NEC Express5800/320La User's Guide

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User's Guide
EXPRESS5800/320La/320La-R
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NEC
EXPRESS5800/320La/320La-R
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User's Guide
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Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc.
and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales rights
thereto, except to the extent said rights are expressly granted to others.
The NEC Computers Inc. product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompanying each product.
However, actual performance of each such product is dependent upon factors such as
system configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product configurations and
applications must be determined by the customer and is not warranted by NEC Computers
Inc.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NEC Computers Inc. is prohibited.
Trademarks
INTEL is a registered trademark of Intel Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or registered
trademarks of their respective trademark owners.
PN: 456-01572-N00
First Print – August 2001
Copyright 2001
NEC Computers Inc.
15 Business Park Way
Sacramento, CA 95828
All Rights Reserved
Contents
Using This Guide
Text Conventions ............................................................................................................... viii
Related Documents .............................................................................................................. ix
Safety Notices ....................................................................................................................... x
Safety Notices for Users Outside of the U.S.A. and Canada .......................................... xi
Care and Handling............................................................................................................... xii
1 System Overview
Overview ............................................................................................................................ 1-2
Fault-Tolerant Hardware .................................................................................................... 1-4
System Chassis................................................................................................................... 1-5
External View ............................................................................................................... 1-5
Status LED Indicator Descriptions ............................................................................... 1-8
Internal Board View.................................................................................................... 1-13
Customer Replaceable Units (CRUs) ......................................................................... 1-13
System Components and Module Set............................................................................... 1-14
Power Supplies............................................................................................................ 1-14
CPU Modules.............................................................................................................. 1-15
Storage Bays ............................................................................................................... 1-15
PCI modules................................................................................................................ 1-17
PCI Adapter Cards ...................................................................................................... 1-17
Device Module............................................................................................................ 1-18
Optional Components ................................................................................................. 1-18
Tape Drives ......................................................................................................... 1-18
Monitor, Keyboard, and Mouse .......................................................................... 1-18
System Features ............................................................................................................... 1-19
Pentium III Processor.................................................................................................. 1-19
System Memory .......................................................................................................... 1-20
SAF-TE Controller...................................................................................................... 1-20
BIOS ........................................................................................................................... 1-21
USB/IDE Controller.................................................................................................... 1-21
Network Controller ..................................................................................................... 1-21
SCSI Controller........................................................................................................... 1-22
Video Controller ......................................................................................................... 1-22
Peripheral Controller................................................................................................... 1-22
Serial Ports .......................................................................................................... 1-22
Real Time Clock ................................................................................................. 1-22
Baseboard Management Controllers (BMC) .............................................................. 1-24
External Device Connectors........................................................................................ 1-24
2 Setting Up the System
Overview ............................................................................................................................ 2-2
Selecting a Site................................................................................................................... 2-2
Unpacking the System........................................................................................................ 2-3
Rack-Mount System Assembly.......................................................................................... 2-3
Unpacking the Rack Mounting Hardware..................................................................... 2-3
Before You Begin ......................................................................................................... 2-4
Static Precautions.......................................................................................................... 2-4
Contents iii
Assembly .......................................................................................................................2-5
Mounting the Rail Assemblies into the Rack Cabinet...........................................2-6
Mounting the Server Unit in the Rack Cabinet ...................................................2-11
Getting Familiar with the System .....................................................................................2-13
Making Connections.........................................................................................................2-13
Connecting the Power Cord(s) .........................................................................................2-13
Using the System ..............................................................................................................2-16
System Power ..............................................................................................................2-17
Powering On the Server System..................................................................................2-17
Powering Off the Server System .................................................................................2-18
Forcing a Power Shutdown .........................................................................................2-19
Resetting the System ...................................................................................................2-19
3 Configuring Your System
Configuring Your System...................................................................................................3-2
BIOS Setup Utility..............................................................................................................3-3
Using the BIOS Setup Utility........................................................................................3-3
BIOS Setup Configuration Settings...............................................................................3-4
Main Menu ....................................................................................................................3-5
Advanced Menu ............................................................................................................3-6
Advanced Submenu...............................................................................................3-7
Processor Information Submenu ...........................................................................3-7
Memory Information Submenu .............................................................................3-8
Peripheral Configuration Submenu .......................................................................3-8
Monitoring Configuration Submenu......................................................................3-9
PCI Device Submenu.............................................................................................3-9
Option ROM Submenu........................................................................................3-10
Keyboard Features Submenu...............................................................................3-10
Security Menu .............................................................................................................3-11
System Hardware Menu ..............................................................................................3-13
Thermal Sensor Submenu....................................................................................3-14
Wake On Events Submenu ..................................................................................3-14
Console Redirection Submenu ............................................................................3-14
Boot Menu...................................................................................................................3-15
Exit Menu....................................................................................................................3-15
Fast!Util Utility.................................................................................................................3-16
Running the Fast!Util ..................................................................................................3-16
Configuration Settings Menu ......................................................................................3-17
Host Adapter Settings Submenu..........................................................................3-17
SCSI Device Settings Submenu ..........................................................................3-18
SCSI Bus Settings Submenu................................................................................3-19
Autoconfigure SCSI Device Submenu ................................................................3-19
Selectable Boot Settings Submenu ......................................................................3-20
Restore Default Settings Submenu ......................................................................3-20
Raw NVRAM Data Submenu .............................................................................3-20
Scan SCSI Bus.............................................................................................................3-20
SCSI Disk Utility.........................................................................................................3-21
Select Host Adapter.....................................................................................................3-21
Exit ..............................................................................................................................3-21
Configuring System Jumpers............................................................................................3-23
Before You Begin........................................................................................................3-23
Moving System Jumpers .............................................................................................3-25
Clearing CMOS and Password....................................................................................3-26
iv Contents
4 CRU Replacement and Upgrades
General Information ........................................................................................................... 4-2
Precautions ......................................................................................................................... 4-3
Preparing Your System for Upgrade.................................................................................. 4-5
Equipment Log................................................................................................................... 4-5
Opening and Closing the Front Door of the Tower Cabinet .............................................. 4-6
Removing and Installing the Front Covers of the Rack-Mount System ............................ 4-8
Replacing CPU Modules.................................................................................................. 4-10
Removing a CPU Module ........................................................................................... 4-10
Installing a CPU Module............................................................................................. 4-12
Replacing or Adding Processors and VRMs.................................................................... 4-14
Installing a Processor .................................................................................................. 4-14
Installing a VRM......................................................................................................... 4-19
Removing a Processor or Terminator Board............................................................... 4-20
Removing a VRM ....................................................................................................... 4-21
Replacing or Adding DIMMs .......................................................................................... 4-22
Installing DIMMs........................................................................................................ 4-23
Removing DIMMs ...................................................................................................... 4-25
Removing a PCI Module.................................................................................................. 4-28
Installing PCI Adapter Boards ......................................................................................... 4-31
Removing PCI Adapter Boards........................................................................................ 4-36
Installing a PCI Module ................................................................................................... 4-38
Replacing or Adding Disk Drives .................................................................................... 4-39
Installing a Hard Disk Drive ....................................................................................... 4-40
Removing a Hard Disk Drive...................................................................................... 4-43
Hot-Swapping a Hard Drive ....................................................................................... 4-44
Replacing the Device Module .......................................................................................... 4-45
Replacing a Power supply ................................................................................................ 4-47
Installing the Internal Device Bay Expansion Kit............................................................ 4-50
Unpacking the Internal Device Bay Expansion Kit .................................................... 4-50
Before You Begin ....................................................................................................... 4-51
Static Precautions........................................................................................................ 4-51
Preparation .................................................................................................................. 4-51
Installing the Internal Device Bay Expansion Kit....................................................... 4-54
Installing and Removing Optional 5.25-Inch Tape Drives .............................................. 4-59
Installing a 5.25-inch Tape Drive ............................................................................... 4-60
5 Problem Solving
Problem Solving................................................................................................................. 5-2
Static Precautions ............................................................................................................... 5-2
Troubleshooting Checklists................................................................................................ 5-3
Initial System Startup.................................................................................................... 5-3
Checklist ....................................................................................................................... 5-3
Running New Application Software ............................................................................. 5-4
Checklist ....................................................................................................................... 5-4
After System Has Been Running Correctly .................................................................. 5-5
Checklist ....................................................................................................................... 5-5
Diagnostic Procedures........................................................................................................ 5-6
Error Checking.............................................................................................................. 5-6
Troubleshooting Guide ................................................................................................. 5-6
Preparing the System for Diagnosing Problems.................................................... 5-6
Monitoring POST.................................................................................................. 5-7
Verifying Proper Operation of Key System Indicators ......................................... 5-8
Contents v
Confirming Loading of the Operating System ......................................................5-8
Specific Problems and Corrective Actions .........................................................................5-9
Power LED Does Not Light ..........................................................................................5-9
Incorrect or No Beep Code............................................................................................5-9
No Characters Appear on Screen ................................................................................5-10
Characters are Distorted or Incorrect ..........................................................................5-10
System Cooling Fans Do Not Rotate...........................................................................5-11
Diskette Drive Activity LED Does Not Light .............................................................5-11
CD-ROM Drive Activity Light Does Not Light .........................................................5-12
Problems with Application Software...........................................................................5-12
Bootable CD-ROM Is Not Detected............................................................................5-12
Problems with the Network ..............................................................................................5-13
PCI Installation Tips.........................................................................................................5-13
Error Messages and Beep Codes ......................................................................................5-14
LCD Error Messages ...................................................................................................5-14
POST Error Codes and Messages................................................................................5-24
How to Identify BIOS and BMC Revision Levels ...........................................................5-30
BIOS Revision Level Identification ............................................................................5-30
BMC Revision Level Identification ............................................................................5-30
A Technical Specifications
Server Unit.........................................................................................................................A-2
B ROMPilot™ BIOS Error Codes
ROMPilot™ BIOS Error Codes.......................................................................................... B-2
Glossary
Index
vi Contents
Using This Guide
This User’s Guide provides a quick reference to information about your fault-tolerant
server system. Its goal is to familiarize you with your system and the tasks necessary for
system configuring and upgrading.
This guide contains the following information:
!
Chapter 1, “System Overview” provides an overview of your system and describes your
system’s major system components. See this chapter to familiarize yourself with your
system.
!
Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,
assemble the rack-mount system, make cable connections, and how to use your system.
!
Chapter 3, “Configuring Your System” tells you how to configure the system and
provides instructions for running the BIOS Setup Utility and the Fast!Util Configuration
Utility, which is used to configure SCSI devices in your system. This chapter also
provides information on system board jumper settings.
!
Chapter 4, “CRU Replacement and Server Upgrades” provides you with instructions on
how you can access, remove, and install Customer-Replaceable Units (CRUs) and
directions for upgrading your server system with additional processors, optional
memory, options cards, peripheral devices, and redundant power supply.
!
Chapter 5, “Problem Solving” contains helpful information for solving problems that
might occur with your system.
!
Appendix A, “Specifications” provides specifications for your server unit.
!
Appendix B, “ROMPilot BIOS Error Codes” defines the ROMPilot Error Codes
reported to the BIOS. These codes can be used for reference when diagnosing situations
where the ROMPilot installation fails.
!
“Glossary” defines the standard acronyms and technical terms used in this manual.
Using This Guide vii
Text Conventions
This guide uses the following text conventions.
Warnings, cautions, and notes have the following meanings:
! WARNING
Warnings alert you to situations that could result in serious personal injury or loss
of life.
! CAUTION
Cautions indicate situations that can damage the system hardware or software.
Note: Notes give important information about the material being described.
!
Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,
Alt, or Enter.
!
Text or keystrokes that you enter appear as boldface type. For example, type abc123 and
press ENTER.
!
File names are printed in uppercase letters. For example, AUTOEXEC.BAT.
viii Using This Guide
Related Documents
In addition to this guide, the following system documentation is included with your server
either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server.
!
System Release Notes
Release Notes provide you with the latest information about your system. This
information was not available to be included in your user's guide at the time it was
developed and released.
!
Getting Started Sheet
The Getting Started Sheet provides several easy-to-follow steps to become familiar with
your server documentation and to complete your installation successfully.
!
EXPRESSBUILDER User's Guide
The EXPRESSBUILDER User's Guide contains the instructions needed for reloading
the operating system (OS) and installing ESMPRO and MWA support programs.
!
ServerCareSM Guide
The ServerCare Guide contains information about NEC's warranty and server
registration.
Using This Guide ix
Safety Notices
!
!
Caution: To reduce the risk of electric shock which could cause personal injury, follow
all safety notices. The symbols shown are used in your documentation and on your
equipment to indicate safety hazards.
!
Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries
may result in an explosion. Dispose of lithium batteries as required by local ordinance or
as normal waste if no local ordinance exists.
!
Warning: The detachable power supply cords are intended to serve as the disconnect
devices.
!
Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical
hazards, do not remove or defeat the ground prong on the power cords. Replace a power
cord if it gets damaged. Contact your dealer for an exact replacement.
!
Warning: The DC push-button on/off switch on the front panel does not turn off the
system AC power. Also, +5vdc is present on the system board whenever the AC power
cords are connected between the system and an AC outlet. Before doing the procedures
in this manual, make sure that your system is powered off and unplug the AC power
cords from the back of the chassis. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in
Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on
NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other
end. The cord length must not exceed 9 feet (2.7 meters).
Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,
and must display an international agency approval marking. The cord must be suitable for
use in the end-user country. Consult your dealer or the local electrical authorities if you are
unsure of the type of power cord to use in your country. The voltage change occurs via a
switch in the power supply.
!
Warning: Under no circumstances should the user attempt to disassemble the power
supply. The power supply has no user-replaceable parts. Inside the power supply are
hazardous voltages that can cause serious personal injury. A defective power supply
must be returned to your dealer.
x Using This Guide
Safety Notices for Users Outside of the U.S.A. and Canada
!
PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage
integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports.
!
Remote Earths: To prevent electrical shock, connect all local (individual office)
computers and computer support equipment to the same electrical circuit of the building
wiring. If you are unsure, check the building wiring to avoid remote earth conditions.
!
Earth Bonding: For safe operation, only connect the equipment to a building supply
that is in accordance with current wiring regulations in your country. In the U.K., those
regulations are the IEE.
Using This Guide xi
Care and Handling
Use the following guidelines to properly handle and care for your system.
Protect the system from extremely low or high temperatures. Let
the system warm (or cool) to room temperature before using it.
Keep the system away from magnetic forces.
Keep the system dry. Do not wash the system with a wet cloth or
pour fluid into it.
Protect the system from being bumped or dropped.
Check the system for condensation. If condensation exists, allow it
to evaporate before powering on the system.
Keep the system away from dust, sand, and dirt.
xii Using This Guide
1
System Overview
!
Overview
!
Fault-Tolerant Hardware
!
System Chassis
!
System Components and Module Set
!
System Features
Overview
This server is well suited for Symmetric Multiprocessing (SMP) and Enterprise class
network server environments and is a highly reliable, high-powered, fault-tolerant,
high-capacity multiprocessing system based on the Intel Pentium III® processor family.
It is a fully redundant system with on-line serviceability and hot plug replacement of all
major subsystems and a solid performer offering the latest technology. The server
system is conveniently housed and available as a tower-based system, including
housing for the tape drive module (see Figure 1-1) or as a rack-mount system, without
housing for the tape drive module (see Figure 1-2) in a relatively small form factor of
8U (fits into a standard EIA 19-inch rack assembly.)
The combination of mirrored computing performance, memory capacity, and integrated
I/O provides a high performance environment for many applications including network
servers. The server system is designed for use in applications where fault-tolerant,
advanced technology, high performance, and high levels of reliability and compatibility
are expected.
Figure 1-1. Tower-Based System
Figure 1-2. Rack-Mount System
1-2 System Overview
This server system is designed for full redundancy and hot plug replacement of all
major subsystems. The system modules that can be replaced are identified as Customer
Replaceable Units (CRUs) of which most are redundant and hot pluggable. To this end,
the server includes or has the option to include the following:
!
Two self-contained power supplies that provide redundant power (i.e., the system
will continue to operate with a single power supply failure) and are hot swappable.
The two power supplies are easily installed or removed from the back of the chassis
without turning the system power off.
!
Cooling system redundancy where the system will continue to operate in the event of
a fan failure and the redundant fans will switch to maximum operating speed.
!
SCSI hard disk drive bays accessible from the front of the chassis.
!
Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced
with a new drive without system power being turned off.
!
High degree of SCSI disk fault tolerance and advanced disk array management
features.
!
Video Graphics Array (VGA) controller with 4 MB of video memory (occupies one
PCI slot per PCI module).
!
SCSI disk adapter providing dual channel Ultra 160 SCSI interfaces for the hot swap
hard disk drives.
!
Embedded single channel enhanced IDE adapter providing interface for peripheral
devices (CD-ROM and super floppy disk drive).
!
Integrated onboard Network Interface Controller (NIC), an Intel 82559 PCI LAN
adapter for 10 or 100 Mbps Ethernet networks with a RJ-45 Ethernet connector.
!
Storage module that holds up to six hot-swap SCSI hard disk drives (three logical
disks).
!
SCSI backpanel is Ultra2 capable.
!
Integrated dual Universal Serial Bus (USB) ports that include support for the
keyboard and mouse.
!
Hardware monitors (temperature, fans, and voltage) and software monitors to
indicate failures.
!
Hardware monitors (temperature and voltage) and software monitors to indicate
failures.
!
Easy access to all parts for service.
System Overview 1-3
As application requirements increase, you can expand your server system with
additional processors, additional memory, add-in boards and peripheral devices.
Your server system features the following major components:
!
Up to two high-performance 800 MHz Pentium III processors in a CPU module.
!
Up to 2 GB of Synchronous Dynamic Random-Access (SDRAM) system memory in
a CPU module.
!
Four PCI expansion slots, which support 32 bit PCI adapter cards in a PCI module.
Fault-Tolerant Hardware
The hardware architecture of the system provides fault tolerance transparency. If a
hardware component fails, the application program continues processing and is never
aware that a failure occurred.
To provide system redundancy this system uses dual hardware technology. That means
that all major components are mirrored within a single hardware chassis. Group #1 is on
the left-hand side of the chassis and Group #2 is on the right-hand side of the chassis, as
viewed from the front of the chassis, see Figure 1-3. There are two CPU modules and
each CPU module is operating in lockstep (performing the same instructions at the
same time) with the other as a single system. Thus, if a failure occurs in one CPU
module the other CPU module will continue to operate with no interruption, no loss of
data, and system performance is not affected. Note that the PCI module, PCI adapters,
and power supplies are also paired for system redundancy.
Group #2
Group #1
Figure 1-3. Dual Hardware Fault-Tolerant Tower-Based System
1-4 System Overview
System Chassis
The system chassis is an easy-to-expand, fabricated metal structure. The following
subsections describe the system chassis external view, internal view, and the system
board set.
External View
Figure 1-5 shows the front chassis features and controls. Figure 1-6 shows the rear
chassis features and controls. Figure 1-7 shows the optional tape drive bay kit
components features and controls on the rear of the chassis.
A
D
C
B
1
2
M
E
L
F
G
H
K
I
J
Figure 1-4. Front Chassis Features and Controls
System Overview 1-5
A – System power LED
B – Status 1 LED (group 1)
Tower: Left side of system
Rack: Top of system
C – Status 2 LED (group 2)
Tower: Right side of system
Rack: Bottom of system
D – Disk activity LED
E – Front panel
F – USB port
G – System power button
H – SCSI hard disk drive bays
(storage bays)
I – CPU modules
J – PCI modules with PCI adapters
K – Device module
L – Liquid Crystal Display (LCD)
M – Tape drive module
(tower system only)
When green, system power is on.
When off, system power is off.
When green, the Group 1 PCI- and CPU-modules are
operating normally. See Table 1-1 for a list and description of
the system status LED indicators.
When green, the Group 1 PCI- and CPU-CPU modules are
operating normally. See Table 1-1 for a list and description of
the system status LED indicators.
When green, internal disk drives are being accessed. See
Table 1-1 for a list and description of the system status LED
indicators.
Panel contains the LCD, the system power button, four LEDs,
and a USB port.
USB connector jack used for debug only
Press to turn system DC power on or off.
Each slot in a bay can contain one hot-pluggable 3.5-inch disk
drive.
The slots are numbered 1 – 6 left to right (numbers are not
SCSI IDs). SCSI IDs are 0, 1, and 2 for each group of three
disk drives. The drives are mirrored as follows: 1 – 4, 2 – 5,
and 3 – 6. Each drive has two status LEDs. Refer to Table 1-2
for information on disk drive status LED panel indicators.
Two CPU modules providing Dual Modular Redundancy
(DMR). The CPU modules are numbered 1 – 2 left to right.
Each CPU module contains one or two processors and a
maximum of up to 2 GB of SDRAM memory. Refer to Table
1-3 for information on CPU module status LED indicators.
Two hot-pluggable PCI modules. The PCI modules are
numbered 1 – 2 left to right. Each PCI module contains four
PCI adapter card slots and two embedded adapters (LAN and
SCSI disk). Each module has a pair of status LEDs and a
LAN port. See Table 1-4 for a list and description of the PCI
module status LED indicators. See Table 1-5 for a list and
description of the PCI adapter-slot status LEDs.
Houses an IDE 24X CD-ROM drive and 3.5-inch IDE highcapacity (120 MB) super (floppy) disk drive (not hot
pluggable).
A 2-line, 16-character display.
Displays system event messages:
! Startup
! Self-test
! Normal operating
! Alarm conditions
See Chapter 5 for a list and description of the system event
messages.
Houses the optional tape drive bay kit (that includes a 75 watt
power supply) and up to two optional 5.25-inch tape drives.
The tape drives are numbered 1 – 2, left to right.
Figure 1-5. Front Chassis Features and Controls (Continued)
1-6 System Overview
A
B
1
C
1
D
2
E
2
G
F
A – Power supplies
B – COM1
C – Keyboard
D – Mouse
E – COM2
F – VGA (monitor)
G – I/O panel
Two standard 450-watt power supplies. The power supplies are
numbered 1 – 2, right to left from the rear of the system. Each
power supply has three status LED indicators. Refer to Table 1-6
for information on the power supply LED indicators.
COM1 serial port 9-pin connector (for UPS option).
USB port 1.
USB port 2.
COM2 serial port 9-pin connector (for external modem option).
VGA monitor 15-pin connector.
Contains two USB ports, one VGA port, and two serial ports
(COM1 and COM2).
Figure 1-6. Rear Chassis Features and Controls
System Overview 1-7
A
E
B
D
C
A – External SCSI Device #1
Output Port
B – AC Input Plug
C – External SCSI Device #1
Input Port
D – External SCSI Device #2
Input Port
E – External SCSI Device #2
Output Port
External SCSI output port for tape drive #1.
AC input plug for 75-watt power supply.
External SCSI input port for tape drive #1.
External SCSI input port for tape drive #2.
External SCSI output port for tape drive #2.
Figure 1-7. Optional Tape Drive Bay Kit
Rear Chassis Features and Controls
Status LED Indicator Descriptions
Table 1-1 lists the system status LED indicators along with a description of each LED
indicator. Table 1-2 lists the disk drive status LED panel indicators along with a
description of each LED indicator. Table 1-3 lists the CPU module status LED
indicators along with a description of each LED indicator. Table 1-4 lists the PCI
module status LED indicators along with a description of each LED indicator. Table 1-5
lists the PCI adapter-slot status indicators along with a description of each LED
indicator. Table 1-6 lists the power supply status LED panel indicators along with a
description of each LED indicator.
The access LED indicators for the CD-ROM drive and the diskette drive light when
access is being made to the media in the drive.
1-8 System Overview
Table 1-1. System Status LED Indicators
LED
Status
Description
Response
System Power
Off
Power OFF
None required (normal)
Green
Power ON
None required (normal)
Off
AC Power OFF
None required (normal)
Power-On Self-Test
(POST) is running
None required (normal)
Status 1 OFF
Check Status 2
Status 2 OFF
Check Status 1
CPU bus error
Turn system off and on. If error
appears during POST, record the
error condition and contact your
technical support representative.
ISA-bus I/O check error
Turn system off and on. If error
appears during POST, record the
error condition and contact your
technical support representative.
Green
(Steady
light)
PCI and CPU modules are
operating normally
None required (normal)
Green
(Flashing
light)
CPU or PCI module is
operating in simplex mode
None required (normal)
Amber
Critical temperature alarm
If error exists, record the error
condition and contact your technical
support representative.
Critical voltage alarm
Check condition
Noncritical temperature
alarm
Check condition
Noncritical voltage alarm
Check condition
Fan alarm
Check condition
Detected device failure
Contact your technical support
representative.
Detected error with
redundant power supply
Check power supply status LED
indicators, see Table 1-6.
Red
BMC failure
One of the PCI modules is not
installed.
Off
Not accessing disk drives
None required (normal)
Amber
Internal disk drive failure
Check disk drive status LEDs
Green
Accessing disk drives
None required (normal)
Status 1 and
Status 2
Amber
(Flashing
light)
Disk Activity
System Overview 1-9
Table 1-2. Disk Drive Status LED Panel Indicators
LED
Status
Description
Response
Disk Drive
Power
Off
Disk drive
power off
Remount the disk drive
Green
Disk drive
power on
None required (normal)
Green
(Flashing
light)**
Accessing disk drive
None required (normal)
Off
No Fault
None required (normal)
Amber
(Steady light)
Disk drive failure*
Replace disk drive
(Flashing light)
Rebuilding*
None required (normal)
Disk Drive
Error
*Software controlled.
**Blinks off during disk access.
Table 1-3. CPU Module Status LED Indicators
Fail LED
State LED
Description
Response
Off
Green
Both CPU modules are
operating normally.
None required (normal)
Off
Amber
CPU module in simplex
mode is operating normally.
None required (normal)
Red
Green
CPU module is executing
online power-on self-test
(POST)
None required (normal)
Red
Amber
System is dumping memory
to disk.
None required (normal)
Red
OFF
Standby (No DC, AC only)
or
CPU module failure
Turn on system power
or
Replace CPU module.
OFF
OFF
No power to CPU module.
Check that the module is properly
installed. Also, check both power
supplies and power cords.
1-10 System Overview
Table 1-4. PCI module Status LED Indicators
Fail LED
State Status
Description
Response
Off
Green
Both PCI modules
are operating
normally.
None required (normal)
Off
Amber
PCI module in
simplex mode is
operating normally.
Other PCI module is
offline.
Place the offline PCI module online
so that the system is running in
duplex mode.
Off
Off
No power to PCI
module.
Check that the module is properly
installed. Also, check both power
supplies and power cords.
Red
Green
PCI module is
running POST.
None required (normal)
Red
Off
Standby mode.
(No DC power, AC
power only)
Turn on system power.
PCI module failure
Check that the module is properly
installed. If the condition persists,
contact your technical support
representative.
Table 1-5. PCI Adapter-Slot Status LED Indicators
Fail LED
State LED
Description
Response
Off
Amber
PCI adapter is
running in simplex
mode.
Install identical PCI adapter in
corresponding slot in the other PCI
module.
Off
Green
POST or PCI
adapter is running in
duplex mode.
None required (normal)
Off
Off
PCI adapters are not
installed or are not
installed correctly.
Install PCI adapters.
Red
Off
PCI adapter is
installed correctly
but not working or
offline.
Place the PCI adapter online.
Red
Amber
PCI adapter being
tested under
software control or
preparing for
operation.
Wait for the LED indicator to
change. If the LED indicator does
not change, check the status of the
adapter.
Red
Green
Memory dump
request is being
issued or
diagnostics are
running.
Wait until the memory dump or
diagnostics are finished.
System Overview 1-11
Table 1-6. Power Supply Status LED Indicators
LED
Description
Response
Power
Pre-Fail
Fail
Off
Off
Off
No AC power.
Check that AC power is available at
the wall outlet.
Check that the system power cords
are properly connected to the power
supplies and the AC wall outlets.
Green
(Flashing
light)
Off
Off
AC present and Standby
On.
None required (normal)
Green
Off
Off
Power supply DC On and
OK
None required (normal)
Off
Off
Amber
Power supply failed.
Replace the power supply.
Green
Off
Amber
(Flashing
light)
Current limit
None required (normal)
Green
Amber
(Flashing
light)
Off
Fan failure.
Replace power supply.
1-12 System Overview
Internal Board View
Figure 1-8 shows the major boards and backplanes inside the server.
A
H
G
B
C
D
E
F
A
B
C
D
E
F
G
H
Front panel board
Device backplane
(IDE device relay boards)
PCI board (located in PCI module)
CPU board (located in CPU module)
Main Backplane board
I/O panel board
Power backplane
SCSI backplane
Figure 1-8 Major Boards and Backplanes Inside the Server
Customer Replaceable Units (CRUs)
Certain hardware components within the server are defined as Customer Replaceable
Units (CRUs) of which most are hot-pluggable and redundant. Table 1-8 lists the CRUs
and whether they are hot pluggable or redundant hardware components.
Table 1-7. Customer Replaceable Units (CRUs)
CRU
Redundant
Hot
Pluggable
CPU module
Yes
Yes
Device module
No
No
PCI module
Yes
Yes
Power supply
Yes
Yes
PCI adapter cards
Yes"
No
Hard disk drives
Yes
Yes
"
Only if PCI adapter cards are identical in both PCI modules.
System Overview 1-13
System Components and Module Set
The system components and module set inside the server are show in Figure 1-9.
A
B
C
D
F
E
A
B
C
D
E
F
Power supplies
Optional tape drives
Storage bays
CPU modules
PCI modules
Device module
Figure 1-9 System Components and Module Set Inside the Server
Power Supplies
The server has two standard 450-Watt power supplies. Each supply has autoranging
input 50/60 Hz and automatically switches between the following input voltage ranges:
!
100-127 VAC at 50/60 Hz; 7.6 A maximum current
!
200-240 VAC at 50/60 Hz; 3.8 A maximum current
The power supplies are numbered 1 and 2, right to left as seen from the rear of the
system. Both power supplies are CRUs and are hot pluggable and redundant. Each
power supply has three status indicators that are listed along with a description of each
in Table 1-6.
1-14 System Overview
CPU Modules
The server has two CPU modules that provide Dual Modular Redundancy (DMR). The
CPU modules are numbered 1 and 2, left to right as seen from the front of the system.
Each CPU module has two status indicators that are listed along with a description of
each in Table 1-3. Table 1-8 summarizes the features of a CPU module.
Table 1-8. Features of the CPU Module
Feature
Description
Upgradable
multiple processor
slots
Two processor sockets are available on the CPU board for one or two
processors.
Upgradable
memory
Four DIMM sockets on the CPU board. Can contain a minimum of 256 MB
up to a maximum of 2 GB of Synchronous Dynamic Random-Access
(SDRAM) system memory.
SMP
Supports two-way Symmetric Multiprocessing (SMP) when two processors
are installed.
Fan
Two integrated fans that provide cooling for both the CPU module and hard
disk drives.
The system runs identical applications in both CPU modules in lockstep. Thus, if one
CPU module fails, the second CPU module takes over the processing without any
interruption to the current application running on the system. Note that this type of
failure is transparent to the user.
In simplex mode the system is operating with only one CPU module and one PCI
module. Thus, the failure of one CPU module or one PCI module causes the whole
system to fail. A fault-tolerant system should not run in the simplex mode for any
longer than necessary for upgrading or repair.
Storage Bays
The server has a storage area containing six storage bays that support six hard disk
drives (three logical disks). The hard disk drives are CRUs, hot pluggable, and
redundant. The disk slots are physically numbered 1 – 6, left to right as seen from the
front of the system. The disk drives SCSI ID numbers are 0, 1, 2 for each group of
logical disk drives and the first mirrored pairs are physical drives 1 and 4 that contain
the boot software, as shown below.
Group 1
Group 2
SCSI ID 0
SCSI ID 1
SCSI ID 2
SCSI ID 0
SCSI ID 1
SCSI ID 2
Disk #1
Disk #2
Disk #3
Disk #4
Disk #5
Disk #6
System Overview 1-15
For true dual modular redundancy, all the disk drives must be mirrored in the system, as
shown below.
Mirrored Drives
Drive
Drive
1
4
2
5
3
6
All the disk drives must be added in pairs and only similar disks can mirror each other.
Figure 1-10.
G ro u p 1
G ro u p 2
Figure 1-10. Mirrored Hard Disk Drives
Table 1-9 summarizes the features of storage bays and hard disk drives.
Table 1-9. Features of the Storage Bays and Hard Disk Drives
Feature
Description
Disk drives
Hot pluggable and redundant.
Disk drive speeds
and storage
capacity
Disk drive spindle speeds of 10,000 RPM. Storage capacities of 18, or 36 GB.
Disk drive carrier
Each disk drive is mounted in a disk drive carrier containing a handle, latching
mechanism, and two status indicators. The status indicators are listed along
with a description of each in Table 1-2.
Storage bays
The storage bays can contain any combination of disk drive carriers and
dummy disk drive carriers as long as equivalent drives are mirrored.
DO NOT remove dummy disk drive carriers from unused slots. They are
present to direct airflow around the devices.
1-16 System Overview
PCI modules
The server has two PCI modules that are CRUs, hot pluggable, and fault-tolerant. Each
PCI module contains a PCI board that transfers data from PCI devices to the CPU. The
PCI module is fault-tolerant such that if one stops functioning the other PCI module
takes over.
The PCI modules are numbered 1 and 2, left to right as seen from the front of the
system. Each PCI module has two status indicators that are listed along with a
description of each in Table 1-4. Table 1-10 summarizes the features of a PCI module.
Table 1-10. Features of the PCI module
Feature
Description
PCI slots
Four PCI expansion card slots are available in the PCI module.
Note that Slot 1 is reserved for a graphics video card or the SMM card.
Embedded
adapters
Two embedded adapters are available as follows:
– LAN
– SCSI disk
Network port
One Ethernet port for connecting to a network from the embedded LAN
adapter.
PCI Adapter Cards
For fault-tolerant systems the 32 bit PCI adapter cards must be installed in the PCI
modules as redundant pairs. This is so that if a PCI card fails in one PCI module its
equivalent PCI card in the other PCI module takes over the I/O operation without the
processing being interrupted or having any loss of data or performance.
Located on the bottom front of each PCI module are PCI adapter-slot status LEDs that
monitor the status of each PCI card. See Table 1-5 for a list and description of these PCI
adapter-slot status LEDs.
System Overview 1-17
Device Module
The device module supports two standard PC AT compatible peripheral devices (see
Figure 1-11), as follows:
!
One IDE 3.5-inch high-capacity super floppy disk drive (supports 720 KB, 1.44 MB,
and 120 MB diskette media).
!
One 24X CD-ROM drive.
A
B
C
A
B
C
High-capacity super floppy disk drive
24X CD-ROM drive
Device module
Figure 1-11. Device Module
The device module is a single CRU that is not hot-pluggable.
Optional Components
Optional components are described in the following subsections.
Tape Drives
In the tower system only, two tape drive module bays are available for mounting
optional half-height 5.25-inch tape drives. As a prerequisite to installing the optional
tape drives an optional internal device bay kit must be installed first.
The tape drives are numbered 1 and 2, left to right as viewed from the front of the
system.
Monitor, Keyboard, and Mouse
The system does not require a monitor, keyboard, or mouse for most server
management functions other than the initial boot, system upgrading, or system
troubleshooting.
USB-compatible keyboard and mouse connectors are available on the rear of the
system.
Support for a colored VGA monitor is also available by using the VGA monitor
connector available on the rear of the system.
1-18 System Overview
System Features
The following subsections provide a description of the system features.
Pentium III Processor
Depending on system configuration, each CPU CRU can include up to two Pentium III
800 MHz processors, see Figure 1-12. Each Pentium III processor is mounted on the
CPU board located in the CPU module. The primary processor plugs into a Zero
Insertion Force (ZIF) socket on the board. The processor features a 256 KB cache. An
optional second Pentium processor III enhances performance and allows Symmetric
Multiprocessing (SMP).
A
B
F
A
B
C
D
E
F
D
C
E
CPU module
CPU board
Primary processor
Voltage regulator for primary processor
Voltage regulator for secondary processor
Secondary processor
Figure 1-12. Processor Locations on the CPU Board
System Overview 1-19
System Memory
Up to 2 GB of Synchronous Dynamic Random-Access Memory (SDRAM) can be
configured on the CPU board located in the CPU module. The CPU board contains four
168-pin DIMM sockets allowing for system memory expansion within a CPU module.
See Figure 1-13
Note: Only use DIMMs approved for use in this server system.
Call your customer service representative for information.
A
B
C
D
A
B
C
D
CPU module
CPU board
Memory socket #1
Memory socket #4
Figure 1-13. DIMM Locations on the CPU Board
SAF-TE Controller
The SCSI Backplane has two SAF-TE (SCSI Accessed Fault Tolerant Enclosure)
controllers that provide an interface to a disk subsystem that supports status signals, hot
swapping drives, and module monitoring.
The transport mechanism for the standardized alert detection and status reporting is the
SCSI bus. Disk drives, power supplies, cooling fans, and temperature are continually
monitored and the conditions then reported over the SCSI bus to the system. This
allows the user to react to conditions that could normally go unnoticed until data loss.
1-20 System Overview
BIOS
The BIOS and Setup Utility are located in the Flash EPROM on the CPU board and
include support for system setup and legacy device configuration. A number of security,
reliability, and management features also have been incorporated to meet vital server
needs.
USB/IDE Controller
The ServerWorks ROSB chip supports the USB and IDE controllers. The I/O panel
board provides the connector interface for two USB ports that support the keyboard and
mouse.
The system includes a single channel enhanced IDE 32 bit interface. The IDE controller
provides support for the internally mounted CD-ROM and super floppy disk drive.
The device controls:
!
PIO and DMA transfer modes
!
Mode 4 timings
!
Transfer rates up to 33 MB/s
!
Buffering for PCI/IDE burst transfers.
Network Controller
Each PCI CRU includes a 10BASE-T/100BASE-TX network controller based on the
Intel 82559 Fast Ethernet Network Interface ASIC. As a PCI bus master, the controller
can burst data at up to 132 MB/sec. The controller contains two receive and transmit
FIFO buffers that prevent data overruns or underruns while waiting for access to the
PCI bus. The controller has the following:
!
32-bit PCI bus master interface (direct drive of bus), compatible with PCI Bus
Specification, Revision 2.1
!
Chained memory structure with improved dynamic transmit chaining for
enhanced performance
!
Programmable transmit threshold for improved bus utilization
!
Early receive interrupt for concurrent processing of receive data
!
On-chip counters for network management
!
Autodetect and autoswitching for 10 or 100 Mbps network speeds
!
Support for both 10 Mbps and 100 Mbps networks, capable of full or half
duplex, with back-to-back transmit at 100 Mbps
!
Support for Wake On LAN.
System Overview 1-21
SCSI Controller
The PCI board includes an embedded QLogic ISP12160A SCSI dual channel controller
for supporting the hard disk drives in the storage bays. It is a 64-bit direct memory
access (DMA) bus master and supports 32-bit PCI buses at 33 MHz. This SCSI
controller interfaces the PCI bus to two Ultra 160 SCSI buses. The SCSI controller is
fully autonomous and capable of managing multiple I/O operations and data transfers
without host intervention.
Video Controller
The system has an integrated Intel 69000 HiQVideo Accelerator highly integrated
graphics controller that supports the following:
!
BIOS compatibility with 1/4VGA, VGA, SVGA, XGA, and SXGA
!
2 MB of onboard synchronous DRAM (SDRAM) embedded memory
!
Superb 2D video performance
!
Analog VGA monitors (single and multiple frequency, interlaced and
noninterlaced) with a maximum vertical retrace noninterlaced frequency of
100 Hz.
Peripheral Controller
The Super I/O PC97317 integrated peripheral controller supports two enhanced serial
ports (UARTs) and an integrated Real Time Clock (RTC) module. The I/O panel board
provides the connector interface for each serial port.
Serial Ports
The serial ports (UART1 and UART 2) provide data rates up to 1.5 Mbaud and 13 IRQ
channel options. When disabled, serial port interrupts are available to add-in boards.
Real Time Clock
The real-time clock (RTC), which is located in the PCI module on the PCI board,
provides system clock/calendar information stored in a non-volatile memory
(NVRAM). The real-time clock battery provides power backup for the real-time clock.
See Figure 1-14.
The RTC battery may need to be replaced because of its battery life span. The battery
powers the clock in the absence of power. When the battery starts to weaken, it loses
voltage, and the system settings stored in CMOS RAM (for example, the date and time)
may be wrong.
The RTC battery (Vendor Part No. CR2032) is available through many vendors.
Contact your sales representative or dealer for a list of approved devices.
1-22 System Overview
A
B
C
A
B
C
PCI module
PCI board
Real-time clock battery
Figure 1-14. Real-Time Clock Battery
System Overview 1-23
Baseboard Management Controllers (BMC)
Server management is concentrated in the Baseboard Management Controllers (BMC).
The BMCs and associated circuitry are powered from a 5Vdc standby voltage, which
remains active when system power is switched off, but the ac power source is still on
and connected.
The BMC supports the Management Workstation Application (MWA), which allows
remote server management via a modem, LAN, or direct connection to a manager
system. Events monitored by the manager system include over-temperature and overvoltage conditions, fan failure, or chassis intrusion.
Information on the Management Workstation Application (MWA) in the ESMPRO
Suite User’s Guide on the ESMPRO CD-ROM.
One major function of the BMC is to autonomously monitor system management
events, and log their occurrence in the nonvolatile System Event Log (SEL). The events
being monitored include overtemperature and overvoltage conditions, fan failure, or
chassis intrusion. To enable accurate monitoring, the BMC maintains the nonvolatile
Sensor Data Record (SDR), from which sensor information can be retrieved. The BMC
provides an ISA host interface to SDR sensor information, so that software running on
the server can poll and retrieve the server's current status.
The BMC performs the following:
!
Monitors server board temperature and voltage
!
Monitors processor presence and controls Fault Resilient Boot (FRB)
!
Detects and indicates baseboard fan failure
!
Manages the SEL interface
!
Manages the SDR Repository interface
!
Monitors the SDR/SEL timestamp clock
!
Monitors the system management watchdog timer
!
Monitors the periodic SMI timer
!
Monitors the event receiver
!
Controls secure mode, including video blanking, diskette write-protect monitoring,
and front panel lock/unlock initiation
!
Controls Wake On LAN via Magic Packet support.
External Device Connectors
The external device I/O connectors located on the I/O panel board (see Figure 1-15)
provide support for two USB ports that support a mouse and a keyboard, two serial port
connectors, and a VGA monitor port.
1-24 System Overview
A
B
C
D
E
A
B
C
D
E
COM1 serial port (for UPS option)
USB port 1 (for keyboard)
USB port 2 (for mouse)
COM2 serial port (for external modem option)
VGA monitor port
Figure 1-15. I/O Panel External Connectors
The external device I/O connectors located on each PCI module (see Figure 1-16)
provide support for a LAN port and PCI board device ports.
A
E
F
A
B
C
D
E
F
D
C
B
PCI module 2
External LAN port
External PCI device connector
PCI module 1
External LAN port
External PCI device connector
Figure 1-16. PCI module External Connectors
System Overview 1-25
1-26 System Overview
2
Setting Up the System
!
Overview
!
Selecting a Site
!
Unpacking the System
!
Rack-Mount System Assembly
!
Getting Familiar with the System
!
Making Connections
!
Connecting the Power Cord(s)
!
Using the System
Overview
This chapter describes how to select a site, unpack the system, make cable
connections, and power on the tower-based or rack-mount system units. Also,
provided are the instructions for assembling the rack-mount system unit.
Selecting a Site
The system operates reliably in a typical office environment.
Choose a site that is:
!
Near grounded, three-pronged power outlets.
Note: For the United States and Canada, this means a
NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R
outlets for 200-240 VAC. For other international sites, this
means three-pronged power outlets applicable for the
electrical code of the region.
! WARNING
Be sure the power service connection is through a properly
grounded outlet.
! CAUTION
The power plug from each of the power supplies must be
plugged into the same common ground power outlets.
!
Clean, dust-free, and well ventilated. Front and rear ventilating openings
kept free of obstructions. Away from sources of heat, vibration or
physical shock.
!
Isolated from strong electromagnetic fields and electrical noise produced
by electrical devices (such as air conditioners, large fans, large electric
motors, radio and TV transmitters, and high-frequency security devices)
!
Spacious enough to provide at least 15 inches (38.1 centimeters) behind
and on each side of the system and at least 32 inches (81.3 centimeters) in
front of the system for proper cooling, airflow, and cable clearance.
!
Easily accessible for system maintenance and installation of system
upgrades.
2-2 Setting Up the System
Unpacking the System
! WARNING
Your system weighs approximately 132 pounds (60 kg). If
your system contains numerous optional boards and
peripheral devices, it will weigh more. To avoid personal
injury, make sure you have someone help you lift or move
the system.
When you receive your system if the shipping boxes are damaged, note the
damage, and if possible, photograph it for reference. After removing the
contents of the containers, keep the cartons and the packing materials. If the
contents appear damaged when you unpack the boxes, file a damage claim with
the carrier immediately.
Rack-Mount System Assembly
This section provides the instructions for assembling the rack-mount server unit
into a standard EIA 19-inch rack cabinet.
Unpacking the Rack Mounting Hardware
Although the rack mounting hardware is inspected and carefully packaged at the
factory, damage may occur during shipping. Follow these steps for unpacking.
1. Visually inspect the shipping containers; notify your carrier immediately of
any damage.
2. Carefully remove the rack mounting hardware and verify the parts. See
Figure 2-1 and Table 2-1. If parts are missing or the hardware is damaged,
notify your service representative.
A
B
C
D
Figure 2-1. Rack Mounting Hardware
Setting Up the System 2-3
Table 2-1. Rack Mount Parts
Reference
Description
A
Rail Assemblies (2)
B
Front Bezel (Top and Bottom Panels)
C
Key
D
Miscellaneous Hardware
Before You Begin
Before you begin, please review the following cautions, warnings, and general
guidelines.
! WARNING
Be sure that power to the system is turned off and
unplugged. All voltage is removed only when the power
cords are unplugged.
!
Avoid excessive vibration and shock. Dropping an electronic component
can cause serious damage.
!
Do not disconnect or remove parts other than those specified in the
procedure.
!
Do not touch I/O connector pins.
!
All screws are Phillips-head, unless otherwise specified.
!
On completion of any assembly or reassembly, perform a power-on test.
If a fault occurs, verify that the assembly or reassembly was performed
correctly. If the problem persists, see "Problem Solving" in Chapter 5.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and
other components. You can provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To prevent
damage, keep them in their protective packaging when they are not installed in
your system.
2-4 Setting Up the System
Assembly
The following subsection describes how to assemble your rack-mount server
unit into a standard EIA 19-inch rack cabinet.
! CAUTION
Ensure that the location of the rack-mount server unit does
not create an unstable condition when installed in the rack
cabinet.
Before you begin select an appropriate location in your rack cabinet for the
rack-mount server unit. To improve rack stability, mount heavier items towards
the bottom of the rack cabinet. If the rack is a stand-alone unit and the rack is
more than 75% filled with components, consider installing an optional stabilizer
kit.
Note: When planning your system configuration for the
rack cabinet you should consider the length of the cables
that interconnect system components.
! WARNING
ANCHOR THE EQUIPMENT RACK: The equipment rack must be
anchored to an unmovable support to prevent it from falling
over when one or more servers are extended in front of it on
slide assemblies. The anchors must be able to withstand a
force of up to 113 kg (250 lbs.) You must also consider the
weight of any other device installed in the rack.
MAIN AC POWER DISCONNECT: You are responsible for
installing an AC power disconnect for the entire rack unit.
This main disconnect must be readily accessible, and it must
be labeled as controlling power to the entire unit, not just to
the server(s).
GROUNDING THE RACK INSTALLATION: To avoid the potential for
an electrical shock hazard, you must include a third wire
safety grounding conductor with the rack installation. If a
server power cord is plugged into an AC outlet that is part of
the rack, then you must provide proper grounding for the
rack itself. If server power cords are plugged into wall AC
outlets, the safety grounding conductor in each power cord
provides proper grounding only for the server. You must
provide additional, proper grounding for the rack and other
devices installed in it.
Setting Up the System 2-5
! CAUTION
Temperature: The operating temperature of the server unit,
when installed in an equipment rack, must not go below 5 °C
(41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in
temperature can cause a variety of problems in your server.
It is recommended that the ambient temperature for a rackmount unit not exceed 25°C.
Ventilation: The equipment rack must provide sufficient
airflow to the front of the server unit to maintain proper
cooling. It must also include ventilation sufficient to exhaust
a maximum of 3,000 Btu's per hour for the server. The rack
selected and the ventilation provided must be suitable to the
environment in which the server will be used.
Mounting the Rail Assemblies into the Rack Cabinet
Before you can mount the server unit in the rack cabinet, you must install the
rail assemblies in the rack cabinet.
Note: You must use the following procedure to prepare
the rack cabinet before mounting the server unit into it.
Observe all safety precautions, warnings, and cautions
noted throughout this chapter.
Use the following procedure to install the rail assemblies into the rack cabinet.
1. Determine where you want to install the server unit in the rack cabinet.
!
To improve rack stability, mount the server unit towards the bottom of
the rack cabinet.
!
If there are units already installed, install the server unit into the next
empty space from the bottom of the rack cabinet.
2. Starting at the bottom of the rack cabinet, or at the top or bottom of a
previously mounted unit, measure the number of screw hole locations on the
front vertical mounting rails and rear vertical mounting rails (see Figure 2-2)
for the rail assemblies. Mark the location with a pencil on the outside of both
the front and rear vertical mounting rails.
Note: For vertical reference, every three screw holes on
the rack vertical mounting rail are equal to 1U (1.75 inches).
2-6 Setting Up the System
A
A
A
A
B
C
C
B
A – M5 Cagenuts for ServerUnit
Faceplate
B – Rail Assembly Bracket
Alignment Tabs
C – Rail Assembly Bracket
M5 Screw Holes
Figure 2-2. Locating and Marking the Front Mounting Holes for the Server Unit
3. While marking the hole locations for the rail assemblies, also mark the
locations on the front vertical mounting rails for the cage nuts, which hold
the thumbscrews of the server faceplate (see Figure 2-2).
4. Insert six M5 cage nuts in their marked locations on the front vertical
mounting rails (see Figure 2-3), as follows:
!
Position the cage nut on the inside of the front vertical mounting rails.
!
Hook the side lip of a cage nut into the square hole in the rail.
!
Squeeze while pressing the other side lip of the cage nut into the square
hole in the rail until it is secured.
!
Repeat for each cage nut.
Setting Up the System 2-7
Figure 2-3. Inserting the Cage Nuts
5. Locate the two rail assemblies. Each rail assembly consists of an outer
bracket and an inner bracket (see Figure 2-4). The rail assembly attaches to
the rack cabinet.
C
A
B
A – Outer bracket
B – Inner bracket
C – Screws (8)
Figure 2-4. Rail Assembly
6. Loosen the eight screws that secure their outer and inner brackets together so
that they can slide fairly easy (see Figure 2-4).
7. Align the right rail assembly behind the mounting holes in the vertical
mounting rail (see Figure 2-5) located on the right side of the rack cabinet.
The tabs on the front and rear of the rail assembly help to align it with the
holes in the vertical-mounting rail.
2-8 Setting Up the System
Note: For correct mounting orientation of the rail
assemblies, the bottoms of the assemblies have a wider
offset than the top.
8. Install two screws (see Figure 2-5) that secure the front of the rail assembly
to the vertical-mounting rail and tighten loosely.
9. Carefully align the rear holes of the rail assembly with the holes in the rear
vertical-mounting rail.
10. Install two screws that secure the rear of the rack assembly to the verticalmounting rail.
11. Tighten all four screws holding the rail assembly to the vertical mounting
rails.
Note: The screws in the oblong slots of the outer and
inner brackets may need to be readjusted.
12. Tighten the eight screws securing the two brackets together (see Figure 2-6).
13. Repeat steps 5 through 10 for the left side rail assembly.
A
B
C
D
A – Vertical mounting rail
B – Alignment tab
C – Screws (2)
D – Right rail assembly
Figure 2-5. Installing the Right Rail Assembly into the Rack Cabinet
Setting Up the System 2-9
C
B
B
A
A – Outer bracket
B – Screws (8)
C – Inner bracket
Figure 2-6. Securing the Rail Assembly Outer and Inner Brackets
2-10 Setting Up the System
Mounting the Server Unit in the Rack Cabinet
Use the following procedure to mount the server unit into the rack cabinet.
! WARNING
Anchor the Rack Cabinet. The rack cabinet must be
anchored to an unmovable support or a front stabilizer to
prevent it from falling over when one or more units are
extended in front of it on slide assemblies. The anchors must
be able to withstand a force of up to 113 kg (250 lbs.). You
must also consider the weight of any other device installed in
the rack.
Avoid Injury. It is required that at least two people are
present when lifting and assembling the rack-mount server
unit into a rack cabinet.
Do not attempt to lift or move the server unit by its front
faceplate or the latches on its power supplies.
1. Use a mechanical assist unit or someone to assist you to carefully lift the
server unit onto the two rail assemblies and slide it toward the rear of the
rack cabinet. See Figure 2-7.
Figure 2-7 Mounting the Server Unit
2. Secure the front bezel to the rack cabinet's front vertical mounting rails using
the eight screws and plastic washers provided.
Setting Up the System 2-11
A
B
A – Right-hand side mounting screws and washers (4)
B – Left-hand side mounting screws and washers (4)
Figure 2-8 Securing the Server Unit
2-12 Setting Up the System
Getting Familiar with the System
Before setting up your system, see System Overview in Chapter 1 of this User's
Guide to become familiar with the system’s characteristics, such as the location
of your system's front and rear panel switches, indicators and connectors, etc.
Making Connections
If your system normally operates without a video display or keyboard (for
example, as a network server), you must install a video display and keyboard to
configure the system. You may remove them after running the BIOS Setup
Utility. For information on running the BIOS Setup Utility, refer to Chapter 3
Configuring Your System of this User’s Guide.
Connect your keyboard, monitor, and mouse; see Figure 1-5 in Chapter 1 of this
User's Guide. Connect any external peripheral devices such as a modem by
following the instructions included with these devices.
! CAUTION
Inserting a telephone line connector into a LAN board RJ-45
port may result in personal injury and equipment damage.
Connecting the Power Cord(s)
Plug the female end of each AC power cord into the input receptacle(s) on the
rear of the server unit chassis (see Figure 2-9). Plug the male end of the power
cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for
200-240 VAC or optional UPS AC outlets. Most optional Uninterruptible Power
Source (UPS) units have a 30 amp plug that requires a special L5-30R outlet
(see Figure 2-10) to be plugged into a 100-120 VAC outlet.
If the power cord(s) supplied with the system are not compatible with the AC
wall outlet in your region, obtain a suitable power cord that meets the following
criteria.
!
The power cord must be rated for the available AC voltage and have a
current rating that is at least 125% of the current rating of the system.
!
The power cord connector that plugs into the wall outlet must be
terminated in a grounding-type male plug designed for use in your region.
It must have certification marks showing certification by an agency
acceptable in your region.
!
The power cord connector that plugs into the system must be an IECtype CEE-22 female connector.
!
The power cord must be less than 1.8 meters (6.0 feet) long.
Setting Up the System 2-13
After the power cords are plugged in confirm that the power status lamp on the
power units flashes. If the lamp is off, a failure occurred in the power unit, see
Table 1-1 System Status LED Indicators in Chapter 1 of this User's Guide.
When connecting the power cord to a power control unit, such as an UPS
confirm that the power control unit is powered off. Connecting the power cord
while power is supplied to the power control unit may cause a failure.
! WARNING
Your system shipped with a power cord for each power
supply. Do not attempt to modify or use the supplied AC
power cord if it is not the exact type required.
! CAUTION
The power plug from each of the power supplies must be
plugged into the same common ground power outlets.
Figure 2-9. Connecting the AC Power Cord to the Server Unit
2-14 Setting Up the System
Figure 2-10. UPS AC Power Cord with 30 amp plug (L5-30P)
Setting Up the System 2-15
Using the System
The following subsections describe how to use this server system properly and
safely, including an explanation of the server system power on/off sequences,
what the POST program checks in the server, how to perform a forced power
shutdown, and how to reset the system.
When using the server system the following precautions should be observed.
!
Make sure you power off the server before connecting or disconnecting
cables between the server and peripheral devices. Connecting or
disconnecting the cables while the server is powered on may cause
malfunction or failures within the server.
!
Verify that the access lamp on the floppy disk drive is unlit before turning
off the server or ejecting the floppy disk. Turning off the server or
ejecting the floppy disk while the access lamp is lit may damage data
being stored on the floppy disk.
!
After turning off the server, wait at least 40 seconds before turning it on
again. Cycling the power immediately may cause malfunction or failures
of the server.
!
Before relocating the server unit, turn off the power and unplug the power
cords from the outlet. Moving the server unit when it is powered may
cause malfunction or failures of the server.
!
Some software includes a command to eject the CD-ROM tray. Make
sure that the front door (tower-based system) or front panel (rack-mount
system) of the server unit and the front door of the rack cabinet are
opened before running the command. Running this command with any
door or panel closed may cause the CD-ROM tray to hit against it,
resulting in a possible failure of the CD-ROM or power supply.
!
Clean the server regularly. Regular cleaning prevents failures of the
server and its components.
!
Lightning may cause a momentary voltage drop. To prevent this problem,
an optional uninterruptible power supply unit is recommended.
!
Only use options qualified by NEC for the server. An unqualified option
may be mounted or connected to the server, but it may fail to operate
normally or even cause failures. Note that damage resulting from
installation of unapproved devices is not covered under warranty.
2-16 Setting Up the System
System Power
Low-level power is always present in the server system when the server unit is
plugged into an AC source. This low-level standby power allows the BMC
controller to monitor the status of the system components even when the system
power is off.
The system power button functions as follows:
If:
Then pressing the power button:
System power = off
Standby power = on
Powers on the system and boots the OS.
System power = on
Powers off the system, but standby power
remains on.
Powering On the Server System
Power on your server system as follows.
1. Make sure all external devices, such as a video display, keyboard, and
mouse have been connected, and the power cords are connected.
2. Power on the video display and any other external devices.
Note: If the server unit's power cords are connected to
a power control unit such as an UPS (Uninterruptive Power
Supply) make sure that the power control unit is powered on.
3. Lift the plastic cover protecting the system's power on/off switch and press
the push-button (see Figure 2-11) to power on the system and boot the
operating system. Verify that the server power-on LED is lit.
B
A
A
Power on/off switch
B
Power-on LED
Figure 2-11. Power On/OFF Switch and Power-On Indicator
Setting Up the System 2-17
After a few seconds your system begins the internal Power-On Self Tests
(POST). POST automatically checks the system CPU modules, system PCI
modules, ECC memory modules, keyboard, mouse, and most installed
peripheral devices. POST also displays the start messages of the BIOS setup
utility during execution.
The POST check results should be checked in the following cases:
!
When the server is being used for the first time.
!
When the server appears to fail.
!
When the server beeps many times between power-on and OS start-up.
!
When an error message appears on the display unit.
Note: For error messages that appear on the display
unit, refer to subsection POST Error Codes and Messages in
Chapter 5 of this Guide.
! CAUTION
Always allow POST to complete before powering down your
system.
If you have problems powering on your system, refer to Problem Solving in
Chapter 5 of this User’s Guide.
After you have successfully powered on your system, refer to the preloaded
system Software Notes document shipped with your system
Powering Off the Server System
When server system power is on, pressing the push-button power on/off switch
on the front panel of the server turns the power off.
To turn the server system's power off:
1. Shutdown the operating system (OS).
Note: Avoid turning off system power before the OS has
shut down completely.
2. If running W2KAS, the system should automatically power off. If not, then
press the power button (see Figure 2-11).
The power-on LED goes out.
Note: Check to see that no error messages are
displayed on the LCD panel during power-off.
The system power is off, but standby power remains on.
2-18 Setting Up the System
3. Power off the peripheral devices.
Note: If the server power cord is connected to a power
control unit such as an UPS (Uninterruptible Power Supply),
refer to the UPS user's guide for proper power-off
procedures.
Forcing a Power Shutdown
A forced power shutdown can be used when the system's power on/off switch
does not power off the server or the reset functions do not work.
To perform a forced power shutdown:
Press in on the push-button power on/off switch located on the front
panel of the server for at least 4 seconds to force the server power off.
To power on after a forced shutdown, wait 10 seconds and then power on again.
Resetting the System
To do this:
Press:
Soft boot reset, which clears system memory and reloads the operating system.
<Ctrl+Alt+Del>
Cold boot reset, which clears system memory, restarts POST, reloads the
operating system, and halts power to all peripherals.
Power off/on
Setting Up the System 2-19
2-20 Setting Up the System
3
Configuring Your System
!
Configuring Your System
!
BIOS Setup Utility
!
Fast!Util Utility
!
Configuring System Jumpers
Configuring Your System
Configuration and setup utilities are used to change your system configuration.
You can configure your system, as well as option boards you may add to your
system, using the BIOS Setup Utility. Several unique system parameters are
configured using the BIOS Setup, which is stored in the system FLASH
memory.
The Fast!Util Utility is used if you need to configure either of the SCSI
controllers in your system or to perform a SCSI disk format or verify disk
operation of these drives.
If your system has been factory configured, the BIOS Setup or Fast!Util Utility
do not need to be run unless you want to change the password or security
features, add certain types of option boards or devices, or upgrade your system
board.
This chapter also provides information on several system configuration
parameters that are set by jumpers on the system board. However, these
parameters do not usually require change.
Use the EXPRESSBUILDER CD-ROM to create the device driver diskettes.
3-2 Configuring Your System
BIOS Setup Utility
The BIOS Setup Utility is used to change system configuration parameters. The
utility is resident in the system FLASH memory and does not require a diskette
or an operating system present to run.
Using the BIOS Setup Utility
You access the BIOS Setup utility when you turn on or reboot your system. To
run the BIOS Setup Utility, perform the following procedure:
1. Power-on or reboot the system.
2. If the NEC logo appears, press ESC in order to display POST information.
3. “Press <F2> to enter SETUP” displays.
4. Press F2. After a short period of time the BIOS Setup Utility starts and the
Main Menu is displayed. The menu bar at the top of the Main Menu lists the
following selections:
Menu
Use
Main
Use this menu for basic system configuration.
Advanced
Use this menu for setting the Advanced Features available on
your system.
Security
Use this menu to set User and Supervisor Passwords and the
Backup and Virus-Check reminders.
System Hardware
Use this menu for configuring unique Server features.
Boot
Use this menu to configure Boot Device priority.
Exit
Exits the current menu.
Use the arrow keys to select a menu or an item on a displayed menu. Press
the value keys (see Table 3-1) to cycle through the allowable values for the
selected field. Use the Exit menu’s “Save Values” selection to save the
current values on all the menus.
To display a submenu, position the cursor on a selection that has a submenu
and press ENTER. An arrow precedes selections with submenus.
Refer to Table 3-1 for information on the value keys that you use with BIOS
Setup. These keys are also listed at the bottom of the Setup menu.
Configuring Your System 3-3
Table 3-1 Setup Menu Value Keys
Key
Function in Setup Menu
F1 or Alt-H
Get Help about an item.
ESC
Exit the current menu and return to the previous menu.
Left or right arrow keys
Move between menus.
Up or down arrow keys
Move cursor up and down. The cursor moves only to the
settings that you can change.
HOME or END
Move cursor to top or bottom of window.
PAGE UP or PAGE DOWN
Move cursor to next or previous page.
F5 or -
Select the previous value for the field.
F6 or + or SPACE
Select the next value for the field.
F9
Load default configuration values for this menu.
F10
Save configuration values and exit.
ENTER
Execute command or Select ➨ submenu.
BIOS Setup Configuration Settings
The BIOS Setup Configurations tables show the default settings for the BIOS
Setup Utility and provides a place for you to record any changes you make to
these settings. Recommended values are bold in the following tables.
3-4 Configuring Your System
Main Menu
Feature
Choices or
Display Only
Processor Type
———————
(Display Only). Shows the
type of processor installed.
Processor Speed
XXX MHz
(Display Only). Indicates the
processor speed.
Cache RAM
XXX KB
(Display Only). Indicates the
cache RAM size.
System Memory
XXX KB
(Display Only). Indicates the
total capacity of the basic
memory.
Extended Memory
XXX MB
(Display Only). Indicates the
total capacity of the extended
memory.
BIOS Version
———————
(Display Only). Indicates the
version of the system BIOS.
System Time
HH:MM:SS
Sets the system time (hour,
minutes, seconds, on 24 hour
clock).
System Date
MM/DD/YYYY
Sets the system date (month,
day, year).
Language
English (US)
German, French
Italian, Spanish
Selects which language BIOS
displays.
Note: This feature
immediately changes to the
language BIOS selected.
Primary Master
MATSHITA
CR-176-(PM)
(Display Only). Shows the
type of CD-ROM connected to
IDE (Primary master).
Primary Slave
LS-120 VER5
00-(PS)
(Display Only). Shows the
type of superdisk connected
to IDE (Primary slave).
Description
Your Setting
Configuring Your System 3-5
Advanced Menu
Feature
Description
Advanced
Refer to Advanced Submenu.
Processor Information
Refer to Processor Information Submenu
Memory Information
Refer to Memory Information Submenu.
Peripheral Configuration
Refer to Peripheral Configuration Submenu.
Monitoring Configuration
Refer to Monitoring Configuration Submenu. It
sets POST Monitoring and Boot Monitoring.
PCI Device
Refer to PCI Device Submenu.
Option ROM
Refer to Option ROM Submenu. It
Disables/Enables the mapping of Option ROM
BIOS from the PCI Bus.
Keyboard Features
Refer to Keyboard Features Submenu. It
selects Keyboard Options.
3-6 Configuring Your System
Your Setting
Advanced Submenu
Feature
Choices or
Display Only
Description
Your Setting
Reset Configuration Data
No
Yes
Select Yes if you want to clear
the Extended System
Configuration Data (ESCD)
area. This parameter returns to
No after the system is started.
Boot-time Diagnostic
Screen:
Disabled
Enabled
Displays the diagnostic screen
during POST instead of the
Logo. The Boot-Time
diagnostic screen is
automatically enabled if
redirection or ROMpilot is
enabled.
RomPilot Support
Disabled
Enabled
Disables or enables RomPilot
support (including the remote
console and remote drive
functions during activation of
OS). The Boot-time diagnostic
screen is enabled if RomPilot
is enabled. (See Appendix B
for more details.)
POST Error Pause:
Disabled
Enabled
Pauses and displays SETUP
entry or resume boot prompt if
error occurs on boot, If
disabled, system always
attempts to boot.
Processor Information Submenu
Feature
Choices or
Display Only
Processor 1 Type:
0686
Processor 2 Type:
none
Description
Your Setting
(Display Only). Shows the type
of processor installed on
Processor 1.
(Display Only). Shows the type
of processor installed on
Processor 2.
Configuring Your System 3-7
Memory Information Submenu
Feature
Choices or
Display Only
DIMM #0 Size:
128 MB
(Display Only). Shows the
memory size of DIMM
installed.
DIMM #0 Speed:
133 Mhz
(Display Only). Shows the
clock speed of DIMM installed.
DIMM #1 Size:
None*
(Display Only). Shows the
memory size of DIMM
installed.
DIMM #1 Speed:
None
(Display Only). Shows the
clock speed of DIMM installed
DIMM #2 Size:
None
(Display Only). Shows the
memory size of DIMM
installed.
DIMM #2 Speed:
None
(Display Only). Shows the
clock speed of DIMM installed
DIMM #3 Size:
None
DIMM #3 Speed:
None
(Display Only). Shows the
memory size of DIMM
installed.
(Display Only). Shows the
clock speed of DIMM installed
Description
Your Setting
*None = No DIMM installed.
Peripheral Configuration Submenu
Feature
Serial Port 1:
(COM 1)
Serial Port 2:
(COM 2)
Choices or
Display Only
Disabled
3F8, IRQ3
3F8, IRQ4
2F8, IRQ3
2F8, IRQ4
3E8, IRQ3
3E8, IRQ4
2E8, IRQ3
2E8, IRQ4
Auto
Disabled
3F8, IRQ3
3F8, IRQ4
2F8, IRQ3
2F8, IRQ4
3E8, IRQ3
3E8, IRQ4
2E8, IRQ3
2E8, IRQ4
Auto
3-8 Configuring Your System
Description
Disables serial port 1 or
selects the base address and
interrupt (IRQ) for serial port 1.
Disables serial port 2 or
selects the base address and
interrupt (IRQ) for serial port 2.
If Console Redirection is
enabled, this port configuration
must match the settings for the
console port.
Your Setting
Monitoring Configuration Submenu
Feature
Choices or
Display Only
Description
Option ROM Scan
Monitoring
Disabled
Enabled
Disables and enables the Option
ROM Scan Monitoring Feature.
Option ROM
Monitoring Timeout*
5 (1 to 20)
Boot Monitoring
Disabled
Enabled
Boot Monitoring
Time-out Period*
5 (1 to 20)
POST PAUSE
Monitoring
Disabled
Enabled
Disables and enables the POST
Pause Monitoring Feature.
POST Pause
Monitoring
Time-Out*
3 (1 to 20)
Selects the time-out value of the
POST Pause Monitoring Feature.
Your Setting
Disable or enable the boot
monitoring feature. Set to disabled
when installing OS. Once OS is
installed, re-enable.
*This feature is displayed only when POST Pause Monitoring is Enabled.
PCI Device Submenu
Feature
Choices or
Display Only
Description
Your Setting
PCI Slot: 1
—
PCI Slot: 4
On Board SCSI:
Disabled
Auto Select
IRQ3
IRQ4
IRQ7
IRQ9
IRQ10
IRQ15
PCI devices use hardware
interrupts called IRQs. A PCI
device cannot use IRQs already in
use by ISA devices, use "Auto"
only if no ISA legacy cards are
installed.
On Board LAN:
IRQ5
(Display Only). Shows interrupt
assigned to on-board LAN.
Configuring Your System 3-9
Option ROM Submenu
Choices or
Display Only
Description
Onboard SCSI
Enabled
Disabled
Disables/Enables the mapping of the onboard
SCSI BIOS.
Onboard LAN
Enabled
Disabled
Disables/Enables the mapping of the onboard
LAN BIOS
PCI Slot 1
Enabled
Disabled
Initializes device expansion ROM.
PCI Slot 2
Enabled
Disabled
Initializes device expansion ROM.
PCI Slot 3
Enabled
Disabled
Initializes device expansion ROM.
PCI Slot 4
Enabled
Disabled
Initializes device expansion ROM.
Feature
Your Setting
Keyboard Features Submenu
Feature
Choices or
Display Only
Description
Numlock
Auto
On
OFF
Selects the power-on state for
Numlock.
Key Click
Disabled
Enabled
Disables or enables keyclick.
Keyboard Autorepeat Rate
10/sec
6/sec
2/sec
Selects key repeat rate.
Keyboard Autorepeat Delay
0.25 sec
0.5 sec
0.75 sec
1 sec
Selects delay before key
repeat.
3-10 Configuring Your System
Your Setting
Security Menu
Note: Enabling the Supervisor Password field requires
a password for entering Setup. The passwords are not case
sensitive.
Feature
Choices or
Display Only
Description
Your Setting
Supervisor
Password is
Clear
Status only, user cannot modify.
Once set, this can be disabled by
setting it to a null string, or by
clearing password jumper on
system board (see System Board
Jumpers in this Chapter).
User Password is
Clear
Status only, user cannot modify.
Once set, this can be disabled by
setting it to a null string, or by
clearing password jumper on
system board (see System Board
Jumpers in this Chapter).
Set Supervisor
Password
Press ENTER
Supervisor password (up to 7
alphanumeric characters) controls
access to the setup utility.
When the <Enter> key is pressed,
the user is prompted for a
password; press ESC key to
abort. Once set, this can be
disabled by setting it to a null
string, or by clearing password
jumper on system board (refer to
System Board Jumpers in this
chapter).
This feature is available only when
you logged in the SETUP utility
with the supervisor password.
Set User
Password
Press ENTER
When the <Enter> key is pressed,
the user is prompted for a
password (up to 7 alphanumeric
characters); press ESC key to
abort. Once set, this can be
disabled by setting it to a null
string, or by clearing password
jumper on system board (refer to
System Board Jumpers in this
chapter).
With a user password, accessible
SETUP menus are restricted. This
feature is available only if the
Supervisor Password is specified.
Password on Boot
Disabled
Enabled
Disables or enables password
entry on boot.
Configuring Your System 3-11
Feature
Choices or
Display Only
Power Switch
Mask
Masked
Unmasked
Determines whether power switch
is masked or unmasked. Selecting
"Masked" disables power-off with
the power switch after the
operating system is started
(including shutdown by pressing
the Power switch for at least 4
seconds.)
Option ROM
Menu Mask
Unmasked
Masked
Determines whether Option ROM
Menu Mask is masked or
unmasked.
Processor Serial
Number
Disabled
Enabled
Determines whether Processor
Serial Number feature is enabled
or disabled.
3-12 Configuring Your System
Description
Your Setting
System Hardware Menu
Feature
Choices or
Display Only
Description
Your Setting
Thermal Sensor
Refer to Thermal Sensor
Submenu.
Wake On Events
Refer to Wake On Events
Submenu.
AC Link
Power On
Last State
Stay Off
Determines the mode of AC
Link. This determines the state
of the server when AC power
is reapplied (see Table below).
Note: When "Wake On LAN" is
enabled, Stay Off is the only
choice for selection.
Error Log
Initialization
Press Enter
Console
Redirection
Request to initialize the
System Error Log now.
If Clear OK, then display
"System Event Log Cleared!"
If Clear NG, then display
"System Event Log Not
Cleared!"
Additional setup menus to
configure console.
The Boot-time diagnostic
screen is enabled if redirection
is enabled.
Server Power State Versus AC Link Settings
Setting
State Before Power Off
Stay Off
Last State
Power On
In Service
Off
On
On
Out of Service (DC Power Off)
Off
Off
On
Forced Shutdown*
Off
Off
On
*Pressing the Power switch for at least 4 seconds shuts down power to the server.
Configuring Your System 3-13
Thermal Sensor Submenu
Feature
Choices or
Display Only
Description
Thermal Sensor
Disabled
Enabled
When enabled determines if
the BIOS will disable boot (if
temperature is not within a
safe range).
Upper Limit
50 (11 to 80)
Sets the upper temperature
limit in Centigrade.
Lower Limit
5 (0 to 69)
Sets the lower temperature
limit in Centigrade.
Your Setting
Wake On Events Submenu
Feature
Wake On LAN
Choices or
Display Only
Description
Disabled
Enabled
Enables Wake ON LAN
support.
Your Setting
Console Redirection Submenu
Feature
Choices or
Display Only
Description
Serial Port Address
Disabled
Serial Port 2
(3F8h/IRQ4)
Serial Port 2
(2F8h/IRQ3)
If enabled, the console will be
redirected to this port.
If console redirection is
enabled, this address must
match the settings of serial
port 2.
Baud Rate
57.6K
19.2K
Enables the specified baud
rate.
Flow Control
No Flow Control
XON/OFF
Enables flow control.
Console
Connection
Direct
Via Modem
Indicate whether the console is
connected directly to the
system or a modem is used to
connect.
3-14 Configuring Your System
Your Setting
Boot Menu
Use the up or down arrow keys to select a device, then press the <+> or <->
keys to move the device higher or lower in the boot priority list.
Boot Device Priority Menu
Boot Priority
Device
Description
Your Setting
1.
ATAPI CD-ROM
Drive
Attempts to boot from an
ATAPI CD-ROM drive.
2.
Removable
Devices
Attempts to boot from a
diskette drive.
3.
Hard Drive
Attempts to boot from a hard
drive device.
4.
Intel UNDI, PXE2.0 (Build 071)
Attempts to boot from a PXR
server.
Exit Menu
You can make the following selections on the Exit Menu. Select an option using
the up or down arrow keys, then press <Enter> to execute the option. Pressing
<Esc> does not exit this menu. You must select one of the items from the menu
or menu bar to exit.
Exit Menu
Choices
Description
Save Changes and Exit
Exits System Setup after saving all changes to CMOS.
Exit Without Saving Changes
Exits System Setup without saving setup data to CMOS.
Get Default Value
Loads default values for all Setup items.
Load Previous Values
Loads previous values from CMOS for all Setup items.
Save Changes
Writes all Setup item values to CMOS.
Configuring Your System 3-15
Fast!Util Utility
The Fast!Util utility detects the SCSI host adapters on the PCI board and on
option SCSI controller boards. However, the Fast!Util is only used when an
optional SCSI Controller is installed and is used mainly to set the transfer rate of
connected SCSI device.
Use the Fast!Util to:
!
Change default values
!
Check and/or change SCSI device settings that may conflict with those of
other devices in the server
Running the Fast!Util
You access the Fast!Util when you turn on or reboot your system.
To run the Fast!Util utility, perform the following procedure:
1. Power-on or reboot the system.
2. The following message appears on the video monitor:
Press Alt-Q for Fast!Util...
3. Press Alt+Q to run this utility. The Fast!Util starts and the Fast!Util
Options Menu is displayed listing the following selections.
Fast!Util Options
Menu
Configuration Settings
Scan SCSI Bus
SCSI Disk Utility
Select Host Adapter
Exit Fast!Util
4. Highlight Select Host Adapter using the cursor keys and press ENTER.
5. The Select Host Adapter screen is displayed. Select the proper adapter.
Note: Do Not select Adapter QLA12160 Ultra3 5800 it
is the on-board SCSI host adapter.
6. Highlight one of the displayed Adapter Types with the cursor keys and press
ENTER.
7. The display returns to the Fast!Util Options menu where you can continue to
change the system SCSI configuration parameters. The name of the selected
host adapter is displayed in the upper left-hand corner of the screen.
3-16 Configuring Your System
Configuration Settings Menu
The Configuration Settings Menu lists the following selections.
Configuration Settings
Menu
Host Adapter Settings
SCSI Device Settings
SCSI Bus Settings
Autoconfigure SCSI Devices
Selectable Boot Settings
Restore Default Adapter
Settings
Raw Nvram Data
Host Adapter Settings Submenu
Feature
Choices or
Display Only
Description
BIOS Address
—
(Display Only).
BIOS Revision
—
(Display Only).
Interrupt Level
—
(Display Only).
Host Adapter BIOS
Enabled
Disabled
Specify whether the BIOS
extension of the host adapter
is enabled or disabled.
PCI Bus DMA Burst
Enabled
Disabled
Specify whether the DMA burst
transfer on the PCI bus is
enabled or disabled.
CDROM Boot
Enabled
Disabled
Specify whether the start from
CD-ROM is enabled or
disabled.
Adapter
Configuration
Auto
Manual
Safe
Specify whether the adapter
configuration is set
automatically by BIOS,
manually, or safely.
Drivers Load RISC
Enabled
Disabled
Specify whether the load of
RISC codes is enabled or
disabled.
>4Gbyte
Addressing
Enabled
Disabled
Specify whether hard disks of
4 GB or larger are used or not
used.
Fast Command
Porting
Enabled
Disabled
Factory set. Do not change.
Your Setting
Configuring Your System 3-17
SCSI Device Settings Submenu
Feature
Choices or Display Only
Description
Disconnects OK
Yes
No
Specify whether the
disconnection of SCSI devices
from the SCSI bus is enabled
or disabled.
Check Parity
Enable LUNs
Enable PPR
Enable Device
Negotiate Wide
Negotiate
Synchronous
Tagged Queuing
Sync Offset
Yes
No
Specify whether the parity
check is provided or is not
provided.
Yes
No
Specify whether more than one
LUN number are given to SCSI
ID.
Factory set. Do not change.
Yes
No
Yes
No
Specify whether the wide (32
bits) transfer is enabled or
disabled.
Yes
No
Specify whether the
synchronous transfer is
enabled or disabled.
Factory set. Do not change.
Yes
No
00, 02, 04, 06, 08, 10, 12, 14,
16, 18, 20, 22, 24
Transfer Rate
(Mbytes/sec)
Sync Period
Exec Throttle
Factory set. Do not change.
Yes
No
9
160 (Ultra3 SCSI)
10
80 (LVD SCSI)
12
40 (Ultra SCSI)
25
20 (Fast SCSI)
40
12.5
1, 4, 8, 16, 32, 64, 128, 255
3-18 Configuring Your System
Select the proper offset value in
synchronous transfer.
Select the proper speed in
synchronous transfer.
Factory set. Do not change.
Your Setting
SCSI Bus Settings Submenu
Feature
Choices or Display Only
Description
SCSI Bus SCSI ID
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Specify the SCSI bus ID value.
Value 7 is set for SCSI Bus 0 and
value 6 is set for SCSI Bus 1.
SCSI Bus Reset
Enabled
Disabled
Make the reset valid or invalid for
SCSI buses.
SCSI Bus Reset
Delay
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Factory set. Do not change.
SCSI Bus
Termination
Auto
High only
Disabled
Enabled
Your Setting
Set the termination resistance of
the SCSI bus.
Autoconfigure SCSI Device Submenu
When "Autoconfigure SCSI Device" is selected the screen for setting the
information on the device connected to the host adapter appears.
The parameters (choices) and their default settings are the same as those listed
in the table for "SCSI Device Settings."
Notes: Always check the SCSI ID of the target device
before changing the SCSI bus settings and SCSI IDs.
The default settings at shipment are identical for both SCSI
bus 0 and SCSI bus 1.
The following items can be changed by setting the Adapter
Configuration in "SCSI Device Setting" to Manual.
-
Enable Device
Enable LUNs
Negotiate Wide
Negotiate Sync
Tagged Queuing
Sync Offset
Sync Period
Exec Throttle
Configuring Your System 3-19
Selectable Boot Settings Submenu
Feature
Choices or Display Only
Description
Selectable SCSI
Boot
Enabled
Disabled
Specify whether the boot from the
SCSI device can be selected or
not selected.
SCSI Bus
0
1
Select the bus to which the started
SCSI device is connected.
SCSI Boot ID
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Set the SCSI ID of the started
SCSI device.
SCSI Boot LUN
0, 1, 2, 3, 4, 5, 6, 7, 8, 9,
10, 11, 12, 13, 14, 15
Select the number of the LUN to
which the started SCSI device is
bound.
Your Setting
Restore Default Settings Submenu
When "Restore Default Settings" is selected the screen for returning the setting
values to the default values is displayed.
Note: After restoring the default settings you must set
the SCSI ID for SCSI Bus 1 to the value 6. Also, under the
"Host Adapter Settings Submenu" the >4Gbyte Addressing
must be set to "Enabled".
Raw NVRAM Data Submenu
When "Raw NVRAM Data" is selected the information on NVRAM installed in
the host adapter is displayed in hexadecimal format and can not be edited. This
function is only provided to solve problems.
Scan SCSI Bus
When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the list of
devices connected to each SCSI bus is displayed in the order of SCSI IDs. The
information to be displayed includes the vendor (device manufacturer), product
name, and firmware revision.
3-20 Configuring Your System
SCSI Disk Utility
When "Scan SCSI Bus" is selected in the "Fast!Util Options Menu" the utility
menu appears that is used to format or verify the connected SCSI devices.
! CAUTION
Devices can be processed in SCSI buses and SCSI IDs. Be
careful not to forget the selected bus and ID.
The selection of "Continue With Format" in "Low-Level
Format" causes all data in disks to be lost.
!
Low-Level Format
Physically formats the device selected in "Continue With Format." If you
select "Do Not Format Disk", the prior menu displayed reappears.
!
Verify Disk Media
Verifies the device selected in "Continue With Verify." If you select "Do
Not Verify Media," the prior menu displayed reappears.
!
Select Different Disk
Selects another SCSI device on the same SCSI bus.
Select Host Adapter
When "Select Host Adapter" is selected from the "Fast!Util Options" menu, the
list of the host adapters installed in the main system is displayed. Select the
adapter for which the settings are modified.
Note: Do Not select Adapter QLA1280 Single
Ended/LVD 5800 it is used for built-in hard disk.
The utility menu appears which is used to format or verify the connected SCSI
devices.
Exit
After modifying the settings, press ENTER several times to display the
"Fast!Util Options" menu. If you select "Exit Fast!UTIL"from the menu, the
screen for terminating Fast!UTIL appears.
However, if the settings are different from those before the start, the screen
prompting you to save the settings appears before the display of the termination
screen.
Configuring Your System 3-21
The "Configuration Settings Modified" screen selections are as follows.
Configuration Settings Modified
Save Changes
Do not save changes
The termination screen "Exit Fast!UTIL" selections are as follows.
Exit Fast!UTIL
Reboot System
Return to FAST!UTIL
3-22 Configuring Your System
Configuring System Jumpers
Before You Begin
Only a qualified technical person should perform the procedures in this section.
! CAUTION
Electrostatic discharge (ESD) can damage the system
boards. Modify system boards only at an ESD workstation.
Otherwise, wear an antistatic wrist strap attached to chassis
ground.
The jumper blocks on the PCI board located in the PCI module (one PCI board
per PCI module) enable you to set specific operating parameters for your
system. A jumper is a small plastic-encased conductor (shorting plug) that slips
over two jumper pins.
Figure 3-1 shows the location of the system jumpers.
A
11 9 7 5 3 1
12 10 8 6 4 2
B
A
PCI board
B
System jumpers
Figure 3-1. System Jumpers
Configuring Your System 3-23
Table 3-2 lists the System Jumpers and their factory default settings.
! CAUTION
DO NOT change any other switch jumper settings. Any
change may cause the server to fail or malfunction.
Table 3-2. System Jumper Summary
Jumper On/Off
(default in bold)
What it does at system reset.
CMOS clear*
Off, Protect
On, Erase
Preserves the contents of CMOS.
Clears CMOS.
3–4
Password disable
Off, Enable
On, Disable
Enables password protection.
Disables the password.
5–6
Reserved
Off, Not Used
Reserved. Do Not Change.
7–8
Reserved
Off, Not Used
Reserved. Do Not Change.
9–10
Reserved
Off, Not Used
Reserved. Do Not Change.
11–12
Spare
Off, Not Used
On, Spare
Provides a spare jumper.
Jumpers
Function
1–2
*Clearing CMOS returns the system to its factory default settings.
3-24 Configuring Your System
Moving System Jumpers
! CAUTION
Before doing the procedures in this section, make sure that
your system is powered off and unplug the AC power cords
from the back of the chassis. Failure to disconnect power
before moving the jumpers can result in personal injury and
equipment damage.
Observe static precautions. Use an antistatic wrist strap.
To configure the system jumpers on the PCI board:
1. Perform steps 1 through 5 of subsection Modifying the PCI Board in
chapter 4.
Note: Use the same jumper settings for both PCI
module s.
2. Locate the position of the system jumpers that you are changing on the PCI
board. To change a jumper setting, use a pair of needle-nose pliers or your
fingers to remove the jumper from its current location, see Figure 3-2.
Position the jumper over the two pins for the desired setting and press it onto
the pins. Be careful not to bend the pins. Refer to Table 3-2 for system
jumper settings.
Figure 3-2 Moving a Jumper (Shorting Plug)
3. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
Configuring Your System 3-25
Clearing CMOS and Password
To clear CMOS and password:
1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter
4.
2. Remove the spare jumper from pins 11 and 12 on system jumper block, see
Figure 3-1.
3. If clearing CMOS, reinstall the spare jumper on pins 1 and 2 (CMOS clear)
of system jumper block. Otherwise, go to next step.
4. If clearing password, reinstall the spare jumper on pins 3 and 4 (Password
disable) of system jumper block. Otherwise, go to next step.
5. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
6. While waiting for POST to complete, press the F2 key to enter BIOS setup.
This automatically clears CMOS and all passwords, provided you exit and
save the BIOS setup.
7. Repeat step 1 of these procedures.
8. Remove the jumper you just installed on the system jumper block and place
it back on pins 11 and 12 as the spare jumper.
9. Perform steps 12 through 14 of subsection Modifying the PCI Board in
chapter 4.
10. If specifying a new password run the BIOS Setup Utility as described earlier
in this chapter.
3-26 Configuring Your System
4
CRU Replacement and Upgrades
!
General Information
!
Precautions
!
Preparing Your System for Upgrade
!
!
Opening and Closing the Front Door of the
Tower Cabinet
Removing and Installing the Front Covers of the
Rack-Mount System
!
Replacing CPU Modules
!
Replacing or Adding Processors and VRMs
!
Replacing or Adding DIMMs
!
Removing a PCI Module
!
Installing PCI Adapter Boards
!
Removing PCI Adapters Boards
!
Installing a PCI Module
!
Replacing or Adding Disk Drives
!
Replacing the Device Module
!
Replacing a Power Supply
!
Installing the Internal Device Bay Expansion Kit
!
Installing and Removing Optional 5.25-Inch Tape
Drives
General Information
This chapter contains procedures for removing and installing customerreplaceable units (CRUs) and step-by-step instructions for upgrading your
server system. When you disassemble any part of the server, note the orientation
and placement of any cables or shielding that you remove.
! WARNING
The DC push button on/off switch on the front panel does
not turn off system AC power. Also, +5vdc is present on the
system boards whenever the AC power cord is connected
between the system and an AC outlet. Before performing
any procedures that require the server to be off, first power
off the DC by pushing the power on/off button located on the
front panel. Make sure your system is powered off and the
AC power cord is unplugged from the system. Failure to
disconnect power before opening your system can result in
personal injury and equipment damage.
! CAUTION
Operating your system with the access cover removed can
damage system components. For proper cooling and airflow,
always replace the access cover before powering on.
4-2 CRU Replacement and Server Upgrades
Precautions
The following warnings and cautions apply throughout this chapter. Only a
technically qualified person should integrate and configure the system.
The only procedures that can safely be done with the system power on is
removing or installing (hot-swapping) an SCA disk drive/carrier assembly in the
SCSI hot-swap drive cage, hot-swapping a failed power supply, hot-swapping a
failed device module, or hot swapping a CPU or PCI module. Note that hotswapping a PCI module or a CPU module requires that the other module be
operating properly. For any other procedures inside the system, turn off system
power and disconnect the AC power cord (s).
! WARNING
Before doing any procedures in this chapter that require the
server to be off, make sure that your system is powered off
and unplug all AC power cords. Failure to disconnect power
before opening your system can result in personal injury and
equipment damage.
System power on/off. The DC push-button on/off switch (a
convex button) on the front panel DOES NOT turn off the
system AC power. To remove power from system, you must
unplug the AC power cords (from wall outlets or power
supply).
Hazardous conditions, power supply. Hazardous voltage,
current, and energy levels are present inside the power
supply. There are no user serviceable parts inside it;
servicing should be done by technically qualified personnel.
Hazardous conditions, devices & cables. Hazardous
electrical conditions may be present on power, telephone,
and communication cables. Turn off the system and
disconnect the power cords, telecommunications systems,
networks, and modems attached to the system before
opening it. Otherwise, personal injury or equipment damage
can result.
CRU Replacement and Server Upgrades 4-3
! CAUTION
Electrostatic discharge (ESD) and ESD protection. ESD
can damage disk drives, boards, and other parts. This
system can withstand normal levels of environmental ESD
while you are hot-swapping SCSI hard drives or hotswapping a failed fan module or power supply. However, we
recommend that you do all procedures in this chapter only at
an ESD workstation. If one is not available, provide some
ESD protection by wearing an antistatic wrist strap attached
to chassis ground (any unpainted metal surface) on your
system when handling parts.
ESD and handling boards. Always handle boards carefully.
They can be extremely sensitive to ESD. Hold boards only
by their edges. After removing a board from its protective
wrapper or from the system, place it component-side up on a
grounded, static-free surface. Use a conductive foam pad if
available but not the board wrapper. Do not slide board over
any surface.
Chassis covers, proper cooling and airflow. For proper
cooling and airflow, always install the chassis top cover
before turning on the system. Operating it without the cover
in place can damage system parts.
Contact your sales representative or dealer for a list of approved optional
peripheral devices.
4-4 CRU Replacement and Server Upgrades
Preparing Your System for Upgrade
Always observe the following guidelines when replacing or installing devices in
your system.
!
Your fault-tolerant server allows you to remove, install, and replace
devices while the server is in continuous operation. However, when it is
necessary to work on the server with its power off, you must use the
Windows 2000 shut down procedures, power off the server, and
disconnect all the power cords and interface cables.
!
To remove a CPU module or PCI module while the system is in an
operational state the module must be disabled (placed into off-line status)
by using the server utility of the ESMPRO/ServerAgent or the
ESMPRO/ServerManager from the management PC on the network.
Then after a new module is installed it must be reenabled by using the
server utility of the ESMPRO/ServerAgent or the
ESMPRO/ServerManager.
Note: The system default automatically boots a module,
once installed.
!
Do not remove a CRU when its amber status LED indicator is on. This
indicates that the CRU is operating in simplex mode (i.e., its duplex
partner is not functional) and removing it will cause the system to fail.
!
Provide the same hardware configuration for both group 1 and group 2.
!
Ensure that the installed devices have the same specifications,
performance, and features.
Have the following tools available:
!
Phillips screwdriver (#2 bit)
!
flat-head screwdriver
!
small needle nose pliers
!
pen or pencil
!
utility knife
!
ESD workstation or antistatic wrist strap (recommended.)
CRU Replacement and Server Upgrades 4-5
Opening and Closing the Front Door of the
Tower Cabinet
Note: This procedure is for tower-based systems only.
You must open the front door to turn the server power on or off, mount or
dismount a hard disk drive, and access the CD-ROM drive or floppy disk drive.
Note: The CD-ROM drive has a function to eject the
media using a software command. Before issuing a software
command to eject the media, confirm that the front door is
open. If the command is executed while the front door is
closed the media may run into the front door resulting in an
error or may cause the unit to fail.
To open the front door of the tower cabinet, perform the following.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock (if locked) the mechanical lock that is located approximately half
way up on the left-hand side of the front door and swing the door open. The
front door is unlocked by inserting the security key into the lock and turning
it clockwise a quarter turn. See Figure 4-1.
Lock
Unlock
Figure 4-1. Unlocking and Locking the Front Door
4-6 CRU Replacement and Server Upgrades
To close the front door of the tower cabinet, perform the following.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Carefully swing the front door closed and lock the door. The front door is
locked by inserting the security key into the lock, which is located
approximately half way up on the left-hand side of the front door, and
turning the key counter clockwise a quarter turn. See Figure 4-1.
CRU Replacement and Server Upgrades 4-7
Removing and Installing the Front Covers of
the Rack-Mount System
Note: This procedure is for rack-mount systems only.
The rack-mount system consists of two front covers. The upper cover is
removed for turning the server power on and off and when accessing the
CD-ROM drive or floppy disk drive. Both the upper cover and lower cover are
removed when accessing the CPU modules, the PCI modules, and the SCSI disk
drive bays.
Note: The CD-ROM drive has a function to eject the
media using a software command. Before issuing a software
command to eject the media, confirm that the upper front
cover is open. If the command is executed while the upper
front cover is closed the media may run into the front cover
resulting in an error or may cause the unit to fail.
To remove the front covers from the rack-mount system, perform the following.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock (if locked) the mechanical lock that is located approximately half
way up on the right-hand side of the front cover. The front cover is unlocked
by inserting the key into the lock and turning it counter clockwise a quarter
turn. See Figure 4-2.
Unlock
Lock
Figure 4-2. Unlocking the Front Cover
3. While holding the right-hand side of the upper front cover pull it toward you
and slide it a little to the left to remove its holding tab from the frame of the
chassis and then the remove the cover. See Figure 4-3.
4-8 CRU Replacement and Server Upgrades
4. Remove the lower front cover by repeating step 3 above.
Figure 4-3. Removing the Front Covers
To install the front covers of the rack-mount system, perform the following.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Install the lower front cover first and then the upper one. See Figure 4-4.
To install the lower and upper front covers fasten the tab on the left handside of each of the front covers to the server.
3. Lock the upper front cover by inserting the security key into the lock, which
is located approximately half way up on the right-hand side of the front
door, and turning the key clockwise a quarter turn. See Figure 4-1.
Figure 4-4. Installing the Front Covers
CRU Replacement and Server Upgrades 4-9
Replacing CPU Modules
Your system contains two redundant CPU modules that are accessible from the
front of the server unit.
The following subsections provide the procedures for removing and installing
CPU modules.
Removing a CPU Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Ensure that the CPU module is off-line by viewing its status LED indicators
(See Figure 4-5). The state of the status LEDs should be as follows:
Fail lamp:
Red
State lamp:
Off
Figure 4-5. CPU Module Status LED Indicators
4. Unscrew and remove the knurled screw securing the locking handle to the
CPU module. See Figure 4-6.
4-10 CRU Replacement and Server Upgrades
Note: Removing the knurled screw deactivates an
interlock switch that removes power to the CPU module.
Knurled
Screws
Figure 4-6. Removing the Knurled Screw Securing the Locking Handle
5. Pull the locking handle all the way down to its unlocked position. This
disconnects the CPU module from its backplane. Then using the locking
handle, pull the CPU module out of the chassis just enough so that you can
support the module with both hands. See Figure 4-7.
Figure 4-7. Releasing the Locking Handle and CPU Module
6. Then carefully remove the module from the server unit and place it on a flat
sturdy surface. See Figure 4-8.
CRU Replacement and Server Upgrades 4-11
Figure 4-8. Removing the CPU Module
Installing a CPU Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Position the locking handle on the front of the CPU module in the down
unlocked position. See Figure 4-9.
3. Support the CPU module with both hands and carefully slide it into the
chassis until it is firmly seated in its connector.
4. Push the locking handle all the way up to its locked position.
5. Insert and hand-tighten the knurled screw that fastens the locking handle to
the CPU module.
Note: Hand-tighten the knurled screw only as much
required to activate the interlock switch that allows power to
be applied to the CPU module.
4-12 CRU Replacement and Server Upgrades
D
C
B
A
A
B
C
D
CPU module
Locking handle down (unlocked position)
State LED (lights green when power is applied to the CPU module)
Knurled screw
Figure 4-9. Installing the CPU Module
6. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
CRU Replacement and Server Upgrades 4-13
Replacing or Adding Processors and VRMs
The following subsections provide the procedures for removing and installing
the Pentium III processor. Use these procedures when replacing or adding
processors to your system. When adding a second processor to a CPU module
an identical processor must be added to the other CPU module to provide total
system redundancy and mirroring. Each processor includes a thermal cool sheet
(heat radiation sheet) and a heat sink. The processors are also supported by one
or more voltage regulator modules (VRMs) depending on the number of
installed processors.
Each processor installs in a processor socket on a CPU board located in the CPU
module. Each processor socket must contain either a processor or a terminator
board (if there are less than two processors installed.) The VRM modules are
installed in VRM sockets adjacent to the processors.
Note: Your system may have up to two processors on a
CPU board. All installed processors must be matched for
speed. If replacing a processor, the replacement processor
must match the speed of all installed processors. If
upgrading a processor, all processors must be upgraded to
match.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Update the CPU board
using an antistatic wrist strap attached to chassis ground.
! WARNING
If the system was running, any processor and heat sink
installed is hot. To avoid the possibility of a burn, let the
components cool for 10 minutes before continuing with these
procedures.
Installing a Processor
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the two screws from the rear of the CPU module securing its top
cover. See Figure 4-10.
4-14 CRU Replacement and Server Upgrades
Screws
Figure 4-10. Removing the Two Screws Securing the Top cover of the CPU Module
3. Remove the top cover of the CPU module by sliding it slightly towards the
rear of the module until it stops and its hooks disengage from the tab slots in
the module chassis and then pull it straight up. See Figure 4-11.
Figure 4-11. Removing the Top cover of the CPU Module
4. Locate the two processor sockets and two VRM sockets on the CPU board
inside the CPU module. See Figure 4-12.
CRU Replacement and Server Upgrades 4-15
A
B
C
D
A
B
C
D
Terminator board/Processor #2
Processor #1
VRM for Processor #2
VRM for Processor #1
Figure 4-12. CPU Board Component Locations
5. If you are adding another processor to your system, then you must remove
the terminator board from the socket where you are adding the processor and
store the terminator board appropriately.
!
To remove a terminator board, perform step 7. Otherwise, go to step 6.
6. If you are replacing a processor, leave the terminator board intact and
remove the processor.
7. Raise the lever on the socket to its up position and remove the terminator or
processor. See Figure 4-13.
Figure 4-13. Removing a Processor or Terminator Board
4-16 CRU Replacement and Server Upgrades
8. Position the processor over the processor socket so that its pins align with
the socket holes. See Figure 4-14.
Note: Both the processor and processor socket have
different pin assignments at two of its four corners to prevent
misinsertion. Check the orientation pin mark and pin
assignment on the socket to mount the processor correctly.
Orientation Mark
Figure 4-14. Mounting the Processor Correctly
9. Gently apply pressure equally over the top surface of the processor until it
seats in the socket. The processor should fit, do not force the processor into
the socket. Push the socket lever down until it snaps into the locked position.
See Figure 4-15.
Figure 4-15. Installing a Processor
CRU Replacement and Server Upgrades 4-17
10. Very carefully apply the thermal interface material (heat radiation sheet) on
top of the processor so that it is completely covered. See Figure 4-16.
Notes: The thermal interface material is very fragile, it
must be handled very carefully. If the cooling sheet is
damaged, it must be replaced with a new one. Reuse of the
cooling sheet is not permitted.
Do not stick multiple cooling sheets on a processor, only one
is needed. Keep any remaining cooling sheets as spares.
Figure 4-16. Installing the Thermal Cooling Sheet
11. Position the heat sink on the processor so that the L-channel on its bottom
face fits the lever and plastic end of the socket. See Figure 4-17.
Plastic
L-Channel
Lever
L-Channel
Figure 4-17. Installing the Processor Heat Sink
4-18 CRU Replacement and Server Upgrades
12. Tip the heat sink so that the wire clip on the end with no bracket fits over the
tab on the base of the socket. Then insert a small screwdriver into the slot on
the wire clip bracket, and hook the bracket over the other tab on the base of
the socket, while pressing down on the bracket. See Figure 4-18.
Screwdriver Slot
Bracket
Wire Clip
Figure 4-18. Securing the Processor Heatsink
13. Install the processor's associated VRM. Go to the next subsection Installing
a VRM.
Installing a VRM
Each processor has a voltage regulator module (VRM) associated with it and is
installed in a VRM socket adjacent to it. The VRM board connector is keyed so
that it can be inserted only one way.
Perform these procedures after its associated processor is installed. See
Installing a Processor earlier in this chapter.
1. Insert the VRM into its socket and press down evenly on the board until it is
seated correctly and the socket levers click in place. The socket levers keep
the VRM in place and aid in its extraction; they do not aid in the insertion of
the VRM board. See Figure 4-19.
Levers
Figure 4-19. Installing a VRM
CRU Replacement and Server Upgrades 4-19
2. Repeat step 1 above if another VRM is to be installed. Otherwise, go to the
next step.
3. Reinstall the top cover of the CPU module. See Installing a Processor
earlier in this chapter.
Removing a Processor or Terminator Board
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the top cover of the CPU module. See Installing a Processor earlier
in this chapter.
3. Locate the processor or terminator board socket on the CPU board. See
Installing a Processor earlier in this chapter.
4. If you are removing a terminator board, refer to Installing a Processor
earlier in this chapter. Otherwise go to the next step.
5. Remove the heat sink from the top of the processor by inserting a small
screwdriver into the slot on its wire clip bracket and release the wire clip
bracket. See Figure 4-20.
Screwdriver Slot
Figure 4-20. Removing the Processor Heatsink
6. Swing its processor socket lever up until it is in the unlocked position and
carefully remove the processor. See Figure 4-21.
Figure 4-21. Removing the Processor
4-20 CRU Replacement and Server Upgrades
7. To remove the processor's associated VRM, go to the next subsection
Removing a VRM.
Removing a VRM
Each processor has a voltage regulator module (VRM) associated with it and is
installed in a VRM socket adjacent to it.
Perform these procedures after its associated processor is removed. See
Removing a Processor or Terminator Board earlier in this chapter.
1. Tilt the VRM socket levers down to release the VRM from its socket. See
Figure 4-22.
2. While holding both ends of the VRM pull it straight up and out of its socket.
! CAUTION
DO NOT slant the VRM while pulling it up and out of its
socket it may damage the connector.
3. Reinstall the top cover of the CPU module. See Installing a Processor
earlier in this chapter.
Levers
Figure 4-22. Removing a VRM
CRU Replacement and Server Upgrades 4-21
Replacing or Adding DIMMs
The following subsections provide the procedures for configuring and upgrading
system memory. Use these procedures when replacing or adding dual inline
memory modules (DIMMs) to your system. When adding or changing memory
in a CPU module the same changes must be must be made to the other CPU
module to provide total system redundancy and mirroring.
The CPU board contains four DIMM sockets (see Figure 4-23). DIMMs should
be installed in the four sockets starting from the lowest number (DIMM#1) to
the highest number (DIMM#4). Each 168-pin socket can hold a single 72-bit
DIMM module with 256MB and 512MB of memory.
Note: When replacing or upgrading DIMMs the
replacement DIMMs must be of the same specifications of
all the installed DIMMs.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Add or replace DIMMs
on the CPU board using an antistatic wrist strap attached to
chassis ground.
A
B
C
E
D
F
A
B
C
D
E
F
Cooling Fan #1
DIMM #1
DIMM #2
DIMM #3
DIMM #4
Cooling Fan #2
Figure 4-23. CPU Board Component Layout
4-22 CRU Replacement and Server Upgrades
Installing DIMMs
When properly installed, the DIMM module is oriented at an angle of 90
degrees relative to the CPU board.
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the top cover of the CPU module. See Installing a Processor earlier
in this chapter.
3. Slide and remove cooling fan #1 located in the front portion of the CPU
module. See Figure 4-24.
Figure 4-24. Removing Cooling Fan #1
4. Tag and disconnect the cooling fan power cable from the CPU board. See
Figure 4-25.
Figure 4-25. Removing the Cooling Fan Power Cable
5. If you are replacing an existing DIMM, perform "Removing DIMMs" later
in this chapter and then go to step 7. Otherwise, continue with the next step.
CRU Replacement and Server Upgrades 4-23
6. Spread the latch levers located on both ends of the DIMM socket just
enough to unlock the DIMM cover and remove it (see Figure 4-26).
Note: A DIMM cover is always mounted in an empty
DIMM socket.
Figure 4-26. Removing a DIMM Cover
7. Holding the DIMM module only by its edges, remove it from its antistatic
package.
! CAUTION
Observe static precautions. Use an antistatic wrist strap.
Hold DIMMs only by their edges.
8. DIMMs are keyed so they can only be inserted one way. Position the DIMM
over the socket on the CPU board. The notches in the bottom edge of the
DIMM mates with the raised bumps in the DIMM socket. See Figure 4-27.
9. Press down evenly on the DIMM until it seats correctly. The socket levers
are not tools to aid in the insertion, only to keep the DIMM's in place and to
aid in extraction. The levers should automatically click in place once the
DIMM is fully inserted.
Figure 4-27. Installing a DIMM
10. Repeat steps 6 through 8 to install additional DIMMs.
4-24 CRU Replacement and Server Upgrades
11. Reconnect the power cable of cooling fan #1 to its connector on the CPU
board and slide the fan back into its holder located in the front portion of the
CPU module. See Figure 4-28.
Fan
Frame
Figure 4-28. Installing Cooling Fan #1
12. Reinstall the top cover of the CPU module. See Installing a Processor
earlier in this chapter.
Removing DIMMs
1. Remove the appropriate CPU module from the server chassis. See Removing
a CPU Module earlier in this chapter.
2. Remove the top cover of the CPU module. See Installing a Processor earlier
in this chapter.
3. Slide and remove cooling fan #1 located in the front portion of the CPU
module. See Figure 4-24.
Figure 4-29. Removing Cooling Fan #1
CRU Replacement and Server Upgrades 4-25
4. Tag and disconnect the cooling fan power cable from the CPU board. See
Figure 4-25.
Figure 4-30. Removing the Cooling Fan Power Cable
5. Spread the latch levers located on both ends of the DIMM socket just
enough to unlock the DIMM and remove it (see Figure 4-26). Store the
DIMM in an antistatic package.
! CAUTION
Observe static precautions. Use an antistatic wrist strap.
Hold DIMMs only by their edges.
Figure 4-31. Removing a DIMM
6. Repeat Steps 5 to remove additional DIMMs.
7. If you are replacing DIMMs, perform Installing DIMMs earlier in this
chapter, otherwise continue with the next step.
8. Install a DIMM cover in the now empty socket. See Installing DIMMs
earlier in this chapter.
9. Reconnect the power cable of cooling fan #1 to its connector on the CPU
board and slide the fan back into its holder located in the front portion of the
CPU module. See Figure 4-28.
4-26 CRU Replacement and Server Upgrades
Fan
Frame
Figure 4-32. Installing Cooling Fan #1
10. Reinstall the top cover of the CPU module. See Installing a Processor
earlier in this chapter.
CRU Replacement and Server Upgrades 4-27
Removing a PCI Module
Your system contains two redundant PCI modules that are accessible from the
front of the server unit.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Ensure that the PCI module is off-line by viewing its status LED indicators
(See Figure 4-33). The state of the status LEDs should be as follows:
Fail lamp:
Red
State lamp:
Off
Figure 4-33. PCI Module Status LED Indicators
4-28 CRU Replacement and Server Upgrades
4. Disconnect (if connected) all PCI cables and the network cable from the
front of the PCI module.
5. Unscrew and remove the knurled screw securing the locking handle to the
PCI module. See Figure 4-34.
Note: Removing the knurled screw deactivates an
interlock switch that removes power to the CPU module.
Knurled
Screws
Figure 4-34. Removing the Knurled Screw Securing the Locking Handle
6. Pull the locking handle all the way up to its unlocked position. This
disconnects the PCI module from its backplane. See Figure 4-35.
Figure 4-35. Releasing the Locking Handle and PCI Module
CRU Replacement and Server Upgrades 4-29
7. Then using the locking handle, pull the PCI module out of the chassis just
enough so that you can support the module with both hands.
See Figure 4-36.
Figure 4-36. Removing the PCI Module
8. Remove the module from the server unit and carefully turn it over on its top
(rotate 180 degrees) and place it on a flat sturdy surface. See Figure 4-37.
Figure 4-37. Rotating the PCI Module
4-30 CRU Replacement and Server Upgrades
Installing PCI Adapter Boards
This subsection describes how to install PCI adapter boards. Use these
procedures when adding or replacing PCI adapter boards in your system. When
adding, but not replacing a PCI adapter board in a PCI module an identical PCI
adapter board must be added to the other PCI module to continue total system
redundancy and mirroring.
Notes: All installed PCI adapter boards must have the
same specifications and performance characteristics in order
to provide total system redundancy and mirroring.
The BIOS Setup Utility must be run when a PCI adapter
board in a PCI expansion slot is added or replaced in order
to change its detailed BIOS settings, such as its interrupt line
(IRQ), when required.
The PCI module board, which is located in the PCI module can have up to four
32-bit PCI adapter boards installed in its expansion slots, numbered PCI #1 to
PCI #4. See Figure 4-38.
Note: PCI expansion slot #1 is dedicated to the
standard video board or system management board only.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Ony handle PCI adapter
boards using an antistatic wrist strap attached to chassis
ground.
PCI #4
PCI #3
PCI #2
PCI #1
(Standard Video Board)
Figure 4-38. PCI Adapter Board Expansion Slots
CRU Replacement and Server Upgrades 4-31
1. Remove the appropriate PCI module from the server chassis. See Removing
a PCI Module earlier in this chapter.
2. Remove the two screws from the rear of the PCI module securing its top
cover. See Figure 4-39.
Screws
Figure 4-39. Removing the Two Screws Securing the Top cover of the PCI Module
3. Remove the top cover of the PCI module by sliding it slightly towards the
rear of the module until it stops and its hooks disengage from the tab slots in
the module chassis and then pull it straight up. See Figure 4-40.
Figure 4-40. Removing the Top cover of the PCI Module
4-32 CRU Replacement and Server Upgrades
4. Determine the slot location on the PCI module board where you want to
install the PCI adapter board and remove the connector cap. See Figure 4-40.
Note: Save the connector cap removed from the PCI
board slot for future use.
Figure 4-41. Removing the PCI Slot Connector Cap
5. Remove the PCI board from its protective wrapper, holding the board only
by its edges. Do not touch the board components or its connectors.
Note: Observe static precautions. Use an antistatic
wrist strap.
6. Set any board jumpers or switches as described in the documentation that
comes with the PCI board.
7. Unscrew the setscrew and remove the PCI expansion slot cover, see Figure
4-42.
Note: Save the PCI expansion slot cover for future use.
Figure 4-42. Removing the PCI Expansion Slot Cover
CRU Replacement and Server Upgrades 4-33
8. Holding the PCI board by its top edge or upper corners, firmly press the
board into the PCI expansion slot on the PCI module board. The tapered foot
of the PCI board retaining bracket must fit into the mating slot in the
expansion slot frame. See Figure 4-43.
Figure 4-43. Installing the PCI Board
9. The retaining bracket fits into the space that was occupied by the PCI
expansion slot cover. If you are installing a full-length PCI board you must
also align the rear edge of the PCI board with the adjustable guide rail
located at the top rear of the PCI module, See Figure 4-44.
To adjust the guide rail for a full-length PCI board loosen the setscrew and
slide the bracket until a slot is open in the guard rail that corresponds to the
PCI board position. Then install the board and secure the bracket with the
setscrew.
Figure 4-44. Adjusting the Guard Rail Assembly
4-34 CRU Replacement and Server Upgrades
10. Secure the PCI board retaining bracket to the expansion slot frame with the
setscrew removed in step 5. See Figure 4-45.
Figure 4-45. Securing the PCI Board Retaining Bracket
11. Reinstall the top cover of the PCI module and ensure that its hooks mate
with the tab slots of the PCI module chassis. Then slide the cover towards
the front of the PCI module chassis until its hooks are fully engaged in the
chassis. See Figure 4-46.
Figure 4-46. Installing the PCI Module Top Cover
12. Secure the top cover of the PCI module with the two screws removed from
the rear of the module in step 2.
13. Go to Installing a PCI Module later in this chapter.
CRU Replacement and Server Upgrades 4-35
Removing PCI Adapter Boards
This subsection describes how to remove PCI adapter boards. Use these
procedures when removing or replacing PCI adapter boards in your system.
When removing, but not replacing a PCI adapter board in a PCI module an
identical PCI adapter board must be removed from the other PCI module to
continue total system redundancy and mirroring.
Notes: All installed PCI adapter boards must have the
same specifications and performance characteristics in order
to provide total system redundancy and mirroring.
The BIOS Setup Utility must be run when a PCI adapter
board in a PCI expansion slot is removed or replaced in
order to change its detailed BIOS settings, such as its
interrupt line (IRQ), when required.
The PCI module board, which is located in the PCI module can have up to four
32-bit PCI adapter boards installed in its expansion slots, numbered PCI #1 to
PCI #4. See Figure 4-47.
Note: PCI expansion slot #1 is dedicated to the
standard video board or system management board only.
! CAUTION
Electrostatic discharge (ESD) can damage components;
place them on an antistatic surface. Ony handle PCI adapter
boards using an antistatic wrist strap attached to chassis
ground.
PCI #4
PCI #3
PCI #2
PCI #1
(Standard Video Board)
Figure 4-47. PCI Adapter Board Expansion Slots
4-36 CRU Replacement and Server Upgrades
1. Perform steps 1 through 3 of the previous subsection Installing PCI Adapter
Boards.
2. Determine the PCI board retaining bracket that corresponds to the desired
expansion slot and remove its setscrew. See Figure 4-48.
Figure 4-48. Removing the PCI Board Retaining Bracket Screw
3. Hold the PCI board at each end, and carefully rock it back and forth until the
edge connectors pull free. Make sure that you do not scrape the board
against other components.
4. Remove the board from the expansion slot and place it in an antistatic
wrapper.
5. If you are replacing a board, go to previous subsection Installing PCI
Adapter Boards, otherwise continue.
6. Install a PCI expansion slot cover over the vacant slot. Secure the expansion
slot to the expansion slot frame with its setscrew removed in step 2.
7. Install a connector cap over the vacant PCI board slot.
8. Perform steps 9 through 11 of the previous subsection Installing PCI
Adapter Boards.
CRU Replacement and Server Upgrades 4-37
Installing a PCI Module
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Ensure that the locking handle on the front of the PCI module is in the up
unlocked position.
3. Support the PCI module with both hands and carefully slide it into the
chassis until it is firmly seated in its connector.
4. Swing the locking handle all the way down to its locked position.
Figure 4-49. Securing the Locking Handle of the PCI Module
5. Hand-tighten the knurled screw that fastens the locking handle to the PCI
module.
Note: Hand-tighten the knurled screw only as much
required to activate the interlock switch that allows power to
be applied to the PCI module.
6. Reconnect (if disconnected) all PCI cables and the network cable to the front
of the PCI module.
7. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
4-38 CRU Replacement and Server Upgrades
Replacing or Adding Disk Drives
The following sections provide procedures for installing a disk drive, removing
a disk drive, or swapping out a faulty disk drive from one of the hot-swap SCSI
hard disk drive bays. The 3.5-inch SCSI drives must use the industry standard
80-pin Single Connector Attachment (SCA) connector. Each drive must be
installed in a carrier.
Note: To order a carrier, contact your sales
representative or dealer.
The hard disk drive storage bays can house up to six hard disk drives, which
when mirrored results into three logical drives, see Storage Bays in chapter 1.
The physical disk drive slots are numbered 1 to 6 (left to right), but the SCSI ID
is numbered 0, 1, 2, 0, 1, 2. When mirrored into two pair of three logical disk
drives, the first mirrored pair consists of hard disks 1 and 4 (SCSI ID 0), the
other two disk mirrored pairs are hard disks 2 and 5 (SCSI ID 1) and hard disks
3 and 6 (SCSI ID 2).
Note: It is recommended that a disk drive with the
smallest storage capacity be installed as the boot disk. The
first mirrored pair of disk drives (SCSI ID 0) contains the
system's boot software and is known as the boot disk.
"
If installing new drives, follow an installation scheme starting with the
left drive (lowest-numbered storage slot), as viewed from the front of the
system. Fill the storage bays left to right, always installing the drives in
pairs.
"
DO NOT remove a disk drive if its green light is flashing indicating that
the disk is being accessed.
"
DO NOT remove a working disk drive if the yellow light is lit on its
mirrored disk drive; permanent data loss will occur.
"
If an individual SCSI drive fault LED (yellow light) is on steadily, this
indicates that the drive has been flagged as faulty. Follow the procedure
described in this section to remove the faulty drive and swap in a good
one.
Note: ESD can damage disk drives, boards, and other
parts. This system can withstand normal levels of
environmental ESD while you are hot-swapping SCSI hard
drives. However, we recommend that you do all procedures
in this chapter only at an ESD workstation or provide some
ESD protection by wearing an antistatic wrist strap attached
to chassis ground (any unpainted metal surface) on your
system when handling parts.
CRU Replacement and Server Upgrades 4-39
Installing a Hard Disk Drive
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Determine which hard disk drive bay slot will house the new hard drive.
4. Pull the lock lever of the dummy drive carrier (identified by white lock
lever) towards you and remove the carrier from its slot, see Figure 4-50.
Note: The dummy drive carrier is provided to maintain
proper cooling. Leave the dummy drive carrier in unused
slots, and keep all removed dummy drive carriers for future
use.
! CAUTION
Do not insert your hand or any tool into the slot with the disk
tray or dummy drive carrier removed. Failure to follow this
caution may cause an electric shock or fire.
Figure 4-50. Unlocking a Dummy Drive Carrier
Note: Observe static precautions. Use an antistatic
wrist strap.
5. The drive carrier is shipped with the add-on drive. Remove the new drive
from its protective wrapper and place it on an antistatic surface.
4-40 CRU Replacement and Server Upgrades
6. Position the drive so its SCA connector is near the top surface of the drive.
Place the drive on the antistatic surface again. Slide the drive into the carrier
with its SCA connector facing toward the rear of the carrier (open end).
7. While holding the drive in the carrier with your left hand, align the drive’s
screw holes with the carrier’s screw holes and insert the four screws of
appropriate size and length (see Figure 4-51).
Installing 3 1/2inch hard disk
drive in carrier for hot-swap
bays
D
A Carrier
B Four screws
C Hard disk drive
D SCA connector
C
A
B
Figure 4-51. Installing Hard Disk Drive in a Carrier
8. Unlock the lock lever located at the bottom of the carrier handle, see
Figure 4-52.
Figure 4-52. Unlocking the Carrier Lock Lever
9. Hold the handle of the hard disk drive carrier firmly and insert the carrier
into the slot until the hook at the bottom of the lock lever engages the frame,
see Figure 4-53.
CRU Replacement and Server Upgrades 4-41
Figure 4-53. Engaging the Carrier Lock Lever
10. Push the lock lever toward the hard disk drive bay until the handle is
completely locked. The lever clicks when it is locked. See Figure 4-54.
Incorrect
Correct
Figure 4-54. Securing the Hard Disk Drive Carrier
11. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
4-42 CRU Replacement and Server Upgrades
Removing a Hard Disk Drive
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Determine which hard disk drive bay slot contains the hard drive you want
to remove.
4. Grasp the handle of the hard disk’s carrier and unlock the lever located at the
bottom of the carrier handle, see Figure 4-55. The hard disk carrier will
come out approximately 1/2-inch so that its handle is fully accessible in
order to pull the carrier the rest of the way out of the bay.
Note: After the drive is disconnected from its backplane
wait approximately 10 seconds for the drive to spin down
before removing it from the storage bay.
Figure 4-55. Removing a Hard Disk Drive
5. Remove the hard disk drive and place it in an antistatic wrapper.
6. If another hard disk drive is not going to be installed into the vacant slot then
a dummy drive carrier must be. This will ensure proper system cooling.
7. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
CRU Replacement and Server Upgrades 4-43
Hot-Swapping a Hard Drive
If you are swapping out a faulty hard drive, you can determine which drive to
remove by checking its Disk Drive Status LEDs. See “Status LED Indicator
Descriptions” in Chapter 1.
Note: When the Disk Error LED indicates a drive fault
(steady amber light), you can remove the drive and swap in
a replacement at any time without needing to power down
the system. Drive manufacturer's caution against moving a
drive that is still spinning because of possible damage to the
drive. Also, when the Disk Error LED indicates that the hard
disk drive is being rebuilt (flashing amber light) do not
remove the drive.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Check all the hard disk drive status LEDs to confirm which faulty drive to
remove. Each drive has two status indicators located on its front handle. See
Table 1-2. Disk Drive Status LED Panel Indicators in Chapter 1.
Note: Depending on the drive fault, the drive may be
still spinning when you remove it. Follow the next step
exactly when removing drives.
4. Grasp the handle of the hard disk’s carrier and unlock the lever located at the
bottom of the carrier handle, see Figure 4-55. Pull the faulty drive out of the
bay far enough to disengage the drive connector from the backplane. Wait
approximately 10 seconds until the drive spins down, then remove the drive
from the bay.
Note: Observe static precautions. Use an antistatic
wrist strap.
5. Place the removed hard drive on an antistatic surface.
6. Remove the replacement drive from its protective wrapper and place it on an
antistatic surface. If a drive carrier was not shipped with the replacement
drive, use the carrier from the removed drive.
7. Place the removed hard drive in an antistatic wrapper.
8. Perform steps 5 through 11 of the previous subsection Installing a Hard
Disk Drive.
4-44 CRU Replacement and Server Upgrades
Replacing the Device Module
Your system contains two standard PC AT compatible peripheral devices that
are housed in the device module. The standard peripheral devices are as follows:
!
Super floppy disk drive
!
24X CD-ROM drive (supports 650 MB CD media).
The device module is a single CRU and is not hot-pluggable.
You must open the front door of the tower cabinet or the front cover of the rackmount system to turn the server power off before removing or installing the
device module.
! CAUTION
CD-ROM devices contain a laser system and are classified
as CLASS 1 LASER PRODUCTS. In case of any trouble
with a CD-ROM, please contact your nearest service
representative. To prevent direct exposure to the laser
beam, do not try to open the enclosure.
Use of controls or adjustments or performance of
procedures other than those recommended by the
manufacturer may result in hazardous radiation exposure.
To replace the device module perform the following procedures (see Figure
4-56).
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
3. Power off the system. Ensure the power cords are unplugged from the AC
wall outlet.
4. Remove the two screws securing the device module to the front panel of the
cabinet.
5. While holding the upper and lower tabs protruding from the device module
carefully pull it out of the cabinet.
CRU Replacement and Server Upgrades 4-45
B
A
A
B
Device module
Screws
Figure 4-56. Removing the Device Module
6. To reinstall the device module in the cabinet carefully insert the module into
its slot in the front panel of the cabinet.
7. Secure the device module to the front panel with the two screws removed in
step 4 above.
8. Plug in the power cords and power on the system.
9. Close and lock the front door on the tower cabinet or front covers on the
rack-mount system. See Opening and Closing the Front Door of the Tower
Cabinet earlier in this chapter or Removing and Installing the Front Covers
of the Rack-Mount System earlier in this chapter.
4-46 CRU Replacement and Server Upgrades
Replacing a Power supply
Your server system contains two standard 450-Watt power supplies that are
housed in the rear of the chassis.
The power supplies are numbered 1 and 2, right to left as seen from the rear of
the system. Both power supplies are CRUs and are hot pluggable and redundant.
Each power supply has three status indicators that are listed along with a
description of each in Table 1-6 of chapter 1.
To replace a power supply, perform the following procedures.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
3. Unplug the power cord from the AC wall outlet and from the input
receptacle on the rear of the power supply you are removing.
See Figure 4-57.
Figure 4-57. Removing the Power Cord
4. Remove the screw securing the locking handle of the power supply to the
power supply bay. See Figure 4-58
Note: Save the screw removed from the power supply
bay for future use.
CRU Replacement and Server Upgrades 4-47
A
B
A
B
Locking handle
Screw
Figure 4-58. Removing the Locking Handle Screw
5. Pull the locking handle down to its fully opened position. This disconnects
the power supply from its connector inside the bay. See Figure 4-59.
6. Use the locking handle to pull the power supply out of the bay just enough
so that you can support the power supply with both hands. Then carefully
remove the power supply from the bay. See Figure 4-59.
Figure 4-59. Removing the Power Supply
7. To reinstall the power supply in the cabinet make sure that its locking handle
is in its unlocked position (down 45 degrees). Then insert the power supply
into the power supply bay and slowly slide it inward until it is almost flush
with the rear of the bay. Figure 4-60.
4-48 CRU Replacement and Server Upgrades
8. Secure the power supply by pushing its locking handle up to its fully locked
position until you hear it click and then fasten with the screw removed in
step 4 above. See Figure 4-60 and Figure 4-58.
2
1
Incorrect
Correct
Figure 4-60. Installing the Power Supply
9. Plug one end of the power cord into the AC input receptacle on the rear of
the power supply (see Figure 4-61) and connect the other end into the AC
wall outlets. Verify that the power supply is operating correctly by checking
that its leftmost status indicator (Power) is lit green and its other two status
indicators are off.
Figure 4-61. Connecting the AC Power Cord
CRU Replacement and Server Upgrades 4-49
Installing the Internal Device Bay Expansion
Kit
Note: This procedure is for tower-based systems only.
The following subsections provides the procedures for installing the Internal
Device Bay Expansion Kit into the tape drive module housing, which is
included with tower-based systems only. After installing the expansion kit, then
5.25-inch tape backup drives can be installed in the device bays.
Before installing the Internal Device Bay Expansion Kit you must first remove
the front door and the top cover of the tower-based unit. Then the new hardware
components can be installed into the existing tape drive module housing.
Unpacking the Internal Device Bay Expansion Kit
Although the expansion kit hardware is inspected and carefully packaged at the
factory, damage may occur during shipping. Follow these steps for unpacking.
1. Visually inspect the shipping containers; notify your carrier immediately of
any damage.
2. Carefully remove the kit hardware and verify the parts listed below. If parts
are missing or the hardware is damaged, notify your service representative.
!
Power supply unit
!
Cooling fan
!
Finger guard
!
Power cord
!
Power cable
!
Device DC power distribution cable
!
Internal SCSI cable (2)
!
External SCSI cable (2)
!
SCSI terminator (2)
!
SCSI 68-to-50 pin (wide-narrow) converter (2)
!
Tie wraps
!
Screw (4 pan head screws)
!
Countersunk screw (2)
4-50 CRU Replacement and Server Upgrades
Before You Begin
Before you begin, please review the following cautions, warnings, and general
guidelines.
! WARNING
Before doing the procedures in this subsection, make sure
that your system is powered off and unplug all AC power
cords. Failure to disconnect power before opening your
system can result in personal injury and equipment damage.
All voltage is removed only when the power cord is
unplugged.
!
Avoid excessive vibration and shock. Dropping an electronic component
can cause serious damage.
!
Do not disconnect or remove parts other than those specified in the
procedure.
!
Do not touch I/O connector pins.
!
All screws are Phillips-head, unless otherwise specified.
!
On completion of installation, perform a power-on test. If a fault occurs,
verify that the installation was performed correctly. If the problem
persists, see "Problem Solving" in Chapter 5.
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and
other components. You can provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground when handling system
components.
Electronic devices can be easily damaged by static electricity. To prevent
damage, keep them in their protective packaging when they are not installed in
your system.
Preparation
Use the following procedure to prepare the tower-based unit for installation of
the new Internal Device Bay hardware components.
1. Observe the safety and ESD precautions listed at the beginning of this
chapter.
2. Unlock and open the front door on the tower cabinet system. See Opening
and Closing the Front Door of the Tower Cabinet earlier in this chapter.
3. Power off the system. Ensure the power cords are unplugged from the AC
wall outlet.
CRU Replacement and Server Upgrades 4-51
4. Label and disconnect all peripheral cables attached to the I/O panel on the
back of the server.
5. Carefully lift the front door up and pull it towards you until it is free of its
top and bottom hinges and then remove it. See Figure 4-62.
Figure 4-62. Removing the Front Door
6. Unscrew and remove the knurled screws securing the top cover to the rear of
the chassis. See Figure 4-63.
Knurled
Screws
Figure 4-63. Removing the Top Cover Rear Screws
4-52 CRU Replacement and Server Upgrades
7. Remove and save the screws that attach the top cover to the front of the
chassis. See Figure 4-64.
8. While facing the front of the server, push the top cover towards the back of
the chassis to disengage the row of tabs attaching the cover to the chassis.
Then lift it straight up and set the cover aside. See Figure 4-64.
Figure 4-64. Removing the Top Cover
CRU Replacement and Server Upgrades 4-53
Installing the Internal Device Bay Expansion Kit
1. Mount the power supply unit by placing it at the rear of the tape drive
module frame and engaging its bottom mounting tabs with its corresponding
frame brackets, and then secure it with two screws. See Figure 4-65.
Figure 4-65. Mounting the Power Supply Unit
2. Connect the device DC power distribution cable and the white/black cable
(Power Good sensor cable) coming from inside the server (taped to the
bottom of the tape drive module frame) to the power unit. See Figure 4-66.
A
B
A
Device DC power distribution cable
B
White/black cable (PowerGood sensor cable)
Figure 4-66. Connecting the Device DC Power Distribution and White/Black Cables
4-54 CRU Replacement and Server Upgrades
3. Using the two screws, secure the cooling fan and finger guard together. See
Figure 4-67.
A
C
B
A
B
C
Fan
Finger guard
Screws (2)
Figure 4-67. Mounting the Cooling Fan and Finger Guard
4. Connect the fan cable to the fan cable connector on the device DC power
distribution cable. See Figure 4-68.
NOTE: Check the orientation of the cooling fan using the
fan cable position.
Fan Cable
Figure 4-68. Connecting the Cooling Fan Cable
CRU Replacement and Server Upgrades 4-55
5. Pass the power cable through the rear panel cut out for the power cable
connector and secure the cable connector with the two screws provided in
the expansion kit. See Figure 4-69.
Figure 4-69. Installing the Power Cable
6. Connect the power cable to the power supply unit and secure its ground to
the server chassis. See Figure 4-70.
Figure 4-70. Connecting the Power Cable
7. Loosen the screws on the internal SCSI cable connectors, insert one of the internal
SCSI cable connectors into the bottom right-hand side connector slot on the rear
panel of the tape drive bay, and tighten the connector screws. Run and insert the
other end of the internal SCSI cable to the top right-hand side connector slot and
tighten its screws. The middle connector of the internal SCSI cable connector is
available for a 5.25-inch tape drive. This completes installation of the internal SCSI
cable for Group 1. See Figure 4-71.
8. Repeat step 7 to install the internal SCSI cable for Group 2. The Group 2 connector
slots are located on the left-hand side of the rear panel. See Figure 4-71.
4-56 CRU Replacement and Server Upgrades
A
B
A
B
Group 1 SCSI cable connectors
Group 2 SCSI cable connectors
Figure 4-71. Connecting the Internal SCSI Cables
9. Secure cable slack with the tie wraps provided with the expansion kit, as
shown in Figure 4-72.
D
A
B
C
A
B
C
D
Device DC power distribution cable
In the location indicated by the circle secure the device DC
power distribution cable to the chassis using tie wrap (100 mm).
Bundle the fan cables using tie wrap (100 mm) so that they
don't contact the fan blades.
In the location indicated by the circle secure the internal SCSI
cables to the chassis using tie wrap (250 mm).
Figure 4-72. Securing Internal Cable Slack
CRU Replacement and Server Upgrades 4-57
10. This completes the procedure. The power cord and SCSI terminators
contained in the expansion kit are not used until a 5.25-inch tape drive is
mounted. Save the power cord and SCSI terminators for future use.
11. For the information on how to install or remove a 5.25-inch tape drive, see
subsection Installing and Removing Optional 5.25-inch Tape Drives later in
this chapter.
4-58 CRU Replacement and Server Upgrades
Installing and Removing
Optional 5.25-Inch Tape Drives
The optional 5.25-inch tape drives can only be mounted in a tower-based system
that has the Internal Device Bay Expansion Kit and a SCSI controller (PCI
adapter board) installed. For information on how to mount the expansion kit, see
subsection Installing the Internal Device Bay Expansion Kit and for information
on how to install a SCSI controller PCI adapter board see subsection Installing
PCI Adapter Boards in this chapter.
Notes: Set the SCSI terminator (if present) of the 5.25inch tape drive to OFF. Set the SCSI ID to a unique value
that will not overlap the IDs of other devices. For setup
operation, refer to the tape drive manual for setup
information.
The SCSI cable connector is equipped with a 50-pin
converter. Remove this converter and save it for future use.
When connecting the cable, be very careful that the device
does not pinch the cable.
Two tape drives can be connected to one group depending
on the connection method. However, to utilize the faulttolerant feature, we recommend that two identical tape
drives be connected to both groups to periodically back up
the data between the groups.
CRU Replacement and Server Upgrades 4-59
Installing a 5.25-inch Tape Drive
Install a 5.25-inch tape drive as follows.
Note: All removable media SCSI devices being installed
must have their terminators either disabled or removed.
1. To prepare the tower-based unit and tape drive module for installing a tape
drive, perform the Preparation procedures in subsection Installing the
Internal Device Bay Expansion Kit.
2. Each empty device bay has a dummy cover and a bracket assembly. From
the device bay where you want to install a tape drive, remove the two screws
securing the device bay bracket assembly to the tape drive module chassis.
See Figure 4-73.
3. Remove the device bay bracket assembly. See Figure 4-73.
A
B
A
B
Screws (2)
Device bay bracket assembly
Figure 4-73. Removing the Device Bay Bracket Assembly
4-60 CRU Replacement and Server Upgrades
4. Remove the two screws securing the dummy cover to the device bay bracket
assembly. See Figure 4-74.
5. Remove the dummy cover. See Figure 4-74.
Note: Save the dummy cover for future use.
A
B
A
B
Dummy Cover
Screws (2)
Figure 4-74. Removing the Dummy Cover
6. Remove the tape drive from its protective wrapper and place it on an
antistatic surface. Record the drive model and serial number.
7. Set any jumpers or switches in the tape drive. Refer to the installation
procedures that come with the tape drive.
Note: All tape drives must have their terminators
removed.
8. Attach the device bay brackets, which were removed from the dummy cover
in step 5 above, to the tape drive. See Figure 4-75.
Note: Use the screws supplied with the tape drive. Only
use the screws from the device bay brackets when there are
no screws provided with the tape drive package.
Figure 4-75. Attaching the Device Bay Brackets
CRU Replacement and Server Upgrades 4-61
9. Adjust the position of each device bay bracket so that its end is flush with
the front face of the tape drive and secure.
C
A
B
A
B
C
Front face
Tape Drive
Bracket
Figure 4-76. Adjusting the Device Bay Bracket
10. Mount the 5.25-inch tape in the device bay by inserting its hooks into their
mating slots in the bay and sliding it forward until it is flush with the front
panel. See Figure 4-77.
B
A
B
A
Oblong slot (one for each side)
Hook (one on each side)
Figure 4-77. Mounting the 5.25-inch Tape Drive
11. Secure the 5.25-inch device to the device bay with the two screws removed
in Step 3 above. See Figure 4-78.
Note: Check to ensure that the front plate of the
mounted tape drive is flush with the front panel of the device
bay. If a minor adjustment is necessary remove the tape
drive and adjust the position of each of its device bay
brackets.
4-62 CRU Replacement and Server Upgrades
Figure 4-78. Securing the 5.25-inch Tape Drive to the Device Bay
12. Before connecting the SCSI interface cable to the tape drive remove the
50-pin conversion connector plugged into its connector. This conversion
connector is only used to connect the 5.25-inch tape drive to another device.
See Figure 4-79.
Note: Save the 50-pin conversion connector for future
use.
Figure 4-79. Removing the 50-pin Conversion Connector
CRU Replacement and Server Upgrades 4-63
13. Connect the power cable (A) and interface cable (B) to the 5.25-inch tape
drive. The middle connector of the internal SCSI interface cable connects to
a 5.25-inch tape drive See Figure 4-80 and Figure 4-81.
A
B
A
B
Power cable
Interface cable (middle connector)
Figure 4-80. Connecting the Power and Interface Cables to a 5.25-inch Tape Drive
Front Panel
Tape
Drive
Tape
Drive
Rear Panel
Figure 4-81. Internal Interface Cable Connections - Top View
14. Mount the front door and top cover removed in Step 1 above. DO NOT
install the two knurled screws that secure the rear cable cover of the top
cover to the chassis at this time. See Figure 4-63.
4-64 CRU Replacement and Server Upgrades
15. Loosen the two screws securing the appropriate rear cable cover external
cable restrainer, lift the external cable restrainer, and tighten the screws.
Perform the same procedure on the other rear cable cover external cable
restrainer if used. See Figure 4-82.
Figure 4-82. Adjusting the Rear Cable Cover External Cable Restrainers
16. Open the rear cable cover of the top cover. See Figure 4-83.
Figure 4-83. Opening the Rear Cable Cover of the Top Cover
CRU Replacement and Server Upgrades 4-65
17. Connect the external SCSI interface cables and power cords supplied with
the internal device bay expansion kit. See Figure 4-84.
The following examples show two different methods of connecting the SCSI
interface cables. See Figure 4-84:
!
Example 1: Shows the method of connecting two 5.25-inch tape drives
to two SCSI controller boards. For this method, connect a SCSI
controller board to a 5.25-inch tape drive with an external SCSI
interface cable (supplied with the internal device bay expansion kit) for
group 1 SCSI cable connectors and group 2 SCSI cable connectors.
!
Example 2: Shows the method of connecting two 5.25-inch tape drives
to one SCSI controller board in daisy chain fashion. When using this
type of connection, you must be careful of the cable length. Check the
total length of the SCSI interface cables to ensure that it is 6 meters or
less (the cable length inside the device bay is 2 meters, the length from
the SCSI board to the device bay is 1.5 meters, and the length between
the device bays is 0.3 meters).
Example 1
Example 2
D
A
C
A
B
C
D
B
Power cord connector
External SCSI interface
cable
External SCSI interface
cable
Terminators
A
C
B
A
B
C
Power cord connector
External SCSI interface
cable
Terminator
Figure 4-84. External SCSI Interface Cabling Configurations
4-66 CRU Replacement and Server Upgrades
18. Close the rear cable cover in such a manner that the SCSI interface cables
and power cords jut out from the cable restrainers. See Figure 4-85.
Note: Route the SCSI interface cables so that they do
not block the exhaust port of the cooling fans.
Figure 4-85. Routing the SCSI Interface Cables from the Rear Cable Cover
CRU Replacement and Server Upgrades 4-67
4-68 CRU Replacement and Server Upgrades
5
Problem Solving
!
Problem Solving
!
Static Precautions
!
Troubleshooting Checklists
!
Diagnostic Procedures
!
Specific Problems and Corrective Actions
!
Problems with the Network
!
PCI Installation Tips
!
Error Messages and Beep Codes
!
How to Identify BIOS and BMC Revision Levels
Problem Solving
This chapter helps you identify and solve problems that may occur during system
installation or while using your system. The first section of this chapter tells you how to
reset your system in the event of problems. The next few sections provide
troubleshooting checklists and procedural steps that help you isolate specific system
problems. The last section includes BIOS, system, and disk status user information.
Fault-tolerant systems require both hardware and software-based methods of
troubleshooting system hardware. Hardware-based troubleshooting relies on status LED
indicators and error messages either displayed on a monitor or LCD panel. Softwarebased troubleshooting is achieved by way of the server manager. Information about
hardware failures is viewed from various sources:
!
Status LEDs on each hardware component
!
Alarm messages on the system monitor and LCD panel
!
Windows 2000 Event Log
!
System inventory from the Server Manager
The failed system component related to an error condition is identified as a Customer
Replaceable Unit (CRU) of which most are hot-pluggable and redundant.
See Chapter 1, "Customer Replaceable Units (CRUs).
! WARNING
The DC push-button on/off switch on the front panel does not turn off
the system AC power. Also, +5vdc is present on some of the system
boards whenever the AC power cord is connected between the
system and an AC outlet. Before doing the procedures in this
manual, make sure that your system is powered off and unplug the
AC power cords from the back of the chassis. Failure to disconnect
power before opening your system can result in personal injury and
equipment damage
Static Precautions
An electrostatic discharge (ESD) can damage disk drives, option boards, and other
components. You can provide some ESD protection by wearing an antistatic wrist strap
attached to chassis ground when handling system components.
Electronic devices can be easily damaged by static electricity. To prevent damage, keep
them in their protective packaging when they are not installed in your system.
5-2 Problem Solving
Troubleshooting Checklists
The following subsections provide troubleshooting checklists for problems that occur at
initial system startup, when you run new application software, and after the system
hardware and software have been running correctly.
Initial System Startup
Incorrect installation or configuration usually causes problems that occur at initial
system startup. Hardware failure is a less frequent cause. If you have problems during
initial system startup, review the following checklist.
Checklist
!
Are the system power cords properly connected to the system and plugged into a
NEMA 5-15R outlet (100-120 VAC), a NEMA 6-15R outlet (200-240 VAC), or an
UPS that meets the power specifications of the system?
!
Is AC power available at the wall outlet?
!
Did you press the power on/off push-button switch on the front panel to turn the
system on (power on LED should be lit)?
!
Are all cables correctly connected and secured?
!
Are all jumpers and switch settings on option boards and peripheral devices correct?
To check these settings, refer to the manufacturer’s documentation that comes with
them. If applicable, ensure that there are no conflicts; for example, two option boards
sharing the same interrupt.
!
Are all switch and jumper settings on internal boards and drives correct?
!
Are the CPU modules and I/O modules fully seated in their bays? Refer to
subsection Upgrading Your System in chapter 4 for installation instructions?
!
Are all peripheral devices installed correctly? Refer to subsection Upgrading Your
System in chapter 4 for installation instructions?
!
Are all option boards and disk drives installed correctly? Refer to the Options
Boards and Hard Disk Drives subsections of Upgrading Your System chapter 4.
!
Is the system hard disk drive properly formatted or configured?
!
Is the operating system properly loaded? Refer to the operating system
documentation.
!
Are all drivers properly installed? For information about installing drivers, refer to
your Network Operating System Configuration Guide.
!
Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? For
information about running these utilities, refer to the Configuring Your System
chapter 3.
Problem Solving 5-3
If the above items are all correct, but the problem reoccurs, refer to Diagnostic
Procedures in this chapter.
Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following checklist.
Checklist
!
Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
!
Is the software an authorized copy? If not, obtain an authorized copy of the software.
Unauthorized copies often do not work.
!
If you are running the software from a diskette, is it a good copy?
!
If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
!
If you are running the software from a CD-ROM disk is the disk scratched or dirty?
!
Are the correct device drivers installed?
!
Is the software correctly configured for the system?
!
Are you using the software correctly?
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problems persist with the software, contact the software vendor's customer service
representative.
5-4 Problem Solving
After System Has Been Running Correctly
Problems that occur after the system hardware and software have been running
correctly often indicate equipment failure. However, many situations that are easy to
correct can also cause such problems. If you have problems after the system has been
running correctly, check the following checklist.
Checklist
!
If you are running the software from a diskette or CD-ROM, try a new copy of the
software or try a different floppy disk or CD-ROM disk to see if the problem occurs
on all the disks.
!
If you are running the software from a hard disk drive, try running it from a floppy
diskette. If the software runs correctly, there may be a problem with the copy on the
hard disk. Reinstall the software on the hard disk drive and try running it again.
Make sure all the necessary files are installed.
!
If the problem recurs, you may need to reformat the hard disk drive. The hard disk
drive, the drive controller, or the system device backplane board set may be
defective.
!
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.
!
If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note: Voltage spikes can corrupt or destroy data files on the
drive. If you are experiencing voltage spikes on the power line, install
a surge suppresser between the power outlet and the system power
cord.
If the problem recurs after you have checked and corrected all of the above items, refer
to Diagnostic Procedures in this chapter.
Problem Solving 5-5
Diagnostic Procedures
This section provides a more detailed approach to diagnosing and identifying problems
and then locating their sources.
Error Checking
Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and
checks all boards, processors, keyboard, and mouse.
If POST finds an error, it displays an error message. Refer to the Error Message section
in this chapter for an explanation of each error message.
Troubleshooting Guide
Use the following troubleshooting procedures to help you identify a problem. These
general procedures lead you through the following:
!
Preparing the system for diagnosing problems
!
Monitoring POST while it is running
!
Verifying proper operation of key system LEDs
!
Confirming loading of the operating system.
Preparing the System for Diagnosing Problems
To prepare the system for diagnosing problems, perform the following:
Note: Before disconnecting any peripheral cables from the
system, turn off the system and any external peripheral devices.
Failure to do so can cause permanent damage to the system and/or
the peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect all devices from
the system except the keyboard and video monitor.
2. Make sure the system power cords are plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the
system. Turn on the video monitor. Set its brightness and contrast controls to at least
two-thirds of their maximum ranges (refer to the documentation supplied with your
video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is
no diskette in drive A. Otherwise, place a diskette containing the operating system
files in drive A.
5. Turn on the system. If the power indicator LED does not light, refer to Power Light
Does Not Light found later in this chapter.
5-6 Problem Solving
Monitoring POST
Each time you turn on the system, the Power-On Self-Test (POST) runs automatically
and checks the CPU modules, PCI modules, keyboard, mouse, and most installed
peripheral devices.
During the memory test, POST displays the amount of memory that it is able to access
and test. Depending on the amount of memory, it may take several minutes to complete
the memory test. When the memory test completes, the following is displayed:
Press <F2> to enter SETUP
Press <F2> to enter BIOS SETUP. When the utility appears, follow the instructions on
your monitor to configure BIOS. See chapter 3, "Configuring Your System." If you do
not press <F2>, the above message remains for a few seconds, the boot process
continues, and the system beeps once. Then this message appears:
Operating System not found
If you do not press <F2>, the boot process continues and this message appears:
™
Press <Alt Q> to enter Fast!Util Utility!
Press <Alt Q> if you want to configure SCSI devices in your system. When the utility
appears, follow the instructions on your monitor to configure the SCSI host adapter
settings and run the SCSI disk utilities. See chapter3, Configuring Your System. If you
choose not to run Fast!Util ™ Utility, the boot process continues.
After POST completes, the system beeps once.
If POST finds an error, it displays an error message and, in case there is a problem with
the display, it emits a series of long and short beeps. Write down any beep code
emitted. This information is useful to your service representative.
Refer to the “Error Messages” section in this chapter for a list of items to check for each
error code and for an explanation of the error beep codes.
The POST Tests table at the end of this chapter lists keys active during POST and
provides a description of errors that may occur.
The BIOS indicates errors by writing an error code to the standard logging area in the
Extended BIOS Data Area, and by displaying a message on the screen, which is
sometimes preceded by the POST Error Code. The error code will also be logged to the
Event Logging area.
Report any error code to your service representative.
Problem Solving 5-7
POST Keys and Errors
Action/Message
Description
If POST Beeps Before
Video Appears
Initialization failed before video initialized. Most beep code
errors are fatal; initialization cannot continue. Refer to the
section “Error Messages” in this chapter.
If Monitor Displays Error
Note error; press F1 to continue boot or F2 to enter Setup.
Refer to the section “Error Messages” in this chapter.
To Enter Setup
Setup changes specific options, then writes to CMOS,
NVRAM. Press F2 during initialization to run Setup. If you do
not press F2, the boot process continues.
Enter BOOT Diskette
If prompted, insert the boot diskette.
Verifying Proper Operation of Key System Indicators
As POST determines the system configuration, it tests for the presence of each mass
storage device installed in the system. As each device is checked, its activity indicator
should turn on briefly. Check for the following:
!
Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette
Drive Activity Indicator Does Not Light” in this chapter.
!
If there is a hard disk drive or SCSI devices installed in the system, does the hard
disk drive activity indicator turn on briefly? If not, refer to Hard Disk Drive Activity
Indicator Does Not Light in this chapter.
Confirming Loading of the Operating System
Once the system boots up, the operating system prompt appears on the screen. The
prompt varies according to the operating system. If the operating system prompt does
not appear, refer to Problems with Application Software found later in this chapter.
5-8 Problem Solving
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!
Power LED does not light
!
No beep or incorrect beep pattern
!
No characters appear on screen
!
Characters on the screen appear distorted or incorrect
!
System cooling fan does not rotate
!
Diskette drive activity LED does not light
!
Hard disk drive activity LED does not light
!
CD-ROM drive activity LED does not light
!
Problems with application software
!
The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
!
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
!
Are all the power supplies plugged in? Is the power turned on to the AC outlet? Is
there a blown fuse or breaker?
!
Is the system connected to a 110 or 208 VAC source?
!
Is the system operating normally? If so, the power LED is probably defective.
!
Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
Incorrect or No Beep Code
Check the following:
!
Is the speaker operating?
If the system operates normally, but there was no beep, the speaker may be defective. If
the speaker is enabled, but the speaker does not function, contact your service
representative or authorized dealer for assistance..
Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.
Problem Solving 5-9
No Characters Appear on Screen
Check the following:
!
Is the keyboard working? Check to see if the Num Lock light is functioning.
!
Is the video display monitor plugged in and turned on? Many modern video monitors
shut down when inactive and may require a moment to warm up when activated.
!
Are the brightness and contrast controls on the video monitor properly adjusted?
!
Are the video monitor switch settings correct?
!
Is the video monitor signal cable properly installed?
!
Is the video controller installed?
If you are using an add-in video controller board, do the following:
1. Verify that the video controller board is fully seated in its connector in the I/O
module (and verify that the video monitor is plugged in to the ACTIVE video
controller).
2. Reboot the system for changes to take effect.
3. If there are still no characters on the screen after rebooting the system and POST
emits a beep code, write down the beep code you hear. This information is useful
for your service representative. See “Post Error Codes and Messages” later in this
chapter.
4. POST emits one long beep and two short beeps pattern to indicate a possible
problem with the video display controller. If you do not receive a beep code and
characters do not appear, the video display monitor or video controller may have
failed. You can verify this by trying the monitor on another system or trying a
different monitor on this system. Contact your service representative or authorized
dealer for assistance.
Characters are Distorted or Incorrect
Check the following:
!
Are the brightness and contrast controls properly adjusted on the video display?
Refer to the documentation supplied with your video display.
!
Are the video monitor's signal and power cables properly installed?
!
If the problem persists, the video monitor may be faulty or it may be the incorrect
type. Contact your service representative for assistance.
5-10 Problem Solving
System Cooling Fans Do Not Rotate
If the system cooling fans are not operating properly, system components could be
damaged.
Note: In addition to the cooling fans that are an integral part of
each power supply, the server has cooling fans. There are no
serviceable components inside the power supply. If the power supply
is opened, the manufacturer's warranty is voided.
The CPU module has both a rear cooling fan and a front cooling fan. The front cooling
fan is mounted at an upward angle in order to cool the hard disk drives. The I/O module
only has a rear cooling fan.
Check the following:
!
Is AC power available at the wall outlet?
!
Are the system power cords properly connected to the power supplies and the AC
wall outlets?
!
Did you press the power on/off push-button switch?
!
Is the power-on light lit?
!
Have any of the fan motors stopped (use the server management subsystem to check
the fan status)?
!
Are the cooling fans power connectors seated properly?
!
Is the front panel power on indicator lit?
If the switches and connections are correct and the power outlet is functioning properly,
contact your service representative for assistance.
Diskette Drive Activity LED Does Not Light
Check the following:
! Are the diskette drive's power and signal cables properly installed?
!
Are all relevant switches and jumpers on the diskette drive set correctly?
!
Is the diskette drive properly configured?
Is the diskette drive activity light always on? If so, the signal cable may be plugged
in incorrectly.
Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For
information about running BIOS Setup, refer to the Configuring Your System chapter.
If the problem persists, there may be a problem with the diskette drive, device
backplane boards, or drive signal cable. Contact your service representative for
assistance.
!
Problem Solving 5-11
CD-ROM Drive Activity Light Does Not Light
Check the following:
!
Is the power and signal cable to the CD-ROM drive properly installed?
!
Are all relevant switches and jumpers on the drive set correctly?
!
Is the drive properly configured?
!
Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, perform the following:
!
Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
!
Verify a different copy of the software to see if the problem is with the copy that you
are using.
!
Make sure all cables are installed correctly.
!
Verify that the PCI board jumpers are set correctly. Refer to the Configuring Your
System chapter for jumper settings.
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.
Bootable CD-ROM Is Not Detected
Check the following:
!
Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your
BIOS Setup (F2) configuration.
5-12 Problem Solving
Problems with the Network
Diagnostics pass, but the connection fails:
!
Make sure the network cable is securely attached.
The controller stopped working when an add-in adapter was installed:
!
Make sure the cable is connected to the port from the onboard network controller.
!
Make sure the other adapter supports shared interrupts. Also, make sure your
operating system supports shared interrupts.
!
Try reseating the add-in adapter.
The add-in adapter stopped working without apparent cause.
!
Try reseating the adapter first; then try a different slot if necessary.
!
The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
!
Run the diagnostics.
PCI Installation Tips
Certain drivers may require interrupts that are not shared with other PCI drivers. The
BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices. For
certain drivers, it may be necessary to alter settings so that interrupts are not shared.
Problem Solving 5-13
Error Messages and Beep Codes
This section describes the LCD error messages, POST error codes and messages, and
the POST error beep codes.
LCD Error Messages
If the server system detects an error while operating (power on) or while the power is
off, it displays an error message on the LCD panel, see Figure 5-1. The LCD panel
provides 16 digits of alphanumeric characters that make up error messages for easy
viewing. Table 5-1 lists the LCD Error Messages. Included in the error messages are
actions for you to remove and replace certain Customer Replaceable Units (CRUs).
These actions are numbered to indicate the order in which to perform them. The CRUs
associated with the LCD error codes are shown in subsection LCD Error Code
Hardware References later in this chapter.
CPU Missing
Figure 5-1. Liquid Crystal Display Panel
Table 5-1. LCD Error Messages
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
AC lost Alm 01
Amber Blink
Power unit #1
Alarm indicating that AC input has
not been detected
AC lost Alm 02
Amber Blink
Power unit #2
Alarm indicating that AC input has
not been detected
Check the AC cable. If the
same error message is still
displayed, contact your
service representative.
AmbientTempAlm00
Amber Blink
Front panel
Temperature alarm (lower limit)
AmbientTempAlm02
Amber Lit
Front panel
Fatal temperature alarm (lower limit)
AmbientTempAlm07
Amber Blink
Front panel
Temperature alarm (upper limit)
AmbientTempAlm09
Amber Lit
Front panel
Fatal temperature alarm (upper limit)
A
5-14 Problem Solving
Contact your service
representative.
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
BMC Unsync
-
PCI module #1
BMC1 broken
Green Blink
PCI module #1
The BMC cannot be synchronized. Contact your service
representative.
BMC failure
BMC2 broken
Green Blink
PCI module #2
BMC failure
CPU IERR 11
CPU IERR 12
CPU IERR 21
CPU IERR 22
CPU T-Trip 11
Green
Green
Green
Green
Green
Blink
Blink
Blink
Blink
Blink
CPU module #1
CPU module #1
CPU module #2
CPU module #2
CPU module #1
CPU T-Trip 12
Green Blink
CPU module #1
CPU T-Trip 21
Green Blink
CPU module #2
CPU T-Trip 22
Green Blink
CPU module #2
CPU1 +12v Alm 00
Amber Blink
CPU module #1
CPU1 +12v Alm 02
Amber Lit
CPU module #1
CPU1 +12v Alm 07
Amber Blink
CPU module #1
CPU1 +12v Alm 09
Amber Lit
CPU module #1
CPU1 +2.5vAlm 00
Amber Blink
CPU module #1
CPU1 +2.5vAlm 02
Amber Lit
CPU module #1
CPU1 +2.5vAlm 07
Amber Blink
CPU module #1
CPU1 +2.5vAlm 09
Amber Lit
CPU module #1
CPU1 +3.3vAlm 00
Amber Blink
CPU module #1
CPU1 +3.3vAlm 02
Amber Lit
CPU module #1
CPU#1 internal error
CPU#2 internal error
CPU#1 internal error
CPU#2 internal error
CPU#1 thermal change error
(upper limit)
CPU#2 thermal change error
(upper limit)
CPU#1 thermal change error
(upper limit)
CPU#2 thermal change error
(upper limit)
12-V power voltage alarm (lower
limit)
Fatal 12-V power voltage alarm
(lower limit)
12-V power voltage alarm (upper
limit)
Fatal 12-V power voltage alarm
(upper limit)
2.5-V power voltage alarm (lower
limit)
Fatal 2.5-V power voltage alarm
(lower limit)
2.5-V power voltage alarm (upper
limit)
Fatal 2.5-V power voltage alarm
(upper limit)
3.3-V power voltage alarm (lower
limit)
Fatal 3.3-V power voltage alarm
(lower limit)
CPU1 +3.3vAlm 07
Amber Blink
CPU module #1
3.3-V power voltage alarm (upper
limit)
CPU1 +3.3vAlm 09
Amber Lit
CPU module #1
Fatal 3.3-V power voltage alarm
(upper limit)
CPU1 +5.0vAlm 00
Amber Blink
CPU module #1
5-V power voltage alarm (lower limit)
CPU1 +5.0vAlm 02
Amber Lit
CPU module #1
Fatal 5-V power voltage alarm (lower
limit)
CPU1 +5.0vAlm 07
Amber Blink
CPU module #1
5-V power voltage alarm (upper
limit)
CPU1 +5.0vAlm 09
Amber Lit
CPU module #1
Fatal 5-V power voltage alarm
(upper limit)
B
-
C
Contact your service
representative.
Contact your service
representative.
Problem Solving 5-15
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
CPU1 +5.0vsAlm00
Amber Blink
CPU module #1
CPU1 +5.0vsAlm02
Amber Lit
CPU module #1
5-V power voltage alarm (lower limit) Contact your service
representative.
Fatal 5-V power voltage alarm (lower
limit)
CPU1 +5.0vsAlm07
Amber Blink
CPU module #1
5-V power voltage alarm (upper
limit)
CPU1 +5.0vsAlm09
Amber Lit
CPU module #1
Fatal 5-V power voltage alarm
(upper limit)
CPU1 Broken
Green
Blink
CPU module #1
CPU module failure
CPU1 FAN Alm 01
Amber Blink
CPU module #1
Cooling fan 1 alarm
CPU1 FAN Alm 02
Amber Blink
CPU module #1
Cooling fan 2 alarm
CPU FANvltAlm00
Amber Blink
CPU module #1
Voltage alarm (lower limit) of the
CPU module cooling fan
CPU FANvltAlm02
Amber Lit
CPU module #1
Fatal voltage alarm (lower limit) of
the CPU module cooling fan
CPU FANvltAlm07
Amber Blink
CPU module #1
Voltage alarm (upper limit) of the
CPU module cooling fan
CPU FANvltAlm09
Amber Lit
CPU module #1
Fatal voltage alarm (upper limit) of
the CPU module cooling fan
CPU1 Missing
Green
Blink
CPU module #1
CPU not found
CPU1 offline
Green
Blink
CPU module #1
The CPU module has been logically Activate the ft server utility, or
disconnected.
remove the module and then
mount it again. If the same
error message is still
displayed, contact your
service representative.
CPU1 removed
Green
Blink
CPU module #1
The CPU module has come off.
CPU1 Temp Alm 00
Amber Blink
CPU module #1
Temperature alarm (lower limit)
CPU1 Temp Alm 02
Amber Lit
CPU module #1
CPU1 Temp Alm 07
Amber Blink
CPU module #1
CPU1 Temp Alm 09
Amber Lit
CPU module #1
CPU11 TempAlm 00
Amber Blink
CPU module #1
CPU#1 temperature alarm (lower
limit)
CPU11 TempAlm 02
Amber Lit
CPU module #1
Fatal CPU#1 temperature alarm
(lower limit)
CPU11 TempAlm 07
Amber Blink
CPU module #1
CPU#1 temperature alarm (upper
limit)
5-16 Problem Solving
Action
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Contact your service
representative.
Check the module for a
removed screw, or remove the
module and then mount it
again. If the same error
message is still displayed,
contact your service
representative.
Check if the internal fan is
clean and if the internal fan
Fatal temperature alarm (lower limit) cable is connected firmly. If
the same error message is
Temperature alarm (upper limit)
still displayed, contact your
service representative.
Fatal temperature alarm (upper limit)
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
CPU11 TempAlm 09
Amber Lit
CPU module #1
Fatal CPU#1 temperature alarm
(upper limit)
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
CPU11 VoltAlm 00
Amber Blink
CPU module #1
CPU#1 operating voltage alarm
(lower limit) (VCCP)
Contact your service
representative.
CPU11 VoltAlm 02
Amber Lit
CPU module #1
Fatal CPU#1 operating voltage
alarm (lower limit) (VCCP)
CPU11 VoltAlm 07
Amber Blink
CPU module #1
CPU#1 operating voltage alarm
(upper limit) (VCCP)
CPU11 VoltAlm 09
Amber Lit
CPU module #1
Fatal CPU#1 operating voltage
alarm (upper limit) (VCCP)
CPU12 TempAlm 00
Amber Blink
CPU module #1
CPU#2 operating voltage alarm
(lower limit)
CPU12 TempAlm 02
Amber Lit
CPU module #1
Fatal CPU#2 temperature alarm
(lower limit)
CPU12 TempAlm 07
Amber Blink
CPU module #1
CPU#2 temperature alarm (upper
limit)
CPU12 TempAlm 09
Amber Lit
CPU module #1
Fatal CPU#2 temperature alarm
(upper limit)
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
CPU12 VoltAlm 00
Amber Blink
CPU module #1
CPU#2 operating voltage alarm
(lower limit) (VCCP)
Contact your service
representative.
CPU12 VoltAlm 02
Amber Lit
CPU module #1
Fatal CPU#2 operating voltage
alarm (lower limit) (VCCP)
CPU12 VoltAlm 07
Amber Blink
CPU module #1
CPU#2 operating voltage alarm
(upper limit) (VCCP)
CPU12 VoltAlm 09
Amber Lit
CPU module #1
Fatal CPU#2 operating voltage
alarm (upper limit) (VCCP)
CPU1 FANvltAlm02
Amber Lit
CPU module #1
Fatal voltage alarm (lower limit) of
the CPU module cooling fan
CPU1 FANvltAlm07
Amber Blink
CPU module #1
Voltage alarm (upper limit) of the
CPU module cooling fan
CPU1 FANvltAlm09
Amber Lit
CPU module #1
Fatal voltage alarm (upper limit) of
the CPU module cooling fan
CPU1 Missing
Green
Blink
CPU module #1
CPU not found
CPU1 offline
Green
Blink
CPU module #1
The CPU module has been logically
disconnected.
CPU1 removed
Green
Blink
CPU module #1
The CPU module has come off.
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Contact your service
representative.
Problem Solving 5-17
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
CPU2 Temp Alm 00
Amber Blink
CPU module #2
CPU2 Temp Alm 02
Amber Lit
CPU module #2
CPU2 Temp Alm 07
Amber Blink
CPU module #2
CPU2 Temp Alm 09
Amber Lit
CPU module #2
Check if the internal fan is
clean and if the internal fan
Fatal temperature alarm (lower limit) cable is connected firmly. If
the same error message is
Temperature alarm (upper limit)
still displayed, contact your
service representative.
Fatal temperature alarm (upper limit)
CPU2 +12v Alm 00
Amber Blink
CPU module #2
CPU2 +12v Alm 02
Amber Lit
CPU module #2
CPU2 +12v Alm 07
Amber Blink
CPU module #2
CPU2 +12v Alm 09
Amber Lit
CPU module #2
CPU2 +2.5vAlm 00
Amber Blink
CPU2 +2.5vAlm 02
Temperature alarm (lower limit)
12-V power voltage alarm (lower
limit)
Fatal 12-V power voltage alarm
(lower limit)
12-V power voltage alarm (upper
limit)
Fatal 12-V power voltage alarm
(upper limit)
Contact your service
representative.
CPU module #2
2.5-V power voltage alarm (lower
limit)
Contact your service
representative.
Amber Lit
CPU module #2
Fatal 2.5-V power voltage alarm
(lower limit)
CPU2 +2.5vAlm 07
Amber Blink
CPU module #2
2.5-V power voltage alarm (upper
limit)
CPU2 +2.5vAlm 09
Amber Lit
CPU module #2
Fatal 2.5-V power voltage alarm
(upper limit)
CPU2 +3.3vAlm 00
Amber Blink
CPU module #2
3.3-V power voltage alarm (lower
limit)
CPU2 +3.3vAlm 02
Amber Lit
CPU module #2
Fatal 3.3-V power voltage alarm
(lower limit)
CPU2 +3.3vAlm 07
Amber Blink
CPU module #2
3.3-V power voltage alarm (upper
limit)
CPU2 +3.3vAlm 09
Amber Lit
CPU module #2
Fatal 3.3-V power voltage alarm
(upper limit)
CPU2 +5.0vAlm 00
Amber Blink
CPU module #2
5-V power voltage alarm (lower limit)
CPU2 +5.0vAlm 02
Amber Lit
CPU module #2
CPU2 +5.0vAlm 07
Amber Blink
CPU module #2
CPU2 +5.0vAlm 09
Amber Lit
CPU module #2
CPU2 +5.0vsAlm00
CPU2 +5.0vsAlm02
Amber Blink
Amber Lit
CPU module #2
CPU module #2
CPU2 +5.0vsAlm07
Amber Blink
CPU module #2
CPU2 +5.0vsAlm09
Amber Lit
CPU module #2
CPU2 broken
CPU2 FAN Alm 01
Green Blink
Amber Blink
CPU module #2
CPU module #2
CPU2 FAN Alm 02
Amber Blink
CPU module #2
Fatal 5-V power voltage alarm (lower
limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
5-V power voltage alarm (lower limit)
Fatal 5-V power voltage alarm (lower
limit)
5-V power voltage alarm (upper
limit)
Fatal 5-V power voltage alarm
(upper limit)
CPU module failure
Check if the internal fan is
Cooling fan 1 alarm
clean and if the internal fan
Cooling fan 2 alarm
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
5-18 Problem Solving
Table 5-2. LCD Error Messages (continued)
Status Lamp
Error Message
Color
Suspected
Module
Description
CPU2 FANvltAlm00
Amber Blink
CPU module #2
Voltage alarm (lower limit) of the CPU Contact your service
module cooling fan
representative.
CPU2 FANvltAlm02
Amber Lit
CPU module #2
Fatal voltage alarm (lower limit) of the
CPU module cooling fan
CPU2 FANvltAlm07
Amber Blink
CPU module #2
Voltage alarm (upper limit) of the CPU
module cooling fan
CPU2 FANvltAlm09
Amber Lit
CPU module #2
Fatal voltage alarm (upper limit) of the
CPU module cooling fan
CPU2 Missing
Green
Blink
CPU module #2
CPU not found
CPU2 offline
Green
Blink
CPU module #2
The CPU module has been logically
disconnected.
Activate the ft server utility,
or remove the module and
then mount it again. If the
same error message is still
displayed, contact your
service representative.
CPU2 removed
Green
Blink
CPU module #2
The CPU module has come off.
Check the module for a
removed screw, or remove
the module and then mount it
again. If the same error
message is still displayed,
contact your service
representative.
CPU2 Temp Alm 00
Amber Blink
CPU module #2
Temperature alarm (lower limit)
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
CPU21 VoltAlm 00
Amber Blink
CPU module #2
CPU#1 operating voltage alarm
(lower limit) (VCCP)
Contact your service
representative.
CPU21 VoltAlm 02
Amber Lit
CPU module #2
Fatal CPU#1 operating voltage alarm
(lower limit) (VCCP)
CPU21 VoltAlm 07
Amber Blink
CPU module #2
CPU#1 operating voltage alarm
(upper limit) (VCCP)
CPU21 VoltAlm 09
Amber Lit
CPU module #2
Fatal CPU#1 operating voltage alarm
(upper limit) (VCCP)
CPU21 TempAlm 00
Amber Blink
CPU module #2
CPU#1 temperature alarm (lower
limit)
CPU21 TempAlm 02
Amber Lit
CPU module #2
Fatal CPU#1 temperature alarm
(lower limit)
CPU21 TempAlm 07
Amber Blink
CPU module #2
CPU#1 temperature alarm (upper
limit)
CPU21 TempAlm 09
Amber Lit
CPU module #2
Fatal CPU#1 temperature alarm
(upper limit)
State
Action
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Problem Solving 5-19
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
CPU22 TempAlm 00
Amber Blink
CPU module #2 CPU#2 temperature alarm (lower
limit)
CPU22 TempAlm 02
Amber Lit
CPU module #2 Fatal CPU#2 temperature alarm
(lower limit)
CPU22 TempAlm 07
Amber Blink
CPU module #2 CPU#2 temperature alarm (upper
limit)
CPU22 TempAlm 09
Amber Lit
CPU module #2 Fatal CPU#2 temperature alarm
(upper limit)
CPU22 VoltAlm 00
Amber Blink
CPU module #2 CPU#2 operating voltage alarm
(lower limit) (VCCP)
CPU22 VoltAlm 02
Amber Lit
CPU module #2 Fatal CPU#2 operating voltage alarm
(lower limit) (VCCP)
CPU22 VoltAlm 07
Amber Blink
CPU module #2 CPU#2 operating voltage alarm
(upper limit) (VCCP)
CPU22 VoltAlm 09
Amber Lit
CPU module #2 Fatal CPU#2 operating voltage alarm
(upper limit) (VCCP)
Off
-
DUMP switch request
Contact your service
representative.
Off
-
During POST execution or OS start
processing
The server is operating
normally.
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Contact your service
representative.
D
DUMP Request!
F
FRB Processing
M
The DIMM needs to be
replaced. Contact your
service representative.
Memory U-Err 11
Green
Blink
CPU module #1 DIMM#1 2-bit error
Memory U-Err 12
Green
Blink
CPU module #1 DIMM#2 2-bit error
Memory U-Err 13
Green
Blink
CPU module #1 DIMM#3 2-bit error
Memory U-Err 14
Green
Blink
CPU module #1 DIMM#4 2-bit error
Memory U-Err 21
Green
Blink
CPU module #2 DIMM#1 2-bit error
Memory U-Err 22
Green
Blink
CPU module #2 DIMM#2 2-bit error
Memory U-Err 23
Green
Blink
CPU module #2 DIMM#3 2-bit error
Memory U-Err 24
Green
Blink
CPU module #2 DIMM#4 2-bit error
O
OS shutdown Alm
Off
-
Shutdown due to a timeout error of
the Watch dog timer (fatal error)
P
PCI1 +12v Alm 00
Amber Blink
PCI module #1
PCI1 +12v Alm 02
Amber Lit
PCI module #1
12-V power voltage alarm (lower limit) Contact your service
representative.
Fatal 12-V power voltage alarm (lower
limit)
PCI1 +12v Alm 07
Amber Blink
PCI module #1
12-V power voltage alarm (upper
limit)
PCI1 +12v Alm 09
Amber Lit
PCI module #1
Fatal 12-V power voltage alarm
(upper limit)
5-20 Problem Solving
Contact your service
representative.
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
PCI1 +3.3vAlm 00
Amber Blink
PCI module #1
3.3-V power voltage alarm (lower
limit)
Contact your service
representative.
PCI1 +3.3vAlm 02
Amber Lit
PCI module #1
Fatal 3.3-V power voltage alarm
(lower limit)
PCI1 +3.3vAlm 07
Amber Blink
PCI module #1
3.3-V power voltage alarm (upper
limit)
PCI1 +3.3vAlm 09
Amber Lit
PCI module #1
Fatal 3.3-V power voltage alarm
(upper limit)
PCI1 +3.3vsAlm00
Amber Blink
PCI module #1
3.3-V power voltage alarm (lower
limit)
PCI1 +3.3vsAlm02
Amber Lit
PCI module #1
Fatal 3.3-V power voltage alarm
(lower limit)
PCI1 +3.3vsAlm07
Amber Blink
PCI module #1
3.3-V power voltage alarm (upper
limit)
PCI1 +3.3vsAlm09
Amber Lit
PCI module #1
Fatal 3.3-V power voltage alarm
(upper limit)
PCI1 +5vAlm 00
Amber Blink
PCI module #1
5-V power voltage alarm (lower limit)
PCI1 +5vAlm 02
Amber Lit
PCI module #1
Fatal 5-V power voltage alarm (lower
limit)
PCI1 +5vAlm 07
Amber Blink
PCI module #1
5-V power voltage alarm (upper limit)
PCI1 +5vAlm 09
Amber Lit
PCI module #1
Fatal 5-V power voltage alarm (upper
limit)
PCI1 Bus PERR 01
Green
Blink
PCI module #1
PCI bus parity error
PCI1 Bus SERR 01
Green
Blink
PCI module #1
PCI but 1-bit error
Contact your service
representative.
PCI1 FAN Alm 01
Amber Blink
PCI module #1
Cooling fan alarm
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
PCI1 offline
Green
Blink
PCI module #1
The PCI module has been logically
disconnected.
Activate the ft server utility,
or remove the module and
then mount it again. If the
same error message is still
displayed, contact your
service representative.
PCI1 removed
Green
Blink
PCI module #1
The PCI module has come off.
Check the module for a
removed screw, or remove
the module and then mount it
again. If the same error
message is still displayed,
contact your service
representative.
Problem Solving 5-21
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
PCI1 Temp Alm 00
Amber Blink
PCI module #1
Temperature alarm (lower limit)
PCI1 Temp Alm 02
Amber Lit
PCI module #1
Fatal temperature alarm (lower limit)
PCI1 Temp Alm 07
Amber Blink
PCI module #1
Temperature alarm (upper limit)
PCI1 Temp Alm 09
Amber Lit
PCI module #1
Fatal temperature alarm (upper limit)
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
PCI2 +12v Alm 00
Amber Blink
PCI module #2
PCI2 +12v Alm 02
Amber Lit
PCI module #2
12-V power voltage alarm (lower limit) Contact your service
representative.
Fatal 12-V power voltage alarm (lower
limit)
PCI2 +12v Alm 07
Amber Blink
PCI module #2
12-V power voltage alarm (upper
limit)
PCI2 +12v Alm 09
Amber Lit
PCI module #2
Fatal 12-V power voltage alarm
(upper limit)
PCI2 +3.3vAlm 00
Amber Blink
PCI module #2
3.3-V power voltage alarm (lower
limit)
PCI2 +3.3vAlm 02
Amber Lit
PCI module #2
Fatal 3.3-V power voltage alarm
(lower limit)
PCI2 +3.3vAlm 07
Amber Blink
PCI module #2
3.3-V power voltage alarm (upper
limit)
PCI2 +3.3vAlm 09
Amber Lit
PCI module #2
Fatal 3.3-V power voltage alarm
(upper limit)
PCI2 +3.3vsAlm00
Amber Blink
PCI module #2
3.3-V power voltage alarm (lower
limit)
PCI2 +3.3vsAlm02
Amber Lit
PCI module #2
Fatal 3.3-V power voltage alarm
(lower limit)
PCI2 +3.3vsAlm07
Amber Blink
PCI module #2
3.3-V power voltage alarm (upper
limit)
PCI2 +3.3vsAlm09
Amber Lit
PCI module #2
Fatal 3.3-V power voltage alarm
(upper limit)
PCI2 +5.0vAlm 00
Amber Blink
PCI module #2
5-V power voltage alarm (lower limit)
PCI2 +5.0vAlm 02
Amber Lit
PCI module #2
Fatal 5-V power voltage alarm (lower
limit)
PCI2 +5.0vAlm 07
Amber Blink
PCI module #2
5-V power voltage alarm (upper limit)
PCI2 +5.0vAlm 09
Amber Lit
PCI module #2
Fatal 5-V power voltage alarm (upper
limit)
PCI2 Temp Alm 00
Amber Blink
PCI module #2
Temperature alarm (lower limit)
PCI2 Temp Alm 02
Amber Lit
PCI module #2
Fatal temperature alarm (lower limit)
PCI2 Temp Alm 07
Amber Blink
PCI module #2
Temperature alarm (upper limit)
PCI2 Temp Alm 09
Amber Lit
PCI module #2
Fatal temperature alarm (upper limit)
Power Major Alm
Amber Lit
Power unit #1/2
Fatal power (major) alarm
Contact your service
representative.
Power On Cnt Alm
Amber Lit
Power unit #1/2
Fatal power control system failure
Check the AC cable. If the
same error message is still
displayed, contact your
service representative.
5-22 Problem Solving
Check if the internal fan is
clean and if the internal fan
cable is connected firmly. If
the same error message is
still displayed, contact your
service representative.
Table 5-1. LCD Error Messages (continued)
Status Lamp
Error Message
Color State
Suspected
Module
Description
Action
Power Unit Alm01
Amber Blink
Power unit #1
Power supply unit failure
Power Unit Alm02
Amber Blink
Power unit #2
Power supply unit failure
Contact your service
representative.
PredictiveAlm 01
Amber Blink
Power unit #1
Power supply unit alarm
PredictiveAlm 02
Amber Blink
Power unit #2
Power supply unit alarm
SSR Processing
Off
-
Reboot processing for recovery
Stand-by
Off
-
DC OFF
Off
-
Timeout error of the watch dog timer Contact your service
(fatal error)
representative.
S
DUMP is being collected.
W
WDT timeout
Problem Solving 5-23
POST Error Codes and Messages
Whenever a recoverable error occurs during POST, BIOS displays a message on the
video display screen and codes (hexadecimal values) in the LCD display to indicate
both status and error conditions and causes the speaker to beep as the message appears.
BIOS also issues a beep code (one long tone followed by two short tones) during POST
if the video configuration fails or if an external ROM module does not a checksum of
zero. The BIOS indicates errors by writing an error code to the standard logging area in
the Extended BIOS Data Area, and by displaying a message on the screen, which is
sometimes preceded by the POST Error Code. The error code is also logged to the
Event Logging area.
Recommended actions are specified for each error condition and some will prompt you
to remove and replace CRUs. Refer to Chapter 4 "Customer Replaceable Units (CRUs)"
and "System Components and Module Set" for the CRUs associated with the error
codes displayed.
Table 5-3 POST Error Codes and Messages is a list of the error codes and messages
written at the start of each POST test. Table 5-4 POST Error Beep Codes is a list of
beep codes issued for each POST test.
Table 5-3. POST Error Codes and Messages
Error Code and Message
Description
Action
0200
• Configuration error in
• Check configuration in
Failure Fixed Disk
0210
Stuck Key
0211
Keyboard Error
0212
Keyboard Controller Failed
0213
Keyboard Locked - Unlock
Key Switch
0220
Monitor type does not match
CMOS - Run SETUP
Setup menu.
• Hard disk is faulty.
• CPU module board is
faulty.
• PCI module board is
faulty.
Setup menu.
• Replace the hard disk.
• Replace the CPU module
board.
• Replace the PCI module
board.
Keyboard connection error. • Disconnect and reconnect
the keyboard.
• Replace the keyboard.
• Replace the PCI module
board.
• Check the keyboard
Keyboard is faulty.
connection.
Keyboard controller is
• Restart the server.
faulty.
• Replace the PCI module
board.
•
Unlock the key switch.
Keyboard is locked.
Illegal monitor type is
specified.
• Select "Get Default Value"
from the Setup menu.
• Clear the CMOS data.
5-24 Problem Solving
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0230
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
System RAM Failed at offset
board.
0231
Shadow RAM Failed at offset
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0232
Extend RAM Failed at
address line
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0233
• Replace DIMM with
0234
Memory type mixing detected DIMMs of the different types
are installed.
Single - bit ECC error
DIMM is faulty.
0235
Multiple - bit ECC error
DIMM is faulty.
• Replace DIMM.
• Replace the CPU module
0250
System Battery is Dead Replace and Run SETUP
No battery is available for
the system.
• Replace the CPU module
0251
System CMOS Checksum
Bad - Default Configuration
Used
NvRAM is faulty.
• Re-configure using the
Password checksum bad Password cleared
NvRAM is faulty.
board.
board.
appropriate one.
• Replace DIMM.
• Replace the CPU module
board.
board.
board.
Setup menu.
• Replace the PCI module
board.
0252
• Re-set the password in the
Setup menu.
• Replace the PCI module
board.
0260
System Timer Error
CPU module board is faulty.
• Replace the CPU module
0270
Real Time Clock Error
Real-time clock error
• Replace the CPU module
0271
Check date and time setting
Real-time clock is set
incorrectly.
• Set the correct date and
board.
board.
time in Setup menu.
• Replace the PCI module
board.
0280
Previous boot incomplete Default configuration used
Diskette drive A error
Configuration error in Setup
menu.
Floppy drive A is faulty.
02B2
Incorrect Drive A type - run
SETUP
Configuration error in Setup
menu.
drive A.
Specify the correct drive type
in Setup menu.
02D0
System cache error - Cache
disabled
• CPU is faulty.
• CPU module board is
• Replace the CPU.
• Replace the CPU module
0B1B
PCI System Error on
Bus/Device/Function
PCI Parity Error on
Bus/Device/Function
02B0
0B1C
faulty.
PCI device is faulty.
PCI device is faulty.
• Check configuration in
Setup menu.
• Replace the floppy disk
board.
• Replace the PCI device
board.
• Re-install the PCI device
board.
• Re-configure the PCI
board.
Problem Solving 5-25
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
0B22
0B24
0B26
0B28
0B29
0B30
0B31
0B32
0B47
Description
CPUs are installed out of order CPU is faulty.
DIMMs are installed out of
DIMM is faulty.
order
Invalid MAC Address detected FRB2 Timeout error
occurred at SetMAC, and
rewriting of MAC address
failed.
Unsupported Processor
The processor (CPU) not
detected on Processor 1
supported by this server is
installed in Processor 1.
Unsupported Processor
The processor (CPU) not
detected on Processor 2
supported by this server is
installed in Processor 2.
• Dust obstructing the fan.
CPU FAN #1 Alarm occurred
• Fan is faulty.
CPU FAN #2 Alarm occurred
• CPU module board is
faulty.
• Dust obstructing the fan.
CPU FAN #3 Alarm occurred
• Fan is faulty.
• PCI module board is faulty.
Missing date and time
synchronization
The date and time are
incorrect due to a
communication error
between BMCs.
Action
• Replace the CPU.
• Replace the DIMM.
• Replace the front panel board.
• Install the CPU appropriate to
the server.
• Install the CPU appropriate to
the server.
• Replace the fan.
• Replace the CPU module
board.
• Connect fan cable properly.
• Replace the fan.
• Replace the PCI module
board.
• Connect fan cable properly.
• Restart the system.
• Re-set the date and time in
SETUP.
• If the error persists, replace the
PCI module board.
0B70
0B71
The error occurred during
temperature sensor reading
• SMBus device is faulty.
• SMBus is faulty.
• Replace the CPU/PCI module
System temperature out of
Range
• Fan is faulty.
• CPU/PCI module board is
• Clean the fan.
• Replace the fan.
• Replace the PCI module
BMC is faulty.
• Replace the PCI module
faulty.
or front panel board.
board.
0B80
BMC Memory Test Failed
0B81
BMC Firmware Code Area
CRC check failed
0B82
BMC core Hardware failure
0B83
BMC IBF or OBF check failed
0B84
BMC issued Reset Command,
but failed System Reset
BMC Reset command is
disabled and failed to reset
the system.
• Replace the PCI module
0B90
BMC Platform Information
Area corrupted
BMC update firmware
corrupted
BMC is faulty.
• Replace the PCI module
0B91
0B92
board.
Internal Use Area of BMC FRU • SROM is faulty.
corrupted
• BMC is faulty.
5-26 Problem Solving
board.
board.
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0B93
0B94
BMC is faulty.
• Replace the PCI module
0B95
BMC SDR Repository empty
IPMB signal lines do not
respond
BMC FRU device failure
0B96
BMC SDR Repository failure
0B97
BMC SEL device failure
0B98
BMC SEL Overflow
0BB0
SMBIOS - SROM data read
error
0BB1
SMBIOS - SROM data
checksum bad
1st SMBus device address not Board is faulty.
acknowledged
0BD0
0BD1
1st SMBus device Errror
detected
0BD2
1st SMBus timeout
0BD3
2nd SMBus device address not
acknowledged
0BD4
2nd SMBus device Errror
detected
0BD5
2nd SMBus timeout
0BD6
3rd SMBus device address not
acknowledged
0BD7
3rd SMBus device Errror
detected
0BD8
3rd SMBus timeout
0BE2
7th SMBus device address not
acknowledged
0BE3
7th SMBus device Errror
detected
0BE4
7th SMBus timeout
0BE5
8th SMBus device address not
acknowledged
0BE6
8th SMBus device Errror
detected
0BE7
8th SMBus timeout
board.
SEL (System Event Log)
• Clear the SEL.
overflowed.
• SROM is faulty.
• Replace the front panel board.
• Front panel board is faulty.
• Check cable connection.
• Replace the board.
Problem Solving 5-27
Table 5-3. POST Error Codes and Messages (continued)
Error Code and Message
Description
Action
0C00
• Configuration error in
• Re-configure Rompilot.
• Replace the CPU/PCI module
Rompilot reports error number
xx
Expansion ROM not initialized
Invalid System Configuration Data
SETUP.
• CPU/PCI module board is
faulty.
Configuration error in Setup
menu.
• Configuration error in
Setup menu.
• CPU/PCI module board is
faulty.
board.
• Disable the ROM Expansion
for unnecessary options.
• Specify "Yes" for Reset
•
NOTICE:
Your System Redundant Power Supply is not
configured
• SMBus device is faulty.
• SMBus is faulty.
•
•
•
Resource Conflict
Configuration error in Setup
menu.
• Configuration error in
Setup menu.
• CPU/PCI module board is
faulty.
•
Configuration error in Setup
menu.
•
System Configuration Data Read error
System Configuration Data Write error
Warning: IRQ not configured
5-28 Problem Solving
•
•
Configuration Data to clear the
configuration.
Replace the CPU/PCI module
board.
Check cable connection.
Replace the cable.
Replace the CPU/PCI module
board.
Re-configure the device
configuration using SETUP.
Specify "Yes" for Reset
Configuration Data to clear the
configuration.
Replace the CPU/PCI module
board.
Reconfigure using SETUP.
Table 5-4. Post Error Beep Codes
Beeps
Error
Recommended Action
1-2-2-3
ROM Checksum Error
Contact your service representative to replace the CPU
module.
1-1-2-4
ROMEXEC Code Error
Check if DIMM board is installed correctly. If the error
persists, contact your service representative to replace the
DIMM or CPU module board.
1-3-1-1
DRAM Refresh Test Error
1-3-1-3
Keyboard Controller Error
Disconnect and reconnect the keyboard. If the same error
persists, call your service representative to replace the CPU
module.
1-3-3-1
Failed to Detect Memory or Incorrect
DIMM Type
1-3-3-2
Initial Setting error of the POST
Memory Manager
Check if DIMM boards are installed correctly. If the same
error persists, call your service representative to replace the
DIMM or CPU module board.
1-3-4-1
RAM Address Error
1-3-4-3
RAM Low Byte Data Error
1-4-1-1
RAM High Byte Data Error
1-4-3-3
Cache Detection Error
2-2-3-1
Illegal Interrupt Test Error
2-1-2-3
Copyright Check Error
1-2
Video BIOS Initialization Error
If nothing is displayed on the monitor, check if the main board
is installed correctly. If the same error persists, call your
service representative to replace the CPU module.
Option ROM Initialization Error
If the Option ROM on an added PCI board is not displayed on
the monitor, check if the PCI board is installed correctly. If the
same error persists, call your service representative to
replace the CPU module board, PCI module board or added
PCI board.
Option ROM Expansion Error
Turn unit off and then on. If the same error persists, call your
service representative to replace the CPU module board.
Problem Solving 5-29
How to Identify BIOS and BMC Revision Levels
To help you identify your system's current BIOS and BMC revision levels, refer to the
following subsections.
BIOS Revision Level Identification
During system Power-On Self Test (POST), which runs automatically when your
system is powered on, your system monitor displays several messages, one of which
identifies the BIOS revision level currently loaded on your system, see the example
below.
Example: BIOS Revision Level
Phoenix BIOS 4.0 Release 6.0.250A
In the example above, BIOS 6.0.250A is the current BIOS revision level loaded on your
system.
Note: The BIOS Revision Level stated in the example may not
reflect the actual BIOS setting in your system.
BMC Revision Level Identification
During system Power-On Self Test (POST), which runs automatically when your
system is powered on, system diagnostics are run. Following the memory test
diagnostic, several messages will appear informing you that the mouse was detected
and system configuration data updated, when you see these messages the BMC
messages are displayed next.
Note: In order to see the diagnostic messages, the ESC key
must be pressed.
To identify your system's current BMC revision level, see the example below.
Example: BMC Messages
Base Board Management Controller
Copyright (c) 1999 NEC Corporation, all rights reserved.
Device ID
:01
Device Revision
:00
IPMI Version
:1.0
Firmware Revision
:00.60
Self Test Result
:
In the example above, Firmware Revision 00.60 is the current BMC revision level
loaded on your system.
Note: The Firmware Revision Level stated in the example may
not reflect the actual BMC revision level setting in your system.
5-30 Problem Solving
A
Technical
Specifications
!
Server Unit
This appendix provides the technical specifications for your server unit.
Server Unit
Table A-1 lists the server unit technical specifications.
Table A-1. Server Unit Technical Specifications
Item
Specification
Chassis
Dimensions
Tower-Based System:
Width: 14.0 inches (350 mm)
Height: 21.0 inches (525 mm)
Depth: 27.8 inches (694 mm)
Rack-Mount System:
Width: 19.3 inches (483 mm)
Height: 14.0 inches (350 mm)
Depth: 27.8 inches (694 mm)
Weight
Maximum 114 lbs. (52 kg)
Enclosure
Tower or 19-inch rack mountable (8U)
Environment
Temperature: 50° to 95°F (10° to 35°C)
Internal rack ambient temperature should not exceed 25°C
Relative humidity: 20% to 80% (no condensation)
Peripheral Interface (rear access)
Two USB (4-pin) port connectors for keyboard and mouse
Two serial (9-pin) port connectors
SVGA (15-pin) port connector
Peripheral interface (front access)
RJ-45 T/10Base-T/100Base Ethernet port connector
Option PCI Slots per I/O Module
Four 32-bit/33 MHz PCI bus slots
(Slot 1 is reserved for graphics card or SMM card)
Storage Device Capacity
One IDE 24X CD-ROM drive
One 3 1/2-inch IDE high-capacity (120 MB) super (floppy) disk drive
One standard SCSI hard disk drive bay for mounting up to six hotpluggable 3 1/2-inch SCSI hard disk drives (two logical groups of three
disks)
CPU Module
®
®
Processor (up to two per module)
Intel Pentium III Processor
Clock rate: 800 MHz
Cache: 256 KB
Optional Processor Support
Upgradeable from one to two processors
A-2 Technical Specifications
Table A-1. Server Unit Technical Specifications (Continued)
Item
Specification
Chipset
Server Works Server Set III LE
Graphics (VRAM)
Intel CT69000 (4 MB VRAM)
Fast Ethernet PCI Bus Controller
per I/O Module
Intel 82559
10BASE-T/100BASE-TX network controller
SCSI Controller
Embedded Adaptec QLogic ISP12160A dual function controller
Real-Time Clock/Battery
Lithium battery (vendor part no. CR2032)
Peripheral Controller
PC97317 (Super I/O) integrated peripheral controller
Baseboard Management Controller
(BMC)
QLogic Zircon BMC
Memory
Up to 2 GB of ECC SDRAM DIMM memory.
Keyboard
USB-compatibe
104-key
12 function keys
separate numeric and cursor pads
Mouse
USB serial mouse
2-button
Power Supply
Two 450 Watt power supplies
System Power
AC input: 100 - 120VAC or 200 - 240VAC, 50/60 Hz
®
Power consumption: 750 VA at 450 Watts
Technical Specifications A-3
A-4 Technical Specifications
™
B
ROMPilot BIOS Error Codes
!
ROMPilot™ BIOS Error Codes
ROMPilot™ BIOS Error Codes
This appendix provides the ROMPilot error codes reported to the BIOS and
where possible displayed on the screen. Use these values for reference when
diagnosing situations where the ROMPilot installation fails.
Table B-1 lists the ROMPilot BIOS Error Codes.
Table B-1. ROMPilot BIOS Error Codes
Error Codes
Error Messages
Error Codes from Real-Mode Kernel Initialization
00
Unable to find Phoenix Dispatch Manager/Post Memory Manager
entry points.
01
Failed to allocate real-mode memory.
02
Failed to load protected-mode kernel module.
03
Failed to load bundle/module (bundle/module is probably corrupt).
04
Protected-mode module is missing kernel signature.
Error Codes from Protected-Mode Kernel Initialization
05
Failed to initialize memory manager/system objects.
06
Failed to initialize kernel interrupt tables.
07
Failed to allocate descriptor table usage list.
08
Failed to create event object for BIOS messages.
09
Failed to create objects for BIOS slice.
0A
Failed to load all modules (module is probably corrupt).
0B
Kernel initialized successfully.
Error Codes from Bundle Loader Module (INIT.PLM)
10
Unable to allocate memory below 1MB.
11
Unable to allocate memory above 1MB.
12
Phoenix Dispatch Manager call to size/load module failed.
13
No bundle file found in BIOS image.
14
No ODI driver found in BIOS image.
15
Too many bundles found in BIOS image.
16
Bundle failed to load (bundle is probably corrupt).
B-2 ROMPilot BIOS Error Codes
Table B-1. ROMPilot BIOS Error Codes (continued)
Error Codes
Error Messages
Error Codes from Connection Manager (CONMNGR.PLM)
18
Failed to register interface with RPC.
19
Protocol stack not bound to ODI driver.
1A
Unable to create thread.
1B
RomPilot shutdown for transition to DOS.
1C
RomPilot forced to shutdown by BIOS.
Error Codes from Export of NV Install Data (EXPVARS.PLM)
20
Unable to allocate memory below 1MB.
21
Phoenix Dispatch Manager call to read NV install data failed.
22
Unable to allocate memory above 1MB.
23
Failed to export symbol.
24
Version mismatch between RomPilot and NV install data.
25
NV install data is marked as incomplete.
26
NV install data is missing RomPilot signature.
27
NV install data failed checksum.
Error Codes from Link Support Layer (LSL.PLM)
28
LSL initialization failed.
Error Codes from Media Support Layer (MSM.PLM)
30
Unable to register shutdown function.
31
Network card not initialized.
32
Appropriate board not found.
Error Codes from Protocol Stack (PSTACK.PLM)
38
IP address is already in use.
ROMPilot BIOS Error Codes B-3
B-4 ROMPilot BIOS Error Codes
Glossary
A
AC
(Alternating Current) The type of current available in wall outlets. All computers must
convert alternating current to direct current to operate. See also DC.
address
A label, name, or number that identifies a location in computer memory.
ASCII
(American Standard Code for Information Interchange) A standard number assigned to each
of the alphanumeric characters and keyboard control code keys to enable the transfer of
information between different types of computers and peripherals.
B
backplane slot
A connector on the backplane board in desktop computers and expansion boxes that allows
you to install circuit cards.
backup
A copy of data for safe-keeping. The data is copied from computer memory or disk to a
floppy disk, magnetic tape, or other media.
backup battery
The battery in your computer that maintains the real-time clock and the configuration
information when the computer's power is removed.
base memory
An area of memory between 0 and 640 kilobytes.
baud rate
The speed with which data is transmitted during serial communication. The computer's
operating system and software program must be configured for the same baud rate as the
communication device, such as a serial printer. See also bps.
BIOS
(Basic Input/Output System) A program stored in flash EPROM or ROM that controls the
keyboard, disk drives, video monitor, and other devices. See also flash EPROM, EPROM,
and ROM.
bit
Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See
also byte.
Glossary 1
BMC
(Baseboard Management Controller) Contains all of the server management functions. One
major function of the BMC is to monitor system management events and log their
occurrence in the System Event Log (SEL).
boot
The process of loading the operating system into memory.
bps
(bits per second) The number of bits transferred in one second during serial communication,
such as modem transmission.
byte
A group of eight bits.
C
cache memory
A very fast, limited portion of RAM set aside for temporary storage of data for direct access
by the microprocessor.
CD-ROM drive
(Compact Disk ROM drive) A type of mass storage device that reads information from a
compact disk.
Centronics port
An industry standard parallel port. See also parallel port.
CGA
(Color Graphics Adapter) A type of video display system that provides low-resolution text
and graphics on TTL monochrome and color monitors.
CMOS
(Complimentary Metal-Oxide Semiconductor) A type of low-power integrated circuit used
in computers. See also TTL.
COM1 or COM2
The name you can assign a serial port to set or change its address. See also serial port.
command
An instruction that directs the computer to perform a particular operation.
configuration
The way in which a computer is set up to operate. Some configurable options include CPU
speed, serial port designation, and memory allocation.
CPU
(Central Processing Unit) See microprocessor.
2 Glossary
CRT
(Cathode-Ray Tube) The type of video display used in monitors for desktop computers.
D
DC
(Direct Current) The type of current available in the rechargeable battery packs used in
portable computers. See also AC.
default
The factory setting your computer uses unless you instruct it otherwise. For example, when
powering up, the computer will boot from the default drive.
density
The capacity of information (bytes) that can be packed onto a storage device, such as a
floppy disk.
device driver
A software program that a computer must use to recognize and operate certain hardware,
such as a mouse or a video monitor.
disk drive
A device that stores data on a hard or floppy disk. A floppy disk drive requires a floppy disk
to be inserted; a hard disk drive has a permanently encased hard disk.
DOS
(Disk Operating System) See operating system.
DRAM
(Dynamic RAM) See RAM.
E
ECC
(Error Checking and Correction) A method of detecting and correcting errors.
EEPROM
(Electrically Erasable Programmable Read-Only Memory) A type of memory device that
stores password and configuration information.
EGA
(Enhanced Graphics Adapter) A type of video display system that provides mediumresolution text and graphics on TTL monochrome, color, and enhanced color monitors.
EMP
The Emergency Management Port (EMP) provides an interface to the console manager.
This interface allows remote server management via a modem or direct connection.
Glossary 3
EMS
(Expanded Memory Specification) A method of accessing memory beyond the 640K limit
of DOS by exchanging data in and out of main memory at high speeds. Some software
requires EMS to operate.
EPROM
(Erasable Programmable Read-Only Memory) A type of memory device that is usually
used to store system BIOS code. This code can be erased with ultraviolet light, but is not
lost when the computer is powered off. See also flash EPROM and ROM.
expansion slot
See backplane slot.
extended memory
The protected memory above 1M that is directly accessible by the microprocessor through
certain utilities and operating systems.
F
fault tolerance
The capability of a system to respond smoothly to an unexpected hardware or software
failure. There are many levels of fault tolerance, of which the lowest is having the ability to
continue operation in the event of a power failure. Fault-tolerant computer systems mirror
all operations, which means that every operation is performed on two or more duplicate
systems at all times, so that if one fails another takes over.
flash EPROM
A type of memory device that is usually used to store system BIOS code. This code can be
replaced with updated code from a floppy disk, but is not lost when the computer is
powered off. See also EPROM and ROM.
floppy disk drive
See disk drive.
format
The process used to organize a hard or floppy disk into sectors so it can accept data.
Formatting destroys all previous data on the disk.
FRB
(Fault Resilient Boot) Is a server management feature. FRB attempts to boot a system using
the alternate processor or DIMM.
G
(Gigabyte)
1,073,741,824 bytes. See also byte.
4 Glossary
H
hard disk drive
See disk drive.
hardware
The physical parts of your computer, including the keyboard, monitor, disk drives, cables,
and circuit cards.
hot swap
A method used to insert or remove SCSI disk drives into or from an operating bus. This
method is typically used in RAID subsystems. When used in non-RAID subsystems the
operating system must typically be restarted.
I
IC
(Integrated Circuit) An electronic device that contains miniaturized circuitry.
IDE
(Integrated Drive Electronics) A type of hard disk drive with the control circuitry located
inside the disk drive rather than on a drive controller card.
interface.
A connection between the computer and a peripheral device that enables them to exchange
data. See also parallel port and serial port.
ISA
(Industry Standard Architecture) An industry standard for computers and circuit cards that
transfer 16 bits of data at a time.
J
jumper
A small electrical connector used for configuration on some computer hardware.
K
(Kilobyte)
1,024 bytes. See also byte.
L
LAN
(Local Area Network) A group of computers linked together within a limited area to
exchange information.
LCD
(Liquid Crystal Display) The type of video display used in portable computers.
Glossary 5
LED
(Light-Emitting Diode) A small electronic device that glows when current flows through it.
LPT1 or LPT2
The name you can assign a parallel port to specify its address. See also parallel port.
LVD
Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new
SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability,
and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve
LVD performance all devices including cable, controller, and drive must support LVD.
M
(Megabyte)
1,048,576 bytes. See also byte.
memory
The circuitry in your computer that stores data and programs. See also EMS, extended
memory, RAM, and ROM.
microprocessor
The integrated circuit that processes data and controls the basic functions of the computer.
modem
A device used to exchange information with other computers over telephone or data lines.
module
A circuit board that plugs into a dedicated connector on the system board in your computer.
mouse
A small input device that you guide on a flat surface to control the cursor movement and
operation of the computer when using certain software programs.
N
NVRAM
(Nonvolatile RAM) A type of RAM that retains its contents even after the computer is
powered off. This memory stores EISA configuration information. See also RAM and
SRAM.
O
operating system
A set of programs that provides the interface between other software programs and the
computer.
6 Glossary
P
parallel port
The connector on the back of your computer that allows the transfer of data between the
computer and a parallel device, such as a parallel printer.
partition
The process of dividing the storage space on a hard disk into separate areas so that the
operating system treats them as separate disk drives.
password
A security feature that prevents an unauthorized user from operating your computer. See
also EEPROM.
PCI
Peripheral Component Interconnect. PCI is a high-performance peripherals I/O bus
supporting data transfers of up to 528MB per second.
Pentium
A type of microprocessor, with a built-in math coprocessor, cache memory, and memory
and bus controllers, that processes and communicates 32 bits of data at a time. This
microprocessor also contains power management capabilities.
peripheral
A device connected to and controlled by the computer, such as an external disk drive or a
printer.
pixel
The smallest element that is visible on a video display. The resolution of a video display
system is measured in pixels.
PnP
(Plug-n-Play) Plug-and-play is the ability to plug a device into a computer and have the
computer recognize that the device is there. The user doesn't have to tell the computer.
POST
Power-On-Self-Test.
R
RAM
(Random-Access Memory) A temporary storage area for data and programs. This type of
memory must be periodically refreshed to maintain valid data, and is lost when the
computer is powered off. See also NVRAM and SRAM.
real-time clock
The IC in your computer that maintains the time and date.
Glossary 7
registered SDRAM
A type of SDRAM containing an additional buffer that allows memory to run faster. See
also RAM and SDRAM.
ROM
(Read-Only Memory) A type of memory device that usually is used to store system BIOS
code. This code cannot be altered and is not lost when the computer is powered off. See
also BIOS, EPROM, and flash EPROM.
RS-232C port
An industry standard serial port. See also serial port.
S
SAF-TE
(SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the
drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus
to indicate faults.
save
To store information on a floppy disk, hard disk, magnetic tape, or some other permanent
storage device.
SCSI
(Small Computer System Interface) An industry standard interface that provides high-speed
access to tape drives, hard disk drives, and other peripheral devices.
SDRAM
(Synchronous DRAM) A type of DRAM that runs at faster clock speeds than conventional
memory. See also DRAM and registered SDRAM.
SEL
(System Event Log) A record of system management events. The information stored
includes the name of the event, the date and time the event occurred and data pertinent to
the event. Event data may include POST error codes that reflect hardware errors or software
conflicts within the system.
serial communication
Information sent sequentially, one bit at a time.
serial port
The connector on the back of your computer that allows the transfer of data between the
computer and a serial device, such as a mouse, a modem, or a serial printer.
setup program
The program that you use to change the configuration of some ISA desktop and notebook
computers. This program also contains information about the hardware in the computer.
SMI
(System Management Interrupt).
8 Glossary
software
Programs with specific functions, such as word processing, data base management,
communications, and operating system.
SRAM
(Static RAM) A temporary storage area for data and programs. This type of memory does
not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM
and RAM.
SVGA
(Super VGA) A type of video display system that provides very high-resolution text and
graphics on analog color monitors.
system board
The main circuit board in your computer. It contains most of the connectors and ports.
T
tape drive
A type of storage device using magnetic tape.
TTL
(Transistor-Transistor Logic) A type of integrated circuit used in computers. See also
CMOS.
U
ultra 160/m SCSI
Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology. This interface
features data transfer speeds up to 160MB/second (double-edge clocking), cyclical
redundancy checking (CRC) providing higher levels of data reliability, and domain
validation that detects the configuration of the SCSI bus and automatically tests and adjusts
the SCSI bus transfer rate to optimize interoperability. Note that the Ultra 160/m uses the
standard Ultra2 LVD cabling and termination, making it backward compatible for easy
implementation.
V
VGA
(Video Graphics Array) A type of video display system that provides high-resolution text
and graphics on analog color monitors.
W
WOL
(Wake-On-LAN) A feature that provides the ability to remotely wake a sleeping (powered
off) system through a network connection.
Glossary 9
10 Glossary
Index
A
F
Advance menu
configuring in setup, 3-6
Fast!Util utility, 3-16
Fault-Tolerant hardware, 1-4
Features, 1-4
B
Baseboard management (BMC), 1-24
Beep codes, 5-14, 5-29
BIOS, 1-21, 3-3
BIOS and BMC revision levels
how to identify, 5-30
Boot menu
configuring in setup, 3-15
Booting cold, 2-19
C
Controller
baseboard management (BMC), 1-24
network, 1-21
peripheral, 1-22
SAF-TE, 1-20
SCSI, 1-22
USB/IDE, 1-21
video, 1-22
CPU module, 1-15
installing, 4-12
removing, 4-10
replacing or adding DIMMs, 4-22
replacing or adding processors and VRMs,
4-14
Customer replaceable units (CRUs), 1-13
removing and installing, 4-2
D
Device module, 1-18
replacing, 4-45
Diagnostic procedures, 5-6
Disk drives
replacing or adding, 4-39
E
Error codes. See POST
ROMPilot BIOS error codes, B-2
Error messages, 5-14
LCD error messages, 5-14
POST error codes and messages, 5-24
power off LCD error messages, 5-19
Exit menu
configuring in setup, 3-15
External device connectors, 1-24
H
Hard disk drives
disk drives, 1-15
hot swapping, 4-44
Hot swap
hard drives, 4-44
I
Indicators, 1-8
Internal device bay expansion kit
installing, 4-50
M
Main menu
configuring in setup, 3-5
Memory, 1-20
Monitoring system status, 1-24
N
Network
controller, 1-21
problems, 5-13
O
Optional 5.25-inch tape drives
installing and removing, 4-59
Overview, 1-2
P
Password
clearing and changing, 3-26
PCI adapter boards
installing, 4-31
removing, 4-36
PCI adapter cards, 1-17
PCI modules, 1-17
installing, 4-38
removing, 4-28
Peripheral
controller, 1-22
POST
error beep codes, 5-29
error codes and messages, 5-24
Index-1
Power cords
connecting, 2-13
Power supply
monitoring power state, 1-24
power supplies, 1-14
replacing, 4-47
Precautions
upgrading, 4-3
Problems
application software, 5-12
beep code, 5-9
bootable CD-ROM not detected, 5-12
CD-ROM drive activity light, 5-12
characters distorted, 5-10
diskette drive activity LED, 5-11
network, 5-13
no characters on screen, 5-10
PCI installation tips, 5-13
power LED, 5-9
Processors
description, 1-19
R
Rack-Mount subsystem assembly, 2-3
Rack-Mount upgrade kit
installing, 4-50
Real time clock, 1-22
Reset system, 2-19
S
SAF-TE controller, 1-20
SCSI controller, 1-22
Security menu
configuring in Setup, 3-11
Server management
BMC, 1-24
features, 1-24
Setup
advanced menu, 3-6
boot menu, 3-15
exit menu, 3-15
main menu, 3-5
security menu contents, 3-11
system hardware menu, 3-13
Soft boot, 2-19
Specifications
server unit technical specifications, A-2
Status indicators, 1-8
Storage bays, 1-15
Switches
DC power, 2-19
System
chassis, 1-5
Index-2
components and module set, 1-14
configuring, 3-2
configuring jumpers, 3-23
forcing a power shutdown, 2-19
indicators, 1-8
installing and removing optional 5.25-inch
tape drives, 4-59
installing PCI adapter boards, 4-31
installing the internal device bay expansion
kit, 4-50
memory, 1-20
opening and closing the front door of the
tower cabinet, 4-6
power, 2-17
powering off, 2-18
powering on, 2-17
removing a PCI module, 4-28
removing and installing the front covers of
the rack-mount system, 4-8
removing PCI adapter boards, 4-36
replacing a power supply, 4-47
replacing CPU modules, 4-10
replacing or adding disk drives, 4-39
replacing the device module, 4-45
upgrading, 4-2
System hardware menu
configuring in setup, 3-13
System upgrade
precautions, 4-3
preparing, 4-5
T
Top cover of tower cabinet
removing, 4-6, 4-9
Troubleshooting checklists, 5-3
U
Unpacking the Rack Mounting Hardware, 2-3
Unpacking the system, 2-3
Upgrading your system, 4-2
USB/IDE controller, 1-21
Using the system, 2-16
V
Video controller, 1-22
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