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10exuGB.p65
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User’s Guide
28/09/98, 11:49
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki.
Copyright 1998 by Oki. All rights reserved.
First edition 08/1998.
Written and produced by the Oki Documentation Dept.
Oki is a registered trademark of Oki Electric Industry Company
Ltd.
E
NERGY
S
TAR
is a trademark of the United States Environmental
Protection Agency.
TrueType is a registered trademark of Apple Computer Company.
Hewlett-Packard, HP, and LaserJet are registered trademarks of
Hewlett-Packard Company.
IBM is a registered trademark of International Business
Machines Corp.
Microsoft and MS-DOS are registered trademarks and
Windows is a trademark of Microsoft Corporation.
Adobe and PostScript are trademarks of Adobe Systems
Incorporated.
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OKIPAGE 10ex, 12i/n
Contents
Safety Instructions ............................................................ 4
Important Wiring Instructions .......................................... 6
Printer Control Panel ........................................................ 7
OKIPAGE 12i/n ............................................................. 7
OKIPAGE 10ex ............................................................. 7
The Ready Light .......................................................... 7
The Display Window .................................................... 7
Printer Buttons ............................................................. 7
Button Functions .......................................................... 8
Printer Menus ................................................................... 9
Viewing and Modifying Menu Settings ...................... 9
Level 1 Menu ............................................................. 10
Level 2 Menu ............................................................. 12
Paper ............................................................................... 14
Choosing Paper .......................................................... 14
Transparencies/Adhesive Labels ................................ 14
Paper Sizes .................................................................. 14
Paper Weight .............................................................. 14
Installing Paper ........................................................... 15
Printing Envelopes ..................................................... 16
Choosing Envelopes .................................................. 16
Printing Transparencies .............................................. 16
Feeding Heavyweight Paper or Cardstock ................. 16
Print Quality Adjustments for Different Paper ........... 16
Toner ............................................................................... 17
When to Replace the Toner Cartridge ........................ 17
User’s Guide
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Toner Cartridge Life ................................................... 17
Replacing the Toner Cartridge ...................................17
Image Drum .................................................................... 19
When to Replace the Image Drum Cartridge ............. 19
Image Drum Cartridge Life ......................................... 19
Replacing the Image Drum Cartridge ........................ 19
Resetting the Drum Counter ...................................... 20
Fonts ............................................................................... 21
What Is a Font? ...........................................................21
Printing a Font List ..................................................... 21
Using Fonts ................................................................. 21
Symbol Sets ................................................................21
Status Messages .............................................................. 22
Printer Maintenance ....................................................... 26
Maintenance Menu ....................................................26
Generating a Cleaning Page ....................................... 27
Cleaning the LED Array ............................................. 28
Basic Trouble Shooting ................................................. 29
Paper Jams .................................................................. 29
Input Jam from Cassette Tray ..................................... 29
Feed Jam or Exit Jam .................................................. 30
Print Quality Problems ...............................................31
Software Problems ...................................................... 34
Hardware Problems ..................................................... 35
Specifications ................................................................. 36
Index ............................................................................... 37
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Safety Instructions
Your Oki printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer:
• Read the setup instructions in this handbook carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the printer itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something unsteady, it may fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may become blocked, causing the printer to overheat.
• To protect your printer from overheating, make sure all openings on the printer are not blocked. Do not put the printer on or near a heat source, such as a radiator or heat register. Keep it out of direct sunlight. Allow enough room around the printer for adequate ventilation and easy access to the paper trays.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the back of the printer. If you are not sure, check with your dealer or with your local power company.
• Your printer has an earthed, 3-pin plug as a safety feature, and it will only fit into an earthed outlet. If you can not plug it in, chances are you have an older, non-earthed outlet; contact an electrician to have the outlet replaced. Do not use an adapter to defeat the earthing.
• To avoid damaging the power cord, do not put anything on it or place it where it will be walked on. If the cord becomes damaged or frayed, replace it immediately.
• If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged into the outlet should not exceed 15 amperes.
• The power outlet into which you plug your printer must remain accessible at all times.
• Lifting the top cover exposes hot surfaces. These are clearly labelled. Do NOT touch them.
• Do not insert anything into the ventilation slots on the printer; you could get a shock or cause a fire.
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• Aside from the routine maintenance described in this handbook, do not try to service the printer yourself; opening the cover may expose you to shocks or other hazards.
• Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work.
• It is recommended that the printer be switched off prior to opening or removing covers.
If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immediately and contact your dealer.
These are some of the things to look for:
• The power cable or plug is frayed or damaged.
• Liquid has been spilled into the printer, or it has been exposed to water.
• The printer has been dropped, or the cabinet is damaged.
• The printer does not function normally when you are following the operating instructions.
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5
Important Wiring Instructions
The wires in the power cable are coloured in accordance with the following code:
Green and Yellow — Earth
Blue — Neutral
Brown — Live
If the colours of the wires in the power cable of this printer do not correspond with the markings of the terminals of your plug, proceed as follows:
• Green and Yellow must be connected to the terminal marked with the letter
E
(or the safety earth symbol) or the terminal coloured Green or Green & Yellow.
• Brown must be connected to the terminal marked with the letter
L
or coloured Red.
• Blue must be connected to the terminal marked with the letter
N
or coloured Blue or Black.
This printer must be earthed.
If you are in any doubt regarding the wiring, please contact a qualified electrician.
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This product complies with the requirements of the Council
Directives 89/336/EEC and 73/23/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility and low voltage.
As an E
NERGY
S
TAR
Partner, Oki has determined that this product meets the E
NERGY
S
TAR
guidelines for energy efficiency.
28/09/98, 11:49
OKIPAGE 10ex, 12i/n
Printer Control Panel
OKIPAGE 12i/n
OKIPAGE 10ex
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The Ready Light
ON
OFF
BLINKING
Printer is on-line ready to receive data.
Printer is off-line, cannot receive data. All button functions are now active.
Printer is receiving data.
The Display Window
Indicates the following:
• What the printer is doing during normal operation.
• When you need to add paper or change consumables.
• When there is something wrong with the printer.
Printer Buttons
These allow the user to access, view and change printer settings.
Quick menus are also available from the panel to allow rapid access to more frequently used functions.
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Button Functions
To access the primary function on a button, press momentarily and release. To gain access to the secondary function, press and hold the button for at least two seconds.
MENU 1/Menu 2
When printer is off-line: press to access printer menu 1.
press and hold to access printer menu 2.
/
Recover
When in printer menu mode: press to reverse through items in a menu category.
When printer is offline: press and hold to resume printing after an error condition (if possible, depending on nature of error).
/
Reset
When in printer menu mode: press to advance through items in a menu category.
When printer is offline: press and hold to reset the printer.
ENTER/Power Save
When in printer menu mode: press to make current setting active. An asterisk (*) will appear in the display.
When printer is offline: press and hold to enter power save menu.
8
ON LINE
When printer is off-line: switches printer to on-line.
When printer is on-line: switches printer to off-line.
When in menu mode: press to end Menu session.
PAPER SIZE/Print Menu
When the printer is off-line: press to enter the Paper Size Quick Menu.
press and hold to print the current Menu Settings. When the display shows
MENU HP PCL6
, press
ENTER.
TRAY TYPE/Print Fonts
When the printer is off-line: press to enter the Tray Type Quick Menu.
press and hold to print a sample of all the resident, card and soft fonts present. When the display shows
FONTS
HP PCL6
, press
ENTER.
FORM FEED/Print Demo
Press to print all the remaining data in the printer buffer and eject the page.
When the printer is off-line: press and hold to print the Demo page. When the display shows
DEMO HP PCL6
, press
ENTER.
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Printer Menus
Viewing and Modifying Menu Settings
It is possible, using the front panel buttons, to change the default configuration of your printer to accommodate your software application, specific paper size, method of paper feed and interface connection.
The menu structure consists of three levels:
Category
Each category consists of several items, selected by pressing the
MENU 1/Menu 2
button (with the printer off-line). When the required category is displayed press the
ENTER
button to display a list of items.
Item
Each item consists of several parameters displayed on the upper line in the message window by pressing the
MENU 1/
Menu 2
button.
Parameter
The parameter will be displayed on the lower line of the message window by pressing the left & right buttons. When the required parameter is displayed press the
ENTER
button.
If your software can control a feature that is also controlled in the printer menu, the software will override the menu setting. Use your software to control printer features whenever possible.
Two menus are available:
1.
Press
ON LINE
to place the printer off-line.
2.
Enter Menu 1 or Menu 2 as required.
Menu 1 is selected by momentarily pressing and releasing the
MENU 1/Menu 2
button.
Menu 2 is selected by holding down the
MENU 1/Menu 2
button for at least two seconds.
3.
Once the first menu category is displayed, further presses of the
MENU 1/Menu 2
button move on to the next category.
4.
To enter a category and display an item, press the
ENTER
button. The display will show the item in the top line and the current parameter in the bottom line.
5.
The current active parameter is indicated with an asterisk
*
.
To alter the parameter, press the buttons. To make a new parameter active, press the
ENTER
button when that parameter is displayed.
6.
To move on to a new item or category, press the
MENU 1/
Menu 2
button. To exit the menu, press the
ON LINE
button.
The following tables list printer menu selections. Factory default settings are indicated in bold type.
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Level 1 Menu
Category
PERSONALITY
TRAY SELECT
EDIT SIZE
PAPER SIZE
10
10exuGB.p65
MEDIA TYPE
10
Items
EMULATE
MANUAL
PAPER IN
AUTO TRAY
(if Tray 2 is installed)
EDT SIZE
TRAY 1
MANUAL
TRAY 2
(appears if installed)
FEEDER
(appears if installed)
TRAY1/TRAY 2
(if installed)
FEEDER
(if installed)
MANUAL
Parameters
AUTO, HP PCL 6, EPSONFX, IBM PPR, ADOBE PS
(OKIPAGE 12/n)
OFF, ON
TRAY 1, TRAY 2
(if installed)
, FEEDER
(if installed)
OFF, ON
CASSETT, LETTER, EXEC, LEGAL14, LEGAL13, A4 SIZE, A5 SIZE, A6 SIZE,
B5 SIZE, COM-9, COM-10, MONARCH, DL ENV, C5 ENV
A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, LETTER, EXEC, LEGAL14, LEGAL13
A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, COM-9, COM-10, MONARCH, DL ENV,
C5 ENV, LETTER, EXEC, LEGAL14, LEGAL13
A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, LETTER, EXEC, LEGAL14, LEGAL13
A4 SIZE, A5 SIZE, A6 SIZE, B5 SIZE, COM-9, COM-10, MONARCH, DL ENV,
C5 ENV, LETTER, EXEC, LEGAL14, LEGAL13
MEDIUM, M HEAVY, HEAVY, LIGHT, M LIGHT
MEDIUM, M HEAVY, HEAVY, LIGHT, M LIGHT
MEDIUM, M HEAVY, TRANSPR, HEAVY, LIGHT, M LIGHT
OKIPAGE 10ex, 12i/n
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Category
PAPER SIZE CHK
COPIES
FONTS & SYMBOLS
PAGE LAYOUT 1
PAGE LAYOUT 2
HOST I/F
(OKIPAGE 12i/n)
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Items
SIZE CHK
COPIES
FONT SRC
DLLSOFT
(appears if loaded)
FONT NO.
FONT CPI
(appears if selected font is scalable/fixed spaced)
FONT HGT
(appears if selected font is scalable proportional spaced)
SYMBOL
A4 WIDTH
BLNKSKIP
CR FUNCTION
LF FUNCTION
ORIENT
LINES/PG
PARALL
NETWORK
Parameters
ENABLE, DISABLE
1 to 999
RESIDENT, CARD
(appears if installed)
I000 to I048
10.00, 0.44 to 99.99
12.00, 4.00 to 999.75
PC-8,
(89 symbol sets are available)
78 COL, 80 COL
OFF, ON
CR, CR+LF
LF, LF+CR
PORTRT, LANDSCP
64 LNS, 5 to 128 LNS
ENABLE, DISABLE
ENABLE, DISABLE
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11
Level 2 Menu
Category
PRINT MODE
AUTO OPERATION
12
DARKNESS CONTROL
POWER SAVING
LOW TONER
TONER SAVING
CLEARABLE WARNINGS
ERROR REPORT
PARALLEL I/F
MAN TIME
PR PROTEK
DARKNESS
POWER SAVING
LOW TNR
TONER
CLR WRNG
ERREPORT
SPEED
BI-DIRCT
I-PRIME
10exuGB.p65
12
Items
MODE (resolution)
AUTOCONT
WAIT TIME
Parameters
600, V1200
(600 × 1200 dpi)
, 300
OFF, ON
OKIPAGE 10ex: OFF, ON, 5 secs, 6 secs....300 secs
OKIPAGE 12i/n: OFF, ON, 5 secs, 6 secs...90 secs...300 secs
60 secs, OFF, 30 secs
GOOD, BETTER, BEST
0, +1, +2, -2, -1
0 SEC, 8 MIN, DISABLE
ON, OFF
DISABLE, MEDIUM, LIGHT
ON, JOB
OFF, ON
HIGH, MEDIUM
ENABLE, DISABLE
OFF, ON
OKIPAGE 10ex, 12i/n
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Category
NETWORK
(OKIPAGE 12i/n)
LANGUAGE
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Items
FRAME
TCP/IP
DHCP
RARP
IP BYTE 1
IP BYTE 2
IP BYTE 3
IP BYTE 4
SM BYTE 1
SM BYTE 2
SM BYTE 3
SM BYTE 4
GW BYTE 1
GW BYTE 2
GW BYTE 3
GW BYTE 4
NETWARE
ETHERTALK
NET MNT
SELF TEST
LANGUAGE
Parameters
AUTO, 802.2, 802.3, SNAP, ETHER2
ENABLE, DISABLE
OFF, ON
OFF, ON
193, 0-255
132, 0-255
3, 0-255
99, 0-255
255, 0-255
255, 0-255
255, 0-255
0, 0-255
192, 0-255
168, 0-255
99, 0-255
254, 0-255
ENABLE, DISABLE
ENABLE, DISABLE
STATUS - STATUS18
OK, NG
ENGLISH, DEUTSCH, FRANCIS, ITALIAN, CASTLAN, SVENSKA, NORSK,
DANSK, NEDERL, TÜRKCE, PORTUG, POLSKI
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Paper
Choosing Paper
• For best results, use paper that is smooth and of high quality, like copier type paper or paper with a Sheffield rating of 100-250.
• Store paper in its ream wrapper until you are ready to use it. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.
• Preprinted forms must not scorch, melt, offset, or release hazardous emissions when heated to 392° F (200° C) for
0.1 second.
• Avoid printing on both sides of the paper or on preprinted documents that have been in a photocopier.
• Try paper before you buy it in quantity.
Paper Sizes
A4
A5
A6
B5
LETTER
EXEC
LEGAL 14
LEGAL 13
Paper Weight
Paper Tray:
Manual Feed:
Transparencies/Adhesive Labels
• Always use Manual Feed
• Always use rear output.
• Media must be specifically made for laser printers or photocopiers.
• Must be able to withstand 200°C for 0.1 sec.
• Labels should cover entire carrier sheet.
• Carrier sheet or adhesive must not be exposed to any part of the printer.
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14
COM-9 *
COM-10 *
MONARCH *
DL ENV *
C5 ENV *
(
*
manual feed only)
16 - 24 lb (60 - 90g/m²)
16 - 32 lb (60 - 120g/m²)
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OKIPAGE 10ex, 12i/n
Installing Paper
1.
Remove the paper tray from the bottom of the printer and place plain paper in the tray, carefully keeping the level of the paper in the tray below the guide marks (1).
1
3.
Adjust the paper guides (1).
1
2.
Adjust the rear paper support (2) to the size of paper you are using by lifting up and sliding forwards or backwards as necessary.
4.
Replace the tray in the printer. The paper level indicator (3) provides a visual indication of how much paper is left in the tray.
2
3
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Printing Envelopes Feeding Heavyweight Paper or Cardstock
1.
Pull out the rear exit extender until it locks and lift out the support bar. Pull down the manual feed tray and adjust the paper guides.
2.
Insert the envelope, flap down and to the left, until the printer grips it.
3.
Set envelope size and landscape orientation in your software, then issue the print command.
The normal paper path from a main paper tray to the top output stack involves two complete U-turns. This may sometimes cause very heavyweight paper or cardstock to jam or misfeed.
Choosing Envelopes
• Always use rear output.
• No windows or metal clasps.
• Media no heavier than 28 lbs.
• Smooth even surface.
• No self-sealing flaps.
• Seams down the sides, not across the middle.
• Squared-off flaps that do not cover the print area.
Use the front tray to feed this type of paper and the rear paper exit to collect your printed output. This gives a nearly straight paper path through the machine, and may prove more reliable in this type of application.
Printing Transparencies
Select and print transparencies using the
MANUAL FEED
option under
MEDIA TYPE
in
MENU 1
. Select
TRANSPR
to ensure the correct fusing temperature is set. Damage may occur to your transparencies if an incorrect setting is used.
16
Print Quality Adjustments for Different Paper
The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl, while too little heat will cause the image not to fuse fully into heavyweight paper.
Use the
MEDIA TYPE
setting in
MENU 1
to adjust for different thicknesses of paper.
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Toner
When to Replace the Toner Cartridge
Replace the toner cartridge after
TONER LOW
displays in the printer control panel window. After
TONER LOW
displays, the printer will print about 100 more pages, then display
TONER EMPTY
and stop printing. Printing will resume after a new toner cartridge has been installed.
Replacing the Toner Cartridge
Do NOT remove cartridge from packaging.
Use OKI Type 5 image drum and toner cartridges only.
1.
Open the cover and remove the used toner cartridge.
The use of OKI toner is highly recommended. Using compatible or counterfeit toners can seriously damage your printer.
Toner Cartridge Life
How long your toner cartridge lasts depends on the print density; the percentage of the page that prints black. A typical letter has 3% to 5% print density; graphics usually have higher density. Higher print density means toner is used up faster.
At 5% print density, a toner cartridge will print an average of
2,000 pages. Remember, this is only an average: actual results may vary.
The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner. It normally produces about 1,000 pages.
2.
Shake the toner cartridge to evenly distribute toner.
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17
3.
Unwrap the new cartridge.
4.
Remove the tape.
6.
Push the coloured tab forward to release the toner into the toner hopper.
5.
Insert the cartridge into the printer, left end first as illustrated.
7.
Close the printer cover.
2
1
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OKIPAGE 10ex, 12i/n
Image Drum
When to Replace the Image Drum Cartridge Replacing the Image Drum Cartridge
When the drum reaches 90% of its life, the
CHG DRUM
message will display in the printer control panel window.
Change the image drum cartridge when the print becomes faint or begins to deteriorate. Ideally you should keep a new cartridge on hand.
Image Drum Cartridge Life
The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job.
The image drum cartridge should last about 9,000 pages at one page per job, 14,000 pages at three pages per job and 20,000 pages at fifteen pages per job. These numbers are approximate, since you do not print the same number of pages each time, and environmental conditions and paper type used may vary.
The image drum is fragile. To avoid damage to the new drum, take these precautions while handling the new image drum cartridge:
• Do not touch the green drum surface.
• Do not set the cartridge down on anything that might scratch the surface of the drum.
• Do not expose the drum to direct sunlight and do not expose it to room light for more than 5 minutes. Leave it in the package until you are ready to install it into the printer.
1.
Open the cover and remove the used image drum cartridge.
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2.
Remove the new image drum from the package.
3.
Remove the protective paper.
5.
Remove the shipping insert from the toner well and discard.
Reset the drum counter (see below), and install a new toner cartridge following the instructions in the previous section.
Resetting the Drum Counter
4.
Install the new image drum cartridge into the printer placing the alignment pins on each end into the slots in the printer.
After replacing the image drum cartridge, reset the drum counter to keep a correct count of the number of pages printed on the image drum.
1.
Turn the printer on while holding the
MENU 1/Menu 2
button.
USERMNT
displays in the control panel window.
2.
Press
MENU 1/Menu 2 three times.
DRUM CNT RESET
displays.
3.
Press
ENTER. The counter will reset and the printer will go
ON-LINE
.
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OKIPAGE 10ex, 12i/n
Fonts
Printing a Font List
What Is a Font?
Strictly speaking, a font refers to a set of printable characters in a particular typeface of a specific size (e.g. 12 point) and style (e.g. roman, bold or bold-italic). In computer printing, however, this term has been used in a wider context to refer to all sizes and styles of a particular typeface. In printers, fonts may be divided into two basic types: bitmap fonts and scalable (or outline) fonts.
Bitmap fonts are made up of a pattern of dots (at the printer resolution) to form the image of each printable character. These are of a fixed size, and scaling makes them look ragged.
Scalable fonts are stored as a set of mathematical curves. At print time the printer uses the stored curves to make up a bitmap of each character required, at the required size, and in the required style, at the full printer resolution. Such fonts are therefore said to be scalable, and do not appear ragged at enlarged sizes.
1.
Press the
ON-LINE
button to take the printer off line.
2.
Press the
TRAY TYPE/Print Fonts
button for at least two seconds. The display shows
FONTS HP PCL6
.
3.
Press the
ENTER button.
4.
After a short delay two pages of font information will be printed, including samples.
Using Fonts
Some MS-DOS and most Windows programs provide an easy method of font selection within documents. In these cases the printer’s font selection is controlled by the host PC software application (or by Windows itself). On other software platforms special codes (escape sequences) must be embedded with the print data. This topic is beyond the scope of this Help Guide.
However, the font list referred to in the previous topic contains a list of the required codes. Use of these codes is best left to a professional programmer.
User’s Guide
Symbol Sets
Your printer provides special sets of characters for technical, legal and foreign language uses, as well as sets of drawing characters and standard alphanumeric characters. Each font uses symbols from one or more of these sets.
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Status Messages
This section contains explanations of the different messages you will see, displayed on one, or both lines in the LCD window of your printer.
Ready Light Status
ON
OFF
BLINK
1234
1234
1234
UNDEFINED
Control Panel Messages
tttttt = TRAY1, FEEDER, TRAY2 (option).
TRAY1 = upper tray
TRAY2 = lower tray
FEEDER = multi media feeder
» Indicates that the second line is a scrolling display.
Message
Ready
Ready
ON-LINE
XXX
OFF-LINE
Status
Indicates the printer is in ON LINE mode.
XXX = HP PCL6, FX, PPR, WIN, AUTO.
Indicates the printer is in OFF-LINE mode.
Ready
PROCSING
XXX
Ready
123
123
123
DATA
XXX
Ready
123
123
PRINTING
Indicates that the printer is receiving data.
Indicates that there is data in the printer buffer.
Printer is printing.
Ready
123
123
NO PS
Ready
123
123
PWR SAVE
Ready
123
123
TONERLOW
Indicates that the PJL command has selected a printer language that is not installed in the printer.
Indicates that the printer is operating in power saving mode.
Indicates the amount of toner left in the toner cartridge is low. Print quality may be affected.
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Message Status
Toner sensor error.
Ready
123
123
TONERSNS
Ready
123
123
CHG DRUM
Ready
123
123
Ready
Ready
123
123
PRINTING nnn/mmm
RESET
FONTS
Indicates that the printer has reached the end of its life (image drum).
Print quality may be affected
Indicates that copy pages are being printed.
nnn = current page.
mmm = total pages.
The printer clears the remaining data in its buffer and resets the menu to user default settings. Temporary DLL/Macro data is also cleared.
The printer will print all the available fonts.
Ready ON – initiated by software command.
Ready BLINK – initiated by button.
Indicates that the printer is cleaning.
Ready
123
123
CLEANING
Ready
123
123
DEMO
The printer will print a demo page.
Ready ON – Initiated by software command.
Ready BLINK – Initiated by button.
Message
Ready
123
123
Ready
123
123
Ready
MENU
MANUAL
#REQUEST
Ready
CLEANING
MANUAL #
Ready
tttttt
PAPEROUT
Ready
COVER T2
OPEN tttttt mmm»
PAPER»
REQUEST
Status
The printer will print current menu settings.
Ready ON – Initiated by software command.
Ready BLINK – Initiated by button.
The printer is asking you to insert requested size paper. # = Paper Size.
The printer is requesting # size paper to be inserted for cleaning process.
Indicates that the paper tray is empty.
Indicates that the cover to tray 2 is open.
A request for paper of size mmm.
tttttt = TRAY1, FEEDER, TRAY2 (option).
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Message
Ready
MEMORY
OVERFLOW
Ready
REC BUF
OVERFLOW
Ready
Ready
OVERRUN
HOST I/F
ERROR
Status
Memory has overflowed for one of the following reasons.
• Too much data on page.
• Too much macro data.
• Too much DLL data.
Press
RECOVER
to continue. Install extra memory or reduce data on page.
The receive buffer memory has overflowed.
Press
RECOVER
to continue. The PC ignores printer busy signal in the interface, check cable pin assignments.
Print processing speed could not follow the paper feed speed. Press
RECOVER
to continue. Simplify page formatting data or select Page Protection menu.
Indicates an error in the network or RS232C interface. Check protocols of printer and host. Press
RECOVER
to continue.
Message
Ready
Ready
Ready
Ready
Ready
Ready
TONER
EMP tttttt
SIZE ERR tttttt
INPUTJAM tttttt
FEED JAM tttttt
EXIT JAM
MENU
Status
Indicates that TONER LOW has been exceeded and the cartridge should be replaced.
Wrong paper size found. Open and close printer cover to continue. Check paper size or paper double feed.
Paper jam found, when fed from paper tray.
Check paper in the tray. Open and close printer cover to continue.
Paper jam found, during paper feed.
Remove misfed paper and close printer cover to continue.
Paper jam found in paper exit area. Open printer cover, remove paper, close printer cover to continue.
Settings Menu.
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Message
Ready
COVER
OPEN
Ready
Ready
Ready
Ready
Ready
EEPROM
RESETING
ERROR nn
ERROR 0n aaaaaaaa
Ready
123
123
SIMM-ROM
ERROR
Ready
INITIAL-
IZING
RESET TO
SAVE
Status
Cover is open. Press down firmly to close.
EEPROM ID check error. Press
RECOVER
to reset EEPROM to factory default.
Abnormality found in the printer. Switch printer off then on again to clear, if problem persists, contact service representative.
Abnormality found in the controller. Switch printer off then on again to clear, if problem persists, contact service representative.
aaaaaaaa = error address
Flash SIMM sum check error.
Displayed in window for one second after switching on power, for test purposes.
Printer is in initialization mode after switching on, prior to on- line mode.
Printer is requesting
RESET
button to be pressed for more than 2 seconds, to write new menu data to EEPROM.
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Printer Maintenance
Maintenance Menu
This menu includes printer maintenance and operating functions. To enter the Maintenance Menu:
1.
Turn off the printer.
2.
Press and hold
MENU 1/Menu 2
and turn the printer on.
USER MNT
displays.
3.
Press
MENU 1/Menu 2
repeatedly to advance to the category you want.
4.
Press
ENTER
to invoke a function; or press to see other options, then press
ENTER
to select the option you want.
Press
ON LINE
to exit.
MENU RESET
HEX DUMP
DRUM CNT RESET
OP MENU
REC BUFF
X ADJUST
Y ADJUST
2ND TRAY
Reset Level 1 menu to factory settings.
Print a hexadecimal dump of received data for diagnostics. To exit, turn off the printer.
Reset the drum counter after replacing the image drum cartridge.
DISABLE = Disables all control panel buttons except
ON LINE
.
ENABLE
= All buttons are active.
Auto, 8KB, 20KB, 50KB, 100KB. (Default = Auto.)
Adjust horizontal print position in 0.25 mm increments. Plus (+) indicates right movement, minus
(-) indicates left movement.
Adjust vertical print position in 0.25 mm increments. Plus (+) indicated downward movement, minus (-) indicates upward movement.
1…16. (2nd paper tray address. Default = 5.)
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Generating a Cleaning Page
If your printer shows signs of fading, streaking or erratic marks, you may be able to clear the problem by generating a drum cleaning page as follows:
1.
Press the
ON-LINE
button to take the printer off line.
2.
Hold down the seconds.
buttons together for at least two
The display will show
CLEANING
and
MANUAL A4 SIZE
REQUEST
.
3.
Carefully pull the tab (1) until the panel is in the fully lowered position.
1
4.
Insert a sheet of A4 plain paper into the manual feed tray.
5.
The display will show
PRINT CLEANING
as the paper is fed.
The paper will emerge from the printer with grey shading.
This sheet may be discarded.
6.
Return the printer on line by pressing the
ON LINE
button.
If subsequent printing appears faded or uneven, try replacing the toner cartridge.
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Cleaning the LED Array
Clean the LED array
• whenever you install a new toner cartridge.
• if you see faded vertical areas or light printing down a page.
1
Wipe the LED array (1) gently with the cleaning pad that came with your toner cartridge. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it.
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Basic Trouble Shooting
Paper Jams Input Jam from Cassette Tray
Your printer may experience a paper jam in one of three areas. The display message will indicate which area has caused the jam:
INPUT JAM
FEED JAM
EXIT JAM
Paper has failed to leave the selected tray and enter the printer’s internal paper path.
Paper has entered the printer but failed to reach the exit.
Paper has reached the exit but has failed to exit completely from the printer.
1.
Remove the paper tray (1) from the printer.
2.
Remove any crumpled or folded paper.
2
1
3.
Remove any paper from the underside (2) of the printer.
4.
Replace the paper tray. After successfully removing any damaged or misfed paper the printer should continue printing.
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29
Feed Jam or Exit Jam
1.
Remove the tray and clear any mis-fed sheets, as described in the previous example.
2.
Open the cover.
4.
Remove any jammed sheets from the paper path.
5.
Re-install the image drum cartridge, ensuring that it correctly locates into the slots on each side of the printer.
The fuser area will be hot. This area is clearly marked.
Do not touch it.
3.
Carefully lift out the image drum unit, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface.
6.
Close the top cover and press down to latch it closed.
The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted.
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Print Quality Problems
Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked.
Symptom
Blank sheets printed.
Entire page prints faintly.
Page has grey background.
Page prints all black.
Page has repetitive marks.
Problem
Image drum cartridge not properly installed.
Solution
Reinstall image drum cartridge.
Empty or missing toner cartridge.
Empty toner cartridge. Pages get fainter when toner is used up.
Install new toner cartridge.
LED array is dirty.
Install new toner cartridge.
Clean LED array.
Static electricity, generally from dry environments, causes toner to stick to background.
Change papers to a smoother laser bond or use a humidifier.
Hardware problem.
Contact your service representative.
Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches.
Generate a Cleaning Page, repetitive marks may be temporary.
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Symptom Problem Solution
Oblong area of faint print appears on each page.
Dropout caused by using paper exposed to high humidity.
Change paper stocks, check paper storage environment or use a dehumidifier; check toner level.
Vertical white streaking or faint areas on page.
Toner is low and does not distribute properly, or the drum is worn out.
Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service.
Vertical black lines.
Fuzzy print.
Distorted print.
LED array is dirty.
Hardware problem.
LED array is dirty.
Clean LED array.
Contact service.
Clean LED array.
Paper path, lamp assembly, or fusing unit problem.
Generate Cleaning Page.
Contact service.
Toner cartridge is not correctly installed.
Install toner cartridge correctly.
Faded print.
Smeared or blotched print.
Dirty rollers; toner dropped inside printer or image drum problem.
Contact service.
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Symptom
Printed page is light/blurred.
Problem
Is toner low?
Is paper meant for laser printers?
LED array is dirty.
Toner is low.
Bold characters and dark lines are smeared.
Print is darker than usual.
Pages curl excessively.
Darkness setting is too high.
Printing on wrong side of paper.
Moisture in paper. Improper storage.
High humidity.
Solution
Replace toner cartridge.
Use recommended paper.
Clean LED array.
Install new toner cartridge.
Change darkness setting.
Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray.
Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping.
Recommended operating humidity:
20-80%
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Software Problems
Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information.
Symptom
Printing is “garbled”.
Printer’s output is below rated speed.
Size of top margin increases with each page printed.
Problem
Incorrect driver is installed.
Solution
Install an appropriate driver.
Much of the printing delays will be caused by your application. Sometimes purely text documents will print slowly depending on the selected fonts and how they are transferred to the printer.
For maximum speed, use text in your document and use a printer resident font.
“Creeping text.” Number of lines per page in software is not equal to number of lines per page of printer.
Many software packages assume 66 lines per page, but your printer’s default is 64.
Adjust software accordingly, or set LINES Per
PAGE in the soft control panel to equal lines per page in your software.
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Hardware Problems
Symptom
Graphic image prints partly on one page, partly on the next.
When you try to print nothing happens, but printer indicates it is ready to receive data.
“Garbage” prints.
Problem Solution
Insufficient printer memory for this image at this resolution.
Change the resolution, reduce the image size, or install more memory in your printer.
Configuration error.
Incorrect cable configuration.
(Also, see “Software Problems.”)
Check cable connection. If more than one printer is available, make sure your printer has been selected.
Check cable configuration, continuity, and length.
Booting the computer while the printer is on can cause a communications error.
Turn printer off before rebooting computer.
Printer freezes or displays error message when computer is rebooted.
Odours.
Printer is on but must “warm up” before a job is printed.
Gases are given off by forms or adhesives passing through the hot fusing unit.
Make sure the forms you use can withstand heating, and provide adequate ventilation.
Power Save mode is set on to conserve energy.
The fuser must heat up before you can begin printing the next job.
To eliminate warm up delay, change Power
Save setting in the soft control panel.
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Specifications
Printing Process: LED array imaging to organic photoconductive drum.
Power Supply:
Voltage: 230V+6%,-14% — 240V ±10% AC
Frequency: 50/60Hz ±2%
Power Cable: 1.8m separate cable, terminated with country specific plug.
Physical:
Dimensions: 200 × 330 × 377mm (H × W × D)
Weight: 10 kg with legal/universal cassette installed.
Resolution:
LED Head:
Max. Input:
Output:
600dpi
600×1200dpi
600×1200dpi
Power Consumption:
Power Save: 18 W
Idle: 61 W
Normal:
Peak:
215 W
460 W
Memory:
RAM (fitted):
RAM (max.):
ROM:
OKIPAGE 10ex OKIPAGE 12i/n
2MB
35MB
6MB
4MB
36MB
6MB
Emulation: HPLJ6p PCL6, IBM Proprinter, Epson,
PostScript 2 (OKIPAGE 12i/n)
Paper Handling:
1st tray (fitted): 250 sheets
2nd tray (opt.): 500 sheets
Paper weight: 1st/2nd/multi trays: 60–105g/m² manual: 60–120g/m²
Output: 150 sheets face down, 50 sheets face-up (rear output)
Product life:
Duty:
Reliability:
180 KP, 5 years, maximum of 15KPPM (12i/n)
180 KP, 5 years, maximum of 6KPPM (10ex)
MTBF; 5,700 PH, MTTR; 20 minutes
Consumables: Fuser; 180KP, Transfer roller; 180KP,
Image drum; 20KP (continuous), Toner; 2KP @
5% density
Environment: Operating Non-operating Storage Transit
(1 month) (I month)
Temperature: 10–32°C
Humidity: 20–80%
Noise:
0–43°C
10–90%
-20–50°C
10–90%
Operating: 48dBA
Standby: 38dBA
Power Save: below measurable limit
-29–50°C
10–90%
Interface: IBM Centronics (CEN 36), RS232C (option),
10BaseT (OKIPAGE 12i/n)
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Index
A
AUTO OPERATION ............... 12
B
bitmapped fonts ...................... 21 black lines printed ................... 32 blank sheets printed ............... 31 blurred output ......................... 33 buttons ................................. 7, 8
C
cable ......................................... 5 cardstock ................................ 16
Cartridge Life ......................... 17
CHG DRUM message ............ 19
CLEANING cleaning the led array ......... 30 drum cleaning Page ........... 27
CLEARABLE WARNINGS ..... 13
COPIES ................................... 11
D
DARKNESS CONTROL ......... 12
Distorted print ......................... 32
DRUM CNT RESET ........ 20, 26
E
EDIT SIZE .............................. 10 emulation .......................... 10, 22
ERROR (nn) .......................... 25
ERROR 0n ............................. 25
EXIT JAM ............................... 24
Exit Jam .................................. 30
F
Faded print ............................. 32 faint print ................................ 31
FEED JAM ............................. 24
Feed Jam ............................... 30
Fonts ...................................... 21
FONTS & SYMBOLS .............. 11 fuser unit ................................ 30
Fuzzy print .............................. 32
G
Garbage printed ..................... 35
Gases ..................................... 35 grey background .................... 31
H
HEX DUMP ............................ 26 humidity .................................. 33
I
Image Drum life ...................................... 19 replacing ............................ 19 when to replace ................. 19
INPUT JAM ............................ 24
Input jam ................................ 29
Interface cable. see Parallel cable
L
LANGUAGE ........................... 13
LED array ............................... 28
Level 1 Menu .......................... 10
Level 2 Menu .......................... 12
Low toner message ................ 22
M
maintenance ........................... 26
Maintenance Menu ................. 26
MANUAL REQUEST .............. 23
MEDIA TYPE .......................... 10
MEMORY USAGE .................. 12
Menu ........................................ 9
Menu features ........................ 20
MENU RESET ....................... 26
N
Network interface card ........... 37
O
Odours ................................... 35
OP MENU .............................. 26
P
PAGE LAYOUT1 ...................... 11
PAGE LAYOUT2 ...................... 11
Pages curl .............................. 33
Paper Jams ............................ 29
PAPER SIZE .......................... 10
PARALLEL I/F ........................ 13
Power cable ............................. 5
Power Save ............................ 12
POWER SAVING .................... 22
PRINT CLEANING ................. 27
PRINT MODE ........................ 12
Print quality ............................. 31 print quality adjustments ......... 16
PRINTER buffer ................................. 24
LANGUAGE ....................... 13
Menus .................................. 9
PRINT OVERRUN ................. 24
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Problems ................................ 29 protective sheet ...................... 20
Q
Quick Menus ............................. 8
R
rated speed ............................ 34
REC BUFF ............................. 26
REC BUFOVERFLOW ........... 24 repetitive marks ...................... 31
RESET ................................... 23
RESET TO SAVE ................... 25
S
scalable fonts .......................... 21
SECOND TRAY ..................... 26 smeared print ......................... 32 streaking ................................. 32 symbol Sets ............................ 21
T
Toner cartridge life ....................... 17 replacing ............................ 17 when to replace ................. 17
TONER LOW message .......... 22 top margin .............................. 34
TRAY SELECT ....................... 10
X
X ADJUST .............................. 26
Y
Y ADJUST .............................. 26
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Oki Systems (UK) Limited
550 Dundee Road
Slough Trading Estate
Slough
Berks. SL1 4LE
Tel: 01753-819819
Fax: 01753-819899 http://www.oki.co.uk
Oki Systems (Ireland) Limited
The Square Industrial Complex Hawthorn Business Centre
Tallaght Adelaide Industrial Estate
Dublin 24 Falcon Road
Belfast BT12 6HP
Tel: (01) 4598666
Fax: (01) 4598840 http://www.oki.ie
Tel: (01232) 572355
Fax: (01232) 572350 http://www.oki.ie
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OKIPAGE 10ex, 12i/n
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