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On-Line SCR UPS
User Manual
6 and 10 kVA
Table of Contents
1.
2.
3.
4.
5.
6.
7.
8.
Safety Instructions and Battery Care ................................................................ 2
1.1.
Safety Instructions ............................................................................................ 2
1.2.
Battery Care ...................................................................................................... 5
Product Introduction ......................................................................................... 6
2.1.
General Characteristics ..................................................................................... 6
2.2.
Symbols on the LCD Display Panel ................................................................. 9
2.3.
Panel Explanations.......................................................................................... 12
2.4.
Communication Port ....................................................................................... 14
Installation and Operation............................................................................... 16
3.1.
Unpacking....................................................................................................... 16
3.2.
Selecting Installation Position......................................................................... 17
3.3.
Installation of Accessories Kit ........................................................................ 17
3.4.
Terminal Block Explanation ........................................................................... 18
3.5.
Installation and Operation............................................................................... 22
Troubleshooting Guide ................................................................................... 33
4.1.
Troubleshooting .............................................................................................. 33
Communication Software ............................................................................... 35
5.1.
Hardware Setup .............................................................................................. 35
5.2.
Software Installation ....................................................................................... 35
Optional Interface Cards ................................................................................. 36
6.1.
R2E (second RS-232) card ............................................................................. 36
6.2.
RSE (RS-485) card ......................................................................................... 36
6.3.
USE (USB) card ............................................................................................. 36
6.4.
DCE (Dry Contact)-B card ............................................................................. 37
6.5.
SNMP Cards ................................................................................................... 38
6.6.
Interface Card Installation .............................................................................. 39
Replacing Batteries ......................................................................................... 39
Specifications.................................................................................................. 40
1
1. Safety Instructions and Battery Care
1.1. Safety Instructions
1.1.1. For Parallel System installation please refer to MSII 6KVA Parallel System
Installation Guide
1.1.2. Because of small leakage currents generated by the EMI filter in the UPS it is necessary to double check that the ground wire of the UPS is properly grounded before connecting the UPS to the AC mains.
1.1.3. To ensure safety in all applications where a UPS is hard wired to the electrical supply, ensure that the system is installed by a qualified electrical contractor.
1.1.4. The UPS has its own internal energy source (battery). Should the battery be switched on when no AC power is available there could be voltage at the output terminals.
1.1.5. Make sure that the AC utility outlet is correctly grounded.
1.1.6. Do not open the case as there are no serviceable parts inside. Opening the case voids the warranty.
1.1.7. Do not try to repair the unit yourself; contact your local supplier. Repairing the unit yourself voids the warranty.
1.1.8. Please make sure that the input voltage of the UPS matches the supply voltage.
1.1.9. Use a certified input power cable with the correct plugs and sockets for the appropriate system voltage.
1.1.10. To prevent any overheating of the UPS keep all ventilation openings free from obstruction, and do not store things on top of the UPS. Keep the
UPS 30 cm away from the wall.
1.1.11. Ensure that the UPS is installed within the proper environmental range.
(0-40 C and 0-90% non-condensing humidity)
1.1.12. Do not install the UPS in direct sunlight. Your warranty may be void if the batteries fail.
1.1.13. Install the UPS indoors as it is not designed for installation outdoors.
2
1.1.14. Dusty, corrosive and salty environments can damage any UPS.
1.1.15. Install the UPS away from objects that give off excessive heat and areas that are excessively wet.
1.1.16. If liquids are spilt onto the UPS or foreign objects dropped into the unit the warranty will be null and void.
1.1.17. The battery will discharge naturally if the system is unused for a long time.
1.1.18. The UPS should be recharged every 2-3 months if unused. If this is not done then the warranty will be null and void. When installed and being used the batteries will be automatically recharged and kept in top condition.
1.1.19. This UPS supports electronic equipment in office, telecommunication, process-control, medical, and security applications. Non-authorized technicians are not allowed to install the UPS in the following areas. a. Medical equipment directly related to human life b. Elevators, subway systems, or any other equipment related to human safety. c. Public systems or critical computer systems.
1.1.20. Do not install the UPS in an environment with sparks, smoke or hazardous gas.
1.1.21. Make sure the UPS is completely turned off when transporting it. It might cause electrical shock if the output is not cut completely.
1.1.22. The UPS includes a Maintenance Bypass Switch. Please follow the procedures strictly when switching on or off the Maintenance Bypass
Switch.
1.1.23. The UPS offers a CVCF (Constant Voltage Constant Frequency) setting function. a. For correct setting and wiring please contact with your local utility agent. b. Do not set it yourself or your warranty will be void.
3
1.1.24. This UPS has been designed and constructed to protect your assets from the wide range of power aberrations experienced on utility power lines today. It is your insurance for a reliable, clean and stable voltage supply. It is worth taking care to install the system correctly and to have it maintained correctly by your local dealer.
1.1.25. SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.
1.1.26. The UPS is intended for installation in a controlled environment.
1.1.27. CAUTION: A disconnect switch must be provided by others for the AC output circuit. To reduce the risk of fire connect only to a circuit provided with branch circuit over-current protection for 30 amperes for 6 kVA (See below for 10 kVA details) rating in accordance with the National Electric
Code, ANSI/NFPA 70.
10 kVA tower Output rating Ratings of output branch circuit
Output No.
No.1 (L21-N21)
No.2 (L22-N22)
No.3 (L23-N22)
No.4 (L21-N22)
5 kVA, 120 V
5 kVA, 120 V
10 kVA, 208 V
10 kVA, 240 V over-current protection
45
45
50
45
1.1.28. CAUTION: To reduce the risk of fire connect the UPS only to a circuit provided with branch circuit over-current protection for 40 amperes for 6 kVA and 70 amperes for 10 kVA rating in accordance with the National
Electric Code, ANSI/NFPA 70.
1.1.29. Install the UPS so that it is not likely to be contacted by people.
1.1.30. The maximum ambient operating temperature is 40 C or equivalent.
1.1.31. Units are considered acceptable for use in a maximum ambient 40°C
1.1.32. CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
1.1.33. CAUTION - Do not dispose of batteries in a fire. The batteries may explode.
1.1.34. CAUTION – Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
4
1.1.35. CAUTION– A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries:
1) Remove watches, rings, or other metal objects.
2) Use tools with insulated handles.
3) Wear rubber gloves and boots.
4) Do not lay tools or metal parts on top of batteries.
5) Disconnect charging source prior to connecting or disconnecting battery terminals.
6) Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).
1.2. Battery Care
If the UPS is unused for an extended period of time it must be stored in a moderate climate. The batteries should be charged for twelve hours every three months by plugging the UPS power cord into a wall receptacle and turning on the input breaker on the front panel. Repeat this procedure every two months under a high-temperature environment.
5
2.1. General Characteristics
2.1.1. True online architecture continuously supplies your critical device with stable, regulated, transient-free, pure-sine-wave AC power.
2.1.2. 20 kHz PWM sine-wave topology yields excellent overall performance.
The high crest factor of the inverter handles all high-inrush current loads without a need to upgrade the power rating.
2.1.3. The multi-functional LCD/LED panel displays various states of the UPS.
The LED display shows the UPS working status, utility status and abnormal status. The LCD display shows input/output voltage, frequency, load status, inner cabinet temperature, and abnormal phenomena.
2.1.4. To protect the unit from overloading, it automatically switches to bypass mode in 160 seconds ~ 40ms if loading is at 105 ~150% of rating. In case of overloading at 150% of rating, it switches to bypass mode immediately.
It will automatically switch back to inverter mode once the overload condition ceases.
2.1.5. Should the output become short-circuited, the UPS cuts the output automatically until the short-circuit situation is removed manually.
2.1.6. Should the unit become overheated, the internal thermal switch will detect the heat and switch to bypass mode and vice versa.
2.1.7. The fully digitalized control circuit built into the UPS allows upgrading the functionality of the UPS as well as reaching a high-level of protection of the UPS. Powerful communication capability enhances its ability for remote control and monitoring.
2.1.8. Maintenance-free, sealed batteries minimize after-sales service.
2.1.9. The maintenance bypass switch provides an easy and safe troubleshooting or maintenance function when the utility is normal.
2.1.10. Providing four different working modes (Normal, ECO, CF50 and CF60) it may be used in a wide variety of applications.
2.1.11. The DC-start function ensures the start-up of the UPS during power outages.
6
2.1.12. A revolutionary battery management circuit analyzes battery discharging status to adjust the battery cut-off point and extend battery life.
2.1.13. The intelligent, temperature-controlled fan may not only extend the life of the fan but also reduce annoying noise because of sudden fan spin. This helps keep your office quiet and comfortable.
2.1.14. When the UPS is out of order you can read the possible reason from the
LCD screen directly, which reduces unnecessary repairs.
2.1.16 When the UPS is operated in CF50 or CF60 mode, the recommended load connected shall be 75% of rated capacity if the input voltage is 176-
280 VAC and 50% of rated capacity if the input voltage is 160-280 VAC.
2.1.17 Single input System Block
7
2.1.18 Dual input System Block a. UPS Utility Input: to provide the AC source to the UPS rectifier circuit and charger. b. UPS Bypass Input: to provide the AC source to the UPS Bypass Input and
Maintenance Bypass loop. c. UPS Utility Input Breaker: to protect the UPS Rectifier circuit from over-current. d. UPS Bypass Input Breaker: to protect the UPS Bypass circuit from over-current. e. EMI Filter on UPS Utility Input : to eliminate the magnetic interference from AC Source or UPS Utility Input. f. EMI Filter on UPS Bypass Input: to eliminate the magnetic interference from AC
Source or UPS Bypass Input. g. Fuse for UPS Utility Input: to provide over-current protection for UPS Rectifier Circuit. h. Rectifier and Booster: When Utility is normal, they will converts the AC to DC and correct input power factor. When Utility is abnormal, the batteries will be boosted to provide the DC voltage to the Inverter. i. Input fuse for Battery: to protect batteries when DC-Booster is out of order. j. Charger: the battery charging device. k. Internal Battery: When AC abnormal, it provide the backup power from the batteries. l. External Battery Bank: To provide longer backup time by adding additional Battery bank. m. Inverter Generator: To convert the DC voltage to AC voltage n. Inverter Output Switch: Only when the UPS is overloaded or abnormal, or the UPS is working on ECO mode or if EPO(Emergency Power Off) is activated, the Switch will be opened. o. Auto Bypass Loop: When the UPS is overloaded or abnormal, the UPS will Switch the
UPS from inverter output to bypass output automatically. p. UPS Output Fuse: When the UPS is overloaded, the fuse will open. q. UPS Output EMI Filter: To eliminate the magnetic interference from the UPS Output and avoid the interference caused by the output load and the UPS.
8
2.2. Symbols on the LCD Display Panel
Item Symbol Description
1
LINE
Utility or Bypass Source
2 Battery Low
3 Battery Abnormal
4 UPS Overloading
5 UPS Working in specified mode*
6
7
8
A Blackout Transfer occurred in UPS Output.
Bypass Input Abnormal, UPS fails to transfer to bypass, Bypass Abnormal at ECO mode
Utility Input Abnormal
9
OFF
10
11
LINE OFF
12
13
UPS Shutoff
UPS Abnormal Lock
UPS Flow Chart
4-Digit Measurement Display
Indicates the item to be measured
14 UPS ON Switch or Alarm Silence
15 UPS OFF Switch
16 Previous Page or Setting Change
9
20
21
22
23
24
25
29
30
31
32
26
27
28
33
34
17
18
19
EPO
Er05
Er06
Er10
Er11
Er12
Er14
Er15
Er16
Er17
Next Page
Special Function Log In/Out
Enter or Reconfirm
Utility Input Normal LED
Bypass Input Normal LED
UPS under Redundancy Mode
UPS under ECO Mode
UPS Fault or Abnormal Warning LED
Emergency Power Off
Battery Weak or Dead
Output Short Circuit
Inverter Over-current
The UPS is overheated.
UPS Output Overloading
Fan Error
Wrong Procedure to Enter Maintenance Mode
Output Parameters Set Error in Parallel
System
ID Numbers are in conflict in Parallel System or ID number error in single unit
10
35
36
37
38
39
Er21
Er24
Er27
Er28
Er31
Parallel communication error (communication wire disconnected or failure to find ID1 UPS) in Parallel System
CVCF mode with Bypass input
The UPS must be operated in normal mode in
Parallel System.
Bypass Overload Time out and cut off output
Control board and driver board settings do not match.
Isolated transformer is overheated. 40 Er33
41 Er** Other Error code
*The specified modes include Normal mode, ECO mode, CVCF mode, etc..
11
2.3. Panel Explanations
Panel
LCD
Green LED indicates that the UPS is able to run under redundancy mode.
Solid green LED indicates that the utility input voltage is within the window.
Flashing green LED indicates that the utility input voltage is outside the acceptable window.
Green LED indicates that Bypass Input is normal.
UPS ON/Alarm Silence
Go to previous page or change the setting of the UPS.
Confirm a changed setting.
Go to the next page.
UPS OFF Switch
Special functions log in/out
UPS is working under ECO (Economical) mode.
UPS Fault or Abnormal
12
Panel
13
A RS-232 Port
B Terminal Resistor for Parallel function
C CAN Bus Connection Port for Parallel System
D Customer Options Slot 1
E Customer Options Slot 2
F Cooling Fan
G External Battery Connector
H External Charger Connector
I Utility Input Breaker CB1
J Bypass Input Breaker CB2 (for Dual Input Model Only)
K CAM Switch (Maintenance Bypass Switch) *
L Input/Output Terminal Block
M Mounting Holes for External Charger Cabinet
N EPO(Emergency Power Off): Short to enable the function
O Thermal breaker for the protection of Load in abnormal condition: CB3
P Air Ventilation Hole
Communication Port
The communication port on the UPS provides for RS-232 communication with the UPS software to remotely monitor the power and UPS status.
You may use optional interfaces cards for R2E (second RS-232), RSE (RS-
485), USE (USB), DCE (Dry Contact), and SNMP. However, the R2E card, RSE card and USE card must not be used simultaneously.
The software bundled with the UPS is compatible with many operating systems such as Windows 98, 2000, ME, NT and XP. For other applications such as Novell NetWare, Unix, or Linux please contact your local distributor for a proper solution.
When the optional interface cards are used together with the onboard RS-232 port the EPO signals will get highest priority, then the SNMP/WEB card, then the shutdown command at the DCE, R2E, RSE, and USE cards, and then finally the onboard RS-232 port gets the lowest priority.
2.3.3.1. Interface Settings
The RS-232 interface shall be set as follows:
Baud Rate 2400 bps
14
7
6
9
8
Data Length
Stop Bit
Parity
5
4
3
2
1
8 bits
1 bit
None
2.3.3.2. Pin Assignments
The Pin Assignments of true RS-232 are as follows (The connector is male.):
Pin 3: RS-232 Rx
Pin 2: RS-232 Tx
Pin 5: Ground
15
3. Installation and Operation
Carefully inspect the UPS for shipping damage before installation. Retain the packing material for future use.
3.1. Unpacking
3.1.1. Standard package contents:
Quick Start Manual
User Manual
Communication software with RS-232 cable
Metal Accessories Kit for Tower model or RT model as below:
3.1.2. Package for the UPS with isolation transformer and dual input:
Ditto, but with additional 3 pcs wire
3.1.3. Package for the UPS without isolation transformer but dual input:
Ditto, but with additional 1 pc wire
(p.s. Wire is to be used at the input/output terminal block of the UPS.
Please refer to Chapter 3.4 for installation.
Tower model
3.2. Selecting Installation Position
Install the UPS in a proper environment to minimize the possibility of damage to the UPS and to extend the life of the UPS. Please follow these rules:
1. Keep at least 30 cm (12 inches) clearance from the rear panel of the UPS to the wall.
2. Do not block the air flow to the ventilation openings of the unit.
3. Ensure that the installation site is not excessively hot or moist.
4. Do not place the UPS in an environment near dust, corrosive or salty material, or flammable objects.
5. Do not expose the UPS to the outdoors.
3.3. Installation of Accessories Kit
RT model RT10K only
16 17
3.4. Terminal Block Explanation
18
● L11-N1、B-N1: the terminal for Bypass Input to provide the power source when the UPS is working under bypass mode
● L12-N1、R-S-T-N1 : the terminal for Utility Input to provide the power source
● when the UPS is working under Utility mode
G1: the terminal for UPS Input Ground
● L21、L23、N21、L22、N22: the terminals for UPS Output
● G2: the terminal for UPS Output Ground
Remarks:
1. The maximum current for each terminal is 30 Arms for 6 kVA, 50 Arms for 10 kVA.
2. If the UPS is a DIM (Dual Input) type whose Utility and Bypass Sources are the same, L11 and L12 must be shorted for the 1-phase input model, and B and R must be shorted for the 3-phase input model.
3. If the UPS is a SIM (Single Input) type, only AC source can be supplied to the
UPS from the L12-N1 terminal for the 1-phase input model and from the R-S-
T-N1 terminal for the 3-phase input model.
4. Use No. 6 AWG, 75 C minimum copper wire and 23 lb-in Torque force when connecting to terminal block
●
Use mounting cable ties to fix cables.
6000C model 6KRT model
10KRT model
19
6. Please refer to the specifications of input current, output current and recommended conductors listed below.
a. AC input and output (minimum 75 C copper wire)
Model Maximum Current Conductor Section Torque force
10KVA 54.3 AWG b. Battery input
Model Maximum Current Conductor Section
20 21
A1.
A2.
B.
3.5. Installation and Operation
3.5.1. Start Up in Normal Mode
3.5.1.1. Open the terminal block cover on the rear panel. (Refer to 2.3.2.)
Before starting the installation make sure the grounding is connected properly.
3.5.1.2. Make sure the utility breaker and the UPS’ Utility breaker and
Bypass breaker are in the “Off” position.
3.5.1.3. Make sure the utility voltage matches the input voltage window of the UPS.
3.5.1.4. Connect the utility separately to the terminal blocks of the UPS’
Utility and Bypass inputs. Switch on the power breaker of the distribution panel and the breakers of the UPS’ Utility and Bypass inputs. Then the UPS will start up. Green LEDs and show that the Utility and Bypass inputs are normal. UPSs with parallel function enabled will display first figure A1, then figure A2, and then figure B. Otherwise the LCD will display figure A1 directly followed by figure B.
22
3.5.1.5. The UPS is in Bypass Mode now. It will proceed to self-test automatically. If no abnormal message appears then the prestartup of the UPS was successful and the charger starts to charge the batteries.
3.5.1.6. Press the UPS On Switch for approximately three seconds.
The Buzzer sounds twice and the LCD display changes from figure B to figure C.
C
3.5.1.7. The UPS is in self-test mode again. The LCD display will change from figure C to figure D, and the UPS will remain in battery mode for approximately four seconds. Then the display will change from figure E1 to figure F if the self-test was successful.
D
“test”
E1
“OK” in self-test
E2
“Fail” in self-test
23
F
“220 VAC” in Utility Input
3.5.1.8. If the self-test fails the LCD display will change from figure D to figure E2. Then an error code or error status will appear on the screen.
3.5.1.9. Your start-up operation of the UPS is complete now. Make sure the UPS is plugged into the wall receptacle for charging at least 8 hours and the batteries are fully charged before connecting the device to be protected.
3.5.2. Start-up in Battery Mode (Cold Start)
3.5.2.1. Make sure the UPS has at least one set (20 pcs) of batteries.
3.5.2.2. Push the UPS On Switch once for approximately 5 seconds to awaken the UPS. The buzzer will sound twice. The LCD display will change from figure A to figure G for approximately 15 seconds.
3.5.2.3. Press the UPS On Switch again for about three seconds until the LCD display changes from figure G to figure H. Then the UPS will be in self-test mode. The UPS may offer energy to the output in a minute, and the LCD displays figure I. In case of failure in pushing the UPS On Switch for 15 seconds, the UPS will automatically turn off. You must then repeat steps 3.5.2.1 to
3.5.2.3.
G
“Off”, which means the UPS pre-start was successful
H
Utility input is “0” and Utility Abnormal.
I
3.5.3. Check Measured Values and Figures detected by the UPS
3.5.3.1. If you would like to check the measured values and figures detected by the UPS use the scroll up and scroll down keys. When you scroll down the LCD will display figure C (Voltage from Utility Input) figure I1 (Voltage from Bypass Input) figure J (Frequency from Utility Input) figure K (Frequency from
Bypass Input) figure L (UPS Output Voltage) figure M (UPS
Output Frequency) figure N (UPS Output Load %) figure O
(UPS Battery Voltage) figure P (UPS Inner Temperature).
I1
Voltage comes from Bypass Input.
24 25
J frequency of Utility Input
K
frequency of Bypass Input
L
UPS output voltage
M
UPS output frequency
N
UPS output load level (%)
26
O battery voltage
P
UPS inner temperature
3.5.4. UPS Default Data and Special Function Execution
3.5.4.1. After the UPS completely starts up, press the key to change the LCD display to figure Q1.
Q1
buzzer “On”
Q2 buzzer “Off”
27
3.5.4.2. Press the key to scroll through the UPS settings. The LCD will display in sequence figure Q1 (buzzer) figure R1 (Self-test)
figure S1 (Bypass Voltage Windows) figure T (Output
Frequency Synchronization Window) figure U (Inverter Output
Voltage) figure V1 (UPS Operation Mode) figure W (Output
Voltage Micro Tune Value) figure X (UPS Id) figure Y
(Parallel function status).
R1
Self-test is not “On”.
R2
Self-test is “On”.
S1
Bypass Voltage is adjusted to narrow range.
S2
Bypass Voltage is adjusted to wide range.
28
T
Frequency Window is +/-3 Hz.
U inverter output voltage
V1
The UPS is operating in “normal mode”.
V2
The UPS is operating in “Eco mode”.
V3
The UPS is operating in “CVCF 50 Hz mode”.
29
V4
W
The UPS is operating in “CVCF 60 Hz mode”.
X
Y
Output Voltage Adjustment (-3% to 3%)
UPS position in parallel mode
The parallel function is disabled.
3.5.4.3. Press the scroll up key to execute special functions. The functions include buzzer ON (as in figure Q1), buzzer OFF (as in figure Q2, Alarm silence for UPS Warning), and self-test OFF (as in figure R1) or self-test ON (as in figure R2). The UPS will execute the battery test for ten seconds. If the self-test is successful it will display figure E1; otherwise, it will display figure
E2 and an error message at the same time.)
30
3.5.5. UPS Default Settings and their alternatives
3.5.5.1. Make sure the UPS is not “On”. Press the On and scroll down keys simultaneously for approximately three seconds.
The buzzer will sound twice, and the LCD will display figure Q1, indicating that the UPS is in setting mode.
3.5.5.2. To scroll through the options refer to section 3.5.4.2.
3.5.5.3. Except for Buzzer (figures Q1 and Q2) and Self-test (figures R1 and R2) all of the other default settings may be changed by pressing the scroll up key.
3.5.5.4. Figures S1 and S2 indicate the bypass input acceptable window.
It can be 184-260 VAC or 195-260 VAC.
3.5.5.5. Figure T indicates the bypass frequency window of the Inverter
Output. The acceptable setting values are ±3 Hz and ±1 Hz.
3.5.5.6. Figure U indicates the acceptable Inverter Output Voltage.
Possible values are 200, 208, 220, 230, or 240 VAC.
3.5.5.7. Figures V1, V2, V3 and V4 indicate the operation modes of the
UPS. Possible values are Online, Eco (Economical) mode, fixed
50 Hz Output, and fixed 60 Hz Output.
3.5.5.8. Figure W indicates the adjustment of the Inverter Output, which may be set to 0%, +1%, -1%, +2%, -2%, +3%, or -3%.
3.5.5.9. Figure X indicates the position of the UPS when the UPS is in
Parallel mode. Possible positions are 1, 2, 3, and 4. The position must be 1 if the UPS is not in Parallel mode.
3.5.5.10. Figure Y indicates the parallel function status. “P 01” indicates that the parallel function is disabled, and “P 02” indicates that the parallel function is enabled.
3.5.5.11. After changing settings you must scroll to the “save” screen
(figure Z) and then press the enter key to save all of your changes. Then the LCD will display figure AA to indicate completion of the setting changes. To cancel your changes rather than save them press and hold the “OFF” key for five seconds. The LCD displays figure AA directly, which indicates that your changes were canceled.
Z
* Press the Enter key to save changes.
31
AA
The UPS is locked.
3.5.5.12. Turn Off the Utility Input breaker.
3.5.5.13. Your setting changes are now complete.
3.5.6. Troubleshooting when the UPS is Off Due to Unknown Reasons
3.5.6.1. If there is a serious abnormal condition the UPS will lock itself in the “OFF” position as shown in figure AA, and an “abnormal” message will appear on the LCD.
3.5.6.2. After three seconds all messages will be locked except Bypass messages (LED and LCD ). If the Utility is abnormal after the UPS is locked the LED the LCD
will be extinguished and
will appear on the LCD.
3.5.6.3. To release the UPS lock proceed as follows:
3.5.6.3.1. Check the recorded error messages.
3.5.6.3.2. Check the error messages in section 2.2 to help troubleshoot the problem. For further help consult your local distributor.
3.5.6.3.3. Press the Off key for five seconds. A buzzer will sound twice.
3.5.6.3.4. Turn Off the Utility Input breaker.
3.5.6.3.5. Even if the UPS lock problem is solved now, consult with your local distributor to make sure that the error condition is resolved.
Off
3.5.7.1. Press the Off key for five seconds. The Inverter output will be turned off, and the output load will be supplied by the Bypass loop.
The LCD will display figure B.
3.5.7.2. Turn Off the Utility and Bypass Input breakers.
3.5.7.3. The UPS is now turned off completely.
3.5.8. Maintenance Bypass Mode
3.5.8.1. Maintenance Bypass Mode is for UPS maintenance only. Only authorized technicians are allowed to perform the following procedures. If there is any damage during unauthorized execution of these procedures your warranty will be void immediately.
3.5.8.1.1. Press the Off key for approximately five seconds. The LCD will display figure B, and the UPS output will be in bypass mode.
3.5.8.1.2. Remove the cover of the CAM Switch (Maintenance Bypass Switch), then turn on the CAM Switch to “Bypass” mode. In the upper right-hand corner of the LCD a sign will appear.
3.5.8.1.3. Turn off the UPS Utility breaker as well as the Bypass Input Breaker. You may proceed with UPS maintenance now.
3.5.8.1.4. When you are done with UPS maintenance put the UPS back into normal working mode as explained in section 3.5.1.4. Then return the
CAM switch to “INV” mode, replace the cover, and repeat sections 3.5.1.5 to 3.5.1.8. The UPS will switch back to inverter mode.
3.5.8.1.5. You must perform section 3.5.8.1.1 before section 3.5.8.1.2. If you skip section 3.5.8.1.1 the UPS will alert for ten seconds to warn that the procedure is abnormal and may damage the UPS due to uncertain utility status. The UPS will switch back to Inverter mode immediately if you turn the CAM switch back to “INV”.
4.1. Troubleshooting
If the UPS malfunctions during operation first check the following: a. Is the input and output wiring correct? b. Is the input voltage of the utility within the input window of the UPS?
If problems still exist check the following for proper adjustment. Should the problem still persist, please contact your local distributor for help.
32 33
red Fault LED Check the error code shown on the LCD.
UPS fails to offer battery backup or its backup power time is shorter than calculated.
UPS locks itself and can not be turned off.
1. Er05, &
2. Er06, Er10, Er12, Er28 &
3. EPO
4. Er11, Er33
5. Er14
6. Er15
7. Er16, Er27
8. Er21
9. Er24
10. other error code
Solution
1. Check for proper battery connection, then recharge the batteries for 8 hours to see whether the UPS provides backup power normally; otherwise, consult your local distributor right away.
2. If CB3 is tripped, turn off the UPS completely and keep the CAM switch at position INV before pressing CB3. Then remove some uncritical load at the UPS output end. If there is any damage to the insulation of the AC power cord, please replace it with a new one.
3. Remove the short circuit at the EPO terminal.
4. Remove any objects blocking the ventilation holes.
5. Check that the cooling fans on the rear panel are working normally.
6. Make sure the UPS is operated normally. If it is in CVCF mode you must turn off and turn on the UPS again.
7. All of the parameters except ID Number in a parallel UPS must be the same.
Please refer to section 3.5.5 to set them again.
8. Disconnect and reconnect the RJ45 connector or set a UPS with ID=1.
9. When the UPS is in CVCF mode it is prohibited from having bypass input.
You must turn off the UPS and bypass input and then restart the UPS.
10. Consult your local distributor for help.
If the backup power time is still too short after 8 hours of charging please contact your local distributor for battery replacement.
Refer to section 3.5.6 to troubleshoot the problem; otherwise, consult your local distributor for help.
34
Communication Software
4.2. Hardware Setup
1. Connect the male connector of the RS-232 cable to the UPS communication port.
2. Connect the female connector of the RS-232 cable to a dedicated RS-232 port of the attached computer.
3. For optional interface cards refer to Chapter 5 for installation.
4.3. Software Installation
Please refer to the software user’s manual.
35
5. Optional Interface Cards
5.1. R2E (second RS-232) card
5.1.1. CN1 is for RS-232 DB9.
5.1.2. For interface settings and pin assignments please refer to section 2.3.3.
5.1.3. Installation Position: slot 1 (CHA-CN4) or slot 2 (CHB-CN5)
5.2. RSE (RS-485) card
5.2.1. CN1 is for the terminal-resistor function. Short pins 1-2 to enable the function. Short pins 2-3 to disable it.
5.2.2. CN2 is for RS-485. CN3 is for remote power.
5.2.3. Definition:
CN2
1 2 3
1 Ground
2 A/Data+
3 B/Data-
CN3
1 2
1 AC+
2 AC-
5.2.4. Installation Position: slot 1
5.3. USE (USB) card
5.3.1. CN1 is for USB.
5.3.2. Definition:
5.3.2.1. complies with USB version
1.0,1.5 Mbps
5.3.2.2. complies with USB HID version
1.0
5.3.2.3. Pin Assignments:
36
1 VCC (+5V)
2 D-
3 D+
4 Ground
5.3.3. Installation Position: slot 1(CHA-CN3)or slot 2(CHB-CN4)
5.4. DCE (Dry Contact)-B card
5.4.1. pin assignments of 10-pin terminal:
1 2 3 4 5 6 7 8 9 10
Pin 1: UPS on Bypass mode
Pin 2: Utility Abnormal
Pin 3: Utility Normal
Pin 4: Inverter On
Pin 5: Battery Low
Pin 6: Battery Bad or Abnormal
Pin 7: UPS Alarm
Pin 8: Common
Pin 9: Shutdown UPS positive (+) signal
Pin 10: Shutdown UPS negative (-) signal
5.4.2. The shutdown function will be activated after +6~+25 VDC is applied between pin 9 and pin 10 for 5 seconds.
5.4.3. The capacity of each relay contact is 40 VDC/25mA.
5.4.4. Installation Position: slot 1 (CHA-CN7) or slot 2 (CHB-CN8)
5.4.5. Flexible signal output for N.C. (Normal close) or N.O. (Normal open) contact by shorting pins 1-2 or pins 2-3 from JP1-5
5.4.6. The shutdown function will be enabled 1 minute after blackout occurs if pins 1-2 of both CN1 and CN6 are shorted. Otherwise the shutdown function can be enabled only by pins 9-10 of CN3 if pins 2-3 of both CN1 and CN6 are shorted. (Refer to 5.4.2.)
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5.5. SNMP Cards
5.5.1. SNMP/Web
5.5.1.1. For installation please refer to the card’s user manual.
5.5.1.2. Position: slot 2
(CHB)
5.5.2. Net Agent II Internal Card
5.5.2.1. For installation please refer to the card’s user manual.
5.5.2.2. Position: slot 2 (CHB)
38
5.6. Interface Card Installation
1
2
3
39
ALARMS
Audible and Visual
6. Specifications
Model
INPUT
Voltage Window
Frequency
Phase/Wire
Power Factor
Current THD (100% linear load)
OUTPUT
Voltage Window
6000 10000
160-280 VAC (1Φ)
45-65 Hz
Single, Line + Neutral + Ground
Up to 0.99 at 100% Linear Load
<6% **
Voltage Adjustment
Voltage Regulation
Capacity
Rated Power Factor
Wave Form
Frequency Stability
Frequency Regulation
Transfer Time
Crest Factor
Efficiency (AC to AC, Normal)
Efficiency (AC to AC, ECO)
Autonomy
DC Start
BATTERY
Type
Quantity
Voltage
Recharge Time
DISPLAY
Status On LED + LCD
Readings on LCD
Self-Diagnostics
220/230/240 VAC Selectable (208/120 VAC optional)
± 0%, ±1%, ±2%, ±3%
± 2%
6000 VA 10000 VA
0.9 Lagging***
Sine Wave, THD<3% (no load to full load)
± 0.2% (Free Running)
± 1Hz, ±3Hz
Up to 97%
6K:≧5 min.
0 ms
3:1 acceptable
Up to 91%
Up to 93%
10K:≧2 min.****
Yes
Sealed Lead Acid Maintenance
Free 12V/7AH
20 pcs
4 hours to 90%
Sealed Lead Acid Maintenance Free
10KVA: 12V/9AH
20 pcs
240 VDC
4 hours to 90%
Line Mode, Backup Mode, ECO Mode,
Bypass Supply, Battery Low, Battery
Bad/Disconnect, Overload, Transferring with interruption, UPS Fault
Input Voltage, Input Frequency, Output
Voltage, Output Frequency, Load Percentage,
Battery Voltage, Inner Temperature.
Upon Power-on, Front Panel Setting &
Software Control, 24-hour routine checking
Line Failure, Battery Low, Transfer to Bypass,
40
System Fault Conditions
PHYSICAL
Dimensions
WxDxH inches
RT model
Input/Output Connection
External Battery Connection
Net Weight
(kg/lbs),
(without isolation transformer*****)
RT model
17.3x26.8x3.45 (2U)
53 lbs.
17.3x26.8x5.187 (3U)
Hard-wired
Plug-in & Play
58 lbs.
Heat Dissipation
RT model
(without
Isolated
Transformer at Full
Linear Load)
< 450 W
<600 W (10K)
Leakage Current
Marks ******
< 3 mA at Full Load
CE, cUL, UL
* (160-176 VAC for 1-phase input model at <75% load)
*** The rated power may be 0.7, 0.8 lagging depending on the model. Users can find the exact number on the specification sticker on the UPS.
**** External battery bank with 12 V/9 Ah x 20 pcs batteries
***** Isolation transformer: net 117 lbs. for 6000 VA, 10000 VA
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Table of contents
- - Safety Instructions and Battery Care
- - Safety Instructions
- - Battery Care
- - Product Introduction
- - General Characteristics
- - Symbols on the LCD Display Panel
- - Panel Explanations
- - Communication Port
- - Installation and Operation
- - Unpacking
- - Selecting Installation Position
- - Installation of Accessories Kit
- 1 Terminal Block Explanation
- 5 Installation and Operation
- 16 Troubleshooting Guide
- 16 Troubleshooting
- 18 Communication Software
- 18 Hardware Setup
- 18 Software Installation
- 19 Optional Interface Cards
- 19 R2E (second RS-232) card
- 19 RSE (RS-485) card
- 19 USE (USB) card
- 20 DCE (Dry Contact)-B card
- 21 SNMP Cards
- 20 Interface Card Installation
- 21 Specifications