Aten KL1516AiN LCD KVM Switch User Manual

ATEN Altusen™

KL1508Ai / KL1516Ai

Dual Rail LCD KVM Switch

Full HD Version

User Manual

ii

KL1508Ai / KL1516Ai User Manual

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio interference.

Suggestion

Shielded twisted pair (STP) cables must be used with the unit to ensure compliance with FCC & CE standards.

Achtung

Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen verursachen.

KCC Statement


Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

RoHS

This product is RoHS compliant.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International

China

Japan

Korea

North America

886-2-8692-6959

86-400-810-0-810

81-3-5615-5811

82-2-467-6789

1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. iii


Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead pixel refers to a pixel with a defect in its ability to display the correct color output. It most often looks like a tiny black or white spot on your screen, although it can be any other color. Since even a tiny dust particle on one of the pixels during the manufacturing process or a slight bump during shipping can create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all manufacturers use Class 2 to establish their warranties, which allows a certain amount of dead pixels to exist before they will replace the screen. Since the manufacturers consider these screens to be acceptable under ISO specifications, we cannot be responsible for replacement or warranty of the

TFT LCD panel.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International

North America http://www.aten.com

http://www.aten-usa.com

iv


Package Contents

Make sure that all components are in working order. If you encounter any problem, please contact your dealer.

The KL1508Ai / KL1516Ai’s standard package consists of:

1 KL1508Ai or KL1516Ai Dual Rail LCD KVM Switch

1 power cord

1 standard rack mount kit

1 firmware upgrade cable

1 user instructions* v


Contents

Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Adapter Cable Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2.

Hardware Setup

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Standard Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front-L Brackets Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Optional Rack Mount Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Single-Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 3.

Basic Operation

Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 vi


Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD / GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Hot Plugging Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4.

OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

F2: LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

F5: SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

F6: BRC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

F8: LOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 5.

Hotkey Operation

Hotkey Port Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Invoking Hotkey Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Auto Scan Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Skip Mode Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Computer Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Setting the Hotkey Beeper ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Setting the Hotkey key combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Setting the OSD Hotkey combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Setting the Port Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Restore the Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 vii


Chapter 6.

Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Chapter 7.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Local Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 71

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 74

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 8.

The User Interface

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Chapter 9.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

The Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 viii


User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Associated Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Occupy Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Chapter 10.

User Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Modifying User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Assigning Device Permissions From the User’s Notebook . . . . . . . . 137

Chapter 11.

Device Management

KVM Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Operating Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Chapter 12.

Log

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Log Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Chapter 13.

Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Device IP Card Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Mainboard and KVM Adapter Cable Firmware Upgrade. . . . . . . . . . . . . 167

Mainboard Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

KVM Adapter Cable Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . 168

Station/Adapter Firmware Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Recovering from Failed Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . 170

Station (mainboard) and Adapter Firmware . . . . . . . . . . . . . . . . . . . 170 ix


Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Ping Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Reset Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Apply: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Chapter 14.

Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Chapter 15.

Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

OSD Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Chapter 16.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

KL1508AiM / KL1508AiN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

KL1516AiM / KL1516AiN . . . . . . . . . . . . . . . . . . . 204 x


IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Screen Resolutions Higher than 1280 x 1024. . . . . . . . . . . . . . . . . . 220

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . 222

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

KL1508Ai. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

KL1516Ai. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Supported Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 xi


About This Manual

This User Manual is provided to help you get the most out of your KL1508Ai

/ KL1516Ai. It covers all aspects of the device, including installation, configuration, and operation.

The LCD KVM over IP switch models covered in this manual include:

Model Product Name

KL1508Ai 1-Local / Remote Share Access 8-Port Multi-Interface Cat 5 Dual Rail LCD

KVM over IP Switch

KL1516Ai 1-Local / Remote Share Access 16-Port Multi-Interface Cat 5 Dual Rail LCD

KVM over IP Switch

An overview of the information found in the manual is provided below.

Chapter 1, Introduction,

introduces you to the KL1508Ai / KL1516Ai, its purpose, features, and benefits, with its front and back panel components described.

Chapter 2, Hardware Setup,

provides step-by-step instructions for setting up your LCD KVM over IP switch, and some of its basic operating procedures.

Chapter 3, Basic Operation,

explains the fundamental concepts involved in operating the KL1508Ai / KL1516Ai.

Chapter 4, OSD Operation,

provides a complete description of the

KL1508Ai / KL1516Ai's OSD (On Screen Display), and the various functions contained.

Chapter 5, Hotkey Operation,

details all of the concepts and procedures involved in the hotkey operation of your KL1508Ai / KL1516Ai installation.

Chapter 6, Keyboard Emulation,

provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

Chapter 7, Logging In,

describes how to log into the KL1508Ai /

KL1516Ai via its Graphical User Interface (GUI) using different access methods: from the local console, via an Internet browser, a standalone

Windows or Java application.

Chapter 8, The User Interface,

describes the layout and components of the KL1508Ai / KL1516Ai’s user interface.

Chapter 9, Port Access,

describes the Port Access page and how to use the various options provided for configuration and/or port management.

xii


Chapter 10, User Management,

shows administrators how to create, modify, and delete users, and assign access privileges.

Chapter 11, Device Management,

shows administrators how to configure and control the overall KL1508Ai / KL1516Ai operations.

Chapter 12, Log,

shows how to view, clear, and export event log information of the LCD KVM over IP switch using the log file utility.

Chapter 13, Maintenance,

explains how to upgrade the KL1508Ai /

KL1516Ai’s firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.

Chapter 14, Download,

describes how to download standalone AP versions of the Win Client, the Java Client, the Log Server, and Power Over the

Net (PoN) programs.

Chapter 15, Port Operation,

provides detailed information on accessing and operating the devices connected to the KL1508Ai / KL1516Ai’s ports.

Chapter 16, The Log Server,

explains how to install and configure the

Log Server.

Appendix at provides the technical and troubleshooting information at the end of the manual.

Note:

 Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or connected devices.

 ATEN regularly updates its product documentation for new features and fixes. For an up-to-date KL1508Ai / KL1516Ai documentation, visit http://www.aten.com/global/en/ xiii


Conventions

This manual uses the following conventions:

Monospaced

[ ]

1.

♦

>

Indicates text that you should key in.

Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential steps.

Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start

>

Run means to open the Start menu, and then select Run .

Indicates critical information.

xiv

Chapter 1

Introduction

Overview

The KL1508Ai and KL1516Ai Dual Rail LCD KVM Switches are control units that allow secure access to multiple computers from a single KVM

(keyboard, video, and mouse) console. A single KL1508Ai or KL1516Ai can control up to 8 or 16 computers, respectively. They consist of an integrated

LED-backlit LCD monitor, keyboard, and touchpad in a 1U rack-mountable retractable sliding housing.

The similarities and differences among the models in the KL1508Ai /

KL1516Ai series are shown in the following table:

Model

KL1508AiM

KL1508AiN

KL1516AiM

KL1516AiN

LCD Panel

17"

19"

17"

19"

Ports

8

8

16

16

The LCD and keyboard/touchpad modules slide independently of each other.

To maximize space in your data center, the keyboard/touchpad module slides back to "hide away" when not in use, while the thin profile LCD monitor rotates back – flush against the rack – allowing convenient monitoring of computer activity.

The KL1508Ai / KL1516Ai features IP-based connectivity that allows one local operator and multiple remote operators to concurrently monitor and access the computers on your installation. Because it uses TCP/IP for its communication protocol, the KL1508Ai / KL1516Ai can be accessed from any computer via the LAN, WAN, or Internet — whether from down the hall, down the street, or halfway around the world.

1


Internet

Remote User

KL1508Ai/KL1516Ai

External Local

Console

By daisy chaining up to 15 additional switches, as many as 256 computers can be controlled from the original KVM console. An auto-sensing function recognizes the position of each station on the chain, eliminating the need to manually set the position, and a two digit seven-segment LED display on the keyboard module showing each station's position for easy identification.

Compact, high-density, RJ-45 connectors and CAT 5e/6 cable make for a compact, efficient, wiring configuration, while the use of PS/2 and USB KVM

Adapter Cables to link to the computers, permits any combination of Windows,

Macs, Sun computers, and serial devices to coexist on the installation.

For added convenience, ports for an external keyboard, monitor, and mouse are provided on the rear panel – permitting you to manage the switch from an external local console. There is also an external USB mouse port on the keyboard module, allowing you to use an external mouse, rather than the touchpad.

Access to any computer connected to the installation from the local console is easily accomplished by means of a powerful mouse driven graphical OSD (On

Screen Display) menu system. A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.

Remote operators connect to the KL1508Ai / KL1516Ai via its IP address from anywhere on the LAN, WAN, or Internet via their browsers. Once they successfully log in, they can take control using either the Windows Client or

Java Client utility. Inclusion of a Java-based client ensures that the KL1508Ai

/ KL1516Ai is platform independent, and is able to work with most operating systems.

2

Chapter 1. Introduction

System administrators can handle a multitude of maintenance tasks smoothly and efficiently – from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions – all from a remote connection.

Remote operators can exchange keyboard, video and mouse signals with the computers attached to the KL1508Ai / KL1516Ai just as if they were present locally and working on the equipment directly.

Enhanced features include a Panel Array Mode that displays the video output of up to 8 (KL1508Ai) or 16 (KL1516Ai) computers at the same time, and a

Message Board that allows logged in users to conveniently and instantly communicate with one other – no matter where in the world they actually are.

The unit can be integrated into ATEN’s CC2000 Management Software.

CC2000 puts administrators in complete control of remote data centers and branch offices no matter where they are in the world – allowing them to remotely monitor and control all devices on a network. Refer to ATEN’s website to get more information on CC2000.

Setup is fast and easy - plugging cables into their appropriate ports is all that is entailed. Because the KL1508Ai / KL1516Ai intercepts keyboard input directly, there is no need to get involved in complex installation routines or to be concerned with incompatibility problems.

Since the KL1508Ai / KL1516Ai's firmware is upgradable over the Internet, you can stay current with the latest functionality improvements simply by downloading firmware updates from our website as they become available.

With its advanced security features, the KL1508Ai / KL1516Ai is the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations.

3


Features

Hardware

 Integrated KVM console with 17” or 19” LED-backlit LCD monitor in a

Dual Rail housing

 Exclusive LED illumination light – designed by ATEN to illuminate the keyboard and touchpad to allow visibility in low-light conditions

 A single console controls up to 8 (KL1508Ai) or 16 (KL1516Ai) computers

 Daisy chain up to 15 additional KVM switches to control up to 256 computers*

 One bus for remote KVM over IP access

 Space-saving RJ-45 connectors and Cat 5e/6 cabling

 KVM adapter cables designed with auto conversion to allow interface combinations (PS/2, USB, Sun and serial) to control all computer types

 Superior Video Quality – supports input video resolutions up to 1920 x

1200 @ 60 Hz** up to 30 meters, 1600 x 1200 @ 60 Hz up to 40 meters, and 1280 x 1024 @ 75 Hz up to 50 meters

 Extra console ports – manage computers on the LCD KVM switch from an external console (monitor, USB or PS/2 keyboard, and USB or PS/2 mouse)

 Multiplatform support: PC, Mac, Sun and Serial

 Supports external USB mouse

 Dual Rail housing is slightly less than 1U with top and bottom clearance for smooth operation in 1U of rack space

 Dual Rail – LCD monitor slides independently of the keyboard/touchpad

 LCD module rotates up to 120 degrees for a comfortable viewing angle

 Console lock – enables the console drawer to remain securely locked away in position when not in use

 LCD power button helps save energy and prolong displays’ life

 Optional rack mount kits available, including easy installation options

Note:  Compatible KVM switches: KH1508A/KH1516A, KH0116,

ACS1208A/ACS1216A, CS1708A/CS1716A, and KH1508/

KH1516.

4


 With KVM Adapter Cable KA71xx or KA75xx series; please check the product label to ensure it's the FHD version.

Management

 Supports 64 user accounts and up to 32 users can be logged in at the same time for control and management

 End session feature – administrators can terminate any running session

 Adapter ID – stores port information allowing administrators to relocate servers to different ports, without having to reconfigure the adapters and switch

 Port Share Mode allows multiple users to gain access to a server simultaneously

 Remote power control for attached Power Over the NET™ devices

 Supports integration into ATEN CC2000 Centralized Management

Software

 Event logging and Windows-based Log Server support

 Local Log Event

 Firmware upgradeable

 IPv6 capable

Easy-to-Use Interface

 Easy computer selection via pushbuttons, Hotkey Mode, OSD (On-Screen

Display), and Browser-based GUI

 Local Console, Browser, and AP GUIs offer a unified multi language interface to minimize user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)

 Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera,

Netscape

 Browser-based UI in pure Web technology allows administrators to perform administrative tasks without the need for Java to be pre-installed

 Panel Array Mode™

 Keyboard broadcast* – keyboard input can be duplicated on all the attached servers

5


 Keyboard Language support: English (US); English (UK); German;

German (Swiss); French; Spanish; Traditional Chinese; Japanese; Korean;

Swedish; Italian; Russian; Hungarian and Greek

Note: Local Console only

Advanced Security

 Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active

Directory

 Supports TLS 1.2 data encryption and RSA 2048-bit certificates to secure user log ins from a browser

 Flexible encryption design allows users to choose any combination of

DES, 3DES, AES, RC4, or Random for independent keyboard/mouse and video data encryption

 IP/MAC Filter support for enhanced security protection

 Configurable user and group permissions for server access and control

Virtual Remote Desktop

 Video quality and video tolerance can be adjusted to optimize data transfer speed; monochrome color depth setting, threshold and noise settings for compression of the data bandwidth in low bandwidth situations

 Full-screen or sizable and scalable Virtual Remote Desktop

 Message board feature allows logged in users to communicate with each other

 Mouse DynaSync™ – automatically synchronizes the local and remote mouse movements

 On-screen keyboard with multi language support

 BIOS-level access

6


Requirements

General

 We recommend computers with at least a P 4 2GHz processor, and 1 GB

RAM.

 Browsers must support TLS 1.2 encryption.

 A network transfer speed of at least 512kbps is recommended.

 For the Log Server , you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.

External Console

 A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation.

 A USB or PS/2 style mouse

 A USB or PS/2 style keyboard

Computers

The following equipment must be installed on the computers that connect to the

KL1508Ai or KL1516Ai's KVM ports:

 A VGA, SVGA or Multisync port

 A USB Type-A port and USB host controller (for USB KVM Adapter

Cable Connection, see below)

 6-pin mini-DIN keyboard and mouse ports (for PS/2 KVM Adapter Cable

Connection, see below)

Note: The integrated LCD monitor’s maximum screen resolution is 1280 x 1024 @ 75 Hz. If you want to use a higher setting for the screen

resolutions of the attached computers, see Screen Resolutions

Higher than 1280 x 1024 , page 220.

KVM Adapter Cables

 Cat 5e/6 cable is required to connect the KL1508Ai / KL1516Ai to one of the KVM adapter cables.

7


 The following KVM adapter cables are required for use with the

KL1508Ai / KL1516Ai:

Function

Connect to devices with PS/2 ports

Connect to devices with USB ports

Connect to Sun Legacy systems (with 13W3 port)

Connect to Sun USB systems

Connect to serial based devices

Module

KA7920 / KA7520 / KA7120

KA9520 / KA9120

KA7970 / KA7570 / KA7166 /

KA7168 / KA7169 / KA7170

KA9570 / KA9170

KA9130 / KA7130

KA9170 / KA7170

KA9140

Note: 1. KVM adapter cables are referred to as I/O Modules in some dialog boxes.

2. The following cable models support the Adapter Cable ID function:

KA7920 / KA7970 / KA7520 / KA7570 / KA7120 / KA7130 /

KA7166 / KA7168 / KA7169 / KA7170.

Adapter Cable Resolutions

The table below provides the maximum resolutions available for each KVM adapter cable.

Model No.

Computer Ports

KA7120 2 x PS/2, 1 x HDB-15

KA71xx

KA7130 1 x Min Din 8 Male

KA7166 2 x USB Type A, 1 x DVI-D

KA7168 2 x USB Type A, 1 x HDMI

KA75xx

KA79xx

KA91xx

KA7169 2 x USB Type A, 1 x DisplayPort

KA7170 1 x USB Type A, 1 x HDB-15

KA7520 2 x PS/2, 1 x HDB-15

KA7570 1 x USB, 1 x HDB-15

KA7920 2 x PS/2, 1 x HDB-15

KA7970 1 x USB, 1 x HDB-15

KA9140 N/A

Video Resolution

1920 x 1200

1600 x 1200

1024 x 768

8


Operating Systems

Supported operating systems are shown in the table below:

OS

Windows

Linux

2

UNIX

Novell

Sun

Mac

DOS

RedHat

SuSE

Debian

Ubuntu

IBM

FreeBSD

Netware

Version

NT 1 , Server 2003, Server 2008, 2000 or later

9.0, Fedora or later, RHEL AS 4, RHEL 5

10 or later, OpenSUSE 10.2; SLES 10 SP1

3.1, 4.0

7.04, 7.10

AIX4.3, 5L (V5.2,V5.3), V6 (V6.1)

5.5, 6.1, 6.2

5.0 or later

Solaris 8, 9, 10

9.0, 9.1, 10.1, 10.2, 10.3, 10.4 , 10.5

6.2 or later 1

Note: 1. Does not support USB.

2. Kernels below 2.6 do not support USB 2.0.

9


Components

Front View

No.

1

Component upper handle

Description

Pull to slide the LCD module out; push to slide the module in.

See Opening the Console , page 27, for details on sliding the

console in and out.

2 LCD module

See LCD Module , page 12.

3 keyboard module

See Keyboard Module , page 11.

4 lower handle

Pull to slide the keyboard module out. See Opening the

Console , page 27, for more details on sliding the console in

and out.

Lights (blue) to indicate that the unit is receiving power.

5 power LED

6 keyboard release catch

7

8 rack mount brackets

9

LCD release catch

LED illumination light

These catches (one on each side) release the keyboard module so you can slide it away.

These catches (one on each side) release the LCD module so you can slide it away.

The rack mount brackets located at each corner of the unit

secure the chassis to a system rack. See

Mount , page 16, for details.

Standard Rack

Illuminates the keyboard and touchpad to allow visibility in low-light conditions.

10

Keyboard Module


No.

Component

1 keyboard

2 touchpad

3 external mouse port

4 station ID LED

5 station selection area

6 lock LEDs & reset button

7 port selection buttons and

LEDs

Description

Standard 105-key keyboard

Standard mouse touchpad

This USB Type-A mouse port is provided for users who prefer to use an external mouse.

In a daisy chained installation, the station ID of the currently selected station displays as a 2-digit figure in this

panel.See

Port ID Numbering , page 37 for further details.

 The LED displays the station number that the port with the

KVM focus is located on.

 The left button shifts the KVM focus down the chain (station

2 → station 1, etc.). After station 1, it cycles back to the last station.

The right button shifts the KVM focus up the chain. After the last station, it cycles to station 1.

The Num Lock, Caps Lock, Scroll Lock LEDs are located here.

A reset button is located just to the right of the Lock LEDs.

Press this button in with a thin object to perform a system reset.

To access a port on the currently selected station press its corresponding port selection button. Indicator LEDs are built into the switches:

 An On Line LED lights to indicate that the computer attached to its corresponding port is up and running.

A Selected LED lights to indicate which port has the KVM focus.

11


LCD Module

No.

Component

1 LCD display

2 LCD controls

3 LCD On / Off button

4 firmware upgrade section

Description

To access the LCD monitor, slide the LCD module out and flip

up the cover. See Opening the Console , page 27, for details

on sliding the LCD module out.

These buttons control the position and picture settings of the

LCD display. See LCD OSD Configuration , page 33, for

details.

Push this button to turn the LCD monitor on and off. The button lights when the LCD monitor is off to indicate that only the monitor is off – not the KVM switch itself.)

Firmware upgrade port: The firmware upgrade cable that transfers the firmware upgrade data from the administrator's computer to the KL1508Ai / KL1516Ai plugs into this RJ-11 connector.

Firmware upgrade switch: During normal operation this switch should be in the NORMAL position. If firmware upgrade fails, this switch is used to recover the situation.

See Recovering from Failed Firmware Upgrade , page 170, for

details.

12


Rear View

2 3 4 5

6

1

7 8

No.

Component

1 grounding terminal

2 power socket

Description

The grounding wire used to ground the switch attaches here.

3 power switch

This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here.

This is a standard rocker switch that powers the unit on and off.

4

5

LAN port

PoN port

The cable that connects the to the LAN plugs in here. The

LEDs indicate data transmission speed: orange 100 Mbps / green: 1000 Mbps.

This connector is provided for a Power over the Net™ (PoN) unit to plug into. A PoN device allows computers attached to the KL1508Ai / KL1516Ai to be booted remotely over the net.

Contact your dealer for more details.

6 daisy chain port

When daisy chaining units (See Daisy Chaining , page 25),

the daisy chain cable plugs in here.

7 local console port section

If this is a single station installation, or if this is the first station of a daisy chained installation, the keyboard, monitor, and the mouse that make up the local console plug in here.

8 KVM port section The Cat 5e/6 cables that link to the KVM Adapter Cables

(which link to the computers) plug in here.

* The KL1516Ai is pictured above. The KL1508Ai rear panel is the same as that of the KL1516Ai, except that it has 8 KVM ports instead of 16.

13


This Page Intentionally Left Blank

14

Chapter 2

Hardware Setup

Before You Begin

1. Important safety information regarding the placement of this

device is provided on page 197. Please review it before

proceeding.

2. Make sure that power to all the devices you will be connecting up has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

3. Packing material has been inserted to protect the KL1508Ai /

KL1516Ai during shipping. Slide the LCD module out (see

Opening the Console , page 27), until the packing material is

visible. Remove the packing material before installing the unit, as shown in the diagram below.

15


4. Please operate the device with caution when under high environmental temperatures, as the surface of the device may become overheated under such conditions. For instance, the surface temperature of the device may reach 70 ºC or higher when the environmental temperature reaches close to 50 ºC.

Standard Rack Mount

A standard rack mount kit is provided with your KL1508Ai / KL1516Ai. The kit enables the switch to be mounted in a rack with a depth of 42–77 cm.

left & right L-shaped brackets side mount bracket

Note:  It takes two people to mount the console.

 The standard rack mount kit does not include screws or cage nuts.

If you need additional screws or cage nuts, contact your rack dealer.

16

Chapter 2. Hardware Setup

To rack mount the switch, do the following:

1. Have one person position the unit in the rack and hold it steady. Have the second person screw the front brackets to the rack.

2. While the first person still holds the unit in place, the second person slides the left & right L-shaped brackets into the unit’s side mount brackets from the rear, installing four screws in the brackets to secure them in place.

3. After the L-shaped brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

17


Front-L Brackets Mounting

To have a comfortable and safe posture, install the Front-L brackets which provide an extension at the front of the rack to help the unit slide further out and thus allowing you to tilt the LCD screen more. Instructions to use this option are shown below:

1. Attach the left and right Front-L brackets to the front of the rack, placing screws in the tabs to secure them in place.

Note: Rack screws are not provided to mount the unit. We recommend that you use M5 x P0.8 screws.

2. Have one person position the unit in the rack and hold it steady. Have the second person screw the front brackets to the front-L bracket.

18

The CL5800 LCD KVM shown here is used as a schematic representation of this step.


3. While the first person still holds the unit in place, the second person slides the left & right L-shaped brackets into the unit’s side mount brackets from the rear, installing four screws in the brackets to secure them in place.

The CL5800 LCD KVM shown here is used as a schematic representation of this step.

4. After the L-shaped brackets are secured, tighten all the screws.

Allow at least 5.1 cm on each side for proper ventilation, and at least 12.7 cm at the back for the power cord and cable clearance.

19


Optional Rack Mount Kits

For convenience and flexibility, optional rack mount kits are available and are listed in the table below:

Mounting Kit Description

Standard Long Rack Mount

Kit

Easy Installation Rack

Mount Kit

This kit is the long-railed version of your standard rack mount kit that lets you fit your device to racks with greater depth.

This kit is designed to be easy to install and can be installed by one person

Note:  For more information, visit the product webpage and refer to the

Compatible Accessories.

 For detailed installation steps, visit the product webpage and refer to the Optional Rack Mount Kits Installation Guide .

20


Single-Stage Installation

In a Single-Stage installation, there are no additional switches daisy chained down from the first unit. To set up a single-stage installation, refer to the installation diagrams beginning on the following page (the numbers in the diagram correspond to the numbers of the installation steps), and do the following:

1. Ground the KL1508Ai / KL1516Ai by connecting one end of a grounding wire to the grounding terminal, and the other end of the wire to a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to the unit from power surges or static electricity.

2. (Optional) If you choose to install an external console, plug your keyboard, monitor, and mouse into the console ports located on the switch’s rear panel. The ports are color coded and marked with an icon to identify themselves.

3. For each of the computers you are installing, use Cat 5e cable to connect any available KVM port to a KVM adapter cable that is appropriate for the

computer you are installing. (See KVM Adapter Cables , page 7, for

adapter cable details.)

Note: The maximum supported distance to the adapter cable is 50 m.

4. Connect the KVM Adapter cable to the computer. Refer to the KVM

Adapter Cable Installation Diagram , page 23, to plug the adapter cable connectors into their respective ports on the computers you are installing.

5. Plug the LAN or WAN cable into the KL1508Ai / KL1516Ai’s LAN port.

6. Connect the power cord to the switch and to an AC power source.

After the KL1508Ai / KL1516Ai is cabled up, you can turn on the power. After the switch is powered up, you can turn on the servers.

21


Single-Stage Installation Diagram

5

6

4

3

1

2

2

3

NO. KA9120 NO. KA9120

MODEL MODEL

22

KVM Adapter Cable Installation Diagram


KA7120

KA7520

KA7920

KA9120

KA9520

KA7130

KA9130

KA7170

KA7570

KA7970

KA9170

KA9570

KA9140

SERIAL TERMINAL

23


KVM Adapter Cable Installation Diagram cont.

KA7166

KA7168

KA7169

24


Daisy Chaining

To control even more computers, up to 15 additional compatible KVM switches can be daisy chained from the original KL1508Ai or KL1516Ai. As many as 256 computers can be controlled from a single console in a complete installation.

Note: Refer to the table

Supported Devices , page 225 for a list of ATEN

switches that can be installed on a KL1508Ai / KL1516Ai daisy chain.

Tables showing the relation between the number of computers and the number of compatible KVM switch units needed to control them are provided on

page 224.

To set up a daisy chained installation, make sure that power to all the devices

you will be connecting up has been turned off, and refer to the Daisy Chain

Installation Diagram , page 26 as you do the following:

1. Use a daisy chain cable set to connect the chain out port of the first station

(the KL1508Ai / KL1516Ai unit) to the chain in port of the chained compatible KVM Switch unit (first station out to second station in, second station out to third station in, etc.).

Note: 1. You cannot use the chain in port of the first station.

2. Daisy chain cable sets require a separate purchase. See your dealer for details.

2. Cable up the computers and the switch according to the information

provided under Single-Stage Installation , page 21.

3. Repeat the above for any other switches you want to add to the chain.

4. Power up the installation according to the following procedure: a) Plug in the power cord for the first station. Wait for the unit to ascertain its station ID and display it on the station ID LED. (The station ID for the first stage unit is 01, the ID for the second stage unit is 02, the ID for the third stage unit is 03, etc.) b) Power on each station on the installation in turn (second station, then third station, etc.). In each case, wait for the station ID to be ascertained and displayed before powering on the next station.

c) After all the stations are up, power on the computers.

25


Daisy Chain Installation Diagram

KL1508Ai Rear

KH1508A Rear

26

KH1508A Rear

Chapter 3

Basic Operation

Opening the Console

The KL1508Ai / KL1516Ai’s console consists of two modules: an LCD display module located under the top cover; and a keyboard / touchpad module below the LCD module.

The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use.

Opening Separately

1. Pull the release catch to release the console, and pull the top panel a few centimeters toward you. Once the console has been released, you can let go of the catch.

release catch

27


2. Pull the top panel all the way out until it clicks into place.

3. Rotate the top panel all the way back to expose the LCD screen.

28

Chapter 3. Basic Operation

4. Reach underneath and pull the keyboard module all the way out until it clicks into place.

Opening Together

Refer to the diagrams in the Opening Separately section as you do the following:

1. Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place.

Note: Once the console has been released, you can let go of the catch.

2. Pull the top panel the rest of the way out until it clicks into place.

3. Rotate the top panel all the way back to expose the LCD screen.

Note: Refer to the warning regarding placing excessive weight on the keyboard module on the following page.

29


Operating Precautions

The maximum load bearing capacity of the keyboard module is

20 kg. Failure to heed the information below can result in damage to the keyboard module.

RIGHT

Rest your hands and arms lightly on the keyboard module as you work.

WRONG!

 DO NOT lean your body weight on the keyboard module.

 DO NOT place heavy objects on the keyboard module.

30


Closing the Console

1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in.

2. Let go of the catches. Using the front handle, push the keyboard module all the way in.

31


3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module.

4. Using the front handle, push the module all the way in.

32


LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four

buttons (see LCD controls , page 12), are used to perform the configuration, as

described in the table below:

Button

MENU

EXIT

Function

When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function and brings up the Main Menu.

When navigating through the menus, this button moves you right or up. When making an adjustment, it increases the value.

When navigating through the menus, this button moves you left or down. When making an adjustment, it decreases the value.

 When you have not entered the LCD OSD Menu function, pressing this button performs an auto adjustment. An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be.

 When you have entered the LCD OSD Menu function, pressing this button exits the current menu and returns you to the previous menu. Use it to leave an adjustment menu when you are satisfied with the adjustment you have made.

 When you are at the Main Menu, pressing this button exits the LCD OSD.

33


The Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table below:

Brightness

Contrast

Phase

Setting Explanation

Adjusts the background black level of the screen image.

Adjusts the foreground white level of the screen image.

If pixel jitter or horizontal line noise is visible on the display, your

LCD may have the wrong phase setting. Adjust the phase setting to eliminate these problems.

Clock

H-Position

V-Position

If vertical banding is visible on the display, your LCD may have the wrong clock setting. Adjust the clock setting to eliminate vertical banding.

Positions the display area on the LCD panel horizontally (moves the display area left or right).

Positions the display area on the LCD panel vertically (moves the display area up or down).

Color Temperature Adjusts the color quality of the display. You can adjust the

“warmth” value, color balance, etc. The Adjust Color selection has a further submenu that lets you fine tune the RGB values.

Language

OSD Duration

Reset

Selects the language that the OSD displays its menus in.

Lets you set the amount of time that the OSD displays on the screen. If there is no input for the amount of time you choose, the

OSD display turns off.

Resets the menu and submenu adjustments (except for language settings) to the original factory default settings.

34


Port Selection

KL1508Ai / KL1516Ai installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD/GUI, and Hotkey .

Manual

For manual port selection, simply press the Port Switch that corresponds to the device you wish to access.

OSD / GUI

The KL1508Ai / KL1516Ai provides menu driven interfaces to the computer switching procedure. There are two systems: A text-based OSD when you log in from the local console; and a graphical user interface (GUI) when you log in remotely over the internet. Local console OSD operation is discussed in the next chapter; GUI operation is discussed from Chapter 5 onwards for Internet browser, and Windows and Java logins.

Hotkeys

Hotkeys allow you to conveniently provide KVM focus to a particular computer from the local console keyboard, instead of having to manually select

them by pressing Port Selection switches. See Hotkey Port Control , page 55,

for details.

35


Hot Plugging

The KL1508Ai / KL1516Ai supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables from their ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed.

Hot Plugging Stations

You can switch station positions by simply unplugging from the old parent and plugging into a new one. After you do, in order for the OSD menus to

correspond to the change, you must reset the OSD. See RESET STATION IDS , page 48, for details.

Hot Plugging KVM Ports

After switching KVM ports, in order for the OSD menus to correspond to the change, you must manually reconfigure the OSD information for the new Port

information. See F3: SET , page 44, and the Port Setting selections under the

F4 ADM

function, page 47, for details.

Note: If the computer’s Operating System doesn’t support hot plugging, this function may not work properly.

Hot Plugging Console Ports

Keyboard, monitor, and mouse can all be hot plugged. When hot plugging the mouse:

 You may unplug the mouse and plug it back in again (to reset the mouse, for example), as long as you use the same mouse.

 If you plug in a different mouse, all the stations and all the computers on the installation must be shut down for 10 seconds, then restarted following

the Power Up Sequence described under Step 6 on page 25.

 Some older operating systems may not support hot-plugging.

Note: If, after hot plugging (or at any other time), there is no response to keyboard and/or mouse input, perform a Keyboard and Mouse Reset

by pressing in the Reset switch (see page 61).

36


Powering Off and Restarting

If it becomes necessary to power off the KL1508Ai / KL1516Ai, or if the switch loses power and needs to be restarted, before starting it back up you must follow these procedures:

1. Shut down all the computers that are attached to it.

Note: You must unplug the power cords of any computers that have the

Keyboard Power On function.

2. Wait 10 seconds then power it back on. If you have shut down more than one station, power up the highest station first and work your way down to the lowest one. Wait for each station to display its Station ID on the front panel LED before powering on the next one.

3. After the station(s) is (are) up, power the computers back on.

Port ID Numbering

Each computer on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM

Port number of the KVM switch that the computer is connected to.

The first segment represents the KVM Port number of the First Stage unit; the second segment represents the KVM Port number of the Second Stage unit.

A computer attached to a First Stage unit has a one segment Port ID (from 1–

16) that corresponds to the KVM Port number that it is connected to.

A computer attached to a Second Stage unit has a two segment Port ID:

 The second segment (from 1–16), represents the KVM Port number on the

Second Stage unit that the computer is connected to. The first segment

(from 1–16) represents the KVM Port number on the First Stage unit that the Second Stage unit links back to.

 For example, a Port ID of 12–3 refers to a computer that is connected to

KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the

First Stage unit.

37



38

Chapter 4

OSD Operation

OSD Overview

The On Screen Display (OSD) is a menu-driven method to handle computer control and switching operations. All procedures start from the OSD main screen. To display the main screen, press the dedicated invocation key KVM

OSD provided on the KL1508Ai/KL1516Ai’s keyboard module.

OSD Login

The OSD incorporates a two-level (administrator / user) password system.

Before the OSD main screen comes up, a login dialog box appears that asks for a username and password. You must provide a valid username and password in order to continue.

The first time that the OSD is accessed, you must use the default username and password administrator and password . For security purposes, we strongly recommend changing these to something unique.

After logging in with the default username and password, the OSD main screen opens in Administrator mode. In this mode, you have administrator privileges, with access to all administrator and user functions, and can set up operations

(including password authorization for the future), as you like.

OSD Hotkey

The OSD Hotkey is enabled to [Scroll Lock] [Scroll Lock] by default. Using the OSD hotkey, users can access the OSD, on the LCD or an external console while also displaying any port on the KL1508Ai / KL1516Ai.

Note: To adjust the OSD hotkey settings, see OSD HOTKEY , page 44.

39


OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:

Note: The diagram depicts the Administrator's Main Screen. The User Main

Screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by ordinary users.

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical support staff to identify the product and model number.

40

Chapter 4. OSD Operation

OSD Navigation

 To dismiss the menu, and deactivate the OSD, click the X at the upper right corner of the OSD Window or press Esc .

 To Logout click F8 or the

ZZ

Z symbol at the top of the Main Screen, or press [F8] .

 The OSD uses a tree view. To see the ports for a particular station, click the plus sign [ + ] in front of the station number. The port number list drops down. To dismiss the list, click the circle symbol [ o ] in front of the station number.

 To move up or down through the list one line at a time, click the up and down triangle symbols ( ST ) or use the up and down arrow keys. If there are more list entries than there is room for on the Main Screen, the screen will scroll.

 To move up or down through the list one screen at a time, click the up and down arrow symbols (  ), or use the [Pg Up] and [Pg Dn] keys. If there are more list entries than there is room for on the Main Screen, the screen will scroll.

 To bring the KVM focus to a port, double-click it, or move the highlight bar to it and then press [Enter] .

 After executing any action, you automatically go back to the menu one level above.

OSD Main Screen Headings

Heading

SN-PN

QV

NAME

Explanation

This column lists the port ID numbers (station number-port number) for all the KVM ports on the installation. The simplest method to access a particular computer is to click it, or move the highlight bar to it, and then press [Enter] .

If a port has been selected for Quick View scanning an arrowhead displays in this column.

The computers that are powered on and are online have a sun symbol in this column.

If a port has been given a name (see EDIT PORT NAMES , page 47), its

name appears in this column.

41


OSD Functions

OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a Quick View Port, create or edit a port name, or make OSD setting adjustments.

To access an OSD function:

1. Either click a function key field at the top of the Main Screen, or press a function key on the keyboard.

2. In the submenus that appear make your choice either by double clicking it, or moving the highlight bar to it, and then pressing [Enter] .

3. Press [Esc] to return to the previous menu level.

F1: GOTO

Accessing the GOTO function allows you to switch directly to a port either by keying in the port's name or its port ID.

 To use the Name method, key in 1 , key in the port's name, and then press

[Enter] .

 To use the Port ID method, key in 2 , key in the port ID, and then press

[Enter] .

Note: You can key in a partial name or port ID. The screen will show all the computers that the user has View rights to that match the name or port

ID pattern, regardless of the current List

settings (see F2: LIST , page 43,

for details).

To return to the OSD Main Menu without making a choice, press [Esc] .

42


F2: LIST

Many of the switch’s OSD functions only operate on the computers currently selected for listing on the Main Screen. Accessing this function lets you broaden or narrow the scope of ports that get listed. The submenu choices and their meanings are given in the table below:

Choice

ALL

QUICK VIEW

POWERED ON

QUICK VIEW +

POWERED ON

Meaning

Lists all of the ports on the installation.

Lists only the ports that have been selected as Quick View Ports.

Lists only the ports that have attached computers Powered On.

Lists only the ports that have been selected as Quick View Ports, and that have their attached computers Powered On.

Move the highlight bar to the choice you want, then press [Enter] . An icon appears before the choice to indicate that it is the currently selected one.

43


F3: SET

Accessing this function allows the administrator and each user to set up an individual working environment. A separate profile for each operator is stored by the OSD and is activated according to the username provided during login.

To change a setting:

1. Double-click it; or move the highlight bar to it, then press [Enter] .

2. After you select an item, a submenu with further choices appears. To make a selection, either double click it; or move the highlight bar to it, then press

[Enter] . An icon appears before the selected choice to indicate which one it is. The settings are explained in the following table:

Setting

OSD

HOTKEY

PORT ID

DISPLAY

POSITION

PORT ID

DISPLAY

DURATION

PORT ID

DISPLAY

MODE

SCAN

DURATION

Function

Selects which hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock]; [Ctrl] [Ctrl] or [Alt] [Alt], or Off.

Since the [Ctrl] or [Alt] key combinations may conflict with programs running on the computers, the default is the [Scroll Lock] combination.

Allows you to position where the port ID appears on the monitor. The default is the upper left corner, but you can choose to have it appear anywhere on the screen.

Use the mouse or the arrow Keys plus Pg Up, Pg Dn, Home, End, and

5 (on the numeric keypad with Num Lock off), to position the port ID display, then click or press [Enter] to lock the position and return to the

Set submenu.

Note: The setting affects the currently selected port. If you don’t want to use the default position, you must change the setting for each port individually.

Determines how long a port ID displays on the monitor after a port change has taken place. There are two choices: 3 seconds and Off.

Selects how the port ID is displayed: the port number alone ( PORT

NUMBER ); the port name alone ( PORT NAME ); or the port number plus the port name ( PORT NUMBER + PORT NAME ). The default is

PORT NUMBER + PORT NAME).

Determines how long the focus dwells on each port as it cycles through

the selected ports in Auto Scan mode (see F7: SCAN , page 52). Key in

a value from 1–255 seconds, then press [Enter] . Default is 5 seconds; a setting of 0 disables the Scan function.

44


Setting

SCAN/SKIP

MODE

SCREEN

BLANKER

HOTKEY

COMMAND

MODE

HOTKEY

OSD

LANGUAGE

SET

CONSOLE

KEYBOARD

SET

LOGOUT

TIMEOUT

ACTIVATE

BEEPER

Function

Selects which computers will be accessed under Skip mode (see F5:

SKP

, page 50), and Auto Scan mode (see F7: SCAN , page 52).

Choices are:

ALL – All the ports which have been set Accessible;

POWERED ON – Only those ports which have been set Accessible and are Powered On;

QUICK VIEW + POWERED ON – Only those ports which have been set Accessible and have been selected as Quick View Ports and are

Powered On. The default is ALL.

If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1–30 minutes, then press [Enter] . A setting of 0 disables this function. The default is Off.

Enables / Disables the Hotkey function (see OSD Operation , page 39),

in case a conflict with programs running on the computers occurs. The default is On.

This setting selects the Hotkey invocation keys (see Hotkey Operation , page 55). Choices are

[NUM LOCK] + [-] , or [CTRL] + [F12] . The default is [NUM LOCK] + [-] .

Sets the language that the OSD displays in. Choices are: English,

German, Japanese, Simplified Chinese, Traditional Chinese, Spanish,

Russian, and French. The default is English.

Sets the keyboard language mapping of the console keyboard. The default is Auto. If the switch does not automatically receive language mapping from the keyboard, it will set to English (US).

If there is no input from the console for the amount of time set with this function, the operator is automatically logged out. A login is necessary before the console can be used again.

This enables other operators to gain access to the computers when the original operator is no longer accessing them, but has forgotten to log out. To set the timeout value, key in a number from 1–180 minutes, then press [Enter] . If the number is 0 (zero), this function is disabled.

Default is Off.

Choices are Y (for Yes), or N (for No). When activated, the beeper sounds whenever a port is changed, when activating the Auto Scan

function (see F7: SCAN , page 52), or an invalid entry is made on an

OSD menu. The default is On.

(Continues on next page.)

45


(Continued from previous page.)

Setting

PREFERRED

RESOLUTION

TOUCHPAD

Function

This function allows you to set the preferred resolution for a second external display * connected to the switches console port, which will be sent to the KVM adapter cables. The KVM adapter cables provide the connected computer’s video card with EDID information about the monitor connected to the switch. This affects the video quality displaying on the external console monitor. Choices are:

 MONITOR DEFAULT SETTING – Sends the EDID information provided by the switches LCD monitor – to the KVM adapter cable.

 Alternative Resolution – Sends the alternative resolution (EDID information) selected for the external display connected to the switches console port, to the KVM adapter cables. Select a resolution that best suits the video display for the monitor connected to the switches console port.

Note: When using the built in LCD monitor the default resolution must be set to 1280x1024 60HZ. Only change the preferred resolution when connecting an external display to the console monitor port.

Enables / Disables the touchpad function of the console. Choices are

Y (for Yes), or N (for No). The active status (Touchpad On / Touchpad

Off) is also shown.

46


F4: ADM

F4 is an administrator only function. Accessing this function allows the administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the up and down arrow keys to move the highlight bar to it, then press [Enter] .

After you select an item, a submenu with further choices appears. Double click the choice you want, or move the highlight bar to it, then press [Enter] . An icon appears before the selected choice. The settings are explained in the table on the next three pages:

Setting

SET IP

ADDRESS

EDIT PORT

NAMES

RESTORE

DEFAULT

VALUES

CLEAR THE

NAME LIST

Function

This function is used to select whether to assign the KL1508Ai/

KL1516Ai’s IP address automatically (DHCP), or to give it a fixed IP address.

 Enable DHCP to assign the IP address automatically.

 Disable DHCP to assign a fixed IP address and specify the IP, Mask, and Gateway in the appropriate fields.

Note: The default setting for DHCP is disabled.

To identify which computer is attached to a particular port, every port can be assigned a name. This function allows the administrator to create, modify, or delete port names. To assign a port name:

1. Click the port you want, or use the navigation keys to move the highlight bar to it, then press [Enter] .

2. Key in the new port name, or modify/delete the old one. The maxi mum number of characters allowed for the port name is 14. Legal characters include:

 All alpha characters: A–Z*

 All numeric characters: 0–9

*You can enter the port names in either upper or lower case however the OSD displays the port name only in UPPERCASE.

3. When you have finished editing, press [Enter] to have the change take effect. To abort the change, press [Esc] .

This function is used to undo all changes and return the setup to the

original factory default settings (see OSD Factory Default Settings , page 228)

– except for the Names settings that were assigned to the ports, which are saved.

This function clears the port name list.


47



Setting

RESET

STATION IDS

SET

OPERATING

SYSTEM

SET CAT 5

LENGTH

SET

KEYBOARD

LANGUAGE

FIRMWARE

UPGRADE

ADAPTER

UPGRADE

SET

CONSOLE

MODE

Function

If you change the position of one of the stations in the daisy chain, the

OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the station positions of the entire installation and updates the OSD so that the OSD station information corresponds to the new physical layout.

Note: Only the station numbers get updated. Except for the port names, all administrator settings, for all of the computers affected by the change, have to be manually redone.

Specifies the operating platform of the computer attached to each port.

You must configure each port on the installation. For each port, press the [Spacebar] to cycle through the choices (PC, Mac or Sun). Repeat until all the ports have been set, then press [Esc]. The default is PC.

Note: If you are installing a Sun or Mac computer it may not boot when you run it for the first time unless you first set the correct operating system for the port it is connected to.

Lets you specify how long the Cat 5e/6 cable between the port and the

KVM adapter cable is. Press [Spacebar] to cycle through the cable length settings:

S : Short – for up to 25 m

M : Medium – for between 20 and 35 m

L : Long – for above 35 m

An S, M, or L appears next to the port to indicate the choice.

Sets the keyboard language layout for the computers attached to each port. Press [Spacebar] to cycle through the choices: The default is

English (US).

In order to upgrade the KL1508Ai/KL1516Ai and adapter cable firmware you must first enable Firmware Upgrade mode with this setting.

When you bring up this menu, the current firmware version of the KVM switch and the iCard will be displayed. Select Y to enable Firmware

Upgrade mode, or N to leave this menu without enabling it.

This function allows the administrator to check the firmware version of the KVM adapter cable. When you bring up this menu, the current firmware version levels display. See FIRMWARE UPGRADE , above, also.

This setting selects which console(s) (internal/external) are enabled:

0 Both Consoles enabled

1 LCD Console only

2 External console only

Use the spacebar to cycle through the choices. The default is 0.

Changes will not be saved until you logout.

48


SET VIDEO

HV MODE

This setting selects the video mode (separate or composite video sync signals) the port(s) (internal/external) is using. Press [Spacebar] to enter this setting and see a list of ports.

Use the [Spacebar] to cycle through the choices. The choices are:

S Separate (default)

C Composite

Changes will not be saved until you exit to the main menu.

Note: If your dongle does not support video HV mode, the unit will emit a beeping sound whenever you cycle through the choices. The supported dongles are KA7170, KA7570, KA7166, KA7168 and

KA7169.

49


F5: SKP

This function enables you to easily skip backward or forward, switching the console focus from the currently active KVM Port to the previous or next available one.

 The selection of computers to be available for Skip mode switching is made with the Scan/Skip mode setting under the F3 SET function

(see page 45).

 When you are in Skip mode, press:

←

→

↑

↓

To skip to the previous port in the List.

To skip to the next port in the List.

To skip to the last port of the previous station in the List.

To skip to the first port of the next station in the List.

Note: When you skip, you only skip to the previous or next available computer that is in the Scan/Skip mode selection (see page 45).

 If a port has been selected for Scan/Skip mode, when the focus switches to that port a left/right triangle symbol appears before its port ID display.

 While Skip mode is in effect, the console will not function normally. You must exit Skip mode in order to regain control of the console.

 To exit Skip mode, press the [Spacebar] or [Esc].

50


F6: BRC

F6 is an administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.

This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

 While BRC mode is in effect, a speaker symbol appears before the port ID display of the port that currently has the console focus.

 While BRC mode is in effect, the mouse will not function normally. You must exit BRC mode in order to regain control of the mouse.

 To exit BRC mode, invoke the OSD (with the OSD Hotkey), then click the

F6 field, or press [F6], to turn BRC mode off.

51


F7: SCAN

This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.

 The selection of computers to be included for Auto Scanning is made with the Scan/Skip mode setting under the F3 SET function (see page 45).

 The amount of time that each port displays for is set with the Scan

Duration setting under the F3 SET function (see page 44).

 As each computer is accessed, an S appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode.

 While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P , or with a left click of the mouse. To resume scanning, press any key or left click again.

See Auto Scan Mode Switching , page 58, for details.

 While Auto Scan mode is in effect, the console will not function normally.

You must exit Auto Scan mode in order to regain control of the console.

 To exit Auto Scan mode, press the [Spacebar] or [Esc].

52


F8: LOUT

Clicking the F8 field, or pressing [F8] , logs you out of the OSD and blanks the console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc].

With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD

Hotkey.

Note: 1. When you reenter the OSD after logging out, the screen stays blank except for the login dialog box. You must input your username and

password before you can continue (see page 39).

2. If you reenter the OSD after logging out, and immediately use [Esc] to deactivate the OSD without having selected a port from the OSD menu, a Null Port message displays on the screen. The OSD hotkey will bring up the OSD Main Screen.

53



54

Chapter 5

Hotkey Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The KL1508Ai / KL1516Ai provides the following

Hotkey port control features:

 Selecting the Active Port

 Auto Scan Mode Switching

 Skip Mode Switching

 Computer Keyboard / Mouse Reset

The following settings can also be controlled in Hotkey mode:

 Setting the Beeper

 Setting the Quick Hotkey

 Setting the OSD Hotkey

 Setting the Port Operating System

 Restoring the OSD Default Values

55


Invoking Hotkey Mode

All Hotkey operations begin by invoking Hotkey mode.

1

To invoke Hotkey mode you may use two possible keystroke sequences shown below. Only one

of the two key-sequences below can be operational (see Setting the Hotkey key combination on page 62):

Number Lock and Minus Keys

1. Hold down the

[Num Lock]

key;

2. Press and release the

[Minus]

key;

3. Release the

[Num Lock]

key:

[Num Lock] + [-]

Control and F12 Keys

1. Hold down the

[Ctrl]

key;

2. Press and release the

[F12]

key;

3. Release the

[Ctrl]

key:

[Ctrl] + [F12]

Hotkey Mode Environment

When Hotkey mode is active:

 A command line appears on the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background, and displays the subsequent Hotkey information that you key in.

 Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes (described in the sections that follow), can be input.

Exiting Hotkey Mode

Pressing [ Esc ] exits Hotkey mode.

56

1.

Make sure that the Hotkey Command Mode function is enabled and that you key in the appropriate Hotkey

. See page 45 for details.

Chapter 5. Hotkey Operation

Selecting the Active Port

Each computer port is assigned a port ID (see Port ID Numbering , page 37).

You can directly access any computer with a Hotkey combination that specifies the port ID that the computer is connected to. The steps are:

1. Enter the Hotkey mode with the:

[Num Lock] + [-] or [Ctrl] + [F12] combination .

2. Key in the port ID.

The port ID numbers display on the command line as you key them in. If you make a mistake, use

[Backspace] to erase it.

3. Press

[Enter].

After you press [Enter], the KVM focus switches to the designated computer and you automatically exit Hotkey mode.

Note: In Hotkey mode, the KVM focus will not switch to a port if an invalid switch or port number is entered. The Hotkey command line will continue to display on the screen until you enter a valid switch and port number combination, or exit Hotkey mode.

57


Auto Scan Mode Switching

Auto Scan automatically switches among all the active computer ports that are accessible to the currently logged on user at regular intervals. This allows their activity to be monitored automatically (See SKAN/SKIP MODE of the OSD F3

SET function, page 45).

Setting the Scan Interval

The amount of time Auto Scan keeps the focus on each port is set with the

SCAN DURATION setting of the OSD F3 SET

function (see page 44). You can

change the scan interval, before you activate Hotkey Auto Scanning, by entering the following Hotkey combination:

1. Enter the Hotkey mode:


2. Key in [A][n]

Where [A] is the letter A , and [n] is a number from 1–255 that represents the length of the focus time in seconds.

The letter A and the numbers display on the command line as you key them in. Use [Backspace] to erase any wrong entry.

3. Press [Enter]

After you press [Enter], you exit Hotkey mode, and are ready to start Auto

Scanning.

Entering Auto Scan

To enter the Auto Scanning mode, key in the following Hotkey combination:

1. Enter the Hotkey mode:


2. Press [A] + [Enter] .

 While you are in Auto Scan mode, you can pause the scanning to keep the focus on a particular computer by pressing [P] . When Auto

Scanning is paused, the Command Line displays: Auto Scan: Paused.

When you want to keep the focus on a particular computer, Pausing is more convenient than exiting Auto Scan mode. When you resume scanning it starts at the computer where you paused. If you exited and

58

Chapter 5. Hotkey Operation then restarted Auto Scanning, it starts, at the beginning, from the first computer on the installation.

To resume Auto Scanning, press any key. Scanning continues from the computer you paused at.

 While the Auto Scan mode is operating, ordinary keyboard and mouse functions are suspended - only Auto Scan mode compliant keystrokes can be input. You must exit Auto Scan mode to regain normal control of the console.

Exiting Auto Scan

1. To exit Auto Scan mode press [Esc] or [Spacebar] . Auto Scanning stops when you exit Auto Scan mode.

59


Skip Mode Switching

This feature allows you to switch between computers in order to monitor them manually. You can focus on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches the port focus after a fixed interval.

Entering Skip Mode

To enter Skip mode, key in the following Hotkey combination:

1. Enter the Hotkey mode by pressing the:


2. Press one of the

[Arrow] keys.

After you press one of the keyboard arrows, you automatically exit Hotkey mode and enter Skip mode where you can switch ports as follows:

←

Skips to the first accessible port. (See SCAN/SKIP MODE , page 45, for information regarding accessible ports.)

→ Skips to the next accessible port.

↑ Skips to the last accessible port of the previous station.

↓ Skips to the first accessible port of the next station.

Once you are in Skip mode, you can continue skipping by pressing the arrow keys. You do not have to use the [Num Lock] + [-] combination again.

While Skip mode is in effect, ordinary keyboard and mouse functions are suspended – only Skip mode compliant keystrokes can be input. You must exit Skip mode to regain normal control of the console.

Exiting Skip Mode

1. To exit Skip mode, press

[Esc]

or

[Spacebar].

60


Computer Keyboard / Mouse Reset

If either the keyboard or mouse stop functioning on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer by executing the following steps:



2. Press

[F5]

.

After you press [F5] you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port.

If you fail to regain keyboard / mouse control on the computer after

pressing [F5], perform a system reset. For more information see lock LEDs

& reset button , page 11.

This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.

Setting the Hotkey Beeper ON/OFF

The beeper (see Activate Beeper, page 45) can be turned on and off with

Hotkeys by the following steps:



2. Press

[B]

.

After you press

[B]

, the beeper turns on or off. The command line displays

Beeper On or Beeper Off for one second; then the message disappears and you automatically exit Hotkey mode.

61


Setting the Hotkey key combination

The keys used to enter the Hotkey Mode

(see HOTKEY COMMAND MODE , page 45) can be switched between:

[Num Lock] + [-]

, and

[Ctrl] + [F12] by the following steps:



2. Press

[H]

.

After you press [H], the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.

Setting the OSD Hotkey combination

The Hotkeys used to access the OSD

(see OSD HOTKEY , page 44) can be

switched between

[Scroll Lock], [Scroll Lock], [Ctrl], [Ctrl], and

[Alt], [Alt] by the following steps:


[Num Lock] + [-] or [Ctrl] + [F12] combination.

2. Press

[T]

.

After you press

[T]

, the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.

62


Setting the Port Operating System

A port’s operating system configuration can be matched to that of the computer attached to the port by performing the following steps:



2. Press a

[Function] key, where

[Function] refers to one of the function keys in the following table:

Key

F1

F2

F3

Description

Sets the Port OS to Windows

Sets the Port OS to Mac

Sets the Port OS to Sun

After pressing a function key you automatically exit Hotkey mode.

Restore the Default Values

This administrator-only Hotkey restores the KL1508Ai / KL1516Ai default

values (see on page 165) by performing the following steps:



2. Press

[R]

.

3. Press

[Enter]

.

After you press

[Enter]

, the command line displays RESET TO DEFAULT

SETTING for three seconds; then the message disappears and you automatically exit Hotkey mode.

63


Hotkey Summary Table

[Num Lock] + [-] or

[Ctrl] + [F12]

[

[

[

[

[A] [Enter] Invokes Auto Scan mode.

When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning.

When auto-scanning is paused, pressing any key or another left-click resumes autoscanning.

[B] Toggles the Beeper On or Off.

[Esc] or [Spacebar] Exits hotkey mode.

[F1]

[F2]

[F3]

[H]

[Port ID] [Enter]

[R] [Enter]

Sets Operating System to Windows

Sets Operating System to Mac

Sets Operating System to Sun

Toggles the Hotkey invocation keys.

Switches access to the computer that corresponds to that Port ID.

Administrator only hotkey. It returns the switch’s settings to their default values.

[T]

←

→

↑

↓

]

]

]

]

Toggles the OSD Hotkey between [Ctrl]

[Ctrl] and [Scroll Lock] [Scroll Lock].

Invokes Skip Mode and skips from the current port to the first accessible port previous to it.

Invokes Skip Mode and skips from the current port to the next accessible port.

Invokes Skip Mode and skips from the current port to the last accessible port of the previous Station.

Invokes Skip Mode and skips from the current port to the first accessible port of the next Station.

64

Chapter 6

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Mac keyboard. The emulation mappings are listed in the table below.

PC Keyboard

[Shift]

[Ctrl]

Mac Keyboard

Shift

Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt]

[Print Screen]

[Scroll Lock]

[Enter]

[Backspace]

[Insert]

[Ctrl]

Alt

F13

F14

=

Return

Delete

Help

F15

Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

65

KL1508Ai/KL1516Ai User Manual

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

PC Keyboard

[Ctrl] [T]

[Ctrl] [F2]

[Ctrl] [F3]

[Ctrl] [F4]

[Ctrl] [F5]

[Ctrl] [F6]

[Ctrl] [F7]

[Ctrl] [F8]

[Ctrl] [F9]

[Ctrl] [F10]

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H]

Sun Keyboard

Stop

Again

Props

Undo

Front

Copy

Open

Paste

Find

Cut

-

+

Help

Compose



Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

66

Chapter 7

Logging In

Overview

The KL1508Ai / KL1516Ai can be accessed via its Graphical User Interface

(GUI) locally, and remotely from an Internet browser; a Windows application

(AP) program; and a Java application (AP) program.

No matter which access method you choose, the KL1508Ai / KL1516Ai switch’s authentication procedure requires you to submit a valid username and password. If you supply invalid login information, the authentication routine will return an Invalid Username or Password , or Login Failed message. If you see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a timeout period is invoked. You must wait until the timeout period

expires before you can attempt to log in again. See Login Failures , page 150 for further details.

67


Local Login

For instructions on logging in locally to your KL1508Ai/KL1516Ai refer to

Chapter 4, OSD Operation .

68

Chapter 7. Logging In

Browser Login

The KL1508Ai / KL1516Ai can be accessed via an Internet browser running on any platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to access in the browser’s location bar.

Note: 1. For security purposes, a login string may have been set by the

administrator (see page 151 for details). If so, you must include a

forward slash and the login string along with the IP address when you log in. For example:

192.168.0.100/kl1516ai

2. If you don’t know the IP address and login string, ask your

Administrator. The KL1508Ai / KL1516Ai’s default IP address is: 192.168.0.60

2. When a Security Alert dialog box appears, accept the certificate – it can be

trusted. (See Trusted Certificates , page 211, for details.) If a second

certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click

Login to bring up the Web Main Page. For a discussion of the Web Main

Page, see page 77.

Note: If you are the administrator and are logging in for the first time, use the default username ( administrator ) and the default password

( password ). For security purposes, the system will prompt you to change the login password. The password must be different from your login password.

69


Windows Client AP Login

The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download

the Windows AP Client program from the browser page – see Chapter 14,

Download

). To connect to the KL1508Ai / KL1516Ai, go to the location on your hard disk that you downloaded the Windows AP Client program to, and double-click its icon ( WinClient.exe

).

To connect to the KL1508Ai / KL1516Ai, click the WinClient.exe

program icon (on your desktop) to bring up the Windows Client Connection screen:

70


The Windows Client AP Connection Screen

A description of the Connection Screen is given in the following table:

Item

Server List

Server

Description

Each time the WinClient.exe file is run, it searches the user's local LAN segment for KL1508Ai / KL1516Ai, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click

it. (See Connecting –

Windows Client AP , page 72 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has been enabled.

2. Only units whose Access Port settings for Program match the number specified for Port in the Server area of this dialog box appear in the Server List window.

This area is used when you want to connect to a KL1508Ai /

KL1516Ai at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)

 When the IP address and Port number have been specified, click Connect

. (See Connecting – Windows

Client AP , page 72 for details.)

 When you have finished with your session and come back to this dialog box, click Disconnect to end the connection.

Message List

Connect

Located just to the right of the Server panel, the Message List panel lists status messages regarding the connection to the

KL1508Ai / KL1516Ai.

Click Connect after selecting a device in the Server list to login with a secure connection.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP , page 72 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 77.

71


Connecting – Windows Client AP

To connect to a KL1508Ai / KL1516Ai do the following:

1. From the Server List box, double-click the device that you wish to connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input boxes.

2. Click Connect .

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK .

4. Once you have been authenticated, the Remote View button becomes active:

5. Click it to connect to the switch and bring up its GUI Main Page. For a

description of the GUI Main Page, see page 77.

72


Java Client AP Login

The Java AP Client provides direct remote access to non Windows systems users (although you initially download the Java AP Client program from the

browser page – see Chapter 14, Download

). To connect to the KL1508Ai /

KL1516Ai, go to the location on your hard disk that you downloaded the Java

AP Client program to, and double-click its icon ( JavaClient.jar

).

To connect to the KL1508Ai / KL1516Ai, click the JavaClient.jar

program icon (on your desktop) to bring up the Windows Client Connection screen:

73


The Java Client AP Connection Screen

A description of the Connection Screen is given in the following table:

Item

Server List

Server

Description

Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KL1508Ai / KL1516Ai, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click

it. (See Connecting –

Windows Client AP , page 72 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has been enabled.

2. Only units whose Access Port settings for Program

(see Service Ports , page 143) match the number

specified for Port in the Server area of this dialog box appear in the Server List window.

This area is used when you want to connect to a KL1508Ai /

KL1516Ai at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field. (If you don't know the port number, contact your Administrator.)

 When the IP address and Port number have been specified, click Connect

. (See Connecting – Windows

Client AP , page 72 for details.)

 When you have finished with your session and come back to this dialog box, click Disconnect to end the connection.

Message Panel

Connect

Located just to the right of the Server panel, the Message panel lists status messages regarding the connection to the


Click Connect after selecting a device in the Server list to login with a secure connection.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP , page 72 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 77.

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Connecting – Java Client AP

To connect to a KVM switch do the following:

1. From the Server List box, double-click the device that you wish to connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input boxes.

2. Click Login

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK .

4. Once you have been authenticated, the Remote View button becomes active:

5. Click it to connect to the switch and bring up its GUI Main Page. For a

description of the GUI Main Page, see page 77.

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76

Chapter 8

The User Interface

Overview

Once you have successfully logged in, the KL1508Ai / KL1516Ai user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.

The Web Browser Main Page

To ensure multi-platform operability, access to the KL1508Ai / KL1516Ai can be accomplished with most standard web browsers. Once users log in and are

authenticated (see page 67), the

Web Browser Main Page comes up, with the

Port Access page displayed:

Note: The screen depicts an Administrator’s page. Depending on a user’s type and permissions, not all of these elements appear.

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Page Components

The web page screen components are described in the table below:

No.

1 Tab Bar

2 Menu Bar

3 Sidebar

4 Filter

Item Description

The tab bar contains the KL1508Ai / KL1516Ai main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

The menu bar contains operational sub-categories that pertain to the item selected in the tab bar. The items that appear in the menu bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections.

Clicking a node in the Sidebar brings up a page with the details that are relevant to it.

The filter section at the bottom of the Sidebar lets you expand or narrow the scope of the ports that appear in the Sidebar tree, as follows:

 All – Lists all of the ports on the installation

 Power On – Lists only the ports that have their attached devices powered on

 Search – Lists only the ports that relate to the text typed in the search box. Enter text then click

Search .

5

6

Help

Logout

About provides information regarding the switch’s current firmware version.

Click this button to log out of your KL1508Ai /

KL1516Ai session.

7 Welcome Message

If this function is enabled (see Welcome Message , page 78), a welcome message displays here.

8 Interactive Display Panel This is your main work area. The screens that appear reflect your menu choices and Sidebar node selection.

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Chapter 8. The User Interface

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Administrator or User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below:

Icon Function

Port Access: The Port Access page is used to access and control the devices on the KL1508Ai / KL1516Ai installation. This page is available to all users.

User Management: The User Management page is used to create and manage Users and Groups. It can also be used to assign devices

to them. User Management is discussed on page 131. This tab is

available to the Administrator, as well as users who have been given

User Management permission. The tab doesn’t appear for other users.

Device Management: The Device Management page is used to configure and control the overall operation of the KL1508Ai /

KL1516Ai. This page is available to the Administrator, as well as users who have been given Device Management permission. The tab doesn’t appear for other and users.

Log: The Log page displays the contents of the log file. The Log page

is discussed on page 163.

Maintenance: The Maintenance page is used to install new firmware; backup and restore configuration and account information; ping network devices; and restore default values. The Maintenance page is

discussed on page 165. This page is available to the Administrator and

Users with Maintenance permission. The icon doesn’t display on the page of ordinary users.

Download: Users can click this icon to download AP versions of the

Windows Client; the Java Client; and the Log Server. This page is available to all users. The programs that can be downloaded depend on the user’s permissions.

There are two small icons at the extreme right of the page. Their functions are described in the table, below:

Icon Function

Click this icon to brings up a panel with information about the KVM switch firmware version.

Click this icon to log out and end your KVM switch session.

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The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging

In , page 67), the

GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows:

1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a series of tabs like a notebook, instead. Like the Web Browser interface, however, the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar.

2. There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it. (The default is at the upper center of the screen.)

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The Control Panel

WinClient Control Panel

Since the WinClient Control Panel contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control

Panel does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.

The Control Panel is hidden at the upper or lower center of the screen (the default is at the lower center), and becomes visible when you mouse over it.

The panel consists of three rows: an icon row at the top, and two text rows below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be user selected. See Control Panel Configuration , page 107, for details.

 By default, the upper text row shows the video resolution of the remote display. As the mouse pointer moves over the icons in the icon bar, however, the information in the upper text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message will appear in the upper row.

 The lower row shows the IP address of the device you are accessing at the left of the row.

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 Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode ,

Zoom , Mouse Pointer type, and Mouse Pointer . These functions are discussed in the sections that follow.

 To move the Control Panel to a different location on the screen, place the mouse pointer over the text row area, then click and drag.

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WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.

Click to bring up the Macros dialog box (see page 86 for details).

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings , page 95, for details).

Click to perform a video and mouse autosync operation. It is the same as clicking the Auto-sync button in the Video Options dialog

box (see Video Settings , page 95).

Toggles the display between Full Screen Mode and Windowed Mode .

Click to take a snapshot (screen capture) of the remote display.

See Snapshot , page 108, for details on configuring the Snapshot parameters.

Click to bring up the Message Board (see The Message Board , page 98).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale views.

Click to zoom the remote display window.

Note: This feature is only available in windowed mode (Full Screen

Mode is off). See Zoom , page 101 for details.

Click to bring up the on-screen keyboard (see The On-Screen

Keyboard , page 102).

Click to select the mouse pointer type.

Note: This icon changes depending on which mouse pointer type is

selected (see Mouse Pointer Type , page 104).

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Click to toggle Automatic or Manual mouse sync.

 When the selection is Automatic , a green

√

appears on the icon.

 When the selection is Manual , a red X appears on the icon.

See Mouse DynaSync Mode , page 105 for a complete explanation of

this feature.

Click to display a dropdown list of User macros in order to access and run macros more conveniently than using the Macros dialog box

(see the Macros icon in the table above, and the Macros section on

page 86).

Under an accessed port, click to skip to the first port accessible to the user on the entire installation without having to recall the Port Access page.

Under an accessed port, click to skip to the first port accessible to the user that is previous to the current one without having to recall the

Port Access page.

Under an accessed port, click to skip to the first port accessible to the user that is after the current one without having to recall the Port

Access page.

Under an accessed port, click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page.

Under an accessed port, click to begin Auto Scan Mode. The KVM over IP switch automatically switches among the ports that were

selected for Auto Scanning with the Filter function (see Filter , page 115). This allows you to monitor their activity without having to

switch among them manually.

Under an accessed port, click to invoke Panel Array Mode

(See Panel Array Mode , page 186).

Under an accessed port, click to recall the GUI.

Click to bring up the Control Panel Configuration dialog box.

See Control Panel Configuration , page 107, for details on configuring

the Control Panel.

Click to exit the viewer.

 Exiting from a Browser Viewer session brings you back to the web browser Main Page.

 Exiting from a WinClient AP session brings you back to the login

dialog box (see page 70).

 Exiting from a Java Client AP session brings you back to the login

dialog box (see page 73).

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These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer.

 When the lock state is On , the LED is bright green and the lock hasp is closed.

 When the lock state is Off , the LED is dull green and the lock hasp is open.

Click on the icon to toggle the status.

Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to change accordingly. Likewise, pressing a Lock key on your keyboard causes the icon’s color to change accordingly.

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Macros

The Macros icon provides access to three functions found in the

Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections.

Hotkeys

Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you configure which hotkeys perform the actions.

The hotkeys that invoke an action are shown to the right of its name. Use the checkbox to the left of an action’s name to enable or disable its hotkey.

To change the hotkey for an action, do the following:

1. Highlight the Action , then click Set Hotkey .

2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

 You can use the same function keys for more than one action, as long as the key sequence is not the same.

 To cancel setting a hotkey value, click Cancel ; to clear an action’s

Hotkeys field, click Clear .

3. When you have finished keying in your sequence, click Save .

To reset all the hotkeys to their default values, click Reset .

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An explanation of the Hotkey actions is given in the table below:

Action

Exit Remote

Location

Adjust Video

Toggle OSD

Toggle Mouse

Display

Explanation

Breaks the connection to the KL1508Ai / KL1516Ai and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are

F2, F3, F4.

Brings up the Video Settings dialog box. This is equivalent to clicking the Video Settings icon on the Control Panel. The default keys are F5, F6, F7.

Toggles the OSD Control Panel Off and On. The default keys are

F3, F4, F5.

If you find the display of the two mouse pointers (local and remote) to be confusing or annoying, you can use this function to shrink the non-functioning pointer down to a barely noticeable tiny circle, which can be ignored. Since this function is a toggle, use the hotkeys again to bring the mouse display back to its original configuration. This is equivalent to selecting the Single pointer type from the Mouse Pointer icon on the Control Panel. The default keys are F7, F8, F9.

Adjust Mouse

Video Autosync

Show/Hide Local

Cursor

Note: The Java Control Panel does not have this feature.

This synchronizes the local and remote mouse movements. The default keys are F6, F7, F8.

This combination performs an auto-sync operation. It is equivalent to clicking the Video Autosync icon on the Control

Panel. The default keys are F8, F7, F6.

Toggles the display of your local mouse pointer off and on. This is equivalent to selecting the Null pointer type from the Mouse

Pointer icon on the Control Panel. The default keys are F4,F5.

Substitute Ctrl key If your local client computer captures Ctrl key combinations, preventing them from being sent to the remote server, you can implement their effects on the remote server by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote server as [Ctrl + 5]. The default key is F11.

Substitute Alt key Although all other keyboard input is captured and sent to the

KL1508Ai / KL1516Ai switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local client computer. In order to implement their effects on the remote server, another key may be substituted for the Alt key. If you substitute the F12 key, for example, you would use

[F12 + Tab] and [Ctrl + F12 + Del]. The default key is F12.

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User Macros

User Macros are created to perform specific actions on the remote server. To create the macro, do the following:

1. Select User Macros , then click Add .

2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:

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3. Click Record .

The dialog box disappears, and a small panel appears at the top left of the screen:

4. Press the keys for the macro.

 To pause macro recording, click Pause . To resume, click Pause again.

 Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes:

 Clicking Cancel cancels all keystrokes.

 When you have finished, click Stop . (This is the equivalent of clicking Done in Step 5.)

Note: 1. Case is not considered – typing A or a has the same effect.

2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.

3. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is Traditional

Chinese and default character is A the alternate Chinese character obtained via keyboard switching is not recorded.

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5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your macro key presses displayed in the Macro column:

6. If you want to change any of the keystrokes, select the macro and click

Edit . This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.

7. Repeat the procedure for any other macros you wish to create.

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After creating your macros, you can run them in any of three ways:

1. By using the hotkey (if one was assigned).

2. By opening the Macro List on the Control Panel and clicking the one you want (see page 84).

3. By opening this (Macros) dialog box and clicking Play .

If you run the macro from this dialog box, you have the option of specifying how the macro runs.

 If you choose Play Without Wait , the macro runs the key presses one after another with no time delay between them.

 If you choose Play With Time Control , the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice.

 If you click Play without opening the list, the macro runs with the default choice ( NoWait or TimeCtrl ), which is shown in the Playback column.

( NoWait in the screenshot above), and selecting the alternate choice.

Note: 1. Information about the Search function is given on page 92.

2. User Macros are stored on the Local Client computer of each user.

Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them

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 Search

Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search; then click Search . All instances that match your search string appear in the upper panel.

System Macros

System Macros are used to create exit macros for when you close a session. For example, as an added measure of security, you could create a macro that sends the Winkey-L combination which would cause the remote server’s log in page to come up the next time the device was accessed. To create the macro, do the following:

1. Select System Macros , then click Add .

2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:

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3. Click Record .

The dialog box disappears, and a small panel appears at the top left of the screen:

4. Press the keys for the macro.

 To pause macro recording, click Pause . To resume, click Pause again.

 Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 93).

Note: 1. Case is not considered – typing A or a has the same effect.

5. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.

2. Only the default keyboard characters may be used. Alternate characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not recorded.

6. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column:

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7. If you want to change any of the keystrokes, select the macro and click

Edit . This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc.

8. Repeat the procedure for any other macros you wish to create.

Once the system macros have been created, they are available for use on a port by port basis. They get selected on a port’s Port Configuration → Port

Properties

page (see Port Level , page 118 for details).

Note: 1. Information about the Search function is given on page 92.

2. You can choose only one system macro per port.

3. Systems macros are stored on the switch, therefore macro names may not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes.

(Each key usually takes 3–5 Bytes.)

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Video Settings

Clicking the Hammer icon on the Control Panel brings up the Video

Settings dialog box. Click Advanced to view all settings. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor:

The meanings of the video adjustment options are given in the table below:

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons.

Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen.

Note: 1. If the local and remote mouse pointers are out of sync, in most cases, performing this function will bring them back into sync.

2. This function works best with a bright screen.

3. If you are not satisfied with the results, use the Screen

Position arrows to position the remote display manually.

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When an RGB value is increased, the RGB component of the image is correspondingly increased.

If you enable Set to Grayscale , the remote video display is changed to grayscale.

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Options

Gamma

Performance

Video Quality

Usage

This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma

Adjustment .

Drag the slide bar to adjust the bandwidth connection that the local client computer uses. The switch will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display.

Since network conditions vary, if none of the pre-set choices seem to work well, you can select Customize and use the Video Quality and

Detect Tolerance slider bars to adjust the settings to suit your conditions.

Drag the slider bar to adjust the overall Video Quality. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely effect response time.

Enable Refresh The KL1508Ai / KL1516Ai can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select

Enable Refresh and enter a number from 1 through 99. The

KL1508Ai / KL1516Ai will redraw the screen at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable Refresh to enable this feature.

Note: 1. The switch starts counting the time interval when mouse movement stops.

2. Enabling this feature increases the volume of video data transmitted over the network. The lower the number specified, the more often the video data is transmitted.

Setting too low a value may adversely affect overall operating responsiveness.

Transparency Adjusts the transparency of the toolbar that comes up when the OSD hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the bar until the display in the example window is to your liking.

Color Depth

Control

Detect

Tolerance

Auto Balance

Tolerance

This setting determines the richness of the video display by adjusting the amount of color information.

This setting also relates to video quality. It governs detecting or ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.

Check this box to allow the system to automatically adjust the tolerance settings.

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Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box.

 Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.

 For greater control, clicking the Advanced button brings up the following dialog box:

 Click and drag the diagonal line at as many points as you wish to achieve the display output you desire.

 Click Save As to save up to four user-defined configurations derived from this method. Saved configurations can be recalled from the list box at a future time.

 Click Reset to abandon any changes and return the gamma line to its original diagonal position.

 Click OK to save your changes and close the dialog box.

 Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

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Network Bandwidth Information for KVM Sessions

For network bandwidth management, under ideal circumstances, a KVM session of a full-screen video display at 1920x1080 @60Hz will take up approximately 64Mbps.

However, since the network environment of each station/session varies, the aforementioned information proposes what is ideal but does not warrant the smoothness/quality for each session.

The Message Board

The KL1508Ai / KL1516Ai supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other:

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the table below:

Button Action

Enable/Disable Chat . When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.

Occupy/Release Keyboard/Video/Mouse . When you Occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse data. The button is shadowed when the KVM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the KVM.

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Occupy/Release Keyboard/Mouse . When you Occupy the KM, other users can see the video, but cannot input keyboard or mouse data. The button is shadowed when the KM is occupied. The icon displays next to the user's name in the User List panel when the user has occupied the

KM.

Show/Hide User List . When you Hide the User List, the User List panel closes. The button is shadowed when the User List is open.

Message Display Panel

Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear.

Compose Panel

Key in the messages that you want to post to the board in this panel. Click

Send , or press [ Enter ] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.

 Your name appears in blue; other users' names appear in black.

 By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

 If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.

 If a user has disabled Chat, its icon displays before the user's name to indicate so.

 If a user has occupied the KVM or the KM, its icon displays before the user's name to indicate so.

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100


Setting

100%

75%

50%

25%

1:1

Zoom

The Zoom icon controls the zoom factor for the remote view window.

Settings are as follows:

Description

Sizes and displays the remote view window at 100%.




Sizes and displays the remote view window at 100%. The difference between this setting and the 100% setting is that when the remote view window is resized its contents don’t resize – they remain at the size they were. To see any objects that are outside of the viewing area move the mouse to the window edge, to have the screen scroll.

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The On-Screen Keyboard

The KVM switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard:

One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system. Just bring up the on-screen keyboard; select the language used by the server you are accessing; and use the on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your actual keyboard.

Changing Languages

To change languages, do the following:

1. Click the down arrow next to the currently selected language, to drop down the language list.

2. Select the new language from the list.

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Expanded Keyboard

To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.

103


Mouse Pointer Type

KVM switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers. Once the port is accessed, all four pointers are available.

2. The Dot pointer is not available with the Java Applet Viewer or the

Java Client AP.

3. Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function (see Toggle Mouse Display , page 87 for details).

4. The icon on the Control Panel changes to match your choice.

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Mouse DynaSync Mode

Synchronization of the local and remote mouse pointers is accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.

Note: This feature is only available for Windows and Mac systems (G4 or later) whose adapter attribute OS setting is configured for Win or Mac, which are connected to the switch with one of the following Adapter

Cables: KA7170 or KA9170.

All other configurations must use manual mouse synchronization

(described in the next section).

The icon on the Control Panel indicates the synchronization mode status as follows:

Icon Function

This icon displays in gray to indicate that Mouse DynaSync is not available – you must use manual synching procedures. This is the default setting for all KVM Adapters other than the KA7170 and

KA9170.

The green check mark on this icon indicates that Mouse DynaSync is available and is enabled . This is the default setting when Mouse

DynaSync is available. (See the Note, above.)

The red X on this icon indicates that Mouse DynaSync is available but is not enabled .

When Mouse DynaSync is available, clicking the icon toggles its status between enabled and /disabled. If you choose to disable Mouse DynaSync mode, you must use the manual synching procedures described under

Manual

Mouse Synchronization , page 106.

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Mac Considerations

 For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the

Control Panel and select Mouse Sync Mode → Automatic for Mac 2 :

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system's mouse pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by clicking the Video Settings

icon

on the Control Panel (see page 95).

2. Perform an Auto Sync

with the Video Adjustment function (see Video

Settings , page 95, for details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see

Adjust Mouse , page 87, for details).

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached

to the switch. See Additional Mouse Synchronization Procedures , page 222, for instructions.

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Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings:

The organization of the dialog box is described in the table, below:

Item

Customize

Control Panel

Control Panel

Style

Description

Allows you to select which icons display in the Control Panel. Check the ones you want to see, uncheck the ones you don’t want.

 Enabling Transparent makes the Control Panel semi-transparent, so that you can see through it to the display underneath.

 Enabling Icon causes the Control Panel to display as an icon until you mouse over it, when the full panel then comes up.

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Item

Screen Options

User Info

Snapshot

Description

 If Full Screen Mode is enabled, the remote display fills the entire screen.

 If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.

 If Keep Screen Size is enabled, the remote screen is not resized.

 If the remote resolution is smaller than that of the local monitor, its display appears like a window centered on the screen.

 If the remote resolution is larger than that of the local monitor, its display is centered on the screen. To access the areas that are off screen, move the mouse to the corner of the screen that is closest to the area you want to view and the screen will scroll.

 If Keep Screen Size is not enabled, the remote screen is resized to fit the local monitor's resolution.

If User Info is enabled, the total number of users displays on the bottom row center of the Control Panel.

These settings let the user configure the KL1508Ai / KL1516Ai’s screen capture parameters (see the Snapshot

description under The

Control Panel , page 81):

 Path lets you select a directory that the captured screens automatically get saved to. Click Browse ; navigate to the directory of your choice; then click OK . If you don’t specify a directory here, the snapshot is saved to your desktop.

 Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG (JPG) file.

 If you choose JPEG, you can select the quality of the captured file with the slider bar. The higher the quality, the better looking the image, but the larger the file size.

Keyboard Pass

Through

When this is enabled, the Alt-Tab key press is passed to the remote server and affects that server. If it is not enabled, Alt-Tab acts on your local client computer.

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The Java Control Panel

The Java Client AP Control Panel is similar to the one used by the WinClient:

The major differences between them are:

 In the Macros dialog box, Toggle Mouse Display is not available.

 The Dot mouse pointer type is not available.

 In the Message Board, there is no Show/Hide button to show or hide the user list. This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel.

 The Control Panel Lock LED icons are not in sync with your keyboard.

When you first connect, the LED display may not be accurate. To be sure, click on the LED icons to set them.

 In Control Panel Configuration , the BMP Snapshot format has been replaced by PNG.

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110

Chapter 9

Port Access

Overview

When you log in to the switch the Port Access page comes up with the

KL1508Ai / KL1516Ai’s KVM Connections page displayed.

Browser GUI

AP GUI

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The Connections page is organized into several main areas. All the devices and ports that a user is permitted to access are listed in the Sidebar at the left of the page. After selecting a device or port in the Sidebar, clicking entries on the menu bar (Browser GUI) or tab bar (AP GUI) opens information and configuration pages related to the item selected in the Sidebar.

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Chapter 9. Port Access

The Sidebar

All KVM switches are listed in a tree structure in the Sidebar at the left of the screen:

The Sidebar Tree Structure

 Users are only allowed to see the devices and ports that they have access permission for.

 Ports and chained station devices can be nested under their first station devices.

Click the + in front of a device to expand the tree and see the ports/outlets nested underneath it. Click the to collapse the tree and hide the nested ports/outlets.

 A port’s ID number is displayed in brackets next to its icon.

 Switches and ports that are on line have their monitor screen icons in

Green; the monitor screens are Gray for devices and ports that are offline.

 Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off .

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 To access and operate a port, double click its icon. Port operation details

are discussed in Chapter 15, Port Operation

.

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Scan

Scan is found at the bottom of the AP GUI Sidebar. It automatically switches among all the ports that are visible in the Sidebar (see Filter, below), at regular

intervals, so that their activity can be monitored automatically. See Auto

Scanning , page 183.

Note: This item doesn't appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port's Toolbar. See The

Port Toolbar , page 181

for details.

Array Mode

Array is found at the bottom of the Browser and AP GUI Sidebar. It represents another way of monitoring port activity. Under this function your screen is divided into a grid of panels, with each panel showing the video display of a particular port. Only ports that are visible in the Sidebar (see Filter , below), and

that are online are displayed – all other ports are blank. See Panel Array Mode , page 186 for details.

Note: This item doesn't appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port's Toolbar. See The

Port Toolbar , page 181

for details.

Filter

At the bottom of the sidebar are the filter options which allow you to control the number and type of ports that display in the Sidebar (also see Scan and

Array Mode , above):

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The meanings of the choices are explained in the following table:

All

Powered On

Search

Choices

Array Mode

Exit

Explanation

This is the default view. With no other filter options selected, all of the ports that are accessible to the user are listed in the

Sidebar.

If any Favorites have been specified (See Favorites , page 119), you can drop down the list box and select

Favorites instead of All. If you select Favorites, only the items you have selected as Favorites display in the tree.

If you enable Powered On (by putting a check in the checkbox) only the ports that have their attached devices powered on display in the tree.

If you key in a search string and click Search , only port names that match the search string display in the tree. Wildcards (? for single characters; * for multiple characters) and the keyword or are supported, so that more than one port can show up in the list.

For example:

1. If you key in Web *, both Web Server 1 and Web

Server 2 show up in the list.

2. If you key in W*1 or M*2 , both Web Server 1 and

Mail Server 2 show up in the list.

See Array Mode , page 115 for details.

Clicking Exit closes the filter dialog.

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Connections

For the KL1508Ai / KL1516Ai, the Connections page displays port status information at the device level, and port connection configuration options at the port level.

Device Level

When a KL1508Ai / KL1516Ai is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.

The following attributes are listed for each device:

 Port Number – the port’s number on the switch.

 Port Name – if a name has been assigned to a port it displays here.

 Device Name – if a name has been assigned to the switch it displays here.

 Status – the current status of the port – online, or offline.

 Connect – You can access any port from the main panel by selecting it and clicking Connect.

Note: The sort order of the information displayed can be changed by clicking the column headings.

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Port Level

When a port is selected in the Sidebar, the Connections page displays port connection configuration properties:

Status

The Status Panel displays the port’s current status information, including

whether the port is online or offline, and if the port is mountable.See Port

Configuration , page 127, for full details about the properties and how to

configure then.

Click the Connect button to view the port display via the KL1508Ai /

KL1516Ai’s built-in Win Viewer (when using Windows Internet Explorer), or

Java Viewer (when using other web browsers).

Associated Link

The Associated Links panel displays ports that have been associated with the currently selected port. Associations are configured on the Port Access → Port

Configuration → Associated Links page (see page 122 for details).

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Favorites

The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations:

Adding a Favorite

To add a port to the favorites, do the following:

1. Right click in the main panel; click Add Favorite .

– or –

Click Add at the bottom left of the main panel.

An Untitled Favorite entry appears at the bottom right corner:

2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel.

3. To add a port, select the container in the main panel; select the port in the

Sidebar; then click Add to at the bottom of the main panel. The switch that the port belongs to is added to the container; the selected port is appended under the switch.

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Note: To add multiple ports at the same time, hold the Shift or Ctrl key down while you make your Sidebar selections then drag or copy the entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create.

Note:

Favorites can be selected for filtering in the Sidebar. See Filter , page 115 for details.

Modifying a Favorite

 To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu that appears.

 To edit a Favorite’s name:

Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box.

– or –

Select the Favorite in the main panel, then click Modify at the bottom of the main panel.

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User Preferences

The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the

Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting

Language

OSD Hotkey

ID Display

ID Duration

Function

Selects the language that the interface displays in.

Selects which Hotkey controls the OSD function: [Scroll Lock]

[Scroll Lock] is the default. To select a different combination, click the arrow at the right of the box to drop down the list of choices.

Selects how the Port ID is displayed: the Port Number alone

(PORT NUMBER); the Port Name alone (PORT NAME); or the

Port Number plus the Port Name (PORT NUMBER + PORT

NAME). The default is PORT NUMBER + PORT NAME.

Determines how long a Port ID displays on the monitor after a port change has taken place. You can choose an amount from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero) means the Port ID is always on.

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Setting

Scan Duration

Screen Blanker

Logout Timeout

Toolbar

Viewer*

Welcome

Message*

Changing a

Password

Save

Function

Determines how long the focus dwells on each port as it cycles

through the selected ports in Auto Scan Mode (see Auto

Scanning , page 183). Key in a value from 1—255 seconds. The

default is 5 seconds; a setting of 0 disables the Scan function.

If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1—30 minutes. A setting of 0 disables this function. The default is 0

(disabled).

Note: Although this function can be set from either the local console or a remote login, it only affects the local console monitor.

If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the KL1508Ai / KL1516Ai can be accessed again.

Selects whether or not the Port Toolbar is enabled when a port is

accessed (see The Port Toolbar , page 181 for details).

Since the Toolbar functions are also available from the GUI

Control Panel (see The Control Panel , page 81), you may prefer

to disable it here.

You can choose which viewer is used when accessing a server:

 Auto Detect will select the appropriate viewer based on the web browser used; WinClient for Windows Internet Explorer,

Java Client for other web browsers (ex. Firefox).

 Java Client will open the Java based viewer regardless of the web browser being used.

You can choose to hide or show the welcome message displayed in the submenu bar. The default is disabled.

 In the Browser GUI, to change a user’s password, key in the old password and new password into their input boxes; key the new password into the Confirm input box, then click Change

Password to apply the change.

 In the AP GUI version, click Change Password ; key in the old password and new password into their input boxes; key the new password into the Confirm input box, then click Save .

Click Save to save any changes made to the User Preferences settings.

* This item is only available with the Browser version.

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Sessions

The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the

KL1508Ai / KL1516Ai, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Management permissions can only see the sessions of ordinary users.

3. The sort order of the information displayed can be changed by clicking the column headings.

The meanings of the headings at the top of the page are fairly straightforward.

The IP heading refers to the IP address that the user has logged in from; the

Login Time and Client tell you when and how the user logged in, and the

Category heading lists the type of user who has logged in: Admin

(Administrator); Normal user (User)

This page also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session at the bottom of the main panel.

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Access

Administrators use the Access page to set user access and configuration rights for ports.

Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users.

Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown below:

The main panel consists of two columns: Name , and Access Rights :

 Name lists all the users that have been created.

 Access Rights indicates the users who have access rights privileges. A check mark ( √ ) indicates that the user has permission to make changes to

the switch configuration settings (see Chapter 11, Device Management );

an X means that the user is denied permission to make configuration changes. Click the icon to toggle permission between Full Access, View

Only, and No Access.

 Config indicates the users who have Configuration privileges. A check mark ( √ ) indicates that the user has permission to make changes to the

switch configuration settings (see Chapter 11, Device Management

); an X means that the user is denied permission to make configuration changes.

Click the icon to toggle permission for Administrators and Users (Super

Administrators always have configuration privileges).

 The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so:

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1. Select the port whose permissions you want the other port(s) to follow.

2. Click Copy .

3. Select the port you want to receive the permissions.

4. Click Paste .

5. When you have finished making your configuration changes, click Save .

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AP GUI Interface

The AP GUI Access page is similar to the Browser GUI version (see above).



For information on using this page, see Access , page 124.

Saving Changes

Click the Save button at the lower right corner of the page to save any changes made on the Access page.

126


Port Configuration

The Port Configuration page displays status information and allows you to set the properties of a port that has been selected in the Sidebar.

 The Status panel provides information as to whether or not the port is online or offline; the Adapter cable used to connect the server (or other device) to the port; and the Adapter’s firmware level.

 The Properties panel allows you to make configuration settings for the selected port. An explanation of the Port Properties configuration fields is

given on the next page, please refer to the table on page 128 for further

details.

 The Exit Macro panel contains a drop-down listbox of user created System macros. You can select a macro from the list that will execute when exiting

the remote server. See System Macros , page 92 for details on creating exit

macros.

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An explanation of the configuration fields is given in the table below:

Field Explanation

Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.

OS Language Specifies the OS language being used by the server on the connected port. Drop down the list to see the available choices. The default is

English US.

Cable Length Specifies the length of the Cat5e/6 cable that is used to connect the server to the port. Choices are Short (less than 10 m), Medium (10–25 m), and Long (greater than 25 m). The default is Short.

Note: Cable length can affect video quality. Generally speaking, shorter cables offer better quality. This setting is designed to compensate for longer or shorter cable lengths. You can experiment to find the setting that best suits your connection.

Access Mode Defines how the port is to be accessed when multiple users have logged on, as follows:

Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. The Timeout function does not apply to ports which have this setting.

Occupy: The first user to switch to the port has control over the port.

However, additional users may view the port’s video display. If the user who controls the port is inactive for longer than the time set in the Timeout box, port control is transferred to the first user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed chronologically. .

Exit Macro The Exit Macro panel contains a drop-down list box of user created

System macros. You can select a macro from the list that will execute when exiting the remote server. See

System Macros , page 92 for

details on creating exit macros.

128


Associated Link

The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140) from a single server to the switch.

 To associate a port with the currently selected one, click Add . In the dialog box that appears, key in the port’s number, then click OK . The port’s number and name appear in the main panel.

 To remove an unwanted associated port, select it in the main panel, then click Remove .

129


Occupy Timeout

When a switch is selected in the sidebar, the Occupy Timeout setting appear when Port Configuration is selected on the menu bar:

Use Occupy Timeout Mode to set a time threshold for users on ports whose

Operation Mode has been set to Occupy (See Port Configuration , page 127).

If there is no activity from the user occupying the port for the amount of time set here, the user is timed out and keyboard and mouse control on the port is released, after which the first user to send keyboard or mouse input will occupy the port. However, the user originally connected to the port will still see the port’s video output.

Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0 causes the port to be released the instant there is no input.

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Chapter 10

User Management

Overview

When you select the User Management tab the screen comes up with the Users page displayed:

Browser GUI

AP GUI

 Users appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.

 The buttons below the main panel are used to manage users , as shown in the sections that follow.

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Users

The KL1508Ai / KL1516Ai supports three types of user accounts, as shown in the table, below:

User Type

Super Administrator

Administrator

User

Role

Access and manage ports and devices. Manage Users.

Configure the overall installation. Configure personal working environment.

Access and manage authorized ports and devices. Manage

Users. Configure personal working environment.

Access authorized ports and devices. Manage authorized ports and devices; configure personal working environment.

Note: Users who have been given permission to do so, may also manage other users.

Adding Users

To add user, and assign user permissions, do the following:

1. Select Users in the Sidebar (Browser GUI)

– or –

Select Users in the Sidebar (AP GUI).

2. To add a user, click Add at the bottom of the main panel. The User notebook opens, with the User tab selected:

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Chapter 10. User Management

3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:

Field

Username

Password Enter a password with a minimum of 6 and maximum of 16 characters.

Confirm Password To be sure there is no mistake in the password, you are asked to enter it again. The two entries must match.

Description Additional information about the user that you may wish to include.

Role

Description

Enter a username with a minimum of 6 and maximum of 16 characters.

There are three categories: Super Administrator,

Administrator and User. There is no limitation on the number of accounts that can be created in each category.

 The Super Administrator is responsible for the overall installation configuration and maintenance; user management; and device and port assignments. The

Super Administrator’s permissions (see page 134) are automatically assigned by the system and cannot be altered.

 The default permissions for Administrators include everything except Force to Grayscale, but the permissions can be altered for each Administrator by checking or unchecking any of the permissions checkboxes.

 The default permissions for Users include the Win, Java, and SSH clients, but the permissions can be altered for each User by checking or unchecking any of the permissions checkboxes.

Note: Users who have been given User Management privileges cannot access or configure Groups.

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Field

Permissions

Note: For ordinary users, in addition to enabling Device

Management , Port

Configuration , and

Maintenance permissions, the user must also be given those rights for each device and port that he will be allowed to manage.

See Device

Assignment , page 137 for details.

Description

 Enabling Device Management allows a user to configure and control the settings for overall KL1508Ai / KL1516Ai

operations (see Device Management , page 139).

 Enabling Maintenance allows a user to perform all the

Maintenance operations available under the Maintenance

tab (see Maintenance , page 165).

 Enabling Windows Client allows a user to download the

Windows Client AP software, and access the KL1508Ai /

KL1516Ai with it, in addition to (or instead of) the browser access method.

 Enabling Power Management allows a user to download the PoN AP to link to a Power Over the Net

TM

login screen .

(see the ATEN website for more information about the PN series of Power Distribution Units).

 Enabling Port Configuration allows a user to configure and

control the settings for individual ports (see Port

Configuration , page 127).

 Enabling System Log allows a user to access the system

log (see Log , page 163).

 Enabling Java Client allows a user to download the Java

Client AP software, and access the KL1508Ai / KL1516Ai with it, in addition to (or instead of) the browser access method.

 Enabling User Management allows a user to create, modify, and delete user and group accounts.

 Enabling View Only limits users to only being able to view the display of connected devices. They cannot control port access, nor can they input any keyboard or mouse signals to the devices they view.

 Force to Grayscale forces the user’s view of the remote display to be in grayscale. This can speed up I/O transfer in low bandwidth situations.

134


Status

Field Description

Status allows you to control the user’s account and access to the installation, as follows:

 Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.

 If you don’t want to limit the time scope of the account, select Account never expires ; if you do want to limit the amount of time that the account remains in effect, select

Account expires on , and key in the expiration date.

 To require a user to change his password at the next logon, select User must change password at next logon .

This can be used by the administrator to give the user a temporary password to log in for the first time, and then let the user set the password of his choice for future logins.

 To make a password permanent, so that the user cannot change it to something else, select User cannot change password.

 For security purposes, administrators may want users to change their passwords from time to time.

 If not, select Password never expires . This allows users to keep their current passwords for as long as they like.

 If so, select Password expires after , and key in the number of days allowed before the password expires.

Once the time is up, a new password must be set.

4. When your selections have been made click Save .

5. When the Operation Succeeded message appears, click OK .

6. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.

 The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it; if it is collapsed there is a plus symbol ( + ) next to the icon. Click the plus symbol to expand it.

 The icon for administrators has one red band.

 The large main panel shows the user’s name; the description that was given when the account was created; and whether the account is currently active or has been disabled.

135


Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify .

3. In the User page that comes up, make your changes, then click Save .

Note: The User

page is discussed on page 132; the

Devices page is

discussed on page 137.

Deleting User Accounts

To delete a user account do the following:

1. In the main panel, select the user’s name.

2. Click Delete .

3. Click OK .

To delete a group do the following:

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Device Assignment

When a user logs in to the KL1508Ai / KL1516Ai, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User list on the Sidebar of the User Management page.

Note: When a Super Administrator account is selected you will not be able to select the Devices tab since these accounts have full permissions and they can’t be change.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify .

3. In the User notebook that comes up, select the Devices tab. A screen, similar to the one below, appears:

137


4. Make your permission settings for each port according to the information provided below:

Name: Each port accessible to the user is listed under the Names column.

Access: The Access column is where device access rights are set.

Click the icon in the row that corresponds to the port you want to configure to cycle through the choices. The meanings of the icons are described in the table, below:

Full Access

The user can view the remote screen and can perform operations on the remote server from his keyboard and monitor.

View Only

No Access

The user can only view the remote screen and cannot perform any operations on it.

No access rights – the Port will not show up on the User's list on the Main Screen.

5. When you have finished making your choices, click Save .

6. In the confirmation popup that appears, click OK .

Note: In any of the columns, you can use Shift

-

Click or Ctrl

-

Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.

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Chapter 11

Device Management

KVM Devices

Device Information

The Device Management page opens with the top level KL1508Ai / KL1516Ai selected in the Sidebar and the Device Configuration item selected on the menu bar:

Browser GUI

AP GUI

139


General

The General section of the Device Management page displays the name of the selected device, its firmware version, and information about its network configuration.

Note: The AP GUI version presents the same information as the Browser version. Scroll through the list to see the additional entries.

140

Operating Mode

Chapter 11. Device Management

The Operating Mode page is used to set working parameters, as described below:

 If Force all to grayscale is enabled, the remote displays of all devices connected to the KL1508Ai / KL1516Ai are changed to grayscale. This can speed up I/O transfer in low bandwidth situations.

 If Enable Client AP Device List is enabled, the switch appears in the

Server List when using the WinClient or Java Client AP (see Windows

Client AP Login

, page 70, and Java Client AP Login , page 73). If this

option is not enabled, the switch can still be connected to, but its name will not appear in the Server List.

 The Console Keyboard Language setting lets you specify which keyboard mapping is being used by the Local Console keyboard. Drop down the list to make your choice.

 Preferred Resolution allows you to set a resolution that the switch sends to the KVM adapter cables. The adapter cables provide the connected computer’s video card information about the monitor connected to the switch. This affects the video quality of the console monitor.

 Monitor Default Setting : Sends the EDID information provided by the display connected to the console port – to the KVM adapter cable.

141


Network

The Network page is used to specify the network environment.

Each of the elements on this page is described in the sections that follow.

142


IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses to the KL1508Ai / KL1516Ai.

Click one of the radio buttons to select Enable , View Only , or Disable for the

IP Installer utility. See IP Installer , page 207, for IP Installer details.

Note: 1. If you select View Only , you will be able to see the KL1508Ai /

KL1516Ai in the IP Installer’s Device List, but you will not be able to change the IP address.

2. For security, we strongly recommend that you set this to View Only or Disable after each use.

Service Ports

As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in. If an invalid port number (or no port number) is specified, the

KL1508Ai / KL1516Ai will not be found. An explanation of the fields is given in the table below:

Field

Program

HTTP

HTTPS

Explanation

This is the port number for connecting with the WinClient

ActiveX Viewer, WinClient AP, Java Applet Viewer, Java Client

AP, or via Virtual Media. The default is 9000.

The port number for a browser login. The default is 80.

The port number for a secure browser login. The default is 443.

Note: 1. Valid entries for all of the Service Ports are from 1–65535.

2. Service ports cannot have the same value. You must set a different value for each one.

3. If there is no firewall (on an Intranet, for example), it doesn’t matter what these numbers are set to, since they have no effect.

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Network Configuration

 IPv4 Settings

 IP Address:

IPv4 is the traditional method of specifying IP addresses. The KVM switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.

 For dynamic IP address assignment, select the Obtain IP address automatically radio button. (This is the default setting.)

 To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.

Note: If the switch is on a network that uses DHCP to assign network

addresses, and you need to ascertain its IP address, see IP Address

Determination , page 207, for information./

 DNS Server

 For automatic DNS Server address assignment, select the Obtain DNS

Server address automatically radio button.

 To specify the DNS Server address manually, select the Set DNS server address manually radio button, and fill in the addresses for the

Preferred and Alternate DNS servers with values appropriate for your network.

Note: Specifying the Alternate DNS Server address is optional.

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 IPv6 Settings

 IP Address:

IPv6 is the new (128-bit) format for specifying IP addresses. The KVM switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.

 For dynamic IP address assignment, select the Obtain IP address automatically radio button. (This is the default setting.)

 To specify a fixed IP address, select the Set IP address manually radio button and fill in the fields with values appropriate for your network.

 DNS Server

 For automatic DNS Server address assignment, select the Obtain DNS

Server address automatically radio button.

 To specify the DNS Server address manually, select the Set DNS server address manually radio button, and fill in the addresses for the

Preferred and Alternate DNS servers with values appropriate for your network.

Note: Specifying the Alternate DNS Server address is optional.

Network Transfer Rate

This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KVM over IP switch transfers data between itself and the client computers. The range is from 4–

99999 Kilobytes per second (KBps).

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ANMS

The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as described, below:

Event Destination

 Log Server

When Enable Log Server is checked, important transactions that occur on the KL1508Ai / KL1516Ai, such as logins and internal status messages, are kept in an automatically generated log file.

 Specify the MAC address of the computer that the Log Server runs on in the MAC address field.

 Specify the service port used by the computer that the Log Server runs on to listen for log details in the Port field. The valid port range is 1–

65535. The default port number is 9001.

Note: The port number must different than the one used for the Program port (see Program , page 143).

See Chapter 16, The Log Server , for details on setting up the log server.

The Log File is discussed on page 163.

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Authentication and Authorization

 RADIUS Settings


To allow authentication and authorization for the KL1508Ai / KL1516Ai through a RADIUS server, do the following:

1. Check Enable .

2. Fill in the IP addresses and service port numbers for the Preferred and

Alternate RADIUS servers. You can use the IPv4 address, the IPv6 address or the domain name in the IP fields.

3. In the Timeout field, set the time in seconds that the KL1508Ai /

KL1516Ai waits for a RADIUS server reply before it times out.

4. In the Retries field, set the number of allowed RADIUS retries.

5. In the Shared Secret field, key in the character string that you want to use for authentication between the KL1508Ai / KL1516Ai and the

RADIUS Server. A minimum of 6 characters is required.


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6. On the RADIUS server, Users can be authenticated with any of the following methods:

 Set the entry for the user as su/xxxx

 Where xxxx represents the Username given to the user when the account was created on the KL1508Ai / KL1516Ai.

 Use the same Username on both the RADIUS server and the


 LDAP / LDAPS Authentication and Authorization Settings

To allow authentication and authorization via LDAP or LDAPS, the

Active Directory’s LDAP Schema must be extended so that an extended attribute name for the KL1508Ai / KL1516Ai – iKVM36-userProfile is added as an optional attribute to the person class .

To manually find out the attribute name of the KL1508Ai / KL1516Ai – iKVM36-userProfile , go to Ping Host under Maintenance and execute a tc get

command, see Ping Host , page 173 for details.

In order to configure the LDAP server, you will have to complete the following procedures:

1. Install the Windows Server Support Tools.

2. Install the Active Directory Schema Snap-in.

3. Extend and Update the Active Directory Schema.

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To allow authentication and authorization for the KL1508Ai / KL1516Ai via LDAP / LDAPS, refer to the information in the table, below:

Enable

Item

Type

LDAP Server IP and Port

Timeout

Admin DN

Admin Name

Password

Search DN

Action

Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.

Click a radio button to specify whether to use LDAP or LDAPS.

Fill in the IP address and port number for the LDAP or LDAPS server.

 You can use the IPv4 address, the IPv6 address or the domain name in the LDAP Server field.

 For LDAP, the default port number is 389; for LDAPS, the default port number is 636.

Set the time in seconds that the KL1508Ai / KL1516Ai waits for an LDAP or LDAPS server reply before it times out.

Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kl1516ai,dc=aten,dc=com

Key in the LDAP administrator’s username.

Key in the LDAP administrator’s password.

Set the distinguished name of the search base. This is the domain name where the search starts for user names.

On the LDAP / LDAPS server, Users can be authenticated with the following method:

 With MS Active Directory schema.

CC Management

To allow authorization for the KL1508Ai / KL1516Ai through a CC (Control

Center) server, check Enable and fill in the CC Server’s IP address and Service port in the appropriate fields. You can use the IPv4 address, the IPv6 address or the domain name in the CC Server IP field.

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Security

The Security page is divided into six main panels, as described in the sections that follow.

Login Failures

For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully.

To set the Login Failures policy, check the Enable checkbox (the default is for

Login Failures to be enabled). The meanings of the entries are explained in the table below:

Allowed

Entry

Timeout

Lock Client PC

Lock Account

Explanation

Sets the number of consecutive failed login attempts that are permitted from a remote computer. The default is 5 times.

S ets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures. The default is 3 minutes.

If this is enabled, after the allowed number of failures have been exceeded, the computer attempting to log in from that IP is automatically locked out. No logins from that computer will be accepted. The default is enabled.

Note: If the IP is changed, the computer will no longer be locked out.

If this is enabled, after the allowed number of failures have been exceeded, the user attempting to log in is automatically locked out. No logins from the username and password that have failed will be accepted. The default is enabled.

Note: If Login Failures is not enabled, users can attempt to log in an unlimited number of times with no restrictions. For security purposes, we recommend that you enable this function and enable the lockout policies.

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Filter


 IP and MAC Filtering

IP and MAC Filters control access to the KL1508Ai / KL1516Ai based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC

Filter list boxes.

To enable IP and/or MAC filtering, Click to put a check mark in the IP

Filter Enable and/or MAC Filter Enable checkbox.

 If the include button is checked, all the addresses within the filter range are allowed access; all other addresses are denied access.

 If the exclude button is checked, all the addresses within the filter range are denied access; all other addresses are allowed access.

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 Adding Filters

To add an IP filter, do the following:

1. Click Add . A script prompt dialog box appears.

2. Specify whether you are filtering an IPv4 or IPv6 address.

3. Key the address you want to filter in the From: field.

 To filter a single IP address, click to put a check in the Single IP checkbox.

 To filter a continuous range of addresses, key in the end number of the range in the To: field.

Note: This description is for the AP GUI. The Browser GUI differs as follows:

1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and

To fields for IPv4 filtering.

2. It doesn’t have a checkbox to specify a single IP address. To filter a single IPv4 address, key the same address in both the

From and To fields.

4. After filling in the address, click OK .

5. Repeat these steps for any additional IP addresses you want to filter.

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To add a MAC filter, do the following:

1. Click Add . A script prompt dialog box.

2. Specify the MAC address in the dialog box, then click OK .

3. Repeat these steps for any additional MAC addresses you want to filter.

 IP Filter / MAC Filter Conflict

If there is a conflict between an IP filter and a MAC filter – in other words, if a computer’s address is allowed by one filter but blocked by the other – then the blocking filter takes precedence (the computer’s access is blocked).

 Modifying Filters

To modify a filter, select it in the IP Filter or MAC Filter list boxes and click Modify . The Modify dialog box is similar to the Add dialog box.

When it comes up, simply delete the old address(es) and replace it with the new one(s).

 Deleting Filters

To delete a filter, select it in the IP Filter or MAC Filter list box and click

Delete .

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Login String

The Login String entry field lets the super administrator specify a login string

(in addition to the IP address) that users must add to the IP address when they access the KL1508Ai / KL1516Ai with a browser.

For example, if 192.168.0.126

were the IP address, and abcdefg were the login string, then the user would have to key in:

192.168.0.126/abcdefg

Note: 1. Users must place a forward slash between the IP address and the string.

2. If no login string is specified here, anyone will be able to access the

KL1508Ai / KL1516Ai login page using the IP address alone. This makes your installation less secure.

The following characters are allowed in the string:

0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] , . |

The following characters are not allowed:

% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]

Compound characters (É Ç ñ ... etc.)

The following examples are not allowed:

192.168.0.126/.

192.168.0.126/..

192.168.0.126/...

For security purposes, we recommend that you change this string occasionally.

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Account Policy

In the Account Policy section, administrators can set policies governing usernames and passwords.

The meanings of the Account Policy entries are explained in the table below:

Entry

Minimum Password

Length

Password Must

Contain At Least

Explanation

Minimum Username

Length

Sets the minimum number of characters required for a username. Acceptable values are from 1–16. The default is 6.

Sets the minimum number of characters required for a password. Acceptable values are from 0–16. A setting of 0 means that no password is required. Users can login with only a

Username. The default is 6.

Checking any of these items requires users to include at least one uppercase letter, one lowercase letter or one number in their password.

Note: This policy only affects user accounts created after this policy has been enabled, and password changes to existing user accounts. Users accounts created before this policy was enabled, and there is no change to the existing passwords, are not affected.

Enforce Password

History

Checking this box will require users to create a unique password that does not match the last x passwords they’ve used prior. X equals the number entered in the dialog box.

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Encryption

These flexible encryption alternatives for keyboard/mouse and video let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them.

Enabling encryption affects system performance – no encryption offers the best performance; the greater the encryption the greater the adverse effect. If you enable encryption, the performance considerations are as follows:

 RC4 offers the least impact on performance; DES is next; then 3DES or

AES

 The RC4 + DES combination offers the least impact of any combination

Mode

An explanation of the Mode items is given in the table, below:

Item

Enable ICMP

Enable Multiuser

Operation

Explanation

If ICMP is enabled , the KL1508Ai / KL1516Ai can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.

Enabling Multiuser operation permits up to 32 users to log in at the same time to share the remote bus. If not enabled, only one user can log in at a time. The default is Enabled.

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Item Explanation

Enable Browser Enabling Browser Service allows the administrator to restrict browser access to the KVM over IP switch. After checking Browser

Service, drop down the listbox to select the degree of restriction:

Disable Browser: means no browser access is permitted.

Disable HTTP: means browser access is permitted, but users must access the switch with an HTTPS URL.

Disable HTTPS: means browser access is permitted, but users must access the switch with an HTTP URL.

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Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a self-signed certificate; and importing a third-party certificate authority (CA) signed certificate.

 Generating a Self-Signed Certificate

If you wish to create your own self-signed certificate, a free utility –

openssl.exe – is available for download over the web. See Self-Signed

Private Certificates , page 214 for details about using OpenSSL to generate

your own private key and SSL certificate.

 Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate authority (CA) signed certificate. To obtain a third party signed certificate, go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer.

 Importing the Private Certificate

To import the private certificate, do the following:

1. Click Browse to the right of Private Key ; browse to where your private encryption key file is located; and select it.

2. Click Browse to the right of Certificate ; browse to where your certificate file is located; and select it.

3. Click Upload to complete the procedure.

Note: 1. Clicking Restore Default returns the device to using the default

ATEN certificate.

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2. Both the private encryption key and the signed certificate must be imported at the same time.

Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click Create CSR. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the example information in the following table:

Example Information

Country (2 letter code)

State or

Providence

Locality

Organization

TW

Taiwan

Taipei

Your Company, Ltd.

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Information Example

Common Name mycompany.com

Note: This must be the exact domain name of the site that you want the certificate to be valid for. If the site’s domain name is www.mycompany.com, and you only Note: specify mycompany.com, the certificate will not be valid.

E-mail Address [email protected]

3. After filling in the form (all fields are required), click Create .

A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch.

4. Click Get CSR , and save the certificate file (csr.cer) to a convenient location on your computer.

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on your computer. Click Browse to locate the file; then click Upload to store it on the KVM over IP switch.

Note: When you upload the file, the KVM over IP switch checks the file to make sure the specified information still matches. If it does, the file is accepted; if not, it is rejected.

If you want to remove the certificate (to replace it with a new one because of a domain name change, for example), simply click Remove CSR .

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Date/Time

The Date/Time dialog page sets the KL1508Ai / KL1516Ai time parameters.

Set the parameters according to the information below.

Time Zone

 To establish the time zone that the KL1508Ai / KL1516Ai is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.

 If Daylight Savings Time (Summer Time) is currently in effect, check the corresponding checkbox. After the period of Daylight Savings Time ends

(Winter Time), the checkbox should be unchecked.

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Date

 Select the month from the dropdown listbox.

 Click < or > to move backward or forward by one year increments.

 In the calendar, click on the day.

 To set the time, use the 24 hour HH:MM:SS format.

 Click Set to save your settings.

Time

To manually set the time, enter the values in the boxes and click Set .

Network Time

To have the time automatically synchronized to a network time server, do the following:

1. Check the Enable auto adjustment checkbox.

2. Drop down the time server list to select your preferred time server

– or –

Check the Preferred custom server IP checkbox, and key in either the IPv4 address, IPv6 address, or domain name of the time server of your choice.

3. If you want to configure an alternate time server, check the Alternate time server checkbox, and repeat step 2 for the alternate time server entries.

4. Key in your choice for the number of days between synchronization procedures.

5. If you want to synchronize immediately, click Adjust Time Now .

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Chapter 12

Log

Overview

The KL1508Ai / KL1516Ai logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears:

Browser GUI

AP GUI

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Log Information

The Log page displays events that take place on the KL1508Ai / KL1516Ai, and provides a breakdown of the time, the user, and a description of each one.

You can change the sort order of the display by clicking on the column headings.

The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in.

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Chapter 13

Maintenance

Overview

The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; and restore default values.

Browser GUI

AP GUI

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Device IP Card Firmware Upgrade

As new versions of the firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages.

To upgrade the device firmware, do the following:

1. Download the latest IP card firmware to your computer.

2. Log in to the KL1508Ai / KL1516Ai; and click the Maintenance tab. The

Maintenance tab opens to the Firmware File page:

3. Click Browse ; navigate to the directory that the new IP card firmware file is in and select the file.

4. Click Upgrade Firmware to start the upgrade procedure.

 If you enabled Check Main Firmware Version , the current firmware version is compared with that of the upgrade file. If the current version is equal to or higher than the upgrade version, a popup message appears to inform and stops the upgrade procedure.

 If you didn't enable Check Main Firmware Version , the upgrade file is installed without checking what its version is.

 As the upgrade proceeds, progress information is shown in the

Progress bar .

 Once the upgrade completes successfully, the switch resets itself.

5. Log in again, and check the firmware version to be sure it is the new one.

Note:

To recover from a “failed upgrade” situation, see Recovering from

Failed Firmware Upgrade , page 170.

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Chapter 13. Maintenance

Mainboard and KVM Adapter Cable Firmware

Upgrade

The Upgrade Adapters page is used to upgrade the firmware of the Stations /

KVM adapter cables. Station in this section refers to the mainboard firmware of a KVM switch.

Mainboard Firmware Upgrade

To perform this upgrade, do the following:

1. Log in to the KL1508Ai / KL1516Ai; and click the Maintenance tab; and select the Upgrade Adapter menu item.

Note: The mainboard firmware package contain software for device mainboards as well as KVM adapter cables.

2. The Adapter Firmware info button will now display a list of the mainboard firmware and adapter version that are stored in current device

IP card.

3. Compare the mainboard firmware version stored in the firmware package with the version listed in the Current F/W Version column of the Main

Panel. If the version stored in the new firmware package are newer than the one on the mainboard, you will probably want to perform the upgrade.

4. In the Name column of the Main Panel, check the port whose device you want to upgrade. Here you can select whether to upgrade the firmware for just the mainboard (top checkbox), just the KVM adapter cables (bottom checkbox), or both.

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5. Click Upgrade to start the upgrade procedure.

 When the procedure completes the new adapter firmware version is displayed.

KVM Adapter Cable Firmware Upgrade

To perform this upgrade, do the following:

1. Log in to the KL1508Ai / KL1516Ai; and click the Maintenance tab; and select the Upgrade Adapter menu item.

Note: The mainboard firmware package contain software for device mainboards as well as KVM adapter cables.

2. The Adapter Firmware info button will now display a list of the mainboard firmware and adapter version that are stored in current device

IP card.

3. Compare the adapter firmware version stored in the main firmware with the version listed in the Current F/W Version column of the Main Panel. If the version stored in the new firmware package are newer than the one on the adapter, you will probably want to perform the adapter upgrade.

4. In the Name column of the Main Panel, check the port whose device you want to upgrade. Here you can select whether to upgrade the firmware for just the mainboard (top checkbox), just the KVM adapter cables (bottom checkbox), or both.

5. Click Upgrade to start the upgrade procedure.

 When the procedure completes the new adapter firmware version is displayed.

Note: 1. The switch may work with older adapter firmware versions, but for optimum compatibility we recommend upgrading your KVM adapter cable firmware to that stored in the switch’s latest mainboard firmware package.

2. You can perform the upgrade procedure anytime you add an KVM adapter cable to the installation to make sure it is working with the latest firmware version.

3. To recover from a “failed upgrade” situation, see Recovering from

Failed Firmware Upgrade , page 170.

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Station/Adapter Firmware Info

The Station / Adapter Firmware Info button provides a list of the Adapter

Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter

Cables. For optimum compatibility we recommend upgrading your Adapter

Cable’s firmware to match that stored with the switch's Main firmware.

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Recovering from Failed Firmware Upgrade

Station (mainboard) and Adapter Firmware

Should the adapter firmware upgrade procedure fail for one of the KVM

Adapter Cables and the adapter becomes unusable, follow the steps below to resolve the problem:

1. Unplug the Adapter from the server it is connected to.

2. Slide its firmware upgrade switch (located next to the Cat 5e connector) to the RECOVER position.

3. Plug the Adapter back into the server.

4. Repeat the Adapter upgrade procedure.

5. After the Adapter has been successfully upgraded, unplug the Adapter from the server it is connected to; slide the firmware upgrade switch back to the NORMAL position; and plug the Adapter back in.

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Backup/Restore

Selecting the Backup / Restore menu item gives you the ability to back up the switch’s configuration and user profile information:

Backup

To backup the device’s settings do the following:

1. In the Password field, key in a password for the file.

Note: 1. Setting a password is optional. If you do not set one, the file can be restored without specifying a password.

2. If you do set a password, make a note of it, since you will need it to be able to restore the file.

2. Click Backup .

3. When the browser asks what you want to do with the file, select Save to disk ; then save it in a convenient location.

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Restore

To restore a previous backup, do the following:

1. Click Browse ; navigate to the file and select it.

Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name.

2. If you set a password when you created the file, key it in the Password field.

3. Select as many of the options that are presented as you wish to restore.

4. Click Restore .

After the file is restored, a message appears to inform you that the procedure succeeded.

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Ping Host

The Ping Host page allows you to ping a device's IP address by entering the hostname or IP address, and view or configure options. After entering commands, the window displays the results as shown below:

Use the table below to enter Commands in the box and click Ping to run the command.

Type

Help

Get Status

SSLv2

TLSv1

TLSv1.1

RC4 Cipher

Function

Lists the available commands

Lists the current configuration for all options

Show current SSLV2 configuration

Disable SSLv2

Enable SSLv2

Show current TLSv1.0 configuration

Disable TLSv1.0

Enable TLSv1.0

Show current TLSv1.1 configuration

Disable TLSv1.1

Enable TLSv1.1

Show current RC4 cipher configuration

Disable RC4 cipher

Enable RC4 cipher

Command tc help tc get tc enablesslv2 tc enablesslv2 0 tc enablesslv2 1 tc enabletlsv1.0

tc enabletlsv1.0 0 tc enabletlsv1.0 1 tc enabletlsv1.1

tc enabletlsv1.0 0 tc enabletlsv1.1 1 tc enablerc4 tc enablerc4 0 tc enablerc4 1

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Type

SSL Cipher

Function

Show current SSL Cipher configuration

Use LOW, MEDIUM and HIGH ciphers

Use MEDIUM and HIGH ciphers

Use HIGH ciphers only

Command tc setsslcipher tc setsslcipher 0 tc setsslcipher 1 tc setsslcipher 2

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System Operation

The System Operation page lets you restore certain configuration changes that were made to the KL1508Ai / KL1516Ai back to their original factory default values.

The functions performed on this page are as follows:

Clear Port Names:

Clicking this button removes names that have been assigned to the ports

Reset Default Values:

Clicking this button undoes all Customization page changes that have been made to the KL1508Ai / KL1516Ai (except for the Port Names), as well as the

Network Transfer Rate (on the Network page), and returns the parameters to the original factory default settings.

Apply:

Clicking this button makes the KL1508Ai / KL1516Ai reset itself and implement all the new settings when you log out. (Following the reset, wait approximately 30 to 60 seconds before logging back in.)

Note: Even though the changed IP settings are ignored, they still remain in the network settings fields. Which means that the next time you open this page the Reset on exit checkbox will automatically be enabled, and when the switch resets, the new IP settings that you thought you discarded will become the ones used by the switch. To avoid this problem, you should go back to the network settings page and be sure that the IP settings that appear in the fields are the ones you want to use.

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176

Chapter 14

Download

Overview

Download is used to download stand-alone AP versions of the Windows

Client, the Java Client, the Log Server, and the PoN AP:

Click the Download tab to select the program you want to download; save it to a convenient location on your hard disk, and run it from there.

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178

Chapter 15

Port Operation

Overview

After you have successfully logged in (see Logging In , page 67), the

KL1508Ai / KL1516Ai opens to the Port Access tab’s Connections page, with the first KL1508Ai / KL1516Ai selected in the sidebar:

Note:

See Connections , page 117 for details about the Port Access

Connections page.

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Connecting to a Port

All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.

 To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar; or double click anywhere on its line entry in the main central panel; or select it in the main panel and click Connect at the bottom right of the page.

 To connect to a port when the port is selected in the Sidebar, click

Connect at the right of the Status

panel (see page 117).

Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server:

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Chapter 16. Port Operation

The Port Toolbar

The KL1508Ai / KL1516Ai interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen:

Depending on the settings that were selected for ID Display (see page 121), the

Port Number and/or the Port Name display at the right of the toolbar. The

meanings of the toolbar icons are given in a table on page 182.

When the toolbar displays, mouse input is confined to the toolbar area and keyboard input has no effect on the server connected to the port. To carry out operations on the server, close the toolbar by clicking its X icon.

To return to the Port Access Connections page, either click the appropriate icon

(see The Toolbar Icons , page 182), or tap the OSD hotkey again.

Note:

1. You can adjust the toolbar transparency (see Video Settings , page 95).

2. The toolbar functions and icons are also incorporated in the Control

Panel. If you choose to enable them in the Control Panel (see Control

Panel Configuration

, page 107), you can disable the Toolbar (see

User Preferences , page 121 for details). To recall the Port Access

Connections page when there is no Toolbar, simply tap the OSD hotkey twice.

181


The Toolbar Icons

The meanings of the toolbar icons are explained in the table below.

Icon Purpose

Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page.

Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.

Click to begin Auto Scan Mode. The KL1508Ai / KL1516Ai automatically switches among the ports that were selected for

Auto Scanning. This allows you to monitor their activity without having to switch among them manually.

Click to skip from the current port to the next accessible one, without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on the entire installation, without having to recall the Port Access page.

Click to recall the Port Access page.

Click to invoke Panel Array Mode (see Panel Array Mode , page 186).

Click to close the toolbar.

182


Toolbar Hotkey Port Switching

When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KL1508Ai / KL1516Ai provides the following hotkey features:

 Going directly to a port by keying in its port number and clicking Enter .

 Auto Scanning

 Skip Mode Switching

The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip

Mode.

Note: 1. In order for hotkey operations to take place, the toolbar must be

visible (see The Port Toolbar , page 181).

2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, nonhotkey purposes, you must first close the toolbar.

3. For issues affecting multiple user operation in Auto Scan Mode, see

Multiuser Operation , page 188.

Auto Scanning

The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals, so that the user can monitor their activity automatically.

 Setting the Scan Interval:

The amount of time Auto Scan dwells on each port is set with the Scan

Duration

setting (see Scan Duration , page 122).

 Invoking Auto Scan

To start Auto Scanning, with the toolbar showing, tap the A key. The Auto

Scan function cycles through the ports in order – starting from the first port on the installation. An S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan Mode.

183


 Pausing Auto Scan

While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P . During the time that

Auto Scanning is paused, the S in front of the Port ID blinks On and Off.

Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off. If, on the other hand, you were to exit and then restart Auto Scan Mode, the scanning would start over from the very first server on the installation.

To Resume Auto Scanning after a pause, press any key except [Esc] or the

[Spacebar]. Scanning continues from where it left off.

 Exiting Auto Scan

While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. You must exit Auto Scan Mode in order to regain normal control of the keyboard. To exit Auto Scan Mode press [Esc] or the

[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.

Skip Mode

Skip Mode allows you to switch ports in order to monitor the servers manually.

You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

The Skip Mode hotkeys are the four Arrow keys. Their operation is explained in the table below:

Arrow

←

→

↑

↓

Action

Skips from the current port to the first accessible port previous to it.

Skips from the current port to the first accessible port that comes after it.

Skips from the current port to the first accessible port on the installation.

Skips from the current port to the last accessible port on the installation.

184


Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page, do one of the following:

 Tap the OSD Hotkey once.



From the toolbar, click the icon that recalls the Port Access page (see The

Toolbar Icons , page 182).

The toolbar closes, and the Port Access Page appears.

OSD Hotkey Summary Table

The following table presents a summary of the OSDHotkey actions after you

have accessed a port. See User Preferences , page 121 to set the OSD Hotkey.

To...

Do This...

Open the Toolbar Click the OSD Hotkey twice

Open the Port

Access Page

The Toolbar is open Click the OSD Hotkey once

The Toolbar is not open Click the OSD Hotkey three times

185


Panel Array Mode

Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 42 panels:

 Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right; top to bottom.

 The number of panels in the array can be selected by clicking the Show

More Ports , and Show Fewer Ports symbols on the panel array toolbar

(see the following page for an explanation of the panel array toolbar).

 Only ports that are accessible to the user are displayed. For ports that are not accessible, the panel is blank.

 If the server connected to a port is on line, its screen displays in its panel, otherwise the panel is blank.

 Mousing over a panel displays information about the port (port name, online status, port access status, and resolution).

 You can access a server connected to a port by moving the mouse pointer over its panel and clicking. You switch to the server exactly as if you had selected it from the Port Access page.

186


Panel Array Toolbar

The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function. The icon functions are described in the table below:

Click and drag to move the toolbar.

Note: This icon is only available with the Windows Clients. To move the

Java Client toolbars, click on any empty space and drag.

Pause panel scanning, leaving the focus on the panel that currently has it.

Show More Ports: Increase the number of panels in the array.

Show Fewer Ports: Decrease the number of panels in the array.

Toggle 4/3 aspect ratio.

Exit Panel Array mode.

Note:

For issues affecting multiple user operation in Panel Array Mode, see

Multiuser Operation , page 188.

187


Multiuser Operation

The KL1508Ai / KL1516Ai supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table:

Operation

General

Auto Scan Mode

Panel Array Mode

Rule

The switches utilize a single shared bus implementation – although they support local and remote login at the same time, they do not support independent operation. If a local user logs in while a remote user has already opened a session, the local user sees the same screen that the remote user is working on

If a user has invoked Auto Scan Mode (see page 183), and

then another user logs on, at first the new user sees the GUI

Main Page – but as soon as he accesses any port, he automatically enters Auto Scan Mode (since he is sharing the bus with the original user).

Any user can halt Auto Scan Mode by recalling the GUI Main

Page. When this occurs, Auto Scan Mode stops and all the other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped.



If a user has invoked Panel Array Mode (see page 186),

and then another user logs on, the new user sees the GUI

Main Page – but as soon as he accesses any port, he automatically enters Panel Array Mode (since he is sharing the bus with the original user).

 Panel Array Mode continues until the original user stops it.

(Administrators can override Panel Array Mode, however.)

 Only the user who starts Panel Array Mode can use the

Skip Mode (see page 184), function.

 Only the user who starts Panel Array Mode can switch ports. Other users automatically switch to the ports that the original user selects. However, if one of the other users does not have access rights to the port that the original user switches to, that user will not be able to view the port.

 Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode; however, the picture quality may decrease as the number of panels increases.

188

Chapter 16

The Log Server

The Windows-based Log Server is an administrative utility that records all the events that take place on selected KL1508Ai / KL1516Ai units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.

Installation

1. Log into the KL1508Ai / KL1516Ai (see page 67).

2. Click the Download tab and download the Log Server AP program.

3. Go to the location on your hard disk that you downloaded the Log Server program to, and double click its icon ( LogSetup.exe

) to bring up the

Windows Client Connection Screen:

Note: If the browser cannot run the file, save it to disk, instead, and run the file from your disk.

The Log Server installation screen appears:

4. Click Next . Then follow the on-screen instructions to complete the installation and have the Log Server program icon placed on your desktop.

189


Starting Up

To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears:

Note: 1. The MAC address of the Log Server computer must be specified in

the<Emphasis>ANMS settings – see Log Server , page 146.

2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver.

See The Log Server program does not run.

, page 218 if the program

doesn’t start.

The screen is divided into three components:

 A Menu Bar at the top

 A panel that will contain a list of KL1508Ai / KL1516Ai in the middle

(see The Log Server Main Screen , page 195).

 A panel that will contain an Events List at the bottom

Each of the components is explained in the sections that follow.

190

Chapter 16. The Log Server

The Menu Bar

The Menu bar consists of four items:

 Configure

 Events

 Options

 Help

These are discussed in the sections that follow.

Note: If the Menu Bar appears to be disabled, click in the List window to enable it.

Configure

The Configure menu contains three items: Add; Edit; and Delete. They are used to add new units to the List; edit the information for units already on the list; or delete units from the list.

 To add a unit to the list, click Add .

 To edit or delete a listed unit, first select the target in the List window, then open this menu and click Edit or Delete .

When you choose Add or Edit , a dialog box, similar to the one below, appears:

191


A description of the fields is given in the table below:

Field

Address

Port

Description

Limit

Explanation

This can either be the IP address of the computer the Log Server is running on, or its DNS name.

The port number that was assigned to the Log Server under Device

Management

(see Log Server , page 146).

This field is provided so that you can put in a descriptive reference for the unit to help identify it.

This specifies the number of days that an event should be kept in the

Log Server's database. Events that exceed the amount of time

specified here can be removed with the Maintenance function (see

Maintenance: , page 193).

Fill in or modify the fields, then click OK to finish.

Events

The Events Menu has two items: Search and Maintenance .

Search:

Search allows you to search for events containing specific words or strings.

When you access this function, a screen, similar to the one below, appears:

192


A description of the items is given in the table, below:

Item

New search

Search last results

Search excluding last results

Description

This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.

This is a secondary search performed on the events that resulted from the previous search.

This is a secondary search performed on all the events in the database for the selected unit excluding the events that resulted from the previous search.

Server List

Priority

Start Date

Start Time

KL1508Ai / KL1516Ai units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search.

If no units are selected, the search is performed on all of them.

Sets the level for how detailed the search results display should be. Least is the most general; Most is the most specific.

Least results appear in black; Less results appear in blue;

Most results appear in red.

Select the date that you want the search to start from. The format follows the YYYY/MM/DD convention, as follows:

2009/11/04

Select the time that you want the search to start from. The format follows the HH:MM:SS convention.

End Date

End Time

Pattern

Results

Search

Print

Export

Exit

Select the date that you want the search to end at.

Select the time that you want the search to end at.

Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.

Lists the events that contained matches for the search.

Click this button to start the search.

Click this button to print the search results.

Click this button to save the search results to file.

Click this button to exit the Log Server.

Maintenance:

This function allows the administrator to perform manual maintenance of the database, such as erasing specified records before their expiration time is up.

193


Options

Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears:

Key in the number of seconds, then click OK to finish.

Help

From the Help menu, click Contents to access the online Windows Help file.

The help file contains instructions about how to setup, operation and troubleshoot the Log Server.

194


The Log Server Main Screen

Overview

The Log Server Main Screen is divided into two main panels.

 The upper (List) panel lists all of the units that have been selected for the

Log Server to track (see Configure , page 191).

 The lower (Event) panel displays the tick information for the currently selected unit. (If there are more than one unit, the selected unit is the one that is highlighted).

 To select a unit in the list, simply click on it.

195


The List Panel

The List panel contains six fields:

Field

Recording

Address

Port

Connection

Days

Description

Explanation

Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the

Recording checkbox is not checked, the field displays Paused , and the ticks are not recorded.

Note: Even though a unit is not the currently selected one, if its Recording checkbox is checked, the Log Server will still record its ticks.

This is the IP Address or DNS name that was given to the unit

when it was added to the Log Server (see Configure , page 191).

This is the Access Port number assigned to the unit (see

Configure , page 191).

 If the Log Server is connected to the unit, this field displays

Connected .

 If the Log Server is not connected, this field displays

Waiting . This means that the Log Server's MAC address has not been set properly. It needs to be set on the

Date/

Time , page 161.

This field displays the number of days that the unit's log events are to be kept in the Log Server's database before expiration

(see Configure , page 191).

This field displays the descriptive information given for the unit

when it was added to the Log Server (see Configure , page 191).

The Event Panel

The lower panel displays log events for the currently selected unit. Note that if there are more than one units, even though they aren't currently selected, if their

Recording checkbox is checked, the Log Server records their log events and keeps them in its database.

196

Appendix

Safety Instructions

General

 This product is for indoor use only.

 Read all of these instructions. Save them for future reference.

 Follow all warnings and instructions marked on the device.

 Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.

 Do not use the device near water.

 Do not place the device near, or over, radiators or heat registers.

 The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.

 The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.

 Never spill liquid of any kind on the device.

 Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

 The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

 The device is designed for IT power distribution systems with 230V phase-to-phase voltage.

 To prevent damage to your installation it is important that all devices are properly grounded.

 The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.

 Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

197


 Avoid circuit overloads. Before connecting equipment to a circuit, know the power supply’s limit and never exceed it. Always review the electrical specifications of a circuit to ensure that you are not creating a dangerous condition or that one doesn’t already exist. Circuit overloads can cause a fire and destroy equipment.

 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

 To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

 Position system cables and power cables carefully; Be sure that nothing rests on any cables.

 Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

 Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

 If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

 The power cord or plug has become damaged or frayed.

 Liquid has been spilled into the device.

 The device has been exposed to rain or water.

 The device has been dropped, or the cabinet has been damaged.

 The device exhibits a distinct change in performance, indicating a need for service.

 The device does not operate normally when the operating instructions are followed.

 Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

 Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunications network.

198

Appendix

Rack Mount

 Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

 Always load the rack from the bottom up, and load the heaviest item in the rack first.

 Make sure that the rack is level and stable before extending a device from the rack.

 Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.

 After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.

 Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.

 Make sure that all equipment used on the rack - including power strips and other electrical connectors - are properly grounded.

 Ensure that proper airflow is provided to devices in the rack.

 Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.

 Do not step on or stand on any device when servicing other devices in a rack.

 Caution: Slide/rail (LCD KVM) mounted equipment is not to be used as a shelf or a work space.

199


Technical Support

Technical support is available both by email and online (with a browser over the web):

International

 For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com



For telephone support, see Telephone Support , page iii:

North America

Email Support

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

Telephone Support [email protected]

http://support.aten.com

1-888-999-ATEN ext 4988

When you contact us, please have the following information ready beforehand:

 Product model number, serial number, and date of purchase.

 Your computer configuration, including operating system, revision level, expansion cards, and software.

 Any error messages displayed at the time the error occurred.

 The sequence of operations that led up to the error.

 Any other information you feel may be of help.

200

Specifications

KL1508AiM / KL1508AiN

KL1508AiM Function

Console Connections

Local

Remote

Computer Connections

Direct

Maximum

Port Selection

Connectors

1 (Share Remote Bus)

1

KL1508AiN

8

128 (via Daisy-chain)

OSD, Hotkey, Pushbutton

Console Ports

2 x USB Type-A Female (White)

1 x 6-pin Mini-DIN Female (Purple)

1 x 6-pin Mini-DIN Female (Green)

1 x HDB-15 Female (Blue)

External Mouse

Port

KVM Ports

Daisy Chain

Ports

PoN

Firmware

Upgrade

LAN Ports

Power

Switches

Port Selection

Station Selection

Reset

Firmware

Upgrade

Power

LCD Power

LCD Adjustment

1 x USB Type-A Female

8 x RJ-45 Female

1 x DB-25 Male

1 x RJ-45 Female

1 x RJ-11 Female

1 x RJ-45 Female

1 x IEC 60320/C14

8 x Pushbutton

2 x Pushbutton

1 x Semi-recessed Pushbutton

1 x Slide Switch

1 x Rocker Switch

1 x Pushbutton

4 x Pushbutton

Appendix

201


Function

LEDs

Online

Selected

Station Selection

Link

10/100/1000

Mbps

Power

LCD Power

Lock

Video

Local / Remote

Panel Spec

LCD Module

Resolution

Pixel Pitch

Response Time

Viewing Angle

Support Color

Contrast Ratio

Luminance

Emulation

Keyboard /

Mouse

Scan Interval

Maximum Input

Power Rating

Power

Consumption

Environmental

Operating

Temperature

KL1508AiM

8 (Green)

8 (Orange)

2 x 7 Segments (Orange)

1 (Green) non-FHD: 10/100 Mbps (Orange / Green)

FHD: 100/1000 Mbps (Orange / Green)

1 (Blue)

1 (Orange)

1 x Num Lock (Green)

1 x Caps Lock (Green)

1 x Scroll Lock (Green)

FHD: 1920 x 1200 @ 60 Hz*

Non-FHD: 1600 x 1200 @ 60 Hz

17" TFT-LCD

1280 x 1024 @ 75 Hz

0.264 mm x 0.264 mm

5 ms

170° (H), 160° (V)

16.7M colors

1000:01:00

250 cd/m²

KL1508AiN

19" TFT-LCD

0.294 mm x 0.294 mm

PS/2; USB

1–255 sec.

100–240V AC, 50-60Hz, 1A

AC110V: 21.1W:110BTU

AC220V: 22.2W:115BTU

AC110V: 24.3W:125BTU

AC220V: 24.5W:126BTU

0 - 40°C

202

Appendix

Function

Storage

Temperature

Humidity

Physical Properties

Housing

Weight

Dimensions

KL1508AiM KL1508AiN

-20 - 60°C

0–80% RH, Non-condensing

Metal

15.23 kg (33.55 lb) 15.39 kg (33.9 lb)

48.00 x 70.12 x 4.40 cm

(18.9 x 27.61 x 1.73 in.)

*Please check the product label to ensure it’s the FHD version.

203


KL1516AiM / KL1516AiN

Function

Console Connections

Local

Remote

Computer Connections

Direct

Maximum

Port Selection

Connectors

KL1516AiM

1 (Share Remote Bus)

1

KL1516AiN

16

256 (via Daisy-chain)

OSD, Hotkey, Pushbutton

Console Ports

2 x USB Type-A Female (White)

1 x 6-pin Mini-DIN Female (Purple)

1 x 6-pin Mini-DIN Female (Green)

1 x HDB-15 Female (Blue)

External Mouse

Port

KVM Ports

Daisy Chain

Ports

PoN

Firmware

Upgrade

LAN Ports

Power

Switches

Port Selection

Station Selection

Reset

Firmware

Upgrade

Power

LCD Power

LCD Adjustment

LEDs

Online

Selected

1 x USB Type-A Female

16 x RJ-45 Female

1 x DB-25 Male

1 x RJ-45 Female

1 x RJ-11 Female

1 x RJ-45 Female

1 x IEC 60320/C14

16 x Pushbutton

2 x Pushbutton

1 x Semi-recessed Pushbutton

1 x Slide

1 x Rocker

1 x Pushbutton

4 x Pushbutton

16 (Green)

16 (Orange)

204

Appendix

Function

Station Selection

Link

10/100/1000

Mbps

Power

LCD Power

Lock


2 x 7 Segments (Orange)

1 (Green) non-FHD: 10/100 Mbps (Orange/Green)

FHD: 100/1000 Mbps (Orange/Green)

1 (Blue)

1 (Orange)

1 x Num Lock (Green)

1 x Caps Lock (Green)

1 x Scroll Lock (Green)

Video

Local / Remote

FHD: 1920 x 1200 @ 60 Hz*

Non-FHD: 1600 x 1200 @ 60 Hz

Panel Spec

LCD Module

Resolution

Pixel Pitch

Response Time

Viewing Angle

Support Color

Contrast Ratio

Luminance

Emulation

Keyboard /

Mouse

Scan Interval

Maximum Input

Power Rating

Power

Consumption

Environmental

Operating

Temperature

Storage

Temperature

Humidity

Physical Properties

17" TFT-LCD

1280 x 1024 @ 75 Hz

0.264 mm x 0.264 mm

5 ms

19" TFT-LCD

0.294 mm x 0.294 mm

170° (H), 160° (V)

16.7M colors

1000:1

250 cd/m²

PS/2; USB

1 – 255 sec.

100 – 240 V AC, 50 - 60 Hz, 1 A

AC 110 V : 21.2 W : 110 BTU

AC 220 V : 23.1 W : 119 BTU

AC 110 V : 24.4 W : 125 BTU

AC 220 V : 25.4 W : 130 BTU

0 - 40 °C

-20 - 60 °C

0–80% RH, Non-condensing

205


Function

Housing

Weight

Dimensions


Metal

15.24 kg (33.57 lb) 15.40 kg (33.92 lb)

48.00 x 70.12 x 4.40 cm

(18.9 x 27.61 x 1.73 in.)

*Please check the product label to ensure it’s the FHD version.

206

Appendix

IP Address Determination

If you are an administrator logging in for the first time, you need to access the

KL1508Ai / KL1516Ai in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KL1508Ai / KL1516Ai. After you have connected and logged in you can give the KL1508Ai / KL1516Ai its fixed

network address. (See Network , page 142.)

The Local Console

The easiest way to assign an IP address is from the local console. Refer to SET

IP ADDRESS , page 47, for details on the procedure involved.

IP Installer

For client computers running Windows, an IP address can be assigned with the

IP Installer utility. The utility can be obtained from the Download area of our website. Look under Driver/SW , and the model of your switch. After downloading the utility to your client computer, do the following:

1. Unzip the contents of IPInstaller.zip

to a directory on your hard drive.

2. Go to the directory that you unzipped the IPInstaller program to and run

IPInstaller.exe

. A dialog box similar to the one below appears:

207


3. Select the KL1508Ai / KL1516Ai in the Device List .

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address to pick the one you want.

4. Select either Obtain an IP address automatically (DHCP) , or Specify an

IP address . If you chose the latter, fill the IP Address, Subnet Mask, and

Gateway fields with the information appropriate to your network.

5. Click Set IP .

6. After the IP address shows up in the Device List, click Exit

. See IP

Installer , page 143 for more information.

Browser

1. Set your client computer's IP address to 192.168.0.

XXX

Where XXX represents any number or numbers except 60. (192.168.0.60 is the default address of the KL1508Ai / KL1516Ai.)

2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect.

3. Assign a fixed IP address for the KL1508Ai / KL1516Ai that is suitable for the network segment that it resides on.

After you log out, reset your client computer's IP address to its original value.

208

Appendix

IPv6

At present, the KL1508Ai / KL1516Ai supports three IPv6 address protocols:

Link Local IPv6 Address , IPv6 Stateless Autoconfiguration , and Stateful

Autoconfiguration (DHCPv6) .

Link Local IPv6 Address

At power on, the KL1508Ai / KL1516Ai is automatically configured with a

Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the KL1508Ai / KL1516Ai

IPv4 address and open the Device Management → Device Information page.

The address is displayed in the General

list box (see page 140).

Once you have determined what the IPv6 address is, you can use it when logging in from a browser or the Win and Java Client AP programs.

For example:

If you are logging in from a browser, you would key in http://[fe80::2001:74ff:fe6e:59%5] for the URL bar.

If you are logging in with the AP program, you would key: fe80::2001:74ff:fe6e:59%5 for the IP field of the Server

panel (see Windows Client AP Login , page 70).

Note: 1. To log in with the Link Local IPv6 Address, the client computer must be on the same local network segment as the KL1508Ai / KL1516Ai

2. The %5 is the %interface used by the client computer. To see your client computer’s IPv6 address: from the command line issue the following command: ipconfig /all . The % value appears at the end of the IPv6 address.

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IPv6 Stateless Autoconfiguration

If the KL1508Ai / KL1516Ai network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the

KL1508Ai / KL1516Ai can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.

As above, the address is displayed in the General list box of the Device

Management → Device Information

page (see page 140).

Once you have determined what the IPv6 address is, you can use it when logging in from a browser or the Win and Java Client AP programs.

For example:

If you are logging in from a browser, you would key in http://[2001::74ff:fe6e:59] for the URL bar.

If you are logging in with the AP program, you would key:

2001::74ff:fe6e:59 for the IP field of the Server

panel (see Windows Client AP Login , page 70).

210

Appendix

Trusted Certificates

Overview

When you try to login to the KL1508Ai / KL1516Ai from your Web browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities. You have two options: 1) you can ignore the warning and click Yes to go on; or 2) you can install the certificate and have it be recognized as trusted.

 If you are working on a computer at another location, accept the certificate for just this session by clicking Yes.

 If you are working at your own computer, install the certificate on your computer (see below for details). After the certificate is installed, it will be recognized as trusted.

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Installing the Certificate

To install the certificate:

1. In the Security Alert dialog box, click View Certificate.

The Certificate dialog box appears.

Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

2. Click Install Certificate.

3. Follow the Installation Wizard to complete the installation. Unless you have a specific reason to choose otherwise, accept the default options. The

Wizard presents a caution screen:

4. Click Yes.

212

5. Click Finish to complete the installation.

6. Click OK to close the dialog box.

Certificate Trusted

The certificate is now trusted:

Appendix

When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted.

213


Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org

. To create your private key and certificate do the following:

1. Go to the directory where you downloaded and extracted openssl.exe

to.

2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press

[Enter] until all the parameters have been keyed in).

2. If there are spaces in the input, surround the entry in quotes (e.g.,

“ATEN International”).

To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress .

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=yourcountry/ST=yourstateorprovince/L=yourlocationor city/O=yourorganiztion/OU=yourorganizationalunit/

CN=yourcommonname/[email protected]

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN

/CN=ATEN/[email protected]

Importing the Files

After the openssl.exe program completes, two files – CA.key (the private key) and CA.cer (the self-signed SSL certificate) – are created in the directory that you ran the program from. These are the files that you upload in the Private

Certificate

panel of the Security page (see page 158).

214

Appendix

Troubleshooting

Administration

Problem

After upgrading firmware, the

KL1508Ai / KL1516Ai still appears to be using the old firmware version.

The default network setting for the

KL1508Ai / KL1516Ai is DHCP, but the network uses fixed IP addresses and doesn’t have a DHCP server.

Resolution

Your Internet browser is displaying cached web pages – not new ones. Clear your browser cache; delete all temporary Internet files and cookies, close the Internet browser, and then open a new instance of the browser.

Use the local console OSD’s F4 function to give the KL1508Ai / KL1516Ai a fixed IP

address. See page 142, for details.

General Operation

Problem

Erratic Operation

Mouse and/or keyboard not responding due to improper mouse and/or keyboard reset.

Sudden loss of network connection due to local reset of KL1508Ai /

KL1516Ai.

Mouse Pointer Confusion

Some characters that are keyed in don’t display on the remote system

Keyboard and/or mouse do not work after computer boots up.

Resolution

Press and hold the Reset Switch (see page 11)

for longer than three seconds.

Unplug the cable(s) from the console port(s), then plug it back in again.

Close your KL1508Ai / KL1516Ai connection.

Wait approximately 30 seconds, and log in again.

If you find the display of two mouse pointers

(local and remote) to be confusing or annoying, you can use the Toggle Mouse

Display function to shrink the non-functioning

pointer. See page 87 for details.

This is usually due to the local OS keyboard language and the remote OS keyboard language being different. Make sure that the keyboard language for both systems are the same.

For computers with PS/2 connectors, if you are using 2L-520xP cables, make sure that all the connectors (keyboard, video, and mouse) are plugged into their ports on the computer before starting the computer. Plugging the cables in after the computer has booted will not resolve the problem.

215


Problem Resolution

When I emulate the Sun keyboard, I can’t go into OK Mode ([Stop] [A]).

To go into OK Mode, use the following key sequence:

1. Press and release [Ctrl].

2. Press and hold [T].

3. Press and hold [A].

4. Release [T] and [A] together.

There are ghost images on the external monitor.

I can’t set the computers’ screen resolutions higher than 1280 x 1024, even though the KL1508Ai / KL1516Ai supports 1920 x 1200 for remote computers.

The distance between the external console and the KL1508Ai / KL1516Ai is too great. The maximum VGA cable distance should not exceed 20m and, in some cases, may need to be shorter. Replace the VGA cable with one of an appropriately short length.

The maximum screen resolution of the

KL1508Ai / KL1516Ai’s integrated LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.

If you wish to set the screen resolutions of the connected computers to something higher

than 1280 x 1024, see Screen Resolutions

Higher than 1280 x 1024 , page 220.

When I switch to one of the computers on my installation, the LCD monitor screen goes blank. All I see is a black screen.

The maximum screen resolution of the

KL1508Ai / KL1516Ai’s integrated LCD monitor is 1280 x 1024. The screen resolution of the problem computer is set to something that is too high for the KL1508Ai / KL1516Ai’s LCD monitor to display.

To resolve the problem, connect an external

KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the KL1508Ai / KL1516Ai’s external console ports. Use the external console to access the problem computer and reduce its resolution to 1280 x 1024.

Note: Although the LCD monitor only supports video resolutions of up to 1280 x 1024, the

KL1508Ai / KL1516Ai, itself can support video resolutions up to 1920 x 1200 @ 60 Hz. If you wish to set the screen resolutions of the connected computers to something higher

than 1280 x 1024, see Screen Resolutions

Higher than 1280 x 1024 , page 220 for details.

216

Appendix

Problem

My ATEN over IP unit is not listed in the Device List of IP Installer.

Resolution

 Make sure the Broadcast function is enabled from your switch or router in order for the auto-discover to work properly.

 Make sure to turn off your firewall and/or antivirus software temporarily in order for the auto-discover to work properly.

 Make sure the ATEN over IP unit and the

PC are under the same network segment.

The Windows Client

Problem

A “Login Failed” error appears and Windows Client Viewer cannot be run.

Won't connect to the KL1508Ai /

KL1516Ai.

Remote mouse pointer is out of sync.

Resolution

1. Make sure your KVM over IP Switch is updated to the latest firmware version.

2. Make sure the required service ports, such as

80, 443, and 9000, are allowed by your Firewall.

See Service Ports , page 143, for details.

3. Close the viewer and try again.

DirectX 8.0 or higher must be installed on your computer.

1. Use the AutoSync

feature (see Video Settings , page 95), to sync the local and remote monitors.

2. If that doesn't resolve the problem, use the

Adjust Mouse

feature (see Manual Mouse Syn chronization , page 106) to bring them back in

sync.

3. If the two methods described above fail to resolve the problem, use the Toggle Mouse Dis play

function (see page 87).

Part of remote window is off my monitor.

Use the AutoSync

feature (see Video Settings , page 95) to synchronize the local and remote

monitors.

My antivirus program reports that there is a trojan after I access the

KL1508Ai / KL1516Ai with my browser and then open the

Windows Client Viewer.

The Windows Client Viewer uses an ActiveX plugin (windows.ocx) that some antivirus programs mistakenly see as a virus or trojan. We have tested our firmware extensively and found no evidence of a virus or trojan. You can add the plug-in to your antivirus program’s White List and use the Viewer safely. If you are reluctant to use the Windows

Client Viewer, however, you can simply use the

Java Client Viewer, instead.

217


The Java Client

For connection and operation problems, see the table below:

Problem

Java Client won't connect to the

KL1508Ai /

KL1516Ai.

A “Login Failed” error appears and

Java Client Viewer cannot be run.

Resolution

1. Java JRE 6 update 3 or higher must be installed on your com puter.

2. Make sure to include the correct name of the web page when you specify the KL1508Ai / KL1516Ai's IP address.

3. Close the Java Client, reopen it, and try again.

1. Make sure your KVM over IP Switch is updated to the latest firmware version.

2. Make sure the required service ports, such as 80, 443, and

9000, are allowed by your Firewall. See Service Ports , page 143, for details.

3. Close the viewer and try again.

Java doesn't support the Windows Menu key.

Pressing the

Windows Menu key has no effect.

Java Client performance deteriorates.

National language characters do not appear.

Exit the program and start again.

When entering national language characters, if your local keyboard is set to a non-English national language layout, you must set the remote computer's keyboard layout to English.

The Log Server

Problem

The Log Server program does not run.

Resolution

The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.

This driver is automatically installed with Windows ME, 2000, and XP.

For Windows 98 and NT you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm

to retrieve the driver file:

MDAC 2.7 RTM Refresh (2.70.9001.0)

Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.

218

Appendix

Panel Array Mode

Problem

Low resolution video in Panel

Array Mode.

Resolution

Increase the number of panels that are displayed.

Some users only receive a partial image when multiple remote users are logged in concurrently.

The first user to invoke Panel Array Mode should set it to display a minimum of four panels.

Sun Systems

Problem

Video display problems with

HDB-15 interface systems

(e.g. Sun Blade 1000 servers).

Resolution

The display resolution should be set to 1024 x 768.

Under Text Mode:

1. Go to OK mode and issue the following com mands:

Video display problems with

13W3 interface systems (e.g.

Sun Ultra servers).* setenv output-device screen:r1024x768x60 reset-all

Under XWindow:

1. Open a console and issue the following command: m64config -res 1024x768x60

2. Log out.

3. Log in.

The display resolution should be set to 1024 x 768.

Under Text Mode:

1. Go to OK mode and issue the following com mands: setenv output-device screen:r1024x768x60 reset-all

Under XWindow:

1. Open a console and issue the following command: ffbconfig -res 1024x768x60

2. Log out.

3. Log in.

* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card's manual.

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Screen Resolutions Higher than 1280 x 1024

The maximum screen resolution of the KL1508Ai / KL1516Ai’s integrated

LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.

If you wish to display screen resolutions higher than 1280 x 1024, follow the procedure described below to change the computers’ screen resolutions and safeguard the KL1508Ai / KL1516Ai’s LCD monitor:

Note: We strongly recommend that you close the KL1508Ai / KL1516Ai

LCD console before continuing (see Closing the Console , page 31.)

Using the LCD monitor to view computers that are set to resolutions that exceed its maximum capability can damage it and shorten its life span.

To access computers from the external local console when the integrated console is closed, simply connect an external KVM console with a monitor that supports 1920 x 1200 @ 60 Hz to the KL1508Ai /

KL1516Ai’s external console ports.

1. From a remote computer, log into the KL1508Ai / KL1516Ai and access the computer whose screen resolution you wish to change.

2. Open the computer’s Control Panel and double-click Display.

The

Display Properties dialog box appears.

3. Click the Settings tab, and then click Advanced.

4. In the dialog box that appears, click the Monitor tab.

5. Under Monitor settings , click to clear the Hide modes that this monitor cannot display check box.

6. Click Apply.

7. Click the Adapter tab, and then click List All Modes.

The List All Modes dialog box appears.

8. Under List of valid modes , select the display mode that you want the computer to use.

Note: The maximum screen resolution and refresh rate that the KL1508Ai

/ KL1516Ai FHD version supports for the external local console and the remote computers is 1920 x 1200@60 Hz.

220

Appendix

9. Click OK, and then click Apply.

The display mode changes to the one you selected.

10. If the Monitor Settings dialog box appears requesting you to confirm the settings change, click Yes.

11. After the Monitor Settings dialog box closes, click OK.

12. In the Display Properties dialog box, click OK.

This completes the procedure. Repeat these steps for any other computer whose screen resolution you wish to change.

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Additional Mouse Synchronization Procedures

If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following:

Note: 1. These procedures are to be performed on the computers attached to the KL1508Ai / KL1516Ai's ports - not on the computer you are using to access the KL1508Ai / KL1516Ai.

2. In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it.

Windows:

1. Windows 2000: a) Open the Mouse Properties dialog box (Control Panel → Mouse →

Mouse Properties) b) Click the Motion tab c) Set the mouse speed to the middle position (6 units in from the left) d) Set the mouse acceleration to None

222

Appendix

2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision

3. Windows ME:

Set the mouse speed to the middle position; disable mouse acceleration

(click Advanced to get the dialog box for this).

4. Windows NT / Windows 98 / Windows 95:

Set the mouse speed to the slowest position.

Sun / Linux:

Open a terminal session and issue the following command:

Sun: xset m 1

Linux: xset m 0

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Connection Tables

The following table indicates the relationship between the number of compatible KVM Switch units and the number of computers that they control

KL1508Ai

5

6

3

4

No.

Computers No.

Computers

1

2

1 - 8

9 - 16

9

10

65 - 72

73 - 80

7

8

17 - 24

25 - 32

33 - 40

41 - 48

49- 56

57 - 64

11

12

13

14

15

16

81 - 88

89 - 96

97 - 104

105 - 112

113 - 120

121 - 128

KL1516Ai

5

6

3

4

No.

Computers No.

Computers

1

2

1 - 16

17 - 32

9

10

129 - 144

145 - 160

7

8

33 - 48

49 - 64

65 - 80

81 - 96

97- 112

113 - 128

11

12

13

14

15

16

161 - 176

177 - 192

193 - 208

209 - 224

225 - 240

241 - 256

224

Appendix

Supported Devices

The following table represents a list of supported devices that can be used on a

KL1508Ai / KL1516Ai installation.

Type

Daisy Chain Switches

PoN

Central Control

KH0116, KH1508A; KH1516A; KH1508; KH1516;

ACS1208A; ACS1216A; CS1708A; CS1716A

PN0108

CC2000

Note:  To connect the KL1508Ai / KL1516Ai to a Power Over the

NET™ unit, first use Cat 5e cable to connect the KL1508Ai /

KL1516Ai’s PoN port to an SN0142 adapter; then, connect the adapter to the PoN In port on the Power Over the NET™ unit.

 For a more updated list of supported devices, visit the product webpage and refer to the Compatible Products / Cables /

Accessories sections at the bottom of the page.

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Clear Login Information

If you are unable to log in as an Administrator (for example, corrupted or forgotten Username and Password) you can clear the login information with the following procedure.

Note: Performing this procedure also returns all settings to their defaults.

1. Power off the KL1508Ai / KL1516Ai and remove its housing.

2. Short the jumper labeled J15 .

DEFAULT

PASSWORD

J15

3. Power on the switch.

The on screen display will show a message informing you that the password information has been cleared.

4. Power off the switch.

5. Remove the jumper cap from J15 .

6. Close the housing and start the KL1508Ai / KL1516Ai back up.

After you start back up, you can use the default Username and Password (see

OSD Overview , page 39) to log in.

226

Appendix

Dedicated Invocation Keys

Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey Mode and the OSD (as shown in the diagram below):

Note: These keys are toggles. Press once to invoke the feature; press again to exit.

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OSD Factory Default Settings

The factory default settings are as follows:

Setting

OSD Hotkey

Port ID Display Position

Port ID Display Duration

Port ID Display Mode

Scan Duration

Scan/Skip Mode

Screen Blanker

Hotkey Command Mode

Hotkey

Logout Timeout

Beeper

OSD Language

Default

[Scroll Lock] [Scroll Lock]

Upper Left Corner

3 Seconds

The Port Number plus the Port Name

5 Seconds

All

OFF

ON

[Num Lock] + [-]

OFF

ON

English

228

Appendix

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD

KVM switches . Select products are warranted for an additional year (see A+

Warranty for further details). Cables and accessories are not covered by the

Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty

Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

© Copyright 2021 ATEN® International Co., Ltd.

Released: 2022-01-20

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.

All other brand names and trademarks are the registered property of their respective owners.

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