SHARP AQUOS zero User Guide

AQUOS zero

User Guide

AQUOS zero

User Guide Contents

1

Introduction

About the User Guide........................................................ 3

Getting Started

Package Contents............................................................... 6

Parts & Functions.............................................................. 6

SIM Card.............................................................................. 8

Internal Storage................................................................10

Charging Handset..............................................................10

Power On/Off................................................................... 13

Making Initial Settings.................................................... 14

Google Account................................................................. 16

Unlocking Screen...............................................................18

Basic Operations

Basic Operations...............................................................22

Using Manner Mode.......................................................... 22

Using Airplane Mode.........................................................24

Using Fingerprint Authentication Function....................24

Updating the System........................................................27

Using ROBOQUL................................................................ 28

Touchscreen/Text Entry

Using Touchscreen............................................................ 32

Text Entry.........................................................................33

Handset Interface

Handset Screens............................................................... 36

Icons at Display Top (Status Bar)...................................43

Checking Notifications (Notifications Window).............44

Checking Notifications (Quick Settings Window).......... 46

Capturing Screenshots (Clip Now)...................................48

Scrolling Screen Automatically (ScrollAuto)...................49

Phone

Placing/Answering Calls...................................................52

Optional Services..............................................................56

Handset Phone Number.................................................... 63

Making Phone Settings.....................................................63

Address Book.................................................................... 65

Messaging

Sending Messages (＋メッセージ (+Message))................ 70

Using Gmail....................................................................... 71

Using Email........................................................................74

Internet

Using the Internet (Chrome)............................................78

Camera

Capturing Photos/Videos................................................. 84

Music & Images

Listening to Music (Play Music)......................................90

2

Viewing & Managing Photos/Videos (Album)..................92

Application Basics

Confirmation when First Activating Applications......... 96

Applications.......................................................................97

Adding/Deleting Applications.......................................... 99

Managing Data

Backup & Restore...........................................................106

Importing Data from Other Mobiles............................. 106

Wi-Fi/Bluetooth

®

Connecting by Wi-Fi.......................................................110

Using Bluetooth ® Function............................................ 116

Using Tethering.............................................................. 120

Handset Settings

About Settings............................................................... 122

Data Usage Settings...................................................... 123

Battery Settings.............................................................130

Display Settings............................................................. 132

Sound Settings................................................................139

AQUOS Useful Settings..................................................144

Security & Location Settings........................................146

System Settings..............................................................158

Other Handset Settings.................................................164

Global Services

Global Roaming............................................................... 174

Calling from Outside Japan...........................................175

For Assistance

Handset Powers Off...................................................... 180

Handset Does Not Power On.........................................180

Cannot Charge / Charging Stops / Charging Is Slow... 181

Battery Runs Out Quickly............................................. 181

Display Turns Off Suddenly.......................................... 182

Display Goes Dark Suddenly.......................................... 182

Screen Freezes / Operation Is Unstable.......................183

SIM Card Not Recognized.............................................. 183

Cannot Send/Receive Mail..............................................184

Cannot Connect to Internet..........................................184

Cannot Talk on Phone / Cannot Hear Other Party...... 185

Cannot Use Applications................................................185

Warranty/Specifications/Customer Service

Warranty & After-Sales Service................................... 188

Specifications..................................................................188

Customer Service............................................................190

Safety Precautions

Safety Precautions.........................................................192

Important Product Information.....................................200

Handset & Hardware Care............................................. 202

General Notes................................................................. 204

Radio Wave Exposure and Specific Absorption Rate (SAR)

Information..................................................................... 206

Water & Dust Resistance.............................................. 208

Introduction

About the User Guide

In the User Guide, most operation descriptions are based on handset at time of purchase.

Unless noted otherwise, descriptions are for Home Screen

(AQUOS Home). Some operation descriptions may be omitted.

Before Using This Product

Read " Safety Precautions " thoroughly beforehand for proper

usage.

Accessible services may be limited by subscription contract conditions.

Data Communication

・Handset is designed to be always connected to the Internet.

Communication is initiated automatically for some functions such as data syncing.

・Large-volume data communication, such as downloading applications and viewing videos, incurs expensive transmission fees. Subscription to a flat-rate plan is strongly recommended.

・Even if connected by Wi-Fi, some applications and services incur transmission fees.

Screenshots & Key Labels

Screenshots in the User Guide may differ in appearance with actual Display. Key labels in the User Guide are simplified for description purposes and differ with actual Display.

Other Notations

In the User Guide, the product is referred to as "handset."

"801SH" here refers to this mobile phone "AQUOS zero."

3

4

Getting Started


Parts & Functions.............................................................. 6

SIM Card.............................................................................. 8



Power On/Off................................................................... 13


Google Account................................................................. 16


6

Package Contents

Package Contents

・Handset (AQUOS zero)

・Battery is built into handset.

・Handset back cover is not removable.

・SIM Removal Tool (Complimentary sample)

・3.5mm Earphones Adapter (Complimentary sample)

・クイックスタート (Japanese)

・お願いとご注意 (Japanese)

・Instructional insert

Parts & Functions

Handset (Front)

Name

Proximity/

Light Sensor

Front

Camera

Display

Earpiece/

Speaker

Charging/

Notification

Lamp

Description

Proximity Sensor prevents Touchscreen misoperation during calls. Light Sensor adjusts Display brightness according to ambient light.

Use to shoot photos or videos of yourself.

Touchscreen-type display; operate with your fingers on Display.

Hear the other party's voice, music, video, etc. here.

Illuminates while charging or for missed calls and notifications.

Earpiece/Speaker Cautions

Avoid holding Earpiece close to ear other than during a call or playing back Answer Phone messages. Earpiece is also a speaker; a sudden ringtone or alarm may affect hearing.

Handset also increases volume gradually to the set volume after switching to Speakerphone during a call or ending a call to prevent loud speaker sound close to ears.

Handset (Back and Sides) Handset Keys

7

Name

Mic

(Recorder Mic)

Back

Camera

FeliCa mark

External

Connection

Jack

Speaker

Card Tray

Mobile

Light

Fingerprint

Sensor

Mic/

Recorder Mic

Description

Use while recording videos or when talking through Speakerphone.

Make sure not to cover Recorder Mic.

Shoot photos or videos.

Hold up to reader/writer to use NFC/

Osaifu-Keitai ® .

Connect ROBOQUL, AC Adaptor, etc.

Listen to music, video sound, etc.

Install/remove SIM Card.

Use as a camera flash, flashlight, etc.

Use fingerprint authentication to unlock screen.

Talk to the other party here. Also use while recording videos or when talking to emopa.

Make sure not to cover Mic/Recorder Mic.

Name

Key

Volume Up

Volume

Down Key

Power Key

Description

Increase volume.

Decrease volume.

Turn Display off/on. Long Press for power on/off, reboot, etc.

Charging/Notification Lamp

Lights/flashes while charging or for missed calls, new SMS/

+Message, etc.

Lamp color and illumination

Indication

Red, lit

Green, lit

Red, flashing

White, flashing 1

Charging (Battery level less than about

94%)

Charging (Battery level more than about

95%)

Charging not possible

Notifications (missed calls, new SMS/

+Message, etc.)

1　Flashes when Display turned off.

8

SIM Card

SIM Card is an IC card containing phone number and other customer information.

Handling SIM Card

Check the following regarding SIM Card handling.

IC (gold) chip

・For SIM Card handling, see SoftBank Website.

https://www.softbank.jp/mobile/support/protect/usim/

(Japanese)

・Avoid applying labels. May damage SIM Card.

・SIM is replaceable (at cost) in case of loss/damage.

・Wipe clean with a dry, soft cloth.

・Always keep the IC (gold) chip clean.

SIM Card Cautions

Observe the following when using SIM Card.

・Within Japan, SIM Card must be installed to make emergency calls (110, 119, 118).

・Always follow emergency procedures to suspend service if your SIM Card or handset (SIM Card inserted) is lost/ stolen. For details, contact

Customer Service

.

・Customer is responsible for any damage caused by inserting SIM Card in an other-brand IC card reader, etc.

SoftBank Corp. is not responsible in such case.

・It is recommended that you back up information that is saved on SIM Card. SoftBank Corp. is not responsible for damages from saved information that is lost.

・Always power off handset before inserting/removing SIM

Card.

・Note that SIM Card specifications and performance may change without notice.

・Return SIM Card to SoftBank Corp. when canceling subscription.

・SIM Card is the property of SoftBank Corp.

・Returned SIM Cards are recycled for environmental purposes.

Inserting SIM Card

Always power off beforehand.

・Set SIM Card in Card Tray beforehand. Do not insert SIM

Card without setting it in Card Tray.

With Display upward, insert SIM Removal Tool in removal hole in Card Tray

・Press firmly and straight until Card Tray ejects.

Pull out Card Tray

・With Display upward, pull out Card Tray. Pulling out Card

Tray with Display downward or handset held upright can allow SIM Card to fall from Card Tray and become misplaced.

・Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.

Set SIM Card in Card Tray

・Place gently, noting orientation of SIM Card (notch/IC (gold) chip facing down).

・Make sure SIM Card is in Card Tray. Inserting Card Tray with

SIM Card on its edge may cause damage.

Insert Card Tray in SIM Card Slot

SIM Card is inserted.

・Do not insert Card Tray upside down.

・Insert gently all the way horizontally in direction shown.

・Push Card Tray firmly where circled (○) so that there is no gap between handset and Card Tray.

・To maintain water and dust resistance, use handset with

Card Tray completely closed.

Removing SIM Card

Always power off beforehand.

With Display upward, insert SIM Removal Tool in removal hole in Card Tray

SIM-Unlocking Handset

Handset can be SIM-unlocked. SIM-unlocking handset allows other-carrier SIM cards to be used with it.

・Some services, functions, etc. may have restrictions when an other-carrier SIM card is used. SoftBank Corp. does not guarantee operation whatsoever.

・For details on SIM unlocking, see SoftBank Website.

9

・Press firmly and straight until Card Tray ejects.

Pull out Card Tray

・With Display upward, pull out Card Tray. Pulling out Card

Tray with Display downward or handset held upright can allow SIM Card to fall from Card Tray and become misplaced.

・Do not pull Card Tray forcefully or at an angle; damage may result. Gently pull Card Tray out horizontally.

Remove SIM Card

Insert Card Tray in SIM Card Slot

SIM Card is removed.

・Do not insert Card Tray upside down.

・Insert gently all the way horizontally in direction shown.

・Push Card Tray firmly where circled (○) so that there is no gap between handset and Card Tray.

・To maintain water and dust resistance, use handset with

Card Tray completely closed.

10

Internal Storage

Internal storage can be used for saving data including system data, applications, and video and photos taken with Camera.

Data in Internal Storage

Data in internal storage may be lost/altered due to accidents, malfunctions, repairs, handset upgrade/replacement, mishandling, etc. Back up important data regularly. SoftBank

Corp. is not liable for any damages resulting from loss/ alteration of data.

・Never power off while reading or writing data.

・Make sure not to erase or overwrite data accidentally.

Charging Handset

Battery is built into handset.

Internal Battery

A lithium-ion battery is built into handset; it is not removable.

Recycling

This product requires a lithium-ion battery. Lithiumion batteries are recyclable. To recycle a used lithiumion battery, take it to any shop displaying the recycling symbol.

Battery Cautions

Storage

To help maintain performance and life of Internal Battery, do not store in the following conditions (battery level should be at approximately 40% for optimal storage).

・Full (immediately after charging is complete)

・Exhausted (too low to power on handset)

Bulges of Internal Battery

Depending on use, bulges may appear near end of battery life; this does not affect safety.

Internal Battery Replacement

Internal Battery is a consumable item; may need to be replaced if operating time shortens noticeably. Internal

Battery is not user replaceable; its replacement incurs fees and requires handset submission to a SoftBank Shop or other appropriate servicer. For details, contact a SoftBank

Shop or

Customer Service

.

About Charging

The following charging options are available.

Charging

Option

ROBOQUL

(desktop holder)

AC Adaptor

Description

Place handset in ROBOQUL and charge using an AC Adaptor (optional accessories).

Connect handset and AC Adaptor (optional accessory) directly.

Indications while Charging

Charging/Notification Lamp

Charging/Notification Lamp illuminates red while charging; illuminates green when charge is almost full.

・If Charging/Notification Lamp is blinking, charging is not working properly. Make sure that you are using Charger and products specified by SoftBank Corp. If you are using specified products only, contact a SoftBank Shop or

Customer Service

.

Lock Screen while Charging

Charging progress appears in lock screen.

・"Charging": normal charging

・"Charging rapidly": rapid charging

・"Charging slowly": low-speed charging; handset begins low-speed charging depending on the conditions, such as when nearly charged.

Charging Cautions

Water Resistance

ROBOQUL and AC Adaptor (optional accessories) are not waterproof. Never connect a charger plug/USB Type-C™ plug while handset or Charger is wet.

Handset is water resistant; however, if a charger plug/USB

Type-C plug is inserted while it is wet, liquid (tap water, beverage, sea water, pet urine, etc.) or a foreign object adhered to handset or a charger plug/USB Type-C plug may cause overheating, burnout, fire, malfunction, burns, etc.

due to electric shock, short-circuiting, etc.

Handling Cords

Do not pull, bend, or twist cord; may damage the cord.

About Charging Abroad

SoftBank Corp. is not liable for problems resulting from charging handset abroad.

ROBOQUL

ROBOQUL is designed for use in Japan. You assume all responsibility if used abroad. Use abroad may infringe on the country's/region's laws; check before using.

11

12

Charging with ROBOQUL

Charge using ROBOQUL [SHEGH1] and an AC Adaptor (USB

Type-C™ quick charge AC Adaptor for USB PD [ZSDBAS] (SB-

AC20-TCPD)) (optional accessories).

When charging using ROBOQUL and handset is powered on,

ROBOQUL swivels when Display lights up, at start of charging, for incoming calls, alarms, etc. See "

Using ROBOQUL " for

details on setting ROBOQUL motion.

Use ROBOQUL on a flat and stable surface.

Handset does not quick-charge when using ROBOQUL. See

" Handset " for charge times with an AC Adaptor/ROBOQUL.

After charging, remove handset from ROBOQUL and disconnect

USB Type-C plug on AC Adaptor

Insert USB Type-C plug on AC Adaptor into ROBOQUL power connection terminal

・Hold down ROBOQUL while pulling handset straight up.

Unplug AC Adaptor and lower plug

Charging ends.

Using ROBOQUL Functions

You must set permissions for ROBOQUL to use functions beforehand. See "

Before Using ROBOQUL

" for details.

Raise plug on AC Adaptor and plug into outlet

(

Insert ROBOQUL charging plug into External Connection Jack

), and lean handset backward ( )

Charging/Notification Lamp illuminates once charging starts.

・Press handset firmly and straight all the way. If not attached adequately, handset may fall or ROBOQUL may tip over. Avoid scratching handset when attaching.

・To continue using ROBOQUL after charging, skip and

.

Charging with AC Adaptor

Use an AC Adaptor (USB Type-C™ quick charge AC Adaptor for

USB PD [ZSDBAS] (SB-AC20-TCPD)) (optional accessory).

For information on other peripheral devices, see SoftBank

Website.

Power On/Off

Powering On

Long Press Power Key until SHARP logo appears

13

Insert USB Type-C plug of AC Adaptor into External

Connection Jack

Raise plug on AC Adaptor and plug into outlet

Charging/Notification Lamp illuminates once charging starts.

After charging, unplug AC Adaptor from outlet and disconnect from handset

Charging ends.

Handset powers on, and lock screen

appears after a while.

・If confirmation appears, follow onscreen prompts.

・An initial settings wizard may appear the first time handset

is powered on. For details on initial settings, see " Making

Initial Settings ."

Flick / up

Home Screen appears.

・After Flicking up, enter pattern / lock no. (PIN) / password to unlock.

14

Powering Off

Power Key (Long Press)

Power off

Handset powers off.

Making Initial Settings

When powering on the first time, an initial settings wizard appears for optionally making Wi-Fi, Google™ account, and other settings. Follow onscreen instructions to set items.

Insert SIM Card before powering on handset.

Making Initial Settings

Select language then START

・To place an emergency call, Tap Emergency call .

・To set visual assistance, Tap Vision Settings . See

"

Accessibility " for details.

Set Wi-Fi items

・Follow onscreen prompts.

・To skip Wi-Fi settings, select Use mobile network for setup / SKIP . Continue by following onscreen prompts.

DON'T COPY DATA

・Tap NEXT to copy data from another mobile, etc. Follow onscreen prompts.

Set up a Google Account Skip

・See " Google Account

" for details on a Google Account.

・To skip Google Account setup, Tap Skip .

Set/check each item ACCEPT

・After Tapping Add a card follow onscreen prompts to save card information.

Set each item DONE FOR NOW

15

SKIP

・Tap method NEXT to set selected method. See "

Using

Fingerprint Authentication Function ," "

Security & Location

Settings

," " Setting Screen to Unlock by Tracing Pattern

,"

"

Requiring Lock No. (PIN) Entry for Unlocking Screen

," and

"

Setting Screen to Unlock with Password " for details.

No Thanks / Turn on

Handset restarts, and initial settings are complete.

・To make My SoftBank settings, after initial settings,

Drag Status Bar down, then Tap Information about My

SoftBank .

・After Tapping Turn on , follow onscreen prompts to set

Google Assistant.

16

Google Account

Use a Google Account and get more convenience with Google services. A Google Account is required to use some services or fully use some applications.

Google Account Cautions

Google Account Mail Address & Password

Be careful not to forget your Google account mail address and password.

Google Account Operations & User Interface

Operations and user interface are subject to change due to automatic application updates or other reasons.

Creating a Google Account

In Home Screen, Drag Favorites Tray to top of Display

Add account

Google

Window for logging in to a Google account opens.

Create account

(Settings)

For myself

Accounts

・To create a child's account, Tap For my child , then follow onscreen prompts.

Enter first name Enter last name Next Yes, I'm in


Set/enter date of birth and gender Next

・To not add a phone number, or add a phone number for security only, Tap More options . Continue by following onscreen prompts.

・To not set a phone number, Tap Skip .

Check the privacy policy and terms of use I agree

Enter username (mail address) Next

Next

Enter password Re-enter password Next

Select whether to enable data backup ACCEPT

17

Account is created.

18

Signing in to a Google Account

In window for logging in to a Google account, enter mail address Next

Unlocking Screen

Screen Lock

After a period of inactivity, Display turns off to save battery power (screen lock active). Screen lock prevents accidental

Touchscreen operation.

Enter password Next

Follow onscreen prompts

You are signed in to your Google Account.

・To activate screen lock manually, Press Power Key when

Display is turned on.

If Screen Lock Activates while Playing

Music

Music continues to play. For operation, Press Power Key to open lock screen and use operation panel (operations may vary depending on application).

Unlocking Screen

When Display is turned off (screen lock active), Power Key

Lock screen appears.

In lock screen, Flick / up

Screen is unlocked.

・For enhanced security, set handset to require pattern drawing or lock no. (PIN)/password entry for unlocking screen or set screen to be unlocked with your fingerprint

as needed. See " Using Fingerprint Authentication Function

,"

"

Setting Screen to Unlock by Tracing Pattern ," "

Requiring

Lock No. (PIN) Entry for Unlocking Screen

," and " Setting

Screen to Unlock with Password

" for details.

・After Flicking up, enter pattern / lock no. (PIN) / password to unlock.

Another Way to Turn On Display

Set Display to turn on when handset is picked up and held still (Turn screen on by holding). See "

Auto Sleep Off

Settings " for details.

19

20

Basic Operations






Using ROBOQUL................................................................ 28

22

Basic Operations

Selecting Options and Navigating

Screens

Tap items, icons, onscreen keys, etc. to open assigned items.

・To return to the previous screen, Tap .

Menu Operations

Tap items.

at Display top or bottom for available settings and

Using Manner Mode

Mute ringtones and other handset sounds to avoid disturbing others around you.

Manner mode setting is also accessible from Quick Settings

Window.

Manner Mode Options

Settable items are the following.

・Vibe

Ringtones and other handset sounds are muted; handset vibrates for incoming calls/messages, etc.

・Mute

Ringtones and other handset sounds are muted; handset does not vibrate for incoming calls/messages, etc.

Manner Mode Cautions

Camera shutter sound, video recording tones, alarms, media sound, etc. still play even in Manner mode.

・Alternatively, to mute alarms and media sound, use "Do

not disturb." See " Sound Settings

" for details.

Using Manner Mode (Vibe)

Press Volume Up/Down Key

・Screens may also have settings and items that are available by Touching & Holding Display.

Volume bar appears.

(Manner OFF)

Icon changes to mode (vibe).

(Vibe), and handset enters Manner

Canceling Manner Mode (Vibe)

Press Volume Up/Down Key for volume bar,

(Mute)

Icon changes to

Manner mode.

(Vibe)

(Manner OFF), and handset exits

Using Manner Mode (Mute)

Press Volume Up/Down Key

23

Volume bar appears.

(Manner OFF)

Icon changes to mode (vibe).

(Vibe), and handset enters Manner

(Vibe) while volume bar is displayed

Icon changes to mode (mute).

(Mute), and handset enters Manner

Canceling Manner Mode (Mute)

Press Volume Up/Down Key for volume bar,

Icon changes to

Manner mode.

(Mute)

(Manner OFF), and handset exits

24

Using Airplane Mode

Leaving power on, suspend signal-transmitting functions.

Activating Airplane Mode

Drag Status Bar down

Notifications Window opens.

Airplane mode activates.

Canceling Airplane Mode

From Notifications Window,

Airplane Mode Caution

Activating Airplane mode disables Wi-Fi and Bluetooth ® , interrupting corresponding transmissions.

Wi-Fi/Bluetooth ® connections can be used even in

Airplane mode by enabling Wi-Fi/Bluetooth ® after activating Airplane mode; make sure that such connection/ transmission is allowed in your current location before use.

Using Fingerprint Authentication

Function

Fingerprint Authentication Function

Hold finger to sensor to authenticate and use handset.

Use this function to unlock screen or access Notifications

Window.

Fingerprint Authentication Function

Cautions

Observe the following when using the fingerprint authentication function.

・Authentication is based on fingerprint characteristics.

This function may be unusable if your fingerprint characteristics are not prominent.

・Ability to authenticate (assuming finger is held to sensor correctly) depends on conditions of use. Saving your fingerprint may be difficult if finger is in any of the following conditions. Washing/wiping hands, using different finger, saving a wider area, etc. may improve capability.

- Wrinkled with moisture (e.g., after a bath)

- Wet with water, sweat, etc.

- Dry

- Covered with handcream, etc.

- Stained with mud or oil

- Rough or damaged (cut, sore, etc.)

- Fingerprint is faint (finger surface is worn)

- Fingerprint is deformed due to weight gain or loss

- Finger surface condition at the time of authentication is extremely different than when fingerprint was saved

・Fingerprint authentication technology does not guarantee successful personal authentication/verification. SoftBank

Corp. is not liable for any damages resulting from use of handset by third party or lost opportunities to use handset.

Saving Fingerprints


(Settings) Security & location

Follow onscreen prompts and set pattern / lock no. (PIN) / password for unlocking screen

25

Security & location menu opens.

Fingerprint

・This is a backup method for unlocking the screen if unable to authenticate with your fingerprint.

・If method for unlocking screen is setting other than

None or Swipe , first unlock screen.

・See "

Setting Screen to Unlock by Tracing Pattern ,"

" Requiring Lock No. (PIN) Entry for Unlocking Screen ," and

" Setting Screen to Unlock with Password

" for details on setting a method for unlocking screen.

NEXT

Fingerprint settings open.

NEXT

Hold finger to sensor until handset vibrates

・Move finger a little at a time and hold it to sensor.

・Repeat until screen appears indicating fingerprint is saved.

・If finger is already saved, use another finger.

26

DONE

Fingerprint is saved.

・To save other fingerprints, Tap ADD ANOTHER .

Saving Fingerprints

Savable Number of Fingerprints

Save up to 5 fingerprints.

Backup Screen Unlock Methods

Make sure not to forget pattern / lock no. (PIN) / password set as backup for unlocking screen.

Fingerprint Saving Operations

Setting/Changing Names of Saved Fingerprints

In Fingerprint settings, Tap saved fingerprint name OK

Enter

Deleting Fingerprints

In Fingerprint settings,

DELETE for saved fingerprint

Troubleshooting

Q.

Failure to save fingerprint

A.

Keep your finger pressed on the sensor slightly harder. Using a different finger may also improve authentication performance.

Fingerprint Sensor Cautions

Observe the following when using Fingerprint Sensor.

・Do not hit or subject handset to excessive shock. May cause malfunction or damage. Do not scratch sensor surface or poke with a pen, pin, or other pointed object.

・Do not place stickers on sensor surface or mark with ink.

・Dust, smudges, or other soiling on sensor may affect authentication. Clean the Fingerprint Sensor surface from time to time.

・Holding finger to sensor for too short/long a time may affect authentication. Hold finger straight on sensor so that spiral of fingerprint is in center of sensor.

・Fingerprint Sensor may not activate if you start saving your fingerprint or performing authentication with your finger on the sensor. Release it and retry.

Performing Fingerprint Authentication

In authentication window, hold finger to sensor

Fingerprint is authenticated.

Troubleshooting

Q.

Fingerprint is not authenticated

A.

Remove finger then try authenticating again.

Or, Flick / up and unlock screen using backup unlock method set when saving fingerprint.

27

Updating the System

Check whether system updates are required via the network, and update manually as required.

Software Update Cautions

Applications

Applications may be updated or newly added, or names, icons, operations and user interfaces of applications may be changed.

System Update Cautions

Observe the following before a system update.

・It may take time to update the system.

・Operate handset where signal reception is good and without changing location. Also operate with adequate battery charge. Signal becoming weak or Battery becoming low during a system update may cause an update failure (an update failure may disable handset).

Data Backup

Saved data may be lost depending on condition of handset

(malfunctioning, damaged, water seepage, etc.). It is recommended that you back up important data before updating the system. SoftBank Corp. is not responsible for damages from loss of data.

Updating the System

Notification appears when a system update is required. Tap the notification and follow onscreen prompts. If notification does not appear, check whether a system update is required as follows and update the system.


(Settings) System

Advanced System update

System update window appears.


System update begins.

・Use other functions during a system update.

・After the system update proceeds, Restart now appears at the end. Tap and complete the system update.

If Handset Does Not Restart after

Tapping Restart now

An update failure may disable handset. If handset is disabled, contact your contracted SoftBank

Customer

Assistance for repairs .

28

Using ROBOQUL

When charging using ROBOQUL and handset is powered on,

ROBOQUL swivels when Display lights up, at start of charging, for incoming calls, alarms, etc. If emopa is enabled, ROBOQUL makes an audio notification as it swivels.

ROBOQUL Firmware Updates

ROBOQUL firmware is updatable. When an update is required, "Updating ROBOQUL" appears on handset when connected to ROBOQUL. Follow onscreen prompts to update firmware.

・To update firmware, the following conditions are required.

- ROBOQUL is connected to an AC Adaptor

- Handset is placed in ROBOQUL

- Handset is connected to the network

- At least 30% battery is remaining

・The firmware update will be interrupted if the battery becomes too low or handset/AC Adaptor is removed from ROBOQUL. ROBOQUL will become unusable if a firmware update is interrupted. Make sure that the required conditions are met, and then connect handset to

ROBOQUL again and complete a firmware update.

・Handset checks for firmware updates via the network once a week when placed in ROBOQUL. Firmware is also updated via the network. Transmission fees are incurred when using the network.

Before Using ROBOQUL

You must set permissions for ROBOQUL to use functions beforehand.

Power on handset and charge with ROBOQUL

NEXT

ALLOW

・For several functions, continue in the same way.

CLOSE

ROBOQUL setting is complete.

・To make emopa settings, Tap Set emopar , then follow onscreen prompts.

Unlock screen with handset placed in ROBOQUL

Description of ROBOQUL appears.

Setting ROBOQUL

Set whether ROBOQUL swivels while charging with ROBOQUL.

・When enabled while charging using ROBOQUL and handset is powered on, ROBOQUL swivels when Display lights up, at start of charging, for incoming calls, alarms, etc.

Operations of ROBOQUL


(Settings)

Setting is complete.

・Tap Operations of ROBOQUL to toggle on (

( ).

)/off

Viewing Information on ROBOQUL

In ROBOQUL setting window, More info

29

AQUOS Useful

AQUOS Useful menu opens.

ROBOQUL setting

ROBOQUL setting window opens.

30

Touchscreen/Text Entry


Text Entry.........................................................................33

32

Using Touchscreen

Handset uses a touchscreen-type Display. Operate with your fingers on Display.

About Touchscreen

In Case of Unintended Operation

If handset initiates operation without Touchscreen

(Display) being operated or does not respond after

Touchscreen being operated, Press Power Key to turn off

Display, Press Power Key again to turn on Display and then operate handset.

Touchscreen Usage Notes

Touchscreen may not respond in these situations:

・Use with gloves/long fingernails

When using handset with gloves on, enable glove mode .

・Use of pens, pencils or sharp objects

・Use with objects on/against Display

・Use while wet

Touchscreen Usage Cautions

To prevent malfunctions, do not:

・Touch Display with wet fingers

・Use if Display is wet

If Display is wet, wipe it with a soft cloth.

・Subject Display to force/pressure

・Place a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on Display

Tap

Contact Display lightly and briefly.

Touch & Hold

Contact Display lightly; release finger when screen changes.

Drag

Touch icon or other item lightly, move it where desired, and release finger.

Flick

Contact Display lightly, then brush screen up/down or left/ right.

Pinch/Spread

Contact Display lightly, then move fingers toward each other

(Pinch) or away from each other (Spread).

33

Text Entry

Keyboards

Use onscreen keyboards for text entry.

・Tap Text entry field for keyboard. To hide it, Tap .

・Text entry descriptions are for Google Keyboard (default input method).

Enabling One-Handed Mode

Shrink onscreen keyboard for easier one-handed operation; switch between Left-handed mode and Right-handed mode as needed.

When keyboard is open, Touch & Hold finger over /

/ and slide

・Tap / to switch between Right-handed mode and

Left-handed mode.

・Tap to disable One-handed mode.

Keyboard Layout

Enter characters.

Toggle case.

Switch to number/symbol keyboard.

Enter comma. Touch & Hold to specify settings or enable One-handed mode.

Switch to emoji/emoticon keyboard.

Enter space.

Delete characters.

Insert line break. Touch & Hold for options; enable Onehanded mode, or move to other entry fields.

Enter period. Touch & Hold for a set of other punctuation marks and symbols.

34

Switching Keyboards

In a text entry window, /

Entry mode is switched.

・Tap / / to toggle between alphabet entry mode and number/symbol/emoji/emoticon entry mode.

Entering Letters

To enter Phone:

In a text entry window,

/

Phone is entered.

・To toggle case, Tap / before typing a letter. Tap

/ twice to type in all capitals( ). By default, the first word of each sentence is capitalized automatically.

Handset Interface

Handset Screens............................................................... 36






36

Handset Screens

Lock Screen Layout

Lock screen appears at power on or when Power Key is

Pressed while Display is turned off (screen lock active).

From lock screen, unlock screen or quickly activate

(Camera) or Google Assistant.

By default, Wallpaper changes randomly each time lock screen appears (Lock Photo Shuffle). Change Wallpaper for lock

screen as needed. See " Changing Wallpaper " for details.

Home Screen Layout

Notifications of incoming calls/messages or from applications, etc. appear here.

1

Activate Google Assistant (Flick

Show message set for lock screen.

2 up).

Time and date appear here.

Messages and news from emopa appear here (emopa area).

3

Unlock screen (Flick

Activate

/

(Camera) (Flick up).

left).

1　If Organize notifications on the lock screen is enabled, a notification viewed the first time does not appear

the second and subsequent times. See " Applications &

Notifications " for details.

2　Appears when Lock screen message is set. See "

Security

& Location Settings " for details.

3　Appear when emopa is configured. See " エモパーを利用する

(http://help.mb.softbank.jp/aquos-zero/05-07-12.html) "

(Japanese) for details.

Home Screen & App List

Most handset operations start in Home Screen or in app list.

In Home Screen, Drag Favorites Tray to top of Display for app list and activate applications, change handset settings, etc.

(To change Home Screen, switch to another home screen app.)

Desktop sheet

Place application shortcuts, folders, widgets freely.

Flick left/right to toggle sheets.

Favorites Tray

Place application shortcuts and folders freely. Activate applications quickly from any Home Screen sheet.

Toggling Home Screen Sheets

Home Screen consists of several sheets.

Flick left/right to toggle Home Screen sheets.

・Adding application shortcuts and widgets in Home Screen

adds more Home Screen sheets. See " Adding Shortcuts " and

"

Adding Widgets

" for details.

Navigation Bar

Tap, Drag, or Flick icons on Navigation Bar (Display bottom) for the following functions/operations.

Name

1 /

(Back key)

2 key)

1 (Home key)

2 (Home

2

(Recents key)

3 (Rotate

Horizontally key)/

(Rotate

3

Vertically key)

4

(Keyboard key) key)

5 (Menu

Description

Tap to return to previous screen. Appears as 1 / 2 for onscreen keyboard;

Tap to close keyboard.

Tap to return to Home Screen. Flick up to open a list of recently used applications to activate or remove them from the list.

Drag right to activate a recently used application.

Tap to return to Home Screen.

Tap to open a list of recently used applications to activate or remove them from the list.

Tap to switch current screen between portrait/landscape orientation.

Tap to change keyboards.

Tap to show menu.

1　Appears when Swipe up on Home button is enabled. See

"

System Settings " for details.

2　Appears when Swipe up on Home button is disabled. See

"


3　Appears when Auto-rotate screen is disabled and handset is rotated vertically/horizontally. See "

Display

Settings

" for details.

4　Appears when keyboard is open.

5　Appears for some applications.

37

Portrait Orientation & Landscape

Orientation

appears in Navigation Bar when handset is rotated horizontally. Tap to switch current screen to landscape orientation. To switch screen to portrait orientation, rotate handset vertically and Tap .

Enable Auto-rotate screen to allow current screen to switch to landscape orientation when handset is rotated sideways. See "

Display Settings

" for details.

Wider Display Area

Hide Navigation Bar for wider Display. Flick bottom of Display up for Navigation Bar when hidden.

See "

Display Settings " for details.

38

Multi-Window

Split screen to view and operate two applications.

Activate the two applications beforehand. Viewing and operating an example.

(Address Book) and (Phone) is described as

・Viewing in Multi-Window is not available for some applications.

Flick up

From application history at bottom of Multi-Window, Tap next application

Recent apps window opens.

Tap icon of application to use in history

Tapped application opens at bottom of Multi-Window.

Multi-Window Operations

Switching between Applications

Flick up Tap application

・Activate application beforehand.

Exiting Multi-Window

Flick pane bar ( ) up/down

Capturing Screenshots

Long Press Power Key and Volume Down Key at the same time to capture a screenshot of the current screen.

Alternatively, Long Press Power Key then Tap Screenshot to capture a screenshot.

Split screen

・May be unavailable for some applications.

・View captured screenshots in (Album), etc.

・Alternatively, use Clip Now and slide your finger along the edge of Display to capture a screenshot. See "

Capturing

Screenshots (Clip Now) " for details.

Multi-Window opens, and selected application opens at top of Display.

Home screen / Lock screen / Home screen and lock screen

39

Changing Wallpaper

Touch & Hold open area of Home Screen

Wallpapers

Tap application ( Album(wallpaper) , etc.)


・Tap Home screen to set the image as Wallpaper for Home

Screen only.

・Tap Lock screen to set the image as Wallpaper for lock screen only.

・Tap Home screen and lock screen to set the image as

Wallpaper for both Home Screen and lock screen.

Wallpaper Change Operations

Using Lock Photo Shuffle

Change Wallpaper randomly each time lock screen appears.


Lock Photo Shuffle OFF (

Wallpapers

ON

Select folder to show with Lock Photo Shuffle (

)

)

・All images in selected folder appear randomly.

・Tap at right of folder name to view images in folder.

Using SHSHOW


SHSHOWからダウンロード

Wallpapers


Select image

・Operations may vary depending on selected item. Follow onscreen prompts.

40

Adding Shortcuts

In app list, Touch & Hold application and Drag to "Add to home screen"

Adding Widgets

Add Album, Analog clock, etc. as follows.


Release finger at location to add shortcut

Widgets

Shortcut is added.

・Drag to sheet visible at edge of Display to toggle sheets and add. Drag to rightmost sheet to add one more sheet and add.

Function Shortcuts

With some applications, Touch & Hold for shortcuts to functions. Touch & Hold function shortcut then release finger at location in Home Screen to add function shortcut.

A list of widgets opens.

Touch & Hold widget

Deleting Shortcuts

In Home Screen, Touch & Hold icon Drag to "Remove"

Drag to location to add widget

41

Adding Folders

Add folders to collect icons.

・Folders can also be created in Favorites Tray and app list.

In Home Screen, Touch & Hold icon to place in folder

Widget is added.

・Drag to sheet visible at edge of Display to toggle sheets and add. Drag to rightmost sheet to add one more sheet and add.

Removing Widgets

In Home Screen, Touch & Hold widget Drag to "Remove"

Drag to another icon to group with

Folder is added, and two icons are saved in the folder.

Folder Operations

Changing Folder Names

In Home Screen, Tap folder name at bottom of window

Tap area to enter folder

Enter folder name

・Change folder names the same way in Favorites Tray and app list.

Placing Icons in Folder

In Home Screen, Touch & Hold icon Drag to folder

・Place icons the same way in Favorites Tray and app list.

Moving Icons Out of Folder

In Home Screen, Tap folder

Drag it out of folder

Touch & Hold icon

・Move icons the same way in Favorites Tray and app list.

42

Deleting Folders

In Home Screen, Touch & Hold folder Drag to "Remove"

・Delete folders the same way in Favorites Tray and app list.

・Applications in folder are also deleted.

Moving Icons/Widgets

Icons can also be rearranged in Favorites Tray and app list.

In Home Screen, Touch & Hold icon/widget

Item

Notification dots

Add number on notification dots

Add icon to

Home screen

Allow Home screen rotation

Making Home Screen Settings


Description

Set whether to show dots with application icons for notifications.

See "

Applications & Notifications

" for details.

Set whether to show number of notifications with notification dots.

Set whether icon is added to Home Screen after downloading new application.

Set whether to rotate Home Screen with handset orientation automatically.


Drag to target location

Icon/widget is moved.

・To a folder: Drag icon to target folder.

Home settings

Set items

Settings are complete.

Icons at Display Top (Status Bar)

Indicators (new message notification, handset status, etc.) appear at the top of Display.

Status Bar Layout

Main Notification Indicators

Notification Indicators appear on the left.

・Notification Indicators do not appear in lock screen.

43

Notifications, warnings, etc. appear here. (Notification

Indicators)

Handset status and other information appear here.

(Status Indicators)

Indicator Description

Glove Mode On

Call (Dialing/Arriving/in Progress)

Call on Hold

Missed Call

New Answer Phone Message

New Voicemail

New SMS/+Message

New Email

New Gmail™

Alarm Sounding/Snoozing/Upcoming Alarm

Calendar Event Notification

Application Update Available

Application Installation Complete

Data Downloaded

Bluetooth ® Data Reception Request

Screenshot Captured

Screenshot Failed

More Notifications

44

Main Status Indicators

Status Indicators appear on the right.

Checking Notifications

(Notifications Window)

Open notifications and check handset status.

Opening Notifications Window


Indicator Description

Battery Strength

Charging

Battery Saver On

Signal Strength

No Signal (4G LTE/4G/3G)

4G LTE/4G Data in Use 1

3G Data in Use

Airplane Mode

Wi-Fi Connected

Bluetooth ® Connected

Manner Mode (Vibe)

Manner Mode (Mute)

Wi-Fi Hotspot Tethering in Use

Do Not Disturb Set

Getting Location Information

NFC Ready

Answer Phone Set

Answer Phone Set (Message Recorded)

Alarm Set

NFC/Osaifu-Keitai ® Lock Set

NFC/Osaifu-Keitai ® Lock Set (SIM Card only) 2

Hidden Statuses

1　Corresponding indicator appears when handset is connected to FDD-LTE (SoftBank 4G LTE) or AXGP (SoftBank 4G).

Between these Networks, handset connects to SoftBank 4G whenever possible.

2　Appears when a SIM Card with NFC locked on another mobile phone is then installed in handset.


・Alternatively, to open Notifications Window when Swipe fingerprint for notifications is enabled, Flick Fingerprint

Sensor down. See "

System Settings

" and " Applications &

Notifications

" for details.

Closing Notifications Window

Drag Notifications Window up

・Alternatively, Tap .

・Alternatively, to close Notifications Window,

Swipe fingerprint for notifications is enabled, Flick

Fingerprint Sensor up.

Notifications Window Layout Checking Notifications


45

Notifications and active functions

Use corresponding functions.

1

Manage notifications.

Delete all notifications and close Notifications Window.

1　Usable functions depend on the notification. As an example, dial or send an SMS to the phone number of a new call.

Notifications Window Operations

Switching between Detailed & Simple Views for

Notifications in Notifications Window

In Notifications Window, Drag notification down/up with two fingers at the same time, or Pinch/Spread

・Unavailable for some notifications.

Making Notification Settings

In Notifications Window, Drag notification left/right

Follow onscreen instructions

・Settable items depend on the notification.

Notifying Later

In Notifications Window, Drag notification left/right

・To change notification time, Tap

1 hour , and select time.

・Unavailable for some notifications.

, then Snoozed for


Deleting Notifications



Flick notification left/right

Notification is deleted.

・Some notifications may not be deleted.

46

Deleting All Notifications


Checking Notifications (Quick

Settings Window)

Tap icons to toggle functions on/off, etc.

Opening Quick Settings Window



CLEAR ALL



All notifications are deleted.

・Some notifications may not be deleted.

Quick Settings Window opens.

・Alternatively, to open Quick Settings Window, Drag Status

Bar down with two fingers with Notifications Window closed.

・Alternatively, to open Quick Settings Window when Swipe fingerprint for notifications is enabled, Flick Fingerprint

Sensor down twice. See "

System Settings " and "

Applications

& Notifications

" for details.

Closing Quick Settings

Drag Quick Settings up

・Alternatively, Tap .

・Alternatively, to close Quick Settings Window,

Swipe fingerprint for notifications is enabled, Flick

Fingerprint Sensor up.

Quick Settings Window Layout

Adding Setting Keys

In Quick Settings Window, key below "Hold and drag to add tiles" key to target location

Touch & Hold Setting

Drag Setting

Deleting Setting Keys

In Quick Settings Window, key


Drag to "Drag here to remove"

Resetting Quick Settings Window

In Quick Settings Window, Reset

47

Adjust Display brightness.

Toggle Wi-Fi on/off.

Toggle Bluetooth ® function on/off.

Toggle Mobile Light on/off.

Toggle Location on/off.

Toggle RelaxView on/off.

Toggle Reader/Writer, P2P on/off.

Show cast screen.

Toggle Glove mode on/off.

Indicate position of Setting key sheet.

1

Toggle Manner mode (OFF / Vibe / Mute).

Toggle Airplane mode on/off.

Toggle Auto-rotate screen on/off.

Toggle Wi-Fi hotspot tethering on/off.

Toggle account sync on/off.

Toggle Battery Saver on/off.

Toggle Dolby Atmos on/off.

2

Open Edit screen for Quick Settings Window.

Open Settings.

1　Flick Setting key area left/right to toggle sheets.

2　For details on Dolby Atmos, see " Sound Settings ."

Customizing Quick Settings Window

Rearranging Setting Keys

In Quick Settings Window, key


Drag Setting key to rearrange it

48

Capturing Screenshots (Clip Now)

Slide finger along the edge of Display to capture a screenshot.

Enabling Clip Now


(Settings) AQUOS Useful

Capturing Screenshots

Capture screenshots for saving as files.

・Some screens may not be capturable.

・View captured screenshots in (Album), etc.

Touch upper left (upper right) corner of Display


Clip Now

Clip Now menu opens.

for "Clip Now" ( )

Clip Now is enabled.

・Tap to disable Clip Now again ( ).

Slide finger right/down (left/down) along edge of Display

Screenshot is saved.

Setting Clip Now

Set sliding gesture for capturing screenshots.


(Settings) AQUOS Useful Clip Now

Scrolling Screen Automatically

(ScrollAuto)

Scroll the screen up and down automatically.

49

Enabling ScrollAuto


(Settings) AQUOS Useful

Clip Now menu opens.

Clip Now AQUOS Useful menu opens.

ScrollAuto

Tap item

ScrollAuto menu opens.

ON/OFF ( )


Viewing Instructions for Clip Now

In Clip Now menu, Help

ScrollAuto is enabled.

・Tap ON/OFF to toggle on ( )/off ( ).

50

ScrollAuto Operations

Setting ScrollAuto to Applications

In ScrollAuto menu, Set Apps Tap application name

・Tap application name to toggle on ( )/off (


).

Setting Whether to Show Status Bar Indicator while Running Target Applications

In ScrollAuto menu, Notify in status bar

・Tap Notify in status bar to toggle on (

( ).

)/off

Using ScrollAuto

The feature may not follow the setting with certain applications.

Drag up slowly appears.

・When Display is Dragged down, appears instead.

Slide finger to and release

Screen scrolls automatically.


・To change scrolling speed, Tap or .

・Screen may not scroll depending on where you start

Dragging.

・Scroll stops when Display is Tapped or after five minutes.

ScrollAuto Usage Note

ScrollAuto does not work when Display is Flicked or

Dragged quickly.

ScrollAuto supports vertical scrolling only.

Phone





Address Book.................................................................... 65

52

Placing/Answering Calls

How to dial directly to make a call and answer a call, as well as options when a call is arriving/during a call are described.

Support for VoLTE/VoLTE (HD+) and

HD Voice

Handset supports VoLTE/VoLTE (HD+) and HD Voice for

high-quality call sound. See " Using VoLTE/VoLTE (HD+)

"

and " HD Voice

" for details.

Placing Calls

In Home Screen, (Phone)

Handset dials number. Call begins when other party answers.

To end call,

Phone opens.

Dialpad window opens.

Use onscreen dialpad to enter number

・Include area code for landline numbers.

・To correct number, Tap to delete digit(s), then enter correct number.

Call ends.

Emergency Calls

Emergency Location Report

Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location

Report, and notifies location based on positioning from base stations.

・Location Report does not incur registration/transmission fees.

・Location/signal conditions affect positioning accuracy.

Always provide location and call purpose.

・Hiding Caller ID (using 184, etc.) cancels Location Report.

However, corresponding agency may obtain location information in life threatening situations.

・Location Report is not sent for calls made while outside

Japan.

After Making an Emergency Call with Reject

Call Enabled

Reject call is disabled for about two hours to receive calls from corresponding agency. To manually enable Reject call again after making an emergency call:

In Home Screen, (Phone) Settings Call blocking RESTORE PREVIOUS SETTINGS TO BLOCK

CALLS.

YES

Calling Emergency Number When

Handset Screen is Locked

In lock screen, Flick up for emergency service

Emergency Enter number

・Use if method for unlocking screen is setting other than

None or Swipe . See "

Setting Screen to Unlock by

Tracing Pattern

," " Requiring Lock No. (PIN) Entry for

Unlocking Screen

," and " Setting Screen to Unlock with

Password

" for details on screen lock methods.

Troubleshooting

Q.

Call does not connect

A.

Did you dial all digits for the number? Dial all digits for numbers starting with a "0" area code, etc.

A.

Is the signal weak? Change locations and call again.

Emergency Call Cautions

Areas Where Usable

Emergency calls from handset can be made only in SoftBank service areas.

Airplane Mode

Note that emergency calls cannot be made in Airplane mode. Drag Status Bar down and cancel it.

Phone Window Layout

Answering Calls (Display Off)

Flick up when call is arriving

Call connects.

To end call,

Call ends.

Missed Calls

For unanswered calls, notification appears in lock screen.

53

Search field.

Search contacts. Tap

Show favorites.

Show dialpad.

Open menu.

Show contacts.

Show call history.

to voice search.

Notification

・Tap notification twice to check missed call records and call back as needed.

・When screen is unlocked, appears on Status Bar.

Drag Status Bar down for Notifications Window, then

Tap notification. When CALL BACK / MESSAGE appear below notification, Tap to call back or send SMS.

54

Arriving Call/Answer Phone Operations

Answering with Answer Phone

As call is arriving, Flick up Absence Memo

・When screen is unlocked, Incoming call up Absence Memo .

Flick

Playing Back Answer Phone Messages

In lock screen, Tap notification twice Tap message

・When screen is unlocked, Drag Status Bar down for

Notifications Window, then Tap notification Tap message.

・To stop playback, Tap Pause .

Editing Subjects of Answer Phone Messages

In Home Screen,

Calls

(Phone)

Answer phone

Touch & Hold message Edit Subject

Settings

Answer phone list

Enter subject name OK

Copying Answer Phone Messages to Internal

Storage

In Home Screen,

Calls

(Phone)

Answer phone

Touch & Hold message Export

Settings

Answer phone list

801SH where message is saved SELECT OK

Select

Rejecting Arriving Calls

As call is arriving, Flick down

・When screen is unlocked, Tap DECLINE .

Not Answering Call and Sending SMS

As call is arriving, Flick up Tap message to send

・When screen is unlocked, Incoming call Flick up Tap message to send.

・Tap Write your own...

to create and send message.

Forwarding Arriving Calls

As call is arriving, Flick up Forwarding

・When screen is unlocked, Incoming call Flick up Forwarding .

・Set a phone number to forward calls to beforehand. See

" Call Forwarding " for details.

Stopping Ringtone and Vibration

As call is arriving, Volume Up/Volume Down Key

Answering Calls (Display On)

When call is arriving, ANSWER

Call connects.

To end call,

Call ends.

Call Window Layout/In-Call Operation

Other party photo

Other party name/number

HD Voice ( )/HD+ Voice (

Mute own voice.

Show dialpad.

Add call.

End call.

Call time.

Use Speakerphone.

Place call on hold.

Open menu.

) call in progress

In-Call/Voice Memo Operations

Adjusting Call Volume

During call, Volume Up/Down Key

Setting Whether to Use Noise Suppression

Enable Noise suppression for clearer other-party voice.

During call, (Menu) Clear talk

・Tap Clear talk to toggle on ( )/off ( ).

Setting Whether to Use Slow Talk

Enable Slow talk for slower other-party voice.

During call, (Menu) Slow talk

・Tap Slow talk to toggle on ( )/off ( ).

Recording Call (Voice Memo)

During call, (Menu) Voice Memo

・To end recording, Tap Stop .

Playing Back Voice Memos


Calls

Voice Memo

Answer phone

・To stop playback, Tap Pause .

Settings

Voice Memo List Tap

55

Editing Subjects of Voice Memos

In Home Screen,

Calls

(Phone)

Answer phone

Touch & Hold message Edit Subject

Settings

Voice Memo List

Enter subject name OK

Copying Voice Memos to Internal Storage

In Home Screen,

Calls

(Phone)

Answer phone

Touch & Hold message where message is saved

Export

SELECT

Settings

Voice Memo List

801SH

OK

Select

Troubleshooting

Q.

Difficulty with call

A.

It may be difficult to make a call in a location with noise.

A.

Check the call volume when using Speakerphone. It may be difficult to make a call with a raised call volume.

Q.

The other party cannot hear me

A.

Are you covering Mic/Recorder Mic on the bottom surface of handset with your finger, etc.? Make sure not to cover Mic/Recorder Mic.

A.

Have you muted handset? The other party cannot hear you if handset is muted.

Q.

Sound experiences popping during a call

A.

Are you moving location during a call? Popping may occur when switching areas for a better signal. This is not a malfunction.

56

Using VoLTE/VoLTE (HD+)

VoLTE (Voice over LTE) is a system enabling voice calls over

LTE networks. Compared to voice calls over conventional 3G connections, high-sound quality calls and reduced time until ringtones sound are possible. VoLTE (HD+) provides a clearer and more natural quality call than conventional VoLTE.

・VoLTE/VoLTE (HD+) are available when the counterpart model is respectively a VoLTE- or VoLTE (HD+)-compatible model from SoftBank/Y!mobile. In addition, it is necessary for both handset and the counterpart model to be within the SoftBank 4G LTE (FDD LTE) service area, with "4G

(recommended)" and "Enhanced 4G Mode" enabled.

・VoLTE is unavailable during international roaming.

Disabling VoLTE/VoLTE (HD+)

)


(Settings) Network & internet Mobile network Advanced Enhanced 4G Mode (

・Tap Enhanced 4G Mode

( ).

to toggle on ( )/off

VoLTE/VoLTE (HD+) Cautions

VoLTE/VoLTE (HD+) use 4G network service, and are unavailable when 4G network service is disabled on handset. If VoLTE/VoLTE (HD+) are unavailable, follow the steps below to check whether 4G network service is enabled ( ).

In Home Screen, Drag Favorites Tray to top of

Display

Mobile network

(Settings) Network & internet

Advanced Preferred network type

・If disabled ( ), Tap 4G (recommended) to enable it

( ).

HD Voice

HD Voice supports a wide range of audio tones for clearer, more natural-quality voice calls.

・Available when the counterpart model is an HD Voicecompatible model from SoftBank/Y!mobile.

・HD Voice is compatible with VoLTE and 3G network. Use HD

Voice with VoLTE for voice calls of even higher quality.

Optional Services

Use these optional services for voice calls:

Optional Services

The following optional services are available.

Service

Call

Forwarding

Voicemail

Call Waiting 1

Group Calling 1

Notify Caller

ID

Call Barring

Description

Divert all/unanswered calls to a preset number.

Divert all/unanswered calls to Voicemail

Center; access messages via handset/ touchtone phones.

Answer calls during a call.

Merge multiple calls.

Send or hide your number when placing calls.

Restrict incoming/outgoing calls by conditions.

1　Requires separate subscription.

Call Forwarding


Phone opens.

Settings Calls

Call forwarding

Call forwarding settings open.

Always forward / When busy / When unanswered /

When unreachable

57

Divert menu opens.

・Tap Always forward to set whether to always forward calls.

・Tap When busy to set whether to forward a new call during a call.

・Tap When unanswered / When unreachable to set whether to forward a call when unable to answer.

Enter forwarding number TURN ON

Call Forwarding is set.

・After Tapping When unanswered , enter forwarding number, Tap WAIT TIME and select ring time as needed.

Call Forwarding Operations

Changing Forwarding Number

In divert menu, enter number UPDATE

Canceling Call Forwarding

In divert menu, TURN OFF

58

Voicemail


Phone opens.

Settings Calls

Call forwarding

Call forwarding settings open.

Always forward / When busy / When unanswered /

When unreachable

Divert menu opens.

・Tap Always forward to set whether to always divert calls to Voicemail Center.

・Tap When busy to set whether to divert a new call during a call to Voicemail Center.

・Tap When unanswered / When unreachable to set whether to divert a call when unable to answer to Voicemail

Center.

VOICEMAIL

・For When unanswered , Tap WAIT TIME and select ring time as needed.

TURN ON

Voicemail is set.

Voicemail

Voicemail and Answer Phone

Voicemail and Answer Phone differ mainly in the following ways.

・Voicemail: Messages are held at the Voicemail Center.

Messages are held even when handset is not turned on or outside a service area. Message playback is subject to your subscription call charges.

・Answer Phone: Messages are held on handset. Use Answer

Phone only when handset is turned on or within a service area.

When New Message is Recorded appears on Status Bar. To play message, Tap

Voicemail in Notifications Window, then follow voice guidance.

Canceling Voicemail

In divert menu, TURN OFF

Call Waiting

Requires separate subscription.


Phone opens.

Settings Calls

59

Additional settings

Additional settings appear.

Call waiting ( )

Call Waiting is set.

60

When Call Arrives during Another Call

A tone sounds; Flick up to begin call.

Canceling Call Waiting

In Additional settings, Call waiting ( )

Group Calling

Requires separate subscription.

During a call, (Add call)

Notify Caller ID


Phone opens.

Settings Calls

Phone opens.

Enter number

Additional settings

Call is added.

・Alternatively, in Phone, Tap for contact to add.

When call connects, (Merge)

Additional settings appear.

Group Calling starts.

Caller ID number

Network default / Hide number / Show

Caller ID is set.

・Set to Network default to notify number.

61

Call Barring

Restrict outgoing/incoming calls and SMS messages.

・When attempting to place/send a call/SMS while calling is restricted, a message appears. Message may take time to appear in some areas.

Restriction

Bar outgoing calls

Bar incoming calls

Reject call

Description

- All outgoing calls

Restrict all outgoing calls.

- Bar int'l call

Restrict international calls; while outside

Japan, calls within current country are allowed.

- Local & home only

Restrict international calls; while outside

Japan, calls within current country and to

Japan are allowed.

- Stop all outgoing calls

Cancel all outgoing call restrictions.

- Restrict all incomings

Restrict all incoming calls.

- Bar if abroad

Reject calls while outside Japan.

- Stop all incoming calls

Cancel all incoming call restrictions.

- Specified numbers

Reject calls from specified numbers.

- Number not sent

Reject calls from unnotified numbers.


Phone opens.

Settings Calls

62

SoftBank call settings Call barring

Call barring menu opens.

Bar outgoing calls / Bar incoming calls / Reject call

Rejecting Calls from Unnotified Numbers

(

In Call barring menu, Reject call

)

Number not sent

Troubleshooting

Q.

Calling is not barred

A.

Are you using Call Forwarding or Voicemail? Calling may not be barred even if All outgoing calls and

Restrict all incomings are set.


Restriction is set.

Call Barring Operations

Setting Call Barring

In Call barring menu, Bar outgoing calls / Bar incoming calls Tap barring method Restrict / Not restrict

Canceling All Outgoing Call Restrictions

In Call barring menu, Bar outgoing calls outgoing calls YES

Stop all

Canceling All Incoming Call Restrictions

In Call barring menu, Bar incoming calls incoming calls YES

Stop all

Rejecting Calls from Specified Numbers

In Call barring menu, Reject call numbers

BLOCK

ADD A NUMBER

Specified

Enter number

Handset Phone Number

Checking Your Phone Number


(Settings)

Settings appear.

・Handset number is shown below "Phone number."

63

Making Phone Settings

Making Phone Settings

Check phone information and make settings. Settable items are the following.

Display options

Sounds and vibration

Quick responses

Calls

Item

Call blocking

Voicemail

About

Description

- Sort by

Change the sort order of callers/callees in

Call History.

- Name format

Change how caller/callee names are displayed in Call History.

- Phone ringtone

Set Phone ringtone.

- Also vibrate for calls

Enable vibration when calls arrive.

- Keypad tones

Enable confirmation tones when Tapping dialpad.

Edit an SMS message for when unable to answer a call.

- Call forwarding

Make Call Forwarding settings.

- Additional settings

Set Caller ID and Call Waiting.

- Answer phone

Set Answer phone.

- SoftBank call settings

Set international calling and call barring.

Set numbers to block calls from.

- Notifications

Make notification settings.

- Advanced Settings

Check Voicemail settings.

Check build version, open source license, privacy policy, and terms of service.


Phone opens.

64

Settings

Phone settings open.

Set each item


Phone Setting Operations

Setting Ringtone

In Phone settings, Sounds and vibration ringtone Tap ringtone OK

Phone

Setting Whether Handset Vibrates for Incoming

Calls

Also In Phone settings, Sounds and vibration vibrate for calls

・Tap Also vibrate for calls

( ).

to toggle on ( ) / off

Setting Whether Dialpad Tones Sound

In Phone settings, Sounds and vibration tones

・Tap Keypad tones to toggle on (

Keypad

) / off ( ).

Editing SMS Message to Send to Caller when

Unable to Answer

In Phone settings, Quick responses edit Enter message OK

Tap message to

Checking Storage Available and Recordable

Number of Answer Phone Messages and Voice

Memos

In Phone settings, Calls storage status

Answer phone Current

Setting/Canceling Answer Phone

In Phone settings, Calls phone Mannermode / ON

Answer phone

/ OFF

Answer

Checking Answering Message for Answer Phone

In Phone settings, Calls

Answering message confirm message content" Play

Answer phone

Touch & Hold "Answering

Setting Answering Time for Answer Phone

In Call settings, Calls time setting Select time

Answer phone

SET

Answer

・If arriving calls are disconnected before answer time that is set for Answer phone passes, disable Call Forwarding

or Voicemail.See " Call Forwarding " and "

Voicemail

" for details on Call Forwarding or Voicemail.

Address Book

Save phone numbers and mail addresses as well as birthdays, nicknames, etc.

Set ringtones for each contact as needed.

Address Book Caution

Contacts may be altered/lost if handset is left uncharged or due to accidents, malfunctions, repairs, handset upgrade/replacement, mishandling, etc. Back up important contacts and other data regularly. SoftBank Corp. is not liable for any damages resulting from loss/alteration of contacts.

Adding New Contacts


Window for saving new contact opens.


Set/enter each item SAVE

65

(Address Book)

Address Book opens.

Contact is saved.

Operations when Saving Contacts

Showing Other Savable Items

In window for creating new contact, More fields

・Save residential address, chat, memos, etc.

Setting (Labels) Groups

In window for creating new contact, More fields

Label Tap label ( )

・Log in to your Google account beforehand.

・To add a new label, Label Create new...

name of label OK

Enter

Saving Type of Phone Number, Etc.

In window for creating new contact, save

・For Custom, enter type name OK .

Tap type to

Deleting Entered Phone Number, Etc.

In window for creating new contact, for item

66

Syncing with Contacts on Server

Sync handset Address Book with Google contacts on server.

Also sign in to a Google Account before syncing with a non-Google Account.


(Settings) Accounts Tap account to sync

Account sync Contacts ( )

Dialing from Contacts


Phone opens.

Contacts appear.

・Alternatively, to open Contacts in Home Screen, Drag

Favorites Tray to top of Display (Address Book).

Tap contact

Contact opens.

Tap number


67

68

Messaging


Using Gmail....................................................................... 71

Using Email........................................................................74

70

Sending Messages (＋メッセージ

(+Message))

Sending New Messages

In Home Screen, (＋メッセージ)

Tap recipient

Message window opens.

・To send to a number/mail address not saved in contacts,

Enter number/mail address message.

Tap Add and create

Tap message entry field

Enter message

Message is sent.

New message

Using Gmail

Use Gmail (Google's webmail service) as well as your work/ personal email.

Setting an Account

Set up a Google Account or an email account to use Gmail.

When activating (Gmail) for the first time, account setup menu appears; complete setup.

・Account setup menu does not appear if you are already signed in to a Google Account.

・To use your existing account, information such as username

(user ID), password, and server name is required.


(Google) (Gmail)


Account setup is complete.

71

Account setup menu opens.


Add an email address

Tap account type

72

Creating/Sending Gmail


Enter recipient, subject and text

(Google)

(Gmail)

Message list opens.

Message is sent.

Operations when Creating Message

Adding Cc/Bcc Recipients

In message composition window,

Enter recipient in Recipient field

Attaching Files


Select where file is saved Select file

Attach file

・To attach files saved in Google Drive, select Insert from

Drive .

Selecting Recipients from Address Book


Contacts Select recipient

Add from

Setting Confidential Mode

In message composition window, mode Set each item SAVE

Confidential

Saving Current Message as Draft

While creating message, Save draft

Discarding Current Message


DISCARD

Discard

Message composition window opens.

Opening New Gmail

When message arrives, new message notification appears in lock screen.

In lock screen, Tap new message notification twice

Opening Gmail


73


・For two or more new messages, message list opens; Tap one.

・When screen is unlocked, or appears on Status Bar.

Drag Status Bar down, then Tap notification.

(Google)

(Gmail)

Message list opens.

Tap message


74

Operations when Opening Messages

Replying to Messages

In message window,

Create message for message to reply to

・To reply to all, for message to reply to Reply all .

・Alternatively, at bottom of message window, Tap Reply

/ Reply all .

Forwarding Messages

In message window,

Forward for message to forward

Create message

・Alternatively, at bottom of message window, Tap

Forward .

Resetting Messages as Unread

In message window,

・Alternatively, in message list, Tap icon for message to reset as unread ( ) .

Deleting Messages

In message window,

・Alternatively, in message list, Tap icon for message to delete ( ) .

Archiving Messages

In message window,

・Alternatively, in message list, Tap icon for message to archive ( ) .

Syncing Accounts Manually

In message list, Drag down

・Sync sent and received messages manually at any time regardless of the automatic sync settings.

Using Email

Send/receive email using application.

(Email), an email-only

Setting an Account

Set up an email account to use email.

When activating (Email) for the first time, account setup menu appears; complete setup.

・Information such as username (ID), password, and server name is required.


(Tools) (Email)

Account setup menu opens at first activation.


Follow onscreen prompts to set up account

Account setup is complete.

Creating/Sending Email


(Tools) (Email)

Message list opens.

Saving Current Message as Draft

While creating message, Save draft

Discarding Current Message


DISCARD

Discard

Adding Quick Response Text

In message composition window, response Select text

Insert quick

Opening New Email

When message arrives, new message notification appears in lock screen.

75

In lock screen, Tap new message notification twice

Message composition window opens.

Enter recipient, subject and text


・For two or more new messages, message list opens; Tap one.

・When screen is unlocked, appears on Status Bar. Drag

Status Bar down, then Tap notification.

Message is sent.

Operations when Creating Message

Adding Cc/Bcc Recipients


Enter recipient in Recipient field

Attaching Files


Select where file is saved Select file

Attach file

76

Opening Email


(Tools) (Email)

Syncing Accounts Manually

In message list, Drag down

・Sync sent and received messages manually at any time regardless of the automatic sync settings.

Message list opens.

Tap message


Operations when Opening Messages

Replying to Messages

In message window,

・To reply to all,

Create message

Reply all .

Forwarding Messages

In message window, Forward Create message

Resetting Messages as Unread

In message window,

・Alternatively, in message list, Tap icon for message to reset as unread ( ) .

Deleting Messages

In message window, OK

・Alternatively, in message list, Tap icon for message to delete ( ) OK .

Internet


78

Using the Internet (Chrome)

Use Chrome simply by entering words to search for or URLs.

TLS

TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by

TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats

(eavesdropping, falsification, impersonation, etc.).

TLS Caution

When opening a secured page, users must decide as their responsibility whether or not to open the page with use of TLS. SoftBank Corp. and the Certification Authorities

Symantec Website Security G.K. and Cybertrust make no guarantees whatsoever to users regarding security of TLS.

Using Chrome

In Home Screen, (Chrome)

Enter search string or URL

Chrome activates.


Tap Text entry field

Search results appear or a Website opens.

Chrome Operations

Opening New Tabs

Open multiple Websites in different tabs to switch between them easily.

In Chrome, New tab

・To switch tabs, Tap

・Number in and then target tab.

changes with number of tabs.

Opening Recent Tabs

In Chrome, Recent tabs Tap tab

Viewing Websites without Leaving Browsing

History, Cookies, Etc.

In Chrome, prompts

New incognito tab Follow onscreen

Closing Tabs

In Chrome, for tab

・Alternatively, Flick tab left/right to close.

・Number in changes with number of tabs.

Searching within Website

In Chrome, Find in page

Search results are highlighted.

Enter search text

Saving (Downloading) Images

In Chrome, Touch & Hold image Download image

・ appears on Status Bar when image is saved

(downloaded). To open the image, Tap download complete notification in Notifications Window.

・Open saved (downloaded) image from (Contents

Manager), (Album), etc.

Opening Saved (Downloaded) Image, Etc.


(Contents Manager) Tap image, etc.

・When menu appears, Tap Downloads .

Adding Bookmarks


79

Chrome activates.

Show Website to add

( )

Current Website is added to Bookmarks.

80

Bookmark Operations

Editing Bookmarks

In Chrome, edit Edit

Bookmarks

Edit each item for bookmark to

Moving Bookmarks

In Chrome, move Move

Bookmarks

Select location for bookmark to

・SoftBank folder and bookmarks in SoftBank folder cannot be moved.

Deleting Bookmarks

In Chrome, delete Delete

Bookmarks for bookmark to

Checking Browsing History


Chrome activates.

History

History window opens.

Tap record

Website opens.

Setting Chrome

Make Chrome settings. Settable items are the following.

Item

Sign in to

Chrome

Search engine

Autofill and payments

Passwords

Notifications

Privacy

Accessibility

Site settings

Languages

Data Saver

About Chrome

Description

Sign in to your Google Account and make settings for bookmarks, history, etc. View account information.

Select a search engine.

Enable or disable automatic form entry, or edit address and credit card information.

Enable or disable the saving of user names and passwords by websites, confirm/delete websites that have saved passwords, etc.

Make notification settings.

Set whether to show suggestions for an access error, whether usage and error reports are sent, etc.

Set text size, etc.

Set whether to allow cookies, enable

JavaScript, etc.

Make language settings.

Set whether to economize data usage by compressing Websites before reading them.

View version information, etc. about

Chrome.


Settings Set items

Settings are complete.

・For some items, additional settings may appear when

Tapping the item.

81

Chrome activates.

82

Camera


84

Capturing Photos/Videos

Photos and videos taken with handset are saved to handset

(internal storage).

Camera Cautions

General Use

Mind etiquette when using Camera.

Test Camera before shooting special moments.

Do not use Camera in places where shooting is prohibited.

Shot images may not be used/transferred without copyright holder (photographer) permission, except for personal use.

If Lens Becomes Dirty

Fingerprints/smudges on lens prevent capturing of clear images. Wipe lens with a soft cloth beforehand.

Avoid Exposure to Direct Sunlight

Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images.

Mobile Light Warning

Do not turn on Mobile Light close to eyes, look directly at

Mobile Light when on, or shine Mobile Light in eyes; may affect eyesight or cause other problems.

Capturing Photos

In Home Screen, (Camera)

Drag shooting mode at bottom to right and select Picture

Photo Viewfinder (Back Camera) appears.

Aim Back Camera at subject

・Drag up/down to adjust brightness.

・Pinch/Spread to zoom out/in.

・Tap subject for focus lock. To cancel, Tap area outside the focus mark.

/ Volume Up/Down Key

Shutter clicks and photo is saved.

・If focus is locked, alternatively, Tap the focus mark to capture photo.

・To capture continuously, Touch & Hold or Press Volume

Up/Down Key for 1+ seconds.

Troubleshooting

Q.

Camera exits suddenly

A.

Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits.

A.

Camera exits automatically after a period of inactivity.

Photo Viewfinder (Front Camera)

Layout

85

Q.

Images are dark/grainy

A.

Is there a strong light near the subject, or a strong light source in the screen? Avoid letting a strong light source (the sun, light, etc.) in the screen. Leaving handset in a warm place for a long time or where

Camera is in direct sunlight for a long time may affect image quality.

Q.

Images captured with Mobile Light appear whitish

A.

A finger or cover near the lens can reflect light from

Mobile Light and cause captured images to appear whitish.

Photo Viewfinder (Back Camera) Layout

(

Recognition icon 1

Subject recognized by AI (person (

), cuisine ( ), flowers (

), dog ( ), cat

), evening view ( ), fireworks ( ), B&W ( )).

Capture photo.

Shooting menu

Change shooting scene.

Front/Back Camera switch

Switch between Front Camera and Back Camera.

Mobile Light

Change Mobile Light setting.

Settings

Access various Camera settings.

HDR indicator 2

Appears when HDR function activates for capture.

Album/thumbnail

Open Album, or view immediately captured photo/video.

Shooting mode

Drag left/right to change shooting modes ( Video /

Picture / Slow Video / Time Laps ).

1　Appears during AI Auto .

2　Appears when Auto HDR is enabled.

・Indicators shown in Viewfinder and available functions/ settings vary depending on Camera type and shooting mode/ scene.

Selfie Flash

Entire screen fires in place of a flash; people appear bright in selfies taken at night.

Adjustment bar 1

Set manually.

Bokeh background soft focusing 2

AQUOS beauty 2

Set whether to use AQUOS beauty function.

AQUOS beauty setting icon 3

Adjust skin tone, diminutive features, color, brightness, and large eyes.

Reset icon

Reset manual adjustments.

1　Appears after Tapping Bokeh icon or AQUOS beauty setting icon.

2　Appears when Flicking right edge of Display to the left.

3　Appears when AQUOS beauty function is enabled.


86

Recording Videos

In Home Screen, (Camera)

Drag shooting mode at bottom to right and select Video

Video Viewfinder appears.

・Drag shooting mode at bottom to left and select Slow

Video to capture video with smoother motion than normal.

・Drag shooting mode at bottom to left and select Time

Laps to capture video where passage of time is sped up for a compressed-time video.

Aim Back Camera at subject

Tone sounds and video is saved.

Troubleshooting

Q.

Camera exits suddenly

A.

Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits.

A.

Camera exits automatically after a period of inactivity.

Q.

Images are dark/grainy

A.

Is there a strong light near the subject, or a strong light source in the screen? Avoid letting a strong light source (the sun, light, etc.) in the screen. Leaving handset in a warm place for a long time or where

Camera is in direct sunlight for a long time may affect image quality.

Q.

Images captured with Mobile Light appear whitish

A.

A finger or cover near the lens can reflect light from

Mobile Light and cause captured images to appear whitish.

・Drag up/down to adjust brightness.

・Pinch/Spread to zoom out/in.

・Tap subject for focus lock. To cancel, Tap area outside the focus mark.

Video recording starts (window while capturing).

・During capture, Tap capture a photo.

or Press Volume Up/Down Key to

Video Viewfinder Layout

Settings

Access various Camera settings.

Mobile Light


Front/Back Camera switch

Switch between Front Camera and Back Camera.

Shooting menu

Change shooting scene.

Capture video.

Album/thumbnail

Open Album, or view immediately captured photo/video.

Shooting mode

Drag up/down to change shooting modes ( Video /

Picture / Slow Video / Time Laps ).


Video Viewfinder Layout While

Capturing

Mobile Light


Captured photo

Appears after capturing photo while capturing a video.

Shooting time

Battery level

Stop capturing.

Photo capture


87

88

Music & Images



90

Listening to Music (Play Music)

Play Music

Playing High-Resolution Audio

Handset supports high-resolution audio playback.

Requires commercially available headphone or speaker compatible with high-resolution audio.

(Output to Earphones-Microphone Jack on 3.5mm

Earphones Adapter connected to External Connection Jack.)

Playable music formats are those with a combined quantization bit rate and sampling frequency of 16 bits and 64 kHz or more, or 24 bits and 44.1 kHz or more, and that are WAVE, FLAC, or DSD (DSF, DSDIFF)*.

(*Converted and played back in Linear PCM.

DSD:2.8224/1 bit and 5.6448 MHz/1 bit converted to

PCM:176.4 kHz/24 bits

DSD:11.2896/1 bit and 22.5792 MHz/1 bit converted to

PCM:352.8 kHz/24 bits)

Handset compatible with Qualcomm ® aptX™ HD audio.

When connected to a Qualcomm ® aptX™ HD audio device, output is at 48 kHz/24 bits.

File Formats

Supported file formats:

・3GPP, MPEG-4, ADTS raw AAC, FLAC, MP3, MIDI, XMF,

RTTTL/RTX, OTA, iMelody, OGG Vorbis, WAVE

Playing Music


(Google) (Play Music)

Music library

Music library opens.

ARTISTS / ALBUMS / SONGS / GENRES

Tap item Tap song

Listen Now opens.


Song plays.

・For SONGS (in ), Tap song directly.

・Depending on category, after Tapping an item, Tap another item (e.g., album name).

Opening Music Playback Screen

While playing song, Drag playback bar at Display bottom up

Music Playback Screen Layout Creating Playlists


(Google) (Play Music)

91

Song image

Toggle repeat all songs, repeat current song, normal playback.

Drag slider to adjust playback position.

Song rating

Play previous song/play current song from beginning.

Song image/return to music list.

Song title/artist

Show playback queue (list of songs to be played).

Add to playlist, go to artist, etc.

Toggle shuffle playback on/off.

Play next song.

Song rating

Pause/play.

Listen Now opens.


playlist

Music library

Add to playlist for item/song to add to

NEW PLAYLIST

Enter name and description CREATE PLAYLIST

Playlist is created.

92

Adding Currently Playing Song to a

Playlist

Add to playlist In Music Playback screen, playlist name

Song is added to playlist.

Tap

Viewing & Managing Photos/

Videos (Album)

Playing Videos Compatible with Dolby

VisionTM

Once a video compatible with Dolby Vision plays, the view mode setting appears in Notifications Window. Select a view mode.

Viewing Photos/Videos

View captured/downloaded photos and videos.

Image

Photo

Video

File format

JPEG, PNG, GIF, BMP, WebP, HEIF

3GPP, MPEG-4, MPEG-TS, WebM, Matroska


(Album)

Photo/video list appears.

・Flick up/down for hidden photos/videos.

Tap photo/video

Photo/video opens (file view window).


・For video playback, Tap , then follow onscreen prompts.

About Photo/Video List

Photo/Video List Categories

Tap to show file categories ( All , Date , Folder

, Event and Map ) below "View Change". Tap category to access files sorted into the category. Alternatively, to show file categories, Flick left edge of Display to the right.

・When activating Album for the first time, All photo/ video list opens. Album activates in the last-used state thereafter (photo/video list or folders view).

Filtering Files in Photo/Video List

Tap for filter criterion ( All Video / Slow Motion

/ Rapid Shooting pic / Background Blur ) in "Filter

Change." Tap filtering type to access photos/videos sorted into the filter. Flick left edge of Display to the right.

・To cancel filter, Tap .

Icons Appearing for Photos/Videos in Photo/

Video List

Icon appears for photos/videos, indicating corresponding shooting mode or setting specified for them.

・ appears for photos captured with Rapid Shooting pic.

Tap photo, then Tap in file view window, to open

・ photos as index at Display bottom (Rapid Shooting pic index window).

appears for photos captured in DeFocus mode. Tap photo, then in file view window, Drag left/

・ right to adjust intensity of defocusing effect.

appears for photos captured with an application capable of 360-degree panorama shots. Tap photo, then

Tap in file view window, to view photo rotatable

・

360 degrees from left to right, and top to bottom.

appears for videos captured in slow video mode.

See " スロービデオモードで撮った動画を再生する (http:// help.mb.softbank.jp/aquos-zero/04-06-08-02.html) "

・

(Japanese) for details.

appears for videos with a photo captured while taking the video. Tap video, then in file view window,

93 enable With photos ( ) and Tap to also play photos captured during video capture (Video with Photos

Playback screen).

Alternatively, in file view window for photos captured

・ while taking a video, Tap to play a video.

appears for photos/videos that are set to be hidden.

・ appears for photos captured with Intelligent Framing.

Tap photo, then Tap in file view window, and at

Display bottom the original image (captured photo) and a recommended image (intelligently framed photo) appear. Flick screen left/right to toggle original and recommended images.

may not appear immediately after activating handset. Activate Album again after waiting a while.

Photo/Video Viewing Operations

Using Slideshow

In photo/video list or file view window,

・To stop slideshow, Tap image.

Slideshow

Saving Images as Wallpapers or Address Book

Contact Photos

Follow In file list window, onscreen prompts

・If

Register image is hidden, Tap Display first.

Zooming In/Out on Photos/Videos

In file view window, Tap Display twice or Pinch/Spread

Switching Views in Photo/Video List

In photo/video list or folders view,

Thumbnail view

Grid (large) view

Settings

Multi-tile view / Grid view /

Setting Whether to Show Images More Clearly

In photo/video list or folders view,

Detail up

・Tap Detail up to toggle on ( )/off (

Settings

).

Showing Rapid Shooting Pic Photos

Continuously

In Rapid Shooting pic index window,

・Tap to stop.

94

Selecting a Range of Photos from Rapid

Shooting Pic

In Rapid Shooting pic index window,

Drag /

Clip range right and left to select the desired range YES

Photos that have not been selected are deleted.

Selecting Desired Photos from Rapid Shooting

Pic

In Rapid Shooting pic index window, Tap desired photo to set as favorite ( )

・In Rapid Shooting pic index window, Tap Display only marked images to show only photos set as favorites.

Selecting and Deleting Photos from Rapid

Shooting Pic

In Rapid Shooting pic index window, selection Tap photo(s) to delete (

YES

)

Delete

Delete

Selecting and Saving Photos from Rapid

Shooting Pic

In Rapid Shooting pic index window, Tap photo

Register image Follow onscreen prompts

Checking Photos Captured while Capturing a

Video

In Video with Photos Playback screen, See photos

・Alternatively, Flick screen up while video is playing.

Saving Frame from Video as Photo (Atokara

Capture)

In video file view window,

Drag

Trimming image left or right to show frame to capture

Shown frame is saved.

・If is hidden, Tap Display first.

・To move backward/forward frame by frame, Tap / or Drag frame left/right.

・To save the current image as a photo and share it, Tap

. Follow onscreen prompts.

Saving Portion of Video (Atokara Capture)

In video file view window,

Drag

Trimming video left or right to select portion to trim

SAVE

The selected portion of video is saved.

・If is hidden, Tap Display first.

・Tap / to change the portion in frame units.

・To save the selected portion as a video and share it,

Tap . Follow onscreen prompts.

Setting a Photo/Video to be Hidden in Album

In photo/video list, Tap photo/video to hide

)

・Tap to hide ( ), to show ( ).


・If / is hidden, Tap Display first.

(

Setting Multiple Photos/Videos to be Hidden in

Album

In photo/video list, Touch & Hold photo/video (

Tap other photos/videos

)

Hide the selected images YES

・Tap photo/video to toggle selected (

( ).

)/unselected

Hiding Specified Photos/Videos in Album

In photo/video list or folders view, images Hide images

Display/Hide

Photos/videos set to be hidden (

Album.

・To show hidden photos/videos, Tap

) are hidden in

Display/Hide images Display images .

・In applications other than Album, even photos/videos set to be hidden appear.

Troubleshooting

Q.

Cannot open photos or videos

A.

The database may be disabled.Connect handset to a PC using a commercially available USB Type-C cable, and delete the DATABASE folder in ¥PRIVATE¥SHARP¥PM on internal storage before opening photos or videos.

Application Basics


Applications.......................................................................97


96

Confirmation when First

Activating Applications

Set the operation of applications when activating for the first time.

The type and content of a confirmation differ with the application. The following explains two types of confirmation:

First things first and Battery optimization.

Setting Required Permissions for

Applications

Permit applications to use data on handset, Camera, etc.

Activating (Album) for the first time is described as an example.

・An application may not function correctly if permission to use it is not set.


(Album)

DENY / ALLOW


・Normally, select ALLOW to permit usage of the function.

・For several functions, continue in the same way.

Other Ways to Set Required Permissions for Applications

Setting Functions to Use by Application


(Settings) Apps & notifications See all XX apps function

Tap application name Permissions Tap

・Tap function to toggle on ( )/off ( ).

Setting Applications with Permitted Usage by

Function


(Settings) Apps & notifications App permissions Tap function Tap application name



).

In First things first confirmation, NEXT

Setting Battery Optimization

Enable Battery optimization to prevent applications from running while Display is turned off (except while charging).

・Confirmation for optimizing Battery appears when launching or making settings for some applications. Normally, ignore

Battery optimization. Optimizing the Battery may cause some applications to exit.

・If Battery optimization is enabled, applications are disabled while Display is turned off (except while charging).

Applications/functions may become unusable or other unintentional operation may occur.

Setting Battery Optimization from

(Settings)


(Settings) Apps & notifications Advanced

Special app access Battery optimization

Not optimized All apps

Optimize / Don't optimize

Tap application name

DONE

Applications

Activating Applications


Tap application

97

Application activates.


Using Applications

Setting Required Privileges for Using

Applications

Some applications first require permission to access handset data or privileges to access important functions such as photographing.

Confirmation appears for applications requiring permission when first activated. Follow onscreen prompts.

・See "

Confirmation when First Activating Applications

" for details.

98

Function Shortcuts

With some applications, Touch & Hold for shortcuts to functions. Tap function shortcut to launch function directly.

Opening Recent Apps Window

Flick up

Exiting Applications

In any application, Tap repeatedly

Home Screen returns and application exits.

・Home Screen also returns when Tapping on Navigation

Bar, but application does not exit. Exit it from recent apps window. See "

Opening Recent Apps Window

" for details.

Where to Obtain Applications &

Updates

Use Google Play™ to obtain new applications or update installed ones. See "

Adding/Deleting Applications " for

details.

Recent apps window opens.

・In app list, recent apps window does not appear by Flicking up.

・When Swipe up on Home button is disabled, Tap on

Navigation Bar for recent apps window. See " Navigation Bar "

and " System Settings " for details.

Opening Most Recently Activated

Application

Flick right

・When Swipe up on Home button is disabled, Tap in recent apps window.

Recent Apps Window Layout

Activate recently used applications.

1

Favorites Tray

Show application menu.

Remove all applications from the list. 2

1　Flick up to remove from the application list.

2　Appears when Flicking application list to the right.

Application Menu Operations

Checking Application Information

In recent apps window, Tap icon of application in list

App info

・May not be usable with some applications.

Splitting Screen (Multi-Window)


Split Screen Follow onscreen prompts

・See " Multi-Window " for details.

・May not be usable with some applications.

Pinning Screen


Pin GOT IT

・Appears when "Screen pinning" is enabled. See " Security &

Location Settings " for details.

99

Adding/Deleting Applications

Download a variety of applications (free/paid) from Google

Play. Change the setting of downloaded applications to enable manual or automatic updates. Sign in to a Google Account beforehand.

Getting Help with Google Play

In Google Play, Help & feedback

Google Play Help window opens.

Google Play Cautions

Application Installation Disclaimer

Many different kinds of applications can be installed on handset from Google Play (provided by Google LLC).

SoftBank Corp. is not responsible in any way for userinstalled applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).

Google Play Operations & User Interface

Operations and user interface are subject to change due to automatic application updates or other reasons.

Installing Free Applications


100

(Play Store)

Purchasing Applications


Google Play opens.


Tap free application

(Play Store)

INSTALL

Google Play opens.


Tap paid application

Application downloads and installs.


Tap price

・If payment confirmation appears, follow onscreen prompts.

BUY

Enter password for Google account CONFIRM

Refund Requests

Request refunds within designated period. Returned applications are deleted from handset; no payment is required. One refund request per application.

In Google Play, application REFUND

My apps & games

YES

Tap

101

Application Purchase Disclaimer

Purchase applications at your own risk. SoftBank Corp. is not responsible for any disadvantage resulting for user or third parties.

CONTINUE


Purchased Applications

Payment

Pay once. Re-downloads of uninstalled applications are free of charge.

Use on Other Android™ Devices

Install same application on other Android devices under same Google Account at no added cost.

102

Updating Installed Applications


(Play Store)

Uninstalling Applications

Applications installed via Google Play can be deleted

(uninstalled).


Google Play opens.


My apps & games

(Play Store)

Google Play opens.


Tap application UPDATE



Making Application Update Settings

Setting Automatic Update Options

In Google Play, apps

Settings

Select update item DONE

Auto-update

Setting Automatic Update by Application

In Google Play, application

My apps & games

Enable auto update

Tap


・Tap Enable auto update to toggle on ( )/off ( ).

・Automatic update is not available for some applications.

My apps & games

Tap application

UNINSTALL

OK

Application is deleted.

103

104

Managing Data

Backup & Restore...........................................................106


106

Backup & Restore

Backup/Restore Options

Backup and restore options are the following.

Option

あんしんバック

アップ (Anshin

Backup)

Corresponding applications

Transfer to other devices

(e.g., PCs)

Description

Use あんしんバックアップ (Anshin Backup) to back up handset data to a server in the network or to internal storage in handset, and restore to handset as needed. See

SoftBank Website for details.

http://help.mb.softbank.jp/app/ safety_backup/ (Japanese)

Depending on application, backup/restore settings can be changed.

Connect handset to a PC or other device using a commercially available USB Type-C cable to exchange data.

Importing Data from Other

Mobiles

Import data from other mobiles, etc. using Bluetooth ® .

Receiving Data via Bluetooth

®

(e.g.,

Address Book)

When data reception request arrives, notification appears in lock screen. To receive data:

Tap Bluetooth ® share notification twice

・In Home Screen, appears on Status Bar. Drag Status Bar down, then Tap Bluetooth ® share notification.

ACCEPT

After data reception, Drag Status Bar down


Tap Bluetooth ® share notification Tap file

Data is saved.


Opening Files Received by Bluetooth

®

Transfer


(Settings) Connected devices Connection preferences onscreen prompts

Received files Tap file Follow

107

108

Wi-Fi/Bluetooth

®



Using Tethering.............................................................. 120

110

Connecting by Wi-Fi

Handset supports Wi-Fi (wireless LAN). Access the Internet via household Wi-Fi networks.

Automatic Updates for Optimizing Wi-

Fi Connection

While using Wi-Fi, updates for optimizing connection may be received or applied automatically.

Connecting Selected Access Points


Wi-Fi

Wi-Fi menu opens.

Use Wi-Fi ( )

(Settings)

Wi-Fi is enabled.

・Access point search starts; available access points appear upon completion.

・Tap Use Wi-Fi to toggle on ( )/off ( ).

Tap access point

Network & internet

Enter password CONNECT

Handset connects to the access point.

・Password (indicated by WEP, WPA, KEY, etc.) may be found on a label on your Wi-Fi router. For details, contact the vendor of the router. For public wireless LAN services, check the password with your ISP.

・Depending on access point, password entry may not be required.

Wi-Fi Operations

Enabling/Disabling Automatic Use of Wi-Fi when High-Quality Network Is Saved (Home

Network, Etc.)

In Wi-Fi menu, Wi-Fi preferences automatically

Turn on Wi-Fi

・Tap Turn on Wi-Fi automatically to toggle on ( off ( ).

)/

Enabling/Disabling Available Network

Notifications

In Wi-Fi menu, Wi-Fi preferences notification

Open network

・Tap Open network notification to toggle on ( off ( ).

)/

Installing Certificates

In Wi-Fi menu, Wi-Fi preferences

Install certificates

Advanced


Enabling/Disabling Network Rating Provider


Network rating provider

Advanced

Select provider

Checking MAC Address

In Wi-Fi menu, Wi-Fi preferences Advanced

・MAC address is shown below "MAC address."

111

Checking IP Address


・IP address is shown below "IP address."

Advanced

Checking Access Point Activity while Connected

In Wi-Fi menu, Tap access point

・Connection activity, signal strength, frequency, security, etc. appear.

Troubleshooting

Q.

Cannot detect access points

A.

There may be multiple access points using neighboring channels. In this instance, handset may not detect access points correctly.

112

Entering Details Manually to Connect


Use Wi-Fi ( )

(Settings)

Wi-Fi is enabled.


Add network

Network & internet

Enter network name

Wi-Fi

Wi-Fi menu opens.

Select security

Enter password SAVE

Deleting Connected Access Points

113


Handset is connected.

・Entering a password is not required if an access point is not security protected.

(Settings)

Network & internet

Wi-Fi

Wi-Fi menu opens.

114

Tap connected access point

Deleting Saved Access Points


FORGET

(Settings)

Handset disconnects from the access point.

・After disconnecting from an access point connection, the password may need to be entered again to reconnect.

Network & internet

Wi-Fi

Wi-Fi menu opens.

Saved networks

Tap access point

FORGET

The access point is deleted.

115

Using Wi-Fi Direct

Use Wi-Fi Direct to establish a Wi-Fi connection with other

Wi-Fi Direct compatible devices with no need for an access point or Internet connection.


(Settings) Network & internet Wi-Fi

Wi-Fi menu opens.

Use Wi-Fi ( )

Wi-Fi is enabled.


Wi-Fi preferences Advanced

116

Wi-Fi Direct

Found Wi-Fi Direct compatible devices appear in Peer devices field.

・If target device does not appear, Tap SEARCH FOR

DEVICES to try searching again.

Tap target device authentication

Follow onscreen prompts for

Handset connects to the device.

・If connection is not accepted after a certain period, the connection request is canceled.

・To stop the connection, Tap the connected device OK .

Using Bluetooth

®

Function

Connect handset to other Bluetooth ® devices (e.g., headset) for handsfree conversations, or connect to other Bluetooth ® capable mobile phones, etc. to exchange data.

Bluetooth

®

Connectivity

The Bluetooth ® function is a technology that enables wireless connection with PCs, Bluetooth ® devices with handsfree functionality, etc. such as the following.

Function

Sound output

Handsfree conversation

Data exchange

Description

Listen to music, audio, etc. wirelessly.

Use Bluetooth ® devices (e.g., headsets) for handsfree conversations.

Exchange data with Bluetooth ® devices.

Enabling Bluetooth

®

Function


(Settings) Connected devices Connection preferences

Bluetooth

117

Troubleshooting

Q.

Cannot use Bluetooth ®

A.

Handset may be in Airplane mode. If in Airplane mode,

Bluetooth ® function is disabled. Bluetooth ® function can be enabled again after placing handset in Airplane mode.

Bluetooth

®

Cautions

Connection

Bluetooth ® connection may not be possible with some

Bluetooth ® devices. In addition, noise may interfere with wireless or handsfree conversations.

File Transfer

Files may not appear correctly on recipient devices.

Off

Bluetooth ® menu opens.

Bluetooth ® is enabled ( On

・To disable Bluetooth ® , Tap On

).

( Off ).

Renaming Handset Name that Appears on Other Devices

In Bluetooth ® menu, Device name

RENAME

・Available when "Bluetooth" is enabled.

Enter name

118

Pairing Bluetooth

®

Devices

Search for and pair nearby Bluetooth ® devices. Paired

Bluetooth ® devices can be connected easily.

・Set Bluetooth ® devices pair to be discoverable on handset first.


(Settings) Connected devices Pair new device

Connecting to Paired Bluetooth

®

Devices

Connect handset and paired Bluetooth ® device.

・Enable the Bluetooth ® function on handset and the paired

Bluetooth ® device beforehand.


(Settings) Connected devices Previously connected devices field.

Found Bluetooth ® devices appear in Available devices

Tap target device authentication

Follow onscreen prompts for

Pairing completes; handset connects to some devices (e.g., handsfree devices) automatically.

・Authentication procedure varies by device. Passkey entry may be required.

・Passkey is a 1 to 16-digit number or a set of characters/ symbols required for authentication between handset and other devices.

Screen of previously connected device appears.

Tap target device

Handset connects to the device.

Connection by Accepting Connection

Requests

Handset automatically accepts connection requests from paired devices. For unpaired devices, set handset to be discoverable, then perform pairing operation on other devices. When connection request arrives, follow onscreen prompts.


Paired Bluetooth

®

Device Operations

Renaming Paired Devices

In screen of previously connected device, device Enter name RENAME for paired

Unpairing Devices

In screen of previously connected device, to unpair FORGET FORGET DEVICE for device

Receiving Data via Bluetooth

®

See " Receiving Data via Bluetooth ® (e.g., Address Book)

" for details.

119

Sending Data via Bluetooth

®

(e.g.,

Address Book)


(Address Book)

Tap target device

Address Book opens.

Tap contact

Data is sent.

Sending to Several Contacts

Touch & Hold contact in Address Book contact ( ) Bluetooth device

・Tap contact to toggle selected (

Tap another

Tap other

)/unselected ( ).

Contact opens.

Share Bluetooth


120

Using Tethering

About Tethering

Tethering makes handset act as an external modem (like a Wi-

Fi router).

Use tethering to connect a PC or game device to the Internet through handset.

・Requires separate subscription.

・Use after confirming that handset is updated to the latest system.

Setting Tethering

When using tethering, several methods are available for connecting handset with other devices.

Make settings according to connection method and status of target device beforehand.


Item

Wi-Fi hotspot

USB tethering

Bluetooth tethering

Description

Set whether to enable tethering via Wi-Fi, and make Wi-Fi hotspot tethering settings for network name, security, etc.

Set whether to enable tethering via a commercially available USB Type-C cable.

Although data transfer is faster with USB

3.1, it may affect call and data transfer quality.

Set whether to enable tethering via

Bluetooth ® .



Hotspot & tethering

Hotspot & tethering menu opens.

Set each item


Handset Settings

About Settings............................................................... 122




Sound Settings................................................................139



System Settings..............................................................158


122

About Settings

The User Guide describes main setting options.

About Settings

Customize operation of handset functions.

・Tap search bar at top of Display or to search for items in settings menu.

・Suggested settings appear as candidates at top of settings menu.

Handset settings include the following items.

Item

Phone number

Network & internet

Connected devices

Apps & notifications

Battery

Display

Sound

AQUOS Useful

Description

Check own phone number.

Make network and Internet settings for

Wi-Fi, mobile network, data usage, etc.

Make Bluetooth ® and other device connection settings.

Make notification and application settings applications.

Check Battery usage and make settings to save battery power.

Set Display brightness, wallpaper, etc.

Set ringtone, notification sound, etc.

Set ROBOQUL motion and useful functions such as Simple mode and Clip Now.

Home applications

Change the home application.

Storage

Security & location

Accounts

Accessibility

Google

System

Troubleshooting

Check memory space of internal storage and USB drive, etc.

Make security settings including screen lock and security codes as well as location.

Create/add accounts, sync accounts, etc.

Set captions, magnification gestures, and other useful accessibility functions.

Make settings for Google services.

Check and make settings for language, input, date and time, backup, reset, handset information, etc.

Check FAQ on Sharp Website and do a self-check.


(Settings)

Settings appear.

Select item to set

Settings open.

Data Usage Settings

Check the amount of your mobile data usage (per month) and restrict usage.

Data usage is only as tracked by handset, and may differ from actual data usage statement.

Data Usage Settings



Network & internet window opens.

Data usage

Data usage menu opens.

Data Usage Operations

Setting Data Saver

In Data usage menu, Data Saver

・Tap Use Data Saver to toggle on (

Use Data Saver

)/off ( ).

Setting Whether to Exclude Application(s) from

Data Saver

In Data usage menu, Data Saver


・Tap application name to toggle on (

Unrestricted data

)/off ( ).

123

Setting Whether to Use Mobile Data

In Data usage menu, Mobile data

・Tap Mobile data to toggle on ( )/off (


).

Setting Whether to Permit Restriction on Use of Data when Data Saver Set

In Data usage menu, App data usage name Unrestricted data usage

Tap application

・Tap Unrestricted data usage to toggle on (

( ).

)/off

Setting Whether to Alert User when Mobile

Data Usage Reaches Alert Amount

In Data usage menu, Data warning & limit warning

Set data

・Tap Set data warning to toggle on (

・When data usage reaches the alert amount,

)/off ( appears

).

on Status Bar.

Setting Whether to Use Restriction on Use of

Mobile Data

In Data usage menu, Data warning & limit limit

Set data

・Tap Set data limit to toggle on ( )/off ( ).


・When data usage reaches the upper limit, notification indicating that mobile data communication is disabled appears. Follow onscreen prompts.

Viewing Data Usage with Wi-Fi

In Data usage menu, Wi-Fi data usage

124

Checking Mobile Data Usage


App data usage

Check application data usage in App data usage window.

(Settings)

Network & internet


Data usage


Checking Data Usage per Application


App data usage

App data usage window opens.


(Settings)

125

Data usage for each application appears.

Network & internet


Data usage


126

Setting Reset Date for Data Usage


Data warning & limit

App data usage cycle

(Settings)

Flick date up/down to set reset date SET

Network & internet

Reset date is set.


Data usage


Setting an Alert Amount for Increased

Data Usage



Data warning

(Settings)

・Available when Set data warning is enabled.

Enter amount for alert SET

Network & internet

127


Data usage

Amount for data alert is set.

・Tap to change the unit (MB or GB).

・Data usages are approximate, and may differ from the actual data usage.


128

Changing Automatic Data

Communication & Sync Settings

Customize settings to automatically lower amount of data communication.

Change settings in the following ways.

Item

Location

Automatic syncing

Background data communication

Backup communication

Communication while abroad

Description

Disable location information. See "

Security

& Location Settings " for details.

Disable automatic syncing of applications and data set in your account. See

" Accounts " for details.

Restrict background data. See "

Restrict

Background Mobile Data

" for details.

Restrict data for backing up handset. See

" Backup/Restore Options

" for details.

Set handset to not permit data while

using handset abroad. See " Changing Data

Roaming Setting

" for details.

Setting a Limit on Mobile Data Usage


(Settings)

Network & internet


Data usage



Restrict Background Mobile Data


129

Data limit

・Available when Set data limit is enabled.

Enter amount for limit SET

(Settings)

Network & internet

Limit on data is set.

・Tap to change the unit (MB or GB).


Data usage


130

App data usage


Background data ( )

Restriction on background data is set.

・Tap Background data to toggle on ( )/off ( ).

Battery Settings

Save battery power by restricting some handset features, or check Battery usage.

Battery Settings


XX%

Item

Battery Saver

Adaptive

Battery

Battery percentage

Last full charge

Screen usage since full charge

Description

Check battery strength, condition, etc.

Save battery power by restricting some handset features.

Set whether to limit battery usage of seldom-used applications.

Set whether to show battery strength on

Status Bar.

Check time elapsed since last full charge.

Check screen battery usage since full charge.

Battery Operations

Checking Battery Usage


(Settings) Battery Battery usage

Battery usage window opens.

・In Battery usage window, Tap Show full device usage to check screen battery usage since full charge.

Checking Battery Usage for Each Application


(Settings) Battery Battery usage


Details of Battery usage for each application opens.

Setting Whether to Limit Battery Usage of

Seldom-Used Applications


(Settings) Battery Adaptive Battery

Use Adaptive Battery

・Tap Use Adaptive Battery to toggle on (

( ).

)/off

Setting Whether to Show Battery Strength in

Percent beside Battery Indicator on Status Bar


(Settings) Battery Battery percentage

・Tap Battery percentage to toggle on (

( ).

)/off

Using Battery Saver


131

(Settings)

Battery

Battery opens.

Battery Saver

Battery Saver menu appears.


132

TURN ON NOW


・To disable Battery Saver, Tap TURN OFF NOW .

・The setting switches to TURN ON NOW when charging starts.

Battery Saver Operations

Setting Whether to Enable Battery Saver

Automatically when Battery Level Falls to

Specified Level

In Battery Saver menu, Turn on automatically

・Tap Turn on automatically to toggle on (

( ).

)/off

Setting Battery Level at which to Enable

Battery Saver Automatically

In Battery Saver menu, Drag "At:" slider to adjust level

・Available when Turn on automatically is enabled.

Setting Whether to Minimize Display Brightness

In Battery Saver menu, Minimize display brightness

・Tap Minimize display brightness to toggle on ( off ( ).

)/

Setting Whether to Control Display Smoothness

In Battery Saver menu, Control display smoothness

・Tap Control display smoothness to toggle on ( off ( ).


)/

Display Settings

Set Display brightness, wallpaper, etc.

Display Settings


Item

Brightness level

Adaptive brightness

Sleep

Advanced

Description

Set Display brightness.

Set whether to automatically adjust of

Display brightness for surroundings.

Set a period of inactivity after which

Display turns off automatically.

Make settings for wallpaper, illumination, etc.

Display Operations

Setting Display Brightness


(Settings) Display

Drag bar to adjust brightness

Brightness level


Setting Whether to Automatically Adjust

Display Brightness for Surroundings


(Settings) Display Adaptive brightness

Adaptive brightness

・Tap Adaptive brightness to toggle on (

( ).

)/off

Setting Image in Internal Storage as Wallpaper for Home Screen and Lock Screen


(Settings) Display Advanced

Wallpaper Tap application name ( Album

(wallpaper) etc.) Follow onscreen prompts


Setting Preloaded Image as Wallpaper for Home

Screen and Lock Screen



Wallpaper Preset wallpaper Select image

SET TO WALLPAPER Home screen / Lock screen

/ Home screen and lock screen

Setting Text Font


(Settings) Display Advanced Font

Settings

REBOOT

Text font Tap font APPLY AFTER

・Tap SEARCH DOWNLOAD FONT to search for fonts on

Google Play.

・Depending on the application, changing the font may prevent text from being shown correctly. Reset to the preset font.

Setting Whether to Hide Navigation Bar


(Settings) Display Advanced Hide navigation bar

・Tap Hide navigation bar to toggle on ( )/off

( ).


Enabling RelaxView for Eye-friendly Image

Quality



RelaxView TURN ON NOW

・To disable RelaxView, Tap TURN OFF NOW .

Setting Brightness for RelaxView



RelaxView Drag "Intensity" slider to adjust

・Available when RelaxView is enabled.

Setting Whether to Enable RelaxView during

Specified Hours



RelaxView

Start time

Schedule Turns on at custom time

Specify time OK End time

Specify time OK

・Tap Turns on from sunset to sunrise to enable

RelaxView from nightfall until morning.

Setting Screen Saver Display Options and

Images


(Settings) Display Advanced Screen saver Current screen saver Clock / Colors

/ Photos

・After Tapping Clock / Photos , next Tap for

"Current screen saver" and follow onscreen prompts.

133

Setting Timing for Activating Screen Saver


(Settings) Display Advanced Screen saver When to start Tap item

・To check set screen saver, Tap START NOW .

Setting Handset Theme


(Settings) Display Advanced Device theme Tap item

Setting Image Quality



Quality mode Recommended / Standard quality

/ Dynamic / Natural

Setting HDR Video Quality


(Settings) Display Advanced HDR video setting

HDR cinema

HDR standard / HDR dynamic /

Setting Whether to Use HDR Video-like

Rendering for Standard Video


(Settings) Display Advanced HDR video setting Virtual HDR

・Tap Virtual HDR to toggle on ( )/off ( ).

Setting Whether to Enable Hakkiri View, More

Suitable Resolution for Middle-Age/Senior

Users


(Settings) Display Advanced Hakkiri

View

・Tap Hakkiri View to toggle on ( )/off ( ).

Setting Whether to Let Screen Automatically

Rotate


(Settings) Display Advanced Autorotate screen

・Tap Auto-rotate screen to toggle on ( )/off

( ).

・Disable Auto-rotate screen to save battery power.

・The feature may not follow the setting with certain applications.

134

Setting Whether to Enable Touch Operation

Even with Gloves On


(Settings) Display Advanced glove mode

・Tap glove mode to toggle on ( )/off (


).

Glove Mode Cautions

Observe the following when using glove mode.

・Touch operation may not be possible depending on materials of your gloves.

・Disable Glove mode when not wearing gloves or when using handset in a bathroom.

Setting Display Timeout


(Settings)

Display

Display menu opens.

Sleep

Tap time

Setting Font Size


135

Set time until Display goes out.


・Set a shorter time to save battery power.

(Settings)

Display

Display menu opens.

Advanced

136

Font Settings

Setting Size of Images and Icons


Font size

(Settings)

Drag left/right

Font size is changed.

・Check the set font size in Preview.

Display

Display menu opens.

Advanced

Display size

Drag left/right

Image and icon sizes are changed.

・The feature may not follow the setting with certain applications.

・Check the set display size in Preview.

137

Setting Illumination

Set illumination pattern for Display. Settable items are the following.

Item

For incoming call

Illumi pattern/color for incoming call

When start charging

When unlocking

When ending a call

Description

Set whether handset illuminates for incoming calls.

Set illumination pattern and color for incoming calls.

Set whether handset illuminates when handset starts charging.

Set whether handset illuminates when unlocking screen.

Set whether handset illuminates when ending a call.


(Settings)

Display

Display menu opens.

138

Advanced

Illumination

Illumination menu opens.

Off / On


・Tap Off

Off ( ).

to toggle On ( ), On to toggle

Illumination Operations

Setting Whether Handset Illuminates for

Incoming Calls

In Illumination menu, For incoming call

・Tap For incoming call to toggle on ( )/off ( ).

Setting Illumination Pattern and Color for

Incoming Calls

In Illumination menu, Illumi pattern/color for incoming call Tap flash pattern OK Tap color

OK

・Available when For incoming call is enabled.

・Color cannot be set when Change by relationship ,

Pattern 11 or Pattern 12 is Tapped.

Setting Whether Handset Illuminates when

Handset Starts Charging

In Illumination menu, When start charging

・Tap When start charging to toggle on (

( ).

)/off


Unlocking Screen

In Illumination menu, When unlocking

・Tap When unlocking to toggle on ( )/off ( ).


Ending a Call

In Illumination menu, When ending a call

・Tap When ending a call to toggle on (

( ).

)/off

Sound Settings

Set ringtone, notification sound, etc.

Sound Settings


Item

Media volume

Call volume

Ring volume

Alarm volume

エモパー volume

Also vibrate for calls

Do not disturb

Prevent ringing

Phone ringtone

Advanced

Description

Set volume for music, videos, etc.

Set volume for calls.

Set volume for ringtones for incoming calls, etc.

Set volume for Alarm.

Set volume for emopa.

Set whether handset vibrates for incoming calls.

Make detailed Manner mode settings.

Set Manner mode that is activated by

Pressing Power Key and Volume Up Key.

Set ringtone.

Make settings for default notification sound, default alarm sound, Dolby Atmos, and other sounds and vibrations.

Dolby Atmos

®

Handset supports Dolby Atmos. In Sound window, Tap

Advanced Advanced settings and enable Dolby

Atmos ( ) to enjoy 3D surround effect with Dolby Atmos contents.

The audio effect is also present with media sound, ringtones, and alarms other than Dolby Atmos contents.

・3D surround effect requires commercially available earphones, headphones, or speaker (output to Earphones-

Microphone Jack on 3.5mm Earphones Adapter connected to External Connection Jack).

・Works with media sound, ringtones, and alarms other than high-resolution audio* playable on handset.

(* Playable music formats are those with a combined quantization bit rate and sampling frequency of 16 bits and 64 kHz or more, or 24 bits and 44.1 kHz or more, and that are WAVE, FLAC, or DSD (DSF, DSDIFF).)

Sound Operations

Setting Volume for Calls


(Settings) Sound Drag for "Call volume" to adjust

・Sound plays at set volume when releasing finger from

.

139

Setting Volume for emopa


(Settings) volume" to adjust

Sound Drag for "エモパー

・emopa speaks at set volume when releasing finger from

.

Setting Whether to Let Alarms / Media / Touch

Operation Sound when Do Not Disturb Is Set


(Settings) Sound Do not disturb Sound

& vibration Alarms / Media / Touch sounds

・Tap Alarms / Media / Touch sounds to toggle on

( )/off ( ).

Setting Notification Action when Do Not

Disturb Is Set


(Settings) Sound Do not disturb

Notifications No sound from notifications / No visuals or sound from notifications / Custom

・If selecting Custom , follow onscreen prompts.

Setting Action for Calls when Do Not Disturb Is

Set



Calls Set each item

Setting Message / Event / Reminder Action when Do Not Disturb Is Set



Messages, events & reminders Set each item

Setting Period until Do Not Disturb Is Canceled



Duration every time

Until you turn off

OK

/ For 1 hour / Ask

・In For 1 hour , Tap / + to change time until Do not disturb is canceled.

140

Setting Rules to Keep Do Not Disturb Active during Specific Hours or Events


(Settings) Sound Do not disturb Turn on automatically item

Sleeping / Event Set each

・To add a rule, Tap Add rule

・To delete a rule, Tap

.

for the rule

・Delete only added rules.

DELETE .

Activating/Canceling Do Not Disturb


(Settings) Sound Do not disturb TURN

ON NOW / TURN OFF NOW

Setting Manner Mode That Is Activated by

Pressing Power Key and Volume Up Key


(Settings) Sound Prevent ringing

Press Power & Volume Up together Tap item

Setting Sound for Notifications


(Settings) Sound Advanced Default notification sound Follow onscreen prompts

Setting Default Alarm Sound


(Settings) Sound Advanced Default alarm sound Follow onscreen prompts

Setting Dolby Atmos


(Settings) Sound Advanced Advanced settings Follow onscreen prompts

・Tap in "Dolby Atmos" to toggle on ( ), toggle off ( ).

・Tap DYNAMIC / MOVIE / MUSIC / CUSTOM to change between profiles to use.

・To return each profile to its default settings, Tap right of profile name.

to at

Setting Whether Dialpad Tones Sound


(Settings) Sound Advanced Dial pad tones

・Tap Dial pad tones to toggle on ( )/off (

・Disable Dial pad tones to save battery power.

).

Setting Whether Tone Sounds when Locking/

Unlocking Screen


(Settings) Sound Advanced Screen locking sounds

・Tap Screen locking sounds to toggle on ( )/off

( ).

・Disable Screen locking sounds to save battery power.

Setting Whether Tone Sounds when Starting

Charging


(Settings) Sound Advanced Charging sounds

・Tap Charging sounds to toggle on ( )/off (

・Disable Charging sounds to save battery power.

).

Setting Whether Confirmation Tones Sound when Tapping a Menu, Etc.


(Settings) Sound Advanced Touch sounds

・Tap Touch sounds to toggle on ( )/off (

・Disable Touch sounds to save battery power.

).

Setting Whether Handset Vibrates when

Tapping Dialpad, , Etc.


(Settings) Sound Advanced Touch vibration

・Tap Touch vibration to toggle on ( )/off (

・Disable Touch vibration to save battery power.

).

Setting Ringtones


Tap ringtone

OK

Ringtone plays.

(Settings)


Sound

141

Sound menu opens.

Phone ringtone

142

Setting Ringtone Volume


Setting Volume of Music and Videos


(Settings) (Settings)

Sound Sound

Sound menu opens.

Drag "Ring volume" left/right

Sound menu opens.

Drag "Media volume" left/right

Ringtone plays to check volume.

・Drag volume.

right to increase volume, and left to decrease

Sample sound plays.

Setting Alarm Volume


Setting Vibration for Incoming Calls

Set whether handset vibrates for incoming calls.

143


(Settings)

(Settings)

Sound

Sound menu opens.

Drag "Alarm volume" left/right

Alarm sound plays.

Sound

Also vibrate for calls


・Tap Also vibrate for calls to toggle on (

( ).

)/off

144

AQUOS Useful Settings

Set ROBOQUL motion and useful functions such as Simple mode and Clip Now.

Item

ScrollAuto

エモパー

Clip Now

Auto sleep

Off

Simple mode

ROBOQUL setting

AQUOS Useful Settings


Description

Make settings for automatic scrolling.

Set emopa.

Set what action occurs when sliding your finger along the edge of Display.

Set Display on or off by handling handset.

Set a simple and intuitive Home Screen and easy-to-read text.

Set whether ROBOQUL swivels for new calls, notifications, etc. when using

ROBOQUL.

Auto Sleep Off Settings

Set Display on or off by handling handset. Settable items are the following.

Item

Turn screen on by holding

Bright Keep

Description

Set whether to turn on Display when handset is picked up (e.g., from a desk) and held still.

Set whether to keep Display from turning off while handset is held.

Auto Sleep Off Operations

Setting Whether to Turn On Display when

Handset is Picked Up


(Settings) AQUOS Useful Auto sleep Off

Turn screen on by holding

・Tap Turn screen on by holding to toggle on ( )/ off ( ).

・Whether handset is picked up is determined from handset angle and Proximity/Light Sensor; holding handset upright or moving while holding it may affect the determination.

Setting Whether to Keep Display On while

Holding Handset


(Settings) AQUOS Useful Auto sleep Off

Bright Keep

・Tap Bright Keep to toggle on ( )/off ( ).

・Hand-held state is determined from handset angle and Proximity/Light Sensor; usage status may affect determination of hand-held state.

Simple Mode Settings

Set a simple and intuitive Home Screen and easy-to-read text.


(Settings)

145

Setting Home Screen, Size of Text, Etc.

Individually

In Simple mode window, Kantan Home / Font size

(Largest) / Hakkiri View / Batch change simple keyboard

・Tap Kantan Home / Font size(Largest) / Hakkiri View

/ Batch change simple keyboard to toggle on ( )/ off ( ).


AQUOS Useful


Simple mode

Simple mode window opens.

Set each item


Simple Mode Operations

Setting Simple and Intuitive Home Screen and

Easy-to-Read Text at Same Time

In Simple mode window, SET ALL ON.

YES

146

Security & Location Settings

Make security settings including screen lock and security codes as well as location.

Security & Location Settings


Item

Google Play

Protect

Find My

Device

Security update

Operation password setting

Screen lock

Lock screen preferences

Face recognition

Fingerprint

Smart Lock

Advanced

Description

Set whether to scan handset for security issues.

Set location to be shown if handset is lost.

Check for available system updates.

Set a code, required for using some functions.

Set a screen lock.

Make settings for lock screen.

Set screen to unlock with face authentication.

Make settings for Fingerprint Sensor.

See "

Using Fingerprint Authentication

Function " for details.

Enable handset to check whether it is being carried or for trusted place, device, or voice and unlock screen.

Make settings for location, SIM card lock, encryption, credentials, etc.

See "

Enabling SIM PIN

" for details on SIM card lock.

Security & Location Operations

Setting Screen Not to Lock


(Settings) Security & location Screen lock

None


None or Swipe before changing setting, first Tap

Screen lock and unlock screen.


Setting Whether Traced Pattern is Visible when

Unlocking Screen


(Settings) Security & location for

"Screen lock" Make pattern visible

・Tap Make pattern visible to toggle on (

( ).

・Set when unlock method is Pattern .

)/off

Setting Time after Display Off until Screen

Locks



"Screen lock" Automatically lock Tap item

・Set when unlock method is Pattern

Password .

/ Lock No. (PIN) /

Setting Whether Pressing Power Key

Immediately Locks Screen



"Screen lock" Power button instantly locks

・Tap Power button instantly locks to toggle on ( off ( ).

・Set when unlock method is Pattern / Lock No. (PIN) /

)/

Password .

Showing Message Set for Lock Screen


(Settings) Security & location for "Screen lock" message SAVE

Lock screen message Enter

・Set when unlock method is setting other than None .

・Alternatively, in Home Screen, Drag Favorites Tray to top of Display (Settings) Security & location

Lock screen preferences Lock screen message

Enter message SAVE .

Setting Whether to Show Notifications in Lock

Screen


(Settings) Security & location Lock screen preferences On lock screen Show all notification content / Hide sensitive content / Don't show notifications at all


・ Hide sensitive content appears when unlock method is

Pattern / Lock No. (PIN) / Password .

Setting Whether to Hide Notification Viewed in

Lock Screen so New Notifications Are Easier to

View


(Settings) Security & location Lock screen preferences screen

Organize notifications on the lock

・Tap Organize notifications on the lock screen to toggle on ( )/off ( ).


・Notifications that cannot be deleted still appear even when Organize notifications on the lock screen is on.

・Notification Indicators in Status Bar cannot be hidden.

Setting Whether to Show Menu for Activating

Lockdown


(Settings) Security & location Lock screen preferences Show lockdown option

・Tap Show lockdown option to toggle on ( )/off

( ).

・Set when unlock method is Pattern / Lock No. (PIN) /

Password .

Using Lockdown

Use Lockdown to disable screen unlocking by Smart Lock or fingerprint authentication. Notifications no longer appear in lock screen.

Power Key (Long Press) Lockdown

Setting Screen to Unlock with Face

Authentication



Face recognition password NEXT guide

Enter pattern / lock no. (PIN) /

OK Frame face in onscreen

Tap when to unlock screen OK

・Handset authenticates with face when Display is on, and screen unlocks.

・Set pattern / lock no. (PIN) / password for unlocking screen beforehand.

Deleting Face Authentication Settings



Face recognition password


Deletion of face data YES

147

Changing When to Unlock Screen after Saving

Face Data





Tap when to unlock screen

Checking Overview and Precautions for Face

Authentication after Saving Face Data





Face authentication / Precautions

Setting Screen to Remain Unlocked while Being

Carried


(Settings) Security & location Smart Lock

Enter pattern / lock no. (PIN) / password detection Off ( On )

On-body


・To disable, Tap On ( Off ).


Setting Screen to Remain Unlocked while in

Specific Place


(Settings) Security & location Smart

Lock Enter pattern / lock no. (PIN) / password

Trusted places Home / Add trusted place



・To select Home , log in to a Google account beforehand.


Deleting Places Added as Trusted Places



Enter pattern / lock no. (PIN) / password places Tap place Delete

Trusted


148

Setting Screen to Unlock by Using Trusted

Device



Enter pattern / lock no. (PIN) / password devices ADD TRUSTED DEVICE


Tap device

Trusted


・Turn "Bluetooth" On and pair with a Bluetooth ® device beforehand.


Deleting Devices Added as Trusted Devices



Enter pattern / lock no. (PIN) / password devices Tap name of device OK /

Trusted

REMOVE

TRUSTED DEVICE


Setting Screen to Unlock by Saying "Ok Google" to Handset



Enter pattern / lock no. (PIN) / password Voice

Match Unlock with Voice Match pattern / lock no. (PIN) / password

(

OK

) Enter


・Sign in to a Google Account beforehand.

・Available when Access with Voice Match is enabled.

・Tap Unlock with Voice Match to toggle on ( )/off

( ).


Setting Location


(Settings) Security & location Advanced

Location Use location

・Tap Use location to toggle on ( )/off (


).

Making Settings for Applications that Use

Location



Location onscreen prompts

Tap location service name Follow

Showing Applications Recently Using Location



Location

・Applications recently using location appear in "Recent location requests."

Setting Whether to Permit Use of Location per

Each Application



Location application name

App-level permissions Tap



).

Setting Whether to Use Wi-Fi and Bluetooth ®

Scanning to Increase Accuracy of Location



Location

Bluetooth scanning

Scanning Wi-Fi scanning /

・Tap Wi-Fi scanning / Bluetooth scanning to toggle on

( )/off ( ).

Setting Whether Characters Visible as

Password Entered



Visible passwords

・Tap Visible passwords to toggle on ( )/off ( ).

Setting Whether to Enable Device

Administration Applications



Device admin apps Tap device admin application name Follow onscreen prompts

Checking Type of Storage for Credentials



Encryption & credentials

・The type of credentials storage is shown below "Storage type."

Setting Whether to Allow Applications Access to Trusted Certificates and Other Credentials




SYSTEM / USER

Trusted credentials

Tap certificate DISABLE

/ ENABLE / REMOVE


Viewing Details of Credentials Installed by User



Encryption & credentials User credentials

Tap certificate DONE

Deleting Credentials Installed by User



Encryption & credentials User credentials

Tap certificate REMOVE

Installing Encrypted Certificates





Install from storage


・Credentials may be required when configuring a Wi-Fi network. How to obtain credentials varies by the issuer.

Deleting All Credentials and Resetting

Credential Storage Password



Encryption & credentials Clear credentials

OK

・Clearing credential storage also deletes all VPN settings.


None or Swipe , first Tap OK and unlock screen.

Setting Whether to Show/Hide Trusted Agents



Trust agents Tap agent name


・Tap agent name to toggle on ( )/off ( ).

149

Setting Screen of Only Specified Application to

Be Kept in View



Screen pinning Off

Activate application to pin icon of application in history

Flick

( On

Pin up

)

GOT IT

Tap

・To unpin, Touch & Hold and at the same time.


Requiring Screen to Be Unlocked after Screen of Only Specified Application No Longer Kept in

View



Screen pinning Lock device when unpinning (

) Pattern / Lock No. (PIN) / Password

Set pattern / lock no. (PIN) / password

・Set "Screen pinning" to On beforehand.

・If pattern / lock no. (PIN) / password for unlocking screen is set beforehand, Tap Screen pinning to show

Ask for unlock pattern before unpinning / Ask for PIN before unpinning / Ask for password before unpinning

. Tap Ask for unlock pattern before unpinning / Ask for PIN before unpinning / Ask for password before unpinning to toggle on ( )/off ( ).

Screen Lock Cautions

Observe the following when locking the screen.

・Make sure to make a note of and not forget pattern / lock no. (PIN) / password set for unlocking screen. If you forget the code, visit your nearest SoftBank Shop for recovery. Note that saved files and settings will be lost.

・If pattern / lock no. (PIN) / password is set for unlocking screen, entry of pattern / lock no. (PIN) / password is required when powering on handset. When set, incorrect entry 10 times and 20 times consecutively, handset must be started up again, and entry is again required.

Note that after incorrect entry 30 times consecutively, handset initializes.

150

Main Security Codes

The following are main security codes required for handset use.

Code

Operation

Password

Center Access

Code

SIM PIN

Lock No. (PIN)

Description

A code required for using some functions.

See "

Operation Password and Center

Access Code

" for details.

A four-digit code set in subscription contract.

See "

Operation Password and Center

Access Code

" for details.

A code for SIM Card. SIM PIN is 9999 by default.

See "

Enabling SIM PIN

" for details.

A code for unlocking screen.

See "

Requiring Lock No. (PIN) Entry for

Unlocking Screen " for details.

Operation Password and Center Access

Code

Center Access Code is a four-digit code set in subscription contract; necessary to use optional services from landlines, etc.

・Do not forget Center Access Code. If you forget the code,

contact us for recovery. For details, contact Customer

Service .

・Be careful not to reveal security codes to others. If misused by others, SoftBank Corp. is not liable for any resulting damages.

Setting Operation Password




Operation password setting

Password OK

OK Enter Operation

Re-enter Operation Password OK OK

Operation Password is set.

Operation Password Usage Notes

Changing Operation Password

Refer to the steps for setting Operation Password.

(Current Operation Password is required to proceed.)

Resetting Operation Password

If prompted for Operation Password, Tap PASSWORD

RESET then Tap OK . Continue by following onscreen prompts.

・My SoftBank authentication is required to reset

Operation Password. Set My SoftBank authentication from (My SoftBank+).

151

Enabling SIM PIN

When SIM PIN is enabled, PIN entry is required for handset use each time handset is powered on with SIM Card installed. It is effective for preventing unauthorized use by others.




Advanced

Enter SIM PIN

Set up SIM card lock

OK ( )

Lock SIM card

SIM card lock is enabled.

Disabling SIM Card Lock

While SIM Card is locked, in Security & location menu,

Advanced Set up SIM card lock Lock SIM card

Enter SIM PIN OK ( )

SIM PIN Entry Cautions

SIM PIN entry is required when changing SIM PIN, when powering handset on with SIM card lock enabled, etc.

・Entering incorrect SIM PIN three consecutive times activates PIN Lock. To cancel, Personal Unblocking Key

(PUK) is required; contact

Customer Service

.

・Entering incorrect PUK ten consecutive times activates

PUK Lock, disabling handset. For recovery, SIM Card must be reissued at a SoftBank Shop (fees apply).

152

Changing SIM PIN

Enable SIM card lock first. See " Enabling SIM PIN " for details.



Setting Screen to Unlock by Flicking

Screen



Advanced Set up SIM card lock

Enter current PIN

Re-enter new PIN

OK

OK

Change SIM PIN

Enter new PIN OK

(Settings)

Security & location

SIM PIN is changed.


Screen lock

・If method for unlocking screen before change is setting other than None or Swipe , first unlock screen.

Swipe



Setting Screen to Unlock by Tracing

Pattern

153


(Settings)

Security & location


Screen lock


154

Pattern

Enter new pattern

CONFIRM

・If method for unlocking screen before change is setting other than None or Swipe , setting is complete.

Select method of notification display

NEXT

・Tap CLEAR to erase entered pattern.

Enter new pattern again

DONE


Requiring Lock No. (PIN) Entry for

Unlocking Screen


Lock No. (PIN)

Enter new lock no. (PIN)

(Settings)

NEXT

Security & location

Enter new lock no. (PIN) again


Screen lock

155


156

CONFIRM

Setting Screen to Unlock with Password



・Tap CLEAR to erase entered lock no. (PIN).


(Settings)

DONE


Security & location


Screen lock


Password

Enter new password

NEXT

Enter new password again

CONFIRM


・Tap CLEAR to erase entered password.


157

DONE


158

System Settings

Check and make settings for language, input, date and time, backup, reset, etc.

System Settings

Items that can be set/checked are the following.

Item

About phone

Languages & input

Gestures

Date & time

Advanced

Description

Check handset status and legal information, the Android version, save emergency information, etc.

Make settings for display language and text entry.

Set whether to open Notifications Window by Flicking down on Fingerprint Sensor, whether to activate Camera by Pressing twice, etc.

Make settings for date and time.

Back up application data, Wi-Fi password, etc. to Google server, and update the system.

See "

Updating the System " for details.

System Operations

Accessing Developer Options


(Settings) System About phone

Build number seven times

Developer options

Advanced

Developer options open.

Changing Handset Name


(Settings) System About phone Device name Enter handset name OK OK

Checking Battery Level, Your Phone Number, and Other Handset Status



・Next, Battery status to check battery depletion.

・Next, IMEI to check IMEI barcode.

Editing Emergency Information

Save your own medical information (name, address, blood type, allergies, etc.) to handset as emergency information.



Emergency information enter each item

Edit information Set/

Adding Emergency Contact



Emergency information Add contact Tap contact

Deleting Emergency Contacts



Emergency information for contact

REMOVE

Erasing All Emergency Information



Emergency information Clear all CLEAR

Viewing Emergency Information

In lock screen, Flick up Emergency

EMERGENCY INFORMATION twice

・Available when unlock method is pattern / lock no. (PIN) /

password. See " Setting Screen to Unlock by Tracing

Pattern ," "

Requiring Lock No. (PIN) Entry for Unlocking

Screen ," and "

Setting Screen to Unlock with Password "

for details on setting a method for unlocking screen.

Checking Legal Information


(Settings) System About phone Legal information Follow onscreen prompts

Adjusting Motion Sensor/Magnetic Sensor



Adjust sensitivity of sensor OK Follow onscreen prompts (until completion tone sounds) OK

Setting Carrier


(Settings) System About phone Carrier

Setting Yes Follow onscreen prompts

Adding Languages Shown on Display


(Settings) System Languages & input

Languages Add a language Tap language

Setting Language Shown on Display



Languages Drag for language to top

・Add languages beforehand.

Deleting Languages

)



Languages Remove Tap languages (

OK

・Add languages beforehand.

Setting Input Method



Virtual keyboard onscreen prompts

Tap input method Follow

・To add/delete input method, Tap Manage keyboards , then follow onscreen prompts.

Setting Language for Voice Input



Virtual keyboard

Languages

Google voice typing

Tap languages SAVE

・Touch & Hold language to set primary language.

Setting Speech Output when Using Voice Input



Virtual keyboard output Tap item

Google voice typing Speech

・Select Hands-free only for output only when headset connected.

Checking Details of Languages installed for

Voice Recognition



Virtual keyboard Google voice typing Offline speech recognition Tap language

159

Downloading Languages for Voice Recognition



Virtual keyboard speech recognition

Google voice typing

ALL Tap language

Offline

DOWNLOAD

Setting Update Method for Languages for Voice

Recognition



Virtual keyboard Google voice typing Offline speech recognition AUTO-UPDATE Tap item

Setting Whether to Block Offensive Words



Virtual keyboard Google voice typing Block offensive words

・Tap Block offensive words to toggle on (

( ).

)/off

Setting Whether to Record Audio with

Bluetooth ® Headset



Virtual keyboard Google voice typing Bluetooth headset

・Tap Bluetooth headset to toggle on (

( ).

)/off

Showing Virtual Keyboard when Using Physical

Keyboard



Physical keyboard Show virtual keyboard (

・Tap Show virtual keyboard to toggle on (

( ).

)/off

)

Showing Shortcuts List when Using Physical

Keyboard



Physical keyboard Keyboard shortcuts helper

160

Setting Whether to Check Spelling During Entry



Advanced Spell checker Use spell checker

・Tap Use spell checker to toggle on ( )/off (

・Tap Languages to set languages to check spelling.

).

・Tap for "Default spell checker" to set spelling check operation.

Using Autofill Service



Advanced prompts

Autofill service Follow onscreen

・Tap for "Autofill service" to make settings.

Adding Words to Personal Dictionary



Advanced Personal dictionary For all languages / English(United States) / Japanese

Tap entry field shortcut

Enter words Enter

Deleting Words from Personal Dictionary



Advanced Personal dictionary For all languages / English(United States) / Japanese

Tap word(s)

Setting Speed of Pointer for Mouse/Trackpad



Advanced

OK

Pointer speed Drag to adjust

・The longer the bar, the faster the speed.

Setting Speech Synthesis Engine for Text-to-

Speech



Advanced engine

Text-to-speech output

Tap engine

Preferred

・Tap for "Preferred engine" to set operation of speech synthesis engine.

Setting Speed for Text-to-Speech



Advanced Text-to-speech output

"Speech rate" to adjust

Drag for

Setting Pitch for Text-to-Speech



Advanced

"Pitch" to adjust

Text-to-speech output Drag for

Resetting Speed/Pitch for Text-to-Speech



Advanced Text-to-speech output RESET

Playing Sample



Advanced Text-to-speech output PLAY

Setting Whether to Open Notifications Window by Flicking Down on Fingerprint Sensor


(Settings) System Gestures Swipe fingerprint for notifications Swipe fingerprint for notifications

・Tap Swipe fingerprint for notifications to toggle on

( )/off ( ).

Setting Whether to Activate Camera by

Pressing Power Key Twice


(Settings) System Gestures Jump to camera Jump to camera

・Tap Jump to camera to toggle on ( )/off ( ).

Setting Whether to Flick Up or Tap for Recently Used Application List


(Settings) System Gestures Swipe up on Home button Swipe up on Home button

・Tap Swipe up on Home button to toggle on (

( ).

・After disabling Swipe up on Home button , appears on Navigation Bar.

)/off

Setting Manner Mode That Is Activated by

Pressing Power Key and Volume Up Key


(Settings) System Gestures Prevent ringing item

Press Power & Volume Up together Tap

Setting Whether to Use Date Information from

Network


(Settings) System Date & time

Automatic date & time

・Tap Automatic date & time to toggle on (

( ).

)/off

Setting Date and Time Manually


(Settings) System Date & time Set date / Set time Specify date/time OK

・Available when Automatic date & time is disabled.

Setting Whether to Use Time Zone Information from Network


(Settings) System Date & time Auto timezone

・Tap Auto timezone to toggle on ( )/off ( ).

Setting Time Zone Manually


(Settings) System Date & time Select time zone Region Select region

・Available when Auto timezone is disabled.

Setting Whether to Use Automatic 24-Hour

Format


(Settings) System Date & time

Automatic 24-hour format

・Tap Automatic 24-hour format to toggle on ( off ( ).

)/

161

Setting Backup to Google Drive


(Settings) System Advanced Backup

Back up to Google Drive

・Tap Back up to Google Drive to toggle on ( )/off

( ).

・Log in to a Google account beforehand.


・When Back up to Google Drive is enabled, Back up now BACK UP NOW to back up to Google Drive.

Setting Backup Account


(Settings) System Advanced Backup

Account Tap account

・Available when Back up to Google Drive is enabled.

・To add account, Tap Add account , then follow onscreen prompts.


Resetting Network Settings


(Settings) System Advanced Reset options

SETTINGS

Reset Wi-Fi, mobile & Bluetooth

RESET SETTINGS

RESET


None or Swipe , first Tap RESET SETTINGS and unlock screen.

Resetting Application Settings


(Settings) System Advanced Reset options Reset app preferences RESET APPS

Checking Technical Conformance Certification

Handset conforms to technical standards under the Radio

Law and Telecommunications Business Law.


(Settings) System Advanced

Authentication

Checking VCCI Information

Handset conforms to technical standards under the VCCI regulations, and is indicated by the conformance mark on handset electronic nameplate.


(Settings) System Advanced

Authentication

System

Date & time

162

Setting 24-Hour Time Indication


Use 24-hour format


・Tap Use 24-hour format to toggle 24-hour format

( )/12-hour format ( ).

(Settings)

Resetting Handset


Reset options

Erase all data (factory reset)

(Settings)

163

System

Enter Operation Password OK

・If Operation Password is unset, follow onscreen prompts.

RESET PHONE

Advanced

164

ERASE EVERYTHING

Handset is reset.

Cautions when Erasing All Data

(Factory Reset)

Observe the following when erasing all data (factory reset).

・Erasing all data (factory reset) deletes all data in internal storage irreversibly. Back up important data beforehand.

・Deleted content cannot be restored. Reset with caution.

Other Handset Settings

Phone Number

See " Checking Your Phone Number " for details on phone

number.

Network & Internet

Make network and Internet settings for Wi-Fi, mobile network, data usage, etc. Settable items are the following.

Wi-Fi

Item

Mobile network

Proxy settings

Data usage

Hotspot & tethering

Advanced

Description

Enable Wi-Fi connection.

See " Connecting by Wi-Fi

" for details.

Set preferred network type, etc.

See " Global Roaming

" for details on roaming, automatic network selection, and network.

See " Data Usage Settings

" for details on application data usage.

Make proxy settings.

Check cellular data usage and set limit.

See " Data Usage Settings

" for details.

Make tethering settings.

See " Using Tethering " for details.

Make settings for Airplane mode, VPN, and

Private DNS.

Network & Internet Operations

Setting Whether to Use Mobile Data


(Settings) Network & internet Mobile network Mobile data

・Tap Mobile data to toggle on ( )/off ( ).

Setting Whether to Use LTE for Voice Calling


(Settings) Network & internet Mobile network Advanced Enhanced 4G Mode

・Tap Enhanced 4G Mode to toggle on (

( ).

)/off

Using 4G LTE/4G Network


(Settings) Network & internet Mobile network Advanced Preferred network type

4G (recommended) ( )

Adding Access Points


(Settings) Network & internet Mobile network Advanced Access Point Names

Tap item Set/enter each item Save

165

Deleting Added Access Points


(Settings) Network & internet Mobile network Advanced

Reset to default

Access Point Names

Setting Proxy


(Settings) Network & internet Proxy settings item OK

Proxy/port/exclusion list Set each

Connecting to Network via Set Proxy


(Settings) Network & internet Proxy settings Enable proxy YES ( )

・Tap Enable proxy to toggle on ( )/off ( ).

Setting Whether to Stop Signal-Transmitting

Functions


(Settings) Network & internet Advanced

Airplane mode

・Tap Airplane mode to toggle on ( )/off ( ).

Adding VPN Destinations



VPN Set/enter details SAVE


・Tap an added VPN to connect/disconnect it. Tap to edit/delete it.

Setting Private DNS



Private DNS Tap item SAVE

・After Tapping Private DNS provider hostname , enter hostname.

166

Connected Devices

Make Bluetooth ® connection and other settings. Settable items are the following.

・Names and status of devices connected by Bluetooth ® and

USB appear at top of Display.

Item

Pair new device

Previously connected devices

Connection preferences

Description

Search for and pair nearby Bluetooth ® devices.

See "

Pairing Bluetooth ® Devices

" for details.

Paired devices appear.

See "

Connecting to Paired Bluetooth ®

Devices " for details.

Make settings for Bluetooth ® connection,

NFC/Osaifu-Keitai ® operation, etc.

For details on Bluetooth ® , see "

Using

Bluetooth ® Function ."

For details on NFC/Osaifu-Keitai ® , see " NFC／おサイフケータイ ® を利用す

る (http://help.mb.softbank.jp/aquoszero/05-07-05.html) " (Japanese).

Connected Device Operations

Viewing Handset Screen on Other Device


(Settings) Connected devices Connection preferences Cast Enable wireless display ( ) Tap target device

・To disable wireless display, Tap Enable wireless display again ( ).

・"Wi-Fi" turns on if turned off when wireless display is enabled.

Making Printing Settings


(Settings) Connected devices Connection preferences Printing


Select print service

Making Chromebook Settings


(Settings) Connected devices Connection preferences prompts

Chromebook Follow onscreen

Applications & Notifications

Make notification and application settings applications.


・Any recently used applications appear in "Recently opened apps."

・For details on settings for application permissions and

battery optimization, see " Confirmation when First

Activating Applications ."

Item

See all XX apps

Notifications

Default apps

Advanced

Description

Check and make settings for installed applications.

Make settings for notification action and

Do not disturb.

See "

Sound Settings " for details on Do not

disturb settings.

Set applications that launch by default.

Make settings for application permissions, emergency broadcasts, and special application access.

See " 緊急速報メールを利用する

(http://help.mb.softbank.jp/aquoszero/05-07-02.html) " (Japanese) for details on emergency broadcasts.

Application and Notification Operations

Making Application Settings


(Settings) Apps & notifications See all XX apps Tap application name Set each item

View System Applications


(Settings) Apps & notifications See all XX apps Show system

Resetting Application Settings


(Settings) Apps & notifications See all XX apps Reset app preferences RESET APPS

Setting Whether to Show Notifications in Lock

Screen


(Settings) Apps & notifications

Notifications On lock screen Show all notification content / Hide sensitive content / Don't show notifications at all

・ Hide sensitive content appears when unlock method is

Pattern / Lock No. (PIN) / Password .

Setting Whether to Hide Notification Viewed in

Lock Screen so New Notifications Are Easier to

View



Notifications screen

Organize notifications on the lock

・Tap Organize notifications on the lock screen to toggle on ( )/off ( ).

・Notifications that cannot be deleted still appear even when Organize notifications on the lock screen is on.

・Notification Indicators in Status Bar cannot be hidden.

Showing/Hiding Notification Dots



Notifications Allow notification dots

・Tap Allow notification dots to toggle show ( hide ( ).

)/

Setting Whether to Flash Charging/Notification

Lamp for Notifications



Notifications Blink light

・Tap Blink light to toggle on ( )/off ( ).

Setting Sound for Notifications



Notifications onscreen prompts

Default notification sound Follow

Setting Whether to Open Notifications Window by Flicking Down on Fingerprint Sensor



Notifications Swipe fingerprint for notifications

Swipe fingerprint for notifications

・Tap Swipe fingerprint for notifications to toggle on

( )/off ( ).

Make Settings for Assist Applications


(Settings) Apps & notifications Default apps prompts

Assist & voice input Follow onscreen

167

Setting Default Applications for Browser, Home

Screen, Phone, SMS, Etc.


(Settings) Apps & notifications Default apps

SMS app

Browser app / Home app


/ Phone app /

・Tap for "Home app" to set Home Screen application.

Setting Integration with Other Applications,

Etc.


(Settings) Apps & notifications Default apps Opening links Follow onscreen prompts

Make Settings for Special Application Access


(Settings) Apps & notifications Advanced

Special app access Set each item

Home Applications

Change the home application.

・Home applications installed via Google Play can be deleted

(uninstalled). See " Uninstalling Applications

" for details.

Item

AQUOS Home

AQUOS Kantan

Home

Description

Change home application to AQUOS Home.

Change home application to AQUOS Kantan

Home.

168

Storage

Check memory space of internal storage and USB drive, etc.


・"Internal shared storage" and the USB drive name appear when the USB host function is in use. Tap "Internal shared storage" to view details on usage for each. See " USBホ

スト機能を利用する (http://help.mb.softbank.jp/aquoszero/05-06-07.html) " (Japanese) for details on USB host function.

Description Item

Photos & videos

Music & audio

Games

Movie & TV apps

Other apps

Files

System

Check photo and video usage.

Check music and audio usage.

Check game usage.

Check movie and TV application usage.

Check other application usage.

Check file usage.

Check system usage.

Checking Data Saved in Internal Storage


(Settings) Storage Files

Accounts

Create or add accounts. Make settings for syncing created or added accounts. Settable items are the following.

Item

Add account

Automatically sync data

Description

Create or add accounts.

Set whether to automatically sync data.

Account Operations

Adding an Account


(Settings) Accounts Add account Tap type of account to add Follow onscreen prompts

Setting Applications to Sync for Each Account


(Settings) Accounts Tap account

Account sync Tap applications and data to sync

・Tap sync item to toggle on ( )/off ( ).

Setting Whether to Automatically Sync Data


(Settings) Accounts Automatically sync data OK

・Tap Automatically sync data

( )/off ( ).

OK to toggle on

Accessibility

Set captions, magnification gestures, and other useful accessibility functions. Settable items are the following.

Item

Volume key shortcut

Text-tospeech output

Font size

Display size

Magnification

Color correction

Color inversion

Large mouse pointer

Remove animations

Description

Set whether to enable accessibility functions by using Volume Key.

Make detailed voice-to-text settings. See

"


Set the size of text appearing in Display.

Set the size of images, icons, etc. in

Display.

Set whether to enlarge view by Triple-

Tapping or using accessibility key.

Set whether to correct colors when red and green are indistinguishable.

Set whether to invert Display colors.

Dwell timing

Power button ends call

Auto-rotate screen

Touch & hold delay

Vibration

Mono audio

Captions

High contrast text

Set whether to use a large pointer.

Set whether not to show animation when

Tapping setting switch ( / ) or

.

Set handset to click function after pointer stops moving.

Set whether to end call by Pressing Power

Key during a call.

Set whether to rotate Display with handset orientation automatically.

Set time to press Display for Touch &

Hold.

Set whether handset vibrates for incoming calls, , etc.

Set whether to use monaural audio playback.

Make settings for captions.

Make text easier to see by adding outline, etc.

Accessibility Operations

Setting Whether to Enable Accessibility

Functions by Using Volume Key


(Settings) Accessibility Volume key shortcut Use service

・Tap Use service to toggle on ( )/off (

・Enable Use service first time, then continue by

).

selecting when Shortcut service appears.

169

Setting Size of Text Appearing in Display


(Settings) Accessibility Font size

Drag to set

Setting Size of Images and Icons Appearing in

Display


(Settings) Accessibility Display size

Drag to set image and icon size

Setting Whether Triple-Tapping Enlarges View


(Settings) Accessibility Magnification

Magnify with triple-tap Use service

・Tap Use service to toggle on ( )/off ( ).

Setting Whether to Enlarge View by Using

Accessibility Key


(Settings) Accessibility Magnification

Magnify with button Use service

・Tap Use service to toggle on ( )/off ( ).

Setting Whether to Correct Colors when Red and Green are Indistinguishable


(Settings) Accessibility Color correction

Use color correction

・Tap Use color correction to toggle on (

( ).

・Tap Correction mode to select a mode.

)/off

Setting Whether to Invert Display Colors


(Settings) Accessibility Color inversion

・Tap Color inversion to toggle on ( )/off ( ).

Setting Whether to Use a Large Pointer


(Settings) Accessibility Large mouse pointer

・Tap Large mouse pointer to toggle on (

( ).

)/off

170

Setting Whether Not to Show Animation when

Tapping Setting Switch ( / ) or


(Settings) Accessibility Remove animations

・Tap Remove animations to toggle on (

( ).

)/off

Setting Whether Pointer Clicks after Stopping when Using Mouse/Trackpad


(Settings) Accessibility Dwell timing

Use service

・Tap Use service to toggle on (

・Drag "Delay before click"

)/off ( to adjust delay.

).

Setting Whether to End Call by Pressing Power

Key during Call


(Settings) Accessibility Power button ends call

・Tap Power button ends call to toggle on (

( ).

)/off

Set Whether to Rotate Display with Handset

Orientation Automatically


(Settings) Accessibility Auto-rotate screen

・Tap Auto-rotate screen

( ).

to toggle on ( )/off

Setting Time to Press Display for Touch & Hold


(Settings) Accessibility Touch & hold delay Tap item

Setting Whether Handset Vibrates for Incoming

Calls, Etc.


(Settings) Accessibility Vibration Ring

& notification vibration On / Off

・Enable Also vibrate for calls beforehand. See "

Setting

Vibration for Incoming Calls " for details.

Setting Whether Handset Vibrates when

Tapping Dialpad, , Etc.


(Settings) Accessibility Vibration

Touch vibration On / Off

・Enable Touch vibration

Settings

" for details.

beforehand. See " Sound

Setting Whether to Use Monaural Audio

Playback


(Settings) Accessibility Mono audio

・Tap Mono audio to toggle on ( )/off ( ).

Setting Whether to Show Captions


(Settings) Accessibility Captions Use captions

・Tap Use captions to toggle on ( )/off ( ).

Setting How Captions Shown


(Settings) Accessibility Captions

Language / Text size / Caption style Tap item

・Available when Use captions is enabled.

Making Text Easier to See by Adding Outline,

Etc.


(Settings) Accessibility High contrast text

・Tap High contrast text to toggle on (

( ).

)/off

Google

Make settings for Google services. Settable items are the following.

Item

Google

Account

Ads

Android Auto

App preview messages

Backup

Cast media controls

Chromebook

Connected apps

Data management

Device phone number

Devices

Google Fit

Google Pay

Google Play

Instant

Location

Nearby

Description

Make settings for a Google account.

Make settings for your advertising ID.

Install Android Auto.

Configure messages to be exchangeable between handsets using differing applications.

Make backup settings.

Set whether to control directly from

Notifications Window when playing media on TV or speaker with Chromecast on same Wi-Fi network.

Make Chromebook settings.

Make settings for applications already connected to a Google account.

Make file update settings for applications compatible with Google Drive.

Set a phone number to use when resetting a Google account.

Make notification settings for a device near handset.

Make settings for recording walking and running activity, managing your weight, etc.

Install Google Pay.

Make settings for Google Play Instant.

Make settings for location information.

Set whether to use Nearby for sharing people and places around you and information.

Make Play Games settings.

Restore backed up contacts.

Play Games

Restore contacts

Search,

Assistant &

Voice

Security

Set up nearby device

Set up work profile

Smart Lock for Passwords

Make settings for Google Assistant and searching.

Make security settings in case of handset loss.

Make settings for a device near handset.

Make work profile settings.

Set whether to enable this and save passwords for logging in to several devices.

171

Troubleshooting

Check FAQ on Sharp Website and do a self-check.

Item

FAQ

Search for settings

Proficient use guide

Self check

Description

Check FAQ on Sharp Website.

Search for items in settings menu.

Activate "SHSHOW" application to view information on getting the most out of your AQUOS smartphone/tablet.

Perform a self-check.

Troubleshooting Operations

Checking FAQ on Sharp Website


(Settings) Troubleshooting FAQ

Searching for Items in Settings Menu


(Settings) Troubleshooting Search for settings Enter search text

Search results appear.

Activating "SHSHOW" Application to View

Information on Getting the Most Out of Your

AQUOS Smartphone/Tablet


(Settings) Troubleshooting Proficient use guide

Performing Self-Check


(Settings) Troubleshooting Self check

/

START CHECKING

SELECT FROM PHONE FUNCTIONS prompts

SELECT FROM PHONE SYMPTOMS

Follow onscreen

Diagnosis results appear.

・Tap diagnosis result for detailed result screen.

Restarting Handset in Safe Mode



REBOOT WITH SAFE MODE OK

・Handset restarts in a state near to its state at time of purchase.

172

Exiting Safe Mode and Restarting Handset



REBOOT CANCEL SAFE MODE OK

Viewing Advice Related to Temperature Rise in

Handset



TEMPERATURE ADVICE Follow onscreen prompts

Viewing Self Check Diagnostic History



Tap the diagnostic history to view prompts

Follow onscreen

Global Services

Global Roaming............................................................... 174


174

Global Roaming

Handset is Global Roaming Service eligible. Use the same handset number outside Japan.

Handset connects to an appropriate cellular provider automatically by default.

A specific carrier can also be selected manually.

Change communication method and data roaming settings.

Setting a Cellular Provider



Changing Data Roaming Setting



Mobile network

Mobile network Advanced

Roaming ( )

Automatically select network ( )

Data roaming is enabled.

・Tap Roaming to toggle on ( )/off ( ).


Handset searches for all available networks.

Tap provider

Cellular provider is set.

・To set an appropriate cellular provider automatically, Tap

Automatically select network ( ).

Calling from Outside Japan

See SoftBank Website to learn about roaming areas/rates, etc.

http://mb.softbank.jp/en/global_services/

Print out roaming area/rate information to carry while traveling abroad as needed.

Enabling/Disabling Abroad Assistant

While outside Japan, use Abroad assistant to select how to place calls.

In Home Screen,

Calls

(Phone)

SoftBank call settings

Abroad assistant

Settings

Int'l call settings

・Tap Abroad assistant to toggle on ( )/off ( ).

Calling Japan


Call to Japan


175



・Do not add + before the number.

176

Calling Landlines & Mobiles within

Current Country


Calling Countries aside from Japan




・Do not add + before the number.

Call to This Number


Touch & Hold 0


"+" appears.

Enter country code then other party number (omit first 0)

・Do not omit first 0 from phone numbers when dialing Italy

(39).


177

178

For Assistance













180

Handset Powers Off

While Using Certain Applications

The application may be the cause.

Update the application if not the latest version.

If problem persists, delete the application, and check if same problem occurs again.

See "


" for details on updating applications.

See "

Uninstalling Applications " for details on deleting

applications.

After Installing a New Application

The new application may be the cause.

Delete the application in Safe mode.

See " セーフモードで起動する (http://help.mb.softbank.jp/ aquos-zero/02-05-05.html) " (Japanese) for details on activating Safe mode.

See "


applications.

Handset Interior Is Hot

If handset continues to be used at high internal temperature, warning appears and handset powers off after approximately

3 minutes. If warning appears, cool handset by exiting all applications and turning off Display.

Handset Does Not Power On


Did handset remain powered on after continuing to use handset while handset was warm? Let handset cool before powering on handset.

No Battery Charge

Was handset charged? Charge handset.

Other

Are you Long Pressing Power Key? Continue Pressing Power

Key until logo appears.

Cannot Charge / Charging Stops /

Charging Is Slow

Charging Does Not Start

Check the following if charging does not start.

・Is the USB Type-C plug on AC Adaptor firmly connected to handset? Unplug and plug in again firmly.

・Is the plug on AC Adaptor firmly connected to an outlet?

Unplug and plug in again firmly.

・Are you using an unspecified AC Adaptor or other product?

Always use specified products. In addition to being unable to charge, using an unspecified product may deteriorate

Internal Battery.

・Is Charging/Notification Lamp blinking? If Charging/

Notification Lamp is blinking, handset is not charged.

Charge using a specified product.

If handset still does not charge, contact Customer Service

or a SoftBank Shop.

・Is the ROBOQUL charging plug or USB Type-C plug on AC

Adaptor soiled? Clean terminals with a clean, dry cotton swab, etc. and charge again.

Charging Stops

Charging stops automatically if handset becomes warm. Let handset cool and start charging handset again.

Charging Time Long Depending on AC

Adaptor

Charging may be slower when using AC Adaptor other than for rapid charging.

For information on AC Adaptor for rapid charging specified by

SoftBank, see SoftBank Website.

181

Battery Runs Out Quickly

Battery Runs Out Quickly Even With No

Operation

Some applications may use data communication even if not being operated.

Changing the setting may remedy this. Refer to "

Restrict

Background Mobile Data

."

Battery Runs Out Quickly in Certain

Location

Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.

Setting Handset to Save Battery Power

Frequently illuminating Mobile Light, frequently using functions that emit sound or communicate with external devices, using a bright display, or setting a long Display-on time shorten the time that handset can be used. Use Battery

Saver to avoid wasting battery. See "

Using Battery Saver " for

details.

182

Display Turns Off Suddenly





See "


" for details on updating applications.

See "


applications.





See "


applications.

Display Goes Dark Suddenly


Display goes dark automatically if handset becomes warm.

Display returns to its original brightness once handset cools.

Screen Freezes / Operation Is

Unstable





See " Updating Installed Applications " for details on updating

applications.

See " Uninstalling Applications

" for details on deleting applications.





See " Uninstalling Applications

" for details on deleting applications.

Handset Operates on Own Without

Touching Display / No Response to

Touch Operation

Press Power Key to turn off Display, Press Power Key again to turn on Display, and then operate handset.

183

SIM Card Not Recognized

SIM Card Not Recognized

Check the following if handset does not recognize SIM Card.

・Is SIM Card inserted correctly? Is SIM Card inserted in the correct location and in the correct orientation? Power off handset, check that SIM Card is inserted correctly, and then power on handset again. If problem persists, SIM Card may be damaged.

・Is the IC (metal) portion of SIM Card smudged (fingerprints, etc.)? Remove SIM Card, wipe soiling with a clean, dry cloth, and insert correctly.

・Is a different SIM Card inserted? An unusable SIM Card may be inserted. Check that it is the correct SIM Card.

184

Cannot Send/Receive Mail

Airplane Mode Set

Is handset in Airplane mode?

appears in Status Bar when in Airplane mode. To cancel Airplane mode:


No "4G" Indication on Signal Level

Indicator

Is Mobile data disabled? To check that Mobile data is enabled:


(Settings)

Mobile data (

Network & internet

)

Mobile network

Cannot Send with Attachment

The maximum size of files that can be attached to +Message is 100 MB.

To share large files, use Google Drive, etc.

Cannot Receive Mail from Certain

Sender

Spam filter settings may be blocking delivery.

Check spam filter settings.

Disabled Access Point Is Set

Is a disabled access point set? To reset to initial settings:


(Settings)

Advanced

Network & internet

Access Point Names

Mobile network

Reset to default

In Location Where Signal Is Weak or

Have Been Out of Service Area for a

Long Period

Check whether you are where signal is weak or out of service area.

If problem persists, power handset off and then on again.

Cannot Connect to Internet

Airplane Mode Set




No "4G" Indication on Signal Level

Indicator

Is Mobile data disabled? To check that Mobile data is enabled:


(Settings)

Mobile data (

Network & internet

)

Mobile network

Cannot Connect while Using Browser

The browser may have become temporarily unstable.

Clearing the browser cache may remedy this.

See " 閲覧履歴を消去する (http://help.mb.softbank.jp/aquoszero/04-05-01-04.html) " (Japanese) for details on clearing the browser cache.

Cannot Connect to Internet Only When

Connected by Wi-Fi

There may be a problem with the Wi-Fi connection.

Check whether connection to the Internet is possible with the

Wi-Fi connection disabled.

See " Deleting Saved Access Points " for details on disabling the

Wi-Fi connection.

Disabled Access Point Is Set

Is a disabled access point set? To reset to initial settings:


(Settings)

Advanced

Network & internet

Access Point Names

Mobile network

Reset to default



Long Period



Cannot Talk on Phone / Cannot

Hear Other Party

Cannot Make or Receive Calls




Is handset where signals reach? Change locations while checking the signal indication and call again.

Cannot Receive Calls

If Call Forwarding or Voicemail is set, calls may connect to

Voicemail or be forwarded before answering.

See " Call Forwarding " and "

Voicemail " for details.

Cannot Make Calls

Did you dial all digits for the number? Dial all digits for numbers starting with a "0" area code, etc.

Cannot Hear Other Party

Is the call volume low? Press Volume Up Key during call to increase volume.



Long Period



185

Cannot Use Applications

Cannot Install New Application

Is there only a little free space in internal storage? To check free space:


(Settings) Storage

Applications not supported by handset cannot be installed.

Cannot Activate Applications

Did you set access privileges when first activating the application? Applications cannot be activated if access is not permitted. To change settings:


(Settings) Apps & notifications See all XX apps

Tap application name items ( )

Permissions Tap unpermitted

186

Warranty/Specifications/

Customer Service


Specifications..................................................................188


188

Warranty & After-Sales Service

Warranty

・Handset warranty is for 1 year from date of purchase.

・Repair may be made free of charge under the terms of free repair. See SoftBank Website for terms of free repair.

https://www.softbank.jp/mobile/support/product/ warranty/ (Japanese)

・Warranty covers handset. Cables and complimentary sample accessories are not covered by warranty.

Cautions

Damages

SoftBank Corp. is not responsible for any damages for user or third party resulting from lost opportunities to make a call, etc. due to breakage or trouble of product.

Malfunction/Repairs

Information/settings on handset may be lost/changed due to malfunction or repairs. It is recommended that you keep a separate copy of contacts and other important information. SoftBank Corp. is not responsible for loss/ change of data (contacts, images, sound, etc.) or settings due to damage or repairs.

Disassembly/Modification

Disassembly/modification of handset is prohibited under the Radio Law. Note that handset cannot be accepted for repairs if modified.

After-Sales Service

To request repairs, contact

Customer Service

or a nearby

SoftBank Shop. Have details of symptoms ready.

・During the warranty period, repairs are made under the terms of free repair.

・After the warranty period, if handset can be repaired, repairs will be made at cost.

Repair parts (for maintaining product performance) are stocked for approximately 4 years after end of production.

However, repair may not be possible even at cost within this period due to stock conditions.

Specifications

Some information may differ due to specification changes.

Handset

Handset specifications are as follows.

・Times in the table vary with location, status, settings, etc.

・OEL Display employs precision technology; however, some pixels may remain on/off.

Item

Dimensions (W x H x D)

Weight

Maximum

Output

Description

Approx. 73 mm x 154 mm x 8.8 mm (9.3

mm where thickest)

Approx. 146 g

3G:0.25 W

GSM (850 MHz, 900 MHz): 2 W

GSM (1800 MHz, 1900 MHz): 1 W

4G:0.2 W

Internal

Battery

Capacity

3,130 mAh

Continuous

Talk Time 1

Continuous

Standby Time 3

Charging

Time 4

Maximum

Transmission

Speed 5

3G:Approx. 1810 minutes

GSM:Approx. 870 minutes

VoLTE 2 :Approx. 2230 minutes

3G:Approx. 635 hours

GSM:Approx. 575 hours

4G (AXGP Network): Approx. 555 hours

4G (FDD-LTE Network): Approx. 555 hours

AC Adaptor (USB Type-C™ quick charge AC

Adaptor for USB PD [ZSDBAS] (SB-AC20-

TCPD): Approx. 170 minutes

ROBOQUL [SHEGH1]: Approx. 180 minutes

Max. communication speed (downlink): 774

Mbps 6

Max. communication speed (uplink): 37.5

Mbps 7

1　Average measured with handset fully charged, in strong signal conditions at rest.

2　VoLTE: Voice over LTE Technology enabling voice calls over an LTE network.

3　Average measured with handset fully charged, without calls or operations, in strong signal conditions at rest, and with data communication and Urgent News disabled. May vary with battery strength, ambient temperature, settings, etc.

4　Measured when charging with handset powered off.

5　Provided on a best-effort basis; transmission speed may decrease or transmission may become unavailable due to traffic conditions, network environment, etc.

6　Currently provided in some areas of Tokyo. Scheduled to be provided sequentially starting with areas of Tokyo,

Nagoya, and Osaka starting in winter of 2018. Maximum communication speed depends on area where used.

7　With UDC (Uplink Data Compression). Data transfer possible at communication speed above that given in table with conditions of use due to improved uplink transfer efficiency.

3.5mm Earphones Adapter

Item

Cable Length

Weight

Description

135mm±15mm

Approx. 6.33 g (without PE bag)

Materials (Handset)

Parts

Display

Surface

Display

Periphery

Materials Used/Surface Finish

Tempered glass/AF coating

Back Surface

Outer Casing

(metal part)

Outer Casing

(resin part)

Earpiece Mesh

Fingerprint

Sensor

Fingerprint

Sensor

Ornament

Volume Up/

Down Key

Power Key

Camera Panel

Camera

Ornament

Mobile Light

Card Tray

(exterior)

Card Tray

Card Tray

Gasket

IMEI Plate

IMEI Label

PC resin/coating, hard coating

PC resin (containing glass fiber) (outer periphery), aramid fiber, glass fiber, epoxy resin/ coating, hard coating, printing

Magnesium/coating, hard coating

PPS resin (containing glass fiber)/coating, hard coating

Stainless steel/electrodeposition

Epoxy resin/coating, hard coating

Aluminum/anodizing

Aluminum/anodizing

Aluminum/anodizing

Tempered glass/AF, AR coatings

Aluminum/anodizing

PC resin

Aluminum/coating, hard coating

Aluminum + PC resin (containing glass fiber)/ anodizing, printing

Silicone rubber

PET resin/printing

PET resin/printing

Materials (SIM Removal Tool)

Parts

SIM Removal

Tool


Stainless steel

Materials (3.5mm Earphones Adapter)

189

Parts

USB Type-C plug (metal part)

USB Type-C plug (outside of resin part)

USB Type-C plug (inside of resin part)

Cord

Earphones-

Microphone

Jack (metal part)

Earphones-

Microphone

Jack (outside of resin part)

Earphones-

Microphone

Jack (inside of resin part)


Stainless steel/nickel plating

PC resin

Elastomer resin

Elastomer resin

Brass/nickel plating

PC resin

Elastomer resin

190

Customer Service

For SoftBank handset or service information, call General

Information. For repairs, call Customer Assistance.

General Information

Direct all inquiries to SoftBank, from charges to service information, here.

From a SoftBank handset, dial toll free at 157

From a landline/IP phone, dial toll free at 0800-919-0157

Hours of service:9 am to 8 pm

Assistance with Repairs/Lost Handsets

Use the number below in case of loss or needing repair:



Hours of service:9 am to 8 pm

Smartphone Technical Support Center

Direct inquiries regarding smartphone operation and service details here.



Hours of service:Weekdays 9 am to 7 pm Saturday, Sunday, and holidays 9 am to 5 pm

SoftBank Global Call Center

From outside Japan, dial +81-92-687-0025 (toll free from

SoftBank handsets)

If handset is lost/stolen, call this number immediately

(international charges apply)

Hours of service:24 hours

Safety Precautions




General Notes................................................................. 204


Information..................................................................... 206


192

Safety Precautions

Read Safety Precautions before using handset.

Observe precautions to avoid injury to self or others, or damage to property.

Safety Precautions

These labels show degree of risk from improper use.

Label Description

Great risk of death or serious injury 1

Risk of death or serious injury 1

Risk of minor injury 2 or property damage 3

1 Serious injury:This refers to loss of sight, injury, burns

(high- and low-temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital admission for treatment or longterm hospital attendance as an outpatient.

2 Minor injury:This refers to injuries, burns (high- and lowtemperature), electric shock, etc. that do not require hospital admission for treatment or long-term hospital attendance as an outpatient.

3 Property damage:This refers to extended damage to

buildings, furniture, livestock, pets, etc.

These symbols signify prohibited/compulsory actions.

Symbol Description

Prohibited actions

Disassembly prohibited

Exposure to liquids prohibited

Use with wet hands prohibited

Compulsory actions

Unplug from outlet

Handset, SIM Card, SIM Removal Tool,

3.5mm Earphones Adapter, AC Adaptor

(Sold Separately) (Common)

Do not use, store, or leave in extreme heat or where heat collects, such as fire, heat sources, under a kotatsu (blanketed warming table) or blanket, direct sunlight, inside vehicles in the hot sun, etc.

May cause fire, burns, injury, electric shock, etc.

Keep away from cooking appliances (microwave ovens, induction stoves, etc.) and pressure vessels (e.g., pressure cookers).


Do not subject to or place directly on sand, soil, or mud. Do not touch with dirty hands.


For details on water and dust resistance, see " Water &

Dust Resistance

."

Do not charge handset while it is wet with water or other liquids (drinking water, sweat, sea water, pet urine, etc.).

Do not charge handset where exposed to water (bathroom, etc.).


For details on water resistance, see "

Water & Dust

Resistance

."

193

Do not apply excessive force to or break handset. Particularly when carrying handset in your clothes pocket, do not bump it or place it between objects.

Internal Battery breakage may cause fire, burns, injury, etc.

* Examples of where to be careful

・Sitting or squatting with handset in your pants or skirt pocket

・Handset becoming caught in a sliding door or vehicle door when in a jacket pocket

・Stepping on handset when it is on something soft such as a sofa, bed, or futon or on the floor

Do not disassemble or modify.


Do not try to remove Internal Battery from handset.

May cause fire, burns, injury, etc.

Do not wet with water or other liquids

(drinking water, sweat, sea water, pet urine, etc.).



Water & Dust

Resistance

."

Do not let water or other liquids (drinking water, sweat, sea water, pet urine, etc.) enter charging terminals or External Connection Jack.



Water & Dust

Resistance

."

Use optional accessories specified by SoftBank

Corp.

Using unspecified accessories may cause fire, burns, injury, electric shock, etc.

Do not drop, stomp, throw or subject to excessive force or strong impact/vibration.


Keep conductive materials (metal strip, pencil lead, etc.) away from charging terminals and

External Connection Jack. Do not let dust enter them.


Do not cover/wrap with a blanket, etc. while using or charging.

May cause fire, burns, etc.

If charging continues even after specified

Charging Time, stop charging.

Failure to do so may cause fire, burns, injury, etc. due to overcharge or for other reasons.

Before entering an area with a risk of flammable gas generation (e.g., a gas station) or where dust is generated, be sure to power off handset and stop charging.

Failure to do so may cause explosion, fire, etc.

When using Osaifu-Keitai ® at a gas station or similar facility, be sure to power off handset beforehand. (If NFC/

Osaifu-Keitai lock is set, disable it before powering off.)

If there is abnormal odor/sound, smoke, overheating, discoloration, distortion, or other abnormalities, follow these steps.

・Unplug from the outlet.

・Power off handset.

Failure to follow the above steps may cause fire, burns, injury, electric shock, etc.

194

Do not use if broken.


Do not place on unstable surfaces; take added care when vibration is set.

Handset or related hardware may fall, resulting in injury, etc.

Do not use or store in a location that is subject to excessive dust, high humidity, or high temperatures.

May cause fire, burns, electric shock, etc.

For details on water and dust resistance, see "

Water &

Dust Resistance ."

For use by a child, explain instructions and supervise use.

Failure to do so may cause injury, etc.

Do not leave within the reach of small children.

May cause accidental swallowing, injury, electric shock, etc.

For any skin abnormalities associated with handset use, discontinue use and consult a doctor immediately.

Handset use may cause itchiness, skin irritation, rashes, etc. depending on your physical condition.

For details on materials used for handset parts, see

"

Materials (Handset)

."

Use handset with caution, as it may become hot with continued use or while charging. Be careful not to place handset in clothes pocket, etc. and fall asleep, allowing unintentional continued contact.

Handset or AC Adaptor may become hot after continued use of applications, call functions, data communication, video viewing functions, etc. or while charging. Continued and direct contact with hot portions of handset may cause skin redness, itchiness, skin irritation, low-temperature burns, etc. depending on your physical condition.

Handset

Do not throw into a fire or apply heat.


Do not pierce with a sharp object (nail, etc.), hit with a hard object (hammer, etc.), step on, or otherwise subject to excessive force.


If substance in handset gets in eyes, mouth, etc., rinse with clean water and consult a doctor immediately.

Substances in handset may cause loss of sight or other physical harm.

Do not shine Mobile Light close to eyes.

Maintain a safe distance, especially from small children.

May cause visual impairment or other problems; may temporarily affect eyesight or startle, leading to injury or other accident.

Do not point Mobile Light at drivers when it is turned on.

May hinder driving performance, leading to an accident.

Do not stare at Display for a long period when it is flickering.

May cause spasms, loss of consciousness, etc.

Do not let water or other liquids (drinking water, sweat, sea water, pet urine, etc.) or a foreign object (metal strip, flammable material, etc.) enter SIM Card Slot.

In addition, insert SIM Card into correct opening in correct orientation.


Do not expose Camera lens to direct sunlight for an extended period.

May cause fire, burns, injury, etc. due to light-collecting mechanism of the lens.

Power off handset or activate Airplane mode before boarding an airplane.

Handset use on airplanes is restricted; follow the instructions given by the respective airlines.

Radio waves may adversely affect an airplane's electronic devices.

If you engage in a prohibited activity while using handset on an airplane, you may be punished by law.

195

Regarding handset use in a hospital, follow the instructions given by the respective medical institution.

Power off handset where handset use is prohibited.

Radio waves may adversely affect an airplane's electronic devices or electronic medical devices.

When you are on a handsfree call, while ringtone is playing loudly, when in standby, etc., be sure to keep handset at a safe distance from your ears.

When you attach earphones-microphone to handset and play games, videos, or music, adjust the volume to a comfortable level beforehand.

When making a handsfree call, handset emits sound loudly.

Even in standby, the ringtone or alarm may ring suddenly.

Listening to loud sound continuously for a long time may cause hearing impairment or other difficulty.

In addition, not being able to hear surroundings may cause an accident.

If you have a weak heart, adjust ringtone vibration and volume as needed.

Handset suddenly vibrating and ringing for a new call may startle you and adversely affect your heart.

If you are using an electronic medical device, check with its manufacturer or vendor on radio wave effects before using handset.

Radio waves may adversely affect electronic medical devices, etc.

Power off handset near electronic devices that employ high precision control systems or weak signals.

Radio waves may cause electronic devices to malfunction or may adversely affect the operation.

Take added care near these devices:Hearing aids, implanted pacemakers/defibrillators and other electronic medical devices; other automatic control devices.If you are using an implanted pacemaker, implanted defibrillator, or other electronic medical device, check with its manufacturer or the vendor on radio wave effects.

196

If Display or Camera lens breaks, be careful with shards of broken glass and exposed handset parts.

Touching the broken or exposed parts may cause burns, injury, electric shock, etc.

If Internal Battery leaks or there is abnormal odor, discontinue use immediately and keep sources of flame away.

Leaked fluid may catch fire, causing the battery to ignite, burst, etc.

Do not let your pet bite handset.

Internal Battery may ignite, burst, overheat, or leak, causing fire, burns, injury, etc.

When using the motion sensor and electromagnetic sensor, make sure of the safety around you and hold handset firmly; do not swing with excessive force.

Failure to do so may cause injury or other accident.

If Display breaks and substance in handset leaks, do not let it get on your skin (face, hands, etc.) or clothes.

May harm sight, skin, etc.

If substance in handset gets in eyes, mouth, etc. or on your skin or clothes, immediately rinse with clean water.

If substance in handset gets in eyes, mouth, etc., rinse and consult a doctor immediately.

Do not dispose of handset with regular trash.

May cause fire, burns, injury, etc. May also adversely affect the environment. When handset is no longer needed, take it to a SoftBank shop, or follow the local regulations regarding handset collection.

If substance in Internal Battery leaks, do not let it get on your skin (face, hands, etc.) or clothes.

May harm sight, skin, etc.

If substance in handset gets in eyes, mouth, etc. or on your skin or clothes, immediately rinse with clean water.

If substance in handset gets in eyes, mouth, etc., rinse and consult a doctor immediately.

When removing SIM Card, do not scratch your fingers or other part of yourself with point of

SIM Removal Tool.

Contact with point of SIM Removal Tool may cause injury, etc.

Before using handset in a vehicle, check with the manufacturer or dealer of the vehicle on radio wave effects.

In rare cases, radio waves may adversely affect operation of on-vehicle electronic devices, depending on the type of vehicle. If this occurs, discontinue use immediately.

AC Adaptor (Optional Accessory)

197

Earpiece/Speaker, Speaker, and Back Camera use magnetic parts; check that nothing metal

(cutter blades, staples, etc.) is adhering.

Metal strip on handset may cause injury, etc.

See Display in a sufficiently bright place at a reasonable distance.

Seeing in a dark place or at a close distance may deteriorate vision or cause other problems.

Do not use AC Adaptor if the cord is damaged.


Do not touch AC Adaptor if thunder is audible.

May cause electric shock, etc.

Do not short-circuit charging terminals when

AC Adaptor is plugged into the outlet. In addition, keep your hands and other body parts away from charging terminals.


Do not place a heavy object on top of AC

Adaptor cord; do not apply excessive force by pulling, etc.


When plugging/unplugging AC Adaptor, keep metal objects away.

Failure to do so may cause fire, burns, electric shock, etc.

Do not use AC Adaptor with a voltage converter designed for overseas travel.

May cause ignition, overheating, electric shock, etc.

When AC Adaptor is connected to handset, do not apply excessive force to the connection.


Do not touch AC Adaptor cord, charging terminals, or power plug with wet hands.


198

Use at the specified power supply voltage.

When charging handset overseas, use AC

Adaptor designed for overseas use.

Use at other power supply voltages may cause fire, burns, electric shock, etc.

AC Adaptor:AC 100 V (connect to a household AC outlet only)

AC Adaptor designed for overseas use:AC 100 V - 240 V

(connect to a household AC outlet only)

Clean off dust on plug.

Using Charger when dust is on plug may cause fire, burns, electric shock, etc.

Plug AC Adaptor into the outlet firmly.


When unplugging from the outlet, grasp AC

Adaptor and pull, without forcefully pulling cord.

Pulling the AC Adaptor cord may damage the cord, causing fire, burns, electric shock, etc.

When inserting/removing USB Type-C plug into/ from handset, insert/remove it straight into/ from Jack, without forcefully pulling cord.

Inserting/removing in an incorrect orientation may cause fire, burns, injury, electric shock, etc.

If charging terminals become bent or deformed, discontinue use immediately. In addition, do not use AC Adaptor by restoring the terminals to their original state.

May cause fire, burns, injury, electric shock, etc. due to short-circuiting of charging terminals.

Unplug AC Adaptor from the outlet when not in use.

Leaving it plugged in may cause fire, burns, injury, electric shock, etc.

If splashed with water or other liquids

(drinking water, sweat, sea water, pet urine, etc.), unplug from the outlet immediately.

Splashing can cause short-circuiting, causing fire, burns, electric shock, etc.

Before cleaning, unplug AC Adaptor from the outlet.

Cleaning AC Adaptor without unplugging it may cause fire, burns, electric shock, etc.

Do not touch AC Adaptor for long periods when it is plugged into the outlet.

May cause burns, etc.

SIM Card

When handling SIM Card, be careful with cut edges so as not to damage your hands or other body parts.

Cut edges may be sharp and cause injury.

3.5mm Earphones Adapter

199

SIM Removal Tool

Tip of SIM Removal Tool is pointed. Do not use pointed at yourself or others.

Doing so may allow it to strike yourself or others, causing injuries or loss of sight.

If there is abnormal odor/sound, smoke, overheating, discoloration, distortion, or other abnormalities during use, charging, or storage, do the following.

・Disconnect 3.5mm Earphones Adapter from handset.

Failure to do so may cause fire, burns, injury, electric shock, etc.

When disconnecting 3.5mm Earphones Adapter from handset, grasp connector and pull, without forcefully pulling cord.

Pulling the cord may damage the cord, causing fire, burns, electric shock, etc.

Do not touch 3.5mm Earphones Adapter if thunder is audible.

May cause electric shock, etc.

Do not place a heavy object on top of 3.5mm

Earphones Adapter; do not apply excessive force by pulling, etc.


When connecting/disconnecting 3.5mm

Earphones Adapter to/from handset, keep metal objects way.


To not touch 3.5mm Earphones Adapter with wet hands.


200

3.5mm Earphones Adapter is not water- or dustproof.

Do not use or store in a location that is subject to excessive dust, high humidity, or high temperatures.


Handset Use & Electronic Medical

Devices

If you are using an electronic medical device

(implanted pacemaker, implanted defibrillator, etc.), carry or use handset at least 15 cm away from where the device is.

Radio waves may adversely affect operation of electronic medical devices.

Before using an electronic medical device other than an implanted pacemaker or implanted defibrillator outside a medical institution

(for home treatment, etc.), check with its manufacturer on radio wave effects.


In a situation where you may not be able to maintain a distance of at least 15 cm from other persons, such as when your movement is restricted, disable radio wave emission by activating Airplane mode, powering off handset, etc.

There may be persons with an electronic medical device

(implanted pacemaker, implanted defibrillator, etc.) nearby.


Regarding handset use in a medical institution, follow the instructions given by the medical institution.


Important Product Information

General Use

・If your SIM Card or handset (with SIM Card inserted) is lost or stolen, suspend your service immediately. For details,

contact Customer Service .

・Handset transmissions may be disrupted inside buildings, tunnels or underground, or when moving into/out of such places; may affect calls.

・Use handset without disturbing others.

・Handsets are radios as stipulated by the Radio Law. Under the Radio Law, handsets must be submitted for inspection upon request.

・Handset use near landlines, TVs or radios may cause interference.

・Beware of eavesdropping.

Because this service is completely digital, the possibility of signal interception is greatly reduced. However, some transmissions may be overheard.

・Eavesdropping

Deliberate/accidental interception of communications constitutes eavesdropping.

・Beware of harmful/malicious websites. Take added care when posting personal information.

・Handset uses an OEL display.

The same image shown continuously and at a high brightness setting may burn into Display. It is recommended that you lower Display brightness/shorten time until handset enters sleep.

Colors on an OEL display may also appear differently when viewed at an angle.

・An export license may be required to carry handset into other countries if it is to be used by or transferred to another person. However, no such license is required when taking handset abroad for personal use on a vacation or business trip and then bringing it back.

Export control regulations in the United States provide that an export license granted by the US government is required to carry handset into Cuba, Iran, North Korea, Sudan or

Syria.

・Many different kinds of applications can be installed on handset from Google Play™ (provided by Google LLC).

SoftBank Corp. is not responsible in any way for userinstalled applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).

・Characteristics and manufacturing of material for back panel on this model may cause horizontal lines to be visible.

This is a product characteristic, and is not subject to returns or exchanges.

Heat from Handset Use

・Handset internal temperature may increase depending on usage or environment, causing handset to become warm.

(Handset may stop charging or Display brightness may be adjusted for safety.)

If handset continues to be used while warm, warning appears and handset powers off after approximately 3 minutes. Exit all applications and turn off Display to let handset cool down.

・Continuing to use Camera while handset is warm causes warning to appear, after which Camera saves captured image data and exits.

Camera

・Mind etiquette when using Camera.

・Test Camera before shooting special moments.

・Do not use Camera in places where shooting is prohibited.

・Shot images may not be used/transferred without copyright holder (photographer) permission, except for personal use.

Urgent News (Application)

・Urgent News is enabled by default (can also be disabled).

・If Use full volume is disabled, alarm does not sound in

Manner mode. To disable:


Display (settings) Apps & notifications

Advanced Emergency alerts Use full volume

( )

Handset vibrates regardless of Use full volume and

Manner mode settings. To disable handset vibration:


Display (settings) Apps & notifications

Advanced Emergency alerts Vibrate ( )

・Alerts are not received during calls/transmissions or in poor signal conditions.

(Alerts can be received during voice calls over VoLTE.)

・Depending on usage/situation, handset may receive alerts for other areas or no alerts.

・Standby Time may decrease when Urgent News is enabled.

・SoftBank Corp. cannot be held liable for any damages associated with this service, including accidents resulting from received information, reception timing or reception failure.

Technical Regulations Conformity

Certification

Handset conforms to technical regulations pursuant to the

Radio Law and the Telecommunications Business Law. To check technical regulations conformity certification information

(e.g., ):


(Settings) System Advanced Authentication

201

Voluntary Control of Radio Interference

Handset conforms to technical regulations pursuant to the Rules for Voluntary Control Measures of VCCI; the corresponding conformity mark is shown on electronic rating plate on handset. To check the electronic rating plate:


(Settings) System Advanced Authentication

202

Handset & Hardware Care

Handset & Hardware Care

・Use handset within 5 o C - 35 o C and 35% - 90% humidity.

For use in bathrooms, see "

Cautions for Use in a Bathroom ."

・Avoid extreme temperature or direct sunlight.

・Handset/Internal Battery may become warm during operation or while charging. This is normal.

・Warranty does not cover malfunctions resulting from misuse.

・Clean handset with a soft dry cloth. Alcohol/solvent use may fade color/print.

・Avoid scratching Display.

・Avoid heavy objects or excessive pressure. May cause malfunction or injury.

・Do not sit on handset in back pants pocket.

・Do not place heavy objects on handset inside handbags, packs, etc.

・Handset back cover is not removable. Do not try to remove it; may cause damage or malfunction, or affect water and dust resistance.

・Connect only specified products to Jacks. Other devices may malfunction or cause damage.

・When walking outside, moderate handset volume to avoid accidents.

・If thunder is audible while outdoors, discontinue use; there is a risk of lightning strike or electric shock.

・When holding handset, do not block Earpiece, Mic, Speaker, or Recorder Mic.

・Proximity Sensor prevents Touchscreen misoperation during calls. Do not cover or place a sticker/label over Proximity

Sensor; Display may remain off during calls, disabling handset operation.

・If your hair is between Earpiece and your ear during calls,

Proximity Sensor may not function properly.

Display may remain on; touching Display accidentally may end the call.

・Do not cover Light Sensor or place a sticker/label over it; may hinder ambient light detection, resulting in malfunction of Light Sensor.

・Handset Earpiece is located at the center of Display upper end. If other party's voice is hard to hear during calls, hold handset so that Earpiece is next to your earhole for better audibility.

Display (Touchscreen)

Handset Display is Touchscreen.

If Display is wet, wipe it with a soft cloth.

・Touchscreen may not respond in these situations:

・Use with gloves/long fingernails

・Use of pens, pencils or sharp objects

・Use with objects on/against Display

・Use while wet

・To prevent malfunctions, do not:

・Touch Display with wet fingers

・Use if Display is wet

・Subject Display to force/pressure

・Place a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on Display

・In the following cases, Press Power Key to turn off Display,

Press Power Key again to turn on Display and then operate handset.

・Handset operates automatically without touch input

・Handset does not respond to touch input

SIM Removal Tool

・Do not insert SIM Removal Tool in hole other than removal hole in Card Tray.

May cause malfunction or damage.

・Do not apply excessive force.


・Follow local rules regarding collection when disposing.

・Do not use SIM Removal Tool for any purpose other than described in this guide.


・Do not use SIM Removal Tool in other mobile terminals.

May cause malfunction or damage to mobile terminal.

Earphones

To use stereo earphones with mic (commercially available), connect to Earphones-Microphone Jack on 3.5mm Earphones

Adapter ( ), and connect USB Type-C connector of 3.5mm

Earphones Adapter to handset External Connection Jack ( ).

・Some earphones-microphones may not work properly.

・Insert plug firmly. Not inserting completely may prevent sound from being audible.

・As connection may be poor if Jack is dirty, clean with a dry cotton swab, etc. Avoid damaging Jack when cleaning.

・Do not deform 3.5mm Earphones Adapter connector or Earphones-Microphone Jack. Deforming may cause malfunction.

・Subjecting External Connection Jack to force while 3.5mm

Earphones Adapter is connected may affect water and dust resistance.

Self Check

If handset is unstable, diagnose the cause as follows.


(Settings) Troubleshooting onscreen prompts

Self check Follow

Forcing Power Off

If handset has stopped processing or won't respond to operation, power off forcibly as follows.

・Power Key (Long Press for at least 8 seconds)

Release finger after vibration; handset powers off.

Bluetooth

®

Function

SoftBank Corp. is not liable for any damages resulting from data/information leakage due to use of handset Bluetooth ®

function.

■Precautions

The frequency band utilized by handset Bluetooth ® function is shared with industrial, scientific or medical equipment, including household microwave ovens, and used by radio stations, amateur radio stations, etc. (hereafter "other radio stations").

1. Before using Bluetooth ® , visually check that no other radio stations sharing the same frequency band are in use nearby.

2. Should interference occur between handset and other radio stations, move it to a different location or cancel Bluetooth ® function immediately.

3. For additional information and support, contact Customer

Service .

・Frequency Band

This radio station utilizes 2.4 GHz band.

FH: FH-SS modulation, with a maximum interference range of about 80 m.

XX: Other modulation, with a maximum interference range of about 80 m.

It is not possible for the radio station to avoid using the frequency band of a mobile unit identification apparatus.

203

Wi-Fi (Wireless LAN)

Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable communication between compatible devices within range.

However, it is advisable for the user to configure security settings to avoid risk of data interception.

・Do not use Wi-Fi near electrical appliances, audiovisual equipment or office automation equipment; may affect Wi-

Fi transmission speed, availability, clarity, etc. (Especially when a microwave oven is in use.)

・If there are multiple access points nearby, handset may not detect access points correctly.

■Precautions

The frequency band utilized by handset Wi-Fi is shared with industrial, scientific or medical equipment, including household microwave ovens, and used by radio stations, amateur radio stations, etc. (hereafter "other radio stations").

1. Before using Wi-Fi, visually check that no other radio stations sharing the same frequency band are in use nearby.

2. Should interference occur between handset and other radio stations, move it to a different location or disable Wi-Fi immediately.

3. For additional information and support, contact

Customer

Service

.

・Frequency Band

This radio station utilizes 2.4 GHz and 5 GHz band with DSSS-

OFDM modulation. Maximum transmission radius is 40 meters.

・Channels in 5 GHz band

Three bands are available within 5 GHz frequency band:5.2

GHz, 5.3 GHz, and 5.6 GHz (W52, W53, and W56).

・W52 (5.2 GHz band; channels 36, 40, 44, 48)

・W53 (5.3 GHz band; channels 52, 56, 60, 64)

・W56 (5.6 GHz band; channels 100, 104, 108, 112, 116, 120,

124, 128, 132, 136, 140)

Use of 5.2 GHz or 5.3 GHz band (W52/W53) for outdoor communication is prohibited by the Radio Law (excluding communication with the base stations or land mobile relay stations of high-output data communications systems

operating in the 5.2 GHz band).

■Simultaneous Use with Bluetooth ®

Wi-Fi (IEEE 802.11b/g/n) and Bluetooth ® transmit on the 2.4

GHz band. Enabling handset Bluetooth ® or using Bluetooth ® devices near handset may affect Wi-Fi transmission speed, availability and clarity. Should interference occur, cancel handset Bluetooth ® or discontinue Bluetooth ® device use.

・Handset supports Wi-Fi channels 1 - 13. Handset does not connect to access points set to other channels.

・Available channels vary by country.

・For use of Wi-Fi aboard aircraft, check with airline beforehand.

・In some countries/regions, there are restrictions on the use of Wi-Fi. Check the local laws and regulations before using

Wi-Fi on handset abroad.

204

General Notes

"801SH" here refers to this mobile phone "AQUOS zero."

Portrait Rights

Portrait rights protect individuals' right to refuse to be photographed or to refuse unauthorized publication/use of their photographs. Portrait rights consist of the right to privacy, which is applicable to all persons, and the right to publicity, which protects the interests of celebrities.

Therefore, photographing others including celebrities and publicizing/distributing their photographs without permission is illegal; use Camera responsively.

Copyrights

Copyright laws protect sounds, images, computer programs, databases, other materials and copyright holders. Duplicated material is limited to private use only. Use of materials beyond this limit or without copyright holder permission may constitute copyright infringement, and be subject to criminal punishment. Comply with copyright laws when using images

shot with Camera.

The software contained in handset is copyrighted material; copyright, moral right and other related rights are protected by copyright laws. Do not copy, modify, alter, disassemble, decompile or reverse-engineer the software; do not separate it from hardware in whole or part.

Open Source Software

・Handset contains software based on GNU General Public

License (GPL), GNU Lesser General Public License (LGPL), and other licenses.

To check details of relevant software licenses:


Display (Settings) System About phone

Legal information Third-party licenses

・The source code of software based on GPL, LGPL, and

Mozilla Public License (MPL) is provided on the following website free of charge.

http://k-tai.sharp.co.jp/support/developers/oss/ (Japanese)

Regulatory Information

In some countries/regions including Europe *1 , there are restrictions on the use of 5GHz WLAN that may limit the use to indoors only.

Please check the local laws and regulations beforehand.

*1 The following EU and EFTA member countries:

Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK),

Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain

(ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia

(LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta

(MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal

(PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI),

Sweden (SE) and United Kingdom (UK), Switzerland (CH),

Liechtenstein (LI), Iceland (IS), Norway (NO).

Norway:Use of this radio equipment is not allowed in the geographical area within a radius of 20 km from the centre of

Ny-Alesund, Svalbard.

Hereby, SHARP CORPORATION declares that the radio equipment type 801SH is in compliance with Directive

2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address:

http://www.sharp.co.jp/k-tai/

Manufacturer's Address:

SHARP CORPORATION,

1 Takumi-cho, Sakai-ku, Sakai-shi,

Osaka 590-8522, Japan

Description of Accessories

Item

Headset,

Handsfree

USB cable

SIM card

Description

Conversion plug, Bluetooth

For charging, peripherals, etc.

SoftBank SIM card/non-SoftBank SIM cards

Non-SoftBank SIM cards can be used after

SIM-unlocking the handset.

Frequency Range of Supported Bands in

EU

Item

GSM 900

DCS 1800

WCDMA FDD I

WCDMA FDD

VIII

LTE Band 1

LTE Band 3

LTE Band 8

LTE Band 28

Bluetooth

WLAN 2.4 GHz

WLAN 5 GHz

NFC

GNSS

Description

Tx 880.2 to 914.8 MHz

Rx 925.2 to 959.8 MHz

Tx 1710.2 to 1784.8 MHz

Rx 1805.2 to 1879.8 MHz

Tx 1922.4 to 1977.6 MHz

Rx 2112.4 to 2167.6 MHz

Tx 882.4 to 912.6 MHz

Rx 927.4 to 957.6 MHz

Tx 1922.5 to 1977.5 MHz

Rx 2112.5 to 2167.5 MHz

Tx 1710.7 to 1784.3 MHz

Rx 1805.7 to 1879.3 MHz

Tx 880.7 to 914.3 MHz

Rx 925.7 to 959.3 MHz

Tx 704.5 to 746.5 MHz

Rx 759.5 to 801.5 MHz

Tx 2402 to 2480 MHz

Rx 2402 to 2480 MHz

Tx/Rx 2412 to 2472 MHz (BW:20 MHz only)

W52 (U-NII 1):

Tx/Rx 5180 to 5240 MHz (BW:20 MHz)


Tx/Rx 5210 MHz (BW:80 MHz)

W53 (U-NII 2A):



Tx/Rx 5290 MHz (BW:80 MHz)

W56 (U-NII 2C):




Tx/Rx 13.56 MHz

GPS:Rx L1 (1575.42 MHz)

GLONASS:Rx G1 (1598.0625 to 1605.375

MHz)

Galileo:Rx E1 (1575.42 MHz)

BeiDou:Rx B1 (1561.098 MHz)

205

Maximum Transmit Power

Item

GSM 900

DCS 1800

WCDMA FDD I

WCDMA FDD

VIII

LTE Band 1

LTE Band 3

LTE Band 8

LTE Band 28

Bluetooth

WLAN 2.4 GHz

WLAN 5 GHz

NFC

Description

+33 dBm (Power Class 4)








+15.0 dBm (Power Class 1)

+17.3 dBm (ANT1 + ANT2)

+17.3 dBm (ANT1 + ANT2)

0 dBμA/m at 10 m

Battery Cautions

Use specified Charger only.

Non-specified equipment use may cause Internal Battery to leak, overheat, burst or ignite, and may cause Charger to overheat, ignite, malfunction, etc.

Battery is built into handset. Do not dispose of handset with ordinary refuse; take it to a SoftBank Shop for appropriate disposal.

Charge handset in ambient temperature 5 o C - 35 o C; Internal

Battery may leak/overheat and performance may deteriorate outside this range.

Volume Level Caution

To prevent possible hearing damage, do not listen at high volume levels for long periods.

■Headphone Signal Level

The maximum output voltage for Music Player function, measured in accordance with EN 50332-2, is 120.0 mV.

206

FCC Notice

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user's

authority to operate the equipment.

■FCC Information to User

This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the

FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient/relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

Radio Wave Exposure and Specific

Absorption Rate (SAR) Information

【801SH】 here refers to this mobile phone 【AQUOS zero】.

Specific Absorption Rate (SAR) for This

Product (for Japan)

This mobile phone 【801SH】 meets the Japanese technical regulations* and international guidelines for exposure to radio waves.

The Japanese technical regulations for exposure to radio frequency energy established permitted levels of radio frequency energy, based on standards developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.

The regulation employs a unit of measurement known as the

Specific Absorption Rate, or SAR.

The SAR limit is 2 watts/kilogram (W/kg) averaged over ten grams of tissue.

The limit includes a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The value of the limit is equal to the value given in international guidelines recommended by ICNIRP**, which is in collaboration with the World Health Organization (WHO).

The highest SAR value for this mobile phone is 0.663 W/kg*** when tested for use at the ear, and 0.397 W/kg*** when worn on the body in the below manner****.

While there may be differences between the SAR levels of various phones and at various positions, all phones meet the

Japanese technical regulations.

Although the SAR is determined at the highest certified power level, the actual SAR of the phone during operation can be well below the maximum value.

Use at positions other than at the ear****

This mobile phone may be used at positions other than at the ear. By using an accessory such as a belt clip holster that maintains a 1.5 cm separation with no metal (parts) between the body and the mobile phone, this mobile phone will comply

with international guidelines for radio wave protection.

* The technical regulation is provided in Article 14-2 of the

Ministry Ordinance Regulating Radio Equipment.

** International Commission on Non-Ionizing Radiation

Protection

*** The value is under simultaneous transmission use conditions.

The World Health Organization has announced that "A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use."

For more information about SAR, see the following websites:

Ministry of Internal Affairs and Communications (MIC) http://www.tele.soumu.go.jp/e/sys/ele/body/index.htm

Association of Radio Industries and Businesses (ARIB) http://www.arib-emf.org/01denpa/denpa02-02.html

(Japanese)

European RF Exposure Information/FCC

RF Exposure Information

This mobile phone 【801SH】 is confirmed to comply with guidelines relating to effects of radio wave exposure as set forth by the Council of Europe (CE) and the Federal

Communications Commission (FCC). Refer to the following.

■European RF Exposure Information

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization

ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg and the highest SAR value for this device when tested at the ear is 0.24 W/kg*. As mobile devices offer a range of functions, they can be used in other positions, such as on the body. In this case, the highest tested SAR value is

0.96 W/kg* at the separation distance of 0.5 cm from the body. For electronic safety, maintain the separation distance with accessories containing no metal, that position handset a minimum of the above distance. Use of other accessories may

not ensure compliance with RF exposure guidelines.

* The tests are carried out in accordance with international guidelines for testing.

Simplified Declaration of Conformity for 【801SH】

Hereby, SHARP CORPORATION declares that the radio equipment type 【801SH】 is in compliance with Directive

2014/53/EU. The full text of the EU declaration of conformity is available at the following internet

address: http://www.sharp.co.jp/k-tai/ .

■FCC RF Exposure Information

Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal

Communications Commission of the U.S. Government.

The guidelines are based on standards that were developed by independent scientific organization through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless handsets employs a unit of measurement known as the Specific Absorption Rate, or SAR.

The SAR limit set by the FCC is 1.6 W/kg. The tests are performed in positions and locations (e.g. at the ear and worn on the body) as required by the FCC for each model.

The highest SAR value for this model handset as reported to the FCC when tested for use at the ear is 0.48 W/kg, and when worn on the body in a holder or carry case, is 0.52 W/kg.

Body-worn Operation; This device was tested for typical body-worn operations with the handset kept 1.0 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.0 cm separation distance between the user's body and the handset.

The use of beltclips, holsters and similar accessories should not contain metallic components in its assembly.

207

The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. The FCC has granted an Equipment

Authorization for this model handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handset is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/ after searching on FCC

ID APYHRO00263.

Additional information on Specific Absorption Rates (SAR) can be found on the FCC website at https://www.fcc.gov/general/ radio-frequency-safety-0 .

FCC ID Location

The device is electronically labeled and the FCC ID can be displayed from Home Screen as follows:Drag the Favorites tray to the top of the Display (Settings) System

Advanced Authentication .

The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a hands-free device to

keep the mobile phone away from the head and body.

World Health Organization http://www.who.int/emf

List of Specific Absorption Rates (SAR) for radio waves by smartphone/3G model https://www.softbank.jp/mobile/support/sar/ (Japanese)

208

Water & Dust Resistance

Handset Water & Dust Resistance

Handset has IPX5 1 -, IPX8 2 -equivalent water protection and

IP6X 3 -equivalent dust protection with Card Tray closed firmly

leaving no gap between handset and Card Tray.

1 IPX5 compliant means that a handset continues to function as a phone after being subjected to a water jet

(approximately 12.5 liters/min.) discharged from a nozzle

(inner diameter:6.3 mm), from all directions (approximately 3 m from handset) for at least 3 minutes.

2 IPX8 compliant means that a handset continues to function as a phone after being gently submerged to the depth of

1.5 m in still tap water at room temperature, left there for approximately 30 minutes, then removed from it.

3 IP6X compliant means that a handset continues to function as a phone and its safety is maintained after being agitated in a device containing dust of 75 μm or smaller in diameter for 8 hours and then removed from the device.

・Water and dust resistance may be affected under some circumstances. Warranty does not cover malfunctions resulting from misuse.

・Handset is compliant with IPX5 and IPX8 water protection standards as well as IP6X dust protection standard.

However, ingress of dirt, sand, mud, metal powder, food, beverage, sea water, etc. may cause malfunction.

■Handset Care

・Close Card Tray firmly leaving no gap between handset and

Card Tray. Any debris (single hair, grain of sand, minute fiber, etc.) trapped between gasket and contacting surface may allow ingress of water/dust.

・If handset is exposed to liquids with Card Tray open, they may enter handset and cause electric shock or malfunction.

Discontinue use and power off.

・If handset is wet, wipe it with a dry cloth.

・Never open/close Card Tray with wet hands or while handset is wet or has a foreign object adhered to it.

・Do not use External Connection Jack if wet or dirty/ dusty. may affect water and dust resistance or may cause malfunction, burns or fire due to electric shock, shortcircuiting, etc.

・Handset is only water resistant against fresh/tap water between 5 o C - 35 o C.

Precautions

・Do not subject handset to soap, detergent, bath powder/oil, sea/pool/spa water, hot water, etc.

・Rinse off sea/pool water, beverage, dirt, sand, mud, etc.

immediately with fresh/tap water between 5 o C - 35 o C; residue may cause malfunction if allowed to dry.

・Do not soak handset in bath or pool; never use it in water

(including key operation).

・Handset is not resistant to water pressure. Avoid highpressure water/shower (over 6 liters/min.) and water immersion.

・Do not expose handset to high humidity for long periods; avoid prolonged use in bath/shower rooms.

・Volume may be low when an opening such as Mic, Recorder

Mic, Earpiece or Speaker is wet; dry handset before use (see

"

Drying Handset ").

・AC Adaptor and other optional accessories are not waterproof or dustproof. Do not use in high humidity or where exposed to water (e.g., outdoors, in bathrooms, at sinks, etc.). May cause fire, electric shock, or malfunction.

・Do not subject handset to strong impact (e.g., from a fall); do not poke Mic, Earpiece, Speaker, Recorder Mic, etc. with a sharp object; may affect water and dust resistance.

・Avoid placing handset directly on sand. Sand may penetrate

Earpiece, Speaker, etc., resulting in low volume.

・To prevent condensation, warm handset to room temperature before bringing it from a cold place into a warm place such as a bathroom. If condensation occurs, leave handset at room temperature until it is dry.

・Handset does not float on water.

・Keep handset out of heavy rain.

Cautions for Use in a Bathroom

・Do not let handset get wet with liquids other than tap water at room temperature (spa water, soapy water, detergent solutions, bubble bath water, etc.); do not submerge it in a bathtub. May cause malfunction.

If handset gets exposed to liquids other than tap water or falls in a bathtub, wash it in the specified way.

・Use handset at 5 o C - 40 o C with humidity of 99% or less, for up to 2 hours.

Note that this does not guarantee continuous operation of all functions.

・After exposing handset to water, be sure to remove moisture and let it dry naturally in the way specified in

"

Drying Handset

."

Let handset dry naturally after using it in a bathroom or when condensation occurs inside Camera lens, etc.

・Be careful not to splash hot water on handset.

・Extreme temperature changes may cause condensation.

Wait until handset reaches room temperature before bringing it from a cold place into a warm bathroom.

In addition, do not splash cold water on handset when it is warm in a bathroom.

May cause malfunction.

・Never charge handset in a bathroom.

・Depending on the layout and condition of a bathroom, handset may not receive a signal (call functions and data communication may be unavailable).

・If operated with wet hands, handset may not respond or may malfunction.

・Do not use in a bathroom with 3.5mm Earphones Adapter, earphones or other external device connected.

・Disable Glove mode beforehand as follows.


Display glove mode (

(Settings)

)

Display Advanced

Charging Cautions

・Never connect a charger plug/USB Type-C plug while

ROBOQUL or AC Adaptor is wet.

Handset is water resistant; however, if a charger plug/USB

Type-C plug is inserted while it is wet, liquid (tap water, beverage, sea water, pet urine, etc.) or a foreign object adhered to handset or a charger plug/USB Type-C plug may cause overheating, burnout, fire, malfunction, burns, etc.

due to electric shock, short-circuiting, etc.

・Do not use ROBOQUL or AC Adaptor where water is regularly in use (kitchens, bathrooms, shower rooms, etc.); may cause fire or electric shock.

209

Care & Maintenance

・Proper care of Card Tray gasket is crucial for continued handset water and dust resistance. Observe the following:

・Do not remove or damage gasket. Keep it clean.

・If Card Tray is damaged or deformed, contact a SoftBank

Shop.

・Do not insert a sharp object into Card Tray gap or External

Connection Jack.

・To maintain water and dust resistance, it is recommended to replace Card Tray every 2 years regardless of its condition.

Customer-requested Card Tray replacement incurs fees and requires handset submission. For details, contact a SoftBank

Shop or Customer Service

.

Washing Handset

Wipe off dirt, sand, beverage, etc., gently with a cloth. Then hold handset approximately 10 cm below faucet or shower head and wash with low-pressure tap water (6 liters/min.

or lower) at room temperature (5 o C - 35 o C). Wash with your hands, holding Card Tray so it makes no gap with handset; do not use a brush or sponge. Dry handset before use; after drying it well, power on.

・Before washing handset, make sure that Card Tray is closed firmly leaving no gap between handset and Card Tray.

・Do not use a washing machine or ultrasonic cleaner.

・External Connection Jack tends to accumulate dust, sand, etc.; rinse and dry it completely before use. Any residue may cause malfunction, burns or fire.

・Do not put a cotton swab, cloth, etc. into External

Connection Jack when washing; may affect water resistance, causing malfunction.

210

Drying Handset

After exposing handset to water, be sure to dry Earpiece,

Volume Keys, Power Key, Mic/Recorder Mic, External

Connection Jack, Speaker, Card Tray, and Mic.

Wipe handset surface with dry cloth

Holding handset firmly by its sides, shake it about 20 times

After Drying Procedure

Do not use handset in wet conditions.

・Calls may fail, or moisture may transfer to clothes, bag, etc.

・Moisture may short-circuit External Connection Jack or other parts.

・Exposure to cold may freeze moisture and cause malfunction.

・When shaking handset, hold it firmly so as not to drop it.

・Shake with circled ○ portion downward to drain water from all holes and gaps.

Pat against dry cloth to remove moisture from openings and grooves

・Water may be trapped in openings; pat against a dry cloth to remove it.

Leave handset on dry cloth for approximately 2 - 3 hours at room temperature

Handset is dried.

Cautions

When Removing Moisture

Do not put a cotton swab, cloth, etc. into openings; may affect water and dust resistance.

AQUOS zero User Guide Index

211

Ａ

About Settings............................................................... 122

About the User Guide........................................................ 3


Address Book.................................................................... 65

Album................................................................................. 92

Applications.......................................................................97


Ｂ

Backup & Restore...........................................................106




Ｃ












Chrome............................................................................... 78

Clip Now............................................................................ 48




Ｄ





Ｇ

General Notes................................................................. 204

Global Roaming............................................................... 174

Google Account................................................................. 16

Ｈ





Handset Screens............................................................... 36

212

Ｉ





Ｌ


Ｍ



Ｎ

Notifications Window.......................................................44

Ｏ



Ｐ


Parts & Functions.............................................................. 6


Play Music......................................................................... 90

＋メッセージ (+Message).................................................. 70

Power On/Off................................................................... 13

Ｑ

Quick Settings Window....................................................46

Ｒ


Information..................................................................... 206

Ｓ


SAR...................................................................................206


ScrollAuto.......................................................................... 49




SIM Card.............................................................................. 8


Sound Settings................................................................139

Specifications..................................................................188

Status Bar......................................................................... 43

System Settings..............................................................158

Ｔ

Text Entry.........................................................................33

Ｕ





Using Email........................................................................74


Using Gmail....................................................................... 71


Using ROBOQUL................................................................ 28

Using Tethering.............................................................. 120



Ｖ


Ｗ



AQUOS zero User Guide

January 2019, First Edition

SoftBank Corp.

Visit SoftBank Shop for assistance

Model : AQUOS zero

Manufacturer : SHARP CORPORATION

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