Packard Bell dot se User Guide

Packard Bell dot s Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made to this service guide.

Date Chapter Updates

Copyright

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Bottom and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System Utilities 19

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Machine Disassembly and Replacement 37

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Removing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

VII


Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the LCD Brackets and Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Removing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Replacing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Replacing the LCD Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Replacing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Troubleshooting 129

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

VIII


USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Jumper and Connector Locations 149

Mainboard Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

FRU (Field Replaceable Unit) List 153

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Model Definition and Configuration

Test Compatible Components

162

163

Online Support Information 167

Index 169

IX

X


Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

•

•

Genuine Windows

®

7 Starter for Small Notebook PCs

Genuine Windows

®

7 Home Basic (China only)

Platform

•

•

Intel

®

Atom

™

processor N450 (512 KB L2 cache, 1.66 GHz, DDR2 667 MHz)

Mobile Intel

®

NM10 Express Chipset

System Memory

•

•

•

Single channel with one soDIMM slot

DDR2 667 MHz SDRAM memory interface design soDIMM slot: Supports 1 GB soDIMMs for total system memory of up to 1 GB

Display

•

10.1" SD 1024 x 600 (WSVGA) pixel resolution, high-brightness (200-nit) LED-backlit TFT

LCD graphics

Storage subsystem

•

•

•

•

2.5" (9.5 mm) 160/250 GB hard disk drive

Multi-in-1 card reader:

Supporting Secure Digital

™

(SD) Card, MultiMediaCard (MMC), Reduced-Size Multimedia

Card (RS-MMC), Memory Stick

™

(MS), Memory Stick PRO

™

(MS PRO), xD-Picture Card

™

(xD)

Supporting storage cards with adapter: miniSD

™

, microSD

™

, Memory Stick Duo

™

, Memory

Stick PRO Duo

™

Audio

•

•

•

•

High-definition audio support

Two built-in stereo speakers

MS-Sound compatible

Built-in digital microphone

Chapter 1 1

I/O Interface

•

•

•

•

•

•

•

Multi-in-1 card reader

Three USB 2.0 ports

External display (VGA) port

Headphone/speaker/line-out jack

Microphone-in jack

Ethernet (RJ-45) port

DC-in jack for AC adapter

Dimensions and Weight

•

•

•

258.5 (W) x 185 (D) x 25.2 (H) mm (10.17 x 7.28 x 0.99 inches)

1.1 kg (2.43 lbs.) for models with 3-cell battery pack

1.25 kg (2.76 lbs.) for models with 6-cell battery pack

Communication

•

•

•

•

•

•

Video conferencing solution, featuring:

Webcam with 640 x 480 resolution

•

WLAN:

802.11b/g/n Wi-Fi CERTIFIED

™

• 802.11b/g Wi-Fi CERTIFIED

™

WPAN: Bluetooth

®

2.1+EDR

WWAN: UMTS/HSPA at 850/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/

1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 2 Mb/s HSUPA, supporting receiver diversity and equalizing at 2100 MHz (for 3G model)

LAN: 10/100 Mbps Fast Ethernet

Privacy Control

•

•

BIOS user, supervisor, HDD passwords

Kensington lock slot

Power subsystem

•

•

•

•

•

Product Safety Electric Appliance and Materials (PSE) certified for battery pack

63 W 5600 mAh 6-cell Li-ion battery pack

•

•

10-hour battery life

8


•

8-hour battery life

8


4-hour battery life

8

40 W AC adapter with power plug

2 Chapter 1

Special keys and controls

•

•

•

•

84-key keyboard, 93% of standard-size keyboard

Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

12 function keys, four cursor keys, one Windows

® key, hotkey controls, embedded numeric keypad, international language support

Power button with LED

Environment

•

•

•

•

•

Temperature:

Operating: TBD

• Non-operating: TBD

Humidity (non-condensing):

Operating: TBD

Non-operating: TBD

Chapter 1 3

System Block Diagram

4 Chapter 1

Front View

#

1

Component

Status Indicators

Icon Description

Light-Emitting Diodes (LED) that light up to show the status of the computer's functions and components.

Left View

#

1

2

3

Component

DC-in jack

External display

(VGA) port

USB 2.0 port


Connects to an AC adapter.

Connects to a display device (e.g., external monitor, LCD projector).

Connects to USB 2.0 devices (e.g., USB mouse).

Right View

#

1

Component

Multi-in-1 card reader

2

3

4

Headphone/ speaker/line-out jack

Microphone-in jack

USB 2.0 port


Accepts Secure Digital (SD), MultiMediaCard (MMC),

Memory Stick (MS), Memory Stick PRO (MS PRO), xD-

Picture Card (xD).

Note: Push to remove/install the card. Only one card can operate at any given time.

Connects to line-out audio devices (e.g., speakers, headphones).

Accepts input from external microphones.

Connects to USB 2.0 devices (e.g., USB mouse).

Chapter 1 5

#

5

6

Component

Kensington lock slot

Ethernet (RJ-45) port

Icon

Bottom and Rear View

Description

Connects to a Kensington-compatible computer security lock.

Connects to an Ethernet 10/100-based network.

6

#

1

Component

Battery bay

2

3

4

5

6

7

Battery release latch

Hard disk/3G/

Wireless LAN communication bay

Ventilation slots and/or cooling fan

3G SIM card slot

Battery lock

Memory compartment


Houses the computer's battery pack.

Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased.

Releases the battery for removal.

Houses the computer's hard disk/3G/Wireless LAN communication (secured with screws).

Enables the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the opening of the fan.

Accepts a 3G SIM card for 3G connectivity. (only for certain models)

Locks the battery in position.

Houses the computer's main memory

Chapter 1

Keyboard Area and LCD Panel

7

8

4

5

6

No.

1

2

3

Component

Webcam

Microphone

Display screen

Power button/ indicator

Keyboard

Power indicator

Battery indicator

HDD indicator

Num Lock indicator

Caps Lock indicator

Click buttons (left, and right)

Touchpad


Web camera for video communication

Internal microphone for sound recording.

Also called Liquid-Crystal Display (LCD), displays computer output.

Indicates when the computer is turned on.

Provides all the features of a full-sized, computer keyboard.

Indicates the computer's power status.

Indicates the computer's battery status.

Indicates when the hard disk drive is active.

Lights up when Num Lock is activated.

Lights up when Caps Lock is activated.

The left and right buttons function like the left and right mouse buttons.

Touch-sensitive pointing device which functions like a computer mouse.

Chapter 1 7

No.

9

Component

Bluetooth communication indicator 3G/

Wireless LAN communication indicator


•

•

•

Indicates the status of the Bluetooth communication.

(only for certain models)

Indicates the status of 3G/Wireless LAN communication:

Blue light on — 3G on / WiFi on or off

Orange light on — 3G off / WiFi on

Not lit — 3G off / WiFi off

8 Chapter 1

Touchpad Basics

The following items show you how to use the TouchPad:

1

2 3

•

•

Move your finger across the TouchPad (1) to move the cursor.

Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the TouchPad is the same as clicking the left button.

Function

Execute

Select

Drag

Left Button (2)

Quickly click twice.

Click once.

Click and hold, then use finger on the TouchPad to drag the cursor.

Right Button (3) Main TouchPad (1)

Tap twice (at the same speed as double-clicking a mouse button).

Tap once.

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

Access context menu

Click once.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1 9

Using the Keyboard

Your Packard Bell Dot S has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys.

Lock Keys and Embedded Numeric Keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key

Caps Lock

Num Lock

<Fn> + <F11>

Scroll Lock <Fn> +

<F12>

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access

Number keys on embedded keypad

Main keyboard keys

Num Lock on

Type numbers in a normal manner.

Hold <Fn> while typing letters on embedded keypad.

Type the letters in a normal manner.

Num Lock off

10 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:

< > : Open or close the Start menu

<

<

<

<

<

> + <D>: Display the desktop

> + <E>: Open Windows Explore

>

>

+ <F>:

+ <G>:

Search for a file or folder

Cycle through Sidebar gadgets

> + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)

> + <M>: Minimizes all windows

<

<

<

<

<

<

<

>

>

>

>

>

>

+ <R>: Open the Run dialog box

+ <T>:

+ <X>:

Cycle through programs on the taskbar

+ <U>: Open Ease of Access Center

Open Windows Mobility Center

+ <BREAK>: Display the System Properties dialog box

+ <SHIFT+M>: Restore minimized windows to the desktop

Application key

<

<

> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D

> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

<CTRL> + < > + <F>: Search for computers (if you are on a network)

<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

Note: Depending on your edition of Windows 7, some shortcuts may not function as described.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

Chapter 1 11

System Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination.

Function Key

<Fn> + <F2>

Description

Turn the wireless radio on or off.

<Fn> + <F3> Turn the Bluetooth radio on or off.

<Fn> + <F4>

<Fn> + <F5>

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

<Fn> + < >

<Fn> + < >

<Fn> + < >

Sleep

Display toggle

Screen blank (backlight off)

TouchPad toggle

Speaker toggle

Brightness up

Brightness down

Volume up

<Fn> + < > Volume down

12 Chapter 1

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey

<Fn> + <F1>

<Fn> + <F2>

<Fn> + <F3>

<Fn> + <F4>

<Fn> + <F5>

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

<Fn> + < >

<Fn> + < >

<Fn> + < >

<Fn> + < >

Icon Function

Hot key help

Wireless toggle

Bluetooth toggle

Sleep

Display toggle

Screen blank

TouchPad toggle

Speaker toggle

Brightness up

Brightness down

Volume up

Volume down

Description

Displays the hot key menu description

Turn the wireless radio on or off.

Turn the Bluetooth radio on or off.

Puts the computer in Sleep mode.

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power. Press any key to return.

Turns the internal TouchPad on and off.

Turns the speakers on and off.

Increases the screen brightness.

Decreases the screen brightness.

Increases the sound volume.

Decreases the sound volume.

Chapter 1 13

Special Key

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.

The Euro symbol

1.

Open a text editor or word processor.

2.

Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol.

The US dollar sign

1.

Open a text editor or word processor.

2.

Hold <Shift> and then press the <4> key at the upper-center of the keyboard.

NOTE: This function varies according to the language settings.

14 Chapter 1

Hardware Specifications and Configurations

Processor

Item

CPU

Core Logic

•

•

•

•

Specification

Intel® Pineview-M (N450, N470) Processor

Micro-FCBGA8 packaging technologies

On die 512-kB, 8-way L2 cache

AMD M880G Chipset

Processor Specifications

Item

Atom N450B

CPU

Speed

1.667

Atom 470B 1.833

Cores

1

1

Mfg.

Tech cache

Size

512

K

512

K

Package

TBD

TBD

Power

TBD

TBD

Acer P/N

KC.ANB01.45

0

KC.ANB01.47

0

CPU Fan True Value Table

43

Fan On Temp (°C)

50

55

Fan Speed (rpm)

5200

5700

6000

26

29

31

SPL Spec (dBA)

BIOS

•

•

•

Throttling 50%: On=100°C, Off=80°C

OS Shutdown: 100°C

H/W Shutdown: 90°C

BIOS vendor

BIOS Version

Item

InsydeH20

3.5

Specification

System Memory

Memory controller

Memory size

Item

AMD M880G Chipset

0MB (onboard)

DIMM socket number 2

Supports memory size per socket 2048MB

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

2048MB

200-pin DDRII SO-DIMM

533/667 mHz

TBD

Specification

Graphics Controller

Item

VGA Chip

Specification

Intel

®

Atom

™

processor with Intel

®

Graphics Media Accelerator 3150

(Intel

®

GMA 3150), 64 MB of dedicated video memory, supporting

Microsoft

®

DirectX

®

9

Chapter 1 15

16

Supports

Item

•

External resolution - VGA port up to 1600 x 900: 60 Hz

16.7 million colors

TBD

Specification

Resolution

LAN Interface

Item

LAN Chipset

LAN connector type

LAN connector location

Features

Hard Disk Drive Interface

•

Atheros AR8132L

RJ-45

Right side

Support for 10/100

Item

Vendor

Model Name

Capacity (MB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed (RPM)

Performance Specifications

Buffer size

Interface

Internal transfer rate (Mbits/ sec max)

I/O data transfer rate

(Mbytes/sec max)

DC Power Requirements

Voltage tolerance

ST9160310AS

160

Specification

Seagate

ST9320320AS

250

2

512

4

1

Specification

for 10/100LAN

2

5,400

8 MB

SATA

830

300

5V(DC) +/- 5%

Audio Interface

Item

Audio

Controller

• Features

TBD

•

Specification

Power and Keyboard Controller

Item

Controller

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Features

TBD

Yes

Yes

Specification

• Support Application keys for Windows 7

Chapter 1

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Normal Voltage

Charge Voltage

Fast Charge Current

Package configuration

LCD

Item

Vendor/model name

SIMPLO UM09G75

Li-ion

2200 mAh

11.1V

12.6V

2.94~3.5A

3S2P

3 Cell

Screen Diagonal (mm)

Display Area (mm)

Display resolution (pixels)

Pixel Pitch

Display Mode

Typical White Luminance (cd/m

2

)

(also called Brightness)

Contrast Ratio

Response Time (Optical Rise Time/

Fall Time) msec

Typical Power Consumption (watt)

Weight (g)

Physical Size (mm)

Electrical Interface

Support Color

Viewing Angle (H/D)

Specification

6 Cell 2.2

SIMPLO UM09H75

Li-ion

4400 mAh

11.1V

12.6V

2.94~3.5A

3S2P

Specification

AUO B101AW03

CMO N101L6-L02

Innolux BT101IW01

LPL LP101WSA-TLA1

Samsung LP101WSA-TLA1

256.54

222 x 124.97

1024x600/1280x720

0.218 x 0.209

TBD

200

400:1

16

2.8

190 Max.

235 x 143 x 5.2

TBD

262K

90 / 50

6 Cell 2.8

SIMPLO UM09H70

Li-ion

5600 mAh

11.1

12.6

2.94~3.5A

3S2P

Chapter 1 17

18 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit.

Follow these instructions:

•

•

To choose a menu, use the left and right arrow keys.

To choose an item, use the up and down arrow keys.

•

•

To change the value of a parameter, press F5 or F6 .

A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9 . You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models .

Chapter 2 19

Information

The Information screen displays a summary of your computer hardware information.

Information Main Security

I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 5

Boot Exit

I n t e l ( R ) A t o m ( T M ) C P U N 4 5 0

S T 9 2 5 0 3 1 5 A S

5 V C 8 K 2 5 L

V 0 . 1 3

D O T S 2

P a c k a r d B e l l

2 1 4 B B 1 5 D C E 9 6 1 1 D D A 5 B C 0 0 2 6 2 2 7 3 B 2 5 9

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r

C h a n g e Va l u e s

S e l e c t S u b M e n u

F 9

F 1 0

S e t u p D e f a u l t

S a v e a n d E x i t

NOTE: The system information is subject to different models.

Parameter

CPU Type

CPU Speed

HDD Model Name

HDD Serial Number

ATAPI Model Name

System BIOS Version

VGA BIOS Version

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID

Description

This field shows the CPU type and speed of the system.

This field shows the speed of the CPU.

This field shows the model name of HDD installed on primary IDE master.

This field displays the serial number of HDD installed on primary IDE master.

This field displays the ATAPI Model Name.

This field displays the system BIOS version.

This field displays the VGA firmware version of the system.

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

20 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.



Boot Exit

I t e m S p e c i f i c H e l p

T h i s i s t h e h e l p f o r t h e h o u r f i e l d . V a l i d r a n g e i s f r o m 0 t o 2 3 . R E D U C E

/ I N C R E A S E : F 5 / F 6

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



NOTE: The screen above is for your reference only. Actual values may differ.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

Total Memory

Video Memory

Quick Boot

Network Boot

F12 Boot Menu

D2D Recovery

SATA Mode

Description

Sets the system time. The hours are displayed with 24hour format.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second)

Format MM/DD/YYYY

(month/day/year)

N/A This field reports the memory size of the system.

Memory size is fixed to 3017 MB.

Shows the video memory size. VGA Memory size=32 MB N/A

Option: Enabled or Disabled Allows startup to skip certain tests while booting, decreasing the time needed to boot the system.

Enables, disables the system boot from LAN (remote server).

Option: Enabled or Disabled

Enables, disables Boot Menu during POST.

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Control the mode in which the SATA controller should operate.



Option: AHCI or IDE

Chapter 2 21

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.



Boot Exit

I t e m S p e c i f i c H e l p p a s s w o r d a n d t h e l e n g t h o f p a s s w o r d m u s t b e g r e a t e r t h a n o n e w o r d .

P o w e r o n p a s s w o r d [ D i s a b l e d ]

22

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Supervisor Password Is

User Password Is

IDEO HDD Password Is

Set Supervisor Password

Set User Password

Set IDEO Hdd Password

Power on password

Description

Shows the setting of the Supervisor password

Shows the setting of the user password.

Shows the setting of the HDD password

Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

Press Enter to set the user password. When user password is set, this password protects the BIOS

Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

Enter to set the HDD password.

Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear or Set

Clear or Set

Clear or Set

Enabled or

Disabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the

↑

and

↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Supervisor Password box appears:

S e t S u p e r v i s o r P a s s w o r d

C o n f i r m N e w P a s s w o r d [ ]

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New

Password” field.

IMPORTANT: Be very careful when typing your password because the characters do not appear on the screen.

3.

Press Enter .

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the

↑

and

↓

keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Password box appears:


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter .

3.

Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2 23

Changing a Password

1.

Use the

↑

and

↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Password box appears.


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter .

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press Enter . After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

S e t u p N o t i c e

C h a n g e s h a v e b e e n s a v e d .

The password setting is complete after the user presses Enter .

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

S e t u p W a r n i n g

I n v a l i d P a s s w o r d .

If the new password and confirm new password strings do not match, the screen displays the following message.

S e t u p W a r n i n g

P a s s w o r d s d o n o t m a t c h .

R e - e n t e r p a s s w o r d .

24 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Information Main Security Boot


Exit


U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 5 > t o m o v e i t d o w n t h e l i s t , o r < F 6 > t o m o v e i t u p t h e l i s t . P r e s s

< E s c > t o e s c a p e t h e m e n u

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



Chapter 2 25

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.



Boot Exit


E x i t S y s t e m S e t u p a n d s a v e y o u r c h a n g e s t o

C M O S .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 1 0



The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding

Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes to CMOS.

Exit utility without saving setup data to CMOS.

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

26 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

• New versions of system programs

•

•

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

Chapter 2 27

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1.

Press F2 during boot to enter the Setup Menu.

2.

Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move

USB HDD to position 1.

Information Main Security Boot


Exit


U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 5 > t o m o v e i t d o w n t h e l i s t , o r < F 6 > t o m o v e i t u p t h e l i s t . P r e s s

< E s c > t o e s c a p e t h e m e n u

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r


S e l e c t

3.

Execute the IFLASH.BAT

batch file to update BIOS.

The flash process begins as shown.

S u b M e n u

F 9

F 1 0



28

4.

In flash BIOS, the message Please do not remove AC Power Source displays.

Chapter 2

NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.

5.

Flash is complete when the message Flash programming complete displays.

Chapter 2 29

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1.

Double click the WinFlash executable.

2.

Click OK to begin the update. A progress screen displays.

3.

When the process is complete, close all programs and applications and reboot the system.

30 Chapter 2

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password methods:

Removing HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1.

After the error is displayed, select the Enter Unlock Password option on the screen.

2.

An Encode key is generated for unlocking utilities. Note down this key.

3.

Execute the UnlockHD.EXE

file to create the unlock code in DOS Mode using the format UnlockHD

[Encode key] with the code noted in the previous step, as follows:

UnlockHD 76943488

4.

The command generates a password which can be used for unlocking the HDD.

Password : 46548274

5.

Key in the password from the previous step to unlock the HDD as shown.

Chapter 2 31

32

Removing BIOS Passwords:

To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the U72 jumper as shown below.

Cleaning BIOS Passwords

To clean the User or Supervisor passwords, perform the following steps:

1.

From a DOS prompt, execute clnpwd.exe

2.

Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

Chapter 2

Miscellaneous Utilities

Using Boot Sequence Selector

Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot

Sequence Selector, perform the following steps:

1.

Enter into DOS.

2.

Execute BS.exe to display the usage screen.

3.

Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management.

When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1.

Enter into DOS.

2.

Execute dmitools.exe

. The following messages show dmitools usage:

DMITOOLS [ /R | /WP | /WS | /WU ] [ STRING ]

•

•

•

•

•

• dmitools /r ==> Read dmi string from bios dmitools /wm xxxx ==> Write manufacturer name to eeprom dmitools /wp xxxx ==> Write product name to eeprom dmitools /ws xxxx ==> Write serial number to eeprom dmitools /wu xxxx ==> Write uuid to eeprom dmitools /wa xxxx ==> Write asset tag to eeprom

IMPORTANT: The following write examples (2 to 5) require a system reboot to take effect

Chapter 2 33

Example 1: Read DMI Information from Memory

Input: dmitools /r

Output:

Manufacturer (Type1, Offset04h): Acer

Product Name (Type1, Offset05h): Aspire one xxxxx

Serial Number (Type1, Offset07h): 01234567890123456789

UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Asset Tag (Type3, Offset04h): Acer Asstag

Example 2: Write Product Name to EEPROM

Input: dmitools /wp Acer

Example 3: Write Serial Number to EEPROM

Input: dmitools /ws 01234567890123456789

Example 4: Write UUID to EEPROM

(Create UUID from Intel WFM20.pdf)

Input: dmitools /wu

Example 5: Write Asset Tag to EEPROM

Input: dmitools /wa Acer Asstag

Using the LAN MAC Utility

Perform the following steps to write MAC information to eeprom:

1.

Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:

34

•

•

•

•

WriteData= '001122334455' <------- MAC value

StartAddr=7A <------- MAC address

WriteLeng=6 <------- MAC value length

KeepByte=0 <------- can be any value

2.

Boot into DOS.

Chapter 2

3.

Execute MAC.BAT to write MAC information to eeprom.

Chapter 2 35

36 Chapter 2

Chapter 3

Machine Disassembly and Replacement

IMPORTANT: The outside housing and color may vary from the mass produced model.

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

•

•

Flat screwdriver

Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3 37

General Information

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Place the system on a flat, stable surface.

4.

Remove the battery pack.

Disassembly Process

The disassembly process is divided into the following stages:

•

•

•

External module disassembly

Main unit disassembly

LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.

Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main Screw List

Screw

M2*4 Ni

M2*4

M2*8

M2*3

M3*3 Ni

2

7

11

Quantity

26

4

Part Number

86.WH202.001

86.WH202.002

86.WH202.004

86.WH202.005

86.WH202.006

38 Chapter 3

External Module Disassembly Process

IMPORTANT: The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Turn off system and peripherals power

Disconnect power and signal cables from system

Remove

Battery

Remove

Dummy Card

Screw List

Step

WLAN Module

3G Module

HDD Carrier

Remove

DIMMs

Remove

WLAN Module

M2*3

M2*3

M3*3

Screw

Remove

HDD

Remove

3G Module

1

1

4

Quantity Part No.

86.WH202.005

86.WH202.005

86.WH202.006

Chapter 3 39

Removing the Battery Pack

1.

Turn computer over. Slide the battery lock in the direction shown.

2.

Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).

2

1

40 Chapter 3

Removing the SD Dummy Card

1.

Push the SD dummy card inwards to eject it.

2.

Pull the card out from the slot.

Chapter 3 41

Removing the DIMM Module

1.

Remove the one (1) captive screws of the RAM cover.

2.

Lift off the RAM cover.

3.

Push out the release latches on both sides of the DIMM socket to release the DIMM module.

42 Chapter 3

4.

Remove the DIMM module.

Chapter 3 43

Removing the HDD Module

1.

See “Removing the Battery Pack” on page 40.

2.

Loosen the three (3) captive screws on the HDD cover.

3.

Pry up the HDD cover at the location shown and remove.

4.

Lift out the pull-tab.

44 Chapter 3

5.

Grasp the pull-tab and pull the HDD module out of the bay.

6.

Remove the HDD module.

7.

Remove the four (4) screws (two each side) securing the hard disk to the carrier.

Step

HDD Carrier M3*3

Size

4

Quantity Screw Type

Chapter 3 45

8.

Remove the HDD from the carrier.

46 Chapter 3

Removing the WLAN Module

1.


2.


3.

Pry up the HDD cover at the location shown and remove.

4.

Disconnect the antenna cables from the WLAN Module.

NOTE: Cable placement is Black to the MAIN terminal (top) and White to the AUX terminal (bottom).

Chapter 3 47

5.

Move the antennas away and remove the one (1) screw.

Step

WLAN Module M2*3

Size

1

Quantity

6.

Remove the WLAN Module from the WLAN socket.

Screw Type

NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

48 Chapter 3

Removing the 3G Module

1.


2.


3.

Pry up the HDD cover and remove.

4.

Disconnect the antenna cables from the3G module.

NOTE: Cable placement is BLUE to the MAIN terminal (bottom) and White to the AUX terminal (top).

Chapter 3 49

5.

Move the antennas away and remove the one (1) screw.

Step

3G Module M2*3

Size

6.

Remove the 3G Module from the 3G socket.

1


When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

50 Chapter 3

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove External

Modules before proceeding

Remove

Keyboard

Remove

Upper Cover

Remove

Button Board

Remove

Power Board

Remove

LED Board

Remove

Bluetooth Module

Remove

Bridge Board

Remove

Function Board

Remove

Thermal Module

Remove

Mainboard

Remove

I/OBoard

Screw List

Step

Upper Cover

Lower Cover

Button Board

LED Board

Bridge Board

I/O Board

Mainboard

Thermal Module

LCD Hinges

Speakers

M2*3

M2*3

M2*3

M2*3

M2*4

M2*3

M2*8

M2*8

Screw

M2*3

M2*4

M2*3

M2*3

Chapter 3

Remove

Speaker Module

Remove

LCD Module

2

1

2

1

2

5

7

4

2

4

1

3


86.WH202.004

86.WH202.004

86.WH202.005

86.WH202.002

86.WH202.005

86.WH202.005

86.WH202.005

86.WH202.005

86.WH202.005

86.WH202.005

86.WH202.002

86.WH202.005

51

Removing the Keyboard

1.

Push down on the latch holding the top center of the keyboard.

2.

Pry up the keyboard at the top center.

3.

Lift up the left and right corners of the keyboard forcefully to release latches under the board.

52 Chapter 3

4.

Turn the keyboard over.

5.

Unlock the FPC.

6.

Remove the FPC and the keyboard.

Chapter 3 53

Removing the Upper Cover

1.

See “Removing the Keyboard” on page 52.

2.

Unlock and remove the power FFC.

3.

Unlock and remove the buttonboard FFC.

4.

Remove the seven (7) screws in the upper cover.

54

Step

Upper Cover M2*8

Size

7


Chapter 3

5.

Turn the computer over. Detach the antenna cables from the retention guides.

6.

Remove the eleven (11) screws in the lower cover.

Step

Lower Cover

Size

M2*8 (red call out) 4

Quantity

M2x3 (green call out) 2

M2x4 (purple call out) 5

Screw Type

Chapter 3 55

7.

Open the LCD module, stand the LCD module vertically, then pry the upper cover away from the lower cover at the location shown.

8.

Continue to pry the covers apart long the front edge.

9.

Pry apart the upper cover along the sides.

56 Chapter 3

10.

Firmly pull the upper cover up off the latches underneath the cover.

11.

Remove the upper cover.

Chapter 3 57

Removing the Button Board

1.

See “Removing the Upper Cover” on page 54.

2.

Remove the tape from the touchpad FFC.

3.

Release the touchpad FFC locking latch and disconnect the touchPad FFC from the cover.

4.

Pull the button board FFC off the adhesive.

58 Chapter 3

5.

Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover.

Step

Button Board M2*3

Size

6.

Remove the button board from the Upper Cover.

2


Chapter 3 59

Removing the Power Board

1.


2.

Pry the power board off the adhesive and remove.

60 Chapter 3

Removing the LED Board

1.


2.

Unlock and remove the LED FFC from the mainboard.

3.

Remove the one (1) screw.

Step

LED Board M2*3

Size

4.

Lift the LED Board away from the chassis.

1


Chapter 3 61

Removing the Function Board

1.


2.

Remove the tape over the cables.

3.

Disconnect the microphone cable.

4.

Unlock and disconnect the function board FFC.

62 Chapter 3

5.

Pry up the function board and remove.

Chapter 3 63

Removing the Bluetooth Module

1.


2.

Disconnect the Bluetooth cable from the mainboard connector.

3.

Pry the Bluetooth module off the adhesive.

4.

Disconnect the cable from the Bluetooth module.

64 Chapter 3

Removing the Bridge Board

1.


2.

Remove the tape over the cables.

3.

Remove the two (2) screws.

Step

Bridge Board M2*3

Size

4.

Remove the bridge board from the chassis.

2


Chapter 3 65

Removing the I/O Board

1.


2.

See “Removing the Function Board” on page 62.

3.

See “Removing the Bridge Board” on page 65.

4.

Disconnect the speaker cable.

5.


Step

I/O Board M2*3

Size

1


66 Chapter 3

6.

Remove the I/O board from the chassis.

Chapter 3 67

Removing the Mainboard

1.

See “Removing the Power Board” on page 60.

2.

See “Removing the LED Board” on page 61.

3.

See “Removing the Function Board” on page 62.

4.

See “Removing the Bluetooth Module” on page 64.

5.

See “Removing the Bridge Board” on page 65.

6.

Remove the tape from the LCD cable.

7.

Disconnect the LCD cable.

8.

Disconnect the DC cable.

68 Chapter 3

9.


Step

Mainboard M2*3

Size

1

Quantity

Removing the Thermal Module

1.

See “Removing the Mainboard” on page 68.

2.

Disconnect the fan cable.

Screw Type

Chapter 3 69

3.

Remove the three (3) screws.

Step

Thermal Module M2*3

Size

4.

Remove the thermal module from the mainboard.

3


70 Chapter 3

Removing the LCD Module

1.


2.

Remove the DC jack housing.

3.

Lift up the chassis and pull the left antenna cables through to the front.

4.

Remove the adhesive tape from the antenna cables.

Chapter 3 71

5.

Remove the left antenna cables from the retention guides.

6.

Remove the right antenna cables from the antenna guides.

7.


72

Step

LCD Module M2*4

Size

2


Chapter 3

8.

Remove the LCD module from the chassis.

Removing the Speaker Module

1.

See “Removing the I/O Board” on page 66.

2.


3.

Remove the four (4) screws.

Step

Speakers M2*3

Size

4


Chapter 3 73

4.

Remove the adhesive tape off the speaker cables.

5.

Remove the cables from the retention guides and pull away.

74 Chapter 3

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Remove LCD

Panel from Main

Unit before proceeding

Remove

LCD Bezel

Remove

Camera Module

Remove

LCD Panel

Remove

LCD Cable

Remove

LCD Brackets

Remove

3G Antennas

Remove

Microphone

Remove

WLAN Antennas

Screw List

Step

LCD Bezel

LCD Panel

LCD Brackets

Screw

M2*4 Ni

M2*3

M2*3

2

4

4


86.WH202.001

86.WH202.005

86.WH202.005

Chapter 3 75

Removing the LCD Bezel

1.

See “Removing the LCD Module” on page 71.

2.

Remove the two (2) screw caps.

3.


Step

LCD Bezel M2*4 Ni

Size

2


4.

Starting from the bottom center of the bezel, pry the bezel upwards and away from the panel. Move along the edge and down each side until all sides of the bezel are removed.

NOTE: If necessary, use a pry to lift up the outside edges of the bezel.

76 Chapter 3

Chapter 3 77

Removing the Camera Module

1.

See “Removing the LCD Bezel” on page 76.

2.

Disconnect the camera cable.

3.

Pry the camera from the module.

78 Chapter 3

Removing the LCD Panel

1.

See “Removing the Camera Module” on page 78.

2.

Lift the foil off the LCD cable.

3.

Remove the four (4) securing screws from the LCD Panel.

Step

LCD Panel M2*3

Size

4

Quantity

4.

Lift the LCD Panel out of the module, top edge first, as shown.

Screw Type

Chapter 3 79

Removing the LCD Brackets and Cable

1.

See “Removing the LCD Panel” on page 79.

2.

Remove the four (4) screws of the LCD brackets.

Step

LED Panel

Brackets

M2*3

Size

4


3.

Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place.

4.

Lift up the tranaparent adhesive protector securing the cable to the LCD Panel.

80 Chapter 3

5.

Disconnect the cable from the panel connector and lift the FPC cable from the panel.

Chapter 3 81

Removing the Microphone Module

1.


2.

Lift the foil tabs off the microphone cable.

3.

Lift the foil tab off the micrphone module.

4.

Lift the microphone module clear of the module.

82 Chapter 3

Removing the 3G Antennas

1.


2.

Lift the foil tabs off the 3G right cable.

3.

Lift the right 3G antenna cable out of the retention guides.

Chapter 3 83

4.

Pry the right 3G antenna off the LCD module cover.

5.

Lift the right antenna foil off the adhesive backing.

6.

Lift the foil tab off the left 3G antenna cable.

84 Chapter 3

7.

Pull the left 3G antenna cable out of the retention guides.

8.

Pry the left 3G antenna off the LCD module cover.

Removing the WLAN Antennas

1.

See “Removing the 3G Antennas” on page 83.

2.

Remove the right WLAN antenna cable from the cable retention guides.

Chapter 3 85

3.

Pry the right WLAN antenna off the LCD module cover.

4.

Remove the left WLAN antenna cable away from the retention guides.

5.

Pry the WLAN antenna off the LCD module cover.

86 Chapter 3

LCD Module Reassembly Procedure

Replacing the WLAN Antennas

1.

Replace the left (white cable) and right (black cable) antennas as shown. Press down on the adhesive pads to secure the antennas in place.

2.

Lay the cables along the cable channel.

Chapter 3 87

Replacing the 3G Antennas

1.

Adhere the left 3G antenna (blue cable) onto the LCD module cover.

2.

Lay the cable through the cable channel guides.

3.

Replace the foil tabs over the cables.

88 Chapter 3

4.

Adhere the right side 3G antenna (yellow cable) to the LCD module case.

5.

Lay the cable through the cable channel guides.

6.

Replace the foil tabs over the cables.

Chapter 3 89

Replacing the Microphone

1.

Adhere the microphone into the LCD module cover.

2.

Replace the foil tab over the microphone.

3.

Lay the microphone cable onto the LCD module cover.

90 Chapter 3

4.

Replace the foil tabs.

Chapter 3 91

Replacing the LCD Cable

1.

Replace the LCD cable connector.

2.

Adhere the transparent connector protector.

3.

Adhere the LCD cable to LCD panel bottom side edge as shown.

92

NOTE: The circular portion of the cable runs along the panel side. The flat portion of the cable is adhered to the panel base.

Chapter 3

4.

Adhere the webcam LCD cable arm to the LCD panel.

NOTE: Pay attention to the proper location of the webcam cable arm.

Replacing the LCD Panel

1.

Align the left and right LCD panel brackets with the panel.

2.

Replace the four (4) screws.

Chapter 3 93

Step

LCD Module

Brackets

M2*3

Size

1

Quantity

3.

Replace the LCD panel into the LCD module cover bottom edge first.

Screw Type

4.


94 Chapter 3

Step

LCD Module

Brackets

M2*3

Size

5.

Adhere the LCD cable along the panel edge.

4


6.

Lay the cables though the left and right hinges as shown.

Replacing the Camera Module

1.

Adhere the camera to the LCD module cover.

Chapter 3 95

2.

Connect the webcam cable.

96 Chapter 3

Replacing the LCD Bezel

1.

Locate the bezel hinges first and press down until there are no gaps between the bezel and the LCD module cover hinge wells.

IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel.

2.

Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD

Module.

Chapter 3 97

3.

Replace the two (2) screws.

Step

LCD Bezel M2*4 Ni

Size

4.

Replace the two (2) screw covers.

2


98 Chapter 3

Main Module Reassembly Procedure

Replacing the Speakers

1.

Replace the two speaker housings into the bottom cover.

2.

Lay the speaker cables into the retention guides.

3.

Replace the adhesive tape.

Chapter 3 99

4.


Step

Speakers M2*3

Size

4

Quantity

Replacing the LCD Module

1.

Place the LCD module onto the main unit lower cover.

Screw Type

100 Chapter 3

2.


Step

LCD Hinges M2*4

Size

2

3.

Lay the right side cables into the retention guides.


4.

Lay the left side cables into the retention guides.

Chapter 3 101

5.


6.

Push the left side cables through the slot in the lower cover.

7.

Replace the DC power jack.

Replacing the Thermal Module

•

•

IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the

Thermal Module.

The following thermal grease types are approved for use:

Silmore GP50

Honeywell PCM45F-SP

102 Chapter 3

•

ShinEtsu 7762

The following thermal pads are approved for use:

1.

Eapus XR-PERemove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and

Isopropyl Alcohol, Acetone, or other approved cleaning agent.

2.

Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient.

3.

Align the screw holes on the Thermal Module and Mainboard and lower the module into place. Keep the module as level as possible to spread the thermal grease evenly.

4.

Tighten the three (3) captive screws in numerical order: 1, 2 then 3.

Step

Thermal Module M2*3

Size

3

1

2

4

Quantity

5.

Connect the thermal module cable to the mainboard.

Screw Type

Chapter 3 103

104 Chapter 3

Replacing the Mainboard

1.

Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis, left side first (1), then rotate it downward into position (2).

(1)

2.

Replace the one (1) screw in the mainboard.

(2)

Step

Mainboard M2*3

3.

Connect the DC power cable.

Size

4


Chapter 3 105

4.

Connect the LCD cable.

5.

Replace the adhesive tape over the LCD cable.

106 Chapter 3

Replacing the I/O Board

1.

Replace the I/O board, inserting the external connectors first 1, then lowering the board into place 2.

2.

Replace the one (1) screw.

Step

I/O Board M2*3

3.

Connect the speaker cable.

Size

1


Chapter 3 107

Replacing the Bridge Board

1.

Replace the bridge board, firmly seating the pcb in the underside connectors.

2.


Step

Bridge Board M2*3

Size

2

Quantity

3.

Replace the adhesive tape over the speaker cable.

Screw Type

108 Chapter 3

Replacing the Bluetooth Module

1.

Connect the Bluetooth cable to the Bluetooth module

2.

Replace the Bluetooth module.

3.

Connect the Bluetooth cable to the mainboard.

Chapter 3 109

Replacing the Function Board

1.

Replace the function board.

2.

Connect the function board FFC to the I/O board.

3.

Lock the function board FFC.

110 Chapter 3

4.

Connect the microphone cable to the I/O board.

5.

Replace the adhesive tape over the cables as shown.

Replacing the LED Board

1.

Replace the LED board.

Chapter 3 111

2.


Step

LED Board M2*3

3.

Connect the LED board FFC.

Size

1


4.

Lock the LED board FFC.

112 Chapter 3

Replacing the Power Board

1.

Replace the power board.

2.

Press down firmly to adhere in location.

Chapter 3 113

Replacing the Button Board

1.

Replace the button board.

2.


3.

Adhere the button board FFC to the upper cover.

114 Chapter 3

4.

Connect the touchpad FFC.

5.

Lock the touchpad FFC.

6.


Chapter 3 115

Replacing the Upper Cover

1.

Pull the power board FFC through the upper cover.

2.

Replace the upper cover ensuring the hinge covers are seated properly.

3.

Press down on the top left and right upper cover edges.

116 Chapter 3

4.

Press down around the upper cover edges.

5.

Press down firmly on the upper cover on the locations shown to ensure the underside latches engage properly.

Chapter 3 117

6.

Squeeze the bottom edge closed as shown.

7.

Turn the computer over and press down on the upper cover top edge.

8.

Replace the eleven (11) screws in the lower cover.

118

Step

Lower Cover

Size

M2*8 (red call out)

M2x3 (green call out)

4

2

Quantity

M2x4 (purple call out) 5

Screw Type

Chapter 3

9.

Pull the cable through completely.

10.

Lay the cable through the retention guides.

11.

Replace the seven (7) screws in the upper cover.

Step

Upper Cover M2*8

Size

7


Chapter 3 119

12.

Connect the button board FCC i) and lock it ii).

i) ii)

13.

Connect the power FFC i) and lock it ii).

i) ii)

120 Chapter 3

Replacing the Keyboard

1.

Connect the keyboard FPC i) and lock it ii).

i) ii)

2.

Turn the keyboard over.

3.

Press down on the keyboard to engage the top center latch.

Chapter 3 121

Replacing the 3G Module

1.

Replace the 3G module.

2.

Replace the on (1) screw.

Step

3G Module M2*3

Size

1


3.

Replace the two (2) connectors. Yellow cable on the HDD bay side connector, Blue on the right side connector.

122 Chapter 3

Replacing the WLAN Module

1.

Replace the WLAN module.

2.


Step

WLAN Module M2*3

Size

1


3.

Replace the two connectors. The Black cable on the HDD bay side connector, the White cable on the right side edge connector.

Chapter 3 123

Replacing the Hard Disk Drive

1.

Replace the HDD into the carrier.

2.

Replace the four (4) screws, two (2) on each side.

Step

HDD Module M3*3

Size

3.

Replace the HDD module into the HDD bay.

4


124 Chapter 3

4.

Slide the HDD module forward to engage the connectors.

5.

Ensure the pull tab is tucked down neatly.

Chapter 3 125

Replacing the DIMM Module

1.

Replace the DIMM module.

2.

Press the DIMM module to lock into place.

Replacing the Lower Covers

1.

Replace the HDD cover by first locating the external edge flanges (1) and then lowering into place (2).

1

2

126 Chapter 3

2.

Replace the DIMM module cover by first inserting the internal edge (1) and then lowering into place (2) as shown.

2

1

3.

Tighten the three (3) captive screws of the HDD cover and the one (1) captive screw of the DIMM cover.

Replacing the Battery

1.

Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2).

2.

Slide the battery lock in the direction shown to secure the battery in place.

1

2

Chapter 3 127

Replacing the SD Dummy Card

1.

Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing.

128 Chapter 3

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power On Issue

No Display Issue

LCD Failure

Internal Keyboard Failure

TouchPad Failure

Internal Speaker Failure

Internal Microphone Failure

WLAN Failure

Thermal Unit Failure

Other Functions Failure

Intermittent Failures

Undermined Failures

Go To

Page 130

Page 131

Page 133

Page 133

Page 134

Page 134

Page 136

Page 138

Page 139

Page 140

Page 141

Page 141

4.

If the Issue is still not resolved, see “Online Support Information” on page 167.

Chapter 4 129

Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Swap

AC/Battery Check

AC/Batt only power on

OK

NG

OK

Check

Power/B

Whether OK

NG

Swap Power

SW/B

Swap M/B

Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

1.

Check the power cable is properly connected to the computer and the electrical outlet.

2.

Remove any extension cables between the computer and the outlet.

3.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.

4.

Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page

139) and fan airways are free of obstructions.

5.

Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.

6.

Remove any recently installed software.

7.


130 Chapter 4

No Display Issue

If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

START

Replace LCD panel/cable

No LCD panel/cable ok?

Replace

M/B

Power On?

No go to no power trouble shooting step

Ext. DDRRAM module well connected?

No

Connect it well

Ext. DDRRAM module OK?

No

Replace

Ext. DDR RAM module

LCD cable well connected?

No Connect it well

No POST or Video

If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.

1.

Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5 . Reference Product pages for specific model procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:

•

Fans start up

•

Status LEDs light up

If there is no power, see “Power On Issue” on page 130.

3.

Drain any stored power by removing the power cable and battery and holding down the power button for

10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model).

If the POST or video appears on the external display, see “LCD Failure” on page 133.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer.

If the computer boots correctly, add the devices one by one until the failure point is discovered.

6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 38).

8.


Chapter 4 131

Abnormal Video Display

If video displays abnormally, perform the following actions one at a time to correct the problem.

1.

Reboot the computer.

2.

If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and

should be replaced. See “Disassembly Process” on page 38.

3.

If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD

is faulty and should be replaced. See “Disassembly Process” on page 38.

4.

Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.

NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.

If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See

“Disassembly Process” on page 38.

5.

Check the display resolution is correctly configured: a.

Minimize or close all Windows. b.

If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. c.

If desktop display resolution is not normal, right-click on the desktop and select

Personalize

´

Display Settings . d.

Click and drag the Resolution slider to the desired resolution. e.

Click Apply and check the display. Readjust if necessary.

6.

Roll back the video driver to the previous version if updated.

7.

Remove and reinstall the video driver.

8.

Check the Device Manager to determine that:

•

The device is properly installed. There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

No hardware is listed under Other Devices.

•

9.


10.

Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.

11.


Random Loss of BIOS Settings

If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem.

1.

If the computer is more than one year old, replace the CMOS battery.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices.

If the BIOS settings are still lost, replace the cables.

4.

If HDD information is missing from the BIOS, the drive may be defective and should be replaced.

5.

Replace the Motherboard.

6.


132 Chapter 4

LCD Failure

If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Start

OK

Check LCD module?

NG

Swap

LCD cable

/LCD panel

Swap M/B

Built-In Keyboard Failure

If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

START

Keyboard FPC well connected?

No

Connect it well

Keyboard OK?

No

Replace keyboard

Replace M/B

Chapter 4 133

TouchPad Failure

If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Check M/B

T/P FFC

NG

Re-assemble the T/P FFC to

M/B

OK OK

Check Logic

Upper

NG

Swap/Reassemble the

T/P board or

T/P FFC

Swap M/B

Internal Speaker Failure

If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Check M/B

SPK cable

NG

Re-assemble the SPK cable to M/B

OK OK

Check Logic

Lower

NG

Swap Logic lower

Swap M/B

Sound Problems

If sound problems are experienced, perform the following actions one at a time to correct the problem.

134 Chapter 4

1.

Reboot the computer.

2.

Navigate to Start

´

Control Panel

´

System and Maintenance

´

System

´

Device Manager . Check the Device Manager to determine that:

•

•

The device is properly installed.

There are no red Xs or yellow exclamation marks.

•

•



3.

Roll back the audio driver to the previous version, if updated recently.

4.

Remove and reinstall the audio driver.

5.

Ensure that all volume controls are set mid range: a.

Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.

b.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6.

Navigate to Start

´

Control Panel

´

Hardware and Sound

´

Sound . Ensure that Speakers are selected as the default audio device (green check mark).

NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices

(clear by default).

7.

Select Speakers and click Configure to start Speaker Setup . Follow the onscreen prompts to configure the speakers.

8.

Remove and recently installed hardware or software.

9.

Restore system and file settings from a known good date using System Restore .

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10.

Reinstall the Operating System.

11.


Chapter 4 135

Internal Microphone Failure

If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Start

OK

Check M/B

Mic cable

OK

NG

Re-assemble the MIC cable to M/B

Check MIC wire of LCD module

OK

NG

Swap MIC wire of LCD module

Swap M/B

[

Microphone Problems

If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

1.

Check that the microphone is enabled. Navigate to Start

´

Control Panel

´

Hardware and Sound

´

Sound and select the Recording tab.

2.

Right-click on the Recording tab and select Show Disabled Devices (clear by default).

3.

The microphone appears on the Recording tab.

4.

Right-click on the microphone and select Enable .

5.

Select the microphone then click Properties . Select the Levels tab.

6.

Increase the volume to the maximum setting and click OK .

7.

Test the microphone hardware: a.

Select the microphone and click Configure .

b.

Select Set up microphone .

c.

Select the microphone type from the list and click Next .

d.

Follow the onscreen prompts to complete the test.

8.


136 Chapter 4

HDD Not Operating Correctly

If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.

1.

Disconnect all external devices.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

Run the Windows 7 Startup Repair Utility: a.

insert the Windows 7 Operating System DVD in the ODD and restart the computer. b.

When prompted, press any key to start to the operating system DVD. c.

The Install Windows screen displays. Click Next . d.

Select Repair your computer . e.

The System Recovery Options screen displays. Click Next . f.

Select the appropriate operating system, and click Next .

NOTE: Click Load Drivers if controller drives are required. g.

Select Startup Repair . h.

Startup Repair attempts to locate and resolve issues with the computer.

i.

When complete, click Finish .

If an issue is discovered, follow the onscreen information to resolve the problem.

4.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

5.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that

CD/DVD drive is set as the first boot device on the Boot menu.

6.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

7.

Remove any recently added hardware and associated software.

8.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

9.

Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see

Windows Help and Support.

10.



11.

Replace the HDD. See “Disassembly Process” on page 38.

Chapter 4 137

USB Failure

If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU:

Start

OK

Check IO/B to M/B

CONN

OK

NG

OK

Re-assemble the IO/B

CONN to M/B

Swap IO/B

Check IO/B

NG

Swap M/B

Wireless Function Failure

If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Start

OK

NG

Re-assemble the antenna to

WL card

Check WL antenna to WL card

OK

Check antenna

OK

NG

Swap The antenna

OK OK

Check WL card

NG

Swap the WL card

Swap M/B

138 Chapter 4

Thermal Unit Failure

If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

START

Fan power cable well connected?

No Connect it well

Fan OK?

No Replace fan

CPU

Heat sink well seated?

No Seat it well

Replace M/B

External Mouse Failure

If an external Mouse fails, perform the following actions one at a time to correct the problem.

1.

Try an alternative mouse.

2.

If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

3.

If the mouse uses a USB connection, try an alternate USB port.

4.

Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.

5.

Restart the computer.

6.

Remove any recently added hardware and associated software.

7.

Remove any recently added software and reboot.

8.



9.

Run the Event Viewer to check the events log for errors. For more information see Windows Help and

Support.

10.

Roll back the mouse driver to the previous version if updated recently.

11.

Remove and reinstall the mouse driver.

12.

Check the Device Manager to determine that:

•

The device is properly installed. There are no red Xs or yellow exclamation marks.

•

•



Chapter 4 139

13.


Other Failures

If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or

Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective

FRUs:

1.

Check Drive whether is OK.

2.

Check Test Fixture is ok.

3.

Swap M/B to Try.

140 Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE:

Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On

Issue” on page 130.):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

• Non-Acer devices

•

•

•

•

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

•

•

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

•

•

System board

LCD assembly

Chapter 4 141

Post Codes

SEC

PEI

DXE

BDS

SMM

S3

ASL

These tables describe the POST codes and descriptions during the POST.

Post Code Range

PostBDS

Phase

InsydeH2ODDT™

Reserve

OEM Reserve

Reserved

POST Code Range

0x01 - 0x0F

0x70 - 0x9F

0x40 - 0x6F

0x10 - 0x3F

0xA0 - 0xBF

0xC0 - 0xCF

0x51 – 0x55

0xE1 – 0xE4

0xF9 – 0xFE

0xD0 – 0xD7

0xE8 – 0xEB

0xD8 – 0xE0

0xE5 – 0xE7

0xEC – 0xF8

SEC Phase POST Code Table

Functionality Name (Include\

PostCode.h)

SEC_SYSTEM_POWER_ON

SEC_BEFORE_MICROCODE_PATCH

SEC_AFTER_MICROCODE_PATCH

SEC_ACCESS_CSR

SEC_GENERIC_MSRINIT

SEC_CPU_SPEEDCFG

SEC_SETUP_CAR_OK

SEC_FORCE_MAX_RATIO

Phase

SEC

SEC

SEC

SEC

SEC

SEC

SEC

7

8

5

6

2

3

4

Post

Code

1

Description

SEC_GO_TO_SECSTARTUP

SEC_GO_TO_PEICORE

SEC

SEC

SEC

9

0A

CPU power on and switch to

Protected mode

Patching CPU microcode

Setup Cache as RAM

PCIE MMIO Base Address initial

CPU Generic MSR initialization

Setup CPU speed

Cache as RAM test

Tune CPU frequency ratio to maximum level

Setup BIOS ROM cache

Enter Boot Firmware Volume

NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.

142 Chapter 4

PEI Phase POST Code Table:


PEI_SIO_INIT

PostCode.h)

PEI_CPU_REG_INIT

PEI_CPU_AP_INIT

PEI_CPU_HT_RESET

PEI_PCIE_MMIO_INIT

PEI_NB_REG_INIT

PEI_SB_REG_INIT

PEI_PCIE_TRAINING

PEI_TPM_INIT

PEI_SMBUS_INIT

PEI_PROGRAM_CLOCK_GEN

PEI_IGD_EARLY_INITIAL

Phase

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI_HECI_INIT

PEI_WATCHDOG_INIT

PEI_MEMORY_INIT

PEI_MEMORY_INIT_FOR_CRISIS

PEI_MEMORY_INSTALL

PEI_TXTPEI

PEI_SWITCH_STACK

PEI_MEMORY_CALLBACK

PEI_ENTER_RECOVERY_MODE

PEI_RECOVERY_MEDIA_FOUND

PEI

PEI

PEI_RECOVERY_MEDIA_NOT_FOUND PEI

PEI_RECOVERY_LOAD_FILE_DONE PEI

PEI_RECOVERY_START_FLASH

PEI_ENTER_DXEIPL

PEI_FINDING_DXE_CORE

PEI_GO_TO_DXE_CORE

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

Post

Code

70

71

72

73

74

75

76

77

78

79

7A

7B

7C

7D

7E

7F

80

81

82

83

84

85

86

87

88

89

8A

8B

Description

Super I/O Initialization

CPU Early Initialization

Multi-processor Early Initial

HyperTransport Initialization

PCIE MMIO BAR Initialization

North Bridge Early Initialization

South Bridge Early Initialization

PCIE Training

TPM Initialization

SMBUS Early Initialization

Clock Generator Initialization

Internal Graphic device early

Initialization

HECI Initialization

Watchdog timer Initialization

Memory Initial for Normal boot.

Memory Initial for Crisis Recovery

Simple Memory test

TXT function early Initialization

Start to use Memory

Set cache for physical memory

Recovery device Initialization

Found Recovery image

Recovery image not found

Load Recovery Image completed

Start Flash BIOS with Recovery image

Loading BIOS image to RAM

Loading DXE core

Enter DXE core


Chapter 4 143

144

DXE Phase POST Code Table:


PostCode.h)

DXE_TCGDXE

DXE_SB_SPI_INIT

DXE_CF9_RESET

DXE_SB_SERIAL_GPIO_INIT

Phase

DXE

DXE

DXE

DXE

PostCode

40

41

42

43

Description

DXE_SMMACCESS

DXE_NB_INIT

DXE_SIO_INIT

DXE_LEGACY_REGION

DXE_SB_INIT

DXE_IDENTIFY_FLASH_DEVICE

DXE_FTW_INIT

DXE_VARIABLE_INIT

DXE_VARIABLE_INIT_FAIL

DXE_MTC_INIT

DXE_CPU_INIT

DXE_MP_CPU_INIT

DXE_SMBUS_INIT

DXE_SMART_TIMER_INIT

DXE_PCRTC_INIT

DXE_SATA_INIT

DXE_SMM_CONTROLER_INIT

DXE_LEGACY_INTERRUPT

DXE_RELOCATE_SMBASE

DXE_FIRST_SMI

DXE_VTD_INIT

DXE_BEFORE_CSM16_INIT

DXE_AFTER_CSM16_INIT

DXE_LOAD_ACPI_TABLE

DXE_SB_DISPATCH

DXE_SB_IOTRAP_INIT

DXE_SUBCLASS_DRIVER

DXE_PPM_INIT

DXE_HECIDRV_INIT

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

44

45

46

47

48

49

4A

4B

4C

4D

4E

4F

50

51

52

53

54

55

56

57

58

59

5A

5B

5C

5D

5E

5F

60


TPM initial in DXE

South bridge SPI initialization

Setup Reset service

South bridge Serial GPIO initialization

Setup SMM ACCE SS service

North bridge Middle initialization

Super I/O DXE initialization

Setup Legacy Region service

South Bridge Middle initialization

Identify Flash device

Fault Tolerant Write verification

Variable Service initialization

Fail to initial Variable Service

MTC Initial

CPU Middle Initialization

Multi-processor MiddleInitialization

SMBUS Driver Initialization

8259 Initialization

RTC Initialization

SATA Controller earlyInitialization

Setup SMM Control service

Setup Legacy Interrupt service

Relocate SMM BASE

SMI test

VTD Initial

Legacy BIOS Initialization

Legacy interrupt function Initialization

ACPI Table Initialization

Setup SB SMM Dispatcher service

Setup SB IOTRAP Service

Build AMT Table

PPM Initialization

HECIDRV Initialization

Chapter 4

BDS Phase POST Code Table:


PostCode.h)

BDS_ENTER_BDS

BDS_INSTALL_HOTKEY

BDS_ASF_INIT

BDS_PCI_ENUMERATION_START

BDS_BEFORE_PCIIO_INSTALL

BDS_PCI_ENUMERATION_END

BDS_CONNECT_CONSOLE_IN

BDS_CONNECT_CONSOLE_OUT

BDS_CONNECT_STD_ERR

BDS_CONNECT_USB_HC

BDS_CONNECT_USB_BUS

BDS_CONNECT_USB_DEVICE

BDS_NO_CONSOLE_ACTION

BDS_DISPLAY_LOGO_SYSTEM_INFO

BDS_START_IDE_CONTROLLER

BDS_START_SATA_CONTROLLER

BDS_START_ISA_ACPI_CONTROLLER

BDS_START_ISA_BUS

BDS_START_ISA_FDD

BDS_START_ISA_SEIRAL

BDS_START_IDE_BUS

BDS_START_AHCI_BUS

BDS_CONNECT_LEGACY_ROM

BDS_ENUMERATE_ALL_BOOT_OPTION

BDS_END_OF_BOOT_SELECTION

BDS_ENTER_SETUP

BDS_ENTER_BOOT_MANAGER

BDS_BOOT_DEVICE_SELECT

BDS_EFI64_SHADOW_ALL_LEGACY_RO

M

BDS_ACPI_S3SAVE

BDS_READY_TO_BOOT_EVENT

BDS_GO_LEGACY_BOOT

BDS_GO_UEFI_BOOT

BDS_LEGACY16_PREPARE_TO_BOOT

BDS_EXIT_BOOT_SERVICES

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS_LEGACY_BOOT_EVENT

BDS_ENTER_LEGACY_16_BOOT

BDS_RECOVERY_START_FLASH

Phase

BDS

BDS

BDS

BDS

BDS

BDS

BDS

22

23

24

25

1E

1F

20

21

1A

1B

1C

1D

17

18

19

2A

2B

2C

26

27

28

29

11

12

13

14

Post

Code

10

15

16

Description

Enter BDS entry

Install Hotkey service

ASF Initialization

PCI enumeration

PCI resource assign complete

PCI enumeration complete

Keyboard Controller, Keyboard and

Mouse initialization

Video device initialization

Error report device initialization

USB host controller initialization

USB BUS driver initialization

USB device driver initialization

Console device initial fail

Display logo or system information

IDE controller initialization

SATA controller initialization

SIO controller initialization

ISA BUS driver initialization

Floppy device initialization

Serial device initialization

IDE device initialization

AHCI device initialization

Dispatch option ROMs

Get boot device information

End of boot selection

Enter Setup Menu

Enter Boot manager

Try to boot system to OS

Shadow Misc Option ROM

BDS

BDS

BDS

2D

2E

2F

30

31

32

33

34

35

Save S3 resume required data in RAM

Last Chipset initial before boot to OS

Start to boot Legacy OS

Start to boot UEFI OS

Prepare to Boot to Legacy OS

Send END of POST Message to ME via HECI

Last Chipset initial before boot to

Legacy OS.

Ready to Boot Legacy OS.

Fast Recovery Start Flash.

Chapter 4 145


PostBDS POST Code Table


PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

Phase

POST

_BDS

POST

_BDS

POST

_BDS

POST

_BDS

Post

Code

F9

FB

FD

FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

S3 Functions POST Code Table

Functionality Name (Include\ PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

Phase

POST

_BDS

POST

_BDS

POST

_BDS

POST

_BDS

Post

Code

F9

FB

FD

FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

ACPI Functions POST Code Table

Functionality Name (Include\ PostCode.h)

ASL_ENTER_S1

ASL_ENTER_S3

ASL_ENTER_S4

ASL_ENTER_S5

ASL_WAKEUP_S1

ASL_WAKEUP_S3

ASL_WAKEUP_S4

Phase

ASL

ASL

ASL

ASL

ASL

ASL

ASL

54

55

E1

E3

E4

Post

Code

51

53

Description

Prepare to enter S1

Prepare to enter S3

Prepare to enter S4

Prepare to enter S5

System wakeup from S1



146

SMM Functions POST Code Table


PostCode.h)

SMM_IDENTIFY_FLASH_DEVICE

SMM_SMM_PLATFORM_INIT

SMM_ACPI_ENABLE_START

SMM_ACPI_ENABLE_END

SMM_S1_SLEEP_CALLBACK


Phase

SMM

SMM

SMM

SMM

SMM

SMM

Post

Code

0xA0

0xA2

0xA6

0xA7

0xA1

0xA3

Description

Identify Flash device in SMM

SMM service initial

OS call ACPI enable function

ACPI enable function complete

Enter S1

Enter S3

Chapter 4


PostCode.h)



SMM_ACPI_DISABLE_START

SMM_ACPI_DISABLE_END

Phase

SMM

SMM

SMM

SMM

Post

Code

0xA4

0xA5

0xA8

0xA9

Description

Enter S4

Enter S5

OS call ACPI disable function

ACPI disable function complete

InsydeH2ODDT Debugger POST Code Table

Functionality Name

(Include\ PostCode.h)

Used by Insyde debugger









PostCode

0x0D

0xD0

0xD1

0xD2

0xD3

0xD4

0xD5

0xD6

0xD7

Description

Waiting for device connect

Waiting for device connect

InsydeH2ODDT Ready

EHCI not found

Debug port connect low speed device

DDT Cable become low speed device

DDT Cable Transmission Error (Get descriptor fail)

DDT Cable Transmission Error (Set Debug mode fail)

DDT Cable Transmission Error (Set address fail)

Chapter 4 147

148 Chapter 4

Jumper and Connector Locations

Mainboard Description

Top View

Chapter 5

Chapter 5

ITEM

SW1

LED1

PJP1

JP3

JLVDS1

JP18

JP23

JKB1

JP11

JP2

JBT1

DESCRIPTION

NAV50 Power Button

NAV50 Power LED

AC-IN Jack

SIM Connector

LCD Connector

LED/B Connector

NAV60 Power/B Connector

Internal Keyboard Connector

T/P Connector

Bridge/B Connector

B/T connector

149

Bottom View

150

ITEM

PJP2

JCRT1

JUSB1

JUSB2

JHDD1

JDIM1

JP12

JDIM1

DESCRIPTION

Battery Connector

CRT Connector

USB Connector

USB Connector

HDD Connector

WWAN Connector

FAN Connector

RAM Connector

Chapter 5

Clearing Password Check and BIOS Recovery

This section provide you the standard operating procedures of clearing password and BIOS recovery for the computer. There is one Hardware Open Gap on the mainboard for clearing password check, and one Hotkey for enabling BIOS Recovery.

Clearing Password Check

Hardware Open Gap Description is as follows:

R1184

Item Description

Clear CMOS Jumper

The J3 jumper is located on the mainboard close to the DIMM module.

J3 Electrical Schematic

Steps for Clearing BIOS Password Check

If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps:

1.

Power Off the system, and remove HDD, AC and Battery from the machine.

2.

Disconnect the RTC Battery cable and locate the R1184 jumper in the DIMM bay.

3.

Use an electric conductivity tool to short the two points of the HW Gap.

4.

Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS

POST finish. Then remove the tool from the HW Gap.

5.

Restart system. Press F2 key to enter BIOS Setup menu.

6.

If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again.

NOTE: These steps are only for clearing BIOS Password (Supervisor Password and User Password).

Chapter 5 151

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block:

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous

BIOS flashing process failed.

BIOS Recovery Hotkey:

The system provides a function hotkey: Fn+Esc , for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot

Block.

Steps for BIOS Recovery from USB Storage:

Before doing this, prepare the Crisis USB key. The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS.

Follow the steps below:

1.

Save ROM file (file name: JAL90x64.fd

) to the root directory of USB storage.

2.

Plug USB storage into USB port.

3.

Press Fn + ESC button then plug in AC.

The Power button flashes once.

4.

Press Power button to initiate system CRISIS mode.

When CRISIS is complete, the system auto restarts with a workable BIOS.

5.

Update the latest version BIOS for this machine by regular BIOS flashing process.

Steps for BIOS Recovery by Crisis Disk:

Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS.

Follow the steps below:

1.

Power Off failed system.

2.

Attach a USB floppy drive to the failed system.

3.

Copy xxxxx.wph

to tool's folder and rename it as BIOS.wph

.

4.

Execute wincris.exe

to start the Crisis Disk Build.

5.

Select Removable and click Start .

6.

Select Quick Format Disk and click Start . A progress screen displays.

7.

Click OK to complete the process.

8.

Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system.

9.

In the power-off state, press and hold Fn+Esc then press the Power button.

The system powers on and the Crisis BIOS Recovery process begins.

BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems.

When the Crisis flash process is finished, the system restarts with a workable BIOS.

Update to the latest version BIOS for the system using the regular BIOS flashing process.

152 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded Diagrams

Main Assembly

No.

Description Acer P/N No.

Description Acer P/N

LCD Assembly

No.

Description Acer P/N No.

Description Acer P/N

Chapter 6 153

FRU List

CATEGORY

BOARD

BLUE TOOTH 2.1

Acer Description

CARD READER BOARD

AcerPN

BH.21100.004

55.WH202.001

BRIDGE BOARD

BUTTON BOARD

LED BOARD

55.WH202.002

55.WH202.003

55.WH202.004

154

CABLE

POWER BOARD 55.WH202.005

FUNCTION BOARD 55.WH202.006

FOXCONN WIRELESS LAN ATHEROS HB93 1X2 BGN

(HM)

NI.23600.046

FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BG (HM) NI.23600.047

FOXCONN WIRELESS LAN BROADCOM 4312H BG

(HM)

NI.23600.053

HUAWEI EM770W LC.21300.008

QUALCOMM GOBI2000-VERIZON

FOXCONN BROADCOM BCM970010 MEDIA

PROCESSOR MINI-CARD LINK W/ H.264/VC1/MPEG2

FOXCONN QUARTICS QV1721 MEDIA CO-

PROCESSOR MINI-CARD TTH130.00 W

TBD

LC.21300.032

LA.20500.003

LA.23700.001

Chapter 6

Chapter 6

CATEGORY Acer Description

BLUE TOOTH CABLE

DC-IN CABLE

POWER CORD US 3 PIN

POWER CORD EU 3 PIN

POWER CORD AUS 3 PIN

POWER CORD UK 3 PIN

POWER CORD CHINA 3 PIN

POWER CORD SWISS 3 PIN

POWER CORD ITALIAN 3 PIN

POWER CORD DENMARK 3 PIN

POWER CORD JP 3 PIN

POWER CORD SOUTH AFRICA 3 PIN

POWER CORD KOREA 3 PIN

POWER CORD ISRAEL 3 PIN

POWER CORD INDIA 3 PIN

POWER CORD TWN 3 PIN

POWER CORD ARGENTINA 3 PIN

AC CLIP US

AC CLIP EU

AC CLIP AUSTRALIA

AC CLIP UK

AC CLIP ARGETINA

AC CLIP CHINA

AC CLIP BRAZIL

AC CLIP S-AFRICA

AC CLIP KOREA

ANTENNA WLAN-MAIN

ANTENNA WLAN-AUX

AcerPN

50.WH202.001

50.WH202.002

27.TAVV5.001

27.TAVV5.002

27.TAVV5.003

27.TAVV5.004

27.TAVV5.005

27.TAVV5.006

27.TAVV5.007

27.TAVV5.008

27.TAVV5.009

27.TAVV5.010

27.TAVV5.011

27.TAVV5.012

27.TAVV5.013

27.TAVV5.014

27.APV02.001

27.WH202.001

27.WH202.002

27.WH202.003

27.WH202.004

27.WH202.005

27.WH202.006

27.WH202.007

27.WH202.008

27.WH202.009

50.WH202.003

50.WH202.004

155

CATEGORY

LCD CABLE

Acer Description AcerPN

50.WH202.005

156

ANTENNA 3G-MAIN

ANTENNA 3G-AUX

50.WH302.001

50.WH302.002

CASE/COVER/BRACKET ASSEMBLY

UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR -

SILVER - GTW

UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR -

BLACK SILVER - GTW


SILVER - GTW


BLACK SILVER - PB


SILVER - PB


BLACK SILVER - PB


SILVER - PB

LOWER CASE ASSY FOR W/3G-BLACK

LOWER CASE ASSY FOR W/3G-WHITE

LOWER CASE ASSY FOR W/O 3G-BLACK

LOWER CASE ASSY FOR W/O 3G-WHITE

HDD DOOR-BLACK

HDD DOOR-WHITE

60.WH402.001

60.WH202.002

60.WH402.002

60.BGL02.001

60.BGN02.001

60.BGL02.002

60.BGN02.002

60.WH202.003

60.WH402.003

60.WH202.004

60.WH402.004

42.WH202.001

42.WH402.001

o

RAM DOOR-BLACK

RAM DOOR-WHITE

42.WH202.002

42.WH402.002

Chapter 6

CATEGORY

HDD HOUSING


33.WH202.001

LCD COVER-BLACK GTW

LCD COVER-BLACK PB

LCD COVER-WHITE GTW

LCD COVER-WHITE PB

LCD BEZEL-BLACK

LCD BEZEL-WHITE

LCD BRACKET R&L

CAMERA

HEATSINK

CAMERA 0.3M

THERMAL MOUDLE (FAN)

60.WH202.005

60.BGL02.003

60.WH402.005

60.BGN02.003

60.WH202.006

60.WH402.006

33.WH202.002

57.WH202.001

60.WH202.007

Chapter 6 157

158

CATEGORY

KEYBOARD


Keyboard GATEWAY GP-0T SJV01_PT Internal 10

Standard 84KS Black US International Texture


Standard 84KS Black Arabic Texture


Standard 84KS Black Chinese Texture


Standard 84KS Black Russian Texture


Standard 84KS Black US International w/ Hebrew Texture


Standard 84KS Black Thailand Texture


Standard 85KS Black UK Texture


Standard 85KS Black German Texture


Standard 85KS Black Swiss/G Texture


Standard 85KS Black Belgium Texture


Standard 85KS Black Danish Texture


Standard 85KS Black Italian Texture


Standard 85KS Black French Texture


Standard 85KS Black Hungarian Texture


Standard 85KS Black Norwegian Texture


Standard 85KS Black Portuguese Texture


Standard 85KS Black Spanish Texture


Standard 85KS Black US w/ Canadian French Texture


Standard 85KS Black Turkish Texture


Standard 85KS Black Sweden Texture


Standard 85KS Black FR/Arabic Texture


Standard 85KS Black Nordic Texture


Standard 85KS Black SLO/CRO Texture


Standard 85KS Black CZ/SK Texture

KB.I100G.022

KB.I100G.003

KB.I100G.007

KB.I100G.013

KB.I100G.009

KB.I100G.012

KB.I100G.016

KB.I100G.017

KB.I100G.026

KB.I100G.002

KB.I100G.006

KB.I100G.018

KB.I100G.027

KB.I100G.023

KB.I100G.025

KB.I100G.010

KB.I100G.020

KB.I100G.028

KB.I100G.024

KB.I100G.021

KB.I100G.008

KB.I100G.015

KB.I100G.019

KB.I100G.005

Chapter 6

Chapter 6

CATEGORY Acer Description


Standard 85KS Black Brazilian Portuguese Texture


Standard 88KS Black Japanese Texture

Keyboard GATEWAY GP-0T White SJV01_PT Internal 10

Standard 84KS White US International Texture


Standard 84KS White Greek Texture


Standard 84KS White Arabic Texture


Standard 84KS White Chinese Texture


Standard 84KS White Russian Texture


Standard 84KS White US International w/ Hebrew Tex


Standard 84KS White Thailand Texture


Standard 85KS White UK Texture


Standard 85KS White German Texture


Standard 85KS White Swiss/G Texture


Standard 85KS White Belgium Texture


Standard 85KS White Danish Texture


Standard 85KS White Italian Texture


Standard 85KS White French Texture


Standard 85KS White Hungarian Texture


Standard 85KS White Norwegian Texture


Standard 85KS White Portuguese Texture


Standard 85KS White Spanish Texture


Standard 85KS White US w/ Canadian French Texture


Standard 85KS White Turkish Texture


Standard 85KS White Sweden Texture


Standard 85KS White FR/Arabic Texture


Standard 85KS White Nordic Texture

AcerPN

KB.I100G.004

KB.I100G.014

KB.I100G.055

KB.I100G.039

KB.I100G.030

KB.I100G.034

KB.I100G.047

KB.I100G.056

KB.I100G.052

KB.I100G.054

KB.I100G.038

KB.I100G.051

KB.I100G.031

KB.I100G.035

KB.I100G.041

KB.I100G.037

KB.I100G.040

KB.I100G.045

KB.I100G.046

KB.I100G.049

KB.I100G.057

KB.I100G.053

KB.I100G.050

KB.I100G.036

KB.I100G.044

159

LCD

CATEGORY

Mainboard

Acer Description


Standard 85KS White SLO/CRO Texture


Standard 85KS White CZ/SK Texture


Standard 85KS White Brazilian Portuguese Texture


Standard 88KS White Japanese Texture

AcerPN

KB.I100G.048

KB.I100G.033

KB.I100G.032

KB.I100G.042

ASSY LED MODULE 10.1" WSVGA None Glare W/

ANTENNA, CCD, BLACK - GTW

ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA,

CCD, BLACK - GTW


CCD, BLACK - PB


ANTENNA, CCD, WHITE - GTW


CCD, WHITE - GTW


ANTENNA, CCD, WHITE - PB


ANTENNA, CCD, RED - GTW


CCD, RED - GTW


ANTENNA, CCD, RED - PB


ANTENNA, CCD, 3G, BLACK - GTW


ANTENNA, CCD, 3G, WHITE - GTW


CCD, 3G, WHITE - GTW


ANTENNA, CCD, 3G, WHITE - PB


CCD, 3G, WHITE - PB

6M.WH202.001

6M.WH202.002

6M.BGL02.002

6M.WH402.001

6M.WH402.002

6M.BGN02.001

6M.WH602.001

6M.WH602.002

6M.BGM02.001

6M.WH302.001

6M.WH502.001

6M.WH502.002

6M.BGR02.001

6M.BGR02.002

LT21 LF N450/NM10/3G MB.BGL02.001

DOT S2 LF N450/NM10/3G MB.BGP02.001

160

MISCELLANEOUS

CU FOIL FOR MEDIA PROCESSOR

LCD SCREW MYLAR-BLACK

SPEAKER

47.WH202.001

47.WH202.002

Chapter 6

CATEGORY

MIC SET FOR W/3G


23.WH302.001

Screw List

CATEGORY

SCREW


Chapter 6 161

Appendix A

Model Definition and Configuration

Model

DOTS2-

21G25n

DOTS2-

21G16n

DOTS2-

21G16n

DOTS2-

21G25n

DOTS2-

21G16n

Acer

Part No

LU.BGL

0D.002

LU.BGL

0B.002

LU.BGL

0B.001

LU.BGL

0D.001

LU.BGN

0D.001

Description

DOTS2-21G25n SNW7ST32DTDE1

UMACkk 1*1G/250/BT/6L2.2/5R/

CBSD_bgn_0.3D_BAG_GEk_DE41

DOT_S2.GE/120

DOTS2-21G16n AOXPHDTFR1

UMACkk 1*1G/160/6L2.2/5R/

CB_bgn_0.3D_GEk_FR51

DOT_S2.FR/002

DOTS2-21G16n AOXPHDTFR1

UMACkk 1*1G/160/3L2.2/5R/


DOT_S2.FR/001

DOTS2-21G25n SNW7ST32DTFR1

UMACkk 1*1G/250/6L2.2/5R/


DOT_S2.FR/003

DOTS2-21G16n SNW7ST32DTPT1

UMACww 1*1G/160/6L2.2/5R/

CB_bgn_0.3D_BAG_XSync_GEw_P

T41 DOT_S2/W.PT/001

CPU

ATMN

450B

LCD

NLED10.

1WSVGA

G

ATMN

450B

NLED10.

1WSVGA

G

ATMN

450B

ATMN

450B

ATMN

450B

NLED10.

1WSVGA

G

NLED10.

1WSVGA

G

NLED10.

1WSVGA

G

HDD 1(GB)

N250GB5.4KS

N160GB5.4KS

N160GB5.4KS

N250GB5.4KS

N160GB5.4KS

Wireless LAN1

3rd WiFi 1x2 BGN

3rd WiFi 1x2 BGN

3rd WiFi 1x2 BGN

3rd WiFi 1x2 BGN

3rd WiFi 1x2 BGN

N

N

N

N

Bluetooth

BT 2.1

Battery

6CELL2.2

6CELL2.2

3CELL2.2

6CELL2.2

6CELL2.2

Appendix A 162

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under the Windows

®

7 environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the appropriate Compatibility Test

Report released by the Acer Mobile System Testing Department.

Type Description

3G

BRAND

Huawei

Qualcomm

A cover

UNDP-1

EM770W

3G UNDP-1

Huawei EM770W

Gobi2000-Verizon Qualcomm Gobi2000-Verizon

Black IMR

Red IMR

White IMR

Black IMR

Red IMR

White IMR

Accessory

Gateway

PackardBell

USB Bridge

Dongle

Gateway 10inch

Bag Black

PackardBell

10inch Bag Black

Accessory USB Bridge dongle device - XSYNC

Gateway Accessory Gateway 10" Netbook Bag Black

PackardBell Accessory PackardBell 10" Netbook Bag Black

Adapter

DELTA 40W Adapter DELTA 40W 19V 1.7x5.5x11 Black ADP-40 TH AA, LV5 wall-mounted, OBL LF

Audio Codec

Realtek

B cover

ALC272X Realtek Audio Codec ALC272X

Mirror w/Camera Mirror w/Camera

Battery

PANASONIC 3CELL2.2

PANASONIC

SANYO

SANYO

SANYO

SANYO

SANYO

6CELL2.2

3CELL2.2

3CELL2.2

6CELL2.2

6CELL2.8

6CELL2.2

Battery PANASONIC UM-2009G Li-Ion 3S1P PANASONIC 3 cell

2200mAh Main COMMON ID:UM09G51

Battery PANASONIC UM-2009H Li-Ion 3S2P PANASONIC 6 cell

4400mAh Main COMMON ID:UM09H51

Battery SANYO UM-2009G Li-Ion 3S1P SANYO 3 cell 2200mAh

Main COMMON ID:UM09G31

Battery SANYO UM-2009GW Li-Ion 3S1P SANYO 3 cell

2200mAh Main COMMON ID:UM09G31 , white

Battery SANYO UM-2009H Li-Ion 3S2P SANYO 6 cell 4400mAh

Main COMMON ID:UM09H31

Battery SANYO UM-2009H Li-Ion 3S2P SANYO 6 cell 5600mAh


Battery SANYO UM-2009HW Li-Ion 3S2P SANYO 6 cell

4400mAh Main COMMON ID:UM09H31 , white

Appendix B 163

164

SIMPLO

SIMPLO

SIMPLO

SIMPLO

SONY

SONY

Bluetooth

Foxconn

Camera

Chicony

Chicony

Liteon

Suyin

Suyin

Card Reader

BRAND

SIMPLO

SIMPLO

SIMPLO

SIMPLO

SIMPLO

SIMPLO

SIMPLO

CPU

INTEL

HDD

HGST

HGST

SEAGATE

SEAGATE

6CELL2.2

6CELL2.8

6CELL2.2

6CELL2.8

3CELL2.2

6CELL2.2

Type

3CELL2.2

3CELL2.2

3CELL2.2

3CELL2.2

6CELL2.2

6CELL2.8

6CELL2.2

BT 2.1

0.3M LDV

0.3M LDV

0.3M LDV

0.3M LDV

0.3M LDV

5 in 1-Build in

ATMN450B

N160GB5.4KS

N250GB5.4KS

N160GB5.4KS

N250GB5.4KS

Description

Battery SIMPLO UM-2009G Li-Ion 3S1P LGC 3 cell 2200mAh


Battery SIMPLO UM-2009G Li-Ion 3S1P PANASONIC 3 cell


Battery SIMPLO UM-2009G Li-Ion 3S1P SAMSUNG 3 cell


Battery SIMPLO UM-2009GW Li-Ion 3S1P SAMSUNG 3 cell

2200mAh Main COMMON ID:UM9G75 , white

Battery SIMPLO UM-2009H Li-Ion 3S2P LGC 6 cell 4400mAh

Main COMMON ID: UM09H73

Battery SIMPLO UM-2009H Li-Ion 3S2P LGC 6 cell 5600mAh


Battery SIMPLO UM-2009H Li-Ion 3S2P PANASONIC 6 cell


Battery SIMPLO UM-2009H Li-Ion 3S2P SAMSUNG 6 cell


Battery SIMPLO UM-2009H Li-Ion 3S2P SAMSUNG 6 cell


Battery SIMPLO UM-2009HW Li-Ion 3S2P PANASONIC 6 cell

4400mAh Main COMMON ID:UM09H71 , white

Battery SIMPLO UM-2009HW Li-Ion 3S2P SAMSUNG 6 cell

5600mAh Main COMMON ID:UM09H70, white

Battery SONY UM-2009G Li-Ion 3S1P SONY 3 cell 2200mAh


Battery SONY UM-2009H Li-Ion 3S2P SONY 6 cell 4400mAh


Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/w:861

Chicony 0.3M LDV Lilac_3GA ( CNF9042-G )

Chicony Camera Lilac_2G

Liteon 0.3M LDV Lily_2GA

Suyin Camera Rose_2G

Suyin Camera Rose_3G

5 in 1-Build in MS, MS Pro, SD, SC, XD

CPU Intel Atom N450 BGA 1.66G 512K

HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B

SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm

HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B

SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm

HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS Wyatt SATA

LF F/W:0001SDM1

HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS Wyatt SATA

LF F/W:0001SDM1

Appendix B

BRAND

TOSHIBA

TOSHIBA

WD

Type

N160GB5.4KS

N250GB5.4KS

N160GB5.4KS

Description

HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA

LF F/W: FG011J

HDD TOSHIBA 2.5" 5400rpm 250GB MK2555GSX Libra SATA

LF F/W:FG001J

HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160

SATA LF F/W:11.01A11

HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160

SATA LF F/W:11.01A11

WD

Keyboard

GATEWAY

N250GB5.4KS

GP-0T Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard

Black NONE Texture

LAN

Atheros

LCD

AUO

CMO

INNOLUX

LPL

SAMSUNG

AR8132L

NLED10.1WSVG

AG

NLED10.1WSVG

AG

NLED10.1WSVG

AG

NLED10.1WSVG

AG

NLED10.1WSVG

AG

Atheros AR8132L

LED LCD AUO 10.1" WSVGA Glare B101AW03 V0 2A (3G) LF

200nit 8ms 500:1

LED LCD CMO 10.1" WSVGA Glare N101L6-L02 C2 (3G) LF

200nit 10ms 650:1

LED LCD INNOLUX 10.1" WSVGA Glare BT101IW01 V1 LF

200nit 8ms 400:1

LED LCD LPL 10.1" WSVGA Glare LP101WSA-TLA1 LF 200nit

16ms 400:1

LED LCD SAMSUNG 10.1" WSVGA Glare LTN101NT02-A04 LF

200nit 16ms 400:1

MEM

ELPIDA

HYNIX

MICRON

NANYA

SAMSUNG

SO1GBII8

SO1GBII8

SO1GBII8

SO1GBII8

SO1GBII8

Memory ELPIDA SO-DIMM DDRII 800 1GB EBE10UE8AFSA-

8G-F LF 128*8 0.065um

Memory HYNIX SO-DIMM DDRII 800 1GB HYMP112S64CP6-S6

LF 64*16 0.065um

Memory MICRON SO-DIMM DDRII 800 1GB

MT8HTF12864HDY-800G1 LF 64*16 0.065um

Memory NANYA SO-DIMM DDRII 800 1GB NT1GT64UH8D0FN-

AD LF 64*16 0.07um

Memory SAMSUNG SO-DIMM DDRII 800 1GB M470T2864EH3-

CF7 LF 64*16 0.055um

NB Chipset

INTEL

Software

NM10 NB Chipset Intel CS CG82NM10

NIS Antivirus application NIS

VGA Chip

None

WiFi Antenna

WNC

Wireless LAN

Foxconn

Foxconn

Foxconn

UMA

PIFA

UMA (Intel)

PIFA

3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM)

3rd WiFi BG Foxconn Wireless LAN Broadcom 4312H BG (HM)

3rd WiFi BG Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM)

Appendix B 165

166 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

•

•

•

•

Service guides for all models

User's manuals

Training materials

Bios updates

•

•

Software utilities

Spare parts lists

•

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

• Detailed information on Acer's International Traveler's Warranty (ITW)

•

•

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 167

168 Appendix C

A

AFLASH Utility 35

Antennas

Removing 98

B

C

Battery Pack

Removing 46

Replacing 131

BIOS vendor 17

Version 17

BIOS Utility 27–35

Boot 33

Exit 34

Navigating 27

Onboard Device Configuration 31

Power 33

Save and Exit 34

Security 30

System Security 34

Board Layout

Top View 155

Camera Module

Removing 92

Replacing 105

Common Problems 134

CPU

Removing 89

Replacing 108

CPU Fan

Removing 87

Replacing 109

D

DIMM Modules

Removing 51

Replacing 128

Display 4

E

EasyTouch Failure 148

Index

I

External Module Disassembly

Flowchart 45

F

H

Features 1

Flash Utility 35

FPC Cable

Removing 95

Replacing 103

FRU (Field Replaceable Unit) List 161

Hard Disk Drive Modules

Replacing 127

HDD1

Removing 54

Replacing 127

HDD2

Removing 56

Replacing 127

HDTV Switch Failure 149

Hot Keys 13

Indicators 11

Intermittent Problems 150

Internal Microphone Failure 140

Internal Speaker Failure 138

J

Jumper and Connector Locations 155

K

Keyboard

Removing 63

Replacing 123

Keyboard Failure 137

L

LCD Bezel

Removing 91

Replacing 106

169

M

LCD Brackets

Removing 95

Replacing 103

LCD Failure 137

LCD Module

Removing 65

Replacing 120

LCD Module Disassembly

Flowchart 90

LCD Module Reassembly Procedure 100

LCD Panel

Removing 93

Replacing 103

LED Board

Removing 76

Replacing 115

Lower Covers

Removing 48

Replacing 129

Main Module Reassembly Procedure 108

Main Unit Disassembly

Flowchart 58

Mainboard

Removing 84

Replacing 111

Media Board

Removing 62

Replacing 124

Media Board FFC

Removing 75

Replacing 115

Memory Check 134

MIC Board

Replacing 100

Microphone Module

Removing 97

Model Definition 176

Modem Board

Removing 80

Replacing 113

Modem Cable

Removing 85

Replacing 110

Modem Failure 145

170

N

O

No Display Issue 135

ODD Failure 142

ODD Module

Removing 49

Replacing 129

Online Support Information 189

P

Panel 5

Bottom 8 left 5

PC Card 11

Power Board

Removing 94

Replacing 100

Power On Failure 134

Primary HDD

Removing 54

Replacing 127

R

RJ-11 Jack

Removing 85

Replacing 110

RTC Battery

Removing 79

S

SD Dummy Card

Removing 47

Replacing 131

Secondary HDD

Removing 56

Replacing 127

Speaker Module

Removing 77

Replacing 114

Switch Cover

Removing 59

Replacing 125

System

Block Diagram 4

T

Test Compatible Components 183

Thermal Grease 108

Thermal Module

Removing 88

Replacing 108

Thermal Unit Failure 148

TouchPad Bracket

Removing 74

Replacing 116

TouchPad Failure 138

Troubleshooting

Built-in KB Failure 137

EasyTouch Buttons 148

HDTV Switch 149

Internal Microphone 140

Internal Speakers 138

LCD Failure 137

Modem 145

No Display 135

ODD 142

Other Failures 149

Power On 134

Thermal Unit 148

TouchPad 138

WLAN 146

U

W

Undetermined Problems 150

Upper Cover

Removing 70

Replacing 116

USB Board

Removing 82

Replacing 112 utility

BIOS 27–35

Windows 2000 Environment Test 184

Wireless Function Failure 146

WLAN Module

Removing 52

Replacing 128

171

172

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