NEC Express5800/R120f-1M User Guide


Add to my manuals
144 Pages

advertisement

NEC Express5800/R120f-1M User Guide | Manualzz

Universal RAID Utility

User's Guide

Ver: 4.0

856-127900-133-A

1st Edition

Sep 2014

Copyright NEC Corporation 2007-2014.

Trademarks

NEC EXPRESSBUILDER is trademarks of NEC Corporation.

Microsoft and its logo, Windows, Windows Server, and MS-DOS are registered trademarks of Microsoft Corporation in the

United States and other countries.

"Linux" is a registered trademark or a trademark in United States or other countries of Linus Torvalds.

Red Hat, Red Hat Enterprise Linux, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc. in the U.S. and other countries.

The name and logo of "Asianux" is a trademark of Miracle Linux Corporation and Red Flag Software Co., Ltd.

Asianux is a registered trademark in Japan of MIRACLE LINUX Corporation.

Novell and SUSE are registered trademarks of Novell, Inc. in the United States and other countries.

VMware is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners.

(TM), (R) mark is not specified in this text.

Notes

1. No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.

2. The contents of this manual may be revised without prior notice.

3. The contents of this manual shall not be copied or altered without the prior written permission of NEC Corporation.

4. All efforts have been made to ensure the accuracy of all information in this manual. If you notice any part unclear, incorrect, or omitted in this manual, contact the sales agent where you purchased this product.

5. NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages

arising from the use of this manual regardless of Item 4.

2

External Libraries which this product uses

This product contains libraries ("External Libraries") provided by the third party suppliers ("Suppliers").

Please assume and agree these libraries' license documents and NOTICE files before using this product.

License documents and NOTICE files of "External Libraries" are stored in the following folders.

Windows

 <the folder where Universal RAID Utility installation image is stored>\eci\doc

Linux

 <the folder where Universal RAID Utility installation image is stored>\eci\doc

If the "External Libraries" require to include their Source Code with this product, see the folder below.

Windows

 <the folder where Universal RAID Utility installation image is stored>\eci\src

Linux

 <the folder where Universal RAID Utility installation image is stored>\eci\src

The external libraries this product uses are listed in “External Libraries and their Copyright”. Notwithstanding any of the terms in the Agreement or any other agreement You may have with NEC: a) "Suppliers" provide the libraries WITHOUT WARRANTIES OF ANY KIND and, such Suppliers DISCLAIM ANY AND

ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, THE WARRANTY

OF TITLE, NON-INFRINGEMENT OR INTERFERENCE AND THE IMPLIED WARRANTIES AND CONDITIONS OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE EXTERNAL LIBRARIES; b) In no event are the Suppliers liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages, including but not limited to lost data, lost savings, and lost profits, with respect to the

External Libraries; and,

External Libraries and their Copyright c) NEC and the Suppliers are not liable to You, and will not defend, indemnify, or hold You harmless for any claims arising from or related to the External Libraries.

Apache Axis2 Copyright © The Apache Software Foundation

Apache Rampart Copyright © The Apache Software Foundation libxml2 libiconv

OpenSLP

OpenSSL sysfsutils zlib

Copyright © Daniel Veillard, All Rights Reserved

Copyright © Free Software Foundation, Inc.

Copyright © Caldera Systems, Inc

Copyright © The OpenSSL Project.

Copyright © Ananth Mavinakayanahalli, Daniel Stekloff, Mohan Kumar, Nitin Vashisth

Copyright © Jean-loup Gailly and Maek Adler

3

Introduction

This User’s Guide describes RAID System management utility "Universal RAID Utility" the version 4.0.

This User's Guide consists of the following four files.

 User's Guide : This file (uru40eug.pdf)

 Appendix A : Glossary (uru40euga.pdf)

 Appendix B : raidcmd Command Reference (uru40eugb.pdf)

 Appendix C : Logs/Events (uru40eugc.pdf)

See "Appendix A : Glossary" for the terms on the Universal RAID Utility and those used in this User’s Guide. "Universal

RAID Utility" indicates Universal RAID Utility Versions 4.0.

Before using Universal RAID Utility, you should carefully read the User’s Guide of the RAID System managed by the

Universal RAID Utility and that of the computer in which the RAID System is installed.

The User’s Guide is intended to be read by engineers who are fully familiar with the functions and operations of

Windows and Linux. See the Windows and Linux online help and related documentation for the operations and concerns of Windows and Linux.

Symbols used in the text

The User’s Guide uses the following three symbols. Follow these symbols and their meanings to use the Universal

RAID Utility appropriately.

Symbol Description

Indicates a matter or caution you should particularly obey on operations of the Universal RAID Utility.

Indicates a notice you should check to operate the Universal RAID Utility.

Indicates effective or convenient information which help you if you know them.

4

Contents

Overview ..................................................................................................................... 10

What is Universal RAID Utility? .................................................................................................... 10

Structure of Universal RAID Utility ............................................................................................... 11

Functional differences from previous version of Universal RAID Utility ............................................ 12

Ver3.1 and Ver4.0 .................................................................................................................................... 12

System requirements ................................................................................................. 13

Hardware .................................................................................................................................. 13

Computers ............................................................................................................................................... 13

RAID Systems to be managed by Universal RAID Utility .............................................................................. 13

Software (Windows) ................................................................................................................... 13

Operating systems ................................................................................................................................... 13

Microsoft .NET Framework ........................................................................................................................ 14

Software (Linux) ........................................................................................................................ 14

Operating systems ................................................................................................................................... 14

Software (VMware ESX).............................................................................................................. 14

VMware ESX ............................................................................................................................................ 14

Others ...................................................................................................................................... 15

Resources ................................................................................................................................................ 15

TCP ports used by Universal RAID Utility ................................................................................................... 15

Safe Mode and Single User Mode .............................................................................................................. 16

Setup of Universal RAID Utility .................................................................................. 17

Installation image ...................................................................................................................... 17

Installation and Uninstallation ..................................................................................................... 18

Preparing installation (Windows) ............................................................................................................... 19

Installation (Windows).............................................................................................................................. 20

Uninstallation (Windows) .......................................................................................................................... 23

Preparing installation (Linux) .................................................................................................................... 25

Installation (Linux, VMware ESX)............................................................................................................... 27

Uninstallation (Linux, VMware ESX) ........................................................................................................... 28

Installation of NEC ESMPRO Manager ........................................................................................................ 28

Change of Universal RAID Utility Configuration ............................................................................. 29

Starting or Stopping Universal RAID Utility ............................................................... 30 raidsrv service ........................................................................................................................... 30

Starting Universal RAID Utility in Single User Mode .................................................................................... 30 raidsrv Agent Service ................................................................................................................. 30

RAID Viewer .............................................................................................................................. 31

Log Viewer ................................................................................................................................ 32

raidcmd .................................................................................................................................... 33

Standard and Advanced Modes ................................................................................................... 34

RAID System Management Mode when startup RAID Viewer and raidcmd ................................................... 35

Changing RAID System Management Mode ............................................................................................... 35

Functions of RAID Viewer .......................................................................................... 36

Structure of RAID Viewer ............................................................................................................ 36

Tree View .................................................................................................................................. 36

Server ..................................................................................................................................................... 37

RAID Controller ........................................................................................................................................ 37

5

Battery .................................................................................................................................................... 38

Flash Backup Unit .................................................................................................................................... 38

Disk Array ................................................................................................................................................ 38

SSD Cache Disk Array ............................................................................................................................... 39

Logical Drive ............................................................................................................................................ 39

SSD Cache Drive ...................................................................................................................................... 40

Physical Device ........................................................................................................................................ 40

Shortcut Menu ......................................................................................................................................... 41

Operation View .......................................................................................................................... 42

Menu Bar .................................................................................................................................. 43

[File] menu .............................................................................................................................................. 43

[Control] menu ........................................................................................................................................ 43

[Tool] menu ............................................................................................................................................. 46

[Help] menu ............................................................................................................................................ 46

Status Bar ................................................................................................................................. 46

Functions of Log Viewer ............................................................................................. 47

Structure of Log Viewer .............................................................................................................. 47

Log View ................................................................................................................................... 48

Menu Bar .................................................................................................................................. 49

[File] menu .............................................................................................................................................. 49

[Help] menu ............................................................................................................................................ 49

Functions of raidcmd .................................................................................................. 50

Command Line .......................................................................................................................... 50

Returned Value from raidcmd ...................................................................................................... 50

Error Messages of raidcmd ......................................................................................................... 50

Commands of raidcmd ............................................................................................................... 50

Termination of raidcmd ............................................................................................................... 50

RAID System Configuration ........................................................................................................ 51

Referring to Information on RAID System ................................................................. 52

Referring to Property of RAID Controller ...................................................................................... 52

Referring to Property of Battery .................................................................................................. 54

Referring to Property of Flash Backup Unit ................................................................................... 54

Referring to Property of Logical Drive .......................................................................................... 55

Referring to Property of Physical Device ....................................................................................... 57

Referring to Property of Disk Array .............................................................................................. 60

Checking Execution Status of Operation ....................................................................................... 61

Updating Information of RAID System ......................................................................................... 61

Referring to RAID System Operation Log ..................................................................................... 62

Configuration of RAID System ................................................................................... 63

Making Hot Spare ...................................................................................................................... 64

About Global Hot Spare ............................................................................................................................ 64

About Dedicated Hot Spare ....................................................................................................................... 65

Making Global Hot Spare .......................................................................................................................... 66

Making Dedicated Hot Spare ..................................................................................................................... 67

Removing Hot Spare................................................................................................................................. 68

Configuring RAID System Easily .................................................................................................. 70

Procedure of Easy Configuration of RAID System ....................................................................................... 70

RAID Controller Enabling Easy Configuration to Be Executed ...................................................................... 73

Physical Devices Available for Easy Configuration ....................................................................................... 73

Creating Logical Drives by Easy Configuration ............................................................................................ 73

Making Hot Spares by Easy Configuration .................................................................................................. 76

Creating Logical Drive Easily ....................................................................................................... 78

6

Operation Procedure of "Create Logical Drive - Simple Mode" ..................................................................... 78

Physical Devices Available for "Create Logical Drive - Simple Mode"............................................................. 80

Creating Logical Drives by "Create Logical Drive - Simple Mode" ................................................................. 80

Creating Logical Drive Freely ....................................................................................................... 81

Operation Procedure of "Create Logical Drive - Custom Mode" .................................................................... 81

Disk Arrays and Physical Devices Available for "Create Logical Drive - Custom Mode" ................................... 84

Creating Logical Drives by "Create Logical Drive - Custom Mode" ................................................................ 85

Deleting Logical Drive................................................................................................................. 86

Deleting Logical Drive ............................................................................................................................... 86

Using CacheCade ....................................................................................................................... 87

Create SSD Cache Drive ........................................................................................................................... 87

Deleting SSD Cache Drive ......................................................................................................................... 90

Maintenance of RAID System ..................................................................................... 91

Providing Patrol Read for Physical Devices .................................................................................... 91

Setting Whether Patrol Read Is Executed or Not ......................................................................................... 91

Checking Result of Executing Patrol Read .................................................................................................. 92

Setting Patrol Read Priority ....................................................................................................................... 92

Checking Logical Drive Consistency ............................................................................................. 93

Executing Consistency Check Manually (Automatic Stop Enabled) ............................................................... 93

Executing Consistency Check Manually (Automatic Stop Disabled) ............................................................... 94

Executing Consistency Check for arbitrary Logical Drive .............................................................................. 95

Stopping Consistency Check ..................................................................................................................... 96

Checking Result of Executing Consistency Check ........................................................................................ 96

Setting Consistency Check Priority ............................................................................................................. 97

Initializing Logical Drive .............................................................................................................. 98

Executing Initialize ................................................................................................................................... 98

Stopping Initialize .................................................................................................................................... 99

Checking Result of Executing Initialize ....................................................................................................... 99

Setting Initialize Priority .......................................................................................................................... 100

Changing Cache Mode of Logical Drive .......................................................................................101

Setting cache mode ................................................................................................................................ 101

Rebuilding Physical Device .........................................................................................................102

Executing Rebuild ................................................................................................................................... 102

Stopping Rebuild .................................................................................................................................... 103

Checking Result of Executing Rebuild ...................................................................................................... 104

Setting Rebuild Priority ........................................................................................................................... 104

Reducing the power consumption of the Physical Device ..............................................................105

Setting Power Saving Devices ................................................................................................................. 105

Setting Device Standby Time .................................................................................................................. 106

Checking Location of Physical Device ..........................................................................................108

Procedure of Checking Location of Physical Device ................................................................................... 108

Changing Status of Physical Device Forcibly ................................................................................109

To Online Forcibly ................................................................................................................................... 109

To Failed Forcibly ................................................................................................................................... 110

Refreshing the battery of the RAID Controller ..............................................................................112

Executing Refresh Battery Manually ......................................................................................................... 112

Scheduling Refresh Battery ..................................................................................................................... 113

Updating firmware of the RAID Controller ...................................................................................114

Executing Update Firmware Of The RAID Controller ................................................................................. 114

Troubleshooting RAID System ................................................................................. 115

Failure Detection Measures ........................................................................................................116

Status Display by RAID Viewer ................................................................................................................ 116

Status Display by raidcmd ....................................................................................................................... 116

Logging Events to RAID Log ................................................................................................................... 116

Logging Events to OS Log ....................................................................................................................... 116

Buzzer in RAID Controller ....................................................................................................................... 118

Sending Alert to ESMPRO Manager .......................................................................................................... 119

7

Monitoring Faults of Physical Devices ..........................................................................................121

Operation in no failures of Physical Devices ............................................................................................. 122

Operation when redundancy of Logical Drive degraded or lost due to failure of Physical Device .................. 123

Operation when failed Physical Device is replaced to recover RAID System ................................................ 124

Operation when the Logical Drive is offline due to failure of Physical Device .............................................. 125

Monitoring Battery Status ..........................................................................................................126

Monitoring Flash Backup Unit Status ...........................................................................................127

Monitoring Enclosure Status .......................................................................................................128

Monitoring Various Events of RAID System ..................................................................................128

Replacing Physical Device for Prevention .....................................................................................128

Monitoring a Medium Error to see if they occur frequently ............................................................130

Monitoring a Medium Error to see if they occur intermittently .......................................................130

Monitoring unexpected change of RAID configuration ..................................................................130

Monitoring the lifetime of SSD ....................................................................................................130

Management of RAID System using NEC ESMPRO Manager ................................... 132

System Requirement and Installation ..........................................................................................132

Version of NEC ESMPRO Manager............................................................................................................ 132

Sending Alert to NEC ESMPRO Manager................................................................................................... 132

Using RAID System Management Mode ......................................................................................132

Using "Standard Mode" ........................................................................................................................... 132

Using "Advanced Mode" .......................................................................................................................... 132

Function that can be used in NEC ESMPRO Manager ....................................................................134

Using ExpressUpdate ................................................................................................................135

Functions supported by ExpressUpdate ................................................................................................... 135

Version management by ExpressUpdate .................................................................................................. 135

Changing of Settings of Universal RAID Utility ........................................................ 136

Changing TCP port number ........................................................................................................136

Using Windows as Operating System ....................................................................................................... 136

Using Linux or VMware ESX as Operating System ..................................................................................... 137

Avoiding TCP port conflict ....................................................................................................................... 137

Changing RAID System Management Mode at Start of RAID Viewer ..............................................138

Notes on Use of Universal RAID Utility .................................................................... 139

Operation Environment ..............................................................................................................139

Use of IPv6 ............................................................................................................................................ 139

Support for Solid State Drive (SSD) ......................................................................................................... 139

OS Fatal Error Event ............................................................................................................................... 140

Doubly Registered Event After Restoring Backup Data .............................................................................. 140

Fails to Start Consistency Check .............................................................................................................. 140

Installation / Uninstallation ........................................................................................................140

DistributedCOM event is registered during installing or uninstalling ........................................................... 140

RAID Viewer, Log Viewer ...........................................................................................................141

Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer ........................... 141

About the startup without Microsoft .NET Framework Ver2.0 or later ......................................................... 141

About the startup from command prompt ................................................................................................ 141

The different behavior between RAID Viewer and raidcmd for N8103-171(G171) ....................................... 142

Logs output from Universal RAID Utility ......................................................................................142

Log Rotation .......................................................................................................................................... 142

Location where log files are created ........................................................................................................ 142

NEC ESMPRO Manager ..............................................................................................................143

Simultaneous operation from two or more NEC ESMPRO Manager ............................................................. 143

Notes on use of Web GUI ....................................................................................................................... 143

Notes on use of function to Make/Remove Hot Spare by NEC ESMPRO Manager ........................................ 143

NEC ESMPRO ServerAgentService...............................................................................................143

Notes on use report coordination with Windows Server 2008 R1 ServerCore .............................................. 143

8

RAID Controller ........................................................................................................................143

Notes on updating firmware of the RAID Controller .................................................................................. 143

Consistency Check ....................................................................................................................143

Notes on executing Consistency Check Manually (Automatic Stop Disabled) ............................................... 143

9

Overview

This chapter describes the overview of the Universal RAID Utility.

What is Universal RAID Utility?

The Universal RAID Utility enables RAID Systems in a computer to be managed.

The Universal RAID Utility is characterized as follows.

1. Allowing a variety of RAID Systems to be managed

Conventionally, a specific management utility must be used for each RAID System. On the other hand, only the

Universal RAID Utility can manage more than one RAID System. For the RAID Systems which the Universal RAID

Utility can manage, see the documentation on computers and RAID Systems.

2. Operating in either Standard or Advanced Mode

The Universal RAID Utility can operate in two RAID System Management Modes, which are Standard Mode and

Advanced Modes.

The Standard Mode provides the Universal RAID Utility with standard management functions of RAID Systems.

The Advanced Mode provides the Universal RAID Utility with advanced management and maintenance functions of RAID Systems.

Using the two RAID System Management Modes appropriately depending on users and jobs allows the usability of the Universal RAID Utility to be improved and malfunctions to be avoided.

3. Configuring RAID Systems easily

Using the Universal RAID Utility, you can configure a RAID System easily without expert knowledge of the RAID

System.

The Universal RAID Utility provides the "simple Logical Drive create function" allowing a Logical Drive to be created by selecting only two selection items according to the guide of the Universal RAID Utility and the "Easy

Configuration" allowing a RAID System to be configured only by defining uses of unused Physical Devices.

4. Supporting general functions required for configurations, operations and maintenances of RAID Systems

The Universal RAID Utility supports general functions for configuring a RAID System (including creating Logical

Drive and making Hot Spare), general operation functions (including log recording, Patrol Read and Consistency

Check), and general functions required for maintenance (including Rebuild and Locate functions).

5. Troubleshooting RAID Systems

The Universal RAID Utility can detect failures occurred in RAID Systems by using various functions.

The RAID Viewer, the GUI of the Universal RAID Utility, indicates the configurations and status of RAID Systems comprehensibly with trees and icons. The raidcmd, the CLI of the Universal RAID Utility, indicates the same information too. In addition, the Universal RAID Utility registers failures occurred in RAID Systems not only to the dedicated log but also the OS log. Further, the Universal RAID Utility can send alerts to the NEC ESMPRO

Manager normally attached to NEC Express series systems.

6. RAID System Management by NEC ESMPRO Manager

Universal RAID Utility (Windows / Linux Edition) can manage the RAID System using Web GUI of NEC ESMPRO

Manager Ver. 5.5 or later. The RAID System that exists in a remote environment can be managed by using NEC

ESMPRO Manager like RAID Viewer and Log Viewer. You cannot manage the RAID System from Windows GUI of

NEC ESMPRO Manager. Be sure to use Web GUI to manage the RAID Controller.

7. Management by ExpressUpdate

Universal RAID Utility Ver4.0 supports ExpressUpdate.

This feature enables you to update Universal RAID Utility to the latest version when a new version of Universal

RAID Utility is released. This feature is available with Universal RAID Utility Ver2.5 or the later versions.

10

Structure of Universal RAID Utility

The Universal RAID Utility consists of the following modules. The module that can be used is different depending on operating system. raidsrv service

The raidsrv service always operates in the server to manage RAID Systems. Receiving a processing request from the RAID Viewer or raidcmd, the raidsrv service provides proper information on a RAID System or performs an appropriate operation for the RAID System. In addition, the raidsrv service manages events occurred in RAID Systems, notifies the RAID

Viewer of the events and/or registers them to several logs.

RAID Viewer (Windows Edition only)

The RAID Viewer is the Windows application managing and monitoring the RAID System by

GUI. The RAID Viewer displays the configuration and status of a RAID System graphically or provides configuration and operation for a RAID System.

Log Viewer (Windows Edition only)

The Log Viewer is the Windows application viewing the event of RAID System. The Log Viewer allows you to see the RAID Log in which events occurred in RAID Systems are registered. raidcmd

The raidcmd is the application managing and monitoring the RAID System by CLI.

The raidcmd is the command that indicates the configuration and status of a RAID System or operates on a console providing configurations and operations.

NEC ESMPRO Manager Communication Module / raidsrv Agent

When the RAID System is managed in NEC ESMPRO Manager, raidsrv Agent controls the communication between NEC ESMPRO Manager and Universal RAID Utility.

Operating System Windows Linux VMware ESX raidsrv service

RAID Viewer

 

Log Viewer raidcmd

  

NEC ESMPRO Manager Communication Module (raidsrv

Agent)

  

Windows Server

RAID Viewer

Log Viewer raidcmd

RAID System raidsrv

Agent raidsrv service

Management PC

NEC ESMPRO Manager

Ver. 5.5 or later

Linux/VMware ESX

Server raidcmd raidsrv

Agent

RAID System raidsrv service

Universal RAID Utility

(Windows Version)

Universal RAID Utility

(Linux/VMware ESX Version)

Figure 1 Configuration of Universal RAID Utility

11

Functional differences from previous version of

Universal RAID Utility

Ver3.1 and Ver4.0

The following features have been enhanced and changed from Universal RAID Utility Ver3.1.

1.

Universal RAID Utility Ver4.0 can newly manage the following RAID controllers.

 N8103-176 RAID Controller (1GB, RAID 0/1)

 N8103-177 RAID Controller (1GB, RAID 0/1/5/6)

 N8103-178 RAID Controller (2GB, RAID 0/1/5/6)

 N8103-179 RAID Controller (2GB, RAID 0/1/5/6)

2.

Universal RAID Utility Ver4.0 can support 4K native HDD.

3.

Enhanced feature to detect a Medium Error on the Physical Devices.

Universal RAID Utility registers “A Medium Error was Frequently Detected” or “A Medium Error was

Intermittently Detected” event message when the Medium Error was detected frequently or intermittently on the same Physical Device. If Patrol Read or Consistency Check is running on the Physical Device when the Medium Error was detected frequently, the Patrol Read or the Consistency Check is automatically

stopped. See the section “Monitoring a Medium Error to see if they occur frequently” and “Monitoring a

Medium Error to see if they occur intermittently” for detail.

4.

A new feature is added to stop Patrol Read and Consistency Check automatically.

When Patrol Read or Consistency Check is running and it detects a Medium Error on the Physical Device frequently, the Patrol Read or the Consistency Check is automatically stopped to suppress deterioration of

access performance to the Physical Device. See the section “Monitoring a Medium Error to see if they occur frequently” for detail.

5.

A new option is added to enable/disable the Automatic Stop for Consistency Check.

Basically the Consistency Check is automatically stopped when it detects a Medium Error on the same

Physical Device frequently during the run. Therefore you cannot check the whole data to be consistent in this case. However you can execute the Consistency Check through entire Logical Drive by the “Automatic

Stop Disabled” function even if a Medium Error is detected frequently. See the section “Monitoring a

Medium Error to see if they occur frequently” for detail.

6.

A new feature is added to detect unexpected change of RAID configuration.

Universal RAID Utility registers a “RAID System unstable” event message when there is a Physical Device which is excluded from the RAID configuration even though it is not failure.

7.

A new feature is added to update firmware of RAID controller.

You can execute the firmware update of RAID controller by the raidcmd.

8.

Removing the restriction that the numbers of Physical Devices when you create RAID10.

You can specify even-numbered Physical Devices equal to or greater than four (e.g.: 4, 6, 8, …) when creating RAID 10 by raidcmd. However, you can specify only four Physical Devices by RAID Viewer as usual.

9.

Removing the restriction that you cannot specify the capacity freely when you create RAID 10, RAID 50 and RAID 60.

You can specify capacity of the Physical Devices freely when creating RAID 10, RAID 50 and RAID 60 by raidcmd. However, you cannot specify capacity of the Physical Devices freely by RAID Viewer as usual.

10.

A new feature is added to monitor SSD lifetime.

Universal RAID Utility registers a “Physical Device Lifetime Error” event message when Universal RAID

Utility detects end of life of SSDs. See the section “Monitoring the lifetime of SSD” for detail.

12

System requirements

This chapter describes system requirements of the Universal RAID Utility.

Hardware

Computers

The computers can contain RAID Systems to be managed by the Universal RAID Utility.

RAID Systems to be managed by Universal RAID Utility

For RAID Systems which can be managed by the Universal RAID Utility, see the documentation attached to the computer in which RAID Systems are installed and that attached to the RAID Controller including the Universal

RAID Utility.

Software (Windows)

Operating systems

The Universal RAID Utility can operate in the following operating systems.

It can operate in either 32-bit or 64-bit environment for any operating system.

 Windows Server 2012 R2

 Windows Server 2012

 Windows Server 2008 R2

 Windows Server 2008

 Windows Server 2003 R2 SP2 or later

 Windows 8.1

 Windows 8

 Windows 7

 Windows XP Professional SP3 or later

If you use "Server Core Install Option" of Windows Server 2008, Windows Server 2008 R2,

Windows Server 2012 or Windows Server 2012 R2, use raidcmd for the management of the

RAID System. (You cannot use RAID Viewer and Log Viewer).

13

Microsoft .NET Framework

To use the RAID Viewer and Log Viewer, Microsoft .NET Framework Versions 2.0 to 3.5 is required.

Windows Server 2008 and Windows Server 2008 R2, Windows Vista, Windows 7 include .NET Framework

Version 2.0 to 3.5. Therefore, you do not need to install .NET Framework in case of using them.

For the installation of Microsoft .NET Framework Version 2.0 to 3.5, see "Preparing installation (Windows)".

Software (Linux)

Operating systems

The Universal RAID Utility can operate in the following operating systems.

It can operate in either 32-bit or 64-bit environment for any operating system.

 Red Hat Enterprise Linux 5.7 or later

 Red Hat Enterprise Linux 6.1 or later

 SUSE Linux Enterprise Server 11 SP 2 or later

Software (VMware ESX)

VMware ESX

The Universal RAID Utility can operate in the following VMware ESX.

 VMware ESX 4.1

You must install the Universal RAID Utility in the service console. Do not install in the virtual machine.

14

Others

Resources

Resource

Available Hard Disk Space

RAM

Windows Linux/VMware ESX

280MB or more

(not include Microsoft .NET Framework

Ver2.0)

(not include the required packages as standard C++ library...etc)

512MB or more

TCP ports used by Universal RAID Utility

The Universal RAID Utility uses the following three TCP ports.

Description data port event port raidsrv Agent Communication port

Port numbers in Ver2.6 and earlier versions

52805

52806

52807

Port numbers in Ver2.61 and later versions

5016

5017

5018

Other ports than those described above will be used when you manage the RAID System using NEC ESMPRO Manager Ver5.5. See “NEC ESMPRO Manager Installation Guide” for details. .

The TCP ports Universal RAID Utility uses have been changed in Universal RAID Utility Version 2.61. Some of the users may have to change the settings of Universal RAID Utility or other applications depending on the current settings of the system environment when you are going to update Universal RAID Utility from Ver2.6 or earlier versions to Ver2.61 or later versions. See the following table for details.

15

Taking over TCP port numbers

Users who use the port in the range from

52805 to 520807

Updating Universal RAID Utility by following the procedure in the section “Installation and

Uninstallation”:

The port numbers from 5016 to

5018 are automatically set.

Users who have changed the ports from

[52805-520807] to other numbers

Updating Universal RAID Utility by using ExpressUpdate:

The port numbers from 52805 to

52807 are not taken over and those from 5016 to 5018 are automatically set.

Updating Universal RAID Utility by following the procedure in the section “Installation and

Uninstallation”:

The port numbers from 5016 to

5018 are automatically set. To change the TCP port numbers to the original one, see “Changing Port

Number” for details.

Updating Universal RAID Utility by using ExpressUpdate:

The port numbers currently used are taken over.

Settings for Firewall, etc.

Change the port numbers

[52805-52807] to [5016-5018].

When other applications are using 5016 to 5018

Change the TCP port numbers manually that

Universal RAID Utility uses.

See “Changing Port Number” for details.

Updating Universal RAID Utility by following the procedure in the section “Installation and

Uninstallation”:

Change the port numbers set for

Firewall to [5016-5018].

Updating Universal RAID

Utility by following the procedure in the section

“Installation and

Uninstallation”:

Change the TCP port numbers manually that

Universal RAID Utility uses.

See “Changing Port Number” for details.

Updating Universal RAID Utility by using ExpressUpdate:

No effect on any settings.

Updating Universal RAID

Utility by using

ExpressUpdate:

No effect on any settings.

For the change of TCP port number using Universal RAID Utility, see "Changing TCP port number".

Safe Mode and Single User Mode

The Universal RAID Utility uses the network function. Accordingly, the Universal RAID Utility is not available in any of the following safe modes in which the network function cannot operate.

 Safe Mode

 Safe Mode with Command Prompt

 Safe Mode with Networking

Also, it cannot be used in the single user mode of Linux and VMware ESX. See "Starting Universal RAID Utility in

Single User Mode" about how to use the Universal RAID Utility in the single user mode.

16

Setup of Universal RAID Utility

This chapter describes installation and uninstallation of the Universal RAID Utility.

Installation image

Use the setup program of Universal RAID Utility for the installation and the uninstallation.

The setup program is contained in the installation image of the Universal RAID Utility. Before the Universal RAID Utility can be installed or uninstalled, you must prepare the installation image.

The installation images of Universal RAID Utility are different by operating system. You need to use correct installation image corresponding to the operating system.

Operating system Installation image

Universal RAID Utility (Windows Edition) Windows Server 2012 R2

Windows Server 2012

Windows Server 2008 R2

Windows Server 2008

Windows Server 2003 R2 SP2 or later

Windows 8.1

Windows 8

Windows 7

Windows XP SP3 or later

Red Hat Enterprise Linux 5.7 or later

Red Hat Enterprise Linux 6.1 or later

SUSE Linux Enterprise Server 11 SP2 or later

VMware ESX 4.1

Universal RAID Utility (Linux Edition)

Universal RAID Utility (VMware ESX Edition)

The installation images of Universal RAID Utility are attached to the computer or the RAID

Controller except Universal RAID Utility VMware ESX Edition.

The latest version of Universal RAID Utility is released on the “NEC Global Site”

(http://www.nec.com/).

17

Installation and Uninstallation

This section describes the procedure of installation and uninstallation of Universal RAID Utility. kind Description

Installation

Uninstallation

Installation of NEC ESMPRO

Manager

Install Universal RAID Utility newly, when there is not Universal RAID Utility in the server.

Procedure (Windows)

1. Preparing installation (Windows)

2. Installation (Windows)

Procedure (Linux)

1. Preparing installation (Linux)

2. Installation (Linux, VMware ESX)

Procedure (VMware ESX)

1. Installation (Linux, VMware ESX)

Uninstall Universal RAID Utility from the server.

Procedure (Windows)

1. Uninstallation (Windows)

Procedure (Linux, VMware ESX)

1. Uninstallation (Linux, VMware ESX)

Install NEC ESMPRO Manager Ver. 5.5 or later versions to manage the server where Universal

RAID Utility has been installed using NEC ESMPRO Manager

Procedure

1. Installation of NEC ESMPRO Manager

 A user having the administrator authority should install or uninstall the Universal RAID

Utility in the computer. Only users having the administrator authority can execute the setup program.

 If you use "Server Core Install Option" of Windows Server 2008, Windows Server 2008 R2,

Windows Server 2012 or Windows Server 2012 R2, there is not [Start] menu. You must run setup.exe on the [Administrator : Command Prompt].

 If you use VMware ESX, press Alt key and F1 key at the same time at boot screen of

VMware ESX to switch to the service console. Log in to VMware ESX with the administrator authority to install or uninstall Universal RAID Utility.

 Universal RAID Utility Ver2.3 or later versions do not support the Update Installation function. To update Universal RAID Utility, first uninstall existing Universal RAID Utility and then install the new version of Universal RAID Utility.

 If you have changed following settings from default ones, you have to change them again after installation or uninstallation of Universal RAID Utility.

 TCP ports that Universal RAID Utility uses

 RAID System Management Mode at the start of RAID Viewer or raidcmd

 Scheduled tasks that registered in Operating System and execute Consistency

Check

The RAID log is not deleted at the uninstallation of Universal RAID Utility. You can refer the log files even after uninstalling Universal RAID Utility.

18

Preparing installation (Windows)

RAID Viewer and Log Viewer use Microsoft .NET Framework Versions 2.0 to 3.5. Install these components if it does not exist in the computer where the Universal RAID Utility is to be installed.

Skip this section when you exclude RAID Viewer and Log Viewer from the modules to be installed at the installation of Universal RAID Utility. Go to “Installation (Windows)”.

Installation of Microsoft .NET Framework

Windows Server 2008 and Windows Server 2008 R2, Windows 7 include .NET Framework

Versions 2.0 to 3.5. Therefore, you do not need to install .NET Framework in case of using them as operating system.

Install .NET Framework Versions 2.0 to 3.5 when you are going to use Universal RAID Utility on Windows 8, Windows 8.1, Windows Server 2012 and Windows Server 2012 R2. It is because only .NET Framework 4.5 is included in the operating system. You can download it from the following Web site. http://msdn.microsoft.com/en-us/library/vstudio/hh506443.aspx

Step 1 Click [Start] - [Control Panel]. Then double-click [Add or Remove Program].

Step 2 Click [Change or Remove Program] to list

[Currently installed programs]. If the following program exists in the list of [Currently installed programs], Microsoft .NET Framework is not required to be installed. If the following package does not exist, install the package.

- [Microsoft .NET Framework 2.0] (for x64, [Microsoft .NET Framework 2.0 (x64)])

Step 3 Microsoft .NET Framework Version 2.0 uses different packages depending on the CPU architecture. See the table below to download and install the required packages.

CPU architecture x86 x64

Required components and their vendors

[Microsoft .NET Framework 2.0 Service Pack 1 (x86)] http://www.microsoft.com/en-us/download/details.aspx?id=16614

[Microsoft .NET Framework 2.0 Service Pack 1 (x64)] http://www.microsoft.com/en-us/download/details.aspx?id=6041

19

Installation (Windows)

The Setup Program installs Universal RAID Utility when there is no Universal RAID Utility in the server.

Step 1 Check if the operating system recognizes all the RAID Controllers connected. Please be sure to connect all the

RAID Controllers before installing Universal RAID Utility.

The program to control the RAID Controller depends on the type of RAID Controller. Please be sure to connect all the RAID Controllers first then install Universal RAID Utility.

Step 2 Click [Start], [Run…], [Browse...]. Click setup.exe in the folder contained the installation image of Universal RAID

Utility and click [Open] in the [Browse] dialog box. Recognize that displays "setup.exe" in [Name] box on [Run] dialog box and click [OK].

Step 3 The installation starts the InstallShield Wizard of the

Universal RAID Utility. Click [Next].

Step 4 The Universal RAID Utility is installed in \Program

Files\Universal RAID Utility (or Program Files (x86) for x64) in the drive where the OS is started by default. To change the installation folder, click [Change] and enter another installation folder. Click [Next].

Step 5 Select the modules you would like to install. All the modules are selected in default. Uncheck the checkbox depending on your requirement. Note that the raidsrv service and raidcmd must be installed.

Click [Next].

20

Step 6 The “Ready to Install the Program” screen appears.

Confirm the modules to be installed displayed on the screen and click [Install] to start installation. To change the modules to be installed, click [Back] to reselect the modules.

Step 7 At the completion of the installation, the

“InstallShield Wizard Complete” screen appears. Click

[Finish].

Step 8 When the installation completes, "Universal RAID

Utility" is registered to the program list in the [Change or

Remove Programs].

Also, either program or both programs to manage the RAID

Controllers shown below will be registered depending on the type of the RAID Controller.

- WebPAMPRO Agent

21

 Do not uninstall “LSI SAS Storage SNMP Agent X ” ( X is version) in the list of [Add or

Remove Program]. If you uninstall it, Universal RAID Utility cannot use normally.

 Please check the setting of [When maximum log size is reached] in the [Properties] of

[System] event log. In case that [When maximum log size is reached] is not [Overwrite events as needed], when the log size reaches the maximum size, Universal RAID Utility cannot register the detected RAID event to the Windows Event Log and alert it to the NEC

ESMPRO Manager. Please set [When maximum log size is reached] to the [Overwrite events as needed].

 If you have already had Universal RAID Utility in your computer, be sure to uninstall it first.

Then install Universal RAID Utility Ver4.0.

 The message indicating the following application is required to install Universal RAID Utility may appear at Setup with EXPRESSBUILDER for Windows:

Microsoft Visual C++ 2005 Redistributable Package (x86)

In this case install the Microsoft Visual C++ Run-time library. You can delete it after the setup is completed If not required.

NEC ESMPRO Manager Ver5.5 or later versions is required to manage the server where

Universal RAID Utility Ver4.0 has been installed.

See “Installation of NEC ESMPRO Manager” for details.

22

Uninstallation (Windows)

The Setup Program uninstalls Universal RAID Utility when there is the same version of Universal RAID Utility in the server.

Use the same version of the Setup Program as the one when you install the current Universal

RAID Utility.

You can start the uninstallation by using the clicking [Delete] on "Universal RAID Utility" program in the list of [Add or Remove Program].

Step 1 The procedure to start setup.exe is the same as that described in “Installation (Windows)”.

Step 2 The currently running programs are displayed, such as mmc.exe (Event Viewer, server manager), RAID Viewer, Log Viewer, and raidcmd. You cannot uninstall Universal RAID Utility as long as these programs are running. Terminate the programs and click

[Retry].

Step 3 The uninstallation starts the InstallShield Wizard of the Universal RAID Utility. Click [Yes] on the dialog box shown to the right to start the uninstallation. Click [No] to abort the setup program.

Step 4 Uninstallation begins. A right screen is displayed while uninstalling it.

23

Step 5 At the completion of the uninstallation, the wizard appears as shown in the figure to the right. Click

[Finish].

If the uninstallation completes, "Universal RAID Utility" is deleted from the list of [Add or Remove Program].

Also, one or several programs to control RAID Controller in your system are also deleted.

24

Preparing installation (Linux)

You must prepare the following packages for using the Universal RAID Utility. If the following packages do not exist in the computer that installs Universal RAID Utility, you need to install them.

For the rpm packages indicated with “(*)” in the following tables, be sure to specify the rpm packages as shown below for interdependence. Note that there is no interdependence between the packages indicated with “(**)” and “(***)”. rpm -ivh (package-name).rpm (package-name).rpm

 Red Hat Enterprise Linux 4.8 or later

Red Hat Enterprise Linux 5.7 or later packages standard C++ library standard C library

GCC library

GCC 3.3.4 Compatibility standard C++ library cron syslogd others x86 libstdc++ glibc libgcc compat-libstdc++-33 (Note1) vixie-cron sysklogd iptables pciutils psmisc (Note2) x64 libstdc++ (i386) glibc (i686) libgcc (i386) compat-libstdc++-33 (i386)

(Note1) vixie-cron sysklogd iptables pciutils psmisc (Note2)

 Red Hat Enterprise Linux 6.1 or later packages standard C++ library standard C library

GCC library

GCC 3.3.4 Compatibility standard C++ library cron syslogd others x86 libstdc++ glibc (**) libgcc compat-libstdc++-33 (Note1) cronie (***) cronie-anacron (***) crontabs (***) rsyslog pciutils nss-softokn-freebl (**) iptables psmisc (Note2) x64 libstdc++ (i686) glibc (i686) (**) libgcc (i686) compat-libstdc++-33 (i686)

(Note1) cronie (***) cronie-anacron (***) crontabs (***) rsyslog pciutils nss-softokn-freebl(i686)(**) iptables psmisc (Note2)

25

 SUSE Linux Enterprise Server 11 SP2 or later packages standard C++ library standard C library

GCC library cron syslog-ng others x64 libstdc++ glibc libgcc cron syslog-ng (*) klogd (*) libnet (*) pciutils iptables psmisc (Note2)

(Note1) This is required when you use ExpressUpdate.

(Note2) This is required when you use N8103-109/128/134/135 RAID Controllers.

Install these packages by the following procedure (This procedure is an example using standard C++ library).

Step 1 You can check by rpm command if standard C++ library exists in the computer or not. If it has existed in your computer, rpm command appears as shown in the right (the part "*" depends on the operating system). In

this case, go to the section "Installation (Linux, VMware

ESX)".

> rpm -q libstdc++ libstdc++*

>

1

Step 2 If standard C++ library has not existed in your computer, rpm command appears as shown in the right.

In this case, install it to your computer.

Insert the install disk of operating system that includes the "standard C++ library" to CD-ROM/DVD-ROM drive of your computer.

Change the current directory to the directory where standard C++ library exists and install the standard C++ library by rpm command (the part "*" depends on the operating system).

> rpm –q libstdc++ package libstdc++ is not installed

> rpm –ivh libstdc++*.rpm

Preparing... ##############################

[100%]

1:libstdc++ ############################## [100%]

> rpm -q libstdc++ libstdc++*

>

You can see the result of installation by rpm command.

After the installation finishes, the following package will exist in your computer. libstdc++*

(The part "*" depends on the operating system.)

If the installation fails, the package will not exist in your computer.

3

2

26

Installation (Linux, VMware ESX)

Use setup.sh in the installation image to install latest Universal RAID Utility.

You must install the Universal RAID Utility in the ESX Server. Do not install Universal RAID

Utility in the virtual machine.

Step 1 Check if the operating system recognizes all the RAID Controllers connected. Please be sure to connect all the

RAID Controllers before installing Universal RAID Utility.

The program to control the RAID Controller depends on the type of RAID Controller. Please be sure to connect all the RAID Controllers first then install Universal RAID Utility.

Step 2 Execute setup.sh in the installation image.

Change the current directory to the directory in which the installation image is stored and type as follows:

(In case of Linux)

sh setup.sh --install

(In case of VMware ESX)

sh setup.sh --install –reptblen

> cd directory name involved installation image

> sh setup.sh --install

>

> rpm -q UniversalRaidUtility

UniversalRaidUtility-x.yy-z

>

> rpm –q eciservice-a.bb-x.i386 eciservice-a.bb-x.i386

>

> rpm -q storelib storelib-a.bb-0

>

> rpm -q WebPAMPRO_Agent

WebPAMPRO_Agent-3.aa.bbbb-cc

>

2

3

Specify “—nomgr” instead of “—install” as an option at installation to exclude the NEC

ESMPRO Manager Communication Module (eciservice package and raidsrv agent service).

Step 3 At the end of setup.sh, the installation is completed. Check the result of the installation by using the rpm command. When the installation is completed properly, the following packages are installed:

- UniversalRAIDUtility-x.yy-z (x is major version, yy is minor version, z is release number for x.yy)

- eciservice-a.bb-x.i386 (a is major version, bb is minor version)

(eciservice package and raidsrv agent service are not installed when you specify the –nomgr option at setup.)

Also, the programs to manage the RAID Controllers will be installed with any one of the following combinations depending on the type of the RAID Controller used in your system.

- storelib-a.bb-0 (a.bb is version)

- WebPAMPRO_Agent-3.aa.bbbb-cc (aa.bbbb-cc is version)

- storelib-a.bb-0 (a.bb is version) and WebPAMPRO_Agent-3.aa.bbbb-cc (aa.bbbb-cc is version)

If the installation fails, these packages do not exist in the computer.

Universal RAID Utility does not install the following packages in the VMware ESX environment.

Please note that the installation is finished successfully in VMware ESX even after the program does not exist.

 storelib-a.bb-0. (a.bb is version)

NEC ESMPRO Manager Ver5.5 or later versions is required to manage the server where

Universal RAID Utility Ver4.0 has been installed.

See “Installation of NEC ESMPRO Manager” for details.

27

Uninstallation (Linux, VMware ESX)

Use setup.sh in the installation image to uninstall Universal RAID Utility.

Use the same version of the Setup Program as the one when you install the current Universal

RAID Utility.

Step 1 Stop raidcmd if you are using it. If you uninstall Universal RAID Utility while you are using raidcmd, the uninstallation of Universal RAID Utility will fail.

Step 2 Execute setup.sh in the installation image.

Change the current directory to the directory in which the installation image is stored and type as follows: sh setup.sh --uninstall

Step 3 At the end of setup.sh, the uninstallation is completed. Check the result of the uninstallation by using the rpm command. When the uninstallation is completed properly, the following packages will be uninstalled:

- UniversalRaidUtility-x.yy-z (x is major version, yy is minor version, z is revision number)

- eciservice-a.bb-x.i386 (a is major version, bb is minor version,)

Also, one or several packages to control RAID Controller are uninstalled.

> cd directory name involved installation image

> sh setup.sh --uninstall

>

2

> rpm -q UniversalRaidUtility package UniversalRaidUtility is not installed

>

> rpm –q eciservice package eciservice is not installed

>

> rpm -q storelib package storelib is not installed

>

> rpm -q WebPAMPRO_Agent package WebPAMPRO_Agent is not installed

>

3

If another application is using "eciservice-a.bb-x.i386" (a is major version, bb is minor version), "eciservice-a.bb-x.i386" (a is major version, bb is minor version) is not uninstalled.

Please note that the uninstallation is finished successfully even if the program

"eciservice-a.bb-x.i386" exists in this case.

Installation of NEC ESMPRO Manager

Install NEC ESMPRO Manager Ver5.5 or later versions is required to manage the RAID System that Universal

RAID Utility Ver2.5 or later version manages. If the older version of NEC ESMPRO Manager has been installed, update it to Ver5.5 or later versions. But, if you use the function to make/remove Hot Spare by NEC ESMPRO

Manager, you must use NEC ESMPRO Manager Ver. 5.72 or later. You cannot manage the RAID System from

Windows GUI of NEC ESMPRO Manager. Be sure to use Web GUI to manage the RAID Controller.

Do not click Back/Forward button on a browser of the Web GUI.

You can download NEC ESMPRO Manager from NEC Corporate Website

(http://www.nec.com). See “Operation Management” of “Software”.

28

Change of Universal RAID Utility Configuration

The configuration of Universal RAID Utility must be changed when a RAID Controller is connected or removed. In this case, uninstall existing Universal RAID Utility and then install new Universal RAID Utility.

The following settings must be set again if the following settings has been customized,

TCP ports that Universal RAID Utility uses

RAID System Management Mode at the start of RAID Viewer or raidcmd

Scheduled tasks that registered in Operating System and execute Consistency Check

29

Starting or Stopping Universal RAID

Utility

This chapter describes the procedure of starting or stopping each module in the Universal RAID Utility.

raidsrv service

The raidsrv service is started automatically when your server is booted and stopped automatically when your server is shut down.

Without operation of the raidsrv service, the Universal RAID Utility cannot operate normally. Neither makes the raidsrv service be not started nor stop the raidsrv service.

In case that the operating system is Linux or VMware ESX, if the raidsrv service terminates abnormally due to an error or if the process of the raidsrv service is terminated forcibly, the lock file for avoiding multiple starts is left undeleted. The raidsrv service may not be started in this case.

If this occurs, delete the following file before restarting the raidsrv service:

/var/lock/subsys/raidsrv

Starting Universal RAID Utility in Single User Mode

The Universal RAID Utility uses network functions. Accordingly, the Universal RAID Utility cannot be used in the single user mode of Linux and VMware ESX without network functions. To use the Universal RAID Utility in the single user mode, first enable the network functions in the following procedure and start the raidsrv service.

Step 1 Start the network service.

Step 2

Step 3

Start the raidsrv service.

Check that the raidsrv service is started normally.

If a process ID appears, the raidsrv service is started normally.

> /etc/init.d/network start

>

> /etc/init.d/raidsrv start

>

> /etc/init.d/raidsrv status raidsrv (pid 3738 3718) is running...

>

1

2

3

raidsrv Agent Service

The raidsrv Agent service is started automatically when your server is booted and stopped automatically when your server is shut down.

Without operation of the raidsrv Agent service, Universal RAID Utility cannot be communicated with NEC ESMPRO

Manager. Do not set the raidsrv Agent service not to be started. Do not stop the raidsrv Agent service.

 In case that the operating system is Linux or VMware ESX, if the raidsrv Agent Service terminates abnormally due to an error or the process of the raidsrv Agent Service is terminated forcibly, the lock file for avoiding double starts is left. If the state remains, the raidsrv Agent Service may not be started.

If this occurs, delete the following file before restarting the raidsrv Agent Service:

/var/lock/subsys/raidsrv_agent

 raidsrv Agent service cannot use in Single User Mode.

30

RAID Viewer

Use [Start] menu to open the RAID Viewer.

Click [Start], and point menu in order to [Programs],

[Universal RAID Utility] and [RAID Viewer].

 To use the RAID Viewer, you should log on to the computer as a user having the administrator authority. Only users having the administrator authority can execute the RAID

Viewer.

 When you start the RAID Viewer on the server not connected to internet, may wait a few

minutes until startup the RAID Viewer. See "Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer" for detail.

 Only a single RAID Viewer can be started at a time.

 The RAID Viewer cannot be started if the raidsrv service does not operate. An error may occur if the RAID Viewer is started just after the start of the OS. It is because the raidsrv service has not been started completely. In this case, wait for a while before restarting the

RAID Viewer.

Select [File] on the Menu Bar of the RAID Viewer and click [Exit] to close the RAID

Viewer.

31

Log Viewer

Use [Start] menu to open the Log Viewer.

Click [Start], and point menu in order to [Programs],

[Universal RAID Utility], [Log Viewer].

Or select [Tool] menu of the RAID Viewer and click [Log Viewer].

 To use the Log Viewer, you should log on to the computer as a user having the administrator authority. Only users having the administrator authority can execute the Log

Viewer.

 When start the Log Viewer on the server not connected to internet, may wait a few minutes

until startup the Log Viewer. See "Verification of Authenticode signature at the startup of the RAID Viewer and Log Viewer" for detail.

Only a single Log Viewer can be started at a time.

Select [File] on the Menu Bar of the Log Viewer and click [Exit] to close the Log Viewer.

32

raidcmd

raidcmd is command on console as "Command Prompt" in Windows and console (terminal) in Linux and VMware ESX.

The raidcmd is executed on a console. Use the raidcmd by the methods described in "Functions of raidcmd".

 A user having the administrator authority should run the raidcmd. Only users having the administrator authority can execute the raidcmd.

 In case of the operating system is Linux or VMware ESX, the raidcmd can't start by existing the lock file after aborted it. If you start the raidcmd when the lock file exists, the raidcmd displays the following message. raidcmd:<RU4009> The raidcmd command is already running.

Delete the lock file (/var/lock/subsys/raidcmd), if the raidcmd displays this message when some processes of the raidcmd do not execute at same time,

Only a single raidcmd can be started at a time.

In case of the operating system is Windows Server 2008 or Windows Server 2008 R2, Windows Server 2012, Windows

Server 2012 R2, Windows 7, Windows 8, Windows 8.1 you must use "[Administrator: Command Prompt]" for running raidcmd. If you use normal Command Prompt, you cannot see the message of raidcmd because of raidcmd runs in the another "[Administrator: Command Prompt]" . You can use "[Administrator: Command Prompt]" by the following procedure.

Step 1 Click [Start] menu, and point menu in order to

[Programs], [Accessories], [Command Prompt], click [Run as administrator] on shortcut menu.

Step 2 The operating system may display [User Account

Control] dialog box after clicked [Run as Administrator]. If you want to run the raidcmd, click [Continue].

Step 3 [Administrator: Command Prompt] will start soon.

You should check the window title is "[ Administrator:

Command Prompt]".

3

33

Standard and Advanced Modes

The RAID Viewer and raidcmd can operate in two RAID System Management Modes, which are Standard Mode and

Advanced Modes.

The Standard Mode provides the RAID Viewer and raidcmd with standard management functions for RAID Systems.

The Advanced Mode provides the RAID Viewer and raidcmd with advanced management and maintenance functions for

RAID Systems.

Using the two RAID System Management Modes appropriately depending on users and jobs allows the usability of the

RAID Viewer to be improved and malfunctions to be avoided.

The table below lists the functions of the RAID Viewer and raidcmd available in each mode.

Function RAID Viewer raidcmd Standard Advanced function command mode mode

See the version About... in [Help] menu   view Tree View run raidcmd without command run raidcmd without command

 

Start Log Viewer

Update display information

Log Viewer

Rescan

Change RAID System Management Mode Standard Mode

Advanced Mode

See property Property

NA rescan runmode property

See status of operation

Hot Spare (make)

Hot Spare (remove)

Easy Configuration

Create Logical Drive (simple)

Create Logical Drive (custom)

Operation View

Make Hot Spare

Remove Hot Spare

Easy Configuration

Create Logical Drive

(Simple)

Create Logical Drive

(Custom) oplist hotspare hotspare econfig mklds mkldc

Delete Logical Drive

Create SSD Cache Drive

Delete Logical Drive

Create SSD Cache Drive delld mkscd

Delete SSD Cache Drive Delete SSD Cache Drive delscd

Set option parameters of RAID Controller Property of RAID Controller optctrl

Set option parameters of Logical Drive

Consistency Check (start)

Consistency Check (stop)

Property of Logical Drive

Start Consistency Check

[Stop] on Operation View optld cc cc

Consistency Check (start) for schedule running

Initialize (start)

Initialize (stop)

Rebuild (start)

Rebuild (stop)

Location of Physical Device

NA

Start Initialize

[Stop] on Operation View

Start Rebuild

[Stop] on Operation View

Locate ccs init init rebuild rebuild slotlamp

Change Status of Physical Device (Online) Make Online

Change Status of Physical Device (Failed) Make Offline

Refresh Battery

Refresh Battery for schedule running

Refresh Battery

NA

Silence Buzzer

Update firmware of RAID Controller

Silence Buzzer

NA stspd stspd refresh refreshs sbuzzer fwup

34

The following message will be displayed when you operate in the Standard Mode with raidcmd. Change the RAID System Management Mode to Advanced Mode.

- raidcmd:<RU4004> Invalid RAID System Management Mode.

RAID System Management Mode when startup RAID Viewer and raidcmd

RAID Viewer

RAID Viewer always starts with Standard Mode. You can change the RAID System Management Mode when

RAID Viewer starts. See "Changing RAID System Management Mode at Start of RAID Viewer".

raidcmd raidcmd starts with Standard Mode at first after installing Universal RAID Utility. If you want to change the

RAID System Management Mode, you must to use "runmode" command (The RAID System Management

Mode does not change the mode when restart the server).

Changing RAID System Management Mode

The procedure of changing the RAID System Management Mode is below.

RAID Viewer

Use [Advanced Mode] or [Standard Mode] in [Tool] menu.

See “[Tool] menu” for detail. raidcmd

Step 1 If you want to change from Standard

Mode to Advanced Mode, run "runmode" command with -md=a parameter.

Step 2 If you want to change from Advanced

Mode to Standard Mode, run "runmode" command with -md=s parameter.

> raidcmd runmode -md=a

>

> raidcmd runmode -md=s

1

Changed RAID System Management Mode to "Advanced Mode".

>

2

Changed RAID System Management Mode to "Standard Mode".

>

35

Functions of RAID Viewer

This chapter describes the functions of the RAID Viewer.

Structure of RAID Viewer

As shown in the figure below, the RAID Viewer is composed of four parts, or Tree View, Operation View, Menu Bar and

Status Bar.

Menu Bar

Tree View

Operation View

Status Bar

Figure 2 Structure of RAID Viewer

Tree View

The Tree View shows the configuration of RAID Systems managed by the Universal RAID Utility as a hierarchical structure. The Tree View also indicates the types and status of components with relevant icons.

The Tree View displays each RAID System existing in your server as a RAID Controller node.

Each RAID Controller node has the node of a Battery and

Flash Backup Unit on RAID Controller, created all Logical

Drives and Disk Array and connected all Physical Devices. A single node includes at least a single component of each type.

Every component is accompanied by an icon. The icons indicate the type and the status of each component (server,

RAID Controller, Battery, Flash Backup Unit, Logical Drive, and Physical Device) graphically.

36

Server

The first level node shows the server in which the Universal RAID Utility operates.

 [Icon] <Server name>

Item Description

<Server name> Indicates the name of server having the RAID System.

The server icon indicates the status of all the RAID Systems existing in the server.

Icon Meaning Description

Server - Normal

Server - Warning

Server - Fatal

All RAID Systems in the server operate normally. Problems which RAID

Controllers define as failures do not occur.

One or more RAID Systems in the warning condition exist in the server.

One or more RAID Systems in the warning or fatal condition exist in the server.

RAID Controller

Each RAID System on the server is the RAID Controller node. A RAID Controller node equals a RAID Controller, and shows the number and model of the RAID Controller.

 [Icon] RAID Controller #<Number> <Model>

Item Description

<Number>

<Model>

Indicates the management number (logical address) of the RAID Controller in the Universal

RAID Utility.

Indicates the model name of the RAID Controller.

A RAID Controller icon indicates the status of all the RAID Systems on the RAID Controller.

Icon Meaning Description

RAID Controller - Normal All components on the RAID Controller including Battery, Flash Backup Unit,

Logical Drives, and Physical Devices operate normally. No failures have not been detected by the RAID Controller

RAID Controller - Warning One or more components on the RAID Controller including Battery, Flash

Backup Unit, Logical Drives, and Physical Devices are in the following condition :

"Containing one or more failed components but being operable"

RAID Controller - Fatal One or more components on the RAID Controller including Battery, Flash

Backup Unit, Logical Drives, and Physical Devices are in the following condition :

"Containing one or more failed components and being inoperable"

37

Battery

If the RAID Controller has the Battery, the RAID Controller node has a Battery node. A Battery node and icon shows the status of Battery.

 [Icon] Battery [<Status>]

Item Description

<Status> Indicates the status of the Battery installed in the RAID Controller.

Icon Meaning

Battery - Normal

Battery - Warning

Description

The Battery operates normally.

The RAID Controller detects any problem of the Battery.

Flash Backup Unit

If the RAID Controller has the Flash Backup Unit, the RAID Controller node has a Flash Backup Unit node. A

Flash Backup Unit node and icon shows the status of Flash Backup Unit.

 [Icon] Flash Backup Unit [<Status>]

<Status>

Item Description

Indicates the status of the Flash Backup Unit installed in the RAID Controller.

Icon Meaning Description

Flash Backup Unit - Normal The Flash Backup Unit operates normally.

Flash Backup Unit - Warning The RAID Controller detects any problem of the Flash Backup Unit.

Disk Array

If there are some Logical Drive in the RAID Controller, the RAID Controller node has the Disk Array nodes included the Logical Drives. The Disk Array node equals a Disk Array, and shows the number of the Disk Array.

The Logical Drives you have created, all Physical Devices as the members of the Logical Drives, and Dedicated

Hot Spares you have assigned to the Logical Drives exist in the Disk Array node.

 [Icon] Disk Array #<Number>

Item Description

<Number> Indicates the management number (logical address) of the Disk Array in the Universal RAID

Utility.

A Disk Array icon indicates the status of the Disk Array.

Icon Meaning Description

Disk Array - Normal

Disk Array - Warning

Disk Array - Fatal

All the created Logical Drives, all the member Physical Devices and all the

Dedicated Hot Spares operate normally. No failures have been detected by the RAID Controller.

One or more Logical Drives, Physical Devices, or Dedicated Hot Spares are in the warning condition in the Disk Array.

One or more Logical Drives, Physical Devices, or Dedicated Hot Spares are in the warning or fatal condition in the Disk Array.

38

SSD Cache Disk Array

When you create SSD Cache Drive in the RAID Controller, you can see that SSD Cache Disk Array node for that

SSD Cache Drive is in the RAID Controller node. A single SSD Cache Disk Array node equals an SSD Cache Disk

Array, and shows the number of the SSD Cache Disk Array. The SSD Cache Drive you have created, all the member Physical Devices exist in the SSD Cache Disk Array node.

 [Icon] Disk Array #<Number> SSD Cache

Item Description

<Number> Indicates the management number (logical address) of the SSD Cache Disk Array in the

Universal RAID Utility.

An SSD Cache Disk Array icon indicates the status of SSD Cache Disk Array.

Icon Meaning Description

SSD Cache Disk Array

- Normal

SSD Cache Disk Array

- Warning

SSD Cache Disk Array

- Fatal

All the SSD Cache Drives you have created, all the member Physical Devices operate normally. No failures have been detected by the RAID Controller.

One or more Physical Devices in the warning condition exist in the SSD

Cache Disk Array.

One or more Physical Devices in the warning or fatal condition exist in the

SSD Cache Disk Array.

Logical Drive

The Logical Drive node exists in the Disk Array node. A Logical Drive node equals a Logical Drive, and shows the number, status and RAID Level of the Logical Drive.

 [Icon] LD #<Number> [<Status>] <RAID Level>

Item Description

<Number> Indicates the management number (logical address) of the Logical Drive in the Universal

RAID Utility.

<Status>

<RAID Level>

Indicates the status of the Logical Drive.

Indicates the RAID Level of the Logical Drive.

A Logical Drive icon indicates the status of the Logical Drive.

Icon Meaning Description

Logical Drive - Normal The Logical Drive operates normally.

Logical Drive - Warning Because the Logical Drive contains one or more Physical Devices with Status being Failed, the redundancy of the Logical Drive is lost or degraded.

Logical Drive - Fatal Because the Logical Drive contains one or more Physical Devices with Status being Failed, the Logical Drive is offline and accessing to the Logical Drive is disabled.

A RAID10/RAID50/RAID60 Logical Drive consists of more than one Disk Array according to the type of the RAID Controller. Such Logical Drive nodes are located in more than one Disk

Array nodes.

39

SSD Cache Drive

The SSD Cache Drive node exists in the SSD Cache Disk Array node. An SSD Cache Drive node equals an SSD

Cache Drive, and shows the number and status of the SSD Cache Drive.

 [Icon] LD #<Number> [<Status>] SSD Cache

Item Description

<Number>

<Status>

Indicates the management number (logical address) of the SSD Cache Drive in the

Universal RAID Utility. The number starts from 1 for HDD Logical Drive and SSD Cache Drive.

Indicates the status of the SSD Cache Drive.

An SSD Cache Drive icon indicates the status of the SSD Cache Drive.

Icon Meaning Description

SSD Cache Drive - Normal The SSD Cache Drive operates normally.

SSD Cache Drive - Fatal Because Status of all Physical Devices for the SSD Cache Drive is Failed, the

SSD Cache Drive is offline and accessing the SSD Cache Drive is disabled.

Physical Device

The Physical Device node exists in either the Disk Array node or the RAID Controller node. The Physical Device which has created the Logical Drive and created Dedicated Hot Spare exists in the Disk Array node. The other

Physical Device exists in RAID Controller node. The Physical Device node equals a Physical Device, and shows the number, status, interface, device type and power status of the Physical Device.

 [Icon] PD <Number> [<Status>] <Interface>-<Device Type>-<Power Status>

Item Description

<Number>

<Status>

<Interface>

<Device Type>

Indicates the management number (logical address) of the Physical Device in the Universal

RAID Utility.

Indicates the status of the Physical Device.

Indicates the type of the interface to which the Physical Device is connected.

Indicates the type of Physical Device.

<Power Status> Indicates the Power Status of Physical Device.

Displayed only when Power Status is Power Saving or Transitioning.

A Physical Device icon indicates the device type and the status of the Physical Device.

Icon Meaning Description

Physical Device - Ready The Physical Device is not used to create a Logical Drive yet.

Physical Device - Online The Physical Device is already used to create a Logical Drive. Problems which the RAID Controller detects as failures do not occur.

Physical Device - Hot Spare The Physical Device is registered as a Hot Spare.

Physical Device - Rebuilding The Physical Device which is rebuilding now.

Physical Device - Warning The Physical Device which detects one or more S.M.A.R.T. errors or

“Lifetime Error” event.

Physical Device - Fatal The Physical Device which is detected a failure by RAID Controller.

Tape Drive The Physical Device which device type is [Tape Drive].

CD Drive/DVD Drive The Physical Device which device type is [CD/DVD].

A Physical Device icon indicates the power status of the Physical Device when HDD Power Saving function is enabled.

40

Icon Meaning Description

Physical Device - Power Saving The Physical Device which Power Status has been moved to Power

Saving by the HDD Power Saving function. “ ” is placed at the lower left of the Physical Device icon.

Physical Device - Transitioning The Physical Device which Power Status is transitioning from Power

Saving to Power On by the HDD Power Saving function. “ ” is placed at the lower left of the Physical Device icon.

Every node of Dedicated Hot Spare created for more than one Disk Array is located in each node of Disk Array.

Assigning Physical Device Number

In Universal RAID Utility Ver2.4 and the earlier versions, the number starting from 1 is assigned to each

Physical Device in the ascending order of the ID of Physical Devices. From Ver2.5, the policy has been changed that the Physical Device number is assigned based on the enclosure number and slot number, in the format “e<enclosure number>s<slot number>”.

When you install Universal RAID Utility Ver2.5 or later version in the environment where Universal RAID Utility

Ver2.4 has been installed, the order of Physical Devices may change. See the property of the Physical Device

to check the ID of the Physical Device. For details on the property of Physical Devices, see “Referring to

Property of Physical Device”.

Universal RAID Utility Ver2.4 Universal RAID Utility Ver2.5 or later

Figure 3 Physical Device Number

Shortcut Menu

Right-clicking the node of RAID Controller, Disk Array, Logical Drive, Physical Device, Battery, and Flash Backup

Unit allows the shortcut menu to appear. On the shortcut menu, you can display the property and execute the

something operation. See "Menu Bar" for detail of each function.

41

Operation View

The Operation View indicates the status and results of operations executed in the server after the RAID Viewer is started.

Figure 4 Operation View

The following operations may appear on the Operation View. For each operation, the target RAID Controller, Logical Drive, or Physical Device, and the status of the operation appear.

Initialize

Rebuild

Consistency Check

Operations being executed while the RAID Viewer is started and those started after the RAID Viewer is started are listed.

You can see the status and result of operations by the value of [Status].

Status Description

Running (N %)

Completed

Failed

Stopped

Paused (N %)

Queued (N %)

The operation is running (N is progress).

The operation completed.

The operation failed.

The operation stopped (by [Stop]).

The operation is paused (N is progress).

The operation is queued (N is progress).

Stop Processing The operation is being stopped (by [Stop]).

Terminated operations continue to appear until the RAID Viewer is closed. However, the terminated operations will not appear at the next start of the RAID Viewer.

To delete an operation terminated while the RAID Viewer is started, click the operation to be deleted and [Delete].

An operation being executed can be stopped on the way. To do this, click the operation to be stopped and [Stop].

 Operations allowed to be stopped vary depending on RAID System Management Modes.

See "Standard and Advanced Modes" for details.

 The stop of the operation might not be supported according to the kind of RAID Controller.

In that case, the [Stop] does not become effective.

42

When progress is frequently updated such as initializing a Logical Drive with extremely small capacity, the progress of [Status] might not be able to be displayed correctly. Correct progress is displayed when [Rescan] in [File] menu is run at such time.

Menu Bar

The RAID Viewer has four menu items on the Menu Bar, or [File], [Control], [Tool] and [Help].

Figure 5 Menu of RAID Viewer

The following describes the menu items.

 With the RAID System Management Mode of the RAID Viewer being "Standard", the functions unavailable in the Standard Mode do not appear on the pull-down menus of the menu items.

 Depending on the type or status of the target component selected on the Tree View, some menu items cannot be executed. If so, clicking such a menu item is disabled.

[File] menu

[File] menu includes items for updating the display information on the RAID Viewer, displaying the property of each component, and terminating the RAID Viewer.

Menu item Description

[Rescan]

[Properties...]

[Exit]

The Universal RAID Utility acquires the configuration and state information from all of RAID

System again, and updates the management information by them. The RAID Viewer displays the newest information.

Indicates the property of the RAID Controller, Battery, Flash Backup Unit, Disk Array, Logical

Drive, or Physical Device selected on the Tree View .

Closes the RAID Viewer.

[Control] menu

[Control] menu includes items for operating RAID Controllers, Logical Drives, and Physical Devices. To use a function subordinate to [Control] menu, first click the target component on the Tree View and select the menu item to be executed from the pull-down menu.

Some functions of [Control] menu may be disabled depending on the type or status of the selected component.

If the RAID System Management Mode of the RAID Viewer is set to the Standard Mode, the functions restricted

in the Standard Mode are disabled. See "Standard and Advanced Modes" for the functions available depending

on RAID System Management Modes.

43

Executable functions by RAID Controller

Menu item Description

[Create Logical Drive] Creates a Logical Drive in the selected RAID Controller.

[Create Logical Drive] has two modes, [Simple] and [Custom].

In the [Simple] mode, a Logical Drive can be simply created only by selecting a RAID

Level and Physical Devices.

In the [Custom] mode, a Logical Drive can be created by specifying detailed settings.

[Create SSD Cache Drive] Creates an SSD Cache Drive in the selected RAID Controller.

[Create SSD Cache Drive] is available only when CacheCade is enable.

[Silence Buzzer] Stops the Buzzer in the RAID Controller.

Executable functions for Battery

Menu item

[Refresh Battery]

Description

Executes Refresh for the selected Battery.

Executable functions for Logical Drive

Menu item Description

[Start Consistency Check] Executes Consistency Check for the selected Logical Drive.

[Start Consistency Check] has two modes, [Automatic Stop Enabled] and [Automatic

Stop Disabled].

In the [Automatic Stop Enabled] mode, Consistency Check is stopped automatically when a medium error was detected frequently on a Physical Device.

In the [Automatic Stop Disabled] mode, Consistency Check is performed on entire

Physical Devices even if a medium error was detected frequently on a Physical Device.

See the section “Checking Logical Drive Consistency” for detail.

[Start Initialize] Initializes the selected Logical Drive.

[Start Initialize] has two modes, [Full] and [Quick].

In the [Full] mode, initializes the entire area of a Logical Drive.

In the [Quick] mode, initializes only several leading blocks including the information on managing a Logical Drive.

[Delete Logical Drive] Deletes the selected Logical Drive.

Executable functions for SSD Cache Drive

Menu item Description

[Delete SSD Cache Drive] Deletes the SSD Cache Drive.

[Delete SSD Cache Drive] is available when CacheCade is enable.

Executable functions for Physical Device

Menu item

[Start Rebuild]

[Hot Spare]

[Make Online]

[Make Offline]

Description

Rebuilds the selected Physical Device.

Makes a Hot Spare with the selected Physical Device or removes a Hot Spare.

[Make Global Hot Spare] makes Physical Devices be Global Hot Spares available as Hot

Spares of all Logical Drives in the relevant RAID System.

[Make Dedicated Hot Spare...] makes Physical Devices be Dedicated Hot Spares available as Hot Spares of specific Logical Drives.

[Remove Hot Spare] removes Physical Devices from Hot Spares.

Sets the selected Physical Device to online.

Sets the selected Physical Device to offline.

44

[Locate] Goes on (or blinks) the lamp on the slot where the selected Physical Device is installed.

[ON] goes on (or blinks) the lamp.

[OFF] goes off the lamp.

45

[Tool] menu

[Tool] menu includes tools used to manage RAID Systems and items for changing the operation of the RAID

Viewer.

Menu item Description

[Easy Configuration...]

[Log Viewer]

[Advanced Mode] or

[Standard Mode]

[Option...]

Executes Easy Configuration allowing a RAID System to be configured easily.

Starts the Log Viewer.

Alters the RAID System Management Mode. The item varies depending on the RAID System

Management Mode.

[Advanced Mode] sets the RAID System Management Mode to the Advanced Mode.

[Standard Mode] sets the RAID System Management Mode to the Standard Mode.

Allows you to provide settings for the Universal RAID Utility.

[Help] menu

[Help] menu includes the item of indicating the version and revision of the Universal RAID Utility and the version of the RAID Viewer.

Menu item Description

[About...] Indicates the version and revision of the Universal RAID Utility and the version of the RAID

Viewer.

Status Bar

The Status Bar indicates the current RAID System Management Mode of the RAID Viewer.

Figure 6 Status Bar of RAID Viewer

46

Functions of Log Viewer

This chapter describes the functions of the Log Viewer.

Structure of Log Viewer

As shown in the figure below, the Log Viewer is composed of three parts, or Log View, Menu Bar and Status Bar.

Menu Bar

Status Bar

Figure 7 Structure of Log Viewer

The Status Bar is used only for changing the size of the Log Viewer window.

Log View

47

Log View

The Log View indicates RAID System operation logs logged by the raidsrv service.

You can view the following information on the Log View.

Item Description

Type Logs are classified into three types as follows:

Fatal: A log of the type is registered when a fatal error occurs.

Warning: A log of the type is registered when a problem occurs which is not fatal but requires your attention.

Date

Time

ID

Information: A log of the type is registered at occurrence of an event such as execution of an operation without any problem.

Indicates the date on which the event occurred.

Indicates the time at which the event occurred in the 24-hour format.

Indicates the event ID of the log.

Description Indicates the contents of the log.

Double-clicking an arbitrary log allows the detailed information on the log to be displayed.

48

Menu Bar

The Log Viewer has two menu items, or [File] and [Help] on the Menu Bar.

Figure 8 Menu of Log Viewer

The following describes each menu item.

[File] menu

[File] menu includes items for updating the display information on the Log Viewer and terminating the Log

Viewer.

Menu item Description

[Refresh]

[Properties...]

[Exit]

Reads the contents in the RAID Log and updates the Log View to the latest.

Opens the [Event Properties] dialog box and displays the detailed information on the log selected by the Log Viewer.

Closes the Log Viewer.

[Help] menu

[Help] menu includes the item of indicating the version of the Log Viewer.

Menu item Description

[About...] Indicates the version of the Log Viewer.

49

Functions of raidcmd

This chapter describes the functions of the raidcmd.

Command Line

To use the raidcmd, specify a command and one or more parameters for the command if necessary.

> raidcmd command <parameters of command>

Executing the raidcmd without any command and its parameters indicates the version of the raidcmd and the configuration of the RAID system.

Returned Value from raidcmd

The returned value of the raidcmd is the result of executing the command.

Returned value Execution result

0

1

Normal termination of command

Abnormal termination of command

Error Messages of raidcmd

When a command of the raidcmd terminates abnormally, the relevant error message appears in the following format:

> raidcmd (command) (parameters of command) raidcmd : error message

>

Commands of raidcmd

See " Appendix B : raidcmd Command Reference " for commands of the raidcmd.

Use "help" command, displays the help of raidcmd.

Termination of raidcmd

In case of the operating system is Windows, raidcmd is the batch file in system folder (the batch file in system folder call raidcmd binary in the installed folder of Universal RAID Utility). Therefore, if you terminate raidcmd by CTRL + C key, the operating system displays the message as "Terminate batch job (Y/N)?". When this message is displayed, raidcmd binary has already been terminated.

50

RAID System Configuration

raidcmd displays the RAID System configuration in a tree view, the same as RAID Viewer.

Execute raidcmd without a command to display the RAID System configuration.

The version of Universal RAID Utility and the configuration of the current RAID System will appear.

>

>raidcmd

Universal RAID Utility Ver 4.00

Revision: xxxx raidcmd Ver 4, 0, 0, 0

RAID Controller #1 LSI MegaRAID SAS 9267-8i

Battery [Normal]

Disk Array #1

LD #1 [Online] RAID 1

PD e252s0 [Online] SATA-HDD

PD e252s1 [Online] SATA-HDD

Disk Array #2

LD #2 [Online] RAID 5

PD e252s2 [Online] SAS-HDD

PD e252s3 [Online] SAS-HDD

PD e252s4 [Online] SAS-HDD

PD e252s5 [Ready] SAS-HDD

PD e252s6 [Ready] SATA-HDD(SSD)

PD e252s7 [Ready] SATA-HDD(SSD)

>

51

Referring to Information on RAID System

This chapter describes how to see the configurations and status of RAID Systems and the RAID System operation log.

Referring to Property of RAID Controller

For the information on a RAID Controller, see the property of the RAID Controller.

To display the property of RAID Controller by RAID Viewer, click the RAID Controller whose information is to be seen on the Tree View and click [Properties] on the [File] menu.

The [RAID Controller Properties] dialog box has the

[General] and [Option] tabs.

The [General] tab indicates the property of the RAID

Controller.

The [Option] tab allows you to see the settings of the RAID

Controller.

You can change the settings in the Advanced Mode.

Use "property" command to see property of a RAID

Controller by raidcmd.

-tg : Specify "rc" to see property of a RAID Controller

-c : Number of the RAID Controller

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Disable

HDD Power Saving(Hot Spare) : Enable

Device Standby Time : 30 minutes

>

Some items are left blank or not displayed depending on the type of the RAID Controller because they are not supported in that RAID Controller.

Item

RAID Viewer

Number

ID

Vendor

Model

Firmware Version

Cache Size

Item raidcmd

Description

RAID Controller #X Indicates the management number (logical address) of the RAID Controller in the

Universal RAID Utility.

The Universal RAID Utility assigns a number beginning with 1 for each RAID

Controller.

ID Indicates the original identification value of the RAID Controller. The BIOS utility of the RAID Controller uses the address of the identification value.

Vendor

Model

Indicates the vendor of the RAID Controller.

Indicates the model name of the RAID Controller.

Firmware Version

Cache Size

Indicates the version of the RAID Controller.

Indicates the size of cache on RAID Controller in MB.

52

Premium Feature

Consistency Check

Priority

-

-

Initialize Priority

Rebuild Priority

Premium Feature

Battery Status

Indicates the Premium Feature of RAID Controller.

Displayed only when Premium Feature is enable.

The possible status is as follow:

Cache Cade

Indicates the status of the Battery installed in the RAID Controller.

Three possible statuses are as follows:

Normal: Indicates that the Battery can be used normally.

Warning: Indicates that the Battery cannot be used normally due to some reason.

Not Present: No battery with the RAID Controller.

Flash Backup Unit Indicates the status of the Flash Backup Unit installed in the RAID Controller.

Three possible statuses are as follows:

Normal: Indicates that the Flash Backup Unit can be used normally.

Warning: Indicates that the Flash Backup Unit cannot be used normally due to some reason.

Not Present: No Flash Backup Unit with the RAID Controller.

Initialize Priority Indicates the priority level of Initialize executed in the server system.

Three possible Initialize Priorities are as follows:

High: Executes Initialize at high priority.

Middle: Executes Initialize at balanced priority.

Low: Executes Initialize at low priority.

Rebuild Priority

Consistency Check

Priority

Indicates the priority level of Rebuild executed in the server system.

Three possible Rebuild Priorities are as follows:

High: Executes Rebuild at high priority.

Middle: Executes Rebuild at balanced priority.

Low: Executes Rebuild at low priority.

Indicates the priority level of Consistency Check executed in the server system.

Three possible Consistency Check Priorities are as follows:

High: Executes Consistency Check at high priority.

Middle: Executes Consistency Check at balanced priority.

Low: Executes Consistency Check at low priority.

Patrol Read Patrol Read

Patrol Read Priority Patrol Read Priority Indicates the priority level of Patrol Read executed in the server system.

Three possible Patrol Read Priorities are as follows:

High: Executes Patrol Read at high priority.

Middle: Executes Patrol Read at balanced priority.

Low: Executes Patrol Read at low priority.

Buzzer Setting Buzzer Setting

Indicates whether Patrol Read is executed or not.

Enable: Executes Patrol Read.

Disable: Does not execute Patrol Read.

HDD Power Saving

(Hot Spare)

HDD Power Saving

(Hot Spare)

Indicates whether the Buzzer of the RAID Controller is used if a failure occurs in the RAID System.

Enable: Enables the Buzzer.

Disable: Disables the Buzzer.

Indicates whether the HDD Power Saving (Hot Spare) is enable or not.

Enable; Spin down the Hot Spare that is not in use.

Disable: Does not spin down the Hot Spare that is not in use.

Device Standby Time Device Standby Time Indicates the time of transitioning to Power Saving of the Physical Device which is not in use.

30 minutes

1 hour

2 hours

4 hours

8 hours

X hour/hours Y minute/minutes : Indicates this option if current Device Standby

Time is other value than listed above.

53

Referring to Property of Battery

For the information on a Battery on RAID Controller, see the property of the Battery by RAID Viewer, and see the property of the RAID Controller by raidcmd.

To display the property of Battery by RAID Viewer, click the

Battery whose information is to be seen on the Tree View and click [Properties] on the [File] menu.

The [General] tab indicates the property of the Battery.

Item

RAID Viewer

Description

Status Indicates the status of the Battery installed in the RAID Controller.

Two possible statuses are as follows:

Normal: Indicates that the Battery can be used normally.

Warning: Indicates that the Battery cannot be used normally due to some reason.

Referring to Property of Flash Backup Unit

For the information on a Flash Backup Unit on RAID Controller, see the property of the Flash Backup Unit by RAID Viewer, and see the property of the RAID Controller by raidcmd.

To display the property of Flash Backup Unit by RAID

Viewer, click the Flash Backup Unit whose information is to be seen on the Tree View and click [Properties] on the

[File] menu.

The [General] tab indicates the property of the Flash

Backup Unit.

Item

RAID Viewer

Description

Status Indicates the status of the Flash Backup Unit installed in the RAID Controller.

Two possible statuses are as follows:

Normal: Indicates that the Flash Backup Unit can be used normally.

Warning: Indicates that the Flash Backup Unit cannot be used normally due to some reason.

54

Referring to Property of Logical Drive

For the information on a Logical Drive, see the property of the Logical Drive.

To display the property of Logical Drive by RAID Viewer, click the Logical Drive whose information is to be seen on the Tree

View and click [Properties] on the [File] menu.

The [Logical Drive Properties] dialog box contains the

[General] and [Option] tabs.

The [General] tab indicates the property of the Logical Drive.

The [Option] tab allows you to see the settings of the Logical

Drive.

You can change the settings in the Advanced Mode.

Use "property" command to see property of a Logical Drive by raidcmd.

-tg : Specify "ld" to see property of a Logical Drive

-c : Number of the RAID Controller

-l : Number of the Logical Drive

Ex. Refer to the property of the Logical Drive with RAID

Controller Number:1 and Logical Drive Number:2. raidcmd property -tg=ld -c=1 -l=2

>raidcmd property -tg=ld -c=1 -l=2

RAID Controller #1 Logical Drive #2

ID : 1

Disk Array Information : 2 (order 1/1)

RAID Level : RAID 5

Sector Format : 512

Capacity : 135GB

Stripe Size : 256KB

Cache Mode (Setting) : Auto Switch

Cache Mode (Current) : Write Through

Type : Logical Drive

Status : Online

>

55

Item

RAID Viewer

Number

ID

Disk Array

Information

RAID Level

Sector Format

Capacity

Type

Stripe Size

Cache Mode

(Setting)

Cache Mode

(Current)

Status

Item raidcmd

RAID Controller #X

Logical Drive #Y

ID

Disk Array

Information

RAID Level

Sector Format

Capacity

Type

Stripe Size

Cache Mode

(Setting)

Cache Mode

(Current)

Status

Description

Indicates the management number (logical address) of the Logical Drive in the

Universal RAID Utility.

The Universal RAID Utility assigns a number beginning with 1 in correspondence with the value of [ID].

Indicates the original identification value of the Logical Drive. Use this value to create Logical Drives managed by the RAID Configuration utility of the RAID

Controller correspond with those managed by the Universal RAID Utility.

Indicates the number of the Disk Array in which the Logical Drive exists and the information on the location in the Disk Array. The information is displayed in the following format.

<RAID Viewer>

Disk Array number (sequence number starting from the top / sequence number of Logical Drive in Disk Array)

<raidcmd>

Disk Array number (order sequence number starting from the top / sequence number of Logical Drive in Disk Array)

Indicates the RAID Level of the Logical Drive.

The value can be RAID 0, RAID 1, RAID 5, RAID 6, RAID 00, RAID 10, RAID 1E,

RAID 50 or RAID 60.

Displayed only when Type is Logical Drive.

Indicates the Sector Format of the Logical Drive.

The value can be 512, 512e or 4Kn by the Sector Format of Physical Devices which are the members of Logical Drive.

Indicates the capacity of the Logical Drive in GB.

Type of the Logical Drive.

Indicates Logical Drive or SSD Cache Drive.

Indicates the Stripe Size of the Logical Drive.

The value can be 1KB, 2KB, 4KB, 8KB, 16KB, 32KB, 64KB, 128KB, 256KB,

512KB, or 1024KB.

Displayed only when Type is Logical Drive.

Indicates the mode of writing data to the cache memory installed in the RAID

Controller.

Three possible modes are as follows:

Auto Switch: Switches the mode automatically between Write Back and Write

Through depending on the existence and/or status of Battery and Flash Backup

Unit. For onboard RAID Controller (LSI Embedded MegaRAID), it is set as Write

Back.

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Displayed only when Type is Logical Drive.

Indicates the current value of the mode of writing data to the cache memory installed in the RAID Controller. For onboard RAID Controller (LSI Embedded

MegaRAID), it indicates the current status of the HDD Write Cache.

Two possible modes are as follows:

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Displayed only when Type is Logical Drive.

Indicates the status of the Logical Drive.

Three possible status are as follows:

Online: Indicates that the redundancy of the Logical Drive is retained.

Degraded: Indicates that the redundancy of the Logical Drive is lost or degraded.

Accessing to the Logical Drive is enabled.

Offline: Indicates that the Logical Drive is offline and accessing to the Logical

Drive is disabled.

56

 Each RAID Controller supports specific RAID Levels and Stripe Sizes. Unsupported items indicate space or do not appear in the list.

 Each RAID Controller supports specific Cache Modes. Unsupported Cache Modes do not appear.

 Each RAID Controller supports specific items appearing on the Property tab of the Logical

Drive and specific items whose settings can be changed. Unsupported items indicate space or do not appear in the list.

The status of a Logical Drive is defined depending on the RAID Level and the number of

Physical Devices failed.

If the RAID Level is RAID 10 or RAID 50 and two Physical Devices are failed (or RAID 60 and three or four Physical Devices are failed), the status will be [Degraded] or [Offline] depending on the failed Physical Devices.

RAID level

RAID 0

RAID 1

RAID 5

RAID 6

RAID 10

RAID 50

RAID 60

0

Online

Online

Online

Online

Online

Online

Online

Number of failed Physical Devices

1 2

Offline

Degraded

Degraded

Degraded

Degraded

Degraded

Degraded

Offline

Offline

Offline

Degraded

Degraded/Offline

Degraded/Offline

Degraded

3 or more

Offline

-

Offline

Offline

Offline

Offline

Degraded/Offline

(5 or more : Offline)

Referring to Property of Physical Device

For the information on a Physical Device, see the property of the Physical Device.

To display the property of Physical Device by RAID Viewer, click the Physical Device whose information is to be seen on the Tree View and click [Properties] on the [File] menu.

The [General] tab indicates the property of the Physical

Device.

Use "property" command to see property of a Physical

Device by raidcmd.

-tg : Specify "pd" to see property of a Physical Device

-c : Number of the RAID Controller

-p : Number of the Physical Device

Ex. Refer to the property of the Physical Device with

RAID Controller:1 and Physical Device Number: e252s0). raidcmd property -tg=pd -c=1 -p=e252s0

>raidcmd property -tg=pd -c=1 -p=e252s0

RAID Controller #1 Physical Device e252s0

Enclosure : 252

Enclosure Position : Internal

Slot : 0

ID : 40

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST373455SS

Firmware Version : 0006

Serial Number : 3LQ1EVMN

Capacity : 67GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

57

Item

RAID Viewer

Item raidcmd

Description

Enclosure Enclosure

Enclosure Position Enclosure Position Indicates the location where Enclosure in which Physical Device is inserted is connected.

<RAID Viewer>

Internal

Port[Port Number] Position[Position]

<raidcmd>

Internal

Port[Port Number] Position[Position]

Port Number : the number of the Port with which the RAID Controller and

Enclosure is connected

Position : the depth of the daisy chain (number starting form 1)

Slot Slot Indicates the number of Slot inserted Physical Device.

This value is a number starting from 0 or 1.

ID ID

Indicates the number of Enclosure inserted Physical Device.

This value is the original identification value of Enclosure.

Device Type

Interface

Device Type

Interface

Indicates the original identification value of the Physical Device. Use this value to match Physical Devices managed by the RAID Configuration utility of the RAID

Controller and those managed by the Universal RAID Utility.

The format of the ID varies depending on the types of RAID Controllers.

Indicates the type of Physical Device.

Four possible types are as follows:

HDD : Hard Disk Drive

HDD(SSD) : Solid State Drive

Tape Drive : Tape Drive

CD/DVD : CD drive or DVD drive

Indicates the type of the interface to which the Physical Device is connected.

Two possible types are as follows:

SAS : Serial Attached SCSI

SATA : Serial ATA

Vendor/Model

Firmware Version

Serial Number

Sector Format

Vendor/Model

Firmware Version

Serial Number

Sector Format

Indicates the vendor and model name of the Physical Device.

Indicates the version of the Physical Device.

Indicates the serial number of the Physical Device.

This item is indicated when Device Type item is HDD or HDD(SSD).

Indicates the Sector Format of the Physical Device.

The value can be 512, 512e or 4Kn.

Capacity

Status

Hot Spare

Information

Capacity

Status

Hot Spare

Information

Indicates the capacity of the Physical Device in GB.

This item is indicated when Device Type item is HDD or HDD(SSD).

Indicates the status of the Physical Device.

Five possible status are as follows:

Online: Indicates that the Physical Device is incorporated into a Logical Drive to operate normally.

Failed: Indicates that the Physical Device is incorporated.

Rebuilding: Indicates that the Physical Device is rebuilding.

Hot Spare: Indicates that the Physical Device is set as a Hot Spare.

Ready: Indicates that the Physical Device is not incorporated into a Logical Drive.

This item is indicated when Device Type item is HDD or HDD(SSD).

Indicates the Hot Spare mode of the Physical Device if it is specified as a Hot

Spare. Two possible modes are as follows:

Global: The Physical Device can be used as a Hot Spare of any Disk Array in the

RAID Controller.

Dedicated: The Physical Device can be used as a Hot Spare of the specified Disk

Array. Also indicates the number of the specified Disk Array.

This item is displayed only when Status is Hot Spare.

58

S.M.A.R.T.

Endurance

Power Status

S.M.A.R.T.

Endurance

Power Status

Indicates the diagnosis result of S.M.A.R.T.(Self-Monitoring, Analysis and

Reporting Technology) function. Two possible statuses are as follows.

Normal: Does not detect any error caused by the S.M.A.R.T. function.

Detected: Detects one or more errors caused by the S.M.A.R.T. function.

This item is indicated when Device Type item is HDD or HDD(SSD).

Indicates the endurance of the SSD.

This item is indicated when Device Type item is HDD(SSD).

Five possible status are as follows:

Safe: Indicates that the endurance of the SSD is safety.

Progress: Indicates that the endurance of the SSD is progressing.

Warning: Indicates that the endurance of the SSD is warning.

Need to replace: Indicates that the SSD need to be replaced.

End of life: Indicates that the SSD need to be replaced.

Indicates the Power Status of Physical Device.

Three possible conditions are as follows:

On : Power Status is active.

Power Saving : Power Status is Power Saving.

Transitioning : Power Status is transitioning from Power Saving to active.

 The ID is not displayed in RAID Configuration Utility for

N8103-149/150/151/152/160/161/167/168/171/G171/172/173/174/176/177/178

/179 RAID Controller, NE3104-004 RAID Controller, and NE3203-151 RAID Controller.

Check the numbers of enclosure and slot to compare the Physical Devices which are managed by the RAID Configuration Utility with those which is managed by Universal

RAID Utility.

 You cannot connect Physical Devices of 4Kn sector format except for

N8103-176/177/178/179 RAID Controllers.

 Each RAID Controller supports specific items appearing on the Property tab of the Physical

Device and specific items whose settings can be changed. Unsupported items indicate space or do not appear in the list.

 Even if Physical Device does not break down when you execute Make Offline, [Status] item is changed to [Failed].

59

Referring to Property of Disk Array

For the information on a Disk Array, see the property of the Disk Array.

To display the property of Disk Array by RAID Viewer, click the

Disk Array whose information is to be seen on the Tree View and click [Properties] on the [File] menu.

The [General] tab indicates the property of the Disk Array.

Use "property" command to see property of a Disk Array by raidcmd.

-tg : Specify "da" to see property of a Disk Array

-c : Number of the RAID Controller

-a : Number of the Disk Array

Ex. Refer to the property of Disk Array with RAID

Controller number:1 and Disk Array number:1). raidcmd property -tg=da -c=1 -a=1

>raidcmd property -tg=da -c=1 -a=1

RAID Controller #1 Disk Array #1

ID : 0

Sector Format : 512

Capacity : 557GB

Unused Capacity : 0GB

Type : Disk Array

Physical Device 1 : e252s2

Physical Device 2 : e252s3

>

Item

RAID Viewer

Item raidcmd

Description

Number

ID

RAID Controller #X

Disk Array #Y

ID

Sector Format

Capacity

Unused Capacity

Type

Sector Format

Capacity

Unused Capacity

Type

Physical Device N Physical Device N

Indicates the management number (logical address) of the Disk Array in the

Universal RAID Utility.

Indicates the original identification value of the Disk Array. Use this value to create Disk Array managed by the RAID Configuration utility of the RAID

Controller correspond with those managed by the Universal RAID Utility.

Indicates the Sector Format of the Disk Array.

The value can be 512, 512e or 4Kn. It depends on the sector format of the

Physical Devices which configure the Disk Array.

Indicates the total capacity of Physical Device in Disk Array in GB.

Indicates the capacity of unused area in the Disk Array in GB.

Indicates the Type of Disk Array.

Indicates [Disk Array] or [SSD Cache Disk Array].

Indicates the number of the Physical Devices which are the members of Disk

Array.

60

Checking Execution Status of Operation

RAID Viewer and raidcmd allows the checking execution status of operation in the RAID System.

To check the execution status of operation by RAID Viewer, use Operation View on RAID Viewer. See "Operation View" for

detail.

To check the execution status of operation by raidcmd, use

"oplist" command.

The following operations are displayed by "oplist" command.

The target components and status appear in operations:

Initialize

Rebuild

> raidcmd oplist

RAID Controller #1

LD #1 : Consistency Check (Running 52%)

LD #2 : Initialize (Running 33%)

PD e252s0 : Rebuild (Running 99%)

RAID Controller #2

LD #1 : Consistency Check (Running 2%)

PD e47s0 : Rebuild (Paused 22%)

>

Consistency Check

The operation performed at execution of the raidcmd appears. Terminated operations do not appear. For the results of terminated operations, see the RAID Log and/or properties.

Status Description

Running (N %)

Paused (N %)

Queued (N %)

The operation is running (N is progress).

The operation is paused (N is progress).

The operation is queued (N is progress).

Updating Information of RAID System

The management information of RAID System managed by the Universal RAID Utility is corrected by the raidsrv service at the following timings:

Starting raidsrv service

Receiving an event such as change of RAID System status or change of execution status of an operation having occurred

To update the management information of the RAID System to the latest, collect the newest information of all RAID

System by the RAID Viewer and raidcmd.

RAID Viewer

Use [Rescan] in [File] menu.

Step 1 Start the RAID Viewer. The raidsrv service acquires the information on the RAID System from the RAID System again and updates the management information to the latest. raidcmd

Use "rescan" command.

Step 1 Execute "rescan" command. The raidsrv service acquires the information of the RAID System again and updates the management information to the latest.

> raidcmd rescan

>

1

61

Referring to RAID System Operation Log

Operations done for RAID Systems and events occurred in the RAID Systems are registered to the RAID Log of the

Universal RAID Utility. See "Logging Events to RAID Log" for detail.

In case of the operating system is Windows, use Log Viewer to see RAID Log

The information saved in the RAID Log at the start of the Log Viewer appears on it. To update the information, click [Refresh] on the [File] menu. The Log Viewer acquires the

RAID Log again and updates the displayed information to the latest.

In case of the operating system is Linux, use text editor or otherwise to see “Logging Events to RAID Log.”

62

Configuration of RAID System

This chapter describes the configuration of a RAID System by using the Universal RAID Utility.

The Universal RAID Utility provides a variety of functions depending on purposes.

Would like to make

Hot Spare as measures against failure of Physical

Device.

See "Making Hot Spare".

Allows Global or Dedicated

Hot Spare to be made without errors.

Would like to configure RAID

System easily due to no expert knowledge of RAID System. Provides "Easy Configuration" allowing RAID System to be configured without expert knowledge of RAID System.

See "Configuring RAID

System Easily".

Would like to add a

Logical Drive easily.

Allows Logical Drive to be made only by setting two selection items.

See "Creating Logical

Drive Easily".

Would like to specify configuration of

Logical Drive closely or create more than one Logical Drive at a time.

Allows information on

Logical Drive to be set closely or more than one

Logical Drive to be created at a time at will.

See "Creating Logical

Drive Freely".

Would like to delete unnecessary Logical

Drive.

See "Deleting Logical

Drive".

You can delete the Logical

Drive without stopping the

System.

Would like to improve access performance of the

Logical Drive.

See "Using CacheCade".

You can improve access performance of the Logical

Drive by using the SSD

Cache Drive.

Figure 9 RAID System configuration functions

63

Making Hot Spare

The Universal RAID Utility can make a Hot Spare to be replaced with a Physical Device in which a failure occurs.

Hot spares can have the following two modes.

Mode Description

Global (Hot Spare) Available as a Hot Spare of every Disk Array for a single RAID Controller.

Dedicated (Hot Spare) Available as a Hot Spare of a specific Disk Array for a single RAID Controller.

In either mode, note the following to have a Hot Spare operate normally.

The Physical Device used for rebuild should have the same capacity, rotation speed, other specification, and sector format as the defected Physical Device.

The Physical Devices with the different size must be used as Dedicated Hot Spares.

A Physical Device in which a S.M.A.R.T. error is detected cannot be used as a Hot Spare.

The maximum number of Hot Spares that can be created is 8 for N8103-109/128/134/135

RAID Controllers.

About Global Hot Spare

Global Hot Spare is a Hot Spare for all the Disk Arrays under a single RAID Controller.

Ex.1 : If you make the Global Hot Spare on the RAID Controller which has Disk Arrays #1 and #2, the Global Hot

Spare is a Hot Spare of Disk Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Global Hot

Spare

Figure 10 Global Hot Spare 1

Ex.2 : If you create the Disk Array #3 on the RAID System of Ex.1, the Global Hot Spare is a Hot Spare for the

Disk Array #3 too.

Disk Array

#1

Disk Array

#2

Disk Array

#3

Global Hot

Spare

Figure 11 Global Hot Spare 2

64

About Dedicated Hot Spare

Dedicated Hot Spare is a Hot Spare for the specified Disk Arrays under a single RAID Controller. The Dedicated

Hot Spare has the following features:

 Dedicated Hot Spare is a Hot Spare for specified Disk Arrays.

 One Dedicated Hot Spare can be a Hot Spare for one or more Disk Arrays.

 One or more Dedicated Hot Spare can be a Hot Spare for one or more Disk Arrays.

 Dedicated Hot Spares cannot be created in a Disk Array containing Logical Drives with the

RAID Level being RAID 0.

 Dedicated Hot Spares cannot be created in a Disk Array which does not have any Logical

Drive.

 Dedicated Hot Spare can be created by a Physical Device as which a Physical Device of the same Interface Type and Device Type to create the Disk Array.

Ex 1 : You make the Dedicated Hot Spare on the RAID Controller which has Disk Arrays #1 and #2. If you specify only the Disk Array #1 as the target Disk Array, the Dedicated Hot Spare is a Hot Spare of Disk Array #1.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare

Figure 12 Dedicated Hot Spare 1

Ex 2 : If you specify the Disk Arrays #1 and #2 as the target Disk Array, the Dedicated Hot Spare is a Hot Spare of Disk Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare

Figure 13 Dedicated Hot Spare 2

Ex 3 : In case of the RAID System in Ex1, you can add more Dedicated Hot Spare . If you add the Dedicated Hot

Spare #2 to the Disk Array #1, the both Dedicated Hot Spare are the Hot Spare for the Disk Array #1.

65

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare #1

Dedicated

Hot Spare #2

Figure 14 Dedicated Hot Spare 3

Ex 4 : In case of the RAID System in Ex2, you can add more Dedicated Hot Spare likely Ex2. If you add the

Dedicated Hot Spare to the Disk Arrays #1 and #2, the both Dedicated Hot Spare are the Hot Spare for the

Disk Arrays #1 and #2.

Disk Array

#1

Disk Array

#2

Dedicated

Hot Spare #1

Dedicated

Hot Spare #2

Figure 15 Dedicated Hot Spare 4

Making Global Hot Spare

The procedure of making a Global Hot Spare is described below.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Ready] on the Tree View.

Step 2 Select [Hot Spare] on the [Control] menu and click [Make Global Hot Spare].

Step 3 If the Global Hot Spare is created successfully, you can find that the value of [Status] is set to [Hot Spare] and item [Hot Spare Information] appears newly with value [Global].

66

raidcmd

Step 1 Execute "hotspare" command with –mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with which a Hot Spare is made

-p : Number of the Physical Device with which a Global

Hot Spare is made

-mr : Specify "make" to make Global Hot Spare

Ex. Create a Global Hot Spare using the Physical

Device with RAID Controller:1 and Physical Device number:e252s5. raidcmd hotspare -c=1 -p=e252s5 -mr=make

Step 2 If the Global Hot Spare is created successfully, you find that the value of [Status] is changed to [Hot Spare] and new item [Hot Spare

Information] appears with value [Global].

>raidcmd hotspare -c=1 -p=e252s5 -mr=make

Make Global Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

>raidcmd property -tg=pd -c=1 -p=e252s5

RAID Controller #1 Physical Device e252s5

Enclosure : 252

Enclosure Position : Internal

Slot : 5

ID : 21

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST9146853SS

Firmware Version : N002

Serial Number : 6XM00WA8

Sector Format : 512

Capacity : 33GB

Status : Hot Spare

Hot Spare Information : Global

S.M.A.R.T. : Normal

Power Status : On

>

1

2

Use the “property” command to refer to the property of Physical Device.

-tg : Specify pd to refer to the property of Physical Device.

-c : Number of the RAID Controller to which the Physical Device is connected

-p : Number of the Physical Device

Ex. Refer to the property of the Physical Device with RAID Controller number:1 and Physical Device number: e252s5. raidcmd property -tg=pd -c=1 -p=e252s5

Making Dedicated Hot Spare

The procedure of making a Dedicated Hot Spare is described below.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Ready] on the Tree View.

Step 2 Select [Hot Spare] on the [Control] menu and click [Make Dedicated Hot Spare...].

Step 3 The [Make Dedicated Hot Spare] dialog box appears. Check the check box of the Disk Array for which a Dedicated Hot Spare is to be made. The

Dedicated Hot Spare may be made for more than one Disk Array.

The capacity of the Physical Device to be used as a

Hot Spare must be the same as that of the Physical

Device being used in the target Disk Array.

Click [OK] to make the Dedicated Hot Spare.

67

Step 4 If the Dedicated Hot Spare is created successfully, you can find that the value of [Status] is set to [Hot Spare] and item [Hot Spare Information] appears newly with value [Dedicated (Disk Array #X)]. raidcmd

Step 1 Execute "hotspare" command with -mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with which a Hot Spare is made

-p : Number of the Physical Device with which a Dedicated

Hot Spare is made(The capacity of the Physical Device should be equal to any Physical Device used by the target

Disk Array)

-mr : Specify "make" to make Dedicated Hot Spare

-a : Number of the target Disk Array using the Dedicated

Hot Spare

Ex. Create a Dedicated Hot Spare for the Disk Array

(Disk Array Number:2) using a Physical Device with

RAID Controller number: 1 and Physical Device number: e252s5). raidcmd hotspare -c=1 -p=e252s5 -mr=make -a=2

> raidcmd hotspare -c=1 -p=e252s5 -mr=make -a=2

Make Dedicated Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

> raidcmd property -tg=pd -c=1 -p=e252s5

RAID Controller #1 Physical Device e252s5

Enclosure : 252

Enclosure Position : Internal

Slot : 5

ID : 23

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST9146853SS

Firmware Version : NQY1

2

Serial Number : 6XM009S2

Sector Format : 512

Capacity : 135GB

Status : Hot Spare

Hot Spare Information : Dedicated (Disk Array #2)

S.M.A.R.T. : Normal

Power Status : On

>

1

Step 2 If you see the Dedicated Hot Spare is created successfully, you find that the value of [Status] is changed to [Hot Spare] and new item [Hot Spare Information] appears with value [Dedicated].

Use the “property” command to refer to the property of Physical Device.

-tg : Specify pd to refer to the property of Physical Device.

-c : Number of the RAID Controller to which the Physical Device is connected

-p : Number of the Physical Device

Ex. Refer to the property of the Physical Device with RAID Controller number:1 and Physical Device number: e252s5. raidcmd property -tg=pd -c=1 -p=e252s5

Removing Hot Spare

The procedure of removing a Hot Spare is described below.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical Device with [Status] being [Hot Spare] on the Tree View.

Step 2 Select [Hot Spare] on the [Control] menu and click [Remove Hot Spare].

Step 3 If the Hot Spare is created successfully, you can find that the value of [Status] of the Physical

Device property is set to [Ready] and item [Hot Spare

Information] disappears.

68

raidcmd

Step 1 Execute "hotspare" command with -mr option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device from which the Hot Spare is removed

-p : Number of the Physical Device from which the Hot

Spare is removed

-mr : Specify "remove" to remove Hot Spare

Ex. Remove a Hot Spare with RAID Controller number: 1 and Physical Device number: e252s5. raidcmd hotspare -c=1 -p=e252s5 -mr=remove

Step 2 If you see the Hot Spare is created successfully, the value of [Status] is changed to

[Ready] and item [Hot Spare Information] disappears.

Use the “property” command to refer to the property

> raidcmd hotspare -c=1 -p=e252s5 -mr=remove

Remove Hot Spare.

Do you continue ? [yes(y) or no(n)] : yes

> raidcmd property -tg=pd -c=1 -p=e252s5

RAID Controller #1 Physical Device e252s5

Enclosure : 252

Enclosure Position : Internal

Slot : 5

ID : 23

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST9146853SS

Firmware Version : NQY1

Serial Number : 6XM009S2

Sector Format : 512

Capacity : 135GB

Status : Ready

S.M.A.R.T. : Normal

Power Status : On

> of Physical Device.

-tg : Specify pd to refer to the property of Physical

Device.

-c : Number of the RAID Controller to which the Physical Device is connected

2

-p : Number of the Physical Device

Ex. Refer to the property of the Physical Device with RAID Controller number:1 and Physical Device number: e252s5. raidcmd property -tg=pd -c=1 -p=e252s5

1

69

Configuring RAID System Easily

The Universal RAID Utility supports the Easy Configuration function allowing configurations such as creating Logical

Drive and making a Hot Spare to be provided in the state where unused Physical Devices are connected to RAID

Controllers.

If you decide the number of Physical Devices used for data storage (or the number of Physical Devices configuring

Logical Drives) and the number of Physical Devices used as Hot Spares among unused Physical Devices connected to

RAID Controllers, the Universal RAID Utility automatically configure the RAID System.

The benefits of configuring a RAID System by using the Easy Configuration are as follows. The Universal RAID Utility performs the jobs which must be examined and manipulated to configure a RAID System instead.

Allowing a RAID System to be configured only by specifying three items, or a RAID Controller, the number of Physical

Devices used for Logical Drives and the number of Logical Drives to be created.

Allowing the Universal RAID Utility to set all the items associated with Logical Drives (including RAID Level, Capacity, and

Stripe Size) automatically.

Allowing more than one Logical Drive to be created at a time.

Making Dedicated Hot Spares for Logical Drives automatically created by Universal RAID Utility if Physical Devices are left for Hot Spares.

Procedure of Easy Configuration of RAID System

The following describes the procedure of configuring a RAID System easily.

RAID Viewer

Step 1 Connect Physical Devices used for Easy Configuration to the RAID Controller before starting the RAID Viewer if required. If the Physical Devices are connected completely, start the RAID Viewer.

Step 2 Click [Easy Configuration...] on the [Tool] menu.

Step 3 The [Easy Configuration...] wizard is started. In step 1/3, select the RAID Controller to be configured by clicking it. Then click [Next].

In the [RAID Controller] area, RAID Controllers which do not meet the conditions on Easy Configuration do not appear.

70

Step 4 In step 2/3, specify the number of

Physical Devices used by Logical Drives (or the number of Physical Devices used for data storage) and the number of Logical Drives created in the RAID

Controller. If Physical Devices of different interface types or device type exist, specify the number of

Physical Devices in each type. After the specification, click [Next].

Step 5 Step 3/3 shows the configuration of the

RAID System to be configured by the Easy

Configuration. To the RAID System according to the displayed information, click [OK]. To change the configuration, click [Back].

Step 6 If you click [OK] in step 3/3, then the

RAID System will be configured. After the Logical

Drives are created and the makings of Hot Spares are successfully completed, [Completing the "Easy

Configuration" Wizard] appears. Now creating the

Logical Drives and making Hot Spares is completed.

After the wizard is closed, see the Tree View to check the configuration. However, the Initialize of the

Logical Drives having been created may not be completed. The progress and result of initializing the

Logical Drives can be checked on the Operation View.

71

raidcmd

Step 1 Connect Physical Devices used for Easy

Configuration to the RAID Controller before executing raidcmd if required.

Step 2 Execute "econfig" command.

Step 3 Specify the conditions on Easy

Configuration.

In step 1/3, select the RAID Controller to be configured. Enter the RAID Controller number to be configured.

Step 4 In step 2/3, specify the number of

Physical Devices used for Logical Drive(s) ("Physical

Device count using Logical Drive(s)") and the number of Logical Drives to be created in the RAID Controller

("Making Logical Drive count"). If Physical Devices of different Interface Types, Device Type or Sector

Format exist, specify the number of Physical Devices in each type (in the example shown to the right, proper settings are provided for Physical Devices of the SAS interface. If other Physical Devices of different types exist, perform the operation in each type).

Step 5 Step 3/3 shows the configuration of the

RAID System to be configured by the Easy

Configuration. To configure the RAID System according to the displayed information, type "yes". To change the configuration, type "no".

If you type "yes", the raidcmd executes the configuration of the RAID System. After the easy configuration is finished successfully, raidcmd terminates normally. Making Logical Drives and Hot

Spares is now completed. See the property of each component to check the configuration. However, the

Initialize of the Logical Drives having been created may not be completed. The progress of initializing the

Logical Drives can be checked by using "oplist" command. The result of initializing the Logical Drive can be checked by RAID Log.

> raidcmd econfig

RAID Controller [1] :1

2

Step 1/3 : Select RAID Controller

RAID Controller #1 LSI MegaRAID SAS 9267-8i

3

Step 2/3 : Set the contents of configuration

<Physical Device (Type : SAS-HDD, Sector Format : 512/512e)>

Unused Physical Device count : 4

Physical Device count using Logical Drive(s) [ 2- 4] : 3

Hot Spare count : 1

Do you continue ? [yes(y) or no(n)] : y

Maximum Logical Drive count : 1

Creating Logical Drive count [ 1] : 1

Do you continue ? [yes(y) or no(n)] : y

<Physical Device (Type : SATA-HDD, Sector Format :

512/512e)>

Run the above configuration.

Initialize all of Logical Drive after creating them. You can see the progress an d the result of Initialize by "oplist" and "property" commands.

Do you continue ? [yes(y) or no(n)] : yes

4

Unused Physical Device count : 2

Physical Device count using Logical Drive(s) [ 2] : 2

Hot Spare count : 0

Do you continue ? [yes(y) or no(n)] : y

Maximum Logical Drive count : 1

Creating Logical Drive count [ 1] : 1

Do you continue ? [yes(y) or no(n)] : y

<Physical Device (Type : SATA-HDD(SSD), Sector Format :

512/512e)>

Unused Physical Device count : 2

Physical Device count using Logical Drive(s) [ 2] : 2

Hot Spare count : 0

Do you continue ? [yes(y) or no(n)] : y

Maximum Logical Drive count : 1

Creating Logical Drive count [ 1] : 1

Do you continue ? [yes(y) or no(n)] : y

Step 3/3 : Confirm the contents of configuration

RAID Controller #1(0) LSI MegaRAID SAS 9267-8i

Disk Array #1

LD #1 [Online] RAID 5

PD e252s2 [Online] SAS-HDD

PD e252s3 [Online] SAS-HDD

PD e252s4 [Online] SAS-HDD

PD e252s5 [Dedicated Hot Spare] SAS-HDD

Disk Array #2

LD #2 [Online] RAID 1

PD e252s0 [Online] SATA-HDD

PD e252s1 [Online] SATA-HDD

Disk Array #3

LD #3 [Online] RAID 1

PD e252s6 [Online] SATA-HDD(SSD)

PD e252s7 [Online] SATA-HDD(SSD)

<Caution>

Create Logical Drive #2 with different Physical Devices of a capacity. Therefore

,Logical Drive capacity is decided by the smallest Physical

Device of capacity.

5

72

RAID Controller Enabling Easy Configuration to Be Executed

Any RAID Controller enabling Easy Configuration to be executed must meet the following conditions.

1.

Allowing Dedicated Hot Spares to be made.

2.

Connecting with more than one unused Physical Devices which have the same sector format.

Physical Devices Available for Easy Configuration

Only unused Physical Devices are available for Easy Configuration. Unused Physical Devices are those with their

[Status] being [Ready].

Creating Logical Drives by Easy Configuration

Logical Drives created by Easy Configuration are described below.

RAID Levels and the number of Logical Drives allowed to be created

The RAID Level of a Logical Drive created by Easy Configuration should be RAID 1 or RAID 5. Whether RAID 1 or RAID 5 is used is defined by RAID Levels supported by the RAID Controller and the number of Physical

Devices used by the Logical Drive.

The number of Logical Drives allowed to be created is also defined by the similar conditions.

RAID Controller supporting RAID Levels RAID 1 and RAID 5

Number of Physical Devices used by Logical Drive

2

3 - 5

6 or more

RAID Level of Logical Drive

RAID 1

RAID 5

RAID 5

Number of Logical Drives allowed to be created

1

1

Number of Physical Devices used by Logical Drive / 3

RAID Controller supporting RAID 1 only

Number of Physical Devices used by Logical Drive

2 or more

RAID Level of Logical Drive

RAID 1

Number of Logical Drives allowed to be created

Number of Physical Devices used by Logical Drive / 2

The Easy Configuration can only create Logical Drives of RAID 1 or RAID 5.

73

Physical Devices used for Logical Drives

Physical Devices of lower Physical Device Numbers are used preferentially for Logical Drives to be created excluding those for making Hot Spares.

Ex. : If Physical Devices 1 - 7 can be used for Easy Configuration, Logical Drives #1 is created with Physical

Devices 1, 2, and 3 in the ascending order of Physical Device Numbers and Logical Drives #2 is created with

Physical Devices 4, 5, and 6. Physical Device 7 (the largest number) is used as a Hot Spare.

Physical

Device 1

Physical

Device 2

Physical

Device 3

Physical

Device 4

Physical

Device 5

Physical

Device 6

Physical

Device 7

Hot Spare

Logical

Drive #1

Logical

Drive #2

Figure 16 Assigning Physical Devices in Easy Configuration 1

If more than one Logical Drive are created and the number of Physical Devices configuring a Logical Drive is not equal to others, a larger number of Physical Devices should be assigned to a Logical Drive having a smaller logical number.

Ex.: If Physical Devices 1 - 7 can be used for Easy Configuration and two Logical Drives are created, Logical

Drives #1 and #2 are created with four Physical Devices 1 - 4 and three Physical Devices 5 - 7, respectively.

Physical

Device 1

Physical

Device 2

Physical

Device 3

Physical

Device 4

Physical

Device 5

Physical

Device 6

Physical

Device 7

Logical

Drive #1

Logical

Drive #2

Figure 17 Assigning Physical Devices in Easy Configuration 2

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

74

Capacity of Logical Drive

The capacity of a Logical Drive to be created is defined by the RAID Level and the capacities of Physical

Devices used for the Logical Drive.

The Easy Configuration uses the entire areas of the Physical Devices to create a Logical Drive.

Ex.: If Physical Devices 1 - 7 can be used in Easy Configuration to create two Logical Drives, use Physical

Devices 1 - 4 and 5 - 7 to create Logical Drives #1 and #2, respectively. The capacity of each Logical Drive is defined by the whole capacity of those of the Physical Devices for the Logical Drive.

Physical

Device 1

100GB

Physical

Device 2

100GB

Physical

Device 3

100GB

Physical

Device 4

100GB

Physical

Device 5

100GB

Physical

Device 6

100GB

Physical

Device 7

100GB

Logical

Drive #1

300GB

RAID 5

Logical

Drive #2

200GB

RAID 5

Figure 18 Capacities of Logical Drives in Easy Configuration

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection item Value

Stripe Size

Cache Mode

Initialize Mode

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Full

75

Making Hot Spares by Easy Configuration

This section describes the information on Hot Spares to be made by the Easy Configuration.

Number of Hot Spares

The number of Hot Spares is defined by the number of unused Physical Devices connected to the RAID

Controller and the number of Physical Devices used for Logical Drives. The number of Hot Spares results from subtracting [Number of Physical Devices specified for Logical Drives] from [Unused Physical Device count] in step 2/3 of the [Easy Configuration...] wizard of RAID Viewer or "econfig" command of raidcmd.

The maximum number of Hot Spares that can be created is 8 for N8103-109/128/134/135

RAID Controllers.

Easy Configuration will fail if you leave more than 8 Physical Devices for Hot Spares.

Physical Devices used as Hot Spares

Physical Devices of larger capacities are preferentially used as Hot Spares.

Ex.: For the example shown below, Physical Devices 1 - 7 can be used in Easy Configuration to make two Hot

Spares. Use Physical Devices 5 and 6 of larger Physical Device Numbers among the three Physical Devices as Hot Spares.

Physical

Device 1

100GB

Physical

Device 2

100GB

Physical

Device 3

100GB

Physical

Device 4

100GB

Physical

Device 5

100GB

Physical

Device 6

100GB

Physical

Device 7

100GB l

Hot Spare Hot Spare

Figure 19 Assigning Hot Spares in Easy Configuration

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to make Hot Spares.

76

Modes of Hot Spares

The Easy Configuration can only make Dedicated Hot Spares but cannot make Global Hot Spares.

If more than one Logical Drive is created, the Dedicated Hot Spare can be used for all Logical Drives to be created.

Ex.: If Physical Devices 1 - 7 are used in Easy Configuration to create two Logical Drives and a single Hot

Spare, the Hot Spare will be the Dedicated Hot Spare for each Logical Drive.

Physical Devices

1,2 and 3

Physical Devices

4, 5 and 6

Physical

Device 7

Logical

Drive #1

Logical

Drive #2

Dedicated

Hot Spare

Figure 20 Making Dedicated Hot Spare in Easy Configuration 1

Ex.: If Physical Devices 1 - 7 are used in Easy Configuration to create two Logical Drives and two Hot Spares,

Physical Devices 7 will be the Dedicated Hot Spares for both Logical Drives #1 and #2.

Physical Devices

1, 2 and 3

Physical Devices

4, 5 and 6

Physical

Device 7

Physical

Device 8

Logical

Drive #1

Logical

Drive #2

Hot Spare

#1

Hot Spare

#2

Figure 21 Making Dedicated Hot Spares in Easy Configuration 2

77

Creating Logical Drive Easily

The Universal RAID Utility supports "Create Logical Drive - Simple Mode" in which a Logical Drive can be created only by selecting two selection items according to the guide.

"Create Logical Drive - Simple Mode" allows you to create a Logical Drive only by specifying two selection items, or the

RAID Level of the Logical Drive and Physical Devices to be used.

The benefits of creating a Logical Drive with "Create Logical Drive - Simple Mode" are as follows. The Universal RAID

Utility defines selection items which you should examine to create a Logical Drive instead of you.

Allowing a Logical Drive to be created only by specifying two selection items (RAID Level and Physical Devices to be used).

Allowing the Universal RAID Utility to set all setting items (including Capacity and Stripe Size) other than the RAID Level and Physical Devices to be used automatically.

Operation Procedure of "Create Logical Drive - Simple

Mode"

This section describes the procedure of creating a Logical Drive by "Create Logical Drive - Simple Mode".

RAID Viewer

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller before starting the RAID Viewer if required. If the Physical Devices are connected completely, start the RAID Viewer.

Step 2 Click the RAID Controller on the Tree View, select [Create Logical Drive] on the [Control] menu, and click [Simple...].

 If only a single unused Physical Device exists in the RAID Controller, "Create Logical Drive

- Simple Mode" is disabled.

 You cannot create a Logical Drive if each Physical Device has a different sector format.

Step 3 The [Create Logical Drive (Simple)] wizard is started.

In step 1/3, select the RAID Level of the Logical Drive to be created. After the selection, click [Next].

78

Step 4 In step 2/3, select Physical Devices to be used to create the Logical Drive. If Physical Devices of different types or Sector Format exist in the RAID

Controller, click the type or Sector Format to be used on [Type] or [Sector Format]. Next, check the check boxes of Physical Devices to be used on [Physical

Device]. You must select Physical Devices to be used by the number allowing the RAID Level selected in

Step 1/3 to be created. After selecting Physical

Devices properly, click [Next].

Step 5 Step 3/3 indicates the information on the

Logical Drive to be created. Click [OK] to create the

Logical Drive with the functions. Click [Back] to change one or more functions.

Step 6 In step 3/3, click [OK] to create the

View.

Logical Drive. After the Logical Drive is created completely, [Completing the "Create Logical Drive

(Simple)" Wizard] appears. Now the Logical Drive has been created completely. Close the wizard and check the information on the Logical Drive on the Tree View.

However, the Logical Drive having been created may not be initialized yet. Check the progress or result of the Initialize of the Logical Drive on the Operation raidcmd

Physical Devices used for creating a Logical Drive should have the same sector format.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller before executing raidcmd if required.

79

Step 2 Execute "mklds" command with the following parameters.

-c : Number of the RAID Controller in which a Logical Drive is created

-p : Numbers of the Physical Devices with which a Logical

Drive is created (The required number of Physical Devices varies depending on the RAID Level of the Logical Drive to be created).

-rl : RAID Level at which a Logical Drive is made ("Create

Logical Drive - Simple Mode" allows a Logical Drive with

RAID Level being RAID 1 or RAID 5 to be created)

> raidcmd mklds -c=1 -p=e252s2,e252s3,e252s4 -rl=5 raidcmd creates Logical Drive #1.

Do you continue ? [yes(y) or no(n)] : yes

3 raidcmd created Logical Drive #1, and started to initialize it.

Ex. Create RAID 5 Logical Drive in the Simple Mode using Physical Devices (RAID Controller Number:1 and Physical

Devices e252s2, e252s3, and e252s4).

2

You can see the progress and the result of initialize by

"oplist" and "property" commands.

> raidcmd mklds -c=1 -p=e252s2,e252s3,e252s4 -rl=5

Step 3 Type "yes" to reply to the confirmation message. Then a Logical Drive is created.

Step 4 After the Logical Drive is created successfully, the raidcmd terminates normally. The Logical Drive has been created completely. You can check the information on the Logical Drive by using "property" command. However, the

Initialize of the Logical Drive having been created may not be completed. The progress of initializing the Logical Drive can be checked by using "oplist" command. The result of initializing the Logical Drive can be checked by RAID Log.

Physical Devices Available for "Create Logical Drive - Simple

Mode"

Unused Physical Devices are available for "Create Logical Drive - Simple Mode".

Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

Unused Physical Devices are those with their [Status] being [Ready].

Creating Logical Drives by "Create Logical Drive - Simple

Mode"

This section describes the information on Logical Drives to be created by "Create Logical Drive - Simple Mode".

RAID Level

The RAID Level of a Logical Drive which can be created by "Create Logical Drive - Simple Mode" should be

RAID 1 or RAID 5.

Capacity of Logical Drive

The capacity of a Logical Drive to be created is defined by the RAID Level and the capacities of Physical

Devices used for the Logical Drive. In "Create Logical Drive - Simple Mode", a Logical Drive is created by using the entire areas of the Physical Devices.

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection item Value

Stripe Size

Cache Mode

Initialize Mode

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Uses the default value set for the RAID Controller. (The value varies depending on the type of the RAID Controller.)

Full

80

Creating Logical Drive Freely

The Universal RAID Utility supports "Create Logical Drive - Custom Mode" in which a Logical Drive can be created as required by specifying the setting items of the Logical Drive closely.

"Create Logical Drive - Custom Mode" allows you to create a Logical Drive by specifying the setting items of the Logical

Drive closely. It can also be used to create Logical Drives of several RAID Levels or create a Logical Drive by using unused area of Disk Array. In addition, "Create Logical Drive - Custom Mode" enables more than one Logical Drive to be created at a time.

The benefits of creating Logical Drives by "Create Logical Drive - Custom Mode" are as follows:

Allows to specify Logical Drives of various RAID Levels (RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50 and RAID 60) to be created.

Allows to specify selection items (including Capacity, Stripe Size, Cache Mode and Initialize Mode) to be specified closely.

Allows to specify not only unused Physical Devices but also unused area of Disk Array to be used to create a Logical Drive of RAID 0, RAID 1, RAID 5, or RAID 6.

Allows to specify more than one Logical Drive to be created by a set of operations (only RAID Viewer).

Ex. Create a Logical Drive of RAID 10, RAID 50 or RAID 60.

- Allows only unused Physical Devices (only RAID Viewer).

- Allows not only unused Physical Devices but also unused area of Disk Array (only raidcmd).

Ex. Create a Logical Drive of RAID 10.

- Allows four Physical Drives (only RAID Viewer).

- Allows even-numbered Physical Devices equal to or greater than three (e.g.: 4, 6, 8, …) (only raidcmd).

Operation Procedure of "Create Logical Drive - Custom

Mode"

This section describes the procedure of creating a Logical Drive by "Create Logical Drive - Custom Mode".

"Create Logical Drive - Custom Mode" is available only in the Advanced Mode.

RAID Viewer

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller before starting the RAID Viewer if required. If the Physical Devices are connected completely, start the RAID Viewer.

Step 2 Change the RAID System Management

Mode to the Advanced Mode if it is set to the Standard

Mode. To do this, click [Advanced Mode] on the [Tool] menu.

Click a RAID Controller on the Tree View, select [Create

Logical Drive] on the [Control] menu, and click [Custom...].

Step 3 The [Create Logical Drive (Custom)] dialog box is started. In the Custom Mode, register a

Logical Drive to be created to the list of the dialog box. If the Logical Drive may be registered, click [Add].

To delete a registered Logical Drive, click the Logical

Drive to be deleted and click [Delete].

81

Step 4 If you click [Add] in the [Create Logical

Drive (Custom)] dialog box, the [Register Logical

Drive] wizard is started. In step 1/3, select the RAID

Level of the Logical Drive to be registered. After the selection, click [Next].

Step 5 In step 2/3, the operation varies depending on the RAID Level selected in step 1/3.

(1) When RAID 0, RAID 1, RAID 5, or RAID 6 is selected as the RAID Level, select an existing Disk

Array or create another Disk Array.

When you select an existing Disk Array, select the

Disk Array on [Disk Array]. If the RAID Controller contains Physical Devices of different types or Sector

Format, click the type to be used on [Type] and

[Sector Format]. Next, click the Disk Array node to be used on [Disk Array]. After the selection, click [Next].

To create a Disk Array to be used newly, click [Add

Disk Array]. Then the [Add Disk Array] dialog box appears. Check the check boxes of Physical Devices to be used for the added Disk Array by the number required for the RAID Level to be created. Then click

[OK]. The newly created Disk Array is added to [Disk

Array] in step 2/3 of the [Register Logical Drive] wizard.

(2) RAID 10, RAID 50 or RAID 60 is select as the RAID

Level, select Physical Devices used for the Logical

Drive. For RAID 10, check the check boxes of four

Physical Devices. For RAID 50, check the check boxes of six or larger Physical Devices. Further, the number of Physical Devices should be even and more than 5.

For RAID 60, check the check boxes of eight or larger

Physical Devices. Further, the number of Physical

Devices should be even and more than 7. After the selection, click [Next].

82

Step 6 In step 3/3, select the setting items of the Logical Drive to be registered. [Capacity] should be a value within the Capacity of the Logical Drive to be created. If the RAID Level of the Logical Drive to be created is RAID 10, RAID 50 or RAID 60, you do not have to enter the value. Select [Stripe Size], [Cache

Mode] and [Initialize Mode]. After selecting all the setting items, click [Next].

Step 7 If you click [Next] in step 3/3, then

[Completing the "Register Logical Drive" Wizard] will appear. Click [Finish] to register the Logical Drive with the data selected on the wizard. To change some data, click [Back].

Step 8 At the completion of the [Register Logical

Drive] wizard, the Logical Drive is registered in the list of the [Create Logical Drive (Custom)] dialog box.

Step 9 To create other Logical Drives, click [Add] and repeat steps 4 to 8 by the number of Logical

Drives to be created.

After registering all Logical Drives to create, click [OK].

Then the dialog box is closed and the registered

Logical Drives are created. Check the contents of the

Logical Drives on the Tree View and/or their properties. However, the Initialize of the Logical

Drives having been created may not be completed.

The progress and result of initializing the Logical

Drives can be checked on the Operation View.

83

raidcmd

Physical Devices used for creating a Logical Drive should have the same sector format.

A count of Logical Drive created by raidcmd is 1 at same time.

Step 1 Connect Physical Devices used for a Logical Drive to the RAID Controller before executing raidcmd if required.

Step 2 Execute "mkldc" command with the following parameters.

-c : Number of the RAID Controller in which a Logical Drive is created

-p : Numbers of the Physical Devices used to create a

Logical Drive if used(The required number of Physical

Devices varies depending on the RAID Level of the Logical

Drive to be created)

-a : Number of the Disk Array used to create a Logical

Drive if used

> raidcmd mkldc -c=1 -p=e252s2,e252s3,e252s4 -rl=5 -cp=20

-ss=64 -cm=auto -im=full raidcmd creates Logical Drive #1.

Do you continue ? [yes(y) or no(n)] : yes

Step 3 Type "yes" to reply to the confirmation message. Then a Logical Drive is created.

2

3 raidcmd created Logical Drive #1, and started to initialize it.

You can see the progress and the result of initialize by

"oplist" and "property" commands.

>

-rl : RAID Level of a Logical Drive to be created("Create

Logical Drive - Custom Mode" allows a Logical Drive with

RAID Level being RAID 0 RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, RAID 60 to be created)

-cp : Capacity of a Logical Drive to be created.(This value may be omitted if a Logical Drive is created by using the whole area of unused Physical Devices.)

-ss : Stripe Size of a Logical Drive to be created(This value may not be specified if the default value for the RAID Controller is used)

-cm : Cache Mode of a Logical Drive to be created(This value may not be specified if the default value for the RAID Controller is used)

-im : Operation mode for Initialize executed after a Logical Drive is created(The [Full] mode is recommended. In the [Full] mode, the

Initialize Mode may not be specified)

Ex. Create a Logical Drive (RAID5, 20GB, 64 KB stripe size, Auto Switch Cache Mode, and Full Initialization Mode) in the Custom

Mode using Physical Devices (RAID Controller Number: 1 and Physical Devices e252s2, e252s3, and e252s4). raidcmd mkldc -c=1 -p=e252s2,e252s3,e252s4 -rl=5 -cp=20 -ss=64 -cm=auto -im=full

Step 4 After the Logical Drive is created successfully, the raidcmd terminates normally. The Logical Drive has been created completely. You can check the information on the Logical Drive by using "property" command. However, the

Initialize of the Logical Drive having been created may not be completed. The progress of initializing the Logical Drive can be checked by using "oplist" command. The result of initializing the Logical Drive can be checked by RAID Log.

Disk Arrays and Physical Devices Available for "Create

Logical Drive - Custom Mode"

For "Create Logical Drive - Custom Mode", Disk Arrays or unused Physical Devices are available depending on the RAID Level of the Logical Drive to be created.

 Physical Devices in which S.M.A.R.T. errors are detected cannot be used to create Logical

Drives.

 Disk Array which does not have any Logical Drive cannot be used to create Logical Drives.

Unused Physical Devices are those with their [Status] being [Ready].

Logical Drive with RAID Level being RAID 0, RAID 1, RAID 5 or RAID 6

Disk Arrays containing empty areas or unused Physical Devices are available for creating a Logical Drive with the RAID Level being RAID 0, RAID 1, RAID 5, or RAID 6.

Among empty areas in a Disk Array, the empty area existing at the end of the Disk Array can be used. The

RAID Level of a Logical Drive to be created must be the same as that of the Logical Drives existing in the area used on the Disk Array.

If unused Physical Devices are used, create a Disk Array and create a Logical Drive on it.

84

Logical Drive with RAID Level being RAID 10, RAID 50, RAID 60

Only unused Physical Devices are available for Logical Drives (only RAID Viewer).

Disk Arrays containing empty areas or unused Physical Devices are available for creating a Logical Drive (only raidcmd).

Creating Logical Drives by "Create Logical Drive - Custom

Mode"

This section describes the information on Logical Drives to be created by "Create Logical Drive - Custom Mode".

RAID Levels

The RAID Level of a Logical Drive which can be created by "Create Logical Drive - Custom Mode" should be

RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50 or RAID 60.

Supported RAID Levels vary in RAID Controllers. Unsupported RAID Levels cannot be selected.

Capacity of Logical Drive

A Logical Drive to be created in the Custom Mode can have any capacity. However, a Logical Drive with the

RAID Level being RAID 10, RAID 50 or RAID 60 must be created by using the entire areas of Physical Devices

(only RAID Viewer).

Items set for Logical Drive

The values of other selection items set for a Logical Drive to be created are defined as shown in the table below.

Selection Item Value

Stripe Size

Cache Mode

Initialize Mode

Select a value out of 1KB, 2KB, 4KB, 8KB, 16KB, 32KB, 64KB, 128KB, 256KB, 512KB, and 1024KB.

Three possible values are as follows:

Auto Switch: Switches the mode automatically between Write Back and Write Through depending on the existence and/or status of Battery and Flash Backup Unit.

Write Back: Writes data to the cache memory asynchronously.

Write Through: Writes data to the cache memory synchronously.

Two possible values are as follows:

Full: Initializes both the management and data areas in the Logical Drive.

Quick: Initializes only the management information in the Logical Drive.

Supported Stripe Sizes and cache mode vary in RAID Controllers. Unsupported Stripe Sizes and cache modes cannot be selected.

85

Deleting Logical Drive

The Universal RAID Utility can delete a Logical Drive becoming unnecessary.

 The function of deleting a Logical Drive is available only in the Advanced Mode.

 Before deleting a Logical Drive, check if the Logical Drive contains required data. Deleting a

Logical Drive causes all the data saved in the Logical Drive to be lost.

 You can delete Logical Drive with partitions.

You can delete only the Logical Drive that is located at the end of Disk Array.

Deleting Logical Drive

The procedure of deleting a Logical Drive is described below.

RAID Viewer

Step 1 Start the RAID Viewer.

Step 2 Click the Logical Drive to be deleted on the Tree View. Click [Delete

Logical Drive] on the [Control] menu.

Step 3 Click [yes] on the dialog box shown to the right to run the delete. Click [No] to abort the delete Logical

Drive. raidcmd

Step 1 Execute "delld" command with the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive to be deleted

-l : Number of the Logical Drive to be deleted

Step 2 Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then a Logical Drive is deleted. Type "no" to abort the delete Logical Drive.

> raidcmd delld -c=1 -l=2

Delete Logical Drive #2

[Warning]

1

The all data will be lost on Logical Drive if the partitions exist on it.

Please make sure there is no important data before deleting

Logical Drive.

Do you continue ? [yes(y) or no(n)] : yes

>

2

86

Using CacheCade

The CacheCade is the function to create the SSD Cache Drive using Solid State Drive(S) (SSD).

The SSD Cache Drive operates as the Cache of Logical Drive. SSD Cache Drive that improves access performance of the

Logical Drive.

 The function of creating SSD Cache Drive is available when the CacheCade function is enabled.

 The function of Create and Delete SSD Cache Drive are available with N8103-151/174

RAID Controller.

Create SSD Cache Drive

This section describes the procedure of creating SSD Cache Drive by "Create SSD Cache Drive".

[Create SSD Cache Drive] is function of creating SSD Cache Drive by selected Solid State Drive. The SSD Cache

Drive is can create from one Solid State Drive.

 The function of Create SSD Cache Drive is available only in the Advanced mode. Make sure that the RAID System management mode is Advanced mode.

 Be sure to use the same size and spec of solid state drives when you create SSD Cache

Drive with more than one solid state drives.

RAID Viewer

Step 1 Connect Solid State Drive(s) used for an SSD Cache Drive to the RAID Controller before starting [Create SSD

Cache Drive] if required. If the Solid State Drive(s) is connected completely, start the RAID Viewer.

Step 2 Click a RAID Controller on the Tree View. Click [Create SSD

Cache Drive] on the [Control] menu.

Step 3 The [Create SSD Cache Drive] dialog box is started.

Select Solid State Drive(s) to be used to create the

SSD Cache Drive. If the different types of Solid State

Drives exist in the RAID Controller, select the interface type to be used on [Type]. Next, check the check boxes of Solid State Drive to be used on

[Physical Device]. You can select one or more Solid

State Drives.

After selecting Solid State Drive(s) properly, click

[Next].

87

Step 4 Click [Next]. The [Check the contents, and completing the "Create SSD Cache Drive" Wizard] window appears.

The window shows the contents of SSD Cache Drive to be created.

To create an SSD Cache Drive with the settings displayed, click [Finish]. To change the settings , click

[Back].

Click [Finish] to create an SSD Cache Drive and close the wizard. After the wizard closes, see the Tree View to check the contents.

Click [Back] to cancel the creation of SSD Cache Drive. raidcmd

Step 1 Connect Solid State Drive(s) used for an SSD Cache Drive to the RAID Controller before executing raidcmd if required.

Step 2 Execute "mkscd" command with following parameters.

-c : Number of RAID Controller in which an SSD Cache

Drive is created.

-p : Numbers of the Physical Device(s) used for creating of

SSD Cache Drive.

Ex) Create SSD Cache Drive using the Solid State

Drives (RAID Controller Number is 1, Physical Device

Number is e252s6, e252s7).

> raidcmd mkscd –c=1 –p=e252s6,e252s7 raidcmd creates SSD Cache Drive #2

Do you continue ? [yes(y) or no(n)] : yes raidcmd created SSD Cache Drive #2.

>

2

3 raidcmd mkscd -c=1 -p= e252s6,e252s7

Step 3 Display the confirmation message. Type "yes" to create an SSD Cache Drive. Type "no" to cancel the creation of SSD Cache Drive.

Step 4 raidcmd terminates normally when SSD Cache Drive is created successfully. You can check the property of the created SSD Cache Drive by using "property" command.

88

Capacity of SSD Cache Drive

The capacity of SSD Cache Drive to be created depends on the capacity of Solid State Drive(s). The maximum size of SSD Cache Drive is 512GB in total.

The SSD Cache Drive is created by using the entire areas of Solid State Drive. Be sure to use the same size and spec of solid state drives when you create a single SSD Cache Drive with more than one solid state drives.

Ex. : [Create SSD Cache Drive] creates the SSD Cache Drive by using Solid State Drives (Physical Devices

(SSD) 5, 6).

Physical

Device

1

Physical

Device

2

Physical

Device

3

Hot Spare

Physical

Device

4

Physical

Device (SSD)

5

50GB

Physical

Device (SSD)

6

50GB

Logical Drive

#1

SSD Cache Drive

#2

100GB

Be sure to use the same size and spec of solid state drives

Figure 22 Capacities of SSD Cache Drive

89

Deleting SSD Cache Drive

The procedure of deleting an SSD Cache a Drive is described below.

The function of Delete SSD Cache Drive is available only in the Advanced mode. Make sure that the RAID System management mode is Advanced mode.

RAID Viewer

Step 1 Start the RAID Viewer.

Step 2 Click the SSD Cache Drive to be deleted on the Tree View. Click

[Delete SSD Cache Drive] on the [Control] menu.

Step 3 Click [yes] on the dialog box shown to the right to delete the

SSD Cache Drive. Click [No] to cancel the deletion of the SSD Cache

Drive. raidcmd

Step 1 Execute "delscd" command with the following parameters.

-c : Number of RAID Controller the SSD Cache Drive to be deleted.

-l : Number of SSD Cache Drive to be deleted.

Ex) Delete SSD Cache Drive (RAID Controller number is 1, Logical Drive number is 2). raidcmd delscd -c=1 -l=2

> raidcmd delscd -c=1 -l=2

Delete SSD Cache Drive #2

[Warning]

1

The SSD Cache will be lost.

Do you continue ? [yes(y) or no(n)] : yes

>

Step 2 Display the confirmation message. Type "yes" to delete the SSD Cache Drive.. Type "no" to cancel the deletion of SSD Cache Drive.

2

90

Maintenance of RAID System

This chapter describes the maintenance of a RAID System using the Universal RAID Utility.

Providing Patrol Read for Physical Devices

The Patrol Read function reads data saved in all Physical Devices in a RAID System entirely to check whether a read error occurs or not regularly in the background. The Patrol Read is effective to find failures including Physical Device medium error early. Be sure to execute Patrol Read for a RAID Controller if it supports the Patrol Read.

The Universal RAID Utility provides the function of indicating whether Patrol Read is executed or not and the function of changing the Patrol Read Priority.

If the Medium Error was detected frequently on the same Physical Device during execution of Patrol Read, Patrol Read is automatically stopped to suppress deterioration of access performance to the Physical Device. When Patrol Read is running on two or more RAID controllers, a target to be stopped Patrol Read is only the Physical Device on which

Medium Error was detected frequently. See the section “Monitoring a Medium Error to see if they occur frequently”.

Some RAID Controller may not support the Patrol Read function. In such environment, [Patrol

Read] and [Patrol Read Priority] are not displayed on RAID Viewer and raidcmd, and the

“optctrl” command will fail.

Setting Whether Patrol Read Is Executed or Not

Whether Patrol Read is executed or not should be set in RAID Controllers. The procedure of setting whether

Patrol Read is executed or not is described below.

Changing the setting whether Patrol Read is executed or not is available only in the Advanced

Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click a RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Patrol Read] to [Enable] or [Disable]. Click [OK] or

[Apply]. raidcmd

Step 1 Execute "optctrl" command with -pr option and the following parameters.

-c : Number of the RAID Controller for which whether Patrol

Read is executed or not is set

-pr : Specify "enable" to allow Patrol Read / Specify

"disable" not to allow Patrol Read.

Step 2 Check the execution result by using

"property" command. The following parameter of RAID

Controller is changed if the settings has been changed successfully.

[Patrol Read] : "enable" to allow Patrol Read

"disable" not to allow Patrol Read

Ex. Browse the property of the RAID Controller 1. raidcmd property -tg=rc -c=1

> raidcmd optctrl -c=1 -pr=enable

> raidcmd property -tg=rc -c=1

RAID Controller #1

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Disable

HDD Power Saving(Hot Spare): Enable

Device Standby Time : 30 minutes

>

2

1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Firmware Version : 3.140.05-1294

91

Checking Result of Executing Patrol Read

You can find the result of executing Patrol Read by checking the RAID Log of the Universal RAID Utility.

When detects something problem, Universal RAID Utility records the log in the RAID Log.

Setting Patrol Read Priority

You can set the priority in which Patrol Read is executed in your server. The procedure of setting the Patrol Read

Priority is described below.

Changing the priority of Patrol Read is available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Patrol Read Priority] to [High], [Middle], or [Low].

Click [OK] or [Apply]. raidcmd

Step 1 Execute "optctrl" command with -prp option and the following parameters.

-c : Number of the RAID Controller for which Patrol Read

Priority is set

-prp : Select high, middle, or low to change the Patrol Read

Priority.

Ex. Set the Patrol Read Priority to High on the RAID

Controller 1. raidcmd optctrl -c=1 -prp=high

Step 2 Check the execution result by using

"property" command. The property of the RAID

Controller changes the value as below.

[Patrol Read Priority]: The priority after change

> raidcmd optctrl -c=1 -prp=high

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Disable

HDD Power Saving(Hot Spare): Enable

Device Standby Time : 30 minutes

>

Check the property of the RAID Controller by using the “property” command.

2

1

-tg: Specify rc to browse the property of the RAID Controller

-c: the number of the RAID Controller

Ex. Browse the property of the RAID Controller (RAID Controller number: 1). raidcmd property -tg=rc -c=1

92

Checking Logical Drive Consistency

The Consistency Check function checks the consistency between the data in the data area of a Logical Drive and the parity. The Universal RAID Utility can start or stop Consistency Check and change the priority in which Consistency

Check is executed.

The Consistency Check is effective next to Patrol Read to find failures including Physical Device medium error early.

Execute Consistency Check periodically if the RAID Controller does not support Patrol Read or the Patrol Read is disabled. If the Universal RAID Utility is installed, routine execution of the Consistency Check is set for RAID Controllers not supporting Patrol Read.

Consistency Check is executed for each Logical Drive.

If the Medium Error was detected frequently on the same Physical Device during the execution of Consistency Check,

Consistency Check is automatically stopped to suppress deterioration of access performance to the Physical Device.

When Consistency Check is running on two or more Logical Drives, a target to be stopped Consistency Check is only the

Logical Drive that includes the Physical Device on which Medium Error was detected frequently.

If you want to execute Consistency Check through entire Logical Drive even if Medium Error is detected frequently, use the raidcmd with “Automatic Stop Disabled” option.

See the section “Monitoring a Medium Error to see if they occur frequently”.

Starting or stopping the Consistency Check is enabled both in the Standard Mode and

Advanced Mode. The function of changing the priority at which the Consistency Check is executed is available only in the Advanced Mode.

When you execute Consistency Check with “Automatic Stop Disabled”, please don't reboot the system and the raidsrv service restart. See the section “Executing Consistency Check

Manually (Automatic Stop Disabled)”.

When Universal RAID Utility fell into a state where it cannot continue to operate for the target

Logical Drive (For example, the Logical Drive is Degenerate), Consistency Check will be stopped regardless of “Automatic Stop Enabled” or “Automatic Stop Disabled” mode.

If you using N8103-176/177/178/179 RAID Controller, when you reboot a system during consistency check a RAID Controller is different from movement of a conventional RAID

Controller. 5 minutes after RAID Controller start, a consistency check is resumed.

The Consistency Check can be executed only for Logical Drives with [Status] being [Online].

The Consistency Check cannot be executed for Logical Drives with RAID Level being RAID 0.

Executing Consistency Check Manually (Automatic Stop

Enabled)

Consistency Check is executed in Logical Drives. The procedure of starting Consistency Check is described below.

If the Medium Error was detected frequently on the Physical Device, Consistency Check is automatically stopped to suppress deterioration of access performance to the Physical

Device.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Logical Drive on the Tree View. Then click [Start Consistency Check]

->[Automatic Stop Enabled] on the [Control] menu.

93

Step 2 After Consistency Check is started, the progress of the Consistency Check appears on the

Operation View. At the completion of the Consistency

Check, [Status] on the Operation View is changed to

[Completed]. raidcmd

Step 1 Execute "cc" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Consistency Check is executed (If specify

"all" as parameter, the targets are all Logical Drives of all

RAID Controllers)

2

1

To execute Consistency Check for all Logical Drives of a RAID Controller which not support Patrol Read or of which the

Patrol Read is disabled, use "ccs" command of the raidcmd. raidcmd ccs

> raidcmd cc -c=1 -l=2 -op=start

>

> raidcmd oplist

RAID Controller #1

LD #2 : Consistency Check (Running 30%)

>

-l : Number of the Logical Drive for which Consistency

Check is executed (If specify "all" as parameter, the targets are all Logical Drives of RAID Controllers specified by -c)

-op : Specify "start" to start Consistency Check

For the RAID Controller which support Patrol Read or of which the Patrol Read is enabled,

"ccs" command is actually not executed even if you execute it.

Step 2 After the Consistency Check is started, the raidcmd terminates normally. Check the execution status of the

Consistency Check by using "oplist" command.

Executing Consistency Check Manually (Automatic Stop

Disabled)

You can execute the Consistency Check through entire Logical Drive without stop even if a Medium Error is detected frequently.

The procedure of starting Consistency Check (Automatic Stop Disabled) is described below.

If you carries out this function at the physical device which media error occurs frequently, there is a fear that the access performance to this physical device degrades. When you'd like to confirm the consistency until the end, please use this function before replacing the

Physical Device.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Logical Drive on the Tree View. Then click [Start Consistency Check]

->[Automatic Stop Disabled] on the [Control] menu.

Step 2 After Consistency Check is started, the progress of the Consistency Check appears on the

Operation View. At the completion of the Consistency

Check, [Status] on the Operation View is changed to

[Completed].

94

raidcmd

Use "cc" command.

Step 1 Execute "cc" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Consistency Check is executed (If specify

"all" as parameter, the targets are all Logical Drives of all

RAID Controllers)

> raidcmd cc -c=1 -l=2 -op=force

>

> raidcmd oplist

2

RAID Controller #1

LD #2 : Consistency Check (Running 30%)

>

-l : Number of the Logical Drive for which Consistency

Check is executed (If specify "all" as parameter, the targets are all Logical Drives of RAID Controllers specified by -c)

-op : Specify "force” Consistency Check at “Automatic Stop Disabled” mode.

1

(Example)consistency check of the Logical drive (the RAID Controller number 1 and Logical drive number 2) is begun.

raidcmd cc –c=1 –l=2 –op=force

Step 2 After the Consistency Check is started, the raidcmd terminates normally. Check the execution status of the

Consistency Check by using "oplist" command.

(Example)the execution situation of the operation is confirmed.

Executing Consistency Check for arbitrary Logical Drive

You can register the task to schedule the Consistency Check using the Task Scheduler on Windows or cron on

Linux or VMware ESX.

After installing Universal RAID Utility, a task to schedule the Consistency Check will be registered that makes it possible to detect failures such as media errors on the RAID Controller which does not support the Patrol Read function.

For the RAID Controller which does not support Patrol Read or of which the Patrol Read is disabled, Universal RAID Utility executes Consistency Check using the function of task scheduler.

Tasks registered by Universal RAID Utility (Windows)

The Universal RAID Utility registers a task such as that shown in the table below in a Windows task if it is installed.

The Windows task can be used to change the schedule of executing Consistency Check or delete tasks. For how to use tasks, see the Windows help.

Item Description

Task name

Execution day of the week

Starting time

Execution command

Execution account

Consistency Check

Wednesday

AM 0:00

(Universal RAID Utility installation folder)\cli\raidcmd.exe ccs

NT AUTHORITY\SYSTEM

Note the following point when changes the setting of the task on operating system excluding

Windows XP.

- Specify "/V1" option with "/Create" option when uses schtasks command for changing the setting of the task.

- Do not change the [Configure for] of the task of "Consistency Check".

If does not specify "/V1" option or changes [Configure for] of the task, this task is going to remain in your server after uninstalling Universal RAID Utility. When this task remains after uninstalling Universal RAID Utility, delete it.

95

Task registered by Universal RAID Utility (Linux, VMware ESX)

The Universal RAID Utility registers a task such as that shown in the table below in a Linux cron if it is installed.

The functions of cron can be used to change the schedule of executing Consistency Check or delete tasks. For how to use cron, see the manual of cron(8),crontab(1),crontab(5) by "man" command.

Item Description

Execution day of the week

Starting time

Execution command

Execution account

Wednesday

AM 0:00

/opt/nec/raidcmd/raidcmd ccs root

Executing Consistency Check for all Logical Drives for a RAID Controller which not support Patrol Read or of which the Patrol Read is disabled.

Use "ccs" command of the raidcmd.

Stopping Consistency Check

You can stop Consistency Check being executed on the way. The procedure of stopping Consistency Check is described below.

RAID Viewer

Step 1 Start the RAID Viewer. See [Operation View] while Consistency Check is executed.

Step 2 Click operation [Consistency Check] which you want to stop. Click [Stop] on the Operation

View. After the Consistency Check is stopped,

[Status] on the Operation View is changed to

[Stopped].

2 raidcmd

Step 1 Execute "cc" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Consistency Check is stopped (If specify

"all" as parameter, the targets are all Logical Drives of all

RAID Controllers)

> raidcmd cc -c=1 -l=2 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

-l : Number of the Logical Drive for which Consistency Check is stopped (If specify "all" as parameter, the targets are all Logical Drives of RAID Controllers specified by -c)

-op : Specify "stop" to stop Consistency Check

Step 2 After the Consistency Check is stopped, the raidcmd terminates normally. The stopped Consistency Check disappears from the list of "oplist" command.

Checking Result of Executing Consistency Check

You can find the result of executing Consistency Check by checking the RAID Log of the Universal RAID Utility.

If a problem is detected, the Consistency Check logs both the message indicating the result if Consistency

Check has been finished successfully and that indicating the error in the RAID Log .

96

Setting Consistency Check Priority

You can set the priority at which Consistency Check is executed in the server. The procedure of setting the

Consistency Check Priority is described below.

Setting Consistency Check Priority are available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Consistency Check Priority] to [High], [Middle], or

[Low]. Click [OK] or [Apply]. raidcmd

Step 1 Execute "optctrl" command with -ccp option and the following parameters.

-c : Number of the RAID Controller for which Consistency

Check Priority is set

-ccp : Select high, middle, or low to change the consistency check priority.

Ex. Set the priority of the Consistency Check of the

RAID Controller (RAID Controller Number: 1) to Middle raidcmd optctrl -c=1 -ccp=middle

Step 2 The property of the RAID Controller changes as follows.

[Consistency Check Priority]: Priority after change

Check the execution result by using "property" command.

> raidcmd optctrl -c=1 -ccp=middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

2

1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Middle

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Disable

HDD Power Saving(Hot Spare): Enable

Device Standby Time : 30 minutes

>

-tg : Specify rc to browse the property of RAID Controller

-c : The number of the RAID Controller

Ex. Browse the property of RAID Controller (RAID Controller Number: 1) raidcmd property -tg=rc -c=1

97

Initializing Logical Drive

The Initialize writes 0s into the entire area of a Logical Drive to erase the data saved in the Logical Drive. Use the function when you want to erase the data saved in a Logical Drive fully.

Initialize has two modes listed in the table below.

Mode Description

Full

Quick

Writes 0s into the entire area of a Logical Drive to erase the data fully.

Writes 0s into some blocks in a Logical Drive. Only erases OS installation and partition management information. Initialize of the mode is completed earlier than that of the full mode.

However, because 0s are not written into the remaining area, data consistency is not held in the

Logical Drive.

 Initialize are available only in the Advanced Mode.

 You can initialize Logical Drive with partitions. Before initializing Logical Drive, check if the

Logical Drive contains required data. Initializing a Logical Drive causes all the data saved in the Logical Drive to be lost.

The Consistency Check of a Logical Drive initialized in the quick mode causes a data inconsistency error to occur due to no data consistency.

Initialize cannot be executed for any Logical Drive with [Status] being [Online].

Executing Initialize

Initialize should be executed in Logical Drives. The procedure of executing Initialize is described below.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Logical Drive on the Tree View. Select [Start Initialize] on the

[Control] menu and click [Full] or [Quick].

Step 2 Click [yes] on the dialog box shown to the right to run the initialize. Click [No] to abort the initialize Logical

Drive.

98

Step 3 After Initialize is started, the progress of the Initialize appears on the Operation View.

At the completion of the Initialize, [Status] on the

Operation View is changed to [Completed]. raidcmd

Step 1 Execute "init" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Initialize is started

-l : Number of the Logical Drive for which Initialize is started

-op : Specify "start" to start Initialize

Step 2 After the Initialize is started, the raidcmd terminates normally. Check the execution status of the Initialize by using "oplist" command.

> raidcmd init -c=1 -l=2 -op=start

Initialize Logical Drive #2

[Warning]

2

1

The all data will be lost on Logical Drive if the partitions exist on it.

Please make sure there is no important data before initializing Logical Drive.

Do you continue ? [yes(y) or no(n)] :yes

>

> raidcmd oplist

RAID Controller #1

LD #2 : Initialize (Running 50%)

>

Stopping Initialize

You can stop Initialize being executed on the way. The procedure of stopping Initialize is described below.

RAID Viewer

Step 1 Start the RAID Viewer.

Step 2 Start the RAID Viewer. See [Operation View] while Initialize is executed.

Step 3 Click operation [Initialize] which you want to stop. Then click [Stop] on the Operation View. After the Initialize is stopped, [Status] on the Operation

View is changed to [Stopped].

3 raidcmd

Step 1 Execute "init" command with -op option and the following parameters.

-c : Number of the RAID Controller containing the Logical

Drive for which Initialize is stopped

-l : Number of the Logical Drive for which Initialize is stopped

-op : Specify "stop" to stop Initialize

> raidcmd init -c=1 -l=2 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

Step 2 After the Initialize is stopped, the raidcmd terminates normally. The stopped Initialize disappears from the list of "oplist" command.

Checking Result of Executing Initialize

You can find the result of executing Initialize by checking the RAID Log of the Universal RAID Utility.

Detecting a problem, the Initialize records the log in the RAID Log.

99

Setting Initialize Priority

You can set the priority at which Initialize is executed in the server. The procedure of setting the Initialize Priority is described below.

Setting Initialize Priority are available only in the Advanced Mode.

RAID Controllers of some types may not support the setting Initialize Priority. If does not support this function, RAID Viewer and raidcmd do not display this item in the property of

RAID Controller and the execution of "optctrl" command of raidcmd fails.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Initialize Priority] to [High], [Middle], or [Low]. Click

[OK] or [Apply]. raidcmd

Step 1 Execute "optctrl" command with the following parameters.

-c : Number of the RAID Controller for which Initialize

Priority is set

-ip : Select high, middle, or low to change the Initialize

Priority.

Ex. Set the Initialize Priority of the RAID Controller

(RAID Controller number:1) to Low raidcmd optctrl -c=1 -ip=low

Step 2 The property of the RAID Controller changes as follows when the setting has been changed successfully.

[Initialize Priority]: Priority after change

> raidcmd optctrl -c=1 -ip=low

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : PROMISE

Model : ST EX8768

Firmware Version : 5.00.0070.81

Cache Size : 512MB

Battery Status : Normal

Initialize Priority : Low

Rebuild Priority : Middle

Consistency Check Priority : High

Patrol Read : Disable

Patrol Read Priority : High

Buzzer Setting : Disable

>

Step 3 Check the execution result by using "property" command.

2

1

-tg : Specify rc to browse the property of RAID Controller

-c : The number of the RAID Controller

Ex. Browse the property of RAID Controller (RAID Controller Number: 1) raidcmd property -tg=rc -c=1

100

Changing Cache Mode of Logical Drive

You can change the cache mode of Logical Drive.

The range of change differs depending on the type of the RAID Controller.

RAID Controller Changed cache

Hard Disk Drive Onboard RAID Controller (LSI

Embedded MegaRAID)

Option and Internal RAID Controller

(N8103-128/G128/134/135)

Option and Internal RAID Controller

RAID Controller

RAID Controller (You can change each of

Logical Drive.)

Range of change

All the Logical Drives in a single

Disk Array.

All the Logical Drives in a single

RAID Controller.

Only the Logical Drive selected

The setting of the cache mode of Logical Drive influences the performance of server. Please change carefully.

Setting cache mode

The procedure of setting cache mode of Logical Drive is described below.

Changing cache mode is available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the Logical Drive on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [Logical

Drive Properties] dialog box. Change the value of

[Cache Mode (Setting)] to [Auto Switch], [Write Back], or [Write Through]. Click [OK] or [Apply]. raidcmd

Step 1 Execute "optld" command with -cm option and the following parameters.

-c : Number of the RAID Controller for which Cache Mode change

-l : Number of the Logical Drive for which Cache Mode change

-cm :Select auto, writeback, or writethru to change the

Cache Mode.

Ex. Set the Cache Mode of the Logical Drive (RAID

Controller number:1, Logical Drive number: 1) to

Write Back raidcmd optld -c=1 -l=1 -cm=writeback

> raidcmd optld -c=1 -l=1 -cm=writeback

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Sector Format ; 512

Capacity : 20GB

Stripe Size : 64KB

Cache Mode (Setting) : Write Back

Cache Mode (Current) : Write Back

Type : Logical Drive

Status : Online

>

2

1

Step 2 The property of the RAID Controller changes as follows when the setting has been changed successfully.

[Cache Mode (Setting)]: Cache Mode after change

Check the execution result by using "property" command.

-tg : Specify rc to browse the property of Logical Drive

-c : The number of the RAID Controller in which the Logical Drive

-l : The number of the Logical Drive

Ex. Browse the property of Logical Drive (RAID Controller Number: 1, Logical Drive: 1) raidcmd property -tg=ld -c=1 -l=1

101

Rebuilding Physical Device

Rebuild means incorporation of a new Physical Device to a Logical Drive after a Physical Device is replaced with the new one due to occurrence of an event such as a failure. In general, the Rebuild is automatically started by a function of the

RAID Controller called standby rebuild or hot-swap rebuild. Accordingly, manual Rebuild is not required so often. If required, use the Universal RAID Utility.

Rebuild can be executed if [Status] of a Physical Device is set to [Failed] and [Status] of the

Logical Drive using the Physical Device is set to [Degraded].

Executing Rebuild

Rebuild is executed for a Physical Device. The procedure of executing Rebuild is described below.

Manual Rebuild is available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the Physical Device used for the

Rebuild on the Tree View. Then click [Start Rebuild] on the [Control] menu.

Step 2 After the Rebuild is started, the progress of the Rebuild appears on the Operation View.

At the completion of the Rebuild, [Status] on the

Operation View is changed to [Completed].

102

raidcmd

Step 1 Execute "rebuild" command with -op option and the defined parameters.

-c : Number of the RAID Controller containing the

Physical Device for which Rebuild is executed

-p : Number of the Physical Device for which Rebuild is executed

-op : Specify "start" to start Rebuild

> raidcmd rebuild -c=1 -p=e252s4 -op=start

>

> raidcmd oplist

2

RAID Controller #1

PD e252s4 : Rebuild (Running 0%)

>

Ex. Start rebuilding on the Physical Device (RAID Controller Number: 1 and Physical Device Number: e252s4).

1 raidcmd rebuild -c=1 -p=e252s4 -op=start

Step 2 After the Rebuild is started, the raidcmd terminates normally. Check the execution status of the Rebuild by using "oplist" command.

Ex. Check the status raidcmd oplist

Stopping Rebuild

You can stop Rebuild being executed on the way. The procedure of stopping Rebuild is described below.

The function of stopping Rebuild is available only in the Advanced Mode.

Some types of RAID Controller do not support stopping rebuild. If it does not support this function, the stop button of operation view of RAID Viewer does not become enable. When the "-op" option of raidcmd "rebuild" is "stop", the message saying it is not supported is displayed and the command is terminated.

RAID Viewer

Step 1 Start the RAID Viewer. See [Operation View] while Rebuild is executed.

Step 2 Click operation [Rebuild] which you want to stop. Then click [Stop] on the Operation View.

After the Rebuild is stopped, [Status] on the

Operation View is changed to [Stopped].

2 raidcmd

Step 1 Execute "rebuild" command with the following parameters.

-c : Number of the RAID Controller containing the Physical

Device for which Rebuild is stopped

-p : Number of the Physical Device for which Rebuild is stopped

-op : Specify "stop" to stop Rebuild

> raidcmd rebuild -c=1 -p=3 -op=stop

>

> raidcmd oplist

RAID Controller #1

>

2

1

Ex. Stop rebuilding on the Physical Device (RAID Controller Number: 1 and Physical Device Number: e252s4). raidcmd rebuild -c=1 -p=e252s4 -op=stop

Step 2 After the Rebuild is stopped, the raidcmd terminates normally. The stopped Rebuild disappears from the list of "oplist" command.

Ex. Check the status raidcmd oplist

103

Checking Result of Executing Rebuild

You can find the result of executing Rebuild by checking the Tree View, the property of the Physical Device and the RAID Log of the Universal RAID Utility.

If Rebuild succeeds, the icon of the Physical Device subject to the Rebuild changes to [Online] on the Tree View.

In addition, the [Status] in the Property tab of the Physical Device is set to [Online].

When detects something problem, Universal RAID Utility records the log in the RAID Log.

Setting Rebuild Priority

You can set the priority at which Rebuild is executed in the server. The procedure of setting the Rebuild Priority is described below.

Setting Rebuild Priority are available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller Properties] dialog box. Change the value of

[Rebuild Priority] to [High], [Middle], or [Low]. Click

[OK] or [Apply]. raidcmd

Step 1 Execute "optctrl" command with -rp option and the defined parameters.

-c : Number of the RAID Controller for which Rebuild

Priority is set

-rp : Select high, middle, or low to change the Rebuild

Priority.

Ex. Set the Rebuild Priority of the RAID Controller

(RAID Controller number: 1) to Middle. raidcmd optctrl -c=1 -rp=middle

Step 2 The property of the RAID Controller changes to the following value when the setting has been changed successfully.

[Rebuild Priority]: Priority after change

Check the execution result by using "property" command.

> raidcmd optctrl -c=1 -rp=middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

Firmware Version : 1.12.02-0342

Cache Size : 128MB

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Low

Patrol Read : Enable

Patrol Read Priority : Low

Buzzer Setting : Enable

>

2

1

ID : 0

Vendor : LSI Corporation

Model : MegaRAID SAS PCI Express(TM)

ROMB

-tg : Specify rc to browse the property of Logical Drive

-c : The number of the RAID Controller

Ex. Browse the property of the RAID Controller (RAID Controller Number: 1) raidcmd property -tg=rc -c=1

104

Reducing the power consumption of the Physical

Device

The HDD Power Saving is the function to spin down the Physical Device that is not in use. The HDD Power Saving reduces the power consumption of the System by spinning down the Physical Device.

Set the Power Saving in each RAID Controllers.

You can see which type of the Physical Device is available for the HDD Power Saving function in the table below.

Device Type

Ready

Status

Online Hotspare

Hard disk Drive (HDD) N/A N/A

Solid State Drive (HDD(SSD))

Tape device / CD/DVD

N/A

-

N/A

-

N/A

-

The settings for HDD Power Saving are available only in the Advanced Mode.

Setting Power Saving Devices

The procedure of setting the Power Saving Devices for each RAID Controller is described below.

The Physical Device that can see the HDD Power Saving function is the Hard Disk Drive of which the status is

Hot Spare.

Some types of RAID Controller do not support HDD Power Saving. If it does not support this function, the items [HDD Power Saving (Hot Spare)] and [Device Standby Time] on the

[Options] tab do not appear. "optctrl" command of raidcmd is failed.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Options] tab in the [RAID

Controller #X Properties] dialog box. Change the value of [HDD Power Saving (Hot Spare)] to [Enable] or [Disable]. Click [OK] or [Apply].

105

raidcmd

Step 1 Execute "optctrl" command with -psd option and the defined parameters.

-c : Number of RAID Controller for which Power Saving

Device is set.

-psd : Select none or hotspare to change the Power

Saving Device.

Ex) Changes value of HDD Power Saving (Hot Spare) to "enable" (RAID Controller Number is 1) raidcmd optctrl -c=1 -psd=hotspare

> raidcmd optctrl -c=1 -psd=hotspare

> raidcmd property -tg=rc -c=1

RAID Controller #1

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Middle

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Disable

HDD Power Saving(Hot Spare) : Enable

Device Standby Time : 30 minutes

>

2

1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Firmware Version : 3.140.05-1294

Step 2 Checking the execution result by using

"property" command. The following parameter of

RAID Controller is changed.

[Power Saving (Hot Spare)] : "Enable" to selected "hotspare". "Disable" to selected "none".

Ex) Referring to property of the RAID Controller (RAID Controller number is 1) raidcmd property -tg=rc -c=1

Only a single parameter can be set at a time. If execute "optctrl" command with -psd option and -dst option at the same time, command is failed.

Setting Device Standby Time

Set the time of transitioning to Power Saving the Physical Device which is not in use.

You can select the time of transitioning from 30 minutes, 1 hour, 2 hours, 4 hours, and 8 hours.

 Some types of RAID Controller do not support this function. If it does not support this function, the items do not appear. "optctrl" command of raidcmd is failed.

 If HDD Power Saving is "disable", items [Device Standby Time] on the [Options] tab do not appear. "optctrl" command of raidcmd is failed.

 If you set any value (other than 30 minutes, 1 hour, 2 hours, 4 hours, or 8 hours that can be selected on Universal RAID Utility) by the offline utility, the value appears in a selectable list on Universal RAID Utility as a current value.

RAID Viewer

Step 1 Start the RAID Viewer. Click the RAID Controller on the Tree View. Then click [Properties] on the [File] menu.

Step 2 Click the [Option] tab in the [RAID

Controller #X Properties] dialog box. Change the value of [Device Standby Time]. Click [OK] or [Apply].

106

raidcmd

Step 1

Step 2

Execute the "optctrl" command with -dst option and the defined parameters.

-c : Number of RAID Controller for which Device Standby

Time is set.

-dst : Select 0.5, 1, 2, 4, or 8 hours to change the Device

Standby Time.

Ex. Changes the value of Device Standby Time to

"2hours" (RAID Controller Number is 1). raidcmd optctrl -c=1 -dst=2

The property of the RAID Controller changes after the setting has been changed successfully.

[Device Standby Time]: Value after change

> raidcmd optctrl -c=1 -dst=2

>

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS 9267-8i

Use the “property” command to see the property of the RAID Controller.

1

2

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Middle

Patrol Read : Enable

Patrol Read Priority : High

Buzzer Setting : Disable

Power Saving(Hot Spare) : Enable

Device Standby Time : 2 hours

>

-tq: Specify rc to see the property of the RAID Controller.

-c: The Number of the RAID Controller of which you are going to check the property.

Ex. Referring to property of the RAID Controller (RAID Controller Number 1) raidcmd property -tg=rc -c=1

Only a single parameter can be set at a time. If execute "optctrl" command with -psd option and -dst option at the same time, command is failed.

107

Checking Location of Physical Device

The locate function can be used when you want to know the slot to which a specific Physical Device appearing in the RAID Viewer is inserted in the server or enclosure. In actual, locate turns on the DISK lamp on the server or enclosure in which the specified Physical Device is installed. (The DISK lamp blinks depending on the types of the server or enclosures.) Searching for the Physical Device with the DISK lamp being ON allows the Physical

Device for which "check location" is executed on the RAID Viewer and raidcmd to be identified.

The DISK lamp automatically is turned off in 3 minutes. Also, the RAID Controller may have the Turn off function according to the kind of RAID Controller.

RAID Viewer and raidcmd do not support the indication of the status (ON or OFF) of DISK lamp. Therefore, you can't recognize the location of the Physical Device when you turn ON the lamp of two or more Physical Devices at same time. You should turn ON the lamp of Physical

Device one by one. It is convenient when you put down the number of the Physical Device which turned on a DISK lamp because you can confirm the number of the Physical Device when turn off the DISK lamp.

Procedure of Checking Location of Physical Device

Locate is executed for a Physical Device. The locate procedure is described below.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical

Device to be located on the tree view, select [Locate] on the [Control] menu, and click [ON]. Then the DISK lamp on the Physical Device goes on (or blinks depending on the type of the server). The DISK lamp automatically is turned off in 3 minutes.

Step 2 In case of the RAID Controller with Turn off function, [OFF] of [Locate] in the [Control] menu becomes enable.

To turn off the DISK lamp, click a Physical Device to be located on the Tree View, select [Locate]] on the [Control] menu and click [OFF]. raidcmd

Step 1 To turn on the DISK lamp for locate, execute "slotlamp" command with the -sw option set to "on" using the following parameters.

> raidcmd slotlamp -c=1 -p=e252s4 -sw=on

>

> raidcmd slotlamp -c=1 -p=e252s4 -sw=off

> -c : Number of the RAID Controller containing the Physical

Device for which its location is checked

-p : Number of the Physical Device for which its location is checked

-sw : Specify "on" to turn on the DISK lamp

1

2

Ex. Turn on the DISK lamp of the Physical Device (RAID Controller Number: 1 and Physical Device Number: e252s4). raidcmd slotlamp -c=1 -p=e252s4 -sw=on

Step 2 To turn off the lighting DISK lamp, execute "slotlamp" command with the -sw option set to "off".

If the RAID Controller does not support the "turning off the Disk lamp" function, the message indicating that it does not support the function is displayed and raidcmd is finished.

-c : Number of the RAID Controller containing the Physical Device for which its location is checked

-p : Number of the Physical Device for which its location is checked

-sw : Specify "off" to turn off the DISK lamp

Ex. Turn off the DISK lamp of the Physical Device (RAID Controller Number: 1 and Physical Device Number: e252s4). raidcmd slotlamp -c=1 -p=e252s4 -sw=off

108

Changing Status of Physical Device Forcibly

The function of changing status of a Physical Device forcibly can be used when you want to change the Status of a

Physical Device to Online or Failed forcibly for a maintenance job or another. The function may not be used in normal operation.

 The function of changing the status of a Physical Device forcibly is available only in the

Advanced Mode.

 The system may not start if you forcibly change the status of the Physical Device used for the system drive. Do not change the status of the Physical Device used for the system drive forcibly.

The function of changing the status of a Physical Device forcibly may not be able to change the status to the desired one depending on the status of the Physical Device (such as a severe failure).

To Online Forcibly

To set the Status of a Physical Device to Online forcibly, use Make Online. The procedure of executing Make

Online is described below.

The consistency of Logical Drive will be lost if you forcibly change the status of the Physical

Device used for the Logical Drive.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical Device with Status being

Failed on the Tree View. Then click [Make Online] on the [Control] menu.

Step 2 Displays the Warning message and the confirmation message. Click [Yes], then Status of the Physical Device is changed to Online.

Then click [No], without changing the status of the Physical

Device.

Step 3 After the Make Online succeeds, Status of the Physical Device is changed to Online.

109

raidcmd

Step 1 and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with its status set to Online forcibly

-p : Number of the Physical Device with its status set to

Online forcibly

-st : Specify "online"

Ex. Make the Physical Device (RAID Controller

Number: 1 and Physical Device Number: e252s4)

Online forcibly. raidcmd stspd -c=1 -p=e252s4 -st=online

Step 2

Execute "stspd" command with -st option

Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then Status of the Physical

Device is changed to Online. Type "No" to abort the change status of the Physical Device.

> raidcmd stspd -c=1 -p=e252s4 -st=online

Make the Physical Device e252s4 online.

[Warning]

The consistency of Logical Drive will be lost.

Do you continue ? [yes(y) or no(n)] : yes

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC05ZZG

Sector Format : 512

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

Step 3 If "stspd" command succeeds, the Status of the Physical Device is set to Online.

Use the “property” command to see the property of the Physical Device.

-tg: Specify pd to see the property of the Physical Device.

-c: The number of the RAID Controller in which the Physical Device exists.

-p: The number of the Physical Device.

Ex. Check the property of the Physical Device (RAID Controller number: 1 and Physical Device number: e252s4). raidcmd property -tg=pd -c=1 -p=e252s4

1

2

3

To Failed Forcibly

To set the Status of a Physical Device to Failed forcibly, use Make Offline. The procedure of executing Make

Offline is described below.

The redundancy of Logical Drive will be degraded or lost if you forcibly change the status of the Physical Device used for the Logical Drive.

RAID Viewer

Step 1 Start the RAID Viewer. Click a Physical Device with Status being

Online on the Tree View. Then click [Make Offline] on the [Control] menu.

Step 2 Displays the Warning message and the confirmation message. Click [Yes], then Status of the Physical Device is changed to Failed.

Then click [No], without changing the status of the Physical

Device.

Step 3 After the Make Offline succeeds, Status of the Physical Device is changed to Failed.

110

raidcmd

Step 1 Execute "stspd" command with -st option and the following parameters.

-c : Number of the RAID Controller containing the Physical

Device with its status set to Failed forcibly

-p : Number of the Physical Device with its status set to

Failed forcibly

-st : Specify "offline"

Ex. Set the Physical Device (RAID Controller number:

1 and Physical Device number: e252s4) to Failed. raidcmd stspd -c=1 -p=e252s4 -st=offline

Step 2 Displays the Warning message and the confirmation message. Type "yes" to reply to the confirmation message. Then Status of the Physical

Device is changed to Failed. Type "No" to abort the change status of the Physical Device.

> raidcmd stspd -c=1 -p=e252s4 -st=offline

Make the Physical Device e252s4 offline.

[Warning]

The redundancy of Logical Drive will be lost.

Do you continue ? [yes(y) or no(n)] : yes

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC05ZZG

Sector Format 512

Capacity : 33GB

Status : Failed

S.M.A.R.T. : Normal

Step 3 If "stspd" command succeeds, the Status of the Physical Device is set to Failed.

Power Status : On

>

Use the “property” command to see the property of the Physical Device.

-tg: Specify pd to see the property of the Physical Device.

-c: The number of the RAID Controller in which the Physical Device exists.

-p: The number of the Physical Device.

Ex. Check the property of the Physical Device (RAID Controller number: 1 and Physical Device number: e252s4). raidcmd property -tg=pd -c=1 -p=e252s4

1

2

3

111

Refreshing the battery of the RAID Controller

The Refresh Battery is a function to refresh the battery connected to the RAID Controller. The function restores the battery degraded due to charge and discharge.

Universal RAID Utility provides the function to manually execute the battery refreshing. The function can be done for each RAID Controller.

You can use a Windows task scheduler to do a regular battery refreshing.

The Refresh Battery is not supported for some RAID Controllers. The menu of the Refresh

Battery does not appear if it is not supported. Also the "refresh" command of raidcmd is failed.

Executing Refresh Battery Manually

The procedure of executing Refresh Battery is described below.

The manual Refresh Battery is available only in the Advanced Mode.

RAID Viewer

Step 1 Start the RAID Viewer. Click the battery on the Tree View. Then click [Refresh Battery] on the [File] menu.

Step 2 The confirmation windows will open. Click [Yes] to execute the battery refreshing. Click [No] to cancel the battery refreshing.

112

raidcmd

Step 1 Execute "refresh" command using the following parameter.

-c : Number of RAID Controller for which Refresh Battery is set.

Ex) Refresh the battery (RAID Controller number: 2). raidcmd refresh –c=2

> raidcmd refresh -c=2

Refresh the battery.

1

Do you continue ? [yes(y) or no(n)] :yes

>

Step 2 Execute the "refresh" command to display the confirmation message. Enter [Yes] to execute battery refreshing. Enter [No] to cancel battery refreshing.

2

Scheduling Refresh Battery

You can register the task to schedule Refresh Battery using the Task Scheduler on Windows or cron on Linux or

VMware ESX.

If you are using the RAID Controller which supports the Refresh Battery function, Universal

RAID Utility executes Refresh Battery in a regular manner according to the task registered.

(Example 1) Register the task to execute the batter refresh at AM 0:00 on April 1st in the Windows environment.

Item Description

Task name

Execution day

Starting time

Execution command

Execution account

Refresh Battery

April 1st

AM 0:00

(Universal RAID Utility installation folder)\cli\raidcmd.exe refreshs

NT AUTHORITY\SYSTEM

The Windows task can be used to change the schedule of executing Refresh Battery or delete tasks. For how to use tasks, see the Windows help.

(Example 2) Register the task to execute the batter refresh at AM 0:00 on April 1st in the Linux or VMware

ESX environment.

Item Description

Execution day

Starting time

Execution command

Execution account

April 1st

AM 0:00

/opt/nec/raidcmd/raidcmd refreshs root

The functions of cron can be used to change the schedule of executing Refresh Battery or delete tasks. For how to use cron, see the manual of cron(8),crontab(1),crontab(5) by "man" command.

113

Updating firmware of the RAID Controller

The Update firmware of the RAID Controller is a function to update the firmware of the RAID Controller.

 The function of update firmware of the RAID Controller are available with

N8103-176/177/178/179 RAID Controller.

 Do not stop raidsrv service (including restart), abort raidcmd and stop system (including restart) when updating the firmware of the RAID Controller.

Executing Update Firmware Of The RAID Controller

The procedure of executing update firmware of the RAID Controller is described below.

The update firmware of the RAID Controller is available only in the Advanced Mode.

RAID Viewer

The update firmware of the RAID Controller can use only raidcmd. raidcmd

Step 1 After downloading firmware of the RAID controller you use, extract to the arbitrary place.

The firmware of the RAID Controller is released on the “NEC Global Site”

( http://www.nec.com/ ).

However, the firmware of the RAID Controller you use is not released on "NEC Global Site" if it is not updating.

Step 2 Execute "fwup" command using the following parameter.

-c : Number of RAID Controller for which update firmware.

-f : Absolute path of stored area of the firmware file of the

> raidcmd fwup -c=2 –f=C:\XXX.rom –ocr=yes

Updating firmware...

Updating firmware and OCR(online controller reset) completed.

>

2

3

RAID Controller.

-ocr : Specify whether the RAID Controller is reset on-line after updating firmware of the RAID Controller or not. Specify "yes" if resetting the RAID Controller. Specify "no" if not resetting the RAID Controller. If not resetting RAID Controller, [-ocr] may not be specified.

Ex) Updating firmware of the RAID Controller with resetting RAID Controller (RAID Controller number: 2). raidcmd fwup –c=2 –f=C:\XXX.rom –ocr=yes

 If blanks and parentheses are included in a absolute path, the path cannot sometimes be recognized by the OS you use. Please confirm the specification of the specifying absolute path of OS you use.

 The value of “yes” in [-ocr] parameter are available with N8103-176/177/178/179 RAID

Controllers. If you specified "yes", firmware of RAID Controller is updated without restarting the system.

 If a RAID Controller which is not supporting [-ocr] parameter is used, raidcmd fails when specified "yes" in [-ocr] parameter.

 If specifying "no" in [ocr] parameter, firmware of RAID Controller is updated after restarting the system.

Step 3 If "fwup" command was executed, you cannot execute other function of Universal RAID Utility until update firmware of RAID Controller is completed. If a message as "Please reboot the computer." was appeared after execution the "fwup" command, please restarting the system to update firmware of RAID Controller.

114

Troubleshooting RAID System

This chapter describes the troubleshooting of a RAID System done by using the Universal RAID Utility.

The Universal RAID Utility provides various measures to monitor occurrences of failures in the RAID System. The figure below shows the image of the troubleshooting function provided by the Universal RAID Utility.

Universal RAID Utility

RAID Viewer

NEC ESMPRO Manager raidcmd

Measure 1

Failures in RAID

System detected by RAID controllers appear on RAID Viewer and raidcmd, NEC

ESMPRO Manager. raidsrv service detecting

RAID Problem

Log Viewer

RAID Log

Measure 2

All events occurred in RAID

Systems are recorded to RAID

Log. In case of Windows, Log

Viewer allows referring RAID

Log. In case of Linux, text editor or otherwise allow referring RAID Log.

RAID System

Measure 4

Among events recorded in

RAID Log, important events are also recorded to OS

Log.

Measure 5

For events logged in

OS Log, alerts are sent to NEC ESMPRO

Manager.

Measure 3

Buzzer sounds at occurrence of failure if installed in RAID

Controller.

Buzzer

Figure 23 Troubleshooting image of RAID System

OS Log

115

Failure Detection Measures

The Universal RAID Utility provides several fault detection measures as shown in Figure 23 Troubleshooting image of

RAID System. The measures are described below.

Status Display by RAID Viewer

The RAID Viewer indicates the status of the RAID System with the icons of components on the Tree View and the

[Status] in the Property tab of each component.

For details of the icons of components on the Tree View, see "Tree View".

See "Referring to Information on RAID System" about details of [Status] in the Property tab.

Status Display by raidcmd

The structure of the RAID Controller will be displayed in a hierarchical structure by using the raidcmd without command. You can see the status of each component in a RAID System by using "property" command. For the

information in the property, see "Referring to Information on RAID System

Logging Events to RAID Log

The Universal RAID Utility logs all events occurred in the RAID System to the RAID Log in the Universal RAID

Utility.

The data in the RAID Log can be seen by using a text editor or Log Viewer (when the operating system is

Windows). For details of the Log Viewer, see "Functions of Log Viewer".

Note the character code when you see the RAID Log.

Operating System Path and File Name Character Code

Windows

Linux

(installed folder)/server/raid.log

/var/log/raidsrv/raid.log

UTF-8

When the character code of the operating system is

EUC : EUC

When the character code of the operating system is not

EUC : UTF-8

VMware ESX /var/log/raidsrv/raid.log UTF-8

For details of events to be registered to the RAID Log, see " Appendix C : Logs/Events ".

The registration of the event to RAID Log starts when raidsrv service is begun, and stops when raidsrv service is stopped. The event happened when raidsrv service has stopped is not registered to RAID Log.

For log rotation, see “Logs output from Universal RAID Utility”.

Logging Events to OS Log

Among RAID System events logged in the RAID Log, the Universal RAID Utility also logs important events to the

OS Log. OS Log is the event log(system) in Windows or the syslog in Linux.

For events to be logged in the OS log, see " Appendix C : Logs/Events ".

116

Windows

[Example 1] When Logical Drive 2 on RAID Controller 1 is degraded.

Item Description

<RU0402>

CTRL:1(ID=0)

Indicates event ID. The four numeric characters after “RU” is an event ID.

Indicates RAID Controller number. The example “CTRL:1(ID=0)” indicates the RAID

Controller of which the RAID Controller number is 1 and ID is 0.

LD:2(ID=1) Indicates Logical Drive number. The example “LD:2(ID=1)” indicates Logical Drive number 2 and ID 1.

[Example 2] When the status of the Physical Device e252s3 connected to the RAID Controller 1 changes to

Ready.

<RU0302>

Item

CTRL:1(ID=0)

PD:e252s3(ID=19)

SEAGATE ST936701SS

0003

Description

Indicates event ID. The four numeric characters after “RU” is event ID.

Indicates RAID Controller number. The example “CTRL:1(ID=0)” indicates the RAID

Controller of which the RAID Controller number is 1 and ID is 0.

Indicates the Physical Device number. The example “PD:e252s3(ID=19)” indicates the

Physical Device of which the Physical Device number is e252s3 and ID is 19.

Indicates the product name of the Physical Device.

117

Linux and VMware ESX

[Example 1] When Logical Drive 1 on RAID Controller 2 is degraded.

- Jun 27 18:49:04 localhost raidsrv[27370]: <RU0402> [CTRL:2(ID=1) LD:1(ID=0)] Logical Drive is

Degraded.

Item Description raidsrv

<RU0402>

CTRL:2(ID=1)

LD:1(ID=0)

Indicates the process name of Universal RAID Utility

Indicates event ID. The four numeric characters after “RU” is event ID.

Indicates the RAID Controller number. The example “CTRL:2(ID=1)” indicates the RAID

Controller of which the RAID Controller number is 2 and ID is 1.

Indicates the Logical Drive number. The example “LD:1(ID=0)” indicates the Logical

Drive of which the Logical Drive number is 1 and ID is 0.

[Example 2] When the status of the Physical Device e49s1 connected to the RAID Controller 2 changes to

Ready.

- Jun 27 18:49:04 localhost raidsrv[27370]: <RU0302> [CTRL:2(ID=1) PD:e49s1(ID=72) ATA

ST380815AS A ] Physical Device is Ready. item

説明 raidsrv

<RU0302>

CTRL:2(ID=1)

PD:e49s1(ID=72)

ATA ST380815AS

A

Indicates the process name of Universal RAID Utility

Indicates event ID. The four numeric characters after “RU” is event ID.

Indicates the RAID Controller number. The example “CTRL:2(ID=1)” indicates the RAID

Controller of which the RAID Controller number is 2 and ID is 1.

Indicates the Physical Device number. The example “PD: e49s1 (ID=72)” indicates the

Physical Device of which the Physical Device number is e49s1 and ID is 72.

Indicates the product name of the Physical Device.

Buzzer in RAID Controller

If a RAID Controller is equipped with a Buzzer, the RAID Controller sounds the Buzzer for some types of failures occurred.

The Buzzer sounds until the stopping it by RAID Viewer or raidcmd. This section describes how to stop the

Buzzer.

RAID Viewer

Step 1 Start the RAID Viewer. Check the component in which a failure occurs on the Tree View.

Step 2 Click the RAID Controller containing the component in which the failure occurs. The click [Silence Buzzer] on the [Control] menu.

You can click menu item [Silence Buzzer] whether a Buzzer sounds or not. Nothing is done if no Buzzer sounds.

118

raidcmd

Step 1 Execute raidcmd without command to check the component where a failure occurs.

Step 2 Execute "sbuzzer" command with the following parameter. > raidcmd sbuzzer -c=1

>

-c : Number of the RAID Controller for which Buzzer is stopped

Ex. Stop the Buzzer of the RAID Controller (RAID Controller number:1)

2 raidcmd sbuzzer -c=1

Sending Alert to ESMPRO Manager

Among RAID System events logged in the OS Log, the Universal RAID Utility sends important events which may affect the operations and managements of the server to the NEC ESMPRO Manager as alerts. To send alerts, the event monitoring function provided by the NEC ESMPRO Agent or the NEC ESMPRO ServerAgentService can be used. If the NEC ESMPRO Agent or the NEC ESMPRO ServerAgentService is installed in the server in which the Universal RAID Utility is installed and alert transmission is set, RAID System events detected by the

Universal RAID Utility will be automatically subject to alert transmission to the NEC ESMPRO Manager.

For alerts sent to the NEC ESMPRO Manager, see " Appendix C : Logs/Events ".

For alert transmission provided by the NEC ESMPRO Agent or the NEC ESMPRO

ServerAgentService, see the relevant documentation of these software.

If using the NEC ESMPRO Manager earlier than Ver6.0, you should use NEC ESMPRO Agent.

If using the NEC ESMPRO Manager Ver6.0 or later, you should use NEC ESMPRO

SeverAgentSetvice.

If OS of the server in which Universal RAID Utility is being installed is Linux or VMware ESX, please use NEC ESMPRO Agent in spite of the version of NEC ESMPRO Manager.

Using report coordination of NEC ESMPRO/AlertManager

To use alerts on report coordination of the NEC ESMPRO/AlertManager, add the following registry to the computer in which the NEC ESMPRO Manager is installed.

If the registry has existed already, you do not need to correct the registry additionally.

Registry key

CPU architecture (x86) :

HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE\AlertViewer\AlertType\URAIDUTL

CPU architecture (x64) :

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NEC\NVBASE\AlertViewer\AlertType\URAIDUTL

Values

Name

WavDefault

AniDefault

Image

SmallImage

REG_SZ

REG_SZ

REG_SZ

REG_SZ

Type

Default.wav

Default.bmp

Default.bmp

Default.bmp

Data

Permission

In case of the operation system where ESMPRO Manager is installed is Windows XP (exclude Home Edition), add the following permissions.

Name Type

Administrators Full Control

119

Everyone

SYSTEM

ESMPRO User Group

Read

Full Control

Full Control

ESMPRO User Group is the name group for the management of NEC ESMPRO Manager

(specified it when installed NEC ESMPRO Manager). If you forget the name of group, see the following registry key.

CPU architecture (x86) : HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE

CPU architecture (x64) : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node \NEC\NVBASE

Value : LocalGroup

120

Monitoring Faults of Physical Devices

The Universal RAID Utility can take the following measures to monitor failures of Physical Devices detected by RAID

Controllers.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

If a Physical Device used for a Logical Drive is failed, the status of the Physical Device changes to [Failed].

In addition, the status of the Logical Drive using the Physical Device changes to [Degraded] or [Offline] depending on the redundancy. The status of the Physical Device and Logical Drive remains unchanged until the problem is solved.

If the Physical Device (SSD) used as CacheCade fails, the status of the Physical Device (SSD) changes to Fail and the capacity of the SSD Cache Drive that includes the Physical Device

(SSD) decreases.

SSD Cache Drive operates as Read Cache of HDD. Therefore, if the status of any one of the

Physical Devices (SSD) is “Online”, the status of the SSD Cache Drive is “Online”.

The RAID Viewer indicates the status of Physical Devices and Logical Drives with their icons on the Tree View and their properties. In addition, the RAID Viewer shows the status from the viewpoint of the RAID System and from the viewpoint of the server on the Tree View.

The raidcmd indicates the status of Physical Devices and Logical Drives on their properties.

The display of the RAID Viewer depending on the change of Physical

Device status is described below.

[Symbols]

Logical drive

Physical device

Physical device (Hot Spare)

121

Operation in no failures of Physical Devices

If all Physical Devices used by a Logical Drive operates normally (with their [Status] being [Online]), the Logical Drive is in the online status (with its [Status] being [Online]).

Structure and Status of RAID System Property of RAID Viewer Property of raidcmd

#1 [Online]

RAIDLevel: 5 e252s2

[Online] e252s3

[Online] e252s4

[Online] e252s5

[Hot Spare]

Tree View of RAID Viewer

Logical Drive

[ Online ]

Physical Device

[ Online ]

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Sector Format : 512

Capacity : 20GB

Stripe Size : 256KB

Cache Mode (Setting) : Write Through

Cache Mode (Current) : Write Through

Type : Logical Drive

Status : Online

>

> raidcmd property -tg=pd -c=1 -p=e252s2

RAID Controller #1 Physical Device e252s2

Enclosure : 252

Enclosure Position : Internal

Slot : 2

ID : 41

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST3300656SS

Firmware Version : N00A

Serial Number : 3QP02XY2

Sector Format : 512

Capacity : 278GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

> raidcmd property -tg=pd -c=1 -p=e252s3

RAID Controller #1 Physical Device e252s3

Enclosure : 252

Enclosure Position : Internal

Slot : 3

ID : 20

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC05RDP

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC05ZZG

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

Figure 24 Display of RAID Viewer / raidcmd (No failures of Physical Devices)

122

Operation when redundancy of Logical Drive degraded or lost due to failure of Physical Device

If one or more Physical Devices used by a Logical Drive are failed (with their [Status] being [Failed]) to degraded (one Physical Device of RAID Level 6 is failed) or lost (one

Physical Device of RAID Level 1 or 5 is failed, two Physical Devices of RAID Level 6 is failed) the redundancy of the Logical Drive, the Logical Drive is degraded (with its [Status] being [Degraded]).

Property of RAID Viewer Structure and Status of RAID System

#1 [ Degraded ]

RAID Level: 5 e252s2

[Online] e252s3

[Online] e252s4

[ Failed ] e252s5

[Hot Spare]

Logical Drive

[ Degraded ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Sector Format : 512

Capacity : 135GB

Stripe Size : 256KB

Cache Mode (Setting) : Write Through

Cache Mode (Current) : Write Through

Type : Logical Drive

Status : Degraded

>

Tree View of RAID Viewer

Become [ Fatal ] by existence of

[ Failed ] node.

Failed Physical

Device

[ Failed ]

> raidcmd property -tg=pd -c=1 -p= e252s2

RAID Controller #1 Physical Device e252s2

Enclosure : 252

Enclosure Position : Internal

> raidcmd property -tg=pd -c=1 -p= e252s3

RAID Controller #1 Physical Device e252s3

Enclosure : 252

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC047LG

Sector Format : 512

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

Status : Online

S.M.A.R.T. : Normal

Power Status : On

>

> raidcmd property -tg=pd -c=1 -p= e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 38

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST3300657SS

Firmware Version : N007

Serial Number : 3SJ043P5

Sector Format : 512

Capacity : 33GB

Status : Failed

S.M.A.R.T. : Normal

Power Status : On

>

Figure 25 Display of RAID Viewer / raidcmd (Lost the redundancy of Logical Drive)

123

Operation when failed Physical Device is replaced to recover RAID System

Using the RAID System continuously with the redundancy of a Logical Drive remaining degraded may cause the data in the Logical Drive to be lost when another Physical Device is failed further. Recover a Logical Drive of degraded redundancy by Hot Spare or replacement of the failed Physical Device.

If Hot Spare or replacement of a failed Physical Device operates Rebuild, the status of the Physical Device changes during the rebuilding (with its [Status] changed to

[Rebuilding]).

Structure and Status of RAID System

#1 [ Degraded ]

RAID Level: 5 e252s2

[Online] e252s3

[Online] e252s4

[ Ready ]

(Failed) e252s4

[ Rebuilding ]

Property of RAID Viewer

Logical Drive

[ Degraded ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Sector Format : 512

Capacity : 135GB

Stripe Size : 256KB

Cache Mode (Setting) : Write Through

Cache Mode (Current) : Write Through

Type : Logical Drive

Status : Degraded

>

Tree View of RAID Viewer

Become [ Warning ] by existence of

[ Degraded ] node.

Dedicated Hot Spare

[ Rebuilding ]

Failed Physical

Device

[ Ready ]

> raidcmd property -tg=pd -c=1 -p=e252s5

RAID Controller #1 Physical Device e252s5

Enclosure : 252

Enclosure Position : Internal

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Device Type : HDD

Enclosure : 252

Enclosure Position : Internal

Firmware Version : N007

ID : 21

Device Type : HDD

Capacity : 67GB

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Power Status : On

>

Status : Ready

S.M.A.R.T. : Normal

After Rebuild starts, various results such as [Status] changes [Ready] cannot recognize existence, and

[Status] keep [Failed] are thought by RAID Controller's kind and the kind of the occurring issue as for a Physical

Device that failed.

Figure 26 Display of RAID Viewer /raidcmd (Rebuilding of Physical Device)

124

Operation when the Logical Drive is offline due to failure of Physical Device

If you continue to use the RAID System with lost redundancy of a Logical Drive and another Physical Device is failed further, the redundancy of the Logical Drive is lost completely

(two or more Physical Devices of RAID Level 1 or 5 is failed, three or more Physical Devices of RAID Level 6 is failed). The status of a Logical Drive without redundancy is offline

(with its [Status] being [Offline]). The data in a Logical Drive in the offline status is lost. Replace all failed Physical Devices and Rebuild the RAID System.

Property of RAID Viewer Structure and Status of RAID System

#1 [ Offline ]

RAID Level: 5 e252s2

[Online] e252s3

[ Failed ] e252s4

[ Failed ]

Logical Drive

[ Offline ]

Property of raidcmd

> raidcmd property -tg=ld -c=1 -l=1

RAID Controller #1 Logical Drive #1

ID : 0

Disk Array Information : 1 (order 1/1)

RAID Level : RAID 5

Capacity : 270GB

Sector Format : 512

Stripe Size : 256KB

Cache Mode (Setting) : Write Through

Cache Mode (Current) : Write Through

Type : Logical Drive

Status : Offline

>

Tree View of RAID Viewer

Become [ Fatal ] by existence of

[ Offline ] node.

Two failed Physical

Devices

[ Failed ]

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Device Type : HDD

Interface : SAS

Enclosure : 252 Vendor/Model : SEAGATE ST3300657SS

Enclosure Position : Internal

Serial Number : 3SJ043P5

ID : 20 Sector Format : 512

Device Type : HDD

Status : Failed

Vendor/Model : SEAGATE ST936701SS S.M.A.R.T. : Normal

Firmware Version : 0003

Serial Number : 3LC05RDP

Sector Format : 512

Capacity : 67GB

Status : Failed

S.M.A.R.T. : Normal

Power Status : On

Figure 27 Display of RAID Viewer / raidcmd (Under lost redundancy of Logical Drive)

125

Monitoring Battery Status

The Universal RAID Utility can monitor Battery status which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors events of the Battery installed in the RAID Controller. The Universal RAID Utility logs detected Battery events in the RAID Log. Any event indicating occurrence of a problem in the Battery reflects to the

[Status] of Battery on RAID Viewer and the [Battery Status] of RAID Controller on raidcmd (changes the status to

[Warning]). The Battery status is retailed until the problem is solved.

Tree View of RAID Viewer

The status of the node of Battery becomes [Warning] when there are problem in Battery.

Become [ Warning ] by existence of [ Warning ] node.

Abnormal Battery

[ Warning ]

Property of RAID Viewer

The [Status] of Battery Properties becomes [Warning] when there are problem in Battery.

Abnormal Battery

[ Warning ]

Property of raidcmd

The [Battery Status] of RAID Controller Properties becomes [Warning] when there are problem in Battery.

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS

9267-8i

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Premium Feature : CacheCade

Battery Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS

9267-8i

Firmware Version : 3.140.05-1294

Cache Size : 1,024MB

Abnormal Battery

[ Warning

Premium Feature : CacheCade

Battery Status : Warning

Rebuild Priority : Middle

Consistency Check Priority : Middle

]

Figure 28 Display of RAID Viewer / raidcmd (Abnormal Battery operation)

126

Monitoring Flash Backup Unit Status

The Universal RAID Utility can monitor Flash Backup Unit status which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors events of the Flash Backup Unit installed in the RAID Controller. The Universal RAID

Utility logs detected Flash Backup Unit events in the RAID Log. Any event indicating occurrence of a problem in the Flash

Backup Unit reflects to the [Status] of Flash Backup Unit on RAID Viewer and the [Flash Backup Unit Status] of RAID

Controller on raidcmd (changes the status to [Warning]). The Flash Backup Unit status is retailed until the problem is solved.

Tree View of RAID Viewer

The status of the node of Flash Backup Unit becomes [Warning] when there are problem in Flash Backup Unit.

Become [ Warning ] by existence of [ Warning ] node.

Abnormal Flash Backup Unit

[ Warning ]

Property of RAID Viewer

The [Status] of Flash Backup Unit Properties becomes [Warning] when there are problem in Flash Backup Unit.

Abnormal Flash Backup Unit

[ Warning ]

Property of raidcmd

The [Flash Backup Unit Status] of RAID Controller Properties becomes [Warning] when there are problem in Flash Backup

Unit.

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Model : LSI MegaRAID SAS

9270CV-8i

Firmware Version : 3.152.105-1754

Cache Size : 1,024MB

Premium Feature : CacheCade

Flash Backup Unit Status : Normal

Rebuild Priority : Middle

Consistency Check Priority : Middle

> raidcmd property -tg=rc -c=1

RAID Controller #1

ID : 0

Vendor : LSI Corporation

Abnormal Flash Backup Unit

[ Warning

Premium Feature : CacheCade

Flash Backup Unit Status : Warning

Rebuild Priority : Middle

Consistency Check Priority : Middle

]

Model : LSI MegaRAID SAS

9270CV-8i

Firmware Version : 3.152.105-1754

Cache Size : 1,024MB

Figure 29 Display of RAID Viewer / raidcmd (Abnormal Flash Backup Unit operation)

127

Monitoring Enclosure Status

The Universal RAID Utility can monitor enclosure status which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors events of the enclosure detected by the RAID Controller. The Universal RAID Utility logs detected enclosure events to the RAID Log. In addition, the Universal RAID Utility records important event to the OS log and sends alerts to the NEC ESMPRO Manager.

The RAID Viewer and raidcmd do not indicate the severity of events in this category to Tree View and the property of

RAID System.

See " Appendix C : Logs/Events " for detail about the event of enclosure.

Monitoring Various Events of RAID System

The Universal RAID Utility can monitor other events which the RAID Controller detects by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors various events of the RAID System as well as failures of Physical Devices, Battery events and enclosure events described above. The Universal RAID Utility logs events detected in the RAID System to the

RAID Log. In addition, the Universal RAID Utility records important events to the OS log and send alerts to the NEC

ESMPRO Manager.

The RAID Viewer and raidcmd do not indicate the severity of events in this category to Tree View and the property of

RAID System.

See " Appendix C : Logs/Events " for detail about the various event of RAID System.

Replacing Physical Device for Prevention

If Physical Devices support S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) and the RAID Controller can detects S.M.A.R.T. errors, the Universal RAID Utility can monitor the S.M.A.R.T. errors by the following means.

RAID Viewer raidcmd

RAID Log Buzzer OS Log Alert

 

Depending on type of

RAID Controller

 

The Universal RAID Utility monitors S.M.A.R.T. errors occurred in Physical Devices. Detecting a S.M.A.R.T. error, the

Universal RAID Utility logs the event to the RAID Log. In addition, the Universal RAID Utility reflects the status of

S.M.A.R.T. in a Physical Device as the status of the Physical Device (by changing the status of the Physical Device to

[Detected]). The status of the Physical Device is retained as its status until the S.M.A.R.T. error is solved.

128

Tree View of RAID Viewer

The status of the node of Physical Device becomes [Warning] when

S.M.A.R.T. error is detected.

Become [ Warning ] by existence of [ Warning ] node.

Physical Device which detected S.M.A.R.T. error

[ Warning ]

Property of RAID Viewer

The [S.M.A.R.T.] of Physical Device Properties becomes [Detected] when S.M.A.R.T. error is detected.

Physical Device which detected S.M.A.R.T. error

[ Detected ]

Property of raidcmd

The [S.M.A.R.T.] of Physical Device Properties becomes [Detected] when S.M.A.R.T. error is detected.

> raidcmd property -tg=pd -c=1 -p=e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Device Type : HDD

Interface : SAS

Vendor/Model : SEAGATE ST936701SS

Firmware Version : 0003

Serial Number : 3LC05ZZG

Capacity : 33GB

Status : Online

S.M.A.R.T. : Normal

Power Status : On

> raidcmd property -tg=pd -c=1 -p= e252s4

RAID Controller #1 Physical Device e252s4

Enclosure : 252

Enclosure Position : Internal

Slot : 4

ID : 21

Physical Device which detected S.M.A.R.T. error

[ Detected

Serial Number : 3LC05ZZG

Capacity : 33GB

Status : Online

S.M.A.R.T. : Detected

Power Status : On

]

Figure 30 Display of RAID Viewer / raidcmd (Detection of S.M.A.R.T. error)

129

Monitoring a Medium Error to see if they occur frequently

The Universal RAID Utility registers a “Physical Device Medium Error Frequently Detected” event message into RAID log when “Physical Device Medium Error (Correctable)” event occurs 20 or more times within one hour on the same

Physical Device. When this event message is registered, please replace the Physical Device.

If Patrol Read or Consistency Check is executed when “Physical Device Medium Error Frequently Detected” event occurs, the Patrol Read or the Consistency Check is automatically stopped to suppress deterioration of access performance to the Physical Device. If you want to execute Consistency Check through entire Logical Drive even if a Medium Error is detected frequently, use the raidcmd with “Automatic Stop Disabled” option. See the section “Checking Logical Drive

Consistency”.

Monitoring a Medium Error to see if they occur intermittently

The Universal RAID Utility registers a “Physical Device Medium Error Intermittently Detected” event message into RAID log when “Physical Device Medium Error (Correctable)” event occurs 20 or more times within a week on the same

Physical Device. When this event message is registered, please replace the Physical Device.

Behavior of “Physical Device Medium Error Intermittently Detected” event recorded is different from when “Physical

Device Medium Error Frequently Detected” event recorded.

Even if the Patrol Read or the Consistency Check is doing, when the “Physical Device Medium Error Intermittently

Detected” event records, these functions are not suspended automatically.

Monitoring unexpected change of RAID configuration

The Universal RAID Utility registers a “RAID System unstable” event message into RAID log when there is a Physical

Device which is excluded from the RAID configuration even though it is not failure. When this event message is registered, please check to see if there is a Physical Device whose status is Online and which is excluded from the RAID configuration. If you find it, please replace the RAID Controller and the Physical Device. This function is supported when you use the N8103-109/128/G128/134/135 RAID Controllers.

Monitoring the lifetime of SSD

When you use the N8103-176/177/178/179 RAID Controllers and SSD which support “Monitoring the lifetime SSD”,

Universal RAID Utility monitors the lifetime of SSD.

The degree of lifetime progress of SSD can be confirmed by the [Endurance] in the property of a physical device.

[Endurance] is starts from [Safe] as follows, and the status is transition according as SSD is used by user, indicates [End of life] finally.

If detecting an S.M.A.R.T error in the after of the state of SSD transferred to [End of life], an "Lifetime Error" event is recorded. If a [Lifetime Error] event is recorded, please replace SSD concerned. Even if a [Lifetime Error] event is not recorded, if [Endurance] is [End of life] in the property of the SSD, please replace the SSD.

Safe Danger

[Endurance] Safe Progress Warning Need to replace End of life

130

Tree View of RAID Viewer

The status of the node of Physical Device becomes [Warning] when “Lifetime

Error” event is detected.

Become [ Warning ] by existence of [ Warning ] node.

SSD which detected

“Lifetime Error” event.

[ Warning ]

Property of RAID Viewer

The [Endurance] of SSD Properties becomes [End of life] when “Lifetime Error” event is detected.

SSD which detected

“Lifetime Error” event.

[ End of Life ]

Property of raidcmd

The [Endurance] of SSD Properties becomes [End of life] when “Lifetime Error” event is detected.

> raidcmd property -tg=pd -c=2 -p=e13s8

RAID Controller #2 Physical Device e13s8

Enclosure : 13

Enclosure Position : Internal

Slot : 8

ID : 51

Device Type : HDD(SSD)

Interface : SAS

Vendor/Model : TOSHIBA PX02SMF020

Firmware Version : 3501

Serial Number : 93I0A00OT5YA

Sector Format : 512

Capacity : 185GB

Status : Online

S.M.A.R.T. : Normal

Endurance : Safe

Power Status : On

> raidcmd property -tg=pd -c=2 -p=e13s8

RAID Controller #2 Physical Device e13s8

Enclosure : 13

Enclosure Position : Internal

Slot : 8

ID : 51

Device Type : HDD(SSD)

SSD which detected

“Lifetime Error” event.

[ End of Life

Sector Format : 512

Capacity : 185GB

Status : Online

S.M.A.R.T. : Normal

Endurance : End of life

Power Status : On

]

131

Management of RAID System using NEC

ESMPRO Manager

You can browse, monitor, or operate the RAID System that is managed by Universal RAID Utility using NEC ESMPRO

Manager after registering the server as the target server to be monitored by NEC ESMPRO Manager.

See the instruction of NEC ESMPRO Manager about system requirements and how to use.

This chapter describes the point that should be noted when the RAID System is managed by using NEC ESMPRO

Manager.

System Requirement and Installation

Version of NEC ESMPRO Manager

The version of NEC ESMPRO Manager that can manage the system in which Universal RAID Utility Ver4.0 is installed must be Ver. 5.5 or later. But, if you use the function to make/remove Hot Spare by NEC ESMPRO

Manager, you must use NEC ESMPRO Manager Ver. 5.72 or later. You cannot manage the RAID System from

Windows GUI of NEC ESMPRO Manager. Be sure to use Web GUI to manage the RAID Controller.

Sending Alert to NEC ESMPRO Manager

To send alerts, the event monitoring function provided by the NEC ESMPRO Agent or the NEC ESMPRO

ServerAgentService can be used. If the NEC ESMPRO Agent or the NEC ESMPRO ServerAgentService is installed in the server in which the Universal RAID Utility is installed and alert transmission is set, RAID System events detected by the Universal RAID Utility will be automatically subject to alert transmission to the NEC ESMPRO

Manager. See the following table.

Version of NEC ESMPRO Manager Installed software

Earlier than Ver6.0 NEC ESMPRO Agent

Ver6.0 or later NEC ESMPRO ServerAgentService

However, if OS of the server in which Universal RAID Utility is being installed is Linux or VMware ESX, please use

NEC ESMPRO Agent in spite of the version of NEC ESMPRO Manager.

Using RAID System Management Mode

The user account of NEC ESMPRO Manager has the attribute of RAID System Management Mode of Universal RAID Utility.

There is not the function of changing RAID System Management Mode.

Using "Standard Mode"

The user accounts of NEC ESMPRO Manager (not include Administrator) has the authority of "Standard Mode" in default.

If you change the RAID System Management Mode authority of user account, change the setting of [User

Information]. In [User Information] view, change the [RAID System Management Mode] to [Standard Mode].

See the instruction of NEC ESMPRO Manager to change the [User Information].

Using "Advanced Mode"

The Administrator account of NEC ESMPRO Manager has the authority of "Advanced Mode" in default.

132

If you change the RAID System Management Mode authority of user account, change the setting of [User

Information]. In [User Information] view, change the [RAID System Management Mode] to [Advanced Mode].

See the instruction of NEC ESMPRO Manager to change the [User Information].

133

Function that can be used in NEC ESMPRO Manager

You can use the following functions ("Usable" is "") with the RAID System Management function. .

Category Function Standard Advanced Memo

View Information Tree View  

Property  

Rescan   Allow it by [Rescan] in [RAID System

Information] tree

Configuration

Operation

Maintenance

Changing of Settings

Other functions

View RAID Log

Make Logical Drive(Simple)

Make Logical Drive(Custom)

Hot Spare(Make/Remove)

Deleting Logical Drive

Easy Configuration

Create SSD Cache Drive

Delete SSD Cache Drive

Monitoring Operation

(include Stop Running

Operation)

Start Consistency Check

Consistency Check

(Scheduled)

Start Initialize

Start Rebuild

Refresh Battery

Scheduled Refresh Battery

Alert to NEC ESMPRO

Manager

Stop Buzzer

Locate Physical Device

Changing Status of Physical

Device (Online, Failed)

Parameters of RAID

Controller

Parameters of Logical Drive

Change RAID System

Management Mode

CLI(Command Line Interface)

Update firmware of RAID

Controller

-

-

-

-

-

-

Display it [RAID Log] tree

You can use this function only NEC

ESMPRO Manager Ver. 5.72 or later

Display it [Running Operation] in [RAID

System Information] tree

Allow it [Remote Batch] tree

(Only the user with an administrator right is practicable)

Each user account of NEC ESMPRO

Manager has the attribute of RAID

System Management Mode about

Universal RAID Utility

Do not click Back/Forward button on a browser of the Web GUI.

134

Using ExpressUpdate

Universal RAID Utility supports ExpressUpdate.

This feature enables you to install, update, and uninstall Universal RAID Utility. This can enables you the version management of Universal RAID Utility.

For details of the operation environment and procedure of ExpressUpdate, see the manual of ExpressUpdate.

Functions supported by ExpressUpdate

The functions supported in ExpressUpdate for Universal RAID Utility are installation, update, and uninstallation.

These features are dependent on the version of Universal RAID Utility as shown below.

Version of Universal RAID Utility install Update Uninstall

Ver2.33 or older

Ver2.4

Ver2.5 or later 

To update Universal RAID Utility, the existent Universal RAID Utility must support the uninstallation function by ExpressUpdate. .

For example, if you attempt to update Universal RAID Utility from Ver2.33 to Ver4.0, the update will fail.

The update function allows the old version of Universal RAID Utility to take over the following settings and states to the new version.

 The folder to install

 TCP ports Universal RAID Utility uses

(See “TCP ports used by Universal RAID Utility” for the notices regarding taking over TCP port numbers)

 The mode at the start of RAID Viewer and raidcmd

 Scheduled task to do Consistency Check registered on the operating system

 System reboot is required when install, update, or uninstall Universal RAID Utility using

ExpressUpdate. Universal RAID Utility may not operate properly without restarting the system.

 ESMPRO Manager Ver5.5 or later versions are required to use ExpressUpdate.

Version management by ExpressUpdate

The feature enables you to perform version management of Universal RAID Utility.

You can select the version of Universal RAID Utility when you install Universal RAID Utility from ExpressUpdate.

If you would like to install the old version of Universal RAID Utility, first uninstall existing Universal RAID Utility and then install new Universal RAID Utility by selecting the old version of Universal RAID Utility.

135

Changing of Settings of Universal RAID

Utility

This chapter describes how to change the settings of the Universal RAID Utility.

Changing TCP port number

If the TCP port number using Universal RAID Utility is same one of other application, you can change the TCP port number using Universal RAID Utility.

A user having the administrator authority should change the TCP port number. Only users having the administrator authority can change the TCP port number.

Using Windows as Operating System

Step 1 Log on to the server as a user having the administrator authority.

Step 2 Abort the RAID Viewer, Log Viewer, and raidcmd if they are used.

Step 3 Stop raidsrv service. If manages the RAID System by NEC ESMPRO Manager Ver. 5.5 or later, stop raidsrv Agent service and eciService too. Click [Start] - [Control Panel]. Then double click [Management Tool] - [Services]. Click [raidsrv] service and [Stop] of [Control] menu after displays service list. And stop [Universal RAID Utility raidsrv Agent] service and

[eciService] by the same way.

Step 4 There are two of more parts in configuration file of raidsrv service, RAID Viewer, raidcmd and raidsrv Agent service about data port, event port and raidsrv Agent Communication port. Change the two of more parts in each configuration file. module raidsrv service

RAID Viewer raidcmd raidsrv Agent service path and configuration file name

(installed folder)

\server\raidsrv.conf

(installed folder)

\gui\raidview.conf

(installed folder)

\cli\raidcmd.conf

(installed folder)

\server

\raidsrv_agent.conf data port

[socket] section data port

[network] section port

[network] section port

[network] section data_port event port

[socket] section event port

[network] section port_listen none

[network] section event_port raidsrv Agent

Communication port none none none

[network] section agent_port

The default folder after installation is %SystemDrive%\Program Files\Universal RAID Utility when the architecture of CPU is x86. It is % SystemDrive%\Program Files (x86)\Universal

RAID Utility when the architecture of CPU is x64.

Step 5 If complete to modify all of configuration files, start raidsrv service, raidsrv Agent service and eciService. Click

[Start] - [Control Panel]. Then double click [Management Tool] - [Services]. Click [Universal RAID Utility] service and [Start] of [Control] menu after displays service list. And start [Universal RAID Utility raidsrv Agent] service and [eciService] by the same way.

136

Using Linux or VMware ESX as Operating System

Step 1 Log in to the computer as a user having the administrator authority.

Step 2 Abort the raidcmd if it is used.

Step 3 Stop raidsrv service.

If the RAID System is managed by NEC ESMPRO Manager

Ver. 5.5 or later, raidsrv Agent service and eciService will also be stopped.

> /etc/init.d/raidsrv stop

Stopping raidsrv services: [OK]

>

> /etc/init.d/raidsrv_agent stop

Stopping raidsrv_agent services: [OK]

>

> /etc/init.d/eciServiceProgram stop

Stopping eciServiceProgram: [OK]

>

3

Step 4 You must change TCP port number in the configuration file of raidsrv service, RAID Viewer, raidcmd or raidsrv

Agent service for date port, event port, and raidsrv Agent Communication port. module path and configuration file name data port event port raidsrv Agent

Communication port raidsrv service raidcmd

/etc/opt/nec/raidsrv/ raidsrv.conf

[socket] section data port

/etc/opt/nec/raidcmd/ raidcmd.conf

[network] section port

[socket] section event port none none none raidsrv Agent service /etc/opt/nec/raidsrv/ raidsrv_agent.conf

Step 5 After the modification is finished, start the raidsrv service, raidsrv Agent service and eciService.

[network] section data_port

[network] section event_port

[network] section agent_port

> /etc/init.d/raidsrv start

Starting raidsrv services: [OK]

>

> /etc/init.d/raidsrv_agent start

Starting raidsrv_agent services: [OK]

>

> /etc/init.d/eciServiceProgram start

Starting eciServiceProgram: [OK]

>

5

Avoiding TCP port conflict

If the user has customized the TCP ports Universal RAID Utility uses, it may conflict with the TCP port s

(Ephemeral Port) that are automatically assigned for other applications. In Red Hat Enterprise Linux 6.0 or later versions or Red Hat Enterprise Linux 5.6 or later version, you can reserve TCP ports which Universal RAID Utility uses. It prevents you from the conflict between Universal RAID Utility and the application that automatically assigns TCP ports. See the following description in the table.

Note that the TCP ports [5016-5018] that Universal RAID Utility Ver2.61 or later versions use are out of the range of the Ephemeral Ports that an application automatically assigns. Therefore it is not necessary to reserve the ports.

Path and file name Description

/etc/sysctl.conf Add the following line. net.ipv4.ip_local_reserved_ports = XXXXX-ZZZZZ (TCP port numbers)

137

Changing RAID System Management Mode at Start of RAID Viewer

The RAID Viewer is started in the Standard Mode by default. The setting can be changed so that the RAID Viewer is always started in the Advanced Mode as described below.

Step 1 Start the RAID Viewer. Click [Option] on the [Tool] menu.

Step 2 Check the [Always start with an Advanced Mode] check box in the [General] tab of the [Option] dialog box.

The setting of [Always start RAID Viewer in Advanced Mode] is enabled at the next start of the

RAID Viewer.

138

Notes on Use of Universal RAID Utility

This chapter describes the notes on use of the Universal RAID Utility.

Operation Environment

Use of IPv6

The Universal RAID Utility cannot operate in the IPv6 (Internet Protocol version 6) environment. Use the

Universal RAID Utility in the IPv4 environment. To manage a RAID System in the IPv6 environment, use the BIOS utility of the RAID Controller.

Support for Solid State Drive (SSD)

The RAID Viewer and raidcmd of Universal RAID Utility Ver2.31 or later, display the Solid State Drive connected to the onboard RAID Controller (LSI Embedded MegaRAID™) as Hard Disk Drive.

After updating Universal RAID Utility from Ver2.3 or the older versions (where the Solid State Drive is displayed as it is) to Ver2.31 in the onboard RAID Controller (LSI Embedded MegaRAID™) environment, the Solid State

Drive will be displayed as Hard Disk Drive.

To display the Solid State Drive correctly in the environment where the onboard RAID Controllers (LSI Embedded

MegaRAID™) is used, you need the driver (ver14.00.1026 or later) which supports the Solid State Drive. Please check if the version of driver is 14.00.1026 or later.

Please be careful not to configure Logical Drive mixing Solid State Drives and Hard Disk Drives in the onboard

RAID Controller (LSI Embedded MegaRAID™) environment.

The Logical Drive of which Solid State Drives and Hard Disk Drives are the members may be created in the following cases.

The functions of possibility mixing SSD and HDD

 Create Logical Drives (Simple/Custom)

When you select Physical Devices, please be careful not to configure Logical Drive mixing Solid State

Drives and Hard Disk Drives.

 Rebuild

Please check if the device type of the Physical Device is SSD or HDD, then replace the Physical Device with the proper type of device before rebuilding if required.

How to distinguish SSD and HDD

Please see Property of the Physical Device and check "Capacity". The Physical Device is SSD if "Capacity" of property displays 30GB, 50GB or 100GB.

If you want to know how to see Property of Physical Device, see "Referring to Property of Physical Device".

139

OS Fatal Error Event

The event “OS Fatal Error” is registered if the contiguous memory that is required for Universal RAID Utility operation cannot be reserved on the operating system.

It may be caused by the lack of system memory or free space. You must resolve the root cause.

After the problem is resolved, check "Updating Information of RAID System” to update the RAID system configuration. If you cannot update the RAID system information, restart the raidsrv service.

Doubly Registered Event After Restoring Backup Data

The event may be doubly registered (registered again) after restoring backup data when the log file for the events occurred during Universal RAID Utility is not activated are set as the target of the backup.

To avoid it, exclude the following files from the target files for backup.

Operating System Path and File Name

Windows <Universal RAID Utility installation folder>/server/ raidconn-storelib-event.bat

Linux/VMware ESX /var/log/raidsrv/raidconn-storelib-event.bat

Fails to Start Consistency Check

You cannot perform Consistency Check to the Logical Drive on which other operation is being done. Check the status of the operation using Operation View or the “oplist” command of raidcmd.

The start of Consistency Check may fail even if no operation is in progress. This may be caused by the

Background Initialize (BGI) on the Logical Drive.

The status of the Background Initialize is not displayed in Operation View and by the “oplist” command of raidcmd. Perform Consistency Check again after BGI is finished. You can check the completion of BGI in the

RAID log.

Installation / Uninstallation

DistributedCOM event is registered during installing or uninstalling

The following events might be registered in the event log of OS during installation or uninstallation of Universal

RAID Utility under Windows Server 2008 R2 or Windows 7. Even if the following events are registered, there is no problem in the operation of the system and Universal RAID Utility.

Source Event ID Description

DistributedCOM 10001 Unable to start a DCOM Server:

{E9513610-F218-4DDA-B954-2C7E6BA7CABB} as /.

140

RAID Viewer, Log Viewer

Verification of Authenticode signature at the startup of the

RAID Viewer and Log Viewer

RAID Viewer and Log Viewer have an Authenticode signature. When you start the Microsoft .NET Framework

Version 2.0 managed application that has an Authenticode signature, .NET Framework Version 2.0 verify the validation of Authenticode signature. Therefore if you use the server not connected network and the server connected bad quality network, may wait a few minutes until startup the RAID Viewer and Log Viewer.

Information http://support.microsoft.com/kb/936707/en

About the startup without Microsoft .NET Framework Ver2.0 or later

RAID Viewer and Log Viewer will fail to start if you do not install Microsoft .NET Framework Version 2.0 or later in advance.

1.

When the version that is older than Microsoft .NET Framework Version 2.0 exists

The message dialog to show the occurrence of the initialization error of .NET Framework is displayed.

2.

When .NET Framework does not exist

The message dialog to show the occurrence of the application error which generated by the link error of .NET

Framework is displayed.

And, the following events are registered in the event log of OS.

Source

Application Popup

Event ID

26

Description

Application popup: raidview.exe(or rlogview.exe) – Application Error : The application failed to initialize properly (0xc0000135). Click on OK to terminate the application.

You must install Microsoft .NET Framework Version 2.0 or higher to use the RAID Viewer and Log Viewer.

About the startup from command prompt

Move the location to the folder where the Log Viewer and RAID Viewer execution files exists to start the RAID

Viewer and Log Viewer from the command prompt.

Universal RAID Utility stores the execution files of RAID Viewer and Log Viewer in the following folder.

<Universal RAID Utility installed folder>\gui\

141

The different behavior between RAID Viewer and raidcmd for N8103-171(G171)

N8103-171(G171) has differences in the time operated from RAID Viewer and the time operated from raidcmd.

Refer to the following table for details.

Operation RAID Viewer raidcmd

Display the value of "Cache

Mode(Setting)" in Logical Drive

Property.

The items do not appear. One of "Auto Switch","Write

Through","Write Back" are appeared.

Specify "Cache Mode" in "Create

Logical Drive – Custom Mode".

"Cache Mode" cannot be designated.

"Cache Mode" can be designated. But, the

"Cache Mode(Current)" is not changed.

Logs output from Universal RAID Utility

Log Rotation

The maximum capacity of the log output from Universal RAID Utility and the handling when the capacity exceeds the limitation depends on the type of the log described as below.

File name Max capacity Handling when the capacity exceeds the limitation Use raid.log raid_log_bin.dat raidsrv.log raidapi.log raidconn-storelib.log raidconn-i2api.log raidsrv_agent.log raidsrv_agent_dll.log battery.log

4MB

8MB

4MB

4MB

4MB

4MB

4MB

4MB

4MB

Removes approximately 512KB old logs.

Removes approximately 1MB old logs.

Renames the log file by suffixing .bak to the file name.

Overwrites it if the .bak file already exists.

For User

For maintenance use

For maintenance use

For maintenance use

For maintenance use

For maintenance use

For maintenance use

For maintenance use

For maintenance use

( Created only when the battery is attached to the RAID Controller)

 Log for User

The log contains the events of the RAID Controller. The user can confirm the operation history of Universal

RAID Utility with this log.

 Log for maintenance use

The log is for maintenance use. The user is not required to browse it.

The old logs will be eliminated when the capacity of raid.log exceeds 4MB. You can keep it by renaming the log file. When it is renamed, Universal RAID Utility creates a new raid.log.

Location where log files are created

See “Logging Events to RAID Log” for the location where each log file is created.

142

NEC ESMPRO Manager

Simultaneous operation from two or more NEC ESMPRO

Manager

The following error might occur from NEC ESMPRO Manager to RAID System when runs the operation. When the following error occurs, there is a possibility of running the operation at the same time from other NEC ESMPRO

Manager to same RAID System. Please changes timing if whether it operates it like this is confirmed, and it goes and operate it again.

"The system error occurred. Please ask it which component has broken."

Notes on use of Web GUI

Do not click Back/Forward button on a browser of the Web GUI.

Notes on use of function to Make/Remove Hot Spare by NEC

ESMPRO Manager

You can use this function only NEC ESMPRO Manager Ver. 5.72 or later.

NEC ESMPRO ServerAgentService

Notes on use report coordination with Windows Server 2008

R1 ServerCore

If using NEC ESMPRO Manager Ver 6.0 or later, NEC ESMPRO ServerAgentService is not supporting Windows

Server 2008 R1 ServerCore.

RAID Controller

Notes on updating firmware of the RAID Controller

Do not stop raidsrv service (including restart), abort raidcmd and stop system (including restart) when updating the firmware of the RAID Controller. If doing these operations during updating firmware of RAID Controller, there is a possibility that the RAID Controller fail.

Consistency Check

Notes on executing Consistency Check Manually (Automatic

Stop Disabled)

If restarting a system or raidsrv service during executing "Start Consistency Check (Automatic Stop Disabled)", behavior of Consistency Check changes with kind of RAID Controller you use. See the following table for details.

143

RAID Controller

Onboard RAID Controller (LSI

Embedded MegaRAID)

When system was a restarted

Consistency Check is stopped.

Option and Internal RAID Controller "Consistency Check (Automatic Stop

Disabled)" is changed to "Consistency

Check (Automatic Stop Disabled)", and keep running.

When raidsrv service was a restarted

(restarting a system is not included)

"Consistency Check (Automatic Stop

Disabled)" is changed to "Consistency

Check (Automatic Stop Disabled)", and keep running.

"Consistency Check (Automatic Stop

Disabled)" is changed to "Consistency

Check (Automatic Stop Disabled)", and keep running.

If you want to execute Consistency Check through entire Logical Drive even if Medium Error is detected frequently, do not restart a system or stop raidsrv service while executing Consistency Check (Automatic Stop Disabled). See

the section “Checking Logical Drive Consistency” for details.

144

advertisement

Was this manual useful for you? Yes No
Thank you for your participation!

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project

Related manuals

advertisement

Table of contents