a Configuration Editor ..............................................54

Defining System Identification Information (Required) ...........................54

Configuring SNMP Agents and Communities (Required) .........................55

Managing SNMP Trap Groups (Required) ................................................56

Controlling Access to MIBs (Optional) .....................................................57

Verifying the SNMP Configuration .................................................................58

Verifying SNMP Agent Configuration ......................................................58

Verifying SNMP Health Monitor Configuration ........................................59

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Table of Contents

Chapter 4

Chapter 5

Chapter 6

Table of Contents

Configuring the Router as a DHCP Server 63

DHCP Terms .................................................................................................63

DHCP Overview ............................................................................................64

DHCP Options ........................................................................................65

Compatibility with Autoinstallation .........................................................65

Conflict Detection and Resolution ...........................................................65

Interface Restrictions ..............................................................................65

Before You Begin ...........................................................................................66

Configuring the DHCP Server with Quick Configuration ................................66

Configuring the DHCP Server with a Configuration Editor .............................72

Verifying a DHCP Server Configuration .........................................................75

Displaying a DHCP Server Configuration ................................................75

Verifying the DHCP Binding Database ....................................................76

Verifying DHCP Server Operation ...........................................................77

Displaying DHCP Statistics ......................................................................79

Configuring Autoinstallation 81

Autoinstallation Terms ..................................................................................81

Autoinstallation Overview .............................................................................82

Supported Autoinstallation Interfaces and Protocols ...............................82

Typical Autoinstallation Process on a New Services Router .....................83

Before You Begin ...........................................................................................84

Configuring Autoinstallation with a Configuration Editor ...............................85

Verifying Autoinstallation ..............................................................................86

Verifying Autoinstallation Status .............................................................86

Automating Network Operations and Troubleshooting 89

Defining and Enforcing Configuration Rules with Commit Scripts .................89

Commit Script Overview .........................................................................89

Enabling Commit Scripts ........................................................................90

Disabling Commit Scripts ........................................................................91

Automating Network Management and Troubleshooting with Operation

Scripts .....................................................................................................92

Operation Script Overview ......................................................................92

Enabling Operation Scripts .....................................................................93

Executing Operation Scripts ....................................................................93

Disabling Operation Scripts ....................................................................94

Running Self-Diagnostics with Event Policies .................................................94

Event Policy Overview ............................................................................95

Configuring Event Policies ......................................................................95

Table of Contents

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J-series™ Services Router Administration Guide

Part 2

Chapter 7

Monitoring a Services Router

Monitoring the Router and Routing Operations 101

Monitoring Terms ........................................................................................101

Monitoring Overview ...................................................................................101

Monitoring Tools Overview ...................................................................102

Filtering Command Output ...................................................................105

Before You Begin .........................................................................................106

Using the Monitoring Tools ..........................................................................107

Monitoring System Properties ...............................................................107

Monitoring System Process Information .........................................110

Monitoring the Chassis ..........................................................................111

Monitoring the Interfaces ......................................................................113

Monitoring Routing Information ...........................................................115

Monitoring Route Information ........................................................116

Monitoring BGP Routing Information .............................................117

Monitoring OSPF Routing Information ...........................................119

Monitoring RIP Routing Information ..............................................120

Monitoring DLSw Routing Information ...........................................121

Monitoring Class-of-Service Performance ..............................................123

Monitoring CoS Interfaces ..............................................................123

Monitoring CoS Classifiers ..............................................................124

Monitoring CoS Value Aliases .........................................................125

Monitoring CoS RED Drop Profiles .................................................126

Monitoring CoS Forwarding Classes ...............................................127

Monitoring CoS Rewrite Rules ........................................................128

Monitoring CoS Scheduler Maps .....................................................129

Monitoring MPLS Traffic Engineering Information ................................130

Monitoring MPLS Interfaces ............................................................131

Monitoring MPLS LSP Information ..................................................131

Monitoring MPLS LSP Statistics ......................................................132

Monitoring RSVP Session Information ............................................133

Monitoring MPLS RSVP Interfaces Information ...............................134

Monitoring Service Sets ........................................................................135

Monitoring Firewalls .............................................................................136

Monitoring Stateful Firewall Statistics .............................................137

Monitoring Stateful Firewall Filters .................................................138

Monitoring Firewall Intrusion Detection Services (IDS) ...................139

Monitoring IPSec Tunnels .....................................................................140

Monitoring NAT Pools ...........................................................................142

Monitoring DHCP ..................................................................................143

Monitoring RPM Probes ........................................................................145

Monitoring PPP .....................................................................................147

Monitoring PPPoE .................................................................................148

Monitoring the TGM550 Media Gateway (VoIP) .....................................151

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Table of Contents

Table of Contents

Chapter 8

Chapter 9

Part 3

Chapter 10

Monitoring Events and Managing System Log Files 155

System Log Message Terms .........................................................................155

System Log Messages Overview ..................................................................156

System Log Message Destinations .........................................................157

System Log Facilities and Severity Levels ..............................................157

Regular Expressions ..............................................................................158

Before You Begin .........................................................................................159

Configuring System Log Messages with a Configuration Editor ....................160

Sending System Log Messages to a File ................................................160

Sending System Log Messages to a User Terminal ................................161

Archiving System Logs ..........................................................................161

Disabling System Logs ..........................................................................162

Monitoring System Log Messages with the J-Web Event Viewer ..................162

Filtering System Log Messages ..............................................................162

Viewing System Log Messages ..............................................................164

Configuring and Monitoring Alarms 165

Alarm Terms ...............................................................................................165

Alarm Overview ..........................................................................................166

Alarm Types .........................................................................................166

Alarm Severity ......................................................................................167

Alarm Conditions ..................................................................................167

Interface Alarm Conditions .............................................................167

Chassis Alarm Conditions and Corrective Actions ...........................170

System Alarm Conditions and Corrective Actions ...........................172

Before You Begin .........................................................................................172

Configuring Alarms with a Configuration Editor ..........................................172

Checking Active Alarms ...............................................................................174

Verifying the Alarms Configuration .............................................................175

Displaying Alarm Configurations ...........................................................175

Managing Services Router Software

Performing Software Upgrades and Reboots 179

Upgrade and Downgrade Overview .............................................................179

Upgrade Software Packages ..................................................................180

Recovery Software Packages .................................................................180

Before You Begin .........................................................................................181

Downloading Software Upgrades from Juniper Networks ............................181

Installing Software Upgrades with the J-Web Interface ................................182

Installing Software Upgrades from a Remote Server .............................182

Installing Software Upgrades by Uploading Files ...................................183

Installing Software Upgrades with the CLI ...................................................184

Table of Contents

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J-series™ Services Router Administration Guide

Chapter 11

Part 4

Chapter 12

Downgrading the Software ..........................................................................185

Downgrading the Software with the J-Web Interface .............................185

Downgrading the Software with the CLI ................................................185

Configuring Boot Devices ............................................................................186

Configuring a Boot Device for Backup with the J-Web Interface ............186

Configuring a Boot Device for Backup with the CLI ...............................189

Configuring a Boot Device to Receive Software Failure Memory

Snapshots .......................................................................................190

Recovering Primary Boot Devices ...............................................................191

Why Compact Flash Recovery Might Be Necessary ...............................191

Recommended Recovery Hardware and Software ................................192

Configuring Internal Compact Flash Recovery ......................................192

Rebooting or Halting a Services Router .......................................................194

Rebooting or Halting a Services Router with the J-Web Interface ..........194

Rebooting a Services Router with the CLI .............................................195

Halting a Services Router with the CLI ..................................................196

Managing Files 199

Before You Begin .........................................................................................199

Managing Files with the J-Web Interface ......................................................199

Cleaning Up Files ..................................................................................199

Downloading Files ................................................................................200

Deleting the Backup Software Image ...........................................................201

Cleaning Up Files with the CLI .....................................................................201

Managing Accounting Files ..........................................................................202

Encrypting and Decrypting Configuration Files ...........................................203

Encrypting Configuration Files ..............................................................204

Decrypting Configuration Files ..............................................................205

Modifying the Encryption Key ..............................................................205

Diagnosing Performance and Network Problems

Using Services Router Diagnostic Tools 209

Diagnostic Terms ........................................................................................209

Diagnostic Tools Overview ..........................................................................210

J-Web Diagnostic Tools Overview .........................................................210

CLI Diagnostic Commands Overview ....................................................211

MPLS Connection Checking ..................................................................213

Before You Begin .........................................................................................215

General Preparation ..............................................................................215

Ping MPLS Preparation .........................................................................215

MPLS Enabled ................................................................................215

Loopback Address ..........................................................................215

Source Address for Probes ..............................................................215

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Table of Contents

Table of Contents

Chapter 13

Pinging Hosts from the J-Web Interface .......................................................216

Using the J-Web Ping Host Tool ............................................................216

Ping Host Results and Output Summary ...............................................218

Checking MPLS Connections from the J-Web Interface ................................219

Using the J-Web Ping MPLS Tool ...........................................................219

Ping MPLS Results and Output ..............................................................222

Tracing Unicast Routes from the J-Web Interface ........................................223

Using the J-Web Traceroute Tool ...........................................................223

Traceroute Results and Output Summary .............................................225

Capturing and Viewing Packets with the J-Web Interface ............................226

Using J-Web Packet Capture ..................................................................226

Packet Capture Results and Output Summary .......................................229

Using CLI Diagnostic Commands ................................................................230

Pinging Hosts from the CLI ...................................................................230

Checking MPLS Connections from the CLI ............................................232

Pinging RSVP-Signaled LSPs and LDP-Signaled LSPs ......................233

Pinging Layer 3 VPNs .....................................................................234

Pinging Layer 2 VPNs .....................................................................235

Pinging Layer 2 Circuits ..................................................................236

Tracing Unicast Routes from the CLI .....................................................237

Using the traceroute Command ......................................................237

Using the traceroute monitor Command ........................................238

Tracing Multicast Routes from the CLI ..................................................240

Using the mtrace from-source Command .......................................241

Using the mtrace monitor Command .............................................243

Displaying Log and Trace Files from the CLI .........................................244

Monitoring Interfaces and Traffic from the CLI .....................................245

Using the monitor interface Command ..........................................245

Using the monitor traffic Command ...............................................246

Configuring Packet Capture 253

Packet Capture Terms .................................................................................253

Packet Capture Overview ............................................................................254

Packet Capture on Router Interfaces .....................................................255

Firewall Filters for Packet Capture ........................................................255

Packet Capture Files .............................................................................256

Analysis of Packet Capture Files ............................................................256

Before You Begin .........................................................................................257

Configuring Packet Capture with a Configuration Editor ..............................257

Enabling Packet Capture (Required) ......................................................257

Configuring Packet Capture on an Interface (Required) .........................259

Configuring a Firewall Filter for Packet Capture (Optional) ...................259

Disabling Packet Capture ......................................................................261

Deleting Packet Capture Files ................................................................261

Changing Encapsulation on Interfaces with Packet Capture Configured ......262

Verifying Packet Capture .............................................................................263

Displaying a Packet Capture Configuration ...........................................263

Displaying a Firewall Filter for Packet Capture Configuration ................264

Verifying Captured Packets ...................................................................264

Table of Contents

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Chapter 14

Part 5

Configuring RPM Probes 267

RPM Terms .................................................................................................267

RPM Overview ............................................................................................268

RPM Probes ..........................................................................................268

RPM Tests .............................................................................................269

Probe and Test Intervals .......................................................................269

Jitter Measurement with Hardware Timestamping ................................269

RPM Statistics .......................................................................................270

RPM Thresholds and Traps ...................................................................271

RPM for BGP Monitoring .......................................................................271

Before You Begin .........................................................................................271

Configuring RPM with Quick Configuration .................................................271

Configuring RPM with a Configuration Editor ..............................................276

Configuring Basic RPM Probes ..............................................................276

Configuring TCP and UDP Probes .........................................................279

Tuning RPM Probes ..............................................................................282

Configuring RPM Probes to Monitor BGP Neighbors .............................283

Configuring RPM Probes for BGP Monitoring ..................................283

Directing RPM Probes to Select BGP Routers ..................................285

Verifying an RPM Configuration ..................................................................285

Verifying RPM Services .........................................................................286

Verifying RPM Statistics ........................................................................286

Verifying RPM Probe Servers ................................................................288

Index

Index ...........................................................................................................291

xiv ■

Table of Contents

About This Guide

This preface provides the following guidelines for using the J-series™ Services Router

Administration Guide:

Objectives on page xv

Audience on page xv

How to Use This Guide on page xvi

Document Conventions on page xvii

Related Juniper Networks Documentation on page xviii

Documentation Feedback on page xxi

Requesting Technical Support on page xxi

Objectives

This guide contains instructions for managing users and operations, monitoring network performance, upgrading software, and diagnosing common problems on

J-series Services Routers.

J-series Services Router operations are controlled by the JUNOS software. You direct the JUNOS software through either a Web browser or a command-line interface (CLI).

NOTE: This guide documents Release 9.1 of the JUNOS software. For additional information about J-series Services Routers—either corrections to or omissions from this guide—see the J-series Services Router Release Notes at http://www.juniper.net

.

Audience

This guide is designed for anyone who installs and sets up a J-series Services Router or prepares a site for Services Router installation. The guide is intended for the following audiences:

Customers with technical knowledge of and experience with networks and the

Internet

Network administrators who install, configure, and manage Internet routers but are unfamiliar with the JUNOS software

Network administrators who install, configure, and manage products of Juniper

Networks

Objectives

■ xv

J-series™ Services Router Administration Guide

Personnel operating the equipment must be trained and competent; must not conduct themselves in a careless, willfully negligent, or hostile manner; and must abide by the instructions provided by the documentation.

How to Use This Guide

J-series documentation explains how to install, configure, and manage J-series routers by providing information about JUNOS implementation specifically on J-series routers.

(For comprehensive JUNOS information, see the JUNOS software manuals listed in

“Related Juniper Networks Documentation” on page xviii.) Table 1 on page xvi shows

the location of J-series information, by task type, in Juniper Networks documentation.

Table 1: Location of J-series Information

J-series Tasks Location of Instruction

Installing hardware and establishing basic connectivity Getting Started Guide for your router

Configuring interfaces and routing protocols such as RIP, OSPF, BGP, and IS-IS

J-series Services Router Basic LAN and WAN Access

Configuration Guide

Configuring advanced features such as virtual private networks (VPNs),

IP Security (IPSec), multicast, routing policies, firewall filters, and class of service (CoS)

J-series Services Router Advanced WAN Access

Configuration Guide

Managing users and operations, monitoring performance, upgrading software, and diagnosing common problems

J-series Services Router Administration Guide

Using the J-Web interface

J-Web Interface User Guide

Using the CLI

JUNOS CLI User Guide

Typically, J-series documentation provides both general and specific information—for example, a configuration overview, configuration examples, and verification methods.

Because you can configure and manage J-series routers in several ways, you can choose from multiple sets of instructions to perform a task. To make best use of this information:

If you are new to the topic—Read through the initial overview information, keep the related JUNOS guide handy for details about the JUNOS hierarchy, and follow the step-by-step instructions for your preferred interface.

If you are already familiar with the feature—Go directly to the instructions for the interface of your choice, and follow the instructions. You can choose a J-Web method, the JUNOS CLI, or a combination of methods based on the level of complexity or your familiarity with the interface.

For many J-series features, you can use J-Web Quick Configuration pages to configure the router quickly and easily without configuring each statement individually. For more extensive configuration, use the J-Web configuration editor or CLI configuration mode commands.

xvi ■

How to Use This Guide

About This Guide

To monitor, diagnose, and manage a router, use the J-Web interface or CLI operational mode commands.

Document Conventions

Table 2 on page xvii defines the notice icons used in this guide.

Table 2: Notice Icons

Icon Meaning

Informational note

Description

Indicates important features or instructions.

Caution Indicates a situation that might result in loss of data or hardware damage.

Warning

Laser warning

Alerts you to the risk of personal injury or death.

Alerts you to the risk of personal injury from a laser.

Table 3 on page xvii defines the text and syntax conventions used in this guide.

Table 3: Text and Syntax Conventions

Convention

Bold text like this

Fixed-width text like this

Italic text like this

Italic text like this

Description

Represents text that you type.

Examples

To enter configuration mode, type the configure command: user@host> configure

Represents output that appears on the terminal screen.

Introduces important new terms.

Identifies book names.

Identifies RFC and Internet draft titles.

user@host> show chassis alarms

No alarms currently active

A policy term is a named structure that defines match conditions and actions.

JUNOS System Basics Configuration

Guide

RFC 1997, BGP Communities

Attribute

Represents variables (options for which you substitute a value) in commands or configuration statements.

Configure the machine’s domain name:

[edit] root@# set system domain-name

domain-name

Document Conventions

■ xvii

J-series™ Services Router Administration Guide

Table 3: Text and Syntax Conventions (continued)

Convention

Plain text like this

< > (angle brackets)

| (pipe symbol)

# (pound sign)

[ ] (square brackets)

Indention and braces ( { } )

; (semicolon)

Description

Represents names of configuration statements, commands, files, and directories; IP addresses; configuration hierarchy levels; or labels on routing platform components.

Examples

To configure a stub area, include the stub statement at the [edit protocols ospf area area-id] hierarchy level.

The console port is labeled

CONSOLE

.

Enclose optional keywords or variables.

stub <default-metric metric>;

Indicates a choice between the mutually exclusive keywords or variables on either side of the symbol. The set of choices is often enclosed in parentheses for clarity.

broadcast | multicast

(string1 | string2 | string3

)

Indicates a comment specified on the same line as the configuration statement to which it applies.

rsvp { # Required for dynamic MPLS only

Enclose a variable for which you can substitute one or more values.

Identify a level in the configuration hierarchy.

community name members [

community-ids ]

Identifies a leaf statement at a configuration hierarchy level.

}

[edit] routing-options { static { route default { nexthop address; retain;

}

}

J-Web GUI Conventions

Bold text like this

> (bold right angle bracket)

Represents J-Web graphical user interface (GUI) items you click or select.

In the Logical Interfaces box, select

All Interfaces.

To cancel the configuration, click

Cancel.

Separates levels in a hierarchy of J-Web selections.

In the configuration editor hierarchy, select Protocols>Ospf.

Related Juniper Networks Documentation

J-series Services Routers are documented in multiple guides. Although the J-series guides provide instructions for configuring and managing a Services Router with the

JUNOS CLI, they are not a comprehensive JUNOS software resource. For complete documentation of the statements and commands described in J-series guides, see

the JUNOS software manuals listed in Table 4 on page xix.

xviii ■

Related Juniper Networks Documentation

About This Guide

Table 4: J-series Guides and Related JUNOS Software Publications

Chapter in a J-series Guide Corresponding JUNOS Software Manual

Getting Started Guide for Your Router

“Services Router User Interface Overview”

“Establishing Basic Connectivity”

JUNOS CLI User Guide

JUNOS System Basics Configuration Guide

J-series Services Router Basic LAN and WAN Access Configuration Guide

“Using Services Router Configuration Tools”

JUNOS CLI User Guide

JUNOS System Basics Configuration Guide

“Interfaces Overview”

“Configuring DS1, DS3, Ethernet, and Serial Interfaces”

“Configuring Channelized T1/E1/ISDN PRI Interfaces”

“Configuring Digital Subscriber Line Interfaces

“Configuring Point-to-Point Protocol over Ethernet”

“Configuring ISDN”

“Configuring Link Services Interfaces”

JUNOS Network Interfaces Configuration Guide

JUNOS Interfaces Command Reference

JUNOS Services Interfaces Configuration Guide

JUNOS System Basics and Services Command Reference

“Configuring VoIP”

“Configuring uPIMs as Ethernet Switches”

JUNOS Network Interfaces Configuration Guide

JUNOS Interfaces Command Reference

JUNOS Network Interfaces Configuration Guide

JUNOS System Basics Configuration Guide

JUNOS System Basics and Services Command Reference

“Routing Overview”

“Configuring Static Routes”

“Configuring a RIP Network”

“Configuring an OSPF Network”

“Configuring the IS-IS Protocol”

“Configuring BGP Sessions”

JUNOS Routing Protocols Configuration Guide

JUNOS Routing Protocols and Policies Command Reference

J-series Services Router Advanced WAN Access Configuration Guide

“Multiprotocol Label Switching Overview”

“Configuring Signaling Protocols for Traffic Engineering”

JUNOS MPLS Applications Configuration Guide

JUNOS Routing Protocols and Policies Command Reference

JUNOS VPNs Configuration Guide

“Configuring Virtual Private Networks”

“Configuring CLNS VPNs”

Related Juniper Networks Documentation

■ xix

J-series™ Services Router Administration Guide

Table 4: J-series Guides and Related JUNOS Software Publications (continued)

Chapter in a J-series Guide

“Configuring IPSec for Secure Packet Exchange”

“Multicast Overview”

“Configuring a Multicast Network”

“Configuring Data Link Switching”

Corresponding JUNOS Software Manual

JUNOS System Basics Configuration Guide

JUNOS Services Interfaces Configuration Guide

JUNOS System Basics and Services Command Reference

JUNOS Multicast Protocols Configuration Guide

JUNOS Routing Protocols and Policies Command Reference

JUNOS Services Interfaces Configuration Guide

JUNOS System Basics and Services Command Reference

JUNOS Policy Framework Configuration Guide

JUNOS Routing Protocols and Policies Command Reference

“Policy Framework Overview”

“Configuring Routing Policies”

“Configuring NAT”

“Configuring Stateful Firewall Filters and NAT”

“Configuring Stateless Firewall Filters”

“Class-of-Service Overview”

“Configuring Class of Service”

J-series Services Router Administration Guide

“Managing User Authentication and Access”

JUNOS Network Interfaces Configuration Guide

JUNOS Policy Framework Configuration Guide

JUNOS Services Interfaces Configuration Guide

Secure Configuration Guide for Common Criteria and

JUNOS-FIPS

JUNOS System Basics and Services Command Reference

JUNOS Routing Protocols and Policies Command Reference

JUNOS Class of Service Configuration Guide

JUNOS System Basics and Services Command Reference

JUNOS System Basics Configuration Guide

Secure Configuration Guide for Common Criteria and

JUNOS-FIPS

JUNOS Network Management Configuration Guide

“Setting Up USB Modems for Remote Management”

“Configuring SNMP for Network Management”

“Configuring the Router as a DHCP Server”

“Configuring Autoinstallation”

“Automating Network Operations and Troubleshooting”

“Monitoring the Router and Routing Operations”

JUNOS System Basics Configuration Guide

“Monitoring Events and Managing System Log Files”

JUNOS Configuration and Diagnostic Automation Guide

JUNOS System Basics and Services Command Reference

JUNOS Interfaces Command Reference

JUNOS Routing Protocols and Policies Command Reference

JUNOS System Log Messages Reference

Secure Configuration Guide for Common Criteria and

JUNOS-FIPS

xx ■

Related Juniper Networks Documentation

About This Guide

Table 4: J-series Guides and Related JUNOS Software Publications (continued)

Chapter in a J-series Guide

“Configuring and Monitoring Alarms”

“Performing Software Upgrades and Reboots”

“Managing Files”

“Using Services Router Diagnostic Tools”

“Configuring Packet Capture”

“Configuring RPM Probes”

Corresponding JUNOS Software Manual

JUNOS System Basics Configuration Guide

JUNOS Software Installation and Upgrade Guide

JUNOS System Basics Configuration Guide

JUNOS System Basics and Services Command Reference

JUNOS Interfaces Command Reference

JUNOS Routing Protocols and Policies Command Reference

JUNOS Services Interfaces Configuration Guide

JUNOS System Basics and Services Command Reference

Documentation Feedback

We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. You can send your comments to [email protected]

, or fill out the documentation feedback form at http://www.juniper.net/techpubs/docbug/docbugreport.html

. If you are using e-mail, be sure to include the following information with your comments:

Document name

Document part number

Page number

Software release version (not required for Network Operations Guides [NOGs])

Requesting Technical Support

Technical product support is available through the Juniper Networks Technical

Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support contract, or are covered under warranty, and need postsales technical support, you can access our tools and resources online or open a case with JTAC.

JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User Guide located at http://www.juniper.net/customers/support/downloads/710059.pdf

.

Product warranties—For product warranty information, visit http://www.juniper.net/support/warranty/

.

JTAC Hours of Operation —The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year.

Self-Help Online Tools and Resources

Documentation Feedback

■ xxi

J-series™ Services Router Administration Guide

For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:

Find CSC offerings: http://www.juniper.net/customers/support/

Search for known bugs: http://www2.juniper.net/kb/

Find product documentation: http://www.juniper.net/techpubs/

Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/

Download the latest versions of software and review release notes: http://www.juniper.net/customers/csc/software/

Search technical bulletins for relevant hardware and software notifications: https://www.juniper.net/alerts/

Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/company/communities/

Open a case online in the CSC Case Manager: http://www.juniper.net/cm/

To verify service entitlement by product serial number, use our Serial Number

Entitlement (SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/

.

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

Use the Case Manager tool in the CSC at http://www.juniper.net/cm/

.

Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, visit us at

http://www.juniper.net/support/requesting-support.html

.

xxii ■

Requesting Technical Support

Part 1

Configuring a Services Router for

Administration

Managing User Authentication and Access on page 3

Setting Up USB Modems for Remote Management on page 29

Configuring SNMP for Network Management on page 47

Configuring the Router as a DHCP Server on page 63

Configuring Autoinstallation on page 81

Automating Network Operations and Troubleshooting on page 89

Configuring a Services Router for Administration

■ 1

J-series™ Services Router Administration Guide

2 ■

Configuring a Services Router for Administration

Chapter 1

Managing User Authentication and Access

You can use either J-Web Quick Configuration or a configuration editor to manage system functions, including RADIUS and TACACS+ servers, and user login accounts.

This chapter contains the following topics. For more information about system management, see the JUNOS System Basics Configuration Guide.

If the router is operating in a Common Criteria environment, see the Secure

Configuration Guide for Common Criteria and JUNOS-FIPS.

User Authentication Terms on page 3

User Authentication Overview on page 4

Before You Begin on page 8

Managing User Authentication with Quick Configuration on page 8

Managing User Authentication with a Configuration Editor on page 12

Recovering the Root Password on page 21

Securing the Console Port on page 23

Accessing Remote Devices with the CLI on page 24

Configuring Password Retry Limits for Telnet and SSH Access on page 26

User Authentication Terms

Before performing system management tasks, become familiar with the terms defined

in Table 5 on page 3.

Table 5: System Management Terms

Term

Remote Authentication Dial-In User

Service (RADIUS)

Terminal Access Controller Access

Control System Plus (TACACS+)

Definition

Authentication method for validating users who attempt to access one or more

Services Routers by means of Telnet. RADIUS is a multivendor IETF standard whose features are more widely accepted than those of TACACS+ or other proprietary systems. All one-time-password system vendors support RADIUS.

Authentication method for validating users who attempt to access one or more

Services Routers by means of Telnet.

User Authentication Terms

■ 3

J-series™ Services Router Administration Guide

User Authentication Overview

This section contains the following topics:

User Authentication on page 4

User Accounts on page 4

Login Classes on page 5

Template Accounts on page 7

User Authentication

The JUNOS software supports three methods of user authentication: local password authentication, Remote Authentication Dial-In User Service (RADIUS), and Terminal

Access Controller Access Control System Plus (TACACS+).

With local password authentication, you configure a password for each user allowed to log into the Services Router.

RADIUS and TACACS+ are authentication methods for validating users who attempt to access the router using Telnet. Both are distributed client/server systems—the

RADIUS and TACACS+ clients run on the router, and the server runs on a remote network system.

You can configure the router to use RADIUS or TACACS+ authentication, or both, to validate users who attempt to access the router. If you set up both authentication methods, you also can configure which the router will try first.

User Accounts

User accounts provide one way for users to access the Services Router. Users can access the router without accounts if you configured RADIUS or TACACS+ servers,

as described in “Managing User Authentication with Quick Configuration” on page

8 and “Managing User Authentication with a Configuration Editor” on page 12.

After you have created an account, the router creates a home directory for the user.

An account for the user root

is always present in the configuration. For information about configuring the password for the user root

, see the Getting Started Guide for your router. For each user account, you can define the following:

Username—Name that identifies the user. It must be unique within the router.

Do not include spaces, colons, or commas in the username.

User's full name—If the full name contains spaces, enclose it in quotation marks

(“ ”). Do not include colons or commas.

User identifier (UID)—Numeric identifier that is associated with the user account name. The identifier must be in the range 100 through 64000 and must be unique within the router. If you do not assign a UID to a username, the software assigns one when you commit the configuration, preferring the lowest available number.

User's access privilege—You can create login classes with specific permission

bits or use one of the default classes listed in Table 6 on page 5.

Authentication method or methods and passwords that the user can use to access the router—You can use SSH or an MD5 password, or you can enter a plain-text

4 ■

User Authentication Overview

Chapter 1: Managing User Authentication and Access password that the JUNOS software encrypts using MD5-style encryption before entering it in the password database. If you configure the plain-text-password option, you are prompted to enter and confirm the password.

Login Classes

All users who log into the Services Router must be in a login class. You can define any number of login classes. With login classes, you define the following:

Access privileges users have when they are logged into the router. For more

information, see “Permission Bits” on page 5.

Commands and statements that users can and cannot specify. For more

information, see “Denying or Allowing Individual Commands” on page 7.

How long a login session can be idle before it times out and the user is logged off.

You then apply one login class to an individual user account. The software contains

a few predefined login classes, which are listed in Table 6 on page 5. The predefined

login classes cannot be modified.

Table 6: Predefined Login Classes

Login Class operator read-only super-user

and superuser unauthorized

Permission Bits Set clear , network, reset, trace, view view all

None

Permission Bits

Each top-level command-line interface (CLI) command and each configuration statement has an access privilege level associated with it. Users can execute only those commands and configure and view only those statements for which they have access privileges. The access privileges for each login class are defined by one or

more permission bits (see Table 7 on page 6).

Two forms for the permissions control the individual parts of the configuration:

"Plain" form—Provides read-only capability for that permission type. An example is interface

.

Form that ends in -control —Provides read and write capability for that permission type. An example is interface-control .

User Authentication Overview

■ 5

J-series™ Services Router Administration Guide

Table 7: Permission Bits for Login Classes

Permission Bit admin admin-control access access-control all clear configure control field firewall firewall-control floppy interface interface-control maintenance network reset rollback routing

Access

Can view user account information in configuration mode and with the show configuration command.

Can view user accounts and configure them (at the [edit system login] hierarchy level).

Can view the access configuration in configuration mode and with the show configuration operational mode command.

Can view and configure access information (at the [edit access] hierarchy level).

Has all permissions.

Can clear (delete) information learned from the network that is stored in various network databases (using the clear commands).

Can enter configuration mode (using the configure command) and commit configurations

(using the commit command).

Can perform all control-level operations (all operations configured with the -control permission bits).

Reserved for field (debugging) support.

Can view the firewall filter configuration in configuration mode.

Can view and configure firewall filter information (at the [edit firewall] hierarchy level).

Can read from and write to the removable media.

Can view the interface configuration in configuration mode and with the show configuration operational mode command.

Can view chassis, class of service, groups, forwarding options, and interfaces configuration information. Can configure chassis, class of service, groups, forwarding options, and interfaces (at the [edit] hierarchy).

Can perform system maintenance, including starting a local shell on the router and becoming the superuser in the shell (by issuing the su root command), and can halt and reboot the router (using the request system commands).

Can access the network by entering the ping, ssh, telnet, and traceroute commands.

Can restart software processes using the restart command and can configure whether software processes are enabled or disabled (at the [edit system processes] hierarchy level).

Can use the rollback command to return to a previously committed configuration other than the most recently committed one.

Can view general routing, routing protocol, and routing policy configuration information in configuration and operational modes.

6 ■

User Authentication Overview

Chapter 1: Managing User Authentication and Access

Table 7: Permission Bits for Login Classes (continued)

Permission Bit routing-control secret secret-control security security-control shell snmp snmp-control system system-control trace trace-control view

Access

Can view general routing, routing protocol, and routing policy configuration information and configure general routing (at the [edit routing-options] hierarchy level), routing protocols (at the [edit protocols] hierarchy level), and routing policy (at the [edit policy-options] hierarchy level).

Can view passwords and other authentication keys in the configuration.

Can view passwords and other authentication keys in the configuration and can modify them in configuration mode.

Can view security configuration in configuration mode and with the show configuration operational mode command.

Can view and configure security information (at the [edit security] hierarchy level).

Can start a local shell on the router by entering the start shell command.

Can view SNMP configuration information in configuration and operational modes.

Can view SNMP configuration information and configure SNMP (at the [edit snmp] hierarchy level).

Can view system-level information in configuration and operational modes.

Can view system-level configuration information and configure it (at the [edit system] hierarchy level).

Can view trace file settings in configuration and operational modes.

Can view trace file settings and configure trace file properties.

Can use various commands to display current systemwide, routing table, and protocol-specific values and statistics.

Denying or Allowing Individual Commands

By default, all top-level CLI commands have associated access privilege levels. Users can execute only those commands and view only those statements for which they have access privileges. For each login class, you can explicitly deny or allow the use of operational and configuration mode commands that are otherwise permitted or not allowed by a permission bit.

Template Accounts

You use local user template accounts when you need different types of templates.

Each template can define a different set of permissions appropriate for the group of users who use that template. These templates are defined locally on the Services

Router and referenced by the TACACS+ and RADIUS authentication servers.

User Authentication Overview

■ 7

J-series™ Services Router Administration Guide

When you configure local user templates and a user logs in, the JUNOS software issues a request to the authentication server to authenticate the user's login name.

If a user is authenticated, the server returns the local username to the router, which then determines whether a local username is specified for that login name

( local-username

for TACACS+,

Juniper-Local-User

for RADIUS). If so, the router selects the appropriate local user template locally configured on the router. If a local user template does not exist for the authenticated user, the router defaults to the remote template.

For more information, see “Setting Up Template Accounts” on page 18.

Before You Begin

Before you perform any system management tasks, you must perform the initial

Services Router configuration described in the Getting Started Guide for your router.

Managing User Authentication with Quick Configuration

This section contains the following topics:

Adding a RADIUS Server for Authentication on page 8

Adding a TACACS+ Server for Authentication on page 9

Configuring System Authentication on page 10

Adding New Users on page 11

Adding a RADIUS Server for Authentication

You can use the Users Quick Configuration page for RADIUS servers to configure a

RADIUS server for system authentication. This Quick Configuration page allows you to specify the IP address and secret (password) of the RADIUS server.

Figure 1 on page 8 shows the Users Quick Configuration page for RADIUS servers.

Figure 1: Users Quick Configuration Page for RADIUS Servers

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

To configure a RADIUS server with Quick Configuration:

1.

In the J-Web interface, select Configuration>Quick Configuration>Users.

2.

Under RADIUS servers, click Add to configure a RADIUS server.

3.

4.

Enter information into the Users Quick Configuration page for RADIUS servers,

as described in Table 8 on page 9.

Click one of the following buttons on the Users Quick Configuration page for

RADIUS servers:

To apply the configuration and return to the Users Quick Configuration page, click OK.

8 ■

Before You Begin

Chapter 1: Managing User Authentication and Access

To cancel your entries and return to the Users Quick Configuration page, click Cancel.

Table 8: Users Quick Configuration for RADIUS Servers Summary

Field Function Your Action

RADIUS Server

RADIUS Server Address

(required)

Verify RADIUS Server Secret

(required)

Identifies the IP address of the RADIUS server.

Type the RADIUS server’s 32-bit IP address, in dotted decimal notation.

RADIUS Server Secret (required) The secret (password) of the RADIUS server.

Verifies the secret (password) of the

RADIUS server is entered correctly.

Type the secret (password) of the RADIUS server.

Secrets can contain spaces. The secret used must match that used by the RADIUS server.

Retype the secret of the RADIUS server.

Adding a TACACS+ Server for Authentication

You can use the Users Quick Configuration page for TACACS+ servers to configure a TACACS+ server for system authentication. This Quick Configuration page allows you to specify the IP address and secret of the TACACS+ server.

Figure 2 on page 9 shows the Users Quick Configuration page for TACACS+ servers.

Figure 2: Users Quick Configuration Page for TACACS+ Servers

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

To configure a TACACS+ server with Quick Configuration:

1.

In the J-Web interface, select Configuration>Quick Configuration>Users.

2.

Under TACACS+ servers, click Add to configure a TACACS+ server.

3.

4.

Enter information into the Users Quick Configuration page for TACACS+ servers,

as described in Table 9 on page 10.

Click one of the following buttons on the Users Quick Configuration page for

TACACS+ servers:

To apply the configuration and return to the Users Quick Configuration page, click OK.

To cancel your entries and return to the Users Quick Configuration page, click Cancel.

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Table 9: Users Quick Configuration for TACACS+ Servers Summary

Field Function Your Action

TACACS+ Server

TACACS+ Server Address

(required)

TACACS+ Server Secret

(required)

Verify TACACS+ Server Secret

(required)

Identifies the IP address of the

TACACS+ server.

Verifies the secret (password) of the

TACACS+ server is entered correctly.

Type the TACACS+ server’s 32-bit IP address, in dotted decimal notation.

The secret (password) of the TACACS+ server.

Type the secret (password) of the TACACS+ server. Secrets can contain spaces. The secret used must match that used by the TACACS+ server.

Retype the secret of the TACACS+ server.

Configuring System Authentication

On the Users Quick Configuration page, you can configure the authentication methods the Services Router uses to verify that a user can gain access. For each login attempt, the router tries the authentication methods in order, starting with the first one, until the password matches.

If you do not configure system authentication, users are verified based on their configured local passwords.

Figure 3 on page 10 shows the Users Quick Configuration page.

Figure 3: Users Quick Configuration Page

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To configure system authentication with Quick Configuration:

1.

In the J-Web interface, select Configuration>Quick Configuration>Users.

2.

Under Authentication Servers, select the check box next to each authentication method the router must use when users log in:

RADIUS

TACACS+

Local Password

3.

Click one of the following buttons on the Users Quick Configuration page:

To apply the configuration and stay in the Users Quick Configuration page, click Apply.

To apply the configuration and return to the Quick Configuration page, click

OK.

To cancel your entries and return to the Quick Configuration page, click

Cancel.

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Managing User Authentication with Quick Configuration

Chapter 1: Managing User Authentication and Access

Adding New Users

You can use the Users Quick Configuration page for user information to add new users to a Services Router. For each account, you define a login name and password for the user and specify a login class for access privileges.

Figure 4 on page 11 shows the Quick Configuration page for adding a user.

Figure 4: Add a User Quick Configuration Page

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To configure users with Quick Configuration:

1.

In the J-Web interface, select Configuration>Quick Configuration>Users.

2.

Under Users, click Add to add a new user.

3.

4.

Enter information into the Add a User Quick Configuration page, as described

in Table 10 on page 11.

Click one of the following buttons on the Add a User Quick Configuration page:

To apply the configuration and return to the Users Quick Configuration page, click OK.

To cancel your entries and return to the Users Quick Configuration page, click Cancel.

Table 10: Add a User Quick Configuration Page Summary

Function Your Action Field

User Information

Username (required)

Full Name

Login Class (required)

Name that identifies the user.

Type the username. It must be unique within the router. Do not include spaces, colons, or commas in the username.

The user's full name.

Defines the user's access privilege.

Type the user's full name. If the full name contains spaces, enclose it in quotation marks. Do not include colons or commas.

From the list, select the user's login class:

operator read-only super-user/superuser unauthorized

This list also includes any user-defined login classes. For more

information, see “Login Classes” on page 5.

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J-series™ Services Router Administration Guide

Table 10: Add a User Quick Configuration Page Summary (continued)

Field

Login Password

(required)

Verify Login Password

(required)

Function

The login password for this user.

Verifies the login password for this user.

Your Action

Type the login password for this user. The login password must meet the following criteria:

The password must be at least 6 characters long.

You can include most character classes in a password

(alphabetic, numeric, and special characters), except control characters.

The password must contain at least one change of case or character class.

Retype the login password for this user.

Managing User Authentication with a Configuration Editor

This section contains the following topics:

Setting Up RADIUS Authentication on page 12

Setting Up TACACS+ Authentication on page 13

Configuring Authentication Order on page 15

Controlling User Access on page 16

Setting Up Template Accounts on page 18

Setting Up RADIUS Authentication

To use RADIUS authentication, you must configure at least one RADIUS server.

The procedure provided in this section identifies the RADIUS server, specifies the secret (password) of the RADIUS server, and sets the source address of the Services

Router's RADIUS requests to the loopback address of the router. The procedure uses the following sample values:

The RADIUS server's IP address is

172.16.98.1

.

The RADIUS server's secret is

Radiussecret1

.

The loopback address of the router is 10.0.0.1

.

To configure RADIUS authentication:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 11 on page 13.

3.

If you are finished configuring the network, commit the configuration.

To completely set up RADIUS authentication, you must create user template accounts and specify a system authentication order.

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Chapter 1: Managing User Authentication and Access

4.

Go on to one of the following procedures:

To specify a system authentication order, see “Configuring Authentication

Order” on page 15.

To configure a remote user template account, see “Creating a Remote

Template Account” on page 19.

To configure local user template accounts, see “Creating a Local Template

Account” on page 20.

Table 11: Setting Up RADIUS Authentication

Task

Navigate to the System level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or

Edit.

From the [edit] hierarchy level, enter edit system

Add a new RADIUS server 1.

In the Radius server box, click Add

new entry.

2.

In the Address box, type the IP address of the RADIUS server:

172.16.98.1

Set the IP address of the RADIUS server: set radius-server address 172.16.98.1

Specify the shared secret (password) of the RADIUS server. The secret is stored as an encrypted value in the configuration database.

In the Secret box, type the shared secret of the RADIUS server:

Radiussecret1

Set the shared secret of the RADIUS server: set radius-server 172.16.98.1 secret

Radiussecret1

Specify the source address to be included in the RADIUS server requests by the router. In most cases, you can use the loopback address of the router.

In the Source address box, type the loopback address of the router:

10.0.0.1

Set the router's loopback address as the source address: set radius-server 172.16.98.1

source-address 10.0.0.1

Setting Up TACACS+ Authentication

To use TACACS+ authentication, you must configure at least one TACACS+ server.

The procedure provided in this section identifies the TACACS+ server, specifies the secret (password) of the TACACS+ server, and sets the source address of the Services

Router's TACACS+ requests to the loopback address of the router. This procedure uses the following sample values:

The TACACS+ server's IP address is 172.16.98.24

.

The TACACS+ server's secret is

Tacacssecret1

.

The loopback address of the router is

10.0.0.1

.

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2.

3.

To configure TACACS+ authentication:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 12 on page 14.

If you are finished configuring the network, commit the configuration.

4.

To completely set up TACACS+ authentication, you must create user template accounts and specify a system authentication order.

Go on to one of the following procedures:

To specify a system authentication order, see “Configuring Authentication

Order” on page 15.

To configure a remote user template account, see “Creating a Remote

Template Account” on page 19.

To configure local user template accounts, see “Creating a Local Template

Account” on page 20.

Table 12: Setting Up TACACS+ Authentication

Task

Navigate to the System level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or

Edit.

From the [edit] hierarchy level, enter edit system

Add a new TACACS+ server 1.

In the Tacplus server box, click Add

new entry.

2.

In the Address box, type the IP address of the TACACS+ server:

172.16.98.24

Set the IP address of the TACACS+ server: set tacplus-server address

172.16.98.24

Specify the shared secret (password) of the TACACS+ server. The secret is stored as an encrypted value in the configuration database.

In the Secret box, type the shared secret of the TACACS+ server:

Tacacssecret1

Set the shared secret of the TACACS+ server: set tacplus-server 172.16.98.24 secret

Tacacssecret1

Specify the source address to be included in the TACACS+ server requests by the router. In most cases, you can use the loopback address of the router.

In the Source address box, type the loopback address of the router:

10.0.0.1

Set the router's loopback address as the source address: set tacplus-server 172.16.98.24

source-address 10.0.0.1

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Chapter 1: Managing User Authentication and Access

Configuring Authentication Order

The procedure provided in this section configures the Services Router to attempt user authentication with the local password first, then with the RADIUS server, and finally with the TACACS+ server.

To configure authentication order:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 13 on page 15.

3.

If you are finished configuring the network, commit the configuration.

4.

To completely set up RADIUS or TACACS+ authentication, you must configure at least one RADIUS or TACACS+ server and create user template accounts.

Go on to one of the following procedures:

To configure a RADIUS server, see “Setting Up RADIUS

Authentication” on page 12.

To configure a TACACS+ server, see “Setting Up TACACS+

Authentication” on page 13.

To configure a remote user template account, see “Creating a Remote

Template Account” on page 19.

To configure local user template accounts, see “Creating a Local Template

Account” on page 20.

Table 13: Configuring Authentication Order

Task

Navigate to the System level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system

Add RADIUS authentication to the authentication order.

1.

In the Authentication order box, click Add

new entry.

2.

In the list, select radius.

3.

Click OK.

Insert the radius statement in the authentication order: insert system authentication-order radius after password

Add TACACS+ authentication to the authentication order.

1.

In the Authentication Order box, click Add

new entry.

2.

In the list, select tacplus.

3.

Click OK.

Insert the tacplus statement in the authentication order: insert system authentication-order tacplus after radius

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J-series™ Services Router Administration Guide

Controlling User Access

This section contains the following topics:

Defining Login Classes on page 16

Creating User Accounts on page 17

Defining Login Classes

You can define any number of login classes. You then apply one login class to an

individual user account, as described in “Creating User Accounts” on page 17 and

“Setting Up Template Accounts” on page 18.

The procedure provided in this section creates a sample login class named operator-and-boot

with the following privileges:

The operator-and-boot

login class can reboot the Services Router using the request system reboot command.

The operator-and-boot login class can also use commands defined in the clear , network

, reset

, trace

, and view

permission bits. For more information, see

“Permission Bits” on page 5.

2.

3.

To define login classes:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 14 on page 16.

If you are finished configuring the network, commit the configuration.

4.

Go on to one of the following procedures:

To create user accounts, see “Creating User Accounts” on page 17.

To create shared user accounts, see “Setting Up Template

Accounts” on page 18.

Table 14: Defining Login Classes

Task

Navigate to the System

Login level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select Configuration>View

and Edit>Edit Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Login, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system login

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Managing User Authentication with a Configuration Editor

Chapter 1: Managing User Authentication and Access

Table 14: Defining Login Classes (continued)

Task J-Web Configuration Editor CLI Configuration Editor

Create a login class named operator-and-boot

with the ability to reboot the router.

1.

2.

Next to Class, click Add new entry.

Type the name of the login class:

Set the name of the login class and the ability to use the request system reboot command: operator-and-boot

3.

In the Allow commands box, type the request system reboot

command enclosed in quotation marks: set class operator-and-boot allow-commands “request system reboot”

“request system reboot”

4.

Click OK.

Give the operator-and-boot login class operator privileges.

1.

Next to Permissions, click Add new entry.

2.

In the Value list, select clear.

3.

Click OK.

4.

Next to Permissions, click Add new entry.

5.

In the Value list, select network.

6.

Click OK.

7.

Next to Permissions, click Add new entry.

8.

In the Value list, select reset.

9.

Click OK.

10.

Next to Permissions, click Add new entry.

11.

In the Value list, select trace.

12.

Click OK.

13.

Next to Permissions, click Add new entry.

14.

In the Value list, select view.

15.

Click OK.

Set the permission bits for the operator-and-boot login class: set class operator-and-boot permissions [clear network reset trace view]

Creating User Accounts

User accounts provide one way for users to access the Services Router. (Users can access the router without accounts if you configured RADIUS or TACACS+ servers,

as described in “Setting Up RADIUS Authentication” on page 12 and “Setting Up

TACACS+ Authentication” on page 13.)

The procedure provided in this section creates a sample user named cmartin

with the following characteristics:

The user cmartin

belongs to the superuser

login class.

The user cmartin uses an encrypted password, $1$14c5.$sBopasdFFdssdfFFdsdfs0 .

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2.

3.

To create user accounts:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 15 on page 18.

If you are finished configuring the network, commit the configuration.

Table 15: Creating User Accounts

Task

Navigate to the System Login level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to System, click Configure or

Edit.

3.

Next to Login, click Configure or

Edit.

From the [edit] hierarchy level, enter edit system login

Create a user named cmartin who belongs to the superuser login class.

Define the encrypted password for cmartin

.

1.

Next to User, click Add new entry.

2.

In the User name box, type cmartin.

3.

In the Class box, type superuser.

4.

Click OK.

Set the username and the login class for the user: set user cmartin class superuser

1.

Next to Authentication, click

Configure.

2.

In the Encrypted password box, type

$1$14c5.$sBopasdFFdssdfFFdsdfs0

3.

Click OK.

Set the encrypted password for cmartin.

set user cmartin authentication encrypted-password

$1$14c5.$sBopasdFFdssdfFFdsdfs0

Setting Up Template Accounts

You can create template accounts that are shared by a set of users when you are using RADIUS or TACACS+ authentication. When a user is authenticated by a template account, the CLI username is the login name, and the privileges, file ownership, and effective user ID are inherited from the template account.

This section contains the following topics:

Creating a Remote Template Account on page 19

Creating a Local Template Account on page 20

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Chapter 1: Managing User Authentication and Access

Creating a Remote Template Account

You can create a remote template that is applied to users authenticated by RADIUS or TACACS+ that do not belong to a local template account.

By default, the JUNOS software uses the remote

template account when

The authenticated user does not exist locally on the Services Router.

The authenticated user's record in the RADIUS or TACACS+ server specifies local user, or the specified local user does not exist locally on the router.

The procedure provided in this section creates a sample user named remote

that belongs to the operator login class.

To create a remote template account:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 16 on page 19.

3.

If you are finished configuring the network, commit the configuration.

4.

To completely set up RADIUS or TACACS+ authentication, you must configure at least one RADIUS or TACACS+ server and specify a system authentication order.

Go on to one of the following procedures:

To configure a RADIUS server, see “Setting Up RADIUS

Authentication” on page 12.

To configure a TACACS+ server, see “Setting Up TACACS+

Authentication” on page 13.

To specify a system authentication order, see “Configuring Authentication

Order” on page 15.

Table 16: Creating a Remote Template Account

Task

Navigate to the System Login level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Login, click Configure or Edit.

Create a user named remote who belongs to the operator login class.

1.

Next to User, click Add new entry.

2.

In the User name box, type remote.

3.

In the Class box, type operator.

4.

Click OK.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system login

Set the username and the login class for the user: set user remote class operator

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Creating a Local Template Account

You can create a local template that is applied to users authenticated by RADIUS or

TACACS+ that are assigned to the local template account. You use local template accounts when you need different types of templates. Each template can define a different set of permissions appropriate for the group of users who use that template.

The procedure provided in this section creates a sample user named admin that belongs to the superuser

login class.

To create a local template account:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

Perform the configuration tasks described in Table 17 on page 20.

If you are finished configuring the network, commit the configuration.

4.

To completely set up RADIUS or TACACS+ authentication, you must configure at least one RADIUS or TACACS+ server and specify a system authentication order

Go on to one of the following procedures:

To configure a RADIUS server, see “Setting Up RADIUS

Authentication” on page 12.

To configure a TACACS+ server, see “Setting Up TACACS+

Authentication” on page 13.

To configure a system authentication order, see “Configuring Authentication

Order” on page 15.

Table 17: Creating a Local Template Account

Task

Navigate to the System Login level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Login, click Configure or Edit.

Create a user named admin who belongs to the superuser login class.

1.

Next to User, click Add new entry.

2.

In the User name box, type admin.

3.

In the Class box, type superuser.

4.

Click OK.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system login

Set the username and the login class for the user: set user admin class superuser

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Chapter 1: Managing User Authentication and Access

Recovering the Root Password

If you forget the root password for the router, you can use the password recovery procedure to reset the root password.

NOTE: You need console access to recover the root password.

To recover the root password:

1.

Power off the router by pressing the power button on the front panel.

2.

Turn off the power to the management device, such as a PC or laptop computer, that you want to use to access the CLI.

3.

4.

5.

Plug one end of the Ethernet rollover cable supplied with the router into the

RJ-45 to DB-9 serial port adapter supplied with the router (see Figure 5 on page

21 and Figure 6 on page 22).

Plug the RJ-45 to DB-9 serial port adapter into the serial port on the management

device (see Figure 5 on page 21 and Figure 6 on page 22).

Connect the other end of the Ethernet rollover cable to the console port on the

router (see Figure 5 on page 21 and Figure 6 on page 22).

Figure 5: Connecting to the Console Port on the J2300 Services Router

Recovering the Root Password

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J-series™ Services Router Administration Guide

Figure 6: Connecting to the Console Port on the J4350 or J6350 Services Router

6.

7.

8.

Turn on the power to the management device.

On the management device, start your asynchronous terminal emulation application (such as Microsoft Windows Hyperterminal) and select the appropriate

COM port to use (for example, COM1 ).

Configure the port settings as follows:

Bits per second: 9600

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

9.

Power on the router by pressing the power button on the front panel. Verify that the

POWER

LED on the front panel turns green.

The terminal emulation screen on your management device displays the router's boot sequence.

10.

When the following prompt appears, press the Spacebar to access the router's bootstrap loader command prompt:

Hit [Enter] to boot immediately, or space bar for command prompt.

Booting [kernel] in 9 seconds...

11.

At the following prompt, enter boot -s

to start up the system in single-user mode.

ok boot -s

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Recovering the Root Password

Chapter 1: Managing User Authentication and Access

12.

At the following prompt, enter recovery

to start the root password recovery procedure.

Enter full pathname of shell or 'recovery' for root password recovery or

RETURN for /bin/sh: recovery

13.

Enter configuration mode in the CLI.

14.

Set the root password. For example: user@host# set system root-authentication plain-text-password

For more information about configuring the root password, see the JUNOS System

Basics Configuration Guide.

15.

At the following prompt, enter the new root password. For example:

New password: juniper1

Retype new password:

16.

At the second prompt, reenter the new root password.

17.

If you are finished configuring the network, commit the configuration.

root@host# commit commit complete

18.

Exit configuration mode in the CLI.

19.

Exit operational mode in the CLI.

20.

At the prompt, enter y

to reboot the router.

Reboot the system? [y/n] y

Securing the Console Port

You can use the console port on the Services Router to connect to the Routing Engine through an RJ-45 serial cable. From the console port, you can use the CLI to configure the router. By default, the console port is enabled. To secure the console port, you can configure the Services Router to do the following:

Log out the console session when you unplug the serial cable connected to the console port.

Disable root login connections to the console.

Disable the console port. We recommend disabling the console port to prevent unauthorized access to the Services Router, especially when the router is used as customer premises equipment (CPE).

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In a Common Criteria environment, you must disable the console port. For more information, see the Secure Configuration Guide for Common Criteria and

JUNOS-FIPS.

To secure the console port:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

Perform the configuration tasks described in Table 18 on page 24.

If you are finished configuring the network, commit the configuration.

Table 18: Securing the Console Port

Task

Navigate to the

Console level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select Configuration>View

and Edit>Edit Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Ports, click Configure or Edit.

4.

Next to Console, click Configure or Edit.

From the [edit] hierarchy level, enter edit system ports console

Secure the console port.

1.

Select one of the following check boxes:

Disable—Console port is disabled.

Insecure—Root login connections to the console are disabled.

Log out on disconnect—Logs out the console session when the serial cable connected to the console port is unplugged.

2.

Click OK.

Do one of the following:

To disable the console port, enter set disable

To disable root login connections to the console, enter set insecure

To log out the console session when the serial cable connected to the console port is unplugged, enter set log-out-on-disconnect

Accessing Remote Devices with the CLI

This section contains the following topics:

Using the telnet Command on page 24

Using the ssh Command on page 25

Using the telnet Command

You can use the CLI telnet

command to open a Telnet session to a remote device: user@host> telnet host <8bit> <bypass-routing> <inet> <interface interface-name>

<no-resolve> <port port> <routing-instance routing-instance-name> <source address>

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Chapter 1: Managing User Authentication and Access

To escape from the Telnet session to the Telnet command prompt, press Ctrl-]. To exit from the Telnet session and return to the CLI command prompt, enter quit .

Table 19 on page 25 describes the

telnet command options. For more information, see the JUNOS System Basics and Services Command Reference.

Table 19: CLI telnet Command Options

Option

8bit bypass-routing

host

inet interface source-interface no-resolve

Description

Use an 8-bit data path.

Bypass the routing tables and open a Telnet session only to hosts on directly attached interfaces. If the host is not on a directly attached interface, an error message is returned.

Open a Telnet session to the specified hostname or IP address.

Force the Telnet session to an IPv4 destination.

Open a Telnet session to a host on the specified interface. If you do not include this option, all interfaces are used.

Suppress the display of symbolic names.

port port source address

Specify the port number or service name on the host.

routing-instance routing-instance-name Use the specified routing instance for the Telnet session.

Use the specified source address for the Telnet session.

Using the ssh Command

You can use the CLI ssh

command to use the secure shell (SSH) program to open a connection to a remote device: user@host> ssh host <bypass-routing> <inet> <interface interface-name>

<routing-instance routing-instance-name> <source address> <v1> <v2>

Table 20 on page 25 describes the

ssh command options. For more information, see the JUNOS System Basics and Services Command Reference.

Table 20: CLI ssh Command Options

Option bypass-routing

host

inet

Description

Bypass the routing tables and open an SSH connection only to hosts on directly attached interfaces. If the host is not on a directly attached interface, an error message is returned.

Open an SSH connection to the specified hostname or IP address.

Force the SSH connection to an IPv4 destination.

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J-series™ Services Router Administration Guide

Table 20: CLI ssh Command Options (continued)

Option Description interface source-interface

Open an SSH connection to a host on the specified interface. If you do not include this option, all interfaces are used.

routing-instance routing-instance-name

Use the specified routing instance for the SSH connection.

source address v1 v2

Use the specified source address for the SSH connection.

Force SSH to use version 1 for the connection.

Force SSH to use version 2 for the connection.

Configuring Password Retry Limits for Telnet and SSH Access

To prevent brute force and dictionary attacks, the Services Router takes the following actions for Telnet or SSH sessions by default:

Disconnects a session after a maximum of 10 consecutive password retries.

After the second password retry, introduces a delay in multiples of 5 seconds between subsequent password retries.

For example, the Services Router introduces a delay of 5 seconds between the third and fourth password retry, a delay of 10 seconds between the fourth and fifth password retry, and so on.

Enforces a minimum session time of 20 seconds during which a session cannot be disconnected. Configuring the minimum session time prevents malicious users from disconnecting sessions before the password retry delay goes into effect, and attempting brute force and dictionary attacks with multiple logins.

You can configure the password retry limits for Telnet and SSH access. In this example, you configure the Services Router to take the following actions for Telnet and SSH sessions:

Allow a maximum of 4 consecutive password retries before disconnecting a session.

Introduce a delay in multiples of 5 seconds between password retries that occur after the second password retry.

Enforce a minimum session time of 40 seconds during which a session cannot be disconnected.

To configure password retry limits for Telnet and SSH access:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

Perform the configuration tasks described in Table 21 on page 27.

If you are finished configuring the network, commit the configuration.

26 ■

Configuring Password Retry Limits for Telnet and SSH Access

Chapter 1: Managing User Authentication and Access

Table 21: Configuring Password Retry Limits for Telnet and SSH Access

Task

Navigate to the Retry options level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to System, click Edit.

3.

Next to Login, click Configure or Edit.

4.

Next to Retry options, click

Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system login retry-options

Configure password retry limits for Telnet and SSH access.

Tries—Maximum number of consecutive password retries before a SSH or Telnet sessions is disconnected.

The default number is 10, but you can set a number between 1 and 10.

Backoff threshold—Threshold number of password retries after which a delay is introduced between two consecutive password retries. The default number is

2

, but you can set a number between 1 and 3.

Backoff factor—Delay (in seconds) between consecutive password retries after the threshold number of password retries. The default delay is in multiples of 5 seconds, but you can set a delay between 5 and 10 seconds.

Minimum time—Minimum length of time (in seconds) during which a Telnet or SSH session cannot be disconnected. The default is 20 seconds, but you can set a time between 20 and 60 seconds.

1.

In the Tries before disconnect box, type 4.

2.

In the Backoff threshold box, type 2.

3.

In the Backoff factor box, type

5 .

4.

In the Minimum time box, type

40 .

5.

Click OK.

1.

Enter set tries-before-disconnect

4

2.

Enter set backoff-threshold

2

3.

Enter set backoff-factor 5

4.

Enter set minimum-time 40

Configuring Password Retry Limits for Telnet and SSH Access

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J-series™ Services Router Administration Guide

28 ■

Configuring Password Retry Limits for Telnet and SSH Access

Chapter 2

Setting Up USB Modems for Remote

Management

J-series Services Routers support the use of USB modems for remote management.

You can use Telnet or SSH to connect to the router from a remote location through two modems over a telephone network. The USB modem is connected to the USB port on the Services Router, and a second modem is connected to a remote management device such as a PC or laptop computer.

NOTE: We recommend using a Multi-Tech MultiModem MT5634ZBA-USB-V92 USB modem with J-series Services Routers.

You use either the J-Web configuration editor or CLI configuration editor to configure the USB modem and its supporting dialer interfaces.

This chapter contains the following topics:

USB Modem Terms on page 29

USB Modem Overview on page 30

Before You Begin on page 33

Connecting the USB Modem to the Services Router's USB Port on page 33

Configuring USB Modem Interfaces with a Configuration Editor on page 33

Connecting to the Services Router from the User End on page 39

Administering USB Modems on page 40

Verifying the USB Modem Configuration on page 42

USB Modem Terms

Before configuring USB modems and their supporting dialer interfaces, become

familiar with the terms defined in Table 22 on page 30.

USB Modem Terms

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J-series™ Services Router Administration Guide

Table 22: USB Modem Terminology

Term

caller ID dialer interface (dl) dial-in

Microcom Networking Protocol (MNP)

Definition

Telephone number of the caller on the remote end of a USB modem connection, used to dial in and also to identify the caller. Multiple caller

IDs can be configured on a dialer interface. During dial-in, the router matches the incoming call's caller ID against the caller IDs configured on its dialer interfaces. Each dialer interface accepts calls from only callers whose caller IDs are configured on it.

Logical interface for configuring dialing properties for a USB modem connection.

Feature that enables J-series Services Routers to receive calls from the remote end of a USB modem connection. The remote end of the USB modem call might be a service provider, a corporate central location, or a customer premises equipment (CPE) branch office. All incoming calls can be verified against caller IDs configured on the router's dialer interface.

Protocol that provides error correction and data compression for asynchronous modem transmission.

USB Modem Overview

A USB modem connects to a Services Router through modem interfaces that you configure. The router applies its own modem AT commands to initialize the attached modem. Modem setup requires that you connect and configure the USB modem at the router and the modem at the user end of the network.

USB Modem Interfaces on page 30

How a Services Router Initializes USB Modems on page 31

USB Modem Connection and Configuration Overview on page 32

USB Modem Interfaces

You configure two types of interfaces for USB modem connectivity: a physical interface and a logical interface called the dialer interface:

The USB modem physical interface uses the naming convention umd0

. The

Services Router creates this interface when a USB modem is connected to the

USB port.

The dialer interface, dl

n, is a logical interface for configuring dialing properties for USB modem connections.

See the interface naming conventions in the J-series Services Router Basic LAN and

WAN Access Configuration Guide.

The following rules apply when you configure dialer interfaces for USB modem connections:

30 ■

USB Modem Overview

Chapter 2: Setting Up USB Modems for Remote Management

The dialer interface must be configured to use PPP encapsulation. You cannot configure Cisco High-Level Data Link Control (HDLC) or Multilink PPP (MLPPP) encapsulation on dialer interfaces.

The dialer interface cannot be configured as a constituent link in a multilink bundle.

If you are using the same dialer interface for ISDN connections and USB modem connections, the dialer interface cannot be configured simultaneously in the following modes:

As a backup interface and a dialer filter

As a backup interface and dialer watch interface

As a dialer watch interface and a dialer filter

As a backup interface for more than one primary interface

How a Services Router Initializes USB Modems

When you connect the USB modem to the USB port on the Services Router, the router applies the modem AT commands configured in the init-command-string

command to the initialization commands on the modem. For more information about configuring modem commands for the init-command-string

command, see “Modifying USB Modem

Initialization Commands” on page 41.

If you do not configure modem AT commands for the init-command-string

command, the router applies the following default sequence of initialization commands to the modem:

AT S7=45 S0=0 V1 X4 &C1 E0 Q0 &Q8 %C0

. Table 23 on page 31 describes

the commands. For more information about these commands, see the documentation for your modem.

Table 23: J-series Default Modem Initialization Commands

Modem Command

AT

S7=45

S0=0

V1

&C1

E0

Q0

&Q8

Description

Attention. Informs the modem that a command follows.

Instructs the modem to wait 45 seconds for a telecommunications service provider

(carrier) signal before terminating the call.

Disables the auto answer feature, whereby the modem automatically answers calls.

Displays result codes as words.

Disables reset of the modem when it loses the carrier signal.

Disables the display on the local terminal of commands issued to the modem from the local terminal.

Enables the display of result codes.

Enables Microcom Networking Protocol (MNP) error control mode.

USB Modem Overview

■ 31

J-series™ Services Router Administration Guide

Table 23: J-series Default Modem Initialization Commands (continued)

Modem Command

%C0

Description

Disables data compression.

When the Services Router applies the modem AT commands in the init-command-string command or the default sequence of initialization commands to the modem, it compares them to the initialization commands already configured on the modem and makes the following changes:

If the commands are the same, the router overrides existing modem values that do not match. For example, if the initialization commands on the modem include

S0=0 and the router’s init-command-string command includes S0=2 , the Services

Router applies S0=2 .

If the initialization commands on the modem do not include a command in the router’s init-command-string command, the router adds it. For example, if the init-command-string

command includes the command

L2

, but the modem commands do not include it, the router adds

L2

to the initialization commands configured on the modem.

USB Modem Connection and Configuration Overview

To use USB modems to remotely manage a Services Router, you perform the tasks

listed in Table 24 on page 32. For instructions, see the cross-references in the table.

Table 24: USB Modem Connection and Configuration Overview

Task

Perform prerequisite tasks.

On the Services Router

1. Connect a modem to the router.

Instructions

“Before You Begin” on page 33

2. Configure the modem interfaces on the router.

3. Verify the modem configuration on the router.

4. Perform administrative tasks as necessary.

“Connecting the USB Modem to the Services Router's USB

Port” on page 33

“Configuring USB Modem Interfaces with a Configuration

Editor” on page 33

“Verifying the USB Modem Configuration” on page 42

Modifying USB Modem Initialization Commands on page 41

Resetting USB Modems on page 42

At the User End

1. Configure the modem at your remote location.

2. Dial in to the router.

“Configuring a Dial-Up Modem Connection at the User

End” on page 39

“Connecting to the Services Router from the User End” on page 40

32 ■

USB Modem Overview

Chapter 2: Setting Up USB Modems for Remote Management

Before You Begin

Before you configure USB modems, you need to perform the following tasks:

Install Services Router hardware. For more information, see the Getting Started

Guide for your router.

Establish basic connectivity. For more information, see the Getting Started Guide for your router.

Order a Multi-Tech MultiModem MT5634ZBA-USB-V92 USB modem from

Multi-Tech Systems ( http://www.multitech.com/

).

Order a dial-up modem for the PC or laptop computer at the remote location from where you want to connect to the Services Router.

Order a public switched telephone network (PSTN) line from your telecommunications service provider. Contact your service provider for more information.

If you do not already have a basic understanding of physical and logical interfaces and Juniper Networks interface conventions, see the J-series Services Router Basic

LAN and WAN Access Configuration Guide.

Connecting the USB Modem to the Services Router's USB Port

NOTE: J4350 and J6350 Services Routers have two USB ports. However, you can connect only one USB modem to the USB ports on these routers. If you connect USB modems to both ports, the router detects only the first modem connected.

To connect the USB modem to the USB port on the router:

1.

Plug the modem into the USB port.

2.

Connect the modem to your telephone network.

Configuring USB Modem Interfaces with a Configuration Editor

To configure USB modem interfaces, perform the following tasks marked (Required).

Perform other tasks if needed on your network.

Configuring a USB Modem Interface (Required) on page 33

Configuring a Dialer Interface (Required) on page 35

Configuring Dial-In (Required) on page 36

Configuring CHAP on Dialer Interfaces (Optional) on page 37

Configuring a USB Modem Interface (Required)

To configure a USB modem interface for the Services Router:

Before You Begin

■ 33

J-series™ Services Router Administration Guide

2.

3.

1.

Navigate to the top of the interfaces configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 25 on page 34.

Go on to “Configuring a Dialer Interface (Required)” on page 35.

Table 25: Configuring a USB Modem Interface

Task

Navigate to the Interfaces level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Interfaces, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit interfaces umd0

Create the new interface umd0.

1.

Next to Interface, click Add new

entry.

2.

In the Interface name box, type the name of the new interface, umd0.

3.

Click OK.

Configure dialer options.

Name the dialer pool configured on the dialer interface you want to use for USB modem connectivity—for example, usb-modem-dialer-pool. For

more information, see “Configuring a Dialer Interface

(Required)” on page 35.

Set the dialer pool priority—for example, 25.

1.

In the Encapsulation column, next to the new interface, click Edit.

2.

Next to Dialer options, select Yes, and then click Configure.

3.

Next to Pool, click Add new entry.

4.

In the Pool identifier box, type usb-modem-dialer-pool .

5.

In the Priority box, type 25.

6.

Click OK until you return to the

Interface page.

Enter set dialer-options pool usb-modem-dialer-pool priority 25

Dialer pool priority has a range from 1 to 255, with 1 designating lowest-priority interfaces and 255 designating the highest-priority interfaces.

The S0=0 command in the default modem initialization sequence AT S7=45

S0=0 V1 X4 &C1 E0 Q0 &Q8 %C0 , disables the modem from automatically answering calls.

Configure the modem to automatically answer calls after a specified number of rings. For more information about modem initialization commands, see

“How a Services Router Initializes USB

Modems” on page 31 and “Modifying

USB Modem Initialization

Commands” on page 41.

1.

Next to Modem options, click

Configure.

2.

In the Init command string box, type ATS0=2 to configure the modem to automatically answer after two rings.

3.

Click OK.

Enter set modem-options init-command-string

"ATS0=2 \n"

34 ■

Configuring USB Modem Interfaces with a Configuration Editor

Chapter 2: Setting Up USB Modems for Remote Management

Configuring a Dialer Interface (Required)

The dialer interface ( dl ) is a logical interface configured to establish USB modem connectivity. You can configure multiple dialer interfaces for different functions on the Services Router.

To configure a logical dialer interface for the Services Router:

1.

Navigate to the top of the interfaces configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

Perform the configuration tasks described in Table 26 on page 35.

Go on to “Configuring Dial-In (Required)” on page 36.

Table 26: Adding a Dialer Interface to a Services Router

Task J-Web Configuration Editor

Navigate to the Interfaces level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Interfaces, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit interfaces

Create the new interface—for example, dl0 .

Adding a description can differentiate between different dialer interfaces—for example,

USB-modem-remote-management .

1.

Next to Interface, click Add new

entry.

2.

In the Interface name box, type dl0.

3.

In the Description box, type

USB-modem-remote-management .

4.

Click OK.

Create and name the interface:

1.

edit dl0

2.

set description

USB-modem-remote-management

Configure Point-to-Point Protocol (PPP) encapsulation.

NOTE: You cannot configure Cisco

High-Level Data Link Control (HDLC) or Multilink PPP (MLPPP) encapsulation on dialer interfaces used in USB modem connections.

1.

In the Encapsulation column, next to the new interface, click Edit.

2.

From the Encapsulation list, select

ppp.

Enter set encapsulation ppp

Create the logical unit 0.

NOTE: The logical unit number must be 0.

1.

Next to Unit, click Add new entry.

2.

In the Interface unit number box, type 0.

3.

Next to Dialer options, select Yes, and then click Configure.

Enter set unit 0

Configuring USB Modem Interfaces with a Configuration Editor

■ 35

J-series™ Services Router Administration Guide

Table 26: Adding a Dialer Interface to a Services Router (continued)

Task J-Web Configuration Editor

Configure the name of the dialer pool to use for USB modem connectivity—for example, usb-modem-dialer-pool

.

1.

In the Pool box, type usb-modem-dialer-pool

.

2.

Click OK.

CLI Configuration Editor

1.

Enter edit unit 0

2.

Enter set dialer-options pool usb-modem-dialer-pool

Configure source and destination IP addresses for the dialer interface—for example, 172.20.10.2 and

172.20.10.1

.

NOTE: If you configure multiple dialer interfaces, ensure that the same IP subnet address is not configured on different dialer interfaces. Configuring the same IP subnet address on multiple dialer interfaces can result in inconsistency in the route and packet loss. The router might route packets through another dialer interface with the IP subnet address instead of through the dialer interface to which the USB modem call is mapped.

1.

Select Inet under Family, and click

Configure.

2.

Next to Address, click Add new

entry.

3.

In the Source box, type

172.20.10.2

.

4.

In the Destination box, type

172.20.10.1

.

5.

Click OK.

Enter set family inet address 172.20.10.2

destination 172.20.10.1

Configuring Dial-In (Required)

To enable connections to the USB modem from a remote location, you must configure the dialer interfaces set up for USB modem use to accept incoming calls. You can configure a dialer interface to accept all incoming calls or accept only calls from one or more caller IDs.

If the dialer interface is configured to accept only calls from a specific caller ID, the

Services Router matches the incoming call's caller ID against the caller IDs configured on its dialer interfaces. If an exact match is not found and the incoming call's caller

ID has more digits than the configured caller IDs, the Services Router performs a right-to-left match of the incoming call's caller ID with the configured caller IDs and accepts the incoming call if a match is found. For example, if the incoming call's caller ID is 4085550115 and the caller ID configured on a dialer interface is 5550115, the incoming call is accepted. Each dialer interface accepts calls from only callers whose caller IDs are configured on it.

To configure a dialer interface for dial-in:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

Perform the configuration tasks described in Table 27 on page 37.

36 ■

Configuring USB Modem Interfaces with a Configuration Editor

Chapter 2: Setting Up USB Modems for Remote Management

3.

4.

If you are finished configuring the router, commit the configuration.

To verify that the network interface is configured correctly, see “Verifying the

USB Modem Configuration” on page 42.

Table 27: Configuring the Dialer Interface for Dial-In

Task

Navigate to the Interfaces level in the configuration hierarchy, and select a dialer interface—for example, dl0.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Interfaces, click Edit.

3.

Next to dl0, click Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit interfaces dl0

On logical interface 0 configure the incoming map options for the dialer interface.

■ accept-all —Dialer interface accepts all incoming calls.

You can configure the accept-all option for only one of the dialer interfaces associated with a USB modem physical interface. The router uses the dialer interface with the accept-all option configured only if the incoming call's caller ID does not match the caller IDs configured on other dialer interfaces.

caller —Dialer interface accepts calls from a specific caller ID—for example,

4085550115

. You can configure a maximum of 15 caller IDs per dialer interface.

The same caller ID must not be configured on different dialer interfaces. However, you can configure caller IDs with more or fewer digits on different dialer interfaces.

For example, you can configure the caller

IDs 14085550115, 4085550115, and

5550115 on different dialer interfaces.

1.

In the Unit section, for logical unit number 0, click Dialer

options under Nested

Configuration.

2.

Next to Incoming map, click

Configure.

3.

From the Caller type menu, select Caller.

4.

Next to Caller, click Add new

entry.

5.

In the Caller id box, type

4085550115 .

6.

Click OK.

7.

Repeat Steps 4 through 6 for each caller ID to be accepted on the dialer interface.

1.

Enter edit unit 0

2.

Enter edit dialer-options

3.

Enter set incoming-map caller

4085550115

4.

Repeat Step 3 for each caller ID to be accepted on the dialer interface.

Configuring CHAP on Dialer Interfaces (Optional)

You can optionally configure dialer interfaces to support the PPP Challenge Handshake

Authentication Protocol (CHAP). When you enable CHAP on a dialer interface, the

Services Router can authenticate the remote locations connecting to the USB modem.

For more information about CHAP, see the J-series Services Router Basic LAN and

WAN Access Configuration Guide and the JUNOS Network Interfaces Configuration

Guide.

To configure CHAP on the dialer interface:

Configuring USB Modem Interfaces with a Configuration Editor

■ 37

J-series™ Services Router Administration Guide

2.

3.

4.

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 28 on page 38.

If you are finished configuring the router, commit the configuration.

To verify the CHAP configuration, see “Verifying the USB Modem

Configuration” on page 42.

Table 28: Configuring CHAP on Dialer Interfaces

Task J-Web Configuration Editor CLI Configuration Editor

Define a CHAP access profile—for example, usb-modem-access-profile with a client (username) named usb-modem-user and the secret

(password) my-secret.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Access, click Configure or

Edit.

3.

Next to Profile, click Add new

entry.

4.

In the Profile name box, type usb-modem-access-profile

.

5.

Next to Client, click Add new

entry.

6.

In the Name box, type usb-modem-user .

7.

In the Chap secret box, type my-secret

.

8.

Click OK.

9.

Repeat Steps 5 through 8 for each client to be included in the CHAP profile.

10.

Click OK until you return to the

Configuration page.

1.

From the [edit] hierarchy level, enter edit access

2.

Enter set profile usb-modem-access-profile client usb-modem-user chap-secret my-secret

3.

Repeat Step 2 for each client to be included in the CHAP profile.

Navigate to the appropriate dialer interface level in the configuration hierarchy—for example, dl0 unit 0.

1.

On the Configuration page next to

Interfaces, click Edit.

2.

In the Interface name column, click

dl0.

3.

Under Unit, in the Interface unit number column, click 0.

From the [edit] hierarchy level, enter edit interfaces dl0 unit 0

Configure CHAP on the dialer interface and specify a unique profile name containing a client list and access parameters—for example, usb-modem-access-profile .

NOTE: Do not configure the passive option from the [edit interfaces dl0 unit

0 ppp-options chap] hierarchy level.

1.

Next to Ppp options, click

Configure.

2.

Next to Chap, click Configure.

3.

In the Access profile box, type usb-modem-access-profile .

4.

Click OK.

Enter set ppp-options chap access-profile usb-modem-access-profile

38 ■

Configuring USB Modem Interfaces with a Configuration Editor

Chapter 2: Setting Up USB Modems for Remote Management

Connecting to the Services Router from the User End

NOTE: These instructions describe connecting to the Services Router from a remote

PC or laptop computer running Microsoft Windows XP. If your remote PC or laptop computer does not run Microsoft Windows XP, see the documentation for your operating system and enter equivalent commands.

This section contains the following topics:

Configuring a Dial-Up Modem Connection at the User End on page 39

Connecting to the Services Router from the User End on page 40

Configuring a Dial-Up Modem Connection at the User End

To remotely connect to the USB modem connected to the USB port on the Services

Router, you must configure a dial-up modem connection on the PC or laptop computer at your remote location. Configure the dial-up modem connection properties to disable IP header compression.

To configure a dial-up modem connection at the user end:

1.

2.

At your remote location, connect a modem to a management device such as a

PC or laptop computer.

Connect the modem to your telephone network.

3.

On the PC or laptop computer, select Start>Settings>Control Panel>Network

Connections.

4.

The Network Connections page is displayed.

Click Create a new connection.

5.

The New Connection Wizard is displayed.

Click Next.

6.

The New Connection Wizard: Network Connection Type page is displayed.

Select Connect to the network at my workplace, and then click Next.

7.

The New Connection Wizard: Network Connection page is displayed.

Select Dial-up connection, and then click Next.

8.

The New Connection Wizard: Connection Name page is displayed.

In the Company Name box, type the dial-up connection name—for example,

USB-modem-connect —and then click Next.

The New Connection Wizard: Phone Number to Dial page is displayed.

9.

In the Phone number box, type the telephone number of the PSTN line connected to the USB modem at the router end.

10.

Click Next twice, and then click Finish.

Connecting to the Services Router from the User End

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J-series™ Services Router Administration Guide

The Connect USB-modem-connect page is displayed.

11.

If CHAP is configured on the dialer interface used for the USB modem interface at the router end, type the username and password configured in the CHAP configuration in the User name and Password boxes. For information about

configuring CHAP on dialer interfaces, see “Configuring CHAP on Dialer Interfaces

(Optional)” on page 37.

12.

Click Properties.

The USB-modem-connect Properties page is displayed.

13.

In the Networking tab, select Internet Protocol (TCP/IP), and then click

Properties.

The Internet Protocol (TCP/IP) Properties page is displayed.

14.

Click Advanced.

The Advanced TCP/IP Settings page appears.

15.

Clear the Use IP header compression check box.

Connecting to the Services Router from the User End

To remotely connect to the Services Router through a USB modem connected to the

USB port on the router:

1.

On the PC or laptop computer at your remote location, select

Start>Settings>Control Panel>Network Connections.

2.

The Network Connections page is displayed.

Double-click the USB-modem-connect dial-up connection configured in

“Configuring a Dial-Up Modem Connection at the User End” on page 39.

3.

The Connect USB-modem-connect page is displayed.

Click Dial to connect to the Services Router.

When the connection is complete, you can use Telnet or SSH to connect to the router.

Administering USB Modems

This section contains the following topics:

Modifying USB Modem Initialization Commands on page 41

Resetting USB Modems on page 42

40 ■

Administering USB Modems

Chapter 2: Setting Up USB Modems for Remote Management

Modifying USB Modem Initialization Commands

NOTE: These instructions use Hayes-compatible modem commands to configure the modem. If your modem is not Hayes-compatible, see the documentation for your modem and enter equivalent modem commands.

You can use the J-Web or CLI configuration editor to override the value of an initialization command configured on the USB modem or configure additional commands for initializing USB modems.

NOTE: If you modify modem initialization commands when a call is in progress, the new initialization sequence is applied on the modem only when the call ends.

In this example, you override the value of the S0=0 command in the initialization sequence configured on the modem and add the

L2

command.

To modify the initialization commands on a USB modem:

1.

Navigate to the top of the interfaces configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

4.

Perform the configuration tasks described in Table 29 on page 41.

If you are finished configuring the router, commit the configuration.

To verify that the initialization commands are configured correctly, see “Verifying the USB Modem Configuration” on page 42.

Table 29: Modifying USB Modem Initialization Commands

Task

Navigate to the Interfaces level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Interfaces, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit interfaces umd0

Administering USB Modems

■ 41

J-series™ Services Router Administration Guide

Table 29: Modifying USB Modem Initialization Commands (continued)

Task J-Web Configuration Editor

Configure the modem AT commands to initialize the USB modem. For example:

The command S0=2 configures the modem to automatically answer calls on the second ring.

The command L2 configures medium speaker volume on the modem.

1.

Next to Modem options, click

Configure.

2.

In the Init command string box, type AT S0=2 L2.

3.

Click OK.

You can insert spaces between commands.

When you configure modem commands in the CLI configuration editor, you must follow these conventions:

Use the newline character \n to indicate the end of a command sequence.

Enclose the command string in double quotation marks.

CLI Configuration Editor

From the [edit interfaces umd0] hierarchy, enter set modem-options init-command-string

"AT S0=2 L2 \n"

Resetting USB Modems

If the USB modem does not respond, you can reset the modem.

CAUTION: If you reset the modem when a call is in progress, the call is terminated.

To reset the USB modem:

1.

Enter operational mode in the CLI.

2.

To reset the USB modem, enter the following command: user@host> request interface modem reset umd0

Verifying the USB Modem Configuration

To verify a USB modem configuration, perform the following tasks:

Verifying a USB Modem Interface on page 43

Verifying Dialer Interface Configuration on page 44

42 ■

Verifying the USB Modem Configuration

Chapter 2: Setting Up USB Modems for Remote Management

Verifying a USB Modem Interface

Purpose

Verify that the USB modem interface is correctly configured and display the status of the modem.

Action

From the CLI, enter the show interfaces extensive command.

user@host> show interfaces umd0 extensive

Physical interface: umd0, Enabled, Physical link is Up

Interface index: 64, SNMP ifIndex: 33, Generation: 1

Type: Async-Serial, Link-level type: PPP-Subordinate, MTU: 1504,

Clocking: Unspecified, Speed: MODEM

Device flags : Present Running

Interface flags: Point-To-Point SNMP-Traps Internal: 0x4000

Link flags : None

Hold-times : Up 0 ms, Down 0 ms

Last flapped : Never

Statistics last cleared: Never

Traffic statistics:

Input bytes : 21672

Output bytes : 22558

Input packets: 1782

Output packets: 1832

Input errors:

Errors: 0, Drops: 0, Framing errors: 0, Runts: 0, Giants: 0, Policed discards:

0,

Resource errors: 0

Output errors:

Carrier transitions: 63, Errors: 0, Drops: 0, MTU errors: 0, Resource errors:

0

MODEM status:

Modem type : LT V.92 1.0 MT5634ZBA-USB-V92 Data/Fax Modem

(Dual Config) Version 2.27m

Initialization command string : ATS0=2

Initialization status : Ok

Call status : Connected to 4085551515

Call duration : 13429 seconds

Call direction : Dialin

Baud rate : 33600 bps

Most recent error code : NO CARRIER

Logical interface umd0.0 (Index 2) (SNMP ifIndex 34) (Generation 1)

Flags: Point-To-Point SNMP-Traps Encapsulation: PPP-Subordinate

Meaning

The output shows a summary of interface information and displays the modem status.

Verify the following information:

The physical interface is

Enabled

. If the interface is shown as

Disabled

, do either of the following:

In the CLI configuration editor, delete the disable

statement at the

[edit interfaces interface-name] level of the configuration hierarchy.

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In the J-Web configuration editor, clear the Disable check box on the

Interfaces>interface-name page.

The physical link is

Up

. A link state of

Down

indicates a problem with the interface module, interface port, or physical connection (link-layer errors).

The

Last Flapped

time is an expected value. The

Last Flapped

time indicates the last time the physical interface became unavailable and then available again.

Unexpected flapping indicates likely link-layer errors.

The traffic statistics reflect expected input and output rates. Verify that the number of inbound and outbound bytes and packets matches expected throughput for the physical interface. To clear the statistics and see only new changes, use the clear interfaces statistics interface-name

command.

The modem initialization command string has a nonzero value for the S0=n modem command. A nonzero value is required to configure the modem to automatically answer calls. For example, the command S0=2 configures the modem to automatically answer calls on the second ring.

For more information, see “Modifying USB Modem Initialization

Commands” on page 41.

The modem initialization status is Ok . If the initialization status is shown as Error or Not Initialized , do the following:

1.

Verify that the modem initialization commands are valid. If the modem initialization sequence includes invalid commands, correct them, as described

in “Modifying USB Modem Initialization Commands” on page 41.

2.

If the modem initialization commands are valid, reset the modem. For more

information, see “Resetting USB Modems” on page 42.

Determine the following information:

The call status

The duration of the call

Related Topics

For a complete description of show interfaces extensive output, see the JUNOS

Interfaces Command Reference.

Verifying Dialer Interface Configuration

Purpose

Verify that the dialer interface is correctly configured.

Action

From the CLI, enter the show interfaces extensive command.

user@host> show interfaces dl0 extensive

Physical interface: dl0, Enabled, Physical link is Up

Interface index: 128, SNMP ifIndex: 24, Generation: 129

Type: 27, Link-level type: PPP, MTU: 1504, Clocking: Unspecified, Speed:

Unspecified

Device flags : Present Running

Interface flags: SNMP-Traps

Link type : Full-Duplex

44 ■

Verifying Dialer Interface Configuration

Chapter 2: Setting Up USB Modems for Remote Management

Link flags : Keepalives

Physical info : Unspecified

Hold-times : Up 0 ms, Down 0 ms

Current address: Unspecified, Hardware address: Unspecified

Alternate link address: Unspecified

Last flapped : Never

Statistics last cleared: Never

Traffic statistics:

Input bytes : 13859 0 bps

Output bytes : 0 0 bps

Input packets: 317 0 pps

Output packets: 0 0 pps

Input errors:

Errors: 0, Drops: 0, Framing errors: 0, Runts: 0, Giants: 0, Policed discards:

0,

Resource errors: 0

Output errors:

Carrier transitions: 0, Errors: 0, Drops: 0, MTU errors: 0, Resource errors:

0

Logical interface dl0.0 (Index 70) (SNMP ifIndex 75) (Generation 146)

Description: USB-modem-remote-management

Flags: Point-To-Point SNMP-Traps 0x4000 LinkAddress 23-0 Encapsulation: PPP

Dialer:

State: Active, Dial pool: usb-modem-dialer-pool

Dial strings: 220

Subordinate interfaces: umd0 (Index 64)

Activation delay: 0, Deactivation delay: 0

Initial route check delay: 120

Redial delay: 3

Callback wait period: 5

Load threshold: 0, Load interval: 60

Bandwidth: 115200

Traffic statistics:

Input bytes : 24839

Output bytes : 17792

Input packets: 489

Output packets: 340

Local statistics:

Input bytes : 10980

Output bytes : 17792

Input packets: 172

Output packets: 340

Transit statistics:

Input bytes : 13859 0 bps

Output bytes : 0 0 bps

Input packets: 317 0 pps

Output packets: 0 0 pps

LCP state: Opened

NCP state: inet: Opened, inet6: Not-configured, iso: Not-configured, mpls: Not-configured

CHAP state: Success

Protocol inet, MTU: 1500, Generation: 136, Route table: 0

Flags: None

Addresses, Flags: Is-Preferred Is-Primary

Destination: 172.20.10.1, Local: 172.20.10.2, Broadcast: Unspecified,

Generation: 134

Meaning

The output shows a summary of dialer interface information. Verify the following information:

Verifying Dialer Interface Configuration

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J-series™ Services Router Administration Guide

The physical interface is

Enabled

. If the interface is shown as

Disabled

, do either of the following:

In the CLI configuration editor, delete the disable

statement at the

[edit interfaces interface-name] level of the configuration hierarchy.

In the J-Web configuration editor, clear the Disable check box on the

Interfaces>interface-name page.

The physical link is Up . A link state of Down indicates a problem with the interface module, interface port, or physical connection (link-layer errors).

The Last Flapped time is an expected value. The Last Flapped time indicates the last time the physical interface became unavailable and then available again.

Unexpected flapping indicates possible link-layer errors.

The traffic statistics reflect expected input and output rates. Verify that the number of inbound and outbound bytes and packets matches expected throughput for the physical interface. To clear the statistics and see only new changes, use the clear interfaces statistics interface-name command.

The dialer state is

Active

when a USB modem call is in progress.

The LCP state is

Opened

when a USB modem call is in progress. An LCP state of

Closed or Not Configured indicates a problem with the dialer configuration that needs to be debugged with the monitor traffic interface interface-name command.

For information about the monitor traffic

command, see “Using the monitor traffic

Command” on page 246.

Related Topics

For a complete description of show interfaces dl0 extensive

output, see the JUNOS

Interfaces Command Reference.

46 ■

Verifying Dialer Interface Configuration

Chapter 3

Configuring SNMP for Network

Management

The Simple Network Management Protocol (SNMP) enables the monitoring of network devices from a central location.

You can use either J-Web Quick Configuration or a configuration editor to configure

SNMP.

NOTE: SNMP is not supported on Gigabit Ethernet interfaces on J-series Services

Routers.

This chapter contains the following topics. For more information about SNMP, see the JUNOS Network Management Configuration Guide.

SNMP Architecture on page 47

Before You Begin on page 50

Configuring SNMP with Quick Configuration on page 50

Configuring SNMP with a Configuration Editor on page 54

Verifying the SNMP Configuration on page 58

SNMP Architecture

Use SNMP to determine where and when a network failure is occurring, and to gather statistics about network performance in order to evaluate the overall health of the network and identify bottlenecks.

Because SNMP is a client/server protocol, SNMP nodes can be classified as either clients (SNMP managers) or servers (SNMP agents). SNMP managers, also called network management systems (NMSs), occupy central points in the network and actively query and collect messages from SNMP agents in the network. SNMP agents are individual processes running on network nodes that gather information for a particular node and transfer the information to SNMP managers as queries are processed. The agent also controls access to the agent’s Management Information

Base (MIB), the collection of objects that can be viewed or changed by the SNMP manager. Because SNMP agents are individual SNMP processes running on a host, multiple agents can be active on a single network node at any given time.

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J-series™ Services Router Administration Guide

Communication between the agent and the manager occurs in one of the following forms:

Get, GetBulk, and GetNext requests—The manager requests information from the agent, and the agent returns the information in a Get response message.

Set requests—The manager changes the value of a MIB object controlled by the agent, and the agent indicates status in a Set response message.

Traps notification—The agent sends traps to notify the manager of significant events that occur on the network device.

Management Information Base

Agents store information in a hierarchical database called the Structure of

Management Information (SMI). The SMI resembles a file system. Information is stored in individual files that are hierarchically arranged in the database. The individual files that store the information are known as Management Information Bases (MIBs).

Each MIB contains nodes of information that are stored in a tree structure. Information branches down from a root node to individual leaves in the tree, and the individual leaves comprise the information that is queried by managers for a given MIB. The nodes of information are identified by an object ID (OID). The OID is a dotted integer identifier (

1.3.6.1.2.1.2

, for instance) or a subtree name (such as interfaces

) that corresponds to an indivisible piece of information in the MIB.

MIBs are either standard or enterprise-specific. Standard MIBs are created by the

Internet Engineering Task Force (IETF) and documented in various RFCs. Depending on the vendor, many standard MIBs are delivered with the NMS software. You can also download the standard MIBs from the IETF Web site, http://www.ietf.org

, and compile them into your NMS, if necessary.

For a list of standard and enterprise-specific supported MIBS, see the JUNOS Network

Management Configuration Guide.

Enterprise-specific MIBs are developed and supported by a specific equipment manufacturer. If your network contains devices that have enterprise-specific MIBs, you must obtain them from the manufacturer and compile them into your network management software.

To download enterprise MIBs for a Services Router, go to http://www.juniper.net/techpubs/software/index_mibs.html

.

SNMP Communities

You can grant access to only specific SNMP managers for particular SNMP agents by creating SNMP communities. The community is assigned a name that is unique on the host. All SNMP requests that are sent to the agent must be configured with the same community name. When multiple agents are configured on a particular host, the community name process ensures that SNMP requests are sorted to only those agents configured to handle the requests.

Additionally, communities allow you to specify one or more addresses or address prefixes to which you want to either allow or deny access. By specifying a list of

48 ■

SNMP Architecture

Chapter 3: Configuring SNMP for Network Management clients, you can control exactly which SNMP managers have access to a particular agent.

SNMP Traps

The get and set commands that SNMP uses are useful for querying hosts within a network. However, the commands do not provide a means by which events can trigger a notification. For instance, if a link fails, the health of the link is unknown until an SNMP manager next queries that agent.

SNMP traps are unsolicited notifications that are triggered by events on the host.

When you configure a trap, you specify the types of events that can trigger trap messages, and you configure a set of targets to receive the generated messages.

SNMP traps enable an agent to notify a network management system (NMS) of significant events. You can configure an event policy action that uses system log messages to initiate traps for events. The traps enable an SNMP trap-based application to be notified when an important event occurs. You can convert any system log message that has no corresponding traps into a trap. This feature helps you to use

NMS traps rather than system log messages to monitor the network.

Spoofing SNMP Traps

You can use the request snmp spoof-trap operational mode command to mimic SNMP trap behavior. The contents of the traps (the values and instances of the objects carried in the trap) can be specified on the command line or they can be spoofed automatically. This feature is useful if you want to trigger SNMP traps from routers and ensure they are processed correctly within your existing network management infrastructure, but find it difficult to simulate the error conditions that trigger many of the traps on the router. For more information, see the JUNOS System Basics and

Services Command Reference.

SNMP Health Monitor

The SNMP health monitor feature uses existing SNMP remote monitoring (RMON) alarms and traps to monitor a select set of Services Router characteristics (object instances) like the CPU usage, memory usage, and file system usage. The health monitor feature also monitors the CPU usage of the J-series Services Router forwarding process (also called a daemon)—for example, the chassis process and forwarding process microkernel. You can configure the SNMP health monitor options rising threshold, falling threshold, and interval using the SNMP Quick Configuration page.

A threshold is a test of some SNMP variable against some value, with a report when the threshold value is exceeded. The rising threshold is the upper threshold for a monitored variable. When the current sampled value is greater than or equal to this threshold, and the value at the last sampling interval is less than this threshold, the

SNMP health monitor generates an alarm. After the rising alarm, the health monitor cannot generate another alarm until the sampled value falls below the rising threshold and reaches the falling threshold.

The falling threshold is the lower threshold for the monitored variable. When the current sampled value is less than or equal to this threshold, and the value at the last

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J-series™ Services Router Administration Guide sampling interval is greater than this threshold, the SNMP health monitor generates an alarm. After the falling alarm, the health monitor cannot generate another alarm until the sampled value rises above the falling threshold and reaches the rising threshold.

The interval represents the period of time, in seconds, over which the object instance is sampled and compared with the rising and falling thresholds.

At present, you do not have to configure a separate trap for the SNMP health monitor, because it uses the already existing RMON traps. For more information about RMON events and alarms, see the JUNOS Network Management Configuration Guide.

To display the information collected by the SNMP health monitor, use the following

CLI show snmp health-monitor

commands:

■ show snmp health-monitor

■ show snmp health-monitor alarms show snmp health-monitor alarms detail show snmp health-monitor logs

For more information, see the JUNOS System Basics and Services Command Reference.

Before You Begin

Before you begin configuring SNMP, complete the following tasks:

Establish basic connectivity. See the Getting Started Guide for your router.

Configure network interfaces. See the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

Configuring SNMP with Quick Configuration

J-Web Quick Configuration allows you to define system identification information, create SNMP communities, create SNMP trap groups, and configure health monitor

options. Figure 7 on page 50 shows the Quick Configuration page for SNMP.

Figure 7: Quick Configuration Page for SNMP

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

To configure SNMP features with Quick Configuration:

1.

In the J-Web user interface, select Configuration>Quick Configuration>SNMP.

2.

3.

Enter information into the Quick Configuration page for SNMP, as described in

Table 30 on page 51.

From the SNMP Quick Configuration page, click one of the following buttons:

50 ■

Before You Begin

Chapter 3: Configuring SNMP for Network Management

To apply the configuration and stay on the Quick Configuration page for

SNMP, click Apply.

To apply the configuration and return to the Quick Configuration SNMP page, click OK.

To cancel your entries and return to the Quick Configuration for SNMP page, click Cancel.

4.

To check the configuration, see “Verifying the SNMP Configuration” on page 58.

Table 30: SNMP Quick Configuration Summary

Function Field

Identification

Contact Information

System Description

Local Engine ID

System Location

System Name Override

Communities

Community Name

Authorization

Traps

Trap Group Name

Your Action

Free-form text string that specifies an administrative contact for the system.

Type any contact information for the administrator of the system (such as name and phone number).

Free-form text string that specifies a description for the system.

Provides an administratively unique identifier of an SNMPv3 engine for system identification.

The local engine ID contains a prefix and a suffix. The prefix is formatted according to specifications defined in

RFC 3411. The suffix is defined by the local engine ID. Generally, the local engine ID suffix is the MAC address of

Ethernet management port 0.

Type any system information that describes the system (J4300 with 4 PIMs, for example).

Type the MAC address of Ethernet management port 0.

Free-form text string that specifies the location of the system.

Type any location information for the system (lab name or rack name, for example).

Free-form text string that overrides the system hostname.

Type the name of the system.

Click Add.

Specifies the name of the SNMP community.

Type the name of the community being added.

Specifies the type of authorization (either read-only or read-write) for the SNMP community being configured.

Select the desired authorization (either read-only or read-write) from the list.

Specifies the name of the SNMP trap group being configured.

Click Add.

Type the name of the SNMP trap group being configured.

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J-series™ Services Router Administration Guide

Table 30: SNMP Quick Configuration Summary (continued)

Field

Categories

Targets

Function

Specifies which trap categories are added to the trap group being configured.

Your Action

To generate traps for authentication failures, select Authentication.

To generate traps for chassis and environment notifications, select

Chassis.

To generate traps for configuration changes, select Configuration.

To generate traps for link-related notifications (up-down transitions), select Link.

To generate traps for remote operation notifications, select

Remote operations.

To generate traps for remote network monitoring (RMON), select

RMON alarm.

To generate traps for routing protocol notifications, select

Routing.

To generate traps on system warm and cold starts, select Startup.

To generate traps on Virtual Router

Redundancy Protocol (VRRP) events

(such as new-master or authentication failures), select

VRRP events.

One or more hostnames or IP addresses that specify the systems to receive SNMP traps generated by the trap group being configured.

1.

Enter the hostname or IP address, in dotted decimal notation, of the target system to receive the SNMP traps.

2.

Click Add.

Health Monitoring

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Configuring SNMP with Quick Configuration

Chapter 3: Configuring SNMP for Network Management

Table 30: SNMP Quick Configuration Summary (continued)

Field

Enable Health Monitoring

Interval

Rising Threshold

Falling Threshold

Function Your Action

Enables the SNMP health monitor on the router. The health monitor periodically

(the time you specify in the interval field) checks the following key indicators of router health:

Percentage of file storage used

Percentage of Routing Engine CPU used

Percentage of Routing Engine memory used

Percentage of memory used for each system process

Percentage of CPU used by the forwarding process

Percentage of memory used for temporary storage by the forwarding process

Select the check box to enable the health monitor and configure options. If you do not select the check box, the health monitor is disabled.

NOTE: If you select only the Enable

Health Monitoring check box and do not specify the options, then SNMP health monitoring is enabled with the default values for the options.

Determines the sampling frequency, in seconds, over which the key health indicators are sampled and compared with the rising and falling thresholds.

Enter an interval time, in seconds, between 1 and 2147483647.

The default value is 300 seconds (5 minutes).

For example, if you configure the interval as 100 seconds, the values are checked every 100 seconds.

Value at which you want SNMP to generate an event (trap and system log message) when the value of a sampled indicator is increasing.

Enter a value between 0 and 100.

The default value is 90.

For example, if the rising threshold is 90

(the default), SNMP generates an event when the value of any key indicator reaches or exceeds 90 percent.

Value at which you want SNMP to generate an event (trap and system log message) when the value of a sampled indicator is decreasing.

For example, if the falling threshold is

80 (the default), SNMP generates an event when the value of any key indicator falls back to 80 percent or less.

Enter a value between 0 and 100.

The default value is 80.

NOTE: The falling threshold value must be less than the rising threshold value.

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J-series™ Services Router Administration Guide

Configuring SNMP with a Configuration Editor

To configure SNMP on a Services Router, you must perform the following tasks marked (Required). For information about using the J-Web and CLI configuration editors, see the J-series Services Router Basic LAN and WAN Access Configuration Guide.

Defining System Identification Information (Required) on page 54

Configuring SNMP Agents and Communities (Required) on page 55

Managing SNMP Trap Groups (Required) on page 56

Controlling Access to MIBs (Optional) on page 57

Defining System Identification Information (Required)

Basic system identification information for a Services Router can be configured with

SNMP and stored in various MIBs. This information can be accessed through SNMP

requests and either queried or reset. Table 31 on page 54 identifies types of basic

system identification and the MIB object into which each type is stored.

Table 31: System Identification Information and Corresponding MIB Objects

System Information

Contact

System location

System description

System name override

MIB sysContact sysLocation sysDescr sysName

3.

4.

To configure basic system identification for SNMP:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

To configure basic system information using SNMP, perform the configuration

tasks described in Table 32 on page 54.

If you are finished configuring the network, commit the configuration.

To check the configuration, see “Verifying the SNMP Configuration” on page 58.

Table 32: Configuring Basic System Identification

Task

Navigate to the SNMP level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Snmp, click Configure or Edit.

From the [edit] hierarchy level, enter edit snmp

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Chapter 3: Configuring SNMP for Network Management

Table 32: Configuring Basic System Identification (continued)

Task J-Web Configuration Editor

Configure the system contact information

(such as a name and phone number).

In the Contact box, type the contact information as a free-form text string.

Configure the system location information

(such as a lab name and a rack name).

In the Location box, type the location information as a free-form text string.

CLI Configuration Editor

Set the contact information: set contact “contact-information

Set the location information: set location “location-information

Configure the system description (J4300

with 4 PIMs, for example).

Configure the local engine ID to use the

MAC address of Ethernet management port 0 as the engine ID suffix.

In the Description box, type the description information as a free-form text string.

Set the description information: set description

description-information

Configure a system name to override the system hostname defined in the Getting

Started Guide for your router.

In the System Name box, type the system name as a free-form text string.

1.

Select Engine id.

2.

In the Engine id choice box, select Use

mac address from the list.

3.

Click OK.

Set the system name: set name name

Set the engine ID to use the MAC address: set engine-id use-mac-address

Configuring SNMP Agents and Communities (Required)

To configure the SNMP agent, you must enable and authorize the network management system access to the Services Router, by configuring one or more communities. Each community has a community name, an authorization, which determines the kind of access the network management system has to the router, and, when applicable, a list of valid clients that can access the router.

3.

4.

To configure SNMP communities:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

To configure SNMP communities, perform the configuration tasks described in

Table 33 on page 56.

If you are finished configuring the network, commit the configuration.

To check the configuration, see “Verifying the SNMP Configuration” on page 58.

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Table 33: Configuring SNMP Agents and Communities

Task J-Web Configuration Editor

Navigate to the SNMP level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Snmp, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit snmp

Create and name a community.

1.

Next to Community, click Add new entry.

2.

In the Community box, type the name of the community as a free-form text string.

Create a community: set community community-name

Grant read-write access to the community.

Allow community access to a client at a particular IP address—for example, at IP address 10.10.10.10.

In the Authorization box, select read-write from the list.

Set the authorization to read-write: set community community-name authorization read-write

1.

2.

In the Prefix box, type the IP address, in

3.

Next to Clients, click Add new entry.

dotted decimal notation.

Click OK.

Configure client access for the IP address 10.10.10.10: set community community-name clients

10.10.10.10

Allow community access to a group of clients—for example, all addresses within the

10.10.10.0/24

prefix, except those within the 10.10.10.10/29 prefix.

1.

Next to Clients, click Add new entry.

2.

In the Prefix box, type the IP address prefix 10.10.10.0/24, and click OK.

3.

Next to Clients, click Add new entry.

4.

In the Prefix box, type the IP address prefix 10.10.10.10/29.

5.

Select the Restrict check box.

6.

Click OK.

1.

Configure client access for the IP address 10.10.10.0/24: set community community-name clients 10.10.10.0/24

2.

Configure client access to restrict the IP addresses 10.10.10.10/29: set community community-name clients 10.10.10.10/29 restrict

Managing SNMP Trap Groups (Required)

SNMP traps are unsolicited notifications that are generated by conditions on the

Services Router. When events trigger a trap, a notification is sent to the configured clients for that particular trap group. To manage a trap group, you must create the group, specify the types of traps that are included in the group, and define one or more targets to receive the trap notifications.

To configure SNMP trap groups:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

To configure SNMP trap groups, perform the configuration tasks described in

Table 34 on page 57.

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Chapter 3: Configuring SNMP for Network Management

3.

4.

If you are finished configuring the network, commit the configuration.

To check the configuration, see “Verifying the SNMP Configuration” on page 58.

Table 34: Configuring SNMP Trap Groups

Task

Navigate to the SNMP level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Snmp, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit snmp

Create a trap group.

1.

Next to Trap group, click Add new entry.

2.

In the Group name box, type the name of the group as a free-form text string.

Create a community: set trap-group trap-group-name

Configure the trap group to send all trap notifications to a target IP address—for example, to the IP address 192.174.6.6.

Configure the trap group to generate

SNMP notifications on authentication failures, environment alarms, and changes in link state for any of the interfaces.

1.

Next to Targets, click Add new entry.

2.

In the Target box, type the IP address

192.174.6.6

, and click OK.

Set the trap-group target to

192.174.6.6

: set trap-group trap-group-name targets 192.174.6.6

1.

Click Categories.

2.

Select the Authentication, Chassis, and

Link check boxes.

3.

Click OK.

Configure the trap group categories: set trap-group trap-group-name categories authentication chassis link

Controlling Access to MIBs (Optional)

By default, an SNMP community is granted access to all MIBs. To control the MIBs to which a particular community has access, configure SNMP views that include the

MIBs you want to explicitly grant or deny access to.

3.

4.

To configure SNMP views:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

To configure SNMP views, perform the configuration tasks described in

Table 35 on page 58.

If you are finished configuring the network, commit the configuration.

To check the configuration, see “Verifying the SNMP Configuration” on page 58.

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Table 35: Configuring SNMP Views

Task

Navigate to the SNMP level in the configuration hierarchy.

Create a view.

J-Web Configuration Editor

1.

In the J-Web interface, select Configuration>View

and Edit>Edit Configuration.

2.

Next to Snmp, click Configure or Edit.

From the [edit] hierarchy level, enter edit snmp

1.

Next to View, click Add new entry.

2.

In the Name box, type the name of the view as a free-form text string.

CLI Configuration Editor

Create a view: set view view-name

Configure the view to include a MIB—for example, pingMIB.

1.

Next to Oid, click Add new entry.

2.

In the Name box, type the OID of the pingMIB, in either dotted integer or subtree name format.

3.

In the View action box, select include from the list, and click OK.

Set the pingMIB OID value and mark it for inclusion: set view view-name oid

1.3.6.1.2.1.80 include

Configure the view to exclude a MIB—for example, jnxPingMIB .

1.

Next to Oid, click Add new entry.

2.

In the Name box, type the OID of the jnxPingMIB, in either dotted integer or subtree name format.

3.

In the View action box, select exclude from the list, and click OK twice.

Set the jnxPingMIB OID value and mark it for exclusion: set view view-name oid jnxPingMIB exclude

Associate the view with a community.

1.

On the Snmp page, under Community, click the name of the community to which you want to apply the view.

2.

In the View box, type the view name.

3.

Click OK.

Set the community view: set community community-name view

view-name

Verifying the SNMP Configuration

To verify the SNMP configuration, perform the following verification task.

Verifying SNMP Agent Configuration

Purpose

Verify that SNMP is running and that requests and traps are being properly transmitted.

Action

From the CLI, enter the show snmp statistics command.

user@host> show snmp statistics

SNMP statistics:

Input:

Packets: 246213, Bad versions: 12 , Bad community names: 12,

Bad community uses: 0, ASN parse errors: 96,

Too bigs: 0, No such names: 0, Bad values: 0,

Read onlys: 0, General errors: 0,

Total request varbinds: 227084, Total set varbinds: 67,

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Get requests: 44942, Get nexts: 190371, Set requests: 10712,

Get responses: 0, Traps: 0,

Silent drops: 0, Proxy drops: 0, Commit pending drops: 0,

Throttle drops: 0,

V3 Input:

Unknown security models: 0, Invalid messages: 0

Unknown pdu handlers: 0, Unavailable contexts: 0

Unknown contexts: 0, Unsupported security levels: 1

Not in time windows: 0, Unknown user names: 0

Unknown engine ids: 44, Wrong digests: 23, Decryption errors: 0

Output:

Packets: 246093, Too bigs: 0, No such names: 31561,

Bad values: 0, General errors: 2,

Get requests: 0, Get nexts: 0, Set requests: 0,

Get responses: 246025, Traps: 0

Meaning

The output shows a list of the SNMP statistics, including details about the number and types of packets transmitted. Verify the following information:

The number of requests and traps is increasing as expected with the SNMP client configuration.

Under Bad community names , the number of bad (invalid) communities is not increasing. A sharp increase in the number of invalid community names generally means that one or more community strings are configured incorrectly.

Related Topics

For a complete description of show snmp statistics output, see the JUNOS System

Basics and Services Command Reference.

Verifying SNMP Health Monitor Configuration

Purpose

Verify that the SNMP health monitor thresholds are set correctly and that the health monitor is operating properly.

Action

From the CLI, enter the show snmp health-monitor command.

user@host> show snmp health-monitor

Alarm

Index Variable description Value State

32768 Health Monitor: root file system utilization

jnxHrStoragePercentUsed.1 70 active

32769 Health Monitor: /config file system utilization

jnxHrStoragePercentUsed.2 0 active

32770 Health Monitor: RE 0 CPU utilization

jnxOperatingCPU.9.1.0.0 20 active

32772 Health Monitor: RE 0 memory utilization

jnxOperatingBuffer.9.1.0.0 95 rising threshold

32774 Health Monitor: jkernel daemon memory usage

Init daemon 912 active

Chassis daemon 93356 active

Firewall daemon 2244 active

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Interface daemon 3340 active

SNMP daemon 4412 active

MIB2 daemon 3920 active

VRRP daemon 2724 active

Alarm daemon 1868 active

PFE daemon 2656 active

CRAFT daemon 2064 active

Traffic sampling control daemon 3320 active

Remote operations daemon 3020 active

CoS daemon 3044 active

Inet daemon 1304 active

Syslog daemon 1344 active

Web management daemon 3264 active

USB Supervise Daemon 1100 active

PPP daemon 2076 active

DLSWD daemon 10240 active

32775 Health Monitor: jroute daemon memory usage

Routing protocol daemon 8952 active

Management daemon 14516 active

Management daemon 14556 active

Management daemon 14556 active

Command line interface 10312 active

Command line interface 10312 active

Periodic Packet Management daemon 1640 active

Bidirectional Forwarding Detection daemon 1912 active

L2 Address Learning daemon 2080 active

32776 Health Monitor: jcrypto daemon memory usage

IPSec Key Management daemon 5672 active

32778 Health Monitor: FWDD Micro-Kernel threads total CPU Utilization

jnxFwddMicroKernelCPUUsage.0 0 active

32779 Health Monitor: FWDD Real-Time threads total CPU Utilization

jnxFwddRtThreadsCPUUsage.0 15 active

32780 Health Monitor: FWDD DMA Memory utilization

jnxFwddDmaMemUsage.0 16 active

32781 Health Monitor: FWDD Heap utilization

jnxFwddHeapUsage.0 54 active

---(more)---

Meaning

The output shows a summary of SNMP health monitor alarms and corresponding log entries:

Alarm Index

—Alarm identifier.

Variable description —Object instance being monitored.

Value

—Current value of the monitored variable in the most recent sample interval.

State

—Status of the alarm. For example:

■ active —Entry is fully configured and activated.

■ falling threshold crossed —Variable value has crossed the lower threshold limit.

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■ rising threshold crossed

—Variable value has crossed the upper threshold limit.

Verify that any rising threshold values are greater than the configured rising threshold, and that any falling threshold values are less than the configured falling threshold.

Related Topics

For a complete description of show snmp health-monitor

output, see the JUNOS System

Basics and Services Command Reference.

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Chapter 4

Configuring the Router as a DHCP Server

A Dynamic Host Configuration Protocol (DHCP) server can automatically allocate IP addresses and also deliver configuration settings to client hosts on a subnet. DHCP is particularly useful for managing a pool of IP addresses among hosts. An IP address can be leased to a host for a limited period of time, allowing the DHCP server to share a limited number of IP addresses among a group of hosts that do not need permanent IP addresses.

The Services Router acts as the DHCP server, providing IP addresses and settings to hosts, such as PCs, that are connected to router interfaces. The DHCP server is compatible with the DHCP servers of other vendors on the network.

NOTE: Currently, the DHCP server does not support IPv6 address assignment, user class-specific configuration, DHCP failover protocol, or dynamic Domain Name

System (DNS) updates. You cannot use DHCP for virtual private network (VPN) connections.

You can use either J-Web Quick Configuration or a configuration editor to configure the DHCP server.

This chapter contains the following topics. For more information about DHCP, see the JUNOS System Basics Configuration Guide.

DHCP Terms on page 63

DHCP Overview on page 64

Before You Begin on page 66

Configuring the DHCP Server with Quick Configuration on page 66

Configuring the DHCP Server with a Configuration Editor on page 72

Verifying a DHCP Server Configuration on page 75

DHCP Terms

Before configuring the DHCP server on J-series Services Routers, become familiar

with the terms defined in Table 36 on page 64.

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Table 36: DHCP Terms

Term Definition

binding conflict

DHCP client

DHCP options

DHCP server

Collection of configuration parameters, including at least an IP address, assigned by a DHCP server to a DHCP client. A binding can be dynamic (temporary) or static (permanent). Bindings are stored in the DHCP server's binding database.

Problem that occurs when an address within the IP address pool is being used by a host that does not have an associated binding in the DHCP server's database. Addresses with conflicts are removed from the pool and logged in a conflicts list until you clear the list.

Host that uses DHCP to obtain an IP address and configuration settings.

Configuration settings sent within a DHCP message from a DHCP server to a DHCP client. For a list of DHCP options, see RFC 2132, DHCP Options and BOOTP Vendor Extensions.

Host that provides an IP address and configuration settings to a DHCP client. The Services Router is a DHCP server.

Configuration management protocol you can use to supervise and automatically distribute IP addresses and deliver configuration settings to client hosts from a central DHCP server. An extension of BOOTP, DHCP is defined in RFC 2131, Dynamic Host Configuration Protocol (DHCP).

Dynamic Host

Configuration Protocol

(DHCP) gateway router

IP address pool lease

Router that passes DHCP messages between DHCP clients and DHCP servers. A gateway router is sometimes referred to as a relay agent.

Collection of IP addresses maintained by the DHCP server for assignment to DHCP clients. The address pool is associated with a subnet on either a logical or physical interface.

Period of time during which an IP address is allocated, or bound, to a DHCP client. A lease can be temporary (dynamic binding) or permanent (static binding).

router solicitation address

IP address to which a DHCP client can transmit router solicitation requests.

Windows Name Service

(WINS) server

Server running the Microsoft Windows name resolution service for network basic input/output system (NetBIOS) names. WINS is used by hosts running NetBIOS over TCP/IP (NetBT) to register

NetBIOS names and to resolve NetBIOS names to IP addresses.

DHCP Overview

DHCP is based on BOOTP, a bootstrap protocol that allows a client to discover its own IP address, the IP address of a server host, and the name of a bootstrap file.

DHCP servers can handle requests from BOOTP clients, but provide additional capabilities beyond BOOTP, such as the automatic allocation of reusable IP addresses and additional configuration options.

NOTE: You cannot configure the Services Router as both a DHCP server and a BOOTP relay agent.

DHCP provides two primary functions:

Allocate temporary or permanent IP addresses to clients.

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DHCP Overview

Chapter 4: Configuring the Router as a DHCP Server

Store, manage, and provide client configuration parameters.

As a DHCP server, a Services Router can provide temporary IP addresses from an

IP address pool to all clients on a specified subnet, a process known as dynamic binding. Services Routers can also perform static binding, assigning permanent IP addresses to specific clients based on their media access control (MAC) addresses.

Static bindings take precedence over dynamic bindings.

DHCP Options

In addition to its primary DHCP functions, you can also configure the Services Router to send configuration settings like the following to clients through DHCP:

IP address of the DHCP server (Services Router).

List of Domain Name System (DNS) and NetBIOS servers

List of gateway routers

IP address of the boot server and the filename of the boot file to use

DHCP options defined in RFC 2132, DHCP Options and BOOTP Vendor Extensions

Compatibility with Autoinstallation

Services Router DHCP server functions are compatible with the autoinstallation feature. The DHCP server automatically checks any autoinstallation settings for conflicts and gives the autoinstallation settings priority over corresponding DHCP settings. For example, an IP address set by autoinstallation takes precedence over an IP address set by the DHCP server.

(To configure autoinstallation, see “Configuring Autoinstallation” on page 81.)

Conflict Detection and Resolution

A client that receives an IP address from the Services Router operating as a DHCP server performs a series of Address Resolution Protocol (ARP) tests to verify that the address is available and no conflicts exist. If the client detects an address conflict, it informs the DHCP server about the conflict and can request another IP address from the DHCP server.

The Services Router maintains a log of all client-detected conflicts and removes addresses with conflicts from the DHCP address pool. To display the conflicts list, you use the show system services dhcp conflict

command. The addresses in the conflicts list remain excluded until you use the clear system services dhcp conflict command to manually clear the list.

Interface Restrictions

The Services Router supports DHCP client requests received on Fast Ethernet interfaces only. However, DHCP requests received from a relay agent are supported on all interface types.

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DHCP is not supported on interfaces that are part of a virtual private network (VPN).

Before You Begin

Before you begin configuring the Services Router as a DHCP server, complete the following tasks:

Determine the IP address pools and the lease durations to use for each subnet.

Obtain the MAC addresses of the clients that require permanent IP addresses.

Determine the IP addresses to use for these clients.

List the IP addresses that are available for the servers and routers on your network—DNS, NetBIOS servers, boot servers, and gateway routers, for example.

Determine the DHCP options required by the subnets and clients in your network.

Configuring the DHCP Server with Quick Configuration

The DHCP Quick Configuration pages allow you to configure DHCP pools for subnets and static bindings for DHCP clients. If DHCP pools or static bindings are already configured, you can use the Configure Global DHCP Parameters Quick Configuration page to add settings for these pools and static bindings. Settings that have been previously configured for DHCP pools or static bindings are not overridden when you use the Configure Global DHCP Parameters Quick Configuration page.

Figure 8 on page 67 through Figure 10 on page 69 show the DHCP Quick

Configuration pages.

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Figure 8: DHCP Quick Configuration Main Page

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Figure 9: DHCP Quick Configuration Pool Page

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Chapter 4: Configuring the Router as a DHCP Server

Figure 10: DHCP Quick Configuration Static Binding Page

To configure the DHCP server with Quick Configuration:

1.

In the J-Web interface, select Configuration>Quick Configuration>DHCP.

2.

Access a DHCP Quick Configuration page:

To configure a DHCP pool for a subnet, click Add in the DHCP Pools box.

To configure a static binding for a DHCP client, click Add in the DHCP Static

Binding box.

To globally configure settings for existing DHCP pools and static bindings, click Configure Global DHCP Parameters.

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3.

4.

Enter information into the DHCP Quick Configuration pages, as described in

Table 37 on page 70.

Click one of the following buttons on the DHCP Quick Configuration page:

To apply the configuration and return to the Quick Configuration page, click

OK.

To cancel your entries and return to the Quick Configuration page, click

Cancel.

5.

Go on to one of the following procedures:

To display the configuration, see Displaying a DHCP Server

Configuration on page 75.

To verify DHCP operation, see “Verifying a DHCP Server

Configuration” on page 75.

Table 37: DHCP Server Quick Configuration Pages Summary

Function Field

DHCP Pool Information

DHCP Subnet (required)

Address Range (Low)

(required)

Address Range (High)

(required)

Exclude Addresses

Your Action

Specifies the subnet on which DHCP is configured.

Specifies the lowest address in the IP address pool range.

Type an IP address prefix.

Type an IP address that is part of the subnet specified in DHCP Subnet.

Specifies the highest address in the IP address pool range.

Type an IP address that is part of the subnet specified in DHCP Subnet. This address must be greater than the address specified in Address

Range (Low).

Specifies addresses to exclude from the IP address pool.

Do either of the following:

To add an excluded address, type the address next to the Add button, and click

Add.

To delete an excluded address, select the address in the Exclude Addresses box, and click Delete.

Lease Time

Maximum Lease Time

(Seconds)

Default Lease Time

(Seconds)

Specifies the maximum length of time a client can hold a lease. (Dynamic BOOTP lease lengths can exceed this maximum time.)

Type a number between 60 and 4,294,967,295

(seconds). You can also type infinite to specify a least that never expires.

Specifies the length of time a client can hold a lease, for clients that do not request a specific lease length.

Type a number between 60 and 2,147,483,647

(seconds). You can also type infinite to specify a least that never expires.

Server Information

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Table 37: DHCP Server Quick Configuration Pages Summary (continued)

Field

Server Identifier

Domain Name

Domain Search

DNS Name Servers

Gateway Routers

WINS Servers

Function

Specifies the IP address of the DHCP server reported to a client.

Your Action

Type the IP address of the Services Router. If you do not specify a server identifier, the primary address of the interface on which the

DHCP exchange occurs is used.

Type the name of the domain.

Specifies the domain name that clients must use to resolve hostnames.

Specifies the order—from top to bottom—in which clients must append domain names when resolving hostnames using DNS.

Do either of the following:

To add a domain name, type the name next to the Add button, and click Add.

To delete a domain name, select the name in the Domain Search box, and click

Delete.

Defines a list of DNS servers the client can use, in order of preference—from top to bottom.

Do either of the following:

To add a DNS server, type an IP address next to the Add button, and click Add.

To remove a DNS server, select the IP address in the DNS Name Servers box, and click Delete.

Defines a list of relay agents on the subnet, in order of preference—from top to bottom.

Do either of the following:

To add a relay agent, type an IP address next to the Add button, and click Add.

To remove a relay agent, select the IP address in the Gateway Routers box, and click Delete.

Defines a list of NetBIOS name servers, in order of preference—from top to bottom.

Do either of the following:

To add a NetBIOS name server, type an

IP address next to the Add button, and click Add.

To remove a NetBIOS name server, select the IP address in the WINS Servers box, and click Delete.

Boot Options

Boot File

Boot Server

Specifies the path and filename of the initial boot file to be used by the client.

Specifies the TFTP server that provides the initial boot file to the client.

DHCP Static Binding Information

DHCP MAC Address

(required)

Specifies the MAC address of the client to be permanently assigned a static IP address.

Type a path and filename.

Type the IP address or hostname of the TFTP server.

Type the hexadecimal MAC address of the client.

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Table 37: DHCP Server Quick Configuration Pages Summary (continued)

Field

Fixed IP Addresses

(required)

Host Name

Client Identifier

Hexadecimal Client

Identifier

Function

Defines a list of IP addresses permanently assigned to the client. A static binding must have at least one fixed address assigned to it, but multiple addresses are also allowed.

Your Action

Do either of the following:

To add an IP address, type it next to the

Add button, and click Add.

To remove an IP address, select it in the

Fixed IP Addresses box, and click Delete.

Specifies the name of the client used in DHCP messages exchanged between the server and the client. The name must be unique to the client within the subnet on which the client resides.

Type a client hostname.

Specifies the name of the client used by the

DHCP server to index its database of address bindings. The name must be unique to the client within the subnet on which the client resides.

Type a client identifier in string form.

Specifies the name of the client, in hexadecimal, used by the DHCP server to index its database of address bindings. The name must be unique to the client within the subnet on which the client resides.

Type a client identifier in hexadecimal form.

Configuring the DHCP Server with a Configuration Editor

A typical DHCP server configuration provides the following configuration settings for a particular subnet on a Services Router interface:

An IP address pool, with one address excluded from the pool.

Default and maximum lease times.

Domain search suffixes. These suffixes specify the domain search list used by a client when resolving hostnames with DNS. See RFC 3397, Dynamic Host

Configuration Protocol (DHCP) Domain Search Option, for more information.

A DNS name server.

A DHCP option—Router solicitation address option (option 32). The IP address excluded from the IP address pool is reserved for this option.

In addition, the DHCP server might assign a static address to at least one client on

the subnet. Table 38 on page 72 provides the settings and values for the sample

DHCP server configuration used in this section.

Table 38: Sample DHCP Server Configuration Settings

Sample Value or Values Settings

DHCP Subnet Configuration

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Table 38: Sample DHCP Server Configuration Settings (continued)

Settings

Address pool subnet address

High address in the pool range

Low address in the pool range

Address pool default lease time, in seconds

Address pool maximum lease time, in seconds

Domain search suffixes

Address to exclude from the pool

DNS server address

Identifier code for router solicitation address option

Type choice for router solicitation address option

IP address for router solicitation address option

DHCP MAC Address Configuration

Static binding MAC address

Fixed address

Sample Value or Values

192.168.2.0/24

192.168.2.254

192.168.2.2

1,209,600

(14 days)

2,419,200

(28 days) mycompany.net

mylab.net

192.168.2.33

192.168.10.2

32

Ip address

192.168.2.33

01:03:05:07:09:0B

192.168.2.50

2.

3.

4.

To configure the Services Router as a DHCP server for a subnet and a single client:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 39 on page 74.

If you are finished configuring the router, commit the configuration.

To verify DHCP server configuration and operation, see “Verifying a DHCP Server

Configuration” on page 75.

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Table 39: Configuring the DHCP Server

Task

Navigate to the Dhcp

server level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Services, make sure the check box is selected, and click Configure or Edit.

4.

Next to Dhcp, click Configure or Edit.

5.

In the Next server box, type 192.168.2.5.

From the [edit] hierarchy level, enter edit system services dhcp edit system services dhcp next-server

192.168.2.5

Define the IP address pool.

1.

Next to Pool, click Add new entry.

2.

In the Subnet address box, type

192.168.2.0/24 .

3.

Next to Address range, select the check box.

4.

Next to Address range, click Configure.

5.

In the High box, type 192.168.2.254.

6.

In the Low box, type 192.168.2.2.

7.

Click OK.

Set the IP address pool range: set pool 192.168.2.0/24 address-range low 192.168.2.2 high 192.168.2.254

Define the default and maximum lease times, in seconds.

1.

From the Default lease time list, select

Enter Specific Value.

2.

In the Length box, type 1209600.

3.

From the Maximum lease time list, select

Enter Specific Value.

4.

Next to Maximum lease time, type

2419200

.

Set the default and maximum lease times: set pool 192.168.2.0/24 default-lease-time 1209600 maximum-lease-time 2419200

Define the domain search suffixes to be used by the clients.

1.

Next to Domain search, click Add new

entry.

2.

In the Suffix box, type mycompany.net.

3.

Click OK.

4.

Next to Domain search, click Add new

entry.

5.

In the Suffix box, type mylab.net.

6.

Click OK.

Exclude addresses from the IP address pool.

1.

Next to Exclude address, click Add new

entry.

2.

In the Address box, type 192.168.2.33.

3.

Click OK.

Set the domain search suffixes: set pool 192.168.2.0/24 domain-search mycompany.net

set pool 192.168.2.0/24 domain-search mylab.net

Set the address to exclude from the IP address pool: set pool 192.168.2.0/24 exclude-address 192.168.2.33

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Table 39: Configuring the DHCP Server (continued)

Task

Define a DNS server.

J-Web Configuration Editor

1.

Next to Name server, click Add new

entry.

2.

In the Address box, type 192.168.10.2.

3.

Click OK.

CLI Configuration Editor

Set the DNS server IP address: set pool 192.168.2.0/24 name-server 192.168.10.2

Define DHCP option 32—the router solicitation address option.

1.

Next to Option, click Add new entry.

2.

In the Option identifier code box, type 32.

3.

From the Option type choice list, select

Ip address.

4.

In the Ip address box, type 192.168.2.33.

5.

Click OK twice.

Set the router solicitation IP address: set pool 192.168.2.0/24 option 32 ip-address 192.168.2.33

Assign a static IP address of 192.168.2.50 to MAC address

01:03:05:07:09:0B

.

1.

Next to Static binding, click Add new

entry.

2.

In the Mac address box, type

01:03:05:07:09:0B .

3.

Next to Fixed address, click Add new

entry.

4.

In the Address box, type 192.168.2.50.

5.

Click OK until you return to the

Configuration page.

Associate a fixed IP address with the MAC address of the client: set static-binding 01:03:05:07:09:0B fixed-address 192.168.2.50

Verifying a DHCP Server Configuration

To verify a DHCP server configuration, perform the following tasks:

Displaying a DHCP Server Configuration on page 75

Verifying the DHCP Binding Database on page 76

Verifying DHCP Server Operation on page 77

Displaying DHCP Statistics on page 79

Displaying a DHCP Server Configuration

Purpose

Verify the configuration of a DHCP server.

Action

From the J-Web interface, select

Configuration>View and Edit>View Configuration Text. Alternatively, from configuration mode in the CLI, enter the show system services dhcp command from the top level.

You can also view the IP address pool from the CLI in operational mode by entering the show system services dhcp pool

command.

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[edit] user@host# show system services dhcp pool 192.168.2.0/24 {

} address-range low 192.168.2.2 high 192.168.2.254; exclude-address {

192.168.2.33; maximum-lease-time 2419200; default-lease-time 1209600; name-server {

192.168.10.2;

} domain-search { mycompany.net; mylab.net;

}

} option 16 ip-address 192.168.2.33;

} static-binding 01.03.05.07.09.0b {

} fixed-address {

192.168.2.50;

Meaning

Verify that the output shows the intended configuration of the DHCP server.

Related Topics

For more information about the format of a configuration file, see the J-series Services

Router Basic LAN and WAN Access Configuration Guide.

Verifying the DHCP Binding Database

Purpose

Verify that the DHCP binding database reflects your DHCP server configuration.

Action

From operational mode in the CLI, to display all active bindings in the database, enter the show system services dhcp binding command. To display all bindings in the database, including their current binding state, enter the show system services dhcp binding detail

command. To display more information about a client, including its

DHCP options, enter the show system services dhcp binding ip-address detail command, replacing ip-address with the IP address of the client.

The DHCP binding database resulting from the configuration defined in “Configuring the DHCP Server with a Configuration Editor” on page 72 is displayed in the following

sample output.

To clear the DHCP binding database, enter the clear system services dhcp binding command. To remove a specific entry from the DHCP binding database, enter the clear system services dhcp binding ip-address

command, replacing ip-address with the

IP address of the client.

You can also use the J-Web interface to view information in the DHCP binding

database. For more information, see “Monitoring DHCP” on page 143.

user@host> show system services dhcp binding

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Chapter 4: Configuring the Router as a DHCP Server

IP Address Hardware Address Type Lease expires at

192.168.2.2 02:04:06:08:0A:0C dynamic 2005-02-07 8:48:59 PDT

192.168.2.50 01:03:05:07:09:0B static never user@host> show system services dhcp binding 192.168.2.2 detail

IP address 192.168.2.2

Hardware address 02:04:06:08:0A:0C

Pool 192.168.2.0/24

Request received on fe-0/0/0

Lease information:

Type DHCP

Obtained at 2005-01-24 8:48:59 PDT

Expires at 2005-02-07 8:48:59 PDT

State active

DHCP options:

Name: domain-name, Value: mycompany.net mylab.net

Name: name-server, Value: 192.168.10.2

Code: 16, Type: ip-address, Value: 192.168.2.33

user@host> show system services dhcp conflict

Meaning

Verify the following information:

For each dynamic binding, verify that the IP address is within the range of the configured IP address pool. Under

Lease Expires

, verify that the difference between the date and time when the lease expires and the current date and time is less than the maximum configured lease time.

For each static binding, verify that the IP address corresponds to the MAC address displayed under Hardware Address (as defined in the static-binding statement in the configuration). Under

Lease Expires

, verify that the lease expiration is never

.

In the output displayed by the show system services dhcp binding ip-address detail command, verify that the options under DHCP options are correct for the subnet.

Verify that the show system services dhcp conflict

command does not display any conflicts.

Related Topics

For complete descriptions of show system services dhcp binding

and show system services dhcp conflict

commands and output, see the JUNOS System Basics and Services

Command Reference.

Verifying DHCP Server Operation

Purpose

Verify that the DHCP server is operating as configured.

Action

Take the following actions:

Use the ping command to verify that a client responds to ping packets containing the destination IP address assigned by the Services Router.

Display the IP configuration on the client. For example, on a PC running Microsoft

Windows, enter ipconfig /all at the command prompt to display the PC's IP configuration.

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J-series™ Services Router Administration Guide user@host> ping 192.168.2.2

PING 192.168.2.2 (192.168.2.2): 56 data bytes

64 bytes from 192.168.2.2: icmp_seq=0 ttl=255 time=8.856 ms

64 bytes from 192.168.2.2: icmp_seq=1 ttl=255 time=11.543 ms

64 bytes from 192.168.2.2: icmp_seq=2 ttl=255 time=10.315 ms

...

C:\Documents and Settings\user> ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : my-pc

Primary DNS Suffix . . . . . . . : mycompany.net

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mycompany.net

mylab.net

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : mycompany.net mylab.net

Description . . . . . . . . . . . : 10/100 LAN Fast Ethernet Card

Physical Address. . . . . . . . . : 02-04-06-08-0A-0C

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.254.0

Default Gateway . . . . . . . . . : 192.168.10.3

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.10.2

Primary WINS Server . . . . . . . : 192.168.10.4

Secondary WINS Server . . . . . . : 192.168.10.5

Lease Obtained. . . . . . . . . . : Monday, January 24, 2005 8:48:59 AM

Lease Expires . . . . . . . . . . : Monday, February 7, 2005 8:48:59 AM

Meaning

Verify the following:

The client returns a ping response.

The client IP configuration displayed contains the configured values. For example,

for the DHCP configuration in “Configuring the DHCP Server with a Configuration

Editor” on page 72, you can verify the following settings:

DNS Suffix Search List is correct.

IP address is within the IP address pool you configured.

DHCP Server is the primary IP address of the Services Router interface on which the DHCP message exchange occurs. If you include the server-identifier statement in your configuration, the DHCP server IP address specified in this statement is displayed.

Lease Obtained and Lease Expires times are correct.

The ipconfig command also displays other DHCP client settings that can be configured on the Services Router, including the client's hostname, default gateways, and WINS servers.

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Related Topics

To use the J-Web interface to ping a host, see “Using the J-Web Ping Host

Tool” on page 216. For more information about the

ping

command, see “Pinging Hosts from the CLI” on page 230 or the JUNOS System Basics and Services Command Reference.

Displaying DHCP Statistics

Purpose

Display DHCP statistics, including lease times, packets dropped, and DHCP and

BOOTP messages received and sent, to verify normal operation.

Action

Enter the show system services dhcp statistics command to display the DHCP statistics.

user@host> show system services dhcp statistics

Packets dropped:

Total 0

Messages received:

BOOTREQUEST 0

DHCPDECLINE 0

DHCPDISCOVER 0

DHCPINFORM 0

DHCPRELEASE 0

DHCPREQUEST 78

Messages sent:

BOOTREPLY 0

DHCPOFFER 0

DHCPACK 78

DHCPNAK 0

Meaning

Verify the following:

The default settings displayed are consistent with your DHCP server configuration.

The number of dropped packets and errors is small.

DHCPREQUEST messages have been received and DHCPACK messages have been sent.

Related Topics

For complete descriptions of the show system services dhcp statistics command and output, see the JUNOS System Basics and Services Command Reference.

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Displaying DHCP Statistics

Chapter 5

Configuring Autoinstallation

If you are setting up many J-series Services Routers, autoinstallation can help automate the configuration process by loading configuration files onto new or existing routers automatically over the network. You can use either the J-Web configuration editor or CLI configuration editor to configure a Services Router for autoinstallation. The

J-Web interface does not include Quick Configuration pages for autoinstallation.

This chapter contains the following topics:

Autoinstallation Terms on page 81

Autoinstallation Overview on page 82

Before You Begin on page 84

Configuring Autoinstallation with a Configuration Editor on page 85

Verifying Autoinstallation on page 86

Autoinstallation Terms

Before configuring autoinstallation, become familiar with the terms defined in

Table 40 on page 81.

Table 40: Autoinstallation Terms

Term

autoinstallation default configuration

hostname.conf

Definition

Automatic configuration of a Services Router over the network from a preexisting configuration file that you create and store on a configuration server—typically a

Trivial File Transfer Protocol (TFTP) server. Autoinstallation takes place on a router that is powered on without a valid configuration (boot) file or is configured specifically for autoinstallation. Autoinstallation is useful for deploying multiple Services Routers in a network.

Configuration that takes place on a Services Router unable to locate a configuration

(boot) file. You can set up two default configuration files for autoinstallation on the router: network.conf to specify IP address-to-hostname mappings for routers on the network, or router.conf to provide just enough configuration for your subsequent

Telnet access.

Host-specific configuration file for autoinstallation on a Services Router that contains all the configuration information necessary for the router. In the filename, hostname is replaced with the hostname you are assigning to the router.

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Table 40: Autoinstallation Terms (continued)

Term

host-specific configuration

network.conf

router.conf

Definition

Configuration that takes place on a Services Router for which you have created a host-specific configuration file for autoinstallation called hostname.conf. The

hostname.conf

file contains all the information necessary to configure the router. For the router to use hostname.conf, it must be able to determine its own hostname from the network.

Default configuration file for autoinstallation, in which you specify IP addresses and associated hostnames for Services Routers on the network.

Default configuration file for autoinstallation with a minimum configuration sufficient for you to telnet to the Services Router and configure it manually.

Autoinstallation Overview

Autoinstallation provides automatic configuration for a new Services Router that you connect to the network and turn on, or for a Services Router configured for autoinstallation. The autoinstallation process begins anytime a Services Router is powered on and cannot locate a valid configuration file in the compact flash. Typically, a configuration file is unavailable when a Services Router is powered on for the first time, or if the configuration file is deleted from the compact flash. The autoinstallation feature enables you to deploy multiple Services Routers from a central location in the network.

For the autoinstallation process to work, you must store one or more host-specific or default configuration files on a configuration server in the network and have a service available—typically Dynamic Host Configuration Protocol (DHCP)—to assign an IP address to the Services Router.

Autoinstallation takes place automatically when you connect an Ethernet or serial port on a new router to the network and power on the router. To simplify the process, you can explicitly enable autoinstallation on a router and specify a configuration server, an autoinstallation interface, and a protocol for IP address acquisition.

This overview contains the following topics:

Supported Autoinstallation Interfaces and Protocols on page 82

Typical Autoinstallation Process on a New Services Router on page 83

Supported Autoinstallation Interfaces and Protocols

Before autoinstallation on a Services Router can take place, the router must acquire an IP address. The protocol or protocols you choose for IP address acquisition determine the router interface to connect to the network for autoinstallation. The router detects the connected interface and requests an IP address with a protocol appropriate for the interface. Autoinstallation is supported over an Ethernet LAN

interface or a serial LAN or WAN interface. Table 41 on page 83 lists the protocols

that the router can use on these interfaces for IP address acquisition.

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Table 41: Interfaces and Protocols for IP Address Acqusition During Autoinstallation

Interface and Encapsulation Type Protocol for Autoinstallation

Ethernet LAN interface with High-level Data Link Control (HDLC) DHCP, BOOTP, or Reverse Address Resolution Protocol

(RARP)

Serial WAN interface with HDLC Serial Line Address Resolution Protocol (SLARP)

Serial WAN interface with Frame Relay BOOTP

If the server with the autoinstallation configuration file is not on the same LAN segment as the new Services Router, or if a specific router is required by the network, you must configure an intermediate router directly attached to the new router, through which the new router can send Trivial File Transfer Protocol (TFTP), BOOTP, and

Domain Name System (DNS) requests. In this case, you specify the IP address of the intermediate router as the location to receive TFTP requests for autoinstallation.

Typical Autoinstallation Process on a New Services Router

When a Services Router is powered on for the first time, it performs the following autoinstallation tasks:

1.

The new Services Router sends out DHCP, BOOTP, RARP, or SLARP requests on each connected interface simultaneously to obtain an IP address.

If a DHCP server responds, it provides the router with some or all of the following information:

An IP address and subnet mask for the autoinstallation interface.

The location of the TFTP (typically), Hypertext Transfer Protocol (HTTP), or

FTP server on which the configuration file is stored.

The name of the configuration file to be requested from the TFTP server.

The IP address or hostname of the TFTP server.

If the DHCP server provides only the hostname, a DNS server must be available on the network to resolve the name to an IP address.

The IP address of an intermediate router if the configuration server is on a different LAN segment from the new router.

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2.

After the new Services Router acquires an IP address, the autoinstallation process on the router attempts to download a configuration file in the following ways: a.

If the DHCP server specifies the host-specific configuration file (boot file)

hostname.conf

, the router uses that filename in the TFTP server request. (In the filename,

hostname

is the hostname of the new router.) The autoinstallation process on the new router makes three unicast TFTP requests for hostname.conf

. If these attempts fail, the router broadcasts three requests to any available TFTP server for the file.

b.

If the new router cannot locate

hostname.conf

, the autoinstallation process unicasts or broadcasts TFTP requests for a default router configuration file called network.conf

, which contains hostname-to-IP address mapping information, to attempt to find its hostname.

c.

If network.conf

contains no hostname entry for the new Services Router, the autoinstallation process sends out a DNS request and attempts to resolve the new router's IP address to a hostname.

d.

If the new Services Router can determine its hostname, it sends a TFTP request for the hostname.conf

file.

e.

If the new Services Router is unable to map its IP address to a hostname, it sends TFTP requests for the default configuration file router.conf

.

3.

After the new Services Router locates a configuration file on a TFTP server, autoinstallation downloads the file, installs the file on the router, and commits the configuration.

Before You Begin

To configure a network for Services Router autoinstallation, complete the following tasks:

Configure a DHCP server on your network to meet your network requirements.

You can configure a Services Router to operate as a DHCP server. For more

information, see “Configuring the Router as a DHCP Server” on page 63.

Create one of the following configuration files, and store it on a TFTP server in the network:

A host-specific file with the name

hostname.conf

for each Services Router undergoing autoinstallation. Replace

hostname

with the name of a Services

Router. The hostname.conf

file typically contains all the configuration information necessary for the router with this hostname.

A default configuration file named router.conf

with the minimum configuration necessary to enable you to telnet into the new Services Router for further configuration.

Physically attach the Services Router to the network using one or more of the following interface types:

Fast Ethernet

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Chapter 5: Configuring Autoinstallation

Gigabit Ethernet

Serial with HDLC encapsulation

If you configure the DHCP server to provide only the TFTP server hostname, add an IP address-to-hostname mapping entry for the TFTP server to the DNS database file on the DNS server in the network.

If the new router is not on the same network segment as the DHCP server (or other device providing IP address resolution), configure an existing router as an intermediate to receive TFTP and DNS requests and forward them to the TFTP server and the DNS server. You must configure the LAN or serial interface on the intermediate router with the IP addresses of the hosts providing TFTP and

DNS service. Connect this interface to the new router.

If you are using

hostname.conf

files for autoinstallation of host-specific configuration files, you must also complete the following tasks:

Configure the DHCP server to provide a

hostname.conf

filename to each new

Services Router. Each router uses its hostname.conf

filename to request a configuration file from the TFTP server. Copy the necessary

hostname.conf

configuration files to the TFTP server.

Create a default configuration file named network.conf

, and copy it to the

TFTP server. This file contains IP address-to-hostname mapping entries. If the DHCP server does not send a

hostname.conf

filename to a new router, the Services Router uses network.conf

to resolve its hostname based on its

IP address.

Alternatively, you can add the IP address-to-hostname mapping entry for the new Services Router to a DNS database file.

The router uses the hostname to request a hostname.conf

file from the TFTP server.

Configuring Autoinstallation with a Configuration Editor

No configuration is required on a Services Router on which you are performing autoinstallation, because it is an automated process. However, to simplify the process on a router, you can specify one or more interfaces, protocols, and configuration servers to be used for autoinstallation.

To configure autoinstallation:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 42 on page 86.

3.

4.

If you are using the J-Web interface, click Commit to view a summary of your changes, then click OK to commit the configuration. If you are using the CLI, commit the configuration by entering the commit

command.

To check the configuration, see “Verifying Autoinstallation” on page 86.

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Table 42: Configuring Autoinstallation

Task

Navigate to the System level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>

Edit Configuration.

2.

Next to System, click Configure or

Edit.

From the [edit] hierarchy level, enter edit system

Enable autoinstallation.

Select Autoinstallation, and then click

Configure.

Enter set autoinstallation configuration-servers url

Specify the URL address of one or more servers from which to obtain configuration files. For example: tftp://tftpconfig.sp.com

ftp://user:password

@sftpconfig.sp.com

1.

Next to Configuration servers, click

Add new entry.

2.

Type the location of the configuration server in the Url box.

3.

If a password is required for server access, type it into the Password box.

4.

Click OK to return to the

Autoinstallation page.

Configure one or more Ethernet or serial interfaces to perform autoinstallation.

1.

Next to Interfaces, click Add new

entry.

2.

Type the name of the interface into the Interface name box—for example, ge-0/0/0.

3.

Click OK.

To set BOOTP and RARP on an Ethernet interface, enter set autoinstallation interfaces ge-0/0/0 bootp rarp

Configure one or two procurement protocols for each interface. The router uses the protocols to send a request for an IP address for the interface.

BOOTP—Sends requests over all interfaces.

RARP—Sends requests over

Ethernet interfaces.

SLARP—Sends requests over serial interfaces.

1.

Next to the interface name, click

Edit.

2.

Select one or two protocols to be used by autoinstallation over the interface—for example, Bootp and

Rarp.

3.

Click OK.

Verifying Autoinstallation

To verify that a Services Router is configured for autoinstallation, perform the following task.

Verifying Autoinstallation Status

Purpose

Display the status of the autoinstallation feature on a Services Router.

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Chapter 5: Configuring Autoinstallation

Action

From the CLI, enter the show system autoinstallation status

command.

user@host> show system autoinstallation status

Autoinstallation status:

Master state: Active

Last committed file: None

Configuration server of last committed file: 10.25.100.1

Interface:

Name: ge-0/0/0

State: Configuration Acquisition

Acquired:

Address: 192.168.124.75

Hostname: host-ge-000

Hostname source: DNS

Configuration filename: router-ge-000.conf

Configuration filename server: 10.25.100.3

Address acquisition:

Protocol: DHCP Client

Acquired address: None

Protocol: RARP Client

Acquired address: None

Interface:

Name: ge-0/0/1

State: None

Address acquisition:

Protocol: DHCP Client

Acquired address: None

Protocol: RARP Client

Acquired address: None

Meaning

The output shows the settings configured for autoinstallation. Verify that the values displayed are correct for the Services Router when it is deployed on the network.

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Verifying Autoinstallation Status

Chapter 6

Automating Network Operations and

Troubleshooting

J-series Services Routers support automation of network operations and troubleshooting tasks using commit scripts, operation scripts, and event policies.

You can use commit scripts to enforce custom configuration rules. Operation scripts allow you to automate network management and troubleshooting tasks. You can configure event policies that initiate self-diagnostic actions on the occurrence of specific events.

This chapter contains the following topics. For more information about using commit scripts and operation scripts and configuring event policies, see the JUNOS

Configuration and Diagnostic Automation Guide.

If the router is operating in a Common Criteria environment, see the Secure

Configuration Guide for Common Criteria and JUNOS-FIPS.

Defining and Enforcing Configuration Rules with Commit Scripts on page 89

Automating Network Management and Troubleshooting with Operation

Scripts on page 92

Running Self-Diagnostics with Event Policies on page 94

Defining and Enforcing Configuration Rules with Commit Scripts

Being able to restrict network configurations in accordance with custom configuration rules can reduce human error and improve network uptime and reliability. Commit scripts allow you to enforce custom configuration rules.

This section contains the following topics:

Commit Script Overview on page 89

Enabling Commit Scripts on page 90

Disabling Commit Scripts on page 91

Commit Script Overview

Commit scripts run each time a new candidate configuration is committed and inspect the configuration. If a candidate configuration does not adhere to your design rules, a commit script can instruct the Services Router to perform various actions, including the following:

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Generate custom warning messages, system log messages, or error messages.

If error messages are generated, the commit operation fails and the candidate configuration remains unchanged.

Change the configuration in accordance with your rules and then proceed with the commit operation.

Consider the following examples of actions you can perform with commit scripts:

Run a basic sanity test. Ensure that the [edit interfaces] and [edit protocols] hierarchies have not been accidentally deleted.

Check configuration consistency. Ensure that every T1 interface configured at the [edit interfaces] hierarchy level is also configured at the [edit protocols rip] hierarchy level.

Enforce network design rules. For example, suppose your network design requires every interface on which the International Organization for Standardization (ISO) family of protocols is enabled to also have Multiprotocol Label Switching (MPLS) enabled. At commit time, a commit script inspects the configuration and issues an error if this requirement is not met. This error causes the commit operation to fail and forces the user to update the configuration to comply.

Instead of an error, the commit script can issue a warning about the configuration problem and then automatically correct it, by changing the configuration to enable MPLS on all interfaces. A system log message can also be generated indicating that corrective action was taken.

The scripting language you use for writing commit scripts is Extensible Stylesheet

Language Transformations (XSLT). XSLT commit scripts are based on JUNOScript

Extensible Markup Language (XML).

Enabling Commit Scripts

To enable commit scripts:

1.

Write a commit script.

2.

For information about writing commit scripts, see the JUNOS Configuration and

Diagnostic Automation Guide.

Copy the script to the /var/db/scripts/commit directory.

4.

5.

3.

Only users with superuser privileges can access and edit files in the

/var/db/scripts/commit

directory.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 43 on page 91.

If you are finished configuring the network, commit the configuration.

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Chapter 6: Automating Network Operations and Troubleshooting

Table 43: Enabling Commit Scripts

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Commit level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or

Edit.

3.

Next to Scripts, click Configure or

Edit.

4.

Next to Commit, click Configure or

Edit.

From the [edit] hierarchy level, enter edit system scripts commit

Enable the commit script file—for example, commit-script.xsl.

1.

Next to File, click Add new entry.

2.

In the File name box, type commit-script.xsl

.

3.

Click OK.

Set the script file name: set file commit-script.xsl

Disabling Commit Scripts

If you do not want a commit script to run, you can disable it by deleting or deactivating it in the configuration. Deleting a commit script permanently removes it from the configuration. To run the script later, you must reenable the script as

described in “Enabling Commit Scripts” on page 90. Deactivating a commit script

disables the script until you activate it later.

To delete a commit script:

1.

From configuration mode in the CLI, enter the following command: user@host# delete system scripts commit filename.xsl

2.

Commit the configuration: user@host# commit commit complete

To deactivate a commit script:

1.

From configuration mode in the CLI, enter the following command: user@host# deactivate system scripts commit filename.xsl

2.

Commit the configuration: user@host# commit

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J-series™ Services Router Administration Guide commit complete

NOTE: You can later reactivate the commit script using the activate system scripts commit filename.xsl

command.

Automating Network Management and Troubleshooting with Operation Scripts

Operation scripts are scripts that you write to automate network management and troubleshooting tasks. They can perform any function available through JUNOScript remote procedure calls (RPCs).

This section contains the following topics:

Operation Script Overview on page 92

Enabling Operation Scripts on page 93

Executing Operation Scripts on page 93

Disabling Operation Scripts on page 94

Operation Script Overview

You can execute operation scripts from the JUNOS CLI or from within an event policy.

For information about event policies, see “Running Self-Diagnostics with Event

Policies” on page 94.

Operation scripts allow you to perform various actions, including the following:

Automatically diagnose and fix problems in your network by building and running an operational mode command, receiving the command output, inspecting the output, and determining the next appropriate action. This process can be repeated until the source of the problem is determined and reported to the CLI.

Monitor the overall status of the router by creating a general operation script that periodically checks network warning parameters, such as high CPU usage.

The general operation script can be overridden by user-defined scripts.

Customize the output of CLI operational mode commands using printf

statements.

If there is a known problem in the JUNOS software, an operation script can ensure your router is configured to avoid or work around the problem.

Change your router's configuration in response to a problem.

The scripting language you use for writing operation scripts is Extensible Stylesheet

Language Transformations (XSLT). XSLT operation scripts are based on JUNOScript

Extensible Markup Language (XML).

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Chapter 6: Automating Network Operations and Troubleshooting

Enabling Operation Scripts

To enable operation scripts:

1.

Write an operation script.

2.

For information about writing operation scripts, see the JUNOS Configuration and

Diagnostic Automation Guide.

Copy the script to the

/var/db/scripts/op

directory.

3.

4.

5.

Only users with superuser privileges can access and edit files in the

/var/db/scripts/op directory.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 44 on page 93.

If you are finished configuring the network, commit the configuration.

Table 44: Enabling Operation Scripts

Task

Navigate to the Op level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or

Edit.

3.

Next to Scripts, click Configure or

Edit.

4.

Next to Op, click Configure or Edit.

From the [edit] hierarchy level, enter edit system scripts op

Enable the operation script file—for example, op-script.xsl.

1.

Next to File, click Add new entry.

2.

In the Name box, type op-script.xsl.

3.

Click OK.

Set the script file name: set file op-script.xsl

Executing Operation Scripts

You can execute the enabled operation scripts from the CLI or from within an event

policy. For information about event policy, see “Running Self-Diagnostics with Event

Policies” on page 94.

This section describes how you can execute operation scripts from the command line.

To execute an operation script from the CLI:

1.

Enter configuration mode in the CLI.

2.

Execute the script with the following command:

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J-series™ Services Router Administration Guide user@host# op filename.xsl

Disabling Operation Scripts

If you do not want an operation script to run, you can disable it by deleting or deactivating it in the configuration. Deleting an operation script permanently removes it from the configuration. To run the script later, you must reenable the script as

described in “Enabling Operation Scripts” on page 93. Deactivating an operation

script disables the script until you activate it later.

To delete an operation script, do the following:

1.

From configuration mode in the CLI, enter the following command: user@host# delete system scripts op filename.xsl

2.

Commit the configuration: user@host# commit commit complete

To deactivate an operation script:

1.

From configuration mode in the CLI, enter the following command: user@host# deactivate system scripts op filename.xsl

2.

Commit the configuration: user@host# commit commit complete

NOTE: You can later reactivate the operation script using the activate system scripts op filename.xsl

command.

Running Self-Diagnostics with Event Policies

To diagnose a fault or error condition on a routing platform, you need relevant information about the state of the platform. You can derive state information from event notifications. Event notifications are system log messages and Simple Network

Management Protocol (SNMP) traps.

Timely diagnosis and intervention can correct error conditions and keep the routing platform in operation. Event policies allow you to automatically initiate self-diagnostic

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Chapter 6: Automating Network Operations and Troubleshooting actions when specific events occur. These actions can either help you diagnose a fault or take corrective action.

This section contains the following topics:

Event Policy Overview on page 95

Configuring Event Policies on page 95

Event Policy Overview

In response to events, event policies can execute the following actions:

Ignore the event—Do not generate a system log message for this event and do not process any further policy instructions for this event.

Raise a trap—Initiate an SNMP trap to notify SNMP trap-based applications when the event occurs.

Upload a file—Upload a file to a specified destination. You can specify a transfer delay, so that, on receipt of an event, the upload process begins after the configured transfer delay. For example, a transfer delay can ensure that a core file has been completely generated before being uploaded.

Execute CLI operational mode commands—Execute commands when an event occurs. The output of these commands is stored in a file, which is then uploaded to a specified URL.

Execute operation scripts—Execute operation scripts when an event occurs. The output of the operation scripts is stored in a file, which is then uploaded to a

specified URL. For information about operation scripts, see “Automating Network

Management and Troubleshooting with Operation Scripts” on page 92.

To view a list of the events that can be referenced in an event policy, issue the help syslog ?

command: user@host> help syslog ?

Possible completions:

<syslog-tag> System log tag

ACCT_ACCOUNTING_FERROR Error occurred during file processing

ACCT_ACCOUNTING_FOPEN_ERROR Open operation failed on file

ACCT_ACCOUNTING_SMALL_FILE_SIZE Maximum file size is smaller than record size

...

For information about these events, see the JUNOS System Log Messages Reference.

Configuring Event Policies

To configure event policies:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

Perform the configuration tasks described in Table 45 on page 96.

If you are finished configuring the network, commit the configuration.

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Table 45: Configuring Event Policies

Task J-Web Configuration Editor CLI Configuration Editor

Configuring Destination for Uploading Files for Analysis

Navigate to the Destinations level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Event options, click

Configure or Edit.

3.

Next to Destinations, click Add new entry

.

From the [edit] hierarchy level, enter edit event-options destinations

Enter the destination name—for example, bsd2.

In the Destination name box, type bsd2.

Set the destination name, the archive site location, and the password for accessing the archive site:

You can reference the destination in an event policy.

Configure the archive site—for example, ftp://ftp.robot.net/event_analyze

—where you want the output of commands executed by the event policy to be uploaded in a file for analysis, and the password—for example, eventadmin —for accessing the archive site.

NOTE: You can specify the archive site as a Hypertext Transfer Protocol

(HTTP) URL, FTP URL, or secure copy

(SCP)-style remote file specification.

URLs of the type file:// are also supported.

NOTE: When you specify the archive site, do not add a slash (/) to the end of the URL. For example, do not specify the archive site as ftp://ftp.robot.net/event_analyze/ .

1.

Next to Archive sites, click Add new

entry.

2.

In the Url box, type ftp://ftp.robot.net/event_analyze

.

3.

In the Password box, type eventadmin .

4.

Click OK.

set bsd2 archive-sites ftp://ftp.robot.net/event_analyze password eventadmin

Configuring Event Policy

Navigate to the Policy level in the configuration hierarchy, and enter the policy name—for example, event1

.

1.

On the main Configuration page next to Event options, click Configure or

Edit.

2.

Next to Policy, click Add new entry.

3.

In the Policy name box, type event1.

From the [edit] hierarchy level, enter edit event-options policy event1

Configure the event name—for example, SNMP_TRAP_LINK_DOWN.

The SNMP_TRAP_LINK_DOWN event occurs when an interface that is monitored by SNMP becomes unavailable.

1.

Next to Events, click Add new entry.

2.

In the Event box, type

SNMP_TRAP_LINK_DOWN .

3.

Click OK.

Set the event name: set events SNMP_TRAP_LINK_DOWN

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Chapter 6: Automating Network Operations and Troubleshooting

Table 45: Configuring Event Policies (continued)

Task

Flag the event to initiate an SNMP trap when it generates a system log message.

J-Web Configuration Editor

1.

2.

Next to Then, click Configure.

Select the Raise trap checkbox.

3.

Click OK.

CLI Configuration Editor

Enter set then set raise-trap

Define the action to be taken when the configured event occurs.

For example, configure the Services

Router to do the following when the

SNMP_TRAP_LINK_DOWN

event occurs for the t1–3/0/0 interface:

1.

Execute the show interfaces t1–3/0/0

and show configuration interfaces t1–3/0/0 commands.

2.

Upload the output of the show commands in a text file named config.txt

to a server named bsd2

.

NOTE: Do not include spaces, the slash, or the percent sign (%) in the filename.

1.

Next to Attributes match, click Add

new entry.

2.

In the Condition list, select matches.

3.

In the From event attribute box, type

SNMP_TRAP_LINK_DOWN.interface-name .

4.

In the To event attribute value box, type t1–3/0/0.

5.

Click OK.

6.

Next to Then, click Configure.

7.

Next to Execute commands, click

Configure.

8.

In the Destination box, type bsd2.

9.

In the Output filename box, type config.txt

.

10.

From the Output format list, select

text.

11.

Next to Commands, click Add new

entry.

12.

In the Command box, type show interfaces t1–3/0/0

.

13.

Click OK.

14.

Next to Commands, click Add new

entry.

15.

In the Command box, type show configuration interfaces t1–3/0/0

.

16.

Click OK.

1.

Set the condition to execute the event policy only when the

SNMP_TRAP_LINK_DOWN event occurs for the t1–3/0/0 interface: set attributes-match

SNMP_TRAP_LINK_DOWN.interface-name equals t1–3/0/0

2.

Enter edit then execute-commands

3.

Set the commands to be executed when the configured event occurs: set commands show interfaces t1–3/0/0 set commands show configuration interfaces t1–3/0/0

4.

Set the name and format of the file in which the output of the executed commands is to be uploaded to a destination server: set output-filename config.txt

output-format text

5.

Set the name of the server to which the file containing the command output is to be uploaded: set destination bsd2

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Part 2

Monitoring a Services Router

Monitoring the Router and Routing Operations on page 101

Monitoring Events and Managing System Log Files on page 155

Configuring and Monitoring Alarms on page 165

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Chapter 7

Monitoring the Router and Routing

Operations

J-series Services Routers support a suite of J-Web tools and CLI operational mode commands for monitoring system health and performance. Monitoring tools and commands display the current state of the router.

This chapter contains the following topics. For complete descriptions of CLI operational mode commands, see the JUNOS System Basics and Services Command Reference, the

JUNOS Interfaces Command Reference, and the JUNOS Routing Protocols and Policies

Command Reference.

Monitoring Terms on page 101

Monitoring Overview on page 101

Before You Begin on page 106

Using the Monitoring Tools on page 107

Monitoring Terms

Before monitoring J-series Services Routers, become familiar with the terms defined

in Table 46 on page 101.

Table 46: J-series Monitoring Terms

Term Definition

autonomous system (AS)

Network of nodes that route packets based on a shared map of the network topology stored in their local databases.

Internet Control Message

Protocol (ICMP)

TCP/IP protocol used to send error and information messages.

routing table

Database of routes learned from one or more protocols.

Monitoring Overview

Use the J-Web Monitor and Manage options to monitor a Services Router. J-Web results are displayed in the browser.

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You can also monitor the router with CLI operational mode commands. CLI command output appears on the screen of your console or management device, or you can filter the output to a file.

This section contains the following topics:

Monitoring Tools Overview on page 102

Filtering Command Output on page 105

Monitoring Tools Overview

J-Web monitoring tools consist of the options that appear when you select Monitor in the task bar. The Monitor options display diagnostic information about the Services

Router.

Alternatively, you can enter show

commands from the CLI to display the same information, and often greater detail. CLI show

commands display the current configuration and information about interfaces, routing protocols, routing tables, routing policy filters, and the chassis. Use the CLI clear

command to clear statistics and protocol database information.

Table 47 on page 102 explains what each J-Web Monitor option displays and lists the

corresponding CLI show commands.

Table 47: J-Web Monitor Options and Corresponding CLI show Commands

Monitor Option Function

System

Displays Services Router system properties, such as the system identification and uptime, users, and resource usage.

For details, see “Monitoring System Properties” on page 107.

Chassis

Interfaces

Displays active chassis alarms, environment and hardware information, and status of Physical Interface Modules (PIMs).

For details, see “Monitoring the Chassis” on page 111.

Hierarchically displays all Services Router physical and logical interfaces, including state and configuration information.

For details, see “Monitoring the Interfaces” on page 113.

Corresponding CLI Commands

■ show system uptime show system users show system storage show system processes

■ show chassis alarms show chassis environment show chassis fpc show chassis hardware

■ show interfaces terse show interfaces detail show interfaces interface-name

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Table 47: J-Web Monitor Options and Corresponding CLI show Commands (continued)

Monitor Option

Routing

Function

Displays routing information through the following options:

Route Information—Information about the routes in a routing table, including destination, protocol, state, and parameter information. You can narrow the list of routes displayed by specifying search criteria.

OSPF Information—Summary of OSPF neighbors, interfaces, and statistics.

BGP Information—Summary of BGP routing and neighbor information.

RIP Information—Summary of RIP neighbors and statistics.

DLSw Information—Summary of DLSw circuits and peers.

For details, see “Monitoring Routing Information” on page 115.

Corresponding CLI Commands

Route information

■ show route terse

■ show route detail

OSPF information

■ show ospf neighbors show ospf interfaces show ospf statistics

BGP information

■ show bgp summary

■ show bgp neighbor

RIP information

■ show rip statistics

■ show rip neighbors

DLSw information

■ show dlsw capabilities

■ show dlsw circuits

■ show dlsw peers show dlsw reachability

Class of Service

(CoS)

Displays information about the performance of class of service on a router through the following options:

Interfaces—Displays the physical and logical interfaces in the system and provides details about the CoS components assigned to these interfaces.

Classifiers—Displays the forwarding classes and loss priorities that incoming packets are assigned to based on the packet's

CoS values.

CoS Value Aliases—Displays the CoS value aliases that the system is using to represent Differentiated Services code point

(DSCP), DSCP IPv6, MPLS experimental (EXP), and IPv4 precedence bits.

RED Drop Profiles—Displays detailed information about the drop profiles used by the system. Also, displays a graph of the random early detection (RED) curve that the system uses to determine the queue fullness and drop probability.

Forwarding Classes—Displays the assignment of forwarding classes to queue numbers.

Rewrite Rules—Displays packet CoS value rewrite rules based on the forwarding classes and loss priorities.

Scheduler Maps—Displays the assignment of forwarding classes to schedulers. Schedulers include transmit rate, rate limit, and buffer size.

Interfaces—show class-of-service interface

Classifiers—show class-of-service classifier

CoS value aliases—show class-of-service code-point-aliases

RED drop profiles—show class-of-service drop-profile

Forwarding classes—show class-of-service forwarding-class

Rewrite rules—show class-of-service rewrite-rule

Scheduler maps—show class-of-service scheduler-map

For details, see “Monitoring Class-of-Service

Performance” on page 123.

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Table 47: J-Web Monitor Options and Corresponding CLI show Commands (continued)

Monitor Option

MPLS

Function

Displays information about MPLS label-switched paths (LSPs) and virtual private networks (VPNs) through the following options:

Interfaces—Information about the interfaces on which MPLS is enabled, including operational state and any administrative groups applied to an interface.

LSP Information—Information about LSP sessions currently active on the Services Router, including inbound (ingress) and outbound (egress) addresses, LSP state, and LSP name.

LSP Statistics—Statistics for LSP sessions currently active on the Services Router, including the total number of packets and bytes forwarded through an LSP.

RSVP Sessions—Information about RSVP-signaled LSP sessions currently active on the Services Router, including inbound (ingress) and outbound (egress) addresses, LSP state, and LSP name.

RSVP Interfaces—Information about the interfaces on which

RSVP is enabled, including the interface name, total bandwidth through the interface, and total current reserved and reservable (available) bandwidth on the interface.

Corresponding CLI Commands

Interfaces—show mpls interface

LSP information—show mpls lsp

LSP Statistics—show mpls lsp statistics

RSVP Sessions—show rsvp session

RSVP Interfaces—show rsvp interface

Service Sets

For details, see “Monitoring MPLS Traffic Engineering

Information” on page 130.

Displays information about configured service sets.

For details, see “Monitoring Service Sets” on page 135.

■ show services service-sets summary show services service-sets memory-usage

Firewall

Displays firewall and intrusion detection service (IDS) information through the following options:

Stateful Firewall—Displays the stateful firewall configuration.

IDS Information—Displays information about the configured

IDS.

For details, see “Monitoring Firewalls” on page 136.

Stateful firewall information

■ show services stateful-firewall conversations

■ show services stateful-firewall flows

IDS information

■ show services ids destination-table show services ids source-table show services ids pair-table

IPSec

NAT

Displays configured IPSec tunnels and statistics, and IKE security associations.

For details, see “Monitoring IPSec Tunnels” on page 140.

■ show services ipsec-vpn ipsec statistics show services ipsec-vpn ipsec security-associations show services ipsec-vpn ike security-associations

Displays configured NAT pools.

For details, see “Monitoring NAT Pools” on page 142.

■ show services nat pool

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Table 47: J-Web Monitor Options and Corresponding CLI show Commands (continued)

Monitor Option

DHCP

RPM

PPPoE

Function

Displays DHCP dynamic and static leases, conflicts, pools, and statistics.

For details, see “Monitoring DHCP” on page 143.

Corresponding CLI Commands

■ show system services dhcp binding show system services dhcp conflict show system services dhcp pool show system services dhcp statistics

Displays probe results for all RPM probes configured on the

Services Router, including the round–trip times, jitter, and loss percentage of probes sent. Additionally, the RPM monitoring page displays a graph that plots the probe results as a function of time.

show services rpm probe-results

For details, see “Monitoring RPM Probes” on page 145.

Displays the following PPPoE information:

PPPoE Interfaces—Session-specific information about the interfaces on which PPPoE is enabled.

PPPoE Statistics—Statistics for PPPoE sessions currently active.

PPPoE Version—Information about the PPPoE protocol currently configured on the router.

PPPoE interfaces—show pppoe interfaces

PPPoE statistics—show pppoe statistics

PPPoE version—show pppoe version

For details, see “Monitoring PPPoE” on page 148.

Media Gateway

Displays the following TGM550 Media Gateway information:

Dynamic Call Admission Control Information—Displays maximum bandwidth available for voice traffic and the dynamic call admission control (CAC) properties configured on the router WAN interfaces.

Telephony Gateway Module Information—Displays information about TGM550 connectivity and digital signal processor (DSP) capacity.

Telephony Interface Module Information—Displays the online and offline status of telephony interface modules (TIMs) installed in a J-series router.

Dynamic call admission control information—show tgm dynamic-call-admission-control

Telephony Gateway Module information—show tgm fpc

slot-number

media-gateway-controller

and show tgm fpc slot-number dsp-capacity

Telephony Gateway Module status—show tgm telephony-interface-module status

For details, see “Monitoring the TGM550 Media Gateway

(VoIP)” on page 151.

Filtering Command Output

For operational commands that display output, such as the show commands, you can redirect the output into a filter or a file. When you display help about these commands, one of the options listed is | , called a pipe, which allows you to filter the command output.

For example, if you enter the show configuration

command, the complete Services

Router configuration is displayed on the screen. To limit the display to only those

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, issue the show configuration

command using a pipe into the match filter: user@host> show configuration | match address address-range low 192.168.3.2 high 192.168.3.254; address-range low 192.168.71.71 high 192.168.71.254; address 192.168.71.70/21; address 192.168.2.1/24; address 127.0.0.1/32;

For a complete list of the filters, type a command, followed by the pipe, followed by a question mark (?): user@host> show configuration | ?

Possible completions:

compare Compare configuration changes with prior version

count Count occurrences

display Show additional kinds of information

except Show only text that does not match a pattern

find Search for first occurrence of pattern

hold Hold text without exiting the --More-- prompt

last Display end of output only

match Show only text that matches a pattern

no-more Don't paginate output

request Make system-level requests

resolve Resolve IP addresses

save Save output text to file

trim Trim specified number of columns from start of line

You can specify complex expressions as an option for the match

and except

filters.

For more information about command output filtering and creating match expressions, see the JUNOS CLI User Guide.

NOTE: To filter the output of configuration mode commands, use the filter commands provided for the operational mode commands. In configuration mode, an additional filter is supported. See the J-series Services Router Basic LAN and WAN Access

Configuration Guide.

Before You Begin

To use the J-Web interface and CLI operational tools, you must have the appropriate access privileges. For more information about configuring access privilege levels,

see “Adding New Users” on page 11 and the JUNOS System Basics Configuration

Guide.

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Using the Monitoring Tools

This section describes the monitoring tools in detail. It contains the following topics:

Monitoring System Properties on page 107

Monitoring the Chassis on page 111

Monitoring the Interfaces on page 113

Monitoring Routing Information on page 115

Monitoring Class-of-Service Performance on page 123

Monitoring MPLS Traffic Engineering Information on page 130

Monitoring Service Sets on page 135

Monitoring Firewalls on page 136

Monitoring IPSec Tunnels on page 140

Monitoring NAT Pools on page 142

Monitoring DHCP on page 143

Monitoring RPM Probes on page 145

Monitoring PPP on page 147

Monitoring PPPoE on page 148

Monitoring the TGM550 Media Gateway (VoIP) on page 151

Monitoring System Properties

The system properties include everything from the name and IP address of the

Services Router to the resource usage on the Routing Engine. To view these system properties, select Monitor>System in the J-Web interface, or enter the following CLI show commands:

■ show system uptime

■ show system users show system storage

Table 48 on page 107 summarizes key output fields in system properties displays.

Table 48: Summary of Key System Properties Output Fields

Field Values Additional Information

System Identification

Serial

Number

Serial number for the J-series Services Router.

JUNOS

Software

Version

Version of JUNOS software active on the Services

Router, including whether the software is for domestic or export use.

Export software is for use outside of the U.S. and

Canada.

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Table 48: Summary of Key System Properties Output Fields (continued)

Field

Router

Hostname

Router IP

Address

Loopback

Addresses

Domain

Name

Servers

Values

Hostname of the Services Router, as defined with the set system hostname

command.

Additional Information

IP address, in dotted decimal notation, of Ethernet management port 0 (ge-0/0/0, for example), as defined with the set interfaces ge-0/0/0 command.

IP address, in dotted decimal notation, of the loopback address, as defined with the set interfaces lo0 command.

IP addresses, in dotted decimal notation, of the domain name servers, as defined with the set system name-server

command.

Time Zone Time zone of the Services Router, as defined with the set system time-zone

command.

System Time

Current

Time

Current system time, in Coordinated Universal Time

(UTC).

System

Booted

Time

Date and time when the router was last booted and how long it has been running.

Protocol

Started

Time

Date and time when the routing protocols were last started and how long they have been running.

Last

Configured

Time

Date and time when a configuration was last committed. This field also shows the name of the user who issued the last commit command, through either the J-Web interface or the CLI.

Users

User

TTY

Username of any user logged in to the Services Router.

Terminal through which the user is logged in.

From System from which the user has logged in. A hyphen indicates that the user is logged in through the console.

Login Time Time when the user logged in.

This is the LOGIN@ field in show system users command output.

Idle Time How long the user has been idle.

Command Processes that the user is running.

This is the WHAT field in show system users command output.

Memory Usage

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Table 48: Summary of Key System Properties Output Fields (continued)

Field

Total

Memory

Available

Total

Memory

Used

Process ID

Process

Owner

Process

Name

Values

Total RAM available on the Services Router.

Total RAM currently being consumed by processes actively running on the Services Router, displayed both as a quantity of memory and as a percentage of the total RAM on the router.

Process identifier.

This is the PID field in show system processes command output.

Name of the process owner.

Command that is currently running.

Additional Information

Individual processes on the Services Router are listed here. Because each process within JUNOS operates in a protected memory environment, you can diagnose whether a particular process is consuming abnormally high amounts of resources.

If a software process is using too much CPU or memory, you can restart the process by entering the restart command from the CLI.

CPU Usage Percentage of the CPU that is being used by the process.

Memory

Usage

Percentage of the installed RAM that is being used by the process.

CPU Usage

Total CPU

Used

Sum of CPU usages by all processes, expressed as a percentage of total CPU available.

Process ID Process identifier.

This is the PID field in show system processes command output.

Process

Owner

Process

Name

Name of the process' owner.

Command that is currently running.

Individual processes on the Services Router are listed here. Because each process within JUNOS operates in a protected memory environment, you can diagnose whether a particular process is consuming an abnormal amount of resources.

If a software process is using too much CPU or memory, you can restart the process by entering the restart command from the CLI.

CPU Usage Percentage of the CPU that is being used by the process.

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Table 48: Summary of Key System Properties Output Fields (continued)

Field

Memory

Usage

Values

Percentage of the installed RAM that is being used by the process.

Additional Information

System Storage

Total Flash

Size

Total size, in megabytes, of the primary flash device.

Usable

Flash Size

Total usable memory, in megabytes, of the primary flash device.

The total usable flash memory is the total memory minus the size of the JUNOS image installed on the

Services Router.

Flash Used Total flash memory used, in megabytes and as a percentage of the total usable flash size, of the primary flash device.

Log Files Total size, in kilobytes, of the log files on the Services

Router.

This is the sum of file sizes in the /var/log directory.

Temporary

Files

Total size, in kilobytes, of the temporary files on the

Services Router.

This is the sum of the file sizes in the /var/tmp directory.

Crash

(Core) Files

Total size, in kilobytes, of the core files on the Services

Router.

This is the sum of the file sizes in the /var/crash directory.

Database

Files

Total size, in kilobytes, of the configuration database files on the Services Router.

This is the sum of the file sizes in the /var/db directory.

Monitoring System Process Information

To view the software processes running on the router, select

Monitor>System>Process Information in the J-Web interface, or enter the CLI show system processes commands.

Table 49 on page 110 summarizes the output fields in the system process information

display.

Table 49: Summary of System Process Information Output Fields

Additional Information Field

Process ID

Effective

User

Command

Terminal

Status

Values

Identifier of the process.

Owner of the process.

Command that is currently running.

Terminal that is currently running.

Current status of the process.

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Table 49: Summary of System Process Information Output Fields (continued)

Additional Information Field

Sleep state

Start time

Values

Sleep state of the process.

Time of day when the process started.

Monitoring the Chassis

The chassis properties include the status of active chassis alarms on the Services

Router, environment measurements, a summary of the field-replaceable units (FRUs), and the status of Physical Interface Modules (PIMs) on the router. To view these chassis properties, select Monitor>Chassis in the J-Web interface, or enter the following CLI show commands:

■ show chassis alarms

■ show chassis environment show chassis fpc show chassis hardware

CAUTION: Do not install a combination of PIMs in a single chassis that exceeds the maximum power and heat capacity of the chassis. If J-series power management is enabled, PIMs that exceed the maximum power and heat limits remain offline when the chassis is powered on. To check PIM power and heat status, use the show chassis fpc

and show chassis power-ratings

commands. For more information, see the Getting

Started Guide for your router.

Table 50 on page 111 summarizes key output fields in chassis displays.

Table 50: Summary of Key Chassis Output Fields

Field Values

Alarm Summary

Alarm Time Date and time the alarm was first recorded.

Additional Information

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Table 50: Summary of Key Chassis Output Fields (continued)

Field

Alarm Class

Values

Severity class for this alarm: Minor or Major.

Additional Information

JUNOS has system-defined alarms and configurable alarms. System-defined alarms include FRU detection alarms (power supplies removed, for instance) and environmental alarms. The values for these alarms are defined within JUNOS.

Configurable alarms are set in either of the following ways:

In the J-Web configuration editor, on the

Chassis>Alarm>interface-type page

In the CLI configuration editor, with the alarm statement at the [edit chassis] level of the configuration hierarchy

For details, see “Configuring and Monitoring

Alarms” on page 165.

Alarm

Description

A brief synopsis of the alarm.

Environment Information

Name Chassis component. For J-series Services Routers, the chassis components are the Routing Engine and the fans.

Gauge

Status

Status of the temperature gauge on the specified hardware component.

Temperature Temperature of the air flowing past the hardware component.

Fan Status

Status of the fans that are regulated by the JUNOS software:

OK

Testing (when the router is powered on)

Failed

Absent

Fan Speed Speed of the fans: normal or high speed.

Speed is adjusted automatically according to the current temperature.

Hardware Summary

Name Chassis component. For J-series Services Routers, the chassis components are the Routing Engine, the

Physical Interface Module (PIM) slot number

(identified in the display as an FPC), and the PIM number (identified in the display as a PIC).

On J-series Services Routers, an FPC and a PIM are the same physical unit. The PIM number is always 0.

Version Revision level of the specified hardware component.

Supply the version number when reporting any hardware problems to customer support.

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Table 50: Summary of Key Chassis Output Fields (continued)

Field

Part

Number

Serial

Number

Values

Part number of the chassis component.

Additional Information

Serial number of the chassis component. The serial number of the backplane is also the serial number of the router chassis.

Use this serial number when you need to contact customer support about the router chassis.

Description Brief description of the hardware item.

For J-series PIMs, the description lists the number and type of the ports on the PIM—identified in the display as a PIC.

FPC Summary

Slot FPC or PIM slot number.

On J-series Services Routers, an FPC and a PIM are the same physical unit.

State

State of the slot:

Dead —Held in reset because of errors.

Diag

—Slot is being ignored while the FPC or PIM is running diagnostics.

Dormant

—Held in reset.

Empty

—No FPC or PIM is present.

Online

—FPC or PIM is online and running.

Probed —Probe is complete. The FPC is awaiting restart of the Packet Forwarding Engine (PFE).

Probe-wait —The FPC is waiting to be probed.

Temp (C)

CPU

Utilization

(%)

Temperature of the air passing by the FPC, in degrees

Celsius.

J-series Services Routers do not monitor and report the temperature of PIMs.

Total —Total percentage of CPU being used by the

FPC or PIM processor.

Interrupt —Of the total CPU being used by the FPC or

PIM processor, the percentage being used for interrupts.

Memory

DRAM (MB)

Total DRAM, in megabytes, available to the FPC or

PIM processor.

Utilization

(%)

Heap

—Percentage of heap space (dynamic memory) being used by the FPC or PIM processor.

If the heap space utilization exceeds 80 percent, a memory leak might be occurring.

Buffer

—Percentage of buffer space being used by the

FPC or PIM processor for buffering internal messages.

Monitoring the Interfaces

The interface information is divided into multiple parts. To view general interface information such as available interfaces, operation states of the interfaces, and descriptions of the configured interfaces, select Monitor>Interfaces in the J-Web

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J-series™ Services Router Administration Guide interface. To view interface-specific properties such as administrative state or traffic statistics in the J-Web interface, select the interface name on the Interfaces page.

Alternatively, enter the following CLI show

commands:

■ show interfaces terse

■ show interfaces detail show interfaces interface-name

Table 51 on page 114 summarizes key output fields in interfaces displays.

Table 51: Summary of Key Interfaces Output Fields

Field Values Additional Information

Interface Summary

Interface

Name

Name of interface.

(See the interface naming conventions in the J-series

Services Router Basic LAN and WAN Access

Configuration Guide.)

Click an interface name to see more information about the interface.

Channelized interfaces appear as two interfaces, which can both be monitored. For example:

If ce1-3/0/0 is configured as a clear channel, you can monitor ce1-3/0/0 and e1-3/0/0.

If ct1-3/0/1 is channelized, you can monitor ct1-3/0/1

and ds-3/0/1:1.

Oper State

Admin

State

Link state of the interface: Up or Down.

Whether the interface is enabled up (Up) or disabled

(Down).

The operational state is the physical state of the interface. If the interface is physically operational, even if it is not configured, the operational state is Up. An operational state of Down indicates a problem with the physical interface.

Interfaces are enabled by default. To disable an interface:

In the J-Web configuration editor, select the

Disable check box on the

Interfaces>interfaces-name page.

In the CLI configuration editor, add the disable statement at the [edit interfaces interfaces-name] level of the configuration hierarchy

Description Configured description for the interface.

Interface: interface-name

State Link state of the interface: Up or Down.

The operational state is the physical state of the interface. If the interface is physically operational, even if it is not configured, the operational state is Up. An operational state of Down indicates a problem with the physical interface.

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Table 51: Summary of Key Interfaces Output Fields (continued)

Field

Admin

State

Values

Whether the interface is enabled up (Up) or disabled

(Down).

Additional Information

Interfaces are enabled by default. To disable an interface:

In the J-Web configuration editor, select the

Disable check box on the

Interfaces>interfaces-name page.

In the CLI configuration editor, add the disable statement at the [edit interfaces interfaces-name] level of the configuration hierarchy

MTU

Speed

Current

Address

Hardware

Address

Last

Flapped

Active

Alarms

Maximum transmission unit (MTU) size on the physical interface.

Speed at which the interface is running.

Configured media access control (MAC) address.

Hardware MAC address.

Date, time, and how long ago the interface changed state from Down to Up.

List of any active alarms on the interface.

Configure alarms on interfaces as follows:

In the J-Web configuration editor, on the

Chassis>Alarm>interface-type page

In the CLI configuration editor, with the alarm statement at the [edit chassis] level of the configuration hierarchy

Traffic

Statistics

Number of packets and bytes received and transmitted on the physical interface.

Input Errors Input errors on the interface. (See the following rows of this table for specific error types.)

Drops Number of packets dropped by the output queue.

If the interface is saturated, this number increments once for every packet that is dropped by the Services

Router's random early detection (RED) mechanism.

Framing errors

Policed discards

Sum of ATM Adaptation Layer (AAL5) packets that have frame check sequence (FCS) errors, AAL5 packets that have reassembly timeout errors, and AAL5 packets that have length errors.

Number of packets dropped as a result of routing policies configured on the interface.

Monitoring Routing Information

The J-Web interface provides information about routing tables and routing protocols.

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This section contains the following topics:

Monitoring Route Information on page 116

Monitoring BGP Routing Information on page 117

Monitoring OSPF Routing Information on page 119

Monitoring RIP Routing Information on page 120

Monitoring DLSw Routing Information on page 121

Monitoring Route Information

To view the inet.0

(IPv4) routing table in the J-Web interface, select

Monitor>Routing>Route Information, or enter the following CLI commands:

■ show route terse show route detail

Table 52 on page 116 summarizes key output fields in the routing information display.

Table 52: Summary of Key Routing Information Output Fields

Field Values

n

destinations

Number of destinations for which there are routes in the routing table.

n routes

Number of routes in the routing table:

■ active —Number of routes that are active.

holddown —Number of routes that are in hold-down state (neither advertised nor updated) before being declared inactive.

hidden

—Number of routes not used because of routing policies configured on the Services Router.

Additional Information

Destination Destination address of the route.

Protocol/

Preference

Protocol from which the route was learned: Static,

Direct , Local, or the name of a particular protocol.

The preference is the individual preference value for the route.

The route preference is used as one of the route selection criteria.

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Table 52: Summary of Key Routing Information Output Fields (continued)

Field

Next-Hop

Values

Network layer address of the directly reachable neighboring system (if applicable) and the interface used to reach it.

Additional Information

If a next hop is listed as Discard, all traffic with that destination address is discarded rather than routed.

This value generally means that the route is a static route for which the discard attribute has been set.

If a next hop is listed as Reject, all traffic with that destination address is rejected. This value generally means that the address is unreachable. For example, if the address is a configured interface address and the interface is unavailable, traffic bound for that address is rejected.

If a next hop is listed as Local, the destination is an address on the host (either the loopback address or

Ethernet management port 0 address, for example).

Age

State

How long the route has been known.

Flags for this route.

There are many possible flags. For a complete description, see the JUNOS Interfaces Command

Reference.

AS Path

AS path through which the route was learned. The letters of the AS path indicate the path origin:

I — IGP.

E — EGP.

? — Incomplete. Typically, the AS path was aggregated.

Monitoring BGP Routing Information

To view BGP routing information, select Monitor>Routing>BGP Information, or enter the following CLI commands:

■ show bgp summary

■ show bgp neighbor

Table 53 on page 117 summarizes key output fields in the BGP routing display.

Table 53: Summary of Key BGP Routing Output Fields

Field Values

BGP Summary

Groups Number of BGP groups.

Peers Number of BGP peers.

Additional Information

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Table 53: Summary of Key BGP Routing Output Fields (continued)

Field

Down

Peers

Peer

InPkt

OutPkt

Flaps

Values

Number of unavailable BGP peers.

Additional Information

Last

Up/Down

State

Address of each BGP peer.

Number of packets received from the peer,

Number of packets sent to the peer.

Number of times a BGP session has changed state from

Down to Up.

A high number of flaps might indicate a problem with the interface on which the BGP session is enabled.

Last time that a session became available or unavailable, since the neighbor transitioned to or from the established state.

If the BGP session is unavailable, this time might be useful in determining when the problem occurred.

A multipurpose field that displays information about

BGP peer sessions. The contents of this field depend upon whether a session is established.

If a peer is not established, the field shows the state of the peer session: Active, Connect, or Idle.

If a BGP session is established, the field shows the number of active, received, and damped routes that are received from a neighbor. For example,

2/4/0 indicates two active routes, four received routes, and no damped routes.

BGP Neighbors

Peer Address of the BGP neighbor.

AS number of the peer.

AS

Type

State

Type of peer: Internal or External.

Current state of the BGP session:

Active —BGP is initiating a TCP connection in an attempt to connect to a peer. If the connection is successful, BGP sends an open message.

Connect —BGP is waiting for the TCP connection to become complete.

Established

—The BGP session has been established, and the peers are exchanging BGP update messages.

Idle

—This is the first stage of a connection. BGP is waiting for a Start event.

OpenConfirm

—BGP has acknowledged receipt of an open message from the peer and is waiting to receive a keepalive or notification message.

OpenSent

—BGP has sent an open message and is waiting to receive an open message from the peer.

Generally, the most common states are Active, which indicates a problem establishing the BGP conenction, and Established, which indicates a successful session setup. The other states are transition states, and BGP sessions normally do not stay in those states for extended periods of time.

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Table 53: Summary of Key BGP Routing Output Fields (continued)

Field

Export

Import

Values

Names of any export policies configured on the peer.

Names of any import policies configured on the peer.

Additional Information

Number of flaps

Number of times the BGP sessions has changed state from Down to Up.

A high number of flaps might indicate a problem with the interface on which the session is established.

Monitoring OSPF Routing Information

To view OSPF routing information, select Monitor>Routing>OSPF Information, or enter the following CLI commands:

■ show ospf neighbors

■ show ospf interfaces show ospf statistics

Table 54 on page 119 summarizes key output fields in the OSPF routing display.

Table 54: Summary of Key OSPF Routing Output Fields

Field Values

OSPF Interfaces

Interface Name of the interface running OSPF.

State State of the interface: BDR, Down, DR, DRother, Loop,

PtToPt , or Waiting.

Additional Information

OSPF Neighbors

Address Address of the neighbor.

Interface Interface through which the neighbor is reachable.

State

ID

Priority

Dead

State of the neighbor: Attempt, Down, Exchange, ExStart,

Full , Init, Loading, or 2way.

Generally, only the Down state, indicating a failed OSPF adjacency, and the Full state, indicating a functional adjacency, are maintained for more than a few seconds. The other states are transitional states that a neighbor is in only briefly while an OSPF adjacency is being established.

Router ID of the neighbor.

Priority of the neighbor to become the designated router.

Number of seconds until the neighbor becomes unreachable.

The Down state, indicating that the interface is not functioning, and PtToPt state, indicating that a point-to-point connection has been established, are the most common states.

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Table 54: Summary of Key OSPF Routing Output Fields (continued)

Field

Area

DR ID

Values

Number of the area that the interface is in.

Address of the area's designated router.

BDR ID

Nbrs

Address of the area's backup designated router.

Number of neighbors on this interface.

OSPF Statistics

Packet

Type

Type of OSPF packet.

Total

Sent/Total

Received

Total number of packets sent and received.

Last 5 seconds

Sent/Last 5 seconds

Received

Total number of packets sent and received in the last

5 seconds.

Receive errors

Number and type of receive errors.

Additional Information

Monitoring RIP Routing Information

To view RIP routing information, select Monitor>Routing>RIP Information, or enter the following CLI commands:

■ show rip statistics

■ show rip neighbors

Table 55 on page 120 summarizes key output fields in the RIP routing display.

Table 55: Summary of Key RIP Routing Output Fields

Field Values

RIP Statistics

Rip info Information about RIP on the specified interface, including UDP port number, hold-down interval (during which routes are neither advertised nor updated), and timeout interval.

Logical interface

Name of the logical interface on which RIP is configured.

Routes learned

Number of RIP routes learned on the logical interface.

Additional Information

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Table 55: Summary of Key RIP Routing Output Fields (continued)

Additional Information Field

Routes advertised

Values

Number of RIP routes advertised on the logical interface.

RIP Neighbors

Neighbor Name of the RIP neighbor.

This value is the name of the interface on which RIP is enabled. The name is set in either of the following ways:

In the J-Web configuration editor, on the

Protocols>RIP>Group> group-name>Neighbor page

In the CLI configuration editor, with the neighbor

neighbor-name

statement at the [edit protocols rip group group-name] level of the configuration hierarchy

State

State of the RIP connection: Up or Dn (Down).

Source

Address

Local source address.

Destination

Address

Destination address.

In Met Value of the incoming metric configured for the RIP neighbor.

This value is the configured address of the interface on which RIP is enabled.

This value is the configured address of the immediate

RIP adjacency.

Monitoring DLSw Routing Information

To view DLSw routing information, select Monitor>Routing>DLSw Information, or enter the following CLI commands:

■ show dlsw capabilities show dlsw circuits

■ show dlsw peers show dlsw reachability

Table 56 on page 121 summarizes key routing information output fields in the DLSw

routing display.

Table 56: Summary of Key DLSw Routing Information Output Fields

Additional Information Field Values

DLSw Capabilities

Peer IP address of the peer DLSw router

Vendor ID Numerical value assigned to Juniper Networks.

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Table 56: Summary of Key DLSw Routing Information Output Fields (continued)

Additional Information Field

Version number

Initial pacing window

Version string

Values

DLSw protocol version.

Frequency at which packets are sent.

Juniper Networks software version information.

DLSw Circuits

Circuit id DLSw circuit ID

Local

Address

MAC address of the local DLSw peer.

LSAP

Remote address

DSAP

Number of the local service access point.

MAC address of the remote DLSw peer,

Number of the destination service access point.

Connectivity status; disconnected or connected.

State (or circuit state)

Peer (or remote peer address)

IP address of the remote DLSw peer.

DLSw Peers

Peer IP address of the remote DLSw peer.

State

Circuits

Local address

Status of the connection.

Number of circuits on the DLSw network.

IP address of the local DLSw peer.

Created time

Connected time

Time of circuit creation.

Length of time that the connection is active.

Receive initial pacing

Size of the inital pacing frame.

No circuits timeout

Length of time before a circuit becomes inactive.

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Table 56: Summary of Key DLSw Routing Information Output Fields (continued)

Additional Information Field Values

DLSw Reachability

MAC index Number assigned to the remote DLSw peer.

MAC address of the remote DLSw peer.

MAC address

Remote

DLSw address

IP address of the remote DLSw peer.

Monitoring Class-of-Service Performance

The J-Web interface provides information about the class-of-service (CoS) performance on a router. You can view information about the current status of CoS components—classifiers, CoS value aliases, red drop profiles, forwarding classes, rewrite rules and scheduler maps. You can also see the interfaces to which these components are assigned.

In addition, you can display the entire CoS configuration, including system-chosen defaults, by entering the following CLI command: show class-of-service

This section contains the following topics:

Monitoring CoS Interfaces on page 123

Monitoring CoS Classifiers on page 124

Monitoring CoS Value Aliases on page 125

Monitoring CoS RED Drop Profiles on page 126

Monitoring CoS Forwarding Classes on page 127

Monitoring CoS Rewrite Rules on page 128

Monitoring CoS Scheduler Maps on page 129

Monitoring CoS Interfaces

To display details about the physical and logical interfaces and the CoS components assigned to them, select Monitor>Class of Service>Interfaces in the J-Web interface, or enter the following CLI command: show class-of-service interface interface

Table 57 on page 124 summarizes key output fields for CoS interfaces.

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Table 57: Summary of Key CoS Interfaces Output Fields

Field

Interface

Scheduler Map

Queues Supported

Queues in Use

Logical Interface

Object

Name

Type

Index

Values Additional Information

Name of a physical interface to which CoS components are assigned.

To display names of logical interfaces configured on this physical interface, click the plus sign (+).

Name of the scheduler map associated with this interface.

Number of queues you can configure on the interface.

Number of queues currently configured.

Name of a logical interface on the physical interface, to which CoS components are assigned.

Category of an object—for example, classifier

, scheduler-map, or rewrite.

Name that you have given to an object—for example, ba-classifier.

Type of an object—for example, dscp, or exp for a classifier.

Index of this interface or the internal index of a specific object.

Monitoring CoS Classifiers

To display the mapping of incoming CoS value to forwarding class and loss priority, for each classifier, select Monitor>Class of Service>Classifiers in the J-Web interface, or enter the following CLI command: show class-of-service classifier

Table 58 on page 124 summarizes key output fields for CoS classifiers.

Table 58: Summary of Key CoS Classifier Output Fields

Classifier Name Name of a classifier.

To display classifier assignments, click the plus sign (+).

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Table 58: Summary of Key CoS Classifier Output Fields (continued)

CoS Value Type

Index

Incoming CoS Value

Assign to Forwarding Class

Assign to Loss Priority

The classifiers are displayed by type:

■ dscp

—All classifiers of the DSCP type.

dscp ipv6

—All classifiers of the DSCP

IPv6 type.

exp

—All classifiers of the MPLS EXP type.

ieee-802.1

—All classifiers of the IEEE

802.1 type.

inet-precedence —All classifiers of the

IP precedence type.

Internal index of the classifier.

CoS value of the incoming packets, in bits.

These values are used for classification.

Forwarding class that the classifier assigns to an incoming packet. This class affects the forwarding and scheduling policies that are applied to the packet as it transits the router.

Loss priority value that the classifier assigns to the incoming packet based on its CoS value.

Monitoring CoS Value Aliases

To display information about the CoS value aliases that the system is currently using to represent DSCP, DSCP IPv6, MPLS EXP, and IPv4 precedence bits, select

Monitor>Class of Service>CoS Value Aliases in the J-Web interface, or enter the following CLI command: show class-of-service code-point-aliases

Table 59 on page 126 summarizes key output fields for CoS value aliases.

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Table 59: Summary of Key CoS Value Alias Output Fields

Field

CoS Value Type

CoS Value Alias

Bit Pattern

Values Additional Information

Type of the CoS value:

■ dscp —Examines Layer 3 packet headers for IP packet classification.

dscp ipv6 —Examines Layer 3 packet headers for IPv6 packet classification.

exp —Examines Layer 2 packet headers for MPLS packet classification.

ieee-802.1

—Examines Layer 2 packet header for packet classification.

inet-precedence

—Examines Layer 3 packet headers for IP packet classification.

To display aliases and bit patterns, click the plus sign (+).

Name given to a set of bits—for example, af11 is a name for 001010 bits.

Set of bits associated with an alias.

Monitoring CoS RED Drop Profiles

To display data point information for each CoS random early detection (RED) drop profile currently on a system, select Monitor>Class of Service>RED Drop Profiles in the J-Web interface, or enter the following CLI command: show class-of-service drop-profile

Table 60 on page 126 summarizes key output fields for CoS RED drop profiles.

Table 60: Summary of Key CoS RED Drop Profile Output Fields

Field

RED Drop Profile Name

Graph RED Profile

Values Additional Information

Name of the RED drop profile.

To display profile values, click the plus sign

(+).

A drop profile consists of pairs of values between 0 and 100, one for queue buffer fill level and one for drop probability, that determine the relationship between a buffer's fullness and the likelihood it will drop packets.

Link to a graph of a RED curve that the system uses to determine the drop probability based on queue buffer fullness.

The x axis represents the queue buffer fill level, and the y axis represents the drop probability.

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Table 60: Summary of Key CoS RED Drop Profile Output Fields (continued)

Field

Type

Index

Fill Level

Drop Probability

Values

Type of a specific drop profile:

■ interpolated

—The two coordinates (x and y) of the graph are interpolated to produce a smooth profile.

segmented

—The two coordinates (x and y) of the graph are represented by line fragments to produce a segmented profile.

Additional Information

For information about types of drop profiles, see the JUNOS Class of Service Configuration

Guide.

Internal index of this drop profile.

Percentage fullness of a buffer queue. This value is the x coordinate of the RED drop profile graph.

Drop probability of a packet corresponding to a specific queue buffer fill level. This value is the y coordinate of the RED drop profile graph.

Monitoring CoS Forwarding Classes

To view the current assignment of CoS forwarding classes to queue numbers on the system, select Monitor>Class of Service>Forwarding Classes in the J-Web interface, or enter the following CLI command: show class-of-service forwarding-class

Table 61 on page 128 summarizes key output fields for CoS forwarding classes.

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Table 61: Summary of Key CoS Forwarding Class Output Fields

Field

Forwarding Class

Queue

Values

Names of forwarding classes assigned to queue numbers. By default, the following forwarding classes are assigned to queues

0 through 3:

■ best-effort —Provides no special CoS handling of packets. Loss priority is typically not carried in a CoS value, and

RED drop profiles are more aggressive.

expedited-forwarding —Provides low loss, low delay, low jitter, assured bandwidth, and end-to-end service.

assured-forwarding —Provides high assurance for packets within specified service profile. Excess packets are dropped.

network-control —Packets can be delayed but not dropped.

Additional Information

Queue number corresponding to the forwarding class name.

By default, four queues, 0 through 3, are assigned to forwarding classes.

Monitoring CoS Rewrite Rules

To display information about CoS value rewrite rules, which are based on the forwarding class and loss priority, select Monitor>Class of Service>Rewrite Rules in the J-Web interface, or enter the following CLI command: show class-of-service rewrite-rules

Table 62 on page 128 summarizes key output fields for CoS rewrite rules.

Table 62: Summary of Key CoS Rewrite Rules Output Fields

Field

Rewrite Rule Name

CoS Value Type

Index

Values

Names of rewrite rules.

Rewrite rule type: dscp

—For IPv4 DiffServ traffic.

dscp-ipv6 —For IPv6 DiffServ traffic.

exp —For MPLS traffic.

ieee-802.1

—For Layer 2 traffic.

inet-precedence —For IPv4 traffic.

Internal index for this particular rewrite rule.

Additional Information

To display forwarding classes, loss priorities, and rewritten CoS values, click the plus sign

(+).

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Table 62: Summary of Key CoS Rewrite Rules Output Fields (continued)

Field

Forwarding Class

Loss Priority

Rewrite CoS Value To

Values Additional Information

Forwarding class that in combination with loss priority is used to determine CoS values for rewriting.

Rewrite rules are applied to CoS values in outgoing packets based on forwarding class and loss priority setting.

Loss priority that in combination with forwarding class is used to determine CoS values for rewriting.

Value that the CoS value is rewritten to.

Monitoring CoS Scheduler Maps

To display assignments of CoS forwarding classes to schedulers, select Monitor>Class

of Service>Scheduler Maps in the J-Web interface, or enter the following CLI command: show class-of-service scheduler-map

Table 63 on page 129 summarizes key output fields for CoS scheduler maps.

Table 63: Summary of Key CoS Scheduler Maps Output Fields

Field

Scheduler Map

Index

Scheduler Name

Forwarding Class

Transmit Rate

Rate Limit

Values

Name of a scheduler map.

Index of a specific object—scheduler maps, schedulers, or drop profiles.

Name of a scheduler.

Additional Information

For details, click the plus sign (+).

Forwarding classes this scheduler is assigned to.

Configured transmit rate of the scheduler in bits per second (bps). The rate value can be either of the following:

A percentage—The scheduler receives the specified percentage of the total interface bandwidth.

remainder —The scheduler receives the remaining bandwidth of the interface after allocation to other schedulers.

Rate limiting configuration of the queue: none —No rate limiting.

exact —The queue transmits at only the configured rate.

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Table 63: Summary of Key CoS Scheduler Maps Output Fields (continued)

Field

Buffer Size

Priority

Drop Profiles

Loss Priority

Protocol

Drop Profile Name

Values

Delay buffer size in the queue or the amount of transmit delay (in milliseconds). The buffer size can be either of the following:

A percentage—The buffer is a percentage of the total buffer allocation.

remainder —The buffer is sized according to what remains after other scheduler buffer allocations.

Additional Information

Scheduling priority of a queue:

■ high —Packets in this queue are transmitted first.

low —Packets in this queue are transmitted last.

medium-high

—Packets in this queue are transmitted after high-priority packets.

medium-low

—Packets in this queue are transmitted before low-priority packets.

Name and index of a drop profile that is assigned to a specific loss priority and protocol pair.

Packet loss priority corresponding to a drop profile:

■ low

—Packet has a low loss priority.

high —Packet has a high loss priority.

medium-low —Packet has a medium-low loss priority.

medium-high —Packet has a medium-high loss priority.

Transport protocol corresponding to a drop profile.

Name of the drop profile.

Monitoring MPLS Traffic Engineering Information

The J-Web interface provides information about Multiprotocol Label Switching (MPLS) traffic engineering.

This section contains the following topics:

Monitoring MPLS Interfaces on page 131

Monitoring MPLS LSP Information on page 131

Monitoring MPLS LSP Statistics on page 132

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Monitoring RSVP Session Information on page 133

Monitoring MPLS RSVP Interfaces Information on page 134

Monitoring MPLS Interfaces

To view the interfaces on which MPLS is configured, select

Monitor>MPLS>Interfaces, or enter the following CLI command: show mpls interface

Table 64 on page 131 summarizes key output fields in the MPLS interface information

display.

Table 64: Summary of Key MPLS Interface Information Output Fields

Field

Interface

Values

Name of the interface on which MPLS is configured.

State of the specified interface: Up or Dn (down).

Additional Information

State

Administrative groups Administratively assigned colors of the MPLS link configured on the interface.

Monitoring MPLS LSP Information

To view all label-switched paths (LSPs) configured on the Services Router, including all inbound (ingress), outbound (egress), and transit LSP information, select

Monitor>MPLS>LSP Information, or enter the following CLI command: show mpls lsp

Table 65 on page 131 summarizes key output fields in the MPLS LSP information

display.

Table 65: Summary of Key MPLS LSP Information Output Fields

Field

Ingress LSP

Egress LSP

Transit LSP

To

Values

Information about LSPs on the inbound router.

Each session has one line of output.

Information about the LSPs on the outbound router. Each session has one line of output.

Number of LSPs on the transit routers and the state of these paths.

Additional Information

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

Destination (outbound router) of the session.

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Table 65: Summary of Key MPLS LSP Information Output Fields (continued)

Field

From

State

Rt

Active Path

P

LSPname

Style

Labelin

Labelout

Total

Values

Source (inbound router) of the session.

Additional Information

State of the path. It can be Up, Down, or AdminDn.

AdminDn indicates that the LSP is being taken down gracefully.

Number of active routes (prefixes) installed in the routing table.

For inbound RSVP sessions, the routing table is the primary IPv4 table (inet.0). For transit and outbound RSVP sessions, the routing table is the primary MPLS table (mpls.0).

Name of the active path: Primary or Secondary.

An asterisk (*) in this column indicates that the

LSP is a primary path.

This field is used for inbound LSPs only.

This field is used for inbound LSPs only.

Configured name of the LSP.

RSVP reservation style. This field consists of two parts. The first is the number of active reservations. The second is the reservation style, which can be FF (fixed filter), SE (shared explicit), or WF (wildcard filter).

This field is used for outbound and transit LSPs only.

Incoming label for this LSP.

Outgoing label for this LSP.

Total number of LSPs displayed for the particular type—ingress (inbound), egress (outbound), or transit .

Monitoring MPLS LSP Statistics

To display accounting information about LSPs, select Monitor>MPLS>LSP Statistics, or enter the following CLI command: show mpls lsp statistics

NOTE: \Statistics are not available for LSPs on the outbound router, because the penultimate router in the LSP sets the label to 0. Also, as the packet arrives at the outbound router, the hardware removes its MPLS header and the packet reverts to being an IPv4 packet. Therefore, it is counted as an IPv4 packet, not an MPLS packet.

Table 66 on page 133 summarizes key output fields in the MPLS LSP statistics display.

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Table 66: Summary of Key MPLS LSP Statistics Output Fields

Field

Ingress LSP

Egress LSP

Transit LSP

To

From

State

Packets

Bytes

LSPname

Total

Values

Information about LSPs on the inbound router.

Each session has one line of output.

Information about the LSPs on the outbound router. Each session has one line of output.

Number of LSPs on the transit routers and the state of these paths.

Additional Information

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

Destination (outbound router) of the session.

Source (inbound router) of the session.

State of the path: Up, Down, or AdminDn.

AdminDn

indicates that the LSP is being taken down gracefully.

Total number of packets received on the LSP from the upstream neighbor.

Total number of bytes received on the LSP from the upstream neighbor.

Configured name of the LSP.

Total number of LSPs displayed for the particular type—ingress (inbound), egress (outbound), or transit .

Monitoring RSVP Session Information

To view currently active RSVP session information, select Monitor>MPLS>RSVP

Sessions, or enter the following CLI command: show rsvp session

Table 67 on page 133 summarizes key output fields in the RSVP session information

display.

Table 67: Summary of Key RSVP Session Information Output Fields

Field

Ingress LSP

Egress LSP

Values Additional Information

Information about inbound RSVP sessions. Each session has one line of output.

Information about outbound RSVP sessions. Each session has one line of output.

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

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Table 67: Summary of Key RSVP Session Information Output Fields (continued)

Field

Transit LSP

To

From

State

Rt

Style

Labelin

Labelout

LSPname

Total

Values

Information about transit RSVP sessions.

Additional Information

MPLS learns this information by querying RSVP, which holds all the transit and outbound session information.

Destination (outbound router) of the session.

Source (inbound router) of the session.

State of the path: Up, Down, or AdminDn.

AdminDn

indicates that the LSP is being taken down gracefully.

Number of active routes (prefixes) installed in the routing table.

For inbound RSVP sessions, the routing table is the primary IPv4 table (inet.0). For transit and outbound RSVP sessions, the routing table is the primary MPLS table (mpls.0).

RSVP reservation style. This field consists of two parts. The first is the number of active reservations. The second is the reservation style, which can be FF (fixed filter), SE (shared explicit), or WF (wildcard filter).

This field is used for outbound and transit LSPs only.

Incoming label for this RSVP session.

Outgoing label for this RSVP session.

Configured name of the LSP.

Total number of RSVP sessions displayed for the particular type—ingress (inbound), egress

(outbound), or transit).

Monitoring MPLS RSVP Interfaces Information

To view the interfaces on which RSVP is running, select Monitor>MPLS>RSVP

Interfaces, or enter the following CLI command: show rsvp interface

Table 68 on page 134 summarizes key output fields in the RSVP interfaces information

display.

Table 68: Summary of Key RSVP Interfaces Information Output Fields

Additional Information Field

RSVP Interface

Interface

Values

Number of interfaces on which RSVP is active.

Each interface has one line of output.

Name of the interface.

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Table 68: Summary of Key RSVP Interfaces Information Output Fields (continued)

Field

State

Active resv

Subscription

Static BW

Available BW

Reserved BW

Highwater mark

Values

State of the interface:

Disabled

—No traffic engineering information is displayed.

Down

—The interface is not operational.

Enabled —Displays traffic engineering information.

Up —The interface is operational.

Additional Information

Number of reservations that are actively reserving bandwidth on the interface.

User-configured subscription factor.

Total interface bandwidth, in bits per second

(bps).

Amount of bandwidth that RSVP is allowed to reserve, in bits per second (bps). It is equal to

(static bandwidth X subscription factor).

Currently reserved bandwidth, in bits per second

(bps).

Highest bandwidth that has ever been reserved on this interface, in bits per second (bps).

Monitoring Service Sets

A service set is a group of rules from a stateful firewall filter, Network Address

Translation (NAT), intrusion detection service (IDS), or IP Security (IPSec) that you apply to a services interface. You can configure IDS, NAT, and stateful firewall filter service rules within the same service set. You must configure IPSec services in a separate service set. For more information about using service sets with these features, see the J-series Services Router Advanced WAN Access Configuration Guide.

Service set information includes the services interfaces on the Services Router, the number of services sets configured on the interfaces, and the total CPU used by the service sets. To view these service set properties, select Monitor>Service Sets in the J-Web interface, or enter the following CLI show

commands:

■ show services service-sets summary show services service-sets memory-usage

Table 69 on page 136 summarizes key output fields in service sets displays.

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Table 69: Summary of Key Service Set Output Fields

Field Values Additional Information

Service Set Summary

Interface Name of the adaptive services interface on the

Services Router—always sp-0/0/0.

Service sets configured

Total number of service sets configured on the

Services Router.

Bytes used Total number of general-purpose memory bytes being used by the service set configuration.

A portion of the general-purpose memory on a Services

Router is allocated for storing traffic flows, NAT pools, and so on.

Policy bytes used

CPU utilization

Total number of configuration-object memory bytes being used by routing policies associated with the service set configuration.

A portion of the general-purpose memory on a Services

Router is allocated for storing configuration objects like firewall rules, routing policies, and so on.

Percentage of the CPU resources being used.

A high CPU utilization indicates that the router is under heavy load. High CPU utilization might cause performance degradation in forwarding or the application of other services.

Memory Usage

Interface Name of the adaptive services interface on the

Services Router—always sp-0/0/0.

Service set Name of a service set.

Memory

Utilization

%

Memory zone

Percentage of the memory resources being used by the service set.

A high CPU utilization indicates that the router is under heavy load. High CPU utilization might cause performance degradation in forwarding or the application of other services.

Memory zone in which the services interface is currently operating. Following are valid zones:

Green—All new flows are allowed.

Yellow—Unused memory is reclaimed. All new flows are allowed.

Orange—New flows are only allowed for service sets that are using less than their equal share of memory.

Red—No new flows are allowed.

Monitoring Firewalls

The firewall filter information is divided into three parts—firewall statistics, stateful firewall filters and intrusion detection services.

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This section contains the following topics:

Monitoring Stateful Firewall Statistics on page 137

Monitoring Stateful Firewall Filters on page 138

Monitoring Firewall Intrusion Detection Services (IDS) on page 139

Monitoring Stateful Firewall Statistics

To view stateful firewall filter statistics in the J-Web interface, select

Monitor>Firewall>Statistics Summary. Alternatively, enter the CLI command show services stateful-firewall statistics

.

Table 70 on page 137 summarizes key output fields for stateful firewall filter statistics.

Table 70: Summary of Key Stateful Firewall Statistics Output Fields

Field

Interface

Service Set

Accept

Discard

Reject

New flows

Existing flows

Drops

Values

Name of the services interface on which the service set is applied.

Name of the service set.

Number of packets accepted by all rules defined in the service set.

Number of packets discarded by all rules defined in the service set.

Number of packets rejected by all rules defined in the service set.

Number of packets matching rules defined in new flows:

Accept—Number of packets accepted.

Discards—Number of packets discarded.

Rejects—Number of packets rejected.

Number of packets matching rules defined in existing flows:

Accept—Number of packets accepted.

Discards—Number of packets discarded.

Rejects—Number of packets rejected.

Number of packets dropped due to the following match conditions:

IP Option—Number of packets dropped due to the inspection of the IP options field of the packet.

TCP SYN Defense—Number of packets dropped due to the SYN defender, which prevents denial-of-service (DoS) attacks.

NAT Ports Exhausted—Number of packets dropped because the router has no available NAT ports to assign for a given source address.

For more information about these match conditions, see the J-series Services Router Advanced WAN

Access Configuration Guide and the JUNOS Services Interfaces Configuration Guide.

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Table 70: Summary of Key Stateful Firewall Statistics Output Fields (continued)

Field

Errors

Values

Number of protocol errors detected:

IP—Number of IPv4 errors (for example, Minimum IP header length check failures).

TCP—Number of TCP errors (for example, Source or destination port number is zero).

UDP—Number of UDP errors (for example, IP data length less than minimum UDP header length

(8 bytes)

).

ICMP—Number of ICMP errors (for example, Duplicate ping sequence number).

Non-IP Packets—Number of errors in packets that are not IPv4 packets.

ALG—Number of application-level gateway (ALG) errors.

For a complete list of protocol errors that are counted, see the description of the show services stateful-firewall statistics

command in the JUNOS System Basics and Services Command Reference.

Monitoring Stateful Firewall Filters

To view stateful firewall filter information in the J-Web interface, select

Monitor>Firewall>Stateful Firewall. To display stateful firewall filter information for a particular address prefix, port, or other characteristic, type or select information in one or more of the Narrow Search boxes, and click OK.

Alternatively, enter the following CLI show

commands:

■ show services stateful-firewall conversations show services stateful-firewall flows

Table 71 on page 138 summarizes key output fields for stateful firewall filters.

Table 71: Summary of Key Stateful Firewall Filters Output Fields

Field

Protocol

Source IP

Source Port

Destination IP

Destination Port

Flow State

Values

Protocol used for the specified stateful firewall flow.

Source prefix of the stateful firewall flow.

Source port number of stateful firewall flow.

Destination prefix of the stateful firewall flow.

Destination port number of the stateful firewall flow.

Status of the stateful firewall flow:

Drop

—Drop all packets in the flow without response.

Forward

—Forward the packet in the flow without inspecting it.

Reject

—Drop all packets in the flow with response.

Watch —Inspect packets in the flow.

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Table 71: Summary of Key Stateful Firewall Filters Output Fields (continued)

Field

Direction

Frames

Values

Direction of the flow: I (input) or O (output).

Number of frames in the flow.

Monitoring Firewall Intrusion Detection Services (IDS)

To view intrusion detection service (IDS) information for stateful firewall filters, select

Monitor>Firewall>IDS Information. Click one of the following criteria to order the display accordingly:

Bytes (received bytes)

Packets (received packets)

Flows

Anomalies

To limit the display of IDS information, type or select information in one or more of

the Narrow Search boxes listed in Table 72 on page 139, and click OK.

Table 72: IDS Search-Narrowing Characteristics

Narrow Search Box

Destination Address

IDS Table

Entry or Selection

Type a destination address prefix to display IDS information for only that prefix.

Select one of the following:

Destination—Displays information for an address under attack.

Pair—Displays information for a suspected attack source and destination pair.

Source—Displays information for an address that is a suspected attacker.

Select a number between 25 and 500 to display only a particular number of entries.

Number of IDS Entries to

Display

Threshold

Service Set

Type a number to display events with only that number of bytes, packets, flows, or anomalies—whichever you selected to order the display. For example, to display all events with more than 100 flows, click Flows and then type 100 in the Threshold box.

Select a service set to display information for only the set.

Alternatively, enter the following CLI show commands:

■ show services ids destination-table

■ show services ids source-table show services ids pair-table

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Table 73 on page 140 summarizes key output fields for stateful firewall filter intrusion

detection.

Table 73: Summary of Key Firewall IDS Output Fields

Field

Source Address

Destination address

Time

Bytes

Packets

Flows

Anomalies

Application

Values

Source address for the event.

Destination address for the event.

Total time the information has been in the IDS table.

Total number of bytes sent from the source to the destination address, in thousands (k) or millions

(m).

Total number of packets sent from the source to the destination address, in thousands (k) or millions

(m).

Total number of flows of packets sent from the source to the destination address, in thousands (k) or millions (m).

Total number of anomalies in the anomaly table, in thousands (k) or millions (m).

Configured application, such as FTP or Telnet.

Monitoring IPSec Tunnels

IPSec tunnel information includes information about active IPSec tunnels configured on the Services Router, as well as traffic statistics through the tunnels. To view IPSec tunnel information, select Monitor>IPSec in the J-Web interface, or enter the following CLI show commands:

■ show services ipsec-vpn ipsec statistics

■ show services ipsec-vpn ipsec security-associations

■ show services ipsec-vpn ike security-associations

Table 74 on page 140 summarizes key output fields in IPSec displays.

Table 74: Summary of Key IPSec Output Fields

Values Field

IPSec Tunnels

Service Set

Rule

Term

Local Gateway

Name of the service set for which the IPSec tunnel is defined.

Name of the rule set applied to the IPSec tunnel.

Name of the IPSec term applied to the IPSec tunnel.

Gateway address of the local system.

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Table 74: Summary of Key IPSec Output Fields (continued)

Field

Remote Gateway

Direction

Protocol

Values

Gateway address of the remote system.

Direction of the IPSec tunnel: Inbound or Outbound.

Protocol supported: either Encapsulation Security Protocol (ESP) or Authentication Header and ESP

(AH+ESP).

Numeric identifier of the IPSec tunnel.

Prefix and port number of the local endpoint of the IPSec tunnel.

Prefix and port number of the remote endpoint of the IPSec tunnel.

Tunnel Index

Tunnel Local Identity

Tunnel Remote

Identity

IPSec Statistics

Service Set

Local Gateway

Remote Gateway

ESP Encrypted Bytes

ESP Decrypted Bytes

AH Input Bytes

AH Output Bytes

IKE Security

Remote Address

State

Name of the service set for which the IPSec tunnel is defined.

Gateway address of the local system.

Gateway address of the remote system.

Total number of bytes encrypted by the local system across the IPSec tunnel.

Total number of bytes decrypted by the local system across the IPSec tunnel.

Total number of bytes received by the local system across the IPSec tunnel.

Total number of bytes transmitted by the local system across the IPSec tunnel.

Initiator Cookie

Responder Cookie

Responder's address.

State of the IKE security association:

Matured

—IKE security association is established.

Not matured

—IKE security association is in the process of negotiation.

Random number sent to the remote node when the IKE negotiation is triggered. This number is generated by means of an algorithm and information shared during the IKE negotiation. Cookies provide a basic form of authenticity protection to help prevent denial-of-service (DoS) attacks.

Random number generated by the remote node when it receives the initiator cookie. The remote node sends the cookie back to the IKE initiator as verification that the negotiation packets were received.

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Table 74: Summary of Key IPSec Output Fields (continued)

Field

Exchange Type

Values

Type of IKE exchange. The IKE exchange type determines the number of messages in the exchange and the payload types contained in each message. Each exchange type provides a particular set of security services, such as anonymity of the participants, perfect forward secrecy of the keying material, and authentication of the participants. J-series Services Routers support the following types of IKE exchanges:

Main

—IKE exchange is done with six messages. The Main exchange type encrypts the payload, protecting the identity of the neighbor.

Aggressive

—IKE exchange is done with three messages. The Aggressive exchange type does not encrypt the payload, leaving the identity of the neighbor unprotected.

Role

Local Address

Role of the router in the IKE exchange: Initiator or Responder.

Authentication Method Method used for IKE authentication. The type of authentication determines which payloads are exchanged and when they are exchanged. J-series Services Routers support only the pre-shared keys authentication type.

Prefix and port number of the local tunnel endpoint.

Remote Address

Lifetime

Algorithm

Authentication

Prefix and port number of the remote tunnel endpoint.

Number of seconds remaining until the IKE security association expires.

Type of authentication algorithm used for the security association: md5 or sha1.

Algorithm Encryption

Algorithm PRF

Input Bytes

Output Bytes

Input Packets

Output Packets

IPSec Security

Associations

Phase 2 Negotiations in Progress

Type of encryption algorithm used for the security association: des-cbc, 3des-cbc, or None.

The pseudorandom function that generates highly unpredictable random numbers: hmac-md5 or hmac-sha1

.

Number of bytes received on the IKE security association.

Number of bytes transmitted on the IKE security association.

Number of packets received on the IKE security association.

Number of packets transmitted on the IKE security association.

Number of IPSec security associations that have been created and deleted on the router. Only security associations whose negotiations are complete are listed. When a security association is taken down, it is listed as a deleted security association.

Number of phase 2 IKE negotiations in progress.

Monitoring NAT Pools

NAT pool information includes information about the address ranges configured within the pool on the Services Router. To view NAT pool information, select

Monitor>NAT in the J-Web interface, or enter the following CLI show

command:

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Table 75 on page 143 summarizes key output fields in NAT displays.

Table 75: Summary of Key NAT Output Fields

Values Field

NAT Pools

NAT Pool

Pool Start Address

Pool Address End

Port High

Port Low

Ports In Use

Name of the NAT pool.

Lower address in the NAT pool address range.

Upper address in the NAT pool address range.

Upper port in the NAT pool port range.

Lower port in the NAT pool port range.

Number of ports allocated in this NAT pool.

Monitoring DHCP

A Services Router can operate as a DHCP server. To view information about dynamic and static DHCP leases, conflicts, pools, and statistics, select Monitor>DHCP in the

J-Web interface or enter the following CLI commands:

■ show system services dhcp binding

■ show system services dhcp conflict show system services dhcp pool show system services dhcp statistics

In addition, you can display the globally configured DHCP settings by using the show system services global

command from the CLI.

Table 76 on page 143 summarizes the output fields in DHCP displays.

Table 76: Summary of DHCP Output Fields

Field Values

DHCP Leases

Allocated

Address

List of IP addresses the DHCP server has assigned to clients.

MAC

Address

Corresponding media access control (MAC) address of the client.

Additional Information

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Table 76: Summary of DHCP Output Fields (continued)

Field

Binding

Type

Values

Type of binding assigned to the client: dynamic or static .

Additional Information

DHCP servers can assign a dynamic binding from a pool of IP addresses or a static binding to one or more specific IP addresses.

Lease

Expires

Date and time the lease expires, or never for leases that do not expire.

DHCP Conflicts

Detection

Time

Date and time the client detected the conflict.

How the conflict was detected.

Detection

Method

Address IP address where the conflict occurs.

Only client-detected conflicts are displayed.

The addresses in the conflicts list remain excluded until you use the clear system services dhcp conflict command to manually clear the list.

DHCP Pools

Pool Name Subnet on which the IP address pool is defined.

Lowest address in the IP address pool.

Low

Address

High

Address

Highest address in the IP address pool.

Excluded

Addresses

Addresses excluded from the address pool.

DHCP Statistics

Default lease time

Lease time assigned to clients that do not request a specific lease time.

Minimum lease time

Minimum time a client can retain an IP address lease on the server.

Maximum lease time

Packets dropped

Messages received

Messages sent

Maximum time a client can retain an IP address lease on the server.

Total number of packets dropped and the number of packets dropped due to a particular condition.

Number of BOOTREQUEST, DHCPDECLINE,

DHCPDISCOVER, DHCPINFORM, DHCPRELEASE, and DHCPREQUEST messages sent from DHCP clients and received by the DHCP server.

Number of BOOTREPLY, DHCPACK, DHCPOFFER, and DHCPNAK messages sent from the DHCP server to DHCP clients.

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Monitoring RPM Probes

The RPM information includes the round-trip time, jitter, and standard deviation values for each configured RPM test on the Services Router. To view these RPM properties, select Monitor>RPM in the J-Web interface, or enter the following CLI show command: show services rpm probe-results

In addition to the RPM statistics for each RPM test, the J-Web interface displays the

round-trip times and cumulative jitter graphically. Figure 11 on page 145 shows sample

graphs for an RPM test.

Figure 11: Sample RPM Graphs

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

In Figure 11 on page 145, the round-trip time and jitter values are plotted as a function

of the system time. Large spikes in round-trip time or jitter indicate a slower outbound

(egress) or inbound (ingress) time for the probe sent at that particular time.

Table 77 on page 145 summarizes key output fields in RPM displays.

Table 77: Summary of Key RPM Output Fields

Field Values

Currently Running Tests

Graph

Additional Information

Click the Graph link to display the graph (if it is not already displayed) or to update the graph for a particular test.

Owner

Test Name

Configured owner name of the RPM test.

Configured name of the RPM test.

Probe Type

Type of RPM probe configured for the specified test.

Following are valid probe types: http-get http-get-metadata icmp-ping icmp-ping-timestamp tcp-ping udp-ping

Target

Address

Source

Address

IP address or URL of the remote server that is being probed by the RPM test.

Explicitly configured source address that is included in the probe packet headers.

If no source address is configured, the RPM probe packets use the outgoing interface as the source address, and the Source Address field is empty.

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Table 77: Summary of Key RPM Output Fields (continued)

Field

Minimum

RTT

Maximum

RTT

Values

Shortest round-trip time from the Services Router to the remote server, as measured over the course of the test.

Longest round-trip time from the Services Router to the remote server, as measured over the course of the test.

Additional Information

Average

RTT

Standard

Deviation

RTT

Average round-trip time from the Services Router to the remote server, as measured over the course of the test.

Standard deviation of round-trip times from the

Services Router to the remote server, as measured over the course of the test.

Probes Sent Total number of probes sent over the course of the test.

Loss

Percentage

Percentage of probes sent for which a response was not received.

Round-Trip Time for a Probe

Samples Total number of probes used for the data set.

The Services Router maintains records of the most recent 50 probes for each configured test. These 50 probes are used to generate RPM statistics for a particular test.

Earliest

Sample

Latest

Sample

System time when the first probe in the sample was received.

System time when the last probe in the sample was received.

Mean Value Average round-trip time for the 50–probe sample.

Standard

Deviation

Standard deviation of the round-trip times for the

50–probe sample.

Lowest

Value

Time of

Lowest

Sample

Highest

Value

Time of

Highest

Sample

Shortest round-trip time from the Services Router to the remote server, as measured over the 50–probe sample.

System time when the lowest value in the 50–probe sample was received.

Longest round-trip time from the Services Router to the remote server, as measured over the 50–probe sample.

System time when the highest value in the 50–probe sample was received.

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Table 77: Summary of Key RPM Output Fields (continued)

Field Values

Cumulative Jitter for a Probe

Samples Total number of probes used for the data set.

Additional Information

The Services Router maintains records of the most recent 50 probes for each configured test. These 50 probes are used to generate RPM statistics for a particular test.

Lowest

Value

Time of

Lowest

Sample

Highest

Value

Time of

Highest

Sample

Earliest

Sample

Latest

Sample

System time when the first probe in the sample was received.

System time when the last probe in the sample was received.

Mean Value Average jitter for the 50–probe sample.

Standard

Deviation

Standard deviation of the jitter values for the

50–probe sample.

Smallest jitter value, as measured over the 50–probe sample.

System time when the lowest value in the 50–probe sample was received.

Highest jitter value, as measured over the 50–probe sample.

System time when the highest jitter value in the

50–probe sample was received.

Monitoring PPP

PPP monitoring information includes PPP address pool information, session status for PPP interfaces, cumulative statistics for all PPP interfaces, and a summary of PPP sessions.

NOTE: PPP monitoring information is available only in the CLI. The J-Web interface does not include pages for displaying PPP monitoring information.

To display PPP monitoring information, enter the following CLI commands:

■ show ppp address-pool pool-name

■ show ppp interface interface-name show ppp statistics show ppp summary

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For information about these CLI commands, see the JUNOS Interfaces Command

Reference.

Monitoring PPPoE

The PPPoE monitoring information is displayed in multiple parts. To display the session status for PPPoE interfaces, cumulative statistics for all PPPoE interfaces on the Services Router, and the PPPoE version configured on the Services Router, select

Monitor>PPPoE in the J-Web interface.

To view interface-specific properties in the J-Web interface, select the interface name on the PPPoE page.

Alternatively, enter the following CLI commands:

■ show pppoe interfaces

■ show pppoe statistics show pppoe version

Table 78 on page 148 summarizes key output fields in PPPoE displays.

You can also view status information about the PPPoE interface by selecting

Monitor>Interfaces>pp0. Alternatively, enter the show interfaces pp0

command.

For more information about key output fields, see “Monitoring the

Interfaces” on page 113.

Table 78: Summary of Key PPPoE Output Fields

Field Values Additional Information

PPPoE Interfaces

Interface Name of the PPPoE interface.

(See the interface naming conventions in the

J-series Services Router Basic LAN and WAN Access

Configuration Guide.)

Click the interface name to display PPPoE information for the interface.

State

Session ID

State of the PPPoE session on the interface.

Unique session identifier for the PPPoE session.

To establish a PPPoE session, first the Services

Router acting as a PPPoE client obtains the Ethernet address of the PPPoE server or access concentrator, and then the client and the server negotiate a unique session ID. This process is refereed as PPPoE active discovery and is made up of four steps: initiation, offer, request, and session confirmation. The access concentrator generates the session ID for session confirmation and sends it to the PPPoE client in a

PPPoE Active Discovery Session-Confirmation (PADS) packet.

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Table 78: Summary of Key PPPoE Output Fields (continued)

Field

Service Name

Values

Type of service required from the access concentrator.

Configured AC

Name

Configured access concentrator name.

Session AC Names Name of the access concentrator.

AC MAC Address Media access control (MAC) address of the access concentrator.

Session Uptime

Auto-Reconnect

Timeout

Idle Timeout

Underlying

Interface

Number of seconds the current PPPoE session has been running.

Number of seconds to wait before reconnecting after a PPPoE session is terminated.

Number of seconds a PPPoE session can be idle without disconnecting.

Name of the underlying logical Ethernet or ATM interface on which PPPoE is running—for example, ge-0/0/0.1.

PPPoE Statistics

Active PPPoE

Sessions

Total number of active PPPoE sessions.

Additional Information

Service Name identifies the type of service provided by the access concentrator, such as the name of the

Internet service provider (ISP), class, or quality of service.

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Table 78: Summary of Key PPPoE Output Fields (continued)

Field

Packet Type

Sent

Received

Timeout

Values

Packets sent and received during the PPPoE session, categorized by packet type and packet error:

PADI

—PPPoE Active Discovery Initiation packets.

PADO

—PPPoE Active Discovery Offer packets.

PADR —PPPoE Active Discovery Request packets.

PADS —PPPoE Active Discovery

Session-Confirmation packets.

PADT —PPPoE Active Discovery Terminate packets.

Service Name Error —Packets for which the

Service-Name request could not be honored.

AC System Error

—Packets for which the access concentrator experienced an error in processing the host request. For example, the host had insufficient resources to create a virtual circuit.

Generic Error

—Packets that indicate an unrecoverable error occurred.

Malformed Packet

—Malformed or short packets that caused the packet handler to disregard the frame as unreadable.

Unknown Packet

—Unrecognized packets.

Additional Information

Number of the specific type of packet sent from the PPPoE client.

Number of the specific type of packet received by the PPPoE client.

Information about the timeouts that occurred during the PPPoE session.

PADI—Number of timeouts that occurred for the PADI packet.

PADO—Number of timeouts that occurred for the PADO packet. (This value is always 0 and is not supported.

PADR—Number of timeouts that occurred for the PADR packet.

Sent Number of the timeouts that occurred for PADI,

PADO, and PADR packets.

PPPoE Version

Maximum Sessions Maximum number of active PPPoE sessions the

Services Router can support. The default is 256 sessions.

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Table 78: Summary of Key PPPoE Output Fields (continued)

Field

PADI Resend

Timeout

Values Additional Information

Initial time, (in seconds) the Services Router waits to receive a PADO packet for the PADI packet sent—for example, 2 seconds. This timeout doubles for each successive PADI packet sent.

The PPPoE Active Discovery Initiation (PADI) packet is sent to the access concentrator to initiate a PPPoE session. Typically, the access concentrator responds to a PADI packet with a PPPoE Active Discovery

Offer (PADO) packet. If the access concentrator does not send a PADO packet, the Services Router sends the PADI packet again after timeout period is elapsed. The PADI Resend Timeout doubles for each successive PADI packet sent. For example, if the

PADI Resend Timeout is 2 seconds, the second PADI packet is sent after 2 seconds, the third after 4 seconds, the fourth after 8 seconds, and so on.

PADR Resend

Timeout

Initial time (in seconds) the Services Router waits to receive a PADS packet for the PADR packet sent. This timeout doubles for each successive

PADR packet sent.

The PPPoE Active Discovery Request (PADR) packet is sent to the access concentrator in response to a

PADO packet, and to obtain the PPPoE session ID.

Typically, the access concentrator responds to a

PADR packet with a PPPoE Active Discovery

Session-Confirmation (PADS) packet, which contains the session ID. If the access concentrator does not send a PADS packet, the Services Router sends the

PADR packet again after the PADR Resend Timeout period is elapsed. The PADR Resend Timeout doubles for each successive PADR packet sent.

Maximum Resend

Timeout

Maximum value (in seconds) that the PADI or

PADR resend timer can accept—for example, 64 seconds. The maximum value is 64.

Maximum

Configured AC

Timeout

Time (in seconds), within which the configured access concentrator must respond.

Monitoring the TGM550 Media Gateway (VoIP)

J4350 and J6350 Services Routers support voice over IP (VoIP) routing through an

Avaya TGM550 Telephony Gateway Module and one or more Telephony Interface

Modules (TIMs) installed in the router. From the J-Web interface or the JUNOS CLI, you can monitor the vp-pim/0/0

interface to the TGM550 (see “Monitoring the

Interfaces” on page 113). In addition, you can monitor dynamic call admission control

(CAC) operation, if it is configured on the router WAN interfaces, and also the list of

Media Gateway Controllers (MGCs) configured on the TGM550.

To display TGM550 information, select Monitor>Media Gateway in the J-Web interface.

Alternatively, enter the following commands in the CLI operational mode:

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■ show tgm dynamic-call-admission-control show tgm fpc slot-number media-gateway-controller show tgm fpc slot-number dsp-capacity show tgm telephony-interace-module status

Table 79 on page 152 summarizes key output fields in media gateway information

displays.

Table 79: Summary of Key Media Gateway Information Output Fields

Field Values Additional Information

Dynamic Call Admission Control Information

Reported Bearer

Bandwidth Limit

Interface Name

State

Activation Priority

Bearer Bandwidth

Limit (Kbps)

Maximum bandwidth available for voice traffic on the Services Router.

If dynamic CAC is configured on more than one active interface, the TGM550 reports the bearer bandwidth limit (BBL) of the active interface with the highest activation priority.

If more than one active interface has the same activation priority, the BBL is reported as the number of those interfaces times their lowest BBL.

For example if two interfaces with the same activation priority have BBLs of 2000 Kbps and

1500 Kbps, the RBBL is 3000 Kbps (2 x 1500

Kbps).

Name of interface on which dynamic CAC is configured.

(See the interface naming conventions in the

J-series Services Router Basic LAN and WAN Access

Configuration Guide.)

Link state of the interface: Up or Down.

The operational state is the physical state of the interface. If the interface is physically operational, even if it is not configured, the operational state is Up. An operational state of Down indicates a problem with the physical interface.

Activation priority configured on the interface.

Maximum bandwidth available for voice traffic on the interface.

Telephony Gateway Module Information

Media Gateway

Controller (MGC) List

IP addresses of the MGCs configured in the MGC list for the TGM550.

Slot state Online and offline status of the telephony interface modules (TIMS).

Offline Reason Reason for offline status: Busy Out or Out of resources.

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Table 79: Summary of Key Media Gateway Information Output Fields (continued)

Additional Information Field

DSP Capacity

Values

Number of voice channels in the low-capacity

DSP.

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Chapter 8

Monitoring Events and Managing System

Log Files

J-series Services Routers support configuring and monitoring of system log messages

(also called syslog messages). You can configure files to log system messages and also assign attributes, such as severity levels, to messages. The View Events page on the J-Web interface enables you to filter and view system log messages.

This chapter contains the following topics. For more information about system log messages, see the JUNOS System Log Messages Reference.

If the router is operating in a Common Criteria environment, see the Secure

Configuration Guide for Common Criteria and JUNOS-FIPS.

System Log Message Terms on page 155

System Log Messages Overview on page 156

Before You Begin on page 159

Configuring System Log Messages with a Configuration Editor on page 160

Monitoring System Log Messages with the J-Web Event Viewer on page 162

System Log Message Terms

Before configuring and monitoring system log messages on Services Routers, become

familiar with the terms defined in Table 80 on page 155.

Table 80: System Log Message Terms

Term

event event ID facility

Definition

Condition that occurs on a Services Router at a particular time. An event can include routine, failure, error, emergency or critical conditions.

System log message code that uniquely identifies a system log message. The code begins with a prefix indicating the software process or library that generates the event.

Group of messages that either are generated by the same software process (such as accounting statistics) or concern a similar condition or activity (such as authentication attempts). For a list

of system logging facilities, see Table 81 on page 157.

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Table 80: System Log Message Terms (continued)

Term

priority process process ID regular expressions severity level

Definition

Combination of the facility and severity level of a system log message. By default, priority information is not included in system log messages, but you can configure the JUNOS software to include it. For more information, see the JUNOS System Log Messages Reference. See also

facility; severity level.

Software program, also known as a daemon, that controls router functionality. The following are some key JUNOS processes:

Routing protocol process—Controls the routing protocols that run on a Services Router. It starts the configured routing protocols, handles all routing messages, maintains routing tables and implements the routing policy.

Interface process—Allows you to configure and control the physical and logical interfaces present in a Services Router. It also enables the JUNOS software to track the status and condition of the router’s interfaces.

Chassis process—Allows you to configure and control the physical properties of a Services

Router, including conditions that trigger alarms.

SNMP—Simple Network Management Protocol, which helps administrators monitor the state of a router.

Management process—Controls processes that start and monitor all the other software processes. The management process starts the command-line interface (CLI), which is the primary tool used to control and monitor the JUNOS software. It also starts all the software processes and the CLI when the router starts up. If a software process terminates, the management process attempts to restart it.

For more information about processes, see the JUNOS Software Installation and Upgrade Guide.

Identifier uniquely identifying a process. The process ID is displayed in a system log message along with the name of the process that generates the event.

Set of key combinations that allow you to have control over what you are searching. You can use regular expressions to filter system log messages by specifying a text string that must (or

must not) appear in a message for the message to be logged. For more information, see “Regular

Expressions” on page 158.

Measure of how seriously a triggering event affects Services Router functions. For a list of severity

levels that you can specify, see Table 82 on page 158.

System Log Messages Overview

The JUNOS software generates system log messages to record events that occur on the Services Router, including the following:

Routine operations, such as creation of an Open Shortest Path First (OSPF) protocol adjacency or a user login into the configuration database

Failure and error conditions, such as failure to access a configuration file or unexpected closure of a connection to a child or peer process

Emergency or critical conditions, such as router power-off due to excessive temperature

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Chapter 8: Monitoring Events and Managing System Log Files

The JUNOS system logging utility is similar to the UNIX syslogd

utility. Each system log message identifies the software process that generated the message and briefly describes the operation or error that occurred.

Reboot requests are recorded to the system log files, which you can view with the show log

command. Also, you can view the names of any processes running on your system with the show system processes command.

System Log Message Destinations

You can send system logging information to one or more destinations. The destinations can be one or more files, one or more remote hosts, the terminals of one or more users if they are logged in, and the system console.

To direct messages to a named file in a local file system, see “Sending System

Log Messages to a File” on page 160.

To direct messages to the terminal session of one or more specific users (or all

users) when they are logged into the router, see “Sending System Log Messages to a User Terminal” on page 161.

To direct messages to the router console, see the JUNOS System Log Messages

Reference.

To direct messages to a remote machine that is running the UNIX syslogd

utility, see the JUNOS System Log Messages Reference.

System Log Facilities and Severity Levels

When specifying the destination for system log messages, you can specify the class

(facility) of messages to log and the minimum severity level (level) of the message for each location.

Each system log message belongs to a facility, which is a group of messages that are either generated by the same software process or concern a similar condition or activity.

Table 81 on page 157 lists the system logging facilities, and Table 82 on page 158 lists

the system logging severity levels. For more information about system log messages, see the JUNOS System Log Messages Reference.

Table 81: System Logging Facilities

Facility any authorization change-log cron daemon

Description

Any facility

Any authorization attempt

Any change to the configuration

Cron scheduling process

Various system processes

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Table 81: System Logging Facilities (continued)

Facility interactive-commands kernel user

Description

Commands executed in the CLI

Messages generated by the JUNOS kernel

Messages from random user processes

Table 82: System Logging Severity Levels

Severity Level (from Highest to

Lowest Severity) emergency alert critical error warning notice info debug

Description

System panic or other conditions that cause the routing platform to stop functioning.

Conditions that must be corrected immediately, such as a corrupted system database.

Critical conditions, such as hard drive errors.

Standard error conditions that generally have less serious consequences than errors in the emergency, alert, and critical levels.

Conditions that warrant monitoring.

Conditions that are not error conditions but are of interest or might warrant special handling.

Informational messages. This is the default.

Software debugging messages.

Regular Expressions

On the J-Web View Events page, you can use regular expressions to filter and display a set of messages for viewing. JUNOS supports POSIX Standard 1003.2 for extended

(modern) UNIX regular expressions.

Table 83 on page 159 specifies some of the commonly used regular expression

operators and the terms matched by them. A term can match either a single alphanumeric character or a set of characters enclosed in square brackets, parentheses, or braces. For information about how to use regular expression to filter

sytem log messages, see “Filtering System Log Messages” on page 162.

NOTE: On the J-Web View Events page, the regular expression matching is case-sensitive.

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Table 83: Common Regular Expression Operators and the Terms They Match

Regular Expression Operator

.

(period)

* (asterisk)

+

(plus sign)

?

(question mark)

|

(pipe)

!

(exclamation point)

^

(caret)

$

(dollar sign)

[] (paired square brackets)

() (paired parentheses)

Matching Terms

One instance of any character except the space.

For example, .in matches messages with win or windows.

Zero or more instances of the immediately preceding term.

For example, tre* matches messages with tree, tread or trough.

One or more instances of the immediately preceding term.

For example, tre+ matches messages with tree or tread but not trough.

Zero or one instance of the immediately preceding term.

For example, colou?r matches messages with or color or colour.

One of the terms that appear on either side of the pipe operator.

For example, gre|ay matches messages with either grey or gray.

Any string except the one specified by the expression, when the exclamation point appears at the start of the expression. Use of the exclamation point is specific to JUNOS.

The start of a line, when the caret appears outside square brackets.

For example, ^T matches messages with This line and not with On this line.

Strings at the end of a line.

For example, :$ matches messages with the following: and not with 2:00.

One instance of one of the enclosed alphanumeric characters. To indicate a range of characters, use a hyphen (-) to separate the beginning and ending characters of the range.

For example, [0-9] matches messages with any number.

One instance of the evaluated value of the enclosed term. Parentheses are used to indicate the order of evaluation in the regular expression.

For example, dev(/|ice) matches messages with dev/ or device.

Before You Begin

Before you begin configuring and monitoring system log messages, complete the following tasks:

Establish basic connectivity. See the Getting Started Guide for your router.

Configure network interfaces. See the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

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Configuring System Log Messages with a Configuration Editor

This section contains the following topics:

Sending System Log Messages to a File on page 160

Sending System Log Messages to a User Terminal on page 161

Archiving System Logs on page 161

Disabling System Logs on page 162

Sending System Log Messages to a File

You can direct system log messages to a file on the compact flash. The default directory for log files is /var/log . To specify a different directory on the compact flash, include the complete pathname. For the list of logging facilities and severity

levels, see Table 81 on page 157 and Table 82 on page 158.

For information about archiving log files, see “Archiving System Logs” on page 161.

The procedure provided in this section sends all security-related information to the sample file named security .

2.

3.

To send messages to a file:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 84 on page 160.

If you are finished configuring the network, commit the configuration.

Table 84: Sending System Log Messages to a File

Task J-Web Configuration Editor

Navigate to the Syslog level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Syslog, click Configure or Edit.

Create a file named security, and send log messages of the authorization

class at the severity level info to the file.

1.

Next to File, click Add new entry.

2.

In the File name box, type security.

3.

Next to Contents, click Add new entry.

4.

In the Facility list, select authorization.

5.

In the Level list, select info.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system syslog

Set the filename and the facility and severity level: set file security authorization info

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Sending System Log Messages to a User Terminal

To direct system log messages to the terminal session of one or more specific users

(or all users) when they are logged into the local Routing Engine, specify one or more

JUNOS usernames. Separate multiple values with spaces, or use the asterisk (*) to indicate all users who are logged into the local Routing Engine. For the list of logging

facilities and severity levels, see Table 81 on page 157 and Table 82 on page 158.

The procedure provided in this section sends any critical messages to the terminal of the sample user frank , if he is logged in.

To send messages to a user terminal:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 85 on page 161.

3.

If you are finished configuring the network, commit the configuration.

Table 85: Sending Messages to a User Terminal

Task

Navigate to the Syslog level in the configuration hierarchy.

J-Web Configuration Editor

1.

In the J-Web interface, select Configuration>View

and Edit>Edit Configuration.

2.

Next to System, click Configure or Edit.

3.

Next to Syslog, click Configure or Edit.

CLI Configuration Editor

From the [edit] hierarchy level, enter edit system syslog

Send all critical messages to the user frank.

1.

Next to User, click Add new entry.

2.

In the User name box, type frank.

3.

Next to Contents, click Add new entry.

4.

In the Facility list, select any.

5.

In the Level list, select critical.

Set the filename and the facility and severity level: set user frank any critical

Archiving System Logs

By default, the JUNOS logging utility stops writing messages to a log file when the file reaches 128 KB in size. It closes the file and adds a numerical suffix, then opens and directs messages to a new file with the original name. By default, the logging utility creates up to 10 files before it begins overwriting the contents of the oldest file. The logging utility by default also limits the users who can read log files to the root user and users who have the JUNOS maintenance permission.

To enable all users to read log files, include the world-readable statement at the [edit system syslog archive] hierarchy level. To restore the default permissions, include the no-world-readable

statement. You can include the archive

statement at the

[edit system syslog file filename]

hierarchy level to configure the number of files, file size,

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Disabling System Logs

To disable logging of the messages from a facility, use the facility none configuration statement. This statement is useful when, for example, you want to log messages of the same severity level from all but a few facilities. Instead of including a configuration statement for each facility you want to log, you can configure the any level statement and then a facility none statement for each facility you do not want to log. For configuration details, see the information about disabling logging in the JUNOS System

Basics Configuration Guide.

Monitoring System Log Messages with the J-Web Event Viewer

You can use the J-Web interface to filter and view system log messages on a Services

Router. To view system log messages, click Events in the J-Web taskbar. (To view system log messages with the CLI, use the show log

command.)

Figure 12 on page 162 shows the Filter and Event Summary sections in the View

Events page.

To monitor system log messages with an Event Viewer, perform the following tasks:

Filtering System Log Messages on page 162

Viewing System Log Messages on page 164

Figure 12: View Events Page

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Filtering System Log Messages

You can use filters to display relevant events. Table 86 on page 162 describes the

different filters, their functions, and the associated actions. You can apply any or a combination of the described filters to view the messages that you want to view.

Table 86: Filtering System Log Messages

Field

System Log

File

Function Your Action

Specifies the name of a system log file for which you want to display the recorded events.

To specify events recorded in a particular file, select the system log filename from the list—for example, messages.

Lists the names of all the system log files that you configure.

By default, a log file, messages, is included in the /var/log/ directory.

For information about how to configure system log files, see

“Sending System Log Messages to a File” on page 160.

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Table 86: Filtering System Log Messages (continued)

Field

Event ID

Start Time

End Time

Number of

Events to

Display

OK

Function Your Action

Specifies the Event ID for which you want to display the messages.

Allows you to type part of the ID and completes the remaining automatically.

To specify events with a specific ID, type its partial or complete ID—for example,

TFTPD_AF_ERR

.

Text in Event

Description

Specifies text from the description of events that you want to display.

To specify events with a specific description, type a text string from the description with regular expression.

Allows you to use regular expression to match text from the event description.

NOTE: The regular expression matching is case sensitive.

For example, type ^Initial* to display all messages with lines beginning with the term

Initial.

For more information about using regular expressions, see

“Regular Expressions” on page 158.

Process

An event ID, also known as system log message code, uniquely identifies a system log message. It begins with a prefix that indicates the generating software process or library.

Specifies the name of the process generating the events you want to display.

To specify events generated by a process, type the name of the process.

To view all the processes running on your system, enter the

CLI command—show system processes.

For example, type mgd to list all messages generated by the management process.

For more information about processes, see the JUNOS Software

Installation and Upgrade Guide.

Specifies the time period in which the events you want displayed are generated.

Displays a calendar that allows you to select the year, month, day, and time. It also allows you to select the local time.

By default, the messages generated in the last one hour are displayed—End Time shows the current time and Start Time shows the time one hour before end time.

To specify the time period:

Click the box next to Start Time and select the year, month, date, and time—for example, 02/10/2006 11:32.

Click the box next to End Time and select the year, month, date, and time—for example, 02/10/2006 3:32.

To select the current time as the start time, select local time.

Specifies the number of events to be displayed on the View

Events page.

To view a specified number of events, select the number from the list—for example, 50.

By default, the View Events page displays 25 events.

Applies the specified filter and displays the matching messages.

To apply the filter, click OK.

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Viewing System Log Messages

By default, the View Events page displays the most recent 25 events, with severity levels highlighted in different colors. After you specify the filters, Event Summary displays the events matching the specified filters. Click First, Next, Prev, and Last

links to navigate through messages. Table 87 on page 164 describes the Event

Summary fields.

Table 87: Viewing System Log Messages

Field

Time

Process

Event ID

Function

Displays the time at which the message was logged.

Additional Information

Displays the name and ID of the process that generated the system log message.

Displays a code that uniquely identifies the message.

The event ID begins with a prefix that indicates the generating software process.

The prefix on each code identifies the message source, and the rest of the code indicates the specific event or error.

Some processes on a Services Router do not use codes. This field might be blank in a message generated from such a process.

Displays context-sensitive help that provides more information about the event:

Help—Short description of the message.

Description—More detailed explanation of the message.

Type—Category to which the message belongs.

Severity—Level of severity.

An Event can belong to one of the following

Type categories:

Error—Indicates an error or failure condition that might require corrective action.

Event—Indicates a condition or occurrence that does not generally require corrective action.

Event

Description

Displays a more detailed explanation of the message.

Severity

Severity level of a message is indicated by different colors.

Unknown—Gray—Indicates no severity level is specified.

Debug/Info/Notice—Green— Indicates conditions that are not errors but are of interest or might warrant special handling.

Warning—Yellow—Indicates conditions that warrant monitoring.

Error—Blue— Indicates standard error conditions that generally have less serious consequences than errors in the emergency, alert, and critical levels.

Critical—Pink—Indicates critical conditions, such as hard drive errors.

Alert—Orange—Indicates conditions that require immediate correction, such as a corrupted system database.

Emergency—Red—Indicates system panic or other conditions that cause the routing platform to stop functioning.

A severity level indicates how seriously the triggering event affects routing platform functions. When you configure a location for logging a facility, you also specify a severity level for the facility. Only messages from the facility that are rated at that level or higher are logged to the specified file.

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Chapter 9

Configuring and Monitoring Alarms

Alarms on a J-series Services Router alert you to conditions on a network interface, on the router chassis, or in the system software that might prevent the router from operating normally. You can set the conditions that trigger alarms on an interface.

Chassis and system alarm conditions are preset.

An active alarm lights the ALARM LED on the front panel of the router. You can monitor active alarms from the J-Web interface or the CLI.

This chapter contains the following topics. For more information about alarms, see the JUNOS System Basics Configuration Guide.

Alarm Terms on page 165

Alarm Overview on page 166

Before You Begin on page 172

Configuring Alarms with a Configuration Editor on page 172

Checking Active Alarms on page 174

Verifying the Alarms Configuration on page 175

Alarm Terms

Before configuring and monitoring alarms on Services Routers, become familiar with

the terms defined in Table 88 on page 165.

Table 88: Alarm Terms

Term

alarm alarm condition alarm severity chassis alarm

Definition

Signal alerting you to conditions that might prevent normal operation. On a Services Router, the alarm signal is the yellow ALARM LED lit on the front of the chassis.

Failure event that triggers an alarm.

Seriousness of the alarm. The level of severity can be either major (red) or minor (yellow).

Predefined alarm triggered by a physical condition on the router such as a power supply failure, excessive component temperature, or media failure.

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Table 88: Alarm Terms (continued)

Term

interface alarm system alarm

Definition

Alarm triggered by the state of a physical link on a fixed or installed Physical Interface Module

(PIM), such as a link failure or a missing signal.

Interface alarms are triggered by conditions on a T1 (DS1), Fast Ethernet, serial, or T3 (DS3) physical interface or by conditions on the sp-0/0/0 adaptive services interface for stateful firewall filter, Network Address Translation (NAT), intrusion detection service (IDS), or IP Security (IPSec) services.

To enable an interface alarm, you must explicitly set an alarm condition.

Predefined alarm triggered by a missing rescue configuration or failure to install a license for a licensed software feature.

Alarm Overview

Services Router alarms warn you about conditions that can prevent the router from operating normally.

When an alarm condition triggers an alarm, the Services Router lights the yellow

(amber) ALARM LED on the front panel. When the condition is corrected, the light turns off.

NOTE: The ALARM LED on the Services Router lights yellow whether the alarm condition is major (red) or minor (yellow).

This section contains the following topics:

Alarm Types on page 166

Alarm Severity on page 167

Alarm Conditions on page 167

Alarm Types

The Services Router supports three types of alarms:

Interface alarms indicate a problem in the state of the physical links on fixed or installed PIMs. To enable interface alarms, you must configure them.

Chassis alarms indicate a failure on the router or one of its component. Chassis alarms are preset and cannot be modified.

System alarms indicate a missing rescue configuration or software license, where valid. System alarms are preset and cannot be modified, although you can configure them to appear automatically in the J-Web or CLI display.

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Alarm Severity

Alarms on a Services Router have two severity levels:

Major (red)—Indicates a critical situation on the router that has resulted from one of the following conditions. A red alarm condition requires immediate action.

One or more hardware components have failed.

One or more hardware components have exceeded temperature thresholds.

An alarm condition configured on an interface has triggered a critical warning.

Minor (yellow)—Indicates a noncritical condition on the router that, if left unchecked, might cause an interruption in service or degradation in performance.

A yellow alarm condition requires monitoring or maintenance.

A missing rescue configuration or software license generates a yellow system alarm.

Alarm Conditions

To enable alarms on a Services Router interface, you must select an alarm condition and an alarm severity. In contrast, alarm conditions and severity are preconfigured for chassis alarms and system alarms.

This section contains the following topics:

Interface Alarm Conditions on page 167

Chassis Alarm Conditions and Corrective Actions on page 170

System Alarm Conditions and Corrective Actions on page 172

Interface Alarm Conditions

Table 89 on page 168 lists the interface conditions, sorted by interface type, that you

can configure for an alarm. Each alarm condition can be configured to trigger either a major (red) alarm or minor a (yellow) alarm. The corresponding configuration option is included.

For the services stateful firewall filters, NAT, IDS, and IPSec, which operate on an internal adaptive services module within a Services Router, you can configure alarm conditions on the integrated services and services interfaces.

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Table 89: Interface Alarm Conditions

Interface Alarm Condition

DS1 (T1)

Ethernet

Integrated services

Serial

Alarm indication signal

Yellow alarm

Link is down

Hardware or software failure

Clear-to-Send signal absent

Data Carrier Detect signal absent

Data Set Ready signal absent

Loss of receive clock

Loss of transmit clock

Description Configuration

Option

The normal T1 traffic signal contained a defect condition and has been replaced by the AIS. A transmission interruption occurred at the remote endpoint or upstream of the remote endpoint. This all-ones signal is transmitted to prevent consequential downstream failures or alarms.

ais

The remote endpoint is in red alarm failure. This condition is also known as a far end alarm failure.

ylw

The physical link is unavailable.

On the adaptive services module, either the hardware associated with the module, or the software that drives the module, has failed.

link-down failure

The remote endpoint of the serial link is not transmitting a CTS signal. The CTS signal must be present before data can be transmitted across a serial link.

cts-absent

The remote endpoint of the serial link is not transmitting a DCD signal. Because the DCD signal transmits the state of the router, no signal probably indicates that the remote endpoint of the serial link is unavailable.

dcd-absent

The remote endpoint of the serial link is not transmitting a DSR signal. The DSR signal indicates that the remote endpoint is ready to receive and transmit data across the serial link.

dsr-absent

The clock signal from the remote endpoint is not present. Serial connections require clock signals to be transmitted from one endpoint and received by the other endpoint of the link.

loss-of-rx-clock

The local clock signal is not present. Serial connections require clock signals to be transmitted from one endpoint and received by the other endpoint of the link.

loss-of-tx-clock

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Table 89: Interface Alarm Conditions (continued)

Interface

Services

E3

Alarm Condition

Services module hardware down

Services link down

Services module held in reset

Services module reset

Description Configuration

Option

A hardware problem has occurred on the Services

Router's services module. This error typically means that one or more of the CPUs on the module has failed.

hw-down

The link between the Services Router and its services module is unavailable.

linkdown

The Services Router's services module is stuck in reset mode. If the services module fails to start up five or more times in a row, the services module is held in reset mode. Startup fails when the amount of time from CPU release to CPU halt is less than

300 seconds.

pic-hold-reset

The Services Router's services module is resetting.

The module resets after it crashes or is reset from the CLI, or when it takes longer than 60 seconds to start up.

pic-reset

Services module software down A software problem has occurred on the Services

Router's services module.

Alarm indication signal sw-down

The normal E3 traffic signal contained a defect condition and has been replaced by the AIS. A transmission interruption occurred at the remote endpoint or upstream of the remote endpoint. This all-ones signal is transmitted to prevent consequential downstream failures or alarms.

ais

Loss of signal

Out of frame

Remote defect indication

No remote E3 signal is being received at the E3 interface.

los

An out-of-frame (OOF) condition has existed for

10 seconds. This alarm applies only to E3 interfaces configured in frame mode. The OOF failure is cleared when no OOF or LOS defects have occurred for

20 seconds.

oof

An AIS, LOS, or OOF condition exists. This alarm applies only to E3 interfaces configured in frame mode.

rdi

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Table 89: Interface Alarm Conditions (continued)

Interface Alarm Condition

T3 (DS3) Alarm indication signal

Excessive number of zeros

Far-end receive failure

Idle alarm

Line code violation

Loss of frame

Loss of signal

Phase-locked loop out of lock

Yellow alarm

Description Configuration

Option

The normal T3 traffic signal contained a defect condition and has been replaced by the AIS. A transmission interruption occurred at the remote endpoint or upstream of the remote endpoint. This all-ones signal is transmitted to prevent consequential downstream failures or alarms.

ais

The bit stream received from the upstream host has more consecutive zeros than are allowed in a T3 frame.

exz

The remote endpoint of the connection has failed.

A FERF differs from a yellow alarm, because the failure can be any failure, not just an out-of-frame

(OOF) or loss-of-signal (LOS) failure.

The Idle signal is being received from the remote endpoint.

ferf idle

Either the line encoding along the T3 link is corrupted, or a mismatch between the encoding at the local and remote endpoints of a T3 connection occurred.

lcv

An out-of-frame (OOF) or loss-of-signal (LOS) condition has existed for 10 seconds. The loss-of-frame (LOF) failure is cleared when no OOF or LOS defects have occurred for 20 seconds. A LOF failure is also called a red failure.

lof

No remote T3 signal is being received at the T3 interface.

The clocking signals for the local and remote endpoints no longer operate in lock-step.

The remote endpoint is in red alarm failure. This condition is also known as a far end alarm failure.

los pll ylw

Chassis Alarm Conditions and Corrective Actions

Table 90 on page 171 lists chassis components with preset alarms, the conditions

that can trigger an alarm, the alarm severity, and the action you take to correct the condition.

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Table 90: Chassis Alarm Conditions and Corrective Actions

Component

Alternative boot media

PIM

Routing Engine

Alarm Conditions Corrective Action Alarm Severity

The Services Router boots from an alternative boot device.

Typically, the router boots from the internal compact flash. If you configured your router to boot from an alternative boot device, ignore this alarm condition.

Yellow (minor)

If you did not configure the router to boot from an alternative boot device,

contact JTAC. (See “Requesting

Technical Support” on page xxi.)

A PIM has failed.

When a PIM fails, it attempts to reboot. If the Routing Engine detects that a PIM is rebooting too often, it shuts down the

PIM.

Replace the failed PIM. (See the

Getting Started Guide for your router.)

Red (major)

An error occurred during the process of reading or writing compact flash.

Reformat the compact flash and install a bootable image. (See

“Performing Software Upgrades and

Reboots” on page 179.)

If this remedy fails, you must replace the failed Routing Engine. To contact

JTAC, see “Requesting Technical

Support” on page xxi.

Yellow (minor)

Routing Engine temperature is too warm.

Check the room temperature.

(See the Getting Started Guide for your router.)

Check the air flow. (See the

Getting Started Guide for your router.)

Check the fans. (See the Getting

Started Guide for your router.)

If you must replace a fan or the

Routing Engine, contact JTAC.

(See “Requesting Technical

Support” on page xxi.)

If the router has an air filter, check the air filter and replace it if it appears clogged. (See the

Getting Started Guide for your router.)

Yellow (minor)

Routing Engine fan has failed.

Replace the failed fan. To contact

JTAC, see “Requesting Technical

Support” on page xxi.

Red (major)

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System Alarm Conditions and Corrective Actions

Table 91 on page 172 lists the two preset system alarms, the condition that triggers

each alarm, and the action you take to correct the condition.

Table 91: System Alarm Conditions and Corrective Actions

Alarm Type

Configuration

License

Alarm Condition

The rescue configuration is not set.

Corrective Action

Set the rescue configuration. For instructions, see the J-series Services Router Basic LAN and

WAN Access Configuration Guide.

You have configured at least one software feature that requires a feature license, but no valid license for the feature is currently installed.

NOTE: This alarm indicates that you are in violation of the software license agreement.

You must install a valid license key to be in compliance with all agreements.

Install a valid license key. For instructions, see the Getting Started Guide for your router.

Before You Begin

Before you begin configuring and monitoring alarms, complete the following tasks:

Establish basic connectivity. See the Getting Started Guide for your router.

Configure network interfaces. See the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

Configuring Alarms with a Configuration Editor

To configure interface alarms on a Services Router, you must select the network interface on which to apply an alarm and the condition you to trigger the alarm. For

a list of conditions, see “Interface Alarm Conditions” on page 167.

2.

3.

To configure interface alarms:

1.

4.

5.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 92 on page 173.

If you are finished configuring the network, commit the configuration.

To verify the alarms configuration, see Displaying Alarm

Configurations on page 175.

To check the status of active alarms, see “Checking Active Alarms” on page 174.

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Table 92: Configuring Interface Alarms

Task

Navigate to the Alarm level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Chassis, click Configure or

Edit.

3.

Next to Alarm, click Configure or

Edit.

From the [edit] hierarchy level, enter edit chassis alarm

Configure the system to generate a red interface alarm when a Yellow alarm is detected on a T1 (DS1) link.

1.

In the Ds1 field, click Configure.

2.

From the the Ylw list, select red.

3.

Click OK.

Enter set ds1 ylw red

Configure the system to generate a red interface alarm when a link down failure is detected on an Ethernet link.

1.

In the Ethernet field, click

Configure.

2.

From the Link down list, select red.

3.

Click OK.

Enter set ethernet link–down red

Configure the system to generate the following interface alarms on a serial link:

Yellow alarm when no CTS signal is detected

Yellow alarm when no DCD signal is detected

Red alarm when the receiver clock is not detected

Red alarm when the transmission clock is not detected

1.

In the Serial field, click Configure.

2.

From the Cts absent list, select

yellow.

3.

From the Dcd absent list, select

yellow.

4.

From the Loss of rx clock list, select

red.

5.

From the Loss of tx clock list, select

red.

6.

Click OK.

1.

Enter set serial cts–absent yellow

2.

Enter set serial dcd–absent yellow

3.

Enter set serial loss–of–rx–clock red

4.

Enter set serial loss–of–tx–clock red

Configure the system to generate the following interface alarms on a T3 link:

Red alarm when the remote endpoint is experiencing a Red failure

Yellow alarm when the upstream bit stream has more consecutive zeros than are permitted

Red alarm when there is a loss of signal on the interface

1.

In the T3 field, click Configure.

2.

From the Ylw list, select red.

3.

From the Exz list, select yellow.

4.

From the Los list, select red.

5.

Click OK.

1.

Enter set t3 ylw red

2.

Enter set t3 exz yellow

3.

Enter set t3 los red

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Table 92: Configuring Interface Alarms (continued)

Task J-Web Configuration Editor CLI Configuration Editor

Configure the system to display active system alarms whenever a user with the login class admin logs in to the router.

To define login classes, see the JUNOS

System Basics Configuration Guide.

1.

On the main Configuration page next to System, click Configure or

Edit.

2.

Next to Login, click Configure or

Edit.

3.

In the Class field, click Add new

entry.

4.

In the Class name field, type admin.

5.

Select the Login alarms check box.

6.

Click OK.

1.

Enter edit system login

2.

Enter set class admin login-alarms

Checking Active Alarms

The alarm information includes alarm type, alarm severity, and a brief description for each active alarm on the Services Router. To view the active alarms, select Alarms in the J-Web interface, or enter the following CLI show commands:

■ show chassis alarms

■ show system alarms

NOTE: If a Services Router has active alarms and you have not displayed the View

Alarms page, Alarms in the taskbar appears in red. After you view the alarms, Alarms returns to white. If new alarms become active, Alarms is red until you again display the View Alarms page.

Figure 13 on page 174 shows the View Alarms summary page. Click an alarm in the

list of active alarms to display a detailed alarm message.

Figure 13: J-Web View Alarms Summary Page

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Table 93 on page 174 summarizes the output fields on the alarms page.

Table 93: Summary of Key Alarm Output Fields

Field Values Additional Information

Alarm Summary

New?

Viewed status of the alarm—either Yes (a new alarm) or No (a previously viewed alarm).

After you have once displayed the View Alarms page, any new alarms that appear on the page during the same

J-Web session are identified as previously viewed.

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Table 93: Summary of Key Alarm Output Fields (continued)

Field

Subject

Values Additional Information

Received at Date and time when the alarm condition was detected.

Severity Alarm severity—either major (red) or minor (yellow).

A major (red) alarm condition requires immediate action.

A minor (yellow) condition requires monitoring or maintenance.

Brief synopsis of the alarm.

Clicking the alarm subject displays a detailed alarm message.

Detailed Alarm Message

Received at Date and time when the failure was detected.

Severity Alarm severity—either major (red) or minor (yellow).

A major (red) alarm condition requires immediate action.

A minor (yellow) condition requires monitoring or maintenance.

Alarm Type Category of the alarm:

Chassis—Indicates an alarm condition on the chassis (typically an environmental alarm such as temperature)

Configuration—Indicates that no rescue configuration is set

ETHER—Indicates an alarm condition on an

Ethernet interface

DS3—Indicates an alarm condition on a DS3 interface

License—Indicates a software license infringement

Serial—Indicates an alarm condition on a serial interface

Services—Indicates an alarm condition on the services module

Verifying the Alarms Configuration

To verify alarms configuration, perform the following task.

Displaying Alarm Configurations

Purpose

Verify the configuration of the alarms.

Action

From the J-Web interface, select

Configuration>View and Edit>View Configuration Text. Alternatively, from configuration mode in the CLI, enter the show chassis alarms command.

[edit] user@host# show chassis alarms t3 {

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} exz yellow; los red; ylw red;

}

} ds1 { ylw red; ethernet { link-down red;

} serial { loss-of-rx-clock red; loss-of-tx-clock red; dcd-absent yellow; cts-absent yellow;

Meaning

The sample output in this section displays the following alarm settings (in order).

Verify that the output shows the intended configuration of the alarms.

T3 alarms

DS1 alarms

Ethernet alarms

Serial alarms

Related Topics

For more information about the format of a configuration file, see the J-series Services

Router Basic LAN and WAN Access Configuration Guide.

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Displaying Alarm Configurations

Part 3

Managing Services Router Software

Performing Software Upgrades and Reboots on page 179

Managing Files on page 199

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Managing Services Router Software

Chapter 10

Performing Software Upgrades and

Reboots

A J-series Services Router is delivered with the JUNOS software preinstalled. When you power on the router, it starts (boots) up using its primary boot device. All Services

Routers support a secondary boot device that allows you to back up your primary boot device and configuration.

As new features and software fixes become available, you must upgrade your software to use them. Before an upgrade, we recommend that you back up your primary boot device.

On a Services Router, you can initialize the primary or secondary boot device with a “snapshot” of the running configuration, default factory configuration, or rescue configuration. You can also replicate the configuration for use on another J-series

Services Router, or configure the device to receive core dumps for troubleshooting.

If the router has no secondary boot device configured and the primary boot device becomes corrupted, you can reload the JUNOS recovery software package onto the corrupted compact flash with either a UNIX or Microsoft Windows computer.

This chapter contains the following topics. For more information about installing and upgrading JUNOS software, see the JUNOS Software Installation and Upgrade Guide.

Upgrade and Downgrade Overview on page 179

Before You Begin on page 181

Downloading Software Upgrades from Juniper Networks on page 181

Installing Software Upgrades with the J-Web Interface on page 182

Installing Software Upgrades with the CLI on page 184

Downgrading the Software on page 185

Configuring Boot Devices on page 186

Recovering Primary Boot Devices on page 191

Rebooting or Halting a Services Router on page 194

Upgrade and Downgrade Overview

Typically, you upgrade the JUNOS software on a Services Router by downloading a software image to your router from another system on your local network. Using the

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J-Web interface or the CLI to upgrade, the router downloads the software image, decompresses the image, and installs the decompressed software. Finally, you reboot the router, at which time it boots from the upgraded software.

All JUNOS software is delivered in signed packages that contain digital signatures,

Secure Hash Algorithm (SHA-1) checksums, and Message Digest 5 (MD5) checksums.

For more information about JUNOS software packages, see the JUNOS Software

Installation and Upgrade Guide.

Upgrade Software Packages

An upgrade software package name is in the following format:

package-name-m.nZx.y-distribution.tgz

.

package-name

is the name of the package—for example, junos-jseries .

m.n

is the software release, with m

representing the major release number and n representing the minor release number—for example, 9.0.

Z

indicates the type of software release. For example, R indicates released software, and

B

indicates beta-level software.

x.y

represents the software build number and spin number—for example,

1.1

.

distribution

indicates the area for which the software package is provided— domestic

for the United States and Canada and export

for worldwide distribution.

A sample J-series upgrade software package name is junos-jseries-9.0R1-domestic.tgz

.

Recovery Software Packages

Download a recovery software package, also known as an install media package, to recover a primary compact flash.

A recovery software package name is in the following format:

package-name-m.nZxy-export-cfnnn.gz

.

package-name

is the name of the package—for example, junos-jseries .

m.n

is the software release, with

m

representing the major release number—for example, 7.5

.

Z

indicates the type of software release. For example, R indicates released software, and

B

indicates beta-level software.

x.y

represents the software build number and spin number—for example,

1.1

.

export indicates that the recovery software package is the exported worldwide software package version.

cfnnn indicates the size of the target compact flash in megabytes—for example, cf256 .

The following compact flash sizes are supported:

256 MB

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512 MB

1024 MB

Compact flash cards with 128 MB storage capacity are not supported.

A sample J-series recovery software package name is junos-jseries-9.0R1-export-cf256.gz

.

Before You Begin

To download software upgrades, you must have a Juniper Networks Web account and a valid support contract. To obtain an account, complete the registration form at the Juniper Networks Web site: https://www.juniper.net/registration/Register.jsp

.

Before an upgrade, back up your primary boot device onto a secondary storage device. If you have a power failure during an upgrade, the primary boot device can fail or become corrupted. In either case, if a backup device is not available, the router is unable to boot and come back online. Creating a backup also stores your active configuration files and log files and ensures that you recover to a known, stable environment in case of an unsuccessful upgrade.

During a successful upgrade, the upgrade package completely reinstalls the existing software. It retains configuration files, log files, and similar information from the previous version.

Use either the J-Web interface or the CLI to back up the primary boot device on one

of the secondary storage devices listed in Table 94 on page 181.

Table 94: Secondary Storage Devices for Backup

Storage Device

External compact flash

USB storage device

Available on Routers

J4300 and J6300

All Services Routers

Minimum Storage Required

256 MB

256 MB

After a successful upgrade, remember to back up the new current configuration to the secondary device.

For instructions about how to back up your system using the J-Web Interface, see

“Configuring a Boot Device for Backup with the J-Web Interface” on page 186. For

instructions about how to back up your system using the CLI, see “Configuring a

Boot Device for Backup with the CLI” on page 189.

Downloading Software Upgrades from Juniper Networks

Follow these steps to download software upgrades from Juniper Networks:

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1.

Using a Web browser, follow the links to the download URL on the Juniper

Networks Web page. Depending on your location, select either Canada and U.S.

Version or Worldwide Version:

■ https://www.juniper.net/support/csc/swdist-domestic/

■ https://www.juniper.net/support/csc/swdist-ww/

2.

3.

4.

Log in to the Juniper Networks Web site using the username (generally your e-mail address) and password supplied by Juniper Networks representatives.

Using the J-Web interface or the CLI, select the appropriate junos-j-series software package for your application. For information about JUNOS software packages,

see “Upgrade and Downgrade Overview” on page 179.

Download the software to a local host or to an internal software distribution site.

NOTE: For downloads to J-series Services Routers with 256 MB of flash memory, see the J-series Services Router Release Notes for special instructions and ensure that you download the package to your router's /var/tmp/upgrade directory.

Installing Software Upgrades with the J-Web Interface

You can use the J-Web interface to install software upgrades from a remote server using FTP or HTTP, or by uploading the file to the router. This section contains the following topics:

Installing Software Upgrades from a Remote Server on page 182

Installing Software Upgrades by Uploading Files on page 183

Installing Software Upgrades from a Remote Server

You can use the J-Web interface to install software packages on the Services Router that are retrieved with FTP or HTTP from the location specified.

Figure 14 on page 182 shows the Install Remote page for the router.

Figure 14: Install Remote Page

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2.

3.

To install software upgrades from a remote server:

1.

4.

Download the software package as described in “Downloading Software Upgrades from Juniper Networks” on page 181.

In the J-Web interface, select Manage>Software>Install Package.

On the Install Remote page, enter information into the fields described in

Table 95 on page 183.

Click Fetch and Install Package. The software is activated after the router has rebooted.

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Table 95: Install Remote Summary

Field

Package Location

(required)

Function Your Action

Specifies the FTP or HTTP server, file path, and software package name.

Type the full address of the software package location on the FTP or HTTP server—one of the following: ftp://hostname/pathname/package-name http://hostname/pathname/package-name

User

Password

Reboot If Required

Specifies the username, if the server requires one.

Specifies the password, if the server requires one.

If this box is checked, the router is automatically rebooted when the upgrade is complete.

Type the username.

Type the password.

Check the box if you want the router to reboot automatically when the upgrade is complete.

Installing Software Upgrades by Uploading Files

You can use the J-Web interface to install software packages uploaded from your computer to the Services Router.

Figure 15 on page 183 shows the Upload Package page for the router.

Figure 15: Upload Package Page

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2.

3.

To install software upgrades by uploading files:

1.

Download the software package as described in “Downloading Software Upgrades from Juniper Networks” on page 181.

4.

In the J-Web interface, select Manage>Software>Upload Package.

On the Upload Package page, enter information into the fields described in

Table 96 on page 183.

Click Upload Package. The software is activated after the router has rebooted.

Table 96: Upload Package Summary

Field

Reboot If Required

Function

File to Upload (required) Specifies the location of the software package.

Your Action

Type the location of the software package, or click

Browse to navigate to the location.

If this box is checked the router is automatically rebooted when the upgrade is complete.

Select the check box if you want the router to reboot automatically when the upgrade is complete.

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Installing Software Upgrades with the CLI

To install software upgrades on a router with the CLI:

1.

If your router has 256 MB of flash memory and 256 MB of RAM, see the special instructions in the J-series Services Router Release Notes.

2.

3.

4.

Download the software package as described in “Downloading Software Upgrades from Juniper Networks” on page 181.

If you are installing the software package from a local directory on the router, copy the JUNOS software package to the router. We recommend that you copy it to the

/var/tmp

directory.

Install the new package on the Services Router, entering the following command in operational mode in the CLI: user@host> request system software add unlink no-copy source

Replace

source

with one of the following paths:

For a software package that is installed from a local directory on the router, use

/pathname/package-name

(for example,

/var/tmp/junos-j-series8.5R2.1.tar.gz

)

For software packages that are downloaded and installed from a remote location, use one of the following paths:

■ ftp://hostname/pathname/package-name

■ or http://hostname/pathname/package-name

By default, the request system software add

command uses the validate

option to validate the software package against the current configuration as a prerequisite to adding the software package. This validation ensures that the router can reboot successfully after the software package is installed. This is the default behavior when you are adding a software package.

The unlink option removes the package at the earliest opportunity so that the router has enough room to complete the installation.

5.

(Optional) The no-copy

option specifies that a software package is installed, but a copy of the package is not saved. Include this option if you do not have enough space on the compact flash to perform an upgrade that keeps a copy of the package on the router.

After the software package is installed, reboot the router: user@host> request system reboot

When the reboot is complete, the router displays the login prompt.

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Chapter 10: Performing Software Upgrades and Reboots

Downgrading the Software

When you upgrade the JUNOS software, the router creates a backup image of the software that was previously installed, as well as installs the requested software upgrade.

To downgrade the software, you can use the backup image of the software that was previously installed, which is saved on the router. If you revert to the previous image, this backup image is used, and the image of the running software is deleted. You can downgrade to only the software release that was installed on the router before the current release with this method.

Use the procedures as described in “Installing Software Upgrades with the J-Web

Interface” on page 182 and “Installing Software Upgrades with the CLI” on page 184

and specify an older software image as the source image to be upgraded.

Downgrade the JUNOS software on the Services Router with either the J-Web interface or the CLI.

This section contains the following topics:

Downgrading the Software with the J-Web Interface on page 185

Downgrading the Software with the CLI on page 185

Downgrading the Software with the J-Web Interface

You can downgrade the software from the J-Web interface. For the changes to take effect, you must reboot the router.

To downgrade software:

1.

In the J-Web interface, select Manage>Software>Downgrade. The image of the previous software version (if any) is displayed on this page.

NOTE: After you perform this operation, you cannot undo it.

2.

3.

Select Downgrade to downgrade to the previous version of the software or Cancel to cancel the downgrade process.

When the downgrade process is complete, for the new software to take effect, select Manage>Reboot from the J-Web interface to reboot the router.

After you downgrade the software, the previous release is loaded, and you cannot reload the running version of software again. To downgrade to an earlier version of software, follow the procedure for upgrading, using the JUNOS software image labeled with the appropriate release.

Downgrading the Software with the CLI

You can revert to the previous version of software using the request system software rollback

command in the CLI. For the changes to take effect, you must reboot the

Downgrading the Software

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J-series™ Services Router Administration Guide router. To downgrade to an earlier version of software, follow the procedure for upgrading, using the JUNOS software image labeled with the appropriate release.

To downgrade software with the CLI:

1.

Enter the request system software rollback

JUNOS software version:

command to return to the previous user@host> request system software rollback

2.

The previous software version is now ready to become active when you next reboot the router.

Reboot the router: user@host> request system reboot

The router is now running the previous version of the software.

Configuring Boot Devices

You can configure a boot device to replace the primary boot device on your Services

Router, or to act as a backup boot device. The backup device must have a storage capacity of at least 256 MB. Use either the J-Web interface or the CLI to take a snapshot of the configuration currently running on the router, or of the original factory configuration and a rescue configuration, and save it to an alternate medium.

NOTE: For media redundancy, we recommend that you keep a secondary storage medium attached to the Services Router and updated at all times.

If the primary storage medium becomes corrupted and no backup medium is in place, you can recover the primary compact flash from a special JUNOS software image. You can also configure a boot device to store snapshots of software failures, for use in troubleshooting.

For information about installing boot devices, see the Getting Started Guide for your router.

This section contains the following topics:

Configuring a Boot Device for Backup with the J-Web Interface on page 186

Configuring a Boot Device for Backup with the CLI on page 189

Configuring a Boot Device to Receive Software Failure Memory

Snapshots on page 190

Configuring a Boot Device for Backup with the J-Web Interface

You can use the J-Web interface to create a boot device for the Services Router on an alternate medium, to replace the primary boot device or serve as a backup.

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Figure 16 on page 187 shows the Snapshot page.

Figure 16: Snapshot Page

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3.

4.

To create a boot device:

1.

In the J-Web interface, select Manage>Snapshot.

2.

On the Snapshot page, enter information into the fields described in

Table 97 on page 187.

Click Snapshot.

Click OK.

Table 97: Snapshot Summary

Field

Target Media

Factory

Partition

Function

Specifies the boot device to copy the snapshot to.

NOTE: You cannot copy software to the active boot device.

Your Action

In the list, select a boot device that is not the active boot device:

compact-flash—Copies software to the internal compact flash.

removable-compact-flash—Copies software to the external compact flash. This option is available on J2320, J2350, J4300, and J6300 Services Routers only.

usb—Copies software to the device connected to the USB port.

Copies only default files that were loaded on the internal compact flash when it was shipped from the factory, plus the rescue configuration, if one has been set.

To copy only the default factory configuration, plus a rescue configuration if one exists, select the check box.

NOTE: After a boot device is created with the default factory configuration, it can operate only in an internal compact flash slot.

Partitions the medium. This process is usually necessary for boot devices that do not already have software installed on them.

To partition the medium that you are copying the snapshot to, select the check box.

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Table 97: Snapshot Summary (continued)

Field

As Primary Media

Data Size

Swap Size

Config Size

Root Size

Function Your Action

On an external compact flash or USB storage device only, creates a snapshot for use as the primary boot medium.

Use this feature to replace the medium in the internal compact flash slot or to replicate it for use in another Services Router. This process also partitions the boot medium.

NOTE: After the boot device is created as an internal compact flash, it can operate only in an internal compact flash slot.

To create a boot medium to use in the internal compact flash only, select the check box.

Specifies the size of the data partition, in kilobytes.

The data partition is mounted on /data. This space is not used by the router, and can be used for extra storage.

Type a numeric value, in kilobytes. The default value is 0 KB.

This selection also partitions the boot medium.

Specifies the size of the swap partition, in kilobytes.

The swap partition is used for swap files and software failure memory snapshots. Software failure memory snapshots are saved to the boot medium only if it is specified as the dump device.

Type a numeric value, in kilobytes. The default value is one-third of the physical memory on a boot medium larger than 128,000 KB, or 0 KB on a smaller boot device.

For information about the setting the dump

device, see “Configuring a Boot Device to

Receive Software Failure Memory

Snapshots” on page 190.

This selection also partitions the boot medium.

Specifies the size of the config partition, in kilobytes.

Type a numeric value, in kilobytes. The default value is 10 percent of physical memory on the boot medium.

The config partition is mounted on /config. The configuration files are stored in this partition.

This selection also partitions the boot medium.

Specifies the size of the root partition, in kilobytes.

The root partition is mounted on / and does not include configuration files.

This selection also partitions the boot medium.

Type a numeric value, in kilobytes. The default value is the boot device's physical memory minus the config, data, and swap partitions.

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Configuring a Boot Device for Backup with the CLI

Use the request system snapshot CLI command to create a boot device for the Services

Router on an alternate medium, to replace the primary boot device or serve as a backup. Enter the command with the following syntax: user@host> request system snapshot <as-primary> <config-size size> <data-size

size> <factory> <media type> <partition> <root-size size> <swap-size size>

Table 98 on page 189 describes the

request system snapshot command options.

Default values are in megabytes, but you can alternatively enter values in kilobytes by appending k

to the number. For example, config-size 10

specifies a config

partition of 10 MB, but config-size 10k

specifies a config

partition of 10 KB.

Table 98: CLI request system snapshot Command Options

Option as-primary config-size size data-size size factory media type

Description

On an external compact flash or USB storage device only, creates a snapshot for use as the primary boot medium.

Use the as-primary option to replace the medium in the internal compact flash slot or to replicate it for use in another Services Router. This process also partitions the boot medium.

NOTE: After the boot device is created as an internal compact flash, it can operate only in an internal compact flash slot.

Specifies the size of the config partition, in megabytes. The default value is 10 percent of physical memory on the boot medium.

The config partition is mounted on /config. The configuration files are stored in this partition.

This option also partitions the boot medium.

Specifies the size of the data partition, in megabytes. The default value is 0 MB.

The data partition is mounted on /data. This space is not used by the router, and can be used for extra storage.

This option also partitions the boot medium.

Copies only default files that were loaded on the internal compact flash when it was shipped from the factory, plus the rescue configuration if one has been set.

NOTE: After the boot medium is created with the factory option, it can operate in only the internal compact flash slot.

Specifies the boot device the software snapshot is copied to:

■ compact-flash —Copies software to the internal compact flash.

removable-compact-flash —Copies software to the external compact flash. This option is available on J2320, J2350, J4300, and J6300 Services Routers only.

usb —Copies software to the device connected to the USB port.

NOTE: You cannot copy software to the active boot device.

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Table 98: CLI request system snapshot Command Options (continued)

Option partition root-size size swap-size size

Description

Partitions the medium. This option is usually necessary for boot devices that do not have software already installed on them.

Specifies the size of the root partition, in megabytes. The default value is the boot device's physical memory minus the config, data, and swap partitions.

The root partition is mounted on / and does not include configuration files.

This option also partitions the boot medium.

Specifies the size of the swap partition, in megabytes. The default value is one-third of the physical memory on a boot medium larger than 128 MB, or 0 MB on a smaller boot device.

The swap partition is used for swap files and software failure memory snapshots. Software failure memory snapshots are saved to the boot medium only if it is specified as the dump device. For

information about the setting the dump device, see “Configuring a Boot Device to Receive

Software Failure Memory Snapshots” on page 190.

NOTE: This option also partitions the boot medium.

Configuring a Boot Device to Receive Software Failure Memory Snapshots

You can use the set system dump-device CLI command to specify the medium to use for the Services Router to store system software failure memory snapshots. In this way, when the operating system fails, if you have specified a system dump device in the configuration, the operating system preserves a snapshot of the state of the router when it failed.

After you reboot the system, the dump device is checked for a snapshot as part of the operating system boot process. If a snapshot is found, it is written to the crash dump directory on the router ( /var/crash ). The customer support team can examine this memory snapshot to help determine the cause of the system software failure.

NOTE: If the swap partition on the dump device medium is not large enough for a system memory snapshot, either a partial snapshot or no snapshot is written into the crash dump directory.

Enter the set system dump-device

CLI command with the following syntax: user@host> set system dump-device boot-device | compact-flash |

removable-compact-flash | usb

Table 99 on page 191 describes the

set system dump-device command options.

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Table 99: CLI set system dump-device Command Options

Option boot-device compact-flash removable-compact-flash usb

Description

Uses whatever device was booted from as the system software failure memory snapshot device.

Uses the internal compact flash as the system software failure memory snapshot device.

Uses the compact flash on the front of the router (J4300 and J6300 only) as the system software failure memory snapshot device.

Uses the device attached to the USB port as the system software failure memory snapshot device.

Recovering Primary Boot Devices

All Services Routers use a compact flash to store the JUNOS software, router configuration files, and log files. The internal compact flash is not hot-swappable and is accessible only after you remove the cover on the back panel of the router chassis.

In addition to the internal compact flash, J4300 and J6300 Services Routers have a slot in the front of the chassis for external flash media. All Services Routers also support externally pluggable USB storage devices. If the primary storage medium becomes corrupted and no secondary medium is in place, you can reload the JUNOS recovery software package onto the corrupted compact flash card with a desktop or laptop computer running either a UNIX, Microsoft Windows 2000, or Windows XP operating system.

This section contains the following topics:

Why Compact Flash Recovery Might Be Necessary on page 191

Recommended Recovery Hardware and Software on page 192

Configuring Internal Compact Flash Recovery on page 192

Why Compact Flash Recovery Might Be Necessary

For media redundancy, we recommend that you keep a secondary storage medium attached and updated at all times. Use the request system snapshot command to

perform the update. (For instructions, see “Configuring Boot Devices” on page 186.)

If the internal compact flash fails at startup, the Services Router automatically boots itself from the external compact flash or USB storage device. When a redundant storage medium is not available, the router is unable to boot and does not come back online. This situation can occur if the power fails during a JUNOS software upgrade and the physical or logical storage media on the router are corrupted.

If the primary storage medium becomes corrupted and no secondary medium is in place, you can reload the JUNOS software image onto the corrupted compact flash with a desktop or laptop computer running either a UNIX, Microsoft Windows 2000, or Windows XP operating system.

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CAUTION: This procedure does not recover any router configuration files. After you reinstall the JUNOS software, all the information on the original internal compact flash is lost.

Recommended Recovery Hardware and Software

Before configuring compact flash recovery, assemble the equipment and software

listed in Table 100 on page 192.

Table 100: Recommended Recovery Hardware and Software

Examples Recommended Hardware and Software

Recovery Hardware

Host system

Adapter appropriate for your system

Desktop or laptop PC equipped with a PCMCIA controller or USB port

For systems with PCMCIA controllers, a compact-flash-to-PCMCIA adapter—for example, a Macally PCM-CF compact flash PCMCIA adapter.

For systems with a USB port, a USB-to-compact-flash adapter. For example:

SIIG USB 2.0 Card Reader, model US2274, part number JU-CF0122

MediaGear USB 2.0 Combo 9-in-4, model MGTR100

AVP USB 8-in-1 Card Reader, model UC-28

Inland Multi-Plus Card Reader, part number 08310

HummingBird Multi Card Reader, HCR 81

Recovery Software

Software appropriate for your system

UNIX with PCMCIA drivers

Windows 2000, or Windows XP

Systems running Windows require additional software.

WinZip, gzip, or a similar compression utility

A utility such as the following that allows you to write files to unformatted devices:

Norton Ghost dd utility from the Cygwin package physdiskwrite utility

Configuring Internal Compact Flash Recovery

To recover an internal compact flash with a corrupt or missing operating system, you must remove the corrupt internal compact from the J-series Services Router, plug it into a PC with a PCMIA adapter or USB card reader, copy the JUNOS recovery software package onto it, and reinstall on the router. For instructions about how to remove and install an internal compact flash, see the Getting Started Guide for your router.

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Recovery software packages are available from the same location as J-series upgrade

software packages. (See “Downloading Software Upgrades from Juniper

Networks” on page 181.)

To recover an internal compact flash:

1.

Plug the compact flash into a PCMCIA adapter or USB card reader.

2.

3.

Plug the PCMCIA adapter or USB card reader into the host PC and verify that the compact flash is recognized by the operating system.

Select the appropriate recovery software package according to the size of your compact flash. The uncompressed package must have the same size as the target compact flash capacity: 128 MB, 256 MB, 512 MB or 1024 MB. The recovery software package name indicates the size of the package. For information about

recovery software package names, see “Upgrade and Downgrade

Overview” on page 179.

4.

5.

Copy the software package to a temporary directory on the host PC and uncompress it with a compression utility, such as

WinZip

.

Copy the uncompressed software package from the temporary directory to the compact flash with one of the following commands:

CAUTION: You must use the correct target device name. Failure to do so might damage other storage devices connected to the host PC.

On a UNIX PC, use the command dd if=filename of=/dev/device_name

.

Replace

filename

with the name of the uncompressed image, and

device_name

with the name of the unformatted PCMCIA card device. For example: root# dd if=junos-jseries-7.0–20041028.0–export-cf128 of=/dev/hde

250368+0 records in250368+0 records out

On a Windows 2000 or Windows XP PC, use the Norton Ghost, dd , or physdiskwrite utility. The following example shows the use of physdiskwrite :

C:\> physdiskwrite —u junos-jseries-7.0–20041028.0–export-cf512 physdiskwrite v0.5 by Manuel Kasper

Searching for physical drives...

Information for \\.\PhysicalDrive0:

Windows: cyl: 2432

tpc: 255

spt: 63

C/H/S: 16383/16/63

Model: HITACHI_DK23DA-20

Serial number: 123ABC

Firmware rev.: 00J2A0G0

Information for \\.\PhysicalDrive1:

Windows: cyl: 125

tpc: 255

spt: 63

Which disk do you want to write? (0..1) 1

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WARNING: that disk is larger than 800 MB! Make sure you're

not accidentally overwriting your primary hard disk!

Proceeding on your own risk...

About to overwrite the contents of disk 1 with new data.

Proceed? (y/n) y

511451136/511451136 bytes written in total

NOTE: The copy process can take several minutes.

After copying the software package to the compact flash, you can use it as the internal compact flash in any J-series Services Router. For installation instructions, see the

Getting Started Guide for your router.

Rebooting or Halting a Services Router

Reboot or halt a Services Router with either the J-Web interface or the CLI. This section contains the following topics:

Rebooting or Halting a Services Router with the J-Web Interface on page 194

Rebooting a Services Router with the CLI on page 195

Halting a Services Router with the CLI on page 196

Rebooting or Halting a Services Router with the J-Web Interface

You can use the J-Web interface to schedule a reboot or halt the Services Router.

Figure 17 on page 194 shows the Reboot page for the router.

Figure 17: Reboot Page

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1.

2.

To reboot or halt the router with the J-Web interface:

In the J-Web interface, select Manage>Reboot.

Select one of the following options:

Reboot Immediately—Reboots the router immediately.

Reboot in number of minutes—Reboots the router in the number of minutes from now that you specify.

Reboot when the system time is hour:minute—Reboots the router at the absolute time that you specify, on the current day. You must select a 2-digit hour in 24-hour format, and a 2-digit minute.

Halt Immediately—Stops the router software immediately. After the router software has stopped, you can access the router through the console port only.

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3.

Choose the boot device from the Reboot from media list:

compact-flash—Reboots from the internal compact flash. This selection is the default choice.

removable-compact-flash—Reboots from the optional external compact flash. This selection is available on J2320, J2350, J4300, and J6300 Services

Routers only.

usb—Reboots from the USB storage device.

4.

5.

6.

(Optional) In the Message box, type a message to be displayed to any users on the router before the reboot occurs.

Click Schedule. The J-Web interface requests confirmation to perform the reboot or halt.

Click OK to confirm the operation.

If the reboot is scheduled to occur immediately, the router reboots. You cannot access the J-Web interface until the router has restarted and the boot sequence is complete. After the reboot is complete, refresh the browser window to display the J-Web interface login page.

If the reboot is scheduled to occur in the future, the Reboot page displays the time until reboot. You have the option to cancel the request by clicking

Cancel Reboot on the J-Web interface Reboot page.

If the router is halted, all software processes stop and you can access the router through the console port only. Reboot the router by pressing any key on the keyboard.

NOTE: If you cannot connect to the router through the console port, shut down the router by pressing and holding the power button on the front panel until the POWER

LED turns off. After the router has shut down, you can power on the router by pressing the power button again. The POWER LED lights during startup and remains steadily green when the router is operating normally.

Rebooting a Services Router with the CLI

You can use the request system reboot

CLI command to schedule a reboot of the

Services Router: user@host> request system reboot <at time> <in minutes> <media type> <message

“text”>

Table 101 on page 195 describes the

request system reboot command options.

Table 101: CLI Request System Reboot Command Options

Option none

Description

Same as at now (reboots the router immediately).

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Table 101: CLI Request System Reboot Command Options (continued)

Option at time in minutes media type message "text"

Description

Specifies the time at which to reboot the router. You can specify time in one of the following ways:

■ now

—Reboots the router immediately. This is the default.

+minutes

—Reboots the router in the number of minutes from now that you specify.

yymmddhhmm

—Reboots the router at the absolute time on the date you specify.

Enter the year, month, day, hour (in 24-hour format), and minute.

hh:mm

—Reboots the router at the absolute time you specify, on the current day.

Enter the time in 24-hour format, using a colon (:) to separate hours from minutes.

Specifies the number of minutes from now to reboot the router. This option is a synonym for the at +minutes option.

Specifies the boot device to boot the router from:

■ compact-flash —Reboots from the internal compact flash. This is the default.

removable-compact-flash —Reboots from the optional external compact flash. This option is available on J2320, J2350, J4300, and J6300 Services Routers only.

usb

—Reboots from the USB storage device.

Provides a message to display to all system users before the router reboots.

Halting a Services Router with the CLI

You can use the request system halt CLI command to halt the Services Router: user@host> request system halt <at time> <in minutes> <media type> <message “text”>

When the router is halted, all software processes stop and you can access the router through the console port only. Reboot the router by pressing any key on the keyboard.

NOTE: If you cannot connect to the router through the console port, shut down the router by pressing and holding the power button on the front panel until the

POWER

LED turns off. After the router has shut down, you can power on the router by pressing the power button again. The

POWER

LED lights during startup and remains steadily green when the router is operating normally.

Table 102 on page 196 describes the

request system halt command options.

Table 102: CLI Request System Halt Command Options

Option none

Description

Same as at now (stops software processes on the router immediately).

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Table 102: CLI Request System Halt Command Options (continued)

Option at time in minutes media type message "text"

Description

Time at which to stop the software processes on the router. You can specify time in one of the following ways:

■ now

—Stops the software processes immediately. This is the default.

+minutes

—Stops the software processes in the number of minutes from now that you specify.

yymmddhhmm

—Stops the software processes at the absolute time you specify.

Enter the year, month, day, hour (in 24-hour format), and minute.

hh:mm

—Stops the software processes at the absolute time that you specify, on the current day. Enter the time in 24-hour format, using a colon (:) to separate hours from minutes.

Specifies the number of minutes from now to stop the software processes on the router.

This option is a synonym for the at +minutes option.

Specifies the boot device to boot the router from after the halt:

■ compact-flash —Reboots from the internal compact flash. This is the default.

removable-compact-flash —Reboots from the optional external compact flash. This option is available on J2320, J2350, J4300, and J6300 Services Routers only.

usb

—Reboots from the USB storage device.

Provides a message to display to all system users before the software processes on the router are stopped.

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Chapter 11

Managing Files

You can use the J-Web interface to perform routine file management operations such as archiving log files and deleting unused log files, cleaning up temporary files and crash files, and downloading log files from the routing platform to your computer.

You can also encrypt the configuration files with the CLI configuration editor to prevent unauthorized users from viewing sensitive configuration information.

This chapter contains the following topics. For more information about system management, see the JUNOS System Basics Configuration Guide.

Before You Begin on page 199

Managing Files with the J-Web Interface on page 199

Deleting the Backup Software Image on page 201

Cleaning Up Files with the CLI on page 201

Managing Accounting Files on page 202

Encrypting and Decrypting Configuration Files on page 203

Before You Begin

Before you perform any file management tasks, you must perform the initial Services

Router configuration described in the Getting Started Guide for your router.

Managing Files with the J-Web Interface

This section contains the following topics:

Cleaning Up Files on page 199

Downloading Files on page 200

Cleaning Up Files

You can use the J-Web interface to rotate log files and delete unnecessary files on the Services Router. If you are running low on storage space, the file cleanup procedure quickly identifies files that can be deleted.

The file cleanup procedure performs the following tasks:

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Rotates log files—All information in the current log files is archived, old archives are deleted, and fresh log files are created.

Deletes log files in /var/log —Any files that are not currently being written to are deleted.

Deletes temporary files in /var/tmp —Any files that have not been accessed within two days are deleted.

Deletes all crash files in /var/crash —Any core files that the router has written during an error are deleted.

Deletes all software images ( *.tgz

files) in /var/sw/pkg —Any software images copied to this directory during software upgrades are deleted.

Figure 18 on page 200 shows the Clean Up Files page.

Figure 18: Clean Up Files Page

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To rotate log files and delete unnecessary files with the J-Web interface:

1.

In the J-Web interface, select Manage>Files.

2.

In the Clean Up Files section, click Clean Up Files. The router rotates log files and identifies the files that can be safely deleted.

3.

The J-Web interface displays the files that you can delete and the amount of space that will be freed on the file system.

Click one of the following buttons on the confirmation page:

To delete the files and return to the Files page, click OK.

To cancel your entries and return to the list of files in the directory, click

Cancel.

Downloading Files

You can use the J-Web interface to download a copy of an individual file from the

Services Router. When you download a file, it is not deleted from the file system.

Figure 19 on page 200 shows the J-Web page from which you can download log files.

Figure 19: Log Files Page (Download)

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

To download files with the J-Web interface:

1.

In the J-Web interface, select Manage>Files.

2.

In the Download and Delete Files section, click one of the following file types:

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Log Files—Lists the log files located in the

/var/log

directory on the router.

Temporary Files—Lists the temporary files located in the /var/tmp directory on the router.

Old JUNOS Software—Lists the software images (

*.tgz

files) in the

/var/sw/pkg

directory on the router.

Crash (Core) Files—Lists the core files located in the

/var/crash

directory on the router.

3.

4.

The J-Web interface displays the files located in the directory.

To download an individual file, click Download.

Choose a location for the browser to save the file.

The file is downloaded.

Deleting the Backup Software Image

J-series software keeps a backup image of the software that was previously installed so that you can downgrade to that version of the software if necessary. You can use the J-Web interface to delete this backup image. If you delete this image, you cannot downgrade to this particular version of the software.

1.

2.

To delete the backup software image:

3.

In the J-Web interface, select Manage>Files.

In the Delete Backup JUNOS Package section, review the backup image information listed.

To delete the backup image, click the Delete backup JUNOS package link.

4.

Click one of the following buttons on the confirmation page:

To delete the backup image and return to the Files page, click OK.

To cancel the deletion of the backup image and return to the Files page, click

Cancel.

Cleaning Up Files with the CLI

You can use the request system storage cleanup command to rotate log files and delete unnecessary files on the Services Router. If you are running low on storage space, the file cleanup procedure quickly identifies files that can be deleted.

The file cleanup procedure performs the following tasks:

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Rotates log files—All information in the current log files is archived, old archives are deleted, and fresh log files are created.

Deletes log files in /var/log —Any files that are not currently being written to are deleted.

Deletes temporary files in /var/tmp —Any files that have not been accessed within two days are deleted.

Deletes all crash files in /var/crash —Any core files that the router has written during an error are deleted.

Deletes all software images ( *.tgz

files) in /var/sw/pkg —Any software images copied to this directory during software upgrades are deleted.

To rotate log files and delete unnecessary files with the CLI:

1.

Enter operational mode in the CLI.

2.

To rotate log files and identify the files that can be safely deleted, enter the following command: user@host> request system storage cleanup

3.

The router rotates log files and displays the files that you can delete.

Enter yes

at the prompt to delete the files.

NOTE: You can issue the request system storage cleanup dry-run

command to review the list of files that can be deleted with the request system storage cleanup command, without actually deleting the files.

Managing Accounting Files

If you configure your system to capture accounting data in log files, set the location for accounting files to the DRAM.

The default location for accounting files is the cfs/var/log

directory on the compact flash. The nonpersistent option minimizes the read/write traffic to your compact flash. We recommend that you use the nonpersistent option for all accounting files configured on your system.

To store accounting log files in DRAM instead of the compact flash:

1.

Enter the configuration mode in the CLI.

2.

To create an accounting data log file in DRAM, enter the following command, replacing filename with the name of the file: user@host> edit accounting-options file filename

3.

To store accounting log files in the DRAM file, enter the following command:

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Managing Accounting Files

Chapter 11: Managing Files user@host> set file filename nonpersistent

For more information about the nonpersistent

option, see the JUNOS Network

Management Configuration Guide.

CAUTION: If log files for accounting data are stored on DRAM, these files are lost when the router reboots. Therefore, we recommend that you back up these files periodically.

Encrypting and Decrypting Configuration Files

Configuration files contain sensitive information such as IP addresses. By default, the Services Router stores configuration files in unencrypted format on an external compact flash. This storage method is considered a security risk because the compact flash can easily be removed from the Services Router. To prevent unauthorized users from viewing sensitive information in configuration files, you can encrypt them.

If your router runs the Canada and U.S. version of the JUNOS software, the configuration files can be encrypted with the Advanced Encryption Standard (AES) or Data Encryption Standard (DES) encryption algorithms. If your router runs the international version of the JUNOS software, the files can be encrypted only with

DES.

To prevent unauthorized access, the encryption key is stored in the Services Router's

EEPROM. You can copy the encrypted configuration files to another router and decrypt them if that router has the same encryption key. To prevent encrypted configuration files from being copied to another router and decrypted, you can set a unique encryption key that contains the chassis serial number of your router.

Configuration files that are encrypted with a unique encryption key cannot be decrypted on any other router.

The encryption process encrypts only the configuration files in the

/config

and

/var/db/config

directories. Files in subdirectories under these directories are not encrypted. The filenames of encrypted configuration files have the extension

.gz.jc

—for example, juniper.conf.gz.jc

.

NOTE: You must have superuser privileges to encrypt or decrypt configuration files.

This section contains the following topics:

Encrypting Configuration Files on page 204

Decrypting Configuration Files on page 205

Modifying the Encryption Key on page 205

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Encrypting Configuration Files

1.

2.

To encrypt configuration files on a Services Router:

Enter operational mode in the CLI.

To configure an encryption key in EEPROM and determine the encryption process, enter one of the request system set-encryption-key commands described

in Table 103 on page 204.

Table 103: request system set-encryption-key Commands

CLI Command request system set-encryption-key

Description

Sets the encryption key and enables default configuration file encryption as follows:

AES encryption for the Canada and U.S. version of the JUNOS software

DES encryption for the international version of the JUNOS software

Sets the encryption key and specifies configuration file encryption by DES.

request system set-encryption-key algorithm des request system set-encryption-key unique

Sets the encryption key and enables default configuration file encryption with a unique encryption key that includes the chassis serial number of the Services Router.

Configuration files encrypted with the unique key can be decrypted only on the current router. You cannot copy such configuration files to another router and decrypt them.

request system set-encryption-key des unique

Sets the encryption key and specifies configuration file encryption by DES with a unique encryption key.

For example: user@host> request system set-encryption-key

Enter EEPROM stored encryption key:

3.

At the prompt, enter the encryption key. The encryption key must have at least

6 characters.

Enter EEPROM stored encryption key:juniper1

Verifying EEPROM stored encryption key:

4.

5.

6.

At the second prompt, reenter the encryption key.

Enter configuration mode in the CLI.

To enable configuration file encryption to take place, enter the following commands: user@host# edit system

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Chapter 11: Managing Files user@host# set encrypt-configuration-files

7.

To begin the encryption process, commit the configuration.

user@host# commit commit complete

Decrypting Configuration Files

To disable the encryption of configuration files on a Services Router and make them readable to all:

1.

Enter operational mode in the CLI.

2.

To verify your permission to decrypt configuration files on this router, enter the following command and the encryption key for the router: user@host> request system set-encryption-key

Enter EEPROM stored encryption key:

Verifying EEPROM stored encryption key:

3.

4.

5.

At the second prompt, reenter the encryption key.

Enter configuration mode in the CLI.

To enable configuration file decryption, enter the following commands: user@host# edit system user@host# set no-encrypt-configuration-files

6.

To begin the decryption process, commit the configuration.

user@host# commit commit complete

Modifying the Encryption Key

When you modify the encryption key, the configuration files are decrypted and then reencrypted with the new encryption key.

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To modify the encryption key:

1.

Enter operational mode in the CLI.

2.

To configure a new encryption key in EEPROM and determine the encryption process, enter one of the request system set-encryption-key

commands described

in Table 103 on page 204. For example:

user@host> request system set-encryption-key

Enter EEPROM stored encryption key:

3.

At the prompt, enter the new encryption key. The encryption key must have at least 6 characters.

Enter EEPROM stored encryption key:juniperone

Verifying EEPROM stored encryption key:

4.

At the second prompt, reenter the new encryption key.

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Part 4

Diagnosing Performance and Network

Problems

Using Services Router Diagnostic Tools on page 209

Configuring Packet Capture on page 253

Configuring RPM Probes on page 267

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Diagnosing Performance and Network Problems

Chapter 12

Using Services Router Diagnostic Tools

J-series Services Routers support a suite of J-Web tools and CLI operational mode commands for evaluating system health and performance. Diagnostic tools and commands test the connectivity and reachability of hosts in the network.

This chapter contains the following topics. For complete descriptions of CLI operational mode commands, see the JUNOS System Basics and Services Command Reference, the

JUNOS Interfaces Command Reference, and the JUNOS Routing Protocols and Policies

Command Reference.

Diagnostic Terms on page 209

Diagnostic Tools Overview on page 210

Before You Begin on page 215

Pinging Hosts from the J-Web Interface on page 216

Checking MPLS Connections from the J-Web Interface on page 219

Tracing Unicast Routes from the J-Web Interface on page 223

Capturing and Viewing Packets with the J-Web Interface on page 226

Using CLI Diagnostic Commands on page 230

Diagnostic Terms

Before diagnosing J-series Services Routers, become familiar with the terms defined

in Table 104 on page 209.

Table 104: J-series Diagnostic Terms

Term

Don't Fragment (DF) bit routing instance loose source routing

Definition

Bit in the IP header that instructs routers not to fragment a packet. You might set this bit if the destination host cannot reassemble the packet or if you want to test the path maximum transmission unit (MTU) for a destination host.

Collection of routing tables, interfaces, and routing protocol interfaces. The set of interfaces belongs to the routing tables, and the routing protocol parameters control the information in the routing tables.

Option in the IP header used to route a packet based on information supplied by the source. A gateway or host must route the packet using the routers specified by this information, but the packet can use other routers along the way.

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Table 104: J-series Diagnostic Terms (continued)

Term

strict source routing time to live (TTL) type of service (TOS)

Definition

Option in the IP header used to route a packet based on information supplied by the source. A gateway or host must route the packet exactly as specified by this information.

Value (octet) in the IP header that is (usually) decremented by 1 for each hop the packet passes through. If the field reaches zero, the packet is discarded and a corresponding error message is sent to the source of the packet.

Value (octet) in the IP header that defines the service the source host requests, such as the packet's priority and the preferred delay, throughput, and reliability.

Diagnostic Tools Overview

Use the J-Web Diagnose options to diagnose a Services Router. J-Web results are displayed in the browser.

You can also diagnose the router with CLI operational mode commands. CLI command output appears on the screen of your console or management device, or you can filter the output to a file.

This section contains the following topics. To filter output to a file, see “Filtering

Command Output” on page 105.

J-Web Diagnostic Tools Overview on page 210

CLI Diagnostic Commands Overview on page 211

MPLS Connection Checking on page 213

J-Web Diagnostic Tools Overview

The J-Web diagnostic tools consist of the options that appear when you select

Diagnose and Manage in the task bar. Table 105 on page 210 describes the functions

of the Diagnose and Manage options.

Table 105: J-Web Interface Diagnose and Manage Options

Option Function

Diagnose Options

Ping Host

Allows you to ping a remote host. You can configure advanced options for the ping operation.

For details, see “Using the J-Web Ping Host Tool” on page 216.

Ping MPLS

Allows you to ping an MPLS endpoint using various options.

For details, see “MPLS Connection Checking” on page 213.

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Table 105: J-Web Interface Diagnose and Manage Options (continued)

Option

Traceroute

Packet Capture

Function

Allows you to trace a route between the Services Router and a remote host. You can configure advanced options for the traceroute operation.

For details, see “Tracing Unicast Routes from the J-Web Interface” on page 223.

Allows you to capture and analyze router control traffic.

For details, see “Capturing and Viewing Packets with the J-Web Interface” on page 226.

Manage Options

Files

Allows you manage log, temporary, and core files on the Services Router.

For details, see “Managing Files with the J-Web Interface” on page 199.

Upgrade

Licenses

Allows you to upgrade and manage Services Router software packages.

For details, see “Performing Software Upgrades and Reboots” on page 179.

Displays a summary of the licenses needed and used for each feature that requires a license. Allows you to add licenses.

Reboot

For details, see the Getting Started Guide for your router.

Allows you to reboot the Services Router at a specified time.

For details, see “Rebooting or Halting a Services Router with the J-Web Interface” on page 194.

CLI Diagnostic Commands Overview

The CLI commands available in operational mode allow you to perform the same monitoring, troubleshooting, and management tasks you can perform with the J-Web interface. Instead of invoking the tools through a graphical interface, you use operational mode commands to perform the tasks.

Because the CLI is a superset of the J-Web interface, you can perform certain tasks only through the CLI. For example, you can use the mtrace command to display trace information about a multicast path from a source to a receiver, which is a feature available only through the CLI.

To view a list of top-level operational mode commands, type a question mark (?) at the command-line prompt. (See the Getting Started Guide for your router.)

At the top level of operational mode are the broad groups of CLI diagnostic commands

listed in Table 106 on page 212.

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Table 106: CLI Diagnostic Command Summary

Command

Controlling the CLI Environment set option

Diagnosis and Troubleshooting clear mtrace

Function

Configures the CLI display.

monitor

Clears statistics and protocol database information.

Traces information about multicast paths from source to receiver.

For details, see “Tracing Multicast Routes from the CLI” on page 240.

Performs real-time debugging of various software components, including the routing protocols and interfaces.

For details, see the following sections:

Using the monitor interface Command on page 245

Using the monitor traffic Command on page 246

Displaying Log and Trace Files from the CLI on page 244

ping ping mpls test traceroute

Connecting to Other Network Systems ssh Opens secure shell connections.

For details, see “Using the ssh Command” on page 25.

telnet

Opens Telnet sessions to other hosts on the network.

For details, see “Using the telnet Command” on page 24.

Management copy

Determines the reachability of a remote network host.

For details, see “Pinging Hosts from the CLI” on page 230.

Determines the reachability of an MPLS endpoint using various options.

For details, see “MPLS Connection Checking” on page 213.

Tests the configuration and application of policy filters and AS path regular expressions.

Traces the route to a remote network host.

For details, see “Tracing Unicast Routes from the CLI” on page 237.

restart option request

Copies files from one location on the Services Router to another, from the router to a remote system, or from a remote system to the router.

Restarts the various JUNOS software processes, including the routing protocol, interface, and SNMP processes.

Performs system-level operations, including stopping and rebooting the Services

Router and loading JUNOS software images.

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Table 106: CLI Diagnostic Command Summary (continued)

Command start configuration quit

Function

Exits the CLI and starts a UNIX shell.

Enters configuration mode.

For details, see the Getting Started Guide for your router.

Exits the CLI and returns to the UNIX shell.

MPLS Connection Checking

Use either the J-Web ping MPLS diagnostic tool or the CLI ping mpls command to diagnose the state of label-switched paths (LSPs), Layer 2 and Layer 3 virtual private networks (VPNs), and Layer 2 circuits.

When you use the ping MPLS feature from a Services Router operating as the inbound

(ingress) node at the entry point of an LSP or VPN, the router sends probe packets into the LSP or VPN. Based on how the LSP or VPN outbound (egress) node at the remote endpoint of the connection replies to the probes, you can determine the connectivity of the LSP or VPN.

Each probe is an echo request sent to the LSP or VPN exit point as an MPLS packet with a UDP payload. If the outbound node receives the echo request, it checks the contents of the probe and returns a value in the UDP payload of the response packet.

If the Services Router receives the response packet, it reports a successful ping response.

Responses that take longer than 2 seconds are identified as failed probes.

Table 107 on page 213 summarizes the options for using either the J-Web ping MPLS

diagnostic tool or the CLI ping mpls command to display information about MPLS connections in VPNs and LSPs.

Table 107: Options for Checking MPLS Connections

J-Web Ping MPLS

Tool ping mpls Command

Ping RSVP-signaled LSP ping mpls rsvp

Purpose Additional Information

Checks the operability of an LSP that has been set up by the Resource

Reservation Protocol (RSVP). The

Services Router pings a particular LSP using the configured LSP name.

When an RSVP-signaled LSP has several paths, the Services Router sends the ping requests on the path that is currently active.

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Table 107: Options for Checking MPLS Connections (continued)

J-Web Ping MPLS

Tool ping mpls Command Purpose Additional Information

Ping LDP-signaled LSP

Ping LSP to Layer 3

VPN prefix

Locate LSP using interface name

Instance to which this connection belongs

Locate LSP from interface name ping mpls ldp ping mpls l3vpn ping mpls l2vpn interface ping mpls l2vpn instance ping mpls l2circuit interface

Checks the operability of an LSP that has been set up by the Label

Distribution Protocol (LDP). The

Services Router pings a particular LSP using the forwarding equivalence class (FEC) prefix and length.

When an LDP-signaled LSP has several gateways, the Services Router sends the ping requests through the first gateway.

Ping requests sent to LDP-signaled

LSPs use only the master routing instance.

Checks the operability of the connections related to a Layer 3 VPN.

The Services Router tests whether a prefix is present in a provider edge

(PE) router's VPN routing and forwarding (VRF) table, by means of a Layer 3 VPN destination prefix.

The Services Router does not test the connection between a PE router and a customer edge (CE) router.

Checks the operability of the connections related to a Layer 2 VPN.

The Services Router directs outgoing request probes out the specified interface.

For information about interface names, See the interface naming conventions in the J-series Services

Router Basic LAN and WAN Access

Configuration Guide.

Checks the operability of the connections related to a Layer 2 VPN.

The Services Router pings on a combination of the Layer 2 VPN routing instance name, the local site identifier, and the remote site identifier, to test the integrity of the

Layer 2 VPN circuit (specified by the identifiers) between the inbound and outbound PE routers.

Checks the operability of the Layer 2 circuit connections. The Services

Router directs outgoing request probes out the specified interface.

Locate LSP from virtual circuit information

Ping end point of LSP ping mpls l2circuit virtual-circuit

Checks the operability of the Layer 2 circuit connections. The Services

Router pings on a combination of the

IPv4 prefix and the virtual circuit identifier on the outbound PE router, testing the integrity of the Layer 2 circuit between the inbound and outbound PE routers.

ping mpls lsp-end-point

Checks the operability of an LSP endpoint. The Services Router pings an LSP endpoint using either an LDP

FEC prefix or an RSVP LSP endpoint address.

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Before You Begin

This section includes the following topics:

General Preparation on page 215

Ping MPLS Preparation on page 215

General Preparation

To use the J-Web interface and CLI operational tools, you must have the appropriate access privileges. For more information about configuring access privilege levels,

see “Adding New Users” on page 11 and the JUNOS System Basics Configuration

Guide.

Ping MPLS Preparation

Before using the ping MPLS feature, make sure that the receiving interface on the

VPN or LSP remote endpoint has MPLS enabled, and that the loopback interface on the outbound node is configured as

127.0.0.1

. The source address for MPLS probes must be a valid address on the Services Router.

MPLS Enabled

To process ping MPLS requests, the remote endpoint of the VPN or LSP must be configured appropriately. You must enable MPLS on the receiving interface of the outbound node for the VPN or LSP. If MPLS is not enabled, the remote endpoint drops the incoming request packets and returns an “ICMP host unreachable” message to the Services Router. To enable MPLS on an interface, see the J-series Services

Router Advanced WAN Access Configuration Guide.

Loopback Address

The loopback address ( lo0 ) on the outbound node must be configured as 127.0.0.1

.

If this interface address is not configured correctly, the outbound node does not have this forwarding entry. It drops the incoming request packets and returns a “host unreachable” message to the Services Router. If the outbound node is a Services

Router, see the J-series Services Router Advanced WAN Access Configuration Guide to configure the loopback address.

Source Address for Probes

The source IP address you specify for a set of probes must be an address configured on one of the Services Router interfaces. If it is not a valid Services Router address, the ping request fails with the error message “Can't assign requested address.”

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Pinging Hosts from the J-Web Interface

This section contains the following topics:

Using the J-Web Ping Host Tool on page 216

Ping Host Results and Output Summary on page 218

Using the J-Web Ping Host Tool

You can ping a host to verify that the host can be reached over the network. The output is useful for diagnosing host and network connectivity problems. The Services

Router sends a series of ICMP echo (ping) requests to a specified host and receives

ICMP echo responses.

Alternatively, you can use the CLI ping

command. (See “Pinging Hosts from the

CLI” on page 230.)

1.

2.

3.

To use the ping host tool:

Select Diagnose>Ping Host from the task bar.

Next to Advanced options, click the expand icon (see Figure 20 on page 216).

Enter information into the Ping Host page, as described in Table 108 on page 216.

4.

The Remote Host field is the only required field.

Click Start.

The results of the ping operation are displayed in the main pane (see

Figure 21 on page 217). If no options are specified, each ping response is in the

following format:

bytes bytes from ip-address: icmp_seq=number ttl=number time=time

5.

Table 109 on page 218 summarizes the output fields of the display.

To stop the ping operation before it is complete, click OK.

Figure 20: Ping Host Page

ERROR: Unresolved graphic fileref="s020253.gif" not found in

"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

Table 108: J-Web Ping Host Field Summary

Field

Remote Host

Advanced Options

Function

Identifies the host to ping.

Your Action

Type the hostname or IP address of the host to ping.

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Table 108: J-Web Ping Host Field Summary (continued)

Field

Don't Resolve

Addresses

Interface

Count

Don't Fragment

Record Route

Function

Determines whether to display hostnames of the hops along the path.

Specifies the interface on which the ping requests are sent.

Specifies the number of ping requests to send.

Specifies the Don't Fragment (DF) bit in the IP header of the ping request packet.

Your Action

To suppress the display of the hop hostnames, select the check box.

To display the hop hostnames, clear the check box.

From the list, select the interface on which ping requests are sent. If you select any, the ping requests are sent on all interfaces.

From the list, select the number of ping requests to send.

To set the DF bit, select the check box.

To clear the DF bit, clear the check box.

Sets the record route option in the IP header of the ping request packet. The path of the ping request packet is recorded within the packet and displayed in the main pane.

To record and display the path of the packet, select the check box.

To suppress the recording and display of the path of the packet, clear the check box.

Type-of-Service Specifies the type-of-service (TOS) value in the IP header of the ping request packet.

Routing Instance Name of the routing instance for the ping attempt.

From the list, select the routing instance name.

Interval Specifies the interval, in seconds, between the transmission of each ping request.

From the list, select the interval.

Packet Size Specifies the size of the ping request packet.

From the list, select the decimal value of the TOS field.

Source Address

Type the size, in bytes, of the packet. The size can be from 0 through 65468. The router adds 8 bytes of ICMP header to the size.

Type the source IP address.

Time-to-Live

Bypass Routing

Specifies the source address of the ping request packet.

Specifies the time-to-live (TTL) hop count for the ping request packet.

Determines whether ping requests are routed by means of the routing table.

If the routing table is not used, ping requests are sent only to hosts on the interface specified in the

Interface box. If the host is not on that interface, ping responses are not sent.

From the list, select the TTL.

To bypass the routing table and send the ping requests to hosts on the specified interface only, select the check box.

To route the ping requests using the routing table, clear the check box.

Figure 21: Ping Host Results Page

ERROR: Unresolved graphic fileref="s020254.gif" not found in

"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

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Ping Host Results and Output Summary

Table 109 on page 218 summarizes the output in the ping host display. If the Services

Router receives no ping responses from the destination host, review the list after

Table 109 on page 218 for a possible explanation.

Table 109: J-Web Ping Host Results and Output Summary

Ping Host Result

bytes bytes from ip-address

Description

bytes

—Size of ping response packet, which is equal to the value you entered in the Packet Size box, plus 8.

ip-address

—IP address of destination host that sent the ping response packet.

number

—Sequence Number field of the ping response packet. You can use this value to match the ping response to the corresponding ping request.

icmp_seq=0 icmp_seq=number ttl=number time=time

number packets transmitted

number packets received

percentage packet loss round-trip min/avg/max/stddev =

min-time/avg-time/max-time/std-dev ms

number

—Time-to-live hop-count value of the ping response packet.

time

—Total time between the sending of the ping request packet and the receiving of the ping response packet, in milliseconds. This value is also called round-trip time.

number

—Number of ping requests (probes) sent to host.

number

—Number of ping responses received from host.

percentage

—Number of ping responses divided by the number of ping requests, specified as a percentage.

min-time

—Minimum round-trip time (see time=time field in this table).

avg-time

—Average round-trip time.

max-time

—Maximum round-trip time.

std-dev

—Standard deviation of the round-trip times.

If the Services Router does not receive ping responses from the destination host (the output shows a packet loss of 100 percent), one of the following explanations might apply:

The host is not operational.

There are network connectivity problems between the Services Router and the host.

The host might be configured to ignore ICMP echo requests.

The host might be configured with a firewall filter that blocks ICMP echo requests or ICMP echo responses.

The size of the ICMP echo request packet exceeds the MTU of a host along the path.

The value you selected in the Time-to-Live box was less than the number of hops in the path to the host, in which case the host might reply with an ICMP error message.

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For more information about ICMP, see RFC 792, Internet Control Message Protocol.

Checking MPLS Connections from the J-Web Interface

Use the J-Web ping MPLS diagnostic tool to diagnose the state of label-switched paths

(LSPs), Layer 2 and Layer 3 VPNs, and Layer 2 circuits.

Alternatively, you can use the CLI commands ping mpls , ping mpls l2circuit , ping mpls l2vpn

, and ping mpls l3vpn

. For more information, see “Pinging Hosts from the

CLI” on page 230.

Before using the J-Web ping MPLS tool in your network, read “Ping MPLS

Preparation” on page 215.

This section contains the following topics:

Using the J-Web Ping MPLS Tool on page 219

Ping MPLS Results and Output on page 222

Using the J-Web Ping MPLS Tool

Before using the ping MPLS feature, make sure that the receiving interface on the

VPN or LSP remote endpoint has MPLS enabled, and that the loopback interface on the outbound node is configured as 127.0.0.1

. The source address for MPLS probes must be a valid address on the Services Router.

To use the ping MPLS tool:

1.

Select Diagnose>Ping MPLS from the task bar.

2.

Next to the ping MPLS option you want to use, click the expand icon (see

Figure 22 on page 219).

3.

4.

Enter information into the Ping MPLS page, as described in Table 110 on page 219.

Click Start.

5.

Table 111 on page 222 summarizes the output fields of the display.

To stop the ping operation before it is complete, click OK.

Figure 22: Ping MPLS Page

ERROR: Unresolved graphic fileref="s020255.gif" not found in

"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

Table 110: J-Web Ping MPLS Field Summary

Field Function

Ping RSVP-signaled LSP

LSP Name Identifies the LSP to ping.

Your Action

Type the name of the LSP to ping.

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Table 110: J-Web Ping MPLS Field Summary (continued)

Field

Source Address

Count

Detailed Output

Function

Specifies the source address of the ping request packet.

Specifies the number of ping requests to send.

Your Action

Type the source IP address—a valid address configured on a Services Router interface.

From the list, select the number of ping requests to send. The default is 5 requests.

Requests the display of extensive rather than brief ping output.

Select the check box to display detailed output.

Ping LDP-signaled LSP

FEC Prefix

Source Address

Count

Identifies the LSP to ping.

Specifies the source address of the ping request packet.

Specifies the number of ping requests to send.

Type the forwarding equivalence class (FEC) prefix and length of the LSP to ping.

Type the source IP address—a valid address configured on a Services Router interface.

From the list, select the number of ping requests to send. The default is 5 requests.

Detailed Output

Ping LSP to Layer 3 VPN prefix

Layer 3 VPN

Name

Identifies the Layer 3 VPN to ping.

Count

Detailed Output

Type the name of the VPN to ping.

Specifies the number of ping requests to send.

Requests the display of extensive rather than brief ping output.

From the list, select the number of ping requests to send. The default is 5 requests.

Select the check box to display detailed output.

VPN Prefix

Source Address

Requests the display of extensive rather than brief ping output.

Select the check box to display detailed output.

Identifies the IP address prefix and length of the

Layer 3 VPN to ping.

Specifies the source address of the ping request packet.

Type the IP address prefix and length of the VPN to ping.

Type the source IP address—a valid address configured on a Services Router interface.

Locate LSP using interface name

Interface

Source Address

Specifies the interface on which the ping requests are sent.

From the list, select the Services Router interface on which ping requests are sent. If you select any, the ping requests are sent on all interfaces.

(See the interface naming conventions in the J-series

Services Router Basic LAN and WAN Access

Configuration Guide.)

Specifies the source address of the ping request packet.

Type the source IP address—a valid address configured on a Services Router interface.

Count

Detailed Output

Specifies the number of ping requests to send.

From the list, select the number of ping requests to send. The default is 5 requests.

Requests the display of extensive rather than brief ping output.

Select the check box to display detailed output.

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Table 110: J-Web Ping MPLS Field Summary (continued)

Field Function Your Action

Instance to which this connection belongs

Layer 2VPN

Name

Identifies the Layer 2 VPN to ping.

Remote Site

Identifier

Source Address

Local Site

Identifier

Count

Detailed Output

Specifies the remote site identifier of the Layer 2

VPN to ping.

Specifies the source address of the ping request packet.

Type the name of the VPN to ping.

Type the remote site identifier for the VPN.

Type the source IP address—a valid address configured on a Services Router interface.

Specifies the local site identifier of the Layer 2 VPN to ping.

Type the local site identifier for the VPN.

Specifies the number of ping requests to send.

From the list, select the number of ping requests to send. The default is 5 requests.

Requests the display of extensive rather than brief ping output.

Select the check box to display detailed output.

Locate LSP from interface name

Interface

Source Address

Count

Detailed Output

Specifies the interface on which the ping requests are sent.

Specifies the source address of the ping request packet.

From the list, select the Services Router interface on which ping requests are sent. If you select any, the ping requests are sent on all interfaces.

Type the source IP address—a valid address configured on a Services Router interface.

Specifies the number of ping requests to send.

Requests the display of extensive rather than brief ping output.

From the list, select the number of ping requests to send. The default is 5 requests.

Select the check box to display detailed output.

Locate LSP from virtual circuit information

Remote

Neighbor

Identifies the remote neighbor (PE router) within the virtual circuit to ping.

Type the IP address of the remote neighbor within the virtual circuit.

Circuit Identifier Specifies the virtual circuit identifier for the Layer 2 circuit to ping.

Type the virtual circuit identifier for the Layer 2 circuit.

Source Address Specifies the source address of the ping request packet.

Type the source IP address—a valid address configured on a Services Router interface.

Count

Detailed Output

Specifies the number of ping requests to send.

Requests the display of extensive rather than brief ping output.

From the list, select the number of ping requests to send.

Select the check box to display detailed output.

Ping end point of LSP

VPN Prefix Identifies the LSP endpoint to ping.

Type either the LDP FEC prefix and length or the

RSVP LSP endpoint address for the LSP to ping.

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Table 110: J-Web Ping MPLS Field Summary (continued)

Field

Source Address

Count

Detailed Output

Function

Specifies the source address of the ping request packet.

Specifies the number of ping requests to send.

Your Action

Type the source IP address—a valid address configured on a Services Router interface.

From the list, select the number of ping requests to send.

Requests the display of extensive rather than brief ping output.

Select the check box to display detailed output.

Ping MPLS Results and Output

Table 111 on page 222 summarizes the output in the ping MPLS display. If the Services

Router receives no responses from the destination host, review the list after

Table 111 on page 222 for a possible explanation.

Table 111: J-Web Ping MPLS Results and Output Summary

Field

Exclamation point (!)

Period (.) x

number packets transmitted

number packets received

percentage packet loss time

Description

Echo reply was received.

Echo reply was not received within the timeout period.

Echo reply was received with an error code. Errored packets are not counted in the received packets count and are accounted for separately.

number

—Number of ping requests (probes) sent to a host.

number

—Number of ping responses received from a host.

percentage

—Number of ping responses divided by the number of ping requests, specified as a percentage.

For Layer 2 circuits only, the number of milliseconds required for the ping packet to reach the destination. This value is approximate, because the packet has to reach the

Routing Engine.

If the Services Router does not receive ping responses from the destination host (the output shows a packet loss of 100 percent), one of the following explanations might apply:

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The host is not operational.

There are network connectivity problems between the Services Router and the host.

The host might be configured to ignore echo requests.

The host might be configured with a firewall filter that blocks echo requests or echo responses.

The size of the echo request packet exceeds the MTU of a host along the path.

The outbound node at the remote endpoint is not configured to handle MPLS packets.

The remote endpoint's loopback address is not configured to 127.0.0.1

.

Tracing Unicast Routes from the J-Web Interface

You can use the traceroute diagnostic tool to display a list of routers between the

Services Router and a specified destination host. The output is useful for diagnosing a point of failure in the path from the Services Router to the destination host, and addressing network traffic latency and throughput problems.

The Services Router generates the list of routers by sending a series of ICMP traceroute packets in which the time-to-live (TTL) value in the messages sent to each successive router is incremented by 1. (The TTL value of the first traceroute packet is set to 1.)

In this manner, each router along the path to the destination host replies with a Time

Exceeded packet from which the source IP address can be obtained.

Alternatively, you can use the CLI traceroute command to generate the list.

This section contains the following topics:

Using the J-Web Traceroute Tool on page 223

Traceroute Results and Output Summary on page 225

Using the J-Web Traceroute Tool

To use the traceroute tool:

1.

Select Diagnose>Traceroute.

2.

Next to Advanced options, click the expand icon (see Figure 23 on page 224).

3.

Enter information into the Traceroute page, as described in Table 112 on page 224.

4.

The Remote Host field is the only required field.

Click Start.

The results of the traceroute operation are displayed in the main pane. If no options are specified, each line of the traceroute display is in the following format:

hop-number host (ip-address) [as-number]time1 time2 time3

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The Services Router sends a total of three traceroute packets to each router along the path and displays the round-trip time for each traceroute operation. If the

Services Router times out before receiving a Time Exceeded message, an asterisk

(*) is displayed for that round-trip time.

5.

Table 113 on page 225 summarizes the output fields of the display.

To stop the traceroute operation before it is complete, click OK while the results of the traceroute operation are being displayed.

Figure 23: Traceroute Page

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Table 112: Traceroute Field Summary

Field

Remote Host

Function

Identifies the destination host of the traceroute.

Your Action

Type the hostname or IP address of the destination host.

Advanced Options

Don't Resolve

Addresses

Determines whether hostnames of the hops along the path are displayed, in addition to IP addresses.

To suppress the display of the hop hostnames, select the check box.

To display the hop hostnames, clear the check box.

Gateway

Source Address

Bypass Routing

Interface

Time-to-Live

Type-of-Service

Specifies the IP address of the gateway to route through.

Specifies the source address of the outgoing traceroute packets.

Type the gateway IP address.

Type the source IP address.

Determines whether traceroute packets are routed by means of the routing table.

If the routing table is not used, traceroute packets are sent only to hosts on the interface specified in the Interface box. If the host is not on that interface, traceroute responses are not sent.

Specifies the interface on which the traceroute packets are sent.

To bypass the routing table and send the traceroute packets to hosts on the specified interface only, select the check box.

To route the traceroute packets by means of the routing table, clear the check box.

From the list, select the interface on which traceroute packets are sent. If you select any, the traceroute requests are sent on all interfaces.

Specifies the maximum time-to-live (TTL) hop count for the traceroute request packet.

From the list, select the TTL.

Specifies the type-of-service (TOS) value to include in the IP header of the traceroute request packet.

From the list, select the decimal value of the TOS field.

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Table 112: Traceroute Field Summary (continued)

Field

Resolve AS

Numbers

Function

Determines whether the autonomous system (AS) number of each intermediate hop between the router and the destination host is displayed.

Your Action

To display the AS numbers, select the check box.

To suppress the display of the AS numbers, clear the check box.

Traceroute Results and Output Summary

Table 113 on page 225 summarizes the output in the traceroute display. If the Services

Router receives no responses from the destination host, review the list after

Table 113 on page 225 for a possible explanation.

Table 113: J-Web Traceroute Results and Output Summary

Field

hop-number host ip-address as-number time1 time2 time3

Description

Number of the hop (router) along the path.

Hostname, if available, or IP address of the router. If the Don't Resolve Addresses check box is selected, the hostname is not displayed.

IP address of the router.

AS number of the router.

Round-trip time between the sending of the first traceroute packet and the receiving of the corresponding

Time Exceeded packet from that particular router.

Round-trip time between the sending of the second traceroute packet and the receiving of the corresponding

Time Exceeded packet from that particular router.

Round-trip time between the sending of the third traceroute packet and the receiving of the corresponding

Time Exceeded packet from that particular router.

If the Services Router does not display the complete path to the destination host, one of the following explanations might apply:

The host is not operational.

There are network connectivity problems between the Services Router and the host.

The host, or a router along the path, might be configured to ignore ICMP traceroute messages.

The host, or a router along the path, might be configured with a firewall filter that blocks ICMP traceroute requests or ICMP time exceeded responses.

The value you selected in the Time Exceeded box was less than the number of hops in the path to the host. In this case, the host might reply with an ICMP error message.

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For more information about ICMP, see RFC 792, Internet Control Message Protocol.

Capturing and Viewing Packets with the J-Web Interface

You can use the J-Web packet capture diagnostic tool when you need to quickly capture and analyze router control traffic on a Services Router. Packet capture on the J-Web interface allows you to capture traffic destined for or originating from the

Routing Engine. You can use J-Web packet capture to compose expressions with various matching criteria to specify the packets that you want to capture. You can either choose to decode and view the captured packets in the J-Web interface as they are captured, or save the captured packets to a file and analyze them offline using packet analyzers such as Ethereal. J-Web packet capture does not capture transient traffic.

Alternatively you can use the CLI monitor traffic

command to capture and display

packets matching a specific criteria. For details, see “Using the monitor traffic

Command” on page 246.

To capture transient traffic and entire IPv4 data packets for offline analysis, you must configure packet capture with the J-Web or CLI configuration editor. For details, see

“Configuring Packet Capture” on page 253.

This section contains the following topics:

Using J-Web Packet Capture on page 226

Packet Capture Results and Output Summary on page 229

Using J-Web Packet Capture

1.

2.

To use J-Web packet capture:

Select Diagnose>Packet Capture.

Enter information into the Packet Capture page (Figure 24 on page 227) as described in Table 114 on page 227.

3.

4.

The sample configuration in Table 114 on page 227 captures the next 10 TCP

packets originating from the IP address 10.1.40.48

on port 23 and passing through the Gigabit Ethernet interface ge-0/0/0

.

To save the captured packets to a file, or specify other advanced options, click the expand icon next to Advanced options, and enter information as described

in Table 114 on page 227.

Click Start.

The captured packet headers are decoded and displayed in the Packet Capture

display (see Figure 25 on page 229).

5.

Table 115 on page 229 summarizes the output fields of the display.

Do one of the following:

To stop capturing the packets and stay on the same page while the decoded packet headers are being displayed, click Stop Capturing.

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To stop capturing packets and return to the Packet Capture page, click OK.

Figure 24: Packet Capture Page

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

Table 114: Packet Capture Field Summary

Field

Interface

Detail level

Packets

Addresses

Protocols

Ports

Function

Specifies the interface on which the packets are captured.

If you select default, packets on the Ethernet management port 0, are captured.

Your Action

From the list, select an interface—for example, ge-0/0/0

.

Specifies the extent of details to be displayed for the packet headers.

Brief—Displays the minimum packet header information. This is the default.

Detail—Displays packet header information in moderate detail.

Extensive—Displays the maximum packet header information.

From the list, select Detail.

Specifies the number of packets to be captured.

Values range from 1 to 1000. Default is 10. Packet capture stops capturing packets after this number is reached.

From the list, select the number of packets to be captured—for example, 10.

Specifies the addresses to be matched for capturing the packets using a combination of the following parameters:

Direction—Matches the packet headers for IP address, hostname, or network address of the source, destination or both.

Type—Specifies if packet headers are matched for host address or network address.

Select address-matching criteria. For example:

1.

From the Direction list, select source.

2.

From the Type list, select host.

3.

In the Address box, type 10.1.40.48.

4.

Click Add.

You can add multiple entries to refine the match criteria for addresses.

Matches the protocol for which packets are captured.

You can choose to capture TCP, UDP, or ICMP packets or a combination of TCP, UDP, and ICMP packets.

From the list, select a protocol—for example, tcp.

Matches packet headers containing the specified source or destination TCP or UDP port number or port name.

Select a direction and a port. For example:

1.

From the Type list, select src.

2.

In the Port box, type 23.

Advanced Options

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Table 114: Packet Capture Field Summary (continued)

Field

Absolute TCP

Sequence

Function

Specifies that absolute TCP sequence numbers are to be displayed for the packet headers.

Your Action

To display absolute TCP sequence numbers in the packet headers, select this check box.

To stop displaying absolute TCP sequence numbers in the packet headers, clear this check box.

Layer 2 Headers Specifies that link-layer packet headers are to be displayed.

To include link-layer packet headers while capturing packets, select this check box.

To exclude link-layer packet headers while capturing packets, clear this check box.

Non-Promiscuous Specifies not to place the interface in promiscuous mode, so that the interface reads only packets addressed to it.

In promiscuous mode, the interface reads every packet that reaches it.

Display Hex Specifies that packet headers, except link-layer headers, are to be displayed in hexadecimal format.

To read all packets that reach the interface, select this check box.

To read only packets addressed to the interface, clear this check box.

To display the packet headers in hexadecimal format, select this check box.

To stop displaying the packet headers in hexadecimal format, clear this check box.

Display ASCII and Hex

Specifies that packet headers are to be displayed in hexadecimal and ASCII format.

To display the packet headers in ASCII and hexadecimal formats, select this check box.

To stop displaying the packet headers in ASCII and hexadecimal formats, clear this check box.

Header

Expression

Packet Size

Don't Resolve

Addresses

No Timestamp

Specifies the match condition for the packets to be captured.

The match conditions you specify for Addresses,

Protocols, and Ports are displayed in expression format in this field.

You can enter match conditions directly in this field in expression format or modify the expression composed from the match conditions you specified for Addresses, Protocols, and Ports. If you change the match conditions specified for Addresses,

Protocols, and Ports again, packet capture overwrites your changes with the new match conditions.

Specifies the number of bytes to be displayed for each packet. If a packet header exceeds this size, the display is truncated for the packet header. The default value is 96 bytes.

Type the number of bytes you want to capture for each packet header—for example, 256.

Specifies that IP addresses are not to be resolved into hostnames in the packet headers displayed.

To prevent packet capture from resolving IP addresses to hostnames, select this check box.

To resolve IP addresses into hostnames, clear this check box.

Suppresses the display of packet header timestamps.

To stop displaying timestamps in the captured packet headers, select this check box.

To display the timestamp in the captured packet headers, clear this check box.

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Table 114: Packet Capture Field Summary (continued)

Field

Write Packet

Capture File

Function

Writes the captured packets to a file in PCAP format in /var/tmp. The files are named with the prefix jweb-pcap and the extension .pcap.

If you select this option, the decoded packet headers are not displayed on the packet capture page.

Your Action

To save the captured packet headers to a file, select this check box.

To decode and display the packet headers on the J-Web page, clear this check box.

Packet Capture Results and Output Summary

Figure 25 on page 229 shows J-Web packet capture output from

router1

, with the level of detail set to brief

. Table 115 on page 229 summarizes the output in the packet

capture display.

Figure 25: Packet Capture Results Page

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

Table 115: J-Web Packet Capture Results and Output Summary

Field

timestamp direction protocol source address destination address protocol

Description

Time when the packet was captured. The timestamp 00:45:40.823971 means 00 hours (12.00 a.m.), 45 minutes, and 40.823971 seconds.

NOTE: The time displayed is local time.

Direction of the packet. Specifies whether the packet originated from the Routing Engine (Out), or was destined for the Routing Engine (In).

Protocol for the packet.

In the sample output, IP indicates the Layer 3 protocol.

Hostname, if available, or IP address and the port number of the packet's origin. If the Don't Resolve

Addresses check box is selected, only the IP address of the source is displayed.

NOTE: When a string is defined for the port, the packet capture output displays the string instead of the port number.

Hostname, if available, or IP address of the packet's destination with the port number. If the Don't Resolve

Addresses check box is selected, only the IP address of the destination and the port are displayed.

NOTE: When a string is defined for the port, the packet capture output displays the string instead of the port number.

Protocol for the packet.

In the sample output, TCP indicates the Layer 4 protocol.

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Table 115: J-Web Packet Capture Results and Output Summary (continued)

Field

data size

Description

Size of the packet (in bytes).

Using CLI Diagnostic Commands

Because the CLI is a superset of the J-Web interface, you can perform certain tasks only through the CLI. For an overview of the CLI operational mode commands, along

with instructions for filtering command output, see “CLI Diagnostic Commands

Overview” on page 211.

This section contains the following topics:

Pinging Hosts from the CLI on page 230

Checking MPLS Connections from the CLI on page 232

Tracing Unicast Routes from the CLI on page 237

Tracing Multicast Routes from the CLI on page 240

Displaying Log and Trace Files from the CLI on page 244

Monitoring Interfaces and Traffic from the CLI on page 245

Pinging Hosts from the CLI

Use the CLI ping command to verify that a host can be reached over the network.

This command is useful for diagnosing host and network connectivity problems. The

Services Router sends a series of ICMP echo (ping) requests to a specified host and receives ICMP echo responses.

Alternatively, you can use the J-Web interface. (See “Using the J-Web Ping Host

Tool” on page 216.)

Enter the ping

command with the following syntax. Table 116 on page 230 describes

the ping

command options.

user@host> ping host <interface source-interface> <bypass-routing> <count number>

<do-not-fragment> <inet | inet6> <interval seconds> <loose-source [hosts]>

<no-resolve> <pattern string> <rapid> <record-route>

<routing-instance routing-instance-name> <size bytes> <source source-address>

<strict> <strict-source [hosts]> <tos number> <ttl number> <wait seconds> <detail>

<verbose>

To quit the ping command, press Ctrl-C.

Table 116: CLI ping Command Options

Option

host

Description

Pings the hostname or IP address you specify.

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Table 116: CLI ping Command Options (continued)

Option interface source-interface bypass-routing countnumber do-not-fragment inet inet6 interval seconds loose-source [hosts] no-resolve pattern string rapid record-route routing-instance

routing-instance-name

size bytes source source-address strict strict-source [hosts] tos number

Description

(Optional) Sends the ping requests on the interface you specify. If you do not include this option, ping requests are sent on all interfaces.

(Optional) Bypasses the routing tables and sends the ping requests only to hosts on directly attached interfaces. If the host is not on a directly attached interface, an error message is returned.

Use this option to ping a local system through an interface that has no route through it.

(Optional) Limits the number of ping requests to send. Specify a count from 1 through

2,000,000,000

. If you do not specify a count, ping requests are continuously sent until you press

Ctrl-C.

(Optional) Sets the Don't Fragment (DF) bit in the IP header of the ping request packet.

(Optional) Forces the ping requests to an IPv4 destination.

(Optional) Forces the ping requests to an IPv6 destination.

(Optional) Sets the interval between ping requests, in seconds. Specify an interval from 0.1

through 10,000. The default value is 1 second.

(Optional) For IPv4, sets the loose source routing option in the IP header of the ping request packet.

(Optional) Suppresses the display of the hostnames of the hops along the path.

(Optional) Includes the hexadecimal string you specify, in the ping request packet.

(Optional) Sends ping requests rapidly. The results are reported in a single message, not in individual messages for each ping request. By default, five ping requests are sent before the results are reported. To change the number of requests, include the count option.

(Optional) For IPv4, sets the record route option in the IP header of the ping request packet. The path of the ping request packet is recorded within the packet and displayed on the screen.

(Optional) Uses the routing instance you specify for the ping request.

(Optional) Sets the size of the ping request packet. Specify a size from 0 through 65,468. The default value is 56 bytes, which is effectively 64 bytes because 8 bytes of ICMP header data are added to the packet.

(Optional) Uses the source address that you specify, in the ping request packet.

(Optional) For IPv4, sets the strict source routing option in the IP header of the ping request packet.

(Optional) For IPv4, sets the strict source routing option in the IP header of the ping request packet, and uses the list of hosts you specify for routing the packet.

(Optional) Sets the type-of-service (TOS) value in the IP header of the ping request packet. Specify a value from 0 through 255.

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Table 116: CLI ping Command Options (continued)

Option ttl number wait seconds detail verbose

Description

(Optional) Sets the time-to-live (TTL) value for the ping request packet. Specify a value from 0 through 255.

(Optional) Sets the maximum time to wait after sending the last ping request packet. If you do not specify this option, the default delay is 10 seconds. If you use this option without the count option, the Services Router uses a default count of 5 packets.

(Optional) Displays the interface on which the ping response was received.

(Optional) Displays detailed output.

Following is sample output from a ping command: user@host> ping host3 count 4

PING host3.site.net (176.26.232.111): 56 data bytes

64 bytes from 176.26.232.111: icmp_seq=0 ttl=122 time=0.661 ms

64 bytes from 176.26.232.111: icmp_seq=1 ttl=122 time=0.619 ms

64 bytes from 176.26.232.111: icmp_seq=2 ttl=122 time=0.621 ms

64 bytes from 176.26.232.111: icmp_seq=3 ttl=122 time=0.634 ms

--- host3.site.net ping statistics ---

4 packets transmitted, 4 packets received, 0% packet loss round-trip min/avg/max/stddev = 0.619/0.634/0.661/0.017 ms

The fields in the display are the same as those displayed by the J-Web ping host

diagnostic tool. For information, see “Ping Host Results and Output

Summary” on page 218.

Checking MPLS Connections from the CLI

Use the ping mpls commands to diagnose the state of LSPs, Layer 2 and Layer 3

VPNs, and Layer 2 circuits. When you issue a command from a Services Router operating as the inbound node at the entry point of an LSP or VPN, the router sends probe packets into the LSP or VPN. Based on how the LSP or VPN outbound node at the remote endpoint of the connection replies to the probes, you can determine the connectivity of the LSP or VPN.

Each probe is an echo request sent to the LSP or VPN exit point as an MPLS packet with a UDP payload. If the outbound node receives the echo request, it checks the contents of the probe and returns a value in the UDP payload of the response packet.

If the Services Router receives the response packet, it reports a successful ping response. Responses that take longer than 2 seconds are identified as failed probes.

Alternatively, you can use the J-Web ping MPLS tool. For more information, see

“Checking MPLS Connections from the J-Web Interface” on page 219.

Before using ping mpls

commands in your network, read “Ping MPLS

Preparation” on page 215.

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The ping mpls

commands diagnose the connectivity of MPLS and VPN networks in the following ways:

Pinging RSVP-Signaled LSPs and LDP-Signaled LSPs on page 233

Pinging Layer 3 VPNs on page 234

Pinging Layer 2 VPNs on page 235

Pinging Layer 2 Circuits on page 236

Pinging RSVP-Signaled LSPs and LDP-Signaled LSPs

Enter the ping mpls

command with the following syntax. Table 117 on page 233

describes the ping mpls command options.

user@host> ping mpls (ldp fec | lsp-end-point prefix-name | rsvp lsp-name)

<exp forwarding-class> <count number> <source source-address> <detail>

To quit the ping mpls command, press Ctrl-C.

Alternatively, you can use the J-Web interface. (See “Checking MPLS Connections from the J-Web Interface” on page 219.)

Table 117: CLI ping mpls ldp and ping mpls lsp-end-point Command Options

Option ldp fec lsp-end-point prefix-name rsvp lsp-name exp forwarding-class countnumber source source-address detail

Description

Pings an LDP-signaled LSP identified by the forwarding equivalence class (FEC) prefix and length.

Pings an LSP endpoint using either an LDP FEC or a RSVP LSP endpoint address.

Pings an RSVP-signaled LSP identified by the specified LSP name.

(Optional) Specifies the value of the forwarding class to be used in the MPLS ping packets.

(Optional) Limits the number of ping requests to send. Specify a count from 0 through 1,000,000.

The default value is 5. If you do not specify a count, ping requests are continuously sent until you press Ctrl-C.

(Optional) Uses the source address that you specify, in the ping request packet.

(Optional) Displays detailed output about the echo requests sent and received. Detailed output includes the MPLS labels used for each request and the return codes for each request.

Following is sample output from a ping mpls

command: user@host> ping mpls rsvp count 5

!!xxx

--- lsping statistics ---

5 packets transmitted, 2 packets received, 60% packet loss

3 packets received with error status, not counted as received.

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The fields in the display are the same as those displayed by the J-Web ping MPLS

diagnostic tool. For information, see “Ping MPLS Results and Output” on page 222.

Pinging Layer 3 VPNs

Enter the ping mpls l3vpn

command with the following syntax. Table 118 on page

234 describes the

ping mpls l3vpn command options.

user@host> ping mpls l3vpn prefix prefix-name <l3vpn-name> <bottom-label-ttl>

<exp forwarding-class> <count number> <source source-address> <detail>

To quit the ping mpls l3vpn

command, press Ctrl-C.

Alternatively, you can use the J-Web interface. (See “Checking MPLS Connections from the J-Web Interface” on page 219.)

Table 118: CLI ping mpls l3vpn Command Options

Option l3vpn prefix prefix-name

l3vpn-name

bottom-label-ttl exp forwarding-class countnumber source source-address detail

Description

Pings the remote host specified by the prefix to verify that the prefix is present in the PE router's

VPN routing and forwarding (VRF) table. This option does not test the connectivity between a

PE router and a CE router.

(Optional) Layer 3 VPN name.

(Optional) Displays the time-to-live (TTL) value for the bottom label in the MPLS label stack.

(Optional) Specifies the value of the forwarding class to be used in the MPLS ping packets.

(Optional) Limits the number of ping requests to send. Specify a count from 0 through 1,000,000.

The default value is 5. If you do not specify a count, ping requests are continuously sent until you press Ctrl-C.

(Optional) Uses the source address that you specify, in the ping request packet.

(Optional) Displays detailed output about the echo requests sent and received. Detailed output includes the MPLS labels used for each request and the return codes for each request.

Following is sample output from a ping mpls l3vpn

command: user@host> ping mpls l3vpn vpn1 prefix 10.255.245.122/32

!!!!!

--- lsping statistics ---

5 packets transmitted, 5 packets received, 0% packet loss

The fields in the display are the same as those displayed by the J-Web ping MPLS

diagnostic tool. For information, see “Ping MPLS Results and Output” on page 222.

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Pinging Layer 2 VPNs

Enter the ping mpls l2vpn

command with the following syntax. Table 119 on page

235 describes the

ping mpls l2vpn command options.

user@host> ping mpls l2vpn interface interface-name | instance l2vpn-instance-name

local-site-id local-site-id-number remote-site-id remote-site-id-number

<bottom-label-ttl> <exp forwarding-class> <count number> <source source-address>

<detail>

To quit the ping mpls l2vpn

command, press Ctrl-C.

Alternatively, you can use the J-Web interface. (See “Checking MPLS Connections from the J-Web Interface” on page 219.)

Table 119: CLI ping mpls l2vpn Command Options

Option l2vpn interface

interface-name

l2vpn instance

l2vpn-instance-name

local-site-id

local-site-id-number

remote-site-id

remote-site-id-number

bottom-label-ttl exp forwarding-class countnumber source source-address detail

Description

Sends ping requests out the specified interface configured for the Layer 2 VPN on the outbound

(egress) PE router.

Pings on a combination of the Layer 2 VPN routing instance name, the local site identifier, and the remote site identifier, testing the integrity of the Layer 2 VPN circuit (specified by the identifiers) between the inbound (ingress) and outbound PE routers.

(Optional) Displays the time-to-live (TTL) value for the bottom label in the MPLS label stack.

(Optional) Specifies the value of the forwarding class to be used in the MPLS ping packets.

(Optional) Limits the number of ping requests to send. Specify a count from 0 through 1,000,000.

The default value is 5. If you do not specify a count, ping requests are continuously sent until you press Ctrl-C.

(Optional) Uses the source address that you specify, in the ping request packet.

(Optional) Displays detailed output about the echo requests sent and received. Detailed output includes the MPLS labels used for each request and the return codes for each request.

Following is sample output from a ping mpls l2vpn command: user@host> ping mpls l2vpn instance vpn1 remote-site-id 1 local-site-id 2 detail

Request for seq 1, to interface 68, labels <800001, 100176>

Reply for seq 1, return code: Egress-ok

Request for seq 2, to interface 68, labels <800001, 100176>

Reply for seq 2, return code: Egress-ok

Request for seq 3, to interface 68, labels <800001, 100176>

Reply for seq 3, return code: Egress-ok

Request for seq 4, to interface 68, labels <800001, 100176>

Reply for seq 4, return code: Egress-ok

Request for seq 5, to interface 68, labels <800001, 100176>

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Reply for seq 5, return code: Egress-ok

--- lsping statistics ---

5 packets transmitted, 5 packets received, 0% packet loss

The fields in the display are the same as those displayed by the J-Web ping MPLS

diagnostic tool. For information, see “Ping MPLS Results and Output” on page 222.

Pinging Layer 2 Circuits

Enter the ping mpls l2circuit

command with the following syntax. Table 120 on page

236 describes the

ping mpls l2circuit command options.

user@host> ping mpls l2circuit (interface interface-name | virtual-circuit neighbor

prefix-name virtual-circuit-id) <exp forwarding-class> <count number>

<source source-address> <detail>

To quit the ping mpls l2circuit

command, press Ctrl-C.

Alternatively, you can use the J-Web interface. (See “Checking MPLS Connections from the J-Web Interface” on page 219.)

Table 120: CLI ping mpls l2circuit Command Options

Option l2circuit interface

interface-name

l2circuit virtual-circuit neighbor prefix-name

virtual-circuit-id

exp forwarding-class countnumber

Description

Sends ping requests out the specified interface configured for the Layer 2 circuit on the outbound

PE router.

Pings on a combination of the IPv4 prefix and the virtual circuit identifier on the outbound PE router, testing the integrity of the Layer 2 circuit between the inbound and outbound PE routers.

source source-address detail

(Optional) Specifies the value of the forwarding class to be used in the MPLS ping packets.

(Optional) Limits the number of ping requests to send. Specify a count from 0 through 1,000,000.

The default value is 5. If you do not specify a count, ping requests are continuously sent until you press Ctrl-C.

(Optional) Uses the source address that you specify, in the ping request packet.

(Optional) Displays detailed output about the echo requests sent and received. Detailed output includes the MPLS labels used for each request and the return codes for each request.

Following is sample output from a ping mpls l2circuit command: user@host> ping mpls l2circuit interface fe-1/0/0.0

Request for seq 1, to interface 69, labels <100000, 100208>

Reply for seq 1, return code: Egress-ok, time: 0.439 ms

The fields in the display are the same as those displayed by the J-Web ping MPLS

diagnostic tool. For information, see “Ping MPLS Results and Output” on page 222.

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Tracing Unicast Routes from the CLI

Use the CLI traceroute command to display a list of routers between the Services

Router and a specified destination host. This command is useful for diagnosing a point of failure in the path from the Services Router to the destination host, and addressing network traffic latency and throughput problems.

The Services Router generates the list of routers by sending a series of ICMP traceroute packets in which the time-to-live (TTL) value in the messages sent to each successive router is incremented by 1. (The TTL value of the first traceroute packet is set to 1.)

In this manner, each router along the path to the destination host replies with a Time

Exceeded packet from which the source IP address can be obtained.

Alternatively, you can use the J-Web interface. (See “Tracing Unicast Routes from the J-Web Interface” on page 223.)

The traceroute monitor command combines ping and traceroute functionality to display real-time monitoring information about each router between the Services

Router and a specified destination host.

This section contains the following topics. For more information about traceroute commands, see the JUNOS System Basics and Services Command Reference.

Using the traceroute Command on page 237

Using the traceroute monitor Command on page 238

Using the traceroute Command

To display a list of routers between the Services Router and a specified destination host, enter the traceroute

command with the following syntax. Table 121 on page

237 describes the

traceroute

command options.

user@host> traceroute host <interface interface-name> <as-number-lookup>

<bypass-routing> <gateway address> <inet | inet6> <no-resolve>

<routing-instance routing-instance-name> <source source-address> <tos number>

<ttl number> <wait seconds>

To quit the traceroute

command, press Ctrl-C.

Table 121: CLI traceroute Command Options

Option

host

interface interface-name as-number-lookup

Description

Sends traceroute packets to the hostname or IP address you specify.

(Optional) Sends the traceroute packets on the interface you specify. If you do not include this option, traceroute packets are sent on all interfaces.

(Optional) Displays the autonomous system (AS) number of each intermediate hop between the router and the destination host.

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Table 121: CLI traceroute Command Options (continued)

Option bypass-routing gateway address inet inet6 no-resolve routing-instance

routing-instance-name

source address tos number ttl number wait seconds

Description

(Optional) Bypasses the routing tables and sends the traceroute packets only to hosts on directly attached interfaces. If the host is not on a directly attached interface, an error message is returned.

Use this option to display a route to a local system through an interface that has no route through it.

(Optional) Uses the gateway you specify to route through.

(Optional) Forces the traceroute packets to an IPv4 destination.

(Optional) Forces the traceroute packets to an IPv6 destination.

(Optional) Suppresses the display of the hostnames of the hops along the path.

(Optional) Uses the routing instance you specify for the traceroute.

(Optional) Uses the source address that you specify, in the traceroute packet.

(Optional) Sets the type-of-service (TOS) value in the IP header of the traceroute packet. Specify a value from 0 through 255.

(Optional) Sets the time-to-live (TTL) value for the traceroute packet. Specify a hop count from

0

through 128.

(Optional) Sets the maximum time to wait for a response.

Following is sample output from a traceroute command: user@host> traceroute host2 traceroute to 173.24.232.66 (172.24.230.41), 30 hops max, 40 byte packets

1 173.18.42.253 (173.18.42.253) 0.482 ms 0.346 ms 0.318 ms

2 host4.site1.net (173.18.253.5) 0.401 ms 0.435 ms 0.359 ms

3 host5.site1.net (173.18.253.5) 0.401 ms 0.360 ms 0.357 ms

4 173.24.232.65 (173.24.232.65) 0.420 ms 0.456 ms 0.378 ms

5 173.24.232.66 (173.24.232.66) 0.830 ms 0.779 ms 0.834 ms

The fields in the display are the same as those displayed by the J-Web traceroute

diagnostic tool. For information, see “Traceroute Results and Output

Summary” on page 225.

Using the traceroute monitor Command

To display real-time monitoring information about each router between the Services

Router and a specified destination host, enter the traceroute monitor command with

the following syntax. Table 122 on page 239 describes the

traceroute monitor

command options.

user@host> traceroute monitor host <count number> <inet | inet6> <interval seconds>

<no-resolve> <size bytes><source source-address> <summary>

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To quit the traceroute monitor

command, press Q.

Table 122: CLI traceroute monitor Command Options

Option

host

count

number

inet inet6 interval

seconds

no-resolve size

bytes

source address summary

Description

Sends traceroute packets to the hostname or IP address you specify.

(Optional) Limits the number of ping requests, in packets, to send in summary mode. If you do not specify a count, ping requests are continuously sent until you press Q.

(Optional) Forces the traceroute packets to an IPv4 destination.

(Optional) Forces the traceroute packets to an IPv6 destination.

(Optional) Sets the interval between ping requests, in seconds. The default value is 1 second.

(Optional) Suppresses the display of the hostnames of the hops along the path.

(Optional) Sets the size of the ping request packet. The size can be from 0 through 65468 bytes.

The default packet size is 64 bytes.

(Optional) Uses the source address that you specify, in the traceroute packet.

(Optional) Displays the summary traceroute information.

Following is sample output from a traceroute monitor command: user@host> traceroute monitor host2

My traceroute [v0.69]

host (0.0.0.0)(tos=0x0 psize=64 bitpattern=0x00)

Wed Mar 14 23:14:11 2007

Keys: Help Display mode Restart statistics Order of fields quit

Packets

Pings

Host Loss% Snt

Last Avg Best Wrst StDev

1. 173.24.232.66 0.0% 5

9.4 8.6 4.8 9.9 2.1

2. 173.24.232.66 0.0% 5

7.9 17.2 7.9 29.4 11.0

3. 173.24.232.66 0.0% 5

9.9 9.3 8.7 9.9 0.5

4. 173.24.232.66 0.0% 5

9.9 9.8 9.5 10.0 0.2

Table 123 on page 240 summarizes the output fields of the display.

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Pings

Snt

Last

Avg

Best

Wrst

StDev

Table 123: CLI traceroute monitor Command Output Summary

Field host psize

size

Keys

Help

Description

Hostname or IP address of the Services Router issuing the traceroute monitor command.

Size of ping request packet, in bytes.

Display mode

Restart statistics

Order of fields quit

Displays the help for the CLI commands.

Press H to display the help.

Toggles the display mode.

Press D to toggle the display mode

Restarts the traceroute monitor command.

Press R to restart the traceroute monitor command.

Sets the order of the displayed fields.

Press O to set the order of the displayed fields.

Quits the traceroute monitor command.

Press Q to quit the traceroute monitor command.

Packets

number

Host

Loss%

Number of the hop (router) along the route to the final destination host.

Hostname or IP address of the router at each hop.

Percent of packet loss. The number of ping responses divided by the number of ping requests, specified as a percentage.

Number of ping requests sent to the router at this hop.

Most recent round-trip time, in milliseconds, to the router at this hop.

Average round-trip time, in milliseconds, to the router at this hop.

Shortest round-trip time, in milliseconds, to the router at this hop.

Longest round-trip time, in milliseconds, to the router at this hop.

Standard deviation of round-trip times, in milliseconds, to the router at this hop.

Tracing Multicast Routes from the CLI

Use CLI mtrace commands to trace information about multicast paths. The mtrace from-source

command displays information about a multicast path from a source to

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Chapter 12: Using Services Router Diagnostic Tools the Services Router. The mtrace monitor

command monitors and displays multicast trace operations.

This section contains the following topics. For more information about mtrace commands, see the JUNOS System Basics and Services Command Reference.

Using the mtrace from-source Command on page 241

Using the mtrace monitor Command on page 243

Using the mtrace from-source Command

To display information about a multicast path from a source to the Services Router, enter the mtrace from-source

command with the following syntax. Table 124 on page

241 describes the

mtrace from-source command options.

user@host> mtrace from-source source host <extra-hops number> <group address>

<interval seconds> <max-hops number> <max-queries number> <response host>

<routing-instance routing-instance-name> <ttl number> <wait-time seconds> <loop>

<multicast-response | unicast-response> <no-resolve> <no-router-alert> <brief |

detail>

Table 124: CLI mtrace from-source Command Options

Option source host extra-hops number group address interval seconds max-hops number max-queries number response host routing-instance

routing-instance-name

ttl number wait-time seconds loop

Description

Traces the path to the specified hostname or IP address.

(Optional) Sets the number of extra hops to trace past nonresponsive routers. Specify a value from 0 through 255.

(Optional) Traces the path for the specified group address. The default value is 0.0.0.0.

(Optional) Sets the interval between statistics gathering. The default value is 10.

(Optional) Sets the maximum number of hops to trace toward the source. Specify a value from 0 through 255. The default value is 32.

(Optional) Sets the maximum number of query attempts for any hop. Specify a value from 1 through 32. The default value is 3.

(Optional) Sends the response packets to the specified hostname or IP address. By default, the response packets are sent to the Services Router.

(Optional) Traces the routing instance you specify.

(Optional) Sets the time-to-live (TTL) value in the IP header of the query packets. Specify a hop count from 0 through 255. The default value for local queries to the all routers multicast group is 1. Otherwise, the default value is 127.

(Optional) Sets the time to wait for a response packet. The default value is 3 seconds.

(Optional) Loops indefinitely, displaying rate and loss statistics. To quit the mtrace command, press Ctrl-C.

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Table 124: CLI mtrace from-source Command Options (continued)

Option multicast-response unicast-response no-resolve no-router-alert brief detail

Description

(Optional) Forces the responses to use multicast.

(Optional) Forces the response packets to use unicast.

(Optional) Does not display hostnames.

(Optional) Does not use the router alert IP option in the IP header.

(Optional) Does not display packet rates and losses.

(Optional) Displays packet rates and losses if a group address is specified.

Following is sample output from the mtrace from-source

command: user@host> mtrace from-source source 192.1.4.1 group 224.1.1.1

Mtrace from 192.1.4.1 to 192.1.30.2 via group 224.1.1.1

Querying full reverse path... * *

0 ? (192.1.30.2)

-1 ? (192.1.30.1) PIM thresh^ 1

-2 routerC.mycompany.net (192.1.40.2) PIM thresh^ 1

-3 hostA.mycompany.net (192.1.4.1)

Round trip time 22 ms; total ttl of 2 required.

Waiting to accumulate statistics...Results after 10 seconds:

Source Response Dest Overall Packet Statistics For Traffic From

192.1.4.1 192.1.30.2 Packet 192.1.4.1 To 224.1.1.1

v __/ rtt 16 ms Rate Lost/Sent = Pct Rate

192.168.195.37

192.1.40.2 routerC.mycompany.net

v ^ ttl 2 0/0 = -- 0 pps

192.1.40.1

192.1.30.1 ?

v \__ ttl 3 ?/0 0 pps

192.1.30.2 192.1.30.2

Receiver Query Source

Each line of the trace display is usually in the following format (depending on the options selected and the responses from the routers along the path):

hop-number host (ip-address) protocolttl

Table 125 on page 243 summarizes the output fields of the display.

NOTE: The packet statistics gathered from Juniper Networks routers and routing nodes are always displayed as

0

.

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Table 125: CLI mtrace from-source Command Output Summary

Field

hop-number host ip-address protocol ttl

Round trip time milliseconds ms total ttl of number required

Source

Response Dest

Overall

Packet Statistics For Traffic From

Receiver

Query Source

Description

Number of the hop (router) along the path.

Hostname, if available, or IP address of the router. If the no-resolve option was entered in the command, the hostname is not displayed.

IP address of the router.

Protocol used.

TTL threshold.

Total time between the sending of the query packet and the receiving of the response packet.

Total number of hops required to reach the source.

Source IP address of the response packet.

Response destination IP address.

Average packet rate for all traffic at each hop.

Number of packets lost, number of packets sent, percentage of packets lost, and average packet rate at each hop.

IP address receiving the multicast packets.

IP address of the host sending the query packets.

Using the mtrace monitor Command

To monitor and display multicast trace operations, enter the mtrace monitor

command: user@host> mtrace monitor

Mtrace query at Apr 21 16:00:54 by 192.1.30.2, resp to 224.0.1.32, qid 2a83aa packet from 192.1.30.2 to 224.0.0.2

from 192.1.30.2 to 192.1.4.1 via group 224.1.1.1 (mxhop=60)

Mtrace query at Apr 21 16:00:57 by 192.1.30.2, resp to 224.0.1.32, qid 25dc17 packet from 192.1.30.2 to 224.0.0.2

from 192.1.30.2 to 192.1.4.1 via group 224.1.1.1 (mxhop=60)

Mtrace query at Apr 21 16:01:00 by 192.1.30.2, resp to same, qid 20e046 packet from 192.1.30.2 to 224.0.0.2

from 192.1.30.2 to 192.1.4.1 via group 224.1.1.1 (mxhop=60)

Mtrace query at Apr 21 16:01:10 by 192.1.30.2, resp to same, qid 1d25ad packet from 192.1.30.2 to 224.0.0.2

from 192.1.30.2 to 192.1.4.1 via group 224.1.1.1 (mxhop=60)

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This example displays only mtrace

queries. When the Services Router captures an mtrace response, the display is similar, but the complete mtrace response is also displayed—exactly as it is displayed in mtrace from-source command output.

Table 126 on page 244 summarizes the output fields of the display.

Table 126: CLI mtrace monitor Command Output Summary

Field

Mtrace operation-type at time-of-day by resp to address qid qid packet from source to destination from source to destination via group address mxhop=number

Description

operation-type

—Type of multicast trace operation: query or response.

time-of-day

—Date and time the multicast trace query or response was captured.

IP address of the host issuing the query.

address

—Response destination address.

qid

—Query ID number.

source

—IP address of the source of the query or response.

destination

—IP address of the destination of the query or response.

source

—IP address of the multicast source.

destination

—IP address of the multicast destination.

address

—Group address being traced.

number

—Maximum hop setting.

Displaying Log and Trace Files from the CLI

You can enter the monitor start command to display real-time additions to system logs and trace files: user@host> monitor start filename

When the Services Router adds a record to the file specified by

filename

, the record is displayed on the screen. For example, if you have configured a system log file named system-log (by including the syslog statement at the [ edit system ] hierarchy level), you can enter the monitor start system-log command to display the records added to the system log.

To display a list of files that are being monitored, enter the monitor list

command.

To stop the display of records for a specified file, enter the monitor stop filename command.

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Monitoring Interfaces and Traffic from the CLI

This section contains the following topics:

Using the monitor interface Command on page 245

Using the monitor traffic Command on page 246

Using the monitor interface Command

Use the CLI monitor interface command to display real-time traffic, error, alarm, and filter statistics about a physical or logical interface. Enter the command with the following syntax: user@host> monitor interface (interface-name | traffic)

Replace

interface-name

with the name of a physical or logical interface. If you specify the traffic

option, statistics for all active interfaces are displayed.

The real-time statistics are updated every second. The

Current delta

and

Delta

columns display the amount the statistics counters have changed since the monitor interface

command was entered or since you cleared the delta counters. Table 127 on page

245 and Table 128 on page 245 list the keys you use to control the display using the

interface-name

and traffic

options. (The keys are not case sensitive.)

Table 127: CLI monitor interface Output Control Keys i f

Key c n t q or ESC

Action

Clears (returns to 0) the delta counters in the Current delta column. The statistics counters are not cleared.

Freezes the display, halting the update of the statistics and delta counters.

Displays information about a different interface. You are prompted for the name of a specific interface.

Displays information about the next interface. The Services Router scrolls through the physical and logical interfaces in the same order in which they are displayed by the show interfaces terse command.

Quits the command and returns to the command prompt.

Thaws the display, resuming the update of the statistics and delta counters.

Table 128: CLI monitor interface traffic Output Control Keys

Key b c

Action

Displays the statistics in units of bytes and bytes per second (bps).

Clears (returns to 0) the delta counters in the Delta column. The statistics counters are not cleared.

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Table 128: CLI monitor interface traffic Output Control Keys (continued)

Key d p q or ESC r

Action

Displays the Delta column instead of the rate column—in bps or packets per second (pps).

Displays the statistics in units of packets and packets per second (pps).

Quits the command and returns to the command prompt.

Displays the rate column—in bps and pps—instead of the Delta column.

Following are sample displays from the monitor interface

command: user@host> monitor interface fe-0/0/0 host1 Seconds: 11 Time: 16:47:49

Delay: 0/0/0

Interface: fe-0/0/0, Enabled, Link is Up

Encapsulation: Ethernet, Speed: 100mbps

Traffic statistics: Current delta

Input bytes: 381588589 [11583]

Output bytes: 9707279 [6542]

Input packets: 4064553 [145]

Output packets: 66683 [25]

Error statistics:

Input errors: 0 [0]

Input drops: 0 [0]

Input framing errors: 0 [0]

Carrier transitions: 0 [0]

Output errors: 0 [0]

Output drops: 0 [0]

NOTE: The output fields displayed when you enter the monitor interface interface-name command are determined by the interface you specify.

user@host> monitor interface traffic

Interface Link Input packets (pps) Output packets (pps)

fe-0/0/0 Up 42334 (5) 23306 (3)

fe-0/0/1 Up 587525876 (12252) 589621478 (12891)

Using the monitor traffic Command

Use the CLI monitor traffic

command to display packet headers transmitted through network interfaces.

NOTE: Using the monitor traffic

command can degrade Services Router performance.

We recommend that you use filtering options—such as count and matching —to minimize the impact to packet throughput on the Services Router.

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Enter the monitor traffic

command with the following syntax. Table 129 on page 247

describes the monitor traffic command options.

user@host> monitor traffic <absolute-sequence> <count number>

<interface interface-name> <layer2-headers> <matching "expression">

<no-domain-names> <no-promiscuous> <no-resolve> <no-timestamp> <print-ascii>

<print-hex> <size bytes> <brief | detail | extensive>

To quit the monitor traffic

command and return to the command prompt, press Ctrl-C.

If you want to capture and view packet headers using the J-Web interface, see

“Capturing and Viewing Packets with the J-Web Interface” on page 226.

Table 129: CLI monitor traffic Command Options

Option absolute-sequence count number interface interface-name layer2-headers matching "expression" no-domain-names no-promiscuous no-resolve no-timestamp print-ascii print-hex size bytes

Description

(Optional) Displays the absolute TCP sequence numbers.

(Optional) Displays the specified number of packet headers. Specify a value from 0 through 100,000. The command quits and exits to the command prompt after this number is reached.

(Optional) Displays packet headers for traffic on the specified interface. If an interface is not specified, the lowest numbered interface is monitored.

(Optional) Displays the link-layer packet header on each line.

(Optional) Displays packet headers that match an expression

enclosed in quotation marks (" "). Table 130 on page 248 through

Table 132 on page 250 list match conditions, logical operators, and

arithmetic, binary, and relational operators you can use in the expression.

(Optional) Suppresses the display of the domain name portion of the hostname.

(Optional) Specifies not to place the monitored interface in promiscuous mode.

In promiscuous mode, the interface reads every packet that reaches it. In nonpromiscuous mode, the interface reads only the packets addressed to it.

(Optional) Suppresses the display of hostnames.

(Optional) Suppresses the display of packet header timestamps.

(Optional) Displays each packet header in ASCII format.

(Optional) Displays each packet header, except link-layer headers, in hexadecimal format.

(Optional) Displays the number of bytes for each packet that you specify. If a packet header exceeds this size, the displayed packet header is truncated. The default value is 96.

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Table 129: CLI monitor traffic Command Options (continued)

Option brief detail extensive

Description

(Optional) Displays minimum packet header information. This is the default.

(Optional) Displays packet header information in moderate detail.

For some protocols, you must also use the size option to see detailed information.

(Optional) Displays the most extensive level of packet header information. For some protocols, you must also use the size option to see extensive information.

To limit the packet header information displayed by the monitor traffic command, include the matching "expression"

option. An expression consists of one or more

match conditions listed in Table 130 on page 248, enclosed in quotation marks (" ").

You can combine match conditions by using the logical operators listed in

Table 131 on page 250 (shown in order of highest to lowest precedence).

For example, to display TCP or UDP packet headers, enter the following command: user@host> monitor traffic matching “tcp || udp”

To compare the following types of expressions, use the relational operators listed in

Table 132 on page 250 (listed from highest to lowest precedence):

Arithmetic—Expressions that use the arithmetic operators listed in

Table 132 on page 250.

Binary—Expressions that use the binary operators listed in Table 132 on page 250.

Packet data accessor—Expressions that use the following syntax:

protocol [byte-offset <size>]

Replace

protocol

with any protocol in Table 130 on page 248. Replace

byte-offset

with the byte offset, from the beginning of the packet header, to use for the comparison. The optional

size

parameter represents the number of bytes examined in the packet header—1, 2, or 4 bytes.

For example, the following command displays all multicast traffic: user@host> monitor traffic matching “ether[0] & 1 !=0”

Table 130: CLI monitor traffic Match Conditions

Description Match Condition

Entity Type

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Table 130: CLI monitor traffic Match Conditions (continued)

Match Condition host [address | hostname] network address network address mask mask port [port-number | port-name]

Directional destination source source and destination source or destination

Packet Length less bytes greater bytes

Protocol arp ether ether [broadcast | multicast]

Description

Matches packet headers that contain the specified address or hostname. You can preprend any of the following protocol match conditions, followed by a space, to host: arp , ip, rarp, or any of the Directional match conditions.

Matches packet headers with source or destination addresses containing the specified network address.

Matches packet headers containing the specified network address and subnet mask.

Matches packet headers containing the specified source or destination TCP or UDP port number or port name.

Directional match conditions can be prepended to any Entity Type match conditions, followed by a space.

Matches packet headers containing the specified destination.

Matches packet headers containing the specified source.

Matches packet headers containing the specified source and destination.

Matches packet headers containing the specified source or destination.

Matches packets with lengths less than or equal to the specified value, in bytes.

Matches packets with lengths greater than or equal to the specified value, in bytes.

ether protocol [address | (\arp | \ip |

\rarp) icmp ip ip [broadcast | multicast] ip protocol [address | (\icmp | igrp |

\tcp | \udp)] isis rarp

Matches all ARP packets.

Matches all Ethernet frames.

Matches broadcast or multicast Ethernet frames. This match condition can be prepended with source or destination.

Matches Ethernet frames with the specified address or protocol type. The arguments arp , ip, and rarp are also independent match conditions, so they must be preceded with a backslash (\) when used in the ether protocol match condition.

Matches all ICMP packets.

Matches all IP packets.

Matches broadcast or multicast IP packets.

Matches IP packets with the specified address or protocol type. The arguments icmp, tcp , and udp are also independent match conditions, so they must be preceded with a backslash (\) when used in the ip protocol match condition.

Matches all IS-IS routing messages.

Matches all RARP packets.

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Table 130: CLI monitor traffic Match Conditions (continued)

Match Condition tcp udp

Description

Matches all TCP packets.

Matches all UDP packets.

Table 131: CLI monitor traffic Logical Operators

!

Logical Operator Description

&&

||

()

Logical NOT. If the first condition does not match, the next condition is evaluated.

Logical AND. If the first condition matches, the next condition is evaluated.

If the first condition does not match, the next condition is skipped.

Logical OR. If the first condition matches, the next condition is skipped. If the first condition does not match, the next condition is evaluated.

Group operators to override default precedence order. Parentheses are special characters, each of which must be preceded by a backslash (\).

Table 132: CLI monitor traffic Arithmetic, Binary, and Relational Operators

Operator Description

Arithmetic Operator

+

Addition operator.

/

Subtraction operator.

Division operator.

|

Binary Operator

&

Bitwise AND.

*

Bitwise exclusive OR.

Bitwise inclusive OR.

Relational Operator

<=

A match occurs if the first expression is less than or equal to the second.

>=

<

A match occurs if the first expression is greater than or equal to the second.

A match occurs if the first expression is less than the second.

>

=

A match occurs if the first expression is greater than the second.

A match occurs if the first expression is equal to the second.

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Table 132: CLI monitor traffic Arithmetic, Binary, and Relational Operators (continued)

Operator

!=

Description

A match occurs if the first expression is not equal to the second.

Following is sample output from the monitor traffic command: user@host> monitor traffic count 4 matching “arp” detail

Listening on fe-0/0/0, capture size 96 bytes

15:04:16.276780 In arp who-has 193.1.1.1 tell host1.site2.net

15:04:16.376848 In arp who-has host2.site2.net tell host1.site2.net

15:04:16.376887 In arp who-has 193.1.1.2 tell host1.site2.net

15:04:16.601923 In arp who-has 193.1.1.3 tell host1.site2.net

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Chapter 13

Configuring Packet Capture

Packet capture is a tool that helps you to analyze network traffic and troubleshoot network problems. On a J-series Services Router, the packet capture tool captures real-time data packets traveling over the network, for monitoring and logging.

Packets are captured as binary data, without modification. You can read the packet information offline with a packet analyzer such as Ethereal or tcpdump.

If you need to quickly capture packets destined for or originating from the Routing

Engine and analyze them online, you can use the J-Web packet capture diagnostic

tool. For more information, see “Capturing and Viewing Packets with the J-Web

Interface” on page 226.

NOTE: J-series Services Routers can capture IPv4 packets only. The packet capture tool does not support IPv6 packet capture.

You can use either the J-Web configuration editor or CLI configuration editor to configure packet capture. For more information about packet capture, see the JUNOS

Policy Framework Configuration Guide.

This chapter contains the following topics.

Packet Capture Terms on page 253

Packet Capture Overview on page 254

Before You Begin on page 257

Configuring Packet Capture with a Configuration Editor on page 257

Changing Encapsulation on Interfaces with Packet Capture Configured on page 262

Verifying Packet Capture on page 263

Packet Capture Terms

Before configuring packet capture on a Services Router, become familiar with the

terms defined in Table 133 on page 254.

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Table 133: Packet Capture Terms

Term

interface sampling libpcap packet capture

Definition

Packet sampling method used by packet capture, in which entire IPv4 packets flowing in the input or output direction, or both directions, are captured for analysis.

An implementation of the pcap application programming interface. libpcap may be used by a program to capture packets traveling over a network.

1.

Packet sampling method available only on J-series routers, in which entire IPv4 packets flowing through a router are captured for analysis. Packets are captured in the Routing

Engine and stored as libpcap-formatted files in the /var/tmp directory on the router. Packet capture files can be opened and analyzed offline with packet analyzers such as tcpdump or Ethereal. To avoid performance degradation on the router, implement packet capture with firewall filters that capture only selected packets. See also traffic sampling.

2.

Packet sampling method available from the J-Web interface, for capturing the headers of

packets destined for or originating from the Routing Engine. (See “Capturing and Viewing

Packets with the J-Web Interface” on page 226).

packet loss priority (PLP) bit port mirroring

Bit used to identify packets that have experienced congestion or are from a transmission that exceeded a service provider's customer service license agreement. This bit can be used as part of a router's congestion control mechanism and can be set by the interface or by a filter.

The process of sending a copy of a packet from the router to an external host address.

tcpdump traffic sampling

For more information about port mirroring, see the JUNOS Policy Framework Configuration Guide.

A command line utility for debugging computer network problems. tcpdump allows the user to display the contents of TCP/IP and other packets captured on a network interface. On UNIX and most other operating systems, a user must have superuser privileges to use tcpdump due to its use of promiscuous mode.

Packet sampling method in which the sampling key based on the IPv4 header is sent to the

Routing Engine. There, the key is placed in a file, or cflowd packets based on the key and are sent to a cflowd server for analysis. See also packet capture.

Packet Capture Overview

Packet capture is used by network administrators and security engineers for the following purposes:

Monitor network traffic and analyze traffic patterns.

Identify and troubleshoot network problems.

Detect security breaches in the network, such as unauthorized intrusions, spyware activity, or ping scans.

Packet capture operates like traffic sampling on the Services Router, except that it captures entire packets including the Layer 2 header rather than packet headers and saves the contents to a file in the libpcap format. Packet capture also captures IP fragments. Unlike traffic sampling, there are no tracing operations for packet capture.

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NOTE: You can enable packet capture and port mirroring simultaneously on a Services

Router.

For more information about traffic sampling, see the JUNOS Policy Framework

Configuration Guide.

This overview contains the following topics:

Packet Capture on Router Interfaces on page 255

Firewall Filters for Packet Capture on page 255

Packet Capture Files on page 256

Analysis of Packet Capture Files on page 256

Packet Capture on Router Interfaces

Packet capture is supported on the T1, T3, E1, E3, serial, Fast Ethernet, ADSL,

G.SHDSL, PPPoE, and ISDN interfaces.

To capture packets on an ISDN interface, configure packet capture on the dialer interface. To capture packets on a PPPoE interface, configure packet capture on the

PPPoE logical interface.

Packet capture supports PPP, Cisco HDLC, Frame Relay, and other ATM encapsulations. Packet capture also supports Multilink PPP (MLPPP), Multilink Frame

Relay end-to-end (MLFR), and Multilink Frame Relay UNI/NNI (MFR) encapsulations.

You can capture all IPv4 packets flowing on an interface in the inbound (ingress) or outbound (egress) direction or in both directions. Tunnel interfaces can support packet capture in the outbound direction only.

Use the J-Web configuration editor or CLI configuration editor to specify maximum packet size, the filename to be used for storing the captured packets, maximum file size, maximum number of packet capture files, and the file permissions. See

“Configuring Packet Capture on an Interface (Required)” on page 259.

NOTE: For packets captured on T1, T3, E1, E3, serial, and ISDN interfaces in the outbound (egress) direction, the size of the packet captured might be 1 byte less than the maximum packet size configured because of the packet loss priority (PLP) bit.

To modify encapsulation on an interface that has packet capture configured, you

must first disable packet capture. For more information, see “Changing Encapsulation on Interfaces with Packet Capture Configured” on page 262.

Firewall Filters for Packet Capture

When you enable packet capture on a Services Router, all packets flowing in the direction specified in packet capture configuration (inbound, outbound, or both) are captured and stored. Configuring an interface to capture all packets might degrade

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You must also configure and apply appropriate firewall filters on the interface if you need to capture packets generated by the host router, because interface sampling does not capture packets originating from the host router.

To configure firewall filters for packet capture, see “Configuring a Firewall Filter for

Packet Capture (Optional)” on page 259.

For more information about firewall filters, see the J-series Services Router Advanced

WAN Access Configuration Guide.

Packet Capture Files

When packet capture is enabled on an interface, the entire packet including the

Layer 2 header is captured and stored in a file. You can specify the maximum size of the packet to be captured, up to 1500 bytes. Packet capture creates one file for each physical interface. You can specify the target filename, maximum size of the file, and maximum number of files.

File creation and storage take place in the following way. Suppose you name the packet capture file pcap-file

. Packet capture creates multiple files (one per physical interface), suffixing each file with the name of the physical interface—for example, pcap-file.fe–0.0.1

for the Fast Ethernet interface fe–0.0.1

. When the file named pcap-file.fe-0.0.1

reaches the maximum size, the file is renamed pcap-file.fe-0.0.1.0

.

When the file named pcap-file.fe-0.0.1

reaches the maximum size again, the file named pcap-file.fe-0.0.1.0

is renamed pcap-file.fe-0.0.1.1

and pcap-file.fe-0.0.1

is renamed pcap-file.fe-0.0.1.0

. This process continues until the maximum number of files is exceeded and the oldest file is overwritten. The pcap-file.fe-0.0.1

file is always the latest file.

Packet capture files are not removed even after you disable packet capture on an interface.

Analysis of Packet Capture Files

Packet capture files are stored in libpcap format in the /var/tmp directory. You can specify user or administrator privileges for the files.

Packet capture files can be opened and analyzed offline with tcpdump or any packet analyzer that recognizes the libpcap format. You can also use FTP or the Session

Control Protocol (SCP) to transfer the packet capture files to an external device.

NOTE: Disable packet capture before opening the file for analysis or transferring the file to an external device with FTP or SCP. Disabling packet capture ensures that the internal file buffer is flushed and all the captured packets are written to the file. To

disable packet capture on an interface, see “Disabling Packet Capture” on page 261.

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For more details about analyzing packet capture files, see Verifying Captured

Packets on page 264.

Before You Begin

Before you begin configuring packet capture, complete the following tasks:

Establish basic connectivity. See the Getting Started Guide for your router.

Configure network interfaces. See the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

If you do not already have an understanding of the packet capture feature, see

“Packet Capture Overview” on page 254.

Configuring Packet Capture with a Configuration Editor

To configure packet capture on a Services Router, you must perform the following tasks marked (Required):

Enabling Packet Capture (Required) on page 257

Configuring Packet Capture on an Interface (Required) on page 259

Configuring a Firewall Filter for Packet Capture (Optional) on page 259

Disabling Packet Capture on page 261

Deleting Packet Capture Files on page 261

Enabling Packet Capture (Required)

2.

3.

To enable packet capture on the router:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 134 on page 258.

Go on to “Configuring Packet Capture on an Interface (Required)” on page 259.

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Table 134: Enabling Packet Capture

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Forwarding options level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Forwarding options, click

Configure or Edit.

3.

Next to Scripts, click Configure or

Edit.

4.

Next to Commits, click Configure or

Edit.

From the [edit] hierarchy level, enter edit forwarding-options

In the configuration editor hierarchy, select Forwarding options.

Specify in bytes the maximum size of each packet to capture in each file—for example, 500. The range is between 68 and 1500, and the default is 68 bytes.

1.

From the Sampling or packet capture list, select Packet capture.

2.

Next to Packet capture, click

Configure.

3.

In the Maximum capture size box, type 500.

Enter set packet-capture maximum-capture-size

500

Specify the target filename for the packet capture file—for example, pcap-file . For each physical interface, the interface name is automatically suffixed to the filename—for example, pcap-file.fe-0.0.1.

In the Filename box, type pcap-file.

(See the interface naming conventions in the J-series Services

Router Basic LAN and WAN Access

Configuration Guide.)

Specify the maximum number of files to capture—for example, 100. The range is between 2 and 10,000, and the default is 10 files.

In the Files box, type 100.

Specify the maximum size of each file in bytes—for example, 1024. The range is between 1,024 and

104,857,600, and the default is

512,000 bytes.

In the Size box, type 1024.

Specify if all users have permission to read the packet capture files.

1.

Next to World readable, select Yes.

2.

Click OK.

Enter set packet-capture file filename pcap-file

Enter set packet-capture file files 100

Enter set packet-capture file size 1024

Enter set packet-capture file world-readable

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Configuring Packet Capture on an Interface (Required)

3.

4.

To capture all transit and host-bound packets on an interface and specify the direction of the traffic to capture—inbound, outbound, or both:

1.

2.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 135 on page 259.

If you are finished configuring the router, commit the configuration.

Go on to one of the following procedures:

To configure a firewall filter, see “Configuring a Firewall Filter for Packet

Capture (Optional)” on page 259.

To check the configuration, see “Verifying Packet Capture” on page 263.

Table 135: Configuring Packet Capture on an Interface

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Interfaces level in the configuration hierarchy, and select an interface for packet capture—for example, fe-0/0/1.

(See the interface naming conventions in the J-series Services

Router Basic LAN and WAN Access

Configuration Guide.)

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Interfaces, click Configure or

Edit.

3.

In the Interface name box, click

fe-0/0/1.

From the [edit] hierarchy level, enter edit interfaces fe-0/0/1

Configure the direction of the traffic for which you are enabling packet capture on the logical interface—for example, inbound and outbound.

1.

In the Interface unit number box, click 0.

2.

Next to Inet, select Yes, and click

Edit.

3.

Next to Sampling, click Configure.

4.

Next to Input, select Yes.

5.

Next to Output, select Yes.

6.

Click OK until you return to the

Interface page.

Enter set unit 0 family inet sampling input output

NOTE: Packets originating from the host router are not captured unless you have configured and applied a firewall filter on the interface in the output direction.

Configuring a Firewall Filter for Packet Capture (Optional)

To configure a firewall filter and apply it to the logical interface:

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2.

3.

4.

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 136 on page 260.

If you are finished configuring the router, commit the configuration.

To check the configuration, see “Verifying Packet Capture” on page 263.

Table 136: Configuring a Firewall Filter for Packet Capture

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Firewall level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Firewall, click Configure or

Edit.

From the [edit] hierarchy level, enter edit firewall

Define a firewall filter dest-all and a filter term—for example, dest-term —to capture packets with a particular destination address—for example, 192.168.1.1/32.

1.

Next to Filter, click Add new entry.

2.

In the filter name box, type dest-all.

3.

Next to Term, click Add new entry.

4.

In the Rule name box, type dest-term.

5.

Next to From, click Configure.

6.

Next to Destination address, click

Add new entry.

7.

In the Address box, type

192.168.1.1/32

.

8.

Click OK until you return to the

Configuration page.

Set the filter and term name, and define the match condition and its action.

set firewall filter dest-all term dest-term from destination-address 192.168.1.1/32 set firewall filter dest-all term dest-term then sample accept

Navigate to the Interfaces level in the configuration hierarchy.

In the configuration editor hierarchy, select Interfaces.

Apply the dest-all filter to all the outgoing packets on the interface—for example, fe-0/0/1.0.

(See the interface naming conventions in the J-series Services

Router Basic LAN and WAN Access

Configuration Guide.)

1.

In the Interface name box, click

fe-0/0/1.

2.

In the Interface unit number box, click 0.

3.

Next to Inet, select Yes, and click

Edit.

4.

Next to Filter, click Configure.

5.

In the Output box, type dest-all.

6.

Click OK until you return to the

Interfaces page.

Enter set interfaces fe-0/0/1 unit 0 family inet filter output dest-all

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NOTE: If you apply a firewall filter on the loopback interface, it affects all traffic to and from the Routing Engine. If the firewall filter has a sample

action, packets to and from the Routing Engine are sampled. If packet capture is enabled, then packets to and from the Routing Engine are captured in the files created for the input and output interfaces.

Disabling Packet Capture

You must disable packet capture before opening the packet capture file for analysis or transferring the file to an external device. Disabling packet capture ensures that the internal file buffer is flushed and all the captured packets are written to the file.

2.

3.

To disable packet capture:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 137 on page 261.

If you are finished configuring the router, commit the configuration.

Table 137: Disabling Packet Capture

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Forwarding options level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and Edit>Edit

Configuration.

2.

Next to Forwarding options, click

Configure or Edit.

From the [edit] hierarchy level, enter edit forwarding-options

Disable packet capture.

1.

Next to Packet capture, click Edit.

2.

Next to Disable, select Yes.

3.

Click OK until you return to the

Configuration page.

Enter set packet-capture disable.

Deleting Packet Capture Files

Deleting packet capture files from the /var/tmp directory only temporarily removes the packet capture files. Packet capture files for the interface are automatically created again the next time a packet capture configuration change is committed. You must follow the procedure given in this section to delete packet capture files.

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To delete a packet capture file:

1.

Disable packet capture following the steps in “Disabling Packet

Capture” on page 261.

2.

Using the CLI, delete the packet capture file for the interface: a.

From CLI operational mode, access the local UNIX shell: user@host> start shell

% b.

Navigate to the directory where packet capture files are stored:

% cd /var/tmp

% c.

Delete the packet capture file for the interface—for example, pcap-file.fe.0.0.0

:

% rm pcap-file.fe.0.0.0

% d.

Return to the CLI operational mode:

% exit user@host>

3.

4.

Reenable packet capture following the steps in “Enabling Packet Capture

(Required)” on page 257.

Commit the configuration.

Changing Encapsulation on Interfaces with Packet Capture Configured

Before modifying the encapsulation on a Services Router interface that is configured for packet capture, you must disable packet capture and rename the latest packet capture file. Otherwise, packet capture saves the packets with different encapsulations in the same packet capture file. Packet files containing packets with different encapsulations are not useful, because packet analyzer tools like tcpdump cannot analyze such files.

After modifying the encapsulation, you can safely reenable packet capture on the router.

2.

3.

To change the encapsulation on packet capture-configured interfaces:

1.

Disable packet capture following the steps in “Disabling Packet

Capture” on page 261.

Commit the configuration.

Using the CLI, rename the latest packet capture file on which you are changing the encapsulation, with the

.chdsl

extension: a.

From CLI operational mode, access the local UNIX shell:

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Chapter 13: Configuring Packet Capture user@host> start shell

% b.

Navigate to the directory where packet capture files are stored:

% cd /var/tmp

% c.

Rename the latest packet capture file for the interface on which you are changing the encapsulation—for example, fe.0.0.0

:

% mv pcap-file.fe.0.0.0 pcap-file.fe.0.0.0.chdsl

% d.

Return to the CLI operational mode:

% exit user@host>

4.

Change the encapsulation on the interface using the J-Web or CLI configuration editor.

5.

6.

7.

See instructions for configuring interfaces in the J-series Services Router Basic

LAN and WAN Access Configuration Guide.

Commit the configuration.

Reenable packet capture following the steps in “Enabling Packet Capture

(Required)” on page 257.

Commit the configuration.

Verifying Packet Capture

To verify packet capture, perform these tasks:

Displaying a Packet Capture Configuration on page 263

Displaying a Firewall Filter for Packet Capture Configuration on page 264

Verifying Captured Packets on page 264

Displaying a Packet Capture Configuration

Purpose

Verify the packet capture configuration.

Action

From the J-Web interface, select

Configuration>View and Edit>View Configuration Text. Alternatively, from configuration mode in the CLI, enter the show forwarding-options command.

[edit] user@host# show forwarding-options packet-capture { file filename pcap-file files 100 size 1024; maximum-capture-size 500;

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}

Meaning

Verify that the output shows the intended file configuration for capturing packets.

Related Topics

For more information about the format of a configuration file, see the information about viewing configuration text in the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

Displaying a Firewall Filter for Packet Capture Configuration

Purpose

Verify the firewall filter for packet capture configuration.

Action

From the J-Web interface, select

Configuration>View and Edit>View Configuration Text. Alternatively, from configuration mode in the CLI, enter the show firewall filter dest-all

command.

}

[edit] user@host# show firewall filter dest-all term dest-term { from { destination-address 192.168.1.1/32;

}

} then { sample; accept;

Meaning

Verify that the output shows the intended configuration of the firewall filter for capturing packets sent to the destination address 192.168.1.1/32.

Related Topics

For more information about the format of a configuration file, see the information about viewing configuration text in the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

Verifying Captured Packets

Purpose

Verify that the packet capture file is stored under the

/var/tmp

directory and the packets can be analyzed offline.

Action

Take the following actions:

Disable packet capture. See “Disabling Packet Capture” on page 261.

Perform these steps to transfer a packet capture file (for example,

126b.fe-0.0.1

), to a server where you have installed packet analyzer tools (for example, tools-server

), using FTP.

1.

From the CLI configuration mode, connect to tools-server using FTP: user@host# run ftp tools-server

Connected to tools-server.mydomain.net

220 tools-server.mydomain.net FTP server (Version 6.00LS) ready

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Name (tools-server:user):remoteuser

331 Password required for remoteuser.

Password:

230 User remoteuser logged in.

Remote system type is UNIX.

Using binary mode to transfer files.

ftp>

2.

Navigate to the directory where packet capture files are stored on the router: ftp> lcd /var/tmp

Local directory now /cf/var/tmp

3.

Copy the packet capture file that you want to analyze—for example,

126b.fe-0.0.1

, to the server: ftp> put 126b.fe-0.0.1

local: 126b.fe-0.0.1 remote: 126b.fe-0.0.1

200 PORT command successful.

150 Opening BINARY mode data connection for '126b.fe-0.0.1'.

100% 1476 00:00 ETA

226 Transfer complete.

1476 bytes sent in 0.01 seconds (142.42 KB/s)

4.

Return to the CLI configuration mode: ftp> bye

221 Goodbye.

[edit] user@host#

Open the packet capture file on the server with tcpdump or any packet analyzer that supports libpcap format.

root@server% tcpdump -r 126b.fe-0.0.1 -xevvvv

01:12:36.279769 Out 0:5:85:c4:e3:d1 > 0:5:85:c8:f6:d1, ethertype IPv4 (0x0800), length 98: (tos 0x0, ttl 64, id 33133, offset 0, flags [none], proto: ICMP (1),

length: 84) 14.1.1.1 > 15.1.1.1: ICMP echo request seq 0, length 64

0005 85c8 f6d1 0005 85c4 e3d1 0800 4500

0054 816d 0000 4001 da38 0e01 0101 0f01

0101 0800 3c5a 981e 0000 8b5d 4543 51e6

0100 aaaa aaaa aaaa aaaa aaaa aaaa aaaa

aaaa aaaa 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

0000

01:12:36.279793 Out 0:5:85:c8:f6:d1 > 0:5:85:c4:e3:d1, ethertype IPv4 (0x0800), length 98: (tos 0x0, ttl 63, id 41227, offset 0, flags [none], proto: ICMP (1),

length: 84) 15.1.1.1 > 14.1.1.1: ICMP echo reply seq 0, length 64

0005 85c4 e3d1 0005 85c8 f6d1 0800 4500

0054 a10b 0000 3f01 bb9a 0f01 0101 0e01

0101 0000 445a 981e 0000 8b5d 4543 51e6

0100 aaaa aaaa aaaa aaaa aaaa aaaa aaaa

aaaa aaaa 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

0000 root@server%

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Meaning

Verify that the output shows the intended packets.

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Chapter 14

Configuring RPM Probes

J-series Services Routers support a tool that allows network operators and their customers to accurately measure the performance between two network endpoints.

With the real-time performance monitoring (RPM) feature, you configure and send probes to a specified target and monitor the analyzed results to determine packet loss, round-trip time, and jitter.

This chapter contains the following topics. For more information about RPM, see the

JUNOS Services Interfaces Configuration Guide.

RPM Terms on page 267

RPM Overview on page 268

Before You Begin on page 271

Configuring RPM with Quick Configuration on page 271

Configuring RPM with a Configuration Editor on page 276

Verifying an RPM Configuration on page 285

RPM Terms

Before configuring and monitoring RPM on J-series Services Routers, become familiar

with the terms defined in Table 138 on page 267.

Table 138: RPM Terms

Term

egress ingress jitter probe probe interval real-time performance monitoring (RPM)

Definition

Outbound. Characterizing packets exiting a Services Router.

Inbound. Characterizing packets entering a Services Router.

Difference in relative transmit time between two consecutive packets in a stream, which can cause quality degradation in some real-time applications such as voice over IP (VoIP) and video.

An action taken or an object used to learn something about the state of the network. Real-time performance monitoring (RPM) uses several types of requests to probe a network.

Time, in seconds, between probe packets.

Monitoring tool that measures the performance of a network between two endpoints by collecting statistics on packet loss, round-trip time, and jitter.

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Table 138: RPM Terms (continued)

Term

RPM target

RPM test test interval

Definition

Remote network endpoint, identified by an IP address or URL, to which the Services Router sends a real-time performance monitoring (RPM) probe.

A collection of real-time performance monitoring (RPM) probes sent out at regular intervals.

Time, in seconds, between RPM tests.

RPM Overview

Real-time performance monitoring (RPM) allows you to perform service-level monitoring. When RPM is configured on a Services Router, the router calculates network performance based on packet response time, jitter, and packet loss. These values are gathered by Hypertext Transfer Protocol (HTTP) GET requests, Internet

Control Message Protocol (ICMP) requests, and TCP and UDP requests, depending on the configuration.

This section contains the following topics:

RPM Probes on page 268

RPM Tests on page 269

Probe and Test Intervals on page 269

Jitter Measurement with Hardware Timestamping on page 269

RPM Statistics on page 270

RPM Thresholds and Traps on page 271

RPM for BGP Monitoring on page 271

RPM Probes

You gather RPM statistics by sending out probes to a specified probe target, identified by an IP address or URL. When the target receives the probe, it generates responses, which are received by the Services Router. By analyzing the transit times to and from the remote server, the Services Router can determine network performance statistics.

The Services Router sends out the following probe types:

HTTP GET request at a target URL

HTTP GET request for metadata at a target URL

ICMP echo request to a target address (the default)

ICMP timestamp request to a target address

UDP ping packets to a target device

UDP timestamp requests to a target address

TCP ping packets to a target device

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Chapter 14: Configuring RPM Probes

UDP and TCP probe types require that the remote server be configured as an RPM receiver so that it generates responses to the probes.

RPM Tests

Each probed target is monitored over the course of a test. A test represents a collection of probes, sent out at regular intervals, as defined in the configuration. Statistics are then returned for each test. Because a test is a collection of probes that have been monitored over some amount of time, test statistics such as standard deviation and jitter can be calculated and included with the average probe statistics.

Probe and Test Intervals

Within a test, RPM probes are sent at regular intervals, configured in seconds. When the total number of probes has been sent and the corresponding responses received, the test is complete. You can manually set the probe interval for each test to control how the RPM test is conducted.

After all the probes for a particular test have been sent, the test begins again. The time between tests is the test interval. You can manually set the test interval to tune

RPM performance.

Jitter Measurement with Hardware Timestamping

Jitter is the difference in relative transit time between two consecutive probes.

You can timestamp the following RPM probes to improve the measurement of latency or jitter:

ICMP ping

ICMP ping timestamp

UDP ping

UDP ping timestamp

NOTE: The Services Router supports hardware timestamping of UDP ping and UDP ping timestamp RPM probes only if the destination port is UDP-ECHO (port 7).

Timestamping takes place during the forwarding process of the Services Router originating the probe (the RPM client), but not on the remote router that is the target of the probe (the RPM server).

The supported encapsulations on a Services Router for timestamping are Ethernet including VLAN, synchronous PPP, and Frame Relay. The only logical interface supported is an lt services interface.

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RPM Statistics

At the end of each test, the Services Router collects the statistics for packet round-trip time, packet inbound and outbound times (for ICMP timestamp probes only), and

probe loss shown in Table 139 on page 270.

Table 139: RPM Statistics

RPM Statistics

Round-Trip Times

Minimum round-trip time

Description

Maximum round-trip time

Average round-trip time

Standard deviation round-trip time

Jitter

Shortest round-trip time from the Services Router to the remote server, as measured over the course of the test

Longest round-trip time from the Services Router to the remote server, as measured over the course of the test

Average round-trip time from the Services Router to the remote server, as measured over the course of the test

Standard deviation of the round-trip times from the Services Router to the remote server, as measured over the course of the test

Difference between the maximum and minimum round-trip times, as measured over the course of the test

Inbound and Outbound Times (ICMP Timestamp Probes Only)

Minimum egress time Shortest one-way time from the Services Router to the remote server, as measured over the course of the test

Maximum ingress time Shortest one-way time from the remote server to the Services Router, as measured over the course of the test

Average egress time

Average ingress time

Standard deviation egress time

Standard deviation ingress time

Average one-way time from the Services Router to the remote server, as measured over the course of the test

Average one-way time from the remote server to the Services Router, as measured over the course of the test

Standard deviation of the one-way times from the Services Router to the remote server, as measured over the course of the test

Standard deviation of the one-way times from the remote server to the Services

Router, as measured over the course of the test

Egress jitter

Ingress jitter

Difference between the maximum and minimum outbound times, as measured over the course of the test

Difference between the maximum and minimum inbound times, as measured over the course of the test

Probe Counts

Probes sent

Probe responses received

Total number of probes sent over the course of the test

Total number of probe responses received over the course of the test

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RPM Overview

Chapter 14: Configuring RPM Probes

Table 139: RPM Statistics (continued)

RPM Statistics

Loss percentage

Description

Percentage of probes sent for which a response was not received

RPM Thresholds and Traps

You can configure RPM threshold values for the round-trip times, ingress (inbound) times, and egress (outbound) times that are measured for each probe, as well as for the standard deviation and jitter values that are measured for each test. Additionally, you can configure threshold values for the number of successive lost probes within a test and the total number of lost probes within a test.

If the result of a probe or test exceeds any threshold, the Services Router generates a system log message and sends any Simple Network Management Protocol (SNMP) notifications (traps) that you have configured.

RPM for BGP Monitoring

When managing peering networks that are connected using Border Gateway Protocol

(BGP), you might need to find out if a path exists between the Services Router and its configured BGP neighbors. You can ping each BGP neighbor manually to determine the connection status, but this method is not practical when the Services Router has a large number of BGP neighbors configured.

In the Services Router, you can configure RPM probes to monitor the BGP neighbors and determine if they are active.

For BGP configuration information, see the J-series Services Router Basic LAN and

WAN Access Configuration Guide.

Before You Begin

Before you begin configuring RPM, complete the following tasks:

Establish basic connectivity. See the Getting Started Guide for your router.

Configure network interfaces. See the J-series Services Router Basic LAN and WAN

Access Configuration Guide.

Configure SNMP. See “Configuring SNMP for Network Management” on page 47.

Configuring RPM with Quick Configuration

J-Web Quick Configuration allows you to configure real-time performance monitoring

(RPM) parameters. Figure 26 on page 272 shows the main Quick Configuration page for RPM. Figure 27 on page 272 shows the probe test Quick Configuration page for

RPM.

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Figure 26: Main Quick Configuration Page for RPM

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Figure 27: Probe Test Quick Configuration Page for RPM

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"\\teamsite1\default\main\TechPubsWorkInProgress\STAGING\images\".

To configure RPM parameters with Quick Configuration:

1.

2.

In the J-Web interface, select Configuration>Quick Configuration>Realtime

Performance Monitoring.

Enter information into the Quick Configuration page for RPM, as described in

Table 140 on page 272.

3.

From the main RPM Quick Configuration page, click one of the following buttons:

To apply the configuration and stay on the Quick Configuration RPM page, click Apply.

To apply the configuration and return to the Quick Configuration main page, click OK.

To cancel your entries and return to the Quick Configuration RPM page, click

Cancel.

4.

To check the configuration, see “Verifying an RPM Configuration” on page 285.

Table 140: RPM Quick Configuration Summary

Field Function Your Action

Performance Probe Owners

Owner Name

(required)

Identifies an RPM owner for which one or more RPM tests are configured. In most implementations, the owner name identifies a network on which a set of tests is being run (a particular customer, for example).

Type the name of the RPM owner.

Identification

Test name (required) Uniquely identifies the RPM test

Target (Address or

URL) (required)

IP address or URL of probe target

Source Address Explicitly configured IP address to be used as the probe source address

Type the name of the RPM test.

Type the IP address, in dotted decimal notation, or the URL of the probe target. If the target is a URL, type a fully formed URL that includes http://.

Type the source address to be used for the probe. If the source IP address is not one of the router's assigned addresses, the packet uses the outgoing interface's address as its source.

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Chapter 14: Configuring RPM Probes

Table 140: RPM Quick Configuration Summary (continued)

Field

Routing Instance

History Size

Function

Particular routing instance over which the probe is sent

Number of probe results saved in the probe history

Your Action

Type the routing instance name. The routing instance applies only to probes of type icmp and icmp-timestamp. The default routing instance is inet.0.

Type a number between 0 and 255. The default history size is 50 probes.

Request Information

Probe Type

(required)

Specifies the type of probe to send as part of the test.

Select the desired probe type from the list:

http-get http-get-metadata icmp-ping icmp-ping-timestamp tcp-ping udp-ping

Interval

Test Interval

(required)

Probe Count

Destination Port

DSCP Bits

Data Size

Data Fill

Sets the wait time (in seconds) between each probe transmission

Sets the wait time (in seconds) between tests.

Type a number between 1 and 255 (seconds).

Type a number between 0 and 86400

(seconds).

Type a number between 1 and 15.

Sets the total number of probes to be sent for each test.

Specifies the TCP or UDP port to which probes are sent.

To use TCP or UDP probes, you must configure the remote server as a probe receiver. Both the probe server (Services Router) and the remote server must be Juniper Networks routers configured to receive and transmit RPM probes on the same TCP or UDP port.

Type the number 7—a standard TCP or UDP port number—or a port number from 49152 through 65535.

Specifies the Differentiated Services code point (DSCP) bits. This value must be a valid 6–bit pattern. The default is 000000.

Type a valid 6–bit pattern.

For information about DSCPs and their use within class-of-service (CoS) features, see the J-series Services

Router Advanced WAN Access Configuration Guide.

Specifies the size of the data portion of the ICMP probes.

Type a size (in bytes) between 0 and 65507.

Specifies the contents of the data portion of the ICMP probes.

Type a hexadecimal value between 1 and

800h to use as the contents of the ICMP probe data.

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Table 140: RPM Quick Configuration Summary (continued)

Field

Hardware

Timestamp

Function Your Action

Enables timestamping of RPM probe messages. On

J-series Services Routers you can timestamp the following RPM probes to improve the measurement of latency or jitter:

ICMP ping

ICMP ping timestamp

UDP ping—destination port UDP-ECHO (port 7) only

UDP ping timestamp—destination port

UDP-ECHO (port 7) only

To enable timestamping, select the check box.

Maximum Probe Thresholds

Successive Lost

Probes

Sets the total number of probes that must be lost successively to trigger a probe failure and generate a system log message.

Type a number between 0 and 15.

Lost Probes Sets the total number of probes that must be lost to trigger a probe failure and generate a system log message.

Type a number between 0 and 15.

Round Trip Time

Jitter

Sets the total round-trip time (in microseconds), from the Services Router to the remote server, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Sets the total jitter (in microseconds), for a test, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Standard Deviation

Egress Time

Ingress Time

Jitter Egress Time

Jitter Ingress Time

Egress Standard

Deviation

Sets the maximum allowable standard deviation (in microseconds) for a test, which, if exceeded, triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Sets the total one-way time (in microseconds), from the Services Router to the remote server, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Sets the total one-way time (in microseconds), from the remote server to the Services Router, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds)

Sets the total outbound-time jitter (in microseconds), for a test, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds)

Sets the total inbound-time jitter (in microseconds), for a test, that triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Sets the maximum allowable standard deviation of outbound times (in microseconds) for a test, which, if exceeded, triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

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Table 140: RPM Quick Configuration Summary (continued)

Field

Ingress Standard

Deviation

Function Your Action

Sets the maximum allowable standard deviation of inbound times (in microseconds) for a test, which, if exceeded, triggers a probe failure and generates a system log message.

Type a number between 0 and 60,000,000

(microseconds).

Traps

Egress Jitter

Exceeded

Generates SNMP traps when the threshold for jitter in outbound time is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Egress Standard

Deviation Exceeded

Generates SNMP traps when the threshold for standard deviation in outbound times is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Egress Time

Exceeded

Ingress Jitter

Exceeded

Generates SNMP traps when the threshold for maximum outbound time is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Generates SNMP traps when the threshold for jitter in inbound time is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Ingress Standard

Deviation Exceeded

Generates SNMP traps when the threshold for standard deviation in inbound times is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Ingress Time

Exceeded

Generates traps when the threshold for maximum inbound time is exceeded.

Jitter Exceeded

Probe Failure

Generates traps when the threshold for jitter in round-trip time is exceeded.

Generates traps when the threshold for the number of successive lost probes is reached.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

RTT Exceeded Generates traps when the threshold for maximum round-trip time is exceeded.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

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Table 140: RPM Quick Configuration Summary (continued)

Field

Standard Deviation

Exceeded

Test Completion

Function

Generates traps when the threshold for standard deviation in round-trip times is exceeded.

Generates traps when a test is completed.

Your Action

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Test Failure Generates traps when the threshold for the total number of lost probes is reached.

To enable SNMP traps for this condition, select the check box.

To disable SNMP traps, clear the check box.

Performance Probe Server

TCP Probe Server Specifies the port on which the Services Router is to receive and transmit TCP probes.

UDP Probe Server Specifies the port on which the Services Router is to receive and transmit UDP probes.

Type the number 7—a standard TCP or UDP port number—or a port number from 49152 through 65535.

Type the number 7—a standard TCP or UDP port number—or a port number from 49152 through 65535.

Configuring RPM with a Configuration Editor

To configure the Services Router to perform real-time performance tests, you perform the following tasks. For information about using the J-Web and CLI configuration editors, see the J-series Services Router Basic LAN and WAN Access Configuration Guide.

Configuring Basic RPM Probes on page 276

Configuring TCP and UDP Probes on page 279

Tuning RPM Probes on page 282

Configuring RPM Probes to Monitor BGP Neighbors on page 283

Configuring Basic RPM Probes

To configure basic RPM probes, you must configure the probe owner, the test, and the specific parameters of the RPM probe.

For ICMP ping, ICMP ping timestamp, UDP ping, and UDP ping timestamp probes, you can also set a timestamp to improve the measurement of latency or jitter. The probe is timestamped by the router originating the probe (the RPM client).

In this sample use of RPM, basic probes are configured for two customers: Customer A and Customer B. The probe for Customer A uses ICMP timestamp packets and sets

RPM thresholds and corresponding SNMP traps to catch lengthy inbound times. The

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Chapter 14: Configuring RPM Probes probe for Customer B uses HTTP packets and sets thresholds and corresponding

SNMP traps to catch excessive lost probes. To configure these RPM probes:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

4.

Perform the configuration tasks described in Table 141 on page 277.

If you are finished configuring the network, commit the configuration.

Go on to one of the following procedures:

To configure a TCP or UDP probe, see “Configuring TCP and UDP

Probes” on page 279.

To tune a probe, see “Tuning RPM Probes” on page 282.

To check the configuration, see “Verifying an RPM Configuration” on page 285.

Table 141: Configuring Basic RPM Probes

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Services>RPM level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box.

4.

Click Configure.

From the [edit] hierarchy level, enter edit services rpm

Configure the RPM owners customerA and customerB.

1.

In the Probe box, click Add new

entry.

2.

In the Owner box, type customerA.

3.

Click OK.

4.

Repeat the previous steps and add an RPM probe owner for customerB

.

1.

Enter set probe customerA

2.

Enter set probe customerB

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Table 141: Configuring Basic RPM Probes (continued)

Task J-Web Configuration Editor

Configure the RPM test icmp-test for the

RPM owner customerA.

The sample RPM test is an ICMP probe with a test interval (probe frequency) of

15 seconds, a probe type of icmp-ping-timestamp

, a probe timestamp, and a target address of 192.178.16.5.

1.

On the Rpm page, select

customerA.

2.

In the Test box, click Add new

entry

3.

In the Name box, type icmp-test.

4.

In the Test interval box, type 15.

5.

In the Probe type box, select

icmp-ping-timestamp.

6.

Select the Hardware timestamp check box.

7.

In the Target box, select the Yes check box, and click Configure.

8.

In the Target type box, select

Address.

9.

In the Address box, type

192.178.16.5

.

10.

Click OK.

CLI Configuration Editor

1.

From the [edit] hierarchy level, enter edit services rpm probe customerA

2.

Enter set test icmp-test probe-frequency 15

3.

Enter set test icmp-test probe-type icmp-ping-timestamp

4.

Enter set test icmp-test hardware-timestamp

5.

Enter set test icmp-test target address

192.178.16.5

Configure RPM thresholds and corresponding SNMP traps to catch ingress (inbound) times greater than

3000 microseconds.

1.

On the Probe page, select

icmp-test.

2.

In the Thresholds box, select the

Yes check box, and click

Configure.

3.

In the Ingress time box, type 3000.

4.

Click OK.

5.

In the Traps box, click Add new

entry.

6.

In the Value box, select

ingress-time-exceeded.

7.

Click OK.

1.

Enter set probe customerA test icmp-test thresholds ingress-time 3000

2.

Enter set probe customerA test icmp-test traps ingress-time-exceeded

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Table 141: Configuring Basic RPM Probes (continued)

Task J-Web Configuration Editor

Configure the RPM test http-test for the

RPM owner customerB.

The sample RPM test is an HTTP probe with a test interval (probe frequency) of

30 seconds, a probe type of http-get, and a target URL of http://customerB.net.

1.

On the Rpm page, select

customerB.

2.

In the Test box, click Add new

entry.

3.

In the Name box, type http-test.

4.

In the Test interval box, type 30.

5.

In the Probe type box, select http-get .

6.

In the Target box, select the Yes check box, and click Configure.

7.

In the Target type box, select Url.

8.

In the Url box, type http://customerB.net

.

9.

Click OK.

CLI Configuration Editor

1.

From the [edit] hierarchy level, enter edit services rpm probe customerB

2.

Enter set test http-test probe-frequency 30

3.

Enter set test http-test probe-type http-get

4.

Enter set test http-test target url http://customerB.net

Configure RPM thresholds and corresponding SNMP traps to catch 3 or more successive lost probes and total lost probes of 10 or more.

1.

On the Probe page, select http-test.

2.

In the Thresholds box, select the

Yes check box, and click

Configure.

3.

In the Successive loss box, type 3.

4.

In the Total loss box, type 10.

5.

Click OK.

6.

In the Traps box, click Add new

entry.

7.

In the Value box, select

probe-failure.

8.

Click OK.

9.

In the Traps box, click Add new

entry.

10.

In the Value box, select test-failure.

11.

Click OK.

1.

Enter set probe customerB test icmp-test thresholds successive-loss 3

2.

Enter set probe customerB test icmp-test thresholds total-loss 10

3.

Enter set probe customerB test icmp-test traps probe-failure

4.

Enter set probe customerB test icmp-test traps test-failure

Configuring TCP and UDP Probes

To configure RPM using TCP and UDP probes, in addition to the basic RPM properties, you must configure both the host Services Router and the remote Services Router to act as TCP and UDP servers.

If you are using class of service (CoS) and want to classify probes, you must also set a destination interface. The destination interface is the output interface for sending

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J-series™ Services Router Administration Guide packets to the forwarding plane. Classified packets are sent to the output queue on the output interface specified by the CoS scheduler map configured on the interface.

For information about CoS, see the J-series Services Router Advanced WAN Access

Configuration Guide.

CAUTION: Use probe classification with caution, because improper configuration can cause packets to be dropped.

The destination interface must support looping of probe packets to an input interface without adding any encapsulation. On a Services Router, the destination interface must be an lt services interface.

In this sample use of RPM, a probe is configured for one customer: Customer C. The probe for Customer C uses TCP packets. The remote router is configured as an RPM server for both TCP and UDP packets, using an lt services interface as the destination interface, and ports 50000 and 50037, respectively. Router A is the host router in this example, and Router B is the remote router. To configure this RPM probe:

1.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

2.

3.

4.

Perform the configuration tasks described in Table 142 on page 280.

If you are finished configuring the network, commit the configuration.

Go on to one of the following procedures:

To tune a probe, see “Tuning RPM Probes” on page 282.

To check the configuration, see “Verifying an RPM Configuration” on page 285.

Table 142: Configuring TCP and UDP Probes

Task J-Web Configuration Editor CLI Configuration Editor

Router A Configuration

Navigate to the Services>RPM level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box.

4.

Click Configure.

From the [edit] hierarchy level, enter edit services rpm

Configure the RPM owner customerC.

1.

In the Probe box, click Add new

entry.

2.

In the Owner box, type customerC.

3.

Click OK.

Enter set probe customerC

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Table 142: Configuring TCP and UDP Probes (continued)

Task J-Web Configuration Editor

Configure the RPM test tcp-test for the

RPM owner customerC.

The sample RPM test is a TCP probe with a test interval (probe frequency) of

5

, a probe type of tcp-ping, and a target address of 192.162.45.6.

1.

On the Rpm page, select

customerC.

2.

In the Test box, click Add new

entry.

3.

In the Name box, type tcp-test.

4.

In the Test interval box, type 5.

5.

In the Probe type box, select

tcp-ping.

6.

In the Target box, select the Yes check box, and click Configure.

7.

In the Target type box, select

Address.

8.

In the Address box, type

192.162.45.6

.

9.

Click OK.

CLI Configuration Editor

1.

From the [edit] hierarchy level, enter edit services rpm probe customerC

2.

Enter set test tcp-test probe-frequency 5

3.

Enter set test tcp-test probe-type tcp-ping

4.

Enter set test tcp-test target address

192.162.45.6

Configure the destination interface.

NOTE: On Services Routers the destination interface must be an lt services interface.

In the Destination interface box, type lt-0/0/0

Enter set test tcp-test destination-interface lt-0/0/0

Configure port 50000 as the TCP port to which the RPM probes are sent.

In the Destination port box, type 50000.

Enter set test tcp-test destination-port 50000

Router B Configuration

Navigate to the Services>RPM level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box.

4.

Click Configure.

From the [edit] hierarchy level, enter edit services rpm

Configure Router B to act as a TCP server, using port 50000 to send and receive TCP probes.

1.

Next to Probe server, click

Configure.

2.

In the Tcp box, click Configure.

3.

In the Port box, type 50000.

4.

Click OK.

Enter set probe-server tcp port 50000

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Table 142: Configuring TCP and UDP Probes (continued)

Task

Configure Router B to act as a UDP server, using port 50037 to send and receive UDP probes.

J-Web Configuration Editor

1.

Next to Probe server, click Edit.

2.

In the Udp box, click Configure.

3.

In the Port box, type 50037.

4.

Click OK.

CLI Configuration Editor

Enter set probe-server udp port 50037

Tuning RPM Probes

After configuring an RPM probe, you can set parameters to control probe functions, such as the interval between probes, the total number of concurrent probes that a system can handle, and the source address used for each probe packet. This example

tunes the ICMP probe set for customer A in “Configuring Basic RPM

Probes” on page 276.

3.

4.

To configure tune RPM probes:

1.

Perform the configuration tasks described in Table 141 on page 277.

2.

5.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 143 on page 282.

If you are finished configuring the network, commit the configuration.

To check the configuration, see “Verifying an RPM Configuration” on page 285.

Table 143: Tuning RPM Probes

Task J-Web Configuration Editor CLI Configuration Editor

Navigate to the Services>RPM level in the configuration hierarchy.

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box.

4.

Click Edit.

From the [edit] hierarchy level, enter edit services rpm

Set the maximum number of concurrent probes allowed on the system to 10.

Access the ICMP probe of customer A.

1.

2.

In the Probe limit box, type 10.

Click OK.

Enter set probe-limit 10

1.

In the Owner box, click

CustomerA.

2.

In the Name box, click icmp-test.

From the [edit] hierarchy level, enter edit services rpm probe customerA test icmp-test

282 ■

Configuring RPM with a Configuration Editor

Chapter 14: Configuring RPM Probes

Table 143: Tuning RPM Probes (continued)

Task

Set the time between probe transmissions to 15 seconds.

J-Web Configuration Editor

In the Probe interval box, type 15.

Set the number of probes within a test to 10.

In the Probe count box, type 10.

Set the source address for each probe packet to 192.168.2.9.

If you do not explicitly configure a source address, the address on the outgoing interface through which the probe is sent is used as the source address.

1.

In the Source address box, type

192.168.2.9

.

2.

Click OK.

CLI Configuration Editor

Enter set probe-interval 15

Enter set probe-count 10

Enter set source-address 192.168.2.9

Configuring RPM Probes to Monitor BGP Neighbors

By default, the Services Router is not configured to send RPM probes to its BGP neighbors. You must configure the BGP parameters under RPM configuration to send

RPM probes to BGP neighbors.

You can also direct the probes to a particular group of BGP neighbors.

This section contains the following topics:

Configuring RPM Probes for BGP Monitoring on page 283

Directing RPM Probes to Select BGP Routers on page 285

Configuring RPM Probes for BGP Monitoring

This sample use of RPM for BGP monitoring uses a TCP probe. To use TCP or UDP probes, you must configure both the probe server (Services Router) and the probe receiver (the remote Services Router) to transmit and receive RPM probes on the same TCP or UDP port. The sample probe uses TCP port 50000.

2.

3.

To configure RPM probes on a Services Router to monitor BGP neighbors with a configuration editor:

1.

4.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 144 on page 284.

If you are finished configuring the router, commit the configuration.

Go on to one of the following tasks:

To send probes to specific routers, see “Directing RPM Probes to Select BGP

Routers” on page 285.

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To check the configuration, see “Verifying an RPM Configuration” on page 285.

Table 144: Configuring RPM Probes to Monitor BGP Neighbors

Task

Navigate to the Services>RPM>BGP level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box and click Configure or Edit.

4.

Next to Bgp, click Configure.

From the [edit] hierarchy level, enter edit services rpm bgp

Specify a hexadecimal value (the range is between 1 and 2048 characters) that you want to use for the data portion of the RPM probe—for example, ABCD123.

In the Data fill box, type ABCD123.

Specify the data size of the RPM probe in bytes, a value from 0 through

65507—for example, 1024.

In the Data size box, type 1024.

Enter set data-fill ABCD123

Enter set data-size 1024

Configure port 50000 as the TCP port to which the RPM probes are sent.

In the Destination port box, type 50000.

Enter set destination-port 50000

Specify the number of probe results to be saved in the probe history—for example, 25. The range is between 0 and 255, and the default is 50.

In the History size box, type 25.

Configure the probe count—for example,

5 —and probe interval—for example, 1.

Probe count—Total number of RPM probes to be sent for each test. The range is between 1 and 15 and the default is 1.

Probe interval—Wait time (in seconds) between RPM probes. The range is between 1 and 255, and the default is 3.

1.

In the Probe count box, type 5.

2.

In the Probe interval box, type 1.

Enter set history-size 25

Enter set probe-count 5 probe-interval 1

Specify the type of probe to be sent as part of the test—tcp-ping.

NOTE: If you do not specify the probe type the default ICMP probes are sent.

In the Probe type box, select tcp-ping.

Enter set probe-type tcp-ping

Configure a value between 0 and 86400 seconds for the interval between tests—for example, 60.

1.

In the Test interval box, type 60.

2.

Click OK.

Enter set test-interval 60

284 ■

Configuring RPM with a Configuration Editor

Chapter 14: Configuring RPM Probes

Directing RPM Probes to Select BGP Routers

If a Services Router has a large number of BGP neighbors configured, you can direct

(filter) the RPM probes to a selected group of BGP neighbors rather than to all the neighbors. To identify the BGP routers to receive RPM probes, you can configure routing instances.

The sample RPM configuration in Table 145 on page 285 sends RPM probes to the

BGP neighbors in routing instance R1.

2.

3.

To direct RPM probes to select BGP neighbors:

1.

4.

Navigate to the top of the configuration hierarchy in either the J-Web or CLI configuration editor.

Perform the configuration tasks described in Table 145 on page 285.

If you are finished configuring the router, commit the configuration.

To verify the configuration, see “Verifying an RPM Configuration” on page 285.

Table 145: Directing RPM Probes to Select BGP Routers

Task

Navigate to the Services>RPM>BGP level in the configuration hierarchy.

J-Web Configuration Editor CLI Configuration Editor

1.

In the J-Web interface, select

Configuration>View and

Edit>Edit Configuration.

2.

Next to Services, click Configure or Edit.

3.

Next to Rpm, select the Yes check box and click Configure or Edit.

4.

Next to Bgp, click Configure or

Edit.

From the [edit] hierarchy level, enter edit services rpm bgp

Configure routing instance RI1 to send

RPM probes to BGP neighbors within the routing instance.

1.

Next to Routing instances, click

Add new entry.

2.

In the Routing instance name box, type RI1.

3.

Click OK.

Enter set routing-instances RI1

Verifying an RPM Configuration

To verify an RPM configuration, perform these tasks:

Verifying RPM Services on page 286

Verifying RPM Statistics on page 286

Verifying RPM Probe Servers on page 288

Verifying an RPM Configuration

■ 285

J-series™ Services Router Administration Guide

Verifying RPM Services

Purpose

Verify that the RPM configuration is within the expected values.

Action

From configuration mode in the CLI, enter the show services rpm

command.

user@host# show services rpm

probe test {

test customerA {

probe-type icmp-ping;

target address 192.178.16.5;

probe-count 15;

probe-interval 1;

hardware-timestamp;

}

test customerB {

probe-type icmp-ping-timestamp;

target address 192.178.16.5;

probe-count 15;

probe-interval 1;

hardware-timestamp;

}

test customerC {

probe-type udp-ping;

target address 192.178.16.5;

probe-count 15;

probe-interval 1;

destination-port 50000;

hardware-timestamp;

}

}

Meaning

The output shows the values that are configured for RPM on the Services Router.

Verifying RPM Statistics

Purpose

Verify that the RPM probes are functioning and that the RPM statistics are within expected values.

Action

From the J-Web interface, select Monitor>RPM. From the CLI, enter the show services rpm probe-results command.

user@host> show services rpm probe-results

Owner: customerA, Test: icmp-test

Probe type: icmp-ping-timestamp

Minimum Rtt: 312 usec, Maximum Rtt: 385 usec, Average Rtt: 331 usec,

Jitter Rtt: 73 usec, Stddev Rtt: 27 usec

Minimum egress time: 0 usec, Maximum egress time: 0 usec,

Average egress time: 0 usec, Jitter egress time: 0 usec,

Stddev egress time: 0 usec

Minimum ingress time: 0 usec, Maximum ingress time: 0 usec,

Average ingress time: 0 usec, Jitter ingress time: 0 usec,

Stddev ingress time: 0 usec

Probes sent: 5, Probes received: 5, Loss percentage: 0

Owner: customerB, Test: http-test

Target address: 192.176.17.4, Target URL: http://customerB.net,

Probe type: http-get

286 ■

Verifying RPM Services

Chapter 14: Configuring RPM Probes

Minimum Rtt: 1093 usec, Maximum Rtt: 1372 usec, Average Rtt: 1231 usec,

Jitter Rtt: 279 usec, Stddev Rtt: 114 usec

Probes sent: 3, Probes received: 3, Loss percentage: 0

Owner: Rpm-Bgp-Owner, Test: Rpm-Bgp-Test-1

Target address: 10.209.152.37, Probe type: icmp-ping, Test size: 5 probes

Routing Instance Name: LR1/RI1

Probe results:

Response received, Fri Oct 28 05:20:23 2005

Rtt: 662 usec

Results over current test:

Probes sent: 5, Probes received: 5, Loss percentage: 0

Measurement: Round trip time

Minimum: 529 usec, Maximum: 662 usec, Average: 585 usec,

Jitter: 133 usec, Stddev: 53 usec

Results over all tests:

Probes sent: 5, Probes received: 5, Loss percentage: 0

Measurement: Round trip time

Minimum: 529 usec, Maximum: 662 usec, Average: 585 usec,

Jitter: 133 usec, Stddev: 53 usec

Meaning

The output shows the probe results for the RPM tests configured on the Services

Router. Verify the following information:

Each configured test is displayed. Results are displayed in alphabetical order, sorted first by owner name and then by test name.

The round-trip times fall within the expected values for the particular test. The minimum round-trip time is displayed as Minimum Rtt , the maximum round-trip time is displayed as Maximum Rtt , and the average round-trip time is displayed as

Average Rtt

.

A high average round-trip time might mean that performances problems exist within the network. A high maximum round-trip time might result in high jitter values.

The egress (outbound) trip times fall within the expected values for the particular test. The minimum outbound time is displayed as

Minimum egress time

, the maximum outbound time is displayed as

Maximum egress time

, and the average outbound time is displayed as Average egress time .

The ingress (inbound) trip times fall within the expected values for the particular test. The minimum inbound time is displayed as Minimum ingress time , the maximum inbound time is displayed as Maximum ingress time , and the average inbound time is displayed as

Average ingress time

.

The number of probes sent and received is expected.

Lost probes might indicate packet loss through the network. Packet losses can occur if the remote server is flapping. If the RPM probe type is TCP or UDP, complete probe loss might indicate a mismatch in TCP or UDP RPM port number.

For Type , each peer is configured as the correct type (either internal or external).

Related Topics

For a complete description of show services rpm probe-results

output, see the JUNOS

System Basics and Services Command Reference.

Verifying RPM Statistics

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J-series™ Services Router Administration Guide

Verifying RPM Probe Servers

Purpose

Verify that the Services Router is configured to receive and transmit TCP and UDP

RPM probes on the correct ports.

Action

From the CLI, enter the show services rpm active-servers command.

user@host> show services rpm active-servers

Protocol: TCP, Port: 50000

Protocol: UDP, Port: 50037

Meaning

The output shows a list of the protocols and corresponding ports for which the Services

Router is configured as an RPM server.

Related Topics

For a complete description of show services rpm active-servers output, see the JUNOS

System Basics and Services Command Reference.

288 ■

Verifying RPM Probe Servers

Part 5

Index

Index on page 291

Index

■ 289

J-series™ Services Router Administration Guide

290 ■

Index

Index

Symbols

#, comments in configuration statements.................xviii

( ), in syntax descriptions..........................................xviii

.gz.jc file extension See file encryption

/cf/var/crash directory See crash files

/config directory file encryption See file encryption

snapshots for boot directories (CLI).....................189

snapshots for boot directories (J-Web)................188

/var/crash directory See crash files

/var/db/config directory See file encryption

/var/db/scripts/commit directory See commit scripts

/var/db/scripts/op directory See operation scripts

/var/log directory See system log messages See system logs

/var/sw/pkg directory

temporary files...................................................200

/var/tmp directory See temporary files

< >, in syntax descriptions......................................xviii

[ ], in configuration statements..................................xviii

{ }, in configuration statements................................xviii

| (pipe) command......................................................105

| (pipe), in syntax descriptions...................................xviii

A

access privileges

denying and allowing commands...........................7

permission bits for..................................................5

predefined..............................................................5

specifying (Quick Configuration)...........................11

accounts See template accounts; user accounts

activate system scripts commit command...................92

activate system scripts op command...........................94

active alarms See alarms, active

active routes, displaying.............................................116

adapters, for compact flash recovery.........................192

adaptive services interfaces

alarm conditions and configuration options........168

monitoring..........................................................135

Add a RADIUS Server page............................................8

field summary........................................................9

Add a TACACS+ Server page.........................................9

field summary......................................................10

Add a User Quick Configuration page...........................11

field summary......................................................11

addresses

attacking, displaying with IDS.............................139

destination, displaying........................................116

under attack, displaying with IDS........................139

Advanced Encryption Standard (AES) See AES encryption

AES encryption

for Canada and U.S JUNOS.................................203

setting.................................................................204

agents, SNMP See SNMP agents air filter

clogged...............................................................171

alarm class See alarm severity

ALARM LED, color......................................................166

alarm severity

action required...................................................175

configuring for an interface.................................172

displaying...........................................................175

major (red) .........................................................167

See also major alarms

minor (yellow)....................................................167

See also minor alarms alarms

active, checking..................................................174

active, displaying at login....................................174

conditions, in chassis components......................171

conditions, on an interface.................................168

configurable........................................................168

configuration requirements for interface

alarms.............................................................172

displaying for chassis..........................................111

displaying for interfaces......................................115

licenses...............................................................172

major See major alarms minor See minor alarms

monitoring..........................................................174

overview.............................................................166

red See major alarms

red J-Web indicator.............................................174

rescue configuration...........................................172

severity See alarm severity

types...................................................................166

verifying.............................................................175

yellow See minor alarms

Index

■ 291

J-series™ Services Router Administration Guide

Alarms Summary page...............................................174

alert logging severity..................................................158

alias, CoS value..........................................................125

alternative boot media See boot devices; USB

ambient temperature, monitoring..............................112

any level statement....................................................162

any logging facility.....................................................157

archiving system logs.................................................161

arithmetic operators, for multicast traffic...................250

AS path, displaying....................................................117

AT commands, for modem initialization

description............................................................31

modifying.............................................................41

attacks

brute force, preventing.........................................26

detecting with IDS...............................................139

dictionary, preventing...........................................26

authentication

adding a RADIUS server (Quick Configuration).......8

adding a TACACS+ server (Quick

Configuration).....................................................9

local password, by default.....................................10

login classes......................................................5, 16

methods.................................................................4

order of user authentication (configuration

editor)...............................................................15

RADIUS authentication (configuration editor).......12

specifying a method (Quick Configuration)...........10

specifying access privileges (Quick

Configuration)...................................................11

TACACS+ authentication (configuration

editor)...............................................................13

user accounts....................................................4, 17

authorization logging facility......................................157

autoinstallation

automatic configuration process...........................84

CLI configuration editor........................................85

default configuration file.......................................84

establishing...........................................................81

host-specific configuration file..............................84

interfaces..............................................................82

IP address procurement process...........................83

J-Web configuration editor....................................85

overview...............................................................82

protocols for procuring an IP address...................82

requirements........................................................84

status....................................................................87

TFTP server..........................................................83

verifying...............................................................86

autoinstallation, compatibility with the DHCP

server.......................................................................65

automatic configuration See autoinstallation

Avaya VoIP, monitoring.............................................151

B

BBL (bearer bandwidth limit)

available.............................................................152

reported..............................................................152

bearer bandwidth limit See BBL

BGP (Border Gateway Protocol)

monitoring..........................................................117

peers, probes to See BGP RPM probes

RPM probes to BGP neighbors See BGP RPM probes

statistics..............................................................117

status..................................................................118

BGP groups, displaying..............................................117

BGP neighbors

directing RPM probes to......................................285

displaying...........................................................118

monitoring with RPM probes..............................283

BGP peers See BGP neighbors

BGP routing information............................................117

BGP RPM probes directing to select BGP neighbors (configuration

editor).............................................................285

overview.............................................................271

setting up on local and remote Services Router

(configuration editor).......................................283

BGP sessions, status...................................................118

binary operators, for multicast traffic.........................250

boot devices...............................................................186

configuring (CLI).................................................189

configuring (J-Web).............................................186

selecting (CLI).............................................196, 197

selecting (J-Web).................................................195

storing memory snapshots..................................190

See also compact flash; USB

boot operations, DHCP.................................................71

BOOTP, for autoinstallation..........................................86

braces, in configuration statements...........................xviii

brackets

angle, in syntax descriptions..............................xviii

square, in configuration statements...................xviii

brute force attacks, preventing.....................................26

buffer space, for PIM (in FPC summary).....................113

built-in Ethernet ports See Ethernet ports; management interfaces

bytes transmitted.......................................................115

C

cables

console port, connecting.......................................21

Ethernet rollover, connecting................................21

caller ID, for dial-in over USB modems........................36

See also dialer interface, for USB modem capturing packets See packet capture

Challenge Handshake Authentication Protocol, enabling

on dialer interfaces...................................................37

292 ■

Index

Index

change-log logging facility..........................................157

CHAP (Challenge Handshake Authentication Protocol),

enabling on dialer interfaces....................................37

chassis

alarm condition indicator....................................175

alarm conditions and remedies...........................171

alarms, displaying...............................................111

component part numbers ..................................113

component serial numbers.................................113

environment, displaying.....................................112

FPC (PIM) summary, displaying..........................113

identifiers, displaying..........................................112

monitoring..........................................................111

PIM (FPC) summary, displaying..........................113

power management............................................111

temperature, monitoring.....................................112

circuits, DLSw............................................................122

classifiers, CoS...........................................................124

Clean Up Files page....................................................200

cleaning up files.................................................199, 201

clear system services dhcp binding command.............77

clear system services dhcp conflicts command............65

CLI configuration editor

autoinstallation.....................................................85

CHAP on dialer interfaces.....................................37

controlling user access..........................................16

DHCP server.........................................................72

enabling commit scripts........................................90

enabling operation scripts.....................................93

event policies........................................................95

interface alarms..................................................172

RADIUS authentication.........................................12

RPM....................................................................276

SNMP....................................................................54

system log messages, sending to a file................160

system log messages, sending to a terminal.......161

TACACS+ authentication......................................13

USB modem connections......................................33

code point aliases, CoS...............................................125

comments, in configuration statements....................xviii

commit scripts

/var/db/scripts/commit directory...........................90

disabling...............................................................91

enabling................................................................90

overview...............................................................89

superuser privileges required for...........................90

Common Criteria

disabling the console port.....................................24

event logging information...................................155

event policy information.......................................89

user account information........................................3

communities, SNMP See SNMP communities compact flash

configuring..........................................................189

configuring for failure snapshot storage..............190

corrupted............................................................179

displaying size....................................................110

displaying usage.................................................110

internal, recovering.............................................191

minor (yellow) alarm..........................................171

recovering...........................................................191

See also compact flash recovery compact flash recovery

adapter for..........................................................192

copying the JUNOS image...................................192

reasons for..........................................................191

requirements......................................................192

components

part numbers......................................................113

serial numbers....................................................113

configuration

alarm condition indicator....................................175

autoinstallation of.................................................81

consistency checking, with commit scripts...........89

downgrading software (CLI)................................185

downgrading software (J-Web)............................185

installation on multiple Services Routers...............81

interfaces, displaying..........................................114

modification and checking with operation

scripts...............................................................92

rule enforcement, with commit scripts.................89

upgrading (CLI)...................................................184

upgrading (J-Web)...............................................182

configuration database, displaying size......................110

configuration files

decrypting..........................................................199

encrypting..........................................................199

configuration management, automating......................89

See also commit scripts; operation scripts console port

adapter.................................................................21

disabling...............................................................24

in a Common Criteria environment......................24

securing................................................................23

controlling user access.................................................16

conventions

how to use this guide...........................................xvi

notice icons.........................................................xvii

text and syntax...................................................xvii

CoS (class of service)

classifiers............................................................124

CoS value aliases.................................................125

forwarding classes..............................................127

interfaces............................................................123

loss priority.........................................................130

packet loss priority..............................................130

RED drop profiles...............................................126

rewrite rules........................................................128

RPM probe classification.....................................279

See also TCP RPM probes; UDP RPM probes

scheduler maps...................................................129

Index

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J-series™ Services Router Administration Guide

CPU usage

PIM (in FPC summary)........................................113

CPU usage, displaying................................................109

crash files

cleaning up (CLI).................................................201

cleaning up (J-Web).............................................199

displaying size....................................................110

downloading (J-Web)...........................................200

critical logging severity...............................................158

cron logging facility....................................................157

curly braces, in configuration statements..................xviii

customer support........................................................xxi

contacting JTAC....................................................xxi

hardware information for...................................112

Cygwin, for compact flash recovery...........................192

D

daemon logging facility..............................................157

Data Encryption Standard (DES) See DES encryption

dd utility, for compact flash recovery.........................192

deactivate system scripts commit command...............91

deactivate system scripts op command.......................94

debug logging severity...............................................158

decryption, configuration files See file encryption

default configuration file, for autoinstallation...............84

delete system scripts commit command......................91

delete system scripts op command..............................94

deleting

crash files (CLI)...................................................202

crash files (J-Web)...............................................200

log files (CLI).......................................................202

log files (J-Web)...................................................200

software images (CLI).........................................202

temporary files (CLI)...........................................202

temporary files (J-Web).......................................200

deleting backup software image.................................201

DES encryption

for international JUNOS......................................203

setting.................................................................204

destination address, displaying..................................116

DHCP (Dynamic Host Configuration Protocol)

autoinstallation, compatibility with.......................65

configuring the server (configuration editor).........72

conflict detection and resolution...........................65

conflicts..............................................................144

DHCP binding database, verifying........................76

interface restrictions.............................................65

limitations.............................................................63

monitoring..........................................................143

options..................................................................65

overview...............................................................64

See also DHCP leases; DHCP pages; DHCP pools; DHCP server

Quick Configuration..............................................66

server function......................................................63

verification............................................................75

DHCP leases

configuring (Quick Configuration).........................70

monitoring..........................................................143

DHCP pages

field summary......................................................70

main.....................................................................67

pool information...................................................68

static binding page................................................69

DHCP pools

configuring (Quick Configuration).........................70

monitoring..........................................................144

DHCP server

boot operations (Quick Configuration)..................71

configuring (configuration editor)..........................72

displaying configurations......................................75

information (Quick Configuration)........................70

monitoring operations........................................143

preparation...........................................................66

Quick Configuration..............................................66

sample configuration............................................72

static bindings (Quick Configuration)....................71

statistics................................................................79

subnet and single client........................................74

subnet for configuration (Quick

Configuration)...................................................70

verifying a configuration.......................................75

verifying operation................................................77

verifying the DHCP binding database....................76

diagnosis

alarm configurations...........................................175

automating with event policies.............................94

See also event policies

chassis................................................................171

CLI command summary.....................................211

DHCP conflicts....................................................144

DHCP statistics.....................................................79

displaying DHCP server configurations.................75

displaying firewall filter for.................................264

displaying packet capture configurations............263

hardware............................................................171

interfaces....................................................168, 245

J-Web tools overview..........................................210

license infringement...........................................172

monitoring network performance.......................267

MPLS connections (J-Web)..................................219

multicast paths...................................................240

network traffic....................................................246

packet capture....................................................253

packet capture (J-Web)........................................226

ping command...................................................230

ping host (J-Web)................................................216

ping MPLS (J-Web)..............................................219

ports...................................................................168

preparation.................................................106, 215

294 ■

Index

Index

SNMP health monitor............................................49

system logs.........................................................155

system operation................................................244

traceroute (J-Web)...............................................223

traceroute command..........................................237

traceroute monitor command.............................237

traffic analysis with packet capture.....................253

verifying captured packets..................................264

verifying DHCP binding database.........................76

verifying DHCP server operation...........................77

verifying dialer interfaces......................................44

verifying RPM probe servers...............................288

verifying RPM statistics.......................................286

verifying USB modem interfaces...........................43

viewing active alarms.........................................174

diagnostic commands................................................211

dial-in, USB modem (configuration editor)...................36

See also dialer interface, for USB modem dial-up modem connection

configuring router end..........................................33

configuring user end.............................................39

connecting router end...........................................33

connecting user end..............................................40

dialer interface, for USB modem

adding (configuration editor).................................35

See also USB modem connections

CHAP for PPP (configuration editor)......................37

dial-in (configuration editor)..................................36

limitations.............................................................30

naming convention...............................................30

restrictions............................................................30

verifying...............................................................44

dialer pools, for USB modems .....................................34

See also dialer interface, for USB modem

dictionary attacks, preventing......................................26

DiffServ code points, bits for RPM probes..................273

disabling

commit scripts......................................................91

console port..........................................................24

operation scripts...................................................94

packet capture....................................................261

root login to console port......................................24

system logs.........................................................162

discarded packets......................................................115

disconnection of console cable for console logout........24

dl0...............................................................................30

DLSw (data link switching)

circuits................................................................122

initial pacing window..........................................122

monitoring..........................................................121

peer information.................................................122

peer IP address...................................................121

protocol version..................................................122

reachability.........................................................123

software version.................................................122

vendor ID............................................................121

DLSw routing information..........................................121

DNS (Domain Name System) server address,

displaying...............................................................108

documentation set

comments on.......................................................xxi

Domain Name System address, displaying................108

downgrading

software, with J-Web...........................................185

software, with the CLI ........................................185

download URL...........................................................181

downloading

configuration, with autoinstallation.......................84

crash files (J-Web)...............................................200

log files (J-Web)...................................................200

software images (J-Web).....................................200

software upgrades...............................................181

temporary files (J-Web).......................................200

DRAM, for PIM (in FPC summary)..............................113

drop probabilities, CoS...............................................126

drop profiles, CoS......................................................126

dropped packets........................................................115

DS1 ports See T1 ports

DS3 ports See E3 ports; T3 ports

DSCPs (DiffServ code points), bits for RPM

probes....................................................................273

dynamic binding, DHCP See DHCP; DHCP leases; DHCP server dynamic call admission control (CAC) information,

TGM550 (VoIP).......................................................152

Dynamic Host Configuration Protocol See DHCP

E

E3 ports, alarm conditions and configuration

options...................................................................169

egress See RPM probes, outbound times

emergency logging severity........................................158

encapsulation, modifying on packet capture-enabled

interfaces...............................................................262

encryption, configuration files See file encryption

enforcement of configuration rules..............................89

error logging severity.................................................158

Ethernet ports

alarm condition indicator....................................175

alarm conditions and configuration options........168

autoinstallation on................................................82

configuring alarms on.........................................172

Gigabit Ethernet ports, SNMP suppport.................47

Ethernet rollover cable, connecting the router to a

management device.................................................21

event notifications, automating response to with event

policies.....................................................................94

See also SNMP traps; system log messages

Index

■ 295

J-series™ Services Router Administration Guide event policies

Common Criteria information...............................89

configuration editor..............................................95

overview...............................................................95

event viewer, J-Web

Common Criteria information.............................155

overview.............................................................162

See also system log messages

Extensible Stylesheet Language Transformations (XSLT)

See commit scripts; operation scripts

F

facility none statement...............................................162

failures

PIM, troubleshooting...........................................171

Routing Engine fan, troubleshooting...................171

fans

failure, troubleshooting.......................................171

speed, monitoring...............................................112

status, monitoring...............................................112

file encryption

.gz.jc file extension.............................................203

decrypting configuration files..............................205

directories...........................................................203

encrypting configuration files..............................204

encryption algorithms required for JUNOS

versions...........................................................203

encryption key....................................................203

overview.............................................................203

superuser privileges required for.........................203

file management

backup software image.......................................201

configuration files...............................................199

crash files (CLI)...................................................201

crash files (J-Web)...............................................199

encryption-decryption See file encryption

log files...............................................................199

log files (CLI).......................................................201

log files (J-Web)...................................................199

packet capture file creation.................................256

software images (CLI).........................................201

software images (J-Web).....................................199

temporary files (CLI)...........................................201

temporary files (J-Web).......................................199

filtering

command output................................................105

system log messages..........................................162

system log messages, regular expressions

for...................................................................158

filters See firewall filters; stateful firewall filters firewall filters

for packet capture, configuring...........................259

for packet capture, overview...............................255

stateful See stateful firewall filters firewalls See firewall filters; stateful firewall filters

flapping......................................................................115

font conventions.........................................................xvii

forwarding classes, CoS..............................................127

FPC summary See PIMs

framing errors............................................................115

frequency, test See RPM probes, test intervals

G

get requests.................................................................48

glossary

alarms.................................................................165

autoinstallation.....................................................81

DHCP....................................................................63

diagnostic...........................................................209

monitoring..........................................................101

packet capture....................................................253

RPM....................................................................267

system logs.........................................................155

USB modems........................................................29

user authentication.................................................3

groups

BGP, displaying...................................................117

for SNMP traps......................................................56

gzip utility, for compact flash recovery......................192

H

halting a Services Router

with J-Web..........................................................194

with the CLI........................................................196

halting a Services Router immediately

with J-Web .........................................................194

with the CLI........................................................196

hardware

alarm conditions and remedies...........................171

MAC address, displaying.....................................115

major (red) alarm conditions on..........................167

recommended for compact flash recovery..........192

timestamp See RPM probe timestamps

version, displaying..............................................112

Hayes-compatible modem commands, USB modem

initialization..............................................................41

health monitor See SNMP health monitor

heap space, for PIM (in FPC summary)......................113

heat status, checking..................................................111

help syslog ? command................................................95

host reachability

ping command...................................................230

ping host (J-Web)................................................216

host-specific configuration file, for autoinstallation......84

hostname

displaying (J-Web)...............................................108

monitoring traffic by matching...........................249

opening an SSH session to....................................25

overriding for SNMP (configuration editor)............55

296 ■

Index

Index

overriding for SNMP (Quick Configuration)...........51

pinging (CLI).......................................................230

pinging (J-Web)...................................................216

resolving...............................................................72

SNMP trap target (Quick Configuration)................52

telnetting to..........................................................25

tracing a route to (CLI)................................237, 239

tracing a route to (J-Web)....................................224

hostname.conf file, for autoinstallation........................84

how to use this guide...................................................xvi

HTTP (Hypertext Transfer Protocol), RPM probes......268

Hypertext Transfer Protocol, RPM probes..................268

I

ICMP (Internet Control Message Protocol)

RPM probes, description.....................................268

RPM probes, inbound and outbound times.........270

RPM probes, setting............................................276

idle time, displaying...................................................108

IDS (intrusion detection service)

information, displaying.......................................140

monitoring..........................................................139

search-narrowing characteristics.........................139

IKE security associations, monitoring.........................141

inbound time See RPM probes

info logging severity...................................................158

ingress See RPM probes, inbound times

init-command-string command....................................31

initial pacing window, DLSw......................................122

Install Remote page...................................................182

field summary............................................183, 187

installation

software upgrades (CLI)......................................184

software upgrades, from a remote server...........182

software upgrades, uploading.............................183

Instance to which this connection belongs

description..........................................................214

using...................................................................221

interactive-commands logging facility........................158

interfaces See management interfaces; network interfaces; ports internal compact flash See compact flash

Internet Key Exchange (IKE) security associations,

monitoring.............................................................141

intervals, probe and test See RPM probes intrusion detection service See IDS

ipconfig command.......................................................77

explanation...........................................................78

IPSec (IP Security)

monitoring..........................................................140

statistics..............................................................141

tunnels, displaying..............................................140

J

J-series.......................................................................199

alarms.................................................................165

autoinstallation.....................................................81

automating operations with scripts.......................89

automating troubleshooting with scripts and event

policies..............................................................89

DHCP server.........................................................63

diagnosis.............................................................209

managing access.....................................................3

managing user authentication.................................3

monitoring .........................................................101

network management...........................................47

packet capture....................................................253

performance monitoring.....................................267

release notes, URL.................................................xv

software upgrades...............................................179

system log messages..........................................155

USB modems for remote management.................29

J-Web configuration editor

autoinstallation.....................................................85

CHAP on dialer interfaces.....................................37

controlling user access..........................................16

DHCP server.........................................................72

enabling commit scripts........................................90

enabling operation scripts.....................................93

event policies........................................................95

interface alarms..................................................172

RADIUS authentication.........................................12

RPM....................................................................276

SNMP....................................................................54

system log messages, sending to a file................160

system log messages, sending to a terminal.......161

TACACS+ authentication......................................13

USB modem connections......................................33

J-Web interface

Diagnose options................................................210

event viewer.......................................................162

managing files....................................................199

Monitor options..................................................102

jitter

description..........................................................270

See also RPM probes

in RPM probes, improving with timestamps.......269

monitoring..........................................................147

threshold, setting................................................274

JTAC (Juniper Networks Technical Assistance Center)

hardware information for...................................112

JUNOS CLI

access privilege levels.............................................5

automatic command execution with event

policies..............................................................95

denying and allowing commands...........................7

diagnostic command summary...........................212

filtering command output...................................105

monitoring (show) commands summary............102

Index

■ 297

J-series™ Services Router Administration Guide

JUNOS Internet software

release notes, URL.................................................xv

JUNOS software

autoinstallation.....................................................81

encryption See file encryption known problems, operation scripts as

workarounds.....................................................92

upgrading...........................................................179

USB modems for remote management.................29

version, displaying..............................................107

junos-jseries package See upgrades

JUNOScript Extensible Markup Language (XML) See commit scripts; operation scripts

K

kernel logging facility.................................................158

L

label-switched paths See LSPs laptop See management device latency, in RPM probes, improving with

timestamps............................................................269

Layer 2 circuits, monitoring.......................................219

Layer 2 VPNs, monitoring..........................................219

Layer 3 VPNs, monitoring..........................................219

libpcap format, for packet capture files......................265

license infringement, alarm condition indicator.........175

licenses, alarm conditions and remedies....................172

limitations

ALARM LED lights yellow whether alarm is minor

or major..........................................................166

compact flash recovery does not recover

configuration files............................................192

DHCP, BOOTP agent and DHCP server cannot

coexist in router................................................64

DHCP, no support for IPv6 addresses, DNS updates, DHCP failover, class

configuration.....................................................63

DHCP, no support on VPN interfaces....................66

MPLS, no LSP statistics on outbound router........132

mtrace from-source packet statistics always

0.....................................................................242

performance degradation with monitor traffic

command........................................................246

PPP, no J-Web monitoring information

available..........................................................147

SNMP not supported on Gigabit Ethernet

interfaces..........................................................47

software downgrade cannot be undone..............185

link states

network interfaces..............................................114

TGM550 (VoIP)...................................................152

local password

default authentication method for system.............10

method for user authentication (Quick

Configuration)...................................................10

order of user authentication (configuration

editor)...............................................................15

overview.................................................................4

local template accounts................................................20

Locate LSP from interface name

description..........................................................214

using...................................................................221

Locate LSP from virtual circuit information

description..........................................................214

using...................................................................221

Locate LSP using interface name

description..........................................................214

using...................................................................220

log files

archiving.............................................................199

deleting unused files...........................................199

rotating...............................................................199

Log Files page (Download).........................................200

log messages See system log messages

logging facilities.........................................................157

logging severity levels................................................158

logical interfaces, CoS................................................123

logical operators, for multicast traffic.........................250

login classes

Common Criteria information.................................3

defining (configuration editor)..............................16

permission bits for..................................................6

predefined permissions..........................................5

specifying (Quick Configuration)...........................11

login retry limits, setting..............................................26

login time, displaying.................................................108

logs See system logs

loopback address, displaying.....................................108

loss priority, CoS........................................................130

LSPs (label-switched paths)

information about...............................................132

monitoring, with ping MPLS................................219

statistics..............................................................133

M

MAC (media access control) addresses

configured, displaying.........................................115

hardware, displaying...........................................115

major (red) alarms

action required...................................................175

description..........................................................167

PIMs...................................................................171

Routing Engine...................................................171

management device

connecting through the CLI.............................21, 22 connecting to console port..............................21, 22

298 ■

Index

Index

diagnosing problems from..................................210

monitoring from.................................................102

recovering root password from.............................21

Management Information Bases See MIBs

management interface address, displaying................108

management interfaces

active alarms......................................................115

administrative states...........................................114

alarm conditions and configuration options........168

configuration, displaying.....................................114

configuring alarms on.........................................172

monitoring..................................................113, 245 statistics..............................................................245

managing

files.....................................................................199

reboots...............................................................194

snapshots............................................................186

software..............................................................179

user authentication and access...............................3

manuals

comments on.......................................................xxi

match conditions, for multicast traffic........................248

maximum transmission unit (MTU), displaying..........115

media access control See MAC addresses

Media Gateway Controller (MGC) list, TGM550...........152

memory usage

for service sets....................................................136

general................................................................108

monitoring, PIM DRAM available........................113

monitoring, PIM heap and buffer space

used................................................................113

monitoring, SNMP See SNMP health monitor messages See system log messages

MGC list, TGM550......................................................152

MIBs (Management Information Bases)

controlling access (configuration editor)................57

enterprise.............................................................48

standard...............................................................48

system identification (configuration editor)...........54

URLs for download...............................................48

views (configuration editor)..................................57

Microsoft Windows XP commands, connecting to

router from a management device...........................39

minor (yellow) alarms

action required...................................................175

alternative boot device........................................171

description..........................................................167

internal compact flash........................................171

Routing Engine...................................................171

modem connection to router USB port See USB modem connections modem connection to user management device See

USB modem connections

monitor interface command......................................245

controlling output...............................................245

monitor interface traffic command............................245

controlling output...............................................245

monitor list command...............................................244

monitor start command.............................................244

monitor stop command.............................................244

monitor traffic command...........................................247

options................................................................247

performance impact...........................................246

monitor traffic matching command...........................248

arithmetic, binary, and relational operators........250

logical operators.................................................250

match conditions................................................248

monitoring

alarms.................................................................174

Avaya VoIP.........................................................151

BGP.....................................................................117

BGP neighbors, with RPM probes........................283

chassis................................................................111

CLI commands and corresponding J-Web

options............................................................102

DHCP..................................................................143

DLSw..................................................................121

health of the router See SNMP health monitor

IDS information..................................................139

IKE security........................................................140

IKE security associations.....................................141

interfaces....................................................113, 245

IPSec tunnels......................................................140

J-Web options and corresponding CLI

commands......................................................102

Layer 2 circuits...................................................219

Layer 2 VPNs......................................................219

Layer 3 VPNs......................................................219

MPLS traffic

engineering.....................130, 131, 132, 133, 134

multicast paths...................................................240

NAT pools...........................................................142

network interface traffic.....................................246

network traffic with packet capture....................253

OSPF...................................................................119

overview.............................................................102

See also diagnosis; statistics; status

ports...................................................................113

PPP (CLI).............................................................147

PPPoE.................................................................148

preparation.................................................106, 215

RIP......................................................................120

router health See SNMP health monitor

routing information.............................................115

routing tables......................................................116

RPM probes........................................................145

service sets.........................................................135

services interfaces...............................................135

SNMP health monitor See SNMP health monitor

stateful firewall filters..........................................136

system log messages..........................................155

Index

■ 299

J-series™ Services Router Administration Guide

system logs.........................................................244

system process information................................110

system properties...............................................107

TGM550..............................................................151

trace files............................................................244

VoIP....................................................................151

MPLS (Multiprotocol Label Switching)

connections, checking.........................................219

LSPs....................................................................132

monitoring interfaces..........................................131

monitoring LSP information................................131

monitoring LSP statistics.............................132, 133

monitoring MPLS interfaces................................131

monitoring RSVP interfaces................................134

monitoring RSVP sessions...........................133, 134

monitoring traffic engineering............................130

mtrace monitor command.........................................243

results.................................................................244

mtrace-from-source command...................................241

options................................................................241

results.................................................................243

MTU (maximum transmission unit), displaying..........115

multicast

trace operations, displaying................................243

tracing paths.......................................................241

MultiModem, recommended for USB modem

connections..............................................................29

multiple routers deploying See autoinstallation multiple routers, using snapshots to replicate configurations

CLI......................................................................189

J-Web..................................................................188

Multiprotocol Label Switching See MPLS

N

name of network interfaces, displaying......................114

NAT (Network Address Translation)

displaying pools..................................................143

monitoring pools.................................................142

neighbors, BGP See BGP neighbors; BGP RPM probes network interfaces

active alarms......................................................115

administrative states...........................................114

alarm conditions and configuration options........168

configuration, displaying.....................................114

configuring alarms on.........................................172

integrated services, alarm conditions and

configuration options......................................168

monitoring..................................................113, 245

monitoring MPLS traffic engineering...................131

monitoring traffic................................................246

monitoring, CoS..................................................123

monitoring, PPPoE..............................................148

monitoring, RSVP...............................................135

packet capture, configuring on............................259

packet capture, disabling before changing

encapsulation..................................................262

packet capture, supported on..............................255

services, alarm conditions and configuration

options............................................................169

statistics..............................................................245

network management..................................................47

automating with operation scripts.........................92

diagnosis and problem-solving with scripts...........92

See also SNMP

network management system (NMS)...........................49

network performance See RPM

network.conf file, default for autoinstallation.........84, 85

next hop, displaying...................................................117

NMS (network management system)...........................49

no-world-readable statement.....................................161

Norton Ghost utility, for compact flash recovery........192

notice icons................................................................xvii

notice logging severity...............................................158

notifications See event policies; system log messages;

SNMP traps

O

object identifiers (OIDs)...............................................48

OIDs (object identifiers)...............................................48

op command...............................................................93

Open Shortest Path First See OSPF operation scripts

/var/db/scripts/op directory...................................93

disabling...............................................................94

enabling................................................................93

executing from the CLI.........................................93

executing within an event policy...........................94

overview...............................................................92

superuser privileges required for...........................93

operational mode, filtering command output.............105

operator login class permissions....................................5

operators

arithmetic, binary, and relational operators........250

logical.................................................................250

OSPF (Open Shortest Path First)

monitoring..........................................................119

statistics..............................................................120

OSPF interfaces

displaying...........................................................119

status..................................................................119

OSPF neighbors

displaying...........................................................119

status..................................................................119

OSPF routing information..........................................119

outbound time See RPM probes

300 ■

Index

Index

P

packet capture

configuring..........................................................259

configuring (J-Web).............................................226

configuring on an interface.................................259

disabling.............................................................261

disabling before changing encapsulation on

interfaces........................................................262

displaying configurations....................................263

displaying firewall filter for.................................264

enabling..............................................................257

encapsulation on interfaces, disabling before

modifying........................................................262

files See packet capture files

firewall filters, configuring..................................259

firewall filters, overview......................................255

J-Web tool...........................................................226

overview.............................................................254

overview (J-Web).................................................226

preparation.........................................................257

router interfaces supported.................................255

verifying captured packets..................................264

verifying configuration........................................263

verifying firewall filter for...................................264

packet capture files

analyzing............................................................256

libpcap format....................................................265

overview.............................................................256

renaming before modifying encapsulation on

interfaces........................................................262

Packet Capture page

field summary....................................................227

results.................................................................229

packet loss priority, CoS.............................................130

packets

capturing............................................................253

capturing with J-Web packet capture..................226

discarded............................................................115

dropped..............................................................115

monitoring jitter..................................................147

monitoring packet loss........................................146

monitoring round-trip times................................146

multicast, tracking .............................................241

packet capture....................................................253

packet capture (J-Web)........................................226

tracking MPLS.....................................................222

tracking with J-Web traceroute............................223

tracking with the traceroute command...............237

parentheses, in syntax descriptions...........................xviii

part numbers.............................................................113

partitioning a boot medium.......................................189

password retry limits, setting.......................................27

passwords

for downloading software upgrades....................182

local password method for user authentication

(Quick Configuration)........................................10

See also local password

RADIUS secret........................................................9

retry limits............................................................26

root password, recovering....................................21

setting login retry limits........................................26

TACACS+ secret...................................................10

paths, multicast, tracing.............................................240

PC See management device

PCAP See packet capture peers, BGP See BGP neighbors; BGP RPM probes peers, DLSw

connection information......................................122

IP address...........................................................121

reachability information......................................123

performance, monitoring See RPM

permission bits, for login classes....................................6

permissions

denying and allowing commands...........................7

predefined..............................................................5

physdiskwrite utility, for compact flash recovery.......192

physical interfaces, CoS.............................................123

PIC See PIMs

PIMs (Physical Interface Modules)

checking power and heat status..........................111

CPU usage (in FPC summary).............................113

DRAM available (in FPC summary).....................113

failure.................................................................171

heap and buffer space used (in FPC

summary)........................................................113

major (red) alarm................................................171

PIM number (always 0).......................................112

slot number (in FPC summary)...........................113

slot status (in FPC summary)..............................113

ping

temperature (in FPC summary)...........................113

host reachability (CLI).........................................230

host reachability (J-Web).....................................216

ICMP probes.......................................................276

indications..........................................................218

RPM probes See RPM probes

TCP and UDP probes..........................................279

ping command...........................................................230

DHCP server operation.........................................77

DHCP server operation, explanation.....................78

options................................................................230

Ping end point of LSP

description..........................................................214

using...................................................................221

ping host

results.................................................................218

Index

■ 301

J-series™ Services Router Administration Guide

Ping Host page...........................................................216

field summary....................................................216

results.................................................................217

Ping LDP-signaled LSP

description..........................................................214

using...................................................................220

Ping LSP to Layer 3 VPN prefix

description..........................................................214

using...................................................................220

ping MPLS (J-Web)

indications..........................................................222

Layer 2 circuits...................................................219

Layer 2 VPNs......................................................219

Layer 3 VPNs......................................................219

LSP state.............................................................219

options................................................................213

requirements......................................................215

results.................................................................222

ping mpls l2circuit command.....................................236

results.................................................................222

ping mpls l2vpn command........................................235

results.................................................................222

ping mpls l3vpn command........................................234

results.................................................................222

ping mpls ldp command............................................233

results.................................................................222

ping mpls lsp-end-point command.............................233

results.................................................................222

Ping MPLS page.........................................................219

field summary....................................................219

results.................................................................222

ping mpls rsvp command..........................................233

results.................................................................222

Ping RSVP-signaled LSP

description..........................................................213

using...................................................................219

pipe (|) command, to filter output..............................105

Point-to-Point Protocol See PPP

Point-to-Point Protocol over Ethernet See PPPoE ports

alarm conditions and configuration options........168

configuration, displaying.....................................114

configuring alarms on.........................................172

console port, securing...........................................23

DHCP interface restrictions...................................65

individual port types...........................................168

monitoring..........................................................113

power management, chassis......................................111

PPP (Point-to-Point Protocol)

CHAP on dialer interfaces.....................................37

monitoring (CLI)..................................................147

PPPoE (Point-to-Point Protocol over Ethernet)

interfaces............................................................148

monitoring..........................................................148

session status......................................................148

statistics..............................................................149

version information............................................150

printf statements..........................................................92

probe loss

monitoring..........................................................146

threshold, setting................................................274

probes, monitoring............................................145, 148

See also RPM probes

process command, displaying....................................110

process ID, displaying................................................110

process information, system, monitoring...................110

process owner, displaying..........................................110

process sleep state, displaying...................................111

process start time, displaying.....................................111

process status, displaying...........................................110

process terminal, displaying.......................................110

properties, system, monitoring..................................107

protocol version, DLSw..............................................122

protocols

DHCP See DHCP

DLSw, monitoring...............................................121

originating, displaying.........................................116

OSPF, monitoring...............................................119

PPP, monitoring..................................................147

RIP, monitoring..................................................120

routing protocols, monitoring.....................115, 117

Q

Quick Configuration

Add a RADIUS Server page.....................................8

Add a TACACS+ Server page.................................9

Add a User page....................................................11

adding users.........................................................11

authentication method..........................................10

DHCP main page..................................................67

DHCP pool page....................................................68

DHCP static binding page.....................................69

Packet Capture page...........................................227

Packet Capture results page................................229

RADIUS server........................................................8

RPM pages..........................................................272

SNMP page...........................................................50

TACACS+ server....................................................9

user management...................................................8

Users page............................................................10

View Events page................................................162

R

RADIUS

adding a server (Quick Configuration).....................8

authentication (configuration editor).....................12

Common Criteria information.................................3

order of user authentication (configuration

editor)...............................................................15

302 ■

Index

Index

secret (configuration editor)..................................13

secret (Quick Configuration)...................................9

specifying for authentication (Quick

Configuration)...................................................10

random early detection (RED) drop profiles, CoS.......126

RARP, for autoinstallation............................................86

RBBL (reported BBL)..................................................152

reachability, DLSw.....................................................123

See also host reachability

read or write error, Routing Engine............................171

read-only login class permissions...................................5

real-time performance monitoring See RPM reboot immediately

with J-Web..........................................................194

with the CLI........................................................195

rebooting

with J-Web .........................................................194

with the CLI........................................................195

recovering compact flash See compact flash recovery red alarms See major alarms

red Alarms indicator, in J-Web...................................174

RED drop profiles, CoS...............................................126

registration form, for software upgrades............179, 181

regular expressions for filtering system logs..............158

relational operators, for multicast traffic....................250

release notes, URL........................................................xv

remote accounts

accessing with SSH (CLI).......................................25

accessing with Telnet (CLI)....................................24

remote template accounts....................................19

remote connection to router

connecting USB modem to router.........................33

See also USB modem connections connecting USB modem to user management

device...............................................................39

See also USB modem connections

remote management, with USB modems.....................29

See also USB modem connections; USB modems remote monitoring (RMON) See SNMP health monitor

remote server, upgrading from..................................182

remote template accounts............................................19

reported BBL (RBBL)..................................................152

request interface modem reset umd0 command.........42

request system halt command...................................196

options................................................................196

request system reboot command...............................195

options................................................................195

request system set-encryption-key algorithm des

command...............................................................204

request system set-encryption-key command............204

request system set-encryption-key des unique...........204

request system set-encryption-key unique.................204

request system snapshot command...........................189

options................................................................189

request system software add no-validate unlink reboot

command...............................................................184

request system storage cleanup command................202

request system storage cleanup dry-run

command...............................................................202

rescue configuration, alarm about..............................172

Resource Reservation Protocol See RSVP

retry limits for passwords............................................26

Reverse Address Resolution Protocol (RARP), for

autoinstallation.........................................................86

reverting to a previous configuration file (J-Web).......185

rewrite rules, CoS.......................................................128

RIP (Routing Information Protocol)

monitoring..........................................................120

statistics..............................................................120

RIP neighbors

displaying...........................................................121

status..................................................................121

RIP routing information.............................................120

RJ-45 to DB-9 serial port adapter..................................21

RMON (remote monitoring) See SNMP health monitor rolling back a configuration file, to downgrade software

(CLI).......................................................................185

rollover cable, connecting the console port..................21

root login to the console, disabling...............................24

root password recovery................................................21

rotating files.......................................................200, 202

round-trip time

description..........................................................270

See also RPM probes

threshold, setting................................................274

router.conf file, for autoinstallation..............................84

routing

monitoring..........................................................115

traceroute (J-Web)...............................................223

traceroute command..........................................237

traceroute monitor command.............................237

Routing Engine

clogged air filter..................................................171

fan failure...........................................................171

major (red) alarm................................................171

minor (yellow) alarm..........................................171

read or write error..............................................171

temperature........................................................112

too warm............................................................171

routing policies

export, displaying...............................................119

import, displaying...............................................119

routing table

displaying...........................................................116

monitoring..........................................................116

RPM (real-time performance monitoring)

basic probes (configuration editor)......................276

BGP monitoring See BGP RPM probes

inbound and outbound times..............................270

jitter, viewing......................................................147

monitoring probes..............................................145

Index

■ 303

J-series™ Services Router Administration Guide

overview.............................................................268

See also RPM probes

preparation.........................................................271

probe and test intervals......................................269

probe counts.......................................................270

Quick Configuration............................................271

round-trip times, description...............................270

round-trip times, viewing....................................146

sample configuration..........................................286

sample graphs....................................................145

statistics..............................................................270

statistics, verifying..............................................286

TCP probes (configuration editor).......................279

See also TCP RPM probes

tests....................................................................269

tests, viewing......................................................145

threshold values..................................................271

tuning probes......................................................282

UDP probes (configuration editor).......................279

See also UDP RPM probes

verifying probe servers.......................................288

RPM pages.................................................................272

field summary....................................................272

RPM probe timestamps

overview.............................................................269

setting (configuration editor)...............................276

RPM probes

basic (configuration editor).................................276

BGP neighbors See BGP RPM probes

cumulative jitter..................................................147

current tests........................................................145

DSCP bits (Quick Configuration).........................273

graph results.......................................................145

ICMP (configuration editor).................................276

inbound times.....................................................270

jitter threshold....................................................274

monitoring..........................................................145

outbound times...................................................270

probe count, setting (Quick Configuration)..........273

probe count, tuning............................................283

probe counts.......................................................270

probe intervals....................................................269

probe intervals, setting (Quick

Configuration).................................................273

probe intervals, tuning........................................283

probe loss count.................................................274

probe owner.......................................................272

probe type, setting (Quick Configuration)...........273

probe types.........................................................268

round-trip time threshold....................................274

round-trip times, description...............................270

round-trip times, viewing....................................146

SNMP traps (Quick Configuration).......................275

source address, setting........................................283

TCP (configuration editor)...................................279

See also TCP RPM probes

TCP server port...................................................276

test intervals.......................................................269

test intervals, setting (Quick Configuration)........273

test target...........................................................272

threshold values, description..............................271

threshold values, setting (Quick

Configuration).................................................274

timestamps See RPM probe timestamps

tuning.................................................................282

UDP (configuration editor)..................................279

See also UDP RPM probes

UDP server port..................................................276

verifying TCP and UDP probe servers.................288

RSVP (Resource Reservation Protocol)

interfaces, monitoring.........................................135

sessions, monitoring...........................................134

RTT See RPM probes, round-trip times

S

samples

alarm configuration............................................175

basic RPM probes...............................................276

DHCP server configuration....................................75

local template account..........................................20

RPM probes........................................................286

RPM test graphs..................................................145

TCP and UDP probes..........................................279

user account.........................................................17

scheduler maps, CoS..................................................129

scheduling a reboot

with J-Web..........................................................194

with the CLI........................................................196

scripts See commit scripts; operation scripts

search, IDS.................................................................139

secret

RADIUS (configuration editor)...............................13

RADIUS (Quick Configuration)................................9

TACACS+ (configuration editor)...........................14

TACACS+ (Quick Configuration)..........................10

security

access privileges...............................................5, 16

configuration file encryption...............................203

See also file encryption

console port security.............................................23

IDS intrusion detection.......................................139

IKE, monitoring security associations.................141

packet capture for intrusion detection................254

password retry limits............................................26

user accounts....................................................4, 17

user authentication.................................................4

serial cable, disconnection for console logout..............24

Serial Line Address Resolution Protocol (SLARP), for

autoinstallation.........................................................86

304 ■

Index

Index serial number

chassis components............................................113

Services Router...................................................107

serial ports

alarm condition indicator....................................175

alarm conditions and configuration options........168

autoinstallation on................................................82

configuring alarms on.........................................172

service sets, monitoring.............................................135

services interfaces See adaptive services interfaces services module

alarm condition indicator....................................175

alarm conditions and configuration options........169

Services Router

as a DHCP server..................................................63

autoinstallation.....................................................81

automating operations and troubleshooting..........89

diagnosis.............................................................209

halting (CLI)........................................................196

halting (J-Web)....................................................194

monitoring .........................................................101

multiple, deploying See autoinstallation

network management...........................................47

packet capture....................................................253

performance monitoring.....................................267

rebooting (CLI)....................................................195

rebooting (J-Web)................................................194

serial number, displaying....................................107

software upgrades...............................................179

USB modems for remote management.................29

sessions

BGP peer, status details.......................................118

BGP peer, status summary..................................118

RSVP, monitoring...............................................134

Telnet...................................................................25

set no-encrypt-configuration-files command..............205

set requests..................................................................48

set system dump-device command............................190

options................................................................191

severity levels for alarms See alarm severity

for system logs...................................................158

show bgp neighbor command....................................117

show bgp summary command...................................117

show chassis alarms command..................111, 174, 175

show chassis environment command........................111

show chassis fpc command.......................................111

show chassis hardware command.............................111

show chassis power-ratings command.......................111

show class-of-service classifier command..................124

show class-of-service code-point-aliases

command...............................................................125

show class-of-service command.................................123

show class-of-service drop-profile command..............126

show class-of-service forwarding-class command......127

show class-of-service rewrite-rules command............128

show class-of-service scheduler-map command.........129

show dlsw capabilities command...............................121

show dlsw circuits command.....................................121

show dlsw peers command........................................121

show dlsw reachability command..............................121

show firewall filter dest-all command.........................264

show interfaces detail command................................114

show interfaces dl0 extensive command.....................44

show interfaces interface-name command.................114

show interfaces pp0 command..................................148

show interfaces terse command................................114

show interfaces umd0 extensive command.................43

explanation, for USB modem interfaces................43

show log command....................................................157

show mpls interface command..................................131

show mpls lsp command...........................................131

show mpls statistics command..................................132

show ospf interfaces command.................................119

show ospf neighbors command.................................119

show ospf statistics command...................................119

show ppp address-pool command..............................147

show ppp interface command....................................147

show ppp statistics command....................................147

show ppp summary command..................................147

show pppoe interfaces command..............................148

show pppoe statistics command................................148

show pppoe version command..................................148

show rip neighbors command....................................120

show rip statistics command......................................120

show route detail command.......................................116

show route terse command........................................116

show services ids destination-table command...........139

show services ids pair-table command.......................139

show services ids source-table command...................139

show services ipsec-vpn ike command......................140

show services ipsec-vpn ipsec command...................140

show services ipsec-vpn ipsec security-associations

command...............................................................140

show services nat pool command..............................142

show services rpm active-servers command..............288

explanation.........................................................288

show services rpm probe-results command.......145, 286

explanation.........................................................287

show services service-sets memory-usage

command...............................................................135

show services service-sets summary command.........135

show services stateful-firewall conversations

command...............................................................138

show services stateful-firewall flows command..........138

show snmp health-monitor command.........................59

show snmp statistics command...................................58

show system alarms command..................................174

show system autoinstallation status command............87

show system processes command.....................110, 157

Index

■ 305

J-series™ Services Router Administration Guide show system services dhcp binding

command.........................................................76, 143

explanation...........................................................77

show system services dhcp binding detail

command.................................................................76

explanation...........................................................77

show system services dhcp command.........................75

show system services dhcp conflict

command...................................................65, 76, 143

explanation...........................................................77

show system services dhcp pool command.........75, 143

show system services dhcp statistics

command.........................................................79, 143

explanation...........................................................79

show system storage command.................................107

show system uptime command.................................107

show system users command....................................107

show tgm fpc command............................................151

show tgm telephony—interface—module status

command...............................................................151

show forwarding-options command...........................263

Simple Network Management Protocol See SNMP

SLARP, for autoinstallation...........................................86

slots, PIM, monitoring (in FPC summary)...................113

SMI (Structure of Management Information)................48

Snapshot page............................................................187

snapshots

configuring for failure snapshot storage..............190

to replace internal compact flash, for multiple

routers (CLI)....................................................189

to replace primary compact flash, for multiple

routers (J-Web)................................................188

SNMP (Simple Network Management Protocol) agents See SNMP agents

architecture...........................................................47

communities See SNMP communities

controlling access (configuration editor)..........57, 58

get requests..........................................................48

health monitor See SNMP health monitor

managers..............................................................47

MIBs See MIBs

on Gigabit Ethernet interfaces...............................47

overview...............................................................47

preparation...........................................................50

Quick Configuration..............................................50

set requests...........................................................48

spoofed traps........................................................49

system identification (configuration editor)...........54

traps See SNMP traps

views (configuration editor)..................................57

SNMP agents................................................................47

configuring (configuration editor)..........................55

verifying...............................................................58

SNMP communities

creating (configuration editor)...............................55

description............................................................48

Quick Configuration..............................................51

SNMP health monitor

description............................................................49

Quick Configuration..............................................50

verifying...............................................................59

SNMP managers...........................................................47

SNMP page...................................................................50

SNMP traps

automating response to with event policies..........94

creating groups for (configuration editor)..............56

initiation by event policy, overview......................95

initiation by event policy, setting (configuration

editor)...............................................................97

overview...............................................................49

performance monitoring See RPM probes

Quick Configuration..............................................51

spoofed traps........................................................49

software

halting immediately (CLI) ...................................196

halting immediately (J-Web) ...............................194

upgrades See upgrades

version, displaying..............................................107

version, DLSw.....................................................122

software images

cleaning up (CLI).................................................201

cleaning up (J-Web).............................................199

downloading (J-Web)...........................................200

speed, fans, monitoring.............................................112

spoofed SNMP traps.....................................................49

SSH

accessing remote accounts (CLI)...........................25

setting login retry limits........................................26

ssh command..............................................................25

options..................................................................25

stateful firewall filters

displaying...........................................................138

flow status..........................................................138

monitoring..........................................................136

static binding, DHCP See DHCP; DHCP leases; DHCP server statistics

BGP.....................................................................117

DHCP..................................................................144

DHCP server.........................................................79

interfaces............................................................245

IPSec...................................................................141

LSP.....................................................................133

OSPF...................................................................120

performance monitoring.....................................270

PPPoE.................................................................149

RIP......................................................................120

RPM, description.................................................270

306 ■

Index

Index

RPM, monitoring.................................................145

RPM, verifying....................................................286

status

administrative link state......................................114

autoinstallation.....................................................87

BGP.....................................................................118

fans.....................................................................112

link states, network interfaces............................114

link states, TGM550 (VoIP)..................................152

OSPF interfaces..................................................119

OSPF neighbors..................................................119

RIP neighbors.....................................................121

slot (in FPC summary)........................................113

stateful firewall filters..........................................138

storage media

configuring boot devices.....................................186

recovering internal compact flash.......................191

Structure of Management Information (SMI)................48

super-user login class permissions.................................5

superuser login class permissions..................................5

support, technical See technical support

syntax conventions....................................................xvii

syslog See system logs

system identification, displaying................................107

system log messages

/var/log directory.................................................160

capturing in a file (configuration editor)..............160

Common Criteria information.............................155

destinations........................................................157

displaying at a terminal (configuration

editor).....................................................159, 161

event viewer.......................................................162

facilities..............................................................157

filtering (Quick Configuration).............................162

monitoring (Quick Configuration).......................162

overview.............................................................156

preparation.........................................................159

regular expressions for filtering..........................158

sending messages to a file (configuration

editor).............................................................160

sending messages to a terminal (configuration

editor).............................................................161

severity levels.....................................................158

viewing (Quick Configuration).............................164

system logs

archiving.............................................................161

Common Criteria information.............................155

destinations for log files......................................157

disabling.............................................................162

displaying size....................................................110

event triggers for SNMP traps, setting in event

policies..............................................................97

file cleanup (CLI).................................................201

file cleanup (J-Web).............................................199

functions.............................................................156

logging facilities..................................................157

logging severity levels.........................................158

messages See system log messages

monitoring..........................................................244

overview.............................................................156

regular expressions for filtering..........................158

system management......................................................3

automating...........................................................89

See also commit scripts; event policies; operation scripts

displaying log and trace file contents..................244

login classes......................................................5, 16

preparation.............................................................8

Quick Configuration................................................8

system logs.........................................................155

template accounts.............................................7, 18

user accounts....................................................4, 17

user authentication.................................................4

system process information, displaying.....................111

system storage, displaying.........................................110

system time, displaying.............................................108

T

T1 ports

alarm conditions and configuration options........168

configuring alarms on.........................................172

T3 ports

alarm condition indicator....................................175

alarm conditions and configuration options........170

configuring alarms on.........................................172

TACACS+

adding a server (Quick Configuration).....................9

authentication (configuration editor).....................13

Common Criteria information.................................3

order of user authentication (configuration

editor)...............................................................15

secret (configuration editor)..................................14

secret (Quick Configuration).................................10

specifying for authentication (Quick

Configuration)...................................................10

TCP RPM probes

CoS classification, destination interface

requirement....................................................279

CoS classification, use with caution.....................280

description..........................................................269

server port..........................................................276

setting.................................................................279

verifying servers.................................................288

technical support

contacting JTAC....................................................xxi

hardware information for...................................112

Telephony Gateway Module See TGM550

Telephony Interface Module See TGM550

Telnet

accessing remote accounts (CLI)...........................24

setting login retry limits........................................26

Index

■ 307

J-series™ Services Router Administration Guide

telnet command...........................................................25

options..................................................................25

Telnet session..............................................................25

temperature

chassis, monitoring.............................................112

PIM (in FPC summary)........................................113

Routing Engine, too warm..................................171

template accounts

description..............................................................7

local accounts (configuration editor).....................20

remote accounts (configuration editor).................19

temporary files

cleaning up (CLI).................................................201

cleaning up (J-Web).............................................199

displaying size....................................................110

downloading (J-Web)...........................................200

for packet capture...............................................256

terminal session, sending system log messages

to............................................................................161

terminology

alarms.................................................................165

autoinstallation.....................................................81

DHCP....................................................................63

diagnostic...........................................................209

monitoring..........................................................101

packet capture....................................................253

RPM....................................................................267

system logs.........................................................155

USB modems........................................................29

user authentication.................................................3

tests See RPM

TFTP, for autoinstallation.............................................83

TGM550 dynamic call admission control (CAC)

information.....................................................152

Media Gateway Controller (MGC) list...................152

monitoring..........................................................151

threshold

falling....................................................................49

rising....................................................................49

SNMP health monitor............................................49

threshold values, for RPM probes See RPM probes time to live See TTL

time zone, displaying.................................................108

timestamps for RPM probes See RPM probe timestamps suppressing in packet headers, in captured

packets............................................................228

suppressing in packet headers, in traffic

monitoring......................................................247

trace files

monitoring..........................................................244

multicast, monitoring..........................................243

traceroute

CLI command.....................................................237

indications..........................................................225

J-Web tool...........................................................223

results.................................................................225

TTL increments...................................................223

traceroute command..................................................237

options................................................................237

traceroute monitor

CLI command.....................................................238

traceroute monitor command....................................238

options................................................................239

results.................................................................240

Traceroute page.........................................................224

field summary....................................................224

traffic

analyzing with packet capture.............................253

multicast, tracking..............................................241

tracking with J-Web traceroute............................223

tracking with the traceroute command...............237

transmission speed, displaying..................................115

traps See SNMP traps

triggers for SNMP traps, setting in event policies.........97

Trivial File Transfer Protocol (TFTP), for

autoinstallation.........................................................83

troubleshooting

automating with event policies.............................94

operation scripts...................................................92

See also diagnosis; operation scripts

packet capture for analysis.................................253

See also diagnosis; packet capture

root password recovery........................................21

SNMP health monitor............................................49

troubleshooting a Services Router, hardware components

chassis alarm conditions.....................................171

TTL (time to live)

default, in multicast path-tracking queries..........241

in ping requests..................................................218

increments, in traceroute packets.......................223

threshold, in multicast trace results....................243

total, in multicast trace results............................243

TTY, displaying..........................................................108

U

UDP RPM probes

CoS classification, destination interface

requirement....................................................279

CoS classification, use with caution.....................280

description..........................................................269

server port..........................................................276

setting.................................................................279

verifying servers.................................................288

umd0...........................................................................30

unauthorized login class permissions.............................5

universal serial bus See USB

308 ■

Index

Index upgrades

downloading.......................................................181

installing (CLI).....................................................184

installing by uploading........................................183

installing from remote server..............................182

overview.............................................................179

requirements..............................................179, 181

Upload package page.................................................183

field summary....................................................183

URLs

Juniper Networks enterprise MIBs.........................48

release notes.........................................................xv

software downloads............................................181

standard MIBs.......................................................48

USB (universal serial bus)

configuring..........................................................189

configuring for failure snapshot storage..............190

USB modem connections

adding an interface...............................................33

CHAP on dialer interfaces (configuration

editor)...............................................................37

configuring dial-up modem at user end................39

configuring router end..........................................33

connecting dial-up modem at user end.................40

connecting router end...........................................33

connecting to user end.........................................39

dial-in (configuration editor)..................................36

dialer interface See dialer interface, USB modem

interface naming conventions...............................30

overview...............................................................32

requirements........................................................33

USB modem interface types..................................30

verifying dialer interfaces......................................44

verifying USB modem interfaces...........................43

USB modem interfaces

CHAP on dialer interfaces (configuration

editor)...............................................................37

dial-in (configuration editor)..................................36

dialer interface See dialer interface, USB modem

interface types......................................................30

verifying USB modem interfaces...........................43

USB modems

administering........................................................40

AT commands......................................................31

AT commands, modifying.....................................41

configuration overview.........................................32

connecting at router end.......................................33

connecting at user end..........................................39

default modem initialization commands...............31

default modem initialization commands,

modifying..........................................................41

initialization by router...........................................31

MultiModem.........................................................29

overview...............................................................30

See also dialer interface, for USB modem; USB modem connections

recommended modem.........................................29

resetting................................................................42

verifying...............................................................42

user accounts

authentication order (configuration editor)...........15

contents..................................................................4

creating (configuration editor)...............................18

for local users.......................................................20

for remote users...................................................19

predefined login classes..........................................5

templates for....................................................7, 18

See also template accounts

user logging facility....................................................158

username

description..............................................................4

displaying...........................................................108

specifying (Quick Configuration)...........................11

users

access privileges...............................................5, 16

accounts See user accounts

adding (Quick Configuration)................................11

displaying...........................................................108

login classes......................................................5, 16

predefined login classes..........................................5

template accounts See template accounts

usernames..............................................................4

Users Quick Configuration page...................................10

utilities, for compact flash recovery...........................192

V

vendor ID, DLSw........................................................121

verification

alarm configurations...........................................175

autoinstallation.....................................................86

captured packets.................................................264

destination path (J-Web).....................................223

DHCP binding database........................................76

DHCP server configuration....................................75

DHCP server operation.........................................77

DHCP statistics.....................................................79

dialer interfaces....................................................44

firewall filter for packet capture..........................264

host reachability (CLI).........................................230

host reachability (J-Web).....................................216

LSPs (J-Web).......................................................219

packet capture....................................................263

RPM configuration..............................................286

RPM probe servers..............................................288

RPM statistics.....................................................286

SNMP....................................................................58

SNMP health monitor............................................59

traceroute command..........................................237

traceroute monitor command.............................237

tracing multicast paths........................................241

USB modem interfaces.........................................43

Index

■ 309

J-series™ Services Router Administration Guide version

hardware, displaying...........................................112

PPPoE, information about...................................150

software, displaying............................................107

View Events page.......................................................162

field summary (filtering log messages)................162

field summary (viewing log messages)................164

views, SNMP................................................................58

VoIP (voice over IP), monitoring................................151

VPNs (virtual private networks), DHCP support on

interfaces.................................................................66

W

warning logging severity............................................158

WinZip utility, for compact flash recovery..................192

world-readable statement..........................................161

X

XML See commit scripts; operation scripts

XSLT See commit scripts; operation scripts

Y

yellow alarms See minor alarms

310 ■

Index

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