NEC Express5800/R110d-1E User's Guide


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NEC Express5800/R110d-1E User's Guide | Manualzz

Universal RAID Utility

User's Guide

Ver: 2.4

856-127900-605-B

2nd Edition

Jun 2011

Copyright NEC Corporation 2007-2011.

Trademarks

NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation.

Microsoft and its logo, Windows, Windows Server, and MS-DOS are registered trademarks of Microsoft Corporation in the

United States and other countries.

"Linux" is a registered trademark or a trademark in United States or other countries of Linus Torvalds.

Red Hat, Red Hat Enterprise Linux, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc. in the U.S. and other countries.

The name and logo of "Asianux" is a trademark of Miracle Linux Corporation and Red Flag Software Co., Ltd.

Asianux is a registered trademark in Japan of MIRACLE LINUX Corporation.

Novell and SUSE are registered trademarks of Novell, Inc. in the United States and other countries.

VMware is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.

Notes

1. No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.

2. The contents of this manual may be revised without prior notice.

3. The contents of this manual shall not be copied or altered without the prior written permission of NEC Corporation.

4. All efforts have been made to ensure the accuracy of all information in this manual. If you notice any part unclear, incorrect, or omitted in this manual, contact the sales agent where you purchased this product.

5. NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages

arising from the use of this manual regardless of Item 4.

2

Introduction

This User’s Guide describes RAID System management utility "Universal RAID Utility" the version 2.4.

This User's Guide consists of the following four files.

 User's Guide : This file (uru24eug.pdf)

 Appendix A : Glossary (uru24euga.pdf)

 Appendix B : raidcmd Command Reference (uru24eugb.pdf)

 Appendix C : Logs/Events (uru24eugc.pdf)

See "Appendix A : Glossary" for the terms on the Universal RAID Utility and those used in this User’s Guide. "Universal

RAID Utility" indicates "Universal RAID Utility" the version 2.4.

Before using Universal RAID Utility, you should carefully read the User’s Guide of the RAID System managed by the

Universal RAID Utility and that of the computer in which the RAID System is installed.

The User’s Guide is intended to be read by engineers who are fully familiar with the functions and operations of

Windows and Linux. See the Windows and Linux online help and related documentation for the operations and concerns of Windows and Linux.

Symbols used in the text

The User’s Guide uses the following three symbols. Follow these symbols and their meanings to use the Universal

RAID Utility appropriately.

Symbol Description

Indicates a matter or caution you should particularly obey on operations of the Universal RAID Utility.

Indicates a notice you should check to operate the Universal RAID Utility.

Indicates effective or convenient information which help you if you know them.

3

Contents

Overview ....................................................................................................................... 8

What is Universal RAID Utility? ...................................................................................................... 8

Structure of Universal RAID Utility ................................................................................................. 9

Functional differences from previous version of Universal RAID Utility ............................................ 10

Ver2.31 and Ver2.4 .................................................................................................................................. 10

System requirements ................................................................................................. 11

Hardware .................................................................................................................................. 11

Computers ............................................................................................................................................... 11

RAID Systems to be managed by Universal RAID Utility .............................................................................. 11

Software (Windows) ................................................................................................................... 11

Operating systems ................................................................................................................................... 11

Microsoft .NET Framework ........................................................................................................................ 11

Runtime component of Microsoft Visual C++ 2005 SP1 library .................................................................... 12

Software (Linux) ........................................................................................................................ 12

Operating systems ................................................................................................................................... 12

Software (VMware ESX).............................................................................................................. 12

VMware ESX ............................................................................................................................................ 12

Others ...................................................................................................................................... 13

Resources ................................................................................................................................................ 13

TCP ports used by Universal RAID Utility ................................................................................................... 13

Safe Mode and Single User Mode .............................................................................................................. 13

Setup of Universal RAID Utility .................................................................................. 14

Installation image ...................................................................................................................... 14

Installation and Uninstallation ..................................................................................................... 15

Preparing installation (Windows) ............................................................................................................... 16

Installation (Windows).............................................................................................................................. 17

Update Installation (Windows) .................................................................................................................. 19

Uninstallation (Windows) .......................................................................................................................... 19

Preparing installation (Linux) .................................................................................................................... 21

Installation (Linux, VMware ESX)............................................................................................................... 22

Update Installation (Linux, VMware ESX) ................................................................................................... 23

Uninstallation (Linux, VMware ESX) ........................................................................................................... 23

Starting or Stopping Universal RAID Utility ............................................................... 24 raidsrv service ........................................................................................................................... 24

Starting Universal RAID Utility in Single User Mode .................................................................................... 24 raidsrv Agent Service ................................................................................................................. 24

RAID Viewer .............................................................................................................................. 25

Log Viewer ................................................................................................................................ 26

raidcmd .................................................................................................................................... 27

Standard and Advanced Modes ................................................................................................... 28

RAID System Management Mode when startup RAID Viewer and raidcmd ................................................... 29

Changing RAID System Management Mode ............................................................................................... 29

Functions of RAID Viewer .......................................................................................... 30

Structure of RAID Viewer ............................................................................................................ 30

Tree View .................................................................................................................................. 30

Computer ................................................................................................................................................ 31

4

RAID Controller ........................................................................................................................................ 31

Battery .................................................................................................................................................... 31

Disk Array ................................................................................................................................................ 31

Logical Drive ............................................................................................................................................ 32

Physical Device ........................................................................................................................................ 32

Shortcut Menu ......................................................................................................................................... 32

Operation View .......................................................................................................................... 33

Menu Bar .................................................................................................................................. 34

[File] menu .............................................................................................................................................. 34

[Control] menu ........................................................................................................................................ 34

[Tool] menu ............................................................................................................................................. 35

[Help] menu ............................................................................................................................................ 36

Status Bar ................................................................................................................................. 36

Functions of Log Viewer ............................................................................................. 37

Structure of Log Viewer .............................................................................................................. 37

Log View ................................................................................................................................... 38

Menu Bar .................................................................................................................................. 39

[File] menu .............................................................................................................................................. 39

[Help] menu ............................................................................................................................................ 39

Functions of raidcmd .................................................................................................. 40

Command Line .......................................................................................................................... 40

Returned Value from raidcmd ...................................................................................................... 40

Error Messages of raidcmd ......................................................................................................... 40

Commands of raidcmd ............................................................................................................... 40

Termination of raidcmd ............................................................................................................... 40

Referring to Information on RAID System ................................................................. 41

Referring to Property of RAID Controller ...................................................................................... 41

Referring to Property of Battery .................................................................................................. 42

Referring to Property of Logical Drive .......................................................................................... 43

Referring to Property of Physical Device ....................................................................................... 45

Referring to Property of Disk Array .............................................................................................. 47

Checking Execution Status of Operation ....................................................................................... 47

Updating Information of RAID System ......................................................................................... 48

Referring to RAID System Operation Log ..................................................................................... 48

Configuration of RAID System ................................................................................... 49

Making Hot Spare ...................................................................................................................... 50

About Global Hot Spare ............................................................................................................................ 50

About Dedicated Hot Spare ....................................................................................................................... 51

Making Global Hot Spare .......................................................................................................................... 52

Making Dedicated Hot Spare ..................................................................................................................... 53

Removing Hot Spare................................................................................................................................. 54

Configuring RAID System Easily .................................................................................................. 55

Procedure of Easy Configuration of RAID System ....................................................................................... 55

RAID Controller Enabling Easy Configuration to Be Executed ...................................................................... 57

Physical Devices Available for Easy Configuration ....................................................................................... 58

Creating Logical Drives by Easy Configuration ............................................................................................ 58

Making Hot Spares by Easy Configuration .................................................................................................. 60

Creating Logical Drive Easily ....................................................................................................... 62

Operation Procedure of "Create Logical Drive - Simple Mode" ..................................................................... 62

Physical Devices Available for "Create Logical Drive - Simple Mode"............................................................. 64

Creating Logical Drives by "Create Logical Drive - Simple Mode" ................................................................. 64

Creating Logical Drive Freely ....................................................................................................... 65

5

Operation Procedure of "Create Logical Drive - Custom Mode" .................................................................... 65

Disk Arrays and Physical Devices Available for "Create Logical Drive - Custom Mode" ................................... 68

Creating Logical Drives by "Create Logical Drive - Custom Mode" ................................................................ 69

Deleting Logical Drive................................................................................................................. 70

Deleting Logical Drive ............................................................................................................................... 70

Maintenance of RAID System ..................................................................................... 71

Providing Patrol Read for Physical Devices .................................................................................... 71

Setting Whether Patrol Read Is Executed or Not ......................................................................................... 71

Checking Result of Executing Patrol Read .................................................................................................. 72

Setting Patrol Read Priority ....................................................................................................................... 72

Checking Logical Drive Consistency ............................................................................................. 73

Executing Consistency Check Manually ...................................................................................................... 73

Executing Consistency Check for arbitrary Logical Drive .............................................................................. 74

Stopping Consistency Check ..................................................................................................................... 75

Checking Result of Executing Consistency Check ........................................................................................ 75

Setting Consistency Check Priority ............................................................................................................. 75

Initializing Logical Drive .............................................................................................................. 77

Executing Initialize ................................................................................................................................... 77

Stopping Initialize .................................................................................................................................... 78

Checking Result of Executing Initialize ....................................................................................................... 78

Setting Initialize Priority ............................................................................................................................ 79

Changing Cache Mode of Logical Drive ........................................................................................ 80

Changing cache mode .............................................................................................................................. 80

Rebuilding Physical Device .......................................................................................................... 81

Executing Rebuild ..................................................................................................................................... 81

Stopping Rebuild ...................................................................................................................................... 82

Checking Result of Executing Rebuild ........................................................................................................ 82

Setting Rebuild Priority ............................................................................................................................. 83

Checking Location of Physical Device ........................................................................................... 84

Procedure of Checking Location of Physical Device ..................................................................................... 84

Changing Status of Physical Device Forcibly ................................................................................. 85

To [Online] Forcibly .................................................................................................................................. 85

To [Failed] Forcibly ................................................................................................................................... 86

Troubleshooting RAID System ................................................................................... 88

Failure Detection Measures ......................................................................................................... 89

Status Display by RAID Viewer .................................................................................................................. 89

Status Display by raidcmd ......................................................................................................................... 89

Logging Events to RAID Log ..................................................................................................................... 89

Buzzer in RAID Controller ......................................................................................................................... 89

Logging Events to OS Log ......................................................................................................................... 90

Sending Alert to NEC ESMPRO Manager..................................................................................................... 90

Monitoring Faults of Physical Devices ........................................................................................... 91

Operation in no failures of Physical Devices ............................................................................................... 92

Operation when redundancy of Logical Drive degraded or lost due to failure of Physical Device .................... 93

Operation when failed Physical Device is replaced to recover RAID System .................................................. 94

Operation when the Logical Drive is offline due to failure of Physical Device ................................................ 95

Monitoring Battery Status ........................................................................................................... 96

Monitoring Enclosure Status ........................................................................................................ 97

Monitoring Various Events of RAID System ................................................................................... 97

Replacing Physical Device for Prevention ...................................................................................... 97

Management of RAID System using NEC ESMPRO Manager ..................................... 99

System Requirement and Installation ........................................................................................... 99

Version of NEC ESMPRO Manager.............................................................................................................. 99

Using RAID System Management Mode ....................................................................................... 99

Using "Standard Mode" ............................................................................................................................. 99

6

Using "Advanced Mode" ............................................................................................................................ 99

Function that can be used in NEC ESMPRO Manager ....................................................................100

Changing of Settings of Universal RAID Utility ........................................................ 101

Changing TCP port number ........................................................................................................101

Using Windows as Operating System ....................................................................................................... 101

Using Linux or VMware ESX as Operating System ..................................................................................... 102

Changing RAID System Management Mode at Start of RAID Viewer ..............................................103

Notes on Use of Universal RAID Utility .................................................................... 104

Operation Environment ..............................................................................................................104

Use of IPv6 ............................................................................................................................................ 104

Support for Solid State Drive (SSD) ......................................................................................................... 104

Installation / Uninstallation ........................................................................................................105

DistributedCOM event is registered during installing or uninstalling ........................................................... 105

RAID Viewer, Log Viewer ...........................................................................................................105

Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer ........................... 105

About the startup without Microsoft .NET Framework Ver2.0 or later ......................................................... 105

About the start when Runtime component of Microsoft Visual C++ 2005 SP1 library does not exist ............ 106

NEC ESMPRO Manager ..............................................................................................................106

Simultaneous operation from two or more NEC ESMPRO Manager ............................................................. 106

7

Overview

This chapter describes the overview of the Universal RAID Utility.

What is Universal RAID Utility?

The Universal RAID Utility enables RAID Systems in a computer to be managed.

The Universal RAID Utility is characterized as follows.

1. Allowing a variety of RAID Systems to be managed

Conventionally, a specific management utility must be used for each RAID System. On the other hand, only the

Universal RAID Utility can manage more than one RAID System. For the RAID Systems which the Universal RAID

Utility can manage, see the documentation on computers and RAID Systems.

2. Operating in either Standard or Advanced Mode

The Universal RAID Utility can operate in two RAID System Management Modes, which are Standard Mode and

Advanced Modes.

The Standard Mode provides the Universal RAID Utility with standard management functions of RAID Systems.

The Advanced Mode provides the Universal RAID Utility with advanced management and maintenance functions of RAID Systems.

Using the two RAID System Management Modes appropriately depending on users and jobs allows the usability of the Universal RAID Utility to be improved and malfunctions to be avoided.

3. Configuring RAID Systems easily

Using the Universal RAID Utility, you can configure a RAID System easily without expert knowledge of the RAID

System.

The Universal RAID Utility provides the "simple Logical Drive create function" allowing a Logical Drive to be created by selecting only two selection items according to the guide of the Universal RAID Utility and the "Easy

Configuration" allowing a RAID System to be configured only by defining uses of unused Physical Devices.

4. Supporting general functions required for configurations, operations and maintenances of RAID Systems

The Universal RAID Utility supports general functions for configuring a RAID System (including creating Logical

Drive and making Hot Spare), general operation functions (including log recording, Patrol Read and Consistency

Check), and general functions required for maintenance (including Rebuild and Locate functions).

5. Troubleshooting RAID Systems

The Universal RAID Utility can detect failures occurred in RAID Systems by using various functions.

The RAID Viewer, the GUI of the Universal RAID Utility, indicates the configurations and status of RAID Systems comprehensibly with trees and icons. The raidcmd, the CLI of the Universal RAID Utility, indicates the same information too. In addition, the Universal RAID Utility registers failures occurred in RAID Systems not only to the dedicated log but also the OS log. Further, the Universal RAID Utility can send alerts to the NEC ESMPRO

Manager normally attached to NEC Express series systems.

6. RAID System Management by NEC ESMPRO Manager

Universal RAID Utility (Windows / Linux Edition) can manage the RAID System using NEC ESMPRO Manager Ver.

5.3 or later. The RAID System that exists in a remote environment can be managed by using NEC ESMPRO

Manager like RAID Viewer and Log Viewer.

8

Structure of Universal RAID Utility

The Universal RAID Utility consists of the following modules:. The module that can be used is different depending on operating system.

 raidsrv service

The raidsrv service always operates in the computer to manage RAID Systems. Receiving a processing request from the RAID Viewer or raidcmd, the raidsrv service provides proper information on a RAID System or performs an appropriate operation for the RAID System. In addition, the raidsrv service manages events occurred in RAID Systems, notifies the RAID

Viewer of the events and/or registers them to several logs.

 RAID Viewer (Windows Edition only)

The RAID Viewer is the Windows application managing and monitoring the RAID System by

GUI. The RAID Viewer displays the configuration and status of a RAID System graphically or provides configuration and operation for a RAID System.

 Log Viewer (Windows Edition only)

The Log Viewer is the Windows application viewing the event of RAID System. The Log Viewer allows you to see the RAID Log in which events occurred in RAID Systems are registered.

 raidcmd

The raidcmd is the application managing and monitoring the RAID System by CLI.

The raidcmd is the command that indicates the configuration and status of a RAID System or operates on a console providing configurations and operations.

 NEC ESMPRO Manager Communication Module / raidsrv Agent

When the RAID System is managed in NEC ESMPRO Manager, raidsrv Agent controls the communication between NEC ESMPRO Manager and Universal RAID Utility.

Operating System Windows Linux VMware ESX raidsrv service

RAID Viewer

 

Log Viewer raidcmd

  

NEC ESMPRO Manager Communication Module (raidsrv

Agent)

  

Windows Server

RAID Viewer

Log Viewer raidcmd

RAID System raidsrv

Agent raidsrv service

Management PC

NEC ESMPRO Manager

Ver. 5.3

Linux/VMware ESX

Server raidcmd raidsrv

Agent

RAID System raidsrv service

Universal RAID Utility

(Windows Version)

Universal RAID Utility

(Linux/VMware ESX Version)

Figure 1 Configuration of Universal RAID Utility

9

Functional differences from previous version of

Universal RAID Utility

Ver2.31 and Ver2.4

The following features have been enhanced and changed from Universal RAID Utility Ver2.31

1.

Support of RAID System management on the Linux or VMware ESX server by NEC ESMPRO Manager Ver.

5.3 or later.

Universal RAID Utility Linux Edition and VMware ESX Edition can manage RAID system using NEC ESMPRO

Manager Ver. 5.3 or later of the remote environment.

2.

Change of the version of NEC ESMPRO Manager which supports the function of RAID System management

Universal RAID Utility Ver2.31 supports NEC ESMPRO Manager Ver. 4.0 or later. Universal RAID Utility

Ver2.4 supports NEC ESMPRO Manager Ver. 5.3 or later.

 End of Support (EOS) of NEC NEMPRO Agent ESMDiskArray

End of Support (EOS) of NEC ESM Agent ESMDiskArray, because changing of version of NEC ESMPRO

Manager which supports.

3.

Addition of the following OS to support

 Red Hat Enterprise Linux 6.0

 Red Hat Enterprise Linux 5.6

 Red Hat Enterprise Linux 4.9

 SUSE Linux Enterprise Server 11 SP1

4.

Addition of the hardware to support

 Hard Disk Drive of capacity larger than 2TB

5.

Operation

 Support of fault monitoring of Hot Spare

When Hot Spare is Failed, Universal RAID Utility notifies several logs of the event "Physical Device is

Failed."

6.

Display of information

 Change of term of running mode

The term "running mode" in Universal RAID Utility has been changed to "RAID System Management

Mode".

 Enhancement of Make Online / Make Offline

When you execute Make Online / Make Offline, Universal RAID Utility displays a warning message in order not to corrupt the system by mistake.

10

System requirements

This chapter describes system requirements of the Universal RAID Utility.

Hardware

Computers

The computers can contain RAID Systems to be managed by the Universal RAID Utility.

RAID Systems to be managed by Universal RAID Utility

For RAID Systems which can be managed by the Universal RAID Utility, see the documentation attached to the computer in which RAID Systems are installed and that attached to the RAID Controller including the Universal

RAID Utility.

Software (Windows)

Operating systems

The Universal RAID Utility can operate in the following operating systems.

It can operate in either 32-bit or 64-bit environment for any operating system.

 Windows Server 2008 R2

 Windows Server 2008

 Windows Server 2003 R2 SP1 or later

 Windows Server 2003 SP1 or later

 Windows 7

 Windows Vista

 Windows XP Professional SP2 or later

 Windows XP Professional x64 Edition SP1 or later

If you use "Server Core Install Option" of Windows Server 2008 or Windows Server 2008 R2, you can use raidcmd for the management of the RAID System only (You can not use RAID

Viewer and Log Viewer).

Microsoft .NET Framework

To use the RAID Viewer and Log Viewer, Microsoft .NET Framework Version 2.0 or higher is required.

Windows Server 2008 and Windows Server 2008 R2, Windows Vista, Windows 7 include .NET Framework

Version 2.0 or higher. Therefore, you do not need to install .NET Framework in case of using them.

For the installation of Microsoft .NET Framework Version 2.0 or higher, see "Preparing installation (Windows)".

11

Runtime component of Microsoft Visual C++ 2005 SP1 library

To use the RAID Viewer, the runtime component of the Microsoft Visual C++ 2005 SP1 library is required.

Windows Server 2008 R2 and Windows 7 include the runtime component of the Microsoft Visual C++ 2005 SP1 library. Therefore, you do not need to install the runtime component of the Microsoft Visual C++ 2005 SP1 library in case of using them as operating system.

For the installation of the runtime component of the Microsoft Visual C++ 2005 SP1 library, see "Preparing installation (Windows)".

Software (Linux)

Operating systems

The Universal RAID Utility can operate in the following operating systems.

It can operate in either 32-bit or 64-bit environment for any operating system.

 Red Hat Enterprise Linux 4.8 or later

 Red Hat Enterprise Linux 5.4 or later

 Red Hat Enterprise Linux 6.0

 MIRACLE LINUX V4.0 SP 2 or later

 Asianux Server 3

 SUSE Linux Enterprise Server 10 SP 3 or later

 SUSE Linux Enterprise Server 11 SP 1 or later

Software (VMware ESX)

VMware ESX

The Universal RAID Utility can operate in the following VMware ESX.

 VMware ESX 4.0 Update1 or later

 VMware ESX 4.1

You must install the Universal RAID Utility in the service console. Do not install in the virtual machine.

12

Others

Resources

Resource

Available Hard Disk Space

RAM

Windows Linux/VMware ESX

250MB or more

(not include Microsoft .NET Framework

Ver2.0, the runtime of Microsoft Visual C++

2005 SP1 library)

512MB or more

(not include the required packages as standard C++ library...etc)

TCP ports used by Universal RAID Utility

The Universal RAID Utility uses the following three TCP ports.

TCP port Description

52805

52806

Data port

Event port

52807 Communication port with NEC ESMPRO Manager

For the change of TCP port number using Universal RAID Utility, see "Changing TCP port number".

Safe Mode and Single User Mode

The Universal RAID Utility uses the network function. Accordingly, the Universal RAID Utility is unavailable in any of the following safe modes in which the network function cannot operate.

 Safe Mode

 Safe Mode with Command Prompt

 Safe Mode with Networking

Also, it cannot be used in the single user mode of Linux and VMware ESX. See "Starting Universal RAID Utility in

Single User Mode" about how to use the Universal RAID Utility in the single user mode.

13

Setup of Universal RAID Utility

This chapter describes installation and uninstallation of the Universal RAID Utility.

Installation image

Use the setup program of Universal RAID Utility for the installation and the uninstallation.

The setup program is contained in the installation image of the Universal RAID Utility. Before the Universal RAID Utility can be installed or uninstalled, you must prepare the installation image.

The installation images of Universal RAID Utility are different by operating system. You need to use correct installation image corresponding to the operating system.

Operating system Installation image

Universal RAID Utility (Windows Edition) Windows Server 2008 R2

Windows Server 2008

Windows Server 2003 R2 SP1 or later

Windows Server 2003 SP1 or later

Windows 7

Windows Vista

Windows XP SP2 or later

Windows XP x64 SP1 or later

Red Hat Enterprise Linux 4.8 or later

Red Hat Enterprise Linux 5.4 or later

Red Hat Enterprise Linux 6.0

MIRACLE LINUX V4.0 SP2 or later

Asianux Server 3

SUSE Linux Enterprise Server 10 SP3 or later

SUSE Linux Enterprise Server 11 SP1 or later

VMware ESX 4.0 Update1 or later

VMware ESX 4.1

Universal RAID Utility (Linux Edition)

Universal RAID Utility (VMware ESX Edition)

The installation images of Universal RAID Utility are attached to the computer or the RAID

Controller.

The latest version of Universal RAID Utility is released on the “NEC Global Site”

(http://www.nec.com/).

14

Installation and Uninstallation

This section describes the procedure of installation and uninstallation of Universal RAID Utility. kind Description

Installation

Update Installation

Uninstallation

Install Universal RAID Utility newly, when there is not Universal RAID Utility in the computer.

Procedure (Windows)

1. Preparing installation (Windows)

2. Installation (Windows)

Procedure (Linux)

1. Preparing installation (Linux)

2. Installation (Linux, VMware ESX)

Procedure (VMware ESX)

1. Installation (Linux, VMware ESX)

Install the new version of Universal RAID Utility, when there is the previous version of Universal

RAID Utility in the computer

Procedure (Windows)

1. Update Installation (Windows)

Procedure (Linux, VMware ESX)

1. Update Installation (Linux, VMware ESX)

Uninstall Universal RAID Utility from the computer.

Procedure (Windows)

1. Uninstallation (Windows)

Procedure (Linux, VMware ESX)

1. Uninstallation (Linux, VMware ESX)

 A user having the administrator authority should install or uninstall the Universal RAID

Utility in the computer. Only users having the administrator authority can execute the setup program.

 If you use "Server Core Install Option" of Windows Server 2008 or Windows Server 2008

R2, there is not [Start] menu. You must run setup.exe on the [Administrator : Command

Prompt].

 If you use VMware ESX, press Alt key and F1 key at boot screen of VMware ESX to switch to service console. Log in to VMware ESX with administrator authority to install or uninstall

Universal RAID Utility.

 Be sure to exit RAID Viewer, Log Viewer, raidcmd, and Event Viewer before uninstalling

Universal RAID Utility.

The RAID log is not deleted at the uninstallation of Universal RAID Utility. You can refer the log files even after uninstalling Universal RAID Utility.

15

Preparing installation (Windows)

RAID Viewer and Log Viewer use Microsoft .NET Framework Version 2.0 or higher and the runtime component of the Microsoft Visual C++ 2005 SP1 library. Install these components if it does not exist in the computer where the Universal RAID Utility is to be installed.

Installation of Microsoft .NET Framework

Windows Server 2008 and Windows Server 2008 R2, Windows Vista, Windows 7 include .NET Framework Version 2.0 or higher. Therefore, you do not need to install .NET

Framework in case of using them as operating system.

Please be sure to install Microsoft .NET Framework Version between 2.0 and 3.5 for proper operation of Universal RAID Utility. Universal RAID Utility does not work properly only with

Microsoft .NET Framework Version 4.0.

Step 1 Click [Start] - [Control Panel]. Then double-click [Add or Remove Program].

Step 2 Click [Change or Remove Program] to list

[Currently installed programs]. If the following programs exist in the list of [Currently installed programs], Microsoft .NET Framework may not be installed. If the following packages do not exist, install the package(s).

- [Microsoft .NET Framework 2.0] (for x64, [Microsoft .NET Framework 2.0 (x64)])

Step 3 Microsoft .NET Framework Version 2.0 uses different packages depending on the CPU architecture. See the table below to download and install the required packages.

CPU architecture x86 x64

Required components and their vendors

[Microsoft .NET Framework Version 2.0 Redistributable Package (x86)] http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD

-AAB15C5E04F5&displaylang=en

[Microsoft .NET Framework Version 2.0 Redistributable Package (x64)] http://www.microsoft.com/downloads/details.aspx?familyid=92e0e1ce-8693-4480-84fa-7d

85eef59016&displaylang=en

Installation of the runtime component of the Microsoft Visual C++ 2005 SP1 library

Windows Server 2008 R2 and Windows 7 include the runtime component of the Microsoft

Visual C++ 2005 SP1 library. Therefore, you do not need to install the runtime component of the Microsoft Visual C++ 2005 SP1 library in case of using them as operating system.

Step 1 Click [Start] - [Control Panel]. Then double-click [Add or Remove Program].

Step 2 Click [Change or Remove Programs] to list [Currently installed programs]. If the following program exists in the list of [Currently installed programs], the runtime component of the Microsoft

Visual C++ 2005 SP1 library may not be installed.

If not, install it.

- [Microsoft Visual C++ 2005 Redistributable]

Step 3 For the runtime component of the Microsoft Visual C++ 2005 SP1 library, see the table below to download and install required packages.

16

CPU architecture x86/x64

Required component and its vendor

[Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update] http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-911

2bab119c2&displaylang=en

Use the vcredist_x86.exe whatever the CPU architecture may be.

When you use RAID Viewer of Universal RAID Utility Ver2.3 or later, you need to install runtime component of the Microsoft Visual C++ 2005 SP1 library that ATL Security Update has already been applied. Install the runtime component of the Microsoft Visual C++ 2005

SP1 library to which ATL Security Update has been applied and then install Universal RAID

Utility.

Installation (Windows)

The Setup Program installs Universal RAID Utility when there is no Universal RAID Utility in the computer.

Step 1 Click [Start], [Run…], [Browse...]. Click setup.exe in the folder contained the installation image of Universal RAID

Utility and click [Open] in the [Browse] dialog box. Recognize that displays "setup.exe" in [Name] box on [Run] dialog box and click [OK].

Step 2 The installation starts the InstallShield Wizard of the

Universal RAID Utility. Click [Next].

Step 3 The Universal RAID Utility is installed in \Program

Files\Universal RAID Utility (or Program Files (x86) for x64) in the drive where the OS is started by default. To change the installation folder, click [Change] and enter another installation folder. Click [Next].

17

Next, the wizard appears as shown in the figure to the right.

Click [Install] to start the installation.

Step 4 At the completion of the installation, the wizard appears as shown in the figure to the right. Click [Finish].

Step 5 If installation completes, "Universal RAID Utility" is registered to the program list in the [Change or Remove

Programs].

Also, either program or both programs to manage the RAID

Controllers shown below will be registered depending on the type of the RAID Controller, the version of ESMPRO Manager, or the presence or absence of ESMPRO Manager.

- WebPAMPRO Agent

 Do not uninstall “LSI SAS Storage SNMP Agent X ” ( X is version) in the list of [Add or

Remove Program]. If you uninstall it, Universal RAID Utility cannot use normally.

 Please check the setting of [When maximum log size is reached] in the [Properties] of

[System] event log. In case that [When maximum log size is reached] is not [Overwrite events as needed], when the log size reaches the maximum size, Universal RAID Utility cannot register the detected RAID event to the Windows Event Log and alert it to the NEC

ESMPRO Manager. Please set [When maximum log size is reached] to the [Overwrite events as needed].

18

If you need the addition of Universal RAID Utility, you must uninstall the previous version at first.

In the following cases, it is necessary to perform Add Install.

 Installing new RAID Controller in the computer.

 Removing RAID Controller from the computer.

 Installing or uninstalling NEC ESMPRO Manager which manages the computer.

When you reinstall Universal RAID Utility, the following settings are changed to the default settings. If you have changed these settings before reinstallation, you have to confirm the settings and change them again if required.

 TCP port using Universal RAID Utility

 The RAID System Management Mode of RAID Viewer and raidcmd

 The scheduled task of Consistency Check in task of operating system

Update Installation (Windows)

Universal RAID Utility Ver2.3 or later does not support Update Installation. If you need Universal RAID Utility update, you must uninstall previous version at first.

When you use RAID Viewer of Universal RAID Utility Ver2.3 or later, you need to install runtime component of the

Microsoft Visual C++ 2005 SP1 library that ATL Security Update has already been applied.

For the installation of runtime component of the Microsoft Visual C++ 205 SP1 library with ATL Security Update

applied, see “Preparing installation (Windows)”.

For the uninstallation of Universal RAID Utility, see "Uninstallation (Windows)".

When the following setting is changed, you have to change the setting again.

 TCP port using Universal RAID Utility

 The RAID System Management Mode of RAID Viewer and raidcmd

 The scheduled task of Consistency Check in task of operating system

Uninstallation (Windows)

The Setup Program uninstalls Universal RAID Utility when there is the same version of Universal RAID Utility in the computer.

You can start the uninstallation by using the clicking [Delete] on "Universal RAID Utility" program in the list of [Add or Remove Program].

Step 1

See “Installation (Windows)” about the procedure of starting the setup program.

Step 2 The uninstallation starts the InstallShield Wizard of the Universal RAID Utility. The InstallShield Wizard of the

Universal RAID Utility is started. Click [Yes] on the dialog box shown to the right to start the uninstallation. Click [No] to abort the setup program.

19

Step 3 Uninstallation begins. A right screen is displayed while uninstalling it.

Step 4 At the completion of the uninstallation, the wizard appears as shown in the figure to the right. Click [Finish].

If the uninstallation completes, "Universal RAID Utility" is deleted from the list of [Add or Remove Program].

Also, one or several programs to control RAID Controller in your system are deleted too.

When you run " Uninstallation " while any files to be uninstalled (deleted) have been in use, the setup program may request to restart the computer at the end of the uninstallation process. To complete uninstallation, restart the computer.

20

Preparing installation (Linux)

You must prepare the following packages for using the Universal RAID Utility. If the following packages do not exist in the computer that installs Universal RAID Utility, you need to install them.

 Red Hat Enterprise Linux 4.8 or later

Red Hat Enterprise Linux 5.4 or later

MIRACLE LINUX V4.0 SP 2 or later

Asianux Server 3 packages standard C++ library

GCC 3.3.4 Compatibility standard C++ library

GCC library cron x86 libstdc++ compat-libstdc++-33 libgcc vixie-cron x64 libstdc++ (i386) compat-libstdc++-33 (i386) libgcc (i386) vixie-cron (x86_64)

 Red Hat Enterprise Linux 6.0 packages standard C++ library

GCC 3.3.4 Compatibility standard C++ library

GCC library others x86

- compat-libstdc++-33

- pciutils x64 libstdc++ (i386) compat-libstdc++-33 (i386) libgcc (i386) pciutils glibc(i386) nss-softokn-freebl(i386)

 SUSE Linux Enterprise Server 10 SP3 or later

SUSE Linux Enterprise Server 11 SP1 or later packages standard C++ library

GCC 3.3.4 Compatibility standard C++ library

GCC library cron libstdc++ libstdc++33 libgcc cron x86 x64 libstdc++ (x86_64) libstdc++33-32bit (x86_64) libgcc (x86_64) cron (x86_64)

You can recognize the existence and install these packages by the following procedure (This procedure is example using GCC 3.3.4 Compatibility standard C++ library).

Step 1 You can check by rpm command which does GCC

3.3.4 Compatibility standard C++ library exist in the computer or not. If it has existed in your computer, rpm command displays the right way (the part of "*" is different by operating system). In this case, see

> rpm -q compat-libstdc++-33 compat-libstdc++-33-3.2.3-*

>

1

"Installation (Linux, VMware ESX)". If it has not existed in your computer, rpm command displays the right way. In this case,

install it to your computer.

21

Step 2 Log in to the computer with administrator authority to install Universal RAID Utility.

Insert the install disk of operating system included the

"GCC 3.3.4 Comparability standard C++ library" to

CD-ROM/DVD-ROM drive of your computer.

> rpm -q compat-libstdc++-33

2 package compat-libstdc++-33 is not installed

> rpm -ivh compat-libstdc++-33-*.i386.rpm

> rpm -q compat-libstdc++-33 compat-libstdc++-33-3.2.3-*

>

4

3

Preparing... ##############################

[100%]

1:compat-libstdc++-33 ##############################

[100%] Step 3 Move current directory to the directory existed

GCC 3.3.4 Compatibility standard C++ library, install it by rpm command (the part "*" is different by operating system).

Step 4 You can see the result of installation by rpm command. If the installation finishes, rpm command displays the below compat-libstdc++-33-3.2.3-*

(the part of "*" is different by operating system)

If the installation fails, rpm command does not display this package name.

Installation (Linux, VMware ESX)

Use setup.sh in the installation image to install latest Universal RAID Utility.

You must install the Universal RAID Utility in the ESX Server. Do not install Universal RAID

Utility in the virtual machine.

Step 1

Step 2

Execute setup.sh in the installation image.

Change the current directory to the directory in which the installation image is stored and type as follows:

(In case of Linux)

sh setup.sh --install

(In case of VMware ESX)

sh setup.sh --install --reptblen

At the end of setup.sh, the installation is completed. Check the result of the installation by using the rpm command. When the installation is completed properly, the following packages are installed:

- UniversalRAIDUtility-x.yy-z (x is major version, yy is minor version, z is revision number)

- eciservice-a.bb-x.i386 (a is major version, bb is minor version)

Also, the programs to manage the RAID Controllers will

> cd directory name involved installation image

> sh setup.sh --install

>

> rpm -q UniversalRaidUtility

UniversalRaidUtility-x.yy-z

>

> rpm –q eciservice-a.bb-x.i386 eciservice-a.bb-x.i386

>

> rpm –q Lib_Utils

Lib_Utils-a.bb-cc.noarch

>

> rpm -q storelib storelib-a.bb-0

>

> rpm -q WebPAMPRO_Agent

WebPAMPRO_Agent-3.aa.bbbb-cc

>

1

2 be installed with any one of the following combinations depending on the type of the RAID Controller used in your system.

- storelib-a.bb-0 (a.bb is version) and Lib_Utils-a.bb-cc.noarch (a.bb-cc is version)

- WebPAMPRO_Agent-3.aa.bbbb-cc (aa.bbbb-cc is version)

- storelib-a.bb-0 (a.bb is version), Lib_Utils-a.bb-cc.noarch (a.bb-cc is version) and WebPAMPRO_Agent-3.aa.bbbb-cc

(aa.bbbb-cc is version)

If the installation fails, these packages do not exist in the computer.

Universal RAID Utility does not install the following packages in the VMware ESX environment.

Please note that the installation is finished successfully in VMware ESX even after the program does not exist.

 storelib-a.bb-0. (a.bb is version)

 Lib_Utils-a.bb-cc.noarch (a.bb-cc is version)

22

If you need the addition of Universal RAID Utility, you must uninstall the previous version at first.

In the following cases, it is necessary to perform Add Install.

 Installing new RAID Controller in the computer.

 Removing RAID Controller from the computer.

 Installing or uninstalling NEC ESMPRO Manager which manages the computer.

When you reinstall Universal RAID Utility, the following settings are changed to the default settings. If you have changed these settings before reinstallation, you have to confirm the settings and change them again if required.

 TCP port using Universal RAID Utility

 The RAID System Management Mode of RAID Viewer and raidcmd

 The scheduled task of Consistency Check in task of operating system

Update Installation (Linux, VMware ESX)

Universal RAID Utility Ver2.3 or later does not support Update Installation. If you need Universal RAID Utility update, you must uninstall previous version at first.

For the uninstallation of Universal RAID Utility, see "Uninstallation (Linux, VMware ESX)".

When the following setting is changed, you have to change the setting again.

 TCP port using Universal RAID Utility

 The RAID System Management Mode of RAID Viewer and raidcmd

 The scheduled task of Consistency Check in task of operating system

Uninstallation (Linux, VMware ESX)

Use setup.sh in the installation image to uninstall Universal RAID Utility.

Step 1 Execute setup.sh in the installation image.

Change the current directory to the directory in which the installation image is stored and type as follows: sh setup.sh --uninstall

Step 2 At the end of setup.sh, the uninstallation is completed. Check the result of the uninstallation by using the rpm command. When the uninstallation is completed properly, the following package is uninstalled:

- UniversalRaidUtility-x.yy-z (x is major version, yy is minor version, z is revision number)

- eciservice-a.bb-x.i386 (a is major version, bb is minor version,)

Also, one or several packages to control RAID Controller are uninstalled too.

> cd directory name involved installation image

> sh setup.sh --uninstall

>

1

> rpm -q UniversalRaidUtility package UniversalRaidUtility is not installed

>

> rpm –q eciservice package eciservice is not installed

>

> rpm -q storelib package storelib is not installed

>

> rpm -q WebPAMPRO_Agent package WebPAMPRO_Agent is not installed

>

2

If other application is using "eciservice-a.bb-x.i386" (a is major version, bb is minor version),

"eciservice-a.bb-x.i386" (a is major version, bb is minor version) is not uninstalled. Please note that the uninstallation is finished successfully even if the program exists in this case.

23

Starting or Stopping Universal RAID

Utility

This chapter describes the procedure of starting or stopping each module in the Universal RAID Utility.

raidsrv service

The raidsrv service is started automatically when your computer is booted and stopped automatically when your computer is shut down.

Without operation of the raidsrv service, the Universal RAID Utility cannot operate normally. Neither makes the raidsrv service be not started nor stop the raidsrv service.

In case that the operating system is Linux or VMware ESX, if the raidsrv service terminates abnormally due to an error or the process of the raidsrv service is terminated forcibly, the lock file for avoiding double starts is left. If the state remains, the raidsrv service may not be started.

If this occurs, delete the following file before restarting the raidsrv service:

/var/lock/subsys/raidsrv

Starting Universal RAID Utility in Single User Mode

The Universal RAID Utility uses network functions. Accordingly, the Universal RAID Utility cannot be used in the single user mode of Linux and VMware ESX without network functions. To use the Universal RAID Utility in the single user mode, first enable the network functions in the following procedure and start the raidsrv service.

Step 1 Start the network service.

Step 2 Start the raidsrv service.

Step 3 Check that the raidsrv service is started normally.

If a process ID appears, the raidsrv service is started normally.

> /etc/init.d/network start

>

> /etc/init.d/raidsrv start

>

> /etc/init.d/raidsrv status raidsrv (pid 3738 3718) is running...

>

1

2

3

raidsrv Agent Service

The raidsrv Agent service is started automatically when your computer is booted and stopped automatically when your computer is shut down.

Without operation of the raidsrv service, Universal RAID Utility cannot be communicated with NEC ESMPRO Manager

Neither make the raidsrv service be not started nor stop the raidsrv service.

 In case that the operating system is Linux or VMware ESX, if the raidsrv Agent Service terminates abnormally due to an error or the process of the raidsrv Agent Service is terminated forcibly, the lock file for avoiding double starts is left. If the state remains, the raidsrv Agent Service may not be started.

If this occurs, delete the following file before restarting the raidsrv Agent Service:

/var/lock/subsys/raidsrv_agent

 raidsrv Agent service can not use in Single User Mode.

24

RAID Viewer

Use [Start] menu to open the RAID Viewer.

Click [Start], and point menu in order to [Programs],

[Universal RAID Utility] and [RAID Viewer].

 To use the RAID Viewer, you should log on to the computer as a user having the administrator authority. Only users having the administrator authority can execute the RAID

Viewer.

 When you start the RAID Viewer on the computer not connected to internet,, may wait a

few minutes until startup the RAID Viewer. See "Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer" for detail.

 Only a single RAID Viewer can be started at a time.

 The RAID Viewer cannot be started if the raidsrv service does not operate. An error may occur if the RAID Viewer is started just after the start of the OS. It is because the raidsrv service has not been started completely. In this case, wait for a while before restarting the

RAID Viewer.

Select [File] on the Menu Bar of the RAID Viewer and click [Exit] to close the RAID

Viewer.

25

Log Viewer

Use [Start] menu to open the Log Viewer.

Click [Start], and point menu in order to [Programs],

[Universal RAID Utility], [Log Viewer].

Or select [Tool] menu of the RAID Viewer and click [Log Viewer].

 To use the Log Viewer, you should log on to the computer as a user having the administrator authority. Only users having the administrator authority can execute the Log

Viewer.

 When start the Log Viewer on the computer not connected to internet, may wait a few

minutes until startup the Log Viewer. See "Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer" for detail.

Only a single Log Viewer can be started at a time.

Select [File] on the Menu Bar of the Log Viewer and click [Exit] to close the Log Viewer.

26

raidcmd

raidcmd is command on console as "Command Prompt" in Windows and console (terminal) in Linux and VMware ESX.

The raidcmd is executed on a console. Use the raidcmd by the methods described in "Functions of raidcmd".

 A user having the administrator authority should run the raidcmd. Only users having the administrator authority can execute the raidcmd.

 In case of the operating system is Linux or VMware ESX, the raidcmd can't start by existing the lock file after aborted it. If you start the raidcmd when the lock file exists, the raidcmd displays the following message. raidcmd:<RU4009> The raidcmd command is already running.

Delete the lock file (/var/lock/subsys/raidcmd), if the raidcmd displays this message when some processes of the raidcmd do not execute at same time,

In case of the operating system is Windows Server 2008 or Windows Server 2008 R2 , Windows Vista, Windows 7, you must use "[Administrator: Command Prompt]" for running raidcmd. If you use normal Command Prompt, you cannot see the message of raidcmd because of raidcmd runs in the another "[Administrator: Command Prompt]" . You can use

"[Administrator: Command Prompt]" by the following procedure.

Step 1 Click [Start] menu, and point menu in order to

[Programs], [Accessories], [Command Prompt], click [Run as administrator] on shortcut menu.

Step 2 The operating system may display [User Account

Control] dialog box after clicked [Run as Administrator]. If you want to run the raidcmd, click [Continue].

Step 3 [Administrator: Command Prompt] will start soon.

You should check the window title is "[ Administrator:

Command Prompt]". You can use raidcmd on

[Administrator: Command Prompt].

3

27

Standard and Advanced Modes

The RAID Viewer and raidcmd can operate in two RAID System Management Modes, which are Standard Mode and

Advanced Modes.

The Standard Mode provides the RAID Viewer and raidcmd with standard management functions for RAID Systems.

The Advanced Mode provides the RAID Viewer and raidcmd with advanced management and maintenance functions for

RAID Systems.

Using the two RAID System Management Modes appropriately depending on users and jobs allows the usability of the

RAID Viewer to be improved and malfunctions to be avoided.

The table below lists the functions of the RAID Viewer and raidcmd available in each mode.

Function RAID Viewer raidcmd Standard Advanced function command mode mode

Update display information Rescan rescan  

See property Property property  

Create Logical Drive (simple)  

Create Logical Drive (custom)

Silence Buzzer

Consistency Check (start)

Consistency Check (stop)

Create Logical Drive

(Simple)

Create Logical Drive

(Custom) mklds mkldc

Silence Buzzer sbuzzer

Consistency Check cc

[Stop] on Operation

View

NA cc ccs

 Consistency Check (start) for schedule running

Initialize (start)

Initialize (stop)

Delete Logical Drive

Rebuild (start)

Rebuild (stop)

Hot Spare (make)

Hot Spare (remove)

Change Status of Physical Device (Online)

Change Status of Physical Device (Failed)

Initialize

[Stop] on Operation

View init init

Delete Logical Drive delld

Rebuild rebuild

[Stop] on Operation

View rebuild

Make Hot Spare hotspare

Remove Hot Spare hotspare

Make Online

Make Offline stspd stspd

Location of Physical Device

Easy Configuration

Start Log Viewer

Change RAID System Management Mode

See the version

See status of operation

Set option parameters of RAID Controller

Set option parameters of Logical Drive

Locate (Lamp) slotlamp

Easy Configuration econfig

Log Viewer

Standard Mode

Advanced Mode

About... in [Help] menu

Operation View

NA runmode run raidcmd without command oplist optctrl Property of RAID

Controller

Property of Logical

Drive optld

28

RAID System Management Mode when startup RAID Viewer and raidcmd

RAID Viewer

RAID Viewer always starts with Standard Mode. You can change the RAID System Management Mode when

RAID Viewer starts. See "Changing RAID System Management Mode at Start of RAID Viewer".

raidcmd raidcmd starts with Standard Mode at first after installing Universal RAID Utility. If you want to change the

RAID System Management Mode, you must to use "runmode" command (The RAID System Management

Mode does not change the mode when restart the computer).

Changing RAID System Management Mode

The procedure of changing the RAID System Management Mode is below.

RAID Viewer

Use [Advanced Mode] or [Standard Mode] in [Tool] menu.

See "[Tool] menu" for detail.

raidcmd

Use "runmode" command.

Step 1 If you want to change from Standard

Mode to Advanced Mode, run "runmode" command with -md=a parameter.

Step 2 If you want to change from Advanced

Mode to Standard Mode, run "runmode" command with -md=s parameter.

> raidcmd runmode -md=a

>

>

1

Changed RAID System Management Mode to "Advanced Mode".

> raidcmd runmode -md=s

>

2

Changed RAID System Management Mode to "Standard Mode".

29

Functions of RAID Viewer

This chapter describes the functions of the RAID Viewer.

Structure of RAID Viewer

As shown in the figure below, the RAID Viewer is composed of four parts, or Tree View, Operation View, Menu Bar and

Status Bar.

Menu Bar

Tree View

Operation View

Status Bar

Figure 2 Structure of RAID Viewer

Tree View

The Tree View indicates the configuration of RAID Systems managed by the Universal RAID Utility existing in your computer hierarchically. The Tree View also indicates the types and status of components with relevant icons.

The Tree View displays each RAID System existing in your computer as a RAID Controller node.

Each RAID Controller node has the node of a Battery on

RAID Controller, created all Logical Drives and Disk Array and connected all Physical Devices. A single node includes at least a single component of each type.

Every component is accompanied by an icon. The icons indicate the type and the status of each component

(computer, RAID Controller, Battery, Logical Drive, and

Physical Device) graphically.

30

Computer

The first level node shows the computer in which the Universal RAID Utility operates.

The computer icon indicates the status of the RAID Systems existing in the computer totally.

Icon Meaning Description

Computer - Normal

Computer - Warning

Computer - Fatal

All RAID Systems in the computer operate normally. Problems which RAID

Controllers define as failures do not occur.

One or more RAID Systems of the following status exist in the computer:

"Containing one or more failed components but being operable"

One or more RAID Systems of the following status exist in the computer:

"Containing one or more failed components and being inoperable"

RAID Controller

Each RAID System on the computer is the RAID Controller node. A RAID Controller node equals a RAID Controller, and shows the number, ID and model of the RAID Controller.

A RAID Controller icon indicates the status of the RAID System on the RAID Controller totally.

Icon Meaning Description

RAID Controller - Normal The all of components(Battery, Logical Drive, Physical Device) operates normally on the RAID Controller. Problems which the RAID Controller detects as failures do not occur.

RAID Controller - Warning One or more components of the following status exist on the RAID Controller :

"Containing one or more failed components but being operable"

RAID Controller - Fatal One or more components of the following status exist in the RAID Controller :

"Containing one or more failed components and being inoperable"

Battery

If the RAID Controller has the Battery, the RAID Controller node has a Battery node. A Battery node and icon shows the status of Battery.

Icon Meaning Description

Battery - Normal The Battery operates normally.

Battery - Warning The RAID Controller detects any problem of the Battery.

Disk Array

If there are some Logical Drive in the RAID Controller, the RAID Controller node has the Disk Array nodes included the Logical Drives. The Disk Array node equals a Disk Array, and shows the number and ID of the Disk Array. Also, the created some Logical Drives, consisted of all Physical Devices and created some Dedicated Hot Spares exist in the Disk Array node. A Disk Array icon indicates the status of these totally.

Icon Meaning Description

Disk Array - Normal

Disk Array - Warning

The created all Logical Drives, consisted of all Physical Devices and created all Dedicated Hot Spares operates normally. Problems which the RAID

Controller detects as failures do not occur.

These are some components which the status is Warning.

Disk Array - Fatal These are some components which the status is Fatal or Warning.

31

Logical Drive

The Logical Drive node exists in the Disk Array node. A Logical Drive node equals a Logical Drive, and shows the number, ID, status and RAID Level of the Logical Drive. A Logical Drive icon indicates the status of the Logical

Drive.

Icon Meaning Description

Logical Drive - Normal The Logical Drive operates normally.

Logical Drive - Warning Because the Logical Drive contains one or more Physical Devices with

[Status] being [Failed], the redundancy of the Logical Drive is lost or degraded.

Logical Drive - Fatal Because the Logical Drive contains one or more Physical Devices with

[Status] being [Failed], the Logical Drive is offline and accessing to the

Logical Drive is disabled.

A Logical Drive is created by two or more Disk Arrays according to the kind of the RAID

Controller. In this case, there are the nodes of a Logical Drive exist in two of more the nodes of Disk Arrays.

Physical Device

The Physical Device node exists in either the Disk Array node or the RAID Controller node. The Physical Device which has created the Logical Drive and created Dedicated Hot Spare exists in the Disk Array node. The other

Physical Device exists in RAID Controller node. The Physical Device node equals a Physical Device, and shows the number, ID, status and device type of the Physical Device.

A Physical Device icon indicates the device type and the status of the Physical Device.

Icon Meaning

Physical Device - Ready

Description

The Physical Device is not used to create a Logical Drive yet.

Physical Device - Online The Physical Device is already used to create a Logical Drive. Problems which the RAID Controller detects as failures do not occur.

Physical Device - Hot Spare The Physical Device is registered as a Hot Spare.

Physical Device - Rebuilding The Physical Device which is rebuilding now.

Physical Device - Warning The Physical Device which detects one or more S.M.A.R.T. errors.

Physical Device - Fatal

Tape Drive

CD Drive/DVD Drive

The Physical Device which is detected a failure by RAID Controller.

The Physical Device which device type is [Tape Drive].

The Physical Device which device type is [CD/DVD].

The nodes of Dedicated Hot Spare created to two or more Disk Arrays existed in each node of

Disk Array.

Shortcut Menu

Right-clicking the node of RAID Controller, Disk Array, Logical Drive, Physical Device and Battery allows the shortcut menu to appear. On the shortcut menu, you can display the property and execute the something

operation. See "Menu Bar" for detail of each function.

32

Operation View

The Operation View indicates the status and results of operations executed in the computer after the RAID Viewer is started.

Figure 3 Operation View

The following operations may appear on the Operation View. For each operation, the target component and the status of the operation appear.

 Initialize

 Rebuild

 Consistency Check

Operations being executed while the RAID Viewer is started and those started after the RAID Viewer is started are listed.

You can see the status and result of operations by the value of [Status].

Status Description

Running (N %)

Completed

Failed

Stopped

Paused (N %)

Queued (N %)

The operation is running (N is progress).

The operation completed.

The operation failed.

The operation stopped (by [Stop]).

The operation is paused (N is progress).

The operation is queued (N is progress).

Stop Processing The operation is being stopped (by [Stop]).

Terminated operations continue to appear until the RAID Viewer is closed. However, the terminated operations will not appear at the next start of the RAID Viewer.

To delete an operation terminated while the RAID Viewer is started, click the operation to be deleted and [Delete].

An operation being executed can be stopped on the way. To do this, click the operation to be stopped and [Stop].

 Operations allowed to be stopped vary depending on RAID System Management Modes.

See "Standard and Advanced Modes" for details.

 The stop of the operation might not be supported according to the kind of RAID Controller.

In that case, the [Stop] does not become effective.

33

When progress is frequently updated such as initializing a Logical Drive with extremely small capacity, the progress of [Status] might not be able to be displayed correctly. Correct progress is displayed when [Rescan] in [File] menu is run at such time.

Menu Bar

The RAID Viewer has four menu items on the Menu Bar, or [File], [Control], [Tool] and [Help].

Figure 4 Menu of RAID Viewer

The following describes the menu items.

 With the RAID System Management Mode of the RAID Viewer being "Standard", the functions unavailable in the Standard Mode do not appear on the pull-down menus of the menu items.

 Depending on the type or status of the target component selected on the Tree View, some menu items cannot be executed. If so, clicking such a menu item is disabled.

[File] menu

[File] menu includes items for updating the display information on the RAID Viewer, displaying the property of each component, and terminating the RAID Viewer.

Menu item Description

[Rescan]

[Properties...]

[Exit]

The Universal RAID Utility acquires the configuration and state information from all of RAID

System again, and updates the management information by them. The RAID Viewer displays the newest information.

Indicates the property of the component selected on the Tree View (RAID Controller, Battery,

Disk Array, Logical Drive or Physical Device).

Closes the RAID Viewer.

[Control] menu

[Control] menu includes items for operating RAID Controllers, Logical Drives, and Physical Devices. To use a function subordinate to [Control] menu, first click the target component on the Tree View and select the menu item to be executed from the pull-down menu.

Some functions of [Control] menu may be disabled depending on the type or status of the selected component.

If the RAID System Management Mode of the RAID Viewer is set to the Standard Mode, the functions restricted in

the Standard Mode are disabled. See "Standard and Advanced Modes" for the functions available depending on

RAID System Management Modes.

34

Functions executable by RAID Controller

Menu item

[Create Logical Drive]

[Silence Buzzer]

Description

Creates a Logical Drive in the selected RAID Controller.

[Create Logical Drive] has two modes, [Simple] and [Custom].

In the [Simple] mode, a Logical Drive can be simply created only by selecting a RAID

Level and Physical Devices.

In the [Custom] mode, a Logical Drive can be created by specifying detailed settings.

Stops the Buzzer in the RAID Controller.

Functions executable for Logical Drive

Menu item

[Consistency Check]

[Initialize]

[Delete Logical Drive]

Description

Executes Consistency Check for the selected Logical Drive.

Initializes the selected Logical Drive.

[Initialize] has two modes, [Full] and [Quick].

In the [Full] mode, initializes the entire area of a Logical Drive.

In the [Quick] mode, initializes only several leading blocks including the information on managing a Logical Drive.

Deletes the selected Logical Drive.

Functions executable for Physical Device

Menu item

[Rebuild]

[Hot Spare]

[Make Online]

[Make Offline]

[Locate(Lamp)]

Description

Rebuilds the selected Physical Device.

Makes a Hot Spare with the selected Physical Device or removes a Hot Spare.

[Make Global Hot Spare] makes Physical Devices be Global Hot Spares available as Hot

Spares of all Logical Drives in the relevant RAID System.

[Make Dedicated Hot Spare...] makes Physical Devices be Dedicated Hot Spares available as Hot Spares of specific Logical Drives.

[Remove Hot Spare] removes Physical Devices from Hot Spares.

Sets the selected Physical Device to online.

Sets the selected Physical Device to offline.

Goes on (or blinks) the lamp on the slot where the selected Physical Device is installed.

[ON] goes on (or blinks) the lamp.

[OFF] goes off the lamp.

[Tool] menu

[Tool] menu includes tools used to manage RAID Systems and items for changing the operation of the RAID

Viewer.

Menu item Description

[Easy Configuration...]

[Log Viewer]

[Advanced Mode] or

[Standard Mode]

[Option...]

Executes Easy Configuration allowing a RAID System to be configured easily.

Starts the Log Viewer.

Alters the RAID System Management Mode. The item varies depending on the RAID System

Management Mode.

[Advanced Mode] sets the RAID System Management Mode to the Advanced Mode.

[Standard Mode] sets the RAID System Management Mode to the Standard Mode.

Allows you to provide settings for the Universal RAID Utility.

35

[Help] menu

[Help] menu includes the item of indicating the version and revision of the Universal RAID Utility and the version of the RAID Viewer.

Menu item Description

[About...] Indicates the version and revision of the Universal RAID Utility and the version of the RAID

Viewer.

Status Bar

The Status Bar indicates the current RAID System Management Mode of the RAID Viewer.

Figure 5 Status Bar of RAID Viewer

36

Functions of Log Viewer

This chapter describes the functions of the Log Viewer.

Structure of Log Viewer

As shown in the figure below, the Log Viewer is composed of three parts, or Log View, Menu Bar and Status Bar.

Menu Bar

Status Bar

Figure 6 Structure of Log Viewer

The Status Bar is used only for changing the size of the Log Viewer window.

Log View

37

Log View

The Log View indicates RAID System operation logs logged by the raidsrv service.

You can view the following information on the Log View.

Item Description

Type Logs are classified into three types as follows:

Fatal: A log of the type is registered when a fatal error occurs.

Warning: A log of the type is registered when a problem occurs which is not fatal but requires your attention.

Date

Time

ID

Information: A log of the type is registered at occurrence of an event such as execution of an operation without any problem.

Indicates the date on which the event occurred.

Indicates the time at which the event occurred in the 24-hour format.

Indicates the event ID of the log.

Description Indicates the contents of the log.

Double-clicking an arbitrary log allows the detailed information on the log to be displayed.

38

Menu Bar

The Log Viewer has two menu items, or [File] and [Help] on the Menu Bar.

Figure 7 Menu of Log Viewer

The following describes each menu item.

[File] menu

[File] menu includes items for updating the display information on the Log Viewer and terminating the Log Viewer.

Menu item Description

[Refresh]

[Properties...]

[Exit]

Reads the contents in the RAID Log and updates the Log View to the latest.

Opens the [Event Properties] dialog box and displays the detailed information on the log selected by the Log Viewer.

Closes the Log Viewer.

[Help] menu

[Help] menu includes the item of indicating the version of the Log Viewer.

Menu item Description

[About...] Indicates the version of the Log Viewer.

39

Functions of raidcmd

This chapter describes the functions of the raidcmd.

Command Line

To use the raidcmd, specify a command and one or more parameters for the command if necessary. > raidcmd command <parameters of command>

Executing the raidcmd without any command and its parameters indicates the version of the raidcmd.

Returned Value from raidcmd

The returned value of the raidcmd is the result of executing the command.

Returned value Execution result

0

1

Normal termination of command

Abnormal termination of command

Error Messages of raidcmd

When a command of the raidcmd terminates abnormally, the relevant error message appears in the following format:

> raidcmd (command) (parameters of command) raidcmd : error message

>

Commands of raidcmd

See " Appendix B : raidcmd Command Reference " for commands of the raidcmd.

Use "help" command, displays the help of raidcmd.

Termination of raidcmd

In case of the operating system is Windows, raidcmd is the batch file in system folder (the batch file in system folder call raidcmd binary in the installed folder of Universal RAID Utility). Therefore, if you terminate raidcmd by CTRL + C key, the operating system displays the message as "Terminate batch job (Y/N)?". When displays this message, raidcmd binary is terminated already.

40

Referring to Information on RAID System

This chapter describes how to see the configurations and status of RAID Systems and the RAID System operation log.

Referring to Property of RAID Controller

For the information on a RAID Controller, see the property of the RAID Controller.

To display the property of RAID Controller by RAID Viewer, click the RAID Controller whose information is to be seen on the Tree View and click [Properties] on the pull-down menu of menu item [File].

The [RAID Controller Properties] dialog box has the

[General] and [Option] tabs.

The [General] tab indicates the property of the RAID

Controller.

The [Option] tab allows you to see the settings of the RAID

Controller.

You can change the settings in the Advanced Mode.

Use "property" command to see property of a RAID

Controller by raidcmd.

-tg : Specify "rc" to see property of a RAID Controller

-c : Number of the RAID Controller

Item

RAID Viewer

Item raidcmd

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : High

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Enable

>

Description

Number

ID

Vendor

Model

Firmware Version

Cache Size

RAID Controller #X Indicates the management number (logical address) of the RAID Controller in the

Universal RAID Utility.

The Universal RAID Utility assigns a number beginning with 1 for each RAID

Controller.

ID

Vendor

Model

Firmware Version

Cache Size

Indicates the original identification value of the RAID Controller. The BIOS utility of the RAID Controller uses the address of the identification value.

Indicates the vendor of the RAID Controller.

Indicates the model name of the RAID Controller.

Indicates the version of the RAID Controller.

Indicates the size of cache on RAID Controller in MB.

41

Item

RAID Viewer

Item raidcmd

Description

-

Initialize Priority

Rebuild Priority

Battery Status

Initialize Priority

Rebuild Priority

Indicates the status of the Battery installed in the RAID Controller.

Three possible status are as follows:

Normal: Indicates that the Battery can be used normally.

Warning: Indicates that the Battery cannot be used normally due to some reason.

Not Present: Indicates that no Battery is installed in the RAID Controller.

This item is indicated by raidcmd only. You need to see the property of Battery for seeing the information of Battery by RAID Viewer.

Indicates the priority level of Initialize executed in the computer system.

Three possible Initialize Priorities are as follows:

High: Executes Initialize at high priority.

Middle: Executes Initialize at balanced priority.

Low: Executes Initialize at low priority.

Indicates the priority level of Rebuild executed in the computer system.

Three possible Rebuild Priorities are as follows:

High: Executes Rebuild at high priority.

Middle: Executes Rebuild at balanced priority.

Low: Executes Rebuild at low priority.

Consistency Check

Priority

Patrol Read

Consistency Check

Priority

Patrol Read

Indicates the priority level of Consistency Check executed in the computer system.

Three possible Consistency Check Priorities are as follows:

High: Executes Consistency Check at high priority.

Middle: Executes Consistency Check at balanced priority.

Low: Executes Consistency Check at low priority.

Indicates whether Patrol Read is executed or not.

Enable: Executes Patrol Read.

Disable: Does not execute Patrol Read.

Patrol Read Priority Patrol Read Priority Indicates the priority level of Patrol Read executed in the computer system.

Three possible Patrol Read Priorities are as follows:

High: Executes Patrol Read at high priority.

Middle: Executes Patrol Read at balanced priority.

Low: Executes Patrol Read at low priority.

Buzzer Setting Buzzer Setting Indicates whether the Buzzer of the RAID Controller is used if a failure occurs in the RAID System.

Enable: Uses the Buzzer.

Disable: Does not use the Buzzer.

Some types of the RAID Controller do not support items appearing in the properties of RAID

Controllers and/or items whose settings can be changed. Unsupported items indicate space or do not appear in the list.

Referring to Property of Battery

For the information on a Battery on RAID Controller, see the property of the Battery by RAID Viewer and, see the property of the RAID Controller by raidcmd.

To display the property of Battery by RAID Viewer, click the

Battery whose information is to be seen on the Tree View and click [Properties] on the pull-down menu of menu item [File].

The [General] tab indicates the property of the Battery.

42

Item

RAID Viewer

Status

Description

Indicates the status of the Battery installed in the RAID Controller.

Three possible status are as follows:

Normal: Indicates that the Battery can be used normally.

Warning: Indicates that the Battery cannot be used normally due to some reason.

Not Present: Indicates that no Battery is installed in the RAID Controller.

Referring to Property of Logical Drive

For the information on a Logical Drive, see the property of the Logical Drive.

To display the property of Logical Drive by RAID Viewer, click the Logical Drive whose information is to be seen on the

Tree View and click [Properties] on the pull-down menu of menu item [File].

The [Logical Drive Properties] dialog box contains the

[General] and [Option] tabs.

The [General] tab indicates the property of the Logical Drive.

The [Option] tab allows you to see the settings of the Logical

Drive.

You can change the settings in the Advanced Mode.

Use "property" command to see property of a Logical Drive by raidcmd.

-tg : Specify "ld" to see property of a Logical Drive

-c : Number of the RAID Controller

-l : Number of the Logical Drive

Item

RAID Viewer

Item raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Capacity : 20GB

Stripe Size : 64KB

Cache Mode (Setting) : Auto Switch

Cache Mode (Current) : Write Back

Status : Online

>

Description

Number

ID

Physical Device

Number

RAID Controller #X

Logical Drive #Y

ID

Physical Device

Number

Indicates the management number (logical address) of the Logical Drive in the

Universal RAID Utility.

The Universal RAID Utility assigns a number beginning with 1 in correspondence with the value of [ID].

Indicates the original identification value of the Logical Drive. Use this value to create Logical Drives managed by the BIOS utility of the RAID Controller correspond with those managed by the Universal RAID Utility.

Indicates the numbers of Physical Devices configuring the Disk Array in which the Logical Drive exists.

43

Item

RAID Viewer

Disk Array

Information

RAID Level

Capacity

Stripe Size

Cache Mode

(Setting)

Cache Mode

(Current)

Status

Item raidcmd

Disk Array

Information

RAID Level

Capacity

Stripe Size

Cache Mode

(Setting)

Cache Mode

(Current)

Status

Description

Indicates the number of the Disk Array in which the Logical Drive exists and the information on the location in the Disk Array. The information is displayed in the following format.

<RAID Viewer>

Disk Array number (sequence number starting from the top / sequence number of Logical Drive in Disk Array)

<raidcmd>

Disk Array number (order sequence number starting from the top / sequence number of Logical Drive in Disk Array)

Indicates the RAID Level of the Logical Drive.

The value can be RAID 0, RAID 1, RAID 5, RAID 6, RAID 00, RAID 10, RAID 1E,

RAID 50 or RAID 60.

Indicates the capacity of the Logical Drive in GB.

Indicates the Stripe Size of the Logical Drive.

The value can be 1KB, 2KB, 4KB, 8KB, 16KB, 32KB, 64KB, 128KB, 256KB,

512KB, or 1024KB.

Indicates the mode of writing data to the cache memory installed in the RAID

Controller.

Three possible modes are as follows:

Auto Switch: Switches the mode automatically between Write Back and Write

Through depending on the existence and/or status of Battery.

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Indicates the current value of the mode of writing data to the cache memory installed in the RAID Controller.

Three possible modes are as follows:

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Indicates the status of the Logical Drive.

Three possible status are as follows:

Online: Indicates that the redundancy of the Logical Drive is retained.

Degraded: Indicates that the redundancy of the Logical Drive is lost or degraded.

Accessing to the Logical Drive is enabled.

Offline: Indicates that the Logical Drive is offline and accessing to the Logical

Drive is disabled.

 Each RAID Controller supports specific RAID Levels and Stripe Sizes. Unsupported items indicate space or do not appear in the list.

 Each RAID Controller supports specific Cache Modes. Unsupported Cache Modes do not appear.

 Each RAID Controller supports specific items appearing on the Property tab of the Logical

Drive and specific items whose settings can be changed. Unsupported items indicate space or do not appear in the list.

The status of a Logical Drive is defined depending on the RAID Level and the number of

Physical Devices failed.

If the RAID Level is RAID 10 or RAID 50 and two Physical Devices are failed, the status will be [Degraded] or [Offline] depending on the failed Physical Devices.

44

Number of failed Physical

Devices

RAID 0

RAID 1

RAID 5

RAID 6

RAID 10

RAID 50

0

Online

Online

Online

Online

Online

Online

1

Offline

Degraded

Degraded

Degraded

Degraded

Degraded

2

Offline

Offline

Offline

Degraded

Degraded/Offline

Degraded/Offline

3 or more

Offline

-

Offline

Offline

Offline

Offline

Referring to Property of Physical Device

For the information on a Physical Device, see the property of the Physical Device.

To display the property of Physical Device by RAID Viewer, click the Physical Device whose information is to be seen on the

Tree View and click [Properties] on the pull-down menu of menu item [File].

The [General] tab indicates the property of the Physical Device.

Use "property" command to see property of a Physical

Device by raidcmd.

-tg : Specify "pd" to see property of a Physical Device

-c : Number of the RAID Controller

-p : Number of the Physical Device

Item

RAID Viewer

Item raidcmd

> raidcmd property -tg=pd -c=1 -p=1

RAID Controller #1 Physical Device #1

ID : 0

Enclosure : 1

Slot : 1

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936751SS

Firmware Version : 0001

Serial Number : 3PE073VM

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

>

Description

Number RAID Controller #X

Physical Device #Y

ID

Enclosure

ID

Enclosure

Indicates the management number (logical address) of the Physical Device in the Universal RAID Utility.

The Universal RAID Utility arranges Physical Devices in the ascending order of

IDs and assigns a number beginning with 1 sequentially to the Physical Devices.

Indicates the original identification value of the Physical Device. Use this value to make Physical Devices managed by the BIOS utility of the RAID Controller correspond with those managed by the Universal RAID Utility.

The format of the ID varies depending on the types of RAID Controllers.

Indicates the number of Enclosure inserted Physical Device.

This value is a number beginning with 1.

45

Slot

Item

RAID Viewer

Device Type

Interface

Vendor/Model

Firmware Version

Serial Number

Vendor/Model

Firmware Version

Serial Number

Capacity

Status

Capacity

Status

Hot Spare

Information

S.M.A.R.T.

Slot

Item raidcmd

Device Type

Interface

Hot Spare

Information

S.M.A.R.T.

Description

Indicates the number of Slot inserted Physical Device.

This value is a number beginning with 1.

Indicates the type of Physical Device.

Four possible types are as follows:

HDD : Hard Disk Drive

HDD(SSD) : Solid State Drive

Tape Drive : Tape Drive

CD/DVD : CD drive or DVD drive

Indicates the type of the interface to which the Physical Device is connected.

Two possible types are as follows:

SAS : Serial Attached SCSI

SATA : Serial ATA

Indicates the vendor and model name of the Physical Device.

Indicates the version of the Physical Device.

Indicates the serial number of the Physical Device.

This item is indicated when [Device Type] item is [HDD] or [HDD(SSD)].

Indicates the capacity of the Physical Device in GB.

This item is indicated when [Device Type] item is [HDD] or [HDD(SSD)].

Indicates the status of the Physical Device.

Five possible status are as follows:

Online: Indicates that the Physical Device is incorporated into a Logical Drive to operate normally.

Failed: Indicates that the Physical Device is incorporated.

Rebuilding: Indicates that the Physical Device is rebuilding.

Hot Spare: Indicates that the Physical Device is set as a Hot Spare.

Ready: Indicates that the Physical Device is not incorporated into a Logical Drive.

This item is indicated when [Device Type] item is [HDD] or [HDD(SSD)].

Indicates the Hot Spare mode of the Physical Device if it is specified as a Hot

Spare. Two possible modes are as follows:

Global: The Physical Device can be used as a Hot Spare of any Disk Array in the

RAID Controller.

Dedicated: The Physical Device can be used as a Hot Spare of the specified Disk

Array. Also indicates the number of the specified Disk Array.

This item is indicated when [Device Type] item is [HDD] or [HDD(SSD)] and the

Physical Device is Hot Spare.

Indicates the diagnosis result of S.M.A.R.T.(Self-Monitoring, Analysis and

Reporting Technology) function. Two possible statuses are as follows.

Normal: Does not detect any error caused by the S.M.A.R.T. function.

Detected: Detects one or more errors caused by the S.M.A.R.T. function.

This item is indicated when [Device Type] item is [HDD] or [HDD(SSD)].

 Each RAID Controller supports specific items appearing on the Property tab of the Physical

Device and specific items whose settings can be changed. Unsupported items indicate space or do not appear in the list.

 Even if Physical Device does not break down when you execute Make Offline, [Status] item is changed to [Failed].

46

Referring to Property of Disk Array

For the information on a Disk Array, see the property of the Disk Array.

To display the property of Disk Array by RAID Viewer, click the

Disk Array whose information is to be seen on the Tree View and click [Properties] on the pull-down menu of menu item

[File].

The [General] tab indicates the property of the Disk Array.

Use "property" command to see property of a Disk Array by raidcmd.

-tg : Specify "da" to see property of a Disk Array

-c : Number of the RAID Controller

-a : Number of the Disk Array

> raidcmd property -tg=da -c=1 -a=1

RAID Controller #1 Disk Array #1

ID : 0

Physical Device Number : 1, 2, 3

Capacity : 67GB

Unused Capacity : 47GB

>

Item

RAID Viewer

Item raidcmd

Description

Number

ID

RAID Controller #X

Disk Array #Y

ID

Indicates the management number (logical address) of the Disk Array in the

Universal RAID Utility.

Indicates the original identification value of the Disk Array. Use this value to create Disk Array managed by the BIOS utility of the RAID Controller correspond with those managed by the Universal RAID Utility.

Indicates the numbers of Physical Devices configuring the Disk Array. Physical Device

Number

Capacity

Unused Capacity

Physical Device

Number

Capacity

Unused Capacity

Indicates the total capacity of Physical Device in Disk Array in GB.

Indicates the total capacity of unused area in the Disk Array in GB.

Checking Execution Status of Operation

RAID Viewer and raidcmd allows the checking execution status of operation in the RAID System.

To check the execution status of operation by RAID Viewer, use Operation View on RAID Viewer. See "Operation View" for

detail.

To check the execution status of operation by raidcmd, use

"oplist" command.

The following operations are displayed by "oplist" command.

The target components and status appear in operations:

Initialize

Rebuild

> raidcmd oplist

RAID Controller #1

LD #1 : Consistency Check (Running 52%)

LD #2 : Initialize (Running 33%)

PD #1 : Rebuild (Running 99%)

RAID Controller #2

LD #1 : Consistency Check (Running 2%)

PD #2 : Rebuild (Paused 22%)

>

 Consistency Check

The operation performed at execution of the raidcmd appears. Terminated operations do not appear. For the results of terminated operations, see the RAID Log and/or properties.

Status Description

Running (N %)

Paused (N %)

Queued (N %)

The operation is running (N is progress).

The operation is paused (N is progress).

The operation is queued (N is progress).

47

Updating Information of RAID System

The management information of RAID System managed by the Universal RAID Utility is corrected by the raidsrv service at the following timings:

 Starting raidsrv service

 Receiving an event such as change of RAID System status or change of execution status of an operation having occurred

To update the management information of the RAID System to the latest, collect the newest information of all RAID

System by the RAID Viewer and raidcmd.

RAID Viewer

Use [Rescan] in [File] menu.

Step 1 Start the RAID Viewer. Click [Rescan] in [File] menu. The raidsrv service acquires the information on the RAID System from the RAID System again and updates the management information to the latest. raidcmd

Use "rescan" command.

Step 1 Execute "rescan" command. The raidsrv service acquires the information of the RAID System again and updates the management information to the latest.

> raidcmd rescan

>

1

Referring to RAID System Operation Log

Operations done for RAID Systems and events occurred in the RAID Systems are registered to the RAID Log of the

Universal RAID Utility. See "Logging Events to RAID Log" for detail.

In case of the operating system is Windows, use Log Viewer to see RAID Log

The information saved in the RAID Log at the start of the Log Viewer appears on it. To update the information, click [Refresh] on the pull-down menu of menu item [File]. The

Log Viewer acquires the RAID Log again and updates the displayed information to the latest.

In case of the operating system is Linux, use text editor or otherwise to see “Logging Events to RAID Log.”

48

Configuration of RAID System

This chapter describes the configuration of a RAID System by using the Universal RAID Utility.

The Universal RAID Utility provides a variety of functions depending on purposes.

Would like to make

Hot Spare as measures against failure of Physical

Device. Allows Global or Dedicated

Hot Spare to be made without errors.

See "Making Hot Spare".

Would like to configure RAID

System easily due to no expert knowledge of RAID System.

Provides "Easy Configuration" allowing RAID System to be configured without expert knowledge of RAID System.

See "Configuring RAID

System Easily".

Would like to add a

Logical Drive easily.

Allows Logical Drive to be made only by setting two selection items.

See "Creating Logical

Drive Easily".

Would like to specify configuration of

Logical Drive closely or create more than one Logical Drive at a time.

Allows information on

Logical Drive to be set closely or more than one

Logical Drive to be created at a time at will.

See "Creating Logical

Drive Freely".

Would like to delete unnecessary Logical

Drive.

See "Deleting Logical

Drive".

You can delete the Logical

Drive without stopping the

System.

Figure 8 RAID System configuration functions

49

Making Hot Spare

The Universal RAID Utility can make a Hot Spare to be replaced with a Physical Device in which a failure occurs.

Hot spares can have the following two modes.

Mode Description

Global (Hot Spare) Available as a Hot Spare of every Disk Array for a single RAID Controller.

Dedicated (Hot Spare) Available as a Hot Spare of a specific Disk Array for a single RAID Controller.

In either mode, note the following to have a Hot Spare operate normally.

 A Hot Spare can operate properly only for a Disk Array configured with Physical Devices of the same interface type and the same device type.

 A Hot Spare can operate properly only if the Hot Spare has the capacity equal to or larger than that of the

Physical Device in which a failure occurs.

 A Physical Device in which a S.M.A.R.T. error is detected cannot be used as a Hot Spare.

The maximum number of Hot Spares that can be created is 8 for N8103-109/128/134/135

RAID Controllers.

About Global Hot Spare

Global Hot Spare is a Hot Spare for all the Disk Arrays under a single RAID Controller.

Ex.1 : If you make the Global Hot Spare on the RAID Controller which has Disk Arrays #1 and #2, the Global Hot

Spare is a Hot Spare of Disk Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Global Hot

Spare

Figure 9 Global Hot Spare 1

Ex.2 : If you create the Disk Array #3 on the RAID System of Ex.1, the Global Hot Spare is a Hot Spare for the Disk

Array #3 too.

Disk Array

#1

Disk Array

#2

Disk Array

#3

Global Hot

Spare

Figure 10 Global Hot Spare 2

50

About Dedicated Hot Spare

Dedicated Hot Spare is a Hot Spare for the specified Disk Arrays under a single RAID Controller. The Dedicated

Hot Spare has the following features:

 Dedicated Hot Spare is a Hot Spare for specified Disk Arrays.

 One Dedicated Hot Spare can be a Hot Spare for one or more Disk Arrays.

 One or more Dedicated Hot Spare can be a Hot Spare for one or more Disk Arrays.

 Dedicated Hot Spares cannot be created in a Disk Array containing Logical Drives with the

RAID Level being RAID 0.

 Dedicated Hot Spares cannot be created in a Disk Array which does not have any Logical

Drive.

 Dedicated Hot Spare can be created by a Physical Device as which a Physical Device of the same Interface Type and Device Type to create the Disk Array.

Ex 1 : You make the Dedicated Hot Spare on the RAID Controller which has Disk Arrays #1 and #2. If you specify only the Disk Array #1 as the target Disk Array, the Dedicated Hot Spare is a Hot Spare of Disk Array #1.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare

Figure 11 Dedicated Hot Spare 1

Ex 2 : If you specify the Disk Arrays #1 and #2 as the target Disk Array, the Dedicated Hot Spare is a Hot Spare of

Disk Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare

Figure 12 Dedicated Hot Spare 2

Ex 3 : In case of the RAID System in Ex1, you can add more Dedicated Hot Spare . If you add the Dedicated Hot

Spare #2 to the Disk Array #1, the both Dedicated Hot Spare are the Hot Spare for the Disk Array #1.

51

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare #1

Dedicated

Hot Spare #2

Figure 13 Dedicated Hot Spare 3

Ex 4 : In case of the RAID System in Ex2, you can add more Dedicated Hot Spare likely Ex2. If you add the

Dedicated Hot Spare to the Disk Arrays #1 and #2, the both Dedicated Hot Spare are the Hot Spare for the Disk

Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare #1

Dedicated

Hot Spare #2

Figure 14 Dedicated Hot Spare 4

Making Global Hot Spare

The procedure of making a Global Hot Spare is described below.

RAID Viewer

Use [Make Global Hot Spare] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Ready] on the Tree View.

Step 2 Select [Hot Spare] on the pull-down menu of menu item [Control] and click [Make Global

Hot Spare].

Step 3 If you see the property of the Physical

Device after making a Global Hot Spare, you can find that the value of [Status] is set to [Hot Spare] and item [Hot Spare Information] appears newly with value [Global].

52

raidcmd

Use "hotspare" command.

Step 1 Execute "hotspare" command with –mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with which a Hot Spare is made

-p : Number of the Physical Device with which a Global

Hot Spare is made

-mr : Specify "make" to make Global Hot Spare

Step 2 If you see the property of the Physical

Device after making the Global Hot Spare, you find that the value of [Status] is changed to [Hot Spare] and new item [Hot Spare Information] appears with value [Global].

> raidcmd hotspare -c=1 -p=6 -mr=make

Make Global Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

>

> raidcmd property -tg=pd -c=1 -p=6

RAID Controller #1 Physical Device #6

ID : 5

Enclosure : 1

Slot : 6

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Hot Spare

Hot Spare Information : Global

S.M.A.R.T. : Normal

>

1

2

Making Dedicated Hot Spare

The procedure of making a Dedicated Hot Spare is described below.

RAID Viewer

Use [Make Dedicated Hot Spare...] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Ready] on the Tree View.

Step 2 Select [Hot Spare] on the pull-down menu of menu item [Control] and click [Make

Dedicated Hot Spare...].

Step 3 The [Make Dedicated Hot Spare] dialog box appears. Check the check box of the Disk Array for which a Dedicated Hot Spare is to be made. The

Dedicated Hot Spare may be made for more than one Disk Array. However, it cannot be made for a Disk

Array requiring a capacity larger than [Capacity of selected Physical Device].

Click [OK] to make the Dedicated Hot Spare.

Step 4 If you see the property of the Physical

Device after making a Dedicated Hot Spare, you can find that the value of [Status] is set to [Hot Spare] and item [Hot Spare Information] appears newly with value [Dedicated (Disk Array #X)].

53

raidcmd

Use "hotspare" command.

Step 1 Execute "hotspare" command with -mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with which a Hot Spare is made

-p : Number of the Physical Device with which a Dedicated

Hot Spare is made(The capacity of the Physical Device should be equal to or larger than any Physical Device used by the target Disk Array)

-mr : Specify "make" to make Dedicated Hot Spare

-a : Number of the target Disk Array using the Dedicated

Hot Spare

Step 2 If you see the property of the Physical

Device after making the Dedicated Hot Spare, you find that the value of [Status] is changed to [Hot

Spare] and new item [Hot Spare Information] appears with value [Dedicated].

> raidcmd hotspare -c=1 -p=6 -mr=make -a=2

Make Dedicated Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

>

> raidcmd property -tg=pd -c=1 -p=6

RAID Controller #1 Physical Device #6

ID : 5

Enclosure : 1

Slot : 6

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

2

1

Capacity : 146GB

Status : Hot Spare

Hot Spare Information : Dedicated (Disk Array #2)

S.M.A.R.T. : Normal

>

Removing Hot Spare

The procedure of removing a Hot Spare is described below.

RAID Viewer

Use [Remove Hot Spare] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Hot Spare] on the Tree View.

Step 2 Select [Hot Spare] on the pull-down menu of menu item [Control] and click [Remove Hot

Spare].

Step 3 If you see the property of the Physical

Device after removing it from the Hot Spare, you can find that the value of [Status] is set to [Ready] and item [Hot Spare Information] disappears. raidcmd

Use "hotspare" command.

Step 1 Execute "hotspare" command with -mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device from which the Hot Spare is removed

-p : Number of the Physical Device from which the Hot

Spare is removed

-mr : Specify "remove" to remove Hot Spare

Step 2 If you see the property of the Physical

Device after removing the Hot Spare, the value of

[Status] is changed to [Ready] and item [Hot Spare

Information] disappears.

> raidcmd hotspare -c=1 -p=6 -mr=remove

Remove Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

>

> raidcmd property -tg=pd -c=1 -p=6

RAID Controller #1 Physical Device #6

Capacity : 146GB

Status : Ready

S.M.A.R.T. : Normal

>

2

ID : 5

Enclosure : 1

Slot : 6

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

1

54

Configuring RAID System Easily

The Universal RAID Utility supports the Easy Configuration function allowing configurations such as creating Logical

Drive and making a Hot Spare to be provided in the state where unused Physical Devices are connected to RAID

Controllers.

If you decide the number of Physical Devices used for data storage (or the number of Physical Devices configuring

Logical Drives) and the number of Physical Devices used as Hot Spares among unused Physical Devices connected to

RAID Controllers, the Universal RAID Utility automatically configure the RAID System.

The benefits of configuring a RAID System by using the Easy Configuration are as follows. The Universal RAID Utility performs the jobs which must be examined and manipulated to configure a RAID System instead.

 Allowing a RAID System to be configured only by specifying three items, or a RAID Controller, the number of

Physical Devices used for Logical Drives and the number of Logical Drives to be created.

 Allowing the Universal RAID Utility to set all the items associated with Logical Drives (including RAID Level,

Capacity, and Stripe Size) automatically.

 Allowing more than one Logical Drive to be created at a time.

 Making Dedicated Hot Spares for Logical Drives automatically created by Universal RAID Utility if Physical Devices are left for Hot Spares.

The maximum number of Hot Spares that can be created is 8 for N8103-109/128/134/135

RAID Controllers.

Easy Configuration will fail if you specify more than 8 Hot Spares.

Procedure of Easy Configuration of RAID System

The following describes the procedure of configuring a RAID System easily.

RAID Viewer

Use [Easy Configuration...] in [Tool] menu.

Step 1 Connect Physical Devices used for Easy Configuration to the RAID Controller at this timing if required. If the

Physical Devices are connected completely, start the RAID Viewer.

Step 2 Click [Easy Configuration...] on the pull-down menu of menu item

[Tool].

Step 3 The [Easy Configuration...] wizard is started. In step 1/3, select the RAID Controller to be configured by clicking it. Then click [Next].

In the [RAID Controller] area, RAID Controllers which do not meet the conditions on Easy Configuration do not appear.

55

Step 4 In step 2/3, specify the number of

Physical Devices used by Logical Drives (or the number of Physical Devices used for data storage) and the number of Logical Drives created in the RAID

Controller. If Physical Devices of different interface types or device type exist, specify the number of

Physical Devices in each type. After the specification, click [Next].

Step 5 Step 3/3 shows the configuration of the

RAID System to be configured by the Easy

Configuration. To the RAID System according to the displayed information, click [OK]. To change the configuration, click [Back].

Step 6 If you click [OK] in step 3/3, then the

RAID System will be configured. After the Logical

Drives are created and the makings of Hot Spares are completed, [Completing the "Easy Configuration"

Wizard] appears. Now creating the Logical Drives and making Hot Spares is completed. After the wizard is closed, see the Tree View to check the configuration.

However, the Initialize of the Logical Drives having been created may not be completed. The progress and result of initializing the Logical Drives can be checked on the Operation View.

56

raidcmd

Use "econfig" command.

Step 1 Connect Physical Devices used for Easy

Configuration to the RAID Controller at this timing if required.

Step 2 Execute "econfig" command.

Step 3 Specify the conditions on Easy

Configuration.

In step 1/3, select the RAID Controller to be configured. Enter the RAID Controller number to be configured.

Step 4 In step 2/3, specify the number of

Physical Devices used for Logical Drive(s) ("Physical

Device count using Logical Drive(s)") and the number of Logical Drives to be created in the RAID Controller

("Making Logical Drive count"). If Physical Devices of different Interface Types or Device Type exist, specify the number of Physical Devices in each type (in the example shown to the right, proper settings are provided for Physical Devices of the SAS interface. If other Physical Devices of different types exist, perform the operation in each type).

Step 5 Step 3/3 shows the configuration of the

RAID System to be configured by the Easy

Configuration. To configure the RAID System according to the displayed information, type "yes". To change the configuration, type "no".

If you type "yes", the raidcmd executes the configuration of the RAID System and terminates normally. Making Logical Drives and Hot Spares is now completed. See the property of each component to check the configuration. However, the Initialize of the Logical Drives having been created may not be completed. The progress of initializing the Logical

Drives can be checked by using "oplist" command.

The result of initializing the Logical Drive can be checked by RAID Log.

> raidcmd econfig

2

Step 1/3 : Select RAID Controller

RAID Controller #1 MegaRAID SAS PCI Express(TM) ROMB

RAID Controller #2 MegaRAID SAS 8480E

RAID Controller [1-2] : 1

<Physical Device (Type : SAS-HDD)>

3

Step 2/3 : Set the contents of configuration

Unused Physical Device count : 7

Physical Device count using Logical Drive(s) [ 2- 7] : 6

Hot Spare count : 1

Do you continue ? [yes(y) or no(n)] : y

Maximum Logical Drive count : 2

Creating Logical Drive count [ 1- 2] : 1

Do you continue ? [yes(y) or no(n)] : y

Step 3/3 : Confirm the contents of configuration and "property" commands.

Do you continue ? [yes(y) or no(n)] : yes

>

4

RAID Controller #1(0) MegaRAID SAS PCI Express(TM) ROMB

Disk Array #1

LD #1 [Online] RAID 5

PD #1(0) [Online] SAS-HDD

PD #2(1) [Online] SAS-HDD

PD #3(2) [Online] SAS-HDD

PD #7(6) [Dedicated Hot Spare] SAS-HDD

Disk Array #2

LD #2 [Online] RAID 5

PD #4(3) [Online] SAS-HDD

PD #5(4) [Online] SAS-HDD

PD #6(5) [Online] SAS-HDD

PD #7(6) [Dedicated Hot Spare] SAS-HDD

Disk Array #3

LD #3 [Online] RAID 1

PD #8(7) [Online] SATA-HDD

PD #9(8) [Online] SATA-HDD

PD #10(9) [Dedicated Hot Spare] SATA-HDD

<Caution>

Create Logical Drive #2 with different Physical Devices of a capacity. Therefore, Logical Drive capacity is decided by the smallest Physical Device of capacity.

Run the above configuration.

Initialize all of Logical Drive after creating them. You can see the progress and the result of Initialize by "oplist"

5

RAID Controller and Physical Device have two numbers in Step 3/3.

RAID Controller #A (B)

Physical Device #C (D)

A : The number of RAID Controller, B : ID of RAID Controller

C : The number of Physical Device, D : ID of Physical Device

RAID Controller Enabling Easy Configuration to Be Executed

Any RAID Controller enabling Easy Configuration to be executed must meet the following conditions.

1.

Allowing Dedicated Hot Spares to be made, and

2.

Connecting with more than one unused Physical Device.

57

Physical Devices Available for Easy Configuration

Only unused Physical Devices are available for Easy Configuration. Unused Physical Devices are those with their

[Status] being [Ready].

Creating Logical Drives by Easy Configuration

Logical Drives created by Easy Configuration are described below.

RAID Levels and the number of Logical Drives allowed to be created

The RAID Level of a Logical Drive created by Easy Configuration should be RAID 1 or RAID 5. Whether RAID 1 or RAID 5 is used is defined by RAID Levels supported by the RAID Controller and the number of Physical

Devices used by the Logical Drive.

The number of Logical Drives allowed to be created is also defined by the similar conditions.

RAID Controller supporting RAID Levels RAID 1 and RAID 5

Number of Physical Devices used by Logical Drive

2

3 - 5

6 or more

RAID Level of Logical Drive

RAID 1

RAID 5

RAID 5

Number of Logical Drives allowed to be created

1

1

Number of Physical Devices used by Logical Drive / 3

RAID Controller supporting RAID 1 only

Number of Physical Devices used by Logical Drive

2 or more

RAID Level of Logical Drive

RAID 1

Number of Logical Drives allowed to be created

Number of Physical Devices used by Logical Drive / 2

The Easy Configuration can only create Logical Drives of RAID 1 or RAID 5.

Physical Devices used for Logical Drives

Physical Devices of lower Physical Device Numbers are used preferentially for Logical Drives to be created excluding those for making Hot Spares.

Ex. : If Physical Devices #1 - #7 can be used for Easy Configuration and Physical Device #3 is used as a Hot

Spare, Logical Drives #1 and #2 are created with Physical Devices #1 and #2 having lower Physical Device

Numbers and Physical Devices #5, #6 and #7, respectively.

Physical

Device #1

Physical

Device #2

Physical

Device #3

Hot Spare

Physical

Device #4

Physical

Device #5

Physical

Device #6

Physical

Device #7

Logical

Drive #1

Logical

Drive #2

Figure 15 Assigning Physical Devices in Easy Configuration 1

If more than one Logical Drive are created and the number of Physical Devices configuring a Logical Drive is not equal to others, a larger number of Physical Devices should be assigned to a Logical Drive having a smaller logical number.

58

Ex.: If Physical Devices #1 - #7 can be used for Easy Configuration and two Logical Drives are created, Logical

Drives #1 and #2 are created with four Physical Devices #1 - #4 and three Physical Devices #5 - #7, respectively.

Physical

Device #1

Physical

Device #2

Physical

Device #3

Physical

Device #4

Physical

Device #5

Physical

Device #6

Physical

Device #7

Logical

Drive #1

Logical

Drive #2

Figure 16 Assigning Physical Devices in Easy Configuration 2

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

Capacity of Logical Drive

The capacity of a Logical Drive to be created is defined by the RAID Level and the capacities of Physical

Devices used for the Logical Drive.

The Easy Configuration uses the entire areas of the Physical Devices to create a Logical Drive.

When a single Logical Drive is created by using Physical Devices of different capacities, the smallest capacity is applied among those of the Physical Devices.

Ex.: If Physical Devices #1 - #7 of different capacities can be used in Easy Configuration to create two Logical

Drives, use Physical Devices #1 - #4 and #5 - #7 to create Logical Drives #1 and #2, respectively. The capacity of each Logical Drive is defined by the smallest capacity among those of the Physical Devices for the Logical Drive.

Physical

Device #1

50GB

Physical

Device #2

50GB

Physical

Device #3

150GB

Physical

Device #4

100GB

Physical

Device #5

100GB

Physical

Device #6

100GB

Physical

Device #7

150GB

Logical

Drive #1

150GB

RAID 5

Only 50GB is used in each Physical Device

(#3 and #4) because the smallest capacity is

50GB (remaining capacities 100GB and

50GB are not used in #3 and #4, respectively).

Logical

Drive #2

200GB

RAID 5

Only 100GB can be used in Physical

Device #7 because the smallest capacity is 100GB in the

Physical Devices.

(Remaining 50GB is not used.)

Figure 17 Capacities of Logical Drives in Easy Configuration

59

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection item Value

Stripe Size

Cache Mode

Initialize Mode

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Full

Making Hot Spares by Easy Configuration

This section describes the information on Hot Spares to be made by the Easy Configuration.

Number of Hot Spares

The number of Hot Spares is defined by the number of unused Physical Devices connected to the RAID

Controller and the number of Physical Devices used for Logical Drives. The number of Hot Spares results from subtracting [Number of Physical Devices specified for Logical Drives] from [Unused Physical Device count] in step 2/3 of the [Easy Configuration...] wizard of RAID Viewer or "econfig" command of raidcmd.

Physical Devices used as Hot Spares

Physical Devices of larger capacities are preferentially used as Hot Spares. Among Physical Devices of the same capacity, Physical Devices of larger Physical Device Numbers are preferentially used as Hot Spares.

Ex.: For the example shown below, Physical Devices #1 - #7 can be used in Easy Configuration to make two

Hot Spares. Three Physical Devices have the largest capacity of 150GB. Accordingly, use Physical Devices #5 and #6 of larger Physical Device Numbers among the three Physical Devices as Hot Spares.

Physical

Device #1

100GB

Physical

Device #2

100GB

Physical

Device #3

150GB

Physical

Device #4

100GB

Physical

Device #5

150GB

Physical

Device #6

150GB

Physical

Device #7

100GB

Hot Spare Hot Spare

Figure 18 Assigning Hot Spares in Easy Configuration

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to make Hot Spares.

Modes of Hot Spares

The Easy Configuration can only make Dedicated Hot Spares but cannot make Global Hot Spares.

If more than one Logical Drive is created, the Dedicated Hot Spare can be used for all Logical Drives to be created.

60

Ex.: If Physical Devices #1 - #7 are used in Easy Configuration to create two Logical Drives and a single Hot

Spare, the Hot Spare will be the Dedicated Hot Spare for each Logical Drive.

Physical Devices

#1, #2 and #3

Physical Devices

#4, #5 and #6

Physical

Device #7

Logical

Drive #1

Logical

Drive #2

Dedicated

Hot Spare

Figure 19 Making Dedicated Hot Spare in Easy Configuration 1

Ex.: If Physical Devices #1 - #8 are used in Easy Configuration to create two Logical Drives and two Hot Spares,

Hot Spares #1 and #2 will be the Dedicated Hot Spares for Logical Drives #1 and #2, respectively.

Physical Devices

#1, #2 and #3

Physical Devices

#4, #5 and #6

Physical

Device #7

Physical

Device #8

Logical

Drive #1

Logical

Drive #2

Hot Spare

#1

Hot Spare

#2

Figure 20 Making Dedicated Hot Spares in Easy Configuration 2

61

Creating Logical Drive Easily

The Universal RAID Utility supports "Create Logical Drive - Simple Mode" in which a Logical Drive can be created only by selecting two selection items according to the guide.

"Create Logical Drive - Simple Mode" allows you to create a Logical Drive only by specifying two selection items, or the

RAID Level of the Logical Drive and Physical Devices to be used.

The benefits of creating a Logical Drive with "Create Logical Drive - Simple Mode" are as follows. The Universal RAID

Utility defines selection items which you should examine to create a Logical Drive instead of you.

 Allowing a Logical Drive to be created only by specifying two selection items (RAID Level and Physical Devices to be used).

 Allowing the Universal RAID Utility to set all setting items (including Capacity and Stripe Size) other than the RAID

Level and Physical Devices to be used automatically.

Operation Procedure of "Create Logical Drive - Simple

Mode"

This section describes the procedure of creating a Logical Drive by "Create Logical Drive - Simple Mode".

RAID Viewer

Use [Create Logical Drive (Simple)] in [Control] menu.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller at this timing if required. If the

Physical Devices are connected completely, start the RAID Viewer.

Step 2 Click the RAID Controller on the Tree View, select [Create Logical Drive] on the pull-down menu of menu item [Control], and click [Simple...].

If only a single unused Physical Device exists in the RAID Controller, "Create Logical Drive -

Simple Mode" is disabled.

Step 3 The [Create Logical Drive (Simple)] wizard is started.

In step 1/3, select the RAID Level of the Logical Drive to be created. After the selection, click [Next].

62

Step 4 In step 2/3, select Physical Devices to be used to create the Logical Drive. If Physical Devices of different types exist in the RAID Controller, click the type to be used on [Type]. Next, check the check boxes of Physical Devices to be used on [Physical Device].

You must select Physical Devices to be used by the number allowing the RAID Level selected in Step 1/3 to be created. After selecting Physical Devices properly, click [Next].

Step 5 Step 3/3 indicates the information on the Logical Drive to be created. Click [OK] to create the Logical Drive with the functions. Click [Back] to change one or more functions.

Step 6 In step 3/3, click [OK] to create the

View.

Logical Drive. After the Logical Drive is created completely, [Completing the "Create Logical Drive

(Simple)" Wizard] appears. Now the Logical Drive has been created completely. Close the wizard and check the information on the Logical Drive on the Tree View.

However, the Logical Drive having been created may not be initialized yet. Check the progress or result of the Initialize of the Logical Drive on the Operation raidcmd

Use "mklds" command.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller at this timing if required.

Step 2 Execute "mklds" command with the following parameters.

-c : Number of the RAID Controller in which a Logical Drive is created

-p : Numbers of the Physical Devices with which a Logical

Drive is created (The required number of Physical Devices varies depending on the RAID Level of the Logical Drive to be created).

-rl : RAID Level at which a Logical Drive is made ("Create

Logical Drive - Simple Mode" allows a Logical Drive with

RAID Level being RAID 1 or RAID 5 to be created)

> raidcmd mklds -c=1 -p=3,4,5 -rl=5 raidcmd creates Logical Drive #2.

Do you continue ? [yes(y) or no(n)] : y

2

3 raidcmd created Logical Drive #2, and started to initialize it.

You can see the progress and the result of initialize by

"oplist" and "property" commands.

>

Step 3 Type "yes" to reply to the confirmation message. Then a Logical Drive is created.

63

Step 4 After the Logical Drive is created completely, the raidcmd terminates normally. The Logical Drive has been created completely. You can check the information on the Logical Drive by using "property" command. However, the

Initialize of the Logical Drive having been created may not be completed. The progress of initializing the Logical Drive can be checked by using "oplist" command. The result of initializing the Logical Drive can be checked by RAID Log.

Physical Devices Available for "Create Logical Drive - Simple

Mode"

Unused Physical Devices are available for "Create Logical Drive - Simple Mode". Unused Physical Devices are those with their [Status] being [Ready].

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

Creating Logical Drives by "Create Logical Drive - Simple

Mode"

This section describes the information on Logical Drives to be created by "Create Logical Drive - Simple Mode".

RAID Level

The RAID Level of a Logical Drive which can be created by "Create Logical Drive - Simple Mode" should be

RAID 1 or RAID 5.

Capacity of Logical Drive

The capacity of a Logical Drive to be created is defined by the RAID Level and the capacities of Physical

Devices used for the Logical Drive. In "Create Logical Drive - Simple Mode", a Logical Drive is created by using the entire areas of the Physical Devices.

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection item Value

Stripe Size

Cache Mode

Initialize Mode

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Full

64

Creating Logical Drive Freely

The Universal RAID Utility supports "Create Logical Drive - Custom Mode" in which a Logical Drive can be created as required by specifying the setting items of the Logical Drive closely.

"Create Logical Drive - Custom Mode" allows you to create a Logical Drive by specifying the setting items of the Logical

Drive closely. It can also be used to create Logical Drives of several RAID Levels or create a Logical Drive by using unused area of Disk Array. In addition, "Create Logical Drive - Custom Mode" enables more than one Logical Drive to be created at a time.

The benefits of creating Logical Drives by "Create Logical Drive - Custom Mode" are as follows:

 Allows Logical Drives of various RAID Levels (RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and RAID 50) to be created.

 Allows selection items (including Capacity, Stripe Size, Cache Mode and Initialize Mode) to be specified closely.

 Allows not only unused Physical Devices but also unused area of Disk Array to be used to create a Logical Drive of

RAID 0, RAID 1, RAID 5, or RAID 6.

 Allows more than one Logical Drive to be created by a set of operations (only RAID Viewer).

Operation Procedure of "Create Logical Drive - Custom

Mode"

This section describes the procedure of creating a Logical Drive by "Create Logical Drive - Custom Mode".

"Create Logical Drive - Custom Mode" is available only in the Advanced Mode.

RAID Viewer

Use [Create Logical Drive(Custom)] in [Control] menu.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller at this timing if required. If the

Physical Devices are connected completely, start the RAID Viewer.

Step 2 Change the RAID System Management

Mode to the Advanced Mode if it is set to the Standard

Mode. To do this, click [Advanced Mode] on the pull-down menu of menu item [Tool].

Click a RAID Controller on the Tree View, select [Create

Logical Drive] on the pull-down menu of menu item [Control], and click [Custom...].

Step 3 The [Create Logical Drive (Custom)] dialog box is started. In the Custom Mode, register a

Logical Drive to be created to the list of the dialog box. If the Logical Drive may be registered, click [Add].

To delete a registered Logical Drive, click the Logical

Drive to be deleted and click [Delete].

65

Step 4 If you click [Add] in the [Create Logical

Drive (Custom)] dialog box, the [Register Logical

Drive] wizard is started. In step 1/3, select the RAID

Level of the Logical Drive to be registered. After the selection, click [Next].

Step 5 In step 2/3, the operation varies depending on the RAID Level selected in step 1/3.

(1) When RAID 0, RAID 1, RAID 5, or RAID 6 is selected as the RAID Level, select a Disk Array to be used for the Logical Drive.

If the RAID Controller contains Physical Devices of different types, click the type to be used on [Type].

Next, click the Disk Array node to be used on [Disk

Array]. After the selection, click [Next].

To create a Disk Array to be used newly, click [Add

Disk Array]. Then the [Add Disk Array] dialog box appears. Check the check boxes of Physical Devices to be used for the added Disk Array by the number required for the RAID Level to be created. Then click

[OK]. The newly created Disk Array is added to [Disk

Array] in step 2/3 of the [Register Logical Drive] wizard.

(2) RAID 10 or RAID 50 is select as the RAID Level, select Physical Devices used for the Logical Drive.

For RAID 10, check the check boxes of four Physical

Devices. For RAID 50, check the check boxes of six or larger Physical Devices. Further, the number of

Physical Devices should be even. After the selection, click [Next].

66

Step 6 In step 3/3, select the setting items of the Logical Drive to be registered. [Capacity] should be a value within the Capacity of the Logical Drive to be created. If the RAID Level of the Logical Drive to be created is RAID 10 or RAID 50, you may not enter the value. Select [Stripe Size], [Cache Mode] and

[Initialize Mode]. After selecting all the setting items, click [Next].

Step 7 If you click [Next] in step 3/3, then

[Completing the "Register Logical Drive" Wizard] will appear. Click [Finish] to register the Logical Drive with the data selected on the wizard. To change some data, click [Back].

Step 8 At the completion of the [Register Logical

Drive] wizard, the Logical Drive is registered in the list of the [Create Logical Drive (Custom)] dialog box.

Step 9 To create other Logical Drives, click [Add] and repeat steps 4 to 8 by the number of Logical

Drives to be created.

After registering all Logical Drives to create, click

[OK]. Then the dialog box is closed and the registered

Logical Drives are created. Check the contents of the

Logical Drives on the Tree View and/or their properties. However, the Initialize of the Logical

Drives having been created may not be completed.

The progress and result of initializing the Logical

Drives can be checked on the Operation View.

67

raidcmd

Use "mkldc" command. A count of Logical Drive created by raidcmd is 1 at same time.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller at this timing if required.

Step 2 Execute "mkldc" command with the following parameters.

-c : Number of the RAID Controller in which a Logical Drive is created

-p : Numbers of the Physical Devices used to create a

Logical Drive if used(The required number of Physical

Devices varies depending on the RAID Level of the Logical

Drive to be created)

-a : Number of the Disk Array used to create a Logical

Drive if used

> raidcmd mkldc -c=1 -p=3,4,5 -rl=5 -cp=100 -ss=64 -cm=auto

-im=full raidcmd creates Logical Drive #2

Do you continue ? [yes(y) or no(n)] : y

Step 3 Type "yes" to reply to the confirmation message. Then a Logical Drive is created.

2

3 raidcmd created Logical Drive #2, and started to initialize it.

You can see the progress and the result of initialize by

"oplist" and "property" commands.

>

-rl : RAID Level of a Logical Drive to be created("Create

Logical Drive - Custom Mode" allows a Logical Drive with

RAID Level being RAID 0 RAID 1, RAID 5, RAID 6, RAID 10, RAID 50 to be created)

-cp : Capacity of a Logical Drive to be created(This value may be omitted if a Logical Drive is created by using unused Physical

Devices entirely)

-ss : Stripe Size of a Logical Drive to be created(This value may not be specified if the default value for the RAID Controller is used)

-cm : Cache Mode of a Logical Drive to be created(This value may not be specified if the default value for the RAID Controller is used)

-im : Operation mode for Initialize executed after a Logical Drive is created(The [Full] mode is recommended. In the [Full] mode, the

Initialize Mode may not be specified)

Step 4 After the Logical Drive is created completely, the raidcmd terminates normally. The Logical Drive has been created completely. You can check the information on the Logical Drive by using "property" command. However, the

Initialize of the Logical Drive having been created may not be completed. The progress of initializing the Logical Drive can be checked by using "oplist" command. The result of initializing the Logical Drive can be checked by RAID Log.

Disk Arrays and Physical Devices Available for "Create

Logical Drive - Custom Mode"

For "Create Logical Drive - Custom Mode", Disk Arrays or unused Physical Devices are available depending on the

RAID Level of the Logical Drive to be created.

 Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

 Disk Array which does not have any Logical Drive cannot be used to create Logical Drives.

Logical Drive with RAID Level being RAID 0, RAID 1, RAID 5 or RAID 6

Disk Arrays containing empty areas or unused Physical Devices are available for creating a Logical Drive with the RAID Level being RAID 0, RAID 1, RAID 5, or RAID 6.

Among empty areas in a Disk Array, the empty area existing at the end of the Disk Array can be used. The

RAID Level of a Logical Drive to be created must be the same as that of the Logical Drives existing in the area used on the Disk Array.

If unused Physical Devices are used, create a Disk Array and create a Logical Drive on it. Unused Physical

Devices are those with their [Status] being [Ready].

Logical Drive with RAID Level being RAID 10 or RAID 50

Only unused Physical Devices are available for Logical Drives with RAID Level being RAID 10 or RAID 50.

Unused Physical Devices are those with their [Status] being [Ready].

68

Creating Logical Drives by "Create Logical Drive - Custom

Mode"

This section describes the information on Logical Drives to be created by "Create Logical Drive - Custom Mode".

RAID Levels

The RAID Level of a Logical Drive which can be created by "Create Logical Drive - Custom Mode" should be

RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, or RAID 50.

Supported RAID Levels vary in RAID Controllers. Unsupported RAID Levels cannot be selected.

Capacity of Logical Drive

A Logical Drive to be created in the Custom Mode can have any capacity. However, a Logical Drive with the

RAID Level being RAID 10 or RAID 50 must be created by using the entire areas of Physical Devices.

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection Item Value

Stripe Size

Cache Mode

Initialize Mode

Select a value out of 1KB, 2KB, 4KB, 8KB, 16KB, 32KB, 64KB, 128KB, 256KB, 512KB, and 1024KB.

Three possible values are as follows:

Auto Switch: Switches the mode automatically between Write Back and Write Through depending on the existence and/or status of Battery.

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Two possible values are as follows:

Full: Initializes both the management and data areas in the Logical Drive.

Quick: Initializes only the management information in the Logical Drive.

Supported Stripe Sizes and cache mode vary in RAID Controllers. Unsupported Stripe Sizes and cache modes cannot be selected.

69

Deleting Logical Drive

The Universal RAID Utility can delete a Logical Drive becoming unnecessary.

 The function of deleting a Logical Drive is available only in the Advanced Mode.

 You can delete Logical Drive with partitions. Before deleting a Logical Drive, check if the

Logical Drive contains required data. Deleting a Logical Drive causes all the data saved in the Logical Drive to be lost.

You can delete only the Logical Drive that is located at the end of Disk Array.

Deleting Logical Drive

The procedure of deleting a Logical Drive is described below.

RAID Viewer

Use [Delete Logical Drive] in [Control] menu.

Step 1 Start the RAID Viewer. Click the Logical Drive to be deleted on the

Tree View. Click [Delete Logical Drive] on the pull-down menu of menu item

[Control].

Step 2 Click [yes] on the dialog box shown to the right to run the delete. Click [No] to abort the delete Logical

Drive. raidcmd

Use "delld" command.

Step 1 Execute "delld" command with the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive to be deleted

-l : Number of the Logical Drive to be deleted

> raidcmd delld -c=1 -l=2

Delete Logical Drive #2

[Warning]

1

The all data will be lost on Logical Drive if the partitions exist on it.

Please make sure there is no important data before deleting

Logical Drive.

Do you continue ? [yes(y) or no(n)] : yes

>

Step 2 Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then a Logical Drive is deleted. Type "No" to abort the delete Logical Drive.

2

70

Maintenance of RAID System

This chapter describes the maintenance of a RAID System using the Universal RAID Utility.

Providing Patrol Read for Physical Devices

The Patrol Read function reads data saved in all Physical Devices in a RAID System entirely to check whether a read error occurs or not regularly in the background. The Patrol Read is effective to find failures including Physical Device medium error early. Be sure to execute Patrol Read for a RAID Controller if it supports the Patrol Read.

The Universal RAID Utility provides the function of indicating whether Patrol Read is executed or not and the function of changing the Patrol Read Priority.

Setting Whether Patrol Read Is Executed or Not

Whether Patrol Read is executed or not should be set in RAID Controllers. The procedure of setting whether Patrol

Read is executed or not is described below.

Changing the setting whether Patrol Read is executed or not is available only in the Advanced

Mode.

RAID Viewer

Change the property of RAID Controller.

Step 1 Start the RAID Viewer. Click a RAID Controller on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Patrol Read] to [Enable] or [Disable]. Click [OK] or

[Apply].

RAID Controllers of some types may not support Patrol Read. If the Patrol Read is not supported, items [Patrol Read] and [Patrol Read Priority] on the [Options] tab do not appear. raidcmd

Use "optctrl" command.

Step 1 Execute "optctrl" command with -pr option and the following parameters.

-c : Number of the RAID Controller for which whether Patrol

Read is executed or not is set

-pr : Specify "enable" to allow Patrol Read / Specify

"disable" not to allow Patrol Read.

Step 2 Check the execution result by using

"property" command. The following parameter of RAID

Controller is changed.

[Patrol Read] : "enable" to allow Patrol Read

"disable" not to allow Patrol Read

71

> raidcmd optctrl -c=1 -pr=enable

> raidcmd property -tg=rc -c=1

RAID Controller #1

2

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : High

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Enable

>

1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

Checking Result of Executing Patrol Read

You can find the result of executing Patrol Read by checking the RAID Log of the Universal RAID Utility.

When detects something problem, Universal RAID Utility records the log in the RAID Log.

Setting Patrol Read Priority

You can set the priority in which Patrol Read is executed in your computer. The procedure of setting the Patrol

Read Priority is described below.

Changing the priority of Patrol Read is available only in the Advanced Mode.

RAID Viewer

Change the property of RAID Controller on RAID Viewer.

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Patrol Read Priority] to [High], [Middle], or [Low].

Click [OK] or [Apply]. raidcmd

Use "optctrl" command.

Step 1 Execute "optctrl" command with -prp option and the following parameters.

-c : Number of the RAID Controller for which Patrol Read

Priority is set

-prp : Value set after Patrol Read Priority is changed(Select a value out of high, middle, and low)

Step 2 Check the execution result by using

"property" command.

> raidcmd optctrl -c=1 -prp=high

> raidcmd property -tg=rc -c=1

RAID Controller #1

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : High

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Enable

>

2

1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

72

Checking Logical Drive Consistency

The Consistency Check function checks the consistency between the data in the data area of a Logical Drive and the parity. The Universal RAID Utility can start or stop Consistency Check and change the priority in which Consistency

Check is executed.

The Consistency Check is effective next to Patrol Read to find failures including Physical Device medium error early.

Execute Consistency Check periodically if the RAID Controller does not support Patrol Read. If the Universal RAID Utility is installed, routine execution of the Consistency Check is set for RAID Controllers not supporting Patrol Read.

Starting or stopping the Consistency Check is enabled both in the Standard Mode and

Advanced Mode. The function of changing the priority at which the Consistency Check is executed is available only in the Advanced Mode.

Executing Consistency Check Manually

Consistency Check is executed in Logical Drives. The procedure of starting Consistency Check is described below.

The Consistency Check can be executed only for Logical Drives with [Status] being [Online].

The Consistency Check cannot be executed for Logical Drives with RAID Level being RAID 0.

RAID Viewer

Use [Consistency Check] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Logical Drive on the Tree View. Then click [Consistency Check] on the pull-down menu of menu item [Control].

Step 2 After Consistency Check is started, the progress of the Consistency Check appears on the

Operation View. At the completion of the Consistency

Check, [Status] on the Operation View is changed to

[Completed]. raidcmd

Use "cc" command.

Step 1 Execute "cc" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Consistency Check is executed (If specify

"all" as parameter, the targets are all Logical Drives of all

RAID Controllers)

> raidcmd cc -c=1 -l=2 -op=start

>

> raidcmd oplist

2

RAID Controller #1

LD #2 : Consistency Check (Running 30%)

>

-l : Number of the Logical Drive for which Consistency

Check is executed (If specify "all" as parameter, the targets are all Logical Drives of RAID Controllers specified by -c)

-op : Specify "start" to start Consistency Check

1

Step 2 After the Consistency Check is started, the raidcmd terminates normally. Check the execution status of the

Consistency Check by using "oplist" command.

73

Executing Consistency Check for arbitrary Logical Drive

The Universal RAID Utility makes a task for scheduled execution of Consistency Check so that a RAID Controller not supporting Patrol Read can find failures including medium error early. To execute Consistency Check for arbitrary Logical Drive by raidcmd, use the function of scheduler as Task of Windows or cron of Linux and VMware

ESX. Universal RAID Utility make the task for a RAID Controller which does not support Patrol Read that execute consistency check for arbitrary Logical Drive.

When you set the Patrol Read to "Disable", Universal RAID Utility execute Consistency Check with the function of scheduler as Task.

Tasks provided by Universal RAID Utility (Windows)

The Universal RAID Utility registers a task such as that shown in the table below in a Windows task if it is installed.

The Windows task can be used to change the schedule of executing Consistency Check or delete tasks. For how to use tasks, see the Windows help.

Item Description

Task name

Execution day of the week

Starting time

Execution command

Execution account

Consistency Check

Wednesday

AM 0:00

(Universal RAID Utility installation folder)\cli\raidcmd.exe ccs

NT AUTHORITY\SYSTEM

Note the following point when changes the setting of the task on operating system excluding

Windows Server 2003 and Windows XP.

- Specify "/V1" option with "/Create" option when uses schtasks command for changing the setting of the task.

- Do not change the [Configure for] of the task of "Consistency Check".

If does not specify "/V1" option or changes [Configure for] of the task, this task is going to remain in your computer after uninstalling Universal RAID Utility. When this task remains after uninstalling Universal RAID Utility, delete it.

Task provided by Universal RAID Utility (Linux, VMware ESX)

The Universal RAID Utility registers a task such as that shown in the table below in a Linux cron if it is installed.

The functions of cron can be used to change the schedule of executing Consistency Check or delete tasks. For how to use cron, see the cron(8),crontab(1),crontab(5) by "man" command.

Item Description

Execution day of the week

Starting time

Execution command

Execution account

Wednesday

AM 0:00

/opt/nec/raidcmd/raidcmd ccs root

Executing Consistency Check for all Logical Drives for RAID Controller not supporting Patrol Read

To execute Consistency Check for all Logical Drives of a RAID Controller not supporting Patrol Read, use "ccs" command of the raidcmd.

74

Stopping Consistency Check

You can stop Consistency Check being executed on the way. The procedure of stopping Consistency Check is described below.

RAID Viewer

Use [Stop] on Operation View.

Step 1 Start the RAID Viewer. See [Operation View] while Consistency Check is executed.

Step 2 Click operation [Consistency Check] which you want to stop. Click [Stop] on the Operation

View. After the Consistency Check is stopped,

[Status] on the Operation View is changed to

[Stopped].

2 raidcmd

Use "cc" command.

Step 1 Execute "cc" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Consistency Check is stopped (If specify

"all" as parameter, the targets are all Logical Drives of all

RAID Controllers)

> raidcmd cc -c=1 -l=2 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

-l : Number of the Logical Drive for which Consistency Check is stopped (If specify "all" as parameter, the targets are all Logical Drives of RAID Controllers specified by -c)

-op : Specify "stop" to stop Consistency Check

Step 2 After the Consistency Check is stopped, the raidcmd terminates normally. The stopped Consistency Check disappears from the list of "oplist" command.

Checking Result of Executing Consistency Check

You can find the result of executing Consistency Check by checking the RAID Log of the Universal RAID Utility.

Detecting a problem, the Consistency Check records the log in the RAID Log.

Setting Consistency Check Priority

You can set the priority at which Consistency Check is executed in the computer. The procedure of setting the

Consistency Check Priority is described below.

Setting Consistency Check Priority are available only in the Advanced Mode.

RAID Viewer

Change the property of RAID Controller.

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Consistency Check Priority] to [High], [Middle], or

[Low]. Click [OK] or [Apply].

75

raidcmd

Use "optctrl" command.

Step 1 Execute "optctrl" command with -ccp option and the following parameters.

-c : Number of the RAID Controller for which Consistency

Check Priority is set

-ccp : Value set after Consistency Check Priority is set(Select a value out of high, middle, and low)

Step 2 Check the execution result by using

"property" command.

> raidcmd optctrl -c=1 -ccp=middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : High

Consistency Check Priority : Middle

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Enable

>

2

1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

76

Initializing Logical Drive

The Initialize writes 0s into the entire area of a Logical Drive to erase the data saved in the Logical Drive. Use the function when you want to erase the data saved in a Logical Drive fully.

Initialize has two modes listed in the table below.

Mode Description

Full

Quick

Writes 0s into the entire area of a Logical Drive to erase the data fully.

Writes 0s into some blocks in a Logical Drive. Only erases OS installation and partition management information. Initialize of the mode is completed earlier than that of the full mode.

However, because 0s are not written into the remaining area, data consistency is not held in the

Logical Drive.

 Initialize are available only in the Advanced Mode.

 You can initialize Logical Drive with partitions. Before initializing Logical Drive, check if the

Logical Drive contains required data. Initializing a Logical Drive causes all the data saved in the Logical Drive to be lost.

The Consistency Check of a Logical Drive initialized in the quick mode causes a data inconsistency error to occur due to no data consistency.

Executing Initialize

Initialize should be executed in Logical Drives. The procedure of executing Initialize is described below.

Initialize cannot be executed for any Logical Drive with [Status] being [Online].

RAID Viewer

Use [Initialize] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Logical Drive on the Tree View. Select [Initialize] on the pull-down menu of menu item [Control] and click [Full] or [Quick].

Step 2 Click [yes] on the dialog box shown to the right to run the initialize. Click [No] to abort the initialize Logical

Drive.

77

Step 3 After Initialize is started, the progress of the Initialize appears on the Operation View.

At the completion of the Initialize, [Status] on the

Operation View is changed to [Completed]. raidcmd

Use "init" command.

Step 1 Execute "init" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Initialize is started

-l : Number of the Logical Drive for which Initialize is started

-op : Specify "start" to start Initialize

Step 2 After the Initialize is started, the raidcmd terminates normally. Check the execution status of the Initialize by using "oplist" command.

> raidcmd init -c=1 -l=2 -op=start

Initialize Logical Drive #2

[Warning]

2

1

The all data will be lost on Logical Drive if the partitions exist on it.

Please make sure there is no important data before initializing Logical Drive.

Do you continue ? [yes(y) or no(n)] :yes

>

> raidcmd oplist

RAID Controller #1

LD #2 : Initialize (Running 50%)

>

Stopping Initialize

You can stop Initialize being executed on the way. The procedure of stopping Initialize is described below.

RAID Viewer

Use [Stop] on Operation View.

Step 1 Start the RAID Viewer. See [Operation View] while Initialize is executed.

Step 2 Click operation [Initialize] which you want to stop. Then click [Stop] on the Operation View. After the Initialize is stopped, [Status] on the Operation

View is changed to [Stopped].

2 raidcmd

Use "init" command.

Step 1 Execute "init" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Initialize is stopped

-l : Number of the Logical Drive for which Initialize is stopped

-op : Specify "stop" to stop Initialize

> raidcmd init -c=1 -l=2 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

Step 2 After the Initialize is stopped, the raidcmd terminates normally. The stopped Initialize disappears from the list of "oplist" command.

Checking Result of Executing Initialize

You can find the result of executing Initialize by checking the RAID Log of the Universal RAID Utility.

Detecting a problem, the Initialize records the log in the RAID Log.

78

Setting Initialize Priority

You can set the priority at which Initialize is executed in the computer. The procedure of setting the Initialize

Priority is described below.

Setting Initialize Priority are available only in the Advanced Mode.

RAID Controllers of some types may not support the setting Initialize Priority. If does not support this function, RAID Viewer and raidcmd do not display this item in the property of

RAID Controller and the execution of "optctrl" command of raidcmd fails.

RAID Viewer

Change the property of RAID Controller.

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Initialize Priority] to [High], [Middle], or [Low]. Click

[OK] or [Apply]. raidcmd

Use "optctrl" command.

Step 1 Execute "optctrl" command with -ip option and the following parameters.

-c : Number of the RAID Controller for which Initialize

Priority is set

-ip : Value set after Initialize Priority is set(Select a value out of high, middle, and low)

Step 2 Check the execution result by using

"property" command.

> raidcmd optctrl -c=1 -ip=middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : Vendor Name

Model : Model Name

Firmware Version : 1.00

Cache Size : 128MB

Battery Status : Normal

Initialize Priority : Middle

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Enable

>

2

1

79

Changing Cache Mode of Logical Drive

You can change the cache mode of Logical Drive.

The setting of the cache mode of Logical Drive influences the performance of computer.

Please change carefully.

Changing cache mode

The procedure of changing cache mode of Logical Drive is described below.

The range of change differs depending on the type of the RAID Controller.

RAID Controller Changed cache

Hard Disk Drive Onboard RAID Controller (LSI

Embedded MegaRAID TM )

Option and Internal RAID

Controller

RAID Controller (You can change each of Logical

Drive.)

Range of change

All the Logical Drives in a single

Disk Array.

Only the Logical Drive selected

Changing cache mode is available only in the Advanced Mode.

RAID Viewer

Change the property of Logical Drive.

Step 1 Start the RAID Viewer. Click the Logical Drive on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [Logical

Drive Properties] dialog box. Change the value of

[Cache Mode (Setting)] to [Auto Switch], [Write Back], or [Write Through]. Click [OK] or [Apply]. raidcmd

Use "optld" command.

Step 1 Execute "optld" command with -cm option and the following parameters.

-c : Number of the RAID Controller for which Cache Mode change

-l : Number of the Logical Drive for which Cache Mode change

-cm : Value set after Cache Mode is set (Select a value out of auto, writeback, or writethru)

Step 2 Check the execution result by using

"property" command.

> raidcmd optld -c=1 -l=1 -cm=auto

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Capacity : 20GB

Stripe Size : 64KB

Cache Mode (Setting) : Auto

Cache Mode (Current) : Write Back

Status : Online

>

2

1

80

Rebuilding Physical Device

Rebuild means incorporation of a new Physical Device to a Logical Drive after a Physical Device is replaced with the new one due to occurrence of an event such as a failure. In general, the Rebuild is automatically started by a function of the

RAID Controller called standby rebuild or hot-swap rebuild. Accordingly, manual Rebuild is not required so often. If required, use the Universal RAID Utility.

Manual Rebuild is available only in the Advanced Mode.

Executing Rebuild

Rebuild is executed for a Physical Device. The procedure of executing Rebuild is described below.

Rebuild can be executed if [Status] of a Physical Device is set to [Failed] and [Status] of the

Logical Drive using the Physical Device is set to [Degraded].

RAID Viewer

Use [Rebuild] in [Control] menu.

Step 1 Connect the Physical Device used for Rebuild to a RAID Controller at this timing if required. If the Physical

Device is connected completely, start the RAID Viewer.

Step 2 Click the Physical Device used for the Rebuild on the Tree View. Then click [Rebuild] on the pull-down menu of menu item [Control].

Step 3 After the Rebuild is started, the progress of the Rebuild appears on the Operation View.

At the completion of the Rebuild, [Status] on the

Operation View is changed to [Completed]. raidcmd

Use "rebuild" command.

Step 1 Connect the Physical Device used for Rebuild to a RAID Controller at this timing if required.

Step 2 Execute "rebuild" command with -op option and the defined parameters.

-c : Number of the RAID Controller containing the

Physical Device for which Rebuild is executed

-p : Number of the Physical Device for which Rebuild is executed

-op : Specify "start" to start Rebuild

> raidcmd rebuild -c=1 -p=3 -op=start

>

> raidcmd oplist

3

RAID Controller #1

PD #3 : Rebuild (Running 70%)

>

2

81

Step 3 After the Rebuild is started, the raidcmd terminates normally. Check the execution status of the Rebuild by using "oplist" command.

Stopping Rebuild

You can stop Rebuild being executed on the way. The procedure of stopping Rebuild is described below.

The function of stopping Rebuild is available only in the Advanced Mode.

Some types of RAID Controller do not support stopping rebuild. If it does not support this function, the stop button of operation view of RAID Viewer does not become enable. When the "-op" option of raidcmd "rebuild" is "stop", the message saying it is not supported is displayed and the command is terminated.

RAID Viewer

Use [Stop] on Operation View.

Step 1 Start the RAID Viewer. See [Operation

View] while Rebuild is executed.

Step 2 Click operation [Rebuild] which you want to stop. Then click [Stop] on the Operation View.

After the Rebuild is stopped, [Status] on the

Operation View is changed to [Stopped].

2 raidcmd

Use "rebuild" command.

Step 1 Execute "rebuild" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device for which Rebuild is stopped

-p : Number of the Physical Device for which Rebuild is stopped

-op : Specify "stop" to stop Rebuild

> raidcmd rebuild -c=1 -p=3 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

Step 2 After the Rebuild is stopped, the raidcmd terminates normally. The stopped Rebuild disappears from the list of "oplist" command.

Checking Result of Executing Rebuild

You can find the result of executing Rebuild by checking the Tree View, the property of the Physical Device and the RAID Log of the Universal RAID Utility.

If Rebuild succeeds, the icon of the Physical Device subject to the Rebuild changes to [Online] on the Tree View.

In addition, the [Status] in the Property tab of the Physical Device is set to [Online].

When detects something problem, Universal RAID Utility records the log in the RAID Log.

82

Setting Rebuild Priority

You can set the priority at which Rebuild is executed in the computer. The procedure of setting the Rebuild

Priority is described below.

Setting Rebuild Priority are available only in the Advanced Mode.

RAID Viewer

Change the property of RAID Controller.

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the pull-down menu of menu item [File].

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Rebuild Priority] to [High], [Middle], or [Low]. Click

[OK] or [Apply]. raidcmd

Use "optctrl" command.

Step 1 Execute "optctrl" command with -rp option and the defined parameters.

-c : Number of the RAID Controller for which Rebuild

Priority is set

-rp : Value set after Rebuild Priority is set(Select a value out of High, Middle, and Low)

Step 2 Check the execution result by using

"property" command.

> raidcmd optctrl -c=1 -rp=Middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Enable

>

2

1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

83

Checking Location of Physical Device

The locate function can be used when you want to know the slot to which a specific Physical Device appearing in the RAID Viewer is inserted in the computer or enclosure. In actual, locate turns on the DISK lamp on the computer or enclosure in which the specified Physical Device is installed. (The DISK lamp blinks depending on the types of the computer or enclosures.) Searching for the Physical Device with the DISK lamp being ON allows the Physical Device for which "check location" is executed on the RAID Viewer and raidcmd to be identified.

The DISK lamp automatically is turned off in 3 minutes. Also, the RAID Controller may have the Turn off function according to the kind of RAID Controller.

RAID Viewer and raidcmd do not support the indication of the status (ON or OFF) of DISK lamp. Therefore, you can't recognize the location of the Physical Device when you turn ON the lamp of two or more Physical Devices at same time. You should turn ON the lamp of Physical

Device one by one. It is convenient when you put down the number of the Physical Device which turned on a DISK lamp because you can confirm the number of the Physical Device when turn off the DISK lamp.

Procedure of Checking Location of Physical Device

Locate is executed for a Physical Device. The locate procedure is described below.

RAID Viewer

Use [Locate(Lamp)] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device to be located on the tree view, select [Locate (Lamp)] on the pull-down menu of menu item [Control], and click [ON]. Then the DISK lamp on the Physical Device goes on (or blinks depending on the type of the computer). The DISK lamp automatically is turned off in 3 minutes.

Step 2 In case of the RAID Controller with Turn off function, [OFF] of [Locate(Lamp)] in the [Control] menu becomes enable. To turn off the DISK lamp, click a Physical Device to be located on the Tree View, select [Locate (Lamp)] on the pull-down menu of menu item [Control] and click [OFF]. raidcmd

Use "slotlamp" command.

Step 1 To turn on the DISK lamp for locate, execute "slotlamp" command with the -sw option set to "on" using the following parameters.

> raidcmd slotlamp -c=1 -p=3 -sw=on

>

> raidcmd slotlamp -c=1 -p=3 -sw=off

> -c : Number of the RAID Controller containing the Physical

Device for which its location is checked

-p : Number of the Physical Device for which its location is checked

-sw : Specify "on" to turn on the DISK lamp

1

2

Step 2 To turn off the lighting DISK lamp, execute "slotlamp" command with the -sw option set to "off".

If the RAID Controller does not support the "turning off the Disk lamp" function, the message indicating that it does not support the function is displayed and raidcmd is finished.

-c : Number of the RAID Controller containing the Physical Device for which its location is checked

-p : Number of the Physical Device for which its location is checked

-sw : Specify "off" to turn off the DISK lamp

84

Changing Status of Physical Device Forcibly

The function of changing status of a Physical Device forcibly can be used when you want to change the [Status] of a

Physical Device to [Online] or [Failed] forcibly for a maintenance job or another. The function may not be used in normal operation.

 The function of changing the status of a Physical Device forcibly is available only in the

Advanced Mode.

 The system may not start if you forcibly change the status of the Physical Device used for the system drive. Do not change the status of the Physical Device used for the system drive forcibly.

The function of changing the status of a Physical Device forcibly may not be able to change the status to the desired one depending on the status of the Physical Device (such as a severe failure).

To [Online] Forcibly

To set the [Status] of a Physical Device to [Online] forcibly, use Make Online. The procedure of executing Make

Online is described below.

The consistency of Logical Drive will be lost if you forcibly change the status of the Physical

Device used for the Logical Drive.

RAID Viewer

Use [Make Online] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being

[Failed] on the Tree View. Then click [Make Online] on the pull-down menu of menu item [Control].

Step 2 Displays the Warning message and the confirmation message. Click [Yes], then [Status] of the Physical Device is changed to [Online].

Then click [No], without changing the status of the Physical

Device.

Step 3 After the Make Online succeeds, [Status] of the Physical Device is changed to [Online].

85

raidcmd

Use "stspd" command.

Step 1 Execute "stspd" command with -st option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with its status set to [Online] forcibly

-p : Number of the Physical Device with its status set to

[Online] forcibly

-st : Specify "online"

Step 2 Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then [Status] of the Physical

Device is changed to [Online]. Type "No" to abort the change status of the Physical Drive.

Step 3 If "stspd" command succeeds, the

[Status] of the Physical Device is set to [Online].

> raidcmd stspd -c=1 -p=4 -st=online

Make the Physical Device online.

[Warning] The consistency of Logical Drive will be lost.

Do you continue ? [yes(y) or no(n)] : yes

1

Change the status of Physical Device #3 to "Online"

>

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 2

Enclosure : 1

Slot : 3

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936751SS

Firmware Version : 0001

Serial Number : 3PE073VM

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

>

3

2

To [Failed] Forcibly

To set the [Status] of a Physical Device to [Failed] forcibly, use Make Offline. The procedure of executing Make

Offline is described below.

The redundancy of Logical Drive will be lost if you forcibly change the status of the Physical

Device used for the Logical Drive.

RAID Viewer

Use [Make Offline] in [Control] menu.

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being

[Online] on the Tree View. Then click [Make Offline] on the pull-down menu of menu item [Control].

Step 2 Displays the Warning message and the confirmation message. Click [Yes], then [Status] of the Physical Device is changed to [Failed].

Then click [No], without changing the status of the Physical

Device.

Step 3 After the Make Offline succeeds, [Status] of the Physical Device is changed to [Failed].

86

raidcmd

Use "stspd" command.

Step 1 Execute "stspd" command with -st option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with its status set to [Failed] forcibly

-p : Number of the Physical Device with its status set to

[Failed] forcibly

-st : Specify "offline"

Step 2 Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then [Status] of the Physical

Device is changed to [Failed]. Type "No" to abort the change status of the Physical Drive.

Step 3 If "stspd" command succeeds, the

[Status] of the Physical Device is set to [Failed].

> raidcmd stspd -c=1 -p=1 -st=offline

Make the Physical Device offline.

[Warning] The redundancy of Logical Drive will be lost.

Do you continue ? [yes(y) or no(n)] : yes

Change the status of Physical Device #3 to "Offline"

>

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 2

Enclosure : 1

Slot : 3

Device Type : HDD

Interface : SAS

3

Vendor/Model : SEAGATE ST936751SS

Firmware Version : 0001

Serial Number : 3PE073VM

Capacity : 33GB

Status : Failed

S.M.A.R.T. : Normal

>

1

2

87

Troubleshooting RAID System

This chapter describes the troubleshooting of a RAID System done by using the Universal RAID Utility.

The Universal RAID Utility provides various measures to monitor occurrences of failures in the RAID System. The figure below shows the image of the troubleshooting function provided by the Universal RAID Utility.

Universal RAID Utility

RAID Viewer

NEC ESMPRO Manager raidcmd

Measure 1

Failures in RAID

System detected by RAID controllers appear on RAID Viewer and raidcmd, NEC

ESMPRO Manager

Ver. 5.3 and later. raidsrv service detecting

RAID Problem

Log Viewer

RAID Log

Measure 2

All events occurred in RAID

Systems are recorded to RAID

Log. In case of Windows, Log

Viewer allows referring RAID

Log. In case of Linux, text editor or otherwise allow referring RAID Log.

RAID System

Measure 4

Among events recorded in

RAID Log, important events are also recorded to OS

Log.

Measure 5

For events logged in

OS Log, alerts are sent to NEC ESMPRO

Manager.

Measure 3

Buzzer sounds at occurrence of failure if installed in RAID

Controller.

Buzzer

Figure 21 Troubleshooting image of RAID System

OS Log

88

Failure Detection Measures

The Universal RAID Utility provides several fault detection measures as shown in Figure 21 Troubleshooting image of

RAID System. The measures are described below.

Status Display by RAID Viewer

The RAID Viewer indicates the status of the RAID System with the icons of components on the Tree View and the

[Status] in the Property tab of each component.

For details of the icons of components on the Tree View, see "Tree View".

See "Referring to Information on RAID System" about details of [Status] in the Property tab.

Status Display by raidcmd

You can see the status of each component in a RAID System by using "property" command. For the information in

the property, see "Referring to Information on RAID System

Logging Events to RAID Log

The Universal RAID Utility logs all events occurred in the RAID System to the RAID Log in the Universal RAID Utility.

The data in the RAID Log can be seen by using a text editor or Log Viewer (when the operating system is

Windows). For details of the Log Viewer, see "Functions of Log Viewer".

Note the character code when you see the RAID Log.

Operating System Path and File Name Character Code

Windows

Linux

(installed folder)/server/raid.log

/var/log/raidsrv/raid.log

UTF-8

When the character code of the operating system is

EUC : EUC

When the character code of the operating system is not

EUC : UTF-8

VMware ESX /var/log/raidsrv/raid.log UTF-8

For details of events to be registered to the RAID Log, see " Appendix C : Logs/Events ".

The registration of the event to RAID Log starts when raidsrv service is begun, and stops when raidsrv service is stopped. The event happened when raidsrv service has stopped is not registered to RAID Log.

Buzzer in RAID Controller

If a RAID Controller is equipped with a Buzzer, the RAID Controller sounds the Buzzer for some types of failures occurred.

The Buzzer sounds until the stopping it by RAID Viewer or raidcmd.

RAID Viewer

Use [Silence Buzzer] in [Control] menu.

Step 1 Start the RAID Viewer. Check the component in which a failure occurs on the Tree View.

89

Step 2 Click the RAID Controller containing the component in which the failure occurs. The click [Silence Buzzer] on the pull-down menu of menu item

[Control].

You can click menu item [Silence Buzzer] whether a Buzzer sounds or not. Nothing is done if no Buzzer sounds. raidcmd

Use "sbuzzer" command.

Step 1 Execute "sbuzzer" command with the following parameter.

-c : Number of the RAID Controller for which Buzzer is stopped

> raidcmd sbuzzer -c=1

>

1

Logging Events to OS Log

Among RAID System events logged in the RAID Log, the Universal RAID Utility also logs important events to the

OS Log. OS Log is the event log(system) in Windows or the syslog in Linux.

For events to be logged in the OS log, see " Appendix C : Logs/Events ".

Sending Alert to NEC ESMPRO Manager

Among RAID System events logged in the OS Log, the Universal RAID Utility sends important events which may affect the operations and managements of the computer to the NEC ESMPRO Manager as alerts. To send alerts, the event monitoring function provided by the NEC ESMPRO Agent can be used. If the NEC ESMPRO Agent is installed in the computer in which the Universal RAID Utility is installed and alert transmission is set, RAID

System events detected by the Universal RAID Utility will be automatically subject to alert transmission to the NEC

ESMPRO Manager.

For alerts sent to the NEC ESMPRO Manager, see " Appendix C : Logs/Events ".

For alert transmission provided by the NEC ESMPRO Agent, see the relevant documentation of the NEC ESMPRO Agent.

Using report coordination of NEC ESMPRO/AlertManager

To use alerts on report coordination of the NEC ESMPRO/AlertManager, add the following registry to the computer in which the NEC ESMPRO Manager is installed.

If the registry has existed already, you do not need to correct the registry additionally.

Registry key

CPU architecture (x86) :

HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE\AlertViewer\AlertType\URAIDUTL

CPU architecture (x64) :

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NEC\NVBASE\AlertViewer\AlertType\URAIDUTL

90

Values

Name

WavDefault

AniDefault

Image

SmallImage

REG_SZ

REG_SZ

REG_SZ

REG_SZ

Type

Default.wav

Default.bmp

Default.bmp

Default.bmp

Data

Permission

In case of the operation system is Windows XP(exclude Home Edition), Windows 2000, Windows Server 2003,

Windows NT, add the following permissions.

Name Type

Administrators

Everyone

SYSTEM

ESMPRO User Group

Full Control

Read

Full Control

Full Control

ESMPRO User Group is the name group for the management of NEC ESMPRO Manager

(specified it when installed NEC ESMPRO Manager). If you forget the name of group, see the following registry key.

CPU architecture (x86) : HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE

CPU architecture (x64) : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node \NEC\NVBASE

Value : LocalGroup

Monitoring Faults of Physical Devices

The Universal RAID Utility can take the following measures to monitor failures of Physical Devices detected by RAID

Controllers.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

If a Physical Device used for a Logical Drive is failed, the status of the Physical Device changes to [Failed].

In addition, the status of the Logical Drive using the Physical Device changes to [Degraded] or [Offline] depending on the redundancy. The status of the Physical Device and Logical Drive remains unchanged until the problem is solved.

The RAID Viewer indicates the status of Physical Devices and Logical Drives with their icons on the Tree View and their properties. In addition, the RAID Viewer shows the status from the viewpoint of the RAID System and from the viewpoint of the computer on the Tree View.

The raidcmd indicates the status of Physical Devices and Logical Drives on their properties.

The display of the RAID Viewer depending on the change of Physical

Device status is described below.

[Symbols]

Logical drive

Physical device

Physical device (Hot Spare)

91

Operation in no failures of Physical Devices

If all Physical Devices used by a Logical Drive operates normally (with their [Status] being [Online]), the Logical Drive is in the online status (with its [Status] being [Online]).

Structure and Status of RAID System Property of RAID Viewer Property of raidcmd

#1 [Online]

RAIDLevel: 5

#1

[Online]

#2

[Online]

#3

[Online]

#4

[Hot Spare]

Logical Drive

[ Online ]

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Number : 1

RAID Level : 5

Stripe Size : 64KB

Capacity : 146GB

Cache Mode (Current) : Write Back

Cache Mode (Setting) : Auto Switch

Status : Online

>

Tree View of RAID Viewer

Physical Device

[ Online ]

> raidcmd property -tg=pd -c=1 -p=1

RAID Controller #1 Physical Device #1

ID : 0

Enclosure : 1

Slot : 1

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

Vendor/Model : Seagate ST12345678

> Slot : 3

Device Type : HDD

Interface : SAS

S.M.A.R.T. : Normal

>

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 0

S.M.A.R.T. : Normal

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

S.M.A.R.T. : Normal

>

Figure 22 Display of RAID Viewer / raidcmd (No failures of Physical Devices)

92

Operation when redundancy of Logical Drive degraded or lost due to failure of Physical Device

If one or more Physical Devices used by a Logical Drive are failed (with their [Status] being [Failed]) to degraded (one Physical Device of RAID Level 6 is failed) or lost (one Physical

Device of RAID Level 1 or 5 is failed, two Physical Devices of RAID Level 6 is failed) the redundancy of the Logical Drive, the Logical Drive is degraded (with its [Status] being

[Degraded]).

Property of RAID Viewer Structure and Status of RAID System

#1 [ Degraded ]

RAID Level: 5

#1

[Online]

#2

[Online]

#3

[ Failed ]

#4

[Hot Spare]

Logical Drive

[ Degraded ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Number : 1

RAID Level : 5

Stripe Size : 64KB

Capacity : 146GB

Cache Mode (Current) : Write Back

Cache Mode (Setting) : Auto Switch

Status : Degraded

>

Tree View of RAID Viewer

Become [ Fatal ] by existence of

[ Failed ] node.

Failed Physical

Device

[ Failed ]

> raidcmd property -tg=pd -c=1 -p=1

RAID Controller #1 Physical Device #1

ID : 0

Enclosure : 1

Slot : 1

> raidcmd property -tg=pd -c=1 -p=2

RAID Controller #1 Physical Device #2

ID : 0

Enclosure : 1

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

Vendor/Model : Seagate ST12345678

>

ID : 2

S.M.A.R.T. : Normal

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

S.M.A.R.T. : Normal

>

Slot : 3

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Failed

S.M.A.R.T. : Normal

>

Figure 23 Display of RAID Viewer / raidcmd (Lost the redundancy of Logical Drive)

93

Operation when failed Physical Device is replaced to recover RAID System

Using the RAID System continuously with the redundancy of a Logical Drive remaining degraded may cause the data in the Logical Drive to be lost when another Physical Device is failed further. Recover a Logical Drive of degraded redundancy by Hot Spare or replacement of the failed Physical Device.

If Hot Spare or replacement of a failed Physical Device operates Rebuild, the status of the Physical Device changes during the rebuilding (with its [Status] changed to [Rebuilding]).

Structure and Status of RAID System Property of RAID Viewer

#1 [ Degraded ]

RAID Level: 5

#1

[Online]

#2

[Online]

#3

[ Ready ]

(Failed)

#4

[ Rebuilding ]

Logical Drive

[ Degraded ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Number : 1

RAID Level : 5

Stripe Size : 64KB

Capacity : 146GB

Cache Mode (Current) : Write Back

Cache Mode (Setting) : Auto Switch

Status : Degraded

>

Tree View of RAID Viewer

Become [ Warning ] by existence of

[ Degraded ] node.

Dedicated Hot Spare

[ Rebuilding ]

> raidcmd property -tg=pd -c=1 -p=4

RAID Controller #1 Physical Device #4

ID : 0

Enclosure : 1

Slot : 4

Device Type : HDD

Interface : SAS

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 0

Enclosure : 1

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Rebuilding

S.M.A.R.T. : Normal

>

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Ready

S.M.A.R.T. : Normal

>

Failed Physical

Device

[ Ready ]

After Rebuild starts, various results such as [Status] changes [Ready] cannot recognize existence, and

[Status] keep [Failed] are thought by RAID

Controller's kind and the kind of the occurring issue

Figure 24 Display of RAID Viewer /raidcmd (Rebuilding of Physical Device)

94

Operation when the Logical Drive is offline due to failure of Physical Device

If you continue to use the RAID System with lost redundancy of a Logical Drive and another Physical Device is failed further, the redundancy of the Logical Drive is lost completely

(two or more Physical Devices of RAID Level 1 or 5 is failed, three or more Physical Devices of RAID Level 6 is failed). The status of a Logical Drive without redundancy is offline

(with its [Status] being [Offline]). The data in a Logical Drive in the offline status is lost. Replace all failed Physical Devices and Rebuild the RAID System.

Property of RAID Viewer Structure and Status of RAID System

#1 [ Offline ]

RAID Level: 5

#1

[Online]

#2

[ Failed ]

#3

[ Failed ]

Logical Drive

[ Offline ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Physical Device Number : 1, 2, 3

Disk Array Number : 1

RAID Level : 5

Stripe Size : 64KB

Capacity : 146GB

Cache Mode (Current) : Write Back

Cache Mode (Setting) : Auto Switch

Status : Offline

>

Tree View of RAID Viewer

Become [ Fatal ] by existence of

[ Offline ] node.

Two failed Physical

Devices

[ Failed ]

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 2

Enclosure : 1

Slot : 3

> raidcmd property -tg=pd -c=1 -p=3

RAID Controller #1 Physical Device #3

ID : 2

Enclosure : 1 Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Failed

S.M.A.R.T. : Normal

> Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Failed

S.M.A.R.T. : Normal

>

Figure 25 Display of RAID Viewer / raidcmd (Under lost redundancy of Logical Drive)

95

Monitoring Battery Status

The Universal RAID Utility can monitor Battery status which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors events of the Battery installed in the RAID Controller. The Universal RAID Utility logs detected Battery events in the RAID Log. Any event indicating occurrence of a problem in the Battery reflects to the

[Status] of Battery on RAID Viewer and the [Battery Status] of RAID Controller on raidcmd (changes the status to

[Warning]). The Battery status is retailed until the problem is solved.

Tree View of RAID Viewer

The status of the node of Battery becomes [Warning] when there are problem in Battery.

Become [ Warning ] by existence of [ Warning ] node.

Abnormal Battery

[ Warning ]

Property of RAID Viewer

The [Status] of Battery Properties becomes [Warning] when there are problem in Battery.

Abnormal Battery

[ Warning ]

Property of raidcmd

The [Battery Status] of RAID Controller Properties becomes [Warning] when there are problem in Battery.

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Logic

Model : MegaRAID SAS PCI

Express(TM) ROMB

Firmware Version : 1.14-02-0342

Cache Size : 128MB

Battery Status : Normal

Initialize Priority : Middle

Rebuild Priority : High

Consistency Check Priority : High

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Logic

Model : MegaRAID SAS PCI

Express(TM) ROMB

Abnormal Battery

[ Warning

Cache Size : 128MB

Battery Status : Warning

Initialize Priority : Middle

Rebuild Priority : High

Consistency Check Priority : High

]

Figure 26 Display of RAID Viewer / raidcmd (Abnormal Battery operation)

96

Monitoring Enclosure Status

The Universal RAID Utility can monitor enclosure status which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors events of the enclosure detected by the RAID Controller. The Universal RAID Utility logs detected enclosure events to the RAID Log. In addition, the Universal RAID Utility records important event to the OS log and sends alerts to the NEC ESMPRO Manager.

The RAID Viewer and raidcmd do not indicate the severity of events in this category to Tree View and the property of

RAID System.

See " Appendix C : Logs/Events " for detail about the event of enclosure.

Monitoring Various Events of RAID System

The Universal RAID Utility can monitor other events which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors various events of the RAID System as well as failures of Physical Devices, Battery events and enclosure events described above. The Universal RAID Utility logs events detected in the RAID System to the

RAID Log. In addition, the Universal RAID Utility records important events to the OS log and send alerts to the NEC

ESMPRO Manager.

The RAID Viewer and raidcmd do not indicate the severity of events in this category to Tree View and the property of

RAID System.

See " Appendix C : Logs/Events " for detail about the various event of RAID System.

Replacing Physical Device for Prevention

If Physical Devices support S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) and the RAID Controller can detects S.M.A.R.T. errors, the Universal RAID Utility can monitor the S.M.A.R.T. errors by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors S.M.A.R.T. errors occurred in Physical Devices. Detecting a S.M.A.R.T. error, the

Universal RAID Utility logs the event to the RAID Log. In addition, the Universal RAID Utility reflects the status of

S.M.A.R.T. in a Physical Device as the status of the Physical Device (by changing the status of the Physical Device to

[Warning]). The status of the Physical Device is retained as its status until the S.M.A.R.T. error is solved.

97

Tree View of RAID Viewer

The status of the node of Physical Device becomes [Warning] when

S.M.A.R.T. error is detected.

Become [ Warning ] by existence of [ Warning ] node.

Physical Device which detected S.M.A.R.T. error

[ Warning ]

Property of RAID Viewer

The [S.M.A.R.T.] of Physical Device Properties becomes [Detected] when S.M.A.R.T. error is detected.

Physical Device which detected S.M.A.R.T. error

[ Detected ]

Property of raidcmd

The [S.M.A.R.T.] of Physical Device Properties becomes [Detected] when S.M.A.R.T. error is detected.

> raidcmd property -tg=pd -c=1 -p=1

RAID Controller #1 Physical Device #1

ID : 0

Enclosure : 1

Slot : 1

Device Type : HDD

Interface : SAS

Vendor/Model : Seagate ST12345678

Firmware Version : BK09

Serial Number : 1111

Capacity : 146GB

Status : Online

S.M.A.R.T. : Normal

>

> raidcmd property -tg=pd -c=1 -p=1

RAID Controller #1 Physical Device #1

ID : 0

Enclosure : 1

Slot : 1

Device Type : HDD

Physical Device which detected S.M.A.R.T. error

[ Detected

Capacity : 146GB

Status : Online

S.M.A.R.T. : Detected

>

]

Figure 27 Display of RAID Viewer / raidcmd (Detection of S.M.A.R.T. error)

98

Management of RAID System using NEC

ESMPRO Manager

You can manage the RAID System managed Universal RAID Utility on NEC ESMPRO Manager by NEC ESMPRO Manager

Ver. 5.3 or later. This chapter describes the point that should be noted when the RAID System is managed by using NEC

ESMPRO Manager.

See the instruction of NEC ESMPRO Manager about system requirements and how to use.

System Requirement and Installation

Version of NEC ESMPRO Manager

The version of NEC ESMPRO Manager that can manage the system that installs Universal RAID Utility Ver2.4 is

Ver. 5.3 or later.

Using RAID System Management Mode

The user account of NEC ESMPRO Manager has the attribute of RAID System Management Mode of Universal RAID Utility.

There is not the function of changing RAID System Management Mode.

Using "Standard Mode"

The user accounts of NEC ESMPRO Manager (not include Administrator) has the authority of "Standard Mode" in default.

If you change the RAID System Management Mode authority of user account, change the setting of [User

Information]. In [User Information] view, change the [RAID System Management Mode] to [Standard Mode].

See the instruction of NEC ESMPRO Manager to change the [User Information].

Using "Advanced Mode"

The Administrator account of NEC ESMPRO Manager has the authority of "Advanced Mode" in default.

If you change the RAID System Management Mode authority of user account, change the setting of [User

Information]. In [User Information] view, change the [RAID System Management Mode] to [Advanced Mode].

See the instruction of NEC ESMPRO Manager to change the [User Information].

99

Function that can be used in NEC ESMPRO Manager

You can use the following functions ("Usable" is "") on NEC ESMPRO Manager.

Category Function Standard Advanced

View Information Tree View  

Property  

Rescan  

Configuration

Operation

Maintenance

Changing of Settings

Other functions

View RAID Log

Make Logical Drive(Simple)

Make Logical Drive(Custom)

Hot Spare(Make/Delete)

Deleting Logical Drive

Easy Configuration

Monitoring Operation

(include Stop Running

Operation)

Consistency Check

Consistency Check

(Scheduled)

Initialize

Rebuild

Alert to NEC ESMPRO

Manager

Stop Buzzer

Checking Location of

Physical Device

Changing Status of Physical

Device (Online, Failed)

Parameters of RAID

Controller

Parameters of Logical Drive

Change RAID System

Management Mode

CLI(Command Line Interface)

-

-

-

-

Memo

Allow it by [Rescan] in [RAID System

Information] tree

Display it [RAID Log] tree

Display it [Running Operation] in [RAID

System Information] tree

Allow it [Remote Batch] tree

(Only the user with an administrator right is practicable)

Each user account of NEC ESMPRO

Manager has the attribute of RAID

System Management Mode about

Universal RAID Utility

100

Changing of Settings of Universal RAID

Utility

This chapter describes how to change the settings of the Universal RAID Utility.

Changing TCP port number

If the TCP port number using Universal RAID Utility is same one of other application, you can change the TCP port number using Universal RAID Utility.

A user having the administrator authority should change the TCP port number. Only users having the administrator authority can change the TCP port number.

Using Windows as Operating System

Step 1 Log on to the computer as a user having the administrator authority.

Step 2 Abort the RAID Viewer, Log Viewer, and raidcmd if they are used.

Step 3 Stop raidsrv service. If manages the RAID System by NEC ESMPRO Manager Ver. 5.3 or later, stop raidsrv Agent service and eciService too. Click [Start] - [Control Panel]. Then double click [Management Tool] - [Services]. Click [raidsrv] service and [Stop] of [Control] menu after displays service list. And stop [Universal RAID Utility raidsrv Agent] service and

[eciService] by the same way.

Step 4 There are two of more parts in configuration file of raidsrv service ,RAID Viewer, raidcmd and raidsrv Agent service about data port, event port and communication port with NEC ESMPRO Manager. Change the two of more parts in each configuration file. module raidsrv service path and configuration file name data port event port communication port with NEC ESMPRO

Manager none

RAID Viewer raidcmd raidsrv Agent service

(installed folder)

\server\raidsrv.conf

(installed folder)

\gui\raidview.conf

(installed folder)

\cli\raidcmd.conf

(installed folder)

\server

\raidsrv_agent.conf

[socket] section data port

[network] section port

[network] section port

[network] section data_port

[socket] section event port

[network] section port_listen none

[network] section event_port none none

[network] section agent_port

The default folder after installation is %SystemDrive%\Program Files\Universal RAID Utility when the architecture of CPU is x86. It is % SystemDrive%\Program Files (x86)\Universal

RAID Utility when the architecture of CPU is x64.

101

Step 5 If complete to modify all of configuration files, start raidsrv service, raidsrv Agent service and eciService. Click

[Start] - [Control Panel]. Then double click [Management Tool] - [Services]. Click [Universal RAID Utility] service and [Start] of

[Control] menu after displays service list. And start [Universal RAID Utility raidsrv Agent] service and [eciService] by the same way.

Using Linux or VMware ESX as Operating System

Step 1 Log in to the computer as a user having the administrator authority.

Step 2 Abort the raidcmd if it is used.

Step 3 Stop raidsrv service.

If the RAID System is managed by NEC ESMPRO Manager

Ver. 5.3 or later, raidsrv Agent service and eciService will also be stopped.

> /etc/init.d/raidsrv stop

Stopping raidsrv services: [OK]

>

> /etc/init.d/raidsrv_agent stop

Stopping raidsrv_agent services: [OK]

>

> /etc/init.d/eciServiceProgram stop

Stopping eciServiceProgram: [OK]

>

3

Step 4 You must change TCP port number in the configuration file of raidsrv service, RAID Viewer, raidcmd or raidsrv Agent service for date port, event port, and communication port of NEC ESMPRO Manager. module path and configuration file name data port event port communication port with NEC ESMPRO

Manager raidsrv service raidcmd

/etc/opt/nec/raidsrv/ raidsrv.conf

/etc/opt/nec/raidcmd/ raidcmd.conf

[socket] section data port

[network] section port

[socket] section event port none none none raidsrv Agent service /etc/opt/nec/raidsrv/ raidsrv_agent.conf

Step 5 After the modification is finished, start the raidsrv service, raidsrv Agent service and eciService.

[network] section data_port

[network] section event_port

[network] section agent_port

> /etc/init.d/raidsrv start

Starting raidsrv services: [OK]

>

> /etc/init.d/raidsrv_agent start

Starting raidsrv_agent services: [OK]

>

> /etc/init.d/eciServiceProgram start

Starting eciServiceProgram: [OK]

>

5

102

Changing RAID System Management Mode at Start of RAID Viewer

The RAID Viewer is started in the Standard Mode by default. The setting can be changed so that the RAID Viewer is always started in the Advanced Mode as described below.

Step 1 Click [Option] on the pull-down menu of menu item [Tool].

Step 2 Check the [Always start with an Advanced Mode] check box in the [General] tab of the [Option] dialog box.

The setting of [Always start RAID Viewer in Advanced Mode] is enabled at the next start of the

RAID Viewer.

103

Notes on Use of Universal RAID Utility

This chapter describes the notes on use of the Universal RAID Utility.

Operation Environment

Use of IPv6

The Universal RAID Utility cannot operate in the IPv6 (Internet Protocol version 6) environment. Use the Universal

RAID Utility in the IPv4 environment. To manage a RAID System in the IPv6 environment, use the BIOS utility of the RAID Controller.

Support for Solid State Drive (SSD)

The RAID Viewer and raidcmd of Universal RAID Utility Ver2.31 or later, display the Solid State Drive connected to the onboard RAID Controller (LSI Embedded MegaRAID™) as Hard Disk Drive.

After updating Universal RAID Utility from Ver2.3 or the older versions (where the Solid State Drive is displayed as it is) to Ver2.31 in the onboard RAID Controller (LSI Embedded MegaRAID™) environment, the Solid State Drive will be displayed as Hard Disk Drive.

To display the Solid State Drive correctly in the environment where the onboard RAID Controllers (LSI Embedded

MegaRAID™) is used, you need the driver (ver14.00.1026 or later) which supports the Solid State Drive. Please check if the version of driver is 14.00.1026 or later.

Please be careful not to configure Logical Drive mixing Solid State Drives and Hard Disk Drives in the onboard

RAID Controller (LSI Embedded MegaRAID™) environment.

The Logical Drive of which Solid State Drives and Hard Disk Drives are the members may be created in the following cases.

The functions of possibility mixing SSD and HDD

 Easy Configuration

Do not use Easy Configuration. If you want to create the Logical Drives, see “Creating Logical Drive

Easily” or ”Creating Logical Drive Freely”.

 Create Logical Drives (Simple/Custom)

When you select Physical Devices, please be careful not to configure Logical Drive mixing Solid State

Drives and Hard Disk Drives.

 Rebuild

Please check if the device type of the Physical Device is SSD or HDD, then replace the Physical Device with the proper type of device before rebuilding if required.

How to distinguish SSD and HDD

Please see Property of the Physical Device and check "Capacity". If the Physical Device is SSD, "Capacity" of property displays 30GB, 50GB or 100GB.

If you want to know how to see Property of Physical Device, see "Referring to Property of Physical Device".

104

Installation / Uninstallation

DistributedCOM event is registered during installing or uninstalling

The following events might be registered in the event log of OS during installation or uninstallation of Universal

RAID Utility under Windows Server 2008 R2 or Windows 7. Even if the following events are registered, there is no problem in the operation of the system and Universal RAID Utility.

Source Event ID Description

DistributedCOM 10001 Unable to start a DCOM Server:

{E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /.

RAID Viewer, Log Viewer

Verification of Authenticode signature at the startup of the

RAID Viewer and Log Viewer

RAID Viewer and Log Viewer have an Authenticode signature. When you start the Microsoft .NET Framework

Version 2.0 managed application that has an Authenticode signature, .NET Framework Version 2.0 verify the validation of Authenticode signature. Therefore if you use the computer not connected network and the computer connected bad quality network, may wait a few minutes until startup the RAID Viewer and Log Viewer.

Information http://support.microsoft.com/kb/936707/en

About the startup without Microsoft .NET Framework Ver2.0 or later

RAID Viewer and Log Viewer will fail to start if you do not install Microsoft .NET Framework Version 2.0 or later in advance.

1.

When the version that is older than Microsoft .NET Framework Version 2.0 exists

The message dialog to show the occurrence of the initialization error of .NET Framework is displayed.

2.

When .NET Framework does not exist

The message dialog to show the occurrence of the application error which generated by the link error of .NET

Framework is displayed.

And, the following events are registered in the event log of OS.

Source

Application Popup

Event ID

26

Description

Application popup: raidview.exe(or rlogview.exe) – Application Error : The application failed to initialize properly (0xc0000135). Click on OK to terminate the application.

You must install Microsoft .NET Framework Version 2.0 or higher to use the RAID Viewer and Log Viewer.

105

About the start when Runtime component of Microsoft

Visual C++ 2005 SP1 library does not exist

RAID Viewer fails in the start if it doesn't install Runtime component of Microsoft Visual C++ 2005 SP1 library.

1.

When Runtime component of Microsoft Visual C++ 2005 SP1 library does not exist

The message dialog to show the occurrence of the problem is displayed, because the DLL of Runtime component of Microsoft Visual C++ 2005 SP1 library cannot be loaded.

And, the following events are registered in the event log of OS.

Source Event ID Description

SideBySide 32 Dependent Assembly Microsoft.VC80.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

SideBySide 59 Resolve Partial Assembly failed for Microsoft.VC.80.CRT. Reference error message: The referenced assembly is not installed on your system.

SideBySide 59 Generate Activation Context for (installation folder of Universal RAID

Utility)\gui\bridge.dll. Reference error message: The operation completed successfully.

You must install Runtime component of Microsoft Visual C++ 2005 SP1 library to use the RAID Viewer.

NEC ESMPRO Manager

Simultaneous operation from two or more NEC ESMPRO

Manager

The following error might occur from NEC ESMPRO Manager to RAID System when runs the operation. When the following error occurs, there is a possibility of running the operation at the same time from other NEC ESMPRO

Manager to same RAID System. Please changes timing if whether it operates it like this is confirmed, and it goes and operate it again.

"The system error occurred. Please ask it which component has broken."

106

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