Acer Note 350 Service Guide


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Acer Note 350 Service Guide | Manualzz

TravelMate 350

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: 49.45H02.001

DOC. NO.: SG348 PRINTED IN TAIWAN

Copyright

Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

II

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

Screen messages

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

III

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

IV

Table of Contents

Chapter 1 System Specifications 1

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 2 System Utilities 29

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 3 Machine Disassembly and Replacement 43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing the Hard disk drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing the DVD-ROM and Floppy disk drive Module. . . . . . . . . . . . . . . . . . 49

Removing the Video Capture Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing the Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing the Lower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

System Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Chapter 4 Troubleshooting 69

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Chapter 5 Jumper and Connector Information 83

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 6 FRU (Field Replaceable Unit) List 87

Appendix A Model Definition and Configuration 101

Appendix B Test Compatible Components 103

Microsoft Windows 98 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Windows Millenium Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Microsoft Windows NT Environment Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Appendix C Online Support Information 117

Index 119

V

VI

Table of Contents

Chapter 1

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

!

!

Mobile Pentium® III 256 KB level 2 cache featuring Intel® SpeedStep™ technology

64-bit memory bus

!

!

!

!

!

External EasyLink™ Combo Drive (floppy and CD-ROM/DVD-ROM drive)

High-capacity, Enhanced-IDE hard disk

Li-ion main battery pack

Power management system with ACPI (Advanced Configuration Power Interface)

Smart Card interface with pre-boot authentication systems as security feature.

Display

!

!

!

!

!

!

!

13.3" Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 24-bit true-color at

1024x768 eXtended Graphics Array (XGA) resolution

4 MB to 8 MB Video DRAM, configurable through BIOS

3D capabilities

Simultaneous LCD and CRT display support

Supports other output display devices such as LCD projection panels for large-audience presentations

"Automatic LCD dim" feature that automatically decides the best settings for your display and conserves power

Dual display capability

Multimedia

!

!

!

!

!

16-bit high-fidelity AC’97 PCI stereo audio with wavetable synthesizer

Built-in speaker with microphone

Sound Blaster Pro and Windows Sound System-compatible

High-speed CD-ROM or DVD-ROM drive

USB video capture kit option

Connectivity

!

!

!

!

!

!

!

!

High-speed fax/data modem port

Fast infrared wireless communication

USB (Universal Serial Bus) ports

Ethernet/Fast Ethernet port

IEEE 1394 port

Smart Card interface socket

Optional Bluetooth wireless communication feature

Optional 802.11b wireless LAN

Chapter 1 1

Human-centric design and ergonomics

!

!

!

!

Sleek, smooth and stylish design

Full-sized keyboard

Ergonomically-centered touchpad pointing device

Internet scroll key

Expansion

!

!

!

One type II/I CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) port support

Upgradeable memory

EasyPort port replicator

2 Chapter 1

System Block Diagram

CPU CORE

Regulator

CLOCK

Generator

Power & DC-DC

Regulator

Battery

Charger

COMBO

CD-ROM

FDD

CPU

COPPERMINE

700/750 MHz

HOST BUS

100 MHz

SDRAM

SO-DIMM*2

100 MHz

North Bridge

ALi M1632M-U

PCI BUS 33 MHz

TV

CRT

LCD

LAN/802.11

MiniPCI

HDD

IDE BUS

Ultra 66

IDEP

IDES

South Bridge

ALi M1535

IEEE

1394

TI TSB43LV22

XD BUS

KBC

M38867

BIOS

ROM

FDD

TouchPad

INT

KB

PS/2

PORT

AC-LINK

CARDBUS

TARZAN

ZV PORT

SMART CARD

SLOT * 1

CARDBUS

SLOT * 2

DEBUG

PORT

RTC

BQ3285LF

BAT

MODEM

Daughter

Card

AC 97

Codec

USB

PORT

BLUE

TOOTH

FIR

CONNECTOR

PORT REPLICATOR

COM Port

Serial Port

Audio Jack

USB 0,1

MODEM

PS2

EXT KB

CRT

TV

LAN

Chapter 1 3

4

Board Layout

Top View

18 17 16

1

4

5

2

3

6

1. Expansion port

2. Modem port

3. LAN port

4. External monitor port

5. DC-in port 1

6. Pentium III processor

7. EasyLink Combo Drive port

8. IEEE 1394 port

9. ALI M1632 North Bridge

7 8

10. PCMCIA socket connector

11. Speaker/Headphone-out jack

12. Line-in/external MIC jack

13. Infrared port

14. Keyboard controller (M38867)

15. BIOS Flash ROM

16. ALI M1535 South Bridge

17. Mini PCI socket

18. RTC battery

15

14

13

12

11

10

9

Chapter 1

Bottom View

1 2

9

3

4

1. DIMM 1 socket

2. DIMM 2 socket (reverse)

3. CardBus controller

4. IEEE 1394 controller (TI TSB43LV22)

5. Clock buffer

6. Clock generator

7. TV controller

8. COM port controller

9. Geyserville controller

5

6

8

7

Chapter 1 5

Panel

Ports allow you to connect peripheral devices to your computer as you would with a desktop PC.

Front view

6

3

4

5

1

#

2

6

Display screen

Status indicators

Item

Launch keys

Touchpad

Click buttons (left, center and right)

Speaker/Headphone-out jack

Description

Also called LCD (liquid-crystal display), displays computer output.

LEDs (light-emitting diodes) that turn on and off to show the status of the computer and its functions and components.

Buttons for launching frequently used programs. See

“Launch Keys” on page 14 for more details.

Touch-sensitive pointing device which functions like a computer mouse.

The left and right buttons function like the left and right mouse buttons; the center button serves as a scroll up/down button.

Connects to audio line-out devices (e.g., speakers, headphones).

7 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman).

8

9

Infrared port

Microphone

Interfaces with Infrared devices (e.g., infrared printer,

IR-aware computers).

Inputs sounds and voices into your computer.

10 Palmrest Comfortable support area for your hands when you use the computer.

Chapter 1

11

12

#

Keyboard

Speaker

Left view

Item Description

Inputs data into your computer.

Outputs sound.

6

7

8

4

5

2

3

1

# Item

EasyLink Combo Drive connector

IEEE 1394 port

Power switch

PC Card eject button

PC Card slot

SmartCard eject button

Smart card slot

Video capture kit slot

Right view

Description

Connects to an EasyLink Combo Drive.

Connects to any IEEE 1394 supported devices.

Turns on the computer power.

Ejects PC Card from the card slot.

Connects to one Type II 16-bit PC Card or 32-bit CardBus PC

Card.

Ejects SmartCard from the card slot.

Slot for Smart Card interface with pre-boot authentication systems.

Accepts the video capture kit option on the left side of the computer.

2

3

1

# Item

Video capture kit slot

Battery bay

Security keylock

Description

Accepts the video capture kit option on the right side of the computer.

Houses the computer's battery pack.

Connects to a Kensington-compatible key-based computer security lock.

Chapter 1 7

Rear view

2

3

1

#

PS/2 port

Item

USB ports (two)

Expansion port

4

5

Modem jack

Network jack mouse/keypad).

mouse, USB camera).

Connects to a phone line.

Description

Connects to any PS/2-compatible device (e.g., PS/2 keyboard/

Connect to any Universal Serial Bus devices (e.g., USB

I/O replicator or EasyPort expansion devices.

Connects to an Ethernet 10/100-based network

6

7

External display port

Power jack

Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution.

Connects to an AC adapter.

8 Chapter 1

Bottom view

4

5

6

1

2

3

# Item

Battery bay

Hard disk bay

Hard disk anti-shock protection

Battery release latch

Personal identification slot

Memory compartment

Description

Houses the computer's battery pack.

Houses the computer's hard disk (secured by a screw).

Protects your hard disk against shocks.

Unlatches the battery to remove the battery pack.

Insert a business card or similar-sized identification card to personalize your computer.

Houses the computer's main memory.

Chapter 1 9

Indicators

The computer has seven easy-to-read status icons below the display screen.

The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

Icon Function

Wireless

Communication

Power

Sleep

Media Activity

Battery Charge

Caps Lock

Num Lock

Description

Lights when the Blue Tooth/Wireless LAN capabilities are enabled.

Lights when the computer is on.

Lights when the computer enters Sleep mode.

Lights when the floppy drive, hard disk or EasyLink Combo drive is active.

Lights when the battery is being charged.

Lights when Caps Lock is activated.

Lights when Num Lock is activated.

10 Chapter 1

Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Special keys

Lock keys

The keyboard has three lock keys which you can toggle on and off.

Lock key

Caps Lock

Num Lock (Fn-

F11)

Scroll Lock (Fn-

F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

NOTE: To access the Num Lock and Scroll Lock functions, hold the Fn key down while pressing the F11 and

F12 keys respectively.

Chapter 1 11

Embedded numeric keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num lock on

Type numbers in a normal manner.

Hold Shift while using cursor-control keys.

Hold Fn while typing letters on embedded keypad.

Num lock off

Hold Fn while using cursorcontrol keys.

Type the letters in a normal manner.

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

12

Key

Windows logo key

!

Description

Start button. Combinations with this key perform shortcut functions. Below are a few examples:

! + Tab (Activates next taskbar button)

! + E (Explores My Computer)

! + F (Finds Document)

! + M (Minimizes All)

Shift + ! + M (Undo Minimize All)

! + R (Displays the Run... dialog box)

Opens a context menu (same as a right-click).

Application key

Chapter 1

Hot keys

The computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS Utility.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Fn-F6

Fn-F7

Fn-F8

Fn-

Fn-

Fn-

Fn←

Alt Gr-Euro

Hot key

Fn-F1

Fn-F2

Fn-F3

Fn-F4

Fn-F5

Icon Function

Hot Key Help

Setup

Power Management

Scheme Toggle

Sleep

Display Toggle

Screen Blank

Touchpad Toggle

Speaker Toggle

Volume up

Volume down

Brightness up

Brightness down

Euro

Description

Displays help on hot keys.

Accesses the computer’s configuration utility.

Switches the power management scheme used by the computer (function available if supported by operating system).

Puts the computer in Sleep mode.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the display screen backlight off to save power. Press any key to return.

Turns the internal touchpad on and off.

Turns the speakers on and off.

Increases the speaker volume.

Decreases the speaker volume.

Increases the screen brightness.

Decreases the screen brightness.

Types the Euro symbol (available on some models).

Chapter 1 13

The Euro symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type:

1.

Click on Start, Settings, Control Panel.

2.

Double-click on Keyboard.

3.

Click on the Language tab.

4.

Verify that the keyboard layout used for "English (United States)" is set to United States-International.

5.

If not, select and click on Properties; then select United States-International and click on OK.

6.

Click on OK.

To type the Euro symbol:

1.

Locate the Euro symbol on your keyboard.

2.

Open a text editor or word processor.

3.

Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to http://www.microsoft.com/ typography/faq/faq12.htm for more information.

Launch Keys

Located at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3, mail button and Web browser button. By default, buttons P1and P2 are users programmable. The mail button is used to launch the e-mail application. The LED of the mail button will flash when the user has received an incoming e-mail. The P3, by default is used to launch a multimedia application that came bundled with your system. The Web browser button, by default, is used to launch your Internet browser.

14 Chapter 1

Touchpad

The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support.

NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.

Touchpad basics

The following items teach you how to use the touchpad:

!

!

!

Move your finger across the touchpad to move the cursor.

Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the touchpad produces similar results.

Use the center (2) button (top and bottom) to scroll up or down a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function

Execute

Select

Drag

Access context menu

Left button Right button

Click twice quickly

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Click once

Center buttons

Tap

Tap twice (at the same speed as doubleclicking a mouse button)

Tap once

Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor

Chapter 1 15

Function

Scroll

Left button Right button

Center buttons

Click and hold the up/ down button

Tap

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping harder will not increase the touchpad’s responsiveness.

16 Chapter 1

Hardware Specifications and Configurations

Main board Major Chips

Item

System core logic

Super I/O controller

Audio controller

Video controller

IDE controller

Keyboard controller

RTC

PCMCIA controller

IEEE 1394 controller

Controller

ALI Aladdin Pro II chipset M1632/M1535

Built in M1535

Built in M1535

Built in M1632 (Trident CyberBlade AGP-2X)

Built in M1535 (2-channel dedicated Ultra-66 IDE Master Controller)

Mitsubishi M38867

BenchMark BQ3285LF SSOP

O2 Micro OZ711 CardBus controller (Tarzan)

TI TSB43LV22

Processor

Item

CPU type

CPU package

CPU core voltage

CPU I/O voltage

BIOS

Item

BIOS vendor

BIOS version

BIOS ROM type

BIOS ROM size

BIOS package

Supported protocols

Specification

Intel Pentium III 650/700 MHz processor with 256KB L2 on-die cache memory

BGA package

1.6V/1.35V

1.5V

Specification

Acer

V3.3

Flash ROM

512KB

32-pin TSOP

ACPI 1.0b, HDD Password, Int 13h Extensions, S4BIOS for Win98, PnP

BIOS 1.0a, SMBIOS 2.3,Simple Boot Flag 1.0, PCI 2.1

USB specification 1.0., PCI Bus Power Management interface

Specification, Boot Block, SMI 1.2, EPP/IEEE 1284, ECP/IEEE 1284 1.7

& 1.9, IrDA, PS/2 keyboard and mouse, VESA VGA BIOS, DDC-2B, CD-

ROM bootable

Set by switch, see SW3 settings BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2nd level cache control

Cache scheme control

Built-in CPU

256KB

Always enabled

Always enabled

Fixed in write-back

Specification

Chapter 1 17

18

System Memory

Item

Memory controller

Onboard memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Specification

Built-in ALI M1632

0MB

2 sockets

64/128 MB

256MB (128MB x 2)

SDRAM

100MHz

3.3V

144-pin SO-DIMM

You can install memory modules in any combinations as long as they match the above specifications.

Memory Combinations

Slot 1 Slot 2 Total Memory

0 MB

64 MB

0 MB

64 MB

128 MB

64 MB

64 MB

128 MB

128 MB

128 MB

64 MB

128 MB

128 MB

192 MB

256 MB

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.

NOTE: The shipping specification for DIMM combination is 64MB in slot 1.

LAN Interface

Item

LAN Interface/Chipset

Supports LAN protocol

LAN connector type

LAN connector location

Specification

Mini PCI interface LAN card / Intel 82559 chipset

10/100 Mbps

RJ45

Rear side

Wireless LAN Interface

Item

LAN Interface

Channel support and default channel protocol

Enable/disable radio

Specification

Mini PCI interface IEEE 802.11a LAN card

Covering the FCC subset of the IEEE802.11b ISM Band

Support FAA requirement

Chapter 1

Modem Interface

Item

Modem Interface/Chipset

Fax modem data baud rate (bps)

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

Specification

Built in M1535 AC’97 2.1 compliant digital controller interface with software modem solution / Ambit U98M005.01

14.4K

56K

V.90 data modem 56K, V.90 fax modem 14.4K and digital line protection operation

RJ11

Rear side

Hard Disk Drive Interface

Item

Vendor & Model Name IBM DJSA-205

Capacity (GB)

Bytes per sector

5

512

15

63

Logical heads

Logical sectors

Drive Format

Logical cylinders

Physical read/write heads

13424

1

Disks

Spindle speed (RPM)

1

4200

Performance Specifications

Buffer size (KB) 418

Interface

Data transfer rate (disk buffer, MB/s)

IDE (ATA-4)

85.5-161.6

Data transfer rate (host buffer, MB/s)

16.6 (PIO Mode-4)

66.6 (Ultra DMA Mode-4)

DC Power Requirements

Voltage tolerance 5+/-5%

Specification

IBM DJSA-210

10

512

16

63

16383

2

1

4200

418

IDE (ATA-4)

85.5-161.6

16.6 (PIO Mode-4)

66.6 (Ultra DMA Mode-4)

5+/-5%

IBM DJSA-220

20

512

16

63

16383

4

2

4200

418

IDE (ATA-4)

85.5-161.6

5+/-5%

CD-ROM/Floppy Diskette Combo Drive Interface

Item

Vendor & model name

CD-ROM

Performance Specification

Transfer rate (KB/sec)

Access time (typ.)

Rotation speed

Buffer memory

Interface

Applicable disc format

TEAC CF240500

Specification

1,545KB/sec ~ 3,600KB/sec. (FULL - CAV)

130 ms

5136 rpm (typ.)

128 KB

ATAPI

CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA MODE-2 (FORM-1, FORM-

2), Multi-Session Photo CD, CD-I, Video CD, Enhanced CD & CD PLUS

Compatible, CD-R/W

Chapter 1 19

20

CD-ROM/Floppy Diskette Combo Drive Interface

Item

Loading mechanism

Power Requirement

Input Voltage

Floppy disk drive

Floppy disk Specifications

Media recognition

Sectors / track

Tracks

Data transfer rate (Kbit/s)

Rotational speed (RPM)

Read/write heads

Encoding method

Power Requirement

Input Voltage (V)

Specification

Drawer with soft eject and emergency eject hole

5 V

2DD (720KB)

9

80

250

300

2

MFM

+5V +-10%

2HD (1.2MB, 3-mode) 2HD (1.44MB)

15

80

500

360

18

80

500

300

DVD-ROM/Floppy Diskette Combo Drive Interface

Item

Vendor & model name

DVD-ROM

Performance Specification

Transfer rate (KB/sec)

Addonics MKE SR8175

Access time (typ.)

Rotation speed

Buffer memory

Interface

Applicable disc format

Specification

With CD Diskette

1,500KB/sec ~ 3,600KB/sec.

(FULL - CAV)

110 ms

4800 rpm (typ.)

512 KB

With DVD Diskette

4.58MB/sec ~ 11.08MB/sec.

(FULL - CAV)

150 ms

3700 rpm (typ.)

512 KB

ATAPI

DVD-ROM, DVD-Video, CD-DA, CD-ROM (Mode-1, Mode-2), CD-ROM XA

MODE-2 (FORM-1, FORM-2), Multi-Session Photo CD, CD-I, Video CD,

Enhanced CD & CD PLUS Compatible, CD-R/W

Drawer with soft eject and emergency eject hole Loading mechanism

Power Requirement

Input Voltage

Floppy disk drive

Floppy disk Specifications

Media recognition

Sectors / track

Tracks

Data transfer rate (Kbit/s)

Rotational speed (RPM)

Read/write heads

Encoding method

Power Requirement

Input Voltage (V)

5 V

2DD (720KB)

9

80

250

300

2

MFM

+5V +-10%

2HD (1.2MB, 3-mode)

15

80

500

360

2HD (1.44MB)

18

80

500

300

Chapter 1

Audio Interface

Audio controller

Item

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Voice channel

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP DMA channel

Supports PnP IRQ

Specification

Built in M1535 audio controller combined with standard AC97/AC98 codec

(Cirrus CS-4299)

Onboard

Stereo

16 bit

Windows Sound System (WSS), Microsoft PC98/PC99, WHQL audio requirement

Voice, Synthesizer, Line-in, Microphone, CD

6/16-bit, mono/stereo

48 KHz

Yes

Yes/ 1 pieces

DMA channel 0

DMA channel 1

IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11

Video Interface

Item

Vendor & model name

Chip voltage

Supports ZV (Zoomed Video) port

Graph interface

Maximum resolution (LCD)

Maximum resolution (CRT)

Specification

Built in M1632 (Trident CyberBlade AGP-2X)

Core/2.5V

Memory/3.3V

Yes

2X AGP (Accelerated Graphics Port) bus

1024x768 (24 bit colors)

1024x768 (24 bit colors)

Video Memory

Item

Fixed or upgradeable

Video memory size

Video Resolutions Mode

Resolution

640x480x256

640x480x64K

640x480x16M

800x600x256

800X600X64K

1024x768x256

Share with system memory

4 or 8 MB

Specification

CRT Only

85

85

85

85

85

60, 75

Refresh Rate

LCD/CRT Simultaneous

60

60

60

60

60

60

Chapter 1 21

22

USB Port

Item

USB Compliancy Level

OHCI

Number of USB port

Location

Serial port function control

1.0

USB 1.0

2

Rear side

Enable/Disable by BIOS Setup

Specification

IrDA Port

Item

IrDA FIR port controller

Number of IrDA FIR port

IrDA FIR port function control

Optional IrDA FIR port

(in BIOS Setup)

Optional IrDA FIR port IRQ

(in BIOS Setup)

Optional IrDA FIR port DRQ

(in BIOS Setup)

Built in M1535

1

Enable/disable by BIOS Setup

2F8h, 3F8h, 3E8h, 2E8h

IRQ3, IRQ4, IRQ10, IRQ11

DRQ3, DRQ1, DRQ0

Specification

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

Specification

O2 Micro OZ711 CardBus controller (Tarzan)

Type II/I

One for smart card (upper)

One type II/I (lower)

Left side

Yes

Yes

Keyboard

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows 95 keys

Internal & external keyboard work simultaneously

Mitsubishi M38867

Darfon NSK-A3001

84/85/88-key

Yes

Yes

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Sanyo 3UF103450P-2

Li-ion

1650 mA

Specification

Specification

Chapter 1

Battery

Item

Cell voltage

Number of battery cell

Package configuration

Package voltage

3.6V

6

3S-2P

11V

Specification

DC-AC LCD Inverter

Item

Vendor & model name

Input voltage (V)

Input current (mA)

Output voltage

(Vrms, no load)

Output voltage frequency (kHz)

Output Current/Lamp

Specification

Ambit T62I174.00 & Sumida IV003 (IV15090/T)

+5V

200mA max

1300Vrms

60K-65K Hz

6.0 mA max

NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on.

NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information.

LCD

Item

Vendor & model name

Mechanical Specifications

LG LP133X8

LCD display area (diagonal, inch) 13.3

Display technology

Resolution

TFT

XGA, 1024x768

262K Supports colors

Optical Specification

Brightness control keyboard hotkey

No Contrast control

Electrical Specification

Supply voltage for LCD display

(V)

Supply voltage for LCD backlight

(Vrms)

3.3

630

Specification

AC Adapter

Item

Vendor & model name

Input Requirements

Maximum input current

(A, @90Vac, full load)

Nominal frequency (Hz)

Lite-On PA-1600-02

1.5 A @ 90Vac

0.9 A @ 180Vac

47 - 63

Specification

Delta ADP-60DB

1.5 A @ 90Vac

0.9 A @ 180Vac

47 - 63

Chapter 1 23

24

AC Adapter

Item

Frequency variation range (Hz)

Nominal voltages (V)

Inrush current

Efficiency

Output Ratings (CV mode)

DC output voltage

Noise + Ripple

Load

Output Ratings (CC mode)

DC output voltage

Constant output

Dynamic Output Characteristics

Turn-on delay time

Hold up time

Over Voltage Protection (OVP)

Short circuit protection

Electrostatic discharge (ESD)

Dielectric Withstand Voltage

Primary to secondary

Leakage current

Regulatory Requirements

Specification

47 - 63

90 - 264

The maximum inrush current will be less than 50A and 100A when the adapter is connected to

115Vac(60Hz) and 230Vac(50Hz) respectively.

It should provide an efficiency of

83% minimum, when measured at maximum load under 115V(60Hz).

47 - 63

90 - 264

The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.

It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz).

19 +0.6/-0 V

300m Vp-p max (20MHz bandwidth)

0 A (min.) 3.16 A (max.)

+12V ~ +19V

2.75 ± 0.2 A

19 +0.6/-0 V

300m Vp-p max (20MHz bandwidth)

0 A (min.) 3.16 A (max.)

+12V ~ +19V

2.75 ± 0.2 A

2 sec. (@115Vac)

4 ms min. (@115 Vac input, full load)

24 V

Output can be shorted without damage

15kV (at air discharge)

8kV (at contact discharge)

2 sec. (@115Vac)

4 ms min. (@115 Vac input, full load)

24 V

Output can be shorted without damage

15kV (at air discharge)

8kV (at contact discharge)

1500 Vac (or 2121 Vdc), 10 mA for

1 second

1500 Vac (or 2121 Vdc), 10 mA for 1 second

0.25 mA max. (@ 254 Vac, 60Hz) 0.25 mA max. (@ 254 Vac, 60Hz)

Internal filter meets:

1. FCC class B requirements.

(USA)

2. VDE 243/1991 class B requirements. (German

3. CISPR 22 Class B requirements. (Scandinavia)

4. VCCI class II requirements.

(Japan)

Internal filter meets:

1. FCC class B requirements. (USA)

2. VDE 243/1991 class B requirements.

(German

3. CISPR 22 Class B requirements.

(Scandinavia)

4. VCCI class II requirements. (Japan)

Chapter 1

Power Management

Power Saving Mode

Standby Mode

!

Waiting time specified by the

System Standby value or the operating system elapses without any system activity.

!

!

Closing the display cover

When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present.

!

!

!

!

When customized functions for power management are set to

Standby and the corresponding action is taken.

Invoked by the operating system power-saving modes.

Hibernation Mode

!

When customized functions for power management are set to

Hibernation and the corresponding action is taken.

!

Invoked by the operating system power-saving modes.

!

!

Display Standby Mode

Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period.

Hard Disk Standby Mode

Hard disk is idle within a specified period of time.

!

Phenomenon

The buzzer beeps

The Sleep indicator lights up

All power shuts off

The display shuts off

Hard disk drive is in standby mode.

(spindle turned off)

Environmental Requirements

Item

Temperature

Operating

Non-operating

Non-operating

Humidity

Operating

Non-operating

Non-operating

Vibration

Operating (unpacked)

Non-operating (unpacked)

Non-operating (packed)

+5 ~ +35°C

-10 ~ +60°C

-20 ~ +60°C (storage package)

Specification

20% ~ 80% RH, non-condensing

20% ~ 90% RH, non-condensing (Unpacked)

20% ~ 90% RH, non-condensing (storage package)

5 ~ 25.6 Hz: 0.38mm (peak to peak)

25.6 ~ 250 Hz: 0.5G

5 ~ 27.1 Hz: 0.6G

27.1 Hz ~ 50 Hz: 0.4mm (peak to peak)

50 ~ 500 Hz: 2.0G

5 ~ 62.6 Hz: 0.51mm (peak to peak)

62.6 Hz ~ 500 Hz: 4G

Chapter 1 25

26

Mechanical Specifications

Item

Dimensions

Weight

I/O Ports

Drive Bays

Material

Indicators

Switch

Specification

289mm (W) x 219mm (D) x 23mm (H)

1.816 kg (4 lbs) (including battery)

One type II/I PCMCIA (PC card) port, one Smart Card port, one IEEE 1394 port, one EasyLink Combo Drive connector, one RJ11 port, one RJ-45 port, one DC-in port, one infrared (FIR) port, two USB ports, one external display port, one PS/2 keyboard/mouse port, one line-out jack, one line-in jack, one expansion port

One

LCD Panel & Lower Case: Meg-Alloy

Others of Housing: Plastic

Wireless Communication LED, Power LED, Sleep LED, Media Activity LED,

Battery Charge LED, Caps Lock LED, Num Lock LED

Power

Memory Address Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000C9FFF

000CA000-000CBFFF

000E0000-000FFFFF

00100000-top limited

04301000-04301FFF

04302000-04302FFF

0430000-04300FFFF

I/O Address Map

I/O Address

000-00F

020-021

040-043

060, 064

061, 066

040B

061

070-073

080-08F

0A0-0A1

0C0-0DF

0F0-0FF

104-10B

120-13F

180-18F

170-177

1F0-1F7

640 KB

128 KB

40 KB

8 KB

128 KB

--

4 KB

4 KB

64 KB

Size

Function

DMA controller-1

Interrupt controller-1

Timer 1

Keyboard controller 8742 chip select

System speaker, ACPI embedded controller

DMA controller-1

System speaker

System CMOS/real-time clock

DMA page register

Interrupt controller-2

DMA controller-2

Numeric data processor

Lucent tech. soft modem AMR

Power management controller

2nd EIDE device (CD-ROM) select

1st EIDE device (hard drive) select

Function

Base memory

Video memory

Video BIOS

I/O ROM

System BIOS

Extended (DIMM) memory

PCMCIA controller (slot 1)

PCMCIA controller (slot 2)

USB controller

Chapter 1

I/O Address Map

I/O Address

220-22F

240-24F

278-27F

2E8-2EF

2F8-2FF

376, 3F6

3BC-3BF

3B0-3BB

3C0-3DF

3F0h-3F7

3E8-3EF

3F0-3F5, 3F7

3F8-3FF

480-48F, 4D6

4D0-4D1

CF8-CFF

IRQ Assignment Map

Interrupt Channel

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

IRQ9

IRQ10

Function

Audio

Audio (optional)

Parallel port 3

COM4

COM2 or FIR (optional)

ALi M5229 PCI BusMaster IDE controller

Parallel port 1

Video Controller

Standard Floppy Disk Controller

ALi fast IR controller

Floppy disk controller

COM1

DMA controller-1

PCI configuration register

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

Function

System timer

Standard 101/102-key or Microsoft natural keyboard.

Programmable Interrupt Controller

IrDA Fast Interrupt Port

COM1

Reserve

Floppy Disk Controller

Printer Port (LPT1)

System CMOS/real time clock

SCI IRQ used by ACPI bus

ALi audio accelerator WDM driver

Lucent Technologies SoftModem AMR

1394 host controller

PCMCIA CardBus Controller

O2Micro Smart CardBus reader

Trident CyberBlade Ai1 AGP

ALi PCI to USB Open Host Controller

PS2 pointing device

Numeric data processor

1st EIDE device

2nd EIDE device

DMA Channel Assignment

DMA Channel

DRQ0

DRQ1

DRQ2

Not Used

Not Used

Floppy Disk Controller

Chapter 1

Function

27

DMA Channel Assignment

DMA Channel

DRQ3

DRQ4

DRQ5

DRQ6

DRQ7

IrDA Fast Infrared Port

Direct memory access controller

Not Used

Not Used

Not Used

Function

28 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).

BIOS Utility

System Information

Basic System Settings

Startup Configuration

Onboard Devices Configuration

System Security

Load Default Settings

↑↓

= Move highlight bar, Enter = Select, Esc = Exit

Navigating the BIOS Utility

There are six menu options. Use the cursor up/down keys to select a menu item, then press Enter. After you enter a sub-menu, you can:

!

!

Use the cursor up/down keys to move between the parameters.

Use the cursor left/right keys to change the value of a parameter.

!

You can change the value of a parameter if it is enclosed in square brackets.

Press Esc to exit the current sub-menu.

At the main menu, press Esc to exit the BIOS Utility. If you make any changes, the following dialog box displays:

Do you really want to exit SETUP?

[Yes] [No]

If you would like to keep the changes you made, use the cursor left/right keys to select Yes; then press Enter.

Choose No if you want to discard the changes you made.

Chapter 2 29

System Information

The System Information sub-menu displays basic and important information about your computer.

System Information

CPU Type & Speed ........... Pentium ® III 500 MHz

Floppy Disk Drive .......... 1.44 MB, 3.5-inch

Hard Disk Drive ............ xxxxx MB

HDD Serial Number .......... xxxxxxxxxxxxxxxxxxxx

System with ................ CD-ROM

System BIOS Version ........ V1.0 R01-A1

VGA BIOS Version ........... V1.0 R01-A1

Serial Number .............. xxxxxxxxxxxxxxxxxxxxxxxxxxx

Asset Tag Number ........... xxxxxxxxxxxxxxxxxxxxxxxxxxx

Product Name ............... xxxxxxxxxxxxxxxxxxxxxxxxxxx

Manufacturer Name .......... xxxxxxxxxxxxxxxx

UUID ....................... xxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxx

↑↓

= Move highlight bar,

←→

= Change Setting, F1 = Help

NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a series of numbers and/or characters.

The following table describes the information in this sub-menu.

Parameter

CPU Type & Speed

Floppy Disk Drive

Hard Disk Drive

HDD Serial Number

System with

System BIOS Version

VGA BIOS Version

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID

Description

Shows the type and speed in Megahertz of the Central Processing Unit

(CPU)

Shows the floppy disk drive type.

Shows the size or capacity of the hard disk.

Shows the serial number of the hard disk

Shows the drive type installed in the AcerMedia Bay.

Shows the version number of the BIOS.

Shows the version number of the VGA display BIOS.

Shows the serial number of the computer.

Shows the asset tag number of the computer.

Shows the product name of the computer.

Shows the manufacturer of the computer

Shows the universally unique identifier of your computer

The items in this sub-menu are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.

30 Chapter 2

Basic System Settings

The Basic System Settings sub-menu allows you to set the system date and time.

Basic System Setting

Date ............................. [Mon, Aug 28, 2000]

Time ............................. [12:00:00]

↑↓

= Move highlight bar,

←→

= Change Setting, F1 = Help

The following table describes the parameters in this sub-menu.

Date

Parameter

Time

Description

Sets the system date.

Sets the system time.

Format

DDD MMM DD, YYYY

(day-of-the-week month day, year)

HH:MM:SS (hour:minute:second)

Startup Configuration

The Startup Configuration sub-menu contains parameter values that define how your computer behaves on system startup.

Startup Configuration

Boot Display ................... [Both]/[Auto]

Screen Expansion ............... [Enabled]/[Disabled]

Resume on LAN/Modem Access ..... [Enabled]/[Disabled]

Hotkey Beep .................... [Enabled]/[Disabled]

Fast Boot ...................... [Enabled]/[Disabled]

Boot on LAN .................... [Disabled]/[Enabled]

Boot Drive Sequence:

1st ....................... [Floppy Disk]

2nd ....................... [CD-ROM/DVD-ROM/CD-RW)

3rd ....................... [HDD]

4th ....................... [Network]

Intel® SpeedStep™ technology .. [ Automatic ]

↑↓

= Move highlight bar,

←→

= Change Setting, F1 = Help

Chapter 2 31

The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.

Parameter

Boot Display

Screen Expansion

Resume on LAN/Modem

Access

Hotkey Beep

Fast Boot

Boot on LAN

Boot Drive Sequence

Intel(R) SpeedStep(TM) technology

Description

Sets the display on boot-up.

When set to Auto, the computer automatically determines the display device when the computer starts up. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display.

When set to Both, the computer outputs to both the computer LCD and an external display device if one is connected.

Options

Both or Auto

Enables or disables the screen expansion feature.

When enabled, DOS screens expand to fill the

LCD.

Enabled or Disabled

When enabled, allows your computer to resume when LAN/Modem access is active

Enables or disables a system beep when a hotkey or key combination is pressed.

Fast Boot allows your computer to boot up and resume from Sleep mode (including Standby and

Hibernation modes) faster. When enabled, the operating system and BIOS communicate information about Plug-and-Play resources and previous boot-ups.

Enabled or Disabled

Enabled or Disabled

Enabled or Disabled

When enabled, allows your computer to boot by other computer or server through the LAN. And the

LANDesk (R) Service Agent in Boot Drive

Sequence item will be enabled.

Specifies the order in which the computer starts up from. See the section below.

Disabled or Enabled

1st: Floppy Disk,

2nd: CD-ROM/DVD-ROM/

CD-RW,

3rd: HDD

4th: LANDesk (R) Service

Agent

Intel SpeedStep technology allows your computer to automatically adjust the CPU speed depending on the power source. If set to Automatic, system will adjust the processor speed by OS. f the power source is supplied by AC adapter, processor will run at the maximum speed. If the power source is supplied by battery, processor will run at the minimum speed.

Automatic

Maximum Performance

Battery Optimized

Reversed

Setting the Boot Drive Sequence

The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th) for bootable drives in your computer.

For example, the default value (1st:Floppy Disk, 2nd:CD-ROM, 3rd:HDD and 4th:LANDesk (R) Service Agent) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive.

If it cannot boot up from the CD-ROM, it continues by booting up from the Hard Disk.

To set the boot drive sequence, use the cursor up/down keys to select a priority level (1st, 2nd, 3rd or 4th); then use the cursor left/right keys to select the device for that priority level.

32 Chapter 2

Onboard Devices Configuration

The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized.

The Onboard Devices Configuration sub-menu assigns resources to basic computer communication hardware.

Onboard Device Configuration

Serial Port ................. [Enabled]/[Disabled]

Base Address .............. [3F8h]/[2F8h]/[3E8h]/[2E8h]

IRQ ....................... [4]/[11]

IrDA FIR

Base Address .............. [2F8h]/[3F8h]/[3E8h]/[2E8h]

IRQ ....................... [3]/[4]

DRQ ....................... [3]/[1]/[0]

Parallel Port ............... [Enabled]/[Disabled]

Base Address .............. [378h]/[278h]/[3BCh]

IRQ ....................... [7]/[5]

Operation Mode ............ [ECP]/[EPP]/[Bi-directional]

/[Standard]

ECP DMA Channel ........... [1]/[3]*Note

Video Memory Size ........... [8 MB]/[4 MB]

↑↓

= Move highlight bar,

←→

= Change Setting, F1 = Help

NOTE: 1. This option item should be [---] if user chooses Bi-directional and Standard Mode.

2. When the device is disabled, all the sub-items will be showed with [---].

The following table describes the parameters in this sub-menu. Settings in boldface are the default and suggested parameter settings.

Parameter

Serial Port

IrDA FIR

Parallel Port

Video Memory Size

Description

Enables or disables the serial port.

When enabled, you can set the base I/O address and interrupt request (IRQ) of the serial port.

Allow you to set the base I/O address, Interrupt request (IRQ) and Direct Memory Access (DMA) of

IrDA FIR port.

Enables or disables the parallel port.

When enabled, you can set the base I/O address, interrupt request (IRQ) and operation mode of the parallel port.

If operation mode is set to ECP, the direct memory access (DMA) channel of the parallel port is set to

1.

Allow you to set the video memory size that share with system memory.

Options

Enabled or Disabled

3F8h, 3E8h, 2F8h or 2E8h

4 or 11

2F8h, 3F8h, 3E8h, 2E8h

3 or 4

3, 1 or 0

Enabled or Disabled

378h, 278h, or 3BCh

7 or 5

ECP, EPP, Standard, or Bidirectional

1

8 MB

4 MB

Chapter 2 33

System Security

The System Security sub-menu allows you to safeguard your computer and data with passwords and other security measures.

System Security

Setup Password ..................... [None]/[Present]

Power-On Password .................. [None]/[Present]

Hard Disk Password ................. [None]/[Present]

Processor Serial Number ............ [Enabled]/[Disabled]

↑↓

= Move highlight bar,

←→

= Change Setting, F1 = Help

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Setup Password

Power-on Password

Hard Disk Password

Description

When set, this password protects the computer and this

BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password.

When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password.

When set, this password protects the hard disk from unauthorized access. See the following section for instructions on how to set a password.

Processor Serial Number The Pentium III processor includes a unique serial number which allows individual CPUs to be identified. You can turn off this feature by setting this parameter to Disabled.

Options

None or Present

None or Present

None or Present

Enabled or Disabled

Setting a Password

Follow these steps:

1.

Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press the Enter key. The password box appears:

2.

Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press Enter. Retype the password to verify your first entry and press Enter.

After setting the password, the computer automatically sets the chosen password parameter to Present.

34 Chapter 2

Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data:

!

Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility.

!

!

Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.

Hard Disk Password protects your data by preventing unauthorized access to your hard disk.

Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password.

When a password is set, a password prompt appears on the left-hand corner of the display screen.

1.

When the Setup Password is set, the following prompt appears when you press F2 to enter the BIOS

Utility at boot-up.

Type the Setup Password and press Enter to access the BIOS Utility.

2.

When the Power-on Password is set, the following prompt appears at boot-up.

Type the Power-on Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.

3.

When the Hard Disk Password is set, the following prompt appears at boot-up.

Type the Hard Disk Password (a symbol appears for each character you type) and press Enter to use the computer. If you enter the password incorrectly, an x symbol appears. Try again and press Enter.

You have three chances to enter a password. If you successfully entered the password, the following symbol appears.

If you fail to enter the password correctly after three tries, the following message or symbol appears.

Removing a Password

Should you decide to remove a password, do the following:

1.

Use the cursor up/down

(↑↓)

keys to highlight a Password parameter (Setup, Power-on or Hard Disk).

2.

Use the cursor left/right (

→← key to remove the password.

NOTE: When you want to remove the Hard Disk password, you are prompted for the Hard Disk password before it is removed.

Chapter 2 35

Changing a Password

To change a password, follow these steps:

!

Remove the current password. See “Removing a Password” on page 35.

!

Set a new password. See “Setting a Password” on page 34.

Loading Default Settings

If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays.

If you would like to load default settings for all parameters, use the cursor left/right (

→← keys to select Yes; then press Enter. Choose No if otherwise.

36 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

!

New versions of system programs

!

New features or options

Use the AFlash utility to update the system BIOS flash ROM.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce how to use AFlash utility.

Executing Flash Program

IMPORTANT:If this diskette is not bootable, do the following actions before you use it:

1.

Create a bootable disk.

2.

Copy all AFlash files into this bootable diskette.

3.

Put the bootable disk into TravelMate 350 series mobile, then re-boot.

IMPORTANT:Never turn off the system power while Flash BIOS is programming. This will damage your system.

4.

After Flash BIOS is done, reboot the system.

NOTE: If there are any problems occurred during BIOS update, see “Index of PQA Diagnostic Error Code,

Message” on page 81 for troubleshooting.

Chapter 2 37

System Utility Diskette

This utility diskette is for the Acer TravelMate 350 notebook machine. It provides the following functions:

1.

Panel ID Utility

2.

Thermal & Fan Utility

3.

Main Board Data Utility

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

IMPORTANT:If this diskette is not bootable, do the following actions before you use it:

1.

Do system transfers. (Sys A:)

2.

Copy HIMEM.SYS to A:\.

3.

Copy RAMDRIVE.SYS to A:\.

Panel ID Utility

There is an EEPROM in the inverter which stores its supported LCD type ID code. If you replace an LCD with one of a different brand or use a new inverter, the ID information in the inverter EEPROM should be updated.

Follow the steps below to see the LCD Panel ID:

1.

Follow the instruction on screen to read current or to set new LCD Panel ID code.

NOTE: When you set a new LCD Panel ID and the new LCD is not yet enabled (to function), so connect an external CRT to see the program execution process.

NOTE: Make sure the new ID code you choose corresponds with the LCD brand and type. If you write a wrong ID into inverter, just reboot and re-execute the program and input the correct ID code.

2.

Restart computer - the new LCD should work normally.

NOTE: If LCD cannot display after change ID code, make sure you write the correct ID code, or try reconnecting the LCD FPC cable connectors.

Thermal and Fan Utility

The system is equipped with sensors to protect against system overheating. By setting System and processor thermal thresholds, the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters. This utility will test fan, processor thermal and system thermal.

Main Board Data Utility

This utility will display Main Board Data (MBD) which include header information, product name, manufacturer name, UUID (Universally Unique IDentifiers) and serial number. This function can display and create MBD data as well as store those information to LCD inverter EEPROM (not flash ROM).

38 Chapter 2

System Diagnostic Diskette

IMPORTANT:

1

The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 350 service CD kit.

To better fit local service requirements, your regional office MAY have other diagnostic program.

Please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.

This diagnostic program divided into two diskettes is for the Acer TravelMate 350 notebook machine. It provides the following functions:

Disk 1:

1.

PQA System Diagnostics

2.

Audio Resource and Speaker Out Test

3.

USB Register and Connect/Disconnect Test

4.

IR Test

NOTE: The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test.

5.

Exit

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompts you to choose the testing item. Follow the instructions on screen to proceed.

IMPORTANT:If this diskette is not bootable, do the following actions before you use it:

1.

Do system transfers.

2.

Copy the following files to A:\

HIMEM.SYS

MSCDEX.EXE

CHOICE.COM

RAMDRIVE.SYS

NOTE: When executing a parallel or serial port test in System Test item, a loopback tool is needed. This loopback is Acer proprietary design. You may reach the [email protected] for ordering information.

Running PQA Diagnostics Program

PQA Vx_x xx-xx-xx

Diag Result SysInfo Option Exit

1

New added description. Please pay attention to it.

Chapter 2 39

40

Press

→←

to move around the main menu. Press Enter to enable the selected option. The main options are

Diag, Result, SysInfo, Option and Exit.

The Diag option lets you select testing items and times.

The following screen appears when you select Diag from the main menu.

PQA Vx_x xx-xx-xx

Diag Result

Diag

ONE TEST

MULTI TEST

FULL TEST

QUICK TEST

SysInfo Option Exit

One Test performs a single test and Manual checks the selected test items in sequence.

Multi Test performs multiple tests of the selected items and check the selected test items in sequence.

Full Test performs all test items in detail for your system.

Quick Test performs all test items quickly for your system.

Chapter 2

The screen below appears if you select Multi Test.

QUICK TEST

TEST COUNT VALUE (1...9999) 1

Specify the desired number of tests and press Enter.

After you specify the number of tests to perform, the screen shows a list of test items (see below).

PQA Vx_x xx-xx-xx

Diag

Diag

Result

MANUAL TEST

AUTO TEST

[ ] Memory

[ ] Keyboard

[ ] Video

[ ] Parallel Port

[ ] Serial Port

[ ] Diskette Drive

[ ] Hard Disk

[ ] CD-ROM

[ ] Coprocessor

[ ] Pointing Dev.

[ ] Cache

SysInfo Option Exit

SPACE: mark/unmark selecting item

ESC : return to upper menu

F2 : test the marked item(s)

ENTER: open sub-item’s menu

Test Times = 1

Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available options of each selected item. Press Esc to close the submenu.

The right corner screen information gives you the available function keys and the specified test number.

!

Space: Enables/disables the item

!

!

ESC: Exits the program

F1: Help

!

F2: Tests the selected item(s)

Enter: Opens the available options !

!

Test Times: Indicates the number of tests to perform.

NOTE: The F1 and F2 keys function only after you finish configuring the Test option.

NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code,

Message” on page 81 for troubleshooting.

Chapter 2 41

42 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

!

Wrist grounding strap and conductive mat to prevent electrostatic discharge

!

!

Flat-bladed screwdriver

Phillips screwdriver

!

Hexagonal screwdriver

!

Plastic stick

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components.

Chapter 3 43

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

44 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphical representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

START

HDD Module

Extended DIMM

Cover

Middle Cover and

Keyboard

LED Board

LCD FPC

Cable

Inverter Cable

Battery

Main Unit

(see next page)

LCD Module

LCD Bezel

LCD and

Inverter Board

LCD FPC

Cable

Inverter Cable

Chapter 3 45

46

Main Unit

CPU EMI Plate

Modem Board LAN Board

TouchPad Module

Keyboard Bezel

Main Board

USB and PS/2

Daughter Board

I/O Port Bracket

FAN Sink Module

RTC Battery

Speaker

PCMCIA Slot

Chapter 3

Removing the Battery Pack

1.

To remove the battery pack, push the battery release button inward.

2.

Slide the battery pack out of the machine.

Chapter 3 47

Removing the Hard disk drive Module

1.

To remove the hard disk drive, first remove the screw from the hard disk drive bezel.

2.

Then carefully remove the hard disk drive module from the machine.

Disassembling the Hard disk drive Module

1.

Remove the two screws from either side of the hard disk drive module.

2.

Remove the hard disk drive bezel from the hard disk drive module.

3.

Slide the hard disk drive out from the hard disk drive bracket.

4.

Then disconnect the drive connector from the drive module.

48 Chapter 3

Removing the DVD-ROM and Floppy disk drive Module

1.

To remove the DVD-ROM and floppy disk drive module, first disconnect the DVD-ROM and floppy disk drive cable from the easylink combo drive bay.

2.

Then close the easylink combo drive bay cover.

Chapter 3 49

Removing the Video Capture Kit

1.

To remove the video capture kit, disconnect the video capture kit cable from the USB port on the rear of the unit.

2.

Remove the video capture kit from the side of the LCD.

3.

Then insert the rubber cover back into its position.

50 Chapter 3

Removing the Extended Memory

1.

To remove the extended memory from the machine, first loosen two screws from the memory cover.

2.

Then lift the cover off and remove it from the main unit.

3.

Push out the latches on both sides of the socket and pull the memory module from the socket.

Chapter 3 51

Disassembling the LCD

Removing the Hinge Cap

1.

To avoid risk on LCD damage, place a protective mylar film on the LCD surface before disassembly.

2.

Push the hinge cap outward, then slide the cap out from the main unit.

Removing the Middle Cover

1.

Push the middle cover backward and lift the middle cover away from the system.

2.

Disconnect the LED cable from the main board and remove the middle cover from the main unit.

52 Chapter 3

Removing the LED Board

1.

Remove the three screws on the middle cover and then remove the LED board from the middle cover.

Removing the Keyboard

1.

To remove the keyboard, first remove the screw from the main unit.

2.

Pull the two latches downward to lift the keyboard upward and expose the keyboard.

3.

Disconnect the keyboard cable from the main board at CN20, then carefully remove the keyboard from the unit.

Chapter 3 53

Removing the Inverter Board

1.

Remove the two screws from the LCD coaxial cable.

2.

Disconnect the coaxial cable from the main board at CN7.

3.

Disconnect the inverter cable from the main board at CN10.

4.

Remove the four screws from the hinges and bottom of the unit as shown.

54

5.

Then remove the LCD module from the main unit.

Chapter 3

Disassembling the LCD Module

1.

Remove the view capture kit rubber cover from each side of the LCD module.

2.

Remove five LCD cushions and then five screws from the LCD bezel.

3.

Snap off the LCD bezel carefully then remove the LCD bezel from the module.

4.

Remove the screw from the inverter.

5.

Disconnect the LCD power cable from the inverter and then remove the inverter from the LCD module.

6.

Disconnect the inverter cable from the inverter.

Chapter 3 55

7.

Remove four screws from both sides of the LCD.

8.

Then remove the LCD from the LCD panel.

9.

Remove the ESD tape and disconnect the LCD coaxial cable from the LCD gently.

10. Then remove the two LCD hinges from the panel.

56 Chapter 3

Removing the LAN Board

1.

Remove the EMI mylar.

2.

Loosen two screws from the CPU EMI plate.

3.

Remove the CPU EMI plate from the main unit.

4.

Use a flat screw driver to remove the RTC battery.

5.

Push the latches on both sides of the socket and pull the LAN board out of the socket.

Chapter 3 57

Removing the Upper Case

1.

To remove the upper case, first remove the six screws from the bottom of the main unit and four screws from the upper case as shown.

2.

Disconnect the speaker cable from the main board at CN 8.

3.

Disconnect the touchpad cable from the main board at CN18.

4.

Then detach the upper case of the main unit carefully.

5.

Disconnect the microphone cable from the main board at CN24.

6.

Then remove the upper case from the main unit.

58 Chapter 3

Removing the Speaker

1.

Remove the two screws from the speaker and then remove the speaker from the upper case.

Removing the Touchpad

1.

Remove the three screws from the touchpad support bracket then slide the bracket leftwards to detach it from the upper case.

2.

Disconnect the touchpad cable from the touchpad, then remove the touchpad board from the bracket.

3.

Remove the microphone from the upper case.

Chapter 3 59

Removing the Modem Board

1.

Disconnect the modem cable from the main board at CN5.

2.

Remove the screw from the modem board and then remove the modem board from the main board at

CN17.

3.

Remove the modem cable from the modem board.

60 Chapter 3

Removing the Lower Case

Removing the Main board

1.

Remove the three screws from the bottom of the unit and one screw from the main board.

2.

Remove the main board from the lower case.

Removing the EMI Plate

1.

Remove the four screws from the EMI plate.

2.

Then remove the EMI plate from the main board.

Chapter 3 61

Removing the Heatsink

1.

Detach the ESD tape from the main board.

2.

Lift up the heatsink and disconnect the fan cable from the main board at CN15.

3.

Then remove the heatsink.

Removing the Daughter and I/O board

1.

Remove the two screws from the USB daughter board.

2.

Then remove the USB daughter board from the main board at CN9.

62 Chapter 3

3.

Remove the two hex screw from the I/O port bracket, then remove the I/O port bracket from the main board.

4.

Detach the audio cover from the main board.

Removing the PCMCIA Slot

1.

Disconnect the PCMCIA slot cable from the main board at CN23.

2.

Loosen the three screws from the main board.

3.

Detach the PCMCIA slot with a flat screw driver to loosen the latch.

4.

Then remove the PCMCIA slot from the main board.

Chapter 3 63

System Upgrade Procedure

Base Unit to Bluetooth Unit

1.

To upgrade system from Base Unit to Bluetooth Unit, first install the bluetooth module to the upper case.

2.

Then secure it with two screws and arrange the cable well.

3.

Re-attach the upper case back into the main unit and secure with one screw.

4.

Re-connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively.

64 Chapter 3

Base Unit to Wireless LAN Unit

1.

To upgrade the system to from Base Unit to Wireless LAN Unit, first detach the upper case from the main unit carefully.

2.

Note that the one marked with BT is for the right antenna and the one marked with 802.11b is for the left antenna.

3.

Attach the right antenna to the upper case and secure it with a screw.

4.

Ensure that the RF cable is arrange well.

5.

Attach the left antenna to the upper case and secure it with a screw.

Chapter 3 65

6.

Remove the LAN board from the main board.

7.

Then insert the wireless LAN board into its socket and press it down to secure well.

8.

Be careful to arrange the right and left RF cables well.

9.

Re-attach the upper case back into the main unit and connect the RF cables into the Wireless LAN board.

Wireless LAN to Wireless LAN and Bluetooth Combo Unit

1.

Remove the right antenna from the upper case.

2.

Attach the bluetooth module into the upper case.

3.

Secure it with two screws.

4.

Arrange the bluetooth and the RF cables well.

66 Chapter 3

5.

Re-attach the upper case back into the main unit and secure with one screw.

6.

Re-connect the bluetooth and speaker cables back into the main board at CN12 and CN5 respectively.

7.

Re-connect the RF cables back into the Wireless LAN board.

Chapter 3 67

68 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Go To

“Power System Check” on page 71.

“Power-On Self-Test (POST) Error Message” on page

73 “Undetermined Problems” on page 80

“Error Message List” on page 74

The diagnostic test detected an error and displayed a

FRU code.

“Running PQA Diagnostics Program” on page 39

Other symptoms (i.e. LCD display problems or others).

“Power-On Self-Test (POST) Error Message” on page

73

Symptoms cannot be re-created

(intermittent problems).

Use the customer-reported symptoms and go to “Power-

On Self-Test (POST) Error Message” on page 73

“Intermittent Problems” on page 80

“Undetermined Problems” on page 80

Chapter 4 69

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device. See “Running PQA Diagnostics Program” on page 39 for details.

1.

Boot from the diagnostics diskette and start the PQA program (see “Running PQA Diagnostics Program” on page 39).

2.

Go to the diagnostic Diskette Drive in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD/DVD-ROM. Make sure that the CD/DVD-

ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the PQA program (refer to “Running PQA Diagnostics

Program” on page 39.

2.

Go to the diagnostic CD/DVD-ROM in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1.

Reconnect the external diskette drive/CD/DVD-ROM module.

2.

Replace the external diskette drive/CD/DVD-ROM module.

3.

Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test. See “Running PQA Diagnostics Program” on page 39 for details.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.

Replace the main board.

70 Chapter 4

The following auxiliary input devices are supported by this computer:

!

Numeric keypad

!

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics

Program” on page 39.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

!

“Check the Power Adapter” on page 71

!

“Check the Battery Pack” on page 71

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

!

!

Replace the main board.

If the problem is not corrected, see “Undetermined Problems” on page 80.

!

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Battery Pack” on page 71.

Check the Battery Pack

To check the battery pack, do the following:

1.

Power off the computer.

Chapter 4 71

2.

Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(BT+). See the following figure

1

2

3

4

5

6

7

3.

If the voltage is still less than 7.2 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.

Replace the main board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

72 Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 80.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Chapter 4 73

Index of Error Messages

Error Message List

Error Messages

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

Monitor type does not match CMOS - Run

Setup

Shadow RAM Failed at offset: nnnn

System RAM Failed at offset: nnnn

Extended RAM Failed at offset: nnnn

System battery is dead - Replace and run

Setup

System CMOS checksum bad - Default configuration used

System timer error

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

CMOS

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

FRU/Action in Sequence

Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

Main Board

see “Keyboard or Auxiliary Input Device Check” on page 70 . see “Keyboard or Auxiliary Input Device Check” on page 70. see “Keyboard or Auxiliary Input Device Check” on page 70.

Unlock external keyboard

Run “Load Default Settings” in BIOS Setup Utility.

BIOS ROM

Main Board

DIMM

Main Board

DIMM

Main Board

Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

Main Board

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

Main Board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

Main Board

Run “Load Default Settings” in BIOS Setup Utility.

DIMM

Main Board

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 70.

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 70.

Main Board

Main Board

DIMM

Main Board

DIMM

Main Board

DIMM

Main Board

74 Chapter 4

Error Message List

Error Messages

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

I/O device IRQ conflict

Operating system not found

FRU/Action in Sequence

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

Main Board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

Main Board

DIMM

BIOS ROM

Main Board

None

BIOS ROM

Main Board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

Main Board

Enter Setup and see if fixed disk and drive A: are properly identified.

Diskette drive

Hard disk drive

Main Board

Error Message List

No beep Error Messages

No beep, power-on indicator turns off and LCD is blank.

No beep, power-on indicator turns on and LCD is blank.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

No beep during POST but system runs correctly.

FRU/Action in Sequence

Power source (battery pack and power adapter). See “Power

System Check” on page 71.

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

Main Board.

Power source (battery pack and power adapter). See “Power

System Check” on page 71.

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

Main Board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

Main Board

Ensure every connector is connected tightly and correctly.

Main Board

Speaker

Main Board

Chapter 4 75

Index of Symptom-to-FRU Error Message

76

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

Main Board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

Main Board

LCD inverter ID

LCD inverter

LCD cable

LCD

Main Board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly

Action in Sequence

Reconnect the inverter board

Inverter board

Main Board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged

Action in Sequence

Power source (battery pack and power adapter). See “Power

System Check” on page 71.

Battery pack

Power adapter

Hard drive & battery connection board

Main Board

Power source (battery pack and power adapter). See “Power

System Check” on page 71.

Battery pack

Power adapter

Hard drive & battery connection board

Main Board

Power source (battery pack and power adapter). See “Power

System Check” on page 71.

Hold and press the power switch for more than 4 seconds.

Main Board

See “Check the Battery Pack” on page 71.

Battery pack

Main Board

Chapter 4

PCMCIA/Smart Card-Related Symptoms

Symptom / Error Action in Sequence

System cannot detect the PC Card (PCMCIA) PCMCIA/Smart Card slot assembly

Main Board

System cannot detect the Smart Card

PCMCIA/Smart Card slot pin is damaged.

Smart Card

PCMCIA/Smart Card slot assembly

Main Board

PCMCIA/Smart Card slot assembly

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.

Action in Sequence

Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.

DIMM

Main Board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Internal speakers make noise or emit no sound.

Audio driver

Speaker

Main Board

Speaker

Main Board

Action in Sequence

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

Action in Sequence

Keyboard (if control is from the keyboard)

Hard disk drive

Main Board

See “Hibernation Mode” on page 25.

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

Main Board

See “Standby Mode” on page 25.

LCD cover switch

Main Board

See “Hibernation Mode” on page 25.

Hard disk connection board

Hard disk drive

Main Board

See “Standby Mode” on page 25.

LCD cover switch

Main Board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main Board

Chapter 4 77

78

Power Management-Related Symptoms

Symptom / Error

System hangs intermittently.

Action in Sequence

See “Thermal and Fan Utility” on page 38.

Reconnect hard disk/CD-ROM drives.

Hard disk connection board

Main Board

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Serial or parallel port device problems.

Action in Sequence

Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn+F5, LCD/CRT/Both display switching

See “Running PQA Diagnostics Program” on page 39.

Main Board

See “Running PQA Diagnostics Program” on page 39

Main Board

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

Main Board

Ensure the “Serial Port” in the Devices Configuration” of BIOS

Setup Utility is set to Enabled.

Device driver

Device cable

Device

Main Board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.

Action in Sequence

Reconnect the keyboard cable.

Keyboard

Main Board

Reconnect touchpad cable.

Touchpad board

Main Board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.

modem board

Main Board

Action in Sequence

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 80.

Chapter 4

LAN-Related Symptoms

Symptom / Error

Internal LAN does not work correctly.

Action in Sequence

LAN board

Main Board

Wireless LAN-Related Symptoms

Symptom / Error Action in Sequence

Internal wireless LAN does not work correctly.

right or left antenna kits wireless LAN board

Main Board

Chapter 4 79

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the main board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 71):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

!

!

!

!

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

!

!

DIMM

CD-ROM/Floppy diskette drive Module

!

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

!

Main Board

!

LCD assembly

80 Chapter 4

Index of AFlash BIOS Error Message

Error Message

Hardware Error

VPD Checksum Error

BIOS Update Program Error

System Error

Without AC adapter

Battery Low

Action in Sequence

See “System Diagnostic Diskette” on page 39

Reboot the system and then restart with this diskette.

Turn off the power and restart the system.

Make sure this AFlash BIOS diskette for this model.

make sure to connect AC adapter make sure to install a highly charged battery, and reboot system.

Index of PQA Diagnostic Error Code, Message

16XXX

01XXX

02XXX

03XXX

Error Code

04XXX

05XXX

06XXX

07XXX

08XXX

09XXX

10XXX

11XXX

12XXX

Message

Backup battery error

CPU or main board error

Memory error

Keyboard error

Video error

Parallel Port error

Serial port or main board error

Diskette drive error

Hard disk error

CD-ROM error

Co-processor error

Pointing device error

Cache test error

Action in Sequence

Backup battery

Reload BIOS default setting.

Main Board

DIMM

Main Board

Reset Keyboard

Keyboard

Main Board

Main Board

Main Board

Main Board

Diskette drive

Main Board

Reload BIOS default setting

Hard disk

Main Board

Reset CD-ROM cable

CD-ROM drive

Main Board

Main Board

Reset Keyboard

Keyboard

Main Board

Main Board

Chapter 4 81

82 Chapter 4

Jumper and Connector Information

Top View

CN12 CN11 CN13CN17SW3 K6 CN18

CN9

CN8

CN6

CN5

CN4

CN10

CN3

CN7

CN2

CN1

CN15

CN22

CN 9

CN 10

CN 11

CN 12

CN 13

CN 15

CN 1

CN 2

CN 3

CN 4

CN 5

CN 6

CN 7

CN 8

DC-in port

External monitor port

LAN port

Modem port

RJ45 connector

Expansion port

LCD signal connector

2NT/speaker connector

USB daughter board connector

Inverter connector

LED connector

BlueTooth connector

Battery module connector

FAN connector

CN16 CN19 SW2

CN 17

K6

CN 18

CN 22

CN 24

CN 26

CN 25

CN 23

CN 21

CN 20

CN 19

CN 16

SW2

Modem board connector

Mini PCI socket

Touch PAD connector

Hard disk drive connector

Internal MIC connector

Line-in jack/external MIC jack

Speaker/Headphone-out jack

Smart Card connector

PCMCIA socket connector

Keyboard connector

IEEE 1394 port

EasyLink Combo Drive port

Power switch

CN24

CN26

CN25

CN23

CN21

CN20

Chapter 5

Chapter 5 83

SW3 Switch Settings

SW3-1

English KBD

Japan KBD

Europe KBD

ON

OFF

ON

SW3-6: Check password

SW3-6 = ON, Enable

SW3-6 = OFF, Disable

SW3-7: BIOS boot block erasable

SW3-7 = OFF, Disable

SW3-7 = ON, Enable

SW3-4, SW3-5, SW3-8: Reserve

ON

ON

OFF

SW3-2

ON

ON

ON

SW3-3

84 Chapter 5

Bottom View

CN29 CN26

CN29 - DIMM 1 socket CN26 - DIMM 2 socket

Chapter 5 85

86 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 350.

Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 87

88 Chapter 6

Memory

Picture

LCD

NS

No.

Partname Description Part No.

Memory SODIMM 64M NEC SODIMM 64M

W17064I8NC8622A(NEC

Memory SODIMM 64M

Winbond

SODIMM 64M

W9864CASA-

75(WINBON

Memory SODIMM 64M

PC100 PSC

Memory SODIMM 128M

NEC

SODIMM 64M

P464S3D24U1-11 PC10

SODIMM 128M

W17128IHNC86220(NE

Memory SDIMM 128M

Mitsubishi

Memory SODIMM 128M

Winbond

Memory SODIMM 128M

Siemens

SDIMM 128M

MH16S64AVS-7TA

SODIMM 128M

W9812CASA-75(WINBO

SODIMM 128

HYS64V16220GDL-8-C2

72.17064.C0N

72.09864.B0E

72.46424.00N

72.17128.00N

72.16S64.C0N

72.09812.B0E

72.64162.C0N

NS LCD Module 13.3” LG Assy LCD Module

13.3”LG TM350

6M.45H06.011

NS LCD 13.3” TFT LG.PHIL/

LP133X8-A2AC

LCD 13.3” LG.PHIL/

LP133X8-A2AC

56.0740F.021

11 Inverter Cable C.A Inverter Wire

15P(MAPI)

50.45H01.001

NS LCD Cable

NS LCD Panel

C.A LCD Coaxial(LG-

LP133X8)

50.45H05.001

LCD Panel LG133X8

Assy

60.45H04.011

Chapter 6 89

90

Picture

NS

No.

Partname

LCD Hinge Pack

Description Part No.

HING PACK FOR TM350 6K.45H01.001

NS LCD Bezel LCD Bezel Assy for

LG133X8

60.45H05.011

NS Inverter Board Sumdia Inverter 13” IV5090/T

REV.2A

19.21030.C21

NS LCD Module 13.3” TFT ADT Assy LCD Module 13.3”

ADT TM350

6M.45H05.001

10 LCD 13.3” XGA TFT ADT/

L133X2-3

LCD 13.3”XGA ADT/

L133X2-3

56.0749C.061

11 Inverter Cable C.A Inverter Wire

15P(MAPI)

50.45H01.001

12 LCD Cable C.A ADT133 LCD Coax

Cable(MAPI

50.45H02.001

Chapter 6

Picture

8

No.

Partname

LCD Panel

Description

LCD Panel Assy(MAPI)

Part No.

60.45H04.001

NS Hinge Pack HING PACK FOR TM350 6K.45H01.002

18 LCD Bezel LCD Bezel Assy(MAPI) 60.45H05.001

9 Inverter Board Ambit/

T62I174.00

Inverter T62I174.00

MAGPIE

19.21030.B01

HDD/ Hard Disk Drive

NS HDD Module 10G IBM Assy HDD Module 10G

IBM TM350

6M.45H03.031

6 HDD Case Assy HDD PLT TM330 60.40C15.001

7 HDD Connector CONN CTR ML 22P

HH98227-A2(HDD

20.80056.022

Chapter 6 91

92

Picture

4

No.

Partname

HDD 10G IBM/DJSA-210

Description

HDD 9.5MM 10G IBM/

DJSA-210

Part No.

56.02A75.041

5 HDD Bezel HDD Cover(MAPI) 42.45H04.001

NS HDD Module 5G IBM Assy HDD Module 5G

IBM TM350

6M.45H03.021

NS HDD 9.5MM 5G IBM/DJSA-

205

HDD 9.5MM 5G IBM/

DJSA-205

56.02017.021

6 HDD Case Assy HDD PLT TM330 60.40C15.001

7 HDD Connector CONN CTR ML 22P

HH98227-A2(HDD

20.80056.022

5 HDD Bezel HDD Cover(MAPI) 42.45H04.001

Chapter 6

Picture

Combo Module

NS

No.

Partname Description Part No.

DVD-FDD Combo Module

ADDO/DF2205

DVD Combo Bay FDD

ADDO/DF2205

90.40C28.009

NS FDD 1.44M Mitsumi/D353F3-

Z

FDD 1.44M MIT/D353F3-

Z TM340

56.01049.001

NS DVD-ROM 6X MKE/SR-8174 DVD 6X MKE/SR-8174

ADDON TM340

56.22001.001

Microphone

NS Microphone w/Rubber Assy Microphone w/ rubber TM350

6M.45H01.001

Heatsink

NS CDROM-FDD Combo

Module TEAC

CD-ROM/FDD Combo

TEAC/CF2405

90.40C28.019

NS CPU Heatsink w/Fan Heatpipe Module

Assy(MAPI)

60.45H16.001

Speaker

NS Speaker 35X16X4.3

Speaker 35X16X4.3 ZK-

351601Q

23.40031.071

Chapter 6 93

Picture

Video Capture Kit

NS

No.

Partname Description Part No.

USB Video Capture Kit (V6+) USB Video Capture Kit

(V6+)

91.16848.503

Keyboard

21 Keyboard 84key US Darfon KB DEF US 84 99.N1282.001

Pointing Device

NS TouchPad Module ASSY T/P Module (MAPI) 60.45H06.011

Cables

NS Modem Cable C.A MDC MAGPIE 50.45H04.001

NS Power Cord 125V 3PIN Cord 125V UL 3P

K01081B1183WP

27.01618.051

Main board

NS

NS

I/O Port Cable 100/25+9PIN C.A 100/25+9P 217MM

IO B-NOTE

50.42F10.001

Main board/MAGPIE PIII

650MHZ

Main board/MAGPIE PIII

700MHZ

MAGPIE TM350TE

MNBOARD RPIII650

MAGPIE TM351TEV

PIII700 M/B

55.45H01.001

55.45H01.011

94 Chapter 6

Picture

NS

No.

Partname

PCMCIA/Smart Card Slot

Description

CONN Cardbus&PCMCIA

SKT 52539

Part No.

21.H0027.001

NS EMI Plate Base EMI Plate (MAPI) 40.45H05.001

Boards

NS Modem 56K Ambit/

U98M005.01

Modem MDC Ambit/

U98M005.01

54.09011.301

NS USB/PS2 Board MAGPIE TM350 USB &

PS2 Board

55.45H02.011

NS LAN Board 10/100M Ambit/

82559

LAN Card 10/100M Ambit/

82559

54.03093.001

Adapter

Battery

NS Adapter 60W 3PIN LITEON/

PA-1600-02AE

Adapter 60W 3PIN DELTA/

ADP-60DB

ADT 3P PA-1600-02AE

W/ACER LOG

ADT 60W 90-264V ADP-

60DB BB 3P

25.10068.091

25.10064.111

NS RTC Battery LI 3V BTY LI 3V CR1220

36MAH

23.20004.091

Chapter 6 95

Picture

20

No.

Partname

Battery LI-ON Sanyo

Description

Battery Module(MAPI)

Part No.

60.45H03.001

Case/Cover/Bracket Assembly

NS I/O Bracket I/O Bracket ASSY 60.45H23.001

26 Audio Cover Audio Cover Assy(MAPI) 60.45H08.001

NS Hinge Cap Pack HING Pack Cap for

TM350

6K.45H02.001

24 CPU EMI Plate CPU EMI Plate(MAPI) 34.35H01.001

27 Middle Cover Middle Cover Assy(MAPI) 60.45H10.001

NS LED Board w/ Cable LED Assy(MAPI) 60.45H07.001

96 Chapter 6

Picture

1

No.

Partname

Upper Case w/ speaker, touchpad, MIC

Description Part No.

Upper Case Assy(MAPI) 60.45H12.001

3 Lower Case Lower Case Assy(MAPI) 60.45H11.001

NS Memory Cover DIMM Cover Assy 60.45H13.001

Miscellaneous

19

25

Acer Logo

PCMCIA Dummy Card

LBL ABS TM600/Acer

Card Dummy PCMCIA

PA+ABS TM330

40.42F09.001

42.40C20.001

NS

NS

15

Power Button

Foot Rubber

LCD Cushion

Power Knob Assy(MAPI) 60.45H09.001

Rubber Foot 47.42F01.001

LCD Cushion 47.40C01.001

16

17

LCD Screw Mylar

LCD Screw Rubber

LCD Screw Mylar (MAPI) 40.45H08.001

LCD Screw Rubber (H=3)

MAPI

47.45H01.001

Chapter 6 97

Picture

NS

No.

Partname

Video Capture Kit Rubber

Description

Rubber Camera TM340

Part No.

47.40F07.002

NS

NS

Name Plate

Smart Card

Name Plate, TM350(For

350TE)

40.40F04.121

Smart Card, TM350,

85.6*54MM

42.45H17.001

Wireless Communication Device

NS Wireless 802.11 Antenna Left Antenna 802.11

25.90013.011

NS Wireless 802.11 Antenna

Right

Antenna

Intel_802_Antenna_R

25.90013.021

NS Wireless 802.11 module Module 802.11 MAGPIE 25.H0002.001

Screws

98

NS

NS

NS

CPU EMI Plate, LCD,

Inverter, Lower Case, Upper

Case Screw

I/O Port Bracket Screw

Modem Board, USB Board,

Battery Connector, PCMCIA

Slot, Mainboard, Spk,

TouchPad Bracket Screw

M2X4 (Screw Head

High=0.3)MAPI

SCRW HEX NUT W/

Washer #4 NI BT

Screw M2X4 (Head 0.3)

NYLOK

86.9A332.4R0

34.00015.211

86.00A23.320

Chapter 6

Picture

NS

NS

NS

NS

NS

No.

NS

NS

Partname

CPU EMI Plate, LCD Hinge,

KB, Lower Case Screw

HDD Case Screw

LCD Hinge, LCD Cable

Screw

LCD Bezel Screw

HDD Cover Screw

Heatsink Screw

LED Board Screw

Description

Screw M2.5X6

Screw M3*4L W/F NI

SRW M2.5*8L B/ZN

NYLOK 700

Screw M2.5*4L NI

HDD Screw M2X7

M2X4 (Big Head) MAPI

Screw Tapping 2X2.5

Part No.

86.9A353.6R0

86.5A524.4R0

86.9A353.8R0

86.9A553.4R0

86.00A10.120

86.3A352.4R0

86.45H01.001

Chapter 6 99

100 Chapter 6

Appendix A

Model Definition and Configuration

TravelMate 350 Model Number Definitions

Model

350TE

350TEV

352TE

352TEV

LCD

13.3” TFT

13.3” TFT

13.3” TFT

13.3” TFT

CPU

P-III 650

P-III 650

P-III 700

P-III 700

Memory

64 MB

64 MB

128 MB

128MB

Hard Disk

Drive

6 GB

6 GB

12 GB

12 GB

CD/DVD-

ROM

24x ext.

6x DVD

24x ext.

6x DVD

Floppy Disk

Drive

External

External

External

External

Battery

Li-Ion

Li-Ion

Li-Ion

Li-Ion

Appendix A 101

102 Appendix A

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows 98, Windows 2000 , Windows NT and Windows ME environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate 350 Compatibility

Test Report released by the Acer Mobile System Testing Department.

Appendix B 103

Microsoft Windows 98 Environment Test

Item

Processor

Memory

LCD

Floppy Disk Drive

Hard Disk Drive

CD-ROM

DVD-ROM

Battery

Adapter

Network Adapters

LAN

Ethernet/10baseT/100baseT

LAN

Token Ring

Multi-Function Card

CardBus

Other

Modem Adapter

Modem (up to 28.8K)

Modem (up to 33.6)

Specifications

Intel PIII 650MHz

Intel PIII 700MHz

Intel PIII 750MHz

64MB SDRAM

128MB SDRAM

13.3 TFT LCD LG

13.3 TFT LCD ADT

Mitsumi 3.5” FDD (support 3 mode)

IBM 5GB

IBM 10GB

IBM 20GB

24X CD ROM Drive

6X DVD ROM Drive

Sanyo Li-Ion Battery

Lite- On

3Com Etherlink III

3Com 10/100 16 bits Fast Etherlink

D-link Ethernet

Xircom Credit Card Ethernet Adapter

Xircom CreditCard Ethernet Adapter IIps

Xircom CreditCard Ethernet Adapter 10/100

Madge Smart 16/4 RingNode MK2@

3Com TokenLink III 16/4

IBM Turbo 16/4 TokenRing PC Card

3Com Ethernet III LAN+33.6 Modem Global PC Card Combo

3Com 10/100 Fast EtherLink LAN+56K

D-Link Winconnect 33.6 LAN/Fax modem combo

Xircom CreditCard Ethernet 10/100 + Modem 56

Xircom Credit Card Ethernet + Modem 33.6

3Com Fast EtherLink XL CardBus

3Com 10/100 LAN CardBus

Intel EtherExpress PRO/100 Mobile Adapter

TDK CardBus Ethernet 10/100 Base TX

D-Link Fast Ethernet Cardbus 10/100mbps

IBM 10/100 EtherJet Cardbus Adapter (32-bit)

Xircom Cardbus Ethernet 10/100

Intel Built-in LAN

JetEye Wireless Infrared Connection (Internet function by IR)

Xircom Pocket Internet III

TDK V34 28.8/14.4 Data Fax PCMCIA

Megahertz 33.6 PC Card Modem

Hayes Optima 336 V34+Fax for PCMCIA W/EZjack

IBM PCMCIA Data /Fax Modem International 33.6/14.4

104 Appendix B

ISDN

I/O Peripheral

I/O Display

Item

Modem (up to 56K )

I/O - Keyboard

I/O - Mouse

I/O - Projector

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

Specifications

Pretec Modem 56K

ActionTec DataLink 56Kbps Fax/Modem

TDK V.90/K56Kflex Data/Fax Modem

Xircom CREDITCARD MODEM 56

USR Megahertz 56K modem

IBM 56K Double Jack Modem

USR Megahertz ISDN 128K

IBM ISDN Internet PC Card

IBM G72

IBM 9514-B04 TFT Monitor

IBM P70

Acer AcerView 98i

Compaq Color Monitor V70

NEC 20” Color Monitor

NANAO Flex Scan E35F

IBM 104key Keyboard Black

Chicony Keyboard (USB)

IBM Numeric Keypad III

Compaq, Compaq Keyboard

IBM, US English KBD (PS/AT Style)

Microsoft Natural KBD USB

IBM 104key Keyboard Black

IBM 5576-B01 Windows Keyboard (JP)

Acer 101 keyboard

IBM PS Style Mouse (Black)

Logitech USB Wheel Mouse

Acer Aspire USB mouse (USB)

Fu Hwa USB mouse

IBM PS/2 Mini Mouse II

Logitech PS Style Mouse

Microsoft Inteli Mouse USB

Microsoft Serial mouse

Mitsubishi LVP-X100A

IBM Network Printer 17

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

EPSON, EPSON Color Imaging

CANON, CANON LASER SHOT B406GII

HP DeskJet 880C printer (USB)

HP DeskJet 890C

HP LaserJet 6MP

CANON USB Printer

Logitech PageScan Color

HP ScanJet 3300C Color Scanner (USB)

HP DeskJet 970Cxi

Acer AcerScan Prisa 620s

Appendix B 105

I/O - USB

Item

I/O - USB Modem

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - CDROM

PCMCIA - ATA

PCMCIA - Other

PCMCIA

USB Device

Specifications

Sanwa USB HUB (self-power)

USB, USB HUB 4 PORTS TI-CHIPS

USB, USB HUB 4 PORT - ATMEL

EIZO I. Station USB HUB

ELECOM USB HUB 4-port

Best Data USB 56K V.90 Modem Speakerphone

BLASTER USB BLASTER Modem 56K V.90

JS USB Digital Speaker

AIWA MultiMedia Digital Speaker System (USB)

USB Rockfire Avant Garde Flightstick

Microsoft SIDEWINDER Precision PRO (USB)

Intel Create and Share Camera Pack

Intel Digital Camera

Kodak DVC 300 (Digital-Video-Camera)

Kodak USB-Base Camera

IBM, IBM PS Camera

Adaptec 1480A slim SCSI CB

Adaptec SlimSCSI APA-1460AB

NewMedia BUS Toaster PCMCIA to SCSI

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)

Panasonic 4x Portable CD-ROM Sound Player

Panasonic 20x Portable CD-ROM Player

Sundisk ATA 15MB

VIPER 170E

IBM Travel Kit 340MB microdrive

I.O Data HardDisk PC Card

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture

PC card DVBK-CW200

Nokia Cellular Data Suite 1.2 (support IR) w/ 6150

Nokia Card Phone

Nokia Cellular Data Card (PCMCIA) w/ 8110 or 6150

Motorola, Digital Cellular Fax and Data Modem CELLect 3 GSM/

DCS1800 w/ cd928+

Ericsson, Mobile Office DC23 w/ PH388

Ericsson Mobile Office D127 w/ GF768

106 Appendix B

Microsoft Windows 2000 Environment Test

Item

Processor

Memory

LCD

Floppy Disk Drive

Hard Disk Drive

CD-ROM

DVD-ROM

Battery

Adapter

Network Adapters

LAN

Ethernet/10baseT/100baseT

LAN

Token Ring

Multi-Function Card

CardBus

Other

Modem Adapter

Modem (up to 28.8K)

Modem (up to 33.6)

Specifications

Intel PIII 650MHz

Intel PIII 700MHz

Intel PIII 750MHz

64MB SDRAM

128MB SDRAM

13.3 TFT LCD LG

13.3 TFT LCD ADT

Mitsumi 3.5” FDD (support 3 mode)

IBM 5GB

IBM 10GB

IBM 20GB

24X CD ROM Drive

6X DVD ROM Drive

Sanyo Li-Ion Battery

Lite- On

3Com Etherlink III

3Com 10/100 16 bits Fast Etherlink

D-link Ethernet

Xircom Credit Card Ethernet Adapter

Xircom CreditCard Ethernet Adapter IIps

Xircom CreditCard Ethernet Adapter 10/100

Madge Smart 16/4 RingNode MK2@

3Com TokenLink III 16/4

IBM Turbo 16/4 TokenRing PC Card

3Com Ethernet III LAN+33.6 Modem Global PC Card Combo

3Com 10/100 Fast EtherLink LAN+56K

D-Link Winconnect 33.6 LAN/Fax modem combo

Xircom CreditCard Ethernet 10/100 + Modem 56

Xircom Credit Card Ethernet + Modem 33.6

3Com Fast EtherLink XL CardBus

3Com 10/100 LAN CardBus

Intel EtherExpress PRO/100 Mobile Adapter

TDK CardBus Ethernet 10/100 Base TX

D-Link Fast Ethernet Cardbus 10/100mbps

IBM 10/100 EtherJet Cardbus Adapter (32-bit)

Xircom Cardbus Ethernet 10/100

Intel Built-in LAN

Jeteye Wireless Infrared Connection (Internet function by IR)

Xircom Pocket Internet III

TDK V34 28.8/14.4 Data Fax PCMCIA

Megahertz 33.6 PC Card Modem

Hayes Optima 336 V34+Fax for PCMCIA W/EZjack

IBM PCMCIA Data /Fax Modem International 33.6/14.4

Appendix B 107

Item

Modem (up to 56K )

ISDN

I/O Peripheral

I/O Display

I/O - Keyboard

I/O - Mouse

I/O - Projector

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

I/O - USB

Specifications

Pretec Modem 56K

ActionTec DataLink 56Kbps Fax/Modem

TDK V.90/K56Kflex Data/Fax Modem

Xircom CREDITCARD MODEM 56

USR Megahertz 56K modem

IBM 56K Double Jack Modem

USR Megahertz ISDN 128K

IBM ISDN Internet PC Card

IBM G72

IBM 9514-B04 TFT Monitor

IBM P70

Acer AcerView 98i

Compaq Color Monitor V70

NEC 20” Color Monitor

NANAO Flex Scan E35F

IBM 104key Keyboard Black

Chicony Keyboard (USB)

IBM Numeric Keypad III

Compaq, Compaq Keyboard

IBM, US English KBD (PS/AT Style)

Microsoft Natural KBD USB

IBM 104key Keyboard Black

IBM 5576-B01 Windows Keyboard (JP)

Acer 101 keyboard

IBM PS Style Mouse (Black)

Logitech USB Wheel Mouse

Acer Aspire USB mouse (USB)

Fu Hwa USB mouse

IBM PS/2 Mini Mouse II

Logitech PS Style Mouse

Microsoft Inteli Mouse USB

Microsoft Serial mouse

Mitsubishi LVP-X100A

IBM Network Printer 17

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

EPSON, EPSON Color Imaging

CANON, CANON LASER SHOT B406GII

HP DeskJet 880C printer (USB)

HP DeskJet 890C

HP LaserJet 6MP

CANON USB Printer

Logitech PageScan Color

HP ScanJet 3300C Color Scanner (USB)

HP DeskJet 970Cxi

Acer AcerScan Prisa 620s

Sanwa USB HUB (self-power)

USB, USB HUB 4 PORTS TI-CHIPS

USB, USB HUB 4 PORT - ATMEL

EIZO I. Station USB HUB

ELECOM USB HUB 4-port

108 Appendix B

Item

I/O - USB Modem

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - CDROM

PCMCIA - ATA

PCMCIA - Other

PCMCIA

USB Device

Specifications

Best Data USB 56K V.90 Modem Speakerphone

BLASTER USB BLASTER Modem 56K V.90

JS USB Digital Speaker

AIWA MultiMedia Digital Speaker System (USB)

USB Rockfire Avant Garde Flightstick

Microsoft SIDEWINDER Precision PRO (USB)

Intel Create and Share Camera Pack

Intel Digital Camera

Kodak DVC 300 (Digital-Video-Camera)

Kodak USB-Base Camera

IBM, IBM PS Camera

Adaptec 1480A slim SCSI CB

Adaptec SlimSCSI APA-1460AB

NewMedia BUS Toaster PCMCIA to SCSI

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)

Panasonic 4x Portable CD-ROM Sound Player

Panasonic 20x Portable CD-ROM Player

Sundisk ATA 15MB

VIPER 170E

IBM Travel Kit 340MB microdrive

I.O Data HardDisk PC Card

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture

PC card DVBK-CW200

Nokia Cellular Data Suite 1.2 (support IR) w/ 6150

Nokia Card Phone

Nokia Cellular Data Card (PCMCIA) w/ 8110 or 6150

Motorola, Digital Cellular Fax and Data Modem CELLect 3 GSM/

DCS1800 w/ cd928+

Ericsson, Mobile Office DC23 w/ PH388

Ericsson Mobile Office D127 w/ GF768

Appendix B 109

Windows Millenium Environment Test

Item

Processor

Memory

LCD

Floppy Disk Drive

Hard Disk Drive

CD-ROM

DVD-ROM

Battery

Adapter

Network Adapters

LAN

Ethernet/10baseT/100baseT

LAN

Token Ring

Multi-Function Card

CardBus

Modem Adapter

Modem (up to 28.8K)

Modem (up to 33.6)

Modem (up to 56K )

Specifications

Intel PIII 650MHz

Intel PIII 700MHz

Intel PIII 750MHz

64MB SDRAM

128MB SDRAM

13.3 TFT LCD LG

13.3 TFT LCD ADT

Mitsumi 3.5” FDD (support 3 mode)

IBM 5GB

IBM 10GB

IBM 20GB

24X CD ROM Drive

6X DVD ROM Drive

Sanyo Li-Ion Battery

Lite- On

3Com Etherlink III

D-link Ethernet

Xircom Credit Card Ethernet Adapter

Xircom CreditCard Ethernet Adapter 10/100

Madge Smart 16/4 RingNode MK2@

3Com TokenLink III 16/4

IBM Turbo 16/4 TokenRing PC Card

3Com Ethernet III LAN+33.6 Modem Global PC Card Combo

3Com 10/100 Fast EtherLink LAN+56K

D-Link Winconnect 33.6 LAN/Fax modem combo

Xircom CreditCard Ethernet 10/100 + Modem 56

Xircom Credit Card Ethernet + Modem 33.6

3Com Fast EtherLink XL CardBus

3Com 10/100 LAN CardBus

Intel EtherExpress PRO/100 Mobile Adapter

TDK CardBus Ethernet 10/100 Base TX

D-Link Fast Ethernet Cardbus 10/100mbps

IBM 10/100 EtherJet Cardbus Adapter (32-bit)

Xircom Cardbus Ethernet 10/100

Intel Built-in LAN

TDK V34 28.8/14.4 Data Fax PCMCIA

Megahertz 33.6 PC Card Modem

Hayes Optima 336 V34+Fax for PCMCIA W/EZjack

IBM PCMCIA Data /Fax Modem International 33.6/14.4

Pretec Modem 56K

ActionTec DataLink 56Kbps Fax/Modem

TDK V.90/K56Kflex Data/Fax Modem

Xircom CREDITCARD MODEM 56

USR Megahertz 56K modem

IBM 56K Double Jack Modem

110 Appendix B

ISDN

I/O Peripheral

I/O Display

Item

I/O - Keyboard

I/O - Mouse

I/O - Projector

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

I/O - USB

USR Megahertz ISDN 128K

IBM ISDN Internet PC Card

Specifications

IBM G72

IBM 9514-B04 TFT Monitor

IBM P70

Acer AcerView 98i

Compaq Color Monitor V70

NEC 20” Color Monitor

NANAO Flex Scan E35F

IBM 104key Keyboard Black

Chicony Keyboard (USB)

IBM Numeric Keypad III

Compaq, Compaq Keyboard

IBM, US English KBD (PS/AT Style)

Microsoft Natural KBD USB

IBM 104key Keyboard Black

IBM 5576-B01 Windows Keyboard (JP)

Acer 101 keyboard

IBM PS Style Mouse (Black)

Logitech USB Wheel Mouse

Acer Aspire USB mouse (USB)

Fu Hwa USB mouse

IBM PS/2 Mini Mouse II

Logitech PS Style Mouse

Microsoft Inteli Mouse USB

IBM ThinkPad Mobile Mouse

IBM Numeric KeyPad III

Microsoft Intelli Mouse Explorer

Logitech MouseMan Wheel USB Comb for DOSV &iMAC

Microsoft Serial mouse

Mitsubishi LVP-X100A

IBM Network Printer 17

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

EPSON, EPSON Color Imaging

CANON, CANON LASER SHOT B406GII

HP DeskJet 880C printer (USB)

HP DeskJet 890C

HP LaserJet 6MP

CANON USB Printer

Logitech PageScan Color

HP ScanJet 3300C Color Scanner (USB)

HP DeskJet 970Cxi

Acer AcerScan Prisa 620s

Sanwa USB HUB (self-power)

USB, USB HUB 4 PORTS TI-CHIPS

EIZO I. Station USB HUB

Panasonic USB Speaker

3Com USB Network Interface

Iomega USB ZIP250

ELECOM USB HUB 4-port

Appendix B 111

Item

I/O - USB Modem

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - CDROM

PCMCIA - ATA

PCMCIA - Other

Specifications

Best Data USB 56K V.90 Modem Speakerphone

BLASTER USB BLASTER Modem 56K V.90

JS USB Digital Speaker

AIWA MultiMedia Digital Speaker System (USB)

USB Rockfire Avant Garde Flightstick

Microsoft SIDEWINDER Precision PRO (USB)

Intel Create and Share Camera Pack

Kodak DVC 300 (Digital-Video-Camera)

IBM, IBM PS Camera

Adaptec 1480A slim SCSI CB

Adaptec SlimSCSI APA-1460AB

NewMedia BUS Toaster PCMCIA to SCSI

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)

Panasonic 4x Portable CD-ROM Sound Player

Panasonic 20x Portable CD-ROM Player

Sundisk ATA 15MB

VIPER 170E

IBM Travel Kit 340MB microdrive

I.O Data HardDisk PC Card

IBM 340MB MicroDrive + PC Card Adapter

SONY Memory Stick (64MB) + PC Card Adapter

EPSON Flash Packer 6MB

IBM Portable Drive Bay

IEEE1394 interface PCMCIA Card

Lacie, LACIE IEEE1394 (Fire Wire) Hard Drive

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture

PC card DVBK-CW200

112 Appendix B

Microsoft Windows NT Environment Test

Item

Processor

Memory

LCD

Floppy Disk Drive

Hard Disk Drive

CD-ROM

DVD-ROM

Battery

Adapter

Network Adapters

LAN

Ethernet/10baseT/100baseT

LAN

Token Ring

Multi-Function Card

CardBus

Other

Modem Adapter

Modem (up to 28.8K)

Modem (up to 33.6)

Specifications

Intel PIII 650MHz

Intel PIII 700MHz

Intel PIII 750MHz

64MB SDRAM

128MB SDRAM

13.3 TFT LCD LG

13.3 TFT LCD ADT

Mitsumi 3.5” FDD (support 3 mode)

IBM 5GB

IBM 10GB

IBM 20GB

24X CD ROM Drive

6X DVD ROM Drive

Sanyo Li-Ion Battery

Lite- On

3Com Etherlink III

3Com 10/100 16 bits Fast Etherlink

D-link Ethernet

Xircom Credit Card Ethernet Adapter

Xircom CreditCard Ethernet Adapter IIps

Xircom CreditCard Ethernet Adapter 10/100

Madge Smart 16/4 RingNode MK2@

3Com TokenLink III 16/4

IBM Turbo 16/4 TokenRing PC Card

3Com Ethernet III LAN+33.6 Modem Global PC Card Combo

3Com 10/100 Fast EtherLink LAN+56K

D-Link Winconnect 33.6 LAN/Fax modem combo

Xircom CreditCard Ethernet 10/100 + Modem 56

Xircom Credit Card Ethernet + Modem 33.6

3Com Fast EtherLink XL CardBus

3Com 10/100 LAN CardBus

Intel EtherExpress PRO/100 Mobile Adapter

TDK CardBus Ethernet 10/100 Base TX

D-Link Fast Ethernet Cardbus 10/100mbps

IBM 10/100 EtherJet Cardbus Adapter (32-bit)

Xircom Cardbus Ethernet 10/100

Intel Built-in LAN

Jeteye Wireless Infrared Connection (Internet function by IR)

Xircom Pocket Internet III

TDK V34 28.8/14.4 Data Fax PCMCIA

Megahertz 33.6 PC Card Modem

Hayes Optima 336 V34+Fax for PCMCIA W/EZjack

IBM PCMCIA Data /Fax Modem International 33.6/14.4

Appendix B 113

Item

Modem (up to 56K )

ISDN

I/O Peripheral

I/O Display

I/O - Keyboard

I/O - Mouse

I/O - Projector

I/O - Parallel (Printer)

I/O - Parallel (Scanner)

I/O - USB

Pretec Modem 56K

ActionTec DataLink 56Kbps Fax/Modem

TDK V.90/K56Kflex Data/Fax Modem

Xircom CREDITCARD MODEM 56

USR Megahertz 56K modem

IBM 56K Double Jack Modem

USR Megahertz ISDN 128K

Specifications

IBM G72

IBM 9514-B04 TFT Monitor

IBM P70

Acer AcerView 98i

Compaq Color Monitor V70

NEC 20” Color Monitor

NANAO Flex Scan E35F

IBM 104key Keyboard Black

Chicony Keyboard (USB)

IBM Numeric Keypad III

Compaq, Compaq Keyboard

IBM, US English KBD (PS/AT Style

Microsoft Natural KBD USB

IBM 104key Keyboard Black

IBM 5576-B01 Windows Keyboard (JP)

Acer 101 keyboard

IBM PS Style Mouse (Black)

Logitech USB Wheel Mouse

Acer Aspire USB mouse (USB)

Fu Hwa USB mouse

IBM PS/2 Mini Mouse II

Logitech PS Style Mouse

Microsoft Inteli Mouse USB

Microsoft Serial mouse

Mitsubishi LVP-X100A

IBM Network Printer 17

CANON Color Bubble Jet BJC600

EPSON Stylus Color 740

EPSON, EPSON Color Imaging

CANON, CANON LASER SHOT B406GII

HP DeskJet 880C printer (USB)

HP DeskJet 890C

HP LaserJet 6MP

CANON USB Printer

Logitech PageScan Color

HP ScanJet 3300C Color Scanner (USB)

HP DeskJet 970Cxi

Acer AcerScan Prisa 620s

Sanwa USB HUB (self-power)

USB, USB HUB 4 PORTS TI-CHIPS

USB, USB HUB 4 PORT - ATMEL

EIZO I. Station USB HUB

ELECOM USB HUB 4-port

114 Appendix B

Item

I/O - USB Modem

I/O - USB (Speaker)

I/O - USB (Joystick)

I/O - USB Camera

I/O Adapter

PCMCIA - SCSI

PCMCIA - CDROM

PCMCIA - ATA

PCMCIA - Other

PCMCIA

USB Device

Specifications

Best Data USB 56K V.90 Modem Speakerphone

BLASTER USB BLASTER Modem 56K V.90

JS USB Digital Speaker

AIWA MultiMedia Digital Speaker System (USB)

USB Rockfire Avant Garde Flightstick

Microsoft SIDEWINDER Precision PRO (USB)

Intel Create and Share Camera Pack

Intel Digital Camera

Kodak DVC 300 (Digital-Video-Camera)

Kodak USB-Base Camera

IBM, IBM PS Camera

Adaptec 1480A slim SCSI CB

Adaptec SlimSCSI APA-1460AB

NewMedia BUS Toaster PCMCIA to SCSI

IBM Portable 20x Speed CD-ROM Drive w/ SOUND (JP)

Panasonic 4x Portable CD-ROM Sound Player

Panasonic 20x Portable CD-ROM Player

Sundisk ATA 15MB

VIPER 170E

IBM Travel Kit 340MB microdrive

I.O Data HardDisk PC Card

Sony - DCR TRV - 10/ACCKIT M90 (1394 Camera) with Video Capture

PC card DVBK-CW200

Nokia Cellular Data Suite 1.2 (support IR) w/ 6150

Nokia Card Phone

Nokia Cellular Data Card (PCMCIA) w/ 8110 or 6150

Motorola, Digital Cellular Fax and Data Modem CELLect 3 GSM/

DCS1800 w/ cd928+

Ericsson, Mobile Office DC23 w/ PH388

Ericsson Mobile Office D127 w/ GF768

Appendix B 115

116 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

!

!

Service guides for all models

User's manuals

!

!

!

!

Training materials

Main manuals

Bios updates

Software utilities

!

!

!

!

Schematics

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

The service repair section provides you with downloadable information on:

!

Troubleshooting guides

!

!

Tooling box information

Repair instructions for specific models

!

!

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

!

Detailed information on Acer's International Traveler's Warranty (ITW)

!

!

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 117

118 Appendix C

Index

A

B

AC Adapter 23

AFLASH Utility 37

Audio 21

Auxiliary Input Device Check 70

Battery 22

Battery Pack

Removing 47

battery pack

charging indicator 10

BIOS 17, 29

BIOS Setup Utility 29

BIOS Utility 29–36

Navigating 29

Block Diagram 3

Board Layout 4

Bottom View 5

Top View 4

Boot Display 32

Boot Drive Sequence 32

brightness

hotkeys 13

C

caps lock 11

on indicator 10, 26

Changing a Password 36

Check Procedures 70

Battery 71

Diskette Drive 70

External CD-ROM Drive 70

Keyboard 70

Memory 71

Power Adapter 71

Power System Checkout 71

Touchpad 72

Combo Drive

CD-ROM/ Floppy Drive 19

DVD-ROM/Floppy Diskette 20

computer

on indicator 10

performance 1

D

Wireless Communication indicator 10

CPU Serial Number 34

Daughter and I/O board

removing 62

DC-AC LCD Inverter 23

Diagnostics

PQA 39

Disassembly Procedure Flowchart 45

Diskette

System Diagnostics 39

System Utility 38

display

hotkeys 13

DMA Channel Assignment 27

DVD-ROM and Floppy disk drive

removing 49

E

EMI Plate

removing 61

Environmental Requirements 25

Error Messages 74

Error Symptoms 76

Indicator 76

LCD 76

Memory 77

PCMCIA 77

Power 76

Power Management 77

Speaker 77

Error Symptom-to-Spare Part Index 73

ESD 24

Euro 13, 14

Extended Memory

removing 51

External Diskette Drive Check 70

F

Fan Utility 38

Fast Boot 32

Features

Display 2

Index 119

Flash Utility 37

FRU (Field Replaceable Unit) List 87

H

Hard disk drive

disassembling 48 removing 48

Hard Disk Password 34

Hardware Specifications and Configurations 17

HDD Interface 19

Heatsink

removing 62

Hinge Cap

removing 52

Hotkey Beep 32

hotkeys 13

I

I/O Address Map 26

I/O Ports 26

indicator lights 10

Indicators 10

Intermittent Problems 80

Inverter Board

removing 54

IrDA Port 22

IRQ Assignment Map 27

J

K

Jumper and Connector

Bottom View 85

Top View 83

Jumper and Connector Information 83

Keyboard 11, 22

removing 53

keyboard

embedded numeric keypad 12

hotkeys 13

lock keys 11

Windows keys 12

Keyboard Device Check 70

Keyboard Switch Settings 84

L

LAN Board

removing 57

LAN Interface 18

LCD 23

disassembly 52

LED Board

removing 53

LEDs 10

Loading Default Settings 36

Lower Case

removing 61

M

N

Machine Disassembly and Replacement 43

Main board

removing 61

Main Board Data Utility 38

Main board Major Chips 17

Mechanical Specifications 26

media access

on indicator 10

Memory 18

Memory Address Map 26

Memory Check 71

Memory Combinations 18

Microsoft Windows NT Environment Test 113

Middle Cover

removing 52

Model Definition and Configuration 99

Modem Board

removing 60

Modem Interface 19

num lock 11

on indicator 10

numeric keypad

embedded 12 num lock 12

O

Onboard Devices Configuration 33

Online Support Information 117

OVP 24

P

Panel 6

Panel ID Utility 38

parallel port

settings in BIOS Utility 33

PCMCIA Port 22

PCMCIA Slot

120 Index

R

removing 63

POST 73

Power Management

Display Standby Mode 25

Hard Disk Standby Mode 25

Hibernation Mode 25

Standby Mode 25

Power System Check 71

Battery Pack 71

Power Adapter 71

Power System Checkout 71

Power-on Password 34

PQA 39 diagnostics 39

PQA Diagnostics Program 39

Processor 17

Removing a Password 35

RMA 87

S

scroll lock 11

Second Level Cache 17

Serial Port

settings in BIOS Utility 33

Setup Password 34

Speaker

removing 59

speakers

hotkey 13

Standby mode

status indicator 10, 26

Startup Configuration 31

status indicators 10

System

Diagnostic Diskette 39

Utility Diskette 38

System Check Procedures 70

System Information 30

System Security 34

System Settings

Basic 31

System Specifications 1

Features 1

System Upgrade

Base Unit to Bluetooth Unit 64

Base Unit to Wireless LAN Unit 65

Wireless LAN to Wireless LAN and Bluetooth

Combo Unit 66

System Upgrade Procedure 64

System Utilities 29

T

Test Compatible Components 103

Thermal Utility 38

Touchpad

removing 59

touchpad 15

hotkey 13

using 15–16

Touchpad Check 72

Troubleshooting 69

U

Undetermined Problems 80

Upper Case

removing 58

USB Port 22

utility

BIOS 29–36

UUID 38

V

W

Video 21

Video Capture Kit

removing 50

Video Memory 21

Video Resolutions Mode 21

view

bottom 9

front 7 left 7

rear 8

right 7

Windows 2000 Environment Test 107

Windows 98 Environment Test 104

Windows keys 12

Windows Millenium Environment Test 110

Wireless LAN Interface 18

Index 121

122 Index

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Key Features

  • Netbook Black
  • Intel Atom® 1.66 GHz
  • 25.6 cm (10.1") 1024 x 600 pixels LED backlight 5:3
  • 1 GB DDR2-SDRAM 1 x 1 GB
  • 250 GB
  • Ethernet LAN 10,100 Mbit/s
  • Lithium-Ion (Li-Ion) 8 h
  • Windows 7 Home Premium

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