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Acer TravelMate C300 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
SERVICE CD PART NO.: VD.T28V1.001
PRINTED IN TAIWAN
II
Revision History
Please refer to the table below for the updates made on TravelMate C300 service guide.
Date
2003/10/28
2003/11/17
2003/12/18
2003/12/24
2004/01/09
2004/03/12
2004/03/17
2004/04/27
Chapter 1
Chapter 4
Chapter 3
Chapter
Chapter 3
Chapter 6
Chapter 2
Chapter 1
Chapter 2
Updates
Delete introduction to front panel on page 8.
Add POST codes p. 54 and p. 64 Add hinge caps disassembling and reassembling SOP p.56 Add a note
Revise spare part description. LCD bezel and LCD panel are without wireless antenna.
p.40 Revise BIOS Advanced menu display and settings.
p.25 Correct card reader spec.
p.38 Correct VGA memory size displaying on BIOS screen. p.39 Add a note on VGA memory size
Copyright
Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES
NOTE
WARNING
CAUTION
IMPORTANT
Denotes actual messages that appear on screen.
Gives bits and pieces of additional information related to the current topic.
Alerts you to any damage that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems.
Reminds you to do specific actions relevant to the accomplishment of procedures.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 2 System Utilities 35
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 3 Machine Disassembly and Replacement 47
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the HDD Module/Optical Module/Wireless LAN Card/
Keyboard and LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Assemble the Hinge Caps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Chapter 4 Troubleshooting 63
System Check Procedures 64
Power-On Self-Test (POST) Error Message 67
Index of Error Messages 68
POST Codes 70
Index of Symptom-to-FRU Error Message 74
Intermittent Problems 78
Undetermined Problems 79
Chapter 5 Jumper and Connector Locations 81
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Chapter 6 FRU (Field Replaceable Unit) List 83
Appendix A Model Definition and Configuration 94
TravelMate C300 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Appendix B Test Compatible Components 95
Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . .96
Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . .98
Microsoft® Windows® 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . .100
Appendix C Online Support Information 103
VII
Table of Contents
VIII
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
T
T
T
T
T
Intel
®
Pentium
®
M processor with 1MB L2 cache
Intel
®
855GM chipset
CD ROM, DVD, DVD/CD-RW combo, DVD or DVD-dual drive
High-capacity Enhanced-IDE hard disk
Advanced Configuration Power Interface (ACPI) power management system
Display
T
T
T
T
T
T
T
T
14.1” Thin-Film Transistor (TFT) liquid-crystal display (LCD) supporting pen-based input, with 16M color at 1024X768 XGA (eXtended Graphics Array) resolution
3D capabilities
Simultaneous LCD and CRT display support
Dual display capability
Supports other output display devices such as LCD projection panels for large-audience presentations
Light Sensing background luminance detection - panel automatically adjusts screen brightness
S-video for output to a television or display device that supports S-video input
“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power
Multimedia
T
T
T
16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
Built-in stereo speakers
High-speed CD, DVD, DVD/CD-RW combo or DVD or DVD dual drive
Connectivity
T
High-speed fax/data modem port
T
T
T
T
T
10/100/1000 t-based Gigabit Ethernet port
USB (Universal Serial Bus) 2.0 ports
IEEE 1394 port
802.11b, 802.11a+b wireless LAN options
Bluetooth option
Keyboard and Pointing Device
T
Sleek, smooth and stylish design
T
Full-sized keyboard
T
Ergonomically-centered touchpad pointing device
T
Rotating/folding screen for Tablet PC functionality
Chapter 1 1
Expansion
T
T
T
T
I/O Ports
T
T
T
T
T
T
T
T
T
T
T
T
T
T
One Type II CardBus PC Card slot
Upgradeable memory
AcerMedia bay
Acer EasyPort II
One Card bus type II card slot
One smart-card slot
One RJ-11 phone jack (V.90/92, 56Kbps modem)
One RJ-45 jack (Gigabit Ethernet)
One DC-in jack for AC adapter
One external monitor (VGA) port
One S-video TV out port
One 100-pin port replicator connector
One line-out (headphone) jack (3.5mm mini jack)
One line-in (microphone) jack (3.5mm mini jack)
One microphone-in jack
Two USB 2.0 ports
One 4-pin IEEE 1394 port
One FIR port (IrDA)
2 Chapter 1
System Block Diagram
Chapter 1
SMART CARD
Project Code 91.49Y01.001
CRT CONN
Mobile Banias CPU
1394 CONN
AC'97 CODEC
TV OUT
LINE OUT
SEARIAL PORT
AC IN
3
Board Layout
Top View
4
7
8
5
6
3
4
1
2
9
10
11
DC-In Jack
USB Port
USB Port
S-Vedio Port
External Display Port
LCD Coaxial Cable Connector
South Bridge
Inverter Cable Connector
Modem Jack/LAN Jack
Expansion Port
PCMCIA Slot
16
17
18
19
12
13
14
15
20
21
22
IEEE 1394 Port
Line-Out Jack
Mic-In Jack
Smart Card Reader Slot
RTC Battery Connector
Smart Card Connector
SW2
Touchpad Connector
MDC Board Connector
Keyboard Connector
DIMM Socket 2
Chapter 1
Bottom View
1
2
3
CPU Socket
DIMM Socket 1
FAN Connector
4
5
Mini PCI Connector
HDD Connector
Chapter 1 5
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
6
4
5
2
3
6
7
8
#
1
Icon Item
EMR stylus
Display screen
Tablet Keys
Launch Keys
Palmrest
Click buttons (left, center and right)
Touchpad
Keyboard
Description
Electromagnetic resonate (EMR) stylus is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screeen.
Also called LCD (liquid-crystal display), displays computer output.
Add enhanced functionality when operating in Tablet mode.
Buttons for launching frequently used programs.
Comfortable support area for your hands when you use the computer.
The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.
Touch-sensitive pointing device which functions like a computer mouse.
Inputs data into your computer.
Chapter 1
9 Status indicator LEDs (light-emitting diodes) that turn on and off to show the status of the computer, its functions and component.
Chapter 1 7
Left view
2
3
#
1
4
5
6
7
8
Icon Item
Security keylock
Power switch
Ventilation slot
AcerMedia Bay
LED indicator
Eject button
Emergency eject slot
Description
Connects to a Kensington-compatible computer security lock.
Turns on the computer power.
Allows air to circulate through the computer chassis.
For hot-swappable modules including DVD-
ROM, DVD/CD-RW combo or DVD dual drive.
Lights up when the optical drive is active.
Ejects the optical drive tray from the drive.
Ejects the optical drive tray when the computer is turned off.
Pen slot
Keeps the stylus handy when not in use.
8 Chapter 1
Right view
#
1
2
3
4
Icon Item
Smart Card slot
Infrared port
Description
Slot for Smart Card interface with pre-boot authentication system.
Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).
PC Card eject button
PC Card slot
Ejects the PC Card from the slot.
Accepts one Type II 16-bit PC Card or 32bit CardBus PC Card.
Chapter 1 9
Rear Panel
7
8
9
10
2
3
4
5
6
#
1
11
Icon Item
Line-in/Mic-in jack
Speaker/Line-out
Headphone jack
Description
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
Connects to audio line-out devices (e.g., speakers, headphones).
IEEE 1394 port
Expansion port
Network jack
Modem jack
Connects to IEEE 1394 devices.
Connects to an I/O port replicator or Acer
EasyPort port expansion device.
Connects to a 10/100/1000 t-based Gigabit
Ethernet network.
Connects to phone line.
Convertible hinge
External display
S-video
USB 2.0 ports (2)
Hinges the LCD screen in place when switching from PC mode to tablet mode and vice versa.
Connects to a display device (e.g., external monitor, LCD projector).
Connects to a television or display device with S-video input.
Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera).
Power jack Connects to an AC adapter.
10 Chapter 1
Bottom Panel
Chapter 1
6
7
4
5
8
2
3
#
1
Icon Item
AcerMedia Bay release latch
AcerMedia Bay
Cooling fans
Description
Unlatches the AcerMedia drive for removing or swapping.
Houses an AcerMedia drive module.
Help keep the computer cool.
Note : Don’t cover or obstruct the opening of the fans.
Memory compartment Houses the computer’s main memory.
Hard disk protector Protects the hard disk from accidental dumps and vibration.
Hard disk bay
Battery Lock & release latch
Battery bay
Houses the computers Hard disk drive.
Unlock and unlatches the battery to remove the battery pack.
Houses the computer’s battery pack.
11
Indicators
The computer has seven easy-to-read status icons below the display screen.
12
The status LCD displays icons that show the status of the computer and its components.
Icon Function
Wireless communication
Description
Lights orange when the Wireless LAN capabilities are enabled.
Bluetooth Lights when the Bluetooth is enabled or a
Bluetooth enabled device is within range.
Power Lights when the computer is on.
Sleep
Media Activity
Battery Charge
Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode.
Lights when the floppy drive, hard disk or optical drive is active.
Lights when the battery is being charged.
Caps lock Lights when Caps Lock is activated.
Chapter 1
Icon Function
Num loc
Description
Lights when Num Lock is activated.
Chapter 1 13
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock Key
Caps Lock
Num lock
(Fn-F11)
Scroll lock
(Fn-F12)
Description
When Caps Lock is on, all alphabetic characters typed are in uppercase.
When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
14 Chapter 1
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
y y y
Desired Access
Number keys on embedded keypad
Cursor-control keys on embedded keypad
Main keyboard keys
Num Lock On
Type numbers in a normal manner.
Hold j while using cursor-control keys.
Hold Fn while typing letters on embedded keypad.
Num Lock Off
Hold Fn while using cursorcontrol keys.
Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.
Chapter 1 15
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Windows logo key
Application key
Icon Description
Start button. Combinations with this key perform shortcut functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
Shift + + M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Opens a context menu (same as a right-click).
16 Chapter 1
Hot Keys
The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Fn-F4
Fn-F5
Fn-F6
Fn-F7
Fn-F8
Fn-w
Hot Key
Fn-F1
Fn-F2
Fn-F3
Icon Function
Hot key help
Description
Displays help on hot keys.
System Property Displays the System Property.
Power Options
Sleep
Display toggle
Screen blank
Touchpad toggle
Display the Power Options Properties used by the computer (function available if supported by operating system).
See “Power management” on page 25.
Puts the computer in Sleep mode.
See “Power management” on page 25.
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.
Turns the display screen backlight off to save power.
Press any key to return.
Turns the internal touchpad on and off.
Speaker toggle
Volume up
Turns the speakers on and off.
Increases the speaker volume.
Chapter 1 17
Hot Key
Fn-y
Fn-x
Fn-z
Fn-PgUp
Icon Function
Volume down
Description
Decreases the speaker volume.
Brightness up Increases the screen brightness.
Brightness down Decreases the screen brightness
Home Functions as the “Home” key.
Fn-PgDn
Alt Gr-Euro
End
Euro
Functions as the “End” key.
Types the Euro symbol.
18 Chapter 1
The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type:
1.
Click on Start, Control Panel.
2.
Double-click on Regional and Language Options.
3.
Click on the Language tab and click on Details.
4.
Verify that keyboard layout used for “En English (United States)” is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK.
5.
Click on OK.
To type the Euro symbol:
1.
Locate the Euro symbol on your keyboard.
2.
Open a text editor or word processor.
3.
Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.
Chapter 1 19
Launch Keys
Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as the mail button, the web browser button and two programmable buttons (P1 and P2).
20
1
No.
Launch Key Default application
Activate wirelss LAN for wireless communication
Wireless LAN
(optional)
Activate Bluetooth for wireless communication.
2
5
6
3
4
Bluetooth (optional)
P1
P2
Web browser
User-programmable
User-programmable
Email application
Internet browser application
CAUTION: It’s important that Wireless LAN and Bluetooth is turned off before boarding an airplane.
Chapter 1
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.
NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
Touchpad Basics
The following teaches you how to use the touchpad:
Function
Execute
Select
T
T
T
Move your finger across the touchpad to move the cursor.
Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.
Use the 4-way scroll (2) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Left Button
Click twice quickly
Click once
Right Button Scroll Button Tap
Tap twice (at the same speed as double-clicking the mouse button)
Tap once
Chapter 1 21
Function
Drag
Left Button
Click and hold, then use finger to drag the cursor on the touchpad
Right Button Scroll Button Tap
Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor
Access context menu
Scroll
Click once
Click and hold the button in the desired direction (up/ down/left/right)
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.
22 Chapter 1
Hardware Specifications and Configurations
Processor
Item
CPU type
Specification
Intel
®
Pentium
®
M at 1.4Ghz ~1.7Ghz or higher
CPU package
CPU core voltage 0.95V - 1.42V
BIOS
Item
BIOS vendor
BIOS Version
BIOS ROM type
BIOS ROM size
BIOS package
Supported protocols
Specification
Phoenix
V1.00
Flash ROM
512KB
TSOP
ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284
1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB
2.0, VGA BIOS, CD-ROM bootable, IEEE 1394
Set by setup manual BIOS password control
Second Level Cache
Item
Cache controller
Cache size
1st level cache control
2st level cache control
Cache scheme control
System Memory
Item
Memory controller
Memory size
DIMM socket number
Supports memory size per socket
Supports maximum memory size
Supports DIMM type
Supports DIMM Speed
Supports DIMM voltage
Supports DIMM package
Memory module combinations
Built-in CPU
1MB
Always enabled
Always enabled
Fixed in write-back
Specification
Specification
Intel Montara GM+ and ICH4-M
0MB (no on-board memory)
2 sockets
256MB, 512MB and 1024MB
2048MB (by two 1024MB DDR RAM module)
DDR RAM
333 MHz
2.5V
200-pin soDIMM
You can install memory modules in any combinations as long as they match the above specifications.
Chapter 1 23
Memory Combinations
Slot 1 Slot 2 Total Memory
0MB
0MB
0MB
256MB
256MB
256MB
256MB
512MB
512MB
512MB
512MB
1024MB
1024MB
1024MB
256MB
512MB
1024MB
0MB
256MB
512MB
1024MB
0MB
256MB
512MB
1024MB
0MB
256MB
512MB
256MB
512MB
1024MB
256MB
512MB
768MB
1280MB
512MB
768MB
1024MB
1536MB
1024MB
1280MB
1536MB
1024MB 1024MB 2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
Modem Interface
Item
Data modem data baud rate (bps)
Supports modem protocol
Modem connector type
Modem connector location
56K
V90/V92 MDC
RJ11
Rear panel
Specification
LAN Interface
Item
Chipset
Supports LAN protocol
LAN connector type
LAN connector location
Bluetooth-MODEM Interface
Item
Chipset
Data throughput
Protocol
Interface
Connector type
Wireless Module 802.11b
Item
Chipset
Broad Com 5705
10/100/1000 Mbps
RJ45
Rear panel
Specification
CSR BC02/Agere Scorpio solution
200k bps (Blue-tooth)/56K bps (MODEM)
Blue-tooth 1.1
USB 1.1+MDC
RJ11 (MODEM)
Intel Claxico
Specification
Specification
24 Chapter 1
Wireless Module 802.11b
Item
Data throughput
Protocol
Interface
Connector interface
Four-in-One Card Reader
Item
Chipset
Data throughput
Protocol
Specification up to 11M bps
802.11b
Mini-PCI type II
124-pin SO-DIMM edge connector
Specification
OZ711EC1
USB 1.1
Secure Digital (SD), SmartMedia, MultiMediaCard, Memory Stick
Hard Disk Drive Interface
Item
Vendor &
Model Name
HGST
IC25N030ATMR04
TOSHIBA
MK3021GAS
Capacity (GB) 30
Bytes per sector
512
Data heads 2
Logical heads 16
Logical sectors
63
Drive Format
Disks
Logical cylinders
Spindle speed
(RPM)
1
16383
4200 RPM
Performance Specifications
Buffer size 2MB
AT Interface ATA/ATAPI-6
ATA-5 for Toshiba
350 Data transfer rate (buffer to/ from media
Mbytes/s)
Data transfer rate
(host~buffer,
Mbytes/s)
100 MB/Sec.
Ultra DMA mode-5
DC Power Requirements
Voltage tolerance
5V(DC) +/- 5%
Specification
HGST
IC25N040ATMR04
TOSHIBA
MK4021GAS
HGST
IC25N060ATMR04
HGST
TS548060M9AT00
TOSHIBA
MK6021GAS
40
512
60
512
2/3
16
63
3/4 for Toshiba
16
63
HGST
IC25N080ATMR04
TOSHIBA
MK8025GAS KA023A
80
512
4
16
63
1/2
16383
4200 RPM
2MB
ATA/ATAPI-6
ATA-5 for Toshiba
350
100 MB/Sec.
Ultra DMA mode-5
5V(DC) +/- 5%
2/3 for Toshiba
16383
2
16383
4200 RPM/5400 RPM for HGST
TS548060M9AT00
5400 RPM/4200 RPM for Toshiba
8MB/2MB for Toshiba 8MB
ATA/ATAPI-6
ATA-5 for Toshiba
ATA/ATAPI-6
350/450 350
100 MB/Sec.
Ultra DMA mode-5
5V(DC) +/- 5%
100 MB/Sec.
Ultra DMA mode-5
5V(DC) +/- 5%
Chapter 1 25
26
DVD/CDRW Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
Data Buffer Capacity
Interface
Applicable disc format (for
SONY)
Applicable disc format (for
QSI)
Loading mechanism
Specification
DVD/CDRW COMBO MODULE QSI SBW-242
DVD/CDRW COMBO MODULE SONY CRX830E C
With CD Diskette
Sustained:
Max 3.6Mbytes/sec
128 KBytes
IDE/ATAPI (ATA/ATAPI-5)
With DVD Diskette
Sustained:
Max 10.8Mbytes/sec
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,
DVD+R, DVD-RW, DVD+RW,
CD: CD Digital Audio and CD Extra, CD-ROM (mode 1), CD-
ROM XA (Mode 2, Form 1 and Form 2) and CD-I Ready and
CD-I Bridge, Photo CD, (Single and Multi session), Video CD,
CD-TEXT, CD-R, CD-RW, CD Layer of Hybrid SACD
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R,
DVD-RW, DVD+R, DVD+RW, DVD-RAM (optional)
CD: CD-DA, CD-ROM/XA, CD-i, Karaoke CD, Video CD, Multisession Photo CD, Enhanced CD, itrax CD, CD extra, CD Plus,
CD-Text, CD-R and CD-RW discs
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
5 V +/- 5 % (Operating)
Power Requirement
Input Voltage
DVD-RW Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
Data Buffer Capacity
ATAPI Interface
Applicable disc format
Loading mechanism
Power Requirement
Input Voltage
Specification
DVD-RW MODULE PIONEER DVR-K12D
With CD Diskette
Sustained:
Max 3.6Mbytes/sec
128 KBytes
SFF-8020i, SFF8090 Ver5
With DVD Diskette
Sustained:
Max 10.8Mbytes/sec
Supports KODAK Photo CD single and Multi-session
Supports CD Extra (CD PLUS)
Supports Mixed CD
Supports Video CD
Supports to read/write CD-R discs
Supports to read/write CD-RW discs
Supports CD text data read/write
Supports to read DVD-ROM
Supports to read/write DVD-R Ver. 2.00 for General
Supports to read/write DVD-RW Ver.1.0 & 1.1
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
5 V +/- 5 % (Operating)
Chapter 1
DVD Interface
Item
Vendor & model name
Performance Specification
Transfer rate (KB/sec)
Data Buffer Capacity
ATAPI Interface
Applicable disc format
Loading mechanism
Specification
DVD-ROM MODULE MKE SR8177
With CD Diskette
Sustained:
Max 3.6Mbytes/sec
256 KBytes
SFF8090 Ver 0.99
With DVD Diskette
Sustained:
Max 11.08Mbytes/sec
DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R
(3.95G/4.7G), DVD-RW, DVD-RAM (2.6G/4.7G)
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA
(mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2),
CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video
CD, Enhanced Music CD (CD Plus), CD-TEXT
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
5 V +/- 5 % (Operating)
Power Requirement
Input Voltage
Speaker
Number of speaker
Rating
Connector type
Item Specification
2
1W, max; 4 ohm
Headphone out, microphone in and line-in
Video Interface
Item
Chipset
Interface
Supports ZV (Zoomed Video) port
Maximum resolution LCD
Maximum resolution CRT
Audio Interface
Item
Audio Controller
Audio Codec
Audio onboard or optional
Mono or Stereo
Resolution
Compatibility
Mixed sound source
Chapter 1
Specification
Montara GM+ intergrated (UMA)
Integration
No
1600X1200 (UXGA)
2048X1536@75HZ
Specification
Intel ICH4-M intergrated
Cirrus 4299XQ
Built-in
Stereo
20 bit stereo Digital to analog converter
18 bit stereo Analog to Ditial converter
AC97
Line-in, CD
27
28
Audio Interface
Item
Voice channel
Sampling rate
Internal microphone
Internal speaker / Quantity
Supports PnP IRQ
Specification
8/16-bit, mono/stereo
44,1 KHz (48K byte for AC97 interface)
Yes
Yes/2
IRQ10
Video Resolutions Mode (for both LCD and CRT)
Resolution
480x600
800x600
1024x768
1152x864
1280x1024
1400x1050
(SXGA+panel only)
Yes
Yes
Yes
Yes
Yes
Yes
16 bits
(High color)
Yes
Yes
Yes
Yes
Yes
Yes
32 bits
(True color)
Video Memory
Fixed or Upgradeable
Item
Vendor
Memory size
Interface
Specification
Fixed
Intel
Default 16M (Adjust via BIOS)
DDR
Parallel Port
Item
Parallel port controller
Number of parallel port
Location
Connector type
Parallel port function control
Supports ECP/EPP/Bi-directional/Output only
(PS/2 compatible)
Optional ECP DMA channel (in BIOS Setup)
Optional parallel port I/O address (in BIOS
Setup)
Optional parallel port IRQ (in BIOS Setup)
Specification
ICH4-M
1
Rear side
25-pin D-SUB
Enable/Disable/Auto (BIOS or operating system chooses configuration) by BIOS Setup
Note: Depending on your operating system, disabling an unused device may help free system resources for other devices.
Yes (set by BIOS setup)
Note: When Mode is selected as EPP mode, “3BCh” will not be available.
DMA channel 3
378h, 278h, 3BCH
IRQ7, IRQ5
Chapter 1
USB Port
Item
Chipset
USB Compliancy Level
OHCI
Number of USB port
Serial port function control
IEEE 1394 Port
Item
Chipset
InterfaceUSB Compliancy Level
Number of IEEE 1394 port
Connector type
PCMCIA Port
Item
PCMCIA controller
Supports card type
Number of slots
Access location
Supports ZV (Zoomed Video) port
Supports 32 bit CardBus
System Board Major Chips
Item
Core logic
VGA
LAN
IEEE 1394
USB 2.0
Super I/O controller
MODEM
Blue tooth
Wireless 802.11 b
PCMCIA
Audio
Five-in-one card reader
Touchpad
Specification
ICH4-M intergrated
2.0
USB 2.0
2
Enable/Disable by BIOS Setup
Specification
TI TSAB43AB22
IEEE 1394 1.0
1
IEEE 1394
Specification
OZ 711EC1
Type-II
One type-II
Right panel
No ZV support
Yes (IRQ10)
Controller
Intel Montara GM+ and ICH4-m
Montara GM+ intergrated (UMA)
Broad Com 5705
TI TSAB43AB22
ICH4-M intergrated
PC 87392
Intel Montara GM+ and ICH4-M
CSR BC02/Agere Scorpio solution
Intel Claxico
OZ 711EC1
Intel ICH4-M intergrated/Audio Codec: Cirrus 4299XQ
OZ711EC1
M38857
Chapter 1 29
30
Keyboard
Item
Keyboard controller
Keyboard vendor & model name
Total number of keypads
Windows logo key
Internal & external keyboard work simultaneously
Battery
Item
Vendor & model name
Battery Type
Pack capacity
Cell voltage
Number of battery cell
Package configuration
Package voltage
LCD
Vendor & model name
Item Specification
AU B141XG08
CHIME N141X9-L01
Mechanical Specifications
LCD display area
(diagonal, inch)
14.1
Display technology
Resolution
TFT
XGA (1024x768)
262K Supports colors
Optical Specification
Brightness control
Contrast control
Typical White
Luminance keyboard hotkey
No
200 (5 points average)
180 for CHIME
Contrast ratio
Response time
(msec)
300 (Min.), 500 (Typ.) for
CHIME
250 (Min.), 300 (Typ.) for
AU
TR: 6 (Typ.), 10 (Max.)
TF: 17 (Typ.), 25 (Max.) for CHIME
25 (Typ.) for AU
Electrical Specification
Supply voltage for
LCD display (V)
3.0 (Min.), 3.3 (Typ.), 3.6
(Max.)
Specification
M38857
DARFON
84/85/88
Yes
No
Note: Internal and external keyboard can not work simultaneously by software specification.
Specification
SANYO
Li-ion
4400 Ah
3.7V/cell
8
4 cells in series, 2 series in parallel
14.8V
Chapter 1
LCD Inverter
Item
Vendor & model name
Brightness conditions
Input voltage (V)
Input current (A)
Output voltage (V, rms)
Output current (mA, rms)
Output voltage frequency (k Hz)
AC Adaptor
Model number
AC input
Output power
Item
System Power Management
ACPI mode
Mech. Off (G3)
Soft Off (G2/S5)
Working (G0/S0)
Suspend to RAM (S3)
Ambit
Vadj=3.3V
7 (Min.), 14 (Max.)
0.6 (Min.)
650
5.5~6.5
40~60 Hz
Specification
Specification
DELTA ADP-65DB 17V 70W (3 PIN)
90~264V, 47Hz to 63Hz
65W, [email protected]
Power Management
All devices in the system are turned off completely.
OS initiated shutdown. All devices in the system are turned off completely.
Individual devices such as the CPU and hard disk may be power managed in this state.
CPU set power down
VGA Suspend
PCMCIA Suspend
Memory Address Map
Memory Address
00100000h-000F0000h
000CFFFFh-000C0000h
00009FFFFh-00000000h
512 KB
640KB
Size Function
System BIOS
VGA BIOS
Conventional memory
I/O Address Map
I/O Address
0000-001F, 0081-008F, 0090-0091,
0093-009F, 00C0-00DF, 040B, 04D6
0D00-FFFF
0020-0021, 0024-0025, 0028-0029,
002C-002D, 0030-0031, 0034-0035,
0038-0039, 003C-003D, 00A0-00A1,
00A4-00A5, 00A8-00A9, 00AC-00AD,
00B0-00B1, 00B4-00B5, 00B8-00B9,
00BC-00BD, 00C0-00DF
0040-0043, 0050-0053
0060, 0064
DMA controller
Function
PCI bus
Programmable interrupt controller
System timer
Acer Tablet PC Keyboard Buttons (101/102 key)
Chapter 1 31
32
I/O Address Map
I/O Address
002E-002F, 004E-004F, 0061, 0063,
0065, 0067, 0080, 0092, 00B2-00B3,
0200-020F, 0600-060F, 0700-070F,
0800-080F, 1000-107F, 1180-11BF,
0066
0070-0077
00F0
0170-0177, 0376
01F0-01F7, 03F6
0274-0277, 0279, 0A79,
0378-037F, 0778-077B
03B0-03BB, 03C0-03DF, 1800-1807,
06F8-06FF
1810-181F
1820-183F
1840-185F
1860-187F
1880-189F
18C0-18FF, 1C00-1CFF
2000-207F, 2400-24FF
FB00-FBFE
FC00-FCFF, FD00-FDFF, FE00-
FEFF, FF00-FFFF
Main board resources
Function
Microsoft ACPI-Compliant Embedded Controller
System CMOS/real time clock
Numeric data processor
Secondary IDE Channel
Primary IDE Channel
ISAPNP Read Data Port
Printer Port (LPT1)
Intel (R) 82852/82855 GM/GME Graphics Controller
Wacom Serial Pen Tablet
Intel (R) 82801DBM Ultra ATA Storage Controller-24CA
Intel (R) 82801DB/DBM USB Universal Host Controller-24C2
Intel (R) 82801DB/DBM USB Universal Host Controller-24C4
Intel (R) 82801DB/DBM USB Universal Host Controller-24C7
Intel (R) 82801DB/DBM SMBus Controller-24C3
Cystal WDM AC97 Driver for ICH4
Agere System AC97 Modem
O2Micro SmartCardBus Reader
Generic Cardbus Controller
IRQ Assignment Map
Interrupt Channel
IRQ08
IRQ09
IRQ10
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
IRQ00
IRQ01
IRQ02
IRQ03
IRQ04
IRQ05
IRQ06
IRQ07
System timer
System time
Keyboard
Progammable Interrupt Controller
FIR
Communications Port (COM1)
Free
Wacom Serial Pen Tablet/Standard Floppy Disk Controller
ECP Printer Port (LPT1)/O2Micro Smart CardBus Reader
Real Time Clock
SCI
PCI Device (LAN, Audio, Modem...)
USB 1.1, USB 2.0, VGA
PS/2 Mouse
Numeric data processor
1st EIDE device (hard disk)
2nd EIDE device (optical drive)
Chapter 1
DMA Channel Assignment
Item
00
01
02
03
Specification
PnP Audio System CODEC
Free
Standard Floppy Disck Controller
ECP Printer Port
Chapter 1 33
34 Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
m
during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).
Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
CPU Type:
CPU Speed:
Intel (R) Pentium (R) M processor
1500 MHz
Floppy Drive: None
IDE1 Model Name: None
IDE1 Serial Number:
IDE2 Model Number:
None
QSI CD-RW/DVD-ROM SBW242U- (SM)
IDE2 Serial Number: None
System BIOS Ver: Canary V0.20
VGA BIOS Ver: 2991
KBC Ver: 02.13.29
Serial Number: xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number: N/A
Product Name: TravelMate C300
Manufacturer Name: Acer
UUID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit → Select Menu Enter Select 4 Sub - Menu F10 Save and Exit
Chapter 2 35
Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
T
T
To choose a menu, use the cursor left/right keys (zx).
To choose a parameter, use the cursor up/down keys ( wy).
T
T
T
T
To change the value of a parameter, press por q.
A plus sign (+) indicates the item has sub-items. Press e to expand this item.
Press ^ while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.
36 Chapter 2
Information
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
CPU Type:
CPU Speed:
Intel (R) Pentium (R) M processor
1500 MHz
Floppy Drive: None
IDE1 Model Name: None
IDE1 Serial Number:
IDE2 Model Number:
None
QSI CD-RW/DVD-ROM SBW242U- (SM)
IDE2 Serial Number: None
System BIOS Ver: Canary V0.20
VGA BIOS Ver: 2991
KBC Ver: 02.13.29
Serial Number: xxxxxxxxxxxxxxxxxxxxxx
Asset Tag Number: N/A
Product Name:
UUID:
TravelMate C300
Manufacturer Name: Acer xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit → Select Menu Enter Select 4 Sub - Menu F10 Save and Exit
Parameter
IDE1 Model Name
IDE1 Serial #
IDE2 Model Name
IDE2 Serial #
Serial Number
UUID Number
Description
Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, “ None ” should be shown on this field.
This field display the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line.
This item will show the Model name of device installed on Secondary IDE master. The hard disk or CD-ROM model name is automatically detected by the system. If there is no hard disk or CD-ROM present or unknown type, “ None ” should be shown on this field.
This item will show the Serial number of HDD installed on Secondary IDE master. If no hard disk or other devices are installed on Primary IDE master, then it will display a blank line.
This field displays the serial number of this unit.
UUID=32bytes
Chapter 2 37
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Information
Main
Advanced Security Boot Exit
Item Specific Help
System Time:
System Date:
System Memory:
Extended Memory:
VGA Memory:
Quiet Boot:
Power on display:
LCD Auto Dim:
PXE Boot From LAN
F12 Boot Menu
[00:00:00]
[10/11/2003]
640 KB
248 MB
8 MB
[Enabled]
[Auto ]
[Enabled]
[Disabled]
[Enabled]
<Tab>, <Shift-Tab>, or
<Enter> selects field.
F1
Help
↑ ↓
Select Item
F5/F6
Change Values
F9
Setup Defaults
Esc
Exit
← → Enter
Select
4
Sub -Menu
F10
Save and Exit
NOTE: The screen above is for reference only. Actual values may differ.
38 Chapter 2
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter
System Time
System Date
System Memory
Extended Memory
VGA Memory
Quiet Boot
Power on display
LCD Auto Dim
Description
Sets the system time.
Sets the system date.
Format/Option
Format: HH:MM:SS
(hour:minute:second) System Time
Format MM/DD/YYYY (month/day/ year)
System Date
This field reports the memory size of the system.
Memory size is fixed to 640MB
This field reports the memory size of the extended memory in the system.
Extended Memory size=Total memory size-1MB
Shows the VGA memory size. The default value is set to 8MB.
Note: 8MB is VGA memory size under DOS mode. Dynamic video memory allocation up to
64MB in Windows mode.
Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
Determines if the system will automatically dim the LCD brightness in order to save power when
AC is not present.
Indicates that whether the notebook can boot from LAN or not.
Option: Enabled or Disabled
Option: Auto or Both
Option: Enabled or Disabled
Option: Enabled or Disabled PXE (Preboot Execution
Environment) Boot From
LAN
F12 Boot Menu Determines if the OEM POST screen will have
“Press <F12> Change Boot Device” or not during user’s quite boot.
Option: Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
Chapter 2 39
Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
Infrared/Serial port: : [Disabled]
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Enter 4 Sub - Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Parameter
Infrared/Serial port
Description
Enables, disables the infrared/serial port.
Options
Enabled /Disabled
40 Chapter 2
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
User Password is
Supervisor Password is
Set User Password
Set Supervisor Password
Password on boot:
Clear
Clear
[Enter]
[Enter]
[Enabled]
Supervisor Password controls accesses of the whole setup utility.
It can be used to boot up when Password on boot is enabled.
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Enter 4 Sub -Menu F10 Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter
User Password is
Supervisor Password is
Set User Password
Set Supervisor Password
Password on Boot
Description
Shows the setting of the uer password.
Shows the setting of the Supervisor password
Press Enter to set the user password. When set, this password protects the BIOS Setup
Utility from unauthorized access.
Press Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.
Option
Clear or Set
Clear or Set
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
Chapter 2 41
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.
Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.
Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4.
If desired, you can opt to enable the Password on boot parameter.
5.
When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.
Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.
Type the current password in the Enter Current Password field and press e.
3.
Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.
When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.
Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
42 Chapter 2
2.
Type the current password in the Enter Current Password field and press e.
3.
Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.
4.
Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.
If desired, you can enable the Password on boot parameter.
6.
When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following message.
Chapter 2 43
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
Hard Drive
Removable Device
CD-ROM Drive
Keys used to view or configure devices: <Enter> expnads or
Collapses Devices with a
+ or -
<Ctrl+Enter> expnads all
<Shift + 1> enables or disables a device.
<+> and <-> moves the device up or down.
<n> May move removable device between Hard Disk or
Removable Disk.
<d> Remove a device that is not installed.
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Enter 4 Sub-Menu F10 Save and Exit
44 Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Information Main Advanced Security Boot Exit
Item Specific Help
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit System Setup and save your changes to
CMOS.
F1 Help ↑ ↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← Select Menu Enter Select 4 Sub - Menu F10 Save and Exit
The table below describes the parameters in this screen.
Parameter
Exit Saving Changes
Exit Discarding Changes
Load Setup Default
Discard Changes
Save Changes
Description
Exit System Setup and save your changes to CMOS.
Exit utility without saving setup data to CMOS.
Load default values for all SETUP item.
Load previous values from CMOS for all SETUP items.
Save Setup Data to CMOS.
Chapter 2 45
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
T
New versions of system programs
T
T
New features or options
Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.
Fellow the steps below to run the Phlash.
1.
Prepare a bootable diskette.
2.
Copy the Phlash utilities to the bootable diskette.
3.
Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
46 Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
T
Wrist grounding strap and conductive mat for preventing electrostatic discharge
T
Philips screw drivers
T
Flat head screwdriver
NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the middle cover, please be careful not to scrape the cover.
Chapter 3 47
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.
Turn off the power to the system and all peripherals.
2.
Unplug the AC adapter and all power and signal cables from the system.
3.
Remove the battery pack.
NOTE: TravelMate C300 series product uses tape to fasten the antenna/cable, you may need to tear the tape before you remove the antenna.
NOTE: The disassembly is based on an engineering sample, therefore, the number of the screws may differ from what you would actually get.
48 Chapter 3
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the then disassemble the inside assembly frame in that order.
Start
Battery
M3L4*1
HDD Cover ODD Module
M2.5L6*1
Keyboard
*1
DIMM Cover
*2
Mini PCI
Cover
HDD Module
HDD Holder
Optical Drive
HDD Drive
M2L3*4
ODD Bracket
Hinge Covers
M2L8*3
M2L4*4
Keyboard
Support Plate
Middle Cover
Memory
(upgrade)
Memory/
MDC board
M2L4.5*2
Inverter
RTC Battery Button Board
M2L4.5*2
M2L4*2
Optical Device
Board
ODD
Connector
Touchpad
Upper
Assembly
Toucpad
Cover
Touchpad
Scroll Key
Touchpad
Cable
Wireless LAN
Card
Touchpad
Button
M2L4*2
Speaker
Module
M2L4.5*2
LED Board
Disconnect
Bluetooth
M2.5L5*4
LCD Module
Main Antenna
M2L4.5*2
M2.5L6*2
M2L6*12
Lower case left cover
LCD/w cable, brakets
Lower
Assembly
M2L4*2
Lower case right cover
M2L3*8 for CMO
LCD Brackets LCD
M2L4*1
Main Board
Assembly
M2L4*1
Extension
Board
Heatsink
Module
*4
CPU
LCD Panel
LCD Coaxial
Cable
Main Board
Chapter 3 49
Removing the Battery Pack
1.
Release the battery lock.
2.
Slide the battery latch then remove the battery.
50 Chapter 3
Removing the HDD Module/Optical Module/Wireless LAN Card/Keyboard and LCD Module
Removing the HDD Module
1.
Remove the two screws holding the HDD cover.
2.
Pull out the hard disk drive then detach it from the main unit.
.
Removing the Optical Disc Drive Module
1.
Slide the ODD latch then remove the ODD module from the main unit carefully.
Removing the Wireless LAN Card
1.
Remove the two screws that fasten the Mini PCI cover.
2.
Disconnect the main and the auxiliary antenna.
3.
Pop out the wireless LAN card then remove it.
Removing the Keyboard
1.
Remove the screw holding the keyboard.
2.
Release the keyboard locks.
3.
Turn the keyboard over and disconnect the keyboard cable then remove the keyboard.
Chapter 3 51
Removing the LCD Module
1.
See “Removing the Keyboard” on page 51.
2.
Rotate the LCD module clockwise 135 degree.
3.
Press down the LCD module as picture shows.
4.
Detach the front hinge cap carefully.
NOTE: Hinge caps disassembling SOP (step2-step7) is different from what you will see on the mepg files. You can disassemble either the front or the back hinge cap first as you like. Both methods are workable.
5.
After detach the front hinge cap, erecat the LCD module as picture shows.
6.
Rotate the LCD module counter-clockwise 90 degree. Then press down the LCD module a little bit.
7.
Remove the back hinge cap carefully.
8.
Detach the middle cover carefully.
52 Chapter 3
9.
Remove the three screws holding the keyboard support plate then remove the plate.
10. Remove the screw fastening the modem board.
11. Disconnect bluetooth antenna.
NOTE: This is an engineering sample. The number of screws holding the keyboard support plate maybe vary from the mass production units.
12. Disconnect the modem board cable then remove the modem board.
13. Pull out the wireless antenna from the hole on the main board.
14. Remove the four screws fastening the LCD module; two on the front and another two on the back.
15. Place the LCD module as the picture shows carefully.
16. Disconnect the LCD coaxial cable and inverter cable respectively.
Chapter 3 53
Disassembling the Main Unit
Separate the main unit into the logic upper and the logic lower assembly
1.
Disconnect the RTC battery then remove it.
2.
Pop out the memory then remove it from the DIMM socket.
3.
Remove the 14 screws holding the upper case assembly and the lower case assembly.
4.
Remove the screw holding the upper case assembly and lower case assembly.
5.
Disconnect touchpad cable connecting to the main board.
6.
Separate the main unit into the upper case assembly and the lower case assembly.
Disassembling the logic upper assembly
1.
Disconnect the touchpad cable.
2.
Tear off the touchpad cable.
54
NOTE: The touchpad cable has been fastened very tight to the upper case by black tape. It is easy tear the touchpad cable when removing the black tape.
3.
Release the touchpad cover latches.
4.
Detach the touchpad holder.
Chapter 3
5.
Remove the touchpad.
6.
Detach the touchpad button.
7.
Then detach touchpad scroll key.
Disassembling the logic lower assembly
1.
Remove the lower case left cover.
2.
Remove the screw holding the lower case right cover.
3.
Then remove another screw fastening the lower case right cover.
4.
Remove the lower case right cover.
5.
Disconnect the speaker cable.
6.
Remove the screw that secure the main board to the lower case.
7.
Take out the main board from the lower case.
8.
Remove the two screws that fasten the speaker module.
Chapter 3 55
56
9.
Disconnect the fan cable.
10. Remove the four screws that fasten the heatsink module then remove the heatsink module.
11. Release the CPU lock with a flat-head screwdriver then remove the CPU from the socket.
12. Take the main board off the thermal plate.
13. Remove the screw that secures the extension board.
14. Disconnect the card reader cabele.
15. Remove the three screws fastening the card reader slot then detach the card reader slot.
Chapter 3
Disassembling the LCD Module
1.
Remove the four LCD screw caps.
2.
Then remove the four screws that secure the LCD bezel.
3.
Detach the LCD bezel carefully.
4.
Tear off the tape fastening the bluetooth antenna.
5.
Then remove the bluetooth antenna from the LCD bezel.
6.
Then disconnect the LCD inverter cable.
.
7.
Remove the auxiliary wireless antenna.
8.
Pull out the main wireless antenna, LCD coaxial cable and inverter cable.
9.
Remove the two screws holding the inverter.
10. Disconnect the inverter cable then remove the inverter.
11. Remove the four screws that secure the LCD to the LCD panel; two on each side.
12. Take out the LCD from the LCD panel.
Chapter 3 57
13. Remove the two screws holding the LED board.
14. Disconnect the LED board cable.
15. Remove the two screws that secure the button board.
16. Take out the microphone, detach the button board assembly.
17. Disconnect the microphone, the LCD coaxial cable and the button board to LED board cable.
18. Tear off the tape fastening the main wireless antenna.
.
19. Remove the two screws holding the main wireless antenna.
20. Remove the main wireless antenna from the LCD panel.
21. Disconnect the LCD coaxial cable and detach the cable from the LCD.
58
22. Remove the eight screws fastening the LCD brackets; four on each side.
23. Remove the right and the left LCD brackets.
Chapter 3
Chapter 3 59
Disassembling the External Modules
Disassembling and Reassembling the HDD Module
1.
Remove the screw holding the HDD holder.
2.
Take out the hard disc drive from the HDD holder carefully.
3.
Place the hard disc drive back to the HDD holder.
4.
Secure the hard disc drive to the HDD holder witht the screw as shown.
Disassembling and Reassembling the Optical Disc Drive Module
1.
Remove the two screws holding the optical bracket.
2.
Remove another two screws as shown.
3.
Then remove the optical bracket.
60
4.
Remove the two screws holding the optical board.
5.
Remove the optical device board.
6.
Reattach the optical device board to the optical disc drive.
Chapter 3
7.
Secure the optical device board with two screws as shown.
8.
Attach the optical bracket back to the ODD.
9.
Secure the optical bracket with the two screws as shown.
10. Then fasten the optical braket with another two screws as shown.
Chapter 3 61
Assemble the Hinge Caps
1.
Rotate the LCD module clockwise 135 degree. Press down the LCD module as picture shows.
2.
Place the front hinge cap back to its original position.
3.
Press the front hinge cap until you hear a click.
4.
After attach the front hinge cap, erecat the LCD module as picture shows.
5.
Rotate the LCD module counter-clockwise 90 degree. Then press down the LCD module a little bit.
6.
Place the back hinge cap back the unit as picture shows.
7.
Press down the back hinge cap until you hear a click.
62 Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1.
Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2.
Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
3.
Disassemble and assemble the unit without any power sources.
4.
If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal.
5.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Power failure. (The power indicator does not go on or stay on.)
POST does not complete. No beep or error codes are indicated.
POST detects an error and displayed messages on screen.
Other symptoms (i.e. LCD display problems or others).
Symptoms cannot be re-created (intermittent problems).
Go To
“Power System Check” on page 65.
“Power-On Self-Test (POST) Error Message” on page 67
“Undetermined Problems” on page 79
“Error Message List” on page 68
“Power-On Self-Test (POST) Error Message” on page 67
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on page 67
“Intermittent Problems” on page 78
“Undetermined Problems” on page 79
Chapter 4 63
System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.
Boot from the diagnostics diskette and start the diagnostics program.
2.
See if FDD Test is passed as the program runs to FDD Test.
3.
Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.
Reconnect the external diskette drive/DVD-ROM module.
2.
Replace the external diskette drive/CD-ROM module.
3.
Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.
Boot from the diagnostics diskette and start the diagnostics program.
2.
See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.
Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.
Reconnect the external diskette drive/CD-ROM module.
2.
Replace the external diskette drive/CD-ROM module.
3.
Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:
1.
Reconnect the keyboard cables.
2.
Replace the keyboard.
3.
Replace the main board.
64
The following auxiliary input devices are supported by this computer:
T
Numeric keypad
T
External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Chapter 4
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.
Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.
Go to the diagnostic memory in the test items.
3.
Press F2 in the test items.
4.
Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.
Remove the battery pack.
2.
Connect the power adapter and check that power is supplied.
3.
Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T
“Check the Battery Pack” on page 66
Chapter 4 65
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.
Check out the Power Management in control Panel
2.
In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.
Repeat the steps 1 and 2, for both battery and adapter.
4.
This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.
Power off the computer.
2.
Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:
1.
After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2.
Run utility with the PS/2 mouse function and check if the mouse is working.
3.
If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
4.
If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly.
5.
If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step.
6.
Replace touch pad PCB.
7.
If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
66 Chapter 4
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 79.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 4 67
Index of Error Messages
Error Message List
Struck Key
Error Messages
System CMOS checksum bad - Default configuration used
Real time clock error
Previous boot incomplete - Default configuration used
Invalid System Configuration Data
Operating system not found
FRU/Action in Sequence
See ““Keyboard or Auxiliary Input Device Check” on page 64
RTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot system.
Main board
“Load Default Settings” in BIOS Setup Utility.
RTC batter
Main baord.
“Load Default Settings” in BIOS Setup Utility.
Main board.
Enter Setup and see if fixed disk and drive A are properly identified.
Dikette drive
Hard disk drive
Main board.
68 Chapter 4
Error Message List
No beep Error Messages
Power-on indicator turns off and LCD is blank.
Power-on indicator turns on and LCD is blank.
Power-on indicator turns on and LCD is blank.
But you can see POST on an external CRT.
Power-on indicator turns on and a blinking cursor shown on LCD during POST.
FRU/Action in Sequence
Power source (battery pack and power adapter.) See “Power
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power source (battery pack and power adapter.) See “Power
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board
Ensure every connector is connected tightly and correctly.
Main board
Chapter 4 69
POST Codes
Code
28h
29h
2Ah
2Ch
2Eh
20h
22h
24h
26h
17h
18h
1Ah
1Ch
12h
13h
14h
16h
08h
09h
0Ah
0Bh
02h
03h
04h
06h
0Ch
0Eh
0Fh
10h
11h
2Fh
30h
3Ch
3Dh
42h
45h
46h
32h
33h
36h
38h
3Ah
70
1-2-2-3
1-3-1-1
1-3-1-3
1-3-4-1
1-3-4-3
1-4-1-1
2-1-2-3
Beeps POST Routine Description
Verify Real Mode
Disable Non-Maskable Interrupt (NMI)
Get CPU type
Initialize system hardware
Initialize chipset with initial POST values
Set IN POST flag
Initialize CPU registers
Enable CPU cache
Initialize caches to initial POST values
Initialize I/O component
Initialize the local bus IDE
Initialize Power Management
Load alternate registers with initial POST values
Restore CPU control word during warm boot
Initialize PCI Bus Mastering devices
Initialize keyboard controller
BIOS ROM checksum
Initialize cache before memory autosize
8254 timer initialization
8237 DMA controller initialization
Reset Programmable Interrupt Controller
Test DRAM refresh
Test 8742 Keyboard Controller
Set ES segment register to 4 GB
Enable A20 line
Autosize DRAM
Initialize POST Memory Manager
Clear 215 KB base RAM
RAM failure on address line xxxx
RAM failure on data bits xxxx of low byte of memory bus
Enable cache before system BIOS shadow
RAM failure on data bits xxxx of high byte of memory bus
Test CPU bus-clock frequency
Initialize Phoenix Dispatch Manager
Warm start shut down
Shadow system BIOS ROM
Autosize cache
Advanced configuration of chipset registers
Load alternate registers with CMOS values
Initialize interrupt vectors
POST device initialization
Check ROM copyright notice
Chapter 4
7Eh
80h
81h
82h
70h
72h
76h
7Ch
83h
84h
85h
86h
87h
88h
89h
8Ah
8Bh
8Ch
5Ah
5Bh
5Ch
60h
52h
54h
58h
59h
4Ch
4Eh
50h
51h
48h
49h
4Ah
4Bh
68h
69h
6Ah
6Bh
62h
64h
66h
67h
6Ch
6Eh
Chapter 4
Code
2-2-3-1
Beeps POST Routine Description
Check video configuration against CMOS
Initialize PCI bus and devices
Initialize all video adapters in system
QuietBoot start (optional)
Shadow video BIOS ROM
Display BIOS copyright notice
Display CPU type and speed
Initialize EISA board
Test keyboard
Set key click if enabled
Test for unexpected interrupts
Initialize POST display service
Display prompt “Press F2 to enter SETUP”
Disable CPU cache
Test RAM between 512 and 640 KB
Test extended memory
Test extended memory address lines
Jump to User Patch1
Configure advanced cache registers
Initialize Multi Processor APIC
Enable external and CPU caches
Setup System Management Mode (SMM) area
Display external L2 cache size
Load custom defaults (optional)
Display shadow-area message
Display possible high address for UMB recovery
Display error messages
Check for configuration errors
Check for keyboard errors
Set up hardware interrupt vectors
Initialize coprocessor if present
Disable onboard Super I/O ports and IRQs
Late POST device initialization
Detect and install external RS232 ports
Configure non-MCD IDE controllers
Detect and install external parallel ports
Initialize PC-compatible PnP ISA devices
Re-initialize onboard I/O ports
Configure Motherboard Configurable Devices
(optional)
Initialize BIOS Area
Enable Non-Maskable Interrupts (NMIs)
Initialize Extended BIOS Data Area
Test and initialize PS/2 mouse
Initialize floppy controller
71
72
C3h
C4h
C5h
C6h
BFh
C0h
C1h
C2h
C7h
C8h
C9h
D2h
B5h
B6h
B9h
BAh
BBh
BCh
BDh
BEh
A4h
A8h
AAh
ACh
AEh
B0h
B2h
B4h
9Eh
9Fh
A0h
A2h
99h
9Ah
9Ch
9Dh
93h
95h
96h
97h
98h
8Fh
90h
91h
92h
Code
1-2
1
Beeps POST Routine Description
Determine number of ATA drives (optional)
Initialize hard-disk controllers
Initialize local-bus hard-disk controllers
Jump to UserPatch2
Build MPTABLE for multi-processor boards
Install CD ROM for boot
Clear huge ES segment register
Fixup Multi Processor table
Search for option ROMs. One long, two short beeps on checksum failure.
Check for SMART drive (optional)
Shadow option ROMs
Set up Power Management
Initialize security engine (optional)
Enable hardware interrupts
Determine number of ATA and SCSI drives
Set time of day
Check key lock
Initialize Typematic rate
Erase F2 prompt
Scan for F2 key stroke
Enter SETUP
Clear Boot flag
Check for errors
POST done- prepare to boot operating system
One short beep before boot
Terminate QuietBoot (optional)
Check password (optional)
Prepare Boot
Initialize DMI parameters
Initialize PnP Option ROMs
Clear parity checkers
Display MultiBoot menu
Clear screen (optional)
Check virus and backup reminders
Try to boot with INT 19
Initialize POST Error Manager (PEM)
Initialize error logging
Initialize error display function
Initialize system error handler
PnPnd dual CMOS (optional)
Initialize notebook docking (optional)
Initialize notebook docking late
Force check (optional)
Extended checksum (optional)
Unknown interrupt
Chapter 4
E8h
E9h
EAh
EBh
ECh
EDh
EEh
EFh
E4h
E5h
E6h
E7h
E0h
E1h
E2h
E3h
F4h
F5h
F6h
F7h
F0h
F1h
F2h
F3h
Code
1
Beeps For Boot Block in Flash ROM
Initialize the chipset
Initialize the bridge
Initialize the CPU
Initialize the system timer
Initialize system I/O
Check force recovery boot
Checksum BIOS ROM
Go to BIOS
Set Huge Segment
Initialize Multi Processor
Initialize OEM special code
Initialize PIC and DMA
Initialize Memory type
Initialize Memory size
Shadow Boot Block
System memory test
Initialize interrupt vectors
Initialize Run Time Clock
Initialize video
Initialize System Management Mode
Output one beep before boot
Boot to Mini DOS
Clear Huge Segment
Boot to Full DOS
Chapter 4 73
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines displayed.
Action in Sequence
First, plug a monitor to CRT port. Next, enter BIOS utility to running
“Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD cable
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / Error
Indicator incorrectly remains off or on, but system runs correctly
HDD/CD-ROM active indicators cannot work
Main board
HDD/CD-ROM drive
Device driver
Main board
Action in Sequence
Power-Related Symptoms
Symptom / Error
Power shuts down during operation
The system cannot power-on.
The system cannot power-off.
Action in Sequence
Power source (battery pack and power adapter). See “Power
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board
Power source (battery pack and power adapter). See “Power
Battery pack
Power adapter
CPU
Main board
In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD.
Main board
74 Chapter 4
Power-Related Symptoms
Symptom / Error
Battery can’t be charged or discharged
System hang during POST
Action in Sequence
See “Check the Battery Pack” on page 66.
Battery pack
Main board
ODD/HDD/FDD/RAM module
Main board
PCMCIA-Related Symptoms
Symptom / Error
System cannot detect the PC Card (PCMCIA)
PCMCIA slot pin is damaged.
PC Card cannot be inserted or ejected
Action in Sequence
PCMCIA slot assembly
Main board
PCMCIA slot assembly
Check if the PCMCIA slot is blocked
Main board
Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from actual size.
System can power on, but you hear two long beeps: “B--, B--” and the LCD is blank.
Action in Sequence
Enter BIOS Setup Utility to execute “Load Default Settings” then reboot system.
RAM module
Main board
Check BIOS revision
Reinsert DIMM
DIMM
Main board
Speaker-Related Symptoms
Symptom / Error
In Windows, multimedia programs, no sound comes from the computer.
OS volume control
Audio driver
Speaker
Main board
Action in Sequence
Internal speakers make noise or emit no sound.
Speaker
Main board
Microphone cannot work Audio driver
Volume control in Windows XP
Main board
Power Management-Related Symptoms
Symptom / Error
The system will not enter hibernation mode
The system doesn’t enter standby mode after closing the lid of the portable computer.
Action in Sequence
Power option in Windows XP
Hard disk drive
Main board
Driver of Power Option Properties
Lid close switch in upper case
Main board
Chapter 4 75
76
Power Management-Related Symptoms
The system doesn't resume from hibernation/ standby mode.
Symptom / Error
The system doesn't resume from standby mode after opening the lid of the portable computer.
Battery fuel gauge in Windows doesn’t go higher than 90%.
System hangs intermittently.
Action in Sequence
Connect AC adapter then check if the system resumes from
Standby/Hibernation mode.
Check if the battery is low.
Hard disk drive
Main board
LCD cover switch
Main board
Refresh battery (continue use battery until power off, then charge battery).
Battery pack
Main board
Reconnect hard disk/CD-ROM drives.
Main board
Peripheral-Related Symptoms
Symptom / Error
System configuration does not match the installed devices.
External display does not work correctly.
USB does not work correctly
Print problems.
Parallel port device problems
Action in Sequence
Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board
Press Fn+F5, LCD/CRT/Both display switching
Keyboard
Main board
Main board
Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board
Enter BIOS Setup Utility to execute “Load Default Settings” then reboot the system.
Device driver
Device cable
Device
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.
Touchpad does not work.
Action in Sequence
Reconnect the keyboard cable.
Keyboard
Main board
Reconnect touchpad cable.
Touchpad board
Main board
Chapter 4
Modem/LAN-Related Symptoms
Symptom / Error
Internal modem does not work correctly.
Internal LAN does not work correctly
Action in Sequence
Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Lan cable
Driver
Main board
Chapter 4 77
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
78 Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
1.
Power-off the computer.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Remove or disconnect all of the following devices:
T
Non-Acer devices
T
T
T
T
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
T
PC Cards
4.
Power-on the computer.
5.
Determine if the problem has changed.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T
System board
T
LCD assembly
Chapter 4 79
80 Chapter 4
Jumper and Connector Locations
Top View
Chapter 5
DCIN1
USB2
USB1
TV1
CRT1
LCD1
U52
INV1
RJ1
DOCK1
CBUS1
DC-In Jack
USB Port
USB Port
S-Vedio Port
External Display Port
LCD Coaxial Cable Connector
South Bridge
Inverter Cable Connector
Modem Jack/LAN Jack
Expansion Port
PCMCIA Slot
1394_1
LOUT
MIC1
Smart Card
Slot
RTC1
SW1
SW2
TPAD1
MDC2
KB1
DM2
IEEE 1394 Port
Line-Out Jack
Mic-In Jack
Smart Card Reader Slot
RTC Battery Connector
Smart Card Connector
SW2
Touchpad Connector
MDC Board Connector
Keyboard Connector
DIMM Socket 2
Chapter 5 81
Bottom View
U9
DM_1
FAN1
Switch Setting
CPU Socket
DIMM Socket 1
FAN Connector
CHKPW
BOOTBLOCK ENABLE
ON
X
SW2-1
HDD1
MINI1
X
ON
SW2-2
Mini PCI Connector
HDD Connector
82 Chapter 5
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C300 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Chapter 6 83
Exploded Diagram
NOTE: The part numbers on the exploded diagram are vendor part numbers, not Acer part numbers. Please refer to the most up-to-date spare part list for the correct part numbers as you order the parts.
Adapter
Picture
Battery
NS
NS
No.
Partname And Description
ADAPTER 19V 70W 3PIN DELTA ADP-65DB
BATTERY PACK LI-ION 8CELL SANYO BTP-
63D1
Part Number
25.10110.171
RTC BATTERY 23.T28V1.001
Boards
84 Chapter 6
Picture No.
Partname And Description
EXTENSION BOARD
Part Number
55.T28V1.001
MODEM BOARD AMBIT T60M283.10(01)
MODEM/BLUETOOTH BOARD AMBIT
T60M665.00
54.09011.544
54.09061.001
WIRELESS LAN BOARD 802.11B INTEL
CALEXICO WM3B2100
KI.CAX01.002
Cables
6
NS
NS
NS
NS
Case/Cover/Bracket Assembly
2
TOUCHPAD CABLE
POWER CORD 10A 125V KINGCORD US
CORD 10A 250V K50081H5183BE(I)
MODEM CABLE 96MM
50.T28V1.001
27.T30V1.001
27.T30V1.004
50.T28V1.002
LED CABLE
MIDDLE COVER
50.T28V1.009
42.T28V1.001
15 HINGE CAP BACK 42.T28V1.002
14 HINGE CAP FRONT 42.T28V1.003
Chapter 6 85
86
Picture
9
No.
Partname And Description
MINI PCI COVER W/SCREW
Part Number
42.T28V1.004
11
8
10
12
LOWER CASE FRONT COVER W/SPEAKER
PACK
60.T28V1.003
LOWER CASE LEFT COVER POWER SWITCH
SIDE
60.T28V1.004
LOWER CASE RIGHT COVER SMART CARD/
PCMCIA SIDE
60.T28V1.005
HDD COVER W/SCREW 42.T28V1.005
NS HDD HOLDER 33.T28V1.001
13
3
UPPER CASE W/LATCH MODULE &
TOUCHPAD MODULE
Note: The image here contains touchpad cable only.
60.T28V1.001
TOUCHPAD HOLDER 42.T28V1.006
7 LOWER CASE W/DIMM COVER & RUBBER
FOOT
60.T28V1.002
Chapter 6
Picture
NS
No.
Partname And Description
DIMM COVER
Part Number
42.T28V1.007
1 KEYBOARD SUPPORT PLATE 60.T28V1.010
Communication Module
NS BLUETOOTH ANTENNA
NS WIRELESS LAN ANTENNA AUX
NS WIRELESS LAN ANTENNA MAIN
50.T28V1.003
50.T28V1.004
50.T28V1.005
CPU
FDD Module
Card Reader
NS
NS
NS
NS
NS
NS
NS
NS CPU BANIAS 1.7GMHZ 1MB INTEL
CPU BANIAS 1.6GMHZ 1MB INTEL
CPU BANIAS 1.5GMHZ 1MB INTEL
CPU BANIAS 1.4GMHZ 1MB INTEL
CPU BANIAS 1.3GMHZ 1MB INTEL
CPU DOTHAN 1.8GMHZ INTEL
EXTENTION FDD MODULE USB YEDATA YD-
8U10 REV.HL
KC.BS001.17G
KC.BS001.16G
KC.BS001.15G
KC.BS001.14G
KC.BS001.13G
5 IN 1 MEMORY CARD READER MODULE
5-IN-1 MEMORY CARD READER BOARD
CARD READER HOLDER
CARD READER COVER
CARD READER BRACKET ASSEMBLY
MEMORY CARD READER FFC CABLE
LC.T3405.001
55.T34V5.005
60.T34V5.004
33.T34V5.005
33.T34V5.006
50.T34V5.008
Chapter 6 87
Picture
HDD/ Hard Disk Drive
NS
No.
NS
Partname And Description Part Number
HDD DRIVE 60G HGST IC25N060ATMR04
HDD DRIVE 20G HGST IC25N020ATMR04
HDD DRIVE 30G HGST IC25N030ATMR04
HDD DRIVE 40G HGST IC25N040ATMR04
KH.06007.002
KH.02007.002
KH.03007.002
KH.04007.004
HDD DRIVE 60G HGST TS548060M9AT00
HDD DRIVE 80G HGST IC25N080ATMR04
KH.06007.003
KH.08007.002
HDD DRIVE 30G TOSHIBA MK3021GAS KH.33004.001
HDD DRIVE 40G TOSHIBA MK4021GAS ACER KH.34004.001
HDD DRIVE 80G TOSHIBA MK8025GAS
KA023A
KH.08004.001
HDD DRIVE 60G TOSHIBA
HDD DRIVE 40G FUJITSU V-40 MHT2040AT
HDD DRIVE 60G MHT2060AT F/W:002E
HDD DRIVE 60G TOSHIBA MK6021GAS
HDD HOLDER
KH.06004.001
KH.04006.002
KH.04006.003
KH.36004.001
33.T28V1.001
8 HDD COVER W/SCREW 42.T28V1.005
Keyboard
LCD
NS
17
NS
NS
KEYBOARD 84 KEY DARFON NSK-A4001 US
KEYBOARD DARFON NSK-A4002 TAIWAN
KEYBOARD ITALIAN
KEYBOARD GERMAN
KEYBOARD GERMAN
KEYBOARD SPANISH
ASSY LCD MODULE 14.1" XGA CHIMEI
N141X9-L01
LCD MODULE 14.1" XGA AU B141XG08 V.2
LCD ASSEMBLY 14.1" XGA CHIME N141X9-
L01 W/PROTECTION COVER & SPONGE
LCD ASSEMBLY 14.1" XGA AU B141XG08 V.2
W/PROTECTION COVER & SPONGE
6M.T28V1.006
6M.T28V1.007
INVERTER BOARD 14.1" AMBIT 19.T28V1.001
88 Chapter 6
Picture
NS
No.
Partname And Description
BUTTON BOARD
NS LED BOARD
NS LCD COAXIAL CABLE 14.1"
LCD COAXIAL CABLE 14.1"
Part Number
55.T28V1.003
55.T28V1.004
50.T28V1.006
50.T28V1.008
NS INVERTER CABLE 50.T28V1.007
NS
NS
DIGITIZER TOUCHPAD PANEL FOR 14.1 IN.
WACOM SU-015
LCD BEZEL W/ICON LABEL & NAME PLATE &
WIRELESS LAN ANTENNA
56.T33V1.001
60.T28V1.007
NS LCD PANEL W/ANTENNA & HINGE & LOGO 60.T28V1.008
Main Board
NS HINGE ASSEMBLY 33.T28V1.005
18 MAINBOARD W/O CPU W/PCMCIA SLOT &
RTC BATTERY & SMART CARD SLOT &
THERMAL PLATE
NS PCMCIA SLOT 22.T28V1.001
Chapter 6 89
Picture
NS
No.
Partname And Description
SMART CARD SLOT
Part Number
22.T28V1.002
Memory
NS
Optical Drive/Combo Module
NS
NS
NS
SDIMM 512M INFINEON
SDIMM 128M NANYA
SDIMM 256M INFINEON
SODIMM 256M NANYA
SDIMM 256M ELPIDA
SODIMM 512M MICRON
SDIMM 512M ELPIDA
SODIMM 512M MICRON
SODIMM 512M NANYA
SODIMM 1GB ELPIDA
KN.51202.007
KN.12803.008
KN.25602.009
KN.25603.009
KN.25609.002
KN.25604.009
KN.51209.002
KN.51204.006
KN.51203.005
TBD
CDRW/DVD COMBO MODULE 24X QSI SBW-
242U
COMBO MODULE 24X SONY CRX830E C
DVD-ROM MODULE 8X MKE SR-8177
DVD-ROM MODULE 8X LITEON XJ-SD081D
DVD-RW MODULE 2X DUE PIONEER DVR-
K12D
CDRW/DVD COMBO DRIVE 24X QSI SBW-
242U
COMBO DRIVE 24X SONY CRX830E C
DVD-ROM DRIVE 8X MKE SR-8177
DVD-ROM DRIVE 8X LITEON XJ-SD081D
DVD-RW DRIVE 2X DUE PIONEER DVR-K12D
OPTICAL BRACKET
6M.T28V1.001
6M.T28V1.002
6M.T28V1.003
6M.T28V1.004
6M.T28V1.005
33.T28V1.002
NS OPTICAL DEVICE BOARD 55.T28V1.002
Pointing Device
NS TOUCHPAD SYNAPTICS TM41P-341 56.T28V1.001
90 Chapter 6
Picture
Heatsink/FAN
NS
No.
Partname And Description
CPU FANSINK W/FAN
Part Number
60.T28V1.006
Microphone
NS FAN
NS
NS
HEATSINK
MICROPHONE
23.T28V1.002
34.T28V1.001
23.T28V1.003
Others
NS
NS
5
4
NS
NS
NS
NS
NS
NAME PLATE
ICON PLATE
LOGO PLATE
RUBBER FOOT
LCD SCREW MYLAR LOWER
LCD SCREW MYLAR UPPER
LCD LATCH MODULE
TOUCHPAD SCROLL KEY
TOUCHPAD BUTTON
40.T28V1.001
40.T28V1.002
31.48R18.001
47.T30V1.003
47.T28V1.001
47.T28V1.002
60.T28V1.009
42.T28V1.008
42.T28V1.009
Screws
SCRW HEX NUT W/WASHER #4 NI BT)
SCREW M2X4 (HEAD 0.3) NYLOK
SCREW M2X4 (HEAD 0.5) NYLOK
SCREW M2.5X6
SCREW M3x4(86.9A524.4R0)
SCRW M2*4 WAFER NI
SCRW MAC PAN M2*L9.3NI NYL SPR
SCREW M2*3 NYLON 1JMCPC-420325
SCREW MACH WAFER M2*6L BK-ZN
34.00015.211
86.00A23.320
86.00A55.320
86.9A353.6R0
86.9A524.4R0
86.9A552.4R0
86.T28V1.003
86.9A352.3R0
86.9A352.6R0
Chapter 6 91
Picture No.
Partname And Description
SCREW MACH WAFER M2*L3.1 Y-ZN
SCREW M2 X L8 (DIA 6MM)
SCRW MACH WAFER M2*L8 NI S NOT
SCREW NYLOK M2.5-5
SCRW M1.7*5.5 TAPPING NI
Part Number
86.T28V1.004
86.T28V1.005
86.T28V1.006
86.9A553.5R0
86.T28V1.007
92 Chapter 6
Chapter 6 93
Appendix A
Model Definition and Configuration
TravelMate C300 Series
Model
Number
300XCi
301XCi
302XMi
CPU
P-M 1.4G
PM-1.4G
PM-1.5G
PM-1.6G
LCD
14.1XGA
14.1XGA
14.1XGA
Memory
1X256
2x256M
2X256
1X512
2x256M
HDD
(GB)
30/40
40/60
60
ODD
24x DVD+CD-
RW
24x DVD+CD-
RW
DVD-Dual
Wireless
LAN
11b
MDC
Combo
11b
11b
N
Combo
Appendix A 94
Appendix B
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows
®
XP Home, Windows
®
XP Pro and Windows
®
2000 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate C300 series
Compatibility Test Report released by the Acer Mobile System Testing Department.
Appendix B 95
Microsoft
®
Windows
®
XP Pro Environment Test
Item
LAN Card
Modem Card
Combo Card
ATA Card
USB 2.0 Card
1394
SCSI Card
Wireless LAN Card
Bluetooth Card
ISDN Card
Token Ring Card
External CRT
Projector
Legacy (Parallel) Printer / Scanner
IR Printer
Specifications
3Com EtherLink III
IBM EtherJet CardBus Adapter 10/100
Intel EtherExpress Pro/100 Mobile Adapter
Xircom CardBus Ethernet 10/100 32Bitr
USR Megahertz 56K PC Card Modem
Xircom CreditCard Modem 56
IBM 56K Double Jack Modem
3Com Megahertz 10/100LAN+Modem 56
Xircom RealPort CardBus Ethernet 10/100+ Modem 56
IBM Microdrive 340MB
IBM Microdrive 1G
Iomega Click! 40MB
Sony Memory Stick 64MB
Sandisk Compact Flash Card 20MB
Apacer SD Flash Card 128MB
Apacer 128MB Memory Stick
Apricorn EZ-USB 2.0 Cardbus PC Card
DTK USB 2.0 2Port CardBus Host Controller
Adaptec USB2CONNECT
Buffalo 1394 Interface Cardbus
I-O Data 1394 Interface Cardbus
Pixela 1394 Card PC Card
Adaptec 1480A or B SCSI CB
NewMedia Bus Toaster SCSI II
Intel Pro/Wireless LAN PC Card
Proxim Skyline 802.11a Cardbus Card
Cisco Aironet 350 series Wireless LAN Card
NeWeb Wireless LAN Card 802.11b
Cisco Wireless LAN Card 802.11a
IBM Community Bluetooth PC Card
Toshiba Bluetooth PC Card
US Robotics Megahertz 128K ISDN Card
IBM Token Ring 16/4 Adapter II
Acer 211c 21”
ViewSonic PF790 19”
Acer FP751 17” TFT LCD
IBM Color TFT LCD 14”
Compaq Color Monitor V70
NEC Color Monitor 20”
Mozo 17” TFT LCD (DVI)
NEC MultiSync MT-1040
Canon BJC-600J
Epson Stylus Color 740 Parallel interface
HP DeskJet 890C
HP DeskJet 880C Parallel interface
HP LaserJet 6MP
HP LaserJet 2200
HP LaserJet 6MP use IR
HP LaserJet 2200 use IR
96 Appendix B
Item
USB Keyboard / Mouse
USB Printer / Scanner
USB Camera
USB Storage Drive
USB Flash Drive
USB Floppy Drive
USB Hub and Others
Bluetooth Printer
Access Point 802.11b
Access Point 802.11a/b
Access Point 802.11a
Specifications
Chicony USB Keyboard
Chicony USB Keypad
Microsoft Natural Keyboard Pro
Acer Aspire USB Mouse
Logicool USB Mouse
Logitech Coreless MouseMan Wheel USB interface
Logitech USB Wheel Mouse
Microsoft IntelliMouse Optical USB interface
Epson Stylus Color 740 USB interface
HP DeskJet 880C USB interface
HP ScanJet 3300C Color Scanner
JS USB Digital Speaker
Panasonic USB Speaker EAB-MPC57USB
Aiwa Nultimedia Digital Speaker
Microsoft SideWinder Precision Pro Joystick
Logitech WingMan RumblePad
Intel Easy PC Camera
Logitech QuickCam Express Internet
Logitech QuickCam Home PC Video Camera
Orange Micro USB 2.0 WebCam
Logitech CDRW + DVDROM combo USB interface
Iomega USB Zip 250MB
Plextor Burn-Proof CDRW (USB 2.0)
Fujitsu MO-1300 1.3G (USB 2.0)
Fujitsu 20G HDD (USB 2.0)
Sony DVDROM (USB 2.0)
IO-Data DVDROM (USB 2.0)
Sandisk Card Reader 6 In 1 (USB 2.0)
Apacer USB Handy Drive32/128MB
Apacer USB Handy Drive 256/512MB
Sony Memory Key 128MB
Dell Memory Key 64MB
Acer YE-Data USB Floppy Drive
Belkin 4 Port USB Hub
Eizo I Station USB Hub
Elecom USB Hub 4 Port
Sanwa USB Hub 4 Port
Sanwa 4 Port Hub (USB 2.0)
Corega WirelessLAN USB Stick (USB 1.1) *1
HP Deskjet 995C (bluetooth interface)
Hitachi DC-CN3300
Lucent RG-1000
Lucent WavePoint-II
Cisco Aironet 350
Orinoco AP-500
Intel Dual Pro/Wireless 5000
Intel Pro/Wireless 5000
Appendix B 97
Microsoft
®
Windows
®
XP Home Environment Test
Item
LAN Card
Modem Card
Combo Card
ATA Card
USB 2.0 Card
1394
SCSI Card
Wireless LAN Card
Bluetooth Card
ISDN Card
Token Ring Card
External CRT
Projector
Legacy (Parallel) Printer / Scanner
IR Printer
Specifications
3Com EtherLink III
IBM EtherJet CardBus Adapter 10/100
Intel EtherExpress Pro/100 Mobile Adapte
Xircom CardBus Ethernet 10/100 32Bitr
USR Megahertz 56K PC Card Modem
Xircom CreditCard Modem 56
IBM 56K Double Jack Modem
3Com Megahertz 10/100LAN+Modem 56
Xircom RealPort CardBus Ethernet 10/100+ Modem 56
IBM Microdrive 340MB
IBM Microdrive 1G
Iomega Click! 40MB
Sony Memory Stick 64MB
Sandisk Compact Flash Card 20MB
Apacer SD Flash Card 128MB
Apacer 128MB Memory Stick
Apricorn EZ-USB 2.0 Cardbus PC Card
DTK USB 2.0 2Port CardBus Host Controller
Adaptec USB2CONNECT
Buffalo 1394 Interface Cardbus
I-O Data 1394 Interface Cardbus
Pixela 1394 Card PC Card
Adaptec 1480A or B SCSI CB
NewMedia Bus Toaster SCSI II
Intel Pro/Wireless LAN PC Card
Proxim Skyline 802.11a Cardbus Card
Cisco Aironet 350 series Wireless LAN Card
NeWeb Wireless LAN Card 802.11b
Cisco Wireless LAN Card 802.11a
IBM Community Bluetooth PC Card
Toshiba Bluetooth PC Card
US Robotics Megahertz 128K ISDN Card
IBM Token Ring 16/4 Adapter II
Acer 211c 21”
ViewSonic PF790 19”
Acer FP751 17” TFT LCD
IBM Color TFT LCD 14”
Compaq Color Monitor V70
NEC Color Monitor 20”
Mozo 17” TFT LCD (DVI)
NEC MultiSync MT-1040
Canon BJC-600J
Epson Stylus Color 740 Parallel interface
HP DeskJet 890C
HP DeskJet 880C Parallel interface
HP LaserJet 6MP
HP LaserJet 2200
HP LaserJet 6MP use IR
HP LaserJet 2200 use IR
98 Appendix B
Item
USB Keyboard / Mouse
USB Printer / Scanner
USB Camera
USB Storage Drive
USB Flash Drive
USB Floppy Drive
USB Hub and Others
Bluetooth Printer
Access Point 802.11b
Access Point 802.11a/b
Access Point 802.11a
Specifications
Chicony USB Keyboard
Chicony USB Keypad
Microsoft Natural Keyboard Pro
Acer Aspire USB Mouse
Logicool USB Mouse
Logitech Coreless MouseMan Wheel USB interface
Logitech USB Wheel Mouse
Microsoft IntelliMouse Optical USB interface
Epson Stylus Color 740 USB interface
HP DeskJet 880C USB interface
HP ScanJet 3300C Color Scanner
JS USB Digital Speaker
Panasonic USB Speaker EAB-MPC57USB
Aiwa Nultimedia Digital Speaker
Microsoft SideWinder Precision Pro Joystick
Logitech WingMan RumblePad
Intel Easy PC Camera
Logitech QuickCam Express Internet
Logitech QuickCam Home PC Video Camera
Orange Micro USB 2.0 WebCam
Logitech CDRW + DVDROM combo USB interface
Iomega USB Zip 250MB
Plextor Burn-Proof CDRW (USB 2.0)
Fujitsu MO-1300 1.3G (USB 2.0)
Fujitsu 20G HDD (USB 2.0)
Sony DVDROM (USB 2.0)
IO-Data DVDROM (USB 2.0)
Sandisk Card Reader 6 In 1 (USB 2.0)
Apacer USB Handy Drive32/128MB
Apacer USB Handy Drive 256/512MB
Sony Memory Key 128MB
Dell Memory Key 64MB
Acer YE-Data USB Floppy Drive
Belkin 4 Port USB Hub
Eizo I Station USB Hub
Elecom USB Hub 4 Port
Sanwa USB Hub 4 Port
Sanwa 4 Port Hub (USB 2.0)
Corega WirelessLAN USB Stick (USB 1.1) *1
HP Deskjet 995C (bluetooth interface)
Hitachi DC-CN3300
Lucent RG-1000
Lucent WavePoint-II
Cisco Aironet 350
Orinoco AP-500
Intel Dual Pro/Wireless 5000
Intel Pro/Wireless 5000
Appendix B 99
Microsoft
®
Windows
®
2000 Environment Test
LAN Card
Modem Card
Item
Combo Card
ATA Card
USB 2.0 Card
1394
SCSI Card
Wireless LAN Card
Bluetooth Card
Token Ring Card
External CRT
Projector
Legacy (Parallel) Printer / Scanner
IR Printer
USB Keyboard / Mouse
USB Priinter / Scanner
USB Camera
USB Storage Drive
USB Flash Drive
USB Floppy Drive
USB Hub and Others
Specifications
IBM EtherJet CardBus Adapter 10/100
USR Megahertz 56K PC Card Modem
Xircom CreditCard Modem 56
IBM 56K Double Jack Modem
Xircom RealPort CardBus Ethernet 10/100+ Modem 56
IBM Microdrive 340MB
Iomega Click! 40MB
Apacer SD Flash Card 128MB
Apacer 128MB Memory Stick
Adaptec USB2CONNECT
Buffalo 1394 Interface Cardbus
I-O Data 1394 Interface Cardbus
Pixela 1394 Card PC Card
Adaptec 1480A or B SCSI CB
Intel Pro/Wireless LAN PC Card
IBM Community Bluetooth PC Card
IBM Token Ring 16/4 Adapter II
ViewSonic PF790 19”
Acer FP751 17” TFT LCD
NEC Color Monitor 20”
NEC MultiSync MT-1040
Epson Stylus Color 740 Parallel interface
HP DeskJet 880C Parallel interface
HP LaserJet 2200
HP LaserJet 6MP use IR
HP LaserJet 2200 use IR
Chicony USB Keyboard
Microsoft Natural Keyboard Pro
Acer Aspire USB Mouse
Logitech Coreless MouseMan Wheel USB interface
Logitech USB Wheel Mouse
HP DeskJet 880C USB interface
HP ScanJet 3300C Color Scanner
Panasonic USB Speaker EAB-MPC57USB
Logitech WingMan RumblePad
Logitech QuickCam Home PC Video Camera
Orange Micro USB 2.0 WebCam
Plextor Burn-Proof CDRW (USB 2.0)
Fujitsu 20G HDD (USB 2.0)
Sony DVDROM (USB 2.0)
Sandisk Card Reader 6 In 1 (USB 2.0)
Apacer USB Handy Drive32/128MB
Apacer USB Handy Drive 256/512MB
Sony Memory Key 128MB
Acer YE-Data USB Floppy Drive
Eizo I Station USB Hub
Sanwa 4 Port Hub (USB 2.0)
100 Appendix B
Item
Bluetooth Printer
Access Point 802.11b
Access Point 802.11a/b
Access Point 802.11a
Specifications
HP Deskjet 995C (bluetooth interface)
Cisco Aironet 350
Orinoco AP-500
Intel Dual Pro/Wireless 5000
Intel Pro/Wireless 5000
Appendix B 101
102 Appendix B
Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
T
T
T
T
Service guides for all models
User's manuals
Training materials
Bios updates
T
T
Software utilities
Spare parts lists
T
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Also contained on this website are:
T
Detailed information on Acer's International Traveler's Warranty (ITW)
T
T
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C 103
104 Appendix C
A
B
ACPI 1.0a 23
AFLASH Utility 46
Battery Pack 50
BIOS 23 package 23 password control 23
ROM size 23
ROM type 23 vendor 23
Version 23
BIOS Setup Utility 35
BIOS Supports protocol 23
BIOS Utility 35
Basic System Settings 40
Navigating 36
Onboard Device Configuration 42
Startup Configuration 41
System Information 36
System Security 45
Board Layout 4
Bottom View 5
Top View 4
C
Cache controller 23 size 23
CardBus 29
CPU core voltage 23 package 23 type 23
D
DIMM
Combinations 24 external 51 removing 51
Disassembly
Battery Pack 49
Floppy Disk Drive 57
Procedure Flowchart 49
Display 3
E
Index
Error Symptom-to-Spare Part Index 67
External CD-ROM Drive Check 64
External Diskette Drive Check 64
F
Features 1
Flash Utility 46
Floppy Disk removing the 57
FRU (Field Replaceable Unit) List 83
H
Hard disk 25
HDD 25
Hot Keys 14
I
Indicators 12
Intermittent Problems 78
J
K
L
M
L2 cache 23
Memory Check 65
Model Definition 94
Modem 24
O
Keyboard 30
Keyboard or Auxiliary Input Device Check 64
Online Support Information 103
P
Jumper and Connector Locations 81
Top View 81
Bottom View 82
Panel 6
Bottom 11 left 6
Rear 9 right 9
Index
105
Parallel Port 28
PC Card 12, 29
PCMCIA 29
Pentium III 23
Power System Check 65
Battery Pack 66
Processor 23
R
RMA 83
S
Second Level Cache 23
System
Block Diagram 3
Layout 4
System Diagnostic Diskette 46
System Memory 23
System Utilities 35
System Utility Diskette 46
T
Test Compatible Components 95
Touchpad Check 66
Troubleshooting 63
U
Undetermined Problems 79
USB 29 utility
BIOS 35
V
W
Video
Resolutions 28
Windows 2000 Environment Test 96, 98
106 Index
Index 107
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Table of contents
- 1 TravelMate C300
- 2 Revision History
- 3 Copyright
- 7 Table of Contents
- 9 Ch.1 System Specifications
- 9 Features
- 11 System Block Diagram
- 12 Board Layout
- 12 Top View
- 13 Bottom View
- 14 Outlook View
- 14 Front View
- 16 Left view
- 17 Right view
- 18 Rear Panel
- 19 Bottom Panel
- 20 Indicators
- 22 Lock Keys
- 23 Embedded Numeric Keypad
- 24 Windows Keys
- 25 Hot Keys
- 27 The Euro Symbol
- 28 Launch Keys
- 29 Touchpad
- 29 Touchpad Basics
- 31 Hardware Specifications and Configurations
- 43 Ch.2 System Utilities
- 43 BIOS Setup Utility
- 44 Navigating the BIOS Utility
- 45 Information
- 46 Main
- 48 Advanced
- 49 Security
- 52 Boot
- 53 Exit
- 54 BIOS Flash Utility
- 55 Ch.3 Machine Disassembly and Replacement
- 56 General Information
- 56 Before You Begin
- 57 Disassembly Procedure Flowchart
- 58 Removing the Battery Pack
- 59 Removing the HDD Module/Optical Module/Wireless LAN Card/Keyboard and LCD Module
- 59 Removing the HDD Module
- 59 Removing the Optical Disc Drive Module
- 59 Removing the Wireless LAN Card
- 59 Removing the Keyboard
- 60 Removing the LCD Module
- 62 Disassembling the Main Unit
- 62 Separate the main unit into the logic upper and the logic lower assembly
- 62 Disassembling the logic upper assembly
- 63 Disassembling the logic lower assembly
- 65 Disassembling the LCD Module
- 68 Disassembling the External Modules
- 68 Disassembling and Reassembling the HDD Module
- 68 Disassembling and Reassembling the Optical Disc Drive Module
- 70 Assemble the Hinge Caps
- 71 Ch.4 Troubleshooting
- 72 System Check Procedures
- 72 External Diskette Drive Check
- 72 External CD-ROM Drive Check
- 72 Keyboard or Auxiliary Input Device Check
- 73 Memory check
- 73 Power System Check
- 74 Touchpad check
- 75 Power-On Self-Test (POST) Error Message
- 76 Index of Error Messages
- 78 POST Codes
- 82 Index of Symptom-to-FRU Error Message
- 86 Intermittent Problems
- 87 Undetermined Problems
- 89 Ch.5 Jumper and Connector Locations
- 89 Top View
- 90 Bottom View
- 91 Ch.6 FRU (Field Replaceable Unit) List
- 102 App.A Model Definition and Configuration
- 102 TravelMate C300 Series
- 103 App.B Test Compatible Components
- 104 Microsoft(R)Windows(R)XP Pro Environment Test
- 106 Microsoft(R)Windows(R)XP Home Environment Test
- 108 Microsoft(R)Windows(R)2000 Environment Test
- 111 App.C Online Support Information
- 113 Index