advertisement
HP ENVY 15 Notebook PC and
HP ENVY TouchSmart 15 Notebook PC
Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
Intel and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2013
Document Part Number: 716681-001
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
v
vi
Packaging and transporting guidelines ....................................................... 40
Workstation guidelines .............................................................. 40
5 Removal and replacement procedures for Customer Self-Repair parts ............................. 42
6 Removal and replacement procedures for Authorized Service Provider parts .................. 52
What you need to know .......................................................................... 110
Using the HP Recovery partition to recover a minimized image
Using HP Recovery media to recover ........................................................ 111
Changing the computer boot order ........................................................... 111
vii
viii
1 Product description
Category
Product Name
Processors
Description
HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
●
AMD® A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●
AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz;
1600-MHz FSB, 4.0-MB L2 cache,
DDR3, quad core, 35 W)
●
AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
●
AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz;
1600-MHz FSB, 1.0-MB L2 cache,
DDR3, dual core, 35 W)
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√
1
Category
Processors
(continued)
Chipset
Description
●
Intel® Quad Core® i7-4900MQ
2.80-GHz processor (SC turbo up to
3.80-GHz; 1600-MHz FSB, 8.0-MB
L3 cache, 47 W)
●
Intel Quad Core i7-4800MQ 2.70-
GHz processor (SC turbo up to
3.70-GHz; 1600-MHz FSB, 6.0-MB
L3 cache, 47 W)
●
Intel Quad Core i7-4702MQ 2.20-
GHz processor (SC turbo up to
3.20-GHz; 1600-MHz FSB, 6.0-MB
L3 cache, 37 W)
●
Intel Quad Core i7-4700MQ 2.40-
GHz processor (SC turbo up to
3.40-GHz; 1600-MHz FSB, 6.0-MB
L3 cache, 47 W)
●
Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-
GHz; 1600-MHz FSB; 3.0-MB L3 cache, 35 W)
●
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-
GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W)
●
Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB
L3 cache, 35 W)
●
Intel Dual Core i5-3120M 2.40-GHz processor (1600-MHz FSB, 3.0-MB
L3 cache, 35 W)
AMD A76M fusion controller hub
Intel HM87 Express Chipset
Intel HM77 Express Chipset
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√
2 Chapter 1 Product description
Category
Graphics
Description
Internal graphics:
●
AMD Radeon™ HD 8650G graphics (only on computer models equipped with an
AMD A10 processor)
●
AMD Radeon HD 8550G graphics
(only on computer models equipped with an AMD A8 processor)
●
AMD Radeon HD 8450G graphics
(only on computer models equipped with an AMD A6 processor)
●
AMD Radeon HD 8350G graphics
(only on computer models equipped with an AMD A4 processor)
Switchable graphics:
●
AMD Radeon HD 8750M with
2048-GB of dedicated video memory (128-MB×16 DDR3 900-
MHz×8PCs, DDR3 1-GHz downgrade to DDR3 900MHz)
●
AMD Radeon HD 8750M + HD
8650G dual graphics with AMD discrete graphics (only on computer models equipped with an
AMD A10 processor)
●
AMD Radeon HD 8750M + HD
8550G dual graphics with AMD discrete graphics (only on computer models equipped with an
AMD A8 processor)
●
AMD Radeon HD 8750M + HD
8450G dual graphics with AMD discrete graphics (only on computer models equipped with an
AMD A6 processor)
Support for HD decode, DX11, and HDMI
Support for PX5.5
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
3
Category
Graphics
(continued)
Panel
Description
Internal graphics:
●
Intel HD Graphics 4600 on computer models equipped with a
Quad Core processor
●
Intel HD Graphics 4000 on computer models equipped with a
Dual Core processor
Switchable Discrete Graphics:
● nVidia N14P-GT GeForce 750M with 2048-GB of dedicated video memory (128-MB×16 DDR3 1-
GHz×8PCs)
● nVidia N14P-GV2 GeForce 740M with 2048-GB of dedicated video memory (128-MB×16 DDR3 1-
GHz×8PCs)
Support for HD decode, DX11, and HDMI
Support for GPU performance scaling
Support for Optimus
Support for the following display assemblies:
●
15.6-in, full high-definition (FHD), white light-emitting diode (WLED),
BrightView (1920×1080), slim (3.2mm), UWVA (IPS), color gamut
72%, typical brightness 300 nits,
16:9 aspect ratio
●
15.6-in, full high-definition (FHD), white light-emitting diode (WLED),
BrightView (1920×1080), slim (3.2mm), SVA, color camut 60%, typical brightness 300 nits, 16:9 aspect ratio
●
15.6-in, high-definition (HD), white light-emitting diode (WLED),
BrightView (1366×768), flat (3.8mm), SVA, color camut 45%, typical brightness 200 nits, 16:9 aspect ratio
Support for low-voltage differential signalling LVDS, co-layout with eDP1.3+PSR)
Touchscreen and MultiTouch enabled
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√
4 Chapter 1 Product description
Category
Memory
Hard drive
Solid-state drive
Description
Two customer-accessible/upgradable memory module slots
Support for DDR3L (1600-MHz) dual channel
Support for 16834-MB of system RAM in the following configurations:
●
16834-MB (8192-MB×2)
●
12288-MB (8192-MB+4096-MB)
●
8192-MB (8192-MB×1, 4096-
MB×2)
●
6144-MB (4096-MB+2048-MB)
●
4096-MB (4096-MB×1, 2048-
MB×2)
Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) and 9.5-mm (.37-in) thickness
Support for Serial ATA // Support for mSATA
Support Intel Smart Response Technology
Support for Accelerometer hard drive protection
Support for the following hard drives:
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 5400-rpm, 9.5- and 7.0mm
Support for 24-GB mSATA solid-state drive (not available on computer models equipped with 16834-MB or 12288-MB system memory)
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√ √
√
5
Category
Audio and video
Ethernet
Wireless
External media cards
Description
Quad speakers
Subwoofer
Dual array digital microphones with appropriate beam-forming, echocancellation, noise-suppression software
HD Audio
Beats Audio
Integrated HP TrueVision HD webcam
(fixed [no tilt], activity LED, 1280×720 by
30 frames per second)
Integrated 10/100/1000 network interface card (NIC)
Integrated wireless local area network
(WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Atheros AR9485 802.11b/g/n
WiFi Adapter
●
Mediatek MT7630E 802.11bgn Wi-
Fi Adapter and Mediatek Bluetooth
4.0 Adapter
●
Ralink RT3290LE 802.11b/g/n 1×1
WiFi and Bluetooth 4.0
Combo Adapter
●
Realtek RTL8188EE 802.11bgn Wi-
Fi Adapter
●
Intel Centrino Wireless-N 2230
Combo Adapter
HP 2-in-1 multiformat Digital Media
Reader Slot with push-push technology
(uses the Realtek RTS5239-GR card reader controller). Reads data from and writes data to digital memory cards such as Secure Digital (SD).
Computer models equipped with an
AMD processor
√
√
√
√
Computer models equipped with an
Intel processor
√
√
√
√
√
6 Chapter 1 Product description
Category
Ports
Keyboard/pointing devices
Power requirements
Power requirements
(continued)
Description
●
●
AC adapter, HP Smart
Audio-in (mono microphone)/audioout (stereo headphone) combo jack
●
HDMI v1.4 supporting up to
1920×1080 @ 60Hz
RJ-45 (Ethernet)
●
●
USB: four USB 3.0 ports, one USB
2.0 port
Full-size, backlit, island-style keyboard with numeric keypad and DuraCoat,
Clickpad with image sensor
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinchzoom as default
Taps enabled by default
Support for Windows 8 modern trackpad
Support for the following AC adapters:
●
90-W HP Smart AC adapter (PFC,
4.5-mm)
●
65-W HP Smart AC adapter (non-
PFC, 4.5-mm)
●
120-W HP Slim AC adapter (PFC,
EM, 4.5-mm)
●
90-W HP Smart AC adapter (PFC
EM, 4.5-mm)
●
65-W HP Smart AC adapter (non-
PFC, EM, 4.5-mm)
Support for the following batteries
●
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
●
6-cell, 47-Wh, 2.20-Ah, Li-ion battery
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√
√
√
√
√
√
√
7
Category
Security
Operating system
Serviceability
Description
Support for the following:
●
Security cable lock
●
Fingerprint reader with Digital
Persona software
●
HP SimplePass (only available on computer models equipped with a fingerprint ready)
Support for the following:
●
Security cable lock
●
Fingerprint reader with Digital
Persona software
●
HP SimplePass (only available on computer models equipped with a fingerprint ready)
●
Intel AT-p Ready
Preinstalled: Windows 8
End user replaceable parts:
●
AC adapter
●
Battery (system)
●
Hard drive
●
Memory modules (expansion and primary)
●
WLAN module
●
Solid-state drive
Computer models equipped with an
AMD processor
√
Computer models equipped with an
Intel processor
√
√
√
√
√
√
8 Chapter 1 Product description
2 External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1.
From the Start screen, type c, and then select Control Panel.
2.
Select System and Security, and then in the System area, select Device Manager.
A list reveals all the devices installed in your computer.
Locating software
▲ To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to reveal the apps and then select the
All apps icon.
Finding your hardware and software information 9
Display
Item Component Description
(1)
(2)
(3)
(4)
Internal display switch
Internal microphones (2)
Webcam light
HP TrueVision HD Webcam
Turns off the display and initiates Sleep if the display is closed while the power is on.
NOTE: The internal display switch is not visible from the outside of the computer.
Record sound.
On: The webcam is in use.
Records video and takes still photographs.
Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap
Search, and then tap the search box. Type c, and then select CyberLink YouCam from the list of applications.
– or –
(5) WLAN antennas (2)*
From the Start screen, type c, and then select
CyberLink YouCam from the list of applications.
Send and receive wireless signals to communicate with WLANs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
10 Chapter 2 External component identification
Buttons and speakers
Item
(1)
Component
Power button
Description
●
When the computer is off, press the button to turn on the computer.
●
When the computer is on, press the button briefly to initiate Sleep.
●
When the computer is in the Sleep state, press the button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap
Search, and then tap the search box. In the search box, type power, select Settings, and then select
Power options.
– or –
To learn more about your power settings, from Start screen, type p. In the search box, type power, select
Settings, and then select Power options.
Buttons and speakers 11
Keys
Item
(2)
(3)
Component
Speakers (2)
Fingerprint reader (select models only)
Description
Produce sound.
Allows a fingerprint logon to Windows, instead of a password logon.
(4)
(5)
(6)
Item
(1)
(2)
(3)
Component esc key fn key
Windows key
Action keys num lk key
Integrated numeric keypad
Description
Reveals system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with the b key, the spacebar , or the esc key.
Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows logo key again will return you to the previous screen.
Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on.
Alternates between the navigational and numeric functions on the integrated numeric keypad.
When num lk has been enabled, it can be used like an external numeric keypad.
12 Chapter 2 External component identification
Lights
Item
(1)
Component
Power light
(2)
(3)
Mute light
Wireless light
Description
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
●
Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from inactivity.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
On: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Lights 13
Item
(4)
(5)
TouchPad
Component
Caps lock light
Fingerprint reader light
Description
On: Caps lock is on, which switches the keys to all capital letters.
●
White: The fingerprint authentication was successful.
●
Amber: The fingerprint authentication failed.
Item
(1)
(2)
(3)
Component
TouchPad zone
Left TouchPad button
Right TouchPad button
Description
Moves the on-screen pointer and selects or activates items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
14 Chapter 2 External component identification
Left side
(5)
(6)
(3)
(4)
Item
(1)
(2)
Component
Security cable slot
Vents (2)
HDMI port
USB 3.0 charging port
USB 3.0 port
Digital Media Card Reader
Description
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.
Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and
MP3 players, even when the computer is off.
NOTE: A USB charging port (also referred to as a USB powered port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
Connects optional USB 3.0 devices and provide enhanced USB power performance.
Reads data from and writes data to digital memory cards such as Secure Digital (SD).
Left side 15
Item
(7)
(8)
Component
Hard drive light
Power light
Description
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard drive.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
●
Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume quickly from inactivity.
16 Chapter 2 External component identification
Right side
(2)
(3)
(4)
(5)
Item
(1)
(6)
Component
Audio-out (headphone) jack/Audioin (microphone) jack
USB 3.0 ports (2)
RJ-45 (network) jack
RJ-45 (network) jack status light
AC adapter light
Power connector
Description
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone.
This jack does not support optional microphone-only devices.
WARNING!
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
Connect optional USB 3.0 devices and provide enhanced USB power performance.
Connects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
White: The AC adapter is connected and the battery is charged.
●
Amber: The AC adapter is connected and the battery is charging.
●
Off: The computer is using DC power.
Connects an AC adapter.
Right side 17
Bottom
Item
(1)
(2)
(3)
(4)
(5)
(6)
Component
Service cover
Battery bay
Vents (3)
Battery release latch
HP Triple Bass Reflex Subwoofer
Speakers (2)
Description
Provides access to the hard drive bay, the WLAN module slot, and the memory module slots.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through
Help and Support. From the Start screen, type h, and then select Help and Support.
Holds the battery.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Releases the battery from the battery bay.
Provides superior bass sound.
Produce sound.
18 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Item
(1)
(2)
Description
Product name
Serial number (s/n)
Function
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
Service tag 19
Item
(3)
Description
Part number/Product number (p/n)
(4)
(5)
Warranty period
Model description
Function
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
20 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 21
(2)
(3)
(4)
Item
(1)
Component Spare part number
Display assembly (includes webcamera/microphone module and wireless antenna cables):
15.6-in, BrightView, FHD, LED, TouchScreen display assembly 720550-001
15.6-in, BrightView, HD, LED, TouchScreen display assembly
15.6-in, BrightView, FHD, LED, non-TouchScreen display assembly
720549-001
720552-001
15.6-in, BrightView, HD, LED, non-TouchScreen display assembly 720551-001
The subcomponents for the non-TouchScreen display assembly are also available as spare part kits. For more display assembly spare part information, see
Display assembly subcomponents on page 27 .
Top cover
Power button board (includes cable)
720570-001
720553-001
Keyboard (includes keyboard cable):
Keyboard with backlight (includes backlight cable):
For use only on computer models equipped with an Intel processor in Belgium
For use on all computer models in Canada
720244-A41
720244-DB1
720244-FL1 For use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia
For use only on computer models equipped with an Intel processor in Denmark,
Finland, and Norway
For use only on computer models equipped with an Intel processor in France
For use only on computer models equipped with an Intel processor in Germany
720244-DH1
For use only on computer models equipped with an Intel processor in Greece
For use only on computer models equipped with an Intel processor in Italy
For use on all computer models in Japan
For use on all computer models in Latin America
For use only on computer models equipped with an Intel processor in the Netherlands
For use only on computer models equipped with an Intel processor in Portugal
For use only on computer models equipped with an Intel processor in Russia
For use only on computer models equipped with an Intel processor in Saudi Arabia
For use only on computer models equipped with an Intel processor in South Korea
For use only on computer models equipped with an Intel processor in Spain
For use only on computer models equipped with an Intel processor in Switzerland
For use only on computer models equipped with an Intel processor in Taiwan
For use only on computer models equipped with an Intel processor in Thailand
For use only on computer models equipped with an Intel processor in Turkey
720244-051
720244-041
720244-151
720244-061
720244-291
720244-161
720244-B31
720244-131
720244-251
720244-171
720244-AD1
720244-071
720244-BG1
720244-AB1
720244-281
720244-141
22 Chapter 3 Illustrated parts catalog
Item
(5)
(6a)
(7)
(8)
(9)
(10)
(11)
Component
For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore
For use on all computer models in the United States
Keyboard with pointing stick for use on all computer models in the United States
(includes pointing stick cable)
Keyboard shield
TouchPad assembly (includes TouchPad bracket (6b), TouchPad button board,
TouchPad, and cables)
Fingerprint reader board (includes bracket and cable)
Rear speakers (include left and right rear speakers, 2 cables, and 4 isolators)
Power connector cable:
For use on all computer models equipped with a graphics subsystem with
UMA memory
For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory
Connector board (includes 2 cables):
For use only on computer models equipped with an AMD processor
For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory
For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory
System board (includes replacement thermal material):
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Professional operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Standard operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Linux operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Windows 8 Standard operating system
Spare part number
720244-031
720244-001
720242-001
720544-001
722972-001
720543-001
720561-001
720537-001
720538-001
720579-001
723372-001
720554-001
720578-601
720578-501
720578-001
720577-601
720577-501
720577-001
720569-601
720569-501
Computer major components 23
(12)
Item Component
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Linux operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Linux operating system
Processor (includes replacement thermal material):
AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0-
MB L2 cache, DDR3, quad core, 35 W)
AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0-
MB L2 cache, DDR3, quad core, 35 W)
AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0-
MB L2 cache, DDR3, dual core, 35 W)
AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz; 1600-MHz FSB, 1.0-
MB L2 cache, DDR3, dual core, 35 W)
Intel Quad Core i7-4900MQ 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-
MHz FSB, 8.0-MB L3 cache, 47 W)
Intel Quad Core i7-4800MQ 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 47 W)
Intel Quad Core i7-4702MQ 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 37 W)
Spare part number
720569-001
720566-601
720566-501
720566-001
720565-601
720565-501
720565-001
720567-601
720567-501
720567-001
720568-601
720568-501
720568-001
713548-001
713551-001
713550-001
713549-001
723523-001
723524-001
723522-001
24 Chapter 3 Illustrated parts catalog
(13)
Item
(18)
(19)
(14)
(15)
(16)
(17)
Component Spare part number
Intel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-
MHz FSB, 6.0-MB L3 cache, 47 W)
723521-001
Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz
FSB; 3.0-MB L3 cache, 35 W)
708762-001
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz
FSB, 3.0-MB L3 cache, 35 W)
711903-001
713163-001 Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
35 W)
Intel Dual Core i5-3120M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
35 W)
700627-001
Heat sink (includes replacement thermal material):
For use only on computer models equipped with an AMD processor
For use only on computer models equipped with the Intel HM87 chipset and a
GeForce 750M graphics subsystem
For use only on computer models equipped with the Intel HM87 chipset and a
GeForce 740M graphics subsystem
For use only on computer models equipped with the Intel HM87 chipset and a graphics subsystem with UMA memory
720576-001
720542-001
722389-001
720541-001
For use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with discrete memory
For use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with UMA memory
Fan (includes cable)
Subwoofer (includes cable and 3 isolators)
720540-001
720539-001
720235-001
720563-001
Front speakers (include left and right front speakers, 2 cables, and 4 isolators) 720562-001
Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and
RJ-45 cover)
720534-001
Rubber Kit (not illustrated, includes front and rear rubber feet and display bezel rubber screw covers)
720559-001
RTC battery:
For use only on computer models equipped with an AMD processor
For use only on computer models equipped with an Intel processor
WLAN module:
Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models
Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use on all computer models
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all computer models
651948-001
718440-001
675794-001
710418-001
690020-001
Computer major components 25
(23)
(24)
Item Component
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models
Intel Centrino Wireless-N 2230 Combo Adapter for use only on computer models equipped with an Intel processor
(20) 24-GB solid-state drive (for use only on computer models equipped with an
Intel processor)
(21) Memory module (PC3L, 12800, 1600-MHz):
8-GB
4-GB
2-GB
(22) Hard drive (does not include hard drive bracket or hard drive connector cable):
Spare part number
709848-001
670290-001
720564-001
693374-001
691740-001
691739-001
750-GB, 5400-rpm, 9.5-mm
500-GB, 5400-rpm, 9.5- and 7.0-mm
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and hard drive connector cable)
Battery:
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
6-cell, 47-Wh, 2.20-Ah, Li-ion battery
Service cover
676521-001
634250-001
683802-001
720545-001
710417-001
710416-001
720555-001
26 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
(3)
(4)
(5)
(6)
(7)
Item
(1)
(2)
Component Spare part number
Display bezel
Display hinges (includes left and right hinges, left and right hinge covers, and left and right hinge brackets)
720535-001
720548-001
Webcam/microphone module (includes webcam/microphone module cable and double-sided adhesive)
720273-001
Display panel:
15.6-in, BrightView, FHD, LED, non-TouchScreen display panel
15.6-in, BrightView, HD, LED, non-TouchScreen display panel
Display panel cable
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display enclosure
720557-001
720556-001
720536-001
720532-001
720533-001
Display assembly subcomponents 27
Mass storage devices
(3)
(4)
(5)
Item
(1)
(2)
Component
External DVD±RW Double-Layer with SuperMulti Drive
Hard drive (does not include hard drive bracket or hard drive connector cable):
Spare part number
659940-001
750-GB, 5400-rpm, 9.5-mm
500-GB, 5400-rpm, 9.5- and 7.0-mm
Hard Drive Hardware Kit, includes:
Hard drive bracket
Hard drive connector cable
24-GB solid-state drive (for use only on computer models equipped with an
Intel processor)
676521-001
634250-001
683802-001
720545-001
720564-001
28 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
AC adapter:
120-W HP Slim AC adapter (PFC, EM, 4.5-mm) for use only on computer models equipped with an Intel processor
65-W HP Smart AC adapter (non-PFC, 4.5-mm) for use on all computer models
710415-001
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) for use only on computer models equipped with an Intel processor
90-W HP Smart AC adapter (PFC, 4.5-mm) for use on all computer models
710412-001
714657-001
HDMI-to-VGA adapter
Power cord (3-pin, black, 1.83-m):
710413-001
90-W HP Smart AC adapter (PFC EM, 4.5-mm) for use only on computer models equipped with an
Intel processor
710414-001
701943-001
For use only on computer models equipped with an AMD processor in Argentina
For use on all computer models in Australia
For use on all computer models in Denmark
For use on all computer models in Europe
For use only on computer models equipped with an Intel processor in India
For use only on computer models equipped with an Intel processor in Italy
For use on all computer models in Japan
For use on all computer models in North America
For use only on computer models equipped with an Intel processor in Northwest Africa
For use only on computer models equipped with an Intel processor in the People's Republic of China
490371-D01
490371-011
490371-081
490371-021
490371-D61
490371-061
490371-291
490371-001
490371-AR1
490371-AA1
For use only on computer models equipped with an Intel processor in South Korea
For use on all computer models in Switzerland
For use only on computer models equipped with an Intel processor in Taiwan
For use only on computer models equipped with an Intel processor in Thailand
For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore
Screw Kit
490371-AD1
490371-111
490371-AB1
490371-201
490371-031
720560-001
Miscellaneous parts 29
Sequential part number listing
Spare part number
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-D01
490371-D61
634250-001
651948-001
659940-001
670290-001
675794-001
676521-001
Description
Power cord for use on all computer models in North America (3-pin, black, 1.83-m)
Power cord for use on all computer models in Australia (3-pin, black, 1.83-m)
Power cord for use on all computer models in Europe (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in the United Kingdom and Singapore (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in Italy (3-pin, black,
1.83-m)
Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m)
Power cord for use on all computer models in Switzerland (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin, black, 1.83-m)
Power cord for use on all computer models in Japan (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in the People's Republic of China (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in Taiwan (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in South Korea (3pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in Northwest Africa
(3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an AMD processor in Argentina (3-pin, black, 1.83-m)
Power cord for use only on computer models equipped with an Intel processor in India (3-pin, black, 1.83-m)
750-GB, 5400-rpm, SATA, 9.5-mm hard drive (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number HDHK-001.
RTC battery for use only on computer models equipped with an AMD processor
External DVD±RW Double-Layer with SuperMulti Drive
Intel Centrino Wireless-N 2230 Combo Adapter
Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models
1-TB, 5400-rpm, SATA, 9.5-mm hard drive (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 718432-001.
30 Chapter 3 Illustrated parts catalog
Spare part number
683802-001
690020-001
691739-001
691740-001
693374-001
700627-001
701943-001
708762-001
709848-001
710412-001
710413-001
710414-001
710415-001
710416-001
710417-001
710418-001
711903-001
713163-001
713548-001
713549-001
713550-001
713551-001
714657-001
718440-001
Description
500-GB, 5400-rpm, SATA, 9.5- and 7.0-mm hard drive (does not include hard drive bracket or hard drive connector cable)
NOTE: The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number 718432-001.
Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter
2-GB memory module (PC3L, 12800, 1600-MHz)
4-GB memory module (PC3L, 12800, 1600-MHz)
8-GB memory module (PC3L, 12800, 1600-MHz)
Intel Dual Core i5-3120M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material)
HDMI-to-VGA adapter
Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB; 3.0-MB
L3 cache, 35 W; includes replacement thermal material)
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models
65-W HP Smart AC adapter (non-PFC, 4.5-mm) for use on all computer models
90-W HP Smart AC adapter (PFC, 4.5-mm) for use on all computer models
90-W HP Smart AC adapter (PFC EM, 4.5-mm) for use only on computer models equipped with an
Intel processor
120-W HP Slim AC adapter (PFC, EM, 4.5-mm) for use only on computer models equipped with an
Intel processor
6-cell, 47-Wh, 2.20-Ah, Li-ion battery
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-MB
L3 cache, 35 W; includes replacement thermal material)
Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes replacement thermal material)
AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0- MB L2 cache,
DDR3, quad core, 35 W)
AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz; 1600-MHz FSB, 1.0- MB L2 cache,
DDR3, dual core, 35 W)
AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0- MB L2 cache,
DDR3, dual core, 35 W)
AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0- MB L2 cache,
DDR3, quad core, 35 W)
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm) for use only on computer models equipped with an Intel processor
RTC battery for use only on computer models equipped with an Intel processor
Sequential part number listing 31
Spare part number
720235-001
720242-001
720244-001
720244-031
720244-041
720244-051
720244-061
720244-071
720244-131
720244-141
720244-151
720244-161
720244-171
720244-251
720244-281
720244-291
720244-A41
720244-AB1
720244-AD1
720244-B31
720244-BG1
Description
Fan (includes cable)
Keyboard with pointing stick for use on all computer models in the United States (includes keyboard cable and pointing stick cable)
Keyboard with backlight for use on all computer models in the United States (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in the United Kingdom in Singapore (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in France (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Germany (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Italy
(includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Spain (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Portugal (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Turkey (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Greece (includes backlight cable and keyboard cable)
Keyboard with backlight for use on all computer models in Latin America (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Saudi Arabia (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Russia (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Thailand (includes backlight cable and keyboard cable)
Keyboard with backlight for use on all computer models in Japan (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Belgium (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Taiwan (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in South Korea (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in the Netherlands (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Switzerland (includes backlight cable and keyboard cable)
32 Chapter 3 Illustrated parts catalog
Spare part number
720244-DB1
720244-DH1
720244-FL1
720273-001
720532-001
720533-001
720534-001
720535-001
720536-001
720537-001
720538-001
720539-001
720540-001
720541-001
720542-001
720543-001
720544-001
720545-001
720547-001
720548-001
720549-001
720550-001
720551-001
720552-001
Description
Keyboard with backlight for use on all computer models in Canada (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in Denmark, Finland, and Norway (includes backlight cable and keyboard cable)
Keyboard with backlight for use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia (includes backlight cable and keyboard cable)
Webcam/microphone module (includes webcam/microphone module cable and doublesided adhesive)
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display enclosure
Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45 cover)
Display bezel
Display panel cable (includes webcam/microphone module cable)
Power connector cable for use on all computer models equipped with a graphics subsystem with
UMA memory
Power connector cable for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory
Heat sink for use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with UMA memory (includes replacement material)
Heat sink for use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with discrete memory (includes replacement material)
Heat sink for use only on computer models equipped with the Intel HM87 chipset and a graphics subsystem with UMA memory (includes replacement material)
Heat sink for use only on computer models equipped with the Intel HM87 chipset and a GeForce
750M graphics subsystem (includes replacement material)
Fingerprint reader board (includes bracket and cable)
Keyboard shield
Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector cable)
Counterbalance weight
Display hinge (includes left and right hinges, left and right hinge covers, and left and right hinge brackets)
15.6-in, BrightView, HD, LED, TouchScreen display assembly (includes webcamera/microphone module and wireless antenna cables)
15.6-in, BrightView, FHD, LED, TouchScreen display assembly (includes webcamera/microphone module and wireless antenna cables)
15.6-in, BrightView, HD, LED, non-TouchScreen display assembly (includes webcamera/ microphone module and wireless antenna cables)
15.6-in, BrightView, FHD, LED, non-TouchScreen display assembly (includes webcamera/ microphone module and wireless antenna cables)
Sequential part number listing 33
720555-001
720556-001
720557-001
720559-001
720560-001
720561-001
720562-001
720563-001
720564-001
720565-001
Spare part number
720553-001
720554-001
720565-501
720565-601
720566-001
720566-501
720566-601
720567-001
720567-501
720567-601
720568-001
720568-501
Description
Power button board (includes cable)
Connector board for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes 2 cables)
Service cover
15.6-in, BrightView, HD, LED, non-TouchScreen display panel
15.6-in, BrightView, FHD, LED, non-TouchScreen display panel
Rubber Kit (includes front and rear rubber feet and display bezel rubber screw covers)
Screw Kit
Rear speakers (includes cables and 4 rubber isolators)
Front speakers (includes cables and 4 rubber isolators)
Subwoofer (includes cable and 3 rubber isolators)
24-GB solid-state drive (for use only on computer models equipped with an Intel processor)
System board for use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Linux operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Linux operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Standard operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Professional operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Linux operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Standard operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM77 chipset, the GeForce
740M graphics subsystem, and the Windows 8 Professional operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Linux operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes replacement material)
34 Chapter 3 Illustrated parts catalog
Spare part number
720568-601
720569-001
720569-501
720569-601
720570-001
720576-001
720577-001
720577-501
720577-601
720578-001
720578-501
720578-601
720579-001
722389-001
722972-001
723372-001
723521-001
723522-001
Description
System board for use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Linux operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Windows 8 Standard operating system (includes replacement material)
System board for use only on computer models equipped with the Intel HM87 chipset, the GeForce
750M graphics subsystem, and the Windows 8 Professional operating system (includes replacement material)
Top cover
Heat sink for use only on computer models equipped with an AMD processor (includes replacement material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Linux operating system (includes replacement thermal material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (includes replacement thermal material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system (includes replacement thermal material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Linux operating system (includes replacement thermal material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Standard operating system (includes replacement thermal material)
System board for use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Professional operating system (includes replacement thermal material)
Connector board for use only on computer models equipped with an AMD processor
(includes 2 cables)
Heat sink for use only on computer models equipped with the Intel HM87 chipset and a GeForce
740M graphics subsystem (includes replacement material)
TouchPad assembly (includes TouchPad bracket, TouchPad button board, TouchPad, and cables)
Connector board for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory (includes 2 cables)
Intel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 6.0-
MB L3 cache, 47 W; includes replacement thermal material)
Intel Quad Core i7-4702MQ 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 6.0-
MB L3 cache, 37 W; includes replacement thermal material)
Sequential part number listing 35
Spare part number
723523-001
723524-001
Description
Intel Quad Core i7-4900MQ 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0-
MB L3 cache, 47 W; includes replacement thermal material)
Intel Quad Core i7-4800MQ 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 6.0-
MB L3 cache, 47 W; includes replacement thermal material)
36 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 and P1 screw drivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Tools required 37
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
38 Chapter 4 Removal and replacement procedures preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10% 40%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Grounding guidelines 39
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
40 Chapter 4 Removal and replacement procedures preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Grounding guidelines 41
5 Removal and replacement procedures for Customer Self-
Repair parts
NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location.
Component replacement procedures
NOTE: Please read and follow the procedures described here to access and replace Customer Self-
Repair parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag on page 16 for details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 4 screws that must be removed, replaced, and/or loosened when servicing
Customer Self-Repair parts. Make special note of each screw size and location during removal and replacement.
42 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Battery
Description
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
6-cell, 47-Wh, 2.20-Ah, Li-ion battery
Spare part number
710417-001
710416-001
Before removing the battery, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
Remove the battery:
WARNING!
To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before removing the battery.
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
3.
Pivot the battery (2) upward.
4.
Remove the battery (3) from the computer.
Reverse this procedure to install the battery.
Component replacement procedures 43
Solid-state drive
NOTE: This section applies only to computer models equipped with an Intel processor.
Description
24-GB solid-state drive
Spare part number
720564-001
Before removing the solid-state drive, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Remove the solid-state drive:
1.
Loosen the Phillips PM2.0×4.0 captive screw (1) that secures the service cover to the computer.
2.
Lift the rear edge of the service cover (2) and swing it up and forward until it disengages from the computer.
3.
Remove the service cover (3).
The service cover is available using spare part number 720555-001.
4.
Remove the two Phillips PM2.0×2.5 screws (1) that secure the solid-state drive to the system board. (The solid-state drive tilts up.)
44 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
5.
Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.
Reverse this procedure to install the solid-state drive.
WLAN module
Description Spare part number
Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001
Mediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetooth 4.0 Adapter for use on all computer models
710418-001
690020-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all computer models
Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001
Intel Centrino Wireless-N 2230 Combo Adapter for use only on computer models equipped with an Intel processor
670290-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Component replacement procedures 45
Before removing the WLAN module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
5.
Remove the service cover (see
Solid-state drive on page 44 ).
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
2.
Remove the Phillips PM2.0×2.5 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
3.
Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
46 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Reverse this procedure to install the WLAN module.
Hard drive
Description
1-TB, 5400-rpm, 9.5-mm
750-GB, 5400-rpm, 9.5-mm
500-GB, 5400-rpm, 9.5- and 7.0-mm
Spare part number
676521-001
634250-001
683802-001
Before removing the hard drive, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ).
5.
Remove the service cover (see
Solid-state drive on page 44 ).
Remove the hard drive:
1.
Release the zero insertion force (ZIF) connector (1) to which the hard drive connector cable is attached, and then disconnect the hard drive connector cable (2) from the system board.
2.
Release the hard drive connector cable (3) from the opening in the base enclosure.
Component replacement procedures 47
3.
Lift up on the hard drive tab (4) to remove the hard drive from the hard drive bay.
4.
If it is necessary to disassemble the hard drive, perform the following steps: a.
Position the hard drive with the connector toward you.
b.
Disconnect the hard drive connector cable (1) from the hard drive.
c.
Spread the left and right sides (2) of the hard drive bracket outward to separate the bracket from the hard drive.
d.
Remove the hard drive bracket (3) from the hard drive.
The hard drive bracket and hard drive connector cable are available in the Hard Drive
Hardware Kit, spare part number 718432-001.
48 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Reverse this procedure to install the RTC battery.
Memory module
Description
8-GB (PC3L, 12800, 1600-MHz)
4-GB (PC3L, 12800, 1600-MHz)
2-GB (PC3L, 12800, 1600-MHz)
Spare part number
693374-001
691740-001
691739-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
To update BIOS:
1.
Navigate to www.hp.com
.
2.
Click Support & Drivers > click Drivers & Software.
3.
In the Enter a product name/number box, type the computer model information, and then click Search.
Component replacement procedures 49
4.
Click the link for the computer model.
5.
Select the operating system, and then click Next.
6.
Under Step 2: Select a Download, click the BIOS link.
7.
Click the link for the most recent BIOS.
8.
Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
5.
Remove the service cover (see
Solid-state drive on page 44 ).
Remove the memory module:
1.
Lift the left edge of the memory module shield and swing it up and to the right until the memory modules are accessible.
2.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)
50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
3.
Remove the memory module (2) by pulling the module away from the slot at an angle.
Reverse this procedure to install a memory module.
Component replacement procedures 51
6 Removal and replacement procedures for Authorized Service
Provider parts
CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
There are as many as 94 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
RTC battery
Description
For use only on computer models equipped with an AMD processor
For use only on computer models equipped with an Intel processor
Spare part number
651948-001
718440-001
Before removing the RTC battery, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
5.
Remove the service cover (see
Solid-state drive on page 44 ).
Remove the RTC battery:
52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
NOTE: If the computer is equipped with an AMD processor, complete steps 1 through 3 to remove the RTC battery. If the computer is equipped with an Intel processor, complete step 4 to remove the
RTC battery.
1.
Disconnect the RTC battery cable (1) from the system board.
2.
Detach the RTC battery (2) from the base enclosure. (The RTC battery is attached to the base enclosure by double-sided tape.)
3.
Remove the RTC battery.
NOTE: Step 4 applies only to computer models equipped with an Intel processor.
Component replacement procedures 53
4.
Use a thin, non-conductive tool (1) to remove the disc cell RTC battery (2) from the socket on the system board.
Reverse this procedure to install the RTC battery. When installing the disc cell RTC battery, make sure the “+” sign faces up.
54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Base enclosure
Description
Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45 cover)
Spare part number
720534-001
Before removing the base enclosure, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ).
5.
Remove the solid-state drive (see
).
6.
Remove the hard drive (see
Remove the base enclosure:
1.
Remove the front rubber feet (1).
The rubber feet are included in the Rubber Kit, spare part number 720559-001.
2.
Remove the seven Phillips PM2.5×5.5 screws (2) in the that secure the base enclosure to the computer.
Component replacement procedures 55
3.
Remove the following screws:
(1) Two Phillips PM2.5×4.5 screws under the front edge of the service cover
(2) Three Phillips PM2.5×3.0 screws in the hard drive bay
(3) Seven Phillips PM1.5×2.0 screws in the battery bay
56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4.
Remove the base enclosure.
Reverse this procedure to install the base enclosure.
Display assembly
NOTE: The TouchScreen display assembly is spared only at the component level. The non-
TouchScreen display assembly is spared at both the component and the subcomponent level. For more display assembly spare part information, see the individual removal subsections.
Description
15.6-in, BrightView, FHD, LED, TouchScreen display assembly
15.6-in, BrightView, HD, LED, TouchScreen display assembly
15.6-in, BrightView, FHD, LED, non-TouchScreen display assembly
15.6-in, BrightView, HD, LED, non-TouchScreen display assembly
Spare part number
720550-001
720549-001
720552-001
720551-001
To remove the display assembly and access the display assembly subcomponents, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
Component replacement procedures 57
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
)
Remove the display assembly:
1.
Release the wireless antenna cables from the clips built into the left rear speaker (1), connector board (2), and top cover (3).
2.
Release the wireless antenna cables from the routing channel (4) between the subwoofer and left front speaker.
3.
Disconnect the display panel cable (5) and the webcam/microphone module cable (6) from the system board.
4.
Release the display panel cable and the webcam/microphone module cable from the clips and routing channel built into the right rear speaker (7).
58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
5.
Remove the following screws that secure the display assembly to the top cover:
(1) Three Phillips PM2.5×4.5 screws (two on the left hinge, one on the right hinge)
(2) One Phillips PM2.5×6.5 screw on the right hinge
(3) One Phillips PM2.0×2.5 screw securing the ground loop on the right hinge
6.
Open the display hinges as far as they will open (1).
Component replacement procedures 59
7.
Remove the display assembly (2) from the computer.
8.
If it is necessary to replace the display bezel or any of the display assembly subcomponents: a.
Remove the two screw covers (1) and the four Phillips PM2.5×3.2 broad head screws (2) that secure the display bezel to the display assembly.
The screw covers are available in the Rubber Kit, spare part number 720559-001.
b.
Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.
60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
c.
Remove the display bezel (4).
The display bezel is available using spare part number 720535-001.
9.
If it is necessary to replace the display hinge cover: a.
Remove the four Phillips PM2.0×2.9 screws (1) that secure the display hinge covers to the display enclosure.
b.
Remove the display hinge covers (2).
The display hinge covers are available using spare part number 720548-001.
Component replacement procedures 61
10.
If it is necessary to replace the display panel: a.
Remove the four Phillips PM2.0×2.9 screws (1) that secure the display panel to the display enclosure.
b.
Lift the display panel (2) straight up and remove it from the display enclosure.
The display panel is available using spare part numbers 720557-001 (15.6-in, BrightView,
FHD, LED, non-TouchScreen display panel) and 720556-001 (15.6-in, BrightView, HD, LED, non-TouchScreen display panel).
11.
If it is necessary to replace the display panel cable:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel.
a.
Turn the display panel upside down with the bottom edge toward you.
62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
b.
Release the adhesive strip (1) that secures the display panel cable to the display panel, and then disconnect the display panel cable (2) from the display panel.
c.
Remove the display panel cable.
The display panel cable is available using spare part number 720536-001.
12.
If it is necessary to replace the display hinges and brackets: a.
Remove the two Phillips PM2.0×2.9 screws (1) and the two Phillips PM2.5×3.2 broad head screws (2) that secure the display hinges to the display enclosure.
b.
Remove the display hinges (3).
The display hinges are available using spare part number 720548-001.
c.
Remove the three Phillips PM2.0×2.9 screws (1) that secure the left and right display hinge brackets to the display enclosure.
Component replacement procedures 63
d.
Remove the left and right display hinge brackets (2).
The display hinge brackets are available using spare part number 720548-001.
13.
If it is necessary to replace the webcam/microphone module:
CAUTION: Handle the webcam/microphone module with caution. This module has a thin profile and is susceptible to damage when not handled carefully.
a.
Release the webcam/microphone module cable (1) from the clips and routing channel built into the left and top edges of the display enclosure.
b.
Detach the webcam/microphone module (2) from the display enclosure. (The webcam/ microphone module is attached to the display enclosure with double-sided adhesive.) c.
Remove the webcam/microphone module.
The webcam/microphone module is available using spare part number 720273-001, and includes the webcam/microphone module cable.
14.
If it is necessary to replace the wireless antenna: a.
Release the wireless antenna cables from the clips (1) and routing channel built into the right edge of the display enclosure.
64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
b.
Detach the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided adhesive.)
Fan
c.
Remove the wireless antenna.
The wireless antenna are available using spare part number 720532-001.
Reverse this procedure to reassemble and install the display assembly.
Description
Fan (includes cable)
Spare part number
720235-001
Before removing the fan, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
Solid-state drive on page 44 )
b.
Hard drive (see Hard drive on page 47 )
c.
Base enclosure (see
) d.
Display assembly (see Display assembly on page 57
)
Component replacement procedures 65
Remove the fan:
1.
Disconnect the fan cable (1) from the system board.
2.
Remove the two Phillips PM2.5×4.5 screws (2) that secure the fan to the top cover.
3.
Remove the fan (3).
Reverse this procedure to install the fan.
System board
NOTE: The system board spare part kit includes replacement thermal material.
Description
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Professional operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Windows 8 Standard operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with discrete memory, and the Linux operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with
UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with an AMD processor, a graphics subsystem with
UMA memory, and the Windows 8 Standard operating system
Spare part number
720578-601
720578-501
720578-001
720577-601
720577-501
66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Description
For use only on computer models equipped with an AMD processor, a graphics subsystem with
UMA memory, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 750M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 750M graphics subsystem, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 750M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 740M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 740M graphics subsystem, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM87 chipset, the GeForce 740M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM87 chipset, a graphics subsystem with UMA memory, and the Linux operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce 740M graphics subsystem, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce 740M graphics subsystem, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM77 chipset, the GeForce 740M graphics subsystem, and the Linux operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Professional operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Windows 8 Standard operating system
For use only on computer models equipped with the Intel HM77 chipset, a graphics subsystem with UMA memory, and the Linux operating system
Spare part number
720577-001
720569-601
720569-501
720569-001
720566-601
720566-501
720566-001
720565-601
720565-501
720565-001
720567-601
720567-501
720567-001
720568-601
720568-501
720568-001
Before removing the system board, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
Component replacement procedures 67
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
Display assembly (see
e.
NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Memory module (see
)
●
Heat sink (see
●
Processor (see
68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Remove the system board:
1.
Disconnect the following cables from the system board:
(1) Fingerprint reader board ribbon cable
(2) Connector board cable
(3) Connector board ribbon cable
(4) Power connector cable
(5) Display panel ribbon cable
(6) Webcam/microphone module cable
(7) Wireless antenna cables
Component replacement procedures 69
2.
Disconnect the following cables from the system board:
(1) Rear speaker cable
(2) Subwoofer cable
(3) Front speaker cable
(4) TouchPad ribbon cable
(5) Keyboard ribbon cable
(6) Power button board ribbon cable
70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the nine Phillips PM2.0×2.9 screws that secure the system board to the top cover.
4.
Lift the left side of the system board (1) until it rests at an angle.
5.
Remove the system board (2) by sliding it up and to the left an angle.
Reverse this procedure to install the system board.
Component replacement procedures 71
Heat sink
NOTE: The heat sink spare part kit includes replacement thermal material.
Description
For use only on computer models equipped with an AMD processor
Spare part number
720576-001
For use only on computer models equipped with the Intel HM87 chipset and a GeForce 750M graphics subsystem
For use only on computer models equipped with the Intel HM87 chipset and a GeForce 740M graphics subsystem
For use only on computer models equipped with the Intel HM87 chipset and a graphics subsystem with UMA memory
For use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with discrete memory
For use only on computer models equipped with the Intel HM77 chipset and a graphics subsystem with UMA memory
720542-001
722389-001
720541-001
720540-001
720539-001
Before removing the heat sink, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
Display assembly (see
e.
f.
System board (see
Remove the heat sink:
1.
Turn the system board upside down, with the front toward you.
NOTE: Steps 2 and 3 apply to computer models equipped with an AMD processor and a graphics subsystem with discrete memory.
2.
Following the 1 through 7 sequence stamped into the heat sink, loosen the four Phillips
PM2.0×11.0 captive screws (2) and the three Phillips PM2.0×7.5 captive screws (3) that secure the heat sink to the system board.
72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the heat sink (4).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it.
NOTE: Steps 4 and 5 apply to computer models equipped with an Intel processor and a graphics subsystem with discrete memory.
4.
Following the 1 through 8 sequence stamped into the heat sink, loosen the eight Phillips
PM2.0×11.0 captive screws (1) that secure the heat sink to the system board.
Component replacement procedures 73
5.
Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it.
NOTE: Steps 6 and 7 apply to computer models equipped with a graphics subsystem with
UMA memory.
6.
Following the 1 through 4 sequence stamped into the heat sink, loosen the four Phillips
PM2.0×11.0 captive screws (1) that secure the heat sink to the system board.
74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
7.
Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that services it
Component replacement procedures 75
76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the heat sink.
Processor
NOTE: The processor spare part kit includes replacement thermal material.
Description Spare part number
AMD A10-5750M 2.50-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 4.0- MB L2 cache, DDR3, quad core, 35 W)
Intel Quad Core i7-4800MQ 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB,
6.0-MB L3 cache, 47 W)
Intel Quad Core i7-4702MQ 2.20-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB,
6.0-MB L3 cache, 37 W)
713548-001
AMD A8-5550M 2.10-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 4.0- MB L2 cache,
DDR3, quad core, 35 W)
713551-001
AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0- MB L2 cache,
DDR3, dual core, 35 W)
713550-001
AMD A4-5150M 2.70-GHz processor (turbo up to 3.30-GHz; 1600-MHz FSB, 1.0- MB L2 cache,
DDR3, dual core, 35 W)
713549-001
Intel Quad Core i7-4900MQ 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB,
8.0-MB L3 cache, 47 W)
723523-001
723524-001
723522-001
Component replacement procedures 77
Description
Intel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB,
6.0-MB L3 cache, 47 W)
Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB; 3.0-
MB L3 cache, 35 W)
Intel Dual Core i5-3230M 2.60-GHz processor (SC turbo up to 3.20-GHz; 1600-MHz FSB, 3.0-
MB L3 cache, 35 W)
Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)
Intel Dual Core i5-3120M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W)
Spare part number
723521-001
708762-001
711903-001
713163-001
700627-001
Before removing the processor, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
Display assembly (see
e.
f.
System board (see
g.
Heat sink (see
Remove the processor:
1.
Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2), until you hear a click.
78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
2.
Lift the processor (3) straight up, and remove it.
NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures 79
Connector board
Description
For use only on computer models equipped with an AMD processor
For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory
For use only on computer models equipped with an Intel processor and a graphics subsystem with
UMA memory
Spare part number
720579-001
723372-001
720554-001
Before removing the connector board, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
)
Remove the connector board:
1.
Disconnect the connector board cable (1) from the system board.
2.
Release the connector board cable from the routing clips (2) built into the top cover and routing channel (3) between the subwoofer and left front speaker.
3.
Release the ZIF connector (4) to which the connector board ribbon cable is attached, and then disconnect the connector board ribbon cable from the system board.
80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4.
Detach the connector board ribbon cable (5) from the base enclosure. (The connector board ribbon cable is attached to the top cover with double-sided tape.)
5.
Remove the three Phillips PM2.0×2.9 screws (1) that secure the connector board to the top cover.
6.
Lift the right side of the connector board (2) until it rests at an angle.
7.
Remove the connector board (3) by sliding it up and to the right at an angle.
Reverse this procedure to install the connector board.
Component replacement procedures 81
Power connector cable
Description
For use on all computer models equipped with a graphics subsystem with UMA memory
For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory
Spare part number
720537-001
720538-001
Before removing the power connector cable, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
)
Remove the power connector cable:
1.
Disconnect the power cable (1) from the system board.
2.
Release the power connector cable from the clips (2) built into the keyboard shield.
3.
Release the power connector (3) from the clips and mold built into the top cover.
4.
Remove the power connector cable.
82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the power connector cable.
Subwoofer
Description
Subwoofer (includes cable and 3 isolators)
Spare part number
720563-001
Before removing the subwoofer, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
Solid-state drive on page 44 )
b.
Hard drive (see Hard drive on page 47 )
c.
Base enclosure (see
)
Remove the subwoofer:
1.
Disconnect the subwoofer cable (1) from the system board.
2.
Remove the three Phillips PM2.5×6.2 screws (2) that secure the subwoofer to the top cover.
Component replacement procedures 83
3.
Remove the subwoofer (3).
NOTE: The subwoofer includes three rubber isolators (4). These isolators are crucial to the performance of the subwoofer.
Reverse this procedure to install the subwoofer.
84 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Rear speakers
Description
Rear speakers (include left and right rear speakers, 2 cables, and 4 isolators)
Spare part number
720561-001
Before removing the rear speakers, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
Solid-state drive on page 44 )
b.
Hard drive (see Hard drive on page 47 )
c.
Base enclosure (see
)
Remove the rear speakers:
1.
Disconnect the rear speaker cable (1) from the system board.
2.
Release the rear speaker cables from the clips (2) and routing channel built into the top cover.
3.
Remove the four Phillips PM2.5×6.2 screws (3) that secure the rear speakers to the top cover.
Component replacement procedures 85
4.
Remove the rear speakers (4).
NOTE: The rear speakers includes four rubber isolators (5). These isolators are crucial to the performance of the rear speakers.
Reverse this procedure to install the rear speakers.
86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Fingerprint reader board
Description
Fingerprint reader board (includes bracket and cable)
Spare part number
720543-001
Before removing the fingerprint reader board, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
Solid-state drive on page 44 )
b.
Hard drive (see Hard drive on page 47 )
c.
Base enclosure (see
) d.
Base enclosure (see
) e.
Subwoofer (see
Remove the fingerprint reader board:
1.
Release the ZIF connector (1) to which the fingerprint reader board ribbon cable is attached, and then disconnect the fingerprint reader board ribbon cable from the system board.
2.
Detach the fingerprint reader board ribbon cable (2) from the base enclosure. (The fingerprint reader board ribbon cable is attached to the top cover with double-sided tape.)
3.
Remove the Phillips PM2.0×2.9 screw (3) that secures the fingerprint reader board bracket and board to the top cover.
4.
Slide the fingerprint reader board bracket (4) to the left, and then lift it straight up to remove it.
Component replacement procedures 87
5.
Remove the fingerprint reader board (5) and cable.
Reverse this procedure to install the fingerprint reader board.
Front speakers
Description
Front speakers (include left and right front speakers, 2 cables, and 4 isolators)
Spare part number
720562-001
Before removing the front speakers, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
System board (see
88 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Remove the front speakers:
1.
Release the front speaker cables from the clips (1) and routing channel built into the TouchPad.
2.
Remove the four Phillips PM2.5×6.2 screws (2) that secure the front speakers to the top cover.
3.
Remove the front speakers (3).
NOTE: The front speakers includes four rubber isolators (4). These isolators are crucial to the performance of the front speakers.
Reverse this procedure to install the front speakers.
Component replacement procedures 89
TouchPad assembly
Description
TouchPad assembly (includes TouchPad bracket, TouchPad button board, TouchPad, and cables)
Spare part number
722972-001
Before removing the TouchPad, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
System board (see
e.
Front speakers (see
)
Remove the TouchPad:
1.
Remove the two Phillips PM2.0×2.9 screws (1) that secure the TouchPad bracket to the top cover.
90 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
2.
Remove the TouchPad bracket (2).
3.
Release the two pieces of grounding tape (1) that connect the TouchPad to the top cover.
4.
Remove the four Phillips PM2.5×2.5 broad head screws (2) that secure the TouchPad to the top cover.
NOTE: The second and third screws include two rubber washers (3). These washers are crucial to the performance of the TouchPad.
5.
Lift the rear edge of the TouchPad (4) until it rests at an angle.
Component replacement procedures 91
6.
Slide the TouchPad (5) toward the back of the top cover, and then lift the TouchPad straight up and remove it.
Reverse this procedure to install the TouchPad.
92 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Power button board
Description
Power button board (includes cable)
Spare part number
720553-001
Before removing the power button board, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
Solid-state drive on page 44 )
b.
Hard drive (see Hard drive on page 47 )
c.
Base enclosure (see
) d.
System board (see
Remove the power button board:
1.
Detach the power button board cable (1) from the top cover. (The power button board cable is attached to the top cover with double-sided tape.)
2.
Remove the Phillips PM2.0×2.9 screw (2) that secures the power button board to the top cover.
3.
Release the clip (3) that secures the power button board to the top cover.
Component replacement procedures 93
4.
Remove the power button board (4).
Reverse this procedure to install the power button board.
94 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
For use in country/region Spare part number
For use only on computer models equipped with an Intel processor in Belgium
For use on all computer models in Canada
For use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia
For use only on computer models equipped with an Intel processor in Denmark, Finland, and Norway
For use only on computer models equipped with an Intel processor in France
For use only on computer models equipped with an Intel processor in Germany
For use only on computer models equipped with an Intel processor in Greece
Keyboard with backlight (includes backlight cable):
720244-A41
720244-DB1
720244-FL1
720244-DH1
720244-051
720244-041
720244-151
For use only on computer models equipped with an Intel processor in Portugal
720244-131
For use only on computer models equipped with an Intel processor in Russia
720244-251
For use only on computer models equipped with an Intel processor in Saudi Arabia
720244-171
For use only on computer models equipped with an Intel processor in South Korea
720244-AD1
For use only on computer models equipped with an Intel processor in Spain
720244-071
For use only on computer models equipped with an Intel processor in Switzerland
720244-BG1
For use only on computer models equipped with an Intel processor in Taiwan
720244-AB1
For use only on computer models equipped with an Intel processor in Italy
For use on all computer models in Japan
For use on all computer models in Latin America
720244-061
720244-291
720244-161
For use only on computer models equipped with an Intel processor in Thailand
720244-281
For use only on computer models equipped with an Intel processor in Turkey
720244-141
For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore
720244-031
For use only on computer models equipped with an Intel processor in the Netherlands
720244-B31 For use on all computer models in the United States
720244-001
Keyboard with pointing stick for use on all computer models in the United States (includes pointing stick cable)
720242-001
Component replacement procedures 95
Before removing the keyboard, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery on page 43 ), and then remove the following components:
a.
Solid-state drive (see
) b.
Hard drive (see
c.
Base enclosure (see
) d.
System board (see
e.
Connector board (see Connector board on page 80
) f.
Subwoofer (see
g.
Rear speaker (see
h.
Power button board (see Power button board on page 93 )
Remove the keyboard:
1.
Remove the seven Phillips PM2.0×2.9 screws (1) that secure the keyboard shield to the computer.
2.
Release the ground loop tape (2).
96 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
3.
Remove the keyboard shield (3).
CAUTION: When removing the keyboard shield, make sure the keyboard cable and backlight cable are not damaged when being released through the opening in the keyboard shield.
The keyboard shield is available using spare part number .
4.
Partially open the computer.
5.
Insert a thin tool into the keyboard release hole in the memory module compartment, and then press on the back of the keyboard until the keyboard disengages from the computer.
6.
Turn the computer right-side up with the front toward you.
7.
Remove the two Phillips PM2.0×2.9 screws (1) that secure the keyboard to the top cover.
8.
Release the keyboard (2) by sliding it toward the TouchPad.
Component replacement procedures 97
9.
Remove the keyboard (3).
Reverse this procedure to install the keyboard.
98 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
7 Using Setup Utility (BIOS) and
System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc , and then press f10 .
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn
+ esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.
Start Setup Utility (BIOS).
2.
Use the arrow keys to select Main.
3.
To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select
Exit Discarding Changes, and then press enter.
Starting Setup Utility (BIOS) 99
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
From the Start screen, type support, and then select the HP Support Assistant app.
2.
Click Updates and tune-ups, and then click Check for HP updates now.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps: a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:
1.
From the Start screen, type e, and then select File Explorer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
100 Chapter 7 Using Setup Utility (BIOS) and System Diagnostics
Using System Diagnostics
To start System Diagnostics:
1.
Turn on or restart the computer, quickly press esc , and then press f2 .
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc .
Using System Diagnostics 101
8 Specifications
Computer specifications
Metric
Dimensions
HP ENVY TouchSmart 15 Notebook PC
Width
Depth
Height (front to rear)
Weight
HP ENVY 15 Notebook PC
Width
Depth
Height (front to rear)
Weight
Input power
Operating voltage and current
37.95 cm
25.07 cm
1.89 to 2.99 cm
2.76 kg
37.95 cm
25.07 cm
1.69 to 2.79 cm
2.20 kg
U.S.
14.94 in
9.87 in
0.74 to 1.18 in
6.08 lbs
14.94 in
9.87 in
0.67 to 1.10 in
4.85 lbs
19.5 V dc @ 3.33 A – 65 W
19.5 V dc @ 4.62 A – 90 W
19.5 V dc @ 6.15 A – 120 W (select models only)
Temperature
Operating
Nonoperating
Relative humidity (noncondensing)
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
-15 m to 3,048 m
41°F to 95°F
-4°F to 140°F
-50 ft to 10,000 ft
102 Chapter 8 Specifications
Metric U.S.
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
15.6-inch display specifications
Metric
Dimensions
Height 19.60 cm
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
34.70 cm
39.80 cm
Up to 16.8 million
200:1 (typical)
300 nits and 200 nits (typical)
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
U.S.
7.72 in
13.66 in
15.67 in
0.197 × 0.197 mm
1366 × 768
RGB vertical stripe
LED
80 × 25
2.00 W
±65° horizontal, ±50° vertical (typical)
15.6-inch display specifications 103
Hard drive specifications
Dimensions
Height
1-TB, 5400-rpm*
9.5 mm
Length
Width
Weight
Interface type
100.4 mm
69.9 mm
110 g
SATA
Transfer rate
Synchronous (maximum)
Security
1.1 GB/sec
ATA security
Seek times (typical read, including setting)
750-GB, 5400-rpm**
9.5 mm
100.4 mm
69.9 mm
110 g
SATA
1.1 GB/sec
ATA security
500-GB, 5400-rpm**
9.5 and 7.0 mm
100.4 mm
69.9 mm
110 g
SATA
1.1 GB/sec
ATA security
Single track
Average (read/write)
Maximum
Logical blocks
1.5 ms
11/13 ms
22 ms
1,953,525,168
1.5 ms
11/13 ms
22 ms
1,465,149,168
1.5 ms
11/13 ms
22 ms
976,773,168
Disk rotational speed
Operating temperature
5400 rpm
0°C to 60°C (32°F to 140°F)
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
104 Chapter 8 Specifications
9 Backing up, restoring, and recovering
Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
● Creating recovery media and backups
● Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select
Help and Support.
105
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1.
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
●
System Recovery—Reinstalls the original operating system and the programs that were installed at the factory.
● Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
2.
As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support. From the Start screen, type h, and then select Help and Support.
3.
As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.
NOTE: File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support.
106 Chapter 9 Backing up, restoring, and recovering
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.
●
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.
● HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Bluray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.
●
If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub.
●
Be sure that the computer is connected to AC power before you begin creating the recovery media.
● The creation process can take up to an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery DVDs.
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see
Recovering using HP Recovery Manager on page 110 .
Creating recovery media and backups 107
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File
History, see Help and Support. From the Start screen, type h, and then select Help and
Support.
●
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.
●
If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.
●
If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another drive. See
Using Windows Refresh for quick and easy recovery on page 109 .
●
If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows.
For more information, see
Remove everything and reinstall Windows on page 109 .
●
If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and
Applications Reinstall option in HP Recovery Manager.
For more information, see
Recovering using HP Recovery Manager on page 110 .
●
If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery media. For more information, see
HP Recovery Manager on page 110 .
●
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see
Recovery Manager on page 110 .
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option.
108 Chapter 9 Backing up, restoring, and recovering
For more information, see Removing the HP Recovery partition on page 112
.
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE: You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
4.
Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select Reset your PC, and then follow the on-screen instructions.
Restore and recovery 109
To use the Start screen:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
4.
Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options:
● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows Minimized Image Recovery.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
●
Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.
●
HP Recovery media must be used if the computer hard drive fails.
● To use the Factory Reset or System Recovery options, you must use HP Recovery media.
● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.
Before beginning recovery, back up any personal data you wish to retain.
110 Chapter 9 Backing up, restoring, and recovering
Using the HP Recovery partition to recover a minimized image
(select models only)
The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select HP Recovery Manager, and follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
1.
If possible, back up all personal files.
2.
Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See
Changing the computer boot order on page 111 .
3.
Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.
Insert the HP Recovery media you created.
2.
Restart the computer.
3.
Press and hold esc while the computer is restarting, and then press f9 for boot options.
Restore and recovery 111
4.
Select the optical drive or USB flash drive you want to boot from.
5.
Follow the on-screen instructions.
Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Create HP Recovery media before removing the Recovery partition to ensure you have recovery options; see
Creating HP Recovery media on page 107
.
Follow these steps to remove the HP Recovery partition:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Remove Recovery Partition, and then follow the on-screen instructions.
112 Chapter 9 Backing up, restoring, and recovering
10 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 113
Requirements for specific countries and regions
Country/region
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
Accredited agency
EANSW
OVE
UTE
VDE
IMQ
METI
CEBC
CSA
DEMKO
FIMKO
1
3
1
1
1
1
1
2
Applicable note number
1
1
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
Switzerland
Taiwan
The United Kingdom
KEMA
NEMKO
COC
EK
SEMKO
SEV
BSMI
BSI
1
1
5
4
1
1
4
1
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
114 Chapter 10 Power cord set requirements
11 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle .
115
Index
A
AC adapter, spare part numbers
antenna
Antenna Kit, spare part number
audio-in jack 17 audio-out jack 17
B base enclosure
battery
battery bay 18 battery release latch 18 bottom components 18
buttons
C
cables, service considerations 38
chipset, product description 2
components
computer
connector board
connectors, service
D
display
display assembly
display bezel
display enclosure, spare part
display panel
display panel cable
DVD±RW Double-Layer with
SuperMulti Drive
E
Ethernet, product description 6
F fan
fingerprint reader board
fingerprint reader, location 12 fn key 12
front speakers
G
graphics, product description 3
guidelines
packaging 40 transporting 40 workstation 40
H hard drive
116 Index
hard drive bracket
hard drive connector cable
Hard Drive Hardware Kit
contents 28 spare part number 26, 28, 33
HDMI-to-VGA adapter, spare part
heat sink
hinge
hinge bracket
hinge cover
removal 61 spare part number 61
I
J jacks
audio-in 17 audio-out 17 headphone 17 microphone 17 network 17
K
keyboard
keyboard shield
keys
action 12 esc 12 fn 12 integrated numeric keypad 12 num lk 12
L
lights
caps lock 14 fingerprint reader 14
M mass storage device
memory module
microphone
N
O operating system, product
optical drive
P
plastic parts, service
pointing device, product
ports
power button board
power connector cable
power cord
power requirements, product
processor
processor, product description 1
product description
Ethernet 6 external media cards 6
pointing device 7 ports 7 power requirements 7
Index 117
R rear speakers
removal/replacement
RJ-45 (network) jack status light
RTC battery
rubber feet
removal 55 spare part number 55
Rubber Kit, spare part number
S
Screw Kit, spare part number 29,
security cable slot, location 15
security, product description 8
service considerations
service cover
serviceability, product description
solid-state drive
speakers
specifications
subwoofer
system board
T
top cover, spare part number 22,
TouchPad assembly
U
V
W
webcam/microphone module
wireless antenna
wireless, product description 6
WLAN module
118 Index
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project