HP t730 Thin Client Reference Guide


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HP t730 Thin Client Reference Guide | Manualzz

Hardware Reference Guide

HP Thin Client

Copyright information

© Copyright 2015 HP Development Company,

L.P.

First Edition: October 2015

Document Part Number: 812514–001

Warranty

The information contained herein is subject to change without notice. The only warranties for

HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

About This Book

WARNING!

Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION:

Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

NOTE:

Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product features ........................................................................................................................................... 1

Front panel components ....................................................................................................................................... 1

Rear panel components ......................................................................................................................................... 2

Serial number location .......................................................................................................................................... 3

2 Setup ............................................................................................................................................................ 4

Warnings and cautions .......................................................................................................................................... 4

Connecting the AC power cord ............................................................................................................................... 5

Attaching the stand ............................................................................................................................................... 6

Adjusting the stand ............................................................................................................................. 6

Installing the stand .............................................................................................................................. 6

Securing the thin client .......................................................................................................................................... 8

Mounting and orienting the thin client .................................................................................................................. 8

HP Quick Release ................................................................................................................................. 8

Supported mounting options ............................................................................................................ 11

Supported orientation and placement ............................................................................................. 13

Non-supported placement ................................................................................................................ 14

Routine thin client care ........................................................................................................................................ 15

3 Hardware changes ....................................................................................................................................... 16

Warnings and cautions ........................................................................................................................................ 16

Removing and replacing the access panel .......................................................................................................... 16

Removing the access panel ............................................................................................................... 16

Replacing the access panel ............................................................................................................... 18

Locating internal components ............................................................................................................................ 19

Removing and replacing the M.2 flash storage module ..................................................................................... 20

Removing and replacing the battery ................................................................................................................... 22

Replacing a low-profile PCI-Express card ........................................................................................................... 24

Installing an internal USB flash drive .................................................................................................................. 25

Installing additional SDRAM system memory ..................................................................................................... 26

SODIMMs ............................................................................................................................................ 26

DDR3L-SDRAM SODIMMs ................................................................................................................... 26

Populating SODIMM sockets ............................................................................................................. 27

Installing SODIMMs ............................................................................................................................ 27

Appendix A Specifications ............................................................................................................................... 30

v

vi

Appendix B Electrostatic discharge .................................................................................................................. 31

Preventing electrostatic damage ........................................................................................................................ 31

Grounding methods ............................................................................................................................................. 31

Appendix C Shipping information .................................................................................................................... 32

Shipping preparation ........................................................................................................................................... 32

Important service repair information .................................................................................................................. 32

Appendix D Accessibility ................................................................................................................................. 33

Supported assistive technologies ....................................................................................................................... 33

Contacting support .............................................................................................................................................. 33

Index ............................................................................................................................................................. 34

1 Product features

This guide describes the features of the thin client. For more information about the hardware and software installed on this thin client, go to http://www.hp.com/go/quickspecs and search for this thin client.

Various options are available for your thin client. For more information about some of the available options, go to the HP website at http://www.hp.com

and search for your specific thin client.

Front panel components

For more information, go to http://www.hp.com/go/quickspecs and search for your specific thin client to find the QuickSpecs.

1

2

3

Power button

Flash drive activity LED

USB 2.0 ports (2)

4

5

6

USB 3.0 ports (2)

Headset port

Headphone port

Front panel components 1

Rear panel components

For more information, go to http://www.hp.com/go/ quickspecs/ and search for your specific thin client to find the QuickSpecs.

3

4

5

1

2

PS/2 mouse port

Parallel port

Serial ports (2)

USB 2.0 ports (4)

Low-profile PCIe expansion slot*

6

7

Fiber NIC slot*

Retractable AC power cord retention hook

8

*Optional

Cable lock slot

11

12

13

9

10

14

15

PS/2 keyboard port

Dual-mode DisplayPort 1.2 ports (4)

Ethernet RJ-45 port

Audio line-in port

Audio line-out port

Power

Rear I/O panel latch

2 Chapter 1 Product features

Serial number location

Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance.

Serial number location 3

2 Setup

Warnings and cautions

Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

WARNING!

To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or fire:

Disconnect the AC power cord from the AC outlet and allow the internal system components to cool before you touch them.

Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.

Do not disable the AC power cord grounding plug. The grounding plug is an important safety feature.

Plug the AC power cord into a grounded (earthed) AC outlet that is easily accessible at all times.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for thin client users, and provides important electrical and mechanical safety information. The Safety & Comfort Guide is located on the HP website at http://www.hp.com/ergo .

WARNING!

Energized parts inside.

Disconnect power to the equipment before removing the enclosure.

Replace and secure the enclosure before re-energizing the equipment.

CAUTION:

Static electricity can damage the electrical components of the thin client or optional equipment.

Before beginning the following procedures, be sure that you are discharged of static electricity by briefly

touching a grounded metal object. See Preventing electrostatic damage on page 31 for more information.

When the thin client is plugged into an AC power source, voltage is always applied to the system board. To prevent damage to internal components, you must disconnect the AC power cord from the power source before opening the thin client.

4 Chapter 2 Setup

Connecting the AC power cord

1.

Connect the round end of the power supply cord to the power supply connector on the rear of the thin client (1).

2.

Use the slot (2) on the side of the retractable AC power cord retention hook to pull the hook out.

3.

Press the AC power cord into the retention hook (3) and bundle any excess AC power cord.

4.

Plug the female end of the AC power cord into the power supply brick (4).

5.

Connect the other end of the AC power cord to an AC outlet (5).

CAUTION:

Failure to secure the power cable with the retention hook may result in the AC power cord becoming disconnected, causing loss of data.

Connecting the AC power cord 5

Attaching the stand

CAUTION:

Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client.

Adjusting the stand

The stand can be adjusted into two configurations: square for the horizontal position and rectangular for the vertical position.

Take the stand apart by removing the two short pieces connecting the two sides. Snap the sides to the outer connection points on the short pieces for a square configuration or to the inner connection points for the narrow configuration.

Installing the stand

The thin client can be used in either a tower or horizontal orientation with the stand included with the thin client.

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet and disconnect any external devices.

5.

Adjust the stand, if necessary.

For instructions, go to

Adjusting the stand on page 6

.

6.

Attach the stand to the thin client.

Attach the stand to the bottom of the thin client to use the thin client in the tower orientation.

a.

Turn the thin client upside down and locate the two screw holes in the grid on the bottom of the thin client.

b.

Position the stand (1) over the bottom of the thin client and line up the captive screws in the stand with the screw holes in the thin client.

c.

Tighten the captive screws (2) securely.

6 Chapter 2 Setup

Attach the stand to the right side of the thin client to use it in the horizontal orientation.

a.

Lay the thin client down with the right side up and locate the two screw holes in the grid on the right side of the thin client.

b.

Position the stand (1) over the side of the thin client and line up the captive screws in the stand with the screw holes in the thin client.

c.

Tighten the captive screws (2) securely.

7.

Reconnect the AC power cord and then turn the thin client on.

NOTE:

Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the thin client remain clear and free of obstructions.

8.

Lock any security devices that were disengaged when the thin client cover or access panel was removed.

NOTE:

An optional Quick Release mounting bracket is available from HP for mounting the thin client to a wall, desk, or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports oriented towards the ground.

Attaching the stand 7

Securing the thin client

These thin clients are designed to accept a security cable lock. This cable lock prevents unauthorized removal of the thin client, as well as locking the secure compartment. To order this option, go to the HP website at http://www.hp.com

and search for your specific thin client.

1.

Locate the cable lock slot on the back panel.

2.

Insert the cable lock into the slot, and then use the key to lock it.

Mounting and orienting the thin client

HP Quick Release

An optional Quick Release mounting bracket is available from HP for mounting the thin client to a wall, desk, or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports oriented towards the ground.

This thin client incorporates four mounting points on the right side of the unit. These mounting points follow the VESA (Video Electronics Standards Association) standard, which provides industry-standard mounting interfaces for Flat Displays (FDs), such as flat panel monitors, flat displays, and flat TVs. The HP Quick Release connects to the VESA-standard mounting points, allowing you to mount the thin client in a variety of orientations.

NOTE:

When mounting to a thin client, use the 10 mm screws supplied with the HP Quick Release.

8 Chapter 2 Setup

To use the HP Quick Release:

1.

Using four 10 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration.

2.

Using four screws included in the mounting device kit, attach the other side of the HP Quick Release to the device to which you will mount the thin client. Make sure the release lever points upward.

Mounting and orienting the thin client 9

3.

Slide the side of the mounting device attached to the thin client (1) over the other side of the mounting device (2) on the device on which you want to mount the thin client. An audible 'click' indicates a secure connection.

CAUTION:

To ensure proper function of the HP Quick Release and a secure connection of all components, make sure both the release lever on one side of the mounting device and the rounded opening on the other side face upward.

NOTE:

When attached, the HP Quick Release automatically locks in position. You only need to slide the lever to one side to remove the thin client.

10 Chapter 2 Setup

Supported mounting options

The following illustrations demonstrate some of the supported mounting options for the mounting bracket.

On the back of a monitor:

● On a wall:

Mounting and orienting the thin client 11

Under a desk:

12 Chapter 2 Setup

Supported orientation and placement

CAUTION:

You must adhere to the HP-supported orientation to ensure your thin clients function properly.

Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client.

HP supports the horizontal orientation for the thin client:

● HP supports the vertical orientation for the thin client:

Mounting and orienting the thin client 13

The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance:

Non-supported placement

HP does not support the following placements for the thin client:

CAUTION:

Non-supported placement of thin clients could result in operation failure and/or damage to the devices.

Thin clients require proper ventilation to maintain operating temperature. Do not block the vents.

Do not install the thin client with the I/O ports oriented towards the ground.

Do not put thin clients in drawers or other sealed enclosures. Do not place a monitor or other object on top of the thin client. Do not mount a thin client between the wall and a monitor. Thin clients require proper ventilation to maintain operating temperatures.

● In a desk drawer:

14 Chapter 2 Setup

With a monitor on the thin client:

Routine thin client care

Use the following information to properly care for your thin client:

● Never operate the thin client with the outside panel removed.

● Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and humidity ranges for the thin client, see

Specifications on page 30 .

● Keep liquids away from the thin client and keyboard.

● Turn off the thin client and wipe the exterior with a soft, damp cloth as needed. Using cleaning products may discolor or damage the finish.

Routine thin client care 15

3 Hardware changes

Warnings and cautions

Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

WARNING!

To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or fire:

Disconnect the AC power cord from the AC outlet and allow the internal system components to cool before you touch them.

Do not plug telecommunications or telephone connectors into the network interface controller (NIC) receptacles.

Do not disable the AC power cord grounding plug. The grounding plug is an important safety feature.

Plug the AC power cord into a grounded (earthed) AC outlet that is easily accessible at all times.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. The Safety & Comfort Guide is located on the HP website at http://www.hp.com/ergo .

WARNING!

Energized parts inside.

Disconnect power to the equipment before removing the enclosure.

Replace and secure the enclosure before re-energizing the equipment.

CAUTION:

Static electricity can damage the electrical components of the thin client or optional equipment.

Before beginning the following procedures, be sure that you are discharged of static electricity by briefly

touching a grounded metal object. See Preventing electrostatic damage on page 31 for more information.

When the thin client is plugged into an AC power source, voltage is always applied to the system board. To prevent damage to internal components, you must disconnect the AC power cord from the power source before opening the thin client.

Removing and replacing the access panel

Removing the access panel

WARNING!

To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or fire, ALWAYS operate the thin client with the access panel in place. In addition to enhancing safety, the access panel may provide important instructions and identification information, which may be lost if the access panel is not used. DO NOT use any access panel except the one that is provided by HP for use with this thin client.

Before removing the access panel, be sure that the thin client is turned off and the AC power cord is disconnected from the AC outlet.

To remove the access panel:

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

16 Chapter 3 Hardware changes

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

CAUTION:

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage to the internal components of the thin client.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Release the latch (1) on the left side of the rear I/O panel, rotate the I/O panel (2) to the right, and then lift it off the thin client.

8.

Move the access panel latch (1) down to release the access panel.

9.

Slide the access panel approximately 6 mm (.24 in) toward the back of the chassis, and then lift the panel off of the thin client (2).

Removing and replacing the access panel 17

Replacing the access panel

To replace the access panel:

1.

Position the access panel on the chassis, approximately 6 mm (.24 in) inside the edge of the chassis.

Slide the panel toward the front of the chassis (1) until it locks into place.

2.

Move the access panel latch (2) up to secure the access panel.

3.

Insert the hooks on the right side of the rear I/O panel (1) into the right side of the back of the chassis, rotate the left side (2) to the chassis, and then press it to the chassis until it locks in place.

18 Chapter 3 Hardware changes

Locating internal components

1

2

3

Memory compartment

M.2 socket with flash storage module installed

USB 3.0 port

4

5

6

PCIe riser connector

M.2 socket with Wi-Fi module installed

Battery

Locating internal components 19

Removing and replacing the M.2 flash storage module

To remove the M.2 flash storage module:

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

CAUTION:

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage to the internal components of the thin client.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Remove the thin client access panel. See

Removing and replacing the access panel on page 16

8.

Locate the M.2 socket for flash storage module on the system board.

9.

Loosen the screw securing the flash storage module until the end of the module can be raised.

10.

Pull the flash storage module out of the socket.

20 Chapter 3 Hardware changes

11.

Pull the screw kit off of the flash storage module and attach it to the replacement flash storage module.

12.

Slide the new flash storage module into the M.2 socket on the system board and press the module connectors firmly into the socket.

NOTE:

A flash storage module can be installed in only one way.

Removing and replacing the M.2 flash storage module 21

13.

Press the flash storage module down and use a screwdriver to tighten the screw and secure the module to the system board.

14.

Replace and latch the access panel, and then reinstall the rear I/O panel. See

Removing and replacing the access panel on page 16

.

15.

Replace the thin client stand.

16.

Reconnect the AC power cord and turn on the thin client.

17.

Lock any security devices that were disengaged when the thin client access panel was removed.

Removing and replacing the battery

WARNING!

Before removing the access panel, be sure that the thin client is turned off and the AC power cord is disconnected from the AC outlet.

To remove and replace the battery:

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

CAUTION:

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage to the internal components of the thin client.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Remove the thin client access panel. See

Removing and replacing the access panel on page 16

.

8.

Locate the battery on the system board.

9.

To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1).

22 Chapter 3 Hardware changes

10.

To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery (2).

11.

Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page 16 .

12.

Replace the thin client stand.

13.

Reconnect the AC power cord and turn on the thin client.

14.

Lock any security devices that were disengaged when the thin client access panel was removed.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com

and search for “recycle”.

Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents.

The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 or the

Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions.

Contact a qualified Taiwanese recycler for proper battery disposal.

Removing and replacing the battery 23

Replacing a low-profile PCI-Express card

An optional low-profile PCI-Express (PCIe) graphics card may be installed in the thin client. A riser card is installed in this thin client by default.

WARNING!

To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or fire, disconnect the AC power cord from the AC outlet and allow the internal system components to cool before you touch them.

To install a PCIe card:

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

CAUTION:

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the AC power cord to avoid damage to the internal components of the thin client.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Remove the thin client access panel. See

Removing and replacing the access panel on page 16

.

8.

Locate the PCIe card on the system board.

9.

Press the latch down and move it to the left (1) to release the PCIe card.

10.

Carefully pull the PCIe card out of the socket (2). You may need to pull one side and then the other to remove the card.

11.

If you are installing a PCIe card that requires an opening in the chassis, push the expansion slot cover out of the rear I/O panel.

12.

Align the PCIe card connectors with the slot in the riser card and the metal tab at the end of the card with the slot in the chassis. Press the PCIe card firmly into the slot in the riser card (1) until it is securely seated and the tab is in the slot.

24 Chapter 3 Hardware changes

13.

Press the latch down and move it to the right until it clicks into place (2) to secure the PCIe card.

14.

Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page 16 .

15.

Replace the thin client stand.

16.

Reconnect the AC power cord and turn on the thin client.

17.

Lock any security devices that were disengaged when the thin client access panel was removed.

Installing an internal USB flash drive

There is one USB 3.0 flash drive port on the system board.

To install a USB flash drive:

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Remove the thin client access panel. See Removing and replacing the access panel on page 16 .

WARNING!

To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them.

8.

Locate the USB flash drive port on the system board.

Installing an internal USB flash drive 25

9.

Align the USB flash drive with the USB port and press the drive firmly into the port until it is securely seated.

10.

Replace and latch the access panel, and then reinstall the rear I/O panel. See

Removing and replacing the access panel on page 16

.

11.

Replace the thin client stand.

12.

Reconnect the AC power cord and turn on the thin client.

13.

Lock any security devices that were disengaged when the thin client access panel was removed.

Installing additional SDRAM system memory

The thin client comes with dual channel, double data rate 3 synchronous dynamic random access memory

(DDR3/DDR3L) small outline dual inline memory modules (SODIMMs).

SODIMMs

The memory sockets on the system board can be populated with up to two industry-standard SODIMMs.

These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you can populate the system board with up to 16 GB of memory.

DDR3L-SDRAM SODIMMs

For proper system operation, the SODIMMs must adhere to the following specifications:

● industry-standard 204-pin

● unbuffered non-ECC PC3L-12800 DDR3L-1600 MHz-compliant

● 1.35 volt DDR3L-SDRAM SODIMMs

● support CAS latency 11 DDR3L 1600 MHz (11-11-11 timing)

● contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification

The thin client supports the following:

26 Chapter 3 Hardware changes

2 Gb and 4 Gb non-ECC memory technologies

● single-sided and double-sided SODIMMS

SODIMMs constructed with x8 and x16 devices; SODIMMs constructed with x4 SDRAM are not supported

NOTE:

The system does not operate properly when unsupported SODIMMs are installed.

Populating SODIMM sockets

There are two SODIMM sockets on the system board. The sockets are labeled DIMM1 and DIMM2.

Item

1

2

Description

SODIMM1 socket

SODIMM2 socket

System Board Label

DIMM1

DIMM2

The system operates in dual-channel mode.

Installing SODIMMs

CAUTION:

You must disconnect the AC power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the thin client is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

Static electricity can damage the electronic components of the thin client or optional cards. Before beginning the following procedures, be sure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to

Electrostatic discharge on page 31

.

When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1.

Remove/disengage any security devices that prohibit opening the thin client.

2.

Remove all removable media, such as USB flash drives, from the thin client.

3.

Turn off the thin client properly through the operating system, and then turn off any external devices.

4.

Disconnect the AC power cord from the AC outlet, and disconnect any external devices.

CAUTION:

You must disconnect the AC power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the thin client is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

5.

Remove the stand from the thin client.

6.

Lay the unit flat on a stable surface with the right side up.

7.

Remove the thin client access panel. See Removing and replacing the access panel on page 16 .

Installing additional SDRAM system memory 27

WARNING!

To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them.

8.

Locate the memory compartment on the system board.

9.

If a PCIe card is installed, remove it.

10.

Loosen the two captive screws (1) securing the memory compartment cover.

11.

Lift the memory compartment cover out of the chassis (2).

12.

To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1), rotate the

SODIMM up, and then pull the SODIMM out of the socket (2).

28 Chapter 3 Hardware changes

13.

Slide the new SODIMM (1) into the socket at approximately a 30° angle, and then press the SODIMM down (2) so that the latches lock it in place.

NOTE:

A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.

14.

Align the memory compartment cover with the two posts and the clips at the base of the compartment, and then set the memory compartment cover (1) over the SODIMMs.

TIP:

The small clips are pairs. When the compartment is properly placed, one of each pair will be inside the compartment and one will be outside.

15.

Tighten the two captive screws (2) to secure the memory compartment cover.

16.

Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page 16 .

17.

Replace the thin client stand.

18.

Reconnect the AC power cord and turn on the thin client.

19.

Lock any security devices that were disengaged when the thin client access panel was removed.

The thin client automatically recognizes the additional memory when you turn on the thin client.

Installing additional SDRAM system memory 29

A Specifications

For the latest specifications or additional specifications on the thin client, go to http://www.hp.com/go/ quickspecs/ and search for your specific thin client to find the QuickSpecs.

Dimensions

Width

Depth

Height (without stand)

Height (with stand)

Temperature Range (fanless design)*

Operating**

Nonoperating

(max. rate of change is 20°C per hour or 36°F per hour)

*Specifications are at sea level with altitude derating of

1°C/300 m (1.8°F/1000 ft) to a maximum of 3 Km (10,000 ft), with no direct, sustained sunlight. Upper limit may be limited by the type and number of options installed.

Relative Humidity (non-condensing)

Operating

(max. wet bulb temperature is 28°C or 84.2°F)

Nonoperating

(max. wet bulb temperature is 38.7°C or 101.6°F)

Maximum Altitude (unpressurized)

Operating

(max. allowed rate of change is 457 m per minute or 1500 ft per minute)

Nonoperating

(max. allowed rate of change is 457 m per minute or 1500 ft per minute)

Power Supply

Operating Voltage Range

Rated Line Frequency

Power Output (maximum)

Rated Output Current (maximum)

Output Voltage

65 mm

220 mm

240 mm

250 mm

10°C to 40°C

-30°C to 60°C -22°F to 140°F

** The operating temperature range when the thin client is attached to a flat panel using the HP Quick Release is 10°C to 35°C (50°F to 95°F).

3048 m

9144 m

2.56 in.

8.66 in

9.45 In

9.84 in.

50°F to 104°F

10% to 90%

5% to 95%

10,000 ft

30,000 ft

100 VAC to 240 VAC

50 Hz to 60 Hz

85 W

4.36 A

+19.5 V dc

30 Appendix A Specifications

B Electrostatic discharge

A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.

Preventing electrostatic damage

To prevent electrostatic damage, observe the following precautions:

Avoid hand contact by transporting and storing products in static-safe containers.

● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

Place parts on a grounded surface before removing them from their containers.

● Avoid touching pins, leads, or circuitry.

Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods

There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

● Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are flexible straps of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper grounding, wear the strap snug against the skin.

Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats.

● Use conductive field service tools.

Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider.

NOTE:

For more information about static electricity, contact an HP authorized dealer, reseller, or service provider.

Preventing electrostatic damage 31

C Shipping information

Shipping preparation

Follow these suggestions when preparing to ship the thin client:

1.

Turn off the thin client and external devices.

2.

Disconnect the AC power cord from the AC outlet, and then from the thin client.

3.

Disconnect the system components and external devices from their power sources, and then from the thin client.

4.

Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them.

NOTE:

For environmental nonoperating ranges, see

Specifications on page 30

Important service repair information

In all cases, remove and safeguard all external options before returning the thin client to HP for repair or exchange.

In countries that support customer mail-in repair by returning the same unit to the customer, HP makes every effort to return the repaired unit with the same internal memory and flash modules that were sent.

In countries that do not support customer mail-in repair by returning the same unit to the customer, all internal options should be removed and safeguarded in addition to the external options. The thin client should be restored to the original configuration before returning it to HP for repair.

32 Appendix C Shipping information

D Accessibility

HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices.

Supported assistive technologies

HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.

NOTE:

For additional information about a particular assistive technology product, contact customer support for that product.

Contacting support

We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.

Supported assistive technologies 33

Index

A

AC power cord connection 5

access panel

removing 16

replacing 18

accessibility 33

altitude specifications 30

B

battery, replacing 22

C

cable lock, installing 8

cautions

attaching the stand 6

electric shock 4, 16, 24, 27

HP Quick Release 10

installing SODIMMs 27

removing the battery 22

securing the power cable 5

static electricity 4, 16

thin client orientation 13

thin client placement 14 ventilation 14

components

front panel 1

internal 19

rear panel 2

D

dimensions 30

E

electrostatic discharge 31

F

flash memory, removing 32

flash storage module, replacing 20

front panel components 1

G

grounding methods 31

H

hardware specifications 30

HP Quick Release 8

humidity specifications 30

I

installation guidelines 4, 16

installing

cable lock 8

HP Quick Release 8

low-profile PCIe card 24

SODIMMs 26 system memory 26

thin client onto HP Quick

Release 8

USB devices 25

internal components 19

L

low-profile PCIe card, installing 24

M

memory

installing system 26

socket population 27

specifications 26

mounting options

on back of monitor stand 11 on wall 11 under desk 11

N

non-supported placements

in a drawer 14

under a monitor 15

O

options 1, 8

orientation, horizontal 13

P

PCIe card, low-profile, installing 24

power output specifications 30 power supply specifications 30

preventing electrostatic damage 31

Q

Quick Release 8

R

rated output current 30

rear panel components 2

recycling 23

relative humidity specifications 30

removing

access panel 16

battery 22

flash memory 32 solid state drive 32

SSD 32

replacing

access panel 18

battery 22

flash storage module 20

routine care 15

S

serial number location 3

service repair 32 shipping preparation 32

SODIMMs

installing 26

socket population 27

solid state drive, removing 32

specifications

altitude 30 dimensions 30 hardware 30 humidity 30 power output 30 power supply 30 rated output current 30 relative humidity 30 temperature 30 thin client 30

specifications, memory 26

SSD, removing 32

stand, attaching 6

storage module, replacing flash 20

support, contacting 33

34 Index

supported assistive technologies

33

supported mounting options 11

supported orientation

horizontal 13

supported placement

under monitor stand 14

T

temperature specifications 30

tower stand 6

U

USB devices, installing 25

USB ports

2.0 25 location 25 maximum size 25

W

warnings

burn 4, 16, 24, 25, 28

electric shock 4, 16, 22, 24

grounding plug 4, 16

NIC receptacles 4, 16

websites

HP 1

Index 35

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