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Ed. 00
OfficeServ 7100 Call Server
Programming Guide
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Ltd.
TRADEMARKS
is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this guide may be trademarks and/or registered trademarks of their respective companies.
This guide should be read and used as a guideline for properly installing and operating the product.
This guide may be changed for the system improvement, standardization and other technical reasons without prior notice.
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©2007 SAMSUNG Electronics Co., Ltd. All rights reserved.
OfficeServ 7100 Call Server Programming Guide
INTRODUCTION
Purpose
This guide describes a programming method for the OfficeServ 7100 system users.
OfficeServ 7100 allows you to utilize a digital phone to simply change the system setup.
Likewise, using a phone to change the system setup is called MMC(Man Machine Communication) program. This guide describes how to program a digital phone.
Audience
This guide is intended for users who program the MMC of the OfficeServ 7100 system.
Guide Contents
This guide is composed of two Chapters and Abbreviation. Each chapter is introduced as follows:
CHAPTER 1. Overview of MMC Programming
This chapter describes things to know before starting MMC programming and about the buttons of digital phone and cautions.
CHAPTER 2. MMC Programming
This chapter describes in detail how to use each MMC program. MMCs are listed in numerical order.
ABBREVIATION
Acronyms frequently used in this document are described.
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Conventions
The following types of paragraphs contain special information that must be carefully read and thoroughly understood. Such information may or may not be enclosed in a rectangular box, separating it from the main text, but is always preceded by an icon and/or a bold title.
WARNING
Provides information or instructions that the reader should follow in order to avoid personal injury or fatality.
CAUTION
Provides information or instructions that the reader should follow in order to avoid a service failure or damage to the system.
CHECKPOINT
Provides the operator with checkpoints for stable system operation.
NOTE
Indicates additional information as a reference.
Console Screen Output
y y
The lined box with ‘Courier New’ font will be used to distinguish between the main content and console output screen text.
‘Bold Courier New’ font will indicate the value entered by the operator on the console screen.
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Reference Guides
The following guides are also provided with your OfficeServ 7100 system.
OfficeServ 7100 Installation Guide
Describes the installation procedures and specifications for the OfficeServ 7100 system.
OfficeServ 7100 General Description
Describes the business features available with the OfficeServ 7100 system.
WIP-5000M User Guide
This is a user’s guide for the WIP-5000M mobile telephone that is designed to use the wireless LAN provided by the OfficeServ 7100 system.
Revision History
EDITION
00
DATE OF ISSUE
02. 2007.
REMARKS
First Edition
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SAFETY CONCERNS
For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action
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Warning
WARNING
Caution
Caution
Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any laws. Samsung is not responsible for any illegal use of this feature.
CAUTION
CALL COST(MMC 508)
Changing this value when there is a call in progress may result in an inaccurate call cost. This MPD facility requires the Meter Pulse Detection version of the trunk card.
When changing the MMC [506], [807] and [812]
MMC [506], [510], [807] and [812] should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
Compliance with the National Version Standards
For the national version, OfficeServ 7100 is designed to comply with the standards of the corresponding country. Therefore, if you need to use MMC 812 (Set
Country Code), please consult your dealer for advice.
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TABLE OF CONTENTS
INTRODUCTION I
Purpose ...........................................................................................................................................I
Audience..........................................................................................................................................I
Guide Contents ................................................................................................................................I
Conventions ....................................................................................................................................II
Console Screen Output...................................................................................................................II
Reference Guides ..........................................................................................................................III
Revision History .............................................................................................................................III
SAFETY CONCERNS V
Symbols ......................................................................................................................................... V
Warning......................................................................................................................................... VI
Caution ......................................................................................................................................... VI
CHAPTER 1.
Overview of MMC Programming 1-1
1.1
Introduction to Programming................................................................................................... 1-1
1.2
Digital Phones ........................................................................................................................... 1-2
1.2.1
DCS Euro Phones.......................................................................................................... 1-2
1.2.2
DS/ITP-5000 Series Phones .......................................................................................... 1-3
1.3
Cautions in Programming ........................................................................................................ 1-6
1.4
Program List by User’s Level................................................................................................... 1-7
1.4.1
Station Level Programming ............................................................................................ 1-7
1.4.2
Operator Level Programming ......................................................................................... 1-8
1.5
Programming List by Name.....................................................................................................1-16
1.6
Program List by Function........................................................................................................1-23
1.6.1
Phone Function .............................................................................................................1-23
1.6.2
Networking Function .....................................................................................................1-24
1.6.3
VoIP Function................................................................................................................1-24
1.6.4
WLAN Function .............................................................................................................1-25
1.6.5
LCR Function ................................................................................................................1-25
1.6.6
Auto Attendant/Voice Mail Function...............................................................................1-26
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1.6.7
Diagnosis Function........................................................................................................1-27
1.6.8
Hotel Function ...............................................................................................................1-27
CHAPTER 2.
MMC Programming 2-1
2.1
Overview of Programming Procedure ..................................................................................... 2-1
2.2
Programming Procedure .......................................................................................................... 2-2
[100] STATION LOCK ................................................................................................................. 2-2
[101] CHANGE USER PASSCODE ............................................................................................ 2-4
[102] CALL FORWARD............................................................................................................... 2-5
[103] SET ANSWER MODE........................................................................................................ 2-7
[104] STATION NAME................................................................................................................. 2-9
[105] STATION SPEED DIAL.....................................................................................................2-11
[106] STATION SPEED DIAL NAME..........................................................................................2-13
[107] KEY EXTENDER ..............................................................................................................2-14
[108] STATION STATUS ............................................................................................................2-16
[109] DATE DISPLAY.................................................................................................................2-18
[110] STATION ON/OFF.............................................................................................................2-20
[111] PHONE RING TONE .........................................................................................................2-23
[112] ALARM REMINDER CLOCK.............................................................................................2-24
[113] VIEW MEMO NUMBER ....................................................................................................2-26
[114] PHONE VOLUME .............................................................................................................2-27
[115] SET PROGRAMMED MESSAGE .....................................................................................2-29
[116] ALARM AND MESSAGE ...................................................................................................2-30
[117] EDIT TEXT MESSAGE .....................................................................................................2-32
[118] CONFERENCE GROUP ...................................................................................................2-33
[119] CALLER ID DISPLAY........................................................................................................2-35
[120] LARGE LCD OPTIONS.....................................................................................................2-36
[121] PHONE LANGUAGE ........................................................................................................2-38
[122] NEWS DISPLAY SPEED ..................................................................................................2-40
[125] EXECUTIVE STATE..........................................................................................................2-41
[199] SHOW LICENSE STATUS................................................................................................2-43
[200] OPEN CUSTOMER PROGRAMMING..............................................................................2-44
[201] CHANGE CUSTOMER PASSCODE.................................................................................2-45
[202] CHANGE FEATURE PASSCODE.....................................................................................2-46
[203] ASSIGN UA DEVICE ........................................................................................................2-48
[204] COMMON BELL CONTROL .............................................................................................2-49
[205] ASSIGN LOUD BELL........................................................................................................2-50
[206] BARGE-IN TYPE ..............................................................................................................2-51
[207] ASSIGN VM/AA PORT......................................................................................................2-52
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[209] ASSIGN ADD-ON MODULE .............................................................................................2-54
[210] CUSTOMER ON/OFF PER TENANT ...............................................................................2-55
[211] DOOR RING ASSIGNMENT .............................................................................................2-60
[214] DISA ALARM RINGING STATION ....................................................................................2-61
[217] TRAFFIC REPORT OPTION ............................................................................................2-62
[219] RELAY TYPE ....................................................................................................................2-64
[220] ISDN SERVICE TYPE ......................................................................................................2-65
[221] EXTENSION TYPE...........................................................................................................2-66
[222] FAX PAIR ..........................................................................................................................2-68
[224] WAKE-UP ANNOUNCEMENT ..........................................................................................2-69
[300] CUSTOMER ON/OFF PER STATION...............................................................................2-71
[301] ASSIGN STATION COS....................................................................................................2-73
[302] PICKUP GROUPS ............................................................................................................2-75
[303] ASSIGN BOSS/SECRETARY ...........................................................................................2-76
[304] ASSIGN EXTENSION/TRUNK USE .................................................................................2-77
[305] ASSIGN FORCED CODE .................................................................................................2-79
[306] HOT LINE/OFF HOOK SELECTION.................................................................................2-80
[308] ASSIGN BACKGROUND MUSIC SOURCE .....................................................................2-81
[309] ASSIGN STATION MOH SOURCE ...................................................................................2-82
[310] LCR CLASS OF SERVICE ...............................................................................................2-83
[312] ALLOW CALLER ID ..........................................................................................................2-84
[314] CONFIRM OUTGOING CALL...........................................................................................2-85
[315] CUSTOMER SET RELOCATION......................................................................................2-86
[316] COPY STATION USABLE.................................................................................................2-89
[317] ASSIGN STATION/STATION USE ....................................................................................2-90
[318] DISTINCTIVE RINGING ...................................................................................................2-91
[319] BRANCH GROUP.............................................................................................................2-93
[320] PRESET FORWARD NO ANSWER..................................................................................2-94
[323] CALLING PARTY NUMBER..............................................................................................2-96
[326] RINGBACK TONE MESSAGE..........................................................................................2-97
[401] TRUNK LINE/PBX LINE..................................................................................................2-100
[402] TRUNK DIAL TYPE.........................................................................................................2-101
[403] TRUNK TOLL CLASS .....................................................................................................2-102
[404] TRUNK NAME ................................................................................................................2-104
[405] TRUNK CO TEL NUMBER .............................................................................................2-105
[406] TRUNK RING ASSIGNMENT .........................................................................................2-106
[407] FORCED TRUNK RELEASE ..........................................................................................2-107
[408] ASSIGN TRUNK MOH SOURCE....................................................................................2-108
[409] TRUNK STATUS READ ..................................................................................................2-109
[410] ASSIGN DISA TRUNK .................................................................................................... 2-111
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[412] ASSIGN TRUNK SIGNAL ...............................................................................................2-112
[414] MPD/PRS SIGNAL .........................................................................................................2-113
[415] REPORT TRUNK ABANDON DATA ...............................................................................2-115
[417] E1/PRI CRC4 OPTION ...................................................................................................2-116
[418] BRI AND PRI CARD RESTART ......................................................................................2-117
[419] BRI OPTIONS.................................................................................................................2-118
[420] PRI OPTIONS.................................................................................................................2-122
[421] MSN DIGIT .....................................................................................................................2-124
[422] TRUNK COS...................................................................................................................2-125
[423] S/T MODE.......................................................................................................................2-127
[424] BRI S0 MAPPING ...........................................................................................................2-128
[425] CID TRUNKS ..................................................................................................................2-129
[426] TRUNK GAIN CONTROL ...............................................................................................2-130
[428] ASSIGN TRUNK/TRUNK USE........................................................................................2-131
[432] SET H-TRK .....................................................................................................................2-132
[433] COST RATE....................................................................................................................2-133
[434] CONNECTION STATUS .................................................................................................2-134
[436] TRUNK TMC GAIN .........................................................................................................2-137
[437] 16TRK GAIN CONTROL.................................................................................................2-138
[500] SYSTEM-WIDE COUNTERS..........................................................................................2-139
[501] SYSTEM TIMERS...........................................................................................................2-141
[502] STATION-WIDE TIMERS ................................................................................................2-147
[503] TRUNK-WIDE TIMERS...................................................................................................2-149
[504] PULSE MAKE/BREAK RATIO ........................................................................................2-152
[505] ASSIGN DATE AND TIME ..............................................................................................2-153
[506] TONE CADENCE............................................................................................................2-154
[507] ASSIGN RING PLAN TIME.............................................................................................2-156
[508] CALL COST ....................................................................................................................2-158
[510] SLI RING CADENCE ......................................................................................................2-159
[511] MSG WAITING LAMP CADENCE...................................................................................2-161
[512] HOLIDAY ASSIGNMENT ................................................................................................2-162
[513] HOTEL TIMER ................................................................................................................2-163
[514] TONE SOURCE..............................................................................................................2-164
[515] DAYLIGHT ASSIGNMENT..............................................................................................2-165
[600] ASSIGN OPERATOR GROUP........................................................................................2-166
[601] ASSIGN STATION GROUP ............................................................................................2-167
[602] STATION GROUP NAME................................................................................................2-172
[603] ASSIGN TRUNK GROUP ...............................................................................................2-173
[604] ASSIGN STATION TO PAGE ZONE ...............................................................................2-175
[605] ASSIGN EXTERNAL PAGE ZONE .................................................................................2-176
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[606] ASSIGN SPEED BLOCK ................................................................................................2-177
[607] UCD OPTIONS ...............................................................................................................2-179
[608] ASSIGN REVIEW BLOCK ..............................................................................................2-183
[609] CALL LOG BLOCK .........................................................................................................2-184
[611] ALLOW TEXT MESSAGING ...........................................................................................2-185
[612] ALLOW GROUP CONFERENCE ...................................................................................2-186
[614] STATION/TRUNK USE GROUP .....................................................................................2-187
[615] MGI GROUP ...................................................................................................................2-188
[616] MGI USER ......................................................................................................................2-190
[700] COPY COS CONTENTS ................................................................................................2-191
[701] ASSIGN COS CONTENTS .............................................................................................2-192
[702] TOLL DENY TABLE ........................................................................................................2-196
[703] TOLL ALLOWANCE TABLE ............................................................................................2-197
[704] ASSIGN WILD CHARACTER .........................................................................................2-199
[705] ASSIGN SYSTEM SPEED DIAL.....................................................................................2-200
[706] SYSTEM SPEED DIAL BY NAME ..................................................................................2-201
[707] AUTHORIZATION CODE................................................................................................2-203
[708] ACCOUNT CODE ...........................................................................................................2-204
[709] TOLL PASS CODE/SPECIAL CODE TABLE ..................................................................2-205
[710] LCR DIGIT TABLE ..........................................................................................................2-207
[711] LCR TIME TABLE............................................................................................................2-208
[712] LCR ROUTE TABLE .......................................................................................................2-209
[713] LCR MODIFY DIGIT TABLE ...........................................................................................2-211
[714] DID NUMBER AND NAME TRANSLATION....................................................................2-213
[715] PROGRAMMED STATION MESSAGE...........................................................................2-216
[716] UK LCR OPTION ............................................................................................................2-217
[717] UCD AGENT ID ..............................................................................................................2-219
[718] MY AREA CODE.............................................................................................................2-220
[719] IDLE DISPLAY ................................................................................................................2-221
[720] COPY KEY PROGRAMMING .........................................................................................2-222
[721] SAVE STATION KEY PROGRAMMING..........................................................................2-223
[722] STATION KEY PROGRAMMING ....................................................................................2-224
[723] SYSTEM KEY PROGRAMMING ....................................................................................2-228
[724] DIAL NUMBERING PLAN...............................................................................................2-230
[725] SMDR OPTIONS ............................................................................................................2-236
[727] SYSTEM VERSION DISPLAY ........................................................................................2-239
[728] CID TRANSLATION TABLE ............................................................................................2-240
[740] STATION PAIR................................................................................................................2-241
[746] COSTING DIAL PLAN ....................................................................................................2-242
[747] RATE CALCULATION TABLE.........................................................................................2-244
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[750] VM CARD RESTART ......................................................................................................2-246
[751] ASSIGN MAILBOX..........................................................................................................2-248
[752] AUTO RECORD..............................................................................................................2-249
[753] WARNING DESTINATION ..............................................................................................2-251
[754] VM HALT.........................................................................................................................2-252
[755] VM ALARM .....................................................................................................................2-253
[756] ASSIGN VMMOH............................................................................................................2-254
[757] VM IN/OUT .....................................................................................................................2-255
[758] VM DAY/NIGHT ..............................................................................................................2-256
[759] CLI RINGING ..................................................................................................................2-257
[760] ITEM COST TABLE ........................................................................................................2-259
[761] TAX RATE SETUP ..........................................................................................................2-261
[762] ROOM COST RATE........................................................................................................2-263
[763] SECOND LCR ................................................................................................................2-264
[800] ENABLE TECHNICIAN PROGRAM................................................................................2-266
[801] CHANGE TECHNICIAN PASSCODE .............................................................................2-267
[802] CUSTOMER ACCESS MMC NUMBER ..........................................................................2-268
[805] TX LEVEL AND GAIN .....................................................................................................2-269
[806] CARD PRE-INSTALL ......................................................................................................2-271
[807] PHONE VOLUME CONTROL.........................................................................................2-273
[810] HALT PROCESSING ......................................................................................................2-275
[811] RESET SYSTEM.............................................................................................................2-276
[812] SET COUNTRY CODE ...................................................................................................2-277
[813] HOTEL OPERATION ......................................................................................................2-278
[815] CUSTOMER DATABASE COPY.....................................................................................2-279
[818] PROGRAM DOWNLOAD ...............................................................................................2-281
[819] MC FILE CONTROL .......................................................................................................2-282
[820] ASSIGN SYSTEM LINK ID .............................................................................................2-284
[821] ASSIGN NETWORK TRUNK ..........................................................................................2-285
[822] VIRTUAL EXTENSION TYPE .........................................................................................2-286
[823] ASSIGN NETWORK COS...............................................................................................2-288
[824] NETWORK DIAL TRANSLATION ...................................................................................2-290
[825] ASSIGN NETWORKING OPTIONS................................................................................2-292
[826] ASSIGN SYSTEM REFERENCE CLOCK.......................................................................2-294
[829] LAN PRINTER PARAMETERS.......................................................................................2-295
[830] ETHERNET PARAMETERS ...........................................................................................2-297
[831] MGI PARAMETERS........................................................................................................2-300
[832] VoIP ACCESS CODE......................................................................................................2-302
[833] VoIP IP TABLE ................................................................................................................2-304
[834] H.323 OPTIONS .............................................................................................................2-305
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[835] MGI DSP OPTIONS........................................................................................................2-307
[836] H.323 GK OPTIONS .......................................................................................................2-310
[837] SIP OPTIONS .................................................................................................................2-312
[839] SIP USER .......................................................................................................................2-316
[838] PRIVATE IP ADDRESSES ..............................................................................................2-317
[840] IP PHONE INFORMATION .............................................................................................2-318
[841] SYSTEM IP OPTIONS....................................................................................................2-321
[845] WLAN PARAMETERS ....................................................................................................2-325
[846] WIP INFORMATION .......................................................................................................2-330
[848] WLAN IP/MAC LIST........................................................................................................2-332
[849] WLAN CONFIGURATION...............................................................................................2-333
[850] SYSTEM RESOURCE DISPLAY ....................................................................................2-335
[851] ALARM REPORTING......................................................................................................2-336
[852] SYSTEM ALARM ASSIGNMENTS .................................................................................2-338
[853] MAINTENANCE BUSY ...................................................................................................2-345
[854] DIAGNOSTIC TIME ........................................................................................................2-347
[856] TECH PROGRAMMING LOGS ......................................................................................2-348
[857] VIRTUAL CABINET SET.................................................................................................2-349
[859] HARDWARE VERSION DISPLAY ..................................................................................2-351
[861] SYSTEM OPTIONS ........................................................................................................2-352
[863] NODE INFO ....................................................................................................................2-355
[890] INITIALIZE PORT ...........................................................................................................2-356
ABBREVIATION I
A ~ C................................................................................................................................................I
D ~ I ................................................................................................................................................II
K ~ N..............................................................................................................................................III
O ~ S............................................................................................................................................. IV
T ~ V .............................................................................................................................................. V
W ~ X............................................................................................................................................ VI
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LIST OF FIGURES
Figure 1.1 24B LCD DCS Euro Phone ..................................................................................... 1-2
Figure 1.2 DS-5038S Phone .................................................................................................... 1-3
Figure 1.3 DS/ITP-5014D/5021D Phone .................................................................................. 1-4
Figure 1.4 DS-5014S/5007S Phone ......................................................................................... 1-5
LIST OF TABLES
Table 1.1 Station Level Programming list ................................................................................. 1-7
Table 1.2 System Related MMC list.......................................................................................... 1-8
Table 1.3 Station Related MMC list........................................................................................... 1-9
Table 1.4 Trunk Related MMC list........................................................................................... 1-10
Table 1.5 Timer and Tone Related MMC list ............................................................................1-11
Table 1.6 Group Related MMC list...........................................................................................1-11
Table 1.7 Tables, Codes, AA, DECT and VM MMC list........................................................... 1-12
Table 1.8 Technician Level Programming list.......................................................................... 1-14
Table 1.9 Alphabetically arranged Programming list............................................................... 1-16
Table 1.10 Phone Function Programming list ......................................................................... 1-23
Table 1.11 Networking Function Programming list.................................................................. 1-24
Table 1.12 VoIP Function Programming list............................................................................ 1-24
Table 1.13 WLAN Function Programming list ......................................................................... 1-25
Table 1.14 LCR Function Programming list ............................................................................ 1-25
Table 1.15 Auto Attendant/Voice Mail Function Programming list........................................... 1-26
Table 1.16 Diagnosis Function Programming list.................................................................... 1-27
Table 1.17 Hotel Function Programming list ........................................................................... 1-27
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CHAPTER 1. Overview of MMC Programming
In this chapter, the things to know before you start MMC programming, and the phone buttons and cautions will be discussed.
1.1 Introduction to Programming
The MMC means the changes on the data that is used for the system operation program.
The MMC can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and station level. The technician level programming and the operator level programming require a passcode for each level and the station level programming does not require a passcode.
Program List by User’s Level
For more information about the programming level, refer to ‘1.4 Program List by
User’s Level’ of this chapter.
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1.2 Digital Phones
You need a digital display(LCD) phone in order to carry out programming. These include
DCS Euro keysets and DS/ITP 5000 Series keysets, and some examples are described in the following sections. All use special programming buttons to select options on the display screen.
1.2.1 DCS Euro Phones
Volume Control Buttons
Volume control for handset, ring, speaker, etc
Soft Buttons(3)
Used to activate features via the display
LCD
Scroll Button
Used to select start menu and scroll through display options
1-2
Programmable Buttons
With tri-coloured LEDs:
24B
= 16
12B
= 8
Memory Button
Redial Button
DND Button
Speaker Button
Programmable Buttons
With red LEDs:
24B
= 8, 12B = 4, 6B = 6
Dial Button Hold Button
Recall Button
Speaker
For hands-free operation.
Used in place of handset
Transfer Button ANS/RLS Button
Microphone
Pullout Directory
Tray
Figure 1.1 24B LCD DCS Euro Phone
24B LCD
phone has 24 programmable buttons: left column is numbered 1-12 from the top; right column is numbered 13-24 from the top. Buttons 19 to 24 are special buttons ‘A–F’
used for programming.
12B LCD
phone has 12 programmable buttons numbered 1-12 from top to bottom. But-
tons 7 to 12 are special buttons ‘A–F’ used for programming.
6B LCD
phone has 6 programmable buttons: left column is numbered 1-3 from the top; right column is numbered 4-6 from the top. Buttons 1 to 3 are special buttons ‘A–C’ and
buttons 4 to 6 are special buttons ‘D–F’ used for programming.
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OfficeServ 7100 Call Server Programming Guide
The special buttons are referred to within the relevant MMCs. For example, button ‘A’ is used to toggle between uppercase and lowercase characters when entering text on the display.
All programmable buttons can be programmed with functions as required.
The left soft button is used to save data or to move the cursor in the LCD display to the left.
individual—stations/trunks/etc. y y y
Hold Button: Clear an entry in the display.
Volume Buttons: Scroll through display options.
Transfer Button: Enter MMC programming mode or store data and exit programming mode. y
Speaker Button: Store data and advance to next MMC.
The right soft button is used to save data or to move the cursor in the display to the right.
Other buttons also have special functions when in programming mode: y
ANS/RLS Button: Select ‘ALL’ option for making changes to all—rather than
1.2.2 DS/ITP-5000 Series Phones
These include the DS-5038S, DS/ITP-5021L, DS/ITP-5021D, DS/ITP-5014D, DS-5014S, and DS-5007S. Examples are shown in the figures below.
Speaker
A Button
Programmable Buttons(21)
Soft Buttons
Scroll Button
Telephone Status Indicator
LCD Display
Dial Buttons
Speaker Button
Hold Button
Microphone
Volume Buttons
Redial Button
Conference Button
Transfer Button
Programmable Buttons(17)
Figure 1.2 DS-5038S Phone
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DS/ITP-5014D
(Programmable Buttons: 14)
A Button
A Button
DS-/ITP5021D
(Programmable Buttons: 21)
Speaker
Programmable Buttons
Soft Buttons
Scroll Button
Telephone
Status Indicator
LCD Display
Volume Button
Redial Button
Conference Button
Transfer Button
Navigation Button
Speaker Button
Dial Buttons
Hold Button
Microphone
Figure 1.3 DS/ITP-5014D/5021D Phone
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A Button
DS-5014S
(Programmable Buttons: 14)
DS-5007S
(Programmable Buttons: 7)
A Button
Programmable Buttons
Speaker
Soft Buttons
Scroll Button
Status Indicator
LCD screen
Volume Button
Redial Button
Conference Button
Transfer Button
Dial Buttons
Speaker Button
Hold Button
Microphone
Figure 1.4 DS-5014S/5007S Phone
The DS/ITP-5000 series phones have 38, 21, 14 or 7 programmable buttons that can be programmed with functions. Also, there are several other function buttons: the dial buttons, the volume control buttons, the redial button that allows you to redial the last phone number dialled, the conference button for setting up conference calls, the transfer button used to transfer a call to another station, the hold button to hold a call, the speaker button, and the navigation buttons for easy selection of phone options and menus.
The LCD displays the station status and various other kinds of information. Using three y y y y y colors(red, green, and yellow) the station status indicator displays the current status of station.
When programming, other functions programmed on buttons are as follows: y
Volume Buttons: Scroll through items in the display. y
Redial Button: Select ‘ALL’ option for making changes to all, rather than individual, stations/trunks/etc.
Soft Buttons: Save data or move the cursor left and right.
Speaker Button: Save data and proceed to the next program.
Hold Button: Erase the previously entered item.
A Button: Select uppercase or lowercase text.
Transfer Button: Enter the programming mode.
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Using large LCD Phones
Large LCD phones(DS/ITP-5012L) do not have programmable buttons.
Instead, they display programming functions on the LCD to be selected via the selection buttons. Refer to your keyset user guide for more information.
1.3 Cautions in Programming
y y y
Programming can be done only while the handset is placed on the phone in idle state.
Full programming can be done on any digital LCD phone.
Only station level programming is allowed on a phone that does not have an y
If the LCD displays an ‘INVALID DATA’ message while programming, reenter the y y
If no button is pressed for a certain period of time during programming
(default is 60 seconds), the phone returns to the idle state from programming mode.
Programming mode halts if the handset is picked up or the Transfer button is pressed or the phone is unplugged. Any data previously entered in the display is
saved.
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1.4
Program List by User’s Level
The MMC program can be divided into programmable one and non-programmable one.
The programmable MMC is classified into 3 levels, such as technician, operator, and station level. In this section, the programmable MMC for each level will be introduced.
1.4.1 Station Level Programming
Programming can be done for only station level programs.
Table 1.1 Station Level Programming list
MMC No.
MMC: 100
MMC: 101
MMC: 102
MMC: 103
MMC: 104
MMC: 105
MMC: 106
MMC: 107
MMC: 108
MMC: 109
MMC: 110
MMC: 111
MMC: 112
MMC: 113
MMC: 114
MMC: 115
MMC: 116
MMC: 117
MMC: 118
MMC: 119
MMC: 120
MMC: 121
MMC: 122
MMC: 125
MMC: 199
MMC Name
STATION LOCK
CHANGE USER PASSCODE
CALL FORWARD
SET ANSWER MODE
STATION NAME
STATION SPEED DIAL
STATION SPEED DIAL NAME
KEY EXTENDER
STATION STATUS
DATE DISPLAY
STATION ON/OFF
PHONE RING TONE
ALARM REMINDER CLOCK
VIEW MEMO NUMBER
PHONE VOLUME
SET PROGRAMMED MESSAGE
ALARM AND MESSAGE
EDIT TEXT MESSAGE
CONFERENCE GROUP
CALLER ID DISPLAY
LARGE LCD OPTIONS
PHONE LANGUAGE
NEWS DISPLAY SPEED
EXECUTIVE STATE
SHOW LICENSE
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1.4.2 Operator Level Programming
A technician can do programming within the range set by the MMC [802] CUSTOMER
ACCESS MMC NUMBER.
Programming is allowed for any phone within the tenant group, but it can be done for only one phone at a time.
1.4.2.1 System Related MMC
The MMC programs related to the function of the system are as follows:
Table 1.2 System Related MMC list
MMC No.
MMC: 200
MMC: 201
MMC: 202
MMC: 203
MMC: 204
MMC: 205
MMC: 206
MMC: 207
MMC: 208
MMC: 209
MMC: 210
MMC: 211
MMC: 214
MMC: 217
MMC: 219
MMC: 220
MMC: 221
MMC: 222
MMC: 224
MMC Name
OPEN CUSTOMER PROGRAMMING
CHANGE CUSTOMER PASSCODE
CHANGE FEATURE PASSCODE
ASSIGN UA DEVICE
COMMON BELL CONTROL
ASSIGN LOUD BELL
BARGE-IN TYPE
ASSIGN VM/AA PORT
ASSIGN RING TYPE
ASSIGN ADD-ON MODULE
CUSTOMER ON/OFF PER TENANT
DOOR RING ASSIGNMENT
DISA ALARM RINGING STATION
TRAFFIC REPORT OPTION
RELAY TYPE
ISDN SERVICE TYPE
EXTENSION TYPE
FAX PAIR
WAKE-UP ANNOUNCEMENT
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1.4.2.2 Station Related MMC
The MMC programs related to the function of the station are as follows:
Table 1.3 Station Related MMC list
MMC No.
MMC: 310
MMC: 312
MMC: 314
MMC: 315
MMC: 316
MMC: 317
MMC: 318
MMC: 319
MMC: 320
MMC: 323
MMC: 326
MMC: 300
MMC: 301
MMC: 302
MMC: 303
MMC: 304
MMC: 305
MMC: 306
MMC: 308
MMC: 309
MMC Name
CUSTOMER ON/OFF PER STATION
ASSIGN STATION COS
PICKUP GROUPS
ASSIGN BOSS/SECRETARY
ASSIGN EXTENSION/TRUNK USE
ASSIGN FORCED CODE
HOT LINE/OFF HOOK SELECTION
ASSIGN BACKGROUND MUSIC SOURCE
ASSIGN STATION MOH SOURCE
LCR CLASS OF SERVICE
ALLOW CALLER ID
CONFIRM OUTGOING CALL
CUSTOMER SET RELOCATION
COPY STATION USABLE
ASSIGN STATION/STATION USE
DISTINCTIVE RINGING
BRANCH GROUP
PRESET FORWARD NO ANSWER
CALLING PARTY NUMBER
RBT MESSAGE
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1.4.2.3 Trunk Related MMC
The MMC programs related to the function of the trunk are as follows:
Table 1.4 Trunk Related MMC list
MMC No.
MMC: 409
MMC: 410
MMC: 412
MMC: 414
MMC: 415
MMC: 417
MMC: 418
MMC: 419
MMC: 420
MMC: 421
MMC: 422
MMC: 400
MMC: 401
MMC: 402
MMC: 403
MMC: 404
MMC: 405
MMC: 406
MMC: 407
MMC: 408
MMC: 423
MMC: 424
MMC: 425
MMC: 426
MMC: 428
MMC: 432
MMC: 433
MMC: 434
MMC: 436
MMCL 437
MMC Name
CUSTOMER ON/OFF PER TRUNK
TRUNK LINE/PBX LINE
TRUNK DIAL TYPE
TRUNK TOLL CLASS
TRUNK NAME
TRUNK CO TEL NUMBER
TRUNK RING ASSIGNMENT
FORCED TRUNK RELEASE
ASSIGN TRUNK MOH SOURCE
TRUNK STATUS READ
ASSIGN DISA TRUNK
ASSIGN TRUNK SIGNAL
MPD/PRS SIGNAL
REPORT TRUNK ABANDON DATA
E1/PRI CRC4
BRI & PRI CARD RESTART
BRI OPTIONS
PRI OPTIONS
MSN DIGIT
TRUNK COS
S/T MODE
BRI S0 MAPPING
CID TRUNKS
TRUNK GAIN CONTROL
ASSIGN TRUNK/TRUNK USE
SET H-TRK
COST RATE
CONNECTION STATUS
TRUNK TMC GAIN
16TRK GAIN
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1.4.2.4 Timer and Tone Related MMC
The MMC programs related to the function of the timer and tone are as follows:
Table 1.5 Timer and Tone Related MMC list
MMC No.
MMC: 500
MMC: 501
MMC: 502
MMC: 503
MMC: 504
MMC: 505
MMC: 506
MMC: 507
MMC: 508
MMC: 510
MMC: 511
MMC: 512
MMC: 513
MMC: 514
MMC: 515
MMC Name
SYSTEM-WIDE COUNTERS
SYSTEM TIMERS
STATION-WIDE TIMERS
TRUNK-WIDE TIMERS
PULSE MAKE/BREAK RATIO
ASSIGN DATE AND TIME
TONE CADENCE
ASSIGN RING PLAN TIME
CALL COST
SLI RING CADENCE
MSG WAITING LAMP CADENCE
HOLIDAY ASSIGNMENT
HOTEL TIMER
TONE SOURCE
DAYLIGHT ASSIGNMENT
1.4.2.5 Group Related MMC
The MMC programs related to the function of a group are as follows:
Table 1.6 Group Related MMC list
MMC No.
MMC: 600
MMC: 601
MMC: 602
MMC: 603
MMC: 604
MMC: 605
MMC: 606
MMC: 607
MMC: 608
MMC: 609
MMC: 611
MMC: 612
MMC Name
ASSIGN OPERATOR GROUP
ASSIGN STATION GROUP
STATION GROUP NAME
ASSIGN TRUNK GROUP
ASSIGN STATION TO PAGE ZONE
ASSIGN EXTERNAL PAGE ZONE
ASSIGN SPEED BLOCK
UCD OPTIONS
ASSIGN REVIEW BLOCK
CALL LOG BLOCK
ALLOW TEXT MESSAGING
ALLOW GROUP CONFERENCE
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Table 1.6 Group Related MMC list(continued)
MMC No.
MMC: 614
MMC: 615
MMC: 616
MMC Name
STATION/TRUNK USE GROUP
MGI GROUP
MGI USER
1.4.2.6 Tables, Codes, AA, DECT and VM MMC
The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows:
Table 1.7 Tables, Codes, AA, DECT and VM MMC list
MMC No.
MMC: 700
MMC: 701
MMC: 702
MMC: 703
MMC: 704
MMC: 705
MMC: 706
MMC: 707
MMC: 708
MMC: 709
MMC: 710
MMC: 711
MMC: 712
MMC: 713
MMC: 714
MMC: 715
MMC: 716
MMC: 717
MMC: 718
MMC: 719
MMC: 720
MMC: 721
MMC: 722
MMC: 723
MMC: 724
MMC: 725
MMC Name
COPY COS CONTENTS
ASSIGN COS CONTENTS
TOLL DENY TABLE
TOLL ALLOWANCE TABLE
ASSIGN WILD CHARACTER
ASSIGN SYSTEM SPEED DIAL
SYSTEM SPEED DIAL BY NAME
AUTHORIZATION CODE
ACCOUNT CODE
TOLL PASS CODE/SPECIAL CODE TABLE
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
DID NUMBER AND NAME TRANSLATION
PROGRAMMED STATION MESSAGE
UK LCR OPTION
UCD AGENT ID
MY AREA CODE
IDLE DISPLAY
COPY KEY PROGRAMMING
SAVE STATION KEY PROGRAMMING
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
DIAL NUMBERING PLAN
SMDR OPTIONS
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Table 1.7 Tables, Codes, AA, DECT and VM MMC list(continued)
MMC No.
MMC: 754
MMC: 755
MMC: 756
MMC: 757
MMC: 758
MMC: 759
MMC: 760
MMC: 761
MMC: 762
MMC: 763
MMC: 727
MMC: 728
MMC: 740
MMC: 746
MMC: 747
MMC: 750
MMC: 751
MMC: 752
MMC: 753
MMC Name
SYSTEM VERSION DISPLAY
CID TRANSLATION TABLE
STATION PAIR
COSTING DIAL PLAN
RATE CALCULATION TABLE
VM CARD RESTART
ASSIGN MAILBOX
AUTO RECORD
WARNING DESTINATION
VM HALT
VM ALARM
ASSIGN VMMOH
VM IN/OUT
VM DAY/NIGHT
CLI RINGING
ITEM COST TABLE
TAX RATE SETUP
ROOM COST RATE
SECOND LCR
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1.4.3 Technician Level Programming
This level is allowed to program every level of program.
This level of programming can be done on every phone within the system, but it can be done for only one phone at a time.
Table 1.8 Technician Level Programming list
MMC No.
MMC: 812
MMC: 813
MMC: 815
MMC: 818
MMC: 819
MMC: 820
MMC: 821
MMC: 822
MMC: 823
MMC: 824
MMC: 825
MMC: 800
MMC: 801
MMC: 802
MMC: 804
MMC: 805
MMC: 806
MMC: 807
MMC: 810
MMC: 811
MMC: 826
MMC: 829
MMC: 830
MMC: 831
MMC: 832
MMC: 833
MMC: 834
MMC: 835
MMC: 836
MMC Name
ENABLE TECHNICIAN PROGRAM
CHANGE TECHNICIAN PASSCODE
CUSTOMER ACCESS MMC NUMBER
SYS. I/O MODE
TX LEVEL AND GAIN
CARD PRE-INSTALL
PHONE VOLUME CONTROL
HALT PROCESSING
RESET SYSTEM
SET COUNTRY CODE
HOTEL OPERATION
CUSTOMER DATABASE COPY
PROGRAM DOWNLOAD
MC FILE CONTROL
ASSIGN SYSTEM LINK ID
ASSIGN NETWORK TRUNK
VIRTUAL EXTENSION TYPE
ASSIGN NETWORK COS
NETWORK DIAL TRANSLATION
ASSIGN NETWORKING OPTIONS
ASSIGN SYSTEM REFERENCE CLOCK
LAN PRINTER PARAMETERS
ETHERNET PARAMETERS
MGI PARAMETERS
VoIP ACCESS CODE
VoIP IP TABLE
H.323 OPTIONS
MGI DSP OPTIONS
H.323 GK OPTIONS
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Table 1.8 Technician Level Programming list(continued)
MMC No.
MMC Name
MMC: 850
MMC: 851
MMC: 852
MMC: 853
MMC: 854
MMC: 856
MMC: 857
MMC: 859
MMC: 861
MMC: 863
MMC: 890
MMC: 837
MMC: 838
SIP OPTIONS
PRIVATE IP ADDRESSES
MMC:
839
SIP
MMC: 840
MMC: 841
MMC: 845
MMC: 846
MMC: 848
MMC: 849
IP PHONE INFORMATION
SYSTEM IP OPTIONS
WLAN PARAMETERS
WIP INFORMATION
WLAN IP/MAC LIST
WLAN CONFIGURATION
SYSTEM RESOURCE DISPLAY
ALARM REPORTING
SYSTEM ALARM ASSIGNMENTS
MAINTENANCE BUSY
DIAGNOSTIC TIME
TECH PROGRAMMING LOGS
VIRTUAL CABINET
HARDWARE VERSION DISPLAY
SYSTEM OPTIONS
NODE INFO
INITIALIZE PORT
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1.5 Programming List by Name
This programming list is arranged alphabetically
Table 1.9 Alphabetically arranged Programming list
MMC Name
ACCOUNT CODE
ALARM AND MESSAGE
ALARM REMINDER CLOCK
ALARM REPORTING
ALLOW CALLER ID
ALLOW GROUP CONFERENCE
ALLOW TEXT MESSAGING
ASSIGN ADD ON MODULE
ASSIGN BACKGROUND MUSIC SOURCE
ASSIGN BOSS/SECRETARY
ASSIGN COS CONTENTS
ASSIGN DATE AND TIME
ASSIGN DISA TRUNK
ASSIGN EXTENSION/TRUNK USE
ASSIGN EXTERNAL PAGE ZONE
ASSIGN FORCED CODE
ASSIGN LOUD BELL
ASSIGN MAILBOX
ASSIGN NETWORK COS
ASSIGN NETWORK TRUNK
ASSIGN NETWORKING OPTIONS
ASSIGN OPERATOR GROUP
ASSIGN REVIEW BLOCK
ASSIGN RING PLAN TIME
ASSIGN RING TYPE
ASSIGN SPEED BLOCK
ASSIGN STATION COS
ASSIGN STATION GROUP
ASSIGN STATION MOH SOURCE
ASSIGN STATION TO PAGE ZONE
ASSIGN STATION/STATION USE
MMC No.
MMC: 303
MMC: 701
MMC: 505
MMC: 410
MMC: 304
MMC: 605
MMC: 305
MMC: 205
MMC: 751
MMC: 823
MMC: 821
MMC: 708
MMC: 116
MMC: 112
MMC: 851
MMC: 312
MMC: 612
MMC: 611
MMC: 209
MMC: 308
MMC: 825
MMC: 600
MMC: 608
MMC: 507
MMC: 208
MMC: 606
MMC: 301
MMC: 601
MMC: 309
MMC: 604
MMC: 317
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
ASSIGN SYSTEM LINK ID
ASSIGN SYSTEM REFERENCE CLOCK
ASSIGN SYSTEM SPEED DIAL
ASSIGN TRUNK GROUP
ASSIGN TRUNK MOH SOURCE
ASSIGN TRUNK SIGNAL
ASSIGN TRUNK/TRUNK USE
ASSIGN UA DEVICE
ASSIGN VMMOH
ASSIGN VM/AA PORT
ASSIGN WILD CHARACTER
AUTHORIZATION CODE
AUTO RECORD
BARGE-IN TYPE
BRANCH GROUP
BRI & PRI CARD RESTART
BRI OPTIONS
BSI RF CARRIER
BRI S0 MAPPING
CALL COST
CALL FORWARD
CALL LOG BLOCK
CALLER ID DISPLAY
CALLING PARTY NUMBER
CARD PRE-INSTALL
CHANGE CUSTOMER PASSCODE
CHANGE FEATURE PASSCODE
CHANGE TECHNICIAN PASSCODE
CHANGE USER PASSCODE
CID TRANSLATION TABLE
CID TRUNKS
CLI RINGING
COMMON BELL CONTROL
CONFERENCE GROUP
MMC No.
MMC: 319
MMC: 418
MMC: 419
MMC: 747
MMC: 424
MMC: 508
MMC: 102
MMC: 609
MMC: 119
MMC: 323
MMC: 806
MMC: 201
MMC: 202
MMC: 801
MMC: 101
MMC: 728
MMC: 425
MMC: 759
MMC: 204
MMC: 118
MMC: 820
MMC: 826
MMC: 705
MMC: 603
MMC: 408
MMC: 412
MMC: 428
MMC: 203
MMC: 756
MMC: 207
MMC: 704
MMC: 707
MMC: 752
MMC: 206
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
CONFIRM OUTGOING CALL
CONNECTION STATUS
COPY COS CONTENTS
COPY KEY PROGRAMMING
COPY STATION USABLE
COST RATE
COSTING DIAL PLAN
CUSTOMER ACCESS MMC NUMBER
CUSTOMER DATABASE COPY
CUSTOMER ON/OFF PER STATION
CUSTOMER ON/OFF PER TENANT
CUSTOMER ON/OFF PER TRUNK
CUSTOMER SET RELOCATION
DATE DISPLAY
DAYLIGHT ASSIGNMENT
DIAGNOSTIC TIME
DIAL NUMBERING PLAN
DID NUMBER AND NAME TRANSLATION
DISA ALARM RINGING STATION
DISTINCTIVE RINGING
DOOR RING ASSIGNMENT
E1/PRI CRC4 OPTION
EDIT TEXT MESSAGE
ENABLE TECHNICIAN PROGRAM
ETHERNET PARAMETERS
EXECUTIVE STATE
EXTENSION TYPE
FAX PAIR
FORCED TRUNK RELEASE
H.323 GK OPTIONS
H.323 OPTIONS
HALT PROCESSING
MMC No.
MMC: 800
MMC: 830
MMC: 125
MMC: 221
MMC: 222
MMC: 407
MMC: 836
MMC: 834
MMC: 810
MMC: 515
MMC: 854
MMC: 724
MMC: 714
MMC: 214
MMC: 318
MMC: 211
MMC: 417
MMC: 117
MMC: 314
MMC: 434
MMC: 700
MMC: 720
MMC: 316
MMC: 433
MMC: 746
MMC: 802
MMC: 815
MMC: 300
MMC: 210
MMC: 400
MMC: 315
MMC: 109
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
HARDWARE VERSION DISPLAY
HOLIDAY ASSIGNMENT
HOT LINE/OFF HOOK SELECTION
HOTEL OPERATION
HOTEL TIMER
IDLE DISPLAY
INITIALIZE PORT
IP PHONE INFORMATION
ISDN SERVICE TYPE
ITEM COST TABLE
KEY EXTENDER
LAN PRINTER PARAMETERS
LARGE LCD OPTIONS
LCR CLASS OF SERVICE
LCR DIGIT TABLE
LCR MODIFY DIGIT TABLE
LCR ROUTE TABLE
LCR TIME TABLE
MAINTENANCE BUSY
MGI DSP OPTIONS
MGI GROUP
MGI PARAMETERS
MGI USER
MPD/PRS SIGNAL
MSG WAITING LAMP CADENCE
MSN DIGIT
MY AREA CODE
NETWORK DIAL TRANSLATION
NEWS DISPLAY SPEED
NODE INFO
OPEN CUSTOMER PROGRAMMING
PHONE LANGUAGE
PHONE RING TONE
PHONE VOLUME
PHONE VOLUME CONTROL
MMC No.
MMC: 710
MMC: 713
MMC: 712
MMC: 711
MMC: 853
MMC: 835
MMC: 615
MMC: 831
MMC: 616
MMC: 414
MMC: 511
MMC: 421
MMC: 718
MMC: 824
MMC: 122
MMC: 863
MMC: 200
MMC: 121
MMC: 111
MMC: 114
MMC: 807
MMC: 859
MMC: 512
MMC: 306
MMC: 813
MMC: 513
MMC: 719
MMC: 890
MMC: 840
MMC: 220
MMC: 760
MMC: 107
MMC: 829
MMC: 120
MMC: 310
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
PICKUP GROUPS
PRESET FORWARD NO ANSWER
PRI OPTIONS
PRIVATE IP ADDRESSES
PROGRAM DOWNLOAD
PROGRAMMED STATION MESSAGE
PULSE MAKE/BREAK RATIO
RATE CALCULATION TABLE
RBT MESSAGE
RELAY TYPE
REPORT TRUNK ABANDON DATA
RESET SYSTEM
ROOM COST RATE
S/T MODE
SAVE STATION KEY PROGRAMMING
SECOND LCR
SET ANSWER MODE
SET COUNTRY CODE
SET H-TRK
SET PROGRAMMED MESSAGE
SHOW LICENSE
SIP OPTIONS
SIP USER
SLI RING CADENCE
MC FILE CONTROL
SMDR OPTIONS
STATION GROUP NAME
STATION KEY PROGRAMMING
STATION LOCK
STATION NAME
STATION ON/OFF
STATION PAIR
STATION SPEED DIAL
STATION SPEED DIAL NAME
STATION STATUS
STATION/TRUNK USE GROUP
MMC No.
MMC: 721
MMC: 763
MMC: 103
MMC: 812
MMC: 432
MMC: 115
MMC: 199
MMC: 837
MMC: 839
MMC: 510
MMC: 819
MMC: 725
MMC: 602
MMC: 722
MMC: 100
MMC: 104
MMC: 302
MMC: 320
MMC: 420
MMC: 838
MMC: 818
MMC: 715
MMC: 504
MMC: 747
MMC: 326
MMC: 219
MMC: 415
MMC: 811
MMC: 762
MMC: 423
MMC: 110
MMC: 740
MMC: 105
MMC: 106
MMC: 108
MMC: 614
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
STATION-WIDE TIMERS
SYSTEM ALARM ASSIGNMENTS
SYSTEM KEY PROGRAMMING
SYSTEM SIO MODE
SYSTEM IP OPTIONS
SYSTEM OPTIONS
SYSTEM RESOURCE DISPLAY
SYSTEM SPEED DIAL BY NAME
SYSTEM TIMERS
SYSTEM VERSION DISPLAY
SYSTEM-WIDE COUNTERS
TAX RATE SETUP
TECH PROGRAMMING LOGS
TOLL ALLOWANCE TABLE
TOLL DENY TABLE
TOLL PASS CODE/SPECIAL CODE TABLE
TONE CADENCE
TONE SOURCE
TRAFFIC REPORT OPTION
TRUNK CO TEL NUMBER
TRUNK COS
TRUNK DIAL TYPE
TRUNK GAIN CONTROL
TRUNK LINE/PBX LINE
TRUNK NAME
TRUNK RING ASSIGNMENT
TRUNK STATUS READ
TRUNK TMC GAIN
TRUNK TOLL CLASS
TRUNK-WIDE TIMERS
TX LEVEL AND GAIN
UCD AGENT ID
UCD OPTIONS
UK LCR OPTION
VIEW MEMO NUMBER
MMC No.
MMC: 702
MMC: 709
MMC: 506
MMC: 514
MMC: 217
MMC: 405
MMC: 422
MMC: 402
MMC: 426
MMC: 401
MMC: 404
MMC: 406
MMC: 409
MMC: 436
MMC: 403
MMC: 503
MMC: 805
MMC: 717
MMC: 607
MMC: 716
MMC: 113
MMC: 502
MMC: 852
MMC: 723
MMC: 804
MMC: 841
MMC: 861
MMC: 850
MMC: 706
MMC: 501
MMC: 727
MMC: 500
MMC: 761
MMC: 856
MMC: 703
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Table 1.9 Alphabetically arranged Programming list(continued)
MMC Name
VIRTUAL EXTENSION TYPE
VM ALARM
VM CARD RESTART
VM DAY/NIGHT
VM HALT
VM IN/OUT
VoIP ACCESS CODE
VoIP IP TABLE
WAKE-UP ANNOUNCEMENT
WARNING DESTINATION
WIP INFORMATION
WLAN CONFIGURATION
WLAN IP/MAC LIST
WLAN PARAMETERS
16TRK GAIN
MMC No.
MMC: 822
MMC: 755
MMC: 750
MMC: 758
MMC: 754
MMC: 757
MMC: 832
MMC: 833
MMC: 224
MMC: 753
MMC: 846
MMC: 849
MMC: 848
MMC: 845
MMC: 437
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OfficeServ 7100 Call Server Programming Guide
1.6 Program List by Function
This section describes MMC programs are classified by the function of the OfficeServ
7100.
The MMC programs related to the function of a phone that is connected with the Office-
Serv 7100 are as follows:
Table 1.10 Phone Function Programming list
MMC Program No.
MMC: 100
MMC: 101
MMC: 102
MMC: 103
MMC: 104
MMC: 105
MMC: 106
MMC: 107
MMC: 108
MMC: 109
MMC: 110
MMC: 111
MMC: 112
MMC: 114
MMC: 115
MMC: 116
MMC: 119
Program Description
STATION LOCK
CHANGE USER PASSCODE
CALL FORWARD
SET ANSWER MODE
STATION NAME
STATION SPEED DIAL
STATION SPEED DIAL NAME
KEY EXTENDER
STATION STATUS
DATE DISPLAY
STATION ON/OFF
PHONE RING TONE
ALARM REMINDER CLOCK
PHONE VOLUME
SET PROGRAMMED MESSAGE
ALARM AND MESSAGE
CALLER ID DISPLAY
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The MMC programs related to the function of networking are as follows:
Table 1.11 Networking Function Programming list
MMC Program No.
MMC: 820
MMC: 821
MMC: 822
MMC: 823
MMC: 824
MMC: 825
MMC: 829
MMC: 830
MMC: 837
MMC: 840
MMC: 841
Program Description
ASSIGN SYSTEM LINK ID
ASSIGN NETWORK TRUNK
SET VIRTUAL EXTENSION TYPE
ASSIGN NETWORK COS
NETWORK DIAL TRANSLATION
ASSIGN NETWORKING OPTION
LAN PRINTER PARAMETER
ETHERNET PARAMETERS
SIP OPTIONS
IP PHONE INFORMATIONES
SYSTEM IP OPTIONS
The MMC programs related to the function of VoIP(Voice over Internet Protocol) are as follows:
Table 1.12 VoIP Function Programming list
MMC Program No.
MMC: 831
MMC: 832
MMC: 833
MMC: 834
Program Description
MGI PARAMETERS
VOIP ACCESS CODE
VoIP IP TABLE
H.323 OPTIONS
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OfficeServ 7100 Call Server Programming Guide
Table 1.12 VoIP Function Programming list(continued)
MMC Program No.
MMC: 835
MMC: 836
Program Description
MGI DSP OPTIONS
H.323 GK OPTIONS
The MMC programs related to the function of WLAN(Wireless Local Area Network) are as follows:
Table 1.13 WLAN Function Programming list
MMC Program No.
MMC: 845
MMC: 846
MMC: 848
MMC: 849
1.6.5 LCR Function
Program Description
WLAN PARAMETER
WIP INFORMATION
WLAN IP/MAC LIST
WLAN CONFIGURATION
The MMC programs related to the function of LCR(Least Cost Routing) are as follows:
Table 1.14 LCR Function Programming list
MMC Program No.
MMC: 710
MMC: 711
MMC: 712
MMC: 713
MMC: 763
Program Description
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
SECOND LCR
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1.6.6 Auto Attendant/Voice Mail Function
The MMC programs related to the function of AA(Auto Attendant) or VM(Voice Mail) are as follows:
Table 1.15 Auto Attendant/Voice Mail Function Programming list
MMC Program No.
MMC: 207
MMC: 215
MMC: 216
MMC: 730
MMC: 731
MMC: 732
MMC: 733
MMC: 735
MMC: 736
MMC: 739
MMC: 750
MMC: 751
MMC: 752
MMC: 753
MMC: 754
MMC: 755
MMC: 756
MMC: 757
MMC: 758
Program Description
ASSIGN VM/AA PORT
VOICE DIALLER OPTIONS
VOICE DIALLER ASSIGNMENTS
AA RECORD GAIN
AA RAM CLEAR
AA TRANSLATION TABLE
AA PLAN TABLE
AA USE TABLE
AUTO ATTENDANT MESSAGE MATCH
ASSIGN AA MOH
VM CARD RESTART
ASSIGN MAILBOX
AUTO RECORD
WARNING DESTINATION
VM HALT
VM ALARM
ASSIGN VM MOH
VM IN/OUT
VM DAY/NIGHT
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OfficeServ 7100 Call Server Programming Guide
The MMC programs related to the function of diagnosing the system are as follows:
Table 1.16 Diagnosis Function Programming list
MMC Program No.
MMC: 434
MMC: 851
MMC: 852
MMC: 853
MMC: 854
MMC: 890
Program Description
CONNECTION STATUS
ALARM REPORTING
SYSTEM ALARM ASSIGNMENTS
MAINTENANCE BUSY
DIAGNOSTIC TIME
INITIALIZE PORT
The MMC programs related to the function of a hotel are as follows:
Table 1.17 Hotel Function Programming list
MMC Program No.
MMC: 221
MMC: 222
MMC: 433
MMC: 513
MMC: 748
MMC: 749
MMC: 760
MMC: 761
MMC: 762
Program Description
TRAFFIC REPORT OPTION
EXTENSION TYPE
COST RATE
HOTEL TIMER
COSTING DIAL PLAN
RATE CALCULATION TABLE
ITEM COST TABLE
TAX RATE SETUP
ROOM COST RATE
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OfficeServ 7100 Call Server Programming Guide
CHAPTER 2. MMC Programming
This chapter describes how to use each MMC program as it was listed.
2.1 Overview of Programming Procedure
The order of programming will be discussed before explaining programming method of each list. Please read the description carefully before programming.
The programming order is as follows:
1) Make the programmable state. y
Press the Transfer button at pause. y
Enter the program number, either 200 or 800. y
Enter either the operator passcode or the technician passcode. y
Press 1 dial button to ‘enable’ the programming mode. y
In case of Program 800 Technician Program Mode Setting, enter the tenant number to be programmed.
2) Make the program number selectable state.
If the Speaker button is pressed, the program selection mode appears.
Or, if the Transfer button is pressed, the programming state ends and the pause state begin.
3) Select a program.
Enter the program number.
Or, select the program number with the Volume button and press the Speaker button.
Or, Press Transfer button in a pause state and enter the program number.
4) Start programming the corresponding program.
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2.2 Programming Procedure
This section describes a procedure of each program. Refer to the programming procedure corresponding to the MMC.
[100] STATION LOCK
Allows the system administrator or technician to lock or unlock an individual station or all stations simultaneously. The three options are as follows:
No Type Description
0 UNLOCKED Unlocks a locked station.
1 LOCKED OUT The phone cannot make calls outside the system. It can however make and receive intercom calls and receive incoming Trunk Line calls. When in this mode the Hold button will flash slow RED.
2 LOCKED ALL The phone cannot make or receive any calls. When in this mode the
Hold button will light steady RED.
CONDITIONS
y
Check if the station lock function is disabled at ‘MMC 301 ASSIGN STATION COS’.
If so, the station cannot be locked, but a locked station can be unlocked. y
A station can be locked or unlocked under any condition when the station is in Operator Level Programming or Technician Level Programming.
DEFAULT DATA
ALL STATIONS UNLOCKED
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OfficeServ 7100 Call Server Programming Guide
ACTION DISPLAY
1) Press Transfer button and enter 100.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
OR
Select all stations.
3) Enter 0 to unlock or 1 to lock.(e.g., 1)
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 101
MMC 301
MMC 701
CHANGE USER PASSCODE
ASSIGN STATION COS
ASSIGN COS CONTENTS
[201] STN LOCK
UNLOCKED
[205] STN LOCK
UNLOCKED
[ALL] STN LOCK
?
[205] STN LOCK
LOCKED OUT
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[101] CHANGE USER PASSCODE
Allows the system administrator or technician to reset any phone’s passcode to its default value of ‘1234’. This MMC cannot display station passcodes; it can only reset them to default.
Phone users can set or change their individual passcodes. The passcode is used to lock or unlock the phone for toll restriction(call barring) override and to access the DISA feature.
CONDITIONS
y y
The passcode of a station performing Operator Level Programming or Technician
Level Programming cannot be changed while the program mode is ‘ENABLE’.
An Operator or Technician Level can only delete the passcode of a station and reset the passcode to the default value, ‘1234’, not permitting to know the passcode.
Default passcodes cannot be used for toll restriction override or for DISA access.
DEFAULT DATA
ALL STATION PASSCODES: 1234
ACTION DISPLAY
1) Press Transfer button and enter 101.
Display shows:
2) Dial phone number.(e.g., 205)
OR
Use Volume button to scroll through phone numbers and press Right Soft button to move the cursor right.
3) Press Hold button to reset passcode.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] PASSCODE
PASSCODE:****
[205] PASSCODE
PASSCODE:****
[205] PASSCODE
PASSCODE:1234
RELATED ITEMS
MMC 100 STATION LOCK
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OfficeServ 7100 Call Server Programming Guide
[102] CALL FORWARD
Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered.
Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER,
FORWARD BUSY and FORWARD DND. There is an additional option, FORWARD
BUSY/NO ANSWER, that allows both of these options to be activated at the same time, provided that destinations have been entered for both.
No Type
CONDITIONS
y y y
When ‘FORWARD BUSY/NO ANSWER’ is selected, calls are forwarded to stations set in ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’. Thus, a destination number must be set for both ‘FORWARD BUSY’ and ‘FORWARD NO ANSWER’ before you can select the ‘FORWARD BUSY/NO ANSWER’ option.
If forwarding is set to ‘OFF’ in MMC 701, ASSIGN COS CONTENTS, call forwarding cannot be set but can be cancelled.(Default: ‘OFF’)
Both ‘FORWARD’ and ‘EXT FWD’ must be set to ‘ON’ in MMC 701, ASSIGN COS
CONTENTS in order to forward a call to an external number. If only ‘FORWARD’ is set to ‘ON’, calls can only be forwarded to internal numbers.(Default: ‘OFF’)
DEFAULT DATA
NONE
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ACTION DISPLAY
1) Press Transfer button and enter 102.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 0-5 to select forward type.
OR
Press Volume button to select forward type(e.g., 1) and press Right Soft button to move cursor.
4) Dial destination number.(e.g., 201)
OR
Press Volume button to select destination and press
Right Soft button to move cursor.
5) Dial 1 for YES, 0 for NO.
OR
Press Volume button to select YES or NO and press Right Soft button to return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] FORWARD
0:FORWARD CANCEL
[205] FORWARD
0:FORWARD CANCEL
[205] FORWARD
1:ALL CALL:NONE
[205] FORWARD
1:ALL CALL:201
[205] FORWARD
CURRENTLY SET:YES
RELATED ITEMS
MMC 301
MMC 501
MMC 502
MMC 701
MMC 722
MMC 723
ASSIGN STATION COS
SYSTEM TIMERS
STATION-WIDE TIMERS
ASSIGN COS CONTENTS
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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OfficeServ 7100 Call Server Programming Guide
[103] SET ANSWER MODE
Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options:
No Type Description
0 RING MODE The phone will ring in one of eight custom ring patterns. Calls are answered by pressing the ANS/RLS or SEND button or by lifting the handset.
1 AUTO ANSWER MODE After giving a short attention tone, the phone will automatically answer calls on the speakerphone. When a Trunk line is transferred to a phone in Auto Answer, the screened portion of the call will be Auto Answered, but the phone will ring when the transfer is complete if you have not pressed the ANS/RLS or SEND button or lifted the handset.*
2 VOICE ANNOUNCE The phone will not ring. After a short attention tone, callers can make an announcement but the ANS/RLS or SEND button or handset must be used to answer calls.
To answer the C.O. call automatically
To answer the C.O. call automatically, set ‘ON’ the option ‘AUTO ANS CO’ in
MMC 110.
DEFAULT DATA
ALL PHONES: RING
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ACTION DISPLAY
1) Press Transfer button and enter 103.
Display shows:
2) Dial phone number.(e.g., 205)
OR
Press Volume button to select phone and press Right Soft button to move cursor.
OR
Select all phones.
3) Dial 0, 1 or 2 to change ring mode.
OR
Press Volume button to select ring mode and press Right Soft button to return to step 2 above.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] ANS MODE
RING MODE
[205] ANS MODE
RING MODE
[ALL] ANS MODE
?
[205] ANS MODE
VOICE ANNOUNCE
RELATED ITEMS
MMC 111 PHONE RING TONE
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OfficeServ 7100 Call Server Programming Guide
[104] STATION NAME
Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station.
ENTERING CHARACTERS
Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is ‘SAM
SMITH,’ press the number ‘7’ four times to get the letter ‘S’. Now press the number ‘2’ once to get the letter ‘A’. Continue selecting characters from the table below to complete your message. Pressing ‘A’ button toggles between upper case and lower case.
When the character you want appears on the same dial pad key as the previous character, press the Volume Up button to move the cursor to the right or the Volume Down button to move the cursor to the left. A space can be entered using these keys.
COUNT 1 2 3 4
DIAL 0
DIAL 1
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
DIAL 8
DIAL 9
DIAL *
<
Space
A
D
G
J
M
P
T
W
:
B
E
>
?
H
K
N
Q
U
X
=
I
L
C
F
.
,
O
R
V
Y
[
The # button can be used for the following special characters:
#, space, &, !, :, ?, ., ,, %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , ”, Æ, ’. \.
@
#
)
!
$
%
^
S
*
Z
]
DEFAULT DATA
NONE
5
2
3
0
1
4
5
8
9
6
7
*
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ACTION DISPLAY
1) Press Transfer button and enter 104.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
3) Enter the station name using the procedure described above and press Right Soft button
to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] STN NAME
[205] STN NAME
_
[205] STN NAME
SAM SMITH
RELATED ITEMS
NONE
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OfficeServ 7100 Call Server Programming Guide
[105] STATION SPEED DIAL
Allows the system administrator or technician to assign phone numbers to a station’s personal speed dial locations.
CONDITIONS
Each station may have up to 50 locations(or bins) assigned to it in MMC 606(Assign Speed
Block). The speed dial bins are numbered 00~49. Each assigned phone number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dial.
These dial digits may consist of 0~9, * and #. If the system recognizes a valid trunk or trunk group access number, it will automatically insert the separator.
DEFAULT DATA
NONE
PROGRAM BUTTONS
B
C
D
E
F
Used to insert a flash code ‘F’
Used to insert a pause code ‘P’
Used to insert a pulse/tone conversion code ‘C’
Used to mask/unmask following digits(shows as ‘[’or ‘]’)
Used to enter name for speed dial bin(see MMC 106)
ACTION DISPLAY
1) Press Transfer button and enter 105.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
If selected station has no speed dial bins, the display will be as shown and a new station
may be selected.
3) Dial location number.(e.g., 05)
OR
Press Volume button to select location and press Right Soft button to move cursor.
[201] SPEED DIAL
00:
[205] SPEED DIAL
00:
[205] SPEED DIAL
SPDBLK NOT EXIST
[205] SPEED DIAL
05:_
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4) Enter trunk access code(e.g., 9) followed by the number to be dialed.(e.g., 4264100)
OR
Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
Press Hold button to clear an entry.
If an error is made, use VOLUME DOWN arrow to step back.
5) Press ‘F’ button to access MMC 106(Station Speed
Dial Name) to enter a name for speed dial.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 106
MMC 606
STATION SPEED DIAL NAME
ASSIGN SPEED BLOCK
[205] SPEED DIAL
05:9-4264100_
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OfficeServ 7100 Call Server Programming Guide
[106] STATION SPEED DIAL NAME
Allows a name up to 11 characters to be entered for each personal speed dial location. This allows speed dial numbers to be selected by name when the directory dial feature is used.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 106.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
If selected station has no speed dial bins, the display will be as shown and a new station may be selected.
3) Dial speed dial location.(e.g., 01)
OR
Press Volume button to scroll through location numbers and press Right Soft button to move cursor.
4) Enter the location name using the procedure described above and press Right Soft button to
return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] SPEED NAME
00:
[205] SPEED NAME
00:
[305] SPEED NAME
SPDBLK NOT EXIST
[205] SPEED NAME
01:_
[205] SPEED NAME
01:SAM SMITH
RELATED ITEMS
MMC 105
MMC 606
STATION SPEED DIAL
ASSIGN SPEED BLOCK
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[107] KEY EXTENDER
Use this program to view the programmable buttons assigned to stations. In addition, it allows the system administrator to assign key extenders to some keys to make a general access feature key more specific. The feature keys that can have extenders are listed below.
Key Feature Extender
AB Absence
ACC Account code bin
BOSS
CR
CS
DIR
DP
DS
Boss and Secretary
VM Call Record
UCD Call Status
Directory dial by name type
Direct Pickup
Direct Station Select
000-999
1-4
Mailbox number
UCD group number
1-3
Extension or station group number
Station number
0-7
IG
MMPG
MW
MS
In/Out of Group
Meet Me Page
Message Waiting
Manual Signalling
PAGE Page
PMSG
RSV
SG
SP
SPD
VG
VM
VT
UCD Supervisor
Speed Dial
SVM-800 Group Message
VM Memo
Voice Transfer
01-99
Station group number
0-9, *
Extension or station group number
Extension or station group number
Programmed Station Messaging
0-9
01-20
1-6
Room Status View(Hotel Application only) 1-5
Station Group Station group number
UCD group number
Personal: 00-49
System: 500-999
Station group number
Extension or station group number
VM group number
DEFAULT DATA
NONE
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OfficeServ 7100 Call Server Programming Guide
ACTION DISPLAY
1) Press Transfer button and enter 107.
Display shows first station:
2) Dial station number.(e.g., 205)
OR
Use Volume button to scroll through station numbers and press Right Soft button to move the cursor.
3) Enter key number.(e.g., 18)
OR
Use Volume button to scroll through keys and use Right Soft button to move the cursor.
OR
Press the key to be programmed.
4) Dial extender according to above table.
System will return to step 3.
5) Press Left Soft button to return to step 2.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] EXT (MAST)
01:CALL1
Æ
[205] EXT (MAST)
01:CALL1
Æ
[205] EXT (MAST)
18:DS
Æ
[205] EXT (MAST)
18: DS
Æ DS_
[205] EXT (MAST)
18: DS
Æ DS207
When using the Right Soft button
When the Right Soft button will not move the cursor to the right, you are attempting to add an extender to a key that cannot have one.
RELATED ITEMS
MMC 720
MMC 721
MMC 722
MMC 723
MMC 724
COPY KEY PROGRAMMING
SAVE STATION KEY PROGRAMMING
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
DIAL NUMBERING PLAN
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[108] STATION STATUS
This is a READ-ONLY MMC. Displays the following attributes of a station port.
No Status Description
Cabinet(1)/Slot(MP,1,2)/Port(1-12)
1 TYPE
2 PICKUP GROUP
5
6
3 SGR
4 BOSS-SECR
PAGE
COS 1, COS 2
None, 01-99
None, Page Zone(0-4, * )
COS(1-30) per Ring Plan(01-06)
DEFAULT DATA
PORT #: FOLLOWS HARDWARE POSITION
TYPE: DEPENDENT ON CONNECTED PHONE
PICKUP GRP: NONE
SGR: NONE
BOSS-SECR: NONE
PAGE ZONE: NONE
COS NUMBER: 01 IN ALL RING PLANS
ACTION DISPLAY
1) Press Transfer button and enter 108.
Display shows first station:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
3) Dial 0~9 to select station status type.
OR
Press Volume button to select status and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] STN STATUS
PORT:C1S1 -P01
[205] STN STATUS
PORT:C1 S1 -P05
[205] STN STATUS
PICKUP GROUP:01
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RELATED ITEMS
MMC 301
MMC 302
MMC 303
MMC 601
MMC 604
ASSIGN STATION COS
PICKUP GROUPS
ASSIGN BOSS/SECRETARY
ASSIGN STATION GROUP
ASSIGN STATION TO PAGE ZONE
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[109] DATE DISPLAY
Allows the system administrator or technician to select the date and time display mode on a per-station basis or system-wide.
No
0
1
2
Mode
COUNTRY
CLOCK
DISPLAY
Description
Sets overall display format and has two options:
0 = ORIENTAL
1 = WESTERN
MM/DD DAY HH:MM
DAY DD MON HH:MM
Sets format of clock display and has two options:
0 = 12 HOUR Displays 1 P.M. as 01:00
1 = 24 HOUR Displays 1 P.M. as 13:00
Sets format of DAY and MON display and has two options:
0 = UPPER CASE Displays Friday as ‘FRI’ and March as ‘MAR’.
1 = LOWER CASE Displays Friday as ‘Fri’ and March as ‘Mar’.
CONDITIONS
NONE
DEFAULT DATA
COUNTRY: WESTERN
CLOCK: 12 HOUR
DISPLAY: LOWER CASE
ACTION DISPLAY
1) Press Transfer button and enter 109.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
OR
Select all stations.
3) Dial 0~2 to select mode.
OR
Press Volume button to scroll through modes and press Right Soft button to move cursor.
4) Press Volume button to scroll through formats and press Right Soft button to return to step 2.
[201] DAY FORMAT
COUNTRY:WESTERN
[205] DAY FORMAT
COUNTRY:WESTERN
[ALL] DAY FORMAT
COUNTRY:?
[205] DAY FORMAT
COUNTRY:ORIENTAL
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5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 505 ASSIGN DATE AND TIME
OfficeServ 7100 Call Server Programming Guide
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[110] STATION ON/OFF
Allows the system administrator to set any of the phone features listed below.
No Feature
00 AUTO HOLD
01 AUTO TIMER
Default
OFF
ON
02 HEADSET USE OFF
03 HOT KEYPAD
04 KEY TONE
05 PAGE REJOIN
06 RING PREF.
07 CALL COST
ON
ON
ON
ON
OFF
08 AUTO CAMPON OFF
09 AME BGM OFF
10 AME PASSCODE OFF
11 DISP SPDNAME OFF
12 CID REVW ALL ON
13 SECURE OHVA ON
Description
Automatically places an existing Trunk Line call on hold if a CALL key, trunk key or trunk route key is pressed during that call.
Automatically starts the stopwatch timer during a Trunk
Line call.
When ON, this feature disables the hook switch allowing a headset user to answer all calls by pressing the
ANS/RLS button or SEND and END buttons.
When ON, this feature allows you to dial directory numbers without having to first lift the handset or press the
Speaker button.
Allows you to hear a slight tone when pressing buttons on phone.
Allows you to hear the remaining part of page announcements if phone becomes free during a page.
When OFF, requires you to press the fast flashing button to answer a ringing call after lifting the handset.
When ON, the cost of the call in progress will show in the upper right corner of the phone display instead of duration of the call.
When ON, phone users can allow intercom calls to camp-on to other phones without having to press a
CAMP-ON key.
This feature selects whether a station using Answer Machine Emulation will hear their personal greeting or BGM while callers are listening to the personal greeting.
A BGM source must be selected for this to work.
When ON, station users who have AME set must enter their station password to listen to messages being left.
When ON, the speed dial name associated with a speed dial number is displayed on a phone equipped a LCD display when using speed dial.
When ON, saves information on all calls that ring at an extension, When OFF, saves information only on calls that were not answered at the extension or were answered by voice mail.
When ON, OHVA announcements will be heard on the handset. When OFF, OHVA announcements will be heard over the phone speaker.
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OfficeServ 7100 Call Server Programming Guide
(continued)
No Feature Default
14 NOT CONT.CID ON
15 AUTO ANS CO OFF
16 ENBLOCK 2LCD OFF
Description
When OFF, the Caller ID will be displayed for the duration of the call. When ON, displays timer for duration of call(if AUTO TIMER also set on).
When ON, keyset will automatically answer outside calls through the speakerphone. For this to work, the keyset must be set to Auto Answer mode in MMC 103. Calls to groups cannot be auto-answered.
Enables Enbloc dialling for 2-Line LCD phones.This option only works when 2 LINE ENBLOCK option is enabled in MMC 861.
When ON, no tones will be heard when phone rings. 17 STN NO RING
DEFAULT DATA
OFF
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1) Press Transfer button and enter 110.
Display shows:
2) Dial the station number.(e.g., 205)
OR
Press Volume button to select station and press the Right Soft button to move the cursor.
OR
Select all stations.
3) Dial option number from above list.(e.g., 03)
OR
Press Volume button to select option and press the Right Soft button to move the cursor.
4) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to select ON or OFF.
Press Left or Right Soft button to return to step 2.
OR
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] STN ON/OFF
AUTO HOLD :OFF
[205] STN ON/OFF
AUTO HOLD :OFF
[205] STN ON/OFF
HOT KEYPAD :ON
[201] STN ON/OFF
HOT KEYPAD :OFF
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RELATED ITEMS
MMC 301
MMC 701
ASSIGN STATION COS
ASSIGN COS CONTENTS
2-22
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[111] PHONE RING TONE
Allows the system administrator or technician to select the ring tone heard at each phone.
Eight ring tones are available. A short tone burst of the selection will be heard when the dial keypad is pressed.
DEFAULT DATA
FREQUENCY: 5
ACTION DISPLAY
1) Press Transfer button and enter 111.
Display shows:
2) Dial phone number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
OR
Select all stations.
3) Dial 1~8 to select ring tone.
OR
Press Volume button to select ring tone and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] RING TONE
SELECTION 5
[205] RING TONE
SELECTION 5
[ALL] RING TONE
SELECTION ?
[205] RING TONE
SELECTION 5
RELATED ITEMS
MMC 114
MMC 318
PHONE VOLUME
DISTINCTIVE RINGING
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[112] ALARM REMINDER CLOCK
Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. Alarm numbers are 1, 2 and 3. In the case of Station Pair assignments(MMC 740) the alarm only rings the station that is programmed and does not ring the paired station.
Description No Type
0 NOTSET
1 TODAY
2 DAILY
Alarm once only
Alarm daily at set time
DEFAULT DATA
ALARMS ARE NOTSET
ACTION DISPLAY
1) Press Transfer button and enter 112.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button.
3) Dial 1~3 to select alarm.(e.g., 1)
OR
Press Volume button to select alarm and press Right Soft button.
4) Enter alarm time in 24-hour clock format.
(e.g., 1300 for 1pm)
5) Dial entry from above list for alarm type.(e.g., 2)
OR
Press Volume button to select alarm type and press
Right Soft button to move cursor and return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] ALM CLK(1)
HHMM:
ÆNOTSET
[205] ALM CLK(1)
HHMM:
ÆNOTSET
[205] ALM CLK(1)
HHMM:
ÆNOTSET
[205] ALM CLK(1)
HHMM:1300
ÆNOTSET
[205] ALM CLK(1)
HHMM:1300
ÆDAILY
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Samsung Business Communications
RELATED ITEMS
MMC 116 ALARM AND MESSAGE
OfficeServ 7100 Call Server Programming Guide
Samsung Business Communications
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[113] VIEW MEMO NUMBER
Allows a station user the ability to view a memo left by the user. A memo can be left by entering it via the dial keypad using the table below. A memo of up to and including 13 characters can be entered.
ENTER CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 113.
Display shows:
2) Dial the keyset number.(e.g., 205)
OR
Press VOLUME keys to select station and press RIGHT soft key to move cursor.
[201] VIEW MEMO
1:
[205] VIEW MEMO
1:
[205] VIEW MEMO
OR
Press VOLUME keys to select and press RIGHT soft key to move cursor.
4) Enter memo via dial keypad.
1:_
[205] VIEW MEMO
1:CALL TOM
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
NONE
2-26
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[114] PHONE VOLUME
Allows the station user or system administrator to set the ring volume, off-hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones.
No
0
1
2
3
4
5
Type Description
RING VOLUME This is the volume setting for the phone ringer. There are eight volume levels: level 1 is the lowest and level 8 the highest.
OFF-RING VOL This is the volume of the alert tone that tells you there is a call camped on to your phone. There are eight volume levels: level 1 is the lowest and level 8 the highest.
HANDSET VOL This is the volume setting for conversations on the handset receiver.
There are eight volume levels: level 1 is the lowest and level 8 the highest.
SPEAKER VOL This is the receive volume setting for conversations on the speaker phone of a phone. There are 16 volume levels: level 1 is the lowest and level 16 the highest.
BGM VOLUME This is the volume you will hear background music over the phone speaker at when your phone is idle and BGM is turned on. There are
16 volume levels: level 1 is the lowest and level 16 the highest.
PAGE VOLUME This is the volume you will hear internal page over the phone speaker when your phone is idle and BGM is turned on. There are 16 volume levels: level 1 is the lowest and level 16 the highest.
DEFAULT DATA
RING VOLUME: 4
OFF-HOOK RING VOLUME: 4
HANDSET VOLUME: 4
SPEAKER VOLUME: 13
BGM VOLUME: 13
PAGE VOLUME: 13
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ACTION DISPLAY
1) Press Transfer button and enter 114.
Display shows:
2) Dial phone number.(e.g., 205)
[201] STN VOLUME
RING VOLUME :4
[205] STN VOLUME
RING VOLUME :4
3) Dial volume type.(e.g., 3)
OR
Press Volume button to select volume type and press
RIGHT soft key to move cursor.
4) Press Volume button to select volume.(You will hear a brief tone for the volume you select.)
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[205] STN VOLUME
SPEAKER VOL :13
[205] STN VOLUME
SPEAKER VOL :08
RELATED ITEMS
MMC 111 PHONE RING TONE
2-28
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[115] SET PROGRAMMED MESSAGE
Allows the system administrator to set a programmed message at any or all display phones.
There are 20 messages(01-20) available. The last five message can be modified by each phone user.
CONDITIONS
These messages are as set up in MMC 715, PROGRAMMED STATION MESSAGE.
DEFAULT DATA
NO MESSAGES SELECTED
ACTION DISPLAY
1) Press Transfer button and enter 115.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
OR
Select all stations.
3) Dial message number.(e.g., 05)
OR
Press Volume button to select message and press Right Soft button to return to step 2.
OR
Dial 00 to cancel an existing message.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] PGMMSG(00)
CANCEL PGM MSG
[205] PGMMSG(00)
CANCEL PGM MSG
[ALL] PGMMSG(??)
[205] PGMMSG(05)
PAGE ME
RELATED ITEMS
MMC 715
MMC 722
MMC 723
PROGRAMMED STATION MESSAGE
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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[116] ALARM AND MESSAGE
Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm.
The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. It is also possible to set a message to display when the alarm is sounded.
Description No Type
0 NOTSET
1 TODAY
2 DAILY
Alarm once only
Alarm daily at set time
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
ALARMS ARE NOTSET
ACTION DISPLAY
1) Press Transfer button and enter 116.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
OR
Select all stations.
3) Dial 1~3 to select alarm.(e.g., 2)
OR
Press Volume button to select alarm and press
Right Soft button to move cursor.
4) Enter alarm time in 24-hour clock format.
(e.g., 1300 for 1pm)
Display will automatically advance to step 5.
[201] ALM REM(1)
HHMM:
ÆNOTSET
[205] ALM REM(1)
HHMM:
ÆNOTSET
[ALL] ALM REM(1)
HHMM:
ÆNOTSET
[205] ALM REM(2)
HHMM:
ÆNOTSET
[205] ALM REM(2)
HHMM:1300
ÆNOTSET
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
5) Dial valid entry from above list for alarm type.
(e.g., 2)
OR
Press Volume button to select alarm type and press Right Soft button to move cursor.
6) Enter message and press Right Soft button to return to step 2.
7) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 112 ALARM REMINDER CLOCK
[205] ALM REM
HHMM:1300
ÆDAILY
[205] ALM REM
Meeting
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[117] EDIT TEXT MESSAGE
Allows the system administrator or technician to set or change text messages for any station. One station can use up to 10 text messages.
CONDITIONS
Only stations allowed to use text messages in MMC 611 can be selected here. Large LCD phones are automatically allowed.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
BLANK MESSAGE
ACTION DISPLAY
1) Press Transfer button and enter 117.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 01~10 to select message.
OR
Press Volume button to select message and press
Right Soft button to move cursor.
4) Enter message and press Right Soft button to return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] TXTMSG(01)
Blank Message
[205] TXTMSG(01)
Blank Message
[205] TXTMSG(02)
Blank Message
[205] TXTMSG(02)
SAME TIME
RELATED ITEMS
MMC 611 ALLOW TEXT MESSAGING
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OfficeServ 7100 Call Server Programming Guide
[118] CONFERENCE GROUP
Allows the system administrator or technician to set conference groups for any station.
A station is allowed up to five conference groups, and each group can include 4 members
(excluding the station itself). Names can be allocated to groups.
Conference members can be other stations, station groups, and external telephone numbers.
(which must include the outgoing access code)
CONDITIONS
Only stations set to use conference groups in MMC 612 can be selected here. Large LCD phones are automatically set to use conference groups.
ENTERING CONFERENCE GROUP NAME
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 118.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 1~5 to select group.
OR
Press Volume button to select group and press.
Right Soft button to move cursor.
4) Dial 0 to select name or dial 1~4 to select member.
OR
Press Volume button to select name or member and press Right Soft button to move cursor.
OR
Press Left Soft button to return to step 3.
[201] GRP(1)NAME
[205] GRP(1)NAME
[205] GRP(1)NAME
[205] GRP(1)MBR1
NONE
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5) Enter conference member dial number and press Right Soft button to return to step 4.
6) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 612 ALLOW GROUP CONFERENCE
[205] GRP(1)MBR1
9-2794296
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[119] CALLER ID DISPLAY
Allows the technician to set the individual station display preference on a per-station basis.
Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call. Caller ID or CLI displays have the following options:
No Type
0 NO DISPLAY
1 NUMBER FIRST
2 NAME FIRST
Description
No Caller ID or CLIP data will be displayed.
The Caller ID or CLIP number received from the Central Office will be displayed first.
The Caller ID or CLIP name received will be displayed first.
In the case of CLIP the number must be programmed in the
CLIP translation table(MMC 728). CLIP does not provide names.
DEFAULT DATA
NUMBER FIRST
ACTION DISPLAY
1) Press Transfer button and enter 119.
Display shows first station:
2) Enter station number.(e.g., 205)
OR
Press Volume button to select station and press Right
Soft button.
OR
Select all stations.
3) Dial display option 0, 1 or 2.(e.g., 2)
OR
Press Volume button to select option and press
Right or Left Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] CID DISP
NUMBER FIRST
[205] CID DISP
NUMBER FIRST
[ALL] CID DISP
NUMBER FIRST
[205] CID DISP
NAME FIRST
RELATED ITEMS
MMC 312
MMC 608
MMC 728
ALLOW CALLER ID
ASSIGN REVIEW BLOCK
CID TRANSLATION TABLE
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[120] LARGE LCD OPTIONS
Allows the system administrator to set any of the following options for large LCD phones.
No Option
1 DS KEY DISPLAY
Description
Sets whether to display ‘CALENDAR’ or ‘INFORMATION’ on
LCD when idle.
Sets whether to display extension numbers or names for ‘DS’ keys on LCD.
Sets dial mode to ENBLOCK or OVERLAP.
SOFT MENU FIRST
If selected, features assigned to keys are displayed when
SCREEN key is pressed while on a call.
4 CALENDAR
AOM KEY FIRST
If selected, extensions assigned to keys are displayed when
SCREEN key is pressed while on a call.
Sets whether to display PREVIOUS screen or CALENDAR screen on LCD when idle.
Sets cursor position on AOM menu screen.(01~99, PREV POSI-
TION)
DEFAULT DATA
IDLE DISPLAY: CALENDAR
DS KEY DISPLAY: TEL NUMBER
DIAL MODE: ENBLOCK
ACTION DISPLAY
1) Press Transfer button and enter 120.
Display shows:
2) Enter station number.(e.g., 203)
OR
Press Volume button to scroll through stations and press Right Soft button to select a station.
OR
Select all stations and press the Right Soft button.
3) Dial the option number from above list.(e.g., 1)
OR
Press Volume button to select the option and press Right Soft button to move the cursor.
[201] IDLE DISP
CALENDER
[203] IDLE DISP
CALENDER
[ALL] IDLE DISP
CALENDER
[203] DS KEY DSP
TEL NUMBER
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
4) Press Volume button to select display type and press Right
Soft button.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[203] DS KEY DSP
EXT NAME
RELATED ITEMS
MMC 719 IDLE DISPLAY
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[121] PHONE LANGUAGE
Allows the system administrator to assign an LCD display based on the user’s own language.
No Language
00 ENGLISH
01 GERMAN
02 PORTUGAL
03 NORSK
04 DANISH
05 DUTCH
06 ITALY
07 SPANISH
08 SWEDISH
09 SPANISH/USA
10 FRENCH/CANADA
11 FINNISH
DEFAULT DATA
ENGLISH
ACTION DISPLAY
1) Press Transfer button and enter 121.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and use
Right Soft button to move cursor.
OR
Select all stations.
3) Dial 00~10 for language required.
OR
Press Volume button to make selection and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] LANGUAGE
ENGLISH
[205] LANGUAGE
ENGLISH
[ALL] LANGUAGE
?
[205] LANGUAGE
GERMAN
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Samsung Business Communications
RELATED ITEMS
NONE
OfficeServ 7100 Call Server Programming Guide
Samsung Business Communications
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[122] NEWS DISPLAY SPEED
Used to set the Smart News display speed between 0300 mS(fastest) and 1 sec(slowest).
This timer is related to the Smart News PC Application Package.
DEFAULT DATA
03(0300 mS)
ACTION DISPLAY
1) Press Transfer button and enter 122.
Display shows first station:
2) Enter station number.(e.g., 205)
OR
Press Volume button to scroll through stations and press Right Soft button to select a station.
OR
[201] CALL SPEED
03
Æ
[205] CALL SPEED
03
Æ
Select all stations.
3) Dial speed option.(03~10)
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
[205] CALL SPEED
03
Æ04
RELATED ITEMS
NONE
2-40
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[125] EXECUTIVE STATE
Allows the system administrator or technician to set an executive station’s options, as follows.
No Option Description
0 EXEC STATE
1 STATE(IN)
When working with EASYSET, the state of the executive station can be displayed.(e.g., IN A MEETING)
If EXEC STATE set to OTHERS(IN), EASYSET displays this message.
2 STATE(OUT) If EXEC STATE set to OTHERS(OUT), EASYSET displays this message.
3 ANSWER MODE Set answer mode for executive/secretary calling: Ring, Auto Answer,
Voice Announce.(Refer to MMC 103 for a description of answer modes.)
ENTER CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 125.
Display shows:
2) Dial executive station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 0~3 to select option.(see the table above).
OR
Press Volume button to make selection and press Right Soft button.
[201] EXEC STATE
IN THE ROOM
[205] EXEC STATE
IN THE ROOM
[205] EXEC STATE
IN THE ROOM
4) Dial 0~9 to select state.(e.g., IN A MEETING)
OR
Press Volume button to make selection and press Right Soft button.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
[205] EXEC STATE
IN A MEETING
Samsung Business Communications
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RELATED ITEMS
NONE
2-42
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[199] SHOW LICENSE STATUS
Allows the system administrator or technician to confirm the status(Valid or Invalid) of the inserted license key.
No Feature
0 MGI MAX
1 VMS MAX
2 SOFT MAX
3 SOFT USE
4 SOFT CON
5 NEWS USE
Description
The license status for MGI port
The license status for VMS port
The license status for SoftPhone max
The license status for SoftPhone use
The license status for SoftPhone connect
The license status for NEWS USE
DEFAULT DATA
INVALID
ACTION DISPLAY
1) Press Transfer button and enter 199.
2) Use Volume buttons to confirm the status of the inserted license key.
3) Press Transfer button to exit.
OR
Press Speaker button to advance to next MMC.
SHOW LICENSE STS
MGI MAX: INVALID
SHOW LICENSE STS
VMS MAX: 8
RELATED ITEMS
MMC 841 SYSTEM IP OPTION
Samsung Business Communications
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[200] OPEN CUSTOMER PROGRAMMING
Used to open(enable) and close(disable) customer-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [NOT
PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC
802, Customer Access MMC Number.
Description No Mode
0 DISABLE
1 ENABLE Close(disable) customer-level programming.
DEFAULT DATA
DISABLE
ACTION DISPLAY
1) Press Transfer button and enter 200.
Display shows:
Incorrect code shows.
ENABLE CUS.PROG.
PASSCODE:
ENABLE CUS.PROG.
PASSCODE:
ENABLE CUS.PROG.
DISABLE
ENABLE CUS.PROG.
PASSCODE ERROR
ENABLE CUS.PROG.
ENABLE
3) Press Volume button arrow key to select ENABLE or DISABLE and press Right Soft button.
OR
Dial 1 for ENABLE or 0 for DISABLE.
4) Press Speaker button to advance MMC entry level and press Volume button to select MMC.
OR
Enter MMC number and press Right Soft button to enter MMC.
5) Press Transfer button to exit.
201:CUS.PASSCODE
SELECT PROG. ID
RELATED ITEMS
MMC 201
MMC 501
MMC 802
CHANGE CUSTOMER PASSCODE
SYSTEM-WIDE TIMERS
CUSTOMER ACCESS MMC NUMBER
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[201] CHANGE CUSTOMER PASSCODE
Used to change the passcode allowing access to MMC 200, Open Customer Programming, from its current value.
CONDITIONS
y y
The passcode is four digits long. Each digit can be 0-9.
The current(old) passcode is required for this MMC.
DEFAULT DATA
PASSCODE: 1234
ACTION DISPLAY
1) Press Transfer button and enter 201.
2) Enter new passcode via dial keypad.
(maximum four digits)
3) Verify new passcode via dial keypad.
Passcode verified.(go to step 4)
OR
Passcode failure.(return to step 2)
CUST. PASSCODE
NEW CODE:_
CUST. PASSCODE
NEW CODE:****
CUST. PASSCODE
VERIFY :****
CUST. PASSCODE
VERIFY :SUCCESS
CUST. PASSCODE
VERIFY :FAILURE
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 200 OPEN CUSTOMER PROGRAMMING
Samsung Business Communications
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[202] CHANGE FEATURE PASSCODE
Used to change the passcodes for the following features.
No Feature Description
0
1
RING PLAN
DISA ALARM
The passcode required to place the system in different Ring Plans(RP) or change the Ring Time Override(RTO).
The passcode required to clear a DISA ALARM generated when the number of DISA attempts are exceeded.
2
5
ALARM CLR
DELETE
The passcode required to clear an ALARM generated by the disconnection of BI-PMS SIO.(Hotel Application only)
This passcode is used to allow items to be deleted from a room bill.
(Hotel Application only)
6 WLAN REGST The passcode required to register a WIP phone.
CONDITIONS
y y
The passcode is four digits long. Each digit can be 0~9.
The current passcode is required for this MMC.
DEFAULT DATA
RING PLAN: 0000
DISA ALARM: 5678
ALARM CLR: 8765
DECT REGST: 4321
DELETE: 9999
WLAN REGST: 0000
ACTION DISPLAY
1) Press Transfer button and enter 202.
Display shows:
2) Press Volume button to make selection and press
Right Soft button to move cursor to passcode entry.
3) Enter new passcode via digits from dial keypad.
CHANGE PASSCODE
RING PLAN :0000
CHANGE PASSCODE
AA RECORD :4321
CHANGE PASSCODE
AA RECORD :9999
Press Right Soft button to return to step 2.
Continue to change other passcodes.
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4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 410
MMC 507
ASSIGN DISA TRUNK
ASSIGN RING PLAN TIME
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[203] ASSIGN UA DEVICE
Assigns ringing device to be accessed when a Universal Answer(UA) key is pressed or the
UA pickup code is dialled. UA assignment is made in MMC 601, Assign Station Group, for a group and then the group is entered here. The device type is automatically determined by the Directory Number(DN) entered.
Ringing Device
NONE(NO UA)
Description
No phone number
STN GROUP
RING PAGE
COMMON BELL
Station group number
External speaker phone number
Common bell phone number
When setting the MMC [203]
Only one of the above options can be selected. If the ability to ring more than one item(e.g., all four external page zones) is required, a station group containing all four zone codes must be created.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 203.
Display shows current assignment:
2) Dial DN of UA device.(e.g., 205)
OR
Use Volume buttons to scroll through available devices.
3) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
ASSIGN UA PORT
NONE-NO UA
ASSIGN UA PORT
205 -STATION
RELATED ITEMS
MMC 204
MMC 601
MMC 605
COMMON BELL CONTROL
ASSIGN STATION GROUP
ASSIGN EXTERNAL PAGE ZONE
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OfficeServ 7100 Call Server Programming Guide
[204] COMMON BELL CONTROL
Determines whether the common bell relay contacts have an interrupted or continuous closure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring pattern of one second closed followed by three seconds open.
CONDITIONS
When the common bell is not used for night time ring, the common bell must be set to a station group so that all stations in the group ring.
DEFAULT DATA
CONTINUOUS
ACTION DISPLAY
1) Press Transfer button and enter 204.
Display shows current setting:
2) Dial common bell number.
OR
Press Volume button to make selection of common bell numbers and press Right Soft button to advance cursor.
3) Dial 0 for continuous or 1 for interrupted operation.
OR
Use Volume button to scroll through options and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[3801]COM. BELL
CONTINUOUS
[3801]COM. BELL
CONTINUOUS
[3802]COM. BELL
INTERRUPTED
RELATED ITEMS
MMC 203
MMC 601
ASSIGN UA DEVICE
ASSIGN STATION GROUP
Samsung Business Communications
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[205] ASSIGN LOUD BELL
Designates the station that controls the loud bell ring output of a MIS card.(Each MIS card provides one loud bell port.) The loud bell will follow the ring cadence of the designated station.
CONDITIONS
Only a station can be assigned to control the loud bell, not a station group.
DEFAULT DATA
UNASSIGNED
ACTION DISPLAY
1) Press Transfer button and enter 205.
Display shows current setting.
2) Dial loud bell number.(e.g., 3902)
OR
Use Volume button to scroll through loud bell numbers and press Right Soft button to move the cursor.
3) Enter station number.(e.g., 201)
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[3901]LOUD BELL
RING PAIR:NONE
[3902]LOUD BELL
RING PAIR:NONE
[3902]LOUD BELL
RING PAIR:201
RELATED ITEMS
NONE
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[206] BARGE-IN TYPE
Sets the type of barge-in that is permitted.
No Type
0 NO BARGE-IN
1 WITH TONE
2 WITHOUT TONE
Description
Barge-in feature is unavailable regardless of a station’s barge-in status.
Barge-in will have an intrusion tone and display at the station barged-in on.
Barge-in is allowed. There is no barge-in tone or display at the station barged-in on and the barging-in station will be muted.
DEFAULT DATA
NO BARGE-IN
ACTION DISPLAY
1) Press Transfer button and enter 206.
Display shows:
2) Dial 0-2 to select barge-in type.(e.g., 2)
OR
Press Volume button to select barge-in type and press Right Soft button.
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
BARGE IN TYPE
NO BARGE IN
BARGE IN TYPE
WITHOUT TONE
RELATED ITEMS
MMC 301
MMC 701
ASSIGN STATION COS
ASSIGN COS CONTENTS
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[207] ASSIGN VM/AA PORT
Enables SLI ports to be designated as NORMAL or VM/AA. VM/AA ports receive digits and also receive a true disconnect signal on completion of a call. Only SLI cards, not keyset daughter-boards, support disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration. VM/AA ports have the equivalent of data protect written in the program and are protected against tones.
When using the MMC [207]
This MMC is not used to assign voice mail card ports. Voice mail card ports are assigned as voice mail ports automatically when the system detects an SVM-400 or SVMi-20 card.
DEFAULT DATA
NORMAL PORT
ACTION DISPLAY
1) Press Transfer button and enter 207.
[209] VMAA PORT
NORMAL PORT
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 1 or 0 to select port type.
(1:VMAA, 0:NORMAL)
OR
Press Volume button to select type and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
[205] VMAA PORT
NORMAL PORT
[205] VMAA PORT
VMAA PORT
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[208] ASSIGN RING TYPE
Allows programming of single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All devices will also have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration.
No Type Description
0 ICM RING
1 CO RING
Follows normal SLI ring cadence.
Follows Trunk line ring cadence.
2 DATA RING Follows Trunk line ring cadence and does not support off-hook ring.
DEFAULT DATA
ICM RING
ACTION DISPLAY
1) Press Transfer button and enter 208.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial 1, 2 or 0 to select port type.(e.g., 2)
OR
Press Volume button to select type and press
Left or Right Soft button to return to step 2 above.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[209] RING TYPE
ICM RING
[205] RING TYPE
ICM RING
[205] RING TYPE
DATA RING
RELATED ITEMS
NONE
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[209] ASSIGN ADD-ON MODULE
Designates to which phone an add-on module(AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. A maximum of four AOMs can be assigned to a keyset.
CONDITIONS
An AOM cannot be designated as Master. If no AOM exists in the system, the ‘AOM NOT
EXIST’ message is displayed.
DEFAULT DATA
MASTER:NONE
ACTION DISPLAY
1) Press Transfer button and enter 209.
Display shows first AOM:
[301] AOM MASTER
MASTER:NONE
[301] AOM MASTER
MASTER:NONE
OR
Use Volume button to scroll through AOM numbers and use Soft buttons to move cursor.
3) Enter station number.(e.g., 301)
OR
Use Volume button for selection of stations and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[301] AOM MASTER
MASTER:201
RELATED ITEMS
NONE
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OfficeServ 7100 Call Server Programming Guide
[210] CUSTOMER ON/OFF PER TENANT
Allows the system administrator to set system features on a per-tenant basis. Each system option has a corresponding dialling number, as listed below. All options toggle ON/OFF.
No Option
00 DISA PSWD
01 LCR ENABLE
06 TRANSFER
MOH
Default
ON
OFF
03 PERI UCD RPT OFF
04 CID CODE INS OFF
05 DISA MOH OFF
OFF
08 DID BSY ROUT OFF
09 ALARM MOH ON
13 RECALL PIKUP OFF
Description
When ON, a caller must enter extension number and DISA password when they call a DISA trunk. When OFF, extension number and DISA password are not required and the caller has full access to all features allowed on this trunk.
This option determines whether the system will or will not route outgoing calls based on the information in the LCR routing tables
Periodic UCD Information provider. Enables UCD Statistics data on a per-UCD group basis to print out on the IO port which has been set as PERI UCD in real time(every 3~99 seconds). This allows the information to be interfaced and manipulated by an external package or third party provided software.
When ON, the system will insert the country code when receiving CID information. This feature can use the CID display callback feature.
When ON, outside parties will hear trunk MOH instead of dial tone from the time the system answers a DISA trunk until the caller dials a digit.
When ON, outside parties will hear trunk MOH instead of ringback tone from the time a transfer is completed until the call is answered by an internal party.
When ON, a DID call directed to a busy station will re-route to the destination in MMC 406 for that trunk, if CW is set to
OFF in MMC 714. If the CW option is set to ON the call will camp on. When OFF and the CW option is set to OFF, the call will re-route to the operator.
When ON, a station user answering an alarm ring will hear station MOH instead of dial tone.
When ON, a call recalling to a station can be picked up using
Direct Call Pickup, Pickup Group and My Group features.
This applies to held calls recalling and transferred calls recalling to a station.
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(continued)
No Option Default
14 ICM EXT FWD OFF
16 DID ERR TONE OFF
18 KTS DISC ALM
19 OFF HOOK ALM OFF
20 SL SELF RING OFF
21 SGR INC BUSY OFF
24 TRANSFER
CANCEL
26 RECALL DISC
29 ARD TONE CHK ON
30 VPN ENABLE
31 IN TOLL CHK
CON
33 INCLUDE VAT
36 DSS KEY DPU
OFF
OFF
OFF
37 BEGN DGT DSP OFF
FACC
OFF
OFF
OFF
OFF
OFF
OFF
Description
When ON, call forward external is allowed when intercom calls are placed to a station that has Call Forward External programmed and set.
This option provides error tone when an invalid DID number is received.
When ON, generates a system alarm when a phone disconnects or connects.
When ON, generates a system alarm when a phone stays off-hook longer than this timer.
When ON, generates ring of 10 seconds when a single line phone dials itself and hangs up(self test).
When ON, generates busy tone when all station group members are busy for a group call. This does not work for station groups which have Unconditional Ring mode set.
When OFF, a single line phone can handle 2 calls simultaneously using the hook-flash to toggle between them. When
ON, a single line phone can connect to the second call, but pressing the hook-flash will not toggle between the two calls it will disconnect the second call and reconnect the single line phone to the first call.
When ON, the system disconnects a transferred call when it recalls.
When system detects CO BUSY TONE from Central Office, it returns to auto redial state.
When ON, VPN is enabled.(Australia only.)
When OFF, the system doesn’t toll restrict incoming calls.
When ON, if an outgoing call receives PROGRESS message from ISDN trunk, the call will connect without CON-
NECT message.
When ON, an ‘Inclusive VAT of’ line is printed on Hotel invoices(Hotel Application).
When ON, pressing a DS key will pick up the call at a ringing station
When ON, and an outside call is made via speed dial or LNR where more than 11 digits are dialled, then only the first 11 dialled digits are shown on the phone display.
When OFF, phone users cannot use one-touch account code(ACC) key.
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(continued)
No Option Default
39 SGR ALL OUT OFF
40 CHAIN FWD
41 TRK MONITER
43 NTWK
AUTOTMR
44 USE EURO
COD
OFF
46 PERI UCD SIO OFF
47 AUTO
CLEANED
48 REDIAL REVW
50 ISDN KEYFAC
52 CHK SPV TRK
BUSY
ON
OFF
42 VOIP MFRALOC OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
54 ORG DIAL LOG OFF
Description
When ON, the last remaining station group member can leave a group.
If ON, an incoming call forwarded from a station to another station may then be forwarded to the mailbox of the second station, if the latter is set for ‘forward to voice mail’. If this option is OFF, the call may only be forwarded to the mailbox of the first station.
If ON, the system will monitor the trunk supervision signalling. That is, if a disconnection signal is received from the exchange, the call will be cleared and the extension will go back on hook.
If ON, this allocates a DTMF receiver for a VOIP tandem caller breaking out on another trunk group.
If OFF, the call timer in the phone display will not function if the call is from a network connection(Q-SIG).
If ON, the unit of currency shown in call displays and on
SMDR reports will be Euros(€).(This will also display on Hotel Application invoices.)
When ON, the steps verifying the staff code will be omitted in
Hotel operation.
When ON, the PERI UCD data will be sent to the SMDR IO port.
Normally, when a room is checked-out, the room status is changed to NEED CLEAN. When the option is set to ON, the room status will be changed to AVAILABLE instead.(Hotel
Application.)
When ON, the CALL LOG review will appear when the Redial or LNR button is pressed.
If ON, allows Keypad Facility messages to be sent to the exchange to invoke network features.
When ON, if trunks don’t have the supervision feature they cannot make outgoing transfers or unsupervised conferences.
When ON, and a call arrives at a busy station that is not set for forward busy, if a preset no answer destination is available the call is re-routed to that destination.
When ON, all dialled digits will be saved in the outgoing call log for Large LCD phones. When OFF, invalid dialling such as dialling of a non-existent station number will not be saved in the outgoing call log for Large LCD phones.
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(continued)
No Option Default
56 VOIP REALRBT OFF
57
69
CO-CO TM ALL OFF
60 SMDR
MOH
LOG
ALL
59 NO ITEM COST OFF
AUT2ACC
64 IPNW REAL RB OFF
67 TRSF VT KEY
68 PAIR NO RING
DISA NO ACT
HOLD
71 DTMF TO S0
OFF
OFF
OFF
ON
OFF
OFF
OFF
OFF
72 STNHOLD
PICK
OFF
73 AREA DELETE OFF
Description
When ON, the system will connect the real path of the outgoing trunk to the incoming VoIP trunk user instead of providing virtual ringback tone.
When ON, the system trunk call will be attached timer for preven the call from locking up
In case of admin or normal station, and although cost is 0, the smdr record can be saved when this option is set.
When ON, during check-in in hotel, item code and cost don’t have to be entered. It is possible to skip.
When ON, the AUTHORIZATION CODE will be printed in
ACCOUNT field of SMDR.
When ON, the system will connect the real path of the outgoing trunk to the VoIP networking trunk user instead of providing virtual ringback tone.
When ON, an incoming trunk call is connected to MOH automatically after the DISA ANSWR timer(MMC 503) expires and the caller hears MOH. If the TRK AUTOMOH DISC timer in MMC501 expires before the call is answered, it is disconnected.(To use this feature, MMC 400 AUTO AN-
SWER option must set to ON.)
When ON, works like the VT key when the user transfers the call to Voice Mail using the TRSF key.
When ON, if a paired phone is busy the call camps on and a message waiting indication is set at the busy phone and does not ring the free paired extension.
When ON, a DISA call will go to the station assigned in MMC
406 after the DISA NO ACT timer expires.
When ON, will allow internal calls to be put on hold automatically when another call is taken.
When ON, DTMF can be sent to S0 station
The holded call can be picked up by other station.
74 ELCR DIALTON OFF
FWD
OFF
When ON, if call is created by phonebook, area code can be deleted.
In case of second lcr, dial tone can be different.
When spnet and station is seizing trk port and listening dial tone, it can be forward to external.
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DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1) Press Transfer button and enter 210.
Display shows:
2) Dial option number.(e.g., 00)
Press Right Soft button to move cursor.
3) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to make selection and press Right Soft button.
4) Repeat steps 2-3 for other options.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
TEN. ON AND OFF
DISA PSWD :OFF
TEN. ON AND OFF
DISA PSWD :OFF
TEN. ON AND OFF
DISA PSWD :ON
RELATED ITEMS
NONE
Samsung Business Communications
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[211] DOOR RING ASSIGNMENT
Designates which station or group of stations will ring when a door phone button is pressed.
If the ring plan destinations are not entered the default ring plan 1 is used. Available ring plans are 1 to 6.
DEFAULT DATA
STATION GROUP: 500
ACTION DISPLAY
1) Press Transfer button and enter 211.
Display shows first door phone:
2) Dial door phone number.(e.g., 230)
OR
Press Volume button to scroll through door phone numbers and use the Right Soft button to move cursor.
OR
Select All door ring.
3) Enter new ring plan number selection via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button.
4) Press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[229] DOOR RING
1:500 2:500
[230] DOOR RING
1:500 2:500
[ALL] DOOR RING
1:500 2:500
[250] DOOR RING
1:301 2:500
RELATED ITEMS
MMC 601 ASSIGN STATION GROUP
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OfficeServ 7100 Call Server Programming Guide
[214] DISA ALARM RINGING STATION
Assigns the DISA alarm to ring at a specific phone. It is recommended that the person who can clear the alarm also receives the notification.
CONDITIONS
y y
A valid destination can be either a station group or an individual station.
The alarm ringing station or group will follow the ring plan time destination.
DEFAULT DATA
ALL RING PLANS: 500
ACTION DISPLAY
1) Press Transfer button and enter 214.
Display shows:
2) Enter valid destination number for ring plan.
(e.g., 217)
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
3) Enter valid destination number for another ring plan.(e.g., 249)
OR
Press Volume button to make selection.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
DISA ALARM RING
1:500 2:500
DISA ALARM RING
1:217 2:500
DISA ALARM RING
1:217 2:249
RELATED ITEMS
MMC 202
MMC 601
CHANGE FEATURE PASSCODE
ASSIGN STATION GROUP
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[217] TRAFFIC REPORT OPTION
This MMC is used to print a traffic report and select options. The traffic report can be printed on demand, or every hour, or at a programmed time each day, or for up to three separately-timed shifts. Automatic printing will always clear the totals.
When report MANUAL PRINT OUT is selected, the options are:
No Option Description
0 PRINT AND CLEAR A report is printed and all totals are reset to 0.
1 PRINTOUT ONLY A report is printed and all the totals are saved.
2 CANCEL PRINTOUT Cancels printout.
When AUTO PRINT OPTN is selected, the options are:
No Option Description
0 AUTO PRINT OFF Automatic print feature is disabled.
1 DAILY A report is printed at a programmable time every day and all the totals are reset to ‘0’.
A report will be printed every hour. 2 EVERY HOUR
3 THREE TIME SHIFT Up to three separate Start and End times may be programmed to report traffic within different shifts. A report is printed at the end of each End time and all totals are reset to ‘0’.
When a report is printed, the totals represent call statistics accumulated from the date of the last report stated as BEGINNING: D & T up to the date of this printout stated as ENDING
D & T.
If there are no trunks in a group, the trunk group report for that group will not print.
CONDITIONS
If this function is required in an OfficeServ 7100 system with an MCP card, you must connect the LAN cable to the MCP card and be connected to a terminal supporting the TCP/IP function.
DEFAULT DATA
AUTO PRINT OFF
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ACTION DISPLAY
1) Press Transfer button and enter 217.
Display shows:
2) Dial 0 for manual or 1 for automatic print.
OR
Press Volume button to select and press Right
Soft button.
3) If AUTO selected, dial 0, 1, 2 or 3 for automatic print option.
OR
Press Volume button to select option and press
Right Soft button.
4) Enter daily report time.(HHMM)
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
TRAFFIC REPORT
MANUAL PRINTOUT
TRAFFIC REPORT
AUTO PRINT OPTN
TRAFFIC REPORT
DAILY HHMM:2359
TRAFFIC REPORT
DAILY HHMM:2200
RELATED ITEMS
MMC 829 LAN PRINTER PARAMETERS
Samsung Business Communications
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[219] RELAY TYPE
Assigns the service type of three relay ports of misc card. Service consists of External Page,
Common bell , loud bell, NOT USED.
DEFAULT DATA
External Page
ACTION DISPLAY
1) Press Transfer button and enter 219.
Display shows:
2) Enter the station number.
OR
Press Volume button to select station and press
Right Soft button.
3) Select service type.(0-3)
OR
Press Volume button to select option and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
[362] RELAY TYPE
EXTERNAL PAGE
[362] ISDN SVC
EXTERNAL PAGE
[362] RELAY TYPE
EXTERNAL PAGE
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[220] ISDN SERVICE TYPE
Assigns the ISDN service type of a single line telephone port. Service consists of BC
(Bearer Capability) and HLC(High Layer Capability).
No Type
0 VOICE
1 FAX 3
2 AUDIO 3.1
3 MODEM
DEFAULT DATA
VOICE
Description
G3 FAX service
3.1 kHz Audio service
MODEM service
BC
Speech
3.1 kHz Audio
3.1 kHz Audio
3.1 kHz Audio
HLC
-
FAX G2/G3
None
Telephony
ACTION DISPLAY
1) Press Transfer button and enter 220.
Display shows:
2) Enter the station number.(e.g., 210)
OR
Press Volume button to select station and press
Right Soft button.
3) Select service type.(0-3)
OR
Press Volume button to select option and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
[209] ISDN SVC
VOICE
[210] ISDN SVC
VOICE
[210] ISDN SVC
AUDIO 3.1
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[221] EXTENSION TYPE
This MMC assigns station ports for a specific use. Each phone can be designated as one of five types(see table). These types can be changed by dialling the type number or by scrolling through the types and pressing the Right Soft button to select the type.
No Type Description
0 NORMAL STATION
1 GUEST SMOKING
2 GUEST NO SMOKING When a station is designated as this type it will appear in room status and check-in features as a non-smoking room.
3 MEETING ROOM
When a station is designated as this type it will appear in room status and check-in features as a smoking room.
Stations designated as Meeting Rooms will have the same attributes as guest rooms with regard to cleaning and occupied status but will not show up while scrolling through room status lists.
4 ADMINISTRATOR
This is the default setting. The station will operate in the normal manner associated with this type of station. Ports designated as
VMAA in MMC 207 must be designated as normal in this MMC.
5 FAX STATION
Only stations designated as administrator stations can use Hotel features.(check in, etc.)
When a station is designated as this type it can be assigned as a
‘pair’ station to a GUEST SMOKING ROOM or GUEST NO
SMOKING ROOM in MMC 222.
CONDITIONS
This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
DEFAULT DATA
NORMAL STATION
ACTION DISPLAY
1) Press Transfer button and enter 221.
Display shows:
2) Dial station number.(e.g., 214)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
[201] PHONE USE
NORMAL STATION
[214] PHONE USE
NORMAL STATION
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3) Dial 0 - 5 to select station type.
OR
Press Volume button to select option and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 813 HOTEL OPERATION
OfficeServ 7100 Call Server Programming Guide
[214] PHONE USE
GUEST NO SMOKING
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[222] FAX PAIR
Enables a guest room to have a normal phone line and fax line simultaneously. Only a
Guest No Smoking Room or Guest Smoking Room can be assigned a fax pair station which is already assigned as a fax station in MMC 221.
DEFAULT DATA
NONE
CONDITIONS
This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
This MMC can be used only when there is station that set GUEST SMOKING, GUEST NO
SMOKING in MMC 222, and if not, display ‘ROOM NOT EXIST’:
ACTION DISPLAY
1) Press Transfer button and enter 222.
Display shows:
2) Dial guest extension number.(e.g., 205)
OR
Press Volume button to select and press Right
Soft button.
3) Dial fax station number.(e.g., 301)
OR
Press Volume button to select and press Right
Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 221
MMC 813
EXTENSION TYPE
HOTEL OPERATION
[201] FAX PAIR
NONE
[205] FAX PAIR
NONE
[205] FAX PAIR
301
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[224] WAKE-UP ANNOUNCEMENT
This MMC is an enhanced Wake Up feature. The system will play a recorded message when a Wake Up call is answered by the user. The Wake Up Announcement feature requires an SVMi-20 card to be installed in the system. When a Wake Up call is answered, the system will access the customized Wake Up message(1-48) recorded in the card. The end user can record this message and also change it if desired. The Wake Up message will have no default ROM message assigned to it; however, a ROM message(49-64) may also be assigned as the Wake Up message if desired.
This MMC has three options.
No
0
Option
AA GROUP
1
2
MESSAGE NO
GROUP BUSY
Description
Determines which AA group will be connected when a Wake Up call is answered. This destination can be any AA group.
Determines which message will be played when a Wake Up call is answered. This destination can be a custom recorded message
(1-48) or one of the pre-programmed messages(49-64).
Determines which tone source will be connected when all AA group members are busy. This destination can be NONE, TONE or external music on hold.
If NONE is set then dial tone is connected; if TONE is set then hold tone is connected.
CONDITIONS
NONE
DEFAULT DATA
AA GROUP: NONE
MESSAGE NO: NONE
GROUP BUSY: NONE
ACTION DISPLAY
1) Press Transfer button and enter 224.
Display shows:
2) Dial 0, 1 or 2 for option select.
OR
Press Volume button to select option and press
Right Soft button.
WAKE-UP ANNOUNCE
AA GROUP :NONE
WAKE-UP ANNOUNCE
AA GROUP :NONE
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3) Enter the AA group number.
OR
Press Volume button to select and press Right
Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
WAKE-UP ANNOUNCE
AA GROUP :520
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OfficeServ 7100 Call Server Programming Guide
[300] CUSTOMER ON/OFF PER STATION
Allows the following features to be enabled/disabled on a per-station basis.
No Option
01 MICROPHONE
02 OFF-HOOK RING
03 SMDR PRINT
04 TGR ADV.TONE
05 VMAA FORWARD
07 NGT PASSCODE
08 INTRCOM SMDR
09 FWD DELAY USE
11 FORWARD OVRD
12 RECL TO OPER
13 SLT LP OPEN
15 CID TO SLT
22 NO RCL FLASH
23 RBK STN NAME
Default Description
ON Determines a user can select a trunk or trunk group by dialling its Directory Number(DN). This selection should be turned off when using LCR.
ON
ON
ON
Allows phones to be used in speakerphone mode.
Will allow a short burst of ring tone to indicate another call.
ON
When the station is set for no Trunk Line calls to and from this station, the station will not print on SMDR.
This includes transferred calls or calls picked up from hold or park.
When this feature is set to ON, a warning tone will be heard each time LCR advances to the next route.
ON
ON
OFF
This feature selects whether Trunk Line calls can be forwarded to voice mail: ON, permits forward to voice mail; OFF, no forward to voice mail.
When ON, the steps verifying the ring plan passcode will be added in Ring Plan change.
When the station is set to OFF, the station will not print intercom calls on SMDR.
OFF
OFF
OFF
OFF
OFF
OFF
OFF
When ON, calls will overflow to the Forward No Answer destination when the Forward No Answer timer expires even when the Forward No Answer feature is not activated at the called party extension.
When set to ON and the station calls another station which has forwarding set, the call will not forward.
When the station is set to ON, if the station transfers a call and the destination doesn’t answer, the call will recall to the operator instead of the station.
When ON, SLI port receives real disconnect signal instead of busy or error tone.(VMAA or DATA ports always receive real disconnect signal.)
When a MIS card is installed and this option is set to
ON, the system will provide the CID signal to SLTs.
When the hook switch is flashed or the flash key is pressed, a recall signal will not be sent to the system.
When ringback, station name can be displayed, instead of “Ringing”
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DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
ACTION DISPLAY
1) Press Transfer button and enter 300.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station.
OR
Select all stations and press Right Soft button to move cursor.
3) Press Volume button to select feature and press Right Soft button to move cursor.
4) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to select and press
Right Soft button.
5) Press Left Soft button to return to step 2.
Press Right Soft button to return to step 1.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] CUS.ON/OFF
ACCESS DIAL :ON
[205] CUS.ON/OFF
ACCESS DIAL :ON
[ALL] CUS.ON/OFF
ACCESS DIAL :ON
[ALL] CUS.ON/OFF
ACCESS DIAL :ON
[ALL] CUS.ON/OFF
ACCESS DIAL :OFF
RELATED ITEMS
LCR PROGRAMMING:
MMC 710
MMC 711
MMC 712
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
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OfficeServ 7100 Call Server Programming Guide
[301] ASSIGN STATION COS
Used to assign a class of service to each phone. There are 30 different classes of service
(defined in MMC 701, Assign COS Contents) and six ring plans based on the Ring Plan
Time in MMC 507 that can apply to the COS. Classes of service are numbered 01-30. The default is COS 01.
DEFAULT DATA
RING PLANS 1-6: 01
ACTION DISPLAY
1) Press Transfer button and enter 301.
Display shows first station:
2) Dial station number.(e.g., 205)
OR
Use Volume button to scroll through stations.
Press Right Soft button to advance step 3.
OR
Use Volume button to scroll through stations and press Left Soft button to advance to step 4.
OR
Select all stations.
3) Enter new ring plan selection via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
4) Enter ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of service and press Right Soft button to advance to the next ring plan.
OR
Use Volume button to scroll through classes of service and press Left Soft button to return to step 2.
[201] STN COS
1:01 2:01 3:01
[205] STN COS
1:01 2:01 3:01
[ALL] STN COS
1:01 2:01 3:01
[205] STN COS
1:01 2:01 3:01
[205] STN COS
1:05 2:01 3:01
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5) Enter the next ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of service and press Right Soft button to move cursor to the next ring plan.
OR
Use Volume button to scroll through classes of service and press Left Soft button to return to previous step.
6) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 701 ASSIGN COS CONTENTS
[205] STN COS
1:05 2:01 3:01
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[302] PICKUP GROUPS
Allows the assignment of stations into call pickup groups. There is a maximum of 20 pickup groups. An unlimited number of members can belong to each group. Stations can only be in one pickup group at any given time.
DEFAULT DATA
NO PICKUP GROUPS ASSIGNED
ACTION DISPLAY
1) Press Transfer button and enter 302.
Display shows:
2) Dial station number.(e.g., 205)
OR
Use Volume button to select station number and press Right Soft button.
OR
Select all stations.
3) Dial pickup group number.(e.g., 05)
OR
Press Volume button to select group number.
4) Press Right Soft button to return to step 2 to enter more stations.
OR
Press Left Soft button to return to step 3.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] PICKUP GRP
PICKUP GRP:NONE
[205] PICKUP GRP
PICKUP GRP:NONE
[ALL] PICKUP GRP
PICKUP GRP:??
[205] PICKUP GRP
PICKUP GRP:05
RELATED ITEMS
MMC 107
MMC 722
MMC 723
KEY EXTENDER
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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[303] ASSIGN BOSS/SECRETARY
Assigns BOSS phones to SECRETARY phones. One BOSS station can have up to and including four SECRETARY stations and one SECRETARY station can have up to and including four BOSS stations.
CONDITIONS
y
A dedicated BOSS button must be programmed on the SECRETARY phone(s). y y
A dedicated BOSS button must also be programmed on the BOSS phone.
A station designated as BOSS may not be assigned as a secretary of another BOSS.
DEFAULT DATA
NONE
PROGRAM BUTTONS
F BUTTON Used to toggle BOSS/SECRETARY field
ACTION DISPLAY
1) Press Transfer button and enter 303.
Display shows.
2) Dial BOSS station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button.
3) Dial SECRETARY number.(1, 2, 3 or 4)
OR
Press Volume button to select number and press
Right Soft button.
4) Dial SECRETARY station number.(e.g., 201)
OR
Press Volume button to select station.
Press Right Soft button to return to step 3 to enter more SECR numbers.
5) Press Left Soft button to return to step 2 and continue entries.
OR
Press Transfer button and enter to exit.
OR
Press Speaker button to advance next MMC.
RELATED ITEMS
BOSS STN:NONE
SECR 1:NONE
BOSS STN:205
SECR 1:NONE
BOSS STN:205
SECR 1:NONE
BOSS STN:205
SECR 1:201
BOSS STN:205
SECR 2:202
MMC 722 STATION KEY PROGRAMMING
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OfficeServ 7100 Call Server Programming Guide
[304] ASSIGN EXTENSION/TRUNK USE
Allows you to select which stations are allowed to make calls through C.O. lines or to answer calls for C.O. lines.(on a station and trunk use group basis)
CONDITIONS
y
Stations are set within use group numbers 001~100and trunks are set within use group numbers 101~200 in MMC 614, ASSIGN USE GROUP. y
If a station group is set to NO Dial, stations cannot place calls on that trunk group. y
If a station group is set to NO Answer, stations cannot answer incoming calls on that trunk group.
Note: MMC 406, Trunk Ring Assignment, overrides this MMC for the Answer option.
DEFAULT DATA
DIAL: YES
ANS: YES
ACTION DISPLAY
1) Press Transfer button and enter 304.
Display shows:
2) Dial the station use group number.(e.g., 005)
OR
Press Volume button to select station use group and press Right Soft button.
OR
Select all station use groups.
3) Dial the station use group number.(e.g., 101)
OR
Press Volume button to select trunk use group and press Right Soft button.
OR
Select all trunk use groups.
(001) USE (101)
DIAL:YES ANS:YES
(005) USE (101)
DIAL:YES ANS:YES
(ALL) USE (101)
DIAL:YES ANS:YES
(005) USE (101)
DIAL:YES ANS:YES
(005) USE (ALL)
DIAL:YES ANS:YES
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4) Press Volume button to select YES/NO option.
OR
Dial 1 for YES or 0 for NO and press Right
Soft button to move cursor to ANS option.
Press Volume button to select YES/NO Option.
OR
Dial 1 for YES or 0 for NO and press Right
Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 316
MMC 614
COPY STATION USABLE
STATION/TRUNK USE GROUP
(005) USE (101)
DIAL:NO ANS:YES
(005) USE (101)
DIAL:NO ANS:YES
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OfficeServ 7100 Call Server Programming Guide
[305] ASSIGN FORCED CODE
This MMC allows one of the four options to be selected: the assignment of account codes with verification, account codes without verification and authorization codes(or none of these) on a per-station basis or on an all-station basis. The system supports 500 authorization codes and 999 account codes which may or may not require verification.
No Type
0 NONE
1 AUTHORIZE CODE
Description
2
3
ACCT VERIFIED
ACCT NO VERIFIED
Forces user to enter a valid Authorization code of four or more digits listed in the AUTHORIZATION CODE Table.(MMC
707)
Forces user to enter a valid Account code listed in the AC-
COUNT CODE Table.(MMC 708)
Forces user to enter an Account code which is not verified.
User can enter any code up to 12 digits.(including
∗ and #)
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 305.
Display shows.
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Dial a feature option 0-3.(e.g., 2)
OR
Press Volume button to select option and press
Right Soft button to return to step 2.
4) Press Transfer button and enter to exit.
OR
Press Speaker button to advance next MMC.
RELATED ITEMS
[201] FORCD CODE
NONE
[205] FORCD CODE
NONE
[205] FORCD CODE
ACCT VERIFIED
MMC 707
MMC 708
AUTHORIZATION CODE
ACCOUNT CODE
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[306] HOT LINE/OFF HOOK SELECTION
Allows a station to make a predetermined call, similar to a ring-down circuit, upon the expiration of a timer.(see MMC 502, STATION TIMERS, Off-Hook Selection Timer)
CONDITIONS
y
The hotline destination can be a station, a station group, a trunk, a trunk group or an external number. y
There is a maximum of 18 digits in the dial string for external numbers. The access code for trunk or trunk group access(e.g., 0 or 9) is not counted as part of the 18.
DEFAULT DATA
NONE
PROGRAM BUTTONS
B
C
D
E
ACTION
Used to insert a flash code ‘F’
Used to insert a pause code ‘P’
Used to insert a pulse/tone conversion code ‘C’
Used to mask/unmask following digits-shows as ‘[’ or ‘]’
DISPLAY
1) Press Transfer button and enter 306.
Display shows.
2) Dial station number.
OR
Use Volume button to scroll through stations.
Press Right Soft button to move the cursor.
3) Enter the hot line destination of a station or trunk ID(e.g., 9 or 701) with a maximum of
18 outgoing digits after the access code for the CO call.(see above list of options if needed)
4) Press Transfer button and enter to exit.
OR
Press Speaker button to advance next MMC.
RELATED ITEMS
MMC 502
[201] HOT LINE
NONE
[205] HOT LINE
NONE
[205] HOT LINE
9-1305P4264100_
STATION-WIDE TIMERS(OFF-HOOK SELECTION TIMER)
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OfficeServ 7100 Call Server Programming Guide
[308] ASSIGN BACKGROUND MUSIC SOURCE
Assigns a background music source to phones. There is one internal music source/external music source. The default directory numbers for the music sources are 371.
CONDITIONS
To use an external sound source, connect the corresponding port of the MOH source to the misc port of MP10/11 card. If ‘NONE’ is set for background music or if a sound source is not connected to the external sound source port designated as the background music source, music will not be played even if the background music function is enabled.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 308.
Display shows current setting.
2) Dial phone number.(e.g., 205)
OR
Use Volume button to scroll through phone numbers and press Right Soft button to move the cursor.
OR
Select all stations.
3) Enter source number.(e.g.,371)
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] BGM SOURCE
BGM SOURCE:NONE
[205] BGM SOURCE
BGM SOURCE:NONE
[ALL] BGM SOURCE
BGM SOURCE:?
[205] BGM SOURCE
BGM SOURCE: 371
RELATED ITEMS
MMC 309
MMC 408
ASSIGN STATION MOH SOURCE
ASSIGN TRUNK MOH SOURCE
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[309] ASSIGN STATION MOH SOURCE
Assigns a Music On Hold source to phones. There is one internal music source/external music source.
The default directory numbers for the music sources is 371.
CONDITIONS
To use an external sound source, connect the corresponding port of the MOH source to the external sound source of MISC port of MP10/11 card.
DEFAULT DATA
TONE
ACTION DISPLAY
1) Press Transfer button and enter 309.
Display shows current setting:
2) Dial phone number.(e.g., 205)
OR
Use Volume button to scroll through phone numbers and press Right Soft button to move the cursor.
OR
Press ANS/RLS button to select all stations.
3) Enter source number.(e.g., 371)
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button and enter to exit.
OR
Press Speaker button to advance next MMC.
[201] STN MOH
MOH SOURCE:NONE
[205] STN MOH
MOH SOURCE:NONE
[ALL] STN MOH
MOH SOURCE:?
[205] STN MOH
MOH SOURCE:371
RELATED ITEMS
MMC 308
MMC 408
ASSIGN BACKGROUND MUSIC SOURCE
ASSIGN TRUNK MOH SOURCE
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[310] LCR CLASS OF SERVICE
Assigns the LCR class of service allowed on a per-station/per-trunk basis. There are eight classes which may be assigned. LCR class of service allows specific users to ‘trunk advance’ up to a matching LCR class of service programmed in MMC 712.
DEFAULT DATA
LEAST COST ROUTING COS: 1
ACTION DISPLAY
1) Press Transfer button and enter 310.
Display shows:
2) Dial station/trunk number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button to move cursor.
OR
Select all stations.
3) Dial 1-8 to select class type.(e.g., 3)
OR
Press Volume button to select class type and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] LCR CLASS
LCR CLASS 1
[205] LCR CLASS
LCR CLASS 1
[ALL] LCR CLASS
LCR CLASS ?
[205] LCR CLASS
LCR CLASS 3
RELATED ITEMS
LCR PROGRAMMING:
MMC 710
MMC 711
MMC 712
MMC 713
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
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[312] ALLOW CALLER ID
Allows the system administrator or technician to allow or deny CID data to be sent from, or displayed at, LCD phones.
Option Description
RCV
SND
DEFAULT DATA
Set whether to display CID.
Set whether to send CID for ISDN calls.
RCV: YES
SND: YES
ACTION DISPLAY
1) Press Transfer button and enter 312.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
OR
Select all stations.
3) Dial 0 or 1 to select Receive option.
OR
Press Volume button to select receive option and press Right Soft button to move cursor.
4) Dial 0 or 1 to select Send option.
OR
Press Volume button to select send option and press Right Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
[201] CID/ANI
RCV:YES SND:YES
[205] CID/ANI
RCV:YES SND:YES
[ALL] CID/ANI
RCV:YES SND:YES
[205] CID/ANI
RCV:YES SND:YES
[205] CID/ANI
RCV:YES SND:YES
MMC 119 CALLER ID DISPLAY
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OfficeServ 7100 Call Server Programming Guide
[314] CONFIRM OUTGOING CALL
Allows outgoing call restriction by call duration time: calls can be disconnected or the user can receive ‘confirm tone’.(refer to the CO Confirm timer in MMC 501)
No Type Description
0 NONE
1 CONFIRM TONE Caller hears confirmation tone at programmed time
2 DISCONNECT Call is disconnected.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 314.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and use
Right Soft button to move cursor.
OR
Select all stations.
3) Dial a feature option 0-2.
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 501 SYSTEM-WIDE TIMERS
[201] CO CONFIRM
NONE
[205] CO CONFIRM
NONE
[ALL] CO CONFIRM
NONE
[205] CO CONFIRM
CONFIRM TONE
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[315] CUSTOMER SET RELOCATION
Customer Set Relocation allows the system administrator or technician to exchange similar stations in the system without hardware changes. All the button settings, features, etc. for a phone can be copied to another. The user can relocate to the new station and work as normal.
CONDITIONS
Refer to the Relocate Allowed Table(next page) listing which phones/AOMs can be exchanged.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 315.
Display shows:
2) Enter number of original station.(e.g., 202)
Press Right Soft button to move cursor.
3) Enter second station number.(e.g., 210)
Press Right Soft button to enter data.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
SET RELOCATION
EXT_ EXT
SET RELOCATION
EXT202 EXT_
SET RELOCATE
EXT202 EXT210
SET RELOCATION
EXT_ EXT
RELATED ITEMS
NONE
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Relocate
Allowed
Table
SLT
EURO 6B
EURO 12B
EURO 24B
48B AOM
64B AOM iDCS 28D iDCS 18D iDCS 8D
DS-5012L
DS-5014D
DS-5021D
DS-5007S
DS-5014S
DS-5038S
IP Phone*
SLT EURO
6B
EURO
12B
EURO
24B
48B
AOM
64B
AOM
iDCS
28D
iDCS
18D
YES NO NO NO NO NO NO NO
NO YES NO NO NO NO NO NO
NO NO YES YES NO NO NO NO
NO NO YES YES NO NO NO NO
NO NO NO NO YES YES NO NO
NO NO NO NO YES YES NO NO
NO NO NO NO NO NO YES YES
NO NO NO NO NO NO YES YES
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
NO NO NO NO NO NO NO NO
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Relocate
Allowed
Table
SLT
EURO 6B
EURO 12B
EURO 24B
48B AOM
64B AOM iDCS 28D iDCS 18D
iDCS
8D
DS-
5012L
DS-
5014D
DS-
5021D
DS-
5007S
DS-
5014S
DS-
5038S
IP
Phone*
NO NO NO NO NO NO NO NO
NO
NO
NO
NO
NO
NO
NO NO NO NO NO
NO NO NO NO NO
NO
NO
NO
NO
NO
NO
NO NO NO NO NO
NO NO NO NO NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO NO NO NO NO
NO NO NO NO NO
NO NO NO NO NO
DS-5012L NO YES NO NO NO NO NO NO
DS-5014D NO NO YES NO NO NO NO NO
DS-5021D NO NO NO YES NO NO NO NO
DS-5007S NO NO NO NO YES NO NO NO
DS-5014S NO NO NO NO NO YES NO NO
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[316] COPY STATION USABLE
Provides a tool for copying station/trunk use assignments in MMC 304 from one station user group to another. This can be done on a station use group basis or for all station use groups.
Use groups are set up in MMC 614.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 316.
Display shows:
2) Enter station use group number.(e.g., 005)
OR
Press Volume buttons to make selection and press Right Soft button to move cursor.
3) Enter station use group number to copy from.
Cursor returns to step 2.
OR
Press Volume button to make selection.
4) Press Right Soft button to return to step 2.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(001)COPY USABLE
FROM:NONE
(005)COPY USABLE
FROM:NONE
(005)COPY USABLE
FROM:003
RELATED ITEMS
MMC 304
MMC 614
ASSIGN EXTENSION/TRUNK USE
STATION/TRUNK USE GROUP
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[317] ASSIGN STATION/STATION USE
This MMC is used to determine whether stations in one use group can make intercom calls to stations in other use groups.(within the same tenant)
Use groups are set up in MMC 614.
DEFAULT DATA
DIAL: YES
ACTION DISPLAY
1) Press Transfer button and enter 317.
Display shows:
2) Dial the first station use group number.(e.g., 005)
OR
Press Volume button to select station and press Right Soft button.
OR
Select all station use groups.
3) Dial the second station use group number.(e.g., 004)
OR
Press Volume button to select station and press Right Soft button.
4) Dial 1 for YES or 0 for NO.(NO means first group cannot dial second group)
OR
Press Volume button to select YES/NO and press Right Soft button to move cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(001) USE (001)
DIAL:YES
(005) USE (001)
DIAL:YES
(ALL) USE (001)
DIAL:YES
(005) USE (004)
DIAL:YES
(005) USE (004)
DIAL:NO
RELATED ITEMS
MMC 614 STATION/TRUNK USE GROUP
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[318] DISTINCTIVE RINGING
Allows the technician to select the ring tone heard at a keyset when called by a specific station or when a specific trunk rings that keyset. There is also a cadence control option to perform a similar function for SLTs.
There are eight ring tones available along with a Follow Station option(default) for keysets.
There are five cadences and a Follow Station option(default) for SLTs. See table, below.
It also allows the technician to assign the call priority for a group call when called by a specific station or when a specific trunk rings that phone. When calls come into a station group and all group members are busy, the system will assign a priority to a specific station or a specific trunk so that high priority calls will be placed at the front of the group queue.
If this option is set to NO, the call held longest in the group queue has the highest priority.
There are nine priority levels: level 1 is the highest and level 9 is the lowest.
Option No Description
TONE
Option
Calls will ring with the keyset user’s choice of ring frequency.
1~8 Calls from the programmed station or trunk will ring with this frequency.
CADENCE
Option
Calls will ring with the normal SLT ring cadences.
1
2
Calls from the programmed station or trunk will ring with the intercom ring cadence.
Calls from the programmed station or trunk will ring with the CO ring cadence.
3
4
5
Calls from the programmed station or trunk will ring with the DOOR ring cadence.
Calls from the programmed station or trunk will ring with the ALARM ring cadence.
Calls from the programmed station or trunk will ring with the CALLBACK ring cadence.
CONDITIONS
y y
Digital phone(keyset) rings are distinguished by their tone. If the T(TONE) of the calling internal/external phone is set to ‘NO’, the bell rings according to the normal setting in MMC 111, PHONE RING TONE, for the receiving station. If T is set to 1-8, the bell rings according to the designated ring tone.
SLT rings are distinguished by their ringing interval. If the C(CADENCE) of the calling internal/external phone is set to ‘NO’, the bell rings according to the interval set in
MMC 510, SLI RING CADENCE, for each calling station type. If C is set to 1-5, the bell rings according to that interval regardless of the calling station type.
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DEFAULT DATA
T: NO (FOLLOW STATION SETTING)
C: NO (FOLLOW STATION SETTING)
ACTION DISPLAY
1) Press Transfer button and enter 318.
Display shows first station:
2) Dial trunk or station number.(e.g., 705)
OR
Press Volume button to select trunk or station and press Right Soft button to move cursor.
3) Dial 1-8 to select ring tone.
OR
Press Volume button to select ring tone and press
Right Soft button to move cursor.
4) Dial 1-5 to select ring cadence.
OR
Press Volume button to select ring cadence and press Right Soft button to move cursor.
5) Enter priority level via dial keypad.
(1-9 or NO)
6) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] RING TONE
T:NO C:NO PRI:NO
[705] RING TONE
T:NO C:NO PRI:NO
[705] RING TONE
T:5 C:NO PRI:NO
[705] RING TONE
T:5 C:3 PRI:NO
[705] RING TONE
T:5 C:3 PRI:NO
RELATED ITEMS
MMC 111
MMC 510
PHONE RING TONE
SLI RING CADENCE
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[319] BRANCH GROUP
Assign stations to branch groups. There is a maximum of four branch groups. When a C.O. line is ringing at a station, other stations assigned the same branch group can answer the incoming call by going off hook.
This MMC is currently not valid in the UK/EU.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 319.
Display shows.
2) Dial station number.(e.g., 205).
OR
Press Volume button to select station and use
Right Soft button to move cursor.
OR
Select all stations.
3) Dial a branch group number. (01-20).
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[201] BRANCH GRP
BRANCH GRP:NONE
[205] BRANCH GRP
BRANCH GRP:NONE
[ALL] BRANCH GRP
BRANCH GRP:??
[205] BRANCH GRP
BRANCH GRP:04
RELATED ITEMS
NONE
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[320] PRESET FORWARD NO ANSWER
Allows a technician to assign a default destination for Forward No Answer(FNA) to each station on the system. These destinations may be the same or different for each station. The preset FNA destination will be temporarily overwritten if the station user enters a different
FNA destination. If you cancel the new destination, the preset destination will once more be in effect. Preset FNA time follows the station ‘NO ANS FWD’ timer(MMC 502).
Preset FNA can be assigned respectively for each type of call.
No
0
1
2
Type
INT
EXT
BOTH
Description
Preset FNA applies only to intercom calls.
Preset FNA applies only to incoming calls.
Preset FNA applies to both intercom and incoming calls.
When using PRE FWD BUSY option in MMC [210]
If PRE FWD BUSY option in MMC 210 is set ON, the forward busy follows this feature.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 320.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
OR
Select all stations.
3) Dial valid number via keypad.
OR
Press Volume button to select call type and press Right Soft button to move cursor.
[201] PRESET FNA
NONE OPT:BOTH
[205] PRESET FNA
NONE OPT:BOTH
[ALL] PRESET FNA
NONE OPT:BOTH
[205] PRESET FNA
202 OPT:BOTH
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4) Dial call type 0, 1 or 2.(e.g., 1)
OR
Press Volume button to make selection and press
Right Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
RELATED ITEMS
MMC 102 CALL FORWARD
[205] PRESET FNA
202 OPT:EXT
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[323] CALLING PARTY NUMBER
Allows a number up to 16 digits to be entered and associated with a station or trunk number on a per PRI/BRI basis. When this station makes an outgoing call on this PRI, the number entered here will be the Calling Party Number sent on the call. There are four tables for the system. If there are no entries in the tables the system uses the number for the trunk entered in MMC 405, TRUNK CO TEL NUMBER, for the Calling Party Number.
DEFAULT DATA
EMPTY
ACTION DISPLAY
1) Press Transfer button and enter 323.
Display shows:
2) Dial extension or trunk number.(e.g., 230)
OR
Press Volume button to select extension and press Right Soft button to move the cursor.
3) Dial table number.
OR
Press Volume button to select table number and press Right Soft button to move the cursor.
4) Enter the Calling Party Number.
5) Repeat steps 3 & 4 to enter other tables and Calling
Party Numbers.
OR
Repeat steps 2, 3, & 4 to enter other station or trunk and Calling Party Numbers.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] SEND CLIP
1:
[230] SEND CLIP
1:
[230] SEND CLIP
2:
[230] SEND CLIP
2:3055922900
RELATED ITEMS
MMC 419
MMC 420
MMC 834
BRI OPTIONS
PRI OPTIONS
H.323 OPTIONS
2-96
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OfficeServ 7100 Call Server Programming Guide
[326] RINGBACK TONE MESSAGE
Assigns Color Ring Message by using SVMi message.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 326.
Display shows:
2) Enter the VM station number.
OR
Press Volume button to select station and press
Right Soft button.
3) Select Ring Message. (0001-9999)
OR
Press Volume button to select option and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[301] RBT MSG
NONE
[302] RBT MSG
NONE
[302] RBT MSG
0001
RELATED ITEMS
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[400] CUSTOMER ON/OFF PER TRUNK
Assigns several options(listed below) on a per-trunk basis.
No Option
0 1A2 EMULATION
1 TRUNK INC DND
2 TRUNK FORWARD
3 LCR ALLOW
6 EFWD EXT CLI
7 REPEAT CLI
8 TONECHK DISC
9 AUTO ANSWER
Default
OFF
OFF
ON
OFF
ON
ON
OFF
OFF
Description
When this option is set to ON up to 4 internal stations can participate in a conversation on this trunk by pressing the trunk key.
When this option is set to ON a trunk that is programmed to ring a specific station(a private line or DIL) will ring at that station if the station is in DND.
When this option is set to OFF this trunk will not follow a ringing stations call forwarding.
Allows LCR to be switched ON/OFF when a trunk is accessed using a DT key or by dialling its port number
(e.g., 701).
This option determines what kinds of CLI number will be sent to the external forwarded outgoing call.(Station or
Received CLI from Trunk)
This option determines what kinds of CLI number will be sent to the trunk to trunk call.(Trunk or Received CLI from Trunk)
When this option is set to ON, loop trunk can be disconnected by detecting busy tone.(To use this feature, the
LP TRK TONE DISC option in MMC 861 must be set to
ENABLE.)
When this option is set to ON, Auto Answer mode can be assigned on a per-trunk basis. used by svmi message.
DEFAULT DATA
1A2 EMULATE: OFF
TRK INC. DND: OFF
TRK FORWARD: ON
EFWD EXT CLI: ON
REPEAT CLI: ON
TONECHK DISC: OFF
AUTO ANSWER: OFF
COLORRING AS: OFF
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ACTION DISPLAY
1) Press Transfer button and enter 400.
Display show:
2) Dial trunk number.(e.g., 704)
OR
Press Volume button to select trunk.
OR
Select all trunks and press Right Soft button to move cursor to options.
3) Dial option number from above list
OR
Press Volume button to select option and press
Right Soft button to move cursor.
4) Dial 1 for ON or 0 for OFF.
OR
Press Volume button to select ON/OFF and press Right Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK ON/OFF
1A2 EMULATE:OFF
[704] TRK ON/OFF
1A2 EMULATE:OFF
[ALL] TRK ON/OFF
1A2 EMULATE:?
[704] TRK ON/OFF
TRK FORWARD:ON
[704] TRK ON/OFF
TRK FORWARD:OFF
RELATED ITEMS
NONE
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[401] TRUNK LINE/PBX LINE
Used to select the mode of the trunk lines: CO LINE or PBX LINE. If PBX mode is chosen, this allows PBX access codes to be recognized, thus allowing more complete toll restriction.
(call barring) This mode is assigned on a per-trunk basis.
DEFAULT DATA
ALL TRUNKS: CO LINE
ACTION DISPLAY
1) Press Transfer button and enter 401.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers and press Right Soft button to move.
OR
Select all trunks.
3) Dial 1 for PBX or 0 for CO.(e.g., 1)
OR
Use Volume button to scroll through options
Press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] PBX LINE
CO LINE
[704] PBX LINE
CO LINE
[ALL] PBX LINE
?
[704] PBX LINE
PBX LINE
RELATED ITEMS
NONE
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Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
[402] TRUNK DIAL TYPE
Used to determine the dialling type of each trunk line. There are two options:
No Type Description
1 DIAL PULSE TYPE
DEFAULT DATA
ALL TRUNKS: DTMF
Dial Pulse
ACTION DISPLAY
1) Press Transfer button and enter 402.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers and press Right Soft button to move the cursor.
OR
Select all.
3) Dial 0 for DTMF or 1 for PULSE.
OR
Use Volume button to scroll through options
Press Right Soft buttons to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 501
MMC 503
SYSTEM TIMERS
TRUNK-WIDE TIMERS
[701] DIAL TYPE
DTMF TYPE
[704] DIAL TYPE
DTMF TYPE
[ALL] DIAL TYPE
?
[704] DIAL TYPE
DIAL PULSE TYPE
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[403] TRUNK TOLL CLASS
Assigns to ll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The options for toll level will follow either the station class or the class of service defined in MMCs 702, Toll Deny Table, and 703, Toll Allowance Table. The toll classes available are listed below with their entry numbers.
No
2
3
0
1
4
5
6
7
8
F-STN
CLS-A
CLS-B
CLS-C
CLS-D
CLS-E
CLS-F
CLS-G
CLS-H
Class Description
Follow station toll restriction
Follow toll class A(Unrestricted)
Follow toll class B
Follow toll class C
Follow toll class D
Follow toll class E
Follow toll class F
Follow toll class G
Follow toll class H(All restricted)
DEFAULT DATA
ALL TRUNKS: F-STN
ACTION DISPLAY
1) Press Transfer button and enter 403.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers and press Right Soft button to move the cursor.
OR
Select all.
3) Dial ring plan number.(1~6)
OR
Use Volume button to scroll through ring plan numbers and press Right Soft button to move the cursor.
[701] TOLL CLASS
1:F-STN 2:F-STN
[704] TOLL CLASS
1:F-STN 2:F-STN
[ALL] TOLL CLASS
1:F-STN 2:F_STN
[704] TOLL CLASS
1:F-STN 2:F-STN
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4) Enter day toll class.(e.g., 2 for CLS-B)
OR
Press Volume button to scroll through toll classes and use Right Soft button to move the cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 301
MMC 507
MMC 701
ASSIGN STATION COS
ASSIGN RING PLAN TIME
ASSIGN COS CONTENTS
[704] TOLL CLASS
1:CLS-B 2:F-STN
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[404] TRUNK NAME
Allows a name up to 11 characters long to be entered to identify an individual trunk.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 404.
Display shows:
2) Dial trunk.(e.g., 704)
OR
Press Volume button to select trunk and press
Right Soft button to move the cursor.
Press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRUNK NAME
[704] TRUNK NAME
[704] TRUNK NAME
TELECOMS
RELATED ITEMS
MMC 104
MMC 405
STATION NAME
TRUNK CO TEL NUMBER
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[405] TRUNK CO TEL NUMBER
Allows a number up to 11 digits long to be entered to identify an individual trunk.
ENTERING NUMBERS
Numbers are written using the keypad. Each press of a key selects the digit and moves the cursor to the next position.
The # button can be used for special characters:
#, space, &, !, :, ?, ., %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , \ , " , ~.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 405.
Display shows:
2) Dial trunk.(e.g., 704)
OR
Press Volume button to select trunk and press
Right Soft button to move the cursor.
3) Enter trunk number using the dial keypad.
[704] CO TEL NO.
3054264100
4) Press Right Soft button to return to step 2.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] CO TEL NO.
[704] CO TEL NO.
RELATED ITEMS
MMC 404 TRUNK NAME
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[406] TRUNK RING ASSIGNMENT
Enables ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls ring plan destinations for ring down trunks. If the ring plan destinations are not entered, the default ring plan is ring plan 1.
DEFAULT DATA
ALL TRUNKS RING DEFAULT OPERATOR GROUP
ACTION DISPLAY
1) Press Transfer button and enter 406.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers and press Right Soft button to move the cursor.
OR
Select all.
3) Dial ring plan number or press Right Soft button to move to the next step.
4) Dial station number or station group number.
(e.g., 205)
OR
Press Volume button to make selection and
press Right Soft button to move cursor to the next ring plan destination and repeat step 4.
OR
Press Left Soft button to return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK RING
1:500 2:500
[704] TRK RING
1:500 2:500
[All] TRK RING
1:500 2:500
[704] TRK RING
1:500 2:500
[704] TRK RING
1:205 2:500
[704] TRK RING
1:205 2:501
RELATED ITEMS
MMC 202
MMC 507
MMC 601
CHANGE FEATURE PASSCODES
ASSIGN RING PLAN TIME
ASSIGN STATION GROUP
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[407] FORCED TRUNK RELEASE
Provides a positive forced trunk release to a specific trunk or all trunks in the event of a trunk lock-up.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 407.
Display shows:
2) Dial in trunk number.(e.g., 704)
OR
Press Volume button selected trunk and press
Right Soft button.
OR
Select all trunks.
3) Dial 1 for YES or 0 for NO.
(Pressing 1 or 0 will return to step 2)
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK RELS.
RELEASE?_Y:1,N:0
[704] TRK RELS.
RELEASE?_Y:1,N:0
[ALL] TRK RELS.
RELEASE?_Y:1,N:0
[704] TRK RELS.
RELEASE?_Y:1,N:0
RELATED ITEMS
NONE
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[408] ASSIGN TRUNK MOH SOURCE
Allows the system administrator to select which Music-On-Hold(MOH) source can be heard on each trunk. There is one internal music source/external music source (371).
CONDITIONS
To use an external sound source, connects the corresponding port of the to the misc port of
MP10/11 card.
DEFAULT DATA
TONE
ACTION DISPLAY
1) Press Transfer button and enter 408.
Display shows: current setting.
2) Dial trunk number.(e.g., 704)
OR
Use Volume button to scroll through trunk numbers and press Right Soft button to move cursor.
OR
Select all.
3) Enter source number.(e.g., 371)
OR
Press Volume button to select option and press
Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK MOH
MOH:TONE AA:TONE
[704] TRK MOH
MOH:TONE AA:TONE
[ALL] TRK MOH
MOH:? AA:?
[705] TRK MOH
MOH:371 AA:TONE
RELATED ITEMS
MMC 756 ASSIGN VMMOH
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[409] TRUNK STATUS READ
This is a READ-ONLY MMC. Allows the status of trunks to be read in a format that will enable the servicing personnel to quickly identify the ownership and position of a trunk.
Description No Type
00 PORT
01 TYPE
02
03
1A2 EMULATE
TRK FORWARD
04 LINE
05 DIAL
06-11 TOLL TYPE 1-6
12-17 RING PLAN 1-6
18
19
MOH SOURCE
DISA LINE
LOOP, GND, E & M, DID, BRI, PRI, VOIP
1A2 Emulation On/Off
Trunk Forward On/Off
CO/PBX
Ring Plan Toll Restriction(1-6)
Ring Plan Ring Destination(1-6)
MOH Source
DISA Status
DEFAULT DATA
FOLLOWS TRUNK
ACTION DISPLAY
1) Press Transfer button and enter 409.
Display shows:
2) Enter trunk number via dial keypad.(e.g., 704)
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.
3) Enter desired option 00-19.(e.g., 01)
OR
Press Volume button to make selection.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK STATUS
PORT:C1-S5-P01
[704] TRK STATUS
PORT:C1-S5-P04
[704] TRK STATUS
TYPE:LOOP TRUNK
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RELATED ITEMS
MMC 400
MMC 401
MMC 402
MMC 403
MMC 404
MMC 406
MMC 408
MMC 410
CUSTOMER ON/OFF PER TRUNK
TRUNK LINE/PBX LINE
TRUNK DIAL TYPE
TRUNK TOLL CLASS
TRUNK NAME
TRUNK RING ASSIGNMENT
ASSIGN TRUNK MUSIC ON HOLD SOURCE
ASSIGN DISA TRUNK
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[410] ASSIGN DISA TRUNK
Allows the system to have Direct Inward System Access(DISA). Because there is a possibility that unauthorized calls will be made via this feature, several safeguards have been added. Users must be informed of these to prevent unnecessary service calls. DISA can lock out when a predetermined number of invalid consecutive calls are attempted. Callers will then receive error tone until the programmable timer has expired.
CONDITIONS
y y
The * key may be used to initiate new dial tone while in a station to station call.
The # button may be used to terminate the DISA call and disconnect the central office line. DISA lines must be assigned to the ring plan(s).
DEFAULT DATA
ALL TRUNKS: NORMAL
ACTION DISPLAY
1) Press Transfer button and enter 410.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Press Volume button to select trunk and press
Right Soft button.
OR
Select all trunks.
OR
3) Press Volume button to select a Ring Plan.(e.g., 3)
OR
Using the dial keypad, press 1 to select or 0 not to select the Ring Plan.(e.g., 1 to select)
Press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] 123456
DISA LINE:000000
[704] 123456
DISA LINE:000000
[ALL] 123456
DISA LINE:000000
[704] 123456
DISA LINE:001000
RELATED ITEMS
MMC 500 SYSTEM-WIDE COUNTERS
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[412] ASSIGN TRUNK SIGNAL
Allows the assignment of analogue DID or E & M cards for proper signalling. These trunks can also use the translation tables in MMC 714.
No Signalling condition type
CONDITIONS
An analogue E & M/DID Trunk card must be installed in the OfficeServ 7100 system. Otherwise, the ‘NO E&M/DID TRUNK’ message is displayed.
DEFAULT DATA
IMMEDIATE START
ACTION DISPLAY
1) Press Transfer button and enter 412.
Display shows:
2) Enter desired trunk number.(e.g., 705)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
OR
Select all trunks.
3) Enter desired trunk type selection from above list.
OR
Press Volume button to make selection and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 714
[701] TRK SIGNAL
IMMEDIATE START
[705] TRK SIGNAL
IMMEDIATE START
[ALL] TRK SIGNAL
IMMEDIATE START
[705] TRK SIGNAL
WINK START
DID NUMBER AND NAME TRANSLATION
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[414] MPD/PRS SIGNAL
Used on a per-trunk basis to define if a Trunk line is to be either a Metering Pulse Detection(MPD) or a Polarity Reversal Signal(PRS) trunk.
An MPD Trunk will detect a C.O-provided meter pulse. A Polarity Reversal trunk will detect the line reversal signal which may be provided by the Trunk Line when the other party answers the outgoing call or the outside party clears the call.
Type
PRS 1
PRS 2
PRS 3
MPD
Description
When first PRS is detected, call duration timer is started. When second PRS is detected, call duration timer is stopped. The call is not released.
When first PRS is detected, call duration timer is started. When second PRS is detected, call duration timer is stopped and the call is released.
The call duration timer starts based on the timer. When first PRS is detected, call duration timer is stopped and call is released.
Metering Pulse Detection.
CONDITIONS
y y
If the trunk is designated as PRS, the call duration timer will be started and the results printed on the SMDR record.
PRS is also essential for dropping a trunk-to- trunk conversation which is unsupervised by an internal party.
DEFAULT DATA
NONE(NORMAL)
ACTION DISPLAY
1) Press Transfer button and enter 414.
Display shows:
2) Dial desired trunk number.(e.g., 705)
OR
Press Volume button to select trunk and use
Right Soft button to move cursor.
[701] TRK PRS
NONE
[705] TRK PRS
NONE
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3) Dial 0 for PRS 1, 1 for PRS 2, 2 for PRS 3, 3 for
MPD or 4 for NORMAL.
OR
Press Volume button to scroll through options and use Left or Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
RELATED ITEMS
MMC503 TRUNK-WIDE TIMERS
[705] TRK PRS
PRS 2
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[415] REPORT TRUNK ABANDON DATA
Allows the system administrator or technician to enable or disable the reporting of abandoned Trunk Line calls for which CLIP information has been collected on a per-trunk basis.
There are two options for this MMC:
No Option Description
0 REPORT: NO Abandoned call records for incoming calls with CLIP information will not be printed on SMDR or stored in the system call abandon list. These records will continue to be stored in the station review list.
1 REPORT: YES Abandoned call records for incoming calls with CLIP information will be printed on SMDR and stored in the system call abandon list. These records will also be stored in the station review list.
DEFAULT DATA
ALL TRUNKS REPORT: YES
ACTION DISPLAY
1) Press Transfer button and enter 415.
Display shows:
2) Dial trunk number.(e.g., 705)
OR
Use Volume button to select trunk and press
Right Soft button to move cursor.
3) Dial 1 for YES or 0 for NO.
OR
Use Volume button to select option and press
Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
[701] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:NO
RELATED ITEMS
MMC 725 SMDR OPTIONS
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[417] E1/PRI CRC4 OPTION
This option is used to enable/disable CRC4 generation and checking.
CONDITIONS
y y
This is useful with some networks which do not support CRC4 framing but only
PCM30 framing.
After changing this option, MMC 418 must be used to restart the card to make the change effective.
DEFAULT DATA
CRC4: ON
ACTION DISPLAY
1) Press Transfer button and enter 417.
Display shows:
2) Enter first trunk number in PRI card.(e.g., 701)
OR
Press Volume button to select trunk and use
Right Soft button to move cursor.
3) Enter 1 for ON 0 for OFF.
OR
Press Volume button to select and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
[701] E1/PRI CRC
ON
[701] E1/PRI CRC
ON
[701] E1/PRI CRC
OFF
RELATED ITEMS
MMC 418 BRI & PRI CARD RESTART
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[418] BRI AND PRI CARD RESTART
This MMC is used to restart a BRI or PRI card at the card level. This action is required to update the processor on the BRI or PRI card with any changes in the card setup MMCs and to put these changes into effect.
CONDITIONS
y y
A BRI card or TEPRI card or TEPRI2 card must be installed in the system.
Before setting the PRI program, the J2 jumper of the TEPRI or TEPRI2 card must be set ON to PRI mode.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 418.
Display shows first BRI or PRI circuit:
2) Dial first trunk on a BRI or PRI card.(e.g., 733)
OR
Press Volume button to select the first trunk and press Right Soft button to move the cursor.
3) Dial 1 for YES or 0 for NO.
Pressing 1 will advance to step 4.
4) Dial 1 for YES or 0 for NO.
Pressing 1 or 0 will return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[725] RESTART
CARD RESTART?NO
[733] RESTART
CARD RESTART?NO
[733] RESTART
CARD RESTART?YES
[733] RESTART
ARE YOU SURE?YES
RELATED ITEMS
MMC 419
MMC 420
MMC 423
MMC 424
BRI OPTIONS
PRI OPTIONS
S/T MODE
BRI S0 MAPPING
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[419] BRI OPTIONS
Assigns several options on a per-BRI basis. There are different options depending on whether the BRI is programmed as a trunk or station in MMC 423.
OPTIONS FOR BRI PORTS PROGRAMMED AS TRUNKS
No Option Description
0 CHANNEL ANY When this option is set to YES, the system will place calls on any free channel of that BRI if the channel chosen by the user is busy. If set to
NO, they will receive a busy signal if they attempt to access a busy channel even if the other channel on that BRI is free.
1 BRI MODE BRI access mode select.
P-P NOR
2
P-P DID
P-M NOR
P-M MSN
DLSEND
Point to Point NORmal. This operates like a standard telephone line with one CO number per channel and ring according to MMC 406.
Point to Point Direct Inward Dial. This operates in a similar manner to an analogue DID circuit with multiple CO numbers pointed to a single channel and translated within the system(MMC714) to a single device.
Point to Multi-point NORmal. This type of circuit operates in a similar manner to P-P NORmal but allows multiple devices to be attached to the circuit. Ringing is defined in MMC 406.
Point to Multi-point MSN. This setting is used when the line uses the
MSN supplementary service. Ringing is defined in MMC 421.
BRI dial sending mode select.
ENBLOCK
OVERLAP
3 CLIP TABLE
4 NB TYPE
Digits will be collected and sent in a single block similar to a Cellphone.
Digits will be sent as they are dialled by the user.
Used to select the Calling Party Number to send to the network. If
NONE, MMC405 TRUNK CO TEL NUMBER is sent to the network; otherwise, the Calling Party Number entry in MMC 323 corresponding with the selected number is sent to the network.
Used to select the type of the Calling Party Number to send to the network.
NETWORK Network specific number
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(continued)
No Option Description
5 NB PLAN
UNKNOWN
ISDN
DATA
TELEX
Used to select the type of the Calling Party Number Plan to send to the network.
Unknown numbering plan
ISDN numbering plan(CCITT E.163-164)
Data numbering plan(CCITT X.121)
Telex numbering plan(CCITT F.69)
NATIONAL
PRIVATE
National standard numbering plan
Private numbering plan
EXTEN Local plan
OPTIONS FOR BRI PORTS PROGRAMMED AS STATIONS
No Option Description
0 ANY CHANNEL When this option is set to YES, the system will place calls on any free channel of that BRI if the channel chosen by the user is busy.(e.g., Preferred channel selection) If set to NO, the user will receive a busy signal if they attempt to access a busy channel even if the other channel on that BRI is free.(e.g., Exclusive channel selection)
1 POWER FEED This field determines if power to a BRI access will be supplied.(YES or
NO)
CONDITIONS
y y
A BRI card must be installed in the system. Otherwise, the ‘NO BRI CARD’ message is displayed.
If any changes are made in this MMC, the BRI card that is affected by these changes
MUST be restarted using MMC 418 in order for the changes to become effective.
DEFAULT DATA
For BRI Ports programmed as Trunks:
CHANNEL ANY: YES
BRI MODE: P-P DDI
DLSEND: OVERLAP
CLIP TABLE: NONE
NB TYPE: NATIONAL
NB PLAN: ISDN
For BRI Ports programmed as Stations:
CHANNEL ANY: YES
POWER FEED: NO
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ACTION DISPLAY
1) Press Transfer button and enter 419.
Display shows first BRI channel.
2) Dial BRI trunk number.(e.g., 727)
OR
Press Volume button to select BRI trunk and press Right Soft button.
[725] BRI-TRK
CHANNEL ANY:YES
[727] BRI-TRK
CHANNEL ANY:YES
OR
Press Volume button to select option item and
press Right Soft button.
[727] BRI-TRK
CHANNEL ANY:NO
[727] BRI-TRK
BRI MODE:P-M MSN
[727] BRI-TRK
DLSEND :OVERLAP
[727] BRI-TRK
CLIP TABLE :NONE
[727] BRI-TRK
NB TYPE:UNKNOWN
[727] BRI-TRK
CLIP TABLE:1
OR
Press Volume button to select BRI station and press Right Soft button.
5) Dial BRI station number.(e.g., 729)
OR
Press Volume button to select BRI station and press Right Soft button.
[729] BRI-STN
CHANNEL ANY:YES
OR
Press Volume button to select BRI station and
press Right Soft button.
OR
Press Volume button to select option item and
press Right Soft button.
8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[729] BRI-STN
CHANNEL ANY:YES
[729] BRI-STN
POWER FEED :NO
[729] BRI-STN
POWER FEED :YES
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RELATED ITEMS
MMC 323
MMC 405
MMC 418
MMC 421
MMC 423
MMC 714
CALLING PARTY NUMBER
TRUNK CO TEL NUMBER
BRI & PRI CARD RESTART
MSN DIGIT
S/T MODE
DID NAME AND NUMBER TRANSLATION
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[420] PRI OPTIONS
This MMC allows the technician to program a PRI trunk card.
No Option Description
0 CHANNEL ANY When this option is set to YES, the system will place calls on any free channel of that PRI if the channel chosen by the user is busy. If set to
NO, they will receive a busy signal if they attempt to access a busy channel even if the other channel on that PRI is free.
1 PRI MODE
NORMAL
PRI access mode select.
Point to Point NORMAL. This operates like a standard telephone line with one CO number per channel and ring according to MMC 406.
DID
2 DLSEND
ENBLOCK
OVERLAP
Point to Point Direct Inward Dial. This operates in a similar manner to an analogue DID circuit with multiple CO numbers pointed to a single channel and translated within the system(MMC714) to a single device.
PRI dial sending mode select.
Digits will be collected and sent in a single block similar to a cellphone.
Digits will be sent as they are dialled by the user.
3 CLIP TABLE
4 NB TYPE
Used to select the Calling Party Number to send to the network. If
NONE, MMC405 CO TRUNK NUMBER is sent to the network; otherwise, the Calling Party Number entry in MMC 323 corresponding with the selected number is sent to the network.
Used to select the type of the Calling Party Number to send to the network.
NETWORK Network specific number
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5 NB PLAN
UNKNOWN
ISDN
DATA
TELEX
NATIONAL
Used to select the type of the Calling Party Number Plan to send to the network.
Unknown numbering plan
ISDN numbering plan(CCITT E.163-164)
Data numbering plan(CCITT X.121)
Telex numbering plan(CCITT F.69)
National standard numbering plan
PRIVATE Private numbering plan
EXTEN Local plan
6 SAME CONNID When this option is set to OFF, ISDN port is searched by CONN ID and if set to ON, searched by data channel id.
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
CONDITIONS
y y
Before setting the PRI program, the J2 jumper of the TEPRI or TEPRI2 card must be set to ‘ON’ for PRI mode.
After changing this program, run MMC 418, BRI AND PRI CARD RESTART, to apply the new setting.
DEFAULT DATA
CHANNEL ANY: YES
PRI MODE: DDI
DLSEND: OVERLAP
CLIP TABLE: NONE
NB TYPE: NATIONAL
NB PLAN: ISDN
ACTION DISPLAY
1) Press Transfer button and enter 420.
Display shows:
2) Dial first PRI trunk number in PRI card.(e.g., 730)
OR
Press Volume button to make selection and press Right Soft button.
[701] PRI OPTION
CHANNEL ANY:YES
[730] PRI OPTION
CHANNEL ANY:YES
OR
Press Volume button to select option.
4) Press Volume button to make selection.
Then press Right Soft button.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[730] PRI OPTION
PRI MODE:DDI
[730] PRI OPTION
PRI MODE:NORMAL
RELATED ITEMS
MMC 323
MMC 405
MMC 418
MMC 714
CALLING PARTY NUMBER
TRUNK CO TEL NUMBER
BRI & PRI CARD RESTART
DID NAME AND NUMBER TRANSLATION
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[421] MSN DIGIT
Provides a method of assigning an incoming MSN call to a specific station. If any entry in the MSN DIGIT TABLE matches an incoming call’s called party number, either the specific station is alerted, if it is programmed to accept the call, or the call is cleared if it is programmed to reject the call.
If the incoming called party number does not have a matching entry in the MSN table,
MMC 406 ringing destination is alerted or the call is optionally released.
You can give each MSN number to a specific station and you can select the call waiting option: when a destination is busy, the incoming call must be cleared or camped-on to the station.(which is alerted to the call)
CONDITIONS
y y
A BRI card must be installed in the system. Otherwise, the ‘NO BRI CARD’ message is displayed.
For each BRI access, two adjacent ports are assigned. You need only change the value for one of the two ports; the value for the other port will be changed automatically.
DEFAULT DATA
1-6: NONE
CW: YES
OPT: ACCEPT
ACTION DISPLAY
1) Press Transfer button and enter 421.
Display shows:
2) Enter trunk number.(e.g., 704)
OR
Press Volume button to scroll through ISDN ports and press Right Soft button to move cursor.
3) Enter the location 1-8.(e.g., 4)
OR
Press Volume button to select location and press
Right Soft button to move cursor.
4) Enter digits to be translated(e.g., 4603881) via dial keypad and press Right Soft button to move
to the destination selection.(Max. Digit is 12)
[701] MSN DGT (1)
DGT:
[704] MSN DGT (1)
DGT:
[704] MSN DGT (4)
DGT:
[704] MSN DGT (4)
DGT:4603881
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5) Enter destinations for the six ring plans via the dial keypad.(e.g., 204 for ring plan 1)
OR
Press Volume button to make selection and press Right Soft button.
6) Enter 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press Right Soft button.
7) Enter 1 for ACCEPT or 0 for REJECT.
OR
Press Volume button to make selection and press Right Soft button.
8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 423 S/T MODE
[422] TRUNK COS
[704] MSN DGT (4)
1:204 2:NONE
[704] MSN DGT (4)
CW:NO OPT:ACEPT
[704] MSN DGT (4)
CW:NO OPT:ACEPT
Used to assign a class of service to each trunk for each of the six ring plans available.
There are 30 different classes of service that are defined in MMC 701, Assign COS Contents. Classes of service are numbered 01-30. Trunk COS applies on Tandem connections.
DEFAULT DATA
ALL RING PLANS: COS 01
ACTION DISPLAY
1) Press Transfer button and enter 422.
Display shows first trunk:
[701] TRK COS
1:01 2:01 3:01
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2) Dial trunk number.(e.g., 705)
OR
Use Volume button to scroll through trunks.
Press Right Soft button to advance to step 3.
OR
Use Volume button to scroll through trunks and press Left Soft button to advance to step 4.
OR
Select all trunks.
3) Enter ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of service and press Right Soft button to advance to step 4.
OR
Use Volume button to scroll through classes of service and press Left Soft button to return to step 2.
4) Enter the next ring plan class of service.(e.g., 05)
OR
Use Volume button to scroll through classes of service and press Right Soft button to return to step 2.
OR
Use Volume button to scroll through classes of service and press Left Soft button to return to the previous step.
5) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next
MMC.
RELATED ITEMS
MMC 701 ASSIGN COS CONTENTS
[705] TRK COS
1:01 2:01 3:01
[ALL] TRK COS
1:01 2:01 3:01
[705] TRK COS
1:05 2:01 3:01
[705] TRK COS
1:05 2:05 03:01
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[423] S/T MODE
Allows the technician to select whether a BRI circuit is a station port or a trunk port.
No
0
1
Type
TRUNK
STATION
Description
The BRI trunk port used for ISDN trunk.
The BRI trunk port used for ISDN phone.
CONDITIONS
The BRI card must be installed in the system, otherwise the message ‘NO BRI CARD’ is displayed.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 423.
Display shows first BRI:
2) Dial trunk number.(e.g., 727)
OR
Use Volume button to scroll through BRI numbers and press Right Soft button to move cursor.
OR
Select all.
3) Enter circuit type.(e.g., station).
OR
Press Volume button to select option and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 424
MMC 418
MMC 419
MMC 421
BRI S0 MAPPING
BRI AND PRI CARD RESTART
BRI OPTIONS
MSN DIGIT
[725] S/T MODE
TRUNK
[727] S/T MODE
TRUNK
[ALL] S/T MODE
TRUNK
[727] S/T MODE
STATION
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[424] BRI S0 MAPPING
This MMC assigns an ISDN terminal number to a BRI station port.
CONDITIONS
This function can be used only when the BRI card or BRM is installed in the system.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 424.
Display shows first terminal number:
2) Dial terminal number.
OR
Press Volume button to make selection of terminal numbers and press Right Soft button to advance cursor.
3) Dial BRI port number.
OR
Use Volume button to scroll through ports and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[8701]S0 MAPPING
NONE
[8704]S0 MAPPING
NONE
[8704]S0 MAPPING
712
RELATED ITEMS
MMC 419
MMC 423
BRI OPTIONS
S/T MODE
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[425] CID TRUNKS
This MMC assigns a TRUNK number to a CID TRUNK.
CONDITIONS
This function can be used only when the TRM or trunk card is installed in the system.
DEFAULT DATA
NORMAL TRUNK
ACTION DISPLAY
1) Press Transfer button and enter 425.
Display shows first terminal number:
OR
Press Volume button to make selection of trunk numbers and press Right Soft button to advance cursor.
OR
Select all.
3) Enter trunk type.(e.g., CID TRUNK).
OR
Press Volume button to select option and
Press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701]CID TRUNKS
NORMAL TRUNK
[702]CID TRUNKS
NORMAL TRUNK
[ALL] CID TRUNKS
NORMAL TRUNK
[ALL] CID TRUNKS
CID TRUNK
RELATED ITEMS
Samsung Business Communications
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[426] TRUNK GAIN CONTROL
Allows loss levels to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmission level adjustment of the trunk to the station. ‘RX’ is the receiving level adjustment of the station to the trunk.
There are four types of adjustment:
No Trunk Gain
0 +0.0
1 +1.9
2 -6.0
-2.5 3
DEFAULT DATA
TX: +0.0
RX: +0.0
Description
Up 1.9 dB
Down 6.0 dB
Down 2.5 dB
ACTION DISPLAY
1) Press Transfer button and enter 426.
Display shows:
2) Enter desired trunk number.(e.g., 705) via the dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
OR
Select all.
3) Press Volume button to make selection and press Right Soft button to move cursor.
4) Press Volume button to make selection and press Right Soft button to move cursor and
return to step 1.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRUNK GAIN
RX:+0.0 TX:+0.0
[705] TRUNK GAIN
RX:+0.0 TX:+0.0
[ALL] TRUNK GAIN
RX:+0.0 TX:+0.0
[705] TRUNK GAIN
RX:+0.0 TX:+0.0
[701] TRUNK GAIN
RX:+0.0 TX:-2.5
RELATED ITEMS
NONE
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[428] ASSIGN TRUNK/TRUNK USE
This MMC is used to allow or restrict trunks from making outgoing calls to other trunks within the same system. By default(DIAL=YES) all trunks can use other trunks. To prevent use, select NO.
DEFAULT DATA
DIAL: YES
ACTION DISPLAY
1) Press Transfer button and enter 428.
Display shows:
2) Dial the trunk use group number.(e.g., 305)
OR
Press Volume button to selection and press
Right Soft button.
OR
Select all trunk use groups.
3) Dial the trunk use group number.(e.g., 304)
OR
Press Volume button to selection and press Right
Soft button.
4) Dial 1 for YES or 0 for NO.
OR
Press Volume button to select YES/NO and press Right Soft button to move cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(301) USE (301)
DIAL:YES
(305) USE (301)
DIAL:YES
(ALL) USE (301)
DIAL:YES
(305) USE (304)
DIAL:YES
(305) USE (304)
DIAL:NO
RELATED ITEMS
MMC 614 STATION/TRUNK USE GROUP
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[432] SET H-TRK
This MMC is used to select the type of signalling for each H- trunk. There are three operation types available.(E & M, DID, R/D)
DEFAULT DATA
E & M
ACTION DISPLAY
1) Press Transfer button and enter 432.
Display shows:
2) Enter desired trunk number.(e.g., 705)
OR
Press Volume button to make selection.
Press Right Soft button to move cursor.
OR
Select all trunks.
3) Press Volume button to select trunk type and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
[701] SET H-TRK
E&M
[705] SET H-TRK
E&M
[ALL] SET H-TRK
E&M
[705] SET H-TRK
DID
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[433] COST RATE
In this MMC, the TRUNK COST RATE flags are entered for each trunk. DIAL PLANs are defined in MMC 746(Costing Dial Plan). RATE CALCULATION TABLES are defined in
MMC 749. Each trunk may be defined with up to eight cost rates. Enter one or more of the eight COST RATES per trunk. If an entry is left blank, no call costing will be calculated for that particular DIAL PLAN.
Call type 8 is fixed for incoming calls. Select cost rate type 8 only if you want incoming call costing for a trunk.
DEFAULT DATA
ALL TRUNKS/ALL DIAL PLANS: ALL COST RATES ASSIGNED
ACTION DISPLAY
1) Press Transfer button and enter 433.
Display shows trunk number and Cost Rate
[701] :12345678
CR :11111111
2) Dial trunk number.(e.g., 705)
OR
Press Volume button to select trunk and press Right
Soft button to move cursor.
OR
Select all.
3) Press Volume button to move cursor along the line until the cursor is under the Cost Rate number.(e.g., 2)
Enter 1 for YES or 0 for NO and press Right Soft button to return to step 1.
OR
4) Press Transfer button to save and exit.
RELATED ITEMS
MMC 746
MMC 747
COSTING DIAL PLAN
RATE CALCULATION TABLE
[705] :12345678
CR :11111111
[701] :12345678
CR :10111111
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[434] CONNECTION STATUS
This read-only MMC will confirm the connection status of stations or trunks. Display status displays the status of a station or trunk at the time requested. If a conference is in progress with the selected trunk or station, the display will show one of the conference parties and an arrow(Æ). The technician or system administrator can then display the other parties in the conference. If a station or trunk is in an idle state, the display will show
‘IDLE’. If the station or trunk selected is not a valid selection, the display will show ‘IN-
VALID DATA’. If the station or trunk is made busy by the CPU, the display will show
‘MADE BUSY’. If the station is in busy state with no other connection, the display will show ‘BUSY’ only.
DEFAULT DATA
NONE
ACTION DISPLAY
Display trunk connection status
1) Press Transfer button and enter 434.
2) Enter station or trunk number.
Display show connection status:
3) Enter another station or trunk.
OR
Press Transfer button to exit.
Display station connection status
1) Press Transfer button and enter 434.
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
702 227
DISPLAY STATUS
702 227
2) Enter station or trunk number.
Display show connection status.
3) Enter another station or trunk.
OR
Press Transfer button to exit.
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
235 715
DISPLAY STATUS
235 715
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Display trunk status in conference
1) Press Transfer button and enter 434.
2) Enter station or trunk number.
Display shows connection status:
3) Press Right Soft button to display the next station or trunks involved.
4) Enter another station or trunk.
OR
Press Transfer button to exit.
Display status no connection
1) Press Transfer button and enter 434.
2) Enter station or trunk number.
Display show connection status.
3) Enter another station or trunk.
OR
Press Transfer button to exit.
Display status no connection
1) Press Transfer button and enter 434.
2) Enter invalid station or trunk number.
Display show INVALID DATA:
3) Enter another station or trunk.
OR
Press Transfer button to exit.
OfficeServ 7100 Call Server Programming Guide
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
702 227 ,215
Æ
DISPLAY STATUS
702 216
Æ
DISPLAY STATUS
216 702 ,227
Æ
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
702 NONE
DISPLAY STATUS
702 NONE
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
INVALID DATA
DISPLAY STATUS
201 IDLE
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Display connection status with invalid trunk or station number
1) Press Transfer button and enter 434.
2) Enter invalid station or trunk number
Display show INVALID DATA:
3) Enter another station or trunk.
OR
Press Transfer button to exit.
Display connection status with trunk or station number in maintenance busy
1) Press Transfer button and enter 434.
2) Enter station or trunk number.
Display show connection status:
3) Enter another station or trunk.
OR
Press Transfer button to exit.
RELATED ITEMS
MMC 108
MMC 409
STATION STATUS
TRUNK STATUS READ
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
INVALID DATA
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
201 IDLE
DISPLAY STATUS
725 MADE BUSY
DISPLAY STATUS
725 MADE BUSY
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[436] TRUNK TMC GAIN
Allows loss levels of TMC for analogue trunks to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmission level adjustment of the trunk to the station. ‘RX’ is the receiving level adjustment of the station to the trunk.
DEFAULT DATA
TX: +0 dB
RX: +0 dB
ACTION DISPLAY
1) Press Transfer button and enter 436.
Display shows:
2) Enter desired trunk number.(e.g., 705) via the dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
OR
Select all.
3) Press Volume button to make selection and press Right Soft button to move cursor.
4) Press Volume button to make selection and press Right Soft button to move cursor and
return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TMC GAIN
RX:+0 dB TX:+0 dB
[705] TMC GAIN
RX:+0 dB TX:+0 dB
[ALL] TMC GAIN
RX:+0 dB TX:+0 dB
[705] TMC GAIN
RX:+0 dB TX:+0 dB
[701] TMC GAIN
RX:+0 dB TX:-2 dB
RELATED ITEMS
NONE
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[437] 16TRK GAIN CONTROL
Allows gain levels to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmission level adjustment of the trunk to the station. ‘RX’ is the receiving level adjustment of the station to the trunk.
CONDITIONS
This function can be used only when the TRM or trunk card is installed in the system.
DEFAULT DATA
TX: 3
RX: 3
ACTION DISPLAY
1) Press Transfer button and enter 437.
Display shows:
2) Enter desired trunk number.(e.g., 705) via the dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
OR
Select all.
3) Press Volume button to select trunk type (1~4) and press Right Soft button to move cursor. (e.g. 4)
4) Press Volume button to select RX value(1~6) and press Right Soft button to move cursor (e.g. 1)
5) Press Volume button to select TX value(1~6) and press Right Soft button to move cursor (e.g. 5)
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] TRK TYPE:3
RX:3 TX:3
[701] TRK TYPE:3
RX:3 TX:3
[ALL] TRK TYPE:3
RX:3 TX:3
[ALL] TRK TYPE:4
RX:3 TX:3
[ALL] TRK TYPE:4
RX:1 TX:3
[ALL] TRK TYPE:4
RX:1 TX:5
RELATED ITEMS
NONE
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[500] SYSTEM-WIDE COUNTERS
Used to set the values of the system counters. The counters are listed below with a brief description of each.
No Counter
CNTER
COUNTER
2 DISA CALL CNTER
3 DISA LOCK CNTER
COUNTER
ALARM
6 UCDS AUDIO ALARM
7 UCD CS LEVEL 1
8 UCD CS LEVEL 2
Default
5
5
99
3
99
0
0
0
0
Description
The number of times that an alarm reminder will ring a station before cancelling. RANGE = 1-99.
The number of times the system will redial an outside number after the auto redial feature has been activated. RANGE = 1-99.
Sets the maximum number of intercom calls that can be made after accessing a DISA line.
RANGE = 1-99.
Number of attempts the system will allow to incorrectly access a DISA line before locking out the
DISA line. RANGE = -99
Number of times the system will allow a user to signal New Call on a Trunk line during one call.
RANGE = 1-99.
Used to set the Visual alarm threshold. It is triggered when the number of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.
Used to set the Audio alarm threshold. It is triggered when the number of calls waiting to be answered in the UCD group reaches this value.
RANGE = 0-25.
Provides call wait indication level 1 if number of calls waiting to be answered in UCD group reaches this value. RANGE = 0-25.
Provides call wait indication level 2 if number of calls waiting to be answered in UCD group reaches this value. RANGE = 0-25.
DEFAULT DATA
SEE DESCRIPTION
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ACTION DISPLAY
1) Press Transfer button and enter 500.
Display shows:
2) Enter number from above list.(e.g., 6)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter in new value via dial keypad.
If entry is valid, system will return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
ALARM REM.CNTER
05
Æ
UCDS AUDIO ALARM
00
Æ
UCDS AUDIO ALARM
00
Æ02
RELATED ITEMS
NONE
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[501] SYSTEM TIMERS
Allows the technician to adjust individual timers as necessary.
TIMER TABLE
Timer Name
ALARM TIME
ALERT TONE TIME
ALM REM.INTERVAL
ALM REM RING OFF
ATT. RECALL TIME
AUTO REDIAL INT.
AUTO REDIAL RLS.
BOOTH TIME OUT
(Hotel application only)
CALLBACK NO ANS
CAMP ON RECALL
CID MSG RECEIVE
CLI DISPLAY TIME
CO CLEAR TIME
Default Range Unit Description
100 0-2500 MIN This is the time the system alarm key will start ringing after the alarm key has been silenced.
1000 100-2500
MSEC
This timer sets the duration of the attention tone preceding a call to a phone in the Voice
Announce or Auto Answer mode. This tone will also precede a forced Auto Answer call.
25 1-250 SEC This timer controls the time between ring attempts at a station when alarm reminder is set.
10 1-25 SEC This timer controls the length of the ring cycle duration when an alarm reminder is set at a station.
30 0-250 SEC This controls how long a transfer recall will ring at a station before recalling the operator.
30 1-250 SEC This timer controls the time between attempts after RETRY dialling is set on a station.
45 1-250 SEC This timer controls the duration of a Ring No
Answer condition on a retry number dialled before the auto redial is automatically cancelled.
005 0-250 MIN Controls the time for which a booth phone is enabled.
30 1-250 SEC This timer controls the time before the callback is automatically cancelled when a callback detects Ring No Answer.
30 0-250 SEC This timer controls the time a camped-on call will stay at a destination before recalling to the transferring station.
6 1-25 SEC
5 1-25 SEC
The amount of time that the system will allow a valid message from the analogue CID trunk.
The amount of time that the Caller ID information remains on the phone’s display.
30 0-250 SEC The length of time a Direct Trunk Select key remains busy after cleardown.
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Timer Name
CO CONFIRM TIME
CO-CO DISCONNECT
CONFIRM TONE TM
CRD TONE INT TM
DIAL PASS TIME
DISA DISCONNECT
DISA LOCK OUT TM
DISA NOANS DISC.
DISA PASS CHECK
DISA NO ACTION
DISPLAY DELAY TM
DOOR LOCK RELES.
DOOR RING DETECT
DOOR RING OFF TM
E-HOLD RECALL TM
Default Range Unit Description
3 0-250 MIN According to MMC 314 CO CONFIRM type, the outgoing call will be disconnected after this timer expires or the outgoing caller will hear the confirm tone.
20 1-250 MIN This timer monitors the duration of an unsupervised conference; when it expires, both trunks are disconnected.
1000 100-2500
MSEC
The tone heard when a feature is activated or deactivated.
30 0-250 SEC This is the call record tone interval time. An entry other than zero will cause a tone to be heard by all the parties in a recorded conversation. The range for the tone is 001(every second) to 255
(every 255 seconds). A value of 000 means no tone. Requires an SVMi card.
3 0-25 SEC This timer monitors the time before connecting the transmit of the phone to the trunk side of an outgoing call.
30 1-250 MIN This timer controls the maximum duration of a
DISA call.
30 1-250 MIN This timer controls how long a DISA call is not allowed to be made after the DISA error counter has expired(MMC 500).
30 0-250 SEC This timer determines when a DISA call is disconnected by force when a called party does not answer.
30 1-250 MIN This timer defines the period before the system clears the incorrect passcode counter.
10 0-250 SEC This timer controls how long a DISA line will wait for further action from the caller.
2 1-250 SEC This timer controls how long a display is shown in the LCD and how long error tone is heard.
500 100-2500
MSEC
50 10-250
MSEC
This timer controls how long the door lock relay will be activated.
This timer controls the time before a call is answered by the door phone.
30 1-250 SEC This timer controls the duration of ringing at the door ring destination before automatically cancelling.
45 0-250 SEC This timer controls how long a call is held exclusively at a station before recalling.
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Timer Name
FIRST DIGIT TIME
HOK FLASH MAX TM
HOK FLASH MIN TM
HOOK OFF TIME
HOOK ON TIME
INQUIRY RELEASE
INTER DIGIT TIME
ISDN INT DGT TM
KMMC LOCK OUT TM
LCR ADVANCE TIME
LCR INTER DIGIT
LONG KEY DETECT
LONG KEY REPEAT
MCL DELAY TIME
Default Range Unit Description
10 1-250 SEC This timer controls how long the system will wait for dialling to begin before dropping the dial tone and returning the you to error tone.
120 20-2500
MSEC
This timer monitors the duration of a hook- switch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce LONGEST duration.
80 20-2500
MSEC
100
200
20-2500
MSEC
20-2500
MSEC
This timer monitors the duration of a hookswitch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce SHORTEST duration.
This timer controls the time before dial tone is sent to a single line station.
This timer sets the minimum amount of time that the system will recognize as an SLT hang up.
30 1-250 SEC This timer monitors the duration of the interaction of the Soft button to determine when to return the LCD back to a normal status. This timer affects only display phones.
10 1-250 SEC This timer controls the grace period between dialling valid digits before dropping the call and returning you back to error tone.
7 1-15 SEC This timer controls the grace period between dialling valid digits and the end of the dialling string on an ISDN call.
30 10-50 SEC This timer controls the grace period between programming actions while in a programming session. The timer automatically returns the system to secure programming status.
5 1-250 SEC This timer controls the time before selecting the next allowable route when a station is allowed to route advance.
5 1-250 SEC This timer controls the grace period between dialling valid digits before accessing a trunk.
600 0-2500
MSEC
This timer controls the time a key must be held down before the key press is repeated.
300 0-2500
MSEC
4 0-9 SEC
This timer controls the time between repeated digits on a long key press.
This timer controls the time when the system should start transmitting Authorisation Code after sending MCL access code(Cable& Wireless 131 access). Available in UK only.
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Timer Name
MS LED ON TIME
OFF HOOK RING INT
OHVA ANSWER TIME
PAGE TIME OUT
PAGE TONE TIME
PARK RECALL TIME
AP-MMC LOCK TIME
PERI UCD REPORT
POWER DOWN TIME
RECALL
DISCONNECT
RECALL WAIT TIME
ROUTE OPTIMISE
SMDR START /DP
SMDR START /DTMF
SYS HOLD RECALL
(continued)
Default Range Unit Description
5 1-10 SEC This timer controls the duration a Manual Signalling key will remain on after use.
15 1-250 SEC This timer controls the time between ring bursts to a user who has a camped-on call.
10 1-250 SEC This timer controls the time allowed to answer an OHVA call before automatic rejection.
20 1-250 SEC This timer controls the duration of a page announcement.
500 100-2500
MSEC
This timer controls the duration of tone burst heard over the page prior to the page announcement.
45 0-250 SEC This timer controls how long a call is parked before recalling to the call park originator.
5 1-60 MIN This timer monitors the PCMMC activity, drops the link if no action is created by
PCMMC and returns the system back to secure program status.
5 3-99 SEC
2000 500-9900
MSEC
This timer determines the interval between periodic UCD reports provided to an SIO port.
This timer monitors the power to the ROM pack to begin shutdown status.
2 1-250 MIN This is the time an attendant recall will ring before being disconnected.
15 0-250 SEC This is the time any recall(hold or transfer) continues to recall at your station before it recalls to the operator.
5 0-250 SEC When a call is made via Q-SIG signalling, route optimization is activated after this time.
30 1-250 SEC This grace period timer starts SMDR recording for rotary dialing.
15 1-250 SEC This grace period timer starts SMDR recording for touchtone dialling. This timer also controls the LCD duration timer on the phones. The duration time displayed and the SMDR time duration will be the same.
45 0-250 SEC This timer determines the time calls can be left on hold before recalling to the holding station. This is a system-wide timer. Setting the timer to 000 means that no recalling will take place.
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(continued)
Timer Name
TRANSFER RECALL
TRK AUTOMOH DISC
TSW CONN. DELAY
UCDS AUDIO ALARM
UCDS VISUAL ALARM
VOIP RE-ROUTE TM
Default Range Unit Description
20 0-250 SEC This timer determines how long transferred calls ring before recalling. This is a systemwide timer.
60 1-250 SEC When set to ON, incoming trunk calls are connected to MOH automatically after the
DISA ANSWR timer(MMC 503) expires. In this case the caller hears MOH. If the TRK
AUTOMOH DISC timer expires before the call is answered, the call is disconnected.
0 0-10 SEC When an incoming trunk makes an outgoing call to another trunk, the system connects the voice path after this time.
0 0-990 SEC When an SVMi-20 card is installed and the digital
UCD package enabled, this counter determines the maximum number of seconds a call has been waiting at the UCD group before the UCD group’s SUPV key begins to flash along with an audio alarm. For more UCD alarm conditions, see MMC 500.
0 0-250 SEC When an SVMi-20 card is installed and the digital UCD package enabled, this counter determines the maximum number of seconds a call at the UCD group before the UCD group’s SUPV key begins to flash as an alarm. For more UCD alarm conditions, see
MMC 500.
15 0-25 SEC If an outgoing call made via a VoIP trunk does not receive an acknowledgement message from the called party within this time, the call is treated as failed.
When timers value is ‘0’
Some timers are disabled when their value is set to ‘0’.
DEFAULT DATA
SEE DESCRIPTION
SOME TIMERS DEPEND ON COUNTRY
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ACTION DISPLAY
1) Press Transfer button and enter 501.
Display shows first timer value:
2) Press Volume button to select timer and press
Right Soft button to move cursor.
3) Enter new value using keypad; if valid, system returns to step 2 with new value.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
AA INT DGT TIME
05 SEC
Æ
KMMC LOCK OUT TM
060 SEC
Æ
KMMC LOCK OUT TM
060 SEC
Æ250
RELATED ITEMS
NONE
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[502] STATION-WIDE TIMERS
Allows certain station timer values to be changed on a per-station basis or for all stations.
No Item Description
0 NO ANS FWD This timer controls how long the station will ring before Forward on No
Answer takes place.(1-250 sec)
1 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an external VMS system port. This can be used when a VMS system fails to recognise the default DTMF digit duration being transmitted from the
SLT port.(100-9900 ms)
2 F-DGT DELY This timer will be valuable for the system administrator to insert a suitable delay before generating DTMF digits for In-Band integration.(100-
9900 ms)
3 OFFHK SEL. This timer controls the grace period before placing an internal/external call as programmed in MMC 306.(0-250 sec)
4 EFWD DELAY This timer controls the External Call Forward feature which will allow a station to ring before the call is placed on external call forwarding.
(1-250 sec)
5 CC RNG DLY If a station does not answer an incoming call within this time, other stations with a CC key for that station will ring.
CONDITIONS
NONE
DEFAULT DATA
NO ANS FWD: 015 SEC
DTMF DUR: 100 MSEC
F-DGT DELY: 600 MSEC
OFFHK SEL: 008 SEC
EFWD DELAY: 010 SEC
CC RNG DLY: 010 SEC
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ACTION DISPLAY
1) Press Transfer button and enter 502.
Display shows:
2) Dial station number.(e.g., 205)
OR
Press Volume button to select station and press Right Soft button.
OR
Select all stations and press Right Soft button.
[201] NO ANS FWD
015 SEC
Æ
[205] NO ANS FWD
015 SEC
Æ_
3) Enter new value(must be three digits) via dial keypad.(e.g., 020)
System will return to step 2.
4) Dial timer number from above list.(e.g., 1)
OR
Press Volume button to select and press
Right Soft button to move cursor.
5) Enter new timer value.(must be four digits, e.g.,
0200)
System returns to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[ALL] NO ANS FWD
015 SEC
Æ_
[205] NO ANS FWD
015 SEC
Æ020
[205] DTMF DUR.
0100 MS
Æ_
[205] DTMP DUR.
0100 MS
Æ0200
RELATED ITEMS
MMC 102
MMC 306
CALL FORWARD
HOT LINE/OFF HOOK SELECTION
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[503] TRUNK-WIDE TIMERS
Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks.
No
00
01
02
03
04
05
06
07
08
09
10
11
12
Item Description
ANS.BAK TM ANSWER BACK TIME. This timer is used for certain types of E & M signalling and does not affect normal
CO lines.
CLEARING This timer ensures that a call is fully disconnected at the CO by preventing CO access outgoing or receiving incoming ring between a disconnect and the expiration of this timer.
CO SUPV TM CO SUPERVISION TIME. this is the minimum length of loop open disconnect received from the
CO that will be seen as a valid hang up on the system.
DTMF DUR. DTMF DURATION. This is the length of the DTMF digits that will be sent to the CO on this line.
F-DGT DELY First-DIGIT DELAY. This is the length of time the system will wait for CO line conditions to stabilize after seizure before sending DTMF digits.
FLASH TIME This is the duration of the momentary open sent on a circuit when FLASH key is pressed.
NO RING TM This is the length of time the system will wait after detecting a ring burst on a line before deciding the call has disconnected.
PAUSE TIME This is the length of time the system will wait before sending the next digit for a pause in a speed dial bin.
PRS DET TM This means the duration of PRS signal pulse. If the
PRS signal is reversed when opposite party is answered and maintain the status before the opposite party disconnect the call, the PRS DET TM must be set to 0.
RNG DET TM RING DETECT TIME. This is the minimum length of ring signal the system will regard as a valid ring.
WINK TIME This is the duration of the acknowledgment signal that the system will send on an E&M circuit
MF/DP INT This is the interval between sending digit. In case of
DTMF signal, over the 500ms will be serviced as
100 ms.
MFR DLY TM This is a delay time to allocate the MFR after incoming trunk is detected. This is to prevent the wrong detection of DTMF signal by noise.
Range
0-2500 MSEC
100-9900 MSEC
10-2500 MSEC
100-9900 MSEC
100-9900 MSEC
20-2500 MSEC
1-25 SEC
1-25 SEC
0-2500 MSEC
10-2500 MSEC
100-300 MSEC
100-9900 MSEC
0-25 SEC
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No Item Description
13
14
DISA ANSWR This is a delay time to answer the DISA trunk call or to answer the trunk when TRK AUTO ANSWER is set to ON(MMC400).
CONN DELAY This is the delay time to connect a voice path when users make outgoing calls via a loop trunk. This is to prevent users hearing noise when the loop trunk is seized.
DEFAULT DATA
ANS.BAK TM: 0600 MSEC
CLEARING: 2000 MSEC
CO SUPV TM: 0400 MSEC
DTMF DUR.: 0100 MSEC
F-DGT DELY: 0600 MSEC
FLASH TIME: 0090 MSEC
NO RING TM: 04 SEC
PAUSE TIME: 03 SEC
PRS DET TM: 0000 MSEC
RNG DET TM: 0300 MSEC
WINK TIME: 200 MSEC
MF/DP INT: 0800 MSEC
MFR DLY TIME: 00 SEC
DISA ANSWR: 01 SEC
CONN DELAY: 0000 MSEC
Range
0-9 SEC
0-2500 MSEC
ACTION DISPLAY
1) Press Transfer button and enter 503.
Display shows:
2) Dial trunk number.(e.g., 704)
OR
Press Volume button to select trunk and press
Right Soft button to move cursor.
OR
Select all trunks.
3) Dial timer number from the list.
OR
Press Volume button to select timer and press
Right Soft button to move cursor.
4) Enter new timer value.(must be four digits, e.g., 0200)
System returns to step 2.
[701] ANS.BAK TM
0600 MS
Æ
[704] ANS.BAK TM
0600 MS
Æ
[ALL] ANS.BAK TM
0600 MS
Æ_
[704] DTMF DUR.
0100 MS
Æ_
[704] DTMF DUR.
0100 MS
Æ 0200
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5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
OfficeServ 7100 Call Server Programming Guide
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[504] PULSE MAKE/BREAK RATIO
Allows the ability to change the value of pulses per second and the duration of the make/break time. This will only affect rotary dial trunks.
No
0
1
Item
MAKE/BREAK RATIO
PULSE PER SECOND
Description
Make/Break ratio of dial pulse(01-99)
Number of dial pulses per second(10 or 20)
DEFAULT DATA
MAKE/BREAK: 33 MAKE
PULSES PER SECOND: 10 PPS
ACTION DISPLAY
1) Press Transfer button and enter 504.
Display shows:
2) Dial 0 or 1 for option.
OR
Press Volume button for selection and press
Right Soft button to move cursor.
3) Dial new value.
System returns to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
MAKE/BREAK RATIO
33 MAKE
Æ
PULSE PER SECOND
10 PPS
Æ_
PULSE PER SECOND
10 PPS
Æ 20
RELATED ITEMS
MMC 402 TRUNK DIAL TYPE
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[505] ASSIGN DATE AND TIME
Allows the system date and time to be set. This will set the system-wide clock.
Type Description Range
YY Year 00-99
MM Month 01-12
DD Date 01-31
W Day 0-6(0: SUN, 1: MON, 2: TUE, 3: WED, 4: THU, 5: FRI, 6: SAT)
HH Hour 00-23
MM Minute 00-59
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 505.
Display shows:
2) Enter new time and date using above table.
System returns to step 2.
3) Verify time and date.
Re-enter if necessary.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
OLD:0111095:0901
NEW:YYMMDDW:HHMM
OLD:0111095:0901
NEW:0111121:1445
OLD:0111121:1445
NEW:YYMMDDW:HHMM
RELATED ITEMS
MMC 861 SYSTEM OPTIONS(AUTO UPDATE TIME)
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[506] TONE CADENCE
Provides the ability to customize the tone cadence on a system-wide basis. The system provides 11 types of tone and three types of tone provided from Central Office or a PBX system can be detected.
When changing the MMC [506]
MMC [506] should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
No Item Description
00 BUSY TONE The called station is busy.
01 CONFM/BARGE A feature has been successfully activated/cleared or a Barge-In with
Tone has been performed.
02 DIAL TONE The system is ready to interpret key presses/dialled digits.
03 DND/NO MORE The called station is in DND or has no free CALL buttons.
04 ERROR TONE An error has been made.
05 HOLD/CAMPON This is the system generated hold tone.
06 MSGWAT TONE This is the tone heard at an SLT with a message waiting.
07 RGBACK TONE The called station is ringing.
08 RING TONE
09 TRANSFER
TONE
This is the tone heard from a ROP device or Loud Bell when these devices are called.
This is the tone heard when the transfer button is pressed or an SLT hook flashes.
10 DID RNGBACK This is the tone heard by the outside party when they dial a DID number.
11 CO BUSY This is used to detect the busy tone provided from Central Office or a PBX system.
12 CO RINGBACK This is used to detect the ring back tone provided from Central Office or
PBX system.
13 CO DIAL This is used to detect the dial tone provided from Central Office or PBX system.
DEFAULT DATA
(unit: milliseconds)
TONE
BUSY TONE
CONFIRM/BARGE-IN
DIAL TONE
ON
500
200
OFF ON
500
200
CONTINUOUS
500
200
OFF
500
5000
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TONE
DND/NO MORE TONE
ERROR TONE
HOLD/CAMP-ON TONE
RING BACK TONE
ON
250
500
500
OFF
250
500
3500
ON
250
500
500
(unit: milliseconds)
OFF
250
500
3500
400 200 400 2000
1000 3000 1000 3000
100 100 100 100 TRANSFER TONE
CO BUSY TONE
CO RINGBACK TONE
CO DIAL TONE
350
400
350
200
CONTINUOUS
350
400
ACTION DISPLAY
350
2000
1) Press Transfer button and enter 506.
Display shows:
2) Dial tone number from above list.(00-13, e.g., 09)
OR
Press Volume button to select tone, press Left Soft button and advance to step 3.
BUSY TONE
INTERRUPT TONE
TRANSFER TONE
INTERRUPT TONE
3) Dial tone option 0 for CONTINUOUS or 1 for IN-
TERRUPT.
OR
Press Volume button to select tone control and press
Right Soft button to advance step 4.
OR
Press Left Soft button to return to step 2.
4) Dial new value for interrupt times.
(must be four digits)
Press Right Soft button advances cursor and press Left Soft button retreats cursor.
If valid entry, system returns to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
TRANSFER TONE
INTERRUPT TONE
TRANSFER TONE:0100
9900 0100 9900
RELATED ITEMS
NONE
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[507] ASSIGN RING PLAN TIME
Use this MMC to program Ring Plans time settings. Ring Plans provide six separate ringing destinations based on day of the week and time of day. The start time within a plan is the time the system will switch from one ringing destination to the next. The end time is the time the system will switch from that plan to the previous plan.
An RPO(Ring Plan Override) button is not needed as the system will switch automatically; however, it is helpful to have a dedicated button so the status can be manually changed if needed. If a ring plan has no time entry the ring plan defaults to ring plan 1. The ring plans correlate with all MMCs that program ring or termination destinations and station and trunk COS.
The following example may be useful when assigning ring plan times:
RING PLAN Start Time End Time
(MON: 1)
(MON: 2)
(MON: 3)
(MON: 4)
(MON: 5)
(MON: 6)
ST: 0000
ST: 0800
ST: 1000
ST: 1200
ST: 1300
ST: 1400
END: 23:59
END: 2200
END: 2000
END: 1800
END: 1600
END: 1500
Using a 24-hour clock in the example above, notice that the END time is within the same
24-hour period as the START time. The system will stay in the last active Ring Plan from the previous day until the end time which is 23:59. Monday starts Ring Plan 1 at 00:00.
The system will stay in Ring Plan 1 until Ring Plan 2 starts(08:00) and will stay in Ring
Plan 2 until Ring Plan 3 starts(10:00), and so on. As each ring Plan start it will override the previous Ring Plan.
If a Ring Plan expires and there are no additional Ring Plans set, the system will default to the Ring Plan with a time that extends past the expired Ring Plan time.
CONDITIONS
y y y
When using a Samsung built-in Voice Mail card that only has day/night mode, the day/night must be set for each RING PLAN in MMC 758, VM DAY/NIGHT.
Ring Plans must be programmed in sequence.(RP 1, 2, 3, 4, etc.) A Ring Plan cannot be omitted.(i.e. you cannot program RP 1, 2, 5, etc.)
A higher numbered Ring Plan cannot have a START time which begins before a lower numbered Ring Plan.
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Ring Plan 1
Ring Plan 1 is the default Ring Plan for each day. If no Ring Plan destination is entered, the operator group is the default destination.
DEFAULT DATA
START: NONE
END: NONE
ACTION DISPLAY
1) Press Transfer button and enter 507.
Display shows:
2) Dial day number.(0-6, e.g., 3 for Weds)
OR
Press Volume button to select day.
Press Right Soft button to advance cursor to step 3.
3) Dial ring plan number.(1-6, e.g., 2)
OR
Press Volume button to select day.
Press Right Soft button to advance cursor to step 4.
4) Dial start time.(e.g., 1030)
If valid, cursor moves to end time.
Enter end time.
If valid, system returns to step 2.
Begin again.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RING PLAN (SUN:1)
ST: END:
RING PLAN (WED:1)
ST: END:
RING PLAN (WED:2)
ST:_ END:
RING PLAN (WED:1)
ST:1030 END:1800
RELATED ITEMS
MMC 722
MMC 723
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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[508] CALL COST
Set the Call Cost attributes generated by the system during a call. This information can be displayed on the phone during a call or as an SMDR record.
No
0
1
Display Description
UNIT COST PER MP When the system is installed to receive metering pulses on a C. O. outgoing call. It is used for generating total call cost by multiplying it by the number of pulses. Allows a maximum value of 9999.(Currency is PENCE or ECENTS depending on USE EURO option setting in MMC 210.)
CALL COST RATE This generates additional call cost calculated by multiplying this rate by the original call cost. Ranges from 100 to
255.
CALL COST
Changing this value when there is a call in progress may result in an inaccurate call cost. This MPD facility requires the Meter Pulse Detection version of the trunk card.
DEFAULT DATA
UNIT COST PER MP: 0200 PENCE, CALL COST RATE: 100 PERCENT
ACTION DISPLAY
1) Press Transfer button and enter 508.
Display shows:
2) Dial 0 or 1.
OR
Press Volume button to select and press Right Soft button to move cursor.
3) Enter new value.(e.g., 110)
System returns to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 110
UNIT COST PER MP
0200 PENCE
™
CALL COST RATE
100 %
™
CALL COST RATE
110 %
™
STATION ON/OFF(CALL COST OPTION)
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[510] SLI RING CADENCE
Provides the ability to customize the ring cadence for single line ports on a system-wide basis. There are five cadences available.
When changing the MMC [510]
MMC [510] should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
No
3
4
1
2
5
Item Description
STN RING
TRK RING
This is the cadence intercom calls will ring at.
This is the cadence trunk calls will ring at.
DOOR RING This is the cadence door phone calls will ring at.
ALM RING This is the cadence alarm reminder calls will ring at.
CBK RING This is the cadence callbacks will ring at.
DEFAULT DATA
(unit: milliseconds)
Item ON OFF ON OFF
ACTION DISPLAY
1) Press Transfer button and enter 510.
Display shows:
2) Dial cadence number from above list.(e.g., 3)
OR
Press Volume button to select
Press Left Soft button and advance to step 3.
3) Dial new value for interrupt times.
(must be four digits)
Press Right Soft button to advance cursor.
Press Left Soft button to retreat cursor.
If valid entry, system returns to step 2.
1:STN RING :0400
0200 0400 3000
3:DOOR RING:0400
0100 0400 2000
3:DOOR RING:0100
9900 0100 9900
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4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
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[511] MSG WAITING LAMP CADENCE
This MMC defines the cadence(flash rate) of single line telephone message waiting lamps on phones connected to systems with an MWSLI card. There are two choices for the MW lamp cadence: continuous and interrupted.
No
0
1
Item Description
INTERRUPTED The MW lamp will flash at a rate determined by the timer settings.
The shortest ‘on’ time is 100 ms and the longest ‘on’ time is
3000 ms. The timer is adjusted in 100 ms increments.
CONTINUOUS When an MWSLI port has a message, the lamp will be lit steady.
CONDITIONS
Systems with MWSLI cards only.
DEFAULT DATA
INTERRUPT LED: 1000MS-ON 1000MS-OFF
ACTION DISPLAY
1) Press Transfer button and enter 511.
Display shows:
2) Press 0 or 1 to select CADENCE.
OR
Press Volume button to make selection.
Press Right Soft button to advance step 3.
3) Dial new values for interrupt times.(four digits)
MW LAMP CADENCE
INTERRUPT LED
MW LAMP CADENCE
INTERRUPT LED
MW LAMP CADENCE
2000 2000
Press Right Soft button to move cursor back.
If valid entry, system returns to step 2.
Press Left Soft button to move cursor back.
If valid entry, system returns to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
NONE
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[512] HOLIDAY ASSIGNMENT
This MMC defines up to 60 holiday dates throughout the year. The system will override the normal ring plan for these days and remain in the ring plan associated with the holiday.
Dates are entered in a month-day format: for example, July 4th would be 0704. One ring plan applies to all holidays.
DEFAULT DATA
NO HOLIDAY ASSIGNED
FOLLOWS RING PLAN 1
ACTION DISPLAY
1) Press Transfer button and enter 512.
Display shows the Ring Plan:
2) Press Right Soft button advance cursor.
Press Volume button to select a Ring Plan.
OR
Use the dial keypad to select a Ring Plan.(e.g., 2)
3) Press Right Soft button to enter and advance cursor.
RING PLAN
FOLLOW 1
RING PLAN
FOLLOW 2
4) Press Volume button to scroll to assign Holiday and press Right Soft button to advance cursor.
5) Press Volume button to select entry and press Right
Soft button enter and advance cursor.
6) Dial date for holiday using the dial keypad.
(e.g., 0704)
7) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 507 ASSIGN RING PLAN TIME
RING PLAN
FOLLOW 2
ASSIGN HOLIDAY
01:
ASSIGN HOLIDAY
05:
ASSIGN HOLIDAY
05:0704
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[513] HOTEL TIMER
This MMC is where the Hotel timers for guest-rooms are set. These are system-wide timers that affect all rooms. Refer to your Hotel documentation for more details.
No Item
0 CHECK OUT TIME
1 ROOM CLEAN TIME
2 CHECK IN END TM
Description
If a room is occupied after the checkout time, an additional day’s room charge will be automatically added to the room bill.(If a room is flagged as Occupied and HOLD then the additional day’s room charge will not be added. Setting a room status to HOLD allows a late checkout to be performed.)
This is the time each day that the system will flag all occupied rooms as NEEDS CLEANING.
This is used to decide if an additional day’s room charge will be automatically added to the room bill when the first Check Out Time is reached. For example, if you set the Check In End time as 5 am, all rooms checked in before 5 am will be automatically charged an extra day at the Check Out Time(which might be, say, 11 am). Rooms checked in after 5 am will not be charged extra until the next day, if still occupied at the Check Out Time.
CONDITIONS
This function can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 513.
Display shows:
2) Select the timer using the Volume buttons.
3) Enter new time using 24-hour clock format system returns to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
CHECK OUT TIME
HH:MM : :
ROOM CLEAN TIME
HH:MM : :
ROOM CLEAN TIME
HH:MM : 11:30
RELATED ITEMS
NONE
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[514] TONE SOURCE
This program can assign an external tone source(e.g., a music source) instead of the normal system tone(TONE) for certain calls. The tones that can be changed are:
No Type
DEFAULT DATA
TONE
ACTION DISPLAY
1) Press Transfer button and enter 514.
Display shows:
2) Enter the tone number 0-6.(e.g., 1)
OR
Press Volume button to select tone number and press Right Soft button to move cursor.
3) Dial a number for external tone source.(e.g., 3762)
OR
Press Volume button to select tone number and press Right Soft button to store.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
NONE
BUSY TONE
TONE
DIAL TONE
TONE
DIAL TONE
3762
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[515] DAYLIGHT ASSIGNMENT
Defines up to 10 summertime periods. The system time will automatically increase by an hour at 2 a.m. on the assigned Start date and will automatically decrease by an hour at 3 a.m. on the assigned End date.
Dates are entered as follows:
NO= entry number 01–10
YY= year(last 2 digits, e.g., 05 for 2005)
START = start date(MMDD, e.g., 0801 is 1st August)
END = end date(MMDD, e.g., 0910 is 10th September)
For example, the entry might be:
NO : YY : START : END
01 : 05 : 3103 : 2710
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 515.
Display shows:
2) Dial 01–10 to select entry number.(e.g., 01)
OR
Press Volume button to select and press Right
Soft button to move cursor.
3) Enter dates as described above.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
NO : YY : START : END
01 : : :
NO : YY : START : END
01 :_ : :
NO : YY : START : END
01 : 05 : 3103 : 2710
RELATED ITEMS
MMC 505
MMC 861
ASSIGN DATE AND TIME
SYSTEM OPTIONS(AUTO UPDATE TIME)
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[600] ASSIGN OPERATOR GROUP
Used to assign an operator group for each ring plan.
DEFAULT DATA
RING PLAN 1-6: 500
ACTION DISPLAY
1) Press Transfer button and enter 600.
Display shows:
2) Dial the ring plan number.(1~6)
OR
Press Right Soft button to advance the cursor.
3) Dial the group number.
OR
Press Volume button to select group and press
Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
OPERATOR GROUP
1:500 2:500
OPERATOR GROUP
1:500 2:500
OPERATOR GROUP
1:501 2:500
RELATED ITEMS
MMC 601 ASSIGN STATION GROUP
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[601] ASSIGN STATION GROUP
This MMC is used to build all station groups. There are 40 programmable groups available.
The options for setting up these groups are as follows:
No Option
0 TYPE
Description
This is the type of group you are creating and can be one of the following:
0 NORMAL: Used to assign stations in a ring group. The members can be stations, common bell contacts or Ring over Page relays.
1 VMAA: Used to group a number of voice mail port extensions. These must have been defined in MMC 207 as VMAA ports or they cannot be entered here..
2 UCD: Used to build a UCD group. The system will support two methods of UCD:
TYPE 1 UCD
The group OVERFLOW/N-ANS destination(see below) is defined as an SLT port to which you must connect some type of announcement device to play to callers while they are on hold.
Please note that this type of UCD group has the following limitations. a) The announcement device must be able to terminate the announcement with a hook-flash and a transfer back to the UCD group. b) Only one caller at a time can hear the announcement. c) Each caller connected to the announcement must hear the announcement in its entirety. d) It is possible that a new caller may ‘jump ahead’ in the queue if a previous caller is currently connected to the announcement device.
TYPE 2 UCD
The group OVERFLOW/N-ANS destination(see below) is defined as an AA port or group. This will only work if an AA card has been installed in the system.
The digital announcer in the AA card will supply two recorded announcements to callers in queue. The first announcement is played only once, the second announcement will repeat for as long as the caller is in queue.
This type of UCD group has the following advantages: a) No external device need be installed to provide an announcement. b) Multiple callers can hear the announcement(s) simultaneously. c) Callers hearing the announcement will be transferred to a free
UCD group member(agent) as soon as the agent becomes available.
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No
0
Option
TYPE(contd)
1 RING MODE
(continued)
Description
d) The callers place in queue is always maintained.
Additional programming for this type of UCD group is in MMC
607. There is a maximum of 20 UCD groups available on a system due to availability of system resources.
3 AA: This is used to group a number of AA ports. An Auto Attendant(AA) card must be installed in the system to do this.
4 BI-VMS: This is the voice mail group for the Built-In Voice Mail card.
5 MESSAGE: Used to group a number of extensions to serve as a message desk or message group. When one of the stations in this type of group leaves a message to another station the messaged station will return the message to the message group so any member can answer the call. If a station is a member of more than one message group, then any message indications made by that station would be for the first numerical message group they are a member of. It is not recommended to program stations in to multiple station groups.
6 S0 STN GRP: This is used to group a number of S0 stations for a video conference.
7 VMSUCD GRP: This is used to collect UCD queuing prompts from the SVMi-20. The group members will be the VM ports.
Each group can have one of the following ring modes. This will decide how calls are placed to the group.
0 SEQUENTIAL: The stations listed as ‘members’(see below) will be called on a ‘first available’ basis. Calls will first go to the first member; if the first member is busy, calls will go to the second member; if the second member is busy, calls will go to the third member, and so on. This type of group is useful for placing the bulk of the incoming calls with a selected individual, and other members only getting the calls when that member is busy. The number of members allowed for a sequential group is 48.
1 DISTRIBUTED: The first call will go to the first member, the second call will go to the second member, the third call will go to the third member. This type of group is useful for evenly distributing the call among all group members. The number of members allowed for a distributed group is 48.
2 UNCONDITIONAL: Calls are placed to all group members simultaneously.
This reduces the number of members of the groups to 32. If a group member is busy, they can receive off-hook ring if defined in MMC
300. This ring mode option is not available for UCD or VMAA groups.
The SGR INC BUSY option is not available for unconditional ring mode.
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(continued)
No Option Description
2 OVERFLOW
3 GROUP
4
TRANSFER
NEXT PORT
This is the timer value that will cause unanswered calls to a group to begin also ringing the NEXT PORT(see below) after this timer has elapsed. If set to 000, no overflow will take place.
This is a timer that will determine how long Trunk Line calls transferred to the group will ring at the group before recalling. If set to 000, no recall will take place.
This is the station or group number that callers will also ring at if the OVER-
FLOW feature has been programmed. The OVERFLOW DESTINATION can be defined as:
1 COMMON BELL There is a common bell port on each MIS card.
2 RING OVER PAGE The ROP port can be defined as the NEXT port.
3 STATION OR STATION GROUP. Any station or station group can be defined as the NEXT port.
5
6
MEMBER
NEXT HUNT
List all members that are to be in the group. Up to 32 members for the system are allowed in each group, but stations can be assigned to multiple station groups.
The length of time a call will ring at a station before it hunts to the next group member.
7 GROUP BUSY When this option is set to ON, a busy signal will be sent to the caller if all group members are busy. When this option is set to OFF, the ring back tone is sent to the caller even if all group members are busy. UCD is an exception to this rule. This option only works when MMC 210 SGR
INC BUSY is set to OFF. When MMC 210 SGR INC BUSY is set to ON, all station groups will follow this setting.
9 ALLOUT NEXT If all members are log-out, the call would be send to next port.
10 RBT MSG If set ON, coloring service can be used by using svmi message.
Calls to a group
Calls to a group do not follow the call forwarding instructions of any station in the group.
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CONDITIONS
y y
A station can be assigned to all station groups. A station group can accommodate up to
32 members.
To enable off-hook ring for incoming calls to busy members, set OFFHOOK RING in
MMC 300, CUSTOMER ON/OFF PER STATION, to ON. Even in this case, however, the off-hook ring is enabled only when the RING MODE is UNCONDITIONAL.
DEFAULT DATA
NORMAL GROUP
ACTION DISPLAY
1) Press Transfer button and enter 601.
Display shows:
2) Dial group number.(e.g., 505)
OR
Press Volume button to select group and
Press Right Soft button to move cursor.
3) Dial feature option number.(0-7, e.g., 0)
OR
Press Volume button to scroll options and press
Right Soft button to move cursor.
4) DIAL group type.(e.g., 1)
OR
Press Volume button to make selection and press Left Soft button to move cursor to TYPE.
5) Dial feature option number.(0-6, e.g., 1)
OR
Press Volume button to scroll options and press Right Soft button to move cursor.
6) Dial ring option.(0-2, e.g., 0)
OR
Press Volume button to make selection.
Press Left Soft button to move cursor back to RING or press Right Soft button to return to step 2.
[501] STN.GROUP
TYPE:NORMAL GRP
[505] STN.GROUP
TYPE:NORMAL GRP
[505] STN GROUP
TYPE:VMAA GROUP
[505] STN GROUP
TYPE:VMAA GROUP
[505] STN GROUP
RING:DISTRIBUTE
[505] STN GROUP
RING:SEQUENTIAL
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7) Dial next feature option and continue.
OR
Press Volume button to select option and press Right Soft button.
OR
Press Left Soft button to return to step 2.
8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 203
MMC 204
ASSIGN UA DEVICE
COMMON BELL CONTROL
[505] STN GROUP
RING:SEQUENTIAL
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[602] STATION GROUP NAME
Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station group.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 602.
Display shows:
2) Dial group number.(e.g., 505)
OR
Press Volume button to make selection and press Left or Right Soft button to move cursor.
[500] SGR NAME
[505] SGR NAME
[505] SGR NAME
TELECOMS
4) Press Left or Right Soft button to return to step 2.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 104
MMC 404
MMC 601
STATION NAME
TRUNK NAME
ASSIGN STATION GROUP
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[603] ASSIGN TRUNK GROUP
Allows the assignment of trunks to a specific trunk group or to several trunk groups. This is useful in the programming of LCR when more than one trunk is to be in several dialling plans. There are two different modes of operation: (1) sequential and (2) distribute. There are 30 programmable trunk groups with up to 60 members per group.
Trunk group
One trunk can appear in more than one trunk group. If necessary, delete the trunk member from other groups to prevent accidental access.
DEFAULT DATA
ALL LOOP/ISDN TRUNKS: 9
ALL TIE TRUNKS: 801
ALL VOIP NETWORKING TRUNKS: 803
ALL VOIP H.323 TRUNKS: 804
ALL VOIP SIP TRUNKS: 805
ACTION DISPLAY
1) Press Transfer button and enter 603.
Display shows:
2) Enter valid trunk group.(e.g., 9)
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.
3) Press Right Soft button to change mode.
OR
Press Volume button to change mode to member.
4) Press Right Soft button to move cursor to number of member and enter valid member number
(e.g., 05) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
[9] TRK GROUP
MODE:SEQUENTIAL
[9] TRK GROUP
MODE:SEQUENTIAL
[9] TRK GROUP
MEMBER 01:NONE
[9] TRK GROUP
MEMBER 05:NONE
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5) Enter valid trunk number.(e.g., 729)
OR
Press Volume button to make selection and press
Right Soft button to return to step 2.
6) Repeat steps 1-5 to remove trunk from group 9 if necessary.
7) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
LCR PROGRAMMING
MMC 710
MMC 711
MMC 712
MMC 713
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
VoIP PROGRAMMING
MMC 832
MMC 833
VoIP ACCESS CODE
VoIP IP TABLE
[9] TRK GROUP
MEMBER 01:729
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[604] ASSIGN STATION TO PAGE ZONE
Allows the technician to assign a phone to any of the five internal paging zones. Each page zone can have up to 32 members. A phone may be assigned to more than one zone. Page zone(*) will page all external page zones as well as all phones that are members of page zone 0.
DEFAULT DATA
NO STATIONS ASSIGNED
ACTION DISPLAY
1) Press Transfer button and enter 604.
Display shows:
2) Enter the page zone number.(0-4, e.g., 3)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter index number(e.g., 05) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter station number(e.g., 205) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
INT.PAGE ZONE(0)
MEMBER 01:NONE
INT.PAGE ZONE(3)
MEMBER 01:NONE
INT.PAGE ZONE(3)
MEMBER 05:NONE
INT.PAGE ZONE(3)
MEMBER 05:205
RELATED ITEMS
NONE
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[605] ASSIGN EXTERNAL PAGE ZONE
Determines which relays will close when one of the four external page zones is accessed.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 605.
Display shows first page zone:
2) Dial page zone number.(e.g., 6)
OR
Use Volume button to select desired page zone numbers and press Right Soft button to move the cursor.
3) Dial member number.(e.g., 3)
OR
Use Volume button to select member numbers and press Right Soft button to move the cursor.
OR
Press Left Soft button to return to step 2.
4) Dial relay number via dial keypad.(e.g., 3751) and press Right Soft button to return to step 2.
OR
Press Left Soft button to return to step 3 above.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
EXT. PAGE ZONE(5)
MEMBER 1 :NONE
EXT. PAGE ZONE(6)
MEMBER 1 :NONE
EXT. PAGE ZONE(6)
MEMBER 3 :NONE
EXT. PAGE ZONE(6)
MEMBER 3 :3751
RELATED ITEMS
NONE
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[606] ASSIGN SPEED BLOCK
Provides a means of adding or deleting speed dial blocks to the system or an individual phone. With the ability to delete a block or blocks of speed dial, it will not be necessary to waste these on such items as voice mail, DPIMs or stations that do not require the ability to use speed dial. The Free List will show how many bins are left to be assigned.
A library of up to 200 speed dial numbers may be allocated as needed. The system list can have up to 50 numbers(or 95 numbers if set in MMC 861 SYSTEM OPTIONS) and each station can have up to 5 numbers. Speed dial numbers are assigned in blocks of 10. Each speed number may contain up to 24 digits.
DEFAULT DATA
SYSTEM: 200 ENTRIES
STATIONS: 1 BLOCK ASSIGNED
ACTION DISPLAY
1) Press Transfer button and enter 606.
Display shows:
2) Press Right Soft button to advance to next line.
OR
You can view BUSY LIST using Volume button.
3) Make a selection of SYSTEM or EXT using Volume button and press Right Soft button to advance cursor.
4) Enter desired extension number via dial keypad.
(e.g., 205)
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.
FREE LIST:20
SYSTEM:20
FREE LIST:20
SYSTEM:20
BUSY LIST:180
SYSTEM:20
FREE LIST:20
EXT201:1
FREE LIST:20
EXT205:1
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5) Enter valid number for bins.
(e.g., 0-5 for EXT or 00-50 for SYSTEM)
OR
Press Volume button to make selection.
OR
Press Hold button to delete bin(s).
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 105
MMC 106
MMC 705
MMC 706
STATION SPEED DIAL
STATION SPEED DIAL NAME
ASSIGN SYSTEM SPEED DIAL
SYSTEM SPEED DIAL BY NAME
FREE LIST:20
EXT205:5
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[607] UCD OPTIONS
Sets up UCD options when an AA card has been installed. MMC 601 must have already been used to define a UCD group with an overflow destination of an AA port or group.
(A group is preferred over a port because a group allows multiple paths into the AA card and therefore has greater traffic handling capabilities.) When the group overflow timer in
MMC 601 expires, the caller will be routed to the AA card. It is here that the caller is played the UCD ‘FIRST MESSAGE’ and ‘SECOND MESSAGE’ while in queue. This will continue until an agent becomes free or the caller is transferred to a final destination.
The following program options apply:
No Option Description
00 FIRST MESSAGE
01 SECOND MESSAGE If no agent has become free after the UCD recall time(see UCD
Recall Time), the caller will be played the second message.
This message will be repeated for as long as the caller is in queue, at an interval specified in the UCD Recall timer below.
02 EXIT CODE
After the caller has overflowed from the UCD group, the first message will immediately play.
This message will only be played once for the caller.
While the caller is hearing a message(but not during MOH), the caller may dial the DTMF digit specified here and be transferred immediately to the final destination.(see Final Destination)
The exit code is optional and does not need to be used. If used, the first and second messages may be modified to provide instructions on its use.
03 RETRY COUNT The UCD program is designed to route a caller to a ‘final destination’ after a programmable number of ‘loops’ through the UCD message. The range of this counter is 0 to 99. 00 means that there is no retry counter and the caller will remain in the UCD queue until answered. Any non zero value will route a caller through the UCD loop that many times before going to the final destination. The UCD will route calls to the final destination immediately if all members of the group are either out of group or in
DND.
Example: If this counter is set to 02, callers reaching a busy group will hear the first UCD message, be placed on hold, hear the second UCD message, be placed on hold, and finally hear the second message again before being transferred to the final destination.
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No Option Description
04 FINAL DESTINATION This is the final destination for the caller if not answered by a
UCD agent.
This destination is only reached if(a) the caller dials an exit digit during a message or(b) the retry count has expired. The final destination can be a station number, a group number, a disconnect or another plan. Plans are entered by pressing button ‘A’ plus two digits 01-12. A disconnect is entered as a destination of
NONE.(Hold button)
If the final destination is a voice mail port, the port will receive a
FWD from UCD group integration message. The final destination will forward or overflow.
If the forward to destination is a voice mail port the port will receive FWD from UCD group integration message. If the final destination is not forwarded, the call will ring or camp on to the final destination indefinitely.
To ensure that you do not get a situation where all the call buttons are busy on the final destination it is advisable to make the final destination a group.(even if the group has only one station in it.)
05 RING NEXT TIME This timer must be shorter than the overflow timer in MMC 601.
If a higher value is entered, the display will show invalid entry. In the case where a UCD group has the ring next timer set at 000, an unanswered call will rotate evenly among all agents until it is answered. The UCD greetings will be heard during this routing process, but can be removed by defining the UCD messages in
MMC 607 as unrecorded message numbers. This will simulate a circular hunt group.
06 UCD RECALL TIME
07 MOH SOURCE
08 WRAP-UP TIME
After a caller has heard a UCD announcement, they will be placed on hold until an agent becomes available or the UCD recall timer expires. When the UCD recall timer expires, the caller will again hear the UCD announcement. The range is
00-99. The default is 10.
This option determines what Music-On-Hold source callers will be connected to between messages.
This option will make a UCD agent unavailable to receive additional UCD calls after hanging up from the last one. This is to allow agents to complete work associated with the previous call before the next call begins ringing. The range is 000-250. The default is 010.
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No Option Description
09 AUTO LOG OUT
10 ALLOUTÆFINAL
This YES/NO option determines if a station will automatically log out of the UCD group when the RING NEXT timer expires.
This setting will be ignored if the RING NEXT timer is set to 000.
This YES/NO option determines if calls forward to the UCD final destination when all stations are logged out of the UCD group.
If no UCD final destination is assigned then the call will disconnect.
11 AGENT PIN NO This YES/NO option determines if an agent is required to enter an Agent ID when logging on to this group. The Agent ID can be entered in MMC 717.
12 GROUP BUSY NEXT This YES/NO option determines if all agents are busy, specifies whether the next port is called immediately during overflow time.
DEFAULT DATA
FIRST MSG: 61
SECOND MSG: 62
EXIT CODE: NONE
RETRY COUNT: 03
FINAL DEST: 500
RING NEXT: 30 SEC
UCD RECALL: 10 SEC
MOH SOURCE: NONE
WRAP-UP: 10 SEC
AUTO LOG OUT: ON
ALL OUT TO FINAL: OFF
AGENT PIN NO: OFF
GROUP BUSY NEXT: OFF
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ACTION DISPLAY
1) Press Transfer button and enter 607.
Display shows:
2) Press Volume button to select UCD group or dial group number.
OR
Press Left Soft button to position cursor under message number and enter new message.
OR
Press Right Soft button and advance to next option using the Volume buttons to select an option.
3) Press Right Soft button and advance to next option.
Use the Volume buttons to make a selection.
OR
Make a selection using the dial keypad.
4) Press Left Soft button to enter the selection and to return to step 1.
OR
Press Right Soft button to return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[530] UCD OPTION
FIRST MSG :61
[542] UCD OPTION
FIRST MSG :61
[530] UCD OPTION
FIRST MSG :25
[530] UCD GROUP
UCD RECALL:10 SEC
[530] UCD OPTION
UCD RECALL:10 SEC
[530] UCD OPTION
EXIT CODE :NONE
RELATED ITEMS
MMC 601 ASSIGN STATION GROUP
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[608] ASSIGN REVIEW BLOCK
Provides a means of adding or deleting CID review blocks to an individual phone. With the ability to delete a block or blocks of CID review, it will not be necessary to waste these on items such as voice mail and DPIMs or phones that do not have displays. The free list will show how many bins are left to be assigned. The system has 1000 total bins. Each phone may be assigned a maximum of 50 bins.
DEFAULT DATA
PHONES: 10 BINS
ACTION DISPLAY
1) Press Transfer button and enter 608.
Display shows first station:
2) Enter desired EXT number.(e.g., 205)
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
3) Enter valid number for bins.(e.g., 50)
OR
Press Volume button to make selection.
OR
Press Hold button to delete bin(s).
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] REVIEW BLK
10:0060 FREE
[205] REVW BLOCK
10:0060 FREE
[205] REVW BLOCK
50:0010 FREE
RELATED ITEMS
MMC 119
MMC 312
MMC 725
CALLER ID DISPLAY
ALLOW CALLER ID
SMDR OPTIONS
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[609] CALL LOG BLOCK
Provides a means of adding or deleting Call Log blocks for an individual phone. With the ability to delete blocks it will not be necessary to waste these on items such as voice mail and DPIMs or phones that do not have displays. The free list will show how many bins are left to be assigned. The system has 1000 total bins. Each phone may be assigned a maximum of 50 bins.
DEFAULT DATA
PHONES: 10 BINS
ACTION DISPLAY
1) Press Transfer button and enter 609.
Display shows first station:
2) Enter desired EXT number.(e.g., 205)
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
3) Enter valid number for bins.(e.g., 50)
OR
Press Volume button to make selection.
OR
Press Hold button to delete bin(s).
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] LOG BLOCK
10:0070 FREE
[205] LOG BLOCK
10:0070 FREE
[205] LOG BLOCK
50:0030 FREE
RELATED ITEMS
NONE
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[611] ALLOW TEXT MESSAGING
This program allows stations to send text messages to other stations if they are busy or during an OHVA. Up to 20 stations can be allowed text messaging.
DEFAULT DATA
y
NOT USED(no text messaging allowed) y
ITP-5012L(Large LCD) keysets are automatically set to USED(text messaging allowed)
ACTION DISPLAY
1) Press Transfer button and enter 611.
Display shows:
2) Enter the number of a station.
[201] TMSG STN
NOT USED:100 FREE
[202] TMSG STN
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
NOT USED:100 FREE
3) Specify whether text messaging will be used or not.
[202] TMSG STN
USED
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 117 EDIT TEXT MESSAGE
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[612] ALLOW GROUP CONFERENCE
This program allows a station to use the Group Conference call feature. Up to 20 stations can be allowed this feature. Each allowed station can have up to five pre-programmed conference groups.
CONDITIONS
This feature is only for Large LCD phones.(e.g., ITP-5012L, DS-5012L, WIP-5000M)
DEFAULT DATA
Large LCD phones are automatically set to allow this feature.(USED)
ACTION DISPLAY
1) Press Transfer button and enter 612.
Display shows:
2) Enter the number of a station.
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
3) Specify whether Group Conference feature can be used or not.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] CONF STN
NOT USED:100 FREE
[202] CONF STN
NOT USED :100 FREE
[205] CONF STN
USED
RELATED ITEMS
MMC 118 CONFERENCE GROUP
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[614] STATION/TRUNK USE GROUP
This program allows you to assign stations to station use groups and trunks to trunk use groups. This is useful if you want to restrict calling between stations, outgoing calls through a trunk lines, or call answering.
CONDITIONS
Station use groups are numbered from 001 to 100, and trunk use groups from 101 to 200.
DEFAULT DATA
ALL STATIONS: 001
ALL TRUNKS: NONE
ACTION DISPLAY
1) Press Transfer button and enter 614.
Display shows first station:
2) Enter 0 if you want to set a station group.
Enter 1 if user want to set a trunk group.
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.
3) Enter number of station/trunk.
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
4) Enter the number of the use group.
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
STATION GROUP
201 :001
TRUNK GROUP
701 : 101
TRUNK GROUP
702 : 101
TRUNK GROUP
702 : 101
RELATED ITEMS
MMC 304
MMC 317
MMC 428
ASSIGN EXTENSION/TRUNK USE
ASSIGN STATION/STATION USE
ASSIGN TRUNK/TRUNK USE
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[615] MGI GROUP
This program assigns designated MGI ports to specific services. This allows ‘grading’ of
MGI card(s) for traffic conditions. The MGI ports can be segregated into groups. Any entries made here may be ineffective if conflicting entries exist in MMC 616.
No Type Description
0
1
2
3
LOCAL ITP
PUB IP ITP
VOIP NTWK
PUB IP NTWK
This determines what MGI ports can be used with ITP phones across a private IP network.
This determines what MGI ports can be used with ITP phones on a public IP network.
This determines what MGI ports can be used for enhanced proprietary
Samsung VoIP networking between OfficeServ 7100 systems across a private IP network.
This determines what MGI ports can be used for enhanced proprietary
Samsung VoIP networking between OfficeServ 7100 systems on a public IP network.
4
5
VOIP TRUNK
PUB IP TRK
This determines what MGI ports can be used as industry-standard
H.323 or SIP VoIP trunks for communications across a private network
This determines what MGI ports can be used as industry-standard
H.323 or SIP VoIP trunks for communications on a public network.
6 MGI3 NEEDED This determines what MGI ports can be used for T.38 facsimile communications across a private network.
7 PUB IP MGI3 This determines what MGI ports can be used for T.38 facsimile communications on a public network.
8 ITP PAGED This determines what MGI ports can be used with station page to ITP phones across a private IP network.
The MGI ports have two selection modes: Sequential or Distributed. The members for each selection are the actual ports on the MGI card(s).
DEFAULT DATA
LOCAL ITP: MGI1, MGI2, MGI3
PUB IP ITP: MGI2, MGI3
VOIP NTWK: MGI2, MGI3
PUB IP NTWK: MGI2, MGI3
VOIP TRUNK: MGI2, MGI3
PUB IP TRK: MGI2, MGI3
MGI3 NEEDED: MGI3
PUB IP MGI3: MGI3
ITP PAGED: MGI1, MGI2, MGI3
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ACTION DISPLAY
1) Press Transfer button and enter 615.
Display shows the first available option:
2) Press Volume button to select an user type.
Press Right Soft button to move cursor.
3) Press Volume button to select an option and press Right Soft button to move cursor.
4) Press Volume button to select and press Right
Soft button to store data and return to step 1.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
USER: LOCAL ITP
MODE:SEQUENTIAL
USER: LOCAL ITP
MODE:SEQUENTIAL
USER: LOCAL ITP
MODE:SEQUENTIAL
USER: LOCAL ITP
MODE:SEQUENTIAL
RELATED ITEMS
NONE
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[616] MGI USER
This program selects which specific MGI ports will be dedicated on a per-port basis for IP station/trunk devices. If this MMC is not used, allocation of MGI ports will be controlled by MMC 615. By defining dedicated MGI port usage, the IP station/trunk selected will always use the port programmed. MGI ports can be assigned for digital stations
(2XX~2XXX), private and public ITP stations(32XX), VoIP Networking trunks(83XX),
H.323 trunks(84XX), SIP trunks(85XX) and MGI3 facsimile. Only one assignment per
MGI port is permitted. Any entries made here will override entries made in MMC 615.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 616.
Display shows the first available option:
2) Enter MGI dial number.
OR
Press Volume button to select an MGI port and press Right Soft button to move cursor.
3) Enter MGI user dial number.
OR
Press Volume button to select an MGI user and press Right Soft button to store and move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[3801] MGI USER
NONE
[3801] MGI USER
NONE
[3801] MGI USER
NONE
RELATED ITEMS
NONE
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[700] COPY COS CONTENTS
This MMC allows the technician to duplicate classes of service.
DEFAULT DATA
NONE
PROGRAM BUTTONS
‘F’ KEY Used to advance to MMC 701
ACTION DISPLAY
1) Press Transfer button and enter 700.
Display shows:
2) Dial selected COS to copy.(e.g., 05)
OR
Press Volume button to select COS and press.
Right Soft button to move cursor and advance to next step.
3) Dial target COS.(e.g., 06)
OR
Press Volume button to select COS and press
Right Soft button to move cursor back to step 2.
4) Press F key to advance MMC 701 and press
Right Soft to advance cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
COPY COS ITEMS
COS01
ÆCOS01
COPY COS ITEMS
COS05
ÆCOS01
COPY COS ITEMS
COS05
ÆCOS06
COS CONTENTS(06)
TOLL LEVEL:A
RELATED ITEMS
MMC 701 ASSIGN COS CONTENTS
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[701] ASSIGN COS CONTENTS
Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service(COS). If the unsupervised conference feature is allowed, a programmed CONF key must be available to allow re-entry into a conference call.
There are 30 classes of service available.
This MMC is divided into 5 categories.
No Category Description
TOLL
4
5
6
7
0
1
2
3
E
F
G
H
A
B
C
D
COS
00 AA CALER
LEVEL
Follow toll class A(Unrestricted)
Follow toll class B in MMC 702, 703
Follow toll class C in MMC 702, 703
Follow toll class D in MMC 702, 703
Follow toll class E in MMC 702, 703
Follow toll class F in MMC 702, 703
Follow toll class G in MMC 702, 703
Follow toll class H(All restricted)
Default
YES
Description
Auto answer control by caller
01 ABSENCE YES Absence
02 ALM CLR YES Alarm Clear
03 AUTO RDL YES Retry on busy
04 CALLBACK YES Callback
05 CLIP ABN
06 CLIP INQ
YES
YES
Caller ID Abandon
Caller ID Inquire
07 CLIP INV YES Caller ID Investigate
08 CONFER. YES Conference
09 DALM CLR YES DISA alarm ring clear
10 DIRECT. YES Directory
11 DISA
12 DND
YES
YES
13 DND FWRD YES
14 DND OVRD NO
Allow DISA use
Do Not Disturb
Forward Do Not Disturb
Do Not Disturb Override
15 DOOR
16 DSS
YES
YES
Door ring answer
Direct station select
17 DTS YES Direct trunk select
18 EXT Intercom call automatic record
(SVM-800)
19 EXT FWD YES External call forward
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Description
COS Default
20 FEATURE YES
21 FLASH YES
22 FOLLOW-ME YES
23 FORWARD YES
24 FWDTOVMS YES
25 GRP I/O YES
26 HOLD
27 HOTLINE
YES
YES
Call forward to SVM-800
Group in/out
Hold
Hot line and Off-hook selection
Description
Call forward-follow me
28 INTERCOM YES
30 MESSAGE YES
31 MM PAGE YES
32 NEW CALL YES
33 OHVAED YES
34 OHVAING YES
Message
Meet me page
New call
Receive Off-hook voice announcement
Make Off-hook voice announcement
35 ONEA2 YES
36 OPERATOR YES Call to Operator
38 OVERRIDE NO
39 PAGE 0
40 PAGE 1
41 PAGE 2
42 PAGE 3
43 PAGE 4
YES
YES
YES
YES
YES
44 PAGE 5
45 PAGE 6
46 PAGE 7
47 PAGE 8
48 PAGE 9
49 PAGE *
YES
YES
YES
YES
YES
YES
51 PICKUP YES
52 PRB YES
Barge-In
Page zone 0 Paging
Page zone 1 Paging
Page zone 2 Paging
Page zone 3 Paging
Page zone 4 Paging
Page zone 5 Paging
Page zone 6 Paging
Page zone 7 Paging
Page zone 8 Paging
Page zone 9 Paging
Page zone * Paging
Privacy Release and Bridge
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No Category
(continued)
53
54
55 SECURE YES
56 SET RLOC NO
57 SSPD TOL YES
58 STN LOCK YES
59 SYS SPD YES
60 TRK AREC NO
61
COS
REM. HOLD
RNG PLAN
TRK EHLD
Description
Default
YES
YES
YES
Description
Remote Hold
Ring Mode Change
Set Relocation
System Speed dial toll check
Station Lock
System Speed dial
Trunk call automatic record
(SVM-800)
Trunk call exclusive hold
64 VM AME NO
65 VM REC NO
66 VMS PSWD NO
67 VMS REC NO
STN GROUP 01-80 YES
GROUP
TRK GROUP 01-30 YES
GROUP
BIVMS STN(SVMi).
DEFAULT DATA
SEE DESCRIPTION
BIVMS STN 01-16 YES
Answer Machine Emulation
(SVMi)
Call Record(SVMi)
VMS password(SVM-800)
VMS Call Record(SVM-800)
Station group 01~80 calling
Trunk group 01~30 calling
SVMi port 01~16 calling
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ACTION DISPLAY
1) Press Transfer button and enter 701.
Display shows:
2) Dial COS.(e.g., 06)
OR
Press Volume button to select COS number and press Right Soft button to move cursor.
3) Dial COS contents categories.
(e.g., 1 for Usable Features)
OR
Press Volume button to select COS categories and press Right Soft button to move cursor.
4) Dial COS usable feature option.(e.g., 12)
OR
Press Volume button to select option and press
Right Soft button to move cursor.
5) Dial 0 for NO or 1 for YES.
OR
Press Volume button to select option and press Right Soft button to return to step 4.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
COS CONTENTS(01)
TOLL LEVEL:A
COS CONTENTS(06)
TOLL LEVEL:A
COS CONTENTS(06)
00:AA CALER :YES
COS CONTENTS(06)
12:DND :YES
COS CONTENTS(06)
12:DND :NO
RELATED ITEMS
MMC 700 COPY COS CONTENTS
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[702] TOLL DENY TABLE
Provides a way to make toll restriction(call barring) very easy and flexible. There are 500 entries allowed in the deny table and each entry index can be assigned to a class of service.
Each index can have up to 12 digits. With the use of wild cards(MMC 704, Assign Wild
Character), more flexibility can be built into toll restriction. Wild cards can be used repeatedly in the dial string, limited only to what is allowed or denied in MMC 704.
Six toll levels, B to G, are programmable. Toll level A is set as ‘unrestricted’ by default and toll level H is set as ‘in-house only’ by default.
DEFAULT DATA
ALL ENTRIES ARE SET TO 0
PROGRAM BUTTONS
A
B
C
Used to enter wild card X
Used to enter wild card Y
Used to enter wild card Z
ACTION DISPLAY
1) Press Transfer button and enter 702.
Display shows:
2) Dial index number.(e.g., 005)
OR
Press Volume button to select index and press
Right Soft button to move cursor.
3) Enter toll pattern via dial keypad.(e.g., 212)
OR
Enter wild card(e.g., 21X) and press Right Soft button to move cursor to COS options.
4) Press Volume button to move cursor along line until under toll class mark.(e.g., E).
Enter a 1 for ‘Yes’ or 0 for ‘No’.
Press Right Soft button to store and return to step 1.
OR
Press Left Soft button to return to step 2.
DENY(001):BCDEFG
:000000
DENY(005):BCDEFG
:000000
DENY(005):BCDEFG
212 :000000
DENY(005):BCDEFG
21X :000000
DENY(001):BCDEFG
212 :000100
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5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 703
MMC 704
TOLL ALLOWANCE TABLE
ASSIGN WILD CHARACTER
[703] TOLL ALLOWANCE TABLE
Provides a way to make toll restriction very easy and flexible. There are 500 allowable entries in the allow table for an OfficeServ 7100-main system and each entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild cards(MMC 704, Assign Wild Character), more flexibility can be built into toll restriction.
Six toll levels, B to G, are programmable. Toll level A is set as ‘unrestricted’ by default, and toll level H is set as ‘in-house only’ by default.
DEFAULT DATA
ALL ENTRIES ARE SET TO 0
PROGRAM BUTTONS
A
B
C
Used to enter wild card X
Used to enter wild card Y
Used to enter wild card Z
ACTION DISPLAY
1) Press Transfer button and enter 702.
Display shows:
2) Dial index number.(e.g., 005)
OR
Press Volume button to select index and press Right Soft button to move cursor.
3) Enter toll pattern via dial pad.(e.g., 202)
OR
Enter wild card(e.g., 20X) and press Right Soft button to move cursor to COS options.
ALOW(001):BCDEFG
:000000
ALOW(005):BCDEFG
:000000
ALOW(005):BCDEFG
202 :000000
ALOW(005):BCDEFG
20X :000000
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4) Press Volume button to move cursor along line until under toll class mark.(e.g., E).
Enter a 1 for ‘Yes’ or 0 for ‘No’.
Press Right Soft button to store and return to step 1.
OR
Press Left Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 702
MMC 704
TOLL DENY TABLE
ASSIGN WILD CHARACTER
ALOW(001):BCDEFG
202 :000100
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[704] ASSIGN WILD CHARACTER
Provides flexibility to toll restriction(call barring) when a specific numbering plan is desired. There are only three entry tables but more than one digit can be assigned per table if needed.
DEFAULT DATA
X ENTRIES SET TO 1
Y AND Z ENTRIES SET TO 0
ACTION DISPLAY
1) Press Transfer button and enter 704.
Display shows:
2) Press Volume button to select X, Y, or Z(e.g., Z) and press Right Soft button to advance cursor to
3) Press Volume button to move cursor to option digit desired(e.g., 5) and enter 1.(put under other
digits as required)
Press Left Soft button to return to step 2.
OR
Press Right Soft button to return to step 1.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
:0123456789*
#
X:111111111111
:0123456789*
#
Z:000000000000
:0123456789*
#
Z:000001000000
RELATED ITEMS
MMC 702
MMC 703
TOLL DENY TABLE
TOLL ALLOWANCE TABLE
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[705] ASSIGN SYSTEM SPEED DIAL
Enables the assignment of system speed dialling numbers. There are up to 450 entries available for programming.(or 950 entries if set in MMC 861 SYSTEM OPTIONS) Each speed dial number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dialled. These dialled digits may consist of 0-9, and #. If the system recognizes a valid trunk or trunk group access number, it will automatically insert the separator.
NOTE: If 500 entries are allowed, the bin numbers are 500-945; if 950 entries are allowed, the bin numbers are 050-999.
DEFAULT DATA
NONE
PROGRAM BUTTONS
B
C
D
E
F
ANS/RLS
Used to insert a flash code ‘F’
Used to insert a pause code ‘P’
Used to insert a pulse/tone conversion code ‘C’.
Used to mask/unmask following digits-shows as ‘[’ or ‘]’
Used to enter name for speed dial bin(see MMC 706)
Used to save the speed dial number and name to the CID translation table(MMC 728)
ACTION DISPLAY
1) Press Transfer button and enter 705.
Display shows:
2) Dial speed index desired.(e.g., 505)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter access code(e.g., 9) plus the phone number up to 24 digits(digits will scroll under)
and press Right Soft button to return to step 2.
4) Press F key to toggle to MMC 706 step 3 to enter name.
SYS SPEED DIAL
500:
SYS SPEED DIAL
505:
SYS SPEED DIAL
505:9–121223456789
SYS SPEED NAME
505:
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5) If you want to save the speed dial number and name to the CID translation table.(MMC 728)
Press the ANS/RLS button and dial 1 for YES.
(The speed dial name must exist)
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 606
MMC 706
ASSIGN SPEED BLOCK
SYSTEM SPEED DIAL BY NAME
[706] SYSTEM SPEED DIAL BY NAME
SYS SPEED DIAL
ADD CLI XLT ?NO
Allows a name up to 11 characters to be entered for each system speed dial location.
This name enables the speed dial number to be located when using the directory dial feature.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NO NAMES
PROGRAM BUTTONS
ANS/RLS Used to save the speed dial number and name to the CID translation table(MMC 728).
ACTION DISPLAY
1) Press Transfer button and enter 706.
Display shows:
2) Dial system speed entry number.(e.g., 505)
OR
Press Volume button to select entry number and press Right Soft button to move cursor.
SYS SPEED NAME
500:
SYS SPEED NAME
505:
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3) Enter name using dial keypad and press Right Soft button to return to step 2.
OR
Press the F key to return to MMC 705, step 3.
4) If you want to save the speed dial number and name data to the CLI translation table.(MMC 728)
Press ANS/RLS button and dial 1 for YES.
(The speed dial number must exist)
5) Press Right Soft button to return to step 2 above.
OR
Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 606
MMC 705
ASSIGN SPEED BLOCK
ASSIGN SYSTEM SPEED DIAL
SYS SPEED NAME
505:TELECOMS
SYS SPEED DIAL
505:
SYS SPEED NAME
ADD CLI XLT ?NO
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[707] AUTHORIZATION CODE
Enables the authorization feature on a per-class of service selection. There are 500 available entries. Authorization codes must be 4-10 digits long.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 707.
Display shows:
2) Dial code index number.(e.g., 005)
OR
Press Volume button to selected index number and press Right Soft button to move cursor.
3) Enter authorization code(minimum of four digits and a maximum of 10 digits) via dial keypad
(e.g., 1234567890) and press Right Soft button to move cursor.
4) Enter class of service number 01-30.(e.g., 05)
OR
Press Volume button to select COS and press Right
Soft button to select and return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
AUTHOR.CODE(001)
C:01
AUTHOR.CODE(005)
C:01
AUTHOR.CODE(005)
1234567890 C:01
AUTHOR.CODE(005)
1234567890 C:05
RELATED ITEMS
MMC 305
MMC 701
ASSIGN FORCED CODE
ASSIGN COS CONTENTS
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[708] ACCOUNT CODE
Enables the account code entry feature. There are 999 available entries.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 708.
Display shows:
2) Dial code index number.(e.g., 005)
OR
Press Volume button to selected index number and press Right Soft button to move cursor.
3) Enter account code(maximum 12 digits) via dial keypad(e.g., 1234) and press Right Soft button
to move cursor back to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
ACCOUNT CODE
001:
ACCOUNT CODE
005:
ACCOUNT CODE
005:1234
RELATED ITEMS
MMC 305 ASSIGN FORCED CODE
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[709] TOLL PASS CODE/SPECIAL CODE TABLE
This MMC provides a means to program trunk code tables as described below.
No Special Code Description
0
1
PBX CODE
SPECIAL CODE
This table contains up to five entries and is used to identify the trunk access codes needed for toll restriction when the system is used with either a PBX or a CENTREX-supplied dial tone. Toll restriction will only be applied on trunks flagged as PBX in MMC
401 if a trunk access code entered in this table is dialled. Toll restriction will be applied to the digits following the trunk access code.
This table identifies the special feature codes used to activate central office custom-calling features such as CID Block and
Call Waiting Disable. The special feature codes can be used on a per-call basis without affecting LCR or toll restriction programming. There is a maximum of 10 entries available, each of which may be up to four digits long.
2 TOLL OVERRIDE This table of eight entries is used to identify the numbers that will bypass all dialling restrictions. This bypass includes toll restriction, trunk access and forced authorization or account codes. Each entry in the table can be up to 14 digits long.
3 OVRD USE TRK GRP This entry designates the trunk group that toll override calls will access.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 709.
Display shows:
2) Select PBX, SPECIAL CODE, TOLL OVERRIDE or OVRD USE TRK GRP.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter index number.(e.g., 3)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
PBX ACCESS CODE
1:
TOLL OVERRIDE
1:
TOLL OVERRIDE
3:_
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4) Enter via dial keypad the desired access/feature code.(e.g., 911)
Press Right Soft button to enter and return to step 3 and enter more entries.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 401
MMC 702
MMC 703
MMC 305
TRUNK LINE/PBX LINE
TOLL DENY TABLE
TOLL ALLOWANCE TABLE
ASSIGN FORCED CODE
TOLL RESTRICTION
MMC 702
MMC 703
MMC 704
TOLL DENY TABLE
TOLL ALLOWANCE TABLE
ASSIGN WILD CHARACTER
TOLL OVERRIDE
3:911
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[710] LCR DIGIT TABLE
The LCR DIGIT TABLE contains all numerical digits for the completion of outgoing call placement. This table works in conjunction with LCR ROUTE TABLE, LCR TIME TA-
BLE and LCR MODIFY DIGITS TABLE. There is a maximum 2000 entries with a digit string length of 10 numerical digits. This system automatically maintains entered digit strings in numerical order. The characters * and # are also accepted for use with feature codes.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 710.
Display shows:
2) Dial LCR entry.(e.g., 0005)
OR
Press Volume button to select entry and press
Right Soft button to move cursor.
3) Enter LCR digit string via the dial keypad and press Right Soft button.
OR
Press Left Soft button to return to step 1.
4) Enter digit length.(max. 31)
Cursor will move to RT.(route selection)
Valid entry will return you to step 1.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
LCR DIGIT (0001)
DIGIT:
LCR DIGIT (0005)
DIGIT:_
LCR DIGIT (0005)
DIGIT:305426
LCR DIGIT (0005)
LENGTH:10 RT:01
LCR DIGIT (0005)
LENGTH:10 RT:01
RELATED ITEMS
MMC 712 LCR ROUTE TABLE
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[711] LCR TIME TABLE
This table, through the LCR ROUTES, allows calls placed at any given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is allowed, it is possible for calls to be placed on more expensive trunks on any given time of day. There are four possible time entries per day; the start time of the next time period is the end time of the previous time period.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 711.
Display shows:
2) Dial day of week.(SUN-SAT, e.g., WED)
OR
Press Volume button to make day selection and press Right Soft button.
3) Dial time band.(A-D, e.g., B)
OR
Press Volume button to make selection and press
Right Soft button.
4) Dial time via keypad.(24-hour format, e.g., 0800)
Cursor moves to LCRT.(see MMC 712)
5) Dial time table number.(1-4)
OR
Press Volume button to make selection and press
Right Soft button.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
LCR TIME (SUN:A)
HHMM: LCRT:-
LCR TIME (WED:A)
HHMM: LCRT:-
LCR TIME (WED:B)
HHMM: LCRT:-
LCR TIME (WED:B)
HHMM:0800 LCRT:-
LCR TIME (WED:B)
HHMM:0800 LCRT:1
RELATED ITEMS
MMC 710
MMC 712
MMC 713
LCR DIGIT TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
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[712] LCR ROUTE TABLE
The LCR ROUTE TABLE is responsible for selecting a specific trunk group in the completion of an outward bound call. This table works in conjunction with LCR DIGIT TABLE,
LCR TIME TABLE, LCR COS TABLE and LCR MODIFIED DIGITS TABLE. After you dial a valid digit string, the system uses the LCR ROUTE TABLE to select a specific predetermined trunk group. There is a maximum of 99 routes available.
If more than one trunk group is available for call completion, the system uses the first designated trunk group and then the succeeding trunk groups. If all trunk groups are busy in a selected route, call queue becomes active and allocates trunks as they become available.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 712.
Display shows:
2) Dial LCR ROUTE table number.(e.g., 05)
OR
Press Volume button to selected table and press
Right Soft button to move cursor.
3) Dial TIME BAND index number 1-4.(e.g., 2)
OR
Press Volume button to selected index and press
Right Soft button to move cursor.
4) Dial LCR COS number 1-8.(e.g., 4)
OR
Press Volume button to selected COS and press
Right Soft button to move cursor.
5) Dial TRUNK GROUP access code.(e.g., 801)
OR
Press Volume button to selected access code and press Right Soft button to move cursor.
LCR ROUTE (01:1)
C:1 G:NONE M:---
LCR ROUTE (05:1)
C:1 G:NONE M:---
LCR ROUTE (05:2)
C:1 G:NONE M:---
LCR ROUTE (05:2)
C:4 G:NONE M:---
LCR ROUTE (05:2)
C:4 G:801 M:---
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6) Dial MODIFY DIGITS index number.(e.g., 050)
OR
Press Volume button to selected index number and press Right Soft button to move cursor.
OR
Press Right Soft button to skip step and move
cursor to step 2.
7) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 310
MMC 710
MMC 711
MMC 713
LCR CLASS OF SERVICE
LCR DIGIT TABLE
LCR TIME TABLE
LCR MODIFY DIGIT TABLE
LCR ROUTE (05:2)
C:4 G:801 M:050
LCR ROUTE (05:2)
C:4 G:801 M:---
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[713] LCR MODIFY DIGIT TABLE
This program is sometimes referred to as Outgoing Dial Rules. It enables the system to add or delete a digit string or singular digit if needed to complete a call. With these digits inserted, a long distance call will be placed over a local line using the common carrier network. The characters * and # can also be entered. There are 200 modify digit entries available.
Option Description
NOF DEL DGT
I
A
Number of digits to delete
Insert(before dialling string)
Append(after dialling string)
DIGIT STRING KEY
Insert String + Digit String(delete) + Append String
Max. No. of Digit Entries
15
14
14
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 713.
Display shows:
2) Enter index number.(e.g., 005)
OR
Press Volume buttons to make selection and press
Right Soft button to move cursor.
3) Enter number of digits to delete.
OR
Press Right Soft button to skip step and move cursor to next step.
4) Enter digits to be inserted.(e.g., 10288)
OR
Press Right Soft button to skip step or to store information and advance to next step.
LCR MODIFY (001)
NOF DEL DGT:00
LCR MODIFY (005)
NOF DEL DGT:00
LCR MODIFY (005)
NOF DEL DGT:01
LCR MODIFY (005)
I:10288_
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5) Enter digits to be appended.(e.g., 45678)
OR
Press Right Soft button to skip step or to store information and return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 310
MMC 710
MMC 711
MMC 712
LCR CLASS OF SERVICE
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY (005)
A:_
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[714] DID NUMBER AND NAME TRANSLATION
Assigns an incoming DID call to a specific ring plan destination. It also provides a call waiting option, if needed, so that a second incoming DID call can be received. The table is also used to define which MOH source a caller to that DID number will hear when placed on hold. A name up to 11 characters can be added to the number. There is a maximum of
999 entries. If there is no matching number on DID service, the call is routed to the operator group.
Option
DGT
MOH SOURCE
PRI
RING PLAN
1: XXX, 2: XXX,
3: XXX, 4: XXX,
5: XXX, 6: XXX
CW
MC
DC
NAME
TONE
CADENCE
Description
Digits to be received from Trunk line.(up to 16 digits may be entered)
Allows the technician to select what the calling party will hear if the call is placed on hold. There are four possible music selections.
DID priority option. There are nine priority levels: priority 1 is the highest and priority 9 is the lowest. When calls come into a station group and all group members are busy, the system will assign a priority to the DDI numbers so that calls from a high-priority DDI number will be placed at the front of the group queue. If this option is set to NO, the call held longest in the group queue has the highest priority.
Ring plan and destination during each ring plan. The destination can be a station, station group, trunk or trunk group. If a trunk or trunk group is selected the trunks must be programmed as E & M trunks to allow the received digits to be re-sent. This is referred to as DID Repeat digits over tie line. Entering the character ‘B’ means to repeat the received digits.
Call Waiting Yes/No.(Allows a second DID call to be received.)
The maximum call count. When this is set to 99, the feature will not work. When set to 0, if a call comes in that matches DID digits and DGT field then the system will reject the call. When set between 1 and 98, if a call comes in that matches DID digits and DGT field then the system counts the same DID digits, and if the count is the same or higher than this value, the system sends busy signal to caller.
The number of digits to delete. This is useful with Tandem switching, mixed numbering plans and DID Repeat digits over tie line. Maximum number of digits that can be deleted is 16.
Enter up to 11 characters to identify call. Refer to MMC 104, STATION
NAME, for how to enter the name.
Assigns ring tone to DLI port.
Assigns ring cadence to SLT port.
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DEFAULT DATA
INDEX DIGIT MOH PRI 1-6 CW MC DC NAME
ACTION DISPLAY
1) Press Transfer button and enter 714.
Display shows:
2) Enter valid index number(e.g., 005) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter digits to be translated(e.g., 5065) via dial keypad and press Right Soft button to move cursor.
4) Enter the MOH source for this entry.
OR
Press Volume button to select option and press
Right Soft button to return to step 3 above.
5) Enter priority level via dial keypad.
(1-9 or NO)
OR
Press Volume button to make selection and press
Right Soft buttons to advance to next step.
6) Enter station or group number for each Ring Plan destination via dial keypad.(e.g., 530)
OR
Press Volume button to make selection and press
Right Soft button to advance to next step.
DID DIGIT (001)
DGT:
DID DIGIT (005)
DGT:
DID DIGIT (005)
DGT:5065
DID DIGIT (005)
MOH:NONE PRI:NO
DID DIGIT (005)
MOH:NONE PRI:NO
DID DIGIT (005)
1:530 2:
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7) Enter call wait option via dial keypad.
(1 for YES, 0 for NO)
OR
Press Volume button to make selection and press
Right Soft button to advance to next step.
8) Enter maximum call count via dial keypad.(00-99)
OR
Press Volume button to make selection and press
Right Soft button to advance to next step.
9) Enter number or delete digit via dial keypad.(0-16)
OR
Press Volume button to make selection and press Right Soft button to advance to next step.
10) Enter the name via dial keypad and press Right
Soft button to return to Step 1.
11) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
DID DIGIT (005)
CW:N MC:99 DC:0
DID DIGIT (005)
CW:N MC:99 DC:0
DID DIGIT (005)
CW:N MC:99 DC:0
DID DIGIT (005)
NAME:
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[715] PROGRAMMED STATION MESSAGE
Allows custom messages to be programmed or default messages to be changed.
ENTERING CHARACTERS
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
There are 15 messages in the system:
MESSAGES 01-10 are 16-character pre-programmed default messages. Any of them can be changed. MESSAGES 11-15 are 16-character blank messages that can be created.
DEFAULT DATA
TEN PROGRAMMED MESSAGES:
01. IN A MEETING
02. OUT ON A CALL
03. OUT TO LUNCH
04. LEAVE A MESSAGE
05. PAGE ME
06. OUT OF TOWN
07. IN TOMORROW
08. RETURN AFTERNOON
09. ON VACATION
10. GONE HOME
ACTION DISPLAY
1) Press Transfer button and enter 715.
Display shows:
2) Enter message number.(e.g., 11)
OR
Press Volume button arrow to make selection.
Press Right Soft button to move cursor.
3) Enter message via dial keypad.(maximum 16 characters)
Use ‘A’ button to toggle upper case/lower case.
Press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 115 SET PROGRAMMED MESSAGE
PGM.MESSAGE (01)
IN A MEETING
PGM.MESSAGE (11)
Blank Message
PGM.MESSAGE (11)
IN MEETING ROOM
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[716] UK LCR OPTION
This MMC provides UK LCR options.
No Option Description
0 NETWORK CODE This table is used to network access code when the call is routed to the secondary network. This table contains up to 16 entries. Each code has 4 digits maximum in length and use option for None, CCC, PIN or Both.(Default: all codes are empty and all use options are none)
0 NONE: This code doesn’t use.
1 CCC: This code uses with Call Cast Code(CCC).
2 PIN: This code uses with PIN Code.
3 BOTH: This code uses with PIN code and Call Cast Code.
1
2
PIN CODE
CCC OPTION
This table is used to PIN code when the call is routed to the secondary network. This table contains up to 4 entries and each code has 10 digits maximum in length.(Default: all tables are empty)
This is used to which number used for Call Cost Code.
(Default: Station Number)
0 STATION NUMBER: Station number uses for Call Cost Code.
1 NONE: Doesn’t use Call Cost Code.
3 STATION PIN NO.
This is assigned to PIN code table number for each station number.(Default: all stations are 1)
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 716.
Display shows:
2) Enter option number 0-3.
OR
Press Volume buttons to select number and press Right Soft button to move cursor.
3) Enter number 0-16.
OR
Press Volume buttons to select number and press Right Soft button to move cursor.
4) Enter network access code via dial keypad.
NETWORK CODE
01: USE:NONE
NETWORK CODE
01: USE:NONE
NETWORK CODE
02:_ USE:NONE
NETWORK CODE
02:1234 USE:NONE
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5) Enter use option number.(0-3)
OR
Press Volume button to make selection and press
Right Soft button to save and return to step 3.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 400
MMC 310
MMC 710
MMC 711
MMC 712
MMC 713
CUSTOMER ON/OFF PER TRUNK
LCR CLASS OF SERVICE
LCR DIGIT TABLE
LCR TIME TABLE
LCR ROUTE TABLE
LCR MODIFY DIGIT TABLE
NETWORK CODE
02:1234 USE:CCC
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[717] UCD AGENT ID
This MMC defines UCD agent ID numbers or PIN numbers. These numbers are used to log
UCD agents into the UCD groups. There are 100 available entries and each entry is tied to a specific UCD group. Agent ID codes can be up to 4 digits long.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 717.
Display shows:
2) Dial code entry number.(e.g., 005)
OR
Press Volume buttons to select number and press Right Soft button to move cursor.
3) Enter ID code via dial keypad(e.g., 1234) and press Right Soft button to move cursor.
4) Enter group number.(e.g., 505)
OR
Press Volume button to select group and press Right Soft button to select and return to step 2.
OR
Select all groups.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
AGENT PIN (001)
ID: GRP:NONE
AGENT PIN (005)
ID:_ GRP:NONE
AGENT PIN (005)
ID:1234 GRP:NONE
AGENT PIN (005)
ID:1234 GRP:505
MMC 607 UCD OPTIONS
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[718] MY AREA CODE
This MMC defines the home area code and country code. This information is used for caller ID and ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to allow callback without digit modifications in LCR.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 718.
Display shows:
2) Enter 0 for COUNTRY or 1 for AREA.
OR
Press Volume buttons to make selection and press
Right Soft button to move cursor.
3) Enter area code(maximum 4 digits) via dial keypad
(e.g., 2) and press Right Soft button to move
cursor back to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
MY AREA CODE
AREA :
MY AREA CODE
AREA :
MY AREA CODE
AREA :2
RELATED ITEMS
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[719] IDLE DISPLAY
This program allows you to enter guidance data to be displayed on large LCD phones.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 719.
Display shows:
2) Enter the number of the line on a large LCD phone
(01~12) on which guidance data is to be displayed.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter guidance data via dial keypad and press
Right Soft button to save and move to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
IDLE DISPLAY (01)
IDLE DISPLAY (02)
IDLE DISPLAY (02)
WELCOME TO ABC
RELATED ITEMS
MMC 120 LARGE LCD OPTIONS
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[720] COPY KEY PROGRAMMING
Provides a tool for duplicating key assignments from one phone to another. This can be done on a per-station basis or on all stations, but not on a group of stations. A limitation is that the original and target phones must be of the same type.(the same number of buttons)
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 720.
Display shows:
2) Enter the station number to copy to.(e.g., 205)
OR
Press Volume buttons to make selection and press Right Soft button to move cursor.
OR
Select all stations.
3) Enter station number to copy from.(e.g., 203) and cursor returns to step 2.
OR
Press Volume buttons to make selection and press Right Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] COPY KEY
FROM:NONE
[205] COPY KEY
FROM:NONE
[205] COPY KEY
FROM:203
RELATED ITEMS
MMC 107
MMC 721
MMC 722
MMC 723
KEY EXTENDER
SAVE STATION KEY PROGRAMMING
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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[721] SAVE STATION KEY PROGRAMMING
Provides a service tool which minimizes the accidental loss of programmable buttons on phones. First the data is saved and then the station can be replaced with another station type or the keys can be reprogrammed to other features. Once testing or replacement is completed, the data can be restored to the individual station, providing the same type is in place.
CONDITIONS
This program must be used carefully because key programming data is saved to a common programming database. When a new phone is connected, the system copies data from this database to the new phone.
DEFAULT DATA
RESTORE
ACTION DISPLAY
1) Press Transfer button and enter 721.
Display shows:
2) Enter desired station number.(e.g., 205)
OR
Press Volume button to make selection and press Right Soft button.
3) Press Volume button to make function selection and press Right Soft button to enter and return to
[201] SAVE KEY
RESTORE
[205] SAVE KEY
RESTORE
[205] SAVE KEY
SAVE
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 107
MMC 722
MMC 723
KEY EXTENDER
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
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[722] STATION KEY PROGRAMMING
Allows the customizing of programmable buttons on specific phones and add-on modules
(AOMs). For phones, buttons 1 and 2 are set as CALL buttons by default. For AOMs, all buttons are set as DS keys by default. Features are selected by pressing the dial keypad buttons the required number of times. For example, for OHVA, the number 6 is pressed three times. If the BOSS key is required, 2 is pressed for the first letter B and then the Volume button used to change the selection from BARGE to BOSS.
DIAL KEYPAD
COUNT
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
1
AB
DGPALM
GPIK
LANREQ
MMPA
PAGE
2
BARGE
EP
HDSET
LANREQ
NEW
PAGE
3
CAD
FAUTO
ICONF
LANREQ
OHVA
RB
4
SETDND
WAKEUP WAKEUP DIAL 9 WAKEUP
Programmable Button Assignments
XCHIN
Feature
AB
ABAND
Description
ABSENCE
ABANDONED CALL
ABW
ACC
AN/RLS
BARGE
BILL
BLOCK
BOOTH
BOSS
AGENT BUSY/WRAP UP
ACCOUNT
ANSWER/RELEASE
BARGE-IN
BILL(Hotel Feature)
OHVA BLOCK
BOOTH(Hotel Feature)
BOSS/SECRETARY
Feature
MMPG
MS
MSG
MUTE
MW
NEW
NND
NOCLIP
NPG
NS
NXT
Description
MEET ME PAGE
MANUAL
SIGNALLING
MESSAGE
MUTE
MESSAGE WAIT
NEW CALL
NAME NUMBER
DATE
NO CID SEND
NETWORK
PAGE
NETWORK
STATION
CID NEXT
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(continued)
Feature Description Feature Description
CAD
CALL
CAMP
CANMG
CBK
CC
CCBS
CHIN
CHOUT
CALL ACTIVITY DISPLAY
CALL BUTTON
STATION CAMP-ON
OHVA
OPER
PAGE
PROG
OFF-HOOK VOICE ANNOUNCE
OPERATOR
PAGE
MESSAGE CANCEL
CALLBACK
CALL COVERAGE
ISDN CALL BACK
PAGPK
PICKUP PAGE HOLD
PARK
PAUSE
CHECK IN(Hotel Feature)
PMSG
CHECK OUT(Hotel Feature)
PRB
CALL PARK ORBIT
PAUSE
PROGRAMMED STATION MESSAGE
PRIVACY RELEASE AND BRIDGE
SET PROGRAM
CHOICE
CLIP
CONF
CHOICE
(Related to News Server)
CALLER ID
CONFERENCE
CONP
CR
CONNECTED NAME
DISPLAY
CALL RECORD
(Requires SVMi card)
CREDIT
CREDIT(Hotel Feature)
CS
CALL STATUS
CSNR
CALLER ID SAVE NUMBER
REDIAL
DGPALM
EASY ALARM SET TO
REMOTE STATION
DICT
DIR
DICTATION
DIRECTORY
DIVERT
DLOCK
EXECUTIVE CALL DIVERT
TO SECRETARY
DOOR LOCK
PTHR
RB
REJECT
RETRY
REVW
RP
RSV
RTO
PATH REPLACEMENT
ROOM BILL(Hotel Feature)
OHVA REJECT
AUTO REDIAL ON BUSY
REVIEW
RING PLAN
ROOM STATUS VIEW
(Hotel Feature)
RING PLAN TIME OVERRIDE
SETDND
SET DO NOT DISTURB
SETMG
SET MESSAGE W/O RING
SG
STATION GROUP
DND
DNDO
DP
DROP
DS
DO NOT DISTURB
DO NOT DISTURB
OVERRIDE
DIRECT PICKUP
CALL DROP
DSS KEY
SLOCAT
STAFF LOCATOR(Hotel Feature)
SMDR
SNR
SP
SMDR KEY
SAVED NUMBER REDIAL
UCD SUPERVISOR
SPD
SPKR
SSET
SPEED DIAL
SPEAKER
ISDN SUPPLEMENTARY SERVICE
SET
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(continued)
Feature
DT
ECT
EP
EXTMIC
FAUTO
FLASH
FWRD
GPIK
HDSET
HLDPK
HOLD
HOTEL
ICONF
IDISC
IG
IHOLD
INFDSP
INQIRE
IRET
ISPY
LCR
LISTN
LNR
LOG
MMPA
Description Feature Description
DTS KEY
EXPLICIT CALL TRANSFER
STATE
ESTABLISHED CALL
PICKUP
EXTERNAL MIC
STORE
SYSALM
SET EXECUTIVE STATE
STORE DISPLAYED NUMBER
FORCED AUTO ANSWER
FLASH
CALL FORWARD
GROUP PICKUP
HEADSET MODE
HOLD PICKUP
TCLIP
TG
TIMER
TP
TRARPT
TRSF
UA
SYSTEM ALARMS
TEMP CLIP
TRUNK GROUP
TIMER
TERMINAL PORTABILITY
TRAFFIC REPORT
TRANSFER
UNIVERSAL ANSWER
HOLD
HOTEL(Hotel Feature)
VM
VOICE MAIL MEMO
(Requires SVMi card)
VMADM
VOICE MAIL ADMINISTRATION
(Requires SVMi card)
ISDN 3 PTY CONFERENCE
VMAME
ANSWER MACHINE EMULATION
(Requires SVMi card)
ISDN 3 PTY
DISCONNECTION
IN/OUT GROUP
VMMSG
VOICE MAIL MESSAGE KEY
(Requires SVMi card)
ISDN 3-PARTY HOLD
INFORMATION DISPLAY
(Requires News/Call Plus)
INQUIRE
ISDN 3 PTY RETRIEVE
CID SPY
VT
VOICEMAIL TRANSFER
LEAST COST ROUTING
GROUP LISTENING
LAST NUMBER REDIAL
CALL LOGGING
MEET ME PAGE ANSWER
WAKEUP
WAKE UP(Hotel Feature)
XCHIN
EXPRESS CHECK IN
(Hotel Feature)
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DEFAULT DATA
For phones, buttons 1 and 2 are set as CALL buttons by default.(Other settings depend on the keyset type.) For AOMs, all buttons are set as DSS buttons by default.
ACTION DISPLAY
1) Press Transfer button and enter 722.
Display shows:
2) Enter selected station number.(e.g., 205)
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Enter selected key number.(e.g., 18)
OR
Press Volume button to select key number and press Right Soft button to move cursor.
4) Using table above, press dial keypad to select number.
OR
Press Volume button to make selection and press
Right Soft button to advance cursor to step 5 to enter extender, if required, or to return to step 2.
5) Enter extender if required.(e.g., 03)
OR
Press Volume button to make selection and press
Right Soft button to return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] KEY (MAST)
01:CALL1
Æ
[205] KEY (MAST)
01:CALL1
Æ
[201] KEY (MAST)
18:NONE
Æ_
[201] KEY PROG.
18:NONE
ÆGPIK_
[201] KEY PROG.
18:NONE
ÆGPIK03
RELATED ITEMS
MMC 107
MMC 720
MMC 721
KEY EXTENDER
COPY KEY PROGRAMMING
SAVE STATION KEY PROGRAMMING
Samsung Business Communications
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[723] SYSTEM KEY PROGRAMMING
This MMC is similar to MMC 722, Station Key Programming, except that changes are made system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table.
TYPE OF PHONE
No Type of Phone
00 24 BTN SETS
01 12 BTN SETS
03 EU 6B SETS
05 48/64 BTN AOMS
06 20 BTN SETS
07 28 BTN SETS
08 18 BTN SETS
09 8 BTN SETS
10 99 BTN SETS
11 38 BTN SETS
12 21 BTN SETS
13 14 BTN SETS
14 DS-07S SETS
DIAL KEYPAD
Description
Phone with 24 program buttons
Phone with 12 program buttons
EU phone with 6 program buttons
AOM with 48/64 program buttons
Phone with 20 program buttons
Phone with 28 program buttons
Phone with 18 program buttons
Phone with 8 program buttons
Phone with 99 program buttons
Phone with 38 program buttons
Phone with 21 program buttons
Phone with 14 program buttons
7000 Range phone
COUNT
DIAL 2
DIAL 3
DIAL 4
1
AB
DGPALM
GPIK
BARGE
EP
HDSET
2
CAD
FAUTO
ICONF
3 4
DIAL 6
DIAL 7
MMPA
PAGE
NEW
PAGE
OHVA
RB SETDND
DIAL WAKEUP XCHIN WAKEUP WAKEUP
See Programmable Button Assignments in MMC 722.
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DEFAULT DATA
SEE DEFAULT DATA IN MMC 722
ACTION DISPLAY
1) Press Transfer button and enter 723.
Display shows:
2) Enter type of set via dial keypad.(e.g.,1)
OR
Press Volume button to make selection and press Right Soft button.
3) Enter key number.(e.g., 03)
OR
Press Volume button to make selection and press Right Soft button.
4) Using table above, press dial keypad to select number.
OR
Press Volume button to make selection and press Right Soft button to advance cursor to step
5 to enter extender, if required.
OR
Press Left Soft button to return to step 3.
5) Enter extender if required.(e.g., 03)
OR
Press Volume button to make selection and press Right Soft button to return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
TYPE:24 BTN SETS
01:CALL1
Æ
TYPE:12 BTN SETS
01:CALL1
Æ
TYPE:12 BTN SETS
03:NONE
Æ
TYPE:12 BTN SETS
03:NONE
ÆGPIK
TYPE:12 BTN SETS
03:GPIK
ÆGPIK03
RELATED ITEMS
MMC 107
MMC 720
MMC 721
KEY EXTENDER
COPY KEY PROGRAMMING
SAVE STATION KEY PROGRAMMING
Samsung Business Communications
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[724] DIAL NUMBERING PLAN
This MMC allows the technician to change directory numbers for stations, trunks, station groups, trunk groups and feature access codes. The system can be pre-programmed with default 3- or 4-digit numbering for stations, station groups and trunk numbers depending on the position of the DIP switches on the MCP card. There is an error message provided to prevent the accidental duplication of a directory number or feature access code.
No Type of Dial No Description
00
01
02
03
STN DIAL NO.
TRK DIAL NO.
AA/VD DIAL NO
MISC DIAL NO.
This is where station directory numbers are changed or assigned.
Default: 201-2xx, 3xx(last 319) or 2001-2xxx
This is where trunk directory numbers are changed or assigned.
Default: 701-7xx or 7001-7xxx
Not used
This is where directory numbers for relays, MOH ports and the alarm sensor are changed or assigned.
Default: MISC01:371
MISC02: 361
MISC03:362
MISC04:3999
04 STNG DIAL
NUMBER
05 TRKG DIAL
NUMBER
This is where station group numbers are changed or assigned.
Default: 500-5xx or 5001-5xxx
This is where trunk group numbers are changed or assigned.
Default: The first is 9 or 0, 800-809
06 FEAT DIAL NUMBER This is where feature access codes are changed or assigned. Dialling codes are entered via the dial keypad by pressing a number the required number of times to select the feature. For example, for
OHVA, the number 6 would be pressed three times.
Please remember that this program is system-wide.
07 S0 STN DIAL NO. This is where directory numbers for BRI station ports are changed or assigned.
Default: 8701-8708
09 NTWK LCR DIAL NO This is where additional LCR access codes are entered if two or more OfficeServ 7100 systems are networked together.
Default: NONE
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OfficeServ 7100 Call Server Programming Guide
(continued)
No Type of Dial No Description
10
11
12
13
14
15
16
VIRT EXT DIAL NO
MGI DIAL NO.
IP STN DIAL NO.
WLAN DIAL NO,
SPNET DIAL NO
H323 TRK DIAL NO
SIP TRK DIAL NO
This is where virtual station directory numbers are changed or assigned.
Default: SLT: 3501-3508, DGP: 3401-3416
This is where MGI port directory numbers are changed or assigned.
Default: 3801-38xx
This is where IP-based station directory numbers are changed or assigned.
Default: 3201-3208
This is where IP-based station directory numbers are changed or assigned.
Default: 3301-3308
This is where Samsung proprietary switch-to-switch VoIP networking trunk signalling port directory numbers are changed or assigned.
Default: 8301-8308
This is where VoIP H.323 trunk signalling port directory numbers are changed or assigned.
Default: 8401-8408
This is where VoIP SIP trunk signalling port directory numbers are changed or assigned.
Default: 8501-8508
FEATURE NUMBERING DIAL KEYPAD
COUNT
DIAL 2
DIAL 3
DIAL 4
DIAL 5
DIAL 6
DIAL 7
1
AB
DGPALM
GPIK
LANREQ
MMPA
PAGE
2
BARGE
EP
HDSET
LANREQ
NEW
PAGE
3
CAD
FAUTO
ICONF
LANREQ
OHVA
RB
4
SETDND
DIAL 9 WAKEUP XCHIN WAKEUP WAKEUP
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Feature Code Assignments and Default
Feature Default
ABAND 64
Description
ABW NONE AGENT BUSY/WRAP UP
ACCT 47 ACCOUNT
BARGE NONE BARGE-IN
BOSS NONE BOSS/SECRETARY
CAMP 45 STATION
CANMG 42
CBK 44 CALLBACK
CHIN NONE CHECK IN(Hotel Feature)
CHOUT
CHOICE
NONE
NONE
CHECK OUT(Hotel Feature)
CHOICE(Related to News Server)
CONF 46 CONFERENCE
CONP NONE CONNECTED NAME DISPLAY
CR NONE CALL RECORD(Requires SVMi card)
CREDIT NONE CREDIT(Hotel Feature)
DGPALM NONE EASY ALARM SET TO REMOTE STATION
DICT NONE DICTATION
DIRPK 65
DISALM 58
DIVERT NONE
DLOCK 13
DND 40
EXECUTIVE CALL DIVERT TO SECRETARY
DO NOT DISTURB
2-232
E-LCR1
E-LCR2
E-LCR3
E-LCR4
NONE
NONE
NONE
NONE
FAUTO 14
FLASH 49
SECOND LCR DIGIT TRANSLATION
SECOND LCR DIGIT TRANSLATION
SECOND LCR DIGIT TRANSLATION
SECOND LCR DIGIT TRANSLATION
FORCED AUTO ANSWER
FLASH
FWD 60 CALL
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
(continued)
Feature
GRPK 66
Default
GROUP PICKUP
Description
HLDPK 12 HOLD PICKUP
HOLD 11 HOLD
HOTEL NONE HOTEL(Hotel Feature)
ICONF
IDISC
NONE
NONE
ISDN 3-PARTY CONFERENCE
ISDN 3-PARTY DISCONNECTION
IG
IHOLD
53
NONE
IN/OUT GROUP
ISDN 3-PARTY HOLD
INFDSP
IRET
LCR
LISTN
LNR
NONE
NONE
#
NONE
19
INFORMATION DISPLAY(Requires News/Call Plus)
ISDN 3-PARTY RETRIEVE
LEAST COST ROUTING
GROUP LISTENING
LAST NUMBER REDIAL
MMPA
MMPG
MSG
MYGRPK
NEW
NOCLIP
56
54
43
28
NONE
NONE
MEET ME PAGE ANSWER
MEET ME PAGE
MESSAGE
MY PICKUP GROUP CALL PICKUP
NEW CALL
NO CID SEND
OHVA
OPER
PAGE
PAGPK
NONE
0
55
10
PARK NONE
PMSG 48
OFF-HOOK VOICE ANNOUNCE
OPERATOR
PAGE
PICKUP PAGE HOLD
CALL PARK ORBIT
RB
REJECT
NONE
NONE
ROOM BILL(Hotel Feature)
OHVA REJECT
RSV
RTO
SELFID
NONE
NONE
NONE
ROOM STATUS VIEW(Hotel Feature)
RING PLAN TIME OVERRIDE
SELF SYSTEM ID
Samsung Business Communications
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Feature Default Description
SETMG
SLOCAT
SLTALM
41
NONE
NONE
SET MESSAGE W/O RING
STAFF LOCATOR(Hotel Feature)
EASY ALARM SET TO SELF STATION
SLTMMC
SNR
15
17
NORMAL PHONE PROGRAMMING
SAVED NUMBER REDIAL
SPEED 16
SRELOC NONE SET
SSET
STATE
NONE
NONE
ISDN SUPPLEMENTARY SERVICE SET
SET EXECUTIVE STATE
(continued)
UA
VMADM
VMAME
VMMEMO
VMMSG
VMSCMT
VMSMSG
WAKEUP
WCOS
67
NONE
NONE
NONE
NONE
NONE
NONE
18
59
UNIVERSAL ANSWER
VOICE MAIL ADMINISTRATION(Requires SVMi card)
ANSWER MACHINE EMULATION(Requires SVMi card)
VOICE MAIL MEMO(Requires SVMi card)
VOICE MAIL MESSAGE KEY(Requires SVMi card)
VMS COMMENT(Requires SVM -800)
VMS MESSAGE(Requires SVM -800)
WAKE UP(Hotel Feature)
WORKING CLASS OF SERVICE
DEFAULT DATA
SEE DESCRIPTION
FEATURE CODES DEPEND ON COUNTRY
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ACTION DISPLAY
1) Press Transfer button and enter 724.
Display shows:
2) Dial option number to make selection.(e.g., 06)
OR
Press Volume button to make selection and press
Right Soft button to advance cursor.
3) Dial first letter of feature name.(e.g., 7)
OR
Press Volume button to make selection then press
Right Soft button to advance cursor.
4) Enter digits(e.g., 63) via the dial keypad.
5) Press Right Soft button to enter change and continue to make changes.
If an error message appears indicating duplication of access code, enter 1 for YES for change or
enter 0 for NO for no change.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
STN DIAL NUM:C1
S2-P01:201
Æ
FEAT DIAL NUMBER
ABAND :64
Æ_
FEAT NUMBER PLAN
PAGE :55
Æ
FEAT NUMBER PLAN
PARK :NONE
Æ_
FEAT NUMBER PLAN
PARK :NONE
Æ63
FEAT NUMBER PLAN
PARK :NONE
Æ63
SAME DIAL EXIST
CHANGE? Y:1,N:0
RELATED ITEMS
ALL MMCs
Samsung Business Communications
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[725] SMDR OPTIONS
Allows the system administrator to select the information printed on the SMDR report.
The following options may be selected:
No Option
00 PAGE HEADER
01 LINE PER PAGE
04 AUTHORIZE
CODE
TIME
06 IN/OUT GROUP
07 DND CALL
08 WAKE-UP CALL
09 DIRECTORY
NAME
13 NO. OF DIAL
MASK
Default
YES
66
02 INCOMING CALL YES
03 OUTGOING CALL YES
NO
YES
NO
NO
YES
NONE
10 CALLER ID DATA NO
11 ABANDON CALL NO
0
Description
This option determines whether a page header will print at the top of each page. This would normally be turned off if SMDR is being sent to a Call Accounting machine.
This option selects the length of each page to determine when to print the SMDR header. The number of lines is in the range 01-99.
This option determines whether incoming calls will print on SMDR.
This option determines whether outgoing calls will print on SMDR.
This option determines whether authorization codes will print on SMDR. If this option is set to NO, ‘****’ is printed on SMDR.
This option determines whether valid calls will include the minimum call time in total call duration.
This option allows a message, IN GROUP or OUT
GROUP, to be printed in the ‘digits dialled’ column each time a station enters or leaves a group.
This option allows a message, IN DND or OUT DND, to be printed in the ‘digits dialled’ column each time a station enters or leaves DND.
This option determines whether stations receiving an alarm reminder call will print on SMDR.
This option allows the system administrator to enter a name up to 16 characters which will appear on the
SMDR header.
This option can be selected to print Caller ID data received from the Central Office on incoming calls.
This option requires the use of a 132-column wide carriage printer or an 80-column printer set for condensed print.
If this option is set to YES, unanswered calls for which
CID information was received will print on SMDR.
If this option is set to a numeric value, the selected last digits of the number dialled field will be masked as asterisks(*) on the SMDR print out. Maximum masked digits is 18. First 4 digits will not mask.
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(continued)
No Option Default
15 INCOMING
ANSWER
NO
16 INTERCOM CALL NO
17 KEY MMC IN/OUT NO
FEED
LINE
23 DID NUM/NAME
24 ITP
REGISTRATION
25 SET
RELOCATION
END
0
YES
NO
NO
Description
If this option is set to YES, the duration of calls ringing before being answered will print on SMDR.
This option determines whether intercom calls will print on SMDR.
If set to YES the SMDR record will show programming being opened and closed in MMC 200 and MMC 800.
This option determines where the page feed is inserted on HM REPT.(Hotel Application Only)
This option determines that the number of empty lines per each page on HM REPT.(Hotel Application Only)
If this option is set to YES, received DID information will print on SMDR.
If set to YES the SMDR record will show registration of
ITP phones.
If set to YES the SMDR record will show Set Relocations.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
SEE DESCRIPTION
SOME OPTIONS DEPEND ON COUNTRY
Samsung Business Communications
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ACTION DISPLAY
1) Press Transfer button and enter 725.
Display shows:
2) Dial the option number.(e.g., 01)
OR
Use the Volume buttons to scroll through the options and press Right Soft button to select an option.
3) Enter the option data.
OR
Use the Volume buttons to press Right
Soft button to save the data and return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 300 CUSTOMER ON/OFF PER STATION
PAGE HEADER
PRINT: YES
LINE PER PAGE
60 LINE/PAGE
LINE PER PAGE
50 LINE/PAGE
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[727] SYSTEM VERSION DISPLAY
This MMC is used for system version display only.(READ ONLY) The displays depend on which modules are included in the system
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 727.
Display shows:
2) Press Volume button to show other modules, e.g.,:
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
MP10-MAIN VERS
07.02.26 V4.01.p
MP10-SP VERS
07.02.26 V1.01.e
MP10-VMS VERS
07.02.26 V4.01.p
MP10-DATA VERS
NO VERSION DATA
RELATED ITEMS
NONE
Samsung Business Communications
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[728] CID TRANSLATION TABLE
Allows the system administrator or technician to associate a CID number received from the central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’ will be displayed.
The translation table consists of 1000 entries. Each entry comprises a telephone number up to 14 digits and a name up to 16 digits.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 728.
Display shows first entry
2) Dial entry number.(e.g., 0005)
OR
Use Volume button to scroll through entries and press Right Soft button to select entry.
3) Enter telephone number and press Right Soft button to advance to name entry.
OR
Enter telephone number and press Left Soft button to return to step 2.
4) Enter associated name and press Right Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
CLIP XLAT(0001)
DGT:
CLIP XLAT (0005)
DGT:_
CLIP XLAT (0005)
DGT:3054264100
CLIP XLAT (0005)
SAMSUNG TELECOM
RELATED ITEMS
MMC 312
MMC 608
ALLOW CALLER ID
ASSIGN REVIEW BLOCK
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[740] STATION PAIR
Assigns a secondary station to a phone. This secondary station can be a keyset or single line phone. The secondary station assumes the Call Forwarding, Class of Service, LCR
Class, and DND attributes of the primary station. The secondary station will ring when the primary station rings, and vice versa. Features can be set or cancelled at either station.
When changing the COS
If the COS is changed for either station in MMC 301, the change affects both stations. Messages from the secondary extension will display the secondary extension number.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 740.
Display shows
2)
Enter the primary station number via dial
Keypad.(e.g., 201)
OR
Use Volume button to select and press Right Soft button.
3) Enter the secondary station number via dial
Keypad.(e.g., 205)
OR
Use Volume button to select and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[201] PRIMARY
SECONDARY:NONE
[201] PRIMARY
SECONDARY:NONE
[201] PRIMARY
SECONDARY:205
RELATED ITEMS
MMC 102
MMC 301
MMC 310
CALL FORWARD
ASSIGN STATION COS
LCR CLASS OF SERVICE
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[746] COSTING DIAL PLAN
The COSTING DIAL PLAN is used to analyze the leading dialled digits of a dialled number and determine what DIAL PLAN it is to follow. Data entry for this program is in three fields: ENTRY, DIGITS and COST RATE table reference.
DIGITS
Up to 500 entries may be made. Each entry can be up to 10 digits. These are the entries that will be searched to find a match with the digits dialled by the station making the call. This is a leading digits table and the system will look for the exact leading digits in the table that match the number dialled. For example, if a user dials 1305 and the COSTING DIAL
PLAN contains 1, 1308 and 1312, the dialled digits will be matched to 1 because 1308 and
1312 do not form a complete match. When this table is created by the technician or when any new entries are added, the system automatically places all entries in numerical order.
Wild cards(
∗) can be used to represent any digit. The Toll Restriction Wild Card Character assignment(MMC 704) is common with Call Costing and Toll Restriction. When all entries are used, [LAST ENTRY] is displayed.
DIAL PLAN
This shows in the programming display as DP and represents a pattern(1-7, 8). This pattern is used by MMC 433, TRUNK COST RATE, to determine the correct billing according to
MMC 749, RATE CALCULATION TABLE
When the system finds a DIAL PLAN match for the digits dialled, the system checks
MMC 749 to see what RATE CALCULATION to use for costing the call.
EXAMPLES
When a station user dials a number, the system will search the COSTING DIAL PLAN to find a match. If 13056 is dialled and this MMC contains entries 1, 13, 1305 and 1401, the closest match is 1305 and this will be selected. If 1305 is dialled and this MMC contains entries 1, 13, 13056 and 1401, no action will be taken until the station user dials another digit. If the next digit is 6, the 13056 entry is the closest match and this entry will be selected, but if the next digit is anything other than 6, the 13 entry is the closest match.
Whenever a new entry is added, the system will sort all entries in numerical order because this is the logical order in which the system analyzes digits. Wild cards are checked after exact digits. If 1813 and 18
∗∗ are entered, the system will check 1813 first. If no match is found, it will check 18
∗∗.
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DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 746.
Display shows:
2) Dial CALL COST entry.(e.g., 005)
OR
Press Volume button to select entry and press Right Soft button to move cursor.
3) Enter digit string via the dial keypad and press Right Soft button.
4) Enter DIAL PLAN 1-8.(e.g., 8)
OR
Press Volume button to select dial plan and press Right Soft button to save and return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
COST DP (001)
DIGIT:
COST DP (005)
DIGIT:_
COST DP (005)
DIGIT:1305
COST DP (005)
CALL RATE: 8
RELATED ITEMS
MMC 433
MMC 747
COST RATE
RATE CALCULATION TABLE
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[747] RATE CALCULATION TABLE
The RATE CALCULATION TABLE is used to define the billing charges for each COST
RATE. These rate tables correlate with the Trunk Cost Rate and the Costing Dial Plan.
There are eight call costing rates. Each rate has the following data fields.
No Type
(FIRST INTERVAL
DURATION)
(FIRST INTERVAL
COST)
Description
This is the amount of time at the beginning of each call to which a fixed cost is applied.
The range is 0-999 seconds; e,g. 180 seconds(three minutes).
This is the cost for the first interval duration in £s sterling or Euros.
The range is 0 to 999; e.g., 345(£3.45 or €3.45).
(SECOND INTER-
VAL DURATION)
(SECOND INTER-
VAL COST )
4 SURCHARGE
This is the duration of each billing increment after the first interval has expired.
The range is 0-999 seconds; e.g., 006 seconds(six seconds).
This is the cost for each billing increment, in £s sterling or Euros, after the first interval has expired.
The range is 0-999; e.g., 100(£1.00 or €1.00).
This is a one-time charge, in £s sterling or Euros, that is applied to the call over and above the time charges.
The range is 0-999; e.g.,150(£1.50 or €1.50).
Currency values
(£ or €)
Currency values(£ or €) depend on the setting for the USE EURO option in MMC 210.
DEFAULT DATA
ALL COST RATES: NO DATA
ACTION DISPLAY
1) Press Transfer button and enter 747.
Display shows:
2) Dial COST RATE number 1-8.(e.g., 3)
OR
Press Volume button to select COST RATE and press Right Soft button to move cursor.
COST RATE (1)
1ST DUR :000 SEC
COST RATE (3)
1ST DUR :000 SEC
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3) Dial option number 0-4.(e.g., 1)
OR
Press Volume button to select option and press
Right Soft button to move cursor.
4) Enter data via dial keypad.(e.g., 125=1.25)
OR
Press Volume button to select data and press
Right Soft button to save and return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 433
MMC 746
COST RATE
COSTING DIAL PLAN
COST RATE (3)
1ST COST:000
COST RATE (3)
1ST COST:125
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[750] VM CARD RESTART
This MMC is used for the Samsung Built-In Voice Mail card.
There are four options available in this MMC:
No Option Description
0 MBX DOWNLOAD When the Built-In Voice Mail module starts, part of the power up procedure will download data from the system to determine time, date, what mailboxes to create, and system numbering plan. This must be done at least once, but once done this download feature can be turned NO to save boot up time.
2 VIRTUAL This option is determine which type virtual port include during
DOWNLOAD mailbox and system numbering plan downloading procedure.
The virtual port type are followed:
No Type
0 VIRTUAL EXT
Description
Virtual extension number
1 DESKTOP ITP DESKTOP IP-based phone number
2 DECT PHONE DECT terminal number
3 VM CONNECTION
3 MOBILE ITP Wireless IP-based mobile phone number
4 BRI STATION ISDN terminal number
5 VOIP NET TRK VoIP networking trunk number
6 VOIP 323 TRK VoIP H.323 trunk number
7 VOIP SIP TRK VoIP SIP trunk number
8 REMOTE STN Remote station number via networking
Select VMS Type. There are 3 types: SVMi CARD, DLI CON-
NECT, IP-UMS SERVER(impossible simultaneously use all type)
DEFAULT DATA
ALL OPTIONS ARE NO
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ACTION DISPLAY
1) Press Transfer button and enter 750.
Display shows:
2) Press Volume button to make selection and press
Right Soft button.
3) Press Volume button to make selection and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
MBX DOWNLOAD
NO
VM RESTART
RESET NOW ? NO
VM RESTART
RESET NOW ? YES
RELATED ITEMS
NONE
Samsung Business Communications
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[751] ASSIGN MAILBOX
This MMC is only used for the Samsung Built-In Voice Mail card. It assigns mailboxes to each station or group as required. During Voice Mail card power up, mailboxes will be created for each directory number with a ‘YES’ entry. Once the Voice Mail database has been created, new mailboxes can be added: y
Through Voice Mail administration. y
By adding a new mailbox in this MMC.
If a mailbox is to be removed, this must be done through Voice Mail administration.
If a station that does not have an associated mailbox calls the Voice Mail system, it will be answered by the Voice Mail system main greeting.
CONDITIONS
Mailboxes that are needed for users who do not have an extension must be added through
Voice Mail programming.
DEFAULT DATA
ALL STATIONS: YES
ALL GROUPS: NO
ACTION DISPLAY
1) Press Transfer button and enter 751.
Display shows:.
2) Dial station number.
OR
Press Volume button to scroll the number and press Right Soft button to move cursor.
3) Dial 0 for NO or 1 for YES.
OR
Press Volume button to make selection and press Right Soft button to save and return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
ASSIGN MAIL BOX
[201] YES
ASSIGN MAIL BOX
[202] YES
ASSIGN MAIL BOX
[202] NO
RELATED ITEMS
NONE
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OfficeServ 7100 Call Server Programming Guide
[752] AUTO RECORD
y y y y
This MMC is only used for the Samsung Built-In Voice Mail card. Specific stations in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls(incoming and outgoing) can be recorded.
In this MMC you can assign:
Station number: Which station can use this feature.
Mailbox number: What mailbox the conversations are recorded in.
I, O or B: What type of calls are recorded.(in, out or both)
Voice mail port number: What port is dedicated to the station.
Before using the Auto Record feature
Before using the Auto Record feature, make sure that you are not violating any laws. Samsung is not responsible for any illegal use of this feature.
CONDITIONS
A maximum of eight stations can use this feature at one time. The same port cannot be assigned to more than one station. Attempts to do this will result in an error message. When a
Voice Mail port is assigned here, it is automatically removed from the Voice Mail group defined in MMC 601.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 752.
Display shows:
2) Dial station number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Dial mailbox number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
AUTO RECORD
STN:201 MB:NONE
AUTO RECORD
STN:201 MB:NONE
AUTO RECORD
STN:201 MB:201
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4) Dial VM number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
5) Dial call type via dial keypad.(0: I, 1: O or 2: B)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
AUTO RECORD
PORT:209 CALL:I
AUTO RECORD
PORT:209 CALL:B
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OfficeServ 7100 Call Server Programming Guide
[753] WARNING DESTINATION
This MMC is only used for the Samsung Built-In Voice Mail card. It provides an emergency destination for calls destined for the card if the card is removed or is offline.
In addition, any calls that are forwarded to the card will not forward; they will remain ringing at the ‘fwd from’ station until answered. This destination can be a station number or a group number.
DEFAULT DATA
5000
ACTION DISPLAY
1) Press Transfer button and enter 753.
Display shows:
2) Dial station number or group number.
OR
Press Volume button to scroll through numbers and select.
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
WARNING DEST.
DEST:500
WARNING DEST.
DEST:501
RELATED ITEMS
NONE
Samsung Business Communications
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[754] VM HALT
This MMC is only used for the Samsung Built-In Voice Mail. It is used to halt the Voice
Mail Module. If the Voice Mail module is halted by using this MMC, system has to restart to use the Voice Mail module again. At that time, ‘RESTART’ option can be used.
DEFAULT DATA
RESTART
ACTION DISPLAY
1) Press Transfer button and enter 754.
Display shows:
2) Enter 1 to HALT or 0 to PROC
OR
Press Volume button to select.
3)
If you select 1 to halt, display shows:
Press 1 to confirm.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
VM HALT
STATUS:RESTART
VM HALT
STATUS:RESTART
VM HALT
ARE YOU SURE? YES
RELATED ITEMS
NONE
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OfficeServ 7100 Call Server Programming Guide
[755] VM ALARM
This MMC is only used for the Samsung Built-In Voice Mail. It will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a threshold.
The threshold is measured as a percentage of capacity. This means that if the MMC is set for 80, the alarm will be generated when the disk exceeds 80% of the available drive space.
DEFAULT DATA
THRESHOLD: 80%
ACTION DISPLAY
1) Press Transfer button and enter 755.
Display shows:
2) Enter new threshold level.(e.g., 70)
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
VM ALARM
THRESHOLD:80
VM ALARM
THRESHOLD:70
RELATED ITEMS
NONE
Samsung Business Communications
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[756] ASSIGN VMMOH
This MMC is only used for the Samsung Built-In Voice Mail. It is used to assign each port a Music-On-Hold source for the system from a sound file located on the Voice Mail card hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099.
To use the default music, select the number; otherwise, make sure you record the sound file first. Then, assign the sound file to a Voice Mail port.
For example, if you record sound file 5025 you would associate 25 with a specific Voice
Mail port, e.g., 301. This will dedicate the port for use only as MOH and remove it from group 529 or 549. Now 301will show up as a valid music source in MMCs 308, 309 and
408.
Each Music-On-Hold source assigned here requires one Voice Mail port.
When the first Built-In Voice Mail port is used for VMMOH
If the first Built-In Voice Mail port is used for VMMOH, it must be disabled before boot up since Built-In Voice Mail and the system use port 1 during boot up to exchange critical information. For this reason we suggest you use the last port as
VMMOH ports.
DEFAULT DATA
NOT USED
ACTION DISPLAY
1) Press Transfer button and enter 756.
Display shows:
2)
Dial VM number.(e.g.,
301
)
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
3)
Enter VM message number.(e.g., 25)
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
SET VMMOH
301 : NOT USED
SET VMMOH
301: NOT USED
SET VMMOH
301: 25
RELATED ITEMS
NONE
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OfficeServ 7100 Call Server Programming Guide
[757] VM IN/OUT
This MMC is only used for the Samsung Built-In Voice Mail. It is used to assign each
Voice Mail port as used for incoming, outgoing or both-way calls. This MMC must support outgoing calls if off-premises notification(beeper, outbound follow me or outbound notification) is used.
DEFAULT DATA
IN/OUT
ACTION DISPLAY
1) Press Transfer button and enter 757.
Display shows:
2) Dial VM number.(e.g., 301)
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
3) Enter option via dial keypad.(e.g., IN)
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
VM IN/OUT
301: IN/OUT
VM IN/OUT
301: IN/OUT
VM IN/OUT
301: IN
RELATED ITEMS
NONE
Samsung Business Communications
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[758] VM DAY/NIGHT
This MMC is only used for the Samsung Built-In Voice Mail. The module can operate in either a DAY or NIGHT operating mode. The mode determines what main menu greetings and options are played to callers and can change automatically (if enabled in the card) according to the settings in this MMC.
This MMC contains either a DAY or NIGHT instruction for each Ring Plan.
DEFAULT DATA
ALL RING PLANS: DAY
ACTION DISPLAY
1) Press Transfer button and enter 758.
Display shows:
2) Enter ring plan number.
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
3) Dial 0 for day or 1 for night.
OR
Press Volume button to make a selection and press Right Soft button to save and move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
VM DAY/NIGHT
RING 1 : DAY
VM DAY/NIGHT
RING 3 : DAY
VM DAY/NIGHT
RING 3 : DAY
RELATED ITEMS
MMC 507 ASSIGN RING PLAN TIME
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OfficeServ 7100 Call Server Programming Guide
[759] CLI RINGING
This MMC assigns a specific CID number received from the central office to a specific ring plan destination. Also allows you to reject a specific CID number and assign priorities.
There are 9 priority levels: priority 1 is the highest and priority 9 is the lowest.
It also allows you to select the ring tone heard at a phone when called by a specific CID number.
There is also a cadence control option to perform a similar function for SLTs. There are eight ring tones available along with a Follow Station(NO) option. There are five cadences and a Follow
Station option(NO) for SLTs. The CID Ringing table consists of 100 entries.
DEFAULT DATA
NONE
Option
CLI
REJ
PRI
Description
CID number to be received from the central office. Up to 16 digits may be entered.
CID call reject option. When this sets YES, if a call comes that matched CID number and CLI field then the system will be reject call.
CID priority option. There are 9 priority levels: priority 1 is the highest and priority 9 is the lowest. When calls into station group come and group members are all busy, the system will assign a priority to the CID number so that calls from a high priority CID number will be placed at the front of the group queue.
If this option sets NO, the longest call that placed at the group queue has the highest priority.
Ring plan and destination during each ring plan. The destination can be a station, station group.
R1: XXX, R2: XXX,
R3: XXX, R4: XXX,
R5: XXX, R6: XXX
TONE
CAD
Ring Tone options for a specific CID Number.(NO, 1~8)
No Calls will ring with the phone users choice of ring frequency.
1~8 Calls from the programmed CID number will ring phones with this ring frequency.
Ring Cadence options for a specific CID Number at SLT’s(NO, 1~5)
No Calls will ring with the normal SLT ring cadences.
1 Calls from the programmed CID number will ring SLT’s with the intercom ring cadence.
2 Calls from the programmed CID number will ring SLT’s with the CO ring cadence.
3 Calls from the programmed CID number will ring SLT’s with the DOOR ring cadence.
4 Calls from the programmed CID number will ring SLT’s with the ALARM ring cadence.
5 Calls from the programmed CID number will ring SLT’s with the CALL-
BACK ring cadence.
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ACTION DISPLAY
1) Press Transfer button and enter 759.
Display shows:
2) Dial entry number.(e.g., 005)
OR
Press Volume button to make a selection and press Right Soft button to move cursor.
3) Enter CID number and press Right Soft button to advance to next entry.
OR
Enter CID number and press Left Soft button to return to step 2.
4) Enter reject option via dial keypad.
(1 for YES, 0 for NO)
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
5) Enter priority level via dial keypad.(1-9 or NO)
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
6) Enter station or group number for each Ring.
Plan destination via dial keypad.(e.g., 501)
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
7) Dial 1-8(or NO) to select ring tone.(e.g., 2)
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
8) Dial 1-5(or NO) to select ring cadence.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
9) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
CLI RINGING(001)
CLI:
CLI RINGING(005)
CLI:_
CLI RINGING(005)
CLI:1234567
CLI RINGING(005)
REJ:NO PRI:NO
CLI RINGING(005)
REJ:NO PRI:NO
CLI RINGING(005)
R1:501 R2:NONE
CLI RINGING(005)
TONE:2 CAD:NO
CLI RINGING(005)
TONE:2 CAD:NO
RELATED ITEMS
MMC 312 ALLOW CALLER ID
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[760] ITEM COST TABLE
This MMC provides a means to assign a code to a billable item along with a 10-character name for the item. There are a maximum of 100 entries(00 to 99) in the table with item 00 reserved as the code for room deposits, 01 reserved as the code for phone deposits and items 89 to 99 reserved for other PMS stream items.
These item codes, with the exception of codes 93 to 99, will appear on the guests’ bills at checkout and will serve to identify what each charge on the bill is for. The room bill, when printed, will also show telephone calls with an item designation of TEL and the name field will show the number dialled. In addition to the name, up to eight of the tax codes or rates defined in MMC 761 can be applied to each item.
PRE DEFINED CODES
Description
This is the code used for pre-pay room deposits.
This is the code used for pre-pay phone deposits.
No Code
93
94
95
96
97
98
99
00 Room Deposit
01 Phone Deposit
02-88 -
89
90
W/UP SET
W/UP ANS
91
92
W/UP N/ANS
W/UP CANCL
Check In
Check out
Available
Occupied
Clean Room
Fix Room
Hold
A wake up call was set.
A wake up call was answered.
A wake up call was not answered.
A wake up call was cancelled.
A guest has checked into a room.
A guest has checked out of a room.
A room has been flagged as AVAILABLE.
A room has been flagged as OCCUPIED.
A room has been flagged as NEEDS CLEANING.
A room has been flagged as NEED MAINTENANCE.
A room has been flagged as HOLD.
CONDITIONS
This function can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
NO ENTRIES
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ACTION DISPLAY
1) Press Transfer button and enter 760.
Display shows:
2) Enter valid code number(e.g., 02) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter item name(e.g., ROOM COST) via keypad.
4) Press Right Soft button to move cursor to tax entries.
5) Enter the tax rates that apply to this item(‘1’ selects each rate) and press Right Soft button to return to
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
ITEM CODE (00)
NAME:RM Deposit
ITEM CODE (02)
NAME:
ITEM CODE (02)
NAME: ROOM COST
ITEM CODE (02)
TAXES:00000000
ITEM CODE (02)
TAXES:11000000
RELATED ITEMS
MMC 761 TAX RATE SETUP
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[761] TAX RATE SETUP
This MMC allows the technician to set up the eight tax rates used in MMC 760. Each tax rate may be defined as a fixed value or as a percentage of the item cost. In addition, a 10- character name may be used to define the reason for the tax. The options are detailed below.
Option
TAX RATE
TYPE
VALUE
NAME
Description
The number assigned to this tax rate. Tax rates are numbered 1 to 8 to match the rate field in MMC 760, counting from left to right.
The type of tax. Defines if the VALUE is applied as a percentage(%) of the cost of an item(e.g., service charge) or is added as a fixed currency value(C) to an item or is applied as a Inclusive VAT percentage(I) of the cost of an item.
The actual tax rate that will be applied to the item cost.
A 10-character name that will be displayed on the room bill alongside the tax.
CONDITIONS
This function can be used only when the Hotel function is enabled in MMC 813, HOTEL
OPERATION.
ENTERING CHARACTERS
Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME.
DEFAULT DATA
ALL RATES ARE %
ACTION DISPLAY
1) Press Transfer button and enter 761.
Display shows:
2) Enter valid tax number, e.g., 2, via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Dial 0 for ‘%’, 1 for ‘C’ or 2 for ‘I’.
(Refer to table above)
OR
Press Volume button to make selection and press Right Soft button to move cursor.
TAX RATE (1)
TYPE:% VAL:00.00
TAX RATE (2)
TYPE:% VAL:00.00
TAX RATE (2)
TYPE:C VAL:00.00
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4) Enter the tax rate or value via dial keypad.
OR
Press Volume button to make selection.
If valid entry, system advances cursor.
5) Enter name and press Right Soft button to return to step 2.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 760 ITEM COST TABLE
TAX RATE (2)
TYPE:C VAL:01.25
TAX RATE (2)
NAME:MIA BED
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[762] ROOM COST RATE
This MMC allows the technician to set up the cost rates for a week. Each room cost rate can be assigned with a percentage of the actual room cost from Sunday to Saturday.
EXAMPLE: If you set SUN: 150%, 1. MON: 100%, 2.TUE: 090% .
Then, if you set £100 as the room cost when checking in a guest, the real room cost will be
£150 on Sunday, £100 on Monday and £90 on Tuesday.
CONDITIONS
This function can be used only when the Hotel function is enabled in ‘MMC 813, HOTEL
OPERATION’.
DEFAULT DATA
ALL RATES ARE 100%
ACTION DISPLAY
1) Press Transfer button and enter 762.
Display shows:
2) Dial day number 0-6.(e.g., 2)
OR
Press Volume button to select day and press
Right Soft button to move cursor.
3) Enter room cost rate.(001-999, e.g., 090)
RM COST RAT(SUN)
100% :
RM COST RAT(TUE)
100% :
RM COST RAT(TUE)
100% :090
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 760 ITEM COST TABLE
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[763] SECOND LCR
This MMC allows the technician to input the Extended LCR information table.
Max table index is 200. This table have translation and route information for input digits.
The last table(index 200) has only ‘NEXT ROUTE’ option. This is used for the case there are no matching table for user input digits. NEXT ROUTE option can be set by LCR or trunk group as follows.
Default
-
Option Description
IN DIGIT
OUT DIGIT
Define user input digits after E-LCR code
(Max 16 digits)
Outgoing digits(these digits will be sent instead of input digits) (Max
16 digits)
USE LCR NUM Select which E-LCR code(E-LCR1, E-LCR2, E-LCR3, E-LCR4) used for this table index.
NEXT ROUTE Select ‘LCR’ or trunk group to seizure.
‘LCR’ means that MMC710 LCR DIGIT table will be used with outgoing digits(OUT DIGIT).
-
ALL
LCR
CONDITIONS
MMC724 FEATURE CODE: E-LCR1, E-LCR2, E-LCR3, E-LCR4 addition
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 763.
Display shows:
2) Dial Table number 001-200.
OR
Press Volume button to select Table number and press Right Soft button to move cursor.
3) Enter IN DIGIT maximum 16 digits, and press
Right Soft button to move cursor.
4) Enter OUT DIGIT option number([1]).
OR
Press Volume button to select OUT DIGIT and press
Right Soft button to move cursor.
(001)IN DIGIT
(001)IN DIGIT
(001)IN DIGIT
1234
(001)OUT DIGIT
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5) Enter OUT DIGIT maximum 16 digits, and press
Right Soft button to move cursor.
6) Enter USE LCR NUM option number([2]).
OR
Press Volume button to select USE LCR NUM and press Right Soft button to move cursor.
7) Enter USE LCR NUM maximum 16 digits, and press
Right Soft button to move cursor.
8) Enter NEXT ROUTE option number([3]).
OR
Press Volume button to select NEXT ROUTE and press Right Soft button to move cursor.
9) Enter USE LCR NUM maximum 16 digits, and press
Right Soft button to move cursor.
10) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 310
MMC 711
MMC 712
MMC 713
MMC 724
LCR CLASS
LCR TIME
LCR ROUTE
LCR MODF. DGT
NUMBER PLAN
(001)OUT DIGIT
7500
(001)USE LCR NUM
(001)USE LCR NUM
9
(001)NEXT ROUTE
(001)NEXT ROUTE
LCR
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[800] ENABLE TECHNICIAN PROGRAM
Used to open and close technician-level programming. If programming is not opened and an attempt is made to access a system MMC, an error message will be displayed.
CONDITIONS
A 4-digit passcode is required to access this MMC. Each character can be digits 0-9. When opened, this MMC enables access to all MMCs.
DEFAULT DATA
DISABLE
ACTION DISPLAY
1) Press Transfer button and enter 800.
Display shows:
ENABLE TECH.PROG
PASSCODE:
ENABLE TECH.PROG
PASSCODE:
∗∗∗∗
ENABLE TECH.PROG
DISABLE TENANT:1
Incorrect code shows:
3) Enter 1 to enable or 0 to disable.
OR
Press Volume button to select and press
Right Soft button to move tenant number and
ENABLE TECH. PROG
PASSCODE ERROR
ENABLE TECH.PROG
ENABLE TENANT:1 enter tenant number(1-2).
4) Press Speaker button to advance to MMC entry level.
801:TEC.PASSCODE
5) Enter the MMC required to begin programming.
6) To log out and return to MMC 800, press
Volume button to select DISABLE.
OR
Press Speaker button then Transfer to return to normal display.
Programming option will time out.
SELECT PROG.ID
RELATED ITEMS
MMC 801 CHANGE TECHNICIAN PASSCODE
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[801] CHANGE TECHNICIAN PASSCODE
Used to change the passcode which allows access to MMC 800, Enable Technician Program, from its current value.
CONDITIONS
The passcode is four characters long. Each character can be digits 0-9. The current or old passcode is required for this MMC.
DEFAULT DATA
DEFAULT PASSCODE: 4321
ACTION DISPLAY
1) Press Transfer button and enter 801.
2) Enter new passcode.
3) Enter new passcode again.
4) If passcode is correct, press Right Soft key to continue and enter desired MMC.
If passcode is incorrect.
System returns to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
TECH. PASSCODE
NEW CODE:_
TECH. PASSCODE
NEW CODE:
∗∗∗∗
TECH. PASSCODE
VERIFY :
∗∗∗∗
TECH. PASSCODE
VERIFY :SUCCESS
TECH. PASSCODE
VERIFY :FAILURE
TECH. PASSCODE
NEW CODE:
∗∗∗∗
RELATED ITEMS
MMC 800 ENABLE TECHNICIAN PROGRAM
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[802] CUSTOMER ACCESS MMC NUMBER
Allows the System Administrator(customer) to have access to certain MMCs. For example, it is required that the customer has access to MMC 102, Call Forward, for call forwarding but it is not required that the customer has access to MMC 710, LCR Digit Table, for LCR dial plans.
This MMC is for both tenants.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 802.
Display shows:
2) Enter desired tenant number(1-2) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter desired MMC number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter 1 for YES or 0 for NO via dial keypad.
OR
Press Volume button to make selection and press Left Soft button to return to step 3 to make additional entries.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
CUST.USE MMC :1
100:STN LOCK:YES
CUST.USE MMC :1
100:STN LOCK:YES
CUST.USE MMC :1
102:CALL FWD:YES
CUST.USE MMC :1
102:CALL FWD:NO
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[805] TX LEVEL AND GAIN
Allows the system administrator to set the base level of TX volume on phones. There are eight levels that can be controlled by the Volume buttons on phones, and 10 controllable levels in the system. This MMC allows the system administrator to classify any desired eight levels within 11.
No Option Description
0 TX LEVEL CONTROL
1
2
MISC TSW GAIN
TSW GAIN
CONTROL
Adjusts the transmitting sensitivity(max.: 9) Default values are:
INDEX: 0 1 2 3 4 5 6 7
LEVEL: 0 1 2 4 3 5 6 7
Adjusts the level of the internal music source of the MCP card or the external music source of the MIS card(0~7, higher numbers mean lower levels). Default value is 0.
Adjusts the tone sensitivity. There are eight types of matrix connections of the T-Switch that adjust the tone sensitivity(0-7, below).
Connection between Trunk lines are only applicable when set as 0 in MMC 421.
0 DGP DLI phone
1 SLT SLI phone
2 ATRK Analogue trunk
3 DTRK Digital trunk
4 DECT DECT terminal
5 VOIP MGI port or IP-based phone
6 SVMi SVMi port
7 WLAN WIP port
DEFAULT DATA
RX
TX
DGP Æ
When changing the MMC [805]
‘MMC [805] TX LEVEL AND GAIN’ should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
DGP
0.0
SLT
0.0
ATRK DTRK DECT
0.0 0.0 -6.0
VOIP
0.0
SVMi WLAN
-6.0 +1.9
DECT Æ
VOIP Æ
SVMi Æ
WLAN Æ
Samsung Business Communications
0.0
0.0
0.0
-6.0
0.0
0.0
0.0
-2.5
0.0
0.0
0.0
-6.0
0.0
+1.9 -6.0 0.0 -6.0 0.0
0.0 -6.0 0.0 -6.0 0.0
0.0 -6.0 0.0 -6.0 0.0
0.0 0.0 0.0 0.0 +1.9
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ACTION DISPLAY
1) Press Transfer button and enter 805.
Display shows:
2) Press Volume button to make selection(0-3) and press Right Soft button to move cursor.
3) (When the TX LEVEL CONTROL is selected) a. Select the desired volume level via dial keypad.
OR
Press Volume button to go to the next volume level and press Right Soft button. b. Enter desired volume data via dial keypad.
OR
4) (When the MISC TSW GAIN is selected) a. Enter desired MISC/BGM TSW gain via dial keypad.
OR
Press Volume button to select desired MISC/BGM
TSW gain and press Right Soft button.
5) (When the TSW GAIN CONTROL is selected) a. Select the TX TWS connect type via dial keypad.
OR
Press Volume button to go to the next TX TSW connect type and press Right Soft button. b. Select the RX TSW connect type via dial keypad.
OR
Press Volume button to go to the next RX TSW connect type and press Right Soft button. c. Enter desired TSW gain control data via dial keypad.
OR
Press Volume button to scroll data and press
Right Soft button.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
TX LEVEL CONTROL
LEVEL 0
Æ0
TX LEVEL CONTROL
LEVEL 1
Æ1
TX LEVEL CONTROL
LEVEL 1
Æ1
TX LEVEL CONTROL
LEVEL 1
Æ3
MISC TSW GAIN
BGM/MOH :0
TSW GAIN CONTROL
SLT
ÆDGP :+0.0
TSW GAIN CONTROL
SLT
ÆATRK:+0.0
TSW GAIN CONTROL
SLT
ÆATRK:+1.9
RELATED ITEMS
NONE
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[806] CARD PRE-INSTALL
Allows the pre-programming of a card slot for a specific card type. A card inserted into a system will not be recognized by the system until it is enabled using this MMC. Cards installed using this MMC will not be assigned in the system numbering plan—you should use MMC 724 to assign the desired directory numbers to extensions, trunks, ports or miscellaneous functions.
When a card is removed and a different type card is inserted
If a card is removed and a different card is inserted, and this MMC is performed, the memory associated with the previous card(e.g., key programming) will be erased.
When a previous card is UNI Board and a current card is the same, but the modules are changed
If a UNI card is removed and a UNI card which has different modules is inserted, system will recognize automatically. So it does not need to preinstall .
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 806.
Display shows:
2) Enter cabinet number via dial keypad.(e.g., 1)
OR
Press Volume button to make selection and press Right Soft button.
3) Enter slot number via dial keypad.(e.g., 6)
OR
Press Volume button to make selection and press Right Soft button.
4) Dial 1 for YES to reset card or dial 0 for NO.
OR
C:1–S:1
8 DLI
Æ8 DLI
C:1–S:1
8 DLI
Æ8 DLI
C:1–S:6
16 DLI
Æ16 DLI
C:1–S:6
RESET CARD ? NO
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Press Volume button to make selection and press Right Soft button.
5) Dial 1 for YES to reset card or dial 0 for NO.
OR
Press Volume button to make selection and press Right Soft button.
C:1–S:6
ARE YOU SURE?NO
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6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 724 DIAL NUMBERING PLAN
[807] PHONE VOLUME CONTROL
Allows the system administrator to set phone volume levels.
Phone Volume Level
No
0
1
KEY TONE VOL
SIDETONE VOL
Type No
0
1
FX
Type
LINE VOLUME
SPEAKER VOLUME
3
4
MIC TX LEVEL
NOISE GUARD
3
4
MIC LP ATTEN
ACOU DECOUPL
9 MIN RX VOL(28D, 12L, 21D, ITP)
When changing the MMC [807]
‘MMC [807] PHONE VOLUME CONTROL’ should not be changed from the default levels without the assistance of the local SAMSUNG distributor.
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DEFAULT DATA
DEPENDS ON PHONE TYPE(SHOWN FOR 21D)
21D FX
Type
KEY TONE VOL
SIDETONE VOL
HANDSET TX
MIC TX LEVEL
NOISE GUARD
NOISE THRES
ALC THRES
TX/RX THRES.
TX/RX COMP
MIN RX VOL
Default
4
3
1
1
8
3
5
1
7
6
Type
LINE VOLUME
SPEAKER VOLUME
NOR.LP ATTEN
MIC LP ATTEN
ACOU DECOUPL
ELEC DECOUPL
T/R RATIO
R/T RATIO
VOL.CONTROL:US24
KEY TONE VOL:1
VOL.CONTROL:EU24
KEY TONE VOL:1
VOL.CONTROL:EU24
SIDETONE VOL:1
VOL.CONTROL:EU24
HANDSET TX :6
Default
3
14
4
5
8
2
8
2
ACTION DISPLAY
1) Press Transfer button and enter 807.
Display shows:
2) Enter phone type via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter volume item via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
4) Enter volume data via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to save and return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
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[810] HALT PROCESSING
Used only in the event that all data processing needs to be stopped either in a single cabinet slot or in the entire system.
DEFAULT DATA
PROC
ACTION DISPLAY
1) Press Transfer button and enter 810.
Display shows:
2) Enter cabinet selection via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
OR
Select all cabinets and slots.(and go to step 4)
HALT/PROCESSING
C:ALL S:ALL
ÆPROC
HALT/PROCESSING
C:1 S:ALL
ÆPROC
HALT/PROCESSING
C:ALL S:ALL
ÆPROC
HALT/PROCESSING
C:1 S:2
ÆPROC
3) Enter slot number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to advance cursor.
4) Enter 1 for HALT or 0 for PROC.
OR
Press Volume button to make selection and press
Right Soft button to enter and return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
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[811] RESET SYSTEM
Provides a means of restarting the system. The system can simply be reset or it can be reset and all memory cleared to default values. Extreme care should be taken when using this
MMC. If the system is restarted, all voice/data connections are dropped. If memory is cleared, all customer data is deleted and the system returns to defaulted status.
No
0
1
2
Type Description
RESET SYSTEM System reset only with MC card read.
CLEAR MEMORY System reset and make default system with MC card read.
FAST RESTART System reset only without MC card read.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 811.
Display shows:
2) Enter reset type(0-2) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press
Right Soft button.
4) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press
Right Soft button.
5) If clear memory, system will return with default time and date and default extension number.
OR
If system just restarted, it will return to normal programmed status.
SYSTEM RESTART
RESET SYSTEM?NO
SYSTEM RESTART
CLEAR MEMORY?NO
SYSTEM RESTART
CLEAR MEMORY?YES
SYSTEM RESTART
ARE YOU SURE?YES
RELATED ITEMS
NONE
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[812] SET COUNTRY CODE
Selects the country for correct system programming and operation.
When changing the MMC [812]
‘MMC [812] SET COUNTRY CODE’ should not be used from the default levels without the assistance of the local SAMSUNG distributor.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 812.
Display shows:
2) Press Volume button to make selection and press Right Soft button.
3) Press Volume button to select YES or NO and press Right Soft button.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
SELECT COUNTRY
Undefined
SELECT COUNTRY
RUSSIA/CIS
DEFAULTING SYSTM
ARE YOU SURE?NO
RELATED ITEMS
MMC 811 RESET SYSTEM
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[813] HOTEL OPERATION
Allows the installing technician to enable the HOTEL feature.
DEFAULT DATA
DISABLE
ACTION DISPLAY
1) Press Transfer button and enter 813.
Display shows:
2) Dial 1 for ENABLE or 0 for DISABLE.
OR
Press Volume button to make selection and press Right Soft button.
3) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press Right Soft button.
4) Dial 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press Right Soft button.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
HOTEL OPERATION
DISABLE
HOTEL OPERATION
ENABLE
HOTEL OPERATION
CHANGE NOW ? NO
HOTEL OPERATION
ARE YOU SURE?YES
RELATED ITEMS
Hotel Related MMCs
MMC 221
MMC 222
MMC 513
MMC 760
MMC 761
MMC 762
EXTENSION TYPE
FAX PAIR
HOTEL TIMER
ITEM COST TABLE
TAX RATE SETUP
ROOM COST RATE
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[815] CUSTOMER DATABASE COPY
This enables the on-board customer database(SRAM) to be copied to the MC Database(MCDB) and also allows the MCDB database to be copied to the SRAM. A daily save can be programmed to automatically save the SRAM to the MCDB. This ensures that an up-to-date database is always available in case of a catastrophic failure. A daily save time of 00:00 means that no daily save is performed.
It is recommended that the MCDB is cleared before the SRAM is copied to it. When the
SRAM is copied to the MCDB there is no interruption in service. If the MCDB is copied to the SRAM, the system will reset to accept the new data.
MCDB(Mc card database)
Option Description
S:mm/dd/yy hh:mm
CLEAR MCDB
COPY TO SRAM
Indicates the time the database was saved to the MCDB.
Clear MCDB.
Copy MCDB to SRAM.
SRAM(MCP on-board database)
Option Description
S:mm/dd/yy hh:mm
COPY TO MCDB
Indicates the time the SRAM was last saved.
Copy SRAM to MCDB.
DAILY SAVE hh:mm The time the SRAM will be saved to the MCDB.
A MC Card of 256 MB
A MC Card of 256 MB must be installed in order to copy the on board database(SRAM) on to the MC card (MCDB).
DEFAULT DATA
DAILY SAVE 00:00(no daily save)
ACTION DISPLAY
1) Press Transfer button and enter 815.
Display shows:
If MC card is in use, the display shows:
CUST DBASE:MCDB
S:12/01/01 00:00
CUST DBASE:MCDB
MMC IS BUSY
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2) Press Right Soft button to move cursor.
3) Press Volume button to make selection and press
Right Soft button to move cursor.
4) Press Volume button to select YES or NO and press Right Soft button.
5) Press Volume button to select YES or NO and press Right Soft button.
If you select YES, the display shows.
6) Press Volume button to make selection and press Right Soft button to move cursor.
7) Press Volume button to make selection and press Right Soft button to move cursor.
8) Input save time.
OR
Press Right Soft button to move cursor.
9) Press Volume button to make selection and press Right Soft button to move cursor.
10) Press Volume button to make selection and press
Right Soft button to make changes and return to
11) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
CUST DBASE:MCDB
S:12/01/01 00:00
CUST DBASE:MCDB
CLEAR SMDB :NO
CUST DBASE:MCDB
CLEAR SMDB :YES
CUST DBASE:MCDB
ARE YOU SURE?NO
CUST DBASE:MCDB
Cleared....
CUST DBASE:SYSDB
DAILY SAVE:00:00
CUST DBASE:SYSDB
DAILY SAVE:00:00
CUST DBASE:SYSDB
DAILY SAVE:23:30
CUST DBASE:SYSDB
COPY TO SMDB:NO
CUST DBASE:SYSDB
ARE YOU SURE?:YES
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[818] PROGRAM DOWNLOAD
APP
SYS
DRV
WEB
RUT
MSP
CSP
PR2
PRI
Change the system version by downloading the new version stored on the MC card to the
APP/SYS/DRV/WEB/RUT/MSP/CSP and TEPRI cards.
Option Description
To upgrade application (including MP and VM module)
Include all modules. (?)
To upgrade Driver, F/W (including SP, MGI, drivers)
To upgrade WEB UI
To upgrade Router module (limited in MP11)
To upgrade MSP driver
To upgrade CSP driver
To upgrade TEPRI2 Package
To upgrade TEPRI/ TEPRIa Package
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 818.
Display shows:
2) Press Volume button to select program type and press Right Soft button to move cursor.
3) Press Volume button to select YES and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
PGM DOWNLOAD
APP:ap10v014.pkg
PGM DOWNLOAD
SYS:rd10v014.pkg
SYSTEM PKG
DOWNLOAD NOW?YES
RELATED ITEMS
NONE
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[819] MC FILE CONTROL
Displays the size(in bytes) of various system program files on the MC card.
Files included in MC card are described below:
File Name
Startup.ini
Ms10v508.pkg
Cs10v101.pkg
Description
If user designates an MCP program in MMC 818, related data are saved in this file.
This file is initially not included but is created when the above programs are selected at MMC 818.
MSP driver program
This program must be included in MC card to start the system.
MSP driver program
This program must be included in MC card to start the system.
Dr10v014.pkg
MP and VM module is included in this package.
This package includes SP, MGI and other drivers.
Ws10v014.pkg vm_l_use.tar/ vm_l_uk.tar
DEFAULT DATA
NONE
WEB UI program
VM prompt
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ACTION DISPLAY
1) Press Transfer button and enter 819.
Display shows:
2) Press Volume button to confirm program type
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
Startup.ini sz:512 bytes
Cs10v101.pkg sz:14418432 bytes
RELATED ITEMS
NONE
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[820] ASSIGN SYSTEM LINK ID
This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 100 link IDs can be entered including SELF ID. In addition, each Link ID is associated with the
IP address and IP address type of the MCP card for that system.
Option
LINK ID
SIGNAL G/W
IP TYPE
Description
System ID for networking feature.
System IP address for VoIP networking.
System IP address type for VoIP networking. SELF system IP address type determines ‘SYSTEM IP TYPE’ in MMC 830.
CONDITIONS
‘SELF’ represents self-node, and must be set to use the networking function. Items other than ‘SELF’ are used for station numbers and can be omitted.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 820.
Display shows:
2) Enter SELF link ID via dial keypad and press Right Soft button.
3) Press Volume button to select other link ID and press Right Soft button to mover cursor.
4) Enter other link ID via dial keypad and press Right Soft button.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 821
MMC 823
MMC 824
MMC 830
ASSIGN NETWORK TRUNK
ASSIGN NETWORK COS
NETWORK DIAL TRANSLATION
ETHERNET PARAMETERS
SELF :LINK ID
SELF :LINK ID
11
SYS01:LINK ID
SYS01:LINK ID
22
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[821] ASSIGN NETWORK TRUNK
Assigns the Q-signalling PRI trunk for networking. It is assigned data on a per-TEPRI card basis.
DEFAULT DATA
NORMAL
ACTION DISPLAY
1) Press Transfer button and enter 821.
Display shows:
2) Enter first trunk number of PRI card.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter 0 for NORMAL, or 1 for Q-SIGNALLING.
OR
Press Volume button to make selection and press Right Soft button to save and move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[701] Q-SIG TRK
NORMAL
[701] Q-SIG TRK
NORMAL
[701] Q-SIG TRK
Q-SIGNALLING
RELATED ITEMS
NONE
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[822] VIRTUAL EXTENSION TYPE
Assigns the virtual extension port type. The virtual extension port types are followed:
No
03
04
05
06
07
08
00
01
02
09
10
11
12
13
14
Type
SLT
24 BTN SET
12 BTN SET
7 BTN SET
6 BTN SET
28 BTN SET
18 BTN SET
8 BTN SET
38 BTN SET
21 BTN SET
14 BTN SET
LARGE SET
7 BTN LCD
0 BTN LCD
NONE
Description
Emulates SLI port
24 buttons phone
12 buttons phone
7 buttons phone
6 buttons phone
28 buttons phone
18 buttons phone
8 buttons phone
38 buttons phone
21 buttons phone
14 buttons phone
Large LCD phone
7 buttons LCD phone
0 button LCD phone not used
DEFAULT DATA
3501-3522: SLT
3401-3440: 21 BTN SET
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ACTION DISPLAY
1) Press Transfer button and enter 822.
Display shows:
2)
Enter virtual extension number.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
OR
Select all ports.
3)
Enter virtual extension type.
OR
Press Volume button to make selection and press Right Soft button to save and move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[3501]PORT TYPE
SLT
[3501] PORT TYPE
SLT
[ALL] PORT TYPE
SLT
[3501] PORT TYPE
SLT
RELATED ITEMS
NONE
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[823] ASSIGN NETWORK COS
Assigns the class of service for networking.
No Option
01 CALL OFFER
04 CC SIG CONN
05 CC SVC RETN
06 CCBS
07 CCNR
08 CFB
09 CFNR
10 CFU
11 CI
12 CI CAPABIL
14 CI PROTECT
23 CONP LEVEL
26 CT RE-ROUTE
28 DNDO
29 DNDO CAPABL
30 DNDO PROTEC
31 PAGE
32 PATH REPL.
33 PATH RETEN
Default
2
2
3
N
N
Y
2
2
Y
Y
N
Y
Y
Y
N
N
Y
Y
Y
N
Description
Call Offer
CC Retention of Signal Connection
CC Service Retention
Call Completion to Busy Subscriber
Call Completion on No Reply
Call Forward Busy
Call Forward No Reply
Call Forward Unconditional
Intrusion Capability Level(1~3)
Intrusion Protection Level(0~3)
CONP Level(0: none, 1: Alert, 2: Busy, 3: Both)
Transfer By Rerouting
Do Not Disturb Override
DNDO Capability Level(0~3)
DNDO Protection Level(1~3)
PAGE
Path Replacement
Path Retention
CONDITIONS
NONE
DEFAULT DATA
SEE DESCRIPTION
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ACTION DISPLAY
1) Press Transfer button and enter 823.
Display shows:
2) Dial the class of service number.(01-30)
OR
Press Volume button to select and press
Right Soft button to move cursor.
3) Dial the feature number.
OR
Press Volume button to select and press
Right Soft button to move cursor.
4) Enter 0 for NO, or 1 for YES.
OR
Press Volume button to select YES or NO and
Press Right Soft button to store data.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
NETWORK COS (01)
01:CALL OFFER :Y
NETWORK COS (02)
01:CALL OFFER :Y
NETWORK COS (02)
03:CC PATH RSV:Y
NETWORK COS (01)
03:CC PATH RSV:N
RELATED ITEMS
MMC 301 ASSIGN STATION COS
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[824] NETWORK DIAL TRANSLATION
Assigns the digit translation table used for networking. Generally, under networking conditions, you must dial the node ID and extension number to call the another node extension.
In this MMC, the system provides a simple digit translation so that the user need only dial the extension number to call the station on the other node. The access digit needs to be programmed in MMC 724(‘NTWK LCR DIAL NO.’ option) first. The system allows 96 entries for network dial translation.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 824.
Display shows:
2) Dial the entry number.
OR
Press Volume button to select and press
Right Soft button to move cursor.
3) Enter digit string for access to node(max. 8 digits) and press Right Soft button to move cursor.
4) Enter number of digits user will dial.(e.g., 3 for 3digit extension)
OR
Press Volume button to select and press
Right Soft button to move cursor.
5) Enter max. number of digits system will dial.
OR
Press Volume button to select and press
Right Soft button to move cursor.
6) Enter YES/NO to display other node extension in internal extension number format.
OR
Press Volume button to select and press Right Soft button to move cursor.
01:601
Æ
SIZE:0 MAX:00
01:601
Æ_
SIZE:0 MAX:00
01:601
Æ60201
SIZE:0 MAX:00
01:601
Æ60201
SIZE:3 MAX:00
01:601
Æ60201
SIZE:3 MAX:08
01:601
Æ60201
DISP:N MBX:N
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7) Enter YES/NO to assign Mailbox to remote extension automatically.
OR
Press Volume button to select and press
Right Soft button to move cursor.
8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 710
MMC 724
MMC 820
LCR DIGIT TABLE
DIAL NUMBERING PLAN
ASSIGN SYSTEM LINK ID
01:601
Æ60201
DISP:Y MBX:N
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[825] ASSIGN NETWORKING OPTIONS
Assigns the options used for networking.
No Option Description
0 ADD NUMBER TO NAME Assign to include the extension number in the name field of
Q-SIG standard message.
1 USE REMOTE VM
2 REMOTE VM NUMBER
Assign to use SVMi on remote system.
Assign to access number of remote SVMi when the Remote
VM is used.
3 REMOTE CID NUMB
4 USE REMOTE ATTN
5 REMOTE ATTN NUMB
Assign to use delete node number when CID number send to
SVMi.
Use Attendant on remote system.(RING 1-6, Y/N)
6 SPNET DIGIT SEND
Access number of remote Attendant when the remote Attendant is used.(RING 1-6)
Specify by which method dialled digits are sent across the network.
DEFAULT DATA
ADD NUMB TO NAME: YES
USE REMOTE VM: NO
REMOTE VM NUMBER: NONE
REMOTE CID NUMB: YES
USE REMOTE ATTN: NO
REMOTE ATTN NUMB: NONE
SPNET DIGIT SEND: MGI SIGNALLING
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ACTION DISPLAY
1) Press Transfer button and enter 825.
Display shows:
2) Dial the option number.
OR
Press Volume button to select and press
Right Soft button to move cursor.
3) Dial 1 for YES or 0 for NO.
OR
Press Volume button to select YES/NO and press Right Soft button to mover cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
ADD NUMB TO NAME
YES
USE REMOTE VM
NO
USE REMOTE VM
YES
RELATED ITEMS
NONE
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[826] ASSIGN SYSTEM REFERENCE CLOCK
The system clock may be synchronized with an external clock source from the TEPRI or
BRI card, or it can use the internal clock source.
This MMC can assign the system clock source priority when the external clock source is used.
DEFAULT DATA
PRIORITY 1: C1-S0
PRIORITY 2: C1-S1
PRIORITY 3: SELF
ACTION DISPLAY
1) Press Transfer button and enter 826.
Display shows:
2) Dial the priority number
OR
Press Volume button to select and press
Right Soft button to move cursor.
3) Dial the priority data.
OR
Press Volume button to select and Press
Right Soft button to store.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
NONE
REFERENCE CLOCK
PRIORITY 1:C1-S0
REFERENCE CLOCK
PRIORITY 1:C1-S0
REFERENCE CLOCK
PRIORITY 1:C1-S0
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[829] LAN PRINTER PARAMETERS
This program sets the various parameters required for printing to a LAN-connected device.
The data listed below can be printed.
01. SMDR
02. UCD REPORT
03. TRAFFIC REPORT
04. ALARM REPORT
05. UCD VIEW
06. PERIODIC UCD
07. HOTEL REPORT
08. PMS
The items that are set in this program are:
No Option Default Description
00 DATA -
01 CURR STATUS OFF
02 EMPTY BUFF NO
03 UPDATE LAN
04 DESTINATION
05 PRINTER IP
06 PRINTER TCP
NO
OFF
200.1.1.1
10010
07 LAN TCP 10020
08 RETRY COUNT 03
Current status of the LAN printer
Prints all data left in the buffer
Applies modified values set in this MMC
Data transmit destination(Off, Printer, PC, Both)
The IP address of the LAN printer
The TCP port of the printer
LAN TCP port
Re-transmit attempt count(00~10)
09 RETRY WAIT
10 PJL ENABLE
11 LANGUAGE
12 PAPER SIZE
010 sec
FALSE
RAW
A4
Wait time for re-transmit(005~250 sec)
Sets PJL(0. FALSE, 1. TRUE)
Printer language(0. RAW, 1. PCL, 2. PS)
Paper size(0. A4, 1. LETTER)
13 FONT type(0.COURIER, 1.TIMES NEW ROMAN)
14 DUPLEX ENAB FALSE Sets duplex(0. FALSE, 1. TRUE)
16 PRINT TRAY DEFAULT
17 RESOLUTION 300
18 LINE/PAGE 60
Printer tray(0.Default, 1.Tray1, 2.Tray2, 3.Manual)
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DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 829.
Display shows:
2) Enter type of data to be printed.
OR
Press Volume button to select the type and press the Right Soft button to move the cursor.
3) Enter the item number.
OR
Press Volume button to select the item and press the Right Soft button to move the cursor.
4) Select the data.
OR
Press Volume to select the data and press
Right Soft button to move the cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[01] DATA TYPE
SMDR
[02] DATA TYPE
UCD REPORT
[02] PRINTER IP
200. 1. 1. 1
[02] PRINTER IP
168.219. 83.101
RELATED ITEMS
NONE
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[830] ETHERNET PARAMETERS
This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MCP card.
No Parameter Description
00 SYSTEM IP ADDR Specifies the IP address for the MCP card.
01 SYSTEM GATEWAY Specifies the designated gateway IP address used for contacting
IP devices beyond the local network subnet.
02 SYSTEM NET MASK Specifies the IP subnet mask.
This parameter is used by the system to calculate the range of IP devices(subnet) that are within ‘direct reach’ of the MCP.(without having to go through the designated network IP gateway)
03 SYSTEM RESET Prompt to reset system MCP when system IP address is changed.
This reset is same as FAST RESTART in MMC 811.
04 SYSTEM IP TYPE Specifies if the system will be routing data over a public or private network.
05 SYSTEM PUBLIC IP The MCP will originate communications to IP phones and VoIP connections outside the local network using this IP address. Communications to/from this IP will require involvement of the MGI card. The system identifies communications to/from this address as ‘public’. This allows devices, on remote networks/subnets, to establish communications with the system, without exposing the
LAN. See ‘SYSTEM IP TYPE’.
08 SYSTEM MAC ADDR For reference, and cannot be changed. The unique hardware
(MAC) address of the MCP card.
12 PCMMC ADDRESS When the system wants to connect to PCMMC, it will be sent to this IP address for a connection message.(Reserved for future use.)
13 SM MANAGER IP Not used.
14 CTI SERVER ADDR IP address of CTI Server
17 NEWS ADDRESS IP address of News Server
18 MMS SERVER IP IP address of MMS Server
19 MMS WEB SERV IP IP address of MMS WEB Server
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ETHERNET
- The first three parameters: SYSTEM IP ADDR, SYSTEM GATEWAY, and SYS-
TEM NET MASK are stored separately from the main system database and thus will not be defaulted when MMC811 ‘CLEAR MEMORY’ is performed. Furthermore, any changes to these parameters will not be applied until the MCP2 is reset.
- When changing any IP address/value, three digits must be entered for each(octet) field. For example 192.168.1.10 should be entered as: 192 168 001
010.
CONDITIONS
y y
This MMC must be used if there are ITP phones and/or MGI cards on the system.
After changing Ethernet parameters, restart the system to apply the new settings.
DEFAULT DATA
SYSTEM IP ADDR: 165.213.97.185
SYSTEM GATEWAY: 165.213.97.1
SYSTEM NET MASK: 255.255.255.0
SYSTEM RESET: NO
SYSTEM IP TYPE: PRIVATE IP ONLY
SYSTEM PUBLIC IP: 1.1.1.1
SYSTEM MAC ADDR: CARD DEPENDENT
PCMMC ADDRESS: 168.219.1.101
SM MANAGER IP: 0.0.0.0
CTI SERVER ADDR: 0.0.0.0
NEWS ADDR: 0.0.0.0
MMS SERVER IP: 0.0.0.0
MMS WEB SERV IP: 0.0.0.0
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ACTION DISPLAY
1) Press Transfer button and enter 830.
Display shows the system IP address.
2) Press Volume button to make selection and
Press Right Soft button to move cursor.
3) Using the keypad, enter 3-digit IP numbers.
(e.g., 192 168 001 010 for 192.168.1.10)
Cursor will return to step 1 upon completion of IP address entry.
4) Press Volume button to make selection and
Press Right Soft button to move cursor.
5) Using the keypad, enter 3-digit IP numbers.
(e.g., 192 168 001 001 for 192.168.1.1)
Cursor will return to this step on completion of system gateway entry.
6) Press Volume button to make selection and press Right Soft button to move cursor.
7) Press Volume button to make selection and press Right Soft button to store and move cursor.
8) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
SYSTEM IP ADDR
165.213. 97.185
SYSTEM IP ADDR
165.213. 97.185
SYSTEM IP ADDR
192.168.001.010
SYSTEM GATEWAY
165.213. 97. 1
SYSTEM GATEWAY
192.168.001.001
SYSTEM RESTART
ARE YOU SURE? NO
SYSTEM RESTART
ARE YOU SURE? NO
RELATED ITEMS
NONE
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[831] MGI PARAMETERS
This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MGI card(s) in the system.
No Parameter
0 IP ADDRESS
1 GATEWAY
2 SUB MASK
3 IP TYPE
4 PUBLIC IP
5 PUB PORT
6 VERSION
8 CARD RESET
9 IP VERSION
Description
Specifies the IP address for the MGI card.
Specifies the designated IP gateway address used for contacting
IP devices beyond the local subnet.
Specifies the IP subnet mask. This parameter is used by the system to calculate the range of IP devices(subnet) that are within ‘direct reach’ of the MGI.(without having to go through the designated network IP gateway)
Specifies if the system will be routing data over a public or private network.
The MGI will originate communications, to IP phones and VoIP connections outside the local network, using this IP address. If this
IP address sets 0.0.0.0, 255.255.255.255 or default value then this
MGI card uses private IP only. See System IP Type on MMC 830.
Public Port
No entry required. Used to indicate revision of MGI3 S/W.
Reboots MGI card.
Specidies MGI IP version is IPv4 / IPv6.
- IP ADDRESS, GATEWAY, and SUB MASK—any changes to these parameters will not be applied until the MGI card is reset.
- When changing any IP address/value, three digits must be entered for each
(octet) field. For example, 192.168.1.10 should be entered as 192 168 001 010.
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CONDITIONS
This MMC cannot be accessed unless there is an MGI card installed in the system.
DEFAULT DATA
IP ADDRESS: 1.1.1.1
GATEWAY: 1.1.1.1
SUB MASK: 255.255.255.0
IP TYPE: PRIVATE IP ONLY
PUBLIC IP: 1.1.1.1
PUB PORT: 00000
VERSION: V4
CARD RESET: NO
IP VERSION: IPv4
ACTION DISPLAY
1) Press Transfer button and enter 831.
Display shows the first MGI card.
2) Enter MGI number.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter MGI parameter number.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter MGI parameter.
OR
Press Right Soft button to move cursor.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[3801] IP ADDRESS
168.219. 76.101
[3801] IP ADDRESS
168.219. 76.101
[3801] IP ADDRESS
168.219. 76.101
[3801] IP ADDRESS
165. 10. 1.100
RELATED ITEMS
NONE
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[832] VoIP ACCESS CODE
Provides a means to apply the Internet Protocol(IP) address to the VoIP gateway. This
MMC also assigns the number of channels that can be used for IP faxes.
TABLE(00~62): Outbound or Inbound table used for specific access codes. Usually when the MCP2 card is used as a VoIP gateway, the Outbound table is used. The Inbound table is used to determine the number of digits to receive before processing the call. Each table has
63 entries(00~62).
No Option Description
0 ACCESS DGT This is the access code that is used once the VoIP gateway is accessed; this directs a call based on the routing tables used. An access code table then references an access code and correlates an IP address to the access code for routing. A maximum of eight digits are available.
1 DGT LENGTH This field requests the number of digits that are expected to be received to make up the whole access code.
2 DEL.LENGTH This is the number of digits to delete after receiving the access code.
If no digits are deleted the access code will be sent as part of the call to the destination to continue routing.
3 INSERT DGT
4 IP TABLE 1
Digit(s) to insert for routing at the destination. This can be used when different numbering plans exist or if a dial 9 access is to be inserted in the dialled digits.
This is the first table referenced for routing the access code to an IP address. The system has 64 IP tables(00~63) with 16 entries(00~15) in each table. See MMC 833.
6 IP START This entry indicates where in a table to start looking for an IP code to associate with the access code. This can be used to manage where to start looking for an IP address in high traffic VoIP gateway applications.
For example: If IP address routing to the desired destination is known to be in the last seven entries of a table, the IP START location would be 8.
IP address searching would start at entry 8.
7 SERVER USE This parameter determines whether a H.323 Gatekeeper will be utilized to establish this connection.
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DEFAULT DATA
ACCESS DGT: 00~09(digits 0~9), 10~62 NONE
DGT LENGTH: 1
DEL.LENGTH: 1
INSERT DGT: NONE
IP TABLE 1: 00
IP START: NONE
SERVER USE: NO
ACTION DISPLAY
1) Press Transfer button and enter 832.
Display shows the outbound and first access
code.
2) Enter 0 for O(outbound) or 1 for I(inbound) code table.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter access code table number(00-62) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
4) Enter access code item(0-6) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
5) Enter access code data via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to save and move cursor.
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(O:00)ACCESS DGT
0
(O:00)ACCESS DGT
0
(O:01)ACCESS DGT
1
(O:01)ACCESS DGT
1
(O:01)ACCESS DGT
840
RELATED ITEMS
MMC 833
MMC 834
MMC 836
MMC 837
VOIP IP TABLE
H.323 OPTIONS
H.323 GATEKEEPER OPTIONS
SIP OPTIONS
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[833] VoIP IP TABLE
This MMC provides the IP addresses in tables pointed to by the VoIP code entry(MMC
832). There are 63 tables with up to 16 entries each. The destination IP address is required to route dialled digits based on the access code and digits dialled. The IP entry field is divided into 4 sections allowing modification of separate IP address fields.
When changing IP
When changing any IP address/value, listed below, three digits must be input for each(octet) field. Example 192.168.1.10 input must be: 192 168 001 010
DEFAULT DATA
TB(00) ENTRY(00): MMC 830 SYSTEM IP ADDR
ALL OTHERS: EMPTY
ACTION DISPLAY
1) Press Transfer button and enter 833.
Display shows the first table number.
2) Enter table number(00-62) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter entry number(00-15) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter IP address via dial keypad.
Cursor will be return step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC entry.
TB(00) ENTRY (00)
0. 0. 0. 0
TB(00) ENTRY (00)
0. 0. 0. 0
TB(00) ENTRY (00)
0. 0. 0. 0
TB(00) ENTRY (00)
165.213. 87.110
RELATED ITEMS
MMC 830
MMC 832
MMC 834
MMC 837
MMC 838
ETHERNET PARAMETERS
VOIP ACCESS CODE
H.323 OPTIONS
SIP OPTIONS
PRIVATE IP ADDRESSES
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[834] H.323 OPTIONS
This MMC provides various VoIP support options. The options set in this MMC apply system wide.
No Parameter Description Default
00 GATEWAY CALL ID Numeric identifier for system(up to 12 digits)
01 H.323 FAST SETUP Enables or disables the H.323 Fast Start call setup method.
02 CALLER ID TYPE This option controls the calling party identification type. There are 3 possible selections:
0 GWID: shows the gateway call ID.
1 ANI: shows the calling station number
2 IP: shows the calling H.323 gateway IP address.
06 TUNNELING
07 DEFAULT DIL NO This allows programming of the default direct-in- line number when digits are missing or incorrect on an inbound call.
11 CODEC AUTO NEGO Enables or disables Auto CODEC Negotiation when the MGI is used as an H.323 gateway.
14 SIGNAL PORT
Enables or disables the need for additional channels using H.245 signalling. Tunneling allows use of the H.245 signal channel with the Q.931 channel.
17 SEND CLIP TABLE
Indicate the port number for H.323 signalling and sets a range of numbers allowed by firewall equipment. The common and default IP path or port used is 10000.
Refers to SEND CLI NUMBER(MMC 323), which provides calling party identification when using the
MGI as a H.323 gateway. This provides station ID of the calling station. A single-digit value corresponding with the desired table in MMC 323 should be entered here. This is only used when
MMC 405 value is null.
1234
ENABLE
ANI
ENABLE
500
ON
10000
1
FOLLOW
DID TRANS when the MGI is used as a H.323 gateway.
0 FOLLOW TRUNK RING: Follows MMC 406
1 FOLLOW DID TRANS: Follows MMC 714
2 FOLLOW INCOM DGT: Follows MMC 724
19 ALLOW GW CHECK When using a gatekeeper, this permits the H.323 gateway to check for gatekeeper presence.
20 CLIR WITH NUMBER When this option is enabled, the CLIP number is sent to the network even if the CLIP restriction flag is set.
21 USE OVERLAP DIAL Enables use of overlap dialing.
DISABLE
DISABLE
ENBLOC
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DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 834.
Display shows the first option.
2) Enter H.323 option number(00-20) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter H.323 option data via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
GATEWAY CALL ID
1234
H.323 FAST SETUP
DISABLE
H.323 FAST SETUP
ENABLE
RELATED ITEMS
NONE
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[835] MGI DSP OPTIONS
This MMC provides various MGI DSP options.
No Parameter Description Default
00 CODEC-FRAME Selects which audio CODEC compression will be used and the transmission interval time of VoIP packets generated by the MGI card. MGI3 card supports
G.729A(8 K), G.729(8 K), G.711(64 K), and
G.723.1(5.3~6.4K).
01 ECHO CANCEL Enables or disables echo cancellation. This function removes the echo that is generated by voice reflection and packet delay.
02 SILENCE SUP
03
04
IN FILTER
OUT FILTER
This parameter determines whether silence suppression is used. This prevents transmission during the silence period of a call, and conserves bandwidth when enabled.
This option selects input filtering of the DSP. This should always be set to ENABLE.
This option selects output filtering of the DSP. This should always be set to ENABLE.
05 INPUT GAIN
06
08
09
VOICE VOL
JITTER OPT
MIN JITTER
PCM input gain value of DSP. The range is-
31 dB~32 dB(0~63).
This set the quality of PCM voice from the VoIP DSP to the site. Default is 32(0 dB).
This value selects the voice volume. The range is-
31 dB~31 dB(0~63).
This is a scale value that introduces a intentional buffer(delay) of the transmission of VoIP packets generated by the MGI card. This value determines whether the focus is on packet loss or packet delay.
The range is 00~12.
Decides the minimum time to consider delay for jitter adjustment.
The range is 010~300 ms
10 MAX JITTER
11
12
FAX ECM
MAX FAX CNT
Decides the maximum time to consider delay for jitter adjustment.
The range is 010-300 ms.
This option selects retry of Fax-over-IP if errors are detected.
This is the maximum number of channels that can be simultaneously used for Fax-over-IP. The range is
00~16.
G.729A –
20 Ms
ENABLE
DISABLE
ENABLE
ENABLE
32
32(0 dB).
4
30 ms
150 ms
ENABLE
2
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(continued)
No Parameter
13 DTMF TYPE
14 TOS FIELD
15 FAX RETRY
16 RTP CHK TM
17 USE T38 711
18 802.1 VLAN
19 802.1 PRIOR
20 802.1Q
21 EC GAIN
22 NLP
23 EC TAIL LEN
24 JIT PEROID
25 JIT DEL TM
Description Default
There are two types of DTMF transmission: INBAND, which is industry standard(H.245) type DTMF transport, and OUTBAND which is a Samsung proprietary method.
An 8-bit binary value that will be used by external routers, switches, etc,(that optionally support TOS-bit prioritization) to identify the transport-priority value of data packets generated by the MGI card. This value can be left at the default value(00000) if your network infrastructure does not support this method of bandwidth management.
This option selects retry count of Fax-over-IP if errors are detected. The range is 0~4(0 means no retry).
OUTBAND
All bits 0
3
This option selects the interval time for sending RTCP. 5 SEC
If use T38 FAX, specifies 711 Codec use Enable
Set value (0000~4095) 0000
0
DISABLE
Set value (0~7)
Enable or disable for 802.1Q
(including 802.1 VLAN and 802.1 PRIOR)
Set EC gain value (18~38)
Set NLP value (0~2)
Set EC TAIL LEN (8~128)
Set JITTER PERIOD (1~10)
Set JITTER DELETE TIME (0~500)
32
0
064 MS
01
250
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 835.
Display shows the first option.
2) Enter MGI type(0-2) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter MGI DSP parameter via dial keypad.
OR
MGI3:CODEC-FRAME
G.729A –40 MS
MGI3:CODEC-FRAME
G.729A –40 MS
MGI3:CODEC-FRAME
G.729A –40 MS
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Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter MGI DSP parameter.
OR
Press Volume button to make selection and press Right Soft button to save and return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 831 MGI PARAMETERS
MGI3:CODEC-FRAME
G.729A –20 MS
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[836] H.323 GK OPTIONS
Provides a means to set the H.323 gatekeeper parameters for an optional, external industrystandard H.323 network gatekeeper, using Registration, Admissions and Status signalling
(RAS). The settings apply system wide.
When changing IP
When changing any IP address/value, listed below, three digits must be input for each(octet) field. Example 192.168.1.10 input must be: 192 168 001 010
No Parameter Description Default
00 GK CONNECTION This enables the H.323 call to connect to a gatekeeper.
01 GK ROUTING
02 GK IP ADDRESS
DISABLE
This enables routing of calls through a gatekeeper. DISABLE
This is the gatekeeper’s IP address.
0.0.0.0
03 GK NAME This is the alphanumeric identifier of the gatekeeper.(Up to 16 characters.)
04 ALTER GK IP ADDR This provides an alternate gatekeeper address.
05 H.323 GATEWAY ID This is the H.323 identifier used by the MGI when registering with the gatekeeper.(Up to 32 characters.)
NO
This is the E.164 identifier used by the H.323 trunk when registering with the gatekeeper.(Up to 16 digits long.)
07 GK KEEP ALIVE This is the timer that the MGI uses to acknowledge the presence of the gatekeeper. The range is
000~999 seconds.
08 GK DOWN ROUTE This provides an alternate route if the primary gatekeeper is down. Selections are PSTN or ALTER
GK.
09 GK RAS TYPE Select if AUTO or MANUAL, depending on your gatekeeper’s capabilities.
MODE
12 RRQ FAIL TIME
Select ON or OFF for use of Un-register Request
RAS(URQ) messages.
Programs the time frame to re-send Registration
Request RAS(RRQ) messages to a gatekeeper.
The range is 1~99.
‘Gatekeeper’
0.0.0.0
‘OfficeServ’
1234
0 SEC
PSTN
AUTO
ON
30 seconds
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No Parameter Description
13 GRQ SEND Select ON or OFF for use of Gatekeeper RAS Request(GRQ) messages.
14 USE MULTI E.164 When this option is set to ENABLE, the E.164 identifier can be assigned.
15 E.164 LISTS This is the E.164 identifier used by the H.323 trunk when registering with the gatekeeper. There is a maximum 32 E.164 identifier lists with a digit string length of 16 digits.
16 GK REGISTERED Display the status of registration to the Gatekeeper.
Default
OFF
DISABLE
NONE
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 836.
Display shows the first available option.
2) Enter H.323 GK option via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter H.323 GK option data.
OR
Press Volume button to make selection and press Right Soft button to save and return step 3.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
GK CONNECTION
DISABLE
GK ROUTING
DISABLE
GK ROUTING
ENABLE
RELATED ITEMS
MMC 834 H.323 OPTIONS
NO
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[837] SIP OPTIONS
This MMC permits the adjustments of optional Session Initiation Protocol(SIP) trunk parameters. The MCP supports SIP and H.323 on a per-call-per-port basis. The settings are system wide.
When changing IP
When changing any IP address/value, listed below, three digits must be input for each(octet) field. Example 192.168.1.10 input must be: 192 168 001 010
No Parameter
00 GATEWAY
CALL ID
Description
Numeric system identifier(up to 12 digits)
Default
‘1234’
TYPE
NO
This option controls the calling party identification type.
There are 3 possible selections:
0 GWID: shows the gateway call ID.
1 ANI: shows the calling station number.(default)
2 IP: shows the calling H.323 gateway IP address.
This allows programming of the default direct-in-line number when digits are missing or incorrect on an inbound call.
Sets the UDP port used on a SIP trunk call.
ANI
5000
5060
TRUNK
Sets the UDP port used on a SIP phone call. 5070
PHONE
09 RE-TRANS.
T1 TIME
10 RE-TRANS.
T2 TIME
11 RE-TRANS.
T4 TIME
12 GENERAL
RING TM
TM
The initial re-transmission time if there is no answer, based on the RFC2543 specification. The range is
0~9900 ms.
The maximum re-transmission time if there is no answer, based on the RFC2543 specification. The range is
0~9900 ms.
The time the User Agent Server waits after receiving the
ACK message. Based on the RFC2543 specification. The range is 0~9900 ms.
The server retransmits the response for this length of time until the requested retransmission is received. For example, the wait time after sending 200 OK for INFO.
The range is 0~99900 ms.
After the client sends ACK for the INVITE Final Response, the client cannot confirm if the server received the ACK message.
The client waits for this length of time after sending ACK for the Final Response. The range is 0~99900 ms.
500 ms
4000 ms
5000 ms
5000 ms
5000 ms
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No Parameter Description Default
14 PROVISIONAL After receiving the Provision Response, the User Agent
TIME waits for this length of time until Timeout ends. The range is 0~999900 ms.
TIME
Before sending Cancel for the Invite Request, the User
Agent waits for this length of time. The range is
0~99900 ms.
16 GEN.NO
RESP TIME
17 REQ.RETRY
TIME
Before sending Cancel for General Request, the User
Agent waits for this length of time. The range is
0~99900 ms.
After sending General Request, the User Agent waits for the Final Response for this length of time. The range is
0~99900 ms.
ENABLE
Sets ENABLE or DISABLE to use an optional, external industry-standard SIP Server.
Sets SIP server IP address.
IP
Sets the port to use on the SIP Server.
PORT
29 SIGNAL PORT Indicates the port number for SIP signalling and sets a range of numbers allowed by firewall equipment. The common and default IP path or port used is 10000.
TABLE
33 INCOMING
MODE
Refers to SEND CLI NUMBER(MMC 323), which provides calling party identification when using the MGI as a
SIP gateway.
This provides station ID of the calling station. A singledigit value corresponding to the desired table in MMC
323 should be entered here. This is only used when
MMC 405 value is null.
This option selects how incoming calls are routed when the MGI is used as a SIP gateway.
0 FOLLOW TRUNK RING: Follows MMC 406
1 FOLLOW DID TRANS: Follows MMC 714(default)
2 FOLLOW INCOM DGT: Follows MMC 724
180000 m
5000 ms
5000 ms
5000 ms
DISABLE
0.0.0.0.
5060
10000
1
FOLLOW DID
TRANS
CHECK
When using a gatekeeper, this permits the SIP gateway to check for gatekeeper presence.
DISABLE
T-GW System number when registering as a trunking gateway. 4100
NUM
4200
NUM
S-GW System number when registering as a gateway for stations.
NUMBER
When this option is enabled, the CLIP number is sent to the network even if the CLIP restriction flag is set.
DISABLE
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No Parameter Description
38 SIP
REGISTERED
Display the status of registration to the SIP Server.
39 GW SERVICE When using SIP Server, if this option is ENABLE, then register by user and if DISABLE then register by system number.
Domain name for authorization when using SIP Server
NAME
41 GW USER ID User ID for authorization when using SIP Server
42 REGISTER
PSWD
This password must be used to register SIP Server
This tims value is expire time.
TIME
44 SESSION
TIMER
45 SERVER
VENDOR
46 LINK TEST
Settion Timer Value can be set.
(0:NONE, 1:UPDATE, 2:REINVITE)
SIP server vender value can be set.
(0:IETF, 1:IMS, 2:BroadWorks, 3:Xener, 4:Telcoware,
5:SEC-IMS)
This value is for Link test between Proxy Server and OfficeServ system.
(0:NONE, 1:OPTIONS)
NO
Default
DISABLE
-
000000 SEC
NONE
0
NONE
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 834.
Display shows the first option.
2) Enter SIP option number 00-38(e.g., 01) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter SIP option data via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
GATEWAY CALL ID
1234
CALLER ID TYPE
ANI
CALLER ID TYPE
IP
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4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 323
MMC 405
MMC 306
MMC 714
MMC 724
MMC 832
MMC 834
CALLING PARTY NUMBER
TRUNK CO TEL NUMBER
TRUNK RING ASSIGNMENT
DID NUMBER AND NAME TRANSLATION
DIAL NUMBERING PLAN
VOIP ACCESS CODE
H.323 OPTIONS
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[839] SIP USER
This MMC is used to register sip user and password.
DEFAULT DATA
ACTION DISPLAY
1) Press Transfer button and enter 839.
Display shows the first table number.
2) press Right Soft button to move cursor.
REG-01 : USER NUM
REG-01 : USER NUM
REG-01 : USER NUM
3) Enter registration number(01-100) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter table number(0,1) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
5) Enter user number or password via dial keypad.
OR
press Right Soft button to save
6) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC entry.
REG-01 : USER NUM
REG-01 : USER NUM
-
RELATED ITEMS
MMC 837 SIP OPTIONS
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[838] PRIVATE IP ADDRESSES
This MMC is used to select which SYSTEM IP Address(PRIVATE or PUBLIC) is used to connect other devices via an H.323 or SIP trunk. The device that use the PRIVATE IP Address assigned in this MMC, the PRIVATE SYSTEM IP Address will be used to connect the device.
When changing IP
When changing any IP address/value, listed below, three digits must be input for each(octet) field. Example 192.168.1.10 input must be: 192 168 001 010
DEFAULT DATA
TABLE(80): 165.213.255.255
ALL OTHERS: 0.0.0.0
ACTION DISPLAY
1) Press Transfer button and enter 838.
Display shows the first table number.
2) Enter table number(01-80) via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter IP address via dial keypad.
Cursor will return to step 3.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC entry.
PRIVATE IP (01)
0. 0. 0. 0
PRIVATE IP (01)
0. 0. 0. 0
PRIVATE IP (01)
165.213. 87.110
RELATED ITEMS
MMC 830
MMC 832
MMC 834
MMC 837
ETHERNET PARAMETERS
VOIP ACCESS CODE
H.323 OPTIONS
SIP OPTIONS
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[840] IP PHONE INFORMATION
This MMC provides a means to register IP phones with the OfficeServ 7100 system. During registration, the IP and MAC addresses are also registered. The User ID and Password must match the table entry in this MMC for the IP phone to be registered. The system default phone numbers are 3201~3299 and default User IDs match the default station numbers. The system default password is 1234. IP phones must be individually programmed with a User ID and Password in order to register with the system.
No Option Description Default
00 USER ID This is the ID the IP phone must match to register with the OfficeServ 7100 system.(alphanumeric)
First 99 IP phones are 3201~3299, others are EMPTY.
‘1234’
01 USER PSWD This is the password the IP phone must have to register with the OfficeServ 7100 system.
(alphanumeric)
02 IP ADDR
03 MAC ADDR
This is the IP address of the IP phone when registered with the system.(Read only)
This is MAC address of the IP phone when registered with the system.(Read only)
04 SIG PORT This is the IP UDP port of the IP phone when registered with the system.(Read only) This information will be needed when traversing NAT routers, firewalls, etc.
05 VOICE PORT This is the IP RTP port of the IP phone when registered with the system.(Read only) This information will be needed when traversing NAT routers, firewalls, etc.
06 IP TYPE This is the type of IP network used: PRIVATE or
PUBLIC.
07 DSP TYPE This selects which CODEC this phone’s DSP will use.
G.729A(low bandwidth) or G.711(high bandwidth).
This data uses IP phone to IP phone connection only; others follow MGI CODEC type.
08 PHONE TYPE This is the type of IP phone used, SAMSUNG or SIP
(future). Use SAMSUNG.
09 REGIST CLR This is used to clear the registration of a particular
IP phone. This is similar to unplugging and plugging in the phone and is useful for maintenance.
10 FRAME
COUNT
This value determines the transmission interval time of VoIP packets generated by the IP phone. This data uses MMC 841 ITP DSP PARA DOWN =
PHONE DATA only. The range is 10~40 ms.
0.0.0.0.
FFFFFFFFFFFF
6000
9000
PRIVATE
G.729A
SAMSUNG
NO
20 ms
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No Option Description Default
11
12
JITTER BUF
TOS FIELD
Decides the minimum time to consider delay for jitter adjustment. This data uses MMC 841 ITP DSP
PARA DOWN = PHONE DATA only. The range is
10~90 ms.
An 8-bit binary value that will be used by external routers, switches, etc,(that optionally support TOSbit prioritization) to identify the transport-priority value of data packets generated by the IP phone.
This value can be left at the default value(00000) if your network infrastructure does not support this method of bandwidth management. This data uses
MMC 841 ITP DSP PARA DOWN = PHONE DATA only.
20 m
All bits 0
13 S/W VERSION Display IP phone software version.(Read only)
14 S/W UPGRADE This is used as IP phone software upgrade request command. When YES is selected and Right Soft button is pressed, the system requests IP phone software upgrade with TFTP IP address.
15 TIME ZONE
PUBLIC
-
-
Allows remote IP phones to display own time zone. 00.00
When this option is set to USE MGI, the MGI can be allocated between remote IPs in the same private zone.
NOT USE MGI
17 SIG TYPE UDP
18
19
20
PRIVATE IP
VIDEO DSP
VIDEO SIZE
This option can change UDP/TCP signal type for
IPs.(ITP V3.xx only supports the TCP signal type. If
TCP is set and ITP V2.xx attempts to connect, the
TCP signal type will change from TCP to UDP automatically.)
Displays private IP address of remote IP phone allocated by phone’s router.
This option is codec value o f Video IP phone
(0 : MPEG4, 1 : H.263)
This option is for video size
(0 : CIF, 2 : QCIF)
-
H.263
CIF
DEFAULT DATA
SEE DESCRIPTION
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ACTION DISPLAY
1) Press Transfer button and enter 840.
Display shows:
2) Enter IP phone number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
3) Enter IP phone option number via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to move cursor.
4) Enter option data via dial keypad.
OR
Press Volume button to make selection and press Right Soft button to save and return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
[3201]USER ID
3201
[3210]USER ID
3210
[3210]DSP TYPE
G.729A
[3210]DSP TYPE
G.711
RELATED ITEMS
MMC 615
MMC 616
MMC 830
MMC 831
MMC 835
MMC 841
MGI GROUP
MGI USER
ETHERNET PARAMETERS
MGI PARAMETERS
MGI DSP OPTIONS
SYSTEM IP OPTIONS
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[841] SYSTEM IP OPTIONS
This MMC provides various proprietary Samsung VoIP and IP integration options.
The options set in this MMC apply system wide.
No Option
00 PHONE VERSION
01 PHONE TFTP IP
Description Default
Sets running IP-based phone and new phone software version with the system.
0 LARGE DGP: Large LCD phone
1 LARGE ITP: Large LCD IP-based phone
2 2LINE ITP2: 2-line LCD IP-based phone
3 WIPM APPL: Wireless IP-based mobile phone software.
4 SOFT PC: IP phone emulation on PC (Soft-
Phone application)
5 SOFT PDA: IP phone emulation on PDA (Soft-
Phone application)
8 WIPM BOOT: Wireless IP-based mobile phone boot program.
9 SOFT MENU: Soft menu version
Sets phone software upgrade TFTP server IP address.
Defines the method that IP-based phones use to register with the system.
0 TYPE: a) SYS PSWD: System will authenticate the
IP-based phones with the value in ITP
REGISTRATION: PSWD parameter(see 1, below).
B) PHONE PSWD: System will authenticate the IP-based phones according to entries made in MMC 840. c) DISABLE: System will not authenticate
IP-based phones.
0000
0.0.0.0
SYS PSWD
1 PSWD: This is a system-wide password used for registration of IP phones.
Sets EasySet link via LAN option with the system.
‘1234’
0 PSWD: This is a system-wide password used for authentication of EasySet server.
1 ALIVE: This is an EasySet link via LAN alive check timer.
‘1234’
0 SEC
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No Option Description Default
04 CTI LINK OPTION
05 ITP DSP PARA
Sets CTI link via LAN option with the system.
0 SMDR REPORT: Sets YES or NO for SMDR data to CTI link via LAN.
1 UCD REPORT: Sets YES or NO for UCD data to
CTI link via LAN.
2 ALIVE: This is a CTI link via LAN alive check timer. If this is set to 0, the system will not check link alive.
Sets IP phone DSP parameter system wide.
NO
NO
300 SEC
0 M-FRAME: This value determines the transmission interval time of VoIP packets generated by the IP phone. This data uses DOWN = SYS
DATA only(see 3, below). The range is
10~40 ms.
1 JITTER: Decides the minimum time to consider delay for jitter adjustment. This data uses
DOWN = SYS DATA only(see 3, below). The range is 10~90 ms.
10 ms
20 ms
2 TOS: An 8-bit binary value that will be used by external routers, switches, etc,(that optionally support TOS-bit prioritization) to identify the transport-priority value of data packets generated by the IP phone. This value can be left at the default value(00000) if your network infrastructure does not support this method of bandwidth management. This data uses DOWN
= SYSTEM DATA only(see 3, below).
All bits 0
3 DOWN: Determines whether system-wide data or individual phone data is used for DSP control of IP-based phones. a) SYSTEM DATA: System-wide data will be used.(MMC 841) b) PHONE DATA: Individual phone data will be used.(MMC 840)
SYS DATA
06 ITP TX GAIN/HSET Sets IP-based phone Handset TX gain value of each level.
07 ITP RX GAIN/HSET Sets IP-based phone Handset RX gain value of each level.
Depends on country
Depends on country
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No Option Description Default
08 ITP TX GAIN/MIC Sets IP-based phone MIC gain value of each level. Depends on country
09 ITP RX GAIN/SPKR Sets IP-based phone SPKR gain value of each level.
Depends on country
UPGRADE
Sets IP-based phone software upgrade option with the system.
0 TYPE: a) MMC COMMAND: IP-based phone software upgraded manually in MMC 840. b) PHONE CON: IP-based phone software upgraded automatically when phone connected. c) AUTO TIME: IP-based phone software upgraded automatically at set time.
MMC
COMMAND
0000(Disable)
11 MGI ALIVE PERIOD Set the time interval of checking the link connection of MGI card and the system.
13 LICENSE KEY Insert the license key to enable SoftPhone connection.
14 LICENSE STATUS
1 START(HHMM): IP-based phone software automatic upgrade start time.
2 INTERVAL: IP-based phone software automatic upgrade interval time.
15 DATA CARD IPC
16 MP MGI/VM KEY
The status(Valid or Invalid) of the inserted license key.
Set the value(YES or NO) to support IPC by DATA
CARD
Insert the license key to enable MGI, VM ports
10 seconds.
-
NONE
-
YES
-
17 MP MGI/VM STATUS The status of the inserted MP MGI/VM license key.
1. MGI ALLOW (0~8)
2. VMS ALLOW (0~4)
-
DEFAULT DATA
SEE DESCRIPTION
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ACTION DISPLAY
1) Press Transfer button and enter 841.
Display shows the first available option.
2) Enter option category number 0-13 via dial
Keypad.(e.g., 2)
OR
Press Volume button to make select and press Right Soft button to move cursor.
3) Enter option number via dial keypad.
OR
Press Volume button to make select and press Right Soft button to move cursor.
PHONE VERSION
LARGE DGP: 0000
ITP REGISTRATION
TYPE: SYS PSWD
ITP REGISTRATION
PSWD: 1234
ITP REGISTRATION
OR
PSWD: 8228
Press Right Soft button to save and return to step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 199
MMC 840
SHOW LICENSE STATUS
IP PHONE INFORMATION
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[845] WLAN PARAMETERS
This MMC modifies the WLAN parameters.
The SYSTEM KEY is used internally to distinguish between systems when registering a terminal. The default value is ‘00000’, but this must be changed to another value to enable the use of WLAN terminals. In addition, the SYSTEM KEY serves as an identification ID when a WLAN terminal connects to the WBS24.
The default value of the SYSTEM ID, ‘WBS24’, must also be changed to another value in order to use multiple systems in one area. The DNS setting for WLAN is additionally described in this MMC.
Set the network configuration for WBS24 by setting the IP assignment, Netmask and
Gateway. These settings should be compatible with the Intranet since the network configuration setting is essential for data service. In addition, the RF frequency for WBS24 should be selected. Currently up to 14 frequencies may be selected.
Session Initiation Protocol(SIP) variables used for the WBS24(Basic) can be defined.
WLAN PARAMETER
No Parameter
05 CODEC LIST
06 RF CHANNEL
Description
CODEC that can be used for VoIP calls between
WBS24 and terminal. G.711u, G.711a, G.726, and
G.729 can all be assigned.
Set a RF CHANNEL value that can be used by
WBS.
Default
CODEC 1: G.729
CODEC 2: NONE
CODEC 3: NONE
CODEC 4: NONE
USE CH 1: 01
USE CH 2: 06
USE CH 3: 11
USE CH 4: 00
USE CH 5: 00
USE CH 6: 00
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(continued)
No Parameter Description
07 VERSION
20 MAX AP CH. Set the maximum channel number of AP
21 WLAN SWTCH Support WLAN switch function
SIP PARAMETER
Default
Version
00
DISABLE
No
0
1
2
3
4
5
6
7
8
Parameter Description Default(ms)
RE-TRANS T1 When using an unreliable transmission protocol such as UDP, retransmission is required when no reply is received. RE-TRANS.T1 TIME is the initial retransmission interval defined in RFC2543.
RE-TRANS T2 Maximum retransmission interval defined in RFC
2543
500
4000
5000 RE-TRANS T4 RFC 2543 defines this parameter for various purposes. For example, this parameter can be used as the time waited by User Agent Server after receiving
ACK message in an unreliable transmission protocol.
GEN RING TM When using an unreliable transmission protocol, the server cannot be sure if the client has received the last reply. Thus, the server must retransmit the reply for this length of time until it receives the requested retransmission. For example, this parameter can be used as the waiting time after sending 200 OK for
INFO.
INV RING TM When using an unreliable transmission protocol, the client cannot verify if the server has received the
ACK returned to the server for the INVITE Final Response. The client waits for this length of time after sending the ACK for the Final Response.
6000
1000
GEN NO RESP Waiting time before cancelling SIP related Request. 5000
INV NO RESP Waiting time before cancelling SIP INVITE Request. 6000
5000 REQ
RETRY
Waiting time for receiving final response for SIP related Request.
PROVISIONAL On receiving Provision Response, the User Agent must wait for this length of time until Timeout.
180000
DEFAULT DATA
SEE DESCRIPTION
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ACTION DISPLAY
1) Press Transfer button and enter 845.
WLAN: SYSTEM ID
WBS24
2) When the cursor is on WLAN, press Volume button and select WLAN, WBS, or SIP.
WLAN: SYSTEM ID
WBS24
3) Press Right Soft button to move to the SYSTEM ID.
WLAN: SYSTEM ID
When the cursor is below SYSTEM ID, press
WBS24
Volume button to select the setting menu for WLAN.
4) Set the items below at the WLAN menu.
SYSTEM ID: Use the Soft button to move the
Register the SYSTEM KEY.
WLAN: SYSTEM ID cursor and enter the new WLAN SYSTEM ID to
register.
WBS24
Press Soft button and proceed to next register status.
WLAN: SYSTEM KEY
00000
Register the 1 st
DNS server IP.
WLAN: 1ST DNS IP
0. 0. 0. 0
Register the 2 nd
DNS server IP.
WLAN: 2ND DNS IP
0. 0. 0. 0
Register the 2 nd
WBS IP.
WLAN: 2ND WBS IP
0. 0. 0. 0
Select the voice codec. Select from G711a, G711u, and G729 CODEC.
Numbers are given from 1 to 4 based on priority.
Select the usable RF channel. Maximum six channels can be used for a system.
(Default RF channel: 1, 6, 11)
Used to change the TX POWER of all WBS.
(Default: LEVEL 1~4)
Used to clear registration information of all WBS.
WLAN: CODEC LIST
CODEC 1: G.711a
WLAN: RF CHANNEL
USE CH 1: 01
WLAN: WBS TX PWR
DEFAULT
WLAN: CLR WBSREG
ARE YOU SURE?NO
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5) Set the items below at the WBS24 menu. The selected WBS is as set in MMC 849(SELECT AP
TYPE option) i.e. CWBS=COMBO WBS,
BWBS=BASIC WBS.
Register the WBS24 IP ADDRESS.
Register the WBS24 NET MASK.
Register the WBS24 GATEWAY.
Displays the WBS24 MAC ADDRESS.
Displays the WBS24 STATUS.
Register the WBS24 RF CHANNEL.(The WBS RF channel must be selected from the pre-assigned
RF channels in WLAN RF CHANNELS).
Register the WBS24 TX POWER.
(Default: LEVEL 1~4)
Used to clear the WBS parameter.
6) Set the items below at the menu.
The initial re-transmission time if no answer,
based on the RFC2543 specification.
The range is 0-9900 ms.(Default: 500 ms)
CWBS1: IP ADDR
0. 0. 0. 0
CWBS1: NET MASK
255.255.255. 0
CWBS1: GATEWAY
0. 0. 0. 0
CWBS1 : MAC ADDR
FFFF FFFF FFFF
CWBS1 : VERSION
CWBS1 : STATUS
OFF
CWBS1 : RF CHAN
USE CH 1:01
CWBS1 : TX POWER
DEFAULT
CWBS1 : PARA CLR
ARE YOU SURE?NO
SIP : RE-TRANS T1
000500MS
SIP : RE-TRANS T2
004000MS
The maximum re-transmission time if no answer,
based on the RFC2543 specification.
The range is 0-9900 ms.(Default: 4000 ms)
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Register the RE-TRANS T4. The time the User Agent
Server waits after receiving the ACK message.
Based on the RFC2543 specification.
The range is 0-9900 ms.(Default: 5000 ms)
Register the GEN RING TM. The server retransmits the response for this length of time until the requested retransmission is received. For example, the wait time after sending 200 OK for INFO.
The range is 0-99900 ms.(Default: 6000 ms)
Register the INV RING TM. After the client sends
ACK for the INVITE Final Response, the client can not confirm if the server received the ACK message. The client waits this long after sending ACK for the Final Response.
The range is 0-99900 ms.(Default: 1000 ms)
Register the GEN NO RESP. Before sending Cancel for General Request, the User Agent waits this long.
The range is 0-99900 ms.(Default: 5000 ms)
Register the INV NO RESP. Before sending Cancel for the Invite Request, the User Agent waits this
long.
The range is 0-99900 ms.(Default: 5000 ms)
Register the REQ RETRY. After sending General Request, he User Agent waits for the Final Response for this length of time.
The range is 0-99900 ms Default is 5000 ms
Register the PROVISIONAL. After receiving the
Provision Response, the User Agent waits this long
SIP : RE-TRANS T4
005000MS
SIP : GEN RING TM
006000MS
SIP : INV RING TM
001000MS
SIP : GEN NO RESP
005000MS
SIP : INV NO RESP
006000MS
SIP : REQ RETRY
005000MS
SIP : PROVISIONAL
180000MS
The range is 0-999900 ms.(Default: 180000 ms)
RELATED ITEMS
MMC 846 WIP INFORMATION
MMC 848 WLAN IP/MAC LIST
MMC 849 WLAN CONFIGURATION
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[846] WIP INFORMATION
This MMC sets up the WIP-5000M wireless terminal information.
No Parameter Description Default
00 REGISTERED
01 LOCATED
Shows if the terminal is registered.
02 PHONE TYPE Shows the type of the terminal.
NO
Shows if the terminal is connected to the system. DETACH
NONE
03 WLI NUMBER Number of WLI connected to the WBS24 servicing the terminal
04 WBS NUMBE Number of WBS24 servicing the terminal
-
-
05 IP OFFSET
06 IP ADDRESS
07 MAC ADDR
08 USER ID
09 PASSWORD
10 INSERT DGT
Location of IP pool of the terminal IP
Terminal IP address
Terminal MAC address
User ID per terminal
Password of terminal user
If five or more numbers are entered into the WIP terminal, this INSERT DGT is prefixed to the numbers, provided the entered numbers do not start with a C.O. number, C.O. group number,
LCR, network LCR, or function code.
-
0.0.0.0
0000 0000 0000
1212
0000
-
DEFAULT DATA
SEE DESCRIPTION
ACTION DISPLAY
1) Press Transfer button and enter 846.
2) Dial the WIP number.
OR
Press Volume button to select station and press
Right Soft button to move cursor.
3) Set the items below at the menu.
Confirm the status of terminal registration for each phone number.
[3301] REGISTERED
NO
[3301] REGISTERED
NO
[3301] REGISTERED
NO
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Displays the location of the registered terminal.
[3301] LOCATED
DETACH
Displays the PHONE TYPE of the registered terminal.
Displays the WLI NUMBER of the registered terminal.(currently not used)
Displays the WBS NUMBER of the registered ter-
[3301] PHONE TYPE
[3301] WLI NUMBER
[3301] WBS NUMBER minal.
Displays the IP OFFSET of the registered terminal.
[3301] IP OFFSET
Displays the IP ADDRESS of the registered terminal.
Displays the MAC ADDRESS of the registered terminal.
Register the USER ID of the terminal.
[3301] IP ADDRESS
[3301] MAC ADDR
[3301] USER ID
1212
Register the PASSWORD of the terminal.
[3301] PASSWORD
0000
Register the INSERT DGT for the terminal.
(These digits will be automatically inserted in front of user dialling digits when there are more than 4 digits and they do not start with the trunk access code or feature code.)
[3301] INSERT DGT
_
RELATED ITEMS
MMC 848
MMC 849
WLAN IP/MAC LIST
WLAN CONFIGURATION
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[848] WLAN IP/MAC LIST
This MMC is used when viewing the IP list assigned to WLAN, or when creating a new IP list. This IP address is automatically assigned to WIP-5000M during a new registration procedure. If the IP address is already assigned, the assigned terminal number will be shown in the USED field.
Also, the MMC is used to set MAC addresses in the terminal in order to use the wireless
LAN.(not yet implemented)
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button, and enter 848.
2) Select the menu.(0: IP LIST, 1: MAC LIST)
3) Select the table number.
4) Enter the IP ADDRESS.
5) A number next to USED indicates the terminal number to which the IP ADDRESS was assigned.
IP:001 USED:
0. 0. 0. 0
IP:001 USED:
0. 0. 0. 0
IP:001 USED:
_ 0. 0. 0. 0
IP:001 USED:
168. 0. 0. 0
IP:001 USED:3301
168.219.149. 5
RELATED ITEMS
MMC 846
MMC 849
WIP INFORMATION
WLAN CONFIGURATION
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[849] WLAN CONFIGURATION
This MMC is used to set the WLAN configuration.
Parameter Description
REGISTER VoWLAN Enable or disable registration of new WIP-5000M mobile phone.
WIP REGIST CLEAR Used to clear the registration of WIP. FORCED mode clearing is used when the device is not connected normally(e.g., device broken), otherwise the NORMAL mode clearing can be used.
WBS WEP SERVICE Enable or disable the WEP(Wired Equivalent Privacy) feature.
WEP KEY Assign the WEP key.(13 characters only)
STATIC WBS IP
STATIC WIP IP
SELECT AP
Select the use of Static WBS IP.
Select the use of Static WIP IP.
Select if using DUAL AP or BASIC APs
DEFAULT DATA
REGISTER VoWLAN: DISABLE
WIP REGIST CLEAR: FORCED
WBS WEP SERVICE: DISABLE
WEP KEY: NONE
STATIC WBS IP: DISABLE
STATIC WIP IP: DISABLE
SELECT AP TYPE: BASIC AP(DEPENDS ON COUNTRY)
ACTION DISPLAY
1) Press Transfer button, and press 849.
2) Enter the PASSCODE.
(This PASSCODE is assigned in MMC 202
3) Select ENABLE to register a terminal.
4) Select WIP REGIST CLEAR to clear the registration status for a terminal.
5) Select the WEP KEY setting when ENCRYPTION is selected.
ENTER PASSWORD
_
ENTER PASSCODE
****
REGISTER VoWLAN
ENABLE
WIP REGIST CLEAR
3301:FORCED
WBS WEP SERVICE
DISABLE
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6) Enter WEP KEY values when the WBS WEP SER-
VICE is enabled.(13 characters only)
7) Select ENABLE to use the static WBS IP.
8) Select ENABLE to use the static WIP IP.
9) Select AP TYPE of the system. If you change the AP type, the system must be restarted.
RELATED ITEMS
MMC 846
MMC 848
WIP INFORMATION
WLAN IP/MAC LIST
WEP KEY
STATIC WBS IP
DISABLE
STATIC WIP IP
DISABLE
SELECT AP TYPE
COMBO AP
SELECT AP TYPE
RESET SYSTEM?NO
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[850] SYSTEM RESOURCE DISPLAY
This MMC is used for system resource display.(used and free resources) This is a READ-
ONLY MMC.
0. DTMFR DSP’S
1. CID DSP’S
2. R2MFC DSP’S
3. CONF GROUP’S
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 850.
Display shows:
2) Enter the option number.(0-3)
OR
Press Volume button to select.
3) Press Transfer button to save and exit.
OR
Press Speaker button advance to next MMC.
DTMFR DSP’S
USE:000 FREE:008
CID DSP’S
USE:000 FREE:008
RELATED ITEMS
NONE
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[851] ALARM REPORTING
This MMC is used to view, store, print or clear system alarms. Two levels of faults are displayed via an alarm code: major alarms and minor alarms. Major alarms codes are usually service affecting and require a certified technician to determine the fault. A minor alarm indicates a fault that may or may not be service affecting and usually does not seriously degrade the system’s operating capabilities.
The alarm buffer holds up to 100 alarms on a First In-First Out(FIFO) basis. Alarms provide a date and time stamp based on the system time. If applicable, the hardware cabinet, port, and/or slot will be displayed. If an ALARM SIO port is programmed(MMC 804), alarm information can be printed on demand and as it is provided.
ALARM REPORTING OPTIONS(Select one of the options)
No Option
0 VIEW ALARMS
1 OVERFLOW
CONTROL
2 CLEAR ALARM BUF
3 PRINT ALARM BUF
Description
View alarm buffer.
Determines buffer control when buffer is full.
0 OVERWRITTEN: When buffer is full, the oldest entry in buffer is overwritten.(Default.)
1 STOP RECORDING: When buffer is full, stop recording alarms.
Clears alarm buffer.
Prints contents of alarm buffer to the assigned alarm IO port.
ALARM CODE DEFINITION
See Alarm Code Definitions in MMC 852.
DEFAULT DATA
NONE
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ACTION DISPLAY
1) Press Transfer button and enter 851.
Display shows:
2) Enter desired option.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) System displays the alarm count number, date and time stamp.
Alarm type and cause code will display.
4) Press Volume button to scroll through other alarms.
OR
Press Right Soft button to return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
SYS ALARM REPORT
VIEW ALARMS
SYS ALARM REPORT
VIEW ALARMS
[00] 02/18 14:30
MNF02 C1-S02
SYS ALARM REPORT
VIEW ALARMS
RELATED ITEMS
MMC 852 SYSTEM ALARM ASSIGNMENTS
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[852] SYSTEM ALARM ASSIGNMENTS
This MMC allows the assignment of system alarms to ring and display on stations that have an Alarm key assigned. The Alarm key is assigned in MMC 722(Station Key Programming). Alarm key programming is tenant wide(tenants 1 and 2). Alarms not programmed to report to the system Alarm key will still be retained in the maintenance alarm buffer for Alarm Reporting(MMC 851). The alarm buffer holds up to 100 alarms on a First
In-First Out(FIFO) basis. Pressing the Alarm key will silence the audible alarm until another alarm is generated by the system. Alarm conditions that have multiple causes(e.g.,
PRI errors and synchronization loss) will print all associated alarm information if an SIO port is programmed as an ALARM port. The specific fault alarm data can be displayed via
MMC 851, System Alarm Reporting.
Alarm Notification
Alarm Notification Off/On(0/1) determines if the alarm provides a visual and audible notification to the System Alarm key station(s). Pressing the System Alarm key and the release key will silence the audible alarm only at the station that pressed the System Alarm key and the release key. See alarm displays table for assignments.
Alarm Code Definitions:
Alarm Name No Code
-
MJA--
01 MJA01
02 MJA02
03 MJA03
04 MJA04
05 MJA05
06 MJA06
Definition
MCP2 Error
POR Restart
Soft Restart
Mem Reset
MCP Reset
System Fault
MCP2 restart process has been executed via power on restart.(POR)
MCP2 restart process has been executed via button reset.
The system RAM has been cleared via manual programming(PCMMC or KMMC) resulting in a system reset.
The MCP2 has software exception error.
Alarm data = Reason
- BUS ERR: Restart Bus Error
- ADDR.ERR: Restart Address Error
- ILLEGAL: Restart Illegal Opcode
- ZERO DIVID: Restart Zero Divide
- PRIVILEGE: Restart Privilege Violation
- ENDL LOOP: Restart Endless Loop
LCP Reset The SCP2 or LCP2 has reset
Alarm data = Cabinet(1, 2 or 3)
PCM Switching A fault has occurred in the Switching Control
Alarm data = MCP BASE, ESM: 1, ESM: 2 or ESM: 3
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No
-
08
09
Code
MJB--
MJB01
MJB02
10
11
12
13
14
16
17
25
26
27
28
31
32
MJB03
MJB04
MJB05
MJB06
MJB07
MJC--
MJC01
MJC02
MJC10
MJC11
MJC12
MJC13
MJC16
MJC17
(continued)
Alarm Name Definition
LCP/TASK Error LCP or TASK Fault
HDLC Com Error Communications to LCP lost or faulty.
Memory Alarm 1 A RAM diagnostic check error has occurred in the
MCP2.
Memory Alarm 2 A RAM diagnostic check error has occurred in cabinet 1
SCP2.
Memory Alarm 3 A RAM diagnostic check error has occurred in cabinet 2
LCP2.
Memory Alarm 4 A RAM diagnostic check error has occurred in cabinet 3
LCP2.
IPC MSGQ Over IPC TX queue full error has occurred in the MCP2.
Alarm data = IPC Queue type
(MCP-LAN, MCP-SCP, MCP-LCP1, MCP-LCP2)
Task MSGQ Over Task MSG queue full error has occurred in the MCP2.
Alarm data = Error Task
DSP Error
DTMF Fault
Tone Fault
AA-DTMF Fault An abnormal fault reported in one of the AA card
DTMF resources.
Alarm data = Cabinet, Slot, Port(Cx-Syy-Pzz)
AA-MFR Rec
An abnormal interrupt has occurred in the system tone resources.
Alarm data = TONE Receiver DSP position.
An abnormal fault reported in one of the AA card
DTMF resources has recovered.
Alarm data = Cabinet, Slot, Port(Cx-Syy-Pzz)
E911 Restart
System DSP Fault
An abnormal interrupt has occurred in the system
DTMF resources.
Alarm data = DTMF Receiver DSP position
E911 Block
WLI Restart
The E911 card has restarted.
Alarm data = Cabinet, Slot(Cx-Syy)
The E911 card has blocked because the system detects the card does not work correctly.
Alarm data = Cabinet, Slot(Cx-Syy)
The WLI card has restarted.
Alarm data = Cabinet, Slot(Cx-Syy)
WLI Block The WLI card has blocked because the system detects the card does not work correctly.
Alarm data = Cabinet, Slot(Cx-Syy)
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No
-
33
34
35
Code
MJD--
MJD01
MJD02
MJD03
36
37
39
40
41
42
43
44
45
46
47
48
49
MJD04
MJD05
MJD07
MJD08
MJD09
MJD10
MJD11
MJD12
MJD13
MJD14
MJD15
MJD16
MJD17
(continued)
Alarm Name Definition
DTRK Error
Sync Failure
ISDN or E1 card Fault
Clocking on TEPRI cards has become asynchronous.
Sync Recovery Clocking on TEPRI cards has become synchronous.
Red Alarm
Red Alarm Rec PCM carrier detected locally on TEPRI cards.
Alarm Data = Cabinet, Slot(Cx-Syy)
Yellow Alarm
Locally detected loss of PCM carrier on TEPRI card for more than 250 ms.
Alarm Data = Cabinet, Slot(Cx-Syy)
Remotely detected failure transmitted in frame on
TEPRI card.
Alarm Data = Cabinet, Slot(Cx-Syy)
Rec
Blue Alarm
Remotely detected failure restored transmitted on
TEPRI card.
Alarm Data = Cabinet, Slot(Cx-Syy)
All 1's being transmitted on facility on TEPRI card.
Alarm Data = Cabinet, Slot(Cx-Syy)
Blue Alarm Rec A blue alarm condition has been cleared.
Alarm Data = Cabinet, Slot(Cx-Syy)
Bit Error Alarm Alarm is activated when the error rate exceeds 1 x 10
-6 errors. Note: 1x10
-6
is threshold for minor alarm, 1 x 10
-3
is threshold for major alarm errors on E1, PRI or BRI.
Alarm Data = Cabinet, Slot(Cx-Syy)
NTWRK Event An Implausible event has occurred on the PRI or BRI
Network digital line. Protocols do not match or subscriber ID mismatch.
Alarm Data = Cabinet, Slot(Cx-Syy)
SPID Init Error
SPID Init Rec
The BRI received an error from the network.
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
The BRI has recovered from an error on the network
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
LPBK Error Internal on demand loopback failed.
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
LPBK Recovery Internal on demand loopback test passed.
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
BRI DL Unavail A BRI data link is out of service.
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
BRI DL Recovery A BRI data link is back in service.
Alarm Data = Cabinet, Slot, Channel(Cx-Syy-czz)
RAM Error An error has occurred in the TEPRI or BRI card RAM.
Alarm Data = Cabinet, Slot(Cx-Syy)
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No
-
50
Code
MJD--
MJD18
51
52
53
54
-
55
56
57
58
59
60
61
62
63
MJD19
MJD20
MJD21
MJD22
MJE--
MJE01
MJE02
MJE03
MJE04
MJE05
MJE06
MJE07
MJE08
MJE09
(continued)
Alarm Name Definition
DTRK Error
E1 Restart
PRI Restart
BRI Restart
ISDN or E1 card Fault
The E1 card has restarted.
Alarm Data = Cabinet, Slot(Cx-Syy)
The PRI card has restarted.
Alarm Data = Cabinet, Slot(Cx-Syy)
The BRI card has restarted.
Alarm Data = Cabinet, Slot(Cx-Syy)
PCM Loss Loss of PCM coding on a digital facility.
Alarm Data = Cabinet, Slot(Cx-Syy)
PCM Recovery Loss of PCM coding on a digital facility.
Alarm Data = Cabinet, Slot(Cx-Syy)
MGI Error MGI card Fault
MGI Restart
MGI Stop
The MGI card has restarted.
Alarm Data = Cabinet, Slot(Cx-Syy)
The MGI card has stoped.
Alarm Data = Cabinet, Slot(Cx-Syy)
MGI IP Duplicate The MGI card IP address is duplicated.
Alarm Data = Cabinet, Slot(Cx-Syy)
MGI NTWK Error The MGI card has blocked because the system detects the card doesn’t respond via network link.
External ping test.
Alarm Data = Cabinet, Slot(Cx-Syy)
MGI NTWK Rec The MGI card has restarted because the system detects the card does respond via network link.
External ping test.
Alarm Data = Cabinet, Slot(Cx-Syy)
MGI DSP Error The MGI card DSP has blocked because the system detects the card DSP does not run correctly.
Alarm Data = Cabinet, Slot(Cx-Syy-Pzz)
MGI DSP Run The MGI card DSP has restarted because the system detects the card DSP runs correctly.
Alarm Data = Cabinet, Slot(Cx-Syy-Pzz)
WBS Disconnect Indicates the WBS is disconnected.
Alarm Data = CWBS:xx or BWBS:xx
WBS connect Indicates the WBS is connected.
Alarm Data = CWBS:xx or BWBS:xx
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No Code
MNF--
64 MNF01
Alarm Name
Minor Error
Card Out
65 MNF02 Card In
(continued)
Definition
Minor Fault with Alarm Buffer saving
A circuit card mounted in a universal slot has been removed from service or is not recognized by the system.
Alarm Data = Cabinet, Slot(Cx-Syy)
A circuit card mounted in a universal slot has been returned to service.
Alarm Data = Cabinet, Slot(Cx-Syy)
67
68
MNF04
MNF05
Trunk Fault
Alarm Data = Cabinet-Slot(Cx-Syy)
Out of service trunk detected via loop detect. Internal
CODEC test.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz)
Trunk Recovery Out of service trunk detected via loop detected as out of service is now operational.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz) nect
Out of service trunk detected via seizure of trunk. External seizure test.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz)
70
71
72
73
74
75
MNF07
MNF08
MNF09
MNF10
MNF11
MNF12
Trunk Connect
SIO TxQ Over
SIO TxQ Under SIO Tx Queue under error has occurred in the MCP2.
Alarm Data = SIO number(SIO: x)
E1 Out Of Srv
SIO Tx Queue full error has occurred in the MCP2.
Alarm Data = SIO number(SIO: x)
E1 Digital line status has been changed to out of service.
Alarm Data = Cabinet, Slot(Cx-Syy)
E1 In Service
Out of service trunk recovered via seizure of trunk. External seizure test.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz)
SIO Out
E1 Digital line has been restored to normal service.
Alarm Data = Cabinet, Slot(Cx-Syy)
IO port has lost DTR.
Alarm Data = SIO number(SIO: x)
76 MNF13 SIO In IO port has regained DTR.
Alarm Data = SIO 1 through 6
Time of Day Clock in the MCP2 has erred. 77
78
MNF14
MNF15
TODC Error
TSW Over Alarm The TSW has been requested to exceed the capacity of available time slots. Maximum 192 per cabinet.
Alarm Data = Cabinet, Slot(Cx-Syy)
79 MNF16 PSU Alarm There are more ports than can be supported in a cabinet and more power is required.
Alarm Data = Cabinet, Slot(Cx-Syy)
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No Code
81 MNF18
82
83
84
85
86
87
88
MNF19
MNF20
MNF21
MNF26
MNF27
MNF28
MNF29
MNG--
(continued)
Alarm Name
nect
Definition
SLI Fault
Rec Over-configuration of cabinet has been corrected.
Alarm Data = Cabinet, Slot(Cx-Syy)
An SLI card has been detected as out of service via an internal CODEC test.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz)
SLI Recovery
PSUB Alarm
An SLI card detected as out of service has been detected as recovered and is in service via internal CO-
DEC test.
Alarm Data = Cabinet, Slot, Port(Cx-Syy-Pzz)
Indicates there are over 120 ports in a cabinet with two
PSUs.
Alarm Data = Cabinet, Slot(Cx-Syy)
DSS Alarm
SIO RxQ Over
System capacity of 64-button DSS modules has been exceeded.
SIO Tx Queue full error has occurred in the MCP2.
Alarm Data = SIO number(SIO: x)
SIO RxQ Under SIO Tx Queue under error has occurred in the MCP2.
Alarm Data = SIO number(SIO: x)
LAN Printer Err LAN printer error has occurred in the MCP2.
Alarm Data = Data Type(SMDR)
LAN Printer Rec LAN printer error has recovered in the MCP2.
Alarm Data = Data Type(SMDR)
Minor Error Minor Fault without Alarm Buffer saving
Indicates the Phone is disconnected.
Alarm Data = Tel number or Cx-Syy-Pzz
91
92 MNG04 On Hook
Alarm Data = Tel number or Cx-Syy-Pzz
MNG03 Off Hook Alarm Indicates Extension Off Hook Alarm timer has expired.
Alarm Data = Tel number or Cx-Syy-Pzz
Indicates the Off Hook Alarm Extension is on hook.
Alarm Data = Tel number or Cx-Syy-Pzz
93 MNG05 MGI Packet Loss Indicates the MGI connection RTP packet loss is more than 10 %.
Alarm Data = Tel number or Cx-Syy-Pzz
94 MNG06 MGI Packet Delay Indicates the MGI connection RTP packet delay is more than 500 ms.
Alarm Data = Tel number or Cx-Syy-Pzz
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DEFAULT DATA
ALL OFF
ACTION DISPLAY
1) Press Transfer button and enter 852.
Display shows:
2) Enter desired Alarm Display number.(e.g., 64)
OR
Press Volume buttons to select desired option and press Right Soft button to advance the cursor.
3) To select if the alarm is active, press 1 for
YES and 0 for NO.
An entry will return the cursor to step 2.
OR
Press Volume buttons to make selection and press
Right Soft button to save and return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
01:MJA01 ACT:OFF
POR Restart
64:MNF01 ACT:OFF
Card Out
64:MNF01 ACT:ON
Card Out
RELATED ITEMS
MMC 501
MMC 722
MMC 723
MMC 851
MMC 853
SYSTEM TIMERS
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
ALARM REPORTING
MAINTENANCE BUSY
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[853] MAINTENANCE BUSY
This MMC is used to place stations, trunks and common resources equipment in a maintenance busy condition. This can be used to isolate suspected intermittent problems. Stations placed in maintenance busy will behave like a station in DND when called. The calling stations display will show ‘MADE BUSY’. Stations receiving DID or E&M type calls will receive a DND/ No more calls tone. The station display will still function with station and date.
When the busy station is accessed, it will function like a ‘locked all’ station. Trunks made busy cannot originate calls. Ring down type trunks will still ring the programmed destination. Common resource equipment such as DSPs, CID DSPs and miscellaneous equipment such as page ports and voice mail card ports can also be placed in a maintenance busy state.
MAINTENANCE BUSY OPTIONS
Option Description No
0 TRK
1 STN
2 PAGE
4 DTMFR
5 CID
6 R2MFC
7 CONF
8 MGI
Trunks
Stations
DTMFR/CID/R2MFC DSP
If DTMFR, CID or R2MFC is selected when DSP is not mounted, display will show NONE. If mounted, display will show IDLE by default.
DEFAULT DATA
ALL IDLE
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ACTION DISPLAY
1) Press Transfer button and enter 853.
Display shows busy functions:
2) Enter busy function type(0-8) via dial keypad.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter station number.
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
4) Press 1 to make busy or 0 to make idle.
OR
Press Volume button to make selection and press
Right Soft button to save and return step 3.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
MAINTENANCE BUSY
TRK :NONE
Æ
MAINTENANCE BUSY
STN :NONE
Æ
MAINTENANCE BUSY
STN :201
ÆIDLE
MAINTENANCE BUSY
STN :201
ÆBUSY
RELATED ITEMS
MMC 851
MMC 852
ALARM REPORTING
SYSTEM ALARM ASSIGNMENTS
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[854] DIAGNOSTIC TIME
Provides a means to set the Diagnostic Time. The system diagnostics tests include memory audits, internal loopback tests on digital trunks, and DSP, AA DSP tests. Additional tests include CODEC tests on analogue trunk and station cards and tone tests. If the diagnostics cannot complete the tests because of system traffic, the system will abort the tests and retry during the next programmed diagnostic time. It is recommended to assign the diagnostic time during non-peak traffic periods.
DEFAULT DATA
NO DIAGNOSTIC TIME SET
ACTION DISPLAY
1) Press Transfer button and enter 854.
Display shows:
2) Enter weekday number.
(0: Sun, 1: Mon, …, 6: Sat)
OR
Press Volume button to make selection and press
Right Soft button to move cursor.
3) Enter hour(24-hour clock) via the dial keypad.
Cursor will advance to next entry.
4) Enter minutes(24-hour clock) via the dial keypad.
Cursor will return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 851
MMC 852
MMC 853
ALARM REPORTING
SYSTEM ALARM ASSIGNMENTS
MAINTENANCE BUSY
DIAGNOSTIC TIME
SUN: :
DIAGNOSTIC TIME
SUN:_ :
DIAGNOSTIC TIME
SUN:23:_
DIAGNOSTIC TIME
SUN:23:30
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[856] TECH PROGRAMMING LOGS
This MMC lists the date, time and entry location of the last eight times that technicianlevel programming was accessed. This allows a technician to determine if there was unauthorized access to system programming and where this access occurred. The information stored in this log is displayed, for each of the eight accesses, as follows: first line shows the start date and time of access; second line shows the access type(see table) and end date and time of access.
There are four access types:
Type
NNNN
MODEM
LAN
SIOx
Description
The extension number of a phone that accessed programming directly(e.g., 3203)
Programming was accessed by PCMMC via the integrated V90 modem attached to the IOM board of the main cabinet.
Programming was accessed by PCMMC via the LAN connection on the MCP2 card of main cabinet.
Programming was accessed by PCMMC via one of the SIO connections on the IOM board of the main cabinet, where x is the number(2 or 3) of the SIO port that was used.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 856.
Display shows:
2) Enter number 1-8 for required access display.
(e.g., 3)
OR
Press Volume button to scroll.
3) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(1) 11/22 11:03
Æ
3203 :11/22 11:27
(3) 11/22 12:30
Æ
3203 :11/22 13:30
RELATED ITEMS
MMC 800 ENABLE TECHNICIAN PROGRAM
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[857] VIRTUAL CABINET SET
This MMC is the program that specifies the type of virtual cabinet card. The type of virtual cabinet card is as follows:
Range
Type
SLT
DGP
C2S01 ~ C2S03
C2S01 ~ C2S03
WIRED ITP C3S01 ~ C4S01
WLAN ITP C3S01 ~ C4S01
SIP STN C3S01 ~ C4S01
IP UMS -
Type
Range
BRI STN
GCONF
STN
C4S02 ~ C5S01
C4S02 ~ C5S01
SPNET TRK C3S02 ~ C5S03
SIP TRK C5S01 ~ C5S03
H323 TRK C5S01 ~ C5S03
DEFAULT DATA
Cabinet
2
Slot Card Type
1 SLI
2 DLI
3 DLI
4
Cabinet
3
5
Slot Card Type
ACTION DISPLAY
1) Press Transfer button and enter 857.
Display shows:
2) Enter number 1-3 for cabinet number and enter number 1-12 for slot number.
OR
Press Volume button to scroll.
C4-S01:SLT
SLT
C4-S01:SLT
SLT
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3) Press Volume botton to scroll card type and Select card type by pressing Right soft botton.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 724 NUMBER PLAB
MMC 822 VIR.EXT TYPE
C4-S01:SLT
DGP
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[859] HARDWARE VERSION DISPLAY
This MMC is used for system hardware EPLD/PCB version display. This is a READ-
ONLY MMC.
No
1
2
3
Option
MP CARD
C1S1
C1S2
Description
Shows the EPLD/PCB version of MCP.
Shows the EPLD/PCB version of card in cabinet1/slot1.
Shows the EPLD/PCB version of card in cabinet1/slot2
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 859.
Display shows:
2) Enter the option number.
OR
Press Volume button to scroll.
3) Press Transfer button to save and exit.
OR
Press Speaker button advance to next MMC.
RELATED ITEMS
NONE
EPLD/PCB VERSION
MP CARD :V30
EPLD/PCB VERSION
C1S1 : UNI :V30
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[861] SYSTEM OPTIONS
Sets a number of system options.
DEFAULT DATA
AUTO UPDATE TIME: DISABLE
SYSTEM SPEED BIN: MAX 500
IDLE WHEN ENBLOC: DISABLE
2 LINE ENBLOCK: DISABLE
2 ZONE EXT PAGE: DISABLE
USE LB FOR PAGE: NONE
LP TRK TONE DISC: DISABLE
ISDN SS FEATURE: DISABLE
SPNET OVERLAP: DISABLE
SPNET CLI TABLE: NONE
E-LCR CLI TABLE: NONE
EXTERNAL BGM/MOH: INT.CHIME
No Option Description
1
2
AUTO UPDATE TIME
SYSTEM SPPED BIN
Sets enable(1) or disable(0) the system automatically time and date update from ISDN call connection message. If sets enable, when system receives ISDN call connection message, system checks valid data of encapsulated time and date, and update system time and date device.
Sets max 500(0) or max 950(1) for the maximum number of system speed dial bin.
3 IDLE WHEN ENBLOC Decides the state of Large LCD Phone treated as idle or busy when the user of Large LCD Phone is dialling in ENBLOCK mode.
4 2 LINE ENBLOCK
7
8
LP TRK TONE DISC
ISDN SS FEATURE
9 SPNET OVERLAP
Decides the usage of ENBLOCK mode for 2 line LCD Phone with navigation buttons.
When this option is set to ON, loop trunk can be disconnected by detecting busy tone.
Decides whether ISDN SS(Supplement Service) is used or not.
10 SPNET CLI TABLE
To assign other dial tone, OVERLAP by spnet function can be enable.
If network call and this option is set, CLI have to be applied by
CLI TABLE.
11 E-LCR CLI TABLE If E-LCR call and this option is set, CLI have to be applied by CLI
TABLE.
12 EXTERNAL BGM/MOH Backgroud music source can be use internal source or external source, In case of external source, music source can be supported in MISC port.
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ACTION DISPLAY
1) Press Transfer button and enter 861.
Display shows:
2) Enter the option number.
OR
Press Volume button to select and press
Right Soft button to move cursor.
AUTO UPDATE TIME
DISABLE
AUTO UPDATE TIME
DISABLE
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3) Enter 1 or 0 to enable or disable.
OR
Press Volume button to select and press
Right Soft button to store.
4) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
MMC 107
MMC 505
MMC 606
MMC 705
MMC 706
MMC 722
MMC 723
KEY EXTENDER
ASSIGN DATE AND TIME
ASSIGN SPEED DIAL BLOCK
SYSTEM SPEED DIAL
SYSTEM SPEED DIAL BY NAME
STATION KEY PROGRAMMING
SYSTEM KEY PROGRAMMING
AUTO UPDATE TIME
ENABLE
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[863] NODE INFO
This MMC allows 1000 systems to be connected by u spnet service.
No Option
1 ACCESS NUM
2 IP ADDR
3 TEL NUMBER
4 MAX COUNT
Description
Sets the system node ID
Sets the system IP address
Sets the system CO tel number
Sets this value to support ENBLOCK DIAL MODE.
CONDITIONS
NONE
ACTION DISPLAY
1) Press Transfer button and enter 863.
Display shows:
2) Select the entry number.(0001 ~ 2000)
OR
Press Volume button to select and press
Right Soft button to move cursor.
3) Select the option number.(0~3)
OR
Press Volume button to select and press
Right Soft button to move cursor.
(e.g ACCESS NUM)
4) Enter the system node ID
(0001) ACCESS NUM
(0001) ACCESS NUM
(0001) ACCESS NUM
Right Soft button to save.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
(0001) ACCESS NUM
RELATED ITEMS
NONE
Samsung Business Communications
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[890] INITIALIZE PORT
This MMC clears a call process or initializes the database for specific station or trunks.
This will return the port to default condition.
DEFAULT DATA
NONE
ACTION DISPLAY
1) Press Transfer button and enter 890.
Display shows:
2) Enter the station or Trunk line.
OR
Press Volume button to make selection and press the Right Soft button to move cursor.
3) Enter 0 to call clear only or 1 to initialize port.
OR
Press Volume button to make selection and press the Right Soft button to move cursor.
4) Enter 1 for YES or 0 for NO.
OR
Press Volume button to make selection and press the Right Soft button to save and return to step 2.
5) Press Transfer button to save and exit.
OR
Press Speaker button to advance to next MMC.
RELATED ITEMS
[201] CALL CLEAR
ARE YOU SURE?NO
[202] CALL CLEAR
ARE YOU SURE?NO
[202] DB INITIAL
ARE YOU SURE?NO
[202] DB INITIAL
ARE YOU SURE?YES
NONE
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ABBREVIATION
A
B
ALG
AME
AOM
C
BRI
BWBS
Application Level Gateway
Answering Machine Emulation
Add On Module
Basic Rate Interface
Basic Wireless Base Station(Access Point)
CCBS
CCNR
CID
CLI
Call Completion to Busy Subscriber
Cell Completion on No Reply
Caller Identification
Call Line Identification
COM Communication
COS Class Of Service
CPLD Complex Programmable Logic Device
CR Mode
CSU
CWBS
Constant Resistance Mode
Communication Service Unit
Combo Wireless Base Station(Access Point)
Samsung Business Communications
I
II
Ошибка! Стиль не определен.
D
DASL Digital Adapter Subscriber Loops
DECT
DGP
DHCP
DLI
DND
DPIM
DSP
DSU
DTMF
Digital Enhanced Cordless Telecommunications
Digital Phone
Dynamic Host Configuration Protocol
Digital Line Interface
Do Not Disturb
Door Phone Interface Module
Digital Signal Processor
Data Service Unit
Dual Tone Multi Frequency
E
G
E&M Ear&Mouth
Expanded Switch Module ESM
H
GK Gatekeeper
GVRP GARP VLAN Registration Protocol
HDLC
HLR
HTML
HTTP
High level Data Link Control
Home Location Register
Hypertext Markup Language
Hypertext Transfer Protocol
I
ID Identification
IDS Intrusion Detection System
IGMP
IMAP
IN-SCP
Internet Group Management Protocol
Internet Messaging Access Protocol
Intelligent Network Service Control Point
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
K
L
IPDC
IP-SCP
ISDN
ISUP
M
LCP
LED
LIM
MCP
MDF
MEGACO
MFM
MGC
MGI
MGCP
N
MWSLI
NMS
Samsung Business Communications
Internet Protocol Device Control
Internet Protocol Service Control Point
Integrated Services Digital Network
ISDN User Part
Local Control Processor
Light Emitting Diode
LAN Interface Module
Main Control Processor
Main Distribution Frame
Media Gateway Control
Multi Frequency Module
Media Gateway Controller
Media Gateway Interface
Media Gateway Control Protocol
Message Waiting Single Line Interface
Network Management System
III
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O
OPX
P
Off Premises Extension
PBA
PCB
PCM
PCMMC
PLL
POP3
PPP
PPPoE
PRS
PSTN
Printed(circuit) Board Assembly
Printed Circuit Board
Pulse Code Modulation
PC-based Man Machine Communication
Phase Locking Loop
Post Office Protocol version 3
Point to Point Protocol
Point to Point Protocol over Ethernet
Polarity Reverse Detection
Public Switched Telephone Network
Q
Q-SIG Q-Signalling
R
Routing Information Protocol
Real-time Transmission Control Protocol
S
RIP
RTCP
SCM
SCP
SDP
SGCP
Switch and Conference Module
Signal Control Processor
Session Description Protocol
Simple Gateway Control Protocol
SIP Session Initiation Protocol
IV
Samsung Business Communications
OfficeServ 7100 Call Server Programming Guide
T
SLI
SLT
SMDR
SMTP
SoL
STA
SVMi
TAPI
Single Line Interface
Single Line Telephone
Station Message Detail Recording
Simple Mail Transfer Protocol
Server optimized Linux
Spanning Tree Algorithm
Samsung Voice Mail(integrated)
Telephony Application Programming Interface
U
TEPRI T1E1PRI
TRK Trunk
V
UART
UCD
UDP
USB
VoIP
VPM
Universal Asynchronous Receiver and Transmitter
Uniform Call Distribution
User Datagram Protocol
Universal Serial Bus
Voice over Internet Protocol
Voice Processing Module
Samsung Business Communications
V
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W
X
WIM
WLI xDSL
WAN Interface Module
Wireless LAN Interface x-Digital Subscriber Line
VI
Samsung Business Communications
OfficeServ 7100 Call Server
Programming Guide
©2007 Samsung Electronics Co., Ltd.
All rights reserved.
Information in this giude is proprietary to SAMSUNG Electronics
Co., Ltd.
No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.
Information in this guide is subject to change without notice.
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Table of contents
- 41 Introduction to Programming
- 41 Digital Phones
- 41 DCS Euro Phones
- 41 DS/ITP-5000 Series Phones
- 41 Cautions in Programming
- 41 Program List by User’s Level
- 41 Station Level Programming
- 41 Operator Level Programming
- 41 Programming List by Name
- 41 Program List by Function
- 41 Phone Function
- 41 Networking Function
- 41 VoIP Function
- 41 WLAN Function
- 41 LCR Function
- 41 Auto Attendant/Voice Mail Function
- 45 Diagnosis Function
- 45 Hotel Function
- 46 Overview of Programming Procedure
- 46 Programming Procedure
- 46 [100] STATION LOCK
- 46 [101] CHANGE USER PASSCODE
- 46 [102] CALL FORWARD
- 46 [103] SET ANSWER MODE
- 46 [104] STATION NAME
- 46 [105] STATION SPEED DIAL
- 46 [106] STATION SPEED DIAL NAME
- 46 [107] KEY EXTENDER
- 46 [108] STATION STATUS
- 46 [109] DATE DISPLAY
- 46 [110] STATION ON/OFF
- 46 [111] PHONE RING TONE
- 46 [112] ALARM REMINDER CLOCK
- 46 [113] VIEW MEMO NUMBER
- 46 [114] PHONE VOLUME
- 46 [115] SET PROGRAMMED MESSAGE
- 46 [116] ALARM AND MESSAGE
- 46 [117] EDIT TEXT MESSAGE
- 46 [118] CONFERENCE GROUP
- 46 [119] CALLER ID DISPLAY
- 46 [120] LARGE LCD OPTIONS
- 46 [121] PHONE LANGUAGE
- 46 [122] NEWS DISPLAY SPEED
- 46 [125] EXECUTIVE STATE
- 46 [199] SHOW LICENSE STATUS
- 46 [200] OPEN CUSTOMER PROGRAMMING
- 46 [201] CHANGE CUSTOMER PASSCODE
- 46 [202] CHANGE FEATURE PASSCODE
- 46 [203] ASSIGN UA DEVICE
- 46 [204] COMMON BELL CONTROL
- 46 [205] ASSIGN LOUD BELL
- 46 [206] BARGE-IN TYPE
- 46 [207] ASSIGN VM/AA PORT
- 155 [209] ASSIGN ADD-ON MODULE
- 155 [210] CUSTOMER ON/OFF PER TENANT
- 155 [211] DOOR RING ASSIGNMENT
- 155 [214] DISA ALARM RINGING STATION
- 155 [217] TRAFFIC REPORT OPTION
- 155 [219] RELAY TYPE
- 155 [220] ISDN SERVICE TYPE
- 155 [221] EXTENSION TYPE
- 155 [222] FAX PAIR
- 155 [224] WAKE-UP ANNOUNCEMENT
- 155 [300] CUSTOMER ON/OFF PER STATION
- 155 [301] ASSIGN STATION COS
- 155 [302] PICKUP GROUPS
- 155 [303] ASSIGN BOSS/SECRETARY
- 155 [304] ASSIGN EXTENSION/TRUNK USE
- 155 [305] ASSIGN FORCED CODE
- 155 [306] HOT LINE/OFF HOOK SELECTION
- 155 [308] ASSIGN BACKGROUND MUSIC SOURCE
- 155 [309] ASSIGN STATION MOH SOURCE
- 155 [310] LCR CLASS OF SERVICE
- 155 [312] ALLOW CALLER ID
- 155 [314] CONFIRM OUTGOING CALL
- 155 [315] CUSTOMER SET RELOCATION
- 155 [316] COPY STATION USABLE
- 155 [317] ASSIGN STATION/STATION USE
- 155 [318] DISTINCTIVE RINGING
- 155 [319] BRANCH GROUP
- 155 [320] PRESET FORWARD NO ANSWER
- 155 [323] CALLING PARTY NUMBER
- 155 [326] RINGBACK TONE MESSAGE
- 155 [401] TRUNK LINE/PBX LINE
- 155 [402] TRUNK DIAL TYPE
- 155 [403] TRUNK TOLL CLASS
- 155 [404] TRUNK NAME
- 155 [405] TRUNK CO TEL NUMBER
- 155 [406] TRUNK RING ASSIGNMENT
- 155 [407] FORCED TRUNK RELEASE
- 155 [408] ASSIGN TRUNK MOH SOURCE
- 155 [409] TRUNK STATUS READ
- 155 [410] ASSIGN DISA TRUNK
- 220 [412] ASSIGN TRUNK SIGNAL
- 220 [414] MPD/PRS SIGNAL
- 220 [415] REPORT TRUNK ABANDON DATA
- 220 [417] E1/PRI CRC4 OPTION
- 220 [418] BRI AND PRI CARD RESTART
- 220 [419] BRI OPTIONS
- 220 [420] PRI OPTIONS
- 220 [421] MSN DIGIT
- 220 [422] TRUNK COS
- 220 [423] S/T MODE
- 220 [424] BRI S0 MAPPING
- 220 [425] CID TRUNKS
- 220 [426] TRUNK GAIN CONTROL
- 220 [428] ASSIGN TRUNK/TRUNK USE
- 220 [432] SET H-TRK
- 220 [433] COST RATE
- 220 [434] CONNECTION STATUS
- 220 [436] TRUNK TMC GAIN
- 220 [437] 16TRK GAIN CONTROL
- 220 [500] SYSTEM-WIDE COUNTERS
- 220 [501] SYSTEM TIMERS
- 220 [502] STATION-WIDE TIMERS
- 220 [503] TRUNK-WIDE TIMERS
- 220 [504] PULSE MAKE/BREAK RATIO
- 220 [505] ASSIGN DATE AND TIME
- 220 [506] TONE CADENCE
- 220 [507] ASSIGN RING PLAN TIME
- 220 [508] CALL COST
- 220 [510] SLI RING CADENCE
- 220 [511] MSG WAITING LAMP CADENCE
- 220 [512] HOLIDAY ASSIGNMENT
- 220 [513] HOTEL TIMER
- 220 [514] TONE SOURCE
- 220 [515] DAYLIGHT ASSIGNMENT
- 220 [600] ASSIGN OPERATOR GROUP
- 220 [601] ASSIGN STATION GROUP
- 220 [602] STATION GROUP NAME
- 220 [603] ASSIGN TRUNK GROUP
- 220 [604] ASSIGN STATION TO PAGE ZONE
- 220 [605] ASSIGN EXTERNAL PAGE ZONE
- 288 [606] ASSIGN SPEED BLOCK
- 288 [607] UCD OPTIONS
- 288 [608] ASSIGN REVIEW BLOCK
- 288 [609] CALL LOG BLOCK
- 288 [611] ALLOW TEXT MESSAGING
- 288 [612] ALLOW GROUP CONFERENCE
- 288 [614] STATION/TRUNK USE GROUP
- 288 [615] MGI GROUP
- 288 [616] MGI USER
- 288 [700] COPY COS CONTENTS
- 288 [701] ASSIGN COS CONTENTS
- 288 [702] TOLL DENY TABLE
- 288 [703] TOLL ALLOWANCE TABLE
- 288 [704] ASSIGN WILD CHARACTER
- 288 [705] ASSIGN SYSTEM SPEED DIAL
- 288 [706] SYSTEM SPEED DIAL BY NAME
- 288 [707] AUTHORIZATION CODE
- 288 [708] ACCOUNT CODE
- 288 [709] TOLL PASS CODE/SPECIAL CODE TABLE
- 288 [710] LCR DIGIT TABLE
- 288 [711] LCR TIME TABLE
- 288 [712] LCR ROUTE TABLE
- 288 [713] LCR MODIFY DIGIT TABLE
- 288 [714] DID NUMBER AND NAME TRANSLATION
- 288 [715] PROGRAMMED STATION MESSAGE
- 288 [716] UK LCR OPTION
- 288 [717] UCD AGENT ID
- 288 [718] MY AREA CODE
- 288 [719] IDLE DISPLAY
- 288 [720] COPY KEY PROGRAMMING
- 288 [721] SAVE STATION KEY PROGRAMMING
- 288 [722] STATION KEY PROGRAMMING
- 288 [723] SYSTEM KEY PROGRAMMING
- 288 [724] DIAL NUMBERING PLAN
- 288 [725] SMDR OPTIONS
- 288 [727] SYSTEM VERSION DISPLAY
- 288 [728] CID TRANSLATION TABLE
- 288 [740] STATION PAIR
- 288 [746] COSTING DIAL PLAN
- 288 [747] RATE CALCULATION TABLE
- 349 [750] VM CARD RESTART
- 349 [751] ASSIGN MAILBOX
- 349 [752] AUTO RECORD
- 349 [753] WARNING DESTINATION
- 349 [754] VM HALT
- 349 [755] VM ALARM
- 349 [756] ASSIGN VMMOH
- 349 [757] VM IN/OUT
- 349 [758] VM DAY/NIGHT
- 349 [759] CLI RINGING
- 349 [760] ITEM COST TABLE
- 349 [761] TAX RATE SETUP
- 349 [762] ROOM COST RATE
- 349 [763] SECOND LCR
- 349 [800] ENABLE TECHNICIAN PROGRAM
- 349 [801] CHANGE TECHNICIAN PASSCODE
- 349 [802] CUSTOMER ACCESS MMC NUMBER
- 349 [805] TX LEVEL AND GAIN
- 349 [806] CARD PRE-INSTALL
- 349 [807] PHONE VOLUME CONTROL
- 349 [810] HALT PROCESSING
- 349 [811] RESET SYSTEM
- 349 [812] SET COUNTRY CODE
- 349 [813] HOTEL OPERATION
- 349 [815] CUSTOMER DATABASE COPY
- 349 [818] PROGRAM DOWNLOAD
- 349 [819] MC FILE CONTROL
- 349 [820] ASSIGN SYSTEM LINK ID
- 349 [821] ASSIGN NETWORK TRUNK
- 349 [822] VIRTUAL EXTENSION TYPE
- 349 [823] ASSIGN NETWORK COS
- 349 [824] NETWORK DIAL TRANSLATION
- 349 [825] ASSIGN NETWORKING OPTIONS
- 349 [826] ASSIGN SYSTEM REFERENCE CLOCK
- 349 [829] LAN PRINTER PARAMETERS
- 349 [830] ETHERNET PARAMETERS
- 349 [831] MGI PARAMETERS
- 349 [832] VoIP ACCESS CODE
- 349 [833] VoIP IP TABLE
- 349 [834] H.323 OPTIONS
- 400 [835] MGI DSP OPTIONS
- 400 [836] H.323 GK OPTIONS
- 400 [837] SIP OPTIONS
- 400 [839] SIP USER
- 400 [838] PRIVATE IP ADDRESSES
- 400 [840] IP PHONE INFORMATION
- 400 [841] SYSTEM IP OPTIONS
- 400 [845] WLAN PARAMETERS
- 400 [846] WIP INFORMATION
- 400 [848] WLAN IP/MAC LIST
- 400 [849] WLAN CONFIGURATION
- 400 [850] SYSTEM RESOURCE DISPLAY
- 400 [851] ALARM REPORTING
- 400 [852] SYSTEM ALARM ASSIGNMENTS
- 400 [853] MAINTENANCE BUSY
- 400 [854] DIAGNOSTIC TIME
- 400 [856] TECH PROGRAMMING LOGS
- 400 [857] VIRTUAL CABINET SET
- 400 [859] HARDWARE VERSION DISPLAY
- 400 [861] SYSTEM OPTIONS
- 400 [863] NODE INFO
- 400 [890] INITIALIZE PORT