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EXPRESS5800/120Ed () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ xxx EXPRESS5800/120Ed () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Computers Inc. product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc. is prohibited. Trademarks MS-DOS is a registered trademark of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. Windows NT is a trademark of Microsoft Corporation. Windows 2000 is a registered trademark of Microsoft Corporation. SCO UNIX is a registered trademark of Santa Cruz Operations, Inc. SCO OpenServer is a trademark of Santa Cruz Operations, Inc. Adaptec is a registered trademark of Adaptec, Inc. UnixWare is a registered trademark of Santa Cruz Operations, Inc. Pentium III is a registered trademark of Intel Corporation. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners. PN: 456-01527-001 March 2001 Copyright 2000, 2001 NEC Computers Inc. 15 Business Park Way Sacramento, CA 95828 All Rights Reserved Contents Proprietary Notice Using This Guide .................................................................vii Text Conventions ............................................................................................................... viii Related Documents .............................................................................................................. ix Safety Notices ....................................................................................................................... x Safety Notices for Users Outside of the U.S.A. and Canada .......................................... xi Care and Handling............................................................................................................... xii System Overview ................................................................1-1 Overview ............................................................................................................................ 1-2 System Chassis................................................................................................................... 1-4 Power Supply ..................................................................................................................... 1-5 Peripheral Bays .................................................................................................................. 1-5 System Board Features....................................................................................................... 1-6 Pentium III Processor.................................................................................................... 1-7 System Memory ............................................................................................................ 1-7 Real-Time Clock/Calendar ........................................................................................... 1-7 BIOS ............................................................................................................................. 1-7 I/O Expansion Slots ...................................................................................................... 1-8 IDE Controller .............................................................................................................. 1-9 Keyboard and Mouse Controller................................................................................... 1-9 Network Controller ....................................................................................................... 1-9 SCSI Controller........................................................................................................... 1-10 Video Controller ......................................................................................................... 1-10 Peripheral Controller................................................................................................... 1-10 Serial Ports .......................................................................................................... 1-10 Parallel Port......................................................................................................... 1-10 External Device Connectors........................................................................................ 1-10 System Board Management Controller (BMC) .......................................................... 1-11 ACPI ........................................................................................................................... 1-12 AC Link Mode ................................................................................................................. 1-12 Remote Power-On (Wake ON LAN) Function................................................................ 1-13 System Security................................................................................................................ 1-13 Security with Mechanical Locks and Monitoring....................................................... 1-13 Software Locks via the System Setup Utility ............................................................. 1-13 Setting Up the System........................................................2-1 Overview ............................................................................................................................ 2-2 Selecting a Site................................................................................................................... 2-2 Unpacking the System........................................................................................................ 2-3 Rack-Mount Subsystem Assembly .................................................................................... 2-3 Preparing the Mounting Bracket Assemblies................................................................ 2-4 Attaching the Mounting Bracket Assembly to the Rack............................................... 2-4 Installing the Server into the System Rack ................................................................... 2-6 Getting Familiar with the System....................................................................................... 2-8 Front View .................................................................................................................... 2-8 Rear View ..................................................................................................................... 2-9 Contents iii Making Connections.........................................................................................................2-10 Connecting the Power Cord..............................................................................................2-11 Powering On Your System ...............................................................................................2-12 Configuring Your System ..................................................3-1 Configuring Your System...................................................................................................3-2 BIOS Setup Utility..............................................................................................................3-3 Using the BIOS Setup Utility........................................................................................3-3 BIOS Setup Configuration Settings...............................................................................3-4 Main Menu ....................................................................................................................3-5 Advanced Menu ............................................................................................................3-6 Advanced Submenu...............................................................................................3-7 Memory Reconfiguration Submenu ......................................................................3-7 CPU Reconfiguration Submenu ............................................................................3-8 Peripheral Configuration Submenu .......................................................................3-8 Peripheral Configuration Submenu (Continued) ...................................................3-9 Monitoring Configuration Submenu......................................................................3-9 PCI Device Submenu.............................................................................................3-9 Option ROM Submenu........................................................................................3-10 Numlock Submenu ..............................................................................................3-10 Security Menu .............................................................................................................3-11 System Hardware Menu ..............................................................................................3-12 Thermal Sensor Submenu....................................................................................3-12 Wake On Events Submenu ..................................................................................3-12 Console Redirection Submenu ............................................................................3-13 Boot Menu...................................................................................................................3-13 Boot Device Priority Menu..................................................................................3-13 Exit Menu....................................................................................................................3-14 Exit Menu ............................................................................................................3-14 Adaptec SCSI Utility ........................................................................................................3-15 Running the SCSI Utility ............................................................................................3-15 Adaptec SCSI Utility Configuration Settings..............................................................3-16 Exiting Adaptec SCSI Utility ......................................................................................3-17 Configuring the RAID Controller ....................................................................................3-18 Configuring System Board Jumpers.................................................................................3-19 Before You Begin........................................................................................................3-19 Moving System Board Jumpers ..................................................................................3-20 Clearing and Changing the Passwords ........................................................................3-21 Clearing CMOS...........................................................................................................3-22 Upgrading Your System.....................................................4-1 General Information ...........................................................................................................4-2 Static Precautions ...............................................................................................................4-2 Preparing Your System for Upgrade ..................................................................................4-3 Equipment Log ...................................................................................................................4-3 Removing the Side Panels ..................................................................................................4-3 Installing Side Panels..........................................................................................................4-4 Modifying the System Board..............................................................................................4-5 Replacing the Real-time Clock Battery.........................................................................4-5 Removing and Installing a Pentium III Processor .........................................................4-7 DIMMs ........................................................................................................................4-14 Option Boards...................................................................................................................4-17 iv Contents Recommended PCI Option Board Locations.............................................................. 4-17 Installing an Option Board.......................................................................................... 4-18 Removing an Option Board ........................................................................................ 4-19 Installing a RAID Controller Board ................................................................................. 4-20 Hard Disk Drives.............................................................................................................. 4-21 Installing an Internal Hard Disk Drive........................................................................ 4-22 Removing an Internal Hard Disk Drive ...................................................................... 4-25 Front Panel ....................................................................................................................... 4-26 Removing the Front Panel........................................................................................... 4-26 Installing the Front Panel ............................................................................................ 4-27 Removing EMI Shields and Filler Panels ........................................................................ 4-28 Removable Media Devices............................................................................................... 4-29 Installing a 5.25-Inch Device ...................................................................................... 4-29 Removing a 5.25-Inch Device .................................................................................... 4-31 Problem Solving..................................................................5-1 Problem Solving................................................................................................................. 5-2 Static Precautions ............................................................................................................... 5-2 Troubleshooting Checklists................................................................................................ 5-3 Initial System Startup.................................................................................................... 5-3 Running New Application Software ............................................................................. 5-4 After System Has Been Running Correctly .................................................................. 5-5 Diagnostic Testing.............................................................................................................. 5-6 Error Checking.............................................................................................................. 5-6 Troubleshooting Guide ................................................................................................. 5-6 Preparing the System for Diagnostic Testing........................................................ 5-6 Monitoring POST.................................................................................................. 5-7 Verifying Proper Operation of Key System Indicators ......................................... 5-8 Confirming Loading of the Operating System ...................................................... 5-8 Specific Problems and Corrective Actions......................................................................... 5-9 Power LED Does Not Light.......................................................................................... 5-9 Incorrect or No Beep Code ......................................................................................... 5-10 No Characters Appear on Screen ................................................................................ 5-10 Characters are Distorted or Incorrect .......................................................................... 5-11 System Cooling Fans Do Not Rotate .......................................................................... 5-11 Diskette Drive Activity LED Does Not Light............................................................. 5-11 CD-ROM Drive Activity Light Does Not Light ......................................................... 5-11 Problems with Application Software .......................................................................... 5-12 Bootable CD-ROM Is Not Detected ........................................................................... 5-12 Problems with the Network.............................................................................................. 5-12 Plug and Play Installation Tips......................................................................................... 5-13 BIOS User’s Information ................................................................................................. 5-13 POST Error Codes and Messages ............................................................................... 5-14 How to Identify BIOS and BMC Revision Levels........................................................... 5-18 BIOS Revision Level Identification............................................................................ 5-18 BMC Revision Level Identification............................................................................ 5-18 How to Identify System Event Log Data ......................................................................... 5-19 System Cabling .................................................................. A-1 System Cabling ................................................................................................................. A-2 Before You Begin ............................................................................................................. A-2 Static Precautions .............................................................................................................. A-2 Contents v Standard Configuration......................................................................................................A-3 RAID Configuration ..........................................................................................................A-5 Glossary Equipment Log Index vi Contents Using This Guide The EXPRESS5800/120Ed User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system. ! Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system, assemble the rack-mount subsystem, make cable connections, and power on your system. ! Chapter 3, “Configuring Your System” tells you how to configure the system and provides instructions for running the BIOS Setup Utility and the Adaptec Configuration Utility, which is used to configure SCSI devices in your system. This chapter also provides information on system board jumper settings. ! Chapter 4, “Upgrades and Options” provides you with instructions for upgrading your system with an additional processor, optional memory, options cards, and peripheral devices. ! Chapter 5, “Problem Solving” contains helpful information for solving problems that might occur with your system. ! Appendix A, “System Cabling” includes cabling information for the two onboard SCSI controllers, the onboard IDE controller, and the optional RAID controllers. ! “Glossary” defines the standard acronyms and technical terms used in this manual. ! “Equipment Log” provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system. Using This Guide vii Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter. ! Text or keystrokes that you enter appear as boldface type. For example, type abc123 and press ENTER. ! File names are printed in uppercase letters. For example, AUTOEXEC.BAT. viii Using This Guide Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released. ! Getting Started Sheet The Getting Started Sheet provides several easy-to-follow steps to become familiar with your server documentation and to complete your installation successfully. ! Network Operating System Configuration Guide This guide contains supplemental instructions needed to install and configure your server Windows 2000®Windows NT® 4.0, Novell NetWar®e v5.0, Santa Cruz Operation (SCO) OpenServer™ Release 5.05, and UnixWare® 7.1.1 Network Operating Systems. This document is intended to complement the more detailed procedural documents available from the vendor of the network operating system. Using This Guide ix Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists. ! Warning: The detachable power supply cord is intended to serve as the disconnect device. ! Warning: This equipment has a 3-wire, grounded power cord. To prevent electrical hazards, do not remove or defeat the ground prong on the power cord. Replace the power cord if it gets damaged. Contact your dealer for an exact replacement. ! Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other end. The cord length must not exceed 9 feet (2.7 meters). Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum, and must display an international agency approval marking. The cord must be suitable for use in the end-user country. Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country. The voltage change occurs via a switch in the power supply. ! Warning: Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user-replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury. A defective power supply must be returned to your dealer. x Using This Guide Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring. If you are unsure, check the building wiring to avoid remote earth conditions. ! Earth Bonding: For safe operation, only connect the equipment to a building supply that is in accordance with current wiring regulations in your country. In the U.K., those regulations are the IEE. Using This Guide xi Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system. Keep the system away from dust, sand, and dirt. xii Using This Guide 1 System Overview ! Overview ! System Chassis ! Power Supply ! Peripheral Bays ! System Board Features ! AC Link Mode ! Remote Power-On (Wake ON LAN) Function ! System Security Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc. This server is conveniently housed and available as a tower-based system or as a rackmount system (fits into a standard EIA 19-inch rack assembly) as shown in Figures 1-1 and 1-2. Figure 1-1. Tower-Based System Front View Figure 1-2. Rack-Mount System Front View 1-2 System Overview As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: ! Single or dual high-performance Pentium III processor. ! 64 MB to 4 GB of memory, using up to four DIMMs. ! Six PCI expansion slots for add-in boards. ! Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, USB, LAN, and video). ! Integrated onboard ATI RAGE IIC Super Video Graphics Array (SVGA) controller with 4 MB of video memory. ! Adaptec® AIC7899 SCSI controller providing Wide Ultra2 and Ultra-160/M SCSI interfaces. ! Integrated onboard Network Interface Controller (NIC), an Intel 82559 PCI LAN controller for 10 or 100 Mbps Fast Ethernet networks with an RJ-45 Ethernet connector. ! Single Channel enhanced IDE controller. ! Three 5 ¼-inch removable media expansion bays with a CD-ROM drive installed in one bay. ! One 3 ½-inch half-height bay with a diskette drive installed. ! Integrated dual Universal Serial Bus (USB) ports. ! Hardware monitors (temperature, fans, and voltage) and software monitors to indicate failures. ! One standard PS/2 300watt power supply. ! Hard disk expansion bays supporting five 1-inch high hard disk drives or three 1.6-inch high hard disk drives. System Overview 1-3 System Chassis The system chassis (Figure 1-3) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. A G B C F E D A. CD-ROM Drive B. 5 ¼-inch device bay C. 3.5-inch Floppy Disk Drive D. Fan E. System Board F. Hard Disk Drive Bay G. System Power Supply Figure 1-3. System Chassis 1-4 System Overview Power Supply The ATX300 watt auto-voltage-sensing power supply provides system power. The power supply operates at 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ! A 3.5-inch front panel bay for mounting the standard 3.5" diskette drive (supports 720 KB and 1.44 MB diskette media) ! Three 5.25-inch removable media front panel bays for mounting half-height 5.25-inch peripheral devices: standard CD-ROM drive and optional tape drives, etc. ! Five standard SCSI hard disk drive bays for mounting five 1-inch high hard disk drives or three 1.6-inch high hard disk drives. System Overview 1-5 System Board Features The system board (Figure 1-4) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. J K L M N I H G O P Q F E D C R B S A A. 32 bit, 33MHz PCI slots for add-in boards (3) K. Secondary VRM connector B. 64 bit, 66MHz PCI slots for add-in boards (2) L. Secondary processor connector C. 32 bit, 33MHz PCI slot for add-in boards (1) M. Auxiliary power connector D. Primary processor connector N. Memory DIMM connectors E. LAN RJ-45 network controller connector O. IDE interface connector F. SVGA monitor port connector P. Lithium backup battery G. Parallel port connector Below: Mouse PS/2 compatible connector and Keyboard PS/2 compatible connector Q. Diskette drive connector H. Serial port connectors (top COM 1, bottom COM2) R. External SCSI and media bays connector I. USB connectors (top USB 1, bottom USB 2) S. Internal SCSI HDD bay connector J. Main power connector Figure 1-4. System Board 1-6 System Overview Pentium III Processor Depending on system configuration, your server includes one or two Pentium III processors. Each Pentium III plugs into a ZIF (Zero Insertion Force) socket on the system board. The processor includes a numeric coprocessor, a 256KB L2 cache and operates at a bus speed of 133MHz. The optional second Pentium III processor enhances performance and enables symmetric multiprocessing (SMP). System Memory The system board contains four 168-pin DIMM sockets. Memory is partitioned as four banks of SDRAM registered DIMMs (PC133 compatible), each providing 72 bits of noninterleaved memory (64-bit main memory plus ECC). Your system may include from 64 MB to 4 GB of memory, using up to four DIMMs. System memory begins at address 0 and is continuous (flat addressing) up to the maximum amount of DRAM installed (exception: system memory is noncontiguous in the ranges defined as memory holes using configuration registers). The system supports both base (conventional) and extended memory. Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the realtime clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and Legacy device configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs. System Overview 1-7 I/O Expansion Slots Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. The I/O expansion slots in your server are located on the system board. See Figure 1-6. The system board has two 66 MHz PCI connector slots that accommodate 64 bit PCI cards and four 33 MHz PCI connector slot that accommodate 32 bit PCI cards. PCI features: ! Bus speed up to 66 MHz (PCI 2 and PCI 3) ! 64-bit memory addressing (PCI 2 and PCI 3) ! 32-bit memory addressing (PCI 1, PCI 4, PCI 5, and PCI 6) ! 5 V/3.3 V signaling environment ! Burst transfers up to a peak of 264 MB/s (64 bit, 66 MHz PCI) ! 8-, 16-, 32-, or 64-bit data transfers ! Plug and Play ready ! Parity enabled. Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Figure 1-6. PCI Connector Slots 1-8 System Overview IDE Controller The system includes a single channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard. The IDE controller provides support for the internally mounted CD-ROM. The device controls: ! PIO and DMA transfer modes ! Mode 4 timings ! Transfer rates up to 33 MB/s ! Buffering for PCI/IDE burst transfers ! Master Mode only. Keyboard and Mouse Controller The keyboard and mouse controller is PS/2 compatible. Network Controller The system board includes a 10BASE-T/100BASE-TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can burst data at up to 132 MB/sec. The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus. The controller has the following: ! 32-bit PCI bus master interface (direct drive of bus), compatible with PCI Bus Specification, Revision 2.1 ! Chained memory structure with improved dynamic transmit chaining for enhanced performance ! Programmable transmit threshold for improved bus utilization ! Early receive interrupt for concurrent processing of receive data ! On-chip counters for network management ! Autodetect and autoswitching for 10 or 100 Mbps network speeds ! Support for both 10 Mbps and 100 Mbps networks, capable of full or half duplex, with back-to-back transmit at 100 Mbps. ! Support for Wake On LAN. System Overview 1-9 SCSI Controller The system board includes an embedded Adaptec AIC7899 dual function SCSI controller. The AIC7899 provides Ultra-160/M and Wide Ultra SCSI interfaces as two independent PCI functions. As implemented on the system board, interface A attaches to an Ultra-160/M SCSI backplane that supports up to six Ultra-160/M SCA drives. Controller B, the Wide Ultra SCSI interface, may be used to support SCSI devices in the removable media bays. Video Controller The system has an integrated ATI Rage IIC 64 bit high-performance SVGA subsystem that supports the following: ! BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA ! 4 MB of 10ns onboard Synchronous Graphics Memory (SGRAM) ! Pixel resolutions up to 1280 X 1024 ! Analog VGA monitors (single and multiple frequency, interlaced and noninterlaced) with a maximum vertical retrace non-interlaced frequency of 100 Hz. Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universal serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different addresses and can be enabled separately. When disabled, serial port interrupts are available to add-in boards. Parallel Port One IEEE 1284-compatible 25-pin bi-directional EPP (supporting levels 1.7 and 1.9) parallel port is provided. BIOS programming enables the parallel port and determines the port address and interrupt. ECP mode is supported with 2 possible DMA channels. When disabled, the interrupt is available to add-in boards. External Device Connectors The external I/O connectors provide support for a PS/2 compatible mouse and a keyboard, for a SVGA monitor, 2 serial port connectors, a parallel port connector, LAN port, and two USB connections. 1-10 System Overview System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The BMC supports the Management Workstation Application (MWA), which allows remote server management via a modem or direct connection to a manager system. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion. Information on the Management Workstation Application (MWA) may be found in Appendix B of this User’s Guide. One major function of the BMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL). The events being monitored include overtemperature and overvoltage conditions, fan failure, or chassis intrusion. To enable accurate monitoring, the BMC maintains the nonvolatile Sensor Data Record (SDR), from which sensor information can be retrieved. The BMC provides an ISA host interface to SDR sensor information, so that software running on the server can poll and retrieve the server's current status. The BMC performs the following: ! Monitors server board temperature and voltage ! Monitors processor presence and controls Fault Resilient Boot (FRB) ! Detects and indicates baseboard fan failure ! Manages the SEL interface ! Manages the SDR Repository interface ! Monitors the SDR/SEL timestamp clock ! Monitors the system management watchdog timer ! Monitors the periodic SMI timer ! Monitors the event receiver ! Controls secure mode, including video blanking, diskette write-protect monitoring, and front panel lock/unlock initiation ! Controls Wake On LAN via Magic Packet support. System Overview 1-11 ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running. Note: ACPI requires an operating system that supports its feature. This server system BIOS supports sleep states s0, s1, s4, and s5. However, with future versions of Microsoft Windows 9X that support ACPI, the system BIOS only supports sleep states s0, s1, and s5. With future versions of Microsoft Windows NT that support ACPI, the system BIOS will only support sleep states s0, s1, s4, and s5. ! CAUTION Only when the AC power is disconnected is the system completely off. The sleep states are defined as follows: ! s0: Normal running state. ! s1: Processor sleep state. No context will be lost in this state and the processor caches will maintain coherency. ! s4: Hibernate or Save to Disk. The memory and machine state are saved to disk. Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation. This assumes that no hardware changes have been made to the system while it was off. ! s5: Soft off. Only the RTC section of the chipset and the BMC are running in this state. AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three preselected settings, listed as follows: ! Power On ! Last State (Factory Default Setting) ! Stay Off. The AC link mode settings can be changed by running the BIOS Setup Utility (F2). Refer to Chapter 3 "Configuring Your System." 1-12 System Overview Remote Power-On (Wake ON LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to OFF, it can be turned on remotely by sending a specific packet from the main computer to the remote system. This feature can be enabled or disabled using the BIOS Setup Utility. See Chapter 3. Note: This feature must be supported by your operating system. System Security Security with Mechanical Locks and Monitoring To help prevent unauthorized entry or use of the system, the system includes a fully lockable side panel. Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, access to the system is allowed only after the user enters the correct password(s). For example: ! Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time-out period1 to 120minutes. ! Set and enable an administrative password. ! Set and enable a user password ! Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches. ! Disable writing to the diskette drive when secure mode is set. System Overview 1-13 2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Rack-Mount Subsystem Assembly ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord ! Powering On Your System Overview This chapter describes how to select a site, assemble the rack-mount system unit, make cable connections, and power on the tower-based or rack-mount system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region. ! WARNING Be sure the power service connection is through a properly grounded outlet. ! CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets. ! Clean, dust-free, and well ventilated. Front and rear ventilating openings kept free of obstructions. Away from sources of heat, vibration or physical shock. ! Isolated from strong electromagnetic fields and electrical noise produced by electrical devices (such as air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security devices) ! Spacious enough to provide at least five inches (13 centimeters) behind the system and three inches (eight centimeters) on each side of the system for proper cooling, airflow, and cable clearance. ! Easily accessible for system maintenance and installation of system upgrades. 2-2 Setting Up the System Unpacking the System ! WARNING Your system weighs approximately 45 pounds (20.41 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately. Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard EIA 19-inch rack cabinet. Select an appropriate location in your rack cabinet for the rack-mount server unit. To improve rack stability, mount heavier items towards the bottom of the rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet. Note: When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components. Setting Up the System 2-3 Preparing the Mounting Bracket Assemblies Your server mounts in the system rack using two rail assemblies. The left rail assembly as viewed from the front of the system rack is shown in Figure 2-1. Each rail assembly consists of two rack mounting brackets (A and B). These pieces can be separated and adjusted. The distance between the front rack mounting bracket (A) and the rear rack mounting bracket (B) is adjustable to fit between the front and rear vertical rails of the system rack. B A Figure 2-1. Left Rail Assembly 1. Figure 2-1 shows the left rail assembly. Referring to Figure 2-1, remove any screws securing the front mounting bracket (A) to the rear mounting bracket (B). Also, perform this step on the right rail assembly. 2. Select an appropriate location in the rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet. Note: When planning the server configuration for the rack cabinet you should consider the length of the cables that interconnect with system components. Attaching the Mounting Bracket Assembly to the Rack 1. Attach the left side front mounting bracket to the front of the rack using two Phillips flange head screws supplied. See Figure 2-2. 2. Attach the right side front mounting bracket to the front of the rack using two Phillips flange head screws supplied. 2-4 Setting Up the System Figure 2-2. Attaching the Mounting Bracket to the Front of the Rack 3. Attach the left and right rear mounting brackets to the rear of the rack using Phillips flange head screws supplied. 4. Attach the left front and rear mounting brackets to each other using three of the Phillips-head self-tapping screws and flat washers supplied. See Figure 2-3. Figure 2-3. Securing the Front and Rear Mounting Brackets 5. Attach the right front and rear mounting brackets to each other using three of the Phillips-head self-tapping screws and flat washers supplied. 6. Securely tighten the all Phillips screws installed in steps 1 through 5. Setting Up the System 2-5 Installing the Server into the System Rack This section describes how to install your rack-mount server unit into a standard EIA 19-inch rack cabinet. ! WARNING Your system weighs approximately 45 pounds (20.41 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. ! WARNING Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet. 1. Lift the rack-mount server unit Figure 2-4, C onto the two support brackets and slide it toward the rear of the rack cabinet. ! WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet. 2. Secure the front bezel to the rack cabinet's front vertical mounting rails (B) using the four screws (E) and plastic washers (D) provided. See Figure 2-4. 2-6 Setting Up the System A. Rear vertical mounting rail B. Front vertical mounting rail C Rack-mount server unit D Four plastic washers E Four screws Figure 2-4. Installing the Rack-Mount Server Unit into the Rack Cabinet Setting Up the System 2-7 Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system. Front View Figure 2-5 shows the location of the front system features (tower-based system). A B I C D H G F E A CD-ROM drive Use this drive to read data from CD-ROM media. B 5.25-inch device bays Use these bays to mount optional devices such as a DAT (digital audio tape) drive or magneto-optic disk drive. C SLEEP switch Pressing this switch once places the server in sleep state (power saving mode). Pressing the switch again switches back to the original state. This feature requires the Windows 2000 Operating System. D POWER switch Press this switch to turn on/off the server. Pressing the switch once lights the POWER/SLEEP lamp to indicate that the server is on. Pressing the switch again turns off the server. To forcibly shut down the server, press the switch for 4 seconds or more. E Stabilizers (4) Fix the server to the installation site. F HDD lamp Lights while the mounted disk is in operation. This lamp does not indicate the status of a device connected with an optional board (e.g., disk array board). G STATUS lamp Indicates the status of the server. This lamp lights green during normal operation. It lights amber or flashes if an error occurs. H POWER/SLEEP lamp Lights green when the power is turned on. This lamp lights amber while the server is operating in power saving mode (sleep state). I 3.5-inch Floppy Diskette Drive Use this drive to write/read data to/from a 3.5-inch floppy disk. Figure 2-5. Front Features 2-8 Setting Up the System Rear View Figure 2-6 shows the location of the following rear system features and controls. A B J K C D E G F H I L M N A USB2 connector Second USB connector (Black) B USB1 connector First USB connector (Black) C Serial port 2 COM2 serial port 9-pin connector (Turquoise) D Serial port 1 COM1 serial port 9-pin connector (Turquoise) E Mouse connector PS/2-compatible 6-pin mini-DIN connector (Green) F Printer port Parallel port 25-pin connector (Burgundy) G Keyboard connector PS/2-compatible 6-pin mini-DIN connector (Purple) H SVGA monitor connector SVGA monitor 15-pin connector (Blue) I LAN connector RJ-45 Ethernet connector J AC input power connector Supplies ac power to the power supply K Power supply 300watt, auto-sensing power supply L 32-bit, 33MHz, PCI slot Single 32-bit, 33MHz PCI add-in board slot location M 64-bit, 66MHz, PCI slots Two 64-bit, 66MHz PCI add-in board slot locations N 32-bit, 33MHz, PCI slots Three 32-bit, 33MHz PCI add-in board slot locations Figure 2-6. Front Features Setting Up the System 2-9 Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility. For information on running the BIOS Setup Utility, refer to Chapter 3 "Configuring Your System" of this User’s Guide. Refer to Figure 2-7 and connect your keyboard, monitor, and mouse. Connect any external peripheral devices such as a printer or modem by following the instructions included with these devices. ! CAUTION Damage to the system may result if the keyboard/mouse cable is inserted or removed when power is applied to the system. Inserting a telephone line connector into a LAN board RJ-45 port may result in personal injury and equipment damage. 1 2 Figure 2-7. Making Connections 2-10 Setting Up the System Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 515R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria. ! The power cord must be rated for the available AC voltage and have a current rating that is at least 125% of the current rating of the system. ! The power cord connector that plugs into the wall outlet must be terminated in a grounding-type male plug designed for use in your region. It must have certification marks showing certification by an agency acceptable in your region. ! The power cord connector that plugs into the system must be an IECtype CEE-22 female connector. ! The power cord must be less than 1.8 meters (6.0 feet) long. When connecting the power cord to a power control unit such as an UPS, confirm that the power control unit is powered off. Connecting the power cord while power is supplied to the power control unit may cause a failure. ! WARNING Your system shipped with a power cord for the power supply. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. Setting Up the System 2-11 Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the system power-on LED is lit. See Figure 2-5 for the location of the power-on LED. Note: The server management logic on your system board monitors and logs system voltage changes. When powering up or down your system you may experience a 1–5 second delay from the time you press the push-button power on/off switch on the front panel and your system powering down. This is normal system operation and is required by the server management logic. After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. ! CAUTION Always allow POST to complete before powering down your system. If you have problems powering on your system, refer to Problem Solving in Chapter 5 of this User’s Guide. After you have successfully powered on your system, insert the EXPRESSBUILDER CD-ROM into the CD-ROM device, reboot the system and follow the screen prompts to run EXPRESSBUILDER. 2-12 Setting Up the System 3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! Adaptec SCSI Utility ! Configuring the RAID Controller ! Configuring System Board Jumpers Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory. The Adaptec Configuration Utility detects the SCSI host adapters on the system board. Use this utility if you need to configure the two SCSI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives. The Adaptec Configuration Utility is also used to configure any SCSI removable media devices installed in your system. If your system has been factory configured, the BIOS Setup or Adaptec Configuration Utility do not need to be run unless you want to change the password or security features, add certain types of option boards or devices, or upgrade your system board. This chapter also provides information on several system configuration parameters that are set by jumpers on the system board. However, these parameters do not usually require change. Use the EXPRESSBUILDER CD-ROM to create the device driver diskettes. 3-2 Configuring Your System BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press <F2> to enter SETUP” displays. 2. Press F2. The BIOS Setup Utility starts and the Main Menu is displayed. The menu bar at the top of the Main Menu lists the following selections: Menu Use Main Use this menu for basic system configuration. Advanced Use this menu for setting the Advanced Features available on your system. Security Use this menu to set User and Supervisor Passwords and the Backup and Virus-Check reminders. System Hardware Use this menu for configuring unique Server features. Boot Use this menu to configure Boot Device priority. Exit Exits the current menu. Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (listed in the table below) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus. To display a submenu, position the cursor on a selection that has a submenu and press ENTER. An arrow precedes selections with submenus. Refer to the following table for information on the keys that you use with BIOS Setup. These keys are also listed at the bottom of the Setup menu. Configuring Your System 3-3 Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field. F9 Load default configuration values for this menu. F10 Save configuration values and exit. ENTER Execute command or Select ➨ submenu. BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings. Recommended values are bold in the following tables. 3-4 Configuring Your System Main Menu Feature Choices or Display Only Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed XXX (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only). Indicates the total capacity of the basic memory. Extended Memory XXXXXX KB (Display Only). Indicates the total capacity of the extended memory. Language English (US) French, German Spanish, Italian Selects which language BIOS displays. Note: This feature immediately changes to the language BIOS selected. BIOS Version ——————— (Display Only). Indicates the version of the system BIOS. System Time HH:MM:SS Sets the system time (hour, minutes, seconds, on 24 hour clock). System Date MM/DD/YYYY Sets the system date (month, day, year). Diskette A 1.44/1.25 MB 3.5" Selects the diskette type. Note that 1.25 MB, 3.5 inch references a 1024 byte/sector Japanese media format. To support this type of media format requires a 3.5 inch 3-mode diskette drive. Description Your Setting Configuring Your System 3-5 Advanced Menu Feature Description Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring. PCI Device Refer to PCI Device Submenu. Option ROM Refer to Option ROM Submenu. It Disables/Enables the Option ROM BIOS on the PCI Bus. Numlock Refer to Numlock Submenu. It selects Keyboard Options. 3-6 Configuring Your System Your Setting Advanced Submenu Feature Choices or Display Only Description Your Setting Installed O/S Other PnP O/S Select the operating system installed on your system that will be used most of the time. Note: An incorrect setting can cause some operating systems to display unexpected behavior. Reset Configuration Data No Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area. Boot-time Diagnostic Screen Disabled Enabled Disables or enables display of the diagnostic screen during boot instead of the NEC logo. The Boot-time diagnostic screen is automatically enabled if redirection or RomPilot is enabled. RomPilot Support Disabled Enabled Disables or enables RomPilot support. The Boot-time diagnostic screen is enabled if RomPilot is enabled. (See Appendix B for more details.) Post Error Pause Disabled Enabled Disables or enables a pause during system bootup if an error occurs. If Enabled and an error occurs, the bootup sequence pauses and offers the choice of entering BIOS Setup or resuming the boot sequence. If Disabled, the system always continues to bootup. Memory Reconfiguration Submenu Feature Choices or Display Only Description DIMM #1 Status Normal* (Display Only) DIMM #2 Status Normal* (Display Only) DIMM #3 Status Normal* (Display Only) Your Setting DIMM #4 Status Normal* (Display Only) Clear DIMM Errors Press ENTER DIMM Error Pause Enabled Disabled Clears the DIMM group error status information. The POST operation pauses if a DIMM error occurs. *Possible Values: Normal, None, or Error. Configuring Your System 3-7 CPU Reconfiguration Submenu Feature Choices or Display Only Description CPU #1 Status Normal* (Display Only) CPU #2 Status Normal* (Display Only) Clear CPU Errors Press ENTER CPU Error Pause Enabled Disabled Clears the CPU error information. The POST operation pauses if a CPU error occurs. Your Setting *Possible Values: Normal, None, or Error. Peripheral Configuration Submenu Feature Serial Port 1: Choices or Display Only Description Disabled 3F8, IRQ3 3F8, IRQ4 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3 2E8, IRQ4 Auto Disables serial port 1 or selects the base address and interrupt (IRQ) for serial port 1. Disabled 3F8, IRQ3 3F8, IRQ4 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3 2E8, IRQ4 Auto Disables serial port 2 or selects the base address and interrupt (IRQ) for serial port 2. Parallel Port Disabled 378, IRQ5 378, IRQ7 278, IRQ5 278, IRQ7 3BC, IRQ5 3BC, IRQ7 Auto Disables the parallel port or selects the base address and interrupt (IRQ) for the Parallel port. Parallel Mode Output only Bi-directional EPP ECP, DMA1 ECP, DMA3 Selects the parallel port operation mode. Diskette Controller Disabled Enabled Configure using these options: (Disabled) No configuration. (Enabled) User configuration (COM 1) Serial Port 2: (COM 2) 3-8 Configuring Your System Your Setting Peripheral Configuration Submenu (Continued) Feature Choices or Display Only Description Your Setting Mouse Disabled Enabled Auto Detect Disabled prevents any installed PS/2 mouse from functioning, but frees up IRQ12. Enabled forces the PS/2 mouse port to be enabled regardless if a mouse is present. Auto Detect enables the PS/2 mouse only if present. OS Controlled is displayed only if the OS controls the mouse. USB Controller Disabled Enabled Disables or enables on-board USB controller. Monitoring Configuration Submenu Feature Choices or Display Only Description Your Setting POST Monitoring Disabled OptROM-END POST-END Selects the point where the POST monitoring checkpoint is. Boot Monitoring Disabled Enabled Disable or enable the boot monitoring feature. PCI Device Submenu Feature PCI IRQ1 — PCI IRQ14 Choices or Display Only Disabled Auto Select IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 !RQ14 Description Your Setting PCI devices use hardware interrupts called IRQs. A PCI device cannot use IRQs already in use by ISA devices. Use"Auto" only if no ISA legacy cards are installed. Configuring Your System 3-9 Option ROM Submenu Choices or Display Only Description Onboard SCSI Enabled Disabled Disables/Enables the mapping of the onboard SCSI BIOS. Onboard LAN Enabled Disabled Disables/Enables the mapping of the onboard LAN BIOS PCI Slot 1 Enabled Disabled Initializes Device Expansion ROM PCI Slot 2 Enabled Disabled Initializes Device Expansion ROM PCI Slot 3 Enabled Disabled Initializes Device Expansion ROM PCI Slot 4 Enabled Disabled Initializes Device Expansion ROM PCI Slot 5 Enabled Disabled Initializes Device Expansion ROM PCI Slot 6 Enabled Disabled Initializes Device Expansion ROM Feature Your Setting Numlock Submenu Feature Choices or Display Only Description Numlock Auto On OFF Selects the power-on state for Numlock. Key Click Disabled Enabled Disables or enables keyclick. Keyboard Autorepeat Rate 2/sec 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.7/sec 30/sec Selects key repeat rate. Keyboard Autorepeat Delay 0.25 sec 0.5 sec 0.75 sec 1 sec Selects delay before key repeat. 3-10 Configuring Your System Your Setting Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices or Display Only Description Your Setting Supervisor Password is Clear Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). User Password is Clear Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). Set Supervisor Password Press ENTER Supervisor password controls access to the setup utility. When the <Enter> key is pressed, the user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to System Board Jumpers in this chapter). Set User Password Press ENTER When the <Enter> key is pressed, the user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to System Board Jumpers in this chapter). Password on Boot Disabled Enabled Disables or enables password entry on boot. Diskette Access Everyone Supervisor Controls access to diskette drives. Power Switch Mask Masked Unmasked Determines whether power switch is masked or unmasked. Option ROM Menu Mask Unmasked Masked Determines whether Option ROM Menu Mask is masked or unmasked. Processor Serial Number Disabled Enabled Determines whether Processor Serial Number feature is enabled or disabled. Secure Mode Configuring Your System 3-11 System Hardware Menu Feature Choices or Display Only Description Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Last State Stay Off Determines the mode of AC Link. ESM IRQ Disabled IRQ5 IRQ10 IRQ11 Determines routing of the ESM interrupt. Error Log Initialization Press Enter Request to initialize the Error Log now. If Clear OK, then display "System Event Log Cleared!" If Clear NG, then display "System Event Log Not Cleared!" Console Redirection Your Setting Additional setup menu to configure console. The Boot-Time diagnostic screen is enabled if redirection is enabled. Thermal Sensor Submenu Feature Choices or Display Only Description Thermal Sensor Enabled Disabled When enabled determines if the BIOS will disable boot (if temperature is not within a safe range). Upper Limit 50 Sets the upper temperature limit in centigrade. Lower Limit 5 Sets the lower temperature limit in centigrade. Your Setting Wake On Events Submenu Choices or Display Only Description Wake On LAN Enabled Disabled Enables Wake ON LAN support. Wake On Ring Enabled Disabled Enables Wake ON Ring support. Feature 3-12 Configuring Your System Your Setting Console Redirection Submenu Feature Choices or Display Only Description Your Setting Serial Port Address Disabled Serial Port 2 (3F8h/IRQ4) Serial Port 2 (2F8h/IRQ3) If enabled, the console will be redirected to this port. If console redirection is enabled, this address must match the settings of serial port 2. Baud Rate 57.6K 19.2K Enables the specified baud rate. Flow Control No Flow Control XON/XOFF Enables flow control. Console Connection Direct Via Modem Indicate whether the console is connected directly to the system or a modem is used to connect. Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description Your Setting 1. Diskette Drive Attempts to boot from a diskette drive. 2. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. 3. Hard Drive Attempts to boot from a hard drive device. 4. Intel UNDI, PXE2.0 (Build 071) Attempts to boot from diagnostic boot partition of the flash memory. Configuring Your System 3-13 Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS. Exit Without Saving Changes Exits System Setup without saving setup data to CMOS. Get Default Value Loads default values for all Setup items. Load Previous Values Loads previous values of all Setup items. Save Changes Writes all Setup item values to CMOS. 3-14 Configuring Your System Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: ! Change default values ! Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system. To run the Adaptec SCSI utility, perform the following procedure: 1. Power-on or reboot the system. 2. When this message appears on the video monitor: Press Ctrl-A to run SCSI Utility... 3. Press Ctrl+A to run this utility. When it appears, choose the host adapter that you want to configure. 4. The SCSI utility starts. When the Adaptec SCSI Utility detects more than one AIC-78xx host adapter, it displays a selection menu listing the bus and device number of each adapter. When the selection menu appears, select the channel you wish to configure as follows: Bus : Device : Channel Selected SCSI Adapter 01 : 04 : A* AIC7899 01 : 04 : B AIC7899 *Internal SCSI connector. 5. Once you select the adapter, the following screen is displayed: Menu Description Configure/View Host Adapter Settings Configure host adapter and device settings. SCSI Disk Utilities The utility scans the SCSI bus for SCSI devices, reports a description of each device. Run these utilities before configuring SCSI devices. 6. If you wish to format a disk, verify disk media, or display a list of devices and their SCSI IDs, select “SCSI Disk Utilities”. If you wish to configure the adapter or a device, select “Configure/View Host Adapter Settings”. Configuring Your System 3-15 Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Key Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. ESC Moves back to previous screen or parameter or EXIT if at the Main menu. F5 Switches between color and monochrome. F6 Resets to host adapter defaults. The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings. Table 3-1. Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY SCSI Bus Interface Definitions Host Adapter SCSI ID 7 SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Additional Options Boot Device Options Boot Channel A First Boot SCSI ID 0 Boot LUN Number 0 SCSI Device Configuration Press ENTER for menu Sync Transfer Rate (MB/Sec) 160 Initiate Wide Negotiation Yes Enable Disconnection Yes Send Start Unit Command Yes Enable Write Back Cache N/C BIOS Multiple LUN Support No 1 Include in BIOS Scan Yes 1 Advanced Configuration Options 1 Press ENTER for menu Press ENTER for menu. Plug and Play SCAM Support Disabled Reset SCSI Bus at IC Initialization Enabled No effect if BIOS is disabled. 3-16 Configuring Your System YOUR CONFIGURATION Table 3-1. Adaptec SCSI Utility Setup Configurations (Continued) RECOMMENDED SETTING OR DISPLAY ONLY OPTION 1 2 Display <Ctrl-A> Messages During BIOS Initialization Enabled Extended BIOS Translation for DOS Drives >1 GByte Enabled Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Reserves BIOS Space) Enabled Domain Validation Enabled Support Removable Disks Under BIOS as Fixed Disks Disabled BIOS Support for Int13 Extensions Enabled YOUR CONFIGURATION 1 1, 2 1 No effect if BIOS is disabled. Do not remove media from a removable media drive if it is under BIOS control. Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility, press ESC until a message prompts you to exit (if you changed any settings, you are prompted to save the changes before you exit). Configuring Your System 3-17 Configuring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) options available for your system are the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-configured at the factory according to the Table below. Table 3-2. RAID Configurations Number of Hard Drives RAID Level Configured Hard Drives in Array 1 7 1 JBOD (RAID 7) Known as Just a Bunch of Drives, JBOD allows the controller to access the drives independently. This configuration has no redundancy and does not use striping. 2 1 2 Mirroring (RAID 1) Drives are paired and mirrored. All data is 100% duplicated on an equivalent drive (fully redundant). 3 5 3 Striping with Parity (RAID 5) Data is striped across several physical drives. Parity protection is used for data redundancy. 4 or more 5 4 (one standby drive) Striping with Parity (RAID 5) with a standby drive The array consists of three ON-LINE drives and one STANDBY drive. The standby replacement drive, or hot spare, is one of the most important features RAID provides to achieve automatic, non-stop service with a high degree of fault-tolerance. Description If you want to change the RAID level or add additional hard disks to the array, use the RAID configuration utility. The RAID configuration utility is included with the RAID controller. If you are adding the RAID controller to an existing system, the RAID configuration utility allows you to configure your disk array before reinstalling your network operating system. The RAID controllers support various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the RAID configuration utility prior to installing your Network Operating System. For an explanation of this utility, refer to the documentation on the MYLEX CDROM that was shipped with the RAID controller. It describes RAID technology and provides tips on making your array perform well in your specific application. It also covers array hardware preparation, configuration, and initialization. After completing the steps in the manual, you can install your Network Operating System. If you want to remotely configure the array (from a PC client); increase array capacity online; or monitor statistics on disk and controller activity, you must install the array manager provided with your RAID subsystem. Increasing array capacity is covered in the user's guide shipped with the option. 3-18 Configuring Your System Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins. Figure 3-1 shows the location of the system board jumpers. Table 3-3 lists the system board jumpers and their factory default settings. 1 3 5 7 9 11 2 4 6 8 10 12 Figure 3-1. System Board Jumpers Configuring Your System 3-19 Table 3-3. System Board Jumper Summary Jumper On/Off (default in bold) What it does at system reset. CMOS clear Off, Protect On, Erase Preserves the contents of CMOS. Clears CMOS. 3-4 Password disable Off, Enable On, Disable Enables password protection. Disables the password. 5-6 Reserved Off, Not Used Required. Do Not Change. 7–8 Reserved Off, Not Used Required. Do Not Change. 9 – 10 Reserved Off, Not Used Required. Do Not Change. 11 - 12 Spare Off, Not Used On, Spare Provides a spare jumper. Jumper Function 1-2 Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Locate the position of the jumpers on the system board you are changing. See Figure 3-1. To change a jumper setting, use a pair of needle-nose pliers or your fingers to remove the jumper from its current location. Position the jumper over the two pins for the desired setting and press it onto the pins. Be careful not to bend the pins. Refer to Table 3-3 for system board jumper settings. 4. Install the system cover and power up the system. 3-20 Configuring Your System Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 3 - 4 (Password Disable) of the jumper block. Refer to Figure 3-1 and Table 3-3 to find the location of this jumper. 5. Connect the power cord, power on the system and while waiting for POST to complete, press the F2 key to enter BIOS setup. This automatically clears all passwords, provided you exit and save the BIOS setup. 6. Power off the system and remove the power cord. 7. Remove the Password Disable jumper from pins 3-4 and store it in position 11 - 12. 8. Replace the left side panel, connect the power cord and power on the system. 9. To specify a new password run the BIOS Setup Utility as described earlier in this chapter. Configuring Your System 3-21 Clearing CMOS Clear CMOS as follows. 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 1 - 2 (CMOS Clear) of the jumper block. Refer to Figure 3-1 and table 3-3 to find the location of this jumper. 5. Connect the power cord, power on the system and after POST completes, power down the system and unplug the power cord. 6. Remove the jumper from pins 1-2 and store the jumper on pins 11-12. 7. Replace the left side panel, connect the power cord and power on the system. 8. Press F2 at the prompt to run the BIOS Setup utility, and select “Get Default Values” at the Exit menu. 3-22 Configuring Your System 4 Upgrading Your System ! General Information ! Static Precautions ! Preparing Your System for Upgrade ! Equipment Log ! Removing the Side Panels ! Installing Side Panels ! Modifying the System Board ! Option Boards ! Installing a RAID Controller Board ! Hard Disk Drives ! Front Panel ! Removing EMI Shields and Filler Panels ! Removable Media Devices General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. ! CAUTION The server management logic on your system board monitors and logs system voltage changes. When powering down your system you may experience a 1–5 second delay from the time you press the push-button power on/off switch on the front panel and your system powering down. This is normal system operation and is required by the server management logic. ! CAUTION Operating your system with the side panels removed can damage your system components. For proper cooling and airflow, always replace the side panels before powering on your system. Note: Your system error log will be lost, if your system ac power source is off or disconnected. Contact your sales representative or dealer for a list of approved optional peripheral devices. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. 4-2 Upgrading Your System Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdriver ! Small needle nose pliers ! Pen or pencil ! ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system. Removing the Side Panels To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding 5.25inch removable media devices to the system. ! CAUTION For proper cooling and airflow, do not operate the system with the side panels removed. Always replace the panels before powering on the system. ! WARNING If you are removing the side panel after the system is set up, you must first power off the system and all external devices and then Unplug the system power cord To remove the left side panel: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. The side panel is secured to the chassis with three screws. Remove the screws securing the left side panel. Save the screws for reattaching the side panel. See Figure 4-1. 3. Slide the side panel toward the rear of the chassis. This unlocks the locking fingers behind the side panel. Upgrading Your System 4-3 4. Pull the side panel up and away from the chassis. Figure 4-1. Removing the Left Side Panel Installing Side Panels 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis. Slide the side panel forward as far as it will go. 4. Replace the three side panel retaining screws. Note: If your system is already set up, plug the system back in, reconnect the peripherals, and power on the peripherals and system. 4-4 Upgrading Your System Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a Pentium processor ! Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. Replacing the Real-time Clock Battery You may need to replace the real-time clock battery because of its life span. The battery (Vendor Part #CR2032) is a commodity part available through many vendors. Notice the plus (+) sign on the battery. This sign will assist you in correctly positioning the battery on the system board. ! CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by manufacturer. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists. Do not expose the component to excessive heat or fire. Keep all batteries away from children ! CAUTION Observe static precautions. Use an antistatic wrist strap. Upgrading Your System 4-5 Figure 4-2. Replacing the Real-Time Clock Battery 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. If present, remove the protective plastic cover located over the top of the lithium battery. 4. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer. 5. Gently push down on the screwdriver to lift the battery (Figure 4-2B). 6. Remove the battery from its socket (Figure 4-2C). 7. Dispose of the battery according to local ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. If applicable, reinstall the plastic cover on the lithium battery socket. 10. Replace the side panel, plug in the system power cord, and turn on the system. 11. Run the BIOS Setup to restore the configuration settings to the real-time clock. 4-6 Upgrading Your System Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board includes two Pentium III ZIF sockets. The primary processor socket is shown in Figure 4-3, A; the secondary processor socket is shown in Figure 4-3, C. The Pentium III processor includes a heat sink and fan assembly to efficiently dissipate heat. Figure 4-3, B shows the location for connection of the primary heat sink fan and Figure 4-3, D shows the location for connection of the secondary heat sink fan. ! CAUTION Electrostatic discharge (ESD) can damage components; place them on an antistatic surface. Modify the system board using an antistatic wrist strap attached to chassis ground. D C B A Figure 4-3. Removing and Installing a Pentium III Processor Removing a Processor ! WARNING If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1. Power off the system and ensure it is disconnected from the AC power source. Upgrading Your System 4-7 2. Remove the left side panel as described earlier in this chapter. 3. Remove the three screws securing the hard disk drive bay to the rear of the chassis. See Figure 4-4. Figure 4-4. Removing the Hard Disk Drive Cage Screws 4. Tag and disconnect the power and signal cables from any installed drive. 5. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. See Figure 4-5. Figure 4-5. Removing the Hard Disk Drive Cage 6. Disconnect the processor fan power cable from the system board. 7. Insert a flat blade screwdriver into the tab of the retention clip securing the heatsink of the processor you are removing. See Figure 4-6. 4-8 Upgrading Your System Figure 4-6. Removing the Heatsink Clip and Heatsink ! CAUTION When performing the remaining steps in this procedure, do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged. 8. Angle the screwdriver towards the heat sink as shown in Figure 4-6, and release the heat sink clip from the tab of the ZIF socket. Remove the heat sink and retention clip assembly. 9. Raise the ZIF socket lever to the up position. See Figure 4-7. Figure 4-7. Removing the Processor 9. Grasp the opposite sides of the processor, apply equal upward force on each side and rock it from side to side until it releases. 10. Place the processor into an antistatic container. Upgrading Your System 4-9 11. If you removed a processor from the secondary socket and do not intend to replace it with a new processor, remove the VRM board from the system board VRM slot and insert a processor terminator into the secondary processor socket. See Figure 4-12. Installing a Processor ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. ! CAUTION Installing a second processor that is of a different type than the first processor will result in system damage. Do not touch or bend the processor's exposed pins. Note: If you are adding a second processor to your system, you must remove the terminator from the secondary processor socket. Also, you must install a VRM into the VRM socket on the system board. Note: If your system has one processor and you are replacing it, leave the terminator board intact in the empty secondary processor connector. Remove the processor you want to replace. A VRM should NOT be installed in systems with only one processor. 1. Perform Steps 1 through 5 described in the previous procedure, Removing a Processor. 2. Ensure the server is powered down and the ac cable is disconnected. 3. Raise the ZIF socket lever to the up position. See Figure 4-7. 4. If you are adding a second processor to your system, remove the terminator from the secondary processor socket. 5. Position the processor over its ZIF socket so the processor pins align with the socket holes. Note that one corner of the processor has three pins that should be positioned over the corner of the socket that has the three matching pin holes. See Figure 4-8, A. 4-10 Upgrading Your System A Figure 4-8. Positioning the Processor 6. Insert the processor pins into the socket. Apply pressure equally over the top surface of the processor until it seats in the socket. The processor should easily fit, do not force the processor into the socket. 7. Lower the ZIF socket lever into the locked position. See Figure 4-9. Figure 4-9. Installing the Processor ! CAUTION The thermal tape is very delicate and tears easily. Handle with extreme care. Upgrading Your System 4-11 8. Orient the heat sink as shown in Figure 4-10 and install the thermal tape square onto the heat sink in the exact position shown. Figure 4-10. Installing Thermal Tape 9. Position the heat sink above the processor so the thermal tape square attached to the bottom of the heat sink is directly positioned above the processor. ! CAUTION When performing the next three steps, be sure the heat sink is held firmly in position. If the heat sink should slide across the top of the processor, the thermal tape may be damaged. 10. Position the heat sink clip over the center of the heat sink and attach the small end of the clip to the tab located on the base of the ZIF socket. See Figure 4-11, A. A Figure 4-11. Positioning the Heat Sink Clip 11. Insert a flat blade screwdriver into the tab of the retention clip. 12. Secure the clip onto the tab of the ZIF socket. 4-12 Upgrading Your System 13. If you installed a processor into the secondary socket, install a VRM board into the system board. See Figure 4-12. Position the board over the socket on the board and press down evenly on the board until it seats correctly. Figure 4-12. Installing the VRM Board 14. Connect the processor fan power cable to the system board. See Figure 4-3, B and D for the location of the processor fan power connectors. 15. Record the processor in the equipment log. 16. Replace the side panel, plug in the system power cord, and turn on the system. Upgrading Your System 4-13 DIMMs The system board contains four DIMM sockets labeled 1 through 4 (Figure 4-13). Each socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB of memory. When all four sockets are populated, the system board supports a maximum of 4 GB of memory with 1GB DIMMs. A DIMM will always be installed in socket 1. When you install additional DIMMs, you must start with the first empty socket next to the DIMMs already installed. When you remove DIMMs, you must start with the highest number occupied DIMM socket on the system board. 4 321 Figure 4-13. DIMM Locations 4-14 Upgrading Your System Installing DIMMs 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3. If applicable, remove the dust cover from the DIMM socket in which you are installing the DIMM. 4. Holding the DIMM module only by the edges, remove it from its antistatic package. 5. Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket. See Figure 4-14. 4 3 21 Figure 4-14. Inserting Memory DIMMs 6. Insert the bottom edge of the DIMM into the socket, and press down firmly on the DIMM until it seats correctly. 7. Gently push the plastic ejector levers on the socket ends to the upright position. 8. Repeat the steps to install each additional DIMM. 9. Replace the left side cover. 10. Plug in the server power cord, and power on the server. Upgrading Your System 4-15 Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM. 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3. Gently push the plastic ejector levers out and down to eject a DIMM from its socket. See Figure 4-15. 4 3 21 Figure 4-15. Removing Memory DIMMs 4. Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket, and store it in an antistatic package. 5. Repeat the above steps to remove the remaining DIMMs. 6. If available, install a DIMM dust cover in any empty DIMM. 7. Replace the left side cover. 8. Plug in the server power cord, and power on the server. 4-16 Upgrading Your System Option Boards This section describes how to install and remove PCI option boards. The system board includes six PCI bus expansion slots. See Figure 4-16. Slot1 Slot2 Slot3 Slot4 Slot5 Slot6 Slot1 32 Bit/33 MHz/5V PCI Connector Slot Slot2 64 Bit/66 MHz/5V PCI Connector Slot Slot3 64 Bit/66 MHz/5V PCI Connector Slot Slot4 32 Bit/33 MHz/5V PCI Connector Slot Slot5 32 Bit/33 MHz/5V PCI Connector Slot Slot6 32 Bit/33 MHz/5V PCI Connector Slot Figure 4-16. PCI Slot Locations Recommended PCI Option Board Locations Table 4-1. PCI Option Board locations Option Board st 1 Intel Pro100+ LAN Board 2 nd Intel Pro100+ LAN Board rd Recommended PCI Slot Location (See Figure 4-20) Slot 1 Slot 5 3 Intel Pro100+ LAN Card Slot 6 SecuRAID 110 Controller Slot 4 Upgrading Your System 4-17 Installing an Option Board 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. Remove and save the expansion slot screw and cover. See Figure 4-17. Figure 4-17. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. 5. Record the option board serial number in the equipment log. 6. Set any board jumpers or switches as described in the documentation that comes with the option board. 7. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot. See Figure 4-18. 4-18 Upgrading Your System Figure 4-18. Installing an Option Board 8. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 9. Reinstall the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket. 10. Connect any external cables (if they are needed) to the installed option board. 11. Replace the left side panel. 12. Plug in the system power cord, and power on the system. Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. Disconnect any cables attached to the option board you are removing. 4. Remove and save the option board retaining bracket screw. 5. Hold the board at each end and carefully rock it back and forth until the edge connectors pull free. Make sure that you do not scrape the board against other components. 6. Remove the board from the expansion slot and place it in an antistatic wrapper. If you are replacing a board, go to "Installing an Option Board" earlier in this chapter, otherwise continue. Upgrading Your System 4-19 7. Install an expansion slot cover over the vacant slot using the previously removed screw. 8. Replace the left side panel, plug in the system power cord, and power on the system. Installing a RAID Controller Board Use this procedure to install a RAID controller board. 1. Install the RAID controller board into PCI slot 4 on the system board. See "Installing an Option Board" earlier in this chapter. 2. Cable the RAID controller board as described below (see "System Cabling" in Appendix A): ! Remove the end of the SCSI interface cable that is plugged into the wide SCSI connector on the system board. ! Reinstall the end of the SCSI interface cable just removed into the Channel 0 connector on the RAID board. 4-20 Upgrading Your System Hard Disk Drives Your system supports a variety of 3.5-inch hard disk drives. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the drive bay (Figure 4-19, A). A maximum of five 1.0-inch high hard disk drives or three 1.6-inch high hard disk drives may be installed into the system drive bay. 1 2 A 3 4 5 Figure 4-19. Drive Bay Locations If you are adding or removing a SCSI hard disk device, consider the following: ! The system uses single-ended SCSI host adapters and supports singleended or low Voltage Differential (LVD) drives. The hard disk SCSI address assignment is: Bay Device SCSI ID Address 1 First Hard Disk 0 2 Second Hard Disk 1 3 Third Hard Disk 2 4 Fourth Hard Disk 3 5 Fifth Hard Disk 4 Upgrading Your System 4-21 Installing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 2. Remove the 3.5-inch hard disk drive from its protective wrapper. Record the drive model and serial number in the equipment log. 3. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. Note: Ensure all terminators and “TE” jumpers are removed from hard disk drives before they are installed. ! CAUTION If a drive bezel is installed, it must be removed because it blocks the airflow around the drive. If the drive comes with drive rails, do not use them. Remove any rails already attached. 4. Remove the three screws holding the hard disk drive bay to the rear of the chassis. See Figure 4-20. Figure 4-20. Removing the Hard Disk Drive Cage Screws 5. Tag and disconnect the power and signal cables from any installed drive. 4-22 Upgrading Your System 6. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. See Figure 4-21. Figure 4-21. Removing the Hard Disk Drive Cage 7. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive. Secure the drive to the bay with the four supplied screws. 8. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops. See Figure 4-22 . Figure 4-22. Installing the Hard Disk Drive Bay. Upgrading Your System 4-23 9. Connect the signal and power cables to the drives. See Figure 4-23. 1 2 3 4 5 Figure 4-23. Cabling the Disk Drives 10. Swing the drive bay completely into the chassis and replace the three screws securing the drive bay to the chassis. 11. Replace the left side panel and power on the system. Configure the system as described in Chapter 3, “Configuring Your System.” 4-24 Upgrading Your System Removing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Disconnect the signal and power cables from the back of the drives. It is necessary to completely remove the cables from all the drives before the drive can be removed. Refer to Figure 4-23 for the location of drive signal and power cables. 3. Remove the three screws holding the 3.5-inch drive bay to the chassis. See Figure 4-20. 4. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. See Figure 4-21. 5. Remove the hard disk drive by removing the four screws that secure the drive to the drive bay. 6. Replace the 3.5-inch drive bay. Insert the tabs into their slots on the chassis. Slide the drive bay towards the bottom of the chassis until the tabs hit their stops. See Figure 4-22. 7. Connect the signal and power cables to the drives. See Figure 4-23. Note: Verify that all cables are seated and routed properly. 8. Replace the three screws on the drive bay. Replace the left side panel and power on the system. 9. Remove the drive serial number from the equipment log. Upgrading Your System 4-25 Front Panel The front panel is a one-piece assembly. The removable filler panels are attached to the front panel and the corresponding EMI shields are attached to the front of the chassis. If you are installing peripheral devices in the external bays above the 3.5-inch floppy disk drive, you must remove the front cover along with the corresponding filler panel and EMI shield. Removing the Front Panel Note: The front panel is secured with six locking tabs. 1. Power off the system as described earlier in this chapter. 2. Remove the front panel by carefully pulling it off the front of the system chassis. Use an even amount of pressure around the edges of the panel. See Figure 4-24. Figure 4-24. Removing the Front Panel 4-26 Upgrading Your System Installing the Front Panel 1. Align the front panel tabs with the slots in the front of the chassis. 2. Press the front panel onto the front of the system chassis until the tabs snap into their slots. See Figure 4-25. 3. Power on the system as described earlier in this chapter. Figure 4-25. Installing the Front Panel Upgrading Your System 4-27 Removing EMI Shields and Filler Panels 1. Power off the system and remove the front panel as described earlier in this chapter. 2. The filler panels are attached to the front cover. Locate the filler panel covering the bay into which you are installing a peripheral device. The filler panel is released by pressing on its sides and removing it from the slots in the EMI shield. Save the panel for reinstallation. See Figure 4-26. Figure 4-26. Removing a Filler Panel 3. Locate the EMI (Electromagnetic Interference) shield covering the bay into which you are installing a peripheral device The EMI shield is attached to the front of the chassis with two screws. Remove the screws and EMI shield covering the bay into which you are installing a peripheral device. Save the shield and screws for reinstallation. See Figure 4-27. Figure 4-27. Removing an EMI Shield 4-28 Upgrading Your System Removable Media Devices A variety of SCSI removable media devices can be installed in peripheral bays B and C. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay D. See Figure 4-28. Contact your sales representative or dealer for a list of approved SCSI devices. BAY A BAY B BAY C BAY D Figure 4-28. Removable Media Device Locations If you are adding or removing a SCSI removable media device, consider the following: ! The tape drive SCSI address assignment is 2. Installing a 5.25-Inch Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. To use these devices, thoroughly read the documentation provided by the CDROM manufacturer, and keep the documentation for future reference. In case of any trouble with a CD-ROM, please contact your nearest service representative. To prevent direct exposure to the laser beam, do not try to open the enclosure. Use of controls or adjustments or performance of procedures other than those specified in the CD-ROM manufacturer's documentation may result in hazardous radiation exposure 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel, EMI shield, and filler panel covering the bay into which you are installing a peripheral device as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Upgrading Your System 4-29 3. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 4. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. Note: If the drive comes with drive rails, do not use them. Remove any rails already attached. 5. Slide the drive into the bay until the screw holes line up. It may be necessary to temporarily loosen the mounting screws on the already installed drives to position the new drive. Secure the drive to the bay with the four supplied screws. See Figure 4-29. Power Cable 5.25" Drive Figure 4-29. Installing a Removable Media Device 6. Connect the signal and power cables to the device as shown in Figure 4-21. 7. Replace the front panel and side panels, and power on the system. 4-30 Upgrading Your System Removing a 5.25-Inch Device 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. See Figure 4-30. A B Figure 4-30. Removing a Removable Media Device 4. Remove and save the four screws from the device. 5. Install an EMI (Electromagnetic Interference) shield over the bay from which you removed the peripheral device. 6. Install filler panel into the front panel over the bay from which you removed the peripheral device. 7. Replace the side panels and front panel, and power on the system. 8. Remove the drive serial number from the equipment log. Upgrading Your System 4-31 5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Testing ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Installation Tips ! BIOS User’s Information ! How to Identify BIOS and BMC Revision Levels ! How to Identify System Event Log Data Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information. ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage ! CAUTION Operating your system with the side panels removed can damage your system components. For proper cooling and airflow, always replace the side panels before powering on your system. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. 5-2 Problem Solving Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause. If you have problems during initial system startup, check the following: ! Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet (100-120 Vac) or a NEMA 6-15R outlet (200-240 Vac)? ! Is AC power available at the wall outlet? ! Is the power on/off push-button switch on the front panel in the ON position (power on LED should be lit)? ! Are all cables correctly connected and secured? ! Are all the PCI option boards fully seated in their connector slots on the system board? ! Are all jumpers and switch settings on option boards and peripheral devices correct? If applicable, ensure that there are no conflicts; for example, two option boards sharing the same interrupt. ! Are all DIMMs fully seated and installed correctly? Refer to Chapter 4 for installation instructions? ! Are all option boards and disk drives installed correctly? Refer to the Chapter 4. ! Is the system hard disk drive properly formatted or defined? ! Is the operating system properly loaded? Refer to the operating system documentation. ! Are all drivers properly installed? For information about installing drivers, refer to your Network Operating System Configuration Guide. ! Are the configuration settings in BIOS Setup and the Adaptec SCSI Utility correct? For information about running these utilities, refer to the “Configuring Your System” chapter. If the above items are all correct, but the problem reoccurs, refer to “Additional Troubleshooting Procedures” in this chapter. Problem Solving 5-3 Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ! Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ! Is the software an authorized copy? Unauthorized copies often do not work. Obtain an authorized copy of the software. ! If you are running the software from a diskette, is it a good copy? ! If you are running the software from a hard disk drive, is the software correctly installed? Where all necessary procedures followed and files installed? ! If you are running the software from a CD-ROM disk is the disk scratched or dirty? ! Are the correct device drivers installed? ! Is the software correctly configured for the system? ! Are you using the software correctly? ! If other software runs correctly on the system, contact your vendor about the failing software. If the problems persist with the software, contact the software vendor's customer service representative. 5-4 Problem Solving After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ! If you are running the software from a diskette or CD-ROM, try a new copy of the software. ! If you are running the software from a hard disk drive, try running it from a floppy. If the software runs correctly, there may be a problem with the copy on the hard disk. Reinstall the software on the hard disk drive and try running it again. Make sure all the necessary files are installed. ! If the problem recurs, you may need to reformat the hard disk drive. The hard disk drive, the drive controller, or the system board may be defective. ! If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. ! If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Voltage spikes can corrupt or destroy data files on the drive. If you are experiencing voltage spikes on the power line, install a surge suppresser between the power outlet and the system power cord. If the problem recurs after you have checked and corrected all of the above items, refer to “Diagnostic Testing” in this chapter. Problem Solving 5-5 Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message. Troubleshooting Guide Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: ! Preparing the system for diagnostic testing ! Monitoring POST while it is running ! Verifying proper operation of key system LEDs ! Confirming loading of the operating system. Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Note: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect all devices from the system except the keyboard and video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. 3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two-thirds of their maximum ranges (refer to the documentation supplied with your video display monitor). 4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A. Otherwise, place a diskette containing the operating system files in drive A. 5. Turn on the system. If the power indicator LED does not light, refer to “Power Light Does Not Light” found later in this chapter. 5-6 Problem Solving Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. Press F2 to enter SETUP. If you do not press F2, the above message remains for a few seconds and the boot process continues. If POST finds an error, it displays an error message and, in case there is a problem with the display, it emits a series of long and short beeps. Write down any beep code emitted. This information is useful to your service representative. Refer to the “BIOS User’s Information” section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes. The POST Tests table at the end of this chapter lists keys active during POST and provides a description of errors that may occur. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area. Report any error code to your service representative. Problem Solving 5-7 POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “BIOS User’s Information” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM. Press F2 during initialization to run Setup. If you do not press F2, the boot process continues. Enter BOOT Diskette If prompted, insert the boot diskette. Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: ! Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light” in this chapter. ! If there is a hard disk drive or SCSI devices installed in the system, does the hard disk drive activity indicator turn on briefly? If not, refer to “Hard Disk Drive Activity Indicator Does Not Light” in this chapter. Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, refer to “Problems with Application Software” found later in this chapter. 5-8 Problem Solving Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup prompt “Press <F2> key if you want to run Setup” does not appear on the screen. ! The bootable CD-ROM is not detected. Try the solutions in the order given. If you cannot correct the problem, contact your service representative for assistance. Power LED Does Not Light Check the following: ! Is the system operating normally? If so, the power LED is probably defective. ! Are there other problems with the system? If so, check the items listed under System Cooling Fans Do Not Rotate. Problem Solving 5-9 Incorrect or No Beep Code If the system operates normally, but there was no beep, the piezo buzzer located on the system board, may be defective. Contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter. No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugged in and turned on? ! Are the brightness and contrast controls on the video monitor properly adjusted? ! Are the video monitor switch settings correct? ! Is the video monitor signal cable properly installed? ! Is the onboard video controller enabled? If you are using a video controller board, verify that the video controller board is fully seated in the system board connector. If there are still no characters on the screen after you reboot the system, contact your service representative or authorized dealer for assistance. POST emits one long beep and two short beeps pattern to indicate a possible problem with the video display controller. If you do not receive a beep pattern and characters do not display, the video display or video controller may have failed. Contact your service representative or authorized dealer for assistance. 5-10 Problem Solving Characters are Distorted or Incorrect Check the following: ! Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. ! Are the video monitor's signal and power cables properly installed? ! If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance. System Cooling Fans Do Not Rotate Check the following: ! Is AC power available at the wall outlet? ! Are the system power cords properly connected to the power supplies and the AC wall outlets? ! Are the power connectors for the cooling fans connected? ! Is the front panel power on indicator lit? If the switches and connections are correct and the power outlet is functioning, the power supply has probably failed. Contact your service representative for assistance. Diskette Drive Activity LED Does Not Light Check the following: ! Is the diskette drive's combined power and signal cables properly installed? ! Is the diskette drive properly configured? ! Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly. If you are using the onboard diskette drive controller, use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For information about running BIOS Setup, refer to the “Configuring Your System” chapter. If the problem persists, there may be a problem with the diskette drive, system board, or drive signal cable. Contact your service representative for assistance. CD-ROM Drive Activity Light Does Not Light Check the following: ! Is the power and signal cable to the CD-ROM drive properly installed? ! Are all relevant switches and jumpers on the drive set correctly? ! Is the drive properly configured? ! Is the onboard IDE controller enabled? Problem Solving 5-11 Problems with Application Software If you have problems with application software, perform the following: ! Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. ! Verify a different copy of the software to see if the problem is with the copy that you are using. ! Make sure all cables are installed correctly. ! Verify that the system board jumpers are set correctly. Refer to the “Configuring Your System” chapter for jumper settings. ! If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor's customer service representative for assistance. Bootable CD-ROM Is Not Detected Check the following: ! Is the BIOS set to allow the CD-ROM to be the second bootable device? Check your BIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is securely attached. ACT/Link activity LED located on the front panel should be blinking if there is activity between the system and the network. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connected to the port from the onboard network controller. ! Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts; OS/2 does not. ! Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause. ! Try reseating the adapter first; then try a different slot if necessary. ! The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. ! Run the diagnostics. 5-12 Problem Solving Plug and Play Installation Tips Some common PCI tips are listed here. ! Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. ! Certain drivers may require interrupts that are not shared with other PCI drivers. The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices. For certain drivers, it may be necessary to alter settings so that interrupts are not shared. BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area. Note: Your system error log will be lost, if your system ac power source is off or disconnected. Problem Solving 5-13 POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero. The “POST Error Codes and Messages” table is a list of the possible error codes and messages written at the start of each POST test. The “POST Error Beep Codes” table is a list of beep codes issued for each POST test. Figure 5-1 shows the location of specific components referenced in the POST Error Codes and Messages Table. Table 5-1. POST Error Codes and Messages Code Error Message 0200 Failure Fixed Disk 0210 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked - Unlock key switch 0220 Monitor type does not match CMOS - Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232 Extended RAM Failed at address line 0233 Memory type mixing detected 0234 Single-bit ECC error 0235 Multiple-bit ECC error occurred 0250 System battery is dead - Replace and run SETUP 0251 System CMOS checksum bad - Default configuration used 0260 System timer error 0270 Real time clock error 0271 Check date and time 02B0 Diskette drive A error 02B2 Incorrect Drive A type - run SETUP 02D0 System cache error - Cache disabled 0B1B PCI System Error on Bus/Device/Function 0B1C PCI Parity Error on Bus/Device/Function 0B30 Chassis Fan 1 Alarm occurred 0B31 Chassis Fan 2 Alarm occurred 5-14 Problem Solving Table 5-1. Post Error Codes and messages (Continued) Code Error Message 0B46 ESMINT not configured 0B50 CPU #1 with error taken off line 0B51 CPU #2 with error taken off line 0B5F Forced to use CPU with error 0B60 DIMM group #1 has been disabled 0B61 DIMM group #2 has been disabled 0B62 DIMM group #3 has been disabled 0B63 DIMM group #4 has been disabled 0B6F DIMM group with error is enabled 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of range 0B74 The error occurred during voltage sensor reading 0B75 System Voltage out of range 0B7C The error occurred during fan sensor reading 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 0B94 IPMB signal lines do not respond 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure 0BB0 SMBIOS - SROM data read error 0BB1 SMBIOS - SROM data checksum bad 0BD0 1 SMBus device address not acknowledged 0BD1 1 SMBus device Error detected 0BD2 1 SMBus timeout st st st Problem Solving 5-15 Table 5-1. Post Error Codes and messages (Continued Code Error Message 0C00 RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None WARNING:IRQ not configured DIMM#4 DIMM#3 DIMM#2 CPU#2 CPU#1 Figure 5-1. Component Locations 5-16 Problem Solving DIMM#1 Table 5-2. Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory. Verify DIMM installation. Can not write to memory Change memory DIMM's No memory. Verify DIMM installation. Can not write to memory Change memory DIMM's Memory Capacity Check Error 1-3-4-1 DRAM Address Test Error Memory address signal failure Change DIMM or M/B 1-3-4-3 DRAM Test low byte Error Memory data signal failure (low) Change DIMM or M/B 1-4-1-1 DRAM Test high byte Error Memory data signal failure (high) Change DIMM or M/B 1-4-3-3 All Memory Group Errors — — 2-1-2-3 BIOS ROM Copy-Write Test Error Error with Shadow RAM Change system board 2-2-3-1 Unexpected Interrupt Test Error Unexpected interrupt Change CPU or system board 2-3-1-3 All Memory Group Errors Memory address signal failure Change DIMM or M/B 3-3-1-4 Memory Not Detected — — 1-2 Option ROM Initialization Error Failure to initialize Option ROM BIOS Change system board or option board 1-2 Video configuration fails Failure to initialize VGA BIOS Change option video board or system board 1-2 OPTION ROM Checksum Error Failure to initialize Option BIOS Change M/B or option board Problem Solving 5-17 How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below. Note: In order to see the diagnostic messages, the ESC key must be pressed. Example: BIOS Revision Level Phoenix BIOS 4.0 Release 6.0.250A In the example above, BIOS 6.0.250A is the current BIOS revision level loaded on your system. Note: The BIOS Revision Level stated in the example may not reflect the actual BIOS setting in your system. BMC Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, system diagnostics are run. Following the memory test diagnostic, several messages will appear informing you that the mouse was detected and system configuration data updated, when you see these messages the BMC messages are displayed next. Note: In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID :01 Device Revision :00 IPMI Version :1.0 Firmware Revision :00.60 Self Test Result : In the example above, Firmware Revision 00.60 is the current BMC revision level loaded on your system. Note: The Firmware Revision Level stated in the example may not reflect the actual BMC revision level setting in your system. 5-18 Problem Solving How to Identify System Event Log Data To help you identify your System Event Log Data, refer to the following Tables. Table 5-3. System Event Logging Data Sensor Type Sensor Type Code Sensor Specific Offset Event Type Reserved 00h – Reserved Temperature 01h – Temperature Voltage 02h – Voltage 01h Performance Lags Fan 04h – Fan Physical Security 05h 04h LAN Leash Lost (System LAN Unplugged) Platform Security Violation Attempt 06h 00h Secured Mode Violation Attempt 03h Pre-boot Password Violation - Network Boot Password 00h IERR 01h Thermal Trip 02h FRB1/BIST Failure 04h FRB3/Processor Startup/Initialization Failure (CPU didn't start) 08h Processor Disabled Processor 07h Power Unit 09h 03h Interlock Power Down Memory 0Ch 00h Correctable ECC 01h Noncorrectable ECC POST Memory Resize 0Eh – POST Memory Resize POST Error 0fh – POST Error Event Logging Disabled 10h 00h Correctable Memory Error Logging Disabled 01h Event "Type" Logging Disabled 02h Log Area Reset/Cleared 03h All Event Logging Disabled 00h System Reconfigured 01h OEM System Boot Event (Hard Reset) 00h NMI (Dump Switch) 02h I/O Channel Check NMI 04h PCI SERR 05h PCI PERR System Event Critical Interrupt 12h 13h Problem Solving 5-19 Table 5-3. System Event Logging Data (Continued) Sensor Type Sensor Type Code Sensor Specific Offset Event Type Button 14h 00h Power Button 01h Sleep Button 02h Reset Button Module/Board 15h – CPU/Terminator Missing System Boot Initiated 1Dh 03h User Requested PXE boot 04h Automatic Boot to Diagnostic 00h No Bootable Media 02h PXE Server Not Found 01h C: Boot Completed 02h PXE Boot Completed 03h Diagnostic Boot Completed 04h CD-ROM Boot Completed 00h Stop during OS Load/Initialization 01h Run-Time Stop 00h S0/G0 Working 01h S1 "Sleeping with System N/W & Processor Context Maintained" 04h S4 "Non-Volatile Sleep/Suspend-To-Disk" 05h S5/G2 "Soft-OFF" 07h G3/Mechanical Off 08h Sleeping Cannot Differentiate between S1-S3 01h Hard Reset 02h Power Down 08h Timer Interrupt Boot Error OS Boot OS Critical Stop System ACPI Power State Watchdog 2 1Eh 1Fh 20h 22h 23h SMI Timeout F3h – SMI Timeout EMP F5h 00h Communication Error Sensor Failure F6h 00h I2C Bus Device Address Not Acknowledged 01h I2C Bus Device Error Detected 02h I2C Bus Timeout – – OEM Reserved F7h - FFh 5-20 Problem Solving Table 5-4. Sensor Type Codes Sensor Number Sensor Type 01h Ambient Temp (MB) 02h CPU#1 Temp 03h CPU#2 Temp 20h +3.3V 21h +5V 22h +12V 23h +3.3Vs 24h VCCP0 (CPU#1 VRM) 25h VCCP1 (CPU#2 VRM) 29h +1.5V 2Ah +2.5V 2Ch SCSI A +2.85V 2Dh SCSI B +2.85V 2Eh SCSI A Vref0 2Fh SCSI A Vref1 30h SCSI A Vref2 31h SCSI B Vref0 32h SCSI B Vref1 33h SCSI B Vref2 40h CPU Rear Fan (Fan #1) 41h CPU Front Fan (Fan #2) 42h Chassis (HDD) Fan (Fan #3) Problem Solving 5-21 A System Cabling ! System Cabling ! Before You Begin ! Static Precautions ! Standard Configuration ! RAID Configuration System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: ! Standard Configuration ! RAID Configuration. Before You Begin ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. A-2 System Cabling Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. The AIC 7899 contains two independent SCSI channels that share a single PCI bus master interface. Each channel is capable of operations using either 8- or 16-bit SCSI providing 160 MB/s (Ultra-160/M) or 40 MB/s (Wide Ultra) throughput. Channel A attaches directly to a maximum of five 160/M hard disk drives. Controller B can be used to support SCSI devices in the removable media bays. A 3.5-inch diskette drive is also installed in all systems and interfaces separately to the system board. Figure A-1 illustrates the standard system configuration. Referring to Figure A-1, a 68pin Ultra-160/M SCSI interface cable (K) is connected to the SCSI connector (J) on the right edge of the system board. This cable connects to the hard disk drives (N) located in the hard drive bay (L). The IDE interface cable (E) is connected to the IDE connector (D) towards the middle right edge of the system board. This cable connects to the rear of the internally mounted CD-ROM drive (F). Optional internally mounted SCSI removable media devices (I) may be connected to the SCSI controller connector (G). System Cabling A-3 E F B C D A H G J O I K N M L A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – Ultra-160/M SCSI connector (68 pin) C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Five SCSI disk drive bays E – IDE interface cable M – SCSI backplane F – IDE CD-ROM drive N – SCSI hard disk drives G – Ultra2 SCSI connector (68 pin) O – System board H – Ultra2 SCSI interface cable Figure A-1. Standard System Cable Configuration A-4 System Cabling RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory as shown in Figure A-2. If you are adding a RAID controller you must install, cable, and configure the controller. Refer to "Installing a RAID Controller Board" in Chapter 4. E F B C D A H J G I K N M O L A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID Controller C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Five SCSI disk drive bays E – IDE interface cable M – Drive Bay F – IDE CD-ROM drive N – SCSI hard disk drives G – Ultra2 SCSI connector (68 pin) O – System board H – Ultra2 SCSI interface cable Figure A-2. RAID System Cable Configuration System Cabling A-5 Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard for power management features. address A label, name, or number that identifies a location in computer memory. AGP Accelerated Graphics Port. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals. B backplane slot A connector on the backplane board in desktop computers and expansion boxes that allows you to install circuit cards. backup A copy of data for safe-keeping. The data is copied from computer memory or disk to a floppy disk, magnetic tape, or other media. backup battery The battery in your computer that maintains the real-time clock and the configuration information when the computer's power is removed. base memory An area of memory between 0 and 640 kilobytes. baud rate The speed with which data is transmitted during serial communication. The computer's operating system and software program must be configured for the same baud rate as the communication device, such as a serial printer. See also bps. BIOS (Basic Input/Output System) A program stored in flash EPROM or ROM that controls the keyboard, disk drives, video monitor, and other devices. See also flash EPROM, EPROM, and ROM. Glossary 1 bit Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission. byte A group of eight bits. C cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port. See also parallel port. CGA (Color Graphics Adapter) A type of video display system that provides low-resolution text and graphics on TTL monochrome and color monitors. CMOS (Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used in computers. See also TTL. COM1 or COM2 The name you can assign a serial port to set or change its address. See also serial port. command An instruction that directs the computer to perform a particular operation. configuration The way in which a computer is set up to operate. Some configurable options include CPU speed, serial port designation, and memory allocation. 2 Glossary CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive. density The capacity of information (bytes) that can be packed onto a storage device, such as a floppy disk. device driver A software program that a computer must use to recognize and operate certain hardware, such as a mouse or a video monitor. disk drive A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk to be inserted; a hard disk drive has a permanently encased hard disk. DOS (Disk Operating System) See operating system. DRAM (Dynamic RAM) See RAM. E ECC (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. EGA (Enhanced Graphics Adapter) A type of video display system that provides mediumresolution text and graphics on TTL monochrome, color, and enhanced color monitors. Glossary 3 EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code. This code can be erased with ultraviolet light, but is not lost when the computer is powered off. See also flash EPROM and ROM. expansion slot See backplane slot. extended memory The protected memory above 1M that is directly accessible by the microprocessor through certain utilities and operating systems. F flash EPROM A type of memory device that is usually used to store system BIOS code. This code can be replaced with updated code from a floppy disk, but is not lost when the computer is powered off. See also EPROM and ROM. floppy disk drive See disk drive. format The process used to organize a hard or floppy disk into sectors so it can accept data. Formatting destroys all previous data on the disk. FRB (Fault Resilient Boot A server management feature. FRB attempts to boot the system using the alternate processor or DIMM. G (Gigabyte) 1,073,741,824 bytes. See also byte. 4 Glossary H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry. IDE (Integrated Drive Electronics) A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card. interface. A connection between the computer and a peripheral device that enables them to exchange data. See also parallel port and serial port. ISA (Industry Standard Architecture) An industry standard for computers and circuit cards that transfer 16 bits of data at a time. J jumper A small electrical connector used for configuration on some computer hardware. K (Kilobyte) 1,024 bytes. See also byte. L LAN (Local Area Network) A group of computers linked together within a limited area to exchange information. LCD (Liquid Crystal Display) The type of video display used in portable computers. Glossary 5 LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve LVD performance all devices including cable, controller, and drive must support LVD. M (Megabyte) 1,048,576 bytes. See also byte. memory The circuitry in your computer that stores data and programs. See also EMS, extended memory, RAM, and ROM. microprocessor The integrated circuit that processes data and controls the basic functions of the computer. modem A device used to exchange information with other computers over telephone or data lines. module A circuit board that plugs into a dedicated connector on the system board in your computer. mouse A small input device that you guide on a flat surface to control the cursor movement and operation of the computer when using certain software programs. N NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. O operating system A set of programs that provides the interface between other software programs and the computer. 6 Glossary P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus supporting data transfers of up to 528MB per second. Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities. peripheral A device connected to and controlled by the computer, such as an external disk drive or a printer. pixel The smallest element that is visible on a video display. The resolution of a video display system is measured in pixels. PnP (Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the computer recognize that the device is there. The user doesn't have to tell the computer. POST Power-On-Self-Test. R RAM (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date. Glossary 7 ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port. S SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults. save To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device. SCSI (Small Computer System Interface) An industry standard interface that provides high-speed access to tape drives, hard disk drives, and other peripheral devices. SEL (System Event Log) A record of system management events. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system. serial communication Information sent sequentially, one bit at a time. serial port The connector on the back of your computer that allows the transfer of data between the computer and a serial device, such as a mouse, a modem, or a serial printer. setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM. 8 Glossary SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL (Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS. U ultra 160/m SCSI Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology. This interface features data transfer speeds up to 160MB/second (double-edge clocking), cyclical redundancy checking (CRC) providing higher levels of data reliability, and domain validation that detects the configuration of the SCSI bus and automatically tests and adjusts the SCSI bus transfer rate to optimize interoperability. Note that the Ultra 160/m uses the standard Ultra2 LVD cabling and termination, making it backward compatible for easy implementation. V VGA (Video Graphics Array) A type of video display system that provides high-resolution text and graphics on analog color monitors. Glossary 9 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased. Be sure to record the same information for any components added to the system, such as a power supply, hard disk drives, add-in boards, or printers. Record the model and serial numbers of the unit and system baseboard. The model and serial numbers of the system unit are recorded on a label attached to the rear of the unit. The serial number of the system board is located along the left side of the board, near the PCI expansion slot covers. The location of serial numbers on add-in boards, hard disk drives, and external equipment, such as video displays or printers, varies from one manufacturer to another. Literature accompanying these products should illustrate or describe the location of model and serial numbers. Equipment Log 1 Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Optional RAID Controller Network Controller 1 Network Controller 2 Network Controller 3 Monitor Keyboard Mouse External Peripheral 1 External Peripheral 2 Power Supply (standard) 2 Equipment Log Manufacturer Name & Model Serial Number (if available) Date Installed Index A N AC linkage mode, 1-12 Administrative password, 1-13 Advance menu configuring in setup, 3-6 Network controller, 1-9 O Overview, 1-2 B Battery installing, 4-6 BIOS, 3-3 BMC, 1-11, 1-12 Boot menu configuring in setup, 3-13 P Configuring system board jumpers summary description, 3-20 Controller network, 1-9 system board management (BMC), 1-11, 112 Password administrative, 1-13 clearing and changing, 3-21 user, 1-13 Power cords connecting, 2-11 Power supply monitoring power state, 1-11, 1-12 Problems bootable CD-ROM not detected, 5-12 CD-ROM drive activity light, 5-11 network, 5-12 PCI installation tips, 5-13 E R Exit menu configuring in setup, 3-14 RAID controller configuration, 3-18 Real-time clock running SCU to configure settings, 4-6 Removing termination board, 4-10 C I Integrated peripheral configuration menu, configuring in Setup, 3-8 Intrusion detection, 1-11, 1-12 ISA feature summary, 1-9 J Jumpers CMOS clear, 3-20 password, 3-20 L Lithium backup battery installing, 4-6 M Main menu configuring in setup, 3-5 Memory addresses, 1-7 Monitoring system status, 1-11, 1-12 S SCSI utility adaptec, 3-15 SCU software locking feature, 1-13 Security software lock, SCU, 1-13 Security menu configuring in Setup, 3-11 Server management BMC, 1-11, 1-12 features, 1-11, 1-12 Setup advanced menu, 3-6 boot menu, 3-13 exit menu, 3-14 integrated peripheral configuration menu, 3-8 main menu, 3-5 security menu contents, 3-11 System, 5-19 Index-1 configuring, 3-2 powering on, 2-12 rear features and controls, 2-9 System Chassis, 1-4 System hardware menu configuring in setup, 3-12 T Termination board removing, 4-10 U User password, 1-13 Index-2 xx ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 456-01527-001
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