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_____________________________________________
Information in this document is subject to change without notice.
© 2013 D-Link Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.
Trademarks used in this text: D-Link and the D-LINK logo are trademarks of D-Link Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. D-
Link Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
January, 2013 P/N 651G312XX065G
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
Warnung!
Dies ist ein Produkt der Klasse A. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.
Precaución!
Este es un producto de Clase A. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe A. Dans un environnement domestique, ce produit pourrait causer des interférences radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe A. Se utilizzato in ambiente domestico il prodotto può causare interferenze radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.
VCCI Warning
この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。
この場合には使用者が適切な対策を講ずるよう要求されることがあります。 VCCI-A
BSMI Notice
此為甲類的資訊技術設備, 在居住環境中使用時, 可能會造成射頻擾動, 在這種情況下, 使用者會被要求採取某些適當的對
策
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Table of Contents
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Intended Readers
General Precautions for Rack-Mountable Products
Protecting Against Electrostatic Discharge
The DGS-3120 Series Hardware Installation Guide contains information for set up and management of the Switch.
This manual is intended for network managers familiar with network management concepts and terminology. For all practical reasons the DGS-3120-24TC, DGS-3120-24SC, DGS-3120-24SC-DC, DGS-3120-24PC, DGS-3120-48TC, and DGS-3120-48PC will be simply refered to as the Switch throughout this manual. All example screenshots are taken from the DGS-3120-24TC Switch. In some examples, where we refer to the Power over Ethernet examples, we’ll use the DGS-3120-24PC Switch.
Typographical Conventions
Convention
[ ]
Bold font
Boldface Typewriter
Font
Initial capital letter
Menu Name > Menu
Option
Description
In a command line, square brackets indicate an optional entry. For example: [copy filename] means that optionally you can type copy followed by the name of the file. Do not type the brackets.
Indicates a button, a toolbar icon, menu, or menu item. For example: Open the File menu and choose Cancel. Used for emphasis. May also indicate system messages or prompts appearing on screen. For example: You have mail. Bold font is also used to represent filenames, program names and commands. For example: use the copy
command.
Indicates commands and responses to prompts that must be typed exactly as printed in the manual.
Indicates a window name. Names of keys on the keyboard have initial capitals. For example: Click Enter.
Menu Name > Menu Option Indicates the menu structure. Device > Port > Port
Properties means the Port Properties menu option under the Port menu option that is located under the Device menu.
Notes, Notices, and Cautions
A NOTE indicates important information that helps make better use of the device.
A NOTICE indicates either potential damage to hardware or loss of data and tells how to avoid the problem.
A CAUTION indicates a potential for property damage, personal injury, or death. v
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Safety Instructions
Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage. Throughout this safety section, the caution icon ( ) is used to indicate cautions and precautions that need to be reviewed and followed.
Safety Cautions
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions.
• Observe and follow service markings. o Do not service any product except as explained in the system documentation. o Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose the user to electrical shock. o Only a trained service technician should service components inside these compartments.
• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: o Damage to the power cable, extension cable, or plug. o An object has fallen into the product. o The product has been exposed to water. o The product has been dropped or damaged. o The product does not operate correctly when the operating instructions are correctly followed.
• Keep your system away from radiators and heat sources. Also, do not block cooling vents.
• Do not spill food or liquids on system components, and never operate the product in a wet environment. If the system gets wet, see the appropriate section in the troubleshooting guide or contact your trained service provider.
• Do not push any objects into the openings of the system. Doing so can cause fire or electric shock by shorting out interior components.
• Use the product only with approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• Operate the product only from the type of external power source indicated on the electrical ratings label. If unsure of the type of power source required, consult your service provider or local power company.
• To help avoid damaging the system, be sure the voltage selection switch (if provided) on the power supply is set to match the power available at the Switch’s location: o 115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as South Korea and Taiwan o 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan o 230 V/50 Hz in most of Europe, the Middle East, and the Far East
• Also, be sure that attached devices are electrically rated to operate with the power available in your location.
• Use only approved power cable(s). If you have not been provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.
• To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If using an extension cable is necessary, use a 3wire cable with properly grounded plugs.
• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip. vi
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• To help protect the system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position system cables and power cables carefully; route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.
• When connecting or disconnecting power to hot-pluggable power supplies, if offered with your system, observe the following guidelines: o Install the power supply before connecting the power cable to the power supply. o Unplug the power cable before removing the power supply. o If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies. o Move products with care; ensure that all casters and/or stabilizers are firmly connected to the system.
Avoid sudden stops and uneven surfaces.
• The -48VDC input connector of the DGS-3120-24SC-DC has no protective cage on it. To avoid injury, don’t touch the connector when powered.
General Precautions for Rack-Mountable Products
Observe the following precautions for rack stability and safety. Also, refer to the rack installation documentation accompanying the system and the rack for specific caution statements and procedures.
Systems are considered to be components in a rack. Thus, "component" refers to any system as well as to various peripherals or supporting hardware.
CAUTION: Installing systems in a rack without the front and side stabilizers installed could cause the rack to tip over, potentially resulting in bodily injury under certain circumstances. Therefore, always install the stabilizers before installing components in the rack. After installing system/components in a rack, never pull more than one component out of the rack on its slide assemblies at one time. The weight of more than one extended component could cause the rack to tip over and may result in serious injury.
• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
• Always load the rack from the bottom up, and load the heaviest item in the rack first.
• Make sure that the rack is level and stable before extending a component from the rack.
• Use caution when pressing the component rail release latches and sliding a component into or out of a rack; the slide rails can pinch your fingers.
• After a component is inserted into the rack, carefully extend the rail into a locking position, and then slide the component into the rack.
• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.
• Ensure that proper airflow is provided to components in the rack.
• Do not step on or stand on any component when servicing other components in a rack.
NOTE: A qualified electrician must perform all connections to DC power and to safety grounds. All electrical wiring must comply with applicable local, regional or national codes and practices.
CAUTION: Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if uncertain that suitable grounding is available. vii
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CAUTION: The system chassis must be positively grounded to the rack cabinet frame. Do not attempt to connect power to the system until grounding cables are connected. Completed power and safety ground wiring must be inspected by a qualified electrical inspector. An energy hazard will exist if the safety ground cable is omitted or disconnected.
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside the system. To prevent static damage, discharge static electricity from your body before touching any of the electronic components, such as the microprocessor. This can be done by periodically touching an unpainted metal surface on the chassis.
The following steps can also be taken prevent damage from electrostatic discharge (ESD):
1. When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until ready to install the component in the system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.
2. When transporting a sensitive component, first place it in an antistatic container or packaging.
3. Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads, workbench pads and an antistatic grounding strap. viii
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Chapter 1 Introduction
Switch Description
Features
Ports
Front Panel Components
Rear Panel Description
Side Panel Description
Switch Description
D-Link's DGS-3120 Series is a high performance member of the D-Link xStack
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switch family has been future-proof designed to provide fault tolerance, flexibility, port density, robust security, and maximum throughput, with a user-friendly management interface for the networking professional.
The Switch is the latest member of D-Link’s entry level Layer 2 managed switch product line.
The Series features the following list of switches:
• DGS-3120-24TC: 20 Ethernet 10/100/1000 Ports + 4 combo 10/100/1000BASE-T/SFP ports L2 Stackable
Management Switch
• DGS-3120-48TC: 44 Ethernet 10/100/1000 Ports + 4 combo 10/100/1000BASE-T/SFP ports L2 Stackable
Management Switch
• DGS-3120-24PC: 20 Ethernet 10/100/1000 Ports + 4 combo 10/100/1000BASE-T/SFP ports PoE L2
Stackable Management Switch
• DGS-3120-48PC: 44 Ethernet 10/100/1000 Ports + 4 combo 10/100/1000BASE-T/SFP ports PoE L2
Stackable Management Switch
• DGS-3120-24SC: 16 SFP ports + 8 combo 10/100/1000BASE-T/SFP ports L2 Stackable Management Switch
• DGS-3120-24SC-DC: 16 SFP ports + 8 combo 10/100/1000BASE-T/SFP ports L2 Stackable Management
Switch with DC power
This cost effective Gigabit Switch provides an affordable solution for administrators to upgrade their networks to high speed Gigabit connections. The dedicated stacking ports offer up to 40G bi-directional bandwidth, which makes the
DGS-3120 Series also suitable as a backbone solution for SMBs. The advanced ACL and user authentication functions on the Switch extend the network security coverage from core to the edge. A unique D-Link Safeguard
Engine protects the DGS-3120 Series from the threat of worms and viruses, thereby increasing overall reliability, serviceability, and availability.
The Switch has a combination of 1000BASE-T ports and SFP ports that may be used in uplinking various network devices to the Switch, including PCs, hubs and other switches to provide a gigabit Ethernet uplink in full-duplex mode.
The SFP (Small Form Factor Portable) combo ports are used with fiber-optical transceiver cabling in order to uplink various other networking devices for a gigabit link that may span great distances.
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Features
The list below highlights the significant protocols and features supported by the Switch.
• IEEE 802.3 Ethernet compliant
• IEEE 802.3z 1000Base-X compliant
• IEEE 802.3x Flow Control in full-duplex compliant
• IEEE 802.3u 100Base-TX compliant
• IEEE 802.3ab 1000Base-T compliant
• IEEE 802.1p Priority Queues
• IEEE 802.3ad Link Aggregation Control Protocol
• IEEE 802.1X Port-based and Host-based Access Control
• IEEE 802.1Q VLAN
• IEEE 802.1D Spanning Tree
• IEEE 802.1w Rapid Spanning Tree
• IEEE 802.1s Multiple Spanning Tree
• Support Jumbo frame to 13K Bytes
• Access Control List (ACL)
• ISM VLAN
• DHCP local relay
• Single IP Management
• Access Authentication Control utilizing TACACS, XTACACS, TACACS+, and RADIUS protocols
• Compound Authentication
• Power saving mode
• Simple Network Time Protocol (SNTP)
• System Log
• Maximum packet forwarding rate 65.48 Mpps
• High performance switching engine performs forwarding and filtering at full wire speed up to 136Gps
• Full- and half-duplex for all ports.
• Unicast, broadcast, and multicast storm control
• Loopback Detection (LBD)
• Efficient self-learning and address recognition mechanism enables forwarding rate at wire speed
• MAC Address table: up to 16 K
• Packet buffer memory of up to 2 MByte
• Two stacking ports in the rear of the switch
• VLAN Trunking
• Private VLAN
• 802.1Q (2005 edition) VLAN
• GVRP
• Voice VLAN
• VLAN tagging based on PVID
• IGMP Snooping v1/v2/v3
• MLD Snooping v1 and v2
• SNMP v1/v2/v3
• SNMP over IPv6
• Secure Sockets Layer (SSL) v1/v2/v3
• Secure Shell (SSH) v2
• Port Mirroring
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• LLDP
• NLB
• Traffic segmentation
• D-Link Safeguard Engine
• Web-based Access Control (WAC)
• MAC-based Access Control (MAC)
• Guest VLAN
• Microsoft® NAP--IPv4 and IPv6, 802.1X NAP, and DHCP NAP
• Database Failover
• RADIUS accounting
• RADIUS authentication for management access
• TACACS+ authentication for management access
• User account privilege for management access—four levels of user accounts
• DHCP server screening
• ARP spoofing prevention
• MIB support for: o RFC 1213 MIB II o RFC 4188 Bridge MIB o RFC 1907 SNMPv2 MIB o RFC 2819 RMON MIB o RFC 2021 RMONv2 MIB o RFC 2571 SNMP MIB, RFC 2572 SNMP MIB, RFC 2573 SNMP MIB o RFC 2574 SNMPv3 MIB o RFC 2575 VACM for SNMP MIB o RFC 2576 SNMPv1, v2 & v3 MIB o RFC 2665 Ether-like MIB o RFC 4363 P-Bridge MIB and Q-Bridge MIB o RFC 2863 IF MIB o RFC 2618 RADIUS Authentication Client MIB o RFC 2620 RADIUS Accounting Client MIB o RFC 2925 Ping and Traceroute MIB o Private MIB o RFC 4293 IPv6 MIB o RFC 4022 TCP MIB o LLDP MIB o LLDP-DOT1-MIB, LLDP-DOT3-MIB
• Provides parallel LED display for port status such as link/act, speed, etc.
• Web-based GUI compatible with most major browsers, including Internet Explorer (version 5.5 and later), Mozilla
Firefox (version 2.0 and later), Safari (version 4.0 and later), and Google Chrome (version 6.0 and later).
Ports
DGS-3120-24TC
DGS-3120-24SC
DGS-3120-24SC-DC
Twenty-four Copper ports (10/100/1000Mbps).
Four Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
Sixteen SFP ports (100/1000Mbps).
Eight Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
Sixteen SFP ports (100/1000Mbps).
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DGS-3120-24PC
Eight Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
Twenty-four Copper PoE ports (10/100/1000Mbps).
Four Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
DGS-3120-48TC
DGS-3120-48PC
Fourty-four Copper ports (10/100/1000Mbps).
Four Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
Fourty-eight Copper PoE ports (10/100/1000Mbps).
Four Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps).
Two dedicated, high speed stacking ports.
• All the switches are equipt with one RJ-45 Console port (a special console cable with a DB9 interface is provided to connect the Switch to a PC)
• All the switches, except for the DGS-3120-24SC-DC, are equipt with one Redundant Power Supply (RPS) outlet for optional external RPS
NOTE: For customers interested in D-View, D-Link Corporation's proprietary SNMP management software, go to http://dview.dlink.com.tw/ and download the software and manual.
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Front Panel Components
The front panel of the Switch consists of LED indicators for Power, Console, RPS, Master, S1, S2, Fan, SD, Stack ID, and for Link/Act for each port on the Switch including SFP port LEDs. A separate table below describes LED indicators in more detail. The DGS-3120-24PC and DGS-3120-48PC switches are equipt with an additional PoE light, to indication whether the ports are running in Power over Ethernet mode.
Figure 1-1 Front panel view of the DGS-3120-24TC
Figure 1-2 Front panel view of the DGS-3120-24SC
Figure 1-3 Front panel view of the DGS-3120-24SC-DC
Figure 1-4 Front panel view of the DGS-3120-24PC
Figure 1-5 Front panel view of the DGS-3120-48TC
Figure 1-6 Front panel view of the DGS-3120-48PC
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LED Indicators
The Switch front panel presents LED indicators for Power, Console, RPS, Master (stack control), S1, S2, Fan, SD,
Stack ID and Link/Act indicators for all ports including the Gigabit Ethernet ports. The DGS-3120-24PC and DGS-
3120-48PC switches are equipt with an additional PoE light, to indication whether the ports are running in Power over
Ethernet mode.
Figure 1-7 LED indicators for the DGS-3120-24TC
Figure 1-8 LED indicators for the DGS-3120-24SC
Figure 1-9 LED indicators for the DGS-3120-24SC-DC
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Figure 1-10 LED indicators for the DGS-3120-24PC
Figure 1-11 LED indicators for the DGS-3120-48TC
LED
Power
Console
RPS
Master
S1
Figure 1-12 LED indicators for the DGS-3120-48PC
Description
This LED will light green after powering the Switch on to indicate the ready state of the device. The indicator is dark when the Switch is no longer receiving power (i.e. powered off).
This LED will blink green during the Power-On Self Test (POST). When the POST is finished, the LED goes dark. The indicator will light steady green when a user is logged in through the console port.
This LED will light green if the Redundant Powers Supply is in use. If the indicator is off, the RPS is not in use. When the switch detects that the RPS is connected, the light will be blinking. This LED in not available on the DGS-3120-24SC-DC switch.
For standalone Switches, this will light green. For stacked Switches, a solid Green light indicates this unit is the Master of the stack.
A solid green stacking port 1 LED indicates there is a secure connection (or link) to an
Ethernet device at any of the ports. The LED blinks green where there is reception or transmission of data occurring at a port. A darkened LED indicates no link on this stacking module.
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S2
Fan
SD
Stack ID
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Link/Act LEDs
A solid green stacking port 2 LED indicates there is a secure connection (or link) to an
Ethernet device at any of the ports. The LED blinks green where there is reception or transmission of data occurring at a port. A darkened LED indicates no link on this stacking module.
This LED blinks red when a fan fails. No light indicates all fans are working normally.
This LED will light green if a Secure Digital (SD) card is plugged in. When the Switch is reading or writing, the indicator will blink green. No light LED means there is no link. A solid red LED indicates SD card failure.
For standalone Switches, this will display number “1”. For stacked Switches, this indicates the position in the stacking box ID. The box ID is assigned either by the user
(static mode) or by the system (automatic mode). When “1” to “6” is displayed, this indicates the stacking position of the switch. An “H” indicates the device was assigned as the stacking Master. “h“ means the device was selected to be the Backup Master. A
“G” is displayed when the Safeguard Engine feature enters the exhausted mode.
The Switch has LED indicators for Link and Activity. The LED will light steady green when there is a secure connection (or link) to a 1000Mbps Ethernet device at any of the ports, or steady orange when there is a secure connection (or link) to a 10/100Mbps
Ethernet device at any of the ports. The LED will blink green when a 1000Mbps port is active, or blink orange when a 10/100Mbps port is active. The LED remains dark when there is no link or activity.
Only the DGS-3120-24PC and the DGS-3120-48PC switches are equipt with a PoE
LED. When this light is on with a solid green light, it means that the corresponding ports are feeding power to the PoE devices plugged in. When this light is on with a solid orange light, it means that the port is in an error condition state. When this light is off, it means that the ports are not supplying power to the devices plugged into the ports.
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Rear Panel Description
The rear panel contains an AC power connector, an outlet for an external redundant power supply, and two stacking ports.
Figure 1-13 Rear panel view of the DGS-3120-24TC
Figure 1-14 Rear panel view of the DGS-3120-24SC
Figure 1-15 Rear panel view of the DGS-3120-24SC-DC
Figure 1-16 Rear panel view of the DGS-3120-24PC
Figure 1-17 Rear panel view of the DGS-3120-48TC
Figure 1-18 Rear panel view of the DGS-3120-48PC
The AC power connector is a standard three-pronged connector that supports the power cord. Plug-in the female connector of the provided power cord into this socket, and the male side of the cord into a power outlet. The Switch automatically adjusts the power setting to any supply voltage in the range from 100 to 240 VAC at 50 to 60 Hz. An optional external Redundant Power Supply (DPS-200 for DGS-3120-24TC/SC, DPS-500/DPS-500DC for DGS-3120-
48TC, and DPS-700 for DGS-3120-24PC/48PC) can be plugged into the RPS outlet displayed above. When the internal power fails, this optional external RPS will take over all the power immediately and automatically. There are also two stacking ports on the rear panel. These dedicated stacking ports are specially designed for high speed switch
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide stacking. The Switch supports a stacking cable length of up to 3 meters.
Side Panel Description
The system heat vents located on each side dissipate heat. Do not block these openings. Leave at least 6 inches of space at the rear and sides of the Switch for proper ventilation. Be reminded that without proper heat dissipation and air circulation, system components might overheat, which could lead to system failure or even severely damage components.
Figure 1-19 Identical side panels of the DGS-3120-24TC, DGS-3120-24SC, and DGS-3120-24SC-DC
Figure 1-20 Identical side panels of the DGS-3120-24PC
Figure 1-21 Identical side panels of the DGS-3120-48TC
Figure 1-22 Identical side panels of the DGS-3120-48PC
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Chapter 2 Installation
Package Contents
Installation Guidelines
Power On (AC Power)
Connection DC Power to the DGS-3120-24SC-DC
Insatalling SFP Ports
Connecting to a Redundant Power Supply
External Redundant Power System
Package Contents
Open the shipping carton of the Switch and carefully unpack its contents. The carton should contain the following items:
• One DGS-3120 Series Switch
• One Quick Installation Guide
• AC power cord(s)
• One RJ-45 to RS-232 console
• One mounting kit (two brackets and screws)
• Four rubber feet with adhesive backing
• One CD kit for Web UI Reference Guide, CLI Reference Guide, and D-View module
If any item is missing or damaged, please contact your local D-Link reseller for replacement.
Installation Guidelines
Please follow these guidelines for setting up the Switch:
• Install the Switch on a sturdy, level surface that can support at least 13.9 lb. (6.3 kg) of weight. Do not place heavy objects on the Switch.
• The power outlet should be within 1.82 meters (6 feet) of the Switch.
• Visually inspect the power cord and see that it is fully secured to the AC power port.
• Make sure that there is proper heat dissipation from and adequate ventilation around the Switch. Leave at least 10 cm (4 inches) of space at the front and rear of the Switch for ventilation.
• Install the Switch in a fairly cool and dry place for the acceptable temperature and humidity operating ranges.
• Install the Switch in a site free from strong electromagnetic field generators (such as motors), vibration, dust, and direct exposure to sunlight.
• When installing the Switch on a level surface, attach the rubber feet to the bottom of the device. The rubber feet cushion the Switch, protect the casing from scratches and prevent it from scratching other surfaces.
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Installing the Switch without a Rack
First, attach the rubber feet included with the Switch if installing on a desktop or shelf. Attach these cushioning feet on the bottom at each corner of the device. Allow enough ventilation space between the Switch and any other objects in the vicinity.
Rubber Feet
Figure 2-1 Prepare the Switch for installation on a desktop or shelf
Attaching Brackets to a Switch for Rack Mounting
The Switch can be mounted in a standard 19" rack using the provided mounting brackets. Use the following diagrams as a guide.
Figure 2-2 Fasten mounting brackets on the Switch
Fasten the mounting brackets to the Switch using the screws provided. With the brackets attached securely, the
Switch can be mounted in a standard rack, as shown below.
NOTE: Please review the Installation Guidelines above before installing the Switch in a rack. Make sure there is adequate space around the Switch to allow for proper air flow, ventilation, and cooling.
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Mounting the Switch in a Standard 19" Rack
Figure 2-3 Installing the Switch in a rack
Power On (AC Power)
1. Plug one end of the AC power cord into the power connector of the Switch and the other end into the local power source outlet.
2. After powering on the Switch, the LED indicators will momentarily blink green. This blinking of the LED indicators represents a reset of the system.
Power Failure (AC Power)
For AC power supply units, as a precaution, in the event of a power failure, unplug the Switch. When power has resumed, plug the Switch back in.
CAUTION: Installing systems in a rack without the front and side stabilizers installed could cause the rack to tip over, potentially resulting in bodily injury under certain circumstances. Therefore, always install the stabilizers before installing components in the rack. After installing components in a rack, do not pull more than one component out of the rack on its slide assemblies at one time. The weight of more than one extended component could cause the rack to tip over and may result in injury.
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Connecting DC Power to the DGS-3120-24SC-DC
Follow the instructions below to connect the DC power supply of the DGS-3120-24SC-DC to the DC power source.
Figure 2-4 Close-up view of Power Receptacle
1. The DC power supply has a three-terminal wiring block consisting of a positive (+), a negative (-) and a safety ground terminal.
2. Firmly attach the DC power to the negative and positive contacts on the wiring assembly. a. The negative pole (-) connects to the -48V contact. b. The positive pole (+) connects to the -48V Return contact. c. If available, an earth ground may be connected to the center contact post.
3. Tighten the contact screws to secure the connection.
NOTE: Use a minimum 18 gauge (AWG) wire. All power connection wiring should conform to the rules and regulations in the National Electrical Code (NEC), as well as any local codes. A branch circuit over current protection must be rated between 2A to 10A.
CAUTION: This equipment must be grounded.
CAUTION: This equipment must be installed and maintained by qualified service personnel only.
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Installing SFP Ports
The Switch is equipped with SFP (Small Form Factor Portable) ports, which are used with fiber-optical transceiver cabling.SFP ports support full-duplex transmissions, auto-negotiation, and can be uplinked with various other switches across a gigabit network. The SFP ports support data rates up to 1Gbit/s.
See the figure below for installing the SFP ports in the Switch.
Figure 2-5 Inserting fiber-optic transceivers into the Switch
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Connecting to a Redundant Power Supply
The DPS-200 or DPS-500 is connected to the Master Switch using a 14-pin DC power cable. A standard, threepronged AC power cable connects the redundant power supply to the main power source.
Figure 2-6 Connecting the DGS-3120-24TC to the DPS-200
1. Insert one end of the 14-pin DC power cable into the receptacle on the switch and the other end into the redundant power supply.
2. Using a standard AC power cable, connect the redundant power supply to the main AC power source. A green LED on the front of the DPS-200 or DPS-500 will glow to indicate a successful connection.
3. Re-connect the Switch to the AC power source. The LED indicator will show that a redundant power supply is now in operation.
4. No change in switch configuration is necessary for this installation.
NOTE: See the RPS Quick Installation Guide for more information.
CAUTION: DO NOT use the DGS-3120-24TC/24SC switch with any redundant power system other than the DPS-200.
CAUTION: DO NOT use the DGS-3120-48TC switch with any redundant power system other than the DPS-500 and the DPS-500DC.
CAUTION: DO NOT use the DGS-3120-24PC and the DGS-3120-48PC switch with any redundant power system other than the DPS-700.
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Installing the RPS into a Rack-mount Chassis
The DPS-200 and DPS-500 are redundant power supply units designed to conform to the voltage requirements of the switches being supported. The DPS-200 and DPS-500 can both be installed into a DPS-900, or DPS-800 rack mount unit.
The DPS-200 can only be used with the DGS-3120-24TC and the DGS-3120-24SC.
The DPS-500 can only be used with the DGS-3120-48TC.
The DPS-700 can only be used with the DGS-3120-24PC and the DGS-312048PC.
DPS-700
CAUTION: DO NOT connect the RPS to AC power before the DC power cable is connected. This might damage the internal power supply.
The DPS-700 is connected to the Master Switch using a 22-pin DC power cable. A standard, three-pronged AC power cable connects the redundant power supply to the main power source.
Figure 2-7 Front view of the DPS-700
1. Insert one end of the 22-pin DC power cable into the receptacle on the Switch and the other end into the
Redundant Power Supply unit.
2. Using a standard AC power cable, connect the redundant power supply to the main AC power source. A green LED on the front of the DPS-700 will glow to indicate a successful connection.
3. Re-connect the Switch to the AC power source. The LED indicator will show that a redundant power supply is now in operation.
4. No configuration in the Switch’s firmware is needed for this installation.
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NOTE: See the RPS Quick Installation Guide for more information.
Figure 2-8 Rear view of the DPS-700 connected to a DGS-3120-24PC
DPS-800
CAUTION: Do not connect the DPS-700 to the DGS-3120-24PC/48PC by using the 14-pin DC power cable. It may cause damage when using the wrong DC power cable. ONLY use the 22-pin DC power cable.
The DPS-800 is a standard-size rack mount (1 standard unit in height) designed to hold up to two DPS-200 or DPS-
500 redundant power supplies.
Figure 2-9 Installing the DPS-200 or DPS-500 in the DPS-800
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The RPS can be mounted in a standard 19" rack. Use the following diagram to guide you.
Figure 2-10 Installing the DPS-800 in an Equipment Rack
DPS-900
The DPS-900 is a standard-size rack mount (5 standard units in height) designed to hold up to eight DPS-200 or DPS-
500 redundant power supplies.
Figure 2-11 Inserting the DPS-200 or DPS-500 into the DPS-900
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The RPS can be mounted in a standard 19" rack. Use the following diagram to guide you.
Figure 2-12 Installing the DPS-900 into the equipment rack
CAUTION: Installing systems in a rack without the front and side stabilizers installed could cause the rack to tip over, potentially resulting in bodily injury under certain circumstances. Therefore, always install the stabilizers before installing components in the rack. After installing components in a rack, do not pull more than one component out of the rack on its slide assemblies at one time. The weight of more than one extended component could cause the rack to tip over and may result in injury.
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Chapter 3 Connecting the Switch
Connecting to Network Backbone or Server
NOTE: All high-performance N-Way Ethernet ports can support both MDI-II and MDI-X connections.
Switch to End Node
End nodes include PCs outfitted with a 10, 100 or 1000 Mbps RJ-45 Ethernet Network Interface Card (NIC) and routers. An end node connects to the Switch via a twisted-pair UTP/STP cable. Connect the end node to any of the
1000BASE-T ports of the Switch. The Link/Act LEDs for each Ethernet port will light green or amber when the link is valid. A blinking LED indicates packet activity on that port.
Link Act
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
22T 23T 24T xStack
DGS-3120-24TC
Power S1
Console S2
RPS Fan
Master SD
100M
1000M 21F 22F 23F 24F
21F 23F
22F 24F
Stack ID
Figure 3-1 Connecting the Switch to an end node
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Switch to Switch
There is a great deal of flexibility on how connections are made using the appropriate cabling.
• Connect a 10BASE-T switch port to the Switch via a twisted-pair Category 3, 4 or 5 UTP/STP cable.
• Connect a 100BASE-TX switch port to the Switch via a twisted-pair Category 5 UTP/STP cable.
• Connect 1000BASE-T switch port to the Switch via a twisted pair Category 5e UTP/STP cable.
• Connect switch supporting a fiber-optic uplink to the Switch’s SFP ports via fiber-optic cabling. See cabling guidelines in Appendix B for more information.
Figure 3-2 Connecting a Switch to another switch
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Connecting to Network Backbone or Server
The combo SFP ports and the 1000BASE-T ports are ideal for uplinking to a network backbone, server or server farm.
The copper ports operate at a speed of 1000, 100 or 10Mbps in full or half duplex mode. The fiber-optic ports can operate at both 100Mbps and 1000Mbps in full duplex mode.
Connections to the Gigabit Ethernet ports are made using a fiber-optic cable or Category 5e copper cable, depending on the type of port. A valid connection is indicated when the Link LED is lit.
Link Act
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
22T 23T 24T xStack
DGS-3120-24TC
Power S1
Console S2
RPS Fan
Master SD
21F 22F 23F 24F
21F 23F
22F 24F
Stack ID
Figure 3-3 Connecting the Switch to a server
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Chapter 4 Introduction to Switch
Management
First Time Connecting to the Switch
IP Address Assignment
Management Options
This system may be managed out-of-band through the console port on the front panel or in-band using Telnet. The user may also choose the Web-based management, accessible through a Web browser.
Web-based Management Interface
After successfully installing the Switch, the user can configure the Switch, monitor the LED panel, and display statistics graphically using a Web browser, such as Microsoft® Internet Explorer (version 5.5 and later), Netscape
(version 8 and later), Mozilla Firefox (version 2.0 and later), Safari (version 4.0 and later), and Google Chrome
(version 6.0 and later).
SNMP-based Management
The Switch can be managed with an SNMP-compatible console program. The Switch supports SNMP version 1.0, version 2.0 and version 3.0. The SNMP agent decodes the incoming SNMP messages and responds to requests with
MIB objects stored in the database. The SNMP agent updates the MIB objects to generate statistics and counters.
Command Line Interface through the Serial Port or remote Telnet
The user can also connect a computer or terminal to the serial console port to access the Switch. The command line interface provides complete access to all Switch management features.
Connecting the Console Port
The front panel of the Switch provides a port that enables a connection to a computer monitoring and configuring the
Switch. The console port is an RJ-45 port and requires a special cable that is included with the Switch, to establish the physical connection.
To use the console port, the following equipment is needed:
• A terminal or a computer with both an RS-232 serial port and the ability to emulate a terminal.
• A console cable with a male DB-9 connector on one end and an RJ-45 connection on the other. This cable should be included with the Switch. It establishes the physical connection to the console port.
To connect a terminal to the console port:
Connect the male DB-9 connector on the console cable (shipped with the Switch) to the RS-232 serial port on the computer running terminal emulation software then insert the RJ-45 connector into the RJ-45 console port on the front of the Switch. Set the terminal emulation software as follows:
• Select the appropriate serial port (COM port 1 or COM port 2).
• Set the data rate to 115200 baud.
• Set the data format to 8 data bits, 1 stop bit, and no parity.
• Set flow control to none.
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• Under Properties, select VT100 for Emulation mode.
• Select Terminal keys for Function, Arrow and Ctrl keys. Make sure to use Terminal keys (not Windows keys) are selected.
NOTE: When using HyperTerminal with the Microsoft® Windows® 2000 operating system, ensure that
Windows 2000 Service Pack 2 or later is installed. Windows 2000 Service Pack 2 allows use of arrow keys in HyperTerminal's VT100 emulation. See www.microsoft.com for information on Windows 2000 service packs.
• After you have correctly set up the terminal, plug the power cable into the power receptacle on the back of the
Switch. The boot sequence appears in the terminal.
• After the boot sequence completes, the console login screen displays.
• If the user has not logged into the command line interface (CLI) program, press the Enter key at the User name and password prompts. There is no default user name and password for the Switch. The administrator must first create user names and passwords. If user accounts have been previously set up, log in and continue to configure the Switch.
• Enter the commands to complete desired tasks. Many commands require administrator-level access privileges.
Read the next section for more information on setting up user accounts. See the DGS-3120 Series CLI
Reference Guide on the documentation CD for a list of all commands and additional information on using the
CLI.
• To end a management session, use the logout command or close the emulator program.
If problems occur in making this connection on a PC, make sure the emulation is set to VT-100. The emulation settings can be configured by clicking on the File menu in the HyperTerminal window by clicking on Properties in the drop-down menu, and then clicking the Settings tab. This is where you will find the Emulation options. If you still do not see anything, try rebooting the Switch by disconnecting its power supply.
Once connected to the console, the screen on the next page will appear on the console. This is where the user will enter commands to perform all the available management functions. The Switch will prompt the user to enter a user name and a password. Upon the initial connection, there is no user name or password and therefore just press Enter twice to access the command line interface.
Boot Procedure V3.00.001
-------------------------------------------------------------------------------
Power On Self Test ........................................ 100 %
MAC Address : 00-01-02-03-04-00
H/W Version : B1
Please Wait, Loading V3.00.010 Runtime Image .............. 100 %
UART init ................................................. 100 %
Starting runtime image
Device Discovery .......................................... 100 %
Configuration init ........................................ 100 %
Press any key to login...
Figure 4-1 Boot up display in console screen
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First Time Connecting to the Switch
The Switch supports user-based security that can allow prevention of unauthorized users from accessing the Switch or changing its settings. This section tells how to log onto the Switch via out-of-band console connection or out-ofband Management port connection.
Upon initial connection to the Switch, the login screen appears (see example below).
DGS-3120-24TC Gigabit Ethernet Switch
Command Line Interface
Firmware: Build 3.00.010
Copyright(C) 2013 D-Link Corporation. All rights reserved.
UserName:
Figure 4-2 Initial screen, first time connecting to the Switch
Press Enter in both the Username and Password fields. Then access will be given to enter commands after the command prompt DGS-3120-24TC:admin#
There is no initial username or password. Leave the Username and Password fields blank.
NOTE: The first user automatically gets Administrator level privileges. At least one Admin-level user account must be created for the Switch.
Password Protection
The Switch does not have a default user name and password. One of the first tasks when settings up the Switch is to create user accounts. Logging in using a predefined administrator-level user name will give the user privileged access to the Switch's management software.
After the initial login, define new passwords for both default user names to prevent unauthorized access to the Switch, and record the passwords for future reference.
To create an administrator-level account for the Switch, do the following:
1. At the CLI login prompt, enter create account admin followed by the <user name> and press the Enter key.
2. The Switch will then prompt the user to provide a password. Type the <password> used for the administrator account being created and press the Enter key.
3. Once entered, the Switch will again ask the user to enter the same password again to verify it. Type the same password and press the Enter key.
4. A “Success” response by the Switch will verify the creation of the new administrator.
NOTE: Passwords are case sensitive. User names and passwords can be up to 15 characters in length.
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IP Address Assignment
An IP address must be assigned to each switch, which is used for communication with an SNMP network manager or other TCP/IP application (for example BOOTP, TFTP). The Switch's default IP address is 10.90.90.90. The user may change the default Switch IP address to meet the specification of your networking address scheme.
The Switch is also assigned a unique MAC address by the factory. This MAC address cannot be changed, and can be found by entering the command show switch
into the command line interface.
The Switch's MAC address also appears in the Device Information and System Information windows of the Webbased management interface. The IP address for the Switch must be set before using the Web-based manager. The
Switch IP address can be automatically set using BOOTP or DHCP protocols, in which case the actual address assigned to the Switch must be known.
SNMP Settings
Simple Network Management Protocol (SNMP) is an OSI Layer 7 (Application Layer) designed specifically for managing and monitoring network devices. SNMP enables network management stations to read and modify the settings of gateways, routers, switches and other network devices. Use SNMP to configure system features for proper operation, monitor performance and detect potential problems in the Switch, switch group or network.
Managed devices that support SNMP include software (referred to as an agent), which runs locally on the device. A defined set of variables (managed objects) is maintained by the SNMP agent and used to manage the device. These objects are defined in a Management Information Base (MIB), which provides a standard presentation of the information controlled by the on-board SNMP agent. SNMP defines both the format of the MIB specifications and the protocol used to access this information over the network.
The Switch supports SNMP versions 1, 2c, and 3. The administrator may specify which version of SNMP to use to monitor and control the Switch. The three versions of SNMP vary in the level of security provided between the management station and the network device.
In SNMP v1 and v2, user authentication is accomplished using 'community strings', which function like passwords.
The remote user SNMP application and the Switch SNMP must use the same community string. SNMP packets from any station that has not been authenticated are ignored (dropped).
The default community strings for the Switch used for SNMP v1 and v2 management access are:
• public - Allows authorized management stations to retrieve MIB objects.
• private - Allows authorized management stations to retrieve and modify MIB objects.
SNMP v3 uses a more sophisticated authentication process that is separated into two parts. The first part is to maintain a list of users and their attributes that are allowed to act as SNMP managers. The second part describes what each user on that list can do as an SNMP manager.
The Switch allows groups of users to be listed and configured with a shared set of privileges. The SNMP version may also be set for a listed group of SNMP managers. Thus, a group of SNMP managers can be created to view read-only information or receive traps using SNMP v1 while assigning a higher level of security to another group, granting read/write privileges using SNMP v3.
Using SNMP v3 individual users or groups of SNMP managers can be allowed to perform or be restricted from performing specific SNMP management functions. The functions allowed or restricted are defined using the Object
Identifier (OID) associated with a specific MIB. An additional layer of security is available for SNMP v3 in that SNMP messages may be encrypted. To read more about how to configure SNMP v3 settings for the Switch read the section entitled Management.
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Traps
Traps are messages that alert network personnel of events that occur on the Switch. The events can be as serious as a reboot (someone accidentally turned OFF the Switch), or less serious like a port status change. The Switch generates traps and sends them to the trap recipient (or network manager). Typical traps include trap messages for
Authentication Failure, Topology Change and Broadcast/Multicast Storm.
MIBs
The Switch in the Management Information Base (MIB) stores management and counter information. The Switch uses the standard MIB-II Management Information Base module. Consequently, values for MIB objects can be retrieved from any SNMP-based network management software. In addition to the standard MIB-II, the Switch also supports its own proprietary enterprise MIB as an extended Management Information Base. The proprietary MIB may also be retrieved by specifying the MIB Object Identifier. MIB values can be either read-only or read-write.
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Chapter 5 Web-based Switch Configuration
Introduction
Most software functions of the Switch can be managed, configured, and monitored via the embedded Web-based
(HTML) interface. Manage the Switch from remote stations anywhere on the network through a standard browser, such as Internet Internet Explorer (version 5.5 and later), Mozilla Firefox (version 2.0 and later), Safari (version 4.0 and later), and Google Chrome (version 6.0 and later). The browser acts as a universal access tool and can communicate directly with the Switch using the HTTP protocol.
Logging onto the Web Manager
To begin managing the Switch, simply run the browser installed on your computer and point it to the IP address you have defined for the device. The URL in the address bar should read something like: http://123.123.123.123, where the numbers 123 represent the IP address of the Switch.
NOTE: The factory default IP address is 10.90.90.90.
This opens the management module's user authentication window, as seen below.
Figure 5-1 Enter Network Password window
As there is no default User name or Password, click OK to proceed. This will open the Web-based user interface. The
Switch management features available in the Web-based manager are explained below.
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Web-based User Interface
The user interface provides access to various Switch configuration and management windows, allows the user to view performance statistics, and permits graphical monitoring of the system status.
Areas of the User Interface
The figure below shows the user interface. Three distinct areas divide the user interface, as described in the table.
AREA 2
AREA 1
AREA 3
Area Number
Area 1
Area 2
Figure 5-2 Main Web Manager window
Function
Select the menu or window to display. Open folders and click the hyperlinked menu buttons and subfolders contained within them to display menus. Click the D-Link logo to go to the D-Link website.
Presents a graphical near real-time image of the front panel of the Switch. This area displays the
Switch's ports, console and management port, showing port activity.
Some management functions, including save, reboot, download and upload are accessible here.
Presents switch information based on user selection and the entry of configuration data. Area 3
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Web Pages
When connecting to the management mode of the Switch with a Web browser, a login screen is displayed. There is no default user name or password necessary to access the Switch's management mode.
NOTE: Be sure to configure the user name and password in the User Accounts window before connecting the Switch to the greater network.
Below is a list of the main folders available in the Web interface:
• System Configuration - In this section the user will be able to configure features regarding the Switch’s configuration.
• Management - In this section the user will be able to configure features regarding the Switch’s management.
• L2 Features - In this section the user will be able to configure features regarding the Layer 2 functionality of the Switch.
• L3 Features - In this section the user will be able to configure features regarding the Layer 3 functionality of the Switch.
• QoS - In this section the user will be able to configure features regarding the Quality of Service functionality of the Switch.
• ACL - In this section the user will be able to configure features regarding the Access Control List functionality of the Switch.
• Security - In this section the user will be able to configure features regarding the Switch’s security.
• Network Application - In this section the user will be able to configure features regarding network applications handled by the Switch.
• OAM - In this section the user will be able to configure features regarding the Switch’s operations, administration and maintenance (OAM).
• Monitoring - In this section the user will be able to monitor the Switch’s configuration and statistics.
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Appendix A – Technical Specifications
General
Feature
Standards
Protocols
Data Transfer Rates:
Ethernet
Fast Ethernet
Gigabit Ethernet
Network Cables
Number of Ports
Detailed Description
IEEE 802.3 10BASE-T Ethernet
IEEE 802.3u 100BASE-TX Fast Ethernet
IEEE 802.3ab 1000BASE-T Gigabit Ethernet
IEEE 802.3z 1000BASE-T (SFP “Mini GBIC”)
IEEE 802.1D/2004/Spanning Tree (802.1s, 802.1w)
IEEE 802.1Q-2005 VLAN
IEEE 802.1p Priority Queues
IEEE 802.1X Network Access Control
IEEE 802.3 Nway Auto-negotiation
IEEE 802.3ad Link Aggregation Control
IEEE 802.3x Full-duplex Flow Control
IEEE 802.1u Fast Ethernet
CSMA/CD
Half-duplex
10 Mbps
100Mbps
-------------
Full-duplex
20Mbps
200Mbps
2000Mbps
Cat.5 Enhanced for 1000BASE-T
UTP Cat.5, Cat. 5 Enhanced for 100BASE-TX
UTP Cat.3, 4, 5 for 10BASE-T
EIA/TIA-568 100-ohm screened twisted-pair (STP)(100m)
DGS-3120-24TC: Twenty-four Copper ports (10/100/1000Mbps), Four Combo
Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
DGS-3120-24SC: Sixteen SFP ports (100/1000Mbps), Eight Combo Copper/SFP ports
(10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
DGS-3120-24SC-DC: Sixteen SFP ports (100/1000Mbps), Eight Combo Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
DGS-3120-24PC: Twenty-four Copper PoE ports (10/100/1000Mbps), Four Combo
Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
DGS-3120-48TC: Fourty-four Copper ports (10/100/1000Mbps), Four Combo
Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
DGS-3120-48PC: Fourty-eight Copper PoE ports (10/100/1000Mbps), Four Combo
Copper/SFP ports (10/100/1000Mbps and 100/1000Mbps), Two dedicated, high speed stacking ports.
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Physical and Environmental
Feature
Internal Power Supply
Optional Redundant
Power Supply
Power Consumption
Detailed Description
AC Input: 100 – 240 VAC, 50-60 Hz
Provide one connector in rear panel to install optional external RPS to enhance the reliability. When internal power is failed, the optional external RPS will take over all the power immediately and automatically.
DPS-200: DGS-3120-24TC/24SC
DPS-500/DPS-500DC: DGS-3120-48TC
DPS-700: DGS-3120-24PC/48PC
DGS-3120-24TC: 40.5 Watts (Max.)
DGS-3120-24SC: 34.1 Watts (Max.)
DGS-3120-24SC-DC: 32.4 Watts (Max.)
DGS-3120-24PC with 370W PoE load: 477.7 Watts (Max.)
DGS-3120-24PC with 740W PoE load: 924.9 Watts (Max.)
DGS-3120-48TC: 67.1 Watts (Max.)
DGS-3120-48PC with 370W PoE load: 506 Watts (Max.)
DGS-3120-48PC with 740W PoE load: 968 Watts (Max.)
Operating Temperature 0~50°C
Storage Temperature -40~70°C
Humidity Operation: 10%-90% RH non-condensing
Storage: 5% ~ 90% RH non-condensing
Dimensions
Weight
DGS-3120-24TC: 440mm (W) x 210mm (D) x 44mm (H)
DGS-3120-24SC: 440mm (W) x 210mm (D) x 44mm (H)
DGS-3120-24SC-DC: 440mm (W) x 210mm (D) x 44mm (H)
DGS-3120-24PC: 440mm (W) x 310mm (D) x 44mm (H)
DGS-3120-48TC: 440mm (W) x 310mm (D) x 44mm (H)
DGS-3120-48PC: 440mm (W) x 380mm (D) x 44mm (H)
DGS-3120-24TC: 2.56kg.
DGS-3120-24SC: 2.63kg.
DGS-3120-24SC-DC: 2.64kg.
DGS-3120-24PC: 5.42kg.
DGS-3120-48TC: 4.62kg.
DGS-3120-48PC: 6.33kg.
EMI
Safety
CE Class A, FCC Class A, VCCI Class A, C-Tick Report
UL, CB Report
Performance
Feature
Transmission Method
Packet Buffer
Maximum Forwarding
Rate
Detailed Description
Store-and-forward
2 MByte (Max)
DGS-3120-24TC: 65.48 million packets per second.
DGS-3120-24SC: 65.48 million packets per second.
DGS-3120-24SC-DC: 65.48 million packets per second.
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Switching Capability
Priority Queues
MAC Address Table
Wire Speed
Physical Stacking
Virtual Stacking /
Clustering
LED Indicators
DGS-3120-24PC: 65.48 million packets per second.
DGS-3120-48TC: 101.19 million packets per second.
DGS-3120-48PC: 101.19 million packets per second.
DGS-3120-24TC: 88Gbps
DGS-3120-24SC: 88Gbps
DGS-3120-24SC-DC: 88Gbps
DGS-3120-24PC: 88Gbps
DGS-3120-48TC: 136Gbps
DGS-3120-48PC: 136Gbps
8 Priority Queues per port
Supports 16K MAC addresses
Full-wire speed (full-duplex) operation on all ports including Gigabit ports.
• Two dedicated stacking ports in the rear panel of the Switch. Note: stacking cable length 3 meter for stacking DGS-3120 Series use only.
• Provides bi-directional redundant stacking topology.
• Topologies: Linear and Ring.
• Bandwidth: Up to 10G.
• The FCS version supports 6 units per stack. Supports backup master.
• Supports inter stacking trunking and mirroring.
• Cannot stack EI and SI devices together.
• Supports D-Link Single IP Management v1.6
• Manages up to 32 devices in a virtual stack with a single IP address.
Location
Per Device
LED Indicative
Power
Console
RPS
Fan Err
Master
Color
Green
Green
Green
Red
Green
7-Segment LED Green
Status
Solid Light
Light off
Solid Light
Light off
Blinking
Solid Light
Light off
Description
Power On
Power Off
Console on
Console off
When switch detects that RPS is connected
RPS in using
RPS off
Blinking
Light off
When any of the fans has failed
When all fans work normally
Solid Light When device is configured or selected to be a stacking master
When device is stacking slave Light off
Capable 1 – 6, H, The box ID is assigned either by user (static h, G mode) or by the system (automatic mode).
When the box become a primary master, the
7 segment works as bi-function. That is box
ID and “H” indicate as primary Master and the display will be shown by turn. That is boxID -
> H -> boxID -> H
1-6: To indicate the stacking of the switch
34
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
LED Per
10/100/1000 Mbps Mode
Port
Link/Act/Speed
LED Per SFP Port Link/Act
LED Per Stacking
Port
SD
Port LED Mode
Indicator
PoE Mode
Link/Act
H: When device was assigned as the stacking Master h: When device was selected to be the
Backup Master
G: When Safeguard Engine entering the exhausted mode.
A LED Mode Select Button to switch two modes in turn for all
10/100/1000Mbps ports on DGS-3120-24PC/48PC:
- Link/Act/Speed Mode
- PoE Mode
Green Solid Light A LED Mode Select Button to switch
Link/Act/Speed Mode
Solid Light
Green Solid Light
Blinking
A LED Mode Select Button to switch PoE
Mode
When there is a secure connection (or link) to
1000Mbps Ethernet device at any of the ports.
When there is reception or transmission of data occurring at 1000Mbps.
Orange Solid Light
Off
Green
Orange
Off
Green
Blinking
Light off
Solid Light
Solid Light
Light Off
Solid Light
When there is a secure connection (or link) to
10/100Mbps Ethernet device at any of the ports.
When there is reception or transmission of data occurring at 10/100Mbps.
No link.
Power feeding.
Error Condition.
No Power feeding.
When there is a secure connection (or link) to
1000Mbps Ethernet device at any of the ports.
Blinking
Orange
Off
Green
Off
Green
Red
Solid Light
Blinking
Light off
Solid Light
Blinking
Light off
Solid Light
Blinking
Light off
Solid Light
When there is reception or transmission of data occurring at 1000Mbps.
When there is a secure connection (or link) to
100Mbps Ethernet device at any of the ports.
When there is reception or transmission of data occurring at 100Mbps.
No link
When there is a secure connection (or link) to
Ethernet device at any of the ports.
When there is reception or transmission (i.e.
Activity--Act) of data occurring at a port.
No link
SD card plug-in
Read/Write
No link
SD card failure
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Port Functions
Feature
Console Port
Copper Ports
SFP Ports
PoE Specifications
Detailed Description
RJ-45 interface for Out-Of-Band (OOB) CLI configuration.
Compliant with the following standards:
• IEEE 802.3 compliance
• IEEE 802.3u compliance
• IEEE 802.3ab compliance
• Support Half/Full-Duplex operations
• Auto-negotiation
• Auto MDI/MDIX
• IEEE 802.3x Flow Control support for Full-Duplex mode, Back Pressure when Half-
Duplex mode, and Head-of-line blocking prevention
Compliant with the following standards:
• IEEE 802.3z compliance
• IEEE 802.3x Flow Control support for Full-Duplex mode
• Support Auto-negotiation for Full-Duplex/ flow control operations
SFP Transceivers Supported:
• DEM-310GT (1000BASE-LX, Single-mode, 10km)
• DEM-311GT (1000BASE-SX, Multi-mode, 550m)
• DEM-312GT2 (1000BASE-SX, Multi-mode, 2km)
• DEM-314GT (1000BASE-LHX, Single-mode, 50km)
• DEM-315GT (1000BASE-ZX, Single-mode, 80km)
• DEM-210 (100BASE-FX, Single-mode, 15km)
• DEM-211 (100BASE-FX, Multi-mode, 2km)
• DGS-712 (1000BASE-T, 1G Copper, 100m)
WDM transceivers supported:
• DEM-330T (1000BASE-BX, TX-1550/RX-1310nm, Single-mode, 10km)
• DEM-330R (1000BASE-BX, TX-1310/RX-1550nm, Single-mode, 10km)
• DEM-331T (1000BASE-BX, TX-1550/RX-1310nm, Single-mode, 40km)
• DEM-331R (1000BASE-BX, TX-1310/RX-1550nm, Single-mode, 40km)
• DEM-220T (100BASE-BX-D, TX-1550/RX-1310 nm, Single-mode, 20km)
• DEM-220R (100BASE-BX-U, TX-1310/RX-1550 nm, Single-mode, 20km)
• Supports IEEE 802.3af PoE and IEEE 802.3at PoE+ compliance.
• Supplies power to PD devices up to 15.4W per port (802.3af) or 30W+ per port
(802.3at) more sufficiently.
• Power Budget: 370W, 740W with RPS.
• Supports the Auto Discovery feature. It’ll automatically recognize a connection to PD devices and immediately provide power.
• Supports the Auto Disable Port feature. If the port’s electrical current is over 600mA, this feature will activate and still keep the other ports active.
• Supports the Active Circuit Protection feature. It’ll automatically disable a port if there is an electrical short and still keep the other ports active.
Power Classification Table:
Class Usage Max power used by PD
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
0
1
2
3
4
1
2
3
4
0
1
2
Default
Optional
Optional
12.95W
3.84W
6.49W
3
4
Optional
Reserved
12.95W
12.95W
• For 802.3at capable devices, provide power allocation of 0.1 watt granularity using
LLDP method.
Class
0
Usage
Default
Minimum power levels of output of PSE
15.4W
Optional
Optional
Optional
Reserved
4.0W
7.0W
15.4W
31W
Class Usage
Default
Optional
Optional
Optional
Reserved
Max power received by PD
13.0W
3.84W
6.49W
13.0W
25.5W
• Follow the PSE pin out standard of Alternative A, sending out power over pins 1, 2,
3, 6 and 8 of CAT3~6A UTP cables for 802.3af devices; or CAT5e~6A UTP cables for 802.3at devices.
• The DGS-3120-24PC and DGS-3120-48PC works with all D-Link 802.3af and
802.3at capable devices They also works with all non-802.3af and non-802.3at capable D-Link Access Points, IP Cameras and IP phones using the DWL-P50 PoE adapter.
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Appendix B – Cables and Connectors
Ethernet Cable
When connecting the Switch to another switch, a bridge or hub, a normal cable is necessary. Please review these products for matching cable pin assignment.
The following diagrams and tables show the standard RJ-45 receptacle/connector and their pin assignments.
5
6
7
8
2
3
4
Contact
1
Figure B-1 The standard RJ-45 port and connector
MDI-X Port
RD+ (receive)
RD- (receive)
TD+ (transmit)
1000BASE-T
1000BASE-T
TD- (transmit)
1000BASE-T
1000BASE-T
RJ-45 Pin Assignments
MDI-II Port
TD+ (transmit)
TD- (transmit)
RD+ (receive)
1000BASE-T
1000BASE-T
RD- (receive)
1000BASE-T
1000BASE-T
38
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Console Cable
When connecting the Switch a PC, a Console cable is necessary. The following diagrams and tables show the standard Console-to-DJ-45 receptacle/connector and their pin assignments.
Pin
3
4
1
2
7
8
5
6
Figure B-2 Console-to-RJ-45 Cable
Console-RJ-45 Pin Assignments
Console (DB9/RS232)
Not Used
RXD
TXD
Not Used
GND (shared)
Not Used
Not Used
Not Used
RJ-45
Not Used
Not Used
TXD
GND
GND
RXD
Not Used
Not Used
39
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Redundant Power Supply (RPS) Cable
When connecting the Switch to a Redundant Power Supply, an RPS cable is necessary. Please review these products for matching cable pin assignment.The following diagrams and tables show the standard RPS receptacle/connector and their pin assignments.
14-pin DC power cable
Pin
1
2
10
11
12
13
14
7
8
9
5
6
3
4
Figure B-3 Redundant Power Supply (RPS) 14-pin DC Power Cable
RPS 14-pin DC Power Cable Pin Assignments
Device
GND
NC
+12V
+12V
+12V
+12V
GND
GND
NC
NC
Power Good
Power Present
GND
GND
DPS-200
GND
NC
+12V
+12V
+12V
+12V
GND
GND
Power Good
Power Present
NC
NC
GND
GND
40
7
8
9
10
4
5
6
11
12
13
14
Pin
1
2
3
9
10
11
7
8
5
6
12
13
14
Pin
3
4
1
2 xStack
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
RPS 14-pin DC Power Cable Pin Assignments
Device
NC
GND
GND
GND
GND
+12V
+12V
RS+
NC
NC
GND
Power Good
+5V
+12V
DPS-500
NC
GND
GND
GND
GND
+12V
+12V
RS+
GND
Power Good
NC
NC
+5V
+12V
RPS 14-pin DC Power Cable Pin Assignments
Device
NC
GND
GND
GND
GND
+12V
+12V
+12V
NC
NC
Power Present
Power Good
NC
+12V
DPS-500DC
NC
GND
GND
GND
GND
+12V
+12V
+12V
Power Present
Power Good
NC
NC
NC
+12V
41
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
22-pin DC power cable
11
12
13
14
15
16
17
7
8
9
10
4
5
6
18
19
20
21
22
Pin
1
2
3
Figure B-4 Redundant Power Supply (RPS) 22-pin DC Power Cable
RPS 22-pin DC Power Cable Pin Assignments
Device
-54Vrtn
-54V
+12V
+12V
+12V
+12V
NC/GND
+12Ven
LS-54V
-54V
-54Vrtn
GND
GND
RPS Present
Status_1
Status_2
RPS PG
GND
+12VRTNsen
LS+12V
-54Vsen
-54VRTNsen
DPS-700
-54Vrtn
-54V
+12V
+12V
+12V
+12V
GND
+12Ven
LS-54V
-54V
-54Vrtn
NC/GND
GND
Status_2
RPS PG
RPS Present
Status_1
GND
+12VRTNsen
LS+12V
-54Vsen
-54VRTNsen
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DGS-3120 Series Layer 2 Managed Stackable Gigabit Switch Hardware Installation Guide
Appendix C – Module Specs and Cable
Lengths
Use the following table to as a guide for the module specs and maximum cable lengths.
Standard
Mini-GBIC
1000BASE-T
100BASE-TX
10BASE-T
DEM-310GT
DEM-311GT
DEM-312GT2
DEM-314GT
DEM-315GT
DEM-210
DEM-211
DEM-220T
DEM-220R
Media Type
1000BASE-LX, Single-mode fiber module
1000BASE-SX, Multi-mode fiber module
1000BASE-LH, Single-mode fiber module
1000BASE-ZX, Single-mode fiber module
Category 5e UTP Cable
Category 5 UTP Cable (100 Mbps)
Category 3, 4 or 5 UTP Cable (10 Mbps)
1000Base-LX, Single-mode
1000ase-SX, Multi-mode
1000Base-SX, Multi-mode
1000BASE-LH, Single-mode
1000BASE-ZX, Single-mode
100BASE-FX, Single-mode
100BASE-FX, Multi-mode
100BASE-BX, Single-mode
100BASE-BX, Single-mode
Maximum Distance
10km
550m / 2km
50km
80km
100m
100m
100m
10km
500m
2km
50km
80km
15km
2km
Up to 20km
Up to 20km
DEM-330T
DEM-330R
DEM-331T
DEM-331R
TX-1550/RX-1310nm, Single-mode
TX-1310/RX-1550 nm, Single-mode
TX-1550/RX-1310 nm, Single-Mode
TX-1310/RX-1550 nm, Single-Mode
Up to 10km
Up to 10km
Up to 40km
Up to 40km
DGS-712 1G Copper, 1000BASE-T 100m
Network pluggable optical modules meet the following regulatory requirements:
• Class 1 Laser Product
• EN60825-1+A2:2001 or later, European laser standard
• FCC 21 CFR Chapter 1, Subchapter J in accordance with FDA & CDRH requirements
43
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this lifetime product warranty for hardware:
•
Only for products purchased, delivered and used within the fifty states of the United States, the District of Columbia, U.S. Possessions or
Protectorates, U.S. Military Installations, or addresses with an APO or FPO, and;
•
Only with proof of purchase.
Product Warranty: D-Link warrants that the hardware portion of the D-Link product, including internal and external power supplies and fans (“Hardware”), will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product (“Warranty
Period”), except as otherwise stated herein.
The customer's sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Warranty will be, at D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions.
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The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product).
•
The customer must obtain a Case ID Number from D-Link Technical Support by going to https://support.dlink.com
, who will attempt to assist the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material
Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/ .
•
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Include any manuals or accessories in the shipping package.
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CE Mark Warning: This is a Class A product. In a residential environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. Operation of this equipment in a residential environment is likely to cause harmful interference to radio or television reception. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding
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Register your D-Link product online at http://support.dlink.com/register/
Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.
Tech Support
Technical Support
You can find software updates and user documentation on the D-
Link website.
D-Link provides free technical support for customers within the
United States and within Canada for the duration of the service period, and warranty confirmation service, during the warranty period on this product. U.S. and Canadian customers can contact
D-Link technical support through our website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone:
USA - 877-DLINK-55 (877-354-6555)
D-Link Technical Support over the Internet: http://support.dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone:
877-354-6560
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Technical Support
United Kingdom (Mon-Fri)
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am – 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
€0.05ppm peak, €0.045ppm off peak Times
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Technische Unterstützung
Deutschland:
Österreich:
Web:
Telefon:
Zeiten:
Web:
Telefon:
Zeiten: http://dlink.com
+49(0)1805 2787 0,14 € pro Minute
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Zeiten: http://dlink.com
+41(0)848 331100 0,08 CHF pro Minute
Mo. –Fr. 08:30 – 17:30 Uhr
* Gebühren aus Mobilnetzen und von anderen Providern können abweichen.
Assistance technique
Assistance technique D-Link sur internet : http://dlink.com
Assistance technique D-Link par téléphone : 01 76 54 84 17
Du lundi au vendredi de 9h à 19h (hors jours fériés)
Asistencia Técnica
Asistencia Técnica Telefónica de D-Link: +34 902 30 45 45
0,067 €/min
De Lunes a Viernes de 9:00 a 19:00 http://dlink.com
Supporto tecnico
Supporto Tecnico dal luned
ì al venerdì dalle ore 9.00 alle ore 19.00 con orario continuato
Telefono: 02 87366396 http://dlink.com
TECHNISCHE ONDERSTEUNING
Technische ondereuning voor klanten in Nederland: http://dlink.com / 0107994325 / €0.15per minuut.
Tech Support for customers within Belgium: http://dlink.com / 028801640 / €0.175per minuut(spitsuren), €0.0875per minuut(daluren)
Technische ondereuning voor klanten in Luxemburg: http://dlink.com / +32 70 66 06 40
Pomoc techniczna
Telefoniczna pomoc techniczna firmy D-Link: 0 801 022 021
Pomoc techniczna firmy D-
Link świadczona przez Internet: http://dlink.com
Technická podpora
Web: http://dlink.com
E-mail: [email protected]
Telefon ČR: +420 211 151 640 nebo SK: +421 (0)692 147 110
Telefonická podpora je v provozu: PO - PÁ od 09:00 do 17:00
Volání je zpoplatněno dle příslušných tarifů Vašeho operátora.
Technikai Támogatás
Tel. : 06 1 461-3001
Fax : 06 1 461-3004
Land Line 14,99 HUG/min - Mobile 49.99,HUF/min email : [email protected]
URL : http://dlink.com
Teknisk Support
D-Link Teknisk Support over Internett: http://dlink.com
D-Link Teknisk telefonsupport: 815 69 755
(Hverdager 08:00 - 17:00)
Teknisk Support
D-Link teknisk support over telefonen: Tlf.: 702 690 40
Normale åbningstider: Hverdage kl. 08:00 - 17:00
D-Link teknisk support på Internettet: http://dlink.com
Teknistä tukea asiakkaille Suomessa:
Internetin kautta : http://dlink.com
Arkisin klo. 09:00 - 18: 00
Numerosta : 0200-555 57
Teknisk Support
D-Link Teknisk Support via Internet: http://dlink.com
D-Link Teknisk Support via telefon: 0770-33 00 35
Vardagar 08:00 - 17:00
Assistência Técnica
Assistência Técnica da D-Link na Internet: http://dlink.com e-mail: [email protected]
Τεχνική Υποστήριξη
D-Link Hellas Support Center http://dlink.com
Καλύμνου 12, 112 51, Αθήνα
Τηλ. 213 0020353 (Δευτέρα - Παρασκευή, 09.00 - 19.00)
Fax. 210 8653172
Tehnička podrška
Hvala vam na odabiru D-Link proizvoda. Za dodatne informacije, podršku i upute za korištenje uređaja, molimo vas da posjetite D-Link internetsku stranicu na www.dlink.eu http://dlink.com
Tehni čna podpora
Zahvaljujemo se vam, ker ste izbrali D-Link proizvod. Za vse nadaljnje informacije, podporo ter navodila za uporabo prosimo obiščite D-Link - ovo spletno stran www.dlink.eu http://dlink.com
Suport tehnic
Vă mulţumim pentru alegerea produselor D-Link. Pentru mai multe informaţii, suport şi manuale ale produselor vă rugăm să vizitaţi site-ul D-Link www.dlink.eu http://dlink.com
Technical Support
You can find software updates and user documentation on the D-Link website.
Tech Support for customers in
Australia:
Tel: 1300-766-868
24/7 Technical Support
Web: http://www.dlink.com.au
E-mail: [email protected]
India:
Tel: +91-22-27626600
Toll Free 1800-22-8998
Web: www.dlink.co.in
E-Mail: [email protected]
Singapore, Thailand, Indonesia, Malaysia,
Philippines, Vietnam:
Singapore - www.dlink.com.sg
Thailand - www.dlink.co.th
Indonesia - www.dlink.co.id
Malaysia - www.dlink.com.my
Philippines - www.dlink.com.ph
Vietnam - www.dlink.com.vn
Korea:
Tel : +82-2-2028-1810
Monday to Friday 9:00am to 6:00pm
Web : http://d-link.co.kr
E-mail : [email protected]
New Zealand:
Tel: 0800-900-900
24/7 Technical Support
Web: http://www.dlink.co.nz
E-mail: [email protected]
South Africa and Sub Sahara Region:
Tel: +27 12 661 2065
08600 DLINK (for South Africa only)
Monday to Friday 8:30am to 9:00pm South Africa
Time
Web: http://www.d-link.co.za
E-mail: [email protected]
Saudi Arabia (KSA):
Tel: +966 01 217 0008
Fax: +966 01 217 0009
Saturday to Wednesday 9.30AM to 6.30PM
Thursdays 9.30AM to 2.00 PM
E-mail: [email protected]
D-Link Middle East - Dubai, U.A.E.
Plot No. S31102,
Jebel Ali Free Zone South,
P.O.Box 18224, Dubai, U.A.E.
Tel: +971-4-8809022
Fax: +971-4-8809066 / 8809069
Technical Support: +971-4-8809033
General Inquiries: [email protected]
Tech Support: [email protected]
Egypt
1, Makram Ebeid Street - City Lights Building
Nasrcity - Cairo, Egypt
Floor 6, office C2
Tel.: +2 02 26718375 - +2 02 26717280
Technical Support: +2 02 26738470
General Inquiries: [email protected]
Tech Support: [email protected]
Kingdom of Saudi Arabia
Office # 84 ,
Al Khaleej Building ( Mujamathu Al-Khaleej)
Opp. King Fahd Road, Olaya
Riyadh - Saudi Arabia
Tel: +966 1 217 0008
Technical Support:
+966 1 2170009 / +966 2 6522951
General Inquiries: [email protected]
Tech Support: [email protected]
Pakistan
Islamabad Office:
61-A, Jinnah Avenue, Blue Area,
Suite # 11, EBC, Saudi Pak Tower,
Islamabad - Pakistan
Tel.: +92-51-2800397, 2800398
Fax: +92-51-2800399
Karachi Office:
D-147/1, KDA Scheme # 1,
Opposite Mudassir Park, Karsaz Road,
Karachi – Pakistan
Phone: +92-21-34548158, 34326649
Fax: +92-21-4375727
Technical Support: +92-21-34548310, 34305069
General Inquiries: [email protected]
Tech Support: [email protected]
Technical Support
You can find software updates and user documentation on the D-Link website.
Tech Support for customers in
Iran
Unit 5, 5th Floor, No. 20, 17th Alley , Bokharest
St. , Argentine Sq. ,
Tehran IRAN
Postal Code : 1513833817
Tel: +98-21-88880918,19
+98-21-88706653,54
General Inquiries: [email protected]
Tech Support: [email protected]
20
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ת
073-796-2797 [email protected]
[email protected]
:
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:
Morocco
M.I.T.C
Route de Nouaceur angle RS et CT 1029
Bureau N° 312 ET 337
Casablanca , Maroc
Phone : +212 663 72 73 24
Email: [email protected]
Lebanon RMA center
Dbayeh/Lebanon
PO Box:901589
Tel: +961 4 54 49 71 Ext:14
Fax: +961 4 54 49 71 Ext:12
Email: [email protected]
Bahrain
Technical Support: +973 1 3332904
Kuwait:
Technical Support: + 965 22453939 / +965
22453949
Türkiye Merkez İrtibat Ofisi
Ayazağa Maslak yolu
Erdebil Cevahir İş Merkezi No: 5/A Ayazağa /
Maslak İstanbul
Tel: +90 212 2895659
Ücretsiz Müşteri Destek Hattı: 0 800 211 00 65
Web:www.dlink.com.tr
Teknik Destek: [email protected]
Israel
7060 .
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Техническая поддержка
Обновления программного обеспечения и документация доступны на Интернет-сайте D-Link.
D-Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока.
Клиенты могут обратиться в группу технической поддержки D-Link по телефону или через
Интернет.
Техническая поддержка D-Link:
8-800-700-5465
Техническая поддержка через Интернет: http://www.dlink.ru e-mail: [email protected]
Офисы
Россия
129626 г. Москва
Графский пер., 14
Тел.: +7 (495) 744-0099
Украина,
04080 г. Киев , ул. Межигорская, 87-А, офис 18
Тел.: +38 (044) 545-64-40
Грузия
Тел./Факс: +995 (593) 98-3210
Lietuva
09120,
Vilnius, Žirmūnų 139-303
Tel./faks. +370 (5) 236-3629
E-mail: [email protected]
E-mail: [email protected]
Беларусь
220114, г. Минск, проспект Независимости,
169 , БЦ "XXI Век"
Тел.: +375(17) 218-13-65
E-mail: [email protected]
Казахстан,
050008, г. Алматы, ул. Курмангазы, 143
(уг. Муканова)
Tел./факс: +7 727 378-55-90
E-mail: [email protected]
Армения
0038, г. Ереван, ул. Абеляна, 6/1, 4 этаж
Тел./Факс: + 374 (10) 398-667
Eesti
Mustamae 55-314
10621, Tallinn
Tel +372 613 9771 e-mail: [email protected]
Latvija
Mazā nometņu 45/53 (ieeja no Nāras ielas)
LV-
1002, Rīga
Tel.:+371 7 618-703
Fax: +371 7 618-706 e-pasts: [email protected]
E-mail: [email protected]
SOPORTE TÉCNICO
Usted puede encontrar actualizaciones de softwares o firmwares y documentación para usuarios a través de nuestro sitio www.dlinkla.com
SOPORTE TÉCNICO PARA USUARIOS EN LATINO AMERICA
Soporte técnico a través de los siguientes teléfonos de D-Link
PAIS NUMERO
Argentina
Chile
Colombia
Costa Rica
Ecuador
El Salvador
Guatemala
México
0800 - 12235465
800 260200
01800 - 510070
0800 - 0521478
1800 - 035465
800 - 6335
1800 - 8350255
01800 - 0626270
Panamá
Perú
Venezuela
011 008000525465
0800 - 00968
0800 - 1005767
Soporte Técnico de D-Link a través de Internet
Horario de atención Soporte Técnico en www.dlinkla.com e-mail: [email protected] & [email protected]
Suporte Técnico
Caso tenha dúvidas na instalação do produto, entre em contato com o Suporte Técnico D-Link.
Acesse o site: www.dlink.com.br/suporte
D-Link 友訊科技 台灣分公司
技術支援資訊
如果您還有任何本使用手冊無法協助您解決的產品相關問題，台灣
地區用戶可以透過我們的網站、電子郵件或電話等方式與D-Link台灣
地區技術支援工程師聯絡。
D-Link 免付費技術諮詢專線
0800-002-615
手機付費電話 (02)6600-0123#8715
服務時間：週一至週五，早上9:00到晚上9:00
(不含周六、日及國定假日)
網 站：http://www.dlink.com.tw
電子郵件：[email protected]
如果您是台灣地區以外的用戶，請參考D-Link網站全球各地
分公司的聯絡資訊以取得相關支援服務。
產品保固期限、台灣區維修據點查詢，請參考以下網頁說明： http://www.dlink.com.tw
產品維修：
使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商。
Dukungan Teknis
Update perangkat lunak dan dokumentasi pengguna dapat diperoleh pada situs web D-Link.
Dukungan Teknis untuk pelanggan:
Dukungan Teknis D-Link melalui telepon:
Tel: +62-21-5731610
Dukungan Teknis D-Link melalui Internet:
Email : [email protected]
Website : http://support.dlink.co.id
Technical Support
この度は弊社製品をお買い上げいただき、誠にありがとうご
ざいます。
下記弊社 Web サイトからユーザ登録及び新製品登録を
行っていただき、ダウンロードサービスにて
サポート情報、ファームウェア、ユーザマニュアルを
ダウンロードすることができます。
ディーリンクジャパン Web サイト
URL:http://www.dlink-jp.com
技术支持
办公地址：北京市东城区北三环东路 36 号 环球贸易中心 B 座
26F 02-05 室 邮编: 100013
技术支持中心电话：400-629-6688
技术支持中心传真：(028) 87300889
各地维修中心地址请登陆官方网站查询
网址：http://www.dlink.com.cn
400电话工作时间：工作日9:00-19:00；节假日9:00-18:00.
Registration Card
All Countries and Regions Excluding USA
Print, type or use block letters.
Your name: Mr./Ms_____________________________________________________________________________
Organization: ________________________________________________ Dept. ____________________________
Your title at organization: ________________________________________________________________________
Telephone: _______________________________________ Fax:________________________________________
Organization's full address: ______________________________________________________________________
____________________________________________________________________________________________
Country: _____________________________________________________________________________________
Date of purchase (Month/Day/Year): _______________________________________________________________
Product Model Product Serial No. * Product installed in type of computer
* Product installed in computer serial No.
(* Applies to adapters only)
Product was purchased from:
Reseller's name: ______________________________________________________________________________
Telephone: _______________________________________
Answers to the following questions help us to support your product:
1. Where and how will the product primarily be used?
Home Office Travel Company Business Home Business Personal Use
2. How many employees work at installation site?
1 employee 2-9 10-49 50-99 100-499 500-999 1000 or more
3. What network protocol(s) does your organization use ?
XNS/IPX TCP/IP DECnet Others_____________________________
4. What network operating system(s) does your organization use ?
D-Link LANsmart Novell NetWare NetWare Lite SCO Unix/Xenix PC NFS 3Com 3+Open Cisco Network
Banyan Vines DECnet Pathwork Windows NT Windows 98 Windows 2000/ME Windows XP
Others__________________________________________
5. What network management program does your organization use ?
D-View HP OpenView/Windows HP OpenView/Unix SunNet Manager Novell NMS
NetView 6000 Others________________________________________
6. What network medium/media does your organization use ?
Fiber-optics Thick coax Ethernet Thin coax Ethernet 10BASE-T UTP/STP
100BASE-TX 1000BASE-T Wireless 802.11b and 802.11g wireless 802.11a Others_________________
7. What applications are used on your network?
Desktop publishing Spreadsheet Word processing CAD/CAM
Database management Accounting Others_____________________
8. What category best describes your company?
Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate Manufacturing
Retail/Chain store/Wholesale Government Transportation/Utilities/Communication VAR
System house/company Other________________________________
9. Would you recommend your D-Link product to a friend?
Yes No Don't know yet
10.Your comments on this product?
__________________________________________________________________________________________
__________________________________________________________________________________________
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